id	sid	tid	token	lemma	pos
crln-9027	1	1	nov13_b.indd	nov13_b.indd	PROPN
crln-9027	1	2	c&rl	c&rl	PROPN
crln-9027	1	3	news	news	PROPN
crln-9027	1	4	november	november	PROPN
crln-9027	1	5	2013	2013	NUM
crln-9027	1	6	530	530	NUM
crln-9027	1	7	most	most	ADV
crln-9027	1	8	academic	academic	ADJ
crln-9027	1	9	libraries	library	NOUN
crln-9027	1	10	have	have	AUX
crln-9027	1	11	been	be	AUX
crln-9027	1	12	experiencing	experience	VERB
crln-9027	1	13	cutbacks	cutback	NOUN
crln-9027	1	14	in	in	ADP
crln-9027	1	15	staff	staff	NOUN
crln-9027	1	16	and	and	CCONJ
crln-9027	1	17	resources	resource	NOUN
crln-9027	1	18	and	and	CCONJ
crln-9027	1	19	are	be	AUX
crln-9027	1	20	expected	expect	VERB
crln-9027	1	21	to	to	PART
crln-9027	1	22	do	do	VERB
crln-9027	1	23	more	more	ADJ
crln-9027	1	24	with	with	ADP
crln-9027	1	25	less	less	ADJ
crln-9027	1	26	.	.	PUNCT
crln-9027	2	1	in	in	ADP
crln-9027	2	2	response	response	NOUN
crln-9027	2	3	to	to	ADP
crln-9027	2	4	a	a	DET
crln-9027	2	5	statewide	statewide	ADJ
crln-9027	2	6	financial	financial	ADJ
crln-9027	2	7	downturn	downturn	NOUN
crln-9027	2	8	,	,	PUNCT
crln-9027	2	9	the	the	DET
crln-9027	2	10	university	university	NOUN
crln-9027	2	11	of	of	ADP
crln-9027	2	12	north	north	PROPN
crln-9027	2	13	texas	texas	PROPN
crln-9027	2	14	(	(	PUNCT
crln-9027	2	15	unt	unt	NOUN
crln-9027	2	16	)	)	PUNCT
crln-9027	2	17	libraries	library	NOUN
crln-9027	2	18	created	create	VERB
crln-9027	2	19	a	a	DET
crln-9027	2	20	strategy	strategy	NOUN
crln-9027	2	21	to	to	PART
crln-9027	2	22	reduce	reduce	VERB
crln-9027	2	23	the	the	DET
crln-9027	2	24	number	number	NOUN
crln-9027	2	25	of	of	ADP
crln-9027	2	26	staffed	staff	VERB
crln-9027	2	27	service	service	NOUN
crln-9027	2	28	points	point	NOUN
crln-9027	2	29	.	.	PUNCT
crln-9027	3	1	by	by	ADP
crln-9027	3	2	the	the	DET
crln-9027	3	3	end	end	NOUN
crln-9027	3	4	of	of	ADP
crln-9027	3	5	spring	spring	NOUN
crln-9027	3	6	2012	2012	NUM
crln-9027	3	7	,	,	PUNCT
crln-9027	3	8	unt	unt	PROPN
crln-9027	3	9	libraries	library	NOUN
crln-9027	3	10	had	have	AUX
crln-9027	3	11	successfully	successfully	ADV
crln-9027	3	12	merged	merge	VERB
crln-9027	3	13	six	six	NUM
crln-9027	3	14	service	service	NOUN
crln-9027	3	15	points	point	NOUN
crln-9027	3	16	into	into	ADP
crln-9027	3	17	one	one	NUM
crln-9027	3	18	.	.	PUNCT
crln-9027	4	1	this	this	DET
crln-9027	4	2	article	article	NOUN
crln-9027	4	3	presents	present	VERB
crln-9027	4	4	an	an	DET
crln-9027	4	5	overview	overview	NOUN
crln-9027	4	6	of	of	ADP
crln-9027	4	7	the	the	DET
crln-9027	4	8	steps	step	NOUN
crln-9027	4	9	the	the	DET
crln-9027	4	10	public	public	ADJ
crln-9027	4	11	services	service	NOUN
crln-9027	4	12	division	division	NOUN
crln-9027	4	13	took	take	VERB
crln-9027	4	14	to	to	PART
crln-9027	4	15	effectively	effectively	ADV
crln-9027	4	16	manage	manage	VERB
crln-9027	4	17	these	these	DET
crln-9027	4	18	mergers	merger	NOUN
crln-9027	4	19	and	and	CCONJ
crln-9027	4	20	cross	cross	VERB
crln-9027	4	21	train	train	PROPN
crln-9027	4	22	library	library	PROPN
crln-9027	4	23	support	support	NOUN
crln-9027	4	24	staff	staff	NOUN
crln-9027	4	25	,	,	PUNCT
crln-9027	4	26	as	as	ADV
crln-9027	4	27	well	well	ADV
crln-9027	4	28	as	as	ADP
crln-9027	4	29	provide	provide	VERB
crln-9027	4	30	suggestions	suggestion	NOUN
crln-9027	4	31	for	for	ADP
crln-9027	4	32	other	other	ADJ
crln-9027	4	33	libraries	library	NOUN
crln-9027	4	34	considering	consider	VERB
crln-9027	4	35	streamlining	streamline	VERB
crln-9027	4	36	their	their	PRON
crln-9027	4	37	service	service	NOUN
crln-9027	4	38	points	point	NOUN
crln-9027	4	39	.	.	PUNCT
crln-9027	5	1	from	from	ADP
crln-9027	5	2	many	many	ADJ
crln-9027	5	3	service	service	NOUN
crln-9027	5	4	points	point	NOUN
crln-9027	5	5	to	to	ADP
crln-9027	5	6	few	few	ADJ
crln-9027	5	7	unt	unt	NOUN
crln-9027	5	8	is	be	AUX
crln-9027	5	9	an	an	DET
crln-9027	5	10	advanced	advanced	ADJ
crln-9027	5	11	degree	degree	NOUN
crln-9027	5	12	granting	grant	VERB
crln-9027	5	13	institution	institution	NOUN
crln-9027	5	14	with	with	ADP
crln-9027	5	15	a	a	DET
crln-9027	5	16	population	population	NOUN
crln-9027	5	17	of	of	ADP
crln-9027	5	18	more	more	ADJ
crln-9027	5	19	than	than	ADP
crln-9027	5	20	35,000	35,000	NUM
crln-9027	5	21	students	student	NOUN
crln-9027	5	22	,	,	PUNCT
crln-9027	5	23	1,000	1,000	NUM
crln-9027	5	24	faculty	faculty	NOUN
crln-9027	5	25	members	member	NOUN
crln-9027	5	26	,	,	PUNCT
crln-9027	5	27	and	and	CCONJ
crln-9027	5	28	3,500	3,500	NUM
crln-9027	5	29	staff	staff	NOUN
crln-9027	5	30	.	.	PUNCT
crln-9027	6	1	the	the	DET
crln-9027	6	2	unt	unt	PROPN
crln-9027	6	3	libraries	library	NOUN
crln-9027	6	4	,	,	PUNCT
crln-9027	6	5	the	the	DET
crln-9027	6	6	most	most	ADV
crln-9027	6	7	widely	widely	ADV
crln-9027	6	8	used	use	VERB
crln-9027	6	9	service	service	NOUN
crln-9027	6	10	on	on	ADP
crln-9027	6	11	campus	campus	NOUN
crln-9027	6	12	,	,	PUNCT
crln-9027	6	13	provide	provide	VERB
crln-9027	6	14	access	access	NOUN
crln-9027	6	15	to	to	ADP
crln-9027	6	16	more	more	ADJ
crln-9027	6	17	than	than	ADP
crln-9027	6	18	7	7	NUM
crln-9027	6	19	million	million	NUM
crln-9027	6	20	items	item	NOUN
crln-9027	6	21	in	in	ADP
crln-9027	6	22	print	print	NOUN
crln-9027	6	23	and	and	CCONJ
crln-9027	6	24	digital	digital	ADJ
crln-9027	6	25	formats.1	formats.1	NOUN
crln-9027	6	26	in	in	ADP
crln-9027	6	27	2009	2009	NUM
crln-9027	6	28	the	the	DET
crln-9027	6	29	public	public	ADJ
crln-9027	6	30	services	service	NOUN
crln-9027	6	31	division	division	NOUN
crln-9027	6	32	staffed	staff	VERB
crln-9027	6	33	six	six	NUM
crln-9027	6	34	service	service	NOUN
crln-9027	6	35	desks	desk	NOUN
crln-9027	6	36	in	in	ADP
crln-9027	6	37	willis	willis	PROPN
crln-9027	6	38	library	library	PROPN
crln-9027	6	39	,	,	PUNCT
crln-9027	6	40	all	all	PRON
crln-9027	6	41	located	locate	VERB
crln-9027	6	42	on	on	ADP
crln-9027	6	43	the	the	DET
crln-9027	6	44	first	first	ADJ
crln-9027	6	45	floor	floor	NOUN
crln-9027	6	46	of	of	ADP
crln-9027	6	47	the	the	DET
crln-9027	6	48	library	library	NOUN
crln-9027	6	49	:	:	PUNCT
crln-9027	6	50	•	•	NOUN
crln-9027	6	51	check	check	VERB
crln-9027	6	52	out	out	ADP
crln-9027	6	53	,	,	PUNCT
crln-9027	6	54	•	•	NUM
crln-9027	6	55	circulation	circulation	NOUN
crln-9027	6	56	,	,	PUNCT
crln-9027	6	57	•	•	NUM
crln-9027	6	58	interlibrary	interlibrary	ADJ
crln-9027	6	59	loan	loan	NOUN
crln-9027	6	60	,	,	PUNCT
crln-9027	6	61	•	•	NUM
crln-9027	6	62	fines	fine	NOUN
crln-9027	6	63	,	,	PUNCT
crln-9027	6	64	•	•	NUM
crln-9027	6	65	reserves	reserve	NOUN
crln-9027	6	66	,	,	PUNCT
crln-9027	6	67	and	and	CCONJ
crln-9027	6	68	•	•	NUM
crln-9027	6	69	reference	reference	NOUN
crln-9027	6	70	the	the	DET
crln-9027	6	71	willis	willis	PROPN
crln-9027	6	72	library	library	PROPN
crln-9027	6	73	check	check	VERB
crln-9027	6	74	out	out	ADP
crln-9027	6	75	desk	desk	NOUN
crln-9027	6	76	was	be	AUX
crln-9027	6	77	staffed	staff	VERB
crln-9027	6	78	with	with	ADP
crln-9027	6	79	student	student	NOUN
crln-9027	6	80	assistants	assistant	NOUN
crln-9027	6	81	who	who	PRON
crln-9027	6	82	monitored	monitor	VERB
crln-9027	6	83	the	the	DET
crln-9027	6	84	alarm	alarm	NOUN
crln-9027	6	85	gate	gate	NOUN
crln-9027	6	86	,	,	PUNCT
crln-9027	6	87	checked	check	VERB
crln-9027	6	88	out	out	ADP
crln-9027	6	89	books	book	NOUN
crln-9027	6	90	,	,	PUNCT
crln-9027	6	91	and	and	CCONJ
crln-9027	6	92	provided	provide	VERB
crln-9027	6	93	basic	basic	ADJ
crln-9027	6	94	directional	directional	ADJ
crln-9027	6	95	information	information	NOUN
crln-9027	6	96	.	.	PUNCT
crln-9027	7	1	there	there	PRON
crln-9027	7	2	was	be	VERB
crln-9027	7	3	a	a	DET
crln-9027	7	4	long	long	ADJ
crln-9027	7	5	desk	desk	NOUN
crln-9027	7	6	just	just	ADV
crln-9027	7	7	past	past	ADP
crln-9027	7	8	the	the	DET
crln-9027	7	9	check	check	NOUN
crln-9027	7	10	out	out	ADP
crln-9027	7	11	desk	desk	NOUN
crln-9027	7	12	that	that	PRON
crln-9027	7	13	was	be	AUX
crln-9027	7	14	staffed	staff	VERB
crln-9027	7	15	by	by	ADP
crln-9027	7	16	circulation	circulation	NOUN
crln-9027	7	17	staff	staff	NOUN
crln-9027	7	18	on	on	ADP
crln-9027	7	19	one	one	NUM
crln-9027	7	20	end	end	NOUN
crln-9027	7	21	and	and	CCONJ
crln-9027	7	22	by	by	ADP
crln-9027	7	23	interlibrary	interlibrary	ADJ
crln-9027	7	24	loan	loan	NOUN
crln-9027	7	25	on	on	ADP
crln-9027	7	26	the	the	DET
crln-9027	7	27	other	other	ADJ
crln-9027	7	28	end	end	NOUN
crln-9027	7	29	,	,	PUNCT
crln-9027	7	30	providing	provide	VERB
crln-9027	7	31	two	two	NUM
crln-9027	7	32	separate	separate	ADJ
crln-9027	7	33	services	service	NOUN
crln-9027	7	34	with	with	ADP
crln-9027	7	35	two	two	NUM
crln-9027	7	36	separate	separate	ADJ
crln-9027	7	37	book	book	NOUN
crln-9027	7	38	drops	drop	NOUN
crln-9027	7	39	,	,	PUNCT
crln-9027	7	40	but	but	CCONJ
crln-9027	7	41	with	with	ADP
crln-9027	7	42	no	no	DET
crln-9027	7	43	discernible	discernible	ADJ
crln-9027	7	44	difference	difference	NOUN
crln-9027	7	45	in	in	ADP
crln-9027	7	46	the	the	DET
crln-9027	7	47	two	two	NUM
crln-9027	7	48	areas	area	NOUN
crln-9027	7	49	from	from	ADP
crln-9027	7	50	the	the	DET
crln-9027	7	51	patron	patron	NOUN
crln-9027	7	52	’s	’s	PART
crln-9027	7	53	perspective	perspective	NOUN
crln-9027	7	54	.	.	PUNCT
crln-9027	8	1	our	our	PRON
crln-9027	8	2	fines	fine	NOUN
crln-9027	8	3	desk	desk	NOUN
crln-9027	8	4	in	in	ADP
crln-9027	8	5	willis	willis	PROPN
crln-9027	8	6	library	library	PROPN
crln-9027	8	7	was	be	AUX
crln-9027	8	8	located	locate	VERB
crln-9027	8	9	near	near	ADP
crln-9027	8	10	circulation	circulation	NOUN
crln-9027	8	11	but	but	CCONJ
crln-9027	8	12	behind	behind	ADP
crln-9027	8	13	a	a	DET
crln-9027	8	14	separate	separate	ADJ
crln-9027	8	15	door	door	NOUN
crln-9027	8	16	.	.	PUNCT
crln-9027	9	1	we	we	PRON
crln-9027	9	2	had	have	VERB
crln-9027	9	3	a	a	DET
crln-9027	9	4	reference	reference	NOUN
crln-9027	9	5	desk	desk	NOUN
crln-9027	9	6	hiding	hide	VERB
crln-9027	9	7	in	in	ADP
crln-9027	9	8	one	one	NUM
crln-9027	9	9	corner	corner	NOUN
crln-9027	9	10	of	of	ADP
crln-9027	9	11	the	the	DET
crln-9027	9	12	first	first	ADJ
crln-9027	9	13	floor	floor	NOUN
crln-9027	9	14	,	,	PUNCT
crln-9027	9	15	and	and	CCONJ
crln-9027	9	16	a	a	DET
crln-9027	9	17	reserves	reserve	NOUN
crln-9027	9	18	desk	desk	NOUN
crln-9027	9	19	hiding	hide	VERB
crln-9027	9	20	in	in	ADP
crln-9027	9	21	the	the	DET
crln-9027	9	22	other	other	ADJ
crln-9027	9	23	.	.	PUNCT
crln-9027	10	1	since	since	SCONJ
crln-9027	10	2	both	both	PRON
crln-9027	10	3	started	start	VERB
crln-9027	10	4	with	with	ADP
crln-9027	10	5	the	the	DET
crln-9027	10	6	letter	letter	NOUN
crln-9027	10	7	“	"	PUNCT
crln-9027	10	8	r	r	NOUN
crln-9027	10	9	,	,	PUNCT
crln-9027	10	10	”	"	PUNCT
crln-9027	10	11	there	there	PRON
