id	sid	tid	token	lemma	pos
absel-1568	1	1	total	total	ADJ
absel-1568	1	2	quality	quality	NOUN
absel-1568	1	3	management	management	NOUN
absel-1568	1	4	:	:	PUNCT
absel-1568	1	5	a	a	DET
absel-1568	1	6	model	model	NOUN
absel-1568	1	7	for	for	ADP
absel-1568	1	8	continuous	continuous	ADJ
absel-1568	1	9	quality	quality	NOUN
absel-1568	1	10	improvement	improvement	NOUN
absel-1568	1	11	developments	development	NOUN
absel-1568	1	12	in	in	ADP
absel-1568	1	13	business	business	NOUN
absel-1568	1	14	simulation	simulation	NOUN
absel-1568	1	15	&	&	CCONJ
absel-1568	1	16	experiential	experiential	ADJ
absel-1568	1	17	exercises	exercise	NOUN
absel-1568	1	18	,	,	PUNCT
absel-1568	1	19	volume	volume	VERB
absel-1568	1	20	20,1993	20,1993	NUM
absel-1568	1	21	127	127	NUM
absel-1568	1	22	total	total	ADJ
absel-1568	1	23	quality	quality	NOUN
absel-1568	1	24	management	management	NOUN
absel-1568	1	25	:	:	PUNCT
absel-1568	1	26	a	a	DET
absel-1568	1	27	model	model	NOUN
absel-1568	1	28	for	for	ADP
absel-1568	1	29	continuous	continuous	ADJ
absel-1568	1	30	quality	quality	NOUN
absel-1568	1	31	improvement	improvement	NOUN
absel-1568	1	32	lee	lee	PROPN
absel-1568	1	33	a.	a.	NOUN
absel-1568	1	34	graf	graf	PROPN
absel-1568	1	35	,	,	PUNCT
absel-1568	1	36	illinois	illinois	PROPN
absel-1568	1	37	state	state	PROPN
absel-1568	1	38	university	university	PROPN
absel-1568	1	39	masoud	masoud	PROPN
absel-1568	1	40	hemmasi	hemmasi	PROPN
absel-1568	1	41	,	,	PUNCT
absel-1568	1	42	illinois	illinois	PROPN
absel-1568	1	43	state	state	PROPN
absel-1568	1	44	university	university	PROPN
absel-1568	1	45	michael	michael	PROPN
absel-1568	1	46	w.	w.	PROPN
absel-1568	1	47	winchell	winchell	PROPN
absel-1568	1	48	,	,	PUNCT
absel-1568	1	49	illinois	illinois	PROPN
absel-1568	1	50	state	state	PROPN
absel-1568	1	51	university	university	PROPN
absel-1568	1	52	abstract	abstract	NOUN
absel-1568	1	53	this	this	DET
absel-1568	1	54	paper	paper	NOUN
absel-1568	1	55	outlines	outline	VERB
absel-1568	1	56	an	an	DET
absel-1568	1	57	eight	eight	NUM
absel-1568	1	58	-	-	PUNCT
absel-1568	1	59	step	step	NOUN
absel-1568	1	60	process	process	NOUN
absel-1568	1	61	for	for	ADP
absel-1568	1	62	utilizing	utilize	VERB
absel-1568	1	63	customer	customer	NOUN
absel-1568	1	64	input	input	NOUN
absel-1568	1	65	as	as	ADP
absel-1568	1	66	a	a	DET
absel-1568	1	67	critical	critical	ADJ
absel-1568	1	68	ingredient	ingredient	NOUN
absel-1568	1	69	to	to	PART
absel-1568	1	70	be	be	AUX
absel-1568	1	71	used	use	VERB
absel-1568	1	72	in	in	ADP
absel-1568	1	73	total	total	ADJ
absel-1568	1	74	quality	quality	NOUN
absel-1568	1	75	improvement	improvement	NOUN
absel-1568	1	76	programs	program	NOUN
absel-1568	1	77	.	.	PUNCT
absel-1568	2	1	the	the	DET
absel-1568	2	2	details	detail	NOUN
absel-1568	2	3	of	of	ADP
absel-1568	2	4	and	and	CCONJ
absel-1568	2	5	implications	implication	NOUN
absel-1568	2	6	associated	associate	VERB
absel-1568	2	7	with	with	ADP
absel-1568	2	8	each	each	DET
absel-1568	2	9	step	step	NOUN
absel-1568	2	10	are	be	AUX
absel-1568	2	11	discussed	discuss	VERB
absel-1568	2	12	.	.	PUNCT
absel-1568	3	1	introduction	introduction	NOUN
absel-1568	3	2	the	the	DET
absel-1568	3	3	search	search	NOUN
absel-1568	3	4	for	for	ADP
absel-1568	3	5	quality	quality	NOUN
absel-1568	3	6	will	will	AUX
absel-1568	3	7	continue	continue	VERB
absel-1568	3	8	to	to	PART
absel-1568	3	9	be	be	AUX
absel-1568	3	10	the	the	DET
absel-1568	3	11	most	most	ADV
absel-1568	3	12	important	important	ADJ
absel-1568	3	13	consumer	consumer	NOUN
absel-1568	3	14	trend	trend	NOUN
absel-1568	3	15	of	of	ADP
absel-1568	3	16	the	the	DET
absel-1568	3	17	1990s	1990	NOUN
absel-1568	3	18	as	as	SCONJ
absel-1568	3	19	consumers	consumer	NOUN
absel-1568	3	20	demand	demand	VERB
absel-1568	3	21	higher	high	ADJ
absel-1568	3	22	quality	quality	NOUN
absel-1568	3	23	products	product	NOUN
absel-1568	3	24	than	than	ADP
absel-1568	3	25	ever	ever	ADV
absel-1568	3	26	bef	bef	ADJ
absel-1568	3	27	ore	ore	NOUN
absel-1568	3	28	(	(	PUNCT
absel-1568	3	29	rabin	rabin	PROPN
absel-1568	3	30	,	,	PUNCT
absel-1568	3	31	1983	1983	NUM
absel-1568	3	32	)	)	PUNCT
absel-1568	3	33	.	.	PUNCT
absel-1568	4	1	according	accord	VERB
absel-1568	4	2	to	to	ADP
absel-1568	4	3	the	the	DET
absel-1568	4	4	prevailing	prevail	VERB
absel-1568	4	5	japanese	japanese	ADJ
absel-1568	4	6	philosophy	philosophy	NOUN
absel-1568	4	7	,	,	PUNCT
absel-1568	4	8	quality	quality	NOUN
absel-1568	4	9	is	be	AUX
absel-1568	4	10	“	"	PUNCT
absel-1568	4	11	zero	zero	NUM
absel-1568	4	12	defects	defect	NOUN
absel-1568	4	13	--	--	PUNCT
absel-1568	4	14	doing	do	VERB
absel-1568	4	15	it	it	PRON
absel-1568	4	16	right	right	ADV
absel-1568	4	17	the	the	DET
absel-1568	4	18	first	first	ADJ
absel-1568	4	19	time	time	NOUN
absel-1568	4	20	”	"	PUNCT
absel-1568	4	21	(	(	PUNCT
absel-1568	4	22	crosby	crosby	PROPN
absel-1568	4	23	,	,	PUNCT
absel-1568	4	24	1979	1979	NUM
absel-1568	4	25	)	)	PUNCT
absel-1568	4	26	.	.	PUNCT
absel-1568	5	1	an	an	DET
absel-1568	5	2	alternative	alternative	ADJ
absel-1568	5	3	view	view	NOUN
absel-1568	5	4	of	of	ADP
absel-1568	5	5	quality	quality	NOUN
absel-1568	5	6	that	that	PRON
absel-1568	5	7	would	would	AUX
absel-1568	5	8	apply	apply	VERB
absel-1568	5	9	to	to	ADP
absel-1568	5	10	both	both	DET
absel-1568	5	11	material	material	NOUN
absel-1568	5	12	goods	good	NOUN
absel-1568	5	13	as	as	ADV
absel-1568	5	14	well	well	ADV
absel-1568	5	15	as	as	ADP
absel-1568	5	16	intangible	intangible	ADJ
absel-1568	5	17	services	service	NOUN
absel-1568	5	18	focuses	focus	VERB
absel-1568	5	19	on	on	ADP
absel-1568	5	20	a	a	DET
absel-1568	5	21	comparison	comparison	NOUN
absel-1568	5	22	of	of	ADP
absel-1568	5	23	expectations	expectation	NOUN
absel-1568	5	24	with	with	ADP
absel-1568	5	25	performance	performance	NOUN
absel-1568	5	26	(	(	PUNCT
absel-1568	5	27	parasuraman	parasuraman	NOUN
absel-1568	5	28	,	,	PUNCT
absel-1568	5	29	zeithami	zeithami	NOUN
absel-1568	5	30	,	,	PUNCT
absel-1568	5	31	&	&	CCONJ
absel-1568	5	32	berry	berry	PROPN
absel-1568	5	33	,	,	PUNCT
absel-1568	5	34	1985	1985	NUM
absel-1568	5	35	)	)	PUNCT
absel-1568	5	36	.	.	PUNCT
absel-1568	6	1	that	that	PRON
absel-1568	6	2	is	be	AUX
absel-1568	6	3	,	,	PUNCT
absel-1568	6	4	quality	quality	NOUN
absel-1568	6	5	is	be	AUX
absel-1568	6	6	a	a	DET
absel-1568	6	7	measure	measure	NOUN
absel-1568	6	8	of	of	ADP
absel-1568	6	9	how	how	SCONJ
absel-1568	6	10	well	well	ADV
absel-1568	6	11	the	the	DET
absel-1568	6	12	goods	good	NOUN
absel-1568	6	13	/	/	SYM
absel-1568	6	14	services	service	NOUN
absel-1568	6	15	delivered	deliver	VERB
absel-1568	6	16	match	match	NOUN
absel-1568	6	17	customer	customer	NOUN
absel-1568	6	18	expectations	expectation	NOUN
absel-1568	6	19	.	.	PUNCT
absel-1568	7	1	the	the	DET
absel-1568	7	2	purpose	purpose	NOUN
absel-1568	7	3	of	of	ADP
absel-1568	7	4	this	this	DET
absel-1568	7	5	paper	paper	NOUN
absel-1568	7	6	is	be	AUX
absel-1568	7	7	to	to	PART
absel-1568	7	8	outline	outline	VERB
absel-1568	7	9	methods	method	NOUN
absel-1568	7	10	of	of	ADP
absel-1568	7	11	measuring	measure	VERB
absel-1568	7	12	and	and	CCONJ
absel-1568	7	13	monitoring	monitor	VERB
absel-1568	7	14	customer	customer	NOUN
absel-1568	7	15	perceptions	perception	NOUN
absel-1568	7	16	as	as	ADP
absel-1568	7	17	an	an	DET
absel-1568	7	18	input	input	NOUN
absel-1568	7	19	to	to	ADP
absel-1568	7	20	a	a	DET
absel-1568	7	21	tom	tom	PROPN
absel-1568	7	22	program	program	NOUN
absel-1568	7	23	.	.	PUNCT
absel-1568	8	1	in	in	ADP
absel-1568	8	2	addition	addition	NOUN
absel-1568	8	3	,	,	PUNCT
absel-1568	8	4	the	the	DET
absel-1568	8	5	paper	paper	NOUN
absel-1568	8	6	will	will	AUX
absel-1568	8	7	present	present	VERB
absel-1568	8	8	a	a	DET
absel-1568	8	9	systematic	systematic	ADJ
absel-1568	8	10	procedure	procedure	NOUN
absel-1568	8	11	for	for	ADP
absel-1568	8	12	utilizing	utilize	VERB
absel-1568	8	13	customer	customer	NOUN
absel-1568	8	14	satisfaction	satisfaction	NOUN
absel-1568	8	15	data	datum	NOUN
absel-1568	8	16	as	as	ADP
absel-1568	8	17	a	a	DET
absel-1568	8	18	means	means	NOUN
absel-1568	8	19	of	of	ADP
absel-1568	8	20	continuous	continuous	ADJ
absel-1568	8	21	quality	quality	NOUN
absel-1568	8	22	improvement	improvement	NOUN
absel-1568	8	23	.	.	PUNCT
absel-1568	9	1	fostering	foster	VERB
absel-1568	9	2	total	total	ADJ
absel-1568	9	3	customer	customer	NOUN
absel-1568	9	4	satisfaction	satisfaction	NOUN
absel-1568	9	5	this	this	DET
absel-1568	9	6	section	section	NOUN
absel-1568	9	7	outlines	outline	VERB
absel-1568	9	8	a	a	DET
absel-1568	9	9	highly	highly	ADV
absel-1568	9	10	pragmatic	pragmatic	ADJ
absel-1568	9	11	methodology	methodology	NOUN
absel-1568	9	12	aimed	aim	VERB
absel-1568	9	13	at	at	ADP
absel-1568	9	14	fostering	foster	VERB
absel-1568	9	15	continuous	continuous	ADJ
absel-1568	9	16	quality	quality	NOUN
absel-1568	9	17	improvement	improvement	NOUN
absel-1568	9	18	.	.	PUNCT
absel-1568	10	1	the	the	DET
absel-1568	10	2	framework	framework	NOUN
absel-1568	10	3	presented	present	VERB
absel-1568	10	4	here	here	ADV
absel-1568	10	5	involves	involve	VERB
absel-1568	10	6	a	a	DET
absel-1568	10	7	multi	multi	ADJ
absel-1568	10	8	-	-	ADJ
absel-1568	10	9	stage	stage	ADJ
absel-1568	10	10	process	process	NOUN
absel-1568	10	11	that	that	PRON
absel-1568	10	12	is	be	AUX
absel-1568	10	13	designed	design	VERB
absel-1568	10	14	to	to	PART
absel-1568	10	15	utilize	utilize	VERB
absel-1568	10	16	customer	customer	NOUN
absel-1568	10	17	feedback	feedback	NOUN
absel-1568	10	18	as	as	ADP
absel-1568	10	19	its	its	PRON
absel-1568	10	20	primary	primary	ADJ
absel-1568	10	21	input	input	NOUN
