id	sid	tid	token	lemma	pos
crln-9180	1	1	sept14_b.indd	sept14_b.indd	VERB
crln-9180	1	2	september	september	PROPN
crln-9180	1	3	2014	2014	NUM
crln-9180	1	4	445	445	NUM
crln-9180	1	5	c&rl	c&rl	PROPN
crln-9180	1	6	news	news	NOUN
crln-9180	1	7	in	in	ADP
crln-9180	1	8	2010	2010	NUM
crln-9180	1	9	,	,	PUNCT
crln-9180	1	10	the	the	DET
crln-9180	1	11	public	public	ADJ
crln-9180	1	12	services	service	NOUN
crln-9180	1	13	division	division	NOUN
crln-9180	1	14	of	of	ADP
crln-9180	1	15	northwestern	northwestern	ADJ
crln-9180	1	16	university	university	NOUN
crln-9180	1	17	library	library	NOUN
crln-9180	1	18	(	(	PUNCT
crln-9180	1	19	nul	nul	X
crln-9180	1	20	)	)	PUNCT
crln-9180	1	21	launched	launch	VERB
crln-9180	1	22	a	a	DET
crln-9180	1	23	reorganization	reorganization	NOUN
crln-9180	1	24	.	.	PUNCT
crln-9180	2	1	after	after	ADP
crln-9180	2	2	a	a	DET
crln-9180	2	3	year	year	NOUN
crln-9180	2	4	of	of	ADP
crln-9180	2	5	study	study	NOUN
crln-9180	2	6	,	,	PUNCT
crln-9180	2	7	collaborative	collaborative	ADJ
crln-9180	2	8	work	work	NOUN
crln-9180	2	9	,	,	PUNCT
crln-9180	2	10	and	and	CCONJ
crln-9180	2	11	planning	planning	NOUN
crln-9180	2	12	,	,	PUNCT
crln-9180	2	13	a	a	DET
crln-9180	2	14	new	new	ADJ
crln-9180	2	15	divisional	divisional	ADJ
crln-9180	2	16	administrative	administrative	ADJ
crln-9180	2	17	structure	structure	NOUN
crln-9180	2	18	was	be	AUX
crln-9180	2	19	put	put	VERB
crln-9180	2	20	into	into	ADP
crln-9180	2	21	place	place	NOUN
crln-9180	2	22	.	.	PUNCT
crln-9180	3	1	a	a	DET
crln-9180	3	2	four	four	NUM
crln-9180	3	3	-	-	PUNCT
crln-9180	3	4	department	department	NOUN
crln-9180	3	5	model	model	NOUN
crln-9180	3	6	,	,	PUNCT
crln-9180	3	7	organized	organize	VERB
crln-9180	3	8	along	along	ADP
crln-9180	3	9	functional	functional	ADJ
crln-9180	3	10	lines	line	NOUN
crln-9180	3	11	,	,	PUNCT
crln-9180	3	12	replaced	replace	VERB
crln-9180	3	13	a	a	DET
crln-9180	3	14	sixdepartment	sixdepartment	ADJ
crln-9180	3	15	structure	structure	NOUN
crln-9180	3	16	organized	organize	VERB
crln-9180	3	17	by	by	ADP
crln-9180	3	18	location	location	NOUN
crln-9180	3	19	.	.	PUNCT
crln-9180	4	1	this	this	DET
crln-9180	4	2	administrative	administrative	ADJ
crln-9180	4	3	restructuring	restructuring	NOUN
crln-9180	4	4	was	be	AUX
crln-9180	4	5	only	only	ADV
crln-9180	4	6	the	the	DET
crln-9180	4	7	beginning	beginning	NOUN
crln-9180	4	8	of	of	ADP
crln-9180	4	9	a	a	DET
crln-9180	4	10	complete	complete	ADJ
crln-9180	4	11	revisioning	revisioning	NOUN
crln-9180	4	12	of	of	ADP
crln-9180	4	13	services	service	NOUN
crln-9180	4	14	.	.	PUNCT
crln-9180	5	1	the	the	DET
crln-9180	5	2	next	next	ADJ
crln-9180	5	3	steps	step	NOUN
crln-9180	5	4	—	—	PUNCT
crln-9180	5	5	mapping	mapping	NOUN
crln-9180	5	6	space	space	NOUN
crln-9180	5	7	and	and	CCONJ
crln-9180	5	8	services	service	NOUN
crln-9180	5	9	to	to	ADP
crln-9180	5	10	the	the	DET
crln-9180	5	11	divisional	divisional	ADJ
crln-9180	5	12	and	and	CCONJ
crln-9180	5	13	departmental	departmental	ADJ
crln-9180	5	14	functions	function	NOUN
crln-9180	5	15	—	—	PUNCT
crln-9180	5	16	began	begin	VERB
crln-9180	5	17	while	while	SCONJ
crln-9180	5	18	the	the	DET
crln-9180	5	19	ink	ink	NOUN
crln-9180	5	20	was	be	AUX
crln-9180	5	21	drying	dry	VERB
crln-9180	5	22	on	on	ADP
crln-9180	5	23	the	the	DET
crln-9180	5	24	new	new	ADJ
crln-9180	5	25	administrative	administrative	ADJ
crln-9180	5	26	model	model	NOUN
crln-9180	5	27	.	.	PUNCT
crln-9180	6	1	an	an	DET
crln-9180	6	2	eight	eight	NUM
crln-9180	6	3	-	-	PUNCT
crln-9180	6	4	member	member	NOUN
crln-9180	6	5	information	information	NOUN
crln-9180	6	6	services	service	NOUN
crln-9180	6	7	task	task	PROPN
crln-9180	6	8	force	force	NOUN
crln-9180	6	9	(	(	PUNCT
crln-9180	6	10	istf	istf	NOUN
crln-9180	6	11	)	)	PUNCT
crln-9180	6	12	was	be	AUX
crln-9180	6	13	formed	form	VERB
crln-9180	6	14	to	to	PART
crln-9180	6	15	review	review	VERB
crln-9180	6	16	the	the	DET
crln-9180	6	17	division	division	NOUN
crln-9180	6	18	’s	’s	PART
crln-9180	6	19	service	service	NOUN
crln-9180	6	20	delivery	delivery	NOUN
crln-9180	6	21	model	model	NOUN
crln-9180	6	22	and	and	CCONJ
crln-9180	6	23	make	make	VERB
crln-9180	6	24	recommendations	recommendation	NOUN
crln-9180	6	25	for	for	ADP
crln-9180	6	26	the	the	DET
crln-9180	6	27	future.1	future.1	NOUN
crln-9180	6	28	the	the	DET
crln-9180	6	29	work	work	NOUN
crln-9180	6	30	was	be	AUX
crln-9180	6	31	divided	divide	VERB
crln-9180	6	32	into	into	ADP
crln-9180	6	33	three	three	NUM
crln-9180	6	34	areas	area	NOUN
crln-9180	6	35	:	:	PUNCT
crln-9180	6	36	study	study	NOUN
crln-9180	6	37	and	and	CCONJ
crln-9180	6	38	evaluation	evaluation	NOUN
crln-9180	6	39	of	of	ADP
crln-9180	6	40	current	current	ADJ
crln-9180	6	41	reference	reference	NOUN
crln-9180	6	42	and	and	CCONJ
crln-9180	6	43	information	information	NOUN
crln-9180	6	44	service	service	NOUN
crln-9180	6	45	provision	provision	NOUN
crln-9180	6	46	,	,	PUNCT
crln-9180	6	47	review	review	NOUN
crln-9180	6	48	of	of	ADP
crln-9180	6	49	service	service	NOUN
crln-9180	6	50	provision	provision	NOUN
crln-9180	6	51	from	from	ADP
crln-9180	6	52	peer	peer	NOUN
crln-9180	6	53	institutions	institution	NOUN
crln-9180	6	54	,	,	PUNCT
crln-9180	6	55	and	and	CCONJ
crln-9180	6	56	a	a	DET
crln-9180	6	57	literature	literature	NOUN
crln-9180	6	58	review	review	NOUN
crln-9180	6	59	.	.	PUNCT
crln-9180	7	1	this	this	DET
crln-9180	7	2	article	article	NOUN
crln-9180	7	3	outlines	outline	VERB
crln-9180	7	4	the	the	DET
crln-9180	7	5	methods	method	NOUN
crln-9180	7	6	,	,	PUNCT
crln-9180	7	7	results	result	NOUN
crln-9180	7	8	,	,	PUNCT
crln-9180	7	9	and	and	CCONJ
crln-9180	7	10	recommendations	recommendation	NOUN
crln-9180	7	11	of	of	ADP
crln-9180	7	12	this	this	DET
crln-9180	7	13	task	task	NOUN
crln-9180	7	14	force	force	NOUN
crln-9180	7	15	;	;	PUNCT
crln-9180	7	16	points	point	VERB
crln-9180	7	17	out	out	ADP
crln-9180	7	18	the	the	DET
crln-9180	7	19	benefits	benefit	NOUN
crln-9180	7	20	and	and	CCONJ
crln-9180	7	21	drawbacks	drawback	NOUN
crln-9180	7	22	of	of	ADP
crln-9180	7	23	the	the	DET
crln-9180	7	24	group	group	NOUN
crln-9180	7	25	’s	’s	PART
crln-9180	7	26	approach	approach	NOUN
crln-9180	7	27	;	;	PUNCT
crln-9180	7	28	and	and	CCONJ
crln-9180	7	29	indicates	indicate	VERB
crln-9180	7	30	some	some	PRON
crln-9180	7	31	of	of	ADP
crln-9180	7	32	the	the	DET
crln-9180	7	33	next	next	ADJ
crln-9180	7	34	steps	step	NOUN
crln-9180	7	35	in	in	ADP
crln-9180	7	36	implementing	implement	VERB
crln-9180	7	37	the	the	DET
crln-9180	7	38	istf	istf	NOUN
crln-9180	7	39	recommendations	recommendation	NOUN
crln-9180	7	40	.	.	PUNCT
crln-9180	8	1	literature	literature	NOUN
crln-9180	8	2	review	review	PROPN
crln-9180	8	3	istf	istf	NOUN
crln-9180	8	4	began	begin	VERB
crln-9180	8	5	its	its	PRON
crln-9180	8	6	study	study	NOUN
crln-9180	8	7	by	by	ADP
crln-9180	8	8	turning	turn	VERB
crln-9180	8	9	to	to	ADP
crln-9180	8	10	colleagues	colleague	NOUN
crln-9180	8	11	for	for	ADP
crln-9180	8	12	advice	advice	NOUN
crln-9180	8	13	and	and	CCONJ
crln-9180	8	14	,	,	PUNCT
crln-9180	8	15	accordingly	accordingly	ADV
crln-9180	8	16	,	,	PUNCT
crln-9180	8	17	scanned	scan	VERB
crln-9180	8	18	library	library	ADJ
crln-9180	8	19	literature	literature	NOUN
crln-9180	8	20	for	for	ADP
crln-9180	8	21	relevant	relevant	ADJ
crln-9180	8	22	articles	article	NOUN
crln-9180	8	23	.	.	PUNCT
crln-9180	9	1	while	while	SCONJ
crln-9180	9	2	group	group	NOUN
crln-9180	9	3	members	member	NOUN
crln-9180	9	4	gathered	gather	VERB
crln-9180	9	5	many	many	ADJ
crln-9180	9	6	good	good	ADJ
crln-9180	9	7	ideas	idea	NOUN
crln-9180	9	8	,	,	PUNCT
crln-9180	9	9	exact	exact	ADJ
crln-9180	9	10	parallels	parallel	NOUN
crln-9180	9	11	to	to	ADP
crln-9180	9	12	nul	nul	PROPN
crln-9180	9	13	’s	’s	PART
crln-9180	9	14	situation	situation	NOUN
crln-9180	9	15	were	be	AUX
crln-9180	9	16	not	not	PART
crln-9180	9	17	found	find	VERB
crln-9180	9	18	.	.	PUNCT
crln-9180	10	1	the	the	DET
crln-9180	10	2	best	good	ADJ
crln-9180	10	3	guide	guide	NOUN
crln-9180	10	4	came	come	VERB
crln-9180	10	5	from	from	ADP
crln-9180	10	6	the	the	DET
crln-9180	10	7	timely	timely	ADJ
crln-9180	10	8	publication	publication	NOUN
crln-9180	10	9	of	of	ADP
crln-9180	10	10	arl	arl	PROPN
crln-9180	10	11	spec	spec	PROPN
crln-9180	10	12	kit	kit	PROPN
crln-9180	10	13	327	327	NUM
crln-9180	10	14	,	,	PUNCT
crln-9180	10	15	reconfiguring	reconfigure	VERB
crln-9180	10	16	service	service	NOUN
crln-9180	10	17	delivery	delivery	NOUN
crln-9180	10	18	,	,	PUNCT
crln-9180	10	19	which	which	PRON
crln-9180	10	20	was	be	AUX
crln-9180	10	21	published	publish	VERB
crln-9180	10	22	in	in	ADP
crln-9180	10	23	spring	spring	NOUN
crln-9180	10	24	2011.2	2011.2	NUM
crln-9180	10	25	this	this	DET
crln-9180	10	26	spec	spec	PROPN
crln-9180	10	27	kit	kit	NOUN
crln-9180	10	28	addressed	address	VERB
crln-9180	10	29	some	some	PRON
crln-9180	10	30	of	of	ADP
crln-9180	10	31	the	the	DET
crln-9180	10	32	very	very	ADJ
crln-9180	10	33	issues	issue	NOUN
crln-9180	10	34	that	that	PRON
crln-9180	10	35	,	,	PUNCT
crln-9180	10	36	based	base	VERB
crln-9180	10	37	on	on	ADP
crln-9180	10	38	anecdotal	anecdotal	ADJ
crln-9180	10	39	evidence	evidence	NOUN
crln-9180	10	40	,	,	PUNCT
crln-9180	10	41	istf	istf	NOUN
crln-9180	10	42	identified	identify	VERB
crln-9180	10	43	as	as	ADP
crln-9180	10	44	key	key	NOUN
crln-9180	10	45	to	to	ADP
crln-9180	10	46	service	service	NOUN
crln-9180	10	47	revisioning	revisioning	PROPN
crln-9180	10	48	.	.	PUNCT
crln-9180	11	1	spec	spec	PROPN
crln-9180	11	2	kit	kit	NOUN
crln-9180	11	3	questions	question	NOUN
crln-9180	11	4	that	that	PRON
crln-9180	11	5	group	group	NOUN
crln-9180	11	6	members	member	NOUN
crln-9180	11	7	were	be	AUX
crln-9180	11	8	particularly	particularly	ADV
crln-9180	11	9	keen	keen	ADJ
crln-9180	11	10	to	to	PART
crln-9180	11	11	borrow	borrow	VERB
crln-9180	11	12	included	include	VERB
crln-9180	11	13	queries	query	NOUN
crln-9180	11	14	about	about	ADP
crln-9180	11	15	consolidation	consolidation	NOUN
crln-9180	11	16	of	of	ADP
crln-9180	11	17	service	service	NOUN
crln-9180	11	18	points	point	NOUN
crln-9180	11	19	,	,	PUNCT
crln-9180	11	20	staffing	staffing	NOUN
crln-9180	11	21	of	of	ADP
crln-9180	11	22	desks	desk	NOUN
crln-9180	11	23	,	,	PUNCT
crln-9180	11	24	and	and	CCONJ
crln-9180	11	25	the	the	DET
crln-9180	11	26	blending	blending	NOUN
crln-9180	11	27	of	of	ADP
crln-9180	11	28	formerly	formerly	ADV
crln-9180	11	29	separate	separate	ADJ
crln-9180	11	30	departments	department	NOUN
crln-9180	11	31	and	and	CCONJ
crln-9180	11	32	services	service	NOUN
crln-9180	11	33	into	into	ADP
crln-9180	11	34	one	one	NUM
crln-9180	11	35	,	,	PUNCT
crln-9180	11	36	holistic	holistic	ADJ
crln-9180	11	37	area	area	NOUN
crln-9180	11	38	.	.	PUNCT
crln-9180	12	1	by	by	ADP
crln-9180	12	2	reviewing	review	VERB
crln-9180	12	3	the	the	DET
crln-9180	12	4	literature	literature	NOUN
crln-9180	12	5	,	,	PUNCT
crln-9180	12	6	istf	istf	NOUN
crln-9180	12	7	affirmed	affirm	VERB
crln-9180	12	8	its	its	PRON
crln-9180	12	9	notion	notion	NOUN
crln-9180	12	10	,	,	PUNCT
crln-9180	12	11	again	again	ADV
crln-9180	12	12	received	receive	VERB
crln-9180	12	13	anecdotally	anecdotally	ADV
crln-9180	12	14	,	,	PUNCT
crln-9180	12	15	that	that	SCONJ
crln-9180	12	16	because	because	SCONJ
crln-9180	12	17	nul	nul	PROPN
crln-9180	12	18	patrons	patron	NOUN
crln-9180	12	19	were	be	AUX
crln-9180	12	20	looking	look	VERB
crln-9180	12	21	at	at	ADP
crln-9180	12	22	information	information	NOUN
crln-9180	12	23	services	service	NOUN
crln-9180	12	24	in	in	ADP
crln-9180	12	25	an	an	DET
crln-9180	12	26	entirely	entirely	ADV
crln-9180	12	27	new	new	ADJ
crln-9180	12	28	light	light	NOUN
crln-9180	12	29	,	,	PUNCT
crln-9180	12	30	the	the	DET
crln-9180	12	31	library	library	NOUN
crln-9180	12	32	’s	’s	PART
crln-9180	12	33	service	service	NOUN
crln-9180	12	34	model	model	NOUN
crln-9180	12	35	needed	need	VERB
crln-9180	12	36	to	to	PART
