ACRL News Issue (B) of College & Research Libraries William Schaefer Harry Hughes Mayor o f Baltimore Governor o f Maryland H. Joanne Harrar Bonita Perry Charmaine S. Boyd Suzanne P. Hill Danuta A. Nitecki J a n u a r y 1986 / 21 An invitation to the Baltimore Conference We w ould like to in v ite you to join us in B a lti­ a n d n e w ly -re n o v a te d E n o c h P r a tt F re e P u b lic L i­ ­ b r a r y a n d th e a c c la im e d N a tio n a l A q u a riu m as ” you a tte n d th e co n feren ce recep tio n s to b e h eld in l­ each . You c a n visit special a n d a c a d e m ic lib raries e in th e a re a , a n d see B a ltim o re , b e it on a city to u r or l v ia th e “E a rly B ird In so m n ia c ’s T o u r .” Be su re to sa m p le th e e th n ic food for w h ic h old B a ltim o re is a fam ous. i­ B a s e b a ll, b o a t r id e s , c o n c e r ts , c a b a r e t a n d h th e a te r — d u rin g y o u r ev en in g on th e to w n you w ill e b e e n tic e d to sam p le a n y n u m b e r of diversions a n d ­ e n te rta in m e n ts . e Y our B a ltim o re a re a colleagues a n d m e m b ers of ­ th e several co n feren ce p la n n in g co m m ittees look r­ fo rw a rd to seeing you in A pril! Sincerely, n H . Jo a n n e H arrarn C hair, C o n fe re n ce E x e c u tiv e C o m m itte ee D irecto r o f L ibraries U niversity o f M a ryla n d -C o lleg e Parkc more, April 9 -1 2 , 1986, for A C R L ’s F o u rth N a tional C o n fe re n c e , “ E n e rg ie s fo r T r a n s i t i o n . Come to the In n e r H a rb o r a n d sh a re w ith y o u r co leagues the sights a n d sounds w h ic h c h a ra c te riz Baltimore— a city in tra n s itio n , a ta n g ib le sym bo of the C onference th e m e . You will be ab le to p a r tic ip a te in discussing id e briefs, and listen as y o u r colleagues p re se n t pos tion and research p a p e rs on a ra n g e of topics w h ic concern th e aca d e m ic lib ra ria n . You c a n refin your knowledge of v e n d o rs’ w a re s th ro u g h th e E x hibitors New P ro d u c t S em in ar (a h ig h lig h t of th Third N a tio n a l C o n f e r e n c e w h ic h w ill b e r e peated) fe a tu rin g th e la te st in p ro d u c ts a n d se vices. You will be ab le to h e a r speakers, p ro m in e n t i higher e d u c a tio n , p u b lis h in g , c o m p u te r desig and the arts, discuss f u tu re tre n d s a n d h o w thes will affect acad e m ic a n d research lib ra rie s. You will h av e o p p o rtu n itie s to see th e h isto ri ACRL Fourth National Conference Committee Conference Chair: H . Jo a n n e H a r r a r , D ire c to r of L ib ra rie s, U n iv e rs ity of M a r y la n d , C o lle g e Park, MD 20742. Program Com m ittee: B o n ita P e rry (ch air), As sistant D ire c to r fo r R e a d e r Services, M ilto n S. Eisenhower L ib ra ry , Johns H opkins U niversity, B a ltim o re , M D 2 1 2 1 8 ; M a r t i n S m i th , S c i e n c e /E n g in e e r in g B i b l i o g r a p h e r , M ilto n S. Eisenhower L ib ra ry , Johns H opkins U niversity, Baltimore, M D 21218; Sr. M ary I a n S te w a rt, L i brary D ire c to r, L o y o la /N o tre D a m e L ib ra ry , 20 Winston A ve., B a ltim o re , M D 21212. Special Events: D ia n a C u n n in g h a m (c h a ir), Network C o o rd in a to r, D ivision of L ib ra ry D ev el opment a n d Services, M a ry la n d S tate D e p ’t of E d ucation, 200 W . B a ltim o re S t., B a ltim o re , M D 21201; Susan A rrin g to n , H e a d , G o v e rn m e n t R ef erence Services, E n o c h P r a tt F re e L ib ra ry , 400 C a thedral S t., B a ltim o re , M D 21201; D a r a C ook, Public Services L ib r a r ia n , C ato n sv ille C o m m u n ity College, 800 S. R olling R d. ‚ B altim o re, M D 21228; Bonnie P resto n , Special In fo rm a tio n a n d B iblio ­ ­ ­ 0 ­ ­ ­ ­ ­ graphic In s tru c tio n L ib r a r ia n , C ato n sv ille C o m ­ m u n ity C ollege, 800 S. R olling R d ., B altim o re, M D 21228; L a rry W ilt, H e a d , T e c h n ic a l Services, A lb e rt O . K u h n L ib ra ry a n d G a lle ry , U niversity of M a ry la n d B a ltim o re C o u n ty , 5401 W ilkens A ve., B altim o re, M D 21228. Publicity: C h a rm a in e S. Boyd (ch air), C o o rd i­ n a to r, User Services L ib ra ry /M e d ia C e n te r, P rin ce G eo rg e’s C o m m u n ity C ollege, 301 L a rg o R o ad , L a rg o , M D 20772; M a ria n n e C . R o u g h , L ib r a r ­ ia n , L ib ra ry /M e d ia C e n te r, P rin c e G eo rg e’s C o m ­ m u n ity C o lle g e , 301 L a r g o R o a d , L a r g o , M D 20772; W illia m G. W ilso n , L ib r a r ia n a n d L e c ­ tu r e r , U niversity of M a ry la n d L ib ra rie s, C ollege P a rk , M D 20742. L ocal A rrangem ents/H ospitality: S u z a n n e P. H ill (ch air), D ire c to r of L ib ra ry Services, C a to n s­ ville C o m m u n ity C ollege, 800 S. R olling R o ad , B a ltim o re , M D 21228; E le a n o r O . H o fste tte r, As­ sociate D ire c to r, A lb ert S. C ook L ib ra ry , T ow son S tate U n iversity, B altim o re, M D 21204; R u th E . K ifer, C o llectio n D e v e lo p m e n t L ib r a r ia n , L e a rn ­ in g R esources C e n te r , C a to n sv ille C o m m u n ity C o lle g e , 800 S. R o llin g R o a d , B a ltim o r e , M D 22 / C &R L N ew s 21228; Susan M ower, D ocum ents L ib ra ria n , Al­ b ert S. Cook L ibrary, Towson State University, B altim ore, MD 21204; Sim m ona Simmons, Assis­ ta n t to H ead of Reference, Albin O. K uhn L ib rary , University of M aryland, Catonsville, MD 21228; Joyce Tenney, 910 H am m onds L ane, Baltim ore, MD 21225. Contributed Papers: D a n u ta A. Nitecki (chair), Associate D irector for Public Services, M cKeldin L ib rary , University of M aryland L ibraries, C ol­ lege Park, MD 20742; A rnold B ellefontaine, Exec­ utive O fficer, Associate L ib ra ria n for N atio n al Program s, L ib rary of Congress, W ashington, D C 20540; Keith Russell, Public Services Division, N a­ tional A griculture L ib rary , Beltsville, MD 20705. Consultants: G ary L. Menges, C o o rd in ato r of Special Collections an d Preservation, Suzzallo L i­ b rary , FM -25, University of W ashington, Seattle, W A 98195; Vicki K reim eyer, Associate D irector for In fo rm atio n Services, Id ah o State L ib rary , 325 W . State, Boise, ID 83702. E x h ib its M anager: S a n d y D o n n e lly , A CRL/A LA , 50 E. H u ro n St., C hicago, IL 60611. ACRL S ta ff L iaison : C a t h le e n B o u rd o n , ACRL/ALA, 50 E. H u ro n St., Chicago, IL 60611. The Baltim ore C onvention C enter, site o f A C R L ’s Fourth N ational Conference. January 1986 / 23 Maya Angelou R o b ert Asleson A la n C. K ay D a vid M cC ullough Barbara S. Uehling T h e m e Sessions The them e speakers on “Energies for T ran sitio n ” have been described fully in th e O ctober an d D e­ cember 1985 issues of C ir R L N ew s. Briefly, they are: Maya Angelou, a u th o r of th e au to b io g rap h ical novel I K now W h y th e C aged B ird Sings, poet, playwright, p ro fessio n al stag e a n d screen p e r ­ former, and singer, will offer h er view on tra n si­ tions in A m erican life. Robert F. Asleson, president of In te rn a tio n a l Thomson In fo rm atio n , In c ., w ill speak on trends in publishing. Alan C. Kay, Research & D evelopm ent, A pple Computers, w ill give his personal perspective on technological changes, personal com puting, an d artificial intelligence. David M cC ullough, p rizew in n in g h istorian an d host of th e PBS series “Sm ithsonian W o rld ,” will speak from th e perspective of a scholarly consum er of lib ra ry collections an d services an d w ill help identify transitions in A m erican Society. B a rb a ra S. U ehling, chancellor an d professor of psychology at th e U niversity of Missouri, C o lu m ­ b ia, w ill speak from th e perspective of an adm inis­ tra to r in higher education. An ad d itio n al th em e session w ill be a discussion held by a p anel com posed of th ree experienced re ­ searchers an d th re e new researchers. T he new re ­ searchers w ill have p re p a re d a list of concerns an d questions ab o u t doing research an d w ill pose these to th e experienced researchers. T he goal is to a n ­ sw er questions ab o u t doing research an d to offer enco u rag em en t to p o te n tial researchers. M odera­ to r of th e p a n e l discussion w ill be Steve S toan, A C R L C o m m itte e on R esearch D e v e lo p m e n t, h ead of reference a t W ich ita State U niversity. A W ra p -U p Session w ill sum m arize A C R L ’s en ­ ergies an d events on th e final day of th e conference. 24 / C &R L News Conference schedule Monday, April 7 9:00 a . m . -5:00 p . m . Continuing Education courses Tuesday, April 8 8:00 a . m . -3:30 p . m . Library Tour: National Agricultural Library 9:00 a . m . -5:00 p . m . Continuing Education courses 12:00 noon-5:00 p.m . Library Tour: Library of Congress Wednesday, April 9 8 :0 0 a .m .-7 :0 0 p .m . Conference Registration 5:00 p .m .-7:00 p.m . Exhibits 8:00 a.m .-5:00 p.m . Placement 9:00 a.m .-12:00 noon Baltimore City Tours 9:00 a.m .-12:30 p.m . Library Tours: M aryland Historical Society and George Peabody Library 1:00 p . m . -2:30 p . m . Opening Session: Introduction by H . Joanne Harrar‚ Conference Chair Welcoming Remarks by Sharon A. Hogan, ACRL President Theme Session I: Alan C. Kay, Research & Development, Apple Computers Presiding: Mary Sue Farrell, The Faxon Company 2 :4 5 p .m .-4:00 p.m . Contributed Papers Session I 4:00 p . m . -5:00 p . m . New Products Seminars 5 :0 0 p .m .-7 :0 0 p .m . Exhibit Opening and Reception 9:30 p .m .-11:30 p.m . Reception: E noch P ratt Free Library Thursday, April 10 8:00 a.m .-5:00 p.m . Placement 9:00 a.m .-5:00 p.m . Exhibits 8:00 a . m . -5:00 p . m . Conference Registration 8:30 a.m .-9:45 a.m. Contributed Papers Session II 10:00 a .m .-11:00 a.m. Theme Session II: Maya Angelou, Author, Poet, Educator Presiding: C arla J. Stoffle, Associate Director for Public Services, University of Michigan 11:15 a.m .-12:00 noon Contributed Papers Session III 12:00 noon-2:00 p.m . Exhibits Only (free time) 2:00 p .m .-3:00 p.m . Theme Session III: Barbara S. Uehling, Chancellor, University of Missouri- Columbia Presiding: Millicent Abell, University Librarian, Yale University 3 :1 5 p .m .-4:00 p.m . Contributed Papers Session IV 4:00 p . m . -5:00 p . m . New Products Seminars 4:00 p .m .-6:00 p.m . Library Tours: University of Maryland Law and Health Sciences Libraries 7 :0 0 p .m .- ll:0 0 p .m . Reception: National Aquarium January 1986 / 25 Friday, April 11 8:00 a . m . -5:00 p . m . Conference Registration 8:00 a.m .-5:00 p.m. Placement 9:00 a.m .-2:00 p.m. Exhibits 8:30 a.m .-9:45 a.m. Contributed Papers Session V 9:00 a.m .-11:00 a.m. Informal Library Tours 10:00 a.m .-11:00 a.m. Theme Session IV: ACRL Research Development Committee, Stephen Stoan, Head of Reference, Wichita State University Presiding: Sharon J. Rogers, University Librarian, George Washington University 11:15 a.m .-12:00 noon Contributed Papers Session VI 12:00 noon-2:00 p.m. Exhibits Only (free time) 2:00 p.m .-3:00 p.m. Theme Session V: Robert Asleson, President, International Thomson Information, Inc. Presiding: Joanne Euster, Director, San Francisco State University Library 3:15 p.m .-4:30 p.m. Contributed Papers Session VII 4:31 p .m .- Free evening out in Charm City; see Tour Information for two suggestions. Saturday, April 12 8:30 a.m .- 9 :45a.m . Contributed Papers Session VIII 10:00 a.m .-11:00 a.m. Theme Session VI: David McCullough, Host of Smithsonian World Presiding: David Weber, Director, Stanford University 11:15 a.m .-12:00 noon Wrap Up Session The Enoch Pratt Free Library, site o f A C R L ’s Wednesday night reception. 1:00 p.m .-5:00 p.m. Library Tour: Prince George’s Community College CONFIDENTIAL U.S. STATE DEPARTMENT CENTRAL FILES INDOCHINA • CHINA • JAPAN • GREAT BRITAIN THE SOVIET UNION • GERMANY • NICARAGUA • CUBA EL SALVADOR • HONDURAS • PALESTINE-ISRAEL • IRAN EGYPT • IRAQ • LEBANON • SAUDI ARABIA University Publications o f America takes great pride in announcing a documentary series o f immense research significance: the publication of substantial— often complete— files o f the papers of the U.S. State Department. Dwarfing the State D epartm ent’s very selective Foreign Relations o f the United States (which concentrates primarily on U .S. relations with individual nations but not on many o f the other key topics that make up the majority of the original files), our ongoing series publishes the largely unabridged State Department records that are the definitive source o f American diplomatic reporting on political, military, social, and economic developments throughout the world in the twentieth century. In cooperation with the National Archives and Records Administration, UPA has microfilmed over 3 million pages o f Central Files and is publishing them for the first time. The files on South Africa are described below. SOUTH AFRICA: INTERNAL AND FOREIGN AFFAIRS, 1945-1954 UPA’s new publication o f the State D epartm ent’s complete files on South Africa fo r 1945-1954 is a timely collection about a crucial decade in South A frica ’s recent history. These files constitute a very important research tool fo r scholars and students at all levels. I recommend the purchase o f this extremely valuable resource. — Dr. Robert L. Tignor Department o f History Princeton University T he major developments in South Africa during the For researchers interested in the political, economic, years 1945 through 1954 were more than a mere and social history o f South Africa, the State Department foreshadowing o f the current troubled conditions in Central Files on South Africa— now published for the first that country. The tentative reformism o f the early posttwimare — offer a vast wealth o f untapped primary materials. period was swept aside in 1948 by the electoral victory of Our convenient microfilm edition makes available over the Afrikaner National Party, and consolidation o f power 35,000 pages of special reports on political affairs, docu­ by the Nationalists was marked by the establishment o f an ments and analyses relating to apartheid and other racial official policy of apartheid and by the governm ent’s ability issues, interviews and minutes of meetings with govern­ to overcome internal and external opposition to this pol­ ment officials, court proceedings and other legal docu­ icy. Knowledge o f these developments is crucial to an ments, and countless high-level government documents. understanding o f South Africa today. Ordering Information Confidential U.S. State Department Central Files. South Africa: Internal and Foreign Affairs, 1945-1949. South Africa: Internal and Foreign Affairs, 1950-1954. 35mm microfilm (14 reels) with printed guide. 35mm microfilm (22 reels) with printed guide. Price: $950. ISBN 0-89093-683-8. Price: $1,550. ISBN 0-89093-684-6. Available now. Available now. UNIVERSITY PUBLICATIONS OF AMERICA Dept. A-ARCL186 44 North Market Street Frederick, MD 21701 Call Toll Free 1-800-692-6300 Please visit us at Booths # 4 1 6 and # 4 1 8 . RESEARCH COLLECTIONS IN WOMEN’S STUDIES G e n era l E d itors: D rs. A n n e F iro r S c o tt an d W illiam H . C h a fe , D u k e U n iv e rsity Papers of the League of Women Voters, 1918-1974 A d v iso ry E ditor: D r. S u san W are Scholars concerned with the history o f women in twentieth-century America should rejoice at the availability o f the Papers of the League of Women Voters. These records will enrich our under­ standing o f the “woman citizen” and enhance research on a wide range o f topics, including the efforts o f women reformers to enact their programs through political education and in open networks organized fo r action. — Dr. Pat King, Director The Schlesinger Library Radcliffe College Ordering Information Papers of the League of Women Voters, 1918-1974. Part I. Meetings of the Board of Directors and the Part II, Series B. Transcripts and Records of National Executive Committees: Minutes and Related C onventions, 19 4 6 -1 9 7 4 , and o f General Councils, Documents, 1918-1974. 1945-1973. 35mm microfilm (14 reels) with printed guide. 35mm microfilm (30 reels) with printed guide. Price: $900. Available now. Price: $1,900. Available now. Part II, Series A. Transcripts and Records o f National Part III, Series A. National Office Subject Files, C onventions, 1919-1944, and o f General Councils, 1 920-1932. 1927-1943. 35mm microfilm (25 reels) with printed guide. 35mm microfilm (20 reels) with printed guide. Price: $1,750. Available now. Price $1,300. Available now. BLACK STUDIES RESEARCH SOURCES G e n era l E d ito rs: D rs. A u g u st M e ie r an d E llio tt R u d w ic k , K en t S tate U n iv e rsity Recommended fo r libraries aiming at comprehensive collections in civil rights and black history. —Choice The Martin Luther King, Jr., FBI File. New Deal Agencies and Black America. 35mm microfilm (16 reels) with printed guide. 35mm microfilm (25 reels) with printed guide. Price: $950. Price: $1,500. Federal Surveillance of Afro-Americans President Truman’s Committee on Civil Rights. (1917-1925): The First World War, the Red 35mm microfilm (10 reels) with printed guide. Scare, and the Garvey Movement. Price: $620. Papers of the NAACP.35mm microfilm (25 reels) with printed guide. Part 1: M eetings o f the B oard o f Directors, Records o f Price: $1,700. Annual Conferences, M ajor Speeches, and Special Black Workers in the Era of the Great Reports, 1909-1950. Migration, 1916-1929. 35mm microfilm (28 reels) with printed guide. 35mm microfilm (25 reels) with printed guide. Price: $1,700. Price: $1,700. Part 2: Personal Correspondence o f Selected NAACP Papers of John and Lugenia Burns Hope. Officials, 1919-1939. 35mm microfilm (21 reels) with printed guide. 35mm microfilm (20 reels) with printed guide. Price: $1,250. Price: $1,200. Our Black Studies catalogue is available upon request. UNIVERSITY PUBLICATIONS OF AMERICA Dept. A-ARCL186 44 North Market Street Frederick, MD 21701 Call Toll Free 1-800-692-6300 Please visit us at Booths # 4 1 6 and # 4 1 8 . We’ve taken book ordering out of the Dark Ages. BaTaSYSTEMS™ is Baker & Taylor’s new est generation access to Baker & Taylor’s diverse and com prehensive of electronic book ordering services. It’s especially database of over 800,000 tide records. It’s your single designed to w ork w ith existing com puter hardware, source for virtually all the tides published or distrib­ with built in flexibility that allows you to m atch the uted in the United States. A nd you eliminate m anual level of service to your library’s unique needs. searching and purchase order typing. Finally, BaTaSYSTEMS ACQUISITIONS offers on-line W hichever service level you choose, y o u ’ll save time, access to our database and electronic ord en n g plus a reduce p aperw ork an d speed b o o k acquisitions—all complete software package w ith fund accounting and at a lower cost. For example: full reporting functions. ORDER allows you to order books through your per­ These advanced service technologies are typical of sonal computet; using a m o dem an d regular telephone how Baker & Taylor stays in step w ith the times, lines. Just enter the ISBNs and the following day y o u ’ll building on o u r expenence to b n n g you the latest in receive electronic confirm ation from w hich you can library services. p n n t order slips. All calls are toll free. You also save BaTaSYSTEMS. It’s nothing less than a renaissance in the cost an d delay of postal delivery. b o o k a c q u is itio n s . O r you can choose SEARCH AND ORDER. In a d d i­ W rite or p h o n e today tion to electronic ordering, this service gives you quick for m ore information. Eastern D ivision, 50 Kirby Avenue, Somerville, NJ 0 8 8 7 6 (201) 7 2 2 -8 0 0 0 Midwestern D ivision, 501 S. Gladiolus Street. Momence. IL 6 0 9 5 4 (815) 4 7 2 -2 4 4 4 Southern D ivision, Mt. Olive Road, Com merce, GA 30599 (404) 3 3 5 -5 0 0 0 Western D ivision, 380 Edison Way. Reno. NV 89 5 6 4 (7 0 2 ) 7 8 6 -6 7 0 0 January 1986 / 29 C ontributed Papers Eight time slots have been scheduled for the pre­ sentation of contributed papers. Fifty-one papers and nine idea briefs were selected following a blind reviewing process. All papers will be paired by sub­ ject m atter and all papers will be repeated. The p a ­ pers will be published in the conference proceed­ ings. T he a b stra c ts of th e p ap ers selected for presentation are listed here for your convenience and information. ACADEMIC/RESEARCH LIBRARIANSHIP R e s o l v e d : L i b r a r y Sc h o o l s Do N o t M e e t T h e i r G o a l s a n d O b j e c t i v e s in T r a i n i n g A c a d e m i c L ib r a r i a n s t o P e r f o r m R e s e a r c h David G. Anderson Christina Landram Georgia State University Since academic librarians have gained faculty status, they must meet the same criteria for prom o­ tion and tenure as other faculty members. These criteria include research togteher w ith job perfor­ mance and service. The paper takes the position that library schools in the United States do not meet their stated goals and objectives in regard to train ­ ing librarians for entry level academic positions. Current library school catalogs are examined for their statements of goals and objectives and these are then compared to courses taught in research and statistical methods as well as the availability of a thesis option. T h e A c a d e m i c L i b r a r y ’s C h a n g i n g R o l e i n t h e U n i v e r s i t y Se t t i n g Stephen E. Atkins University of Illinois at U rbana-C ham paign The academic library survived the university fi­ nancial difficulties in the 1970s w ith the certainty that the library would be vulnerable during the university’s next financial dow nturn. Unless li­ braries and librarians improve their political base within the university the next period of financial shortfall will dam age the library. A solution is for librarians to play an active role in university gov­ ernance, but this means th a t librarians have to be considered equal to the teaching faculty. Only in this way can the library be protected from those ad­ ministrators who consider the library a bottomless pit for funds. F r e e d o m o f A c c e s s t o I n f o r m a t i o n in M a c h i n e R e a d a b l e F o r m : T h e L i b r a r i a n ’s R o l e Samuel Demas Cornell University In exploiting the incredible potential of new technologies for improving inform ation access, we must not overlook their potential for restricting freedom of access to information. As powerful eco­ nomic forces define the dynamics of the emerging inform ation society, inform ation is increasingly handled and regulated as a