id	sid	tid	token	lemma	pos
crln-23290	1	1	acrl	acrl	PROPN
crln-23290	1	2	news	news	PROPN
crln-23290	1	3	issue	issue	NOUN
crln-23290	1	4	(	(	PUNCT
crln-23290	1	5	b	b	NOUN
crln-23290	1	6	)	)	PUNCT
crln-23290	1	7	of	of	ADP
crln-23290	1	8	college	college	PROPN
crln-23290	1	9	&	&	CCONJ
crln-23290	1	10	research	research	PROPN
crln-23290	1	11	libraries	library	NOUN
crln-23290	1	12	c&rl	c&rl	PROPN
crln-23290	1	13	news	news	PROPN
crln-23290	1	14	■	■	PUNCT
crln-23290	1	15	a	a	DET
crln-23290	1	16	p	p	X
crln-23290	1	17	ril	ril	NOUN
crln-23290	1	18	2000	2000	NUM
crln-23290	1	19	/	/	SYM
crln-23290	1	20	289	289	NUM
crln-23290	1	21	college	college	PROPN
crln-23290	1	22	&	&	CCONJ
crln-23290	1	23	research	research	PROPN
crln-23290	1	24	libraries	library	NOUN
crln-23290	1	25	news	news	NOUN
crln-23290	1	26	tips	tip	NOUN
crln-23290	1	27	for	for	ADP
crln-23290	1	28	roving	rove	VERB
crln-23290	1	29	reference	reference	NOUN
crln-23290	1	30	how	how	SCONJ
crln-23290	1	31	to	to	PART
crln-23290	1	32	best	well	ADV
crln-23290	1	33	serve	serve	VERB
crln-23290	1	34	library	library	NOUN
crln-23290	1	35	users	user	NOUN
crln-23290	1	36	by	by	ADP
crln-23290	1	37	martin	martin	PROPN
crln-23290	1	38	courtois	courtois	PROPN
crln-23290	1	39	and	and	CCONJ
crln-23290	1	40	maira	maira	PROPN
crln-23290	1	41	liriano	liriano	PROPN
crln-23290	1	42	i	i	PRON
crln-23290	1	43	n	n	CCONJ
crln-23290	1	44	the	the	DET
crln-23290	1	45	late	late	ADJ
crln-23290	1	46	1980s	1980	NOUN
crln-23290	1	47	and	and	CCONJ
crln-23290	1	48	early	early	ADJ
crln-23290	1	49	1990s	1990	NOUN
crln-23290	1	50	,	,	PUNCT
crln-23290	1	51	refer­	refer­	PROPN
crln-23290	1	52	ence	ence	NOUN
crln-23290	1	53	departments	department	NOUN
crln-23290	1	54	began	begin	VERB
crln-23290	1	55	to	to	PART
crln-23290	1	56	experiment	experiment	VERB
crln-23290	1	57	with	with	ADP
crln-23290	1	58	roving	roving	NOUN
crln-23290	1	59	as	as	ADP
crln-23290	1	60	a	a	DET
crln-23290	1	61	means	means	NOUN
crln-23290	1	62	of	of	ADP
crln-23290	1	63	providing	provide	VERB
crln-23290	1	64	ass	ass	NOUN
crln-23290	1	65	tance	tance	NOUN
crln-23290	1	66	to	to	ADP
crln-23290	1	67	users	user	NOUN
crln-23290	1	68	at	at	ADP
crln-23290	1	69	increasing	increase	VERB
crln-23290	1	70	numbers	number	NOUN
crln-23290	1	71	of	of	ADP
crln-23290	1	72	opac	opac	PROPN
crln-23290	1	73	terminals	terminal	NOUN
crln-23290	1	74	and	and	CCONJ
crln-23290	1	75	cd	cd	PROPN
crln-23290	1	76	-	-	PUNCT
crln-23290	1	77	rom	rom	NOUN
crln-23290	1	78	stations	station	NOUN
crln-23290	1	79	.	.	PUNCT
crln-23290	2	1	several	several	ADJ
crln-23290	2	2	ar­	ar­	ADJ
crln-23290	2	3	ticles	ticle	NOUN
crln-23290	2	4	reported	report	VERB
crln-23290	2	5	on	on	ADP
crln-23290	2	6	these	these	DET
crln-23290	2	7	experiments	experiment	NOUN
crln-23290	2	8	and	and	CCONJ
crln-23290	2	9	in­	in­	NOUN
crln-23290	2	10	troduced	troduce	VERB
crln-23290	2	11	the	the	DET
crln-23290	2	12	idea	idea	NOUN
crln-23290	2	13	of	of	ADP
crln-23290	2	14	roving	rove	VERB
crln-23290	2	15	as	as	ADP
crln-23290	2	16	an	an	DET
crln-23290	2	17	effective	effective	ADJ
crln-23290	2	18	means	mean	NOUN
crln-23290	2	19	of	of	ADP
crln-23290	2	20	serving	serve	VERB
crln-23290	2	21	clientele	clientele	PROPN
crln-23290	2	22	w	w	PROPN
crln-23290	2	23	ho	ho	PROPN
crln-23290	2	24	w	w	PROPN
crln-23290	2	25	ere	ere	PROPN
crln-23290	2	26	not	not	PART
crln-23290	2	27	reached	reach	VERB
crln-23290	2	28	through	through	ADP
crln-23290	2	29	the	the	DET
crln-23290	2	30	traditional	traditional	ADJ
crln-23290	2	31	reference	reference	NOUN
crln-23290	2	32	desk.1	desk.1	ADP
crln-23290	2	33	the	the	DET
crln-23290	2	34	basic	basic	ADJ
crln-23290	2	35	idea	idea	NOUN
crln-23290	2	36	behind	behind	ADP
crln-23290	2	37	roving	roving	NOUN
crln-23290	2	38	is	be	AUX
crln-23290	2	39	that	that	SCONJ
crln-23290	2	40	the	the	DET
crln-23290	2	41	library	library	ADJ
crln-23290	2	42	employee	employee	NOUN
crln-23290	2	43	circulates	circulate	VERB
crln-23290	2	44	within	within	ADP
crln-23290	2	45	the	the	DET
crln-23290	2	46	refer­	refer­	PROPN
crln-23290	2	47	ence	ence	NOUN
crln-23290	2	48	area	area	NOUN
crln-23290	2	49	to	to	PART
crln-23290	2	50	offer	offer	VERB
crln-23290	2	51	assistance	assistance	NOUN
crln-23290	2	52	to	to	ADP
crln-23290	2	53	users	user	NOUN
crln-23290	2	54	.	.	PUNCT
crln-23290	3	1	a	a	DET
crln-23290	3	2	rov­	rov­	ADJ
crln-23290	3	3	ing	ing	ADJ
crln-23290	3	4	librarian	librarian	ADJ
crln-23290	3	5	approaches	approach	VERB
crln-23290	3	6	the	the	DET
crln-23290	3	7	user	user	NOUN
crln-23290	3	8	,	,	PUNCT
crln-23290	3	9	rather	rather	ADV
crln-23290	3	10	than	than	ADP
crln-23290	3	11	waiting	wait	VERB
crln-23290	3	12	for	for	SCONJ
crln-23290	3	13	the	the	DET
crln-23290	3	14	user	user	NOUN
crln-23290	3	15	to	to	PART
crln-23290	3	16	come	come	VERB
crln-23290	3	17	to	to	ADP
crln-23290	3	18	the	the	DET
crln-23290	3	19	reference	reference	NOUN
crln-23290	3	20	desk	desk	NOUN
crln-23290	3	21	.	.	PUNCT
crln-23290	4	1	the	the	DET
crln-23290	4	2	growth	growth	NOUN
crln-23290	4	3	of	of	ADP
crln-23290	4	4	web	web	NOUN
crln-23290	4	5	-	-	PUNCT
crln-23290	4	6	based	base	VERB
crln-23290	4	7	and	and	CCONJ
crln-23290	4	8	full	full	ADJ
crln-23290	4	9	-	-	PUNCT
crln-23290	4	10	text	text	NOUN
crln-23290	4	11	sources	source	NOUN
crln-23290	4	12	has	have	AUX
crln-23290	4	13	increased	increase	VERB
crln-23290	4	14	the	the	DET
crln-23290	4	15	need	need	NOUN
crln-23290	4	16	for	for	SCONJ
crln-23290	4	17	patrons	patron	NOUN
crln-23290	4	18	to	to	PART
crln-23290	4	19	use	use	VERB
crln-23290	4	20	a	a	DET
crln-23290	4	21	com	com	NOUN
crln-23290	4	22	puter	puter	NOUN
crln-23290	4	23	w	w	PROPN
crln-23290	4	24	hen	hen	PROPN
crln-23290	4	25	doing	do	VERB
crln-23290	4	26	library	library	NOUN
crln-23290	4	27	re­	re­	PROPN
crln-23290	4	28	search	search	NOUN
crln-23290	4	29	.	.	PUNCT
crln-23290	5	1	this	this	DET
crln-23290	5	2	situation	situation	NOUN
crln-23290	5	3	creates	create	VERB
crln-23290	5	4	even	even	ADV
crln-23290	5	5	more	more	ADV
crln-23290	5	6	de­	de­	ADJ
crln-23290	5	7	mand	mand	NOUN
crln-23290	5	8	for	for	ADP
crln-23290	5	9	point	point	NOUN
crln-23290	5	10	-	-	PUNCT
crln-23290	5	11	of	of	ADP
crln-23290	5	12	-	-	PUNCT
crln-23290	5	13	use	use	NOUN
crln-23290	5	14	assistance	assistance	NOUN
crln-23290	5	15	to	to	PART
crln-23290	5	16	help	help	VERB
crln-23290	5	17	us­	us­	VERB
crln-23290	5	18	ers	er	NOUN
crln-23290	5	19	through	through	ADP
crln-23290	5	20	a	a	DET
crln-23290	5	21	challenging	challenging	ADJ
crln-23290	5	22	and	and	CCONJ
crln-23290	5	23	confusing	confusing	ADJ
crln-23290	5	24	ar­	ar­	ADJ
crln-23290	5	25	ray	ray	NOUN
crln-23290	5	26	of	of	ADP
crln-23290	5	27	sources	source	NOUN
crln-23290	5	28	.	.	PUNCT
crln-23290	6	1	remote	remote	ADJ
crln-23290	6	2	access	access	NOUN
crln-23290	6	3	is	be	AUX
crln-23290	6	4	welcomed	welcome	VERB
crln-23290	6	5	by	by	ADP
crln-23290	6	6	many	many	ADJ
crln-23290	6	7	users	user	NOUN
crln-23290	6	8	,	,	PUNCT
crln-23290	6	9	but	but	CCONJ
crln-23290	6	10	within	within	ADP
crln-23290	6	11	the	the	DET
crln-23290	6	12	library	library	NOUN
crln-23290	6	13	there	there	PRON
crln-23290	6	14	is	be	VERB
crln-23290	6	15	a	a	DET
crln-23290	6	16	need	need	NOUN
crln-23290	6	17	to	to	PART
crln-23290	6	18	provide	provide	VERB
crln-23290	6	19	a	a	DET
crln-23290	6	20	helpful	helpful	ADJ
crln-23290	6	21	,	,	PUNCT
crln-23290	6	22	human	human	ADJ
crln-23290	6	23	pres­	pres­	ADJ
crln-23290	6	24	ence	ence	NOUN
crln-23290	6	25	in	in	ADP
crln-23290	6	26	this	this	DET
crln-23290	6	27	increasingly	increasingly	ADV
crln-23290	6	28	electronic	electronic	ADJ
crln-23290	6	29	environ­	environ­	NUM
crln-23290	6	30	ment	ment	NOUN
crln-23290	6	31	.	.	PUNCT
crln-23290	7	1	recent	recent	ADJ
crln-23290	7	2	discussions	discussion	NOUN
crln-23290	7	3	at	at	ADP
crln-23290	7	4	ala	ala	PROPN
crln-23290	7	5	and	and	CCONJ
crln-23290	7	6	on	on	ADP
crln-23290	7	7	libref	libref	PROPN
crln-23290	7	8	l	l	NOUN
crln-23290	7	9	indicate	indicate	VERB
crln-23290	7	10	that	that	SCONJ
crln-23290	7	11	increasing	increase	VERB
crln-23290	7	12	numbers	number	NOUN
crln-23290	7	13	of	of	ADP
crln-23290	7	14	librar­	librar­	PROPN
crln-23290	7	15	ies	ie	NOUN
crln-23290	7	16	are	be	AUX
crln-23290	7	17	offering	offer	VERB
crln-23290	7	18	roving	rove	VERB
crln-23290	7	19	reference.2	reference.2	PROPN
crln-23290	7	20	libraries	library	NOUN
crln-23290	7	21	report	report	VERB
crln-23290	7	22	overwhelmingly	overwhelmingly	ADV
crln-23290	7	23	positive	positive	ADJ
crln-23290	7	24	response	response	NOUN
crln-23290	7	25	from	from	ADP
crln-23290	7	26	users	user	NOUN
crln-23290	7	27	,	,	PUNCT
crln-23290	7	28	but	but	CCONJ
crln-23290	7	29	also	also	ADV
crln-23290	7	30	describe	describe	VERB
crln-23290	7	31	a	a	DET
crln-23290	7	32	few	few	ADJ
crln-23290	7	33	problem	problem	NOUN
crln-23290	7	34	is­	is­	PROPN
crln-23290	7	35	areas	area	NOUN
crln-23290	7	36	:	:	PUNCT
crln-23290	7	37	librarians	librarians	PROPN
crln-23290	7	38	w	w	PROPN
crln-23290	7	39	ho	ho	PROPN
crln-23290	7	40	are	be	AUX
crln-23290	7	41	unwilling	unwilling	ADJ
crln-23290	7	42	to	to	ADP
crln-23290	7	43	rove	rove	PROPN
crln-23290	7	44	,	,	PUNCT
crln-23290	7	45	frustration	frustration	NOUN
crln-23290	7	46	with	with	ADP
crln-23290	7	47	the	the	DET
crln-23290	7	48	number	number	NOUN
crln-23290	7	49	of	of	ADP
crln-23290	7	50	basic	basic	ADJ
crln-23290	7	51	equip­	equip­	NUM
crln-23290	7	52	ment	ment	ADJ
crln-23290	7	53	questions	question	NOUN
crln-23290	7	54	(	(	PUNCT
crln-23290	7	55	jammed	jammed	ADJ
crln-23290	7	56	printers	printer	NOUN
crln-23290	7	57	,	,	PUNCT
crln-23290	7	58	frozen	frozen	ADJ
crln-23290	7	59	pcs	pc	NOUN
crln-23290	7	60	,	,	PUNCT
crln-23290	7	61	etc	etc	X
crln-23290	7	62	.	.	X
crln-23290	7	63	)	)	PUNCT
crln-23290	7	64	,	,	PUNCT
crln-23290	7	65	and	and	CCONJ
crln-23290	7	66	difficulty	difficulty	NOUN
crln-23290	7	67	in	in	ADP
crln-23290	7	68	establishing	establish	VERB
crln-23290	7	69	roving	rove	VERB
crln-23290	7	70	as	as	ADP
crln-23290	7	71	a	a	DET
crln-23290	7	72	consistent	consistent	ADJ
crln-23290	7	73	and	and	CCONJ
crln-23290	7	74	quality	quality	NOUN
crln-23290	7	75	service	service	NOUN
crln-23290	7	76	.	.	PUNCT
crln-23290	8	1	drawn	draw	VERB
crln-23290	8	2	from	from	ADP
crln-23290	8	3	these	these	DET
crln-23290	8	4	discussions	discussion	NOUN
crln-23290	8	5	and	and	CCONJ
crln-23290	8	6	our	our	PRON
crln-23290	8	7	ex­	ex­	NOUN
crln-23290	8	8	perience	perience	NOUN
crln-23290	8	9	at	at	ADP
crln-23290	8	10	george	george	PROPN
crln-23290	8	11	washington	washington	PROPN
crln-23290	8	12	university	university	PROPN
crln-23290	8	13	(	(	PUNCT
crln-23290	8	14	gwu	gwu	PROPN
crln-23290	8	15	)	)	PUNCT
crln-23290	8	16	,	,	PUNCT
crln-23290	8	17	we	we	PRON
crln-23290	8	18	offer	offer	VERB
crln-23290	8	19	the	the	DET
crln-23290	8	20	following	follow	VERB
crln-23290	8	21	suggestions	suggestion	NOUN
crln-23290	8	22	for	for	ADP
crln-23290	8	23	providing	provide	VERB
crln-23290	8	24	roving	roving	NOUN
crln-23290	8	25	reference	reference	NOUN
crln-23290	8	26	.	.	PUNCT
crln-23290	9	1	in	in	ADP
crln-23290	9	2	the	the	DET
crln-23290	9	3	first	first	ADJ
crln-23290	9	4	section	section	NOUN