crln-9180	12	37	be	be	AUX
crln-9180	12	38	overhauled	overhaul	VERB
crln-9180	12	39	accordingly	accordingly	ADV
crln-9180	12	40	.	.	PUNCT
crln-9180	13	1	philosophy	philosophy	NOUN
crln-9180	13	2	of	of	ADP
crln-9180	13	3	service	service	NOUN
crln-9180	13	4	istf	istf	NOUN
crln-9180	13	5	members	member	NOUN
crln-9180	13	6	developed	develop	VERB
crln-9180	13	7	six	six	NUM
crln-9180	13	8	principles	principle	NOUN
crln-9180	13	9	of	of	ADP
crln-9180	13	10	service	service	NOUN
crln-9180	13	11	:	:	PUNCT
crln-9180	14	1	1	1	X
crln-9180	14	2	.	.	X
crln-9180	14	3	we	we	PRON
crln-9180	14	4	strive	strive	VERB
crln-9180	14	5	to	to	PART
crln-9180	14	6	make	make	VERB
crln-9180	14	7	ourselves	ourselves	PRON
crln-9180	14	8	visible	visible	ADJ
crln-9180	14	9	and	and	CCONJ
crln-9180	14	10	available	available	ADJ
crln-9180	14	11	,	,	PUNCT
crln-9180	14	12	within	within	ADP
crln-9180	14	13	the	the	DET
crln-9180	14	14	constraints	constraint	NOUN
crln-9180	14	15	imposed	impose	VERB
crln-9180	14	16	by	by	ADP
crln-9180	14	17	our	our	PRON
crln-9180	14	18	building	building	NOUN
crln-9180	14	19	.	.	PUNCT
crln-9180	15	1	2	2	X
crln-9180	15	2	.	.	X
crln-9180	15	3	we	we	PRON
crln-9180	15	4	serve	serve	VERB
crln-9180	15	5	our	our	PRON
crln-9180	15	6	public	public	NOUN
crln-9180	15	7	with	with	ADP
crln-9180	15	8	courtesy	courtesy	NOUN
crln-9180	15	9	and	and	CCONJ
crln-9180	15	10	work	work	VERB
crln-9180	15	11	with	with	ADP
crln-9180	15	12	our	our	PRON
crln-9180	15	13	patrons	patron	NOUN
crln-9180	15	14	to	to	PART
crln-9180	15	15	determine	determine	VERB
crln-9180	15	16	their	their	PRON
crln-9180	15	17	information	information	NOUN
crln-9180	15	18	needs	need	NOUN
crln-9180	15	19	.	.	PUNCT
crln-9180	16	1	harriet	harriet	PROPN
crln-9180	16	2	lightman	lightman	PROPN
crln-9180	16	3	and	and	CCONJ
crln-9180	16	4	qiana	qiana	PROPN
crln-9180	16	5	johnson	johnson	PROPN
crln-9180	16	6	reimagining	reimagining	NOUN
crln-9180	16	7	or	or	CCONJ
crln-9180	16	8	revisioning	revisioning	NOUN
crln-9180	16	9	?	?	PUNCT
crln-9180	17	1	how	how	SCONJ
crln-9180	17	2	one	one	NUM
crln-9180	17	3	library	library	NOUN
crln-9180	17	4	studied	study	VERB
crln-9180	17	5	information	information	NOUN
crln-9180	17	6	services	service	NOUN
crln-9180	17	7	harriet	harriet	PROPN
crln-9180	17	8	lightman	lightman	PROPN
crln-9180	17	9	is	be	AUX
crln-9180	17	10	head	head	NOUN
crln-9180	17	11	of	of	ADP
crln-9180	17	12	research	research	NOUN
crln-9180	17	13	and	and	CCONJ
crln-9180	17	14	information	information	NOUN
crln-9180	17	15	services	service	NOUN
crln-9180	17	16	,	,	PUNCT
crln-9180	17	17	e	e	NOUN
crln-9180	17	18	-	-	NOUN
crln-9180	17	19	mail	mail	NOUN
crln-9180	17	20	:	:	PUNCT
crln-9180	17	21	h-lightman@northwestern.edu	h-lightman@northwestern.edu	NOUN
crln-9180	17	22	,	,	PUNCT
crln-9180	17	23	and	and	CCONJ
crln-9180	17	24	qiana	qiana	PROPN
crln-9180	17	25	johnson	johnson	PROPN
crln-9180	17	26	is	be	AUX
crln-9180	17	27	distance	distance	NOUN
crln-9180	17	28	learning	learn	VERB
crln-9180	17	29	librarian	librarian	NOUN
crln-9180	17	30	,	,	PUNCT
crln-9180	17	31	e	e	NOUN
crln-9180	17	32	-	-	NOUN
crln-9180	17	33	mail	mail	NOUN
crln-9180	17	34	:	:	PUNCT
crln-9180	17	35	q	q	X
crln-9180	17	36	-	-	PUNCT
crln-9180	17	37	johnson@nor	johnson@nor	NOUN
crln-9180	17	38	thwestern.edu	thwestern.edu	NOUN
crln-9180	17	39	,	,	PUNCT
crln-9180	17	40	at	at	ADP
crln-9180	17	41	nor	nor	CCONJ
crln-9180	17	42	thwestern	thwestern	ADJ
crln-9180	17	43	university	university	NOUN
crln-9180	17	44	©	©	PROPN
crln-9180	17	45	2014	2014	NUM
crln-9180	17	46	harriet	harriet	PROPN
crln-9180	17	47	lightman	lightman	PROPN
crln-9180	17	48	and	and	CCONJ
crln-9180	17	49	qiana	qiana	PROPN
crln-9180	17	50	johnson	johnson	PROPN
crln-9180	17	51	c&rl	c&rl	PROPN
crln-9180	17	52	news	news	PROPN
crln-9180	17	53	september	september	PROPN
crln-9180	17	54	2014	2014	NUM
crln-9180	17	55	446	446	NUM
crln-9180	17	56	3	3	NUM
crln-9180	17	57	.	.	PUNCT
crln-9180	18	1	we	we	PRON
crln-9180	18	2	lead	lead	VERB
crln-9180	18	3	our	our	PRON
crln-9180	18	4	patrons	patron	NOUN
crln-9180	18	5	to	to	ADP
crln-9180	18	6	what	what	PRON
crln-9180	18	7	will	will	AUX
crln-9180	18	8	best	well	ADV
crln-9180	18	9	serve	serve	VERB
crln-9180	18	10	their	their	PRON
crln-9180	18	11	needs	need	NOUN
crln-9180	18	12	,	,	PUNCT
crln-9180	18	13	according	accord	VERB
crln-9180	18	14	to	to	ADP
crln-9180	18	15	circumstances	circumstance	NOUN
crln-9180	18	16	and	and	CCONJ
crln-9180	18	17	to	to	ADP
crln-9180	18	18	the	the	DET
crln-9180	18	19	best	good	ADJ
crln-9180	18	20	of	of	ADP
crln-9180	18	21	our	our	PRON
crln-9180	18	22	ability	ability	NOUN
crln-9180	18	23	.	.	PUNCT
crln-9180	19	1	4	4	X
crln-9180	19	2	.	.	X
crln-9180	19	3	we	we	PRON
crln-9180	19	4	are	be	AUX
crln-9180	19	5	respectful	respectful	ADJ
crln-9180	19	6	of	of	ADP
crln-9180	19	7	different	different	ADJ
crln-9180	19	8	methods	method	NOUN
crln-9180	19	9	of	of	ADP
crln-9180	19	10	communication	communication	NOUN
crln-9180	19	11	.	.	PUNCT
crln-9180	20	1	5	5	X
crln-9180	20	2	.	.	X
crln-9180	20	3	we	we	PRON
crln-9180	20	4	guide	guide	VERB
crln-9180	20	5	and	and	CCONJ
crln-9180	20	6	coach	coach	VERB
crln-9180	20	7	our	our	PRON
crln-9180	20	8	public	public	NOUN
crln-9180	20	9	and	and	CCONJ
crln-9180	20	10	,	,	PUNCT
crln-9180	20	11	in	in	ADP
crln-9180	20	12	so	so	ADV
crln-9180	20	13	doing	do	VERB
crln-9180	20	14	,	,	PUNCT
crln-9180	20	15	teach	teach	VERB
crln-9180	20	16	them	they	PRON
crln-9180	20	17	about	about	ADP
crln-9180	20	18	information	information	NOUN
crln-9180	20	19	resources	resource	NOUN
crln-9180	20	20	and	and	CCONJ
crln-9180	20	21	delivery	delivery	NOUN
crln-9180	20	22	.	.	PUNCT
crln-9180	21	1	6	6	X
crln-9180	21	2	.	.	X
crln-9180	21	3	we	we	PRON
crln-9180	21	4	make	make	VERB
crln-9180	21	5	our	our	PRON
crln-9180	21	6	patrons	patron	NOUN
crln-9180	21	7	aware	aware	ADJ
crln-9180	21	8	of	of	ADP
crln-9180	21	9	our	our	PRON
crln-9180	21	10	services	service	NOUN
crln-9180	21	11	in	in	ADP
crln-9180	21	12	a	a	DET
crln-9180	21	13	way	way	NOUN
crln-9180	21	14	that	that	PRON
crln-9180	21	15	is	be	AUX
crln-9180	21	16	convenient	convenient	ADJ
crln-9180	21	17	and	and	CCONJ
crln-9180	21	18	effective	effective	ADJ
crln-9180	21	19	for	for	ADP
crln-9180	21	20	them	they	PRON
crln-9180	21	21	.	.	PUNCT
crln-9180	22	1	these	these	DET
crln-9180	22	2	principles	principle	NOUN
crln-9180	22	3	became	become	VERB
crln-9180	22	4	the	the	DET
crln-9180	22	5	basis	basis	NOUN
crln-9180	22	6	for	for	ADP
crln-9180	22	7	the	the	DET
crln-9180	22	8	philosophy	philosophy	NOUN
crln-9180	22	9	of	of	ADP
crln-9180	22	10	service	service	NOUN
crln-9180	22	11	that	that	PRON
crln-9180	22	12	guided	guide	VERB
crln-9180	22	13	the	the	DET
crln-9180	22	14	group	group	NOUN
crln-9180	22	15	’s	’s	PART
crln-9180	22	16	w	w	NOUN
crln-9180	22	17	o	o	NOUN
crln-9180	22	18	r	r	NOUN
crln-9180	22	19	k	k	PROPN
crln-9180	22	20	throughout	throughout	ADP
crln-9180	22	21	t	t	PROPN
crln-9180	22	22	h	h	NOUN
crln-9180	22	23	e	e	NOUN
crln-9180	22	24	n	n	PROPN
crln-9180	22	25	i	i	PRON
crln-9180	22	26	n	n	NOUN
crln-9180	22	27	e	e	NOUN
crln-9180	22	28	months	month	NOUN
crln-9180	22	29	that	that	PRON
crln-9180	22	30	i	i	PRON
crln-9180	22	31	s	s	VERB
crln-9180	22	32	t	t	X
crln-9180	22	33	f	f	PROPN
crln-9180	22	34	w	w	PROPN
crln-9180	22	35	a	a	DET
crln-9180	22	36	s	s	X
crln-9180	22	37	operative.3	operative.3	NOUN
crln-9180	22	38	modeled	model	VERB
crln-9180	22	39	on	on	ADP
crln-9180	22	40	the	the	DET
crln-9180	22	41	public	public	ADJ
crln-9180	22	42	services	service	NOUN
crln-9180	22	43	division	division	NOUN
crln-9180	22	44	’s	’s	PART
crln-9180	22	45	mission	mission	NOUN
crln-9180	22	46	,	,	PUNCT
crln-9180	22	47	which	which	PRON
crln-9180	22	48	was	be	AUX
crln-9180	22	49	in	in	ADP
crln-9180	22	50	turn	turn	NOUN
crln-9180	22	51	b	b	PUNCT
crln-9180	22	52	a	a	DET
crln-9180	22	53	s	s	X
crln-9180	22	54	e	e	NOUN
crln-9180	22	55	d	d	NOUN
crln-9180	22	56	o	o	PROPN
crln-9180	22	57	n	n	CCONJ
crln-9180	22	58	the	the	DET
crln-9180	22	59	library	library	NOUN
crln-9180	22	60	’s	’s	PART
crln-9180	22	61	s	s	PROPN
crln-9180	22	62	t	t	PROPN
crln-9180	22	63	r	r	NOUN
crln-9180	22	64	a	a	DET
crln-9180	22	65	t	t	NOUN
crln-9180	23	1	e	e	X
crln-9180	23	2	g	g	NOUN
crln-9180	23	3	i	i	INTJ
crln-9180	23	4	c	c	PROPN
crln-9180	23	5	p	p	NOUN
crln-9180	23	6	l	l	NOUN
crln-9180	23	7	a	a	DET
crln-9180	23	8	n	n	NOUN
crln-9180	23	9	,	,	PUNCT
crln-9180	23	10	t	t	PROPN
crln-9180	23	11	h	h	NOUN
crln-9180	23	12	e	e	NOUN
crln-9180	23	13	philosophy	philosophy	NOUN
crln-9180	23	14	was	be	AUX
crln-9180	23	15	predicated	predicate	VERB
crln-9180	23	16	on	on	ADP
crln-9180	23	17	the	the	DET
crln-9180	23	18	strong	strong	ADJ
crln-9180	23	19	belief	belief	NOUN
crln-9180	23	20	that	that	SCONJ
crln-9180	23	21	provision	provision	NOUN
crln-9180	23	22	of	of	ADP
crln-9180	23	23	excellent	excellent	ADJ
crln-9180	23	24	service	service	NOUN
crln-9180	23	25	is	be	AUX
crln-9180	23	26	a	a	DET
crln-9180	23	27	responsibility	responsibility	NOUN
crln-9180	23	28	that	that	PRON
crln-9180	23	29	is	be	AUX
crln-9180	23	30	shared	share	VERB
crln-9180	23	31	among	among	ADP
crln-9180	23	32	all	all	DET
crln-9180	23	33	members	member	NOUN
crln-9180	23	34	of	of	ADP
crln-9180	23	35	the	the	DET
crln-9180	23	36	public	public	ADJ
crln-9180	23	37	services	service	NOUN
crln-9180	23	38	division	division	NOUN
crln-9180	23	39	.	.	PUNCT
crln-9180	24	1	istf	istf	NOUN
crln-9180	24	2	wrestled	wrestle	VERB
crln-9180	24	3	with	with	ADP
crln-9180	24	4	glib	glib	ADJ
crln-9180	24	5	phrases	phrase	NOUN
crln-9180	24	6	:	:	PUNCT
crln-9180	24	7	“	"	PUNCT
crln-9180	24	8	get	get	VERB
crln-9180	24	9	them	they	PRON
crln-9180	24	10	what	what	PRON
crln-9180	24	11	they	they	PRON
crln-9180	24	12	want	want	VERB
crln-9180	24	13	,	,	PUNCT
crln-9180	24	14	”	"	PUNCT
crln-9180	24	15	“	"	PUNCT
crln-9180	24	16	get	get	VERB
crln-9180	24	17	them	they	PRON
crln-9180	24	18	what	what	PRON
crln-9180	24	19	they	they	PRON
crln-9180	24	20	need	need	VERB
crln-9180	24	21	,	,	PUNCT
crln-9180	24	22	”	"	PUNCT
crln-9180	24	23	“	"	PUNCT
crln-9180	24	24	be	be	AUX
crln-9180	24	25	visible	visible	ADJ
crln-9180	24	26	,	,	PUNCT
crln-9180	24	27	”	"	PUNCT
crln-9180	24	28	but	but	CCONJ
crln-9180	24	29	underlying	underlie	VERB
crln-9180	24	30	that	that	SCONJ
crln-9180	24	31	semantic	semantic	ADJ
crln-9180	24	32	struggle	struggle	NOUN
crln-9180	24	33	was	be	AUX
crln-9180	24	34	the	the	DET
crln-9180	24	35	assumption	assumption	NOUN
crln-9180	24	36	that	that	SCONJ
crln-9180	24	37	nul	nul	PROPN
crln-9180	24	38	’s	’s	PART
crln-9180	24	39	public	public	ADJ
crln-9180	24	40	services	service	NOUN
crln-9180	24	41	staff	staff	NOUN
crln-9180	24	42	is	be	AUX
crln-9180	24	43	committed	commit	VERB
crln-9180	24	44	to	to	ADP
crln-9180	24	45	providing	provide	VERB
crln-9180	24	46	outstanding	outstanding	ADJ
crln-9180	24	47	service	service	NOUN
crln-9180	24	48	to	to	ADP
crln-9180	24	49	the	the	DET
crln-9180	24	50	immediate	immediate	ADJ
crln-9180	24	51	university	university	NOUN
crln-9180	24	52	community	community	NOUN
crln-9180	24	53	,	,	PUNCT
crln-9180	24	54	as	as	ADV
crln-9180	24	55	well	well	ADV
crln-9180	24	56	as	as	ADP
crln-9180	24	57	to	to	ADP
crln-9180	24	58	members	member	NOUN
crln-9180	24	59	of	of	ADP
crln-9180	24	60	the	the	DET
crln-9180	24	61	research	research	NOUN
crln-9180	24	62	public	public	NOUN
crln-9180	24	63	.	.	PUNCT
crln-9180	25	1	the	the	DET
crln-9180	25	2	philosophy	philosophy	NOUN
crln-9180	25	3	of	of	ADP
crln-9180	25	4	service	service	NOUN
crln-9180	25	5	evolved	evolve	VERB
crln-9180	25	6	in	in	ADP
crln-9180	25	7	the	the	DET
crln-9180	25	8	course	course	NOUN
crln-9180	25	9	of	of	ADP
crln-9180	25	10	istf	istf	NOUN
crln-9180	25	11	’s	’s	PART
crln-9180	25	12	work	work	NOUN
crln-9180	25	13	,	,	PUNCT
crln-9180	25	14	as	as	SCONJ
crln-9180	25	15	what	what	PRON
crln-9180	25	16	began	begin	VERB
