id	sid	eid	entity	type
ertr-529	1	1	17	CARDINAL
ertr-529	1	2	3, 2019	CARDINAL
ertr-529	1	3	460 martina nannelli university	PERSON
ertr-529	1	4	trento dimitrios buhalis bournemouth university	ORG
ertr-529	1	5	mariangela franch university	ORG
ertr-529	1	6	trento	GPE
ertr-529	1	7	maria della lucia university	PERSON
ertr-529	6	1	five	CARDINAL
ertr-529	8	1	five	CARDINAL
ertr-529	9	1	martina nannelli phd	PERSON
ertr-529	9	2	giuseppe verdi	PERSON
ertr-529	9	3	26	CARDINAL
ertr-529	9	4	trento	ORG
ertr-529	9	5	38122	DATE
ertr-529	9	6	bournemouth university	ORG
ertr-529	9	7	barrow poole bh12	ORG
ertr-529	9	8	5bb	ORDINAL
ertr-529	9	9	uk	GPE
ertr-529	9	10	franch	NORP
ertr-529	9	11	mailto:martina.nannelli@unitn.it mailto:dbuhalis@bournemouth.ac.uk e-review	PERSON
ertr-529	9	12	17	CARDINAL
ertr-529	9	13	3, 2019	CARDINAL
ertr-529	9	14	461	CARDINAL
ertr-529	9	15	giuseppe verdi	PERSON
ertr-529	9	16	26	CARDINAL
ertr-529	9	17	trento	ORG
ertr-529	9	18	38122	DATE
ertr-529	9	19	maria della lucia	PERSON
ertr-529	9	20	giuseppe verdi	PERSON
ertr-529	9	21	26	CARDINAL
ertr-529	9	22	trento	ORG
ertr-529	9	23	38122	DATE
ertr-529	10	1	17	CARDINAL
ertr-529	10	2	3, 2019	CARDINAL
ertr-529	10	3	462	CARDINAL
ertr-529	10	4	2008	DATE
ertr-529	11	1	the last decades	DATE
ertr-529	11	2	2018	DATE
ertr-529	13	1	five	CARDINAL
ertr-529	13	2	1979	DATE
ertr-529	13	3	1984	DATE
ertr-529	13	4	1985	DATE
ertr-529	13	5	1990	DATE
ertr-529	13	6	2008	DATE
ertr-529	13	7	1984	DATE
ertr-529	13	8	1990	DATE
ertr-529	13	9	2014	DATE
ertr-529	14	1	two	CARDINAL
ertr-529	15	1	2000	DATE
ertr-529	21	1	17	CARDINAL
ertr-529	21	2	3, 2019	CARDINAL
ertr-529	21	3	463	CARDINAL
ertr-529	24	1	2018	DATE
ertr-529	26	1	daily	DATE
ertr-529	26	2	weekly	DATE
ertr-529	26	3	monthly	DATE
ertr-529	26	4	annual	DATE
ertr-529	26	5	oecd	ORG
ertr-529	26	6	2014	DATE
ertr-529	28	1	recent years	DATE
ertr-529	29	1	two	CARDINAL
ertr-529	29	2	marriott	GPE
ertr-529	29	3	chan	ORG
ertr-529	29	4	2004	DATE
ertr-529	30	1	five	CARDINAL
ertr-529	30	2	five	CARDINAL
ertr-529	30	3	two	CARDINAL
ertr-529	31	1	1979	DATE
ertr-529	31	2	five	CARDINAL
ertr-529	31	3	17	CARDINAL
ertr-529	31	4	3, 2019	CARDINAL
ertr-529	31	5	464	CARDINAL
ertr-529	32	1	two	CARDINAL
ertr-529	32	2	1990	DATE
ertr-529	32	3	andriotis	ORG
ertr-529	32	4	1998	DATE
ertr-529	33	1	1985	DATE
ertr-529	34	1	2008	DATE
ertr-529	35	1	1985	DATE
ertr-529	35	2	2008	DATE
ertr-529	36	1	2018	DATE
ertr-529	37	1	belk	GPE
ertr-529	37	2	2014	DATE
ertr-529	37	3	katz	ORG
ertr-529	37	4	krueger	PERSON
ertr-529	37	5	2016	DATE
ertr-529	37	6	schor	ORG
ertr-529	37	7	2017	DATE
ertr-529	38	1	brodie	PERSON
ertr-529	38	2	2017	DATE
ertr-529	38	3	2017	DATE
ertr-529	38	4	muñoz	ORG