commodity rather than as an entitlem ent. The author believes the question of access to inform ation in m achine-readable form is one of public policy as much as it is one of eco­ nomics. As w ith our societal role in intellectual freedom issues, librarians have a unique and prop­ erty struggle. This p ap er outlines the potential th reat to freedom of inform ation access, and de­ scribes the role librarians should play in defining the changing patterns of information access which result from new technologies. C u r r i c u l u m C h a n g e : T r a n s i t i o n s in T i m e Michael Haeuser Gustavus Adolphus College Recent publications and articles th a t have re­ ceived national attention focus on the problems th a t face higher education as well as allegations th a t American colleges and universities were “fail­ ing to give students an adequate general educa­ tio n .” The critics are correct and considerable en­ ergy is being directed to returning higher education to its traditional path. Examples should be found of library participation in curriculum review. Indeed librarians should vigorously support efforts to curb the discredited m arketplace philosophy of educa­ tion. A c a d e m i c L i b r a r y C e n s o r s h i p i n a C o n s e r v a t i v e E r a Elizabeth Hood Trinity University There is a sense th a t the censorship question is a moot point in academic libraries, where support of curriculum and research interests are deemed the prim ary responsibility of the library. However, studies of censorship have almost completely ig­ nored the attitudes of academic librarians. An in­ formal survey of the staff of one medium-size col­ lege library revealed th a t personal agreement w ith controversial m aterial was influential in determ in­ ing selection. If this observation is accurate for most academic librarians, a conservative political climate and less affluent circumstances could bring an increase in the incidence of self-censorship. T h e B e n e f i t s o f R e s e a r c h f o r A c a d e m i c L i b r a r i a n s a n d t h e I n s t i t u t i o n s W h i c h T h e y S e r v e Dale S . Montanelli Patricia S. Stenstrom University of Illinois at U rbana-C ham paign 30 / C &R L News Rigging o f the “USS Constellation,” w ith McCormick & Co. (left) and the new H yatt Regency Hotel (center right) in the background. Although some academic librarians, adm inistra­ tors, and teaching faculty have expressed concern that librarians cannot or should not do research, there is a growing body of literature which sup­ ports research by librarians as carrying significant benefits both to the individual librarian and to the institution served. The benefits of research include job advancement, personal recognition when no advancement is possible, improved relationships with teaching faculty, increased responsiveness to change and innovation, and better library service through shared knowledge and experience. O n l i n e Se a r c h i n g a n d t h e R e s e a r c h P r o c e s s Patricia Tegler Constance Miller University of Illinois at Chicago Under the dominating influence of the concepts of recall and precision, online database searches have been evaluated in terms of the characteristics of the bibliographies they produce. This static, product-oriented approach ignores the interactive potential of online files and places online searching outside of the organic and creative aspects of the re­ search process. The relevance of online databases, and of the information specialists who use them or teach others to use them, to the process of research depends upon their ability to contribute to a trial- and-error reformulation of problems under investi­ gation. Another paper on Academic/Research Librari- anship is: ary Ann Griffin, “Managing Values in an Aca­ ic L ibrary,” (under Administration). ADMINISTRATION T h e D e v e l o p m e n t T e a m Dwight F. Burlingame Bowling Green State University he need for additional resource development academic libraries is recognized. One way to ceed is by developing a team approach w ith the elopment office on campus. Principles of team y in the development context are received as l as other approaches libraries can utilize to en­ ce their fund-raising efforts. i n a n c i n g A c a d e m i c L ib r a r i e s : M a k in g t h e T r a n s i t i o n f r o m E n r o l l m e n t G r o w t h t o Q u a l i t y E n h a n c e m e n t John M. Cooper H arvard G raduate School of Education ecent studies addressing virtually every aspect he quality of higher education have raised ex­ tations for improving colleges and universities. nslating expectations into action requires re­ rces, and providing adequate funds for m ain­ ing and improving the quality of academic li­ ries will require changes in the structure and of funding formulas. Many library formulas M dem T for pro dev pla wel han F R of t pec Tra sou tain bra use January 1986 / 31 are enrollment-driven making library funding vul­ nerable to stable or declining enrollment. Some states have used cost studies and ACRL library standards to design formulas th a t deemphasize en­ rollment. Redesigning funding methods to recog­ nize fixed costs changes the underlying premise from one th a t funds should flow from enrollment growth to one linking funding w ith program m atic changes. The next challenge is to add factors th at rew ard successful m anagem ent and enhance the quality of libraries. M a n a g i n g V a l u e s in a n A c a d e m i c L ib r a r y Mary Ann Griffin Villanova University Developments in technology, in organizational structure, and in higher education are placing in­ creasing dem ands on library m anagers. The li­ brary director, once prim arily concerned w ith fi­ nances, and the m anagem ent of collection, staff, and facilities, must increasingly be concerned w ith the articulation of values. The author recommends that the form ulation and prom ulgation of a value system is essential to organizational success. A c a d e m i c L i b r a r i a n s ’ W o r k l o a d Eileen E. Hitchingham Oakland University As new responsibilities are added to traditional ones performed by academic librarians, knowl­ edge of how we expand our tim e becomes im por­ tant. Time analysis is one way to get a better h an ­ dle on library priorities in regard to staff resources. This paper gives “snapshot” results of a 7-day pe­ riod in an academic library. A comparison is made w ith faculty in science and social science disci­ plines. S t r a t e g i e s f o r C h a n g e Michael D. K athm an Carol P. Johnson St. John’s University Change is an inescapable p art of the autom ation process, and any change has the potential for a con­ structive or destructive effect on the library organi­ zation. Change is accompanied by fears, both real­ istic and unrealistic, w hich m ust be dealt w ith during all stages of the autom ation process. As a result, any library considering an online system needs to be aw are of the effects of change and con­ sider the hum an factors in its planning process. This paper details the Joint L ibrary’s experience w ith anticipated and unanticipated changes occur­ ring during the planning stages for autom ation. A L ib r a r y R e s e a r c h A p p l i c a t i o n o f Focus G r o u p I n t e r v i e w s Meg Scharf Jeannette W ard University of C entral Florida In order to obtain a direction and set priorities for programs to improve library services, an ac­ cepted m arketing research method was adapted for library application. The Focus Group is a m ar­ keting research method of conducting an in-depth interview w ith a small group to gain insight into consumer needs, problems, attitudes, and behav­ iors. The components of a Focus Group interview, and the im plem entation in an academic setting are described. The results of the interviews were used to gain insights, develop ideas, direct and generate hypotheses, and target areas for more structured surveys and studies. Another paper on Administration is: Elaine McPheron, “User D em and for Library Services: An U ndergraduate Library M odel,” (un­ der Readers’ Services). BIBLIOGRAPHIC CONTROL/ CATALOGING H a n d l i n g o f Se r i a l s i n M ic r o - R e p r o d u c t i o n : S i n g l e B i b l i o g r a p h i c R e c o r d / M u l t i p l e F o r m a t s — A n O h i o St a t e U n i v e r s i t y E x p e r i e n c e Marjorie E. Adams D aphne C. Hsueh Ohio State University This paper describes the problems created by the national policy for cataloging multiple formats of a serial title, in which the form at of a work is em pha­ sized over the content. It details a solution success­ fully practiced for five years in an academic li­ brary’s online catalog which lists together, under a single title record, all holdings of a serial regardless of form at. It further proposes a departure from tr a ­ ditional bibliographic description and advocates the concept of describing the intellectual content in the prim ary record w ith attached records showing physical formats and detailing holdings. E r r o r D e t e c t i o n i n B i b l i o g r a p h i c R e c o r d s : C a n t h e C o m p u t e r D o I t A l l ? Jaye B ausser Duke University Jinnie Y. Davis North Carolina State University D avid Gleim University of North Carolina at Chapel Hill The authors explore the shifting roles of auto­ m atic and m anual error detection during the tra n ­ sition from card to online bibliographic catalogs. Using the TRLN validation system as an example, the authors find th a t existing autom atic systems cannot detect all im portant errors. They suggest th a t greater sophistication of autom atic error de­ tection will be needed as online systems develop. The authors describe the im pact on catalog m an­ agement activities as the balance between m anual 32 / C &R L News and automatic error detection shifts in favor of the computer. G o in g P u b l i c : B o r n A g a in C a t a l o g in g in t h e O n l i n e N e t w o r k s Ruth Hafter Sonoma State University Participation in an online network means that the work of individual libraries and their cata­ loged becomes visible to, and utilized by, many other libraries. Network affiliated libraries and network quality control personnel thus become participants in evaluating each cataloger’s work. Results of a 1983-84 case study of six academic li­ braries indicate that the shift from in-house to n a­ tionwide evaluation of catalogers’ records creates enhanced status and influence for cataloging peer groups and provides both networks and individual libraries new opportunities to identify master cata­ logers by online inspection of their work. A c c e s s P o in t s a n d B o o k U s e : D o e s t h e C a t a l o g R ec o r d M a k e a D i f f e r e n c e ? G unnar Knutson University of Illinois at Chicago This study builds on limited past research on cor­ relations between catalog access points and circu­ lation. The study examines 1105 catalog records in three LC classifications and one subclass, com par­ ing number and type of access points with number of circulations by type of user. Results show no sig­ nificant positive correlation between total num ­ bers of subjects or other access points and total cir­ ulation. However, stronger correlations emerge hen data are examined by type of subject and pe of user. As we consider modifying or enhanc­ g the catalog record, we must take into account ifferences in users and subject areas. Q u a l i t y C o n t r o l o f O n l i n e C a t a l o g s : A u t o m a t i o n vs. H u m a n C o n t r o l Ichiko Morita Ohio State University Quality here is concerned with both the intellec­ al content as well as the description of the cata­ g. W ith the advent of the online catalog, we tarted automatic quality control, beginning with uch activities as the detection of errors and dupli­ ate entries. As computer technology advances, the peed and magnitude of the shift from manual to achine control is increasing. Automated quality ontrol is no longer limited to the descriptions of atalog records but is extending to their intellectual ontents as well. The extent to which automated uality control of intellectual content might be ken must be given serious consideration. BIBLIOGRAPHIC INSTRUCTION C o n c e p t s f o r B i b l i o g r a p h i c I n s t r u c t io n in T h is T i m e o f T r a n s i t io n Deborah Fink University of Colorado c w ty in d tu lo s s c s m c c c q ta The new Baltimore Trolley is a replica of the old trolley cars of 50-60 years ago. January 1986 / 33 Interior o f the Lexington Market, Baltimore. The c u rre n t tra n s itio n of society to an information-based economy offers teaching librar­ ians an opportunity to expand our conception of the library research process by introducing “infor­ mation processing” in our instruction. Information processing is the operation which cycles inform a­ tion from communication to dissemination to ac­ quisition and organization to access, manipulation and communication. A paradigm for this flow pro­ vides a conceptual framework for organizing and presenting the functions of authors, publishers, li­ braries, and researchers. The paradigm is also use­ ful for exploring the political dimensions of infor­ mation and to suggest strategies for integrating traditional and electronic modes of information ac­ cess and manipulation. E n d - U s er I n s t r u c t i o n : W h a t A r e Y o u D o in g ? Sharmon H. Kenyon Hum boldt State University The purpose of this idea brief is to discuss with other librarians how they are dealing with the issue of end-user instruction. W hat, if any, kinds of pro­ grams do they have for faculty, staff, students, or community users? Is it part of the reguuar library instruction program? W hat are the staffing and equipment requirements? Do you think libraries should be doing this kind of instruction? The dis­ cussion will begin with a description of the instruc­ tion at Humboldt State University. T e a c h i n g M ic r o c o m p u t e r L i t e r a c y : N e w R o l e s f o r A c a d e m i c L ib r a r ia n s Linda Piele Judith Pryor Harold Tuckett University of Wisconsin-Parkside While microcomputer labs and software collec­ ions are increasingly a p art of college and univer­ ity libraries, most librarians are not instructing us­ rs in microcomputer literacy, despite the clear eed of many users for such instruction. In many ases, librarians do not believe th at it is their role to rovide such instruction. This paper contends that t is indeed their role, and that if one views micro­ omputers as im portant tools for information re­ rieval and m anagem ent, the lib rarian ’s role in eaching users about them is vital. By examining he experience of one academic library in assuming central role in the administration of a microcom­ uter lab and in campus-wide microcomputer lit­ racy instruction, changes in librarians’ profes­ ional roles are suggested, and the implications of uch a role are examined. T h e E f f e c t o f a n E n d - U s er T r a i n i n g P r o g r a m o n a n O n l i n e Se a r c h Se r v ic e Judith G. Robinson Julia R. Shaw Virginia Commonwealth University University Library Services of Virginia Com- t s e n c p i c t t t a p e s s January 1986 / 35 monwealth University began an end-user training program in February of 1985 at Tompkins-McCaw Library on the Medical College of Virginia C am ­ pus. In order to determ ine any changes in the num ­ ber and type of searches submitted to the L ibrary’s Search Service due to the End-User Program, the use of the service by each trainee is being studied. Any computer searches requested by the end-user during the past tw o fiscal years have been re ­ viewed. Now th at end-user training is a reality in libraries, speculation as to its effect can and should be replaced by efforts to obtain concrete figures. Models and means for obtaining these results are now open for discussion. Other Bibliographic Instruction papers will be found under Readers’ Services: Barbara E. Kemp, M ary M. N ofsinger, and Alice M. Spitzer, “Building a Bridge: Articulation Programs for Bibliographic Instruction.” Karen F. Smith, “Robot at the Reference Desk?” COLLECTION DEVELOPMENT/ MANAGEMENT C o m p u t e r A c c e s s i b l e M a t e r i a l i n t h e A c a d e m ic L i b r a r y : A v o id in g t h e K l u d g e Katherine S. Chiang Cornell University Computer accessible m aterial should be an inte gral part of an academic library collection. This paper discusses the issues to be considered when constructing a program for the collection and ser vice of these new formats. A M o d e l I n t e r a c t i v e A u t o m a t e d A c q u i s i t i o n s S y s t e m Colleen Cook Texas A&M University Over the past decade the bibliographic utilities, publishers and book vendors have designed and marketed acquisitions systems. Some libraries have developed local systems, w hile others have ac quired an acquisitions package as one among sev eral functions in a multi-purpose, integrated tu rn key system. Each of these acquisitions systems has inherent strengths and weaknesses concom itant with the originator’s major purpose in system de sign. But as yet no acquisitions system has fully sat isfied the diverse needs of academic libraries in 1985. A model interactive acquisitions system is proposed th at is locally-based, integrated into a multi-purpose autom ated system and interfaced with databases nationally for vendor availability, in print and bibliographic information. H a r d c o p y in T r a n s i t i o n : T h e P l a n f o r a P r o t o t y p e A u t o m a t e d St o r a g e a n d R e t r i e v a l F a c i l i t y f o r L o w U s e L ib r a r y M a t e r i a l s a t C a l i f o r n i a St a t e U n i v e r s i t y , N o r t h r id g e ­ ­ ­ ­ ­ ­ ­ Norma S. Creaghe Douglas A. Davis California State University, Northridge C alifornia State University, N orthridge, has submitted a building program for a new phase of its main library th a t includes a prototype of a large autom ated storage/retrieval system (AS/RS) capa­ ble of housing 950,000 volum es. It will be closely integrated with an advanced online catalog and circulation system. The final cost is estimated at $13,000,000 less than a new building w ith conven­ tional shelving and equal capacity. O ur position is th a t an AS/RS is a practical, economical and inno­ vative solution to the problems of constantly grow­ ing collections and escalating library construction costs. It will solve crowding problems while lib rar­ ians assess and compare the many formats in which inform ation will be available in the year 2000 and give them tim e to decide which ones to use and how to use them. The authors believe this large scale li­ b rary test of a cu rren t technology, the AS/RS, would provide a wealth of im portant technical and functional knowledge regarding storage and use of low-use materials in academic libraries. D e v e l o p i n g - W o r l d I m p r i n t s in A c a d e m i c L ib r a r y C o l l e c t i o n s David L. Easterbrook University of Illinois at Chicago This brief emphasizes the tremendous growth in both quality and quantity of social science scholar­ ship in the developing world and highlights the need to focus expanded collection development en­ ergies on such publications in North American aca­ demic libraries outside of the traditional area stud­ ies collections. The internationalization of social science research calls for sensible responsive action or else our collections will become increasingly p a ­ rochial during a period in which developing-world im p rin ts becom e in creasin g ly im p o rta n t to a broader constituency of readers. A s s e s s in g C o l l e c t i o n D e v e l o p m e n t O r g a n i z a t i o n i n a S m a l l A c a d e m i c L ib r a r y Lynn Gamble California Polytechnic State University San Luis Obispo Assessing the collection development organiza­ tion in a library is a task done more often than is generally realized. A planned study approach is available as p art of the CAP program from the As­ sociation of Research Libraries and has been used by m any large academ ic libraries. Another a p ­ proach, outlined in this paper, advises a review of existing structures, acknowledging and correcting problems, making specific job descriptions and as­ sessing the degree of interest in participating. The structure is then designed around the job to be done and the personnel available. This type of study is 36 / C &R L N ew s especially applicable to small academ ic libraries. B e y o n d t h e B o o k : C o l l e c t i o n D e v e l o p m e n t a n d t h e Sp e c i a l C o l l e c t i o n s L i b r a r i a n G retchen L agana University of Illinois at Chicago The purpose of this p ap er is to examine energies for transition as they relate to special collections li- brarianship w ith attention focused on collection developm ent. The role of “papers” collections and non-print m aterials is presented as an im p o rtan t com ponent of special collections. T he field of p o p ­ u lar culture is cited as an exam ple of the need for p rim a ry research m a te ria ls in n o n -tra d itio n a l fields. C a p t u r i n g t h e M a i n s t r e a m : A n E x a m i n a t i o n o f P u b l i s h e r - B a s e d a n d Su b j e c t - B a s e d A p p r o v a l P l a n s i n A c a d e m i c L i b r a r i e s K aren A. Schm idt R obert G. Sewell A pproval plans in large academ ic research li­ braries have had mixed acceptance and success. M uch of the negative reaction m ay be caused by not designing a plan suitable for the book m arket an d th e needs of research libraries. T he a u th o r com pares the viability of subject- and publisher- based plans for academ ic libraries in both domestic and in ternational m arkets, and presents the case for the overriding success of the publisher-based plan for domestic publications, and subject-based plans for in ternational m arkets. T he intrinsic dif­ ferences betw een the tw o types of plans are dis­ cussed, an d th e publish in g industries of N orth Am erica and E urope are reviewed for th eir im pact on approval plans covering various countries. The experience of the University of Illinois-U rbana L i­ b rary is presented as a specific case for the relative successes of both types of plans. T he collection, the library organization, and the vagaries of the p u b ­ lishing industries of m any countries form the basis for selecting the most econom ical plan. A nother Collection D evelopm ent/M anagem ent p ap er is: C elia W a ll, “ L ib e ra l A rts C olleges, O n lin e Searching, and Econom ic Survival” (under R ead­ ers’ Services). FUND RAISING See