Sebuah Kajian Pustaka:
e-Journal of Linguistics
Available online at https://ojs.unud.ac.id/index.php/eol/index
Vol. 15, No. 2 July 2021, pages: 162-170
Print ISSN: 2541-5514 Online ISSN: 2442-7586
https://doi.org/10.24843/e-jl.2021.v15.i02.p02
162
Social Pragmatic Failure of Indonesian Mandarin Learners at
Elementary Level
1
Liu Dan Dan
Nanchang Normal University, China
Email:yf4248203@163.com
2
I Made Suastra
Department of Linguistic, Faculty of Arts, Udayana University, Indonesia,
Email: madesuastra@yahoo.com
3
Elvira Septevany
Department of Tourism, Politeknik Negeri Bali, Indonesia,
Email: elvira_s@pnb.ac.id
Article info Abstract*
Received Date: 15 March 2021
Accepted Date: 22 April 2021
Published Date: 31 July 2021
Keywords:*
Social pragmatic failure, Mandarin
language, Indonesian learners,
elementary stage
The aim of this study is to help Indonesian learners avoid the failure of
social pragmatics in intercultural communication and achieve
successful communication goals. The data collection technique was
carried out in two ways, the one way was done by distributing
questionnaires given by google form, and the other way was done by
direct observation when the author had daily conversations with
Indonesian learners which were followed up with orthographic
recording and note-taking techniques. The sampling technique was
carried out by purposive sampling. The samples used were students at
the elementary level learning Mandarin at Universitas Hasanuddin and
Sekolah Islam Athirah of Indonesia. Through analyze, the results of the
usage of Mandarin with a contextual approach, we find that there are 4
main types of social pragmatic failures committed by Indonesian
learners at their elementary stage. These four types social pragmatic
failures consist of failure to address people, failure to greeting, failure
to farewell, and failure to ask for permission.
1. Introduction
Cross cultural communication occurs in the native-non-native interactions and any
communication between two people who, in any particular domain, do not share a common
linguistic or cultural background. If a second language learner wants to be proficient in a foreign
language, he must pay attention to the cultivation of pragmatic competence. According to
Thomas (1983) pragmatic competence is the ability to use language effectively to achieve certain
goals and understand language in context. Liu (2002) believes that pragmatic competence refers
to the ability of listeners to understand the meaning and intention of others and to accurately
express their own meaning and intention on the basis of their knowledge of context.
The lack of pragmatic competence of L2 students can lead to pragmatic failure. Pragmatic
failure refers to the failure to correctly understand the speaker’s intention, which eventually leads
to communication failure. They can be divided into pragmalinguistic failure and sociopragmatic
failure (Thomas, 1983).
163
Pragmalinguistic failure, which occurs when the pragmatic force mapped by S(speaker)
onto a given utterance is systematically different from the force most frequently assigned to it by
native speakers of the target language, or when speech act strategies are inappropriately
transferred from L1 to L2, and sociopragmatic failure, a term which refer to the social conditions
placed on language in use. In other words, pragmalinguistic failure is basically a linguistic
problem, caused by differences in the linguistic encoding of pragmatic force, while
sociopragmatic failure stems from cross-culturally different perceptions of what costitutes
appropriate linguistic behaviour.
However, in the process of learning Chinese, due to various reasons, various pragmatic
errors often appear, which affect the furthermore improvement of language learning. (He,2020)
The social pragmatic failure occurs in the process of cross-cultural communication, based on
common daily life (Zhao,2017). Many studies have shown that a wealth of language knowledge
does not necessarily ensure proper language use, and the acceptability of grammar does not equal
the acceptability of pragmatics(Dong,2010). The result of research conducted by Chen (2011)
shows that there is about 41% pragmatic failure which occurs in using Mandarin auxiliary verb
“了 le” in the context. L2 teachers often ignore pragmatics, because of teaching difficulties, and
instead focus on the grammatical aspects of the language (Amaya, 2008).
