id	sid	tid	token	lemma	pos
crln-8547	1	1	april11b.indd	april11b.indd	PROPN
crln-8547	1	2	april	april	PROPN
crln-8547	1	3	2011	2011	NUM
crln-8547	1	4	229	229	NUM
crln-8547	1	5	c&rl	c&rl	PROPN
crln-8547	1	6	news	news	PROPN
crln-8547	1	7	with	with	ADP
crln-8547	1	8	financial	financial	ADJ
crln-8547	1	9	constraints	constraint	NOUN
crln-8547	1	10	curtailing	curtail	VERB
crln-8547	1	11	the	the	DET
crln-8547	1	12	opportunity	opportunity	NOUN
crln-8547	1	13	to	to	PART
crln-8547	1	14	grow	grow	VERB
crln-8547	1	15	our	our	PRON
crln-8547	1	16	collections	collection	NOUN
crln-8547	1	17	and	and	CCONJ
crln-8547	1	18	buildings	building	NOUN
crln-8547	1	19	,	,	PUNCT
crln-8547	1	20	and	and	CCONJ
crln-8547	1	21	the	the	DET
crln-8547	1	22	ever	ever	ADV
crln-8547	1	23	increasing	increase	VERB
crln-8547	1	24	demand	demand	NOUN
crln-8547	1	25	to	to	PART
crln-8547	1	26	improve	improve	VERB
crln-8547	1	27	the	the	DET
crln-8547	1	28	student	student	NOUN
crln-8547	1	29	experience	experience	NOUN
crln-8547	1	30	,	,	PUNCT
crln-8547	1	31	academic	academic	ADJ
crln-8547	1	32	librarians	librarian	NOUN
crln-8547	1	33	are	be	AUX
crln-8547	1	34	turning	turn	VERB
crln-8547	1	35	more	more	ADJ
crln-8547	1	36	towards	towards	ADP
crln-8547	1	37	quality	quality	NOUN
crln-8547	1	38	in	in	ADP
crln-8547	1	39	customer	customer	NOUN
crln-8547	1	40	service	service	NOUN
crln-8547	1	41	in	in	ADP
crln-8547	1	42	order	order	NOUN
crln-8547	1	43	to	to	PART
crln-8547	1	44	develop	develop	VERB
crln-8547	1	45	and	and	CCONJ
crln-8547	1	46	enhance	enhance	VERB
crln-8547	1	47	services	service	NOUN
crln-8547	1	48	.	.	PUNCT
crln-8547	2	1	the	the	DET
crln-8547	2	2	word	word	NOUN
crln-8547	2	3	customer	customer	NOUN
crln-8547	2	4	in	in	ADP
crln-8547	2	5	customer	customer	NOUN
crln-8547	2	6	services	service	NOUN
crln-8547	2	7	is	be	AUX
crln-8547	2	8	one	one	NUM
crln-8547	2	9	that	that	PRON
crln-8547	2	10	causes	cause	VERB
crln-8547	2	11	a	a	DET
crln-8547	2	12	shudder	shudder	NOUN
crln-8547	2	13	in	in	ADP
crln-8547	2	14	some	some	DET
crln-8547	2	15	more	more	ADV
crln-8547	2	16	traditional	traditional	ADJ
crln-8547	2	17	members	member	NOUN
crln-8547	2	18	of	of	ADP
crln-8547	2	19	the	the	DET
crln-8547	2	20	library	library	NOUN
crln-8547	2	21	profession	profession	NOUN
crln-8547	2	22	.	.	PUNCT
crln-8547	3	1	as	as	SCONJ
crln-8547	3	2	reg	reg	PROPN
crln-8547	3	3	carr	carr	PROPN
crln-8547	3	4	so	so	ADV
crln-8547	3	5	succinctly	succinctly	ADV
crln-8547	3	6	put	put	VERB
crln-8547	3	7	it	it	PRON
crln-8547	3	8	in	in	ADP
crln-8547	3	9	his	his	PRON
crln-8547	3	10	paper	paper	NOUN
crln-8547	3	11	on	on	ADP
crln-8547	3	12	academic	academic	ADJ
crln-8547	3	13	“	"	PUNCT
crln-8547	3	14	hybrid	hybrid	NOUN
crln-8547	3	15	”	"	PUNCT
crln-8547	3	16	library	library	NOUN
crln-8547	3	17	perspectives	perspective	NOUN
crln-8547	3	18	,	,	PUNCT
crln-8547	3	19	“	"	PUNCT
crln-8547	3	20	even	even	ADV
crln-8547	3	21	now	now	ADV
crln-8547	3	22	there	there	PRON
crln-8547	3	23	are	be	VERB
crln-8547	3	24	still	still	ADV
crln-8547	3	25	a	a	DET
crln-8547	3	26	few	few	ADJ
crln-8547	3	27	library	library	NOUN
crln-8547	3	28	staff	staff	NOUN
crln-8547	3	29	…	…	PUNCT
crln-8547	3	30	who	who	PRON
crln-8547	3	31	prefer	prefer	VERB
crln-8547	3	32	,	,	PUNCT
crln-8547	3	33	mistakenly	mistakenly	ADV
crln-8547	3	34	,	,	PUNCT
crln-8547	3	35	to	to	PART
crln-8547	3	36	think	think	VERB
crln-8547	3	37	that	that	SCONJ
crln-8547	3	38	their	their	PRON
crln-8547	3	39	libraries	library	NOUN
crln-8547	3	40	exist	exist	VERB
crln-8547	3	41	primarily	primarily	ADV
crln-8547	3	42	to	to	PART
crln-8547	3	43	provide	provide	VERB
crln-8547	3	44	them	they	PRON
crln-8547	3	45	with	with	ADP
crln-8547	3	46	employment	employment	NOUN
crln-8547	3	47	,	,	PUNCT
crln-8547	3	48	rather	rather	ADV
crln-8547	3	49	than	than	ADP
crln-8547	3	50	first	first	ADV
crln-8547	3	51	and	and	CCONJ
crln-8547	3	52	foremost	foremost	ADV
crln-8547	3	53	to	to	PART
crln-8547	3	54	serve	serve	VERB
crln-8547	3	55	their	their	PRON
crln-8547	3	56	users”.1	users”.1	NOUN
crln-8547	3	57	the	the	DET
crln-8547	3	58	fact	fact	NOUN
crln-8547	3	59	that	that	SCONJ
crln-8547	3	60	libraries	library	NOUN
crln-8547	3	61	shy	shy	VERB
crln-8547	3	62	away	away	ADV
crln-8547	3	63	from	from	ADP
crln-8547	3	64	referring	refer	VERB
crln-8547	3	65	to	to	ADP
crln-8547	3	66	their	their	PRON
crln-8547	3	67	users	user	NOUN
crln-8547	3	68	as	as	SCONJ
crln-8547	3	69	customers	customer	NOUN
crln-8547	3	70	is	be	AUX
crln-8547	3	71	an	an	DET
crln-8547	3	72	indication	indication	NOUN
crln-8547	3	73	of	of	ADP
crln-8547	3	74	the	the	DET
crln-8547	3	75	difficulty	difficulty	NOUN
crln-8547	3	76	with	with	ADP
crln-8547	3	77	which	which	PRON
crln-8547	3	78	libraries	library	NOUN
crln-8547	3	79	have	have	AUX
crln-8547	3	80	adapted	adapt	VERB
crln-8547	3	81	to	to	ADP
crln-8547	3	82	the	the	DET
crln-8547	3	83	new	new	ADJ
crln-8547	3	84	consumer	consumer	NOUN
crln-8547	3	85	approach	approach	NOUN
crln-8547	3	86	to	to	ADP
crln-8547	3	87	higher	high	ADJ
crln-8547	3	88	education	education	NOUN
crln-8547	3	89	.	.	PUNCT
crln-8547	4	1	at	at	ADP
crln-8547	4	2	newcastle	newcastle	PROPN
crln-8547	4	3	university	university	NOUN
crln-8547	4	4	library	library	NOUN
crln-8547	4	5	,	,	PUNCT
crln-8547	4	6	the	the	DET
crln-8547	4	7	customer	customer	NOUN
crln-8547	4	8	services	service	NOUN
crln-8547	4	9	group	group	NOUN
crln-8547	4	10	was	be	AUX
crln-8547	4	11	keen	keen	ADJ
crln-8547	4	12	to	to	PART
crln-8547	4	13	target	target	VERB
crln-8547	4	14	improvements	improvement	NOUN
crln-8547	4	15	to	to	ADP
crln-8547	4	16	services	service	NOUN
crln-8547	4	17	that	that	PRON
crln-8547	4	18	are	be	AUX
crln-8547	4	19	important	important	ADJ
crln-8547	4	20	to	to	ADP
crln-8547	4	21	the	the	DET
crln-8547	4	22	users	user	NOUN
crln-8547	4	23	of	of	ADP
crln-8547	4	24	the	the	DET
crln-8547	4	25	library	library	NOUN
crln-8547	4	26	,	,	PUNCT
crln-8547	4	27	rather	rather	ADV
crln-8547	4	28	than	than	ADP
crln-8547	4	29	projects	project	NOUN
crln-8547	4	30	that	that	SCONJ
crln-8547	4	31	library	library	ADJ
crln-8547	4	32	staff	staff	NOUN
crln-8547	4	33	felt	feel	VERB
crln-8547	4	34	were	be	AUX
crln-8547	4	35	important	important	ADJ
crln-8547	4	36	to	to	ADP
crln-8547	4	37	the	the	DET
crln-8547	4	38	users	user	NOUN
crln-8547	4	39	.	.	PUNCT
crln-8547	5	1	the	the	DET
crln-8547	5	2	literature	literature	NOUN
crln-8547	5	3	increasingly	increasingly	ADV
crln-8547	5	4	reports	report	VERB
crln-8547	5	5	that	that	SCONJ
crln-8547	5	6	the	the	DET
crln-8547	5	7	best	good	ADJ
crln-8547	5	8	method	method	NOUN
crln-8547	5	9	of	of	ADP
crln-8547	5	10	developing	develop	VERB
crln-8547	5	11	high	high	ADJ
crln-8547	5	12	quality	quality	NOUN
crln-8547	5	13	,	,	PUNCT
crln-8547	5	14	relevant	relevant	ADJ
crln-8547	5	15	and	and	CCONJ
crln-8547	5	16	useful	useful	ADJ
crln-8547	5	17	services	service	NOUN
crln-8547	5	18	is	be	AUX
crln-8547	5	19	to	to	PART
crln-8547	5	20	involve	involve	VERB
crln-8547	5	21	our	our	PRON
crln-8547	5	22	users	user	NOUN
crln-8547	5	23	throughout	throughout	ADP
crln-8547	5	24	the	the	DET
crln-8547	5	25	lifecycle	lifecycle	NOUN
crln-8547	5	26	.	.	PUNCT
crln-8547	6	1	nambisan	nambisan	PROPN
crln-8547	6	2	’s	’s	PART
crln-8547	6	3	work	work	NOUN
crln-8547	6	4	validates	validate	VERB
crln-8547	6	5	this	this	DET
crln-8547	6	6	premise	premise	NOUN
crln-8547	6	7	,	,	PUNCT
crln-8547	6	8	with	with	ADP
crln-8547	6	9	his	his	PRON
crln-8547	6	10	tripartite	tripartite	ADJ
crln-8547	6	11	vision	vision	NOUN
crln-8547	6	12	of	of	ADP
crln-8547	6	13	the	the	DET
crln-8547	6	14	user	user	NOUN
crln-8547	6	15	/	/	SYM
crln-8547	6	16	customer	customer	NOUN
crln-8547	6	17	as	as	ADP
crln-8547	6	18	a	a	DET
crln-8547	6	19	resource	resource	NOUN
crln-8547	6	20	for	for	ADP
crln-8547	6	21	the	the	DET
crln-8547	6	22	initial	initial	ADJ
crln-8547	6	23	ideas	idea	NOUN
crln-8547	6	24	and	and	CCONJ
crln-8547	6	25	drivers	driver	NOUN
crln-8547	6	26	,	,	PUNCT
crln-8547	6	27	as	as	ADP
crln-8547	6	28	a	a	DET
crln-8547	6	29	co	co	NOUN
crln-8547	6	30	-	-	NOUN
crln-8547	6	31	creator	creator	NOUN
crln-8547	6	32	as	as	SCONJ
crln-8547	6	33	we	we	PRON
crln-8547	6	34	consult	consult	VERB
crln-8547	6	35	them	they	PRON
crln-8547	6	36	during	during	ADP
crln-8547	6	37	the	the	DET
crln-8547	6	38	development	development	NOUN
crln-8547	6	39	of	of	ADP
crln-8547	6	40	a	a	DET
crln-8547	6	41	service	service	NOUN
crln-8547	6	42	,	,	PUNCT
crln-8547	6	43	and	and	CCONJ
crln-8547	6	44	finally	finally	ADV
crln-8547	6	45	as	as	ADP
crln-8547	6	46	the	the	DET
crln-8547	6	47	consumer	consumer	NOUN
crln-8547	6	48	of	of	ADP
crln-8547	6	49	the	the	DET
crln-8547	6	50	service	service	NOUN
crln-8547	6	51	at	at	ADP
crln-8547	6	52	the	the	DET
crln-8547	6	53	end	end	NOUN
crln-8547	6	54	point.2	point.2	NOUN
crln-8547	6	55	however	however	ADV
crln-8547	6	56	,	,	PUNCT
crln-8547	6	57	as	as	ADP
crln-8547	6	58	the	the	DET
crln-8547	6	59	age	age	NOUN
crln-8547	6	60	of	of	ADP
crln-8547	6	61	value	value	NOUN
crln-8547	6	62	for	for	ADP
crln-8547	6	63	money	money	NOUN
crln-8547	6	64	and	and	CCONJ
crln-8547	6	65	evaluation	evaluation	NOUN
crln-8547	6	66	rolls	roll	NOUN
crln-8547	6	67	on	on	ADP
crln-8547	6	68	,	,	PUNCT
crln-8547	6	69	students	student	NOUN
crln-8547	6	70	are	be	AUX
crln-8547	6	71	ever	ever	ADV
crln-8547	6	72	increasingly	increasingly	ADV
crln-8547	6	73	required	require	VERB
crln-8547	6	74	to	to	PART
crln-8547	6	75	fill	fill	VERB
crln-8547	6	76	in	in	ADP
crln-8547	6	77	surveys	survey	NOUN
crln-8547	6	78	and	and	CCONJ
crln-8547	6	79	evaluation	evaluation	NOUN
crln-8547	6	80	reports	report	NOUN
crln-8547	6	81	,	,	PUNCT
crln-8547	6	82	leading	lead	VERB
crln-8547	6	83	to	to	ADP
crln-8547	6	84	“	"	PUNCT
crln-8547	6	85	survey	survey	VERB
crln-8547	6	86	fatigue	fatigue	NOUN
crln-8547	6	87	.	.	PUNCT
crln-8547	6	88	”	"	PUNCT
crln-8547	7	1	this	this	PRON
crln-8547	7	2	makes	make	VERB
crln-8547	7	3	the	the	DET
crln-8547	7	4	collection	collection	NOUN
crln-8547	7	5	of	of	ADP
crln-8547	7	6	opinion	opinion	NOUN
crln-8547	7	7	and	and	CCONJ
crln-8547	7	8	ideas	idea	NOUN
crln-8547	7	9	from	from	ADP
crln-8547	7	10	our	our	PRON
crln-8547	7	11	users	user	NOUN
crln-8547	7	12	an	an	DET
crln-8547	7	13	increasingly	increasingly	ADV
crln-8547	7	14	time	time	NOUN
crln-8547	7	15	consuming	consume	VERB
crln-8547	7	16	issue	issue	NOUN
crln-8547	7	17	as	as	SCONJ
crln-8547	7	18	we	we	PRON
crln-8547	7	19	seek	seek	VERB
crln-8547	7	20	unusual	unusual	ADJ
crln-8547	7	21	methods	method	NOUN
crln-8547	7	22	in	in	ADP