crln-23290	9	5	,	,	PUNCT
crln-23290	9	6	we	we	PRON
crln-23290	9	7	describe	describe	VERB
crln-23290	9	8	techniques	technique	NOUN
crln-23290	9	9	that	that	SCONJ
crln-23290	9	10	rovers	rover	NOUN
crln-23290	9	11	can	can	AUX
crln-23290	9	12	employ	employ	VERB
crln-23290	9	13	w	w	NOUN
crln-23290	9	14	hen	hen	NOUN
crln-23290	9	15	working	work	VERB
crln-23290	9	16	with	with	ADP
crln-23290	9	17	users	user	NOUN
crln-23290	9	18	,	,	PUNCT
crln-23290	9	19	fol­	fol­	NOUN
crln-23290	9	20	lowed	low	VERB
crln-23290	9	21	by	by	ADP
crln-23290	9	22	ideas	idea	NOUN
crln-23290	9	23	that	that	SCONJ
crln-23290	9	24	departments	department	NOUN
crln-23290	9	25	can	can	AUX
crln-23290	9	26	use	use	VERB
crln-23290	9	27	to	to	PART
crln-23290	9	28	initiate	initiate	VERB
crln-23290	9	29	or	or	CCONJ
crln-23290	9	30	expand	expand	VERB
crln-23290	9	31	roving	roving	NOUN
crln-23290	9	32	services	service	NOUN
crln-23290	9	33	.	.	PUNCT
crln-23290	10	1	r	r	NOUN
crln-23290	10	2	o	o	NOUN
crln-23290	10	3	v	v	NOUN
crln-23290	10	4	in	in	ADP
crln-23290	10	5	g	g	PROPN
crln-23290	10	6	te	te	ADP
crln-23290	10	7	c	c	PROPN
crln-23290	10	8	h	h	NOUN
crln-23290	10	9	n	n	ADV
crln-23290	10	10	iq	iq	VERB
crln-23290	10	11	u	u	X
crln-23290	10	12	e	e	PROPN
crln-23290	10	13	s	s	NOUN
crln-23290	10	14	•	•	VERB
crln-23290	10	15	wear	wear	VERB
crln-23290	10	16	a	a	DET
crln-23290	10	17	nam	nam	NOUN
crln-23290	10	18	etag	etag	NOUN
crln-23290	10	19	o	o	NOUN
crln-23290	10	20	r	r	NOUN
crln-23290	10	21	badge	badge	NOUN
crln-23290	10	22	.	.	PUNCT
crln-23290	11	1	if	if	SCONJ
crln-23290	11	2	you	you	PRON
crln-23290	11	3	’re	’re	VERB
crln-23290	11	4	not	not	PART
crln-23290	11	5	behind	behind	ADP
crln-23290	11	6	the	the	DET
crln-23290	11	7	reference	reference	NOUN
crln-23290	11	8	desk	desk	NOUN
crln-23290	11	9	,	,	PUNCT
crln-23290	11	10	users	user	NOUN
crln-23290	11	11	may	may	AUX
crln-23290	11	12	not	not	PART
crln-23290	11	13	rec­	rec­	VERB
crln-23290	11	14	ognize	ognize	VERB
crln-23290	11	15	you	you	PRON
crln-23290	11	16	as	as	ADP
crln-23290	11	17	part	part	NOUN
crln-23290	11	18	of	of	ADP
crln-23290	11	19	the	the	DET
crln-23290	11	20	reference	reference	NOUN
crln-23290	11	21	staff	staff	NOUN
crln-23290	11	22	some	some	DET
crln-23290	11	23	form	form	NOUN
crln-23290	11	24	of	of	ADP
crln-23290	11	25	identification	identification	NOUN
crln-23290	11	26	is	be	AUX
crln-23290	11	27	a	a	DET
crln-23290	11	28	quick	quick	ADJ
crln-23290	11	29	and	and	CCONJ
crln-23290	11	30	easy	easy	ADJ
crln-23290	11	31	way	way	NOUN
crln-23290	11	32	to	to	PART
crln-23290	11	33	establish	establish	VERB
crln-23290	11	34	credibility	credibility	NOUN
crln-23290	11	35	with	with	ADP
crln-23290	11	36	users	user	NOUN
crln-23290	11	37	.	.	PUNCT
crln-23290	12	1	particularly	particularly	ADV
crln-23290	12	2	in	in	ADP
crln-23290	12	3	busy	busy	ADJ
crln-23290	12	4	reference	reference	NOUN
crln-23290	12	5	areas	area	NOUN
crln-23290	12	6	,	,	PUNCT
crln-23290	12	7	it	it	PRON
crln-23290	12	8	’s	’	VERB
crln-23290	12	9	difficult	difficult	ADJ
crln-23290	12	10	to	to	PART
crln-23290	12	11	distin­	distin­	VERB
crln-23290	12	12	guish	guish	PROPN
crln-23290	12	13	reference	reference	NOUN
crln-23290	12	14	staff	staff	NOUN
crln-23290	12	15	from	from	ADP
crln-23290	12	16	other	other	ADJ
crln-23290	12	17	users	user	NOUN
crln-23290	12	18	.	.	PUNCT
crln-23290	13	1	badges	badge	NOUN
crln-23290	13	2	with	with	ADP
crln-23290	13	3	school	school	NOUN
crln-23290	13	4	colors	color	NOUN
crln-23290	13	5	,	,	PUNCT
crln-23290	13	6	the	the	DET
crln-23290	13	7	library	library	NOUN
crln-23290	13	8	logo	logo	NOUN
crln-23290	13	9	,	,	PUNCT
crln-23290	13	10	and	and	CCONJ
crln-23290	13	11	la­	la­	ADJ
crln-23290	13	12	bels	bel	NOUN
crln-23290	13	13	such	such	ADJ
crln-23290	13	14	as	as	ADP
crln-23290	13	15	“	"	PUNCT
crln-23290	13	16	librarian	librarian	ADJ
crln-23290	13	17	”	"	PUNCT
crln-23290	13	18	or	or	CCONJ
crln-23290	13	19	“	"	PUNCT
crln-23290	13	20	reference	reference	NOUN
crln-23290	13	21	staff	staff	NOUN
crln-23290	13	22	’	'	PUNCT
crln-23290	13	23	will	will	AUX
crln-23290	13	24	help	help	VERB
crln-23290	13	25	users	user	NOUN
crln-23290	13	26	to	to	PART
crln-23290	13	27	identify	identify	VERB
crln-23290	13	28	you	you	PRON
crln-23290	13	29	as	as	ADP
crln-23290	13	30	the	the	DET
crln-23290	13	31	rover	rover	NOUN
crln-23290	13	32	and	and	CCONJ
crln-23290	13	33	encourage	encourage	VERB
crln-23290	13	34	them	they	PRON
crln-23290	13	35	to	to	PART
crln-23290	13	36	ask	ask	VERB
crln-23290	13	37	for	for	ADP
crln-23290	13	38	assistance	assistance	NOUN
crln-23290	13	39	.	.	PUNCT
crln-23290	14	1	•	•	NUM
crln-23290	14	2	be	be	AUX
crln-23290	14	3	m	m	NOUN
crln-23290	14	4	obile	obile	ADJ
crln-23290	14	5	.	.	PUNCT
crln-23290	15	1	a	a	DET
crln-23290	15	2	key	key	ADJ
crln-23290	15	3	ingredient	ingredient	NOUN
crln-23290	15	4	of	of	ADP
crln-23290	15	5	roving	roving	NOUN
crln-23290	15	6	is	be	AUX
crln-23290	15	7	mobility	mobility	NOUN
crln-23290	15	8	.	.	PUNCT
crln-23290	16	1	d	d	X
crln-23290	16	2	on’t	on’t	NOUN
crln-23290	16	3	stay	stay	VERB
crln-23290	16	4	too	too	ADV
crln-23290	16	5	long	long	ADJ
crln-23290	16	6	with	with	ADP
crln-23290	16	7	any	any	DET
crln-23290	16	8	one	one	NUM
crln-23290	16	9	user	user	NOUN
crln-23290	16	10	.	.	PUNCT
crln-23290	17	1	get	get	VERB
crln-23290	17	2	the	the	DET
crln-23290	17	3	user	user	NOUN
crln-23290	17	4	started	start	VERB
crln-23290	17	5	on	on	ADP
crln-23290	17	6	the	the	DET
crln-23290	17	7	initial	initial	ADJ
crln-23290	17	8	steps	step	NOUN
crln-23290	17	9	of	of	ADP
crln-23290	17	10	their	their	PRON
crln-23290	17	11	search	search	NOUN
crln-23290	17	12	,	,	PUNCT
crln-23290	17	13	then	then	ADV
crln-23290	17	14	move	move	VERB
crln-23290	17	15	on	on	ADP
crln-23290	17	16	to	to	ADP
crln-23290	17	17	other	other	ADJ
crln-23290	17	18	users	user	NOUN
crln-23290	17	19	.	.	PUNCT
crln-23290	18	1	promise	promise	VERB
crln-23290	18	2	to	to	PART
crln-23290	18	3	check	check	VERB
crln-23290	18	4	back	back	ADP
crln-23290	18	5	with	with	ADP
crln-23290	18	6	the	the	DET
crln-23290	18	7	user	user	NOUN
crln-23290	18	8	or	or	CCONJ
crln-23290	18	9	enabout	enabout	VERB
crln-23290	18	10	the	the	DET
crln-23290	18	11	authors	author	NOUN
crln-23290	18	12	m	m	VERB
crln-23290	18	13	a	a	DET
crln-23290	18	14	rtin	rtin	NOUN
crln-23290	18	15	courtois	courtois	NOUN
crln-23290	18	16	is	be	AUX
crln-23290	18	17	science	science	NOUN
crln-23290	18	18	collection	collection	NOUN
crln-23290	18	19	deve	deve	PROPN
crln-23290	18	20	lo	lo	PROPN
crln-23290	18	21	pm	pm	NOUN
crln-23290	18	22	e	e	PROPN
crln-23290	18	23	n	n	ADP
crln-23290	18	24	t	t	PROPN
crln-23290	18	25	librarian	librarian	PROPN
crln-23290	18	26	a	a	DET
crln-23290	18	27	nd	nd	NOUN
crln-23290	18	28	web	web	NOUN
crln-23290	18	29	deve	deve	PROPN
crln-23290	18	30	lo	lo	PROPN
crln-23290	19	1	pm	pm	NOUN
crln-23290	19	2	e	e	PROPN
crln-23290	19	3	n	n	ADP
crln-23290	19	4	t	t	PROPN
crln-23290	19	5	g	g	PROPN
crln-23290	19	6	rou	rou	PROPN
crln-23290	19	7	p	p	PROPN
crln-23290	19	8	leader	leader	NOUN
crln-23290	19	9	a	a	DET
crln-23290	19	10	t	t	NOUN
crln-23290	19	11	george	george	PROPN
crln-23290	19	12	w	w	PROPN
crln-23290	19	13	ashington	ashington	PROPN
crln-23290	19	14	university	university	PROPN
crln-23290	19	15	,	,	PUNCT
crln-23290	19	16	e	e	NOUN
crln-23290	19	17	-	-	NOUN
crln-23290	19	18	mail	mail	NOUN
crln-23290	19	19	:	:	PUNCT
crln-23290	19	20	courtois@gwu.edu	courtois@gwu.edu	PROPN
crln-23290	19	21	;	;	PUNCT
crln-23290	19	22	maira	maira	PROPN
crln-23290	19	23	liriano	liriano	PROPN
crln-23290	19	24	is	be	AUX
crln-23290	19	25	reference	reference	NOUN
crln-23290	19	26	and	and	CCONJ
crln-23290	19	27	inform	inform	VERB
crln-23290	19	28	ation	ation	PROPN
crln-23290	19	29	services	service	NOUN
crln-23290	19	30	group	group	NOUN
crln-23290	19	31	leader	leader	NOUN
crln-23290	19	32	a	a	DET
crln-23290	19	33	t	t	PROPN
crln-23290	19	34	george	george	PROPN
crln-23290	19	35	washington	washington	PROPN
crln-23290	19	36	university	university	PROPN
crln-23290	19	37	,	,	PUNCT
crln-23290	19	38	e-mail:lihano@gwu.edu	e-mail:lihano@gwu.edu	X
crln-23290	19	39	mailto:courtois@gwu.edu	mailto:courtois@gwu.edu	PROPN
crln-23290	19	40	mailto:liriano@gwu.edu	mailto:liriano@gwu.edu	VERB
crln-23290	19	41	290	290	NUM
crln-23290	19	42	/	/	SYM
crln-23290	19	43	c&rl	c&rl	PROPN
crln-23290	20	1	n	n	CCONJ
crln-23290	20	2	ew	ew	NOUN
crln-23290	20	3	s	s	PART
crln-23290	20	4	■	■	PUNCT
crln-23290	20	5	a	a	DET
crln-23290	20	6	p	p	X
crln-23290	20	7	ril	ril	PROPN
crln-23290	20	8	2000	2000	NUM
crln-23290	20	9	courage	courage	NOUN
crln-23290	20	10	them	they	PRON
crln-23290	20	11	to	to	PART
crln-23290	20	12	let	let	VERB
crln-23290	20	13	you	you	PRON
crln-23290	20	14	know	know	VERB
crln-23290	20	15	when	when	SCONJ
crln-23290	20	16	they	they	PRON
crln-23290	20	17	’re	’re	VERB
crln-23290	20	18	ready	ready	ADJ
crln-23290	20	19	for	for	ADP
crln-23290	20	20	the	the	DET
crln-23290	20	21	next	next	ADJ
crln-23290	20	22	step	step	NOUN
crln-23290	20	23	.	.	PUNCT
crln-23290	21	1	if	if	SCONJ
crln-23290	21	2	you	you	PRON
crln-23290	21	3	’re	’re	AUX
crln-23290	21	4	sitting	sit	VERB
crln-23290	21	5	down	down	ADP
crln-23290	21	6	at	at	ADP
crln-23290	21	7	the	the	DET
crln-23290	21	8	workstation	workstation	NOUN
crln-23290	21	9	and	and	CCONJ
crln-23290	21	10	the	the	DET
crln-23290	21	11	user	user	NOUN
crln-23290	21	12	is	be	AUX
crln-23290	21	13	looking	look	VERB
crln-23290	21	14	over	over	ADP
crln-23290	21	15	your	your	PRON
crln-23290	21	16	shoulder	shoulder	NOUN
crln-23290	21	17	,	,	PUNCT
crln-23290	21	18	you	you	PRON
crln-23290	21	19	’ve	’ve	AUX
crln-23290	21	20	lost	lose	VERB
crln-23290	21	21	your	your	PRON
crln-23290	21	22	effec	effec	NOUN
crln-23290	21	23	tiveness	tiveness	NOUN
crln-23290	21	24	as	as	ADP
crln-23290	21	25	a	a	DET
crln-23290	21	26	rover	rover	NOUN
crln-23290	21	27	.	.	PUNCT
crln-23290	22	1	•	•	NUM
crln-23290	22	2	follow	follow	VERB
crln-23290	22	3	up	up	ADP
crln-23290	22	4	with	with	ADP
crln-23290	22	5	users	user	NOUN
crln-23290	22	6	.	.	PUNCT
crln-23290	23	1	after	after	SCONJ
crln-23290	23	2	you	you	PRON
crln-23290	23	3	help	help	VERB
crln-23290	23	4	a	a	DET
crln-23290	23	5	user	user	NOUN
crln-23290	23	6	start	start	VERB
crln-23290	23	7	a	a	DET
crln-23290	23	8	search	search	NOUN
crln-23290	23	9	,	,	PUNCT
crln-23290	23	10	check	check	VERB
crln-23290	23	11	on	on	ADP
crln-23290	23	12	his	his	PRON
crln-23290	23	13	or	or	CCONJ
crln-23290	23	14	her	her	PRON
crln-23290	23	15	progress	progress	NOUN
crln-23290	23	16	.	.	PUNCT
crln-23290	24	1	this	this	PRON
crln-23290	24	2	is	be	AUX
crln-23290	24	3	an	an	DET
crln-23290	24	4	effective	effective	ADJ
crln-23290	24	5	reference	reference	NOUN
crln-23290	24	6	desk	desk	NOUN
crln-23290	24	7	technique	technique	NOUN
crln-23290	24	8	that	that	PRON
crln-23290	24	9	is	be	AUX
crln-23290	24	10	easy	easy	ADJ
crln-23290	24	11	to	to	PART
crln-23290	24	12	do	do	VERB
crln-23290	24	13	when	when	SCONJ
crln-23290	24	14	roving	rove	VERB
crln-23290	24	15	.	.	PUNCT
crln-23290	25	1	in	in	ADP
crln-23290	25	2	large	large	ADJ
crln-23290	25	3	or	or	CCONJ
crln-23290	25	4	busy	busy	ADJ
crln-23290	25	5	reference	reference	NOUN
