Dermatology: Practical and Conceptual


Dermatology Practical & Conceptual

Review | Dermatol Pract Concept. 2021; 11(4): e2021130 1

Teledermatology in the Control of Skin Neglected 
Tropical Diseases: A Systematic Review

Tejas P. Joshi1, Vicky Ren2

1 School of Medicine, Baylor College of Medicine 

2 Department of Dermatology, Baylor College of Medicine

Key words: global dermatology, global health, skin neglected tropical diseases, teledermatology, telemedicine

Citation: Joshi TP, Ren V. Teledermatology in the control of skin neglected tropical diseases: a systematic review.  
Dermatol Pract Concept. 2021; 11(4): e2021130. DOI: https://doi.org/10.5826/dpc.1104a130 

Accepted: April 25, 2021; Published: September 2021

Copyright: ©2021 Joshi and Ren. This is an open-access article distributed under the terms of the Creative Commons Attribution License 
BY-NC-4.0, which permits unrestricted noncommercial use, distribution, and reproduction in any medium, provided the original authors 
and source are credited

Funding: None.

Competing interests: None.

Authorship: Both authors have contributed significantly to this publication.

Corresponding author: Tejas P. Joshi, BS, School of Medicine, Baylor College of Medicine, One Baylor Plaza Houston, TX, USA.  
E-mail: tejas.joshi@bcm.edu

Introduction: Neglected tropical diseases (NTDs) include a group of about 20 illnesses that have gar-
nered relatively little attention, despite their ability to inflict significant suffering and disability. Skin 
neglected tropical diseases (sNTDs) are a subset of NTDs that present with cutaneous manifestations 
and are well known for their ability to generate stigma and promote poverty. Teledermatology (TD) 
represents a potential method to control sNTDs.

Objective: We sought to analyze the potential for TD to ease the burden of sNTDs. 

Methods: We performed a systematic literature search using the Texas Medical Center Library One 
Search, which scans 167 databases, including Embase, PubMed, and Scopus. We included all original 
investigations published after 2011 that assessed the impact of TD intervention in the control of one 
or more sNTDs. We excluded studies not written in English and studies that did not perform any 
outcome analyses.

Results: Twenty studies met our search criteria, and 18 expressed positive attitudes towards TD. 
Overall, we found that TD may be a sustainable, cost-effective strategy for expanding access to care 
for individuals afflicted with sNTDs. However, poor image quality, lack of access to further diagnostic 
tests, and ethical, legal, and cultural issues pose as barriers to TD utilization. 

Conclusion: TD may be helpful in achieving control of sNTDs but has its limitations. An integrated 
approach, which employs TD in conjunction with other strategies, represents a realistic path for alle-
viating sNTDs. 

ABSTRACT



2 Review | Dermatol Pract Concept. 2021; 11(4): e2021130

Introduction

Neglected tropical diseases (NTDs) include about 20 debil-

itating illnesses that affect the world’s most indigent, engen-

dering disability, and suffering [1]. As opposed to HIV/AIDS, 

tuberculosis, and malaria, NTDs have garnered relatively 

little attention and funding [2]. Nonetheless, the burden of 

NTDs is significant, with approximately 1 billion people 

afflicted, resulting in a loss of roughly 26 million disabil-

ity-adjusted life-years [3]. Skin neglected tropical diseases 

(sNTDs) constitute a subset of NTDs that present with 

cutaneous manifestations. As identified by the World Health 

Organization (WHO), they include Buruli ulcer (BU), cuta-

neous leishmaniasis (CL), fungal diseases, leprosy, lymphatic 

filariasis (LF), mycetoma, onchocerciasis, post-kala-azar 

dermal leishmaniasis, scabies, and yaws [4]. sNTDs are par-

ticularly stigmatizing and lead to marginalization of afflicted 

individuals, trapping them in a vicious cycle of poverty and 

disease progression [5]. 

Teledermatology (TD) may be a powerful tool in facili-

tating the eradication of sNTDs. In the highly visual field of 

dermatology, TD has been touted as a cost-effective, time-ef-

ficient option for care delivery. Moreover, TD offers 2 flexible 

models of care: synchronously, over a videoconferencing 

platform and asynchronously, through photographs sent via 

online communication tools (store and forward dermatology) 

[6]. Both synchronous and asynchronous TD models have 

been extensively deployed during the coronavirus disease 

2019 (COVID-19) pandemic, and despite their deficiencies, 

represent promising paradigms of delivering remote care [7]. 

