id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ertr-561	Yu, Chung-En	Emotional Contagion in Human-Robot Interaction	2020	6	.pdf	application/pdf	1595	103	45	Keywords: emotional contagion; humanoid robot; robot service; engagement; social media Chung-En Yu Innovation & Management in Tourism Salzburg University of Applied Sciences A-5412 Urstein Süd 1, Puch/Salzburg, Austria Email: cyu.imte-m2018@fh-salzburg.ac.at Chung-En (Joanne) Yu received a BSc in Tourism Event Management from Institute for Tourism Studies (IFT) Macau. Given the infancy of humanoid robots, customers’ feelings towards the use of service robots becomes critical.	cache/ertr-561.pdf	txt/ertr-561.txt