item: #1 of 278 id: ertr-103 author: Webster, Craig; Ivanov, Stanislav; Gavrilina, Margarita; Idzhylova, Kateryna; Sypchenko, Liliia title: Hotel Industry’s Reactions to the Crimea Crisis date: 2017 words: 5519 flesch: 51 summary: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14, No. 1-2, 2017 http://ertr.tamu.edu 63 Table 1: Sample Characteristics Grouping criteria Groups Number of respondents Ukraine Crimea Russia Category 1 star 15 - 8 2 stars 18 6 15 3 stars 43 25 40 4 stars 21 23 29 5 stars 5 6 11 Size Up to 50 rooms 70 28 42 51-100 rooms 26 25 39 101-150 rooms 4 5 14 Over 150 rooms 2 2 8 Chain affiliation Part of a chain 20 18 26 Independent 82 42 77 Total 102 60 103 Each of the three questionnaires consisted of several groups of questions. Figure 1: Percentage change of the total revenues and total costs in 2014 compared to 2013 Mean (standard deviation) Kruskal- Wallis χ2 test Ukraine Crimea Russia How did the average price per room per night change in 2014 compared to 2013 year? keywords: crimea; federation; hoteliers; hotels; impact; ivanov; management; research; russian; tourism; ukraine; university cache: ertr-103.pdf plain text: ertr-103.txt item: #2 of 278 id: ertr-104 author: Zillinger, Malin; Zakrisson, Ingrid title: Does method matter? Understanding experience data collected through different mobile techniques date: 2017 words: 5268 flesch: 54 summary: Understanding experience data collected through different mobile techniques Knowledge on the influence of methods on research outcomes is scarce within experience studies. In this study, GPS devices were compared to smartphones to collect experience data in theme parks. keywords: comments; data; experiences; gps; issue; research; study; time; tourism; vol cache: ertr-104.pdf plain text: ertr-104.txt item: #3 of 278 id: ertr-114 author: Law, Rob; Chan, Yu Fai; Buhalis, Dimitrios title: Overreliance on mobile payment solutions for purchasing air tickets in China date: 2018 words: 2033 flesch: 44 summary: Keywords: mobile payment solution, Alibaba, Tencent, online travel agent 1 Introduction At present, mobile payment solutions are widely used by residents of China, in which Alipay and Tenpay (i.e., WeChat pay) are the leading providers. Alipay payment solution (Harvard Business School, 2016) 2.3 Expansion of mobile payment solutions: payment via mobile wallet “Mobile wallet” is a relatively new concept of mobile payment solution. keywords: business; china; mobile; payment; solution; travel cache: ertr-114.pdf plain text: ertr-114.txt item: #4 of 278 id: ertr-115 author: Law, Rob; Wong, Elise; Buhalis, Dimitrios; Hatter, Richard title: Time-varying browsing behavior of hotel website users date: 2018 words: 2263 flesch: 58 summary: Time-varying browsing behavior of hotel website users Rob Law a, Elise Wong a, Dimitrios Buhalis b and Richard Hatter a a School of Hotel and Tourism Management The Hong Kong Polytechnic University, Hong Kong arob.law@polyu.edu.hk, elise.wong@outlook.com, richard.hatter@hotel-icon.com b Department Tourism and Hospitality Bournemouth University, England b dbuhalis@bournemouth.ac.uk Abstract Hospitality and tourism practitioners and researchers need to understand e-consumer behaviors to develop successful digital marketing strategies and improve website performance. 5 Conclusions and future research This study aims to identify time-varying behaviors of website users by comparing the number of visitors, average number of pages viewed per visitor, and average length of visit on a daily and hourly basis. keywords: data; hotel; number; users; visitor; website cache: ertr-115.pdf plain text: ertr-115.txt item: #5 of 278 id: ertr-116 author: Pantelidis, Christos; tom Diek, M. Claudia; Jung, Timothy; Miller, Amanda title: Exploring Tourist Experiences of Virtual Reality in a Rural Destination: A Place Attachment Theory Perspective date: 2018 words: 2036 flesch: 57 summary: However, this preliminary study shows that VR experiences may influence PA at the destination. Firstly, VR experience might enhance the spatial cognition of the place. keywords: attachment; experience; place cache: ertr-116.pdf plain text: ertr-116.txt item: #6 of 278 id: ertr-117 author: Baumann, Fabiana; Lopes, Maria Sofia; Lourenço, Paulo title: Destination image through digital photography. Instagram as a data collector for UGC analysis. date: 2018 words: 1721 flesch: 47 summary: Content analysis is being used to segment the photos into different categories and compare them by the frequency. 4 Results 4.1 Categories frequency analysis The chi-square analysis allows a statistical comparison of each category for both DMO (Visit Lisboa) and tourists (Instagram), determining the agreement or non- agreement between the projected image and perceived image. keywords: categories; dmo; image; tourists cache: ertr-117.pdf plain text: ertr-117.txt item: #7 of 278 id: ertr-118 author: Tran, Xuan; Tran, Ha; Tran, Tram title: Information Communications Technology (ICT) and Tourism Experience: Can Serotonin become a measurement for tourism experience? date: 2018 words: 2379 flesch: 47 summary: Therefore, at the same service quality, if tourists who possess high serotonin evaluation would write positive comments but the ones who possess low serotonin evaluation would write negative comments. Findings indicate that a tourist with a high serotonin evaluation would possess affiliation resulting in overestimate service quality and a tourist with low serotonin evaluation would have a power resulting in underestimate service quality Keywords: serotonin evaluation; power; affiliation. keywords: affiliation; evaluation; motive; need; power; serotonin; service; study cache: ertr-118.pdf plain text: ertr-118.txt item: #8 of 278 id: ertr-119 author: Mehraliyev, Fuad; Choi, Youngjoon; Koseoglu, Mehmet Ali title: Co-authorship Analysis of Social Media Research in Tourism and Hospitality date: 2018 words: 1801 flesch: 42 summary: Recent research shows that there was a dramatic increase in the number of articles that focus on social media research in tourism and hospitality. This study contributes to the literature by building social structure of social media research published in tourism and hospitality journals by analyzing 385 articles. keywords: analysis; media; research; tourism cache: ertr-119.pdf plain text: ertr-119.txt item: #9 of 278 id: ertr-120 author: Van Winkle, Christine; Bueddefeld, Jill; MacKay, Kelly; Halpenny, Elizabeth title: Engaging Festival Audiences through Social Media date: 2018 words: 2058 flesch: 45 summary: Conclusion Further analyses of these data will examine theoretical models explaining relationships between social media use and non-use, consumer engagement, and customer orientation to better inform the ways that organizations can use social media to enhance the attendee experience. This research will add to the festival and social media literature to better inform the planning and facilitation of social media use for festivals to ensure that the festival experience is enhanced (rather than hindered) by engaging attendees through social media. keywords: customer; festival; media; social; use cache: ertr-120.pdf plain text: ertr-120.txt item: #10 of 278 id: ertr-121 author: Volchek, Ekaterina; Song, Haiyan; Law, Rob; Buhalis, Dimitrios title: Forecasting London Museum Visitors Using Google Trends Data date: 2018 words: 2292 flesch: 53 summary: However, the potential of search engine data for estimating the demand for tourist attractions, which is created both before and during a trip, remains underexplored. Forecasting hotel room demand using search engine data. keywords: data; google; pan; search; tourism cache: ertr-121.pdf plain text: ertr-121.txt item: #11 of 278 id: ertr-122 author: Marchiori, Elena; Scaglione, Miriam; Schegg, Roland; Cantoni, Lorenzo title: Research agenda for analysing online climate and weather information in the process of vacation planning date: 2018 words: 2555 flesch: 42 summary: In particular, three research agenda are discussed, namely: data modelling of online weather-related data and touristic flows; online representation of weather and climate information; and the role of online weather data on PVP. Several professional tools (e.g. weatheranalytics.com; enterprisesolutions.accuweather.com; bliasolutions.com, etc.) are emerging with the idea to use weather related data as a business competitive advantage. keywords: analysis; climate; data; destination; information; research; tourism; weather cache: ertr-122.pdf plain text: ertr-122.txt item: #12 of 278 id: ertr-123 author: Nixon, Lyndon title: Assessing the usefulness of online image annotation services for destination image measurement date: 2018 words: 2425 flesch: 42 summary: We present here initial results which indicate the progress that image annotation services still need to make before DMOs could use them in destination image measurement. This initial experiment has indicated that image annotation services need to be trained specifically for the use case of destination image measurement. keywords: annotation; destination; image; services; tourism; visual cache: ertr-123.pdf plain text: ertr-123.txt item: #13 of 278 id: ertr-124 author: Shen, Ye; Joppe, Marion title: Gamification in Tourism Advertising: Game Mechanics and Practices date: 2018 words: 2014 flesch: 45 summary: Keywords: gamification; tourism advertising; game mechanics; challenge; reward; recognition 1 Introduction Gamification has received much attention from both industry and academia in recent years. Specifically, how game mechanics increase engagement has not been explored adequately. keywords: challenges; game; gamification; mechanics; rewards; tourism cache: ertr-124.pdf plain text: ertr-124.txt item: #14 of 278 id: ertr-125 author: Balcı, Boran Taylan; Şimşek, Umutcan; Kärle, Elias; Fensel, Dieter title: Analysis of Schema.org Usage in the Tourism Domain date: 2018 words: 1998 flesch: 55 summary: For instance, in Hotel annotations, for 2013 and 2014 the ratio of the US are 79%, for 2015 72% and for 2016 the number decreases drastically to 28.4% which evidently shows that the schema.org adoption is increased by other countries over time. In our study, the analysis focuses the usage in a qualitative manner for tourism related types. keywords: analysis; fensel; schema.org; tourism; types cache: ertr-125.pdf plain text: ertr-125.txt item: #15 of 278 id: ertr-126 author: Şimşek, Umutcan; Fensel, Dieter title: Now We Are Talking! Flexible and Open Goal-Oriented Dialogue Systems for Accessing Touristic Services date: 2018 words: 2162 flesch: 50 summary: Accessing web services with dialogue systems has been studied in academic works (Gatius & Gonzalez, 2007), as well as using semantic web services in the context of question answering (Sonntag et al., 2007). We extend the traditional concept of dialogue systems with a semantic task manager that generates task related dialogues dynamically by processing semantic descriptions of lightweight web services. keywords: data; dialogue; services; system; task; web cache: ertr-126.pdf plain text: ertr-126.txt item: #16 of 278 id: ertr-127 author: Panasiuk, Oleksandra; Kärle, Elias; Simsek, Umutcan; Fensel, Dieter title: Defining Tourism Domains for Semantic Annotation of Web Content date: 2018 words: 2169 flesch: 47 summary: The approach provides a collection of domain specifications that were built based on domain analysis and vocabulary selection. Keywords: schema.org; semantic annotation; domain specification; e-tourism. keywords: analysis; annotation; data; domain; schema.org; specifications; types cache: ertr-127.pdf plain text: ertr-127.txt item: #17 of 278 id: ertr-128 author: Weber, Jessika; Dickinson, Janet title: Designing Location-based Augmented Reality Games for Urban Tourism: A Conceptual Framework date: 2018 words: 2686 flesch: 50 summary: Game locations were randomly introduced in the game and did not support the narrative climax (Wetzel et al., 2011), which is less stimulating in wide-area games. Keywords: location-based games, mobile game experience, tourism experience design, engagement, augmented reality, mobile game research 1 Introduction The game design of LBARGs is currently experiencing a flourishing interest from game designers (Wetzel et al., 2011), tourism researchers (Zach and Tussyadiah 2017) as well as commercial companies outside the academic context. keywords: design; engagement; game; lbargs; location; players; tourism cache: ertr-128.pdf plain text: ertr-128.txt item: #18 of 278 id: ertr-129 author: Garay, Lluis; Morales, Soledad title: Users' Engagement and Drivers in Music Festivals' Virtual Communities. A methodological proposal to understand the Case of Sonar, Primavera Sound and BAM Festivals in Barcelona date: 2018 words: 2329 flesch: 40 summary: And, it is in relation to these drivers that it is possible to reconnect users' behaviour with the brand construction process, including festival brands. 2 Conceptual Background 2.1 Festivals' virtual communities and their contents: Festival branding, Place Making and Social Capital creation Festivals, as tourism products, are important resources in the adoption of destination branding strategies (Richards & Wilson, 2004) that seek to transform fixed cultural capital into competitive advantage. keywords: brand; communities; engagement; festival; user cache: ertr-129.pdf plain text: ertr-129.txt item: #19 of 278 id: ertr-141 author: Sihombing, Anthony; Gunawijaya, Jajang; Akbar, Poeti Nazura Gulfira title: Local Tourism Awareness and Knowledge: Community Views in Wanayasa date: 2018 words: 7044 flesch: 45 summary: The second most accepted option is the idea that local people should have a voice in the decision-making process for local tourism development. This is unsurprising because scholars have long considered limited knowledge of tourism amongst residents as one of the major challenges for community participation (Byrd et al., 2008; Cole, 2006; Wilson et al., 2001), along with sustainable tourism development (Sirakaya et al., 2002; Timothy, 1999). keywords: awareness; community; development; knowledge; participation; research; residents; role; tourism; tourism development cache: ertr-141.pdf plain text: ertr-141.txt item: #20 of 278 id: ertr-142 author: Lertputtarak, Sarunya; Samokhin, Denis title: Customer Complaints about Four Star Hotels in Pattaya, Thailand date: 2018 words: 8053 flesch: 52 summary: For online hotel customer complaints, Lee & Hu (2004) analyzed 222 hotel customer e- complaints from an internet complaint forum and found complaints were concerned with service provided not agreed upon, service declined in quality, rude staff, service never provided, overcharged, misleading advertising, unresponsive to requests for assistance, staff were confused/inefficient, unexpected/hidden fees, refused to adjust fees as guaranteed, refused to honor cancellations, service stopped, failed to credit promotional discounts, and payment was not credited. Yuksel, A., Kilinc, U.K., & Yuksel, F. (2006).Cross-national analysis of hotel customers’ attitudes toward complaining and their complaining behaviors. keywords: comments; complaints; customer; ertr; hotel; http://ertr.tamu.edu; information; journal; management; quality; research; review; rooms; service; staff; tourism; vol cache: ertr-142.pdf plain text: ertr-142.txt item: #21 of 278 id: ertr-143 author: Lima, Rita; Vicente, Paula title: Exploring the relationship between hostel service quality and guests’ satisfaction: a comparison between younger and older guests date: 2018 words: 4853 flesch: 56 summary: The change in the profile of hostel guests has been driven by technology and by increased purchasing power but the communal nature of hostel facilities continues to be an important reason to stay in hostels. The social atmosphere, the common areas and the http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14, No. 5/6, 2017 http://ertr.tamu.edu 244 informal ambiance have been identified by several authors as the core service dimensions crucial to create a sense of overall satisfaction among hostel guests (Borovskaya & Dedova 2014, Brochado et al. 2015, Bunda 2014, Godfrey 2011, Moisă 2010, Pearce 2009, O’Regan 2010, Rodríguez 2011, Silva 2014, Vaals 2013). keywords: ertr; group; guests; hostel; quality; research; review; satisfaction; service; staff; tourism; vol cache: ertr-143.pdf plain text: ertr-143.txt item: #22 of 278 id: ertr-144 author: Santos, Xosé M.; Lopez, Lucrezia title: The location of tourist accommodation in Santiago de Compostela from a client perspective. date: 2018 words: 6337 flesch: 52 summary: In the case of Santiago, this process can clearly be noted as hotel location fits the criteria developed by those theories. Unlike the study by Shoval et al. (2011), which analysed the behaviour of the tourist based on hotel location, we aim to evaluate the rating given by the visitor to the location of the accommodation. keywords: accommodation; centre; city; ertr; hotel; location; management; research; review; santiago; tourism; vol cache: ertr-144.pdf plain text: ertr-144.txt item: #23 of 278 id: ertr-145 author: Choi, Danny Woosik; Pate, Josh title: An American hotel expatriate’s view on Chinese culture: Perspectives on cultural dimensions and managerial philosophies date: 2018 words: 7882 flesch: 47 summary: Second, based on new findings in the current study, an empirical tool measuring cultural difference can be developed and examined to see if the tool explains cultural differences. The negative effects of having an ethnic and culturally diverse workforce are from departmental concentration of ethnic groups, from language differences, and from cultural differences (Christensen-Hughes, 1992). keywords: chinese; culture; differences; ertr; hotel; http://ertr.tamu.edu/; industry; management; managers; research; review; study; tourism; vol cache: ertr-145.pdf plain text: ertr-145.txt item: #24 of 278 id: ertr-146 author: Perera, Priyan; Vlosky, Richard P. title: Understanding Ecotourist Behavior: The Case of Forest-based Ecotourism in Sri Lanka date: 2018 words: 7972 flesch: 35 summary: Table 11 summarizes the standardized path coefficients and hypothesis testing results for ecotourism behavior model. Using forest-based recreational areas in Sri Lanka as the geographic focus, this study proposes an ecotourism behavioral model based on Ajzen's Theory of Planned Behavior, incorporating knowledge and satisfaction as predictors of ecotourism behavior. keywords: behavior; control; ecotourism; ertr; factor; intentions; items; knowledge; model; research; review; satisfaction; table; tourism research; vol cache: ertr-146.pdf plain text: ertr-146.txt item: #25 of 278 id: ertr-147 author: Pabel, Anja title: Emerging Scholar Profile: Dr. Anja Pabel date: 2018 words: 738 flesch: 42 summary: As part of this focus she has looked at the impact of issues such as the use of social media for marketing purposes at small regional leisure destinations; coral reef tourism; wildlife tourism opportunities including the cassowary; and the demand and supply of indigenous tourism in TNQ. She is currently co- editing a book on coral reef tourism with Prof Bruce Prideaux. keywords: anja; humour; tourism cache: ertr-147.pdf plain text: ertr-147.txt item: #26 of 278 id: ertr-161 author: Ariffin, Ahmad Azmi M.; Maghzi, Atefeh; Soon, Jason Lam Mun; Alam, Syed Shah title: Exploring the Influence of Hospitality on Guest Satisfaction in Luxury Hotel Services date: 2018 words: 6599 flesch: 52 summary: The second most important dimension to the hospitality accorded by hotel services is “Warm welcoming” (Ariffin & Maghzi, 2012). In the context of hotel services, this welcoming tradition would include the heartfelt greeting and the opening of the door to the guests when they first step into the hotel. keywords: comfort; dimensions; guest; heart; hospitality; hotel; journal; luxury; personalization; research; satisfaction; service; tourism cache: ertr-161.pdf plain text: ertr-161.txt item: #27 of 278 id: ertr-162 author: Zain, Nor Adilah Md.; Zahari, Mohd Salehuddin Mohd; Hanafiah, Mohd Hafiz Mohd title: Food and Tourism Destination Image: Moderating Effect of Local Food Consumption date: 2018 words: 5085 flesch: 48 summary: Destination food image and intention to eat destination foods: a view from Korea. However, food tourism is interchangeably used with other terminologies such gastronomic tourism and culinary tourism (Ab Karim & Chi, 2010; Jalis et al., 2007). keywords: consumption; destination; destination image; food; food tourism; image; journal; research; tourism; tourists cache: ertr-162.pdf plain text: ertr-162.txt item: #28 of 278 id: ertr-163 author: Younesi, Armin; Navidinia, Hossein; Ozhan, Amir Raies title: Tourism discourse analysis: Comparing the vocabulary features used in the original and translation of Iranian tourism texts date: 2018 words: 4414 flesch: 56 summary: Key words: Tourism texts, translation, Durán Muñoz’s (2011) framework, vocabulary features Armin Younesi Department of English Language Faculty of Humanities University of Birjand PO Box 615/97175 University Blvd., Birjand Iran Phone: Considering the paucity of studies on tourism discourse and its requirements, the present study aims to examine the vocabulary features of the Iranian tourism websites and their translation based on Durán Muñoz’s (2011) suggestions for the required characteristics of tourism texts. keywords: discourse; features; language; research; texts; tourism; translation; words cache: ertr-163.pdf plain text: ertr-163.txt item: #29 of 278 id: ertr-164 author: Regev, Sharon Teitler title: Willingness to pay for safe flights during and after crises date: 2018 words: 3125 flesch: 50 summary: In addition, older people who had travelled abroad at least twice and those with stronger ties to religion were willing to pay more for airline tickets. Willingness to pay (WTP) for airline tickets has been the focus of some scholarly work, which has found that factors such as leg room and reliability have a strong impact on WTP for airline tickets, while WTP for reduced penalties in case of a flight change is relatively low (Balcombe, Fraser & Harris, 2009; Espino, Martin & Roman, 2008; Lee & Luengo-Prado, 2004; Martin, Roman & Espino, 2008). keywords: age; airline; research; tourism; vol; willingness; wtp cache: ertr-164.pdf plain text: ertr-164.txt item: #30 of 278 id: ertr-165 author: Bristow, Robert S.; Keenan, Dylan title: A study of Fright Tourism during Hallowe’en date: 2018 words: 5322 flesch: 61 summary: Key words: fright tourism, dark tourism, haunted attractions, fear Robert S. Bristow Geography and Regional Planning Westfield State University 577 Western Ave. The sensation provided by haunted attractions, is a theme of interest in this attempt to define fright tourism as a lighter form of dark tourism. keywords: attraction; dark; ertr; experience; fears; journal; research; review; tourism; tourism research; tourists; travel; vol cache: ertr-165.pdf plain text: ertr-165.txt item: #31 of 278 id: ertr-166 author: Hassan, Azizul; Kokkranikal, Jithendran title: Tourism policy planning in Bangladesh: Background and some steps forward date: 2018 words: 2794 flesch: 40 summary: Entrepreneurship development and innovation need to be an important priority area for Bangladesh tourism policy. This study is based on data and information on Bangladesh tourism from online resources and existing literature. keywords: bangladesh; development; policies; policy; sector; tourism cache: ertr-166.pdf plain text: ertr-166.txt item: #32 of 278 id: ertr-167 author: Stienmetz, Jason L title: Emerging Scholar Profile: Dr. Jason L. Stienmetz date: 2018 words: 1011 flesch: 30 summary: First and foremost, the study established that network principles hold true for tourism destinations and validates the “value network” paradigm of destination value creation. This work also suggests that destination systems can be managed through an understanding of their network structures and that tourism