ertr: A Pathfinder

This is a computer-generated pathfinder created against the Distant Reader study called ertr.

Each Distant Reader study carrel is composed of many individual items. Each item is bibliographically described with author, title, date, summary, and keyword values. Below is a list of the items' most signficant keywords as well as lists of the items themselves. Purpusing the content of this pathfinder provides the student, researcher, or scholar with one way to get their heads around the scope of the carrel. The keywords include:

Review; Ertr; Destination; Development; Travel; Tourists; Management; Image; Service; Information; Industry; Hospitality; Hotel; Data; Marketing; Media; Use; Satisfaction; Experience; Analysis; Accommodation; Technology; Heritage; Activities; Model; Reviews; Covid-19; Experiences; China; User; Risk; Impacts; Consumers; Women; Mobile; Design; Language; Airline; Event; Airbnb; Game; Intentions; Museum; Mobility; Approach; Demand; Asia; Anja; Jason; Jeffrey; Jinwon; Yana; Cinta; Claudia; Carol; Trini; Finland; Field; Pilgrimage; Danielle; Mele; Minasi; Authenticity

Depending on how this pathfinder was created, many of the bibliographic sections will include elaborations on the meaning(s) of the given keywords. These elaborations were generated by feeding the items' summaries to a large langauge model and asking the model to address the question, "What is X?", where "X" is the keyword. The result will be a few sentences of elaboration. Be forewarned. The elaborations are often plausible, but they should not be take as truth. Instead, they should be taken as points for consideration.

