Teacher identity and agency in language teaching: Adult ESL instructors as explorers


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ANNA SANCZYK1 DOI: 10.15290/CR.2020.30.3.05
University of North Carolina at Charlotte
ORCID: 0000-0001-5819-2058

Teacher identity 
and agency in language 
teaching: Adult ESL 
instructors as explorers

Abstract. As the world becomes more globalized, various social, cultural, and historical contexts are shap-
ing teacher identities. Exploring teacher identities is essential in understanding experiences, interac-
tions, and beliefs that influence language teachers’ practices inside and outside the classroom (Farrell 
2011). This narrative study, conducted in a large urban community college located in the southeastern 
region of the United States, engaged seven adult ESL instructors in critical reflection on their assumptions, 
teaching, personal experiences, and an institutional environment. Data collection included semi-struc-
tured interviews, classroom observations, journal entries, and classroom observations, including notes 
about artifacts used in the lessons. The findings of this study highlight the relationship between teacher 
identity and agency in teaching culturally and linguistically diverse learners. Participants characterized 
themselves as explorers, who valued various cultural experiences and acted agentively to create cultur-
ally responsive lessons and an enriching learning environment. These findings have significant implica-
tions for language teacher training and further research. 

Keywords: language teacher identity, language teacher agency, language teaching, adult ESL, culturally 
and linguistically diverse learners. 

1. Introduction
With a growing immigrant population in the United States, the number of English 
as a Second Language (ESL) classes in higher education institutions has been steadily 
increasing. The Community College Consortium for Immigrant Education (2015) report-
ed that adult ESL instruction is the largest and fastest-growing section of the adult 
education system in the United States. More than 40 percent of students are enrolled 
in adult ESL programs in community colleges across the nation. Adult ESL classes 
are culturally and linguistically diverse spaces and prepare English Language Learners 
(ELLs) to “acquire the skills and knowledge necessary to become productive workers, 
parents, and citizens” (U.S. Department of Education 2016: 1). While adult ESL classes 

1 Address for correspondence: University of North Carolina at Charlotte, 9201 University City Blvd, Char-
lotte, NC 28223, United States. E-mail: asanczyk@uncc.edu



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are increasingly popular, some researchers have asserted that limited research 
on successful strategies for teaching adult English Language Learners exists (Cronen 
et al. 2005; Burt et al. 2008; Mathews-Aydinli 2008; Snell 2013). 

Research in English language teaching also highlights the importance of under-
standing teacher identity (Beauchamp & Thomas 2009; Buchanan 2015; Farrell 2011; 
Kumaravadivelu 2012; Mockler 2011; Varghese et al. 2005). For example, Farrell (2011: 
54) asserted that exploring teacher identities is essential in understanding “beliefs, 
assumptions, values, and practices that guide teacher actions both inside and outside 
the classroom”. A number of scholars contended that, teacher identities are shaped 
by various social, cultural, political, and historical contexts. Thus, teacher identity is not 
fixed, but changes depending on different interactions, experiences, and environments 
(Buchanan 2015; Kumaravadivelu 2012; Mockler 2011; Varghese et al. 2005). While iden-
tity work in language teaching is currently gaining significant interest, little empirical 
research has been conducted on adult ESL instructor identity and agency negotiation 
when teaching culturally and linguistically diverse learners. This research fills a void 
by shedding light on adult ESL instructors’ identity construction and agency negotiation. 
It sought to answer the following research question: What is the role of teacher identity 
in shaping a sense of agency for teaching culturally and linguistically diverse learners?  

2. Literature review
Two concepts framed this study: teacher identity and teacher agency. Teacher iden-
tity refers to how teachers construct their ideas of “how to be, how to act and how 
to understand their work and their place in society. It is negotiated through experience 
and the sense that teachers make of that experience” (Sachs 2005: 15). Professional iden-
tities vary among teachers and can change throughout their careers (Bachanan 2015; 
Mockler 2011; Sachs 2005; Walkington 2005; Varghese et al. 2005). Buchanan (2015) added 
that teacher identity is seen as both a process and a product and is shaped by multiple 
social, cultural, political, and historical contexts. It is created through relationships, 
and it changes based on interactions and various factors, such as context, experiences, 
policies, and school culture. Kumaravadivelu (2012: 58) also highlighted that teacher iden-
tities are “constructed at the complex intersections between individual, social, national, 
and global realities”. Therefore, Buchanan (2015), Kumaravadivelu (2012), Sachs (2005), 
and Walkington (2005) agree that teacher identity is how teachers define themselves 
through their experiences, and that teacher identity is negotiated throughout their careers. 

