id	sid	tid	token	lemma	pos
mkg-791	1	1	volume	volume	NOUN
mkg-791	1	2	46	46	NUM
mkg-791	1	3	number	number	NOUN
mkg-791	1	4	1	1	NUM
mkg-791	1	5	march	march	PROPN
mkg-791	1	6	2013	2013	NUM
mkg-791	1	7	research	research	NOUN
mkg-791	1	8	report	report	NOUN
mkg-791	1	9	patient	patient	NOUN
mkg-791	1	10	’s	’s	PART
mkg-791	1	11	expectation	expectation	NOUN
mkg-791	1	12	on	on	ADP
mkg-791	1	13	communication	communication	NOUN
mkg-791	1	14	performances	performance	NOUN
mkg-791	1	15	community	community	NOUN
mkg-791	1	16	of	of	ADP
mkg-791	1	17	dental	dental	ADJ
mkg-791	1	18	health	health	NOUN
mkg-791	1	19	services	service	NOUN
mkg-791	1	20	providers	provider	NOUN
mkg-791	1	21	located	locate	VERB
mkg-791	1	22	in	in	ADP
mkg-791	1	23	urban	urban	ADJ
mkg-791	1	24	and	and	CCONJ
mkg-791	1	25	rural	rural	ADJ
mkg-791	1	26	area	area	NOUN
mkg-791	1	27	taufan	taufan	NOUN
mkg-791	1	28	bramantoro	bramantoro	NOUN
mkg-791	1	29	and	and	CCONJ
mkg-791	1	30	ninuk	ninuk	PROPN
mkg-791	1	31	hariyani	hariyani	PROPN
mkg-791	1	32	department	department	PROPN
mkg-791	1	33	of	of	ADP
mkg-791	1	34	dental	dental	ADJ
mkg-791	1	35	public	public	ADJ
mkg-791	1	36	health	health	NOUN
mkg-791	1	37	faculty	faculty	NOUN
mkg-791	1	38	of	of	ADP
mkg-791	1	39	dentistry	dentistry	NOUN
mkg-791	1	40	,	,	PUNCT
mkg-791	1	41	universitas	universita	NOUN
mkg-791	1	42	airlangga	airlangga	PROPN
mkg-791	1	43	surabaya	surabaya	PROPN
mkg-791	1	44	–	–	PUNCT
mkg-791	1	45	indonesia	indonesia	PROPN
mkg-791	1	46	abstract	abstract	ADJ
mkg-791	1	47	background	background	NOUN
mkg-791	1	48	:	:	PUNCT
mkg-791	1	49	the	the	DET
mkg-791	1	50	quality	quality	NOUN
mkg-791	1	51	of	of	ADP
mkg-791	1	52	dentist	dentist	NOUN
mkg-791	1	53	’s	’s	PART
mkg-791	1	54	communication	communication	NOUN
mkg-791	1	55	skills	skill	NOUN
mkg-791	1	56	is	be	AUX
mkg-791	1	57	considered	consider	VERB
mkg-791	1	58	as	as	ADP
mkg-791	1	59	one	one	NUM
mkg-791	1	60	of	of	ADP
mkg-791	1	61	important	important	ADJ
mkg-791	1	62	aspects	aspect	NOUN
mkg-791	1	63	on	on	ADP
mkg-791	1	64	the	the	DET
mkg-791	1	65	quality	quality	NOUN
mkg-791	1	66	of	of	ADP
mkg-791	1	67	dental	dental	ADJ
mkg-791	1	68	health	health	NOUN
mkg-791	1	69	services	service	NOUN
mkg-791	1	70	assessment	assessment	NOUN
mkg-791	1	71	.	.	PUNCT
mkg-791	2	1	during	during	ADP
mkg-791	2	2	the	the	DET
mkg-791	2	3	initial	initial	ADJ
mkg-791	2	4	interview	interview	NOUN
mkg-791	2	5	conducted	conduct	VERB
mkg-791	2	6	at	at	ADP
mkg-791	2	7	ketabang	ketabang	PROPN
mkg-791	2	8	,	,	PUNCT
mkg-791	2	9	dupak	dupak	NOUN
mkg-791	2	10	,	,	PUNCT
mkg-791	2	11	and	and	CCONJ
mkg-791	2	12	kepadangan	kepadangan	NOUN
mkg-791	2	13	community	community	NOUN
mkg-791	2	14	dental	dental	ADJ
mkg-791	2	15	health	health	NOUN
mkg-791	2	16	services	service	NOUN
mkg-791	2	17	at	at	ADP
mkg-791	2	18	surabaya	surabaya	PROPN
mkg-791	2	19	and	and	CCONJ
mkg-791	2	20	sidoarjo	sidoarjo	PROPN
mkg-791	2	21	,	,	PUNCT
mkg-791	2	22	indonesia	indonesia	PROPN
mkg-791	2	23	,	,	PUNCT
mkg-791	2	24	it	it	PRON
mkg-791	2	25	appeared	appear	VERB
mkg-791	2	26	that	that	SCONJ
mkg-791	2	27	eighty	eighty	NUM
mkg-791	2	28	percent	percent	NOUN
mkg-791	2	29	of	of	ADP
mkg-791	2	30	initial	initial	ADJ
mkg-791	2	31	respondents	respondent	NOUN
mkg-791	2	32	were	be	AUX
mkg-791	2	33	not	not	PART
mkg-791	2	34	satisfied	satisfied	ADJ
mkg-791	2	35	with	with	ADP
mkg-791	2	36	the	the	DET
mkg-791	2	37	communication	communication	NOUN
mkg-791	2	38	aspect	aspect	NOUN
mkg-791	2	39	.	.	PUNCT
mkg-791	3	1	community	community	NOUN
mkg-791	3	2	dental	dental	ADJ
mkg-791	3	3	health	health	NOUN
mkg-791	3	4	services	service	NOUN
mkg-791	3	5	(	(	PUNCT
mkg-791	3	6	cdhs	cdhs	PROPN
mkg-791	3	7	)	)	PUNCT
mkg-791	3	8	need	need	VERB
mkg-791	3	9	to	to	PART
mkg-791	3	10	assess	assess	VERB
mkg-791	3	11	the	the	DET
mkg-791	3	12	communication	communication	NOUN
mkg-791	3	13	performances	performance	NOUN
mkg-791	3	14	based	base	VERB
mkg-791	3	15	on	on	ADP
mkg-791	3	16	community	community	NOUN
mkg-791	3	17	characteristics	characteristic	NOUN
mkg-791	3	18	in	in	ADP
mkg-791	3	19	effort	effort	NOUN
mkg-791	3	20	to	to	PART
mkg-791	3	21	promote	promote	VERB
mkg-791	3	22	the	the	DET
mkg-791	3	23	quality	quality	NOUN
mkg-791	3	24	and	and	CCONJ
mkg-791	3	25	effectiveness	effectiveness	NOUN
mkg-791	3	26	of	of	ADP
mkg-791	3	27	the	the	DET
mkg-791	3	28	dental	dental	ADJ
mkg-791	3	29	health	health	NOUN
mkg-791	3	30	services	service	NOUN
mkg-791	3	31	.	.	PUNCT
mkg-791	4	1	purpose	purpose	NOUN
mkg-791	4	2	:	:	PUNCT
mkg-791	4	3	the	the	DET
mkg-791	4	4	objective	objective	NOUN
mkg-791	4	5	of	of	ADP
mkg-791	4	6	this	this	DET
mkg-791	4	7	study	study	NOUN
mkg-791	4	8	was	be	AUX
mkg-791	4	9	to	to	PART
mkg-791	4	10	analyze	analyze	VERB
mkg-791	4	11	patient	patient	NOUN
mkg-791	4	12	’s	’s	PART
mkg-791	4	13	expectation	expectation	NOUN
mkg-791	4	14	values	value	VERB
mkg-791	4	15	priorities	priority	NOUN
mkg-791	4	16	on	on	ADP
mkg-791	4	17	dentists	dentist	NOUN
mkg-791	4	18	’	'	PUNCT
mkg-791	4	19	communication	communication	NOUN
mkg-791	4	20	performances	performance	NOUN
mkg-791	4	21	in	in	ADP
mkg-791	4	22	cdhs	cdhs	PROPN
mkg-791	4	23	that	that	PRON
mkg-791	4	24	located	locate	VERB
mkg-791	4	25	in	in	ADP
mkg-791	4	26	urban	urban	ADJ
mkg-791	4	27	and	and	CCONJ
mkg-791	4	28	rural	rural	ADJ
mkg-791	4	29	area	area	NOUN
mkg-791	4	30	.	.	PUNCT
mkg-791	5	1	methods	method	NOUN
mkg-791	5	2	:	:	PUNCT
mkg-791	5	3	the	the	DET
mkg-791	5	4	study	study	NOUN
mkg-791	5	5	was	be	AUX
mkg-791	5	6	conducted	conduct	VERB
mkg-791	5	7	in	in	ADP
mkg-791	5	8	ketabang	ketabang	PROPN
mkg-791	5	9	surabaya	surabaya	PROPN
mkg-791	5	10	,	,	PUNCT
mkg-791	5	11	dupak	dupak	NOUN
mkg-791	5	12	surabaya	surabaya	PROPN
mkg-791	5	13	and	and	CCONJ
mkg-791	5	14	kepadangan	kepadangan	VERB
mkg-791	5	15	sidoarjo	sidoarjo	PROPN
mkg-791	5	16	cdhss	cdhss	PROPN
mkg-791	5	17	.	.	PUNCT
mkg-791	6	1	the	the	DET
mkg-791	6	2	participants	participant	NOUN
mkg-791	6	3	were	be	AUX
mkg-791	6	4	400	400	NUM
mkg-791	6	5	patients	patient	NOUN
mkg-791	6	6	above	above	ADP
mkg-791	6	7	18	18	NUM
mkg-791	6	8	years	year	NOUN
mkg-791	6	9	old	old	ADJ
mkg-791	6	10	.	.	PUNCT
mkg-791	7	1	participants	participant	NOUN
mkg-791	7	2	were	be	AUX
mkg-791	7	3	assessed	assess	VERB
mkg-791	7	4	their	their	PRON
mkg-791	7	5	expectation	expectation	NOUN
mkg-791	7	6	value	value	NOUN
mkg-791	7	7	using	use	VERB
mkg-791	7	8	the	the	DET
mkg-791	7	9	communication	communication	NOUN
mkg-791	7	10	performances	performance	NOUN
mkg-791	7	11	of	of	ADP
mkg-791	7	12	dental	dental	ADJ
mkg-791	7	13	health	health	NOUN
mkg-791	7	14	services	service	NOUN
mkg-791	7	15	questionnaire	questionnaire	NOUN
mkg-791	7	16	.	.	PUNCT
mkg-791	8	1	results	result	NOUN
mkg-791	8	2	:	:	PUNCT
mkg-791	8	3	patients	patient	NOUN
mkg-791	8	4	in	in	ADP
mkg-791	8	5	urban	urban	ADJ
mkg-791	8	6	cdhs	cdhs	PROPN
mkg-791	8	7	appeared	appear	VERB
mkg-791	8	8	that	that	SCONJ
mkg-791	8	9	there	there	PRON
mkg-791	8	10	were	be	VERB
mkg-791	8	11	two	two	NUM
mkg-791	8	12	priority	priority	NOUN
mkg-791	8	13	aspects	aspect	NOUN
mkg-791	8	14	which	which	PRON
mkg-791	8	15	had	have	VERB
mkg-791	8	16	high	high	ADJ
mkg-791	8	17	values	value	NOUN
mkg-791	8	18	,	,	PUNCT
mkg-791	8	19	namely	namely	ADV
mkg-791	8	20	the	the	DET
mkg-791	8	21	clarity	clarity	NOUN
mkg-791	8	22	of	of	ADP
mkg-791	8	23	instructions	instruction	NOUN
mkg-791	8	24	and	and	CCONJ
mkg-791	8	25	the	the	DET
mkg-791	8	26	dentist	dentist	NOUN
mkg-791	8	27	’s	’s	PART
mkg-791	8	28	ability	ability	NOUN
mkg-791	8	29	of	of	ADP
mkg-791	8	30	active	active	ADJ
mkg-791	8	31	listening	listening	NOUN
mkg-791	8	32	to	to	ADP
mkg-791	8	33	the	the	DET
mkg-791	8	34	patient	patient	NOUN
mkg-791	8	35	,	,	PUNCT
mkg-791	8	36	while	while	SCONJ
mkg-791	8	37	patients	patient	NOUN
mkg-791	8	38	in	in	ADP
mkg-791	8	39	rural	rural	ADJ
mkg-791	8	40	cdhs	cdh	NOUN
mkg-791	8	41	revealed	reveal	VERB
mkg-791	8	42	that	that	SCONJ
mkg-791	8	43	the	the	DET
mkg-791	8	44	clarity	clarity	NOUN
mkg-791	8	45	of	of	ADP
mkg-791	8	46	instructions	instruction	NOUN
mkg-791	8	47	and	and	CCONJ
mkg-791	8	48	dentist	dentist	NOUN
mkg-791	8	49	-	-	PUNCT
mkg-791	8	50	patient	patient	NOUN
mkg-791	8	51	relationship	relationship	NOUN
mkg-791	8	52	were	be	AUX
mkg-791	8	53	the	the	DET
mkg-791	8	54	aspects	aspect	NOUN
mkg-791	8	55	with	with	ADP
mkg-791	8	56	high	high	ADJ
mkg-791	8	57	values	value	NOUN
mkg-791	8	58	.	.	PUNCT
mkg-791	9	1	conclusion	conclusion	NOUN
mkg-791	9	2	:	:	PUNCT
mkg-791	9	3	patients	patient	NOUN
mkg-791	9	4	in	in	ADP
mkg-791	9	5	cdhs	cdhs	PROPN
mkg-791	9	6	that	that	PRON
mkg-791	9	7	located	locate	VERB
mkg-791	9	8	in	in	ADP
mkg-791	9	9	rural	rural	ADJ
mkg-791	9	10	area	area	NOUN
mkg-791	9	11	expect	expect	VERB
mkg-791	9	12	more	more	ADJ
mkg-791	9	13	dentist	dentist	NOUN
mkg-791	9	14	-	-	PUNCT
mkg-791	9	15	patient	patient	NOUN
mkg-791	9	16	interpersonal	interpersonal	ADJ
mkg-791	9	17	relationship	relationship	NOUN
mkg-791	9	18	performance	performance	NOUN
mkg-791	9	19	than	than	ADP
mkg-791	9	20	patients	patient	NOUN
mkg-791	9	21	in	in	ADP
mkg-791	9	22	cdhs	cdhs	PROPN
mkg-791	9	23	located	locate	VERB
mkg-791	9	24	in	in	ADP
mkg-791	9	25	urban	urban	ADJ
mkg-791	9	26	area	area	NOUN
mkg-791	9	27	.	.	PUNCT
mkg-791	10	1	this	this	DET
mkg-791	10	2	finding	finding	NOUN
mkg-791	10	3	becomes	become	VERB
mkg-791	10	4	a	a	DET
mkg-791	10	5	valuable	valuable	ADJ
mkg-791	10	6	information	information	NOUN
mkg-791	10	7	for	for	ADP
mkg-791	10	8	cdhs	cdh	NOUN
mkg-791	10	9	to	to	PART
mkg-791	10	10	develop	develop	VERB
mkg-791	10	11	communication	communication	NOUN
mkg-791	10	12	strategies	strategy	NOUN
mkg-791	10	13	based	base	VERB
mkg-791	10	14	on	on	ADP
mkg-791	10	15	community	community	NOUN
mkg-791	10	16	characteristics	characteristic	NOUN
mkg-791	10	17	.	.	PUNCT
mkg-791	11	1	key	key	ADJ
mkg-791	11	2	words	word	NOUN
mkg-791	11	3	:	:	PUNCT
mkg-791	11	4	communication	communication	NOUN
mkg-791	11	5	performances	performance	NOUN
mkg-791	11	6	,	,	PUNCT
mkg-791	11	7	patients	patient	NOUN
mkg-791	11	8	expectation	expectation	NOUN
mkg-791	11	9	,	,	PUNCT
mkg-791	11	10	dental	dental	ADJ
mkg-791	11	11	health	health	NOUN
mkg-791	11	12	services	service	NOUN
mkg-791	11	13	abstrak	abstrak	PROPN
mkg-791	11	14	latar	latar	PROPN
mkg-791	11	15	belakang	belakang	PROPN
mkg-791	11	16	:	:	PUNCT
mkg-791	11	17	kualitas	kualitas	PROPN
mkg-791	11	18	komunikasi	komunikasi	PROPN
mkg-791	11	19	dari	dari	PROPN
mkg-791	11	20	dokter	dokter	PROPN
mkg-791	11	21	gigi	gigi	PROPN
mkg-791	11	22	merupakan	merupakan	PROPN
mkg-791	11	23	salah	salah	PROPN
mkg-791	11	24	satu	satu	PROPN
mkg-791	11	25	aspek	aspek	PROPN
mkg-791	11	26	penting	penting	PROPN
mkg-791	11	27	dalam	dalam	PROPN
mkg-791	11	28	penilaian	penilaian	PROPN
mkg-791	11	29	kualitas	kualitas	PROPN
mkg-791	11	30	layanan	layanan	PROPN
mkg-791	11	31	suatu	suatu	PROPN
mkg-791	11	32	sarana	sarana	PROPN
mkg-791	11	33	pelayanan	pelayanan	VERB
mkg-791	11	34	kesehatan	kesehatan	PROPN
mkg-791	11	35	.	.	PUNCT
mkg-791	12	1	pada	pada	PROPN
mkg-791	12	2	wawancara	wawancara	PROPN
mkg-791	12	3	pendahuluan	pendahuluan	PROPN
