id	sid	tid	token	lemma	pos
crln-8145	1	1	mar09b.indd	mar09b.indd	PROPN
crln-8145	1	2	martha	martha	PROPN
crln-8145	1	3	kyrillidou	kyrillidou	PROPN
crln-8145	1	4	and	and	CCONJ
crln-8145	1	5	m.	m.	PROPN
crln-8145	1	6	sue	sue	PROPN
crln-8145	1	7	baughman	baughman	PROPN
crln-8145	1	8	climatequal	climatequal	ADJ
crln-8145	1	9	organizational	organizational	ADJ
crln-8145	1	10	climate	climate	NOUN
crln-8145	1	11	and	and	CCONJ
crln-8145	1	12	diversity	diversity	NOUN
crln-8145	1	13	assessment	assessment	NOUN
crln-8145	1	14	climatequal­organizational	climatequal­organizational	ADJ
crln-8145	1	15	climate	climate	NOUN
crln-8145	1	16	and	and	CCONJ
crln-8145	1	17	diversity	diversity	NOUN
crln-8145	1	18	assessment	assessment	NOUN
crln-8145	1	19	(	(	PUNCT
crln-8145	1	20	ocda	ocda	ADJ
crln-8145	1	21	)	)	PUNCT
crln-8145	1	22	is	be	AUX
crln-8145	1	23	an	an	DET
crln-8145	1	24	assessment	assessment	NOUN
crln-8145	1	25	of	of	ADP
crln-8145	1	26	library	library	ADJ
crln-8145	1	27	staff	staff	NOUN
crln-8145	1	28	perceptions	perception	VERB
crln-8145	1	29	con­	con­	VERB
crln-8145	1	30	cerning	cerne	VERB
crln-8145	1	31	a	a	PRON
crln-8145	1	32	)	)	PUNCT
crln-8145	1	33	their	their	PRON
crln-8145	1	34	library	library	NOUN
crln-8145	1	35	’s	’s	PART
crln-8145	1	36	commitment	commitment	NOUN
crln-8145	1	37	to	to	ADP
crln-8145	1	38	the	the	DET
crln-8145	1	39	principles	principle	NOUN
crln-8145	1	40	of	of	ADP
crln-8145	1	41	diversity	diversity	NOUN
crln-8145	1	42	,	,	PUNCT
crln-8145	1	43	b	b	X
crln-8145	1	44	)	)	PUNCT
crln-8145	1	45	organizational	organizational	ADJ
crln-8145	1	46	poli­	poli­	NOUN
crln-8145	1	47	cies	cie	NOUN
crln-8145	1	48	and	and	CCONJ
crln-8145	1	49	procedures	procedure	NOUN
crln-8145	1	50	,	,	PUNCT
crln-8145	1	51	and	and	CCONJ
crln-8145	1	52	c	c	X
crln-8145	1	53	)	)	PUNCT
crln-8145	1	54	staff	staff	NOUN
crln-8145	1	55	attitudes	attitude	NOUN
crln-8145	1	56	.	.	PUNCT
crln-8145	2	1	it	it	PRON
crln-8145	2	2	is	be	AUX
crln-8145	2	3	an	an	DET
crln-8145	2	4	online	online	ADJ
crln-8145	2	5	survey	survey	NOUN
crln-8145	2	6	with	with	ADP
crln-8145	2	7	questions	question	NOUN
crln-8145	2	8	designed	design	VERB
crln-8145	2	9	to	to	PART
crln-8145	2	10	understand	understand	VERB
crln-8145	2	11	the	the	DET
crln-8145	2	12	impact	impact	NOUN
crln-8145	2	13	perceptions	perception	NOUN
crln-8145	2	14	have	have	VERB
crln-8145	2	15	on	on	ADP
crln-8145	2	16	service	service	NOUN
crln-8145	2	17	quality	quality	NOUN
crln-8145	2	18	in	in	ADP
crln-8145	2	19	a	a	DET
crln-8145	2	20	library	library	NOUN
crln-8145	2	21	setting	setting	NOUN
crln-8145	2	22	.	.	PUNCT
crln-8145	3	1	the	the	DET
crln-8145	3	2	survey	survey	NOUN
crln-8145	3	3	addresses	address	VERB
crln-8145	3	4	a	a	DET
crln-8145	3	5	number	number	NOUN
crln-8145	3	6	of	of	ADP
crln-8145	3	7	climate	climate	NOUN
crln-8145	3	8	issues	issue	NOUN
crln-8145	3	9	,	,	PUNCT
crln-8145	3	10	such	such	ADJ
crln-8145	3	11	as	as	ADP
crln-8145	3	12	diversity	diversity	NOUN
crln-8145	3	13	,	,	PUNCT
crln-8145	3	14	teamwork	teamwork	NOUN
crln-8145	3	15	,	,	PUNCT
crln-8145	3	16	learning	learning	NOUN
crln-8145	3	17	,	,	PUNCT
crln-8145	3	18	and	and	CCONJ
crln-8145	3	19	fairness	fairness	NOUN
crln-8145	3	20	,	,	PUNCT
crln-8145	3	21	as	as	ADV
crln-8145	3	22	well	well	ADV
crln-8145	3	23	as	as	ADP
crln-8145	3	24	current	current	ADJ
crln-8145	3	25	managerial	managerial	ADJ
crln-8145	3	26	prac­	prac­	PROPN
crln-8145	3	27	tices	tice	NOUN
crln-8145	3	28	,	,	PUNCT
crln-8145	3	29	and	and	CCONJ
crln-8145	3	30	staff	staff	NOUN
crln-8145	3	31	attitudes	attitude	NOUN
crln-8145	3	32	and	and	CCONJ
crln-8145	3	33	beliefs	belief	NOUN
crln-8145	3	34	.	.	PUNCT
crln-8145	4	1	history	history	NOUN
crln-8145	4	2	of	of	ADP
crln-8145	4	3	ocda	ocda	NOUN
crln-8145	4	4	in	in	ADP
crln-8145	4	5	1999	1999	NUM
crln-8145	4	6	,	,	PUNCT
crln-8145	4	7	the	the	DET
crln-8145	4	8	university	university	NOUN
crln-8145	4	9	of	of	ADP
crln-8145	4	10	maryland	maryland	PROPN
crln-8145	4	11	(	(	PUNCT
crln-8145	4	12	um	um	INTJ
crln-8145	4	13	)	)	PUNCT
crln-8145	4	14	libraries	library	NOUN
crln-8145	4	15	partnered	partner	VERB
crln-8145	4	16	with	with	ADP
crln-8145	4	17	the	the	DET
crln-8145	4	18	um	um	INTJ
crln-8145	4	19	industrial	industrial	ADJ
crln-8145	4	20	and	and	CCONJ
crln-8145	4	21	organizational	organizational	ADJ
crln-8145	4	22	psychology	psychology	NOUN
crln-8145	4	23	(	(	PUNCT
crln-8145	4	24	i	i	NOUN
crln-8145	4	25	/	/	SYM
crln-8145	4	26	op	op	NOUN
crln-8145	4	27	)	)	PUNCT
crln-8145	4	28	pro­	pro­	VERB
crln-8145	4	29	gram	gram	NOUN
crln-8145	4	30	to	to	PART
crln-8145	4	31	develop	develop	VERB
crln-8145	4	32	ocda	ocda	ADJ
crln-8145	4	33	,	,	PUNCT
crln-8145	4	34	an	an	DET
crln-8145	4	35	assessment	assessment	NOUN
crln-8145	4	36	of	of	ADP
crln-8145	4	37	the	the	DET
crln-8145	4	38	climate	climate	NOUN
crln-8145	4	39	and	and	CCONJ
crln-8145	4	40	culture	culture	NOUN
crln-8145	4	41	of	of	ADP
crln-8145	4	42	the	the	DET
crln-8145	4	43	um	um	INTJ
crln-8145	4	44	libraries	library	NOUN
crln-8145	4	45	.	.	PUNCT
crln-8145	5	1	in	in	ADP
crln-8145	5	2	2004	2004	NUM
crln-8145	5	3	,	,	PUNCT
crln-8145	5	4	the	the	DET
crln-8145	5	5	um	um	INTJ
crln-8145	5	6	libraries	library	NOUN
crln-8145	5	7	once	once	ADV
crln-8145	5	8	again	again	ADV
crln-8145	5	9	part­	part­	NOUN
crln-8145	5	10	nered	nere	VERB
crln-8145	5	11	with	with	ADP
crln-8145	5	12	the	the	DET
crln-8145	5	13	i	i	PROPN
crln-8145	5	14	/	/	SYM
crln-8145	5	15	op	op	NOUN
crln-8145	5	16	program	program	NOUN
crln-8145	5	17	to	to	PART
crln-8145	5	18	provide	provide	VERB
crln-8145	5	19	an	an	DET
crln-8145	5	20	updated	update	VERB
crln-8145	5	21	“	"	PUNCT
crln-8145	5	22	snapshot	snapshot	NOUN
crln-8145	5	23	.	.	PUNCT
crln-8145	5	24	”	"	PUNCT
crln-8145	6	1	the	the	DET
crln-8145	6	2	analyses	analysis	NOUN
crln-8145	6	3	revealed	reveal	VERB
crln-8145	6	4	that	that	SCONJ
crln-8145	6	5	a	a	DET
crln-8145	6	6	number	number	NOUN
crln-8145	6	7	of	of	ADP
crln-8145	6	8	positive	positive	ADJ
crln-8145	6	9	changes	change	NOUN
crln-8145	6	10	had	have	AUX
crln-8145	6	11	oc­	oc­	NOUN
crln-8145	6	12	curred	curre	VERB
crln-8145	6	13	over	over	ADP
crln-8145	6	14	the	the	DET
crln-8145	6	15	four	four	NUM
crln-8145	6	16	year	year	NOUN
crln-8145	6	17	interval	interval	NOUN
crln-8145	6	18	between	between	ADP
crln-8145	6	19	the	the	DET
crln-8145	6	20	two	two	NUM
crln-8145	6	21	surveys	survey	NOUN
crln-8145	6	22	.	.	PUNCT
crln-8145	7	1	this	this	DET
crln-8145	7	2	work	work	NOUN
crln-8145	7	3	not	not	PART
crln-8145	7	4	only	only	ADV
crln-8145	7	5	identi­	identi­	AUX
crln-8145	7	6	fied	fie	VERB
crln-8145	7	7	the	the	DET
crln-8145	7	8	dimensions	dimension	NOUN
crln-8145	7	9	of	of	ADP
crln-8145	7	10	climate	climate	NOUN
crln-8145	7	11	and	and	CCONJ
crln-8145	7	12	culture	culture	NOUN
crln-8145	7	13	important	important	ADJ
crln-8145	7	14	for	for	ADP
crln-8145	7	15	a	a	DET
crln-8145	7	16	healthy	healthy	ADJ
crln-8145	7	17	organization	organization	NOUN
crln-8145	7	18	in	in	ADP
crln-8145	7	19	a	a	DET
crln-8145	7	20	library	library	NOUN
crln-8145	7	21	setting	setting	NOUN
crln-8145	7	22	,	,	PUNCT
crln-8145	7	23	but	but	CCONJ
crln-8145	7	24	also	also	ADV
crln-8145	7	25	provided	provide	VERB
crln-8145	7	26	proof	proof	NOUN
crln-8145	7	27	that	that	SCONJ
crln-8145	7	28	feedback	feedback	VERB
crln-8145	7	29	from	from	ADP
crln-8145	7	30	the	the	DET
crln-8145	7	31	ocda	ocda	ADJ
crln-8145	7	32	survey	survey	NOUN
crln-8145	7	33	,	,	PUNCT
crln-8145	7	34	when	when	SCONJ
crln-8145	7	35	taken	take	VERB
crln-8145	7	36	seriously	seriously	ADV
crln-8145	7	37	,	,	PUNCT
crln-8145	7	38	can	can	AUX
crln-8145	7	39	have	have	AUX
crln-8145	7	40	practical	practical	ADJ
crln-8145	7	41	organi­	organi­	ADJ
crln-8145	7	42	zational	zational	ADJ
crln-8145	7	43	level	level	NOUN
crln-8145	7	44	benefi	benefi	PROPN
crln-8145	7	45	ts	ts	NOUN
crln-8145	7	46	.	.	PUNCT
crln-8145	8	1	in	in	ADP
crln-8145	8	2	2007	2007	NUM
crln-8145	8	3	,	,	PUNCT
crln-8145	8	4	arl	arl	PROPN
crln-8145	8	5	and	and	CCONJ
crln-8145	8	6	the	the	DET
crln-8145	8	7	um	um	INTJ
crln-8145	8	8	libraries	library	NOUN
crln-8145	8	9	(	(	PUNCT
crln-8145	8	10	in	in	ADP
crln-8145	8	11	partnership	partnership	NOUN
crln-8145	8	12	with	with	ADP
crln-8145	8	13	the	the	DET
crln-8145	8	14	i	i	PROPN
crln-8145	8	15	/	/	SYM
crln-8145	8	16	op	op	NOUN
crln-8145	8	17	program	program	NOUN
crln-8145	8	18	)	)	PUNCT
crln-8145	8	19	tested	test	VERB
crln-8145	8	20	the	the	DET
crln-8145	8	21	generalizability	generalizability	NOUN
crln-8145	8	22	of	of	ADP
crln-8145	8	23	the	the	DET
crln-8145	8	24	ocda	ocda	ADJ
crln-8145	8	25	protocol	protocol	NOUN
crln-8145	8	26	across	across	ADP
crln-8145	8	27	multiple	multiple	ADJ
crln-8145	8	28	library	library	NOUN
crln-8145	8	29	organizations	organization	NOUN
crln-8145	8	30	.	.	PUNCT
crln-8145	9	1	dur­	dur­	ADJ
crln-8145	9	2	ing	ing	ADJ
crln-8145	9	3	phase	phase	NOUN
crln-8145	9	4	i	i	PRON
crln-8145	9	5	,	,	PUNCT
crln-8145	9	6	five	five	NUM
crln-8145	9	7	arl	arl	PROPN
crln-8145	9	8	institutions	institution	NOUN
crln-8145	9	9	tested	test	VERB
crln-8145	9	10	a	a	DET
crln-8145	9	11	modified	modify	VERB
crln-8145	9	12	ocda	ocda	ADJ
crln-8145	9	13	survey	survey	NOUN
crln-8145	9	14	and	and	CCONJ
crln-8145	9	15	validated	validate	VERB
crln-8145	9	16	the	the	DET
crln-8145	9	17	hy­	hy­	NOUN
crln-8145	9	18	pothesis	pothesis	NOUN
crln-8145	9	19	that	that	SCONJ
crln-8145	9	20	a	a	DET
crln-8145	9	21	healthy	healthy	ADJ
crln-8145	9	22	organization	organization	NOUN
crln-8145	9	23	provides	provide	VERB
crln-8145	9	24	better	well	ADJ
crln-8145	9	25	customer	customer	NOUN
crln-8145	9	26	service	service	NOUN
crln-8145	9	27	.	.	PUNCT
crln-8145	10	1	in	in	ADP
crln-8145	10	2	2008	2008	NUM
crln-8145	10	3	,	,	PUNCT
crln-8145	10	4	during	during	ADP
crln-8145	10	5	phase	phase	NOUN
crln-8145	10	6	ii	ii	PROPN
crln-8145	10	7	,	,	PUNCT
crln-8145	10	8	ten	ten	NUM
crln-8145	10	9	arl	arl	PROPN
crln-8145	10	10	and	and	CCONJ
crln-8145	10	11	non­arl	non­arl	PROPN
crln-8145	10	12	institutions	institution	NOUN
crln-8145	10	13	expanded	expand	VERB
crln-8145	10	14	the	the	DET
crln-8145	10	15	pilot	pilot	NOUN
crln-8145	10	16	,	,	PUNCT
crln-8145	10	17	further	far	ADV
crln-8145	10	18	refining	refine	VERB