Many scholars in the fields of TESOL and English linguistics have theorized on teacher 
agency. There are many definitions of teacher agency. In this study, it is characterized 
as “a capacity to act that is achieved within continually shifting contexts over time” 
(Priestley et al. 2015: 3). It helps us understand how teachers are “reflexive and creative, 
act counter to societal constraints, and are both enabled and constrained by their social 



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and material environments” (Priestley et al. 2015: 3). Thus, teacher agency in this study 
is understood from the ecological perspective because it is shaped by culture, social 
contexts and structures, physical resources, and environment (Priestley et al. 2015). 
For example, Dadvand (2015) explored pre-service teachers’ beliefs and agency using 
an ecological approach. Pre-service teachers, in that study, showed a strong sense 
of agency in “creating a more democratic classroom environment” (Dadvand 2015: 87). 
Studying teacher agency through this lens helps us recognize how “the interplay of indi-
vidual efforts, available resources, contextual and structural factors” (Biesta & Tedder 
2007: 137) constrain or enable teacher practice as they “act by means of their environ-
ment rather than simply in their environment” (Biesta & Tedder 2007: 137). Research 
on language teacher agency has focused on advocacy, decision making, and accepting 
or resisting curricular reforms, policy environments, prescribed resources, and school 
practices (Edwards & Burns 2016; Kayi-Aydar 2017; Lasky 2005; Ollerhead & Burns 2016; 
Tao & Gao 2017).

A growing body of research in language teaching (Beauchamp & Thomas 2009; 
Edwards & Burns 2016; Kayi-Aydar 2015a; Kayi-Aydar 2015b; Kayi-Aydar 2017; Tao 
& Geo 2017) also illustrates the interdependent relationship between agency and iden-
tity. Mockler (2011) stressed that teachers who are aware of their professional identities 
are better positioned to make a difference in their classrooms and in the community. 
This means that teacher identity influences teacher agency. In other words, how teach-
ers see themselves through their experiences enables or constrains them to perform 
certain actions and to engage in instructional practices. Research indicated that 
concerning identity, teacher agency is negotiated in various ways: through participation 
in continuous research opportunities (Edwards & Burns 2016; Tao & Geo 2017), incorpo-
ration of new projects and strategies in the classroom (Colegrove & Zúñiga 2018), enroll-
ment in a doctoral program (Kayi-Aydar 2017), participation in professional development 
(Brooks & Adams 2015; Edwards & Burns 2016; Jaar 2017), engagement in the commu-
nity of practice (Liu & Xu 2011), and enrollment in study abroad programs (Trent 2011). 
Kayi-Aydar (2015a) argued that language teachers’ life experiences and interactions 
with their mentors shaped their sense of agency and influenced their professional iden-
tities. In another study, Kayi-Aydar (2015b) explained that Paloma, a language teacher, 
acknowledged that her agency was shaped throughout her personal and professional 
experiences, and affected by the social context and interactions. Furthermore, in Tao 
& Gao’s (2017) study language teachers exercised a strong sense of agency for contin-
uous learning and sustained engagement in teaching. This study adds to this body 
of research by providing an insight into how adult ESL instructors’ personal and profes-
sional experiences and contexts shaped their identities and influenced their sense 
of agency in teaching culturally and linguistically diverse learners.



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In addition to the research affirming a strong connection between teacher identity 
and teacher agency, some researchers highlighted the role of power in negotiating 
identity and agency. Teacher identity and agency formation are influenced by power 
structures since teachers experience educational, social, and political constraints 
during their teaching careers (Kumaravadivelu 2012; Ollerhead & Burns 2016). Recently, 
researchers in the TESOL field called for more liberating education to resist current 
practices that promote passiveness and cultural assimilation (Eyring 2014; Griswald 
2011; Kolano et al. 2014; Kumaravadivelu 2012; Samoukovic 2015). Morgan (2009) assert-
ed that language teachers most often take on the identity of technicians who mainly 
focus on transferring knowledge and rarely exhibit the role of transformative practitio-
ners. This is because language teachers may consider English language teaching as an 
ideologically neutral activity or ESL teachers may feel incapable to work towards trans-
formation. Kumaravadivelu (2012: 56) explained that transformative practitioners “play 
the role of change agents raising educational, social, cultural, and political conscious-
ness in their learners”. This study offers an additional insight into this debate. 

3. Methodology

3.1. Theoretical framework
Drawing on critical theory, especially on Paulo Freire’s (1993) work, this study focuses 
on understanding the social, historical, and contextual conditions of teachers’ work 
in promoting culturally inclusive classroom environments by engaging participants 
in critical self-reflection. Freire (1993) argued that if teachers engaged in critical-
ly examining their assumptions, experiences, and practices, they were more aware 
of their own purpose as teachers. Accordingly, the goal of this research was to bring 
awareness of identity and agency construction in culturally and linguistically diverse 
classrooms. The exploration of language teachers’ identity and agency through critical 
reflection via interviews and journal writing shed light on the complexities of teach-
ing and supporting ELLs and the actions participants take to advocate for their diverse 
students. This study uses a critical lens in learning how teachers recognize that “inclu-
sive practices are not isolated from the structural and cultural contexts of their work-
place that might encourage or impede such practices” (Pantić & Florian 2015: 345). 

3.2. Study design
This narrative study engaged seven adult ESL instructors in critical reflection on their 
identities, teaching, and an institutional environment. The purpose of this narrative 
study, then, was to gain a deeper understanding of multiple participants’ narration 
of their identity and agency negotiation (Creswell 2014). Phillion & He (2007) underlined 
that a narrative study as a research methodology offers an opportunity to delve into 



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participants’ personal experiences and gives them a safe space for storytelling, meaning 
making, and relationship building. This narrative study offers a way of understanding 
experiences of a group of adult ESL instructors and their identity construction process. 
In supporting a theoretical understanding of critical theory and in taking an ecologi-
cal approach to agency into consideration, this narrative study provides a useful frame-
work for studying how participants’ various contexts and experiences influenced their 
understandings of their identity and agency for teaching culturally and linguistically 
diverse learners.