crln-8547	7	23	order	order	NOUN
crln-8547	7	24	to	to	PART
crln-8547	7	25	wring	wring	VERB
crln-8547	7	26	feedback	feedback	NOUN
crln-8547	7	27	from	from	ADP
crln-8547	7	28	our	our	PRON
crln-8547	7	29	users	user	NOUN
crln-8547	7	30	.	.	PUNCT
crln-8547	8	1	mindful	mindful	ADJ
crln-8547	8	2	of	of	ADP
crln-8547	8	3	this	this	DET
crln-8547	8	4	questionnaire	questionnaire	NOUN
crln-8547	8	5	ennui	ennui	NOUN
crln-8547	8	6	,	,	PUNCT
crln-8547	8	7	the	the	DET
crln-8547	8	8	customer	customer	NOUN
crln-8547	8	9	services	service	NOUN
crln-8547	8	10	group	group	NOUN
crln-8547	8	11	tasked	task	VERB
crln-8547	8	12	themselves	themselves	PRON
crln-8547	8	13	with	with	ADP
crln-8547	8	14	devising	devise	VERB
crln-8547	8	15	a	a	DET
crln-8547	8	16	method	method	NOUN
crln-8547	8	17	of	of	ADP
crln-8547	8	18	surveying	surveying	NOUN
crln-8547	8	19	,	,	PUNCT
crln-8547	8	20	which	which	PRON
crln-8547	8	21	was	be	AUX
crln-8547	8	22	both	both	ADV
crln-8547	8	23	painless	painless	ADJ
crln-8547	8	24	to	to	ADP
crln-8547	8	25	the	the	DET
crln-8547	8	26	users	user	NOUN
crln-8547	8	27	and	and	CCONJ
crln-8547	8	28	gathered	gather	VERB
crln-8547	8	29	essential	essential	ADJ
crln-8547	8	30	information	information	NOUN
crln-8547	8	31	for	for	ADP
crln-8547	8	32	service	service	NOUN
crln-8547	8	33	innovation	innovation	NOUN
crln-8547	8	34	ideas	idea	NOUN
crln-8547	8	35	.	.	PUNCT
crln-8547	9	1	literature	literature	NOUN
crln-8547	9	2	review	review	VERB
crln-8547	9	3	there	there	PRON
crln-8547	9	4	is	be	VERB
crln-8547	9	5	an	an	DET
crln-8547	9	6	increasing	increase	VERB
crln-8547	9	7	amount	amount	NOUN
crln-8547	9	8	of	of	ADP
crln-8547	9	9	literature	literature	NOUN
crln-8547	9	10	on	on	ADP
crln-8547	9	11	the	the	DET
crln-8547	9	12	student	student	NOUN
crln-8547	9	13	experience	experience	NOUN
crln-8547	9	14	and	and	CCONJ
crln-8547	9	15	relevance	relevance	NOUN
crln-8547	9	16	of	of	ADP
crln-8547	9	17	the	the	DET
crln-8547	9	18	academic	academic	ADJ
crln-8547	9	19	library	library	NOUN
crln-8547	9	20	in	in	ADP
crln-8547	9	21	the	the	DET
crln-8547	9	22	first	first	ADJ
crln-8547	9	23	quarter	quarter	NOUN
crln-8547	9	24	of	of	ADP
crln-8547	9	25	the	the	DET
crln-8547	9	26	21st	21st	ADJ
crln-8547	9	27	century	century	NOUN
crln-8547	9	28	.	.	PUNCT
crln-8547	10	1	jean	jean	PROPN
crln-8547	10	2	sykes	sykes	PROPN
crln-8547	10	3	wisely	wisely	ADV
crln-8547	10	4	points	point	VERB
crln-8547	10	5	out	out	ADP
crln-8547	10	6	that	that	SCONJ
crln-8547	10	7	in	in	ADP
crln-8547	10	8	order	order	NOUN
crln-8547	10	9	to	to	PART
crln-8547	10	10	make	make	VERB
crln-8547	10	11	our	our	PRON
crln-8547	10	12	services	service	NOUN
crln-8547	10	13	relevant	relevant	ADJ
crln-8547	10	14	we	we	PRON
crln-8547	10	15	need	need	VERB
crln-8547	10	16	to	to	PART
crln-8547	10	17	really	really	ADV
crln-8547	10	18	understand	understand	VERB
crln-8547	10	19	our	our	PRON
crln-8547	10	20	users	user	NOUN
crln-8547	10	21	,	,	PUNCT
crln-8547	10	22	putting	put	VERB
crln-8547	10	23	aside	aside	ADV
crln-8547	10	24	our	our	PRON
crln-8547	10	25	own	own	ADJ
crln-8547	10	26	20th	20th	ADJ
crln-8547	10	27	-	-	PUNCT
crln-8547	10	28	century	century	NOUN
crln-8547	10	29	experiences	experience	NOUN
crln-8547	10	30	of	of	ADP
crln-8547	10	31	both	both	DET
crln-8547	10	32	society	society	NOUN
crln-8547	10	33	and	and	CCONJ
crln-8547	10	34	libraries.3	libraries.3	NOUN
crln-8547	10	35	most	most	ADJ
crln-8547	10	36	research	research	NOUN
crln-8547	10	37	into	into	ADP
crln-8547	10	38	service	service	NOUN
crln-8547	10	39	innovation	innovation	NOUN
crln-8547	10	40	and	and	CCONJ
crln-8547	10	41	customer	customer	NOUN
crln-8547	10	42	input	input	NOUN
crln-8547	10	43	has	have	AUX
crln-8547	10	44	been	be	AUX
crln-8547	10	45	heavily	heavily	ADV
crln-8547	10	46	theory	theory	NOUN
crln-8547	10	47	-	-	PUNCT
crln-8547	10	48	based	base	VERB
crln-8547	10	49	and	and	CCONJ
crln-8547	10	50	borrowed	borrow	VERB
crln-8547	10	51	from	from	ADP
crln-8547	10	52	management	management	NOUN
crln-8547	10	53	concepts	concept	NOUN
crln-8547	10	54	,	,	PUNCT
crln-8547	10	55	such	such	ADJ
crln-8547	10	56	as	as	ADP
crln-8547	10	57	blume	blume	PROPN
crln-8547	10	58	’s	’s	PART
crln-8547	10	59	five	five	NUM
crln-8547	10	60	factors	factor	NOUN
crln-8547	10	61	influencing	influence	VERB
crln-8547	10	62	the	the	DET
crln-8547	10	63	value	value	NOUN
crln-8547	10	64	customers	customer	NOUN
crln-8547	10	65	place	place	VERB
crln-8547	10	66	on	on	ADP
crln-8547	10	67	service	service	NOUN
crln-8547	10	68	and	and	CCONJ
crln-8547	10	69	performance	performance	NOUN
crln-8547	10	70	,	,	PUNCT
crln-8547	10	71	and	and	CCONJ
crln-8547	10	72	developed	develop	VERB
crln-8547	10	73	by	by	ADP
crln-8547	10	74	work	work	NOUN
crln-8547	10	75	around	around	ADP
crln-8547	10	76	marketing	marketing	NOUN
crln-8547	10	77	and	and	CCONJ
crln-8547	10	78	customer	customer	NOUN
crln-8547	10	79	-	-	PUNCT
crln-8547	10	80	focused	focus	VERB
crln-8547	10	81	culture	culture	NOUN
crln-8547	10	82	in	in	ADP
crln-8547	11	1	erika	erika	PROPN
crln-8547	11	2	l.	l.	PROPN
crln-8547	11	3	gavillet	gavillet	PROPN
crln-8547	11	4	the	the	DET
crln-8547	11	5	“	"	PUNCT
crln-8547	11	6	just	just	ADV
crln-8547	11	7	do	do	VERB
crln-8547	11	8	it	it	PRON
crln-8547	11	9	”	"	PUNCT
crln-8547	11	10	approach	approach	NOUN
crln-8547	11	11	to	to	ADP
crln-8547	11	12	customer	customer	NOUN
crln-8547	11	13	service	service	PROPN
crln-8547	11	14	development	development	NOUN
crln-8547	11	15	a	a	DET
crln-8547	11	16	case	case	NOUN
crln-8547	11	17	study	study	NOUN
crln-8547	11	18	erika	erika	PROPN
crln-8547	11	19	l.	l.	PROPN
crln-8547	11	20	gavillet	gavillet	PROPN
crln-8547	11	21	is	be	AUX
crln-8547	11	22	medical	medical	ADJ
crln-8547	11	23	librarian	librarian	NOUN
crln-8547	11	24	at	at	ADP
crln-8547	11	25	newcastle	newcastle	PROPN
crln-8547	11	26	university	university	PROPN
crln-8547	11	27	,	,	PUNCT
crln-8547	11	28	in	in	ADP
crln-8547	11	29	newcastle	newcastle	PROPN
crln-8547	11	30	upon	upon	SCONJ
crln-8547	11	31	tyne	tyne	PROPN
crln-8547	11	32	,	,	PUNCT
crln-8547	11	33	united	united	ADJ
crln-8547	11	34	kingdom	kingdom	PROPN
crln-8547	11	35	,	,	PUNCT
crln-8547	11	36	e	e	NOUN
crln-8547	11	37	-	-	NOUN
crln-8547	11	38	mail	mail	NOUN
crln-8547	11	39	:	:	PUNCT
crln-8547	11	40	erika.gavillet@ncl.ac.uk	erika.gavillet@ncl.ac.uk	VERB
crln-8547	11	41	©	©	ADP
crln-8547	11	42	2011	2011	NUM
crln-8547	11	43	erika	erika	PROPN
crln-8547	11	44	l.	l.	PROPN
crln-8547	11	45	gavillet	gavillet	PROPN
crln-8547	11	46	c&rl	c&rl	PROPN
crln-8547	11	47	news	news	PROPN
crln-8547	11	48	april	april	PROPN
crln-8547	11	49	2011	2011	NUM
crln-8547	12	1	230	230	NUM
crln-8547	12	2	libraries.4,5,6,7	libraries.4,5,6,7	NOUN
crln-8547	12	3	however	however	ADV
crln-8547	12	4	,	,	PUNCT
crln-8547	12	5	a	a	DET
crln-8547	12	6	new	new	ADJ
crln-8547	12	7	less	less	ADJ
crln-8547	12	8	theory	theory	NOUN
crln-8547	12	9	based	base	VERB
crln-8547	12	10	,	,	PUNCT
crln-8547	12	11	more	more	ADJ
crln-8547	12	12	“	"	PUNCT
crln-8547	12	13	light	light	ADJ
crln-8547	12	14	-	-	PUNCT
crln-8547	12	15	touch	touch	NOUN
crln-8547	12	16	”	"	PUNCT
crln-8547	12	17	approach	approach	NOUN
crln-8547	12	18	has	have	AUX
crln-8547	12	19	been	be	AUX
crln-8547	12	20	espoused	espouse	VERB
crln-8547	12	21	recently	recently	ADV
crln-8547	12	22	with	with	ADP
crln-8547	12	23	research	research	NOUN
crln-8547	12	24	,	,	PUNCT
crln-8547	12	25	such	such	ADJ
crln-8547	12	26	as	as	ADP
crln-8547	12	27	john	john	PROPN
crln-8547	12	28	christensen	christensen	PROPN
crln-8547	12	29	’s	’s	PART
crln-8547	12	30	fish	fish	NOUN
crln-8547	12	31	philosophy8,9	philosophy8,9	PROPN
crln-8547	12	32	and	and	CCONJ
crln-8547	12	33	,	,	PUNCT
crln-8547	12	34	that	that	SCONJ
crln-8547	12	35	“	"	PUNCT
crln-8547	12	36	libraries	library	NOUN
crln-8547	12	37	really	really	ADV
crln-8547	12	38	ought	ought	AUX
crln-8547	12	39	to	to	PART
crln-8547	12	40	use	use	VERB
crln-8547	12	41	…	…	PUNCT
crln-8547	12	42	techniques	technique	NOUN
crln-8547	12	43	to	to	PART
crln-8547	12	44	reach	reach	VERB
crln-8547	12	45	students	student	NOUN
crln-8547	12	46	…	…	PUNCT
crln-8547	12	47	with	with	ADP
crln-8547	12	48	messages	message	NOUN
crln-8547	12	49	that	that	PRON
crln-8547	12	50	speak	speak	VERB
crln-8547	12	51	to	to	ADP
crln-8547	12	52	them	they	PRON
crln-8547	12	53	in	in	ADP
crln-8547	12	54	their	their	PRON
crln-8547	12	55	own	own	ADJ
crln-8547	12	56	language	language	NOUN
crln-8547	12	57	.	.	PUNCT
crln-8547	13	1	libraries	library	NOUN
crln-8547	13	2	should	should	AUX
crln-8547	13	3	also	also	ADV
crln-8547	13	4	consider	consider	VERB
crln-8547	13	5	making	make	VERB
crln-8547	13	6	concessions	concession	NOUN
crln-8547	13	7	to	to	ADP
crln-8547	13	8	students	student	NOUN
crln-8547	13	9	’	'	PUNCT
crln-8547	13	10	lifestyles	lifestyle	NOUN
crln-8547	13	11	.	.	PUNCT
crln-8547	13	12	”	"	PUNCT
crln-8547	14	1	this	this	PRON
crln-8547	14	2	is	be	AUX
crln-8547	14	3	counter	counter	ADJ
crln-8547	14	4	-	-	ADJ
crln-8547	14	5	intuitive	intuitive	ADJ
crln-8547	14	6	to	to	ADP
crln-8547	14	7	the	the	DET
crln-8547	14	8	traditional	traditional	ADJ
crln-8547	14	9	approach	approach	NOUN
crln-8547	14	10	to	to	ADP
crln-8547	14	11	innovation	innovation	NOUN
crln-8547	14	12	in	in	ADP
crln-8547	14	13	academic	academic	ADJ
crln-8547	14	14	libraries	library	NOUN
crln-8547	14	15	,	,	PUNCT
crln-8547	14	16	where	where	SCONJ
crln-8547	14	17	project	project	NOUN
crln-8547	14	18	groups	group	NOUN
crln-8547	14	19	and	and	CCONJ
crln-8547	14	20	mass	mass	NOUN
crln-8547	14	21	consultation	consultation	NOUN
crln-8547	14	22	tend	tend	VERB
crln-8547	14	23	to	to	PART
crln-8547	14	24	take	take	VERB
crln-8547	14	25	place	place	NOUN
crln-8547	14	26	prior	prior	ADV
crln-8547	14	27	to	to	ADP
crln-8547	14	28	any	any	DET
crln-8547	14	29	service	service	NOUN
crln-8547	14	30	development	development	NOUN
crln-8547	14	31	.	.	PUNCT
crln-8547	15	1	an	an	DET
crln-8547	15	2	omc	omc	PROPN
crln-8547	15	3	group	group	NOUN
crln-8547	15	4	white	white	PROPN
crln-8547	15	5	paper	paper	PROPN
crln-8547	15	6	in	in	ADP
crln-8547	15	7	2004	2004	NUM
crln-8547	15	8	,	,	PUNCT
crln-8547	15	9	states	state	VERB
crln-8547	15	10	that	that	SCONJ
crln-8547	15	11	“	"	PUNCT
crln-8547	15	12	in	in	ADP
crln-8547	15	13	volatile	volatile	ADJ
crln-8547	15	14	times	time	NOUN
crln-8547	15	15	like	like	ADP
crln-8547	15	16	now	now	ADV
crln-8547	15	17	,	,	PUNCT
crln-8547	15	18	where	where	SCONJ
crln-8547	15	19	it	it	PRON
crln-8547	15	20	is	be	AUX
crln-8547	15	21	almost	almost	ADV
crln-8547	15	22	impossible	impossible	ADJ