absel-1568	10	22	and	and	CCONJ
absel-1568	10	23	lead	lead	VERB
absel-1568	10	24	to	to	ADP
absel-1568	10	25	total	total	ADJ
absel-1568	10	26	customer	customer	NOUN
absel-1568	10	27	satisfaction	satisfaction	NOUN
absel-1568	10	28	.	.	PUNCT
absel-1568	11	1	the	the	DET
absel-1568	11	2	first	first	ADJ
absel-1568	11	3	step	step	NOUN
absel-1568	11	4	in	in	ADP
absel-1568	11	5	the	the	DET
absel-1568	11	6	process	process	NOUN
absel-1568	11	7	is	be	AUX
absel-1568	11	8	to	to	PART
absel-1568	11	9	identify	identify	VERB
absel-1568	11	10	the	the	DET
absel-1568	11	11	customer	customer	NOUN
absel-1568	11	12	--	--	PUNCT
absel-1568	11	13	the	the	DET
absel-1568	11	14	party	party	NOUN
absel-1568	11	15	receiving	receive	VERB
absel-1568	11	16	the	the	DET
absel-1568	11	17	output	output	NOUN
absel-1568	11	18	of	of	ADP
absel-1568	11	19	effort	effort	NOUN
absel-1568	11	20	.	.	PUNCT
absel-1568	12	1	customers	customer	NOUN
absel-1568	12	2	can	can	AUX
absel-1568	12	3	be	be	AUX
absel-1568	12	4	internal	internal	ADJ
absel-1568	12	5	(	(	PUNCT
absel-1568	12	6	i.e.	i.e.	X
absel-1568	12	7	,	,	PUNCT
absel-1568	12	8	other	other	ADJ
absel-1568	12	9	units	unit	NOUN
absel-1568	12	10	within	within	ADP
absel-1568	12	11	the	the	DET
absel-1568	12	12	organization	organization	NOUN
absel-1568	12	13	)	)	PUNCT
absel-1568	12	14	or	or	CCONJ
absel-1568	12	15	external	external	ADJ
absel-1568	12	16	,	,	PUNCT
absel-1568	12	17	(	(	PUNCT
absel-1568	12	18	i.e.	i.e.	X
absel-1568	12	19	,	,	PUNCT
absel-1568	12	20	outside	outside	ADJ
absel-1568	12	21	constituencies	constituency	NOUN
absel-1568	12	22	)	)	PUNCT
absel-1568	12	23	.	.	PUNCT
absel-1568	13	1	when	when	SCONJ
absel-1568	13	2	the	the	DET
absel-1568	13	3	number	number	NOUN
absel-1568	13	4	of	of	ADP
absel-1568	13	5	customers	customer	NOUN
absel-1568	13	6	is	be	AUX
absel-1568	13	7	large	large	ADJ
absel-1568	13	8	,	,	PUNCT
absel-1568	13	9	the	the	DET
absel-1568	13	10	process	process	NOUN
absel-1568	13	11	may	may	AUX
absel-1568	13	12	be	be	AUX
absel-1568	13	13	streamlined	streamline	VERB
absel-1568	13	14	by	by	ADP
absel-1568	13	15	concentrating	concentrate	VERB
absel-1568	13	16	only	only	ADV
absel-1568	13	17	on	on	ADP
absel-1568	13	18	those	those	PRON
absel-1568	13	19	accounting	account	VERB
absel-1568	13	20	for	for	ADP
absel-1568	13	21	more	more	ADV
absel-1568	13	22	significant	significant	ADJ
absel-1568	13	23	portions	portion	NOUN
absel-1568	13	24	of	of	ADP
absel-1568	13	25	business	business	NOUN
absel-1568	13	26	/	/	SYM
absel-1568	13	27	output	output	NOUN
absel-1568	13	28	.	.	PUNCT
absel-1568	14	1	the	the	DET
absel-1568	14	2	second	second	ADJ
absel-1568	14	3	step	step	NOUN
absel-1568	14	4	involves	involve	VERB
absel-1568	14	5	identifying	identify	VERB
absel-1568	14	6	the	the	DET
absel-1568	14	7	product	product	NOUN
absel-1568	14	8	that	that	PRON
absel-1568	14	9	the	the	DET
absel-1568	14	10	organization	organization	NOUN
absel-1568	14	11	/	/	SYM
absel-1568	14	12	unit	unit	NOUN
absel-1568	14	13	creates	create	VERB
absel-1568	14	14	or	or	CCONJ
absel-1568	14	15	the	the	DET
absel-1568	14	16	service	service	NOUN
absel-1568	14	17	it	it	PRON
absel-1568	14	18	provides	provide	VERB
absel-1568	14	19	.	.	PUNCT
absel-1568	15	1	while	while	SCONJ
absel-1568	15	2	this	this	PRON
absel-1568	15	3	may	may	AUX
absel-1568	15	4	appear	appear	VERB
absel-1568	15	5	to	to	PART
absel-1568	15	6	be	be	AUX
absel-1568	15	7	obvious	obvious	ADJ
absel-1568	15	8	,	,	PUNCT
absel-1568	15	9	it	it	PRON
absel-1568	15	10	in	in	ADP
absel-1568	15	11	fact	fact	NOUN
absel-1568	15	12	is	be	AUX
absel-1568	15	13	not	not	PART
absel-1568	15	14	,	,	PUNCT
absel-1568	15	15	especially	especially	ADV
absel-1568	15	16	in	in	ADP
absel-1568	15	17	the	the	DET
absel-1568	15	18	case	case	NOUN
absel-1568	15	19	of	of	ADP
absel-1568	15	20	services	service	NOUN
absel-1568	15	21	and	and	CCONJ
absel-1568	15	22	non	non	ADJ
absel-1568	15	23	-	-	ADJ
absel-1568	15	24	tangible	tangible	ADJ
absel-1568	15	25	products	product	NOUN
absel-1568	15	26	.	.	PUNCT
absel-1568	16	1	this	this	DET
absel-1568	16	2	step	step	NOUN
absel-1568	16	3	is	be	AUX
absel-1568	16	4	particularly	particularly	ADV
absel-1568	16	5	important	important	ADJ
absel-1568	16	6	when	when	SCONJ
absel-1568	16	7	the	the	DET
absel-1568	16	8	customer	customer	NOUN
absel-1568	16	9	in	in	ADP
absel-1568	16	10	question	question	NOUN
absel-1568	16	11	is	be	AUX
absel-1568	16	12	an	an	DET
absel-1568	16	13	internal	internal	ADJ
absel-1568	16	14	client	client	NOUN
absel-1568	16	15	.	.	PUNCT
absel-1568	17	1	the	the	DET
absel-1568	17	2	focus	focus	NOUN
absel-1568	17	3	of	of	ADP
absel-1568	17	4	the	the	DET
absel-1568	17	5	third	third	ADJ
absel-1568	17	6	step	step	NOUN
absel-1568	17	7	is	be	AUX
absel-1568	17	8	determining	determine	VERB
absel-1568	17	9	what	what	PRON
absel-1568	17	10	the	the	DET
absel-1568	17	11	customer	customer	NOUN
absel-1568	17	12	considers	consider	VERB
absel-1568	17	13	as	as	ADP
absel-1568	17	14	important	important	ADJ
absel-1568	17	15	.	.	PUNCT
absel-1568	18	1	that	that	PRON
absel-1568	18	2	is	be	AUX
absel-1568	18	3	,	,	PUNCT
absel-1568	18	4	emphasis	emphasis	NOUN
absel-1568	18	5	is	be	AUX
absel-1568	18	6	placed	place	VERB
absel-1568	18	7	on	on	ADP
absel-1568	18	8	what	what	PRON
absel-1568	18	9	the	the	DET
absel-1568	18	10	customers	customer	NOUN
absel-1568	18	11	need	need	VERB
absel-1568	18	12	and	and	CCONJ
absel-1568	18	13	expect	expect	VERB
absel-1568	18	14	,	,	PUNCT
absel-1568	18	15	not	not	PART
absel-1568	18	16	on	on	ADP
absel-1568	18	17	what	what	PRON
absel-1568	18	18	the	the	DET
absel-1568	18	19	seller	seller	NOUN
absel-1568	18	20	thinks	think	VERB
absel-1568	18	21	customers	customer	NOUN
absel-1568	18	22	want	want	VERB
absel-1568	18	23	.	.	PUNCT
absel-1568	19	1	any	any	DET
absel-1568	19	2	failure	failure	NOUN
absel-1568	19	3	to	to	PART
absel-1568	19	4	meet	meet	VERB
absel-1568	19	5	these	these	DET
absel-1568	19	6	requirements	requirement	NOUN
absel-1568	19	7	is	be	AUX
absel-1568	19	8	viewed	view	VERB
absel-1568	19	9	as	as	ADP
absel-1568	19	10	a	a	DET
absel-1568	19	11	defect	defect	NOUN
absel-1568	19	12	.	.	PUNCT
absel-1568	20	1	this	this	DET
absel-1568	20	2	step	step	NOUN
absel-1568	20	3	begins	begin	VERB
absel-1568	20	4	with	with	ADP
absel-1568	20	5	developing	develop	VERB
absel-1568	20	6	a	a	DET
absel-1568	20	7	fairly	fairly	ADV
absel-1568	20	8	comprehensive	comprehensive	ADJ
absel-1568	20	9	list	list	NOUN
absel-1568	20	10	of	of	ADP
absel-1568	20	11	salient	salient	NOUN
absel-1568	20	12	product	product	NOUN
absel-1568	20	13	!	!	PUNCT
absel-1568	21	1	service	service	NOUN
absel-1568	21	2	attributes	attribute	VERB
absel-1568	21	3	.	.	PUNCT
absel-1568	22	1	for	for	ADP
absel-1568	22	2	tangible	tangible	ADJ
absel-1568	22	3	goods	good	NOUN
absel-1568	22	4	these	these	DET
absel-1568	22	5	specific	specific	ADJ
absel-1568	22	6	aspects	aspect	NOUN
absel-1568	22	7	or	or	CCONJ
absel-1568	22	8	characteristics	characteristic	NOUN
absel-1568	22	9	of	of	ADP
absel-1568	22	10	a	a	DET
absel-1568	22	11	product	product	NOUN
absel-1568	22	12	may	may	AUX
absel-1568	22	13	include	include	VERB
absel-1568	22	14	such	such	ADJ
absel-1568	22	15	features	feature	NOUN
absel-1568	22	16	as	as	ADP
absel-1568	22	17	physical	physical	ADJ
absel-1568	22	18	appearance	appearance	NOUN
absel-1568	22	19	of	of	ADP
absel-1568	22	20	the	the	DET
absel-1568	22	21	product	product	NOUN
absel-1568	22	22	,	,	PUNCT
absel-1568	22	23	adherence	adherence	NOUN
absel-1568	22	24	to	to	ADP
absel-1568	22	25	performance	performance	NOUN
absel-1568	22	26	specifications	specification	NOUN
absel-1568	22	27	,	,	PUNCT
absel-1568	22	28	timely	timely	ADJ
absel-1568	22	29	delivery	delivery	NOUN
absel-1568	22	30	of	of	ADP
absel-1568	22	31	product	product	NOUN
absel-1568	22	32	,	,	PUNCT
absel-1568	22	33	and	and	CCONJ
absel-1568	22	34	product	product	NOUN
absel-1568	22	35	warranty	warranty	NOUN
absel-1568	22	36	.	.	PUNCT
absel-1568	23	1	for	for	ADP
absel-1568	23	2	intangible	intangible	ADJ
absel-1568	23	3	services	service	NOUN
absel-1568	23	4	,	,	PUNCT
absel-1568	23	5	according	accord	VERB
absel-1568	23	6	to	to	ADP
absel-1568	23	7	parasuraman	parasuraman	NOUN
absel-1568	23	8	,	,	PUNCT
absel-1568	23	9	zeithami	zeithami	NOUN
absel-1568	23	10	,	,	PUNCT
absel-1568	23	11	&	&	CCONJ
absel-1568	23	12	berry	berry	PROPN
absel-1568	23	13	(	(	PUNCT
absel-1568	23	14	1985	1985	NUM
absel-1568	23	15	)	)	PUNCT
absel-1568	23	16	,	,	PUNCT
absel-1568	23	17	salient	salient	NOUN
absel-1568	23	18	attributes	attribute	NOUN
absel-1568	23	19	may	may	AUX
absel-1568	23	20	include	include	VERB
absel-1568	23	21	such	such	ADJ
absel-1568	23	22	characteristics	characteristic	NOUN
absel-1568	23	23	as	as	ADP
absel-1568	23	24	reliability	reliability	NOUN
absel-1568	23	25	(	(	PUNCT
absel-1568	23	26	consistency	consistency	NOUN
absel-1568	23	27	of	of	ADP
absel-1568	23	28	performance	performance	NOUN
absel-1568	23	29	and	and	CCONJ
absel-1568	23	30	dependability	dependability	NOUN
absel-1568	23	31	)	)	PUNCT
absel-1568	23	32	,	,	PUNCT
absel-1568	23	33	access	access	NOUN
absel-1568	23	34	(	(	PUNCT
absel-1568	23	35	approachability	approachability	NOUN
absel-1568	23	36	and	and	CCONJ
absel-1568	23	37	ease	ease	NOUN
absel-1568	23	38	of	of	ADP
absel-1568	23	39	contact	contact	NOUN
absel-1568	23	40	)	)	PUNCT
absel-1568	23	41	,	,	PUNCT
absel-1568	23	42	courtesy	courtesy	NOUN
absel-1568	23	43	(	(	PUNCT
absel-1568	23	44	politeness	politeness	ADJ
absel-1568	23	45	,	,	PUNCT
absel-1568	23	46	respect	respect	NOUN
absel-1568	23	47	,	,	PUNCT