destinations should not be considered as amalgams of independent touchpoints, but instead as dynamic systems where outcomes are dependent on the relationships between touchpoints. keywords: jason; research; tourism cache: ertr-167.pdf plain text: ertr-167.txt item: #33 of 278 id: ertr-184 author: Syed Azhar, Sharifah Nurlaili Farhana; Khanafi, Siti; Hassan, Mohd; Sibly, Suzyrman title: Agrotourism in Malaysia: A Study of its Prospects Among Youth in Pekan Nanas, Pontian date: 2020 words: 4956 flesch: 45 summary: In fact, in 2008, Malaysia tourism industries employ 1.7 million workers or approximately 16% of the total employment making the sector a major employer (EPU, 2010). Farhana Syed Azhar Universiti Sains Malaysia Siti Nurnabilah Md Khanafi Tanaemas Agro Business Enterprise Mohd Sayuti Hassan Universiti Sains Malaysia Suzyrman Sibly Universiti Sains Malaysia Agrotourism in Malaysia: A Study of its Prospects Among Youth in Pekan Nanas, Pontian The agrotourism industry in Malaysia has shown an increased interest among young tourists. keywords: activities; agrotourism; destination; ertr; malaysia; nanas; pekan; research; respondents; tourism; vol; youth cache: ertr-184.pdf plain text: ertr-184.txt item: #34 of 278 id: ertr-204 author: Cardenas, Erika title: Demographic and urban impacts of tourism policies in Puerto Vallarta, Mexico date: 2018 words: 7085 flesch: 57 summary: Chiapanecos en la zona metropolitana de Puerto Vallarta. e-Review of Tourism Research (eRTR), Vol. 15, No. 2-3, 2018 http://ertr.tamu.edu 92 Erika Cardenas El Colegio de Jalisco Demographic and urban impacts of tourism policies in Puerto Vallarta, Mexico This paper has two objectives: the first is to review tourism policies that have been implemented in the Mexican coastal municipality of Puerto Vallarta, Jalisco, and the second is to analyze demographic and urban impacts of these policies in the selected territory. keywords: de puerto; del; development; ertr; growth; http://ertr.tamu.edu/; jalisco; méxico; population; puerto; puerto vallarta; research; review; tourism; turismo; universidad; vallarta; vol cache: ertr-204.pdf plain text: ertr-204.txt item: #35 of 278 id: ertr-205 author: Douglas, Anneli; Lubbe, Berendien; van Rooyen, Adrene title: Profiling business travellers who use mobile travel applications date: 2018 words: 6033 flesch: 52 summary: It is thus necessary to discover segments (profiles) of travellers who utilise mobile business travel applications so that these applications could be designed to provide customized, flexible, personalized, specific tourism services as required (Budd and Vorley, 2013; Thakran and Verma, 2013; Verma, Stock and McCarthy, 2012) that would ultimately render consumer acceptance. [functions of mobile business travel applications]) and those developed by Goh et al. (2009:37) [mobile tourism services in a leisure context]; Kim et al. (2008:399), Wang et al. (2014:7) keywords: applications; business; cluster; ertr; mobile; research; review; stage; tourism; travel; travellers; use; vol cache: ertr-205.pdf plain text: ertr-205.txt item: #36 of 278 id: ertr-206 author: Fogle, E'Lisha V.; Duffy, Lauren N. title: Guiding practices for implementing an eco-certification program: A case study of Ecotourism Australia date: 2018 words: 7474 flesch: 33 summary: ‘Playing politics’ is necessary to further an agenda of sustainable development and earn the support of important stakeholder groups (e.g., tourism businesses, PAMs, government officials). Organizations like EA have been able to fill the gap of government leadership in the area of sustainability by providing a mechanism for voluntary involvement through certification programs for those organizations wanting to set higher standards for positive environmental behavior for themselves. keywords: australia; businesses; certification; development; eco; ecotourism; ertr; gil; http://ertr.tamu.edu/; industry; operators; program; research; review; tourism; tourism research; vol cache: ertr-206.pdf plain text: ertr-206.txt item: #37 of 278 id: ertr-207 author: Memarzadeh, Faranak; Anand, Suleha title: The Impact of Frequency of Stay on Business Travelers’ Ratings of Hotel Attributes date: 2018 words: 3745 flesch: 54 summary: Dynamic benchmarking of hotel service quality. Different types of hotel guests have varying desires in terms of expected service attributes (Dolnicar & Otter, 2003; Ariffin & Maghzi, 2012). keywords: attributes; business; hotel; importance; research; satisfaction; service; stays; travelers cache: ertr-207.pdf plain text: ertr-207.txt item: #38 of 278 id: ertr-208 author: Dulyadaweesid, Nonnadhi; Sirisunhirun, Somboon title: The development of sustainable tourism indicators in Thailand date: 2018 words: 5858 flesch: 42 summary: Keywords: Sustainable tourism indicators, Sustainable tourism, Exploratory factor analysis Nonnadhi Dulyadaweesid Public Policy and Public Management Program, Department of Social Sciences Faculty of Social Sciences and Humanities Mahidol University 999 Phuttamonthon 4 Road Salaya Nakhon Pathom ,73170 Thailand Phone: At the conference, sustainable tourism development was defined as “ development that can meet the needs of tourists and owners” . keywords: communities; component; development; indicators; management; people; public; research; thailand; tourism; variables cache: ertr-208.pdf plain text: ertr-208.txt item: #39 of 278 id: ertr-209 author: Dalakis, Antonios; Yfantidou, Georgia; Costa, George; Matsouka, Ourania; Tsitskari, Efstratia title: Tourists' perspective and nationality impact on destination competitiveness date: 2018 words: 7525 flesch: 43 summary: Competitiveness is determined by the synergy of interrelations of primary, secondary and tertiary offerings of tourist destinations, the evaluation of competitiveness is based on clearly quantifiable comparative indicators primarily influenced by their prioritization (Pavolová, Bakalár, & Pavol, 2016). Therefore, further research can extend the number of nationalities and tourist destinations to be taken into consideration the results of the empirical studies and the findings, where possible. keywords: activities; competitiveness; destination; destination competitiveness; ertr; experience; factor; http://ertr.tamu.edu/; place; quality; research; review; tourism; tourism research; tourists; university; vol cache: ertr-209.pdf plain text: ertr-209.txt item: #40 of 278 id: ertr-210 author: Tavares, Jean Max; Sawant, Madhuri; Ban, Olimpia title: A study of the travel preferences of generation Z located in Belo Horizonte (Minas Gerais – Brazil) date: 2018 words: 5959 flesch: 50 summary: In fact, those regions who can offer sea & sand tourism and wish to attract Generation Z tourists should make increased efforts with their advertising. Key words: Generation Z, travel, preferences, product development. keywords: accommodation; ertr; generation; http://ertr.tamu.edu/; market; preferences; research; review; table; tourism; tourism research; travel; vol; youth cache: ertr-210.pdf plain text: ertr-210.txt item: #41 of 278 id: ertr-211 author: Hsu, Chia-Chien; Sandford, Brian A. title: Leisure Farming In Taiwan: The Evolution of a Subset of Rural Tourism Set Apart From Traditional Agri-Tourism date: 2018 words: 4029 flesch: 47 summary: [001] (620) 235 4972 Email: bsandford@pittstate.edu http://ertr.tamu.edu/ mailto:hsu127@hotmail.com mailto:bsandford@pittstate.edu e-Review of Tourism Research (eRTR), Vol. 15, No. 2-3, 2018 http://ertr.tamu.edu 243 Introduction Agri-tourism, existing for more than 100 years (Glenn & Rounds, 1997; Busby & Rendle, 2000), and also known as agricultural tourism, farm tourism, or farm-based tourism, is an alternative use of farm or agricultural based property. As Fleischer and Tchetchik (2005) pointed out: The role of the farm and farmer is to supply the background that provides farm tourism with its unique feature…successful farm accommodations are located in an aesthetically pleasing, tranquil countryside environment: there is no reference to farm activities. keywords: activities; agri; agriculture; farm; farming; leisure; research; taiwan; tourism cache: ertr-211.pdf plain text: ertr-211.txt item: #42 of 278 id: ertr-212 author: Tontus, H. Omer; Nebioglu, Saniye title: Drivers of Healthcare Globalisation and Their Effects on Medical Tourism date: 2018 words: 5453 flesch: 33 summary: Factors which foster medical tourism include demographic changes, remodeling of the healthcare industry, modern technological changes and advanced medical practices, including cost and quality considerations. In this commentary, we attempt to evaluate the drivers of healthcare globalization and their effects on medical tourism and destination selection of medical travellers. keywords: countries; ertr; healthcare; international; medical; patients; research; review; services; tourism; travel; vol cache: ertr-212.pdf plain text: ertr-212.txt item: #43 of 278 id: ertr-213 author: Jeffrey, Heather L. title: Emerging Scholar Profile: Dr. Heather L. Jeffrey date: 2018 words: 866 flesch: 51 summary: I enjoy travelling and living in other countries, as I suppose many tourism researchers do, but I do find it difficult to reconcile my knowledge of the negative environmental impacts with my own practice. e-Review of Tourism Research (eRTR), Vol. 15, 2-3, 2018 http://ertr.tamu.edu 273 keywords: jeffrey; research; tourism cache: ertr-213.pdf plain text: ertr-213.txt item: #44 of 278 id: ertr-214 author: Kim, Jinwon title: Emerging Scholar Profile: Dr. Jinwon Kim date: 2018 words: 1065 flesch: 22 summary: The focus of Jinwon’s research is community recreation planning in the context of environmental justice, which refers to the fair treatment of all people regardless of their racial/ethnic or socioeconomic factors with respect to environmental benefits and costs. Jinwon’s work can provide public leisure agencies a powerful methodological technique with which to better understand local patterns of recreation equity research. keywords: jinwon; recreation; research; tourism cache: ertr-214.pdf plain text: ertr-214.txt item: #45 of 278 id: ertr-215 author: Sampaio, Sarah Machado Marques title: Book Review: RISK AND SAFETY CHALLENGES FOR RELIGIOUS TOURISM AND EVENTS date: 2018 words: 1079 flesch: 37 summary: e-Review of Tourism Research (eRTR), Vol. 15, No. 2-3, 2010 http://ertr.tamu.edu/ 279 Sarah Machado Marques Sampaio PhD Candidate CEEDR – Centre for Enterprise and Economic Development Research Middlesex University – London, UK A Book Review: RISK AND SAFETY CHALLENGES FOR RELIGIOUS TOURISM AND EVENTS* Risk and Safety Challenges for Religious Tourism and Events is a volume of 15 chapters on risk and safety management for religious tourism and pilgrimage. The book explores the risks and safety challenges faced by tourists and worshippers while visiting holy and pilgrimage sites and religious events, on a global scale. keywords: risk; safety; tourism cache: ertr-215.pdf plain text: ertr-215.txt item: #46 of 278 id: ertr-229 author: Michael, Noela; Zaman, Mustafeed; Gorpe, T. Serra title: A case study of developing leadership and creativity skills in higher education (HE) students date: 2018 words: 8870 flesch: 44 summary: To further enhance student learning and personal development, institutions of higher education (HE) should create intentional conditions to motivate and inspire students to devote time and energy to educationally purposeful activities. Guest speakers as part of the learning experience The involvement of industry guest speakers is an innovative active learning strategy and an invaluable educational tool (Wolfe, 2006). keywords: education; ertr; event; experience; guest; http://ertr.tamu.edu/; industry; knowledge; learning; research; review; speakers; students; study; tourism; university; vol cache: ertr-229.pdf plain text: ertr-229.txt item: #47 of 278 id: ertr-230 author: Williams, Russell B. title: Hijacked Destination Images? Autonomous Representations of Dubai and Abu Dhabi in The Amazing Race, U.S.A date: 2018 words: 9673 flesch: 56 summary: The manifest pull-factors of these sources of Abu Dhabi image indicate that they are different. His current research focuses on destination image in reality-competition television programs, the application of augmented-reality games in tourism and the impact of advertising placements in video games. keywords: abu; abu dhabi; culture; destination; dhabi; dubai; ertr; image; latent; race; research; review; tar; tourism; tourism research; vol cache: ertr-230.pdf plain text: ertr-230.txt item: #48 of 278 id: ertr-231 author: Ogden, Michael R.; Price, Melissa Lee; Michael, Noela title: Explore Like a Local: Student Generated Websites as Representation of Emirati Perspectives on Dubai Tourism date: 2018 words: 5535 flesch: 41 summary: Visit Dubai, the official enterprise website for Dubai tourism wishes to promote Dubai as a cultural heritage destination. Engaging tourism students through multimedia teaching and active learning. keywords: dubai; ertr; heritage; http://ertr.tamu.edu; learning; media; research; review; students; tourism; university; user; vol; web cache: ertr-231.pdf plain text: ertr-231.txt item: #49 of 278 id: ertr-232 author: Valek, Nataša Slak; Fotiadis, Anestis title: The support of the UAE nationals towards EXPO 2020 – a fuzzy logic approach date: 2018 words: 5737 flesch: 55 summary: The questionnaire was self-administered, but based on previous research and consisted of 4 tested dimensions: tourism perception (Látková & Vogt, 2012), evaluation of positive event impacts (Kaplanidou et al., 2013), negative event impacts (Kim, Juh, Walker & Drane, 2015) and individuals’ support towards the event (Ye et al., 2012). Key words: Emirati nationals, mega-event, United Arab Emirates, event impacts, perception Nataša Slak Valek Associate Professor of Tourism Zayed University College of Communication and Media Sciences Khalifa Bin Zayed City, South Exit Khalifa B P.O. Box 144534 Abu Dhabi, United Arab Emirates Phone number: +971 2 599 3779 Email: natasa.slakvaelek@zu.ac.ae Anestis Fotiadis Associate Professor of Tourism Zayed University College of Communication and Media Sciences Khalifa Bin Zayed City, South Exit Khalifa B P.O. Box 144534 Abu Dhabi, United Arab Emirates Tel: +971 2 599 3473 Email: Anestis.fotiadis@zu.ac.ae Nataša Slak Valek, Ph.D. in Business, specializes in Tourism. keywords: abu; dhabi; event; expo; impacts; journal; perception; research; support; tourism; tourism research; uae cache: ertr-232.pdf plain text: ertr-232.txt item: #50 of 278 id: ertr-233 author: Gomba, Cezalyn AML; Hyland, Lynda; Paris, Cody Morris title: Tourist Perceptions of Dubai and Expo2020 date: 2018 words: 5631 flesch: 55 summary: Additional questions focused on destination information sources, reasons for visiting Dubai, familiarity with Dubai Expo 2020, previous travel behavior and demographics. An additional aim of the study was to examine the tourists’ perceptions of marketing campaigns with relation to Dubai Expo 2020. keywords: destination; dubai; ertr; expo; image; management; marketing; research; review; tourism; tourists; vol cache: ertr-233.pdf plain text: ertr-233.txt item: #51 of 278 id: ertr-234 author: Fieger, Peter; Rice, John title: Modeling Chinese Inbound Tourism Arrivals into Christchurch date: 2018 words: 3145 flesch: 47 summary: Our paper thus has three aims: first to evaluate the predictive capacity of all three approaches, second to assess the value of including search data in the multivariate model and third to assess the value of Baidu search data for predicting Chinese outbound tourism demand. Google search data has proven useful in enhancing predictive models, but Google is not universally available. keywords: arrivals; chinese; christchurch; data; forecasting; research; search; tourism cache: ertr-234.pdf plain text: ertr-234.txt item: #52 of 278 id: ertr-235 author: Tseng, Yung-Ping title: Value Co-creation Experience and Service Performance in a Tourism Oriented Social Enterprise date: 2018 words: 7405 flesch: 45 summary: They also attracted more people to participate in NF activities, producing new value through co-creation. 5. I escape the stress of reality when I participate in NF activities. keywords: activity; consumers; creation; enterprise; ertr; quality; research; review; service; tourism; value; volunteers cache: ertr-235.pdf plain text: ertr-235.txt item: #53 of 278 id: ertr-236 author: Jeffrey, Heather; Riccio, Assia; Paris, Cody Morris title: Let’s Sit at the Table for Women’s Empowerment date: 2018 words: 3037 flesch: 49 summary: A lack of women chefs Gender segregation both vertically and horizontally has been noted within both the tourism and the hospitality literature (Campos-Soria, et al., 2015; Pinar, et al., 2011). There is also a gap between research and industry, future research could focus on women chefs and students, and their career decisions to ascertain why they are/not choosing the culinary industry. keywords: chefs; gender; hospitality; kitchen; research; tourism; women cache: ertr-236.pdf plain text: ertr-236.txt item: #54 of 278 id: ertr-238 author: McWha (Blaer), Madelene title: Emerging Scholar Profile: Dr. Madelene McWha (Blaer) date: 2018 words: 1104 flesch: 36 summary: While she has published research on the concept of sustainable travel writing that promotes cross-cultural understanding, socio-cultural and environmental advocacy and the benefits of tourism to communities, she would like to conduct more research in this field and is interested in exploring how different destination management organisations manage, promote and contribute to sustainable tourism development. She was elected Treasurer of the Travel and Tourism Research Association (TTRA) Asia Pacific Chapter, which is a member- based association that unites the research community, including academics, professional practitioners, and users of research. keywords: madelene; research; tourism; travel cache: ertr-238.pdf plain text: ertr-238.txt item: #55 of 278 id: ertr-255 author: Wongkit, Methawee; Boonyanmethaporn, Watsida title: Dental Tourism Development in Thailand: A Perspective of Service Providers date: 2020 words: 7366 flesch: 46 summary: A Perspective of Service Providers This study aimed to examine the perspectives of dental service providers on the supply side of dental tourism. A recent study conducted by Jaapar et al. (2017) seems to be a kick-off on dental tourism, as it attempts to determine the profiles, motivations, and satisfaction of dental tourists. keywords: care; clinics; dental; medical; patients; research; service; study; thailand; tourism; tourists; treatment; vol cache: ertr-255.pdf plain text: ertr-255.txt item: #56 of 278 id: ertr-259 author: Rezapouraghdam, Hamed; Behravesh, Elaheh; Ari, Engin; Doh, Winifred Lema title: Cost-Benefit Analysis of Educational Tourism in North Cyprus: A Qualitative Study of the Socio-economic Impacts date: 2018 words: 6564 flesch: 48 summary: Each year, millions of people pursue their higher education overseas; hence higher education is considered as a type of student tourism that contributes to national income, employment and the wealth of local citizens (Katircioğlu, 2014). In contrast to previous studies that have mostly relied on figures and numbers to assess the socio-economic impacts of educational tourism, this study makes a two-fold contribution to the literature. keywords: cyprus; development; economy; ertr; famagusta; http://ertr.tamu.edu/; impacts; research; review; students; study; tourism; tourism research; university; vol cache: ertr-259.pdf plain text: ertr-259.txt item: #57 of 278 id: ertr-260 author: Smith, Carolien; Leonard, Llewellyn title: Examining governance and collaboration for enforcement of hotel greening in Gauteng, South Africa: Towards a network governance structure date: 2018 words: 5909 flesch: 41 summary: Furthermore, financial support from the NDT for establishments to be graded would encourage the implementation of hotel greening initiatives through the inclusion of green initiatives in the TGCSA’s criteria. Examining governance and collaboration for enforcement of hotel greening in Gauteng, South Africa: Towards a network governance structure Greening is an effective way for hotels to minimise their impact on the environment. keywords: africa; environmental; governance; government; greening; hotel; research; south; tgcsa; tourism; vol cache: ertr-260.pdf plain text: ertr-260.txt item: #58 of 278 id: ertr-261 author: Sroypetch, Supattra; Carr, Neil title: Backpacker perceptions of Thailand’s image: Positives, problems and potential opportunities date: 2018 words: 2738 flesch: 41 summary: Destination image, therefore, can significantly influence the success or failure of tourist destinations (Avraham, 2016). Although studies on destination image are extensive, relatively few have examined backpacker tourism in the context of destination image. keywords: destination; image; international; research; review; sex; thailand; tourism cache: ertr-261.pdf plain text: ertr-261.txt item: #59 of 278 id: ertr-262 author: Deichmann, Joel I; Murphy, Brittani title: A Survey Investigation of International Tourist Motivations and Impediments in the Republic of Croatia date: 2018 words: 7725 flesch: 44 summary: The research design and survey instrument are grounded in the scholarly literature on tourist motivations (Lew, 1987; Marris, 1986) and inhibitors (Alejziak, 2013). Comparative analysis of tourist motivations by nationality and destinations. keywords: croatia; ertr; http://ertr.tamu.edu/; mean; motivations; research; respondents; review; satisfaction; survey; tourism; tourism research; tourists; travel; vol cache: ertr-262.pdf plain text: ertr-262.txt item: #60 of 278 id: ertr-263 author: Harun, Amran; Obong, Amat; Kassim, Abdul Wahid Mohd; Lily, Jaratin title: The Effects of Destination Image and Perceived Risk on Revisit Intention: A Study in the South Eastern Coast of Sabah, Malaysia date: 2018 words: 5761 flesch: 45 summary: The dimensions were adopted because they represent the complete image of tourist destinations in the Southern Eastern Coast of Sabah. The questionnaire also contained three filtering questions to identify whether the respondents (1) were aged 18 and above; (2) were tourists from outside Sabah; and (3) had visited Tawau, Semporna, Lahad Datu and Kunak. Measurements for infrastructure, travel environment, natural attraction, and entertainment and event were adopted mainly from Chi and Qu (2008) because these dimensions represent the complete image of tourist destinations in the Southern Eastern Coast of Sabah. keywords: destination; entertainment; image; intention; malaysia; research; revisit; risk; sabah; tourism; tourists; travel cache: ertr-263.pdf plain text: ertr-263.txt item: #61 of 278 id: ertr-264 author: Luo, Jian Ming title: Emerging Scholar Profile: Dr. Jian Ming Luo date: 2018 words: 690 flesch: 28 summary: At the City University of Macau, Dr. Luo has taught undergraduate modules in Gaming Business Management, Travel Agent Operation and Management, Service Marketing, International Hospitality Management, and e-Commerce. Dr. Luo has taught post-graduate modules in Service Management (Master Level), Environmental Management (Master Level), and Case Study in Tourism Business Administration (Doctoral Level). keywords: management; tourism cache: ertr-264.pdf plain text: ertr-264.txt item: #62 of 278 id: ertr-265 author: Codina, Rosa title: Emerging Scholar Profile: Dr. Rosa Codina date: 2018 words: 676 flesch: 39 summary: Other research interests include gender issues in tourism, women entrepreneurship, Indigenous tourism, as well as the role of tourism and festivals in developing and sustaining local identities. Rosa continued to travel extensively as an adult and as a result of her experience, decided to pursue tourism studies, earning a BA (hons) in International tourism management from Bournemouth University in 2009. keywords: research; tourism cache: ertr-265.pdf plain text: ertr-265.txt item: #63 of 278 id: ertr-268 author: Valduga, Vander; Henriqueta, Maria title: Hospitality and Tourism in the Slow Food Movement: An Analysis of Commensality in Everyday Life in Brazil date: 2020 words: 7617 flesch: 51 summary: Seasonal food and adaptation to the consumption of Slow Food products were studied by Bingen, Sage, and Sirieix (2011); entrepreneurship in the context of Chinese rural tourism and producers sharing the views of movement was addressed by Zhao, Ritchie, and Echtner (2011); gender issues in the Italian countryside and the Slow Food movement were analyzed by Wilbur (2014); Patrignani and Whitehouse (2013) gave an overview of Slow Tech, drawing a parallel with the good, clean and fair food principles, getting people to think on the pursuit of more ethical and clean information and communication technologies; and http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 18, No. 1, 2020 http://ertr.tamu.edu 131 Buchi ( 2013) also drew a parallel between the global scientific communication and the good, clean and fair principles, which, like Slow Food, is not yet a global reality. The convivia carries out the regional and territorial actions, currently, 1,500 throughout the world (Slow Food Brazil, 2017). keywords: brazil; commensality; convivia; ertr; food; hospitality; http://ertr.tamu.edu/; knowledge; movement; place; products; research; review; social; tourism; tourism research; vol cache: ertr-268.pdf plain text: ertr-268.txt item: #64 of 278 id: ertr-270 author: Zucco, Fabrícia Durieux; Falaster, Christian; Theiss, Tatiana; Kraus, Camila Belli title: BEHAVIORAL PROFILES IN SHARING TOURISM EXPERIENCES IN VIRTUAL NETWORKS date: 2020 words: 9118 flesch: 51 summary: Sotiriadis and Sotiriadis (2017) highlight several strategies that firms related to tourism can use to use shared tourism experience at their advantage. The collection of information is feasible through blogs and social networking, sharing experiences, and opinions of tourists (Thomaz, 2014). keywords: blumenau; ertr; experiences; http://ertr.tamu.edu/; information; media; networks; research; review; share; sharing; tourism; tourism research; tourists; travel; users; vol cache: ertr-270.pdf plain text: ertr-270.txt item: #65 of 278 id: ertr-279 author: Andriyani, Anak Agung Ayu Dian title: Phenomenon of Multilingual Society among Tourist Actors: A Case Study at Kuta Beach of Bali date: 2020 words: 4930 flesch: 55 summary: According to provincial Bali statistics, the number of foreign tourists who visited Bali Island in July 2018 was 624,366. TA in Bali already have the ability to communicate with foreign tourists using their native languages. keywords: bali; beach; japanese; kuta; language; phenomenon; research; seller; study; tourism; tourists cache: ertr-279.pdf plain text: ertr-279.txt item: #66 of 278 id: ertr-284 author: Vasconcelos, César Ricardo Maia de; Barreto Miranda, Ana Lucia Brenner; Oliveira Freire, Bruna Gonçalves de; Pimentel, Alda Cristina Mariano title: The importance of environmental scanning: a study on the Brazilian hotel industry date: 2021 words: 9176 flesch: 46 summary: Qualitative analysis of hotel strategies Based on the analysis of the missions and visions of the 50 largest hotel chains, and according to the Hospitality in Numbers - Brazil 2017, it was possible to delimit the strategic directions that the hotels seek to achieve in the competitive environment. Although it seems a presaged and common-sense result, the analysis of occurrences of the keywords is presented as a justification for the choice of the theme of the present research and confirms the results that will be presented below since understanding the clients' satisfaction becomes a nonissue for the smooth development of hotel strategies. keywords: environment; ertr; guests; hotel; http://ertr.tamu.edu/; information; research; respondents; review; satisfaction; scanning; surveys; tourism; tourism research; vol cache: ertr-284.pdf plain text: ertr-284.txt item: #67 of 278 id: ertr-293 author: Takahashi, Kantaro title: Determinants to Configure the Economy of Tourist Industries for the Tourism-Led Growth Hypothesis date: 2018 words: 3788 flesch: 46 summary: Keywords: Tourism economic impact; Tourism-led growth hypothesis, Binary Model, Small States Economies Kantaro TAKAHASHI Doctoral Student of Tokyo Metropolitan University Graduate School of Urban Environmental Science Department of Tourism Science 1-1 Minamioosawa, Hachioji, Tokyo, 192-0379, Japan Phone: 070-5408-6986 Email: kanta69s@gmail.com Kantaro Takahashi is a Ph.D. student at the Department of Tourism Science, Graduate Schools of Urban Environmental Science, Tokyo Metropolitan University. Land development such as infrastructure facilities would be significant for tourism industries, and thus, this variable would have a positive sign. keywords: countries; development; economy; effect; ertr; growth; industry; research; review; tourism; vol cache: ertr-293.pdf plain text: ertr-293.txt item: #68 of 278 id: ertr-294 author: Jurakanit, Krip; Taweepornpatomkul, Suchart title: Potential Development of the MICE industry in Hat Yai District, Songkhla Province date: 2018 words: 6996 flesch: 44 summary: Hat Yai hotels should be supported to organize small meetings that meet the venue standards of Thailand’s MICE Venue Standards project. Regarding the sufficiency of accommodation, the survey found that Hat Yai hotels had high potential because there are a lot of hotels providing services to accommodate groups of tourists from Thailand and Asia. keywords: convention; ertr; hat; hat yai; industry; international; mice; mice industry; potential; research; review; thailand; tourism; vol; yai cache: ertr-294.pdf plain text: ertr-294.txt item: #69 of 278 id: ertr-295 author: Lam, Chi Fung; Luo, Jian Ming title: Museumpark Revisit: A Data Mining Approach in the Context of Hong Kong date: 2018 words: 1712 flesch: 51 summary: The museums included were the Space Museum, Museum of Art, Museum of History, Science Museum, and Heritage Museum as other museums did not yield sufficient data. It is important for tourism managers to understand the synergistic effects between museums in tourism management. keywords: hong; kong; museum; museumpark; tourism cache: ertr-295.pdf plain text: ertr-295.txt item: #70 of 278 id: ertr-296 author: Perles-Ribes, José Francisco; Ramón, Ana title: Obliquity in Tourism Economics: Smart and Sustainable Tourist Destinations date: 2018 words: 3315 flesch: 39 summary: This article argues that smart tourism destinations represent the first real opportunity to make the concept of sustainable tourism operational. The recent emergence of the concept and paradigm of smart tourist destinations has given rise to a proliferation of initiatives to convert many tourism destinations into smart tourism destinations. keywords: concept; destinations; development; perles; research; sustainability; tourism; tourism destinations cache: ertr-296.pdf plain text: ertr-296.txt item: #71 of 278 id: ertr-297 author: Brusadin, Leandro Benedini title: The Gift Theory and the Triad of Hospitality Ancient and Modern date: 2018 words: 6544 flesch: 46 summary: Nevertheless, there have been other studies that we can relate to this perspective, although sometimes the economic analysis tends to prevail at the expense of the complexity of society Therefore, examples of primitive gifts can be mentioned in the following rituals: the potlatch, practiced by indigenous tribes in Northwest America, refer to a notion of credit and honour; the o kula, practiced by inhabitants of the Trobriand Islands in which the precious goods that circulate in the opposite sense in accordance with sex, were inseparable between their symbolic and utilitarian values. Introduction “The Gift” presents a notion on the theory of gift giving as a common denominator of human exercise involving three obligations: to give, to receive and to reciprocate. keywords: author; ertr; gift; hospitality; http://ertr.tamu.edu/; mauss; research; review; society; system; tourism; vol cache: ertr-297.pdf plain text: ertr-297.txt item: #72 of 278 id: ertr-298 author: Wengel, Yana title: Emerging Scholar Profile: Dr. Yana Wengel date: 2018 words: 1016 flesch: 38 summary: e-Review of Tourism Research (eRTR), Vol. 16, 1, 2018 http://ertr.tamu.edu 75 Dr. Yana Wengel Post Doctoral Research Fellow Leeds Becket University Emerging Scholar Profile Dr. Yana Wengel is a critical tourism scholar with research interests revolving around volunteer tourism, non-profit tourism, sustainable development, and creative methodologies. Since then, Yana endeavours to inspire fellow academics about the potential use of LSP and Ketso in tourism research during conferences and workshops. keywords: research; tourism; university; yana cache: ertr-298.pdf plain text: ertr-298.txt item: #73 of 278 id: ertr-299 author: Sanz-Ibáñez, Cinta title: Emerging Scholar Profile: Dr. Cinta Sanz-Ibáñez date: 2018 words: 959 flesch: 24 summary: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 16, 1, 2018 http://ertr.tamu.edu 79 acknowledging the increasing economic, urban and residential functions acquired by consolidated tourism destinations. Her work has been published in journals including Tourism Geographies and Annals of Tourism Research, and as a Routledge book chapter. keywords: cinta; research; tourism cache: ertr-299.pdf plain text: ertr-299.txt item: #74 of 278 id: ertr-305 author: HUY, NGUYEN VAN title: Stakeholder collaboration in tourist destinations: A systematic literature review date: 2021 words: 5559 flesch: 40 summary: Using a systematic quantitative literature review method, six criteria were used to assess the published papers, including research methods, locations, main tourism stakeholders, identification of tourism stakeholders, tourism settings, and issues addressed in the papers. The criteria to include tourism stakeholders in these studies are based on many aspects such as literature review, available documents of destinations, local sources, tourism stakeholder's knowledge, and experiences. keywords: collaboration; destinations; development; management; research; review; stakeholders; studies; study; tourism; tourism research; tourism stakeholders cache: ertr-305.pdf plain text: ertr-305.txt item: #75 of 278 id: ertr-313 author: Gorgadze, Aleksei; Gordin, Valery; Belykova, Natalia title: Semantic Analysis of the Imperial Topic: Case of St. Petersburg date: 2019 words: 3288 flesch: 53 summary: In order to assess the degree of use of imperial words in tour products, we generated a list of key-words/indicators, which were searched and counted. First, we used the t-test to identify significant differences in the average share of imperial words used. keywords: analysis; city; economics; imperial; management; research; tourism; tourists; words cache: ertr-313.pdf plain text: ertr-313.txt item: #76 of 278 id: ertr-314 author: Tomat, Luka; Bratec, Miha; Minor, Katarzyna; Budler, Marko title: Daily Deals in the Mediterranean Region: A Data Analytics Approach date: 2019 words: 3452 flesch: 51 summary: Future suggested research should uncover the operating modes and business models of DD websites and further investigate the relationship between hotel DD offers and corresponding TA's ratings. Results and discussion Hotels using DD websites As illustrated in Figure 1, the highest number of offered DDs in the observed time period comes from France, followed by Italy, Spain and Greece. keywords: channel; data; dds; distribution; hospitality; hotels; research; review; tourism; websites cache: ertr-314.pdf plain text: ertr-314.txt item: #77 of 278 id: ertr-315 author: Sigala, Marianna; Toni, Martina; Renzi, Maria Francesca; Di Pietro, Laura; Mugion, Roberta Guglielmetti title: Gamification in Airbnb: Benefits and Risks date: 2019 words: 2247 flesch: 34 summary: To engage users, game mechanics need to afford extrinsic and/or intrinsic motivations (Hamari et al., 2014): utilitarian (usefulness, ease of use), hedonic (enjoyment, playfulness) and social (recognition, social influence). Funware is the use of game mechanics to influence the users’ psychology and encourage desired users’ psychological and behavioural outcomes such as (Sigala, 2015a; Leclercq et al., 2018): flow, customer engagement, participation in co-creation, brand loyalty. keywords: airbnb; game; gamification; mechanics; p2p; research; tourism; university cache: ertr-315.pdf plain text: ertr-315.txt item: #78 of 278 id: ertr-316 author: Farmaki, Anna; Christou, Prokopis title: Examining ‘Space’ in Peer-to-Peer Accommodation Settings date: 2019 words: 2963 flesch: 44 summary: More recently, scholars started to look into P2P accommodation guest experiences, evaluating perceptions of service quality, satisfaction and loyalty (e.g. Lalicic and Weismayer, 2017), thereby confirming the interdependence between host service and guest experience within the P2P accommodation context. Background In an attempt to make sense of tourism phenomena, academic interest on the type, form and nature of tourism spaces has proliferated over the years. keywords: accommodation; guests; hosts; p2p; research; space; tourism cache: ertr-316.pdf plain text: ertr-316.txt item: #79 of 278 id: ertr-317 author: Farmaki, Anna; Stergiou, Dimitrios title: Impacts of P2P Accommodation: Neighbourhood Perspectives date: 2019 words: 2770 flesch: 40 summary: Indeed, the growth in P2P accommodation has e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 47 had a profound effect on local communities and particularly on the lives of residents in neighbourhoods where there is a large supply of P2P accommodation listings. Unsurprisingly, calls for strengthening regulatory controls regarding P2P accommodation have intensified in recent years. keywords: accommodation; growth; impacts; p2p; p2p accommodation; research; tourism cache: ertr-317.pdf plain text: ertr-317.txt item: #80 of 278 id: ertr-318 author: Chen, Yujia; Liu, Shasha; Tussyadiah, Iis; Abidin, Husna Zainal; Zarezadeh, Zara title: Inferences and Decision Heuristics in Peer-to-Peer Accommodation Booking date: 2019 words: 2548 flesch: 47 summary: The instrument of decision making style was later applied to analyse the usage of particular heuristics and individual decision-making styles and to assess the impact of decision making styles on use of heuristics (Del Campo, Pauser, Steiner, & Vetschera, 2016). Paper_1_1_6 e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 53 Yujia Chen University of Surrey Shasha Liu The University of Queensland Iis Tussyadiah University of Surrey Husna Zainal Abidin University of Surrey Zara Zarezadeh The University of Queensland Inferences and Decision Heuristics in Peer-to-Peer Accommodation Booking This paper presents a preliminary result of a study on the roles of inference making in decision heuristics involving P2P accommodation booking. keywords: accommodation; decision; heuristics; listing; making; tourism cache: ertr-318.pdf plain text: ertr-318.txt item: #81 of 278 id: ertr-319 author: Volchek, Katerina; Law, Rob; Buhalis, Dimitrios; Song, Haiyan title: The Good, the Bad, and the Ugly: Tourist Perceptions on Interactions with Personalised Content date: 2019 words: 3531 flesch: 36 summary: This paper challenges the assumption that accurate content personalisation always positively affects tourist perceptions on the usefulness and ease of use of the information systems. The findings illustrate that the characteristics of personalised content have double and, sometimes, ambivalent influence on tourist perceptions on system performance. keywords: competence; content; information; options; perceptions; personalisation; research; tourism cache: ertr-319.pdf plain text: ertr-319.txt item: #82 of 278 id: ertr-320 author: Sun, Junjie; Zhuang, Chenyi; Ma, Qiang title: Travel Route Recommendation by Considering User Transition Patterns date: 2019 words: 3257 flesch: 59 summary: e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 76 Similar to (Chen et al., 2016), we model transition rewards into the reward function in Eq. 1 as below: 𝑅<𝑝7=𝑝6> = 𝛼𝑅A<𝑝7> + (1 − 𝛼)𝑅E(𝑝7|𝑝6), (2) where 𝑅A and 𝑅E represent point reward and transition reward, which are defined in the following sections; and 𝛼 ∈ (0, 1) is a trade-off parameter that indicates the importance of the point and transition rewards. These datasets capture user travel routes extracted from Flickr photos; the statistics are listed in Table 1. keywords: matrix; pois; route; transition; travel cache: ertr-320.pdf plain text: ertr-320.txt item: #83 of 278 id: ertr-321 author: Hardy, Anne; Aryal, Jagannath; Wells, Martha title: Comparing Techniques for Tracking: The Case of Tourism Tracer in Tasmania, Australia date: 2019 words: 3137 flesch: 59 summary: We found that the study phone was slightly more popular amongst Australians than the app; 78,84% of study phone users were from Australia, compared with 72.37% of app users. While 86.6% of study phone users completed the entry survey, only 62.3% of app users completed their entry survey. keywords: app; data; phone; research; study; tourism; users cache: ertr-321.pdf plain text: ertr-321.txt item: #84 of 278 id: ertr-322 author: Mettouris, Christos; Papadopoulos, George A. title: UbiRS4Tourism: Design and Development of Point-of-Interest Recommender Systems Made Easy date: 2019 words: 3247 flesch: 46 summary: Services offered by RSs in tourism can be categorized among other in POI recommendations, travel services recommendations (suggesting hotels, restaurants, means of transportation, etc.), and routes and tours recommendations. In (Wang et al., 2015), the authors suggest representing venue semantics using user generated content (tips, photos, and check-ins) from social networks to model user preferences and utilize them for producing POI recommendations. keywords: framework; poi; pois; recommendation; rss; systems; tourism; user cache: ertr-322.pdf plain text: ertr-322.txt item: #85 of 278 id: ertr-323 author: Ashcroft, Elizabeth; Tuomi, Aarni; Wang, Mingsheng; Solnet, David title: Resistance to the Adoption of ICTs in Independent Restaurants: Insights from China & the UK date: 2019 words: 2656 flesch: 41 summary: This appears to be particularly the case for independent restaurants. Key words: ICT, independent restaurants, UTAUT, resistance to change, service innovation. keywords: china; ict; innovation; new; research; restaurants; tourism cache: ertr-323.pdf plain text: ertr-323.txt item: #86 of 278 id: ertr-324 author: Watabe, Takeshi; Kashara, Hidekazu; Iiyama, Masaaki title: Tourist Transition Model among Sightseeing Spots based on Trajectory Data date: 2019 words: 3499 flesch: 59 summary: Results show that tourists may make a transition to popular sightseeing spots such as Kyoto station and Kiyomizu Temple regardless of the distance from neighbouring sightseeing spots and to near sightseeing spots. In this study, a method to extract sightseeing spots is proposed and a tourist transition model for sightseeing spots based only on actual tourist trajectory data is constructed. keywords: concentration; model; points; sightseeing; sightseeing spots; spots; tourist; transition cache: ertr-324.pdf plain text: ertr-324.txt item: #87 of 278 id: ertr-325 author: Gretzel, Ulrike; Hardy, Anne title: #VanLife: Materiality, Makeovers and Mobility amongst Digital Nomads date: 2019 words: 2633 flesch: 49 summary: Hashtags such as #etsy further suggest that not all their work is purely digital but certainly supported by digital technologies. It connects it to digital nomadism and compares and contrasts it to RVing/camping. keywords: hashtags; materiality; mobility; nomadism; posts; research; tourism; vanlife cache: ertr-325.pdf plain text: ertr-325.txt item: #88 of 278 id: ertr-326 author: Zhang, Wen; Choe, Yeongbae; Fesenmaier, Daniel R. title: The Defining Features of Emotions in Online Stories date: 2019 words: 2938 flesch: 50 summary: The results of this study demonstrate that key features (e.g. emotion arousal levels at the beginning, peak and end of the story) significantly correlate with reader involvement in online stories. On average, the stories tend to have emotional peaks (maximum sentiment scores) at the beginning – 20% of the story (M=5.98) and the end – 100% of the story (M=6.18) (see Fig. 2); additionally, maximum sentiment intensity (M=6.07, SD=2.63) and its location within the story are different, indicating the emotional structure of online stories differ quite substantially. keywords: analysis; emotions; research; sentiment; stories; story; tourism cache: ertr-326.pdf plain text: ertr-326.txt item: #89 of 278 id: ertr-327 author: Nowacki, Marek title: World Cities’ Image in TripAdvisor Users’ Reviews date: 2019 words: 2945 flesch: 51 summary: A detailed method for destination image analysis using user-generated content. Destination image is a type of attitude that consists of individual beliefs, feelings and general impressions of a destination (Baloglu and McCleary, 1999). keywords: attractions; attributes; destination; image; research; tourism; words cache: ertr-327.pdf plain text: ertr-327.txt item: #90 of 278 id: ertr-328 author: Zach, Florian J.; Ma, Yufeng; Fox, Edward title: A Preliminary Analysis of Images in Online Hotel Reviews date: 2019 words: 2413 flesch: 54 summary: Ma et al. (2018) found do images not represent hotel features when analysing review images. A chi-square test revealed that the relationship between image classes and review ratings was significant X2 (1768) keywords: classes; hotel; image; non; research; reviews; tourism cache: ertr-328.pdf plain text: ertr-328.txt item: #91 of 278 id: ertr-329 author: Taylor, Jacqui; McDougall, Sine; Ollis, Gail; Alford, Philip title: Assessing User Perceptions of Trust and Security in Manipulated Versions of Low Trust and High Trust Tourism Websites date: 2019 words: 3501 flesch: 50 summary: The aim of this study was to investigate how perceptions of security and trust are involved in user evaluations of tourism websites and whether manipulations to heighten or lessen trust features could predict trust perceptions. The analyses showed that the presence or absence of trust features reliably led to higher and lower perceptions of trust respectively. keywords: features; information; items; online; perceptions; research; trust; websites cache: ertr-329.pdf plain text: ertr-329.txt item: #92 of 278 id: ertr-330 author: Mele, Emanuele; Cantoni, Lorenzo title: Analysing Cultural Values in Heritage Promotion by DMO Websites. A Methodological Proposal date: 2019 words: 2537 flesch: 42 summary: His current research focuses on the analysis and localization of cultural values for the promotion of cultural heritage in tourism destinations. The European year of cultural heritage 2018. keywords: communication; culture; heritage; research; tourism; values; websites cache: ertr-330.pdf plain text: ertr-330.txt item: #93 of 278 id: ertr-331 author: Permatasari, Puspita Ayu; Cantoni, Lorenzo title: Indonesian Tourism and Batik: An Online Map date: 2019 words: 3649 flesch: 40 summary: Key words: ICT, online presence, Batik intangible cultural heritage Puspita These figures suggest that an analysis of the relationship between Batik intangible heritage and tourism, when it comes to online communication, is not only possible considering international tourism, but also – if not first of all – considering the domestic one. keywords: batik; cultural; english; heritage; indonesian; online; research; tourism; unesco; values cache: ertr-331.pdf plain text: ertr-331.txt item: #94 of 278 id: ertr-332 author: Trunfio, Mariapina; Lucia, Maria Della title: Co-creating Value in Destination Management Levering on Stakeholder Engagement date: 2019 words: 2824 flesch: 39 summary: The study provides new knowledge of destination value co-creation and suggests preliminary managerial implications, based on the lessons learned from the empirical analysis. Destination managers may use the potential for stakeholder engagement value co-creation in destination strategy effectively by