• Customer Complaints about Four Star Hotels in Pattaya, Thailand by Lertputtarak, Sarunya; Samokhin, Denis (2018) - For online hotel customer complaints, Lee & Hu (2004) analyzed 222 hotel customer e- complaints from an internet complaint forum and found complaints were concerned with service provided not agreed upon, service declined in quality, rude staff, service never provided, overcharged, misleading advertising, unresponsive to requests for assistance, staff were confused/inefficient, unexpected/hidden fees, refused to adjust fees as guaranteed, refused to honor cancellations, service stopped, failed to credit promotional discounts, and payment was not credited. Yuksel, A., Kilinc, U.K., & Yuksel, F. (2006).Cross-national analysis of hotel customers’ attitudes toward complaining and their complaining behaviors. Keywords: comments; complaints; customer; ertr; hotel; http://ertr.tamu.edu; information; journal; management; quality; research; review; rooms; service; staff; tourism; vol
• Exploring the relationship between hostel service quality and guests’ satisfaction: a comparison between younger and older guests by Lima, Rita; Vicente, Paula (2018) - The change in the profile of hostel guests has been driven by technology and by increased purchasing power but the communal nature of hostel facilities continues to be an important reason to stay in hostels. The social atmosphere, the common areas and the http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14, No. 5/6, 2017 http://ertr.tamu.edu 244 informal ambiance have been identified by several authors as the core service dimensions crucial to create a sense of overall satisfaction among hostel guests (Borovskaya & Dedova 2014, Brochado et al. 2015, Bunda 2014, Godfrey 2011, Moisă 2010, Pearce 2009, O’Regan 2010, Rodríguez 2011, Silva 2014, Vaals 2013). Keywords: ertr; group; guests; hostel; quality; research; review; satisfaction; service; staff; tourism; vol
• The location of tourist accommodation in Santiago de Compostela from a client perspective. by Santos, Xosé M.; Lopez, Lucrezia (2018) - In the case of Santiago, this process can clearly be noted as hotel location fits the criteria developed by those theories. Unlike the study by Shoval et al. (2011), which analysed the behaviour of the tourist based on hotel location, we aim to evaluate the rating given by the visitor to the location of the accommodation. Keywords: accommodation; centre; city; ertr; hotel; location; management; research; review; santiago; tourism; vol
• An American hotel expatriate’s view on Chinese culture: Perspectives on cultural dimensions and managerial philosophies by Choi, Danny Woosik; Pate, Josh (2018) - Second, based on new findings in the current study, an empirical tool measuring cultural difference can be developed and examined to see if the tool explains cultural differences. The negative effects of having an ethnic and culturally diverse workforce are from departmental concentration of ethnic groups, from language differences, and from cultural differences (Christensen-Hughes, 1992). Keywords: chinese; culture; differences; ertr; hotel; http://ertr.tamu.edu/; industry; management; managers; research; review; study; tourism; vol
• Understanding Ecotourist Behavior: The Case of Forest-based Ecotourism in Sri Lanka by Perera, Priyan; Vlosky, Richard P. (2018) - Table 11 summarizes the standardized path coefficients and hypothesis testing results for ecotourism behavior model. Using forest-based recreational areas in Sri Lanka as the geographic focus, this study proposes an ecotourism behavioral model based on Ajzen's Theory of Planned Behavior, incorporating knowledge and satisfaction as predictors of ecotourism behavior. Keywords: behavior; control; ecotourism; ertr; factor; intentions; items; knowledge; model; research; review; satisfaction; table; tourism research; vol
• A study of Fright Tourism during Hallowe’en by Bristow, Robert S.; Keenan, Dylan (2018) - Key words: fright tourism, dark tourism, haunted attractions, fear Robert S. Bristow Geography and Regional Planning Westfield State University 577 Western Ave. The sensation provided by haunted attractions, is a theme of interest in this attempt to define fright tourism as a lighter form of dark tourism. Keywords: attraction; dark; ertr; experience; fears; journal; research; review; tourism; tourism research; tourists; travel; vol
• Demographic and urban impacts of tourism policies in Puerto Vallarta, Mexico by Cardenas, Erika (2018) - Chiapanecos en la zona metropolitana de Puerto Vallarta. e-Review of Tourism Research (eRTR), Vol. 15, No. 2-3, 2018 http://ertr.tamu.edu 92 Erika Cardenas El Colegio de Jalisco Demographic and urban impacts of tourism policies in Puerto Vallarta, Mexico This paper has two objectives: the first is to review tourism policies that have been implemented in the Mexican coastal municipality of Puerto Vallarta, Jalisco, and the second is to analyze demographic and urban impacts of these policies in the selected territory. Keywords: de puerto; del; development; ertr; growth; http://ertr.tamu.edu/; jalisco; méxico; population; puerto; puerto vallarta; research; review; tourism; turismo; universidad; vallarta; vol
• Profiling business travellers who use mobile travel applications by Douglas, Anneli; Lubbe, Berendien; van Rooyen, Adrene (2018) - It is thus necessary to discover segments (profiles) of travellers who utilise mobile business travel applications so that these applications could be designed to provide customized, flexible, personalized, specific tourism services as required (Budd and Vorley, 2013; Thakran and Verma, 2013; Verma, Stock and McCarthy, 2012) that would ultimately render consumer acceptance. [functions of mobile business travel applications]) and those developed by Goh et al. (2009:37) [mobile tourism services in a leisure context]; Kim et al. (2008:399), Wang et al. (2014:7) Keywords: applications; business; cluster; ertr; mobile; research; review; stage; tourism; travel; travellers; use; vol
• Guiding practices for implementing an eco-certification program: A case study of Ecotourism Australia by Fogle, E'Lisha V.; Duffy, Lauren N. (2018) - ‘Playing politics’ is necessary to further an agenda of sustainable development and earn the support of important stakeholder groups (e.g., tourism businesses, PAMs, government officials). Organizations like EA have been able to fill the gap of government leadership in the area of sustainability by providing a mechanism for voluntary involvement through certification programs for those organizations wanting to set higher standards for positive environmental behavior for themselves. Keywords: australia; businesses; certification; development; eco; ecotourism; ertr; gil; http://ertr.tamu.edu/; industry; operators; program; research; review; tourism; tourism research; vol
• Tourists' perspective and nationality impact on destination competitiveness by Dalakis, Antonios; Yfantidou, Georgia; Costa, George; Matsouka, Ourania; Tsitskari, Efstratia (2018) - Competitiveness is determined by the synergy of interrelations of primary, secondary and tertiary offerings of tourist destinations, the evaluation of competitiveness is based on clearly quantifiable comparative indicators primarily influenced by their prioritization (Pavolová, Bakalár, & Pavol, 2016). Therefore, further research can extend the number of nationalities and tourist destinations to be taken into consideration the results of the empirical studies and the findings, where possible. Keywords: activities; competitiveness; destination; destination competitiveness; ertr; experience; factor; http://ertr.tamu.edu/; place; quality; research; review; tourism; tourism research; tourists; university; vol
• A study of the travel preferences of generation Z located in Belo Horizonte (Minas Gerais – Brazil) by Tavares, Jean Max; Sawant, Madhuri; Ban, Olimpia (2018) - In fact, those regions who can offer sea & sand tourism and wish to attract Generation Z tourists should make increased efforts with their advertising. Key words: Generation Z, travel, preferences, product development. Keywords: accommodation; ertr; generation; http://ertr.tamu.edu/; market; preferences; research; review; table; tourism; tourism research; travel; vol; youth
• Drivers of Healthcare Globalisation and Their Effects on Medical Tourism by Tontus, H. Omer; Nebioglu, Saniye (2018) - Factors which foster medical tourism include demographic changes, remodeling of the healthcare industry, modern technological changes and advanced medical practices, including cost and quality considerations. In this commentary, we attempt to evaluate the drivers of healthcare globalization and their effects on medical tourism and destination selection of medical travellers. Keywords: countries; ertr; healthcare; international; medical; patients; research; review; services; tourism; travel; vol
• A case study of developing leadership and creativity skills in higher education (HE) students by Michael, Noela; Zaman, Mustafeed; Gorpe, T. Serra (2018) - To further enhance student learning and personal development, institutions of higher education (HE) should create intentional conditions to motivate and inspire students to devote time and energy to educationally purposeful activities. Guest speakers as part of the learning experience The involvement of industry guest speakers is an innovative active learning strategy and an invaluable educational tool (Wolfe, 2006). Keywords: education; ertr; event; experience; guest; http://ertr.tamu.edu/; industry; knowledge; learning; research; review; speakers; students; study; tourism; university; vol
• Hijacked Destination Images? Autonomous Representations of Dubai and Abu Dhabi in The Amazing Race, U.S.A by Williams, Russell B. (2018) - The manifest pull-factors of these sources of Abu Dhabi image indicate that they are different. His current research focuses on destination image in reality-competition television programs, the application of augmented-reality games in tourism and the impact of advertising placements in video games. Keywords: abu; abu dhabi; culture; destination; dhabi; dubai; ertr; image; latent; race; research; review; tar; tourism; tourism research; vol
• Explore Like a Local: Student Generated Websites as Representation of Emirati Perspectives on Dubai Tourism by Ogden, Michael R.; Price, Melissa Lee; Michael, Noela (2018) - Visit Dubai, the official enterprise website for Dubai tourism wishes to promote Dubai as a cultural heritage destination. Engaging tourism students through multimedia teaching and active learning. Keywords: dubai; ertr; heritage; http://ertr.tamu.edu; learning; media; research; review; students; tourism; university; user; vol; web
• Tourist Perceptions of Dubai and Expo2020 by Gomba, Cezalyn AML; Hyland, Lynda; Paris, Cody Morris (2018) - Additional questions focused on destination information sources, reasons for visiting Dubai, familiarity with Dubai Expo 2020, previous travel behavior and demographics. An additional aim of the study was to examine the tourists’ perceptions of marketing campaigns with relation to Dubai Expo 2020. Keywords: destination; dubai; ertr; expo; image; management; marketing; research; review; tourism; tourists; vol
• Value Co-creation Experience and Service Performance in a Tourism Oriented Social Enterprise by Tseng, Yung-Ping (2018) - They also attracted more people to participate in NF activities, producing new value through co-creation. 5. I escape the stress of reality when I participate in NF activities. Keywords: activity; consumers; creation; enterprise; ertr; quality; research; review; service; tourism; value; volunteers
• Cost-Benefit Analysis of Educational Tourism in North Cyprus: A Qualitative Study of the Socio-economic Impacts by Rezapouraghdam, Hamed; Behravesh, Elaheh; Ari, Engin; Doh, Winifred Lema (2018) - Each year, millions of people pursue their higher education overseas; hence higher education is considered as a type of student tourism that contributes to national income, employment and the wealth of local citizens (Katircioğlu, 2014). In contrast to previous studies that have mostly relied on figures and numbers to assess the socio-economic impacts of educational tourism, this study makes a two-fold contribution to the literature. Keywords: cyprus; development; economy; ertr; famagusta; http://ertr.tamu.edu/; impacts; research; review; students; study; tourism; tourism research; university; vol
• Backpacker perceptions of Thailand’s image: Positives, problems and potential opportunities by Sroypetch, Supattra; Carr, Neil (2018) - Destination image, therefore, can significantly influence the success or failure of tourist destinations (Avraham, 2016). Although studies on destination image are extensive, relatively few have examined backpacker tourism in the context of destination image. Keywords: destination; image; international; research; review; sex; thailand; tourism
• A Survey Investigation of International Tourist Motivations and Impediments in the Republic of Croatia by Deichmann, Joel I; Murphy, Brittani (2018) - The research design and survey instrument are grounded in the scholarly literature on tourist motivations (Lew, 1987; Marris, 1986) and inhibitors (Alejziak, 2013). Comparative analysis of tourist motivations by nationality and destinations. Keywords: croatia; ertr; http://ertr.tamu.edu/; mean; motivations; research; respondents; review; satisfaction; survey; tourism; tourism research; tourists; travel; vol
• Hospitality and Tourism in the Slow Food Movement: An Analysis of Commensality in Everyday Life in Brazil by Valduga, Vander; Henriqueta, Maria (2020) - Seasonal food and adaptation to the consumption of Slow Food products were studied by Bingen, Sage, and Sirieix (2011); entrepreneurship in the context of Chinese rural tourism and producers sharing the views of movement was addressed by Zhao, Ritchie, and Echtner (2011); gender issues in the Italian countryside and the Slow Food movement were analyzed by Wilbur (2014); Patrignani and Whitehouse (2013) gave an overview of Slow Tech, drawing a parallel with the good, clean and fair food principles, getting people to think on the pursuit of more ethical and clean information and communication technologies; and http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 18, No. 1, 2020 http://ertr.tamu.edu 131 Buchi ( 2013) also drew a parallel between the global scientific communication and the good, clean and fair principles, which, like Slow Food, is not yet a global reality. The convivia carries out the regional and territorial actions, currently, 1,500 throughout the world (Slow Food Brazil, 2017). Keywords: brazil; commensality; convivia; ertr; food; hospitality; http://ertr.tamu.edu/; knowledge; movement; place; products; research; review; social; tourism; tourism research; vol
• BEHAVIORAL PROFILES IN SHARING TOURISM EXPERIENCES IN VIRTUAL NETWORKS by Zucco, Fabrícia Durieux; Falaster, Christian; Theiss, Tatiana; Kraus, Camila Belli (2020) - Sotiriadis and Sotiriadis (2017) highlight several strategies that firms related to tourism can use to use shared tourism experience at their advantage. The collection of information is feasible through blogs and social networking, sharing experiences, and opinions of tourists (Thomaz, 2014). Keywords: blumenau; ertr; experiences; http://ertr.tamu.edu/; information; media; networks; research; review; share; sharing; tourism; tourism research; tourists; travel; users; vol
• The importance of environmental scanning: a study on the Brazilian hotel industry by Vasconcelos, César Ricardo Maia de; Barreto Miranda, Ana Lucia Brenner; Oliveira Freire, Bruna Gonçalves de; Pimentel, Alda Cristina Mariano (2021) - Qualitative analysis of hotel strategies Based on the analysis of the missions and visions of the 50 largest hotel chains, and according to the Hospitality in Numbers - Brazil 2017, it was possible to delimit the strategic directions that the hotels seek to achieve in the competitive environment. Although it seems a presaged and common-sense result, the analysis of occurrences of the keywords is presented as a justification for the choice of the theme of the present research and confirms the results that will be presented below since understanding the clients' satisfaction becomes a nonissue for the smooth development of hotel strategies. Keywords: environment; ertr; guests; hotel; http://ertr.tamu.edu/; information; research; respondents; review; satisfaction; scanning; surveys; tourism; tourism research; vol
• Determinants to Configure the Economy of Tourist Industries for the Tourism-Led Growth Hypothesis by Takahashi, Kantaro (2018) - Keywords: Tourism economic impact; Tourism-led growth hypothesis, Binary Model, Small States Economies Kantaro TAKAHASHI Doctoral Student of Tokyo Metropolitan University Graduate School of Urban Environmental Science Department of Tourism Science 1-1 Minamioosawa, Hachioji, Tokyo, 192-0379, Japan Phone: 070-5408-6986 Email: kanta69s@gmail.com Kantaro Takahashi is a Ph.D. student at the Department of Tourism Science, Graduate Schools of Urban Environmental Science, Tokyo Metropolitan University. Land development such as infrastructure facilities would be significant for tourism industries, and thus, this variable would have a positive sign. Keywords: countries; development; economy; effect; ertr; growth; industry; research; review; tourism; vol
• Potential Development of the MICE industry in Hat Yai District, Songkhla Province by Jurakanit, Krip; Taweepornpatomkul, Suchart (2018) - Hat Yai hotels should be supported to organize small meetings that meet the venue standards of Thailand’s MICE Venue Standards project. Regarding the sufficiency of accommodation, the survey found that Hat Yai hotels had high potential because there are a lot of hotels providing services to accommodate groups of tourists from Thailand and Asia. Keywords: convention; ertr; hat; hat yai; industry; international; mice; mice industry; potential; research; review; thailand; tourism; vol; yai
• The Gift Theory and the Triad of Hospitality Ancient and Modern by Brusadin, Leandro Benedini (2018) - Nevertheless, there have been other studies that we can relate to this perspective, although sometimes the economic analysis tends to prevail at the expense of the complexity of society Therefore, examples of primitive gifts can be mentioned in the following rituals: the potlatch, practiced by indigenous tribes in Northwest America, refer to a notion of credit and honour; the o kula, practiced by inhabitants of the Trobriand Islands in which the precious goods that circulate in the opposite sense in accordance with sex, were inseparable between their symbolic and utilitarian values. Introduction “The Gift” presents a notion on the theory of gift giving as a common denominator of human exercise involving three obligations: to give, to receive and to reciprocate. Keywords: author; ertr; gift; hospitality; http://ertr.tamu.edu/; mauss; research; review; society; system; tourism; vol
• Stakeholder collaboration in tourist destinations: A systematic literature review by HUY, NGUYEN VAN (2021) - Using a systematic quantitative literature review method, six criteria were used to assess the published papers, including research methods, locations, main tourism stakeholders, identification of tourism stakeholders, tourism settings, and issues addressed in the papers. The criteria to include tourism stakeholders in these studies are based on many aspects such as literature review, available documents of destinations, local sources, tourism stakeholder's knowledge, and experiences. Keywords: collaboration; destinations; development; management; research; review; stakeholders; studies; study; tourism; tourism research; tourism stakeholders
• Daily Deals in the Mediterranean Region: A Data Analytics Approach by Tomat, Luka; Bratec, Miha; Minor, Katarzyna; Budler, Marko (2019) - Future suggested research should uncover the operating modes and business models of DD websites and further investigate the relationship between hotel DD offers and corresponding TA's ratings. Results and discussion Hotels using DD websites As illustrated in Figure 1, the highest number of offered DDs in the observed time period comes from France, followed by Italy, Spain and Greece. Keywords: channel; data; dds; distribution; hospitality; hotels; research; review; tourism; websites
• Respond More to Good Targets: An Empirical Study of Managerial Response Strategy in Online Travel Websites by Liang, Sai; Li, Hui (2019) - Hotel managers face a trade-off between the consumers' growing demands for high-quality response contents and the rising costs of review management. However, consumers' review posting experience and reputation in the community are not good criteria for hotel managers to select targets to give responses. Keywords: consumers; hotel; managers; responses; review; tourism
• Empirical Examination of the Impact of Environmental Responsible Tourism Practices on the Destination Sustainability by Singh, Ramjit; Mir, Mudasir (2020) - The present study recognizes the framework of approaches upon which DMO's should strive to achieve the sustainability of tourism destinations (Clarke, 1997). This consequently can boost and enhance the competitiveness of tourism destinations. Keywords: conservation; destinations; development; energy; environmental; ertr; management; practices; review; study; sustainability; tourism; tourism development; tourism practices; tourism research; vol; waste; water
• THE ROLE OF IN-FLIGHT MAGAZINES IN PUBLIC RELATIONS: THE CASE OF TURKISH AIRLINE COMPANIES by Caber, Meltem; Öztürk, Seray (2020) - In-flight magazines of the companies, published in 2018, were explored using content-coding analysis. In-flight magazines, which are provided free of charge on planes, contain articles on various aspects of tourism and information about the destinations, offer products, introduce the company services, and provide travelers a sense of security (Maci, 2012). Keywords: airline; companies; customer; flight; image; loyalty; magazines; review; tourism
• Towards university involvement in community-based tourism monitoring & evaluation education by Govender, Ivan Gunass; Giampiccoli, Andrea (2020) - “Community based tourism finding the equilibrium in COMCEC context: Setting the Pathway for the Future”, Ankara: COMCEC Coordination Office, The Mountain Institute, “Community-based tourism for conservation and development: a resource kit”, Washington D.C.: The Mountain Institute, 2000. Ivan G Govender (Dr.) Durban University of Technology Andrea Giampiccoli (Dr.) Durban University of Technology Towards university involvement in community-based tourism monitoring & evaluation education The aim of this paper is not to construct a comprehensive framework but rather propose a solid conceptual foundation for enhancing the impacts of CBT projects with increased engagement with universities. Keywords: cbt; community; development; evaluation; m&e; monitoring; project; research; review; tourism; universities; university
• Determinants of Backpackers’ Perceptions of Security? A WOM-based Approach by Shokoohyar, Sina (2019) - Frequency of Review Content Length on Security Rating To further study the backpackers’ perception of security, backpacker review content is analyzed. Additionally, backpackers from countries with a high level of security have higher expectations about hostel security and in turn are harder to satisfy compared to backpackers from countries with lower security. Keywords: atmosphere; backpackers; cleanliness; country; hostel; impact; location; research; review; security; staff; tourism
• Instilling problem solving orientation in tourism interfirm exchanges through exercise of relational behaviours by Mwesiumo, Deodat (2019) - AS Instilling problem solving orientation in tourism interfirm exchanges through exercise of relational behaviours As international tourism continues to exhibit tremendous growth, efficient and effective interfirm exchanges become even more important. This paper advocates problem solving orientation in tourism interfirm exchanges and identifies critical relational behaviours necessary for instilling it. Keywords: behaviours; exchange; firms; industry; interfirm; journal; management; research; review; tourism; tourism interfirm; tourism research; value; vol
• Exploring the impacts of the Arab Spring on tourism in Jordan: Perspectives of the public and private sector by Allan, Mamoon; Alkushman, Suzanna (2019) - According to Mansfeld and Winckler (2015), the tourism crisis resulting from the Arab Spring is considerably different from other previous tourism crises for three reasons: First, the long duration of the crisis and it seems there is no sign of it ending. Tourism management and the Southeast Asian economic and environmental crisis: A Singapore Perspective. Keywords: crisis; industry; jordan; management; research; review; sector; spring; study; tourism; tourism industry; tourism research; vol
• Three rising tourism directions and climate change: Conceptualizing new opportunities by Ruban, Dmitry A.; Molchanova, Tatyana K.; Yashalova, Natalia N. (2019) - Despite the evident diversity of tourism versus climate change research, four major subjects can be outlined, namely  negative effects of climate change on tourism (Smith, 1990; Elsasser and Burki, 2002; Buzinde et al., 2010; Hall et al., 2015; Damm et al., 2017; Zhang and Zhang, 2018) and relevant tourism adaptation (Njoroge, 2014);  positive (more or less) effects of climate change on tourism (Rossello-Nadal, 2014; Shani and Arad, 2014; Thematic, climate change-oriented parks (e.g., on the basis of geoparks) can combine geological, archaeological, and industrial tourism activities in order to sufficiently increase public awareness and to correct the public perception of climate change. Keywords: change; climate; climate change; ertr; et al; heritage; industrial; interpretation; research; review; tourism; tourism research; vol
• The Effects of the Global Financial Crisis on the Performance of Italian Bed and Breakfasts: a Ten-year Quantitative Analysis from the Financial reports* by Migliaccio, Guido; Tucci, Luigi; Simonetti, Biagio (2021) - In the future, we must also consider that Italian tourism companies are organizing themselves into companies' networks to promote territorial marketing of tourist destinations (Migliaccio et al., 2018). This study is part of a larger project on the performance of Italian companies before, during, and after the 2008 economic crisis. Keywords: bed; breakfast; companies; crisis; data; ertr; hospitality; http://ertr.tamu.edu/; italian; italy; journal; management; migliaccio; research; review; study; table; tourism; tourism research; trend; vol
• An Impact Model for Experiential Activities of Farming and Food Education in Agricultural Sustainable Tourism by Lo, Feng-En; Gau, Li-Shiue; Hsu, Yu-Yin; Gage, Rick; Hung, Chien-Yun (2021) - While these experiences can raise awareness for key issues and develop support for sustainability initiatives, farm, and food tourism is a very small sector of the broader tourism industry. Results show that farming and food educational experiences provide participants with more awareness of ecological sustainability, food safety, and a sense of sociability, and an appreciation of the linkages between farming and safe food. Keywords: activities; community; education; ertr; experiences; farming; food; food education; participants; research; review; taiwan; tourism; tourism research; university; vol
• Tour Guiding or Tour Misleading? Multifaceted Approach in Assessing the Standards of Cultural Tour Guiding in Bali Island by CHONG, KA LEONG; Io, Man-U (2021) - The following research questions were thus addressed: 1) To evaluate whether Bali tour guides are providing relevant and appropriate knowledge to the tourists, 2) To inspect the extend of Bali tour guides in adhering to cultural protocol while tour guiding, and 3) To evaluate Bali tour guides' overall efforts in maintaining tourist satisfaction and minimizing the impact on the social and cultural aspect of Bali’s community. Introduction The vital role of tour guides in the tourism industry is progressively acknowledged by the public and local tourism industries of different destinations (Mak, Wong, & Chang, 2011; Hwang & Lee, 2019; Pratiwi, Saleh & Sentanu, 2019). Keywords: bali; cultural; guides; guiding; information; journal; research; review; study; tour; tour guides; tour guiding; tourism; tourism research; tourists; vol
• Correlations among Sensory and Cognitive Impressions of Spas in Vietnam by Nghiêm-Phú, Bình; Suter, Jillian Rae (2022) - In a study with spa customers in Hong Kong, Kucukusta and Guillet (2014) found that customers prefer mid- level prices, a high level of therapist qualifications, a high level of privacy, a full range of spa facilities, and branded spa products. This observation is further supported by Rančić et al. (2014) when they examined motivations of different groups of spa customers in Slovenia. Keywords: customers; ertr; impressions; journal; perception; research; review; sensory; spa; tourism; vol
• Assessment of Geotourism and Industrial Tourism Development: A Case Study of Pars Special Economic Energy Zone, Iran by khaleghi, somaiyeh (2020) - Industrial tourism attractions: A conceptual and empirical identification. Keywords: Tourism development, Geotourism, Industrial tourism, SWOT, Pars Special Economic Energy Zone Somaiyeh Khaleghi Assistant Professor Department of Physical Geography School of Earth Sciences Shahid Beheshti University Tehran, Iran Phone: Keywords: attractions; development; gas; geotourism; iran; potential; pseez; research; review; strategies; tourism; tourism development; tourism research
• The Missing Links of Vietnam’s Tourism to Become an Attractive and Competitive Tourist Destination by Nguyen, Huan Minh (2019) - Importantly, the principle guideline for this study was to evaluate how support for tourism stakeholders, structured from the beginning to be a part of tourism planning and development must be the key elements in the successful operation, management, and long-term sustainability of tourism destinations. The findings show that the potential is enormous, but Vietnam tourism is not currently attractive nor is it internationally competitive: a limited tourist infrastructure, combined with a poor hygienic environment and health services, limitations on human resource quality, unfavorable price competitiveness and poor diversification of tourist products have all hurt Vietnam tourism. Keywords: competitiveness; destination; development; environment; industry; model; research; review; tourism; tourists; vietnam; vol
• A Critical Review of Common Methodological Approaches in Environmental Sustainability Practices within the Hotel Sector: In Pursuit of a Befitting Synthesis. by Khonje, Lameck Zetu; Simatele, Mulala Danny; Musavengane, Regis (2019) - It is from this observation that research to verify the existence and practice of publicized environmental sustainability practices in those hotels that claim embrace such http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 16, No. 5, 2019 http://ertr.tamu.edu 405 practices is truly embraced. This paper uses a qualitative meta-synthesis approach and suggests an appropriate methodological approach to study environmental sustainability practices in the hotel sector in Malawi. Keywords: approach; environmental; ertr; et al; hospitality; hotel; journal; practices; qualitative; research; review; sector; sustainability; tourism; tourism research; vol
• Tourism Destination Image Analysis: Integrating a Visual Methodology by Virdee, Inderpal (2019) - A review of destination image studies from 2008 to 2012. Reynolds (1965, p.69) defined the formation process of destination image as “the mental construct developed by the consumer on the basis of a few selected impressions among the flood of total impressions”. Keywords: analysis; destination; destination image; drawing; image; projective; questions; research; review; tourism; tourism destination; tourism research; triangulation
• Buying Decision: The Choice of Restaurants to Have Dinner by Junior, Alcinei Cautela; Moreira, Aline de Godoy; de Souza, Claudio Gonsalves; de Oliveira, Paulo Sergio Goncalves; de Oliveira, Sergio Luis Ignacio (2019) - Consumer Decision Process In Restaurant Selection: An Application Of The Stylized EKB Model/Proces Odlucivanja Potrosaca O Izboru Restorana: Primjena Stiliziranoga Ekb Modela. The Role of Social Commerce on Consumer Decisions: A Theoretical Foundation. Keywords: analysis; behavior; buying; consumers; correlation; decision; ertr; http://ertr.tamu.edu/; information; marketing; process; research; review; tourism; vol
• The negative sociocultural impacts of tourism on Bedouin communities of Petra, Jordan by Haddad, Rafa; Harahsheh, Salem; Boluk, Karla (2019) - But in certain tourist attractions such as Petra tourism has caused a dramatic change in people's lifestyles. The SET was reflected in several tourism studies exploring residents' attitudes towards tourism impacts (e.g., Gursoy et al., 2002; Lee, 2013; Mazón et al., 2010; Paraskevaidis and Andriotis, 2016; Nunkoo, 2016). Keywords: bedouins; development; ertr; impacts; jordan; local; petra; research; review; social; tourism; tourism development; tourism research; tourists; university; vol
• Sustainable Forms of Tourism and their Prospects for the Development of Corfu by Delitheou, Vasiliki; Karaggiani, Maria; Michalaki, Evanthia (2020) - In order to select the form of tourism development to be followed, first, it is necessary to identify and scientifically analyze the tourist development of Corfu so far and to assess the benefits and assess the impact of its application on the economic, environmental and social level, which are the three equal and balanced axes, promoted by the European Union's development strategies (Delitheou, 2007). Cultural tourism development in Corfu can be enhanced by informing visitors about its cultural attractions and destinations. Keywords: athens; corfu; development; environment; ertr; greece; island; research; review; tourism; vol
• Cinematographic image of Barcelona and the tourist consumption of the city by Camprubí, Raquel (2020) - Keywords: tourist image, film tourist image, information sources, poly-nuclear city, tourist consumption Raquel Camprubí Business Organisation and Management Department Faculty of Tourism Plaça Ferrater Móra, 1 17004 – Girona Spain Phone: Among them is the power of tourist image, which can be defined as a mental representation of a destination in an individual's mind (Rodríguez and San Martín, 2008). Keywords: barcelona; city; destination; ertr; films; http://ertr.tamu.edu/; image; research; review; sites; tourism; tourism research; tourists; visitors; vol
• A model of marketing strategies and pull motivations influencing young consumers to visit day spas by Suttikun, Chompoonut; Yuan, Jingxue (2020) - Additionally, day spa customers who have high overall satisfaction are more likely to become loyal customers at day spas. Furthermore, spa customers need to spend more time, at least 2-3 days, for resort/hotel spas and 7-14 for destination spas (Langviniene & Sekliuckiene, 2009). Keywords: customers; day; day spas; ertr; journal; marketing; motivations; perceptions; products; quality; research; review; satisfaction; services; spa; spas; strategies; tourism; vol
• Recent trends in the peer-to-peer market for tourist accommodation by Benítez-Aurioles, Beatriz (2021) - What do guests value most in Airbnb accommodations? Comparison of Airbnb trends before and after the coronavirus crisis Variable Before Coronavirus After Coronavirus Number of listings Increase Decrease Reviews/listing Increase No trend Prices Increase No trend Entire Weak increase Weak increase Breakfast No trend Keywords: accommodation; airbnb; cities; hosts; market; peer; research; review; supply; tourism; vol
• Motivations of agro-tourists in visiting agricultural fair: A case study of an agricultural fair in Chiang Mai, Thailand by Siri, Raktida (2020) - Effects of gender differences and traveling companion on travel motivation The diversity of tourists, including gender and traveling companions, are factors that affect tourist motivation. A factor analysis was utilized to recognize tourist motivation towards an agricultural fair. Keywords: activities; agro; fair; family; motivation; research; review; solo; study; tourism; tourists; travel
• The analysis of customers’ e-complaints and service quality at spa services in Thailand by Sangpikul, Aswin (2019) - Previous studies indicated that spa customers consider the ability and skills of spa therapists as the most important factor when using spa services (Lo et al., 2015). -complaints and service quality at spa services in Thailand Many past studies have explored customers’ e-complaints in hospitality businesses such as hotels and restaurants. Keywords: complaints; customer; ertr; quality; research; review; service; spa; spa services; staff; therapists; tourism; vol
• Measurement Model for Assessing Community Based Wellness Tourism Needs by Sharafuddin, Mohammed Ali; Madhavan, Meena (2020) - Keywords: community based tourism, wellness tourism, community based wellness tourism, Tourist needs, measurement model Dr. Mohammed Ali Sharafuddin College of Maritime Studies and Management Chiang Mai University 119/76, Moo 1 Ekkachai Road Tha Chin Samut Sakhon 74000 Thailand Email: s_mohamedali@yahoo.com Dr. Meena Madhavan College of Maritime Studies and Management Chiang Mai University 119/76, Moo 1 Ekkachai Road Tha Chin Samut Sakhon 74000 Further directions of future research Further research on developing and testing measurement models for supply-side analysis, visitor satisfaction, and service quality of community based wellness tourism will lead to the sustainable development of community based tourism. Keywords: community; destination; ertr; fit; health; http://ertr.tamu.edu/; measurement; model; needs; review; study; thailand; tourism; tourism research; tourists; vol; wellness tourism
• Success factors of airlines' YouTube videos by Hruška, Jan; Zelenka, Josef (2021) - This paper aims to find which factors are increasing the probability of airlines' videos going viral. IBM SPSS Statistics was used to analyse which factors increase the probability of airline videos going viral. Keywords: airlines; ertr; interactions; marketing; media; number; research; review; tourism; videos; vol; youtube
• An Exploration of Community-Based Tourism within the Context of Tourism Planning and Development by Chadha, Harsimran; Onkar, Preeti (2019) - A critical look at community based tourism. Community based tourism: critical success factors. Keywords: benefits; cbt; communities; community; development; impacts; indicators; journal; participation; planning; research; review; tourism; tourism development; tourism research
• The Association between Searching for and Purchasing Tourism Services Online by Regev, Sharon Teitler; Snir, Shlomit Hon; Shahrbani, Shosh; Lifszyc-Friedlander, Anabel (2019) - The study, conducted over twenty years after online tourism services were first implemented, examines whether behavioral models regarding technology acceptance and technology adoption are still appropriate. The results reveal that today theoretical model constructs such as trust, perceived utility, perceived risk and ease of use have a negligible effect on the frequency with which individuals purchase online tourism services while searching for such services has a major impact. Keywords: ease; ertr; information; internet; online; purchase; purchasing; review; searching; tourism; tourism research; tourism services; travel; trust; use; vol
• Accessibility and readability of website: An analysis of Online Travel Aggregators (OTAs) of India by Singh, Ranjit; P.S., Sibi (2022) - Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world. e-Review of Tourism Research (eRTR), Vol. 18, No. 5, 2021 http://ertr.tamu.edu 692 Ranjit Singh Pondicherry University Sibi PS Pondicherry University Accessibility and readability of website: An analysis of Online Travel Aggregators (OTAs) of India Accessibility of websites for disabled people is a major concern in the contemporary digital world due to their dependence on tourism websites for planning and booking. Keywords: accessibility; analysis; cluster; india; otas; people; readability; research; review; study; tourism; vol; wcag; websites
• A comprehensive review of the role of Ecotourism in sustainable tourism development by Salman, Ahmad; Jaafar, Mastura; Mohamad, Diana (2020) - The index of Sustainable Ecotourism impacts in Egypt, International Journal of Innovation and Knowledge Management in Middle East & North Africa, 3(2), available at: http://www.worldsustainable.org (accessed 1 October 2019). A framework for sustainable ecotourism: Application to Costa Rica, Tourism and Hospitality, Planning and Development, 3(2), pp. Keywords: area; conservation; development; ecotourism; environment; journal; research; review; role; tourism development; vol
• Mission Statements in Hospitality Organizations: Evidence from Hotel Chains by Ruban, Dmitry A; Yashalova, Natalia N.; Ermolaev, Vladimir A. (2022) - The purpose of this study is to identify common components in mission statements of hotel chains, as missions play important role in strategic management of all kinds of organizations and influence on their performance. The originality of this empirical research is linked to filling an important gap in the existing literature: unlike to many other organizations, mission statements of hotel chains have been addressed weakly. Keywords: chains; components; customers; ertr; hospitality; hotel; http://ertr.tamu.edu/; industry; journal; management; mission; mission statements; organization; research; review; statements; tourism; vol
• Integrating Overtourism in the Smart Tourism Cities Agenda by Ivars-Baidal, Joseph A.; Hernández, Maria García; Mendoza de Miguel, Sofia (2019) - Keywords: overtourism, ICT, smart tourism cities, smart destination, governance, DMO Josep A. Ivars-Baidal Tourism Research Institute University of Alicante Campus de Sant Vicent del Raspeig Alicante, 03090 (Spain) Email: josep.ivars@ua.es María However, overtourism management based on an integral approach of smart tourism cities (STC) has not been analysed. Keywords: cities; city; destination; ertr; management; measures; overtourism; research; review; strategy; tourism; vol
• Identifying the Marketing Channels that Will Attract Millennials to National Parks by Douglas, Anneli; Mostert, Pierre; Slabbert, Liandi (2019) - that Will Attract Millennials to National Parks Millennials will soon become the biggest tourist group to be served because of their sheer numbers as well as their current and potential future income. The purpose of this paper was thus to identify the marketing channels that millennials are most likely to use, the types of information that they look for and the marketing methods that will inform and persuade them to visit a holiday destination, and more specifically a National Park. Keywords: generation; information; journal; marketing; media; methods; millennials; research; review; tourism; travel; use
• The Tourism Story Project: Developing the Behavioral Foundations for an AI Supporting Destination Story Design by Zhang, Wen; Kim, Jeongmi (Jamie); Kim, Hany; Fesenmaier, Daniel R. (2019) - It is argued that if links the text contained within the story can be established, a tool for evaluating online destination stories based on emotional structures of the stories can be developed to provide guidance for designing, evaluating and implementing destination stories. In this paper, we summarize the results of a ten year long research program (called the Tourism Story Project) which focused on understanding the underlying persuasive process of destination stories, especially the impacts of various story elements and the raised emotions with the overall goal of establishing the behavioural foundations of a computer-based tool (an AI) which can be used for designing, evaluating and implementing destination related stories. Keywords: destination; emotions; persuasion; research; review; sentiment; stories; story; tourism
• ICT Practices and Isomorphism in Tourism: Insights from Hotel Managers in Brazil by Soares, André Luiz Vieira; Mendes-Filho, Luiz; Gretzel, Ulrike (2019) - All respondents occupied important positions in the hotels that provided them with an overview over technology use practices. In addition, the results suggest that technology adoption research needs to consider incentives and pressures beyond perceived usefulness when trying to understand technology adoption and diffusion in tourism. Keywords: adoption; ertr; hotels; isomorphism; practices; research; review; technology; tourism; use; vol
• Service Innovation by Design Thinking Methods: A Case of Seoul Children’s Grand Park (SCGP) by Hlee, Sunyoung; Yhee, Yerin; Chung, Nambo; Koo, Chulmo (2019) - This paper has applied in the service design process in the tourism and leisure context so that experience service design may be placed. As for the way to create the experience conception, we developed the content of visitor experience (i.e., App touchpoints, visitor behavior report) to maximize the park experience of the SCGP. Keywords: app; data; design; experience; management; park; research; review; scgp; service; tourism; tourism research; visitors
• Topic Modelling Tourism Literature on Innovation and Technology by Zach, Florian J.; Krizaj, Dejan; Pretnar, Ajda (2019) - Dejan Krizaj is an Associate Professor at University of Primorska, Faculty of Tourism Studies – Turistica, focusing on R&D projects addressing specifics of tourism innovation and its stimulation and promotion measures. A review of innovation research in tourism. Keywords: development; innovation; management; research; review; technology; topic; tourism; tourism research; vol
• Using Design Thinking as an Educational Tool for Conceptualizing Future Smart Hotel Guest Experiences by Wan, C.K. Bruce; Lee, Kate Sangwon; Leung, Daniel; Park, Sangwon (2019) - To ensure students could do the coding consistently, we introduced a code book comprising themes derived from the extant literature on consumer studies (Reynolds & Gutman, 1988), experience design (Desmet & Pohlmeyer, 2013), and tourism (Kim, Ritchie, & Tung, 2010). More specifically, we are interested in understanding how designer learners integrate the principles of DT (as mindset, design process, and methods) (Johansson- Sköldberg et al., 2013). Keywords: design; ertr; experience; hospitality; process; research; review; students; tourism; vol
• Showering Smartly. A Field Experiment Using Water-saving Technology to Foster Pro-environmental Behaviour among Hotel Guests by Pereira-Doel, Pablo; Font, Xavier; Wyles, Kayleigh; Pereira-Moliner, Jorge (2019) - Shower water flow for this tourism accommodation ranges between 8 to 10 litres per minute, thus the reduction of 40.91 seconds in shower time in the treatment rooms represents a water saving of between 5.45 to 6.82 litres per shower. In these messages, the role of different pro- environmental values and specific constructs of behavioural change theories are being tested, measuring real shower behaviour through covert field experiments. Keywords: aguardio; data; feedback; guests; research; review; rooms; shower; time; tourism; water
• Disruption of the market structure in the tourism and hospitality accommodation service. The impact of the new short-term rental players. by Nannelli, Martina; Buhalis, Dimitrios; Franch, Mariangela; Lucia, Maria Della (2019) - Poole BH12 5BB, UK Email: dbuhalis@bournemouth.ac.uk Mariangela Franch Professor of Marketing - Department of Economics and Management University of Trento http://ertr.tamu.edu/ mailto:martina.nannelli@unitn.it mailto:dbuhalis@bournemouth.ac.uk e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 461 Via Giuseppe Verdi, 26 Trento, TN 38122 IT Email: mariangela.franch@unitn.it Maria Della Lucia Associated Professor of Economic and Business Management - Department of Economics and Management University of Trento Via Giuseppe Verdi, 26 Trento, TN 38122 IT Email: maria.dellalucia@unitn.it http://ertr.tamu.edu/ mailto:mariangela.franch@unitn.it mailto:maria.dellalucia@unitn.it e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 462 Introduction Several factors, such as the advent of internet and ICT, the 2008’ financial-economic crisis and the appearance of new models of consumption, have strongly affected the tourist accommodation services. This theoretical framework is used to empirically disentangle and analyse the tourist and hospitality accommodation sector and analyse its changes in four-time frames: - t1: Traditional accommodation service: before the advent of digital platform in the tourist accommodation service. - t2: The peer-to-peer (p2p) innovation: the 2008’ crisis and the advent of digital platforms and private short-term renters. - t3: The market overcrowding: i.e. p2p+b2c+b2b+c2b2c. - t4: Current strategic networks: possible future scenarios. Keywords: accommodation; forces; industry; peer; platforms; porter; research; review; tourism
• Obstacles to and suggestions for successful township tourism in Alexandra Township, South Africa by Leonard, Llewellyn; Dladla, Ayanda (2020) - The research on which this paper is based has shown that Alexandra Township tourism, unlike other prominent South African townships, is unfortunately still in its infancy, with numerous obstacles limiting its potential. In this paper, we seek to examine obstacles to township tourism development in Alexandra Township, Johannesburg, an area characterised by crime, unemployment, and poverty. Keywords: alexandra; business; development; government; informant; interview; research; review; south; tourism; township; vol
• Will you pick me again? International Hotel Chains Brand Loyalty Reflection from User Reviews by Leung, Rosanna; Wong, Elise (2019) - These researches contributed in the knowledge of customer brand loyalty intention in hospitality and tourism, but because the number of responses is limited and the answer was based on memories and perception, the level of data accuracy could be affected. To understand the customer online loyalty behavior, reviewers’ comments were categorized into the three phases of customer loyalty attitudinal behavior (cognitive, affective and conative) according to Back and Park (2003). Keywords: behavior; brand; customer; hotel; loyalty; review; tourism
• Social Media-Induced Tourism: A Conceptual Framework by Shin, Seunghun; Xiang, Zheng (2019) - As such, we suggest four major aspects are important for understanding social media-induced tourism including social media users, socio-technical features of platforms, nature of attractions in social media content, and communication process in social media. e-Review of Tourism Research (eRTR), Vol. 17, No. 4, 2019 http://ertr.tamu.edu 581 Seunghun Shin Virginia Tech Zheng Xiang Virginia Tech Social Media-Induced Tourism: A Conceptual Framework As social media are becoming a primary information source for travellers, many people travel to a destination or an attraction as a direct result of being exposed to certain social media content, which can be called as social media-induced tourism. Keywords: aspects; content; media; research; review; tourism; tourism research; travel
• How to make guest reviews more informative? A case study of Airbnb by Liang, Sai; Zhang, Xiaoxia; Li, Hui (2019) - However, due to the lower capacity of properties comparing with hotels, it is difficult for Airbnb properties to accumulate a large number of reviews. Example of property description in Airbnb Figure 2. Keywords: airbnb; descriptions; guests; hosts; property; review; tourism
• Service Robots and the Changing Roles of Employees in Restaurants: A Cross Cultural Study by Tuomi, Aarni; Tussyadiah, Iis; Stienmetz, Jason (2020) - http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 5, 2020 http://ertr.tamu.edu 669 Discussion The advent of service robots is transforming the roles of frontline service employees in restaurants in the US and Japan. This cross-cultural study addresses that gap by examining how state-of-the-art service robotics are transforming restaurant service encounters in Japan and the US and, consequently, changing the roles of service employees. Keywords: employees; encounters; hospitality; research; review; roles; service; technology; tourism
• Exploring Ways to Improve Personalisation: The Influence of Tourist Context on Service Perception by Volchek, Katerina; Law, Rob; Buhalis, Dimitrios; Song, Haiyan (2020) - Thus, tourist information needs constitute functional, hedonic, aesthetic, innovation and sign components (Choe et al., 2017). Meanwhile, the problem of accurate recognition of tourist context and interpretation of their needs prevents the wide acceptance of personalisation technologies (Skift, 2018). Keywords: context; factors; information; invariance; personalisation; research; review; service; tourism; tourists; travel
• Museum Apps Investigated: Availability, Content and Popularity by Miluniec, Agnieszka; Swacha, Jacob (2020) - Its purpose was to answer the following research questions: RQ1: what is the availability of museum apps with regard to user’s language and distribution model? RQ2: what types of content are typically provided within museum apps and whether the way it is provided includes advanced techniques such as gamification or augmented reality? RQ3: are museum apps popular and well-received? Keywords: apps; content; museum; research; review; tourism; visitors
• Technology is a woman’s best friend: Entrepreneurship and Management in Tourism by Domecq, Cristina Figueroa; Williams, Allan M.; de Jong, Anna; Alonso, Alessandra (2020) - Venkatesh et al. 2003; Moghavvemi et al 2016): Describe your level of agreement with the following statements (Likert scale 1-5): I have resources (monetary) necessary to acquire new technology in my business; I have the necessary knowledge to implement new technology in my business; There is external/internal support group available for assistance with new technology implementation; New technologies are compatible with other technology implemented in our business; There are special allocations (i.e. loan, intensive) for using new technologies for entrepreneurs or business, from government. Women are not safe from dealing with the disclosure of new technology and ICTs, and technology is a key opportunity for women to be developed in the future in various fields, especially entrepreneurship (Omar, Salman & Rahim, 2017). Keywords: business; information; research; review; technology; tourism; use; vol; women
• Local Chain Restaurants and Millennials’ Needs: Insights from Lebanon by Ghadban, Socrat; Al Hallak, Mohamad; Fayad, Badr (2021) - Research background on Millennials restaurant selection attributes Researcher/s Year Selection attributes Stein 2016 Culture of the restaurant Flynn 2016 Natural/organic ingredients, value/service reliability, pro- environmental activities, reputation, food quality, nutritional menu, atmosphere, and convenient location. According to table 4, service quality and consistency are the major attributes affecting Millennials' restaurant selection. Keywords: chain; dining; ertr; experience; food; lebanese; media; millennials; research; restaurants; review; satisfaction; tourism; vol
• Russian Ecotourism in International Research: Limited Literature Contrasts Rich Resources by Ruban, Dmitry A; Yashalova, Natalia N (2020) - The opinion of the scientists involved in Russian ecotourism research needs consideration. The bibliographical survey has resulted in 38 articles considering Russian ecotourism and published in international journals. Keywords: + +; articles; development; ecotourism; environmental; ertr; http://ertr.tamu.edu/; international; journals; management; research; resources; review; russian; tourism research; vol
• An Analysis of Local Tourists’ Perceptions towards Attraction Sites in Cape Town, South Africa by Govender, Kammantha; Chuchu, Tinashe; Maziriri, Eugine Tafadzwa; Nascimento Cunha, Maria (2020) - Challenges of strategic marketing of tourist destination under the crisis conditions. The South Africa Tourism Review (2015) stated that marketing local destinations to local residents is a major undertaking due to numerous problems that include economic challenges in South Africa. Keywords: attitudes; cape; destination; destination image; fit; image; management; research; residents; review; tourism; tourism research; tourists; town
• Investment Redistributive Incentive Model (IRIM) for South Africa: a proposal for redistributive development by Giampiccoli, Andrea; Mtapuri, Oliver (2020) - This paper advances the Investment Redistributive Incentive Model (IRIM) possible applications concerning tourism investment in South Africa. The aim of this paper is not to provide a description of IRIM but to propose its application using tourism investment in South Africa as an example (for IRIM see Giampiccoli and Mtapuri, 2020). Keywords: africa; development; giampiccoli; incentives; inequality; investment; irim; poverty; research; review; south; tax; tourism
• Gourmet Food Trucks: Predictors of Revisit Intentions by Cuamea Velazquez, Onesimo; Ramos, Karen (2022) - Lastly, Table 1 shows the variables used in the RI to restaurants and food truck customers. The aim of this study was to find out the predictors of revisit intention (RI) to gourmet food trucks (GFTs) located in Gastronomic Collectives. Keywords: alfiero; collectives; ertr; et al; food; intention; quality; research; review; revisit; street; tourism; trucks; value; vol
• Economic Assessment of Touristic Resources- Case Study: National Recreation Area Santay Island (NRASI) by Chiriboga Cisneros , Edison Fernando; Campi, César Roldán; Mora, Franklin; Pérez , Mónica; Hidalgo , José (2022) - Direct economic values include trekking, bird watching, and cycling, and Indirect economic value include water conservation and soil conservation. The value of a particular site determines the definition of economic value; under such, Bal & Mohanty (2014) determine that damages from an ecosystem are avoided by the measurement; however, Lebreton. Keywords: benefits; biodiversity; conservation; ecosystem; ecotourism; environmental; ertr; et al; guayaquil; http://ertr.tamu.edu; management; nrasi; research; review; services; tourism; tourism research; university; valuation; value; vol; wtp
• E-Learner’s Needs for Sustainable Tourism Higher Education: A Case of Vietnam by Tran, Tuan; Nguyen, Nghia; Nguyen, Van; Nguyen, Thi (2022) - Thus, together with the opportunities and advantages of ICT applications, tourism e-learning programs are an urgent requirement to support the development of human resources in this sector. E-Learner’s Needs for Sustainable Tourism Higher Education: A Case of Vietnam E-learning has been suggested to help higher education organizations in tourism to achieve sustainable development. Keywords: development; education; ertr; et al; learners; learning; needs; programs; research; review; tourism; tourism e; tourism research; use; vol
• Investigating millennial tourists’ attitudes and risk perceptions towards terror attacks: a qualitative case study on France by Feldbauer, Isabel Giannina; Paris, Cody (2020) - Impact of terrorism risk on behaviour During discussions with participants, the potential impact of perceived terrorism risk on their tourist behaviour was investigated for three stages of the travel experience: before travelling, while on the trip, and return visit potential or destination choice. The following themes emerged from the analysis process: Perceived risks when travelling to France; emotional reactions towards terror attacks; knowledge and information of attacks; impacts of terrorism risks on behaviour Perceived risks when travelling to France During the interviews and the focus groups, forty-three different risks were identified, ranging from natural disasters to a tour guide not showing up. Keywords: attacks; doi; ertr; france; http://ertr.tamu.edu; media; news; paris; participants; research; review; risk; terrorism; tourism; tourism research; travel; vol
• Responsible Tourism: Integrating Social Sustainability through Women Empowerment by Balakrishnan Nair, Bipithalal; Dileep, M.R (2021) - Assessing progress of tourism sustainability: Developing and validating sustainability indicators. Sustainable tourism development: how do destination stakeholders perceive sustainable urban tourism? Keywords: community; development; ertr; http://ertr.tamu.edu/; journal; kumarakom; life; quality; research; review; study; sustainability; tourism; tourism research; vol; women
• An Expectation-Experience Analysis of Service Quality of Business Travelers in Low-Cost Airlines by Dsilva, Jacinta; Balasubramanian, Sreejith; Ajayan, Shalini; Paris, Cody (2021) - Previous studies such as Leong (2008) have used the IPA technique to evaluate airline service quality. Willingness to pay for airline service quality. Keywords: airline; business; expectations; experience; lcas; quality; research; review; service; tourism; travelers
• The effect of risks on tourists’ travel decision choices in Durban, South Africa by Phoofolo, Taemane; Ndlovu, Joram (2022) - The Kruskal-Wallist test for risk factors The Kruskal-Wallist test is a rank-based nonparametric test that can determine if there are statistically significant differences between two or more groups of an independent variable on a continuous or ordinal dependent variable (statistics.laerd.com). H0: There was no statistically significant difference between the mean responses on risk factors by local, regional, and international travelers in Durban. Keywords: african; crime; destination; durban; ertr; factors; http://ertr.tamu.edu; research; review; risk; south; study; tourism; tourism research; tourists; travel; vol
• A Potential Model for a Private Travel Company-Community Partnership in Community-based Tourism: The Case of Mekong Rustic, Vietnam by Giampiccoli, Andrea; Long, Pham Hong ; Mtapuri, Oliver (2022) - Challenges and opportunities of community based tourism development in awi zone: Exploring the potential of cultural villages as a model of community based tourism. Keywords: cbt; communities; community; company; development; ertr; http://ertr.tamu.edu/; model; research; review; tourism; tourism research; university; vol
• Techniques for drawing and mapping a Cultural Route by Malaperdas, George (2022) - A distinction of Cultural Routes based on scale There are many different categorizations of cultural routes, depending on their thematic area, the type of movement, depending on their temporal duration in time, etc. Thus, depending on their scale, cultural routes can be divided into: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 19, No. 2, 2022 http://ertr.tamu.edu 290 o Urban cultural routes, which are limited to the monuments and cultural elements of a city - urban area o Local cultural routes, which focus on a limited geographical unit (e.g., within the boundaries of a municipality or prefecture) o Keywords: cultural; ertr; figure; http://ertr.tamu.edu/; nodes; points; research; review; route; tourism; vol
• Living in a Black and White world: The value of reflexivity in social equity research by Benjamin, Stefanie; Dillette, Alana (2022) - Because there is a dearth of published duoethnographies in social science research in general, and within tourism studies in particular, we embarked on our own interpretation of duoethnography with the goal of highlighting the importance of reflexivity in social equity tourism research. Therefore, the goal of this work is to highlight the importance of reflexivity in social equity tourism research through our lived experiences using a duoethography methodology. Keywords: ertr; people; race; reflexivity; research; review; tourism; tourism research; travel; vol; white
• An Examination of The Effect of Iso-Ahola's Motivation Theory, Perceived Value, Destination Image, and Satisfaction on Tourists' Loyalty by Bui, Bao (2023) - Attributes of tourist destination as determinants of tourist perceived value. The tourist loyalty index: A new indicator for measuring tourist destination loyalty? Keywords: ahola; destination; ertr; et al; image; iso; journal; loyalty; motivation; research; review; satisfaction; study; tourism research; tourist; tourist loyalty; tourist satisfaction; value; vol
• Perspectives of Key Stakeholders on Ecotourism Sustainability and Stakeholder Management: A Case Study of Penang Hill by Salman, Ahmad; Jafaar, Mastura; Mohamad, Diana (2022) - Stakeholder ecotourism management: exchanges, coordination’s and adaptations. The relevance of tourism stakeholder management is based on the notion that the efficient execution and planning of every project relies on the input of several parties concerned, such as organisations, associations, and persons impacted by the project or able to influence the project (Komppula, 2016; Lalicic, 2018). Keywords: community; destination; development; ecotourism; hill; journal; key; management; penang; penang hill; project; research; review; stakeholder management; stakeholders; sustainability; tourism; tourism research; vol
• Sustainable Tourism in Vietnam: A Social-Ecological Analysis by Bui, Huong T.; Nguyen, Chung (2022) - The history and evolution of Vietnam tourism. This study synthesizes literature outlining both social and ecological sustainability aspects in the utilization of natural and cultural resources for tourism development. Keywords: bui; development; h. t.; heritage; pham; research; review; sustainability; tourism; vietnam
• Sustainable Tourism Development in Vietnam: A Critical Review by Choe, Jaeyeon; Phi, Giang (2022) - Given that a large portion of Vietnam tourism is made up by small-and-medium-sized enterprises (SMEs), digital transformation has created both opportunities and challenges for Vietnam tourism businesses and destinations to effectively engage with digital technologies to remain competitive. In 2022, the book ‘Vietnam Tourism: Policies and Practice’ (Bui et al., 2022) published by CABI was the first tourism book written entirely by a group of Vietnamese-origin scholars and covers a wide range of topics and cases linked to sustainable tourism development in Vietnam. Keywords: development; nguyen; research; review; sustainability; tourism; tourism development; tourism research; vietnam; vietnam tourism; vol
• Industry Perspective: Vietnam Confronts Dual Forces in Tourism Development: Sustainable Initiatives Versus Megaproject Investments by Bowerman, Gary (2022) - Key words: Vietnam, tourism investment, travel infrastructure, airport development Gary Bowerman Director, Check-in Asia Founder, Asia Travel Re:Set 23a-07 Mont Kiara Bayu Jalan Kiara 2, Mont Kiara Kuala Lumpur 50480 Malaysia Phone: [60] 1235 17116 Email: gary@check-in.asia http://ertr.tamu.edu/ mailto:gary@check-in.asia e-Review of Tourism Research (eRTR), Vol. 18, No. 6, 2021 http://ertr.tamu.edu 888 Introduction The return of international tourism to Vietnam from 15 March 2022 marked the embarkation of a defining, and highly uncertain, new journey. Keywords: ertr; international; investment; research; review; tourism; travel; vietnam; vol
• Mapping Well-Being and Resilience of Tourism Intermediaries Amid Covid-19: Perspectives from India by Sinha, Satyajit; Nair , Bipithalal Balakrishnan (2023) - Interviewees in mid-senior level jobs listed many reasons for this general impression about tourism jobs amid the COVID-19 pandemic. Since tourism sector jobs are not generally listed under a category that receives government aid, a sense of job insecurity is created among the workers. Keywords: covid-19; ertr; et al; health; industry; issues; job; journal; pandemic; research; review; stress; tourism; tourism research; travel
• The Dynamics Evolution of Industrial Life Cycle: A Time Series Analysis of Gambling Industry in Atlantic City by Zhou, Jinquan; He, Wenjin (2022) - The trajectory of Atlantic City's gambling industrial evolution revealed the process from the stages of introduction to decline via a set of variables to describe the special properties of this sector, such as product, market, and organization under a unique industrial environment, in which the decline stage of ILC was a particular proved via the evidence of gambling industry in Atlantic City. Keywords: Gambling industry, Industry life cycle, Industrial evolution, Time series, Atlantic City Jinquan Zhou Associate Professor of Management Macau Polytechnic University Macau, China Phone: Keywords: atlantic; city; development; ertr; evolution; gambling; gambling industry; ilc; industry; market; research; review; stage; tourism
• The Knowledge Application to enhance the Competitive Capacity of Agritourism in Roi-Kaen-Sara-Sin Cluster, Thailand by Chiengkul, Watchara; Boonchom, Wanita; Phuangpornpitak, Wasana (2024) - e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 250 Watchara Chiengkul Rajamangala University of Technology Isan Khon Kaen Campus Wanita Boonchom* Rajamangala University of Technology Isan Khon Kaen Campus Wasana Phuangpornpitak Rajamangala University of Technology Isan Khon Kaen Campus The Knowledge Application to Enhance the Competitive Capacity of Agritourism in Roi- Kaen-Sara-Sin Cluster, Thailand The purpose of this study was to investigate the relationship between knowledge management and the adoption of innovation and technology, with the goal of leveraging knowledge application to enhance the competitive capacity of agritourism within the Roi-Kaen-Sara-Sin cluster. According to the findings of the study, knowledge management has a favorable association with knowledge application through the mediation of the adoption of innovation and technology. Keywords: adoption; agritourism; application; ertr; innovation; knowledge; knowledge management; management; research; review; study; technology; vol
• Review of Issues and Challenges Faced by Tourism Stakeholders in Malaysia Due to the COVID-19 Pandemic by Kumar, Jeeteh; Subramaniam, Thanam; Supina, Supina (2023) - Subsequently, the Malaysian government, with the assistance of Tourism Malaysia, introduced several strategies such as enhancing the domestic tourism market, creative and digital marketing, mixed promotion, transformation towards emotional and sentimental-based promotion, building trust and confidence, shifting from a mass market to a customised market, converting the support and lead product, and strengthening Malaysia’s tourism branding as a strategic marketing plan to stimulate the tourism and hospitality industries in 2022–2026 (Tourism Gov My, 2022). Besides implementing vaccination as a preventative measure, the Malaysian government also introduced various recovery strategies, such as promoting http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 217 Malaysia as a family-oriented shopping destination, initiating short-haul tourism packages, and introducing niche tourism products in the Strategic and Marketing Plan for Tourism Malaysia for the years 2022 to 2026 to attracts international tourists from neighbouring countries such as Singapore, Brunei, Indonesia, Thailand and Philippines (Azuar, 2022). Keywords: covid-19; covid-19 pandemic; economic; ertr; government; hospitality; http://ertr.tamu.edu; impact; industry; international; malaysia; march; pandemic; review; tourism; tourism industry; tourism research; tourists; travel; vol
• “Project Querença” and creative tourism: visibility and local development of a village in the rural Algarve by Lima, Felipe Borborema Cunha; e Silva, Yolanda Flores (2018) - This homogenization of cultural tourism products causes an opposite effect of what is proposed; rather than attracting, it has increasingly repelled the target audience. One third of the habitants of the Algarve live in 80% of its territory, and the municipality of Loulé has a densely populated coastal area and a de-populated rural interior, in particular areas that have not developed tourism activities (CCDR, 2006). Keywords: activities; algarve; culture; development; ertr; local; project; querença; research; review; richards; tourism; vol
• A Systematic Review of Factors Influencing the Gastronomic Experience At the Tourist Destination and Post-Purchase Behavioural Intentions by MENSAH, ISHMAEL; Solanki, Sandip; BANSAH, ABEDNEGO KOFI (2023) - Food tourists frequently self-identify as foodies or food enthusiasts. Goolaup et al. (2018) found that the extent to which food tourists accept and taste new food depends on their cultural food capital (i.e. the ability to adapt and willingness to taste new food) that visitors acquire through learning and prior knowledge, cultural familiarity or cultural background. Keywords: destination; destination food; ertr; et al; experience; factors; food; food experience; food image; food tourism; gastronomic; hospitality; http://ertr.tamu.edu/; image; intentions; international; journal; kim; mak; management; quality; review; satisfaction; study; tourism; tourism management; tourism research; tourists; value; vol
• Hospitality and Tourism Industry Segments: Toward a New Taxonomy by Lee, Kwang-Woo; Yuan, Jingxue (Jessica) (2018) - In addition, hospitality and tourism industry segments in the 2010s need to be systematically overviewed to offer solutions or recommendations for both the academic community and the industry (Dolnicar, 2002). The taxonomy is expected to help investigate specific components of hospitality and tourism industry segments. Keywords: hospitality; hospitality industry; industry; management; market; new; research; review; segmentation; segments; students; taxonomy; tourism; tourism industry; tourism research
• An Overview of ‘All-For-One Tourism’ Development and Possible Future Research Directions for Ningxia’s Tourism using VUP (Visual Urban Perception) by Ji, Guangyao; Manan, Mohd Shahrudin Abd (2023) - Urban tourism is an integral component of all-for-one tourism and is essential in expanding the tourism industry. All-inclusive tourism has imposed additional criteria on creating tourism infrastructure, especially in urban tourism, where it has set stricter standards for constructing the city's image and public service facilities. Keywords: branding; city; development; ningxia; perception; place; research; review; tourism; tourism development; tourism research; urban
• Second Home Tourism Development in Portugal – Expectations of Portuguese Emigrants by Santos, Rossana Andreia Neves; Freitas, Paulo Sérgio Abreu (2023) - 100.0% Source: Authors http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 165 Table 3 Age of Portuguese emigrants vs. Area where Portuguese emigrants would like to invest in the tourism sector in Portugal % Age of Portuguese emigrants Under 18 years of age Between 18 and 28 years old Between 29 and 39 years old Area where Portuguese emigrants would like to invest in the tourism sector Recreation services and other leisure services - 41.1% 58.9% Cultural services - 35.4% 64.6% Renting of transport equipment - 43.1% 56.9% Tourism information and tourism guides - 58.5% 41.5% Tourism operator services - 50.4% 49.6% Travel agency services - 43.2% 56.8% Transport support services - 49.5% 50.5% Air transport services - 36.8% 63.2% Shipping transport services - 50.0% 50.0% Road transport services - 35.9% 64.1% Railway transport services - 41.2% 58.8% Catering - 45.4% 54.6% Secondary self-employed residence services - 38.8% 61.2% Hotels and other accommodation services - 39.3% 60.7% A statistical analysis of the two variables, both defined as time series, was carried out: Portuguese emigration, represented by annual records of the migratory balance between the years 2013 and 2019, which was attributed a positive sign when inflows were higher than outflows and http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 163 a negative sign otherwise, and the tourism demand in Portugal, represented by annual records of total overnight stays (in hotels, local accommodation, and rural tourism) within the same period. Keywords: analysis; development; emigrants; ertr; http://ertr.tamu.edu/; portugal; portuguese; research; review; rural; santos; tourism; tourism research; vol
• Evaluating Demand Side Enablers for Medical Tourism: Case Study of Medical Tourists from Bangladesh to Kolkata, India by Choudhury, Nabanita; Majumdar, Sudipa; Ghosh, Ishita (2023) - http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 3 Introduction Globalization brought about a remarkable technological transformation, enhancing the process of international medical consultations, telemedicine, medical transcriptions, medical tourism, etc. On the other hand, easier access, rising income levels, and reduction in costs of travel and communication provided ease of mobility to both foreign consumers and providers of global healthcare services, which increased the demand for medical tourism. Keywords: ertr; factors; healthcare; hospitals; india; international; kolkata; medical; patients; research; review; services; table; tourism; tourism research; tourists; treatment; vol
• Positive Impacts of the COVID-19 Pandemic on Czech Hospitality Industry by Roncak, Miroslav; Scholz, Petr; Linderová, Ivica; Masilka, David; Hobza, Vladimir; Vrabcová, Pavla (2023) - There were no responses among hospitality industry managers in the Czech Republic http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 195 concerning “sustainability” or “implementation of sustainable principles” as a positive aspect of the COVID-19 pandemic. A relatively low number of hospitality industry managers (4.5%) mentioned innovation as a positive result of the COVID-19 pandemic. Keywords: accommodation; business; catering; covid-19; covid-19 pandemic; czech; ertr; facilities; hospitality; hotel; industry; pandemic; republic; research; review; time; tourism; vol
• The residents’ place attachment impacts tourism in the context of COVID-19 pandemic: the case in Hue city, Vietnam by Doan, Thanh-Thuy Thi (Jessica); Doan, Diem-Hang Le; Dang, Thuy-Hien Thi; Tran, Huu-Tuan (2024) - Place attachment is defined as people's emotional bond to place (Dwyer et al., 2019), which defines place attachment by broadly embracing the relationship between people and a physical setting. Hypothesis H4: Local place attachment significantly impacts their supporting local tourism. Keywords: covid-19; ertr; et al; hue; pandemic; place; place attachment; place dependence; place identity; research; residents; review; support; tourism; tourism research; vol
• From sharecroppers to “flying farmers”: new forms of tourism entrepreneurship in rural areas by Bertella, Giovanna; Cavicchi, Alessio (2018) - The findings suggest that sociality and sense of belonging embedded in local rural communities can become a tool for promoting rural tourism through entrepreneurial mobile practices. Rural tourism experiences of Agritur-Aso With regard to tourism, data from the interviews suggest that Agritur-Aso’s approach is in line with Wigwam’s approach mentioned above, in terms of its focus on quality, and it also corresponds to recent developments in the experience economy. Keywords: aso; development; economy; entrepreneurs; ertr; experience; issue; marche; practice; region; research; review; tourism; vol
• Are Subsidies to Hotel Investment an Effective Tool to Enhance Regional Tourism? A Firm Level Analysis by Gabriele, Roberto; Tundis, Enrico; Zaninotto, Enrico (2018) - Keywords: hotel industry, public subsidies, regional policy, counterfactual models Roberto Gabriele Department of Economics and Management University of Trento Via Inama, 5 38122 Trento, Italy Phone: +390461282109 Fax: +390461282124 E-mail: roberto.gabriele@unitn.it Roberto Gabriele is Associate Professor of Applied Economics at University of Trento. Concluding Remarks The study investigated the ability to foster firms’ quality of the co-financing activity in hotel investments in fixed capital and environmental investments implemented through the PL 6/99 in the Trentino province. Keywords: economics; ertr; firms; hotels; http://ertr.tamu.edu/; issue; management; research; review; subsidies; tourism; tourism research; treatment; vol