absel-1568	23	48	and	and	CCONJ
absel-1568	23	49	friendliness	friendliness	ADJ
absel-1568	23	50	)	)	PUNCT
absel-1568	23	51	,	,	PUNCT
absel-1568	23	52	credibility	credibility	NOUN
absel-1568	23	53	(	(	PUNCT
absel-1568	23	54	trustworthiness	trustworthiness	NOUN
absel-1568	23	55	,	,	PUNCT
absel-1568	23	56	believability	believability	NOUN
absel-1568	23	57	,	,	PUNCT
absel-1568	23	58	and	and	CCONJ
absel-1568	23	59	honesty	honesty	NOUN
absel-1568	23	60	)	)	PUNCT
absel-1568	23	61	,	,	PUNCT
absel-1568	23	62	and	and	CCONJ
absel-1568	23	63	tangibles	tangible	NOUN
absel-1568	23	64	(	(	PUNCT
absel-1568	23	65	appearance	appearance	NOUN
absel-1568	23	66	of	of	ADP
absel-1568	23	67	personnel	personnel	NOUN
absel-1568	23	68	and	and	CCONJ
absel-1568	23	69	physical	physical	ADJ
absel-1568	23	70	’	'	PUNCT
absel-1568	23	71	facilities	facility	NOUN
absel-1568	23	72	)	)	PUNCT
absel-1568	23	73	.	.	PUNCT
absel-1568	24	1	once	once	SCONJ
absel-1568	24	2	a	a	DET
absel-1568	24	3	list	list	NOUN
absel-1568	24	4	of	of	ADP
absel-1568	24	5	relevant	relevant	ADJ
absel-1568	24	6	product	product	NOUN
absel-1568	24	7	/	/	SYM
absel-1568	24	8	service	service	NOUN
absel-1568	24	9	attributes	attribute	NOUN
absel-1568	24	10	is	be	AUX
absel-1568	24	11	developed	develop	VERB
absel-1568	24	12	,	,	PUNCT
absel-1568	24	13	customers	customer	NOUN
absel-1568	24	14	must	must	AUX
absel-1568	24	15	be	be	AUX
absel-1568	24	16	surveyed	survey	VERB
absel-1568	24	17	to	to	PART
absel-1568	24	18	discern	discern	VERB
absel-1568	24	19	the	the	DET
absel-1568	24	20	relative	relative	ADJ
absel-1568	24	21	importance	importance	NOUN
absel-1568	24	22	of	of	ADP
absel-1568	24	23	each	each	DET
absel-1568	24	24	attribute	attribute	NOUN
absel-1568	24	25	using	use	VERB
absel-1568	24	26	a	a	DET
absel-1568	24	27	rating	rating	NOUN
absel-1568	24	28	scale	scale	NOUN
absel-1568	24	29	(	(	PUNCT
absel-1568	24	30	e.g.	e.g.	ADV
absel-1568	24	31	,	,	PUNCT
absel-1568	24	32	1	1	NUM
absel-1568	24	33	=	=	SYM
absel-1568	24	34	not	not	PART
absel-1568	24	35	at	at	ADV
absel-1568	24	36	all	all	ADV
absel-1568	24	37	important	important	ADJ
absel-1568	24	38	,	,	PUNCT
absel-1568	24	39	7	7	NUM
absel-1568	24	40	=	=	SYM
absel-1568	24	41	extremely	extremely	ADV
absel-1568	24	42	important	important	ADJ
absel-1568	24	43	)	)	PUNCT
absel-1568	24	44	.	.	PUNCT
absel-1568	25	1	determining	determine	VERB
absel-1568	25	2	actual	actual	ADJ
absel-1568	25	3	performance	performance	NOUN
absel-1568	25	4	relative	relative	ADJ
absel-1568	25	5	to	to	ADP
absel-1568	25	6	each	each	PRON
absel-1568	25	7	of	of	ADP
absel-1568	25	8	the	the	DET
absel-1568	25	9	above	above	ADJ
absel-1568	25	10	attributes	attribute	NOUN
absel-1568	25	11	is	be	AUX
absel-1568	25	12	the	the	DET
absel-1568	25	13	fourth	fourth	ADJ
absel-1568	25	14	step	step	NOUN
absel-1568	25	15	in	in	ADP
absel-1568	25	16	the	the	DET
absel-1568	25	17	process	process	NOUN
absel-1568	25	18	.	.	PUNCT
absel-1568	26	1	here	here	ADV
absel-1568	26	2	the	the	DET
absel-1568	26	3	current	current	ADJ
absel-1568	26	4	level	level	NOUN
absel-1568	26	5	of	of	ADP
absel-1568	26	6	satisfaction	satisfaction	NOUN
absel-1568	26	7	with	with	ADP
absel-1568	26	8	the	the	DET
absel-1568	26	9	company	company	NOUN
absel-1568	26	10	’s	’s	PART
absel-1568	26	11	performance	performance	NOUN
absel-1568	26	12	in	in	ADP
absel-1568	26	13	meeting	meet	VERB
absel-1568	26	14	customers	customer	NOUN
absel-1568	26	15	expectations	expectation	NOUN
absel-1568	26	16	’	'	PUNCT
absel-1568	26	17	needs	need	VERB
absel-1568	26	18	relative	relative	ADJ
absel-1568	26	19	to	to	ADP
absel-1568	26	20	each	each	DET
absel-1568	26	21	salient	salient	NOUN
absel-1568	26	22	product	product	NOUN
absel-1568	26	23	/	/	SYM
absel-1568	26	24	service	service	NOUN
absel-1568	26	25	characteristic	characteristic	NOUN
absel-1568	26	26	is	be	AUX
absel-1568	26	27	obtained	obtain	VERB
absel-1568	26	28	via	via	ADP
absel-1568	26	29	similar	similar	ADJ
absel-1568	26	30	rating	rating	NOUN
absel-1568	26	31	scales	scale	NOUN
absel-1568	26	32	(	(	PUNCT
absel-1568	26	33	1	1	NUM
absel-1568	26	34	=	=	SYM
absel-1568	26	35	extremely	extremely	ADV
absel-1568	26	36	dissatisfied	dissatisfied	ADJ
absel-1568	26	37	,	,	PUNCT
absel-1568	26	38	7	7	NUM
absel-1568	26	39	=	=	SYM
absel-1568	26	40	extremely	extremely	ADV
absel-1568	26	41	satisfied	satisfied	ADJ
absel-1568	26	42	)	)	PUNCT
absel-1568	26	43	.	.	PUNCT
absel-1568	27	1	in	in	ADP
absel-1568	27	2	cases	case	NOUN
absel-1568	27	3	where	where	SCONJ
absel-1568	27	4	the	the	DET
absel-1568	27	5	company	company	NOUN
absel-1568	27	6	is	be	AUX
absel-1568	27	7	not	not	PART
absel-1568	27	8	a	a	DET
absel-1568	27	9	sole	sole	ADJ
absel-1568	27	10	source	source	NOUN
absel-1568	27	11	/	/	SYM
absel-1568	27	12	supplier	supplier	NOUN
absel-1568	27	13	of	of	ADP
absel-1568	27	14	the	the	DET
absel-1568	27	15	product	product	NOUN
absel-1568	27	16	/	/	SYM
absel-1568	27	17	service	service	NOUN
absel-1568	27	18	,	,	PUNCT
absel-1568	27	19	the	the	DET
absel-1568	27	20	customer	customer	NOUN
absel-1568	27	21	also	also	ADV
absel-1568	27	22	could	could	AUX
absel-1568	27	23	be	be	AUX
absel-1568	27	24	asked	ask	VERB
absel-1568	27	25	to	to	PART
absel-1568	27	26	evaluate	evaluate	VERB
absel-1568	27	27	competitors	competitor	NOUN
absel-1568	27	28	’	’	PART
absel-1568	27	29	performance	performance	NOUN
absel-1568	27	30	on	on	ADP
absel-1568	27	31	the	the	DET
absel-1568	27	32	same	same	ADJ
absel-1568	27	33	salient	salient	NOUN
absel-1568	27	34	characteristics	characteristic	NOUN
absel-1568	27	35	.	.	PUNCT
absel-1568	28	1	the	the	DET
absel-1568	28	2	resulting	result	VERB
absel-1568	28	3	information	information	NOUN
absel-1568	28	4	helps	helps	AUX
absel-1568	28	5	identify	identify	VERB
absel-1568	28	6	the	the	DET
absel-1568	28	7	company	company	NOUN
absel-1568	28	8	’s	’s	PART
absel-1568	28	9	real	real	ADJ
absel-1568	28	10	strengths	strength	NOUN
absel-1568	28	11	and	and	CCONJ
absel-1568	28	12	weaknesses	weakness	NOUN
absel-1568	28	13	from	from	ADP
absel-1568	28	14	the	the	DET
absel-1568	28	15	customer	customer	NOUN
absel-1568	28	16	’s	’s	PART
absel-1568	28	17	viewpoint	viewpoint	NOUN
absel-1568	28	18	and	and	CCONJ
absel-1568	28	19	in	in	ADP
absel-1568	28	20	relation	relation	NOUN
absel-1568	28	21	to	to	ADP
absel-1568	28	22	those	those	PRON
absel-1568	28	23	of	of	ADP
absel-1568	28	24	the	the	DET
absel-1568	28	25	competition	competition	NOUN
absel-1568	28	26	.	.	PUNCT
absel-1568	29	1	it	it	PRON
absel-1568	29	2	is	be	AUX
absel-1568	29	3	noteworthy	noteworthy	ADJ
absel-1568	29	4	that	that	SCONJ
absel-1568	29	5	some	some	DET
absel-1568	29	6	quality	quality	NOUN
absel-1568	29	7	-	-	PUNCT
absel-1568	29	8	oriented	orient	VERB
absel-1568	29	9	companies	company	NOUN
absel-1568	29	10	,	,	PUNCT
absel-1568	29	11	such	such	ADJ
absel-1568	29	12	as	as	ADP
absel-1568	29	13	motorola	motorola	PROPN
absel-1568	29	14	and	and	CCONJ
absel-1568	29	15	fairmont	fairmont	NOUN
absel-1568	29	16	minerals	mineral	NOUN
absel-1568	29	17	,	,	PUNCT
absel-1568	29	18	not	not	PART
absel-1568	29	19	only	only	ADV
absel-1568	29	20	recommend	recommend	VERB
absel-1568	29	21	benchmarking	benchmarking	NOUN
absel-1568	29	22	of	of	ADP
absel-1568	29	23	competitors	competitor	NOUN
absel-1568	29	24	,	,	PUNCT
absel-1568	29	25	but	but	CCONJ
absel-1568	29	26	also	also	ADV
absel-1568	29	27	any	any	DET
absel-1568	29	28	other	other	ADJ
absel-1568	29	29	company	company	NOUN
absel-1568	29	30	that	that	PRON
absel-1568	29	31	may	may	AUX
absel-1568	29	32	be	be	AUX
absel-1568	29	33	using	use	VERB
absel-1568	29	34	similar	similar	ADJ
absel-1568	29	35	processes	process	NOUN
absel-1568	29	36	.	.	PUNCT
absel-1568	30	1	step	step	NOUN
absel-1568	30	2	five	five	NUM
absel-1568	30	3	involves	involve	NOUN
absel-1568	30	4	combining	combine	VERB
absel-1568	30	5	importance	importance	NOUN
absel-1568	30	6	and	and	CCONJ
absel-1568	30	7	performance	performance	NOUN
absel-1568	30	8	ratings	rating	NOUN
absel-1568	30	9	obtained	obtain	VERB
absel-1568	30	10	in	in	ADP
absel-1568	30	11	steps	step	NOUN
absel-1568	30	12	three	three	NUM
absel-1568	30	13	and	and	CCONJ
absel-1568	30	14	four	four	NUM
absel-1568	30	15	into	into	ADP
absel-1568	30	16	a	a	DET
absel-1568	30	17	two	two	NUM
absel-1568	30	18	-	-	PUNCT
absel-1568	30	19	dimensional	dimensional	ADJ
absel-1568	30	20	framework	framework	NOUN
absel-1568	30	21	with	with	ADP
absel-1568	30	22	the	the	DET
absel-1568	30	23	importance	importance	NOUN
absel-1568	30	24	scale	scale	NOUN
absel-1568	30	25	representing	represent	VERB
absel-1568	30	26	the	the	DET
absel-1568	30	27	vertical	vertical	ADJ
absel-1568	30	28	axis	axis	NOUN
absel-1568	30	29	and	and	CCONJ
absel-1568	30	30	the	the	DET
absel-1568	30	31	performance	performance	NOUN
absel-1568	30	32	scale	scale	NOUN
absel-1568	30	33	constituting	constitute	VERB
absel-1568	30	34	the	the	DET
absel-1568	30	35	horizontal	horizontal	ADJ
absel-1568	30	36	axis	axis	NOUN
absel-1568	30	37	.	.	PUNCT
absel-1568	31	1	next	next	ADV
absel-1568	31	2	,	,	PUNCT
absel-1568	31	3	the	the	DET
absel-1568	31	4	mean	mean	ADJ
absel-1568	31	5	importance	importance	NOUN
absel-1568	31	6	and	and	CCONJ
absel-1568	31	7	performance	performance	NOUN
absel-1568	31	8	values	value	NOUN
absel-1568	31	9	for	for	ADP
absel-1568	31	10	each	each	DET
absel-1568	31	11	attribute	attribute	NOUN
absel-1568	31	12	are	be	AUX
absel-1568	31	13	plotted	plot	VERB
absel-1568	31	14	on	on	ADP
absel-1568	31	15	the	the	DET
absel-1568	31	16	resulting	result	VERB
absel-1568	31	17	importance	importance	NOUN