crln-8145	10	19	the	the	DET
crln-8145	10	20	pro­	pro­	NOUN
crln-8145	10	21	tocol	tocol	NOUN
crln-8145	10	22	.	.	PUNCT
crln-8145	11	1	in	in	ADP
crln-8145	11	2	2009	2009	NUM
crln-8145	11	3	the	the	DET
crln-8145	11	4	protocol	protocol	NOUN
crln-8145	11	5	was	be	AUX
crln-8145	11	6	transferred	transfer	VERB
crln-8145	11	7	to	to	ADP
crln-8145	11	8	arl	arl	PROPN
crln-8145	11	9	in	in	ADP
crln-8145	11	10	partnership	partnership	NOUN
crln-8145	11	11	with	with	ADP
crln-8145	11	12	the	the	DET
crln-8145	11	13	i	i	PROPN
crln-8145	11	14	/	/	SYM
crln-8145	11	15	op	op	NOUN
crln-8145	11	16	program	program	NOUN
crln-8145	11	17	,	,	PUNCT
crln-8145	11	18	known	know	VERB
crln-8145	11	19	as	as	ADP
crln-8145	11	20	climatequal	climatequal	ADJ
crln-8145	11	21	:	:	PUNCT
crln-8145	11	22	ocda	ocda	ADJ
crln-8145	11	23	.	.	PUNCT
crln-8145	12	1	the	the	DET
crln-8145	12	2	national	national	ADJ
crln-8145	12	3	project	project	NOUN
crln-8145	12	4	building	build	VERB
crln-8145	12	5	a	a	DET
crln-8145	12	6	healthy	healthy	ADJ
crln-8145	12	7	organization	organization	NOUN
crln-8145	12	8	theory	theory	NOUN
crln-8145	12	9	the	the	DET
crln-8145	12	10	framework	framework	NOUN
crln-8145	12	11	for	for	ADP
crln-8145	12	12	the	the	DET
crln-8145	12	13	development	development	NOUN
crln-8145	12	14	of	of	ADP
crln-8145	12	15	the	the	DET
crln-8145	12	16	climatequal­ocda	climatequal­ocda	ADJ
crln-8145	12	17	is	be	AUX
crln-8145	12	18	found	find	VERB
crln-8145	12	19	in	in	ADP
crln-8145	12	20	the	the	DET
crln-8145	12	21	orga­	orga­	PROPN
crln-8145	12	22	nizational	nizational	ADJ
crln-8145	12	23	climate	climate	NOUN
crln-8145	12	24	research	research	NOUN
crln-8145	12	25	literature	literature	NOUN
crln-8145	12	26	.	.	PUNCT
crln-8145	13	1	three	three	NUM
crln-8145	13	2	concepts	concept	NOUN
crln-8145	13	3	intersect	intersect	ADJ
crln-8145	13	4	to	to	PART
crln-8145	13	5	create	create	VERB
crln-8145	13	6	the	the	DET
crln-8145	13	7	climate	climate	NOUN
crln-8145	13	8	of	of	ADP
crln-8145	13	9	an	an	DET
crln-8145	13	10	organization	organization	NOUN
crln-8145	13	11	:	:	PUNCT
crln-8145	13	12	climate	climate	NOUN
crln-8145	13	13	,	,	PUNCT
crln-8145	13	14	culture	culture	NOUN
crln-8145	13	15	,	,	PUNCT
crln-8145	13	16	and	and	CCONJ
crln-8145	13	17	diversity	diversity	NOUN
crln-8145	13	18	.	.	PUNCT
crln-8145	14	1	understanding	understand	VERB
crln-8145	14	2	these	these	DET
crln-8145	14	3	three	three	NUM
crln-8145	14	4	concepts	concept	NOUN
crln-8145	14	5	and	and	CCONJ
crln-8145	14	6	how	how	SCONJ
crln-8145	14	7	one	one	NUM
crln-8145	14	8	impacts	impact	VERB
crln-8145	14	9	another	another	PRON
crln-8145	14	10	is	be	AUX
crln-8145	14	11	critical	critical	ADJ
crln-8145	14	12	for	for	ADP
crln-8145	14	13	creat­	creat­	NUM
crln-8145	14	14	ing	e	VERB
crln-8145	14	15	an	an	DET
crln-8145	14	16	agile	agile	ADJ
crln-8145	14	17	organization	organization	NOUN
crln-8145	14	18	poised	poise	VERB
crln-8145	14	19	to	to	PART
crln-8145	14	20	survive	survive	VERB
crln-8145	14	21	in	in	ADP
crln-8145	14	22	a	a	DET
crln-8145	14	23	rapidly	rapidly	ADV
crln-8145	14	24	changing	change	VERB
crln-8145	14	25	environment	environment	NOUN
crln-8145	14	26	.	.	PUNCT
crln-8145	15	1	the	the	DET
crln-8145	15	2	work	work	NOUN
crln-8145	15	3	to	to	ADP
crln-8145	15	4	date	date	NOUN
crln-8145	15	5	on	on	ADP
crln-8145	15	6	this	this	DET
crln-8145	15	7	national	national	ADJ
crln-8145	15	8	project	project	NOUN
crln-8145	15	9	indicates	indicate	VERB
crln-8145	15	10	that	that	SCONJ
crln-8145	15	11	the	the	DET
crln-8145	15	12	combination	combination	NOUN
crln-8145	15	13	of	of	ADP
crln-8145	15	14	workforce	workforce	NOUN
crln-8145	15	15	diversity	diversity	NOUN
crln-8145	15	16	,	,	PUNCT
crln-8145	15	17	organizational	organizational	ADJ
crln-8145	15	18	climate	climate	NOUN
crln-8145	15	19	,	,	PUNCT
crln-8145	15	20	and	and	CCONJ
crln-8145	15	21	organi­	organi­	PROPN
crln-8145	15	22	zational	zational	ADJ
crln-8145	15	23	culture	culture	NOUN
crln-8145	15	24	can	can	AUX
crln-8145	15	25	lead	lead	VERB
crln-8145	15	26	to	to	ADP
crln-8145	15	27	a	a	DET
crln-8145	15	28	“	"	PUNCT
crln-8145	15	29	healthy	healthy	ADJ
crln-8145	15	30	orga­	orga­	NOUN
crln-8145	15	31	nization	nization	NOUN
crln-8145	15	32	”	"	PUNCT
crln-8145	15	33	with	with	ADP
crln-8145	15	34	the	the	DET
crln-8145	15	35	following	follow	VERB
crln-8145	15	36	elements	element	NOUN
crln-8145	15	37	:	:	PUNCT
crln-8145	15	38	•	•	NOUN
crln-8145	15	39	organizational	organizational	ADJ
crln-8145	15	40	climate—“describes	climate—“describe	NOUN
crln-8145	15	41	how	how	SCONJ
crln-8145	15	42	things	thing	NOUN
crln-8145	15	43	are	be	AUX
crln-8145	15	44	done	do	VERB
crln-8145	15	45	in	in	ADP
crln-8145	15	46	an	an	DET
crln-8145	15	47	organization	organization	NOUN
crln-8145	15	48	.	.	PUNCT
crln-8145	16	1	it	it	PRON
crln-8145	16	2	is	be	AUX
crln-8145	16	3	the	the	DET
crln-8145	16	4	employees	employee	NOUN
crln-8145	16	5	’	’	PART
crln-8145	16	6	shared	share	VERB
crln-8145	16	7	perceptions	perception	NOUN
crln-8145	16	8	of	of	ADP
crln-8145	16	9	the	the	DET
crln-8145	16	10	themes	theme	NOUN
crln-8145	16	11	,	,	PUNCT
crln-8145	16	12	goals	goal	NOUN
crln-8145	16	13	,	,	PUNCT
crln-8145	16	14	or	or	CCONJ
crln-8145	16	15	imperatives	imperative	NOUN
crln-8145	16	16	that	that	PRON
crln-8145	16	17	describe	describe	VERB
crln-8145	16	18	their	their	PRON
crln-8145	16	19	work­	work­	NOUN
crln-8145	16	20	place	place	NOUN
crln-8145	16	21	.	.	PUNCT
crln-8145	16	22	”1	”1	VERB
crln-8145	17	1	this	this	DET
crln-8145	17	2	understanding	understanding	NOUN
crln-8145	17	3	generally	generally	ADV
crln-8145	17	4	comes	come	VERB
crln-8145	17	5	from	from	ADP
crln-8145	17	6	the	the	DET
crln-8145	17	7	policies	policy	NOUN
crln-8145	17	8	,	,	PUNCT
crln-8145	17	9	practices	practice	NOUN
crln-8145	17	10	,	,	PUNCT
crln-8145	17	11	and	and	CCONJ
crln-8145	17	12	procedures	procedure	NOUN
crln-8145	17	13	that	that	PRON
crln-8145	17	14	an	an	DET
crln-8145	17	15	organization	organization	NOUN
crln-8145	17	16	has	have	VERB
crln-8145	17	17	in	in	ADP
crln-8145	17	18	place	place	NOUN
crln-8145	17	19	.	.	PUNCT
crln-8145	18	1	•	•	NUM
crln-8145	18	2	organizational	organizational	ADJ
crln-8145	18	3	culture—“refers	culture—“refer	NOUN
crln-8145	18	4	to	to	ADP
crln-8145	18	5	why	why	SCONJ
crln-8145	18	6	things	thing	NOUN
crln-8145	18	7	are	be	AUX
crln-8145	18	8	done	do	VERB
crln-8145	18	9	.	.	PUNCT
crln-8145	19	1	it	it	PRON
crln-8145	19	2	is	be	AUX
crln-8145	19	3	the	the	DET
crln-8145	19	4	shared	share	VERB
crln-8145	19	5	mean­	mean­	NOUN
crln-8145	19	6	martha	martha	PROPN
crln-8145	19	7	kyrillidou	kyrillidou	PROPN
crln-8145	19	8	is	be	AUX
crln-8145	19	9	director	director	NOUN
crln-8145	19	10	of	of	ADP
crln-8145	19	11	statistics	statistic	NOUN
crln-8145	19	12	and	and	CCONJ
crln-8145	19	13	service	service	NOUN
crln-8145	19	14	quality	quality	NOUN
crln-8145	19	15	programs	program	NOUN
crln-8145	19	16	at	at	ADP
crln-8145	19	17	the	the	DET
crln-8145	19	18	association	association	NOUN
crln-8145	19	19	of	of	ADP
crln-8145	19	20	research	research	NOUN
crln-8145	19	21	libraries	library	NOUN
crln-8145	19	22	,	,	PUNCT
crln-8145	19	23	e	e	NOUN
crln-8145	19	24	-	-	NOUN
crln-8145	19	25	mail	mail	NOUN
crln-8145	19	26	:	:	PUNCT
crln-8145	19	27	martha@arl.org	martha@arl.org	ADJ
crln-8145	19	28	,	,	PUNCT
crln-8145	19	29	and	and	CCONJ
crln-8145	19	30	m.	m.	NOUN
crln-8145	19	31	sue	sue	PROPN
crln-8145	19	32	baughman	baughman	NOUN
crln-8145	19	33	is	be	AUX
crln-8145	19	34	assistant	assistant	ADJ
crln-8145	19	35	dean	dean	NOUN
crln-8145	19	36	for	for	ADP
crln-8145	19	37	organizational	organizational	ADJ
crln-8145	19	38	development	development	NOUN
crln-8145	19	39	at	at	ADP
crln-8145	19	40	the	the	DET
crln-8145	19	41	universit	universit	NOUN
crln-8145	19	42	y	y	PROPN
crln-8145	19	43	of	of	ADP
crln-8145	19	44	mar	mar	PROPN
crln-8145	19	45	yland	yland	PROPN
crln-8145	19	46	libraries	library	NOUN
crln-8145	19	47	,	,	PUNCT
crln-8145	19	48	e	e	NOUN
crln-8145	19	49	-mail	-mail	NOUN
crln-8145	19	50	:	:	PUNCT
crln-8145	19	51	mbaughma@umd.edu	mbaughma@umd.edu	PROPN
crln-8145	20	1	©	©	PROPN
crln-8145	20	2	2009	2009	NUM
crln-8145	20	3	martha	martha	PROPN
crln-8145	20	4	kyrillidou	kyrillidou	PROPN
crln-8145	20	5	and	and	CCONJ
crln-8145	20	6	m.	m.	NOUN
crln-8145	20	7	sue	sue	PROPN
crln-8145	20	8	baughman	baughman	PROPN
crln-8145	20	9	154c&rl	154c&rl	NUM
crln-8145	20	10	news	news	NOUN
crln-8145	20	11	march	march	PROPN
crln-8145	20	12	2009	2009	NUM
crln-8145	20	13	mailto:mbaughma@umd.edu	mailto:mbaughma@umd.edu	PROPN
crln-8145	20	14	mailto:martha@arl.org	mailto:martha@arl.org	PROPN
crln-8145	20	15	ing	ing	NOUN
crln-8145	20	16	that	that	PRON
crln-8145	20	17	employees	employee	NOUN
crln-8145	20	18	use	use	VERB
crln-8145	20	19	to	to	PART
crln-8145	20	20	make	make	VERB
crln-8145	20	21	sense	sense	NOUN
crln-8145	20	22	of	of	ADP
crln-8145	20	23	what	what	PRON
crln-8145	20	24	happens	happen	VERB
crln-8145	20	25	in	in	ADP
crln-8145	20	26	an	an	DET
crln-8145	20	27	organization	organization	NOUN
crln-8145	20	28	.	.	PUNCT
crln-8145	21	1	employ­	employ­	PRON
crln-8145	21	2	ees	ees	PROPN
crln-8145	21	3	may	may	AUX
crln-8145	21	4	refer	refer	VERB
crln-8145	21	5	to	to	ADP
crln-8145	21	6	organizational	organizational	ADJ
crln-8145	21	7	values	value	NOUN
crln-8145	21	8	to	to	PART
crln-8145	21	9	explain	explain	VERB
crln-8145	21	10	why	why	SCONJ
crln-8145	21	11	certain	certain	ADJ
crln-8145	21	12	policies	policy	NOUN
crln-8145	21	13	or	or	CCONJ
crln-8145	21	14	procedures	procedure	NOUN
crln-8145	21	15	are	be	AUX
crln-8145	21	16	implemented	implement	VERB
crln-8145	21	17	.	.	PUNCT
crln-8145	21	18	”2	”2	PUNCT
crln-8145	22	1	•	•	NUM
crln-8145	22	2	workforce	workforce	NOUN
crln-8145	22	3	diversity	diversity	NOUN
crln-8145	22	4	—	—	PUNCT
crln-8145	22	5	as	as	SCONJ
crln-8145	22	6	the	the	DET
crln-8145	22	7	ethnic	ethnic	ADJ
crln-8145	22	8	diversity	diversity	NOUN
crln-8145	22	9	of	of	ADP
crln-8145	22	10	the	the	DET
crln-8145	22	11	workforce	workforce	NOUN
crln-8145	22	12	continues	continue	VERB
crln-8145	22	13	to	to	ADP
crln-8145	22	14	in­	in­	NOUN
crln-8145	22	15	crease	crease	NOUN
crln-8145	22	16	,	,	PUNCT