• Agrotourism in Malaysia: A Study of its Prospects Among Youth in Pekan Nanas, Pontian by Syed Azhar, Sharifah Nurlaili Farhana; Khanafi, Siti; Hassan, Mohd; Sibly, Suzyrman (2020) - In fact, in 2008, Malaysia tourism industries employ 1.7 million workers or approximately 16% of the total employment making the sector a major employer (EPU, 2010). Farhana Syed Azhar Universiti Sains Malaysia Siti Nurnabilah Md Khanafi Tanaemas Agro Business Enterprise Mohd Sayuti Hassan Universiti Sains Malaysia Suzyrman Sibly Universiti Sains Malaysia Agrotourism in Malaysia: A Study of its Prospects Among Youth in Pekan Nanas, Pontian The agrotourism industry in Malaysia has shown an increased interest among young tourists. Keywords: activities; agrotourism; destination; ertr; malaysia; nanas; pekan; research; respondents; tourism; vol; youth
• Introduction to the ENTER2019 Special Issue of eRTR. by Pesonen, Juho; Neidhardt, Julia; Paris, Cody Morris (2019) - Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference, and in doing so providing an opportunity for the dissemination of emerging http://ertr.tamu.edu/ mailto:juho.pesonen@uef.fi mailto:julia.neidhardt@ec.tuwien.ac.at mailto:c.paris@mdx.ac.ae e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 2 research, working papers, and early insights to be disseminated. Key words: ENTER2019 research notes, eTourism, digitalization, information and communication technologies in tourism Keywords: ertr; research; tourism
• Destinations: ENTER2020 Special Issue of eRTR by Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris (2019) - After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. Keywords: ertr; research; tourism
• Rethinking Digital Foci - What are the Real Digital Needs of Welsh Tourism Organisations? by Minor, Katarzyna; Carlisle, Sheena; Dixey, Louise (2019) - Keywords: digital skills, skills gaps, training needs Katarzyna Minor Welsh Centre for Tourism Research Cardiff Metropolitan University Western Avenue, Llandaff CF5 2SP, Cardiff, Wales UK Email: kminor@cardiffmet.ac.uk Sheena Carlisle Next Tourism Generation Alliance Cardiff Metropolitan University Western Avenue, Llandaff CF5 2SP, Cardiff, Wales UK Email: scarlisle@cardiffmet.ac.uk Louise Dixey Next Tourism Generation Alliance Cardiff Metropolitan University Western Avenue, Llandaff CF5 2SP, Cardiff, Wales UK Email: ldixey@cardiffmet.ac.uk Katarzyna Minor is a lecturer and researcher at Cardiff Metropolitan University whose interests include hospitality and tourism management, with a focus on digital media. Welsh Government research (GSR, 2015) highlights that within tourism and hospitality sectors, the level of digital skills differs amongst businesses and often businesses struggle to keep up with their customers’ digital demands. Keywords: data; ertr; future; organisations; research; skills; tourism; training; vol; wales
• Innovation: ENTER2020 Special Issue of eRTR. by Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris (2019) - After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. Keywords: ertr; research; tourism
• Social Media: ENTER2020 Special Issue of eRTR by Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris (2019) - After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. Keywords: ertr; research; tourism
• Automated Topic Modeling of Negative Tourist Reviews by Kirilenko, Andrei P.; Stepchenkova, Svetlana (2019) - In travel review analysis, LDA has been applied to datasets of radically different sizes, ranging from as few as 50 (Putri & Kusumaningrum 2017) to over 250,000 (Guo, Barnes, & Jia, 2017) reviews. Two indices were used to compare performance of LDA topic models: perplexity and coherence. Keywords: analysis; china; ertr; http://ertr.tamu.edu/; lda; museum; place; research; reviews; site; star; terracotta; topics; tourism; vol
• Technology: ENTER2020 Special Issue of eRTR by Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris (2020) - After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. Keywords: ertr; research; tourism

