id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ertr-143	Lima, Rita; Vicente, Paula	Exploring the relationship between hostel service quality and guests’ satisfaction: a comparison between younger and older guests	2018	16	.pdf	application/pdf	4853	313	56	The change in the profile of hostel guests has been driven by technology and by increased purchasing power but the communal nature of hostel facilities continues to be an important reason to stay in hostels. The social atmosphere, the common areas and the http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14, No. 5/6, 2017 http://ertr.tamu.edu 244 informal ambiance have been identified by several authors as the core service dimensions crucial to create a sense of overall satisfaction among hostel guests (Borovskaya & Dedova 2014, Brochado et al. 2015, Bunda 2014, Godfrey 2011, Moisă 2010, Pearce 2009, O’Regan 2010, Rodríguez 2011, Silva 2014, Vaals 2013).	cache/ertr-143.pdf	txt/ertr-143.txt