id	sid	eid	entity	type
ertr-557	1	1	17	CARDINAL
ertr-557	1	2	5	CARDINAL
ertr-557	1	3	2020	DATE
ertr-557	1	4	737	CARDINAL
ertr-557	1	5	the hong kong polytechnic university	ORG
ertr-557	1	6	the hong kong polytechnic university	ORG
ertr-557	1	7	bournemouth university	ORG
ertr-557	1	8	the hong kong polytechnic university	ORG
ertr-557	6	1	katerina volchek	PERSON
ertr-557	6	2	hong kong	GPE
ertr-557	6	3	polytechnic university 17	ORG
ertr-557	6	4	kowloon hong kong sar	ORG
ertr-557	6	5	china	GPE
ertr-557	6	6	852	CARDINAL
ertr-557	6	7	2330	CARDINAL
ertr-557	6	8	katerina.volchek@connect.polyu.hk	ORG
ertr-557	6	9	hong kong	GPE
ertr-557	6	10	polytechnic university 17	ORG
ertr-557	6	11	kowloon hong kong sar	ORG
ertr-557	6	12	china	GPE
ertr-557	6	13	852	CARDINAL
ertr-557	6	14	3400	CARDINAL
ertr-557	6	15	faculty of management bournemouth university	ORG
ertr-557	6	16	talbot	PERSON
ertr-557	6	17	17	CARDINAL
ertr-557	6	18	5	CARDINAL
ertr-557	6	19	2020	DATE
ertr-557	6	20	738	CARDINAL
ertr-557	6	21	uk	GPE
ertr-557	6	22	44) 1202 961517	DATE
ertr-557	6	23	hong kong	GPE
ertr-557	6	24	polytechnic university 17	ORG
ertr-557	6	25	kowloon hong kong sar	ORG
ertr-557	6	26	china	GPE
ertr-557	6	27	852	CARDINAL
ertr-557	6	28	2286	PRODUCT
ertr-557	6	29	katerina volchek	PERSON
ertr-557	6	30	the hong kong polytechnic university	ORG
ertr-557	7	1	icts	ORG
ertr-557	9	1	rob law	PERSON
ertr-557	9	2	the hong kong polytechnic university	ORG
ertr-557	10	1	dimitrios buhalis	PERSON
ertr-557	10	2	bournemouth university	ORG
ertr-557	12	1	haiyan song	PERSON
ertr-557	12	2	chan	PERSON
ertr-557	12	3	the hong kong polytechnic university	ORG
ertr-557	12	4	chinese	NORP
ertr-557	13	1	mailto:dbuhalis@bournemouth.ac.uk mailto:haiyan.song@polyu.edu.hk e-review	PERSON
ertr-557	13	2	17	CARDINAL
ertr-557	13	3	5	CARDINAL
ertr-557	13	4	2020	DATE
ertr-557	13	5	739	CARDINAL
ertr-557	13	6	2019	DATE
ertr-557	14	1	buhalis & sinarta	ORG
ertr-557	14	2	2019	DATE
ertr-557	16	1	angskun & angskun	ORG
ertr-557	16	2	2018	DATE
ertr-557	16	3	gregg	PERSON
ertr-557	16	4	stein, & vollhardt	ORG
ertr-557	16	5	2019	DATE
ertr-557	17	1	2018	DATE
ertr-557	18	1	2018	DATE
ertr-557	18	2	2017	CARDINAL
ertr-557	18	3	massimo & ricci	ORG
ertr-557	18	4	2019	DATE
ertr-557	19	1	2015	DATE
ertr-557	19	2	& vogt	ORG
ertr-557	19	3	2017	DATE
ertr-557	24	1	van der veen	PERSON
ertr-557	24	2	li, & chen,	ORG
