id	sid	tid	token	lemma	pos
cana-5107	1	1	communications	communication	NOUN
cana-5107	1	2	on	on	ADP
cana-5107	1	3	applied	apply	VERB
cana-5107	1	4	nonlinear	nonlinear	ADJ
cana-5107	1	5	analysis	analysis	NOUN
cana-5107	1	6	issn	issn	NOUN
cana-5107	1	7	:	:	PUNCT
cana-5107	1	8	1074	1074	NUM
cana-5107	1	9	-	-	PUNCT
cana-5107	1	10	133x	133x	NUM
cana-5107	1	11	vol	vol	NOUN
cana-5107	1	12	32	32	NUM
cana-5107	1	13	no	no	NOUN
cana-5107	1	14	.	.	PUNCT
cana-5107	2	1	icmasd	icmasd	NOUN
cana-5107	2	2	(	(	PUNCT
cana-5107	2	3	2025	2025	NUM
cana-5107	2	4	)	)	PUNCT
cana-5107	2	5	805	805	NUM
cana-5107	2	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	2	7	customer	customer	NOUN
cana-5107	2	8	satisfaction	satisfaction	NOUN
cana-5107	2	9	regarding	regard	VERB
cana-5107	2	10	online	online	ADJ
cana-5107	2	11	banking	banking	NOUN
cana-5107	2	12	services	service	NOUN
cana-5107	2	13	:	:	PUNCT
cana-5107	2	14	a	a	DET
cana-5107	2	15	comparative	comparative	ADJ
cana-5107	2	16	study	study	NOUN
cana-5107	2	17	of	of	ADP
cana-5107	2	18	public	public	ADJ
cana-5107	2	19	and	and	CCONJ
cana-5107	2	20	private	private	ADJ
cana-5107	2	21	sector	sector	NOUN
cana-5107	2	22	banks	bank	NOUN
cana-5107	2	23	in	in	ADP
cana-5107	2	24	punjab	punjab	ADJ
cana-5107	2	25	gurjeet	gurjeet	NOUN
cana-5107	2	26	kaur1	kaur1	PROPN
cana-5107	2	27	,	,	PUNCT
cana-5107	2	28	ashima	ashima	PROPN
cana-5107	2	29	thakur1	thakur1	NOUN
cana-5107	2	30	,	,	PUNCT
cana-5107	2	31	swati1	swati1	NOUN
cana-5107	2	32	1	1	NUM
cana-5107	2	33	department	department	NOUN
cana-5107	2	34	of	of	ADP
cana-5107	2	35	management	management	NOUN
cana-5107	2	36	studies	study	NOUN
cana-5107	2	37	,	,	PUNCT
cana-5107	2	38	c	c	PROPN
cana-5107	2	39	t	t	PROPN
cana-5107	2	40	university	university	PROPN
cana-5107	2	41	,	,	PUNCT
cana-5107	2	42	punjab	punjab	PROPN
cana-5107	2	43	,	,	PUNCT
cana-5107	2	44	india	india	PROPN
cana-5107	2	45	article	article	PROPN
cana-5107	2	46	history	history	NOUN
cana-5107	2	47	:	:	PUNCT
cana-5107	2	48	received	receive	VERB
cana-5107	2	49	:	:	PUNCT
cana-5107	2	50	12	12	NUM
cana-5107	2	51	-	-	SYM
cana-5107	2	52	12	12	NUM
cana-5107	2	53	-	-	PUNCT
cana-5107	2	54	2024	2024	NUM
cana-5107	2	55	revised	revise	VERB
cana-5107	2	56	:	:	PUNCT
cana-5107	2	57	25	25	NUM
cana-5107	2	58	-	-	PUNCT
cana-5107	2	59	01	01	NUM
cana-5107	2	60	-	-	PUNCT
cana-5107	2	61	2025	2025	NUM
cana-5107	2	62	accepted	accept	VERB
cana-5107	2	63	:	:	PUNCT
cana-5107	2	64	05	05	NUM
cana-5107	2	65	-	-	PUNCT
cana-5107	2	66	02	02	NUM
cana-5107	2	67	-	-	PUNCT
cana-5107	2	68	2025	2025	NUM
cana-5107	2	69	abstract	abstract	NOUN
cana-5107	2	70	:	:	PUNCT
cana-5107	2	71	this	this	DET
cana-5107	2	72	study	study	NOUN
cana-5107	2	73	investigates	investigate	VERB
cana-5107	2	74	customer	customer	NOUN
cana-5107	2	75	satisfaction	satisfaction	NOUN
cana-5107	2	76	with	with	ADP
cana-5107	2	77	online	online	ADJ
cana-5107	2	78	banking	banking	NOUN
cana-5107	2	79	services	service	NOUN
cana-5107	2	80	provided	provide	VERB
cana-5107	2	81	by	by	ADP
cana-5107	2	82	public	public	ADJ
cana-5107	2	83	and	and	CCONJ
cana-5107	2	84	private	private	ADJ
cana-5107	2	85	sector	sector	NOUN
cana-5107	2	86	banks	bank	NOUN
cana-5107	2	87	in	in	ADP
cana-5107	2	88	punjab	punjab	PROPN
cana-5107	2	89	.	.	PUNCT
cana-5107	3	1	the	the	DET
cana-5107	3	2	research	research	NOUN
cana-5107	3	3	compares	compare	VERB
cana-5107	3	4	satisfaction	satisfaction	NOUN
cana-5107	3	5	levels	level	NOUN
cana-5107	3	6	between	between	ADP
cana-5107	3	7	customers	customer	NOUN
cana-5107	3	8	of	of	ADP
cana-5107	3	9	public	public	ADJ
cana-5107	3	10	sector	sector	NOUN
cana-5107	3	11	banks	bank	NOUN
cana-5107	3	12	(	(	PUNCT
cana-5107	3	13	sbi	sbi	PROPN
cana-5107	3	14	)	)	PUNCT
cana-5107	3	15	and	and	CCONJ
cana-5107	3	16	private	private	ADJ
cana-5107	3	17	sector	sector	NOUN
cana-5107	3	18	banks	bank	NOUN
cana-5107	3	19	(	(	PUNCT
cana-5107	3	20	hdfc	hdfc	PROPN
cana-5107	3	21	)	)	PUNCT
cana-5107	3	22	.	.	PUNCT
cana-5107	4	1	using	use	VERB
cana-5107	4	2	a	a	DET
cana-5107	4	3	multiple	multiple	ADJ
cana-5107	4	4	cross	cross	ADJ
cana-5107	4	5	-	-	ADJ
cana-5107	4	6	sectional	sectional	ADJ
cana-5107	4	7	design	design	NOUN
cana-5107	4	8	,	,	PUNCT
cana-5107	4	9	primary	primary	ADJ
cana-5107	4	10	data	datum	NOUN
cana-5107	4	11	was	be	AUX
cana-5107	4	12	collected	collect	VERB
cana-5107	4	13	from	from	ADP
cana-5107	4	14	200	200	NUM
cana-5107	4	15	respondents	respondent	NOUN
cana-5107	4	16	(	(	PUNCT
cana-5107	4	17	100	100	NUM
cana-5107	4	18	from	from	ADP
cana-5107	4	19	each	each	DET
cana-5107	4	20	bank	bank	NOUN
cana-5107	4	21	)	)	PUNCT
cana-5107	4	22	through	through	ADP
cana-5107	4	23	a	a	DET
cana-5107	4	24	questionnaire	questionnaire	NOUN
cana-5107	4	25	with	with	ADP
cana-5107	4	26	open	open	ADJ
cana-5107	4	27	and	and	CCONJ
cana-5107	4	28	closed	closed	ADJ
cana-5107	4	29	-	-	PUNCT
cana-5107	4	30	ended	end	VERB
cana-5107	4	31	questions	question	NOUN
cana-5107	4	32	.	.	PUNCT
cana-5107	5	1	factor	factor	NOUN
cana-5107	5	2	analysis	analysis	NOUN
cana-5107	5	3	identified	identify	VERB
cana-5107	5	4	five	five	NUM
cana-5107	5	5	key	key	ADJ
cana-5107	5	6	factors	factor	NOUN
cana-5107	5	7	influencing	influence	VERB
cana-5107	5	8	customer	customer	NOUN
cana-5107	5	9	satisfaction	satisfaction	NOUN
cana-5107	5	10	:	:	PUNCT
cana-5107	5	11	online	online	ADJ
cana-5107	5	12	technicalities	technicality	NOUN
cana-5107	5	13	,	,	PUNCT
cana-5107	5	14	ease	ease	NOUN
cana-5107	5	15	of	of	ADP
cana-5107	5	16	use	use	NOUN
cana-5107	5	17	and	and	CCONJ
cana-5107	5	18	comfort	comfort	NOUN
cana-5107	5	19	,	,	PUNCT
cana-5107	5	20	privacy	privacy	NOUN
cana-5107	5	21	and	and	CCONJ
cana-5107	5	22	security	security	NOUN
cana-5107	5	23	,	,	PUNCT
cana-5107	5	24	prompt	prompt	ADJ
cana-5107	5	25	services	service	NOUN
cana-5107	5	26	,	,	PUNCT
cana-5107	5	27	and	and	CCONJ
cana-5107	5	28	problems	problem	NOUN
cana-5107	5	29	.	.	PUNCT
cana-5107	6	1	the	the	DET
cana-5107	6	2	findings	finding	NOUN
cana-5107	6	3	reveal	reveal	VERB
cana-5107	6	4	that	that	SCONJ
cana-5107	6	5	customers	customer	NOUN
cana-5107	6	6	are	be	AUX
cana-5107	6	7	most	most	ADV
cana-5107	6	8	satisfied	satisfied	ADJ
cana-5107	6	9	with	with	ADP
cana-5107	6	10	the	the	DET
cana-5107	6	11	ease	ease	NOUN
cana-5107	6	12	of	of	ADP
cana-5107	6	13	use	use	NOUN
cana-5107	6	14	and	and	CCONJ
cana-5107	6	15	comfort	comfort	NOUN
cana-5107	6	16	provided	provide	VERB
cana-5107	6	17	by	by	ADP
cana-5107	6	18	online	online	ADJ
cana-5107	6	19	banking	banking	NOUN
cana-5107	6	20	,	,	PUNCT
cana-5107	6	21	followed	follow	VERB
cana-5107	6	22	by	by	ADP
cana-5107	6	23	security	security	NOUN
cana-5107	6	24	and	and	CCONJ
cana-5107	6	25	privacy	privacy	NOUN
cana-5107	6	26	,	,	PUNCT
cana-5107	6	27	and	and	CCONJ
cana-5107	6	28	prompt	prompt	ADJ
cana-5107	6	29	services	service	NOUN
cana-5107	6	30	.	.	PUNCT
cana-5107	7	1	the	the	DET
cana-5107	7	2	comparative	comparative	ADJ
cana-5107	7	3	analysis	analysis	NOUN
cana-5107	7	4	indicates	indicate	VERB
cana-5107	7	5	that	that	SCONJ
cana-5107	7	6	private	private	ADJ
cana-5107	7	7	sector	sector	NOUN
cana-5107	7	8	bank	bank	NOUN
cana-5107	7	9	customers	customer	NOUN
cana-5107	7	10	are	be	AUX
cana-5107	7	11	generally	generally	ADV
cana-5107	7	12	more	more	ADV
cana-5107	7	13	satisfied	satisfied	ADJ
cana-5107	7	14	than	than	ADP
cana-5107	7	15	those	those	PRON
cana-5107	7	16	of	of	ADP
cana-5107	7	17	public	public	ADJ
cana-5107	7	18	sector	sector	NOUN
cana-5107	7	19	banks	bank	NOUN
cana-5107	7	20	across	across	ADP
cana-5107	7	21	all	all	DET
cana-5107	7	22	factors	factor	NOUN
cana-5107	7	23	.	.	PUNCT
cana-5107	8	1	the	the	DET
cana-5107	8	2	study	study	NOUN
cana-5107	8	3	underscores	underscore	VERB
cana-5107	8	4	the	the	DET
cana-5107	8	5	importance	importance	NOUN
cana-5107	8	6	of	of	ADP
cana-5107	8	7	continuous	continuous	ADJ
cana-5107	8	8	improvement	improvement	NOUN
cana-5107	8	9	in	in	ADP
cana-5107	8	10	online	online	ADJ
cana-5107	8	11	service	service	NOUN
cana-5107	8	12	quality	quality	NOUN
cana-5107	8	13	to	to	PART
cana-5107	8	14	maintain	maintain	VERB
cana-5107	8	15	competitive	competitive	ADJ
cana-5107	8	16	advantages	advantage	NOUN
cana-5107	8	17	and	and	CCONJ
cana-5107	8	18	strong	strong	ADJ
cana-5107	8	19	customer	customer	NOUN
cana-5107	8	20	relationships	relationship	NOUN
cana-5107	8	21	in	in	ADP
cana-5107	8	22	the	the	DET
cana-5107	8	23	evolving	evolve	VERB
cana-5107	8	24	banking	banking	NOUN
cana-5107	8	25	industry	industry	NOUN
cana-5107	8	26	.	.	PUNCT
cana-5107	9	1	however	however	ADV
cana-5107	9	2	,	,	PUNCT
cana-5107	9	3	the	the	DET
cana-5107	9	4	results	result	NOUN
cana-5107	9	5	are	be	AUX
cana-5107	9	6	specific	specific	ADJ
cana-5107	9	7	to	to	AUX
cana-5107	9	8	punjab	punjab	VERB
cana-5107	9	9	and	and	CCONJ
cana-5107	9	10	may	may	AUX
cana-5107	9	11	not	not	PART
cana-5107	9	12	be	be	AUX
cana-5107	9	13	generalized	generalize	VERB
cana-5107	9	14	to	to	ADP
cana-5107	9	15	other	other	ADJ
cana-5107	9	16	regions	region	NOUN
cana-5107	9	17	.	.	PUNCT
cana-5107	10	1	this	this	DET
cana-5107	10	2	research	research	NOUN
cana-5107	10	3	contributes	contribute	VERB
cana-5107	10	4	to	to	ADP
cana-5107	10	5	understanding	understand	VERB
cana-5107	10	6	the	the	DET
cana-5107	10	7	current	current	ADJ
cana-5107	10	8	state	state	NOUN
cana-5107	10	9	of	of	ADP
cana-5107	10	10	online	online	ADJ
cana-5107	10	11	banking	banking	NOUN
cana-5107	10	12	satisfaction	satisfaction	NOUN
cana-5107	10	13	and	and	CCONJ
cana-5107	10	14	identifies	identify	VERB
cana-5107	10	15	areas	area	NOUN
cana-5107	10	16	for	for	ADP
cana-5107	10	17	improvement	improvement	NOUN
cana-5107	10	18	,	,	PUNCT
cana-5107	10	19	particularly	particularly	ADV
cana-5107	10	20	for	for	ADP
cana-5107	10	21	public	public	ADJ
cana-5107	10	22	sector	sector	NOUN
cana-5107	10	23	banks	bank	NOUN
cana-5107	10	24	.	.	PUNCT
cana-5107	11	1	keywords	keyword	NOUN
cana-5107	11	2	:	:	PUNCT
cana-5107	11	3	investigates	investigate	NOUN
cana-5107	11	4	,	,	PUNCT
cana-5107	11	5	underscores	underscore	VERB
cana-5107	11	6	,	,	PUNCT
cana-5107	11	7	improvement	improvement	NOUN
cana-5107	11	8	,	,	PUNCT
cana-5107	11	9	questionnaire	questionnaire	NOUN
cana-5107	11	10	.	.	PUNCT
cana-5107	12	1	introduction	introduction	NOUN
cana-5107	12	2	:	:	PUNCT
cana-5107	12	3	banking	banking	NOUN
cana-5107	12	4	is	be	AUX
cana-5107	12	5	a	a	DET
cana-5107	12	6	backbone	backbone	NOUN
cana-5107	12	7	of	of	ADP
cana-5107	12	8	our	our	PRON
cana-5107	12	9	economy	economy	NOUN
cana-5107	12	10	.	.	PUNCT
cana-5107	13	1	as	as	SCONJ
cana-5107	13	2	banking	banking	NOUN
cana-5107	13	3	is	be	AUX
cana-5107	13	4	oxygen	oxygen	NOUN
cana-5107	13	5	to	to	ADP
cana-5107	13	6	industry	industry	NOUN
cana-5107	13	7	and	and	CCONJ
cana-5107	13	8	financial	financial	ADJ
cana-5107	13	9	growth	growth	NOUN
cana-5107	13	10	of	of	ADP
cana-5107	13	11	our	our	PRON
cana-5107	13	12	society	society	NOUN
cana-5107	13	13	.	.	PUNCT
cana-5107	14	1	in	in	ADP
cana-5107	14	2	india	india	PROPN
cana-5107	14	3	both	both	CCONJ
cana-5107	14	4	the	the	DET
cana-5107	14	5	public	public	ADJ
cana-5107	14	6	and	and	CCONJ
cana-5107	14	7	private	private	ADJ
cana-5107	14	8	sectors	sector	NOUN
cana-5107	14	9	are	be	AUX
cana-5107	14	10	rendering	render	VERB
cana-5107	14	11	their	their	PRON
cana-5107	14	12	financial	financial	ADJ
cana-5107	14	13	service	service	NOUN
cana-5107	14	14	to	to	ADP
cana-5107	14	15	the	the	DET
cana-5107	14	16	society	society	NOUN
cana-5107	14	17	.	.	PUNCT
cana-5107	15	1	according	accord	VERB
cana-5107	15	2	to	to	ADP
cana-5107	15	3	new	new	ADJ
cana-5107	15	4	policies	policy	NOUN
cana-5107	15	5	,	,	PUNCT
cana-5107	15	6	strategies	strategy	NOUN
cana-5107	15	7	and	and	CCONJ
cana-5107	15	8	adoption	adoption	NOUN
cana-5107	15	9	of	of	ADP
cana-5107	15	10	new	new	ADJ
cana-5107	15	11	technology	technology	NOUN
cana-5107	15	12	there	there	PRON
cana-5107	15	13	is	be	VERB
cana-5107	15	14	variation	variation	NOUN
cana-5107	15	15	in	in	ADP
cana-5107	15	16	the	the	DET
cana-5107	15	17	satisfaction	satisfaction	NOUN
cana-5107	15	18	level	level	NOUN
cana-5107	15	19	of	of	ADP
cana-5107	15	20	customer	customer	NOUN
cana-5107	15	21	.	.	PUNCT
cana-5107	16	1	there	there	PRON
cana-5107	16	2	are	be	VERB
cana-5107	16	3	new	new	ADJ
cana-5107	16	4	products	product	NOUN
cana-5107	16	5	and	and	CCONJ
cana-5107	16	6	services	service	NOUN
cana-5107	16	7	were	be	AUX
cana-5107	16	8	rendered	render	VERB
cana-5107	16	9	by	by	ADP
cana-5107	16	10	both	both	CCONJ
cana-5107	16	11	the	the	DET
cana-5107	16	12	public	public	ADJ
cana-5107	16	13	and	and	CCONJ
cana-5107	16	14	private	private	ADJ
cana-5107	16	15	sector	sector	NOUN
cana-5107	16	16	banks	bank	NOUN
cana-5107	16	17	.	.	PUNCT
cana-5107	17	1	in	in	ADP
cana-5107	17	2	order	order	NOUN
cana-5107	17	3	to	to	PART
cana-5107	17	4	find	find	VERB
cana-5107	17	5	which	which	PRON
cana-5107	17	6	is	be	AUX
cana-5107	17	7	best	good	ADJ
cana-5107	17	8	that	that	PRON
cana-5107	17	9	is	be	AUX
cana-5107	17	10	which	which	PRON
cana-5107	17	11	is	be	AUX
cana-5107	17	12	providing	provide	VERB
cana-5107	17	13	better	well	ADJ
cana-5107	17	14	services	service	NOUN
cana-5107	17	15	to	to	ADP
cana-5107	17	16	the	the	DET
cana-5107	17	17	customer	customer	NOUN
cana-5107	17	18	is	be	AUX
cana-5107	17	19	the	the	DET
cana-5107	17	20	keen	keen	ADJ
cana-5107	17	21	objective	objective	NOUN
cana-5107	17	22	of	of	ADP
cana-5107	17	23	the	the	DET
cana-5107	17	24	researcher	researcher	NOUN
cana-5107	17	25	.	.	PUNCT
cana-5107	18	1	banking	banking	NOUN
cana-5107	18	2	offers	offer	VERB
cana-5107	18	3	different	different	ADJ
cana-5107	18	4	range	range	NOUN
cana-5107	18	5	of	of	ADP
cana-5107	18	6	products	product	NOUN
cana-5107	18	7	to	to	ADP
cana-5107	18	8	their	their	PRON
cana-5107	18	9	customers	customer	NOUN
cana-5107	18	10	but	but	CCONJ
cana-5107	18	11	the	the	DET
cana-5107	18	12	limited	limited	ADJ
cana-5107	18	13	number	number	NOUN
cana-5107	18	14	of	of	ADP
cana-5107	18	15	products	product	NOUN
cana-5107	18	16	were	be	AUX
cana-5107	18	17	availed	avail	VERB
cana-5107	18	18	by	by	ADP
cana-5107	18	19	their	their	PRON
cana-5107	18	20	customers	customer	NOUN
cana-5107	18	21	.	.	PUNCT
cana-5107	19	1	in	in	ADP
cana-5107	19	2	order	order	NOUN
cana-5107	19	3	to	to	PART
cana-5107	19	4	find	find	VERB
cana-5107	19	5	whichever	whichever	PRON
cana-5107	19	6	is	be	AUX
cana-5107	19	7	preferred	prefer	VERB
cana-5107	19	8	by	by	ADP
cana-5107	19	9	the	the	DET
cana-5107	19	10	customer	customer	NOUN
cana-5107	19	11	is	be	AUX
cana-5107	19	12	projected	project	VERB
cana-5107	19	13	in	in	ADP
cana-5107	19	14	the	the	DET
cana-5107	19	15	analytical	analytical	ADJ
cana-5107	19	16	part	part	NOUN
cana-5107	19	17	.	.	PUNCT
cana-5107	20	1	in	in	ADP
cana-5107	20	2	india	india	PROPN
cana-5107	20	3	,	,	PUNCT
cana-5107	20	4	the	the	DET
cana-5107	20	5	banking	banking	NOUN
cana-5107	20	6	sector	sector	NOUN
cana-5107	20	7	is	be	AUX
cana-5107	20	8	broadly	broadly	ADV
cana-5107	20	9	classified	classify	VERB
cana-5107	20	10	into	into	ADP
cana-5107	20	11	public	public	ADJ
cana-5107	20	12	sector	sector	NOUN
cana-5107	20	13	banks	bank	NOUN
cana-5107	20	14	(	(	PUNCT
cana-5107	20	15	psbs	psbs	NOUN
cana-5107	20	16	)	)	PUNCT
cana-5107	20	17	and	and	CCONJ
cana-5107	20	18	private	private	ADJ
cana-5107	20	19	sector	sector	NOUN
cana-5107	20	20	banks	bank	NOUN
cana-5107	20	21	(	(	PUNCT
cana-5107	20	22	pvsbs	pvsbs	ADJ
cana-5107	20	23	)	)	PUNCT
cana-5107	20	24	.	.	PUNCT
cana-5107	21	1	while	while	SCONJ
cana-5107	21	2	psbs	psbs	NOUN
cana-5107	21	3	have	have	AUX
cana-5107	21	4	traditionally	traditionally	ADV
cana-5107	21	5	dominated	dominate	VERB
cana-5107	21	6	the	the	DET
cana-5107	21	7	banking	banking	NOUN
cana-5107	21	8	landscape	landscape	NOUN
cana-5107	21	9	,	,	PUNCT
cana-5107	21	10	pvsbs	pvsbs	ADJ
cana-5107	21	11	have	have	AUX
cana-5107	21	12	gained	gain	VERB
cana-5107	21	13	significant	significant	ADJ
cana-5107	21	14	market	market	NOUN
cana-5107	21	15	share	share	NOUN
cana-5107	21	16	in	in	ADP
cana-5107	21	17	recent	recent	ADJ
cana-5107	21	18	years	year	NOUN
cana-5107	21	19	,	,	PUNCT
cana-5107	21	20	driven	drive	VERB
cana-5107	21	21	by	by	ADP
cana-5107	21	22	their	their	PRON
cana-5107	21	23	innovative	innovative	ADJ
cana-5107	21	24	products	product	NOUN
cana-5107	21	25	,	,	PUNCT
cana-5107	21	26	customer	customer	NOUN
cana-5107	21	27	-	-	PUNCT
cana-5107	21	28	centric	centric	NOUN
cana-5107	21	29	approach	approach	NOUN
cana-5107	21	30	,	,	PUNCT
cana-5107	21	31	and	and	CCONJ
cana-5107	21	32	technological	technological	ADJ
cana-5107	21	33	advancements	advancement	NOUN
cana-5107	21	34	.	.	PUNCT
cana-5107	22	1	the	the	DET
cana-5107	22	2	competition	competition	NOUN
cana-5107	22	3	between	between	ADP
cana-5107	22	4	psbs	psbs	NOUN
cana-5107	22	5	and	and	CCONJ
cana-5107	22	6	pvsbs	pvsbs	ADJ
cana-5107	22	7	has	have	AUX
cana-5107	22	8	intensified	intensify	VERB
cana-5107	22	9	,	,	PUNCT
cana-5107	22	10	with	with	ADP
cana-5107	22	11	online	online	ADJ
cana-5107	22	12	banking	banking	NOUN
cana-5107	22	13	services	service	NOUN
cana-5107	22	14	becoming	become	VERB
cana-5107	22	15	a	a	DET
cana-5107	22	16	key	key	ADJ
cana-5107	22	17	differentiator	differentiator	NOUN
cana-5107	22	18	.	.	PUNCT
cana-5107	23	1	communications	communication	NOUN
cana-5107	23	2	on	on	ADP
cana-5107	23	3	applied	apply	VERB
cana-5107	23	4	nonlinear	nonlinear	ADJ
cana-5107	23	5	analysis	analysis	NOUN
cana-5107	23	6	issn	issn	NOUN
cana-5107	23	7	:	:	PUNCT
cana-5107	23	8	1074	1074	NUM
cana-5107	23	9	-	-	PUNCT