3.3. Setting and participants 
The participants of this study were seven adult ESL instructors working in one commu-
nity college. Thus, the purpose of this narrative study was to understand the identity 
and agency negotiation of a group of teachers working in the same institution. This 
community college is located in the southeastern region of the United States and serves 
about 3,000 ELLs representing 152 countries. It has eight campuses and offers a variety 
of courses for ELLs who want to enhance their language and academic skills. ELLs can 
attend classes free of charge that are part of the following non-college-credit programs: 
adult ESL, ESL transition, family literacy, and refugee education. Table 1. shows char-
acteristics of seven participants. They differ in teaching experience, educational back-
grounds, as well as locations and students they teach. The criteria for participant selec-
tion was as follows: (a) currently employed as an adult ESL instructor at the community 
college; (b) has a degree or certificate in teaching ESL; (c) has a minimum of three years 
of teaching experience; and (d) works with culturally and linguistically diverse students.

Table 1. Participants’ information

Instructor’s 
Pseudonym 

Degree/
Certificate

Teaching 
Experience

Class Location

Student 
English 

Language 
Proficiency 

Level 

Agnes M.A.T. in TESOL 5 years On-campus 
High 

Intermediate

Andrew

B.A. 
in International 

Marketing 
certificate 
in teaching 
adult ESL

29 years On-campus 
High 

Intermediate



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Instructor’s 
Pseudonym 

Degree/
Certificate

Teaching 
Experience

Class Location

Student 
English 

Language 
Proficiency 

Level 

Cici

B.A. in Foreign 
Language 
certificate 
in teaching 
adult ESL

15 years On-campus Multi-Level

Mary M.A.T. in TESOL 10 years On-campus Intermediate 

Suzy

B.A. in Spanish 
certificate 
in teaching 
adult ESL

14 years Community Literacy

Sebastian M.A.T. in TESOL 25 years On-campus 
High 

Intermediate

Tim

M.A. in History 
certificate 
in teaching 
adult ESL

9 years Community Literacy

3.4. Data collection and analysis 
In addressing the research question, data were collected through multiple methods. 
Data collection lasted one semester (five months) and included three semi-structured 
interviews with each instructor, and two classroom observations, including my notes 
about artifacts used during the lessons. The purpose of combining these methods 
was to explore teacher identity and agency in more depth. Each participant participat-
ed in three individual, face-to-face, semi-structured interviews. The interview proto-
col included open-ended questions that centered on participants’ experiences, prac-
tices, perceptions, and opinions. Participants also engaged in reflective writing. They 
received a prompt every two weeks during the data collection period (10 prompts 
in total) and reflected on their personal and academic observations, experiences, 
and interactions in an easily accessible, password protected Google Document. I also 
observed each participant twice for an entire class to collect the data about teachers’ 
pedagogical practices and classroom interactions. During each classroom observation, 
I looked through artifacts, such as handouts and PowerPoint slides and looked through 
texts and activities in the textbooks used during the lessons I observed. The notes on 
these artifacts were primarily used for triangulation purposes. 

All interviews were transcribed and jotted memos from the interviews and class-
room observations were expanded. The interview transcripts, written reflections from 



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the reflective journals, and expanded field notes, including notes about PowerPoints 
and handouts were coded using an inductive, iterative process, and all data were 
analyzed for thematic categories. Consistent with Creswell (2014), a thematic analysis 
process involved identifying words and phrases and organizing them into meaning-
ful categories and thematic clusters. A thematic analysis was used to discover central 
themes across the entries. Interpretation of the data consisted of reading the texts, iden-
tifying codes, rereading the data, discerning categories, taking notes, and determining 
overarching themes that provided an insight into the teachers’ personal and profession-
al experiences and practices. The thematic analysis of all data illustrated the common-
alities among data and illuminated particular nuances in the data (Creswell 2014).

4. Results
The results of this study indicated that some aspects of participants’ identities strong-
ly relate to being explorers who pursue opportunities to learn about different people, 
countries, cultures, traditions, and languages. Participants’ personal curiosity 
and pursuit for gaining various new experiences is felt in their classrooms. Participants 
characterized themselves as explorers, who valued diverse multicultural experiences 
and relationships and acted agentively to create culturally responsive lessons and an 
enriching learning environment. Four themes emerged from data analysis: (1) inter-
national connections enhance commitment; (2) transforming learning through inclu-
sion and empowerment; (3) teaching as a conscious and continuous quest; and (4) active 
efforts in building community bridges.

4.1. International connections enhance commitment
All participants drew on a variety of international experiences that contributed 
to shaping their identities as explorers. Such global connections seemed to enable them 
to be understanding, considerate, accommodating, and committed instructors who 
care about addressing students’ needs. Five categories developed during data analysis, 
such as intercultural roots, international partners, multicultural friends, international 
traveling, and multilingual experiences. 