crln-23290	25	6	areas	area	NOUN
crln-23290	25	7	it	it	PRON
crln-23290	25	8	may	may	AUX
crln-23290	25	9	be	be	AUX
crln-23290	25	10	diffi	diffi	ADJ
crln-23290	25	11	cult	cult	NOUN
crln-23290	25	12	to	to	PART
crln-23290	25	13	remember	remember	VERB
crln-23290	25	14	everyone	everyone	PRON
crln-23290	25	15	you	you	PRON
crln-23290	25	16	want	want	VERB
crln-23290	25	17	to	to	PART
crln-23290	25	18	re	re	AUX
crln-23290	25	19	visit	visit	VERB
crln-23290	25	20	;	;	PUNCT
crln-23290	25	21	carry	carry	VERB
crln-23290	25	22	a	a	DET
crln-23290	25	23	small	small	ADJ
crln-23290	25	24	notepad	notepad	NOUN
crln-23290	25	25	and	and	CCONJ
crln-23290	25	26	jot	jot	VERB
crln-23290	25	27	down	down	ADP
crln-23290	25	28	re	re	NOUN
crln-23290	25	29	minders	minder	NOUN
crln-23290	25	30	.	.	PUNCT
crln-23290	26	1	•	•	NUM
crln-23290	26	2	address	address	NOUN
crln-23290	26	3	the	the	DET
crln-23290	26	4	user	user	NOUN
crln-23290	26	5	before	before	ADP
crln-23290	26	6	addressing	address	VERB
crln-23290	26	7	their	their	PRON
crln-23290	26	8	screen	screen	NOUN
crln-23290	26	9	.	.	PUNCT
crln-23290	27	1	users	user	NOUN
crln-23290	27	2	are	be	AUX
crln-23290	27	3	unlikely	unlikely	ADJ
crln-23290	27	4	to	to	PART
crln-23290	27	5	confide	confide	VERB
crln-23290	27	6	in	in	ADP
crln-23290	27	7	you	you	PRON
crln-23290	27	8	and	and	CCONJ
crln-23290	27	9	discuss	discuss	VERB
crln-23290	27	10	their	their	PRON
crln-23290	27	11	needs	need	NOUN
crln-23290	27	12	if	if	SCONJ
crln-23290	27	13	they	they	PRON
crln-23290	27	14	per	per	ADP
crln-23290	27	15	ceive	ceive	ADJ
crln-23290	27	16	you	you	PRON
crln-23290	27	17	as	as	ADP
crln-23290	27	18	“	"	PUNCT
crln-23290	27	19	policing	police	VERB
crln-23290	27	20	”	"	PUNCT
crln-23290	27	21	the	the	DET
crln-23290	27	22	area	area	NOUN
crln-23290	27	23	.	.	PUNCT
crln-23290	28	1	you	you	PRON
crln-23290	28	2	may	may	AUX
crln-23290	28	3	indeed	indeed	ADV
crln-23290	28	4	need	need	VERB
crln-23290	28	5	to	to	PART
crln-23290	28	6	watch	watch	VERB
crln-23290	28	7	for	for	ADP
crln-23290	28	8	inappropriate	inappropriate	ADJ
crln-23290	28	9	use	use	NOUN
crln-23290	28	10	o	o	NOUN
crln-23290	28	11	f	f	PROPN
crln-23290	28	12	stations	station	NOUN
crln-23290	28	13	,	,	PUNCT
crln-23290	28	14	but	but	CCONJ
crln-23290	28	15	let	let	VERB
crln-23290	28	16	that	that	DET
crln-23290	28	17	task	task	NOUN
crln-23290	28	18	be	be	AUX
crln-23290	28	19	secondary	secondary	ADJ
crln-23290	28	20	to	to	ADP
crln-23290	28	21	offering	offer	VERB
crln-23290	28	22	assistance	assistance	NOUN
crln-23290	28	23	.	.	PUNCT
crln-23290	29	1	it	it	PRON
crln-23290	29	2	’s	’	VERB
crln-23290	29	3	likely	likely	ADJ
crln-23290	29	4	that	that	SCONJ
crln-23290	29	5	you	you	PRON
crln-23290	29	6	will	will	AUX
crln-23290	29	7	notice	notice	VERB
crln-23290	29	8	screens	screen	NOUN
crln-23290	29	9	that	that	PRON
crln-23290	29	10	are	be	AUX
crln-23290	29	11	displaying	display	VERB
crln-23290	29	12	ineffective	ineffective	ADJ
crln-23290	29	13	search	search	NOUN
crln-23290	29	14	statements	statement	NOUN
crln-23290	29	15	,	,	PUNCT
crln-23290	29	16	immense	immense	ADJ
crln-23290	29	17	result	result	NOUN
crln-23290	29	18	sets	set	NOUN
crln-23290	29	19	,	,	PUNCT
crln-23290	29	20	or	or	CCONJ
crln-23290	29	21	error	error	NOUN
crln-23290	29	22	messages	message	NOUN
crln-23290	29	23	.	.	PUNCT
crln-23290	30	1	these	these	DET
crln-23290	30	2	situations	situation	NOUN
crln-23290	30	3	present	present	VERB
crln-23290	30	4	good	good	ADJ
crln-23290	30	5	lead	lead	NOUN
crln-23290	30	6	-	-	PUNCT
crln-23290	30	7	ins	in	NOUN
crln-23290	30	8	to	to	ADP
crln-23290	30	9	approaching	approach	VERB
crln-23290	30	10	the	the	DET
crln-23290	30	11	user	user	NOUN
crln-23290	30	12	,	,	PUNCT
crln-23290	30	13	but	but	CCONJ
crln-23290	30	14	be	be	AUX
crln-23290	30	15	dis	dis	PROPN
crln-23290	30	16	creet	creet	PROPN
crln-23290	30	17	.	.	PUNCT
crln-23290	31	1	•	•	NUM
crln-23290	31	2	think	think	VERB
crln-23290	31	3	in	in	ADP
crln-23290	31	4	terms	term	NOUN
crln-23290	31	5	o	o	X
crln-23290	31	6	f	f	X
crln-23290	31	7	welcom	welcom	PROPN
crln-23290	31	8	ing	ing	PROPN
crln-23290	31	9	behav	behav	PROPN
crln-23290	31	10	iors	ior	NOUN
crln-23290	31	11	.	.	PUNCT
crln-23290	32	1	h	h	NOUN
crln-23290	33	1	ow	ow	INTJ
crln-23290	33	2	do	do	AUX
crln-23290	33	3	you	you	PRON
crln-23290	33	4	like	like	VERB
crln-23290	33	5	to	to	PART
crln-23290	33	6	be	be	AUX
crln-23290	33	7	approached	approach	VERB
crln-23290	33	8	by	by	ADP
crln-23290	33	9	sales	sale	NOUN
crln-23290	33	10	people	people	NOUN
crln-23290	33	11	in	in	ADP
crln-23290	33	12	a	a	DET
crln-23290	33	13	retail	retail	ADJ
crln-23290	33	14	store	store	NOUN
crln-23290	33	15	?	?	PUNCT
crln-23290	34	1	when	when	SCONJ
crln-23290	34	2	you	you	PRON
crln-23290	34	3	en	en	VERB
crln-23290	34	4	ter	ter	NOUN
crln-23290	34	5	a	a	DET
crln-23290	34	6	restaurant	restaurant	NOUN
crln-23290	34	7	,	,	PUNCT
crln-23290	34	8	how	how	SCONJ
crln-23290	34	9	do	do	AUX
crln-23290	34	10	you	you	PRON
crln-23290	34	11	like	like	VERB
crln-23290	34	12	to	to	PART
crln-23290	34	13	be	be	AUX
crln-23290	34	14	treated	treat	VERB
crln-23290	34	15	?	?	PUNCT
crln-23290	35	1	these	these	DET
crln-23290	35	2	establishments	establishment	NOUN
crln-23290	35	3	focus	focus	VERB
crln-23290	35	4	on	on	ADP
crln-23290	35	5	generating	generate	VERB
crln-23290	35	6	repeat	repeat	NOUN
crln-23290	35	7	customers	customer	NOUN
crln-23290	35	8	,	,	PUNCT
crln-23290	35	9	and	and	CCONJ
crln-23290	35	10	w	w	NOUN
crln-23290	35	11	e	e	NOUN
crln-23290	35	12	need	need	VERB
crln-23290	35	13	to	to	PART
crln-23290	35	14	do	do	VERB
crln-23290	35	15	the	the	DET
crln-23290	35	16	same	same	ADJ
crln-23290	35	17	.	.	PUNCT
crln-23290	36	1	focus	focus	VERB
crln-23290	36	2	on	on	ADP
crln-23290	36	3	putting	put	VERB
crln-23290	36	4	users	user	NOUN
crln-23290	36	5	at	at	ADP
crln-23290	36	6	ease	ease	NOUN
crln-23290	36	7	and	and	CCONJ
crln-23290	36	8	making	make	VERB
crln-23290	36	9	them	they	PRON
crln-23290	36	10	feel	feel	VERB
crln-23290	36	11	welcome	welcome	ADJ
crln-23290	36	12	.	.	PUNCT
crln-23290	37	1	•	•	ADJ
crln-23290	37	2	address	address	NOUN
crln-23290	37	3	each	each	DET
crln-23290	37	4	user	user	NOUN
crln-23290	37	5	.	.	PUNCT
crln-23290	38	1	we	we	PRON
crln-23290	38	2	have	have	AUX
crln-23290	38	3	seen	see	VERB
crln-23290	38	4	sev	sev	NOUN
crln-23290	38	5	eral	eral	ADJ
crln-23290	38	6	techniques	technique	NOUN
crln-23290	38	7	for	for	ADP
crln-23290	38	8	roving	rove	VERB
crln-23290	38	9	.	.	PUNCT
crln-23290	39	1	in	in	ADP
crln-23290	39	2	passive	passive	ADJ
crln-23290	39	3	roving	roving	NOUN
crln-23290	39	4	,	,	PUNCT
crln-23290	39	5	the	the	DET
crln-23290	39	6	rover	rover	NOUN
crln-23290	39	7	does	do	AUX
crln-23290	39	8	n’t	not	PART
crln-23290	39	9	make	make	VERB
crln-23290	39	10	the	the	DET
crln-23290	39	11	first	first	ADJ
crln-23290	39	12	step	step	NOUN
crln-23290	39	13	in	in	ADP
crln-23290	39	14	ap	ap	NOUN
crln-23290	39	15	proaching	proache	VERB
crln-23290	39	16	users	user	NOUN
crln-23290	39	17	,	,	PUNCT
crln-23290	39	18	but	but	CCONJ
crln-23290	39	19	merely	merely	ADV
crln-23290	39	20	walks	walk	VERB
crln-23290	39	21	around	around	ADP
crln-23290	39	22	the	the	DET
crln-23290	39	23	reference	reference	NOUN
crln-23290	39	24	area	area	NOUN
crln-23290	39	25	and	and	CCONJ
crln-23290	39	26	waits	wait	VERB
crln-23290	39	27	to	to	PART
crln-23290	39	28	be	be	AUX
crln-23290	39	29	summoned	summon	VERB
crln-23290	39	30	for	for	ADP
crln-23290	39	31	assistance	assistance	NOUN
crln-23290	39	32	.	.	PUNCT
crln-23290	40	1	in	in	ADP
crln-23290	40	2	the	the	DET
crln-23290	40	3	broadcast	broadcast	NOUN
crln-23290	40	4	method	method	NOUN
crln-23290	40	5	,	,	PUNCT
crln-23290	40	6	the	the	DET
crln-23290	40	7	rover	rover	NOUN
crln-23290	40	8	announces	announce	VERB
crln-23290	40	9	an	an	DET
crln-23290	40	10	offer	offer	NOUN
crln-23290	40	11	o	o	X
crln-23290	40	12	f	f	PROPN
crln-23290	40	13	assistance	assistance	NOUN
crln-23290	40	14	to	to	ADP
crln-23290	40	15	a	a	DET
crln-23290	40	16	group	group	NOUN
crln-23290	40	17	o	o	NOUN
crln-23290	40	18	f	f	PROPN
crln-23290	40	19	users	user	NOUN
crln-23290	40	20	,	,	PUNCT
crln-23290	40	21	e.g.	e.g.	ADV
crln-23290	40	22	,	,	PUNCT
crln-23290	40	23	“	"	PUNCT
crln-23290	40	24	anyone	anyone	PRON
crln-23290	40	25	here	here	ADV
crln-23290	40	26	have	have	VERB
crln-23290	40	27	any	any	DET
crln-23290	40	28	questions	question	NOUN
crln-23290	40	29	?	?	PUNCT
crln-23290	40	30	”	"	PUNCT
crln-23290	40	31	we	we	PRON
crln-23290	40	32	feel	feel	VERB
crln-23290	40	33	the	the	DET
crln-23290	40	34	individual	individual	ADJ
crln-23290	40	35	approach	approach	NOUN
crln-23290	40	36	is	be	AUX
crln-23290	40	37	the	the	DET
crln-23290	40	38	most	most	ADV
crln-23290	40	39	effective	effective	ADJ
crln-23290	40	40	.	.	PUNCT
crln-23290	41	1	approach	approach	VERB
crln-23290	41	2	each	each	DET
crln-23290	41	3	user	user	NOUN
crln-23290	41	4	and	and	CCONJ
crln-23290	41	5	offer	offer	VERB
crln-23290	41	6	assistance	assistance	NOUN
crln-23290	41	7	with	with	ADP
crln-23290	41	8	lines	line	NOUN
crln-23290	41	9	such	such	ADJ
crln-23290	41	10	as	as	ADP
crln-23290	41	11	,	,	PUNCT
crln-23290	41	12	“	"	PUNCT
crln-23290	41	13	are	be	AUX
crln-23290	41	14	you	you	PRON
crln-23290	41	15	finding	find	VERB
crln-23290	41	16	what	what	PRON
crln-23290	41	17	you	you	PRON
crln-23290	41	18	need	need	VERB
crln-23290	41	19	?	?	PUNCT
crln-23290	41	20	”	"	PUNCT
crln-23290	41	21	“	"	PUNCT
crln-23290	41	22	can	can	AUX
crln-23290	41	23	i	i	PRON
crln-23290	41	24	help	help	VERB
crln-23290	41	25	you	you	PRON
crln-23290	41	26	with	with	ADP
crln-23290	41	27	anything	anything	PRON
crln-23290	41	28	?	?	PUNCT
crln-23290	41	29	”	"	PUNCT
crln-23290	41	30	or	or	CCONJ
crln-23290	41	31	“	"	PUNCT
crln-23290	41	32	h	h	NOUN
crln-23290	41	33	ow	ow	INTJ
crln-23290	41	34	is	be	AUX
crln-23290	41	35	your	your	PRON
crln-23290	41	36	search	search	NOUN
crln-23290	41	37	going	go	VERB
crln-23290	41	38	?	?	PUNCT
crln-23290	41	39	”	"	PUNCT
crln-23290	41	40	•	•	NUM
crln-23290	41	41	be	be	AUX
crln-23290	41	42	prepared	prepare	VERB
crln-23290	41	43	for	for	ADP
crln-23290	41	44	indifference	indifference	NOUN
crln-23290	41	45	.	.	PUNCT
crln-23290	42	1	after	after	SCONJ
crln-23290	42	2	you	you	PRON
crln-23290	42	3	’ve	’ve	AUX
crln-23290	42	4	made	make	VERB
crln-23290	42	5	your	your	PRON
crln-23290	42	6	offer	offer	NOUN
crln-23290	42	7	,	,	PUNCT
crln-23290	42	8	do	do	AUX
crln-23290	42	9	n’t	not	PART
crln-23290	42	10	expect	expect	VERB
crln-23290	42	11	or	or	CCONJ
crln-23290	42	12	force	force	VERB
crln-23290	42	13	a	a	DET
crln-23290	42	14	response	response	NOUN
crln-23290	42	15	.	.	PUNCT
crln-23290	43	1	some	some	DET
crln-23290	43	2	users	user	NOUN
crln-23290	43	3	will	will	AUX
crln-23290	43	4	respond	respond	VERB
crln-23290	43	5	instantly	instantly	ADV
crln-23290	43	6	with	with	ADP
crln-23290	43	7	a	a	DET
crln-23290	43	8	description	description	NOUN
crln-23290	43	9	o	o	NOUN
crln-23290	43	10	f	f	NOUN
crln-23290	43	11	their	their	PRON
crln-23290	43	12	problem	problem	NOUN
crln-23290	43	13	.	.	PUNCT
crln-23290	44	1	others	other	NOUN
crln-23290	44	2	may	may	AUX