cana-5107	23	10	133x	133x	NUM
cana-5107	23	11	vol	vol	NOUN
cana-5107	23	12	32	32	NUM
cana-5107	23	13	no	no	NOUN
cana-5107	23	14	.	.	PUNCT
cana-5107	24	1	icmasd	icmasd	NOUN
cana-5107	24	2	(	(	PUNCT
cana-5107	24	3	2025	2025	NUM
cana-5107	24	4	)	)	PUNCT
cana-5107	24	5	806	806	NUM
cana-5107	24	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	24	7	despite	despite	SCONJ
cana-5107	24	8	the	the	DET
cana-5107	24	9	growing	grow	VERB
cana-5107	24	10	importance	importance	NOUN
cana-5107	24	11	of	of	ADP
cana-5107	24	12	online	online	ADJ
cana-5107	24	13	banking	banking	NOUN
cana-5107	24	14	,	,	PUNCT
cana-5107	24	15	there	there	PRON
cana-5107	24	16	is	be	VERB
cana-5107	24	17	a	a	DET
cana-5107	24	18	dearth	dearth	NOUN
cana-5107	24	19	of	of	ADP
cana-5107	24	20	research	research	NOUN
cana-5107	24	21	on	on	ADP
cana-5107	24	22	customer	customer	NOUN
cana-5107	24	23	satisfaction	satisfaction	NOUN
cana-5107	24	24	with	with	ADP
cana-5107	24	25	online	online	ADJ
cana-5107	24	26	banking	banking	NOUN
cana-5107	24	27	services	service	NOUN
cana-5107	24	28	in	in	ADP
cana-5107	24	29	the	the	DET
cana-5107	24	30	indian	indian	ADJ
cana-5107	24	31	context	context	NOUN
cana-5107	24	32	.	.	PUNCT
cana-5107	25	1	moreover	moreover	ADV
cana-5107	25	2	,	,	PUNCT
cana-5107	25	3	there	there	PRON
cana-5107	25	4	is	be	VERB
cana-5107	25	5	a	a	DET
cana-5107	25	6	need	need	NOUN
cana-5107	25	7	to	to	PART
cana-5107	25	8	compare	compare	VERB
cana-5107	25	9	customer	customer	NOUN
cana-5107	25	10	satisfaction	satisfaction	NOUN
cana-5107	25	11	levels	level	NOUN
cana-5107	25	12	between	between	ADP
cana-5107	25	13	psbs	psbs	NOUN
cana-5107	25	14	and	and	CCONJ
cana-5107	25	15	pvsbs	pvsbs	ADJ
cana-5107	25	16	,	,	PUNCT
cana-5107	25	17	as	as	SCONJ
cana-5107	25	18	both	both	DET
cana-5107	25	19	types	type	NOUN
cana-5107	25	20	of	of	ADP
cana-5107	25	21	banks	bank	NOUN
cana-5107	25	22	have	have	VERB
cana-5107	25	23	distinct	distinct	ADJ
cana-5107	25	24	characteristics	characteristic	NOUN
cana-5107	25	25	,	,	PUNCT
cana-5107	25	26	strengths	strength	NOUN
cana-5107	25	27	,	,	PUNCT
cana-5107	25	28	and	and	CCONJ
cana-5107	25	29	weaknesses	weakness	NOUN
cana-5107	25	30	.	.	PUNCT
cana-5107	26	1	this	this	DET
cana-5107	26	2	study	study	NOUN
cana-5107	26	3	aims	aim	VERB
cana-5107	26	4	to	to	PART
cana-5107	26	5	address	address	VERB
cana-5107	26	6	this	this	DET
cana-5107	26	7	research	research	NOUN
cana-5107	26	8	gap	gap	NOUN
cana-5107	26	9	by	by	ADP
cana-5107	26	10	investigating	investigate	VERB
cana-5107	26	11	customer	customer	NOUN
cana-5107	26	12	satisfaction	satisfaction	NOUN
cana-5107	26	13	regarding	regard	VERB
cana-5107	26	14	online	online	ADJ
cana-5107	26	15	banking	banking	NOUN
cana-5107	26	16	services	service	NOUN
cana-5107	26	17	in	in	ADP
cana-5107	26	18	psbs	psbs	NOUN
cana-5107	26	19	and	and	CCONJ
cana-5107	26	20	pvsbs	pvsbs	ADJ
cana-5107	26	21	.	.	PUNCT
cana-5107	27	1	literature	literature	NOUN
cana-5107	27	2	review	review	VERB
cana-5107	27	3	the	the	DET
cana-5107	27	4	literature	literature	NOUN
cana-5107	27	5	on	on	ADP
cana-5107	27	6	customer	customer	NOUN
cana-5107	27	7	satisfaction	satisfaction	NOUN
cana-5107	27	8	in	in	ADP
cana-5107	27	9	digital	digital	ADJ
cana-5107	27	10	banking	banking	NOUN
cana-5107	27	11	highlights	highlight	NOUN
cana-5107	27	12	several	several	ADJ
cana-5107	27	13	key	key	ADJ
cana-5107	27	14	factors	factor	NOUN
cana-5107	27	15	influencing	influence	VERB
cana-5107	27	16	user	user	NOUN
cana-5107	27	17	experiences	experience	NOUN
cana-5107	27	18	and	and	CCONJ
cana-5107	27	19	perceptions	perception	NOUN
cana-5107	27	20	.	.	PUNCT
cana-5107	28	1	a	a	DET
cana-5107	28	2	study	study	NOUN
cana-5107	28	3	by	by	ADP
cana-5107	28	4	kashyap	kashyap	PROPN
cana-5107	28	5	et	et	PROPN
cana-5107	28	6	al	al	PROPN
cana-5107	28	7	.	.	PROPN
cana-5107	28	8	(	(	PUNCT
cana-5107	28	9	2024	2024	NUM
cana-5107	28	10	)	)	PUNCT
cana-5107	28	11	identified	identify	VERB
cana-5107	28	12	four	four	NUM
cana-5107	28	13	critical	critical	ADJ
cana-5107	28	14	dimensions	dimension	NOUN
cana-5107	28	15	of	of	ADP
cana-5107	28	16	service	service	NOUN
cana-5107	28	17	quality	quality	NOUN
cana-5107	28	18	in	in	ADP
cana-5107	28	19	internet	internet	NOUN
cana-5107	28	20	banking	banking	NOUN
cana-5107	28	21	:	:	PUNCT
cana-5107	28	22	efficiency	efficiency	NOUN
cana-5107	28	23	,	,	PUNCT
cana-5107	28	24	reliability	reliability	NOUN
cana-5107	28	25	,	,	PUNCT
cana-5107	28	26	security	security	NOUN
cana-5107	28	27	and	and	CCONJ
cana-5107	28	28	privacy	privacy	NOUN
cana-5107	28	29	,	,	PUNCT
cana-5107	28	30	and	and	CCONJ
cana-5107	28	31	issue	issue	NOUN
cana-5107	28	32	/	/	SYM
cana-5107	28	33	problem	problem	NOUN
cana-5107	28	34	handling	handling	NOUN
cana-5107	28	35	.	.	PUNCT
cana-5107	29	1	among	among	ADP
cana-5107	29	2	these	these	PRON
cana-5107	29	3	,	,	PUNCT
cana-5107	29	4	reliability	reliability	NOUN
cana-5107	29	5	,	,	PUNCT
cana-5107	29	6	and	and	CCONJ
cana-5107	29	7	security	security	NOUN
cana-5107	29	8	and	and	CCONJ
cana-5107	29	9	privacy	privacy	NOUN
cana-5107	29	10	were	be	AUX
cana-5107	29	11	found	find	VERB
cana-5107	29	12	to	to	PART
cana-5107	29	13	have	have	VERB
cana-5107	29	14	the	the	DET
cana-5107	29	15	most	most	ADV
cana-5107	29	16	significant	significant	ADJ
cana-5107	29	17	impact	impact	NOUN
cana-5107	29	18	on	on	ADP
cana-5107	29	19	customer	customer	NOUN
cana-5107	29	20	satisfaction	satisfaction	NOUN
cana-5107	29	21	,	,	PUNCT
cana-5107	29	22	while	while	SCONJ
cana-5107	29	23	efficiency	efficiency	NOUN
cana-5107	29	24	and	and	CCONJ
cana-5107	29	25	problem	problem	NOUN
cana-5107	29	26	handling	handling	NOUN
cana-5107	29	27	had	have	VERB
cana-5107	29	28	a	a	DET
cana-5107	29	29	lesser	less	ADJ
cana-5107	29	30	effect	effect	NOUN
cana-5107	29	31	.	.	PUNCT
cana-5107	30	1	digital	digital	ADJ
cana-5107	30	2	literacy	literacy	NOUN
cana-5107	30	3	plays	play	VERB
cana-5107	30	4	a	a	DET
cana-5107	30	5	pivotal	pivotal	ADJ
cana-5107	30	6	role	role	NOUN
cana-5107	30	7	in	in	ADP
cana-5107	30	8	shaping	shape	VERB
cana-5107	30	9	customer	customer	NOUN
cana-5107	30	10	satisfaction	satisfaction	NOUN
cana-5107	30	11	in	in	ADP
cana-5107	30	12	online	online	ADJ
cana-5107	30	13	banking	banking	NOUN
cana-5107	30	14	.	.	PUNCT
cana-5107	31	1	several	several	ADJ
cana-5107	31	2	studies	study	NOUN
cana-5107	31	3	highlight	highlight	VERB
cana-5107	31	4	its	its	PRON
cana-5107	31	5	significance	significance	NOUN
cana-5107	31	6	in	in	ADP
cana-5107	31	7	enhancing	enhance	VERB
cana-5107	31	8	trust	trust	NOUN
cana-5107	31	9	,	,	PUNCT
cana-5107	31	10	ease	ease	NOUN
cana-5107	31	11	of	of	ADP
cana-5107	31	12	use	use	NOUN
cana-5107	31	13	,	,	PUNCT
cana-5107	31	14	and	and	CCONJ
cana-5107	31	15	overall	overall	ADJ
cana-5107	31	16	engagement	engagement	NOUN
cana-5107	31	17	with	with	ADP
cana-5107	31	18	digital	digital	ADJ
cana-5107	31	19	banking	banking	NOUN
cana-5107	31	20	services	service	NOUN
cana-5107	31	21	.	.	PUNCT
cana-5107	32	1	research	research	NOUN
cana-5107	32	2	by	by	ADP
cana-5107	32	3	bhandari	bhandari	PROPN
cana-5107	32	4	,	,	PUNCT
cana-5107	32	5	r.	r.	PROPN
cana-5107	32	6	,	,	PUNCT
cana-5107	32	7	kumar	kumar	PROPN
cana-5107	32	8	,	,	PUNCT
cana-5107	32	9	a.	a.	PROPN
cana-5107	32	10	,	,	PUNCT
cana-5107	32	11	&	&	CCONJ
cana-5107	32	12	saini	saini	PROPN
cana-5107	32	13	,	,	PUNCT
cana-5107	32	14	m.	m.	NOUN
cana-5107	32	15	(	(	PUNCT
cana-5107	32	16	2023	2023	NUM
cana-5107	32	17	)	)	PUNCT
cana-5107	32	18	suggests	suggest	VERB
cana-5107	32	19	that	that	SCONJ
cana-5107	32	20	consumers	consumer	NOUN
cana-5107	32	21	with	with	ADP
cana-5107	32	22	higher	high	ADJ
cana-5107	32	23	digital	digital	ADJ
cana-5107	32	24	literacy	literacy	NOUN
cana-5107	32	25	levels	level	NOUN
cana-5107	32	26	are	be	AUX
cana-5107	32	27	more	more	ADV
cana-5107	32	28	likely	likely	ADJ
cana-5107	32	29	to	to	PART
cana-5107	32	30	adopt	adopt	VERB
cana-5107	32	31	and	and	CCONJ
cana-5107	32	32	efficiently	efficiently	ADV
cana-5107	32	33	use	use	VERB
cana-5107	32	34	online	online	ADJ
cana-5107	32	35	banking	banking	NOUN
cana-5107	32	36	,	,	PUNCT
cana-5107	32	37	leading	lead	VERB
cana-5107	32	38	to	to	ADP
cana-5107	32	39	increased	increase	VERB
cana-5107	32	40	satisfaction	satisfaction	NOUN
cana-5107	32	41	.	.	PUNCT
cana-5107	33	1	conversely	conversely	ADV
cana-5107	33	2	,	,	PUNCT
cana-5107	33	3	individuals	individual	NOUN
cana-5107	33	4	with	with	ADP
cana-5107	33	5	limited	limited	ADJ
cana-5107	33	6	digital	digital	ADJ
cana-5107	33	7	skills	skill	NOUN
cana-5107	33	8	face	face	VERB
cana-5107	33	9	challenges	challenge	NOUN
cana-5107	33	10	in	in	ADP
cana-5107	33	11	accessing	access	VERB
cana-5107	33	12	and	and	CCONJ
cana-5107	33	13	utilizing	utilize	VERB
cana-5107	33	14	these	these	DET
cana-5107	33	15	services	service	NOUN
cana-5107	33	16	,	,	PUNCT
cana-5107	33	17	negatively	negatively	ADV
cana-5107	33	18	impacting	impact	VERB
cana-5107	33	19	their	their	PRON
cana-5107	33	20	experience	experience	NOUN
cana-5107	33	21	.	.	PUNCT
cana-5107	34	1	the	the	DET
cana-5107	34	2	study	study	NOUN
cana-5107	34	3	by	by	ADP
cana-5107	34	4	ghosh	ghosh	PROPN
cana-5107	34	5	and	and	CCONJ
cana-5107	34	6	chatterjee	chatterjee	PROPN
cana-5107	34	7	(	(	PUNCT
cana-5107	34	8	2023	2023	NUM
cana-5107	34	9	)	)	PUNCT
cana-5107	34	10	examines	examine	VERB
cana-5107	34	11	the	the	DET
cana-5107	34	12	influence	influence	NOUN
cana-5107	34	13	of	of	ADP
cana-5107	34	14	customer	customer	NOUN
cana-5107	34	15	feedback	feedback	NOUN
cana-5107	34	16	on	on	ADP
cana-5107	34	17	banking	banking	NOUN
cana-5107	34	18	services	service	NOUN
cana-5107	34	19	,	,	PUNCT
cana-5107	34	20	emphasizing	emphasize	VERB
cana-5107	34	21	the	the	DET
cana-5107	34	22	utilization	utilization	NOUN
cana-5107	34	23	of	of	ADP
cana-5107	34	24	the	the	DET
cana-5107	34	25	net	net	ADJ
cana-5107	34	26	promoter	promoter	NOUN
cana-5107	34	27	score	score	NOUN
cana-5107	34	28	(	(	PUNCT
cana-5107	34	29	nps	nps	PROPN
cana-5107	34	30	)	)	PUNCT
cana-5107	34	31	as	as	ADP
cana-5107	34	32	a	a	DET
cana-5107	34	33	tool	tool	NOUN
cana-5107	34	34	for	for	ADP
cana-5107	34	35	service	service	NOUN
cana-5107	34	36	enhancement	enhancement	NOUN
cana-5107	34	37	.	.	PUNCT
cana-5107	35	1	nps	nps	PROPN
cana-5107	35	2	is	be	AUX
cana-5107	35	3	a	a	DET
cana-5107	35	4	widely	widely	ADV
cana-5107	35	5	adopted	adopt	VERB
cana-5107	35	6	metric	metric	ADJ
cana-5107	35	7	that	that	PRON
cana-5107	35	8	gauges	gauge	VERB
cana-5107	35	9	customer	customer	NOUN
cana-5107	35	10	loyalty	loyalty	NOUN
cana-5107	35	11	by	by	ADP
cana-5107	35	12	asking	ask	VERB
cana-5107	35	13	clients	client	NOUN
cana-5107	35	14	how	how	SCONJ
cana-5107	35	15	likely	likely	ADJ
cana-5107	35	16	they	they	PRON
cana-5107	35	17	are	be	AUX
cana-5107	35	18	to	to	PART
cana-5107	35	19	recommend	recommend	VERB
cana-5107	35	20	the	the	DET
cana-5107	35	21	bank	bank	NOUN
cana-5107	35	22	's	's	PART
cana-5107	35	23	services	service	NOUN
cana-5107	35	24	to	to	ADP
cana-5107	35	25	others	other	NOUN
cana-5107	35	26	.	.	PUNCT
cana-5107	36	1	the	the	DET
cana-5107	36	2	authors	author	NOUN
cana-5107	36	3	argue	argue	VERB
cana-5107	36	4	that	that	SCONJ
cana-5107	36	5	systematically	systematically	ADV
cana-5107	36	6	collecting	collect	VERB
cana-5107	36	7	and	and	CCONJ
cana-5107	36	8	analyzing	analyze	VERB
cana-5107	36	9	nps	nps	PROPN
cana-5107	36	10	data	datum	NOUN
cana-5107	36	11	enables	enable	VERB
cana-5107	36	12	banks	bank	NOUN
cana-5107	36	13	to	to	PART
cana-5107	36	14	identify	identify	VERB
cana-5107	36	15	areas	area	NOUN
cana-5107	36	16	of	of	ADP
cana-5107	36	17	improvement	improvement	NOUN
cana-5107	36	18	,	,	PUNCT
cana-5107	36	19	tailor	tailor	NOUN
cana-5107	36	20	services	service	NOUN
cana-5107	36	21	to	to	PART
cana-5107	36	22	meet	meet	VERB
cana-5107	36	23	customer	customer	NOUN
cana-5107	36	24	expectations	expectation	NOUN
cana-5107	36	25	,	,	PUNCT
cana-5107	36	26	and	and	CCONJ
cana-5107	36	27	ultimately	ultimately	ADV
cana-5107	36	28	enhance	enhance	VERB
cana-5107	36	29	customer	customer	NOUN
cana-5107	36	30	satisfaction	satisfaction	NOUN
cana-5107	36	31	.	.	PUNCT
cana-5107	37	1	they	they	PRON
cana-5107	37	2	also	also	ADV
cana-5107	37	3	discuss	discuss	VERB
cana-5107	37	4	the	the	DET
cana-5107	37	5	importance	importance	NOUN
cana-5107	37	6	of	of	ADP
cana-5107	37	7	closing	close	VERB
cana-5107	37	8	the	the	DET
cana-5107	37	9	feedback	feedback	NOUN
cana-5107	37	10	loop	loop	NOUN
cana-5107	37	11	by	by	ADP
cana-5107	37	12	implementing	implement	VERB
cana-5107	37	13	changes	change	NOUN
cana-5107	37	14	based	base	VERB
cana-5107	37	15	on	on	ADP
cana-5107	37	16	customer	customer	NOUN
cana-5107	37	17	insights	insight	NOUN
cana-5107	37	18	and	and	CCONJ
cana-5107	37	19	communicating	communicate	VERB
cana-5107	37	20	these	these	DET
cana-5107	37	21	improvements	improvement	NOUN
cana-5107	37	22	back	back	ADV
cana-5107	37	23	to	to	ADP
cana-5107	37	24	the	the	DET
cana-5107	37	25	customers	customer	NOUN
cana-5107	37	26	,	,	PUNCT
cana-5107	37	27	thereby	thereby	ADV
cana-5107	37	28	fostering	foster	VERB
cana-5107	37	29	trust	trust	NOUN
cana-5107	37	30	and	and	CCONJ
cana-5107	37	31	loyalty	loyalty	NOUN
cana-5107	37	32	.	.	PUNCT
cana-5107	38	1	the	the	DET
cana-5107	38	2	study	study	NOUN
cana-5107	38	3	by	by	ADP
cana-5107	38	4	khan	khan	PROPN
cana-5107	38	5	,	,	PUNCT
cana-5107	38	6	singh	singh	PROPN
cana-5107	38	7	,	,	PUNCT
cana-5107	38	8	and	and	CCONJ
cana-5107	38	9	kumar	kumar	PROPN
cana-5107	38	10	(	(	PUNCT
cana-5107	38	11	2022	2022	NUM
cana-5107	38	12	)	)	PUNCT
cana-5107	38	13	provides	provide	VERB
cana-5107	38	14	a	a	DET
cana-5107	38	15	comprehensive	comprehensive	ADJ
cana-5107	38	16	review	review	NOUN
cana-5107	38	17	of	of	ADP
cana-5107	38	18	recent	recent	ADJ
cana-5107	38	19	literature	literature	NOUN
cana-5107	38	20	on	on	ADP
cana-5107	38	21	service	service	NOUN
cana-5107	38	22	quality	quality	NOUN
cana-5107	38	23	in	in	ADP
cana-5107	38	24	the	the	DET
cana-5107	38	25	banking	banking	NOUN
cana-5107	38	26	sector	sector	NOUN
cana-5107	38	27	,	,	PUNCT
cana-5107	38	28	focusing	focus	VERB
cana-5107	38	29	on	on	ADP
cana-5107	38	30	various	various	ADJ
cana-5107	38	31	models	model	NOUN
cana-5107	38	32	and	and	CCONJ
cana-5107	38	33	their	their	PRON
cana-5107	38	34	applicability	applicability	NOUN
cana-5107	38	35	across	across	ADP
cana-5107	38	36	different	different	ADJ
cana-5107	38	37	cultural	cultural	ADJ
cana-5107	38	38	contexts	contexts	NOUN
cana-5107	38	39	.	.	PUNCT
cana-5107	39	1	the	the	DET
cana-5107	39	2	authors	author	NOUN
cana-5107	39	3	critically	critically	ADV
cana-5107	39	4	analyze	analyze	VERB
cana-5107	39	5	multiple	multiple	ADJ
cana-5107	39	6	service	service	NOUN
cana-5107	39	7	quality	quality	NOUN
cana-5107	39	8	frameworks	framework	NOUN
cana-5107	39	9	,	,	PUNCT
cana-5107	39	10	including	include	VERB
cana-5107	39	11	the	the	DET
cana-5107	39	12	widely	widely	ADV
cana-5107	39	13	utilized	utilize	VERB
cana-5107	39	14	servqual	servqual	ADJ
cana-5107	39	15	model	model	NOUN
cana-5107	39	16	,	,	PUNCT
cana-5107	39	17	to	to	PART
cana-5107	39	18	assess	assess	VERB
cana-5107	39	19	their	their	PRON
cana-5107	39	20	effectiveness	effectiveness	NOUN
cana-5107	39	21	in	in	ADP
cana-5107	39	22	measuring	measure	VERB
cana-5107	39	23	customer	customer	NOUN
cana-5107	39	24	satisfaction	satisfaction	NOUN
cana-5107	39	25	within	within	ADP
cana-5107	39	26	banks	bank	NOUN
cana-5107	39	27	.	.	PUNCT
cana-5107	40	1	their	their	PRON
cana-5107	40	2	findings	finding	NOUN
cana-5107	40	3	suggest	suggest	VERB
cana-5107	40	4	that	that	SCONJ
cana-5107	40	5	while	while	SCONJ
cana-5107	40	6	certain	certain	ADJ
cana-5107	40	7	dimensions	dimension	NOUN
cana-5107	40	8	of	of	ADP
cana-5107	40	9	service	service	NOUN
cana-5107	40	10	quality	quality	NOUN
cana-5107	40	11	,	,	PUNCT
cana-5107	40	12	such	such	ADJ
cana-5107	40	13	as	as	ADP
cana-5107	40	14	reliability	reliability	NOUN
cana-5107	40	15	and	and	CCONJ
cana-5107	40	16	responsiveness	responsiveness	NOUN
cana-5107	40	17	,	,	PUNCT
cana-5107	40	18	are	be	AUX
cana-5107	40	19	universally	universally	ADV
cana-5107	40	20	valued	value	VERB
cana-5107	40	21	,	,	PUNCT
cana-5107	40	22	the	the	DET
cana-5107	40	23	importance	importance	NOUN
cana-5107	40	24	of	of	ADP
cana-5107	40	25	specific	specific	ADJ
cana-5107	40	26	service	service	NOUN
cana-5107	40	27	quality	quality	NOUN
cana-5107	40	28	dimensions	dimension	NOUN
cana-5107	40	29	can	can	AUX
cana-5107	40	30	vary	vary	VERB
cana-5107	40	31	significantly	significantly	ADV
cana-5107	40	32	across	across	ADP
cana-5107	40	33	different	different	ADJ
cana-5107	40	34	cultural	cultural	ADJ
cana-5107	40	35	and	and	CCONJ
cana-5107	40	36	national	national	ADJ
cana-5107	40	37	settings	setting	NOUN
cana-5107	40	38	.	.	PUNCT
cana-5107	41	1	this	this	DET
cana-5107	41	2	variability	variability	NOUN
cana-5107	41	3	underscores	underscore	VERB
cana-5107	41	4	the	the	DET
cana-5107	41	5	necessity	necessity	NOUN
cana-5107	41	6	for	for	SCONJ
cana-5107	41	7	banks	bank	NOUN
cana-5107	41	8	to	to	PART
cana-5107	41	9	customize	customize	VERB
cana-5107	41	10	their	their	PRON
cana-5107	41	11	service	service	NOUN
cana-5107	41	12	quality	quality	NOUN
cana-5107	41	13	assessment	assessment	NOUN
cana-5107	41	14	tools	tool	NOUN
cana-5107	41	15	to	to	PART
cana-5107	41	16	align	align	VERB
cana-5107	41	17	with	with	ADP
cana-5107	41	18	the	the	DET
cana-5107	41	19	cultural	cultural	ADJ
cana-5107	41	20	contexts	contexts	NOUN
cana-5107	41	21	of	of	ADP
cana-5107	41	22	their	their	PRON