under A dm inistration: D w ig h t F. B u rlin g a m e , “ T h e D ev elo p m en t T earn. NETWORKING/ COOPERATION T h e O p e n Sy s t e m I n t e r c o n n e c t i o n As a B u i l d i n g B l o c k i n E l e c t r o n i c N e t w o r k i n g R ichard W . Boss Inform ation Systems C onsultants, Inc. No aspect of library autom ation developm ent January 1986 / 37 The Albin O. Kuhn Library & Gallery, University o f Maryland, Baltimore County. appears to have stim ulated as much discussion in the past year as networking, or the linking of differ­ ent computer systems. There were more than a dozen presentations on the topic at the Annual Meeting of the American Library Association in 1985 and at least three vendors have announced networking products in the past year. Several pre­ sentations have been scheduled for this ACRL Con­ ference. This paper discusses the Open System In ­ te rc o n n ectio n R eferen c e M odel (th e O S I), a framework w ithin which standards are being de­ veloped for the linking of com puter systems of all types, and being used for different applications. The author contends th at the library community should develop its standards w ithin the framework of the OSI so th a t library systems can link not only with one another but also w ith other systems in their organizations. S h a r in g Se r i a l C o l l e c t i o n s Carol M. Kelley Texas Tech University Both serial acquisitions vendors and integrated library system vendors now offer serial control packages to customers. Will the technology for seri­ als result in increased cooperative buying and lend­ ing among libraries? If so, w hat steps are necessary within each library to allow for this cooperation? W hat types of w orkflow changes are b ro u g h t about after serials systems are installed? Will li­ braries be willing to share for cooperative collec­ tion development? Another Networking/Cooperation paper is: Judith Adams, “The Clearinghouse for C urricu­ lum Development in Bioethics: A Research Library Creates a Database and Services to Respond to the Emerging Need of Interdisciplinary Academic and Clinical Clientele” (under Special Collections). PERSONNEL T h e P l a t e a u e d E m p l o y e e a n d t h e M a n a g e r ’s R o l e James F. Comes Ball State University The theme of this paper is career development and the employee who cannot reasonably expect a prom otion for an extended period of time. The concept of career is discussed and the career of the plateaued employee is described. The need for rec­ ognition and support of the effective plateaued em ­ ployee is noted and several intervention strategies are suggested for the manager. P a y f o r P e r f o r m a n c e : T h e TE*MS E x p e r i m e n t Constance Corey Virginia Steel Arizona State University Decisions concerning the aw ard of m erit money are often painfully difficult to make, especially 38 / C &R L News w hen peer review is included in the process. This paper describes the im plem entation of an innova­ tive m erit evaluation system, TE*MS, in the Ar­ izona State University Libraries. TE*MS (Team E valuation and M anagem ent System) combines anonymous peer review of job-related behavioral characteristics (TE) w ith a m anagem ent system (MS) in which supervisors evaluate the progress m ade by each librarian tow ard individual perfor­ mance objectives. The paper includes a brief anal­ ysis of the positive and negative features of TE*MS as applied in an academic library. J o b D e s i g n f o r t h e A u t o m a t e d T e c h n i c a l Se r v ic e s E n v i r o n m e n t Kathleen M. Hays Johns Hopkins University Autom ation has an im pact on the work which we perform in the academic library technical ser­ vices operation. Much research has been devoted to the effects of autom ation on industry, bu t technol­ ogy is also changing the library workplace. The VDT, the prim ary medium of change, has been im plicated as a factor in job-related stress. The sci­ entific principles of job design first suggested by Charles Babbage and Frederick Taylor should be re-evaluated in light of more recent research. One way to relieve job stress is to redesign technical ser­ vices jobs based on the sociotechnical model of job design, which attem pts to balance social factors w ith technical considerations. T h e F l o w o f H u m a n R e s o u r c e s : A T u r n o v e r A g e n d a f o r A c a d e m i c L i b r a r i a n s h i p James G. Neal Pennsylvania State University Despite a significant dependence upon hum an resources and the substantial costs of personnel re­ placem ent, academic libraries continue to operate w ithout effective employee turnover m anagem ent programs. An action and research agenda for indi­ vidual libraries, ACRL and the academic library profession is recommended. A L ib r a r y M i d d l e M a n a g e r L o o k s a t P e r f o r m a n c e A p p r a i s a l B arbara P. Pinzelik Purdue University A basic role of the library m iddle m anager is to insure th a t the library support staff perform effec­ tively. In carrying out the perform ance appraisal procedures required by most libraries, the inexpe­ rienced m anager assumes th a t proper application of the process will solve the organization’s person­ nel problems. More experienced managers have doubts about the effectiveness of perform ance ap ­ praisal, which they may attrib u te to their lack of skill. A search of the m anagem ent literature reveals the depth and complexity of decades of research into the process. Some of the m any variables which affect the validity and effectiveness of perform ance appraisal aie incorporated into a model for the m iddle m anager. St a f f U t i l i z a t i o n i n B r a n c h L i b r a r i e s : A R e s e a r c h R e p o r t Carolyn A. Snyder Stella Bentley Indiana University The study reports the findings of a comparison of the perceptions of public services staff of utilization of their tim e and the actual recorded tim e utiliza­ tion. There are significant differences between the estim ated tim e and actual tim e spent on public ser­ vices, collection developm ent, and adm inistrative activities by professional staff, and between techni­ cal services and adm inistrative activities by para- professional staff. Research was funded by the Council on L ibrary Resources and done in the In d i­ ana University-Bloomington Libraries. T e c h n i c a l Se r v i c e s : P u b l i c Se r v ic e s b e h i n d C l o s e d D o o r s Georgene A. Timko N ortheastern State University The them e “Energies for Transition” reflects the new atm osphere in technical services. Technical services has reached a transition point. L ibrary lit­ erature indicates th a t it is not going to be replaced, integrated or phased out b u t th a t a stronger service orientation will be its new focus. This service phi­ losophy will require us to work closely w ith our col­ leagues in public services. C om m unication, coop­ e r a tio n , a n d c o o r d in a tio n m u st re p la c e th e traditional rivalry between technical services and public services for personnel, resources and the di­ rector’s attention. This paper proposes th a t techni­ cal services need to conduct their own public rela­ tions program . Three suggestions are offered to help accomplish this program . First we must ex­ plain w h at we do and why we do it. Second, we should foster a “service to the pu b lic” a ttitu d e am ong the staff. T hird, we m ust improve com­ m unication and coordination w ith public service departm ents. S u g g e s t e d G u i d e l i n e s f o r S a l a r y D e t e r m i n a t i o n i n a n A c a d e m i c L ib r a r y Jeanie M. Welch Linda Dugger L am ar University For use in hiring and equity adjustm ents, the L i­ brary Faculty at L am ar University has constructed a suggested form ula for professional salaries. The Salary Schedule Review C om m ittee devised a sug­ gested salary form ula which included guidelines for determ ining the following salary criteria: 1) Base salaries (according to rank) based on other ac­ ademic salaries at the parent institution, w ithin the state, and nationally. 2) Percentage increments ac­ cording to the following criteria: education beyond the MLS; previous professional academic library January 1986 / 39 experience; areas of responsibility; skill req u ire­ ments; unique expertise (discretionary); m a rk e t considerations (discretionary). T he Salary Sched­ ule Review C om m ittee also devised a w orksheet to determine suggested salaries for every professional position. Other papers on Personnel are: Ruth H after, “Born Again C ataloging in the O n ­ line Networks” (under B ibliographic C ontrol/C a- taloging). Eileen H itc h in g h am , “A cadem ic L ib ra ria n s’ W orkload.” (under A dm inistration). PUBLISHING See under Technology/A utom ation: Nancy L. E aton and Julie B. Schw erin, “CD- ROM Optical Disc Technology in Libraries: Ac­ ceptance and Im p lem en tatio n .” Joe Santosuosso, “Access to Inform ation in the Online L ib rary .” READERS’ SERVICES I n t e g r a t io n o f a n O n l i n e Se a r c h S e r v i c e i n t o t h e R e f e r e n c e D e p a r t m e n t S andra E . Belanger Rosemary T horne San Jose State University In academic libraries, online searching services and reference departm ents often have to com pete for a share of the same resources, i.e. budgets and personnel. This p ap er examines how San Jose State University L ib rary solved th e problem s of shrink­ ing budgets, space c ru n c h a n d loss of tra in e d searchers by integrating the online search service into the reference d e p a rtm e n t. It describes th e planning stages and interim organization necessary to effect the required changes. T he p ap er also de­ lineates how to sim ultaneously provide p a tro n ser­ vices and train online searchers, and includes dis­ cussions of recom m ended policy an d p ro ced u re adjustments, and problem s encountered. The con­ clusions analyze th e use of this m ethod in establish­ ing a new online search service as well as its effect on academic reference service. EARS: T h e P h o t o c o p y So l u t i o n M arilyn Borgendale University of M aryland at B altim ore At the H ealth Sciences L ib rary , EARS (Elec­ tronic Access to Reference Service) was developed in order to serve lib rary patrons at rem ote sites. EARS is based on the lib rary ’s electronic m ail sys­ tem w ith links to the online public catalog. It is menu-driven allow ing users to request a co m p u ter­ ized literature search; reference inform ation; or a photocopy of a journal article. T he p ap er discusses the im pact th e EARS photocopy service has h ad on the library staff and services. T he existing staff has been able to u ndertake th e added tasks of EARS. Response to the system has been positive from both patrons and lib rary staff. L i b r a r i a n S a t i s f a c t i o n w i t h C o m p u t e r B i b l i o g r a p h i c S e a r c h i n g Kevin C arey University of Illinois at Chicago C o m p u ter searching is a reference service in aca­ dem ic libraries w here good com m unication is es­ sential. Successful com puter searches are the result of an active exchange of inform ation th a t combines subject expertise by th e p atro n and search experi­ ence by the searcher. This p ap er examines the com ­ m ents from interview s w ith tw elve reference li­ b ra ria n searchers. I t identifies th e ir c rite ria for successful searching as a dynam ic process betw een th e searcher and the p atro n . T he value of recogniz­ ing this process has im plications for train in g p ro ­ gram s and end-user instruction. P s y c h o l o g i c a l N e e d s a n d S o u r c e L i n k a g e s i n U n d e r g r a d u a t e I n f o r m a t i o n - S e e k i n g B e h a v i o r K athleen D u n n L om a L inda University This study contributes to the grow ing body of knowledge on th e psychological factors involved in inform ation search. Using undergraduates as sub­ jects, psychological needs m otivating th eir search for inform ation in an academ ic context are id en ti­ fied. T he categories of sources they use to satisfy their need for inform ation are also identified. Sig­ nificant relationships are em pirically established betw een the m otivating needs and categories of sources used. R e f e r e n c e B e y o n d (a n d W i t h o u t ) t h e R e f e r e n c e D e s k B arb ara J. F ord T rin ity University Is the reference desk still th e contact point w here most lib rary users can easily find th e services, infor­ m ation and assistance they need? T he au th o r p ro ­ poses th a t the reference desk as the center of refer­ ence service in academ ic libraries is an assum ption th a t should be exam ined in light of new technolo­ gies and changes in the w ay people find and use in ­ form ation. An alternative or supplem entary model is delineated by the author. A n E v a l u a t i o n o f D e l i v e r y T i m e s a n d C o s t s o f a N o n - L i b r a r y D o c u m e n t D e l i v e r y S e r v i c e Douglas P. H u rd R obert Molyneux University of V irginia T he num ber of non-library, com m ercial firms th a t provide docum ent delivery services to libraries has been rising. It is difficult for librarians to d eter­ m ine w h at role these services will play in interli­ 40 / C &R L News brary loan activities because their perform ance has not been closely studied. In an effort to gain infor­ m ation about the delivery time and costs for p ri­ vate sector document delivery, a study was con­ ducted at the University of Virginia. The study compares delivery times and invoiced costs for doc­ uments ordered from both conventional interli­ brary loan sources and the UMI Article Clearing­ house. B u i l d i n g a B r id g e : A r t i c u l a t i o n P r o g r a m s f o r B i b l i o g r a p h i c I n s t r u c t i o n Barbara E. Kemp Mary M. Nofsinger Alice M. Spitzer W ashington State University This paper addresses educational articulation, w ith emphasis on the transition of students from high school to college. These students frequently lack library/research skills which is a major prob­ lem for bibliographic instruction librarians in aca­ demic libraries. Based on models of school/college cooperation, current cooperative projects involv­ ing academic libraries are discussed. The relevance of articulation efforts between high school and uni­ versity libraries is emphasized. U s e r D e m a n d f o r L i b r a r y Se r v i c e s : A n U n d e r g r a d u a t e L i b r a r y M o d e l Elaine McPheron State University of New York at Buffalo Multiple linear regression analysis is used to test the hypothesis th a t dem and for an undergraduate library, as measured by m onograph circulation, is a function of these explanatory variables: size of collection, staff, enrollment, and library system; num ber of serial subscriptions and hours open; quality of students; and year of data. Results in­ clude a regression equation w ith t-statistics for the coefficients and analysis of variance, w hich to ­ gether are used to explain the influence of each var­ iable on dem and and their combined success in ex­ plaining change in demand. Conclusions based on the data, problems w ith its interpretation, and sug­ gested areas for fu rth e r developm ent are p re ­ sented. T h e L ib r a r y o f C o n g r e s s O p t i c a l D is k P r i n t P i l o t P r o j e c t , St a f f E v a l u a t i o n Victoria Ann Reich Melissa Ann Betcher Library of Congress This project was conducted April-May 1985 and involved 62 public service librarians. The evalua­ tion goals were to involve the staff during the im ­ plementation of this new technology and to collect data on these objectives: to measure satisfaction w ith training, docum entation, equipm ent, p rin t­ ing, and system reliability; to identify materials to be scanned; and general satisfaction. T erm inal logs, a message phone, three questionnaires, and group interviews were used to collect data. Staff were generally satisfied w ith the system, w ith some interesting exceptions. Staff suggestions, once im ­ plem ented, will ease the incorporation of the opti­ cal disk into the L ibrary’s environment. R e d u c t i o n i n N o is e i n T w o C a m p u s L ib r a r ie s o f a M a jo r U n i v e r s i t y Sally S. Small M aureen Strazdon Pennsylvania State University D isruptive social behavior in tw o cam pus li­ braries precipitated increasing numbers of com­ plaints from users who preferred a quiet orderly li­ brary environment. This presentation will discuss tw o lib ra ry m an ag em en t strategies w hich a t­ tem pted to alleviate the behavior problems using the different sets of resources available at the two campuses. The two strategies are described and contrasted w ith other tactics reported in the litera­ ture. Discussion centers on the role of the library as the campus academic/social center; the relation­ ship between the num ber of users and the disrup­ tive behavior; support of the local adm inistration; and the obligation of the profession to provide a li­ brary environm ent conducive to study, reflection, and research for faculty and changing student pop­ ulations. R o b o t a t t h e R e f e r e n c e D e s k ? Karen F. Smith State University of New York at Buffalo Libraries seeking to enhance the productivity of reference librarians m ight consider ways to tap li­ brarian expertise while the librarians themselves are off duty. This paper describes an experimental com puter program designed to provide reference assistance for federal documents in a separate gov­ ern m e n t docum ents d e p a rtm e n t d u rin g hours when the regular staff members are not available. By making choices from a series of menus the p a ­ tron conducts his or her own reference interview and is given a short list of appropriate reference books to consult. Difficulties to be overcome in the development of expert systems for use in reference work are discussed. L i b e r a l A r t s C o l l e g e s , O n l i n e S e a r c h i n g , a n d E c o n o m i c Su r v i v a l Celia Wall M urray State University This idea brief proposes a cost savings measure applicable to small, private, liberal arts colleges which face difficult economic conditions. It argues th a t the use of expensive indexing and abstracting services in the libraries at these colleges is for two purposes: 1) teaching students how to use these ser­ vices, and 2) searching of current literature, w ith the former being the m ajority use. This being the case, it is suggested th a t print subscriptions can be Springer-Verlag —Publishing New Ideas Throughout the m edical and scientific world, Springer-V erlag has an established reputation as the publisher o f outstanding books and journals. Since 1842 Springer-Verlag has had its fin­ ger on the pulse o f the international m arket. In addition to offices in Berlin and H eidel­ berg, Springer-Verlag has branches in New York, Vienna and Tokyo. O ver 8,000 titles are now in print, with an additional 1,000 new titles released yearly. New York Office Now 20 Years Old Located in the historic Flatiron B uilding, this office annually publishes over 100 books, 30 journals, and several m agazines. Excellence in production and increasing em ­ phasis on English as the scientific language o f choice has strengthened the im pact o f Springer-Verlag New York upon the North A m erican m edical and scientific com m unity. Available Through Your Wholesaler Springer-Verlag books and journals are available through your w holesaler or sub­ scription agent. For further inform ation about Springer-V erlag titles write to or call M ary Fugle, Library Sales M anager at (212) 460-1594. 42 / C &R L News cancelled and back issues used to teach students how to use the services. C urrent literature search­ ing, which can be expected to be light in the library of the small liberal arts college, can be accommo­ dated by online searching. Im plem entation of the idea brief proposed here will result in a cost sav­ ings. SPECIAL COLLECTIONS T h e C l e a r i n g h o u s e f o r C u r r i c u l u m D e v e l o p m e n t i n B i o e t h i c s : A R e s e a r c h L ib r a r y C r e a t e s a D a t a b a s e a n d Se r v ic e s t o R e s p o n d t o t h e E m e r g in g N e e d o f I n t e r d i s c i p l i n a r y A c a d e m i c a n d C l i n i c a l C l i e n t e l e Judith Adams Georgetown University The Bioethics Library of the Kennedy Institute of Ethics, Georgetown University, has responded to the pressing need for new teaching programs in the interdisciplinary field of medical ethics by es­ tablishing a Clearinghouse for Curriculum Devel­ opment and a Syllabus Exchange. Syllabi are solic­ ited from academ ic, m edical school, and high school faculty w orldw ide. A database, dubbed EMBRYO, is created using the M300 microcom­ puter, equipped w ith a Bernoulli Box for mass- storage and m anipulation, and dBase III software. The Clearinghouse allows the research library to assume a new role as communications facilitator for a network of scholars and clinical practitioners raditionally separated by disciplines and profes­ ional activities. I n t e g r a t i n g M ic r o f o r m s w i t h G o v e r n m e n t D o c u m e n t s : A T h ir d A l t e r n a t i v e E dw ard H erm an State University of New York at Buffalo Two advantages of combining all government ocuments, regardless of form at, and all micro­ orms into one Documents and Microforms D e­ artm ent are discussed. 