mkg-791	12	4	yang	yang	PROPN
mkg-791	12	5	dilaksanakan	dilaksanakan	PROPN
mkg-791	12	6	di	di	PROPN
mkg-791	12	7	puskesmas	puskesmas	PROPN
mkg-791	12	8	ketabang	ketabang	PROPN
mkg-791	12	9	,	,	PUNCT
mkg-791	12	10	dupak	dupak	PROPN
mkg-791	12	11	dan	dan	PROPN
mkg-791	12	12	kepadangan	kepadangan	PROPN
mkg-791	12	13	di	di	PROPN
mkg-791	12	14	surabaya	surabaya	PROPN
mkg-791	12	15	dan	dan	PROPN
mkg-791	12	16	sidoarjo	sidoarjo	PROPN
mkg-791	12	17	,	,	PUNCT
mkg-791	12	18	indonesia	indonesia	PROPN
mkg-791	12	19	,	,	PUNCT
mkg-791	12	20	diperoleh	diperoleh	NOUN
mkg-791	12	21	hasil	hasil	PROPN
mkg-791	12	22	bahwa	bahwa	PROPN
mkg-791	12	23	delapan	delapan	PROPN
mkg-791	12	24	puluh	puluh	PROPN
mkg-791	12	25	persen	persen	PROPN
mkg-791	12	26	responden	responden	PROPN
mkg-791	13	1	merasa	merasa	PROPN
mkg-791	13	2	tidak	tidak	PROPN
mkg-791	13	3	puas	puas	PROPN
mkg-791	13	4	dengan	dengan	PROPN
mkg-791	13	5	aspek	aspek	PROPN
mkg-791	13	6	komunikasi	komunikasi	PROPN
mkg-791	13	7	dari	dari	PROPN
mkg-791	13	8	tenaga	tenaga	PROPN
mkg-791	13	9	kesehatan	kesehatan	PROPN
mkg-791	13	10	gigi	gigi	PROPN
mkg-791	13	11	.	.	PUNCT
mkg-791	14	1	penyedia	penyedia	PROPN
mkg-791	14	2	layanan	layanan	PROPN
mkg-791	14	3	kesehatan	kesehatan	PROPN
mkg-791	14	4	gigi	gigi	PROPN
mkg-791	14	5	perlu	perlu	PROPN
mkg-791	14	6	untuk	untuk	PROPN
mkg-791	14	7	menilai	menilai	PROPN
mkg-791	14	8	penampilan	penampilan	PROPN
mkg-791	14	9	komunikasi	komunikasi	PROPN
mkg-791	14	10	dari	dari	PROPN
mkg-791	14	11	tenaga	tenaga	PROPN
mkg-791	14	12	kesehatan	kesehatan	PROPN
mkg-791	14	13	gigi	gigi	PROPN
mkg-791	14	14	sesuai	sesuai	PROPN
mkg-791	14	15	dengan	dengan	PROPN
mkg-791	14	16	karakteristik	karakteristik	PROPN
mkg-791	14	17	masyarakat	masyarakat	PROPN
mkg-791	14	18	sebagai	sebagai	PROPN
mkg-791	14	19	usaha	usaha	PROPN
mkg-791	14	20	untuk	untuk	PROPN
mkg-791	14	21	meningkatkan	meningkatkan	PROPN
mkg-791	14	22	kualitas	kualitas	PROPN
mkg-791	14	23	dan	dan	PROPN
mkg-791	14	24	efektivitas	efektivitas	PROPN
mkg-791	14	25	layanan	layanan	PROPN
mkg-791	14	26	kesehatan	kesehatan	PROPN
mkg-791	14	27	gigi	gigi	PROPN
mkg-791	14	28	.	.	PUNCT
mkg-791	15	1	tujuan	tujuan	PROPN
mkg-791	15	2	:	:	PUNCT
mkg-791	15	3	tujuan	tujuan	PROPN
mkg-791	15	4	penelitian	penelitian	PROPN
mkg-791	15	5	ini	ini	PROPN
mkg-791	15	6	adalah	adalah	PROPN
mkg-791	15	7	untuk	untuk	PROPN
mkg-791	15	8	menganalisis	menganalisis	NOUN
mkg-791	15	9	prioritas	priorita	NOUN
mkg-791	15	10	harapan	harapan	PROPN
mkg-791	15	11	pasien	pasien	PROPN
mkg-791	15	12	terhadap	terhadap	PROPN
mkg-791	15	13	penampilan	penampilan	PROPN
mkg-791	15	14	komunikasi	komunikasi	PROPN
mkg-791	15	15	dokter	dokter	PROPN
mkg-791	15	16	gigi	gigi	PROPN
mkg-791	15	17	di	di	PROPN
mkg-791	15	18	puskesmas	puskesmas	PROPN
mkg-791	15	19	yang	yang	PROPN
mkg-791	15	20	berlokasi	berlokasi	PROPN
mkg-791	15	21	di	di	PROPN
mkg-791	15	22	daerah	daerah	PROPN
mkg-791	15	23	perkotaan	perkotaan	PROPN
mkg-791	15	24	dan	dan	PROPN
mkg-791	15	25	pedesaan	pedesaan	PROPN
mkg-791	15	26	.	.	PUNCT
mkg-791	16	1	metode	metode	PROPN
mkg-791	16	2	:	:	PUNCT
mkg-791	17	1	penelitian	penelitian	PROPN
mkg-791	17	2	dilakukan	dilakukan	PROPN
mkg-791	17	3	di	di	PROPN
mkg-791	17	4	puskesmas	puskesmas	PROPN
mkg-791	17	5	ketabang	ketabang	PROPN
mkg-791	17	6	surabaya	surabaya	PROPN
mkg-791	17	7	,	,	PUNCT
mkg-791	17	8	dupak	dupak	PROPN
mkg-791	17	9	surabaya	surabaya	PROPN
mkg-791	17	10	dan	dan	PROPN
mkg-791	17	11	kepadangan	kepadangan	PROPN
mkg-791	17	12	sidoarjo	sidoarjo	PROPN
mkg-791	17	13	.	.	PUNCT
mkg-791	18	1	responden	responden	PROPN
mkg-791	18	2	berjumlah	berjumlah	PROPN
mkg-791	18	3	400	400	NUM
mkg-791	18	4	pasien	pasien	NOUN
mkg-791	18	5	,	,	PUNCT
mkg-791	18	6	berusia	berusia	PROPN
mkg-791	18	7	diatas	diata	VERB
mkg-791	18	8	18	18	NUM
mkg-791	18	9	tahun	tahun	PROPN
mkg-791	18	10	.	.	PUNCT
mkg-791	19	1	penilaian	penilaian	PROPN
mkg-791	19	2	harapan	harapan	PROPN
mkg-791	19	3	pasien	pasien	PROPN
mkg-791	19	4	akan	akan	PROPN
mkg-791	19	5	aspek	aspek	PROPN
mkg-791	19	6	komunikasi	komunikasi	PROPN
mkg-791	19	7	dari	dari	PROPN
mkg-791	19	8	tenaga	tenaga	PROPN
mkg-791	19	9	kesehatan	kesehatan	PROPN
mkg-791	19	10	akan	akan	PROPN
mkg-791	19	11	diukur	diukur	PROPN
mkg-791	19	12	dengan	dengan	PROPN
mkg-791	19	13	menggunakan	menggunakan	PROPN
mkg-791	19	14	kuesioner	kuesioner	PROPN
mkg-791	19	15	kualitas	kualitas	PROPN
mkg-791	19	16	layanan	layanan	PROPN
mkg-791	19	17	terkait	terkait	PROPN
mkg-791	19	18	penampilan	penampilan	PROPN
mkg-791	19	19	komunikasi	komunikasi	PROPN
mkg-791	19	20	.	.	PUNCT
mkg-791	20	1	hasil	hasil	PROPN
mkg-791	20	2	:	:	PUNCT
mkg-791	20	3	pasien	pasien	PROPN
mkg-791	20	4	pada	pada	PROPN
mkg-791	20	5	puskesmas	puskesmas	PROPN
mkg-791	20	6	di	di	PROPN
mkg-791	20	7	daerah	daerah	PROPN
mkg-791	20	8	perkotaan	perkotaan	PROPN
mkg-791	20	9	menyampaikan	menyampaikan	PROPN
mkg-791	20	10	bahwa	bahwa	PROPN
mkg-791	20	11	ada	ada	PROPN
mkg-791	20	12	dua	dua	PROPN
mkg-791	20	13	aspek	aspek	PROPN
mkg-791	20	14	prioritas	prioritas	PROPN
mkg-791	20	15	yang	yang	PROPN
mkg-791	20	16	mereka	mereka	PROPN
mkg-791	20	17	anggap	anggap	PROPN
mkg-791	20	18	lebih	lebih	PROPN
mkg-791	20	19	bernilai	bernilai	PROPN
mkg-791	20	20	,	,	PUNCT
mkg-791	20	21	yaitu	yaitu	PROPN
mkg-791	20	22	kejelasan	kejelasan	PROPN
mkg-791	20	23	instruksi	instruksi	PROPN
mkg-791	20	24	dokter	dokter	PROPN
mkg-791	20	25	gigi	gigi	PROPN
mkg-791	20	26	dan	dan	PROPN
mkg-791	20	27	kemampuan	kemampuan	PROPN
mkg-791	20	28	dokter	dokter	PROPN
mkg-791	20	29	gigi	gigi	PROPN
mkg-791	20	30	untuk	untuk	PROPN
mkg-791	20	31	mendengarkan	mendengarkan	PROPN
mkg-791	20	32	mereka	mereka	PROPN
mkg-791	20	33	secara	secara	PROPN
mkg-791	20	34	aktif	aktif	PROPN
mkg-791	20	35	,	,	PUNCT
mkg-791	20	36	sementara	sementara	PROPN
mkg-791	20	37	pasien	pasien	PROPN
mkg-791	20	38	di	di	PROPN
mkg-791	20	39	puskesmas	puskesmas	PROPN
mkg-791	20	40	pedesaan	pedesaan	PROPN
mkg-791	20	41	lebih	lebih	PROPN
mkg-791	20	42	memberikan	memberikan	PROPN
mkg-791	20	43	nilai	nilai	PROPN
mkg-791	20	44	prioritas	prioritas	PROPN
mkg-791	20	45	yang	yang	PROPN
mkg-791	20	46	tinggi	tinggi	PROPN
mkg-791	20	47	pada	pada	PROPN
mkg-791	20	48	aspek	aspek	PROPN
mkg-791	20	49	kejelasan	kejelasan	PROPN
mkg-791	20	50	instruksi	instruksi	PROPN
mkg-791	20	51	dokter	dokter	PROPN
mkg-791	20	52	dan	dan	PROPN
mkg-791	20	53	hubungan	hubungan	PROPN
mkg-791	20	54	kedekatan	kedekatan	PROPN
mkg-791	20	55	antara	antara	PROPN
mkg-791	20	56	dokter	dokter	PROPN
mkg-791	20	57	–	–	PUNCT
mkg-791	20	58	pasien	pasien	NOUN
mkg-791	20	59	.	.	PUNCT
mkg-791	21	1	kesimpulan	kesimpulan	PROPN
mkg-791	21	2	:	:	PUNCT
mkg-791	22	1	pasien	pasien	PROPN
mkg-791	22	2	pada	pada	PROPN
mkg-791	22	3	puskesmas	puskesmas	PROPN
mkg-791	22	4	yang	yang	PROPN
mkg-791	22	5	terletak	terletak	PROPN
mkg-791	22	6	di	di	PROPN
mkg-791	22	7	daerah	daerah	PROPN
mkg-791	22	8	pedesaan	pedesaan	PROPN
mkg-791	22	9	�	�	PROPN
mkg-791	22	10	dent	dent	PROPN
mkg-791	22	11	.	.	PUNCT
mkg-791	23	1	j.	j.	PROPN
mkg-791	23	2	(	(	PUNCT
mkg-791	23	3	maj	maj	PROPN
mkg-791	23	4	.	.	PROPN
mkg-791	23	5	ked	ked	PROPN
mkg-791	23	6	.	.	PUNCT
mkg-791	24	1	gigi	gigi	PROPN
mkg-791	24	2	)	)	PUNCT
mkg-791	25	1	,	,	PUNCT
mkg-791	25	2	volume	volume	NOUN
mkg-791	25	3	46	46	NUM
mkg-791	25	4	number	number	NOUN
mkg-791	25	5	1	1	NUM
mkg-791	25	6	march	march	NOUN
mkg-791	25	7	2013	2013	NUM
mkg-791	25	8	:	:	PUNCT
mkg-791	25	9	1–4	1–4	NUM
mkg-791	25	10	introduction	introduction	NOUN
mkg-791	25	11	communication	communication	NOUN
mkg-791	25	12	performances	performance	NOUN
mkg-791	25	13	become	become	VERB
mkg-791	25	14	the	the	DET
mkg-791	25	15	successful	successful	ADJ
mkg-791	25	16	factor	factor	NOUN
mkg-791	25	17	to	to	PART
mkg-791	25	18	build	build	VERB
mkg-791	25	19	the	the	DET
mkg-791	25	20	effective	effective	ADJ
mkg-791	25	21	relationship	relationship	NOUN
mkg-791	25	22	between	between	ADP
mkg-791	25	23	dentist	dentist	NOUN
mkg-791	25	24	and	and	CCONJ
mkg-791	25	25	patient	patient	ADJ
mkg-791	25	26	in	in	ADP
mkg-791	25	27	dental	dental	ADJ
mkg-791	25	28	health	health	NOUN
mkg-791	25	29	services.1	services.1	NOUN
mkg-791	25	30	moreover	moreover	ADV
mkg-791	25	31	,	,	PUNCT
mkg-791	25	32	effective	effective	ADJ
mkg-791	25	33	communication	communication	NOUN
mkg-791	25	34	performances	performance	NOUN
mkg-791	25	35	in	in	ADP
mkg-791	25	36	dental	dental	ADJ
mkg-791	25	37	health	health	NOUN
mkg-791	25	38	services	service	NOUN
mkg-791	25	39	do	do	AUX
mkg-791	25	40	not	not	PART
mkg-791	25	41	only	only	ADV
mkg-791	25	42	have	have	VERB
mkg-791	25	43	an	an	DET
mkg-791	25	44	important	important	ADJ
mkg-791	25	45	role	role	NOUN
mkg-791	25	46	with	with	ADP
mkg-791	25	47	patient	patient	ADJ
mkg-791	25	48	satisfaction	satisfaction	NOUN
mkg-791	25	49	and	and	CCONJ
mkg-791	25	50	patient	patient	ADJ
mkg-791	25	51	compliance	compliance	NOUN
mkg-791	25	52	,	,	PUNCT
mkg-791	25	53	but	but	CCONJ
mkg-791	25	54	also	also	ADV
mkg-791	25	55	with	with	ADP
mkg-791	25	56	patient	patient	ADJ
mkg-791	25	57	anxiety	anxiety	NOUN
mkg-791	25	58	and	and	CCONJ
mkg-791	25	59	the	the	DET
mkg-791	25	60	risk	risk	NOUN
mkg-791	25	61	of	of	ADP
mkg-791	25	62	malpractice	malpractice	NOUN
mkg-791	25	63	claims	claim	NOUN
mkg-791	25	64	.	.	PUNCT
mkg-791	26	1	previous	previous	ADJ
mkg-791	26	2	research	research	NOUN
mkg-791	26	3	also	also	ADV
mkg-791	26	4	showed	show	VERB
mkg-791	26	5	that	that	SCONJ
mkg-791	26	6	communication	communication	NOUN
mkg-791	26	7	performances	performance	NOUN
mkg-791	26	8	relate	relate	VERB
mkg-791	26	9	with	with	ADP
mkg-791	26	10	dental	dental	ADJ
mkg-791	26	11	health	health	NOUN
mkg-791	26	12	service	service	NOUN
mkg-791	26	13	quality.2,3	quality.2,3	PROPN
mkg-791	26	14	dupak	dupak	NOUN
mkg-791	26	15	surabaya	surabaya	NOUN
mkg-791	26	16	and	and	CCONJ
mkg-791	26	17	ketabang	ketabang	PROPN
mkg-791	26	18	surabaya	surabaya	PROPN
mkg-791	26	19	community	community	PROPN
mkg-791	26	20	dental	dental	ADJ
mkg-791	26	21	health	health	NOUN
mkg-791	26	22	services	service	NOUN
mkg-791	26	23	(	(	PUNCT
mkg-791	26	24	cdhss	cdhss	ADJ
mkg-791	26	25	)	)	PUNCT
mkg-791	26	26	as	as	SCONJ
mkg-791	26	27	community	community	NOUN
mkg-791	26	28	dental	dental	ADJ
mkg-791	26	29	health	health	NOUN
mkg-791	26	30	services	service	NOUN
mkg-791	26	31	that	that	PRON
mkg-791	26	32	located	locate	VERB
mkg-791	26	33	in	in	ADP
mkg-791	26	34	urban	urban	ADJ
mkg-791	26	35	area	area	NOUN
mkg-791	26	36	and	and	CCONJ
mkg-791	26	37	kepadangan	kepadangan	VERB
mkg-791	26	38	sidoarjo	sidoarjo	PROPN
mkg-791	26	39	cdhs	cdhs	PROPN
mkg-791	26	40	as	as	ADP
mkg-791	26	41	community	community	NOUN
mkg-791	26	42	dental	dental	ADJ
mkg-791	26	43	health	health	NOUN
mkg-791	26	44	services	service	NOUN
mkg-791	26	45	that	that	PRON
mkg-791	26	46	located	locate	VERB
mkg-791	26	47	in	in	ADP
mkg-791	26	48	rural	rural	ADJ
mkg-791	26	49	area	area	NOUN
mkg-791	26	50	need	need	VERB
mkg-791	26	51	to	to	PART
mkg-791	26	52	be	be	AUX
mkg-791	26	53	assessed	assess	VERB
mkg-791	26	54	the	the	DET
mkg-791	26	55	communication	communication	NOUN
mkg-791	26	56	performances	performance	NOUN