The social pragmatic failures need to be calculated, analyzed more deeply in order to reduce
or avoid pragmatic failures. This article focus on the social pragmatic failures of Indonesian
Mandarin learners at their elementary level, it is hoped that this research will arouse mandarin
teachers’ attention to the social pragmatic failure.
2. Research Method
There are two data collection techniques which involved in this study, the first one is
questionnaire in google form, the second one is direct observation which conducted daily
conversations with learners in the process teaching Chinese in Indonesia These conversations are
recorded and organized into written materials. The sampling technique is carried out by
purposive sampling, namely the sampling technique for data sources with certain considerations
(Sugiyono, 2010). The data collection of this research is in accordance with the sociolinguistic
research method by taking into account the context of language use. The students of elementary
stage of learning Mandarin at Hasanuddin University and Athirah Islam School are selected as
the sample in this research. The failure of Mandarin are analyzed using a contextual approach.
The contextual approach is a learning concepts that help teachers connect between material ones
taught to students' real world situations and encourage students to create the relationship between
the knowledge it has and its application in their life as family and community members.
(Nurhadi, 2002).
3. Discussion
Indonesian learners often fail to implement Mandarin when they learn Mandarin as a
foreign/ second language, especially for learners at elementary level. After daily observation and
ask the learners with questionnaire, we find that there are four types of expressive social
pragmatic failures in usage of Mandarin, such as failures to address person (称呼偏误 chēnghu
piān wù), failures to greeting (招呼语偏误 zhāohū yǔ piān wù), failure to farewell (道别偏误
dàobié piān wù), and failures to ask for permission (请求偏误 qǐngqiú piān wù).
164
3. 1. Failures to Address the Person 称
chēng
呼
hu
偏
piān
误
wù
In interpersonal communication, choosing the right and proper address reflects one's own
upbringing, the degree of respect for each other, and even the degree of the development of the
relationship between the two sides and social customs. Therefore, it should not be used
indiscriminately. Sun & Niu (2014) state that ”In the exchanges with foreign students, we found
that their Chinese address terms, especially social address terms, are used in a very innocent way,
and there are many problems.”
In the Indonesian environment there are several ways of addressing the person. If we do not
know someone's name, we can call “nona (miss)” for a young lady, call “ibu (mam)” for a
woman, call “bapak (sir)” for a man. However, it is easier to call someone if the position of the
person is known, for example “dok (doctor)”, “bu guru (teacher)” or “pak guru (teacher)”. This
kind of addressing also applies to Chinese environment. However, there is difference to
addressing the person when the someone’s position is added with his family name, as in the
example of Table 1.
Table 1. Addressing person in Mandarin and Indonesian
Chinese environment
Title/Position+family name
Indonesian environment
Name (Family nama)+ Title/Position
Liu 老师 Dosen Liu
Zhang 教授 Professor Zhang
Wang 医生 Dokter Wang
Li 经理 Manager Li
The examples above show that there are differences in addressing the person in Indonesian
and Mandarin environment. In the Indonesian environment, the way to addressing someone can
be stated with the position first and then followed by the person's name or family name. On the
other hand, in Mandarin environment, the way to addressing someone can be stated with his
family name first, and then followed by his position/title.
At the beginning of the Mandarin language learning, because of the interference of mother
tougne, the failures of addressing teachers often produced by Indonesian learners, they usually
wrongly address “Liu laoshi” to “laoshi Liu”, or address “Dandan laoshi” to “laoshi Dandan”.
Although been corrected several times by teachers, Indonesian students are still going to go
wrong when address their teachers.
The reason for this failure is that the positions of the central words and modifiers in
Mandarin and Indonesian are different. In Chinese, the central word is in the behind and the
modifier is in the front, while in Indonesian, the central word is in the front and the modifier is in
the behind. In the other word, the focus of an Indonesian sentence is in the front, and the focus of
a Mandarin sentence is in the behind. So, the addressing term always fails to apply especially to
Indonesian students at the elementary stage. They always reverse the position of someone’s name
165
or family name with their title, for example laoshi Liu, jiaoshou Zhang, yisheng Wang, and jingli
Li.