crln-8145	22	17	this	this	PRON
crln-8145	22	18	provides	provide	VERB
crln-8145	22	19	organizations	organization	NOUN
crln-8145	22	20	the	the	DET
crln-8145	22	21	“	"	PUNCT
crln-8145	22	22	op­	op­	ADJ
crln-8145	22	23	portunity	portunity	NOUN
crln-8145	22	24	to	to	PART
crln-8145	22	25	hire	hire	VERB
crln-8145	22	26	employees	employee	NOUN
crln-8145	22	27	with	with	ADP
crln-8145	22	28	a	a	DET
crln-8145	22	29	diverse	diverse	ADJ
crln-8145	22	30	set	set	NOUN
crln-8145	22	31	of	of	ADP
crln-8145	22	32	competencies	competency	NOUN
crln-8145	22	33	,	,	PUNCT
crln-8145	22	34	perspectives	perspective	NOUN
crln-8145	22	35	,	,	PUNCT
crln-8145	22	36	and	and	CCONJ
crln-8145	22	37	prob­	prob­	NUM
crln-8145	22	38	lem­solving	lem­solve	VERB
crln-8145	22	39	skills	skill	NOUN
crln-8145	22	40	.	.	PUNCT
crln-8145	22	41	”	"	PUNCT
crln-8145	23	1	as	as	ADP
crln-8145	23	2	such	such	ADJ
crln-8145	23	3	,	,	PUNCT
crln-8145	23	4	this	this	DET
crln-8145	23	5	increased	increase	VERB
crln-8145	23	6	diversity	diversity	NOUN
crln-8145	23	7	enhances	enhance	VERB
crln-8145	23	8	an	an	DET
crln-8145	23	9	organization	organization	NOUN
crln-8145	23	10	’s	’s	PART
crln-8145	23	11	ability	ability	NOUN
crln-8145	23	12	to	to	PART
crln-8145	23	13	be	be	AUX
crln-8145	23	14	“	"	PUNCT
crln-8145	23	15	more	more	ADV
crln-8145	23	16	responsive	responsive	ADJ
crln-8145	23	17	to	to	ADP
crln-8145	23	18	a	a	DET
crln-8145	23	19	dynamic	dynamic	ADJ
crln-8145	23	20	and	and	CCONJ
crln-8145	23	21	ever	ever	ADV
crln-8145	23	22	changing	change	VERB
crln-8145	23	23	environment	environment	NOUN
crln-8145	23	24	.	.	PUNCT
crln-8145	23	25	”3	”3	PUNCT
crln-8145	24	1	paul	paul	PROPN
crln-8145	24	2	j.	j.	PROPN
crln-8145	24	3	hanges	hanges	PROPN
crln-8145	24	4	goes	go	VERB
crln-8145	24	5	on	on	ADP
crln-8145	24	6	to	to	ADP
crln-8145	24	7	defi	defi	PROPN
crln-8145	24	8	ne	ne	PROPN
crln-8145	24	9	the	the	DET
crln-8145	24	10	healthy	healthy	ADJ
crln-8145	24	11	organization	organization	NOUN
crln-8145	24	12	as	as	ADP
crln-8145	24	13	“	"	PUNCT
crln-8145	24	14	an	an	DET
crln-8145	24	15	organization	organization	NOUN
crln-8145	24	16	in	in	ADP
crln-8145	24	17	which	which	PRON
crln-8145	24	18	employees	employee	NOUN
crln-8145	24	19	feel	feel	VERB
crln-8145	24	20	empowered	empower	VERB
crln-8145	24	21	.	.	PUNCT
crln-8145	25	1	it	it	PRON
crln-8145	25	2	is	be	AUX
crln-8145	25	3	one	one	NUM
crln-8145	25	4	in	in	ADP
crln-8145	25	5	which	which	PRON
crln-8145	25	6	employees	employee	NOUN
crln-8145	25	7	believe	believe	VERB
crln-8145	25	8	that	that	SCONJ
crln-8145	25	9	man­	man­	NOUN
crln-8145	25	10	agement	agement	PROPN
crln-8145	25	11	values	value	VERB
crln-8145	25	12	them	they	PRON
crln-8145	25	13	and	and	CCONJ
crln-8145	25	14	treats	treat	VERB
crln-8145	25	15	them	they	PRON
crln-8145	25	16	fairly	fairly	ADV
crln-8145	25	17	.	.	PUNCT
crln-8145	26	1	it	it	PRON
crln-8145	26	2	is	be	AUX
crln-8145	26	3	an	an	DET
crln-8145	26	4	organization	organization	NOUN
crln-8145	26	5	in	in	ADP
crln-8145	26	6	which	which	PRON
crln-8145	26	7	the	the	DET
crln-8145	26	8	policies	policy	NOUN
crln-8145	26	9	,	,	PUNCT
crln-8145	26	10	practices	practice	NOUN
crln-8145	26	11	,	,	PUNCT
crln-8145	26	12	and	and	CCONJ
crln-8145	26	13	procedures	procedure	NOUN
crln-8145	26	14	are	be	AUX
crln-8145	26	15	administered	administer	VERB
crln-8145	26	16	consistently	consistently	ADV
crln-8145	26	17	and	and	CCONJ
crln-8145	26	18	these	these	DET
crln-8145	26	19	practices	practice	NOUN
crln-8145	26	20	work	work	VERB
crln-8145	26	21	in	in	ADP
crln-8145	26	22	concert	concert	NOUN
crln-8145	26	23	to	to	PART
crln-8145	26	24	facilitate	facilitate	VERB
crln-8145	26	25	the	the	DET
crln-8145	26	26	attainment	attainment	NOUN
crln-8145	26	27	of	of	ADP
crln-8145	26	28	one	one	NUM
crln-8145	26	29	or	or	CCONJ
crln-8145	26	30	more	more	ADJ
crln-8145	26	31	organizational	organizational	ADJ
crln-8145	26	32	goals	goal	NOUN
crln-8145	26	33	(	(	PUNCT
crln-8145	26	34	e.g.	e.g.	ADV
crln-8145	26	35	,	,	PUNCT
crln-8145	26	36	productivity	productivity	NOUN
crln-8145	26	37	,	,	PUNCT
crln-8145	26	38	effi	effi	PROPN
crln-8145	26	39	ciency	ciency	NOUN
crln-8145	26	40	,	,	PUNCT
crln-8145	26	41	safety	safety	NOUN
crln-8145	26	42	)	)	PUNCT
crln-8145	26	43	.	.	PUNCT
crln-8145	27	1	finally	finally	ADV
crln-8145	27	2	,	,	PUNCT
crln-8145	27	3	it	it	PRON
crln-8145	27	4	is	be	AUX
crln-8145	27	5	an	an	DET
crln-8145	27	6	organization	organization	NOUN
crln-8145	27	7	in	in	ADP
crln-8145	27	8	which	which	PRON
crln-8145	27	9	the	the	DET
crln-8145	27	10	connection	connection	NOUN
crln-8145	27	11	with	with	ADP
crln-8145	27	12	its	its	PRON
crln-8145	27	13	environment	environment	NOUN
crln-8145	27	14	is	be	AUX
crln-8145	27	15	not	not	PART
crln-8145	27	16	forgotten	forget	VERB
crln-8145	27	17	.	.	PUNCT
crln-8145	27	18	”4	”4	PUNCT
crln-8145	28	1	they	they	PRON
crln-8145	28	2	further	far	ADV
crln-8145	28	3	state	state	VERB
crln-8145	28	4	that	that	SCONJ
crln-8145	28	5	the	the	DET
crln-8145	28	6	“	"	PUNCT
crln-8145	28	7	healthy	healthy	ADJ
crln-8145	28	8	organization	organization	NOUN
crln-8145	28	9	sends	send	VERB
crln-8145	28	10	two	two	NUM
crln-8145	28	11	kinds	kind	NOUN
crln-8145	28	12	of	of	ADP
crln-8145	28	13	complimentary	complimentary	ADJ
crln-8145	28	14	messages	message	NOUN
crln-8145	28	15	to	to	ADP
crln-8145	28	16	their	their	PRON
crln-8145	28	17	em­	em­	NOUN
crln-8145	28	18	ployees	ployee	NOUN
crln-8145	28	19	(	(	PUNCT
crln-8145	28	20	i.e.	i.e.	X
crln-8145	28	21	,	,	PUNCT
crln-8145	28	22	concern	concern	NOUN
crln-8145	28	23	for	for	ADP
crln-8145	28	24	employees	employee	NOUN
crln-8145	28	25	and	and	CCONJ
crln-8145	28	26	concern	concern	NOUN
crln-8145	28	27	for	for	ADP
crln-8145	28	28	customers	customer	NOUN
crln-8145	28	29	)	)	PUNCT
crln-8145	28	30	.	.	PUNCT
crln-8145	29	1	the	the	DET
crln-8145	29	2	‘	'	PUNCT
crln-8145	29	3	concern	concern	NOUN
crln-8145	29	4	for	for	ADP
crln-8145	29	5	employees	employee	NOUN
crln-8145	29	6	’	'	PUNCT
crln-8145	29	7	message	message	NOUN
crln-8145	29	8	is	be	AUX
crln-8145	29	9	sent	send	VERB
crln-8145	29	10	when	when	SCONJ
crln-8145	29	11	organi­	organi­	PROPN
crln-8145	29	12	zational	zational	ADJ
crln-8145	29	13	practices	practice	NOUN
crln-8145	29	14	,	,	PUNCT
crln-8145	29	15	policies	policy	NOUN
crln-8145	29	16	,	,	PUNCT
crln-8145	29	17	and	and	CCONJ
crln-8145	29	18	procedures	procedure	NOUN
crln-8145	29	19	strongly	strongly	ADV
crln-8145	29	20	indicate	indicate	VERB
crln-8145	29	21	that	that	SCONJ
crln-8145	29	22	things	thing	NOUN
crln-8145	29	23	like	like	ADP
crln-8145	29	24	teamwork	teamwork	NOUN
crln-8145	29	25	,	,	PUNCT
crln-8145	29	26	diversity	diversity	NOUN
crln-8145	29	27	,	,	PUNCT
crln-8145	29	28	and	and	CCONJ
crln-8145	29	29	justice	justice	NOUN
crln-8145	29	30	are	be	AUX
crln-8145	29	31	valued	value	VERB
crln-8145	29	32	.	.	PUNCT
crln-8145	30	1	the	the	DET
crln-8145	30	2	‘	'	PUNCT
crln-8145	30	3	con­	con­	NOUN
crln-8145	30	4	cern	cern	NOUN
crln-8145	30	5	for	for	ADP
crln-8145	30	6	customers	customer	NOUN
crln-8145	30	7	’	'	PUNCT
crln-8145	30	8	message	message	NOUN
crln-8145	30	9	is	be	AUX
crln-8145	30	10	created	create	VERB
crln-8145	30	11	when	when	SCONJ
crln-8145	30	12	the	the	DET
crln-8145	30	13	organizational	organizational	ADJ
crln-8145	30	14	practices	practice	NOUN
crln-8145	30	15	,	,	PUNCT
crln-8145	30	16	policies	policy	NOUN
crln-8145	30	17	,	,	PUNCT
crln-8145	30	18	and	and	CCONJ
crln-8145	30	19	procedures	procedure	NOUN
crln-8145	30	20	strongly	strongly	ADV
crln-8145	30	21	indicate	indicate	VERB
crln-8145	30	22	that	that	SCONJ
crln-8145	30	23	cus­	cus­	NOUN
crln-8145	30	24	tomers	tomer	NOUN
crln-8145	30	25	are	be	AUX
crln-8145	30	26	valued	value	VERB
crln-8145	30	27	and	and	CCONJ
crln-8145	30	28	meeting	meet	VERB
crln-8145	30	29	their	their	PRON
crln-8145	30	30	needs	need	NOUN
crln-8145	30	31	is	be	AUX
crln-8145	30	32	essential	essential	ADJ
crln-8145	30	33	.	.	PUNCT
crln-8145	31	1	when	when	SCONJ
crln-8145	31	2	both	both	PRON
crln-8145	31	3	of	of	ADP
crln-8145	31	4	these	these	DET
crln-8145	31	5	messages	message	NOUN
crln-8145	31	6	are	be	AUX
crln-8145	31	7	communicated	communicate	VERB
crln-8145	31	8	,	,	PUNCT
crln-8145	31	9	forces	force	NOUN
crln-8145	31	10	pushing	push	VERB
crln-8145	31	11	toward	toward	ADP
crln-8145	31	12	overly	overly	ADV
crln-8145	31	13	restrictive	restrictive	ADJ
crln-8145	31	14	workforce	workforce	NOUN
crln-8145	31	15	homogeneity	homogeneity	NOUN
crln-8145	31	16	are	be	AUX
crln-8145	31	17	mitigated	mitigate	VERB
crln-8145	31	18	.	.	PUNCT
crln-8145	32	1	”5	”5	ADJ
crln-8145	32	2	the	the	DET
crln-8145	32	3	climatequal­ocda	climatequal­ocda	ADJ
crln-8145	32	4	national	national	PROPN
crln-8145	32	5	proj­	proj­	PROPN
crln-8145	32	6	ect	ect	X
crln-8145	32	7	is	be	AUX
crln-8145	32	8	researching	research	VERB
crln-8145	32	9	the	the	DET
crln-8145	32	10	“	"	PUNCT
crln-8145	32	11	role	role	NOUN
crln-8145	32	12	that	that	PRON
crln-8145	32	13	organiza­	organiza­	CCONJ
crln-8145	32	14	tional	tional	ADJ
crln-8145	32	15	climate	climate	NOUN
crln-8145	32	16	and	and	CCONJ
crln-8145	32	17	organizational	organizational	ADJ
crln-8145	32	18	culture	culture	NOUN
crln-8145	32	19	play	play	VERB
crln-8145	32	20	in	in	ADP
crln-8145	32	21	effectively	effectively	ADV
crln-8145	32	22	managing	manage	VERB
crln-8145	32	23	workforce	workforce	NOUN
crln-8145	32	24	diversity”6	diversity”6	NOUN
crln-8145	32	25	to	to	PART
crln-8145	32	26	create	create	VERB
crln-8145	32	27	a	a	DET
crln-8145	32	28	healthy	healthy	ADJ
crln-8145	32	29	organization	organization	NOUN
crln-8145	32	30	.	.	PUNCT
crln-8145	33	1	climatequal­ocda	climatequal­ocda	ADJ
crln-8145	33	2	instrument	instrument	VERB
crln-8145	33	3	the	the	DET
crln-8145	33	4	climatequal­ocda	climatequal­ocda	ADJ
crln-8145	33	5	is	be	AUX
crln-8145	33	6	an	an	DET
crln-8145	33	7	instrument	instrument	NOUN
crln-8145	33	8	that	that	PRON
crln-8145	33	9	draws	draw	VERB
crln-8145	33	10	on	on	ADP
crln-8145	33	11	staff	staff	NOUN
crln-8145	33	12	perceptions	perception	NOUN
crln-8145	33	13	of	of	ADP
crln-8145	33	14	the	the	DET
crln-8145	33	15	themes	theme	NOUN
crln-8145	33	16	and	and	CCONJ
crln-8145	33	17	goals	goal	NOUN
crln-8145	33	18	that	that	PRON