absel-1568	31	18	-	-	PUNCT
absel-1568	31	19	performance	performance	NOUN
absel-1568	31	20	grid	grid	NOUN
absel-1568	31	21	.	.	PUNCT
absel-1568	32	1	the	the	DET
absel-1568	32	2	outcome	outcome	NOUN
absel-1568	32	3	of	of	ADP
absel-1568	32	4	this	this	DET
absel-1568	32	5	step	step	NOUN
absel-1568	32	6	is	be	AUX
absel-1568	32	7	a	a	DET
absel-1568	32	8	parsimonious	parsimonious	ADJ
absel-1568	32	9	framework	framework	NOUN
absel-1568	32	10	with	with	ADP
absel-1568	32	11	many	many	ADJ
absel-1568	32	12	practical	practical	ADJ
absel-1568	32	13	advantages	advantage	NOUN
absel-1568	32	14	.	.	PUNCT
absel-1568	33	1	it	it	PRON
absel-1568	33	2	will	will	AUX
absel-1568	33	3	provide	provide	VERB
absel-1568	33	4	the	the	DET
absel-1568	33	5	organization	organization	NOUN
absel-1568	33	6	with	with	ADP
absel-1568	33	7	information	information	NOUN
absel-1568	33	8	on	on	ADP
absel-1568	33	9	the	the	DET
absel-1568	33	10	product	product	NOUN
absel-1568	33	11	/	/	SYM
absel-1568	33	12	service	service	NOUN
absel-1568	33	13	characteristics	characteristic	NOUN
absel-1568	33	14	to	to	ADP
absel-1568	33	15	which	which	PRON
absel-1568	33	16	customers	customer	NOUN
absel-1568	33	17	attach	attach	VERB
absel-1568	33	18	the	the	DET
absel-1568	33	19	greatest	great	ADJ
absel-1568	33	20	importance	importance	NOUN
absel-1568	33	21	and	and	CCONJ
absel-1568	33	22	the	the	DET
absel-1568	33	23	qualities	quality	NOUN
absel-1568	33	24	that	that	PRON
absel-1568	33	25	are	be	AUX
absel-1568	33	26	viewed	view	VERB
absel-1568	33	27	by	by	ADP
absel-1568	33	28	customers	customer	NOUN
absel-1568	33	29	as	as	ADP
absel-1568	33	30	most	most	ADV
absel-1568	33	31	problematic	problematic	ADJ
absel-1568	33	32	.	.	PUNCT
absel-1568	34	1	the	the	DET
absel-1568	34	2	outcome	outcome	NOUN
absel-1568	34	3	of	of	ADP
absel-1568	34	4	the	the	DET
absel-1568	34	5	analysis	analysis	NOUN
absel-1568	34	6	will	will	AUX
absel-1568	34	7	be	be	AUX
absel-1568	34	8	useful	useful	ADJ
absel-1568	34	9	in	in	ADP
absel-1568	34	10	establishing	establish	VERB
absel-1568	34	11	priorities	priority	NOUN
absel-1568	34	12	for	for	ADP
absel-1568	34	13	managerial	managerial	ADJ
absel-1568	34	14	action	action	NOUN
absel-1568	34	15	as	as	ADV
absel-1568	34	16	well	well	ADV
absel-1568	34	17	as	as	ADP
absel-1568	34	18	allocation	allocation	NOUN
absel-1568	34	19	of	of	ADP
absel-1568	34	20	resources	resource	NOUN
absel-1568	34	21	.	.	PUNCT
absel-1568	35	1	step	step	NOUN
absel-1568	35	2	six	six	NUM
absel-1568	35	3	requires	require	VERB
absel-1568	35	4	employee	employee	NOUN
absel-1568	35	5	involvement	involvement	NOUN
absel-1568	35	6	in	in	ADP
absel-1568	35	7	using	use	VERB
absel-1568	35	8	the	the	DET
absel-1568	35	9	results	result	NOUN
absel-1568	35	10	of	of	ADP
absel-1568	35	11	the	the	DET
absel-1568	35	12	data	datum	NOUN
absel-1568	35	13	generated	generate	VERB
absel-1568	35	14	above	above	ADV
absel-1568	35	15	in	in	ADP
absel-1568	35	16	order	order	NOUN
absel-1568	35	17	to	to	PART
absel-1568	35	18	address	address	VERB
absel-1568	35	19	identified	identify	VERB
absel-1568	35	20	problems	problem	NOUN
absel-1568	35	21	.	.	PUNCT
absel-1568	36	1	team	team	NOUN
absel-1568	36	2	structures	structure	NOUN
absel-1568	36	3	such	such	ADJ
absel-1568	36	4	as	as	ADP
absel-1568	36	5	quality	quality	NOUN
absel-1568	36	6	circles	circle	NOUN
absel-1568	36	7	and	and	CCONJ
absel-1568	36	8	cross	cross	ADJ
absel-1568	36	9	-	-	ADJ
absel-1568	36	10	functional	functional	ADJ
absel-1568	36	11	groups	group	NOUN
absel-1568	36	12	are	be	AUX
absel-1568	36	13	widely	widely	ADV
absel-1568	36	14	used	use	VERB
absel-1568	36	15	mechanisms	mechanism	NOUN
absel-1568	36	16	for	for	ADP
absel-1568	36	17	facilitating	facilitate	VERB
absel-1568	36	18	quality	quality	NOUN
absel-1568	36	19	improvement	improvement	NOUN
absel-1568	36	20	efforts	effort	NOUN
absel-1568	36	21	.	.	PUNCT
absel-1568	37	1	armed	arm	VERB
absel-1568	37	2	with	with	ADP
absel-1568	37	3	the	the	DET
absel-1568	37	4	information	information	NOUN
absel-1568	37	5	generated	generate	VERB
absel-1568	37	6	in	in	ADP
absel-1568	37	7	step	step	NOUN
absel-1568	37	8	five	five	NUM
absel-1568	37	9	,	,	PUNCT
absel-1568	37	10	team	team	NOUN
absel-1568	37	11	members	member	NOUN
absel-1568	37	12	can	can	AUX
absel-1568	37	13	invoke	invoke	VERB
absel-1568	37	14	systematic	systematic	ADJ
absel-1568	37	15	problem	problem	NOUN
absel-1568	37	16	solving	solve	VERB
absel-1568	37	17	to	to	PART
absel-1568	37	18	not	not	PART
absel-1568	37	19	only	only	ADV
absel-1568	37	20	understand	understand	VERB
absel-1568	37	21	root	root	NOUN
absel-1568	37	22	causes	cause	NOUN
absel-1568	37	23	of	of	ADP
absel-1568	37	24	problems	problem	NOUN
absel-1568	37	25	,	,	PUNCT
absel-1568	37	26	but	but	CCONJ
absel-1568	37	27	also	also	ADV
absel-1568	37	28	devise	devise	VERB
absel-1568	37	29	ways	way	NOUN
absel-1568	37	30	of	of	ADP
absel-1568	37	31	eliminating	eliminate	VERB
absel-1568	37	32	them	they	PRON
absel-1568	37	33	.	.	PUNCT
absel-1568	38	1	the	the	DET
absel-1568	38	2	problem	problem	NOUN
absel-1568	38	3	solving	solve	VERB
absel-1568	38	4	approach	approach	NOUN
absel-1568	38	5	used	use	VERB
absel-1568	38	6	here	here	ADV
absel-1568	38	7	first	first	ADV
absel-1568	38	8	focuses	focus	VERB
absel-1568	38	9	on	on	ADP
absel-1568	38	10	defining	define	VERB
absel-1568	38	11	the	the	DET
absel-1568	38	12	process	process	NOUN
absel-1568	38	13	for	for	ADP
absel-1568	38	14	doing	do	VERB
absel-1568	38	15	the	the	DET
absel-1568	38	16	work	work	NOUN
absel-1568	38	17	as	as	SCONJ
absel-1568	38	18	it	it	PRON
absel-1568	38	19	is	be	AUX
absel-1568	38	20	currently	currently	ADV
absel-1568	38	21	performed	perform	VERB
absel-1568	38	22	.	.	PUNCT
absel-1568	39	1	this	this	PRON
absel-1568	39	2	involves	involve	VERB
absel-1568	39	3	specifying	specify	VERB
absel-1568	39	4	the	the	DET
absel-1568	39	5	ordered	order	VERB
absel-1568	39	6	sequence	sequence	NOUN
absel-1568	39	7	of	of	ADP
absel-1568	39	8	human	human	ADJ
absel-1568	39	9	and	and	CCONJ
absel-1568	39	10	machine	machine	NOUN
absel-1568	39	11	operations	operation	NOUN
absel-1568	39	12	that	that	PRON
absel-1568	39	13	are	be	AUX
absel-1568	39	14	currently	currently	ADV
absel-1568	39	15	being	be	AUX
absel-1568	39	16	used	use	VERB
absel-1568	39	17	to	to	PART
absel-1568	39	18	produce	produce	VERB
absel-1568	39	19	the	the	DET
absel-1568	39	20	end	end	NOUN
absel-1568	39	21	result	result	NOUN
absel-1568	39	22	.	.	PUNCT
absel-1568	40	1	next	next	ADV
absel-1568	40	2	,	,	PUNCT
absel-1568	40	3	the	the	DET
absel-1568	40	4	quality	quality	NOUN
absel-1568	40	5	circle	circle	NOUN
absel-1568	40	6	/	/	SYM
absel-1568	40	7	team	team	NOUN
absel-1568	40	8	working	work	VERB
absel-1568	40	9	on	on	ADP
absel-1568	40	10	the	the	DET
absel-1568	40	11	problem	problem	NOUN
absel-1568	40	12	will	will	AUX
absel-1568	40	13	shift	shift	VERB
absel-1568	40	14	its	its	PRON
absel-1568	40	15	focus	focus	NOUN
absel-1568	40	16	to	to	ADP
absel-1568	40	17	modifying	modify	VERB
absel-1568	40	18	the	the	DET
absel-1568	40	19	process	process	NOUN
absel-1568	40	20	to	to	PART
absel-1568	40	21	improve	improve	VERB
absel-1568	40	22	the	the	DET
absel-1568	40	23	attributes	attribute	NOUN
absel-1568	40	24	of	of	ADP
absel-1568	40	25	the	the	DET
absel-1568	40	26	product	product	NOUN
absel-1568	40	27	or	or	CCONJ
absel-1568	40	28	service	service	NOUN
absel-1568	40	29	found	find	VERB
absel-1568	40	30	by	by	ADP
absel-1568	40	31	customers	customer	NOUN
absel-1568	40	32	to	to	PART
absel-1568	40	33	be	be	AUX
absel-1568	40	34	problematic	problematic	ADJ
absel-1568	40	35	.	.	PUNCT
absel-1568	41	1	in	in	ADP
absel-1568	41	2	the	the	DET
absel-1568	41	3	course	course	NOUN
absel-1568	41	4	of	of	ADP
absel-1568	41	5	this	this	DET
absel-1568	41	6	procedure	procedure	NOUN
absel-1568	41	7	,	,	PUNCT
absel-1568	41	8	attempts	attempt	NOUN
absel-1568	41	9	are	be	AUX
absel-1568	41	10	made	make	VERB
absel-1568	41	11	to	to	PART
absel-1568	41	12	mistake	mistake	VERB
absel-1568	41	13	-	-	PUNCT
absel-1568	41	14	proof	proof	ADJ
absel-1568	41	15	the	the	DET
absel-1568	41	16	process	process	NOUN
absel-1568	41	17	and	and	CCONJ
absel-1568	41	18	eliminate	eliminate	VERB
absel-1568	41	19	waste	waste	NOUN
absel-1568	41	20	.	.	PUNCT
absel-1568	42	1	to	to	AUX
absel-1568	42	2	mistake	mistake	VERB
absel-1568	42	3	-	-	PUNCT
absel-1568	42	4	proof	proof	VERB
absel-1568	42	5	the	the	DET
absel-1568	42	6	process	process	NOUN
absel-1568	42	7	,	,	PUNCT
absel-1568	42	8	the	the	DET
absel-1568	42	9	team	team	NOUN
absel-1568	42	10	must	must	AUX
absel-1568	42	11	identify	identify	VERB
absel-1568	42	12	the	the	DET
absel-1568	42	13	types	type	NOUN
absel-1568	42	14	of	of	ADP
absel-1568	42	15	errors	error	NOUN
absel-1568	42	16	(	(	PUNCT
absel-1568	42	17	or	or	CCONJ
absel-1568	42	18	potential	potential	ADJ
absel-1568	42	19	defects	defect	NOUN
absel-1568	42	20	)	)	PUNCT
absel-1568	42	21	that	that	PRON
absel-1568	42	22	occur	occur	VERB
absel-1568	42	23	at	at	ADP
absel-1568	42	24	each	each	DET
absel-1568	42	25	step	step	NOUN
absel-1568	42	26	of	of	ADP
absel-1568	42	27	each	each	DET
absel-1568	42	28	task	task	NOUN
absel-1568	42	29	.	.	PUNCT
absel-1568	43	1	then	then	ADV
absel-1568	43	2	,	,	PUNCT
absel-1568	43	3	methods	method	NOUN
absel-1568	43	4	should	should	AUX
absel-1568	43	5	be	be	AUX
absel-1568	43	6	found	find	VERB
absel-1568	43	7	to	to	PART
absel-1568	43	8	lower	lower	VERB
absel-1568	43	9	the	the	DET
absel-1568	43	10	probability	probability	NOUN
absel-1568	43	11	that	that	SCONJ
absel-1568	43	12	such	such	ADJ
absel-1568	43	13	errors	error	NOUN