promoting bottom-up multi-stakeholder governance and e-governance models. keywords: creation; destination; engagement; stakeholder; tourism; value cache: ertr-332.pdf plain text: ertr-332.txt item: #95 of 278 id: ertr-333 author: Abidin, Husna Zainal; Scarles, Caroline; Lundberg, Christine title: Digital Collaboration: A Solution for Destinations date: 2019 words: 3282 flesch: 42 summary: The aim of the focus group was to understand the role of different digital platforms, the relevance of a DMO in visitors' travel planning, and to explore their attitude towards DMO digital platforms. The use of DMO digital platform was not a predominant factor in planning the visitors' trip as many found the digital platform to have an information overload, them not knowing where to navigate. keywords: businesses; collaboration; digital; dmo; management; platform; research; tourism; visitors cache: ertr-333.pdf plain text: ertr-333.txt item: #96 of 278 id: ertr-334 author: Liang, Sai; Li, Hui title: Respond More to Good Targets: An Empirical Study of Managerial Response Strategy in Online Travel Websites date: 2019 words: 2942 flesch: 51 summary: Hotel managers face a trade-off between the consumers' growing demands for high-quality response contents and the rising costs of review management. However, consumers' review posting experience and reputation in the community are not good criteria for hotel managers to select targets to give responses. keywords: consumers; hotel; managers; responses; review; tourism cache: ertr-334.pdf plain text: ertr-334.txt item: #97 of 278 id: ertr-336 author: Fan, Daisy; Buhalis, Dimitrios; Lin, Bingna title: Tourists’ Online and Face-to-Face Social Contact and Destination Immersion date: 2019 words: 2962 flesch: 50 summary: Given the absence of substantial literature on tourist online social contact, a qualitative research approach was adopted to examine the rich content of tourists' online social contacts during their travel. Key words: online social contact, face-to-face social contact, destination immersion, liminality, contact-liminality nexus Daisy Fan Lecturer in Tourism & Hospitality Department of Tourism and Hospitality Faculty of Management Bournemouth University Talbot Campus, Poole, Dorset BH12 5BB, UK Phone: keywords: contact; destination; online; research; tourism; tourists; travel cache: ertr-336.pdf plain text: ertr-336.txt item: #98 of 278 id: ertr-337 author: Mandić, Ante; Praničević, Daniela Garbin title: The Impact of ICT on Actors Involved in Smart Tourism Destination Supply Chain date: 2019 words: 3300 flesch: 41 summary: The supply chain of smart tourism destination encompasses all the supply side agents and elements involved in the process of creation and delivery of tourism product (Sigala, 2008) and thus it can be described as a network structure that includes resources, suppliers, producers, and distributors (Zhank et al., 2008). By providing a holistic approach to the smart tourism phenomenon, and contributing to the understanding of the impact of the ICT on tourism destinations, this research presents a valuable contribution to the smart tourism literature. keywords: chain; destination; hospitality; ict; information; journal; management; research; supply; tourism; travel cache: ertr-337.pdf plain text: ertr-337.txt item: #99 of 278 id: ertr-339 author: Weber-Sabil, Jessika title: Emerging Scholar Profile: Dr Jessika Weber-Sabil date: 2019 words: 709 flesch: 46 summary: The hype around Pokémon Go in the summer of 2016, finally created a high-profile for location-based gaming that could not surpass tourism stakeholders. Curiosity of tourism stakeholders was immense when they realised that players actively travelled to play at certain destinations where poke-stop density was high and tried to use it for their benefits. keywords: research; tourism; university cache: ertr-339.pdf plain text: ertr-339.txt item: #100 of 278 id: ertr-340 author: Pesonen, Juho; Neidhardt, Julia; Paris, Cody Morris title: Introduction to the ENTER2019 Special Issue of eRTR. date: 2019 words: 616 flesch: 33 summary: Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference, and in doing so providing an opportunity for the dissemination of emerging http://ertr.tamu.edu/ mailto:juho.pesonen@uef.fi mailto:julia.neidhardt@ec.tuwien.ac.at mailto:c.paris@mdx.ac.ae e-Review of Tourism Research (eRTR), Vol. 16, No. 2/3, 2019 http://ertr.tamu.edu 2 research, working papers, and early insights to be disseminated. Key words: ENTER2019 research notes, eTourism, digitalization, information and communication technologies in tourism keywords: ertr; research; tourism cache: ertr-340.pdf plain text: ertr-340.txt item: #101 of 278 id: ertr-343 author: Singh, Ramjit; Mir, Mudasir title: Empirical Examination of the Impact of Environmental Responsible Tourism Practices on the Destination Sustainability date: 2020 words: 8460 flesch: 40 summary: The present study recognizes the framework of approaches upon which DMO's should strive to achieve the sustainability of tourism destinations (Clarke, 1997). This consequently can boost and enhance the competitiveness of tourism destinations. keywords: conservation; destinations; development; energy; environmental; ertr; management; practices; review; study; sustainability; tourism; tourism development; tourism practices; tourism research; vol; waste; water cache: ertr-343.pdf plain text: ertr-343.txt item: #102 of 278 id: ertr-345 author: Caber, Meltem; Öztürk, Seray title: THE ROLE OF IN-FLIGHT MAGAZINES IN PUBLIC RELATIONS: THE CASE OF TURKISH AIRLINE COMPANIES date: 2020 words: 3718 flesch: 47 summary: In-flight magazines of the companies, published in 2018, were explored using content-coding analysis. In-flight magazines, which are provided free of charge on planes, contain articles on various aspects of tourism and information about the destinations, offer products, introduce the company services, and provide travelers a sense of security (Maci, 2012). keywords: airline; companies; customer; flight; image; loyalty; magazines; review; tourism cache: ertr-345.pdf plain text: ertr-345.txt item: #103 of 278 id: ertr-361 author: Govender, Ivan Gunass; Giampiccoli, Andrea title: Towards university involvement in community-based tourism monitoring & evaluation education date: 2020 words: 5591 flesch: 39 summary: “Community based tourism finding the equilibrium in COMCEC context: Setting the Pathway for the Future”, Ankara: COMCEC Coordination Office, The Mountain Institute, “Community-based tourism for conservation and development: a resource kit”, Washington D.C.: The Mountain Institute, 2000. Ivan G Govender (Dr.) Durban University of Technology Andrea Giampiccoli (Dr.) Durban University of Technology Towards university involvement in community-based tourism monitoring & evaluation education The aim of this paper is not to construct a comprehensive framework but rather propose a solid conceptual foundation for enhancing the impacts of CBT projects with increased engagement with universities. keywords: cbt; community; development; evaluation; m&e; monitoring; project; research; review; tourism; universities; university cache: ertr-361.pdf plain text: ertr-361.txt item: #104 of 278 id: ertr-370 author: Shokoohyar, Sina title: Determinants of Backpackers’ Perceptions of Security? A WOM-based Approach date: 2019 words: 6587 flesch: 58 summary: Frequency of Review Content Length on Security Rating To further study the backpackers’ perception of security, backpacker review content is analyzed. Additionally, backpackers from countries with a high level of security have higher expectations about hostel security and in turn are harder to satisfy compared to backpackers from countries with lower security. keywords: atmosphere; backpackers; cleanliness; country; hostel; impact; location; research; review; security; staff; tourism cache: ertr-370.pdf plain text: ertr-370.txt item: #105 of 278 id: ertr-371 author: Mashwama, Vuyelwa C.; Chiliya, Norman; Chuchu, Tinashe title: Destination Image of Swaziland: Perceptions of Local and International Tourists date: 2019 words: 6927 flesch: 44 summary: Understanding and measuring tourist destination images. Key words: Destination image, attitudes, trust, behavioural intentions keywords: attitude; destination; destination image; image; international; marketing; research; sample; satisfaction; study; swaziland; tourism; tourism research; tourists; trust cache: ertr-371.pdf plain text: ertr-371.txt item: #106 of 278 id: ertr-372 author: Keller, Chad T.; Dylla, Sarah; Holladay, Patrick J. title: An intersection of digital historical preservation and heritage tourism: Prince Frederik's Battery, Virgin Islands National Park date: 2019 words: 3843 flesch: 38 summary: His research and teaching focuses on the integration of newer digital technologies into the investigative and documentation process of cultural heritage sites and objects. Keller has conducted numerous 3D visualization projects involving historic reconstructions, including several interactive 3D models of historic sites and 3D scanning campaigns at notable organizations such as George Washington’s Mount Vernon, USVI National Park, Dresden State Museum, and Vatican Museums. keywords: battery; digital; frederik; hassel; heritage; island; preservation; prince; research; site; tourism cache: ertr-372.pdf plain text: ertr-372.txt item: #107 of 278 id: ertr-373 author: Mwesiumo, Deodat title: Instilling problem solving orientation in tourism interfirm exchanges through exercise of relational behaviours date: 2019 words: 7171 flesch: 40 summary: AS Instilling problem solving orientation in tourism interfirm exchanges through exercise of relational behaviours As international tourism continues to exhibit tremendous growth, efficient and effective interfirm exchanges become even more important. This paper advocates problem solving orientation in tourism interfirm exchanges and identifies critical relational behaviours necessary for instilling it. keywords: behaviours; exchange; firms; industry; interfirm; journal; management; research; review; tourism; tourism interfirm; tourism research; value; vol cache: ertr-373.pdf plain text: ertr-373.txt item: #108 of 278 id: ertr-374 author: Allan, Mamoon; Alkushman, Suzanna title: Exploring the impacts of the Arab Spring on tourism in Jordan: Perspectives of the public and private sector date: 2019 words: 6142 flesch: 49 summary: According to Mansfeld and Winckler (2015), the tourism crisis resulting from the Arab Spring is considerably different from other previous tourism crises for three reasons: First, the long duration of the crisis and it seems there is no sign of it ending. Tourism management and the Southeast Asian economic and environmental crisis: A Singapore Perspective. keywords: crisis; industry; jordan; management; research; review; sector; spring; study; tourism; tourism industry; tourism research; vol cache: ertr-374.pdf plain text: ertr-374.txt item: #109 of 278 id: ertr-375 author: Ruban, Dmitry A.; Molchanova, Tatyana K.; Yashalova, Natalia N. title: Three rising tourism directions and climate change: Conceptualizing new opportunities date: 2019 words: 5899 flesch: 50 summary: Despite the evident diversity of tourism versus climate change research, four major subjects can be outlined, namely  negative effects of climate change on tourism (Smith, 1990; Elsasser and Burki, 2002; Buzinde et al., 2010; Hall et al., 2015; Damm et al., 2017; Zhang and Zhang, 2018) and relevant tourism adaptation (Njoroge, 2014);  positive (more or less) effects of climate change on tourism (Rossello-Nadal, 2014; Shani and Arad, 2014; Thematic, climate change-oriented parks (e.g., on the basis of geoparks) can combine geological, archaeological, and industrial tourism activities in order to sufficiently increase public awareness and to correct the public perception of climate change. keywords: change; climate; climate change; ertr; et al; heritage; industrial; interpretation; research; review; tourism; tourism research; vol cache: ertr-375.pdf plain text: ertr-375.txt item: #110 of 278 id: ertr-377 author: Dale, Naomi F title: Emerging Scholar Profile- Dr. Naomi F. Dale date: 2019 words: 926 flesch: 32 summary: For example, the research conducted around school excursion tourism is utilised by the Department of Education and Training toward policy and funding decisions for the Parliament and Civics Education Rebate (PACER) which sees funding go to schools who visit cultural attractions in Canberra with links to the National curriculum. Research in progress is around the use of social media in tourism experiences and the impact that has on engagement and satisfaction and also the types of images captured and shared by visitors. keywords: canberra; industry; research; tourism cache: ertr-377.pdf plain text: ertr-377.txt item: #111 of 278 id: ertr-378 author: Eger, Claudia title: Emerging Scholar Profile- Dr. Claudia Eger date: 2019 words: 999 flesch: 29 summary: e-Review of Tourism Research (eRTR), Vol. 16, 4, 2019 http://ertr.tamu.edu 378 Dr. Claudia Eger Assistant Professor at Copenhagen Business School ce.int@cbs.dk Emerging Scholar Profile Claudia Eger is an Assistant Professor at Copenhagen Business School, Denmark. http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 16, 4, 2019 http://ertr.tamu.edu 379 Claudia has recently started a new project collaboration with Adriana Budeanu. keywords: claudia; research; tourism cache: ertr-378.pdf plain text: ertr-378.txt item: #112 of 278 id: ertr-380 author: Migliaccio, Guido; Tucci, Luigi; Simonetti, Biagio title: The Effects of the Global Financial Crisis on the Performance of Italian Bed and Breakfasts: a Ten-year Quantitative Analysis from the Financial reports* date: 2021 words: 10408 flesch: 54 summary: In the future, we must also consider that Italian tourism companies are organizing themselves into companies' networks to promote territorial marketing of tourist destinations (Migliaccio et al., 2018). This study is part of a larger project on the performance of Italian companies before, during, and after the 2008 economic crisis. keywords: bed; breakfast; companies; crisis; data; ertr; hospitality; http://ertr.tamu.edu/; italian; italy; journal; management; migliaccio; research; review; study; table; tourism; tourism research; trend; vol cache: ertr-380.pdf plain text: ertr-380.txt item: #113 of 278 id: ertr-381 author: Lo, Feng-En; Gau, Li-Shiue; Hsu, Yu-Yin; Gage, Rick; Hung, Chien-Yun title: An Impact Model for Experiential Activities of Farming and Food Education in Agricultural Sustainable Tourism date: 2021 words: 6547 flesch: 34 summary: While these experiences can raise awareness for key issues and develop support for sustainability initiatives, farm, and food tourism is a very small sector of the broader tourism industry. Results show that farming and food educational experiences provide participants with more awareness of ecological sustainability, food safety, and a sense of sociability, and an appreciation of the linkages between farming and safe food. keywords: activities; community; education; ertr; experiences; farming; food; food education; participants; research; review; taiwan; tourism; tourism research; university; vol cache: ertr-381.pdf plain text: ertr-381.txt item: #114 of 278 id: ertr-383 author: CHONG, KA LEONG; Io, Man-U title: Tour Guiding or Tour Misleading? Multifaceted Approach in Assessing the Standards of Cultural Tour Guiding in Bali Island date: 2021 words: 7292 flesch: 49 summary: The following research questions were thus addressed: 1) To evaluate whether Bali tour guides are providing relevant and appropriate knowledge to the tourists, 2) To inspect the extend of Bali tour guides in adhering to cultural protocol while tour guiding, and 3) To evaluate Bali tour guides' overall efforts in maintaining tourist satisfaction and minimizing the impact on the social and cultural aspect of Bali’s community. Introduction The vital role of tour guides in the tourism industry is progressively acknowledged by the public and local tourism industries of different destinations (Mak, Wong, & Chang, 2011; Hwang & Lee, 2019; Pratiwi, Saleh & Sentanu, 2019). keywords: bali; cultural; guides; guiding; information; journal; research; review; study; tour; tour guides; tour guiding; tourism; tourism research; tourists; vol cache: ertr-383.pdf plain text: ertr-383.txt item: #115 of 278 id: ertr-393 author: Nghiêm-Phú, Bình; Suter, Jillian Rae title: Correlations among Sensory and Cognitive Impressions of Spas in Vietnam date: 2022 words: 5458 flesch: 53 summary: In a study with spa customers in Hong Kong, Kucukusta and Guillet (2014) found that customers prefer mid- level prices, a high level of therapist qualifications, a high level of privacy, a full range of spa facilities, and branded spa products. This observation is further supported by Rančić et al. (2014) when they examined motivations of different groups of spa customers in Slovenia. keywords: customers; ertr; impressions; journal; perception; research; review; sensory; spa; tourism; vol cache: ertr-393.pdf plain text: ertr-393.txt item: #116 of 278 id: ertr-394 author: khaleghi, somaiyeh title: Assessment of Geotourism and Industrial Tourism Development: A Case Study of Pars Special Economic Energy Zone, Iran date: 2020 words: 6895 flesch: 45 summary: Industrial tourism attractions: A conceptual and empirical identification. Keywords: Tourism development, Geotourism, Industrial tourism, SWOT, Pars Special Economic Energy Zone Somaiyeh Khaleghi Assistant Professor Department of Physical Geography School of Earth Sciences Shahid Beheshti University Tehran, Iran Phone: keywords: attractions; development; gas; geotourism; iran; potential; pseez; research; review; strategies; tourism; tourism development; tourism research cache: ertr-394.pdf plain text: ertr-394.txt item: #117 of 278 id: ertr-395 author: Nguyen, Huan Minh title: The Missing Links of Vietnam’s Tourism to Become an Attractive and Competitive Tourist Destination date: 2019 words: 5472 flesch: 37 summary: Importantly, the principle guideline for this study was to evaluate how support for tourism stakeholders, structured from the beginning to be a part of tourism planning and development must be the key elements in the successful operation, management, and long-term sustainability of tourism destinations. The findings show that the potential is enormous, but Vietnam tourism is not currently attractive nor is it internationally competitive: a limited tourist infrastructure, combined with a poor hygienic environment and health services, limitations on human resource quality, unfavorable price competitiveness and poor diversification of tourist products have all hurt Vietnam tourism. keywords: competitiveness; destination; development; environment; industry; model; research; review; tourism; tourists; vietnam; vol cache: ertr-395.pdf plain text: ertr-395.txt item: #118 of 278 id: ertr-396 author: Khonje, Lameck Zetu; Simatele, Mulala Danny; Musavengane, Regis title: A Critical Review of Common Methodological Approaches in Environmental Sustainability Practices within the Hotel Sector: In Pursuit of a Befitting Synthesis. date: 2019 words: 8500 flesch: 45 summary: It is from this observation that research to verify the existence and practice of publicized environmental sustainability practices in those hotels that claim embrace such http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 16, No. 5, 2019 http://ertr.tamu.edu 405 practices is truly embraced. This paper uses a qualitative meta-synthesis approach and suggests an appropriate methodological approach to study environmental sustainability practices in the hotel sector in Malawi. keywords: approach; environmental; ertr; et al; hospitality; hotel; journal; practices; qualitative; research; review; sector; sustainability; tourism; tourism research; vol cache: ertr-396.pdf plain text: ertr-396.txt item: #119 of 278 id: ertr-397 author: Virdee, Inderpal title: Tourism Destination Image Analysis: Integrating a Visual Methodology date: 2019 words: 6367 flesch: 47 summary: A review of destination image studies from 2008 to 2012. Reynolds (1965, p.69) defined the formation process of destination image as “the mental construct developed by the consumer on the basis of a few selected impressions among the flood of total impressions”. keywords: analysis; destination; destination image; drawing; image; projective; questions; research; review; tourism; tourism destination; tourism research; triangulation cache: ertr-397.pdf plain text: ertr-397.txt item: #120 of 278 id: ertr-398 author: Junior, Alcinei Cautela; Moreira, Aline de Godoy; de Souza, Claudio Gonsalves; de Oliveira, Paulo Sergio Goncalves; de Oliveira, Sergio Luis Ignacio title: Buying Decision: The Choice of Restaurants to Have Dinner date: 2019 words: 8410 flesch: 49 summary: Consumer Decision Process In Restaurant Selection: An Application Of The Stylized EKB Model/Proces Odlucivanja Potrosaca O Izboru Restorana: Primjena Stiliziranoga Ekb Modela. The Role of Social Commerce on Consumer Decisions: A Theoretical Foundation. keywords: analysis; behavior; buying; consumers; correlation; decision; ertr; http://ertr.tamu.edu/; information; marketing; process; research; review; tourism; vol cache: ertr-398.pdf plain text: ertr-398.txt item: #121 of 278 id: ertr-399 author: Haddad, Rafa; Harahsheh, Salem; Boluk, Karla title: The negative sociocultural impacts of tourism on Bedouin communities of Petra, Jordan date: 2019 words: 7184 flesch: 50 summary: But in certain tourist attractions such as Petra tourism has caused a dramatic change in people's lifestyles. The SET was reflected in several tourism studies exploring residents' attitudes towards tourism impacts (e.g., Gursoy et al., 2002; Lee, 2013; Mazón et al., 2010; Paraskevaidis and Andriotis, 2016; Nunkoo, 2016). keywords: bedouins; development; ertr; impacts; jordan; local; petra; research; review; social; tourism; tourism development; tourism research; tourists; university; vol cache: ertr-399.pdf plain text: ertr-399.txt item: #122 of 278 id: ertr-402 author: Reichenberger, Ina title: Emerging Scholar Profile- Dr Ina Reichenberger date: 2019 words: 724 flesch: 30 summary: e-Review of Tourism Research (eRTR), Vol. 16, 5, 2019 http://ertr.tamu.edu 516 Dr Ina Reichenberger Lecturer, School of Management, Victoria University of Wellington, New Zealand ina.reichenberger@vuw.ac.nz Emerging Scholar Profile Dr Ina Reichenberger is a lecturer in tourism management at Victoria University of Wellington, New Zealand, where she focuses on social interactions in tourism, value co-creation and lifestyle travel. The thesis explored social interactions between international visitors in New Zealand, thus addressing a topic that, despite its known relevance, has received only little attention. keywords: research; tourism; university cache: ertr-402.pdf plain text: ertr-402.txt item: #123 of 278 id: ertr-407 author: Delitheou, Vasiliki; Karaggiani, Maria; Michalaki, Evanthia title: Sustainable Forms of Tourism and their Prospects for the Development of Corfu date: 2020 words: 5015 flesch: 48 summary: In order to select the form of tourism development to be followed, first, it is necessary to identify and scientifically analyze the tourist development of Corfu so far and to assess the benefits and assess the impact of its application on the economic, environmental and social level, which are the three equal and balanced axes, promoted by the European Union's development strategies (Delitheou, 2007). Cultural tourism development in Corfu can be enhanced by informing visitors about its cultural attractions and destinations. keywords: athens; corfu; development; environment; ertr; greece; island; research; review; tourism; vol cache: ertr-407.pdf plain text: ertr-407.txt item: #124 of 278 id: ertr-410 author: Camprubí, Raquel title: Cinematographic image of Barcelona and the tourist consumption of the city date: 2020 words: 6884 flesch: 52 summary: Keywords: tourist image, film tourist image, information sources, poly-nuclear city, tourist consumption Raquel Camprubí Business Organisation and Management Department Faculty of Tourism Plaça Ferrater Móra, 1 17004 – Girona Spain Phone: Among them is the power of tourist image, which can be defined as a mental representation of a destination in an individual's mind (Rodríguez and San Martín, 2008). keywords: barcelona; city; destination; ertr; films; http://ertr.tamu.edu/; image; research; review; sites; tourism; tourism research; tourists; visitors; vol cache: ertr-410.pdf plain text: ertr-410.txt item: #125 of 278 id: ertr-422 author: Suttikun, Chompoonut; Yuan, Jingxue title: A model of marketing strategies and pull motivations influencing young consumers to visit day spas date: 2020 words: 10086 flesch: 51 summary: Additionally, day spa customers who have high overall satisfaction are more likely to become loyal customers at day spas. Furthermore, spa customers need to spend more time, at least 2-3 days, for resort/hotel spas and 7-14 for destination spas (Langviniene & Sekliuckiene, 2009). keywords: customers; day; day spas; ertr; journal; marketing; motivations; perceptions; products; quality; research; review; satisfaction; services; spa; spas; strategies; tourism; vol cache: ertr-422.pdf plain text: ertr-422.txt item: #126 of 278 id: ertr-427 author: Benítez-Aurioles, Beatriz title: Recent trends in the peer-to-peer market for tourist accommodation date: 2021 words: 5144 flesch: 52 summary: What do guests value most in Airbnb accommodations? Comparison of Airbnb trends before and after the coronavirus crisis Variable Before Coronavirus After Coronavirus Number of listings Increase Decrease Reviews/listing Increase No trend Prices Increase No trend Entire Weak increase Weak increase Breakfast No trend keywords: accommodation; airbnb; cities; hosts; market; peer; research; review; supply; tourism; vol cache: ertr-427.pdf plain text: ertr-427.txt item: #127 of 278 id: ertr-428 author: Siri, Raktida title: Motivations of agro-tourists in visiting agricultural fair: A case study of an agricultural fair in Chiang Mai, Thailand date: 2020 words: 6461 flesch: 47 summary: Effects of gender differences and traveling companion on travel motivation The diversity of tourists, including gender and traveling companions, are factors that affect tourist motivation. A factor analysis was utilized to recognize tourist motivation towards an agricultural fair. keywords: activities; agro; fair; family; motivation; research; review; solo; study; tourism; tourists; travel cache: ertr-428.pdf plain text: ertr-428.txt item: #128 of 278 id: ertr-432 author: Napu, Novriyanto; Ngiu, Rhafiq T. title: Tourists’ Perceptions of the Translation Quality of Indonesian Tourism Brochures date: 2020 words: 8624 flesch: 57 summary: Translating tourism promotional texts: translation quality and its relationship to the commissioning process. The language of tourism used in tourist texts may impact the readers as potential tourists and their intention to visit a tourist destination. keywords: brochures; english; information; language; readers; responses; texts; tourism; translation cache: ertr-432.pdf plain text: ertr-432.txt item: #129 of 278 id: ertr-433 author: Sangpikul, Aswin title: The analysis of customers’ e-complaints and service quality at spa services in Thailand date: 2019 words: 8330 flesch: 50 summary: Previous studies indicated that spa customers consider the ability and skills of spa therapists as the most important factor when using spa services (Lo et al., 2015). -complaints and service quality at spa services in Thailand Many past studies have explored customers’ e-complaints in hospitality businesses such as hotels and restaurants. keywords: complaints; customer; ertr; quality; research; review; service; spa; spa services; staff; therapists; tourism; vol cache: ertr-433.pdf plain text: ertr-433.txt item: #130 of 278 id: ertr-434 author: Velissariou, Eftstathios; Gkougkoulitsas, Theocharis G. title: Tourism marketing strategy, a case study for the City of Thessaloniki, including tourists and tourism professionals date: 2019 words: 5043 flesch: 49 summary: e-Review of Tourism Research (eRTR), Vol. 16, No. 6, 2019 http://ertr.tamu.edu 546 Eftstathios Velissariou University of Thessaly, Greece Theocharis Gkougkoulitsas University of EAP Patra, Greece Tourism marketing strategy, a case study for the City of Thessaloniki, including tourists and tourism professionals This study aims to explore the potential of city tourism development in Thessaloniki (Greece) by analyzing the destination and proposing a strategic marketing plan to promote the city as an all year round tourism destination. Results lead to the proposition of a marketing plan for the development of city tourism in Thessaloniki, that highlights the need of reinforcing and promoting particular cultural routes, cruise, and gastronomy tourism and health tourism experiences at the destination. keywords: branding; city; destination; development; marketing; new; place; products; promotion; research; thessaloniki; tourism; tourists; visitors cache: ertr-434.pdf plain text: ertr-434.txt item: #131 of 278 id: ertr-435 author: Park, Kwangsoo; Kim, Hyelin; Chung, Jin Young title: Bottom-up Theory of Life Satisfaction by Running Event Participants date: 2019 words: 2671 flesch: 52 summary: Keywords: Bottom-up theory, Event satisfaction, Life satisfaction, Marathon, Running event, Quality of life Kwangsoo Park Department of Apparel, Merchandising, Interior Design, and Hospitality Management North Dakota State University Fargo, ND 58108, USA Phone: (701) 231-7355 e-mail: kwangsoo.park@ndsu.edu Hyelin (Lina) Kim William F. Harrah College of Hospitality University of Nevada, Las Vegas, USA Phone: (702) 895-3728 e-mail: hyelin.kim@unlv.edu Jin Young Chung (*corresponding author) School of International Trade and Business Incheon National University Incheon, 22012, South Korea Phone: (032) 835-8643 e-mail: jchung@inu.ac.kr http://ertr.tamu.edu/ mailto:jchung@inu.ac.kr e-Review of Tourism Research (eRTR), Vol. 16, No. 6, 2019 http://ertr.tamu.edu 558 Kwangsoo Park is an associate professor at the Department of Apparel, Merchandising, Interior Design, and Hospitality Management at North Dakota State University, USA with an interest in event satisfaction and quality of life. In line with the bottom-up theory of life satisfaction, this study examined the quality of life of long and short-distance runners. keywords: event; life; qol; research; running; satisfaction; tourism cache: ertr-435.pdf plain text: ertr-435.txt item: #132 of 278 id: ertr-436 author: Chuchu, Tinashe; Chiliya, Norman; Chinomona, Richard title: Investigating the Impact of Destination Image on Travellers’ Intention to Revisit South Africa: A Case of International Tourists date: 2019 words: 5812 flesch: 39 summary: Cognitive destination image in a key component of destination image. This assertion is supported by Tasci and Gartner (2007) who suggested that destination image is widely regarded as a key aspect of successful tourism development and marketing of destinations (Tasci, & Gartner, 2007). keywords: affective; destination; destination image; image; intention; research; revisit; south; study; tourism; tourists; traveller cache: ertr-436.pdf plain text: ertr-436.txt item: #133 of 278 id: ertr-437 author: Syafganti, Imam; Walrave, Michel title: Promoting a risky destination image: Assessing Indonesia’s official tourism website date: 2019 words: 5727 flesch: 45 summary: Common practices in destination website design. Moreover, it also inspects the website's impact on the intention to visit Indonesia, and it is expected to enrich the body of knowledge on the utilization of official tourism website as a promotional vehicle by taking into account image and risk as two important variables in promotional effort within the context of risky destination. keywords: destination; image; indonesia; intention; research; respondents; risk; study; tourism; tourism website; visit; website cache: ertr-437.pdf plain text: ertr-437.txt item: #134 of 278 id: ertr-438 author: Zhang, Carol title: Emerging Scholar Profile- Dr. Carol X. Zhang date: 2019 words: 1025 flesch: 43 summary: Passionate about Chinese ancient literature and past experience of being a free-lance novel and poem writer in mainland China, Carol has recent developed a research interest in Confucianism and Chinese tourism. She holds a PhD in tourism marketing, which was awarded in 2017 from the University of Surrey, UK. keywords: carol; chinese; research; tourism cache: ertr-438.pdf plain text: ertr-438.txt item: #135 of 278 id: ertr-439 author: Ooi, Natalie title: Emerging Scholar Profile- Dr. Natalie Ooi date: 2019 words: 994 flesch: 30 summary: Her PhD thesis titled ‘Social capital and socio-cultural sustainability: Mountain resort tourism and the community of Steamboat Springs, was based on a 10 month ethnographic study of the mountain resort community of Steamboat Springs, CO and the networks, norms, and power relationships and resources that result from the interdependencies and relationships with tourism operators (most notably, the Steamboat Ski and Resort Corporation), community residents, seasonal employees, and amenity migrants. It is because of her specialization in mountain resort tourism that she was hired at Colorado State University in 2014 to develop the online Graduate Certificate in Ski Area Management. keywords: industry; natalie; ski; tourism cache: ertr-439.pdf plain text: ertr-439.txt item: #136 of 278 id: ertr-459 author: Sharafuddin, Mohammed Ali; Madhavan, Meena title: Measurement Model for Assessing Community Based Wellness Tourism Needs date: 2020 words: 7862 flesch: 47 summary: Keywords: community based tourism, wellness tourism, community based wellness tourism, Tourist needs, measurement model Dr. Mohammed Ali Sharafuddin College of Maritime Studies and Management Chiang Mai University 119/76, Moo 1 Ekkachai Road Tha Chin Samut Sakhon 74000 Thailand Email: s_mohamedali@yahoo.com Dr. Meena Madhavan College of Maritime Studies and Management Chiang Mai University 119/76, Moo 1 Ekkachai Road Tha Chin Samut Sakhon 74000 Further directions of future research Further research on developing and testing measurement models for supply-side analysis, visitor satisfaction, and service quality of community based wellness tourism will lead to the sustainable development of community based tourism. keywords: community; destination; ertr; fit; health; http://ertr.tamu.edu/; measurement; model; needs; review; study; thailand; tourism; tourism research; tourists; vol; wellness tourism cache: ertr-459.pdf plain text: ertr-459.txt item: #137 of 278 id: ertr-464 author: Takahashi, Kantaro title: The Impact of Migrants on Tourism Demand ~The case of Fiji date: 2022 words: 3653 flesch: 54 summary: e-Review of Tourism Research (eRTR), Vol. 18, No. 5, 2021 http://ertr.tamu.edu 779 Kantaro Takahashi Akita University The Impact of Migrants on Tourism Demand -The case of Fiji- This study aimed to analyze the impact of migration stock for tourism demand in Fiji. In general, the linkage of tourism demand and migration were focused on the purpose of traveling, especially “visiting friends and relatives (VFR).” keywords: demand; fiji; migrants; migration; purpose; research; tourism; vfr cache: ertr-464.pdf plain text: ertr-464.txt item: #138 of 278 id: ertr-465 author: Hruška, Jan; Zelenka, Josef title: Success factors of airlines' YouTube videos date: 2021 words: 5141 flesch: 50 summary: This paper aims to find which factors are increasing the probability of airlines' videos going viral. IBM SPSS Statistics was used to analyse which factors increase the probability of airline videos going viral. keywords: airlines; ertr; interactions; marketing; media; number; research; review; tourism; videos; vol; youtube cache: ertr-465.pdf plain text: ertr-465.txt item: #139 of 278 id: ertr-469 author: Chadha, Harsimran; Onkar, Preeti title: An Exploration of Community-Based Tourism within the Context of Tourism Planning and Development date: 2019 words: 8070 flesch: 43 summary: A critical look at community based tourism. Community based tourism: critical success factors. keywords: benefits; cbt; communities; community; development; impacts; indicators; journal; participation; planning; research; review; tourism; tourism development; tourism research cache: ertr-469.pdf plain text: ertr-469.txt item: #140 of 278 id: ertr-470 author: Regev, Sharon Teitler; Snir, Shlomit Hon; Shahrbani, Shosh; Lifszyc-Friedlander, Anabel title: The Association between Searching for and Purchasing Tourism Services Online date: 2019 words: 8737 flesch: 56 summary: The study, conducted over twenty years after online tourism services were first implemented, examines whether behavioral models regarding technology acceptance and technology adoption are still appropriate. The results reveal that today theoretical model constructs such as trust, perceived utility, perceived risk and ease of use have a negligible effect on the frequency with which individuals purchase online tourism services while searching for such services has a major impact. keywords: ease; ertr; information; internet; online; purchase; purchasing; review; searching; tourism; tourism research; tourism services; travel; trust; use; vol cache: ertr-470.pdf plain text: ertr-470.txt item: #141 of 278 id: ertr-471 author: Primayesa, Elvina; Widodo, Wahyu; Sugiyanto, F.X. title: The Tourism-Led Growth Hypothesis in Indonesia date: 2019 words: 5339 flesch: 52 summary: Sugiyarto et al. (2003), use a computable general equilibrium model of the Indonesia economy, find that tourism growth leads to greater positive effects. This study investigates the relationship between economic growth and tourism in Indonesia for the period of 1995 to 2015. keywords: causality; data; growth; hypothesis; lag; relationship; research; results; test; toda; tourism cache: ertr-471.pdf plain text: ertr-471.txt item: #142 of 278 id: ertr-472 author: Kearns, Matt; Deng, Jinyang title: A Gap Analysis of the Service Area of West Virginia’s Trail Network date: 2019 words: 4734 flesch: 49 summary: The authors acknowledge the complexity of diminishing returns and the expense of providing trail access to a rural population dispersed in a geographically challenging state, but there should be a commitment from state and federal governments to assist underserved communities with basic services – including recreational trail access – in order to provide improved health, economic, and quality of life outcomes. Indiana has a goal of providing trail access within 15 minutes to every resident (Institute for Parks and Public Lands, 2017), which was chosen as the service area standard for this analysis. keywords: access; area; network; points; population; service; state; tourism; trail; virginia; west cache: ertr-472.pdf plain text: ertr-472.txt item: #143 of 278 id: ertr-473 author: Dawson, Jason; Ruane, Seán T; Beeton, Sue title: SETTING THE RESEARCH AGENDA: Navigating Shifting Sands- Research in Changing Times date: 2019 words: 2287 flesch: 50 summary: She was recently awarded the TTRA Lifetime Achievement Award http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 01, 2019 http://ertr.tamu.edu 96 Introduction The 2019 Travel and Tourism Research Association (TTRA) annual international research conference took place in Melbourne Australia, with delegates from all continents and tourism sectors. e-Review of Tourism Research (eRTR), Vol. 17, No. 01, 2019 http://ertr.tamu.edu keywords: research; tourism; travel; ttra; vol cache: ertr-473.pdf plain text: ertr-473.txt item: #144 of 278 id: ertr-474 author: Knollenberg, Whitney title: Emerging Scholar Profile: Dr. Whitney Knollenberg date: 2019 words: 881 flesch: 35 summary: To improve the knowledge of how tourism organizations should plan for advocacy Whitney, along with Dr. Ashley Schroder and Dr. Amanda Stewart, are leading a national study of tourism advocacy planning efforts. Whitney has studied how leadership, policy, and planning can be utilized to leverage existing resources to sustain and grow tourism development in these communities. keywords: industry; tourism; whitney cache: ertr-474.pdf plain text: ertr-474.txt item: #145 of 278 id: ertr-475 author: Soto, Trini Rovira title: Emerging Scholar Profile: Dr. Trini Rovira Soto date: 2019 words: 787 flesch: 29 summary: After graduating with a major in Geography and earning a Master's Degree in Planning and Management of Tourism from Rovira i Virgili University, Trini was awarded a research grant from the Government of Catalonia to develop a PhD thesis on the identification of urban landscape patterns in mass tourism destinations on the Mediterranean Coast. As a postdoc researcher, Trini is currently analysing models of spatial development of tourist destinations from an evolutionary perspective. keywords: research; tourism; trini cache: ertr-475.pdf plain text: ertr-475.txt item: #146 of 278 id: ertr-478 author: Singh, Ranjit; P.S., Sibi title: Accessibility and readability of website: An analysis of Online Travel Aggregators (OTAs) of India date: 2022 words: 6997 flesch: 46 summary: Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world. e-Review of Tourism Research (eRTR), Vol. 18, No. 5, 2021 http://ertr.tamu.edu 692 Ranjit Singh Pondicherry University Sibi PS Pondicherry University Accessibility and readability of website: An analysis of Online Travel Aggregators (OTAs) of India Accessibility of websites for disabled people is a major concern in the contemporary digital world due to their dependence on tourism websites for planning and booking. keywords: accessibility; analysis; cluster; india; otas; people; readability; research; review; study; tourism; vol; wcag; websites cache: ertr-478.pdf plain text: ertr-478.txt item: #147 of 278 id: ertr-482 author: Salman, Ahmad; Jaafar, Mastura; Mohamad, Diana title: A comprehensive review of the role of Ecotourism in sustainable tourism development date: 2020 words: 6053 flesch: 42 summary: The index of Sustainable Ecotourism impacts in Egypt, International Journal of Innovation and Knowledge Management in Middle East & North Africa, 3(2), available at: http://www.worldsustainable.org (accessed 1 October 2019). A framework for sustainable ecotourism: Application to Costa Rica, Tourism and Hospitality, Planning and Development, 3(2), pp. keywords: area; conservation; development; ecotourism; environment; journal; research; review; role; tourism development; vol cache: ertr-482.pdf plain text: ertr-482.txt item: #148 of 278 id: ertr-488 author: Ruban, Dmitry A; Yashalova, Natalia N.; Ermolaev, Vladimir A. title: Mission Statements in Hospitality Organizations: Evidence from Hotel Chains date: 2022 words: 9963 flesch: 47 summary: The purpose of this study is to identify common components in mission statements of hotel chains, as missions play important role in strategic management of all kinds of organizations and influence on their performance. The originality of this empirical research is linked to filling an important gap in the existing literature: unlike to many other organizations, mission statements of hotel chains have been addressed weakly. keywords: chains; components; customers; ertr; hospitality; hotel; http://ertr.tamu.edu/; industry; journal; management; mission; mission statements; organization; research; review; statements; tourism; vol cache: ertr-488.pdf plain text: ertr-488.txt item: #149 of 278 id: ertr-498 author: Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris title: Destinations: ENTER2020 Special Issue of eRTR date: 2019 words: 655 flesch: 40 summary: After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. keywords: ertr; research; tourism cache: ertr-498.pdf plain text: ertr-498.txt item: #150 of 278 id: ertr-499 author: Zhang, Kun; Li, Qinghui; Wang, Hongyu; Chen, Dongzhi title: Exploring the Presence of Tourists’ Photos Through Algorithmic Visual Content Analysis date: 2019 words: 3386 flesch: 47 summary: Innovatively, this study adopted two deep learning models, namely scene recognition and semantic segmentation for uncovering the presence of tourist photos in a tourism destination. In this study, intending to explore a smart way for understanding tourist behaviours through big pictorial data, it adopted two deep learning models, namely scene recognition and semantic segmentation for uncovering the presence of tourist photos in a tourism destination. keywords: analysis; destination; learning; management; people; photos; research; tourism; tourists cache: ertr-499.pdf plain text: ertr-499.txt item: #151 of 278 id: ertr-500 author: Ivars-Baidal, Joseph A.; Hernández, Maria García; Mendoza de Miguel, Sofia title: Integrating Overtourism in the Smart Tourism Cities Agenda date: 2019 words: 4873 flesch: 41 summary: Keywords: overtourism, ICT, smart tourism cities, smart destination, governance, DMO Josep A. Ivars-Baidal Tourism Research Institute University of Alicante Campus de Sant Vicent del Raspeig Alicante, 03090 (Spain) Email: josep.ivars@ua.es María However, overtourism management based on an integral approach of smart tourism cities (STC) has not been analysed. keywords: cities; city; destination; ertr; management; measures; overtourism; research; review; strategy; tourism; vol cache: ertr-500.pdf plain text: ertr-500.txt item: #152 of 278 id: ertr-501 author: Douglas, Anneli; Mostert, Pierre; Slabbert, Liandi title: Identifying the Marketing Channels that Will Attract Millennials to National Parks date: 2019 words: 5469 flesch: 47 summary: that Will Attract Millennials to National Parks Millennials will soon become the biggest tourist group to be served because of their sheer numbers as well as their current and potential future income. The purpose of this paper was thus to identify the marketing channels that millennials are most likely to use, the types of information that they look for and the marketing methods that will inform and persuade them to visit a holiday destination, and more specifically a National Park. keywords: generation; information; journal; marketing; media; methods; millennials; research; review; tourism; travel; use cache: ertr-501.pdf plain text: ertr-501.txt item: #153 of 278 id: ertr-502 author: Liu, Liu; Li, Yunpeng; Zhang, Huiying; Terzibasoglu, Esencan title: Government’s Perception of Constructing Smart Tourism Cities date: 2019 words: 3540 flesch: 36 summary: Key words: smart tourism cities, evaluation matrix, government’s perspective Liu Liu School of Business Administration Capital University of Economics and Business No. 121, Fengtai District, Beijing, China, 100070 Email: liuliu@cueb.edu.cn Yunpeng Li School of Business Administration Capital University of Economics and Business No. 121, Fengtai District, Beijing, China, Her research focuses on smart tourism city and big data in tourism. keywords: business; cities; city; data; evaluation; matrix; research; smart; tourism cache: ertr-502.pdf plain text: ertr-502.txt item: #154 of 278 id: ertr-503 author: Zhang, Wen; Kim, Jeongmi (Jamie); Kim, Hany; Fesenmaier, Daniel R. title: The Tourism Story Project: Developing the Behavioral Foundations for an AI Supporting Destination Story Design date: 2019 words: 4426 flesch: 44 summary: It is argued that if links the text contained within the story can be established, a tool for evaluating online destination stories based on emotional structures of the stories can be developed to provide guidance for designing, evaluating and implementing destination stories. In this paper, we summarize the results of a ten year long research program (called the Tourism Story Project) which focused on understanding the underlying persuasive process of destination stories, especially the impacts of various story elements and the raised emotions with the overall goal of establishing the behavioural foundations of a computer-based tool (an AI) which can be used for designing, evaluating and implementing destination