crln-9180	25	17	as	as	SCONJ
crln-9180	25	18	core	core	NOUN
crln-9180	25	19	beliefs	belief	NOUN
crln-9180	25	20	solidified	solidify	VERB
crln-9180	25	21	into	into	ADP
crln-9180	25	22	a	a	DET
crln-9180	25	23	firm	firm	ADJ
crln-9180	25	24	philosophy	philosophy	NOUN
crln-9180	25	25	,	,	PUNCT
crln-9180	25	26	backed	back	VERB
crln-9180	25	27	up	up	ADP
crln-9180	25	28	by	by	ADP
crln-9180	25	29	data	datum	NOUN
crln-9180	25	30	and	and	CCONJ
crln-9180	25	31	other	other	ADJ
crln-9180	25	32	,	,	PUNCT
crln-9180	25	33	more	more	ADJ
crln-9180	25	34	qualitative	qualitative	ADJ
crln-9180	25	35	,	,	PUNCT
crln-9180	25	36	evidence	evidence	NOUN
crln-9180	25	37	.	.	PUNCT
crln-9180	26	1	as	as	SCONJ
crln-9180	26	2	istf	istf	NOUN
crln-9180	26	3	developed	develop	VERB
crln-9180	26	4	a	a	DET
crln-9180	26	5	foundational	foundational	ADJ
crln-9180	26	6	philosophy	philosophy	NOUN
crln-9180	26	7	,	,	PUNCT
crln-9180	26	8	group	group	NOUN
crln-9180	26	9	members	member	NOUN
crln-9180	26	10	were	be	AUX
crln-9180	26	11	mindful	mindful	ADJ
crln-9180	26	12	of	of	ADP
crln-9180	26	13	some	some	DET
crln-9180	26	14	tangible	tangible	ADJ
crln-9180	26	15	obstacles	obstacle	NOUN
crln-9180	26	16	to	to	ADP
crln-9180	26	17	service	service	NOUN
crln-9180	26	18	provision	provision	NOUN
crln-9180	26	19	.	.	PUNCT
crln-9180	27	1	two	two	NUM
crln-9180	27	2	major	major	ADJ
crln-9180	27	3	constraints	constraint	NOUN
crln-9180	27	4	were	be	AUX
crln-9180	27	5	identified	identify	VERB
crln-9180	27	6	by	by	ADP
crln-9180	27	7	istf	istf	NOUN
crln-9180	27	8	,	,	PUNCT
crln-9180	27	9	and	and	CCONJ
crln-9180	27	10	supported	support	VERB
crln-9180	27	11	by	by	ADP
crln-9180	27	12	evidence	evidence	NOUN
crln-9180	27	13	gathered	gather	VERB
crln-9180	27	14	during	during	ADP
crln-9180	27	15	the	the	DET
crln-9180	27	16	study	study	NOUN
crln-9180	27	17	:	:	PUNCT
crln-9180	27	18	the	the	DET
crln-9180	27	19	physical	physical	ADJ
crln-9180	27	20	layout	layout	NOUN
crln-9180	27	21	of	of	ADP
crln-9180	27	22	the	the	DET
crln-9180	27	23	main	main	ADJ
crln-9180	27	24	library	library	NOUN
crln-9180	27	25	building	building	NOUN
crln-9180	27	26	which	which	PRON
crln-9180	27	27	,	,	PUNCT
crln-9180	27	28	although	although	SCONJ
crln-9180	27	29	an	an	DET
crln-9180	27	30	architectural	architectural	ADJ
crln-9180	27	31	gem	gem	NOUN
crln-9180	27	32	,	,	PUNCT
crln-9180	27	33	is	be	AUX
crln-9180	27	34	difficult	difficult	ADJ
crln-9180	27	35	to	to	PART
crln-9180	27	36	navigate	navigate	VERB
crln-9180	27	37	;	;	PUNCT
crln-9180	27	38	and	and	CCONJ
crln-9180	27	39	the	the	DET
crln-9180	27	40	fact	fact	NOUN
crln-9180	27	41	that	that	SCONJ
crln-9180	27	42	the	the	DET
crln-9180	27	43	main	main	ADJ
crln-9180	27	44	reference	reference	NOUN
crln-9180	27	45	desk	desk	NOUN
crln-9180	27	46	was	be	AUX
crln-9180	27	47	not	not	PART
crln-9180	27	48	in	in	ADP
crln-9180	27	49	plain	plain	ADJ
crln-9180	27	50	sight	sight	NOUN
crln-9180	27	51	of	of	ADP
crln-9180	27	52	patrons	patron	NOUN
crln-9180	27	53	when	when	SCONJ
crln-9180	27	54	they	they	PRON
crln-9180	27	55	enter	enter	VERB
crln-9180	27	56	the	the	DET
crln-9180	27	57	library	library	NOUN
crln-9180	27	58	(	(	PUNCT
crln-9180	27	59	see	see	VERB
crln-9180	27	60	images	image	NOUN
crln-9180	27	61	)	)	PUNCT
crln-9180	27	62	.	.	PUNCT
crln-9180	28	1	overcoming	overcome	VERB
crln-9180	28	2	these	these	DET
crln-9180	28	3	two	two	NUM
crln-9180	28	4	obstacles	obstacle	NOUN
crln-9180	28	5	proved	prove	VERB
crln-9180	28	6	key	key	ADJ
crln-9180	28	7	to	to	ADP
crln-9180	28	8	istf	istf	VERB
crln-9180	28	9	’s	’s	PART
crln-9180	28	10	recommendations	recommendation	NOUN
crln-9180	28	11	.	.	PUNCT
crln-9180	29	1	external	external	ADJ
crln-9180	29	2	and	and	CCONJ
crln-9180	29	3	internal	internal	ADJ
crln-9180	29	4	surveys	survey	NOUN
crln-9180	29	5	once	once	SCONJ
crln-9180	29	6	the	the	DET
crln-9180	29	7	literature	literature	NOUN
crln-9180	29	8	was	be	AUX
crln-9180	29	9	reviewed	review	VERB
crln-9180	29	10	,	,	PUNCT
crln-9180	29	11	and	and	CCONJ
crln-9180	29	12	the	the	DET
crln-9180	29	13	group	group	NOUN
crln-9180	29	14	began	begin	VERB
crln-9180	29	15	to	to	PART
crln-9180	29	16	define	define	VERB
crln-9180	29	17	the	the	DET
crln-9180	29	18	outlines	outline	NOUN
crln-9180	29	19	of	of	ADP
crln-9180	29	20	the	the	DET
crln-9180	29	21	philosophy	philosophy	NOUN
crln-9180	29	22	of	of	ADP
crln-9180	29	23	service	service	NOUN
crln-9180	29	24	,	,	PUNCT
crln-9180	29	25	istf	istf	NOUN
crln-9180	29	26	agreed	agree	VERB
crln-9180	29	27	that	that	SCONJ
crln-9180	29	28	hard	hard	ADJ
crln-9180	29	29	data	datum	NOUN
crln-9180	29	30	was	be	AUX
crln-9180	29	31	needed	need	VERB
crln-9180	29	32	to	to	PART
crln-9180	29	33	back	back	VERB
crln-9180	29	34	up	up	ADP
crln-9180	29	35	t	t	PROPN
crln-9180	29	36	h	h	NOUN
crln-9180	30	1	e	e	X
crln-9180	30	2	s	s	PROPN
crln-9180	30	3	u	u	NOUN
crln-9180	30	4	s	s	PROPN
crln-9180	30	5	p	p	NOUN
crln-9180	30	6	icion	icion	NOUN
crln-9180	30	7	that	that	SCONJ
crln-9180	30	8	the	the	DET
crln-9180	30	9	current	current	ADJ
crln-9180	30	10	service	service	NOUN
crln-9180	30	11	configuration	configuration	NOUN
crln-9180	30	12	was	be	AUX
crln-9180	30	13	n	n	ADV
crln-9180	30	14	o	o	NOUN
crln-9180	30	15	t	t	NOUN
crln-9180	31	1	p	p	NOUN
crln-9180	31	2	r	r	NOUN
crln-9180	31	3	o	o	X
crln-9180	31	4	p	p	X
crln-9180	31	5	e	e	PROPN
crln-9180	31	6	r	r	NOUN
crln-9180	31	7	l	l	NOUN
crln-9180	31	8	y	y	NOUN
crln-9180	31	9	s	s	X
crln-9180	31	10	e	e	NOUN
crln-9180	31	11	r	r	NOUN
crln-9180	31	12	v	v	NOUN
crln-9180	31	13	i	i	PRON
crln-9180	31	14	n	n	CCONJ
crln-9180	31	15	g	g	NOUN
crln-9180	31	16	n	n	CCONJ
crln-9180	31	17	u	u	NOUN
crln-9180	31	18	l	l	NOUN
crln-9180	31	19	’	'	PUNCT
crln-9180	31	20	s	s	PART
crln-9180	31	21	constituenc	constituenc	NOUN
crln-9180	32	1	i	i	X
crln-9180	32	2	e	e	NOUN
crln-9180	32	3	s	s	PROPN
crln-9180	32	4	.	.	PUNCT
crln-9180	33	1	t	t	PROPN
crln-9180	33	2	w	w	PROPN
crln-9180	33	3	o	o	PROPN
crln-9180	33	4	s	s	X
crln-9180	33	5	u	u	NOUN
crln-9180	33	6	r	r	NOUN
crln-9180	33	7	v	v	NOUN
crln-9180	33	8	e	e	X
crln-9180	33	9	y	y	PROPN
crln-9180	33	10	s	s	PROPN
crln-9180	33	11	—	—	PUNCT
crln-9180	33	12	one	one	NUM
crln-9180	33	13	of	of	ADP
crln-9180	33	14	peer	peer	NOUN
crln-9180	33	15	i	i	PRON
crln-9180	33	16	n	n	NOUN
crln-9180	33	17	s	s	PART
crln-9180	33	18	t	t	NOUN
crln-9180	34	1	i	i	PRON
crln-9180	34	2	t	t	VERB
crln-9180	34	3	u	u	NOUN
crln-9180	35	1	t	t	NOUN
crln-9180	36	1	i	i	PRON
crln-9180	36	2	o	o	VERB
crln-9180	37	1	n	n	X
crln-9180	37	2	s	s	X
crln-9180	37	3	(	(	PUNCT
crln-9180	37	4	the	the	DET
crln-9180	37	5	external	external	ADJ
crln-9180	37	6	study	study	NOUN
crln-9180	37	7	)	)	PUNCT
crln-9180	37	8	and	and	CCONJ
crln-9180	37	9	one	one	NUM
crln-9180	37	10	of	of	ADP
crln-9180	37	11	the	the	DET
crln-9180	37	12	internal	internal	ADJ
crln-9180	37	13	community	community	NOUN
crln-9180	37	14	—	—	PUNCT
crln-9180	37	15	formed	form	VERB
crln-9180	37	16	the	the	DET
crln-9180	37	17	core	core	NOUN
crln-9180	37	18	of	of	ADP
crln-9180	37	19	the	the	DET
crln-9180	37	20	group	group	NOUN
crln-9180	37	21	’s	’s	PART
crln-9180	37	22	evidence	evidence	NOUN
crln-9180	37	23	,	,	PUNCT
crln-9180	37	24	and	and	CCONJ
crln-9180	37	25	,	,	PUNCT
crln-9180	37	26	subsequently	subsequently	ADV
crln-9180	37	27	,	,	PUNCT
crln-9180	37	28	the	the	DET
crln-9180	37	29	basis	basis	NOUN
crln-9180	37	30	of	of	ADP
crln-9180	37	31	the	the	DET
crln-9180	37	32	final	final	ADJ
crln-9180	37	33	recommendations	recommendation	NOUN
crln-9180	37	34	.	.	PUNCT
crln-9180	38	1	external	external	ADJ
crln-9180	38	2	survey	survey	NOUN
crln-9180	38	3	.	.	PUNCT
crln-9180	39	1	istf	istf	NOUN
crln-9180	39	2	was	be	AUX
crln-9180	39	3	interested	interested	ADJ
crln-9180	39	4	in	in	ADP
crln-9180	39	5	any	any	DET
crln-9180	39	6	recent	recent	ADJ
crln-9180	39	7	changes	change	NOUN
crln-9180	39	8	peer	peer	NOUN
crln-9180	39	9	institutions	institution	NOUN
crln-9180	39	10	had	have	AUX
crln-9180	39	11	made	make	VERB
crln-9180	39	12	to	to	ADP
crln-9180	39	13	their	their	PRON
crln-9180	39	14	information	information	NOUN
crln-9180	39	15	services	service	NOUN
crln-9180	39	16	,	,	PUNCT
crln-9180	39	17	and	and	CCONJ
crln-9180	39	18	in	in	ADP
crln-9180	39	19	using	use	VERB
crln-9180	39	20	such	such	ADJ
crln-9180	39	21	information	information	NOUN
crln-9180	39	22	in	in	ADP
crln-9180	39	23	conjunction	conjunction	NOUN
crln-9180	39	24	with	with	ADP
crln-9180	39	25	internal	internal	ADJ
crln-9180	39	26	surveys	survey	NOUN
crln-9180	39	27	and	and	CCONJ
crln-9180	39	28	some	some	PRON
crln-9180	39	29	of	of	ADP
crln-9180	39	30	the	the	DET
crln-9180	39	31	spec	spec	PROPN
crln-9180	39	32	kit	kit	NOUN
crln-9180	39	33	details	detail	NOUN
crln-9180	39	34	to	to	PART
crln-9180	39	35	develop	develop	VERB
crln-9180	39	36	and	and	CCONJ
crln-9180	39	37	implement	implement	VERB
crln-9180	39	38	services	service	NOUN
crln-9180	39	39	appropriate	appropriate	ADJ
crln-9180	39	40	to	to	ADP
crln-9180	39	41	nul	nul	PROPN
crln-9180	39	42	’s	’s	PART
crln-9180	39	43	specific	specific	ADJ
crln-9180	39	44	user	user	NOUN
crln-9180	39	45	community	community	NOUN
crln-9180	39	46	.	.	PUNCT
crln-9180	40	1	istf	istf	NOUN
crln-9180	40	2	began	begin	VERB
crln-9180	40	3	this	this	DET
crln-9180	40	4	process	process	NOUN
crln-9180	40	5	by	by	ADP
crln-9180	40	6	agreeing	agree	VERB
crln-9180	40	7	to	to	PART
crln-9180	40	8	define	define	VERB
crln-9180	40	9	peer	peer	NOUN
crln-9180	40	10	loosely	loosely	ADV
crln-9180	40	11	,	,	PUNCT
crln-9180	40	12	as	as	ADP
crln-9180	40	13	institutions	institution	NOUN
crln-9180	40	14	similar	similar	ADJ
crln-9180	40	15	to	to	ADP
crln-9180	40	16	(	(	PUNCT
crln-9180	40	17	or	or	CCONJ
crln-9180	40	18	with	with	ADP
crln-9180	40	19	close	close	ADJ
crln-9180	40	20	ties	tie	NOUN
crln-9180	40	21	to	to	ADP
crln-9180	40	22	)	)	PUNCT
crln-9180	40	23	northwestern	northwestern	ADJ
crln-9180	40	24	university	university	NOUN
crln-9180	40	25	,	,	PUNCT
crln-9180	40	26	and	and	CCONJ
crln-9180	40	27	so	so	ADV
crln-9180	40	28	it	it	PRON
crln-9180	40	29	was	be	AUX
crln-9180	40	30	logical	logical	ADJ
crln-9180	40	31	to	to	PART
crln-9180	40	32	turn	turn	VERB
crln-9180	40	33	to	to	ADP
crln-9180	40	34	the	the	DET
crln-9180	40	35	major	major	ADJ
crln-9180	40	36	consortia	consortium	NOUN
crln-9180	40	37	to	to	PART
crln-9180	40	38	which	which	PRON
crln-9180	40	39	nul	nul	PROPN
crln-9180	40	40	belongs	belong	VERB
crln-9180	40	41	.	.	PUNCT
crln-9180	41	1	these	these	PRON
crln-9180	41	2	included	include	VERB
crln-9180	41	3	carli	carli	NOUN
crln-9180	41	4	(	(	PUNCT
crln-9180	41	5	consortium	consortium	NOUN
crln-9180	41	6	of	of	ADP
crln-9180	41	7	academic	academic	ADJ
crln-9180	41	8	and	and	CCONJ
crln-9180	41	9	research	research	NOUN
crln-9180	41	10	libraries	library	NOUN
crln-9180	41	11	in	in	ADP
crln-9180	41	12	illinois	illinois	PROPN
crln-9180	41	13	)	)	PUNCT
crln-9180	41	14	,	,	PUNCT
crln-9180	41	15	cic	cic	PROPN
crln-9180	41	16	(	(	PUNCT
crln-9180	41	17	committee	committee	NOUN
crln-9180	41	18	on	on	ADP
crln-9180	41	19	institutional	institutional	ADJ
crln-9180	41	20	cooperation	cooperation	NOUN
crln-9180	41	21	)	)	PUNCT
crln-9180	41	22	,	,	PUNCT
crln-9180	41	23	and	and	CCONJ
crln-9180	41	24	arl	arl	PROPN
crln-9180	41	25	(	(	PUNCT
crln-9180	41	26	association	association	NOUN
crln-9180	41	27	of	of	ADP
crln-9180	41	28	research	research	NOUN
crln-9180	41	29	libraries	library	NOUN
crln-9180	41	30	)	)	PUNCT
crln-9180	41	31	.	.	PUNCT
crln-9180	42	1	entrance	entrance	NOUN
crln-9180	42	2	and	and	CCONJ
crln-9180	42	3	main	main	ADJ
crln-9180	42	4	hallway	hallway	NOUN
crln-9180	42	5	of	of	ADP
crln-9180	42	6	the	the	DET
crln-9180	42	7	main	main	ADJ
crln-9180	42	8	library	library	NOUN
crln-9180	42	9	.	.	PUNCT
crln-9180	43	1	arrow	arrow	NOUN
crln-9180	43	2	notes	note	NOUN
crln-9180	43	3	entrance	entrance	VERB
crln-9180	43	4	to	to	ADP
crln-9180	43	5	old	old	ADJ