crln-8145	33	19	describe	describe	VERB
crln-8145	33	20	their	their	PRON
crln-8145	33	21	place	place	NOUN
crln-8145	33	22	of	of	ADP
crln-8145	33	23	work	work	NOUN
crln-8145	33	24	in	in	ADP
crln-8145	33	25	a	a	DET
crln-8145	33	26	very	very	ADV
crln-8145	33	27	broad	broad	ADJ
crln-8145	33	28	and	and	CCONJ
crln-8145	33	29	deep	deep	ADJ
crln-8145	33	30	way	way	NOUN
crln-8145	33	31	.	.	PUNCT
crln-8145	34	1	as	as	ADP
crln-8145	34	2	a	a	DET
crln-8145	34	3	data	data	NOUN
crln-8145	34	4	gathering	gather	VERB
crln-8145	34	5	tool	tool	NOUN
crln-8145	34	6	,	,	PUNCT
crln-8145	34	7	it	it	PRON
crln-8145	34	8	assesses	assess	VERB
crln-8145	34	9	whether	whether	SCONJ
crln-8145	34	10	the	the	DET
crln-8145	34	11	poli­	poli­	NOUN
crln-8145	34	12	cies	cie	NOUN
crln-8145	34	13	,	,	PUNCT
crln-8145	34	14	procedures	procedure	NOUN
crln-8145	34	15	,	,	PUNCT
crln-8145	34	16	and	and	CCONJ
crln-8145	34	17	practices	practice	NOUN
crln-8145	34	18	of	of	ADP
crln-8145	34	19	the	the	DET
crln-8145	34	20	library	library	NOUN
crln-8145	34	21	are	be	AUX
crln-8145	34	22	effectively	effectively	ADV
crln-8145	34	23	supporting	support	VERB
crln-8145	34	24	its	its	PRON
crln-8145	34	25	mission	mission	NOUN
crln-8145	34	26	.	.	PUNCT
crln-8145	35	1	it	it	PRON
crln-8145	35	2	also	also	ADV
crln-8145	35	3	examines	examine	VERB
crln-8145	35	4	aspects	aspect	NOUN
crln-8145	35	5	of	of	ADP
crln-8145	35	6	the	the	DET
crln-8145	35	7	library	library	NOUN
crln-8145	35	8	’s	’s	PART
crln-8145	35	9	climate	climate	NOUN
crln-8145	35	10	,	,	PUNCT
crln-8145	35	11	e.g.	e.g.	ADV
crln-8145	35	12	,	,	PUNCT
crln-8145	35	13	fairness	fairness	NOUN
crln-8145	35	14	,	,	PUNCT
crln-8145	35	15	diversity	diversity	NOUN
crln-8145	35	16	,	,	PUNCT
crln-8145	35	17	and	and	CCONJ
crln-8145	35	18	teamwork	teamwork	NOUN
crln-8145	35	19	as	as	SCONJ
crln-8145	35	20	they	they	PRON
crln-8145	35	21	relate	relate	VERB
crln-8145	35	22	to	to	ADP
crln-8145	35	23	customer	customer	NOUN
crln-8145	35	24	service	service	NOUN
crln-8145	35	25	.	.	PUNCT
crln-8145	36	1	lastly	lastly	ADV
crln-8145	36	2	,	,	PUNCT
crln-8145	36	3	this	this	DET
crln-8145	36	4	tool	tool	NOUN
crln-8145	36	5	examines	examine	VERB
crln-8145	36	6	employees	employee	NOUN
crln-8145	36	7	’	’	PART
crln-8145	36	8	perceptions	perception	NOUN
crln-8145	36	9	of	of	ADP
crln-8145	36	10	what	what	PRON
crln-8145	36	11	behaviors	behavior	NOUN
crln-8145	36	12	are	be	AUX
crln-8145	36	13	rewarded	reward	VERB
crln-8145	36	14	,	,	PUNCT
crln-8145	36	15	supported	support	VERB
crln-8145	36	16	,	,	PUNCT
crln-8145	36	17	and	and	CCONJ
crln-8145	36	18	expected	expect	VERB
crln-8145	36	19	in	in	ADP
crln-8145	36	20	the	the	DET
crln-8145	36	21	organization	organization	NOUN
crln-8145	36	22	.	.	PUNCT
crln-8145	37	1	for	for	ADP
crln-8145	37	2	a	a	DET
crln-8145	37	3	complete	complete	ADJ
crln-8145	37	4	list	list	NOUN
crln-8145	37	5	of	of	ADP
crln-8145	37	6	the	the	DET
crln-8145	37	7	concepts	concept	NOUN
crln-8145	37	8	,	,	PUNCT
crln-8145	37	9	go	go	VERB
crln-8145	37	10	to	to	ADP
crln-8145	37	11	the	the	DET
crln-8145	37	12	climatequal­	climatequal­	NOUN
crln-8145	37	13	ocda	ocda	ADJ
crln-8145	37	14	web	web	NOUN
crln-8145	37	15	site.7	site.7	NOUN
crln-8145	37	16	project	project	NOUN
crln-8145	37	17	goals	goal	NOUN
crln-8145	37	18	and	and	CCONJ
crln-8145	37	19	phases	phase	VERB
crln-8145	37	20	the	the	DET
crln-8145	37	21	goals	goal	NOUN
crln-8145	37	22	of	of	ADP
crln-8145	37	23	the	the	DET
crln-8145	37	24	project	project	NOUN
crln-8145	37	25	are	be	AUX
crln-8145	37	26	to	to	PART
crln-8145	37	27	:	:	PUNCT
crln-8145	37	28	•	•	ADP
crln-8145	37	29	develop	develop	VERB
crln-8145	37	30	a	a	DET
crln-8145	37	31	tool	tool	NOUN
crln-8145	37	32	that	that	PRON
crln-8145	37	33	assesses	assess	VERB
crln-8145	37	34	the	the	DET
crln-8145	37	35	“	"	PUNCT
crln-8145	37	36	health	health	NOUN
crln-8145	37	37	”	"	PUNCT
crln-8145	37	38	of	of	ADP
crln-8145	37	39	the	the	DET
crln-8145	37	40	library	library	NOUN
crln-8145	37	41	;	;	PUNCT
crln-8145	37	42	•	•	ADP
crln-8145	37	43	develop	develop	VERB
crln-8145	37	44	a	a	DET
crln-8145	37	45	large	large	ADJ
crln-8145	37	46	database	database	NOUN
crln-8145	37	47	of	of	ADP
crln-8145	37	48	norms	norm	NOUN
crln-8145	37	49	to	to	PART
crln-8145	37	50	help	help	VERB
crln-8145	37	51	libraries	library	NOUN
crln-8145	37	52	interpret	interpret	VERB
crln-8145	37	53	their	their	PRON
crln-8145	37	54	results	result	NOUN
crln-8145	37	55	;	;	PUNCT
crln-8145	37	56	•	•	ADV
crln-8145	37	57	develop	develop	VERB
crln-8145	37	58	an	an	DET
crln-8145	37	59	active	active	ADJ
crln-8145	37	60	community	community	NOUN
crln-8145	37	61	of	of	ADP
crln-8145	37	62	librar­	librar­	PROPN
crln-8145	37	63	ies	ie	NOUN
crln-8145	37	64	that	that	PRON
crln-8145	37	65	share	share	NOUN
crln-8145	37	66	experiences	experience	NOUN
crln-8145	37	67	and	and	CCONJ
crln-8145	37	68	strategies	strategy	NOUN
crln-8145	37	69	to	to	PART
crln-8145	37	70	improve	improve	VERB
crln-8145	37	71	the	the	DET
crln-8145	37	72	effectiveness	effectiveness	NOUN
crln-8145	37	73	of	of	ADP
crln-8145	37	74	their	their	PRON
crln-8145	37	75	libraries	library	NOUN
crln-8145	37	76	;	;	PUNCT
crln-8145	37	77	•	•	NUM
crln-8145	37	78	track	track	NOUN
crln-8145	37	79	changes	change	NOUN
crln-8145	37	80	in	in	ADP
crln-8145	37	81	libraries	library	NOUN
crln-8145	37	82	over	over	ADP
crln-8145	37	83	time	time	NOUN
crln-8145	37	84	to	to	PART
crln-8145	37	85	permit	permit	VERB
crln-8145	37	86	objective	objective	ADJ
crln-8145	37	87	feedback	feedback	NOUN
crln-8145	37	88	regarding	regard	VERB
crln-8145	37	89	ef­	ef­	NOUN
crln-8145	37	90	fectiveness	fectiveness	NOUN
crln-8145	37	91	of	of	ADP
crln-8145	37	92	the	the	DET
crln-8145	37	93	attempted	attempt	VERB
crln-8145	37	94	practices	practice	NOUN
crln-8145	37	95	and	and	CCONJ
crln-8145	37	96	strategies	strategy	NOUN
crln-8145	37	97	;	;	PUNCT
crln-8145	37	98	and	and	CCONJ
crln-8145	37	99	•	•	NUM
crln-8145	37	100	build	build	VERB
crln-8145	37	101	empirical	empirical	ADJ
crln-8145	37	102	validation	validation	NOUN
crln-8145	37	103	of	of	ADP
crln-8145	37	104	the	the	DET
crln-8145	37	105	“	"	PUNCT
crln-8145	37	106	healthy	healthy	ADJ
crln-8145	37	107	organization	organization	NOUN
crln-8145	37	108	”	"	PUNCT
crln-8145	37	109	theory	theory	NOUN
crln-8145	37	110	.	.	PUNCT
crln-8145	38	1	participating	participate	VERB
crln-8145	38	2	institutions	institution	NOUN
crln-8145	38	3	have	have	AUX
crln-8145	38	4	agreed	agree	VERB
crln-8145	38	5	to	to	PART
crln-8145	38	6	continue	continue	VERB
crln-8145	38	7	to	to	PART
crln-8145	38	8	use	use	VERB
crln-8145	38	9	the	the	DET
crln-8145	38	10	climatequal­ocda	climatequal­ocda	ADJ
crln-8145	38	11	survey	survey	NOUN
crln-8145	38	12	at	at	ADP
crln-8145	38	13	regular	regular	ADJ
crln-8145	38	14	intervals	interval	NOUN
crln-8145	38	15	,	,	PUNCT
crln-8145	38	16	generally	generally	ADV
crln-8145	38	17	every	every	DET
crln-8145	38	18	three	three	NUM
crln-8145	38	19	to	to	PART
crln-8145	38	20	four	four	NUM
crln-8145	38	21	years	year	NOUN
crln-8145	38	22	.	.	PUNCT
crln-8145	39	1	this	this	PRON
crln-8145	39	2	is	be	AUX
crln-8145	39	3	important	important	ADJ
crln-8145	39	4	in	in	ADP
crln-8145	39	5	order	order	NOUN
crln-8145	39	6	to	to	PART
crln-8145	39	7	build	build	VERB
crln-8145	39	8	benchmarks	benchmark	NOUN
crln-8145	39	9	from	from	ADP
crln-8145	39	10	which	which	PRON
crln-8145	39	11	to	to	PART
crln-8145	39	12	gauge	gauge	VERB
crln-8145	39	13	improvement	improvement	NOUN
crln-8145	39	14	over	over	ADP
crln-8145	39	15	time	time	NOUN
crln-8145	39	16	.	.	PUNCT
crln-8145	40	1	phase	phase	NOUN
crln-8145	40	2	i	i	PRON
crln-8145	40	3	in	in	ADP
crln-8145	40	4	2007	2007	NUM
crln-8145	40	5	,	,	PUNCT
crln-8145	40	6	five	five	NUM
crln-8145	40	7	institutions	institution	NOUN
crln-8145	40	8	participated	participate	VERB
crln-8145	40	9	as	as	ADP
crln-8145	40	10	part	part	NOUN
crln-8145	40	11	of	of	ADP
crln-8145	40	12	the	the	DET
crln-8145	40	13	phase	phase	NOUN
crln-8145	40	14	i	i	PRON
crln-8145	40	15	activities	activitie	VERB
crln-8145	40	16	including	include	VERB
crln-8145	40	17	:	:	PUNCT
crln-8145	40	18	uni­	uni­	NOUN
crln-8145	40	19	versity	versity	NOUN
crln-8145	40	20	of	of	ADP
crln-8145	40	21	arizona	arizona	PROPN
crln-8145	40	22	,	,	PUNCT
crln-8145	40	23	university	university	PROPN
crln-8145	40	24	of	of	ADP
crln-8145	40	25	connecticut	connecticut	PROPN
crln-8145	40	26	,	,	PUNCT
crln-8145	40	27	university	university	PROPN
crln-8145	40	28	of	of	ADP
crln-8145	40	29	iowa	iowa	PROPN
crln-8145	40	30	,	,	PUNCT
crln-8145	40	31	university	university	PROPN
crln-8145	40	32	of	of	ADP
crln-8145	40	33	kansas	kansas	PROPN
crln-8145	40	34	,	,	PUNCT
crln-8145	40	35	and	and	CCONJ
crln-8145	40	36	texas	texas	PROPN
crln-8145	40	37	a&m	a&m	PROPN
crln-8145	40	38	university	university	PROPN
crln-8145	40	39	.	.	PUNCT
crln-8145	41	1	the	the	DET
crln-8145	41	2	purpose	purpose	NOUN
crln-8145	41	3	of	of	ADP
crln-8145	41	4	the	the	DET
crln-8145	41	5	survey	survey	NOUN
crln-8145	41	6	was	be	AUX
crln-8145	41	7	extended	extend	VERB
crln-8145	41	8	to	to	PART
crln-8145	41	9	capture	capture	VERB
crln-8145	41	10	informa­	informa­	PROPN
crln-8145	41	11	tion	tion	NOUN
crln-8145	41	12	about	about	ADP
crln-8145	41	13	lgbt	lgbt	PROPN
crln-8145	41	14	(	(	PUNCT
crln-8145	41	15	lesbian	lesbian	NOUN
crln-8145	41	16	,	,	PUNCT
crln-8145	41	17	gay	gay	ADJ
crln-8145	41	18	,	,	PUNCT
crln-8145	41	19	bisexual	bisexual	NOUN
crln-8145	41	20	and	and	CCONJ
crln-8145	41	21	transgender	transgender	NOUN
crln-8145	41	22	)	)	PUNCT
crln-8145	41	23	issues	issue	NOUN
crln-8145	41	24	and	and	CCONJ
crln-8145	41	25	the	the	DET
crln-8145	41	26	concept	concept	NOUN
crln-8145	41	27	of	of	ADP
crln-8145	41	28	climate	climate	NOUN
crln-8145	41	29	for	for	ADP
crln-8145	41	30	service	service	NOUN
crln-8145	41	31	,	,	PUNCT
crln-8145	41	32	which	which	PRON
crln-8145	41	33	had	have	AUX
crln-8145	41	34	not	not	PART
crln-8145	41	35	been	be	AUX
crln-8145	41	36	pre­	pre­	PROPN
crln-8145	41	37	march	march	PROPN
crln-8145	41	38	2009	2009	NUM
crln-8145	41	39	155	155	NUM
crln-8145	41	40	c&rl	c&rl	PROPN
crln-8145	41	41	news	news	PROPN
crln-8145	41	42	viously	viously	ADV
crln-8145	41	43	tested	test	VERB