1) This approach enables ibrarians to more easily coordinate solutions to the ifficulties users of each form at face. 2) This ap­ roach enables librarians to provide services th at m p h asize “ in f o r m a tio n ,” n o t “ d o c u m e n t re ­ rieval.” Also, librarians are urged to consider how ell their existing collections are integrated into eneral library services before expanding into new ervices. Another paper on Special Collections is: Gretchen Lagana, “Beyond the Book: Collec­ ion Development and the Special Collections Li­ rarian ” (under Collection Developm ent/M anage­ ent). TECHNOLOGY/ AUTOMATION CD-ROM O p t i c a l D is k T e c h n o l o g y in L i b r a r i e s : A c c e p t a n c e a n d I m p l e m e n t a t i o n t s d f p l d p e t w g s t b m Reading room, John W ork Garrett Library, Evergreen House, administered by the Libraries o f the Johns Hopkins University. January 1986 / 43 Nancy L. E aton University of V erm ont Julie B. Schwerin Info Tech A recent market survey forecast th a t libraries are believed by publishers to be likely for early adop­ tion of optical disk-based inform ation retrieval sys­ tems and that CD-ROM technology w ould dom i­ nate in this arena. This p a p e r sum m arizes th e state-of-the-art of CD-ROM technology and pro ­ jects the likely applications of CD-ROM by the publishing industry. It explores th e most likely ways in which librarians can make use of this infor­ mation medium; and it suggests issues of facilities planning and w orkstation design p ertinent to ef­ fective use. T h e U se o f a n E l e c t r o n i c C o n f e r e n c i n g Sy s t e m As a M id d l e a n d U p p e r M a n a g e m e n t T o o l i n a n A c a d e m i c L i b r a r y Virginia G illham University of G uelph CoSy, a user-friendly electronic conferencing system with adherents on three continents, is em ­ ployed extensively at the University of G uelph as an internal adm inistrative tool. Because most staff now instinctively resort first to th e system as a method of com m unication, telephone ping-pong has been virtually elim inated, inform ation transfer has been greatly im proved and greatly increased, and meetings are now shorter, less frequent and more productive. A P o p u l i s t A p p r o a c h t o A u t o m a t i o n : D e v e l o p i n g L o c a l Sy s t e m s i n a M a i n f r a m e C o n t e x t D avid F. Kohl University of Illinois at U rbana The increasingly m atu re autom ation environ­ ment of the 1980s provides new possibilities for dealing w ith large, shared m ainfram e systems such as LCS and W LN . By using m icrocom puters as an interface to the m ainfram e system, library patrons can be provided w ith customized access and ser­ vices designed for local conditions and under local control. Such systems can be developed locally by use of off-the-shelf h ard w are and softw are and by the use of increasingly w idespread autom ation ex­ pertise. Examples of such piggyback systems at the University of Illinois-U rbana are provided and the evolution of large, shared m ainfram e systems into providers of generic services w ith local m icrocom ­ puter interfaces providing specialized local services is considered. C o n s e r v a t i o n , P r e s e r v a t i o n a n d D i g i t i z a t i o n Clifford A. Lynch E dw in D. Brownrigg University of C alifornia System C o n sid erab le a tte n tio n has been focused re- Interior o f the Peabody Library, adm inistered by Johns Hopkins University Libraries. ently on the problem s of conservation and preser­ ation of library m aterials. P articularly dau n tin g re the scale of the problem s and the enormous on­ oing investm ent th a t will be required to address em . C urrently proposed approaches include ex­ nsive m icrofilm ing of m aterial, deacidification, nd other repaid measures. T he authors argue th a t icrofilm ing, one of th e most com m only used ethods for conservation and preservation, is in ­ p p ro p riate to the needs of libraries, w hich in ­ reasingly are offering online access to catalogs om hom e and office and eventually should p ro ­ ide access to the holdings themselves. A conserva­ on and preservation program is an investm ent in e future, yet the end product of m icrofilm ing presents a d eterioration in the usability of library oldings. The authors propose th a t digital technol­ gies be used to accom plish sim ultaneously th e ims of conservation and im proved access to m a te­ als, and they review the various technologies th a t re necessary. Such an approach to conservation ould form a n a tu ra l extension to th e cu rre n t row th of electronic publishing, online catalogs, nd online databases of journal abstracts. F u rth e r­ ore, it w ould provide the greatest retu rn for the assive investm ent th a t will be needed to save our eteriorating collections. c v a g th te a m m a c fr v ti th re h o a ri a w g a m m d 44 / Cò-RL News Joseph Meyerhoff Concert Hall, hom M o v in g fr o m a F ir st G e n e r a t i o n t o a Se c o n d G e n e r a t i o n O n l i n e C a t a l o g D a t a b a s e William E. Post Judith Sessions California State University, Chico California State University, Chico, is currently involved in a demonstration project to move from an operational first generation online catalog to an enhanced second generation online catalog. The purpose of this paper is to discuss the migration path chosen by CSU Chico for this transition, and particularly to illustrate how this transition is being made in a manner transparent to the users of the current first generation system. As always the data­ base and maintaining its integrity is the crucial ele­ ment in this transition. The methodology used at Chico to create, load and index a “clean” MARC database which has been synchronized with the current system’s non-MARC database is discussed in detail. A c c e ss t o I n f o r m a t i o n in t h e O n l i n e L ib r a r y Joe Santosuosso CLSI The distribution of electronic information is by­ passing libraries. Steps which academic libraries can take to continue to play a role in the dissemina­ tion of information in an electronic environment are described, including a change in orientation from information ownership to information access. e of the Baltimore Symphony Orchestra. T h e E f f e c t o f A u t o m a t i o n o n t h e R a t e o f C h a n g e in P ro c ed u r es Pat Weaver-Meyers Nedria Santizo University of Oklahoma The continuing change in procedures that are art of new software development by vendors re­ uires constant retraining of personnel and may ot always be changes which your institution eems desirable. Realizing that the vendor’s goals ay not be consistent with your library’s goals is asic to deciding whether to adopt, alter, defer or eject new capabilities. Some strategies are recom­ ended to help librarians, in their increasing role s trainers and procedure manual developers, cope ith the constant change which seems to accom­ any automation. Eight other papers deal with Technology/Auto- ation. Under Academic/Research Librarianship: Patricia Tegler and Constance Miller, “Online earching and the Research Process.” Under Bibliographic Control/Cataloging: David Gleim, Jaye Bausser, and Jinnie Y. Davis, Error Detection in Bibliographic Records: Can he Computer Do It All?” Ichiko Morita, “Quality Control of Online Cata­ gs: Automation vs. Human Control.” Under Bibliographic Instruction: Linda Piele, Judith Pryor, and Harold Tuckett, Teaching Microcomputer Literacy: New Roles or Academic Librarians.” p q n d m b r m a w p m S “ t lo “ f January 1986 / 45 Judith G. Robinson and Julia R. Shaw, “The Ef­ fect of an End-User Training Program on an O n­ line Search Service.” Under Collection M anagement/Development: Colleen Cook, “A Model Interactive Automated Acquisitions System.” Norma Creaghe and Douglas A. Davis, “H ard ­ copy in Transition: The Plan for a Prototype Auto­ mated Storage and Retrieval Facility for Low Use Library Materials at California State University, Northridge.” Under Readers’ Services: Victoria Ann Reich and Melissa Ann Betcher, “The Library of Congress Optical Disk Print Pilot Project Staff E valuation.” USER SURVEY See under Readers’ Services: K ath leen D u n n , “ Psychological Needs and Source Linkages in U ndergraduate Information- Seeking Behavior.” ACRL Continuing Education Courses, Baltimore ACRL’s CE courses are designed to provide li­ brarians with knowledge and skills in areas of m an­ agement, bibliographic instruction, library skills, technology update, and professional development. They are ta u g h t by lib ra ry p ractitio n ers well known for their expertise in these topics. All regis­ trants will receive a copy of the course syllabus. The courses will be held at the Omni Hotel on Monday and Tuesday, April 7-8, im m ediately prior to the conference. ACRL members receive a 30 % discount on fees. If you register after March 7, you must include an additional $15 late fee. A federal tax deduction is allowed for educational expenses (including regis­ tration fees, travel, meals, lodging) if courses are undertaken to m aintain or improve professional skills (Treasury Reg. 1.162-5). For registration in fo rm atio n , co n tact Sandy Donnelly, ACRL/ALA, 50 E. Huron St., Chicago, IL 60611; (312) 944-6780. A certificate of completion for each course will be issued. Every successful completion of 10 hours of continuing education is equal to one Continuing Education Unit (CEU). ACRL maintains a CEU record for each participant. All courses are ap­ proved for ML A re-certification credit. P u b l i c S e r v ic e u n d e r P r e s s u r e : I m p r o v i n g t h e R e s p o n s e CE 113 deals w ith the problem endemic to p u b ­ lic service—the difficult encounter betw een li­ brary staff and patron th a t results in an unsatisfac­ tory outcome. Participants will examine ways of analyzing our knee-jerk responses under pressure and developing new responses th a t produce better results; discuss and practice techniques of handling pressure situations constructively by using exam­ ples from our day-to-day experiences (e.g., re­ sponding to the pushy patron, the VIP who refuses to accept a library policy, or the bizarre-appearing patron; dealing w ith a tough reference problem under adverse conditions, such as long lines, clos­ in g tim e ; c o m m u n ic a tin g w ith a h a rd -to - understand patron; and much more). The limits of professional conduct will be explored w ith ques­ tions such as “W hen is it ok to get angry at the p a ­ tron?” “Do I have to take abusive language from the patron?” Each participant will receive a hand­ book of specific effective responses to the types of situations dealt w ith in the workshop. Note: This workshop does not deal w ith the mentally disturbed patron. Instructors: Anne Lipow , L ibrary E ducation Officer, and Suzanne Gallup, Head, Cooperative Services, University of C alifornia, Berkeley L i­ brary. Date: Monday, April 7, 9:00 a .m .-4:30 p.m . Fee: ACRL Members (30% discount), $75; non­ members, $110. C EU Credit: .7. Lim ited: to the first 100 registrants. P r e p a r i n g f o r T e c h n o l o g i c a l C h a n g e CE 301 provides an opportunity for librarians to explore new roles, responsibilities, and services w ithin the increasingly technological environment of libraries; to identify specific areas in which change can be anticipated and planned for; and to explore a variety of actions or strategies which can be used to address staff needs. Instructors: Sheila C reth, H ead of Personnel Services, University of Michigan Libraries, and Anne Lipow, Library Education Officer, Univer­ sity of California, Berkeley. Date: Monday, April 7, and Tuesday, April 8, 9:00 a .m .-5:00 p.m . Fee: ACRL Members (30% discount), $150; non-members, $220. 46 / C &R L News C EU Credit: 1.4. Lim ited: to the first 75 registrants. W r i t t e n C o m m u n i c a t i o n i n L i b r a r ie s CE 504 is designed for librarians who must w rite on the job and who wish to do it more effectively and efficiently. Following an overview of general principles applicable to all w ritten com m unica­ tion, the workshop considers several specific forms: letters and memos, reports, minutes of meetings, inform ational publications, press releases, and new sletters. It concludes w ith a discussion on methods used for physical preparation and repro­ duction. Instructor: Richard D. Johnson, Director of Li­ braries, State University College, Oneonta, New York (formerly editor of College & Research L i­ braries, co-editor of New Horizons fo r Academic Libraries and acting editor of Choice). Date: Monday, April 7, 9:00 a .m .-5:00 p.m . Fee: ACRL Members (30% discount), $95; non­ members, $135. C EU Credit: .7. Lim ited: to the first 35 registrants. L ib r a r i a n s a s Su p e r v is o r s CE 101 provides participants w ith skills neces­ sary to become effective supervisors in library orga­ nizations. Helps participants develop awareness and understanding of current m anagerial concepts and practices. Specific objectives include: to in­ crease self-awareness of behavior and managerial philosophy; to develop a greater appreciation of the supervisor’s role and contribution to improving library performance; to gain an understanding of the skills required for effective supervision; and to examine individual approaches to supervision in response to the needs and demands of particular sit­ uations. Instructor: Maureen Sullivan, Head of Person­ nel, Yale University Library. Date: Monday, April 7, 9:00 a .m .-5:00 p.m . Fee: ACRL members (30% discount), $95; non­ members, $135. CEU Credit: .7. Lim ited: to the first 30 registrants. T e a c h i n g M e t h o d s f o r t h e B i b l i o g r a p h i c I n s t r u c t i o n L i b r a r i a n CE 202 provides an introduction to basic learn­ ing theory and altern ate instructional methods used in library instruction. Participants will work on designing and modeling an instructional ses­ sion. Instructor: Cerise O berm an, Head, W alter Ref­ erence Library, University of Minnesota. Date: Monday, April 7, and Tuesday, April 8, 9:00 a .m .-5:00 p.m . (2-day course). Fee: ACRL Members (30% discount), $190; non-members, $270. CEU Credit: 1.4. Lim ited: to the first 30 registrants. S u r v e y R e s e a r c h M e t h o d s CE 503 seeks to acquaint participants w ith the m ethodology involved in conducting servey re­ search, including: sampling techniques, question­ naire design, points to be included in proposals and w ritten reports, and the critical evaluation of sur­ veys found in the library literature. Participants are urged to bring their own study ideas to the workshop. Instructor: Gary A. Golden, Acting Head of Ref­ erence, University of Illinois. Date: Monday, April 7, and Tuesday, April 8, 9:00 a .m .-5:00 p.m . (2 day course). Fee: ACRL m em bers, (30% discount) $190; non-members, $270. Lim ited: to the first 30 registrants. E s t a b l i s h i n g t h e C o l l e g e B i b l i o g r a p h i c I n s t r u c t i o n P r o g r a m CE 103 provides an overall review of m anagerial consideration essential in establishing the success­ ful BI program . Program components examined will include political aspects, staff needs, budget­ ary support, and faculty and adm inistration sup­ port. Instructor: Dennis Robison, University L ib rar­ ian, James Madison University. Date: Tuesday, April 8, 8:30 a .m .-5:45 p.m . Fee: ACRL Members (30% discount), $95; non­ members, $135. CEU Credit: .8. Lim ited: to the first 30 registrants. M a n a g i n g St u d e n t W o r k er s in A c a d e m i c L ib r a r ie s CE 107 seeks to clarify the nature of the student worker’s role in academic libraries and the role of the supervisor of student workers; to identify m an­ agement theories appropriate to student workers; to recognize the im portance of selection, training, and supervision of student workers; to identify di­ lemmas or problems which occur in the m anage­ ment of student workers; and to become familiar w ith various ways in which policies and procedures can be com m unicated to student workers. The course is intended for librarians who have had at least one year of experience m anaging student workers or m anaging supervisors of student work­ ers. Instructor: Michael D. K athm an, Director of Libraries & Media Services, St. John’s University, and Jane K athm an, Assistant Professor and Chair of the M anagement D epartm ent, College of St. Benedict. Date: Friday, April 8, 8:30 a .m .-5:00 p.m . Fee: ACRL Members (30% discount), $95; non­ members, $135. CEU Credit: .8. Lim ited: to the first 30 registrants. January 1986 / 47 The A lb ert S. Cook Library, Towson State University. A n I n t r o d u c t i o n t o L i b r a r y C o n s u l t i n g P r o c e s s a n d S k i l l s CE 505 will provide experienced librarians w ith an overview of com petencies, m ethods, roles and relationships th a t contribute to effective consulta­ tion in academic libraries. T he consultant m ay act as a trainer, fact-finder, researcher, diagnostician, conflict negotiator, or system designer. The course will examine the roles typically played by a consul­ tant and the required skills, related problem s, and expected results. T he ingredients in effective con­ sulting relationships will be exam ined, including: the consultant contract, orientation to the library, access to inform ation, conceptual fram ew orks for analyzing inform ation, w orking relationships w ith key staff, presenting results, and assessing the expe­ rience. Instructor: D uane W ebster, D eputy Executive Director, Association of Research Libraries, Office of M anagem ent Studies. Date: Tuesday, April 8, 9:00 a .m .-5 :0 0 p.m . Fee: ACRL m em bers (30% discount), $95; non­ members, $135. CEU Credit: .7. Lim ited: to the first 35 registrants. C r e a t i v e A p p r o a c h e s t o V id e o f o r B i b l i o g r a p h i c I n s t r u c t i o n It is estim ated th a t over 600 academ ic libraries have p ro d u ced videotapes for b ib lio g rap h ic in ­ struction. CE 206 examines uses of video, critical production issues, and a financial com parison of various m edia products. M any examples of library video products will be exam ined. In addition, crea­ tive problem -solving techniques will be applied to the process of developing a videotape project. A num ber of exercises designed to enhance creative potential will be conducted. Instructor: Thom as McNally, H ead, C irculation D ep artm en t, Ohio State University. Date: Tuesday, April 8, 9:00 a .m .-5 :0 0 p .m . Fee: ACRL m em bers (30% discount), $95; non­ m em bers, $135. C E U Credit: .7. L im ited: to the first 40 registrants. O p e r a t i n g a n d M a r k e t i n g F e e - B a s e d S e r v ic e s i n A c a d e m i c L i b r a r i e s : A S m a l l B u s i n e s s A p p r o a c h CE 108a provides inform ation to enable ad m in ­ istrators an d lib ra ria n s from academ ic libraries and especially operating m anagers w ith the tools to analyze critically fee-based service operations. P a r­ ticipants are urged to bring any existing service brochures, price schedules, policy statem ents, and business plans w ith them to the program . These docum ents w ill be especially useful d u rin g th e w orking portion of th e program . Instructor: B arbara Stum p, D irector, Regional 48 / C&RL News Information & Communication Exchange, Rice University Library. Date: Tuesday, April 8, 9:00 a.m .-5:00 p.m. Fee: ACRL members (30% discount), $95; non- members, $135. CEU Credit: .7. Limited: to the first 50 registrants. P l a n n i n g f o r Se c u r it y in A c a d e m ic L ib r a r ie s CE 114 examines factors involved in designing a security program for an academic library build- ing(s) from building use policy through implemen­ tation. Participants will be asked to bring informa­ tion with them concerning their own libraries. The course will consist of a variety of information ses­ sions and activities leading to the development of indivilized security programs which address the safety of staff, patrons, and materials at all times. Instructor: Thomas McNally, Head, Circulation Department, Ohio State University. Date: Friday, April 7, 9:00 a.m .-5:00 p.m. Fee: ACRL members (30% discount), $95; non­ members, $135. CEU Credit: .7. Limited: to the first 40 registrants. A diner’s guide to Baltimore By Bill Wilson AC RL National Conference Publicity Committee M encken reminded his readers that “Baltimore lay very near the immense protein factory of the Chesapeake Bay, and out of the bay it ate divine­ ly... .There is a saying in Baltimore that crabs may be prepared in fifty ways and that all of them are good.” Seafood is what Baltimore’s restaurants are best known for, but there is an amazing variety of cookeries (and price ranges) from which to choose, as the following very select list should suggest. Clustered by geographic settings is a personal selec­ tion of over 60 eateries within an eight-block radius of the Inner Harbor. This array omits many of Bal­ tim ore’s finest establishments th a t are further afield. For those who wish to venture forth by auto or taxi, four free publications (available in or near conference hotels) contain much longer, annotated lists of the moderately priced to the very expensive restaurants: The Baltimore Chronicle, Baltimore Good Times (published by the Baltimore Office of Promotion and Tourism), Baltimore Scene Maga­ zine, and City Paper. In this list, $ will stand for a meal that probably will cost less than $10 per person; $$, a meal in the range of $10-$20. Cocktails and wine are extra, of course. Also, figure in 5 % sales tax and 10-15 % for a tip. Unless otherwise noted, these restaurants ac­ cept several credit cards. Reservations are advised for lunch and dinner, unless it is stated that they are not accepted. If breakfast is available or featured, that is indicated; all charge less than $10, and most are in the $2-$4 range. Bon Baltimore appetit! 1H.L. Mencken, A Choice of Days... New York: Knopf, 1980, pp. 40, 43. Conference hotels All of the conference hotels have coffee shops and dining rooms, although for the Holiday Inn and the Omni International Hotel their eateries will be renovated by April. The Baltimore Plaza Hotel, 110 South Eutaw Street between Lombard and Pratt, 962-0202, features its Cafe Atlantic with breakfast from 6-11 a.m.; lunch from 12-3 p.m. $; and dinner from 5-10 p.m. $$. The restaurant in Days Inn, at 100 Hopkins Place, 576-1000, is called Hopkins Place. It is open from 6 a.m. until 10p.m ., with a weekday brunch until 11 a.m.; lunch $; and dinner $$. The Hyatt Regency Hotel on Light Street across from Harborplace, 528-1234, has a coffee shop with a cascading waterfall called Cascades, which Monday-Thursday is open 6:30 a.m. until only 3 p.m. for breakfast and lunch $, but Friday and Sat­ urday stays open for dinner $$. The Trellis Garden is an elegant restaurant set amid lush greenery on the third floor of the Hyatt, which features sea­ food, beef, pasta, and salads for lunch starting at 11:30 a.m. and dinner from 6 p.m. $$. Atop the Hyatt is a wonderful view of the city and harbor from Skylights Bar & Restaurant, which serves a lunch of deli sandwiches and other lite fare from 11:30 a.m. to 2 p.m. $ and a dinner of beef or sea­ food selections from 5 to 10:30 p.m. $$. Harborplace The Light Street Pavilion has mostly restau­ rants, food stalls, and boutiques. Philip’s Harbor­ place is the main attraction with three different places serving food on the Lower Level, 685-6600. January 1986 / 49 Fells Point, the original harbor o f Baltimore. These are offspring of an Ocean City (Maryland) seafood house, which has served “the finest in sea­ food since 1957.” O pen for lunch and dinner from 11 a.m .