crln-8547	15	23	to	to	PART
crln-8547	15	24	predict	predict	VERB
crln-8547	15	25	the	the	DET
crln-8547	15	26	future	future	ADJ
crln-8547	15	27	value	value	NOUN
crln-8547	15	28	of	of	ADP
crln-8547	15	29	a	a	DET
crln-8547	15	30	new	new	ADJ
crln-8547	15	31	idea	idea	NOUN
crln-8547	15	32	(	(	PUNCT
crln-8547	15	33	particularly	particularly	ADV
crln-8547	15	34	one	one	NOUN
crln-8547	15	35	that	that	PRON
crln-8547	15	36	is	be	AUX
crln-8547	15	37	technologically	technologically	ADV
crln-8547	15	38	driven	drive	VERB
crln-8547	15	39	)	)	PUNCT
crln-8547	15	40	,	,	PUNCT
crln-8547	15	41	it	it	PRON
crln-8547	15	42	is	be	AUX
crln-8547	15	43	better	well	ADJ
crln-8547	15	44	to	to	PART
crln-8547	15	45	“	"	PUNCT
crln-8547	15	46	just	just	ADV
crln-8547	15	47	do	do	VERB
crln-8547	15	48	it	it	PRON
crln-8547	15	49	.	.	PUNCT
crln-8547	16	1	”10	”10	NOUN
crln-8547	17	1	so	so	ADV
crln-8547	17	2	,	,	PUNCT
crln-8547	17	3	is	be	AUX
crln-8547	17	4	it	it	PRON
crln-8547	17	5	a	a	DET
crln-8547	17	6	method	method	NOUN
crln-8547	17	7	that	that	PRON
crln-8547	17	8	can	can	AUX
crln-8547	17	9	be	be	AUX
crln-8547	17	10	usefully	usefully	ADV
crln-8547	17	11	used	use	VERB
crln-8547	17	12	in	in	ADP
crln-8547	17	13	the	the	DET
crln-8547	17	14	academic	academic	ADJ
crln-8547	17	15	library	library	NOUN
crln-8547	17	16	of	of	ADP
crln-8547	17	17	today	today	NOUN
crln-8547	17	18	?	?	PUNCT
crln-8547	18	1	case	case	NOUN
crln-8547	18	2	study	study	VERB
crln-8547	18	3	the	the	DET
crln-8547	18	4	customer	customer	NOUN
crln-8547	18	5	services	service	NOUN
crln-8547	18	6	group	group	NOUN
crln-8547	18	7	at	at	ADP
crln-8547	18	8	newcastle	newcastle	PROPN
crln-8547	18	9	university	university	PROPN
crln-8547	18	10	library	library	NOUN
crln-8547	18	11	wanted	want	VERB
crln-8547	18	12	to	to	PART
crln-8547	18	13	develop	develop	VERB
crln-8547	18	14	services	service	NOUN
crln-8547	18	15	that	that	PRON
crln-8547	18	16	would	would	AUX
crln-8547	18	17	have	have	VERB
crln-8547	18	18	the	the	DET
crln-8547	18	19	maximum	maximum	ADJ
crln-8547	18	20	positive	positive	ADJ
crln-8547	18	21	impact	impact	NOUN
crln-8547	18	22	on	on	ADP
crln-8547	18	23	the	the	DET
crln-8547	18	24	users	user	NOUN
crln-8547	18	25	of	of	ADP
crln-8547	18	26	the	the	DET
crln-8547	18	27	library	library	NOUN
crln-8547	18	28	.	.	PUNCT
crln-8547	19	1	however	however	ADV
crln-8547	19	2	,	,	PUNCT
crln-8547	19	3	library	library	ADJ
crln-8547	19	4	staff	staff	NOUN
crln-8547	19	5	are	be	AUX
crln-8547	19	6	well	well	ADV
crln-8547	19	7	aware	aware	ADJ
crln-8547	19	8	of	of	ADP
crln-8547	19	9	the	the	DET
crln-8547	19	10	difficulty	difficulty	NOUN
crln-8547	19	11	in	in	ADP
crln-8547	19	12	extracting	extract	VERB
crln-8547	19	13	opinion	opinion	NOUN
crln-8547	19	14	and	and	CCONJ
crln-8547	19	15	responses	response	NOUN
crln-8547	19	16	from	from	ADP
crln-8547	19	17	students	student	NOUN
crln-8547	19	18	,	,	PUNCT
crln-8547	19	19	especially	especially	ADV
crln-8547	19	20	in	in	ADP
crln-8547	19	21	this	this	DET
crln-8547	19	22	age	age	NOUN
crln-8547	19	23	of	of	ADP
crln-8547	19	24	survey	survey	NOUN
crln-8547	19	25	ennui.11	ennui.11	VERB
crln-8547	19	26	the	the	DET
crln-8547	19	27	group	group	NOUN
crln-8547	19	28	decided	decide	VERB
crln-8547	19	29	to	to	PART
crln-8547	19	30	adopt	adopt	VERB
crln-8547	19	31	a	a	DET
crln-8547	19	32	“	"	PUNCT
crln-8547	19	33	quick	quick	ADJ
crln-8547	19	34	and	and	CCONJ
crln-8547	19	35	dirty	dirty	ADJ
crln-8547	19	36	”	"	PUNCT
crln-8547	19	37	survey	survey	NOUN
crln-8547	19	38	approach	approach	NOUN
crln-8547	19	39	.	.	PUNCT
crln-8547	20	1	we	we	PRON
crln-8547	20	2	asked	ask	VERB
crln-8547	20	3	just	just	ADV
crln-8547	20	4	three	three	NUM
crln-8547	20	5	questions	question	NOUN
crln-8547	20	6	:	:	PUNCT
crln-8547	20	7	•	•	ADP
crln-8547	20	8	what	what	PRON
crln-8547	20	9	five	five	NUM
crln-8547	20	10	activities	activity	NOUN
crln-8547	20	11	do	do	AUX
crln-8547	20	12	you	you	PRON
crln-8547	20	13	do	do	VERB
crln-8547	20	14	most	most	ADJ
crln-8547	20	15	in	in	ADP
crln-8547	20	16	the	the	DET
crln-8547	20	17	library	library	NOUN
crln-8547	20	18	?	?	PUNCT
crln-8547	21	1	(	(	PUNCT
crln-8547	21	2	with	with	ADP
crln-8547	21	3	a	a	DET
crln-8547	21	4	list	list	NOUN
crln-8547	21	5	of	of	ADP
crln-8547	21	6	services	service	NOUN
crln-8547	21	7	with	with	ADP
crln-8547	21	8	tick	tick	NOUN
crln-8547	21	9	boxes	box	NOUN
crln-8547	21	10	)	)	PUNCT
crln-8547	21	11	•	•	ADP
crln-8547	21	12	what	what	PRON
crln-8547	21	13	else	else	ADV
crln-8547	21	14	do	do	AUX
crln-8547	21	15	you	you	PRON
crln-8547	21	16	use	use	VERB
crln-8547	21	17	in	in	ADP
crln-8547	21	18	the	the	DET
crln-8547	21	19	library	library	NOUN
crln-8547	21	20	?	?	PUNCT
crln-8547	22	1	(	(	PUNCT
crln-8547	22	2	with	with	ADP
crln-8547	22	3	a	a	DET
crln-8547	22	4	list	list	NOUN
crln-8547	22	5	of	of	ADP
crln-8547	22	6	services	service	NOUN
crln-8547	22	7	with	with	ADP
crln-8547	22	8	tick	tick	NOUN
crln-8547	22	9	boxes	box	NOUN
crln-8547	22	10	)	)	PUNCT
crln-8547	22	11	•	•	ADP
crln-8547	22	12	if	if	SCONJ
crln-8547	22	13	money	money	NOUN
crln-8547	22	14	were	be	AUX
crln-8547	22	15	no	no	DET
crln-8547	22	16	object	object	NOUN
crln-8547	22	17	,	,	PUNCT
crln-8547	22	18	what	what	PRON
crln-8547	22	19	single	single	ADJ
crln-8547	22	20	change	change	NOUN
crln-8547	22	21	would	would	AUX
crln-8547	22	22	improve	improve	VERB
crln-8547	22	23	your	your	PRON
crln-8547	22	24	library	library	NOUN
crln-8547	22	25	experience	experience	NOUN
crln-8547	22	26	the	the	DET
crln-8547	22	27	most	most	ADJ
crln-8547	22	28	?	?	PUNCT
crln-8547	23	1	it	it	PRON
crln-8547	23	2	was	be	AUX
crln-8547	23	3	also	also	ADV
crln-8547	23	4	decided	decide	VERB
crln-8547	23	5	to	to	PART
crln-8547	23	6	pursue	pursue	VERB
crln-8547	23	7	the	the	DET
crln-8547	23	8	responses	response	NOUN
crln-8547	23	9	quite	quite	ADV
crln-8547	23	10	aggressively	aggressively	ADV
crln-8547	23	11	—	—	PUNCT
crln-8547	23	12	library	library	ADJ
crln-8547	23	13	staff	staff	NOUN
crln-8547	23	14	approached	approach	VERB
crln-8547	23	15	students	student	NOUN
crln-8547	23	16	sat	sit	VERB
crln-8547	23	17	at	at	ADP
crln-8547	23	18	study	study	NOUN
crln-8547	23	19	places	place	NOUN
crln-8547	23	20	or	or	CCONJ
crln-8547	23	21	in	in	ADP
crln-8547	23	22	the	the	DET
crln-8547	23	23	café	café	NOUN
crln-8547	23	24	when	when	SCONJ
crln-8547	23	25	they	they	PRON
crln-8547	23	26	approached	approach	VERB
crln-8547	23	27	the	the	DET
crln-8547	23	28	enquiry	enquiry	NOUN
crln-8547	23	29	desks	desk	NOUN
crln-8547	23	30	.	.	PUNCT
crln-8547	24	1	mindful	mindful	ADJ
crln-8547	24	2	of	of	ADP
crln-8547	24	3	gathering	gather	VERB
crln-8547	24	4	data	datum	NOUN
crln-8547	24	5	from	from	ADP
crln-8547	24	6	those	those	PRON
crln-8547	24	7	who	who	PRON
crln-8547	24	8	were	be	AUX
crln-8547	24	9	not	not	PART
crln-8547	24	10	in	in	ADP
crln-8547	24	11	the	the	DET
crln-8547	24	12	library	library	NOUN
crln-8547	24	13	,	,	PUNCT
crln-8547	24	14	staff	staff	NOUN
crln-8547	24	15	also	also	ADV
crln-8547	24	16	stopped	stop	VERB
crln-8547	24	17	students	student	NOUN
crln-8547	24	18	at	at	ADP
crln-8547	24	19	a	a	DET
crln-8547	24	20	variety	variety	NOUN
crln-8547	24	21	of	of	ADP
crln-8547	24	22	locations	location	NOUN
crln-8547	24	23	on	on	ADP
crln-8547	24	24	campus	campus	NOUN
crln-8547	24	25	.	.	PUNCT
crln-8547	25	1	as	as	SCONJ
crln-8547	25	2	the	the	DET
crln-8547	25	3	survey	survey	NOUN
crln-8547	25	4	took	take	VERB
crln-8547	25	5	only	only	ADV
crln-8547	25	6	two	two	NUM
crln-8547	25	7	minutes	minute	NOUN
crln-8547	25	8	to	to	PART
crln-8547	25	9	complete	complete	VERB
crln-8547	25	10	,	,	PUNCT
crln-8547	25	11	about	about	ADV
crln-8547	25	12	1,000	1,000	NUM
crln-8547	25	13	responses	response	NOUN
crln-8547	25	14	were	be	AUX
crln-8547	25	15	gathered	gather	VERB
crln-8547	25	16	in	in	ADP
crln-8547	25	17	the	the	DET
crln-8547	25	18	survey	survey	NOUN
crln-8547	25	19	period	period	NOUN
crln-8547	25	20	.	.	PUNCT
crln-8547	26	1	this	this	PRON
crln-8547	26	2	included	include	VERB
crln-8547	26	3	responses	response	NOUN
crln-8547	26	4	from	from	ADP
crln-8547	26	5	staff	staff	NOUN
crln-8547	26	6	,	,	PUNCT
crln-8547	26	7	postgraduates	postgraduate	NOUN
crln-8547	26	8	,	,	PUNCT
crln-8547	26	9	undergraduates	undergraduate	NOUN
crln-8547	26	10	,	,	PUNCT
crln-8547	26	11	and	and	CCONJ
crln-8547	26	12	nhs	nhs	PROPN
crln-8547	26	13	external	external	ADJ
crln-8547	26	14	members	member	NOUN
crln-8547	26	15	of	of	ADP
crln-8547	26	16	the	the	DET
crln-8547	26	17	university	university	NOUN
crln-8547	26	18	library	library	NOUN
crln-8547	26	19	.	.	PUNCT
crln-8547	27	1	the	the	DET
crln-8547	27	2	results	result	NOUN
crln-8547	27	3	were	be	AUX
crln-8547	27	4	not	not	PART
crln-8547	27	5	unexpected	unexpected	ADJ
crln-8547	27	6	.	.	PUNCT
crln-8547	28	1	students	student	NOUN
crln-8547	28	2	wanted	want	VERB
crln-8547	28	3	more	more	ADJ
crln-8547	28	4	textbooks	textbook	NOUN
crln-8547	28	5	,	,	PUNCT
crln-8547	28	6	more	more	ADJ
crln-8547	28	7	pcs	pc	NOUN
crln-8547	28	8	,	,	PUNCT
crln-8547	28	9	more	more	ADJ
crln-8547	28	10	study	study	NOUN
crln-8547	28	11	spaces	space	NOUN
crln-8547	28	12	,	,	PUNCT
crln-8547	28	13	longer	long	ADV
crln-8547	28	14	opening	opening	NOUN
crln-8547	28	15	hours	hour	NOUN
crln-8547	28	16	.	.	PUNCT
crln-8547	29	1	more	more	ADV
crln-8547	29	2	interesting	interesting	ADJ
crln-8547	29	3	was	be	AUX
crln-8547	29	4	a	a	DET
crln-8547	29	5	desire	desire	NOUN
crln-8547	29	6	for	for	ADP
crln-8547	29	7	less	less	ADJ
crln-8547	29	8	noise	noise	NOUN
crln-8547	29	9	and	and	CCONJ
crln-8547	29	10	distractions	distraction	NOUN
crln-8547	29	11	when	when	SCONJ
crln-8547	29	12	they	they	PRON
crln-8547	29	13	were	be	AUX
crln-8547	29	14	studying	study	VERB
crln-8547	29	15	,	,	PUNCT
crln-8547	29	16	including	include	VERB
crln-8547	29	17	groups	group	NOUN
crln-8547	29	18	talking	talk	VERB
crln-8547	29	19	,	,	PUNCT
crln-8547	29	20	using	use	VERB
crln-8547	29	21	mobile	mobile	ADJ
crln-8547	29	22	phones	phone	NOUN
crln-8547	29	23	,	,	PUNCT
crln-8547	29	24	and	and	CCONJ
crln-8547	29	25	using	use	VERB
crln-8547	29	26	facebook	facebook	NOUN
crln-8547	29	27	on	on	ADP
crln-8547	29	28	pcs	pc	NOUN
crln-8547	29	29	when	when	SCONJ
crln-8547	29	30	others	other	NOUN
crln-8547	29	31	were	be	AUX
crln-8547	29	32	trying	try	VERB
crln-8547	29	33	to	to	PART
crln-8547	29	34	work	work	VERB
crln-8547	29	35	.	.	PUNCT
crln-8547	30	1	at	at	ADP
crln-8547	30	2	a	a	DET
crln-8547	30	3	meeting	meeting	NOUN
crln-8547	30	4	of	of	ADP
crln-8547	30	5	the	the	DET
crln-8547	30	6	customer	customer	NOUN