mkg-791	26	57	based	base	VERB
mkg-791	26	58	on	on	ADP
mkg-791	26	59	community	community	NOUN
mkg-791	26	60	characteristics	characteristic	NOUN
mkg-791	26	61	in	in	ADP
mkg-791	26	62	order	order	NOUN
mkg-791	26	63	to	to	PART
mkg-791	26	64	promote	promote	VERB
mkg-791	26	65	the	the	DET
mkg-791	26	66	quality	quality	NOUN
mkg-791	26	67	and	and	CCONJ
mkg-791	26	68	effectiveness	effectiveness	NOUN
mkg-791	26	69	of	of	ADP
mkg-791	26	70	dental	dental	ADJ
mkg-791	26	71	health	health	NOUN
mkg-791	26	72	services	service	NOUN
mkg-791	26	73	.	.	PUNCT
mkg-791	27	1	thus	thus	ADV
mkg-791	27	2	,	,	PUNCT
mkg-791	27	3	patient	patient	NOUN
mkg-791	27	4	’s	’s	PART
mkg-791	27	5	assessment	assessment	NOUN
mkg-791	27	6	on	on	ADP
mkg-791	27	7	cdhs	cdhs	PROPN
mkg-791	27	8	performances	performance	NOUN
mkg-791	27	9	,	,	PUNCT
mkg-791	27	10	including	include	VERB
mkg-791	27	11	the	the	DET
mkg-791	27	12	communication	communication	NOUN
mkg-791	27	13	performances	performance	NOUN
mkg-791	27	14	become	become	VERB
mkg-791	27	15	an	an	DET
mkg-791	27	16	important	important	ADJ
mkg-791	27	17	information	information	NOUN
mkg-791	27	18	due	due	ADP
mkg-791	27	19	to	to	ADP
mkg-791	27	20	dental	dental	ADJ
mkg-791	27	21	health	health	NOUN
mkg-791	27	22	service	service	NOUN
mkg-791	27	23	quality	quality	NOUN
mkg-791	27	24	improvement	improvement	NOUN
mkg-791	27	25	.	.	PUNCT
mkg-791	28	1	as	as	SCONJ
mkg-791	28	2	one	one	NUM
mkg-791	28	3	of	of	ADP
mkg-791	28	4	the	the	DET
mkg-791	28	5	government	government	NOUN
mkg-791	28	6	health	health	NOUN
mkg-791	28	7	service	service	NOUN
mkg-791	28	8	programmes	programme	NOUN
mkg-791	28	9	is	be	AUX
mkg-791	28	10	having	have	VERB
mkg-791	28	11	responsibility	responsibility	NOUN
mkg-791	28	12	to	to	PART
mkg-791	28	13	improve	improve	VERB
mkg-791	28	14	its	its	PRON
mkg-791	28	15	service	service	NOUN
mkg-791	28	16	quality	quality	NOUN
mkg-791	28	17	.	.	PUNCT
mkg-791	29	1	during	during	ADP
mkg-791	29	2	the	the	DET
mkg-791	29	3	initial	initial	ADJ
mkg-791	29	4	interview	interview	NOUN
mkg-791	29	5	conducted	conduct	VERB
mkg-791	29	6	at	at	ADP
mkg-791	29	7	ketabang	ketabang	PROPN
mkg-791	29	8	,	,	PUNCT
mkg-791	29	9	dupak	dupak	NOUN
mkg-791	29	10	,	,	PUNCT
mkg-791	29	11	and	and	CCONJ
mkg-791	29	12	kepadangan	kepadangan	PROPN
mkg-791	29	13	cdhs	cdhs	PROPN
mkg-791	29	14	,	,	PUNCT
mkg-791	29	15	it	it	PRON
mkg-791	29	16	was	be	AUX
mkg-791	29	17	examined	examine	VERB
mkg-791	29	18	that	that	SCONJ
mkg-791	29	19	80	80	NUM
mkg-791	29	20	%	%	NOUN
mkg-791	29	21	of	of	ADP
mkg-791	29	22	initial	initial	ADJ
mkg-791	29	23	respondents	respondent	NOUN
mkg-791	29	24	were	be	AUX
mkg-791	29	25	not	not	PART
mkg-791	29	26	satisfied	satisfied	ADJ
mkg-791	29	27	with	with	ADP
mkg-791	29	28	the	the	DET
mkg-791	29	29	communication	communication	NOUN
mkg-791	29	30	aspect	aspect	NOUN
mkg-791	29	31	of	of	ADP
mkg-791	29	32	cdhs	cdhs	ADJ
mkg-791	29	33	providers	provider	NOUN
mkg-791	29	34	.	.	PUNCT
mkg-791	30	1	currently	currently	ADV
mkg-791	30	2	,	,	PUNCT
mkg-791	30	3	patients	patient	NOUN
mkg-791	30	4	are	be	AUX
mkg-791	30	5	more	more	ADV
mkg-791	30	6	concerned	concerned	ADJ
mkg-791	30	7	regarding	regard	VERB
mkg-791	30	8	the	the	DET
mkg-791	30	9	quality	quality	NOUN
mkg-791	30	10	of	of	ADP
mkg-791	30	11	communication	communication	NOUN
mkg-791	30	12	skill	skill	NOUN
mkg-791	30	13	that	that	PRON
mkg-791	30	14	is	be	AUX
mkg-791	30	15	shown	show	VERB
mkg-791	30	16	by	by	ADP
mkg-791	30	17	their	their	PRON
mkg-791	30	18	dentist	dentist	NOUN
mkg-791	30	19	.	.	PUNCT
mkg-791	31	1	patients	patient	NOUN
mkg-791	31	2	assess	assess	VERB
mkg-791	31	3	how	how	SCONJ
mkg-791	31	4	the	the	DET
mkg-791	31	5	dentist	dentist	NOUN
mkg-791	31	6	communicating	communicate	VERB
mkg-791	31	7	effectively	effectively	ADV
mkg-791	31	8	with	with	ADP
mkg-791	31	9	patients	patient	NOUN
mkg-791	31	10	,	,	PUNCT
mkg-791	31	11	gathering	gather	VERB
mkg-791	31	12	information	information	NOUN
mkg-791	31	13	effectively	effectively	ADV
mkg-791	31	14	through	through	ADP
mkg-791	31	15	active	active	ADJ
mkg-791	31	16	listening	listening	NOUN
mkg-791	31	17	skills	skill	NOUN
mkg-791	31	18	,	,	PUNCT
mkg-791	31	19	and	and	CCONJ
mkg-791	31	20	demonstrating	demonstrate	VERB
mkg-791	31	21	her	she	PRON
mkg-791	31	22	/	/	SYM
mkg-791	31	23	his	his	PRON
mkg-791	31	24	professionalism.4,5	professionalism.4,5	NOUN
mkg-791	31	25	the	the	DET
mkg-791	31	26	differences	difference	NOUN
mkg-791	31	27	of	of	ADP
mkg-791	31	28	patients	patient	NOUN
mkg-791	31	29	perspective	perspective	NOUN
mkg-791	31	30	can	can	AUX
mkg-791	31	31	affect	affect	VERB
mkg-791	31	32	the	the	DET
mkg-791	31	33	consumer	consumer	NOUN
mkg-791	31	34	behavior	behavior	NOUN
mkg-791	31	35	on	on	ADP
mkg-791	31	36	fulfilling	fulfil	VERB
mkg-791	31	37	their	their	PRON
mkg-791	31	38	needs.6	needs.6	NOUN
mkg-791	31	39	that	that	SCONJ
mkg-791	31	40	differences	difference	NOUN
mkg-791	31	41	explain	explain	VERB
mkg-791	31	42	that	that	SCONJ
mkg-791	31	43	the	the	DET
mkg-791	31	44	service	service	NOUN
mkg-791	31	45	providers	provider	NOUN
mkg-791	31	46	must	must	AUX
mkg-791	31	47	be	be	AUX
mkg-791	31	48	aware	aware	ADJ
mkg-791	31	49	of	of	ADP
mkg-791	31	50	the	the	DET
mkg-791	31	51	service	service	NOUN
mkg-791	31	52	approaches	approach	NOUN
mkg-791	31	53	.	.	PUNCT
mkg-791	32	1	as	as	ADP
mkg-791	32	2	a	a	DET
mkg-791	32	3	service	service	NOUN
mkg-791	32	4	provider	provider	NOUN
mkg-791	32	5	,	,	PUNCT
mkg-791	32	6	dental	dental	ADJ
mkg-791	32	7	health	health	NOUN
mkg-791	32	8	services	service	NOUN
mkg-791	32	9	need	need	VERB
mkg-791	32	10	to	to	PART
mkg-791	32	11	understand	understand	VERB
mkg-791	32	12	their	their	PRON
mkg-791	32	13	community	community	NOUN
mkg-791	32	14	characteristics	characteristic	NOUN
mkg-791	32	15	for	for	ADP
mkg-791	32	16	improving	improve	VERB
mkg-791	32	17	their	their	PRON
mkg-791	32	18	dental	dental	ADJ
mkg-791	32	19	treatment	treatment	NOUN
mkg-791	32	20	approaches	approach	NOUN
mkg-791	32	21	.	.	PUNCT
mkg-791	33	1	the	the	DET
mkg-791	33	2	approaches	approach	NOUN
mkg-791	33	3	are	be	AUX
mkg-791	33	4	not	not	PART
mkg-791	33	5	only	only	ADV
mkg-791	33	6	related	relate	VERB
mkg-791	33	7	with	with	ADP
mkg-791	33	8	dental	dental	ADJ
mkg-791	33	9	knowledge	knowledge	NOUN
mkg-791	33	10	and	and	CCONJ
mkg-791	33	11	technical	technical	ADJ
mkg-791	33	12	skills	skill	NOUN
mkg-791	33	13	,	,	PUNCT
mkg-791	33	14	but	but	CCONJ
mkg-791	33	15	also	also	ADV
mkg-791	33	16	the	the	DET
mkg-791	33	17	dentist	dentist	NOUN
mkg-791	33	18	’s	’s	PART
mkg-791	33	19	ability	ability	NOUN
mkg-791	33	20	on	on	ADP
mkg-791	33	21	communicating	communicate	VERB
mkg-791	33	22	with	with	ADP
mkg-791	33	23	patients	patient	NOUN
mkg-791	33	24	.	.	PUNCT
mkg-791	34	1	the	the	DET
mkg-791	34	2	objective	objective	NOUN
mkg-791	34	3	of	of	ADP
mkg-791	34	4	this	this	DET
mkg-791	34	5	study	study	NOUN
mkg-791	34	6	was	be	AUX
mkg-791	34	7	to	to	PART
mkg-791	34	8	analyze	analyze	VERB
mkg-791	34	9	patient	patient	NOUN
mkg-791	34	10	’s	’s	PART
mkg-791	34	11	expectation	expectation	NOUN
mkg-791	34	12	value	value	NOUN
mkg-791	34	13	on	on	ADP
mkg-791	34	14	the	the	DET
mkg-791	34	15	communication	communication	NOUN
mkg-791	34	16	performances	performance	NOUN
mkg-791	34	17	of	of	ADP
mkg-791	34	18	cdhs	cdh	NOUN
mkg-791	34	19	that	that	PRON
mkg-791	34	20	located	locate	VERB
mkg-791	34	21	in	in	ADP
mkg-791	34	22	urban	urban	ADJ
mkg-791	34	23	and	and	CCONJ
mkg-791	34	24	rural	rural	ADJ
mkg-791	34	25	area	area	NOUN
mkg-791	34	26	.	.	PUNCT
mkg-791	35	1	materials	material	NOUN
mkg-791	35	2	and	and	CCONJ
mkg-791	35	3	methods	method	NOUN
mkg-791	35	4	this	this	PRON
mkg-791	35	5	was	be	AUX
mkg-791	35	6	an	an	DET
mkg-791	35	7	observational	observational	ADJ
mkg-791	35	8	analistical	analistical	ADJ
mkg-791	35	9	study	study	NOUN
mkg-791	35	10	and	and	CCONJ
mkg-791	35	11	applied	apply	VERB
mkg-791	35	12	cross	cross	PROPN
mkg-791	35	13	sectional	sectional	ADJ
mkg-791	35	14	design	design	NOUN
mkg-791	35	15	.	.	PUNCT
mkg-791	36	1	the	the	DET
mkg-791	36	2	participants	participant	NOUN
mkg-791	36	3	were	be	AUX
mkg-791	36	4	400	400	NUM
mkg-791	36	5	patients	patient	NOUN
mkg-791	36	6	above	above	ADP
mkg-791	36	7	18	18	NUM
mkg-791	36	8	years	year	NOUN
mkg-791	36	9	old	old	ADJ
mkg-791	36	10	selected	select	VERB
mkg-791	36	11	from	from	ADP
mkg-791	36	12	patients	patient	NOUN
mkg-791	36	13	that	that	PRON
mkg-791	36	14	had	have	VERB
mkg-791	36	15	dental	dental	ADJ
mkg-791	36	16	treatment	treatment	NOUN
mkg-791	36	17	consist	consist	NOUN
mkg-791	36	18	of	of	ADP
mkg-791	36	19	245	245	NUM
mkg-791	36	20	patients	patient	NOUN
mkg-791	36	21	in	in	ADP
mkg-791	36	22	ketabang	ketabang	PROPN
mkg-791	36	23	surabaya	surabaya	PROPN
mkg-791	36	24	and	and	CCONJ
mkg-791	36	25	dupak	dupak	PROPN
mkg-791	36	26	surabaya	surabaya	PROPN
mkg-791	36	27	cdhss	cdhs	VERB
mkg-791	36	28	and	and	CCONJ
mkg-791	36	29	155	155	NUM
mkg-791	36	30	patients	patient	NOUN
mkg-791	36	31	in	in	ADP
mkg-791	36	32	kepadangan	kepadangan	NOUN
mkg-791	36	33	sidoarjo	sidoarjo	PROPN
mkg-791	36	34	cdhs	cdhs	PROPN
mkg-791	36	35	indonesia	indonesia	PROPN
mkg-791	36	36	.	.	PUNCT
mkg-791	37	1	participants	participant	NOUN
mkg-791	37	2	were	be	AUX
mkg-791	37	3	assessed	assess	VERB
mkg-791	37	4	their	their	PRON
mkg-791	37	5	expectation	expectation	NOUN
mkg-791	37	6	value	value	NOUN
mkg-791	37	7	using	use	VERB
mkg-791	37	8	the	the	DET
mkg-791	37	9	communication	communication	NOUN
mkg-791	37	10	performances	performance	NOUN
mkg-791	37	11	of	of	ADP
mkg-791	37	12	dental	dental	ADJ
mkg-791	37	13	health	health	NOUN
mkg-791	37	14	services	service	NOUN
mkg-791	37	15	questionnaire	questionnaire	NOUN
mkg-791	37	16	.	.	PUNCT
mkg-791	38	1	research	research	NOUN
mkg-791	38	2	data	datum	NOUN
mkg-791	38	3	were	be	AUX
mkg-791	38	4	collected	collect	VERB
mkg-791	38	5	for	for	ADP
mkg-791	38	6	two	two	NUM
mkg-791	38	7	months	month	NOUN
mkg-791	38	8	.	.	PUNCT
mkg-791	39	1	this	this	DET
mkg-791	39	2	study	study	NOUN
mkg-791	39	3	used	use	VERB
mkg-791	39	4	four	four	NUM
mkg-791	39	5	items	item	NOUN
mkg-791	39	6	questionnaire	questionnaire	NOUN
mkg-791	39	7	of	of	ADP
mkg-791	39	8	communication	communication	NOUN
mkg-791	39	9	performances	performance	NOUN
mkg-791	39	10	in	in	ADP
mkg-791	39	11	dental	dental	ADJ
mkg-791	39	12	health	health	NOUN
mkg-791	39	13	services	service	NOUN
mkg-791	39	14	derived	derive	VERB
mkg-791	39	15	from	from	ADP
mkg-791	39	16	the	the	DET
mkg-791	39	17	service	service	NOUN
mkg-791	39	18	quality	quality	NOUN
mkg-791	39	19	instrument.7	instrument.7	SCONJ
mkg-791	39	20	the	the	DET
mkg-791	39	21	questionnaire	questionnaire	NOUN
mkg-791	39	22	consists	consist	VERB
mkg-791	39	23	of	of	ADP
mkg-791	39	24	four	four	NUM
mkg-791	39	25	aspects	aspect	NOUN
mkg-791	39	26	including	include	VERB
mkg-791	39	27	dentistpatient	dentistpatient	NOUN
mkg-791	39	28	relationship	relationship	NOUN
mkg-791	39	29	,	,	PUNCT
mkg-791	39	30	ability	ability	NOUN
mkg-791	39	31	to	to	PART
mkg-791	39	32	listen	listen	VERB
mkg-791	39	33	to	to	ADP
mkg-791	39	34	the	the	DET
mkg-791	39	35	patient	patient	NOUN
mkg-791	39	36	,	,	PUNCT