-11 p.m . $$. No reservations, b u t the piano bar that runs from 1 p .m . to 1 a.m . helps the w ait pass quickly. Two favorite fast-food stalls on the Lower Level are Prime Potato, 547-0233, w hich offers baked potatoes w ith a variety of delicious toppings $, and Ostrowksi’s Polish Sausage, 547- 8088, which sells hom em ade sausage on a stick, in a roll, or by the pound, $. On the U pper Level the American Cafe, 962- 8800, is the leading attraction, partially because it offers the best view of the Inner H arbor. Open for lunch and dinner from 11 a.m . until either 2 or 3 a.m. $$. Soups, sandwiches, salads, and desserts are featured. Swensen’s Ice Cream Factory is next door, 727-3500, and besides dessert treats, offers quiche, sandwiches, and salads $. For the w eight­ conscious the favorite spot on the U pper Level is Flying Fruit Fantasy, 547-8448, w hich serves fresh fruit cups and fruits and juices blended into n atural fruit shakes $. North and East of the Inner Harbor The P ra tt Street Pavilion of H arborplace has sev­ eral distinctive restaurants th a t are easily found. In this section I have listed ten places to eat th a t may not be so obvious. T he Baltim ore N ational A quar­ ium, w hich m any conference goers will w an t to see during the reception on Thursday evening, fea­ ures the A quarium Cafe, 576-3839, open at 11 .m . for lunch and snacks until 5 p .m ., M onday- hursday, and until 7 p.m . the other days $. Sea­ ood, salads, sandwiches, and desserts are served in relaxed harbor-side setting. T he Chart House, 601 East P ra tt Street, 539- 616, is the chain restaurant w hich specializes in teak, prim e rib, and seafood, and which is housed n a converted warehouse. Mud pie is the one m em ­ rable dessert. No lunch or reservations. Cocktails rom 3 p .m . and dinner from 4 until 10:30 p.m . $$. hez Fernand, form erly in Ellicot C ity before be­ ng w iped out by fire, 805 East Fayette Street, 752- 030, features special gourm et dinners M onday nd F riday b u t is open for lunch and dinner of ore standard French fare every day, $$. Ask to be eated in the garden room th a t overlooks Balti­ ore’s famous Shot Tow er and the redevelopm ent long the Falls way. Connolly’s Seafood House, 701 East P ra tt Street, 37-6400, is a funky, dow n-to-earth crabcake e at­ ry $ on the w aterfront in an old galvanized steel uilding, run by the same family for over 80 years, nd a favorite w ith Mayor Schaefer. Closed Tues­ ay; no credit cards. L’Ecole, 19 S. Gay Street, 52-1446, has daily luncheon specials p rep ared nd served by students of Baltim ore’s International ulinary Arts Institute $$. M onday-T hursday, 12 o o n -l:4 5 p .m .; Friday buffet 11:30 a .m .-1:45 .m . Reservations strongly advised. If you w an t he fare w ithout the service, try their deli and bak­ t a T f a 6 s i o f C i 8 a m s m a 8 e b a d 7 a C n p t 50 / C &R L News ery next door for take-outs, 752-1482. The Baltimore City Schools run the Kid’s Diner as a training place for learning cookery and busi­ ness skills in the diner of the movie Diner, now situ­ ated at 400 East Saratoga at the corner of Holliday Street, just one block north of the City Hall, 396- 3583. It is open for modestly-priced breakfasts and lunches from 7 a .m .-3 p.m . $. Hotcakes are a spe­ cialty. No credit cards; no reservations. Uncle Lee’s Harbor Restaurant, 44 South Street, 727-6666, is Baltimore’s best known Szechuan C hi­ nese restaurant and is located in a converted bank building. Lunch and dinner from 11:30 a.m ., w ith many seafood specialties $$. The W ater Street Ex­ change, 110 W ater Street (where the harbor used to end), 332-4060, offers light fare w ith emphasis on vegetables and enormous sandwiches in a Victo­ rian setting for lunch and dinner from 11:30 a.m . $$. Winchester’s Restaurant & Pub is next door at 102 W ater Street, 576-8558. Lunch of croissants and salad or deli sandwiches starts at 11 a.m . $. Through Thursday, W inchester’s is open only until 9 p.m . for dinner, 11 p.m . on Friday, and 12 m id­ nig h t on S aturday. T em p tin g unusual seafood combinations and steaks are served $$. The Pub, which attracts a Yuppie crowd, stays open until 2 a.m . A favorite home-style restaurant of attorneys and bankers is Werner’s Rstaurant, 231 E. Red­ wood Street, 752-3335. Service is from 7 a.m . to 2:30 p.m . for plentiful breakfasts or lunch of hot platters, shrimp, or sandwiches $. Since this Art Deco spot is popular and no reservations are taken, plan to lunch early or about 2 p.m . No credit cards. Little Italy Baltimore’s most famous enclave of ethnic res­ taurants just beyond the Inner H arbor to the east offers at least nine choices. To get there you could ride the Baltimore Trolley on the Inner H arbor Route, which operates weekends and holidays be­ tween 10 a.m . and 11 p .m ., and Friday evenings from 5 p.m . until 11 p.m . Fare is only 25 cents. At busy times reservations are in order for any of these restaurants. Caesar’s Den, 223 S. High Street, 547- 0820, specializes in Roman, Neapolitan, and Sici­ lian cookery from 11:30 a.m . for lunch and dinner $$. Capriccio, 845 Faw n Street, 685-2710, serves N o rth ern Ita lia n cuisine for lunch from 11:30 a .m .-2:30 p.m . and for dinner from 5 p.m . $$. Chiapparelli’s Restaurant, 237 S. High Street, 837- 0309, specializes in veal, salads, and homemade pastas for lunch and dinner from 11 a.m . $$. Dale- sio’s, 829 Eastern Ave. ‚ 539-1965, has fresh seafood specials daily for dinner from 4 p .m ., except Sun­ day when service starts at 2 p.m . Gnocchi is served instead of pasta $$. Da Mimmo, 217 S. High Street, 727-6876, features piano music nightly w ith its fine cuisine $$. Opens for lunch at 11:30 p.m . DeNitti’s, 906 Trinity Street, 685-5601, special­ izes in aw ard-w inning pizza. Opens at 11 a.m . for lunch and dinner $. Sabatino’s, 901 Faw n Street, 727-9414, offers both N orthern and Southern Ita l­ ian cuisine. Opens for lunch and dinner at noon $$. Trattoria Petrucci, 300 High Street, 752-4515, is famous for its mussel dishes, as well as veal, pasta, and seafood. M onday-Saturday opens for lunch and dinner from 11:30 a.m .; Sunday from 2 p.m . $$. Velleggia’s, 829 East P ratt Street, 685-2620, boasts sauces from family recipes, pasta, veal, fish, and beef for lunch and dinner from 11:30 a.m . $$ North and West to Pratt Central On the streets th a t run north or south in the one­ w ay tra ffic p a tte r n in th e h e a r t of B altim o re (Charles, Liberty, and Park) and on cross streets are to be found numerous inviting restaurants from Chinese buffet to Spanish elegant. The Charles Street Route of the Baltimore Trolley will take you close to m any of these restaurants for lunch, since it runs from 10 a.m . to 4 p .m ., Monday through F ri­ day. Brown’s Coffee Bar in the back of Brown’s Ar­ cade, 326 N. Charles, 752-2230, is open from 7 a.m . to 4 p .m ., M onday-Friday, and 8 a.m . to 2 p.m . on Saturday. Several varieties of coffees and teas are always available, as well as pastries, w af­ fles, and eggs for an inviting breakfast, or lunch of quiche and sandwiches $. Burke’s, 36 Light Street, 752-4189, is a favorite hangout for lawyers and those who haunt the night; open 7 a.m . to 2 a.m. Very busy at lunch. Noted for hearty fare such as burgers, and for crabcakes and good desserts after an evening’s entertainm ent $. The China Doll Restaurant, 406 Park Avenue, 539-7892, serves steamed fish as a specialty $. No credit cards. The Chinese Gourmet, 323 Park Ave­ nue, 685-2868, features a $4.75 Chinese buffet daily, for which reservations are suggested. Lex­ ington Market has been in business for over 200 years at Lexington and Paca Streets and provides an incredible array of food stalls from which to se­ lect a meal. Most famous is Faidley Seafood, 727- 4898, which offers a seafood cafeteria and a large ra w b a r, from 7:30 a .m . to 6 p .m ., M onday through Saturday $. The Lighthouse, 10 Park Ave­ nue, 727-3814, serves breakfast from 7 a.m ., Mon­ day through Saturday, and a good selection of sea­ food and steak for lunch $ and dinner $$. Louie’s The Bookstore Cafe, 518 N. Charles Street, 962-1224, specializes in seafood, light fare, an d yum m y desserts an d som etim es provides cham ber music performed by students from the Peabody Conservatory. A fine selection of reading m aterial is always on sale. Marconi’s, 106 W. Sara­ toga Street, 752-9286, is a favorite of old Baltimor­ eans, including P ratt staffers, for continental cui­ sine. Tuesday through Saturday lunch is served noon to 3:30 p.m . and dinner from 5 to 8 p.m . $$. No reservations, so a w ait in the hall is likely. Mar­ shall’s, 12 S. C alvert Street, 837-2233, serves a lunch of ribs, steaks, seafood, or sandwiches from 11:30 a.m . until 3 p.m . $, but no dinner. Bar re­ mains open until 2 a.m . Midtown Yacht Club is a d e lig h tfu l p u b in Mount Vernon near the Peabody and the W alters at 15 E. C entre Street, 837-1300, w hich offers soups and Cajun-inspired seafood cooking $ every day from 11:30 a.m . until 2 a.m . The Orchid, 419 N. Charles Street (next to w here U pton Sinclair lived in Baltimore), 837-0080, succeeds in blending French en trees w ith C h in ese in g re d ie n ts a n d sauces $$. Open every day for lunch from 11:30 a.m. to 3 p.m . and dinner from 5:30 until 11 p.m . Pacifica (in B ro w n ’s A rcade), 326 N. C harles Street, 727-8264, is B altim ore’s original mesquite charcoal grill restaurant, w hich offers fish, meats, and hamburgers, plus veal chop, game, and raw bar $$. Peerce’s Downtown, 225 N. Liberty Street, 727-0910, specializes in Louisiana-style gourm et cuisine for lunch and dinner $$ from 11:30 a.m . on weekdays, from 5 p.m . on Saturday, and from 4 p.m. on Sunday. Shogun, 316 N. Charles Street, 962-1130, is a feast for the eyes as well as the palate. It serves tr a ­ ditional Japanese dishes such as sushi, shasimi, tempura, kushiyaki, and teriyaki $$, from 11:30 Tuesday through Friday, from 5 p .m . on S atur­ day, and 4 p.m . on Sunday. Sony’s, 324 Park Ave­ nue, 539-2466, is a Phillipine restaurant th a t offers delightfully different dishes for dinner from 5:30 to 9:30 p.m . daily $$. Some of their treats are avail­ able for lunch in the Light Street Pavilion of H a r­ borplace on the Upper Level $. Tio Pepe’s is p ro b a­ bly th e b e s t-k n o w n ex p en siv e r e s ta u r a n t in downtown B altim ore, located in th e H ispanic- style cellar of a large townhouse at 10 E. Franklin Street, 539-4675. Tio Pepe’s is famous for its a u ­ thentic Spanish cuisine from mussels to gam e birds. To end your meal make a delectable choice from the pastry cart. L unch M onday-F riday from 11:30 a.m. to 2:30 p .m .; dinner M onday-Saturday from 5 p.m. and Sunday from 4 p.m . Reservations are essential $$. If you are a reader of G entlem an ’s Quarterly and dress accordingly, you will like Tug’s, 222 St. Paul Place, 244-7300, w hich serves seafood and steaks $$ for lu n c h fro m 11:30 a .m . to 2:3 0 p .m . M onday-Friday and for dinner from 5:30 to 10:30 p.m. M onday-Saturday. A favorite spot to lunch and shop for handcrafted gift items or baked goods is The W om an’s Industrial Exchange, 333 N. Charles Street, 685-4388. This is an old-fashioned tearoom th a t dates from 1882. Breakfast is served from 7 to 11 a.m . and lunch from then until 2:30 p.m. $. No credit cards. West toward the B&O Railroad Museum Off L om bard Street, w hich runs east to west, and off P ra tt Street, w hich runs west to east, and nearby, are several inviting restaurants. A favorite with politicians, including Senator Sarbanes, and famous for crabcakes is the Ambassador House Res­ taurant, 400 W. L om bard Street, 752-1819 $. The dining room is open from 9 a.m . to 10 p .m . and ac­ cepts credit cards; an adjoining grill facing E u taw Street is open 24 hours a day and discourages credit cards. Billy’s Restaurant & Lounge offers lunch and late nite fare from 11:30 a.m . to 2 a .m ., Mon­ day through Friday, on the first level of the C on­ vention C enter Mall, at Charles and P ra tt Streets, 244-0044 $. No reservations. Saturday happy hour from 8 p .m . to 2 a .m . R ight next door is Gus Leanos’ Restaurant Delicatessen, 539-1425, open from 7 a.m . for breakfast until 6 p .m . $. O n the second level of the Convention center mall is Cin­ nabar, w hich serves Szechuan and H unan cuisine from 11 a.m . until 10:30 p.m . $. A buffet lunch at $5.45 is popular. A pioneer in a restored V ictorian building in the construction zone around the C on­ vention C en ter is P.J. Crickett’s, 206 W . P ra tt Street, 244-8900, w hich ought to w in an aw ard for sticking it out through tw o th in years while streets and sidewalks w ere torn up. Lunch from 11:30 a.m . and dinner are served, featuring barbecued baby ribs, soups, salads, full-course meals, and a raw b ar $. If you are looking for a fam ily atm osphere, try the Friendly Ice Cream Shop (part of a chain), 100 E. P ra tt Street, 752-5320, for breakfast from 7 a .m . or lunch $ of salad, sandw ich or soup. T heir ice cream concoctions are good any tim e of the day. O pen M o n d a y -F rid a y until 6 p .m . and un til 5 p .m . on the weekend. No credit cards. Jake’s Deli- catesssen Carry-Out at 114 E. L om bard Street, 385-0010, m ight hit the spot on a nice day. L unch $ m ay be eaten either inside or outside on a plaza sur­ rounding one of the several nearby office blocks. A recent welcome addition nestled betw een Ridgely’s D elight and Barre Circle is La Parisienne French Pantry & Bistro, 925 W . B arre Street, just off W ashington Boulevard, 332-1065. A fine place for a co n tin en tal breakfast from 7 a .m ., M o n d ay - Friday, 6:30 p.m . on Saturday, or 2 p.m . on Sun­ day. No alcohol or credit cards. Popular w ith stu­ dents from the professional schools of the U niver­ sity of M aryland, as well as neighbors, is the Penn Restaurant, 663 W. P ra tt Street, 752-3606. Filling breakfasts are served as early as 6 a.m . Inexpensive meals w ith a dash of Greek flavor are served until 8 p. m. $. No credit cards. Also popular w ith students and staff of the University is the Galloping Gour­ met Cafe, 11 South Paca Street, across from Uni­ versity Square, 625-1441. M orning fare is served from 7:30 a.m . and lunch, either in or carry out, until 3 p .m . $. South Baltimore D irectly south of the Inner H arbor is the Federal Hill area, w hich has been largely gentrified, bu t to the west and south of the Hill is a large neighbor­ hood of working-class people. Several neighbor­ hood restaurants are inviting to tourists also. Alley- Oop’s, 1043 M arshall Street, 962-8988, specializes in seafood and pasta $. This place is tucked in a side January 1986 / 53 54 / C &R L N ew s street just north of the Cross Street M arket and is open for lunch and dinner from 11 a.m . until 10 p . m . , M o n d a y - T h u r s d a y , a n d u n til 2 a .m . F riday-Sunday. The Cross Street M arket itself, be­ tw een Light and S. Charles Streets, gives visitors a taste of the real Baltim ore at places such as Nick’s for raw bar and other seafood or Steve’s Lunch, a long, old-fashioned, stand-up lunch counter, both $. M onday-T hursday the M arket is open from 7 a.m . to 6 p.m . and on Friday and Saturday from 6 a. m . ‚ for those joggers who w an t something after a run. Also, just across from the M arket is Sisson’s, 36 E. Cross Street, 539-2093, which is a b ar w ith beer on tap and crowded w ith convivial people who like their music loud. From 5 p.m . dinner $, featuring Cajun cuisine, mussels, and oysters, is served. Regi’s, 1002 Light Street, 539-7344, is a tonier place in this eclectic neighborhood, and serves lunch, dinner, and especially brunch $$. D aily spe­ cials, original sandwiches, and chili are popular. The Rusty Scupper, 402 Key H ighw ay at the Inner H arbor M arina, 727-3678, is p a rt of a chain. This is an ideal spot to view crafts plying the Inner H a r­ bor. Open daily from 11:30 a.m . to 10 p .m . and Sunday from 1 to 9 p .m ., seafood is featured $$. The Soup Kitchen, 1026 S. Charles Street, 752- 3810, specializes in soups, salads, light fare, and w onderful desserts, as does its sister establishment in the Light Street Pavilion of H arborplace $$. If you w an t to see a real soup kitchen for the m any homeless of Baltimore, the Catholic C hurch runs one on Franklin Street, practically at the front door of P ra tt C entral. Szechuan, 1125 S. Charles Street, 752-8409, is considered by m any to be the best C hi­ nese restaurant in Baltimore, serving Peking-style as well as Szechuan dishes of beef, pork, poultry, and seafood—some spicy hot and some mild $$. Bring your own alcoholic beverages for lunch Mon- d ay -F rid ay from 11:30 a.m . to 3 p .m ., or dinner M onday-F riday from 5 to 10 p.m . and Saturday 4 to 10:30 p.m . Be prepared for a w ait if you go on Friday or Saturday night. Transportation T.V. Travel is the official travel agency for the C o n feren ce . Any a tte n d e e p u rc h a s in g tick ets through T.V . Travel and travelling round-trip on Eastern Airlines may save 40% off the full coach airfare. Reservations for these Eastern tickets must be m ade and tickets purchased at least seven days prior to departure. T.V. Travel will also be able to offer discounts on A m erican Airlines. All atten d ees tra v e llin g round-trip to the conference on American Airlines may save 40 % off the coach airfares by making res­ ervations at least 30 days prior to departure. For reservations m ade 7-29 days prior to departure, a 35% discount is being offered. Any attendee booking 30 days in advance whose stay includes a Saturday night m ay take advantage of further discounts; just ask the reservationist to check for the lowest available airfare. In addition to the special airfares, all conference attendees purchasing tickets through T.V . Travel will receive $150,000 w orth of com plim entary tr a ­ vel accident insurance. To make reservations, call (800) 543-9089; in Ohio (800) 762-0712. Use the identifier: “A C R L .” The newly-expanded Baltim ore-W ashington In ­ ternational A irport is located 10 miles from center city. Taxis and buses provide easy access to dow n­ town. Baltim ore’s recently refurbished Pennsylvania S tatio n is lo cated a fiv e-m in u te taxi rid e from center-city hotels. A m trak service provides rapid transportation along the entire Northeast corridor, including M ontreal, Boston, New York, Philadel­ phia, W ashington, and points south, w ith indirect routes from Chicago, New Orleans, and the West Coast. Baltimore is conveniently linked by the In te r­ state system in four directions from the Beltway (I- 695) th a t surrounds the city: 1-70 to Frederick and the west, 1-83 to H arrisburg and the north, and I- 95 northeast to New Jersey and southwest to W ash­ ington. Trailw ays (close to the Convention Center) and G reyhound both serve Baltimore. For detailed sightseeing inform ation about Baltimore and envi­ rons c o n su lt th e te n -p a g e sectio n in th e A A A Guide. W ithin Baltimore, tourists are well-served by the new M etro, public transit buses, and taxis. The conference hotels are all w ithin w alking dis­ tance of the Convention Center. Placem ent Service A Placem ent Service will be available for use by any conference p articip an t to list job openings or to register as a job applicant for entry-level through upper m anagement-level positions. The Placem ent Service will be located in the Baltim ore Conven­ tion C enter. Interview tables and space will be available. If you wish to be sent forms to use the Placem ent Service at the conference, send your nam e and ad ­ dress to: Energies for Transition, Placem ent Ser­ vice, ACRL, 50 East H uron Street, Chicago, IL 60611. Specify if you w an t an employer or employee form. 56 / C &RL News Baltim ore’s Nati Registration Registration will be at the Baltimore Convention Center and will open at 8:00 a.m. on April 9,1 9 8 6. All meetings, with the exception of the Continuing Education courses at the Omni Hotel, will be at the Baltimore Convention Center. Full-conference participants can save $20 by registering by March 1, 1986. Fees for the full con­ ference postmarked by March 1 are as follows: for members of both ALA and ACRL, $90; for mem­ bers of ALA and not ACRL, $115; for members of ACRL chapters who are not members of ALA, $125; for non-members of ALA, $130; for ALA stu­ dent members, $30; for non-librarian guests, $30. All full-conference registration fees postmarked after March 1 are $20 in addition to the appropri­ ate cost given above. Daily registration will only be available on-site in Baltimore. Daily costs are as follows: for mem­ bers of both ALA and ACRL, $40; for members of ALA and not ACRL, $45; for members of ACRL chapters who are not members of ALA, $50; for non-members of ALA, $55; for ALA student mem­ bers, $20; for non-librarian guests, $20. All personal and institutional members of ACRL in the United States and Canada should have re­ ceived a registration packet by now. Non-members onal Aquarium. d ACRL members in other countries may re­ uest registration materials by mailing the form on age 58. Hotels Six official conference hotels within a few blocks f the Convention Center have been confirmed for e Conference. Rates at the hotels range from 46-$89 for a single and from $66-$99 for a dou­ le. A 11 % city/state hotel tax must be added to all rices. Reservations for rooms at the official con­ rence hotels are being handled by the Baltimore onvention Bureau. Use the form in the pre­ gistration packet to reserve a room. The six official conference hotels are: Days Inn: Opened in September 1984, the Days n offers moderately priced rooms, dining facili­ es and is directly across the street from the Con­ ention Center. Holiday Inn: A major renovation to be com­ leted this month will add an indoor pool and re­ odeled rooms and restaurant. Howard House: An older hotel in downtown altimore, nicely restored with moderately priced comodations. H yatt: Linked by an overhead pedestrian walk­ an q p o th $ b p fe C re In ti v p m B ac Jan u ary 1986 / 57 way to the Convention Center and Harborplace, the Hyatt is a lovely 14-story hotel with an atrium, restaurants, tennis courts and a jogging track. Omni: Also connected to the Convention Center and Harborplace by overhead walkways, the Omni has been completely renovated and is a first- class hotel. Plaza: Just opened in 1985, the Plaza offers an indoor pool, saunas and exercise facilities as well as comfortable rooms and a restaurant. Veteran conference goers know that there are many unplanned ways to enhance the experience of a conference by sharing informal moments with colleagues who are staying at the same hotel. How­ ever, there may be reasons why some persons do not wish to register at a conference hotel. Some al­ ternatives are listed below. Those librarians travel­ ing by auto and/or bringing families on spring va­ cations may wish to reserve room(s) at one of several family motels, most of which are near the Beltway that surrounds Baltimore. If so, call: Best Western (4 in the area), (301) 467-2693; Holiday Inn (10 besides the Conference hotel on Lombard Street), (800) 465-4329; Quality Inns (4 in the area), (800), 228-5151; Ramada (1 in the area), (800) 228-2828; or Shoney’s Motor Inn (1 brand new and just off the Beltway, off 1-95 on the south­ western side of downtown), (301) 646-1700. Within a mile or two of the Convention Center, there are three new, elegant, small hotels from which to choose. The Admiral Fell Inn is on Balti­ more’s waterfront at 888 S. Broadway in Fells Point, (301) 522-7377. Its 37 rooms range from $80-$125 for a single and $90-$135 for a double. Rates include continental breakfast in the library near the lobby, shoe shine, morning paper, and transportation to the Convention Center. The Shirley House, “Your Home Away from Home,” is in a restored Victorian building off Mount Vernon Place at 205 W. Madison St., (301) 728-6550. Seventeen rooms are priced from $50 for a single to $110 for a suite. Add $15 for an addi­ tional occupant. Most rooms include an equipped kitchenette, but a continental breakfast is served in the lobby. A block away is a busline downtown, and transportation is provided to the Convention Center. Society Hill Hotel is a stunning Edwardian townhouse with 15 guest rooms across the street from the Meyerhoff Symphony Hall at 58 W. Bid­ dle Street, (301) 837-3630. Rooms are priced ac­ cording to size of bed— not the number of room oc­ cupants. $65 for single, $75 for queen, $80 for two double beds, and $90 for king. Price includes free potpourri in bath, continental breakfast in the room, off-street parking, and private-line, free, lo­ cal telephone service. Society Hill Hotel has a very snug bar/restaurant in the basement. Although Baltimore is London-like in its neigh­ borhoods, the bed and breakfast phenomenon has yet to really hit. However, just south of the Inner Harbor, with some rooms overlooking it, is Eagle’s Mere Bed & Breakfast at 102 E. Montgomery Street, (301) 332-1618. Four rooms can accommo­ Fells Point harbor area at the fo o t o f Broadway Street at night. 