crln-8145	41	44	in	in	ADP
crln-8145	41	45	earlier	early	ADJ
crln-8145	41	46	implementations	implementation	NOUN
crln-8145	41	47	at	at	ADP
crln-8145	41	48	um	um	INTJ
crln-8145	41	49	.	.	PUNCT
crln-8145	42	1	it	it	PRON
crln-8145	42	2	was	be	AUX
crln-8145	42	3	also	also	ADV
crln-8145	42	4	agreed	agree	VERB
crln-8145	42	5	to	to	PART
crln-8145	42	6	test	test	VERB
crln-8145	42	7	the	the	DET
crln-8145	42	8	schneider	schneider	PROPN
crln-8145	42	9	model	model	PROPN
crln-8145	42	10	—	—	PUNCT
crln-8145	42	11	that	that	SCONJ
crln-8145	42	12	organizational	organizational	ADJ
crln-8145	42	13	climate	climate	NOUN
crln-8145	42	14	affects	affect	VERB
crln-8145	42	15	service	service	NOUN
crln-8145	42	16	to	to	ADP
crln-8145	42	17	customers	customer	NOUN
crln-8145	42	18	positively	positively	ADV
crln-8145	42	19	or	or	CCONJ
crln-8145	42	20	negatively	negatively	ADV
crln-8145	42	21	—	—	PUNCT
crln-8145	42	22	a	a	DET
crln-8145	42	23	theory	theory	NOUN
crln-8145	42	24	developed	develop	VERB
crln-8145	42	25	by	by	ADP
crln-8145	42	26	benjamin	benjamin	PROPN
crln-8145	42	27	schneider	schneider	PROPN
crln-8145	42	28	at	at	ADP
crln-8145	42	29	um	um	INTJ
crln-8145	42	30	.	.	PUNCT
crln-8145	43	1	with	with	ADP
crln-8145	43	2	the	the	DET
crln-8145	43	3	addition	addition	NOUN
crln-8145	43	4	of	of	ADP
crln-8145	43	5	questions	question	NOUN
crln-8145	43	6	related	relate	VERB
crln-8145	43	7	to	to	ADP
crln-8145	43	8	lgbt	lgbt	PROPN
crln-8145	43	9	issues	issue	NOUN
crln-8145	43	10	and	and	CCONJ
crln-8145	43	11	climate	climate	NOUN
crln-8145	43	12	for	for	ADP
crln-8145	43	13	service	service	NOUN
crln-8145	43	14	,	,	PUNCT
crln-8145	43	15	the	the	DET
crln-8145	43	16	survey	survey	NOUN
crln-8145	43	17	instrument	instrument	NOUN
crln-8145	43	18	stayed	stay	VERB
crln-8145	43	19	relatively	relatively	ADV
crln-8145	43	20	the	the	DET
crln-8145	43	21	same	same	ADJ
crln-8145	43	22	as	as	ADP
crln-8145	43	23	the	the	DET
crln-8145	43	24	2004	2004	NUM
crln-8145	43	25	survey	survey	NOUN
crln-8145	43	26	completed	complete	VERB
crln-8145	43	27	by	by	ADP
crln-8145	43	28	the	the	DET
crln-8145	43	29	um	um	INTJ
crln-8145	43	30	libraries	library	NOUN
crln-8145	43	31	staff	staff	NOUN
crln-8145	43	32	.	.	PUNCT
crln-8145	44	1	goals	goal	NOUN
crln-8145	44	2	for	for	ADP
crln-8145	44	3	phase	phase	NOUN
crln-8145	44	4	i	i	PRON
crln-8145	44	5	of	of	ADP
crln-8145	44	6	the	the	DET
crln-8145	44	7	project	project	NOUN
crln-8145	44	8	were	be	AUX
crln-8145	44	9	to	to	PART
crln-8145	44	10	test	test	VERB
crln-8145	44	11	the	the	DET
crln-8145	44	12	existing	exist	VERB
crln-8145	44	13	instrument	instrument	NOUN
crln-8145	44	14	to	to	PART
crln-8145	44	15	see	see	VERB
crln-8145	44	16	if	if	SCONJ
crln-8145	44	17	the	the	DET
crln-8145	44	18	questions	question	NOUN
crln-8145	44	19	being	be	AUX
crln-8145	44	20	asked	ask	VERB
crln-8145	44	21	translated	translate	VERB
crln-8145	44	22	to	to	ADP
crln-8145	44	23	other	other	ADJ
crln-8145	44	24	institutions	institution	NOUN
crln-8145	44	25	,	,	PUNCT
crln-8145	44	26	assess	assess	VERB
crln-8145	44	27	the	the	DET
crln-8145	44	28	viability	viability	NOUN
crln-8145	44	29	of	of	ADP
crln-8145	44	30	an	an	DET
crln-8145	44	31	online	online	ADJ
crln-8145	44	32	survey	survey	NOUN
crln-8145	44	33	using	use	VERB
crln-8145	44	34	surveymonkey	surveymonkey	NOUN
crln-8145	44	35	,	,	PUNCT
crln-8145	44	36	and	and	CCONJ
crln-8145	44	37	test	test	VERB
crln-8145	44	38	whether	whether	SCONJ
crln-8145	44	39	there	there	PRON
crln-8145	44	40	is	be	VERB
crln-8145	44	41	a	a	DET
crln-8145	44	42	correlation	correlation	NOUN
crln-8145	44	43	between	between	ADP
crln-8145	44	44	the	the	DET
crln-8145	44	45	climate	climate	NOUN
crln-8145	44	46	of	of	ADP
crln-8145	44	47	an	an	DET
crln-8145	44	48	orga­	orga­	ADJ
crln-8145	44	49	nization	nization	NOUN
crln-8145	44	50	and	and	CCONJ
crln-8145	44	51	customer	customer	NOUN
crln-8145	44	52	perceptions	perception	NOUN
crln-8145	44	53	about	about	ADP
crln-8145	44	54	the	the	DET
crln-8145	44	55	service	service	NOUN
crln-8145	44	56	they	they	PRON
crln-8145	44	57	receive	receive	VERB
crln-8145	44	58	.	.	PUNCT
crln-8145	45	1	the	the	DET
crln-8145	45	2	five	five	NUM
crln-8145	45	3	partners	partner	NOUN
crln-8145	45	4	sup­	sup­	NOUN
crln-8145	45	5	ported	port	VERB
crln-8145	45	6	this	this	DET
crln-8145	45	7	effort	effort	NOUN
crln-8145	45	8	fiscally	fiscally	ADV
crln-8145	45	9	as	as	ADV
crln-8145	45	10	well	well	ADV
crln-8145	45	11	as	as	ADP
crln-8145	45	12	by	by	ADP
crln-8145	45	13	permit­	permit­	PROPN
crln-8145	45	14	ting	te	VERB
crln-8145	45	15	the	the	DET
crln-8145	45	16	use	use	NOUN
crln-8145	45	17	of	of	ADP
crln-8145	45	18	their	their	PRON
crln-8145	45	19	libqual+	libqual+	ADP
crln-8145	45	20	data	datum	NOUN
crln-8145	45	21	in	in	ADP
crln-8145	45	22	the	the	DET
crln-8145	45	23	research	research	NOUN
crln-8145	45	24	.	.	PUNCT
crln-8145	46	1	administration	administration	NOUN
crln-8145	46	2	of	of	ADP
crln-8145	46	3	the	the	DET
crln-8145	46	4	survey	survey	NOUN
crln-8145	46	5	at	at	ADP
crln-8145	46	6	each	each	DET
crln-8145	46	7	site	site	NOUN
crln-8145	46	8	was	be	AUX
crln-8145	46	9	staggered	stagger	VERB
crln-8145	46	10	from	from	ADP
crln-8145	46	11	april	april	PROPN
crln-8145	46	12	to	to	ADP
crln-8145	46	13	july	july	PROPN
crln-8145	46	14	with	with	ADP
crln-8145	46	15	the	the	DET
crln-8145	46	16	survey	survey	NOUN
crln-8145	46	17	open	open	ADJ
crln-8145	46	18	to	to	ADP
crln-8145	46	19	staff	staff	NOUN
crln-8145	46	20	for	for	ADP
crln-8145	46	21	approximately	approximately	ADV
crln-8145	46	22	three	three	NUM
crln-8145	46	23	weeks	week	NOUN
crln-8145	46	24	.	.	PUNCT
crln-8145	47	1	the	the	DET
crln-8145	47	2	overall	overall	ADJ
crln-8145	47	3	return	return	NOUN
crln-8145	47	4	rates	rate	NOUN
crln-8145	47	5	for	for	ADP
crln-8145	47	6	the	the	DET
crln-8145	47	7	fi	fi	NOUN
crln-8145	47	8	ve	ve	NOUN
crln-8145	47	9	sites	site	NOUN
crln-8145	47	10	ranged	range	VERB
crln-8145	47	11	from	from	ADP
crln-8145	47	12	66.29	66.29	NUM
crln-8145	47	13	%	%	NOUN
crln-8145	47	14	to	to	ADP
crln-8145	47	15	85.77	85.77	NUM
crln-8145	47	16	%	%	NOUN
crln-8145	47	17	.	.	PUNCT
crln-8145	48	1	phase	phase	NOUN
crln-8145	48	2	i	i	PRON
crln-8145	48	3	partners	partner	NOUN
crln-8145	48	4	received	receive	VERB
crln-8145	48	5	their	their	PRON
crln-8145	48	6	reports	report	NOUN
crln-8145	48	7	october	october	PROPN
crln-8145	48	8	2007	2007	NUM
crln-8145	48	9	,	,	PUNCT
crln-8145	48	10	reviewed	review	VERB
crln-8145	48	11	the	the	DET
crln-8145	48	12	results	result	NOUN
crln-8145	48	13	with	with	ADP
crln-8145	48	14	their	their	PRON
crln-8145	48	15	staff	staff	NOUN
crln-8145	48	16	,	,	PUNCT
crln-8145	48	17	and	and	CCONJ
crln-8145	48	18	are	be	AUX
crln-8145	48	19	now	now	ADV
crln-8145	48	20	addressing	address	VERB
crln-8145	48	21	issues	issue	NOUN
crln-8145	48	22	raised	raise	VERB
crln-8145	48	23	in	in	ADP
crln-8145	48	24	the	the	DET
crln-8145	48	25	results	result	NOUN
crln-8145	48	26	.	.	PUNCT
crln-8145	49	1	to	to	PART
crln-8145	49	2	support	support	VERB
crln-8145	49	3	the	the	DET
crln-8145	49	4	project	project	NOUN
crln-8145	49	5	,	,	PUNCT
crln-8145	49	6	a	a	DET
crln-8145	49	7	variety	variety	NOUN
crln-8145	49	8	of	of	ADP
crln-8145	49	9	tools	tool	NOUN
crln-8145	49	10	were	be	AUX
crln-8145	49	11	created	create	VERB
crln-8145	49	12	during	during	ADP
crln-8145	49	13	phase	phase	NOUN
crln-8145	49	14	i	i	PRON
crln-8145	49	15	to	to	PART
crln-8145	49	16	provide	provide	VERB
crln-8145	49	17	information	information	NOUN
crln-8145	49	18	to	to	ADP
crln-8145	49	19	the	the	DET
crln-8145	49	20	participating	participate	VERB
crln-8145	49	21	libraries	library	NOUN
crln-8145	49	22	and	and	CCONJ
crln-8145	49	23	placed	place	VERB
crln-8145	49	24	on	on	ADP
crln-8145	49	25	the	the	DET
crln-8145	49	26	climatequal­ocda	climatequal­ocda	ADJ
crln-8145	49	27	web	web	NOUN
crln-8145	49	28	site	site	NOUN
crln-8145	49	29	.	.	PUNCT
crln-8145	50	1	phase	phase	NOUN
crln-8145	50	2	ii	ii	PROPN
crln-8145	50	3	phase	phase	NOUN
crln-8145	50	4	ii	ii	PROPN
crln-8145	50	5	of	of	ADP
crln-8145	50	6	the	the	DET
crln-8145	50	7	project	project	NOUN
crln-8145	50	8	began	begin	VERB
crln-8145	50	9	january	january	PROPN
crln-8145	50	10	2008	2008	NUM
crln-8145	50	11	with	with	ADP
crln-8145	50	12	ten	ten	NUM
crln-8145	50	13	institutions	institution	NOUN
crln-8145	50	14	including	include	VERB
crln-8145	50	15	the	the	DET
crln-8145	50	16	um	um	INTJ
crln-8145	50	17	librar­	librar­	PROPN
crln-8145	50	18	ies	ies	PROPN
crln-8145	50	19	,	,	PUNCT
crln-8145	50	20	arizona	arizona	PROPN
crln-8145	50	21	state	state	PROPN
crln-8145	50	22	university	university	PROPN
crln-8145	50	23	,	,	PUNCT
crln-8145	50	24	cornell	cornell	PROPN
crln-8145	50	25	uni­	uni­	PROPN
crln-8145	50	26	versity	versity	PROPN
crln-8145	50	27	,	,	PUNCT
crln-8145	50	28	duke	duke	PROPN
crln-8145	50	29	university	university	PROPN
crln-8145	50	30	,	,	PUNCT
crln-8145	50	31	emory	emory	PROPN
crln-8145	50	32	university	university	PROPN
crln-8145	50	33	,	,	PUNCT
crln-8145	50	34	kansas	kansas	PROPN
crln-8145	50	35	state	state	PROPN
crln-8145	50	36	university	university	PROPN
crln-8145	50	37	,	,	PUNCT
crln-8145	50	38	new	new	PROPN
crln-8145	50	39	york	york	PROPN
crln-8145	50	40	univer­	univer­	PROPN
crln-8145	50	41	sity	sity	PROPN
crln-8145	50	42	,	,	PUNCT
crln-8145	50	43	northwestern	northwestern	ADJ
crln-8145	50	44	university	university	NOUN
crln-8145	50	45	,	,	PUNCT
crln-8145	50	46	university	university	PROPN
crln-8145	50	47	of	of	ADP
crln-8145	50	48	houston	houston	PROPN
crln-8145	50	49	,	,	PUNCT
crln-8145	50	50	and	and	CCONJ
crln-8145	50	51	university	university	NOUN
crln-8145	50	52	of	of	ADP
crln-8145	50	53	massachusetts­	massachusetts­	PROPN
crln-8145	50	54	amherst	amherst	PROPN
crln-8145	50	55	.	.	PUNCT
crln-8145	51	1	the	the	DET
crln-8145	51	2	goals	goal	NOUN
crln-8145	51	3	were	be	AUX
crln-8145	51	4	to	to	PART
crln-8145	51	5	continue	continue	VERB
crln-8145	51	6	testing	test	VERB
crln-8145	51	7	the	the	DET
crln-8145	51	8	instrument	instrument	NOUN
crln-8145	51	9	and	and	CCONJ
crln-8145	51	10	retain	retain	VERB
crln-8145	51	11	the	the	DET
crln-8145	51	12	questions	question	NOUN
crln-8145	51	13	that	that	PRON