mkg-791	39	37	adequacy	adequacy	NOUN
mkg-791	39	38	of	of	ADP
mkg-791	39	39	explanations	explanation	NOUN
mkg-791	39	40	to	to	ADP
mkg-791	39	41	the	the	DET
mkg-791	39	42	patient	patient	NOUN
mkg-791	39	43	,	,	PUNCT
mkg-791	39	44	and	and	CCONJ
mkg-791	39	45	clarity	clarity	NOUN
mkg-791	39	46	of	of	ADP
mkg-791	39	47	instructions	instruction	NOUN
mkg-791	39	48	.	.	PUNCT
mkg-791	40	1	patients	patient	NOUN
mkg-791	40	2	were	be	AUX
mkg-791	40	3	asked	ask	VERB
mkg-791	40	4	to	to	PART
mkg-791	40	5	respond	respond	VERB
mkg-791	40	6	the	the	DET
mkg-791	40	7	expectation	expectation	NOUN
mkg-791	40	8	value	value	NOUN
mkg-791	40	9	questionnaire	questionnaire	NOUN
mkg-791	40	10	using	use	VERB
mkg-791	40	11	likert	likert	ADJ
mkg-791	40	12	scale	scale	NOUN
mkg-791	40	13	,	,	PUNCT
mkg-791	40	14	from	from	ADP
mkg-791	40	15	one	one	NUM
mkg-791	40	16	until	until	ADP
mkg-791	40	17	five	five	NUM
mkg-791	40	18	.	.	PUNCT
mkg-791	41	1	mean	mean	ADJ
mkg-791	41	2	value	value	NOUN
mkg-791	41	3	between	between	ADP
mkg-791	41	4	patients	patient	NOUN
mkg-791	41	5	in	in	ADP
mkg-791	41	6	urban	urban	ADJ
mkg-791	41	7	and	and	CCONJ
mkg-791	41	8	rural	rural	ADJ
mkg-791	41	9	cdhs	cdh	NOUN
mkg-791	41	10	were	be	AUX
mkg-791	41	11	calculated	calculate	VERB
mkg-791	41	12	to	to	PART
mkg-791	41	13	obtain	obtain	VERB
mkg-791	41	14	expectation	expectation	NOUN
mkg-791	41	15	value	value	NOUN
mkg-791	41	16	of	of	ADP
mkg-791	41	17	the	the	DET
mkg-791	41	18	communication	communication	NOUN
mkg-791	41	19	performances	performance	NOUN
mkg-791	41	20	.	.	PUNCT
mkg-791	42	1	the	the	DET
mkg-791	42	2	higher	high	ADJ
mkg-791	42	3	expectation	expectation	NOUN
mkg-791	42	4	value	value	NOUN
mkg-791	42	5	of	of	ADP
mkg-791	42	6	communication	communication	NOUN
mkg-791	42	7	performances	performance	NOUN
mkg-791	42	8	aspect	aspect	VERB
mkg-791	42	9	,	,	PUNCT
mkg-791	42	10	the	the	PRON
mkg-791	42	11	more	more	ADV
mkg-791	42	12	important	important	ADJ
mkg-791	42	13	the	the	DET
mkg-791	42	14	aspect	aspect	NOUN
mkg-791	42	15	compared	compare	VERB
mkg-791	42	16	to	to	ADP
mkg-791	42	17	the	the	DET
mkg-791	42	18	others	other	NOUN
mkg-791	42	19	.	.	PUNCT
mkg-791	43	1	results	result	VERB
mkg-791	43	2	the	the	DET
mkg-791	43	3	majority	majority	NOUN
mkg-791	43	4	of	of	ADP
mkg-791	43	5	participants	participant	NOUN
mkg-791	43	6	were	be	AUX
mkg-791	43	7	female	female	ADJ
mkg-791	43	8	(	(	PUNCT
mkg-791	43	9	67.5	67.5	NUM
mkg-791	43	10	percent	percent	NOUN
mkg-791	43	11	)	)	PUNCT
mkg-791	43	12	.	.	PUNCT
mkg-791	44	1	the	the	DET
mkg-791	44	2	age	age	NOUN
mkg-791	44	3	range	range	NOUN
mkg-791	44	4	of	of	ADP
mkg-791	44	5	the	the	DET
mkg-791	44	6	participants	participant	NOUN
mkg-791	44	7	between	between	ADP
mkg-791	44	8	18	18	NUM
mkg-791	44	9	and	and	CCONJ
mkg-791	44	10	65	65	NUM
mkg-791	44	11	years	year	NOUN
mkg-791	44	12	old	old	ADJ
mkg-791	44	13	.	.	PUNCT
mkg-791	45	1	total	total	NOUN
mkg-791	45	2	of	of	ADP
mkg-791	45	3	245	245	NUM
mkg-791	45	4	patients	patient	NOUN
mkg-791	45	5	in	in	ADP
mkg-791	45	6	ketabang	ketabang	PROPN
mkg-791	45	7	surabaya	surabaya	PROPN
mkg-791	45	8	and	and	CCONJ
mkg-791	45	9	dupak	dupak	PROPN
mkg-791	45	10	surabaya	surabaya	PROPN
mkg-791	45	11	cdhss	cdhs	VERB
mkg-791	45	12	to	to	AUX
mkg-791	45	13	represented	represent	VERB
mkg-791	45	14	patients	patient	NOUN
mkg-791	45	15	from	from	ADP
mkg-791	45	16	urban	urban	ADJ
mkg-791	45	17	area	area	NOUN
mkg-791	45	18	while	while	SCONJ
mkg-791	45	19	155	155	NUM
mkg-791	45	20	patients	patient	NOUN
mkg-791	45	21	in	in	ADP
mkg-791	45	22	kepadangan	kepadangan	NOUN
mkg-791	45	23	sidoarjo	sidoarjo	PROPN
mkg-791	45	24	cdhs	cdhs	PROPN
mkg-791	45	25	represented	represent	VERB
mkg-791	45	26	patients	patient	NOUN
mkg-791	45	27	from	from	ADP
mkg-791	45	28	rural	rural	ADJ
mkg-791	45	29	site	site	NOUN
mkg-791	45	30	.	.	PUNCT
mkg-791	46	1	the	the	DET
mkg-791	46	2	results	result	NOUN
mkg-791	46	3	showed	show	VERB
mkg-791	46	4	that	that	SCONJ
mkg-791	46	5	there	there	PRON
mkg-791	46	6	were	be	VERB
mkg-791	46	7	differences	difference	NOUN
mkg-791	46	8	priority	priority	NOUN
mkg-791	46	9	expectation	expectation	NOUN
mkg-791	46	10	assessment	assessment	NOUN
mkg-791	46	11	on	on	ADP
mkg-791	46	12	communication	communication	NOUN
mkg-791	46	13	performances	performance	NOUN
mkg-791	46	14	between	between	ADP
mkg-791	46	15	patients	patient	NOUN
mkg-791	46	16	in	in	ADP
mkg-791	46	17	cdhs	cdhs	PROPN
mkg-791	46	18	that	that	PRON
mkg-791	46	19	located	locate	VERB
mkg-791	46	20	in	in	ADP
mkg-791	46	21	urban	urban	ADJ
mkg-791	46	22	and	and	CCONJ
mkg-791	46	23	rural	rural	ADJ
mkg-791	46	24	area	area	NOUN
mkg-791	46	25	.	.	PUNCT
mkg-791	47	1	patients	patient	NOUN
mkg-791	47	2	in	in	ADP
mkg-791	47	3	urban	urban	ADJ
mkg-791	47	4	community	community	NOUN
mkg-791	47	5	dental	dental	ADJ
mkg-791	47	6	health	health	NOUN
mkg-791	47	7	service	service	NOUN
mkg-791	47	8	revealed	reveal	VERB
mkg-791	47	9	two	two	NUM
mkg-791	47	10	priority	priority	NOUN
mkg-791	47	11	aspects	aspect	NOUN
mkg-791	47	12	with	with	ADP
mkg-791	47	13	had	have	AUX
mkg-791	47	14	high	high	ADJ
mkg-791	47	15	expectation	expectation	NOUN
mkg-791	47	16	values	value	NOUN
mkg-791	47	17	,	,	PUNCT
mkg-791	47	18	namely	namely	ADV
mkg-791	47	19	the	the	DET
mkg-791	47	20	clarity	clarity	NOUN
mkg-791	47	21	of	of	ADP
mkg-791	47	22	instructions	instruction	NOUN
mkg-791	47	23	and	and	CCONJ
mkg-791	47	24	the	the	DET
mkg-791	47	25	ability	ability	NOUN
mkg-791	47	26	of	of	ADP
mkg-791	47	27	active	active	ADJ
mkg-791	47	28	listening	listening	NOUN
mkg-791	47	29	to	to	ADP
mkg-791	47	30	the	the	DET
mkg-791	47	31	patient	patient	NOUN
mkg-791	47	32	.	.	PUNCT
mkg-791	48	1	the	the	DET
mkg-791	48	2	lowest	low	ADJ
mkg-791	48	3	priority	priority	NOUN
mkg-791	48	4	aspect	aspect	NOUN
mkg-791	48	5	was	be	AUX
mkg-791	48	6	dentist	dentist	NOUN
mkg-791	48	7	-	-	PUNCT
mkg-791	48	8	patient	patient	NOUN
mkg-791	48	9	relationship	relationship	NOUN
mkg-791	48	10	.	.	PUNCT
mkg-791	49	1	in	in	ADP
mkg-791	49	2	contrast	contrast	NOUN
mkg-791	49	3	,	,	PUNCT
mkg-791	49	4	patients	patient	NOUN
mkg-791	49	5	in	in	ADP
mkg-791	49	6	rural	rural	ADJ
mkg-791	49	7	community	community	NOUN
mkg-791	49	8	dental	dental	ADJ
mkg-791	49	9	health	health	NOUN
mkg-791	49	10	service	service	NOUN
mkg-791	49	11	assessed	assess	VERB
mkg-791	49	12	that	that	SCONJ
mkg-791	49	13	the	the	DET
mkg-791	49	14	clarity	clarity	NOUN
mkg-791	49	15	of	of	ADP
mkg-791	49	16	instructions	instruction	NOUN
mkg-791	49	17	and	and	CCONJ
mkg-791	49	18	dentist	dentist	NOUN
mkg-791	49	19	-	-	PUNCT
mkg-791	49	20	patient	patient	NOUN
mkg-791	49	21	relationship	relationship	NOUN
mkg-791	49	22	had	have	VERB
mkg-791	49	23	high	high	ADJ
mkg-791	49	24	values	value	NOUN
mkg-791	49	25	,	,	PUNCT
mkg-791	49	26	while	while	SCONJ
mkg-791	49	27	the	the	DET
mkg-791	49	28	ability	ability	NOUN
mkg-791	49	29	of	of	ADP
mkg-791	49	30	active	active	ADJ
mkg-791	49	31	listening	listening	NOUN
mkg-791	49	32	to	to	ADP
mkg-791	49	33	the	the	DET
mkg-791	49	34	patient	patient	ADJ
mkg-791	49	35	aspect	aspect	NOUN
mkg-791	49	36	had	have	AUX
mkg-791	49	37	lebih	lebih	PROPN
mkg-791	49	38	mengharapkan	mengharapkan	PROPN
mkg-791	49	39	upaya	upaya	PROPN
mkg-791	49	40	membangun	membangun	VERB
mkg-791	49	41	hubungan	hubungan	ADJ
mkg-791	49	42	interpersonal	interpersonal	ADJ
mkg-791	49	43	dokter	dokter	PROPN
mkg-791	49	44	gigi	gigi	PROPN
mkg-791	49	45	dengan	dengan	PROPN
mkg-791	49	46	pasien	pasien	PROPN
mkg-791	49	47	dibandingkan	dibandingkan	PROPN
mkg-791	49	48	dengan	dengan	PROPN
mkg-791	49	49	pasien	pasien	PROPN
mkg-791	49	50	pada	pada	PROPN
mkg-791	49	51	puskesmas	puskesmas	PROPN
mkg-791	49	52	terletak	terletak	PROPN
mkg-791	49	53	di	di	PROPN
mkg-791	49	54	daerah	daerah	PROPN
mkg-791	49	55	perkotaan	perkotaan	PROPN
mkg-791	49	56	.	.	PUNCT
mkg-791	50	1	temuan	temuan	PROPN
mkg-791	50	2	ini	ini	PROPN
mkg-791	50	3	merupakan	merupakan	PROPN
mkg-791	50	4	informasi	informasi	PROPN
mkg-791	50	5	yang	yang	PROPN
mkg-791	50	6	berharga	berharga	PROPN
mkg-791	50	7	bagi	bagi	PROPN
mkg-791	50	8	penyedia	penyedia	PROPN
mkg-791	50	9	layanan	layanan	PROPN
mkg-791	50	10	kesehatan	kesehatan	PROPN
mkg-791	50	11	gigi	gigi	PROPN
mkg-791	50	12	untuk	untuk	PROPN
mkg-791	50	13	membangun	membangun	PROPN
mkg-791	50	14	strategi	strategi	PROPN
mkg-791	50	15	komunikasi	komunikasi	PROPN
mkg-791	50	16	berdasarkan	berdasarkan	PROPN
mkg-791	50	17	karakteristik	karakteristik	PROPN
mkg-791	50	18	masyarakat	masyarakat	PROPN
mkg-791	50	19	sasaran	sasaran	PROPN
mkg-791	50	20	.	.	PUNCT
mkg-791	51	1	kata	kata	PROPN
mkg-791	51	2	kunci	kunci	PROPN
mkg-791	51	3	:	:	PUNCT
mkg-791	51	4	penampilan	penampilan	PROPN
mkg-791	51	5	komunikasi	komunikasi	PROPN
mkg-791	51	6	,	,	PUNCT
mkg-791	51	7	harapan	harapan	PROPN
mkg-791	51	8	pasien	pasien	PROPN
mkg-791	51	9	,	,	PUNCT
mkg-791	51	10	pelayanan	pelayanan	VERB
mkg-791	51	11	kesehatan	kesehatan	PROPN
mkg-791	51	12	gigi	gigi	PROPN
mkg-791	51	13	correspondence	correspondence	NOUN
mkg-791	51	14	:	:	PUNCT
mkg-791	51	15	taufan	taufan	PROPN
mkg-791	51	16	bramantoro	bramantoro	NOUN
mkg-791	51	17	,	,	PUNCT
mkg-791	51	18	c	c	X
mkg-791	51	19	/	/	SYM
mkg-791	51	20	o	o	NOUN
mkg-791	51	21	:	:	PUNCT
mkg-791	51	22	departemen	departeman	NOUN
mkg-791	51	23	ilmu	ilmu	PROPN
mkg-791	51	24	kesehatan	kesehatan	PROPN
mkg-791	51	25	gigi	gigi	PROPN
mkg-791	51	26	masyarakat	masyarakat	PROPN
mkg-791	51	27	,	,	PUNCT
mkg-791	51	28	fakultas	fakulta	VERB
mkg-791	51	29	kedokteran	kedokteran	PROPN
mkg-791	51	30	gigi	gigi	PROPN
mkg-791	51	31	universitas	universitas	PROPN
mkg-791	51	32	airlangga	airlangga	PROPN
mkg-791	51	33	.	.	PUNCT
mkg-791	52	1	jl	jl	PROPN
mkg-791	52	2	.	.	PROPN
mkg-791	52	3	mayjend	mayjend	PROPN
mkg-791	52	4	.	.	PUNCT
mkg-791	53	1	prof	prof	PROPN
mkg-791	53	2	.	.	PUNCT
mkg-791	54	1	dr	dr	PROPN
mkg-791	54	2	.	.	PROPN
mkg-791	54	3	moestopo	moestopo	PROPN
mkg-791	54	4	47	47	NUM
mkg-791	54	5	surabaya	surabaya	PROPN
mkg-791	54	6	60132	60132	NUM
mkg-791	54	7	,	,	PUNCT
mkg-791	54	8	indonesia	indonesia	PROPN
mkg-791	54	9	.	.	PUNCT
mkg-791	55	1	e	e	X
mkg-791	55	2	-	-	NOUN
mkg-791	55	3	mail	mail	NOUN
mkg-791	55	4	:	:	PUNCT
mkg-791	56	1	tbramantoro@yahoo.com	tbramantoro@yahoo.com	X
mkg-791	56	2	�	�	PROPN
mkg-791	56	3	bramantoro	bramantoro	NOUN
mkg-791	56	4	and	and	CCONJ
mkg-791	56	5	hariyani	hariyani	ADV
mkg-791	56	6	:	:	PUNCT
mkg-791	56	7	patient	patient	NOUN
mkg-791	56	8	’s	’s	PART
mkg-791	56	9	expectation	expectation	NOUN
mkg-791	56	10	on	on	ADP
mkg-791	56	11	communication	communication	NOUN
mkg-791	56	12	performances	performance	NOUN
mkg-791	56	13	community	community	VERB
mkg-791	56	14	the	the	DET
mkg-791	56	15	lowest	low	ADJ
mkg-791	56	16	expectation	expectation	NOUN
mkg-791	56	17	value	value	NOUN
mkg-791	56	18	(	(	PUNCT
mkg-791	56	19	table	table	NOUN
mkg-791	56	20	1	1	NUM
mkg-791	56	21	)	)	PUNCT
mkg-791	56	22	.	.	PUNCT
mkg-791	57	1	the	the	DET
mkg-791	57	2	priority	priority	NOUN
mkg-791	57	3	order	order	NOUN
mkg-791	57	4	of	of	ADP
mkg-791	57	5	communication	communication	NOUN
mkg-791	57	6	performance	performance	NOUN
mkg-791	57	7	in	in	ADP
mkg-791	57	8	urban	urban	ADJ