• Research agenda for analysing online climate and weather information in the process of vacation planning by Marchiori, Elena; Scaglione, Miriam; Schegg, Roland; Cantoni, Lorenzo (2018) - In particular, three research agenda are discussed, namely: data modelling of online weather-related data and touristic flows; online representation of weather and climate information; and the role of online weather data on PVP. Several professional tools (e.g. weatheranalytics.com; enterprisesolutions.accuweather.com; bliasolutions.com, etc.) are emerging with the idea to use weather related data as a business competitive advantage. Keywords: analysis; climate; data; destination; information; research; tourism; weather
• Assessing the usefulness of online image annotation services for destination image measurement by Nixon, Lyndon (2018) - We present here initial results which indicate the progress that image annotation services still need to make before DMOs could use them in destination image measurement. This initial experiment has indicated that image annotation services need to be trained specifically for the use case of destination image measurement. Keywords: annotation; destination; image; services; tourism; visual
• Food and Tourism Destination Image: Moderating Effect of Local Food Consumption by Zain, Nor Adilah Md.; Zahari, Mohd Salehuddin Mohd; Hanafiah, Mohd Hafiz Mohd (2018) - Destination food image and intention to eat destination foods: a view from Korea. However, food tourism is interchangeably used with other terminologies such gastronomic tourism and culinary tourism (Ab Karim & Chi, 2010; Jalis et al., 2007). Keywords: consumption; destination; destination image; food; food tourism; image; journal; research; tourism; tourists
• The Effects of Destination Image and Perceived Risk on Revisit Intention: A Study in the South Eastern Coast of Sabah, Malaysia by Harun, Amran; Obong, Amat; Kassim, Abdul Wahid Mohd; Lily, Jaratin (2018) - The dimensions were adopted because they represent the complete image of tourist destinations in the Southern Eastern Coast of Sabah. The questionnaire also contained three filtering questions to identify whether the respondents (1) were aged 18 and above; (2) were tourists from outside Sabah; and (3) had visited Tawau, Semporna, Lahad Datu and Kunak. Measurements for infrastructure, travel environment, natural attraction, and entertainment and event were adopted mainly from Chi and Qu (2008) because these dimensions represent the complete image of tourist destinations in the Southern Eastern Coast of Sabah. Keywords: destination; entertainment; image; intention; malaysia; research; revisit; risk; sabah; tourism; tourists; travel
• World Cities’ Image in TripAdvisor Users’ Reviews by Nowacki, Marek (2019) - A detailed method for destination image analysis using user-generated content. Destination image is a type of attitude that consists of individual beliefs, feelings and general impressions of a destination (Baloglu and McCleary, 1999). Keywords: attractions; attributes; destination; image; research; tourism; words
• Co-creating Value in Destination Management Levering on Stakeholder Engagement by Trunfio, Mariapina; Lucia, Maria Della (2019) - The study provides new knowledge of destination value co-creation and suggests preliminary managerial implications, based on the lessons learned from the empirical analysis. Destination managers may use the potential for stakeholder engagement value co-creation in destination strategy effectively by promoting bottom-up multi-stakeholder governance and e-governance models. Keywords: creation; destination; engagement; stakeholder; tourism; value
• Tourists’ Online and Face-to-Face Social Contact and Destination Immersion by Fan, Daisy; Buhalis, Dimitrios; Lin, Bingna (2019) - Given the absence of substantial literature on tourist online social contact, a qualitative research approach was adopted to examine the rich content of tourists' online social contacts during their travel. Key words: online social contact, face-to-face social contact, destination immersion, liminality, contact-liminality nexus Daisy Fan Lecturer in Tourism & Hospitality Department of Tourism and Hospitality Faculty of Management Bournemouth University Talbot Campus, Poole, Dorset BH12 5BB, UK Phone: Keywords: contact; destination; online; research; tourism; tourists; travel
• The Impact of ICT on Actors Involved in Smart Tourism Destination Supply Chain by Mandić, Ante; Praničević, Daniela Garbin (2019) - The supply chain of smart tourism destination encompasses all the supply side agents and elements involved in the process of creation and delivery of tourism product (Sigala, 2008) and thus it can be described as a network structure that includes resources, suppliers, producers, and distributors (Zhank et al., 2008). By providing a holistic approach to the smart tourism phenomenon, and contributing to the understanding of the impact of the ICT on tourism destinations, this research presents a valuable contribution to the smart tourism literature. Keywords: chain; destination; hospitality; ict; information; journal; management; research; supply; tourism; travel
• Destination Image of Swaziland: Perceptions of Local and International Tourists by Mashwama, Vuyelwa C.; Chiliya, Norman; Chuchu, Tinashe (2019) - Understanding and measuring tourist destination images. Key words: Destination image, attitudes, trust, behavioural intentions Keywords: attitude; destination; destination image; image; international; marketing; research; sample; satisfaction; study; swaziland; tourism; tourism research; tourists; trust
• Tourism marketing strategy, a case study for the City of Thessaloniki, including tourists and tourism professionals by Velissariou, Eftstathios; Gkougkoulitsas, Theocharis G. (2019) - e-Review of Tourism Research (eRTR), Vol. 16, No. 6, 2019 http://ertr.tamu.edu 546 Eftstathios Velissariou University of Thessaly, Greece Theocharis Gkougkoulitsas University of EAP Patra, Greece Tourism marketing strategy, a case study for the City of Thessaloniki, including tourists and tourism professionals This study aims to explore the potential of city tourism development in Thessaloniki (Greece) by analyzing the destination and proposing a strategic marketing plan to promote the city as an all year round tourism destination. Results lead to the proposition of a marketing plan for the development of city tourism in Thessaloniki, that highlights the need of reinforcing and promoting particular cultural routes, cruise, and gastronomy tourism and health tourism experiences at the destination. Keywords: branding; city; destination; development; marketing; new; place; products; promotion; research; thessaloniki; tourism; tourists; visitors
• Investigating the Impact of Destination Image on Travellers’ Intention to Revisit South Africa: A Case of International Tourists by Chuchu, Tinashe; Chiliya, Norman; Chinomona, Richard (2019) - Cognitive destination image in a key component of destination image. This assertion is supported by Tasci and Gartner (2007) who suggested that destination image is widely regarded as a key aspect of successful tourism development and marketing of destinations (Tasci, & Gartner, 2007). Keywords: affective; destination; destination image; image; intention; research; revisit; south; study; tourism; tourists; traveller
• Promoting a risky destination image: Assessing Indonesia’s official tourism website by Syafganti, Imam; Walrave, Michel (2019) - Common practices in destination website design. Moreover, it also inspects the website's impact on the intention to visit Indonesia, and it is expected to enrich the body of knowledge on the utilization of official tourism website as a promotional vehicle by taking into account image and risk as two important variables in promotional effort within the context of risky destination. Keywords: destination; image; indonesia; intention; research; respondents; risk; study; tourism; tourism website; visit; website
• Exploring the Presence of Tourists’ Photos Through Algorithmic Visual Content Analysis by Zhang, Kun; Li, Qinghui; Wang, Hongyu; Chen, Dongzhi (2019) - Innovatively, this study adopted two deep learning models, namely scene recognition and semantic segmentation for uncovering the presence of tourist photos in a tourism destination. In this study, intending to explore a smart way for understanding tourist behaviours through big pictorial data, it adopted two deep learning models, namely scene recognition and semantic segmentation for uncovering the presence of tourist photos in a tourism destination. Keywords: analysis; destination; learning; management; people; photos; research; tourism; tourists
• An Online Image Annotation Service for Destination Image Measurement by Nixon, Lyndon J B (2019) - Therefore we acknowledge that visual destination image is a subset of the subject’s overall destination image. Likewise, while visual destination image could be calculated for one individual (i.e. taking only the images that they see), research tends to look at the destination image as a shared construct for an entire audience, e.g. as represented by a DMO’s online channel or by recent UGC. Keywords: annotation; destination; image; media; research; service; tourism; visual
• Destination Platform (App) for Profiling and Personalized Guest Communication: Factors that Drive Acceptance as the Key for Success—A Field Study from Swiss Alpine Destinations by Stuber-Berries, Nicole; Stämpfli, Aline (2019) - However, the results are in line with the trend of Alpine tourist destination apps to include entertaining and dynamic content, such as gamification elements—with the app of Laax as a prominent example. To further validate the path some Alpine destinations are already taking by considering the entertainment factor of mobile information systems, future studies should also consider the tourists’ feedback after using destination apps in a destination. Keywords: app; destination; information; intention; research; tourism; use
• Developing Destination Experience and Digital Marketing in Co-creation Process – Case Cooperation of Ranua Municipality and Lapland University of Applied Sciences by Hanni-Vaara, Päivi; Kähkönen, Outi; Paloniemi, Petra (2019) - Key words: co-creation, tourism destination, education, destination experience, digital marketing Päivi Hanni-Vaara, Senior Lecturer Lapland University of Applied Sciences, Multidimensional Tourism Institute Jokiväylä 11 96300 Rovaniemi FINLAND Tel. Co-creation process One of the objectives at the Lapland UAS tourism studies is to execute deep working life cooperation with regional tourism destinations and companies. Keywords: creation; destination; lapland; marketing; tourism
• Analysing Linkage between ICT and US State Tourism Websites by Zach, Florian J.; Xiang, Zheng; Baggio, Rodolfo (2019) - Methodology Data Collection and Sample To map the linkages between tourism destination websites to technology websites and, specifically to learn if tourism destination websites leveraged the same technologies, it was necessary to gain access to a set of websites that compete in the same market space over several years. To that end we analysed archival hyperlink data for state tourism website in the United States. Keywords: destination; ict; research; state; technology; tourism; use; websites
• VR the World: Investigating the Effectiveness of Virtual Reality for Destination Marketing through Presence, Emotion, and Intention by Yung, Ryan; Khoo-Lattimore, Catheryn; Potter, Leigh Ellen (2019) - Calls have been made for more interdisciplinary studies across VR studies on presence (Draper, Kaber, & Usher, 1998; Lombard & Ditton, 1997) and emotion (Banos et al., 2008; Riva, Banos, Botella, Mantovani, & Gaggioli, 2016; Riva et al., 2007; Villani, Repetto, Cipresso, & Riva, 2012) for better understanding of the consequences of presence. However, despite the prominence of presence in information technology (IT)-based VR research, to date only a handful of presence studies have appeared in the tourism VR literature (for example Hyun & O'Keefe, 2012; Tussyadiah, Wang, Jung, & tom Dieck, 2018). Keywords: destination; doi; intention; marketing; presence; research; stimuli; tourism
• Follow Us on Instagram! Understanding the Driving Force behind Following Travel Accounts on Instagram by Barbe, Danielle; Neuburger, Larissa; Pennington-Gray, Lori (2019) - Modelling the impact of social media influencers on behavioural intentions of millennials: The case of tourism in rural areas in Greece. DMOs have realized the benefits of Instagram influencers and are increasingly collaborating with or hiring them to showcase their destination. Keywords: accounts; destination; influencer; instagram; marketing; media; motivations; research; social; tourism; travel
• One-way Communication or Co-Creating Tourism Experience Already? Polish Perspective on the Use of ICT by DMOs by Pawłowska-Legwand, Aneta (2020) - Nowadays, ICT is used by Destination Management Organisations, not only to provide tourist information but also to co-create tourism experiences. The main purpose of the paper is to discuss the approach of Polish Destination Management Organisations co-creation of tourism experience with the use of ICT on the example of Małopolska Voivodeship, Poland. Keywords: buhalis; destination; digital; dmos; doi; experience; ict; marketing; research; tourism; tourism experience; tourism research
• Exploring the relationship between EU Political Opinion, Euroscepticism, and populist attitudes with destination image perception by Feldbauer, Isabel Giannina; Paris, Cody (2020) - Populist political attitudes are formed through underlying psychological traits, values, personality, and social networks (Legg, Tang, Slevitch, 2012; Ahn, Ekinci, Li, 2010; Thorisdottir, Jost, Liviatan, Shrout, 2007). Given the prevalence and centrality of political ideology and discourse in many of the largest source tourist countries and the rise of populist political attitudes, parties, and policies, understanding the relationship and impact of political values on consumer behaviour and specifically travel tendencies is an important area for further research. Keywords: attitudes; destination; european; image; party; research; right; tourism; vol