As the post-pandemic utilization of TD will likely grow, it is 

important to consider how TD can aid in the management 

of sNTDs; simultaneously, it is worth keeping in mind the 

limitations of TD.  

Objectives

Considering the potential for TD in the management of 

sNTDs, we reviewed the literature for cases in which TD 

was used to manage sNTDs. When possible, we extracted 

information regarding patient and physician satisfaction with 

TD, time to receiving a TD diagnosis, concordance between 

TD and face-to-face (FTF) diagnoses, clinical outcomes, cost 

of TD consultation, encryption of TD platform used, and 

adequacy of images submitted.

Methods

We performed a literature search using the Texas Medical 

Center Library One Search, which scans 167 databases, 

including Embase, PubMed, and Scopus. We performed 

our search on February 27, 2021, using the search crite-

ria “teledermatology” AND “skin neglected tropical dis-

ease.” For thoroughness, we performed cross validation with 

every sNTD listed by the WHO, inputting the search criteria 

“teledermatology” AND “[sNTD recognized by the WHO].” 

We limited our search to articles published in 2011 or later. 

Eligible studies were original investigations in which a TD 

intervention was implemented to diagnose and/or manage 

one or more sNTDs. We excluded commentaries, editorials, 

and reviews that did not present any original data. We also 

excluded case reports (although we discuss some anecdotally 

to illustrate proof of concept). Articles not written in English 

and articles that presented TD along with other interventions 

(such that the impact of TD alone could not be isolated) were 

also excluded from analysis. Lastly, we excluded articles that 

implemented TD in the diagnosis of sNTDs but did not per-

form any further analyses (eg, concordance measures, clinical 

improvement, time to diagnosis, etc.).

In preparing this systematic review, we adhered to the 

Preferred Reporting Items for Systematic Reviews and 

Meta-Analyses (PRISMA) guidelines. We include a PRISMA 

flow diagram that illustrates our search (Figure 1). 

Results

Twenty studies met our search criteria (Table 1). Fungal infec-

tions were the most common sNTDs to be targeted by TD, 

being described in 18/20 studies analyzed. Scabies (10/20), 

CL (5/20), and leprosy (5/20) were the next most common 

sNTDs to be diagnosed by TD. We did not find any eligible 

studie that utilized TD in diagnosing mycetoma, onchocer-

ciasis, post-kala-azar dermal leishmaniasis, or yaws. The 

studies we reviewed had a wide geographical distribution: 

Latin America (6/20), Africa (7/20), the Middle East (4/20), 

and Asia (3/20). Interestingly, we also found one study by 

Hwang et al evaluating TD use in the United States military 

in deployed settings: while the majority of TD consults were 

requested from Iraq and Afghanistan, almost 50 locations 

utilizing TD appointments were described [8]. The majority 

of the studies we reviewed (18/20) adopted a generally favor-

able outlook towards TD. Additionally, 5 studies assessed 

the concordance between FTF and TD consultations, and 

the agreement ranged from 56% [9] to 95% [10]; the study 

reporting 56% agreement did not consider this degree of 

concordance to be sufficient to recommend the independent 

use of TD [9].

We recognize selection bias as a potential weakness of 

all the studies we reviewed, as patients uncomfortable with 

TD would not have elected to participate. Only 3/20 stud-

ies documented the number of individuals who declined to 

participate. 



Review | Dermatol Pract Concept. 2021; 11(4): e2021130 3

Figure 1. PRISMA Flow Diagram Illustrating the Methodology Informing Our Search.

TD= teledermatology; TMC= Texas Medical Center

Records identi�ed through TMC
Library One Search

(n = 411)

Sc
re

en
in

g
In

cl
u

d
ed

El
ig

ib
ili

ty
Id

en
ti

�
ca

ti
o

n

Records after duplicates removed
(n = 175)

Records screened
(n = 175)

Records excluded
(n = 122)

Full-text articles assessed
for eligibility

(n =  53)

Full-text articles excluded
(n = 33)

No outcomes analyses
performed by study (n =2)

TD implemented with
another intervention (n =

8)

Studies included in review
(n = 20)

Teledermatology: Advantages and Promises

Expansion of dermatologic care to underserved regions 

plagued by sNTDs represents perhaps the most significant 

benefit of TD. While there is no study that assesses the number 

of dermatologists per capita by country, data from the United 

States alone is concerning for sharp disparities between der-

matologic care in rural and urban centers, with the difference 

in dermatologist density between metropolitan and rural 

counties exceeding 4 dermatologists per 100,000 people 

[28]. It is likely that such disparities are more pronounced in 

developing regions where sNTDs constitute a major burden of 

disease. The studies we reviewed indicate the potential for TD 

to bridge this gap in access to care, as 12/20 were conducted 

in rural locations and all were conducted in resource limited 

settings. Case reports from Nepal support the potential for 

TD to penetrate rural areas and address sNTDs such as CL 

[29] and tinea incognito [30]. Formation of a global network 

of teledermatologists may facilitate the eradication of sNTDs 

in regions where in-person care may not be feasible.