crln-9027	10	12	was	be	VERB
crln-9027	10	13	a	a	DET
crln-9027	10	14	50/50	50/50	NUM
crln-9027	10	15	chance	chance	NOUN
crln-9027	10	16	a	a	DET
crln-9027	10	17	patron	patron	NOUN
crln-9027	10	18	would	would	AUX
crln-9027	10	19	end	end	VERB
crln-9027	10	20	up	up	ADP
crln-9027	10	21	at	at	ADP
crln-9027	10	22	the	the	DET
crln-9027	10	23	wrong	wrong	ADJ
crln-9027	10	24	desk	desk	NOUN
crln-9027	10	25	when	when	SCONJ
crln-9027	10	26	referred	refer	VERB
crln-9027	10	27	.	.	PUNCT
crln-9027	11	1	public	public	ADJ
crln-9027	11	2	services	service	NOUN
crln-9027	11	3	staff	staff	NOUN
crln-9027	11	4	spent	spend	VERB
crln-9027	11	5	a	a	DET
crln-9027	11	6	good	good	ADJ
crln-9027	11	7	portion	portion	NOUN
crln-9027	11	8	of	of	ADP
crln-9027	11	9	their	their	PRON
crln-9027	11	10	day	day	NOUN
crln-9027	11	11	playing	play	VERB
crln-9027	11	12	“	"	PUNCT
crln-9027	11	13	pass	pass	VERB
crln-9027	11	14	the	the	DET
crln-9027	11	15	patron	patron	NOUN
crln-9027	11	16	,	,	PUNCT
crln-9027	11	17	”	"	PUNCT
crln-9027	11	18	referring	refer	VERB
crln-9027	11	19	from	from	ADP
crln-9027	11	20	one	one	NUM
crln-9027	11	21	desk	desk	NOUN
crln-9027	11	22	to	to	ADP
crln-9027	11	23	another	another	PRON
crln-9027	11	24	,	,	PUNCT
crln-9027	11	25	and	and	CCONJ
crln-9027	11	26	on	on	ADP
crln-9027	11	27	several	several	ADJ
crln-9027	11	28	occasions	occasion	NOUN
crln-9027	11	29	patrons	patron	NOUN
crln-9027	11	30	got	get	AUX
crln-9027	11	31	frustrated	frustrate	VERB
crln-9027	11	32	by	by	ADP
crln-9027	11	33	not	not	PART
crln-9027	11	34	being	be	AUX
crln-9027	11	35	able	able	ADJ
crln-9027	11	36	to	to	PART
crln-9027	11	37	take	take	VERB
crln-9027	11	38	care	care	NOUN
crln-9027	11	39	of	of	ADP
crln-9027	11	40	their	their	PRON
crln-9027	11	41	library	library	NOUN
crln-9027	11	42	business	business	NOUN
crln-9027	11	43	in	in	ADP
crln-9027	11	44	one	one	NUM
crln-9027	11	45	location	location	NOUN
crln-9027	11	46	,	,	PUNCT
crln-9027	11	47	or	or	CCONJ
crln-9027	11	48	were	be	AUX
crln-9027	11	49	embarrassed	embarrassed	ADJ
crln-9027	11	50	because	because	SCONJ
crln-9027	11	51	they	they	PRON
crln-9027	11	52	did	do	AUX
crln-9027	11	53	not	not	PART
crln-9027	11	54	know	know	VERB
crln-9027	11	55	where	where	SCONJ
crln-9027	11	56	they	they	PRON
crln-9027	11	57	should	should	AUX
crln-9027	11	58	go	go	VERB
crln-9027	11	59	to	to	PART
crln-9027	11	60	receive	receive	VERB
crln-9027	11	61	the	the	DET
crln-9027	11	62	services	service	NOUN
crln-9027	11	63	they	they	PRON
crln-9027	11	64	needed	need	VERB
crln-9027	11	65	.	.	PUNCT
crln-9027	12	1	in	in	ADP
crln-9027	12	2	summer	summer	NOUN
crln-9027	12	3	2010	2010	NUM
crln-9027	12	4	,	,	PUNCT
crln-9027	12	5	the	the	DET
crln-9027	12	6	assistant	assistant	ADJ
crln-9027	12	7	dean	dean	NOUN
crln-9027	12	8	of	of	ADP
crln-9027	12	9	public	public	ADJ
crln-9027	12	10	services	service	NOUN
crln-9027	12	11	began	begin	VERB
crln-9027	12	12	investigating	investigate	VERB
crln-9027	12	13	ways	way	NOUN
crln-9027	12	14	to	to	PART
crln-9027	12	15	improve	improve	VERB
crln-9027	12	16	our	our	PRON
crln-9027	12	17	public	public	ADJ
crln-9027	12	18	image	image	NOUN
crln-9027	12	19	and	and	CCONJ
crln-9027	12	20	bring	bring	VERB
crln-9027	12	21	the	the	DET
crln-9027	12	22	departments	department	NOUN
crln-9027	12	23	together	together	ADV
crln-9027	12	24	in	in	ADP
crln-9027	12	25	a	a	DET
crln-9027	12	26	cohesive	cohesive	ADJ
crln-9027	12	27	and	and	CCONJ
crln-9027	12	28	meaningful	meaningful	ADJ
crln-9027	12	29	way	way	NOUN
crln-9027	12	30	that	that	PRON
crln-9027	12	31	would	would	AUX
crln-9027	12	32	not	not	PART
crln-9027	12	33	only	only	ADV
crln-9027	12	34	benefit	benefit	VERB
crln-9027	12	35	the	the	DET
crln-9027	12	36	patrons	patron	NOUN
crln-9027	12	37	but	but	CCONJ
crln-9027	12	38	also	also	ADV
crln-9027	12	39	the	the	DET
crln-9027	12	40	staff	staff	NOUN
crln-9027	12	41	.	.	PUNCT
crln-9027	13	1	a	a	DET
crln-9027	13	2	major	major	ADJ
crln-9027	13	3	restructure	restructure	NOUN
crln-9027	13	4	was	be	AUX
crln-9027	13	5	the	the	DET
crln-9027	13	6	creation	creation	NOUN
crln-9027	13	7	of	of	ADP
crln-9027	13	8	the	the	DET
crln-9027	13	9	access	access	NOUN
crln-9027	13	10	services	service	NOUN
crln-9027	13	11	department	department	NOUN
crln-9027	13	12	,	,	PUNCT
crln-9027	13	13	which	which	PRON
crln-9027	13	14	brought	bring	VERB
crln-9027	13	15	several	several	ADJ
crln-9027	13	16	services	service	NOUN
crln-9027	13	17	into	into	ADP
crln-9027	13	18	one	one	NUM
crln-9027	13	19	group	group	NOUN
crln-9027	13	20	.	.	PUNCT
crln-9027	14	1	another	another	DET
crln-9027	14	2	major	major	ADJ
crln-9027	14	3	restructure	restructure	NOUN
crln-9027	14	4	was	be	AUX
crln-9027	14	5	a	a	DET
crln-9027	14	6	small	small	ADJ
crln-9027	14	7	renovation	renovation	NOUN
crln-9027	14	8	to	to	ADP
crln-9027	14	9	the	the	DET
crln-9027	14	10	first	first	ADJ
crln-9027	14	11	floor	floor	NOUN
crln-9027	14	12	of	of	ADP
crln-9027	14	13	the	the	DET
crln-9027	14	14	library	library	NOUN
crln-9027	14	15	.	.	PUNCT
crln-9027	15	1	julie	julie	PROPN
crln-9027	15	2	leuzinger	leuzinger	NOUN
crln-9027	15	3	reducing	reduce	VERB
crln-9027	15	4	service	service	NOUN
crln-9027	15	5	points	point	NOUN
crln-9027	15	6	in	in	ADP
crln-9027	15	7	the	the	DET
crln-9027	15	8	academic	academic	ADJ
crln-9027	15	9	library	library	NOUN
crln-9027	15	10	how	how	SCONJ
crln-9027	15	11	to	to	PART
crln-9027	15	12	provide	provide	VERB
crln-9027	15	13	quality	quality	NOUN
crln-9027	15	14	customer	customer	NOUN
crln-9027	15	15	service	service	NOUN
crln-9027	15	16	in	in	ADP
crln-9027	15	17	the	the	DET
crln-9027	15	18	face	face	NOUN
crln-9027	15	19	of	of	ADP
crln-9027	15	20	budget	budget	NOUN
crln-9027	15	21	cuts	cut	NOUN
crln-9027	15	22	julie	julie	PROPN
crln-9027	15	23	leuzinger	leuzinger	PROPN
crln-9027	15	24	is	be	AUX
crln-9027	15	25	department	department	NOUN
crln-9027	15	26	head	head	NOUN
crln-9027	15	27	at	at	ADP
crln-9027	15	28	eagle	eagle	PROPN
crln-9027	15	29	commons	commons	PROPN
crln-9027	15	30	library	library	NOUN
crln-9027	15	31	at	at	ADP
crln-9027	15	32	the	the	DET
crln-9027	15	33	university	university	NOUN
crln-9027	15	34	of	of	ADP
crln-9027	15	35	north	north	PROPN
crln-9027	15	36	texas	texas	PROPN
crln-9027	15	37	,	,	PUNCT
crln-9027	15	38	e	e	NOUN
crln-9027	15	39	-	-	NOUN
crln-9027	15	40	mail	mail	NOUN
crln-9027	15	41	:	:	PUNCT
crln-9027	15	42	jam0112@	jam0112@	PRON
crln-9027	15	43	unt.edu	unt.edu	NUM
crln-9027	15	44	©	©	PROPN
crln-9027	15	45	2013	2013	NUM
crln-9027	15	46	julie	julie	PROPN
crln-9027	15	47	leuzinger	leuzinger	NOUN
crln-9027	15	48	november	november	PROPN
crln-9027	15	49	2013	2013	NUM
crln-9027	15	50	531	531	NUM
crln-9027	15	51	c&rl	c&rl	PROPN
crln-9027	15	52	news	news	NOUN
crln-9027	15	53	the	the	DET
crln-9027	15	54	circulation	circulation	NOUN
crln-9027	15	55	workroom	workroom	NOUN
crln-9027	15	56	was	be	AUX
crln-9027	15	57	expanded	expand	VERB
crln-9027	15	58	by	by	ADP
crln-9027	15	59	removing	remove	VERB
crln-9027	15	60	a	a	DET
crln-9027	15	61	wall	wall	NOUN
crln-9027	15	62	,	,	PUNCT
crln-9027	15	63	moving	move	VERB
crln-9027	15	64	the	the	DET
crln-9027	15	65	reserves	reserve	NOUN
crln-9027	15	66	collection	collection	NOUN
crln-9027	15	67	to	to	ADP
crln-9027	15	68	the	the	DET
crln-9027	15	69	circulation	circulation	NOUN
crln-9027	15	70	area	area	NOUN
crln-9027	15	71	,	,	PUNCT
crln-9027	15	72	and	and	CCONJ
crln-9027	15	73	creating	create	VERB
crln-9027	15	74	a	a	DET
crln-9027	15	75	processing	processing	NOUN
crln-9027	15	76	area	area	NOUN
crln-9027	15	77	for	for	ADP
crln-9027	15	78	interlibrary	interlibrary	ADJ
crln-9027	15	79	loan	loan	NOUN
crln-9027	15	80	in	in	ADP
crln-9027	15	81	the	the	DET
crln-9027	15	82	former	former	ADJ
crln-9027	15	83	reserves	reserve	NOUN
crln-9027	15	84	area	area	NOUN
crln-9027	15	85	.	.	PUNCT
crln-9027	16	1	in	in	ADP
crln-9027	16	2	one	one	NUM
crln-9027	16	3	very	very	ADV
crln-9027	16	4	inexpensive	inexpensive	ADJ
crln-9027	16	5	remodel	remodel	NOUN
crln-9027	16	6	we	we	PRON
crln-9027	16	7	were	be	AUX
crln-9027	16	8	able	able	ADJ
crln-9027	16	9	to	to	PART
crln-9027	16	10	move	move	VERB
crln-9027	16	11	four	four	NUM
crln-9027	16	12	services	service	NOUN
crln-9027	16	13	to	to	ADP
crln-9027	16	14	one	one	NUM
crln-9027	16	15	desk	desk	NOUN
crln-9027	16	16	(	(	PUNCT
crln-9027	16	17	reserves	reserve	NOUN
crln-9027	16	18	,	,	PUNCT
crln-9027	16	19	circulation	circulation	NOUN
crln-9027	16	20	,	,	PUNCT
crln-9027	16	21	interlibrary	interlibrary	ADJ
crln-9027	16	22	loan	loan	NOUN
crln-9027	16	23	,	,	PUNCT
crln-9027	16	24	and	and	CCONJ
crln-9027	16	25	fines	fine	NOUN
crln-9027	16	26	)	)	PUNCT
crln-9027	16	27	,	,	PUNCT
crln-9027	16	28	which	which	PRON
crln-9027	16	29	created	create	VERB
crln-9027	16	30	a	a	DET
crln-9027	16	31	one	one	NUM
crln-9027	16	32	-	-	PUNCT
crln-9027	16	33	stop	stop	NOUN
crln-9027	16	34	area	area	NOUN
crln-9027	16	35	for	for	ADP
crln-9027	16	36	our	our	PRON
crln-9027	16	37	patrons	patron	NOUN
crln-9027	16	38	for	for	ADP
crln-9027	16	39	all	all	DET
crln-9027	16	40	access	access	NOUN
crln-9027	16	41	services	service	NOUN
crln-9027	16	42	-	-	PUNCT
crln-9027	16	43	related	relate	VERB
crln-9027	16	44	library	library	NOUN
crln-9027	16	45	business	business	NOUN
crln-9027	16	46	.	.	PUNCT
crln-9027	17	1	we	we	PRON
crln-9027	17	2	did	do	AUX
crln-9027	17	3	lose	lose	VERB
crln-9027	17	4	one	one	NUM
crln-9027	17	5	service	service	NOUN
crln-9027	17	6	point	point	NOUN
crln-9027	17	7	in	in	ADP
crln-9027	17	8	this	this	DET
crln-9027	17	9	restructure	restructure	NOUN
crln-9027	17	10	,	,	PUNCT
crln-9027	17	11	the	the	DET
crln-9027	17	12	separate	separate	ADJ
crln-9027	17	13	check	check	NOUN
crln-9027	17	14	out	out	ADP
crln-9027	17	15	desk	desk	NOUN
crln-9027	17	16	;	;	PUNCT
crln-9027	17	17	however	however	ADV
crln-9027	17	18	,	,	PUNCT
crln-9027	17	19	it	it	PRON
crln-9027	17	20	was	be	AUX
crln-9027	17	21	turned	turn	VERB
crln-9027	17	22	over	over	ADP
crln-9027	17	23	to	to	ADP
crln-9027	17	24	our	our	PRON
crln-9027	17	25	facilities	facility	NOUN
crln-9027	17	26	and	and	CCONJ
crln-9027	17	27	systems	system	NOUN
crln-9027	17	28	division	division	NOUN
crln-9027	17	29	,	,	PUNCT
crln-9027	17	30	where	where	SCONJ
crln-9027	17	31	students	student	NOUN
crln-9027	17	32	staff	staff	VERB
crln-9027	17	33	the	the	DET
crln-9027	17	34	desk	desk	NOUN
crln-9027	17	35	24	24	NUM
crln-9027	17	36	hours	hour	NOUN
crln-9027	17	37	a	a	DET
crln-9027	17	38	day	day	NOUN
crln-9027	17	39	,	,	PUNCT
crln-9027	17	40	seven	seven	NUM
crln-9027	17	41	days	day	NOUN
crln-9027	17	42	a	a	DET
crln-9027	17	43	week	week	NOUN
crln-9027	17	44	when	when	SCONJ
crln-9027	17	45	classes	class	NOUN