• Local Tourism Awareness and Knowledge: Community Views in Wanayasa by Sihombing, Anthony; Gunawijaya, Jajang; Akbar, Poeti Nazura Gulfira (2018) - The second most accepted option is the idea that local people should have a voice in the decision-making process for local tourism development. This is unsurprising because scholars have long considered limited knowledge of tourism amongst residents as one of the major challenges for community participation (Byrd et al., 2008; Cole, 2006; Wilson et al., 2001), along with sustainable tourism development (Sirakaya et al., 2002; Timothy, 1999). Keywords: awareness; community; development; knowledge; participation; research; residents; role; tourism; tourism development
• Tourism policy planning in Bangladesh: Background and some steps forward by Hassan, Azizul; Kokkranikal, Jithendran (2018) - Entrepreneurship development and innovation need to be an important priority area for Bangladesh tourism policy. This study is based on data and information on Bangladesh tourism from online resources and existing literature. Keywords: bangladesh; development; policies; policy; sector; tourism
• The development of sustainable tourism indicators in Thailand by Dulyadaweesid, Nonnadhi; Sirisunhirun, Somboon (2018) - Keywords: Sustainable tourism indicators, Sustainable tourism, Exploratory factor analysis Nonnadhi Dulyadaweesid Public Policy and Public Management Program, Department of Social Sciences Faculty of Social Sciences and Humanities Mahidol University 999 Phuttamonthon 4 Road Salaya Nakhon Pathom ,73170 Thailand Phone: At the conference, sustainable tourism development was defined as “ development that can meet the needs of tourists and owners” . Keywords: communities; component; development; indicators; management; people; public; research; thailand; tourism; variables
• Obliquity in Tourism Economics: Smart and Sustainable Tourist Destinations by Perles-Ribes, José Francisco; Ramón, Ana (2018) - This article argues that smart tourism destinations represent the first real opportunity to make the concept of sustainable tourism operational. The recent emergence of the concept and paradigm of smart tourist destinations has given rise to a proliferation of initiatives to convert many tourism destinations into smart tourism destinations. Keywords: concept; destinations; development; perles; research; sustainability; tourism; tourism destinations
• The Relationship between Tourism Receipt, Economic Growth, Inflation, Energy Consumption, and Carbon Dioxide Emissions: Evidence in Southeast Asia by Nguyen, Anh Tru (2022) - In this study, hypotheses need to be tested as follows: Testing the relationship between international tourism receipt and other variables: Null hypothesis (H0): International tourism receipt does not cause GDP, inflation, per capita energy consumption, and CO2 emissions Alternative hypothesis (Ha): International tourism receipt causes GDP, inflation, per capita energy consumption, and CO2 emissions Testing the relationship between GDP and other variables: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 19, No. 01, 2022 http://ertr.tamu.edu 74 Null hypothesis (H0): GDP does not cause international tourism receipt, inflation, per capita energy consumption, and CO2 emissions Alternative hypothesis (Ha): GDP causes international tourism receipt, inflation, per capita energy consumption, and CO2 emissions Testing the relationship between inflation and other variables: Null hypothesis (H0): Inflation does not cause international tourism receipt, GDP, per capita energy consumption, and CO2 emissions Alternative hypothesis (Ha): Inflation causes international tourism receipt, GDP, per capita energy consumption, and CO2 emissions Testing the relationship between per capita energy consumption and other variables: Null hypothesis (H0): Per capita energy consumption does not cause international tourism receipt, GDP, inflation, and CO2 emissions Alternative hypothesis (Ha): Per capita energy consumption causes international tourism receipt, GDP, inflation, and CO2 emissions Testing the relationship between CO2 emissions and other variables: Null hypothesis (H0): CO2 emissions do not cause international tourism receipt, GDP, inflation, and per capita energy consumption Alternative hypothesis (Ha): CO2 emissions causes international tourism receipt, GDP, inflation, and per capita energy consumption Table 6: Results of the Granger Causality Wald Test Directional relationship Probability Conclusion International tourism receipt GDP 0.44 > 0.05 The article aims to investigate the causal relationship between tourism receipt, economic growth, inflation, energy consumption, and CO2 emissions in five developing countries, including Indonesia, Malaysia, the Philippines, Thailand, and Viet Nam in Southeast Asia between 1995 and 2014 based on time-series data using the vector autoregressive model. Keywords: asia; co2; co2 emissions; consumption; development; economic; emissions; energy; energy consumption; growth; inflation; international; southeast; tourism; tourism receipt; tourism research

• Overreliance on mobile payment solutions for purchasing air tickets in China by Law, Rob; Chan, Yu Fai; Buhalis, Dimitrios (2018) - Keywords: mobile payment solution, Alibaba, Tencent, online travel agent 1 Introduction At present, mobile payment solutions are widely used by residents of China, in which Alipay and Tenpay (i.e., WeChat pay) are the leading providers. Alipay payment solution (Harvard Business School, 2016) 2.3 Expansion of mobile payment solutions: payment via mobile wallet “Mobile wallet” is a relatively new concept of mobile payment solution. Keywords: business; china; mobile; payment; solution; travel
• Emerging Scholar Profile: Dr. Madelene McWha (Blaer) by McWha (Blaer), Madelene (2018) - While she has published research on the concept of sustainable travel writing that promotes cross-cultural understanding, socio-cultural and environmental advocacy and the benefits of tourism to communities, she would like to conduct more research in this field and is interested in exploring how different destination management organisations manage, promote and contribute to sustainable tourism development. She was elected Treasurer of the Travel and Tourism Research Association (TTRA) Asia Pacific Chapter, which is a member- based association that unites the research community, including academics, professional practitioners, and users of research. Keywords: madelene; research; tourism; travel
• Travel Route Recommendation by Considering User Transition Patterns by Sun, Junjie; Zhuang, Chenyi; Ma, Qiang (2019) - e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 76 Similar to (Chen et al., 2016), we model transition rewards into the reward function in Eq. 1 as below: 𝑅<𝑝7=𝑝6> = 𝛼𝑅A<𝑝7> + (1 − 𝛼)𝑅E(𝑝7|𝑝6), (2) where 𝑅A and 𝑅E represent point reward and transition reward, which are defined in the following sections; and 𝛼 ∈ (0, 1) is a trade-off parameter that indicates the importance of the point and transition rewards. These datasets capture user travel routes extracted from Flickr photos; the statistics are listed in Table 1. Keywords: matrix; pois; route; transition; travel
• SETTING THE RESEARCH AGENDA: Navigating Shifting Sands- Research in Changing Times by Dawson, Jason; Ruane, Seán T; Beeton, Sue (2019) - She was recently awarded the TTRA Lifetime Achievement Award http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 01, 2019 http://ertr.tamu.edu 96 Introduction The 2019 Travel and Tourism Research Association (TTRA) annual international research conference took place in Melbourne Australia, with delegates from all continents and tourism sectors. e-Review of Tourism Research (eRTR), Vol. 17, No. 01, 2019 http://ertr.tamu.edu Keywords: research; tourism; travel; ttra; vol
• Augmenting Travel Guides for Enriching Travel Experiences by Corrigan-Kavanagh, Emily; Scarles, Caroline; Revill, George (2019) - http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 336 Introduction Recent digital technology developments, such as the increased prevalence of personal smart phones, are transforming how travellers engage in travel experiences (Gretzel & Jamal, 2009). This paper introduces key conceptual themes that arose from formally testing the a-book with 14 UK- based travellers through one-to-one ‘technology elicitation style’ semi-structured interviews and suggests how it might enrich travel experiences and inform future print and digital technology configurations within eTourism. Keywords: book; digital; experiences; reading; research; tourism; travel; travellers
• Does Social Media Help or Hurt Destinations? A Qualitative Case Study by Siegel, Lauren A.; Tussyadiah, Iis; Scarles, Caroline (2019) - Understanding the relationship between tourism destination imagery and tourist photography. Social media photography : construing subjectivity in Instagram images. Keywords: campaign; destinations; instagram; media; research; tourism; travel; vienna
• Imagining the Future of Travel: Technology and Sustainability Transitions by Tussyadiah, Iis; Miller, Graham (2020) - Using the method of narrative futuring (i.e., engaging in the future through storytelling), this study aims to explore consumers’ visions of the future of travel, specifically targeting imaginaries and fictional expectations of how advanced travel technologies will be (i.e. technological feasibility) and how they will cast an impact on travel behaviors and experiences (i.e. technological affordance). While most travelers described AI systems specifically designed for travel facilitation (Excerpt 5), some suggested having smart systems as “life” assistants. Keywords: excerpt; future; futuring; research; sustainability; tourism; travel; travelers
• Revisiting “Disintermediation” in Travel Product Distribution of Airline Industry in Mobile Technology Era by Chan, Yu Fai; Law, Rob; Ma, Jing (2020) - 502 travellers from Hong Kong with Internet air ticket purchase experience participated in this study. Key words: Disintermediation, Mobile Internet technology, Airline Industry Dr. Yu Fai Chan School of Hotel and Tourism Management The Hong Kong Polytechnic University 17 Science Museum Road, TST East Kowloon, Hong Kong Tel.: (852) 6680 1777 Email: Yufai.chan@connect.polyu.hk Dr. Rob Law Professor, School of Hotel and Tourism Management The Hong Kong Polytechnic University 17 Science Museum Road, TST East Kowloon, Hong Kong Tel.: (852) 3400 2181 Email: rob.law@polyu.edu.hk Ms. Jing Ma School of Hotel and Tourism Management The Hong Kong Polytechnic University 17 Science Museum Road, TST East Kowloon, Hong Kong Tel.: (852) 6553 1724 Email: 17085864d@connect.polyu.hk http://ertr.tamu.edu/ mailto:YuFai.Chan@Travelport.com e-Review of Tourism Research (eRTR), Vol. 17, No. 5, 2020 http://ertr.tamu.edu 800 Dr. Yu Fai Chan is a Regional Sales Manager – Greater China of Travelport. Keywords: hong; kong; mobile; respondents; travel
• Evaluation of Traffic Congestion in a Hill City of North-East India by De, Utpal Kumar; Rajbongshi, Gitumoni (2020) - Two approaches - engineering and economic were considered to analyse traffic congestion costs by Ye (2012). Costs associated with traffic congestion can be categorised as economic, social, and environmental costs. Keywords: congestion; costs; dhankheti; drivers; fuel; increase; intersection; road; taxi; time; traffic; travel
• A Qualitative Study on E-Reviews of Mid-Segment Hotels by Tariyal, Amit; Singh, Shalini; Bisht, Swati (2022) - Tried and tested: The impact of online hotel reviews on consumer consideration. In another study, Chipkin (2012) observed that nearly half of the travellers whether travelling alone or with a group, irrespective of their purpose of visit, always scroll through customer ratings on hotel review websites before confirming their accommodation. Keywords: analysis; brand; consumers; customers; food; hotel; information; journal; marketing; online; research; reviews; service; study; tourism; tourism research; travel; vol

• Destination image through digital photography. Instagram as a data collector for UGC analysis. by Baumann, Fabiana; Lopes, Maria Sofia; Lourenço, Paulo (2018) - Content analysis is being used to segment the photos into different categories and compare them by the frequency. 4 Results 4.1 Categories frequency analysis The chi-square analysis allows a statistical comparison of each category for both DMO (Visit Lisboa) and tourists (Instagram), determining the agreement or non- agreement between the projected image and perceived image. Keywords: categories; dmo; image; tourists
• Dental Tourism Development in Thailand: A Perspective of Service Providers by Wongkit, Methawee; Boonyanmethaporn, Watsida (2020) - A Perspective of Service Providers This study aimed to examine the perspectives of dental service providers on the supply side of dental tourism. A recent study conducted by Jaapar et al. (2017) seems to be a kick-off on dental tourism, as it attempts to determine the profiles, motivations, and satisfaction of dental tourists. Keywords: care; clinics; dental; medical; patients; research; service; study; thailand; tourism; tourists; treatment; vol
• Phenomenon of Multilingual Society among Tourist Actors: A Case Study at Kuta Beach of Bali by Andriyani, Anak Agung Ayu Dian (2020) - According to provincial Bali statistics, the number of foreign tourists who visited Bali Island in July 2018 was 624,366. TA in Bali already have the ability to communicate with foreign tourists using their native languages. Keywords: bali; beach; japanese; kuta; language; phenomenon; research; seller; study; tourism; tourists
• Semantic Analysis of the Imperial Topic: Case of St. Petersburg by Gorgadze, Aleksei; Gordin, Valery; Belykova, Natalia (2019) - In order to assess the degree of use of imperial words in tour products, we generated a list of key-words/indicators, which were searched and counted. First, we used the t-test to identify significant differences in the average share of imperial words used. Keywords: analysis; city; economics; imperial; management; research; tourism; tourists; words
• The Effects of Online and Face-to-face Experiential Value Co-creation on Tourists’ Wellbeing by Fan, Daisy X.F.; Liu, Anyu (2019) - Tourism product designers and operators could aim to facilitate both kinds of co-creation activities by, for example, enhancing their connectivity level, promoting experience sharing campaign and designing social space in attractions to encourage personal interactions and contact. To bridge this research gap, the current study aims to explore tourists’ online and face-to-face experiential value co- creation, the trade-off effect of online experiential value co-creation on face-to-face experiential value co-creation, and to examine their effects on tourists’ travel satisfaction and wellbeing. Keywords: creation; face; online; tourism; tourists; value
• Emerging Scholar Profile- Dr. Jun Wen by Wen, Jun (2020) - e-Review of Tourism Research (eRTR), Vol. 17, 6, 2020 http://ertr.tamu.edu 962 Dr Jun Wen Edith Cowan University, Australia Email: j.wen@ecu.edu.au Emerging Scholar Profile Dr Jun Wen is an early career researcher and lecturer at the School of Business and Law, Edith Cowan University (ECU), Australia. These articles considered underexplored and emerging special interest tourism markets to highlight the diversity of Chinese outbound tourists. Keywords: jun; research; tourism; tourists; wen
• A case study of the perceptions, experiences and relations of British permanent tourists with the host community in Didim, Turkey by Waller, Imren (2018) - Issue 3.4, 2017 http://ertr.tamu.edu 102 Mrs Imren Waller PhD Candidate A case study of the perceptions, experiences and relations of British permanent tourists with the host community in Didim, Turkey This qualitative study aims to examine the perspectives of British permanent tourists settled in Didim, Turkey. Keywords: british; community; didim; host; issue; life; people; research; study; tourism; tourists; turkey; vol

• Hotel Industry’s Reactions to the Crimea Crisis by Webster, Craig; Ivanov, Stanislav; Gavrilina, Margarita; Idzhylova, Kateryna; Sypchenko, Liliia (2017) - http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14, No. 1-2, 2017 http://ertr.tamu.edu 63 Table 1: Sample Characteristics Grouping criteria Groups Number of respondents Ukraine Crimea Russia Category 1 star 15 - 8 2 stars 18 6 15 3 stars 43 25 40 4 stars 21 23 29 5 stars 5 6 11 Size Up to 50 rooms 70 28 42 51-100 rooms 26 25 39 101-150 rooms 4 5 14 Over 150 rooms 2 2 8 Chain affiliation Part of a chain 20 18 26 Independent 82 42 77 Total 102 60 103 Each of the three questionnaires consisted of several groups of questions. Figure 1: Percentage change of the total revenues and total costs in 2014 compared to 2013 Mean (standard deviation) Kruskal- Wallis χ2 test Ukraine Crimea Russia How did the average price per room per night change in 2014 compared to 2013 year? Keywords: crimea; federation; hoteliers; hotels; impact; ivanov; management; research; russian; tourism; ukraine; university
• Emerging Scholar Profile: Dr. Jian Ming Luo by Luo, Jian Ming (2018) - At the City University of Macau, Dr. Luo has taught undergraduate modules in Gaming Business Management, Travel Agent Operation and Management, Service Marketing, International Hospitality Management, and e-Commerce. Dr. Luo has taught post-graduate modules in Service Management (Master Level), Environmental Management (Master Level), and Case Study in Tourism Business Administration (Doctoral Level). Keywords: management; tourism
• Digital Collaboration: A Solution for Destinations by Abidin, Husna Zainal; Scarles, Caroline; Lundberg, Christine (2019) - The aim of the focus group was to understand the role of different digital platforms, the relevance of a DMO in visitors' travel planning, and to explore their attitude towards DMO digital platforms. The use of DMO digital platform was not a predominant factor in planning the visitors' trip as many found the digital platform to have an information overload, them not knowing where to navigate. Keywords: businesses; collaboration; digital; dmo; management; platform; research; tourism; visitors
• Public Park Visit Motivation, Constraint, and Constraint Management Process by Kimmm, Jeongsun (2018) - There have been studies on park visit constraints, e.g. Lee (2004), Mowen et al. (2005), Hung and Crompton (2006), Zanon et al. (2013). Park visit constraints have a direct negative influence on park visitation. Keywords: constraint; constraint management; et al; kim; leisure; management; motivations; park; park visit; research; tourism; visit; visitation
• Special Issue – Volume 14, Issue 3.4 Research and Development in Tourism Mobilities beyond Place by Tokarchuk, Oksana; Maurer, Oswin (2018) - The commentary by Serena Volo, entitled “Are we breaking free from tradition?”, introduces the collection of three papers that focused on the special theme of the conference addressing second homes tourism and mobility. Understanding experience data collected through different mobile techniques”, investigates the influence of data collection modalities on the empirical findings that are derived based on this data related to tourism experiences. Keywords: economics; management; research; tourism