Additionally, the remote aspect of TD provides an oppor-

tunity to practice global health sustainably and allows for 

continuity of care. Moreover, it may have an educational 

value: with the patients’ consent, medical students and resi-

dents can also participate in TD consults, gaining exposure 

to sNTDs and global health without having to travel. Impor-

tantly, TD can also help general practitioners (GPs) recognize 



4 Review | Dermatol Pract Concept. 2021; 11(4): e2021130

Table 1. Literature Assessing TD Intervention in sNTD Control

Reference
Country/

Region
sNTD 

Location of 
Consulting 

Dermatologist 

Study 
Size

Major Finding(s)

Baze, 2011 [11] Honduras FI, scabies Foreign location 105
91% patient satisfaction; high 
dermatologist satisfaction; 4.3/5 image 
quality

Garcia-Romero et 
al, 2011[12] 

Mexico Scabies Local jurisdiction 44
75% clinical improvement following TD 
consult

Tsang & Kovarik, 
2011 [13] 

Sub-Saharan 
Africa

Leprosy, LF, FI Foreign location 55
58% correlation between TD and 
pathological analysis

Oseit-tutu et al, 
2013 [14] 

Ghana FI Local jurisdiction 34
79% concordance between FTF and TD 
consults

Montazeri et al, 
2013 [15]

Iran CL, FI Local jurisdiction 91
85% concordance between FTF and TD 
consults

Smith et al, 2013 
[16]

Kenya FI Local jurisdiction 32
Mean sensitivity of 73% and specificity 
of 83% for diagnosing tinea infections 
via TD

Kaliyadan et al, 
2013 [10]

Saudi Arabia FI Local jurisdiction 166
95% concordance between FTF and TD 
consults

Greisman et al, 
2014 [17]

Guatemala 
and Uganda

BU, CL, FI, LF, 
scabies

Foreign location 93
TD rectified GP diagnoses in 56% of 
cases

Hwang et al, 2014 
[8]

U.S. Military 
Facilities

BU, CL, scabies, 
FI

Foreign location 658
98% of consults answered in 24 
hours; 46 evacuations avoided and 41 
evacuations facilitated due to TD consult

Lipoff et al, 2015 
[18]

Sub-Saharan 
Africa

FI Foreign location
1229 60% concordance between dermatologist 

and clinicians submitting images

Patro et al, 2015 [9] India FI, scabies Local jurisdiction 206
56% concordance between FTF visit 
conducted by GP and TD

Nguygen et al, 2017 
[19]

Cameroon FI, leprosy, LF Foreign location 145
Acceptable concordance between 
diagnosis as made by TD and light 
microscopy

Saleh et al, 2017 
[20]

Egypt FI Local jurisdiction 600
87% concordance between FTF and TD 
consults

Ismail et al, 2018 
[21]

Afghanistan CL, FI, scabies Local jurisdiction 326
Images of sufficient quality to render 
diagnoses in 94% of consults

Faye et al, 2018 [22] Mali
FI, leprosy, 
scabies

Local jurisdiction 180
96% of patients properly managed via 
TD; mean time to dermatologist response 
was 32 hours

Messagier et al, 
2019 [23]

French 
Guiana

CL, FI, leprosy, 
scabies

Local jurisdiction 254
85% satisfaction from users; 92% were 
able to be managed in peripheral health 
centers

Cutler et al, 2019 
[24]

Haiti FI, scabies Foreign location 101

Average time from intake to case closure 
was 1.67 days; average diagnostic 
concordance between Haitian providers 
and U.S. dermatologists was 69%

Malmontent et al, 
2020 [25]

French 
Guiana

Leprosy Local jurisdiction 52* TD used to solve four cases of leprosy

Singhal et al, 2020 
[26]

India FI; scabies Local jurisdiction 520

9% of patients could not be assessed 
due to poor image quality; poor patient 
compliance to treatment following TD 
consult also noted

Lee et al, 2021 [27] Taiwan FI; scabies Local jurisdiction 426
Subjective patient improvement >75% 
year-round and case closure rate >85% 
year-round

BU=Buruli ulcer; CL=cutaneous leishmaniasis; FI=fungal infections; FTF=face to face; GP=general practitioner; LF=lymphatic filariasis; 
sNTD=skin neglected tropical diseases; TD=teledermatology.
While the total number of cases for this study was 639, TD was used in only 52 cases.