The thematic data analysis revealed that possessing intercultural roots, such as grand-
parents or parents who immigrated to the United Stated affected instructors’ profes-
sional identities. Cici, Mary, Suzy, and Tim shared that knowing that their relatives 
came from another country facilitated their efforts in relating to experiences of immi-
grants who learned a new language. Thus, participants in this study saw the intercon-
nection between their family history, culture, personal experiences, and their teaching. 
They exhibit a strong sense of agency in supporting ELLs because they were familiar 
with the hardships their relatives or ancestors went through in the past. For example, 



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Cici reflected that her cultural heritage influenced her work with ELLs, and she sympa-
thized with them. She commented,

My cultural identity influences my work in that I know my roots were from another place 
also. I can see how both cultures play an important part in my life. I identify with a lot of ELLs.

Having a significant other from another country has also affected adult ESL instruc-
tors’ teaching. Agnes, Cici, and Tim shared that seeing what their partners had expe-
rienced as immigrants opened their eyes to the challenges immigrants face in terms 
of learning a new language, finding a job, and acclimating to a new community. Such 
realization made them more understanding to obstacles ELLs experience, and they 
became agentive in supporting their students in their educational journeys. For example, 
Agnes reflected that she decided to become an ESL instructor after seeing her husband’s 
struggle. She explained,

My husband didn’t speak any English. So that really kind of geared me towards TESOL as well. 
Seeing his struggle, what he went through that really influenced me to help others. 

Some participants also shared that they had multicultural friends, and they built 
such friendships since childhood. They went to school and college with immigrants, 
lived in diverse neighborhoods, and had international co-workers. Thus, their explorer 
identity is evident in continuously seeking opportunities to cultivate friendships with 
culturally and linguistically diverse people. All participants shared that they loved 
learning about other cultures and customs and have maintained close relationships 
with immigrants throughout their lives. Such diverse connections seemed to transform 
their perspectives, enhanced their understanding of the ELLs’ experiences and needs, 
and strengthened their commitment to teaching ELLs. This indicated that their interac-
tions with immigrants in their spheres provided opportunities for developing identity 
as explorers and that enhanced their sense of agency for teaching ELLs. For example, 
Cici reflected that she was intentional in building international friendships by stating,

I had a lot of international friends, like, you know, pretty much my whole life. So, I had 
a feeling for international people and sensitivity.

The thematic analysis also showed that participants in this study traveled to many 
countries, for work and pleasure. Agnes and Suzy studied abroad; Agnes, Sebastian, 
and Tim taught overseas; and Agnes, Mary, Suzy, Tim, and Sebastian regularly took 
trips to various countries. For instance, Tim shared in his reflection that he received 
his CELTA certificate in Canada, taught English in Europe, North and South America, 



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and traveled around the world to see fascinating places and meet diverse people. Suzy 
has also traveled to many places, and she reflected that such experiences broadened her 
horizons. She mentioned,

 
I would say probably my travel background and being able to experience other parts of the 
world, other languages, meeting people from different places, um, helps me relate a little bit 
about how it feels to be somewhere totally different.

Some teachers expressed in their reflections that since they had an opportunity 
to learn a new language, they recognized the complexity of learning a second language. 
Mary, Agnes, Suzy, and Cici had learned Spanish in college or while visiting Latin 
America and Spain. Classroom observations also revealed that these adult ESL instruc-
tors used Spanish when teaching and encouraged students to learn classmates’ languag-
es to facilitate learning. That finding provided evidence that participants actively 
promote linguistic pluralism in their classrooms. For example, Mary expressed,

Through learning a language and study abroad opportunities, I was able to step outside my 
bubble and experience what it feels like to be in a very different environment. These experiences 
have greatly influenced my work as a teacher with ELLs since it helps me to better understand 
what it might be like to walk in their shoes, not understanding the language and how to navigate 
a very complicated system. 

Participants’ accounts illustrated the intricacy of teacher identity negotiation 
throughout their lives and suggested that having international connections enhanced 
their commitment to teaching ELLs. Their reflections and field notes indicated that 
participants drew on their past experiences and interactions, such as cultural heritage, 
diverse relationships and friendships, and traveling to other countries while narrat-
ing their identities as explorers. They constructed multiple identities, but exploration 
was manifested throughout their various experiences as they took active opportunities 
to explore diverse countries, cultures, and languages. They make deliberate choices 
to learn about diverse places and people, and such international connections have 
provided a venue for building a strong commitment to supporting immigrant students 
in their classrooms. In short, these findings highlight the importance of considering 
the multiplicity of past experiences and various relationships that have contributed 
to shaping a teacher’s identity as an explorer.   

4.2. Transforming learning through inclusion and empowerment   
Participants in this study are also agentive in promoting transformative learning 
through sharing their diverse experiences and actively encouraging students to share, 



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compare, and contrast their perspectives and experiences. There are four categories 
in this theme, such as sharing own experiences, validating students’ voices, transform-
ing viewpoints, and challenging marginalization. 