crln-9180	43	6	reference	reference	NOUN
crln-9180	43	7	room	room	NOUN
crln-9180	43	8	.	.	PUNCT
crln-9180	44	1	credit	credit	NOUN
crln-9180	44	2	:	:	PUNCT
crln-9180	44	3	sue	sue	NOUN
crln-9180	44	4	oldenburg	oldenburg	PROPN
crln-9180	44	5	september	september	PROPN
crln-9180	44	6	2014	2014	NUM
crln-9180	44	7	447	447	NUM
crln-9180	44	8	c&rl	c&rl	PROPN
crln-9180	44	9	news	news	NOUN
crln-9180	44	10	because	because	SCONJ
crln-9180	44	11	of	of	ADP
crln-9180	44	12	significant	significant	ADJ
crln-9180	44	13	differences	difference	NOUN
crln-9180	44	14	among	among	ADP
crln-9180	44	15	the	the	DET
crln-9180	44	16	schools	school	NOUN
crln-9180	44	17	in	in	ADP
crln-9180	44	18	these	these	DET
crln-9180	44	19	consortia	consortia	NOUN
crln-9180	44	20	,	,	PUNCT
crln-9180	44	21	for	for	ADP
crln-9180	44	22	two	two	NUM
crln-9180	44	23	of	of	ADP
crln-9180	44	24	the	the	DET
crln-9180	44	25	consortia	consortia	NOUN
crln-9180	44	26	istf	istf	NOUN
crln-9180	44	27	members	member	NOUN
crln-9180	44	28	agreed	agree	VERB
crln-9180	44	29	to	to	PART
crln-9180	44	30	identify	identify	VERB
crln-9180	44	31	as	as	ADP
crln-9180	44	32	peer	peer	NOUN
crln-9180	44	33	schools	school	NOUN
crln-9180	44	34	that	that	PRON
crln-9180	44	35	fit	fit	VERB
crln-9180	44	36	three	three	NUM
crln-9180	44	37	criteria	criterion	NOUN
crln-9180	44	38	:	:	PUNCT
crln-9180	44	39	private	private	ADJ
crln-9180	44	40	institutions	institution	NOUN
crln-9180	44	41	with	with	ADP
crln-9180	44	42	similar	similar	ADJ
crln-9180	44	43	levels	level	NOUN
crln-9180	44	44	of	of	ADP
crln-9180	44	45	library	library	ADJ
crln-9180	44	46	support	support	NOUN
crln-9180	44	47	,	,	PUNCT
crln-9180	44	48	library	library	NOUN
crln-9180	44	49	investment	investment	NOUN
crln-9180	44	50	index	index	NOUN
crln-9180	44	51	levels	level	NOUN
crln-9180	44	52	,	,	PUNCT
crln-9180	44	53	and	and	CCONJ
crln-9180	44	54	total	total	ADJ
crln-9180	44	55	staff	staff	NOUN
crln-9180	44	56	size	size	NOUN
crln-9180	44	57	.	.	PUNCT
crln-9180	45	1	the	the	DET
crln-9180	45	2	exception	exception	NOUN
crln-9180	45	3	was	be	AUX
crln-9180	45	4	cic	cic	NOUN
crln-9180	45	5	.	.	PUNCT
crln-9180	46	1	surveys	survey	NOUN
crln-9180	46	2	were	be	AUX
crln-9180	46	3	sent	send	VERB
crln-9180	46	4	to	to	ADP
crln-9180	46	5	all	all	PRON
crln-9180	46	6	cic	cic	VERB
crln-9180	46	7	schools	school	NOUN
crln-9180	46	8	because	because	SCONJ
crln-9180	46	9	of	of	ADP
crln-9180	46	10	nul	nul	PROPN
crln-9180	46	11	’s	’s	PART
crln-9180	46	12	close	close	ADJ
crln-9180	46	13	working	working	NOUN
crln-9180	46	14	relationship	relationship	NOUN
crln-9180	46	15	with	with	ADP
crln-9180	46	16	members	member	NOUN
crln-9180	46	17	of	of	ADP
crln-9180	46	18	this	this	DET
crln-9180	46	19	consortium	consortium	NOUN
crln-9180	46	20	.	.	PUNCT
crln-9180	47	1	istf	istf	NOUN
crln-9180	47	2	members	member	NOUN
crln-9180	47	3	also	also	ADV
crln-9180	47	4	looked	look	VERB
crln-9180	47	5	at	at	ADP
crln-9180	47	6	schools	school	NOUN
crln-9180	47	7	which	which	PRON
crln-9180	47	8	had	have	VERB
crln-9180	47	9	some	some	DET
crln-9180	47	10	characteristics	characteristic	NOUN
crln-9180	47	11	that	that	PRON
crln-9180	47	12	matched	match	VERB
crln-9180	47	13	northwestern	northwestern	ADJ
crln-9180	47	14	university	university	NOUN
crln-9180	47	15	:	:	PUNCT
crln-9180	47	16	libraries	library	NOUN
crln-9180	47	17	at	at	ADP
crln-9180	47	18	institutions	institution	NOUN
crln-9180	47	19	on	on	ADP
crln-9180	47	20	the	the	DET
crln-9180	47	21	quarter	quarter	NOUN
crln-9180	47	22	system	system	NOUN
crln-9180	47	23	,	,	PUNCT
crln-9180	47	24	libraries	library	NOUN
crln-9180	47	25	in	in	ADP
crln-9180	47	26	large	large	ADJ
crln-9180	47	27	metropolitan	metropolitan	ADJ
crln-9180	47	28	areas	area	NOUN
crln-9180	47	29	with	with	ADP
crln-9180	47	30	a	a	DET
crln-9180	47	31	n	n	NUM
crln-9180	47	32	u	u	NOUN
crln-9180	47	33	m	m	NOUN
crln-9180	47	34	b	b	PROPN
crln-9180	47	35	e	e	NOUN
crln-9180	47	36	r	r	NOUN
crln-9180	47	37	o	o	X
crln-9180	47	38	f	f	X
crln-9180	48	1	o	o	X
crln-9180	48	2	t	t	NOUN
crln-9180	48	3	h	h	NOUN
crln-9180	48	4	e	e	NOUN
crln-9180	48	5	r	r	NOUN
crln-9180	48	6	a	a	PRON
crln-9180	48	7	c	c	NOUN
crln-9180	48	8	a	a	DET
crln-9180	48	9	demic	demic	ADJ
crln-9180	48	10	libraries	library	NOUN
crln-9180	48	11	,	,	PUNCT
crln-9180	48	12	and	and	CCONJ
crln-9180	48	13	institutions	institution	NOUN
crln-9180	48	14	that	that	PRON
crln-9180	48	15	had	have	VERB
crln-9180	48	16	nonsubject	nonsubject	ADJ
crln-9180	48	17	specific	specific	ADJ
crln-9180	48	18	branches	branch	NOUN
crln-9180	48	19	on	on	ADP
crln-9180	48	20	another	another	DET
crln-9180	48	21	campus.4	campus.4	PROPN
crln-9180	48	22	because	because	SCONJ
crln-9180	48	23	a	a	DET
crln-9180	48	24	survey	survey	NOUN
crln-9180	48	25	for	for	ADP
crln-9180	48	26	the	the	DET
crln-9180	48	27	spec	spec	PROPN
crln-9180	48	28	kit	kit	NOUN
crln-9180	48	29	had	have	AUX
crln-9180	48	30	been	be	AUX
crln-9180	48	31	done	do	VERB
crln-9180	48	32	so	so	ADV
crln-9180	48	33	recently	recently	ADV
crln-9180	48	34	,	,	PUNCT
crln-9180	48	35	istf	istf	NOUN
crln-9180	48	36	’s	’s	PART
crln-9180	48	37	introductory	introductory	ADJ
crln-9180	48	38	letter	letter	NOUN
crln-9180	48	39	to	to	ADP
crln-9180	48	40	the	the	DET
crln-9180	48	41	peers	peer	NOUN
crln-9180	48	42	was	be	AUX
crln-9180	48	43	tailored	tailor	VERB
crln-9180	48	44	,	,	PUNCT
crln-9180	48	45	acknowledging	acknowledge	VERB
crln-9180	48	46	those	those	DET
crln-9180	48	47	schools	school	NOUN
crln-9180	48	48	that	that	PRON
crln-9180	48	49	had	have	AUX
crln-9180	48	50	participated	participate	VERB
crln-9180	48	51	in	in	ADP
crln-9180	48	52	the	the	DET
crln-9180	48	53	spec	spec	PROPN
crln-9180	48	54	kit	kit	NOUN
crln-9180	48	55	and	and	CCONJ
crln-9180	48	56	inviting	invite	VERB
crln-9180	48	57	them	they	PRON
crln-9180	48	58	to	to	PART
crln-9180	48	59	expand	expand	VERB
crln-9180	48	60	on	on	ADP
crln-9180	48	61	the	the	DET
crln-9180	48	62	information	information	NOUN
crln-9180	48	63	they	they	PRON
crln-9180	48	64	provided	provide	VERB
crln-9180	48	65	in	in	ADP
crln-9180	48	66	that	that	DET
crln-9180	48	67	survey	survey	NOUN
crln-9180	48	68	.	.	PUNCT
crln-9180	49	1	for	for	ADP
crln-9180	49	2	those	those	DET
crln-9180	49	3	libraries	library	NOUN
crln-9180	49	4	that	that	PRON
crln-9180	49	5	did	do	AUX
crln-9180	49	6	not	not	PART
crln-9180	49	7	participate	participate	VERB
crln-9180	49	8	in	in	ADP
crln-9180	49	9	the	the	DET
crln-9180	49	10	spec	spec	PROPN
crln-9180	49	11	survey	survey	NOUN
crln-9180	49	12	,	,	PUNCT
crln-9180	49	13	the	the	DET
crln-9180	49	14	introductory	introductory	ADJ
crln-9180	49	15	letter	letter	NOUN
crln-9180	49	16	asked	ask	VERB
crln-9180	49	17	them	they	PRON
crln-9180	49	18	to	to	PART
crln-9180	49	19	discuss	discuss	VERB
crln-9180	49	20	how	how	SCONJ
crln-9180	49	21	,	,	PUNCT
crln-9180	49	22	if	if	SCONJ
crln-9180	49	23	at	at	ADV
crln-9180	49	24	all	all	ADV
crln-9180	49	25	,	,	PUNCT
crln-9180	49	26	being	be	AUX
crln-9180	49	27	on	on	ADP
crln-9180	49	28	the	the	DET
crln-9180	49	29	quarter	quarter	NOUN
crln-9180	49	30	system	system	NOUN
crln-9180	49	31	or	or	CCONJ
crln-9180	49	32	having	have	VERB
crln-9180	49	33	a	a	DET
crln-9180	49	34	nonsubject	nonsubject	ADJ
crln-9180	49	35	specific	specific	ADJ
crln-9180	49	36	branch	branch	NOUN
crln-9180	49	37	library	library	NOUN
crln-9180	49	38	affected	affect	VERB
crln-9180	49	39	their	their	PRON
crln-9180	49	40	information	information	NOUN
crln-9180	49	41	services	service	NOUN
crln-9180	49	42	.	.	PUNCT
crln-9180	50	1	internal	internal	ADJ
crln-9180	50	2	survey	survey	NOUN
crln-9180	50	3	.	.	PUNCT
crln-9180	51	1	istf	istf	NOUN
crln-9180	51	2	also	also	ADV
crln-9180	51	3	gathered	gather	VERB
crln-9180	51	4	information	information	NOUN
crln-9180	51	5	from	from	ADP
crln-9180	51	6	those	those	DET
crln-9180	51	7	members	member	NOUN
crln-9180	51	8	of	of	ADP
crln-9180	51	9	the	the	DET
crln-9180	51	10	nul	nul	PROPN
crln-9180	51	11	staff	staff	NOUN
crln-9180	51	12	who	who	PRON
crln-9180	51	13	work	work	VERB
crln-9180	51	14	at	at	ADP
crln-9180	51	15	public	public	ADJ
crln-9180	51	16	service	service	NOUN
crln-9180	51	17	points	point	NOUN
crln-9180	51	18	.	.	PUNCT
crln-9180	52	1	a	a	DET
crln-9180	52	2	27	27	NUM
crln-9180	52	3	-	-	PUNCT
crln-9180	52	4	question	question	NOUN
crln-9180	52	5	survey	survey	NOUN
crln-9180	52	6	was	be	AUX
crln-9180	52	7	sent	send	VERB
crln-9180	52	8	out	out	ADP
crln-9180	52	9	to	to	ADP
crln-9180	52	10	all	all	DET
crln-9180	52	11	nul	nul	PROPN
crln-9180	52	12	staff	staff	NOUN
crln-9180	52	13	,	,	PUNCT
crln-9180	52	14	regardless	regardless	ADV
crln-9180	52	15	of	of	ADP
crln-9180	52	16	their	their	PRON
crln-9180	52	17	home	home	NOUN
crln-9180	52	18	division	division	NOUN
crln-9180	52	19	(	(	PUNCT
crln-9180	52	20	at	at	ADP
crln-9180	52	21	the	the	DET
crln-9180	52	22	time	time	NOUN
crln-9180	52	23	of	of	ADP
crln-9180	52	24	the	the	DET
crln-9180	52	25	internal	internal	ADJ
crln-9180	52	26	survey	survey	NOUN
crln-9180	52	27	,	,	PUNCT
crln-9180	52	28	nul	nul	PROPN
crln-9180	52	29	had	have	VERB
crln-9180	52	30	four	four	NUM
crln-9180	52	31	administrative	administrative	ADJ
crln-9180	52	32	divisions).5	divisions).5	NOUN
crln-9180	52	33	the	the	DET
crln-9180	52	34	survey	survey	NOUN
crln-9180	52	35	asked	ask	VERB
crln-9180	52	36	staff	staff	NOUN
crln-9180	52	37	who	who	PRON
crln-9180	52	38	worked	work	VERB
crln-9180	52	39	at	at	ADP
crln-9180	52	40	any	any	DET
crln-9180	52	41	service	service	NOUN
crln-9180	52	42	desk	desk	NOUN
crln-9180	52	43	for	for	ADP
crln-9180	52	44	their	their	PRON
crln-9180	52	45	opinion	opinion	NOUN
crln-9180	52	46	about	about	ADP
crln-9180	52	47	the	the	DET
crln-9180	52	48	location	location	NOUN
crln-9180	52	49	of	of	ADP
crln-9180	52	50	service	service	NOUN
crln-9180	52	51	points	point	NOUN
crln-9180	52	52	within	within	ADP
crln-9180	52	53	the	the	DET
crln-9180	52	54	library	library	NOUN
crln-9180	52	55	,	,	PUNCT
crln-9180	52	56	the	the	DET
crln-9180	52	57	staffing	staffing	NOUN
crln-9180	52	58	levels	level	NOUN
crln-9180	52	59	and	and	CCONJ
crln-9180	52	60	hours	hour	NOUN
crln-9180	52	61	of	of	ADP
crln-9180	52	62	service	service	NOUN
crln-9180	52	63	provision	provision	NOUN
crln-9180	52	64	of	of	ADP
crln-9180	52	65	those	those	DET
crln-9180	52	66	service	service	NOUN
crln-9180	52	67	points	point	NOUN
crln-9180	52	68	,	,	PUNCT
crln-9180	52	69	the	the	DET
crln-9180	52	70	effectiveness	effectiveness	NOUN
crln-9180	52	71	and	and	CCONJ
crln-9180	52	72	frequency	frequency	NOUN
crln-9180	52	73	of	of	ADP
crln-9180	52	74	referrals	referral	NOUN
crln-9180	52	75	between	between	ADP
crln-9180	52	76	service	service	NOUN
crln-9180	52	77	points	point	NOUN
crln-9180	52	78	,	,	PUNCT
crln-9180	52	79	and	and	CCONJ
crln-9180	52	80	staff	staff	NOUN
crln-9180	52	81	training	training	NOUN
crln-9180	52	82	.	.	PUNCT
crln-9180	53	1	four	four	NUM
crln-9180	53	2	common	common	ADJ
crln-9180	53	3	themes	theme	NOUN
crln-9180	53	4	emerged	emerge	VERB
crln-9180	53	5	from	from	ADP
crln-9180	53	6	the	the	DET
crln-9180	53	7	responses	response	NOUN
crln-9180	53	8	to	to	ADP
crln-9180	53	9	these	these	DET
crln-9180	53	10	questions	question	NOUN
crln-9180	53	11	:	:	PUNCT
crln-9180	53	12	the	the	DET
crln-9180	53	13	need	need	NOUN
crln-9180	53	14	for	for	ADP
crln-9180	53	15	increased	increase	VERB
crln-9180	53	16	training	training	NOUN
crln-9180	53	17	,	,	PUNCT
crln-9180	53	18	better	well	ADJ
crln-9180	53	19	signage	signage	NOUN
crln-9180	53	20	,	,	PUNCT
crln-9180	53	21	the	the	DET
crln-9180	53	22	firm	firm	ADJ
crln-9180	53	23	belief	belief	NOUN
crln-9180	53	24	that	that	SCONJ
crln-9180	53	25	public	public	ADJ
crln-9180	53	26	service	service	NOUN
crln-9180	53	27	desks	desk	NOUN
crln-9180	53	28	should	should	AUX
crln-9180	53	29	be	be	AUX
crln-9180	53	30	in	in	ADP
crln-9180	53	31	high	high	ADJ
crln-9180	53	32	traffic	traffic	NOUN