crln-9027	17	46	are	be	AUX
crln-9027	17	47	in	in	ADP
crln-9027	17	48	session	session	NOUN
crln-9027	17	49	.	.	PUNCT
crln-9027	18	1	they	they	PRON
crln-9027	18	2	monitor	monitor	VERB
crln-9027	18	3	the	the	DET
crln-9027	18	4	alarm	alarm	NOUN
crln-9027	18	5	gates	gate	NOUN
crln-9027	18	6	and	and	CCONJ
crln-9027	18	7	provide	provide	VERB
crln-9027	18	8	basic	basic	ADJ
crln-9027	18	9	tech	tech	NOUN
crln-9027	18	10	help	help	NOUN
crln-9027	18	11	,	,	PUNCT
crln-9027	18	12	as	as	ADV
crln-9027	18	13	well	well	ADV
crln-9027	18	14	as	as	ADP
crln-9027	18	15	check	check	VERB
crln-9027	18	16	out	out	ADP
crln-9027	18	17	laptops	laptop	NOUN
crln-9027	18	18	.	.	PUNCT
crln-9027	19	1	handling	handle	VERB
crln-9027	19	2	the	the	DET
crln-9027	19	3	change	change	NOUN
crln-9027	19	4	change	change	NOUN
crln-9027	19	5	is	be	AUX
crln-9027	19	6	not	not	PART
crln-9027	19	7	easy	easy	ADJ
crln-9027	19	8	.	.	PUNCT
crln-9027	20	1	for	for	ADP
crln-9027	20	2	some	some	PRON
crln-9027	20	3	,	,	PUNCT
crln-9027	20	4	it	it	PRON
crln-9027	20	5	was	be	AUX
crln-9027	20	6	hard	hard	ADJ
crln-9027	20	7	to	to	PART
crln-9027	20	8	imagine	imagine	VERB
crln-9027	20	9	an	an	DET
crln-9027	20	10	academic	academic	ADJ
crln-9027	20	11	library	library	NOUN
crln-9027	20	12	with	with	ADP
crln-9027	20	13	no	no	DET
crln-9027	20	14	reference	reference	NOUN
crln-9027	20	15	desk	desk	NOUN
crln-9027	20	16	,	,	PUNCT
crln-9027	20	17	especially	especially	ADV
crln-9027	20	18	when	when	SCONJ
crln-9027	20	19	the	the	DET
crln-9027	20	20	sole	sole	ADJ
crln-9027	20	21	reason	reason	NOUN
crln-9027	20	22	many	many	ADJ
crln-9027	20	23	of	of	ADP
crln-9027	20	24	us	we	PRON
crln-9027	20	25	went	go	VERB
crln-9027	20	26	to	to	ADP
crln-9027	20	27	library	library	NOUN
crln-9027	20	28	school	school	NOUN
crln-9027	20	29	was	be	AUX
crln-9027	20	30	to	to	PART
crln-9027	20	31	be	be	AUX
crln-9027	20	32	academic	academic	ADJ
crln-9027	20	33	reference	reference	NOUN
crln-9027	20	34	librarians	librarian	NOUN
crln-9027	20	35	.	.	PUNCT
crln-9027	21	1	but	but	CCONJ
crln-9027	21	2	we	we	PRON
crln-9027	21	3	had	have	VERB
crln-9027	21	4	six	six	NUM
crln-9027	21	5	months	month	NOUN
crln-9027	21	6	to	to	PART
crln-9027	21	7	warm	warm	VERB
crln-9027	21	8	up	up	ADP
crln-9027	21	9	to	to	ADP
crln-9027	21	10	the	the	DET
crln-9027	21	11	idea	idea	NOUN
crln-9027	21	12	(	(	PUNCT
crln-9027	21	13	from	from	ADP
crln-9027	21	14	november	november	PROPN
crln-9027	21	15	2011	2011	NUM
crln-9027	21	16	to	to	ADP
crln-9027	21	17	june	june	PROPN
crln-9027	21	18	2012	2012	NUM
crln-9027	21	19	)	)	PUNCT
crln-9027	21	20	and	and	CCONJ
crln-9027	21	21	to	to	PART
crln-9027	21	22	coordinate	coordinate	VERB
crln-9027	21	23	the	the	DET
crln-9027	21	24	merger	merger	NOUN
crln-9027	21	25	.	.	PUNCT
crln-9027	22	1	an	an	DET
crln-9027	22	2	ad	ad	X
crln-9027	22	3	hoc	hoc	X
crln-9027	22	4	committee	committee	NOUN
crln-9027	22	5	of	of	ADP
crln-9027	22	6	three	three	NUM
crln-9027	22	7	access	access	NOUN
crln-9027	22	8	services	service	NOUN
crln-9027	22	9	staff	staff	NOUN
crln-9027	22	10	members	member	NOUN
crln-9027	22	11	and	and	CCONJ
crln-9027	22	12	three	three	NUM
crln-9027	22	13	reference	reference	NOUN
crln-9027	22	14	staff	staff	NOUN
crln-9027	22	15	members	member	NOUN
crln-9027	22	16	were	be	AUX
crln-9027	22	17	tasked	task	VERB
crln-9027	22	18	with	with	ADP
crln-9027	22	19	the	the	DET
crln-9027	22	20	coordination	coordination	NOUN
crln-9027	22	21	of	of	ADP
crln-9027	22	22	the	the	DET
crln-9027	22	23	merger	merger	NOUN
crln-9027	22	24	to	to	ADP
crln-9027	22	25	the	the	DET
crln-9027	22	26	single	single	ADJ
crln-9027	22	27	service	service	NOUN
crln-9027	22	28	desk	desk	NOUN
crln-9027	22	29	,	,	PUNCT
crln-9027	22	30	discussing	discuss	VERB
crln-9027	22	31	ways	way	NOUN
crln-9027	22	32	of	of	ADP
crln-9027	22	33	working	work	VERB
crln-9027	22	34	out	out	ADP
crln-9027	22	35	the	the	DET
crln-9027	22	36	changes	change	NOUN
crln-9027	22	37	with	with	ADP
crln-9027	22	38	the	the	DET
crln-9027	22	39	staff	staff	NOUN
crln-9027	22	40	,	,	PUNCT
crln-9027	22	41	and	and	CCONJ
crln-9027	22	42	creating	create	VERB
crln-9027	22	43	and	and	CCONJ
crln-9027	22	44	planning	plan	VERB
crln-9027	22	45	cross	cross	NOUN
crln-9027	22	46	training	training	NOUN
crln-9027	22	47	.	.	PUNCT
crln-9027	23	1	the	the	DET
crln-9027	23	2	committee	committee	NOUN
crln-9027	23	3	determined	determine	VERB
crln-9027	23	4	the	the	DET
crln-9027	23	5	best	good	ADJ
crln-9027	23	6	time	time	NOUN
crln-9027	23	7	for	for	ADP
crln-9027	23	8	the	the	DET
crln-9027	23	9	move	move	NOUN
crln-9027	23	10	would	would	AUX
crln-9027	23	11	be	be	AUX
crln-9027	23	12	over	over	ADP
crln-9027	23	13	the	the	DET
crln-9027	23	14	summer	summer	NOUN
crln-9027	23	15	so	so	SCONJ
crln-9027	23	16	that	that	SCONJ
crln-9027	23	17	we	we	PRON
crln-9027	23	18	would	would	AUX
crln-9027	23	19	be	be	AUX
crln-9027	23	20	able	able	ADJ
crln-9027	23	21	to	to	PART
crln-9027	23	22	identify	identify	VERB
crln-9027	23	23	as	as	ADP
crln-9027	23	24	many	many	ADJ
crln-9027	23	25	staffing	staffing	NOUN
crln-9027	23	26	or	or	CCONJ
crln-9027	23	27	training	training	NOUN
crln-9027	23	28	issues	issue	NOUN
crln-9027	23	29	as	as	ADP
crln-9027	23	30	possible	possible	ADJ
crln-9027	23	31	before	before	SCONJ
crln-9027	23	32	the	the	DET
crln-9027	23	33	rush	rush	NOUN
crln-9027	23	34	of	of	ADP
crln-9027	23	35	the	the	DET
crln-9027	23	36	fall	fall	NOUN
crln-9027	23	37	semester	semester	NOUN
crln-9027	23	38	started	start	VERB
crln-9027	23	39	,	,	PUNCT
crln-9027	23	40	so	so	ADV
crln-9027	23	41	the	the	DET
crln-9027	23	42	launch	launch	NOUN
crln-9027	23	43	date	date	NOUN
crln-9027	23	44	was	be	AUX
crln-9027	23	45	set	set	VERB
crln-9027	23	46	for	for	ADP
crln-9027	23	47	june	june	PROPN
crln-9027	23	48	1	1	NUM
crln-9027	23	49	,	,	PUNCT
crln-9027	23	50	2012	2012	NUM
crln-9027	23	51	.	.	PUNCT
crln-9027	24	1	the	the	DET
crln-9027	24	2	first	first	ADJ
crln-9027	24	3	half	half	NOUN
crln-9027	24	4	of	of	ADP
crln-9027	24	5	the	the	DET
crln-9027	24	6	spring	spring	NOUN
crln-9027	24	7	2012	2012	NUM
crln-9027	24	8	semester	semester	NOUN
crln-9027	24	9	was	be	AUX
crln-9027	24	10	spent	spend	VERB
crln-9027	24	11	discussing	discuss	VERB
crln-9027	24	12	the	the	DET
crln-9027	24	13	best	good	ADJ
crln-9027	24	14	way	way	NOUN
crln-9027	24	15	to	to	PART
crln-9027	24	16	go	go	VERB
crln-9027	24	17	about	about	ADP
crln-9027	24	18	training	training	NOUN
crln-9027	24	19	and	and	CCONJ
crln-9027	24	20	preparing	prepare	VERB
crln-9027	24	21	the	the	DET
crln-9027	24	22	staff	staff	NOUN
crln-9027	24	23	,	,	PUNCT
crln-9027	24	24	researching	research	VERB
crln-9027	24	25	other	other	ADJ
crln-9027	24	26	libraries	library	NOUN
crln-9027	24	27	that	that	PRON
crln-9027	24	28	had	have	AUX
crln-9027	24	29	removed	remove	VERB
crln-9027	24	30	their	their	PRON
crln-9027	24	31	reference	reference	NOUN
crln-9027	24	32	desks	desk	NOUN
crln-9027	24	33	,	,	PUNCT
crln-9027	24	34	and	and	CCONJ
crln-9027	24	35	interviewing	interview	VERB
crln-9027	24	36	other	other	ADJ
crln-9027	24	37	librarians	librarian	NOUN
crln-9027	24	38	who	who	PRON
crln-9027	24	39	had	have	AUX
crln-9027	24	40	undergone	undergo	VERB
crln-9027	24	41	similar	similar	ADJ
crln-9027	24	42	projects	project	NOUN
crln-9027	24	43	to	to	PART
crln-9027	24	44	get	get	VERB
crln-9027	24	45	an	an	DET
crln-9027	24	46	idea	idea	NOUN
crln-9027	24	47	of	of	ADP
crln-9027	24	48	what	what	PRON
crln-9027	24	49	challenges	challenge	NOUN
crln-9027	24	50	and	and	CCONJ
crln-9027	24	51	pitfalls	pitfall	NOUN
crln-9027	24	52	they	they	PRON
crln-9027	24	53	encountered	encounter	VERB
crln-9027	24	54	.	.	PUNCT
crln-9027	25	1	our	our	PRON
crln-9027	25	2	assistant	assistant	NOUN
crln-9027	25	3	dean	dean	PROPN
crln-9027	25	4	also	also	ADV
crln-9027	25	5	wanted	want	VERB
crln-9027	25	6	the	the	DET
crln-9027	25	7	committee	committee	NOUN
crln-9027	25	8	to	to	PART
crln-9027	25	9	find	find	VERB
crln-9027	25	10	ways	way	NOUN
crln-9027	25	11	of	of	ADP
crln-9027	25	12	minimizing	minimize	VERB
crln-9027	25	13	librarian	librarian	ADJ
crln-9027	25	14	time	time	NOUN
crln-9027	25	15	at	at	ADP
crln-9027	25	16	the	the	DET
crln-9027	25	17	desk	desk	NOUN
crln-9027	25	18	so	so	SCONJ
crln-9027	25	19	they	they	PRON
crln-9027	25	20	could	could	AUX
crln-9027	25	21	focus	focus	VERB
crln-9027	25	22	on	on	ADP
crln-9027	25	23	liaison	liaison	NOUN
crln-9027	25	24	duties	duty	NOUN
crln-9027	25	25	like	like	ADP
crln-9027	25	26	library	library	NOUN
crln-9027	25	27	instruction	instruction	NOUN
crln-9027	25	28	,	,	PUNCT
crln-9027	25	29	reference	reference	NOUN
crln-9027	25	30	by	by	ADP
crln-9027	25	31	appointment	appointment	NOUN
crln-9027	25	32	,	,	PUNCT
crln-9027	25	33	outreach	outreach	NOUN
crln-9027	25	34	,	,	PUNCT
crln-9027	25	35	and	and	CCONJ
crln-9027	25	36	marketing	marketing	NOUN
crln-9027	25	37	.	.	PUNCT
crln-9027	26	1	it	it	PRON
crln-9027	26	2	was	be	AUX
crln-9027	26	3	a	a	DET
crln-9027	26	4	tall	tall	ADJ
crln-9027	26	5	order	order	NOUN
crln-9027	26	6	,	,	PUNCT
crln-9027	26	7	but	but	CCONJ
crln-9027	26	8	the	the	DET
crln-9027	26	9	committee	committee	NOUN
crln-9027	26	10	came	come	VERB
crln-9027	26	11	up	up	ADP
crln-9027	26	12	with	with	ADP
crln-9027	26	13	a	a	DET
crln-9027	26	14	training	training	NOUN
crln-9027	26	15	plan	plan	NOUN
crln-9027	26	16	,	,	PUNCT
crln-9027	26	17	as	as	ADV
crln-9027	26	18	well	well	ADV
crln-9027	26	19	as	as	ADP
crln-9027	26	20	steps	step	NOUN
crln-9027	26	21	to	to	PART
crln-9027	26	22	move	move	VERB
crln-9027	26	23	most	most	ADJ
crln-9027	26	24	of	of	ADP
crln-9027	26	25	the	the	DET
crln-9027	26	26	librarians	librarian	NOUN
crln-9027	26	27	from	from	ADP
crln-9027	26	28	the	the	DET
crln-9027	26	29	desk	desk	NOUN
crln-9027	26	30	.	.	PUNCT
crln-9027	27	1	cross	cross	VERB
crln-9027	27	2	-	-	VERB
crln-9027	27	3	training	train	VERB
crln-9027	27	4	the	the	DET
crln-9027	27	5	staff	staff	NOUN
crln-9027	27	6	the	the	DET
crln-9027	27	7	committee	committee	NOUN
crln-9027	27	8	decided	decide	VERB
crln-9027	27	9	to	to	PART
crln-9027	27	10	have	have	VERB
crln-9027	27	11	graduate	graduate	NOUN
crln-9027	27	12	library	library	ADJ
crln-9027	27	13	assistants	assistant	NOUN
crln-9027	27	14	(	(	PUNCT
crln-9027	27	15	glas)—unt	glas)—unt	ADP
crln-9027	27	16	students	student	NOUN
crln-9027	27	17	working	work	VERB
crln-9027	27	18	toward	toward	ADP
crln-9027	27	19	their	their	PRON
crln-9027	27	20	master	master	NOUN
crln-9027	27	21	’s	’s	NOUN
crln-9027	27	22	in	in	ADP
crln-9027	27	23	library	library	ADJ
crln-9027	27	24	science	science	NOUN
crln-9027	27	25	—	—	PUNCT
crln-9027	27	26	start	start	VERB
crln-9027	27	27	working	work	VERB