3.2. Failures to Greeting 招
zhā o
呼
hu
偏
piā n
误
wù
Greeting words exist in every language, and each language maybe has a different way of
greeting. For example, “Hello”, “Hi”, and “How are you?” are used to express greetings between
the English, “Halo” or “Apa kabar?” are used to express greetings between the Indonesian,
“Assalamu Alaikum” is used to express greetings between the Arabs, and “Om Swastyastu” is
used to the greetings between the Hindus in Indonesia.
There are many kinds of greeting words in Mandarin, such as “你
nǐ
好
hǎo
”, “您
nín
好
hǎo
”, “您
nín
好
hǎo
吗
ma
”,
“去
qù
哪
nǎ
儿
er
? ”, “吃
chī
了
le
吗
ma
?”. The pragmatic function of these greetings is different depending on the
situation. “你
nǐ
好
hǎo
” is a greeting which usually used at the first time when you meet an unknown
person. “你
nǐ
好
hǎo
” is a greeting which used for those who are more respected, who are older or have
higher social status. “你好吗?” is a greeting which used for friends who are already familiar but
in situations that have not been met in a long time. “ 去
qù
哪
nǎ
儿
er
?” is a greeting used among
acquaintances when seeing him walking. “吃
chī
了
le
吗
ma
” is the greeting used in the period of time
before and after eating.
Indonesian students often use the above greetings incorrectly, especially at the elementary
stage. For example, the first time they meet the Chinese, Indonesian students directly use “你
nǐ
好
hǎo
吗
ma
?” instead of using “你
nǐ
好
hǎo
”；When the Chinese teacher asks all the students “你
nǐ
们
men
好
hǎo
!” in class, most
students answer with “好
hǎo
” instead of “老
lǎo
师
shī
好
hǎo
!” or “您
nín
好
hǎo
”.
Figure 1 below shows that out of 49 students, there are 25 students who answered correctly,
23 students who answered incorrectly, and 1 student who did not know how to use it. This data
shows that 50% of Indonesian learners have understood the use of the greeting words “你
nǐ
好
hǎo
吗
ma
?”.
However, 23 students who answered incorrectly. There are many reasons for this kind of social
pragmatic failure. The first one is the teaching materials that do not introduce the pragmatic rules
of “how are you?”, besides that it was also caused by the teaching method. Teachers usually use
the translation method so that forgot to tell the students the context of its use.
Figure 1. Questionnaire result
Instead, survey data shows that there are 25 students who answer correctly. The success of
using the social pragmatic terms can be traced form teachers. In the question of “how often your
teachers pay attention to pragmatic?”.
166
For the function of teachers, we ask the learners “When teaching a language item, does
your teacher often explain how to use and what situation is more appropriate to use that
sentence?”. The result shows that 82% of teachers often teach the pragmatic rules of a sentence.
Figure 2. Questionnaire value of teacher pay attention about pragmatic
According to He Ying (2020), there are three reasons for pragmatic mistakes: culture,
knowledge and negative transfer from mother tongue. Pragmatic failures usually appear in the
process of using Language. In general, language use needs a particular cultural environment, and
it's not easy to understand. Because each country has a unique culture, a different language and
the rules of communication, so when learning a second language or a foreign language, students
find it very difficult to master the pragmatic rules and change their inherent thinking habits in
communication.
3.3 Failure to say goodbye in Mandarin
The failure of this farewell is often expressed by Indonesian learners especially at the basic
level. The most commonly spoken phrase is “*老
lǎo
师
shī
我
wǒ
先
xiān
去
qù
了
le
” (Teacher, I will go first).