• A Preliminary Analysis of Images in Online Hotel Reviews by Zach, Florian J.; Ma, Yufeng; Fox, Edward (2019) - Ma et al. (2018) found do images not represent hotel features when analysing review images. A chi-square test revealed that the relationship between image classes and review ratings was significant X2 (1768) Keywords: classes; hotel; image; non; research; reviews; tourism
• Automated Identification of Tourist Activities in Social Media Photographs: a Comparative Analysis Using Visual-based, Textual-based and Joint-based Methods by Ma, Shihan (David); Kirilenko, Andrei P. (2019) - In this paper, we first explore the feasibility of using different data approaches (visual and textual) to identify tourist activities in social media photos. Keywords: tourist activity, image identification, Instagram, social media photography, data fusion Shihan (David) Ma, M.S. Doctoral Candidate Dept. of Tourism, Hospitality and Event Management College of Health and Human Performance University of Florida 206C Florida Gym, P.O. Box 118208, Gainesville, FL 32611-8208, USA Email: Keywords: activities; activity; data; identification; image; photographs; research; textual; topics; tourism; visual

• Information Communications Technology (ICT) and Tourism Experience: Can Serotonin become a measurement for tourism experience? by Tran, Xuan; Tran, Ha; Tran, Tram (2018) - Therefore, at the same service quality, if tourists who possess high serotonin evaluation would write positive comments but the ones who possess low serotonin evaluation would write negative comments. Findings indicate that a tourist with a high serotonin evaluation would possess affiliation resulting in overestimate service quality and a tourist with low serotonin evaluation would have a power resulting in underestimate service quality Keywords: serotonin evaluation; power; affiliation. Keywords: affiliation; evaluation; motive; need; power; serotonin; service; study
• Exploring the Influence of Hospitality on Guest Satisfaction in Luxury Hotel Services by Ariffin, Ahmad Azmi M.; Maghzi, Atefeh; Soon, Jason Lam Mun; Alam, Syed Shah (2018) - The second most important dimension to the hospitality accorded by hotel services is “Warm welcoming” (Ariffin & Maghzi, 2012). In the context of hotel services, this welcoming tradition would include the heartfelt greeting and the opening of the door to the guests when they first step into the hotel. Keywords: comfort; dimensions; guest; heart; hospitality; hotel; journal; luxury; personalization; research; satisfaction; service; tourism
• The Impact of Frequency of Stay on Business Travelers’ Ratings of Hotel Attributes by Memarzadeh, Faranak; Anand, Suleha (2018) - Dynamic benchmarking of hotel service quality. Different types of hotel guests have varying desires in terms of expected service attributes (Dolnicar & Otter, 2003; Ariffin & Maghzi, 2012). Keywords: attributes; business; hotel; importance; research; satisfaction; service; stays; travelers
• A Gap Analysis of the Service Area of West Virginia’s Trail Network by Kearns, Matt; Deng, Jinyang (2019) - The authors acknowledge the complexity of diminishing returns and the expense of providing trail access to a rural population dispersed in a geographically challenging state, but there should be a commitment from state and federal governments to assist underserved communities with basic services – including recreational trail access – in order to provide improved health, economic, and quality of life outcomes. Indiana has a goal of providing trail access within 15 minutes to every resident (Institute for Parks and Public Lands, 2017), which was chosen as the service area standard for this analysis. Keywords: access; area; network; points; population; service; state; tourism; trail; virginia; west
• Will Guests Use Peer-to-Peer Accommodation Again after a Service Failure? by Chen, Yujia; Tussyadiah, Iis; Liu, Anyu (2019) - One of the most popular classifications of service failure is proposed by Bitner, Booms, and Tetreault (1990), suggesting that most of service failures result from frontline employees responding poorly towards core service, customers’ needs and requests, and due to their unprompted and unsolicited action. The preliminary results, which is based on an online survey with 107 respondents, revealed that the three different dimensions of service failure did not yield significant differences in satisfaction and repurchase intention. Keywords: accommodation; failure; intention; peer; recovery; repurchase; satisfaction; service
• Customer Intention to Use Facial Recognition Technology at Quick-Service Restaurants by Ciftci, Olena; Choi, Eun-Kyong (Cindy); Berezina, Katerina (2020) - Thus, as facial recognition technology is a type of biometric technology, this study hypothesized that perceived performance expectancy and effort expectancy have significant influence on customers’ intention to use facial recognition in quick-service restaurants. This study used the unified theory of acceptance and use of technology (UTAUT) (Venkatesh, Morris, Davis, & Davis, 2003) to examine predictors of customers’ intention to use facial recognition technology in quick-service restaurants. Keywords: customers; intention; recognition; restaurants; service; technology; use
• Emotional Contagion in Human-Robot Interaction by Yu, Chung-En (2020) - Keywords: emotional contagion; humanoid robot; robot service; engagement; social media Chung-En Yu Innovation & Management in Tourism Salzburg University of Applied Sciences A-5412 Urstein Süd 1, Puch/Salzburg, Austria Email: cyu.imte-m2018@fh-salzburg.ac.at Chung-En (Joanne) Yu received a BSc in Tourism Event Management from Institute for Tourism Studies (IFT) Macau. Given the infancy of humanoid robots, customers’ feelings towards the use of service robots becomes critical. Keywords: contagion; research; robot; service; tourism
• Emerging Scholar Profile- Yuliya Kolomoyets by Kolomoyets, Yuliya (2020) - My current PhD research, conducted under supervision of Prof Astrid Dickinger, focuses on applying machine learning methodologies for a systematic analysis of service value and the facilitation of the design better service experiences. Beside research, passion for service design, data science and tourism translates into other academic activities. Keywords: research; service; tourism
• Emerging Scholar Profile-Dr. Hung Trong Hoang by Hong, Hung (2022) - Hung’s PhD research area is antecedents of service climate, examining ways to develop a favourable service climate in service firms in Asian emerging markets. This qualitative research has explored three groups: firm- based (leadership commitment to service quality, internal customer service, internal processes and service standards, work facilitation resources, and service-oriented human resource practices), market-based (competitive intensity) and culture-based (cultural orientations) http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 18, No. 6, 2021 http://ertr.tamu.edu 900 antecedents of service climate and yielded new insights into the relationships among these groups of antecedents. Keywords: climate; research; service

• The Good, the Bad, and the Ugly: Tourist Perceptions on Interactions with Personalised Content by Volchek, Katerina; Law, Rob; Buhalis, Dimitrios; Song, Haiyan (2019) - This paper challenges the assumption that accurate content personalisation always positively affects tourist perceptions on the usefulness and ease of use of the information systems. The findings illustrate that the characteristics of personalised content have double and, sometimes, ambivalent influence on tourist perceptions on system performance. Keywords: competence; content; information; options; perceptions; personalisation; research; tourism
• Assessing User Perceptions of Trust and Security in Manipulated Versions of Low Trust and High Trust Tourism Websites by Taylor, Jacqui; McDougall, Sine; Ollis, Gail; Alford, Philip (2019) - The aim of this study was to investigate how perceptions of security and trust are involved in user evaluations of tourism websites and whether manipulations to heighten or lessen trust features could predict trust perceptions. The analyses showed that the presence or absence of trust features reliably led to higher and lower perceptions of trust respectively. Keywords: features; information; items; online; perceptions; research; trust; websites
• Tourists’ Perceptions of the Translation Quality of Indonesian Tourism Brochures by Napu, Novriyanto; Ngiu, Rhafiq T. (2020) - Translating tourism promotional texts: translation quality and its relationship to the commissioning process. The language of tourism used in tourist texts may impact the readers as potential tourists and their intention to visit a tourist destination. Keywords: brochures; english; information; language; readers; responses; texts; tourism; translation
• Segmenting Travelers Based on Responses to Nudging for Information Disclosure by Lu, Yang; Ioannou, Athina; Tussyadiah, Iis; Li, Shujun (2019) - Information privacy concerns: Linking individual perceptions with institutional privacy assurances. The impact of disposition to privacy, website reputation and website familiarity on information privacy concerns. Keywords: cluster; incentives; information; nudging; online; privacy; research; tourism; travelers
• Independent or Interdependent? Examining the Self-construal Theory in the Processing of Online Travel Reviews by Zhang, Junjiao (Judy); Sun, Tao; Ito, Naoya; Li, Qinghui (2019) - Is generally classifying Chinese consumers as interdependent self still applicable? Is generally classifying Chinese consumers as interdependent self still applicable? Keywords: construal; information; interdependent; otrs; processing; research; self; users

• Emerging Scholar Profile- Dr. Naomi F. Dale by Dale, Naomi F (2019) - For example, the research conducted around school excursion tourism is utilised by the Department of Education and Training toward policy and funding decisions for the Parliament and Civics Education Rebate (PACER) which sees funding go to schools who visit cultural attractions in Canberra with links to the National curriculum. Research in progress is around the use of social media in tourism experiences and the impact that has on engagement and satisfaction and also the types of images captured and shared by visitors. Keywords: canberra; industry; research; tourism
• Emerging Scholar Profile- Dr. Natalie Ooi by Ooi, Natalie (2019) - Her PhD thesis titled ‘Social capital and socio-cultural sustainability: Mountain resort tourism and the community of Steamboat Springs, was based on a 10 month ethnographic study of the mountain resort community of Steamboat Springs, CO and the networks, norms, and power relationships and resources that result from the interdependencies and relationships with tourism operators (most notably, the Steamboat Ski and Resort Corporation), community residents, seasonal employees, and amenity migrants. It is because of her specialization in mountain resort tourism that she was hired at Colorado State University in 2014 to develop the online Graduate Certificate in Ski Area Management. Keywords: industry; natalie; ski; tourism
• Emerging Scholar Profile: Dr. Whitney Knollenberg by Knollenberg, Whitney (2019) - To improve the knowledge of how tourism organizations should plan for advocacy Whitney, along with Dr. Ashley Schroder and Dr. Amanda Stewart, are leading a national study of tourism advocacy planning efforts. Whitney has studied how leadership, policy, and planning can be utilized to leverage existing resources to sustain and grow tourism development in these communities. Keywords: industry; tourism; whitney

• Let’s Sit at the Table for Women’s Empowerment by Jeffrey, Heather; Riccio, Assia; Paris, Cody Morris (2018) - A lack of women chefs Gender segregation both vertically and horizontally has been noted within both the tourism and the hospitality literature (Campos-Soria, et al., 2015; Pinar, et al., 2011). There is also a gap between research and industry, future research could focus on women chefs and students, and their career decisions to ascertain why they are/not choosing the culinary industry. Keywords: chefs; gender; hospitality; kitchen; research; tourism; women
• Sustainable strategies of restaurant food surplus platform as a framework for responsible tourism in the sharing economy by Huang, Ching-Hsu (2019) - In study one, the systematic literature reviews, in-depth interviews, focus group interviews and simple survey were conducted simultaneously to construct the food waste critical control point and the factors influencing food waste. Data will be examined and identified the particular points of food waste in the restaurants. Keywords: food; food waste; hospitality; research; restaurant; surplus; tourism; waste
• Emerging Scholar Profile - Dr. Edmund Goh by Goh, Edmund (2020) - Within hospitality workforce research, I am interested in improving the working conditions of frontline hospitality workers and developing the future Generation Z workforce with eight journal articles published about hospitality workforce studies (Goh & Okumus, 2020; Scerri, Presbury & Goh, 2020; Goh & Jie, 2019; Lemy, Goh & Jie, 2019; Goh & Lee, 2018; Goh & Kong, 2018; Robinson, Goh, Kralj, Solnet & Callan, 2016; Robinson, Kralj, Solnet, Goh & Callan, 2014). Ever since, I have been passionate about visitor non-compliance in national parks and has subsequently published four research journal articles in this area (Esfandiar, Dowling, Pearce & Goh, 2020; Goh, 2020a; Goh, 2020b; Goh, Ritchie & Jie, 2017). Keywords: education; goh; hospitality; journal; research; tourism
• The construction of vocational education and training in hospitality for poverty alleviation in Sumba by Handoko, Victoria Sundari; Purwijantiningsih, LM. Ekawati (2020) - This becomes the main task for the vocational school management to manage foreign teachers so that they can synergize with each other and quickly adapt and interact with the culture of Sumba students, which are different from their culture and vice versa. The covid 19 pandemics have caused Sumba Hospitality Foundation (SHF) administrators to seek funds and international volunteer teachers and students. Keywords: education; hospitality; poverty; research; school; shf; students; sumba; teachers; tourism; training; vol

• Time-varying browsing behavior of hotel website users by Law, Rob; Wong, Elise; Buhalis, Dimitrios; Hatter, Richard (2018) - Time-varying browsing behavior of hotel website users Rob Law a, Elise Wong a, Dimitrios Buhalis b and Richard Hatter a a School of Hotel and Tourism Management The Hong Kong Polytechnic University, Hong Kong arob.law@polyu.edu.hk, elise.wong@outlook.com, richard.hatter@hotel-icon.com b Department Tourism and Hospitality Bournemouth University, England b dbuhalis@bournemouth.ac.uk Abstract Hospitality and tourism practitioners and researchers need to understand e-consumer behaviors to develop successful digital marketing strategies and improve website performance. 5 Conclusions and future research This study aims to identify time-varying behaviors of website users by comparing the number of visitors, average number of pages viewed per visitor, and average length of visit on a daily and hourly basis. Keywords: data; hotel; number; users; visitor; website
• Examining governance and collaboration for enforcement of hotel greening in Gauteng, South Africa: Towards a network governance structure by Smith, Carolien; Leonard, Llewellyn (2018) - Furthermore, financial support from the NDT for establishments to be graded would encourage the implementation of hotel greening initiatives through the inclusion of green initiatives in the TGCSA’s criteria. Examining governance and collaboration for enforcement of hotel greening in Gauteng, South Africa: Towards a network governance structure Greening is an effective way for hotels to minimise their impact on the environment. Keywords: africa; environmental; governance; government; greening; hotel; research; south; tgcsa; tourism; vol
• Could the Artwork in Hotels Attract More Bookings? –A Study Using the Experimental Design Method by Zhou, Shuyu; Liu, Anyu (2019) - Different from the subjective rankings, Ip and Lee (2012) used the fuzzy analytic hierarchy process, which is an objective ranking method, to evaluate the functionality of hotel websites and found out that an accessible reservation information was perceived as the most important element of hotel website function, followed by the hotel description and hotel facility information etc. Developing a performance indicator for hotel websites. Keywords: artworks; booking; hotel; impact; intention; research; tourism; website
• An Empirical Analysis of US Hotels Including Free Breakfast with Room Rent by Mathur, Sameer (2022) - Asymmetric preference in hotel room choice and implications on revenue management. e-Review of Tourism Research (eRTR), Vol. 19, No. 01, 2022 http://ertr.tamu.edu 30 Sameer Mathur Carnegie Mellon University, Qatar An Empirical Analysis of US Hotels Including Free Breakfast with Room Rent The likelihood of a US hotel including free breakfast with its rent is empirically measured as a function of hotel star rating, capacity, and rack rate. Keywords: breakfast; capacity; hotel; probability; rack; rate; rating; rent; research; star; tourism

• Does method matter? Understanding experience data collected through different mobile techniques by Zillinger, Malin; Zakrisson, Ingrid (2017) - Understanding experience data collected through different mobile techniques Knowledge on the influence of methods on research outcomes is scarce within experience studies. In this study, GPS devices were compared to smartphones to collect experience data in theme parks. Keywords: comments; data; experiences; gps; issue; research; study; time; tourism; vol
• Forecasting London Museum Visitors Using Google Trends Data by Volchek, Ekaterina; Song, Haiyan; Law, Rob; Buhalis, Dimitrios (2018) - However, the potential of search engine data for estimating the demand for tourist attractions, which is created both before and during a trip, remains underexplored. Forecasting hotel room demand using search engine data. Keywords: data; google; pan; search; tourism
• Now We Are Talking! Flexible and Open Goal-Oriented Dialogue Systems for Accessing Touristic Services by Şimşek, Umutcan; Fensel, Dieter (2018) - Accessing web services with dialogue systems has been studied in academic works (Gatius & Gonzalez, 2007), as well as using semantic web services in the context of question answering (Sonntag et al., 2007). We extend the traditional concept of dialogue systems with a semantic task manager that generates task related dialogues dynamically by processing semantic descriptions of lightweight web services. Keywords: data; dialogue; services; system; task; web
• Defining Tourism Domains for Semantic Annotation of Web Content by Panasiuk, Oleksandra; Kärle, Elias; Simsek, Umutcan; Fensel, Dieter (2018) - The approach provides a collection of domain specifications that were built based on domain analysis and vocabulary selection. Keywords: schema.org; semantic annotation; domain specification; e-tourism. Keywords: analysis; annotation; data; domain; schema.org; specifications; types
• Modeling Chinese Inbound Tourism Arrivals into Christchurch by Fieger, Peter; Rice, John (2018) - Our paper thus has three aims: first to evaluate the predictive capacity of all three approaches, second to assess the value of including search data in the multivariate model and third to assess the value of Baidu search data for predicting Chinese outbound tourism demand. Google search data has proven useful in enhancing predictive models, but Google is not universally available. Keywords: arrivals; chinese; christchurch; data; forecasting; research; search; tourism
• Comparing Techniques for Tracking: The Case of Tourism Tracer in Tasmania, Australia by Hardy, Anne; Aryal, Jagannath; Wells, Martha (2019) - We found that the study phone was slightly more popular amongst Australians than the app; 78,84% of study phone users were from Australia, compared with 72.37% of app users. While 86.6% of study phone users completed the entry survey, only 62.3% of app users completed their entry survey. Keywords: app; data; phone; research; study; tourism; users
• The Tourism-Led Growth Hypothesis in Indonesia by Primayesa, Elvina; Widodo, Wahyu; Sugiyanto, F.X. (2019) - Sugiyarto et al. (2003), use a computable general equilibrium model of the Indonesia economy, find that tourism growth leads to greater positive effects. This study investigates the relationship between economic growth and tourism in Indonesia for the period of 1995 to 2015. Keywords: causality; data; growth; hypothesis; lag; relationship; research; results; test; toda; tourism
• Government’s Perception of Constructing Smart Tourism Cities by Liu, Liu; Li, Yunpeng; Zhang, Huiying; Terzibasoglu, Esencan (2019) - Key words: smart tourism cities, evaluation matrix, government’s perspective Liu Liu School of Business Administration Capital University of Economics and Business No. 121, Fengtai District, Beijing, China, 100070 Email: liuliu@cueb.edu.cn Yunpeng Li School of Business Administration Capital University of Economics and Business No. 121, Fengtai District, Beijing, China, Her research focuses on smart tourism city and big data in tourism. Keywords: business; cities; city; data; evaluation; matrix; research; smart; tourism

• Smart Tourism: Effects on Consumer Experience and Business Competitiveness by Díaz, Estrella; Esteban, Águeda; Andreu, Luisa (2019) - Numerous studies have focused on the use of smart tourism technologies (Arenas et al. 2019). Smart tourism technologies in travel planning: The role of exploration and exploitation. Keywords: consumer; marketing; research; smes; study; technologies; tourism; use
• Dark Branding: A Proposed Conceptualization by Bintang Handayani; Korstanje, Maximiliano E (2023) - Dark branding is conceptualised as a form of branding involving questionable ethical practices such as fake online reviews and forms a basis for consumer activism within the dark marketing spectrum. Keywords: Online fake reviews, news story, review recency, dark branding, culinary experiencescape. Keywords: branding; dark; experiencescape; marketing; news; online; recency; research; reviews; tourism
• Emerging Scholar Profile: Dr. Jing Ge by Ge, Jing (2018) - Her PhD dissertation, “The use of humour for customer engagement on Chinese social media – a rhetorical perspective”, focused on the tourism industry, and examined how destination marketing organizations (DMOs) engage consumers on social media through playful and creative language; how humour co-construction happens within firm-customer conversations; and how consumers are brought into such conversations, forming conversational networks. Jing has published an academic journal article, book chapters, conference papers, and media releases on such topics as customer engagement, value co-creation, social media affordances from a marketing perspective, consumer culture on Chinese social media, and humour usage and brand humanization on social media. Keywords: jing; marketing; media