crln-9027	27	28	two	two	NUM
crln-9027	27	29	hours	hour	NOUN
crln-9027	27	30	per	per	ADP
crln-9027	27	31	week	week	NOUN
crln-9027	27	32	at	at	ADP
crln-9027	27	33	the	the	DET
crln-9027	27	34	access	access	NOUN
crln-9027	27	35	services	service	NOUN
crln-9027	27	36	desk	desk	NOUN
crln-9027	27	37	beginning	begin	VERB
crln-9027	27	38	during	during	ADP
crln-9027	27	39	spring	spring	NOUN
crln-9027	27	40	break	break	NOUN
crln-9027	27	41	2012	2012	NUM
crln-9027	27	42	.	.	PUNCT
crln-9027	28	1	our	our	PRON
crln-9027	28	2	glas	gla	NOUN
crln-9027	28	3	would	would	AUX
crln-9027	28	4	be	be	AUX
crln-9027	28	5	well	well	ADV
crln-9027	28	6	versed	verse	VERB
crln-9027	28	7	in	in	ADP
crln-9027	28	8	circulations	circulation	NOUN
crln-9027	28	9	tasks	task	NOUN
crln-9027	28	10	by	by	ADP
crln-9027	28	11	the	the	DET
crln-9027	28	12	time	time	NOUN
crln-9027	28	13	the	the	DET
crln-9027	28	14	merger	merger	NOUN
crln-9027	28	15	occurred	occur	VERB
crln-9027	28	16	,	,	PUNCT
crln-9027	28	17	and	and	CCONJ
crln-9027	28	18	we	we	PRON
crln-9027	28	19	wanted	want	VERB
crln-9027	28	20	to	to	PART
crln-9027	28	21	get	get	VERB
crln-9027	28	22	library	library	ADJ
crln-9027	28	23	patrons	patron	NOUN
crln-9027	28	24	used	use	VERB
crln-9027	28	25	to	to	ADP
crln-9027	28	26	seeing	see	VERB
crln-9027	28	27	reference	reference	NOUN
crln-9027	28	28	desk	desk	NOUN
crln-9027	28	29	staff	staff	NOUN
crln-9027	28	30	at	at	ADP
crln-9027	28	31	a	a	DET
crln-9027	28	32	new	new	ADJ
crln-9027	28	33	desk	desk	NOUN
crln-9027	28	34	.	.	PUNCT
crln-9027	29	1	since	since	SCONJ
crln-9027	29	2	the	the	DET
crln-9027	29	3	glas	gla	NOUN
crln-9027	29	4	had	have	AUX
crln-9027	29	5	also	also	ADV
crln-9027	29	6	been	be	AUX
crln-9027	29	7	working	work	VERB
crln-9027	29	8	at	at	ADP
crln-9027	29	9	the	the	DET
crln-9027	29	10	ecl	ecl	PROPN
crln-9027	29	11	service	service	NOUN
crln-9027	29	12	desk	desk	NOUN
crln-9027	29	13	,	,	PUNCT
crln-9027	29	14	they	they	PRON
crln-9027	29	15	were	be	AUX
crln-9027	29	16	already	already	ADV
crln-9027	29	17	familiar	familiar	ADJ
crln-9027	29	18	with	with	ADP
crln-9027	29	19	the	the	DET
crln-9027	29	20	types	type	NOUN
crln-9027	29	21	of	of	ADP
crln-9027	29	22	circulation	circulation	NOUN
crln-9027	29	23	tasks	task	NOUN
crln-9027	29	24	they	they	PRON
crln-9027	29	25	would	would	AUX
crln-9027	29	26	need	need	VERB
crln-9027	29	27	to	to	PART
crln-9027	29	28	perform	perform	VERB
crln-9027	29	29	.	.	PUNCT
crln-9027	30	1	our	our	PRON
crln-9027	30	2	access	access	NOUN
crln-9027	30	3	services	service	NOUN
crln-9027	30	4	support	support	NOUN
crln-9027	30	5	staff	staff	NOUN
crln-9027	30	6	shadowed	shadow	VERB
crln-9027	30	7	librarians	librarian	NOUN
crln-9027	30	8	at	at	ADP
crln-9027	30	9	the	the	DET
crln-9027	30	10	reference	reference	NOUN
crln-9027	30	11	desk	desk	NOUN
crln-9027	30	12	for	for	ADP
crln-9027	30	13	a	a	DET
crln-9027	30	14	few	few	ADJ
crln-9027	30	15	hours	hour	NOUN
crln-9027	30	16	per	per	ADP
crln-9027	30	17	week	week	NOUN
crln-9027	30	18	so	so	SCONJ
crln-9027	30	19	they	they	PRON
crln-9027	30	20	would	would	AUX
crln-9027	30	21	become	become	VERB
crln-9027	30	22	familiar	familiar	ADJ
crln-9027	30	23	with	with	ADP
crln-9027	30	24	frequently	frequently	ADV
crln-9027	30	25	asked	ask	VERB
crln-9027	30	26	reference	reference	NOUN
crln-9027	30	27	questions	question	NOUN
crln-9027	30	28	.	.	PUNCT
crln-9027	31	1	the	the	DET
crln-9027	31	2	committee	committee	NOUN
crln-9027	31	3	arranged	arrange	VERB
crln-9027	31	4	three	three	NUM
crln-9027	31	5	reference	reference	NOUN
crln-9027	31	6	training	training	NOUN
crln-9027	31	7	sessions	session	NOUN
crln-9027	31	8	for	for	ADP
crln-9027	31	9	the	the	DET
crln-9027	31	10	access	access	NOUN
crln-9027	31	11	services	service	NOUN
crln-9027	31	12	staff	staff	NOUN
crln-9027	31	13	before	before	ADP
crln-9027	31	14	the	the	DET
crln-9027	31	15	june	june	PROPN
crln-9027	31	16	1	1	NUM
crln-9027	31	17	deadline	deadline	NOUN
crln-9027	31	18	.	.	PUNCT
crln-9027	32	1	the	the	DET
crln-9027	32	2	first	first	ADJ
crln-9027	32	3	training	training	NOUN
crln-9027	32	4	covered	cover	VERB
crln-9027	32	5	reference	reference	NOUN
crln-9027	32	6	interviews	interview	NOUN
crln-9027	32	7	and	and	CCONJ
crln-9027	32	8	referrals	referral	NOUN
crln-9027	32	9	.	.	PUNCT
crln-9027	33	1	we	we	PRON
crln-9027	33	2	discussed	discuss	VERB
crln-9027	33	3	the	the	DET
crln-9027	33	4	steps	step	NOUN
crln-9027	33	5	of	of	ADP
crln-9027	33	6	the	the	DET
crln-9027	33	7	reference	reference	NOUN
crln-9027	33	8	interview	interview	NOUN
crln-9027	33	9	and	and	CCONJ
crln-9027	33	10	how	how	SCONJ
crln-9027	33	11	and	and	CCONJ
crln-9027	33	12	when	when	SCONJ
crln-9027	33	13	to	to	PART
crln-9027	33	14	make	make	VERB
crln-9027	33	15	a	a	DET
crln-9027	33	16	referral	referral	NOUN
crln-9027	33	17	to	to	ADP
crln-9027	33	18	a	a	DET
crln-9027	33	19	subject	subject	ADJ
crln-9027	33	20	specialist	specialist	NOUN
crln-9027	33	21	.	.	PUNCT
crln-9027	34	1	we	we	PRON
crln-9027	34	2	also	also	ADV
crln-9027	34	3	did	do	VERB
crln-9027	34	4	several	several	ADJ
crln-9027	34	5	interview	interview	NOUN
crln-9027	34	6	role	role	NOUN
crln-9027	34	7	playing	playing	NOUN
crln-9027	34	8	games	game	NOUN
crln-9027	34	9	.	.	PUNCT
crln-9027	35	1	at	at	ADP
crln-9027	35	2	the	the	DET
crln-9027	35	3	end	end	NOUN
crln-9027	35	4	of	of	ADP
crln-9027	35	5	the	the	DET
crln-9027	35	6	training	training	NOUN
crln-9027	35	7	session	session	NOUN
crln-9027	35	8	,	,	PUNCT
crln-9027	35	9	we	we	PRON
crln-9027	35	10	included	include	VERB
crln-9027	35	11	a	a	DET
crln-9027	35	12	catalog	catalog	NOUN
crln-9027	35	13	training	training	NOUN
crln-9027	35	14	assessment	assessment	NOUN
crln-9027	35	15	for	for	ADP
crln-9027	35	16	the	the	DET
crln-9027	35	17	staff	staff	NOUN
crln-9027	35	18	to	to	PART
crln-9027	35	19	complete	complete	VERB
crln-9027	35	20	before	before	ADP
crln-9027	35	21	the	the	DET
crln-9027	35	22	next	next	ADJ
crln-9027	35	23	training	training	NOUN
crln-9027	35	24	session	session	NOUN
crln-9027	35	25	,	,	PUNCT
crln-9027	35	26	for	for	ADP
crln-9027	35	27	some	some	PRON
crln-9027	35	28	,	,	PUNCT
crln-9027	35	29	it	it	PRON
crln-9027	35	30	was	be	AUX
crln-9027	35	31	hard	hard	ADJ
crln-9027	35	32	to	to	PART
crln-9027	35	33	imagine	imagine	VERB
crln-9027	35	34	an	an	DET
crln-9027	35	35	academic	academic	ADJ
crln-9027	35	36	library	library	NOUN
crln-9027	35	37	with	with	ADP
crln-9027	35	38	no	no	DET
crln-9027	35	39	reference	reference	NOUN
crln-9027	35	40	desk	desk	NOUN
crln-9027	35	41	,	,	PUNCT
crln-9027	35	42	especially	especially	ADV
crln-9027	35	43	when	when	SCONJ
crln-9027	35	44	the	the	DET
crln-9027	35	45	sole	sole	ADJ
crln-9027	35	46	reason	reason	NOUN
crln-9027	35	47	many	many	ADJ
crln-9027	35	48	of	of	ADP
crln-9027	35	49	us	we	PRON
crln-9027	35	50	went	go	VERB
crln-9027	35	51	to	to	ADP
crln-9027	35	52	library	library	NOUN
crln-9027	35	53	school	school	NOUN
crln-9027	35	54	was	be	AUX
crln-9027	35	55	to	to	PART
crln-9027	35	56	be	be	AUX
crln-9027	35	57	academic	academic	ADJ
crln-9027	35	58	reference	reference	NOUN
crln-9027	35	59	librarians	librarian	NOUN
crln-9027	35	60	.	.	PUNCT
crln-9027	36	1	c&rl	c&rl	PROPN
crln-9027	36	2	news	news	PROPN
crln-9027	36	3	november	november	PROPN
crln-9027	36	4	2013	2013	NUM
crln-9027	36	5	532	532	NUM
crln-9027	36	6	so	so	SCONJ
crln-9027	36	7	we	we	PRON
crln-9027	36	8	would	would	AUX
crln-9027	36	9	know	know	VERB
crln-9027	36	10	how	how	SCONJ
crln-9027	36	11	basic	basic	ADJ
crln-9027	36	12	or	or	CCONJ
crln-9027	36	13	advanced	advanced	ADJ
crln-9027	36	14	to	to	PART
crln-9027	36	15	gear	gear	VERB
crln-9027	36	16	the	the	DET
crln-9027	36	17	next	next	ADJ
crln-9027	36	18	training	training	NOUN
crln-9027	36	19	.	.	PUNCT
crln-9027	37	1	the	the	DET
crln-9027	37	2	second	second	ADJ
crln-9027	37	3	training	training	NOUN
crln-9027	37	4	covered	cover	VERB
crln-9027	37	5	using	use	VERB
crln-9027	37	6	the	the	DET
crln-9027	37	7	catalog	catalog	NOUN
crln-9027	37	8	and	and	CCONJ
crln-9027	37	9	subject	subject	NOUN
crln-9027	37	10	guides	guide	NOUN
crln-9027	37	11	.	.	PUNCT
crln-9027	38	1	we	we	PRON
crln-9027	38	2	discovered	discover	VERB
crln-9027	38	3	that	that	SCONJ
crln-9027	38	4	the	the	DET
crln-9027	38	5	access	access	NOUN
crln-9027	38	6	services	service	NOUN
crln-9027	38	7	staff	staff	NOUN
crln-9027	38	8	was	be	AUX
crln-9027	38	9	very	very	ADV
crln-9027	38	10	skilled	skilled	ADJ
crln-9027	38	11	at	at	ADP
crln-9027	38	12	using	use	VERB
crln-9027	38	13	our	our	PRON
crln-9027	38	14	integrated	integrate	VERB
crln-9027	38	15	library	library	NOUN
crln-9027	38	16	system	system	NOUN
crln-9027	38	17	because	because	SCONJ
crln-9027	38	18	they	they	PRON
crln-9027	38	19	used	use	VERB
crln-9027	38	20	it	it	PRON
crln-9027	38	21	to	to	PART
crln-9027	38	22	check	check	VERB
crln-9027	38	23	books	book	NOUN
crln-9027	38	24	out	out	ADP
crln-9027	38	25	to	to	ADP
crln-9027	38	26	patrons	patron	NOUN
crln-9027	38	27	.	.	PUNCT
crln-9027	39	1	they	they	PRON
crln-9027	39	2	did	do	AUX
crln-9027	39	3	not	not	PART
crln-9027	39	4	use	use	VERB
crln-9027	39	5	the	the	DET
crln-9027	39	6	online	online	ADJ
crln-9027	39	7	catalog	catalog	NOUN
crln-9027	39	8	as	as	ADV
crln-9027	39	9	much	much	ADV
crln-9027	39	10	,	,	PUNCT
crln-9027	39	11	which	which	PRON
crln-9027	39	12	made	make	VERB
crln-9027	39	13	it	it	PRON
crln-9027	39	14	a	a	DET
crln-9027	39	15	challenge	challenge	NOUN
crln-9027	39	16	to	to	PART
crln-9027	39	17	instruct	instruct	VERB
crln-9027	39	18	patrons	patron	NOUN
crln-9027	39	19	on	on	ADP
crln-9027	39	20	using	use	VERB
crln-9027	39	21	our	our	PRON
crln-9027	39	22	online	online	ADJ
crln-9027	39	23	catalog	catalog	NOUN
crln-9027	39	24	.	.	PUNCT
crln-9027	40	1	we	we	PRON
crln-9027	40	2	also	also	ADV
crln-9027	40	3	covered	cover	VERB
crln-9027	40	4	using	use	VERB
crln-9027	40	5	subject	subject	ADJ
crln-9027	40	6	guides	guide	NOUN
crln-9027	40	7	to	to	PART
crln-9027	40	8	recommend	recommend	VERB
crln-9027	40	9	resources	resource	NOUN
crln-9027	40	10	for	for	ADP
crln-9027	40	11	patrons	patron	NOUN
crln-9027	40	12	at	at	ADP
crln-9027	40	13	night	night	NOUN
crln-9027	40	14	or	or	CCONJ
crln-9027	40	15	on	on	ADP
crln-9027	40	16	weekends	weekend	NOUN
crln-9027	40	17	.	.	PUNCT
crln-9027	41	1	again	again	ADV
crln-9027	41	2	,	,	PUNCT
crln-9027	41	3	we	we	PRON
crln-9027	41	4	followed	follow	VERB
crln-9027	41	5	this	this	DET
crln-9027	41	6	training	training	NOUN
crln-9027	41	7	with	with	ADP
crln-9027	41	8	an	an	DET
crln-9027	41	9	electronic	electronic	ADJ
crln-9027	41	10	resources	resource	NOUN
crln-9027	41	11	training	training	NOUN
crln-9027	41	12	assessment	assessment	NOUN