mkg-791	57	9	and	and	CCONJ
mkg-791	57	10	rural	rural	ADJ
mkg-791	57	11	community	community	NOUN
mkg-791	57	12	dental	dental	ADJ
mkg-791	57	13	health	health	NOUN
mkg-791	57	14	services	service	NOUN
mkg-791	57	15	was	be	AUX
mkg-791	57	16	different	different	ADJ
mkg-791	57	17	(	(	PUNCT
mkg-791	57	18	table	table	NOUN
mkg-791	57	19	2	2	NUM
mkg-791	57	20	)	)	PUNCT
mkg-791	57	21	.	.	PUNCT
mkg-791	58	1	discussion	discussion	NOUN
mkg-791	58	2	cdhs	cdhs	PROPN
mkg-791	58	3	as	as	ADP
mkg-791	58	4	a	a	DET
mkg-791	58	5	health	health	NOUN
mkg-791	58	6	service	service	NOUN
mkg-791	58	7	provider	provider	NOUN
mkg-791	58	8	has	have	VERB
mkg-791	58	9	identical	identical	ADJ
mkg-791	58	10	characteristic	characteristic	ADJ
mkg-791	58	11	with	with	ADP
mkg-791	58	12	other	other	ADJ
mkg-791	58	13	service	service	NOUN
mkg-791	58	14	provider	provider	NOUN
mkg-791	58	15	.	.	PUNCT
mkg-791	59	1	it	it	PRON
mkg-791	59	2	has	have	VERB
mkg-791	59	3	intangible	intangible	ADJ
mkg-791	59	4	aspects	aspect	NOUN
mkg-791	59	5	that	that	PRON
mkg-791	59	6	shape	shape	VERB
mkg-791	59	7	the	the	DET
mkg-791	59	8	interaction	interaction	NOUN
mkg-791	59	9	between	between	ADP
mkg-791	59	10	health	health	NOUN
mkg-791	59	11	service	service	NOUN
mkg-791	59	12	provider	provider	NOUN
mkg-791	59	13	and	and	CCONJ
mkg-791	59	14	service	service	NOUN
mkg-791	59	15	users	user	NOUN
mkg-791	59	16	or	or	CCONJ
mkg-791	59	17	the	the	DET
mkg-791	59	18	patients.8,9	patients.8,9	NOUN
mkg-791	59	19	the	the	DET
mkg-791	59	20	patients	patient	NOUN
mkg-791	59	21	characteristics	characteristic	NOUN
mkg-791	59	22	have	have	VERB
mkg-791	59	23	significant	significant	ADJ
mkg-791	59	24	influence	influence	NOUN
mkg-791	59	25	on	on	ADP
mkg-791	59	26	the	the	DET
mkg-791	59	27	services	service	NOUN
mkg-791	59	28	of	of	ADP
mkg-791	59	29	the	the	DET
mkg-791	59	30	health	health	NOUN
mkg-791	59	31	care	care	NOUN
mkg-791	59	32	.	.	PUNCT
mkg-791	60	1	patients	patient	NOUN
mkg-791	60	2	as	as	ADP
mkg-791	60	3	an	an	DET
mkg-791	60	4	individual	individual	ADJ
mkg-791	60	5	influence	influence	NOUN
mkg-791	60	6	health	health	NOUN
mkg-791	60	7	care	care	NOUN
mkg-791	60	8	provided	provide	VERB
mkg-791	60	9	that	that	SCONJ
mkg-791	60	10	their	their	PRON
mkg-791	60	11	management	management	NOUN
mkg-791	60	12	improvement	improvement	NOUN
mkg-791	60	13	strategy	strategy	NOUN
mkg-791	60	14	depend	depend	VERB
mkg-791	60	15	on	on	ADP
mkg-791	60	16	customers	customer	NOUN
mkg-791	60	17	with	with	ADP
mkg-791	60	18	identical	identical	ADJ
mkg-791	60	19	needs.10	needs.10	ADJ
mkg-791	60	20	patients	patient	NOUN
mkg-791	60	21	’	'	PUNCT
mkg-791	60	22	perspective	perspective	NOUN
mkg-791	60	23	have	have	VERB
mkg-791	60	24	an	an	DET
mkg-791	60	25	important	important	ADJ
mkg-791	60	26	role	role	NOUN
mkg-791	60	27	in	in	ADP
mkg-791	60	28	monitoring	monitoring	NOUN
mkg-791	60	29	,	,	PUNCT
mkg-791	60	30	evaluation	evaluation	NOUN
mkg-791	60	31	,	,	PUNCT
mkg-791	60	32	and	and	CCONJ
mkg-791	60	33	improving	improve	VERB
mkg-791	60	34	quality	quality	NOUN
mkg-791	60	35	of	of	ADP
mkg-791	60	36	dental	dental	ADJ
mkg-791	60	37	health	health	NOUN
mkg-791	60	38	care	care	NOUN
mkg-791	60	39	services	service	NOUN
mkg-791	60	40	.	.	PUNCT
mkg-791	61	1	dental	dental	ADJ
mkg-791	61	2	health	health	NOUN
mkg-791	61	3	quality	quality	NOUN
mkg-791	61	4	ensure	ensure	VERB
mkg-791	61	5	their	their	PRON
mkg-791	61	6	patients	patient	NOUN
mkg-791	61	7	’	'	PUNCT
mkg-791	61	8	oral	oral	ADJ
mkg-791	61	9	health	health	NOUN
mkg-791	61	10	and	and	CCONJ
mkg-791	61	11	provide	provide	VERB
mkg-791	61	12	optimal	optimal	ADJ
mkg-791	61	13	solutions	solution	NOUN
mkg-791	61	14	regarding	regard	VERB
mkg-791	61	15	their	their	PRON
mkg-791	61	16	oral	oral	ADJ
mkg-791	61	17	health	health	NOUN
mkg-791	61	18	function,11	function,11	NOUN
mkg-791	61	19	the	the	DET
mkg-791	61	20	dental	dental	ADJ
mkg-791	61	21	health	health	NOUN
mkg-791	61	22	service	service	NOUN
mkg-791	61	23	quality	quality	NOUN
mkg-791	61	24	also	also	ADV
mkg-791	61	25	was	be	AUX
mkg-791	61	26	determined	determine	VERB
mkg-791	61	27	by	by	ADP
mkg-791	61	28	good	good	ADJ
mkg-791	61	29	relations	relation	NOUN
mkg-791	61	30	between	between	ADP
mkg-791	61	31	doctor	doctor	NOUN
mkg-791	61	32	and	and	CCONJ
mkg-791	61	33	patient	patient	NOUN
mkg-791	61	34	,	,	PUNCT
mkg-791	61	35	availability	availability	NOUN
mkg-791	61	36	of	of	ADP
mkg-791	61	37	basic	basic	ADJ
mkg-791	61	38	infrastructure	infrastructure	NOUN
mkg-791	61	39	,	,	PUNCT
mkg-791	61	40	time	time	NOUN
mkg-791	61	41	spent	spend	VERB
mkg-791	61	42	for	for	ADP
mkg-791	61	43	consultation	consultation	NOUN
mkg-791	61	44	and	and	CCONJ
mkg-791	61	45	information	information	NOUN
mkg-791	61	46	given	give	VERB
mkg-791	61	47	during	during	ADP
mkg-791	61	48	consultation	consultation	NOUN
mkg-791	61	49	,	,	PUNCT
mkg-791	61	50	and	and	CCONJ
mkg-791	61	51	waiting	wait	VERB
mkg-791	61	52	time.12	time.12	NOUN
mkg-791	61	53	other	other	ADJ
mkg-791	61	54	perspective	perspective	NOUN
mkg-791	61	55	that	that	PRON
mkg-791	61	56	have	have	VERB
mkg-791	61	57	important	important	ADJ
mkg-791	61	58	role	role	NOUN
mkg-791	61	59	in	in	ADP
mkg-791	61	60	dental	dental	ADJ
mkg-791	61	61	health	health	NOUN
mkg-791	61	62	service	service	NOUN
mkg-791	61	63	quality	quality	NOUN
mkg-791	61	64	is	be	AUX
mkg-791	61	65	the	the	DET
mkg-791	61	66	dental	dental	ADJ
mkg-791	61	67	health	health	NOUN
mkg-791	61	68	services	service	NOUN
mkg-791	61	69	provide	provide	VERB
mkg-791	61	70	appropriate	appropriate	ADJ
mkg-791	61	71	service	service	NOUN
mkg-791	61	72	in	in	ADP
mkg-791	61	73	a	a	DET
mkg-791	61	74	sociocultural	sociocultural	ADJ
mkg-791	61	75	view.13	view.13	NOUN
mkg-791	61	76	the	the	DET
mkg-791	61	77	interaction	interaction	NOUN
mkg-791	61	78	between	between	ADP
mkg-791	61	79	provider	provider	NOUN
mkg-791	61	80	and	and	CCONJ
mkg-791	61	81	patients	patient	NOUN
mkg-791	61	82	make	make	VERB
mkg-791	61	83	health	health	NOUN
mkg-791	61	84	service	service	NOUN
mkg-791	61	85	providers	provider	NOUN
mkg-791	61	86	aware	aware	ADJ
mkg-791	61	87	to	to	PART
mkg-791	61	88	always	always	ADV
mkg-791	61	89	improve	improve	VERB
mkg-791	61	90	their	their	PRON
mkg-791	61	91	service	service	NOUN
mkg-791	61	92	quality	quality	NOUN
mkg-791	61	93	.	.	PUNCT
mkg-791	62	1	the	the	DET
mkg-791	62	2	effort	effort	NOUN
mkg-791	62	3	of	of	ADP
mkg-791	62	4	quality	quality	NOUN
mkg-791	62	5	improvement	improvement	NOUN
mkg-791	62	6	needs	need	VERB
mkg-791	62	7	to	to	PART
mkg-791	62	8	be	be	AUX
mkg-791	62	9	emphasized	emphasize	VERB
mkg-791	62	10	not	not	PART
mkg-791	62	11	only	only	ADV
mkg-791	62	12	in	in	ADP
mkg-791	62	13	the	the	DET
mkg-791	62	14	improvement	improvement	NOUN
mkg-791	62	15	of	of	ADP
mkg-791	62	16	physical	physical	ADJ
mkg-791	62	17	performances	performance	NOUN
mkg-791	62	18	,	,	PUNCT
mkg-791	62	19	but	but	CCONJ
mkg-791	62	20	also	also	ADV
mkg-791	62	21	in	in	ADP
mkg-791	62	22	the	the	DET
mkg-791	62	23	awareness	awareness	NOUN
mkg-791	62	24	of	of	ADP
mkg-791	62	25	the	the	DET
mkg-791	62	26	importance	importance	NOUN
mkg-791	62	27	of	of	ADP
mkg-791	62	28	community	community	NOUN
mkg-791	62	29	aspects	aspect	NOUN
mkg-791	62	30	,	,	PUNCT
mkg-791	62	31	as	as	SCONJ
mkg-791	62	32	it	it	PRON
mkg-791	62	33	can	can	AUX
mkg-791	62	34	establish	establish	VERB
mkg-791	62	35	personal	personal	ADJ
mkg-791	62	36	and	and	CCONJ
mkg-791	62	37	humanistic	humanistic	ADJ
mkg-791	62	38	approach	approach	NOUN
mkg-791	62	39	in	in	ADP
mkg-791	62	40	a	a	DET
mkg-791	62	41	dental	dental	ADJ
mkg-791	62	42	health	health	NOUN
mkg-791	62	43	service	service	NOUN
mkg-791	62	44	.	.	PUNCT
mkg-791	63	1	the	the	DET
mkg-791	63	2	improvement	improvement	NOUN
mkg-791	63	3	efforts	effort	NOUN
mkg-791	63	4	should	should	AUX
mkg-791	63	5	be	be	AUX
mkg-791	63	6	focused	focus	VERB
mkg-791	63	7	in	in	ADP
mkg-791	63	8	fulfilling	fulfil	VERB
mkg-791	63	9	patient	patient	NOUN
mkg-791	63	10	’s	’s	PART
mkg-791	63	11	needs	need	NOUN
mkg-791	63	12	and	and	CCONJ
mkg-791	63	13	expectation	expectation	NOUN
mkg-791	63	14	of	of	ADP
mkg-791	63	15	health	health	NOUN
mkg-791	63	16	service.8	service.8	PROPN
mkg-791	63	17	it	it	PRON
mkg-791	63	18	will	will	AUX
mkg-791	63	19	affect	affect	VERB
mkg-791	63	20	in	in	ADP
mkg-791	63	21	improving	improve	VERB
mkg-791	63	22	the	the	DET
mkg-791	63	23	utilization	utilization	NOUN
mkg-791	63	24	of	of	ADP
mkg-791	63	25	services	service	NOUN
mkg-791	63	26	,	,	PUNCT
mkg-791	63	27	health	health	NOUN
mkg-791	63	28	service	service	NOUN
mkg-791	63	29	outcomes	outcome	NOUN
mkg-791	63	30	,	,	PUNCT
mkg-791	63	31	and	and	CCONJ
mkg-791	63	32	clinical	clinical	ADJ
mkg-791	63	33	decision	decision	NOUN
mkg-791	63	34	making.11,14	making.11,14	NOUN
mkg-791	63	35	understanding	understand	VERB
mkg-791	63	36	patient	patient	NOUN
mkg-791	63	37	’s	’s	PART
mkg-791	63	38	perspective	perspective	NOUN
mkg-791	63	39	in	in	ADP
mkg-791	63	40	service	service	NOUN
mkg-791	63	41	quality	quality	NOUN
mkg-791	63	42	is	be	AUX
mkg-791	63	43	a	a	DET
mkg-791	63	44	basic	basic	ADJ
mkg-791	63	45	strategy	strategy	NOUN
mkg-791	63	46	to	to	PART
mkg-791	63	47	achieve	achieve	VERB
mkg-791	63	48	the	the	DET
mkg-791	63	49	quality	quality	NOUN
mkg-791	63	50	improvement	improvement	NOUN
mkg-791	63	51	.	.	PUNCT
mkg-791	64	1	patient	patient	NOUN
mkg-791	64	2	’s	’s	PART
mkg-791	64	3	perpective	perpective	ADJ
mkg-791	64	4	are	be	AUX
mkg-791	64	5	shaped	shape	VERB
mkg-791	64	6	by	by	ADP
mkg-791	64	7	their	their	PRON
mkg-791	64	8	expectation	expectation	NOUN
mkg-791	64	9	which	which	PRON
mkg-791	64	10	they	they	PRON
mkg-791	64	11	set	set	VERB
mkg-791	64	12	as	as	ADP
mkg-791	64	13	their	their	PRON
mkg-791	64	14	standards	standard	NOUN
mkg-791	64	15	as	as	ADV
mkg-791	64	16	well	well	ADV
mkg-791	64	17	as	as	ADP
mkg-791	64	18	their	their	PRON
mkg-791	64	19	experiences.9	experiences.9	NOUN
mkg-791	64	20	thus	thus	ADV
mkg-791	64	21	the	the	DET
mkg-791	64	22	assessment	assessment	NOUN
mkg-791	64	23	of	of	ADP
mkg-791	64	24	patients	patient	NOUN
mkg-791	64	25	’	'	PUNCT
mkg-791	64	26	expectation	expectation	NOUN
mkg-791	64	27	value	value	NOUN
mkg-791	64	28	on	on	ADP
mkg-791	64	29	communication	communication	NOUN
mkg-791	64	30	performances	performance	NOUN
mkg-791	64	31	can	can	AUX
mkg-791	64	32	be	be	AUX
mkg-791	64	33	used	use	VERB
mkg-791	64	34	as	as	ADP
mkg-791	64	35	a	a	DET
mkg-791	64	36	supporting	support	VERB
mkg-791	64	37	material	material	NOUN
mkg-791	64	38	in	in	ADP
mkg-791	64	39	institutional	institutional	ADJ
mkg-791	64	40	programs	program	NOUN
mkg-791	64	41	planning	planning	NOUN
mkg-791	64	42	process	process	NOUN
mkg-791	64	43	.	.	PUNCT
mkg-791	65	1	this	this	DET
mkg-791	65	2	research	research	NOUN
mkg-791	65	3	illustrates	illustrate	VERB
mkg-791	65	4	that	that	SCONJ
mkg-791	65	5	there	there	PRON
mkg-791	65	6	were	be	VERB
mkg-791	65	7	similarity	similarity	NOUN
mkg-791	65	8	and	and	CCONJ
mkg-791	65	9	difference	difference	NOUN
mkg-791	65	10	of	of	ADP
mkg-791	65	11	expectation	expectation	NOUN
mkg-791	65	12	value	value	NOUN
mkg-791	65	13	on	on	ADP
mkg-791	65	14	communication	communication	NOUN