crln-23290	44	3	decline	decline	VERB
crln-23290	44	4	with	with	ADP
crln-23290	44	5	a	a	DET
crln-23290	44	6	“	"	PUNCT
crln-23290	44	7	no	no	NOUN
crln-23290	44	8	,	,	PUNCT
crln-23290	44	9	thank	thank	VERB
crln-23290	44	10	you	you	PRON
crln-23290	44	11	,	,	PUNCT
crln-23290	44	12	”	"	PUNCT
crln-23290	44	13	and	and	CCONJ
crln-23290	44	14	some	some	PRON
crln-23290	44	15	may	may	AUX
crln-23290	44	16	ignore	ignore	VERB
crln-23290	44	17	you	you	PRON
crln-23290	44	18	.	.	PUNCT
crln-23290	45	1	do	do	AUX
crln-23290	45	2	n’t	not	PART
crln-23290	45	3	press	press	VERB
crln-23290	45	4	the	the	DET
crln-23290	45	5	issue	issue	NOUN
crln-23290	45	6	,	,	PUNCT
crln-23290	45	7	and	and	CCONJ
crln-23290	45	8	do	do	AUX
crln-23290	45	9	n’t	not	PART
crln-23290	45	10	make	make	VERB
crln-23290	45	11	the	the	DET
crln-23290	45	12	user	user	NOUN
crln-23290	45	13	uncomfortable	uncomfortable	ADJ
crln-23290	45	14	.	.	PUNCT
crln-23290	46	1	let	let	VERB
crln-23290	46	2	the	the	DET
crln-23290	46	3	user	user	NOUN
crln-23290	46	4	decide	decide	VERB
crln-23290	46	5	how	how	SCONJ
crln-23290	46	6	and	and	CCONJ
crln-23290	46	7	when	when	SCONJ
crln-23290	46	8	the	the	DET
crln-23290	46	9	interaction	interaction	NOUN
crln-23290	46	10	will	will	AUX
crln-23290	46	11	proceed	proceed	VERB
crln-23290	46	12	.	.	PUNCT
crln-23290	47	1	if	if	SCONJ
crln-23290	47	2	the	the	DET
crln-23290	47	3	user	user	NOUN
crln-23290	47	4	does	do	AUX
crln-23290	47	5	n’t	not	PART
crln-23290	47	6	need	need	VERB
crln-23290	47	7	your	your	PRON
crln-23290	47	8	help	help	NOUN
crln-23290	47	9	right	right	ADV
crln-23290	47	10	now	now	ADV
crln-23290	47	11	,	,	PUNCT
crln-23290	47	12	he	he	PRON
crln-23290	47	13	or	or	CCONJ
crln-23290	47	14	she	she	PRON
crln-23290	47	15	may	may	AUX
crln-23290	47	16	have	have	VERB
crln-23290	47	17	a	a	DET
crln-23290	47	18	ques	que	NOUN
crln-23290	47	19	tion	tion	NOUN
crln-23290	47	20	in	in	ADP
crln-23290	47	21	a	a	DET
crln-23290	47	22	few	few	ADJ
crln-23290	47	23	minutes	minute	NOUN
crln-23290	47	24	and	and	CCONJ
crln-23290	47	25	will	will	AUX
crln-23290	47	26	know	know	VERB
crln-23290	47	27	that	that	SCONJ
crln-23290	47	28	you	you	PRON
crln-23290	47	29	are	be	AUX
crln-23290	47	30	available	available	ADJ
crln-23290	47	31	to	to	PART
crln-23290	47	32	help	help	VERB
crln-23290	47	33	.	.	PUNCT
crln-23290	48	1	i	i	PRON
crln-23290	48	2	m	m	VERB
crln-23290	48	3	p	p	VERB
crln-23290	48	4	lem	lem	X
crln-23290	48	5	en	en	X
crln-23290	48	6	tin	tin	NOUN
crln-23290	48	7	g	g	PROPN
crln-23290	48	8	ro	ro	PROPN
crln-23290	48	9	vin	vin	PROPN
crln-23290	48	10	g	g	PROPN
crln-23290	48	11	•	•	NUM
crln-23290	48	12	prepare	prepare	VERB
crln-23290	48	13	staff	staff	NOUN
crln-23290	48	14	to	to	ADP
crln-23290	48	15	rove	rove	PROPN
crln-23290	48	16	.	.	PUNCT
crln-23290	49	1	not	not	PART
crln-23290	49	2	all	all	DET
crln-23290	49	3	staff	staff	NOUN
crln-23290	49	4	will	will	AUX
crln-23290	49	5	feel	feel	VERB
crln-23290	49	6	comfortable	comfortable	ADJ
crln-23290	49	7	with	with	ADP
crln-23290	49	8	roving	rove	VERB
crln-23290	49	9	right	right	ADV
crln-23290	49	10	from	from	ADP
crln-23290	49	11	the	the	DET
crln-23290	49	12	start	start	NOUN
crln-23290	49	13	.	.	PUNCT
crln-23290	50	1	offer	offer	VERB
crln-23290	50	2	encouragement	encouragement	NOUN
crln-23290	50	3	,	,	PUNCT
crln-23290	50	4	but	but	CCONJ
crln-23290	50	5	be	be	AUX
crln-23290	50	6	patient	patient	ADJ
crln-23290	50	7	.	.	PUNCT
crln-23290	51	1	make	make	VERB
crln-23290	51	2	roving	rove	VERB
crln-23290	51	3	a	a	DET
crln-23290	51	4	topic	topic	NOUN
crln-23290	51	5	for	for	ADP
crln-23290	51	6	department	department	NOUN
crln-23290	51	7	meetings	meeting	NOUN
crln-23290	51	8	and	and	CCONJ
crln-23290	51	9	ask	ask	VERB
crln-23290	51	10	experienced	experienced	ADJ
crln-23290	51	11	/	/	SYM
crln-23290	51	12	enthusiastic	enthusiastic	ADJ
crln-23290	51	13	rovers	rover	NOUN
crln-23290	51	14	to	to	PART
crln-23290	51	15	share	share	VERB
crln-23290	51	16	their	their	PRON
crln-23290	51	17	techniques	technique	NOUN
crln-23290	51	18	and	and	CCONJ
crln-23290	51	19	positive	positive	ADJ
crln-23290	51	20	experiences	experience	NOUN
crln-23290	51	21	.	.	PUNCT
crln-23290	52	1	rovers	rover	NOUN
crln-23290	52	2	need	need	VERB
crln-23290	52	3	to	to	PART
crln-23290	52	4	project	project	VERB
crln-23290	52	5	confidence	confidence	NOUN
crln-23290	52	6	and	and	CCONJ
crln-23290	52	7	a	a	DET
crln-23290	52	8	help	help	NOUN
crln-23290	52	9	ful	ful	ADJ
crln-23290	52	10	attitude	attitude	NOUN
crln-23290	52	11	.	.	PUNCT
crln-23290	53	1	forcing	force	VERB
crln-23290	53	2	librarians	librarian	NOUN
crln-23290	53	3	w	w	PROPN
crln-23290	53	4	ho	ho	PROPN
crln-23290	53	5	are	be	AUX
crln-23290	53	6	n’t	not	PART
crln-23290	53	7	pre	pre	VERB
crln-23290	53	8	pared	pare	VERB
crln-23290	53	9	to	to	ADP
crln-23290	53	10	rove	rove	PROPN
crln-23290	53	11	will	will	AUX
crln-23290	53	12	not	not	PART
crln-23290	53	13	benefit	benefit	VERB
crln-23290	53	14	users	user	NOUN
crln-23290	53	15	.	.	PUNCT
crln-23290	54	1	•	•	NUM
crln-23290	54	2	schedule	schedule	NOUN
crln-23290	54	3	times	time	NOUN
crln-23290	54	4	for	for	ADP
crln-23290	54	5	roving	rove	VERB
crln-23290	54	6	.	.	PUNCT
crln-23290	55	1	if	if	SCONJ
crln-23290	55	2	your	your	PRON
crln-23290	55	3	staff	staff	NOUN
crln-23290	55	4	ing	ing	ADJ
crln-23290	55	5	level	level	NOUN
crln-23290	55	6	permits	permit	NOUN
crln-23290	55	7	,	,	PUNCT
crln-23290	55	8	schedule	schedule	NOUN
crln-23290	55	9	times	time	NOUN
crln-23290	55	10	when	when	SCONJ
crln-23290	55	11	a	a	DET
crln-23290	55	12	par	par	ADJ
crln-23290	55	13	ticular	ticular	ADJ
crln-23290	55	14	staff	staff	NOUN
crln-23290	55	15	member	member	NOUN
crln-23290	55	16	(	(	PUNCT
crln-23290	55	17	s	s	PROPN
crln-23290	55	18	)	)	PUNCT
crln-23290	55	19	is	be	AUX
crln-23290	55	20	the	the	DET
crln-23290	55	21	designated	designate	VERB
crln-23290	55	22	rover	rover	NOUN
crln-23290	55	23	.	.	PUNCT
crln-23290	56	1	ideally	ideally	ADV
crln-23290	56	2	,	,	PUNCT
crln-23290	56	3	this	this	PRON
crln-23290	56	4	would	would	AUX
crln-23290	56	5	be	be	AUX
crln-23290	56	6	during	during	ADP
crln-23290	56	7	busiest	busy	ADJ
crln-23290	56	8	times	time	NOUN
crln-23290	56	9	and	and	CCONJ
crln-23290	56	10	will	will	AUX
crln-23290	56	11	give	give	VERB
crln-23290	56	12	staff	staff	NOUN
crln-23290	56	13	scheduled	schedule	VERB
crln-23290	56	14	at	at	ADP
crln-23290	56	15	the	the	DET
crln-23290	56	16	reference	reference	NOUN
crln-23290	56	17	desk	desk	NOUN
crln-23290	56	18	more	more	ADJ
crln-23290	56	19	time	time	NOUN
crln-23290	56	20	to	to	PART
crln-23290	56	21	work	work	VERB
crln-23290	56	22	with	with	ADP
crln-23290	56	23	users	user	NOUN
crln-23290	56	24	on	on	ADP
crln-23290	56	25	indepth	indepth	ADJ
crln-23290	56	26	questions	question	NOUN
crln-23290	56	27	.	.	PUNCT
crln-23290	57	1	scheduling	scheduling	NOUN
crln-23290	57	2	staff	staff	NOUN
crln-23290	57	3	to	to	ADP
crln-23290	57	4	rove	rove	PROPN
crln-23290	57	5	will	will	AUX
crln-23290	57	6	get	get	VERB
crln-23290	57	7	them	they	PRON
crln-23290	57	8	out	out	ADP
crln-23290	57	9	on	on	ADP
crln-23290	57	10	the	the	DET
crln-23290	57	11	floor	floor	NOUN
crln-23290	57	12	and	and	CCONJ
crln-23290	57	13	accustomed	accustom	VERB
crln-23290	57	14	to	to	ADP
crln-23290	57	15	the	the	DET
crln-23290	57	16	idea	idea	NOUN
crln-23290	58	1	o	o	X
crln-23290	58	2	f	f	X
crln-23290	58	3	roving	rove	VERB
crln-23290	58	4	.	.	PUNCT
crln-23290	59	1	once	once	SCONJ
crln-23290	59	2	they	they	PRON
crln-23290	59	3	’ve	’ve	AUX
crln-23290	59	4	tried	try	VERB
crln-23290	59	5	it	it	PRON
crln-23290	59	6	and	and	CCONJ
crln-23290	59	7	experienced	experience	VERB
crln-23290	59	8	positive	positive	ADJ
crln-23290	59	9	feedback	feedback	NOUN
crln-23290	59	10	,	,	PUNCT
crln-23290	59	11	they	they	PRON
crln-23290	59	12	will	will	AUX
crln-23290	59	13	be	be	AUX
crln-23290	59	14	more	more	ADV
crln-23290	59	15	likely	likely	ADJ
crln-23290	59	16	to	to	PART
crln-23290	59	17	make	make	VERB
crln-23290	59	18	roving	rove	VERB
crln-23290	59	19	part	part	NOUN
crln-23290	59	20	o	o	NOUN
crln-23290	59	21	f	f	X
crln-23290	60	1	their	their	PRON
crln-23290	60	2	rou	rou	PROPN
crln-23290	60	3	tine	tine	NOUN
crln-23290	60	4	,	,	PUNCT
crln-23290	60	5	even	even	ADV
crln-23290	60	6	during	during	ADP
crln-23290	60	7	unscheduled	unscheduled	ADJ
crln-23290	60	8	times	time	NOUN
crln-23290	60	9	.	.	PUNCT
crln-23290	60	10	•	•	NUM
crln-23290	60	11	use	use	VERB
crln-23290	60	12	your	your	PRON
crln-23290	60	13	best	good	ADJ
crln-23290	60	14	people	people	NOUN
crln-23290	60	15	as	as	ADP
crln-23290	60	16	rovers	rover	NOUN
crln-23290	60	17	.	.	PUNCT
crln-23290	61	1	a	a	DET
crln-23290	61	2	good	good	ADJ
crln-23290	61	3	rover	rover	NOUN
crln-23290	61	4	needs	need	VERB
crln-23290	61	5	to	to	PART
crln-23290	61	6	project	project	VERB
crln-23290	61	7	confidence	confidence	NOUN
crln-23290	61	8	,	,	PUNCT
crln-23290	61	9	a	a	DET
crln-23290	61	10	helpful	helpful	ADJ
crln-23290	61	11	attitude	attitude	NOUN
crln-23290	61	12	,	,	PUNCT
crln-23290	61	13	and	and	CCONJ
crln-23290	61	14	a	a	DET
crln-23290	61	15	thorough	thorough	ADJ
crln-23290	61	16	knowledge	knowledge	NOUN
crln-23290	61	17	o	o	X
crln-23290	61	18	f	f	NOUN
crln-23290	61	19	resources	resource	NOUN
crln-23290	61	20	to	to	PART
crln-23290	61	21	win	win	VERB
crln-23290	61	22	the	the	DET
crln-23290	61	23	trust	trust	NOUN
crln-23290	62	1	o	o	NOUN
crln-23290	62	2	f	f	NOUN
crln-23290	62	3	the	the	DET
crln-23290	62	4	user	user	NOUN
crln-23290	62	5	and	and	CCONJ
crln-23290	62	6	elicit	elicit	ADJ
crln-23290	62	7	questions	question	NOUN
crln-23290	62	8	.	.	PUNCT
crln-23290	62	9	is	be	AUX
crln-23290	62	10	a	a	DET
crln-23290	62	11	student	student	NOUN
crln-23290	62	12	assistant	assistant	NOUN
crln-23290	62	13	with	with	ADP
crln-23290	62	14	a	a	DET
crln-23290	62	15	few	few	ADJ
crln-23290	62	16	hours	hour	NOUN
crln-23290	62	17	’	'	PUNCT
crln-23290	62	18	training	train	VERB
crln-23290	62	19	the	the	DET
crln-23290	62	20	best	good	ADJ
crln-23290	62	21	person	person	NOUN
crln-23290	62	22	for	for	ADP
crln-23290	62	23	this	this	DET
crln-23290	62	24	job	job	NOUN
crln-23290	62	25	?	?	PUNCT
crln-23290	63	1	rather	rather	ADV
crln-23290	63	2	,	,	PUNCT
crln-23290	63	3	w	w	PROPN
crln-23290	63	4	e	e	NOUN
crln-23290	63	5	feel	feel	VERB
crln-23290	63	6	it	it	PRON
crln-23290	63	7	’s	’	VERB
crln-23290	63	8	more	more	ADV
crln-23290	63	9	effective	effective	ADJ
crln-23290	63	10	to	to	PART
crln-23290	63	11	use	use	VERB
crln-23290	63	12	librarians	librarian	NOUN
crln-23290	63	13	or	or	CCONJ
crln-23290	63	14	experienced	experienced	ADJ
crln-23290	63	15	support	support	NOUN
crln-23290	63	16	staff	staff	NOUN
crln-23290	63	17	as	as	ADP
crln-23290	63	18	“	"	PUNCT
crln-23290	63	19	front	front	ADJ
crln-23290	63	20	-	-	PUNCT
crln-23290	63	21	line	line	NOUN
crln-23290	63	22	”	"	PUNCT
crln-23290	63	23	rovers	rover	NOUN
crln-23290	63	24	and	and	CCONJ
crln-23290	63	25	em	em	PRON
crln-23290	63	26	ploy	ploy	VERB
crln-23290	63	27	students	student	NOUN
crln-23290	63	28	or	or	CCONJ
crln-23290	63	29	other	other	ADJ
crln-23290	63	30	assistants	assistant	NOUN
crln-23290	63	31	to	to	PART
crln-23290	63	32	handle	handle	VERB