cana-5107	41	23	target	target	NOUN
cana-5107	41	24	markets	market	NOUN
cana-5107	41	25	.	.	PUNCT
cana-5107	42	1	the	the	DET
cana-5107	42	2	study	study	NOUN
cana-5107	42	3	concludes	conclude	VERB
cana-5107	42	4	that	that	SCONJ
cana-5107	42	5	a	a	DET
cana-5107	42	6	one	one	NUM
cana-5107	42	7	-	-	PUNCT
cana-5107	42	8	size	size	NOUN
cana-5107	42	9	-	-	PUNCT
cana-5107	42	10	fits	fit	VERB
cana-5107	42	11	-	-	PUNCT
cana-5107	42	12	all	all	DET
cana-5107	42	13	approach	approach	NOUN
cana-5107	42	14	to	to	ADP
cana-5107	42	15	service	service	NOUN
cana-5107	42	16	quality	quality	NOUN
cana-5107	42	17	measurement	measurement	NOUN
cana-5107	42	18	is	be	AUX
cana-5107	42	19	inadequate	inadequate	ADJ
cana-5107	42	20	,	,	PUNCT
cana-5107	42	21	advocating	advocate	VERB
cana-5107	42	22	for	for	ADP
cana-5107	42	23	the	the	DET
cana-5107	42	24	development	development	NOUN
cana-5107	42	25	of	of	ADP
cana-5107	42	26	tailored	tailor	VERB
cana-5107	42	27	instruments	instrument	NOUN
cana-5107	42	28	that	that	PRON
cana-5107	42	29	consider	consider	VERB
cana-5107	42	30	the	the	DET
cana-5107	42	31	unique	unique	ADJ
cana-5107	42	32	cultural	cultural	ADJ
cana-5107	42	33	nuances	nuance	NOUN
cana-5107	42	34	influencing	influence	VERB
cana-5107	42	35	customer	customer	NOUN
cana-5107	42	36	perceptions	perception	NOUN
cana-5107	42	37	in	in	ADP
cana-5107	42	38	diverse	diverse	ADJ
cana-5107	42	39	regions	region	NOUN
cana-5107	42	40	.	.	PUNCT
cana-5107	43	1	the	the	DET
cana-5107	43	2	study	study	NOUN
cana-5107	43	3	by	by	ADP
cana-5107	43	4	kumar	kumar	PROPN
cana-5107	43	5	and	and	CCONJ
cana-5107	43	6	verma	verma	PROPN
cana-5107	43	7	(	(	PUNCT
cana-5107	43	8	2022	2022	NUM
cana-5107	43	9	)	)	PUNCT
cana-5107	43	10	investigates	investigate	VERB
cana-5107	43	11	customer	customer	NOUN
cana-5107	43	12	service	service	NOUN
cana-5107	43	13	and	and	CCONJ
cana-5107	43	14	satisfaction	satisfaction	NOUN
cana-5107	43	15	levels	level	NOUN
cana-5107	43	16	in	in	ADP
cana-5107	43	17	public	public	ADJ
cana-5107	43	18	versus	versus	ADP
cana-5107	43	19	private	private	ADJ
cana-5107	43	20	sector	sector	NOUN
cana-5107	43	21	banks	bank	NOUN
cana-5107	43	22	in	in	ADP
cana-5107	43	23	punjab	punjab	PROPN
cana-5107	43	24	.	.	PUNCT
cana-5107	44	1	the	the	DET
cana-5107	44	2	authors	author	NOUN
cana-5107	44	3	employ	employ	VERB
cana-5107	44	4	the	the	DET
cana-5107	44	5	servqual	servqual	ADJ
cana-5107	44	6	model	model	NOUN
cana-5107	44	7	,	,	PUNCT
cana-5107	44	8	assessing	assess	VERB
cana-5107	44	9	communications	communication	NOUN
cana-5107	44	10	on	on	ADP
cana-5107	44	11	applied	apply	VERB
cana-5107	44	12	nonlinear	nonlinear	ADJ
cana-5107	44	13	analysis	analysis	NOUN
cana-5107	44	14	issn	issn	NOUN
cana-5107	44	15	:	:	PUNCT
cana-5107	44	16	1074	1074	NUM
cana-5107	44	17	-	-	PUNCT
cana-5107	44	18	133x	133x	NUM
cana-5107	44	19	vol	vol	NOUN
cana-5107	44	20	32	32	NUM
cana-5107	44	21	no	no	NOUN
cana-5107	44	22	.	.	PUNCT
cana-5107	45	1	icmasd	icmasd	NOUN
cana-5107	45	2	(	(	PUNCT
cana-5107	45	3	2025	2025	NUM
cana-5107	45	4	)	)	PUNCT
cana-5107	45	5	807	807	NUM
cana-5107	45	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	45	7	dimensions	dimension	NOUN
cana-5107	45	8	such	such	ADJ
cana-5107	45	9	as	as	ADP
cana-5107	45	10	tangibility	tangibility	NOUN
cana-5107	45	11	,	,	PUNCT
cana-5107	45	12	reliability	reliability	NOUN
cana-5107	45	13	,	,	PUNCT
cana-5107	45	14	responsiveness	responsiveness	NOUN
cana-5107	45	15	,	,	PUNCT
cana-5107	45	16	assurance	assurance	NOUN
cana-5107	45	17	,	,	PUNCT
cana-5107	45	18	and	and	CCONJ
cana-5107	45	19	empathy	empathy	NOUN
cana-5107	45	20	.	.	PUNCT
cana-5107	46	1	their	their	PRON
cana-5107	46	2	findings	finding	NOUN
cana-5107	46	3	indicate	indicate	VERB
cana-5107	46	4	that	that	SCONJ
cana-5107	46	5	private	private	ADJ
cana-5107	46	6	sector	sector	NOUN
cana-5107	46	7	banks	bank	NOUN
cana-5107	46	8	generally	generally	ADV
cana-5107	46	9	outperform	outperform	VERB
cana-5107	46	10	public	public	ADJ
cana-5107	46	11	sector	sector	NOUN
cana-5107	46	12	banks	bank	NOUN
cana-5107	46	13	in	in	ADP
cana-5107	46	14	service	service	NOUN
cana-5107	46	15	quality	quality	NOUN
cana-5107	46	16	,	,	PUNCT
cana-5107	46	17	particularly	particularly	ADV
cana-5107	46	18	in	in	ADP
cana-5107	46	19	responsiveness	responsiveness	NOUN
cana-5107	46	20	and	and	CCONJ
cana-5107	46	21	assurance	assurance	NOUN
cana-5107	46	22	.	.	PUNCT
cana-5107	47	1	however	however	ADV
cana-5107	47	2	,	,	PUNCT
cana-5107	47	3	public	public	ADJ
cana-5107	47	4	sector	sector	NOUN
cana-5107	47	5	banks	bank	NOUN
cana-5107	47	6	excel	excel	VERB
cana-5107	47	7	in	in	ADP
cana-5107	47	8	reliability	reliability	NOUN
cana-5107	47	9	,	,	PUNCT
cana-5107	47	10	attributed	attribute	VERB
cana-5107	47	11	to	to	ADP
cana-5107	47	12	their	their	PRON
cana-5107	47	13	established	establish	VERB
cana-5107	47	14	reputation	reputation	NOUN
cana-5107	47	15	and	and	CCONJ
cana-5107	47	16	trustworthiness	trustworthiness	NOUN
cana-5107	47	17	.	.	PUNCT
cana-5107	48	1	the	the	DET
cana-5107	48	2	study	study	NOUN
cana-5107	48	3	concludes	conclude	VERB
cana-5107	48	4	that	that	SCONJ
cana-5107	48	5	while	while	SCONJ
cana-5107	48	6	private	private	ADJ
cana-5107	48	7	banks	bank	NOUN
cana-5107	48	8	offer	offer	VERB
cana-5107	48	9	more	more	ADV
cana-5107	48	10	efficient	efficient	ADJ
cana-5107	48	11	and	and	CCONJ
cana-5107	48	12	customer	customer	NOUN
cana-5107	48	13	-	-	PUNCT
cana-5107	48	14	centric	centric	NOUN
cana-5107	48	15	services	service	NOUN
cana-5107	48	16	,	,	PUNCT
cana-5107	48	17	public	public	ADJ
cana-5107	48	18	banks	bank	NOUN
cana-5107	48	19	maintain	maintain	VERB
cana-5107	48	20	customer	customer	NOUN
cana-5107	48	21	satisfaction	satisfaction	NOUN
cana-5107	48	22	through	through	ADP
cana-5107	48	23	consistent	consistent	ADJ
cana-5107	48	24	and	and	CCONJ
cana-5107	48	25	dependable	dependable	ADJ
cana-5107	48	26	service	service	NOUN
cana-5107	48	27	delivery	delivery	NOUN
cana-5107	48	28	.	.	PUNCT
cana-5107	49	1	the	the	DET
cana-5107	49	2	authors	author	NOUN
cana-5107	49	3	recommend	recommend	VERB
cana-5107	49	4	that	that	SCONJ
cana-5107	49	5	public	public	ADJ
cana-5107	49	6	sector	sector	NOUN
cana-5107	49	7	banks	bank	NOUN
cana-5107	49	8	focus	focus	VERB
cana-5107	49	9	on	on	ADP
cana-5107	49	10	enhancing	enhance	VERB
cana-5107	49	11	responsiveness	responsiveness	NOUN
cana-5107	49	12	and	and	CCONJ
cana-5107	49	13	assurance	assurance	NOUN
cana-5107	49	14	to	to	PART
cana-5107	49	15	improve	improve	VERB
cana-5107	49	16	overall	overall	ADJ
cana-5107	49	17	customer	customer	NOUN
cana-5107	49	18	satisfaction	satisfaction	NOUN
cana-5107	49	19	.	.	PUNCT
cana-5107	50	1	the	the	DET
cana-5107	50	2	study	study	NOUN
cana-5107	50	3	by	by	ADP
cana-5107	50	4	malik	malik	PROPN
cana-5107	50	5	and	and	CCONJ
cana-5107	50	6	yadav	yadav	PROPN
cana-5107	50	7	(	(	PUNCT
cana-5107	50	8	2022	2022	NUM
cana-5107	50	9	)	)	PUNCT
cana-5107	50	10	examines	examine	VERB
cana-5107	50	11	the	the	DET
cana-5107	50	12	influence	influence	NOUN
cana-5107	50	13	of	of	ADP
cana-5107	50	14	security	security	NOUN
cana-5107	50	15	features	feature	VERB
cana-5107	50	16	on	on	ADP
cana-5107	50	17	customer	customer	NOUN
cana-5107	50	18	trust	trust	NOUN
cana-5107	50	19	and	and	CCONJ
cana-5107	50	20	satisfaction	satisfaction	NOUN
cana-5107	50	21	in	in	ADP
cana-5107	50	22	online	online	ADJ
cana-5107	50	23	banking	banking	NOUN
cana-5107	50	24	.	.	PUNCT
cana-5107	51	1	the	the	DET
cana-5107	51	2	authors	author	NOUN
cana-5107	51	3	highlight	highlight	VERB
cana-5107	51	4	that	that	DET
cana-5107	51	5	robust	robust	ADJ
cana-5107	51	6	security	security	NOUN
cana-5107	51	7	measures	measure	NOUN
cana-5107	51	8	,	,	PUNCT
cana-5107	51	9	such	such	ADJ
cana-5107	51	10	as	as	ADP
cana-5107	51	11	encryption	encryption	NOUN
cana-5107	51	12	,	,	PUNCT
cana-5107	51	13	multi	multi	ADJ
cana-5107	51	14	-	-	ADJ
cana-5107	51	15	factor	factor	NOUN
cana-5107	51	16	authentication	authentication	NOUN
cana-5107	51	17	,	,	PUNCT
cana-5107	51	18	and	and	CCONJ
cana-5107	51	19	secure	secure	ADJ
cana-5107	51	20	socket	socket	NOUN
cana-5107	51	21	layers	layer	NOUN
cana-5107	51	22	,	,	PUNCT
cana-5107	51	23	are	be	AUX
cana-5107	51	24	pivotal	pivotal	ADJ
cana-5107	51	25	in	in	ADP
cana-5107	51	26	safeguarding	safeguard	VERB
cana-5107	51	27	sensitive	sensitive	ADJ
cana-5107	51	28	customer	customer	NOUN
cana-5107	51	29	information	information	NOUN
cana-5107	51	30	and	and	CCONJ
cana-5107	51	31	mitigating	mitigate	VERB
cana-5107	51	32	fraud	fraud	NOUN
cana-5107	51	33	risks	risk	NOUN
cana-5107	51	34	.	.	PUNCT
cana-5107	52	1	these	these	DET
cana-5107	52	2	security	security	NOUN
cana-5107	52	3	features	feature	VERB
cana-5107	52	4	not	not	PART
cana-5107	52	5	only	only	ADV
cana-5107	52	6	protect	protect	VERB
cana-5107	52	7	data	datum	NOUN
cana-5107	52	8	but	but	CCONJ
cana-5107	52	9	also	also	ADV
cana-5107	52	10	enhance	enhance	VERB
cana-5107	52	11	customer	customer	NOUN
cana-5107	52	12	confidence	confidence	NOUN
cana-5107	52	13	in	in	ADP
cana-5107	52	14	online	online	ADJ
cana-5107	52	15	banking	banking	NOUN
cana-5107	52	16	platforms	platform	NOUN
cana-5107	52	17	.	.	PUNCT
cana-5107	53	1	the	the	DET
cana-5107	53	2	research	research	NOUN
cana-5107	53	3	indicates	indicate	VERB
cana-5107	53	4	that	that	SCONJ
cana-5107	53	5	when	when	SCONJ
cana-5107	53	6	customers	customer	NOUN
cana-5107	53	7	perceive	perceive	VERB
cana-5107	53	8	a	a	DET
cana-5107	53	9	bank	bank	NOUN
cana-5107	53	10	's	's	PART
cana-5107	53	11	online	online	ADJ
cana-5107	53	12	services	service	NOUN
cana-5107	53	13	as	as	ADP
cana-5107	53	14	secure	secure	ADJ
cana-5107	53	15	,	,	PUNCT
cana-5107	53	16	their	their	PRON
cana-5107	53	17	trust	trust	NOUN
cana-5107	53	18	in	in	ADP
cana-5107	53	19	the	the	DET
cana-5107	53	20	institution	institution	NOUN
cana-5107	53	21	increases	increase	NOUN
cana-5107	53	22	,	,	PUNCT
cana-5107	53	23	leading	lead	VERB
cana-5107	53	24	to	to	ADP
cana-5107	53	25	higher	high	ADJ
cana-5107	53	26	satisfaction	satisfaction	NOUN
cana-5107	53	27	levels	level	NOUN
cana-5107	53	28	.	.	PUNCT
cana-5107	54	1	the	the	DET
cana-5107	54	2	study	study	NOUN
cana-5107	54	3	concludes	conclude	VERB
cana-5107	54	4	that	that	SCONJ
cana-5107	54	5	investing	invest	VERB
cana-5107	54	6	in	in	ADP
cana-5107	54	7	advanced	advanced	ADJ
cana-5107	54	8	security	security	NOUN
cana-5107	54	9	features	feature	NOUN
cana-5107	54	10	is	be	AUX
cana-5107	54	11	essential	essential	ADJ
cana-5107	54	12	for	for	ADP
cana-5107	54	13	banks	bank	NOUN
cana-5107	54	14	aiming	aim	VERB
cana-5107	54	15	to	to	PART
cana-5107	54	16	improve	improve	VERB
cana-5107	54	17	customer	customer	NOUN
cana-5107	54	18	trust	trust	NOUN
cana-5107	54	19	and	and	CCONJ
cana-5107	54	20	satisfaction	satisfaction	NOUN
cana-5107	54	21	in	in	ADP
cana-5107	54	22	the	the	DET
cana-5107	54	23	digital	digital	ADJ
cana-5107	54	24	banking	banking	NOUN
cana-5107	54	25	environment	environment	NOUN
cana-5107	54	26	.	.	PUNCT
cana-5107	55	1	the	the	DET
cana-5107	55	2	study	study	NOUN
cana-5107	55	3	by	by	ADP
cana-5107	55	4	tiwari	tiwari	PROPN
cana-5107	55	5	,	,	PUNCT
cana-5107	55	6	gupta	gupta	PROPN
cana-5107	55	7	,	,	PUNCT
cana-5107	55	8	and	and	CCONJ
cana-5107	55	9	prakash	prakash	PROPN
cana-5107	55	10	(	(	PUNCT
cana-5107	55	11	2022	2022	NUM
cana-5107	55	12	)	)	PUNCT
cana-5107	55	13	examines	examine	VERB
cana-5107	55	14	trust	trust	NOUN
cana-5107	55	15	and	and	CCONJ
cana-5107	55	16	satisfaction	satisfaction	NOUN
cana-5107	55	17	in	in	ADP
cana-5107	55	18	india	india	PROPN
cana-5107	55	19	's	's	PART
cana-5107	55	20	banking	banking	NOUN
cana-5107	55	21	sector	sector	NOUN
cana-5107	55	22	,	,	PUNCT
cana-5107	55	23	comparing	compare	VERB
cana-5107	55	24	public	public	ADJ
cana-5107	55	25	and	and	CCONJ
cana-5107	55	26	private	private	ADJ
cana-5107	55	27	banks	bank	NOUN
cana-5107	55	28	.	.	PUNCT
cana-5107	56	1	the	the	DET
cana-5107	56	2	authors	author	NOUN
cana-5107	56	3	employ	employ	VERB
cana-5107	56	4	the	the	DET
cana-5107	56	5	servqual	servqual	ADJ
cana-5107	56	6	model	model	NOUN
cana-5107	56	7	to	to	PART
cana-5107	56	8	assess	assess	VERB
cana-5107	56	9	service	service	NOUN
cana-5107	56	10	quality	quality	NOUN
cana-5107	56	11	dimensions	dimension	NOUN
cana-5107	56	12	—	—	PUNCT
cana-5107	56	13	tangibility	tangibility	NOUN
cana-5107	56	14	,	,	PUNCT
cana-5107	56	15	reliability	reliability	NOUN
cana-5107	56	16	,	,	PUNCT
cana-5107	56	17	responsiveness	responsiveness	NOUN
cana-5107	56	18	,	,	PUNCT
cana-5107	56	19	assurance	assurance	NOUN
cana-5107	56	20	,	,	PUNCT
cana-5107	56	21	and	and	CCONJ
cana-5107	56	22	empathy	empathy	NOUN
cana-5107	56	23	—	—	PUNCT
cana-5107	56	24	and	and	CCONJ
cana-5107	56	25	their	their	PRON
cana-5107	56	26	impact	impact	NOUN
cana-5107	56	27	on	on	ADP
cana-5107	56	28	customer	customer	NOUN
cana-5107	56	29	trust	trust	NOUN
cana-5107	56	30	and	and	CCONJ
cana-5107	56	31	satisfaction	satisfaction	NOUN
cana-5107	56	32	.	.	PUNCT
cana-5107	57	1	their	their	PRON
cana-5107	57	2	findings	finding	NOUN
cana-5107	57	3	indicate	indicate	VERB
cana-5107	57	4	that	that	SCONJ
cana-5107	57	5	private	private	ADJ
cana-5107	57	6	sector	sector	NOUN
cana-5107	57	7	banks	bank	NOUN
cana-5107	57	8	generally	generally	ADV
cana-5107	57	9	outperform	outperform	VERB
cana-5107	57	10	public	public	ADJ
cana-5107	57	11	sector	sector	NOUN
cana-5107	57	12	banks	bank	NOUN
cana-5107	57	13	in	in	ADP
cana-5107	57	14	service	service	NOUN
cana-5107	57	15	quality	quality	NOUN
cana-5107	57	16	,	,	PUNCT
cana-5107	57	17	particularly	particularly	ADV
cana-5107	57	18	in	in	ADP
cana-5107	57	19	responsiveness	responsiveness	NOUN
cana-5107	57	20	and	and	CCONJ
cana-5107	57	21	assurance	assurance	NOUN
cana-5107	57	22	.	.	PUNCT
cana-5107	58	1	however	however	ADV
cana-5107	58	2	,	,	PUNCT
cana-5107	58	3	public	public	ADJ
cana-5107	58	4	sector	sector	NOUN
cana-5107	58	5	banks	bank	NOUN
cana-5107	58	6	excel	excel	VERB
cana-5107	58	7	in	in	ADP
cana-5107	58	8	reliability	reliability	NOUN
cana-5107	58	9	,	,	PUNCT
cana-5107	58	10	attributed	attribute	VERB
cana-5107	58	11	to	to	ADP
cana-5107	58	12	their	their	PRON
cana-5107	58	13	established	establish	VERB
cana-5107	58	14	reputation	reputation	NOUN
cana-5107	58	15	and	and	CCONJ
cana-5107	58	16	trustworthiness	trustworthiness	NOUN
cana-5107	58	17	.	.	PUNCT
cana-5107	59	1	the	the	DET
cana-5107	59	2	study	study	NOUN
cana-5107	59	3	concludes	conclude	VERB
cana-5107	59	4	that	that	SCONJ
cana-5107	59	5	while	while	SCONJ
cana-5107	59	6	private	private	ADJ
cana-5107	59	7	banks	bank	NOUN
cana-5107	59	8	offer	offer	VERB
cana-5107	59	9	more	more	ADV
cana-5107	59	10	efficient	efficient	ADJ
cana-5107	59	11	and	and	CCONJ
cana-5107	59	12	customercentric	customercentric	ADJ
cana-5107	59	13	services	service	NOUN
cana-5107	59	14	,	,	PUNCT
cana-5107	59	15	public	public	ADJ
cana-5107	59	16	banks	bank	NOUN
cana-5107	59	17	maintain	maintain	VERB
cana-5107	59	18	customer	customer	NOUN
cana-5107	59	19	satisfaction	satisfaction	NOUN
cana-5107	59	20	through	through	ADP
cana-5107	59	21	consistent	consistent	ADJ
cana-5107	59	22	and	and	CCONJ
cana-5107	59	23	dependable	dependable	ADJ
cana-5107	59	24	service	service	NOUN
cana-5107	59	25	delivery	delivery	NOUN
cana-5107	59	26	.	.	PUNCT
cana-5107	60	1	the	the	DET
cana-5107	60	2	authors	author	NOUN
cana-5107	60	3	recommend	recommend	VERB
cana-5107	60	4	that	that	SCONJ
cana-5107	60	5	public	public	ADJ
cana-5107	60	6	sector	sector	NOUN
cana-5107	60	7	banks	bank	NOUN
cana-5107	60	8	focus	focus	VERB
cana-5107	60	9	on	on	ADP
cana-5107	60	10	enhancing	enhance	VERB
cana-5107	60	11	responsiveness	responsiveness	NOUN
cana-5107	60	12	and	and	CCONJ
cana-5107	60	13	assurance	assurance	NOUN
cana-5107	60	14	to	to	PART
cana-5107	60	15	improve	improve	VERB
cana-5107	60	16	overall	overall	ADJ
cana-5107	60	17	customer	customer	NOUN
cana-5107	60	18	satisfaction	satisfaction	NOUN
cana-5107	60	19	.	.	PUNCT
cana-5107	61	1	the	the	DET
cana-5107	61	2	study	study	NOUN
cana-5107	61	3	by	by	ADP
cana-5107	61	4	singh	singh	PROPN
cana-5107	61	5	,	,	PUNCT
cana-5107	61	6	jain	jain	PROPN
cana-5107	61	7	,	,	PUNCT
cana-5107	61	8	and	and	CCONJ
cana-5107	61	9	sharma	sharma	PROPN
cana-5107	61	10	(	(	PUNCT
cana-5107	61	11	2021	2021	NUM
cana-5107	61	12	)	)	PUNCT
cana-5107	61	13	investigates	investigate	VERB
cana-5107	61	14	the	the	DET
cana-5107	61	15	impact	impact	NOUN
cana-5107	61	16	of	of	ADP
cana-5107	61	17	user	user	NOUN
cana-5107	61	18	experience	experience	NOUN
cana-5107	61	19	(	(	PUNCT
cana-5107	61	20	ux	ux	NOUN
cana-5107	61	21	)	)	PUNCT
cana-5107	61	22	design	design	NOUN
cana-5107	61	23	on	on	ADP
cana-5107	61	24	customer	customer	NOUN
cana-5107	61	25	satisfaction	satisfaction	NOUN
cana-5107	61	26	within	within	ADP
cana-5107	61	27	online	online	ADJ
cana-5107	61	28	banking	banking	NOUN
cana-5107	61	29	interfaces	interface	NOUN
cana-5107	61	30	.	.	PUNCT
cana-5107	62	1	the	the	DET
cana-5107	62	2	authors	author	NOUN
cana-5107	62	3	emphasize	emphasize	VERB
cana-5107	62	4	that	that	PRON
cana-5107	62	5	intuitive	intuitive	ADJ
cana-5107	62	6	and	and	CCONJ
cana-5107	62	7	user	user	NOUN
cana-5107	62	8	-	-	PUNCT
cana-5107	62	9	friendly	friendly	ADJ
cana-5107	62	10	interface	interface	NOUN
cana-5107	62	11	designs	design	NOUN
cana-5107	62	12	are	be	AUX
cana-5107	62	13	crucial	crucial	ADJ
cana-5107	62	14	for	for	ADP
cana-5107	62	15	enhancing	enhance	VERB
cana-5107	62	16	customer	customer	NOUN
cana-5107	62	17	satisfaction	satisfaction	NOUN
cana-5107	62	18	.	.	PUNCT