crln-9027	41	13	so	so	SCONJ
crln-9027	41	14	we	we	PRON
crln-9027	41	15	would	would	AUX
crln-9027	41	16	know	know	VERB
crln-9027	41	17	the	the	DET
crln-9027	41	18	experience	experience	NOUN
crln-9027	41	19	level	level	NOUN
crln-9027	41	20	of	of	ADP
crln-9027	41	21	the	the	DET
crln-9027	41	22	staff	staff	NOUN
crln-9027	41	23	for	for	ADP
crln-9027	41	24	the	the	DET
crln-9027	41	25	next	next	ADJ
crln-9027	41	26	training	training	NOUN
crln-9027	41	27	session	session	NOUN
crln-9027	41	28	.	.	PUNCT
crln-9027	42	1	finally	finally	ADV
crln-9027	42	2	,	,	PUNCT
crln-9027	42	3	we	we	PRON
crln-9027	42	4	provided	provide	VERB
crln-9027	42	5	training	training	NOUN
crln-9027	42	6	on	on	ADP
crln-9027	42	7	using	use	VERB
crln-9027	42	8	electronic	electronic	ADJ
crln-9027	42	9	resources	resource	NOUN
crln-9027	42	10	,	,	PUNCT
crln-9027	42	11	focusing	focus	VERB
crln-9027	42	12	on	on	ADP
crln-9027	42	13	academic	academic	ADJ
crln-9027	42	14	search	search	NOUN
crln-9027	42	15	complete	complete	ADJ
crln-9027	42	16	,	,	PUNCT
crln-9027	42	17	to	to	PART
crln-9027	42	18	help	help	VERB
crln-9027	42	19	patrons	patron	NOUN
crln-9027	42	20	get	get	AUX
crln-9027	42	21	started	start	VERB
crln-9027	42	22	on	on	ADP
crln-9027	42	23	their	their	PRON
crln-9027	42	24	research	research	NOUN
crln-9027	42	25	,	,	PUNCT
crln-9027	42	26	and	and	CCONJ
crln-9027	42	27	did	do	VERB
crln-9027	42	28	exercises	exercise	NOUN
crln-9027	42	29	to	to	PART
crln-9027	42	30	identify	identify	VERB
crln-9027	42	31	other	other	ADJ
crln-9027	42	32	subject	subject	ADJ
crln-9027	42	33	specific	specific	ADJ
crln-9027	42	34	electronic	electronic	ADJ
crln-9027	42	35	resources	resource	NOUN
crln-9027	42	36	using	use	VERB
crln-9027	42	37	the	the	DET
crln-9027	42	38	subject	subject	ADJ
crln-9027	42	39	guides	guide	NOUN
crln-9027	42	40	.	.	PUNCT
crln-9027	43	1	in	in	ADP
crln-9027	43	2	each	each	DET
crln-9027	43	3	training	training	NOUN
crln-9027	43	4	session	session	NOUN
crln-9027	43	5	we	we	PRON
crln-9027	43	6	emphasized	emphasize	VERB
crln-9027	43	7	that	that	SCONJ
crln-9027	43	8	they	they	PRON
crln-9027	43	9	are	be	AUX
crln-9027	43	10	already	already	ADV
crln-9027	43	11	using	use	VERB
crln-9027	43	12	many	many	ADJ
crln-9027	43	13	of	of	ADP
crln-9027	43	14	these	these	DET
crln-9027	43	15	basic	basic	ADJ
crln-9027	43	16	skills	skill	NOUN
crln-9027	43	17	,	,	PUNCT
crln-9027	43	18	which	which	PRON
crln-9027	43	19	seemed	seem	VERB
crln-9027	43	20	to	to	PART
crln-9027	43	21	be	be	AUX
crln-9027	43	22	a	a	DET
crln-9027	43	23	confidence	confidence	NOUN
crln-9027	43	24	booster	booster	NOUN
crln-9027	43	25	since	since	SCONJ
crln-9027	43	26	some	some	PRON
crln-9027	43	27	were	be	AUX
crln-9027	43	28	a	a	DET
crln-9027	43	29	little	little	ADJ
crln-9027	43	30	nervous	nervous	ADJ
crln-9027	43	31	about	about	ADP
crln-9027	43	32	answering	answer	VERB
crln-9027	43	33	reference	reference	NOUN
crln-9027	43	34	questions	question	NOUN
crln-9027	43	35	.	.	PUNCT
crln-9027	44	1	our	our	PRON
crln-9027	44	2	librarians	librarian	NOUN
crln-9027	44	3	needed	need	VERB
crln-9027	44	4	training	training	NOUN
crln-9027	44	5	as	as	ADV
crln-9027	44	6	well	well	ADV
crln-9027	44	7	to	to	PART
crln-9027	44	8	provide	provide	VERB
crln-9027	44	9	a	a	DET
crln-9027	44	10	new	new	ADJ
crln-9027	44	11	service	service	NOUN
crln-9027	44	12	,	,	PUNCT
crln-9027	44	13	librarian	librarian	NOUN
crln-9027	44	14	on	on	ADP
crln-9027	44	15	call	call	NOUN
crln-9027	44	16	.	.	PUNCT
crln-9027	45	1	we	we	PRON
crln-9027	45	2	ordered	order	VERB
crln-9027	45	3	a	a	DET
crln-9027	45	4	set	set	NOUN
crln-9027	45	5	of	of	ADP
crln-9027	45	6	walkie	walkie	NOUN
crln-9027	45	7	talkies	talkie	NOUN
crln-9027	45	8	,	,	PUNCT
crln-9027	45	9	one	one	NUM
crln-9027	45	10	of	of	ADP
crln-9027	45	11	which	which	PRON
crln-9027	45	12	stays	stay	VERB
crln-9027	45	13	at	at	ADP
crln-9027	45	14	the	the	DET
crln-9027	45	15	willis	willis	PROPN
crln-9027	45	16	library	library	PROPN
crln-9027	45	17	services	services	PROPN
crln-9027	45	18	desk	desk	VERB
crln-9027	45	19	with	with	ADP
crln-9027	45	20	a	a	DET
crln-9027	45	21	gla	gla	PROPN
crln-9027	45	22	while	while	SCONJ
crln-9027	45	23	a	a	DET
crln-9027	45	24	librarian	librarian	NOUN
crln-9027	45	25	takes	take	VERB
crln-9027	45	26	the	the	DET
crln-9027	45	27	other	other	ADJ
crln-9027	45	28	one	one	NUM
crln-9027	45	29	back	back	ADV
crln-9027	45	30	to	to	ADP
crln-9027	45	31	his	his	PRON
crln-9027	45	32	or	or	CCONJ
crln-9027	45	33	her	her	PRON
crln-9027	45	34	office	office	NOUN
crln-9027	45	35	.	.	PUNCT
crln-9027	46	1	most	most	ADJ
crln-9027	46	2	librarians	librarian	NOUN
crln-9027	46	3	take	take	VERB
crln-9027	46	4	a	a	DET
crln-9027	46	5	four	four	NUM
crln-9027	46	6	-	-	PUNCT
crln-9027	46	7	hour	hour	NOUN
crln-9027	46	8	shift	shift	NOUN
crln-9027	46	9	on	on	ADP
crln-9027	46	10	-	-	PUNCT
crln-9027	46	11	call	call	NOUN
crln-9027	46	12	,	,	PUNCT
crln-9027	46	13	and	and	CCONJ
crln-9027	46	14	are	be	AUX
crln-9027	46	15	paged	page	VERB
crln-9027	46	16	by	by	ADP
crln-9027	46	17	the	the	DET
crln-9027	46	18	gla	gla	PROPN
crln-9027	46	19	if	if	SCONJ
crln-9027	46	20	there	there	PRON
crln-9027	46	21	is	be	VERB
crln-9027	46	22	a	a	DET
crln-9027	46	23	complex	complex	ADJ
crln-9027	46	24	reference	reference	NOUN
crln-9027	46	25	question	question	NOUN
crln-9027	46	26	or	or	CCONJ
crln-9027	46	27	a	a	DET
crln-9027	46	28	line	line	NOUN
crln-9027	46	29	at	at	ADP
crln-9027	46	30	the	the	DET
crln-9027	46	31	desk	desk	NOUN
crln-9027	46	32	.	.	PUNCT
crln-9027	47	1	the	the	DET
crln-9027	47	2	librarians	librarian	NOUN
crln-9027	47	3	can	can	AUX
crln-9027	47	4	work	work	VERB
crln-9027	47	5	on	on	ADP
crln-9027	47	6	other	other	ADJ
crln-9027	47	7	things	thing	NOUN
crln-9027	47	8	in	in	ADP
crln-9027	47	9	their	their	PRON
crln-9027	47	10	offices	office	NOUN
crln-9027	47	11	during	during	ADP
crln-9027	47	12	their	their	PRON
crln-9027	47	13	on	on	ADP
crln-9027	47	14	-	-	PUNCT
crln-9027	47	15	call	call	NOUN
crln-9027	47	16	shift	shift	NOUN
crln-9027	47	17	,	,	PUNCT
crln-9027	47	18	but	but	CCONJ
crln-9027	47	19	their	their	PRON
crln-9027	47	20	primary	primary	ADJ
crln-9027	47	21	duty	duty	NOUN
crln-9027	47	22	is	be	AUX
crln-9027	47	23	to	to	PART
crln-9027	47	24	serve	serve	VERB
crln-9027	47	25	as	as	ADP
crln-9027	47	26	back	back	ADV
crln-9027	47	27	up	up	ADV
crln-9027	47	28	and	and	CCONJ
crln-9027	47	29	to	to	PART
crln-9027	47	30	be	be	AUX
crln-9027	47	31	available	available	ADJ
crln-9027	47	32	when	when	SCONJ
crln-9027	47	33	paged	page	VERB
crln-9027	47	34	.	.	PUNCT
crln-9027	48	1	considerations	consideration	NOUN
crln-9027	48	2	of	of	ADP
crln-9027	48	3	importance	importance	NOUN
crln-9027	48	4	one	one	NUM
crln-9027	48	5	thing	thing	NOUN
crln-9027	48	6	in	in	ADP
crln-9027	48	7	particular	particular	ADJ
crln-9027	48	8	that	that	SCONJ
crln-9027	48	9	we	we	PRON
crln-9027	48	10	try	try	VERB
crln-9027	48	11	to	to	PART
crln-9027	48	12	stress	stress	VERB
crln-9027	48	13	to	to	ADP
crln-9027	48	14	our	our	PRON
crln-9027	48	15	graduate	graduate	NOUN
crln-9027	48	16	assistants	assistant	NOUN
crln-9027	48	17	is	be	AUX
crln-9027	48	18	that	that	SCONJ
crln-9027	48	19	we	we	PRON
crln-9027	48	20	want	want	VERB
crln-9027	48	21	to	to	PART
crln-9027	48	22	provide	provide	VERB
crln-9027	48	23	the	the	DET
crln-9027	48	24	most	most	ADV
crln-9027	48	25	seamless	seamless	ADJ
crln-9027	48	26	service	service	NOUN
crln-9027	48	27	experience	experience	NOUN
crln-9027	48	28	we	we	PRON
crln-9027	48	29	possibly	possibly	ADV
crln-9027	48	30	can	can	AUX
crln-9027	48	31	for	for	ADP
crln-9027	48	32	our	our	PRON
crln-9027	48	33	patrons	patron	NOUN
crln-9027	48	34	.	.	PUNCT
crln-9027	49	1	generally	generally	ADV
crln-9027	49	2	,	,	PUNCT
crln-9027	49	3	your	your	PRON
crln-9027	49	4	average	average	ADJ
crln-9027	49	5	undergraduate	undergraduate	NOUN
crln-9027	49	6	students	student	NOUN
crln-9027	49	7	are	be	AUX
crln-9027	49	8	not	not	PART
crln-9027	49	9	thinking	think	VERB
crln-9027	49	10	about	about	ADP
crln-9027	49	11	the	the	DET
crln-9027	49	12	staff	staff	NOUN
crln-9027	49	13	’s	’s	PART
crln-9027	49	14	education	education	NOUN
crln-9027	49	15	level	level	NOUN
crln-9027	49	16	when	when	SCONJ
crln-9027	49	17	they	they	PRON
crln-9027	49	18	visit	visit	VERB
crln-9027	49	19	the	the	DET
crln-9027	49	20	desk	desk	NOUN
crln-9027	49	21	;	;	PUNCT
crln-9027	49	22	if	if	SCONJ
crln-9027	49	23	you	you	PRON
crln-9027	49	24	can	can	AUX
crln-9027	49	25	help	help	VERB
crln-9027	49	26	them	they	PRON
crln-9027	49	27	find	find	VERB
crln-9027	49	28	the	the	DET
crln-9027	49	29	article	article	NOUN
crln-9027	49	30	they	they	PRON
crln-9027	49	31	need	need	VERB
crln-9027	49	32	,	,	PUNCT
crln-9027	49	33	check	check	VERB
crln-9027	49	34	out	out	ADP
crln-9027	49	35	a	a	DET
crln-9027	49	36	book	book	NOUN
crln-9027	49	37	,	,	PUNCT
crln-9027	49	38	or	or	CCONJ
crln-9027	49	39	help	help	VERB
crln-9027	49	40	them	they	PRON
crln-9027	49	41	find	find	VERB
crln-9027	49	42	out	out	ADP
crln-9027	49	43	if	if	SCONJ
crln-9027	49	44	their	their	PRON
crln-9027	49	45	professor	professor	NOUN
crln-9027	49	46	put	put	VERB
crln-9027	49	47	their	their	PRON
crln-9027	49	48	text	text	NOUN
crln-9027	49	49	book	book	NOUN
crln-9027	49	50	on	on	ADP
crln-9027	49	51	reserve	reserve	PROPN
crln-9027	49	52	,	,	PUNCT
crln-9027	49	53	they	they	PRON
crln-9027	49	54	are	be	AUX
crln-9027	49	55	not	not	PART
crln-9027	49	56	concerned	concerned	ADJ
crln-9027	49	57	if	if	SCONJ
crln-9027	49	58	you	you	PRON
crln-9027	49	59	are	be	AUX
crln-9027	49	60	a	a	DET
crln-9027	49	61	peer	peer	NOUN
crln-9027	49	62	or	or	CCONJ
crln-9027	49	63	a	a	DET
crln-9027	49	64	ph.d	ph.d	NOUN
crln-9027	49	65	.	.	PUNCT
crln-9027	50	1	providing	provide	VERB
crln-9027	50	2	seamless	seamless	ADJ
crln-9027	50	3	service	service	NOUN
crln-9027	50	4	at	at	ADP
crln-9027	50	5	a	a	DET
crln-9027	50	6	blended	blend	VERB
crln-9027	50	7	service	service	NOUN
crln-9027	50	8	desk	desk	NOUN
crln-9027	50	9	does	do	AUX
crln-9027	50	10	not	not	PART
crln-9027	50	11	mean	mean	VERB
crln-9027	50	12	you	you	PRON
crln-9027	50	13	will	will	AUX
crln-9027	50	14	know	know	VERB
crln-9027	50	15	how	how	SCONJ
crln-9027	50	16	to	to	PART
crln-9027	50	17	do	do	VERB
crln-9027	50	18	everything	everything	PRON
crln-9027	50	19	well	well	ADV
crln-9027	50	20	,	,	PUNCT
crln-9027	50	21	it	it	PRON
crln-9027	50	22	means	mean	VERB
crln-9027	50	23	you	you	PRON
crln-9027	50	24	know	know	VERB
crln-9027	50	25	and	and	CCONJ
crln-9027	50	26	appreciate	appreciate	VERB
crln-9027	50	27	the	the	DET
crln-9027	50	28	skills	skill	NOUN
crln-9027	50	29	and	and	CCONJ
crln-9027	50	30	expertise	expertise	NOUN