crln-23290	63	33	referrals	referral	NOUN
crln-23290	63	34	from	from	ADP
crln-23290	63	35	rov	rov	PROPN
crln-23290	63	36	ers	er	NOUN
crln-23290	63	37	.	.	PUNCT
crln-23290	63	38	•	•	NUM
crln-23290	63	39	use	use	NOUN
crln-23290	63	40	assistants	assistant	NOUN
crln-23290	63	41	for	for	ADP
crln-23290	63	42	back	back	NOUN
crln-23290	63	43	-	-	PUNCT
crln-23290	63	44	up	up	NOUN
crln-23290	63	45	o	o	NOUN
crln-23290	63	46	r	r	NOUN
crln-23290	63	47	tech	tech	NOUN
crln-23290	63	48	support	support	NOUN
crln-23290	63	49	.	.	PUNCT
crln-23290	64	1	student	student	NOUN
crln-23290	64	2	assistants	assistant	NOUN
crln-23290	64	3	can	can	AUX
crln-23290	64	4	be	be	AUX
crln-23290	64	5	used	use	VERB
crln-23290	64	6	ef	ef	PRON
crln-23290	64	7	fectively	fectively	ADV
crln-23290	64	8	for	for	ADP
crln-23290	64	9	technical	technical	ADJ
crln-23290	64	10	support	support	NOUN
crln-23290	64	11	.	.	PUNCT
crln-23290	65	1	it	it	PRON
crln-23290	65	2	’s	’	VERB
crln-23290	65	3	more	more	ADV
crln-23290	65	4	real	real	ADV
crln-23290	65	5	istic	istic	ADJ
crln-23290	65	6	to	to	PART
crln-23290	65	7	provide	provide	VERB
crln-23290	65	8	training	training	NOUN
crln-23290	65	9	for	for	SCONJ
crln-23290	65	10	students	student	NOUN
crln-23290	65	11	to	to	PART
crln-23290	65	12	handle	handle	VERB
crln-23290	65	13	routine	routine	ADJ
crln-23290	65	14	printer	printer	NOUN
crln-23290	65	15	,	,	PUNCT
crln-23290	65	16	computer	computer	NOUN
crln-23290	65	17	,	,	PUNCT
crln-23290	65	18	and	and	CCONJ
crln-23290	65	19	network	network	NOUN
crln-23290	65	20	prob	prob	NOUN
crln-23290	65	21	lems	lem	VERB
crln-23290	65	22	than	than	SCONJ
crln-23290	65	23	to	to	PART
crln-23290	65	24	train	train	VERB
crln-23290	65	25	them	they	PRON
crln-23290	65	26	to	to	PART
crln-23290	65	27	be	be	AUX
crln-23290	65	28	reference	reference	NOUN
crln-23290	65	29	li	li	PROPN
crln-23290	65	30	brarians	brarians	PROPN
crln-23290	65	31	.	.	PUNCT
crln-23290	66	1	having	have	VERB
crln-23290	66	2	assistants	assistant	NOUN
crln-23290	66	3	available	available	ADJ
crln-23290	66	4	to	to	PART
crln-23290	66	5	handle	handle	VERB
crln-23290	66	6	basic	basic	ADJ
crln-23290	66	7	technical	technical	ADJ
crln-23290	66	8	questions	question	NOUN
crln-23290	66	9	will	will	AUX
crln-23290	66	10	free	free	VERB
crln-23290	66	11	rovers	rover	NOUN
crln-23290	66	12	to	to	PART
crln-23290	66	13	concentrate	concentrate	VERB
crln-23290	66	14	on	on	ADP
crln-23290	66	15	helping	help	VERB
crln-23290	66	16	users	user	NOUN
crln-23290	66	17	with	with	ADP
crln-23290	66	18	their	their	PRON
crln-23290	66	19	search	search	NOUN
crln-23290	66	20	questions	question	NOUN
crln-23290	66	21	and	and	CCONJ
crln-23290	66	22	not	not	PART
crln-23290	66	23	get	get	AUX
crln-23290	66	24	bogged	bogge	VERB
crln-23290	66	25	down	down	ADP
crln-23290	66	26	in	in	ADP
crln-23290	66	27	fixing	fix	VERB
crln-23290	66	28	printer	printer	NOUN
crln-23290	66	29	jams	jam	NOUN
crln-23290	66	30	and	and	CCONJ
crln-23290	66	31	rebooting	reboot	VERB
crln-23290	66	32	computers	computer	NOUN
crln-23290	66	33	.	.	PUNCT
crln-23290	67	1	•	•	NUM
crln-23290	67	2	create	create	VERB
crln-23290	67	3	an	an	DET
crln-23290	67	4	atmosphere	atmosphere	NOUN
crln-23290	67	5	o	o	NOUN
crln-23290	67	6	f	f	X
crln-23290	67	7	active	active	ADJ
crln-23290	67	8	learn	learn	VERB
crln-23290	67	9	ing	ing	NOUN
crln-23290	67	10	.	.	PUNCT
crln-23290	68	1	some	some	DET
crln-23290	68	2	librarians	librarian	NOUN
crln-23290	68	3	are	be	AUX
crln-23290	68	4	concerned	concerned	ADJ
crln-23290	68	5	that	that	SCONJ
crln-23290	68	6	rov	rov	PROPN
crln-23290	68	7	ing	ing	NOUN
crln-23290	68	8	violates	violate	VERB
crln-23290	68	9	users	user	NOUN
crln-23290	68	10	’	'	PUNCT
crln-23290	68	11	privacy	privacy	NOUN
crln-23290	68	12	.	.	PUNCT
crln-23290	69	1	while	while	SCONJ
crln-23290	69	2	it	it	PRON
crln-23290	69	3	’s	’	VERB
crln-23290	69	4	impor	impor	PROPN
crln-23290	69	5	tant	tant	NOUN
crln-23290	69	6	to	to	PART
crln-23290	69	7	respect	respect	VERB
crln-23290	69	8	this	this	PRON
crln-23290	69	9	,	,	PUNCT
crln-23290	69	10	it	it	PRON
crln-23290	69	11	’s	’	VERB
crln-23290	69	12	also	also	ADV
crln-23290	69	13	important	important	ADJ
crln-23290	69	14	to	to	PART
crln-23290	69	15	(	(	PUNCT
crln-23290	69	16	con	con	X
crln-23290	69	17	tin	tin	X
crln-23290	69	18	u	u	PROPN
crln-23290	69	19	ed	ed	NOUN
crln-23290	69	20	on	on	ADP
crln-23290	69	21	page	page	NOUN
crln-23290	69	22	315	315	NUM
crln-23290	69	23	)	)	PUNCT
crln-23290	69	24	“	"	PUNCT
crln-23290	69	25	the	the	DET
crln-23290	69	26	arl	arl	PROPN
crln-23290	69	27	japan	japan	PROPN
crln-23290	69	28	journal	journal	PROPN
crln-23290	69	29	access	access	NOUN
crln-23290	69	30	project	project	NOUN
crln-23290	69	31	has	have	AUX
crln-23290	69	32	broken	break	VERB
crln-23290	69	33	down	down	ADP
crln-23290	69	34	international	international	ADJ
crln-23290	69	35	barriers	barrier	NOUN
crln-23290	69	36	to	to	PART
crln-23290	69	37	create	create	VERB
crln-23290	69	38	a	a	DET
crln-23290	69	39	resource	resource	NOUN
crln-23290	69	40	sharing	sharing	NOUN
crln-23290	69	41	model	model	NOUN
crln-23290	69	42	that	that	PRON
crln-23290	69	43	can	can	AUX
crln-23290	69	44	be	be	AUX
crln-23290	69	45	applied	apply	VERB
crln-23290	69	46	worldwide	worldwide	ADV
crln-23290	69	47	.	.	PUNCT
crln-23290	70	1	oclc	oclc	PROPN
crln-23290	70	2	contributed	contribute	VERB
crln-23290	70	3	to	to	ADP
crln-23290	70	4	the	the	DET
crln-23290	70	5	success	success	NOUN
crln-23290	70	6	o	o	X
crln-23290	70	7	f	f	NOUN
crln-23290	70	8	this	this	DET
crln-23290	70	9	initiative	initiative	NOUN
crln-23290	70	10	with	with	ADP
crln-23290	70	11	their	their	PRON
crln-23290	70	12	ill	ill	ADJ
crln-23290	70	13	and	and	CCONJ
crln-23290	70	14	ill	ill	ADJ
crln-23290	70	15	fee	fee	NOUN
crln-23290	70	16	management	management	NOUN
crln-23290	70	17	services	service	NOUN
crln-23290	70	18	!	!	PUNCT
crln-23290	70	19	’	'	PUNCT
crln-23290	71	1	m	m	VERB
crln-23290	71	2	a	a	DET
crln-23290	71	3	ry	ry	NOUN
crln-23290	71	4	e.	e.	PROPN
crln-23290	71	5	j	j	PROPN
crln-23290	72	1	a	a	PRON
crln-23290	72	2	c	c	X
crln-23290	72	3	k	k	PROPN
crln-23290	72	4	s	s	PROPN
crln-23290	72	5	o	o	PROPN
crln-23290	72	6	n	n	X
crln-23290	72	7	s	s	X
crln-23290	72	8	en	en	X
crln-23290	72	9	io	io	X
crln-23290	72	10	r	r	NOUN
crln-23290	72	11	program	program	NOUN
crln-23290	72	12	o	o	NOUN
crln-23290	72	13	ffice	ffice	NOUN
crln-23290	72	14	r	r	NOUN
crln-23290	72	15	for	for	ADP
crln-23290	72	16	a	a	DET
crln-23290	72	17	cce	cce	PROPN
crln-23290	72	18	ss	ss	PROPN
crln-23290	72	19	s	s	PROPN
crln-23290	72	20	ervices	ervice	NOUN
crln-23290	72	21	,	,	PUNCT
crln-23290	72	22	a	a	DET
crln-23290	72	23	sso	sso	NOUN
crln-23290	72	24	cia	cia	NOUN
crln-23290	72	25	tio	tio	NOUN
crln-23290	72	26	n	n	PRON
crln-23290	72	27	o	o	NOUN
crln-23290	72	28	f	f	NOUN
crln-23290	72	29	r	r	NOUN
crln-23290	72	30	esearch	esearch	NOUN
crln-23290	72	31	libraries	librarie	VERB
crln-23290	72	32	the	the	DET
crln-23290	72	33	japan	japan	PROPN
crln-23290	72	34	journal	journal	PROPN
crln-23290	72	35	access	access	NOUN
crln-23290	72	36	project	project	NOUN
crln-23290	72	37	is	be	AUX
crln-23290	72	38	a	a	DET
crln-23290	72	39	collaborative	collaborative	ADJ
crln-23290	72	40	effort	effort	NOUN
crln-23290	72	41	involving	involve	VERB
crln-23290	72	42	waseda	waseda	PROPN
crln-23290	72	43	university	university	NOUN
crln-23290	72	44	(	(	PUNCT
crln-23290	72	45	one	one	NUM
crln-23290	72	46	of	of	ADP
crln-23290	72	47	japan	japan	PROPN
crln-23290	72	48	’s	’s	PART
crln-23290	72	49	leading	lead	VERB
crln-23290	72	50	research	research	NOUN
crln-23290	72	51	institutions	institution	NOUN
crln-23290	72	52	)	)	PUNCT
crln-23290	72	53	,	,	PUNCT
crln-23290	72	54	18	18	NUM
crln-23290	72	55	research	research	NOUN
crln-23290	72	56	libraries	library	NOUN
crln-23290	72	57	in	in	ADP
crln-23290	72	58	canada	canada	PROPN
crln-23290	72	59	and	and	CCONJ
crln-23290	72	60	the	the	DET
crln-23290	72	61	u.s	u.s	PROPN
crln-23290	72	62	.	.	PROPN
crln-23290	72	63	,	,	PUNCT
crln-23290	72	64	the	the	DET
crln-23290	72	65	association	association	NOUN
crln-23290	73	1	o	o	PROPN
crln-23290	73	2	f	f	PROPN
crln-23290	73	3	research	research	NOUN
crln-23290	73	4	libraries	library	NOUN
crln-23290	73	5	and	and	CCONJ
crln-23290	73	6	oclc	oclc	PROPN
crln-23290	73	7	.	.	PUNCT
crln-23290	74	1	this	this	DET
crln-23290	74	2	project	project	NOUN
crln-23290	74	3	gives	give	VERB
crln-23290	74	4	students	student	NOUN
crln-23290	74	5	and	and	CCONJ
crln-23290	74	6	scholars	scholar	NOUN
crln-23290	74	7	easy	easy	ADJ
crln-23290	74	8	access	access	NOUN
crln-23290	74	9	to	to	ADP
crln-23290	74	10	waseda	waseda	PROPN
crln-23290	74	11	university	university	NOUN
crln-23290	74	12	’s	’s	PART
crln-23290	74	13	extensive	extensive	ADJ
crln-23290	74	14	collection	collection	NOUN
crln-23290	74	15	of	of	ADP
crln-23290	74	16	materials	material	NOUN
crln-23290	74	17	via	via	ADP
crln-23290	74	18	the	the	DET
crln-23290	74	19	oclc	oclc	PROPN
crln-23290	74	20	global	global	ADJ
crln-23290	74	21	resourcesharing	resourcesharing	NOUN
crln-23290	74	22	network	network	NOUN
crln-23290	74	23	.	.	PUNCT
crln-23290	75	1	most	most	ADV
crln-23290	75	2	notably	notably	ADV
crln-23290	75	3	,	,	PUNCT
crln-23290	75	4	the	the	DET
crln-23290	75	5	ill	ill	ADJ
crln-23290	75	6	fee	fee	NOUN
crln-23290	75	7	management	management	NOUN
crln-23290	75	8	service	service	NOUN
crln-23290	75	9	eliminates	eliminate	VERB
crln-23290	75	10	difficulties	difficulty	NOUN
crln-23290	75	11	associated	associate	VERB
crln-23290	75	12	with	with	ADP
crln-23290	75	13	currency	currency	NOUN
crln-23290	75	14	exchange	exchange	NOUN
crln-23290	75	15	by	by	ADP
crln-23290	75	16	providing	provide	VERB
crln-23290	75	17	a	a	DET
crln-23290	75	18	single	single	ADJ
crln-23290	75	19	invoice	invoice	NOUN
crln-23290	75	20	in	in	ADP
crln-23290	75	21	local	local	ADJ
crln-23290	75	22	funds	fund	NOUN
crln-23290	75	23	.	.	PUNCT
crln-23290	76	1	for	for	ADP
crln-23290	76	2	over	over	ADP
crln-23290	76	3	25	25	NUM
crln-23290	76	4	years	year	NOUN
crln-23290	76	5	,	,	PUNCT
crln-23290	76	6	libraries	library	NOUN
crln-23290	76	7	have	have	AUX
crln-23290	76	8	been	be	AUX
crln-23290	76	9	working	work	VERB
crln-23290	76	10	together	together	ADV
crln-23290	76	11	through	through	ADP
crln-23290	76	12	oclc	oclc	PROPN
crln-23290	76	13	to	to	ADP
crln-23290	76	14	further	further	ADJ
crln-23290	76	15	access	access	NOUN
crln-23290	76	16	to	to	ADP
crln-23290	76	17	information	information	NOUN
crln-23290	76	18	and	and	CCONJ
crln-23290	76	19	reduce	reduce	VERB
crln-23290	76	20	library	library	ADJ
crln-23290	76	21	costs	cost	NOUN
crln-23290	76	22	.	.	PUNCT
crln-23290	77	1	oclc	oclc	PROPN
crln-23290	77	2	member	member	NOUN
crln-23290	77	3	libraries	library	NOUN
crln-23290	77	4	cooperatively	cooperatively	ADV
crln-23290	77	5	created	create	VERB
crln-23290	77	6	worldcat	worldcat	NOUN
crln-23290	77	7	®	®	NOUN
crln-23290	77	8	(	(	PUNCT
crln-23290	77	9	the	the	DET
crln-23290	77	10	oclc	oclc	PROPN
crln-23290	77	11	online	online	PROPN
crln-23290	77	12	union	union	PROPN
crln-23290	77	13	catalog	catalog	PROPN
crln-23290	77	14	)	)	PUNCT
crln-23290	77	15	,	,	PUNCT