A few participants, such as Cici and Andrew reflected that they did not travel over-
sees but gained enriching experiences by living in diverse neighborhoods or interacting 
with family members or friends who came from another country. Therefore, all partic-
ipants have many diverse experiences that they share with students in the classroom 
in order to relate to students’ backgrounds. Such diverse experiences influenced partici-
pants’ sense of agency in establishing close, genuine relationships with students and in 
delivering interesting, culturally responsive instruction. For example, Andrew reflect-
ed that he openly shared his personal history with his students and his diverse expe-
riences enabled him to empathize with them. One of his activities engaged students 
to share own educational, cultural, and social experiences, and he encouraged students 
to interrogate him about his past. He was very transparent about his diverse upbringing 
in the northern United States. He also explained this in his reflective journal by stating, 

My urban background and cultural sensitivity to people’s interactions with the struggles that 
life can bring helped me to understand how an individual can see his or herself within any 
situation, including learning new educational material or investing in an instructional session. 

The thematic data analysis also revealed that participants validated students’ voices 
in various ways. For example, they explored students’ backgrounds, interests, and needs 
through collaborative and communicative activities and peer sharing. Such instruc-
tional strategies help students enhance their critical thinking skills by comparing 
and contrasting own experiences. For example, Agnes considered using activities that 
helped students learn from each other very beneficial by commenting,

I give them a chance to share in every class how the topic can relate to their lives in their 
home countries, as well as their lives in the United States. This allows them to get to hear 
from their different classmates. I feel like my students feel comfortable to share with me 
and their classmates. 

When creating a collaborative, communicative, and culturally responsive classroom 
environment, some participants, such as Agnes, Mary, Suzy, and Andrew go beyond 
learning about students’ backgrounds. They facilitate transformative learning by letting 
them share unique perspectives and challenges they face while learning English 
and living in the United States. These participants explained that they also discussed 
common misconceptions and generalizations about immigrants in order to transform 
students and fellow teachers’ views. For example, Andrew shared that it was crucial 



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to engage students in explaining certain holidays, traditions, and customs to dismantle 
stereotypes. He explained,

What many people think Cinco de Mayo is, it’s the day of independence for Mexico. And 
a lot of the Mexican people in the class who were from Mexico said it’s not. It’s about a part 
of independence, but it has not nothing to do with the independence of Mexico itself. So 
that’s a different perspective. And most native-born people here celebrate is as a big holiday 
and party all day when most Mexican born people do not. So that was very different than 
many people in the class didn’t know that came from this reading that story.  

In addition, Agnes, Mary, Suzy, and Andrew actively empower students to raise 
concerns and dispute common power structures. Classroom observations and arti-
facts, such as handouts with discussion prompts and icebreakers illustrated that partici-
pants promoted critical pedagogy in their classrooms. They pose problems and chal-
lenge societal and cultural norms during classroom discussions and select readings 
that extend students’ knowledge about discrimination. The results illuminated teach-
ers’ strong sense of agency in offering opportunities for students to critically analyze 
inequalities in the society and empowering them to resist marginalization. For instance, 
Suzy mentioned, 

It is important to make students aware that in the U.S., discrimination and bigotry does exist, 
but is not considered acceptable and is against the law. They also learn about the struggles 
of others including slavery, the fight for freedom and justice, the right to vote, and gender 
equality. Many can personally relate to these issues and understand that, in many cases, 
these are issues that we still struggle with today.

The findings of this study indicated that participants are agentive in creating oppor-
tunities to value and validate students’ experiences by allowing them to openly share 
and compare their stories. Such an approach depicts participants’ identity as explorers 
because they actively promote a safe, welcoming, and inclusive classroom environment 
that facilitates explorative, transformative learning. This study adds to the existing 
literature on teacher identity by drawing attention to two ways exploration in the class-
room is manifested: first, the teacher-explorers who value and validate various experi-
ences and views, and second, the others who deliberately delve deeper into the nature 
of power relations and engage in social justice work. 

4.3. Teaching as a conscious and continuous quest  
In addition to sharing and validating various experiences, backgrounds, and perspec-
tives, participants in this study actively explore in their classrooms by analyzing their 



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dispositions, being inquisitive, prioritizing students’ goals, creating culturally respon-
sive materials, and adjusting instruction. 

Participants maintain their explorer identities by evaluating their dispositions. Their 
narratives indicated that they were reflective practitioners who regularly examined 
their practices, experiences, and biases (Kumaravadivelu 2012). For example, all partic-
ipants reflected on being aware of their privileges. They reported they did not have to go 
through the hardships of being a foreigner who did not enjoy the privileges of being 
a citizen and a native speaker of English. Such awareness enabled them to be more 
understanding and compassionate instructors. For example, Cici shared her recognition 
of students’ challenges and her active quest to be an empathetic teacher. She explained, 

My experiences are different from some ELLs in that some of them have lived through war, 
terrorism, starvation, and horrible circumstances. They have lived with majorly corrupt 
governments and have seen it all. I have never had to face these terrors. I am a very 
compassionate person though and feel deeply for other people and their experiences.  