ertr-529	38	5	choen	PERSON
ertr-529	38	6	2017	DATE
ertr-529	38	7	pesonen	PERSON
ertr-529	38	8	2018	DATE
ertr-529	38	9	wirtz et al.	ORG
ertr-529	38	10	2019	DATE
ertr-529	39	1	2016	DATE
ertr-529	39	2	regan	PERSON
ertr-529	39	3	2017	DATE
ertr-529	40	1	17	CARDINAL
ertr-529	40	2	3, 2019	CARDINAL
ertr-529	40	3	465	CARDINAL
ertr-529	40	4	2016	DATE
ertr-529	41	1	360-degree	QUANTITY
ertr-529	41	2	five	CARDINAL
ertr-529	42	1	five	CARDINAL
ertr-529	42	2	1990	DATE
ertr-529	42	3	andriotis	ORG
ertr-529	42	4	1998	DATE
ertr-529	42	5	1985	DATE
ertr-529	42	6	2008	DATE
ertr-529	42	7	2014	DATE
ertr-529	43	1	four	CARDINAL
ertr-529	44	1	2008	DATE
ertr-529	45	1	t3	ORG
ertr-529	46	1	t4	PERSON
ertr-529	47	1	five	CARDINAL
ertr-529	49	1	17	CARDINAL
ertr-529	49	2	3, 2019	CARDINAL
ertr-529	49	3	466	CARDINAL
ertr-529	49	4	the 90s	DATE
ertr-529	49	5	the 90s	DATE
ertr-529	49	6	the 21st century	DATE
ertr-529	49	7	oecd	ORG
ertr-529	49	8	2014	DATE
ertr-529	49	9	2018	DATE
ertr-529	51	1	b&b	GPE
ertr-529	52	1	buhalis	NORP
ertr-529	52	2	2007	DATE
ertr-529	53	1	buhalis	NORP
ertr-529	53	2	2007	DATE
ertr-529	55	1	buhalis	PERSON
ertr-529	55	2	2002	DATE
ertr-529	55	3	buhalis	PERSON
ertr-529	55	4	2007	DATE
ertr-529	56	1	five	CARDINAL
ertr-529	56	2	icts	ORG
ertr-529	59	1	17	CARDINAL
ertr-529	59	2	3, 2019	CARDINAL
ertr-529	59	3	467	CARDINAL
ertr-529	60	1	2008	DATE
ertr-529	60	2	2008	DATE
ertr-529	61	1	two decades	DATE
ertr-529	61	2	kotz	ORG
ertr-529	61	3	2009	DATE
ertr-529	61	4	the united states	GPE
ertr-529	61	5	belk	GPE
ertr-529	61	6	2014	DATE
ertr-529	64	1	kotz	ORG
ertr-529	64	2	2009	DATE
ertr-529	64	3	the second semester of 2008	DATE
ertr-529	64	4	the first semester	DATE
ertr-529	64	5	2009	DATE
ertr-529	64	6	kotz	ORG
ertr-529	64	7	2009	DATE
ertr-529	64	8	sheldon	ORG
ertr-529	64	9	dwyer	ORG
ertr-529	64	10	2010	DATE
ertr-529	64	11	2010	DATE
ertr-529	65	1	march 9th, 2013	DATE
ertr-529	65	2	katz	ORG
ertr-529	65	3	krueger	PERSON
ertr-529	65	4	2016	DATE
ertr-529	65	5	schor	ORG
ertr-529	65	6	2017	DATE
ertr-529	66	1	belk	GPE
ertr-529	66	2	2014	DATE
ertr-529	66	3	frenken	PERSON
ertr-529	66	4	2017	DATE
ertr-529	66	5	breidbach	GPE
ertr-529	66	6	brodie	PERSON
ertr-529	66	7	2017	DATE
ertr-529	66	8	2017	DATE
ertr-529	66	9	muñoz	ORG
ertr-529	66	10	choen	PERSON
ertr-529	66	11	2017	DATE
ertr-529	66	12	pesonen	PERSON
ertr-529	66	13	2018	DATE
ertr-529	67	1	17	CARDINAL
ertr-529	67	2	3, 2019	CARDINAL
ertr-529	67	3	468	CARDINAL
ertr-529	69	1	first	ORDINAL
ertr-529	70	1	second	ORDINAL
ertr-529	71	1	third	ORDINAL
ertr-529	75	1	t3	ORG
ertr-529	75	2	few years	DATE
ertr-529	78	1	firstly	ORDINAL
ertr-529	78	2	b2c	ORG
ertr-529	78	3	17	CARDINAL
ertr-529	78	4	3, 2019	CARDINAL