crln-23290	77	16	which	which	PRON
crln-23290	77	17	is	be	AUX
crln-23290	77	18	now	now	ADV
crln-23290	77	19	the	the	DET
crln-23290	77	20	most	most	ADV
crln-23290	77	21	consulted	consult	VERB
crln-23290	77	22	database	database	NOUN
crln-23290	77	23	in	in	ADP
crln-23290	77	24	higher	high	ADJ
crln-23290	77	25	education	education	NOUN
crln-23290	77	26	.	.	PUNCT
crln-23290	78	1	at	at	ADP
crln-23290	78	2	oclc	oclc	PROPN
crln-23290	78	3	w	w	PROPN
crln-23290	78	4	e	e	PROPN
crln-23290	78	5	continue	continue	VERB
crln-23290	78	6	to	to	PART
crln-23290	78	7	develop	develop	VERB
crln-23290	78	8	new	new	ADJ
crln-23290	78	9	ways	way	NOUN
crln-23290	78	10	to	to	PART
crln-23290	78	11	provide	provide	VERB
crln-23290	78	12	innovative	innovative	ADJ
crln-23290	78	13	and	and	CCONJ
crln-23290	78	14	affordable	affordable	ADJ
crln-23290	78	15	library	library	NOUN
crln-23290	78	16	services	service	NOUN
crln-23290	78	17	for	for	ADP
crln-23290	78	18	our	our	PRON
crln-23290	78	19	membership	membership	NOUN
crln-23290	78	20	.	.	PUNCT
crln-23290	79	1	for	for	ADP
crln-23290	79	2	example	example	NOUN
crln-23290	79	3	,	,	PUNCT
crln-23290	79	4	w	w	PROPN
crln-23290	79	5	e	e	NOUN
crln-23290	79	6	are	be	AUX
crln-23290	79	7	working	work	VERB
crln-23290	79	8	with	with	ADP
crln-23290	79	9	200	200	NUM
crln-23290	79	10	oclc	oclc	PROPN
crln-23290	79	11	member	member	NOUN
crln-23290	79	12	libraries	library	NOUN
crln-23290	79	13	on	on	ADP
crln-23290	79	14	an	an	DET
crln-23290	79	15	international	international	ADJ
crln-23290	79	16	research	research	NOUN
crln-23290	79	17	initiative	initiative	NOUN
crln-23290	79	18	that	that	PRON
crln-23290	79	19	is	be	AUX
crln-23290	79	20	using	use	VERB
crln-23290	79	21	automated	automate	VERB
crln-23290	79	22	cataloging	cataloging	NOUN
crln-23290	79	23	tools	tool	NOUN
crln-23290	79	24	and	and	CCONJ
crln-23290	79	25	library	library	ADJ
crln-23290	79	26	cooperation	cooperation	NOUN
crln-23290	79	27	to	to	PART
crln-23290	79	28	create	create	VERB
crln-23290	79	29	a	a	DET
crln-23290	79	30	research	research	NOUN
crln-23290	79	31	-	-	PUNCT
crln-23290	79	32	quality	quality	NOUN
crln-23290	79	33	database	database	NOUN
crln-23290	79	34	of	of	ADP
crln-23290	79	35	web	web	NOUN
crln-23290	79	36	resources	resource	NOUN
crln-23290	79	37	.	.	PUNCT
crln-23290	80	1	for	for	ADP
crln-23290	80	2	information	information	NOUN
crln-23290	80	3	about	about	ADP
crln-23290	80	4	what	what	PRON
crln-23290	80	5	you	you	PRON
crln-23290	80	6	can	can	AUX
crln-23290	80	7	do	do	AUX
crln-23290	80	8	now	now	ADV
crln-23290	80	9	with	with	ADP
crln-23290	80	10	oclc	oclc	PROPN
crln-23290	80	11	services	service	NOUN
crln-23290	80	12	,	,	PUNCT
crln-23290	80	13	please	please	INTJ
crln-23290	80	14	contact	contact	VERB
crln-23290	80	15	us	we	PRON
crln-23290	80	16	at	at	ADP
crln-23290	80	17	:	:	PUNCT
crln-23290	80	18	purl.oclc.org/oclc/crin	purl.oclc.org/oclc/crin	NOUN
crln-23290	80	19	1	1	NUM
crln-23290	80	20	-	-	SYM
crln-23290	80	21	800	800	NUM
crln-23290	80	22	-	-	NUM
crln-23290	80	23	848	848	NUM
crln-23290	80	24	-	-	SYM
crln-23290	80	25	5878	5878	NUM
crln-23290	80	26	,	,	PUNCT
crln-23290	80	27	ext	ext	NOUN
crln-23290	80	28	.	.	PROPN
crln-23290	81	1	6251	6251	NUM
crln-23290	81	2	look	look	VERB
crln-23290	81	3	what	what	PRON
crln-23290	81	4	you	you	PRON
crln-23290	81	5	’re	’re	AUX
crln-23290	81	6	doing	do	VERB
crln-23290	81	7	now	now	ADV
crln-23290	81	8	…	…	PUNCT
crln-23290	81	9	with	with	ADP
crln-23290	81	10	oclc	oclc	PROPN
crln-23290	81	11	.	.	PUNCT
crln-23290	82	1	2	2	NUM
crln-23290	82	2	9	9	NUM
crln-23290	82	3	2	2	NUM
crln-23290	82	4	/	/	SYM
crln-23290	82	5	c&rl	c&rl	PROPN
crln-23290	82	6	news	news	PROPN
crln-23290	82	7	■	■	PUNCT
crln-23290	82	8	a	a	DET
crln-23290	82	9	p	p	X
crln-23290	82	10	ril	ril	PROPN
crln-23290	82	11	2000	2000	NUM
crln-23290	82	12	c&rl	c&rl	PROPN
crln-23290	82	13	news	news	PROPN
crln-23290	82	14	■	■	PUNCT
crln-23290	82	15	a	a	DET
crln-23290	82	16	p	p	X
crln-23290	82	17	ril	ril	NOUN
crln-23290	82	18	2000	2000	NUM
crln-23290	82	19	/	/	SYM
crln-23290	82	20	315	315	NUM
crln-23290	82	21	also	also	ADV
crln-23290	82	22	have	have	VERB
crln-23290	82	23	good	good	ADJ
crln-23290	82	24	communication	communication	NOUN
crln-23290	82	25	and	and	CCONJ
crln-23290	82	26	structure	structure	NOUN
crln-23290	82	27	so	so	SCONJ
crln-23290	82	28	that	that	SCONJ
crln-23290	82	29	all	all	DET
crln-23290	82	30	participants	participant	NOUN
crln-23290	82	31	understand	understand	VERB
crln-23290	82	32	their	their	PRON
crln-23290	82	33	respon	respon	NOUN
crln-23290	82	34	sibilities	sibilitie	NOUN
crln-23290	82	35	to	to	ADP
crln-23290	82	36	themselves	themselves	PRON
crln-23290	82	37	and	and	CCONJ
crln-23290	82	38	the	the	DET
crln-23290	82	39	group	group	NOUN
crln-23290	82	40	.	.	PUNCT
crln-23290	83	1	the	the	DET
crln-23290	83	2	structure	structure	NOUN
crln-23290	83	3	is	be	AUX
crln-23290	83	4	dynamic	dynamic	ADJ
crln-23290	83	5	but	but	CCONJ
crln-23290	83	6	the	the	DET
crln-23290	83	7	processes	process	NOUN
crln-23290	83	8	for	for	ADP
crln-23290	83	9	learn	learn	VERB
crln-23290	83	10	ing	ing	NOUN
crln-23290	83	11	can	can	AUX
crln-23290	83	12	b	b	NOUN
crln-23290	83	13	e	e	NOUN
crln-23290	83	14	articulated	articulate	VERB
crln-23290	83	15	within	within	ADP
crln-23290	83	16	that	that	DET
crln-23290	83	17	structure	structure	NOUN
crln-23290	83	18	.	.	PUNCT
crln-23290	84	1	comfort	comfort	NOUN
crln-23290	84	2	with	with	ADP
crln-23290	84	3	risk	risk	NOUN
crln-23290	84	4	-	-	PUNCT
crln-23290	84	5	taking	taking	NOUN
crln-23290	84	6	on	on	ADP
crln-23290	84	7	the	the	DET
crln-23290	84	8	part	part	NOUN
crln-23290	84	9	o	o	X
crln-23290	84	10	f	f	PROPN
crln-23290	84	11	stu	stu	PROPN
crln-23290	84	12	dents	dent	NOUN
crln-23290	84	13	and	and	CCONJ
crln-23290	84	14	instructors	instructor	NOUN
crln-23290	84	15	is	be	AUX
crln-23290	84	16	one	one	NUM
crln-23290	84	17	important	important	ADJ
crln-23290	84	18	goal	goal	NOUN
crln-23290	84	19	.	.	PUNCT
crln-23290	85	1	t	t	PROPN
crln-23290	85	2	h	h	NOUN
crln-23290	85	3	e	e	PROPN
crln-23290	85	4	discussion	discussion	NOUN
crln-23290	85	5	en	en	PROPN
crln-23290	85	6	d	d	PROPN
crln-23290	85	7	ed	ed	NOUN
crln-23290	85	8	by	by	ADP
crln-23290	85	9	sharing	share	VERB
crln-23290	85	10	indi	indi	PROPN
crln-23290	85	11	vidual	vidual	ADJ
crln-23290	85	12	highlights	highlight	NOUN
crln-23290	85	13	.	.	PUNCT
crln-23290	86	1	memorable	memorable	ADJ
crln-23290	86	2	aspects	aspect	NOUN
crln-23290	86	3	o	o	X
crln-23290	86	4	f	f	NOUN
crln-23290	86	5	the	the	DET
crln-23290	86	6	discussion	discussion	NOUN
crln-23290	86	7	for	for	ADP
crln-23290	86	8	participants	participant	NOUN
crln-23290	86	9	included	include	VERB
crln-23290	86	10	rem	rem	AUX
crln-23290	86	11	em	em	PRON
crln-23290	86	12	bering	bere	VERB
crln-23290	86	13	to	to	ADP
crln-23290	86	14	em	em	PRON
crln-23290	86	15	b	b	PROPN
crln-23290	86	16	race	race	VERB
crln-23290	86	17	the	the	DET
crln-23290	86	18	m	m	NOUN
crln-23290	86	19	essier	essier	ADJ
crln-23290	86	20	aspects	aspect	NOUN
crln-23290	86	21	o	o	NOUN
crln-23290	86	22	f	f	PROPN
crln-23290	86	23	learning	learn	VERB
crln-23290	86	24	,	,	PUNCT
crln-23290	86	25	seeking	seek	VERB
crln-23290	86	26	to	to	PART
crln-23290	86	27	balance	balance	VERB
crln-23290	86	28	cognitive	cognitive	ADJ
crln-23290	86	29	with	with	ADP
crln-23290	86	30	affective	affective	ADJ
crln-23290	86	31	learning	learning	NOUN
crln-23290	86	32	,	,	PUNCT
crln-23290	86	33	searching	search	VERB
crln-23290	86	34	for	for	ADP
crln-23290	86	35	collaboration	collaboration	NOUN
crln-23290	86	36	opportunities	opportunity	NOUN
crln-23290	86	37	with	with	ADP
crln-23290	86	38	new	new	ADJ
crln-23290	86	39	partners	partner	NOUN
crln-23290	86	40	,	,	PUNCT
crln-23290	86	41	and	and	CCONJ
crln-23290	86	42	stress	stress	VERB
crln-23290	86	43	ing	e	VERB
crln-23290	86	44	the	the	DET
crln-23290	86	45	primacy	primacy	NOUN
crln-23290	86	46	o	o	NOUN
crln-23290	86	47	f	f	PROPN
crln-23290	86	48	outcom	outcom	PROPN
crln-23290	86	49	es	es	PROPN
crln-23290	86	50	while	while	SCONJ
crln-23290	86	51	w	w	PROPN
crln-23290	86	52	e	e	PROPN
crln-23290	86	53	e	e	X
crln-23290	86	54	x	x	PROPN
crln-23290	86	55	perim	perim	PROPN
crln-23290	86	56	ent	ent	NOUN
crln-23290	86	57	and	and	CCONJ
crln-23290	86	58	take	take	VERB
crln-23290	86	59	risks	risk	NOUN
crln-23290	86	60	.	.	PUNCT
crln-23290	87	1	learning	learn	VERB
crln-23290	87	2	com	com	NOUN
crln-23290	87	3	munities	munitie	NOUN
crln-23290	87	4	have	have	VERB
crln-23290	87	5	a	a	DET
crln-23290	87	6	lot	lot	NOUN
crln-23290	87	7	to	to	PART
crln-23290	87	8	teach	teach	VERB
crln-23290	87	9	us	we	PRON
crln-23290	87	10	as	as	SCONJ
crln-23290	87	11	w	w	PROPN
crln-23290	87	12	e	e	PROPN
crln-23290	87	13	continue	continue	VERB
crln-23290	87	14	to	to	PART
crln-23290	87	15	develop	develop	VERB
crln-23290	87	16	library	library	ADJ
crln-23290	87	17	instruc	instruc	PROPN
crln-23290	87	18	tion	tion	PROPN
crln-23290	87	19	programs	program	NOUN
crln-23290	87	20	for	for	ADP
crln-23290	87	21	our	our	PRON
crln-23290	87	22	diverse	diverse	ADJ
crln-23290	87	23	student	student	NOUN
crln-23290	87	24	popu	popu	ADJ
crln-23290	87	25	lations	lation	NOUN
crln-23290	87	26	.	.	PUNCT
crln-23290	88	1	the	the	DET
crln-23290	88	2	opportunities	opportunity	NOUN
crln-23290	88	3	provide	provide	VERB
crln-23290	88	4	for	for	ADP
crln-23290	88	5	rethink	rethink	VERB
crln-23290	88	6	ing	ing	ADJ
crln-23290	88	7	how	how	SCONJ
crln-23290	88	8	w	w	PROPN
crln-23290	88	9	e	e	NOUN
crln-23290	88	10	approach	approach	VERB
crln-23290	88	11	our	our	PRON
crln-23290	88	12	patrons	patron	NOUN
crln-23290	88	13	and	and	CCONJ
crln-23290	88	14	our	our	PRON
crln-23290	88	15	teaching	teaching	NOUN
crln-23290	88	16	.	.	PUNCT
crln-23290	89	1	dynamic	dynamic	ADJ
crln-23290	89	2	learning	learning	NOUN
crln-23290	89	3	com	com	NOUN
crln-23290	89	4	munities	munitie	NOUN
crln-23290	89	5	of	of	ADP
crln-23290	89	6	fer	fer	PROPN
crln-23290	89	7	attributes	attribute	VERB
crln-23290	89	8	that	that	PRON
crln-23290	89	9	can	can	AUX
crln-23290	89	10	b	b	PROPN
crln-23290	89	11	e	e	PROPN
crln-23290	89	12	adapted	adapt	VERB
crln-23290	89	13	into	into	ADP
crln-23290	89	14	librar	librar	PROPN
crln-23290	89	15	ies	ie	NOUN
crln-23290	89	16	or	or	CCONJ
crln-23290	89	17	programs	program	NOUN
crln-23290	90	1	o	o	VERB
crln-23290	91	1	f	f	NOUN
crln-23290	92	1	any	any	DET
crln-23290	92	2	size.—jen	size.—jen	NUM
crln-23290	92	3	n	n	NOUN
crln-23290	92	4	ifer	ifer	VERB
crln-23290	92	5	evans	evans	PROPN
crln-23290	92	6	,	,	PUNCT
crln-23290	92	7	university	university	NOUN
crln-23290	92	8	o	o	NOUN
crln-23290	92	9	f	f	PROPN
crln-23290	92	10	washington	washington	PROPN
crln-23290	92	11	libraries	library	NOUN
crln-23290	92	12	,	,	PUNCT
crln-23290	92	13	jrevans@	jrevans@	PROPN
crln-23290	92	14	u.washington.edu	u.washington.edu	PROPN
crln-23290	93	1	■	■	PUNCT
crln-23290	93	2	(	(	PUNCT
crln-23290	93	3	tips	tip	NOUN
crln-23290	93	4	…	…	PUNCT
crln-23290	93	5	continued	continue	VERB
crln-23290	93	6	fr	fr	INTJ
crln-23290	93	7	o	o	NOUN
crln-23290	93	8	m	m	VERB
crln-23290	93	9	p	p	X
crln-23290	93	10	a	a	DET
crln-23290	93	11	g	g	NOUN
crln-23290	93	12	e	e	NOUN