crln-8547	30	7	services	service	NOUN
crln-8547	30	8	group	group	NOUN
crln-8547	30	9	in	in	ADP
crln-8547	30	10	april	april	PROPN
crln-8547	30	11	2010	2010	NUM
crln-8547	30	12	,	,	PUNCT
crln-8547	30	13	the	the	DET
crln-8547	30	14	possibility	possibility	NOUN
crln-8547	30	15	of	of	ADP
crln-8547	30	16	a	a	DET
crln-8547	30	17	low	low	ADJ
crln-8547	30	18	-	-	PUNCT
crln-8547	30	19	cost	cost	NOUN
crln-8547	30	20	,	,	PUNCT
crln-8547	30	21	highly	highly	ADV
crln-8547	30	22	visible	visible	ADJ
crln-8547	30	23	,	,	PUNCT
crln-8547	30	24	and	and	CCONJ
crln-8547	30	25	positive	positive	ADJ
crln-8547	30	26	impact	impact	NOUN
crln-8547	30	27	campaign	campaign	NOUN
crln-8547	30	28	was	be	AUX
crln-8547	30	29	discussed	discuss	VERB
crln-8547	30	30	and	and	CCONJ
crln-8547	30	31	decided	decide	VERB
crln-8547	30	32	upon	upon	SCONJ
crln-8547	30	33	.	.	PUNCT
crln-8547	31	1	every	every	DET
crln-8547	31	2	member	member	NOUN
crln-8547	31	3	of	of	ADP
crln-8547	31	4	library	library	ADJ
crln-8547	31	5	staff	staff	NOUN
crln-8547	31	6	,	,	PUNCT
crln-8547	31	7	regardless	regardless	ADV
crln-8547	31	8	or	or	CCONJ
crln-8547	31	9	section	section	NOUN
crln-8547	31	10	,	,	PUNCT
crln-8547	31	11	job	job	NOUN
crln-8547	31	12	responsibility	responsibility	NOUN
crln-8547	31	13	,	,	PUNCT
crln-8547	31	14	or	or	CCONJ
crln-8547	31	15	grade	grade	NOUN
crln-8547	31	16	would	would	AUX
crln-8547	31	17	be	be	AUX
crln-8547	31	18	involved	involve	VERB
crln-8547	31	19	in	in	ADP
crln-8547	31	20	a	a	DET
crln-8547	31	21	campaign	campaign	NOUN
crln-8547	31	22	to	to	PART
crln-8547	31	23	keep	keep	VERB
crln-8547	31	24	the	the	DET
crln-8547	31	25	library	library	NOUN
crln-8547	31	26	as	as	ADP
crln-8547	31	27	quiet	quiet	ADJ
crln-8547	31	28	and	and	CCONJ
crln-8547	31	29	pleasant	pleasant	ADJ
crln-8547	31	30	as	as	ADP
crln-8547	31	31	possible	possible	ADJ
crln-8547	31	32	during	during	ADP
crln-8547	31	33	the	the	DET
crln-8547	31	34	enormously	enormously	ADV
crln-8547	31	35	busy	busy	ADJ
crln-8547	31	36	examination	examination	NOUN
crln-8547	31	37	period	period	NOUN
crln-8547	31	38	in	in	ADP
crln-8547	31	39	may	may	PROPN
crln-8547	31	40	.	.	PUNCT
crln-8547	32	1	it	it	PRON
crln-8547	32	2	was	be	AUX
crln-8547	32	3	decided	decide	VERB
crln-8547	32	4	that	that	SCONJ
crln-8547	32	5	regular	regular	ADJ
crln-8547	32	6	sweeps	sweep	NOUN
crln-8547	32	7	would	would	AUX
crln-8547	32	8	be	be	AUX
crln-8547	32	9	made	make	VERB
crln-8547	32	10	of	of	ADP
crln-8547	32	11	each	each	DET
crln-8547	32	12	floor	floor	NOUN
crln-8547	32	13	in	in	ADP
crln-8547	32	14	the	the	DET
crln-8547	32	15	library	library	NOUN
crln-8547	32	16	during	during	ADP
crln-8547	32	17	every	every	DET
crln-8547	32	18	day	day	NOUN
crln-8547	32	19	in	in	ADP
crln-8547	32	20	may	may	PROPN
crln-8547	32	21	.	.	PUNCT
crln-8547	33	1	staff	staff	NOUN
crln-8547	33	2	would	would	AUX
crln-8547	33	3	check	check	VERB
crln-8547	33	4	for	for	ADP
crln-8547	33	5	noise	noise	NOUN
crln-8547	33	6	,	,	PUNCT
crln-8547	33	7	trailing	trail	VERB
crln-8547	33	8	wires	wire	NOUN
crln-8547	33	9	from	from	ADP
crln-8547	33	10	laptops	laptop	NOUN
crln-8547	33	11	,	,	PUNCT
crln-8547	33	12	litter	litter	NOUN
crln-8547	33	13	and	and	CCONJ
crln-8547	33	14	unattended	unattended	ADJ
crln-8547	33	15	belongings	belonging	NOUN
crln-8547	33	16	.	.	PUNCT
crln-8547	34	1	each	each	DET
crln-8547	34	2	sweep	sweep	NOUN
crln-8547	34	3	would	would	AUX
crln-8547	34	4	be	be	AUX
crln-8547	34	5	noted	note	VERB
crln-8547	34	6	on	on	ADP
crln-8547	34	7	survey	survey	NOUN
crln-8547	34	8	sheets	sheet	NOUN
crln-8547	34	9	at	at	ADP
crln-8547	34	10	information	information	NOUN
crln-8547	34	11	desks	desk	NOUN
crln-8547	34	12	on	on	ADP
crln-8547	34	13	each	each	DET
crln-8547	34	14	floor	floor	NOUN
crln-8547	34	15	.	.	PUNCT
crln-8547	35	1	guidance	guidance	NOUN
crln-8547	35	2	leaflets	leaflet	NOUN
crln-8547	35	3	would	would	AUX
crln-8547	35	4	be	be	AUX
crln-8547	35	5	created	create	VERB
crln-8547	35	6	for	for	SCONJ
crln-8547	35	7	staff	staff	NOUN
crln-8547	35	8	to	to	PART
crln-8547	35	9	use	use	VERB
crln-8547	35	10	when	when	SCONJ
crln-8547	35	11	speaking	speak	VERB
crln-8547	35	12	to	to	ADP
crln-8547	35	13	users	user	NOUN
crln-8547	35	14	,	,	PUNCT
crln-8547	35	15	and	and	CCONJ
crln-8547	35	16	posters	poster	NOUN
crln-8547	35	17	would	would	AUX
crln-8547	35	18	be	be	AUX
crln-8547	35	19	placed	place	VERB
crln-8547	35	20	all	all	ADV
crln-8547	35	21	over	over	ADP
crln-8547	35	22	the	the	DET
crln-8547	35	23	library	library	NOUN
crln-8547	35	24	.	.	PUNCT
crln-8547	36	1	the	the	DET
crln-8547	36	2	campaign	campaign	NOUN
crln-8547	36	3	would	would	AUX
crln-8547	36	4	be	be	AUX
crln-8547	36	5	promoted	promote	VERB
crln-8547	36	6	as	as	ADP
crln-8547	36	7	a	a	DET
crln-8547	36	8	partnership	partnership	NOUN
crln-8547	36	9	with	with	ADP
crln-8547	36	10	the	the	DET
crln-8547	36	11	university	university	NOUN
crln-8547	36	12	library	library	NOUN
crln-8547	36	13	working	work	VERB
crln-8547	36	14	with	with	ADP
crln-8547	36	15	students	student	NOUN
crln-8547	36	16	to	to	PART
crln-8547	36	17	keep	keep	VERB
crln-8547	36	18	the	the	DET
crln-8547	36	19	library	library	NOUN
crln-8547	36	20	as	as	ADV
crln-8547	36	21	quiet	quiet	ADJ
crln-8547	36	22	as	as	ADP
crln-8547	36	23	possible	possible	ADJ
crln-8547	36	24	to	to	PART
crln-8547	36	25	support	support	VERB
crln-8547	36	26	revision	revision	NOUN
crln-8547	36	27	,	,	PUNCT
crln-8547	36	28	and	and	CCONJ
crln-8547	36	29	as	as	ADV
crln-8547	36	30	tidy	tidy	ADJ
crln-8547	36	31	as	as	ADP
crln-8547	36	32	possible	possible	ADJ
crln-8547	36	33	to	to	PART
crln-8547	36	34	provide	provide	VERB
crln-8547	36	35	a	a	DET
crln-8547	36	36	quiet	quiet	ADJ
crln-8547	36	37	and	and	CCONJ
crln-8547	36	38	clean	clean	ADJ
crln-8547	36	39	study	study	NOUN
crln-8547	36	40	environment	environment	NOUN
crln-8547	36	41	.	.	PUNCT
crln-8547	37	1	promotional	promotional	ADJ
crln-8547	37	2	material	material	NOUN
crln-8547	37	3	would	would	AUX
crln-8547	37	4	state	state	VERB
crln-8547	37	5	what	what	PRON
crln-8547	37	6	library	library	ADJ
crln-8547	37	7	staff	staff	NOUN
crln-8547	37	8	would	would	AUX
crln-8547	37	9	do	do	VERB
crln-8547	37	10	;	;	PUNCT
crln-8547	37	11	sweep	sweep	VERB
crln-8547	37	12	four	four	NUM
crln-8547	37	13	times	time	NOUN
crln-8547	37	14	daily	daily	ADV
crln-8547	37	15	to	to	PART
crln-8547	37	16	check	check	VERB
crln-8547	37	17	noise	noise	NOUN
crln-8547	37	18	levels	level	NOUN
crln-8547	37	19	and	and	CCONJ
crln-8547	37	20	to	to	PART
crln-8547	37	21	ensure	ensure	VERB
crln-8547	37	22	there	there	PRON
crln-8547	37	23	were	be	VERB
crln-8547	37	24	no	no	DET
crln-8547	37	25	safety	safety	NOUN
crln-8547	37	26	hazards	hazard	NOUN
crln-8547	37	27	;	;	PUNCT
crln-8547	37	28	ensure	ensure	VERB
crln-8547	37	29	bins	bin	NOUN
crln-8547	37	30	were	be	AUX
crln-8547	37	31	emptied	empty	VERB
crln-8547	37	32	regularly	regularly	ADV
crln-8547	37	33	;	;	PUNCT
crln-8547	37	34	check	check	VERB
crln-8547	37	35	for	for	ADP
crln-8547	37	36	unattended	unattended	ADJ
crln-8547	37	37	belongings	belonging	NOUN
crln-8547	37	38	.	.	PUNCT
crln-8547	38	1	it	it	PRON
crln-8547	38	2	also	also	ADV
crln-8547	38	3	stated	state	VERB
crln-8547	38	4	what	what	PRON
crln-8547	38	5	was	be	AUX
crln-8547	38	6	expected	expect	VERB
crln-8547	38	7	from	from	ADP
crln-8547	38	8	users	user	NOUN
crln-8547	38	9	:	:	PUNCT
crln-8547	38	10	keeping	keep	VERB
crln-8547	38	11	noise	noise	NOUN
crln-8547	38	12	levels	level	NOUN
crln-8547	38	13	to	to	ADP
crln-8547	38	14	a	a	DET
crln-8547	38	15	minimum	minimum	NOUN
crln-8547	38	16	;	;	PUNCT
crln-8547	38	17	keeping	keep	VERB
crln-8547	38	18	an	an	DET
crln-8547	38	19	eye	eye	NOUN
crln-8547	38	20	on	on	ADP
crln-8547	38	21	their	their	PRON
crln-8547	38	22	belongings	belonging	NOUN
crln-8547	38	23	;	;	PUNCT
crln-8547	38	24	keeping	keep	VERB
crln-8547	38	25	gangways	gangway	NOUN
crln-8547	38	26	and	and	CCONJ
crln-8547	38	27	doors	door	NOUN
crln-8547	38	28	free	free	ADJ
crln-8547	38	29	from	from	ADP
crln-8547	38	30	trip	trip	NOUN
crln-8547	38	31	hazards	hazard	NOUN
crln-8547	38	32	:	:	PUNCT
crln-8547	38	33	and	and	CCONJ
crln-8547	38	34	using	use	VERB
crln-8547	38	35	the	the	DET
crln-8547	38	36	bins	bin	NOUN
crln-8547	38	37	or	or	CCONJ
crln-8547	38	38	recycling	recycling	NOUN
crln-8547	38	39	units	unit	NOUN
crln-8547	38	40	.	.	PUNCT
crln-8547	39	1	given	give	VERB
crln-8547	39	2	that	that	SCONJ
crln-8547	39	3	there	there	PRON
crln-8547	39	4	was	be	VERB
crln-8547	39	5	a	a	DET
crln-8547	39	6	scant	scant	ADJ
crln-8547	39	7	two	two	NUM
crln-8547	39	8	weeks	week	NOUN
crln-8547	39	9	before	before	ADP
crln-8547	39	10	the	the	DET
crln-8547	39	11	start	start	NOUN
crln-8547	39	12	of	of	ADP
crln-8547	39	13	may	may	PROPN
crln-8547	39	14	,	,	PUNCT
crln-8547	39	15	the	the	DET
crln-8547	39	16	proposal	proposal	NOUN
crln-8547	39	17	was	be	AUX
crln-8547	39	18	takapril	takapril	NOUN
crln-8547	39	19	2011	2011	NUM
crln-8547	39	20	231	231	NUM
crln-8547	39	21	c&rl	c&rl	PROPN
crln-8547	39	22	news	news	PROPN
crln-8547	39	23	en	en	INTJ
crln-8547	39	24	to	to	ADP
crln-8547	39	25	the	the	DET
crln-8547	39	26	service	service	NOUN
crln-8547	39	27	managers	manager	NOUN
crln-8547	39	28	’	'	PUNCT
crln-8547	39	29	group	group	NOUN
crln-8547	39	30	to	to	PART
crln-8547	39	31	ensure	ensure	VERB
crln-8547	39	32	buy	buy	VERB
crln-8547	39	33	-	-	PUNCT
crln-8547	39	34	in	in	NOUN
crln-8547	39	35	from	from	ADP
crln-8547	39	36	all	all	DET
crln-8547	39	37	section	section	NOUN
crln-8547	39	38	heads	head	NOUN
crln-8547	39	39	.	.	PUNCT
crln-8547	40	1	each	each	DET
crln-8547	40	2	section	section	NOUN
crln-8547	40	3	was	be	AUX
crln-8547	40	4	responsible	responsible	ADJ
crln-8547	40	5	for	for	ADP
crln-8547	40	6	a	a	DET
crln-8547	40	7	number	number	NOUN
crln-8547	40	8	of	of	ADP
crln-8547	40	9	days	day	NOUN
crln-8547	40	10	during	during	ADP
crln-8547	40	11	the	the	DET
crln-8547	40	12	month	month	NOUN
crln-8547	40	13	,	,	PUNCT
crln-8547	40	14	and	and	CCONJ
crln-8547	40	15	how	how	SCONJ
crln-8547	40	16	they	they	PRON
crln-8547	40	17	staffed	staff	VERB
crln-8547	40	18	these	these	PRON
crln-8547	40	19	was	be	AUX
crln-8547	40	20	up	up	ADP
crln-8547	40	21	to	to	ADP
crln-8547	40	22	them	they	PRON
crln-8547	40	23	.	.	PUNCT
crln-8547	41	1	there	there	PRON
crln-8547	41	2	was	be	VERB
crln-8547	41	3	an	an	DET
crln-8547	41	4	overall	overall	ADJ
crln-8547	41	5	approval	approval	NOUN
crln-8547	41	6	,	,	PUNCT
crln-8547	41	7	and	and	CCONJ
crln-8547	41	8	the	the	DET
crln-8547	41	9	campaign	campaign	NOUN