absel-1568	43	14	will	will	AUX
absel-1568	43	15	reoccur	reoccur	VERB
absel-1568	43	16	.	.	PUNCT
absel-1568	44	1	these	these	PRON
absel-1568	44	2	could	could	AUX
absel-1568	44	3	include	include	VERB
absel-1568	44	4	measures	measure	NOUN
absel-1568	44	5	to	to	PART
absel-1568	44	6	simplify	simplify	VERB
absel-1568	44	7	key	key	ADJ
absel-1568	44	8	tasks	task	NOUN
absel-1568	44	9	,	,	PUNCT
absel-1568	44	10	employee	employee	NOUN
absel-1568	44	11	training	training	NOUN
absel-1568	44	12	to	to	PART
absel-1568	44	13	eliminate	eliminate	VERB
absel-1568	44	14	specific	specific	ADJ
absel-1568	44	15	errors	error	NOUN
absel-1568	44	16	,	,	PUNCT
absel-1568	44	17	standardizing	standardize	VERB
absel-1568	44	18	procedures	procedure	NOUN
absel-1568	44	19	and	and	CCONJ
absel-1568	44	20	formats	format	NOUN
absel-1568	44	21	,	,	PUNCT
absel-1568	44	22	and	and	CCONJ
absel-1568	44	23	providing	provide	VERB
absel-1568	44	24	work	work	NOUN
absel-1568	44	25	aids	aid	NOUN
absel-1568	44	26	.	.	PUNCT
absel-1568	45	1	just	just	ADV
absel-1568	45	2	as	as	ADV
absel-1568	45	3	important	important	ADJ
absel-1568	45	4	as	as	ADP
absel-1568	45	5	mistake	mistake	NOUN
absel-1568	45	6	proofing	proofing	NOUN
absel-1568	45	7	is	be	AUX
absel-1568	45	8	the	the	DET
absel-1568	45	9	elimination	elimination	NOUN
absel-1568	45	10	of	of	ADP
absel-1568	45	11	waste	waste	NOUN
absel-1568	45	12	(	(	PUNCT
absel-1568	45	13	unnecessary	unnecessary	ADJ
absel-1568	45	14	delays	delay	NOUN
absel-1568	45	15	and	and	CCONJ
absel-1568	45	16	other	other	ADJ
absel-1568	45	17	wasteful	wasteful	ADJ
absel-1568	45	18	activities	activity	NOUN
absel-1568	45	19	)	)	PUNCT
absel-1568	45	20	.	.	PUNCT
absel-1568	46	1	waste	waste	NOUN
absel-1568	46	2	includes	include	VERB
absel-1568	46	3	any	any	DET
absel-1568	46	4	nonvalue	nonvalue	NOUN
absel-1568	46	5	-	-	PUNCT
absel-1568	46	6	added	add	VERB
absel-1568	46	7	task	task	NOUN
absel-1568	46	8	or	or	CCONJ
absel-1568	46	9	activity	activity	NOUN
absel-1568	46	10	as	as	ADV
absel-1568	46	11	well	well	ADV
absel-1568	46	12	as	as	ADP
absel-1568	46	13	essential	essential	ADJ
absel-1568	46	14	tasks	task	NOUN
absel-1568	46	15	performed	perform	VERB
absel-1568	46	16	at	at	ADP
absel-1568	46	17	less	less	ADJ
absel-1568	46	18	than	than	ADP
absel-1568	46	19	peak	peak	NOUN
absel-1568	46	20	efficiency	efficiency	NOUN
absel-1568	46	21	.	.	PUNCT
absel-1568	47	1	the	the	DET
absel-1568	47	2	outcome	outcome	NOUN
absel-1568	47	3	of	of	ADP
absel-1568	47	4	this	this	DET
absel-1568	47	5	step	step	NOUN
absel-1568	47	6	(	(	PUNCT
absel-1568	47	7	step	step	NOUN
absel-1568	47	8	six	six	NUM
absel-1568	47	9	)	)	PUNCT
absel-1568	47	10	should	should	AUX
absel-1568	47	11	include	include	VERB
absel-1568	47	12	a	a	DET
absel-1568	47	13	flowchart	flowchart	NOUN
absel-1568	47	14	representing	represent	VERB
absel-1568	47	15	the	the	DET
absel-1568	47	16	revised	revise	VERB
absel-1568	47	17	process	process	NOUN
absel-1568	47	18	,	,	PUNCT
absel-1568	47	19	measurement	measurement	NOUN
absel-1568	47	20	points	point	VERB
absel-1568	47	21	for	for	ADP
absel-1568	47	22	bath	bath	NOUN
absel-1568	47	23	defects	defect	NOUN
absel-1568	47	24	and	and	CCONJ
absel-1568	47	25	cycle	cycle	NOUN
absel-1568	47	26	time	time	NOUN
absel-1568	47	27	,	,	PUNCT
absel-1568	47	28	and	and	CCONJ
absel-1568	47	29	redefinition	redefinition	NOUN
absel-1568	47	30	of	of	ADP
absel-1568	47	31	quality	quality	NOUN
absel-1568	47	32	and	and	CCONJ
absel-1568	47	33	timing	timing	NOUN
absel-1568	47	34	of	of	ADP
absel-1568	47	35	inputs	input	NOUN
absel-1568	47	36	based	base	VERB
absel-1568	47	37	on	on	ADP
absel-1568	47	38	process	process	NOUN
absel-1568	47	39	revision	revision	NOUN
absel-1568	47	40	.	.	PUNCT
absel-1568	48	1	step	step	NOUN
absel-1568	48	2	seven	seven	NUM
absel-1568	48	3	involves	involve	VERB
absel-1568	48	4	integration	integration	NOUN
absel-1568	48	5	of	of	ADP
absel-1568	48	6	suppliers	supplier	NOUN
absel-1568	48	7	into	into	ADP
absel-1568	48	8	the	the	DET
absel-1568	48	9	system	system	NOUN
absel-1568	48	10	.	.	PUNCT
absel-1568	49	1	often	often	ADV
absel-1568	49	2	time	time	VERB
absel-1568	49	3	’s	’s	PART
absel-1568	49	4	quality	quality	NOUN
absel-1568	49	5	problems	problem	NOUN
absel-1568	49	6	result	result	VERB
absel-1568	49	7	from	from	ADP
absel-1568	49	8	using	use	VERB
absel-1568	49	9	defective	defective	ADJ
absel-1568	49	10	,	,	PUNCT
absel-1568	49	11	low	low	ADJ
absel-1568	49	12	-	-	PUNCT
absel-1568	49	13	quality	quality	NOUN
absel-1568	49	14	,	,	PUNCT
absel-1568	49	15	or	or	CCONJ
absel-1568	49	16	highvariability	highvariability	NOUN
absel-1568	49	17	materials	material	NOUN
absel-1568	49	18	and	and	CCONJ
absel-1568	49	19	parts	part	NOUN
absel-1568	49	20	as	as	ADP
absel-1568	49	21	inputs	input	NOUN
absel-1568	49	22	into	into	ADP
absel-1568	49	23	the	the	DET
absel-1568	49	24	operation	operation	NOUN
absel-1568	49	25	.	.	PUNCT
absel-1568	50	1	the	the	DET
absel-1568	50	2	process	process	NOUN
absel-1568	50	3	revision	revision	NOUN
absel-1568	50	4	described	describe	VERB
absel-1568	50	5	in	in	ADP
absel-1568	50	6	step	step	NOUN
absel-1568	50	7	six	six	NUM
absel-1568	50	8	may	may	AUX
absel-1568	50	9	suggest	suggest	VERB
absel-1568	50	10	modification	modification	NOUN
absel-1568	50	11	of	of	ADP
absel-1568	50	12	inputs	input	NOUN
absel-1568	50	13	into	into	ADP
absel-1568	50	14	the	the	DET
absel-1568	50	15	process	process	NOUN
absel-1568	50	16	.	.	PUNCT
absel-1568	51	1	as	as	SCONJ
absel-1568	51	2	such	such	ADJ
absel-1568	51	3	,	,	PUNCT
absel-1568	51	4	required	require	VERB
absel-1568	51	5	changes	change	NOUN
absel-1568	51	6	regarding	regard	VERB
absel-1568	51	7	quality	quality	NOUN
absel-1568	51	8	and	and	CCONJ
absel-1568	51	9	timing	timing	NOUN
absel-1568	51	10	of	of	ADP
absel-1568	51	11	inputs	input	NOUN
absel-1568	51	12	must	must	AUX
absel-1568	51	13	be	be	AUX
absel-1568	51	14	communicated	communicate	VERB
absel-1568	51	15	to	to	ADP
absel-1568	51	16	suppliers	supplier	NOUN
absel-1568	51	17	,	,	PUNCT
absel-1568	51	18	both	both	CCONJ
absel-1568	51	19	internal	internal	ADJ
absel-1568	51	20	and	and	CCONJ
absel-1568	51	21	external	external	ADJ
absel-1568	51	22	.	.	PUNCT
absel-1568	52	1	the	the	DET
absel-1568	52	2	final	final	ADJ
absel-1568	52	3	step	step	NOUN
absel-1568	52	4	(	(	PUNCT
absel-1568	52	5	step	step	NOUN
absel-1568	52	6	eight	eight	NUM
absel-1568	52	7	)	)	PUNCT
absel-1568	52	8	is	be	AUX
absel-1568	52	9	aimed	aim	VERB
absel-1568	52	10	at	at	ADP
absel-1568	52	11	achieving	achieve	VERB
absel-1568	52	12	continuous	continuous	ADJ
absel-1568	52	13	quality	quality	NOUN
absel-1568	52	14	improvement	improvement	NOUN
absel-1568	52	15	and	and	CCONJ
absel-1568	52	16	ensuring	ensure	VERB
absel-1568	52	17	continuous	continuous	ADJ
absel-1568	52	18	customer	customer	NOUN
absel-1568	52	19	satisfaction	satisfaction	NOUN
absel-1568	52	20	.	.	PUNCT
absel-1568	53	1	this	this	DET
absel-1568	53	2	step	step	NOUN
absel-1568	53	3	is	be	AUX
absel-1568	53	4	based	base	VERB
absel-1568	53	5	on	on	ADP
absel-1568	53	6	the	the	DET
absel-1568	53	7	realization	realization	NOUN
absel-1568	53	8	that	that	SCONJ
absel-1568	53	9	product	product	NOUN
absel-1568	53	10	and	and	CCONJ
absel-1568	53	11	service	service	NOUN
absel-1568	53	12	demands	demand	NOUN
absel-1568	53	13	of	of	ADP
absel-1568	53	14	customers	customer	NOUN
absel-1568	53	15	are	be	AUX
absel-1568	53	16	not	not	PART
absel-1568	53	17	static	static	ADJ
absel-1568	53	18	.	.	PUNCT
absel-1568	54	1	customers	customer	NOUN
absel-1568	54	2	’	'	PUNCT
absel-1568	54	3	changing	change	VERB
absel-1568	54	4	needs	need	NOUN
absel-1568	54	5	and	and	CCONJ
absel-1568	54	6	expectations	expectation	NOUN
absel-1568	54	7	have	have	VERB
absel-1568	54	8	to	to	PART
absel-1568	54	9	be	be	AUX
absel-1568	54	10	continuously	continuously	ADV
absel-1568	54	11	/	/	SYM
absel-1568	54	12	periodically	periodically	ADV
absel-1568	54	13	monitored	monitor	VERB
absel-1568	54	14	,	,	PUNCT
absel-1568	54	15	anticipated	anticipate	VERB
absel-1568	54	16	,	,	PUNCT
absel-1568	54	17	and	and	CCONJ
absel-1568	54	18	responded	respond	VERB
absel-1568	54	19	to	to	ADP
absel-1568	54	20	.	.	PUNCT
absel-1568	54	21	table	table	NOUN
absel-1568	54	22	of	of	ADP
absel-1568	54	23	contents	content	NOUN
absel-1568	54	24	volume	volume	NOUN
absel-1568	54	25	20	20	NUM
absel-1568	54	26	,	,	PUNCT
absel-1568	54	27	1993	1993	NUM
absel-1568	54	28	dominant	dominant	ADJ
absel-1568	54	29	personality	personality	NOUN
absel-1568	54	30	types	type	NOUN
absel-1568	54	31	and	and	CCONJ
absel-1568	54	32	total	total	ADJ
absel-1568	54	33	enterprise	enterprise	NOUN
absel-1568	54	34	simulation	simulation	NOUN
absel-1568	54	35	performance	performance	NOUN
absel-1568	54	36	shelf	shelf	NOUN
absel-1568	54	37	wars	war	NOUN
absel-1568	54	38	:	:	PUNCT
absel-1568	54	39	a	a	DET
absel-1568	54	40	grocery	grocery	NOUN
absel-1568	54	41	channel	channel	NOUN
absel-1568	54	42	simulation	simulation	NOUN
absel-1568	54	43	shared	share	VERB
absel-1568	54	44	cultural	cultural	ADJ
absel-1568	54	45	perspectives	perspective	NOUN
absel-1568	54	46	:	:	PUNCT
absel-1568	54	47	an	an	DET
absel-1568	54	48	experiential	experiential	ADJ
absel-1568	54	49	exercise	exercise	NOUN
absel-1568	54	50	utilizing	utilize	VERB
absel-1568	54	51	international	international	ADJ
absel-1568	54	52	students	student	NOUN
absel-1568	54	53	to	to	PART
absel-1568	54	54	globalize	globalize	VERB
absel-1568	54	55	the	the	DET
absel-1568	54	56	classroom	classroom	NOUN
absel-1568	54	57	an	an	DET
absel-1568	54	58	instrument	instrument	NOUN