Review | Dermatol Pract Concept. 2021; 11(4): e2021130 5

lesions associated with sNTDs endemic to the region where 

they practice. Such an application of TD was successfully 

applied in the United Kingdom [31]. 

The cost savings of TD should also be considered. Among 

the evaluated studies, 3 evaluated the financial aspect of TD 

implementation: Greisman et al reported TD in Guatemala 

and Uganda to be entirely feasible from a financial standpoint 

[17]; Cutler et al reported the cost of managing a TD platform 

in Haiti to be only US$5 per month [24]; and Messagier et 

al reported that TD mitigated healthcare expenses for more 

than 50% of patients in French Guiana [23]. As sNTDs affect 

the world’s most indigent, cost represents a significant barrier 

to care. TD may be a cost-effective way to expand care to 

individuals suffering from sNTDs.

Another advantage of TD is that it can be leveraged with 

mobile applications and artificial intelligence (AI). Although 

none of the studies we reviewed employed mobile applica-

tions and AI in conjunction with TD, we acknowledge the 

potential synergy of combining these technologies. Recently, 

Carrion et al reviewed the utility of mobile applications in 

mitigating the burden of sNTDs and although they concluded 

that numerous barriers to widespread mobile health imple-

mentation remain, their review demonstrates that creative 

mobile technologies, some with a modicum of success, do 

exist and can help curb the morbidity associated with sNTDs 

[32]. Adding AI can further potentiate the power of TD. A 

study conducted in the Philippines by Velasco et al showed 

that a neural network was able to diagnose common skin 

conditions with up to 94% accuracy [33]. Altogether, the 

combination of TD, mobile technologies, and AI represents a 

potent technological triad that may be used to control sNTDs. 

The applications of TD in managing sNTDs that arise in 

non-community settings should also be acknowledged. While 

19/20 studies we reviewed apply TD in the management of 

sNTDs in local community settings, the study by Hwang et al 

shows that TD can be effectively utilized to manage sNTDs 

that arise in military deployments [8]. TD also has the poten-

tial to be used in the management of sNTDs in refugee situa-

tions, and such an application of TD has been suggested in the 

treatment of skin disease in the refugee population in Europe 

[34] and the Rohingya in Bangladesh [35]. Furthermore, TD 

has the potential to diagnose non-endemic cases of sNTDs. In 

an increasingly interconnected world affected by rising global 

temperatures, the potential of sNTDs to present in regions 

outside the tropics has become a valid concern. In 2018, Hotez 

summarized how recent changes in climate, globalization, 

and urbanization have spurred the surge of NTDs in Texas 

[36]. Under these new circumstances, TD may acquire a truly 

global scope in the management of sNTDs; for example, in 

2019 a woman who had recently immigrated to the United 

States from Brazil was diagnosed with leprosy using TD [37]. 

Teledermatology and its Limitations 

Inadequate image quality represents a major concern for 

TD. Six of the 20 studies we reviewed identified poor image 

quality as a barrier to diagnosis. Furthermore, TD works 

mostly as a triage system, and while it has the ability to 

identify patients that promptly need dermatologic atten-

tion, additional diagnostic procedures, such as biopsies, 

potassium hydroxide (KOH) preparations, dermoscopy, 

microscopy, and analysis under Wood’s lamp must all be 

sacrificed in an entirely TD model of care. In 10/20 studies, 

further diagnostic evaluation was recommended following 

a TD consult, and 2/20 studies indicated a lack of access to 

further diagnostic procedures. Many sNTDs may present 

ambiguously, necessitating further evaluation: microscopy 

for Buruli ulcer, cutaneous leishmaniasis, and lymphatic fil-

ariasis; biopsy for leprosy; and KOH preparations for fungal 

infections [38]. In developing countries where sNTDs are 

endemic and resources are scarce, further studies may not 

be possible. In such cases, a TD consult could potentially 

cause more harm than good by leaving the patient in a state 

of anxiety and uncertainty. Furthermore, only 4/20 studies 

mentioned any kind of patient follow-up; thus, the long-term 

efficacy of TD remains unknown. 

