id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
cana-5107	Gurjeet Kaur	Customer Satisfaction Regarding Online Banking Services: A Comparative Study of Public and Private Sector Banks in Punjab	2025	11	.pdf	application/pdf	3638	208	52	The comparative analysis indicates that private sector bank customers are generally more satisfied than those of public sector banks across all factors. No. ICMASD (2025) 805 https://internationalpubls.com Customer Satisfaction Regarding Online Banking Services: A Comparative Study of Public and Private Sector Banks in Punjab Gurjeet Kaur1, Ashima Thakur1, Swati1 1 Department of Management Studies, C T University, Punjab, India Article History: Received: 12-12-2024 Revised: 25-01-2025 Accepted: 05-02-2025 Abstract: This study investigates customer satisfaction with online banking services provided by public and private sector banks in Punjab.	cache/cana-5107.pdf	txt/cana-5107.txt