crln-23290	93	13	290	290	NUM
crln-23290	93	14	)	)	PUNCT
crln-23290	93	15	establish	establish	VERB
crln-23290	93	16	the	the	DET
crln-23290	93	17	reference	reference	NOUN
crln-23290	93	18	area	area	NOUN
crln-23290	93	19	as	as	ADP
crln-23290	93	20	a	a	DET
crln-23290	93	21	place	place	NOUN
crln-23290	93	22	for	for	ADP
crln-23290	93	23	active	active	ADJ
crln-23290	93	24	learning	learning	NOUN
crln-23290	93	25	w	w	ADP
crln-23290	93	26	here	here	ADV
crln-23290	93	27	the	the	DET
crln-23290	93	28	focus	focus	NOUN
crln-23290	93	29	is	be	AUX
crln-23290	93	30	on	on	ADP
crln-23290	93	31	dia	dia	PROPN
crln-23290	93	32	logue	logue	PROPN
crln-23290	93	33	and	and	CCONJ
crln-23290	93	34	interaction	interaction	NOUN
crln-23290	93	35	.	.	PUNCT
crln-23290	94	1	r	r	NOUN
crln-23290	94	2	esearch	esearch	NOUN
crln-23290	94	3	d	d	NOUN
crln-23290	94	4	on	on	ADP
crln-23290	94	5	e	e	X
crln-23290	94	6	by	by	ADP
crln-23290	94	7	sw	sw	PROPN
crln-23290	94	8	ope	ope	PROPN
crln-23290	94	9	and	and	CCONJ
crln-23290	94	10	katzer	katzer	PROPN
crln-23290	94	11	m	m	PROPN
crln-23290	94	12	ore	ore	NOUN
crln-23290	94	13	than	than	ADP
crln-23290	94	14	25	25	NUM
crln-23290	94	15	years	year	NOUN
crln-23290	94	16	ago	ago	ADV
crln-23290	94	17	revealed	reveal	VERB
crln-23290	94	18	that	that	SCONJ
crln-23290	94	19	65	65	NUM
crln-23290	94	20	%	%	NOUN
crln-23290	95	1	o	o	X
crln-23290	95	2	f	f	NOUN
crln-23290	95	3	users	user	NOUN
crln-23290	95	4	w	w	PROPN
crln-23290	95	5	ho	ho	PROPN
crln-23290	95	6	have	have	VERB
crln-23290	95	7	a	a	DET
crln-23290	95	8	ques	que	NOUN
crln-23290	95	9	tion	tion	NOUN
crln-23290	95	10	in	in	ADP
crln-23290	95	11	mind	mind	NOUN
crln-23290	95	12	said	say	VERB
crln-23290	95	13	they	they	PRON
crln-23290	95	14	w	w	AUX
crln-23290	95	15	ould	ould	AUX
crln-23290	95	16	not	not	PART
crln-23290	95	17	ask	ask	VERB
crln-23290	95	18	a	a	DET
crln-23290	95	19	librar	librar	NOUN
crln-23290	95	20	ian	ian	PROPN
crln-23290	95	21	for	for	ADP
crln-23290	95	22	help.3	help.3	PROPN
crln-23290	95	23	roving	roving	NOUN
crln-23290	95	24	offers	offer	VERB
crln-23290	95	25	a	a	DET
crln-23290	95	26	way	way	NOUN
crln-23290	95	27	to	to	PART
crln-23290	95	28	draw	draw	VERB
crln-23290	95	29	out	out	ADP
crln-23290	95	30	those	those	DET
crln-23290	95	31	unasked	unasked	ADJ
crln-23290	95	32	questions	question	NOUN
crln-23290	95	33	.	.	PUNCT
crln-23290	96	1	•	•	NUM
crln-23290	96	2	refer	refer	VERB
crln-23290	96	3	questions	question	NOUN
crln-23290	96	4	fro	fro	VERB
crln-23290	96	5	m	m	VERB
crln-23290	96	6	th	th	X
crln-23290	96	7	e	e	X
crln-23290	96	8	referen	referen	PROPN
crln-23290	96	9	c	c	PROPN
crln-23290	96	10	desk	desk	NOUN
crln-23290	96	11	to	to	ADP
crln-23290	96	12	th	th	NUM
crln-23290	96	13	e	e	PROPN
crln-23290	96	14	rover	rover	NOUN
crln-23290	96	15	.	.	PUNCT
crln-23290	97	1	even	even	ADV
crln-23290	97	2	with	with	ADP
crln-23290	97	3	an	an	DET
crln-23290	97	4	active	active	ADJ
crln-23290	97	5	rov	rov	PROPN
crln-23290	97	6	ing	ing	PROPN
crln-23290	97	7	service	service	NOUN
crln-23290	97	8	,	,	PUNCT
crln-23290	97	9	it	it	PRON
crln-23290	97	10	’s	’	VERB
crln-23290	97	11	important	important	ADJ
crln-23290	97	12	to	to	PART
crln-23290	97	13	maintain	maintain	VERB
crln-23290	97	14	a	a	DET
crln-23290	97	15	pres	pre	NOUN
crln-23290	97	16	en	en	ADP
crln-23290	97	17	c	c	PROPN
crln-23290	97	18	e	e	NOUN
crln-23290	97	19	at	at	ADP
crln-23290	97	20	the	the	DET
crln-23290	97	21	referen	referen	PROPN
crln-23290	97	22	ce	ce	PROPN
crln-23290	97	23	desk	desk	PROPN
crln-23290	97	24	.	.	PUNCT
crln-23290	98	1	librarians	librarian	NOUN
crln-23290	98	2	sched	sche	VERB
crln-23290	98	3	uled	ule	VERB
crln-23290	98	4	at	at	ADP
crln-23290	98	5	the	the	DET
crln-23290	98	6	desk	desk	NOUN
crln-23290	98	7	should	should	AUX
crln-23290	98	8	try	try	VERB
crln-23290	98	9	to	to	PART
crln-23290	98	10	refer	refer	VERB
crln-23290	98	11	patrons	patron	NOUN
crln-23290	98	12	who	who	PRON
crln-23290	98	13	n	n	PRON
crln-23290	98	14	eed	eed	VERB
crln-23290	98	15	to	to	PART
crln-23290	98	16	use	use	VERB
crln-23290	98	17	a	a	DET
crln-23290	98	18	public	public	ADJ
crln-23290	98	19	workstation	workstation	NOUN
crln-23290	98	20	to	to	ADP
crln-23290	98	21	the	the	DET
crln-23290	98	22	rover	rover	NOUN
crln-23290	98	23	.	.	PUNCT
crln-23290	99	1	this	this	PRON
crln-23290	99	2	will	will	AUX
crln-23290	99	3	allow	allow	VERB
crln-23290	99	4	d	d	PROPN
crln-23290	99	5	esk	esk	PROPN
crln-23290	99	6	librarians	librarian	VERB
crln-23290	99	7	the	the	DET
crln-23290	99	8	flex	flex	ADJ
crln-23290	99	9	ibility	ibility	NOUN
crln-23290	99	10	to	to	PART
crln-23290	99	11	work	work	VERB
crln-23290	99	12	with	with	ADP
crln-23290	99	13	users	user	NOUN
crln-23290	99	14	w	w	PROPN
crln-23290	99	15	ho	ho	PROPN
crln-23290	99	16	may	may	AUX
crln-23290	99	17	have	have	VERB
crln-23290	99	18	more	more	ADJ
crln-23290	99	19	com	com	NOUN
crln-23290	99	20	plex	plex	NOUN
crln-23290	99	21	questions	question	NOUN
crln-23290	99	22	and	and	CCONJ
crln-23290	99	23	steer	steer	VERB
crln-23290	99	24	the	the	DET
crln-23290	99	25	user	user	NOUN
crln-23290	99	26	to	to	ADP
crln-23290	99	27	the	the	DET
crln-23290	99	28	rover	rover	NOUN
crln-23290	99	29	,	,	PUNCT
crln-23290	99	30	w	w	PROPN
crln-23290	99	31	ho	ho	PROPN
crln-23290	99	32	will	will	PROPN
crln-23290	99	33	b	b	PROPN
crln-23290	99	34	e	e	X
crln-23290	99	35	in	in	ADP
crln-23290	99	36	a	a	DET
crln-23290	99	37	better	well	ADJ
crln-23290	99	38	position	position	NOUN
crln-23290	99	39	to	to	ADP
crln-23290	99	40	of	of	ADP
crln-23290	99	41	fer	fer	PROPN
crln-23290	99	42	follow	follow	VERB
crln-23290	99	43	-	-	PUNCT
crln-23290	99	44	up	up	ADP
crln-23290	99	45	assistance	assistance	NOUN
crln-23290	99	46	.	.	PUNCT
crln-23290	100	1	•	•	NUM
crln-23290	100	2	keep	keep	VERB
crln-23290	100	3	statistics	statistic	NOUN
crln-23290	100	4	.	.	PUNCT
crln-23290	101	1	many	many	ADJ
crln-23290	101	2	reference	reference	NOUN
crln-23290	101	3	depart	depart	PROPN
crln-23290	101	4	ments	ment	NOUN
crln-23290	101	5	report	report	VERB
crln-23290	101	6	declining	decline	VERB
crln-23290	101	7	numbers	number	NOUN
crln-23290	101	8	o	o	NOUN
crln-23290	101	9	f	f	PROPN
crln-23290	101	10	reference	reference	NOUN
crln-23290	101	11	questions	question	NOUN
crln-23290	101	12	.	.	PUNCT
crln-23290	102	1	this	this	PRON
crln-23290	102	2	d	d	AUX
crln-23290	102	3	ecrease	ecrease	VERB
crln-23290	102	4	may	may	PROPN
crln-23290	102	5	b	b	PROPN
crln-23290	102	6	e	e	PROPN
crln-23290	102	7	b	b	PROPN
crln-23290	102	8	ecau	ecau	PROPN
crln-23290	102	9	se	se	INTJ
crln-23290	102	10	few	few	ADJ
crln-23290	102	11	er	er	INTJ
crln-23290	102	12	transactions	transaction	NOUN
crln-23290	102	13	take	take	VERB
crln-23290	102	14	place	place	NOUN
crln-23290	102	15	solely	solely	ADV
crln-23290	102	16	at	at	ADP
crln-23290	102	17	the	the	DET
crln-23290	102	18	desk	desk	NOUN
crln-23290	102	19	,	,	PUNCT
crln-23290	102	20	but	but	CCONJ
crln-23290	102	21	m	m	NOUN
crln-23290	102	22	ore	ore	NOUN
crln-23290	102	23	users	user	NOUN
crln-23290	102	24	are	be	AUX
crln-23290	102	25	helped	help	VERB
crln-23290	102	26	at	at	ADP
crln-23290	102	27	public	public	ADJ
crln-23290	102	28	workstations	workstation	NOUN
crln-23290	102	29	.	.	PUNCT
crln-23290	103	1	this	this	PRON
crln-23290	103	2	may	may	PROPN
crln-23290	103	3	b	b	X
crln-23290	103	4	e	e	NOUN
crln-23290	103	5	difficult	difficult	ADJ
crln-23290	103	6	to	to	PART
crln-23290	103	7	do	do	VERB
crln-23290	103	8	,	,	PUNCT
crln-23290	103	9	but	but	CCONJ
crln-23290	103	10	look	look	VERB
crln-23290	103	11	for	for	ADP
crln-23290	103	12	ways	way	NOUN
crln-23290	103	13	for	for	SCONJ
crln-23290	103	14	rovers	rover	NOUN
crln-23290	103	15	to	to	PART
crln-23290	103	16	keep	keep	VERB
crln-23290	103	17	accurate	accurate	ADJ
crln-23290	103	18	count	count	NOUN
crln-23290	103	19	o	o	NOUN
crln-23290	103	20	f	f	NOUN
crln-23290	103	21	the	the	DET
crln-23290	103	22	num	num	ADJ
crln-23290	103	23	ber	ber	NOUN
crln-23290	104	1	o	o	NOUN
crln-23290	104	2	f	f	NOUN
crln-23290	104	3	questions	question	VERB
crln-23290	104	4	they	they	PRON
crln-23290	104	5	an	an	DET
crln-23290	104	6	swer	swer	NOUN
crln-23290	104	7	.	.	PUNCT
crln-23290	105	1	your	your	PRON
crln-23290	105	2	statistics	statistic	NOUN
crln-23290	105	3	should	should	AUX
crln-23290	105	4	jump	jump	VERB
crln-23290	105	5	dramatically	dramatically	ADV
crln-23290	105	6	!	!	PUNCT
crln-23290	106	1	a	a	DET
crln-23290	106	2	final	final	ADJ
crln-23290	106	3	recom	recom	NOUN
crln-23290	106	4	m	m	NOUN
crln-23290	106	5	endation	endation	NOUN
crln-23290	106	6	while	while	SCONJ
crln-23290	106	7	it	it	PRON
crln-23290	106	8	’s	’	VERB
crln-23290	106	9	helpful	helpful	ADJ
crln-23290	106	10	to	to	PART
crln-23290	106	11	share	share	VERB
crln-23290	106	12	our	our	PRON
crln-23290	106	13	experiences	experience	NOUN
crln-23290	106	14	and	and	CCONJ
crln-23290	106	15	ideas	idea	NOUN
crln-23290	107	1	,	,	PUNCT
crln-23290	107	2	it	it	PRON
crln-23290	107	3	may	may	AUX
crln-23290	107	4	b	b	PROPN
crln-23290	107	5	e	e	X
crln-23290	107	6	m	m	VERB
crln-23290	107	7	ore	ore	NOUN
crln-23290	107	8	beneficial	beneficial	ADJ
crln-23290	107	9	to	to	PART
crln-23290	107	10	move	move	VERB
crln-23290	107	11	toward	toward	ADP
crln-23290	107	12	a	a	DET
crln-23290	107	13	codification	codification	NOUN
crln-23290	107	14	o	o	NOUN
crln-23290	107	15	f	f	X
crln-23290	107	16	specific	specific	ADJ
crln-23290	107	17	behaviors	behavior	NOUN
crln-23290	107	18	for	for	ADP
crln-23290	107	19	roving	rove	VERB
crln-23290	107	20	.	.	PUNCT
crln-23290	108	1	considerable	considerable	ADJ
crln-23290	108	2	attention	attention	NOUN
crln-23290	108	3	has	have	AUX
crln-23290	108	4	been	be	AUX
crln-23290	108	5	devoted	devote	VERB
crln-23290	108	6	to	to	ADP
crln-23290	108	7	the	the	DET
crln-23290	108	8	behavior	behavior	NOUN
crln-23290	108	9	and	and	CCONJ
crln-23290	108	10	perform	perform	VERB
crln-23290	108	11	ance	ance	NOUN
crln-23290	109	1	o	o	X
crln-23290	109	2	f	f	PROPN
crln-23290	109	3	librar	librar	PROPN
crln-23290	109	4	ians	ians	PROPN
crln-23290	109	5	working	work	VERB
crln-23290	109	6	at	at	ADP
crln-23290	109	7	reference	reference	NOUN
crln-23290	109	8	desks	desk	NOUN
crln-23290	109	9	,	,	PUNCT
crln-23290	109	10	as	as	SCONJ
crln-23290	109	11	seen	see	VERB
crln-23290	109	12	in	in	ADP
crln-23290	109	13	guidelines	guideline	NOUN
crln-23290	109	14	prepared	prepare	VERB
crln-23290	109	15	by	by	ADP
crln-23290	109	16	ala	ala	PROPN
crln-23290	109	17	’s	’s	PART
crln-23290	109	18	reference	reference	NOUN
crln-23290	109	19	and	and	CCONJ
crln-23290	109	20	user	user	NOUN
crln-23290	109	21	services	service	NOUN
crln-23290	109	22	association.4	association.4	NOUN
crln-23290	109	23	o	o	NOUN
crln-23290	109	24	n	n	CCONJ
crln-23290	109	25	o	o	NOUN
crln-23290	109	26	n	n	CCONJ
crln-23290	109	27	e	e	NOUN
crln-23290	109	28	level	level	NOUN
crln-23290	109	29	,	,	PUNCT
crln-23290	109	30	roving	roving	NOUN
crln-23290	109	31	is	be	AUX
crln-23290	109	32	an	an	DET
crln-23290	109	33	extension	extension	NOUN
crln-23290	109	34	o	o	NOUN
crln-23290	109	35	f	f	X
crln-23290	109	36	traditional	traditional	ADJ
crln-23290	109	37	reference	reference	NOUN
crln-23290	109	38	;	;	PUNCT