crln-8145	51	14	provide	provide	VERB
crln-8145	51	15	useful	useful	ADJ
crln-8145	51	16	data	datum	NOUN
crln-8145	51	17	(	(	PUNCT
crln-8145	51	18	survey	survey	NOUN
crln-8145	51	19	was	be	AUX
crln-8145	51	20	reduced	reduce	VERB
crln-8145	51	21	by	by	ADP
crln-8145	51	22	approximately	approximately	ADV
crln-8145	51	23	100	100	NUM
crln-8145	51	24	questions	question	NOUN
crln-8145	51	25	after	after	ADP
crln-8145	51	26	phase	phase	NOUN
crln-8145	51	27	i	i	PROPN
crln-8145	51	28	)	)	PUNCT
crln-8145	51	29	,	,	PUNCT
crln-8145	51	30	test	test	VERB
crln-8145	51	31	the	the	DET
crln-8145	51	32	reporting	reporting	NOUN
crln-8145	51	33	mechanisms	mechanism	NOUN
crln-8145	51	34	,	,	PUNCT
crln-8145	51	35	and	and	CCONJ
crln-8145	51	36	build	build	VERB
crln-8145	51	37	on	on	ADP
crln-8145	51	38	what	what	PRON
crln-8145	51	39	is	be	AUX
crln-8145	51	40	being	be	AUX
crln-8145	51	41	learned	learn	VERB
crln-8145	51	42	from	from	ADP
crln-8145	51	43	phase	phase	NOUN
crln-8145	51	44	i	i	PRON
crln-8145	51	45	in­	in­	PROPN
crln-8145	51	46	stitutions	stitution	NOUN
crln-8145	51	47	and	and	CCONJ
crln-8145	51	48	their	their	PRON
crln-8145	51	49	development	development	NOUN
crln-8145	51	50	of	of	ADP
crln-8145	51	51	change	change	NOUN
crln-8145	51	52	strategies	strategy	NOUN
crln-8145	51	53	.	.	PUNCT
crln-8145	52	1	phase	phase	NOUN
crln-8145	52	2	ii	ii	PROPN
crln-8145	52	3	survey	survey	NOUN
crln-8145	52	4	implementation	implementation	NOUN
crln-8145	52	5	was	be	AUX
crln-8145	52	6	again	again	ADV
crln-8145	52	7	staggered	stagger	VERB
crln-8145	52	8	over	over	ADP
crln-8145	52	9	a	a	DET
crln-8145	52	10	four­month	four­month	NOUN
crln-8145	52	11	period	period	NOUN
crln-8145	52	12	.	.	PUNCT
crln-8145	53	1	the	the	DET
crln-8145	53	2	overall	overall	ADJ
crln-8145	53	3	return	return	NOUN
crln-8145	53	4	rates	rate	NOUN
crln-8145	53	5	for	for	ADP
crln-8145	53	6	the	the	DET
crln-8145	53	7	ten	ten	NUM
crln-8145	53	8	sites	site	NOUN
crln-8145	53	9	ranged	range	VERB
crln-8145	53	10	from	from	ADP
crln-8145	53	11	45	45	NUM
crln-8145	53	12	%	%	NOUN
crln-8145	53	13	to	to	PART
crln-8145	53	14	81	81	NUM
crln-8145	53	15	%	%	NOUN
crln-8145	53	16	.	.	PUNCT
crln-8145	54	1	project	project	NOUN
crln-8145	54	2	fi	fi	NOUN
crln-8145	54	3	ndings	nding	NOUN
crln-8145	54	4	/	/	SYM
crln-8145	54	5	connections	connection	NOUN
crln-8145	54	6	to	to	ADP
crln-8145	54	7	libqual+	libqual+	X
crln-8145	54	8	and	and	CCONJ
crln-8145	54	9	customer	customer	NOUN
crln-8145	54	10	service	service	NOUN
crln-8145	54	11	analysis	analysis	NOUN
crln-8145	54	12	of	of	ADP
crln-8145	54	13	the	the	DET
crln-8145	54	14	phase	phase	NOUN
crln-8145	54	15	i	i	PRON
crln-8145	54	16	results	result	VERB
crln-8145	54	17	indicated	indicate	VERB
crln-8145	54	18	that	that	SCONJ
crln-8145	54	19	the	the	DET
crln-8145	54	20	concepts	concept	NOUN
crln-8145	54	21	and	and	CCONJ
crln-8145	54	22	scales	scale	VERB
crln-8145	54	23	in	in	ADP
crln-8145	54	24	the	the	DET
crln-8145	54	25	original	original	ADJ
crln-8145	54	26	um	um	INTJ
crln-8145	54	27	libraries	library	NOUN
crln-8145	54	28	instrument	instrument	NOUN
crln-8145	54	29	“	"	PUNCT
crln-8145	54	30	exhibit	exhibit	VERB
crln-8145	54	31	the	the	DET
crln-8145	54	32	same	same	ADJ
crln-8145	54	33	psychometric	psychometric	ADJ
crln-8145	54	34	properties	property	NOUN
crln-8145	54	35	when	when	SCONJ
crln-8145	54	36	administered	administer	VERB
crln-8145	54	37	at	at	ADP
crln-8145	54	38	non­um	non­um	PROPN
crln-8145	54	39	libraries”8	libraries”8	PROPN
crln-8145	54	40	confirming	confirm	VERB
crln-8145	54	41	the	the	DET
crln-8145	54	42	“	"	PUNCT
crln-8145	54	43	gen­	gen­	NOUN
crln-8145	54	44	eralizability	eralizability	NOUN
crln-8145	54	45	and	and	CCONJ
crln-8145	54	46	robustness	robustness	NOUN
crln-8145	54	47	of	of	ADP
crln-8145	54	48	the	the	DET
crln-8145	54	49	ocda	ocda	ADJ
crln-8145	54	50	scales	scale	NOUN
crln-8145	54	51	.	.	PUNCT
crln-8145	54	52	”9	”9	PUNCT
crln-8145	55	1	hanges	hange	NOUN
crln-8145	55	2	developed	develop	VERB
crln-8145	55	3	survey	survey	NOUN
crln-8145	55	4	questions	question	NOUN
crln-8145	55	5	to	to	PART
crln-8145	55	6	test	test	VERB
crln-8145	55	7	the	the	DET
crln-8145	55	8	internal	internal	ADJ
crln-8145	55	9	climate	climate	NOUN
crln-8145	55	10	for	for	ADP
crln-8145	55	11	service	service	NOUN
crln-8145	55	12	and	and	CCONJ
crln-8145	55	13	the	the	DET
crln-8145	55	14	nature	nature	NOUN
crln-8145	55	15	of	of	ADP
crln-8145	55	16	the	the	DET
crln-8145	55	17	relationship	relationship	NOUN
crln-8145	55	18	of	of	ADP
crln-8145	55	19	this	this	DET
crln-8145	55	20	climate	climate	NOUN
crln-8145	55	21	measure	measure	NOUN
crln-8145	55	22	to	to	ADP
crln-8145	55	23	other	other	ADJ
crln-8145	55	24	dimensions	dimension	NOUN
crln-8145	55	25	of	of	ADP
crln-8145	55	26	the	the	DET
crln-8145	55	27	survey	survey	NOUN
crln-8145	55	28	,	,	PUNCT
crln-8145	55	29	such	such	ADJ
crln-8145	55	30	as	as	ADP
crln-8145	55	31	cli­	cli­	NOUN
crln-8145	55	32	mate	mate	NOUN
crln-8145	55	33	for	for	ADP
crln-8145	55	34	teamwork	teamwork	NOUN
crln-8145	55	35	,	,	PUNCT
crln-8145	55	36	diversity	diversity	NOUN
crln-8145	55	37	and	and	CCONJ
crln-8145	55	38	workgroup	workgroup	NOUN
crln-8145	55	39	conflict	conflict	NOUN
crln-8145	55	40	,	,	PUNCT
crln-8145	55	41	as	as	ADV
crln-8145	55	42	well	well	ADV
crln-8145	55	43	as	as	ADP
crln-8145	55	44	the	the	DET
crln-8145	55	45	relationship	relationship	NOUN
crln-8145	55	46	of	of	ADP
crln-8145	55	47	these	these	DET
crln-8145	55	48	concepts	concept	NOUN
crln-8145	55	49	to	to	ADP
crln-8145	55	50	the	the	DET
crln-8145	55	51	libqual+	libqual+	ADP
crln-8145	55	52	dimensions	dimension	NOUN
crln-8145	55	53	of	of	ADP
crln-8145	55	54	affect	affect	NOUN
crln-8145	55	55	of	of	ADP
crln-8145	55	56	service	service	NOUN
crln-8145	55	57	,	,	PUNCT
crln-8145	55	58	information	information	NOUN
crln-8145	55	59	control	control	NOUN
crln-8145	55	60	,	,	PUNCT
crln-8145	55	61	and	and	CCONJ
crln-8145	55	62	library	library	NOUN
crln-8145	55	63	as	as	ADP
crln-8145	55	64	place	place	NOUN
crln-8145	55	65	.	.	PUNCT
crln-8145	56	1	data	datum	NOUN
crln-8145	56	2	regarding	regard	VERB
crln-8145	56	3	the	the	DET
crln-8145	56	4	relation	relation	NOUN
crln-8145	56	5	between	between	ADP
crln-8145	56	6	climate	climate	NOUN
crln-8145	56	7	for	for	ADP
crln-8145	56	8	diversity	diversity	NOUN
crln-8145	56	9	and	and	CCONJ
crln-8145	56	10	climate	climate	NOUN
crln-8145	56	11	for	for	ADP
crln-8145	56	12	teamwork	teamwork	NOUN
crln-8145	56	13	with	with	ADP
crln-8145	56	14	the	the	PRON
crln-8145	56	15	libqual+	libqual+	ADP
crln-8145	56	16	scores	score	NOUN
crln-8145	56	17	show	show	VERB
crln-8145	56	18	that	that	SCONJ
crln-8145	56	19	valuing	value	VERB
crln-8145	56	20	diversity	diversity	NOUN
crln-8145	56	21	and	and	CCONJ
crln-8145	56	22	information	information	NOUN
crln-8145	56	23	facilitation	facilitation	NOUN
crln-8145	56	24	of	of	ADP
crln-8145	56	25	teamwork	teamwork	NOUN
crln-8145	56	26	relate	relate	VERB
crln-8145	56	27	to	to	ADP
crln-8145	56	28	measures	measure	NOUN
crln-8145	56	29	of	of	ADP
crln-8145	56	30	customer	customer	NOUN
crln-8145	56	31	service.10	service.10	VERB
crln-8145	56	32	such	such	ADJ
crln-8145	56	33	findings	finding	NOUN
crln-8145	56	34	support	support	VERB
crln-8145	56	35	the	the	DET
crln-8145	56	36	hypothesis	hypothesis	NOUN
crln-8145	56	37	that	that	PRON
crln-8145	56	38	an	an	DET
crln-8145	56	39	optimal	optimal	ADJ
crln-8145	56	40	level	level	NOUN
crln-8145	56	41	of	of	ADP
crln-8145	56	42	diversity	diversity	NOUN
crln-8145	56	43	relates	relate	VERB
crln-8145	56	44	to	to	PART
crln-8145	56	45	climate	climate	VERB
crln-8145	56	46	for	for	ADP
crln-8145	56	47	service	service	NOUN
crln-8145	56	48	and	and	CCONJ
crln-8145	56	49	defines	define	VERB
crln-8145	56	50	the	the	DET
crln-8145	56	51	concept	concept	NOUN
crln-8145	56	52	of	of	ADP
crln-8145	56	53	a	a	DET
crln-8145	56	54	healthy	healthy	ADJ
crln-8145	56	55	organization	organization	NOUN
crln-8145	56	56	,	,	PUNCT
crln-8145	56	57	which	which	PRON
crln-8145	56	58	is	be	AUX
crln-8145	56	59	“	"	PUNCT
crln-8145	56	60	better	well	ADV
crln-8145	56	61	able	able	ADJ
crln-8145	56	62	to	to	PART
crln-8145	56	63	fulfill	fulfill	VERB
crln-8145	56	64	its	its	PRON
crln-8145	56	65	service	service	NOUN
crln-8145	56	66	mission	mission	NOUN
crln-8145	56	67	.	.	PUNCT
crln-8145	57	1	”11	”11	NOUN
crln-8145	57	2	phase	phase	NOUN
crln-8145	57	3	i	i	PRON
crln-8145	57	4	results	result	VERB
crln-8145	57	5	also	also	ADV
crln-8145	57	6	indicated	indicate	VERB
crln-8145	57	7	that	that	SCONJ
crln-8145	57	8	conflict	conflict	NOUN
crln-8145	57	9	within	within	ADP
crln-8145	57	10	an	an	DET
crln-8145	57	11	organization	organization	NOUN
crln-8145	57	12	does	do	AUX
crln-8145	57	13	impact	impact	VERB
crln-8145	57	14	customer	customer	NOUN
crln-8145	57	15	percep­	percep­	PRON
crln-8145	57	16	tions	tion	NOUN
crln-8145	57	17	of	of	ADP
crln-8145	57	18	library	library	PROPN
crln-8145	57	19	service	service	NOUN
crln-8145	57	20	quality	quality	NOUN
crln-8145	57	21	,	,	PUNCT
crln-8145	57	22	meaning	mean	VERB
crln-8145	57	23	that	that	SCONJ
crln-8145	57	24	the	the	DET
crln-8145	57	25	climate	climate	NOUN
crln-8145	57	26	of	of	ADP
crln-8145	57	27	the	the	DET
crln-8145	57	28	organization	organization	NOUN
crln-8145	57	29	does	do	AUX
crln-8145	57	30	have	have	VERB
crln-8145	57	31	a	a	DET
crln-8145	57	32	“	"	PUNCT
crln-8145	57	33	direct	direct	ADJ
crln-8145	57	34	and	and	CCONJ
crln-8145	57	35	perceived	perceive	VERB
crln-8145	57	36	impact	impact	NOUN
crln-8145	57	37	on	on	ADP
crln-8145	57	38	the	the	DET
crln-8145	57	39	service	service	NOUN
crln-8145	57	40	experienced	experience	VERB
crln-8145	57	41	by	by	ADP
crln-8145	57	42	customers	customer	NOUN
crln-8145	57	43	.	.	PUNCT
crln-8145	58	1	”12	”12	PROPN
crln-8145	58	2	the	the	DET
crln-8145	58	3	relationship	relationship	NOUN
crln-8145	58	4	between	between	ADP
crln-8145	58	5	a	a	DET
crln-8145	58	6	healthy	healthy	ADJ
crln-8145	58	7	organization	organization	NOUN
crln-8145	58	8	and	and	CCONJ
crln-8145	58	9	its	its	PRON
crln-8145	58	10	abil­	abil­	PROPN
crln-8145	58	11	ity	ity	PROPN
crln-8145	58	12	to	to	PART
crln-8145	58	13	fulfi	fulfi	VERB
crln-8145	58	14	ll	ll	AUX