related stories. keywords: destination; emotions; persuasion; research; review; sentiment; stories; story; tourism cache: ertr-503.pdf plain text: ertr-503.txt item: #155 of 278 id: ertr-504 author: Minor, Katarzyna; Carlisle, Sheena; Dixey, Louise title: Rethinking Digital Foci - What are the Real Digital Needs of Welsh Tourism Organisations? date: 2019 words: 4554 flesch: 35 summary: Keywords: digital skills, skills gaps, training needs Katarzyna Minor Welsh Centre for Tourism Research Cardiff Metropolitan University Western Avenue, Llandaff CF5 2SP, Cardiff, Wales UK Email: kminor@cardiffmet.ac.uk Sheena Carlisle Next Tourism Generation Alliance Cardiff Metropolitan University Western Avenue, Llandaff CF5 2SP, Cardiff, Wales UK Email: scarlisle@cardiffmet.ac.uk Louise Dixey Next Tourism Generation Alliance Cardiff Metropolitan University Western Avenue, Llandaff CF5 2SP, Cardiff, Wales UK Email: ldixey@cardiffmet.ac.uk Katarzyna Minor is a lecturer and researcher at Cardiff Metropolitan University whose interests include hospitality and tourism management, with a focus on digital media. Welsh Government research (GSR, 2015) highlights that within tourism and hospitality sectors, the level of digital skills differs amongst businesses and often businesses struggle to keep up with their customers’ digital demands. keywords: data; ertr; future; organisations; research; skills; tourism; training; vol; wales cache: ertr-504.pdf plain text: ertr-504.txt item: #156 of 278 id: ertr-505 author: Soares, André Luiz Vieira; Mendes-Filho, Luiz; Gretzel, Ulrike title: ICT Practices and Isomorphism in Tourism: Insights from Hotel Managers in Brazil date: 2019 words: 4407 flesch: 44 summary: All respondents occupied important positions in the hotels that provided them with an overview over technology use practices. In addition, the results suggest that technology adoption research needs to consider incentives and pressures beyond perceived usefulness when trying to understand technology adoption and diffusion in tourism. keywords: adoption; ertr; hotels; isomorphism; practices; research; review; technology; tourism; use; vol cache: ertr-505.pdf plain text: ertr-505.txt item: #157 of 278 id: ertr-506 author: Nixon, Lyndon J B title: An Online Image Annotation Service for Destination Image Measurement date: 2019 words: 4274 flesch: 33 summary: Therefore we acknowledge that visual destination image is a subset of the subject’s overall destination image. Likewise, while visual destination image could be calculated for one individual (i.e. taking only the images that they see), research tends to look at the destination image as a shared construct for an entire audience, e.g. as represented by a DMO’s online channel or by recent UGC. keywords: annotation; destination; image; media; research; service; tourism; visual cache: ertr-506.pdf plain text: ertr-506.txt item: #158 of 278 id: ertr-507 author: Stuber-Berries, Nicole; Stämpfli, Aline title: Destination Platform (App) for Profiling and Personalized Guest Communication: Factors that Drive Acceptance as the Key for Success—A Field Study from Swiss Alpine Destinations date: 2019 words: 2539 flesch: 45 summary: However, the results are in line with the trend of Alpine tourist destination apps to include entertaining and dynamic content, such as gamification elements—with the app of Laax as a prominent example. To further validate the path some Alpine destinations are already taking by considering the entertainment factor of mobile information systems, future studies should also consider the tourists’ feedback after using destination apps in a destination. keywords: app; destination; information; intention; research; tourism; use cache: ertr-507.pdf plain text: ertr-507.txt item: #159 of 278 id: ertr-508 author: Zhou, Shuyu; Liu, Anyu title: Could the Artwork in Hotels Attract More Bookings? –A Study Using the Experimental Design Method date: 2019 words: 3247 flesch: 50 summary: Different from the subjective rankings, Ip and Lee (2012) used the fuzzy analytic hierarchy process, which is an objective ranking method, to evaluate the functionality of hotel websites and found out that an accessible reservation information was perceived as the most important element of hotel website function, followed by the hotel description and hotel facility information etc. Developing a performance indicator for hotel websites. keywords: artworks; booking; hotel; impact; intention; research; tourism; website cache: ertr-508.pdf plain text: ertr-508.txt item: #160 of 278 id: ertr-509 author: Videva, Janine; Marchiori, Elena; Cantoni, Lorenzo title: Assessing usability and user experience of immersive web VR platforms for tourism destinations date: 2019 words: 2901 flesch: 42 summary: This paper focuses on exploring usability and user experience issues of two web VR experiences devoted to tourism destinations, namely Petra, the ancient city in Jordan, and Bilbao in Spain. Assessing usability and user experience of immersive web VR platforms for tourism destinations Until recently, Virtual Reality (VR) was considered as a niche technology due to slow advancement and high costs. keywords: experience; research; tourism; usability; user; web cache: ertr-509.pdf plain text: ertr-509.txt item: #161 of 278 id: ertr-510 author: Díaz, Estrella; Esteban, Águeda; Andreu, Luisa title: Smart Tourism: Effects on Consumer Experience and Business Competitiveness date: 2019 words: 2753 flesch: 42 summary: Numerous studies have focused on the use of smart tourism technologies (Arenas et al. 2019). Smart tourism technologies in travel planning: The role of exploration and exploitation. keywords: consumer; marketing; research; smes; study; technologies; tourism; use cache: ertr-510.pdf plain text: ertr-510.txt item: #162 of 278 id: ertr-511 author: Hlee, Sunyoung; Yhee, Yerin; Chung, Nambo; Koo, Chulmo title: Service Innovation by Design Thinking Methods: A Case of Seoul Children’s Grand Park (SCGP) date: 2019 words: 5725 flesch: 40 summary: This paper has applied in the service design process in the tourism and leisure context so that experience service design may be placed. As for the way to create the experience conception, we developed the content of visitor experience (i.e., App touchpoints, visitor behavior report) to maximize the park experience of the SCGP. keywords: app; data; design; experience; management; park; research; review; scgp; service; tourism; tourism research; visitors cache: ertr-511.pdf plain text: ertr-511.txt item: #163 of 278 id: ertr-512 author: Hanni-Vaara, Päivi; Kähkönen, Outi; Paloniemi, Petra title: Developing Destination Experience and Digital Marketing in Co-creation Process – Case Cooperation of Ranua Municipality and Lapland University of Applied Sciences date: 2019 words: 2222 flesch: 40 summary: Key words: co-creation, tourism destination, education, destination experience, digital marketing Päivi Hanni-Vaara, Senior Lecturer Lapland University of Applied Sciences, Multidimensional Tourism Institute Jokiväylä 11 96300 Rovaniemi FINLAND Tel. Co-creation process One of the objectives at the Lapland UAS tourism studies is to execute deep working life cooperation with regional tourism destinations and companies. keywords: creation; destination; lapland; marketing; tourism cache: ertr-512.pdf plain text: ertr-512.txt item: #164 of 278 id: ertr-515 author: Ukpabi, Dandison C. title: Emerging Scholar Profile- Dandison C. Ukpabi date: 2019 words: 1003 flesch: 45 summary: Within this period as a PhD student, I have established collaboration networks and published with scholars from the following universities: the University of Brighton, UK; the University of South Australia, Adelaide; the University of Clemson, USA; the University of Greenwich, UK; the University of Plymouth, UK; the University of Oulu, Finland; the University of Eastern Finland, Joensuu, Finland; the University of Turku, Finland; Morgan State University, USA and Ahmadu Bello University, Zaria, Nigeria. I have been engaged in a number of research projects and received funding from different organisations. keywords: finland; research; university cache: ertr-515.pdf plain text: ertr-515.txt item: #165 of 278 id: ertr-517 author: Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris title: Innovation: ENTER2020 Special Issue of eRTR. date: 2019 words: 658 flesch: 42 summary: After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. keywords: ertr; research; tourism cache: ertr-517.pdf plain text: ertr-517.txt item: #166 of 278 id: ertr-518 author: Zach, Florian J.; Xiang, Zheng; Baggio, Rodolfo title: Analysing Linkage between ICT and US State Tourism Websites date: 2019 words: 3171 flesch: 44 summary: Methodology Data Collection and Sample To map the linkages between tourism destination websites to technology websites and, specifically to learn if tourism destination websites leveraged the same technologies, it was necessary to gain access to a set of websites that compete in the same market space over several years. To that end we analysed archival hyperlink data for state tourism website in the United States. keywords: destination; ict; research; state; technology; tourism; use; websites cache: ertr-518.pdf plain text: ertr-518.txt item: #167 of 278 id: ertr-519 author: Zach, Florian J.; Krizaj, Dejan; Pretnar, Ajda title: Topic Modelling Tourism Literature on Innovation and Technology date: 2019 words: 3526 flesch: 34 summary: Dejan Krizaj is an Associate Professor at University of Primorska, Faculty of Tourism Studies – Turistica, focusing on R&D projects addressing specifics of tourism innovation and its stimulation and promotion measures. A review of innovation research in tourism. keywords: development; innovation; management; research; review; technology; topic; tourism; tourism research; vol cache: ertr-519.pdf plain text: ertr-519.txt item: #168 of 278 id: ertr-520 author: Corrigan-Kavanagh, Emily; Scarles, Caroline; Revill, George title: Augmenting Travel Guides for Enriching Travel Experiences date: 2019 words: 3498 flesch: 35 summary: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 336 Introduction Recent digital technology developments, such as the increased prevalence of personal smart phones, are transforming how travellers engage in travel experiences (Gretzel & Jamal, 2009). This paper introduces key conceptual themes that arose from formally testing the a-book with 14 UK- based travellers through one-to-one ‘technology elicitation style’ semi-structured interviews and suggests how it might enrich travel experiences and inform future print and digital technology configurations within eTourism. keywords: book; digital; experiences; reading; research; tourism; travel; travellers cache: ertr-520.pdf plain text: ertr-520.txt item: #169 of 278 id: ertr-521 author: Wan, C.K. Bruce; Lee, Kate Sangwon; Leung, Daniel; Park, Sangwon title: Using Design Thinking as an Educational Tool for Conceptualizing Future Smart Hotel Guest Experiences date: 2019 words: 5005 flesch: 44 summary: To ensure students could do the coding consistently, we introduced a code book comprising themes derived from the extant literature on consumer studies (Reynolds & Gutman, 1988), experience design (Desmet & Pohlmeyer, 2013), and tourism (Kim, Ritchie, & Tung, 2010). More specifically, we are interested in understanding how designer learners integrate the principles of DT (as mindset, design process, and methods) (Johansson- Sköldberg et al., 2013). keywords: design; ertr; experience; hospitality; process; research; review; students; tourism; vol cache: ertr-521.pdf plain text: ertr-521.txt item: #170 of 278 id: ertr-522 author: Yung, Ryan; Khoo-Lattimore, Catheryn; Potter, Leigh Ellen title: VR the World: Investigating the Effectiveness of Virtual Reality for Destination Marketing through Presence, Emotion, and Intention date: 2019 words: 4846 flesch: 51 summary: Calls have been made for more interdisciplinary studies across VR studies on presence (Draper, Kaber, & Usher, 1998; Lombard & Ditton, 1997) and emotion (Banos et al., 2008; Riva, Banos, Botella, Mantovani, & Gaggioli, 2016; Riva et al., 2007; Villani, Repetto, Cipresso, & Riva, 2012) for better understanding of the consequences of presence. However, despite the prominence of presence in information technology (IT)-based VR research, to date only a handful of presence studies have appeared in the tourism VR literature (for example Hyun & O'Keefe, 2012; Tussyadiah, Wang, Jung, & tom Dieck, 2018). keywords: destination; doi; intention; marketing; presence; research; stimuli; tourism cache: ertr-522.pdf plain text: ertr-522.txt item: #171 of 278 id: ertr-523 author: Fan, Daisy X.F.; Liu, Anyu title: The Effects of Online and Face-to-face Experiential Value Co-creation on Tourists’ Wellbeing date: 2019 words: 2590 flesch: 48 summary: Tourism product designers and operators could aim to facilitate both kinds of co-creation activities by, for example, enhancing their connectivity level, promoting experience sharing campaign and designing social space in attractions to encourage personal interactions and contact. To bridge this research gap, the current study aims to explore tourists’ online and face-to-face experiential value co- creation, the trade-off effect of online experiential value co-creation on face-to-face experiential value co-creation, and to examine their effects on tourists’ travel satisfaction and wellbeing. keywords: creation; face; online; tourism; tourists; value cache: ertr-523.pdf plain text: ertr-523.txt item: #172 of 278 id: ertr-524 author: Lu, Yang; Ioannou, Athina; Tussyadiah, Iis; Li, Shujun title: Segmenting Travelers Based on Responses to Nudging for Information Disclosure date: 2019 words: 3858 flesch: 43 summary: Information privacy concerns: Linking individual perceptions with institutional privacy assurances. The impact of disposition to privacy, website reputation and website familiarity on information privacy concerns. keywords: cluster; incentives; information; nudging; online; privacy; research; tourism; travelers cache: ertr-524.pdf plain text: ertr-524.txt item: #173 of 278 id: ertr-525 author: Pereira-Doel, Pablo; Font, Xavier; Wyles, Kayleigh; Pereira-Moliner, Jorge title: Showering Smartly. A Field Experiment Using Water-saving Technology to Foster Pro-environmental Behaviour among Hotel Guests date: 2019 words: 4290 flesch: 51 summary: Shower water flow for this tourism accommodation ranges between 8 to 10 litres per minute, thus the reduction of 40.91 seconds in shower time in the treatment rooms represents a water saving of between 5.45 to 6.82 litres per shower. In these messages, the role of different pro- environmental values and specific constructs of behavioural change theories are being tested, measuring real shower behaviour through covert field experiments. keywords: aguardio; data; feedback; guests; research; review; rooms; shower; time; tourism; water cache: ertr-525.pdf plain text: ertr-525.txt item: #174 of 278 id: ertr-526 author: Marasco, Alessandra; Balbi, Barbara title: Designing Accessible Experiences for Heritage Visitors Through Virtual Reality date: 2019 words: 5790 flesch: 39 summary: Keywords: tourism experience design, accessible tourism, virtual reality, heritage tourism, User-Centred Design Alessandra Marasco National Research Council – Institute for Research on Innovation and Services for Development (CNR-IRISS) It applies a User-Centered http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 429 Design (UCD) approach to ensure that the virtual experiences are designed and developed upon a full understanding of the needs, expectations and requirements of visitors, in line with the theoretical foundation for tourism experience design (Tussyadiah, 2014). keywords: accessibility; design; experience; heritage; reality; research; tourism; users; visitors cache: ertr-526.pdf plain text: ertr-526.txt item: #175 of 278 id: ertr-527 author: Kayar, Gizem; Sümer, Tolga; Soytürk, Furkan; Doruk, Galip Erkin; Çobanoğlu, Cihan title: Explore Music Data to Enhance Customer Satisfaction date: 2019 words: 1695 flesch: 52 summary: e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 444 Gizem Kayar Yasar University Tolga Sümer TED University Furkan Soytürk TED University Galip Erkin Doruk TED University Cihan Çobanoğlu University of South Florida Sarasota-Manatee Explore Music Data to Enhance Customer Satisfaction Restaurant-like service areas have been adapting different technologies to enhance customer satisfaction for many years. University of South Florida Sarasota-Manatee 8350 N Tamiami Trail, Sarasota, FL 34243 United States Email: cihan@sar.usf.edu http://ertr.tamu.edu/ mailto:gizem.kayar@yasar.edu.tr mailto:furkan.soyturk@tedu.edu.tr galip.doruk@tedu.edu.tr cihan@sar.usf.edu e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 445 Gizem Kayar is an assistant professor and a faculty member at Yaşar University Computer Engineering Department. keywords: research; satisfaction; system; tourism; university; vol cache: ertr-527.pdf plain text: ertr-527.txt item: #176 of 278 id: ertr-528 author: Kim, Hye-Rhim; Tussyadiah, Iis P.; Jago, Leo title: Framing effective cause-related marketing message online date: 2019 words: 2106 flesch: 42 summary: First, this study is one of the first to examine the relationship between CRM advertising message framing and brand reputation in online charity advertising by hotels, suggesting an appropriate theoretical framing to understand this under-explored but important area. It relies on Regulatory Focus Theory (RFT) to explain how online CRM messages can be designed around two motivational orientations (Higgins et al., 1997): promotion- framed and prevention-framed messages (Baek & Reid, 2013). keywords: brand; consumers; crm; reputation; research; tourism cache: ertr-528.pdf plain text: ertr-528.txt item: #177 of 278 id: ertr-529 author: Nannelli, Martina; Buhalis, Dimitrios; Franch, Mariangela; Lucia, Maria Della title: Disruption of the market structure in the tourism and hospitality accommodation service. The impact of the new short-term rental players. date: 2019 words: 4145 flesch: 47 summary: Poole BH12 5BB, UK Email: dbuhalis@bournemouth.ac.uk Mariangela Franch Professor of Marketing - Department of Economics and Management University of Trento http://ertr.tamu.edu/ mailto:martina.nannelli@unitn.it mailto:dbuhalis@bournemouth.ac.uk e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 461 Via Giuseppe Verdi, 26 Trento, TN 38122 IT Email: mariangela.franch@unitn.it Maria Della Lucia Associated Professor of Economic and Business Management - Department of Economics and Management University of Trento Via Giuseppe Verdi, 26 Trento, TN 38122 IT Email: maria.dellalucia@unitn.it http://ertr.tamu.edu/ mailto:mariangela.franch@unitn.it mailto:maria.dellalucia@unitn.it e-Review of Tourism Research (eRTR), Vol. 17, No. 3, 2019 http://ertr.tamu.edu 462 Introduction Several factors, such as the advent of internet and ICT, the 2008’ financial-economic crisis and the appearance of new models of consumption, have strongly affected the tourist accommodation services. This theoretical framework is used to empirically disentangle and analyse the tourist and hospitality accommodation sector and analyse its changes in four-time frames: - t1: Traditional accommodation service: before the advent of digital platform in the tourist accommodation service. - t2: The peer-to-peer (p2p) innovation: the 2008’ crisis and the advent of digital platforms and private short-term renters. - t3: The market overcrowding: i.e. p2p+b2c+b2b+c2b2c. - t4: Current strategic networks: possible future scenarios. keywords: accommodation; forces; industry; peer; platforms; porter; research; review; tourism cache: ertr-529.pdf plain text: ertr-529.txt item: #178 of 278 id: ertr-530 author: Bustard, John RT title: Emerging Scholar Profile- Dr. John RT Bustard date: 2019 words: 834 flesch: 35 summary: My classroom collaborations with Dr. Peter Bolan at Ulster University (an esteemed Film Tourism researcher) led to his suggestion I take up a PhD, which I duly did in 2015 and from there forward I focused on mobile technology impacts on event experiences. I felt called to deepen my understanding of ‘why’ experiences are so central to our collective passion for tourism and events and from then on, I was hooked on academic enquiry. keywords: event; research; tourism cache: ertr-530.pdf plain text: ertr-530.txt item: #179 of 278 id: ertr-531 author: Leonard, Llewellyn; Dladla, Ayanda title: Obstacles to and suggestions for successful township tourism in Alexandra Township, South Africa date: 2020 words: 5757 flesch: 38 summary: The research on which this paper is based has shown that Alexandra Township tourism, unlike other prominent South African townships, is unfortunately still in its infancy, with numerous obstacles limiting its potential. In this paper, we seek to examine obstacles to township tourism development in Alexandra Township, Johannesburg, an area characterised by crime, unemployment, and poverty. keywords: alexandra; business; development; government; informant; interview; research; review; south; tourism; township; vol cache: ertr-531.pdf plain text: ertr-531.txt item: #180 of 278 id: ertr-533 author: Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris title: Social Media: ENTER2020 Special Issue of eRTR date: 2019 words: 659 flesch: 39 summary: After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. keywords: ertr; research; tourism cache: ertr-533.pdf plain text: ertr-533.txt item: #181 of 278 id: ertr-534 author: Mellinas, Juan Pedro title: Measuring the Impact of Game of Thrones on Tourism Through Online Reviews date: 2019 words: 3277 flesch: 57 summary: However, the most recognized in the academic field is “film-induced tourism”, that involves various on-site activities, forms and typologies when visiting film locations (landscapes, palaces, cathedrals, streets, etc.) such as film tourism as primary travel motivator, film tourism as part of a holiday, film tourism pilgrimage, movie tours, etc. (Beeton, 2005). This type of tourism has received various denominations: media tourism, movie tourism, film tourism, screen tourism, etc. keywords: film; filming; locations; research; reviews; series; tourism cache: ertr-534.pdf plain text: ertr-534.txt item: #182 of 278 id: ertr-535 author: Mellinas, Juan Pedro title: How Languages Influence Online Ratings in the Most Iconic Tourist Spots date: 2019 words: 3641 flesch: 56 summary: Hotel online reviews: Different languages, different opinions. We observe how language behaviors are repeated systematically; speakers of each language tend to rate all monuments in the same way, regardless of their typology or location. keywords: differences; french; language; research; reviews; scores; tourism cache: ertr-535.pdf plain text: ertr-535.txt item: #183 of 278 id: ertr-536 author: Leung, Rosanna; Wong, Elise title: Will you pick me again? International Hotel Chains Brand Loyalty Reflection from User Reviews date: 2019 words: 4086 flesch: 53 summary: These researches contributed in the knowledge of customer brand loyalty intention in hospitality and tourism, but because the number of responses is limited and the answer was based on memories and perception, the level of data accuracy could be affected. To understand the customer online loyalty behavior, reviewers’ comments were categorized into the three phases of customer loyalty attitudinal behavior (cognitive, affective and conative) according to Back and Park (2003). keywords: behavior; brand; customer; hotel; loyalty; review; tourism cache: ertr-536.pdf plain text: ertr-536.txt item: #184 of 278 id: ertr-537 author: Stadlthanner, Katja Anna; Andreu, Luisa; Font, Xavier title: Using social media to promote pro-sustainability behaviours: a quasi-experimental study on message framing date: 2019 words: 4812 flesch: 48 summary: Research hypotheses and conceptual framework In summary, 1) there is limited research on the effectiveness of message