The participants’ accounts also revealed that all participants were inquisitive 
and curious individuals who were intentional about learning about students and their 
backgrounds, interests, and needs. For example, adult ESL instructors approached 
students during group work activities or formed circle times to ask students’ person-
al questions to engage them in deeper conversations that connected the content 
and language skills with their personal experiences. Also, Suzy explained that it was 
important to keep educating herself about students as their previous experiences 
affect their learning. She is aware of students’ complex histories and seeks ways to find 
out about their stories and such knowledge informs her teaching. She actively seeks 
to understand students’ challenging histories, feelings of marginalization, and current 
life circumstances. She commented,

I always learn from my students. I believe we can learn from each other. They bring new 
ideas, different experiences, different education and I have learned a lot from my students. 
They bring a lot to the table. 

While exploring students’ experiences and backgrounds, all participants reported 
they prioritized students’ goals. They conduct needs assessment by talking to their 
students, giving them questionnaires at the beginning of the semester, and analyzing 
their student files. They are aware of students’ various goals and prepare lessons that 
address their unique needs. For example, Andrew explained how he deliberately tried 
to address his students’ needs by commenting,

 



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Cause you know, so, I’ll have time to study a student, each student to see all their needs 
and how to do it and go back and say, okay, I need to do this. What happens is, uh, maybe 
the next semester I figure out that in some of my classes I need more vocabulary. Everyday 
situations, common situations as opposed to, um, or I need more audio, um, exercises so 
people can hear the different accents of U.S. citizens.

Another way participants actively explore in their classrooms is through being 
creative in providing culturally responsive materials. In their reflections, Agnes, Mary, 
Suzy, and Andrew shared that their curriculum did not include diverse students’ expe-
riences and voices and that they actively worked to expand the mandated curricu-
lum by giving students a voice to transform perspectives. Simply, they empowered 
ELLs to be active, agentive learners. Instead of conforming to the required curricu-
lum, participants are agentive in providing additional resources and designing own 
handouts and PowerPoint slides that are more culturally responsive than prescribed 
materials. The notes on the artifacts used in the lessons show that participants create 
or bring materials that relate to students’ lives, such as conversation starters, news-
paper clippings, websites, and authentic materials that connect to students’ interests 
and heritage. This finding supports the important argument to resist the Eurocentric 
curricula through the incorporation of culturally responsive materials in teaching ELLs 
(Gunderson et al. 2014; Wiggan 2012). For example, Mary explained her determination 
in providing materials that were relevant to students’ needs by commenting,

Instructional materials are contextual and need to be chosen carefully and adapted 
to backgrounds and capabilities of students. Students must be able to relate to the ideas 
presented and be capable of interacting with the materials and delivery. All my materials 
are matched to the needs of students. I am constantly searching for new materials. I love 
to try out new textbooks. So anytime that anybody in the department gets their hands 
on a textbook, I have it.

Participants also reported that they adjusted their instruction if something did not 
work or needed more explanation. Instead of strictly adhering to their lesson plans, they 
are agentive in being mindful, flexible, and accommodating instructors. They actively 
reflect on their teaching and analyze students’ progress and change their lessons instan-
taneously when they see the need. That shows that they are risk takers who are not 
afraid of changing gears and searching for other options when something does not go 
according to their plan. For example, Tim explained,

Sometimes I’ll do a lesson plan and the lesson plan just for whatever reason flops and then 
I have to make an immediate decision and say okay this wasn’t working, you know, I missed 



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the boat on this one and I’m going to have to focus. They’re having trouble with this particular 
part of the lesson plan, so I’m not going to be able to move on. I’m going to have to divert. 

The results of this study suggested that participants undertake an agentive expedition 
in their teaching by exploring own dispositions, being curious, focusing on students’ 
goals, creating culturally responsive materials, and adjusting instruction. Therefore, 
the instructors’ current teaching practices represent their identities as explorers, 
and such conscious exploration in the classroom unveils their sense of agency in teach-
ing diverse learners. They exhibit a strong sense of agency in exploring their students’ 
needs and delivering instruction that matches their goals, interests, and cultural 
backgrounds. This finding supported claims by Borjigin (2017) who argued for provid-
ing culturally responsive teaching strategies that connected adult ESL students’ back-
grounds, promoted critical consciousness, and created an inclusive environment 
in adult ESL classrooms. 

4.4. Active efforts in building community bridges 
Another theme illuminates participants’ exploration beyond just teaching language 
and content: adult ESL instructors maintain explorer identities by working diligent-
ly in building bridges between their classrooms and community. They continuously 
promote community resources, invite students’ food in their classrooms, organize field 
trips, and participate in students’ celebrations in their neighborhoods. Whether it is 
through inviting guest speakers, promoting community events, or connecting students 
with community organizations, participants show a strong sense of agency in building 
strong partnerships that can help students integrate into society. 

Most of the participants make efforts to connect students to the community by promot-
ing events and organizations that could help them feel more welcomed in their neigh-
borhoods. That implies participants’ active pursuit in advocating for their diverse ELLs 
in public spheres. For example, during the classroom observations, Mary, Agnes, Suzy, 
and Sebastian invited guest speakers and shared artifacts, such as brochures about 
upcoming events to engage students in participating in job fairs and community work. 
Furthermore, Suzy emphasized the significant contribution of local refugee agencies 
in facilitating students’ acclimation in their communities. She explained,

Refugee support services, um, they put together a lot of events and activities. So, those 
of us who work in the refugee community and teach the community classes, um, we 
also communicate with refugee support services and whenever they have some kind 
of celebration or activity. Then we will take that information to the classrooms and let them 
know about it and encourage them to come.