crln-8145	58	15	its	its	PRON
crln-8145	58	16	service	service	NOUN
crln-8145	58	17	mission	mission	NOUN
crln-8145	58	18	will	will	AUX
crln-8145	58	19	be	be	AUX
crln-8145	58	20	further	far	ADV
crln-8145	58	21	researched	research	VERB
crln-8145	58	22	using	use	VERB
crln-8145	58	23	libqual+	libqual+	ADP
crln-8145	58	24	data	datum	NOUN
crln-8145	58	25	from	from	ADP
crln-8145	58	26	phase	phase	NOUN
crln-8145	58	27	ii	ii	NOUN
crln-8145	58	28	partners	partner	NOUN
crln-8145	58	29	.	.	PUNCT
crln-8145	59	1	getting	getting	AUX
crln-8145	59	2	involved	involve	VERB
crln-8145	59	3	in	in	ADP
crln-8145	59	4	phase	phase	NOUN
crln-8145	59	5	iii	iii	NOUN
crln-8145	59	6	and	and	CCONJ
crln-8145	59	7	beyond	beyond	ADP
crln-8145	59	8	one	one	NUM
crln-8145	59	9	of	of	ADP
crln-8145	59	10	the	the	DET
crln-8145	59	11	critical	critical	ADJ
crln-8145	59	12	components	component	NOUN
crln-8145	59	13	of	of	ADP
crln-8145	59	14	climate­	climate­	PRON
crln-8145	59	15	qual­ocda	qual­ocda	NOUN
crln-8145	59	16	is	be	AUX
crln-8145	59	17	the	the	DET
crln-8145	59	18	development	development	NOUN
crln-8145	59	19	of	of	ADP
crln-8145	59	20	a	a	DET
crln-8145	59	21	com­	com­	NOUN
crln-8145	59	22	munity	munity	NOUN
crln-8145	59	23	of	of	ADP
crln-8145	59	24	interest	interest	NOUN
crln-8145	59	25	and	and	CCONJ
crln-8145	59	26	practice	practice	NOUN
crln-8145	59	27	.	.	PUNCT
crln-8145	60	1	in	in	ADP
crln-8145	60	2	the	the	DET
crln-8145	60	3	case	case	NOUN
crln-8145	60	4	of	of	ADP
crln-8145	60	5	this	this	DET
crln-8145	60	6	project	project	NOUN
crln-8145	60	7	,	,	PUNCT
crln-8145	60	8	it	it	PRON
crln-8145	60	9	is	be	AUX
crln-8145	60	10	important	important	ADJ
crln-8145	60	11	to	to	PART
crln-8145	60	12	establish	establish	VERB
crln-8145	60	13	156c&rl	156c&rl	NUM
crln-8145	60	14	news	news	NOUN
crln-8145	60	15	march	march	PROPN
crln-8145	60	16	2009	2009	NUM
crln-8145	60	17	http	http	NOUN
crln-8145	60	18	:	:	PUNCT
crln-8145	60	19	service.10	service.10	VERB
crln-8145	60	20	the	the	DET
crln-8145	60	21	ability	ability	NOUN
crln-8145	60	22	for	for	SCONJ
crln-8145	60	23	participating	participate	VERB
crln-8145	60	24	institutions	institution	NOUN
crln-8145	60	25	to	to	PART
crln-8145	60	26	share	share	VERB
crln-8145	60	27	their	their	PRON
crln-8145	60	28	ideas	idea	NOUN
crln-8145	60	29	about	about	ADP
crln-8145	60	30	transformative	transformative	ADJ
crln-8145	60	31	changes	change	NOUN
crln-8145	60	32	.	.	PUNCT
crln-8145	61	1	sharing	share	VERB
crln-8145	61	2	expertise	expertise	NOUN
crln-8145	61	3	on	on	ADP
crln-8145	61	4	how	how	SCONJ
crln-8145	61	5	to	to	PART
crln-8145	61	6	implement	implement	VERB
crln-8145	61	7	change	change	NOUN
crln-8145	61	8	efforts	effort	NOUN
crln-8145	61	9	relieves	relieve	VERB
crln-8145	61	10	some	some	PRON
crln-8145	61	11	of	of	ADP
crln-8145	61	12	the	the	DET
crln-8145	61	13	burden	burden	NOUN
crln-8145	61	14	for	for	ADP
crln-8145	61	15	any	any	DET
crln-8145	61	16	one	one	NUM
crln-8145	61	17	organization	organization	NOUN
crln-8145	61	18	.	.	PUNCT
crln-8145	62	1	not	not	PART
crln-8145	62	2	reinventing	reinvent	VERB
crln-8145	62	3	the	the	DET
crln-8145	62	4	wheel	wheel	NOUN
crln-8145	62	5	is	be	AUX
crln-8145	62	6	also	also	ADV
crln-8145	62	7	important	important	ADJ
crln-8145	62	8	in	in	ADP
crln-8145	62	9	this	this	DET
crln-8145	62	10	day	day	NOUN
crln-8145	62	11	of	of	ADP
crln-8145	62	12	quickly	quickly	ADV
crln-8145	62	13	changing	change	VERB
crln-8145	62	14	environments	environment	NOUN
crln-8145	62	15	and	and	CCONJ
crln-8145	62	16	ever	ever	ADV
crln-8145	62	17	tightening	tighten	VERB
crln-8145	62	18	budgets	budget	NOUN
crln-8145	62	19	.	.	PUNCT
crln-8145	63	1	partners	partner	NOUN
crln-8145	63	2	engaged	engage	VERB
crln-8145	63	3	in	in	ADP
crln-8145	63	4	phases	phase	NOUN
crln-8145	63	5	i	i	PRON
crln-8145	63	6	and	and	CCONJ
crln-8145	63	7	ii	ii	PROPN
crln-8145	63	8	are	be	AUX
crln-8145	63	9	commit­	commit­	PROPN
crln-8145	63	10	ted	te	VERB
crln-8145	63	11	to	to	PART
crln-8145	63	12	sharing	share	VERB
crln-8145	63	13	their	their	PRON
crln-8145	63	14	expertise	expertise	NOUN
crln-8145	63	15	within	within	ADP
crln-8145	63	16	the	the	DET
crln-8145	63	17	community	community	NOUN
crln-8145	63	18	.	.	PUNCT
crln-8145	64	1	phase	phase	NOUN
crln-8145	64	2	iii	iii	NOUN
crln-8145	64	3	of	of	ADP
crln-8145	64	4	the	the	DET
crln-8145	64	5	project	project	NOUN
crln-8145	64	6	is	be	AUX
crln-8145	64	7	underway	underway	ADJ
crln-8145	64	8	in	in	ADP
crln-8145	64	9	2009	2009	NUM
crln-8145	64	10	with	with	ADP
crln-8145	64	11	another	another	DET
crln-8145	64	12	small	small	ADJ
crln-8145	64	13	group	group	NOUN
crln-8145	64	14	of	of	ADP
crln-8145	64	15	institu­	institu­	PROPN
crln-8145	64	16	tions	tion	NOUN
crln-8145	64	17	.	.	PUNCT
crln-8145	65	1	participation	participation	NOUN
crln-8145	65	2	will	will	AUX
crln-8145	65	3	add	add	VERB
crln-8145	65	4	to	to	ADP
crln-8145	65	5	the	the	DET
crln-8145	65	6	research	research	NOUN
crln-8145	65	7	foundation	foundation	NOUN
crln-8145	65	8	already	already	ADV
crln-8145	65	9	established	establish	VERB
crln-8145	65	10	.	.	PUNCT
crln-8145	66	1	further	further	ADJ
crln-8145	66	2	testing	testing	NOUN
crln-8145	66	3	of	of	ADP
crln-8145	66	4	the	the	DET
crln-8145	66	5	instrument	instrument	NOUN
crln-8145	66	6	and	and	CCONJ
crln-8145	66	7	the	the	DET
crln-8145	66	8	report­	report­	NOUN
crln-8145	66	9	ing	ing	ADJ
crln-8145	66	10	mechanisms	mechanism	NOUN
crln-8145	66	11	are	be	AUX
crln-8145	66	12	critical	critical	ADJ
crln-8145	66	13	elements	element	NOUN
crln-8145	66	14	for	for	ADP
crln-8145	66	15	building	build	VERB
crln-8145	66	16	a	a	DET
crln-8145	66	17	sustainable	sustainable	ADJ
crln-8145	66	18	tool	tool	NOUN
crln-8145	66	19	.	.	PUNCT
crln-8145	67	1	if	if	SCONJ
crln-8145	67	2	a	a	DET
crln-8145	67	3	library	library	NOUN
crln-8145	67	4	is	be	AUX
crln-8145	67	5	interested	interested	ADJ
crln-8145	67	6	in	in	ADP
crln-8145	67	7	participating	participate	VERB
crln-8145	67	8	in	in	ADP
crln-8145	67	9	2009	2009	NUM
crln-8145	67	10	and	and	CCONJ
crln-8145	67	11	be­	be­	VERB
crln-8145	67	12	yond	yond	NOUN
crln-8145	67	13	or	or	CCONJ
crln-8145	67	14	would	would	AUX
crln-8145	67	15	like	like	VERB
crln-8145	67	16	to	to	PART
crln-8145	67	17	learn	learn	VERB
crln-8145	67	18	more	more	ADJ
crln-8145	67	19	about	about	ADP
crln-8145	67	20	the	the	DET
crln-8145	67	21	project	project	NOUN
crln-8145	67	22	,	,	PUNCT
crln-8145	67	23	contact	contact	NOUN
crln-8145	67	24	climatequal@arl.org	climatequal@arl.org	NOUN
crln-8145	67	25	.	.	PUNCT
crln-8145	68	1	we	we	PRON
crln-8145	68	2	are	be	AUX
crln-8145	68	3	close	close	ADJ
crln-8145	68	4	to	to	ADP
crln-8145	68	5	our	our	PRON
crln-8145	68	6	goal	goal	NOUN
crln-8145	68	7	of	of	ADP
crln-8145	68	8	having	have	VERB
crln-8145	68	9	yet	yet	ADV
crln-8145	68	10	another	another	DET
crln-8145	68	11	valuable	valuable	ADJ
crln-8145	68	12	assessment	assessment	NOUN
crln-8145	68	13	tool	tool	NOUN
crln-8145	68	14	offered	offer	VERB
crln-8145	68	15	to	to	ADP
crln-8145	68	16	the	the	DET
crln-8145	68	17	library	library	NOUN
crln-8145	68	18	community	community	NOUN
crln-8145	68	19	by	by	ADP
crln-8145	68	20	the	the	DET
crln-8145	68	21	arl	arl	PROPN
crln-8145	68	22	statistics	statistics	PROPN
crln-8145	68	23	and	and	CCONJ
crln-8145	68	24	measurement	measurement	PROPN
crln-8145	68	25	program	program	NOUN
crln-8145	68	26	:	:	PUNCT
crln-8145	68	27	climatequal­	climatequal­	X
crln-8145	68	28	ocda	ocda	NOUN
crln-8145	68	29	.	.	PUNCT
crln-8145	69	1	notes	note	VERB
crln-8145	69	2	1	1	NUM
crln-8145	69	3	.	.	PUNCT
crln-8145	69	4	paul	paul	PROPN
crln-8145	69	5	j.	j.	PROPN
crln-8145	69	6	hanges	hanges	PROPN
crln-8145	69	7	,	,	PUNCT
crln-8145	69	8	juliet	juliet	PROPN
crln-8145	69	9	aiken	aiken	PROPN
crln-8145	69	10	,	,	PUNCT
crln-8145	69	11	and	and	CCONJ
crln-8145	69	12	xiafang	xiafang	PROPN
crln-8145	69	13	chen	chen	PROPN
crln-8145	69	14	.	.	PUNCT
crln-8145	70	1	“	"	PUNCT
crln-8145	70	2	diversity	diversity	NOUN
crln-8145	70	3	,	,	PUNCT
crln-8145	70	4	organizational	organizational	ADJ
crln-8145	70	5	climate	climate	NOUN
crln-8145	70	6	,	,	PUNCT
crln-8145	70	7	and	and	CCONJ
crln-8145	70	8	organizational	organizational	ADJ
crln-8145	70	9	culture	culture	NOUN
crln-8145	70	10	:	:	PUNCT
crln-8145	70	11	the	the	DET
crln-8145	70	12	role	role	NOUN
crln-8145	70	13	they	they	PRON
crln-8145	70	14	play	play	VERB
crln-8145	70	15	in	in	ADP
crln-8145	70	16	infl	infl	PROPN
crln-8145	70	17	uencing	uence	VERB
crln-8145	70	18	organiza­	organiza­	CCONJ
crln-8145	70	19	tional	tional	ADJ
crln-8145	70	20	effectiveness	effectiveness	NOUN
crln-8145	70	21	”	"	PUNCT
crln-8145	70	22	in	in	ADP
crln-8145	70	23	proceedings	proceeding	NOUN
crln-8145	70	24	of	of	ADP
crln-8145	70	25	the	the	DET
crln-8145	70	26	library	library	PROPN
crln-8145	70	27	assessment	assessment	NOUN
crln-8145	70	28	conference	conference	NOUN
crln-8145	70	29	:	:	PUNCT
crln-8145	70	30	building	build	VERB
crln-8145	70	31	effective	effective	ADJ
crln-8145	70	32	,	,	PUNCT
crln-8145	70	33	sustainable	sustainable	ADJ
crln-8145	70	34	,	,	PUNCT
crln-8145	70	35	practical	practical	ADJ
crln-8145	70	36	assess­	assess­	NUM
crln-8145	70	37	ment	ment	NOUN
crln-8145	70	38	,	,	PUNCT
crln-8145	70	39	september	september	PROPN
crln-8145	70	40	25­27	25­27	NUM
crln-8145	70	41	,	,	PUNCT
crln-8145	70	42	2006	2006	NUM
crln-8145	70	43	,	,	PUNCT
crln-8145	70	44	charlot­	charlot­	NOUN
crln-8145	70	45	tesville	tesville	NOUN
crln-8145	70	46	,	,	PUNCT
crln-8145	70	47	va	va	NOUN
crln-8145	70	48	,	,	PUNCT
crln-8145	70	49	ed	ed	PROPN
crln-8145	70	50	.	.	PUNCT
crln-8145	71	1	francine	francine	PROPN
crln-8145	71	2	defranco	defranco	PROPN
crln-8145	71	3	et	et	PROPN
crln-8145	71	4	al	al	PROPN
crln-8145	71	5	.	.	PUNCT
crln-8145	72	1	(	(	PUNCT
crln-8145	72	2	washington	washington	PROPN
crln-8145	72	3	,	,	PUNCT
crln-8145	72	4	d.c	d.c	PROPN
crln-8145	72	5	.	.	PUNCT
crln-8145	72	6	:	:	PUNCT
crln-8145	72	7	association	association	NOUN
crln-8145	72	8	of	of	ADP
crln-8145	72	9	research	research	NOUN
crln-8145	72	10	libraries	library	NOUN
crln-8145	72	11	,	,	PUNCT
crln-8145	72	12	2007	2007	NUM
crln-8145	72	13	)	)	PUNCT
crln-8145	72	14	,	,	PUNCT
crln-8145	72	15	359	359	NUM