frames in increasing cause involvement, 2) there is discrepancy in the findings, and 3) not enough studies have tested the effect of a combination of outcome and target frames on cause involvement, as this study does. Will a combination of outcome and target message frames be able to increase cause involvement and if so, which message frame combination is most effective in doing so? keywords: advertising; cause; csr; frames; intentions; involvement; message; outcome; research; target cache: ertr-537.pdf plain text: ertr-537.txt item: #185 of 278 id: ertr-538 author: Kirilenko, Andrei P.; Stepchenkova, Svetlana title: Automated Topic Modeling of Negative Tourist Reviews date: 2019 words: 4499 flesch: 43 summary: In travel review analysis, LDA has been applied to datasets of radically different sizes, ranging from as few as 50 (Putri & Kusumaningrum 2017) to over 250,000 (Guo, Barnes, & Jia, 2017) reviews. Two indices were used to compare performance of LDA topic models: perplexity and coherence. keywords: analysis; china; ertr; http://ertr.tamu.edu/; lda; museum; place; research; reviews; site; star; terracotta; topics; tourism; vol cache: ertr-538.pdf plain text: ertr-538.txt item: #186 of 278 id: ertr-539 author: Chen, Yujia; Tussyadiah, Iis; Liu, Anyu title: Will Guests Use Peer-to-Peer Accommodation Again after a Service Failure? date: 2019 words: 3113 flesch: 38 summary: One of the most popular classifications of service failure is proposed by Bitner, Booms, and Tetreault (1990), suggesting that most of service failures result from frontline employees responding poorly towards core service, customers’ needs and requests, and due to their unprompted and unsolicited action. The preliminary results, which is based on an online survey with 107 respondents, revealed that the three different dimensions of service failure did not yield significant differences in satisfaction and repurchase intention. keywords: accommodation; failure; intention; peer; recovery; repurchase; satisfaction; service cache: ertr-539.pdf plain text: ertr-539.txt item: #187 of 278 id: ertr-540 author: Ma, Shihan (David); Kirilenko, Andrei P. title: Automated Identification of Tourist Activities in Social Media Photographs: a Comparative Analysis Using Visual-based, Textual-based and Joint-based Methods date: 2019 words: 3705 flesch: 35 summary: In this paper, we first explore the feasibility of using different data approaches (visual and textual) to identify tourist activities in social media photos. Keywords: tourist activity, image identification, Instagram, social media photography, data fusion Shihan (David) Ma, M.S. Doctoral Candidate Dept. of Tourism, Hospitality and Event Management College of Health and Human Performance University of Florida 206C Florida Gym, P.O. Box 118208, Gainesville, FL 32611-8208, USA Email: keywords: activities; activity; data; identification; image; photographs; research; textual; topics; tourism; visual cache: ertr-540.pdf plain text: ertr-540.txt item: #188 of 278 id: ertr-541 author: Siegel, Lauren A.; Tussyadiah, Iis; Scarles, Caroline title: Does Social Media Help or Hurt Destinations? A Qualitative Case Study date: 2019 words: 3440 flesch: 45 summary: Understanding the relationship between tourism destination imagery and tourist photography. Social media photography : construing subjectivity in Instagram images. keywords: campaign; destinations; instagram; media; research; tourism; travel; vienna cache: ertr-541.pdf plain text: ertr-541.txt item: #189 of 278 id: ertr-542 author: Shin, Seunghun; Xiang, Zheng title: Social Media-Induced Tourism: A Conceptual Framework date: 2019 words: 3620 flesch: 41 summary: As such, we suggest four major aspects are important for understanding social media-induced tourism including social media users, socio-technical features of platforms, nature of attractions in social media content, and communication process in social media. e-Review of Tourism Research (eRTR), Vol. 17, No. 4, 2019 http://ertr.tamu.edu 581 Seunghun Shin Virginia Tech Zheng Xiang Virginia Tech Social Media-Induced Tourism: A Conceptual Framework As social media are becoming a primary information source for travellers, many people travel to a destination or an attraction as a direct result of being exposed to certain social media content, which can be called as social media-induced tourism. keywords: aspects; content; media; research; review; tourism; tourism research; travel cache: ertr-542.pdf plain text: ertr-542.txt item: #190 of 278 id: ertr-543 author: Barbe, Danielle; Neuburger, Larissa; Pennington-Gray, Lori title: Follow Us on Instagram! Understanding the Driving Force behind Following Travel Accounts on Instagram date: 2019 words: 4923 flesch: 38 summary: Modelling the impact of social media influencers on behavioural intentions of millennials: The case of tourism in rural areas in Greece. DMOs have realized the benefits of Instagram influencers and are increasingly collaborating with or hiring them to showcase their destination. keywords: accounts; destination; influencer; instagram; marketing; media; motivations; research; social; tourism; travel cache: ertr-543.pdf plain text: ertr-543.txt item: #191 of 278 id: ertr-544 author: Ma, Zhongyi; Berezina, Katerina; Cobanoglu, Cihan title: Predicting Chinese travelers’ intentions to use Airbnb date: 2019 words: 2849 flesch: 44 summary: e-Review of Tourism Research (eRTR), Vol. 17, No. 4, 2019 http://ertr.tamu.edu 610 Zhongyi Ma University of South Florida Sarasota-Manatee Katerina Berezina University of Mississippi Cihan Cobanoglu University of South Florida Sarasota-Manatee Predicting Chinese travelers’ intentions to use Airbnb The purpose of this study is to develop and test a model explaining factors influencing customer decision-making regarding Airbnb accommodations in China. The path between attitudes and intentions to use Airbnb accommodations was marginally significant at p = 0.049. keywords: airbnb; behavior; china; chinese; research; study; tourism cache: ertr-544.pdf plain text: ertr-544.txt item: #192 of 278 id: ertr-545 author: Liang, Sai; Zhang, Xiaoxia; Li, Hui title: How to make guest reviews more informative? A case study of Airbnb date: 2019 words: 3560 flesch: 51 summary: However, due to the lower capacity of properties comparing with hotels, it is difficult for Airbnb properties to accumulate a large number of reviews. Example of property description in Airbnb Figure 2. keywords: airbnb; descriptions; guests; hosts; property; review; tourism cache: ertr-545.pdf plain text: ertr-545.txt item: #193 of 278 id: ertr-546 author: Huang, Ching-Hsu title: Sustainable strategies of restaurant food surplus platform as a framework for responsible tourism in the sharing economy date: 2019 words: 3311 flesch: 48 summary: In study one, the systematic literature reviews, in-depth interviews, focus group interviews and simple survey were conducted simultaneously to construct the food waste critical control point and the factors influencing food waste. Data will be examined and identified the particular points of food waste in the restaurants. keywords: food; food waste; hospitality; research; restaurant; surplus; tourism; waste cache: ertr-546.pdf plain text: ertr-546.txt item: #194 of 278 id: ertr-547 author: Zhang, Junjiao (Judy); Sun, Tao; Ito, Naoya; Li, Qinghui title: Independent or Interdependent? Examining the Self-construal Theory in the Processing of Online Travel Reviews date: 2019 words: 4598 flesch: 46 summary: Is generally classifying Chinese consumers as interdependent self still applicable? Is generally classifying Chinese consumers as interdependent self still applicable? keywords: construal; information; interdependent; otrs; processing; research; self; users cache: ertr-547.pdf plain text: ertr-547.txt item: #195 of 278 id: ertr-548 author: Delić, Amra title: Emerging Scholar Profile- Amra Delić date: 2019 words: 865 flesch: 41 summary: My PhD thesis is about travel-related group decision- making, and tourism group recommender systems, and it is a continuation of the work of Neidhardt et al., addressing the picture-based approach to recommender systems in the travel and tourism domain. At the same time, I am actively doing research in the field of group recommender systems, and user modelling in the travel and tourism domain. keywords: field; research; tourism cache: ertr-548.pdf plain text: ertr-548.txt item: #196 of 278 id: ertr-549 author: Neidhardt, Julia; Wörndl, Wolfgang; Paris, Cody Morris title: Technology: ENTER2020 Special Issue of eRTR date: 2020 words: 657 flesch: 39 summary: After a rigorous review process, accepted full research papers were published by Springer International Publishing (Neidhart & Wörndl, 2019), whereas accepted research notes, late breaking results, and demo papers were published in four thematic special issues of eRTR. Since the ENTER2010 conference, eRTR has served as a platform for publishing short papers and research notes presented at the ENTER conference. keywords: ertr; research; tourism cache: ertr-549.pdf plain text: ertr-549.txt item: #197 of 278 id: ertr-550 author: Tuomi, Aarni; Tussyadiah, Iis; Stienmetz, Jason title: Service Robots and the Changing Roles of Employees in Restaurants: A Cross Cultural Study date: 2020 words: 3482 flesch: 43 summary: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 17, No. 5, 2020 http://ertr.tamu.edu 669 Discussion The advent of service robots is transforming the roles of frontline service employees in restaurants in the US and Japan. This cross-cultural study addresses that gap by examining how state-of-the-art service robotics are transforming restaurant service encounters in Japan and the US and, consequently, changing the roles of service employees. keywords: employees; encounters; hospitality; research; review; roles; service; technology; tourism cache: ertr-550.pdf plain text: ertr-550.txt item: #198 of 278 id: ertr-551 author: Tussyadiah, Iis; Miller, Graham title: Imagining the Future of Travel: Technology and Sustainability Transitions date: 2020 words: 3885 flesch: 44 summary: Using the method of narrative futuring (i.e., engaging in the future through storytelling), this study aims to explore consumers’ visions of the future of travel, specifically targeting imaginaries and fictional expectations of how advanced travel technologies will be (i.e. technological feasibility) and how they will cast an impact on travel behaviors and experiences (i.e. technological affordance). While most travelers described AI systems specifically designed for travel facilitation (Excerpt 5), some suggested having smart systems as “life” assistants. keywords: excerpt; future; futuring; research; sustainability; tourism; travel; travelers cache: ertr-551.pdf plain text: ertr-551.txt item: #199 of 278 id: ertr-552 author: Shao, Jun; Bai, Heting; Shu, Shujin; Joppe, Marion title: Planners’ Perception of Using Virtual Reality Technology in Tourism Planning date: 2020 words: 3114 flesch: 49 summary: 5A attractions have given the answer to VR tourism. The results provide insights for improving tourists’ virtual experience by using VR technology in tourism planning. keywords: acceptance; cost; planning; research; technology; tourism; use cache: ertr-552.pdf plain text: ertr-552.txt item: #200 of 278 id: ertr-554 author: Wu, Jialin (Snow); Zheng, Chen; Ye, Shun; Law, Rob title: Love Too Deep or Hard to Leave? A Study of Mobile Application Loyalty date: 2020 words: 2673 flesch: 47 summary: The results of Multigroup Structural Equation Modelling support our model, and indicate that the positive association of App satisfaction on App loyalty is stronger for bookers who do not stick to one brand from computer website to mobile App; furthermore, for those who are with high brand viscosity, habit and switching cost plays an important role in leading to App loyalty. The positive effect of habit and switching cost on App loyalty was significant only for those bookers with brand viscosity (using same brand for hotel booking via mobile App or computer website). keywords: app; habit; loyalty; mobile; research; switching cache: ertr-554.pdf plain text: ertr-554.txt item: #201 of 278 id: ertr-555 author: Scarles, Caroline; Klepacz, Naomi; van Even, Suzanne; Guillemaut, Jean-Yves; Humbracht, Michael title: Bringing The Outdoors Indoors: Immersive Experiences of Recreation in Nature and Coastal Environments in Residential Care Homes date: 2020 words: 4526 flesch: 40 summary: This paper critiques the opportunities afforded by immersive experience technology to create stimulating, innovative living environments for long-term residents of care homes for the elderly. Key words: immersive experience, virtual reality, multisensory, recreation, nature, health Caroline Scarles School of Hospitality and Tourism Management University of Surrey, Guildford Surrey, GU2 7XH United Kingdom Email: c.scarles@surrey.ac.uk Naomi Klepacz School of Psychology University of Surrey, Guildford Surrey, GU2 7XH United Kingdom http://ertr.tamu.edu/ mailto:c.scarles@surrey.ac.uk e-Review of Tourism Research (eRTR), Vol. 17, No. 5, 2020 http://ertr.tamu.edu 707 Email: n.klepacz@surrey.ac.uk Suzanne van Even School of Health Sciences University of Surrey, Guildford Surrey, GU2 7XH United Kingdom Email: suzanne.vaneven@surrey.ac.uk Jean-Yves Guillemaut Centre for Voice, Signal and Speech Processing University of Surrey, Guildford Surrey, GU2 keywords: environments; experiences; immersive; msse; participants; research; tourism cache: ertr-555.pdf plain text: ertr-555.txt item: #202 of 278 id: ertr-556 author: Lee, Yun Eui; Sun, Sunny; Law, Rob; Zhong, Lina title: Electronic Distribution Channels of Airline Ticket date: 2020 words: 4240 flesch: 51 summary: On the othe hand, there were little differences of airline ticket prices between North American-based” and European- based” OTAs. In other words, airline ticket price charged by “Asia” OTAs is significantly cheaper than that charged by “North America”, “Europe”, and “Others” OTAs. keywords: airline; channels; distribution; otas; price; research; ticket; tourism cache: ertr-556.pdf plain text: ertr-556.txt item: #203 of 278 id: ertr-557 author: Volchek, Katerina; Law, Rob; Buhalis, Dimitrios; Song, Haiyan title: Exploring Ways to Improve Personalisation: The Influence of Tourist Context on Service Perception date: 2020 words: 4898 flesch: 36 summary: Thus, tourist information needs constitute functional, hedonic, aesthetic, innovation and sign components (Choe et al., 2017). Meanwhile, the problem of accurate recognition of tourist context and interpretation of their needs prevents the wide acceptance of personalisation technologies (Skift, 2018). keywords: context; factors; information; invariance; personalisation; research; review; service; tourism; tourists; travel cache: ertr-557.pdf plain text: ertr-557.txt item: #204 of 278 id: ertr-558 author: Ciftci, Olena; Choi, Eun-Kyong (Cindy); Berezina, Katerina title: Customer Intention to Use Facial Recognition Technology at Quick-Service Restaurants date: 2020 words: 2822 flesch: 33 summary: Thus, as facial recognition technology is a type of biometric technology, this study hypothesized that perceived performance expectancy and effort expectancy have significant influence on customers’ intention to use facial recognition in quick-service restaurants. This study used the unified theory of acceptance and use of technology (UTAUT) (Venkatesh, Morris, Davis, & Davis, 2003) to examine predictors of customers’ intention to use facial recognition technology in quick-service restaurants. keywords: customers; intention; recognition; restaurants; service; technology; use cache: ertr-558.pdf plain text: ertr-558.txt item: #205 of 278 id: ertr-559 author: Miluniec, Agnieszka; Swacha, Jacob title: Museum Apps Investigated: Availability, Content and Popularity date: 2020 words: 3131 flesch: 49 summary: Its purpose was to answer the following research questions: RQ1: what is the availability of museum apps with regard to user’s language and distribution model? RQ2: what types of content are typically provided within museum apps and whether the way it is provided includes advanced techniques such as gamification or augmented reality? RQ3: are museum apps popular and well-received? keywords: apps; content; museum; research; review; tourism; visitors cache: ertr-559.pdf plain text: ertr-559.txt item: #206 of 278 id: ertr-560 author: Domecq, Cristina Figueroa; Williams, Allan M.; de Jong, Anna; Alonso, Alessandra title: Technology is a woman’s best friend: Entrepreneurship and Management in Tourism date: 2020 words: 4100 flesch: 44 summary: Venkatesh et al. 2003; Moghavvemi et al 2016): Describe your level of agreement with the following statements (Likert scale 1-5): I have resources (monetary) necessary to acquire new technology in my business; I have the necessary knowledge to implement new technology in my business; There is external/internal support group available for assistance with new technology implementation; New technologies are compatible with other technology implemented in our business; There are special allocations (i.e. loan, intensive) for using new technologies for entrepreneurs or business, from government. Women are not safe from dealing with the disclosure of new technology and ICTs, and technology is a key opportunity for women to be developed in the future in various fields, especially entrepreneurship (Omar, Salman & Rahim, 2017). keywords: business; information; research; review; technology; tourism; use; vol; women cache: ertr-560.pdf plain text: ertr-560.txt item: #207 of 278 id: ertr-561 author: Yu, Chung-En title: Emotional Contagion in Human-Robot Interaction date: 2020 words: 1595 flesch: 45 summary: Keywords: emotional contagion; humanoid robot; robot service; engagement; social media Chung-En Yu Innovation & Management in Tourism Salzburg University of Applied Sciences A-5412 Urstein Süd 1, Puch/Salzburg, Austria Email: cyu.imte-m2018@fh-salzburg.ac.at Chung-En (Joanne) Yu received a BSc in Tourism Event Management from Institute for Tourism Studies (IFT) Macau. Given the infancy of humanoid robots, customers’ feelings towards the use of service robots becomes critical. keywords: contagion; research; robot; service; tourism cache: ertr-561.pdf plain text: ertr-561.txt item: #208 of 278 id: ertr-562 author: Chan, Yu Fai; Law, Rob; Ma, Jing title: Revisiting “Disintermediation” in Travel Product Distribution of Airline Industry in Mobile Technology Era date: 2020 words: 2139 flesch: 45 summary: 502 travellers from Hong Kong with Internet air ticket purchase experience participated in this study. Key words: Disintermediation, Mobile Internet technology, Airline Industry Dr. Yu Fai Chan School of Hotel and Tourism Management The Hong Kong Polytechnic University 17 Science Museum Road, TST East Kowloon, Hong Kong Tel.: (852) 6680 1777 Email: Yufai.chan@connect.polyu.hk Dr. Rob Law Professor, School of Hotel and Tourism Management The Hong Kong Polytechnic University 17 Science Museum Road, TST East Kowloon, Hong Kong Tel.: (852) 3400 2181 Email: rob.law@polyu.edu.hk Ms. Jing Ma School of Hotel and Tourism Management The Hong Kong Polytechnic University 17 Science Museum Road, TST East Kowloon, Hong Kong Tel.: (852) 6553 1724 Email: 17085864d@connect.polyu.hk http://ertr.tamu.edu/ mailto:YuFai.Chan@Travelport.com e-Review of Tourism Research (eRTR), Vol. 17, No. 5, 2020 http://ertr.tamu.edu 800 Dr. Yu Fai Chan is a Regional Sales Manager – Greater China of Travelport. keywords: hong; kong; mobile; respondents; travel cache: ertr-562.pdf plain text: ertr-562.txt item: #209 of 278 id: ertr-563 author: Myftija, Saadi; Dietz, Linus W. title: CityRec — A Data-Driven Conversational Destination Recommender System date: 2020 words: 1833 flesch: 43 summary: In today's age of information, recommender systems have evolved to a must have feature for many platforms, especially in the area of travel and tourism. Through this, we overcome the costly elicitation of expert-based destination characterization, as well as the cold start problem of recommender systems. keywords: dietz; recommender; system; tourism; user cache: ertr-563.pdf plain text: ertr-563.txt item: #210 of 278 id: ertr-564 author: Femenia-Serra, Francisco (Paco) title: Emerging Scholar Profile-Dr Francisco (Paco) Femenia-Serra date: 2020 words: 877 flesch: 49 summary: e-Review of Tourism Research (eRTR), Vol. 17, 5, 2020 http://ertr.tamu.edu 817 Dr Francisco (Paco) Femenia-Serra University of Alicante Email: paco.femenia@ua.es Emerging Scholar Profile My interest on research started almost by mistake, and I have to say, without being fully aware of the challenges and amazing opportunities this job entails. These actions have been very rewarding in terms of research, and also at a personal http://ertr.tamu.edu/ mailto:paco.femenia@ua.es e-Review of Tourism Research (eRTR), Vol. 17, 5, 2020 http://ertr.tamu.edu 818 level. keywords: research cache: ertr-564.pdf plain text: ertr-564.txt item: #211 of 278 id: ertr-565 author: Kolomoyets, Yuliya title: Emerging Scholar Profile- Yuliya Kolomoyets date: 2020 words: 663 flesch: 39 summary: My current PhD research, conducted under supervision of Prof Astrid Dickinger, focuses on applying machine learning methodologies for a systematic analysis of service value and the facilitation of the design better service experiences. Beside research, passion for service design, data science and tourism translates into other academic activities. keywords: research; service; tourism cache: ertr-565.pdf plain text: ertr-565.txt item: #212 of 278 id: ertr-567 author: Ghadban, Socrat; Al Hallak, Mohamad; Fayad, Badr title: Local Chain Restaurants and Millennials’ Needs: Insights from Lebanon date: 2021 words: 6342 flesch: 36 summary: Research background on Millennials restaurant selection attributes Researcher/s Year Selection attributes Stein 2016 Culture of the restaurant Flynn 2016 Natural/organic ingredients, value/service reliability, pro- environmental activities, reputation, food quality, nutritional menu, atmosphere, and convenient location. According to table 4, service quality and consistency are the major attributes affecting Millennials' restaurant selection. keywords: chain; dining; ertr; experience; food; lebanese; media; millennials; research; restaurants; review; satisfaction; tourism; vol cache: ertr-567.pdf plain text: ertr-567.txt item: #213 of 278 id: ertr-593 author: Im, Yirang; Nagai, Hayato title: Using Instagram Hashtags to Recruit Asian Youth Travellers date: 2022 words: 3997 flesch: 47 summary: According to DataReportal (2021), the number of social media users worldwide has now exceeded four billion—more than a half of the world’s total population. Researchers employing other social media platforms, such as Facebook and LinkedIn, have often used the site’s group function (e.g. Brickman Bhutta, 2012; Leighton, Kardong-Edgren, Schneidereith, & Foisy-Doll, 2021; Paris, 2013). keywords: instagram; media; participants; research; researchers; sampling; study; tourism; users cache: ertr-593.pdf plain text: ertr-593.txt item: #214 of 278 id: ertr-597 author: Ruban, Dmitry A; Yashalova, Natalia N title: Russian Ecotourism in International Research: Limited Literature Contrasts Rich Resources date: 2020 words: 7470 flesch: 44 summary: The opinion of the scientists involved in Russian ecotourism research needs consideration. The bibliographical survey has resulted in 38 articles considering Russian ecotourism and published in international journals. keywords: + +; articles; development; ecotourism; environmental; ertr; http://ertr.tamu.edu/; international; journals; management; research; resources; review; russian; tourism research; vol cache: ertr-597.pdf plain text: ertr-597.txt item: #215 of 278 id: ertr-598 author: Govender, Kammantha; Chuchu, Tinashe; Maziriri, Eugine Tafadzwa; Nascimento Cunha, Maria title: An Analysis of Local Tourists’ Perceptions towards Attraction Sites in Cape Town, South Africa date: 2020 words: 