老
lǎo
师
shī
我
wǒ
先
xiā n
去
qù
了
le
Guru saya duluan pergi (partikel)
The expression *老
lǎo
师
shī
我
wǒ
先
xiā n
去
qù
了
le
is often pronounced by Indonesian learners when separating
from their teacher. In this context, the use of the verb “去
qù
” is not suitable. It should be more
appropriate to use the verb “走
zǒu
” because “走
zǒu
” in Mandarin means “going” and used in saying
goodbye with people and the word “走
zǒu
” emphasizes the meaning of “leave” a place. Its purpose is
not clear. Whereas “去
qù
” in Mandarin means “to go to-”, usually followed by a place, the word
“去
qù
” emphasizes more “purpose”. It can be seen in Figure 3 below.
167
Figure 3. Map of 走
zǒu
and 去
qù
The picture above shows the use of the verbs “走
zǒu
” and “去
qù
”. The verb “走
zǒu
” is used when the
speaker plans to leave from somewhere while the verb “去
qù
” is used when the speaker plans to go
somewhere. Another example is the following:
1. 他
tā
刚
gā ng
走
zǒu
。He's just leaving.
2. 我
wǒ
明
míng
天
tiā n
要
yà o
走
zǒu
了
le
。Tomorrow I'm leaving.
3. 他
tā
去
qù
北
běi
京
jīng
了
le
。He went to Beijing.
4. 你
nǐ
要
yà o
去
qù
哪
nǎ
儿
r
？Where are you going？
Most of the pragmatic failures are due to negative transfer of the mother tongue.
Translation in textbooks sometimes confuses learners. The verbs “走
zǒu
” and “去
qù
” are usually the
same translated into English as “go” or Indonesian as “pergi”. Meanwhile, in KBBI, the verb
“go” has three meanings, namely:
(1) walking (moving) forward: he goes to the bathroom; he goes to the market.
(2) leave (somewhere): he has already left here.
(3) and departs: having locked the door of the house, he goes to his workplace; at five in the
morning he went to the station. (KBBI)
Here, the meaning of (1) is equal to (3) refers to the verb “走
zǒu
” in Mandarin. Guru or
teacher cannot translate the verb “去
qù
” in a simple way. So the connotation and denotation in the
target language of the same mother tongue is different from a verb also causes learner pragmatic
errors at the beginning of the second language learning process.
3.4 Failures to Ask for Permission 请
qǐng
求
qiú
偏
piā n
误
wù
In this section, the failure to ask permission is also often encountered by Indonesian learners,
especially at the basic level. For example, when Indonesian learners ask permission to their
teachers because they cannot follow the lessons as usual.
1. 老
lǎo
师
shī
：明
míng
天
tiān
你
nǐ
来
lái
上
shàng
课
kè
吗
ma
？
*学
xué
生
shēng
：老
lǎo
师
shī
，我
wǒ
不
bú
会
huì
，明
míng
天
tiān
我
wǒ
要
yāo
去
qù
医
yī
院
yuàn
。
168
It should be
老
lǎo
师
shī
：明
míng
天
tiā n
你
nǐ
来
lá i
上
shà ng
课
kè
吗
ma
？
学
xué
生
shēng
：老
lǎo
师
shī
，对
duì
不
bu
起
qǐ
，我
wǒ
不
bù
能
néng
来
lá i
，明
míng
天
tiā n
我
wǒ
要
yā o
去
qù
医
yī
院
yuà n
。
明
míng
天
tiā n
你
nǐ
来
lá i
上
shà ng
课
kè
上
shà ng
课
kè
besok anda datang belajar kah?
老
lǎo
师
shī
对
duì
不
bu
起
qǐ
，我
wǒ
不
bù
能
néng
来
lá i
明
míng
天
tiā n
我
wǒ
要
yā o
。 去
qù
医
yī
院
yuà n
Guru mohon maaf besok saya mau pergi rumah
sakit
2. 老
lǎo
师
shī
： 你
nǐ
今
jīn
天
tiā n
要
yà o
来
lá i
吗
ma
？
*学
xué
生
shēng
：老
lǎo
师
shī
，我
wǒ
今
jīn
天
tiā n
不
bú
会
huì
来
lá i
，我
wǒ
有
yǒu
事
shì
儿
er
。
It should be
老
lǎo
师
shī
： 你
nǐ
今
jīn
天
tiā n
要
yà o
来
lá i
吗
ma
？
学
xué
生
shēng
：老
lǎo
师
shī
，不
bù
好
hǎo
意
yì
思
sī
，我
wǒ
今
jīn
天
tiā n
不
bù
能
néng
来
lá i
，我
wǒ
有
yǒu
事
shì
儿
er
。
你
nǐ
今
jīn
天
tiā n
要
yà o
来
lá i
吗
ma
？
besok anda datang belajar kah?