ertr-529	78	5	469	CARDINAL
ertr-529	80	1	these years	DATE
ertr-529	80	2	2008	DATE
ertr-529	80	3	2004	DATE
ertr-529	80	4	2009	DATE
ertr-529	80	5	2010	DATE
ertr-529	80	6	katz	ORG
ertr-529	80	7	krueger	PERSON
ertr-529	80	8	2016	DATE
ertr-529	80	9	schor	ORG
ertr-529	80	10	2017	DATE
ertr-529	83	1	t3	ORG
ertr-529	84	1	t4	ORG
ertr-529	84	2	t3	ORG
ertr-529	86	1	2000	DATE
ertr-529	86	2	2017	DATE
ertr-529	87	1	2017	CARDINAL
ertr-529	90	1	17	CARDINAL
ertr-529	90	2	3, 2019	CARDINAL
ertr-529	90	3	470 •	CARDINAL
ertr-529	90	4	b2c	ORG
ertr-529	97	1	2008	DATE
ertr-529	98	1	•	CARDINAL
ertr-529	108	1	17	CARDINAL
ertr-529	108	2	3, 2019	CARDINAL
ertr-529	108	3	471 •	CARDINAL
ertr-529	115	1	five	CARDINAL
ertr-529	116	1	the last decades	DATE
ertr-529	118	1	digital platforms	ORG
ertr-529	123	1	17	CARDINAL
ertr-529	123	2	3, 2019	CARDINAL
ertr-529	123	3	472	CARDINAL
ertr-529	124	1	first	ORDINAL
ertr-529	127	1	andriotis, k. (2004	PERSON
ertr-529	128	1	five	CARDINAL
ertr-529	129	1	today	DATE
ertr-529	130	1	4(1	CARDINAL
ertr-529	130	2	131	CARDINAL
ertr-529	131	1	breidbach	GPE
ertr-529	131	2	c.f.	GPE
ertr-529	131	3	brodie	PERSON
ertr-529	131	4	r.j.	PERSON
ertr-529	131	5	2017	CARDINAL
ertr-529	134	1	27(4	CARDINAL
ertr-529	135	1	buhalis	PERSON
ertr-529	135	2	d.	NORP
ertr-529	135	3	1998	DATE
ertr-529	138	1	19(5	CARDINAL
ertr-529	138	2	409	CARDINAL
ertr-529	139	1	buhalis	PERSON
ertr-529	139	2	d.	NORP
ertr-529	139	3	m. (	PERSON
ertr-529	139	4	2002	DATE
ertr-529	142	1	23(3	CARDINAL
ertr-529	142	2	207-220	CARDINAL
ertr-529	142	3	buhalis	PERSON
ertr-529	142	4	d., zoge	GPE
ertr-529	142	5	m. (	PERSON
ertr-529	142	6	2007	DATE
ertr-529	144	1	2007	DATE
ertr-529	145	1	481	CARDINAL
ertr-529	146	1	chan	ORG
ertr-529	146	2	w.k.	GPE
ertr-529	146	3	r.	PERSON
ertr-529	146	4	2004	DATE
ertr-529	148	1	harvard business review	ORG
ertr-529	149	1	86(12	CARDINAL
ertr-529	149	2	82	CARDINAL
ertr-529	150	1	dobbs	ORG
ertr-529	150	2	m.e.	GPE
ertr-529	150	3	2014	DATE
ertr-529	151	1	five	CARDINAL
ertr-529	153	1	32–45	CARDINAL
ertr-529	154	1	17	CARDINAL
ertr-529	154	2	3, 2019	CARDINAL
ertr-529	154	3	473	CARDINAL
ertr-529	154	4	c., levin	PERSON
ertr-529	154	5	j.	PERSON
ertr-529	154	6	2016	CARDINAL
ertr-529	155	1	annual	DATE
ertr-529	156	1	8	CARDINAL
ertr-529	156	2	615	CARDINAL
ertr-529	157	1	frenken	PERSON
ertr-529	157	2	2017	CARDINAL
ertr-529	160	1	gulanti	ORG
ertr-529	160	2	r.	NORP
ertr-529	160	3	n.	ORG
ertr-529	160	4	zaheer, a. (	ORG
ertr-529	160	5	2000	DATE
ertr-529	163	1	21	CARDINAL
ertr-529	163	2	203	CARDINAL
ertr-529	164	1	katz	ORG
ertr-529	164	2	f.l.	GPE
ertr-529	164	3	krueger	PERSON
ertr-529	164	4	a.b.	GPE
ertr-529	164	5	2016	CARDINAL
ertr-529	165	1	the united states	GPE