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Participants also discussed how they welcomed students’ food in the classroom 
by encouraging them to share their dishes at the end of the semester. For example, 
Andrew, Mary, and Suzy showed me pictures of the parties they organized to celebrate 
students’ heritage. Such events offer a space for cultural validation, in which students 
can practice communicative skills. For instance, Sebastian explained how he welcomed 
students’ food to create an inclusive community in the classroom, 

Inviting students to share food from their countries is another way to create interest along 
with a sense of community. They have the opportunity to learn what is different, and it may 
help to break down cultural barriers, promote awareness of diversity, and encourage mutual 
respect. 

Teacher identity as explorers is also manifested by providing enriching experiences 
outside the classroom. For example, some participants go beyond just teaching within 
the classroom walls and take students to local libraries, museums, or movie theatres. 
For example, Sebastian shared that he had taken his students to a few places in the city,

We went to the public library, uh, talked about library cards. We went to, we walked by museums 
and we went to the IMAX. And, we watched a movie, a couple of years ago, we watched about 
something about China panda bears. This time we watched about the nature in Africa. They 
were totally fascinated by the IMAX.

In addition, some instructors go out to students’ neighborhoods and join them in their 
personal celebrations. Mary and Suzy volunteered in the World Refugee Day Festival 
to support their refugee students. Additionally, Suzy, Mary, and Agnes shared that they 
attended students’ weddings and birthday parties. 

Ultimately, in spite of having students of varied experiences, backgrounds, and needs, 
all seven participants are intentional in providing welcoming, enriching, and validat-
ing experiences in and outside their classrooms. Participants’ current instructional 
strategies and interactions elucidated their strong sense of agency of being explorers 
who continuously learn about their students and provide enriching instruction that 
helps ELLs be more successful students and community members. In short, exploration 
in the classroom goes beyond merely building close relationships since it also strength-
ens students’ sense of belonging and appreciation of their new community.   

5. Discussion
The findings of this study illustrated that participants exhibited a strong sense of agency 
in supporting their culturally and linguistically diverse students, and their identity 
as explorers contributed to their strong sense of agency. Participants’ past and present 



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experiences, interactions, and practices indicated that they were explorers because they 
engaged in various relationships and experiences to learn about other people, coun-
tries, cultures, and languages. They also use intentional, culturally responsive teach-
ing strategies, such as supplementing curriculum, being student goal-focused, being 
constantly inquisitive, and exposing students to other experiences outside the class-
room. Thus, the findings of this study confirmed a close relationship between teacher 
identity and agency as participants’ explorer identity played a crucial role in develop-
ing their strong sense of agency for teaching culturally and linguistically diverse learn-
ers (Beauchamp & Thomas 2009; Buchanan 2015). In addition, research on language 
teacher agency focuses on advocacy, decision making, accepting or resisting curricular 
reforms, and policy environments (Edwards & Burns 2016; Kayi-Aydar 2017; Lasky 2005; 
Ollerhead & Burns 2016; Tao & Gao 2017), and the findings of this study provide addition-
al insights into how multiple sociocultural influences, including the past and present 
personal experiences, relationships, and practices affect language teacher agency.

This research study is essential in furthering our understanding of the role of iden-
tity as being dynamic and negotiated throughout teachers’ lives. Thus, it contributes 
to the large body of research that problematizes identity as never constant (Bachanan 
2015; Bukor 2015; Day et al. 2006; Miller 2008; Mockler 2011; Olsen 2008; Sachs 2005; 
Walkington 2005; Varghese et al. 2005). Participants’ identity negotiation is an ongoing 
process. Their previous personal experiences, interactions, and current teaching prac-
tices illuminated their identities as explorers. Participants have continuously explored 
in their individual spheres and found opportunities to explore with their students inside 
and outside the classrooms. Thus, their past personal experiences influenced them 
as teachers. They became compassionate, understanding, supportive, and committed 
instructors because they have had opportunities to learn about diversity and inclu-
sion in various local and international contexts. That noteworthy observation provided 
strong empirical confirmation that the personal lives of teachers and their professional 
roles in the classrooms are closely intertwined (Bukor 2013; Day et al. 2006; Olsen 2008; 
Palmer & Christison 2007).