crln-8145	72	16	.	.	PUNCT
crln-8145	73	1	2	2	X
crln-8145	73	2	.	.	X
crln-8145	73	3	ibid	ibid	NOUN
crln-8145	73	4	.	.	PUNCT
crln-8145	73	5	,	,	PUNCT
crln-8145	73	6	360	360	NUM
crln-8145	73	7	.	.	X
crln-8145	74	1	3	3	X
crln-8145	74	2	.	.	X
crln-8145	74	3	ibid	ibid	NOUN
crln-8145	74	4	.	.	PUNCT
crln-8145	74	5	,	,	PUNCT
crln-8145	74	6	359–60	359–60	PROPN
crln-8145	74	7	.	.	PROPN
crln-8145	75	1	4	4	NUM
crln-8145	75	2	.	.	X
crln-8145	75	3	paul	paul	PROPN
crln-8145	75	4	j.	j.	PROPN
crln-8145	75	5	hanges	hanges	PROPN
crln-8145	75	6	,	,	PUNCT
crln-8145	75	7	juliet	juliet	PROPN
crln-8145	75	8	p.	p.	PROPN
crln-8145	75	9	aiken	aiken	PROPN
crln-8145	75	10	,	,	PUNCT
crln-8145	75	11	and	and	CCONJ
crln-8145	75	12	xiafang	xiafang	PROPN
crln-8145	75	13	chen	chen	PROPN
crln-8145	75	14	.	.	PUNCT
crln-8145	76	1	“	"	PUNCT
crln-8145	76	2	climate	climate	NOUN
crln-8145	76	3	for	for	ADP
crln-8145	76	4	diversity	diversity	NOUN
crln-8145	76	5	and	and	CCONJ
crln-8145	76	6	customer	customer	NOUN
crln-8145	76	7	service	service	NOUN
crln-8145	76	8	:	:	PUNCT
crln-8145	76	9	the	the	DET
crln-8145	76	10	healthy	healthy	ADJ
crln-8145	76	11	organiza­	organiza­	CCONJ
crln-8145	76	12	tion	tion	NOUN
crln-8145	76	13	”	"	PUNCT
crln-8145	76	14	paper	paper	NOUN
crln-8145	76	15	accepted	accept	VERB
crln-8145	76	16	for	for	ADP
crln-8145	76	17	presentation	presentation	NOUN
crln-8145	76	18	at	at	ADP
crln-8145	76	19	the	the	DET
crln-8145	76	20	2008	2008	NUM
crln-8145	76	21	american	american	ADJ
crln-8145	76	22	psychological	psychological	PROPN
crln-8145	76	23	association	association	PROPN
crln-8145	76	24	conference	conference	PROPN
crln-8145	76	25	,	,	PUNCT
crln-8145	76	26	boston	boston	PROPN
crln-8145	76	27	,	,	PUNCT
crln-8145	76	28	p.	p.	NOUN
crln-8145	76	29	5	5	NUM
crln-8145	76	30	,	,	PUNCT
crln-8145	76	31	www.lib.umd	www.lib.umd	PROPN
crln-8145	76	32	.	.	PUNCT
crln-8145	77	1	edu	edu	PROPN
crln-8145	77	2	/	/	SYM
crln-8145	77	3	ocda	ocda	ADJ
crln-8145	77	4	/	/	SYM
crln-8145	77	5	hanges_libraryapa.pdf	hanges_libraryapa.pdf	NOUN
crln-8145	77	6	(	(	PUNCT
crln-8145	77	7	accessed	access	VERB
crln-8145	77	8	february	february	PROPN
crln-8145	77	9	2009	2009	NUM
crln-8145	77	10	)	)	PUNCT
crln-8145	77	11	.	.	PUNCT
crln-8145	78	1	5	5	X
crln-8145	78	2	.	.	X
crln-8145	78	3	ibid	ibid	NOUN
crln-8145	78	4	.	.	PUNCT
crln-8145	78	5	,	,	PUNCT
crln-8145	78	6	5	5	NUM
crln-8145	78	7	.	.	NOUN
crln-8145	78	8	6	6	NUM
crln-8145	78	9	.	.	PUNCT
crln-8145	79	1	hanges	hange	NOUN
crln-8145	79	2	et	et	PROPN
crln-8145	79	3	al	al	PROPN
crln-8145	79	4	.	.	PROPN
crln-8145	79	5	,	,	PUNCT
crln-8145	79	6	(	(	PUNCT
crln-8145	79	7	2007	2007	NUM
crln-8145	79	8	)	)	PUNCT
crln-8145	79	9	359	359	NUM
crln-8145	79	10	.	.	PUNCT
crln-8145	80	1	7	7	X
crln-8145	80	2	.	.	X
crln-8145	80	3	university	university	NOUN
crln-8145	80	4	of	of	ADP
crln-8145	80	5	maryland	maryland	PROPN
crln-8145	80	6	libraries	library	NOUN
crln-8145	80	7	,	,	PUNCT
crln-8145	80	8	“	"	PUNCT
crln-8145	80	9	cli­	cli­	PROPN
crln-8145	80	10	matequal	matequal	ADJ
crln-8145	80	11	™	™	ADJ
crln-8145	80	12	­organizational	­organizational	ADJ
crln-8145	80	13	climate	climate	NOUN
crln-8145	80	14	and	and	CCONJ
crln-8145	80	15	diversity	diversity	NOUN
crln-8145	80	16	assessment	assessment	NOUN
crln-8145	80	17	,	,	PUNCT
crln-8145	80	18	”	"	PUNCT
crln-8145	80	19	www.lib.umd.edu	www.lib.umd.edu	NOUN
crln-8145	80	20	/ocda/	/ocda/	X
crln-8145	80	21	(	(	PUNCT
crln-8145	80	22	accessed	access	VERB
crln-8145	80	23	february	february	PROPN
crln-8145	80	24	2009	2009	NUM
crln-8145	80	25	)	)	PUNCT
crln-8145	80	26	.	.	PUNCT
crln-8145	81	1	8	8	X
crln-8145	81	2	.	.	PUNCT
crln-8145	81	3	paul	paul	PROPN
crln-8145	81	4	j.	j.	PROPN
crln-8145	81	5	hanges	hanges	PROPN
crln-8145	81	6	,	,	PUNCT
crln-8145	81	7	juliet	juliet	PROPN
crln-8145	81	8	aiken	aiken	PROPN
crln-8145	81	9	,	,	PUNCT
crln-8145	81	10	xiafang	xiafang	PROPN
crln-8145	81	11	chen	chen	PROPN
crln-8145	81	12	,	,	PUNCT
crln-8145	81	13	hali	hali	PROPN
crln-8145	81	14	chambers	chamber	NOUN
crln-8145	81	15	.	.	PUNCT
crln-8145	82	1	“	"	PUNCT
crln-8145	82	2	phase	phase	NOUN
crln-8145	82	3	1	1	NUM
crln-8145	82	4	ocda	ocda	ADJ
crln-8145	82	5	scale	scale	NOUN
crln-8145	82	6	results	result	NOUN
crln-8145	82	7	:	:	PUNCT
crln-8145	82	8	psychometric	psychometric	ADJ
crln-8145	82	9	assessment	assessment	NOUN
crln-8145	82	10	and	and	CCONJ
crln-8145	82	11	descriptive	descriptive	ADJ
crln-8145	82	12	statistics	statistic	NOUN
crln-8145	82	13	for	for	ADP
crln-8145	82	14	partner	partner	NOUN
crln-8145	82	15	libraries	library	NOUN
crln-8145	82	16	.	.	PUNCT
crln-8145	82	17	”	"	PUNCT
crln-8145	82	18	phase	phase	NOUN
crln-8145	82	19	1	1	NUM
crln-8145	82	20	ocda	ocda	ADJ
crln-8145	82	21	project	project	NOUN
crln-8145	82	22	,	,	PUNCT
crln-8145	82	23	technical	technical	ADJ
crln-8145	82	24	report	report	NOUN
crln-8145	82	25	,	,	PUNCT
crln-8145	82	26	industrial	industrial	ADJ
crln-8145	82	27	and	and	CCONJ
crln-8145	82	28	organizational	organizational	ADJ
crln-8145	82	29	psychology	psychology	NOUN
crln-8145	82	30	program	program	NOUN
crln-8145	82	31	,	,	PUNCT
crln-8145	82	32	department	department	NOUN
crln-8145	82	33	of	of	ADP
crln-8145	82	34	psychology	psychology	NOUN
crln-8145	82	35	,	,	PUNCT
crln-8145	82	36	uni­	uni­	NOUN
crln-8145	82	37	versity	versity	NOUN
crln-8145	82	38	of	of	ADP
crln-8145	82	39	maryland	maryland	PROPN
crln-8145	82	40	.	.	PUNCT
crln-8145	83	1	(	(	PUNCT
crln-8145	83	2	2007	2007	NUM
crln-8145	83	3	):	):	PUNCT
crln-8145	83	4	3	3	NUM
crln-8145	83	5	.	.	NOUN
crln-8145	83	6	9	9	NUM
crln-8145	83	7	.	.	X
crln-8145	83	8	ibid	ibid	NOUN
crln-8145	83	9	.	.	PUNCT
crln-8145	84	1	,	,	PUNCT
crln-8145	85	1	2	2	NUM
crln-8145	85	2	.	.	NOUN
crln-8145	85	3	10	10	NUM
crln-8145	85	4	.	.	PUNCT
crln-8145	85	5	hanges	hange	NOUN
crln-8145	85	6	et	et	PROPN
crln-8145	85	7	al	al	PROPN
crln-8145	85	8	.	.	PROPN
crln-8145	85	9	,	,	PUNCT
crln-8145	85	10	(	(	PUNCT
crln-8145	85	11	2008	2008	NUM
crln-8145	85	12	)	)	PUNCT
crln-8145	85	13	.	.	PUNCT
crln-8145	86	1	11	11	NUM
crln-8145	86	2	.	.	PUNCT
crln-8145	86	3	charles	charles	PROPN
crln-8145	86	4	b.	b.	PROPN
crln-8145	86	5	lowry	lowry	PROPN
crln-8145	86	6	and	and	CCONJ
crln-8145	86	7	paul	paul	PROPN
crln-8145	86	8	j.	j.	PROPN
crln-8145	86	9	hanges	hanges	PROPN
crln-8145	86	10	.	.	PUNCT
crln-8145	87	1	“	"	PUNCT
crln-8145	87	2	what	what	PRON
crln-8145	87	3	is	be	AUX
crln-8145	87	4	the	the	DET
crln-8145	87	5	healthy	healthy	ADJ
crln-8145	87	6	organization	organization	NOUN
crln-8145	87	7	?	?	PUNCT
crln-8145	88	1	organi­	organi­	PROPN
crln-8145	88	2	zational	zational	ADJ
crln-8145	88	3	climate	climate	NOUN
crln-8145	88	4	and	and	CCONJ
crln-8145	88	5	diversity	diversity	NOUN
crln-8145	88	6	assessment	assessment	NOUN
crln-8145	88	7	:	:	PUNCT
crln-8145	88	8	a	a	DET
crln-8145	88	9	research	research	NOUN
crln-8145	88	10	partnership	partnership	NOUN
crln-8145	88	11	”	"	PUNCT
crln-8145	88	12	portal	portal	PROPN
crln-8145	88	13	:	:	PUNCT
crln-8145	88	14	libraries	library	NOUN
crln-8145	88	15	and	and	CCONJ
crln-8145	88	16	the	the	DET
crln-8145	88	17	academy	academy	NOUN
crln-8145	88	18	,	,	PUNCT
crln-8145	88	19	vol	vol	NOUN
crln-8145	88	20	.	.	PROPN
crln-8145	88	21	8	8	NUM
crln-8145	88	22	,	,	PUNCT
crln-8145	88	23	no	no	INTJ
crln-8145	88	24	.	.	NOUN
crln-8145	88	25	1	1	NUM
crln-8145	88	26	(	(	PUNCT
crln-8145	88	27	2008	2008	NUM
crln-8145	88	28	):	):	PUNCT
crln-8145	88	29	3–4	3–4	NUM
crln-8145	88	30	.	.	NOUN
crln-8145	88	31	12	12	NUM
crln-8145	88	32	.	.	PUNCT
crln-8145	89	1	ibid	ibid	NOUN
crln-8145	89	2	.	.	PUNCT
crln-8145	89	3	,	,	PUNCT
crln-8145	90	1	4	4	X
crln-8145	90	2	.	.	X
crln-8145	91	1	csiro	csiro	PROPN
crln-8145	91	2	publishing	publish	VERB
crln-8145	91	3	journals	journal	NOUN
crln-8145	91	4	�	�	PROPN
crln-8145	91	5	agricultural	agricultural	ADJ
crln-8145	91	6	science	science	NOUN
crln-8145	91	7	�	�	PROPN
crln-8145	91	8	animal	animal	PROPN
crln-8145	91	9	science	science	NOUN
crln-8145	91	10	�	�	PROPN
crln-8145	91	11	plant	plant	NOUN
crln-8145	91	12	science	science	NOUN
crln-8145	91	13	�	�	PROPN
crln-8145	91	14	chemistry	chemistry	PROPN
crln-8145	91	15	�	�	PROPN
crln-8145	91	16	health	health	PROPN
crln-8145	91	17	science	science	PROPN
crln-8145	91	18	�	�	PROPN
crln-8145	91	19	marine	marine	PROPN
crln-8145	91	20	science	science	NOUN
crln-8145	91	21	2009	2009	NUM
crln-8145	91	22	pricing	pricing	NOUN
crln-8145	91	23	now	now	ADV
crln-8145	91	24	available	available	ADJ
crln-8145	91	25	.	.	PUNCT
crln-8145	92	1	subscribe	subscribe	VERB
crln-8145	92	2	to	to	ADP
crln-8145	92	3	our	our	PRON
crln-8145	92	4	email	email	NOUN
crln-8145	92	5	early	early	ADJ
crln-8145	92	6	alerts	alert	NOUN
crln-8145	92	7	or	or	CCONJ
crln-8145	92	8	rss	rss	NOUN
crln-8145	92	9	feeds	feed	NOUN
crln-8145	92	10	for	for	ADP
crln-8145	92	11	the	the	DET
crln-8145	92	12	latest	late	ADJ
crln-8145	92	13	in	in	ADP
crln-8145	92	14	journals	journal	NOUN
crln-8145	92	15	,	,	PUNCT
crln-8145	92	16	books	book	NOUN
crln-8145	92	17	,	,	PUNCT
crln-8145	92	18	cd	cd	PROPN
crln-8145	92	19	-	-	PUNCT
crln-8145	92	20	roms	rom	NOUN
crln-8145	92	21	and	and	CCONJ
crln-8145	92	22	magazines	magazine	NOUN
crln-8145	92	23	:	:	PUNCT
crln-8145	92	24	www.publish.csiro.au/earlyalert	www.publish.csiro.au/earlyalert	VERB
crln-8145	92	25	tel	tel	PROPN
crln-8145	92	26	:	:	PUNCT
crln-8145	92	27	+61	+61	PROPN
crln-8145	93	1	[	[	X
crln-8145	93	2	0]3	0]3	NOUN
crln-8145	93	3	9662	9662	NUM
crln-8145	93	4	7666	7666	NUM
crln-8145	93	5	email	email	NOUN
crln-8145	93	6	:	:	PUNCT
crln-8145	93	7	publishing.sales@csiro.au	publishing.sales@csiro.au	PROPN
crln-8145	93	8	web	web	PROPN
crln-8145	93	9	:	:	PUNCT
crln-8145	93	10	www.publish.csiro.au	www.publish.csiro.au	PROPN
crln-8145	93	11	march	march	PROPN
crln-8145	93	12	2009	2009	NUM
crln-8145	93	13	157	157	NUM
crln-8145	93	14	c&rl	c&rl	PROPN
crln-8145	93	15	news	news	PROPN
crln-8145	93	16	www.publish.csiro.au/earlyalert	www.publish.csiro.au/earlyalert	NOUN
crln-8145	93	17	http	http	NOUN
crln-8145	93	18	:	:	PUNCT
crln-8145	93	19	www.lib.umd.edu	www.lib.umd.edu	PROPN
crln-8145	93	20	www.lib.umd	www.lib.umd	NOUN
crln-8145	93	21	mailto:climatequal@arl.org	mailto:climatequal@arl.org	PROPN