crln-9180	53	33	areas	area	NOUN
crln-9180	53	34	,	,	PUNCT
crln-9180	53	35	and	and	CCONJ
crln-9180	53	36	the	the	DET
crln-9180	53	37	need	need	NOUN
crln-9180	53	38	for	for	ADP
crln-9180	53	39	the	the	DET
crln-9180	53	40	creation	creation	NOUN
crln-9180	53	41	of	of	ADP
crln-9180	53	42	a	a	DET
crln-9180	53	43	directory	directory	NOUN
crln-9180	53	44	of	of	ADP
crln-9180	53	45	services	service	NOUN
crln-9180	53	46	,	,	PUNCT
crln-9180	53	47	which	which	PRON
crln-9180	53	48	would	would	AUX
crln-9180	53	49	be	be	AUX
crln-9180	53	50	made	make	VERB
crln-9180	53	51	available	available	ADJ
crln-9180	53	52	at	at	ADP
crln-9180	53	53	each	each	DET
crln-9180	53	54	desk	desk	NOUN
crln-9180	53	55	.	.	PUNCT
crln-9180	54	1	the	the	DET
crln-9180	54	2	next	next	ADJ
crln-9180	54	3	phase	phase	NOUN
crln-9180	54	4	of	of	ADP
crln-9180	54	5	the	the	DET
crln-9180	54	6	internal	internal	ADJ
crln-9180	54	7	survey	survey	NOUN
crln-9180	54	8	was	be	AUX
crln-9180	54	9	a	a	DET
crln-9180	54	10	study	study	NOUN
crln-9180	54	11	of	of	ADP
crln-9180	54	12	reference	reference	NOUN
crln-9180	54	13	question	question	NOUN
crln-9180	54	14	traffic	traffic	NOUN
crln-9180	54	15	patterns	pattern	NOUN
crln-9180	54	16	at	at	ADP
crln-9180	54	17	each	each	PRON
crln-9180	54	18	of	of	ADP
crln-9180	54	19	the	the	DET
crln-9180	54	20	11	11	NUM
crln-9180	54	21	desks	desk	NOUN
crln-9180	54	22	in	in	ADP
crln-9180	54	23	t	t	PROPN
crln-9180	54	24	h	h	NOUN
crln-9180	54	25	e	e	NOUN
crln-9180	54	26	p	p	PROPN
crln-9180	54	27	u	u	PROPN
crln-9180	54	28	b	b	PROPN
crln-9180	54	29	l	l	NOUN
crln-9180	54	30	i	i	NOUN
crln-9180	54	31	c	c	PROPN
crln-9180	54	32	services	service	NOUN
crln-9180	54	33	division	division	NOUN
crln-9180	54	34	.	.	PUNCT
crln-9180	55	1	this	this	PRON
crln-9180	55	2	s	s	VERB
crln-9180	55	3	t	t	X
crln-9180	55	4	u	u	X
crln-9180	56	1	d	d	X
crln-9180	56	2	y	y	PROPN
crln-9180	56	3	w	w	PROPN
crln-9180	56	4	a	a	PRON
crln-9180	56	5	s	s	AUX
crln-9180	56	6	done	do	VERB
crln-9180	56	7	during	during	ADP
crln-9180	56	8	three	three	NUM
crln-9180	56	9	different	different	ADJ
crln-9180	56	10	time	time	NOUN
crln-9180	56	11	periods	period	NOUN
crln-9180	56	12	in	in	ADP
crln-9180	56	13	spring	spring	NOUN
crln-9180	56	14	quarter	quarter	NOUN
crln-9180	56	15	2012	2012	NUM
crln-9180	56	16	.	.	PUNCT
crln-9180	57	1	each	each	DET
crln-9180	57	2	service	service	NOUN
crln-9180	57	3	desk	desk	NOUN
crln-9180	57	4	was	be	AUX
crln-9180	57	5	supplied	supply	VERB
crln-9180	57	6	with	with	ADP
crln-9180	57	7	forms	form	NOUN
crln-9180	57	8	that	that	SCONJ
crln-9180	57	9	staff	staff	NOUN
crln-9180	57	10	were	be	AUX
crln-9180	57	11	asked	ask	VERB
crln-9180	57	12	to	to	PART
crln-9180	57	13	complete	complete	VERB
crln-9180	57	14	.	.	PUNCT
crln-9180	58	1	the	the	DET
crln-9180	58	2	forms	form	NOUN
crln-9180	58	3	asked	ask	VERB
crln-9180	58	4	for	for	ADP
crln-9180	58	5	a	a	DET
crln-9180	58	6	description	description	NOUN
crln-9180	58	7	of	of	ADP
crln-9180	58	8	the	the	DET
crln-9180	58	9	content	content	NOUN
crln-9180	58	10	of	of	ADP
crln-9180	58	11	each	each	DET
crln-9180	58	12	question	question	NOUN
crln-9180	58	13	posed	pose	VERB
crln-9180	58	14	at	at	ADP
crln-9180	58	15	the	the	DET
crln-9180	58	16	desk	desk	NOUN
crln-9180	58	17	by	by	ADP
crln-9180	58	18	a	a	DET
crln-9180	58	19	patron	patron	NOUN
crln-9180	58	20	:	:	PUNCT
crln-9180	58	21	if	if	SCONJ
crln-9180	58	22	the	the	DET
crln-9180	58	23	question	question	NOUN
crln-9180	58	24	had	have	AUX
crln-9180	58	25	been	be	AUX
crln-9180	58	26	answered	answer	VERB
crln-9180	58	27	at	at	ADP
crln-9180	58	28	that	that	DET
crln-9180	58	29	desk	desk	NOUN
crln-9180	58	30	,	,	PUNCT
crln-9180	58	31	if	if	SCONJ
crln-9180	58	32	it	it	PRON
crln-9180	58	33	had	have	AUX
crln-9180	58	34	been	be	AUX
crln-9180	58	35	referred	refer	VERB
crln-9180	58	36	to	to	ADP
crln-9180	58	37	another	another	DET
crln-9180	58	38	desk	desk	NOUN
crln-9180	58	39	,	,	PUNCT
crln-9180	58	40	or	or	CCONJ
crln-9180	58	41	if	if	SCONJ
crln-9180	58	42	it	it	PRON
crln-9180	58	43	had	have	AUX
crln-9180	58	44	been	be	AUX
crln-9180	58	45	referred	refer	VERB
crln-9180	58	46	to	to	ADP
crln-9180	58	47	one	one	NUM
crln-9180	58	48	of	of	ADP
crln-9180	58	49	the	the	DET
crln-9180	58	50	library	library	NOUN
crln-9180	58	51	’s	’s	PART
crln-9180	58	52	subject	subject	ADJ
crln-9180	58	53	specialists	specialist	NOUN
crln-9180	58	54	.	.	PUNCT
crln-9180	59	1	recommendations	recommendation	NOUN
crln-9180	59	2	in	in	ADP
crln-9180	59	3	developing	develop	VERB
crln-9180	59	4	its	its	PRON
crln-9180	59	5	final	final	ADJ
crln-9180	59	6	recommendations	recommendation	NOUN
crln-9180	59	7	,	,	PUNCT
crln-9180	59	8	istf	istf	NOUN
crln-9180	59	9	was	be	AUX
crln-9180	59	10	mindful	mindful	ADJ
crln-9180	59	11	of	of	ADP
crln-9180	59	12	the	the	DET
crln-9180	59	13	need	need	NOUN
crln-9180	59	14	for	for	ADP
crln-9180	59	15	change	change	NOUN
crln-9180	59	16	,	,	PUNCT
crln-9180	59	17	but	but	CCONJ
crln-9180	59	18	equally	equally	ADV
crln-9180	59	19	aware	aware	ADJ
crln-9180	59	20	that	that	SCONJ
crln-9180	59	21	the	the	DET
crln-9180	59	22	most	most	ADV
crln-9180	59	23	effective	effective	ADJ
crln-9180	59	24	services	service	NOUN
crln-9180	59	25	would	would	AUX
crln-9180	59	26	be	be	AUX
crln-9180	59	27	ones	one	NOUN
crln-9180	59	28	that	that	PRON
crln-9180	59	29	were	be	AUX
crln-9180	59	30	tailored	tailor	VERB
crln-9180	59	31	to	to	ADP
crln-9180	59	32	nul	nul	PROPN
crln-9180	59	33	’s	’s	PART
crln-9180	59	34	specific	specific	ADJ
crln-9180	59	35	community	community	NOUN
crln-9180	59	36	and	and	CCONJ
crln-9180	59	37	blended	blend	VERB
crln-9180	59	38	new	new	ADJ
crln-9180	59	39	,	,	PUNCT
crln-9180	59	40	innovative	innovative	ADJ
crln-9180	59	41	approaches	approach	NOUN
crln-9180	59	42	with	with	ADP
crln-9180	59	43	the	the	DET
crln-9180	59	44	best	good	ADJ
crln-9180	59	45	of	of	ADP
crln-9180	59	46	traditional	traditional	ADJ
crln-9180	59	47	public	public	ADJ
crln-9180	59	48	service	service	NOUN
crln-9180	59	49	.	.	PUNCT
crln-9180	60	1	istf	istf	NOUN
crln-9180	60	2	’s	’s	PART
crln-9180	60	3	chief	chief	ADJ
crln-9180	60	4	recommendation	recommendation	NOUN
crln-9180	60	5	,	,	PUNCT
crln-9180	60	6	and	and	CCONJ
crln-9180	60	7	the	the	DET
crln-9180	60	8	one	one	NUM
crln-9180	60	9	upon	upon	SCONJ
crln-9180	60	10	which	which	PRON
crln-9180	60	11	all	all	PRON
crln-9180	60	12	of	of	ADP
crln-9180	60	13	the	the	DET
crln-9180	60	14	others	other	NOUN
crln-9180	60	15	were	be	AUX
crln-9180	60	16	based	base	VERB
crln-9180	60	17	,	,	PUNCT
crln-9180	60	18	proposed	propose	VERB
crln-9180	60	19	merging	merge	VERB
crln-9180	60	20	three	three	NUM
crln-9180	60	21	public	public	ADJ
crln-9180	60	22	services	service	NOUN
crln-9180	60	23	desks	desk	NOUN
crln-9180	60	24	that	that	PRON
crln-9180	60	25	were	be	AUX
crln-9180	60	26	located	locate	VERB
crln-9180	60	27	on	on	ADP
crln-9180	60	28	the	the	DET
crln-9180	60	29	main	main	ADJ
crln-9180	60	30	floor	floor	NOUN
crln-9180	60	31	of	of	ADP
crln-9180	60	32	previous	previous	ADJ
crln-9180	60	33	entrance	entrance	NOUN
crln-9180	60	34	to	to	ADP
crln-9180	60	35	the	the	DET
crln-9180	60	36	reference	reference	NOUN
crln-9180	60	37	room	room	NOUN
crln-9180	60	38	.	.	PUNCT
crln-9180	61	1	credit	credit	NOUN
crln-9180	61	2	:	:	PUNCT
crln-9180	62	1	mary	mary	PROPN
crln-9180	62	2	bradley	bradley	PROPN
crln-9180	62	3	c&rl	c&rl	PROPN
crln-9180	62	4	news	news	PROPN
crln-9180	62	5	september	september	PROPN
crln-9180	62	6	2014	2014	NUM
crln-9180	62	7	448	448	NUM
crln-9180	62	8	the	the	DET
crln-9180	62	9	library	library	NOUN
crln-9180	62	10	—	—	PUNCT
crln-9180	62	11	general	general	ADJ
crln-9180	62	12	reference	reference	NOUN
crln-9180	62	13	,	,	PUNCT
crln-9180	62	14	government	government	NOUN
crln-9180	62	15	information	information	NOUN
crln-9180	62	16	,	,	PUNCT
crln-9180	62	17	and	and	CCONJ
crln-9180	62	18	the	the	DET
crln-9180	62	19	information	information	NOUN
crln-9180	62	20	commons	common	NOUN
crln-9180	62	21	desk	desk	NOUN
crln-9180	62	22	—	—	PUNCT
crln-9180	62	23	into	into	ADP
crln-9180	62	24	one	one	NUM
crln-9180	62	25	service	service	NOUN
crln-9180	62	26	point	point	NOUN
crln-9180	62	27	,	,	PUNCT
crln-9180	62	28	then	then	ADV
crln-9180	62	29	relocating	relocate	VERB
crln-9180	62	30	that	that	DET
crln-9180	62	31	point	point	NOUN
crln-9180	62	32	to	to	ADP
crln-9180	62	33	a	a	DET
crln-9180	62	34	high	high	ADJ
crln-9180	62	35	-	-	PUNCT
crln-9180	62	36	traffic	traffic	NOUN
crln-9180	62	37	,	,	PUNCT
crln-9180	62	38	high	high	ADJ
crln-9180	62	39	-	-	PUNCT
crln-9180	62	40	visibility	visibility	NOUN
crln-9180	62	41	area	area	NOUN
crln-9180	62	42	of	of	ADP
crln-9180	62	43	the	the	DET
crln-9180	62	44	first	first	ADJ
crln-9180	62	45	floor	floor	NOUN
crln-9180	62	46	of	of	ADP
crln-9180	62	47	the	the	DET
crln-9180	62	48	library	library	NOUN
crln-9180	62	49	.	.	PUNCT
crln-9180	63	1	the	the	DET
crln-9180	63	2	group	group	NOUN
crln-9180	63	3	next	next	ADV
crln-9180	63	4	suggested	suggest	VERB
crln-9180	63	5	a	a	DET
crln-9180	63	6	change	change	NOUN
crln-9180	63	7	to	to	ADP
crln-9180	63	8	the	the	DET
crln-9180	63	9	way	way	NOUN
crln-9180	63	10	in	in	ADP
crln-9180	63	11	which	which	PRON
crln-9180	63	12	in	in	ADP
crln-9180	63	13	-	-	PUNCT
crln-9180	63	14	person	person	NOUN
crln-9180	63	15	,	,	PUNCT
crln-9180	63	16	on	on	ADP
crln-9180	63	17	-	-	PUNCT
crln-9180	63	18	demand	demand	NOUN
crln-9180	63	19	research	research	NOUN
crln-9180	63	20	assistance	assistance	NOUN
crln-9180	63	21	is	be	AUX
crln-9180	63	22	provided	provide	VERB
crln-9180	63	23	in	in	ADP
crln-9180	63	24	the	the	DET
crln-9180	63	25	main	main	ADJ
crln-9180	63	26	library	library	NOUN
crln-9180	63	27	.	.	PUNCT
crln-9180	64	1	group	group	NOUN
crln-9180	64	2	members	member	NOUN
crln-9180	64	3	had	have	AUX
crln-9180	64	4	long	long	ADV
crln-9180	64	5	observed	observe	VERB
crln-9180	64	6	—	—	PUNCT
crln-9180	64	7	and	and	CCONJ
crln-9180	64	8	this	this	DET
crln-9180	64	9	insight	insight	NOUN
crln-9180	64	10	was	be	AUX
crln-9180	64	11	supported	support	VERB
crln-9180	64	12	by	by	ADP
crln-9180	64	13	the	the	DET
crln-9180	64	14	internal	internal	ADJ
crln-9180	64	15	surveys	survey	NOUN
crln-9180	64	16	—	—	PUNCT
crln-9180	64	17	that	that	SCONJ
crln-9180	64	18	the	the	DET
crln-9180	64	19	staffing	staffing	NOUN
crln-9180	64	20	mix	mix	NOUN
crln-9180	64	21	of	of	ADP
crln-9180	64	22	the	the	DET
crln-9180	64	23	general	general	ADJ
crln-9180	64	24	reference	reference	NOUN
crln-9180	64	25	desk	desk	NOUN
crln-9180	64	26	could	could	AUX
crln-9180	64	27	be	be	AUX
crln-9180	64	28	adjusted	adjust	VERB
crln-9180	64	29	so	so	SCONJ
crln-9180	64	30	that	that	SCONJ
crln-9180	64	31	it	it	PRON
crln-9180	64	32	is	be	AUX
crln-9180	64	33	staffed	staff	VERB
crln-9180	64	34	by	by	ADP
crln-9180	64	35	a	a	DET
crln-9180	64	36	mix	mix	NOUN
crln-9180	64	37	of	of	ADP
crln-9180	64	38	paraprofessionals	paraprofessional	NOUN
crln-9180	64	39	,	,	PUNCT
crln-9180	64	40	students	student	NOUN
crln-9180	64	41	,	,	PUNCT
crln-9180	64	42	and	and	CCONJ
crln-9180	64	43	librarians	librarian	NOUN
crln-9180	64	44	.	.	PUNCT
crln-9180	65	1	under	under	ADP
crln-9180	65	2	this	this	DET
crln-9180	65	3	model	model	NOUN
crln-9180	65	4	,	,	PUNCT
crln-9180	65	5	the	the	DET
crln-9180	65	6	paraprofessionals	paraprofessional	NOUN
crln-9180	65	7	and	and	CCONJ
crln-9180	65	8	students	student	NOUN
crln-9180	65	9	would	would	AUX
crln-9180	65	10	be	be	AUX
crln-9180	65	11	available	available	ADJ
crln-9180	65	12	during	during	ADP
crln-9180	65	13	the	the	DET
crln-9180	65	14	daytime	daytime	NOUN
crln-9180	65	15	,	,	PUNCT
crln-9180	65	16	evening	evening	NOUN
crln-9180	65	17	,	,	PUNCT
crln-9180	65	18	and	and	CCONJ
crln-9180	65	19	weekend	weekend	NOUN
crln-9180	65	20	hours	hour	NOUN
crln-9180	65	21	for	for	ADP
crln-9180	65	22	quick	quick	ADJ
crln-9180	65	23	look	look	NOUN
crln-9180	65	24	-	-	PUNCT
crln-9180	65	25	ups	up	NOUN
