id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
absel-80	Oppenheimer, Robert J.	Drawing Upon Experience and Research to Improve Future Communications	2012	3	.pdf	application/pdf	2273	129	54	A fourth objective is to have them plan what they would do in the future to lessen the probability of their having communication breakdowns. The discussion that fol- lows demonstrates how and why defense provoking re- sponses (being person-oriented, evaluative and global) as well as advising and deflective listening responses are gen- erally associated with communication breakdowns.	cache/absel-80.pdf	txt/absel-80.txt