ertr-557	24	3	2012	DATE
ertr-557	24	4	volchek	PERSON
ertr-557	24	5	2019	DATE
ertr-557	28	1	17	CARDINAL
ertr-557	28	2	5	CARDINAL
ertr-557	28	3	2020	DATE
ertr-557	28	4	740	CARDINAL
ertr-557	29	1	buhalis & foerste	ORG
ertr-557	29	2	2015	DATE
ertr-557	31	1	lamsfus	GPE
ertr-557	31	2	xiang	GPE
ertr-557	31	3	& martín	ORG
ertr-557	31	4	2013	DATE
ertr-557	31	5	neuhofer	DATE
ertr-557	31	6	2015	DATE
ertr-557	31	7	de carolis	PERSON
ertr-557	31	8	de gemmis	PERSON
ertr-557	31	9	odić, & košir	ORG
ertr-557	31	10	2016	DATE
ertr-557	35	1	ryu, & kim	ORG
ertr-557	35	2	2019	DATE
ertr-557	35	3	massimo & ricci	ORG
ertr-557	35	4	2019	DATE
ertr-557	38	1	wong	PERSON
ertr-557	38	2	eves, & scarles	ORG
ertr-557	38	3	2016	DATE
ertr-557	38	4	2014	DATE
ertr-557	39	1	cohen	PERSON
ertr-557	39	2	2013	DATE
ertr-557	39	3	daily	DATE
ertr-557	39	4	pritchard & morgan	ORG
ertr-557	39	5	2006	DATE
ertr-557	40	1	17	CARDINAL
ertr-557	40	2	5	CARDINAL
ertr-557	40	3	2020	DATE
ertr-557	40	4	741	CARDINAL
ertr-557	42	1	2017	DATE
ertr-557	46	1	2017	DATE
ertr-557	47	1	konstantopoulos	PERSON
ertr-557	47	2	mastakas, & pantziou	ORG
ertr-557	47	3	2014	DATE
ertr-557	47	4	lamsfus et al.	PERSON
ertr-557	47	5	2013	DATE
ertr-557	48	1	buhalis & sinarta	ORG
ertr-557	48	2	2019	DATE
ertr-557	50	1	2012	DATE
ertr-557	50	2	volchek	PERSON
ertr-557	50	3	2019	DATE
ertr-557	53	1	17	CARDINAL
ertr-557	53	2	5	CARDINAL
ertr-557	53	3	2020	DATE
ertr-557	53	4	742	CARDINAL
ertr-557	55	1	zeithaml, & berry	ORG
ertr-557	55	2	1985	DATE
ertr-557	56	1	2017	DATE
ertr-557	57	1	ringle, & gudergan	ORG
ertr-557	57	2	2017	DATE
ertr-557	62	1	2017	DATE
ertr-557	65	1	17	CARDINAL
ertr-557	65	2	5	CARDINAL
ertr-557	65	3	2020	DATE
ertr-557	65	4	743	CARDINAL
ertr-557	66	1	dickinger & stangl	ORG
ertr-557	66	2	2013	DATE
ertr-557	66	3	2012	DATE
ertr-557	67	1	volchek	PERSON
ertr-557	67	2	buhalis, & song	ORG
ertr-557	67	3	2019	DATE
ertr-557	67	4	2017	DATE
ertr-557	68	1	5	CARDINAL
ertr-557	70	1	hong kong	GPE
ertr-557	71	1	250	CARDINAL
ertr-557	71	2	220	CARDINAL
ertr-557	71	3	hult	PERSON
ertr-557	71	4	ringle, & sarstedt	ORG
ertr-557	71	5	2016	DATE
ertr-557	72	1	244	CARDINAL
ertr-557	73	1	1	CARDINAL
ertr-557	74	1	3.6	CARDINAL
ertr-557	74	2	4.1	CARDINAL
ertr-557	74	3	0.85	CARDINAL
ertr-557	75	1	pls	NORP
ertr-557	77	1	17	CARDINAL
ertr-557	77	2	5	CARDINAL
ertr-557	77	3	2020	DATE
ertr-557	77	4	744	CARDINAL