crln-9027	50	31	of	of	ADP
crln-9027	50	32	those	those	PRON
crln-9027	50	33	around	around	ADP
crln-9027	50	34	you	you	PRON
crln-9027	50	35	so	so	SCONJ
crln-9027	50	36	you	you	PRON
crln-9027	50	37	can	can	AUX
crln-9027	50	38	follow	follow	VERB
crln-9027	50	39	through	through	ADP
crln-9027	50	40	with	with	ADP
crln-9027	50	41	a	a	DET
crln-9027	50	42	smooth	smooth	ADJ
crln-9027	50	43	referral	referral	NOUN
crln-9027	50	44	to	to	ADP
crln-9027	50	45	the	the	DET
crln-9027	50	46	appropriate	appropriate	ADJ
crln-9027	50	47	person	person	NOUN
crln-9027	50	48	.	.	PUNCT
crln-9027	51	1	this	this	DET
crln-9027	51	2	type	type	NOUN
crln-9027	51	3	of	of	ADP
crln-9027	51	4	service	service	NOUN
crln-9027	51	5	desk	desk	NOUN
crln-9027	51	6	is	be	AUX
crln-9027	51	7	not	not	PART
crln-9027	51	8	meant	mean	VERB
crln-9027	51	9	to	to	PART
crln-9027	51	10	diminish	diminish	VERB
crln-9027	51	11	the	the	DET
crln-9027	51	12	value	value	NOUN
crln-9027	51	13	of	of	ADP
crln-9027	51	14	the	the	DET
crln-9027	51	15	mls	mls	NOUN
crln-9027	51	16	in	in	ADP
crln-9027	51	17	any	any	DET
crln-9027	51	18	way	way	NOUN
crln-9027	51	19	.	.	PUNCT
crln-9027	52	1	the	the	DET
crln-9027	52	2	degree	degree	NOUN
crln-9027	52	3	certainly	certainly	ADV
crln-9027	52	4	still	still	ADV
crln-9027	52	5	has	have	VERB
crln-9027	52	6	a	a	DET
crln-9027	52	7	place	place	NOUN
crln-9027	52	8	in	in	ADP
crln-9027	52	9	the	the	DET
crln-9027	52	10	academic	academic	ADJ
crln-9027	52	11	library	library	NOUN
crln-9027	52	12	,	,	PUNCT
crln-9027	52	13	but	but	CCONJ
crln-9027	52	14	perhaps	perhaps	ADV
crln-9027	52	15	we	we	PRON
crln-9027	52	16	need	need	VERB
crln-9027	52	17	to	to	PART
crln-9027	52	18	think	think	VERB
crln-9027	52	19	about	about	ADP
crln-9027	52	20	how	how	SCONJ
crln-9027	52	21	to	to	PART
crln-9027	52	22	use	use	VERB
crln-9027	52	23	our	our	PRON
crln-9027	52	24	knowledge	knowledge	NOUN
crln-9027	52	25	and	and	CCONJ
crln-9027	52	26	experience	experience	NOUN
crln-9027	52	27	in	in	ADP
crln-9027	52	28	other	other	ADJ
crln-9027	52	29	ways	way	NOUN
crln-9027	52	30	.	.	PUNCT
crln-9027	53	1	college	college	NOUN
crln-9027	53	2	students	student	NOUN
crln-9027	53	3	do	do	AUX
crln-9027	53	4	not	not	PART
crln-9027	53	5	have	have	VERB
crln-9027	53	6	the	the	DET
crln-9027	53	7	same	same	ADJ
crln-9027	53	8	information	information	NOUN
crln-9027	53	9	-	-	PUNCT
crln-9027	53	10	seeking	seek	VERB
crln-9027	53	11	behaviors	behavior	NOUN
crln-9027	53	12	they	they	PRON
crln-9027	53	13	did	do	VERB
crln-9027	53	14	20	20	NUM
crln-9027	53	15	years	year	NOUN
crln-9027	53	16	ago	ago	ADV
crln-9027	53	17	,	,	PUNCT
crln-9027	53	18	or	or	CCONJ
crln-9027	53	19	even	even	ADV
crln-9027	53	20	ten	ten	NUM
crln-9027	53	21	years	year	NOUN
crln-9027	53	22	ago	ago	ADV
crln-9027	53	23	,	,	PUNCT
crln-9027	53	24	we	we	PRON
crln-9027	53	25	need	need	VERB
crln-9027	53	26	to	to	PART
crln-9027	53	27	use	use	VERB
crln-9027	53	28	our	our	PRON
crln-9027	53	29	efforts	effort	NOUN
crln-9027	53	30	to	to	PART
crln-9027	53	31	meet	meet	VERB
crln-9027	53	32	students	student	NOUN
crln-9027	53	33	where	where	SCONJ
crln-9027	53	34	they	they	PRON
crln-9027	53	35	are	be	AUX
crln-9027	53	36	.	.	PUNCT
crln-9027	54	1	for	for	ADP
crln-9027	54	2	example	example	NOUN
crln-9027	54	3	,	,	PUNCT
crln-9027	54	4	we	we	PRON
crln-9027	54	5	have	have	VERB
crln-9027	54	6	librarians	librarian	NOUN
crln-9027	54	7	providing	provide	VERB
crln-9027	54	8	on	on	ADP
crln-9027	54	9	-	-	PUNCT
crln-9027	54	10	site	site	NOUN
crln-9027	54	11	library	library	NOUN
crln-9027	54	12	research	research	NOUN
crln-9027	54	13	help	help	NOUN
crln-9027	54	14	in	in	ADP
crln-9027	54	15	dormitories	dormitory	NOUN
crln-9027	54	16	,	,	PUNCT
crln-9027	54	17	in	in	ADP
crln-9027	54	18	group	group	NOUN
crln-9027	54	19	study	study	NOUN
crln-9027	54	20	areas	area	NOUN
crln-9027	54	21	of	of	ADP
crln-9027	54	22	academic	academic	ADJ
crln-9027	54	23	buildings	building	NOUN
crln-9027	54	24	between	between	ADP
crln-9027	54	25	classes	class	NOUN
crln-9027	54	26	,	,	PUNCT
crln-9027	54	27	and	and	CCONJ
crln-9027	54	28	even	even	ADV
crln-9027	54	29	in	in	ADP
crln-9027	54	30	a	a	DET
crln-9027	54	31	permanent	permanent	ADJ
crln-9027	54	32	office	office	NOUN
crln-9027	54	33	in	in	ADP
crln-9027	54	34	the	the	DET
crln-9027	54	35	same	same	ADJ
crln-9027	54	36	building	building	NOUN
crln-9027	54	37	as	as	ADP
crln-9027	54	38	the	the	DET
crln-9027	54	39	students	student	NOUN
crln-9027	54	40	and	and	CCONJ
crln-9027	54	41	faculty	faculty	NOUN
crln-9027	54	42	in	in	ADP
crln-9027	54	43	their	their	PRON
crln-9027	54	44	subject	subject	NOUN
crln-9027	54	45	specialization	specialization	NOUN
crln-9027	54	46	.	.	PUNCT
crln-9027	55	1	the	the	DET
crln-9027	55	2	work	work	NOUN
crln-9027	55	3	our	our	PRON
crln-9027	55	4	support	support	NOUN
crln-9027	55	5	staff	staff	NOUN
crln-9027	55	6	,	,	PUNCT
crln-9027	55	7	glas	gla	NOUN
crln-9027	55	8	,	,	PUNCT
crln-9027	55	9	and	and	CCONJ
crln-9027	55	10	student	student	NOUN
crln-9027	55	11	assistants	assistant	NOUN
crln-9027	55	12	are	be	AUX
crln-9027	55	13	doing	do	VERB
crln-9027	55	14	at	at	ADP
crln-9027	55	15	our	our	PRON
crln-9027	55	16	service	service	NOUN
crln-9027	55	17	desks	desk	NOUN
crln-9027	55	18	allow	allow	VERB
crln-9027	55	19	us	we	PRON
crln-9027	55	20	to	to	PART
crln-9027	55	21	provide	provide	VERB
crln-9027	55	22	these	these	DET
crln-9027	55	23	innovative	innovative	ADJ
crln-9027	55	24	services	service	NOUN
crln-9027	55	25	to	to	ADP
crln-9027	55	26	our	our	PRON
crln-9027	55	27	students	student	NOUN
crln-9027	55	28	and	and	CCONJ
crln-9027	55	29	faculty	faculty	NOUN
crln-9027	55	30	.	.	PUNCT
crln-9027	56	1	areas	area	NOUN
crln-9027	56	2	of	of	ADP
crln-9027	56	3	strength	strength	NOUN
crln-9027	56	4	and	and	CCONJ
crln-9027	56	5	weakness	weakness	NOUN
crln-9027	56	6	in	in	ADP
crln-9027	56	7	december	december	PROPN
crln-9027	56	8	2012	2012	NUM
crln-9027	56	9	,	,	PUNCT
crln-9027	56	10	we	we	PRON
crln-9027	56	11	collected	collect	VERB
crln-9027	56	12	feedback	feedback	NOUN
crln-9027	56	13	from	from	ADP
crln-9027	56	14	those	those	PRON
crln-9027	56	15	staffing	staff	VERB
crln-9027	56	16	the	the	DET
crln-9027	56	17	desk	desk	NOUN
crln-9027	56	18	to	to	PART
crln-9027	56	19	determine	determine	VERB
crln-9027	56	20	what	what	PRON
crln-9027	56	21	was	be	AUX
crln-9027	56	22	working	work	VERB
crln-9027	56	23	and	and	CCONJ
crln-9027	56	24	what	what	PRON
crln-9027	56	25	could	could	AUX
crln-9027	56	26	be	be	AUX
crln-9027	56	27	improved	improve	VERB
crln-9027	56	28	.	.	PUNCT
crln-9027	57	1	we	we	PRON
crln-9027	57	2	did	do	AUX
crln-9027	57	3	request	request	VERB
crln-9027	57	4	monthly	monthly	ADJ
crln-9027	57	5	feedback	feedback	NOUN
crln-9027	57	6	from	from	ADP
crln-9027	57	7	staff	staff	NOUN
crln-9027	57	8	,	,	PUNCT
crln-9027	57	9	but	but	CCONJ
crln-9027	57	10	this	this	PRON
crln-9027	57	11	was	be	AUX
crln-9027	57	12	the	the	DET
crln-9027	57	13	first	first	ADJ
crln-9027	57	14	time	time	NOUN
crln-9027	57	15	we	we	PRON
crln-9027	57	16	sat	sit	VERB
crln-9027	57	17	down	down	ADP
crln-9027	57	18	to	to	PART
crln-9027	57	19	put	put	VERB
crln-9027	57	20	together	together	ADV
crln-9027	57	21	a	a	DET
crln-9027	57	22	formal	formal	ADJ
crln-9027	57	23	assessment	assessment	NOUN
crln-9027	57	24	.	.	PUNCT
crln-9027	58	1	we	we	PRON
crln-9027	58	2	also	also	ADV
crln-9027	58	3	reviewed	review	VERB
crln-9027	58	4	our	our	PRON
crln-9027	58	5	reference	reference	NOUN
crln-9027	58	6	statistics	statistic	NOUN
crln-9027	58	7	database	database	NOUN
crln-9027	58	8	to	to	PART
crln-9027	58	9	analyze	analyze	VERB
crln-9027	58	10	patron	patron	NOUN
crln-9027	58	11	feedback	feedback	NOUN
crln-9027	58	12	,	,	PUNCT
crln-9027	58	13	desk	desk	NOUN
crln-9027	58	14	traffic	traffic	NOUN
crln-9027	58	15	patterns	pattern	NOUN
crln-9027	58	16	,	,	PUNCT
crln-9027	58	17	and	and	CCONJ
crln-9027	58	18	needed	need	VERB
crln-9027	58	19	staffing	staffing	NOUN
crln-9027	58	20	levels	level	NOUN
crln-9027	58	21	.	.	PUNCT
crln-9027	59	1	from	from	ADP
crln-9027	59	2	our	our	PRON
crln-9027	59	3	assessment	assessment	NOUN
crln-9027	59	4	,	,	PUNCT
crln-9027	59	5	we	we	PRON
crln-9027	59	6	determined	determine	VERB
crln-9027	59	7	the	the	DET
crln-9027	59	8	following	follow	VERB
crln-9027	59	9	was	be	AUX
crln-9027	59	10	working	work	VERB
crln-9027	59	11	well	well	ADV
crln-9027	59	12	:	:	PUNCT
crln-9027	60	1	•	•	NUM
crln-9027	60	2	positioning	positioning	NOUN
crln-9027	60	3	reference	reference	NOUN
crln-9027	60	4	and	and	CCONJ
crln-9027	60	5	access	access	NOUN
crln-9027	60	6	services	service	NOUN
crln-9027	60	7	staff	staff	NOUN
crln-9027	60	8	at	at	ADP
crln-9027	60	9	the	the	DET
crln-9027	60	10	same	same	ADJ
crln-9027	60	11	desk	desk	NOUN
crln-9027	60	12	allows	allow	VERB
crln-9027	60	13	us	we	PRON
crln-9027	60	14	to	to	PART
crln-9027	60	15	learn	learn	VERB
crln-9027	60	16	from	from	ADP
crln-9027	60	17	each	each	DET
crln-9027	60	18	other	other	ADJ
crln-9027	60	19	;	;	PUNCT
crln-9027	60	20	november	november	PROPN
crln-9027	60	21	2013	2013	NUM
crln-9027	60	22	533	533	NUM
crln-9027	60	23	c&rl	c&rl	PROPN
crln-9027	60	24	news	news	PROPN
crln-9027	60	25	•	•	NOUN
crln-9027	60	26	closeness	closeness	NOUN
crln-9027	60	27	of	of	ADP
crln-9027	60	28	staff	staff	NOUN
crln-9027	60	29	allows	allow	VERB
crln-9027	60	30	patrons	patron	NOUN
crln-9027	60	31	to	to	PART
crln-9027	60	32	have	have	VERB
crln-9027	60	33	their	their	PRON
crln-9027	60	34	needs	need	NOUN
crln-9027	60	35	responded	respond	VERB
crln-9027	60	36	to	to	PART
crln-9027	60	37	quickly	quickly	ADV
crln-9027	60	38	;	;	PUNCT
crln-9027	60	39	•	•	NUM
crln-9027	60	40	positive	positive	ADJ
crln-9027	60	41	feedback	feedback	NOUN
crln-9027	60	42	from	from	ADP
crln-9027	60	43	patrons	patron	NOUN
crln-9027	60	44	regarding	regard	VERB
crln-9027	60	45	the	the	DET
crln-9027	60	46	one	one	NUM
crln-9027	60	47	-	-	PUNCT
crln-9027	60	48	stop	stop	NOUN
crln-9027	60	49	service	service	NOUN
crln-9027	60	50	desk	desk	NOUN
crln-9027	60	51	;	;	PUNCT
crln-9027	60	52	•	•	ADP
crln-9027	60	53	easy	easy	ADJ
crln-9027	60	54	to	to	PART
crln-9027	60	55	call	call	VERB
crln-9027	60	56	for	for	ADP
crln-9027	60	57	full	full	ADJ
crln-9027	60	58	-	-	PUNCT
crln-9027	60	59	time	time	NOUN
crln-9027	60	60	reference	reference	NOUN
crln-9027	60	61	or	or	CCONJ
crln-9027	60	62	access	access	NOUN
crln-9027	60	63	services	service	NOUN
crln-9027	60	64	help	help	NOUN
crln-9027	60	65	;	;	PUNCT
crln-9027	60	66	•	•	NUM
crln-9027	60	67	team	team	NOUN
crln-9027	60	68	work	work	NOUN
crln-9027	60	69	and	and	CCONJ
crln-9027	60	70	camaraderie	camaraderie	NOUN
crln-9027	60	71	displayed	display	VERB