crln-9180	65	26	and	and	CCONJ
crln-9180	65	27	directional	directional	ADJ
crln-9180	65	28	questions	question	NOUN
crln-9180	65	29	,	,	PUNCT
crln-9180	65	30	while	while	SCONJ
crln-9180	65	31	the	the	DET
crln-9180	65	32	librarian	librarian	NOUN
crln-9180	65	33	would	would	AUX
crln-9180	65	34	be	be	AUX
crln-9180	65	35	in	in	ADP
crln-9180	65	36	a	a	DET
crln-9180	65	37	consultation	consultation	NOUN
crln-9180	65	38	area	area	NOUN
crln-9180	65	39	,	,	PUNCT
crln-9180	65	40	and	and	CCONJ
crln-9180	65	41	on	on	ADP
crln-9180	65	42	call	call	NOUN
crln-9180	65	43	for	for	ADP
crln-9180	65	44	in	in	ADP
crln-9180	65	45	-	-	PUNCT
crln-9180	65	46	depth	depth	NOUN
crln-9180	65	47	or	or	CCONJ
crln-9180	65	48	thorny	thorny	ADJ
crln-9180	65	49	questions	question	NOUN
crln-9180	65	50	,	,	PUNCT
crln-9180	65	51	during	during	ADP
crln-9180	65	52	the	the	DET
crln-9180	65	53	day	day	NOUN
crln-9180	65	54	and	and	CCONJ
crln-9180	65	55	select	select	ADJ
crln-9180	65	56	evening	evening	NOUN
crln-9180	65	57	and	and	CCONJ
crln-9180	65	58	weekend	weekend	NOUN
crln-9180	65	59	hours	hour	NOUN
crln-9180	65	60	.	.	PUNCT
crln-9180	66	1	building	build	VERB
crln-9180	66	2	upon	upon	SCONJ
crln-9180	66	3	the	the	DET
crln-9180	66	4	notion	notion	NOUN
crln-9180	66	5	that	that	SCONJ
crln-9180	66	6	service	service	NOUN
crln-9180	66	7	provision	provision	NOUN
crln-9180	66	8	is	be	AUX
crln-9180	66	9	a	a	DET
crln-9180	66	10	shared	share	VERB
crln-9180	66	11	responsibility	responsibility	NOUN
crln-9180	66	12	that	that	PRON
crln-9180	66	13	is	be	AUX
crln-9180	66	14	provided	provide	VERB
crln-9180	66	15	to	to	ADP
crln-9180	66	16	all	all	DET
crln-9180	66	17	members	member	NOUN
crln-9180	66	18	of	of	ADP
crln-9180	66	19	the	the	DET
crln-9180	66	20	nul	nul	PROPN
crln-9180	66	21	community	community	PROPN
crln-9180	66	22	independent	independent	ADJ
crln-9180	66	23	of	of	ADP
crln-9180	66	24	physical	physical	ADJ
crln-9180	66	25	place	place	NOUN
crln-9180	66	26	,	,	PUNCT
crln-9180	66	27	istf	istf	NOUN
crln-9180	66	28	recommended	recommend	VERB
crln-9180	66	29	changing	change	VERB
crln-9180	66	30	the	the	DET
crln-9180	66	31	staffing	staffing	NOUN
crln-9180	66	32	models	model	NOUN
crln-9180	66	33	at	at	ADP
crln-9180	66	34	nul	nul	PROPN
crln-9180	66	35	’s	’s	PART
crln-9180	66	36	two	two	NUM
crln-9180	66	37	branch	branch	NOUN
crln-9180	66	38	libraries	library	NOUN
crln-9180	66	39	—	—	PUNCT
crln-9180	66	40	schaffner	schaffn	ADJ
crln-9180	66	41	library	library	NOUN
crln-9180	66	42	on	on	ADP
crln-9180	66	43	the	the	DET
crln-9180	66	44	chicago	chicago	PROPN
crln-9180	66	45	campus	campus	NOUN
crln-9180	66	46	and	and	CCONJ
crln-9180	66	47	the	the	DET
crln-9180	66	48	seeley	seeley	PROPN
crln-9180	66	49	g.	g.	PROPN
crln-9180	66	50	mudd	mudd	PROPN
crln-9180	66	51	library	library	PROPN
crln-9180	66	52	on	on	ADP
crln-9180	66	53	the	the	DET
crln-9180	66	54	evanston	evanston	PROPN
crln-9180	66	55	campus	campus	PROPN
crln-9180	66	56	.	.	PUNCT
crln-9180	67	1	key	key	NOUN
crln-9180	67	2	to	to	ADP
crln-9180	67	3	the	the	DET
crln-9180	67	4	success	success	NOUN
crln-9180	67	5	of	of	ADP
crln-9180	67	6	these	these	DET
crln-9180	67	7	recommendations	recommendation	NOUN
crln-9180	67	8	,	,	PUNCT
crln-9180	67	9	istf	istf	NOUN
crln-9180	67	10	members	member	NOUN
crln-9180	67	11	believed	believe	VERB
crln-9180	67	12	,	,	PUNCT
crln-9180	67	13	was	be	AUX
crln-9180	67	14	an	an	DET
crln-9180	67	15	overhaul	overhaul	NOUN
crln-9180	67	16	of	of	ADP
crln-9180	67	17	the	the	DET
crln-9180	67	18	referral	referral	ADJ
crln-9180	67	19	process	process	NOUN
crln-9180	67	20	.	.	PUNCT
crln-9180	68	1	the	the	DET
crln-9180	68	2	internal	internal	ADJ
crln-9180	68	3	surveys	survey	NOUN
crln-9180	68	4	suggested	suggest	VERB
crln-9180	68	5	that	that	SCONJ
crln-9180	68	6	the	the	DET
crln-9180	68	7	process	process	NOUN
crln-9180	68	8	by	by	ADP
crln-9180	68	9	which	which	PRON
crln-9180	68	10	questions	question	NOUN
crln-9180	68	11	are	be	AUX
crln-9180	68	12	referred	refer	VERB
crln-9180	68	13	to	to	ADP
crln-9180	68	14	appropriate	appropriate	ADJ
crln-9180	68	15	subject	subject	NOUN
crln-9180	68	16	specialists	specialist	NOUN
crln-9180	68	17	is	be	AUX
crln-9180	68	18	,	,	PUNCT
crln-9180	68	19	at	at	ADP
crln-9180	68	20	its	its	PRON
crln-9180	68	21	best	good	ADJ
crln-9180	68	22	,	,	PUNCT
crln-9180	68	23	wobbly	wobbly	ADJ
crln-9180	68	24	.	.	PUNCT
crln-9180	69	1	in	in	ADP
crln-9180	69	2	a	a	DET
crln-9180	69	3	group	group	NOUN
crln-9180	69	4	of	of	ADP
crln-9180	69	5	three	three	NUM
crln-9180	69	6	interlocking	interlock	VERB
crln-9180	69	7	recommendations	recommendation	NOUN
crln-9180	69	8	,	,	PUNCT
crln-9180	69	9	istf	istf	NOUN
crln-9180	69	10	proposed	propose	VERB
crln-9180	69	11	the	the	DET
crln-9180	69	12	creation	creation	NOUN
crln-9180	69	13	of	of	ADP
crln-9180	69	14	a	a	DET
crln-9180	69	15	subject	subject	ADJ
crln-9180	69	16	specialist	specialist	NOUN
crln-9180	69	17	’s	’s	PART
crln-9180	69	18	portal	portal	NOUN
crln-9180	69	19	,	,	PUNCT
crln-9180	69	20	the	the	DET
crln-9180	69	21	streamlining	streamlining	NOUN
crln-9180	69	22	of	of	ADP
crln-9180	69	23	telephone	telephone	NOUN
crln-9180	69	24	and	and	CCONJ
crln-9180	69	25	im	im	NOUN
crln-9180	69	26	/	/	SYM
crln-9180	69	27	chat	chat	NOUN
crln-9180	69	28	services	service	NOUN
crln-9180	69	29	,	,	PUNCT
crln-9180	69	30	and	and	CCONJ
crln-9180	69	31	the	the	DET
crln-9180	69	32	development	development	NOUN
crln-9180	69	33	and	and	CCONJ
crln-9180	69	34	implementation	implementation	NOUN
crln-9180	69	35	of	of	ADP
crln-9180	69	36	a	a	DET
crln-9180	69	37	robust	robust	ADJ
crln-9180	69	38	training	training	NOUN
crln-9180	69	39	program	program	NOUN
crln-9180	69	40	for	for	ADP
crln-9180	69	41	all	all	DET
crln-9180	69	42	desk	desk	NOUN
crln-9180	69	43	workers	worker	NOUN
crln-9180	69	44	and	and	CCONJ
crln-9180	69	45	for	for	ADP
crln-9180	69	46	the	the	DET
crln-9180	69	47	subject	subject	ADJ
crln-9180	69	48	specialists	specialist	NOUN
crln-9180	69	49	,	,	PUNCT
crln-9180	69	50	not	not	PART
crln-9180	69	51	all	all	PRON
crln-9180	69	52	of	of	ADP
crln-9180	69	53	whom	whom	PRON
crln-9180	69	54	are	be	AUX
crln-9180	69	55	in	in	ADP
crln-9180	69	56	the	the	DET
crln-9180	69	57	public	public	ADJ
crln-9180	69	58	services	service	NOUN
crln-9180	69	59	division	division	NOUN
crln-9180	69	60	.	.	PUNCT
crln-9180	70	1	and	and	CCONJ
crln-9180	70	2	,	,	PUNCT
crln-9180	70	3	of	of	ADP
crln-9180	70	4	course	course	NOUN
crln-9180	70	5	,	,	PUNCT
crln-9180	70	6	the	the	DET
crln-9180	70	7	corollary	corollary	NOUN
crln-9180	70	8	to	to	ADP
crln-9180	70	9	these	these	DET
crln-9180	70	10	three	three	NUM
crln-9180	70	11	recommendations	recommendation	NOUN
crln-9180	70	12	was	be	AUX
crln-9180	70	13	a	a	DET
crln-9180	70	14	suggestion	suggestion	NOUN
crln-9180	70	15	to	to	ADP
crln-9180	70	16	better	well	ADJ
crln-9180	70	17	advertise	advertise	VERB
crln-9180	70	18	services	service	NOUN
crln-9180	70	19	and	and	CCONJ
crln-9180	70	20	to	to	PART
crln-9180	70	21	develop	develop	VERB
crln-9180	70	22	and	and	CCONJ
crln-9180	70	23	implement	implement	VERB
crln-9180	70	24	an	an	DET
crln-9180	70	25	assessment	assessment	NOUN
crln-9180	70	26	plan	plan	NOUN
crln-9180	70	27	.	.	PUNCT
crln-9180	71	1	suggestions	suggestion	NOUN
crln-9180	71	2	for	for	ADP
crln-9180	71	3	standard	standard	ADJ
crln-9180	71	4	signage	signage	NOUN
crln-9180	71	5	and	and	CCONJ
crln-9180	71	6	a	a	DET
crln-9180	71	7	reconfiguration	reconfiguration	NOUN
crln-9180	71	8	of	of	ADP
crln-9180	71	9	the	the	DET
crln-9180	71	10	reference	reference	NOUN
crln-9180	71	11	room	room	NOUN
crln-9180	71	12	rounded	round	VERB
crln-9180	71	13	out	out	ADP
crln-9180	71	14	the	the	DET
crln-9180	71	15	recommendations	recommendation	NOUN
crln-9180	71	16	.	.	PUNCT
crln-9180	72	1	implementation	implementation	NOUN
crln-9180	72	2	and	and	CCONJ
crln-9180	72	3	next	next	ADJ
crln-9180	72	4	steps	step	NOUN
crln-9180	72	5	istf	istf	NOUN
crln-9180	72	6	proposed	propose	VERB
crln-9180	72	7	a	a	DET
crln-9180	72	8	bold	bold	ADJ
crln-9180	72	9	timeline	timeline	NOUN
crln-9180	72	10	for	for	ADP
crln-9180	72	11	development	development	NOUN
crln-9180	72	12	and	and	CCONJ
crln-9180	72	13	implementation	implementation	NOUN
crln-9180	72	14	of	of	ADP
crln-9180	72	15	the	the	DET
crln-9180	72	16	new	new	ADJ
crln-9180	72	17	services	service	NOUN
crln-9180	72	18	and	and	CCONJ
crln-9180	72	19	service	service	NOUN
crln-9180	72	20	model	model	NOUN
crln-9180	72	21	.	.	PUNCT
crln-9180	73	1	throughout	throughout	ADP
crln-9180	73	2	late	late	ADJ
crln-9180	73	3	spring	spring	NOUN
crln-9180	73	4	and	and	CCONJ
crln-9180	73	5	summer	summer	NOUN
crln-9180	73	6	quarters	quarter	NOUN
crln-9180	73	7	2013	2013	NUM
crln-9180	73	8	,	,	PUNCT
crln-9180	73	9	public	public	ADJ
crln-9180	73	10	services	service	NOUN
crln-9180	73	11	division	division	NOUN
crln-9180	73	12	staff	staff	NOUN
crln-9180	73	13	worked	work	VERB
crln-9180	73	14	together	together	ADV
crln-9180	73	15	to	to	PART
crln-9180	73	16	design	design	VERB
crln-9180	73	17	and	and	CCONJ
crln-9180	73	18	implement	implement	VERB
crln-9180	73	19	ways	way	NOUN
crln-9180	73	20	to	to	PART
crln-9180	73	21	move	move	VERB
crln-9180	73	22	the	the	DET
crln-9180	73	23	recommendations	recommendation	NOUN
crln-9180	73	24	forward	forward	ADV
crln-9180	73	25	.	.	PUNCT
crln-9180	74	1	istf	istf	NOUN
crln-9180	74	2	’s	’s	PART
crln-9180	74	3	chief	chief	ADJ
crln-9180	74	4	recommendations	recommendation	NOUN
crln-9180	74	5	—	—	PUNCT
crln-9180	74	6	the	the	DET
crln-9180	74	7	consolidation	consolidation	NOUN
crln-9180	74	8	of	of	ADP
crln-9180	74	9	three	three	NUM
crln-9180	74	10	service	service	NOUN
crln-9180	74	11	points	point	NOUN
crln-9180	74	12	into	into	ADP
crln-9180	74	13	one	one	NUM
crln-9180	74	14	and	and	CCONJ
crln-9180	74	15	the	the	DET
crln-9180	74	16	relocation	relocation	NOUN
crln-9180	74	17	of	of	ADP
crln-9180	74	18	the	the	DET
crln-9180	74	19	reference	reference	NOUN
crln-9180	74	20	desk	desk	NOUN
crln-9180	74	21	—	—	PUNCT
crln-9180	74	22	are	be	AUX
crln-9180	74	23	well	well	ADV
crln-9180	74	24	underway	underway	ADJ
crln-9180	74	25	.	.	PUNCT
crln-9180	75	1	the	the	DET
crln-9180	75	2	government	government	NOUN
crln-9180	75	3	information	information	NOUN
crln-9180	75	4	desk	desk	NOUN
crln-9180	75	5	was	be	AUX
crln-9180	75	6	merged	merge	VERB
crln-9180	75	7	with	with	ADP
crln-9180	75	8	the	the	DET
crln-9180	75	9	main	main	ADJ
crln-9180	75	10	reference	reference	NOUN
crln-9180	75	11	desk	desk	NOUN
crln-9180	75	12	at	at	ADP
crln-9180	75	13	the	the	DET
crln-9180	75	14	end	end	NOUN
crln-9180	75	15	of	of	ADP
crln-9180	75	16	spring	spring	NOUN
crln-9180	75	17	quarter	quarter	NOUN
crln-9180	75	18	2013	2013	NUM
crln-9180	75	19	,	,	PUNCT
crln-9180	75	20	and	and	CCONJ
crln-9180	75	21	a	a	DET
crln-9180	75	22	cartographic	cartographic	ADJ
crln-9180	75	23	center	center	NOUN
crln-9180	75	24	,	,	PUNCT
crln-9180	75	25	which	which	PRON
crln-9180	75	26	was	be	AUX
crln-9180	75	27	launched	launch	VERB
crln-9180	75	28	in	in	ADP
crln-9180	75	29	late	late	ADJ
crln-9180	75	30	fall	fall	NOUN
crln-9180	75	31	quarter	quarter	NOUN
crln-9180	75	32	2013	2013	NUM
crln-9180	75	33	,	,	PUNCT
crln-9180	75	34	was	be	AUX
crln-9180	75	35	situated	situate	VERB
crln-9180	75	36	in	in	ADP
crln-9180	75	37	the	the	DET
crln-9180	75	38	area	area	NOUN
crln-9180	75	39	where	where	SCONJ
crln-9180	75	40	the	the	DET
crln-9180	75	41	government	government	NOUN
crln-9180	75	42	information	information	NOUN
crln-9180	75	43	desk	desk	NOUN
crln-9180	75	44	had	have	AUX
crln-9180	75	45	been	be	AUX
crln-9180	75	46	(	(	PUNCT
crln-9180	75	47	starting	start	VERB
crln-9180	75	48	this	this	DET
crln-9180	75	49	center	center	NOUN
crln-9180	75	50	was	be	AUX
crln-9180	75	51	part	part	NOUN
crln-9180	75	52	of	of	ADP
crln-9180	75	53	the	the	DET
crln-9180	75	54	recommendation	recommendation	NOUN