ertr-557	78	1	second	ORDINAL
ertr-557	78	2	two	CARDINAL
ertr-557	78	3	jr et al.	PERSON
ertr-557	78	4	2017	DATE
ertr-557	79	1	1	CARDINAL
ertr-557	80	1	n %	PERCENT
ertr-557	80	2	n %	PERCENT
ertr-557	80	3	hong kong	GPE
ertr-557	80	4	91.80	MONEY
ertr-557	80	5	200	CARDINAL
ertr-557	80	6	17 6.97	CARDINAL
ertr-557	80	7	44	CARDINAL
ertr-557	80	8	18.03	CARDINAL
ertr-557	80	9	3 1.23	CARDINAL
ertr-557	80	10	142 58.20	CARDINAL
ertr-557	80	11	114	CARDINAL
ertr-557	80	12	102 41.80	CARDINAL
ertr-557	80	13	130 53.28	CARDINAL
ertr-557	80	14	0 0.00	CARDINAL
ertr-557	80	15	199	CARDINAL
ertr-557	80	16	85	CARDINAL
ertr-557	80	17	18–24 years	DATE
ertr-557	80	18	30 12.30	CARDINAL
ertr-557	80	19	30	CARDINAL
ertr-557	80	20	59 24.18	CARDINAL
ertr-557	80	21	35–54 years	DATE
ertr-557	80	22	gen x	PERSON
ertr-557	80	23	100 40.98	CARDINAL
ertr-557	80	24	156	CARDINAL
ertr-557	80	25	63.93	CARDINAL
ertr-557	80	26	55-64 years	DATE
ertr-557	80	27	55 22.54	CARDINAL
ertr-557	80	28	mac	ORG
ertr-557	80	29	42 17.21	CARDINAL
ertr-557	80	30	0 0.00	CARDINAL
ertr-557	80	31	46 18.85	CARDINAL
ertr-557	80	32	106 43.44	CARDINAL
ertr-557	80	33	170 69.67	CARDINAL
ertr-557	80	34	138 56.56	CARDINAL
ertr-557	80	35	74 30.33	CARDINAL
ertr-557	80	36	0 0.00	CARDINAL
ertr-557	80	37	0.00 less than 9,999 3 1.23	QUANTITY
ertr-557	80	38	3	CARDINAL
ertr-557	80	39	33	CARDINAL
ertr-557	80	40	2.87	CARDINAL
ertr-557	80	41	2–3	CARDINAL
ertr-557	80	42	141 57.79	CARDINAL
ertr-557	80	43	41 16.80	CARDINAL
ertr-557	80	44	70 28.69	CARDINAL
ertr-557	80	45	130 53.28	CARDINAL
ertr-557	80	46	more than 60,000	CARDINAL
ertr-557	80	47	190	CARDINAL
ertr-557	80	48	0 0.00	QUANTITY
ertr-557	80	49	54 22.13	CARDINAL
ertr-557	80	50	0.00	CARDINAL
ertr-557	80	51	81 33.20	CARDINAL
ertr-557	80	52	11 4.51	CARDINAL
ertr-557	80	53	160 65.57	CARDINAL
ertr-557	80	54	105 43.03	CARDINAL
ertr-557	80	55	3 1.23	CARDINAL
ertr-557	80	56	37 15.16	CARDINAL
ertr-557	80	57	0 0.00	QUANTITY
ertr-557	80	58	17	CARDINAL
ertr-557	80	59	5	CARDINAL
ertr-557	80	60	2020	DATE
ertr-557	80	61	745	CARDINAL
ertr-557	80	62	51 20.90	CARDINAL
ertr-557	80	63	0 0.00 other 40 16.39	CARDINAL
ertr-557	80	64	0 0.00	CARDINAL
ertr-557	80	65	jr et al.	PERSON
ertr-557	80	66	2017	DATE
ertr-557	81	1	henseler	ORG
ertr-557	81	2	ringle, & sarstedt	ORG
ertr-557	81	3	2016	DATE
ertr-557	82	1	three	CARDINAL
