id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
cjfa-20694	Hamad, Ahmed Abdulqader; Tuzlukaya, Şule; Kırkbeşoğlu, Erdem	THE EFFECT OF SOCIAL CAPITAL ON OPERATIONAL PERFORMANCE: RESEARCH IN BANKING SECTOR IN ERBIL	2019	22	.pdf	application/pdf	6717	408	45	Social capital, which represents the knowledge and creativity of the bank’s staff, to provide high val- ue and competitive advantage, as social capital is one of the most vital pillars of superiority for banks in a world of intense competition. Ac- cordingly, the study tested the relationships between social capital dimensions include: (relational capital, structural capital, and cognitive capital) and opera- tional performance development by taking opinions from nominated commer- cial banks operating in Erbil, the study also verified the impact of social capital on the operational performance development by using (cost performance, qual- ity performance, delivery performance, flexibility performance and innovation performance) based operational performance measures.	cache/cjfa-20694.pdf	txt/cjfa-20694.txt