58 / C&RL News date up to a total of 8 persons at $40 for a single or $55 for a double. No credit cards; a deposit is re­ quired. Right down the street at 112 E. Montgom­ ery Street in the Federal Hill Historic District is Harborview Bed & Breakfast, (301) 528-8692, which has three rooms priced at $65 per room. De­ pending upon the number of guests, breakfast is served either in the kitchen or the dining room. No credit cards. Rachael’s Dowry is a townhouse in Ridgely’s De­ light, a few blocks west of the Convention Center at 621 Washington Boulevard, (301) 385-2656. There are only two guest rooms, which rent for $50 as singles or $55 as doubles. Credit card numbers can be used to reserve a room, but the owner pre­ fers cash or travelers checks for payment. Breakfast is in the dining room. The Traveller in Maryland is a bed and breakfast booking agency which caters to individuals. Tourists are matched with compatible hosts in private homes of quality. Room prices range from $45 to $65 per night for double occu­ pancy. Continental breakfast is furnished. The of­ fice is at 33 West Street, Annapolis, MD 21401, but the staff prefer to make reservations from 9 a.m. to 5 p.m. by phone, (301) 269-6232, or local line 261- 2233 from Washington, if you are there on busi­ ness. For the youthful librarian on a tight budget, Bal­ timore now boasts an American Youth Hostel, just across the street from Enoch Pratt’s Central L i­ brary, where there will be a reception on Wednes­ day evening. The hostel address is 17 W. Mulberry Street, (301) 576-8880. $7 per night for members; $10 for non-members; dorm-style with some light cooperative work required. Proceedings The Conference Proceedings will be available in Baltimore and all full conference registrants will receive a complimentary copy. Daily conference registrants may purchase copies on-site for $10. Copies will be sold after Conference at a cost of $22 to members and $30 to non-members. ACRL members should have received registration materials in December. If not, fill out and send in the form below. Non-members—detach this section and send for your registration materials. I am not a member of ACRL. I am interested in the BALTIMORE CONFERENCE. Please send me the preliminary program and registration materials. Return to: BALTIMORE CONFERENCE ACRL/ALA 50 East Huron Street Chicago, IL 60611 (312) 944-6780 LET ME TELL YOU WHY UTLAS DOES IT BEST. 1 .N0 COPYRIGHT This policy applies to all UTLAS files, including REMARC. The database you create is your own. 2. FREEDOM OF CHOICEThe UTLAS database is very large. But, more important, Retrospective Conversion?USAN SEVERTSON it retains the unique contributions of its client libraries. Vice President This lets you choose the record to suit your need: from Marketing medical libraries with MESH headings to public libraries UTLAS Corp. with modified LC headings. 3. AUTHORITY CONTROLOptimize your RECON investment with UTLAS authority control. Consistent AACR2 headings and ìinked au­ thority records for cross references. LC names, subjects and series are up to date. 4. CUSTOM-TAILORED SERVICESYou choose the method for your retrospective con- version from microcomputer-based batch RECON to full UTLAS service from your shelf list. 5 . DATABASE UPGRADE If you are moving from CIRC to OPAC, send us your brief circulation records and we will upgrade them to UTLAS full MARC for your online public access catalog. EFFECTIVE SOLUTIONS Now, compare UTLAS RECON to any other service. We’ve got FOR LIBRARIES better solutions. Call us today and find out more about what WORLDWIDE we can do for you. UTLAS Corp. 1611 North Kent Street, Suite 910, Arlington, VA. 22209 Telephone (703) 5 2 5 -5 9 4 0 or (800) 36 8-3 0 0 8 TOLL FREE Jan u ary 1986 / 61 Exhibits Program Attendees can visit 180 exhibits of publishers, audio-visual producers, equipment and materials suppliers, networks and consortia, wholesalers and jobbers, computer and micrographics suppliers, computer-based reference services— one of the largest exhibits of its kind in the nation. Exhibitors at the conference (as of December 1985) include: Aetnastak Steel Library Bookstacks Jerry Alper, Inc. Academic Press, Inc. Allen & Unwin, Inc. Ambassador Book Service, Inc. American Enterprise Institute American Library Association The American Spectator Association of Research Libraries/OMS American Psychological Association Association of American University Presses Baker & Taylor Ballen Booksellers International, Inc. Bell & Howell James Bennett Library Services Bernan Associates B.H. Blackwell, Ltd. Blackwell Library Systems, Inc. Blackwell North America, Inc. Boley International Subscription Agency, Inc. The Book House, Inc. Book Services International R.R. Bowker Company Brookes Publishing Co. The Buckstaff Co. C L Systems, Inc. Cambridge University Press Career Guidance Foundation Carlyle Systems Casalini Libri Catholic University of America Press and School of Library & Information Science Center for Association Publications, Inc. Chadwyck-Healey, Inc. Choice/ACRL CLASS Clearwater Publishing Commonwealth Agricultural Bureaux Coutts Library Service Database Services, Inc. Disclosure Information Group Dukane Corporation Dun’s Marketing Services (a company of the Dun & Bradstreet Corp.) DYNIX, Inc. E .B .S ., Inc., Book Service EBSCO Subscription Services Facts on File, Inc. The Family Album, A .B .A.A. The Faxon Co. Franklin Book Co. Gaylord Bros., Inc. Geac Computers International Genealogical Publishing Co., Inc. Greenwood Press Grove’s Dictionaries of Music/Stockton Press G .K . Hall Hammond, Inc. Otto Harrassowitz The Heckman Bindery, Inc. The Heritage Foundation Humanities Press International, Inc. Information Access Co. Innovative Interfaces, Inc. Institute for Scientific Information Kraus International Publications Peter Lang Publishing Library Binding Service, Inc. The Library Corporation Library of Congress, Cataloging Distribution Ser vice Longwood Publishing Group McGregor Subscription Service, Inc. John Menzies Library Services, Ltd. Midwest Library Service National Archives National University Continuing Education Associ ation NewsBank, Inc. Nichols Publishing Co. Martinus Nijhoff International NOTIS O C LC, Inc. Opinion Research Service Organization for Economic Cooperation and De velopment The Oryx Press Oxford University Press Pergamon Press, Inc. Plenum Publishing Corp. Public Affairs Information Service, Inc. The Publishers Book Exhibit, Inc. Puvill Libros S.A. Readex Corp. Read-More Publications, Inc. Research Publications The Riverdale Co., Publishers Ross Book Service: Tools of the Trade K.G. Saur, Inc. Schoenhof’s Foreign Books, Inc. Scholarly Resources, Inc. Shoe String Press/Library Professional Publica tions Silver Platter Service Sociological Abstracts, Inc. SpaceSaver Corp. Springer-Verlag New York, Publishers Swets Subscription Service 62 / C &RL News UNIPUB University Microfilms International University Press of America University Publications of America UTLAS Corp. VCH Publishers, Inc. Van Nostrand Reinhold/Jane’s Publishing Wei T ’o Associates, Inc. John Wiley & Sons, Inc. H.W. Wilson, Inc. Yankee Book Peddler, Inc. Roy Young Bookseller, Inc. Xerox Corporation Special Events E n o c h P r a t t F r e e L i b r a r y : O p e n i n g R e c e p t i o n Enoch Pratt Free Library is one of the premier public research libraries in the country. Its current stately central branch was built in 1933 with a street-level entrance for easy access and twelve large display windows to lure visitors through the iron grille-work doors into the rich wood-panelled interior, carefully matched in the 1985 building renovation. All registrants of the ACRL Conference are in­ vited to enjoy wine and cheese, fruit, and cookies with coffee or tea in the beautiful and intellectually-stimulating building— affection­ ately known as The Pratt—on Wednesday eve­ ning, April 9, 9:30-11:30 p.m. This all-conference reception is free of charge. There will be three mu­ sical ensembles including the John Wessner Jazz Quartet; the Ken Kolodner and Christopher Nor­ man group playing traditional music on the ham­ mer dulcimer, fiddle and flute; as well as a classical trio. N a t i o n a l A q u a r iu m R e c e p t i o n Over one million gallons of water and over 8,000 beautiful, strange, and/or fearsome creatures greet visitors to the National Aquarium in Baltimore, one of the largest and most sophisticated aquaria in the country. Travel from a Maine cove to a tropical rain forest to an Atlantic coral reef and finally to the ocean depths. On your journey, enjoy a deli­ cious antipasto buffet—including vegetables and dips, fruit, pasta salad, a variety of Italian meats, cheeses, and breads— and elegant desserts. A cash bar will also be available, and complimentary tea and coffee. This gala party on Thursday evening, April 10, from 7:00-11:00 will give you an oppor­ tunity to visit one of Baltimore’s major tourist at­ tractions in uncrowded splendor. Mingle with friends and fish for an evening! N a t i o n a l A g r ic u l t u r e L ib r a r y T o u r The National Agricultural Library (NAL) and Beltsville Agricultural Research Center (BARC), Beltsville, Maryland, will host a tour of their facili­ ties on Tuesday, April 8, from 8:00 a.m. to 3:30 p.m. at no charge. Enjoy an opportunity to visit NAL, the largest agricultural library in the free world. A guided tour will show you “first hand” NAL’s facilities, in­ cluding several exciting new technologies under development. Meet NAL staff and learn more about the actual functioning of this national li­ brary. In the afternoon a tour of BARC will guide you through one of the largest and most diversified re­ search complexes in the world. BARC’s interna­ tional reputation brings thousands of visitors each year from the United States and abroad to tour the Center— home to several world-renowned re­ search collections. Participants will board a bus at 8:00 a.m. at the Pratt Street entrance to the Baltimore Convention Center. The Bus will depart for its return to Balti­ more at 3:30 p.m. If you wish to attend this tour, send your name, address and telephone number by March 24, 1986, to: Maria G. Pisa, Leader, Special Services and Communications, National Agricultural Library, U.S. Department of Agriculture. Beltsville, MD 20705. Sp e c i a l T o u r s Several tours have been arranged to suit both your recreational and professional interests. They are being provided by Baltimore Rent-a-Tour, 3414 Philips Drive, Baltimore, MD 21208. You may use the form provided in your registration packet to reserve space for any of these tours. The mail reservation deadline is March 24; after that time reservations will be made on a space available basis at the Hospitality Booth in the Convention Center. A) Library of Congress, Tuesday, April 8, 1986, 12:00 noon-5:00 p.m. Cost: $16/person. Take a Busman’s Holiday to the mecca of the li­ brary world—the Library of Congress. En route to the Capital enjoy a gourmet box lunch and ready yourself for a behind the scenes tour of the Library of Congress. B) Baltimore: Its History, Culture and Charm, Wednesday, April 9, 1986, 9:00 a.m .-12:00 noon. Cost: $10/person. Your tour will include visits to the famed Johns Hopkins Medical School, The Walters Art Gallery, The Lexington Market and other famous sites. January 1986 / 63 The bombardment o f Fort McHenry in 1814 inspi Your well-informed guide will tell historical facts and anecdotes about places and personalities. A highlight of the tour will be a visit to Fort McHenry (birthplace of the Star Spangled Banner). C) Maryland Historical Society and George Pea­ body Library, Wednesday, April 9, 1986, 9:00 a.m.-1 2:30 p.m. Cost: $8/person. Founded in 1844, the Maryland Historical Soci­ ety is a repository of books, silver, furniture, and portraits related to Maryland’s history. The Pea­ body Library, boasting one of Baltimore’s most beautiful interior spaces, was built in 1866 and originally belonged to benefactor George Peabody. Lunch on your own in the beautiful Mt. Vernon Square area (restaurant list provided at time of tour). D) Fells Point Pub Crawl, Thursday, April 10, 1986, 9:00 p.m .-12:00 midnight. Cost: $8/person. A coach will transport you to and from Fells Point, a National Historic district with portside houses dating to the 1700s. A list of pubs will be provided to tour participants who may care to lin­ ger in one pub or move from one to another. E) Baltimore’s Famous Early Bird Insomniac Tour, Friday, April 11, 1986, 8:00 p.m .-1 :0 0 a.m. Cost: $23/person. See cultural and historic Baltimore after dark. The tour begins with a view of Baltimore’s city lights from atop historic Federal Hill. Tour stops include the Baltimore Museum of Industry, the printing area of the Baltimore Sun, dessert and cof­ fee at Baltimore’s famous Haussner’s restaurant, a glass of sherry at Edgar Allan Poe’s grave, and a red Francis Scott Key’s “Star-Spangled Banner. ” treetcar ride at the Baltimore Streetcar Museum. F) Ethel’s Place, Friday, April 11, 1986, 8:00 .m .-12:00 midnight. Cost: $8/person. Spend a chic Friday evening at Ethel’s Place (proprietor: Ethel Ennis) and enjoy Baltimore’s best in jazz. Transportation to this night club in altimore’s cultural Mt. Vernon area will be pro­ ided. Cover charge and cost of drinks will be the responsibility of participants. G) Prince George’s Community College, Satur­ day, April 1 2 ,1 9 8 6 ,1 :0 0 -5 :0 0 p.m. Cost: $16/per- son. Prince George’s Community College has re­ cently celebrated the opening of its new Library Media Center. Take a leisurely bus ride, enjoy a gourmet box lunch, and then tour this impressive new facility. F r e e L o c a l L i b r a r y T o u r s Several tours of local libraries are planned to en­ courage conference attendees to visit local aca­ demic libraries (for a description of these libraries, please see C&RL News, June 1985, p .299). Trans­ portation, if required, will be provided by volun­ teers. The tours listed below are scheduled for Friday, April 11, 1986, 9:00-11:00 a.m .: Eisenhower Library, Johns Hopkins University (this is the Homewood campus, not the Medical School) Soper Library, Morgan State University Loyola-Notre Dame Library Harbor Campus Library, Community College s p B v 64 / C &R L News of Baltimore Julia Rogers Library, Goucher College, and Cook Library, Towson State University Kuhn Library and Gallery, University of Mary­ land, Baltimore County The tour listed below is scheduled for Thursday, April 10,1986, 4 :0 0 -6 :0 0 p.m ., and includes dem­ onstrations of the Integrated Library system and GEAC system as well as a reception. Both libraries are within walking distance from the Convention Center: University of Maryland Health Services Library and University of Maryland Law Library To sign up for the Free Local Library Tours, use e form in your conference registration packet. Several guides to Baltimore activities and points interest, including restaurants, bookstores, and aces to listen to music have been assembled for nference attendees and will be available at the ospitality Desk in the Convention Center. A spe­ l guide prepared by the Easter Seals Society, en­ led Bright Lights, Harbor Breezes: An Access uide to the Revitalized Baltimore‚ will also be ailable at the Hospitality Desk. th of pl co H cia tit G av Baltimore Baltimore, the site of ACRL’s Fourth National Conference, is an historic seaport city that grew up around one of the largest natural harbors in the wrorld. In the 19th century tides of immigrants from all parts of Europe helped transform Balti­ more into a major industrial center that continues to boast more than 2,000 factories. One of the larg­ est residues of that effort still active is the Bethle­ hem Steel plant in Sparrows Point. McCormick & Company, the world’s largest producer of spices and seasonings, is directly across the street from the Light Street pavilion of Harborplace, the complex of shops and restaurants which has become the fo­ cus of Baltimore’s latest transformation into a tour­ ist mecca. The Baltim ore Convention Center, where the Conference will be held, and a dozen new or refurbished hotels are within a few blocks of the Inner Harbor, which also hosts the National Aquarium, the World Trade Center, the Maryland Science Center, Six Flags Power Plant, and the “U.S.S. Constellation,” the oldest fighting ship in the Navy. Within a mile of the Convention Center are nu­ merous historic buildings: the Basilica, which was the nation’s first major Catholic cathedral; Old Ot- terbein United Methodist Church, built in 1785 and the oldest church in the city; the Shot Tower; the homes of both Babe Ruth and Edgar Allan Poe; and such cultural attractions as the Central L i­ brary of the Enoch Pratt Free Library, the Pea­ body Library, the Walters Art Gallery, the Mary­ land Historical Society, and the Peale Museum. There are scores of fine restaurants and shops to tempt the Conference goer. Surrounding all these buildings and mixed amongst them are more than a dozen historic neighborhoods, most of which are on the National Register. It is this happy mixture of preserved historic buildings, self-contained neigh­ borhoods, and ethnic traditions that distinguish Baltimore as an attractive city to visit or in which to live. For those who have a few days to travel either before or after the main attraction in Baltimore, there are numerous side trips available to places only a few miles away, such as Fort McHenry or the mill town of Ellicott City, or to delightful small cities or towns on both the Eastern and the Western Shores of the Chesapeake Bay. A visitor must really see the Bay, such as from the bridge that crosses it just east of Annapolis, to begin to feel why Mary­ land is so geographically distinctive. The Bay is the state’s major natural resource because of its effect on shipping, as the home of several commercial seafood produucts, among which oysters are the most famous, and as the home of tens of thousands of sailboats and motor boats. Three towns on the Eastern Shore are particu­ larly attractive to visitors. St. Michael’s is an old waterfront community that has a maritime mu­ seum, several seafood restaurants, and shops. Not far away but inland is Easton, the county seat of Talbot County, home of some of the wealthiest people in the country, such as the Stanleys who help underwrite “All Things Considered” on Na­ tional Public Radio. The Third Haven Quaker Meeting House, erected in Easton between 1682 and 1684, is one of the oldest historic attractions in the state. Farther north is Chestertown, an old riv­ erfront county seat, which has several notable houses facing the river, a quaint courthouse square, and W ashington College, founded in 1782— a fine liberal art college. On the Western Shore in Annapolis, capital of the State and briefly capital of the country in 1783-84. It boasts the U.S. Naval Academy; St. John’s College, whose library houses Thomas Bray’s colonial library; the Hall of Records, cur­ rently home of the Maryland State Archives; and dozens of historic houses, the most notable being the Hammond-Harwood House and the Pace House and Gardens. In downtown Annapolis, clustered around the harbor, are many fine restau­ rants and specialty stores. During the week of the Conference, the London Town Publick House and Gardens on the South River just below Annapolis will host its annual Daffodil Show. And an hour west of Baltimore is Frederick, the trading center for a rich farm and dairy countryside. There is a 66 / C &R L N ew s strong German heritage in Frederick. The Barbara Fritchie House and Museum of flag fame is proba­ bly the best known site in town. Several lovely churches with tall spires mark the skyline, which has not yet been ruined by highrises, although the suburbs of both Baltimore and Washington ap­ proach Frederick. The courthouse square, Hood College, and several antique stores also beckon to visitors. New Market, a few miles east of Frederick, has about two dozen antique shops. And for visitors from out west who have never done the big tourist attractions back east, within a drive of from one to three hours are all the things to see in Washington; Harper’s Ferry, Gettysburg, Antietam, and numerous other Civil W ar battle­ fields; Richmond; Williamsburg; and Philadel­ phia. In fact, one of the nicest features of Baltimore is its proximity to so many other interesting places, connected by superb highways and, in many cases, public transportation.