cana-5107	63	1	they	they	PRON
cana-5107	63	2	identify	identify	VERB
cana-5107	63	3	key	key	ADJ
cana-5107	63	4	ux	ux	ADJ
cana-5107	63	5	elements	element	NOUN
cana-5107	63	6	—	—	PUNCT
cana-5107	63	7	such	such	ADJ
cana-5107	63	8	as	as	ADP
cana-5107	63	9	ease	ease	NOUN
cana-5107	63	10	of	of	ADP
cana-5107	63	11	navigation	navigation	NOUN
cana-5107	63	12	,	,	PUNCT
cana-5107	63	13	aesthetic	aesthetic	ADJ
cana-5107	63	14	appeal	appeal	NOUN
cana-5107	63	15	,	,	PUNCT
cana-5107	63	16	and	and	CCONJ
cana-5107	63	17	responsive	responsive	ADJ
cana-5107	63	18	design	design	NOUN
cana-5107	63	19	—	—	PUNCT
cana-5107	63	20	that	that	PRON
cana-5107	63	21	significantly	significantly	ADV
cana-5107	63	22	influence	influence	VERB
cana-5107	63	23	users	user	NOUN
cana-5107	63	24	'	'	PART
cana-5107	63	25	perceptions	perception	NOUN
cana-5107	63	26	and	and	CCONJ
cana-5107	63	27	satisfaction	satisfaction	NOUN
cana-5107	63	28	levels	level	NOUN
cana-5107	63	29	.	.	PUNCT
cana-5107	64	1	the	the	DET
cana-5107	64	2	research	research	NOUN
cana-5107	64	3	concludes	conclude	VERB
cana-5107	64	4	that	that	SCONJ
cana-5107	64	5	banks	bank	NOUN
cana-5107	64	6	prioritizing	prioritize	VERB
cana-5107	64	7	effective	effective	ADJ
cana-5107	64	8	ux	ux	PROPN
cana-5107	64	9	design	design	NOUN
cana-5107	64	10	can	can	AUX
cana-5107	64	11	achieve	achieve	VERB
cana-5107	64	12	higher	high	ADJ
cana-5107	64	13	customer	customer	NOUN
cana-5107	64	14	satisfaction	satisfaction	NOUN
cana-5107	64	15	,	,	PUNCT
cana-5107	64	16	increased	increase	VERB
cana-5107	64	17	loyalty	loyalty	NOUN
cana-5107	64	18	,	,	PUNCT
cana-5107	64	19	and	and	CCONJ
cana-5107	64	20	a	a	DET
cana-5107	64	21	competitive	competitive	ADJ
cana-5107	64	22	advantage	advantage	NOUN
cana-5107	64	23	in	in	ADP
cana-5107	64	24	the	the	DET
cana-5107	64	25	digital	digital	ADJ
cana-5107	64	26	banking	banking	NOUN
cana-5107	64	27	sector	sector	NOUN
cana-5107	64	28	.	.	PUNCT
cana-5107	65	1	the	the	DET
cana-5107	65	2	study	study	NOUN
cana-5107	65	3	by	by	ADP
cana-5107	65	4	kaur	kaur	PROPN
cana-5107	65	5	and	and	CCONJ
cana-5107	65	6	singh	singh	PROPN
cana-5107	65	7	(	(	PUNCT
cana-5107	65	8	2021	2021	NUM
cana-5107	65	9	)	)	PUNCT
cana-5107	65	10	investigates	investigate	VERB
cana-5107	65	11	consumer	consumer	NOUN
cana-5107	65	12	perceptions	perception	NOUN
cana-5107	65	13	of	of	ADP
cana-5107	65	14	online	online	ADJ
cana-5107	65	15	banking	banking	NOUN
cana-5107	65	16	in	in	ADP
cana-5107	65	17	punjab	punjab	PROPN
cana-5107	65	18	,	,	PUNCT
cana-5107	65	19	focusing	focus	VERB
cana-5107	65	20	on	on	ADP
cana-5107	65	21	factors	factor	NOUN
cana-5107	65	22	influencing	influence	VERB
cana-5107	65	23	adoption	adoption	NOUN
cana-5107	65	24	and	and	CCONJ
cana-5107	65	25	satisfaction	satisfaction	NOUN
cana-5107	65	26	.	.	PUNCT
cana-5107	66	1	the	the	DET
cana-5107	66	2	authors	author	NOUN
cana-5107	66	3	identify	identify	VERB
cana-5107	66	4	key	key	ADJ
cana-5107	66	5	determinants	determinant	NOUN
cana-5107	66	6	such	such	ADJ
cana-5107	66	7	as	as	ADP
cana-5107	66	8	perceived	perceive	VERB
cana-5107	66	9	ease	ease	NOUN
cana-5107	66	10	of	of	ADP
cana-5107	66	11	use	use	NOUN
cana-5107	66	12	,	,	PUNCT
cana-5107	66	13	perceived	perceive	VERB
cana-5107	66	14	usefulness	usefulness	NOUN
cana-5107	66	15	,	,	PUNCT
cana-5107	66	16	trust	trust	NOUN
cana-5107	66	17	,	,	PUNCT
cana-5107	66	18	and	and	CCONJ
cana-5107	66	19	security	security	NOUN
cana-5107	66	20	concerns	concern	NOUN
cana-5107	66	21	.	.	PUNCT
cana-5107	67	1	they	they	PRON
cana-5107	67	2	find	find	VERB
cana-5107	67	3	that	that	SCONJ
cana-5107	67	4	higher	high	ADJ
cana-5107	67	5	levels	level	NOUN
cana-5107	67	6	of	of	ADP
cana-5107	67	7	perceived	perceive	VERB
cana-5107	67	8	ease	ease	NOUN
cana-5107	67	9	of	of	ADP
cana-5107	67	10	use	use	NOUN
cana-5107	67	11	and	and	CCONJ
cana-5107	67	12	usefulness	usefulness	NOUN
cana-5107	67	13	significantly	significantly	ADV
cana-5107	67	14	enhance	enhance	VERB
cana-5107	67	15	consumer	consumer	NOUN
cana-5107	67	16	satisfaction	satisfaction	NOUN
cana-5107	67	17	and	and	CCONJ
cana-5107	67	18	the	the	DET
cana-5107	67	19	likelihood	likelihood	NOUN
cana-5107	67	20	of	of	ADP
cana-5107	67	21	adopting	adopt	VERB
cana-5107	67	22	online	online	ADJ
cana-5107	67	23	banking	banking	NOUN
cana-5107	67	24	services	service	NOUN
cana-5107	67	25	.	.	PUNCT
cana-5107	68	1	trust	trust	NOUN
cana-5107	68	2	and	and	CCONJ
cana-5107	68	3	security	security	NOUN
cana-5107	68	4	concerns	concern	NOUN
cana-5107	68	5	also	also	ADV
cana-5107	68	6	play	play	VERB
cana-5107	68	7	a	a	DET
cana-5107	68	8	crucial	crucial	ADJ
cana-5107	68	9	role	role	NOUN
cana-5107	68	10	;	;	PUNCT
cana-5107	68	11	consumers	consumer	NOUN
cana-5107	68	12	with	with	ADP
cana-5107	68	13	higher	high	ADJ
cana-5107	68	14	trust	trust	NOUN
cana-5107	68	15	levels	level	NOUN
cana-5107	68	16	are	be	AUX
cana-5107	68	17	more	more	ADV
cana-5107	68	18	likely	likely	ADJ
cana-5107	68	19	to	to	PART
cana-5107	68	20	adopt	adopt	VERB
cana-5107	68	21	online	online	ADJ
cana-5107	68	22	banking	banking	NOUN
cana-5107	68	23	,	,	PUNCT
cana-5107	68	24	while	while	SCONJ
cana-5107	68	25	security	security	NOUN
cana-5107	68	26	concerns	concern	VERB
cana-5107	68	27	communications	communication	NOUN
cana-5107	68	28	on	on	ADP
cana-5107	68	29	applied	apply	VERB
cana-5107	68	30	nonlinear	nonlinear	ADJ
cana-5107	68	31	analysis	analysis	NOUN
cana-5107	68	32	issn	issn	NOUN
cana-5107	68	33	:	:	PUNCT
cana-5107	68	34	1074	1074	NUM
cana-5107	68	35	-	-	PUNCT
cana-5107	68	36	133x	133x	NUM
cana-5107	68	37	vol	vol	NOUN
cana-5107	68	38	32	32	NUM
cana-5107	68	39	no	no	NOUN
cana-5107	68	40	.	.	PUNCT
cana-5107	69	1	icmasd	icmasd	NOUN
cana-5107	69	2	(	(	PUNCT
cana-5107	69	3	2025	2025	NUM
cana-5107	69	4	)	)	PUNCT
cana-5107	69	5	808	808	NUM
cana-5107	69	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	69	7	can	can	AUX
cana-5107	69	8	hinder	hinder	VERB
cana-5107	69	9	adoption	adoption	NOUN
cana-5107	69	10	.	.	PUNCT
cana-5107	70	1	the	the	DET
cana-5107	70	2	study	study	NOUN
cana-5107	70	3	concludes	conclude	VERB
cana-5107	70	4	that	that	SCONJ
cana-5107	70	5	addressing	address	VERB
cana-5107	70	6	security	security	NOUN
cana-5107	70	7	concerns	concern	NOUN
cana-5107	70	8	and	and	CCONJ
cana-5107	70	9	enhancing	enhance	VERB
cana-5107	70	10	trust	trust	NOUN
cana-5107	70	11	are	be	AUX
cana-5107	70	12	essential	essential	ADJ
cana-5107	70	13	for	for	ADP
cana-5107	70	14	increasing	increase	VERB
cana-5107	70	15	online	online	ADJ
cana-5107	70	16	banking	banking	NOUN
cana-5107	70	17	adoption	adoption	NOUN
cana-5107	70	18	and	and	CCONJ
cana-5107	70	19	satisfaction	satisfaction	NOUN
cana-5107	70	20	in	in	ADP
cana-5107	70	21	punjab	punjab	PROPN
cana-5107	70	22	.	.	PUNCT
cana-5107	71	1	statementofthe	statementofthe	DET
cana-5107	71	2	problem	problem	NOUN
cana-5107	71	3	:	:	PUNCT
cana-5107	71	4	in	in	ADP
cana-5107	71	5	banking	banking	NOUN
cana-5107	71	6	premises	premise	NOUN
cana-5107	71	7	there	there	PRON
cana-5107	71	8	is	be	VERB
cana-5107	71	9	still	still	ADV
cana-5107	71	10	a	a	DET
cana-5107	71	11	long	long	ADJ
cana-5107	71	12	queue	queue	NOUN
cana-5107	71	13	,	,	PUNCT
cana-5107	71	14	where	where	SCONJ
cana-5107	71	15	the	the	DET
cana-5107	71	16	customer	customer	NOUN
cana-5107	71	17	are	be	AUX
cana-5107	71	18	waiting	wait	VERB
cana-5107	71	19	with	with	ADP
cana-5107	71	20	their	their	PRON
cana-5107	71	21	tokens	token	NOUN
cana-5107	71	22	to	to	PART
cana-5107	71	23	avail	avail	VERB
cana-5107	71	24	their	their	PRON
cana-5107	71	25	services	service	NOUN
cana-5107	71	26	such	such	ADJ
cana-5107	71	27	as	as	ADP
cana-5107	71	28	transaction	transaction	NOUN
cana-5107	71	29	,	,	PUNCT
cana-5107	71	30	enquiry	enquiry	NOUN
cana-5107	71	31	,	,	PUNCT
cana-5107	71	32	request	request	NOUN
cana-5107	71	33	,	,	PUNCT
cana-5107	71	34	payment	payment	NOUN
cana-5107	71	35	,	,	PUNCT
cana-5107	71	36	etc	etc	X
cana-5107	71	37	.	.	X
cana-5107	72	1	in	in	ADP
cana-5107	72	2	order	order	NOUN
cana-5107	72	3	to	to	PART
cana-5107	72	4	solve	solve	VERB
cana-5107	72	5	this	this	DET
cana-5107	72	6	problem	problem	NOUN
cana-5107	72	7	internet	internet	NOUN
cana-5107	72	8	banking	banking	NOUN
cana-5107	72	9	plays	play	VERB
cana-5107	72	10	a	a	DET
cana-5107	72	11	vital	vital	ADJ
cana-5107	72	12	role	role	NOUN
cana-5107	72	13	in	in	ADP
cana-5107	72	14	offering	offer	VERB
cana-5107	72	15	the	the	DET
cana-5107	72	16	services	service	NOUN
cana-5107	72	17	which	which	PRON
cana-5107	72	18	is	be	AUX
cana-5107	72	19	availed	avail	VERB
cana-5107	72	20	at	at	ADP
cana-5107	72	21	home	home	NOUN
cana-5107	72	22	.	.	PUNCT
cana-5107	73	1	the	the	DET
cana-5107	73	2	internet	internet	NOUN
cana-5107	73	3	banking	banking	NOUN
cana-5107	73	4	helps	help	VERB
cana-5107	73	5	us	we	PRON
cana-5107	73	6	to	to	PART
cana-5107	73	7	reduce	reduce	VERB
cana-5107	73	8	time	time	NOUN
cana-5107	73	9	,	,	PUNCT
cana-5107	73	10	easy	easy	ADJ
cana-5107	73	11	to	to	PART
cana-5107	73	12	access	access	VERB
cana-5107	73	13	,	,	PUNCT
cana-5107	73	14	24	24	NUM
cana-5107	73	15	*	*	SYM
cana-5107	73	16	7	7	NUM
cana-5107	73	17	,	,	PUNCT
cana-5107	73	18	cost	cost	NOUN
cana-5107	73	19	effective	effective	ADJ
cana-5107	73	20	,	,	PUNCT
cana-5107	73	21	etc	etc	X
cana-5107	73	22	.	.	X
cana-5107	74	1	so	so	ADV
cana-5107	74	2	to	to	PART
cana-5107	74	3	find	find	VERB
cana-5107	74	4	the	the	DET
cana-5107	74	5	satisfaction	satisfaction	NOUN
cana-5107	74	6	of	of	ADP
cana-5107	74	7	internet	internet	NOUN
cana-5107	74	8	banking	banking	NOUN
cana-5107	74	9	,	,	PUNCT
cana-5107	74	10	adaptability	adaptability	NOUN
cana-5107	74	11	of	of	ADP
cana-5107	74	12	technology	technology	NOUN
cana-5107	74	13	is	be	AUX
cana-5107	74	14	considered	consider	VERB
cana-5107	74	15	as	as	ADP
cana-5107	74	16	the	the	DET
cana-5107	74	17	major	major	ADJ
cana-5107	74	18	factors	factor	NOUN
cana-5107	74	19	.	.	PUNCT
cana-5107	75	1	the	the	DET
cana-5107	75	2	researcher	researcher	NOUN
cana-5107	75	3	made	make	VERB
cana-5107	75	4	a	a	DET
cana-5107	75	5	research	research	NOUN
cana-5107	75	6	in	in	ADP
cana-5107	75	7	this	this	DET
cana-5107	75	8	topic	topic	NOUN
cana-5107	75	9	"	"	PUNCT
cana-5107	75	10	customer	customer	NOUN
cana-5107	75	11	satisfaction	satisfaction	NOUN
cana-5107	75	12	regarding	regard	VERB
cana-5107	75	13	online	online	ADJ
cana-5107	75	14	banking	banking	NOUN
cana-5107	75	15	services	service	NOUN
cana-5107	75	16	:	:	PUNCT
cana-5107	75	17	a	a	DET
cana-5107	75	18	comparative	comparative	ADJ
cana-5107	75	19	study	study	NOUN
cana-5107	75	20	of	of	ADP
cana-5107	75	21	public	public	ADJ
cana-5107	75	22	and	and	CCONJ
cana-5107	75	23	private	private	ADJ
cana-5107	75	24	sector	sector	NOUN
cana-5107	75	25	banks	bank	NOUN
cana-5107	75	26	in	in	ADP
cana-5107	75	27	punjab".and	punjab".and	NOUN
cana-5107	75	28	the	the	DET
cana-5107	75	29	comparative	comparative	ADJ
cana-5107	75	30	study	study	NOUN
cana-5107	75	31	is	be	AUX
cana-5107	75	32	made	make	VERB
cana-5107	75	33	among	among	ADP
cana-5107	75	34	the	the	DET
cana-5107	75	35	public	public	ADJ
cana-5107	75	36	and	and	CCONJ
cana-5107	75	37	private	private	ADJ
cana-5107	75	38	sector	sector	NOUN
cana-5107	75	39	banks	bank	NOUN
cana-5107	75	40	which	which	PRON
cana-5107	75	41	is	be	AUX
cana-5107	75	42	rendering	render	VERB
cana-5107	75	43	service	service	NOUN
cana-5107	75	44	more	more	ADV
cana-5107	75	45	effectively	effectively	ADV
cana-5107	75	46	.	.	PUNCT
cana-5107	76	1	objectives	objective	NOUN
cana-5107	76	2	of	of	ADP
cana-5107	76	3	the	the	DET
cana-5107	76	4	study	study	NOUN
cana-5107	76	5	:	:	PUNCT
cana-5107	76	6	•	•	ADP
cana-5107	76	7	to	to	PART
cana-5107	76	8	study	study	VERB
cana-5107	76	9	the	the	DET
cana-5107	76	10	profile	profile	NOUN
cana-5107	76	11	of	of	ADP
cana-5107	76	12	respondents	respondent	NOUN
cana-5107	76	13	in	in	ADP
cana-5107	76	14	both	both	CCONJ
cana-5107	76	15	public	public	ADJ
cana-5107	76	16	and	and	CCONJ
cana-5107	76	17	private	private	ADJ
cana-5107	76	18	sector	sector	NOUN
cana-5107	76	19	banks	bank	NOUN
cana-5107	76	20	.	.	PUNCT
cana-5107	77	1	•	•	NUM
cana-5107	77	2	to	to	PART
cana-5107	77	3	compare	compare	VERB
cana-5107	77	4	the	the	DET
cana-5107	77	5	internet	internet	NOUN
cana-5107	77	6	banking	banking	NOUN
cana-5107	77	7	service	service	NOUN
cana-5107	77	8	offered	offer	VERB
cana-5107	77	9	by	by	ADP
cana-5107	77	10	both	both	CCONJ
cana-5107	77	11	public	public	ADJ
cana-5107	77	12	and	and	CCONJ
cana-5107	77	13	private	private	ADJ
cana-5107	77	14	banks	bank	NOUN
cana-5107	77	15	.	.	PUNCT
cana-5107	78	1	•	•	ADP
cana-5107	78	2	to	to	PART
cana-5107	78	3	access	access	VERB
cana-5107	78	4	the	the	DET
cana-5107	78	5	customer	customer	NOUN
cana-5107	78	6	satisfaction	satisfaction	NOUN
cana-5107	78	7	in	in	ADP
cana-5107	78	8	both	both	CCONJ
cana-5107	78	9	public	public	ADJ
cana-5107	78	10	and	and	CCONJ
cana-5107	78	11	private	private	ADJ
cana-5107	78	12	sector	sector	NOUN
cana-5107	78	13	banks	bank	NOUN
cana-5107	78	14	.	.	PUNCT
cana-5107	79	1	research	research	NOUN
cana-5107	79	2	methodology	methodology	NOUN
cana-5107	79	3	the	the	DET
cana-5107	79	4	researcher	researcher	NOUN
cana-5107	79	5	made	make	VERB
cana-5107	79	6	a	a	DET
cana-5107	79	7	survey	survey	NOUN
cana-5107	79	8	.	.	PUNCT
cana-5107	80	1	in	in	ADP
cana-5107	80	2	order	order	NOUN
cana-5107	80	3	to	to	PART
cana-5107	80	4	collect	collect	VERB
cana-5107	80	5	the	the	DET
cana-5107	80	6	data	datum	NOUN
cana-5107	80	7	for	for	ADP
cana-5107	80	8	the	the	DET
cana-5107	80	9	study	study	NOUN
cana-5107	80	10	,	,	PUNCT
cana-5107	80	11	the	the	DET
cana-5107	80	12	questionnaire	questionnaire	NOUN
cana-5107	80	13	is	be	AUX
cana-5107	80	14	framed	frame	VERB
cana-5107	80	15	accordingly	accordingly	ADV
cana-5107	80	16	and	and	CCONJ
cana-5107	80	17	circulated	circulate	VERB
cana-5107	80	18	among	among	ADP
cana-5107	80	19	the	the	DET
cana-5107	80	20	customer	customer	NOUN
cana-5107	80	21	of	of	ADP
cana-5107	80	22	public	public	ADJ
cana-5107	80	23	and	and	CCONJ
cana-5107	80	24	private	private	ADJ
cana-5107	80	25	banks	bank	NOUN
cana-5107	80	26	.	.	PUNCT
cana-5107	81	1	the	the	DET
cana-5107	81	2	sample	sample	NOUN
cana-5107	81	3	sizes	size	NOUN
cana-5107	81	4	is	be	AUX
cana-5107	81	5	200	200	NUM
cana-5107	81	6	,	,	PUNCT
cana-5107	81	7	100	100	NUM
cana-5107	81	8	from	from	ADP
cana-5107	81	9	public	public	ADJ
cana-5107	81	10	bank(sbi	bank(sbi	NOUN
cana-5107	81	11	)	)	PUNCT
cana-5107	81	12	and	and	CCONJ
cana-5107	81	13	100	100	NUM
cana-5107	81	14	from	from	ADP
cana-5107	81	15	private	private	ADJ
cana-5107	81	16	bank(hdfc	bank(hdfc	NOUN
cana-5107	81	17	)	)	PUNCT
cana-5107	81	18	customers	customer	NOUN
cana-5107	81	19	.	.	PUNCT
cana-5107	82	1	as	as	SCONJ
cana-5107	82	2	it	it	PRON
cana-5107	82	3	only	only	ADV
cana-5107	82	4	focuses	focus	VERB
cana-5107	82	5	on	on	ADP
cana-5107	82	6	bank	bank	NOUN
cana-5107	82	7	customers	customer	NOUN
cana-5107	82	8	the	the	DET
cana-5107	82	9	purposive	purposive	NOUN
cana-5107	82	10	sampling	sampling	NOUN
cana-5107	82	11	is	be	AUX
cana-5107	82	12	adopted	adopt	VERB
cana-5107	82	13	.	.	PUNCT
cana-5107	83	1	the	the	DET
cana-5107	83	2	customer	customer	NOUN
cana-5107	83	3	of	of	ADP
cana-5107	83	4	each	each	DET
cana-5107	83	5	bank	bank	NOUN
cana-5107	83	6	had	have	AUX
cana-5107	83	7	given	give	VERB
cana-5107	83	8	their	their	PRON
cana-5107	83	9	personal	personal	ADJ
cana-5107	83	10	opinion	opinion	NOUN
cana-5107	83	11	.	.	PUNCT
cana-5107	84	1	after	after	ADP
cana-5107	84	2	collecting	collect	VERB
cana-5107	84	3	the	the	DET
cana-5107	84	4	data	datum	NOUN
cana-5107	84	5	the	the	DET
cana-5107	84	6	researcher	researcher	NOUN
cana-5107	84	7	had	have	AUX
cana-5107	84	8	proceeds	proceed	VERB
cana-5107	84	9	the	the	DET
cana-5107	84	10	analysis	analysis	NOUN
cana-5107	84	11	and	and	CCONJ
cana-5107	84	12	provided	provide	VERB
cana-5107	84	13	the	the	DET
cana-5107	84	14	result	result	NOUN
cana-5107	84	15	.	.	PUNCT
cana-5107	85	1	limitation	limitation	NOUN
cana-5107	85	2	of	of	ADP
cana-5107	85	3	the	the	DET
cana-5107	85	4	study	study	NOUN
cana-5107	85	5	the	the	DET
cana-5107	85	6	study	study	NOUN
cana-5107	85	7	area	area	NOUN
cana-5107	85	8	covers	cover	VERB
cana-5107	85	9	only	only	ADV
cana-5107	85	10	the	the	DET
cana-5107	85	11	punjab	punjab	NOUN
cana-5107	85	12	.hence	.hence	ADP
cana-5107	85	13	the	the	DET
cana-5107	85	14	sample	sample	NOUN
cana-5107	85	15	size	size	NOUN
cana-5107	85	16	is	be	AUX
cana-5107	85	17	very	very	ADV
cana-5107	85	18	small	small	ADJ
cana-5107	85	19	so	so	SCONJ
cana-5107	85	20	the	the	DET
cana-5107	85	21	result	result	NOUN
cana-5107	85	22	can	can	AUX
cana-5107	85	23	not	not	PART
cana-5107	85	24	be	be	AUX
cana-5107	85	25	applied	apply	VERB
cana-5107	85	26	to	to	ADP
cana-5107	85	27	the	the	DET
cana-5107	85	28	large	large	ADJ
cana-5107	85	29	population	population	NOUN
cana-5107	85	30	.	.	PUNCT
cana-5107	86	1	the	the	DET
cana-5107	86	2	study	study	NOUN
cana-5107	86	3	is	be	AUX
cana-5107	86	4	based	base	VERB
cana-5107	86	5	on	on	ADP
cana-5107	86	6	only	only	ADV
cana-5107	86	7	the	the	DET
cana-5107	86	8	account	account	NOUN
cana-5107	86	9	holder	holder	NOUN
cana-5107	86	10	of	of	ADP
cana-5107	86	11	each	each	DET
cana-5107	86	12	bank	bank	NOUN
cana-5107	86	13	especially	especially	ADV
cana-5107	86	14	the	the	DET
cana-5107	86	15	internet	internet	NOUN
cana-5107	86	16	users	user	NOUN
cana-5107	86	17	of	of	ADP
cana-5107	86	18	public	public	ADJ
cana-5107	86	19	and	and	CCONJ
cana-5107	86	20	private	private	ADJ
cana-5107	86	21	bank	bank	NOUN