crln-8547	41	10	started	start	VERB
crln-8547	41	11	with	with	ADP
crln-8547	41	12	bright	bright	ADJ
crln-8547	41	13	posters	poster	NOUN
crln-8547	41	14	and	and	CCONJ
crln-8547	41	15	leaflets	leaflet	NOUN
crln-8547	41	16	on	on	ADP
crln-8547	41	17	may	may	PROPN
crln-8547	41	18	1	1	NUM
crln-8547	41	19	,	,	PUNCT
crln-8547	41	20	2010	2010	NUM
crln-8547	41	21	.	.	PUNCT
crln-8547	42	1	over	over	ADP
crln-8547	42	2	the	the	DET
crln-8547	42	3	next	next	ADJ
crln-8547	42	4	month	month	NOUN
crln-8547	42	5	,	,	PUNCT
crln-8547	42	6	a	a	DET
crln-8547	42	7	total	total	NOUN
crln-8547	42	8	of	of	ADP
crln-8547	42	9	558	558	NUM
crln-8547	42	10	sweeps	sweep	NOUN
crln-8547	42	11	were	be	AUX
crln-8547	42	12	made	make	VERB
crln-8547	42	13	by	by	ADP
crln-8547	42	14	library	library	ADJ
crln-8547	42	15	staff	staff	NOUN
crln-8547	42	16	from	from	ADP
crln-8547	42	17	all	all	DET
crln-8547	42	18	sections	section	NOUN
crln-8547	42	19	of	of	ADP
crln-8547	42	20	the	the	DET
crln-8547	42	21	library	library	NOUN
crln-8547	42	22	.	.	PUNCT
crln-8547	43	1	each	each	DET
crln-8547	43	2	sweep	sweep	NOUN
crln-8547	43	3	took	take	VERB
crln-8547	43	4	an	an	DET
crln-8547	43	5	average	average	NOUN
crln-8547	43	6	of	of	ADP
crln-8547	43	7	5	5	NUM
crln-8547	43	8	to	to	PART
crln-8547	43	9	10	10	NUM
crln-8547	43	10	minutes	minute	NOUN
crln-8547	43	11	.	.	PUNCT
crln-8547	44	1	staff	staff	NOUN
crln-8547	44	2	were	be	AUX
crln-8547	44	3	highly	highly	ADV
crln-8547	44	4	visible	visible	ADJ
crln-8547	44	5	,	,	PUNCT
crln-8547	44	6	wearing	wear	VERB
crln-8547	44	7	name	name	NOUN
crln-8547	44	8	badges	badge	NOUN
crln-8547	44	9	and	and	CCONJ
crln-8547	44	10	leaving	leave	VERB
crln-8547	44	11	“	"	PUNCT
crln-8547	44	12	calling	call	VERB
crln-8547	44	13	cards	card	NOUN
crln-8547	44	14	”	"	PUNCT
crln-8547	44	15	on	on	ADP
crln-8547	44	16	unattended	unattended	ADJ
crln-8547	44	17	belongings	belonging	NOUN
crln-8547	44	18	to	to	PART
crln-8547	44	19	warn	warn	VERB
crln-8547	44	20	users	user	NOUN
crln-8547	44	21	about	about	ADP
crln-8547	44	22	the	the	DET
crln-8547	44	23	dangers	danger	NOUN
crln-8547	44	24	of	of	ADP
crln-8547	44	25	leaving	leave	VERB
crln-8547	44	26	laptops	laptop	NOUN
crln-8547	44	27	,	,	PUNCT
crln-8547	44	28	ipods	ipod	NOUN
crln-8547	44	29	,	,	PUNCT
crln-8547	44	30	and	and	CCONJ
crln-8547	44	31	wallets	wallet	NOUN
crln-8547	44	32	visible	visible	ADJ
crln-8547	44	33	at	at	ADP
crln-8547	44	34	unattended	unattended	ADJ
crln-8547	44	35	study	study	NOUN
crln-8547	44	36	spaces	space	NOUN
crln-8547	44	37	.	.	PUNCT
crln-8547	45	1	users	user	NOUN
crln-8547	45	2	who	who	PRON
crln-8547	45	3	were	be	AUX
crln-8547	45	4	asked	ask	VERB
crln-8547	45	5	to	to	PART
crln-8547	45	6	be	be	AUX
crln-8547	45	7	quieter	quieter	ADJ
crln-8547	45	8	or	or	CCONJ
crln-8547	45	9	to	to	PART
crln-8547	45	10	remove	remove	VERB
crln-8547	45	11	trailing	trail	VERB
crln-8547	45	12	laptop	laptop	NOUN
crln-8547	45	13	wires	wire	NOUN
crln-8547	45	14	were	be	AUX
crln-8547	45	15	given	give	VERB
crln-8547	45	16	leaflets	leaflet	NOUN
crln-8547	45	17	about	about	ADP
crln-8547	45	18	the	the	DET
crln-8547	45	19	campaign	campaign	NOUN
crln-8547	45	20	and	and	CCONJ
crln-8547	45	21	asked	ask	VERB
crln-8547	45	22	to	to	PART
crln-8547	45	23	take	take	VERB
crln-8547	45	24	part	part	NOUN
crln-8547	45	25	.	.	PUNCT
crln-8547	46	1	students	student	NOUN
crln-8547	46	2	responded	respond	VERB
crln-8547	46	3	to	to	ADP
crln-8547	46	4	the	the	DET
crln-8547	46	5	staff	staff	NOUN
crln-8547	46	6	presence	presence	NOUN
crln-8547	46	7	by	by	ADP
crln-8547	46	8	following	follow	VERB
crln-8547	46	9	the	the	DET
crln-8547	46	10	guidelines	guideline	NOUN
crln-8547	46	11	and	and	CCONJ
crln-8547	46	12	over	over	ADP
crln-8547	46	13	time	time	NOUN
crln-8547	46	14	less	less	ADJ
crln-8547	46	15	intervention	intervention	NOUN
crln-8547	46	16	was	be	AUX
crln-8547	46	17	required	require	VERB
crln-8547	46	18	.	.	PUNCT
crln-8547	47	1	within	within	ADP
crln-8547	47	2	a	a	DET
crln-8547	47	3	week	week	NOUN
crln-8547	47	4	of	of	ADP
crln-8547	47	5	the	the	DET
crln-8547	47	6	campaign	campaign	NOUN
crln-8547	47	7	going	go	VERB
crln-8547	47	8	live	live	ADV
crln-8547	47	9	,	,	PUNCT
crln-8547	47	10	it	it	PRON
crln-8547	47	11	had	have	AUX
crln-8547	47	12	appeared	appear	VERB
crln-8547	47	13	as	as	ADP
crln-8547	47	14	a	a	DET
crln-8547	47	15	campaign	campaign	NOUN
crln-8547	47	16	of	of	ADP
crln-8547	47	17	four	four	NUM
crln-8547	47	18	other	other	ADJ
crln-8547	47	19	university	university	NOUN
crln-8547	47	20	library	library	NOUN
crln-8547	47	21	web	web	NOUN
crln-8547	47	22	sites	site	NOUN
crln-8547	47	23	,	,	PUNCT
crln-8547	47	24	some	some	PRON
crln-8547	47	25	with	with	ADP
crln-8547	47	26	identical	identical	ADJ
crln-8547	47	27	wording	wording	NOUN
crln-8547	47	28	to	to	ADP
crln-8547	47	29	the	the	DET
crln-8547	47	30	newcastle	newcastle	PROPN
crln-8547	47	31	library	library	PROPN
crln-8547	47	32	text	text	NOUN
crln-8547	47	33	.	.	PUNCT
crln-8547	48	1	at	at	ADP
crln-8547	48	2	the	the	DET
crln-8547	48	3	close	close	NOUN
crln-8547	48	4	of	of	ADP
crln-8547	48	5	the	the	DET
crln-8547	48	6	campaign	campaign	NOUN
crln-8547	48	7	,	,	PUNCT
crln-8547	48	8	library	library	ADJ
crln-8547	48	9	staff	staff	NOUN
crln-8547	48	10	were	be	AUX
crln-8547	48	11	surveyed	survey	VERB
crln-8547	48	12	,	,	PUNCT
crln-8547	48	13	asking	ask	VERB
crln-8547	48	14	“	"	PUNCT
crln-8547	48	15	how	how	SCONJ
crln-8547	48	16	was	be	AUX
crln-8547	48	17	it	it	PRON
crln-8547	48	18	for	for	ADP
crln-8547	48	19	you	you	PRON
crln-8547	48	20	?	?	PUNCT
crln-8547	48	21	”	"	PUNCT
crln-8547	48	22	forty	forty	NUM
crln-8547	48	23	-	-	PUNCT
crln-8547	48	24	four	four	NUM
crln-8547	48	25	staff	staff	NOUN
crln-8547	48	26	responded	respond	VERB
crln-8547	48	27	.	.	PUNCT
crln-8547	49	1	all	all	PRON
crln-8547	49	2	said	say	VERB
crln-8547	49	3	that	that	SCONJ
crln-8547	49	4	it	it	PRON
crln-8547	49	5	had	have	AUX
crln-8547	49	6	been	be	AUX
crln-8547	49	7	worthwhile	worthwhile	ADJ
crln-8547	49	8	and	and	CCONJ
crln-8547	49	9	positive	positive	ADJ
crln-8547	49	10	and	and	CCONJ
crln-8547	49	11	that	that	SCONJ
crln-8547	49	12	users	user	NOUN
crln-8547	49	13	had	have	AUX
crln-8547	49	14	been	be	AUX
crln-8547	49	15	cooperative	cooperative	ADJ
crln-8547	49	16	and	and	CCONJ
crln-8547	49	17	appreciative	appreciative	ADJ
crln-8547	49	18	.	.	PUNCT
crln-8547	50	1	the	the	DET
crln-8547	50	2	only	only	ADJ
crln-8547	50	3	negative	negative	ADJ
crln-8547	50	4	aspect	aspect	NOUN
crln-8547	50	5	was	be	AUX
crln-8547	50	6	the	the	DET
crln-8547	50	7	amount	amount	NOUN
crln-8547	50	8	of	of	ADP
crln-8547	50	9	litter	litter	NOUN
crln-8547	50	10	generated	generate	VERB
crln-8547	50	11	by	by	ADP
crln-8547	50	12	the	the	DET
crln-8547	50	13	users	user	NOUN
crln-8547	50	14	,	,	PUNCT
crln-8547	50	15	and	and	CCONJ
crln-8547	50	16	this	this	PRON
crln-8547	50	17	led	lead	VERB
crln-8547	50	18	to	to	ADP
crln-8547	50	19	requests	request	NOUN
crln-8547	50	20	for	for	ADP
crln-8547	50	21	more	more	ADJ
crln-8547	50	22	recycling	recycling	NOUN
crln-8547	50	23	bins	bin	NOUN
crln-8547	50	24	and	and	CCONJ
crln-8547	50	25	the	the	DET
crln-8547	50	26	possibility	possibility	NOUN
crln-8547	50	27	of	of	ADP
crln-8547	50	28	emptying	empty	VERB
crln-8547	50	29	bins	bin	NOUN
crln-8547	50	30	more	more	ADV
crln-8547	50	31	frequently	frequently	ADV
crln-8547	50	32	.	.	PUNCT
crln-8547	51	1	it	it	PRON
crln-8547	51	2	was	be	AUX
crln-8547	51	3	also	also	ADV
crln-8547	51	4	noted	note	VERB
crln-8547	51	5	that	that	SCONJ
crln-8547	51	6	users	user	NOUN
crln-8547	51	7	responded	respond	VERB
crln-8547	51	8	unfavourably	unfavourably	ADV
crln-8547	51	9	to	to	ADP
crln-8547	51	10	the	the	DET
crln-8547	51	11	calling	call	VERB
crln-8547	51	12	cards	card	NOUN
crln-8547	51	13	on	on	ADP
crln-8547	51	14	their	their	PRON
crln-8547	51	15	unattended	unattended	ADJ
crln-8547	51	16	belongings	belonging	NOUN
crln-8547	51	17	,	,	PUNCT
crln-8547	51	18	as	as	SCONJ
crln-8547	51	19	they	they	PRON
crln-8547	51	20	assumed	assume	VERB
crln-8547	51	21	that	that	SCONJ
crln-8547	51	22	no	no	DET
crln-8547	51	23	one	one	PRON
crln-8547	51	24	would	would	AUX
crln-8547	51	25	steal	steal	VERB
crln-8547	51	26	anything	anything	PRON
crln-8547	51	27	while	while	SCONJ
crln-8547	51	28	they	they	PRON
crln-8547	51	29	were	be	AUX
crln-8547	51	30	away	away	ADV
crln-8547	51	31	from	from	ADP
crln-8547	51	32	their	their	PRON
crln-8547	51	33	desks	desk	NOUN
crln-8547	51	34	.	.	PUNCT
crln-8547	52	1	there	there	PRON
crln-8547	52	2	were	be	VERB
crln-8547	52	3	a	a	DET
crln-8547	52	4	number	number	NOUN
crln-8547	52	5	of	of	ADP
crln-8547	52	6	further	further	ADJ
crln-8547	52	7	suggestions	suggestion	NOUN
crln-8547	52	8	around	around	ADP
crln-8547	52	9	providing	provide	VERB
crln-8547	52	10	plug	plug	NOUN
crln-8547	52	11	extensions	extension	NOUN
crln-8547	52	12	for	for	ADP
crln-8547	52	13	loan	loan	NOUN
crln-8547	52	14	,	,	PUNCT
crln-8547	52	15	and	and	CCONJ
crln-8547	52	16	more	more	ADJ
crln-8547	52	17	publicity	publicity	NOUN
crln-8547	52	18	for	for	ADP
crln-8547	52	19	the	the	DET
crln-8547	52	20	campaign	campaign	NOUN
crln-8547	52	21	.	.	PUNCT
crln-8547	53	1	all	all	PRON
crln-8547	53	2	agreed	agree	VERB
crln-8547	53	3	it	it	PRON
crln-8547	53	4	should	should	AUX
crln-8547	53	5	be	be	AUX
crln-8547	53	6	repeated	repeat	VERB
crln-8547	53	7	each	each	DET
crln-8547	53	8	year	year	NOUN
crln-8547	53	9	.	.	PUNCT
crln-8547	54	1	a	a	DET
crln-8547	54	2	number	number	NOUN
crln-8547	54	3	replied	reply	VERB
crln-8547	54	4	that	that	SCONJ
crln-8547	54	5	they	they	PRON
crln-8547	54	6	did	do	AUX
crln-8547	54	7	not	not	PART
crln-8547	54	8	usually	usually	ADV
crln-8547	54	9	work	work	VERB
crln-8547	54	10	with	with	ADP
crln-8547	54	11	users	user	NOUN
crln-8547	54	12	or	or	CCONJ
crln-8547	54	13	go	go	VERB
crln-8547	54	14	onto	onto	ADP
crln-8547	54	15	the	the	DET
crln-8547	54	16	library	library	ADJ
crln-8547	54	17	floors	floor	NOUN
crln-8547	54	18	.	.	PUNCT
crln-8547	55	1	while	while	SCONJ
crln-8547	55	2	they	they	PRON
crln-8547	55	3	had	have	AUX
crln-8547	55	4	been	be	AUX
crln-8547	55	5	uncomfortable	uncomfortable	ADJ
crln-8547	55	6	enough	enough	ADV
crln-8547	55	7	with	with	ADP
crln-8547	55	8	the	the	DET
crln-8547	55	9	idea	idea	NOUN
crln-8547	55	10	that	that	SCONJ
crln-8547	55	11	they	they	PRON
crln-8547	55	12	patrolled	patrol	VERB
crln-8547	55	13	in	in	ADP
crln-8547	55	14	pairs	pair	NOUN
crln-8547	55	15	,	,	PUNCT
crln-8547	55	16	they	they	PRON
crln-8547	55	17	found	find	VERB
crln-8547	55	18	it	it	PRON
