id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ertr-319	Volchek, Katerina; Law, Rob; Buhalis, Dimitrios; Song, Haiyan	The Good, the Bad, and the Ugly: Tourist Perceptions on Interactions with Personalised Content	2019	11	.pdf	application/pdf	3531	154	36	This paper challenges the assumption that accurate content personalisation always positively affects tourist perceptions on the usefulness and ease of use of the information systems. The findings illustrate that the characteristics of personalised content have double and, sometimes, ambivalent influence on tourist perceptions on system performance.	cache/ertr-319.pdf	txt/ertr-319.txt