cana-5107	86	22	(	(	PUNCT
cana-5107	86	23	sbi	sbi	NOUN
cana-5107	86	24	and	and	CCONJ
cana-5107	86	25	hdfc	hdfc	PROPN
cana-5107	86	26	)	)	PUNCT
cana-5107	86	27	.	.	PUNCT
cana-5107	87	1	due	due	ADP
cana-5107	87	2	to	to	ADP
cana-5107	87	3	the	the	DET
cana-5107	87	4	time	time	NOUN
cana-5107	87	5	constraint	constraint	NOUN
cana-5107	87	6	of	of	ADP
cana-5107	87	7	the	the	DET
cana-5107	87	8	researcher	researcher	NOUN
cana-5107	87	9	,	,	PUNCT
cana-5107	87	10	the	the	DET
cana-5107	87	11	number	number	NOUN
cana-5107	87	12	of	of	ADP
cana-5107	87	13	samples	sample	NOUN
cana-5107	87	14	was	be	AUX
cana-5107	87	15	limited	limit	VERB
cana-5107	87	16	to	to	ADP
cana-5107	87	17	200	200	NUM
cana-5107	87	18	,	,	PUNCT
cana-5107	87	19	100	100	NUM
cana-5107	87	20	from	from	ADP
cana-5107	87	21	public	public	ADJ
cana-5107	87	22	(	(	PUNCT
cana-5107	87	23	sbi	sbi	PROPN
cana-5107	87	24	)	)	PUNCT
cana-5107	87	25	and	and	CCONJ
cana-5107	87	26	100	100	NUM
cana-5107	87	27	from	from	ADP
cana-5107	87	28	private	private	ADJ
cana-5107	87	29	bank	bank	NOUN
cana-5107	87	30	(	(	PUNCT
cana-5107	87	31	hdfc	hdfc	PROPN
cana-5107	87	32	)	)	PUNCT
cana-5107	87	33	.	.	PUNCT
cana-5107	88	1	analysis	analysis	NOUN
cana-5107	88	2	and	and	CCONJ
cana-5107	88	3	interpretation	interpretation	NOUN
cana-5107	88	4	table:1gender	table:1gend	ADJ
cana-5107	88	5	wise	wise	ADJ
cana-5107	88	6	classification	classification	NOUN
cana-5107	88	7	of	of	ADP
cana-5107	88	8	the	the	DET
cana-5107	88	9	respondents	respondent	NOUN
cana-5107	88	10	gender	gender	PROPN
cana-5107	88	11	no	no	INTJ
cana-5107	88	12	.	.	PUNCT
cana-5107	88	13	of	of	ADP
cana-5107	88	14	respondents	respondent	NOUN
cana-5107	88	15	in	in	ADP
cana-5107	88	16	public	public	ADJ
cana-5107	88	17	bank	bank	NOUN
cana-5107	89	1	no	no	INTJ
cana-5107	89	2	.	.	PUNCT
cana-5107	90	1	of	of	ADP
cana-5107	90	2	respondents	respondent	NOUN
cana-5107	90	3	in	in	ADP
cana-5107	90	4	private	private	ADJ
cana-5107	90	5	bank	bank	NOUN
cana-5107	90	6	male	male	NOUN
cana-5107	90	7	68	68	NUM
cana-5107	90	8	68	68	NUM
cana-5107	90	9	%	%	NOUN
cana-5107	90	10	58	58	NUM
cana-5107	90	11	58	58	NUM
cana-5107	90	12	%	%	NOUN
cana-5107	90	13	female	female	ADJ
cana-5107	90	14	32	32	NUM
cana-5107	90	15	32	32	NUM
cana-5107	90	16	%	%	NOUN
cana-5107	90	17	42	42	NUM
cana-5107	90	18	42	42	NUM
cana-5107	90	19	%	%	NOUN
cana-5107	90	20	total	total	NOUN
cana-5107	90	21	100	100	NUM
cana-5107	90	22	100	100	NUM
cana-5107	90	23	%	%	NOUN
cana-5107	90	24	100	100	NUM
cana-5107	90	25	100	100	NUM
cana-5107	90	26	%	%	NOUN
cana-5107	90	27	source	source	NOUN
cana-5107	90	28	:	:	PUNCT
cana-5107	90	29	primary	primary	ADJ
cana-5107	90	30	data	data	NOUN
cana-5107	90	31	interpretation	interpretation	NOUN
cana-5107	90	32	:	:	PUNCT
cana-5107	90	33	communications	communication	NOUN
cana-5107	90	34	on	on	ADP
cana-5107	90	35	applied	apply	VERB
cana-5107	90	36	nonlinear	nonlinear	ADJ
cana-5107	90	37	analysis	analysis	NOUN
cana-5107	90	38	issn	issn	NOUN
cana-5107	90	39	:	:	PUNCT
cana-5107	90	40	1074	1074	NUM
cana-5107	90	41	-	-	PUNCT
cana-5107	90	42	133x	133x	NUM
cana-5107	90	43	vol	vol	NOUN
cana-5107	90	44	32	32	NUM
cana-5107	90	45	no	no	NOUN
cana-5107	90	46	.	.	PUNCT
cana-5107	91	1	icmasd	icmasd	NOUN
cana-5107	91	2	(	(	PUNCT
cana-5107	91	3	2025	2025	NUM
cana-5107	91	4	)	)	PUNCT
cana-5107	91	5	809	809	NUM
cana-5107	91	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	91	7	the	the	DET
cana-5107	91	8	above	above	ADJ
cana-5107	91	9	table	table	NOUN
cana-5107	91	10	shows	show	VERB
cana-5107	91	11	that	that	SCONJ
cana-5107	91	12	the	the	DET
cana-5107	91	13	majority	majority	NOUN
cana-5107	91	14	of	of	ADP
cana-5107	91	15	the	the	DET
cana-5107	91	16	respondents	respondent	NOUN
cana-5107	91	17	were	be	AUX
cana-5107	91	18	male	male	ADJ
cana-5107	91	19	in	in	ADP
cana-5107	91	20	both	both	CCONJ
cana-5107	91	21	the	the	DET
cana-5107	91	22	banks	bank	NOUN
cana-5107	91	23	and	and	CCONJ
cana-5107	91	24	the	the	DET
cana-5107	91	25	least	least	ADJ
cana-5107	91	26	were	be	AUX
cana-5107	91	27	female	female	ADJ
cana-5107	91	28	.	.	PUNCT
cana-5107	92	1	table:2	table:2	NOUN
cana-5107	92	2	age	age	VERB
cana-5107	92	3	wise	wise	ADJ
cana-5107	92	4	classification	classification	NOUN
cana-5107	92	5	of	of	ADP
cana-5107	92	6	the	the	DET
cana-5107	92	7	respondents	respondent	NOUN
cana-5107	92	8	age	age	NOUN
cana-5107	92	9	no	no	INTJ
cana-5107	92	10	.	.	PUNCT
cana-5107	93	1	of	of	ADP
cana-5107	93	2	respondents	respondent	NOUN
cana-5107	93	3	in	in	ADP
cana-5107	93	4	public	public	ADJ
cana-5107	93	5	bank	bank	NOUN
cana-5107	93	6	no	no	INTJ
cana-5107	93	7	.	.	PUNCT
cana-5107	94	1	of	of	ADP
cana-5107	94	2	respondents	respondent	NOUN
cana-5107	94	3	in	in	ADP
cana-5107	94	4	private	private	ADJ
cana-5107	94	5	bank	bank	NOUN
cana-5107	94	6	below20	below20	VERB
cana-5107	94	7	4	4	NUM
cana-5107	94	8	4	4	NUM
cana-5107	94	9	%	%	NOUN
cana-5107	94	10	2	2	NUM
cana-5107	94	11	2	2	NUM
cana-5107	94	12	%	%	NOUN
cana-5107	94	13	21	21	NUM
cana-5107	94	14	-	-	SYM
cana-5107	94	15	30	30	NUM
cana-5107	94	16	40	40	NUM
cana-5107	94	17	40	40	NUM
cana-5107	94	18	%	%	NOUN
cana-5107	94	19	34	34	NUM
cana-5107	94	20	34	34	NUM
cana-5107	94	21	%	%	NOUN
cana-5107	94	22	31	31	NUM
cana-5107	94	23	-	-	SYM
cana-5107	94	24	40	40	NUM
cana-5107	94	25	32	32	NUM
cana-5107	94	26	32	32	NUM
cana-5107	94	27	%	%	NOUN
cana-5107	94	28	48	48	NUM
cana-5107	94	29	48	48	NUM
cana-5107	94	30	%	%	NOUN
cana-5107	94	31	41	41	NUM
cana-5107	94	32	-	-	SYM
cana-5107	94	33	50	50	NUM
cana-5107	94	34	22	22	NUM
cana-5107	94	35	22	22	NUM
cana-5107	94	36	%	%	NOUN
cana-5107	94	37	16	16	NUM
cana-5107	94	38	16	16	NUM
cana-5107	94	39	%	%	NOUN
cana-5107	94	40	above50	above50	NOUN
cana-5107	94	41	2	2	NUM
cana-5107	94	42	2	2	NUM
cana-5107	94	43	%	%	NOUN
cana-5107	94	44	0	0	NUM
cana-5107	94	45	0	0	NUM
cana-5107	94	46	total	total	NOUN
cana-5107	94	47	100	100	NUM
cana-5107	94	48	100	100	NUM
cana-5107	94	49	%	%	NOUN
cana-5107	94	50	100	100	NUM
cana-5107	94	51	100	100	NUM
cana-5107	94	52	%	%	NOUN
cana-5107	94	53	source	source	NOUN
cana-5107	94	54	:	:	PUNCT
cana-5107	94	55	primary	primary	ADJ
cana-5107	94	56	data	datum	NOUN
cana-5107	94	57	interpretation	interpretation	NOUN
cana-5107	94	58	:	:	PUNCT
cana-5107	94	59	the	the	DET
cana-5107	94	60	above	above	ADJ
cana-5107	94	61	table	table	NOUN
cana-5107	94	62	reveals	reveal	VERB
cana-5107	94	63	40	40	NUM
cana-5107	94	64	percentage	percentage	NOUN
cana-5107	94	65	of	of	ADP
cana-5107	94	66	the	the	DET
cana-5107	94	67	respondents	respondent	NOUN
cana-5107	94	68	belong	belong	VERB
cana-5107	94	69	to	to	ADP
cana-5107	94	70	the	the	DET
cana-5107	94	71	age	age	NOUN
cana-5107	94	72	group	group	NOUN
cana-5107	94	73	of	of	ADP
cana-5107	94	74	21	21	NUM
cana-5107	94	75	to	to	PART
cana-5107	94	76	30	30	NUM
cana-5107	94	77	in	in	ADP
cana-5107	94	78	public	public	ADJ
cana-5107	94	79	sector	sector	NOUN
cana-5107	94	80	,	,	PUNCT
cana-5107	94	81	48	48	NUM
cana-5107	94	82	percentage	percentage	NOUN
cana-5107	94	83	of	of	ADP
cana-5107	94	84	the	the	DET
cana-5107	94	85	respondents	respondent	NOUN
cana-5107	94	86	belong	belong	VERB
cana-5107	94	87	to	to	ADP
cana-5107	94	88	the	the	DET
cana-5107	94	89	age	age	NOUN
cana-5107	94	90	group	group	NOUN
cana-5107	94	91	of	of	ADP
cana-5107	94	92	31to	31to	ADJ
cana-5107	94	93	40	40	NUM
cana-5107	94	94	and	and	CCONJ
cana-5107	94	95	the	the	DET
cana-5107	94	96	least	least	ADJ
cana-5107	94	97	were	be	AUX
cana-5107	94	98	above	above	ADP
cana-5107	94	99	the	the	DET
cana-5107	94	100	age	age	NOUN
cana-5107	94	101	of	of	ADP
cana-5107	94	102	50	50	NUM
cana-5107	94	103	.	.	PUNCT
cana-5107	95	1	table:3	table:3	AUX
cana-5107	95	2	education	education	VERB
cana-5107	95	3	wise	wise	ADJ
cana-5107	95	4	classification	classification	NOUN
cana-5107	95	5	of	of	ADP
cana-5107	95	6	the	the	DET
cana-5107	95	7	respondents	respondent	NOUN
cana-5107	95	8	education	education	PROPN
cana-5107	95	9	no	no	INTJ
cana-5107	95	10	.	.	PUNCT
cana-5107	95	11	of	of	ADP
cana-5107	95	12	respondents	respondent	NOUN
cana-5107	95	13	in	in	ADP
cana-5107	95	14	public	public	ADJ
cana-5107	95	15	bank	bank	NOUN
cana-5107	96	1	no	no	INTJ
cana-5107	96	2	.	.	PUNCT
cana-5107	97	1	of	of	ADP
cana-5107	97	2	respondents	respondent	NOUN
cana-5107	97	3	in	in	ADP
cana-5107	97	4	private	private	ADJ
cana-5107	97	5	bank	bank	NOUN
cana-5107	97	6	illiterate	illiterate	ADJ
cana-5107	97	7	4	4	NUM
cana-5107	97	8	4	4	NUM
cana-5107	97	9	%	%	NOUN
cana-5107	97	10	2	2	NUM
cana-5107	97	11	2	2	NUM
cana-5107	97	12	%	%	NOUN
cana-5107	97	13	high	high	ADJ
cana-5107	97	14	school	school	NOUN
cana-5107	97	15	0	0	NUM
cana-5107	97	16	0	0	NUM
cana-5107	97	17	4	4	NUM
cana-5107	97	18	4	4	NUM
cana-5107	97	19	%	%	NOUN
cana-5107	97	20	intermediate	intermediate	ADJ
cana-5107	97	21	2	2	NUM
cana-5107	97	22	2	2	NUM
cana-5107	97	23	%	%	NOUN
cana-5107	97	24	0	0	NUM
cana-5107	97	25	0	0	NUM
cana-5107	97	26	degree	degree	NOUN
cana-5107	97	27	72	72	NUM
cana-5107	97	28	72	72	NUM
cana-5107	97	29	%	%	NOUN
cana-5107	97	30	58	58	NUM
cana-5107	97	31	58	58	NUM
cana-5107	97	32	%	%	NOUN
cana-5107	97	33	master	master	NOUN
cana-5107	97	34	degree	degree	NOUN
cana-5107	97	35	20	20	NUM
cana-5107	97	36	20	20	NUM
cana-5107	97	37	%	%	NOUN
cana-5107	97	38	32	32	NUM
cana-5107	97	39	32	32	NUM
cana-5107	97	40	%	%	NOUN
cana-5107	97	41	others	other	NOUN
cana-5107	97	42	2	2	NUM
cana-5107	97	43	2	2	NUM
cana-5107	97	44	%	%	NOUN
cana-5107	97	45	4	4	NUM
cana-5107	97	46	4	4	NUM
cana-5107	97	47	%	%	NOUN
cana-5107	97	48	total	total	NOUN
cana-5107	97	49	100	100	NUM
cana-5107	97	50	100	100	NUM
cana-5107	97	51	%	%	NOUN
cana-5107	97	52	100	100	NUM
cana-5107	97	53	100	100	NUM
cana-5107	97	54	%	%	NOUN
cana-5107	97	55	source	source	NOUN
cana-5107	97	56	:	:	PUNCT
cana-5107	97	57	primary	primary	ADJ
cana-5107	97	58	data	datum	NOUN
cana-5107	97	59	interpretation	interpretation	NOUN
cana-5107	97	60	:	:	PUNCT
cana-5107	97	61	the	the	DET
cana-5107	97	62	above	above	ADJ
cana-5107	97	63	table	table	NOUN
cana-5107	97	64	exhibits	exhibit	VERB
cana-5107	97	65	that	that	SCONJ
cana-5107	97	66	the	the	DET
cana-5107	97	67	majority	majority	NOUN
cana-5107	97	68	72	72	NUM
cana-5107	97	69	%	%	NOUN
cana-5107	97	70	of	of	ADP
cana-5107	97	71	the	the	DET
cana-5107	97	72	respondents	respondent	NOUN
cana-5107	97	73	were	be	AUX
cana-5107	97	74	degree	degree	NOUN
cana-5107	97	75	holders	holder	NOUN
cana-5107	97	76	in	in	ADP
cana-5107	97	77	public	public	NOUN
cana-5107	97	78	and	and	CCONJ
cana-5107	97	79	58	58	NUM
cana-5107	97	80	%	%	NOUN
cana-5107	97	81	in	in	ADP
cana-5107	97	82	private	private	ADJ
cana-5107	97	83	banks	bank	NOUN
cana-5107	97	84	and	and	CCONJ
cana-5107	97	85	the	the	DET
cana-5107	97	86	rest	rest	NOUN
cana-5107	97	87	were	be	AUX
cana-5107	97	88	shared	share	VERB
cana-5107	97	89	by	by	ADP
cana-5107	97	90	other	other	ADJ
cana-5107	97	91	variables	variable	NOUN
cana-5107	97	92	.	.	PUNCT
cana-5107	98	1	table:4	table:4	NOUN
cana-5107	98	2	profession	profession	NOUN
cana-5107	98	3	wise	wise	ADJ
cana-5107	98	4	classification	classification	NOUN
cana-5107	98	5	of	of	ADP
cana-5107	98	6	the	the	DET
cana-5107	98	7	respondents	respondent	NOUN
cana-5107	98	8	profession	profession	NOUN
cana-5107	98	9	no	no	INTJ
cana-5107	98	10	.	.	PUNCT
cana-5107	99	1	of	of	ADP
cana-5107	99	2	respondents	respondent	NOUN
cana-5107	99	3	in	in	ADP
cana-5107	99	4	public	public	ADJ
cana-5107	99	5	bank	bank	NOUN
cana-5107	99	6	no	no	INTJ
cana-5107	99	7	.	.	PUNCT
cana-5107	100	1	of	of	ADP
cana-5107	100	2	respondents	respondent	NOUN
cana-5107	100	3	in	in	ADP
cana-5107	100	4	private	private	ADJ
cana-5107	100	5	bank	bank	NOUN
cana-5107	100	6	communications	communication	NOUN
cana-5107	100	7	on	on	ADP
cana-5107	100	8	applied	apply	VERB
cana-5107	100	9	nonlinear	nonlinear	ADJ
cana-5107	100	10	analysis	analysis	NOUN
cana-5107	100	11	issn	issn	NOUN
cana-5107	100	12	:	:	PUNCT
cana-5107	100	13	1074	1074	NUM
cana-5107	100	14	-	-	PUNCT
cana-5107	100	15	133x	133x	NUM
cana-5107	100	16	vol	vol	NOUN
cana-5107	100	17	32	32	NUM
cana-5107	100	18	no	no	NOUN
cana-5107	100	19	.	.	PUNCT
cana-5107	101	1	icmasd	icmasd	NOUN
cana-5107	101	2	(	(	PUNCT
cana-5107	101	3	2025	2025	NUM
cana-5107	101	4	)	)	PUNCT
cana-5107	101	5	810	810	NUM
cana-5107	101	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	101	7	govt	govt	PROPN
cana-5107	101	8	.	.	PUNCT
cana-5107	102	1	employee	employee	NOUN
cana-5107	102	2	12	12	NUM
cana-5107	102	3	12	12	NUM
cana-5107	102	4	%	%	NOUN
cana-5107	102	5	6	6	NUM
cana-5107	102	6	6	6	NUM
cana-5107	102	7	%	%	NOUN
cana-5107	102	8	pvt	pvt	PROPN
cana-5107	102	9	.	.	PROPN
cana-5107	103	1	employee	employee	NOUN
cana-5107	103	2	54	54	NUM
cana-5107	103	3	54	54	NUM
cana-5107	103	4	%	%	NOUN
cana-5107	103	5	60	60	NUM
cana-5107	103	6	60	60	NUM
cana-5107	103	7	%	%	NOUN
cana-5107	103	8	business	business	NOUN
cana-5107	103	9	2	2	NUM
cana-5107	103	10	2	2	NUM
cana-5107	103	11	%	%	NOUN
cana-5107	103	12	4	4	NUM
cana-5107	103	13	4	4	NUM
cana-5107	103	14	%	%	NOUN
cana-5107	103	15	self	self	NOUN
cana-5107	103	16	-	-	PUNCT
cana-5107	103	17	employed	employ	VERB
cana-5107	103	18	2	2	NUM
cana-5107	103	19	2	2	NUM
cana-5107	103	20	%	%	NOUN
cana-5107	103	21	0	0	NUM
cana-5107	103	22	0	0	NUM
cana-5107	103	23	housewife	housewife	NOUN
cana-5107	103	24	14	14	NUM
cana-5107	103	25	14	14	NUM
cana-5107	103	26	%	%	NOUN
cana-5107	103	27	22	22	NUM
cana-5107	103	28	22	22	NUM
cana-5107	103	29	%	%	NOUN
cana-5107	103	30	student	student	NOUN
cana-5107	103	31	16	16	NUM
cana-5107	103	32	16	16	NUM
cana-5107	103	33	%	%	NOUN
cana-5107	103	34	8	8	NUM
cana-5107	103	35	8	8	NUM
cana-5107	103	36	%	%	NOUN
cana-5107	103	37	total	total	NOUN
cana-5107	103	38	100	100	NUM
cana-5107	103	39	100	100	NUM
cana-5107	103	40	%	%	NOUN
cana-5107	103	41	100	100	NUM
cana-5107	103	42	100	100	NUM
cana-5107	103	43	%	%	NOUN
cana-5107	103	44	source	source	NOUN
cana-5107	103	45	:	:	PUNCT
cana-5107	103	46	primary	primary	ADJ
cana-5107	103	47	data	datum	NOUN
cana-5107	103	48	interpretation	interpretation	NOUN
cana-5107	103	49	:	:	PUNCT
cana-5107	103	50	the	the	DET
cana-5107	103	51	above	above	ADJ
cana-5107	103	52	table	table	NOUN
cana-5107	103	53	reveals	reveal	VERB
cana-5107	103	54	that	that	SCONJ
cana-5107	103	55	the	the	DET
cana-5107	103	56	majority	majority	NOUN
cana-5107	103	57	of	of	ADP
cana-5107	103	58	the	the	DET
cana-5107	103	59	respondents	respondent	NOUN
cana-5107	103	60	were	be	AUX
cana-5107	103	61	private	private	ADJ
cana-5107	103	62	employee	employee	NOUN
cana-5107	103	63	in	in	ADP
cana-5107	103	64	both	both	CCONJ
cana-5107	103	65	the	the	DET
cana-5107	103	66	banks	bank	NOUN
cana-5107	103	67	and	and	CCONJ
cana-5107	103	68	the	the	DET
cana-5107	103	69	least	least	ADJ
cana-5107	103	70	were	be	AUX
cana-5107	103	71	government	government	NOUN
cana-5107	103	72	employees	employee	NOUN
cana-5107	103	73	.	.	PUNCT
cana-5107	104	1	table:5	table:5	AUX
cana-5107	104	2	income	income	VERB
cana-5107	104	3	wise	wise	ADJ
cana-5107	104	4	classification	classification	NOUN
cana-5107	104	5	of	of	ADP
cana-5107	104	6	the	the	DET
cana-5107	104	7	respondents	respondent	NOUN
cana-5107	104	8	monthly	monthly	ADJ
cana-5107	104	9	income	income	NOUN
cana-5107	104	10	no	no	NOUN
cana-5107	104	11	.	.	PUNCT
cana-5107	104	12	of	of	ADP
cana-5107	104	13	respondents	respondent	NOUN
cana-5107	104	14	in	in	ADP
cana-5107	104	15	public	public	ADJ
cana-5107	104	16	bank	bank	NOUN
cana-5107	105	1	no	no	INTJ
cana-5107	105	2	.	.	PUNCT
cana-5107	106	1	of	of	ADP
cana-5107	106	2	respondents	respondent	NOUN
cana-5107	106	3	in	in	ADP
cana-5107	106	4	private	private	ADJ
cana-5107	106	5	bank	bank	NOUN
cana-5107	106	6	below	below	ADP
cana-5107	106	7	rs	rs	NOUN
cana-5107	106	8	.	.	PROPN
cana-5107	107	1	20,000	20,000	NUM
cana-5107	107	2	24	24	NUM
cana-5107	107	3	24	24	NUM
cana-5107	107	4	%	%	NOUN
cana-5107	107	5	16	16	NUM
cana-5107	107	6	16	16	NUM
cana-5107	107	7	%	%	NOUN
cana-5107	107	8	rs	rs	NOUN
cana-5107	107	9	20,001	20,001	NUM
cana-5107	107	10	-	-	SYM
cana-5107	107	11	40,000	40,000	NUM
cana-5107	107	12	40	40	NUM
cana-5107	107	13	40	40	NUM
cana-5107	107	14	%	%	NOUN
cana-5107	107	15	48	48	NUM
cana-5107	107	16	48	48	NUM
cana-5107	107	17	%	%	NOUN
cana-5107	107	18	rs	rs	NOUN
cana-5107	107	19	40,001	40,001	NUM
cana-5107	107	20	-	-	SYM
cana-5107	107	21	60,000	60,000	NUM
cana-5107	107	22	20	20	NUM
cana-5107	107	23	20	20	NUM
cana-5107	107	24	%	%	NOUN
cana-5107	107	25	20	20	NUM
cana-5107	107	26	20	20	NUM
cana-5107	107	27	%	%	NOUN
cana-5107	107	28	rs	rs	NOUN
cana-5107	107	29	above	above	ADP
cana-5107	107	30	60,001	60,001	NUM
cana-5107	107	31	16	16	NUM
cana-5107	107	32	16	16	NUM
cana-5107	107	33	%	%	NOUN
cana-5107	107	34	16	16	NUM
cana-5107	107	35	16	16	NUM
cana-5107	107	36	%	%	NOUN
cana-5107	107	37	total	total	NOUN
cana-5107	107	38	100	100	NUM
cana-5107	107	39	100	100	NUM
cana-5107	107	40	%	%	NOUN
cana-5107	107	41	100	100	NUM
cana-5107	107	42	100	100	NUM
cana-5107	107	43	%	%	NOUN
cana-5107	107	44	source	source	NOUN
cana-5107	107	45	:	:	PUNCT
cana-5107	107	46	primary	primary	ADJ
cana-5107	107	47	data	datum	NOUN
cana-5107	107	48	interpretation	interpretation	NOUN
cana-5107	107	49	:	:	PUNCT
cana-5107	107	50	the	the	DET
cana-5107	107	51	above	above	ADJ
cana-5107	107	52	table	table	NOUN
cana-5107	107	53	shows	show	VERB
cana-5107	107	54	that	that	SCONJ
cana-5107	107	55	the	the	DET
cana-5107	107	56	majority	majority	NOUN
cana-5107	107	57	of	of	ADP
cana-5107	107	58	the	the	DET
cana-5107	107	59	respondents	respondent	NOUN
cana-5107	107	60	are	be	AUX