absel-1568	54	59	for	for	ADP
absel-1568	54	60	investigating	investigate	VERB
absel-1568	54	61	the	the	DET
absel-1568	54	62	effectiveness	effectiveness	NOUN
absel-1568	54	63	of	of	ADP
absel-1568	54	64	teaching	teaching	NOUN
absel-1568	54	65	methods	method	NOUN
absel-1568	54	66	in	in	ADP
absel-1568	54	67	the	the	DET
absel-1568	54	68	business	business	NOUN
absel-1568	54	69	policy	policy	NOUN
absel-1568	54	70	and	and	CCONJ
absel-1568	54	71	strategy	strategy	NOUN
absel-1568	54	72	formulation	formulation	NOUN
absel-1568	54	73	course	course	NOUN
absel-1568	54	74	providing	provide	VERB
absel-1568	54	75	better	well	ADV
absel-1568	54	76	trained	train	VERB
absel-1568	54	77	graduates	graduate	NOUN
absel-1568	54	78	for	for	ADP
absel-1568	54	79	accounting	accounting	NOUN
absel-1568	54	80	employers	employer	NOUN
absel-1568	54	81	the	the	DET
absel-1568	54	82	ambition	ambition	NOUN
absel-1568	54	83	gradient	gradient	NOUN
absel-1568	54	84	approach	approach	NOUN
absel-1568	54	85	to	to	ADP
absel-1568	54	86	evaluation	evaluation	NOUN
absel-1568	54	87	of	of	ADP
absel-1568	54	88	computer	computer	NOUN
absel-1568	54	89	simulation	simulation	NOUN
absel-1568	54	90	game	game	NOUN
absel-1568	54	91	team	team	NOUN
absel-1568	54	92	performance	performance	NOUN
absel-1568	54	93	alphatec	alphatec	NOUN
absel-1568	54	94	:	:	PUNCT
absel-1568	54	95	a	a	DET
absel-1568	54	96	negotiation	negotiation	NOUN
absel-1568	54	97	exercise	exercise	NOUN
absel-1568	54	98	with	with	ADP
absel-1568	54	99	logrolling	logrolling	NOUN
absel-1568	54	100	and	and	CCONJ
absel-1568	54	101	bridging	bridging	NOUN
absel-1568	54	102	potential	potential	NOUN
absel-1568	54	103	using	use	VERB
absel-1568	54	104	the	the	DET
absel-1568	54	105	ideafisher	ideafisher	ADJ
absel-1568	54	106	idea	idea	NOUN
absel-1568	54	107	generation	generation	NOUN
absel-1568	54	108	system	system	NOUN
absel-1568	54	109	as	as	ADP
absel-1568	54	110	a	a	DET
absel-1568	54	111	decision	decision	NOUN
absel-1568	54	112	support	support	NOUN
absel-1568	54	113	system	system	NOUN
absel-1568	54	114	in	in	ADP
absel-1568	54	115	marketing	marketing	NOUN
absel-1568	54	116	strategy	strategy	NOUN
absel-1568	54	117	courses	course	VERB
absel-1568	54	118	a	a	DET
absel-1568	54	119	dynamic	dynamic	ADJ
absel-1568	54	120	market	market	NOUN
absel-1568	54	121	share	share	NOUN
absel-1568	54	122	allocation	allocation	NOUN
absel-1568	54	123	model	model	NOUN
absel-1568	54	124	for	for	ADP
absel-1568	54	125	computerized	computerized	ADJ
absel-1568	54	126	business	business	NOUN
absel-1568	54	127	simulations	simulation	NOUN
absel-1568	54	128	multi	multi	ADJ
absel-1568	54	129	-	-	ADJ
absel-1568	54	130	cultural	cultural	ADJ
absel-1568	54	131	adaptability	adaptability	NOUN
absel-1568	54	132	using	use	VERB
absel-1568	54	133	experiential	experiential	ADJ
absel-1568	54	134	learning	learning	NOUN
absel-1568	54	135	in	in	ADP
absel-1568	54	136	a	a	DET
absel-1568	54	137	graduate	graduate	NOUN
absel-1568	54	138	course	course	NOUN
absel-1568	54	139	development	development	NOUN
absel-1568	54	140	of	of	ADP
absel-1568	54	141	experiential	experiential	ADJ
absel-1568	54	142	applications	application	NOUN
absel-1568	54	143	in	in	ADP
absel-1568	54	144	hrm	hrm	PROPN
absel-1568	54	145	:	:	PUNCT
absel-1568	54	146	practicing	practice	VERB
absel-1568	54	147	what	what	PRON
absel-1568	54	148	preach	preach	NOUN
absel-1568	54	149	and	and	CCONJ
absel-1568	54	150	preaching	preach	VERB
absel-1568	54	151	for	for	ADP
absel-1568	54	152	practice	practice	NOUN
absel-1568	54	153	linking	link	VERB
absel-1568	54	154	students	student	NOUN
absel-1568	54	155	and	and	CCONJ
absel-1568	54	156	business	business	NOUN
absel-1568	54	157	leaders	leader	NOUN
absel-1568	54	158	through	through	ADP
absel-1568	54	159	portfolios	portfolio	NOUN
absel-1568	54	160	debriefing	debrief	VERB
absel-1568	54	161	international	international	ADJ
absel-1568	54	162	experiential	experiential	ADJ
absel-1568	54	163	learning	learning	NOUN
absel-1568	54	164	exercises	exercise	NOUN
absel-1568	54	165	:	:	PUNCT
absel-1568	54	166	road	road	NOUN
absel-1568	54	167	signs	sign	NOUN
absel-1568	54	168	for	for	ADP
absel-1568	54	169	effectiveness	effectiveness	NOUN
absel-1568	54	170	sales	sale	NOUN
absel-1568	54	171	manager	manager	NOUN
absel-1568	54	172	:	:	PUNCT
absel-1568	54	173	a	a	DET
absel-1568	54	174	simulation	simulation	NOUN
absel-1568	54	175	modeling	model	VERB
absel-1568	54	176	interactive	interactive	ADJ
absel-1568	54	177	effects	effect	NOUN
absel-1568	54	178	in	in	ADP
absel-1568	54	179	mathematical	mathematical	ADJ
absel-1568	54	180	functions	function	NOUN
absel-1568	54	181	for	for	ADP
absel-1568	54	182	business	business	NOUN
absel-1568	54	183	simulations	simulation	NOUN
absel-1568	54	184	:	:	PUNCT
absel-1568	54	185	a	a	DET
absel-1568	54	186	critique	critique	NOUN
absel-1568	54	187	of	of	ADP
absel-1568	54	188	goosen	goosen	PROPN
absel-1568	54	189	's	's	PART
absel-1568	54	190	interpolation	interpolation	NOUN
absel-1568	54	191	reducing	reduce	VERB
absel-1568	54	192	the	the	DET
absel-1568	54	193	complexity	complexity	NOUN
absel-1568	54	194	of	of	ADP
absel-1568	54	195	interactive	interactive	ADJ
absel-1568	54	196	variable	variable	ADJ
absel-1568	54	197	modeling	modeling	NOUN
absel-1568	54	198	in	in	ADP
absel-1568	54	199	business	business	NOUN
absel-1568	54	200	simulations	simulation	NOUN
absel-1568	54	201	through	through	ADP
absel-1568	54	202	interpolation	interpolation	NOUN
absel-1568	54	203	antecedent	antecedent	NOUN
absel-1568	54	204	biases	bias	NOUN
absel-1568	54	205	of	of	ADP
absel-1568	54	206	experiential	experiential	ADJ
absel-1568	54	207	learners	learner	NOUN
absel-1568	54	208	:	:	PUNCT
absel-1568	54	209	trainee	trainee	NOUN
absel-1568	54	210	occupation	occupation	NOUN
absel-1568	54	211	and	and	CCONJ
absel-1568	54	212	subgroup	subgroup	NOUN
absel-1568	54	213	diversity	diversity	NOUN
absel-1568	54	214	pax	pax	NOUN
absel-1568	54	215	in	in	ADP
absel-1568	54	216	terra	terra	NOUN
absel-1568	54	217	sancta	sancta	NOUN
absel-1568	54	218	:	:	PUNCT
absel-1568	54	219	simulating	simulate	VERB
absel-1568	54	220	the	the	DET
absel-1568	54	221	middle	middle	PROPN
absel-1568	54	222	east	east	PROPN
absel-1568	54	223	peace	peace	NOUN
absel-1568	54	224	negotiations	negotiation	NOUN
absel-1568	54	225	a	a	DET
absel-1568	54	226	multiple	multiple	ADJ
absel-1568	54	227	regression	regression	NOUN
absel-1568	54	228	case	case	NOUN
absel-1568	54	229	in	in	ADP
absel-1568	54	230	experiential	experiential	ADJ
absel-1568	54	231	learning	learning	NOUN
absel-1568	54	232	changes	change	NOUN
absel-1568	54	233	in	in	ADP
absel-1568	54	234	ethnocentric	ethnocentric	ADJ
absel-1568	54	235	/	/	SYM
absel-1568	54	236	geocentric	geocentric	ADJ
absel-1568	54	237	orientation	orientation	NOUN
absel-1568	54	238	by	by	ADP
absel-1568	54	239	business	business	NOUN
absel-1568	54	240	students	student	NOUN
absel-1568	54	241	after	after	ADP
absel-1568	54	242	exposure	exposure	NOUN
absel-1568	54	243	to	to	ADP
absel-1568	54	244	a	a	DET
absel-1568	54	245	one	one	NUM
absel-1568	54	246	summer	summer	NOUN
absel-1568	54	247	course	course	NOUN
absel-1568	54	248	in	in	ADP
absel-1568	54	249	international	international	ADJ
absel-1568	54	250	marketing	marketing	NOUN
absel-1568	54	251	's	's	PART
absel-1568	54	252	a	a	DET
absel-1568	54	253	systematic	systematic	ADJ
absel-1568	54	254	approach	approach	NOUN
absel-1568	54	255	to	to	ADP
absel-1568	54	256	the	the	DET
absel-1568	54	257	development	development	NOUN
absel-1568	54	258	and	and	CCONJ
absel-1568	54	259	evaluation	evaluation	NOUN
absel-1568	54	260	of	of	ADP
absel-1568	54	261	experiential	experiential	ADJ
absel-1568	54	262	exercises	exercise	NOUN
absel-1568	54	263	entrepreneurs	entrepreneur	NOUN
absel-1568	54	264	evaluate	evaluate	VERB
absel-1568	54	265	experiential	experiential	ADJ
absel-1568	54	266	education	education	NOUN
absel-1568	54	267	a	a	DET
absel-1568	54	268	linear	linear	ADJ
absel-1568	54	269	programming	programming	NOUN
absel-1568	54	270	approach	approach	NOUN
absel-1568	54	271	to	to	ADP
absel-1568	54	272	open	open	ADJ
absel-1568	54	273	system	system	NOUN
absel-1568	54	274	total	total	NOUN
absel-1568	54	275	enterprise	enterprise	NOUN
absel-1568	54	276	simulations	simulation	NOUN
absel-1568	54	277	reflecting	reflect	VERB
absel-1568	54	278	leader	leader	NOUN
absel-1568	54	279	behavior	behavior	NOUN
absel-1568	54	280	from	from	ADP
absel-1568	54	281	the	the	DET
absel-1568	54	282	looking	look	VERB
absel-1568	54	283	glass	glass	NOUN
absel-1568	54	284	,	,	PUNCT
absel-1568	54	285	inc	inc	PROPN
absel-1568	54	286	.	.	PROPN
absel-1568	54	287	simulation	simulation	PROPN
absel-1568	54	288	linking	link	VERB
absel-1568	54	289	cognitive	cognitive	ADJ
absel-1568	54	290	styles	style	NOUN
absel-1568	54	291	,	,	PUNCT
absel-1568	54	292	teaching	teaching	NOUN
absel-1568	54	293	methods	method	NOUN
absel-1568	54	294	,	,	PUNCT
absel-1568	54	295	educational	educational	ADJ
absel-1568	54	296	objectives	objective	NOUN
absel-1568	54	297	and	and	CCONJ
absel-1568	54	298	assessment	assessment	NOUN
absel-1568	54	299	:	:	PUNCT
absel-1568	54	300	a	a	DET
absel-1568	54	301	decision	decision	NOUN
absel-1568	54	302	tree	tree	NOUN
absel-1568	54	303	approach	approach	NOUN
absel-1568	54	304	restructuring	restructure	VERB
absel-1568	54	305	management	management	NOUN
absel-1568	54	306	education	education	NOUN
absel-1568	54	307	in	in	ADP
absel-1568	54	308	post	post	ADJ
absel-1568	54	309	-	-	ADJ
absel-1568	54	310	communist	communist	ADJ
absel-1568	54	311	countries	country	NOUN