Additionally, in 7/20 studies, the consulting dermatologist 

was located in a foreign location. As opposed to local derma-

tologists, dermatologists in more remote locations may not 

have a nuanced understanding of local disease epidemiology 

and available diagnostic techniques and treatments. This lack 

of knowledge could lead not just to potentially incorrect diag-

noses but also recommendation of unavailable treatments. 

The ethico-legal aspects of TD implementation must also 

be considered. Patient privacy represents a valid concern for 

TD implementation. Impressively, 14/20 studies acknowl-

edged the issue of encryption and made an attempt at preserv-

ing patient confidentiality. The studies we reviewed utilized 

a myriad of platforms to perform TD consults, including 

Facebook [12], WhatsApp [26], Dropbox [20], and Tango 

[10], but the encryption underlying these platforms remains 

unclear. In fact, WhatsApp has been deemed inappropriate 

for telemedicine due to concerns about privacy breaches [39]. 

As TD use has increased during the COVID-19 pandemic, 

WhatsApp has come under further scrutiny. Brunasso and 

Massone point out that WhatsApp is not compliant with the 

European Union’s General Data Protection Regulation and 

that caution must be exercised in utilizing TD platforms [40]. 

Ensuring confidentiality is important, as individuals afflicted 

with sNTDs comprise a particularly vulnerable population 

and may be unable to advocate for themselves. Legal barri-

ers to TD implementation also exist globally and are more 

pronounced in developing countries. Cutler et al addressed 

these limitations in their study on TD implementation in 



6 Review | Dermatol Pract Concept. 2021; 11(4): e2021130

Haiti, citing that the legal framework surrounding telemedi-

cine licensure and malpractice is nascent [24]. The control of 

sNTDs through TD must not come at the expense of ethical 

and legal transgressions. 

Finally, cultural barriers to widespread TD utilization 

exist. From Saudi Arabia, Kaliyadan et al reported that 14% 

of patients refused to have their skin photographed, citing 

religious and social reasons [10]. While none of the other 

studies we reviewed evaluate the cultural barriers to TD 

implementation, it is possible that the hesitancy towards TD 

use exists in other countries afflicted by sNTDs, many of 

which embrace conservative cultures. Moreover, this cultural 

hesitancy towards TD acceptance may be amplified when 

the encryption of TD platforms is tenuous. Thus, the cultural 

milieu limiting TD use must not be overlooked.  

Teledermatology: One Piece of the Puzzle 

The tremendous potential for TD is tempered by its limita-

tions; alone, it is unlikely to eliminate sNTDs. Mass drug 

administration [41], advocacy, policy changes, involvement 

of key stakeholders, and greater investment in research have 

all been cited as elements essential to the control of sNTDs 

[42]. The community dermatology program in Guerrero, 

Mexico serves as an example of this integrated approach to 

managing sNTDs: TD is combined with education, mobili-

zation of healthcare personnel, and involvement of local and 

international institutions to mitigate the burden of mycetoma 

[43]. Therefore, a more realistic picture of sNTD control is 

one where TD occupies one piece of the puzzle of sNTD 

eradication.

Review Limitations

As we only considered published journal articles in our lit-

erature search, we recognize publication bias is a limitation 

to our review. Furthermore, only the sNTDs articulated by 

the WHO were used in our search criteria; however, other 

NTDs also present with cutaneous manifestations that can 

be evaluated by dermatologists. For instance, reactivated 

Chagas disease may present as cellulitic plaques, ulcers, 

necrotic eschars, and panniculitis [44]. Thus, our review may 

not exhaustively capture the application of TD in the man-

agement of all sNTDs. 

Conclusion

sNTDs represent a group of stigmatizing, poverty promoting 

diseases that can be effectively targeted by TD. TD can blunt 

the burden of sNTDs by expanding access to care in a manner 

that is both sustainable and cost-efficient. TD can also be 

deployed in combination with mobile health strategies and 

AI and used in non-community settings. However, poor image 

quality and the need for further diagnostic tests exemplify the 

limitations of the TD platform in the management of sNTDs. 

Ethico-legal and socio-cultural elements also constitute road-

blocks to the global acceptance of TD. TD should feature 

as a major, but not the only, component in the strategy to 

eradicate sNTDs. 

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