cana-5107	107	61	earning	earn	VERB
cana-5107	107	62	monthly	monthly	ADJ
cana-5107	107	63	income	income	NOUN
cana-5107	107	64	of	of	ADP
cana-5107	107	65	rs	rs	NOUN
cana-5107	107	66	20,000	20,000	NUM
cana-5107	107	67	to	to	PART
cana-5107	107	68	rs	rs	VERB
cana-5107	107	69	40,000	40,000	NUM
cana-5107	107	70	and	and	CCONJ
cana-5107	107	71	few	few	ADJ
cana-5107	107	72	respondents	respondent	NOUN
cana-5107	107	73	earn	earn	VERB
cana-5107	107	74	monthly	monthly	ADJ
cana-5107	107	75	income	income	NOUN
cana-5107	107	76	of	of	ADP
cana-5107	107	77	rs	rs	PROPN
cana-5107	107	78	61,000	61,000	NUM
cana-5107	107	79	in	in	ADP
cana-5107	107	80	public	public	ADJ
cana-5107	107	81	bank	bank	NOUN
cana-5107	107	82	in	in	ADP
cana-5107	107	83	private	private	ADJ
cana-5107	107	84	banks	bank	NOUN
cana-5107	107	85	.	.	PUNCT
cana-5107	108	1	table:6	table:6	NOUN
cana-5107	108	2	status	status	NOUN
cana-5107	108	3	of	of	ADP
cana-5107	108	4	usage	usage	NOUN
cana-5107	108	5	of	of	ADP
cana-5107	108	6	the	the	DET
cana-5107	108	7	customers	customer	NOUN
cana-5107	108	8	status	status	NOUN
cana-5107	108	9	of	of	ADP
cana-5107	108	10	usage	usage	NOUN
cana-5107	108	11	no	no	PROPN
cana-5107	108	12	.	.	PUNCT
cana-5107	108	13	of	of	ADP
cana-5107	108	14	respondents	respondent	NOUN
cana-5107	108	15	in	in	ADP
cana-5107	108	16	public	public	ADJ
cana-5107	108	17	bank	bank	NOUN
cana-5107	109	1	no	no	INTJ
cana-5107	109	2	.	.	PUNCT
cana-5107	110	1	of	of	ADP
cana-5107	110	2	respondents	respondent	NOUN
cana-5107	110	3	in	in	ADP
cana-5107	110	4	private	private	ADJ
cana-5107	110	5	bank	bank	NOUN
cana-5107	110	6	less	less	ADJ
cana-5107	110	7	than	than	ADP
cana-5107	110	8	2yr	2yr	NOUN
cana-5107	110	9	44	44	NUM
cana-5107	110	10	44	44	NUM
cana-5107	110	11	%	%	NOUN
cana-5107	110	12	20	20	NUM
cana-5107	110	13	20	20	NUM
cana-5107	110	14	%	%	NOUN
cana-5107	110	15	2	2	NUM
cana-5107	110	16	-	-	PUNCT
cana-5107	110	17	4yr	4yr	NOUN
cana-5107	110	18	24	24	NUM
cana-5107	110	19	24	24	NUM
cana-5107	110	20	%	%	NOUN
cana-5107	110	21	54	54	NUM
cana-5107	110	22	54	54	NUM
cana-5107	110	23	%	%	NOUN
cana-5107	110	24	4	4	NUM
cana-5107	110	25	-	-	NUM
cana-5107	110	26	6yr	6yr	ADJ
cana-5107	110	27	18	18	NUM
cana-5107	110	28	18	18	NUM
cana-5107	110	29	%	%	NOUN
cana-5107	110	30	16	16	NUM
cana-5107	110	31	16	16	NUM
cana-5107	110	32	%	%	NOUN
cana-5107	110	33	communications	communication	NOUN
cana-5107	110	34	on	on	ADP
cana-5107	110	35	applied	apply	VERB
cana-5107	110	36	nonlinear	nonlinear	ADJ
cana-5107	110	37	analysis	analysis	NOUN
cana-5107	110	38	issn	issn	NOUN
cana-5107	110	39	:	:	PUNCT
cana-5107	110	40	1074	1074	NUM
cana-5107	110	41	-	-	PUNCT
cana-5107	110	42	133x	133x	NUM
cana-5107	110	43	vol	vol	NOUN
cana-5107	110	44	32	32	NUM
cana-5107	110	45	no	no	NOUN
cana-5107	110	46	.	.	PUNCT
cana-5107	111	1	icmasd	icmasd	NOUN
cana-5107	111	2	(	(	PUNCT
cana-5107	111	3	2025	2025	NUM
cana-5107	111	4	)	)	PUNCT
cana-5107	111	5	811	811	NUM
cana-5107	111	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	111	7	more	more	ADV
cana-5107	111	8	than6yr	than6yr	PROPN
cana-5107	111	9	14	14	NUM
cana-5107	111	10	14	14	NUM
cana-5107	111	11	%	%	NOUN
cana-5107	111	12	10	10	NUM
cana-5107	111	13	10	10	NUM
cana-5107	111	14	%	%	NOUN
cana-5107	111	15	total	total	NOUN
cana-5107	111	16	100	100	NUM
cana-5107	111	17	100	100	NUM
cana-5107	111	18	%	%	NOUN
cana-5107	111	19	100	100	NUM
cana-5107	111	20	100	100	NUM
cana-5107	111	21	%	%	NOUN
cana-5107	111	22	source	source	NOUN
cana-5107	111	23	:	:	PUNCT
cana-5107	111	24	primary	primary	ADJ
cana-5107	111	25	data	datum	NOUN
cana-5107	111	26	interpretation	interpretation	NOUN
cana-5107	111	27	:	:	PUNCT
cana-5107	111	28	the	the	DET
cana-5107	111	29	above	above	ADJ
cana-5107	111	30	table	table	NOUN
cana-5107	111	31	shows	show	VERB
cana-5107	111	32	that	that	SCONJ
cana-5107	111	33	the	the	DET
cana-5107	111	34	majority	majority	NOUN
cana-5107	111	35	of	of	ADP
cana-5107	111	36	the	the	DET
cana-5107	111	37	respondents	respondent	NOUN
cana-5107	111	38	are	be	AUX
cana-5107	111	39	using	use	VERB
cana-5107	111	40	internet	internet	NOUN
cana-5107	111	41	banking	banking	NOUN
cana-5107	111	42	for	for	ADP
cana-5107	111	43	less	less	ADJ
cana-5107	111	44	than	than	ADP
cana-5107	111	45	2	2	NUM
cana-5107	111	46	years	year	NOUN
cana-5107	111	47	in	in	ADP
cana-5107	111	48	public	public	ADJ
cana-5107	111	49	banks	bank	NOUN
cana-5107	111	50	and	and	CCONJ
cana-5107	111	51	2	2	NUM
cana-5107	111	52	to	to	PART
cana-5107	111	53	4	4	NUM
cana-5107	111	54	years	year	NOUN
cana-5107	111	55	in	in	ADP
cana-5107	111	56	private	private	ADJ
cana-5107	111	57	banks	bank	NOUN
cana-5107	111	58	and	and	CCONJ
cana-5107	111	59	only	only	ADV
cana-5107	111	60	few	few	ADJ
cana-5107	111	61	respondents	respondent	NOUN
cana-5107	111	62	were	be	AUX
cana-5107	111	63	using	use	VERB
cana-5107	111	64	internet	internet	NOUN
cana-5107	111	65	banking	banking	NOUN
cana-5107	111	66	more	more	ADJ
cana-5107	111	67	than	than	ADP
cana-5107	111	68	6	6	NUM
cana-5107	111	69	years	year	NOUN
cana-5107	111	70	in	in	ADP
cana-5107	111	71	both	both	DET
cana-5107	111	72	banks	bank	NOUN
cana-5107	111	73	.this	.this	PRON
cana-5107	111	74	show	show	VERB
cana-5107	111	75	that	that	SCONJ
cana-5107	111	76	the	the	DET
cana-5107	111	77	recent	recent	ADJ
cana-5107	111	78	year	year	NOUN
cana-5107	111	79	internet	internet	NOUN
cana-5107	111	80	banking	banking	NOUN
cana-5107	111	81	in	in	ADP
cana-5107	111	82	used	use	VERB
cana-5107	111	83	by	by	ADP
cana-5107	111	84	majority	majority	NOUN
cana-5107	111	85	of	of	ADP
cana-5107	111	86	the	the	DET
cana-5107	111	87	banking	banking	NOUN
cana-5107	111	88	customers	customer	NOUN
cana-5107	111	89	.	.	PUNCT
cana-5107	112	1	table:7	table:7	PRON
cana-5107	112	2	status	status	NOUN
cana-5107	112	3	of	of	ADP
cana-5107	112	4	bank	bank	PROPN
cana-5107	112	5	account	account	PROPN
cana-5107	112	6	particulars	particular	VERB
cana-5107	112	7	no	no	INTJ
cana-5107	112	8	.	.	PUNCT
cana-5107	113	1	of	of	ADP
cana-5107	113	2	respondents	respondent	NOUN
cana-5107	113	3	in	in	ADP
cana-5107	113	4	public	public	ADJ
cana-5107	113	5	bank	bank	NOUN
cana-5107	113	6	no	no	INTJ
cana-5107	113	7	.	.	PUNCT
cana-5107	114	1	of	of	ADP
cana-5107	114	2	respondents	respondent	NOUN
cana-5107	114	3	in	in	ADP
cana-5107	114	4	private	private	ADJ
cana-5107	114	5	bank	bank	PROPN
cana-5107	114	6	bank	bank	PROPN
cana-5107	114	7	account	account	VERB
cana-5107	114	8	100	100	NUM
cana-5107	114	9	100	100	NUM
cana-5107	114	10	%	%	NOUN
cana-5107	114	11	100	100	NUM
cana-5107	114	12	100	100	NUM
cana-5107	114	13	%	%	NOUN
cana-5107	114	14	total	total	NOUN
cana-5107	114	15	100	100	NUM
cana-5107	114	16	100	100	NUM
cana-5107	114	17	%	%	NOUN
cana-5107	114	18	100	100	NUM
cana-5107	114	19	100	100	NUM
cana-5107	114	20	%	%	NOUN
cana-5107	114	21	source	source	NOUN
cana-5107	114	22	:	:	PUNCT
cana-5107	114	23	primary	primary	ADJ
cana-5107	114	24	data	datum	NOUN
cana-5107	114	25	interpretation	interpretation	NOUN
cana-5107	114	26	:	:	PUNCT
cana-5107	114	27	the	the	DET
cana-5107	114	28	above	above	ADJ
cana-5107	114	29	table	table	NOUN
cana-5107	114	30	shows	show	VERB
cana-5107	114	31	that	that	SCONJ
cana-5107	114	32	there	there	PRON
cana-5107	114	33	are	be	VERB
cana-5107	114	34	equal	equal	ADJ
cana-5107	114	35	number	number	NOUN
cana-5107	114	36	of	of	ADP
cana-5107	114	37	respondents	respondent	NOUN
cana-5107	114	38	having	have	VERB
cana-5107	114	39	bank	bank	NOUN
cana-5107	114	40	account	account	NOUN
cana-5107	114	41	in	in	ADP
cana-5107	114	42	public	public	ADJ
cana-5107	114	43	and	and	CCONJ
cana-5107	114	44	private	private	ADJ
cana-5107	114	45	sector	sector	NOUN
cana-5107	114	46	banks	bank	NOUN
cana-5107	114	47	.	.	PUNCT
cana-5107	115	1	table:8	table:8	NOUN
cana-5107	115	2	features	feature	NOUN
cana-5107	115	3	availed	avail	VERB
cana-5107	115	4	by	by	ADP
cana-5107	115	5	the	the	DET
cana-5107	115	6	respondents	respondent	NOUN
cana-5107	115	7	features	feature	VERB
cana-5107	115	8	no	no	INTJ
cana-5107	115	9	.	.	PUNCT
cana-5107	116	1	of	of	ADP
cana-5107	116	2	respondents	respondent	NOUN
cana-5107	116	3	in	in	ADP
cana-5107	116	4	public	public	ADJ
cana-5107	116	5	bank	bank	NOUN
cana-5107	116	6	no	no	INTJ
cana-5107	116	7	.	.	PUNCT
cana-5107	117	1	of	of	ADP
cana-5107	117	2	respondents	respondent	NOUN
cana-5107	117	3	in	in	ADP
cana-5107	117	4	private	private	ADJ
cana-5107	117	5	bank	bank	NOUN
cana-5107	117	6	statement	statement	NOUN
cana-5107	117	7	enquiry	enquiry	NOUN
cana-5107	117	8	20	20	NUM
cana-5107	117	9	20	20	NUM
cana-5107	117	10	%	%	NOUN
cana-5107	117	11	26	26	NUM
cana-5107	117	12	26	26	NUM
cana-5107	117	13	%	%	NOUN
cana-5107	117	14	bill	bill	NOUN
cana-5107	117	15	pay	pay	VERB
cana-5107	117	16	16	16	NUM
cana-5107	117	17	16	16	NUM
cana-5107	117	18	%	%	NOUN
cana-5107	117	19	6	6	NUM
cana-5107	117	20	6	6	NUM
cana-5107	117	21	%	%	NOUN
cana-5107	117	22	shopping	shopping	NOUN
cana-5107	117	23	24	24	NUM
cana-5107	117	24	24	24	NUM
cana-5107	117	25	%	%	NOUN
cana-5107	117	26	22	22	NUM
cana-5107	117	27	22	22	NUM
cana-5107	117	28	%	%	NOUN
cana-5107	117	29	dd	dd	NOUN
cana-5107	117	30	/	/	SYM
cana-5107	117	31	pay	pay	NOUN
cana-5107	117	32	order	order	NOUN
cana-5107	117	33	request	request	NOUN
cana-5107	117	34	2	2	NUM
cana-5107	117	35	2	2	NUM
cana-5107	117	36	%	%	NOUN
cana-5107	117	37	0	0	SYM
cana-5107	117	38	0	0	NUM
cana-5107	117	39	loan	loan	NOUN
cana-5107	117	40	request	request	NOUN
cana-5107	117	41	0	0	NUM
cana-5107	117	42	0	0	NUM
cana-5107	117	43	0	0	NUM
cana-5107	117	44	0	0	NUM
cana-5107	117	45	cheque	cheque	NOUN
cana-5107	117	46	book	book	NOUN
cana-5107	117	47	request	request	NOUN
cana-5107	117	48	2	2	NUM
cana-5107	117	49	2	2	NUM
cana-5107	117	50	%	%	NOUN
cana-5107	117	51	0	0	SYM
cana-5107	117	52	0	0	NUM
cana-5107	117	53	fundtransfer	fundtransfer	NOUN
cana-5107	117	54	28	28	NUM
cana-5107	117	55	28	28	NUM
cana-5107	117	56	%	%	NOUN
cana-5107	117	57	34	34	NUM
cana-5107	117	58	34	34	NUM
cana-5107	117	59	%	%	NOUN
cana-5107	117	60	insurance	insurance	NOUN
cana-5107	117	61	pay	pay	VERB
cana-5107	117	62	4	4	NUM
cana-5107	117	63	4	4	NUM
cana-5107	117	64	%	%	NOUN
cana-5107	117	65	2	2	NUM
cana-5107	117	66	2	2	NUM
cana-5107	117	67	%	%	NOUN
cana-5107	117	68	pay	pay	NOUN
cana-5107	117	69	tax	tax	NOUN
cana-5107	117	70	4	4	NUM
cana-5107	117	71	4	4	NUM
cana-5107	117	72	%	%	NOUN
cana-5107	117	73	0	0	SYM
cana-5107	117	74	0	0	NUM
cana-5107	117	75	communications	communication	NOUN
cana-5107	117	76	on	on	ADP
cana-5107	117	77	applied	apply	VERB
cana-5107	117	78	nonlinear	nonlinear	ADJ
cana-5107	117	79	analysis	analysis	NOUN
cana-5107	117	80	issn	issn	NOUN
cana-5107	117	81	:	:	PUNCT
cana-5107	117	82	1074	1074	NUM
cana-5107	117	83	-	-	PUNCT
cana-5107	117	84	133x	133x	NUM
cana-5107	117	85	vol	vol	NOUN
cana-5107	117	86	32	32	NUM
cana-5107	117	87	no	no	NOUN
cana-5107	117	88	.	.	PUNCT
cana-5107	118	1	icmasd	icmasd	NOUN
cana-5107	118	2	(	(	PUNCT
cana-5107	118	3	2025	2025	NUM
cana-5107	118	4	)	)	PUNCT
cana-5107	118	5	812	812	NUM
cana-5107	118	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	118	7	other	other	ADJ
cana-5107	118	8	offers	offer	VERB
cana-5107	118	9	0	0	NUM
cana-5107	118	10	0	0	NUM
cana-5107	118	11	4	4	NUM
cana-5107	118	12	4	4	NUM
cana-5107	118	13	%	%	NOUN
cana-5107	118	14	total	total	NOUN
cana-5107	118	15	100	100	NUM
cana-5107	118	16	100	100	NUM
cana-5107	118	17	%	%	NOUN
cana-5107	118	18	100	100	NUM
cana-5107	118	19	100	100	NUM
cana-5107	118	20	%	%	NOUN
cana-5107	118	21	source	source	NOUN
cana-5107	118	22	:	:	PUNCT
cana-5107	118	23	primary	primary	ADJ
cana-5107	118	24	data	datum	NOUN
cana-5107	118	25	interpretation	interpretation	NOUN
cana-5107	118	26	:	:	PUNCT
cana-5107	118	27	the	the	DET
cana-5107	118	28	above	above	ADJ
cana-5107	118	29	table	table	NOUN
cana-5107	118	30	reveals	reveal	VERB
cana-5107	118	31	that	that	SCONJ
cana-5107	118	32	majority	majority	NOUN
cana-5107	118	33	of	of	ADP
cana-5107	118	34	the	the	DET
cana-5107	118	35	respondents	respondent	NOUN
cana-5107	118	36	were	be	AUX
cana-5107	118	37	availing	avail	VERB
cana-5107	118	38	fund	fund	NOUN
cana-5107	118	39	transfer	transfer	NOUN
cana-5107	118	40	feature	feature	NOUN
cana-5107	118	41	in	in	ADP
cana-5107	118	42	both	both	CCONJ
cana-5107	118	43	the	the	DET
cana-5107	118	44	banks	bank	NOUN
cana-5107	118	45	and	and	CCONJ
cana-5107	118	46	the	the	DET
cana-5107	118	47	least	least	ADJ
cana-5107	118	48	is	be	AUX
cana-5107	118	49	loan	loan	NOUN
cana-5107	118	50	request	request	NOUN
cana-5107	118	51	,	,	PUNCT
cana-5107	118	52	pay	pay	VERB
cana-5107	118	53	tax	tax	NOUN
cana-5107	118	54	,	,	PUNCT
cana-5107	118	55	other	other	ADJ
cana-5107	118	56	offers	offer	NOUN
cana-5107	118	57	,	,	PUNCT
cana-5107	118	58	etc	etc	X
cana-5107	118	59	.	.	X
cana-5107	118	60	in	in	ADP
cana-5107	118	61	both	both	CCONJ
cana-5107	118	62	the	the	DET
cana-5107	118	63	banks	bank	NOUN
cana-5107	118	64	.	.	PUNCT
cana-5107	119	1	table:9	table:9	PRON
cana-5107	119	2	constraints	constraint	NOUN
cana-5107	119	3	faced	face	VERB
cana-5107	119	4	by	by	ADP
cana-5107	119	5	the	the	DET
cana-5107	119	6	respondents	respondent	NOUN
cana-5107	119	7	faced	face	VERB
cana-5107	119	8	any	any	DET
cana-5107	119	9	problem	problem	NOUN
cana-5107	119	10	no	no	INTJ
cana-5107	119	11	.	.	PUNCT
cana-5107	119	12	of	of	ADP
cana-5107	119	13	respondents	respondent	NOUN
cana-5107	119	14	in	in	ADP
cana-5107	119	15	public	public	ADJ
cana-5107	119	16	bank	bank	NOUN
cana-5107	120	1	no	no	INTJ
cana-5107	120	2	.	.	PUNCT
cana-5107	121	1	of	of	ADP
cana-5107	121	2	respondents	respondent	NOUN
cana-5107	121	3	in	in	ADP
cana-5107	121	4	private	private	ADJ
cana-5107	121	5	bank	bank	NOUN
cana-5107	122	1	yes	yes	ADV
cana-5107	122	2	54	54	NUM
cana-5107	122	3	54	54	NUM
cana-5107	122	4	%	%	NOUN
cana-5107	122	5	42	42	NUM
cana-5107	122	6	42	42	NUM
cana-5107	122	7	%	%	NOUN
cana-5107	122	8	no	no	DET
cana-5107	122	9	46	46	NUM
cana-5107	122	10	46	46	NUM
cana-5107	122	11	%	%	NOUN
cana-5107	122	12	58	58	NUM
cana-5107	122	13	58	58	NUM
cana-5107	122	14	%	%	NOUN
cana-5107	122	15	total	total	NOUN
cana-5107	122	16	100	100	NUM
cana-5107	122	17	100	100	NUM
cana-5107	122	18	%	%	NOUN
cana-5107	122	19	100	100	NUM
cana-5107	122	20	100	100	NUM
cana-5107	122	21	%	%	NOUN
cana-5107	122	22	source	source	NOUN
cana-5107	122	23	:	:	PUNCT
cana-5107	122	24	primary	primary	ADJ
cana-5107	122	25	data	datum	NOUN
cana-5107	122	26	interpretation	interpretation	NOUN
cana-5107	122	27	:	:	PUNCT
cana-5107	122	28	the	the	DET
cana-5107	122	29	above	above	ADJ
cana-5107	122	30	table	table	NOUN
cana-5107	122	31	shows	show	VERB
cana-5107	122	32	that	that	SCONJ
cana-5107	122	33	the	the	DET
cana-5107	122	34	majority	majority	NOUN
cana-5107	122	35	of	of	ADP
cana-5107	122	36	the	the	DET
cana-5107	122	37	respondents	respondent	NOUN
cana-5107	122	38	say	say	VERB
cana-5107	122	39	yes	yes	INTJ
cana-5107	122	40	they	they	PRON
cana-5107	122	41	were	be	AUX
cana-5107	122	42	facing	face	VERB
cana-5107	122	43	problem	problem	NOUN
cana-5107	122	44	in	in	ADP
cana-5107	122	45	public	public	ADJ
cana-5107	122	46	bank	bank	NOUN
cana-5107	122	47	when	when	SCONJ
cana-5107	122	48	compared	compare	VERB
cana-5107	122	49	to	to	ADP
cana-5107	122	50	private	private	ADJ
cana-5107	122	51	banks	bank	NOUN
cana-5107	122	52	.	.	PUNCT
cana-5107	123	1	the	the	DET
cana-5107	123	2	majority	majority	NOUN
cana-5107	123	3	of	of	ADP
cana-5107	123	4	the	the	DET
cana-5107	123	5	respondents	respondent	NOUN
cana-5107	123	6	of	of	ADP
cana-5107	123	7	private	private	ADJ
cana-5107	123	8	banks	bank	NOUN
cana-5107	123	9	do	do	AUX
cana-5107	123	10	not	not	PART
cana-5107	123	11	face	face	VERB
cana-5107	123	12	any	any	DET
cana-5107	123	13	problem	problem	NOUN
cana-5107	123	14	compared	compare	VERB
cana-5107	123	15	to	to	ADP
cana-5107	123	16	public	public	ADJ
cana-5107	123	17	sector	sector	NOUN
cana-5107	123	18	banks	bank	NOUN
cana-5107	123	19	.	.	PUNCT
cana-5107	124	1	this	this	PRON
cana-5107	124	2	shows	show	VERB
cana-5107	124	3	that	that	SCONJ
cana-5107	124	4	private	private	ADJ
cana-5107	124	5	bank	bank	NOUN
cana-5107	124	6	offer	offer	VERB
cana-5107	124	7	better	well	ADJ
cana-5107	124	8	services	service	NOUN
cana-5107	124	9	compared	compare	VERB
cana-5107	124	10	to	to	ADP
cana-5107	124	11	public	public	ADJ
cana-5107	124	12	sector	sector	NOUN
cana-5107	124	13	banks	bank	NOUN
cana-5107	124	14	.	.	PUNCT
cana-5107	125	1	table:10	table:10	NOUN
cana-5107	125	2	types	type	NOUN
cana-5107	125	3	of	of	ADP
cana-5107	125	4	problems	problem	NOUN
cana-5107	125	5	faced	face	VERB
cana-5107	125	6	by	by	ADP
cana-5107	125	7	the	the	DET
cana-5107	125	8	respondents	respondent	NOUN
cana-5107	125	9	problems	problem	NOUN
cana-5107	125	10	no	no	INTJ
cana-5107	125	11	.	.	PUNCT
cana-5107	125	12	of	of	ADP
cana-5107	125	13	respondents	respondent	NOUN
cana-5107	125	14	in	in	ADP
cana-5107	125	15	public	public	ADJ
cana-5107	125	16	bank	bank	NOUN
cana-5107	126	1	no	no	INTJ
cana-5107	126	2	.	.	PUNCT
cana-5107	127	1	of	of	ADP
cana-5107	127	2	respondents	respondent	NOUN
cana-5107	127	3	in	in	ADP
cana-5107	127	4	private	private	ADJ
cana-5107	127	5	bank	bank	NOUN
cana-5107	127	6	no	no	DET
cana-5107	127	7	proper	proper	ADJ
cana-5107	127	8	information	information	NOUN
cana-5107	127	9	26	26	NUM
cana-5107	127	10	26	26	NUM
cana-5107	127	11	%	%	NOUN
cana-5107	127	12	15	15	NUM
cana-5107	127	13	15	15	NUM
cana-5107	127	14	%	%	NOUN
cana-5107	127	15	non	non	X
cana-5107	127	16	maintenanceof	maintenanceof	NOUN
cana-5107	127	17	account	account	VERB