mkg-791	65	15	performances	performance	NOUN
mkg-791	65	16	between	between	ADP
mkg-791	65	17	patients	patient	NOUN
mkg-791	65	18	in	in	ADP
mkg-791	65	19	urban	urban	ADJ
mkg-791	65	20	and	and	CCONJ
mkg-791	65	21	rural	rural	ADJ
mkg-791	65	22	cdhss	cdhss	ADJ
mkg-791	65	23	.	.	PUNCT
mkg-791	66	1	this	this	DET
mkg-791	66	2	research	research	NOUN
mkg-791	66	3	showed	show	VERB
mkg-791	66	4	that	that	SCONJ
mkg-791	66	5	both	both	DET
mkg-791	66	6	patients	patient	NOUN
mkg-791	66	7	in	in	ADP
mkg-791	66	8	urban	urban	ADJ
mkg-791	66	9	and	and	CCONJ
mkg-791	66	10	rural	rural	ADJ
mkg-791	66	11	cdhss	cdhss	PROPN
mkg-791	66	12	have	have	VERB
mkg-791	66	13	a	a	DET
mkg-791	66	14	high	high	ADJ
mkg-791	66	15	expectation	expectation	NOUN
mkg-791	66	16	value	value	NOUN
mkg-791	66	17	on	on	ADP
mkg-791	66	18	the	the	DET
mkg-791	66	19	clarity	clarity	NOUN
mkg-791	66	20	of	of	ADP
mkg-791	66	21	instruction	instruction	NOUN
mkg-791	66	22	.	.	PUNCT
mkg-791	67	1	however	however	ADV
mkg-791	67	2	,	,	PUNCT
mkg-791	67	3	urban	urban	ADJ
mkg-791	67	4	and	and	CCONJ
mkg-791	67	5	rural	rural	ADJ
mkg-791	67	6	patient	patient	NOUN
mkg-791	67	7	’s	’s	PART
mkg-791	67	8	expectation	expectation	NOUN
mkg-791	67	9	values	value	NOUN
mkg-791	67	10	on	on	ADP
mkg-791	67	11	communication	communication	NOUN
mkg-791	67	12	performances	performance	NOUN
mkg-791	67	13	differ	differ	VERB
mkg-791	67	14	with	with	ADP
mkg-791	67	15	regard	regard	NOUN
mkg-791	67	16	to	to	ADP
mkg-791	67	17	dentist	dentist	NOUN
mkg-791	67	18	-	-	PUNCT
mkg-791	67	19	patient	patient	NOUN
mkg-791	67	20	relationship	relationship	NOUN
mkg-791	67	21	aspect	aspect	NOUN
mkg-791	67	22	and	and	CCONJ
mkg-791	67	23	ability	ability	NOUN
mkg-791	67	24	active	active	ADJ
mkg-791	67	25	listening	listening	NOUN
mkg-791	67	26	to	to	ADP
mkg-791	67	27	the	the	DET
mkg-791	67	28	patient	patient	ADJ
mkg-791	67	29	aspect	aspect	NOUN
mkg-791	67	30	.	.	PUNCT
mkg-791	68	1	both	both	DET
mkg-791	68	2	urban	urban	ADJ
mkg-791	68	3	and	and	CCONJ
mkg-791	68	4	rural	rural	ADJ
mkg-791	68	5	cdhss	cdhss	ADJ
mkg-791	68	6	patients	patient	NOUN
mkg-791	68	7	showed	show	VERB
mkg-791	68	8	the	the	DET
mkg-791	68	9	highest	high	ADJ
mkg-791	68	10	expectation	expectation	NOUN
mkg-791	68	11	value	value	NOUN
mkg-791	68	12	on	on	ADP
mkg-791	68	13	the	the	DET
mkg-791	68	14	clarity	clarity	NOUN
mkg-791	68	15	of	of	ADP
mkg-791	68	16	instruction	instruction	NOUN
mkg-791	68	17	given	give	VERB
mkg-791	68	18	by	by	ADP
mkg-791	68	19	the	the	DET
mkg-791	68	20	dentist	dentist	NOUN
mkg-791	68	21	.	.	PUNCT
mkg-791	69	1	it	it	PRON
mkg-791	69	2	represents	represent	VERB
mkg-791	69	3	that	that	SCONJ
mkg-791	69	4	patients	patient	NOUN
mkg-791	69	5	need	need	VERB
mkg-791	69	6	a	a	DET
mkg-791	69	7	clear	clear	ADJ
mkg-791	69	8	instruction	instruction	NOUN
mkg-791	69	9	and	and	CCONJ
mkg-791	69	10	they	they	PRON
mkg-791	69	11	value	value	VERB
mkg-791	69	12	it	it	PRON
mkg-791	69	13	as	as	ADP
mkg-791	69	14	the	the	DET
mkg-791	69	15	most	most	ADV
mkg-791	69	16	important	important	ADJ
mkg-791	69	17	thing	thing	NOUN
mkg-791	69	18	in	in	ADP
mkg-791	69	19	the	the	DET
mkg-791	69	20	dentist	dentist	NOUN
mkg-791	69	21	’s	’s	PART
mkg-791	69	22	communication	communication	NOUN
mkg-791	69	23	performances	performance	NOUN
mkg-791	69	24	.	.	PUNCT
mkg-791	70	1	in	in	ADP
mkg-791	70	2	contrast	contrast	NOUN
mkg-791	70	3	,	,	PUNCT
mkg-791	70	4	urban	urban	ADJ
mkg-791	70	5	and	and	CCONJ
mkg-791	70	6	rural	rural	ADJ
mkg-791	70	7	patients	patient	NOUN
mkg-791	70	8	have	have	VERB
mkg-791	70	9	different	different	ADJ
mkg-791	70	10	perspective	perspective	NOUN
mkg-791	70	11	related	relate	VERB
mkg-791	70	12	with	with	ADP
mkg-791	70	13	dentist	dentist	NOUN
mkg-791	70	14	-	-	PUNCT
mkg-791	70	15	patient	patient	NOUN
mkg-791	70	16	building	building	NOUN
mkg-791	70	17	relationship	relationship	NOUN
mkg-791	70	18	aspect	aspect	NOUN
mkg-791	70	19	.	.	PUNCT
mkg-791	71	1	patients	patient	NOUN
mkg-791	71	2	in	in	ADP
mkg-791	71	3	urban	urban	ADJ
mkg-791	71	4	community	community	NOUN
mkg-791	71	5	dental	dental	ADJ
mkg-791	71	6	health	health	NOUN
mkg-791	71	7	service	service	NOUN
mkg-791	71	8	assess	assess	NOUN
mkg-791	71	9	that	that	SCONJ
mkg-791	71	10	dentist	dentist	NOUN
mkg-791	71	11	-	-	PUNCT
mkg-791	71	12	patient	patient	NOUN
mkg-791	71	13	building	building	NOUN
mkg-791	71	14	relationship	relationship	NOUN
mkg-791	71	15	aspect	aspect	NOUN
mkg-791	71	16	was	be	AUX
mkg-791	71	17	not	not	PART
mkg-791	71	18	the	the	DET
mkg-791	71	19	main	main	ADJ
mkg-791	71	20	priority	priority	NOUN
mkg-791	71	21	aspect	aspect	NOUN
mkg-791	71	22	.	.	PUNCT
mkg-791	72	1	meanwhile	meanwhile	ADV
mkg-791	72	2	,	,	PUNCT
mkg-791	72	3	patients	patient	NOUN
mkg-791	72	4	in	in	ADP
mkg-791	72	5	rural	rural	ADJ
mkg-791	72	6	area	area	NOUN
mkg-791	72	7	consider	consider	VERB
mkg-791	72	8	that	that	SCONJ
mkg-791	72	9	dentist	dentist	NOUN
mkg-791	72	10	-	-	PUNCT
mkg-791	72	11	patient	patient	NOUN
mkg-791	72	12	building	building	NOUN
mkg-791	72	13	relationship	relationship	NOUN
mkg-791	72	14	aspect	aspect	NOUN
mkg-791	72	15	was	be	AUX
mkg-791	72	16	the	the	DET
mkg-791	72	17	important	important	ADJ
mkg-791	72	18	aspect	aspect	NOUN
mkg-791	72	19	on	on	ADP
mkg-791	72	20	dental	dental	ADJ
mkg-791	72	21	health	health	NOUN
mkg-791	72	22	service	service	NOUN
mkg-791	72	23	process	process	NOUN
mkg-791	72	24	.	.	PUNCT
mkg-791	73	1	this	this	DET
mkg-791	73	2	phenomenon	phenomenon	NOUN
mkg-791	73	3	was	be	AUX
mkg-791	73	4	caused	cause	VERB
mkg-791	73	5	by	by	ADP
mkg-791	73	6	the	the	DET
mkg-791	73	7	differences	difference	NOUN
mkg-791	73	8	of	of	ADP
mkg-791	73	9	social	social	ADJ
mkg-791	73	10	living	living	NOUN
mkg-791	73	11	characteristic	characteristic	NOUN
mkg-791	73	12	.	.	PUNCT
mkg-791	74	1	people	people	NOUN
mkg-791	74	2	in	in	ADP
mkg-791	74	3	rural	rural	ADJ
mkg-791	74	4	community	community	NOUN
mkg-791	74	5	have	have	VERB
mkg-791	74	6	low	low	ADJ
mkg-791	74	7	variation	variation	NOUN
mkg-791	74	8	of	of	ADP
mkg-791	74	9	social	social	ADJ
mkg-791	74	10	life	life	NOUN
mkg-791	74	11	,	,	PUNCT
mkg-791	74	12	culture	culture	NOUN
mkg-791	74	13	and	and	CCONJ
mkg-791	74	14	economic	economic	ADJ
mkg-791	74	15	condition	condition	NOUN
mkg-791	74	16	.	.	PUNCT
mkg-791	75	1	on	on	ADP
mkg-791	75	2	the	the	DET
mkg-791	75	3	other	other	ADJ
mkg-791	75	4	hand	hand	NOUN
mkg-791	75	5	,	,	PUNCT
mkg-791	75	6	urban	urban	ADJ
mkg-791	75	7	community	community	NOUN
mkg-791	75	8	has	have	VERB
mkg-791	75	9	high	high	ADJ
mkg-791	75	10	variation	variation	NOUN
mkg-791	75	11	of	of	ADP
mkg-791	75	12	social	social	ADJ
mkg-791	75	13	,	,	PUNCT
mkg-791	75	14	culture	culture	NOUN
mkg-791	75	15	and	and	CCONJ
mkg-791	75	16	economic	economic	ADJ
mkg-791	75	17	condition	condition	NOUN
mkg-791	75	18	,	,	PUNCT
mkg-791	75	19	as	as	ADV
mkg-791	75	20	well	well	ADV
mkg-791	75	21	as	as	ADP
mkg-791	75	22	the	the	DET
mkg-791	75	23	high	high	ADJ
mkg-791	75	24	density	density	NOUN
mkg-791	75	25	of	of	ADP
mkg-791	75	26	living	living	NOUN
mkg-791	75	27	area	area	NOUN
mkg-791	75	28	.	.	PUNCT
mkg-791	76	1	the	the	DET
mkg-791	76	2	differences	difference	NOUN
mkg-791	76	3	between	between	ADP
mkg-791	76	4	urban	urban	ADJ
mkg-791	76	5	and	and	CCONJ
mkg-791	76	6	rural	rural	ADJ
mkg-791	76	7	social	social	ADJ
mkg-791	76	8	characteristic	characteristic	NOUN
mkg-791	76	9	have	have	VERB
mkg-791	76	10	significant	significant	ADJ
mkg-791	76	11	role	role	NOUN
mkg-791	76	12	in	in	ADP
mkg-791	76	13	building	build	VERB
mkg-791	76	14	people	people	NOUN
mkg-791	76	15	perspective.15	perspective.15	PROPN
mkg-791	76	16	people	people	NOUN
mkg-791	76	17	in	in	ADP
mkg-791	76	18	urban	urban	ADJ
mkg-791	76	19	and	and	CCONJ
mkg-791	76	20	rural	rural	ADJ
mkg-791	76	21	area	area	NOUN
mkg-791	76	22	also	also	ADV
mkg-791	76	23	differ	differ	VERB
mkg-791	76	24	regarding	regard	VERB
mkg-791	76	25	the	the	DET
mkg-791	76	26	social	social	ADJ
mkg-791	76	27	life	life	NOUN
mkg-791	76	28	perspective	perspective	NOUN
mkg-791	76	29	.	.	PUNCT
mkg-791	77	1	people	people	NOUN
mkg-791	77	2	in	in	ADP
mkg-791	77	3	urban	urban	ADJ
mkg-791	77	4	table	table	NOUN
mkg-791	77	5	2	2	NUM
mkg-791	77	6	.	.	PUNCT
mkg-791	77	7	priority	priority	NOUN
mkg-791	77	8	order	order	NOUN
mkg-791	77	9	of	of	ADP
mkg-791	77	10	communication	communication	NOUN
mkg-791	77	11	performances	performance	NOUN
mkg-791	77	12	in	in	ADP
mkg-791	77	13	urban	urban	ADJ
mkg-791	77	14	and	and	CCONJ
mkg-791	77	15	rural	rural	ADJ
mkg-791	77	16	community	community	NOUN
mkg-791	77	17	dental	dental	ADJ
mkg-791	77	18	health	health	NOUN
mkg-791	77	19	services	service	NOUN
mkg-791	77	20	variables	variable	VERB
mkg-791	77	21	priority	priority	NOUN
mkg-791	77	22	series	series	NOUN
mkg-791	77	23	in	in	ADP
mkg-791	77	24	cdhs	cdhs	PROPN
mkg-791	77	25	urban	urban	ADJ
mkg-791	77	26	rural	rural	ADJ
mkg-791	77	27	dentist	dentist	NOUN
mkg-791	77	28	-	-	PUNCT
mkg-791	77	29	patient	patient	NOUN
mkg-791	77	30	relationship	relationship	NOUN
mkg-791	77	31	4	4	NUM
mkg-791	77	32	2	2	NUM
mkg-791	77	33	ability	ability	NOUN
mkg-791	77	34	active	active	ADJ
mkg-791	77	35	listening	listen	VERB
mkg-791	77	36	to	to	ADP
mkg-791	77	37	the	the	DET
mkg-791	77	38	patient	patient	ADJ
mkg-791	77	39	2	2	NUM
mkg-791	77	40	4	4	NUM
mkg-791	77	41	adequacy	adequacy	NOUN
mkg-791	77	42	of	of	ADP
mkg-791	77	43	explanations	explanation	NOUN
mkg-791	77	44	to	to	ADP
mkg-791	77	45	the	the	DET
mkg-791	77	46	patient	patient	NOUN
mkg-791	77	47	3	3	NUM
mkg-791	77	48	3	3	NUM
mkg-791	77	49	clarity	clarity	NOUN
mkg-791	77	50	of	of	ADP
mkg-791	77	51	instructions	instruction	NOUN
mkg-791	77	52	1	1	NUM
mkg-791	77	53	1	1	NUM
mkg-791	77	54	table	table	NOUN
mkg-791	77	55	1	1	NUM
mkg-791	77	56	.	.	PUNCT
mkg-791	77	57	expectation	expectation	NOUN
mkg-791	77	58	value	value	NOUN
mkg-791	77	59	of	of	ADP
mkg-791	77	60	communication	communication	NOUN
mkg-791	77	61	performances	performance	NOUN
mkg-791	77	62	in	in	ADP
mkg-791	77	63	urban	urban	ADJ
mkg-791	77	64	and	and	CCONJ
mkg-791	77	65	rural	rural	ADJ
mkg-791	77	66	community	community	NOUN
mkg-791	77	67	dental	dental	ADJ
mkg-791	77	68	health	health	NOUN
mkg-791	77	69	service	service	NOUN
mkg-791	77	70	variables	variable	VERB
mkg-791	77	71	urban	urban	ADJ
mkg-791	77	72	rural	rural	ADJ
mkg-791	77	73	mean	mean	NOUN
mkg-791	77	74	standard	standard	ADJ
mkg-791	77	75	deviation	deviation	NOUN
mkg-791	77	76	mean	mean	VERB
mkg-791	77	77	standard	standard	ADJ
mkg-791	77	78	deviation	deviation	NOUN
mkg-791	77	79	dentist	dentist	NOUN
mkg-791	77	80	-	-	PUNCT
mkg-791	77	81	patient	patient	NOUN
mkg-791	77	82	relationship	relationship	NOUN
mkg-791	77	83	4.44	4.44	NUM
mkg-791	77	84	0.736	0.736	NUM
mkg-791	77	85	4.88	4.88	NUM
mkg-791	77	86	0.329	0.329	NUM
mkg-791	77	87	ability	ability	NOUN
mkg-791	77	88	active	active	ADJ
mkg-791	77	89	listening	listening	NOUN
mkg-791	77	90	to	to	ADP
mkg-791	77	91	the	the	DET
mkg-791	77	92	patient	patient	NOUN
mkg-791	77	93	4.53	4.53	NUM
mkg-791	77	94	0.675	0.675	NUM
mkg-791	77	95	4.79	4.79	NUM
mkg-791	77	96	0.411	0.411	NUM
mkg-791	77	97	adequacy	adequacy	NOUN