• Co-authorship Analysis of Social Media Research in Tourism and Hospitality by Mehraliyev, Fuad; Choi, Youngjoon; Koseoglu, Mehmet Ali (2018) - Recent research shows that there was a dramatic increase in the number of articles that focus on social media research in tourism and hospitality. This study contributes to the literature by building social structure of social media research published in tourism and hospitality journals by analyzing 385 articles. Keywords: analysis; media; research; tourism
• Engaging Festival Audiences through Social Media by Van Winkle, Christine; Bueddefeld, Jill; MacKay, Kelly; Halpenny, Elizabeth (2018) - Conclusion Further analyses of these data will examine theoretical models explaining relationships between social media use and non-use, consumer engagement, and customer orientation to better inform the ways that organizations can use social media to enhance the attendee experience. This research will add to the festival and social media literature to better inform the planning and facilitation of social media use for festivals to ensure that the festival experience is enhanced (rather than hindered) by engaging attendees through social media. Keywords: customer; festival; media; social; use
• Using Instagram Hashtags to Recruit Asian Youth Travellers by Im, Yirang; Nagai, Hayato (2022) - According to DataReportal (2021), the number of social media users worldwide has now exceeded four billion—more than a half of the world’s total population. Researchers employing other social media platforms, such as Facebook and LinkedIn, have often used the site’s group function (e.g. Brickman Bhutta, 2012; Leighton, Kardong-Edgren, Schneidereith, & Foisy-Doll, 2021; Paris, 2013). Keywords: instagram; media; participants; research; researchers; sampling; study; tourism; users

• Planners’ Perception of Using Virtual Reality Technology in Tourism Planning by Shao, Jun; Bai, Heting; Shu, Shujin; Joppe, Marion (2020) - 5A attractions have given the answer to VR tourism. The results provide insights for improving tourists’ virtual experience by using VR technology in tourism planning. Keywords: acceptance; cost; planning; research; technology; tourism; use
• The changing ecology of Australian second homes by Paris, Chris (2018) - Distinctive context and characteristics of Australian second home ownership The Australian case is illustrative of second homes developments in many affluent ‘new world’ countries, with most second homes being newly constructed rather than representing changing use of older dwellings (Marsden, 1969). Australian second home ownership has been transformed from vernacular, self-built shacks and cottages to much more commercially-driven upmarket forms, with commercial developments of large expensive houses, often with marina or other associated leisure facilities being sold as holiday homes. Keywords: australia; dwellings; growth; holiday; home ownership; homes; housing; ownership; research; tourism; use
• Segmenting second home tourists in Finland to better explain their mobility and behavior by Adamiak, Czesław (2018) - Particularly with young people who use their parents’ second homes, or have inherited them, the notions of values and motives of second home use should be carefully reconsidered, as instead of taking free decision on the ownership and use of second home they are often bound by ambivalently valued family heritage (Flemsæter, 2009). http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14 Issue 3.4, 2017 http://ertr.tamu.edu 126 Table 3. Characteristics and use of second homes by second home users segments Item Mean I Passive cottagers II Active cottagers III Family cottagers IV Consumer cottagers Location of second home in natural environment: island 20.0% 25.2% 17.8% 17.0% 12.5% shore (not island) 55.4% 50.0% 63.8% 54.5% 56.3% forest (not island or shore) 19.1% 20.4% 15.1% 22.3% 18.8% other 5.4% 4.4% 3.3% 6.3% 12.5% Dif. Keywords: consumer; cottagers; environment; family; home; research; services; tourism; use; users; values

• Bottom-up Theory of Life Satisfaction by Running Event Participants by Park, Kwangsoo; Kim, Hyelin; Chung, Jin Young (2019) - Keywords: Bottom-up theory, Event satisfaction, Life satisfaction, Marathon, Running event, Quality of life Kwangsoo Park Department of Apparel, Merchandising, Interior Design, and Hospitality Management North Dakota State University Fargo, ND 58108, USA Phone: (701) 231-7355 e-mail: kwangsoo.park@ndsu.edu Hyelin (Lina) Kim William F. Harrah College of Hospitality University of Nevada, Las Vegas, USA Phone: (702) 895-3728 e-mail: hyelin.kim@unlv.edu Jin Young Chung (*corresponding author) School of International Trade and Business Incheon National University Incheon, 22012, South Korea Phone: (032) 835-8643 e-mail: jchung@inu.ac.kr http://ertr.tamu.edu/ mailto:jchung@inu.ac.kr e-Review of Tourism Research (eRTR), Vol. 16, No. 6, 2019 http://ertr.tamu.edu 558 Kwangsoo Park is an associate professor at the Department of Apparel, Merchandising, Interior Design, and Hospitality Management at North Dakota State University, USA with an interest in event satisfaction and quality of life. In line with the bottom-up theory of life satisfaction, this study examined the quality of life of long and short-distance runners. Keywords: event; life; qol; research; running; satisfaction; tourism
• Explore Music Data to Enhance Customer Satisfaction by Kayar, Gizem; Sümer, Tolga; Soytürk, Furkan; Doruk, Galip Erkin; Çobanoğlu, Cihan (2019) - e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 444 Gizem Kayar Yasar University Tolga Sümer TED University Furkan Soytürk TED University Galip Erkin Doruk TED University Cihan Çobanoğlu University of South Florida Sarasota-Manatee Explore Music Data to Enhance Customer Satisfaction Restaurant-like service areas have been adapting different technologies to enhance customer satisfaction for many years. University of South Florida Sarasota-Manatee 8350 N Tamiami Trail, Sarasota, FL 34243 United States Email: cihan@sar.usf.edu http://ertr.tamu.edu/ mailto:gizem.kayar@yasar.edu.tr mailto:furkan.soyturk@tedu.edu.tr galip.doruk@tedu.edu.tr cihan@sar.usf.edu e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 445 Gizem Kayar is an assistant professor and a faculty member at Yaşar University Computer Engineering Department. Keywords: research; satisfaction; system; tourism; university; vol

• Exploring Tourist Experiences of Virtual Reality in a Rural Destination: A Place Attachment Theory Perspective by Pantelidis, Christos; tom Diek, M. Claudia; Jung, Timothy; Miller, Amanda (2018) - However, this preliminary study shows that VR experiences may influence PA at the destination. Firstly, VR experience might enhance the spatial cognition of the place. Keywords: attachment; experience; place
• Assessing usability and user experience of immersive web VR platforms for tourism destinations by Videva, Janine; Marchiori, Elena; Cantoni, Lorenzo (2019) - This paper focuses on exploring usability and user experience issues of two web VR experiences devoted to tourism destinations, namely Petra, the ancient city in Jordan, and Bilbao in Spain. Assessing usability and user experience of immersive web VR platforms for tourism destinations Until recently, Virtual Reality (VR) was considered as a niche technology due to slow advancement and high costs. Keywords: experience; research; tourism; usability; user; web
• Designing Accessible Experiences for Heritage Visitors Through Virtual Reality by Marasco, Alessandra; Balbi, Barbara (2019) - Keywords: tourism experience design, accessible tourism, virtual reality, heritage tourism, User-Centred Design Alessandra Marasco National Research Council – Institute for Research on Innovation and Services for Development (CNR-IRISS) It applies a User-Centered http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 429 Design (UCD) approach to ensure that the virtual experiences are designed and developed upon a full understanding of the needs, expectations and requirements of visitors, in line with the theoretical foundation for tourism experience design (Tussyadiah, 2014). Keywords: accessibility; design; experience; heritage; reality; research; tourism; users; visitors

• Analysis of Schema.org Usage in the Tourism Domain by Balcı, Boran Taylan; Şimşek, Umutcan; Kärle, Elias; Fensel, Dieter (2018) - For instance, in Hotel annotations, for 2013 and 2014 the ratio of the US are 79%, for 2015 72% and for 2016 the number decreases drastically to 28.4% which evidently shows that the schema.org adoption is increased by other countries over time. In our study, the analysis focuses the usage in a qualitative manner for tourism related types. Keywords: analysis; fensel; schema.org; tourism; types
• The Defining Features of Emotions in Online Stories by Zhang, Wen; Choe, Yeongbae; Fesenmaier, Daniel R. (2019) - The results of this study demonstrate that key features (e.g. emotion arousal levels at the beginning, peak and end of the story) significantly correlate with reader involvement in online stories. On average, the stories tend to have emotional peaks (maximum sentiment scores) at the beginning – 20% of the story (M=5.98) and the end – 100% of the story (M=6.18) (see Fig. 2); additionally, maximum sentiment intensity (M=6.07, SD=2.63) and its location within the story are different, indicating the emotional structure of online stories differ quite substantially. Keywords: analysis; emotions; research; sentiment; stories; story; tourism

• Examining ‘Space’ in Peer-to-Peer Accommodation Settings by Farmaki, Anna; Christou, Prokopis (2019) - More recently, scholars started to look into P2P accommodation guest experiences, evaluating perceptions of service quality, satisfaction and loyalty (e.g. Lalicic and Weismayer, 2017), thereby confirming the interdependence between host service and guest experience within the P2P accommodation context. Background In an attempt to make sense of tourism phenomena, academic interest on the type, form and nature of tourism spaces has proliferated over the years. Keywords: accommodation; guests; hosts; p2p; research; space; tourism
• Impacts of P2P Accommodation: Neighbourhood Perspectives by Farmaki, Anna; Stergiou, Dimitrios (2019) - Indeed, the growth in P2P accommodation has e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 47 had a profound effect on local communities and particularly on the lives of residents in neighbourhoods where there is a large supply of P2P accommodation listings. Unsurprisingly, calls for strengthening regulatory controls regarding P2P accommodation have intensified in recent years. Keywords: accommodation; growth; impacts; p2p; p2p accommodation; research; tourism
• Inferences and Decision Heuristics in Peer-to-Peer Accommodation Booking by Chen, Yujia; Liu, Shasha; Tussyadiah, Iis; Abidin, Husna Zainal; Zarezadeh, Zara (2019) - The instrument of decision making style was later applied to analyse the usage of particular heuristics and individual decision-making styles and to assess the impact of decision making styles on use of heuristics (Del Campo, Pauser, Steiner, & Vetschera, 2016). Paper_1_1_6 e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 53 Yujia Chen University of Surrey Shasha Liu The University of Queensland Iis Tussyadiah University of Surrey Husna Zainal Abidin University of Surrey Zara Zarezadeh The University of Queensland Inferences and Decision Heuristics in Peer-to-Peer Accommodation Booking This paper presents a preliminary result of a study on the roles of inference making in decision heuristics involving P2P accommodation booking. Keywords: accommodation; decision; heuristics; listing; making; tourism

• A Book Review: Online Gravity: The Unseen Force Driving the Way you Live, Earn, and Learn by Yoeman, Ian (2018) - e-Review of Tourism Research (eRTR), Vol. 14, No. 1-2, 2017 http://ertr.tamu.edu/ 75 Ian Yoeman Victoria University of Wellington, New Zealand ian.yeoman@vuw.ac.nz A Book Review: Online Gravity: The Unseen Force Driving the Way you Live, Earn, and Learn * Online Gravity is an insight into how the world has changed. The book is split into three parts, section one is an overview of the driving forces towards Online Gravity, section two are seven universal laws of Online Gravity and section three represents the future. Keywords: book; facebook; gravity; technology; world

• Analysing Cultural Values in Heritage Promotion by DMO Websites. A Methodological Proposal by Mele, Emanuele; Cantoni, Lorenzo (2019) - His current research focuses on the analysis and localization of cultural values for the promotion of cultural heritage in tourism destinations. The European year of cultural heritage 2018. Keywords: communication; culture; heritage; research; tourism; values; websites
• Indonesian Tourism and Batik: An Online Map by Permatasari, Puspita Ayu; Cantoni, Lorenzo (2019) - Key words: ICT, online presence, Batik intangible cultural heritage Puspita These figures suggest that an analysis of the relationship between Batik intangible heritage and tourism, when it comes to online communication, is not only possible considering international tourism, but also – if not first of all – considering the domestic one. Keywords: batik; cultural; english; heritage; indonesian; online; research; tourism; unesco; values
• An intersection of digital historical preservation and heritage tourism: Prince Frederik's Battery, Virgin Islands National Park by Keller, Chad T.; Dylla, Sarah; Holladay, Patrick J. (2019) - His research and teaching focuses on the integration of newer digital technologies into the investigative and documentation process of cultural heritage sites and objects. Keller has conducted numerous 3D visualization projects involving historic reconstructions, including several interactive 3D models of historic sites and 3D scanning campaigns at notable organizations such as George Washington’s Mount Vernon, USVI National Park, Dresden State Museum, and Vatican Museums. Keywords: battery; digital; frederik; hassel; heritage; island; preservation; prince; research; site; tourism
• Emerging Profile-Dr Nick Naumov by Naumov, Nick (2022) - His latest work is on gastronomic tourism in Mexico, food tourism and cultural experiences and Singapore, cultural festivals and cultural tourism in Mozambique, and food tourism in Bangladesh. His ongoing work is focused on the interplay between tourism, cultural heritage and creative practices of art and crafts and particularly, the promotion of intangible heritage as a tourism resource. Keywords: heritage; nick; tourism

• Leisure Farming In Taiwan: The Evolution of a Subset of Rural Tourism Set Apart From Traditional Agri-Tourism by Hsu, Chia-Chien; Sandford, Brian A. (2018) - [001] (620) 235 4972 Email: bsandford@pittstate.edu http://ertr.tamu.edu/ mailto:hsu127@hotmail.com mailto:bsandford@pittstate.edu e-Review of Tourism Research (eRTR), Vol. 15, No. 2-3, 2018 http://ertr.tamu.edu 243 Introduction Agri-tourism, existing for more than 100 years (Glenn & Rounds, 1997; Busby & Rendle, 2000), and also known as agricultural tourism, farm tourism, or farm-based tourism, is an alternative use of farm or agricultural based property. As Fleischer and Tchetchik (2005) pointed out: The role of the farm and farmer is to supply the background that provides farm tourism with its unique feature…successful farm accommodations are located in an aesthetically pleasing, tranquil countryside environment: there is no reference to farm activities. Keywords: activities; agri; agriculture; farm; farming; leisure; research; taiwan; tourism

• Tourist Transition Model among Sightseeing Spots based on Trajectory Data by Watabe, Takeshi; Kashara, Hidekazu; Iiyama, Masaaki (2019) - Results show that tourists may make a transition to popular sightseeing spots such as Kyoto station and Kiyomizu Temple regardless of the distance from neighbouring sightseeing spots and to near sightseeing spots. In this study, a method to extract sightseeing spots is proposed and a tourist transition model for sightseeing spots based only on actual tourist trajectory data is constructed. Keywords: concentration; model; points; sightseeing; sightseeing spots; spots; tourist; transition
• Model of International Tourism Demand in Indonesia During the Covid-19: Gravity Model Approach by Ikasari, Hertiana; Sugiyanto, FX.; Kurnia, Akhmad (2022) - http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 19, No. 2, 2022 http://ertr.tamu.edu 246 Deluna Jr et al. (2014) examined international tourism demand in the Philippines from 2001 to 2012 using panel data (REM). Research by Khoshnevis Yazdi & Khanalizadeh (2017) examined the determinants of international tourism demand for 1995-2014 in the USA using the ARDL method. Keywords: countries; country; covid-19; demand; effect; et al; gravity; indonesia; model; number; research; tourism; tourism demand; tourism research

• Measuring the Impact of Game of Thrones on Tourism Through Online Reviews by Mellinas, Juan Pedro (2019) - However, the most recognized in the academic field is “film-induced tourism”, that involves various on-site activities, forms and typologies when visiting film locations (landscapes, palaces, cathedrals, streets, etc.) such as film tourism as primary travel motivator, film tourism as part of a holiday, film tourism pilgrimage, movie tours, etc. (Beeton, 2005). This type of tourism has received various denominations: media tourism, movie tourism, film tourism, screen tourism, etc. Keywords: film; filming; locations; research; reviews; series; tourism
• How Languages Influence Online Ratings in the Most Iconic Tourist Spots by Mellinas, Juan Pedro (2019) - Hotel online reviews: Different languages, different opinions. We observe how language behaviors are repeated systematically; speakers of each language tend to rate all monuments in the same way, regardless of their typology or location. Keywords: differences; french; language; research; reviews; scores; tourism

• The impact of the COVID-19 pandemic on the tourism industry in the Czech Republic by Roncak, Miroslav; Hobza, Vladimir (2022) - Domestic tourism support and initiatives undertaken in Czech regions After any crisis or pandemic, supporting domestic tourism is crucial. e-Review of Tourism Research (eRTR), Vol. 19, No. 2, 2022 http://ertr.tamu.edu 261 Miroslav Rončák Palacky University, Olomouc, Czech Republic Vladimír Hobza Palacky University, Olomouc, Czech Republic The impact of the COVID-19 pandemic on the tourism industry in the Czech Republic Keywords: covid-19; czech; czech republic; czk; government; hotels; icot.cz; pandemic; prague; republic; research; restaurants; support; tourism

• Bringing The Outdoors Indoors: Immersive Experiences of Recreation in Nature and Coastal Environments in Residential Care Homes by Scarles, Caroline; Klepacz, Naomi; van Even, Suzanne; Guillemaut, Jean-Yves; Humbracht, Michael (2020) - This paper critiques the opportunities afforded by immersive experience technology to create stimulating, innovative living environments for long-term residents of care homes for the elderly. Key words: immersive experience, virtual reality, multisensory, recreation, nature, health Caroline Scarles School of Hospitality and Tourism Management University of Surrey, Guildford Surrey, GU2 7XH United Kingdom Email: c.scarles@surrey.ac.uk Naomi Klepacz School of Psychology University of Surrey, Guildford Surrey, GU2 7XH United Kingdom http://ertr.tamu.edu/ mailto:c.scarles@surrey.ac.uk e-Review of Tourism Research (eRTR), Vol. 17, No. 5, 2020 http://ertr.tamu.edu 707 Email: n.klepacz@surrey.ac.uk Suzanne van Even School of Health Sciences University of Surrey, Guildford Surrey, GU2 7XH United Kingdom Email: suzanne.vaneven@surrey.ac.uk Jean-Yves Guillemaut Centre for Voice, Signal and Speech Processing University of Surrey, Guildford Surrey, GU2 Keywords: environments; experiences; immersive; msse; participants; research; tourism

• Resistance to the Adoption of ICTs in Independent Restaurants: Insights from China & the UK by Ashcroft, Elizabeth; Tuomi, Aarni; Wang, Mingsheng; Solnet, David (2019) - This appears to be particularly the case for independent restaurants. Key words: ICT, independent restaurants, UTAUT, resistance to change, service innovation. Keywords: china; ict; innovation; new; research; restaurants; tourism
• Predicting Chinese travelers’ intentions to use Airbnb by Ma, Zhongyi; Berezina, Katerina; Cobanoglu, Cihan (2019) - e-Review of Tourism Research (eRTR), Vol. 17, No. 4, 2019 http://ertr.tamu.edu 610 Zhongyi Ma University of South Florida Sarasota-Manatee Katerina Berezina University of Mississippi Cihan Cobanoglu University of South Florida Sarasota-Manatee Predicting Chinese travelers’ intentions to use Airbnb The purpose of this study is to develop and test a model explaining factors influencing customer decision-making regarding Airbnb accommodations in China. The path between attitudes and intentions to use Airbnb accommodations was marginally significant at p = 0.049. Keywords: airbnb; behavior; china; chinese; research; study; tourism
• Emerging Scholar Profile- Dr. Xuerui (Sherry) Liu by Liu, Xuerui (Sherry) (2022) - Their expertise aroused my interest in tourism research and inspired me to further develop my academic career. For me, teaching is an extremely inspiring and rewarding experience because I can share my knowledge in tourism research and my work experience in the tourism industry. Keywords: china; liu; research; tourism