crln-9180	75	55	to	to	PART
crln-9180	75	56	consolidate	consolidate	VERB
crln-9180	75	57	service	service	NOUN
crln-9180	75	58	points	point	NOUN
crln-9180	75	59	)	)	PUNCT
crln-9180	75	60	.	.	PUNCT
crln-9180	76	1	a	a	DET
crln-9180	76	2	major	major	ADJ
crln-9180	76	3	renovation	renovation	NOUN
crln-9180	76	4	of	of	ADP
crln-9180	76	5	the	the	DET
crln-9180	76	6	first	first	ADJ
crln-9180	76	7	floor	floor	NOUN
crln-9180	76	8	spaces	space	NOUN
crln-9180	76	9	took	take	VERB
crln-9180	76	10	place	place	NOUN
crln-9180	76	11	over	over	ADP
crln-9180	76	12	the	the	DET
crln-9180	76	13	summer	summer	NOUN
crln-9180	76	14	,	,	PUNCT
crln-9180	76	15	and	and	CCONJ
crln-9180	76	16	subsequently	subsequently	ADV
crln-9180	76	17	the	the	DET
crln-9180	76	18	reference	reference	NOUN
crln-9180	76	19	desk	desk	NOUN
crln-9180	76	20	was	be	AUX
crln-9180	76	21	relocated	relocate	VERB
crln-9180	76	22	to	to	ADP
crln-9180	76	23	a	a	DET
crln-9180	76	24	highly	highly	ADV
crln-9180	76	25	visible	visible	ADJ
crln-9180	76	26	area	area	NOUN
crln-9180	76	27	.	.	PUNCT
crln-9180	77	1	throughout	throughout	ADP
crln-9180	77	2	the	the	DET
crln-9180	77	3	summer	summer	NOUN
crln-9180	77	4	,	,	PUNCT
crln-9180	77	5	public	public	ADJ
crln-9180	77	6	services	service	NOUN
crln-9180	77	7	staff	staff	NOUN
crln-9180	77	8	developed	develop	VERB
crln-9180	77	9	new	new	ADJ
crln-9180	77	10	signage	signage	NOUN
crln-9180	77	11	,	,	PUNCT
crln-9180	77	12	worked	work	VERB
crln-9180	77	13	to	to	PART
crln-9180	77	14	streamline	streamline	VERB
crln-9180	77	15	telephone	telephone	NOUN
crln-9180	77	16	reference	reference	NOUN
crln-9180	77	17	,	,	PUNCT
crln-9180	77	18	and	and	CCONJ
crln-9180	77	19	piloted	piloted	ADJ
crln-9180	77	20	new	new	ADJ
crln-9180	77	21	ways	way	NOUN
crln-9180	77	22	of	of	ADP
crln-9180	77	23	providing	provide	VERB
crln-9180	77	24	im	im	ADP
crln-9180	77	25	/	/	SYM
crln-9180	77	26	chat	chat	NOUN
crln-9180	77	27	services	service	NOUN
crln-9180	77	28	.	.	PUNCT
crln-9180	78	1	some	some	PRON
crln-9180	78	2	of	of	ADP
crln-9180	78	3	the	the	DET
crln-9180	78	4	signage	signage	NOUN
crln-9180	78	5	and	and	CCONJ
crln-9180	78	6	the	the	DET
crln-9180	78	7	streamlined	streamlined	ADJ
crln-9180	78	8	phone	phone	NOUN
crln-9180	78	9	service	service	NOUN
crln-9180	78	10	were	be	AUX
crln-9180	78	11	introduced	introduce	VERB
crln-9180	78	12	in	in	ADP
crln-9180	78	13	the	the	DET
crln-9180	78	14	fall	fall	NOUN
crln-9180	78	15	,	,	PUNCT
crln-9180	78	16	while	while	SCONJ
crln-9180	78	17	pilots	pilot	NOUN
crln-9180	78	18	for	for	ADP
crln-9180	78	19	the	the	DET
crln-9180	78	20	chat	chat	PROPN
crln-9180	78	21	services	service	NOUN
crln-9180	78	22	were	be	AUX
crln-9180	78	23	completed	complete	VERB
crln-9180	78	24	in	in	ADP
crln-9180	78	25	late	late	ADJ
crln-9180	78	26	summer	summer	NOUN
crln-9180	78	27	/	/	SYM
crln-9180	78	28	early	early	ADJ
crln-9180	78	29	fall	fall	NOUN
crln-9180	78	30	.	.	PUNCT
crln-9180	79	1	an	an	DET
crln-9180	79	2	assessment	assessment	NOUN
crln-9180	79	3	plan	plan	NOUN
crln-9180	79	4	for	for	ADP
crln-9180	79	5	reference	reference	NOUN
crln-9180	79	6	services	service	NOUN
crln-9180	79	7	was	be	AUX
crln-9180	79	8	completed	complete	VERB
crln-9180	79	9	in	in	ADP
crln-9180	79	10	spring	spring	NOUN
crln-9180	79	11	quarter	quarter	NOUN
crln-9180	79	12	,	,	PUNCT
crln-9180	79	13	and	and	CCONJ
crln-9180	79	14	has	have	AUX
crln-9180	79	15	been	be	AUX
crln-9180	79	16	used	use	VERB
crln-9180	79	17	to	to	PART
crln-9180	79	18	adjust	adjust	VERB
crln-9180	79	19	service	service	NOUN
crln-9180	79	20	hours	hour	NOUN
crln-9180	79	21	and	and	CCONJ
crln-9180	79	22	level	level	NOUN
crln-9180	79	23	of	of	ADP
crln-9180	79	24	staff	staff	NOUN
crln-9180	79	25	.	.	PUNCT
crln-9180	80	1	a	a	DET
crln-9180	80	2	working	working	NOUN
crln-9180	80	3	group	group	NOUN
crln-9180	80	4	,	,	PUNCT
crln-9180	80	5	appointed	appoint	VERB
crln-9180	80	6	in	in	ADP
crln-9180	80	7	the	the	DET
crln-9180	80	8	summer	summer	NOUN
crln-9180	80	9	to	to	PART
crln-9180	80	10	determine	determine	VERB
crln-9180	80	11	next	next	ADJ
crln-9180	80	12	steps	step	NOUN
crln-9180	80	13	in	in	ADP
crln-9180	80	14	implementing	implement	VERB
crln-9180	80	15	the	the	DET
crln-9180	80	16	istf	istf	NOUN
crln-9180	80	17	recommendations	recommendation	NOUN
crln-9180	80	18	,	,	PUNCT
crln-9180	80	19	has	have	VERB
crln-9180	80	20	plans	plan	NOUN
crln-9180	80	21	for	for	ADP
crln-9180	80	22	an	an	DET
crln-9180	80	23	ongoing	ongoing	ADJ
crln-9180	80	24	training	training	NOUN
crln-9180	80	25	program	program	NOUN
crln-9180	80	26	,	,	PUNCT
crln-9180	80	27	which	which	PRON
crln-9180	80	28	will	will	AUX
crln-9180	80	29	start	start	VERB
crln-9180	80	30	in	in	ADP
crln-9180	80	31	winter	winter	NOUN
crln-9180	80	32	quarter	quarter	NOUN
crln-9180	80	33	2014	2014	NUM
crln-9180	80	34	.	.	PUNCT
crln-9180	81	1	planning	planning	NOUN
crln-9180	81	2	has	have	AUX
crln-9180	81	3	also	also	ADV
crln-9180	81	4	begun	begin	VERB
crln-9180	81	5	for	for	ADP
crln-9180	81	6	a	a	DET
crln-9180	81	7	consolidated	consolidated	ADJ
crln-9180	81	8	reference	reference	NOUN
crln-9180	81	9	/	/	SYM
crln-9180	81	10	information	information	NOUN
crln-9180	81	11	commons	commons	PROPN
crln-9180	81	12	service	service	NOUN
crln-9180	81	13	desk	desk	NOUN
crln-9180	81	14	.	.	PUNCT
crln-9180	82	1	conclusion	conclusion	NOUN
crln-9180	82	2	looking	look	VERB
crln-9180	82	3	toward	toward	ADP
crln-9180	82	4	the	the	DET
crln-9180	82	5	future	future	NOUN
crln-9180	82	6	,	,	PUNCT
crln-9180	82	7	there	there	PRON
crln-9180	82	8	will	will	AUX
crln-9180	82	9	continue	continue	VERB
crln-9180	82	10	to	to	PART
crln-9180	82	11	be	be	AUX
crln-9180	82	12	assessment	assessment	NOUN
crln-9180	82	13	and	and	CCONJ
crln-9180	82	14	modification	modification	NOUN
crln-9180	82	15	of	of	ADP
crln-9180	82	16	istf	istf	NOUN
crln-9180	82	17	’s	’s	PART
crln-9180	82	18	plans	plan	NOUN
crln-9180	82	19	,	,	PUNCT
crln-9180	82	20	in	in	ADP
crln-9180	82	21	accordance	accordance	NOUN
crln-9180	82	22	with	with	ADP
crln-9180	82	23	the	the	DET
crln-9180	82	24	public	public	ADJ
crln-9180	82	25	services	service	NOUN
crln-9180	82	26	division	division	NOUN
crln-9180	82	27	’s	’s	PART
crln-9180	82	28	mission	mission	NOUN
crln-9180	82	29	and	and	CCONJ
crln-9180	82	30	in	in	ADP
crln-9180	82	31	keeping	keep	VERB
crln-9180	82	32	with	with	ADP
crln-9180	82	33	the	the	DET
crln-9180	82	34	needs	need	NOUN
crln-9180	82	35	of	of	ADP
crln-9180	82	36	nul	nul	PROPN
crln-9180	82	37	’s	’s	PART
crln-9180	82	38	patrons	patron	NOUN
crln-9180	82	39	.	.	PUNCT
crln-9180	83	1	guided	guide	VERB
crln-9180	83	2	by	by	ADP
crln-9180	83	3	(	(	PUNCT
crln-9180	83	4	continues	continue	VERB
crln-9180	83	5	on	on	ADP
crln-9180	83	6	page	page	NOUN
crln-9180	83	7	462	462	NUM
crln-9180	83	8	)	)	PUNCT
crln-9180	84	1	c&rl	c&rl	PROPN
crln-9180	84	2	news	news	PROPN
crln-9180	84	3	september	september	PROPN
crln-9180	84	4	2014	2014	NUM
crln-9180	84	5	462	462	NUM
crln-9180	84	6	a	a	DET
crln-9180	84	7	bold	bold	ADJ
crln-9180	84	8	vision	vision	NOUN
crln-9180	84	9	,	,	PUNCT
crln-9180	84	10	unity	unity	NOUN
crln-9180	84	11	of	of	ADP
crln-9180	84	12	purpose	purpose	NOUN
crln-9180	84	13	,	,	PUNCT
crln-9180	84	14	and	and	CCONJ
crln-9180	84	15	flexibility	flexibility	NOUN
crln-9180	84	16	,	,	PUNCT
crln-9180	84	17	public	public	ADJ
crln-9180	84	18	services	service	NOUN
crln-9180	84	19	staff	staff	NOUN
crln-9180	84	20	continues	continue	VERB
crln-9180	84	21	to	to	PART
crln-9180	84	22	work	work	VERB
crln-9180	84	23	collaboratively	collaboratively	ADV
crln-9180	84	24	to	to	PART
crln-9180	84	25	provide	provide	VERB
crln-9180	84	26	the	the	DET
crln-9180	84	27	best	good	ADJ
crln-9180	84	28	possible	possible	ADJ
crln-9180	84	29	service	service	NOUN
crln-9180	84	30	to	to	ADP
crln-9180	84	31	the	the	DET
crln-9180	84	32	nul	nul	PROPN
crln-9180	84	33	community	community	PROPN
crln-9180	84	34	.	.	PUNCT
crln-9180	85	1	acknowledgements	acknowledgement	NOUN
crln-9180	85	2	the	the	DET
crln-9180	85	3	authors	author	NOUN
crln-9180	85	4	wish	wish	VERB
crln-9180	85	5	to	to	PART
crln-9180	85	6	thank	thank	VERB
crln-9180	85	7	the	the	DET
crln-9180	85	8	members	member	NOUN
crln-9180	85	9	of	of	ADP
crln-9180	85	10	the	the	DET
crln-9180	85	11	istf	istf	NOUN
crln-9180	85	12	for	for	ADP
crln-9180	85	13	their	their	PRON
crln-9180	85	14	excellent	excellent	ADJ
crln-9180	85	15	work	work	NOUN
crln-9180	85	16	,	,	PUNCT
crln-9180	85	17	which	which	PRON
crln-9180	85	18	resulted	result	VERB
crln-9180	85	19	in	in	ADP
crln-9180	85	20	the	the	DET
crln-9180	85	21	final	final	ADJ
crln-9180	85	22	report	report	NOUN
crln-9180	85	23	which	which	PRON
crln-9180	85	24	is	be	AUX
crln-9180	85	25	summarized	summarize	VERB
crln-9180	85	26	in	in	ADP
crln-9180	85	27	this	this	DET
crln-9180	85	28	article	article	NOUN
crln-9180	85	29	.	.	PUNCT
crln-9180	86	1	the	the	DET
crln-9180	86	2	authors	author	NOUN
crln-9180	86	3	also	also	ADV
crln-9180	86	4	wish	wish	VERB
crln-9180	86	5	to	to	PART
crln-9180	86	6	thank	thank	VERB
crln-9180	86	7	marianne	marianne	PROPN
crln-9180	86	8	ryan	ryan	PROPN
crln-9180	86	9	,	,	PUNCT
crln-9180	86	10	associate	associate	ADJ
crln-9180	86	11	university	university	NOUN
crln-9180	86	12	librarian	librarian	NOUN
crln-9180	86	13	for	for	ADP
crln-9180	86	14	public	public	ADJ
crln-9180	86	15	services	service	NOUN
crln-9180	86	16	,	,	PUNCT
crln-9180	86	17	for	for	ADP
crln-9180	86	18	her	her	PRON
crln-9180	86	19	comments	comment	NOUN
crln-9180	86	20	on	on	ADP
crln-9180	86	21	this	this	DET
crln-9180	86	22	article	article	NOUN
crln-9180	86	23	;	;	PUNCT
crln-9180	86	24	mary	mary	PROPN
crln-9180	86	25	bradley	bradley	PROPN
crln-9180	86	26	and	and	CCONJ
crln-9180	86	27	sue	sue	PROPN
crln-9180	86	28	oldenburg	oldenburg	PROPN
crln-9180	86	29	for	for	ADP
crln-9180	86	30	their	their	PRON
crln-9180	86	31	photos	photo	NOUN
crln-9180	86	32	;	;	PUNCT
crln-9180	86	33	and	and	CCONJ
crln-9180	86	34	the	the	DET
crln-9180	86	35	members	member	NOUN
crln-9180	86	36	of	of	ADP
crln-9180	86	37	the	the	DET
crln-9180	86	38	northwestern	northwestern	ADJ
crln-9180	86	39	university	university	PROPN
crln-9180	86	40	library	library	NOUN
crln-9180	86	41	public	public	ADJ
crln-9180	86	42	services	service	NOUN
crln-9180	86	43	division	division	NOUN
crln-9180	86	44	for	for	ADP
crln-9180	86	45	their	their	PRON
crln-9180	86	46	support	support	NOUN
crln-9180	86	47	of	of	ADP
crln-9180	86	48	the	the	DET
crln-9180	86	49	work	work	NOUN
crln-9180	86	50	of	of	ADP
crln-9180	86	51	istf	istf	NOUN
crln-9180	86	52	.	.	PUNCT
crln-9180	87	1	notes	note	VERB
crln-9180	87	2	1	1	NUM
crln-9180	87	3	.	.	PUNCT
crln-9180	87	4	task	task	NOUN
crln-9180	87	5	force	force	PROPN
crln-9180	87	6	members	member	NOUN
crln-9180	87	7	were	be	AUX
crln-9180	87	8	steven	steven	PROPN
crln-9180	87	9	adams	adams	PROPN
crln-9180	87	10	,	,	PUNCT
crln-9180	87	11	life	life	NOUN
crln-9180	87	12	sciences	science	NOUN
crln-9180	87	13	librarian	librarian	NOUN
crln-9180	87	14	;	;	PUNCT
crln-9180	87	15	scott	scott	PROPN
crln-9180	87	16	garton	garton	PROPN
crln-9180	87	17	,	,	PUNCT
crln-9180	87	18	head	head	NOUN
crln-9180	87	19	of	of	ADP
crln-9180	87	20	the	the	DET
crln-9180	87	21	branch	branch	NOUN
crln-9180	87	22	and	and	CCONJ
crln-9180	87	23	off	off	ADP
crln-9180	87	24	-	-	PUNCT
crln-9180	87	25	campus	campus	NOUN
crln-9180	87	26	services	service	NOUN
crln-9180	87	27	department	department	NOUN
crln-9180	87	28	;	;	PUNCT
crln-9180	87	29	qiana	qiana	PROPN
crln-9180	87	30	johnson	johnson	PROPN
crln-9180	87	31	,	,	PUNCT
crln-9180	87	32	distance	distance	NOUN
crln-9180	87	33	learning	learn	VERB
crln-9180	87	34	librarian	librarian	NOUN
crln-9180	87	35	;	;	PUNCT
crln-9180	87	36	jason	jason	PROPN
crln-9180	87	37	kruse	kruse	PROPN
crln-9180	87	38	,	,	PUNCT
crln-9180	87	39	undergraduate	undergraduate	NOUN
crln-9180	87	40	services	service	NOUN
crln-9180	87	41	librarian	librarian	NOUN