crln-8547	55	19	a	a	DET
crln-8547	55	20	welcome	welcome	ADJ
crln-8547	55	21	introduction	introduction	NOUN
crln-8547	55	22	to	to	ADP
crln-8547	55	23	the	the	DET
crln-8547	55	24	library	library	NOUN
crln-8547	55	25	users	user	NOUN
crln-8547	55	26	and	and	CCONJ
crln-8547	55	27	how	how	SCONJ
crln-8547	55	28	they	they	PRON
crln-8547	55	29	used	use	VERB
crln-8547	55	30	the	the	DET
crln-8547	55	31	facilities	facility	NOUN
crln-8547	55	32	.	.	PUNCT
crln-8547	56	1	student	student	NOUN
crln-8547	56	2	feedback	feedback	NOUN
crln-8547	56	3	was	be	AUX
crln-8547	56	4	also	also	ADV
crln-8547	56	5	sought	seek	VERB
crln-8547	56	6	immediately	immediately	ADV
crln-8547	56	7	after	after	ADP
crln-8547	56	8	the	the	DET
crln-8547	56	9	campaign	campaign	NOUN
crln-8547	56	10	,	,	PUNCT
crln-8547	56	11	with	with	ADP
crln-8547	56	12	staff	staff	NOUN
crln-8547	56	13	asking	ask	VERB
crln-8547	56	14	users	user	NOUN
crln-8547	56	15	a	a	DET
crln-8547	56	16	number	number	NOUN
crln-8547	56	17	of	of	ADP
crln-8547	56	18	short	short	ADJ
crln-8547	56	19	questions	question	NOUN
crln-8547	56	20	when	when	SCONJ
crln-8547	56	21	they	they	PRON
crln-8547	56	22	came	come	VERB
crln-8547	56	23	to	to	ADP
crln-8547	56	24	the	the	DET
crln-8547	56	25	enquiry	enquiry	NOUN
crln-8547	56	26	desks	desk	NOUN
crln-8547	56	27	for	for	ADP
crln-8547	56	28	any	any	DET
crln-8547	56	29	reason	reason	NOUN
crln-8547	56	30	.	.	PUNCT
crln-8547	57	1	of	of	ADP
crln-8547	57	2	the	the	DET
crln-8547	57	3	420	420	NUM
crln-8547	57	4	responses	response	NOUN
crln-8547	57	5	elicited	elicit	VERB
crln-8547	57	6	,	,	PUNCT
crln-8547	57	7	all	all	PRON
crln-8547	57	8	but	but	SCONJ
crln-8547	57	9	two	two	NUM
crln-8547	57	10	felt	feel	VERB
crln-8547	57	11	it	it	PRON
crln-8547	57	12	had	have	AUX
crln-8547	57	13	made	make	VERB
crln-8547	57	14	a	a	DET
crln-8547	57	15	positive	positive	ADJ
crln-8547	57	16	difference	difference	NOUN
crln-8547	57	17	to	to	ADP
crln-8547	57	18	the	the	DET
crln-8547	57	19	library	library	NOUN
crln-8547	57	20	environment	environment	NOUN
crln-8547	57	21	during	during	ADP
crln-8547	57	22	the	the	DET
crln-8547	57	23	exam	exam	NOUN
crln-8547	57	24	period	period	NOUN
crln-8547	57	25	and	and	CCONJ
crln-8547	57	26	that	that	SCONJ
crln-8547	57	27	it	it	PRON
crln-8547	57	28	should	should	AUX
crln-8547	57	29	be	be	AUX
crln-8547	57	30	repeated	repeat	VERB
crln-8547	57	31	next	next	ADJ
crln-8547	57	32	year	year	NOUN
crln-8547	57	33	.	.	PUNCT
crln-8547	58	1	the	the	DET
crln-8547	58	2	only	only	ADJ
crln-8547	58	3	suggestions	suggestion	NOUN
crln-8547	58	4	made	make	VERB
crln-8547	58	5	for	for	ADP
crln-8547	58	6	future	future	ADJ
crln-8547	58	7	campaigns	campaign	NOUN
crln-8547	58	8	were	be	AUX
crln-8547	58	9	to	to	PART
crln-8547	58	10	increase	increase	VERB
crln-8547	58	11	the	the	DET
crln-8547	58	12	number	number	NOUN
crln-8547	58	13	of	of	ADP
crln-8547	58	14	patrols	patrol	NOUN
crln-8547	58	15	and	and	CCONJ
crln-8547	58	16	that	that	SCONJ
crln-8547	58	17	there	there	PRON
crln-8547	58	18	had	have	AUX
crln-8547	58	19	been	be	AUX
crln-8547	58	20	too	too	ADV
crln-8547	58	21	much	much	ADJ
crln-8547	58	22	litter	litter	NOUN
crln-8547	58	23	in	in	ADP
crln-8547	58	24	the	the	DET
crln-8547	58	25	library	library	NOUN
crln-8547	58	26	during	during	ADP
crln-8547	58	27	the	the	DET
crln-8547	58	28	period	period	NOUN
crln-8547	58	29	.	.	PUNCT
crln-8547	59	1	all	all	DET
crln-8547	59	2	but	but	SCONJ
crln-8547	59	3	five	five	NUM
crln-8547	59	4	respondents	respondent	NOUN
crln-8547	59	5	said	say	VERB
crln-8547	59	6	they	they	PRON
crln-8547	59	7	used	use	VERB
crln-8547	59	8	the	the	DET
crln-8547	59	9	library	library	NOUN
crln-8547	59	10	to	to	PART
crln-8547	59	11	study	study	VERB
crln-8547	59	12	during	during	ADP
crln-8547	59	13	the	the	DET
crln-8547	59	14	examination	examination	NOUN
crln-8547	59	15	period	period	NOUN
crln-8547	59	16	because	because	SCONJ
crln-8547	59	17	it	it	PRON
crln-8547	59	18	held	hold	VERB
crln-8547	59	19	less	less	ADJ
crln-8547	59	20	distractions	distraction	NOUN
crln-8547	59	21	than	than	ADP
crln-8547	59	22	studying	study	VERB
crln-8547	59	23	at	at	ADP
crln-8547	59	24	home	home	NOUN
crln-8547	59	25	.	.	PUNCT
crln-8547	60	1	the	the	DET
crln-8547	60	2	majority	majority	NOUN
crln-8547	60	3	of	of	ADP
crln-8547	60	4	free	free	ADJ
crln-8547	60	5	text	text	NOUN
crln-8547	60	6	comments	comment	NOUN
crln-8547	60	7	reflected	reflect	VERB
crln-8547	60	8	appreciation	appreciation	NOUN
crln-8547	60	9	for	for	ADP
crln-8547	60	10	the	the	DET
crln-8547	60	11	efforts	effort	NOUN
crln-8547	60	12	of	of	ADP
crln-8547	60	13	the	the	DET
crln-8547	60	14	staff	staff	NOUN
crln-8547	60	15	,	,	PUNCT
crln-8547	60	16	and	and	CCONJ
crln-8547	60	17	that	that	SCONJ
crln-8547	60	18	it	it	PRON
crln-8547	60	19	had	have	AUX
crln-8547	60	20	been	be	AUX
crln-8547	60	21	a	a	DET
crln-8547	60	22	welcome	welcome	ADJ
crln-8547	60	23	enhancement	enhancement	NOUN
crln-8547	60	24	of	of	ADP
crln-8547	60	25	services	service	NOUN
crln-8547	60	26	.	.	PUNCT
crln-8547	61	1	conclusion	conclusion	NOUN
crln-8547	61	2	this	this	DET
crln-8547	61	3	campaign	campaign	NOUN
crln-8547	61	4	highlighted	highlight	VERB
crln-8547	61	5	many	many	ADJ
crln-8547	61	6	possibilities	possibility	NOUN
crln-8547	61	7	for	for	ADP
crln-8547	61	8	the	the	DET
crln-8547	61	9	development	development	NOUN
crln-8547	61	10	of	of	ADP
crln-8547	61	11	customer	customer	NOUN
crln-8547	61	12	service	service	NOUN
crln-8547	61	13	developments	development	NOUN
crln-8547	61	14	.	.	PUNCT
crln-8547	62	1	the	the	DET
crln-8547	62	2	speed	speed	NOUN
crln-8547	62	3	of	of	ADP
crln-8547	62	4	putting	put	VERB
crln-8547	62	5	the	the	DET
crln-8547	62	6	service	service	NOUN
crln-8547	62	7	together	together	ADV
crln-8547	62	8	,	,	PUNCT
crln-8547	62	9	just	just	ADV
crln-8547	62	10	two	two	NUM
crln-8547	62	11	weeks	week	NOUN
crln-8547	62	12	,	,	PUNCT
crln-8547	62	13	and	and	CCONJ
crln-8547	62	14	the	the	DET
crln-8547	62	15	fact	fact	NOUN
crln-8547	62	16	that	that	SCONJ
crln-8547	62	17	it	it	PRON
crln-8547	62	18	included	include	VERB
crln-8547	62	19	all	all	DET
crln-8547	62	20	library	library	ADJ
crln-8547	62	21	staff	staff	NOUN
crln-8547	62	22	proved	prove	VERB
crln-8547	62	23	that	that	SCONJ
crln-8547	62	24	it	it	PRON
crln-8547	62	25	is	be	AUX
crln-8547	62	26	possible	possible	ADJ
crln-8547	62	27	to	to	PART
crln-8547	62	28	move	move	VERB
crln-8547	62	29	projects	project	NOUN
crln-8547	62	30	along	along	ADV
crln-8547	62	31	quickly	quickly	ADV
crln-8547	62	32	.	.	PUNCT
crln-8547	63	1	it	it	PRON
crln-8547	63	2	was	be	AUX
crln-8547	63	3	relatively	relatively	ADV
crln-8547	63	4	low	low	ADJ
crln-8547	63	5	cost	cost	NOUN
crln-8547	63	6	.	.	PUNCT
crln-8547	64	1	by	by	ADP
crln-8547	64	2	spreading	spread	VERB
crln-8547	64	3	the	the	DET
crln-8547	64	4	sweeps	sweep	NOUN
crln-8547	64	5	between	between	ADP
crln-8547	64	6	all	all	DET
crln-8547	64	7	sections	section	NOUN
crln-8547	64	8	of	of	ADP
crln-8547	64	9	the	the	DET
crln-8547	64	10	library	library	NOUN
crln-8547	64	11	,	,	PUNCT
crln-8547	64	12	no	no	DET
crln-8547	64	13	one	one	NUM
crln-8547	64	14	department	department	NOUN
crln-8547	64	15	bore	bear	VERB
crln-8547	64	16	the	the	DET
crln-8547	64	17	burden	burden	NOUN
crln-8547	64	18	of	of	ADP
crln-8547	64	19	timetabling	timetable	VERB
crln-8547	64	20	for	for	ADP
crln-8547	64	21	a	a	DET
crln-8547	64	22	whole	whole	ADJ
crln-8547	64	23	month	month	NOUN
crln-8547	64	24	,	,	PUNCT
crln-8547	64	25	and	and	CCONJ
crln-8547	64	26	it	it	PRON
crln-8547	64	27	gave	give	VERB
crln-8547	64	28	a	a	DET
crln-8547	64	29	clear	clear	ADJ
crln-8547	64	30	message	message	NOUN
crln-8547	64	31	to	to	ADP
crln-8547	64	32	all	all	DET
crln-8547	64	33	members	member	NOUN
crln-8547	64	34	of	of	ADP
crln-8547	64	35	library	library	ADJ
crln-8547	64	36	staff	staff	NOUN
crln-8547	64	37	that	that	PRON
crln-8547	64	38	our	our	PRON
crln-8547	64	39	primary	primary	ADJ
crln-8547	64	40	raison	raison	NOUN
crln-8547	64	41	d’etre	d’etre	NOUN
crln-8547	64	42	is	be	AUX
crln-8547	64	43	our	our	PRON
crln-8547	64	44	users	user	NOUN
crln-8547	64	45	,	,	PUNCT
crln-8547	64	46	whatever	whatever	PRON
crln-8547	64	47	their	their	PRON
crln-8547	64	48	exact	exact	ADJ
crln-8547	64	49	job	job	NOUN
crln-8547	64	50	role	role	NOUN
crln-8547	64	51	might	might	AUX
crln-8547	64	52	be	be	AUX
crln-8547	64	53	.	.	PUNCT
crln-8547	65	1	it	it	PRON
crln-8547	65	2	also	also	ADV
crln-8547	65	3	showed	show	VERB
crln-8547	65	4	that	that	SCONJ
crln-8547	65	5	services	service	NOUN
crln-8547	65	6	can	can	AUX
crln-8547	65	7	be	be	AUX
crln-8547	65	8	seasonal	seasonal	ADJ
crln-8547	65	9	—	—	PUNCT
crln-8547	65	10	the	the	DET
crln-8547	65	11	library	library	NOUN
crln-8547	65	12	is	be	AUX
crln-8547	65	13	able	able	ADJ
crln-8547	65	14	to	to	PART
crln-8547	65	15	roll	roll	VERB
crln-8547	65	16	out	out	ADP
crln-8547	65	17	different	different	ADJ
crln-8547	65	18	services	service	NOUN
crln-8547	65	19	at	at	ADP
crln-8547	65	20	different	different	ADJ
crln-8547	65	21	times	time	NOUN
crln-8547	65	22	according	accord	VERB
crln-8547	65	23	to	to	ADP
crln-8547	65	24	user	user	NOUN
crln-8547	65	25	need	need	NOUN
crln-8547	65	26	.	.	PUNCT
crln-8547	66	1	we	we	PRON
crln-8547	66	2	have	have	AUX
crln-8547	66	3	always	always	ADV
crln-8547	66	4	done	do	VERB
crln-8547	66	5	this	this	PRON
crln-8547	66	6	for	for	ADP
crln-8547	66	7	induction	induction	NOUN
crln-8547	66	8	and	and	CCONJ
crln-8547	66	9	information	information	NOUN
crln-8547	66	10	skills	skill	NOUN
crln-8547	66	11	teaching	teaching	NOUN
crln-8547	66	12	,	,	PUNCT
crln-8547	66	13	but	but	CCONJ
crln-8547	66	14	we	we	PRON
crln-8547	66	15	need	need	VERB
crln-8547	66	16	to	to	PART
crln-8547	66	17	be	be	AUX
crln-8547	66	18	aware	aware	ADJ
crln-8547	66	19	of	of	ADP
crln-8547	66	20	the	the	DET
crln-8547	66	21	flow	flow	NOUN
crln-8547	66	22	of	of	ADP
crln-8547	66	23	the	the	DET
crln-8547	66	24	academic	academic	ADJ
crln-8547	66	25	year	year	NOUN
crln-8547	66	26	and	and	CCONJ
crln-8547	66	27	what	what	PRON
crln-8547	66	28	that	that	PRON
crln-8547	66	29	means	mean	VERB
crln-8547	66	30	for	for	ADP
crln-8547	66	31	our	our	PRON
crln-8547	66	32	users	user	NOUN
crln-8547	66	33	,	,	PUNCT
crln-8547	66	34	and	and	CCONJ
crln-8547	66	35	respond	respond	VERB
crln-8547	66	36	accordingly	accordingly	ADV
crln-8547	66	37	.	.	PUNCT
crln-8547	67	1	the	the	DET
crln-8547	67	2	customer	customer	NOUN
crln-8547	67	3	services	service	NOUN
crln-8547	67	4	group	group	NOUN
crln-8547	67	5	is	be	AUX
crln-8547	67	6	now	now	ADV
