id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ertr-521	Wan, C.K. Bruce; Lee, Kate Sangwon; Leung, Daniel; Park, Sangwon	Using Design Thinking as an Educational Tool for Conceptualizing Future Smart Hotel Guest Experiences	2019	19	.pdf	application/pdf	5005	292	44	To ensure students could do the coding consistently, we introduced a code book comprising themes derived from the extant literature on consumer studies (Reynolds & Gutman, 1988), experience design (Desmet & Pohlmeyer, 2013), and tourism (Kim, Ritchie, & Tung, 2010). More specifically, we are interested in understanding how designer learners integrate the principles of DT (as mindset, design process, and methods) (Johansson- Sköldberg et al., 2013).	cache/ertr-521.pdf	txt/ertr-521.txt