mkg-791	77	98	of	of	ADP
mkg-791	77	99	explanations	explanation	NOUN
mkg-791	77	100	to	to	ADP
mkg-791	77	101	the	the	DET
mkg-791	77	102	patient	patient	NOUN
mkg-791	77	103	4.51	4.51	NUM
mkg-791	77	104	0.716	0.716	NUM
mkg-791	77	105	4.86	4.86	NUM
mkg-791	77	106	0.343	0.343	NUM
mkg-791	77	107	clarity	clarity	NOUN
mkg-791	77	108	of	of	ADP
mkg-791	77	109	instructions	instruction	NOUN
mkg-791	77	110	4.54	4.54	NUM
mkg-791	77	111	0.610	0.610	NUM
mkg-791	77	112	4.90	4.90	NUM
mkg-791	77	113	0.305	0.305	NUM
mkg-791	77	114	�	�	PROPN
mkg-791	77	115	dent	dent	NOUN
mkg-791	77	116	.	.	PUNCT
mkg-791	78	1	j.	j.	PROPN
mkg-791	78	2	(	(	PUNCT
mkg-791	78	3	maj	maj	PROPN
mkg-791	78	4	.	.	PROPN
mkg-791	78	5	ked	ked	PROPN
mkg-791	78	6	.	.	PUNCT
mkg-791	79	1	gigi	gigi	PROPN
mkg-791	79	2	)	)	PUNCT
mkg-791	79	3	,	,	PUNCT
mkg-791	79	4	volume	volume	NOUN
mkg-791	79	5	46	46	NUM
mkg-791	79	6	number	number	NOUN
mkg-791	79	7	1	1	NUM
mkg-791	79	8	march	march	NOUN
mkg-791	79	9	2013	2013	NUM
mkg-791	79	10	:	:	PUNCT
mkg-791	79	11	1–4	1–4	NUM
mkg-791	79	12	area	area	NOUN
mkg-791	79	13	have	have	VERB
mkg-791	79	14	more	more	ADJ
mkg-791	79	15	self	self	NOUN
mkg-791	79	16	-	-	PUNCT
mkg-791	79	17	individual	individual	ADJ
mkg-791	79	18	focus	focus	NOUN
mkg-791	79	19	and	and	CCONJ
mkg-791	79	20	pragmatism	pragmatism	NOUN
mkg-791	79	21	perspective	perspective	NOUN
mkg-791	79	22	than	than	ADP
mkg-791	79	23	in	in	ADP
mkg-791	79	24	rural	rural	ADJ
mkg-791	79	25	area	area	NOUN
mkg-791	79	26	.	.	PUNCT
mkg-791	80	1	as	as	ADP
mkg-791	80	2	a	a	DET
mkg-791	80	3	consequence	consequence	NOUN
mkg-791	80	4	,	,	PUNCT
mkg-791	80	5	people	people	NOUN
mkg-791	80	6	in	in	ADP
mkg-791	80	7	urban	urban	ADJ
mkg-791	80	8	area	area	NOUN
mkg-791	80	9	tend	tend	VERB
mkg-791	80	10	to	to	PART
mkg-791	80	11	be	be	AUX
mkg-791	80	12	more	more	ADV
mkg-791	80	13	sensitive	sensitive	ADJ
mkg-791	80	14	in	in	ADP
mkg-791	80	15	expecting	expect	VERB
mkg-791	80	16	pragmatic	pragmatic	ADJ
mkg-791	80	17	approach	approach	NOUN
mkg-791	80	18	and	and	CCONJ
mkg-791	80	19	in	in	ADP
mkg-791	80	20	assessing	assess	VERB
mkg-791	80	21	their	their	PRON
mkg-791	80	22	needs	need	NOUN
mkg-791	80	23	of	of	ADP
mkg-791	80	24	fulfillment.15	fulfillment.15	PROPN
mkg-791	80	25	urban	urban	PROPN
mkg-791	80	26	’s	’s	PART
mkg-791	80	27	people	people	NOUN
mkg-791	80	28	have	have	VERB
mkg-791	80	29	different	different	ADJ
mkg-791	80	30	characteristics	characteristic	NOUN
mkg-791	80	31	than	than	ADP
mkg-791	80	32	rural	rural	ADJ
mkg-791	80	33	’s	’	NOUN
mkg-791	80	34	that	that	PRON
mkg-791	80	35	can	can	AUX
mkg-791	80	36	affect	affect	VERB
mkg-791	80	37	the	the	DET
mkg-791	80	38	dental	dental	ADJ
mkg-791	80	39	treatment	treatment	NOUN
mkg-791	80	40	approaches	approach	NOUN
mkg-791	80	41	in	in	ADP
mkg-791	80	42	the	the	DET
mkg-791	80	43	two	two	NUM
mkg-791	80	44	areas	area	NOUN
mkg-791	80	45	.	.	PUNCT
mkg-791	81	1	the	the	DET
mkg-791	81	2	approaches	approach	NOUN
mkg-791	81	3	are	be	AUX
mkg-791	81	4	not	not	PART
mkg-791	81	5	only	only	ADV
mkg-791	81	6	related	relate	VERB
mkg-791	81	7	with	with	ADP
mkg-791	81	8	dental	dental	ADJ
mkg-791	81	9	knowledge	knowledge	NOUN
mkg-791	81	10	and	and	CCONJ
mkg-791	81	11	technical	technical	ADJ
mkg-791	81	12	skills	skill	NOUN
mkg-791	81	13	,	,	PUNCT
mkg-791	81	14	but	but	CCONJ
mkg-791	81	15	also	also	ADV
mkg-791	81	16	the	the	DET
mkg-791	81	17	dentist	dentist	NOUN
mkg-791	81	18	’s	’s	PART
mkg-791	81	19	ability	ability	NOUN
mkg-791	81	20	on	on	AUX
mkg-791	81	21	communicate	communicate	VERB
mkg-791	81	22	with	with	ADP
mkg-791	81	23	patients	patient	NOUN
mkg-791	81	24	.	.	PUNCT
mkg-791	82	1	the	the	DET
mkg-791	82	2	differences	difference	NOUN
mkg-791	82	3	of	of	ADP
mkg-791	82	4	patients	patient	NOUN
mkg-791	82	5	perspective	perspective	VERB
mkg-791	82	6	in	in	ADP
mkg-791	82	7	regard	regard	NOUN
mkg-791	82	8	to	to	ADP
mkg-791	82	9	their	their	PRON
mkg-791	82	10	social	social	ADJ
mkg-791	82	11	living	living	NOUN
mkg-791	82	12	environment	environment	NOUN
mkg-791	82	13	affect	affect	VERB
mkg-791	82	14	their	their	PRON
mkg-791	82	15	buying	buying	NOUN
mkg-791	82	16	and	and	CCONJ
mkg-791	82	17	consuming	consume	VERB
mkg-791	82	18	consideration	consideration	NOUN
mkg-791	82	19	that	that	SCONJ
mkg-791	82	20	shaping	shape	VERB
mkg-791	82	21	their	their	PRON
mkg-791	82	22	decision	decision	NOUN
mkg-791	82	23	in	in	ADP
mkg-791	82	24	selecting	select	VERB
mkg-791	82	25	service	service	NOUN
mkg-791	82	26	providers.6,16	providers.6,16	NOUN
mkg-791	82	27	patients	patient	NOUN
mkg-791	82	28	perceive	perceive	VERB
mkg-791	82	29	the	the	DET
mkg-791	82	30	quality	quality	NOUN
mkg-791	82	31	of	of	ADP
mkg-791	82	32	communication	communication	NOUN
mkg-791	82	33	performances	performance	NOUN
mkg-791	82	34	as	as	ADP
mkg-791	82	35	an	an	DET
mkg-791	82	36	important	important	ADJ
mkg-791	82	37	health	health	NOUN
mkg-791	82	38	service	service	NOUN
mkg-791	82	39	quality	quality	NOUN
mkg-791	82	40	assessment	assessment	NOUN
mkg-791	82	41	factor.16	factor.16	PROPN
mkg-791	82	42	therefore	therefore	ADV
mkg-791	82	43	,	,	PUNCT
mkg-791	82	44	the	the	DET
mkg-791	82	45	service	service	NOUN
mkg-791	82	46	approaches	approach	VERB
mkg-791	82	47	that	that	PRON
mkg-791	82	48	related	relate	VERB
mkg-791	82	49	with	with	ADP
mkg-791	82	50	patients	patient	NOUN
mkg-791	82	51	concerns	concern	NOUN
mkg-791	82	52	in	in	ADP
mkg-791	82	53	regard	regard	NOUN
mkg-791	82	54	to	to	ADP
mkg-791	82	55	communication	communication	NOUN
mkg-791	82	56	performances	performance	NOUN
mkg-791	82	57	become	become	VERB
mkg-791	82	58	important	important	ADJ
mkg-791	82	59	issues	issue	NOUN
mkg-791	82	60	for	for	ADP
mkg-791	82	61	dental	dental	ADJ
mkg-791	82	62	health	health	NOUN
mkg-791	82	63	service	service	NOUN
mkg-791	82	64	providers	provider	NOUN
mkg-791	82	65	.	.	PUNCT
mkg-791	83	1	dental	dental	ADJ
mkg-791	83	2	health	health	NOUN
mkg-791	83	3	service	service	NOUN
mkg-791	83	4	as	as	ADP
mkg-791	83	5	a	a	DET
mkg-791	83	6	dental	dental	ADJ
mkg-791	83	7	treatment	treatment	NOUN
mkg-791	83	8	providers	provider	NOUN
mkg-791	83	9	must	must	AUX
mkg-791	83	10	understand	understand	VERB
mkg-791	83	11	the	the	DET
mkg-791	83	12	characteristics	characteristic	NOUN
mkg-791	83	13	of	of	ADP
mkg-791	83	14	their	their	PRON
mkg-791	83	15	targeted	target	VERB
mkg-791	83	16	community	community	NOUN
mkg-791	83	17	for	for	ADP
mkg-791	83	18	promoting	promote	VERB
mkg-791	83	19	their	their	PRON
mkg-791	83	20	effectiveness	effectiveness	NOUN
mkg-791	83	21	and	and	CCONJ
mkg-791	83	22	efficiency	efficiency	NOUN
mkg-791	83	23	of	of	ADP
mkg-791	83	24	dental	dental	ADJ
mkg-791	83	25	health	health	NOUN
mkg-791	83	26	services	service	NOUN
mkg-791	83	27	.	.	PUNCT
mkg-791	84	1	this	this	DET
mkg-791	84	2	study	study	NOUN
mkg-791	84	3	suggested	suggest	VERB
mkg-791	84	4	that	that	SCONJ
mkg-791	84	5	located	locate	VERB
mkg-791	84	6	in	in	ADP
mkg-791	84	7	rural	rural	ADJ
mkg-791	84	8	area	area	NOUN
mkg-791	84	9	expect	expect	VERB
mkg-791	84	10	more	more	ADJ
mkg-791	84	11	dentist	dentist	NOUN
mkg-791	84	12	-	-	PUNCT
mkg-791	84	13	patient	patient	NOUN
mkg-791	84	14	interpersonal	interpersonal	ADJ
mkg-791	84	15	relationship	relationship	NOUN
mkg-791	84	16	performance	performance	NOUN
mkg-791	84	17	than	than	ADP
mkg-791	84	18	patients	patient	NOUN
mkg-791	84	19	in	in	ADP
mkg-791	84	20	cdhs	cdhs	PROPN
mkg-791	84	21	located	locate	VERB
mkg-791	84	22	in	in	ADP
mkg-791	84	23	urban	urban	ADJ
mkg-791	84	24	area	area	NOUN
mkg-791	84	25	.	.	PUNCT
mkg-791	85	1	this	this	DET
mkg-791	85	2	study	study	NOUN
mkg-791	85	3	gives	give	VERB
mkg-791	85	4	valuable	valuable	ADJ
mkg-791	85	5	information	information	NOUN
mkg-791	85	6	for	for	ADP
mkg-791	85	7	community	community	NOUN
mkg-791	85	8	dental	dental	ADJ
mkg-791	85	9	health	health	NOUN
mkg-791	85	10	service	service	NOUN
mkg-791	85	11	to	to	PART
mkg-791	85	12	develop	develop	VERB
mkg-791	85	13	communication	communication	NOUN
mkg-791	85	14	strategies	strategy	NOUN
mkg-791	85	15	based	base	VERB
mkg-791	85	16	on	on	ADP
mkg-791	85	17	the	the	DET
mkg-791	85	18	community	community	NOUN
mkg-791	85	19	characteristics	characteristic	NOUN
mkg-791	85	20	.	.	PUNCT
mkg-791	86	1	references	reference	NOUN
mkg-791	86	2	1	1	NUM
mkg-791	86	3	.	.	PUNCT
mkg-791	86	4	soelarso	soelarso	PROPN
mkg-791	86	5	h	h	PROPN
mkg-791	86	6	,	,	PUNCT
mkg-791	86	7	soebekti	soebekti	PROPN
mkg-791	86	8	rh	rh	PROPN
mkg-791	86	9	,	,	PUNCT
mkg-791	86	10	mufid	mufid	ADJ
mkg-791	86	11	a.	a.	NOUN
mkg-791	86	12	peran	peran	PROPN
mkg-791	86	13	komunikasi	komunikasi	PROPN
mkg-791	86	14	interpersonal	interpersonal	ADJ
mkg-791	86	15	dalam	dalam	PROPN
mkg-791	86	16	pelayanan	pelayanan	PROPN
mkg-791	86	17	kesehatan	kesehatan	PROPN
mkg-791	86	18	gigi	gigi	PROPN
mkg-791	86	19	.	.	PUNCT
mkg-791	87	1	maj	maj	PROPN
mkg-791	87	2	ked	ked	PROPN
mkg-791	87	3	gigi	gigi	PROPN
mkg-791	87	4	(	(	PUNCT
mkg-791	87	5	dent	dent	PROPN
mkg-791	87	6	j	j	PROPN
mkg-791	87	7	)	)	PUNCT
mkg-791	87	8	2005	2005	NUM
mkg-791	87	9	;	;	PUNCT
mkg-791	87	10	38(3	38(3	NUM
mkg-791	87	11	):	):	PUNCT
mkg-791	87	12	124–9	124–9	NUM
mkg-791	87	13	.	.	NOUN
mkg-791	87	14	2	2	NUM
mkg-791	87	15	.	.	X
mkg-791	87	16	kent	kent	PROPN
mkg-791	87	17	gg	gg	PROPN
mkg-791	87	18	,	,	PUNCT
mkg-791	87	19	blinkhorn	blinkhorn	VERB
mkg-791	87	20	as	as	ADP
mkg-791	87	21	.	.	PROPN
mkg-791	87	22	1991	1991	NUM
mkg-791	87	23	.	.	PUNCT
mkg-791	88	1	pengelolaan	pengelolaan	PROPN
mkg-791	88	2	tingkah	tingkah	PROPN
mkg-791	88	3	laku	laku	PROPN
mkg-791	88	4	pasien	pasien	PROPN
mkg-791	88	5	pada	pada	PROPN
mkg-791	88	6	praktik	praktik	PROPN
mkg-791	88	7	dokter	dokter	PROPN
mkg-791	88	8	gigi	gigi	PROPN
mkg-791	88	9	.	.	PUNCT
mkg-791	89	1	budiman	budiman	PROPN
mkg-791	89	2	ja	ja	PROPN
mkg-791	89	3	,	,	PUNCT
mkg-791	89	4	lilian	lilian	PROPN
mkg-791	89	5	juwono	juwono	PROPN
mkg-791	89	6	,	,	PUNCT
mkg-791	89	7	editor	editor	NOUN
mkg-791	89	8	.	.	PUNCT
mkg-791	90	1	jakarta	jakarta	PROPN
mkg-791	90	2	:	:	PUNCT
mkg-791	91	1	egc	egc	PROPN
mkg-791	91	2	;	;	PUNCT
mkg-791	91	3	2005	2005	NUM
mkg-791	91	4	.	.	PUNCT
mkg-791	92	1	p.	p.	NOUN
mkg-791	92	2	155–81	155–81	NUM
mkg-791	92	3	.	.	PUNCT
mkg-791	93	1	3	3	X
mkg-791	93	2	.	.	X
mkg-791	93	3	yoshida	yoshida	PROPN
mkg-791	93	4	t	t	PROPN
mkg-791	93	5	,	,	PUNCT
mkg-791	93	6	milgrom	milgrom	ADP
mkg-791	93	7	p	p	X
mkg-791	93	8	,	,	PUNCT
mkg-791	93	9	coldwell	coldwell	PROPN
mkg-791	93	10	s.	s.	PROPN
mkg-791	94	1	how	how	SCONJ
mkg-791	94	2	do	do	AUX
mkg-791	94	3	u.s	u.s	PROPN
mkg-791	94	4	.	.	PROPN
mkg-791	94	5	and	and	CCONJ
mkg-791	94	6	canadian	canadian	ADJ
mkg-791	94	7	dental	dental	ADJ
mkg-791	94	8	schools	school	NOUN
mkg-791	94	9	teach	teach	VERB
mkg-791	94	10	interpersonal	interpersonal	ADJ
mkg-791	94	11	communication	communication	NOUN
mkg-791	94	12	skills	skill	NOUN
mkg-791	94	13	.	.	PUNCT
mkg-791	95	1	j	j	PROPN
mkg-791	95	2	dent	dent	PROPN
mkg-791	95	3	educ	educ	VERB
mkg-791	95	4	2002	2002	NUM
mkg-791	95	5	;	;	PUNCT
mkg-791	95	6	66(11	66(11	NUM
mkg-791	95	7	):	):	PUNCT
mkg-791	95	8	1281–8	1281–8	NUM
mkg-791	95	9	.	.	PROPN
mkg-791	96	1	4	4	NUM
mkg-791	96	2	.	.	X