absel-1568	54	312	:	:	PUNCT
absel-1568	54	313	how	how	SCONJ
absel-1568	54	314	western	western	ADJ
absel-1568	54	315	experts	expert	NOUN
absel-1568	54	316	can	can	AUX
absel-1568	54	317	help	help	VERB
absel-1568	54	318	managerial	managerial	ADJ
absel-1568	54	319	and	and	CCONJ
absel-1568	54	320	cultural	cultural	ADJ
absel-1568	54	321	pre	pre	NOUN
absel-1568	54	322	-	-	NOUN
absel-1568	54	323	conditions	condition	NOUN
absel-1568	54	324	for	for	ADP
absel-1568	54	325	superior	superior	ADJ
absel-1568	54	326	performance	performance	NOUN
absel-1568	54	327	in	in	ADP
absel-1568	54	328	a	a	DET
absel-1568	54	329	global	global	ADJ
absel-1568	54	330	setting	setting	NOUN
absel-1568	54	331	:	:	PUNCT
absel-1568	54	332	an	an	DET
absel-1568	54	333	experimental	experimental	ADJ
absel-1568	54	334	study	study	NOUN
absel-1568	54	335	with	with	ADP
absel-1568	54	336	the	the	DET
absel-1568	54	337	aid	aid	NOUN
absel-1568	54	338	of	of	ADP
absel-1568	54	339	business	business	NOUN
absel-1568	54	340	games	game	NOUN
absel-1568	54	341	multiple	multiple	ADJ
absel-1568	54	342	industries	industry	NOUN
absel-1568	54	343	in	in	ADP
absel-1568	54	344	computerized	computerized	ADJ
absel-1568	54	345	business	business	NOUN
absel-1568	54	346	gaming	gaming	NOUN
absel-1568	54	347	simulations	simulation	NOUN
absel-1568	54	348	content	content	NOUN
absel-1568	54	349	or	or	CCONJ
absel-1568	54	350	process	process	NOUN
absel-1568	54	351	?	?	PUNCT
absel-1568	55	1	content	content	NOUN
absel-1568	55	2	and	and	CCONJ
absel-1568	55	3	process	process	NOUN
absel-1568	55	4	!	!	PUNCT
absel-1568	56	1	some	some	DET
absel-1568	56	2	observations	observation	NOUN
absel-1568	56	3	and	and	CCONJ
absel-1568	56	4	reflections	reflection	NOUN
absel-1568	56	5	about	about	ADP
absel-1568	56	6	management	management	NOUN
absel-1568	56	7	education	education	NOUN
absel-1568	56	8	in	in	ADP
absel-1568	56	9	central	central	PROPN
absel-1568	56	10	europe	europe	PROPN
absel-1568	56	11	out	out	ADP
absel-1568	56	12	-	-	PUNCT
absel-1568	56	13	of	of	ADP
absel-1568	56	14	-	-	PUNCT
absel-1568	56	15	class	class	NOUN
absel-1568	56	16	experiences	experience	NOUN
absel-1568	56	17	to	to	PART
absel-1568	56	18	promote	promote	VERB
absel-1568	56	19	volunteerism	volunteerism	NOUN
absel-1568	56	20	enacting	enact	VERB
absel-1568	56	21	the	the	DET
absel-1568	56	22	linguistic	linguistic	ADJ
absel-1568	56	23	consciousness	consciousness	NOUN
absel-1568	56	24	of	of	ADP
absel-1568	56	25	the	the	DET
absel-1568	56	26	modern	modern	ADJ
absel-1568	56	27	managerial	managerial	ADJ
absel-1568	56	28	mind	mind	NOUN
absel-1568	56	29	:	:	PUNCT
absel-1568	56	30	post	post	ADJ
absel-1568	56	31	-	-	ADJ
absel-1568	56	32	modernism	modernism	ADJ
absel-1568	56	33	and	and	CCONJ
absel-1568	56	34	experiential	experiential	ADJ
absel-1568	56	35	learning	learning	NOUN
absel-1568	56	36	intergrating	intergrate	VERB
absel-1568	56	37	experiential	experiential	ADJ
absel-1568	56	38	exercises	exercise	NOUN
absel-1568	56	39	into	into	ADP
absel-1568	56	40	the	the	DET
absel-1568	56	41	college	college	NOUN
absel-1568	56	42	curriculum	curriculum	NOUN
absel-1568	56	43	:	:	PUNCT
absel-1568	56	44	the	the	DET
absel-1568	56	45	case	case	NOUN
absel-1568	56	46	of	of	ADP
absel-1568	56	47	internationalizing	internationalize	VERB
absel-1568	56	48	the	the	DET
absel-1568	56	49	business	business	NOUN
absel-1568	56	50	curriculum	curriculum	NOUN
absel-1568	56	51	simulation	simulation	NOUN
absel-1568	56	52	marketing	marketing	NOUN
absel-1568	56	53	oversights	oversight	NOUN
absel-1568	56	54	incorporating	incorporate	VERB
absel-1568	56	55	advertising	advertising	NOUN
absel-1568	56	56	creative	creative	ADJ
absel-1568	56	57	strategy	strategy	NOUN
absel-1568	56	58	into	into	ADP
absel-1568	56	59	computer	computer	NOUN
absel-1568	56	60	-	-	PUNCT
absel-1568	56	61	based	base	VERB
absel-1568	56	62	business	business	NOUN
absel-1568	56	63	simulations	simulation	VERB
absel-1568	56	64	the	the	DET
absel-1568	56	65	dynamics	dynamic	NOUN
absel-1568	56	66	of	of	ADP
absel-1568	56	67	a	a	DET
absel-1568	56	68	partnership	partnership	NOUN
absel-1568	56	69	between	between	ADP
absel-1568	56	70	business	business	NOUN
absel-1568	56	71	and	and	CCONJ
absel-1568	56	72	education	education	NOUN
absel-1568	56	73	collaborative	collaborative	ADJ
absel-1568	56	74	education	education	NOUN
absel-1568	56	75	done	do	VERB
absel-1568	56	76	globally	globally	ADV
absel-1568	56	77	experiential	experiential	ADJ
absel-1568	56	78	systems	system	NOUN
absel-1568	56	79	analysis	analysis	NOUN
absel-1568	56	80	cadplan	cadplan	NOUN
absel-1568	56	81	:	:	PUNCT
absel-1568	56	82	a	a	DET
absel-1568	56	83	simulation	simulation	NOUN
absel-1568	56	84	for	for	ADP
absel-1568	56	85	comparative	comparative	ADJ
absel-1568	56	86	advertising	advertising	NOUN
absel-1568	56	87	a	a	DET
absel-1568	56	88	doctoral	doctoral	ADJ
absel-1568	56	89	symposium	symposium	NOUN
absel-1568	56	90	:	:	PUNCT
absel-1568	56	91	preparing	prepare	VERB
absel-1568	56	92	students	student	NOUN
absel-1568	56	93	for	for	ADP
absel-1568	56	94	conference	conference	NOUN
absel-1568	56	95	behavior	behavior	NOUN
absel-1568	56	96	comparing	compare	VERB
absel-1568	56	97	the	the	DET
absel-1568	56	98	simulation	simulation	NOUN
absel-1568	56	99	with	with	ADP
absel-1568	56	100	the	the	DET
absel-1568	56	101	case	case	NOUN
absel-1568	56	102	approach	approach	NOUN
absel-1568	56	103	:	:	PUNCT
absel-1568	56	104	again	again	ADV
absel-1568	56	105	!	!	PUNCT
absel-1568	57	1	total	total	ADJ
absel-1568	57	2	quality	quality	NOUN
absel-1568	57	3	management	management	NOUN
absel-1568	57	4	:	:	PUNCT
absel-1568	57	5	a	a	DET
absel-1568	57	6	model	model	NOUN
absel-1568	57	7	for	for	ADP
absel-1568	57	8	continuous	continuous	ADJ
absel-1568	57	9	quality	quality	NOUN
absel-1568	57	10	improvement	improvement	NOUN
absel-1568	57	11	the	the	DET
absel-1568	57	12	quality	quality	NOUN
absel-1568	57	13	audit	audit	NOUN
absel-1568	57	14	:	:	PUNCT
absel-1568	57	15	an	an	DET
absel-1568	57	16	experiential	experiential	ADJ
absel-1568	57	17	exercise	exercise	NOUN
absel-1568	57	18	for	for	ADP
absel-1568	57	19	business	business	NOUN
absel-1568	57	20	students	student	NOUN
absel-1568	57	21	extending	extend	VERB
absel-1568	57	22	the	the	DET
absel-1568	57	23	reach	reach	NOUN
absel-1568	57	24	of	of	ADP
absel-1568	57	25	simulations	simulation	NOUN
absel-1568	57	26	:	:	PUNCT
absel-1568	57	27	decide	decide	VERB
absel-1568	57	28	heads	head	NOUN
absel-1568	57	29	for	for	ADP
absel-1568	57	30	the	the	DET
absel-1568	57	31	inner	inner	ADJ
absel-1568	57	32	city	city	NOUN
absel-1568	57	33	lessons	lesson	NOUN
absel-1568	57	34	learned	learn	VERB
absel-1568	57	35	from	from	ADP
absel-1568	57	36	a	a	DET
absel-1568	57	37	customized	customize	VERB
absel-1568	57	38	management	management	NOUN
absel-1568	57	39	development	development	NOUN
absel-1568	57	40	simulation	simulation	NOUN
absel-1568	57	41	the	the	DET
absel-1568	57	42	foreign	foreign	ADJ
absel-1568	57	43	exchange	exchange	NOUN
absel-1568	57	44	spot	spot	NOUN
absel-1568	57	45	trading	trading	NOUN
absel-1568	57	46	simulation	simulation	NOUN
absel-1568	57	47	using	use	VERB
absel-1568	57	48	lotus	lotus	PROPN
absel-1568	57	49	1	1	NUM
absel-1568	57	50	-	-	SYM
absel-1568	57	51	2	2	NUM
absel-1568	57	52	-	-	SYM
absel-1568	57	53	3	3	NUM
absel-1568	57	54	to	to	PART
absel-1568	57	55	complete	complete	VERB
absel-1568	57	56	a	a	DET
absel-1568	57	57	triple	triple	ADJ
absel-1568	57	58	play	play	NOUN
absel-1568	57	59	in	in	ADP
absel-1568	57	60	a	a	DET
absel-1568	57	61	simulated	simulate	VERB
absel-1568	57	62	competition	competition	NOUN
absel-1568	57	63	international	international	ADJ
absel-1568	57	64	business	business	NOUN
absel-1568	57	65	education	education	NOUN
absel-1568	57	66	:	:	PUNCT
absel-1568	57	67	is	be	AUX
absel-1568	57	68	enough	enough	ADV
absel-1568	57	69	being	be	AUX
absel-1568	57	70	done	do	VERB
absel-1568	57	71	?	?	PUNCT
absel-1568	58	1	matching	match	VERB
absel-1568	58	2	of	of	ADP
absel-1568	58	3	student	student	NOUN
absel-1568	58	4	-	-	PUNCT
absel-1568	58	5	teacher	teacher	NOUN
absel-1568	58	6	cognitive	cognitive	ADJ
absel-1568	58	7	style	style	NOUN
absel-1568	58	8	as	as	ADP
absel-1568	58	9	a	a	DET
absel-1568	58	10	factor	factor	NOUN
absel-1568	58	11	in	in	ADP
absel-1568	58	12	student	student	NOUN
absel-1568	58	13	success	success	NOUN
absel-1568	58	14	in	in	ADP
absel-1568	58	15	an	an	DET
absel-1568	58	16	introduction	introduction	NOUN
absel-1568	58	17	to	to	ADP
absel-1568	58	18	information	information	NOUN
absel-1568	58	19	systems	system	NOUN
absel-1568	58	20	course	course	NOUN
absel-1568	58	21	breathing	breathing	NOUN
absel-1568	58	22	(	(	PUNCT
absel-1568	58	23	more	more	ADJ
absel-1568	58	24	)	)	PUNCT
absel-1568	58	25	life	life	NOUN
absel-1568	58	26	into	into	ADP
absel-1568	58	27	the	the	DET
absel-1568	58	28	case	case	NOUN
absel-1568	58	29	approach	approach	NOUN
absel-1568	58	30	lord	lord	PROPN
absel-1568	58	31	of	of	ADP
absel-1568	58	32	the	the	DET
absel-1568	58	33	flies	fly	NOUN
absel-1568	58	34	:	:	PUNCT
absel-1568	58	35	a	a	DET
absel-1568	58	36	live	live	ADJ
absel-1568	58	37	case	case	NOUN
absel-1568	58	38	approach	approach	NOUN
absel-1568	58	39	to	to	ADP
absel-1568	58	40	leadership	leadership	NOUN
absel-1568	58	41	cooperative	cooperative	ADJ
absel-1568	58	42	case	case	NOUN
absel-1568	58	43	studies	study	NOUN
absel-1568	58	44	:	:	PUNCT
absel-1568	58	45	experiential	experiential	ADJ
absel-1568	58	46	tools	tool	NOUN
absel-1568	58	47	for	for	ADP
absel-1568	58	48	teaching	teach	VERB