• Users' Engagement and Drivers in Music Festivals' Virtual Communities. A methodological proposal to understand the Case of Sonar, Primavera Sound and BAM Festivals in Barcelona by Garay, Lluis; Morales, Soledad (2018) - And, it is in relation to these drivers that it is possible to reconnect users' behaviour with the brand construction process, including festival brands. 2 Conceptual Background 2.1 Festivals' virtual communities and their contents: Festival branding, Place Making and Social Capital creation Festivals, as tourism products, are important resources in the adoption of destination branding strategies (Richards & Wilson, 2004) that seek to transform fixed cultural capital into competitive advantage. Keywords: brand; communities; engagement; festival; user
• UbiRS4Tourism: Design and Development of Point-of-Interest Recommender Systems Made Easy by Mettouris, Christos; Papadopoulos, George A. (2019) - Services offered by RSs in tourism can be categorized among other in POI recommendations, travel services recommendations (suggesting hotels, restaurants, means of transportation, etc.), and routes and tours recommendations. In (Wang et al., 2015), the authors suggest representing venue semantics using user generated content (tips, photos, and check-ins) from social networks to model user preferences and utilize them for producing POI recommendations. Keywords: framework; poi; pois; recommendation; rss; systems; tourism; user
• CityRec — A Data-Driven Conversational Destination Recommender System by Myftija, Saadi; Dietz, Linus W. (2020) - In today's age of information, recommender systems have evolved to a must have feature for many platforms, especially in the area of travel and tourism. Through this, we overcome the costly elicitation of expert-based destination characterization, as well as the cold start problem of recommender systems. Keywords: dietz; recommender; system; tourism; user

• Book Review: RISK AND SAFETY CHALLENGES FOR RELIGIOUS TOURISM AND EVENTS by Sampaio, Sarah Machado Marques (2018) - e-Review of Tourism Research (eRTR), Vol. 15, No. 2-3, 2010 http://ertr.tamu.edu/ 279 Sarah Machado Marques Sampaio PhD Candidate CEEDR – Centre for Enterprise and Economic Development Research Middlesex University – London, UK A Book Review: RISK AND SAFETY CHALLENGES FOR RELIGIOUS TOURISM AND EVENTS* Risk and Safety Challenges for Religious Tourism and Events is a volume of 15 chapters on risk and safety management for religious tourism and pilgrimage. The book explores the risks and safety challenges faced by tourists and worshippers while visiting holy and pilgrimage sites and religious events, on a global scale. Keywords: risk; safety; tourism

• The support of the UAE nationals towards EXPO 2020 – a fuzzy logic approach by Valek, Nataša Slak; Fotiadis, Anestis (2018) - The questionnaire was self-administered, but based on previous research and consisted of 4 tested dimensions: tourism perception (Látková & Vogt, 2012), evaluation of positive event impacts (Kaplanidou et al., 2013), negative event impacts (Kim, Juh, Walker & Drane, 2015) and individuals’ support towards the event (Ye et al., 2012). Key words: Emirati nationals, mega-event, United Arab Emirates, event impacts, perception Nataša Slak Valek Associate Professor of Tourism Zayed University College of Communication and Media Sciences Khalifa Bin Zayed City, South Exit Khalifa B P.O. Box 144534 Abu Dhabi, United Arab Emirates Phone number: +971 2 599 3779 Email: natasa.slakvaelek@zu.ac.ae Anestis Fotiadis Associate Professor of Tourism Zayed University College of Communication and Media Sciences Khalifa Bin Zayed City, South Exit Khalifa B P.O. Box 144534 Abu Dhabi, United Arab Emirates Tel: +971 2 599 3473 Email: Anestis.fotiadis@zu.ac.ae Nataša Slak Valek, Ph.D. in Business, specializes in Tourism. Keywords: abu; dhabi; event; expo; impacts; journal; perception; research; support; tourism; tourism research; uae

• Framing effective cause-related marketing message online by Kim, Hye-Rhim; Tussyadiah, Iis P.; Jago, Leo (2019) - First, this study is one of the first to examine the relationship between CRM advertising message framing and brand reputation in online charity advertising by hotels, suggesting an appropriate theoretical framing to understand this under-explored but important area. It relies on Regulatory Focus Theory (RFT) to explain how online CRM messages can be designed around two motivational orientations (Higgins et al., 1997): promotion- framed and prevention-framed messages (Baek & Reid, 2013). Keywords: brand; consumers; crm; reputation; research; tourism

• Emerging Scholar Profile-Dr. Paola Vizcaino by Vizcaino, Paola (2020) - Overall, my research interests are concerned with tourism development in Latin America, women’s lived experiences as producers and consumers of tourism, gender equality policies in tourism, and the links between tourism and the Sustainable Development Goals (SDGs). More recently, my research has engaged with the critical examination of gender inequalities in tourism production and consumption, including gender-based violence (GBV). Keywords: gender; research; tourism; university; women
• A gender analysis of intercultural sensitivity among flight attendants by Vreckova, Alzbeta; Paris, Cody; Jeffrey, Heather (2020) - 363 Alzbeta Vreckova Middlesex University Dubai Cody Morris Paris Middlesex University Dubai Heather Jeffrey Middlesex University Dubai A gender analysis of intercultural sensitivity among flight attendants Due to the nature of gender as a social construct, it is commonly believed that women are more sensitive than men and are therefore more suited to certain employment positions, such as those customer facing roles in the hospitality industry. To test intercultural sensitivity between women and men flight attendants, this paper explored intercultural sensitivity in a sample of 204 flight attendants in the Middle East. Keywords: attendants; flight; gender; interaction; research; sensitivity; tourism; women

• Love Too Deep or Hard to Leave? A Study of Mobile Application Loyalty by Wu, Jialin (Snow); Zheng, Chen; Ye, Shun; Law, Rob (2020) - The results of Multigroup Structural Equation Modelling support our model, and indicate that the positive association of App satisfaction on App loyalty is stronger for bookers who do not stick to one brand from computer website to mobile App; furthermore, for those who are with high brand viscosity, habit and switching cost plays an important role in leading to App loyalty. The positive effect of habit and switching cost on App loyalty was significant only for those bookers with brand viscosity (using same brand for hotel booking via mobile App or computer website). Keywords: app; habit; loyalty; mobile; research; switching

• Designing Location-based Augmented Reality Games for Urban Tourism: A Conceptual Framework by Weber, Jessika; Dickinson, Janet (2018) - Game locations were randomly introduced in the game and did not support the narrative climax (Wetzel et al., 2011), which is less stimulating in wide-area games. Keywords: location-based games, mobile game experience, tourism experience design, engagement, augmented reality, mobile game research 1 Introduction The game design of LBARGs is currently experiencing a flourishing interest from game designers (Wetzel et al., 2011), tourism researchers (Zach and Tussyadiah 2017) as well as commercial companies outside the academic context. Keywords: design; engagement; game; lbargs; location; players; tourism

• Tourism discourse analysis: Comparing the vocabulary features used in the original and translation of Iranian tourism texts by Younesi, Armin; Navidinia, Hossein; Ozhan, Amir Raies (2018) - Key words: Tourism texts, translation, Durán Muñoz’s (2011) framework, vocabulary features Armin Younesi Department of English Language Faculty of Humanities University of Birjand PO Box 615/97175 University Blvd., Birjand Iran Phone: Considering the paucity of studies on tourism discourse and its requirements, the present study aims to examine the vocabulary features of the Iranian tourism websites and their translation based on Durán Muñoz’s (2011) suggestions for the required characteristics of tourism texts. Keywords: discourse; features; language; research; texts; tourism; translation; words

• Willingness to pay for safe flights during and after crises by Regev, Sharon Teitler (2018) - In addition, older people who had travelled abroad at least twice and those with stronger ties to religion were willing to pay more for airline tickets. Willingness to pay (WTP) for airline tickets has been the focus of some scholarly work, which has found that factors such as leg room and reliability have a strong impact on WTP for airline tickets, while WTP for reduced penalties in case of a flight change is relatively low (Balcombe, Fraser & Harris, 2009; Espino, Martin & Roman, 2008; Lee & Luengo-Prado, 2004; Martin, Roman & Espino, 2008). Keywords: age; airline; research; tourism; vol; willingness; wtp
• Electronic Distribution Channels of Airline Ticket by Lee, Yun Eui; Sun, Sunny; Law, Rob; Zhong, Lina (2020) - On the othe hand, there were little differences of airline ticket prices between North American-based” and European- based” OTAs. In other words, airline ticket price charged by “Asia” OTAs is significantly cheaper than that charged by “North America”, “Europe”, and “Others” OTAs. Keywords: airline; channels; distribution; otas; price; research; ticket; tourism

• Emerging Scholar Profile- Dr. John RT Bustard by Bustard, John RT (2019) - My classroom collaborations with Dr. Peter Bolan at Ulster University (an esteemed Film Tourism researcher) led to his suggestion I take up a PhD, which I duly did in 2015 and from there forward I focused on mobile technology impacts on event experiences. I felt called to deepen my understanding of ‘why’ experiences are so central to our collective passion for tourism and events and from then on, I was hooked on academic enquiry. Keywords: event; research; tourism

• Gamification in Airbnb: Benefits and Risks by Sigala, Marianna; Toni, Martina; Renzi, Maria Francesca; Di Pietro, Laura; Mugion, Roberta Guglielmetti (2019) - To engage users, game mechanics need to afford extrinsic and/or intrinsic motivations (Hamari et al., 2014): utilitarian (usefulness, ease of use), hedonic (enjoyment, playfulness) and social (recognition, social influence). Funware is the use of game mechanics to influence the users’ psychology and encourage desired users’ psychological and behavioural outcomes such as (Sigala, 2015a; Leclercq et al., 2018): flow, customer engagement, participation in co-creation, brand loyalty. Keywords: airbnb; game; gamification; mechanics; p2p; research; tourism; university

• Gamification in Tourism Advertising: Game Mechanics and Practices by Shen, Ye; Joppe, Marion (2018) - Keywords: gamification; tourism advertising; game mechanics; challenge; reward; recognition 1 Introduction Gamification has received much attention from both industry and academia in recent years. Specifically, how game mechanics increase engagement has not been explored adequately. Keywords: challenges; game; gamification; mechanics; rewards; tourism

• Using social media to promote pro-sustainability behaviours: a quasi-experimental study on message framing by Stadlthanner, Katja Anna; Andreu, Luisa; Font, Xavier (2019) - Research hypotheses and conceptual framework In summary, 1) there is limited research on the effectiveness of message frames in increasing cause involvement, 2) there is discrepancy in the findings, and 3) not enough studies have tested the effect of a combination of outcome and target frames on cause involvement, as this study does. Will a combination of outcome and target message frames be able to increase cause involvement and if so, which message frame combination is most effective in doing so? Keywords: advertising; cause; csr; frames; intentions; involvement; message; outcome; research; target

• Museumpark Revisit: A Data Mining Approach in the Context of Hong Kong by Lam, Chi Fung; Luo, Jian Ming (2018) - The museums included were the Space Museum, Museum of Art, Museum of History, Science Museum, and Heritage Museum as other museums did not yield sufficient data. It is important for tourism managers to understand the synergistic effects between museums in tourism management. Keywords: hong; kong; museum; museumpark; tourism

• #VanLife: Materiality, Makeovers and Mobility amongst Digital Nomads by Gretzel, Ulrike; Hardy, Anne (2019) - Hashtags such as #etsy further suggest that not all their work is purely digital but certainly supported by digital technologies. It connects it to digital nomadism and compares and contrasts it to RVing/camping. Keywords: hashtags; materiality; mobility; nomadism; posts; research; tourism; vanlife
• Commentary on Second Homes Tourism and Mobilities Are we breaking free from tradition? by Volo, Serena (2018) - A few published studies are including traces of the changing landscape of second home tourism mobility and several noteworthy topics seem to emerge (e.g. Norris, Paris and Winston, 2010; Paris, 2011; Halfacree, 2012; Hall, 2015a; Persson, 2015). The new mobility paradigm (Sheller and Urry, 2006; Duncan, Cohen, and Thulemark, 2013; Hall, 2015b) creates significant research opportunities when investigating second homes tourism; indeed, as the borders between ordinary and extraordinary dimensions of space and time become loose, scholars in the field of second home tourism must broaden the scope of investigation. Keywords: hall; homes; mobility; research; tourism

• Commentary on Tourism and Mobilities The End of Tourism as We Know it? by Cooper, Chris (2018) - The mobilities paradigm certainly creates both opportunities and challenges for tourism, it helps to place tourism research in the mainstream of the social sciences, breaking down disciplinary silos and encouraging connections to be made across scales and topics (Hannam et al , 2006). Nonetheless, the mobilities paradigm does create challenges for tourism research. Keywords: approach; mobilities; paradigm; research; tourism

• The Impact of Migrants on Tourism Demand ~The case of Fiji by Takahashi, Kantaro (2022) - e-Review of Tourism Research (eRTR), Vol. 18, No. 5, 2021 http://ertr.tamu.edu 779 Kantaro Takahashi Akita University The Impact of Migrants on Tourism Demand -The case of Fiji- This study aimed to analyze the impact of migration stock for tourism demand in Fiji. In general, the linkage of tourism demand and migration were focused on the purpose of traveling, especially “visiting friends and relatives (VFR).” Keywords: demand; fiji; migrants; migration; purpose; research; tourism; vfr

• Emerging Scholar Profile-Dr. Huong T. Bui by Bui, Huong T. (2022) - Over a decade involved in tourism research Huong has been an active researcher with more than sixty papers and book chapters published in international peer-review journals and books by renowned publishers. Introducing Social- Ecological Systems (SES) theory in tourism research, Huong adopts the viewpoint of human and nature dysnamic interaction in understanding a complex relationship between resource and resource users. Keywords: asia; japan; tourism

• Emerging Scholar Profile: Dr. Anja Pabel by Pabel, Anja (2018) - As part of this focus she has looked at the impact of issues such as the use of social media for marketing purposes at small regional leisure destinations; coral reef tourism; wildlife tourism opportunities including the cassowary; and the demand and supply of indigenous tourism in TNQ. She is currently co- editing a book on coral reef tourism with Prof Bruce Prideaux. Keywords: anja; humour; tourism

• Emerging Scholar Profile: Dr. Jason L. Stienmetz by Stienmetz, Jason L (2018) - First and foremost, the study established that network principles hold true for tourism destinations and validates the “value network” paradigm of destination value creation. This work also suggests that destination systems can be managed through an understanding of their network structures and that tourism destinations should not be considered as amalgams of independent touchpoints, but instead as dynamic systems where outcomes are dependent on the relationships between touchpoints. Keywords: jason; research; tourism

• Emerging Scholar Profile: Dr. Heather L. Jeffrey by Jeffrey, Heather L. (2018) - I enjoy travelling and living in other countries, as I suppose many tourism researchers do, but I do find it difficult to reconcile my knowledge of the negative environmental impacts with my own practice. e-Review of Tourism Research (eRTR), Vol. 15, 2-3, 2018 http://ertr.tamu.edu 273 Keywords: jeffrey; research; tourism

• Emerging Scholar Profile: Dr. Jinwon Kim by Kim, Jinwon (2018) - The focus of Jinwon’s research is community recreation planning in the context of environmental justice, which refers to the fair treatment of all people regardless of their racial/ethnic or socioeconomic factors with respect to environmental benefits and costs. Jinwon’s work can provide public leisure agencies a powerful methodological technique with which to better understand local patterns of recreation equity research. Keywords: jinwon; recreation; research; tourism

• Emerging Scholar Profile: Dr. Yana Wengel by Wengel, Yana (2018) - e-Review of Tourism Research (eRTR), Vol. 16, 1, 2018 http://ertr.tamu.edu 75 Dr. Yana Wengel Post Doctoral Research Fellow Leeds Becket University Emerging Scholar Profile Dr. Yana Wengel is a critical tourism scholar with research interests revolving around volunteer tourism, non-profit tourism, sustainable development, and creative methodologies. Since then, Yana endeavours to inspire fellow academics about the potential use of LSP and Ketso in tourism research during conferences and workshops. Keywords: research; tourism; university; yana

• Emerging Scholar Profile: Dr. Cinta Sanz-Ibáñez by Sanz-Ibáñez, Cinta (2018) - http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 16, 1, 2018 http://ertr.tamu.edu 79 acknowledging the increasing economic, urban and residential functions acquired by consolidated tourism destinations. Her work has been published in journals including Tourism Geographies and Annals of Tourism Research, and as a Routledge book chapter. Keywords: cinta; research; tourism

• Emerging Scholar Profile- Dr. Claudia Eger by Eger, Claudia (2019) - e-Review of Tourism Research (eRTR), Vol. 16, 4, 2019 http://ertr.tamu.edu 378 Dr. Claudia Eger Assistant Professor at Copenhagen Business School ce.int@cbs.dk Emerging Scholar Profile Claudia Eger is an Assistant Professor at Copenhagen Business School, Denmark. http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 16, 4, 2019 http://ertr.tamu.edu 379 Claudia has recently started a new project collaboration with Adriana Budeanu. Keywords: claudia; research; tourism

• Emerging Scholar Profile- Dr. Carol X. Zhang by Zhang, Carol (2019) - Passionate about Chinese ancient literature and past experience of being a free-lance novel and poem writer in mainland China, Carol has recent developed a research interest in Confucianism and Chinese tourism. She holds a PhD in tourism marketing, which was awarded in 2017 from the University of Surrey, UK. Keywords: carol; chinese; research; tourism

• Emerging Scholar Profile: Dr. Trini Rovira Soto by Soto, Trini Rovira (2019) - After graduating with a major in Geography and earning a Master's Degree in Planning and Management of Tourism from Rovira i Virgili University, Trini was awarded a research grant from the Government of Catalonia to develop a PhD thesis on the identification of urban landscape patterns in mass tourism destinations on the Mediterranean Coast. As a postdoc researcher, Trini is currently analysing models of spatial development of tourist destinations from an evolutionary perspective. Keywords: research; tourism; trini

• Emerging Scholar Profile- Dandison C. Ukpabi by Ukpabi, Dandison C. (2019) - Within this period as a PhD student, I have established collaboration networks and published with scholars from the following universities: the University of Brighton, UK; the University of South Australia, Adelaide; the University of Clemson, USA; the University of Greenwich, UK; the University of Plymouth, UK; the University of Oulu, Finland; the University of Eastern Finland, Joensuu, Finland; the University of Turku, Finland; Morgan State University, USA and Ahmadu Bello University, Zaria, Nigeria. I have been engaged in a number of research projects and received funding from different organisations. Keywords: finland; research; university

• Emerging Scholar Profile- Amra Delić by Delić, Amra (2019) - My PhD thesis is about travel-related group decision- making, and tourism group recommender systems, and it is a continuation of the work of Neidhardt et al., addressing the picture-based approach to recommender systems in the travel and tourism domain. At the same time, I am actively doing research in the field of group recommender systems, and user modelling in the travel and tourism domain. Keywords: field; research; tourism

• Emerging Scholar Profile-Dr. Ricardo Nicolas Progano by Progano, Ricardo (2021) - In this sense, it was observed that nationality is a fundamental but overlooked factor for studying contemporary pilgrimage tourism. Also, I have started to build research cooperation with both Japanese and overseas universities in order to carry out multi-disciplinary research projects in which all the members can bring their own expertise and networking to help create innovative approaches to tourism studies. Keywords: pilgrimage; research; tourism

• Emerging Scholar Profile-Dr. Danielle Barbe by Barbe, Danielle (2021) - Danielle continued her academic journey at the University of Florida where her background on social media research took on the new lens of crisis communication. Danielle also analysed social media communication during a variety of crises (terrorist attacks, hurricanes, disease outbreaks, organisational-level crises) in multiple countries, including USA, UK, France, Belgium, Spain, Germany, and Sri Lanka. Keywords: danielle; research; tourism

• Emerging Scholar Profile- Dr. Emanuele Mele by Mele, Emanuele (2022) - My research interests are in online marketing and communication, social media, and cultural tourism. Analyzing cultural tourism promotion on Instagram: a cross- cultural perspective. Keywords: mele; research; tourism

• Emerging Scholar Profile-Dr. Sarah Marroni Minasi by Minasi, Sarah (2022) - The methodological proposal relies upon an inter and multidisciplinary support characteristic in tourism research. The aim is to promote internationalization to foster academic research, consequently increasing academia's contribution to society. Keywords: minasi; research; tourism

• Emerging Scholar Profile- Dr. Mariana Bueno de Andrade-Matos by Bueno de Andrade-Matos, Mariana (2022) - e-Review of Tourism Research (eRTR), Vol. 19, No. 1, 2022 http://ertr.tamu.edu 93 Dr. Mariana Bueno de Andrade-Matos Professor and Researcher School of Arts, Sciences and Humanities at University of São Paulo buenomariana@usp.br Emerging Scholar Profile I'm Mariana Bueno de Andrade-Matos, professor and researcher at the School of Arts, Sciences, and Humanities at the University of São Paulo. I act still as a member of the International Academy for the Development of Tourism Research in Brazil (ABRATUR); I am from the scientific committee of the Brazilian Journal of Tourism http://ertr.tamu.edu/ mailto:buenomariana@usp.br e-Review of Tourism Research (eRTR), Vol. 19, No. 1, 2022 http://ertr.tamu.edu 94 Research (RBTUR); and affiliated to the National Association of Research and Postgraduate Studies in Tourism (ANPTUR). Keywords: authenticity; cacao; chocolate; research; tourism

Epilogue

For more detail, about this study carrel, see the computed home page. For more detail about study carrels in general, see the read me file.

Created: 2025-12-24