ertr-557	86	1	jr et al.	PERSON
ertr-557	86	2	2017	DATE
ertr-557	87	1	first	ORDINAL
ertr-557	90	1	pls	NORP
ertr-557	90	2	two	CARDINAL
ertr-557	90	3	three	CARDINAL
ertr-557	93	1	17	CARDINAL
ertr-557	93	2	5	CARDINAL
ertr-557	93	3	2020	DATE
ertr-557	93	4	746	CARDINAL
ertr-557	94	1	0.70	CARDINAL
ertr-557	95	1	0.50	CARDINAL
ertr-557	96	1	0.60 < cr	MONEY
ertr-557	96	2	0.90	CARDINAL
ertr-557	97	1	95%	PERCENT
ertr-557	97	2	1	CARDINAL
ertr-557	97	3	jr et al.	PERSON
ertr-557	97	4	2017	DATE
ertr-557	98	1	one	CARDINAL
ertr-557	99	1	3	CARDINAL
ertr-557	100	1	0.20	CARDINAL
ertr-557	101	1	0.50	CARDINAL
ertr-557	103	1	0.70	CARDINAL
ertr-557	103	2	0.60	CARDINAL
ertr-557	105	1	0.08	CARDINAL
ertr-557	105	2	0.045	CARDINAL
ertr-557	105	3	0.045	CARDINAL
ertr-557	105	4	normed	ORG
ertr-557	105	5	0.881	CARDINAL
ertr-557	105	6	0.88	CARDINAL
ertr-557	106	1	95%	PERCENT
ertr-557	108	1	0	CARDINAL
ertr-557	109	1	three	CARDINAL
ertr-557	109	2	four	CARDINAL
ertr-557	110	1	jr et al.	PERSON
ertr-557	110	2	2017	DATE
ertr-557	112	1	17	CARDINAL
ertr-557	112	2	5	CARDINAL
ertr-557	112	3	2020	DATE
ertr-557	112	4	747	CARDINAL
ertr-557	112	5	1	CARDINAL
ertr-557	113	1	2012	DATE
ertr-557	113	2	volchek	PERSON
ertr-557	113	3	2019	DATE
ertr-557	114	1	1	CARDINAL
ertr-557	114	2	2	CARDINAL
ertr-557	117	1	0.260	CARDINAL
ertr-557	118	1	17	CARDINAL
ertr-557	118	2	5	CARDINAL
ertr-557	118	3	2020	DATE
ertr-557	118	4	748	CARDINAL
ertr-557	128	1	0.370	CARDINAL
ertr-557	132	1	0.999	CARDINAL
ertr-557	134	1	0.285	CARDINAL
ertr-557	136	1	17	CARDINAL
ertr-557	136	2	5	CARDINAL
ertr-557	136	3	2020	DATE
ertr-557	136	4	749	CARDINAL
ertr-557	136	5	0.806	CARDINAL
ertr-557	136	6	0.829	CARDINAL
ertr-557	136	7	0.955	CARDINAL
ertr-557	138	1	0.461	CARDINAL
ertr-557	138	2	0.439	CARDINAL
ertr-557	138	3	0.479	CARDINAL
ertr-557	138	4	0.486	CARDINAL
ertr-557	142	1	0.237	CARDINAL
ertr-557	143	1	0.010	CARDINAL
ertr-557	143	2	0.247	CARDINAL
ertr-557	145	1	0.122	CARDINAL
ertr-557	149	1	17	CARDINAL
ertr-557	149	2	5	CARDINAL
ertr-557	149	3	2020	DATE
ertr-557	149	4	750	CARDINAL
ertr-557	164	1	17	CARDINAL
ertr-557	164	2	5	CARDINAL
ertr-557	164	3	2020	DATE
ertr-557	164	4	751	CARDINAL
ertr-557	170	1	2019	CARDINAL
ertr-557	171	1	2030	CARDINAL
ertr-557	171	2	tomorrow	DATE
ertr-557	172	1	t., & angskun	ORG
ertr-557	172	2	j. (2018	ORG
ertr-557	174	1	9(1	CARDINAL
ertr-557	174	2	2-13	DATE
ertr-557	175	1	boudet	ORG