crln-9027	60	72	by	by	ADP
crln-9027	60	73	staff	staff	NOUN
crln-9027	60	74	in	in	ADP
crln-9027	60	75	both	both	DET
crln-9027	60	76	departments	department	NOUN
crln-9027	60	77	;	;	PUNCT
crln-9027	60	78	and	and	CCONJ
crln-9027	60	79	•	•	NUM
crln-9027	60	80	good	good	ADJ
crln-9027	60	81	two	two	NUM
crln-9027	60	82	-	-	PUNCT
crln-9027	60	83	way	way	NOUN
crln-9027	60	84	communication	communication	NOUN
crln-9027	60	85	from	from	ADP
crln-9027	60	86	managers	manager	NOUN
crln-9027	60	87	and	and	CCONJ
crln-9027	60	88	desk	desk	NOUN
crln-9027	60	89	staff	staff	NOUN
crln-9027	60	90	.	.	PUNCT
crln-9027	61	1	we	we	PRON
crln-9027	61	2	determined	determine	VERB
crln-9027	61	3	the	the	DET
crln-9027	61	4	following	follow	VERB
crln-9027	61	5	could	could	AUX
crln-9027	61	6	be	be	AUX
crln-9027	61	7	improved	improve	VERB
crln-9027	61	8	:	:	PUNCT
crln-9027	61	9	•	•	NUM
crln-9027	61	10	more	more	ADJ
crln-9027	61	11	privacy	privacy	NOUN
crln-9027	61	12	needed	need	VERB
crln-9027	61	13	for	for	ADP
crln-9027	61	14	reference	reference	NOUN
crln-9027	61	15	transactions	transaction	NOUN
crln-9027	61	16	;	;	PUNCT
crln-9027	61	17	•	•	NUM
crln-9027	61	18	glas	gla	NOUN
crln-9027	61	19	would	would	AUX
crln-9027	61	20	learn	learn	VERB
crln-9027	61	21	more	more	ADJ
crln-9027	61	22	if	if	SCONJ
crln-9027	61	23	they	they	PRON
crln-9027	61	24	could	could	AUX
crln-9027	61	25	hear	hear	VERB
crln-9027	61	26	librarian	librarian	ADJ
crln-9027	61	27	responses	response	NOUN
crln-9027	61	28	when	when	SCONJ
crln-9027	61	29	called	call	VERB
crln-9027	61	30	(	(	PUNCT
crln-9027	61	31	prior	prior	ADV
crln-9027	61	32	to	to	ADP
crln-9027	61	33	the	the	DET
crln-9027	61	34	merged	merge	VERB
crln-9027	61	35	desk	desk	NOUN
crln-9027	61	36	graduate	graduate	NOUN
crln-9027	61	37	assistants	assistant	NOUN
crln-9027	61	38	had	have	VERB
crln-9027	61	39	one	one	NUM
crln-9027	61	40	shift	shift	NOUN
crln-9027	61	41	per	per	ADP
crln-9027	61	42	week	week	NOUN
crln-9027	61	43	on	on	ADP
crln-9027	61	44	desk	desk	NOUN
crln-9027	61	45	with	with	ADP
crln-9027	61	46	a	a	DET
crln-9027	61	47	librarian	librarian	NOUN
crln-9027	61	48	)	)	PUNCT
crln-9027	61	49	;	;	PUNCT
crln-9027	61	50	•	•	NUM
crln-9027	61	51	reference	reference	NOUN
crln-9027	61	52	staff	staff	NOUN
crln-9027	61	53	wanted	want	VERB
crln-9027	61	54	more	more	ADJ
crln-9027	61	55	circulation	circulation	NOUN
crln-9027	61	56	training	training	NOUN
crln-9027	61	57	;	;	PUNCT
crln-9027	61	58	•	•	NUM
crln-9027	61	59	circulation	circulation	NOUN
crln-9027	61	60	staff	staff	NOUN
crln-9027	61	61	were	be	AUX
crln-9027	61	62	not	not	PART
crln-9027	61	63	using	use	VERB
crln-9027	61	64	librarian	librarian	NOUN
crln-9027	61	65	on	on	ADP
crln-9027	61	66	call	call	NOUN
crln-9027	61	67	service	service	NOUN
crln-9027	61	68	when	when	SCONJ
crln-9027	61	69	the	the	DET
crln-9027	61	70	gla	gla	PROPN
crln-9027	61	71	was	be	AUX
crln-9027	61	72	busy	busy	ADJ
crln-9027	61	73	;	;	PUNCT
crln-9027	61	74	•	•	NUM
crln-9027	61	75	librarians	librarian	NOUN
crln-9027	61	76	on	on	ADP
crln-9027	61	77	-	-	PUNCT
crln-9027	61	78	call	call	NOUN
crln-9027	61	79	should	should	AUX
crln-9027	61	80	stop	stop	VERB
crln-9027	61	81	by	by	ADP
crln-9027	61	82	the	the	DET
crln-9027	61	83	service	service	NOUN
crln-9027	61	84	desk	desk	NOUN
crln-9027	61	85	at	at	ADP
crln-9027	61	86	the	the	DET
crln-9027	61	87	beginning	beginning	NOUN
crln-9027	61	88	of	of	ADP
crln-9027	61	89	shift	shift	NOUN
crln-9027	61	90	;	;	PUNCT
crln-9027	61	91	•	•	NOUN
crln-9027	61	92	set	set	VERB
crln-9027	61	93	up	up	ADP
crln-9027	61	94	and	and	CCONJ
crln-9027	61	95	organization	organization	NOUN
crln-9027	61	96	of	of	ADP
crln-9027	61	97	the	the	DET
crln-9027	61	98	service	service	NOUN
crln-9027	61	99	desk	desk	NOUN
crln-9027	61	100	needs	need	VERB
crln-9027	61	101	to	to	PART
crln-9027	61	102	be	be	AUX
crln-9027	61	103	planned	plan	VERB
crln-9027	61	104	and	and	CCONJ
crln-9027	61	105	revised	revise	VERB
crln-9027	61	106	;	;	PUNCT
crln-9027	61	107	and	and	CCONJ
crln-9027	61	108	sales	sale	NOUN
crln-9027	61	109	through	through	ADP
crln-9027	61	110	dealers	dealer	NOUN
crln-9027	61	111	and	and	CCONJ
crln-9027	61	112	carriers	carrier	NOUN
crln-9027	61	113	,	,	PUNCT
crln-9027	61	114	street	street	NOUN
crln-9027	61	115	vendors	vendor	NOUN
crln-9027	61	116	,	,	PUNCT
crln-9027	61	117	counter	counter	NOUN
crln-9027	61	118	sales	sale	NOUN
crln-9027	61	119	,	,	PUNCT
crln-9027	61	120	and	and	CCONJ
crln-9027	61	121	other	other	ADJ
crln-9027	61	122	non	non	ADJ
crln-9027	61	123	-	-	ADJ
crln-9027	61	124	usps	usps	ADJ
crln-9027	61	125	paid	pay	VERB
crln-9027	61	126	distribution	distribution	NOUN
crln-9027	61	127	:	:	PUNCT
crln-9027	61	128	not	not	PART
crln-9027	61	129	applicable	applicable	ADJ
crln-9027	61	130	.	.	PUNCT
crln-9027	62	1	other	other	ADJ
crln-9027	62	2	classes	class	NOUN
crln-9027	62	3	mailed	mail	VERB
crln-9027	62	4	through	through	ADP
crln-9027	62	5	the	the	DET
crln-9027	62	6	usps	usp	NOUN
crln-9027	62	7	:	:	PUNCT
crln-9027	62	8	not	not	PART
crln-9027	62	9	applicable	applicable	ADJ
crln-9027	62	10	.	.	PUNCT
crln-9027	63	1	total	total	ADJ
crln-9027	63	2	paid	pay	VERB
crln-9027	63	3	and/or	and/or	CCONJ
crln-9027	63	4	requested	request	VERB
crln-9027	63	5	circulation	circulation	NOUN
crln-9027	63	6	:	:	PUNCT
crln-9027	63	7	average	average	ADJ
crln-9027	63	8	,	,	PUNCT
crln-9027	63	9	12,249	12,249	NUM
crln-9027	63	10	actual	actual	ADJ
crln-9027	63	11	,	,	PUNCT
crln-9027	63	12	12,249	12,249	NUM
crln-9027	63	13	.	.	PUNCT
crln-9027	64	1	free	free	ADJ
crln-9027	64	2	distribution	distribution	NOUN
crln-9027	64	3	by	by	ADP
crln-9027	64	4	mail	mail	NOUN
crln-9027	64	5	:	:	PUNCT
crln-9027	64	6	average	average	ADJ
crln-9027	64	7	,	,	PUNCT
crln-9027	64	8	126	126	NUM
crln-9027	64	9	;	;	PUNCT
crln-9027	64	10	actual	actual	ADJ
crln-9027	64	11	,	,	PUNCT
crln-9027	64	12	84	84	NUM
crln-9027	64	13	.	.	PUNCT
crln-9027	65	1	free	free	ADJ
crln-9027	65	2	distribution	distribution	NOUN
crln-9027	65	3	outside	outside	ADP
crln-9027	65	4	the	the	DET
crln-9027	65	5	mail	mail	NOUN
crln-9027	65	6	:	:	PUNCT
crln-9027	65	7	average	average	ADJ
crln-9027	65	8	,	,	PUNCT
crln-9027	65	9	0	0	NUM
crln-9027	65	10	;	;	PUNCT
crln-9027	65	11	actual	actual	ADJ
crln-9027	65	12	,	,	PUNCT
crln-9027	65	13	0	0	NUM
crln-9027	65	14	.	.	PUNCT
crln-9027	65	15	total	total	ADJ
crln-9027	65	16	free	free	ADJ
crln-9027	65	17	distribution	distribution	NOUN
crln-9027	65	18	:	:	PUNCT
crln-9027	65	19	average	average	ADJ
crln-9027	65	20	,	,	PUNCT
crln-9027	65	21	126	126	NUM
crln-9027	65	22	;	;	PUNCT
crln-9027	65	23	actual	actual	ADJ
crln-9027	65	24	,	,	PUNCT
crln-9027	65	25	84	84	NUM
crln-9027	65	26	.	.	PUNCT
crln-9027	66	1	total	total	ADJ
crln-9027	66	2	distribution	distribution	NOUN
crln-9027	66	3	:	:	PUNCT
crln-9027	66	4	average	average	ADJ
crln-9027	66	5	,	,	PUNCT
crln-9027	66	6	12,375	12,375	NUM
crln-9027	66	7	;	;	PUNCT
crln-9027	66	8	actual	actual	ADJ
crln-9027	66	9	,	,	PUNCT
crln-9027	66	10	12,333	12,333	NUM
crln-9027	66	11	.	.	PUNCT
crln-9027	67	1	copies	copy	NOUN
crln-9027	67	2	not	not	PART
crln-9027	67	3	distributed	distribute	VERB
crln-9027	67	4	:	:	PUNCT
crln-9027	67	5	office	office	NOUN
crln-9027	67	6	use	use	NOUN
crln-9027	67	7	,	,	PUNCT
crln-9027	67	8	leftover	leftover	PROPN
crln-9027	67	9	,	,	PUNCT
crln-9027	67	10	spoiled	spoiled	ADJ
crln-9027	67	11	:	:	PUNCT
crln-9027	67	12	average	average	ADJ
crln-9027	67	13	,	,	PUNCT
crln-9027	67	14	506	506	NUM
crln-9027	67	15	;	;	PUNCT
crln-9027	67	16	actual	actual	ADJ
crln-9027	67	17	,	,	PUNCT
crln-9027	67	18	448	448	NUM
crln-9027	67	19	.	.	PUNCT
crln-9027	68	1	total	total	NOUN
crln-9027	68	2	(	(	PUNCT
crln-9027	68	3	sum	sum	NOUN
crln-9027	68	4	of	of	ADP
crln-9027	68	5	previous	previous	ADJ
crln-9027	68	6	entries	entry	NOUN
crln-9027	68	7	):	):	PUNCT
crln-9027	68	8	average	average	ADJ
crln-9027	68	9	,	,	PUNCT
crln-9027	68	10	12,881	12,881	NUM
crln-9027	68	11	actual	actual	ADJ
crln-9027	68	12	,	,	PUNCT
crln-9027	68	13	12,781	12,781	NUM
crln-9027	68	14	.	.	PUNCT
crln-9027	69	1	percent	percent	NOUN
crln-9027	69	2	paid	pay	VERB
crln-9027	69	3	and/or	and/or	CCONJ
crln-9027	69	4	requested	request	VERB
crln-9027	69	5	circulation	circulation	NOUN
crln-9027	69	6	:	:	PUNCT
crln-9027	69	7	average	average	ADJ
crln-9027	69	8	,	,	PUNCT
crln-9027	69	9	98.9	98.9	NUM
crln-9027	69	10	%	%	NOUN
crln-9027	69	11	;	;	PUNCT
crln-9027	69	12	actual	actual	ADJ
crln-9027	69	13	,	,	PUNCT
crln-9027	69	14	99.3	99.3	NUM
crln-9027	69	15	%	%	NOUN
crln-9027	69	16	.	.	PUNCT
crln-9027	70	1	statement	statement	NOUN
crln-9027	70	2	of	of	ADP
crln-9027	70	3	ownership	ownership	NOUN
crln-9027	70	4	,	,	PUNCT
crln-9027	70	5	management	management	NOUN
crln-9027	70	6	,	,	PUNCT
crln-9027	70	7	and	and	CCONJ
crln-9027	70	8	circulation	circulation	NOUN
crln-9027	70	9	(	(	PUNCT
crln-9027	70	10	ps	ps	NOUN
crln-9027	70	11	form	form	NOUN
crln-9027	70	12	3526	3526	NUM
crln-9027	70	13	,	,	PUNCT
crln-9027	70	14	august	august	PROPN
crln-9027	70	15	2012	2012	NUM
crln-9027	70	16	)	)	PUNCT
crln-9027	70	17	for	for	ADP
crln-9027	70	18	2012	2012	NUM
crln-9027	70	19	filed	file	VERB
crln-9027	70	20	with	with	ADP
crln-9027	70	21	the	the	DET
crln-9027	70	22	united	united	PROPN
crln-9027	70	23	states	states	PROPN
crln-9027	70	24	postal	postal	PROPN
crln-9027	70	25	service	service	PROPN
crln-9027	70	26	,	,	PUNCT
crln-9027	70	27	postmaster	postmaster	NOUN
crln-9027	70	28	in	in	ADP
crln-9027	70	29	chicago	chicago	PROPN
crln-9027	70	30	,	,	PUNCT
crln-9027	70	31	illinois	illinois	PROPN
crln-9027	70	32	,	,	PUNCT
crln-9027	70	33	august	august	PROPN
crln-9027	70	34	28	28	NUM
crln-9027	70	35	,	,	PUNCT
crln-9027	70	36	2013	2013	NUM
crln-9027	70	37	.	.	PUNCT
crln-9027	71	1	statement	statement	NOUN
crln-9027	71	2	of	of	ADP
crln-9027	71	3	ownership	ownership	NOUN
crln-9027	71	4	and	and	CCONJ
crln-9027	71	5	management	management	NOUN
crln-9027	71	6	college	college	PROPN
crln-9027	71	7	&	&	CCONJ
crln-9027	71	8	research	research	PROPN
crln-9027	71	9	libraries	library	NOUN
crln-9027	71	10	news	news	NOUN
crln-9027	71	11	is	be	AUX
crln-9027	71	12	published	publish	VERB
crln-9027	71	13	11	11	NUM
crln-9027	71	14	times	time	NOUN
crln-9027	71	15	a	a	DET
crln-9027	71	16	year	year	NOUN
crln-9027	71	17	(	(	PUNCT
crln-9027	71	18	monthly	monthly	ADV
crln-9027	71	19	,	,	PUNCT
crln-9027	71	20	combining	combine	VERB
crln-9027	71	21	july	july	PROPN
crln-9027	71	22	/	/	SYM
crln-9027	71	23	august	august	PROPN
crln-9027	71	24	)	)	PUNCT
crln-9027	71	25	by	by	ADP
crln-9027	71	26	the	the	DET
crln-9027	71	27	american	american	PROPN
crln-9027	71	28	library	library	PROPN