ertr-529	165	2	1995-2015	DATE
ertr-529	166	1	nber working paper series	ORG
ertr-529	167	1	kotz	ORG
ertr-529	167	2	d.m.	GPE
ertr-529	167	3	2009	DATE
ertr-529	168	1	2008	DATE
ertr-529	170	1	305	CARDINAL
ertr-529	171	1	muñoz	ORG
ertr-529	171	2	choen	PERSON
ertr-529	171	3	2017	CARDINAL
ertr-529	174	1	125	CARDINAL
ertr-529	174	2	2137	CARDINAL
ertr-529	175	1	2014	DATE
ertr-529	176	1	2014	DATE
ertr-529	178	1	oecd development centre	ORG
ertr-529	179	1	regan	GPE
ertr-529	179	2	j. (	ORG
ertr-529	179	3	2017	CARDINAL
ertr-529	180	1	airbnb	ORG
ertr-529	181	1	anatolia	GPE
ertr-529	182	1	28(2	TIME
ertr-529	182	2	163	CARDINAL
ertr-529	183	1	a.	PERSON
ertr-529	183	2	rosselló	GPE
ertr-529	183	3	j., xiao, h.	PERSON
ertr-529	183	4	2010	DATE
ertr-529	186	1	4(1	CARDINAL
ertr-529	186	2	39	CARDINAL
ertr-529	187	1	m. (	PERSON
ertr-529	187	2	1979	DATE
ertr-529	189	1	harvard business review	ORG
ertr-529	190	1	137	CARDINAL
ertr-529	191	1	17	CARDINAL
ertr-529	191	2	3, 2019	CARDINAL
ertr-529	191	3	474	CARDINAL
ertr-529	191	4	m.	PERSON
ertr-529	191	5	1985	DATE
ertr-529	194	1	m. (2001	ORG
ertr-529	196	1	harvard business review	ORG
ertr-529	197	1	79(3	CARDINAL
ertr-529	197	2	62	CARDINAL
ertr-529	198	1	2008	DATE
ertr-529	199	1	five	CARDINAL
ertr-529	200	1	harvard business review	ORG
ertr-529	201	1	86(12	CARDINAL
ertr-529	201	2	24	CARDINAL
ertr-529	201	3	2014	DATE
ertr-529	203	1	harvard business review	ORG
ertr-529	204	1	92(11	CARDINAL
ertr-529	204	2	w.	PERSON
ertr-529	204	3	1984	DATE
ertr-529	207	1	2-8	DATE
ertr-529	208	1	schor	ORG
ertr-529	208	2	j. (	ORG
ertr-529	208	3	2017	CARDINAL
ertr-529	209	1	the eighty percent	PERCENT
ertr-529	211	1	cambridge	GPE
ertr-529	212	1	263	CARDINAL
ertr-529	213	1	dwyer	PERSON
ertr-529	213	2	l.	PERSON
ertr-529	213	3	2010	DATE
ertr-529	215	1	journal of travel research	ORG
ertr-529	216	1	49(1	CARDINAL
ertr-529	216	2	3	CARDINAL
ertr-529	217	1	sigala	PERSON
ertr-529	217	2	2018	DATE
ertr-529	220	1	25	CARDINAL
ertr-529	220	2	151	CARDINAL
ertr-529	220	3	i.	PERSON
ertr-529	220	4	pesonen	PERSON
ertr-529	220	5	j. (	ORG
ertr-529	220	6	2018	DATE
ertr-529	221	1	american	NORP
ertr-529	221	2	finnish	NORP
ertr-529	223	1	21(6	CARDINAL
ertr-529	223	2	703-720	MONEY
ertr-529	224	1	wirtz	ORG
ertr-529	224	2	j.	PERSON
ertr-529	224	3	k.	PERSON
ertr-529	224	4	m., liu, q.	PERSON
ertr-529	224	5	chun, h. (	ORG
ertr-529	224	6	2019	DATE
ertr-529	226	1	journal of service management	ORG
ertr-529	227	1	2018	DATE
ertr-529	228	1	2018	DATE
ertr-529	229	1	madrid	GPE
ertr-529	230	1	yarrborough	PERSON
ertr-529	230	2	b.v.	GPE
ertr-529	230	3	r.m.	GPE
ertr-529	230	4	1990	DATE
ertr-529	233	1	44	CARDINAL
ertr-529	233	2	235	CARDINAL