cana-5107	127	18	4	4	NUM
cana-5107	127	19	4	4	NUM
cana-5107	127	20	%	%	NOUN
cana-5107	127	21	0	0	NUM
cana-5107	127	22	0	0	NUM
cana-5107	127	23	lack	lack	NOUN
cana-5107	127	24	of	of	ADP
cana-5107	127	25	response	response	NOUN
cana-5107	127	26	9	9	NUM
cana-5107	127	27	9	9	NUM
cana-5107	127	28	%	%	NOUN
cana-5107	127	29	5	5	NUM
cana-5107	127	30	5	5	NUM
cana-5107	127	31	%	%	NOUN
cana-5107	127	32	waitingforlong	waitingforlong	NOUN
cana-5107	127	33	time	time	NOUN
cana-5107	127	34	to	to	PART
cana-5107	127	35	pay	pay	VERB
cana-5107	127	36	during	during	ADP
cana-5107	127	37	festival	festival	NOUN
cana-5107	127	38	season	season	NOUN
cana-5107	127	39	56	56	NUM
cana-5107	127	40	56	56	NUM
cana-5107	127	41	%	%	NOUN
cana-5107	127	42	80	80	NUM
cana-5107	127	43	80	80	NUM
cana-5107	127	44	%	%	NOUN
cana-5107	127	45	other	other	ADJ
cana-5107	127	46	1	1	NUM
cana-5107	127	47	1	1	NUM
cana-5107	127	48	%	%	NOUN
cana-5107	127	49	0	0	NUM
cana-5107	127	50	0	0	NUM
cana-5107	127	51	total	total	NOUN
cana-5107	127	52	100	100	NUM
cana-5107	127	53	100	100	NUM
cana-5107	127	54	%	%	NOUN
cana-5107	127	55	100	100	NUM
cana-5107	127	56	100	100	NUM
cana-5107	127	57	%	%	NOUN
cana-5107	127	58	source	source	NOUN
cana-5107	127	59	:	:	PUNCT
cana-5107	127	60	primary	primary	ADJ
cana-5107	127	61	data	data	NOUN
cana-5107	127	62	interpretation	interpretation	NOUN
cana-5107	127	63	:	:	PUNCT
cana-5107	127	64	communications	communication	NOUN
cana-5107	127	65	on	on	ADP
cana-5107	127	66	applied	apply	VERB
cana-5107	127	67	nonlinear	nonlinear	ADJ
cana-5107	127	68	analysis	analysis	NOUN
cana-5107	127	69	issn	issn	NOUN
cana-5107	127	70	:	:	PUNCT
cana-5107	127	71	1074	1074	NUM
cana-5107	127	72	-	-	PUNCT
cana-5107	127	73	133x	133x	NUM
cana-5107	127	74	vol	vol	NOUN
cana-5107	127	75	32	32	NUM
cana-5107	127	76	no	no	NOUN
cana-5107	127	77	.	.	PUNCT
cana-5107	128	1	icmasd	icmasd	NOUN
cana-5107	128	2	(	(	PUNCT
cana-5107	128	3	2025	2025	NUM
cana-5107	128	4	)	)	PUNCT
cana-5107	128	5	813	813	NUM
cana-5107	128	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	128	7	the	the	DET
cana-5107	128	8	above	above	ADJ
cana-5107	128	9	table	table	NOUN
cana-5107	128	10	reveals	reveal	VERB
cana-5107	128	11	that	that	SCONJ
cana-5107	128	12	the	the	DET
cana-5107	128	13	majority	majority	NOUN
cana-5107	128	14	of	of	ADP
cana-5107	128	15	the	the	DET
cana-5107	128	16	respondents	respondent	NOUN
cana-5107	128	17	are	be	AUX
cana-5107	128	18	facing	face	VERB
cana-5107	128	19	the	the	DET
cana-5107	128	20	problems	problem	NOUN
cana-5107	128	21	like	like	ADP
cana-5107	128	22	,	,	PUNCT
cana-5107	128	23	waiting	wait	VERB
cana-5107	128	24	for	for	ADP
cana-5107	128	25	long	long	ADJ
cana-5107	128	26	time	time	NOUN
cana-5107	128	27	to	to	PART
cana-5107	128	28	pay	pay	VERB
cana-5107	128	29	during	during	ADP
cana-5107	128	30	festival	festival	NOUN
cana-5107	128	31	season	season	NOUN
cana-5107	128	32	and	and	CCONJ
cana-5107	128	33	the	the	DET
cana-5107	128	34	least	least	ADJ
cana-5107	128	35	were	be	AUX
cana-5107	128	36	other	other	ADJ
cana-5107	128	37	problems	problem	NOUN
cana-5107	128	38	in	in	ADP
cana-5107	128	39	both	both	CCONJ
cana-5107	128	40	the	the	DET
cana-5107	128	41	banks	bank	NOUN
cana-5107	128	42	.	.	PUNCT
cana-5107	129	1	chi	chi	ADJ
cana-5107	129	2	-	-	PUNCT
cana-5107	129	3	square	square	ADJ
cana-5107	129	4	testing	testing	NOUN
cana-5107	129	5	table:11	table:11	PUNCT
cana-5107	129	6	bank	bank	NOUN
cana-5107	129	7	account	account	NOUN
cana-5107	129	8	and	and	CCONJ
cana-5107	129	9	the	the	DET
cana-5107	129	10	features	feature	NOUN
cana-5107	129	11	availed	avail	VERB
cana-5107	129	12	by	by	ADP
cana-5107	129	13	the	the	DET
cana-5107	129	14	customers	customer	NOUN
cana-5107	129	15	features	feature	VERB
cana-5107	129	16	bank	bank	PROPN
cana-5107	129	17	account	account	PROPN
cana-5107	129	18	total	total	ADJ
cana-5107	129	19	public	public	ADJ
cana-5107	129	20	bank	bank	PROPN
cana-5107	129	21	private	private	ADJ
cana-5107	129	22	bank	bank	NOUN
cana-5107	129	23	statement	statement	NOUN
cana-5107	129	24	enquiry	enquiry	NOUN
cana-5107	129	25	20	20	NUM
cana-5107	129	26	26	26	NUM
cana-5107	129	27	46	46	NUM
cana-5107	129	28	bill	bill	NOUN
cana-5107	129	29	pay	pay	VERB
cana-5107	129	30	16	16	NUM
cana-5107	129	31	12	12	NUM
cana-5107	129	32	28	28	NUM
cana-5107	129	33	shopping	shopping	NOUN
cana-5107	129	34	24	24	NUM
cana-5107	129	35	22	22	NUM
cana-5107	129	36	46	46	NUM
cana-5107	129	37	dd	dd	NOUN
cana-5107	129	38	/	/	SYM
cana-5107	129	39	pay	pay	NOUN
cana-5107	129	40	order	order	NOUN
cana-5107	129	41	request	request	NOUN
cana-5107	129	42	2	2	NUM
cana-5107	129	43	0	0	NUM
cana-5107	129	44	2	2	NUM
cana-5107	129	45	loan	loan	NOUN
cana-5107	129	46	request	request	NOUN
cana-5107	129	47	0	0	NUM
cana-5107	129	48	0	0	NUM
cana-5107	129	49	0	0	NUM
cana-5107	129	50	cheque	cheque	NOUN
cana-5107	129	51	book	book	NOUN
cana-5107	129	52	request	request	NOUN
cana-5107	129	53	2	2	NUM
cana-5107	129	54	0	0	NUM
cana-5107	129	55	2	2	NUM
cana-5107	129	56	fund	fund	NOUN
cana-5107	129	57	transfer	transfer	NOUN
cana-5107	129	58	28	28	NUM
cana-5107	129	59	34	34	NUM
cana-5107	129	60	62	62	NUM
cana-5107	129	61	insurance	insurance	NOUN
cana-5107	129	62	pay	pay	VERB
cana-5107	129	63	4	4	NUM
cana-5107	129	64	2	2	NUM
cana-5107	129	65	6	6	NUM
cana-5107	129	66	pay	pay	NOUN
cana-5107	129	67	tax	tax	NOUN
cana-5107	129	68	4	4	NUM
cana-5107	129	69	0	0	NUM
cana-5107	129	70	4	4	NUM
cana-5107	129	71	other	other	ADJ
cana-5107	129	72	offers	offer	VERB
cana-5107	129	73	0	0	NUM
cana-5107	129	74	4	4	NUM
cana-5107	129	75	4	4	NUM
cana-5107	129	76	total	total	NOUN
cana-5107	129	77	100	100	NUM
cana-5107	129	78	100	100	NUM
cana-5107	129	79	200	200	NUM
cana-5107	129	80	source	source	NOUN
cana-5107	129	81	:	:	PUNCT
cana-5107	129	82	computed	compute	VERB
cana-5107	129	83	result	result	NOUN
cana-5107	129	84	:	:	PUNCT
cana-5107	129	85	chi	chi	ADJ
cana-5107	129	86	-	-	PUNCT
cana-5107	129	87	square	square	ADJ
cana-5107	129	88	test	test	NOUN
cana-5107	129	89	value	value	NOUN
cana-5107	129	90	degrees	degree	NOUN
cana-5107	129	91	of	of	ADP
cana-5107	129	92	freedom	freedom	NOUN
cana-5107	129	93	table	table	NOUN
cana-5107	129	94	value	value	NOUN
cana-5107	129	95	7.34	7.34	NUM
cana-5107	129	96	9	9	NUM
cana-5107	129	97	16.92	16.92	NUM
cana-5107	129	98	at	at	ADP
cana-5107	129	99	5	5	NUM
cana-5107	129	100	%	%	NOUN
cana-5107	129	101	level	level	NOUN
cana-5107	129	102	of	of	ADP
cana-5107	129	103	significance	significance	NOUN
cana-5107	129	104	,	,	PUNCT
cana-5107	129	105	for	for	ADP
cana-5107	129	106	9	9	NUM
cana-5107	129	107	degree	degree	NOUN
cana-5107	129	108	of	of	ADP
cana-5107	129	109	freedom	freedom	NOUN
cana-5107	129	110	the	the	DET
cana-5107	129	111	table	table	NOUN
cana-5107	129	112	value	value	NOUN
cana-5107	129	113	is	be	AUX
cana-5107	129	114	16.92	16.92	NUM
cana-5107	129	115	,	,	PUNCT
cana-5107	129	116	calculated	calculate	VERB
cana-5107	129	117	valueis7.34	valueis7.34	NOUN
cana-5107	129	118	is	be	AUX
cana-5107	129	119	less	less	ADJ
cana-5107	129	120	than	than	ADP
cana-5107	129	121	the	the	DET
cana-5107	129	122	table	table	NOUN
cana-5107	129	123	value	value	NOUN
cana-5107	129	124	.	.	PUNCT
cana-5107	130	1	so	so	ADV
cana-5107	130	2	,	,	PUNCT
cana-5107	130	3	the	the	DET
cana-5107	130	4	hypothesis	hypothesis	NOUN
cana-5107	130	5	is	be	AUX
cana-5107	130	6	accepted	accept	VERB
cana-5107	130	7	.	.	PUNCT
cana-5107	131	1	hence	hence	ADV
cana-5107	131	2	,	,	PUNCT
cana-5107	131	3	it	it	PRON
cana-5107	131	4	is	be	AUX
cana-5107	131	5	concluded	conclude	VERB
cana-5107	131	6	that	that	SCONJ
cana-5107	131	7	there	there	PRON
cana-5107	131	8	is	be	VERB
cana-5107	131	9	no	no	DET
cana-5107	131	10	significant	significant	ADJ
cana-5107	131	11	difference	difference	NOUN
cana-5107	131	12	between	between	ADP
cana-5107	131	13	the	the	DET
cana-5107	131	14	banks	bank	NOUN
cana-5107	131	15	and	and	CCONJ
cana-5107	131	16	the	the	DET
cana-5107	131	17	features	feature	NOUN
cana-5107	131	18	availed	avail	VERB
cana-5107	131	19	by	by	ADP
cana-5107	131	20	both	both	CCONJ
cana-5107	131	21	the	the	DET
cana-5107	131	22	public	public	ADJ
cana-5107	131	23	and	and	CCONJ
cana-5107	131	24	private	private	ADJ
cana-5107	131	25	banks	bank	NOUN
cana-5107	131	26	.	.	PUNCT
cana-5107	132	1	findings	finding	NOUN
cana-5107	132	2	and	and	CCONJ
cana-5107	132	3	suggestions	suggestion	NOUN
cana-5107	132	4	communications	communication	NOUN
cana-5107	132	5	on	on	ADP
cana-5107	132	6	applied	apply	VERB
cana-5107	132	7	nonlinear	nonlinear	ADJ
cana-5107	132	8	analysis	analysis	NOUN
cana-5107	132	9	issn	issn	NOUN
cana-5107	132	10	:	:	PUNCT
cana-5107	132	11	1074	1074	NUM
cana-5107	132	12	-	-	PUNCT
cana-5107	132	13	133x	133x	NUM
cana-5107	132	14	vol	vol	NOUN
cana-5107	132	15	32	32	NUM
cana-5107	132	16	no	no	NOUN
cana-5107	132	17	.	.	PUNCT
cana-5107	133	1	icmasd	icmasd	NOUN
cana-5107	133	2	(	(	PUNCT
cana-5107	133	3	2025	2025	NUM
cana-5107	133	4	)	)	PUNCT
cana-5107	133	5	814	814	NUM
cana-5107	133	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	133	7	the	the	DET
cana-5107	133	8	majority	majority	NOUN
cana-5107	133	9	of	of	ADP
cana-5107	133	10	the	the	DET
cana-5107	133	11	respondents	respondent	NOUN
cana-5107	133	12	were	be	AUX
cana-5107	133	13	male	male	ADJ
cana-5107	133	14	in	in	ADP
cana-5107	133	15	both	both	CCONJ
cana-5107	133	16	the	the	DET
cana-5107	133	17	banks	bank	NOUN
cana-5107	133	18	.	.	PUNCT
cana-5107	134	1	the	the	DET
cana-5107	134	2	majority	majority	NOUN
cana-5107	134	3	(	(	PUNCT
cana-5107	134	4	40	40	NUM
cana-5107	134	5	%	%	NOUN
cana-5107	134	6	)	)	PUNCT
cana-5107	134	7	of	of	ADP
cana-5107	134	8	the	the	DET
cana-5107	134	9	respondents	respondent	NOUN
cana-5107	134	10	falls	fall	VERB
cana-5107	134	11	under	under	ADP
cana-5107	134	12	the	the	DET
cana-5107	134	13	age	age	NOUN
cana-5107	134	14	group	group	NOUN
cana-5107	134	15	of	of	ADP
cana-5107	134	16	21	21	NUM
cana-5107	134	17	to	to	PART
cana-5107	134	18	30	30	NUM
cana-5107	134	19	in	in	ADP
cana-5107	134	20	public	public	ADJ
cana-5107	134	21	sector	sector	NOUN
cana-5107	134	22	bank	bank	NOUN
cana-5107	134	23	and	and	CCONJ
cana-5107	134	24	48	48	NUM
cana-5107	134	25	%	%	NOUN
cana-5107	134	26	of	of	ADP
cana-5107	134	27	the	the	DET
cana-5107	134	28	respondents	respondent	NOUN
cana-5107	134	29	falls	fall	VERB
cana-5107	134	30	under	under	ADP
cana-5107	134	31	the	the	DET
cana-5107	134	32	age	age	NOUN
cana-5107	134	33	group	group	NOUN
cana-5107	134	34	of	of	ADP
cana-5107	134	35	31	31	NUM
cana-5107	134	36	to	to	PART
cana-5107	134	37	40	40	NUM
cana-5107	134	38	in	in	ADP
cana-5107	134	39	private	private	ADJ
cana-5107	134	40	sector	sector	NOUN
cana-5107	134	41	bank	bank	NOUN
cana-5107	134	42	.	.	PUNCT
cana-5107	135	1	the	the	DET
cana-5107	135	2	majority	majority	NOUN
cana-5107	135	3	of	of	ADP
cana-5107	135	4	the	the	DET
cana-5107	135	5	respondents	respondent	NOUN
cana-5107	135	6	are	be	AUX
cana-5107	135	7	degree	degree	NOUN
cana-5107	135	8	holders	holder	NOUN
cana-5107	135	9	in	in	ADP
cana-5107	135	10	both	both	DET
cana-5107	135	11	banks	bank	NOUN
cana-5107	135	12	.	.	PUNCT
cana-5107	136	1	the	the	DET
cana-5107	136	2	majority	majority	NOUN
cana-5107	136	3	of	of	ADP
cana-5107	136	4	the	the	DET
cana-5107	136	5	respondents	respondent	NOUN
cana-5107	136	6	are	be	AUX
cana-5107	136	7	private	private	ADJ
cana-5107	136	8	employees	employee	NOUN
cana-5107	136	9	in	in	ADP
cana-5107	136	10	both	both	CCONJ
cana-5107	136	11	the	the	DET
cana-5107	136	12	banks	bank	NOUN
cana-5107	136	13	.	.	PUNCT
cana-5107	137	1	the	the	DET
cana-5107	137	2	majority	majority	NOUN
cana-5107	137	3	of	of	ADP
cana-5107	137	4	the	the	DET
cana-5107	137	5	respondents	respondent	NOUN
cana-5107	137	6	monthly	monthly	ADJ
cana-5107	137	7	income	income	NOUN
cana-5107	137	8	is	be	AUX
cana-5107	137	9	20,000	20,000	NUM
cana-5107	137	10	to	to	PART
cana-5107	137	11	40,000	40,000	NUM
cana-5107	137	12	in	in	ADP
cana-5107	137	13	both	both	CCONJ
cana-5107	137	14	the	the	DET
cana-5107	137	15	banks	bank	NOUN
cana-5107	137	16	.	.	PUNCT
cana-5107	138	1	there	there	PRON
cana-5107	138	2	were	be	VERB
cana-5107	138	3	equal	equal	ADJ
cana-5107	138	4	number	number	NOUN
cana-5107	138	5	of	of	ADP
cana-5107	138	6	respondents	respondent	NOUN
cana-5107	138	7	having	have	VERB
cana-5107	138	8	account	account	NOUN
cana-5107	138	9	in	in	ADP
cana-5107	138	10	both	both	CCONJ
cana-5107	138	11	the	the	DET
cana-5107	138	12	banks	bank	NOUN
cana-5107	138	13	.	.	PUNCT
cana-5107	139	1	the	the	DET
cana-5107	139	2	majority	majority	NOUN
cana-5107	139	3	(	(	PUNCT
cana-5107	139	4	44	44	NUM
cana-5107	139	5	%	%	NOUN
cana-5107	139	6	)	)	PUNCT
cana-5107	139	7	of	of	ADP
cana-5107	139	8	the	the	DET
cana-5107	139	9	respondents	respondent	NOUN
cana-5107	139	10	are	be	AUX
cana-5107	139	11	using	use	VERB
cana-5107	139	12	internet	internet	NOUN
cana-5107	139	13	banking	banking	NOUN
cana-5107	139	14	less	less	ADJ
cana-5107	139	15	than	than	ADP
cana-5107	139	16	2	2	NUM
cana-5107	139	17	years	year	NOUN
cana-5107	139	18	in	in	ADP
cana-5107	139	19	public	public	ADJ
cana-5107	139	20	bank	bank	NOUN
cana-5107	139	21	(	(	PUNCT
cana-5107	139	22	sbi	sbi	PROPN
cana-5107	139	23	)	)	PUNCT
cana-5107	139	24	and	and	CCONJ
cana-5107	139	25	54	54	NUM
cana-5107	139	26	%	%	NOUN
cana-5107	139	27	of	of	ADP
cana-5107	139	28	respondents	respondent	NOUN
cana-5107	139	29	are	be	AUX
cana-5107	139	30	using	use	VERB
cana-5107	139	31	internet	internet	NOUN
cana-5107	139	32	banking	banking	NOUN
cana-5107	139	33	for	for	ADP
cana-5107	139	34	2	2	NUM
cana-5107	139	35	to	to	PART
cana-5107	139	36	4	4	NUM
cana-5107	139	37	years	year	NOUN
cana-5107	139	38	in	in	ADP
cana-5107	139	39	private	private	ADJ
cana-5107	139	40	bank	bank	NOUN
cana-5107	139	41	(	(	PUNCT
cana-5107	139	42	hdfc	hdfc	PROPN
cana-5107	139	43	)	)	PUNCT
cana-5107	139	44	.	.	PUNCT
cana-5107	140	1	the	the	DET
cana-5107	140	2	majority	majority	NOUN
cana-5107	140	3	of	of	ADP
cana-5107	140	4	the	the	DET
cana-5107	140	5	respondents	respondent	NOUN
cana-5107	140	6	were	be	AUX
cana-5107	140	7	availing	avail	VERB
cana-5107	140	8	fund	fund	NOUN
cana-5107	140	9	transfer	transfer	NOUN
cana-5107	140	10	among	among	ADP
cana-5107	140	11	the	the	DET
cana-5107	140	12	features	feature	NOUN
cana-5107	140	13	in	in	ADP
cana-5107	140	14	both	both	CCONJ
cana-5107	140	15	the	the	DET
cana-5107	140	16	banks	bank	NOUN
cana-5107	140	17	.	.	PUNCT
cana-5107	141	1	the	the	DET
cana-5107	141	2	majority	majority	NOUN
cana-5107	141	3	(	(	PUNCT
cana-5107	141	4	54	54	NUM
cana-5107	141	5	%	%	NOUN
cana-5107	141	6	)	)	PUNCT
cana-5107	141	7	of	of	ADP
cana-5107	141	8	the	the	DET
cana-5107	141	9	respondents	respondent	NOUN
cana-5107	141	10	were	be	AUX
cana-5107	141	11	facing	face	VERB
cana-5107	141	12	problem	problem	NOUN
cana-5107	141	13	in	in	ADP
cana-5107	141	14	public	public	ADJ
cana-5107	141	15	sector	sector	NOUN
cana-5107	141	16	banks	bank	NOUN
cana-5107	141	17	(	(	PUNCT
cana-5107	141	18	sbi	sbi	PROPN
cana-5107	141	19	)	)	PUNCT
cana-5107	141	20	and	and	CCONJ
cana-5107	141	21	58	58	NUM
cana-5107	141	22	%	%	NOUN
cana-5107	141	23	of	of	ADP
cana-5107	141	24	respondents	respondent	NOUN
cana-5107	141	25	were	be	AUX
cana-5107	141	26	not	not	PART
cana-5107	141	27	facing	face	VERB
cana-5107	141	28	any	any	DET
cana-5107	141	29	problem	problem	NOUN
cana-5107	141	30	in	in	ADP
cana-5107	141	31	private	private	ADJ
cana-5107	141	32	sector	sector	NOUN
cana-5107	141	33	banks	bank	NOUN
cana-5107	141	34	(	(	PUNCT
cana-5107	141	35	hdfc	hdfc	PROPN
cana-5107	141	36	)	)	PUNCT
cana-5107	141	37	.	.	PUNCT
cana-5107	142	1	the	the	DET
cana-5107	142	2	major	major	ADJ
cana-5107	142	3	problem	problem	NOUN
cana-5107	142	4	faced	face	VERB
cana-5107	142	5	by	by	ADP
cana-5107	142	6	the	the	DET
cana-5107	142	7	customer	customer	NOUN
cana-5107	142	8	is	be	AUX
cana-5107	142	9	waiting	wait	VERB
cana-5107	142	10	for	for	ADP
cana-5107	142	11	long	long	ADJ
cana-5107	142	12	time	time	NOUN
cana-5107	142	13	to	to	PART
cana-5107	142	14	pay	pay	VERB
cana-5107	142	15	during	during	ADP
cana-5107	142	16	festival	festival	NOUN
cana-5107	142	17	seasonbyboththebanks.thereisnosignificantdifferencebetweenthebanksandfeatures	seasonbyboththebanks.thereisnosignificantdifferencebetweenthebanksandfeatures	NUM
cana-5107	142	18	availed	avail	VERB
cana-5107	142	19	by	by	ADP
cana-5107	142	20	the	the	DET
cana-5107	142	21	banks	bank	NOUN
cana-5107	142	22	.	.	PUNCT
cana-5107	143	1	both	both	CCONJ
cana-5107	143	2	the	the	DET
cana-5107	143	3	banks	bank	NOUN
cana-5107	143	4	can	can	AUX
cana-5107	143	5	improve	improve	VERB
cana-5107	143	6	their	their	PRON
cana-5107	143	7	service	service	NOUN
cana-5107	143	8	quality	quality	NOUN
cana-5107	143	9	.	.	PUNCT
cana-5107	144	1	banks	bank	NOUN
cana-5107	144	2	can	can	AUX
cana-5107	144	3	introduce	introduce	VERB
cana-5107	144	4	new	new	ADJ
cana-5107	144	5	products	product	NOUN
cana-5107	144	6	and	and	CCONJ
cana-5107	144	7	services	service	NOUN
cana-5107	144	8	to	to	ADP
cana-5107	144	9	their	their	PRON
cana-5107	144	10	customers	customer	NOUN
cana-5107	144	11	like	like	ADP
cana-5107	144	12	spending	spending	NOUN
cana-5107	144	13	and	and	CCONJ
cana-5107	144	14	budgeting	budgeting	NOUN
cana-5107	144	15	,	,	PUNCT
cana-5107	144	16	schedule	schedule	NOUN
cana-5107	144	17	appointment	appointment	NOUN
cana-5107	144	18	,	,	PUNCT
cana-5107	144	19	set	set	VERB
cana-5107	144	20	up	up	ADP
cana-5107	144	21	customer	customer	NOUN
cana-5107	144	22	alert	alert	NOUN
cana-5107	144	23	,	,	PUNCT
cana-5107	144	24	finger	finger	NOUN