crln-8547	67	7	considering	consider	VERB
crln-8547	67	8	other	other	ADJ
crln-8547	67	9	seasonal	seasonal	ADJ
crln-8547	67	10	activities	activity	NOUN
crln-8547	67	11	to	to	PART
crln-8547	67	12	see	see	VERB
crln-8547	67	13	where	where	SCONJ
crln-8547	67	14	we	we	PRON
crln-8547	67	15	can	can	AUX
crln-8547	67	16	pool	pool	VERB
crln-8547	67	17	the	the	DET
crln-8547	67	18	whole	whole	ADJ
crln-8547	67	19	library	library	ADJ
crln-8547	67	20	staff	staff	NOUN
crln-8547	67	21	resource	resource	NOUN
crln-8547	67	22	to	to	ADP
crln-8547	67	23	good	good	ADJ
crln-8547	67	24	effect	effect	NOUN
crln-8547	67	25	in	in	ADP
crln-8547	67	26	the	the	DET
crln-8547	67	27	future	future	NOUN
crln-8547	67	28	.	.	PUNCT
crln-8547	68	1	most	most	ADV
crln-8547	68	2	importantly	importantly	ADV
crln-8547	68	3	,	,	PUNCT
crln-8547	68	4	it	it	PRON
crln-8547	68	5	was	be	AUX
crln-8547	68	6	well	well	ADV
crln-8547	68	7	received	receive	VERB
crln-8547	68	8	and	and	CCONJ
crln-8547	68	9	appreciated	appreciate	VERB
crln-8547	68	10	by	by	ADP
crln-8547	68	11	the	the	DET
crln-8547	68	12	users	user	NOUN
crln-8547	68	13	.	.	PUNCT
crln-8547	69	1	it	it	PRON
crln-8547	69	2	showed	show	VERB
crln-8547	69	3	the	the	DET
crln-8547	69	4	library	library	NOUN
crln-8547	69	5	as	as	ADP
crln-8547	69	6	responsive	responsive	ADJ
crln-8547	69	7	,	,	PUNCT
crln-8547	69	8	sensitive	sensitive	ADJ
crln-8547	69	9	to	to	ADP
crln-8547	69	10	their	their	PRON
crln-8547	69	11	needs	need	NOUN
crln-8547	69	12	and	and	CCONJ
crln-8547	69	13	determined	determine	VERB
crln-8547	69	14	to	to	PART
crln-8547	69	15	(	(	PUNCT
crln-8547	69	16	continues	continue	VERB
crln-8547	69	17	on	on	ADP
crln-8547	69	18	page	page	NOUN
crln-8547	69	19	236	236	NUM
crln-8547	69	20	)	)	PUNCT
crln-8547	69	21	c&rl	c&rl	PROPN
crln-8547	69	22	news	news	PROPN
crln-8547	69	23	april	april	PROPN
crln-8547	69	24	2011	2011	NUM
crln-8547	69	25	236	236	NUM
crln-8547	69	26	divs	divs	NOUN
crln-8547	69	27	/	/	SYM
crln-8547	69	28	acrl	acrl	NOUN
crln-8547	69	29	/	/	SYM
crln-8547	69	30	about	about	ADP
crln-8547	69	31	/	/	SYM
crln-8547	69	32	membership	membership	NOUN
crln-8547	69	33	/	/	SYM
crln-8547	69	34	duesfaqs	duesfaqs	PROPN
crln-8547	69	35	/	/	SYM
crln-8547	69	36	faq	faq	NOUN
crln-8547	69	37	_	_	NOUN
crln-8547	69	38	proposed_bylaws_.pdf	proposed_bylaws_.pdf	X
crln-8547	69	39	.	.	PUNCT
crln-8547	70	1	approved	approve	VERB
crln-8547	70	2	the	the	DET
crln-8547	70	3	suggested	suggest	VERB
crln-8547	70	4	revisions	revision	NOUN
crln-8547	70	5	to	to	ADP
crln-8547	70	6	the	the	DET
crln-8547	70	7	special	special	ADJ
crln-8547	70	8	instructions	instruction	NOUN
crln-8547	70	9	for	for	ADP
crln-8547	70	10	appointments	appointment	NOUN
crln-8547	70	11	for	for	ADP
crln-8547	70	12	the	the	DET
crln-8547	70	13	doctoral	doctoral	ADJ
crln-8547	70	14	dissertation	dissertation	NOUN
crln-8547	70	15	fellowship	fellowship	NOUN
crln-8547	70	16	committee	committee	NOUN
crln-8547	70	17	,	,	PUNCT
crln-8547	70	18	excellence	excellence	NOUN
crln-8547	70	19	in	in	ADP
crln-8547	70	20	academic	academic	ADJ
crln-8547	70	21	libraries	library	NOUN
crln-8547	70	22	(	(	PUNCT
crln-8547	70	23	nominations	nomination	NOUN
crln-8547	70	24	)	)	PUNCT
crln-8547	70	25	committee	committee	NOUN
crln-8547	70	26	,	,	PUNCT
crln-8547	70	27	marketing	marketing	NOUN
crln-8547	70	28	academic	academic	ADJ
crln-8547	70	29	and	and	CCONJ
crln-8547	70	30	research	research	NOUN
crln-8547	70	31	libraries	library	NOUN
crln-8547	70	32	committee	committee	NOUN
crln-8547	70	33	,	,	PUNCT
crln-8547	70	34	membership	membership	NOUN
crln-8547	70	35	recruitment	recruitment	NOUN
crln-8547	70	36	committee	committee	NOUN
crln-8547	70	37	,	,	PUNCT
crln-8547	70	38	membership	membership	NOUN
crln-8547	70	39	retention	retention	NOUN
crln-8547	70	40	committee	committee	NOUN
crln-8547	70	41	,	,	PUNCT
crln-8547	70	42	membership	membership	NOUN
crln-8547	70	43	promotion	promotion	NOUN
crln-8547	70	44	committee	committee	NOUN
crln-8547	70	45	,	,	PUNCT
crln-8547	70	46	and	and	CCONJ
crln-8547	70	47	(	(	PUNCT
crln-8547	71	1	dr	dr	PROPN
crln-8547	71	2	.	.	PROPN
crln-8547	71	3	e.	e.	PROPN
crln-8547	71	4	j.	j.	PROPN
crln-8547	71	5	)	)	PUNCT
crln-8547	72	1	josey	josey	PROPN
crln-8547	72	2	spectrum	spectrum	PROPN
crln-8547	72	3	scholars	scholar	NOUN
crln-8547	72	4	committees	committee	NOUN
crln-8547	72	5	to	to	PART
crln-8547	72	6	align	align	VERB
crln-8547	72	7	them	they	PRON
crln-8547	72	8	with	with	ADP
crln-8547	72	9	acrl	acrl	NOUN
crln-8547	72	10	’s	’s	PART
crln-8547	72	11	policies	policy	NOUN
crln-8547	72	12	.	.	PUNCT
crln-8547	73	1	based	base	VERB
crln-8547	73	2	on	on	ADP
crln-8547	73	3	the	the	DET
crln-8547	73	4	effectiveness	effectiveness	NOUN
crln-8547	73	5	and	and	CCONJ
crln-8547	73	6	success	success	NOUN
crln-8547	73	7	of	of	ADP
crln-8547	73	8	the	the	DET
crln-8547	73	9	acrl	acrl	PROPN
crln-8547	73	10	leadership	leadership	NOUN
crln-8547	73	11	and	and	CCONJ
crln-8547	73	12	recruitment	recruitment	NOUN
crln-8547	73	13	and	and	CCONJ
crln-8547	73	14	nominations	nomination	NOUN
crln-8547	73	15	committee	committee	PROPN
crln-8547	73	16	(	(	PUNCT
crln-8547	73	17	lrnc	lrnc	PROPN
crln-8547	73	18	)	)	PUNCT
crln-8547	73	19	,	,	PUNCT
crln-8547	73	20	moved	move	VERB
crln-8547	73	21	it	it	PRON
crln-8547	73	22	from	from	ADP
crln-8547	73	23	pilot	pilot	NOUN
crln-8547	73	24	status	status	NOUN
crln-8547	73	25	to	to	ADP
crln-8547	73	26	permanent	permanent	ADJ
crln-8547	73	27	committee	committee	NOUN
crln-8547	73	28	status	status	NOUN
crln-8547	73	29	.	.	PUNCT
crln-8547	74	1	approved	approve	VERB
crln-8547	74	2	changing	change	VERB
crln-8547	74	3	the	the	DET
crln-8547	74	4	name	name	NOUN
crln-8547	74	5	of	of	ADP
crln-8547	74	6	the	the	DET
crln-8547	74	7	women	woman	NOUN
crln-8547	74	8	’s	’s	PART
crln-8547	74	9	studies	study	NOUN
crln-8547	74	10	section	section	NOUN
crln-8547	74	11	to	to	ADP
crln-8547	74	12	the	the	DET
crln-8547	74	13	women	woman	NOUN
crln-8547	74	14	&	&	CCONJ
crln-8547	74	15	gender	gender	PROPN
crln-8547	74	16	studies	study	NOUN
crln-8547	74	17	section	section	NOUN
crln-8547	74	18	,	,	PUNCT
crln-8547	74	19	effective	effective	ADJ
crln-8547	74	20	january	january	PROPN
crln-8547	74	21	9	9	NUM
crln-8547	74	22	,	,	PUNCT
crln-8547	74	23	2011	2011	NUM
crln-8547	74	24	.	.	PUNCT
crln-8547	75	1	approved	approve	VERB
crln-8547	75	2	the	the	DET
crln-8547	75	3	annual	annual	ADJ
crln-8547	75	4	conference	conference	NOUN
crln-8547	75	5	2010	2010	NUM
crln-8547	75	6	board	board	NOUN
crln-8547	75	7	meeting	meeting	NOUN
crln-8547	75	8	minutes	minute	NOUN
crln-8547	75	9	.	.	PUNCT
crln-8547	76	1	provide	provide	VERB
crln-8547	76	2	the	the	DET
crln-8547	76	3	service	service	NOUN
crln-8547	76	4	they	they	PRON
crln-8547	76	5	require	require	VERB
crln-8547	76	6	when	when	SCONJ
crln-8547	76	7	they	they	PRON
crln-8547	76	8	require	require	VERB
crln-8547	76	9	them	they	PRON
crln-8547	76	10	.	.	PUNCT
crln-8547	77	1	notes	note	VERB
crln-8547	77	2	1	1	NUM
crln-8547	77	3	.	.	PUNCT
crln-8547	77	4	reg	reg	PROPN
crln-8547	77	5	carr	carr	PROPN
crln-8547	77	6	,	,	PUNCT
crln-8547	77	7	“	"	PUNCT
crln-8547	77	8	what	what	PRON
crln-8547	77	9	users	user	NOUN
crln-8547	77	10	want	want	VERB
crln-8547	77	11	:	:	PUNCT
crln-8547	77	12	an	an	DET
crln-8547	77	13	academic	academic	ADJ
crln-8547	77	14	‘	'	PUNCT
crln-8547	77	15	hybrid	hybrid	NOUN
crln-8547	77	16	’	'	PUNCT
crln-8547	77	17	library	library	NOUN
crln-8547	77	18	perspective	perspective	NOUN
crln-8547	77	19	,	,	PUNCT
crln-8547	77	20	”	"	PUNCT
crln-8547	77	21	ariandne	ariandne	VERB
crln-8547	77	22	46	46	NUM
crln-8547	77	23	(	(	PUNCT
crln-8547	77	24	2006	2006	NUM
crln-8547	77	25	)	)	PUNCT
crln-8547	77	26	.	.	PUNCT
crln-8547	78	1	2	2	X
crln-8547	78	2	.	.	X
crln-8547	78	3	satish	satish	PROPN
crln-8547	78	4	nambisan	nambisan	PROPN
crln-8547	78	5	,	,	PUNCT
crln-8547	78	6	s.	s.	PROPN
crln-8547	78	7	“	"	PUNCT
crln-8547	78	8	designing	design	VERB
crln-8547	78	9	virtual	virtual	ADJ
crln-8547	78	10	customer	customer	NOUN
crln-8547	78	11	environments	environment	NOUN
crln-8547	78	12	for	for	ADP
crln-8547	78	13	new	new	ADJ
crln-8547	78	14	product	product	NOUN
crln-8547	78	15	development	development	NOUN
crln-8547	78	16	:	:	PUNCT
crln-8547	78	17	towards	towards	ADP
crln-8547	78	18	a	a	DET
crln-8547	78	19	theory	theory	NOUN
crln-8547	78	20	,	,	PUNCT
crln-8547	78	21	”	"	PUNCT
crln-8547	78	22	the	the	DET
crln-8547	78	23	academy	academy	PROPN
crln-8547	78	24	of	of	ADP
crln-8547	78	25	management	management	PROPN
crln-8547	78	26	review	review	NOUN
crln-8547	78	27	27	27	NUM
crln-8547	78	28	(	(	PUNCT
crln-8547	78	29	33	33	NUM
crln-8547	78	30	,	,	PUNCT
crln-8547	78	31	2002	2002	NUM
crln-8547	78	32	):	):	PUNCT
crln-8547	78	33	392–413	392–413	NUM
crln-8547	78	34	.	.	PUNCT
crln-8547	79	1	3	3	X
crln-8547	79	2	.	.	X
crln-8547	79	3	jean	jean	PROPN
crln-8547	79	4	skyes	skyes	PROPN
crln-8547	79	5	,	,	PUNCT
crln-8547	79	6	“	"	PUNCT
crln-8547	79	7	improving	improve	VERB
crln-8547	79	8	the	the	DET
crln-8547	79	9	student	student	NOUN
crln-8547	79	10	experience	experience	NOUN
crln-8547	79	11	—	—	PUNCT
crln-8547	79	12	how	how	SCONJ
crln-8547	79	13	can	can	AUX
crln-8547	79	14	the	the	DET
crln-8547	79	15	library	library	NOUN
crln-8547	79	16	help	help	VERB
crln-8547	79	17	?	?	PUNCT
crln-8547	80	1	new	new	ADJ
crln-8547	80	2	review	review	NOUN
crln-8547	80	3	of	of	ADP
crln-8547	80	4	information	information	NOUN
crln-8547	80	5	networking	network	VERB
crln-8547	80	6	13	13	NUM
crln-8547	80	7	(	(	PUNCT
crln-8547	80	8	1	1	NUM
crln-8547	80	9	,	,	PUNCT
crln-8547	80	10	2007	2007	NUM
crln-8547	80	11	)	)	PUNCT
crln-8547	80	12	.	.	PUNCT
crln-8547	81	1	4	4	X
crln-8547	81	2	.	.	X
crln-8547	81	3	eric	eric	PROPN
crln-8547	81	4	r.	r.	PROPN
crln-8547	81	5	blume	blume	PROPN
crln-8547	81	6	,	,	PUNCT
crln-8547	81	7	“	"	PUNCT
crln-8547	81	8	customer	customer	NOUN
crln-8547	81	9	service	service	NOUN
crln-8547	81	10	:	:	PUNCT
crln-8547	81	11	giving	give	VERB
crln-8547	81	12	companies	company	NOUN
crln-8547	81	13	the	the	DET
crln-8547	81	14	competitive	competitive	ADJ
crln-8547	81	15	edge	edge	NOUN
crln-8547	81	16	,	,	PUNCT
crln-8547	81	17	”	"	PUNCT
crln-8547	81	18	training	training	NOUN
crln-8547	81	19	development	development	NOUN
crln-8547	81	20	journal	journal	NOUN
crln-8547	81	21	42	42	NUM
crln-8547	81	22	(	(	PUNCT
crln-8547	81	23	9	9	NUM
crln-8547	81	24	,	,	PUNCT
crln-8547	81	25	1988	1988	NUM
crln-8547	81	26	):	):	PUNCT
crln-8547	81	27	24–27	24–27	NUM
crln-8547	81	28	.	.	NOUN
crln-8547	82	1	5	5	NUM
crln-8547	82	2	.	.	X