crln-9180	87	42	;	;	PUNCT
crln-9180	87	43	william	william	PROPN
crln-9180	87	44	mchugh	mchugh	PROPN
crln-9180	87	45	,	,	PUNCT
crln-9180	87	46	principal	principal	ADJ
crln-9180	87	47	bibliographer	bibliographer	NOUN
crln-9180	87	48	,	,	PUNCT
crln-9180	87	49	coordinator	coordinator	NOUN
crln-9180	87	50	for	for	ADP
crln-9180	87	51	general	general	ADJ
crln-9180	87	52	/	/	SYM
crln-9180	87	53	interdisciplinary	interdisciplinary	ADJ
crln-9180	87	54	studies	study	NOUN
crln-9180	87	55	,	,	PUNCT
crln-9180	87	56	and	and	CCONJ
crln-9180	87	57	reference	reference	NOUN
crln-9180	87	58	collection	collection	NOUN
crln-9180	87	59	management	management	NOUN
crln-9180	87	60	librarian	librarian	NOUN
crln-9180	87	61	;	;	PUNCT
crln-9180	87	62	geoffrey	geoffrey	PROPN
crln-9180	87	63	swindells	swindell	NOUN
crln-9180	87	64	,	,	PUNCT
crln-9180	87	65	head	head	NOUN
crln-9180	87	66	of	of	ADP
crln-9180	87	67	the	the	DET
crln-9180	87	68	user	user	NOUN
crln-9180	87	69	experience	experience	PROPN
crln-9180	87	70	department	department	PROPN
crln-9180	87	71	;	;	PUNCT
crln-9180	87	72	greta	greta	PROPN
crln-9180	87	73	zimmer	zimmer	PROPN
crln-9180	87	74	,	,	PUNCT
crln-9180	87	75	evening	evening	NOUN
crln-9180	87	76	/	/	SYM
crln-9180	87	77	weekend	weekend	NOUN
crln-9180	87	78	circulation	circulation	NOUN
crln-9180	87	79	supervisor	supervisor	NOUN
crln-9180	87	80	.	.	PUNCT
crln-9180	88	1	harriet	harriet	PROPN
crln-9180	88	2	lightman	lightman	PROPN
crln-9180	88	3	,	,	PUNCT
crln-9180	88	4	head	head	NOUN
crln-9180	88	5	of	of	ADP
crln-9180	88	6	the	the	DET
crln-9180	88	7	research	research	NOUN
crln-9180	88	8	and	and	CCONJ
crln-9180	88	9	information	information	NOUN
crln-9180	88	10	services	service	NOUN
crln-9180	88	11	department	department	PROPN
crln-9180	88	12	,	,	PUNCT
crln-9180	88	13	chaired	chair	VERB
crln-9180	88	14	the	the	DET
crln-9180	88	15	task	task	NOUN
crln-9180	88	16	force	force	NOUN
crln-9180	88	17	.	.	PUNCT
crln-9180	89	1	2	2	X
crln-9180	89	2	.	.	X
crln-9180	89	3	kay	kay	PROPN
crln-9180	89	4	vyhnanek	vyhnanek	PROPN
crln-9180	89	5	and	and	CCONJ
crln-9180	89	6	christy	christy	PROPN
crln-9180	89	7	zlatos	zlatos	PROPN
crln-9180	89	8	,	,	PUNCT
crln-9180	89	9	spec	spec	PROPN
crln-9180	89	10	kit	kit	NOUN
crln-9180	89	11	327	327	NUM
crln-9180	89	12	:	:	PUNCT
crln-9180	89	13	reconfiguring	reconfigure	VERB
crln-9180	89	14	service	service	NOUN
crln-9180	89	15	delivery	delivery	NOUN
crln-9180	89	16	(	(	PUNCT
crln-9180	89	17	washington	washington	PROPN
crln-9180	89	18	,	,	PUNCT
crln-9180	89	19	dc	dc	PROPN
crln-9180	89	20	:	:	PUNCT
crln-9180	89	21	association	association	NOUN
crln-9180	89	22	of	of	ADP
crln-9180	89	23	research	research	NOUN
crln-9180	89	24	libraries	library	NOUN
crln-9180	89	25	,	,	PUNCT
crln-9180	89	26	2011	2011	NUM
crln-9180	89	27	)	)	PUNCT
crln-9180	89	28	.	.	PUNCT
crln-9180	90	1	3	3	X
crln-9180	90	2	.	.	X
crln-9180	90	3	a	a	DET
crln-9180	90	4	working	working	NOUN
crln-9180	90	5	group	group	NOUN
crln-9180	90	6	,	,	PUNCT
crln-9180	90	7	known	know	VERB
crln-9180	90	8	as	as	ADP
crln-9180	90	9	the	the	DET
crln-9180	90	10	istf	istf	NOUN
crln-9180	90	11	working	working	NOUN
crln-9180	90	12	group	group	NOUN
crln-9180	90	13	,	,	PUNCT
crln-9180	90	14	was	be	AUX
crln-9180	90	15	formed	form	VERB
crln-9180	90	16	after	after	SCONJ
crln-9180	90	17	the	the	DET
crln-9180	90	18	original	original	ADJ
crln-9180	90	19	group	group	NOUN
crln-9180	90	20	’s	’s	PART
crln-9180	90	21	work	work	NOUN
crln-9180	90	22	was	be	AUX
crln-9180	90	23	complete	complete	ADJ
crln-9180	90	24	.	.	PUNCT
crln-9180	91	1	the	the	DET
crln-9180	91	2	working	working	PROPN
crln-9180	91	3	group	group	NOUN
crln-9180	91	4	’s	’s	PART
crln-9180	91	5	purpose	purpose	NOUN
crln-9180	91	6	is	be	AUX
crln-9180	91	7	to	to	PART
crln-9180	91	8	develop	develop	VERB
crln-9180	91	9	implementation	implementation	NOUN
crln-9180	91	10	plans	plan	NOUN
crln-9180	91	11	for	for	ADP
crln-9180	91	12	the	the	DET
crln-9180	91	13	original	original	ADJ
crln-9180	91	14	task	task	NOUN
crln-9180	91	15	force	force	NOUN
crln-9180	91	16	’s	’s	PART
crln-9180	91	17	recommendations	recommendation	NOUN
crln-9180	91	18	.	.	PUNCT
crln-9180	92	1	4	4	X
crln-9180	92	2	.	.	X
crln-9180	92	3	northwestern	northwestern	PROPN
crln-9180	92	4	’s	’s	PART
crln-9180	92	5	schaffner	schaffn	ADJ
crln-9180	92	6	library	library	NOUN
crln-9180	92	7	,	,	PUNCT
crln-9180	92	8	located	locate	VERB
crln-9180	92	9	on	on	ADP
crln-9180	92	10	the	the	DET
crln-9180	92	11	chicago	chicago	PROPN
crln-9180	92	12	campus	campus	NOUN
crln-9180	92	13	,	,	PUNCT
crln-9180	92	14	is	be	AUX
crln-9180	92	15	a	a	DET
crln-9180	92	16	nonsubject	nonsubject	ADJ
crln-9180	92	17	specific	specific	ADJ
crln-9180	92	18	branch	branch	NOUN
crln-9180	92	19	library	library	NOUN
crln-9180	92	20	.	.	PUNCT
crln-9180	93	1	5	5	X
crln-9180	93	2	.	.	X
crln-9180	93	3	service	service	NOUN
crln-9180	93	4	points	point	NOUN
crln-9180	93	5	not	not	PART
crln-9180	93	6	in	in	ADP
crln-9180	93	7	the	the	DET
crln-9180	93	8	public	public	ADJ
crln-9180	93	9	services	service	NOUN
crln-9180	93	10	division	division	NOUN
crln-9180	93	11	included	include	VERB
crln-9180	93	12	those	those	PRON
crln-9180	93	13	which	which	PRON
crln-9180	93	14	came	come	VERB
crln-9180	93	15	under	under	ADP
crln-9180	93	16	the	the	DET
crln-9180	93	17	purview	purview	NOUN
crln-9180	93	18	of	of	ADP
crln-9180	93	19	the	the	DET
crln-9180	93	20	special	special	ADJ
crln-9180	93	21	libraries	library	NOUN
crln-9180	93	22	division	division	NOUN
crln-9180	93	23	,	,	PUNCT
crln-9180	93	24	as	as	ADV
crln-9180	93	25	well	well	ADV
crln-9180	93	26	as	as	ADP
crln-9180	93	27	the	the	DET
crln-9180	93	28	entry	entry	NOUN
crln-9180	93	29	/	/	SYM
crln-9180	93	30	exit	exit	NOUN
crln-9180	93	31	and	and	CCONJ
crln-9180	93	32	security	security	NOUN
crln-9180	93	33	desks	desk	NOUN
crln-9180	93	34	.	.	PUNCT
crln-9180	94	1	(	(	PUNCT
crln-9180	94	2	“	"	PUNCT
crln-9180	94	3	reimaging	reimage	VERB
crln-9180	94	4	or	or	CCONJ
crln-9180	94	5	revisioning	revisioning	NOUN
crln-9180	94	6	,	,	PUNCT
crln-9180	94	7	”	"	PUNCT
crln-9180	94	8	cont	cont	NOUN
crln-9180	94	9	.	.	PUNCT
crln-9180	95	1	from	from	ADP
crln-9180	95	2	page	page	NOUN
crln-9180	95	3	448	448	NUM
crln-9180	95	4	)	)	PUNCT
crln-9180	95	5	enabling	enable	VERB
crln-9180	95	6	programs	program	NOUN
crln-9180	95	7	and	and	CCONJ
crln-9180	95	8	services	service	NOUN
crln-9180	95	9	goal	goal	NOUN
crln-9180	95	10	area	area	NOUN
crln-9180	95	11	:	:	PUNCT
crln-9180	95	12	operations	operation	NOUN
crln-9180	95	13	—	—	PUNCT
crln-9180	95	14	strategic	strategic	ADJ
crln-9180	95	15	goal	goal	NOUN
crln-9180	95	16	areas	area	NOUN
crln-9180	95	17	will	will	AUX
crln-9180	95	18	be	be	AUX
crln-9180	95	19	supported	support	VERB
crln-9180	95	20	by	by	ADP
crln-9180	95	21	financial	financial	ADJ
crln-9180	95	22	and	and	CCONJ
crln-9180	95	23	operational	operational	ADJ
crln-9180	95	24	planning	planning	NOUN
crln-9180	95	25	,	,	PUNCT
crln-9180	95	26	and	and	CCONJ
crln-9180	95	27	will	will	AUX
crln-9180	95	28	guide	guide	VERB
crln-9180	95	29	the	the	DET
crln-9180	95	30	development	development	NOUN
crln-9180	95	31	and	and	CCONJ
crln-9180	95	32	implementation	implementation	NOUN
crln-9180	95	33	of	of	ADP
crln-9180	95	34	programs	program	NOUN
crln-9180	95	35	and	and	CCONJ
crln-9180	95	36	services	service	NOUN
crln-9180	95	37	that	that	PRON
crln-9180	95	38	target	target	VERB
crln-9180	95	39	education	education	NOUN
crln-9180	95	40	,	,	PUNCT
crln-9180	95	41	advocacy	advocacy	NOUN
crln-9180	95	42	,	,	PUNCT
crln-9180	95	43	and	and	CCONJ
crln-9180	95	44	member	member	NOUN
crln-9180	95	45	engagement	engagement	NOUN
crln-9180	95	46	.	.	PUNCT
crln-9180	96	1	•	•	NUM
crln-9180	96	2	approved	approve	VERB
crln-9180	96	3	the	the	DET
crln-9180	96	4	minutes	minute	NOUN
crln-9180	96	5	of	of	ADP
crln-9180	96	6	the	the	DET
crln-9180	96	7	acrl	acrl	PROPN
crln-9180	96	8	board	board	PROPN
crln-9180	96	9	of	of	ADP
crln-9180	96	10	directors	director	NOUN
crln-9180	96	11	meetings	meeting	VERB
crln-9180	96	12	i	i	PRON
crln-9180	96	13	and	and	CCONJ
crln-9180	96	14	ii	ii	PROPN
crln-9180	96	15	held	hold	VERB
crln-9180	96	16	at	at	ADP
crln-9180	96	17	the	the	DET
crln-9180	96	18	2014	2014	NUM
crln-9180	96	19	midwinter	midwinter	NOUN
crln-9180	96	20	meeting	meeting	NOUN
crln-9180	96	21	in	in	ADP
crln-9180	96	22	philadelphia	philadelphia	PROPN
crln-9180	96	23	.	.	PUNCT
crln-9180	97	1	•	•	NUM
crln-9180	97	2	approved	approve	VERB
crln-9180	97	3	the	the	DET
crln-9180	97	4	fy15	fy15	PROPN
crln-9180	97	5	budget	budget	NOUN
crln-9180	97	6	as	as	SCONJ
crln-9180	97	7	presented	present	VERB
crln-9180	97	8	:	:	PUNCT
crln-9180	97	9	o	o	NOUN
crln-9180	97	10	total	total	ADJ
crln-9180	97	11	acrl	acrl	NOUN
crln-9180	97	12	revenues	revenue	NOUN
crln-9180	97	13	of	of	ADP
crln-9180	97	14	$	$	SYM
crln-9180	97	15	4,454,395	4,454,395	NUM
crln-9180	97	16	o	o	NOUN
crln-9180	97	17	total	total	ADJ
crln-9180	97	18	acrl	acrl	NOUN
crln-9180	97	19	expenses	expense	NOUN
crln-9180	97	20	of	of	ADP
crln-9180	97	21	$	$	SYM
crln-9180	97	22	4,576,550	4,576,550	NUM
crln-9180	97	23	net	net	ADJ
crln-9180	97	24	acrl	acrl	NOUN
crln-9180	97	25	revenues	revenue	NOUN
crln-9180	97	26	of	of	ADP
crln-9180	97	27	(	(	PUNCT
crln-9180	97	28	$	$	SYM
crln-9180	97	29	122,155	122,155	NUM
crln-9180	97	30	)	)	PUNCT
crln-9180	97	31	o	o	NOUN
crln-9180	97	32	total	total	ADJ
crln-9180	97	33	choice	choice	NOUN
crln-9180	97	34	revenues	revenue	NOUN
crln-9180	97	35	of	of	ADP
crln-9180	97	36	$	$	SYM
crln-9180	97	37	3,000,891	3,000,891	NUM
crln-9180	97	38	o	o	NOUN
crln-9180	97	39	total	total	ADJ
crln-9180	97	40	choice	choice	NOUN
crln-9180	97	41	expenses	expense	NOUN
crln-9180	97	42	of	of	ADP
crln-9180	97	43	$	$	SYM
crln-9180	97	44	3,233,565	3,233,565	NUM
crln-9180	97	45	net	net	ADJ
crln-9180	97	46	choice	choice	NOUN
crln-9180	97	47	revenues	revenue	NOUN
crln-9180	97	48	of	of	ADP
crln-9180	97	49	(	(	PUNCT
crln-9180	97	50	$	$	SYM
crln-9180	97	51	232,674	232,674	NUM
crln-9180	97	52	)	)	PUNCT
crln-9180	97	53	•	•	NUM
crln-9180	97	54	approved	approve	VERB
crln-9180	97	55	the	the	DET
crln-9180	97	56	recommendation	recommendation	NOUN
crln-9180	97	57	to	to	PART
crln-9180	97	58	increase	increase	VERB
crln-9180	97	59	dues	due	NOUN
crln-9180	97	60	by	by	ADP
crln-9180	97	61	$	$	SYM
crln-9180	97	62	2	2	NUM
crln-9180	97	63	for	for	ADP
crln-9180	97	64	regular	regular	ADJ
crln-9180	97	65	members	member	NOUN
crln-9180	97	66	and	and	CCONJ
crln-9180	97	67	$	$	SYM
crln-9180	97	68	1	1	NUM
crln-9180	97	69	for	for	ADP
crln-9180	97	70	student	student	NOUN
crln-9180	97	71	and	and	CCONJ
crln-9180	97	72	retired	retire	VERB
crln-9180	97	73	members	member	NOUN
crln-9180	97	74	according	accord	VERB
crln-9180	97	75	to	to	ADP
crln-9180	97	76	the	the	DET
crln-9180	97	77	2.9	2.9	NUM
crln-9180	97	78	%	%	NOUN
crln-9180	97	79	increase	increase	NOUN
crln-9180	97	80	in	in	ADP
crln-9180	97	81	the	the	DET
crln-9180	97	82	hepi	hepi	NOUN
crln-9180	97	83	index	index	NOUN
crln-9180	97	84	as	as	SCONJ
crln-9180	97	85	allowed	allow	VERB
crln-9180	97	86	by	by	ADP
crln-9180	97	87	acrl	acrl	NOUN
crln-9180	97	88	bylaws	bylaw	NOUN
crln-9180	97	89	.	.	PUNCT
crln-9180	98	1	the	the	DET
crln-9180	98	2	fy15	fy15	PROPN
crln-9180	98	3	rates	rate	NOUN
crln-9180	98	4	will	will	AUX
crln-9180	98	5	be	be	AUX
crln-9180	98	6	:	:	PUNCT
crln-9180	98	7	o	o	PROPN
crln-9180	98	8	personal	personal	ADJ
crln-9180	98	9	members	member	NOUN
crln-9180	98	10	:	:	PUNCT
crln-9180	98	11	$	$	SYM
crln-9180	98	12	60	60	NUM
crln-9180	98	13	o	o	NOUN
crln-9180	98	14	student	student	NOUN
crln-9180	98	15	members	member	NOUN
crln-9180	98	16	:	:	PUNCT
crln-9180	98	17	$	$	SYM
crln-9180	98	18	39	39	NUM
crln-9180	98	19	o	o	NOUN
crln-9180	98	20	retired	retire	VERB
crln-9180	98	21	members	member	NOUN
crln-9180	98	22	:	:	PUNCT
crln-9180	98	23	$	$	SYM
crln-9180	98	24	39	39	NUM