ertr-557	175	2	j., gregg	PERSON
ertr-557	175	3	b.	PERSON
ertr-557	175	4	k.	PERSON
ertr-557	175	5	stein	PERSON
ertr-557	175	6	e., & vollhardt	ORG
ertr-557	175	7	k.	PERSON
ertr-557	175	8	2019	DATE
ertr-557	177	1	https://www.mckinsey.com/businessfunctions/marketing-and-sales/our-insights/the-future-of-personalization-and-how-to-getready-for-it?cid=other-eml-alt-mipmck&hlkid=2fe314b41bba48238912d953a7ea8e07&hctky=1435440&hdpid=91f963e7-8acd4c40-8dd9-4fa2299e4b06 buhalis	PERSON
ertr-557	177	2	d., & foerste	ORG
ertr-557	177	3	2015	DATE
ertr-557	179	1	destination marketing & management	ORG
ertr-557	179	2	4(3	CARDINAL
ertr-557	179	3	151	CARDINAL
ertr-557	180	1	buhalis	NORP
ertr-557	180	2	d., & sinarta	ORG
ertr-557	180	3	2019	DATE
ertr-557	182	1	journal of travel &	ORG
ertr-557	182	2	36(5	CARDINAL
ertr-557	182	3	563	CARDINAL
ertr-557	183	1	d. r., & vogt	ORG
ertr-557	183	2	2017	CARDINAL
ertr-557	184	1	twenty-five years	DATE
ertr-557	184	2	american	NORP
ertr-557	185	1	2017	DATE
ertr-557	186	1	489-502	CARDINAL
ertr-557	187	1	i. y.	PERSON
ertr-557	187	2	ryu	ORG
ertr-557	187	3	kim	PERSON
ertr-557	187	4	j. k.	PERSON
ertr-557	187	5	2019	DATE
ertr-557	189	1	asia pacific journal	ORG
ertr-557	190	1	cohen	PERSON
ertr-557	190	2	s.	PERSON
ertr-557	190	3	prayag	GPE
ertr-557	190	4	g., & moital	ORG
ertr-557	190	5	2013	DATE
ertr-557	192	1	1-38	CARDINAL
ertr-557	193	1	dickinger	PERSON
ertr-557	193	2	a., & stangl	ORG
ertr-557	193	3	b.	PERSON
ertr-557	193	4	2013	DATE
ertr-557	195	1	journal of business research	ORG
ertr-557	195	2	66	CARDINAL
ertr-557	195	3	771	CARDINAL
ertr-557	196	1	d.	NORP
ertr-557	196	2	konstantopoulos	PERSON
ertr-557	196	3	k., & pantziou	ORG
ertr-557	196	4	2014	DATE
ertr-557	198	1	journal of network & computer applications	ORG
ertr-557	198	2	39	DATE
ertr-557	198	3	319	CARDINAL
ertr-557	199	1	l.	PERSON
ertr-557	199	2	j., & werthner	ORG
ertr-557	199	3	2018	DATE
ertr-557	201	1	2018	DATE
ertr-557	202	1	409	CARDINAL
ertr-557	203	1	google	ORG
ertr-557	204	1	2017	CARDINAL
ertr-557	206	1	j., & werthner	ORG
ertr-557	206	2	2017	CARDINAL
ertr-557	208	1	2017	DATE
ertr-557	209	1	3-16	CARDINAL
ertr-557	211	1	17	CARDINAL
ertr-557	211	2	5	CARDINAL
ertr-557	211	3	2020	DATE
ertr-557	212	1	752	CARDINAL
ertr-557	212	2	j. f.	PERSON
ertr-557	212	3	hult	PERSON
ertr-557	212	4	g. t. m.	PERSON
ertr-557	212	5	ringle	ORG