absel-1568	58	49	business	business	NOUN
absel-1568	58	50	problem	problem	NOUN
absel-1568	58	51	solving	solving	NOUN
absel-1568	58	52	tools	tool	NOUN
absel-1568	58	53	strategy	strategy	NOUN
absel-1568	58	54	simulations	simulation	NOUN
absel-1568	58	55	in	in	ADP
absel-1568	58	56	context	context	NOUN
absel-1568	58	57	:	:	PUNCT
absel-1568	58	58	an	an	DET
absel-1568	58	59	evaluation	evaluation	NOUN
absel-1568	58	60	of	of	ADP
absel-1568	58	61	key	key	ADJ
absel-1568	58	62	dimensions	dimension	NOUN
absel-1568	58	63	the	the	DET
absel-1568	58	64	distribution	distribution	NOUN
absel-1568	58	65	channel	channel	NOUN
absel-1568	58	66	game	game	NOUN
absel-1568	58	67	evaluation	evaluation	NOUN
absel-1568	58	68	of	of	ADP
absel-1568	58	69	a	a	DET
absel-1568	58	70	simulation	simulation	NOUN
absel-1568	58	71	game	game	NOUN
absel-1568	58	72	as	as	ADP
absel-1568	58	73	an	an	DET
absel-1568	58	74	education	education	NOUN
absel-1568	58	75	tool	tool	NOUN
absel-1568	58	76	for	for	ADP
absel-1568	58	77	utility	utility	NOUN
absel-1568	58	78	professionals	professional	NOUN
absel-1568	58	79	the	the	DET
absel-1568	58	80	relationship	relationship	NOUN
absel-1568	58	81	between	between	ADP
absel-1568	58	82	total	total	ADJ
absel-1568	58	83	enterprise	enterprise	NOUN
absel-1568	58	84	simulation	simulation	NOUN
absel-1568	58	85	performance	performance	NOUN
absel-1568	58	86	and	and	CCONJ
absel-1568	58	87	learning	learn	VERB
absel-1568	58	88	total	total	ADJ
absel-1568	58	89	quality	quality	NOUN
absel-1568	58	90	management	management	NOUN
absel-1568	58	91	does	do	AUX
absel-1568	58	92	not	not	PART
absel-1568	58	93	happen	happen	VERB
absel-1568	58	94	by	by	ADP
absel-1568	58	95	magic	magic	NOUN
absel-1568	58	96	,	,	PUNCT
absel-1568	58	97	but	but	CCONJ
absel-1568	58	98	it	it	PRON
absel-1568	58	99	can	can	AUX
absel-1568	58	100	be	be	AUX
absel-1568	58	101	taught	teach	VERB
absel-1568	58	102	using	use	VERB
absel-1568	58	103	a	a	DET
absel-1568	58	104	pedagogical	pedagogical	ADJ
absel-1568	58	105	methodology	methodology	NOUN
absel-1568	58	106	that	that	PRON
absel-1568	58	107	utilizes	utilize	VERB
absel-1568	58	108	magic	magic	NOUN
absel-1568	58	109	effectively	effectively	ADV
absel-1568	58	110	preparing	prepare	VERB
absel-1568	58	111	students	student	NOUN
absel-1568	58	112	for	for	ADP
absel-1568	58	113	careers	career	NOUN
absel-1568	58	114	in	in	ADP
absel-1568	58	115	a	a	DET
absel-1568	58	116	global	global	ADJ
absel-1568	58	117	environment	environment	NOUN
absel-1568	58	118	by	by	ADP
absel-1568	58	119	integrating	integrate	VERB
absel-1568	58	120	total	total	ADJ
absel-1568	58	121	quality	quality	NOUN
absel-1568	58	122	management	management	NOUN
absel-1568	58	123	thoughout	thoughout	ADP
absel-1568	58	124	the	the	DET
absel-1568	58	125	business	business	NOUN
absel-1568	58	126	curriculum	curriculum	NOUN
absel-1568	58	127	an	an	DET
absel-1568	58	128	empirical	empirical	ADJ
absel-1568	58	129	investigation	investigation	NOUN
absel-1568	58	130	of	of	ADP
absel-1568	58	131	cognitive	cognitive	ADJ
absel-1568	58	132	and	and	CCONJ
absel-1568	58	133	performance	performance	NOUN
absel-1568	58	134	consistency	consistency	NOUN
absel-1568	58	135	in	in	ADP
absel-1568	58	136	a	a	DET
absel-1568	58	137	marketing	marketing	NOUN
absel-1568	58	138	simulation	simulation	NOUN
absel-1568	58	139	game	game	NOUN
absel-1568	58	140	environment	environment	NOUN
absel-1568	58	141	using	use	VERB
absel-1568	58	142	marsgap	marsgap	NOUN
absel-1568	58	143	with	with	ADP
absel-1568	58	144	laptop	laptop	NOUN
absel-1568	58	145	:	:	PUNCT
absel-1568	58	146	(	(	PUNCT
absel-1568	58	147	a	a	DET
absel-1568	58	148	marketing	marketing	NOUN
absel-1568	58	149	simulation	simulation	NOUN
absel-1568	58	150	game	game	NOUN
absel-1568	58	151	analysis	analysis	NOUN
absel-1568	58	152	program	program	NOUN
absel-1568	58	153	)	)	PUNCT
absel-1568	58	154	with	with	ADP
absel-1568	58	155	laptop	laptop	NOUN
absel-1568	58	156	:	:	PUNCT
absel-1568	58	157	a	a	DET
absel-1568	58	158	marketing	marketing	NOUN
absel-1568	58	159	simulation	simulation	NOUN
absel-1568	58	160	adapting	adapt	VERB
absel-1568	58	161	tqm	tqm	ADJ
absel-1568	58	162	implementation	implementation	NOUN
absel-1568	58	163	to	to	ADP
absel-1568	58	164	organizational	organizational	ADJ
absel-1568	58	165	level	level	NOUN
absel-1568	58	166	an	an	DET
absel-1568	58	167	mba	mba	NOUN
absel-1568	58	168	business	business	NOUN
absel-1568	58	169	simulation	simulation	NOUN
absel-1568	58	170	:	:	PUNCT
absel-1568	58	171	executive	executive	ADJ
absel-1568	58	172	interaction	interaction	NOUN
absel-1568	58	173	experiential	experiential	ADJ
absel-1568	58	174	exercises	exercise	NOUN
absel-1568	58	175	and	and	CCONJ
absel-1568	58	176	pedagogy	pedagogy	NOUN
absel-1568	58	177	track	track	NOUN
absel-1568	58	178	workshop	workshop	NOUN
absel-1568	58	179	:	:	PUNCT
absel-1568	58	180	experiencing	experience	VERB
absel-1568	58	181	cultural	cultural	ADJ
absel-1568	58	182	diversity	diversity	NOUN
absel-1568	58	183	in	in	ADP
absel-1568	58	184	the	the	DET
absel-1568	58	185	classroom	classroom	NOUN
absel-1568	58	186	(	(	PUNCT
absel-1568	58	187	and	and	CCONJ
absel-1568	58	188	the	the	DET
absel-1568	58	189	hotel	hotel	NOUN
absel-1568	58	190	meeting	meeting	NOUN
absel-1568	58	191	room	room	NOUN
absel-1568	58	192	)	)	PUNCT
absel-1568	58	193	closing	close	VERB
absel-1568	58	194	the	the	DET
absel-1568	58	195	gap	gap	NOUN
absel-1568	58	196	between	between	ADP
absel-1568	58	197	corporate	corporate	ADJ
absel-1568	58	198	and	and	CCONJ
absel-1568	58	199	national	national	ADJ
absel-1568	58	200	culture	culture	NOUN
absel-1568	58	201	the	the	DET
absel-1568	58	202	dynamic	dynamic	ADJ
absel-1568	58	203	manufacturing	manufacture	VERB
absel-1568	58	204	company	company	NOUN
absel-1568	58	205	the	the	DET
absel-1568	58	206	use	use	NOUN
absel-1568	58	207	of	of	ADP
absel-1568	58	208	experiential	experiential	ADJ
absel-1568	58	209	techniques	technique	NOUN
absel-1568	58	210	in	in	ADP
absel-1568	58	211	corporate	corporate	ADJ
absel-1568	58	212	training	training	NOUN
absel-1568	58	213	the	the	DET
absel-1568	58	214	state	state	NOUN
absel-1568	58	215	of	of	ADP
absel-1568	58	216	simulation	simulation	NOUN
absel-1568	58	217	gaming	gaming	NOUN
absel-1568	58	218	in	in	ADP
absel-1568	58	219	easter	easter	PROPN
absel-1568	58	220	european	european	PROPN
absel-1568	58	221	countriesprincipally	countriesprincipally	ADV
absel-1568	58	222	russia	russia	PROPN
absel-1568	58	223	an	an	DET
absel-1568	58	224	experiential	experiential	ADJ
absel-1568	58	225	exercise	exercise	NOUN
absel-1568	58	226	in	in	ADP
absel-1568	58	227	cross	cross	ADJ
absel-1568	58	228	-	-	ADJ
absel-1568	58	229	cultural	cultural	ADJ
absel-1568	58	230	training	training	NOUN
absel-1568	58	231	valuing	value	VERB
absel-1568	58	232	differences	difference	NOUN
absel-1568	58	233	:	:	PUNCT
absel-1568	58	234	a	a	DET
absel-1568	58	235	conceptual	conceptual	ADJ
absel-1568	58	236	framework	framework	NOUN
absel-1568	58	237	demonstration	demonstration	NOUN
absel-1568	58	238	of	of	ADP
absel-1568	58	239	an	an	DET
absel-1568	58	240	experiential	experiential	ADJ
absel-1568	58	241	exercise	exercise	NOUN
absel-1568	58	242	effectively	effectively	ADV
absel-1568	58	243	using	use	VERB
absel-1568	58	244	experiential	experiential	ADJ
absel-1568	58	245	learning	learning	NOUN
absel-1568	58	246	to	to	PART
absel-1568	58	247	impart	impart	VERB
absel-1568	58	248	tqm	tqm	ADJ
absel-1568	58	249	concepts	concept	NOUN
absel-1568	58	250	in	in	ADP
absel-1568	58	251	a	a	DET
absel-1568	58	252	high	high	ADJ
absel-1568	58	253	technology	technology	NOUN
absel-1568	58	254	environment	environment	NOUN
absel-1568	58	255	the	the	DET
absel-1568	58	256	older	old	ADJ
absel-1568	58	257	worker	worker	NOUN
absel-1568	58	258	questionnaire	questionnaire	NOUN
absel-1568	58	259	:	:	PUNCT
absel-1568	58	260	an	an	DET
absel-1568	58	261	exercise	exercise	NOUN
absel-1568	58	262	concerning	concern	VERB
absel-1568	58	263	older	old	ADJ
absel-1568	58	264	worker	worker	NOUN
absel-1568	58	265	stereotypes	stereotype	NOUN
absel-1568	58	266	and	and	CCONJ
absel-1568	58	267	behaviors	behavior	NOUN
absel-1568	58	268	the	the	DET
absel-1568	58	269	crime	crime	NOUN
absel-1568	58	270	fighting	fight	VERB
absel-1568	58	271	task	task	NOUN
absel-1568	58	272	force	force	NOUN
absel-1568	58	273	:	:	PUNCT
absel-1568	58	274	an	an	DET
absel-1568	58	275	exercise	exercise	NOUN
absel-1568	58	276	in	in	ADP
absel-1568	58	277	organizational	organizational	ADJ
absel-1568	58	278	politics	politic	NOUN
absel-1568	58	279	welcome	welcome	VERB
absel-1568	58	280	to	to	ADP
absel-1568	58	281	the	the	DET
absel-1568	58	282	party	party	NOUN
absel-1568	58	283	!	!	PUNCT
absel-1568	59	1	an	an	DET
absel-1568	59	2	expression	expression	NOUN
absel-1568	59	3	of	of	ADP
absel-1568	59	4	vocational	vocational	ADJ
absel-1568	59	5	preference	preference	NOUN
absel-1568	59	6	experiential	experiential	ADJ
absel-1568	59	7	exercise	exercise	NOUN
absel-1568	59	8	for	for	ADP
absel-1568	59	9	imparting	impart	VERB
absel-1568	59	10	cross	cross	ADJ
absel-1568	59	11	-	-	ADJ
absel-1568	59	12	cultural	cultural	ADJ
absel-1568	59	13	appreciation	appreciation	NOUN
absel-1568	59	14	six	six	NUM
absel-1568	59	15	swift	swift	ADJ
absel-1568	59	16	simulations	simulation	NOUN
absel-1568	59	17	on	on	ADP
absel-1568	59	18	globalization	globalization	NOUN
absel-1568	59	19	overview	overview	NOUN
absel-1568	59	20	of	of	ADP
absel-1568	59	21	basf	basf	PROPN
absel-1568	59	22	delegate	delegate	PROPN
absel-1568	59	23	program	program	NOUN