—Bill Wilson. Th e Baltimore skyline viewed from the south via Interstate 395. Photo Credits Baltimore Convention Bureau: front cover, pp. 19,20 (mayor), 22, 32, 33, 44, 49, 56, 57, 63, 66, 68. Enoch Pratt Free Library: p. 25. Johns Hopkins University: pp. 42, 43. Library of Annapolis and Anne Arundel County: p. 30. Richard Lippenholz: pp. 32, 49, 57, 63, 66. Alan M. Scherr: p. 37. Towson State University: p. 47. Structure Bookmarks William Schaefer Harry Hughes Mayor of BaltimoreGovernor of MarylandH. Joanne HarrarBonita PerryCharmaine S. BoydSuzanne P. HillDanuta A. Nitecki January 1986 / 21 We would like to invite you to join us in Balt i­and newly-renovated Enoch Pratt Free Public Li­­brary and the acclaimed National Aquarium as ” you attend the conference receptions to be held in l­each. You can visit special and academic libraries e in the area, and see Baltimore, be it on a city tour or l via the “Early Bird Insomniac’s Tour.” Be sure to sample the ethnic food for which old Baltimore is a famous.i­Baseball, boat rides, concerts, cabaret and h theater—during your evening on the town you will e be enticed to sample any number of diversio more, April 9-12, 1986, for ACRL’s Fourth National Conference, “Energies for Transition.Come to the Inner Harbor and share with your coleagues the sights and sounds which characterizBaltimore—a city in transition, a tangible symboof the Conference theme.You will be able to participate in discussing idebriefs, and listen as your colleagues present postion and research papers on a range of topics whicconcern the academic librarian. You can refinyour knowledge of vendors’ wares through the Exhibitors New Produ ACRL Fourth National Conference Committee Conference Chair: H. Joanne Harrar, Directorof Libraries, University of Maryland, CollegePark, MD 20742.Program Committee: Bonita Perry (chair), Assistant Director for Reader Services, Milton S.Eisenhower Library, Johns Hopkins University,Baltimore, MD 21218; Martin Smith, Science/Engineering Bibliographer, Milton S.Eisenhower Library, Johns Hopkins University,Baltimore, MD 21218; Sr. Mary Ian Stewart, Library Director, Loyola/Notre Dame Library, 20Winston Ave., Baltimore, MD 21212.Special Events: Diana Cun munity College, 800 S. Rolling Rd., Baltimore, MD 21228; Larry Wilt, Head, Technical Services, Albert O. Kuhn Library and Gallery, University of Maryland Baltimore County, 5401 Wilkens Ave., Baltimore, MD 21228.Publicity: Charmaine S. Boyd (chair), Coordi­nator, User Services Library/Media Center, Prince George’s Community College, 301 Largo Road, Largo, MD 20772; Marianne C. Rough, Librar­ian, Library/Media Center, Prince George’s Com­munity College, 301 Largo Road, Largo, MD 20772; William G. Wilson, Libr 22 / C&RL News 21228; Susan Mower, Documents Librarian, Al­bert S. Cook Library, Towson State University, Baltimore, MD 21204; Simmona Simmons, Assis­tant to Head of Reference, Albin O. Kuhn Library, University of Maryland, Catonsville, MD 21228; Joyce Tenney, 910 Hammonds Lane, Baltimore, MD 21225.Contributed Papers: Danuta A. Nitecki (chair), Associate Director for Public Services, McKeldin Library, University of Maryland Libraries, Col­lege Park, MD 20742; Arnold Bellefontaine, Exec­utive Officer, Associate Librarian f 20540; Keith Russell, Public Services Division, Na­tional Agriculture Library, Beltsville, MD 20705.Consultants: Gary L. Menges, Coordinator of Special Collections and Preservation, Suzzallo Li­brary, FM-25, University of Washington, Seattle, WA 98195; Vicki Kreimeyer, Associate Director for Information Services, Idaho State Library, 325 W. State, Boise, ID 83702.Exhibits Manager: Sandy Donnelly, ACRL/ALA, 50 E. Huron St., Chicago, IL 60611.ACRL Staff Liaison: Cathleen Bourdon, ACRL/ALA, 50 E. Huron St., Ch The Baltimore Convention Center, site of ACRL’s Fourth National Conference. January 1986 / 23 Maya AngelouRobert AslesonAlan C. KayDavid McCulloughBarbara S. Uehling Theme Sessions The theme speakers on “Energies for Transition” have been described fully in the October and De­cember 1985 issues of CirRL News. Briefly, they are:Maya Angelou, author of the autobiographical novel I Know Why the Caged Bird Sings, poet, playwright, professional stage and screen per­former, and singer, will offer her view on transi­tions in American life.Robert F. Asleson, president of International Thomson Information, Inc., will speak on trends in publishing.Alan C. Kay, Research & Development, Apple Comp of library collections and services and will help identify transitions in American Society.Barbara S. Uehling, chancellor and professor of psychology at the University of Missouri, Colum­bia, will speak from the perspective of an adminis­trator in higher education.An additional theme session will be a discussion held by a panel composed of three experienced re­searchers and three new researchers. The new re­searchers will have prepared a list of concerns and questions about doing research and will pose thes 24 / C&RL News Conference schedule Monday, April 79:00 a. m. -5:00 p. m. Continuing Education coursesTuesday, April 88:00 a. m. -3:30 p. m. Library Tour: National Agricultural Library9:00 a. m. -5:00 p. m. Continuing Education courses12:00 noon-5:00 p.m. Library Tour: Library of CongressWednesday, April 98:00a.m.-7:00p.m. Conference Registration5:00 p.m.-7:00 p.m. Exhibits8:00 a.m.-5:00 p.m. Placement9:00 a.m.-12:00 noon Baltimore City Tours9:00 a.m.-12:30 p.m. Library Tours: Maryland Historical Society and George Peabody Library1:00 p. m. - January 1986 / 25 Friday, April 118:00 a. m. -5:00 p. m. Conference Registration8:00 a.m.-5:00 p.m. Placement9:00 a.m.-2:00 p.m. Exhibits8:30 a.m.-9:45 a.m. Contributed Papers Session V9:00 a.m.-11:00 a.m. Informal Library Tours10:00 a.m.-11:00 a.m. Theme Session IV: ACRL Research Development Committee, Stephen Stoan, Head of Reference, Wichita State UniversityPresiding: Sharon J. Rogers, University Librarian, George Washington University11:15 a.m.-12:00 noon Contributed Papers Session VI12:00 noon-2:00 p.m. Exhibits Only (f The Enoch Pratt Free Library, site of ACRL’s Wednesday night reception. CONFIDENTIAL U.S. STATE DEPARTMENT CENTRAL FILESINDOCHINA • CHINA • JAPAN • GREAT BRITAIN THE SOVIET UNION • GERMANY • NICARAGUA • CUBA EL SALVADOR • HONDURAS • PALESTINE-ISRAEL • IRAN EGYPT • IRAQ • LEBANON • SAUDI ARABIAUniversity Publications of America takes great pride in announcing a documentary series of immense research significance: the publication of substantial—often complete—files of the papers of the U.S. State Department. Dwarfing the State Department’s very selective Foreign Relations of the RESEARCH COLLECTIONS IN WOMEN’S STUDIESGeneral Editors: Drs. Anne Firor Scott and William H. Chafe, Duke UniversityPapers of the League of Women Voters, 1918-1974Advisory Editor: Dr. Susan WareScholars concerned with the history of women in twentieth-century America should rejoice at the availability of the Papers of the League of Women Voters. These records will enrich our under­standing of the “woman citizen” and enhance research on a wide range of topics, including the efforts of women reformers to enact We’ve taken book ordering out of the Dark Ages.BaTaSYSTEMS™ is Baker & Taylor’s newest generation access to Baker & Taylor’s diverse and comprehensive of electronic book ordering services. It’s especially database of over 800,000 tide records. It’s your single designed to work with existing computer hardware, source for virtually all the tides published or distrib­with built in flexibility that allows you to match the uted in the United States. And you eliminate manual level of service to your library’s uni January 1986 / 29 Contributed Papers Eight time slots have been scheduled for the pre­sentation of contributed papers. Fifty-one papersand nine idea briefs were selected following a blindreviewing process. All papers will be paired by sub­ject matter and all papers will be repeated. The pa­pers will be published in the conference proceed­ings. The abstracts of the papers selected forpresentation are listed here for your convenienceand information.ACADEMIC/RESEARCH LIBRARIANSHIPResolved: Library Schools Do Not Meet Their Goals and Objectives in technologies for improving information access, we must not overlook their potential for restricting freedom of access to information. As powerful eco­nomic forces define the dynamics of the emerging information society, information is increasingly handled and regulated as a commodity rather than as an entitlement. The author believes the question of access to information in machine-readable form is one of public policy as much as it is one of eco­nomics. As with our societal role in intellectual freedom iss 30 / C&RL News Rigging of the “USS Constellation,” with McCormick & Co. (left) and the new Hyatt Regency Hotel (center right) in the background. Although some academic librarians, administra­tors, and teaching faculty have expressed concernthat librarians cannot or should not do research, there is a growing body of literature which sup­ports research by librarians as carrying significantbenefits both to the individual librarian and to theinstitution served. The benefits of research includejob advancement, personal recognition when noadvancement is possible, improved relationshipswith teaching faculty, increased responsiveness tochange and innovation hip is:ary Ann Griffin, “Managing Values in an Aca­ic Library,” (under Administration).ADMINISTRATIONThe Development TeamDwight F. Burlingame Bowling Green State Universityhe need for additional resource development academic libraries is recognized. One way to ceed is by developing a team approach with the elopment office on campus. Principles of team y in the development context are received as l as other approaches libraries can utilize to en­ce their fund-raising efforts.inancing Academic Libraries: Maki January 1986 / 31 are enrollment-driven making library funding vul­nerable to stable or declining enrollment. Some states have used cost studies and ACRL library standards to design formulas that deemphasize en­rollment. Redesigning funding methods to recog­nize fixed costs changes the underlying premise from one that funds should flow from enrollment growth to one linking funding with programmatic changes. The next challenge is to add factors that reward successful management and enhance the quality of libraries.Managing Va In order to obtain a direction and set priorities for programs to improve library services, an ac­cepted marketing research method was adapted for library application. The Focus Group is a mar­keting research method of conducting an in-depth interview with a small group to gain insight into consumer needs, problems, attitudes, and behav­iors. The components of a Focus Group interview, and the implementation in an academic setting are described. The results of the interviews were used to gain insights, devel 32 / C&RL News and automatic error detection shifts in favor of the computer.Going Public: Born Again Cataloging in the Online NetworksRuth Hafter Sonoma State UniversityParticipation in an online network means that the work of individual libraries and their cata­loged becomes visible to, and utilized by, many other libraries. Network affiliated libraries and network quality control personnel thus become participants in evaluating each cataloger’s work. Results of a 1983-84 case study of six academic li­braries indicate t ers of subjects or other access points and total cir­ulation. However, stronger correlations emerge hen data are examined by type of subject and pe of user. As we consider modifying or enhanc­g the catalog record, we must take into account ifferences in users and subject areas.Quality Control of Online Catalogs: Automation vs. Human ControlIchiko Morita Ohio State UniversityQuality here is concerned with both the intellec­al content as well as the description of the cata­g. With the advent of the online cat The new Baltimore Trolley is a replica of the old trolley cars of 50-60 years ago. January 1986 / 33 Interior of the Lexington Market, Baltimore. The current transition of society to an information-based economy offers teaching librar­ians an opportunity to expand our conception of the library research process by introducing “infor­mation processing” in our instruction. Information processing is the operation which cycles informa­tion from communication to dissemination to ac­quisition and organization to access, manipulation and communication. A paradigm for this flow pro­vides a conceptual framework for organizing and presenting the functions of au Teaching Microcomputer Literacy: New Roles for Academic LibrariansLinda Piele Judith Pryor Harold Tuckett University of Wisconsin-ParksideWhile microcomputer labs and software collec­ions are increasingly a part of college and univer­ity libraries, most librarians are not instructing us­rs in microcomputer literacy, despite the clear eed of many users for such instruction. In many ases, librarians do not believe that it is their role to rovide such instruction. This paper contends that t is indeed their rol January 1986 / 35 monwealth University began an end-user trainingprogram in February of 1985 at Tompkins-McCawLibrary on the Medical College of Virginia Cam­pus. In order to determine any changes in the num­ber and type of searches submitted to the Library’sSearch Service due to the End-User Program, theuse of the service by each trainee is being studied. Any computer searches requested by the end-userduring the past two fiscal years have been re­viewed. Now that end-user training is a reality inlibraries, speculation as to Norma S. Creaghe Douglas A. Davis California State University, NorthridgeCalifornia State University, Northridge, has submitted a building program for a new phase of its main library that includes a prototype of a large automated storage/retrieval system (AS/RS) capa­ble of housing 950,000 volumes. It will be closely integrated with an advanced online catalog and circulation system. The final cost is estimated at $13,000,000 less than a new building with conven­tional shelving and equal capacity. Our positi 36 / C&RL News especially applicable to small academic libraries.Beyond the Book: Collection Development and the Special Collections LibrarianGretchen Lagana University of Illinois at ChicagoThe purpose of this paper is to examine energies for transition as they relate to special collections li- brarianship with attention focused on collection development. The role of “papers” collections and non-print materials is presented as an important component of special collections. The field of pop­ular culture is cited as an exa plans for international markets. The intrinsic dif­ferences between the two types of plans are dis­cussed, and the publishing industries of North America and Europe are reviewed for their impact on approval plans covering various countries. The experience of the University of Illinois-Urbana Li­brary is presented as a specific case for the relative successes of both types of plans. The collection, the library organization, and the vagaries of the pub­lishing industries of many countries form the basis for s January 1986 / 37 The Albin O. Kuhn Library & Gallery, University of Maryland, Baltimore County. appears to have stimulated as much discussion in the past year as networking, or the linking of differ­ent computer systems. There were more than a dozen presentations on the topic at the Annual Meeting of the American Library Association in 1985 and at least three vendors have announced networking products in the past year. Several pre­sentations have been scheduled for this ACRL Con­ference. This paper discusses the Open System In­terconnection Reference Model (the OSI), a framework within which standards tion development?Another Networking/Cooperation paper is:Judith Adams, “The Clearinghouse for Curricu­lum Development in Bioethics: A Research Library Creates a Database and Services to Respond to the Emerging Need of Interdisciplinary Academic and Clinical Clientele” (under Special Collections).PERSONNELThe Plateaued Employee and the Manager’s RoleJames F. Comes Ball State UniversityThe theme of this paper is career development and the employee who cannot reasonably expect a promotion for an extended perio 38 / C&RL News when peer review is included in the process. This paper describes the implementation of an innova­tive merit evaluation system, TE*MS, in the Ar­izona State University Libraries. TE*MS (Team Evaluation and Management System) combines anonymous peer review of job-related behavioral characteristics (TE) with a management system (MS) in which supervisors evaluate the progress made by each librarian toward individual perfor­mance objectives. The paper includes a brief anal­ysis of the positive and negative feat appraisal aie incorporated into a model for the middle manager.Staff Utilization in Branch Libraries: A Research ReportCarolyn A. Snyder Stella Bentley Indiana UniversityThe study reports the findings of a comparison of the perceptions of public services staff of utilization of their time and the actual recorded time utiliza­tion. There are significant differences between the estimated time and actual time spent on public ser­vices, collection development, and administrative activities by professional staff January 1986 / 39 experience; areas of responsibility; skill require­ments; unique expertise (discretionary); market considerations (discretionary). The Salary Sched­ule Review Committee also devised a worksheet to determine suggested salaries for every professional position.Other papers on Personnel are:Ruth Hafter, “Born Again Cataloging in the On­line Networks” (under Bibliographic Control/Ca- taloging).Eileen Hitchingham, “Academic Librarians’ Workload.” (under Administration).PUBLISHINGSee under Technology/Automation:Na been able to undertake the added tasks of EARS. Response to the system has been positive from both patrons and library staff.Librarian Satisfaction with Computer Bibliographic SearchingKevin Carey University of Illinois at ChicagoComputer searching is a reference service in aca­demic libraries where good communication is es­sential. Successful computer searches are the result of an active exchange of information that combines subject expertise by the patron and search experi­ence by the searcher. This paper 40 / C&RL News brary loan activities because their performance has not been closely studied. In an effort to gain infor­mation about the delivery time and costs for pri­vate sector document delivery, a study was con­ducted at the University of Virginia. The study compares delivery times and invoiced costs for doc­uments ordered from both conventional interli­brary loan sources and the UMI Article Clearing­house.Building a Bridge: Articulation Programs for Bibliographic InstructionBarbara E. Kemp Mary M. Nofsinger Alice M. were generally satisfied with the system, with some interesting exceptions. Staff suggestions, once im­plemented, will ease the incorporation of the opti­cal disk into the Library’s environment.Reduction in Noise in Two Campus Libraries of a Major UniversitySally S. Small Maureen Strazdon Pennsylvania State UniversityDisruptive social behavior in two campus li­braries precipitated increasing numbers of com­plaints from users who preferred a quiet orderly li­brary environment. This presentation will discuss Springer-Verlag—Publishing New IdeasThroughout the medical and scientific world, Springer-Verlag has an established reputation as the publisher of outstanding books and journals.Since 1842 Springer-Verlag has had its fin­ger on the pulse of the international market. In addition to offices in Berlin and Heidel­berg, Springer-Verlag has branches in New York, Vienna and Tokyo. Over 8,000 titles are now in print, with an additional 1,000 new titles released yearly.New York Office Now 20 Years OldLocated in the 42 / C&RL News cancelled and back issues used to teach students how to use the services. Current literature search­ing, which can be expected to be light in the library of the small liberal arts college, can be accommo­dated by online searching. Implementation of the idea brief proposed here will result in a cost sav­ings.SPECIAL COLLECTIONSThe Clearinghouse for Curriculum Development in Bioethics: A Research Library Creates a Database and Services to Respond to the Emerging Need of Interdisciplinary Academic and Clinical or a network of scholars and clinical practitioners raditionally separated by disciplines and profes­ional activities.Integrating Microforms with Government Documents: A Third AlternativeEdward Herman State University of New York at BuffaloTwo advantages of combining all government ocuments, regardless of format, and all micro­orms into one Documents and Microforms De­artment are discussed. 