crln-8547	82	3	judith	judith	PROPN
crln-8547	82	4	broady	broady	PROPN
crln-8547	82	5	-	-	PUNCT
crln-8547	82	6	preston	preston	PROPN
crln-8547	82	7	and	and	CCONJ
crln-8547	82	8	joanna	joanna	PROPN
crln-8547	82	9	felice	felice	PROPN
crln-8547	82	10	,	,	PUNCT
crln-8547	82	11	“	"	PUNCT
crln-8547	82	12	customer	customer	NOUN
crln-8547	82	13	relationships	relationship	NOUN
crln-8547	82	14	and	and	CCONJ
crln-8547	82	15	libraries	library	NOUN
crln-8547	82	16	:	:	PUNCT
crln-8547	82	17	university	university	NOUN
crln-8547	82	18	of	of	ADP
crln-8547	82	19	malta	malta	PROPN
crln-8547	82	20	,	,	PUNCT
crln-8547	82	21	a	a	DET
crln-8547	82	22	case	case	NOUN
crln-8547	82	23	study	study	NOUN
crln-8547	82	24	,	,	PUNCT
crln-8547	82	25	”	"	PUNCT
crln-8547	82	26	aslib	aslib	ADJ
crln-8547	82	27	proceedings	proceeding	NOUN
crln-8547	82	28	58	58	NUM
crln-8547	82	29	(	(	PUNCT
crln-8547	82	30	6	6	NUM
crln-8547	82	31	,	,	PUNCT
crln-8547	82	32	2006	2006	NUM
crln-8547	82	33	):	):	PUNCT
crln-8547	82	34	525–36	525–36	NUM
crln-8547	82	35	.	.	PUNCT
crln-8547	83	1	6	6	NUM
crln-8547	83	2	.	.	X
crln-8547	83	3	judith	judith	PROPN
crln-8547	83	4	broady	broady	PROPN
crln-8547	83	5	-	-	PUNCT
crln-8547	83	6	preston	preston	PROPN
crln-8547	83	7	,	,	PUNCT
crln-8547	83	8	joanna	joanna	PROPN
crln-8547	83	9	felice	felice	PROPN
crln-8547	83	10	,	,	PUNCT
crln-8547	83	11	and	and	CCONJ
crln-8547	83	12	susan	susan	PROPN
crln-8547	83	13	marshall	marshall	PROPN
crln-8547	83	14	,	,	PUNCT
crln-8547	83	15	“	"	PUNCT
crln-8547	83	16	building	build	VERB
crln-8547	83	17	better	well	ADJ
crln-8547	83	18	customer	customer	NOUN
crln-8547	83	19	relationships	relationship	NOUN
crln-8547	83	20	:	:	PUNCT
crln-8547	83	21	case	case	NOUN
crln-8547	83	22	studies	study	NOUN
crln-8547	83	23	from	from	ADP
crln-8547	83	24	malta	malta	PROPN
crln-8547	83	25	and	and	CCONJ
crln-8547	83	26	the	the	DET
crln-8547	83	27	uk	uk	PROPN
crln-8547	83	28	,	,	PUNCT
crln-8547	83	29	”	"	PUNCT
crln-8547	83	30	library	library	NOUN
crln-8547	83	31	management	management	NOUN
crln-8547	83	32	27	27	NUM
crln-8547	83	33	(	(	PUNCT
crln-8547	83	34	6/7	6/7	NUM
crln-8547	83	35	,	,	PUNCT
crln-8547	83	36	2006	2006	NUM
crln-8547	83	37	):	):	PUNCT
crln-8547	83	38	430–45	430–45	NUM
crln-8547	83	39	.	.	PROPN
crln-8547	84	1	7	7	NUM
crln-8547	84	2	.	.	X
crln-8547	84	3	barbara	barbara	PROPN
crln-8547	84	4	sen	sen	PROPN
crln-8547	84	5	,	,	PUNCT
crln-8547	84	6	“	"	PUNCT
crln-8547	84	7	market	market	NOUN
crln-8547	84	8	orientation	orientation	NOUN
crln-8547	84	9	:	:	PUNCT
crln-8547	84	10	a	a	DET
crln-8547	84	11	concept	concept	NOUN
crln-8547	84	12	for	for	ADP
crln-8547	84	13	health	health	NOUN
crln-8547	84	14	libraries	library	NOUN
crln-8547	84	15	,	,	PUNCT
crln-8547	84	16	”	"	PUNCT
crln-8547	84	17	health	health	NOUN
crln-8547	84	18	information	information	NOUN
crln-8547	84	19	and	and	CCONJ
crln-8547	84	20	libraries	library	NOUN
crln-8547	84	21	journal	journal	PROPN
crln-8547	84	22	23	23	NUM
crln-8547	84	23	(	(	PUNCT
crln-8547	84	24	1	1	NUM
crln-8547	84	25	,	,	PUNCT
crln-8547	84	26	2006	2006	NUM
crln-8547	84	27	):	):	PUNCT
crln-8547	84	28	23–31	23–31	NUM
crln-8547	84	29	.	.	NOUN
crln-8547	84	30	8	8	NUM
crln-8547	84	31	.	.	PUNCT
crln-8547	85	1	john	john	PROPN
crln-8547	85	2	christiansen	christiansen	PROPN
crln-8547	85	3	,	,	PUNCT
crln-8547	85	4	“	"	PUNCT
crln-8547	85	5	the	the	DET
crln-8547	85	6	official	official	ADJ
crln-8547	85	7	home	home	NOUN
crln-8547	85	8	of	of	ADP
crln-8547	85	9	the	the	DET
crln-8547	85	10	fish	fish	NOUN
crln-8547	85	11	!	!	PUNCT
crln-8547	86	1	philosophy	philosophy	NOUN
crln-8547	86	2	,	,	PUNCT
crln-8547	86	3	”	"	PUNCT
crln-8547	86	4	www.charthouse	www.charthouse	NOUN
crln-8547	86	5	.	.	PUNCT
crln-8547	86	6	com	com	NOUN
crln-8547	86	7	/	/	SYM
crln-8547	86	8	productdetail.aspx?nodeid=11037	productdetail.aspx?nodeid=11037	PROPN
crln-8547	86	9	(	(	PUNCT
crln-8547	86	10	june	june	PROPN
crln-8547	86	11	18	18	NUM
crln-8547	86	12	,	,	PUNCT
crln-8547	86	13	2010	2010	NUM
crln-8547	86	14	)	)	PUNCT
crln-8547	86	15	.	.	PUNCT
crln-8547	87	1	9	9	X
crln-8547	87	2	.	.	X
crln-8547	87	3	elisa	elisa	PROPN
crln-8547	87	4	f.	f.	PROPN
crln-8547	87	5	topper	topper	PROPN
crln-8547	87	6	,	,	PUNCT
crln-8547	87	7	“	"	PUNCT
crln-8547	87	8	fish	fish	NOUN
crln-8547	87	9	or	or	CCONJ
crln-8547	87	10	pickle	pickle	NOUN
crln-8547	87	11	?	?	PUNCT
crln-8547	88	1	customer	customer	NOUN
crln-8547	88	2	services	service	NOUN
crln-8547	88	3	in	in	ADP
crln-8547	88	4	libraries	library	NOUN
crln-8547	88	5	,	,	PUNCT
crln-8547	88	6	”	"	PUNCT
crln-8547	88	7	new	new	ADJ
crln-8547	88	8	library	library	NOUN
crln-8547	88	9	world	world	NOUN
crln-8547	88	10	110	110	NUM
crln-8547	88	11	(	(	PUNCT
crln-8547	88	12	1/2	1/2	NUM
crln-8547	88	13	,	,	PUNCT
crln-8547	88	14	2009	2009	NUM
crln-8547	88	15	):	):	PUNCT
crln-8547	88	16	92–94	92–94	NUM
crln-8547	88	17	.	.	PUNCT
crln-8547	89	1	10	10	NUM
crln-8547	89	2	.	.	PUNCT
crln-8547	89	3	chris	chris	PROPN
crln-8547	89	4	lawer	lawer	PROPN
crln-8547	89	5	,	,	PUNCT
crln-8547	89	6	are	be	AUX
crln-8547	89	7	you	you	PRON
crln-8547	89	8	becoming	become	VERB
crln-8547	89	9	customer	customer	NOUN
crln-8547	89	10	-	-	PUNCT
crln-8547	89	11	centric	centric	NOUN
crln-8547	89	12	?	?	PUNCT
crln-8547	90	1	omc	omc	PROPN
crln-8547	90	2	consulting	consulting	PROPN
crln-8547	90	3	ltd	ltd	PROPN
crln-8547	90	4	.	.	PROPN
crln-8547	90	5	(	(	PUNCT
crln-8547	90	6	2004	2004	NUM
crln-8547	90	7	)	)	PUNCT
crln-8547	90	8	.	.	PUNCT
crln-8547	91	1	11	11	NUM
crln-8547	91	2	.	.	X
crln-8547	91	3	chenicheri	chenicheri	PROPN
crln-8547	91	4	sid	sid	PROPN
crln-8547	91	5	nair	nair	PROPN
crln-8547	91	6	,	,	PUNCT
crln-8547	91	7	phillip	phillip	PROPN
crln-8547	91	8	adams	adams	PROPN
crln-8547	91	9	,	,	PUNCT
crln-8547	91	10	and	and	CCONJ
crln-8547	91	11	patrice	patrice	NOUN
crln-8547	91	12	mertova	mertova	PROPN
crln-8547	91	13	,	,	PUNCT
crln-8547	91	14	“	"	PUNCT
crln-8547	91	15	student	student	NOUN
crln-8547	91	16	engagement	engagement	NOUN
crln-8547	91	17	:	:	PUNCT
crln-8547	91	18	the	the	DET
crln-8547	91	19	key	key	NOUN
crln-8547	91	20	to	to	ADP
crln-8547	91	21	improving	improve	VERB
crln-8547	91	22	survey	survey	NOUN
crln-8547	91	23	response	response	NOUN
crln-8547	91	24	rates	rate	NOUN
crln-8547	91	25	,	,	PUNCT
crln-8547	91	26	”	"	PUNCT
crln-8547	91	27	quality	quality	NOUN
crln-8547	91	28	in	in	ADP
crln-8547	91	29	higher	high	ADJ
crln-8547	91	30	education	education	NOUN
crln-8547	91	31	14	14	NUM
crln-8547	91	32	(	(	PUNCT
crln-8547	91	33	3	3	NUM
crln-8547	91	34	,	,	PUNCT
crln-8547	91	35	2008	2008	NUM
crln-8547	91	36	):	):	PUNCT
crln-8547	91	37	225–32	225–32	NOUN
crln-8547	91	38	.	.	PUNCT
crln-8547	92	1	8	8	NUM
crln-8547	92	2	.	.	PUNCT
crln-8547	93	1	w	w	NOUN
crln-8547	93	2	o	o	NOUN
crln-8547	93	3	l	l	NOUN
crln-8547	94	1	f	f	NOUN
crln-8547	94	2	r	r	NOUN
crln-8547	94	3	a	a	DET
crln-8547	94	4	m	m	NOUN
crln-8547	94	5	a	a	DET
crln-8547	94	6	l	l	NOUN
crln-8547	94	7	p	p	NOUN
crln-8547	94	8	h	h	NOUN
crln-8547	95	1	a	a	DET
crln-8547	95	2	m	m	NOUN
crln-8547	96	1	o	o	NOUN
crln-8547	96	2	b	b	NOUN
crln-8547	96	3	i	i	NOUN
crln-8547	96	4	l	l	NOUN
crln-8547	96	5	e	e	NOUN
crln-8547	96	6	,	,	PUNCT
crln-8547	96	7	m.wolframalpha.com/	m.wolframalpha.com/	NUM
crln-8547	96	8	and	and	CCONJ
crln-8547	96	9	worldcat	worldcat	PROPN
crln-8547	96	10	mobile	mobile	NOUN
crln-8547	96	11	beta	beta	NOUN
crln-8547	96	12	,	,	PUNCT
crln-8547	96	13	www.worldcatmobile.org/.	www.worldcatmobile.org/.	NOUN
crln-8547	96	14	9	9	NUM
crln-8547	96	15	.	.	PUNCT
crln-8547	97	1	“	"	PUNCT
crln-8547	97	2	ios	ios	PROPN
crln-8547	97	3	4.2	4.2	NUM
crln-8547	97	4	software	software	NOUN
crln-8547	97	5	update	update	NOUN
crln-8547	97	6	,	,	PUNCT
crln-8547	97	7	”	"	PUNCT
crln-8547	97	8	www	www	PROPN
crln-8547	97	9	.	.	PROPN
crln-8547	98	1	apple.com/ipad/software-update/	apple.com/ipad/software-update/	ADV
crln-8547	98	2	(	(	PUNCT
crln-8547	98	3	accessed	access	VERB
crln-8547	98	4	march	march	NOUN
crln-8547	98	5	9	9	NUM
crln-8547	98	6	,	,	PUNCT
crln-8547	98	7	2011	2011	NUM
crln-8547	98	8	)	)	PUNCT
crln-8547	98	9	.	.	PUNCT
crln-8547	99	1	10	10	NUM
crln-8547	99	2	.	.	PUNCT
crln-8547	100	1	the	the	DET
crln-8547	100	2	unofficial	unofficial	ADJ
crln-8547	100	3	apple	apple	NOUN
crln-8547	100	4	weblog	weblog	NOUN
crln-8547	100	5	—	—	PUNCT
crln-8547	100	6	app	app	NOUN
crln-8547	100	7	reviews	review	NOUN
crln-8547	100	8	,	,	PUNCT
crln-8547	100	9	www.tuaw.com/hub/appreviews	www.tuaw.com/hub/appreviews	PROPN
crln-8547	100	10	.	.	PUNCT
crln-8547	101	1	11	11	NUM
crln-8547	101	2	.	.	PUNCT
crln-8547	102	1	macworld	macworld	PROPN
crln-8547	102	2	app	app	PROPN
crln-8547	102	3	guide	guide	NOUN
crln-8547	102	4	,	,	PUNCT
crln-8547	102	5	www.macworld.com/appguide/index.html	www.macworld.com/appguide/index.html	PROPN
crln-8547	102	6	.	.	PUNCT
crln-8547	103	1	12	12	NUM
crln-8547	103	2	.	.	PUNCT
crln-8547	103	3	appshopper	appshopper	NOUN
crln-8547	103	4	,	,	PUNCT
crln-8547	103	5	itunes.apple.com/us	itunes.apple.com/us	ADJ
crln-8547	103	6	/app	/app	PUNCT
crln-8547	103	7	/	/	SYM
crln-8547	103	8	appshopper	appshopper	NOUN
crln-8547	103	9	/	/	SYM
crln-8547	103	10	id387037496?mt=8	id387037496?mt=8	NOUN
crln-8547	103	11	.	.	PROPN
crln-8547	103	12	13	13	NUM
crln-8547	103	13	.	.	PUNCT
crln-8547	104	1	itunes	itunes	PROPN
crln-8547	104	2	rss	rss	PROPN
crln-8547	104	3	generator	generator	PROPN
crln-8547	104	4	,	,	PUNCT
crln-8547	104	5	itunes.apple	itunes.apple	PROPN
crln-8547	104	6	.	.	PUNCT
crln-8547	104	7	com	com	NOUN
crln-8547	104	8	/	/	SYM
crln-8547	104	9	rss	rss	PROPN
crln-8547	104	10	/	/	SYM
crln-8547	104	11	generator/.	generator/.	PROPN
crln-8547	104	12	(	(	PUNCT
crln-8547	104	13	“	"	PUNCT
crln-8547	104	14	setting	set	VERB
crln-8547	104	15	up	up	ADP
crln-8547	104	16	a	a	DET
crln-8547	104	17	library	library	NOUN
crln-8547	104	18	ipad	ipad	PROPN
crln-8547	104	19	program	program	PROPN
crln-8547	104	20	”	"	PUNCT
crln-8547	104	21	continued	continue	VERB
crln-8547	104	22	from	from	ADP
crln-8547	104	23	page	page	NOUN
crln-8547	104	24	216	216	NUM
crln-8547	104	25	)	)	PUNCT
crln-8547	104	26	(	(	PUNCT
crln-8547	104	27	“	"	PUNCT
crln-8547	104	28	the	the	DET
crln-8547	104	29	‘	'	PUNCT
crln-8547	104	30	just	just	ADV
crln-8547	104	31	do	do	AUX
crln-8547	104	32	it	it	PRON
crln-8547	104	33	’	'	PUNCT
crln-8547	104	34	...	...	PUNCT
crln-8547	105	1	”	"	PUNCT
crln-8547	105	2	cont	cont	NOUN
crln-8547	105	3	.	.	PUNCT
crln-8547	106	1	from	from	ADP
crln-8547	106	2	page	page	NOUN
crln-8547	106	3	231	231	NUM
crln-8547	106	4	)	)	PUNCT