crln-9027	71	29	association	association	PROPN
crln-9027	71	30	,	,	PUNCT
crln-9027	71	31	50	50	NUM
crln-9027	71	32	e.	e.	PROPN
crln-9027	71	33	huron	huron	PROPN
crln-9027	71	34	st	st	PROPN
crln-9027	71	35	.	.	PROPN
crln-9027	71	36	,	,	PUNCT
crln-9027	71	37	chicago	chicago	PROPN
crln-9027	71	38	,	,	PUNCT
crln-9027	71	39	il	il	PROPN
crln-9027	71	40	60611	60611	NUM
crln-9027	71	41	.	.	PUNCT
crln-9027	72	1	american	american	PROPN
crln-9027	72	2	library	library	PROPN
crln-9027	72	3	association	association	PROPN
crln-9027	72	4	,	,	PUNCT
crln-9027	72	5	owner	owner	NOUN
crln-9027	72	6	;	;	PUNCT
crln-9027	72	7	david	david	PROPN
crln-9027	72	8	free	free	PROPN
crln-9027	72	9	,	,	PUNCT
crln-9027	72	10	editor	editor	NOUN
crln-9027	72	11	.	.	PUNCT
crln-9027	73	1	second	second	ADJ
crln-9027	73	2	-	-	PUNCT
crln-9027	73	3	class	class	NOUN
crln-9027	73	4	postage	postage	NOUN
crln-9027	73	5	paid	pay	VERB
crln-9027	73	6	at	at	ADP
crln-9027	73	7	chicago	chicago	PROPN
crln-9027	73	8	,	,	PUNCT
crln-9027	73	9	illinois	illinois	PROPN
crln-9027	73	10	.	.	PROPN
crln-9027	73	11	printed	print	VERB
crln-9027	73	12	in	in	ADP
crln-9027	73	13	the	the	DET
crln-9027	73	14	u.s.a	u.s.a	NOUN
crln-9027	73	15	.	.	PUNCT
crln-9027	74	1	as	as	ADP
crln-9027	74	2	a	a	DET
crln-9027	74	3	nonprofit	nonprofit	ADJ
crln-9027	74	4	organization	organization	NOUN
crln-9027	74	5	authorized	authorize	VERB
crln-9027	74	6	to	to	PART
crln-9027	74	7	mail	mail	VERB
crln-9027	74	8	at	at	ADP
crln-9027	74	9	special	special	ADJ
crln-9027	74	10	rates	rate	NOUN
crln-9027	74	11	(	(	PUNCT
crln-9027	74	12	dmm	dmm	PROPN
crln-9027	74	13	section	section	NOUN
crln-9027	74	14	423.12	423.12	NUM
crln-9027	74	15	)	)	PUNCT
crln-9027	74	16	,	,	PUNCT
crln-9027	74	17	the	the	DET
crln-9027	74	18	purposes	purpose	NOUN
crln-9027	74	19	,	,	PUNCT
crln-9027	74	20	function	function	NOUN
crln-9027	74	21	,	,	PUNCT
crln-9027	74	22	and	and	CCONJ
crln-9027	74	23	nonprofit	nonprofit	ADJ
crln-9027	74	24	status	status	NOUN
crln-9027	74	25	of	of	ADP
crln-9027	74	26	this	this	DET
crln-9027	74	27	organization	organization	NOUN
crln-9027	74	28	and	and	CCONJ
crln-9027	74	29	the	the	DET
crln-9027	74	30	exempt	exempt	ADJ
crln-9027	74	31	status	status	NOUN
crln-9027	74	32	for	for	ADP
crln-9027	74	33	federal	federal	ADJ
crln-9027	74	34	income	income	NOUN
crln-9027	74	35	tax	tax	NOUN
crln-9027	74	36	purposes	purpose	NOUN
crln-9027	74	37	,	,	PUNCT
crln-9027	74	38	have	have	AUX
crln-9027	74	39	not	not	PART
crln-9027	74	40	changed	change	VERB
crln-9027	74	41	during	during	ADP
crln-9027	74	42	the	the	DET
crln-9027	74	43	preceding	precede	VERB
crln-9027	74	44	12	12	NUM
crln-9027	74	45	months	month	NOUN
crln-9027	74	46	.	.	PUNCT
crln-9027	75	1	extent	extent	NOUN
crln-9027	75	2	and	and	CCONJ
crln-9027	75	3	nature	nature	NOUN
crln-9027	75	4	of	of	ADP
crln-9027	75	5	circulation	circulation	NOUN
crln-9027	75	6	.	.	PUNCT
crln-9027	76	1	(	(	PUNCT
crln-9027	76	2	“	"	PUNCT
crln-9027	76	3	average	average	ADJ
crln-9027	76	4	”	"	PUNCT
crln-9027	76	5	figures	figure	NOUN
crln-9027	76	6	denote	denote	VERB
crln-9027	76	7	the	the	DET
crln-9027	76	8	number	number	NOUN
crln-9027	76	9	of	of	ADP
crln-9027	76	10	copies	copy	NOUN
crln-9027	76	11	printed	print	VERB
crln-9027	76	12	each	each	DET
crln-9027	76	13	issue	issue	NOUN
crln-9027	76	14	during	during	ADP
crln-9027	76	15	the	the	DET
crln-9027	76	16	preceding	precede	VERB
crln-9027	76	17	twelve	twelve	NUM
crln-9027	76	18	months	month	NOUN
crln-9027	76	19	;	;	PUNCT
crln-9027	76	20	“	"	PUNCT
crln-9027	76	21	actual	actual	ADJ
crln-9027	76	22	”	"	PUNCT
crln-9027	76	23	figures	figure	NOUN
crln-9027	76	24	denote	denote	VERB
crln-9027	76	25	the	the	DET
crln-9027	76	26	number	number	NOUN
crln-9027	76	27	of	of	ADP
crln-9027	76	28	copies	copy	NOUN
crln-9027	76	29	of	of	ADP
crln-9027	76	30	single	single	ADJ
crln-9027	76	31	issues	issue	NOUN
crln-9027	76	32	published	publish	VERB
crln-9027	76	33	nearest	near	ADV
crln-9027	76	34	to	to	ADP
crln-9027	76	35	filing	file	VERB
crln-9027	76	36	date	date	NOUN
crln-9027	76	37	.	.	PUNCT
crln-9027	76	38	)	)	PUNCT
crln-9027	77	1	total	total	ADJ
crln-9027	77	2	number	number	NOUN
crln-9027	77	3	of	of	ADP
crln-9027	77	4	copies	copy	NOUN
crln-9027	77	5	(	(	PUNCT
crln-9027	77	6	net	net	ADJ
crln-9027	77	7	press	press	NOUN
crln-9027	77	8	run	run	NOUN
crln-9027	77	9	):	):	PUNCT
crln-9027	77	10	average	average	ADJ
crln-9027	77	11	,	,	PUNCT
crln-9027	77	12	12,881	12,881	NUM
crln-9027	77	13	actual	actual	ADJ
crln-9027	77	14	,	,	PUNCT
crln-9027	77	15	12,781	12,781	NUM
crln-9027	77	16	.	.	PUNCT
crln-9027	78	1	total	total	VERB
crln-9027	78	2	paid/	paid/	NUM
crln-9027	78	3	requested	requested	ADJ
crln-9027	78	4	subscriptions	subscription	NOUN
crln-9027	78	5	:	:	PUNCT
crln-9027	78	6	average	average	ADJ
crln-9027	78	7	,	,	PUNCT
crln-9027	78	8	12,249	12,249	NUM
crln-9027	78	9	;	;	PUNCT
crln-9027	78	10	actual	actual	ADJ
crln-9027	78	11	,	,	PUNCT
crln-9027	78	12	12,249	12,249	NUM
crln-9027	78	13	.	.	PUNCT
crln-9027	79	1	•	•	NUM
crln-9027	79	2	overall	overall	ADJ
crln-9027	79	3	training	training	NOUN
crln-9027	79	4	methods	method	NOUN
crln-9027	79	5	for	for	ADP
crln-9027	79	6	both	both	DET
crln-9027	79	7	sets	set	NOUN
crln-9027	79	8	of	of	ADP
crln-9027	79	9	staff	staff	NOUN
crln-9027	79	10	need	need	VERB
crln-9027	79	11	to	to	PART
crln-9027	79	12	be	be	AUX
crln-9027	79	13	reviewed	review	VERB
crln-9027	79	14	and	and	CCONJ
crln-9027	79	15	improved	improve	VERB
crln-9027	79	16	with	with	ADP
crln-9027	79	17	core	core	ADJ
crln-9027	79	18	competencies	competency	NOUN
crln-9027	79	19	for	for	ADP
crln-9027	79	20	reference	reference	NOUN
crln-9027	79	21	and	and	CCONJ
crln-9027	79	22	circulation	circulation	NOUN
crln-9027	79	23	.	.	PUNCT
crln-9027	80	1	we	we	PRON
crln-9027	80	2	have	have	AUX
crln-9027	80	3	experienced	experience	VERB
crln-9027	80	4	a	a	DET
crln-9027	80	5	boost	boost	NOUN
crln-9027	80	6	in	in	ADP
crln-9027	80	7	staff	staff	NOUN
crln-9027	80	8	morale	morale	NOUN
crln-9027	80	9	,	,	PUNCT
crln-9027	80	10	camaraderie	camaraderie	NOUN
crln-9027	80	11	,	,	PUNCT
crln-9027	80	12	and	and	CCONJ
crln-9027	80	13	trust	trust	NOUN
crln-9027	80	14	across	across	ADP
crln-9027	80	15	the	the	DET
crln-9027	80	16	two	two	NUM
crln-9027	80	17	departments	department	NOUN
crln-9027	80	18	because	because	SCONJ
crln-9027	80	19	staff	staff	NOUN
crln-9027	80	20	have	have	VERB
crln-9027	80	21	a	a	DET
crln-9027	80	22	greater	great	ADJ
crln-9027	80	23	understanding	understanding	NOUN
crln-9027	80	24	and	and	CCONJ
crln-9027	80	25	appreciation	appreciation	NOUN
crln-9027	80	26	for	for	ADP
crln-9027	80	27	the	the	DET
crln-9027	80	28	skills	skill	NOUN
crln-9027	80	29	their	their	PRON
crln-9027	80	30	co	co	NOUN
crln-9027	80	31	-	-	NOUN
crln-9027	80	32	workers	worker	NOUN
crln-9027	80	33	bring	bring	VERB
crln-9027	80	34	to	to	ADP
crln-9027	80	35	the	the	DET
crln-9027	80	36	table	table	NOUN
crln-9027	80	37	.	.	PUNCT
crln-9027	81	1	communication	communication	NOUN
crln-9027	81	2	between	between	ADP
crln-9027	81	3	access	access	NOUN
crln-9027	81	4	services	service	NOUN
crln-9027	81	5	and	and	CCONJ
crln-9027	81	6	reference	reference	NOUN
crln-9027	81	7	is	be	AUX
crln-9027	81	8	more	more	ADV
crln-9027	81	9	frequent	frequent	ADJ
crln-9027	81	10	and	and	CCONJ
crln-9027	81	11	improved	improve	VERB
crln-9027	81	12	.	.	PUNCT
crln-9027	82	1	desk	desk	NOUN
crln-9027	82	2	coverage	coverage	NOUN
crln-9027	82	3	is	be	AUX
crln-9027	82	4	much	much	ADV
crln-9027	82	5	easier	easy	ADJ
crln-9027	82	6	,	,	PUNCT
crln-9027	82	7	due	due	ADP
crln-9027	82	8	to	to	ADP
crln-9027	82	9	the	the	DET
crln-9027	82	10	numbers	number	NOUN
crln-9027	82	11	of	of	ADP
crln-9027	82	12	cross	cross	ADJ
crln-9027	82	13	-	-	ADJ
crln-9027	82	14	trained	train	VERB
crln-9027	82	15	staff	staff	NOUN
crln-9027	82	16	.	.	PUNCT
crln-9027	83	1	student	student	NOUN
crln-9027	83	2	assistant	assistant	NOUN
crln-9027	83	3	costs	cost	NOUN
crln-9027	83	4	have	have	AUX
crln-9027	83	5	been	be	AUX
crln-9027	83	6	reduced	reduce	VERB
crln-9027	83	7	.	.	PUNCT
crln-9027	84	1	we	we	PRON
crln-9027	84	2	are	be	AUX
crln-9027	84	3	now	now	ADV
crln-9027	84	4	providing	provide	VERB
crln-9027	84	5	a	a	DET
crln-9027	84	6	better	well	ADJ
crln-9027	84	7	service	service	NOUN
crln-9027	84	8	for	for	ADP
crln-9027	84	9	our	our	PRON
crln-9027	84	10	patrons	patron	NOUN
crln-9027	84	11	overall	overall	ADV
crln-9027	84	12	,	,	PUNCT
crln-9027	84	13	given	give	VERB
crln-9027	84	14	their	their	PRON
crln-9027	84	15	verbal	verbal	ADJ
crln-9027	84	16	feedback	feedback	NOUN
crln-9027	84	17	at	at	ADP
crln-9027	84	18	our	our	PRON
crln-9027	84	19	service	service	NOUN
crln-9027	84	20	desk	desk	NOUN
crln-9027	84	21	as	as	ADV
crln-9027	84	22	well	well	ADV
crln-9027	84	23	as	as	ADP
crln-9027	84	24	through	through	ADP
crln-9027	84	25	anonymous	anonymous	ADJ
crln-9027	84	26	surveys	survey	NOUN
crln-9027	84	27	.	.	PUNCT
crln-9027	85	1	our	our	PRON
crln-9027	85	2	patrons	patron	NOUN
crln-9027	85	3	are	be	AUX
crln-9027	85	4	appreciative	appreciative	ADJ
crln-9027	85	5	of	of	ADP
crln-9027	85	6	and	and	CCONJ
crln-9027	85	7	responsive	responsive	ADJ
crln-9027	85	8	to	to	ADP
crln-9027	85	9	our	our	PRON
crln-9027	85	10	new	new	ADJ
crln-9027	85	11	service	service	NOUN
crln-9027	85	12	model	model	NOUN
crln-9027	85	13	and	and	CCONJ
crln-9027	85	14	our	our	PRON
crln-9027	85	15	single	single	ADJ
crln-9027	85	16	service	service	NOUN
crln-9027	85	17	point	point	NOUN
crln-9027	85	18	desk	desk	NOUN
crln-9027	85	19	.	.	PUNCT
crln-9027	86	1	note	note	VERB
crln-9027	86	2	1	1	NUM
crln-9027	86	3	.	.	X
crln-9027	87	1	office	office	NOUN
crln-9027	87	2	of	of	ADP
crln-9027	87	3	institutional	institutional	ADJ
crln-9027	87	4	research	research	NOUN
crln-9027	87	5	and	and	CCONJ
crln-9027	87	6	effectiveness	effectiveness	NOUN
crln-9027	87	7	,	,	PUNCT
crln-9027	87	8	university	university	NOUN
crln-9027	87	9	of	of	ADP
crln-9027	87	10	north	north	PROPN
crln-9027	87	11	texas	texas	PROPN
crln-9027	87	12	(	(	PUNCT
crln-9027	87	13	2012	2012	NUM
crln-9027	87	14	)	)	PUNCT
crln-9027	87	15	,	,	PUNCT
crln-9027	87	16	fact	fact	NOUN
crln-9027	87	17	book	book	NOUN
crln-9027	87	18	,	,	PUNCT
crln-9027	87	19	retrieved	retrieve	VERB
crln-9027	87	20	from	from	ADP
crln-9027	87	21	http://	http://	PROPN
crln-9027	87	22	institutionalresearch.unt.edu/sites/default	institutionalresearch.unt.edu/sites/default	PROPN
crln-9027	87	23	/files	/file	NOUN
crln-9027	87	24	/	/	SYM
crln-9027	87	25	draft%231factbook2011	draft%231factbook2011	NOUN
crln-9027	87	26	-	-	NOUN
crln-9027	87	27	2012.pdf	2012.pdf	NUM
crln-9027	87	28	.	.	PUNCT