crln-23290	109	39	working	work	VERB
crln-23290	109	40	at	at	ADP
crln-23290	109	41	the	the	DET
crln-23290	109	42	reference	reference	NOUN
crln-23290	109	43	desk	desk	NOUN
crln-23290	109	44	and	and	CCONJ
crln-23290	109	45	roving	roving	NOUN
crln-23290	109	46	re	re	NOUN
crln-23290	109	47	quire	quire	VERB
crln-23290	109	48	many	many	ADJ
crln-23290	109	49	o	o	NOUN
crln-23290	109	50	f	f	NOUN
crln-23290	109	51	the	the	DET
crln-23290	109	52	same	same	ADJ
crln-23290	109	53	skills	skill	NOUN
crln-23290	109	54	and	and	CCONJ
crln-23290	109	55	behaviors	behavior	NOUN
crln-23290	109	56	.	.	PUNCT
crln-23290	110	1	roving	rove	VERB
crln-23290	110	2	,	,	PUNCT
crln-23290	110	3	however	however	ADV
crln-23290	110	4	,	,	PUNCT
crln-23290	110	5	brings	bring	VERB
crln-23290	110	6	to	to	PART
crln-23290	110	7	play	play	VERB
crln-23290	110	8	interper	interper	NOUN
crln-23290	110	9	sonal	sonal	ADJ
crln-23290	110	10	dynamics	dynamic	NOUN
crln-23290	110	11	that	that	PRON
crln-23290	110	12	can	can	AUX
crln-23290	110	13	b	b	X
crln-23290	110	14	e	e	VERB
crln-23290	110	15	quite	quite	ADV
crln-23290	110	16	different	different	ADJ
crln-23290	110	17	from	from	ADP
crln-23290	110	18	those	those	PRON
crln-23290	110	19	encountered	encounter	VERB
crln-23290	110	20	in	in	ADP
crln-23290	110	21	a	a	DET
crln-23290	110	22	reference	reference	NOUN
crln-23290	110	23	desk	desk	NOUN
crln-23290	110	24	setting	setting	NOUN
crln-23290	110	25	.	.	PUNCT
crln-23290	111	1	further	further	ADJ
crln-23290	111	2	exam	exam	NOUN
crln-23290	111	3	ination	ination	NOUN
crln-23290	111	4	and	and	CCONJ
crln-23290	111	5	discussion	discussion	NOUN
crln-23290	111	6	will	will	AUX
crln-23290	111	7	help	help	VERB
crln-23290	111	8	to	to	PART
crln-23290	111	9	identify	identify	VERB
crln-23290	111	10	standards	standard	NOUN
crln-23290	111	11	that	that	PRON
crln-23290	111	12	will	will	AUX
crln-23290	111	13	in	in	ADP
crln-23290	111	14	crease	crease	NOUN
crln-23290	111	15	the	the	DET
crln-23290	111	16	overall	overall	ADJ
crln-23290	111	17	quality	quality	NOUN
crln-23290	111	18	and	and	CCONJ
crln-23290	111	19	consistency	consistency	NOUN
crln-23290	111	20	o	o	NOUN
crln-23290	111	21	f	f	X
crln-23290	111	22	e	e	NOUN
crln-23290	111	23	roving	rove	VERB
crln-23290	111	24	reference	reference	NOUN
crln-23290	111	25	.	.	PUNCT
crln-23290	112	1	notes	note	VERB
crln-23290	112	2	1	1	NUM
crln-23290	112	3	.	.	X
crln-23290	112	4	adeane	adeane	NOUN
crln-23290	112	5	bregm	bregm	PROPN
crln-23290	112	6	an	an	PROPN
crln-23290	112	7	and	and	CCONJ
crln-23290	112	8	barbara	barbara	PROPN
crln-23290	112	9	mento	mento	PROPN
crln-23290	112	10	,	,	PUNCT
crln-23290	112	11	“	"	PUNCT
crln-23290	112	12	reference	reference	NOUN
crln-23290	112	13	roving	roving	NOUN
crln-23290	112	14	at	at	ADP
crln-23290	112	15	boston	boston	PROPN
crln-23290	112	16	college	college	PROPN
crln-23290	112	17	:	:	PUNCT
crln-23290	112	18	point	point	NOUN
crln-23290	112	19	o	o	NOUN
crln-23290	112	20	f	f	X
crln-23290	112	21	use	use	VERB
crln-23290	112	22	assistance	assistance	NOUN
crln-23290	112	23	to	to	ADP
crln-23290	112	24	electronic	electronic	ADJ
crln-23290	112	25	resource	resource	NOUN
crln-23290	112	26	us	we	PRON
crln-23290	112	27	ers	er	NOUN
crln-23290	112	28	reduces	reduce	VERB
crln-23290	112	29	stress	stress	NOUN
crln-23290	112	30	,	,	PUNCT
crln-23290	112	31	”	"	PUNCT
crln-23290	112	32	college	college	NOUN
crln-23290	112	33	a	a	DET
crln-23290	112	34	n	n	NOUN
crln-23290	112	35	d	d	PROPN
crln-23290	112	36	research	research	NOUN
crln-23290	112	37	li	li	PROPN
crln-23290	112	38	braries	braries	PROPN
crln-23290	112	39	news	news	PROPN
crln-23290	112	40	53	53	NUM
crln-23290	112	41	(	(	PUNCT
crln-23290	112	42	n	n	CCONJ
crln-23290	112	43	ovem	ovem	VERB
crln-23290	112	44	ber	ber	PROPN
crln-23290	112	45	1992	1992	NUM
crln-23290	112	46	):	):	PUNCT
crln-23290	112	47	6	6	NUM
crln-23290	112	48	3	3	NUM
crln-23290	112	49	4	4	NUM
crln-23290	112	50	-3	-3	SYM
crln-23290	112	51	5	5	NUM
crln-23290	112	52	;	;	PUNCT
crln-23290	112	53	eileen	eileen	PROPN
crln-23290	112	54	h.	h.	PROPN
crln-23290	112	55	kramer	kramer	PROPN
crln-23290	112	56	,	,	PUNCT
crln-23290	112	57	“	"	PUNCT
crln-23290	112	58	why	why	SCONJ
crln-23290	112	59	roving	roving	NOUN
crln-23290	112	60	reference	reference	NOUN
crln-23290	112	61	:	:	PUNCT
crln-23290	112	62	a	a	DET
crln-23290	112	63	case	case	NOUN
crln-23290	112	64	study	study	NOUN
crln-23290	112	65	in	in	ADP
crln-23290	112	66	a	a	DET
crln-23290	112	67	small	small	ADJ
crln-23290	112	68	academic	academic	ADJ
crln-23290	112	69	library	library	NOUN
crln-23290	112	70	,	,	PUNCT
crln-23290	112	71	”	"	PUNCT
crln-23290	112	72	ref	ref	PROPN
crln-23290	112	73	eren	eren	PROPN
crln-23290	112	74	ce	ce	PROPN
crln-23290	112	75	services	services	PROPN
crln-23290	112	76	review	review	VERB
crln-23290	112	77	24	24	NUM
crln-23290	112	78	(	(	PUNCT
crln-23290	112	79	fall	fall	NOUN
crln-23290	112	80	1996	1996	NUM
crln-23290	112	81	):	):	PUNCT
crln-23290	112	82	6	6	NUM
crln-23290	112	83	7	7	NUM
crln-23290	112	84	-8	-8	NUM
crln-23290	112	85	0	0	NUM
crln-23290	112	86	;	;	PUNCT
crln-23290	112	87	jen	jen	PROPN
crln-23290	112	88	n	n	PRON
crln-23290	112	89	ifer	ifer	VERB
crln-23290	112	90	m	m	VERB
crln-23290	112	91	endelsohn	endelsohn	ADJ
crln-23290	112	92	,	,	PUNCT
crln-23290	112	93	“	"	PUNCT
crln-23290	112	94	human	human	ADJ
crln-23290	112	95	help	help	NOUN
crln-23290	112	96	at	at	ADP
crln-23290	112	97	opac	opac	PROPN
crln-23290	112	98	term	term	NOUN
crln-23290	112	99	inals	inal	NOUN
crln-23290	112	100	is	be	AUX
crln-23290	112	101	u	u	NOUN
crln-23290	112	102	ser	ser	NOUN
crln-23290	112	103	friendly	friendly	ADV
crln-23290	112	104	:	:	PUNCT
crln-23290	112	105	a	a	DET
crln-23290	112	106	preliminary	preliminary	ADJ
crln-23290	112	107	study	study	NOUN
crln-23290	112	108	,	,	PUNCT
crln-23290	112	109	”	"	PUNCT
crln-23290	112	110	rq	rq	X
crln-23290	112	111	34	34	NUM
crln-23290	112	112	(	(	PUNCT
crln-23290	112	113	winter	winter	NOUN
crln-23290	112	114	1994	1994	NUM
crln-23290	112	115	):	):	PUNCT
crln-23290	112	116	173	173	NUM
crln-23290	112	117	-	-	SYM
crln-23290	112	118	90	90	NUM
crln-23290	112	119	.	.	NOUN
crln-23290	113	1	2	2	X
crln-23290	113	2	.	.	PUNCT
crln-23290	113	3	“	"	PUNCT
crln-23290	113	4	roving	rove	VERB
crln-23290	113	5	reference	reference	NOUN
crln-23290	113	6	:	:	PUNCT
crln-23290	113	7	a	a	DET
crln-23290	113	8	human	human	ADJ
crln-23290	113	9	presence	presence	NOUN
crln-23290	113	10	for	for	ADP
crln-23290	113	11	the	the	DET
crln-23290	113	12	information	information	NOUN
crln-23290	113	13	a	a	DET
crln-23290	113	14	ge	ge	PROPN
crln-23290	113	15	,	,	PUNCT
crln-23290	113	16	”	"	PUNCT
crln-23290	113	17	rusa	rusa	X
crln-23290	113	18	/	/	SYM
crln-23290	113	19	mouss	mouss	NOUN
crln-23290	113	20	per	per	ADP
crln-23290	113	21	form	form	NOUN
crln-23290	113	22	ance	ance	NOUN
crln-23290	113	23	issues	issue	NOUN
crln-23290	113	24	for	for	ADP
crln-23290	113	25	reference	reference	NOUN
crln-23290	113	26	and	and	CCONJ
crln-23290	113	27	informa	informa	ADJ
crln-23290	113	28	tion	tion	PROPN
crln-23290	113	29	service	service	PROPN
crln-23290	113	30	librarians	librarians	PROPN
crln-23290	113	31	discussion	discussion	NOUN
crln-23290	113	32	group	group	NOUN
crln-23290	113	33	,	,	PUNCT
crln-23290	113	34	ala	ala	PROPN
crln-23290	113	35	annual	annual	ADJ
crln-23290	113	36	conference	conference	NOUN
crln-23290	113	37	,	,	PUNCT
crln-23290	113	38	new	new	PROPN
crln-23290	113	39	orleans	orleans	PROPN
crln-23290	113	40	,	,	PUNCT
crln-23290	113	41	ju	ju	PROPN
crln-23290	113	42	n	n	PROPN
crln-23290	113	43	e	e	PROPN
crln-23290	113	44	26	26	NUM
crln-23290	113	45	,	,	PUNCT
crln-23290	113	46	1999	1999	NUM
crln-23290	113	47	;	;	PUNCT
crln-23290	113	48	martin	martin	PROPN
crln-23290	113	49	c	c	PROPN
crln-23290	113	50	ourtois	ourtois	PROPN
crln-23290	113	51	and	and	CCONJ
crln-23290	113	52	maira	maira	PROPN
crln-23290	113	53	liriano	liriano	PROPN
crln-23290	113	54	,	,	PUNCT
crln-23290	113	55	“	"	PUNCT
crln-23290	113	56	summary	summary	NOUN
crln-23290	113	57	on	on	ADP
crln-23290	113	58	reference	reference	NOUN
crln-23290	113	59	roving	roving	NOUN
crln-23290	113	60	,	,	PUNCT
crln-23290	113	61	”	"	PUNCT
crln-23290	113	62	posted	post	VERB
crln-23290	113	63	to	to	ADP
crln-23290	113	64	l	l	PROPN
crln-23290	113	65	ib	ib	NOUN
crln-23290	114	1	r	r	NOUN
crln-23290	114	2	e	e	NOUN
crln-23290	114	3	f	f	PROPN
crln-23290	114	4	-l	-l	INTJ
crln-23290	114	5	,	,	PUNCT
crln-23290	114	6	m	m	VERB
crln-23290	114	7	ay	ay	PROPN
crln-23290	114	8	1	1	NUM
crln-23290	114	9	8	8	NUM
crln-23290	114	10	,	,	PUNCT
crln-23290	114	11	1	1	NUM
crln-23290	114	12	9	9	NUM
crln-23290	114	13	9	9	NUM
crln-23290	114	14	9	9	NUM
crln-23290	114	15	.	.	PUNCT
crln-23290	115	1	http://	http://	PROPN
crln-23290	115	2	listserv.kent.edu/archives/libref-i.html	listserv.kent.edu/archives/libref-i.html	NUM
crln-23290	116	1	[	[	X
crln-23290	116	2	9/29/	9/29/	NUM
crln-23290	116	3	991	991	NUM
crln-23290	116	4	.	.	PUNCT
crln-23290	116	5	3	3	X
crln-23290	116	6	.	.	X
crln-23290	116	7	mary	mary	PROPN
crln-23290	116	8	ja	ja	PROPN
crln-23290	116	9	n	n	PROPN
crln-23290	116	10	e	e	PROPN
crln-23290	116	11	sw	sw	PROPN
crln-23290	116	12	ope	ope	PROPN
crln-23290	116	13	and	and	CCONJ
crln-23290	116	14	jeffrey	jeffrey	PROPN
crln-23290	116	15	katzer	katzer	PROPN
crln-23290	116	16	,	,	PUNCT
crln-23290	116	17	“	"	PUNCT
crln-23290	116	18	w	w	NOUN
crln-23290	116	19	hy	hy	NOUN
crln-23290	116	20	d	d	X
crln-23290	116	21	o	o	NOUN
crln-23290	116	22	n	n	CCONJ
crln-23290	116	23	’	'	PUNCT
crln-23290	116	24	t	t	NOUN
crln-23290	116	25	they	they	PRON
crln-23290	116	26	ask	ask	VERB
crln-23290	116	27	questions	question	NOUN
crln-23290	116	28	?	?	PUNCT
crln-23290	116	29	,	,	PUNCT
crln-23290	116	30	”	"	PUNCT
crln-23290	116	31	rq	rq	VERB
crln-23290	116	32	12	12	NUM
crln-23290	116	33	(	(	PUNCT
crln-23290	116	34	w	w	X
crln-23290	116	35	inter	inter	NOUN
crln-23290	116	36	1972	1972	NUM
crln-23290	116	37	):	):	PUNCT
crln-23290	116	38	161	161	NUM
crln-23290	116	39	-	-	SYM
crln-23290	116	40	66	66	NUM
crln-23290	116	41	.	.	PUNCT
crln-23290	117	1	4	4	X
crln-23290	117	2	.	.	PUNCT
crln-23290	117	3	“	"	PUNCT
crln-23290	117	4	guidelines	guideline	NOUN
crln-23290	117	5	for	for	ADP
crln-23290	117	6	behavioral	behavioral	ADJ
crln-23290	117	7	performance	performance	NOUN
crln-23290	117	8	o	o	NOUN
crln-23290	117	9	f	f	PROPN
crln-23290	117	10	reference	reference	NOUN
crln-23290	117	11	and	and	CCONJ
crln-23290	117	12	information	information	NOUN
crln-23290	117	13	services	service	NOUN
crln-23290	117	14	pro	pro	ADJ
crln-23290	117	15	fessionals	fessional	NOUN
crln-23290	117	16	,	,	PUNCT
crln-23290	117	17	”	"	PUNCT
crln-23290	117	18	january	january	PROPN
crln-23290	117	19	1996	1996	NUM
crln-23290	117	20	.	.	PUNCT
crln-23290	118	1	http://www.ala.org/	http://www.ala.org/	ADJ
crln-23290	118	2	rusa	rusa	NOUN
crln-23290	118	3	/	/	SYM
crln-23290	118	4	behavior.html	behavior.html	PRON
crln-23290	118	5	[	[	X
crln-23290	118	6	9/29/99	9/29/99	X
crln-23290	118	7	]	]	X
crln-23290	118	8	.	.	PUNCT
crln-23290	119	1	■	■	PUNCT
crln-23290	119	2	http://www.ala.org/	http://www.ala.org/	ADJ