cana-5107	144	25	print	print	NOUN
cana-5107	144	26	sign	sign	NOUN
cana-5107	144	27	in	in	ADP
cana-5107	144	28	,	,	PUNCT
cana-5107	144	29	lock	lock	NOUN
cana-5107	144	30	or	or	CCONJ
cana-5107	144	31	unlock	unlock	NOUN
cana-5107	144	32	debit	debit	NOUN
cana-5107	144	33	card	card	NOUN
cana-5107	144	34	,	,	PUNCT
cana-5107	144	35	verify	verify	VERB
cana-5107	144	36	visa	visa	NOUN
cana-5107	144	37	card	card	NOUN
cana-5107	144	38	is	be	AUX
cana-5107	144	39	safe	safe	ADJ
cana-5107	144	40	and	and	CCONJ
cana-5107	144	41	security	security	NOUN
cana-5107	144	42	centre	centre	NOUN
cana-5107	144	43	,	,	PUNCT
cana-5107	144	44	etc	etc	X
cana-5107	144	45	.	.	X
cana-5107	145	1	these	these	DET
cana-5107	145	2	products	product	NOUN
cana-5107	145	3	help	help	VERB
cana-5107	145	4	the	the	DET
cana-5107	145	5	customer	customer	NOUN
cana-5107	145	6	to	to	PART
cana-5107	145	7	avail	avail	VERB
cana-5107	145	8	better	well	ADJ
cana-5107	145	9	services	service	NOUN
cana-5107	145	10	and	and	CCONJ
cana-5107	145	11	reduce	reduce	VERB
cana-5107	145	12	the	the	DET
cana-5107	145	13	burden	burden	NOUN
cana-5107	145	14	of	of	ADP
cana-5107	145	15	work	work	NOUN
cana-5107	145	16	.	.	PUNCT
cana-5107	146	1	conclusion	conclusion	NOUN
cana-5107	146	2	in	in	ADP
cana-5107	146	3	this	this	DET
cana-5107	146	4	paper	paper	NOUN
cana-5107	146	5	comparative	comparative	NOUN
cana-5107	146	6	study	study	NOUN
cana-5107	146	7	of	of	ADP
cana-5107	146	8	online	online	ADJ
cana-5107	146	9	banking	banking	NOUN
cana-5107	146	10	services	service	NOUN
cana-5107	146	11	in	in	ADP
cana-5107	146	12	public	public	ADJ
cana-5107	146	13	sector	sector	NOUN
cana-5107	146	14	(	(	PUNCT
cana-5107	146	15	sbi	sbi	PROPN
cana-5107	146	16	)	)	PUNCT
cana-5107	146	17	and	and	CCONJ
cana-5107	146	18	private	private	ADJ
cana-5107	146	19	sector	sector	NOUN
cana-5107	146	20	(	(	PUNCT
cana-5107	146	21	hdfc	hdfc	PROPN
cana-5107	146	22	)	)	PUNCT
cana-5107	146	23	were	be	AUX
cana-5107	146	24	made	make	VERB
cana-5107	146	25	.	.	PUNCT
cana-5107	147	1	as	as	ADP
cana-5107	147	2	per	per	ADP
cana-5107	147	3	the	the	DET
cana-5107	147	4	comparison	comparison	NOUN
cana-5107	147	5	there	there	PRON
cana-5107	147	6	is	be	VERB
cana-5107	147	7	not	not	PART
cana-5107	147	8	a	a	DET
cana-5107	147	9	huge	huge	ADJ
cana-5107	147	10	difference	difference	NOUN
cana-5107	147	11	among	among	ADP
cana-5107	147	12	each	each	DET
cana-5107	147	13	bank	bank	NOUN
cana-5107	147	14	.	.	PUNCT
cana-5107	148	1	both	both	CCONJ
cana-5107	148	2	the	the	DET
cana-5107	148	3	banks	bank	NOUN
cana-5107	148	4	were	be	AUX
cana-5107	148	5	at	at	ADP
cana-5107	148	6	neutral	neutral	ADJ
cana-5107	148	7	but	but	CCONJ
cana-5107	148	8	also	also	ADV
cana-5107	148	9	the	the	DET
cana-5107	148	10	majority	majority	NOUN
cana-5107	148	11	of	of	ADP
cana-5107	148	12	the	the	DET
cana-5107	148	13	problems	problem	NOUN
cana-5107	148	14	are	be	AUX
cana-5107	148	15	faced	face	VERB
cana-5107	148	16	by	by	ADP
cana-5107	148	17	public	public	ADJ
cana-5107	148	18	(	(	PUNCT
cana-5107	148	19	sbi	sbi	PROPN
cana-5107	148	20	)	)	PUNCT
cana-5107	148	21	bank	bank	NOUN
cana-5107	148	22	customers	customer	NOUN
cana-5107	148	23	compared	compare	VERB
cana-5107	148	24	to	to	ADP
cana-5107	148	25	private	private	ADJ
cana-5107	148	26	(	(	PUNCT
cana-5107	148	27	hdfc	hdfc	PROPN
cana-5107	148	28	)	)	PUNCT
cana-5107	148	29	bank	bank	NOUN
cana-5107	148	30	customers	customer	NOUN
cana-5107	148	31	.	.	PUNCT
cana-5107	149	1	therefore	therefore	ADV
cana-5107	149	2	the	the	DET
cana-5107	149	3	private	private	ADJ
cana-5107	149	4	bank	bank	NOUN
cana-5107	149	5	(	(	PUNCT
cana-5107	149	6	hdfc	hdfc	PROPN
cana-5107	149	7	)	)	PUNCT
cana-5107	149	8	is	be	AUX
cana-5107	149	9	more	more	ADV
cana-5107	149	10	effective	effective	ADJ
cana-5107	149	11	compared	compare	VERB
cana-5107	149	12	to	to	ADP
cana-5107	149	13	public	public	ADJ
cana-5107	149	14	banks	bank	NOUN
cana-5107	149	15	(	(	PUNCT
cana-5107	149	16	sbi	sbi	PROPN
cana-5107	149	17	)	)	PUNCT
cana-5107	149	18	in	in	ADP
cana-5107	149	19	providing	provide	VERB
cana-5107	149	20	better	well	ADJ
cana-5107	149	21	service	service	NOUN
cana-5107	149	22	to	to	ADP
cana-5107	149	23	the	the	DET
cana-5107	149	24	customers	customer	NOUN
cana-5107	149	25	.	.	PUNCT
cana-5107	150	1	reference	reference	NOUN
cana-5107	150	2	[	[	X
cana-5107	150	3	1	1	NUM
cana-5107	150	4	]	]	X
cana-5107	150	5	aggarwal	aggarwal	NOUN
cana-5107	150	6	,	,	PUNCT
cana-5107	150	7	a.	a.	NOUN
cana-5107	150	8	,	,	PUNCT
cana-5107	150	9	&	&	CCONJ
cana-5107	150	10	khurana	khurana	PROPN
cana-5107	150	11	,	,	PUNCT
cana-5107	150	12	s.	s.	PROPN
cana-5107	150	13	(	(	PUNCT
cana-5107	150	14	2023	2023	NUM
cana-5107	150	15	)	)	PUNCT
cana-5107	150	16	.	.	PUNCT
cana-5107	151	1	customer	customer	NOUN
cana-5107	151	2	satisfaction	satisfaction	NOUN
cana-5107	151	3	and	and	CCONJ
cana-5107	151	4	digital	digital	ADJ
cana-5107	151	5	banking	banking	NOUN
cana-5107	151	6	:	:	PUNCT
cana-5107	151	7	a	a	DET
cana-5107	151	8	comparative	comparative	ADJ
cana-5107	151	9	study	study	NOUN
cana-5107	151	10	in	in	ADP
cana-5107	151	11	punjab	punjab	PROPN
cana-5107	151	12	.	.	PUNCT
cana-5107	152	1	international	international	ADJ
cana-5107	152	2	journal	journal	PROPN
cana-5107	152	3	of	of	ADP
cana-5107	152	4	bank	bank	PROPN
cana-5107	152	5	marketing	marketing	NOUN
cana-5107	152	6	.	.	PUNCT
cana-5107	153	1	[	[	X
cana-5107	153	2	2	2	NUM
cana-5107	153	3	]	]	X
cana-5107	153	4	bhandari	bhandari	PROPN
cana-5107	153	5	,	,	PUNCT
cana-5107	153	6	r.	r.	PROPN
cana-5107	153	7	,	,	PUNCT
cana-5107	153	8	kumar	kumar	PROPN
cana-5107	153	9	,	,	PUNCT
cana-5107	153	10	a.	a.	PROPN
cana-5107	153	11	,	,	PUNCT
cana-5107	153	12	&	&	CCONJ
cana-5107	153	13	saini	saini	PROPN
cana-5107	153	14	,	,	PUNCT
cana-5107	153	15	m.	m.	NOUN
cana-5107	153	16	(	(	PUNCT
cana-5107	153	17	2023	2023	NUM
cana-5107	153	18	)	)	PUNCT
cana-5107	153	19	.	.	PUNCT
cana-5107	154	1	the	the	DET
cana-5107	154	2	role	role	NOUN
cana-5107	154	3	of	of	ADP
cana-5107	154	4	digital	digital	ADJ
cana-5107	154	5	literacy	literacy	NOUN
cana-5107	154	6	in	in	ADP
cana-5107	154	7	online	online	ADJ
cana-5107	154	8	banking	banking	NOUN
cana-5107	154	9	satisfaction	satisfaction	NOUN
cana-5107	154	10	.	.	PUNCT
cana-5107	155	1	journal	journal	PROPN
cana-5107	155	2	of	of	ADP
cana-5107	155	3	internet	internet	NOUN
cana-5107	155	4	banking	banking	NOUN
cana-5107	155	5	and	and	CCONJ
cana-5107	155	6	commerce	commerce	NOUN
cana-5107	155	7	.	.	PUNCT
cana-5107	156	1	[	[	X
cana-5107	156	2	3	3	NUM
cana-5107	156	3	]	]	X
cana-5107	156	4	ghosh	ghosh	PROPN
cana-5107	156	5	,	,	PUNCT
cana-5107	156	6	s.	s.	PROPN
cana-5107	156	7	,	,	PUNCT
cana-5107	156	8	&	&	CCONJ
cana-5107	156	9	chatterjee	chatterjee	PROPN
cana-5107	156	10	,	,	PUNCT
cana-5107	156	11	k.	k.	PROPN
cana-5107	156	12	(	(	PUNCT
cana-5107	156	13	2023	2023	NUM
cana-5107	156	14	)	)	PUNCT
cana-5107	156	15	.	.	PUNCT
cana-5107	157	1	impact	impact	NOUN
cana-5107	157	2	of	of	ADP
cana-5107	157	3	customer	customer	NOUN
cana-5107	157	4	feedback	feedback	NOUN
cana-5107	157	5	on	on	ADP
cana-5107	157	6	banking	banking	NOUN
cana-5107	157	7	services	service	NOUN
cana-5107	157	8	:	:	PUNCT
cana-5107	157	9	nps	nps	PROPN
cana-5107	157	10	as	as	ADP
cana-5107	157	11	a	a	DET
cana-5107	157	12	tool	tool	NOUN
cana-5107	157	13	for	for	ADP
cana-5107	157	14	enhancement	enhancement	NOUN
cana-5107	157	15	.	.	PUNCT
cana-5107	158	1	journal	journal	NOUN
cana-5107	158	2	of	of	ADP
cana-5107	158	3	financial	financial	ADJ
cana-5107	158	4	services	service	NOUN
cana-5107	158	5	marketing	marketing	NOUN
cana-5107	158	6	.	.	PUNCT
cana-5107	159	1	[	[	X
cana-5107	159	2	4	4	NUM
cana-5107	159	3	]	]	X
cana-5107	159	4	khan	khan	PROPN
cana-5107	159	5	,	,	PUNCT
cana-5107	159	6	m.	m.	NOUN
cana-5107	159	7	n.	n.	PROPN
cana-5107	159	8	,	,	PUNCT
cana-5107	159	9	singh	singh	PROPN
cana-5107	159	10	,	,	PUNCT
cana-5107	159	11	r.	r.	PROPN
cana-5107	159	12	,	,	PUNCT
cana-5107	159	13	&	&	CCONJ
cana-5107	159	14	kumar	kumar	PROPN
cana-5107	159	15	,	,	PUNCT
cana-5107	159	16	p.	p.	NOUN
cana-5107	159	17	(	(	PUNCT
cana-5107	159	18	2022	2022	NUM
cana-5107	159	19	)	)	PUNCT
cana-5107	159	20	.	.	PUNCT
cana-5107	160	1	service	service	NOUN
cana-5107	160	2	quality	quality	NOUN
cana-5107	160	3	in	in	ADP
cana-5107	160	4	banking	banking	NOUN
cana-5107	160	5	:	:	PUNCT
cana-5107	160	6	a	a	DET
cana-5107	160	7	review	review	NOUN
cana-5107	160	8	and	and	CCONJ
cana-5107	160	9	synthesis	synthesis	NOUN
cana-5107	160	10	of	of	ADP
cana-5107	160	11	recent	recent	ADJ
cana-5107	160	12	literature	literature	NOUN
cana-5107	160	13	.	.	PUNCT
cana-5107	161	1	journal	journal	PROPN
cana-5107	161	2	of	of	ADP
cana-5107	161	3	services	service	NOUN
cana-5107	161	4	marketing	marketing	NOUN
cana-5107	161	5	.	.	PUNCT
cana-5107	162	1	[	[	X
cana-5107	162	2	5	5	NUM
cana-5107	162	3	]	]	X
cana-5107	162	4	kaur	kaur	NOUN
cana-5107	162	5	,	,	PUNCT
cana-5107	162	6	p.	p.	PROPN
cana-5107	162	7	,	,	PUNCT
cana-5107	162	8	&	&	CCONJ
cana-5107	162	9	singh	singh	PROPN
cana-5107	162	10	,	,	PUNCT
cana-5107	162	11	v.	v.	PROPN
cana-5107	162	12	(	(	PUNCT
cana-5107	162	13	2021	2021	NUM
cana-5107	162	14	)	)	PUNCT
cana-5107	162	15	.	.	PUNCT
cana-5107	163	1	consumer	consumer	NOUN
cana-5107	163	2	perceptions	perception	NOUN
cana-5107	163	3	of	of	ADP
cana-5107	163	4	online	online	ADJ
cana-5107	163	5	banking	banking	NOUN
cana-5107	163	6	in	in	ADP
cana-5107	163	7	punjab	punjab	ADJ
cana-5107	163	8	:	:	PUNCT
cana-5107	163	9	an	an	DET
cana-5107	163	10	empirical	empirical	ADJ
cana-5107	163	11	study	study	NOUN
cana-5107	163	12	.	.	PUNCT
cana-5107	164	1	journal	journal	NOUN
cana-5107	164	2	of	of	ADP
cana-5107	164	3	banking	banking	NOUN
cana-5107	164	4	&	&	CCONJ
cana-5107	164	5	finance	finance	NOUN
cana-5107	164	6	.	.	PUNCT
cana-5107	165	1	[	[	X
cana-5107	165	2	6	6	NUM
cana-5107	165	3	]	]	X
cana-5107	165	4	kumar	kumar	PROPN
cana-5107	165	5	,	,	PUNCT
cana-5107	165	6	r.	r.	PROPN
cana-5107	165	7	,	,	PUNCT
cana-5107	165	8	&	&	CCONJ
cana-5107	165	9	verma	verma	PROPN
cana-5107	165	10	,	,	PUNCT
cana-5107	165	11	p.	p.	NOUN
cana-5107	165	12	(	(	PUNCT
cana-5107	165	13	2022	2022	NUM
cana-5107	165	14	)	)	PUNCT
cana-5107	165	15	.	.	PUNCT
cana-5107	166	1	customer	customer	NOUN
cana-5107	166	2	service	service	NOUN
cana-5107	166	3	and	and	CCONJ
cana-5107	166	4	satisfaction	satisfaction	NOUN
cana-5107	166	5	levels	level	NOUN
cana-5107	166	6	in	in	ADP
cana-5107	166	7	public	public	ADJ
cana-5107	166	8	vs	vs	ADP
cana-5107	166	9	private	private	ADJ
cana-5107	166	10	sector	sector	NOUN
cana-5107	166	11	banks	bank	NOUN
cana-5107	166	12	:	:	PUNCT
cana-5107	166	13	a	a	DET
cana-5107	166	14	study	study	NOUN
cana-5107	166	15	in	in	ADP
cana-5107	166	16	punjab	punjab	PROPN
cana-5107	166	17	.	.	PUNCT
cana-5107	167	1	journal	journal	PROPN
cana-5107	167	2	of	of	ADP
cana-5107	167	3	financial	financial	ADJ
cana-5107	167	4	services	service	NOUN
cana-5107	167	5	management	management	NOUN
cana-5107	167	6	.	.	PUNCT
cana-5107	168	1	communications	communication	NOUN
cana-5107	168	2	on	on	ADP
cana-5107	168	3	applied	apply	VERB
cana-5107	168	4	nonlinear	nonlinear	ADJ
cana-5107	168	5	analysis	analysis	NOUN
cana-5107	168	6	issn	issn	NOUN
cana-5107	168	7	:	:	PUNCT
cana-5107	168	8	1074	1074	NUM
cana-5107	168	9	-	-	PUNCT
cana-5107	168	10	133x	133x	NUM
cana-5107	168	11	vol	vol	NOUN
cana-5107	168	12	32	32	NUM
cana-5107	168	13	no	no	NOUN
cana-5107	168	14	.	.	PUNCT
cana-5107	169	1	icmasd	icmasd	NOUN
cana-5107	169	2	(	(	PUNCT
cana-5107	169	3	2025	2025	NUM
cana-5107	169	4	)	)	PUNCT
cana-5107	169	5	815	815	NUM
cana-5107	169	6	https://internationalpubls.com	https://internationalpubls.com	X
cana-5107	170	1	[	[	X
cana-5107	170	2	7	7	NUM
cana-5107	170	3	]	]	X
cana-5107	170	4	malik	malik	PROPN
cana-5107	170	5	,	,	PUNCT
cana-5107	170	6	a.	a.	PROPN
cana-5107	170	7	,	,	PUNCT
cana-5107	170	8	&	&	CCONJ
cana-5107	170	9	yadav	yadav	PROPN
cana-5107	170	10	,	,	PUNCT
cana-5107	170	11	j.	j.	PROPN
cana-5107	170	12	(	(	PUNCT
cana-5107	170	13	2022	2022	NUM
cana-5107	170	14	)	)	PUNCT
cana-5107	170	15	.	.	PUNCT
cana-5107	171	1	the	the	DET
cana-5107	171	2	role	role	NOUN
cana-5107	171	3	of	of	ADP
cana-5107	171	4	security	security	NOUN
cana-5107	171	5	features	feature	NOUN
cana-5107	171	6	in	in	ADP
cana-5107	171	7	customer	customer	NOUN
cana-5107	171	8	trust	trust	NOUN
cana-5107	171	9	and	and	CCONJ
cana-5107	171	10	satisfaction	satisfaction	NOUN
cana-5107	171	11	in	in	ADP
cana-5107	171	12	online	online	ADJ
cana-5107	171	13	banking	banking	NOUN
cana-5107	171	14	.	.	PUNCT
cana-5107	172	1	international	international	ADJ
cana-5107	172	2	journal	journal	PROPN
cana-5107	172	3	of	of	ADP
cana-5107	172	4	banking	banking	NOUN
cana-5107	172	5	technology	technology	NOUN
cana-5107	172	6	.	.	PUNCT
cana-5107	173	1	[	[	X
cana-5107	173	2	8	8	NUM
cana-5107	173	3	]	]	X
cana-5107	173	4	sharma	sharma	NOUN
cana-5107	173	5	,	,	PUNCT
cana-5107	173	6	s.	s.	PROPN
cana-5107	173	7	,	,	PUNCT
cana-5107	173	8	&	&	CCONJ
cana-5107	173	9	kumar	kumar	PROPN
cana-5107	173	10	,	,	PUNCT
cana-5107	173	11	n.	n.	PROPN
cana-5107	173	12	(	(	PUNCT
cana-5107	173	13	2021	2021	NUM
cana-5107	173	14	)	)	PUNCT
cana-5107	173	15	.	.	PUNCT
cana-5107	174	1	trust	trust	NOUN
cana-5107	174	2	in	in	ADP
cana-5107	174	3	online	online	ADJ
cana-5107	174	4	banking	banking	NOUN
cana-5107	174	5	:	:	PUNCT
cana-5107	174	6	the	the	DET
cana-5107	174	7	role	role	NOUN
cana-5107	174	8	of	of	ADP
cana-5107	174	9	perceived	perceive	VERB
cana-5107	174	10	security	security	NOUN
cana-5107	174	11	features	feature	NOUN
cana-5107	174	12	.	.	PUNCT
cana-5107	175	1	journal	journal	NOUN
cana-5107	175	2	of	of	ADP
cana-5107	175	3	business	business	NOUN
cana-5107	175	4	research	research	NOUN
cana-5107	175	5	.	.	PUNCT
cana-5107	176	1	[	[	X
cana-5107	176	2	9	9	NUM
cana-5107	176	3	]	]	X
cana-5107	176	4	singh	singh	PROPN
cana-5107	176	5	,	,	PUNCT
cana-5107	176	6	h.	h.	PROPN
cana-5107	176	7	,	,	PUNCT
cana-5107	176	8	jain	jain	PROPN
cana-5107	176	9	,	,	PUNCT
cana-5107	176	10	n.	n.	PROPN
cana-5107	176	11	,	,	PUNCT
cana-5107	176	12	&	&	CCONJ
cana-5107	176	13	sharma	sharma	PROPN
cana-5107	176	14	,	,	PUNCT
cana-5107	176	15	a.	a.	NOUN
cana-5107	176	16	(	(	PUNCT
cana-5107	176	17	2021	2021	NUM
cana-5107	176	18	)	)	PUNCT
cana-5107	176	19	.	.	PUNCT
cana-5107	177	1	user	user	NOUN
cana-5107	177	2	experience	experience	NOUN
cana-5107	177	3	design	design	NOUN
cana-5107	177	4	and	and	CCONJ
cana-5107	177	5	its	its	PRON
cana-5107	177	6	impact	impact	NOUN
cana-5107	177	7	on	on	ADP
cana-5107	177	8	customer	customer	NOUN
cana-5107	177	9	satisfaction	satisfaction	NOUN
cana-5107	177	10	:	:	PUNCT
cana-5107	177	11	a	a	DET
cana-5107	177	12	study	study	NOUN
cana-5107	177	13	of	of	ADP
cana-5107	177	14	online	online	ADJ
cana-5107	177	15	banking	banking	NOUN
cana-5107	177	16	interfaces	interface	NOUN
cana-5107	177	17	.	.	PUNCT
cana-5107	178	1	journal	journal	NOUN
cana-5107	178	2	of	of	ADP
cana-5107	178	3	retailing	retailing	NOUN
cana-5107	178	4	and	and	CCONJ
cana-5107	178	5	consumer	consumer	NOUN
cana-5107	178	6	services	service	NOUN
cana-5107	178	7	.	.	PUNCT
cana-5107	179	1	[	[	X
cana-5107	179	2	10	10	NUM
cana-5107	179	3	]	]	X
cana-5107	179	4	sundar	sundar	NOUN
cana-5107	179	5	,	,	PUNCT
cana-5107	179	6	g.	g.	PROPN
cana-5107	179	7	,	,	PUNCT
cana-5107	179	8	&	&	CCONJ
cana-5107	179	9	nair	nair	PROPN
cana-5107	179	10	,	,	PUNCT
cana-5107	179	11	s.	s.	PROPN
cana-5107	179	12	(	(	PUNCT
cana-5107	179	13	2022	2022	NUM
cana-5107	179	14	)	)	PUNCT
cana-5107	179	15	.	.	PUNCT
cana-5107	180	1	expectations	expectation	NOUN
cana-5107	180	2	of	of	ADP
cana-5107	180	3	online	online	ADJ
cana-5107	180	4	banking	banking	NOUN
cana-5107	180	5	users	user	NOUN
cana-5107	180	6	in	in	ADP
cana-5107	180	7	india	india	PROPN
cana-5107	180	8	:	:	PUNCT
cana-5107	180	9	implications	implication	NOUN
cana-5107	180	10	for	for	ADP
cana-5107	180	11	service	service	NOUN
cana-5107	180	12	delivery	delivery	NOUN
cana-5107	180	13	.	.	PUNCT
cana-5107	181	1	journal	journal	NOUN
cana-5107	181	2	of	of	ADP
cana-5107	181	3	innovation	innovation	NOUN
cana-5107	181	4	and	and	CCONJ
cana-5107	181	5	entrepreneurship	entrepreneurship	NOUN
cana-5107	181	6	.	.	PUNCT
cana-5107	182	1	[	[	X
cana-5107	182	2	11	11	NUM
cana-5107	182	3	]	]	SYM
cana-5107	182	4	tiwari	tiwari	PROPN
cana-5107	182	5	,	,	PUNCT
cana-5107	182	6	a.	a.	NOUN
cana-5107	182	7	,	,	PUNCT
cana-5107	182	8	gupta	gupta	PROPN
cana-5107	182	9	,	,	PUNCT
cana-5107	182	10	r.	r.	PROPN
cana-5107	182	11	,	,	PUNCT
cana-5107	182	12	&	&	CCONJ
cana-5107	182	13	prakash	prakash	PROPN
cana-5107	182	14	,	,	PUNCT
cana-5107	182	15	m.	m.	NOUN
cana-5107	182	16	(	(	PUNCT
cana-5107	182	17	2022	2022	NUM
cana-5107	182	18	)	)	PUNCT
cana-5107	182	19	.	.	PUNCT
cana-5107	183	1	trust	trust	NOUN
cana-5107	183	2	and	and	CCONJ
cana-5107	183	3	satisfaction	satisfaction	NOUN
cana-5107	183	4	in	in	ADP
cana-5107	183	5	the	the	DET
cana-5107	183	6	banking	banking	NOUN
cana-5107	183	7	sector	sector	NOUN
cana-5107	183	8	:	:	PUNCT
cana-5107	183	9	insights	insight	NOUN
cana-5107	183	10	from	from	ADP
cana-5107	183	11	public	public	ADJ
cana-5107	183	12	and	and	CCONJ
cana-5107	183	13	private	private	ADJ
cana-5107	183	14	banks	bank	NOUN
cana-5107	183	15	in	in	ADP
cana-5107	183	16	india	india	PROPN
cana-5107	183	17	.	.	PUNCT
cana-5107	183	18	journal	journal	PROPN
cana-5107	183	19	of	of	ADP
cana-5107	183	20	financial	financial	ADJ
cana-5107	183	21	services	service	NOUN
cana-5107	183	22	research	research	NOUN
cana-5107	183	23	.	.	PUNCT