This study drew on critical theory to investigate the role of teacher identity in exercis-
ing teacher agency in adult ESL classrooms. It is timely during a debate on transform-
ing language teacher education. Kumaravadivelu (2012) and Wiggan (2012) asserted that 
language teaching supports the reproduction of dominant cultural and societal think-
ing and called for engaging language teachers in critical reflection to become aware 
of how they are positioned in various historical, social, and institutional contexts. 
Kumaravadivelu (2012) and Morgan (2009) advocated preparing language teachers not 
to be merely technicians or reflective practitioners but to become transformative intel-
lectuals. The findings of this study offer additional insight into this debate by suggest-
ing another way teachers enact their identities: exploration. This study revealed that 



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some adult ESL instructors, such as Agnes, Suzy, Mary, and Andrew are transformative 
practitioners who are change agents empowering students to challenge misconceptions, 
stereotypes, and marginalization in society (Kumaravadivelu 2012). These instruc-
tors recognize the relations of power and dominance as well as challenge hegemonic 
pedagogies and hidden curriculum by promoting equitable and transformative educa-
tion. But, Cici, Tim, and Sebastian are more than technicians or reflective practitioners 
as they are not passive teachers but instead actively take advantage of various oppor-
tunities to explore students’ needs, backgrounds, and goals. Their identities as explor-
ers are evident in being inclusive, creative, deliberate, autonomous, and committed 
teachers, but they have not taken a leap into challenging power structures. The reasons 
may be many, and it might be a focus of further research. Although Agnes, Suzy, Mary, 
and Andrew as explorers actively work towards social change in education, Cici, Tim, 
and Sebastian are still intentional in transforming their students’ learning by exploring 
and supporting their ELLs’ needs and language goals and embracing students’ perspec-
tives, opinions, and experiences in their teaching. That noteworthy contribution 
to the current literature draws attention to exploration as a crucial aspect of teacher 
identity. 

That discovery also confirmed the importance of taking into a consideration “a holistic 
understanding of the dominant influences on teacher identity and instructional practic-
es” (Bukor 2015: 323) as past and present personal experiences have a significant impact 
on language teacher teaching. This narrative study looked at participants’ language 
identity development by analyzing data holistically and comparing and contrasting 
participants’ stories. Thus, analyses revealed that the common aspect of participants’ 
identities was exploration even though they exhibited multiple identities throughout 
their lives and experienced shifts in their identities.

6. Pedagogical implications 
The findings of this study have significant implications for language teacher prepara-
tion programs, language teacher professional development, and further research. This 
study points to the importance of exposing pre-service language teachers to diverse 
experiences, for example, ensuring pre-service language teachers have an opportunity 
to learn about diverse learners during their clinical field experiences. This study also 
highlights the potential usefulness of incorporating critical self-reflection assignments 
in the methodology courses in which pre-service language teachers can make connec-
tions between their various experiences and teaching practices. The themes that devel-
oped in this study suggest the need to critically evaluate own dispositions, foundations 
of commitment to teaching diverse students, the interconnection between family history 
and teaching, diversity of own neighborhoods, and influence of own language learn-
ing experience on teaching practices. Such critical reflection can provide an extension 



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to reflecting on practice and can stimulate pre-service teachers to purposefully explore 
multiple factors that influence their teacher identity and nurture their sense of agency. 

As far as professional development is concerned, this study calls for engaging language 
teachers in critical reflection and dialogue that facilitate sharing experiences, perspec-
tives, and classroom practices, as well as challenging power structures and marginaliza-
tion in education. Such collaboration among faculty could promote exploring students’ 
unique stories, their living circumstances, and their various needs. The findings serve 
as a premise for transforming teacher professional development training in order 
to enhance instruction quality and improve the learning environments of cultural-
ly and linguistically diverse students. Teacher training is not just about gaining new 
knowledge but also a factor in improving teacher agency by helping teachers build their 
professional identities. Therefore, this study is significant because it raises awareness 
on deliberate, ongoing efforts in developing teacher identity and teacher agency. 

Moreover, further research is needed to deepen knowledge about adult ESL instruc-
tors’ experiences and practices. It would be beneficial to extend this study to longitu-
dinal and comparative ways. Analyzing participants’ teaching over a course of a year 
would help provide a more in-depth illustration of their practices. Also, comparing their 
experiences with the students and staff’s perspectives would be helpful in understand-
ing their institutional context.

7. Conclusion
This paper explored how participants’ identities affected their sense of agency. This 
study answers the research question by providing important insights into teacher iden-
tity playing a pivotal role in shaping teacher agency for teaching culturally and linguis-
tically diverse learners. Because adult ESL instructors have had numerous opportuni-
ties to explore other cultures, countries, and traditions, they have been open, curious, 
committed, innovative teachers who currently exhibit a strong sense of agency for 
teaching culturally and linguistically diverse learners. They actively support and advo-
cate for their ELLs in their classrooms and in the community. These findings are rele-
vant to both researchers and practitioners. However, it is important to remember that 
this narrative study may not be generalizable to other institutions. Rather, the purpose 
of this study was to learn about seven participants’ experiences and contexts that 
shaped their identity and agency. 

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* * *
Anna Sanczyk received a Bachelor of Arts degree in English Philology from 
the University of Bialystok, Poland and a Master of Arts degree in English Linguistics 
from the University of Oslo, Norway. She taught adult ESL and was a program coor-
dinator at Central Piedmont Community College, USA. She recently earned a Doctor 
of Philosophy degree in Curriculum and Instruction: TESL from the University of North 
Carolina at Charlotte, USA. Her research interests include language teacher identity, 
language teacher agency, culturally responsive pedagogy, and critical pedagogy.