老
lǎo
师
shī
不
bù
好
hǎo
意
yì
思
sī
， 我
wǒ
今
jīn
天
tiā n
不
bù
能
néng
来
lá i
， 我
wǒ
有
yǒu
。 事
shì
儿
er
Guru mohon maaf saya hari
ini
tidak dapat datang saya ada urusan.
The same conversation of (1) and (2), both asked the teacher for permission, but the two did
not use the word “不
bù
好
hǎo
意
yì
思
sī
sorry”. In Chinese culture, teachers are so respected by society that a
student and a student’s parents must respect their teacher and hear the teacher’s orders. In a
campus or school environment, the words of the teacher are most listened to. At the time of
requesting permission must apologize first then submit a request for permission. Indonesian
learners who have first learned Mandarin and do not yet understand Chinese culture in terms of
asking permission will directly ask permission without expressing an apology in advance. In
addition, example (2) above shows the misuse of the auxiliary word “会
huì
”. The auxiliary word
“会
huì
” should be changed to the auxiliary word “不
bù
能
néng
”. The auxiliary word “不
bù
能
néng
” is used when a
person has the ability to do so but is unable to do so due to several factors (objective factors).
Meanwhile, the auxiliary word “不
bú
会
huì
” is used when someone doesn't know how to do it. “To the
hospital” and “have business” are two reasons that are included in the objective factor, so it
should use the auxiliary word “不
bù
能
néng
” instead of the auxiliary word “ 不
bú
会
huì
”. Indonesian learners
only know that these two phrases can be used but do not yet understand the context of their use.
169
4. Conclusion
Due to the interference of their mother tongue and the lack of mastery of mandarin
pragmatic rules, Indonesian students who have just learned mandarin have appeared a lot of
social pragmatic failures. Social pragmatic failures of Indonesian mandarin learners at their
elementary level can be seen from the failures to address the person in mandarin, failures to
greeting in mandarin, failures to say goodbye in mandarin, and failures to ask for permission in
mandarin. The emergence of social pragmatic failures is a common phenomenon that will
accompany the whole process of mandarin language acquisition. Mandarin language teachers and
students need to work together in the learning process to reduce the pragmatic failures step by
step and gradually improve the students’ mandarin level.
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Biography of Authors
Liu Dan Dan is a Doctor candidate of Linguistics in Udayana University, Denpasar,
Indonesia. She was born in Henan, China, in 1982. By 2006, she finished her Bachelor
Degree from Zhengzhou University, major in Chinese Language and Culture. In 2010
she got her Master Degree from the same university, major in Comparative Literature
and World Literature. At the same year, she studied Master again in Hasannudin
University, majoring Indonesian Language and Literature, and finished by 2015. After
that, she continued to Doctoral study program of Linguistics in Udayana University,
Denpasar, Indonesia. Now she works in the International Cooperation and Exchange
Center of Nanchang Normal University, China.
Email: yf4248203@163.com
Prof. Drs. I Made Suastra is Senior lecturer at Faculty of Arts, undergraduate
Udayana University from 1993 until now.
Email: made_suastra@unud.ac.id
Elvira Septevany was born in Makassar, Indonesia, in 1989. She studied in
Nanchang University, China, majoring in linguistic and applied linguistic from 2015 to
2018 . Now she is a lecturer in Tourism department, Politeknik Negeri Bali,Indonesia.
Email: elvira_s@pnb.ac.id
mailto:firstauthor@gmail.com
mailto:made_suastra@unud.ac.id