ertr-557	212	6	m.	PERSON
ertr-557	212	7	2016	DATE
ertr-557	213	1	pls	NORP
ertr-557	214	1	hair jr	PERSON
ertr-557	214	2	j. f.	PERSON
ertr-557	214	3	m.	PERSON
ertr-557	214	4	ringle	ORG
ertr-557	214	5	c. m.	PERSON
ertr-557	214	6	s. p.	PERSON
ertr-557	214	7	2017	CARDINAL
ertr-557	216	1	m., wong	PERSON
ertr-557	216	2	i. a.	PERSON
ertr-557	216	3	eves, a., & scarles	ORG
ertr-557	216	4	2016	DATE
ertr-557	218	1	57	DATE
ertr-557	218	2	387	CARDINAL
ertr-557	219	1	2014	DATE
ertr-557	221	1	7	CARDINAL
ertr-557	221	2	149	CARDINAL
ertr-557	222	1	lamsfus	GPE
ertr-557	222	2	c.	GPE
ertr-557	222	3	xiang	GPE
ertr-557	222	4	z.	PERSON
ertr-557	222	5	a., & martín	ORG
ertr-557	222	6	2013	DATE
ertr-557	224	1	2013	DATE
ertr-557	225	1	1-11	CARDINAL
ertr-557	226	1	d., & ricci	ORG
ertr-557	226	2	f.	PERSON
ertr-557	226	3	2019	DATE
ertr-557	228	1	2019	DATE
ertr-557	228	2	314	CARDINAL
ertr-557	229	1	b.	PERSON
ertr-557	229	2	d., & ladkin, a.	ORG
ertr-557	229	3	2015	CARDINAL
ertr-557	231	1	2015	DATE
ertr-557	231	2	789	CARDINAL
ertr-557	232	1	a.	PERSON
ertr-557	232	2	zeithaml	PERSON
ertr-557	232	3	l. l.	PERSON
ertr-557	232	4	1985	DATE
ertr-557	234	1	41-50	CARDINAL
ertr-557	235	1	2017	CARDINAL
ertr-557	237	1	1315-1335	DATE
ertr-557	238	1	pritchard	GPE
ertr-557	238	2	a., & morgan	ORG
ertr-557	238	3	2006	DATE
ertr-557	239	1	babylon	GPE
ertr-557	240	1	762-772	CARDINAL
ertr-557	241	1	sinkovics	GPE
ertr-557	241	2	r. r.	PERSON
ertr-557	241	3	henseler	PERSON
ertr-557	241	4	j.	PERSON
ertr-557	241	5	ringle	ORG
ertr-557	241	6	c. m.	PERSON
ertr-557	241	7	m.	PERSON
ertr-557	241	8	2016	DATE
ertr-557	244	1	skift	PERSON
ertr-557	245	1	2018	DATE
ertr-557	247	1	van der veen	PERSON
ertr-557	247	2	r.	NORP
ertr-557	247	3	li	PERSON
ertr-557	247	4	& chen	PERSON
ertr-557	247	5	j. l.	PERSON
ertr-557	247	6	2012	DATE
ertr-557	248	1	hong kong	GPE
ertr-557	249	1	39(1	CARDINAL
ertr-557	249	2	459-479	CARDINAL
ertr-557	250	1	m., de carolis	PERSON
ertr-557	250	2	m.	PERSON
ertr-557	250	3	a., & košir	ORG
ertr-557	250	4	a.	PERSON
ertr-557	250	5	2016	DATE
ertr-557	252	1	volchek	PERSON
ertr-557	252	2	2019	DATE
ertr-557	254	1	enter2019 phd	PERSON
ertr-557	255	1	volchek	PERSON
ertr-557	255	2	k.	PERSON
ertr-557	255	3	r.	NORP
ertr-557	255	4	buhalis	GPE
ertr-557	255	5	d., & song, h.	ORG
ertr-557	255	6	2019	DATE
ertr-557	257	1	16(2-3	CARDINAL
ertr-557	257	2	62	CARDINAL