1) This approach enables ibrarians to more easily coordinate solutions to the ifficulties users of each format face. 2 Reading room, John Work Garrett Library, Evergreen House, administered by the Libraries of the Johns Hopkins University. January 1986 / 43 Nancy L. Eaton University of Vermont Julie B. Schwerin Info TechA recent market survey forecast that libraries are believed by publishers to be likely for early adop­tion of optical disk-based information retrieval sys­tems and that CD-ROM technology would domi­nate in this arena. This paper summarizes the state-of-the-art of CD-ROM technology and pro­jects the likely applications of CD-ROM by the publishing industry. It explores the most likely ways in which librarians can make use of this infor­mation med terior of the Peabody Library, administered by Johns Hopkins University Libraries.ently on the problems of conservation and preser­ation of library materials. Particularly daunting re the scale of the problems and the enormous on­oing investment that will be required to address em. Currently proposed approaches include ex­nsive microfilming of material, deacidification, nd other repaid measures. The authors argue that icrofilming, one of the most commonly used ethods for conservation and preservation, is in 44 / Cò-RL News Joseph Meyerhoff Concert Hall, homMoving from a First Generation to a Second Generation Online Catalog DatabaseWilliam E. PostJudith Sessions California State University, ChicoCalifornia State University, Chico, is currently involved in a demonstration project to move from an operational first generation online catalog to an enhanced second generation online catalog. The purpose of this paper is to discuss the migration path chosen by CSU Chico for this transition, and particularly to illustrate how this tr he Baltimore Symphony Orchestra.The Effect of Automation on the Rate of Change in ProceduresPat Weaver-Meyers Nedria Santizo University of OklahomaThe continuing change in procedures that are art of new software development by vendors re­uires constant retraining of personnel and may ot always be changes which your institution eems desirable. Realizing that the vendor’s goals ay not be consistent with your library’s goals is asic to deciding whether to adopt, alter, defer or eject new capabilities. Some str January 1986 / 45 Judith G. Robinson and Julia R. Shaw, “The Ef­fect of an End-User Training Program on an On­line Search Service.”Under Collection Management/Development: Colleen Cook, “A Model Interactive Automated Acquisitions System.”Norma Creaghe and Douglas A. Davis, “Hard­copy in Transition: The Plan for a Prototype Auto­mated Storage and Retrieval Facility for Low Use Library Materials at California State University, Northridge.” Under Readers’ Services:Victoria Ann Reich and Melissa Ann Betcher, “The Library of Congress Optical Disk Print Pilot Project Staff Evaluation.”USER SURVEYSee under Readers’ Services:Kathleen Dunn, “Psychological Needs and Source Linkages in Undergraduate Information- Seeking Behavior.” ACRL Continuing Education Courses, Baltimore ACRL’s CE courses are designed to provide li­brarians with knowledge and skills in areas of man­agement, bibliographic instruction, library skills, technology update, and professional development. They are taught by library practitioners well known for their expertise in these topics. All regis­trants will receive a copy of the course syllabus.The courses will be held at the Omni Hotel on Monday and Tuesday, April 7-8, immediately prior to the conference.ACRL members receive a 30 % discount on fees. If you to accept a library policy, or the bizarre-appearing patron; dealing with a tough reference problem under adverse conditions, such as long lines, clos­ing time; communicating with a hard-to- understand patron; and much more). The limits of professional conduct will be explored with ques­tions such as “When is it ok to get angry at the pa­tron?” “Do I have to take abusive language from the patron?” Each participant will receive a hand­book of specific effective responses to the types of situations dealt with 46 / C&RL News CEU Credit: 1.4.Limited: to the first 75 registrants.Written Communication in LibrariesCE 504 is designed for librarians who must write on the job and who wish to do it more effectively and efficiently. Following an overview of general principles applicable to all written communica­tion, the workshop considers several specific forms: letters and memos, reports, minutes of meetings, informational publications, press releases, and newsletters. It concludes with a discussion on methods used for physical prepar Survey Research MethodsCE 503 seeks to acquaint participants with the methodology involved in conducting servey re­search, including: sampling techniques, question­naire design, points to be included in proposals and written reports, and the critical evaluation of sur­veys found in the library literature. Participants are urged to bring their own study ideas to the workshop.Instructor: Gary A. Golden, Acting Head of Ref­erence, University of Illinois.Date: Monday, April 7, and Tuesday, April 8, 9:00 a.m.-5: January 1986 / 47 The Albert S. Cook Library, Towson State University. An Introduction to Library Consulting Process and SkillsCE 505 will provide experienced librarians with an overview of competencies, methods, roles and relationships that contribute to effective consulta­tion in academic libraries. The consultant may act as a trainer, fact-finder, researcher, diagnostician, conflict negotiator, or system designer. The course will examine the roles typically played by a consul­tant and the required skills, related problems, and expected results. The ingredients in effective struction. CE 206 examines uses of video, critical production issues, and a financial comparison of various media products. Many examples of library video products will be examined. In addition, crea­tive problem-solving techniques will be applied to the process of developing a videotape project. A number of exercises designed to enhance creative potential will be conducted.Instructor: Thomas McNally, Head, Circulation Department, Ohio State University.Date: Tuesday, April 8, 9:00 a.m.-5:00 p.m.Fee: ACRL me 48 / C&RL News Information & Communication Exchange, Rice University Library.Date: Tuesday, April 8, 9:00 a.m.-5:00 p.m.Fee: ACRL members (30% discount), $95; non- members, $135.CEU Credit: .7.Limited: to the first 50 registrants.Planning for Security in Academic LibrariesCE 114 examines factors involved in designing a security program for an academic library build- ing(s) from building use policy through implemen­ tation. Participants will be asked to bring informa­tion with them concerning their own libraries. The course will consist of a variety of information ses­sions and activities leading to the development of indivilized security programs which address the safety of staff, patrons, and materials at all times.Instructor: Thomas McNally, Head, Circulation Department, Ohio State University.Date: Friday, April 7, 9:00 a.m.-5:00 p.m.Fee: ACRL members (30% discount), $95; non­members, $135.CEU Credit: .7.Limited: to A diner’s guide to BaltimoreBy Bill WilsonACRL National Conference Publicity Committee Mencken reminded his readers that “Baltimore lay very near the immense protein factory of the Chesapeake Bay, and out of the bay it ate divine­ly... .There is a saying in Baltimore that crabs may be prepared in fifty ways and that all of them are good.”Seafood is what Baltimore’s restaurants are best known for, but there is an amazing variety of cookeries (and price ranges) from which to choose, as the following very select list should suggest. Clustered by geographic settings is a personal selec­tion of ov Conference hotelsAll of the conference hotels have coffee shops and dining rooms, although for the Holiday Inn and the Omni International Hotel their eateries will be renovated by April. The Baltimore Plaza Hotel, 110 South Eutaw Street between Lombard and Pratt, 962-0202, features its Cafe Atlantic with breakfast from 6-11 a.m.; lunch from 12-3 p.m. $; and dinner from 5-10 p.m. $$. The restaurant in Days Inn, at 100 Hopkins Place, 576-1000, is called Hopkins Place. It is open from 6 a.m. until 10p.m., with January 1986 / 49 Fells Point, the original harbor of Baltimore. These are offspring of an Ocean City (Maryland) seafood house, which has served “the finest in sea­food since 1957.” Open for lunch and dinner from 11 a.m.-11 p.m. $$. No reservations, but the piano bar that runs from 1 p.m. to 1 a.m. helps the wait pass quickly. Two favorite fast-food stalls on the Lower Level are Prime Potato, 547-0233, which offers baked potatoes with a variety of delicious toppings $, and Ostrowksi’s Polish Sausage, 547- 8088, which sells homemade sausage on a stick, in a roll, or by th uring the reception on Thursday evening, fea­ures the Aquarium Cafe, 576-3839, open at 11 .m. for lunch and snacks until 5 p.m., Monday- hursday, and until 7 p.m. the other days $. Sea­ood, salads, sandwiches, and desserts are served in relaxed harbor-side setting.The Chart House, 601 East Pratt Street, 539- 616, is the chain restaurant which specializes in teak, prime rib, and seafood, and which is housed n a converted warehouse. Mud pie is the one mem­rable dessert. No lunch or reservations. Cocktails ro 50 / C&RL News ery next door for take-outs, 752-1482.The Baltimore City Schools run the Kid’s Diner as a training place for learning cookery and busi­ness skills in the diner of the movie Diner, now situ­ated at 400 East Saratoga at the corner of Holliday Street, just one block north of the City Hall, 396- 3583. It is open for modestly-priced breakfasts and lunches from 7a.m.-3 p.m. $. Hotcakes are a spe­cialty. No credit cards; no reservations.Uncle Lee’s Harbor Restaurant, 44 South Street, 727-6666, is Baltimore’s best ian cuisine. Opens for lunch and dinner at noon $$. Trattoria Petrucci, 300 High Street, 752-4515, is famous for its mussel dishes, as well as veal, pasta, and seafood. Monday-Saturday opens for lunch and dinner from 11:30 a.m.; Sunday from 2 p.m. $$. Velleggia’s, 829 East Pratt Street, 685-2620, boasts sauces from family recipes, pasta, veal, fish, and beef for lunch and dinner from 11:30 a.m. $$North and West to Pratt CentralOn the streets that run north or south in the one­way traffic pattern in the hear Midtown Yacht Club is a delightful pub in Mount Vernon near the Peabody and the Walters at 15 E. Centre Street, 837-1300, which offers soups and Cajun-inspired seafood cooking $ every day from 11:30 a.m. until 2 a.m. The Orchid, 419 N. Charles Street (next to where Upton Sinclair lived in Baltimore), 837-0080, succeeds in blending French entrees with Chinese ingredients and sauces $$. Open every day for lunch from 11:30 a.m. to 3 p.m. and dinner from 5:30 until 11 p.m. Pacifica (in Brown’s Arcade), 326 N. C dining room is open from 9 a.m. to 10 p.m. and ac­cepts credit cards; an adjoining grill facing Eutaw Street is open 24 hours a day and discourages credit cards. Billy’s Restaurant & Lounge offers lunch and late nite fare from 11:30 a.m. to 2 a.m., Mon­day through Friday, on the first level of the Con­vention Center Mall, at Charles and Pratt Streets, 244-0044 $. No reservations. Saturday happy hour from 8 p.m. to 2 a.m. Right next door is Gus Leanos’ Restaurant Delicatessen, 539-1425, open from 7 a.m. for $. This place is tucked in a sideJanuary 1986 / 53 54 / C&RL News street just north of the Cross Street Market and is open for lunch and dinner from 11 a.m. until 10 p.m., Monday-Thursday, and until 2 a.m. Friday-Sunday. The Cross Street Market itself, be­tween Light and S. Charles Streets, gives visitors a taste of the real Baltimore at places such as Nick’s for raw bar and other seafood or Steve’s Lunch, a long, old-fashioned, stand-up lunch counter, both $. Monday-Thursday the Market is open from 7 a.m. to 6 p.m. and on Friday and Saturday from 6 a. m. ‚ for those jogg Harbor Marina, 727-3678, is part of a chain. This is an ideal spot to view crafts plying the Inner Har­bor. Open daily from 11:30 a.m. to 10 p.m. and Sunday from 1 to 9 p.m., seafood is featured $$. The Soup Kitchen, 1026 S. Charles Street, 752- 3810, specializes in soups, salads, light fare, and wonderful desserts, as does its sister establishment in the Light Street Pavilion of Harborplace $$. If you want to see a real soup kitchen for the many homeless of Baltimore, the Catholic Church runs one on Frankl Transportation T.V. Travel is the official travel agency for the Conference. Any attendee purchasing tickets through T.V. Travel and travelling round-trip on Eastern Airlines may save 40% off the full coach airfare. Reservations for these Eastern tickets must be made and tickets purchased at least seven days prior to departure.T.V. Travel will also be able to offer discounts on American Airlines. All attendees travelling round-trip to the conference on American Airlines may save 40 % off the coach airfares by making res­e routes from Chicago, New Orleans, and the West Coast.Baltimore is conveniently linked by the Inter­state system in four directions from the Beltway (I- 695) that surrounds the city: 1-70 to Frederick and the west, 1-83 to Harrisburg and the north, and I- 95 northeast to New Jersey and southwest to Wash­ington. Trailways (close to the Convention Center) and Greyhound both serve Baltimore. For detailed sightseeing information about Baltimore and envi­rons consult the ten-page section in the AAA Guide. Within 56 / C&RL News Baltimore’s NatiRegistrationRegistration will be at the Baltimore Convention Center and will open at 8:00 a.m. on April 9,1986. All meetings, with the exception of the Continuing Education courses at the Omni Hotel, will be at the Baltimore Convention Center.Full-conference participants can save $20 by registering by March 1, 1986. Fees for the full con­ference postmarked by March 1 are as follows: for members of both ALA and ACRL, $90; for mem­bers of ALA and not ACRL, $115; for members of ACRL chapters wh l Aquarium.d ACRL members in other countries may re­uest registration materials by mailing the form on age 58.HotelsSix official conference hotels within a few blocks f the Convention Center have been confirmed for e Conference. Rates at the hotels range from 46-$89 for a single and from $66-$99 for a dou­le. A11 % city/state hotel tax must be added to all rices. Reservations for rooms at the official con­rence hotels are being handled by the Baltimore onvention Bureau. Use the form in the pre­gistration pa January 1986 / 57 way to the Convention Center and Harborplace, the Hyatt is a lovely 14-story hotel with an atrium, restaurants, tennis courts and a jogging track.Omni: Also connected to the Convention Center and Harborplace by overhead walkways, the Omni has been completely renovated and is a first- class hotel.Plaza: Just opened in 1985, the Plaza offers an indoor pool, saunas and exercise facilities as well as comfortable rooms and a restaurant.Veteran conference goers know that there are many unplanned ways to enhance t Point, (301) 522-7377. Its 37 rooms range from $80-$125 for a single and $90-$135 for a double. Rates include continental breakfast in the library near the lobby, shoe shine, morning paper, and transportation to the Convention Center.The Shirley House, “Your Home Away from Home,” is in a restored Victorian building off Mount Vernon Place at 205 W. Madison St., (301)728-6550. Seventeen rooms are priced from $50 for a single to $110 for a suite. Add $15 for an addi­tional occupant. Most rooms include an equip Fells Point harbor area at the foot of Broadway Street at night. 58 / C&RL News date up to a total of 8 persons at $40 for a single or $55 for a double. No credit cards; a deposit is re­quired. Right down the street at 112 E. Montgom­ery Street in the Federal Hill Historic District is Harborview Bed & Breakfast, (301) 528-8692, which has three rooms priced at $65 per room. De­pending upon the number of guests, breakfast is served either in the kitchen or the dining room. No credit cards.Rachael’s Dowry is a townhouse in Ridgely’s De­light, a few blocks west of the Convention Center at the staff prefer to make reservations from 9 a.m. to 5 p.m. by phone, (301) 269-6232, or local line 261- 2233 from Washington, if you are there on busi­ness.For the youthful librarian on a tight budget, Bal­timore now boasts an American Youth Hostel, just across the street from Enoch Pratt’s Central Li­brary, where there will be a reception on Wednes­day evening. The hostel address is 17 W. Mulberry Street, (301) 576-8880. $7 per night for members; $10 for non-members; dorm-style with some light cooperative not, fill out and send in the form below.Non-members—detach this section and send for your registration materials.I am not a member of ACRL.I am interested in the BALTIMORE CONFERENCE.Please send me the preliminary program and registration materials.Return to: BALTIMORE CONFERENCE ACRL/ALA 50 East Huron Street Chicago, IL 60611 (312) 944-6780 LET ME TELL YOU WHY UTLAS DOES IT BEST.1.N0 COPYRIGHTThis policy applies to all UTLAS files, including REMARC. The database you create is your own.2. FREEDOM OF CHOICEThe UTLAS database is very large. But, more important, Retrospective Conversion?USAN SEVERTSONit retains the unique contributions of its client libraries. Vice PresidentThis lets you choose the record to suit your need: from Marketing medical libraries with MESH headings to public libraries UTLAS Corp.with modified LC headings.3. AUTHORITY CON January 1986 / 61 Exhibits Program Attendees can visit 180 exhibits of publishers, audio-visual producers, equipment and materials suppliers, networks and consortia, wholesalers and jobbers, computer and micrographics suppliers, computer-based reference services—one of the largest exhibits of its kind in the nation. Exhibitors at the conference (as of December 1985) include:Aetnastak Steel Library BookstacksJerry Alper, Inc.Academic Press, Inc.Allen & Unwin, Inc.Ambassador Book Service, Inc.American Enterprise InstituteAmerican Library Assoc Franklin Book Co.Gaylord Bros., Inc.Geac Computers InternationalGenealogical Publishing Co., Inc.Greenwood PressGrove’s Dictionaries of Music/Stockton PressG.K. HallHammond, Inc.Otto HarrassowitzThe Heckman Bindery, Inc.The Heritage FoundationHumanities Press International, Inc.Information Access Co.Innovative Interfaces, Inc.Institute for Scientific InformationKraus International PublicationsPeter Lang PublishingLibrary Binding Service, Inc.The Library CorporationLibrary of Congress, Cataloging Distributio 62 / C&RL News UNIPUBUniversity Microfilms InternationalUniversity Press of AmericaUniversity Publications of AmericaUTLAS Corp.VCH Publishers, Inc.Van Nostrand Reinhold/Jane’s Publishing Wei T’o Associates, Inc.John Wiley & Sons, Inc.H.W. Wilson, Inc.Yankee Book Peddler, Inc.Roy Young Bookseller, Inc.Xerox CorporationS pecial Events Enoch Pratt Free Library: Opening ReceptionEnoch Pratt Free Library is one of the premier public research libraries in the country. Its current stately central branch was built in 1933 with a street-level entrance for easy access and twelve large display windows to lure visitors through the iron grille-work doors into the rich wood-panelled interior, carefully matched in the 1985 building renovation.All registrants of the ACRL Conference are in­vited to enjoy wine and cheese, fruit, and cookies with coffee agricultural library in the free world. A guided tour will show you “first hand” NAL’s facilities, in­cluding several exciting new technologies under development. Meet NAL staff and learn more about the actual functioning of this national li­brary.In the afternoon a tour of BARC will guide you through one of the largest and most diversified re­search complexes in the world. BARC’s interna­tional reputation brings thousands of visitors each year from the United States and abroad to tour the Center—home to se January 1986 / 63 The bombardment of Fort McHenry in 1814 inspiYour well-informed guide will tell historical facts and anecdotes about places and personalities. A highlight of the tour will be a visit to Fort McHenry (birthplace of the Star Spangled Banner).C) Maryland Historical Society and George Pea­body Library, Wednesday, April 9, 1986, 9:00 a.m.-12:30 p.m. Cost: $8/person.Founded in 1844, the Maryland Historical Soci­ety is a repository of books, silver, furniture, and portraits related to Maryland’s history. The Pea­b d Francis Scott Key’s “Star-Spangled Banner. ”treetcar ride at the Baltimore Streetcar Museum.F) Ethel’s Place, Friday, April 11, 1986, 8:00 .m.-12:00 midnight. Cost: $8/person.Spend a chic Friday evening at Ethel’s Place (proprietor: Ethel Ennis) and enjoy Baltimore’s best in jazz. Transportation to this night club in altimore’s cultural Mt. Vernon area will be pro­ided. Cover charge and cost of drinks will be the responsibility of participants.G) Prince George’s Community College, Satur­day, April 12,1986 64 / C&RL News of BaltimoreJulia Rogers Library, Goucher College, and Cook Library, Towson State UniversityKuhn Library and Gallery, University of Mary­land, Baltimore CountyThe tour listed below is scheduled for Thursday, April 10,1986, 4:00-6:00 p.m., and includes dem­onstrations of the Integrated Library system and GEAC system as well as a reception. Both libraries are within walking distance from the Convention Center:University of Maryland Health Services Libraryan d University of Maryland Law LibraryTo sign up for the Free Local Library Tours, use e form in your conference registration packet.Several guides to Baltimore activities and points interest, including restaurants, bookstores, and aces to listen to music have been assembled for nference attendees and will be available at the ospitality Desk in the Convention Center. A spe­l guide prepared by the Easter Seals Society, en­led Bright Lights, Harbor Breezes: An Access uide to the Revitalized Baltimore‚ will als Baltimore Baltimore, the site of ACRL’s Fourth National Conference, is an historic seaport city that grew up around one of the largest natural harbors in the wrorld. In the 19th century tides of immigrants from all parts of Europe helped transform Balti­more into a major industrial center that continues to boast more than 2,000 factories. One of the larg­est residues of that effort still active is the Bethle­hem Steel plant in Sparrows Point. McCormick & Company, the world’s largest producer of spices and seasonings, only a few miles away, such as Fort McHenry or the mill town of Ellicott City, or to delightful small cities or towns on both the Eastern and the Western Shores of the Chesapeake Bay. A visitor must really see the Bay, such as from the bridge that crosses it just east of Annapolis, to begin to feel why Mary­land is so geographically distinctive. The Bay is the state’s major natural resource because of its effect on shipping, as the home of several commercial seafood produucts, among which oysters are the mo 66 / C&RL News strong German heritage in Frederick. The Barbara Fritchie House and Museum of flag fame is proba­bly the best known site in town. Several lovely churches with tall spires mark the skyline, which has not yet been ruined by highrises, although the suburbs of both Baltimore and Washington ap­proach Frederick. The courthouse square, Hood College, and several antique stores also beckon to visitors. New Market, a few miles east of Frederick, has about two dozen antique shops. And for visitors from out west who have never done the big tourist attractions back east, within a drive of from one to three hours are all the things to see in Washington; Harper’s Ferry, Gettysburg, Antietam, and numerous other Civil War battle­fields; Richmond; Williamsburg; and Philadel­phia. In fact, one of the nicest features of Baltimore is its proximity to so many other interesting places, connected by superb highways and, in many cases, public transportation.—Bill Wilson. The Baltimore skyline viewed from the south via Interstate 395.Photo CreditsBaltimore Convention Bureau: front cover, pp. 19,20 (mayor), 22, 32, 33, 44, 49, 56, 57, 63, 66, 68.Enoch Pratt Free Library: p. 25.Johns Hopkins University: pp. 42, 43.Library of Annapolis and Anne Arundel County: p. 30.Richard Lippenholz: pp. 32, 49, 57, 63, 66.Alan M. Scherr: p. 37.Towson State University: p. 47.