mkg-791	96	3	hannah	hannah	PROPN
mkg-791	96	4	a	a	PROPN
mkg-791	96	5	,	,	PUNCT
mkg-791	96	6	millichamp	millichamp	NOUN
mkg-791	96	7	c	c	NOUN
mkg-791	96	8	,	,	PUNCT
mkg-791	96	9	ayers	ayers	PROPN
mkg-791	96	10	m.	m.	PROPN
mkg-791	96	11	a	a	DET
mkg-791	96	12	communication	communication	NOUN
mkg-791	96	13	skills	skill	NOUN
mkg-791	96	14	course	course	NOUN
mkg-791	96	15	for	for	ADP
mkg-791	96	16	undergraduate	undergraduate	ADJ
mkg-791	96	17	dental	dental	ADJ
mkg-791	96	18	students	student	NOUN
mkg-791	96	19	.	.	PUNCT
mkg-791	97	1	j	j	PROPN
mkg-791	97	2	dent	dent	PROPN
mkg-791	97	3	educ	educ	VERB
mkg-791	97	4	2004	2004	NUM
mkg-791	97	5	;	;	PUNCT
mkg-791	97	6	68(9	68(9	NUM
mkg-791	97	7	):	):	PUNCT
mkg-791	97	8	970–7	970–7	NUM
mkg-791	97	9	.	.	PUNCT
mkg-791	98	1	5	5	NUM
mkg-791	98	2	.	.	X
mkg-791	98	3	elizabeth	elizabeth	PROPN
mkg-791	98	4	ar	ar	PROPN
mkg-791	98	5	,	,	PUNCT
mkg-791	98	6	margaret	margaret	PROPN
mkg-791	98	7	m	m	PROPN
mkg-791	98	8	,	,	PUNCT
mkg-791	98	9	hinrichs	hinrichs	PROPN
mkg-791	98	10	mm	mm	PROPN
mkg-791	98	11	,	,	PUNCT
mkg-791	98	12	beth	beth	PROPN
mkg-791	98	13	al	al	PROPN
mkg-791	98	14	.	.	PUNCT
mkg-791	99	1	a	a	DET
mkg-791	99	2	model	model	NOUN
mkg-791	99	3	for	for	ADP
mkg-791	99	4	communication	communication	NOUN
mkg-791	99	5	skills	skill	NOUN
mkg-791	99	6	assessment	assessment	NOUN
mkg-791	99	7	across	across	ADP
mkg-791	99	8	the	the	DET
mkg-791	99	9	undergraduate	undergraduate	NOUN
mkg-791	99	10	curriculum	curriculum	NOUN
mkg-791	99	11	.	.	PUNCT
mkg-791	100	1	medical	medical	ADJ
mkg-791	100	2	teacher	teacher	NOUN
mkg-791	100	3	2006	2006	NUM
mkg-791	100	4	;	;	PUNCT
mkg-791	100	5	28(5	28(5	NUM
mkg-791	100	6	):	):	PUNCT
mkg-791	100	7	e127	e127	PROPN
mkg-791	100	8	–	–	PUNCT
mkg-791	100	9	e134	e134	PROPN
mkg-791	100	10	.	.	NOUN
mkg-791	100	11	6	6	NUM
mkg-791	100	12	.	.	NUM
mkg-791	100	13	suryani	suryani	ADJ
mkg-791	100	14	t.	t.	PROPN
mkg-791	100	15	perilaku	perilaku	PROPN
mkg-791	100	16	konsumen	konsumen	PROPN
mkg-791	100	17	:	:	PUNCT
mkg-791	100	18	implikasi	implikasi	PROPN
mkg-791	100	19	pada	pada	PROPN
mkg-791	100	20	strategi	strategi	PROPN
mkg-791	100	21	pemasaran	pemasaran	PROPN
mkg-791	100	22	.	.	PUNCT
mkg-791	101	1	yogyakarta	yogyakarta	PROPN
mkg-791	101	2	:	:	PUNCT
mkg-791	102	1	graha	graha	PROPN
mkg-791	102	2	ilmu	ilmu	PROPN
mkg-791	102	3	;	;	PUNCT
mkg-791	102	4	2008	2008	NUM
mkg-791	102	5	.	.	PUNCT
mkg-791	103	1	p.	p.	NOUN
mkg-791	103	2	55–125	55–125	NUM
mkg-791	103	3	.	.	PUNCT
mkg-791	104	1	7	7	X
mkg-791	104	2	.	.	NUM
mkg-791	104	3	tjiptono	tjiptono	PROPN
mkg-791	104	4	f.	f.	PROPN
mkg-791	104	5	pemasaran	pemasaran	PROPN
mkg-791	104	6	jasa	jasa	PROPN
mkg-791	104	7	.	.	PUNCT
mkg-791	105	1	malang	malang	PROPN
mkg-791	105	2	:	:	PUNCT
mkg-791	105	3	bayumedia	bayumedia	PROPN
mkg-791	105	4	publishing	publishing	NOUN
mkg-791	105	5	;	;	PUNCT
mkg-791	105	6	2006	2006	NUM
mkg-791	105	7	.	.	PUNCT
mkg-791	106	1	p.	p.	NOUN
mkg-791	106	2	25–84	25–84	NUM
mkg-791	106	3	.	.	PUNCT
mkg-791	107	1	8	8	NUM
mkg-791	107	2	.	.	X
mkg-791	107	3	sabarguna	sabarguna	PROPN
mkg-791	107	4	b.	b.	PROPN
mkg-791	107	5	pemasaran	pemasaran	PROPN
mkg-791	107	6	rumah	rumah	PROPN
mkg-791	107	7	sakit	sakit	PROPN
mkg-791	107	8	.	.	PUNCT
mkg-791	108	1	diy	diy	NOUN
mkg-791	108	2	:	:	PUNCT
mkg-791	108	3	konsorsium	konsorsium	NOUN
mkg-791	108	4	rsi	rsi	PROPN
mkg-791	108	5	jateng	jateng	NOUN
mkg-791	108	6	;	;	PUNCT
mkg-791	108	7	2004	2004	NUM
mkg-791	108	8	.	.	PUNCT
mkg-791	109	1	p.	p.	NOUN
mkg-791	109	2	88–93	88–93	NUM
mkg-791	109	3	.	.	PUNCT
mkg-791	110	1	9	9	X
mkg-791	110	2	.	.	X
mkg-791	110	3	gurdal	gurdal	PROPN
mkg-791	110	4	p	p	PROPN
mkg-791	110	5	,	,	PUNCT
mkg-791	110	6	cankaya	cankaya	PROPN
mkg-791	110	7	h	h	PROPN
mkg-791	110	8	,	,	PUNCT
mkg-791	110	9	onem	onem	PROPN
mkg-791	110	10	e	e	PROPN
mkg-791	110	11	,	,	PUNCT
mkg-791	110	12	dincer	dincer	NOUN
mkg-791	110	13	s	s	PROPN
mkg-791	110	14	,	,	PUNCT
mkg-791	110	15	yilmaz	yilmaz	PROPN
mkg-791	110	16	t.	t.	PROPN
mkg-791	110	17	factors	factor	NOUN
mkg-791	110	18	of	of	ADP
mkg-791	110	19	patient	patient	ADJ
mkg-791	110	20	satisfaction	satisfaction	NOUN
mkg-791	110	21	/	/	SYM
mkg-791	110	22	dissatisfaction	dissatisfaction	NOUN
mkg-791	110	23	in	in	ADP
mkg-791	110	24	a	a	DET
mkg-791	110	25	dental	dental	ADJ
mkg-791	110	26	faculty	faculty	NOUN
mkg-791	110	27	outpatient	outpatient	NOUN
mkg-791	110	28	clinic	clinic	NOUN
mkg-791	110	29	in	in	ADP
mkg-791	110	30	turkey	turkey	PROPN
mkg-791	110	31	.	.	PUNCT
mkg-791	111	1	comm	comm	NOUN
mkg-791	111	2	dent	dent	NOUN
mkg-791	111	3	oral	oral	ADJ
mkg-791	111	4	epid	epid	NOUN
mkg-791	111	5	2000	2000	NUM
mkg-791	111	6	;	;	PUNCT
mkg-791	111	7	28	28	NUM
mkg-791	111	8	:	:	PUNCT
mkg-791	111	9	461–9	461–9	NUM
mkg-791	111	10	.	.	PROPN
mkg-791	111	11	10	10	NUM
mkg-791	111	12	.	.	X
mkg-791	112	1	cooper	cooper	PROPN
mkg-791	112	2	br	br	PROPN
mkg-791	112	3	,	,	PUNCT
mkg-791	112	4	monson	monson	PROPN
mkg-791	112	5	al	al	PROPN
mkg-791	112	6	.	.	PROPN
mkg-791	112	7	patient	patient	ADJ
mkg-791	112	8	satisfaction	satisfaction	NOUN
mkg-791	112	9	in	in	ADP
mkg-791	112	10	a	a	DET
mkg-791	112	11	restorative	restorative	ADJ
mkg-791	112	12	functions	function	NOUN
mkg-791	112	13	dental	dental	ADJ
mkg-791	112	14	hygiene	hygiene	NOUN
mkg-791	112	15	clinic	clinic	NOUN
mkg-791	112	16	.	.	PUNCT
mkg-791	113	1	j	j	PROPN
mkg-791	113	2	dent	dent	PROPN
mkg-791	113	3	educ	educ	VERB
mkg-791	113	4	2008	2008	NUM
mkg-791	113	5	;	;	PUNCT
mkg-791	113	6	72(12	72(12	NUM
mkg-791	113	7	):	):	PUNCT
mkg-791	113	8	1510–5	1510–5	NUM
mkg-791	113	9	.	.	NOUN
mkg-791	113	10	11	11	NUM
mkg-791	113	11	.	.	PUNCT
mkg-791	114	1	perneger	perneger	NOUN
mkg-791	114	2	tv	tv	NOUN
mkg-791	114	3	.	.	PUNCT
mkg-791	115	1	adjustment	adjustment	NOUN
mkg-791	115	2	for	for	ADP
mkg-791	115	3	patient	patient	ADJ
mkg-791	115	4	characteristics	characteristic	NOUN
mkg-791	115	5	in	in	ADP
mkg-791	115	6	satisfaction	satisfaction	NOUN
mkg-791	115	7	surveys	survey	NOUN
mkg-791	115	8	.	.	PUNCT
mkg-791	116	1	int	int	PROPN
mkg-791	116	2	j	j	PROPN
mkg-791	116	3	qual	qual	PROPN
mkg-791	116	4	health	health	PROPN
mkg-791	116	5	care	care	PROPN
mkg-791	116	6	2004	2004	NUM
mkg-791	116	7	;	;	PUNCT
mkg-791	116	8	16	16	NUM
mkg-791	116	9	:	:	PUNCT
mkg-791	116	10	433–5	433–5	X
mkg-791	116	11	.	.	NOUN
mkg-791	116	12	12	12	NUM
mkg-791	116	13	.	.	PUNCT
mkg-791	117	1	karydis	karydis	PROPN
mkg-791	117	2	a	a	PRON
mkg-791	117	3	,	,	PUNCT
mkg-791	117	4	komboli	komboli	NOUN
mkg-791	117	5	-	-	PUNCT
mkg-791	117	6	kodovazeniti	kodovazeniti	NOUN
mkg-791	117	7	m	m	PROPN
mkg-791	117	8	,	,	PUNCT
mkg-791	117	9	hatzigeorgiou	hatzigeorgiou	VERB
mkg-791	117	10	d	d	PROPN
mkg-791	117	11	,	,	PUNCT
mkg-791	117	12	panis	panis	PROPN
mkg-791	117	13	v.	v.	CCONJ
mkg-791	117	14	expectations	expectation	NOUN
mkg-791	117	15	and	and	CCONJ
mkg-791	117	16	perceptions	perception	NOUN
mkg-791	117	17	of	of	ADP
mkg-791	117	18	greek	greek	ADJ
mkg-791	117	19	patients	patient	NOUN
mkg-791	117	20	regarding	regard	VERB
mkg-791	117	21	the	the	DET
mkg-791	117	22	quality	quality	NOUN
mkg-791	117	23	of	of	ADP
mkg-791	117	24	dental	dental	ADJ
mkg-791	117	25	health	health	NOUN
mkg-791	117	26	care	care	NOUN
mkg-791	117	27	.	.	PUNCT
mkg-791	118	1	int	int	PROPN
mkg-791	118	2	j	j	PROPN
mkg-791	118	3	qual	qual	PROPN
mkg-791	118	4	health	health	PROPN
mkg-791	118	5	care	care	PROPN
mkg-791	118	6	2001	2001	NUM
mkg-791	118	7	;	;	PUNCT
mkg-791	118	8	13	13	NUM
mkg-791	118	9	:	:	PUNCT
mkg-791	118	10	409–16	409–16	NOUN
mkg-791	118	11	.	.	PUNCT
mkg-791	119	1	13	13	NUM
mkg-791	119	2	.	.	PUNCT
mkg-791	120	1	bankauskaite	bankauskaite	PROPN
mkg-791	120	2	v	v	PROPN
mkg-791	120	3	,	,	PUNCT
mkg-791	120	4	saarelma	saarelma	NOUN
mkg-791	121	1	o.	o.	PROPN
mkg-791	121	2	why	why	SCONJ
mkg-791	121	3	are	be	AUX
mkg-791	121	4	people	people	NOUN
mkg-791	121	5	dissatisfied	dissatisfied	ADJ
mkg-791	121	6	with	with	ADP
mkg-791	121	7	medical	medical	ADJ
mkg-791	121	8	care	care	NOUN
mkg-791	121	9	services	service	NOUN
mkg-791	121	10	in	in	ADP
mkg-791	121	11	lithuania	lithuania	PROPN
mkg-791	121	12	?	?	PUNCT
mkg-791	122	1	a	a	DET
mkg-791	122	2	qualitative	qualitative	ADJ
mkg-791	122	3	study	study	NOUN
mkg-791	122	4	using	use	VERB
mkg-791	122	5	responses	response	NOUN
mkg-791	122	6	to	to	ADP
mkg-791	122	7	open	open	VERB
mkg-791	122	8	-	-	PUNCT
mkg-791	122	9	ended	end	VERB
mkg-791	122	10	questions	question	NOUN
mkg-791	122	11	.	.	PUNCT
mkg-791	123	1	int	int	PROPN
mkg-791	123	2	j	j	PROPN
mkg-791	123	3	qual	qual	PROPN
mkg-791	123	4	health	health	PROPN
mkg-791	123	5	care	care	PROPN
mkg-791	123	6	2003	2003	NUM
mkg-791	123	7	;	;	PUNCT
mkg-791	123	8	15	15	NUM
mkg-791	123	9	:	:	SYM
mkg-791	123	10	23–29	23–29	NUM
mkg-791	123	11	.	.	PUNCT
mkg-791	124	1	14	14	NUM
mkg-791	124	2	.	.	PUNCT
mkg-791	125	1	van	van	PROPN
mkg-791	125	2	der	der	PROPN
mkg-791	125	3	velden	velden	PROPN
mkg-791	125	4	t	t	PROPN
mkg-791	125	5	,	,	PUNCT
mkg-791	125	6	ping	ping	PROPN
mkg-791	125	7	c.	c.	PROPN
mkg-791	125	8	the	the	DET
mkg-791	125	9	introduction	introduction	NOUN
mkg-791	125	10	of	of	ADP
mkg-791	125	11	norplant	norplant	PROPN
mkg-791	125	12	in	in	ADP
mkg-791	125	13	cambodia	cambodia	PROPN
mkg-791	125	14	through	through	ADP
mkg-791	125	15	the	the	DET
mkg-791	125	16	private	private	ADJ
mkg-791	125	17	sector	sector	NOUN
mkg-791	125	18	.	.	PUNCT
mkg-791	126	1	asia	asia	PROPN
mkg-791	126	2	pac	pac	PROPN
mkg-791	126	3	j	j	PROPN
mkg-791	126	4	public	public	PROPN
mkg-791	126	5	health	health	PROPN
mkg-791	126	6	2002	2002	NUM
mkg-791	126	7	;	;	PUNCT
mkg-791	126	8	14	14	NUM
mkg-791	126	9	:	:	PUNCT
mkg-791	126	10	69–74	69–74	NUM
mkg-791	126	11	.	.	PUNCT
mkg-791	127	1	15	15	NUM
mkg-791	127	2	.	.	PUNCT
mkg-791	128	1	yunus	yunus	PROPN
mkg-791	128	2	hs	hs	PROPN
mkg-791	128	3	.	.	PROPN
mkg-791	128	4	dinamika	dinamika	PROPN
mkg-791	128	5	wilayah	wilayah	PROPN
mkg-791	128	6	peri	peri	PROPN
mkg-791	128	7	-	-	PUNCT
mkg-791	128	8	urban	urban	ADJ
mkg-791	128	9	:	:	PUNCT
mkg-791	128	10	determinan	determinan	PROPN
mkg-791	128	11	masa	masa	PROPN
mkg-791	128	12	depan	depan	PROPN
mkg-791	128	13	kota	kota	PROPN
mkg-791	128	14	.	.	PUNCT
mkg-791	129	1	yogyakarta	yogyakarta	PROPN
mkg-791	129	2	:	:	PUNCT
mkg-791	129	3	pustaka	pustaka	ADJ
mkg-791	129	4	pelajar	pelajar	NOUN
mkg-791	129	5	;	;	PUNCT
mkg-791	129	6	2008	2008	NUM
mkg-791	129	7	.	.	PUNCT
mkg-791	130	1	p.	p.	NOUN
mkg-791	130	2	185–210	185–210	NUM
mkg-791	130	3	.	.	PUNCT
mkg-791	131	1	16	16	NUM
mkg-791	131	2	.	.	PUNCT
mkg-791	132	1	supriyanto	supriyanto	PROPN
mkg-791	132	2	s	s	PROPN
mkg-791	132	3	,	,	PUNCT
mkg-791	132	4	ernawaty	ernawaty	NOUN
mkg-791	132	5	.	.	PUNCT
mkg-791	133	1	pemasaran	pemasaran	PROPN
mkg-791	133	2	jasa	jasa	PROPN
mkg-791	133	3	industri	industri	PROPN
mkg-791	133	4	kesehatan	kesehatan	PROPN
mkg-791	133	5	.	.	PUNCT
mkg-791	134	1	surabaya	surabaya	PROPN
mkg-791	134	2	:	:	PUNCT
mkg-791	134	3	fkm	fkm	VERB
mkg-791	134	4	universitas	universita	NOUN
mkg-791	134	5	airlangga	airlangga	NOUN
mkg-791	134	6	;	;	PUNCT
mkg-791	134	7	2009	2009	NUM
mkg-791	134	8	.	.	PUNCT
mkg-791	135	1	p.	p.	NOUN
mkg-791	135	2	174–93	174–93	NUM
mkg-791	135	3	.	.	PUNCT