6315 flesch: 46 summary: Challenges of strategic marketing of tourist destination under the crisis conditions. The South Africa Tourism Review (2015) stated that marketing local destinations to local residents is a major undertaking due to numerous problems that include economic challenges in South Africa. keywords: attitudes; cape; destination; destination image; fit; image; management; research; residents; review; tourism; tourism research; tourists; town cache: ertr-598.pdf plain text: ertr-598.txt item: #216 of 278 id: ertr-606 author: Goh, Edmund title: Emerging Scholar Profile - Dr. Edmund Goh date: 2020 words: 2183 flesch: 54 summary: Within hospitality workforce research, I am interested in improving the working conditions of frontline hospitality workers and developing the future Generation Z workforce with eight journal articles published about hospitality workforce studies (Goh & Okumus, 2020; Scerri, Presbury & Goh, 2020; Goh & Jie, 2019; Lemy, Goh & Jie, 2019; Goh & Lee, 2018; Goh & Kong, 2018; Robinson, Goh, Kralj, Solnet & Callan, 2016; Robinson, Kralj, Solnet, Goh & Callan, 2014). Ever since, I have been passionate about visitor non-compliance in national parks and has subsequently published four research journal articles in this area (Esfandiar, Dowling, Pearce & Goh, 2020; Goh, 2020a; Goh, 2020b; Goh, Ritchie & Jie, 2017). keywords: education; goh; hospitality; journal; research; tourism cache: ertr-606.pdf plain text: ertr-606.txt item: #217 of 278 id: ertr-607 author: Mathur, Sameer title: An Empirical Analysis of US Hotels Including Free Breakfast with Room Rent date: 2022 words: 5595 flesch: 58 summary: Asymmetric preference in hotel room choice and implications on revenue management. e-Review of Tourism Research (eRTR), Vol. 19, No. 01, 2022 http://ertr.tamu.edu 30 Sameer Mathur Carnegie Mellon University, Qatar An Empirical Analysis of US Hotels Including Free Breakfast with Room Rent The likelihood of a US hotel including free breakfast with its rent is empirically measured as a function of hotel star rating, capacity, and rack rate. keywords: breakfast; capacity; hotel; probability; rack; rate; rating; rent; research; star; tourism cache: ertr-607.pdf plain text: ertr-607.txt item: #218 of 278 id: ertr-612 author: Giampiccoli, Andrea; Mtapuri, Oliver title: Investment Redistributive Incentive Model (IRIM) for South Africa: a proposal for redistributive development date: 2020 words: 6776 flesch: 46 summary: This paper advances the Investment Redistributive Incentive Model (IRIM) possible applications concerning tourism investment in South Africa. The aim of this paper is not to provide a description of IRIM but to propose its application using tourism investment in South Africa as an example (for IRIM see Giampiccoli and Mtapuri, 2020). keywords: africa; development; giampiccoli; incentives; inequality; investment; irim; poverty; research; review; south; tax; tourism cache: ertr-612.pdf plain text: ertr-612.txt item: #219 of 278 id: ertr-622 author: Cuamea Velazquez, Onesimo; Ramos, Karen title: Gourmet Food Trucks: Predictors of Revisit Intentions date: 2022 words: 7574 flesch: 50 summary: Lastly, Table 1 shows the variables used in the RI to restaurants and food truck customers. The aim of this study was to find out the predictors of revisit intention (RI) to gourmet food trucks (GFTs) located in Gastronomic Collectives. keywords: alfiero; collectives; ertr; et al; food; intention; quality; research; review; revisit; street; tourism; trucks; value; vol cache: ertr-622.pdf plain text: ertr-622.txt item: #220 of 278 id: ertr-664 author: Chiriboga Cisneros , Edison Fernando; Campi, César Roldán; Mora, Franklin; Pérez , Mónica; Hidalgo , José title: Economic Assessment of Touristic Resources- Case Study: National Recreation Area Santay Island (NRASI) date: 2022 words: 9852 flesch: 50 summary: Direct economic values include trekking, bird watching, and cycling, and Indirect economic value include water conservation and soil conservation. The value of a particular site determines the definition of economic value; under such, Bal & Mohanty (2014) determine that damages from an ecosystem are avoided by the measurement; however, Lebreton. keywords: benefits; biodiversity; conservation; ecosystem; ecotourism; environmental; ertr; et al; guayaquil; http://ertr.tamu.edu; management; nrasi; research; review; services; tourism; tourism research; university; valuation; value; vol; wtp cache: ertr-664.pdf plain text: ertr-664.txt item: #221 of 278 id: ertr-666 author: Nguyen, Anh Tru title: The Relationship between Tourism Receipt, Economic Growth, Inflation, Energy Consumption, and Carbon Dioxide Emissions: Evidence in Southeast Asia date: 2022 words: 9088 flesch: 45 summary: In this study, hypotheses need to be tested as follows: Testing the relationship between international tourism receipt and other variables: Null hypothesis (H0): International tourism receipt does not cause GDP, inflation, per capita energy consumption, and CO2 emissions Alternative hypothesis (Ha): International tourism receipt causes GDP, inflation, per capita energy consumption, and CO2 emissions Testing the relationship between GDP and other variables: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 19, No. 01, 2022 http://ertr.tamu.edu 74 Null hypothesis (H0): GDP does not cause international tourism receipt, inflation, per capita energy consumption, and CO2 emissions Alternative hypothesis (Ha): GDP causes international tourism receipt, inflation, per capita energy consumption, and CO2 emissions Testing the relationship between inflation and other variables: Null hypothesis (H0): Inflation does not cause international tourism receipt, GDP, per capita energy consumption, and CO2 emissions Alternative hypothesis (Ha): Inflation causes international tourism receipt, GDP, per capita energy consumption, and CO2 emissions Testing the relationship between per capita energy consumption and other variables: Null hypothesis (H0): Per capita energy consumption does not cause international tourism receipt, GDP, inflation, and CO2 emissions Alternative hypothesis (Ha): Per capita energy consumption causes international tourism receipt, GDP, inflation, and CO2 emissions Testing the relationship between CO2 emissions and other variables: Null hypothesis (H0): CO2 emissions do not cause international tourism receipt, GDP, inflation, and per capita energy consumption Alternative hypothesis (Ha): CO2 emissions causes international tourism receipt, GDP, inflation, and per capita energy consumption Table 6: Results of the Granger Causality Wald Test Directional relationship Probability Conclusion International tourism receipt GDP 0.44 > 0.05 The article aims to investigate the causal relationship between tourism receipt, economic growth, inflation, energy consumption, and CO2 emissions in five developing countries, including Indonesia, Malaysia, the Philippines, Thailand, and Viet Nam in Southeast Asia between 1995 and 2014 based on time-series data using the vector autoregressive model. keywords: asia; co2; co2 emissions; consumption; development; economic; emissions; energy; energy consumption; growth; inflation; international; southeast; tourism; tourism receipt; tourism research cache: ertr-666.pdf plain text: ertr-666.txt item: #222 of 278 id: ertr-681 author: Tran, Tuan; Nguyen, Nghia; Nguyen, Van; Nguyen, Thi title: E-Learner’s Needs for Sustainable Tourism Higher Education: A Case of Vietnam date: 2022 words: 9123 flesch: 46 summary: Thus, together with the opportunities and advantages of ICT applications, tourism e-learning programs are an urgent requirement to support the development of human resources in this sector. E-Learner’s Needs for Sustainable Tourism Higher Education: A Case of Vietnam E-learning has been suggested to help higher education organizations in tourism to achieve sustainable development. keywords: development; education; ertr; et al; learners; learning; needs; programs; research; review; tourism; tourism e; tourism research; use; vol cache: ertr-681.pdf plain text: ertr-681.txt item: #223 of 278 id: ertr-687 author: Wen, Jun title: Emerging Scholar Profile- Dr. Jun Wen date: 2020 words: 1529 flesch: 40 summary: e-Review of Tourism Research (eRTR), Vol. 17, 6, 2020 http://ertr.tamu.edu 962 Dr Jun Wen Edith Cowan University, Australia Email: j.wen@ecu.edu.au Emerging Scholar Profile Dr Jun Wen is an early career researcher and lecturer at the School of Business and Law, Edith Cowan University (ECU), Australia. These articles considered underexplored and emerging special interest tourism markets to highlight the diversity of Chinese outbound tourists. keywords: jun; research; tourism; tourists; wen cache: ertr-687.pdf plain text: ertr-687.txt item: #224 of 278 id: ertr-698 author: Naumov, Nick title: Emerging Profile-Dr Nick Naumov date: 2022 words: 667 flesch: 31 summary: His latest work is on gastronomic tourism in Mexico, food tourism and cultural experiences and Singapore, cultural festivals and cultural tourism in Mozambique, and food tourism in Bangladesh. His ongoing work is focused on the interplay between tourism, cultural heritage and creative practices of art and crafts and particularly, the promotion of intangible heritage as a tourism resource. keywords: heritage; nick; tourism cache: ertr-698.pdf plain text: ertr-698.txt item: #225 of 278 id: ertr-700 author: Feldbauer, Isabel Giannina; Paris, Cody title: Investigating millennial tourists’ attitudes and risk perceptions towards terror attacks: a qualitative case study on France date: 2020 words: 9691 flesch: 47 summary: Impact of terrorism risk on behaviour During discussions with participants, the potential impact of perceived terrorism risk on their tourist behaviour was investigated for three stages of the travel experience: before travelling, while on the trip, and return visit potential or destination choice. The following themes emerged from the analysis process: Perceived risks when travelling to France; emotional reactions towards terror attacks; knowledge and information of attacks; impacts of terrorism risks on behaviour Perceived risks when travelling to France During the interviews and the focus groups, forty-three different risks were identified, ranging from natural disasters to a tour guide not showing up. keywords: attacks; doi; ertr; france; http://ertr.tamu.edu; media; news; paris; participants; research; review; risk; terrorism; tourism; tourism research; travel; vol cache: ertr-700.pdf plain text: ertr-700.txt item: #226 of 278 id: ertr-719 author: Balakrishnan Nair, Bipithalal; Dileep, M.R title: Responsible Tourism: Integrating Social Sustainability through Women Empowerment date: 2021 words: 7387 flesch: 42 summary: Assessing progress of tourism sustainability: Developing and validating sustainability indicators. Sustainable tourism development: how do destination stakeholders perceive sustainable urban tourism? keywords: community; development; ertr; http://ertr.tamu.edu/; journal; kumarakom; life; quality; research; review; study; sustainability; tourism; tourism research; vol; women cache: ertr-719.pdf plain text: ertr-719.txt item: #227 of 278 id: ertr-720 author: Handoko, Victoria Sundari; Purwijantiningsih, LM. Ekawati title: The construction of vocational education and training in hospitality for poverty alleviation in Sumba date: 2020 words: 5096 flesch: 46 summary: This becomes the main task for the vocational school management to manage foreign teachers so that they can synergize with each other and quickly adapt and interact with the culture of Sumba students, which are different from their culture and vice versa. The covid 19 pandemics have caused Sumba Hospitality Foundation (SHF) administrators to seek funds and international volunteer teachers and students. keywords: education; hospitality; poverty; research; school; shf; students; sumba; teachers; tourism; training; vol cache: ertr-720.pdf plain text: ertr-720.txt item: #228 of 278 id: ertr-721 author: Pawłowska-Legwand, Aneta title: One-way Communication or Co-Creating Tourism Experience Already? Polish Perspective on the Use of ICT by DMOs date: 2020 words: 6978 flesch: 45 summary: Nowadays, ICT is used by Destination Management Organisations, not only to provide tourist information but also to co-create tourism experiences. The main purpose of the paper is to discuss the approach of Polish Destination Management Organisations co-creation of tourism experience with the use of ICT on the example of Małopolska Voivodeship, Poland. keywords: buhalis; destination; digital; dmos; doi; experience; ict; marketing; research; tourism; tourism experience; tourism research cache: ertr-721.pdf plain text: ertr-721.txt item: #229 of 278 id: ertr-724 author: Roncak, Miroslav; Hobza, Vladimir title: The impact of the COVID-19 pandemic on the tourism industry in the Czech Republic date: 2022 words: 6186 flesch: 55 summary: Domestic tourism support and initiatives undertaken in Czech regions After any crisis or pandemic, supporting domestic tourism is crucial. e-Review of Tourism Research (eRTR), Vol. 19, No. 2, 2022 http://ertr.tamu.edu 261 Miroslav Rončák Palacky University, Olomouc, Czech Republic Vladimír Hobza Palacky University, Olomouc, Czech Republic The impact of the COVID-19 pandemic on the tourism industry in the Czech Republic keywords: covid-19; czech; czech republic; czk; government; hotels; icot.cz; pandemic; prague; republic; research; restaurants; support; tourism cache: ertr-724.pdf plain text: ertr-724.txt item: #230 of 278 id: ertr-725 author: Vizcaino, Paola title: Emerging Scholar Profile-Dr. Paola Vizcaino date: 2020 words: 1024 flesch: 33 summary: Overall, my research interests are concerned with tourism development in Latin America, women’s lived experiences as producers and consumers of tourism, gender equality policies in tourism, and the links between tourism and the Sustainable Development Goals (SDGs). More recently, my research has engaged with the critical examination of gender inequalities in tourism production and consumption, including gender-based violence (GBV). keywords: gender; research; tourism; university; women cache: ertr-725.pdf plain text: ertr-725.txt item: #231 of 278 id: ertr-726 author: Vreckova, Alzbeta; Paris, Cody; Jeffrey, Heather title: A gender analysis of intercultural sensitivity among flight attendants date: 2020 words: 3349 flesch: 40 summary: 363 Alzbeta Vreckova Middlesex University Dubai Cody Morris Paris Middlesex University Dubai Heather Jeffrey Middlesex University Dubai A gender analysis of intercultural sensitivity among flight attendants Due to the nature of gender as a social construct, it is commonly believed that women are more sensitive than men and are therefore more suited to certain employment positions, such as those customer facing roles in the hospitality industry. To test intercultural sensitivity between women and men flight attendants, this paper explored intercultural sensitivity in a sample of 204 flight attendants in the Middle East. keywords: attendants; flight; gender; interaction; research; sensitivity; tourism; women cache: ertr-726.pdf plain text: ertr-726.txt item: #232 of 278 id: ertr-727 author: Dsilva, Jacinta; Balasubramanian, Sreejith; Ajayan, Shalini; Paris, Cody title: An Expectation-Experience Analysis of Service Quality of Business Travelers in Low-Cost Airlines date: 2021 words: 5345 flesch: 45 summary: Previous studies such as Leong (2008) have used the IPA technique to evaluate airline service quality. Willingness to pay for airline service quality. keywords: airline; business; expectations; experience; lcas; quality; research; review; service; tourism; travelers cache: ertr-727.pdf plain text: ertr-727.txt item: #233 of 278 id: ertr-728 author: Feldbauer, Isabel Giannina; Paris, Cody title: Exploring the relationship between EU Political Opinion, Euroscepticism, and populist attitudes with destination image perception date: 2020 words: 4163 flesch: 43 summary: Populist political attitudes are formed through underlying psychological traits, values, personality, and social networks (Legg, Tang, Slevitch, 2012; Ahn, Ekinci, Li, 2010; Thorisdottir, Jost, Liviatan, Shrout, 2007). Given the prevalence and centrality of political ideology and discourse in many of the largest source tourist countries and the rise of populist political attitudes, parties, and policies, understanding the relationship and impact of political values on consumer behaviour and specifically travel tendencies is an important area for further research. keywords: attitudes; destination; european; image; party; research; right; tourism; vol cache: ertr-728.pdf plain text: ertr-728.txt item: #234 of 278 id: ertr-729 author: De, Utpal Kumar; Rajbongshi, Gitumoni title: Evaluation of Traffic Congestion in a Hill City of North-East India date: 2020 words: 8915 flesch: 56 summary: Two approaches - engineering and economic were considered to analyse traffic congestion costs by Ye (2012). Costs associated with traffic congestion can be categorised as economic, social, and environmental costs. keywords: congestion; costs; dhankheti; drivers; fuel; increase; intersection; road; taxi; time; traffic; travel cache: ertr-729.pdf plain text: ertr-729.txt item: #235 of 278 id: ertr-730 author: Balasubramanian, Sreejith; Hyland, Lynda; Paris, Cody title: Sustainability, Mobility, Opportunity- Introduction to the ERPBSS-2020 Special Issue of eRTR date: 2020 words: 905 flesch: 32 summary: Overall, we believe this special issue is timely for practitioners and academics to extend the debate across special issue theme of sustainability, opportunity, and mobility the use the insights to address the significant challenges facing the travel and tourism, and hospitality sector due to the COVID-19 pandemic. Introduction to the ERPBSS-2020 Special Issue of eRTR The 5th Emerging Research Paradigms in Business and Social Sciences (ERPBSS) was held at Middlesex University Dubai from January 14-16 2020. keywords: research; tourism; university cache: ertr-730.pdf plain text: ertr-730.txt item: #236 of 278 id: ertr-759 author: Phoofolo, Taemane; Ndlovu, Joram title: The effect of risks on tourists’ travel decision choices in Durban, South Africa date: 2022 words: 8421 flesch: 49 summary: The Kruskal-Wallist test for risk factors The Kruskal-Wallist test is a rank-based nonparametric test that can determine if there are statistically significant differences between two or more groups of an independent variable on a continuous or ordinal dependent variable (statistics.laerd.com). H0: There was no statistically significant difference between the mean responses on risk factors by local, regional, and international travelers in Durban. keywords: african; crime; destination; durban; ertr; factors; http://ertr.tamu.edu; research; review; risk; south; study; tourism; tourism research; tourists; travel; vol cache: ertr-759.pdf plain text: ertr-759.txt item: #237 of 278 id: ertr-766 author: Progano, Ricardo title: Emerging Scholar Profile-Dr. Ricardo Nicolas Progano date: 2021 words: 1072 flesch: 33 summary: In this sense, it was observed that nationality is a fundamental but overlooked factor for studying contemporary pilgrimage tourism. Also, I have started to build research cooperation with both Japanese and overseas universities in order to carry out multi-disciplinary research projects in which all the members can bring their own expertise and networking to help create innovative approaches to tourism studies. keywords: pilgrimage; research; tourism cache: ertr-766.pdf plain text: ertr-766.txt item: #238 of 278 id: ertr-768 author: Barbe, Danielle title: Emerging Scholar Profile-Dr. Danielle Barbe date: 2021 words: 947 flesch: 28 summary: Danielle continued her academic journey at the University of Florida where her background on social media research took on the new lens of crisis communication. Danielle also analysed social media communication during a variety of crises (terrorist attacks, hurricanes, disease outbreaks, organisational-level crises) in multiple countries, including USA, UK, France, Belgium, Spain, Germany, and Sri Lanka. keywords: danielle; research; tourism cache: ertr-768.pdf plain text: ertr-768.txt item: #239 of 278 id: ertr-773 author: Giampiccoli, Andrea; Long, Pham Hong ; Mtapuri, Oliver title: A Potential Model for a Private Travel Company-Community Partnership in Community-based Tourism: The Case of Mekong Rustic, Vietnam date: 2022 words: 7214 flesch: 49 summary: Challenges and opportunities of community based tourism development in awi zone: Exploring the potential of cultural villages as a model of community based tourism. keywords: cbt; communities; community; company; development; ertr; http://ertr.tamu.edu/; model; research; review; tourism; tourism research; university; vol cache: ertr-773.pdf plain text: ertr-773.txt item: #240 of 278 id: ertr-774 author: Malaperdas, George title: Techniques for drawing and mapping a Cultural Route date: 2022 words: 5858 flesch: 56 summary: A distinction of Cultural Routes based on scale There are many different categorizations of cultural routes, depending on their thematic area, the type of movement, depending on their temporal duration in time, etc. Thus, depending on their scale, cultural routes can be divided into: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 19, No. 2, 2022 http://ertr.tamu.edu 290 o Urban cultural routes, which are limited to the monuments and cultural elements of a city - urban area o Local cultural routes, which focus on a limited geographical unit (e.g., within the boundaries of a municipality or prefecture) o keywords: cultural; ertr; figure; http://ertr.tamu.edu/; nodes; points; research; review; route; tourism; vol cache: ertr-774.pdf plain text: ertr-774.txt item: #241 of 278 id: ertr-782 author: Benjamin, Stefanie; Dillette, Alana title: Living in a Black and White world: The value of reflexivity in social equity research date: 2022 words: 5717 flesch: 56 summary: Because there is a dearth of published duoethnographies in social science research in general, and within tourism studies in particular, we embarked on our own interpretation of duoethnography with the goal of highlighting the importance of reflexivity in social equity tourism research. Therefore, the goal of this work is to highlight the importance of reflexivity in social equity tourism research through our lived experiences using a duoethography methodology. keywords: ertr; people; race; reflexivity; research; review; tourism; tourism research; travel; vol; white cache: ertr-782.pdf plain text: ertr-782.txt item: #242 of 278 id: ertr-795 author: Bui, Bao title: An Examination of The Effect of Iso-Ahola's Motivation Theory, Perceived Value, Destination Image, and Satisfaction on Tourists' Loyalty date: 2023 words: 8388 flesch: 47 summary: Attributes of tourist destination as determinants of tourist perceived value. The tourist loyalty index: A new indicator for measuring tourist destination loyalty? keywords: ahola; destination; ertr; et al; image; iso; journal; loyalty; motivation; research; review; satisfaction; study; tourism research; tourist; tourist loyalty; tourist satisfaction; value; vol cache: ertr-795.pdf plain text: ertr-795.txt item: #243 of 278 id: ertr-796 author: Bintang Handayani; Korstanje, Maximiliano E title: Dark Branding: A Proposed Conceptualization date: 2023 words: 4546 flesch: 40 summary: Dark branding is conceptualised as a form of branding involving questionable ethical practices such as fake online reviews and forms a basis for consumer activism within the dark marketing spectrum. Keywords: Online fake reviews, news story, review recency, dark branding, culinary experiencescape. keywords: branding; dark; experiencescape; marketing; news; online; recency; research; reviews; tourism cache: ertr-796.pdf plain text: ertr-796.txt item: #244 of 278 id: ertr-814 author: Salman, Ahmad; Jafaar, Mastura; Mohamad, Diana title: Perspectives of Key Stakeholders on Ecotourism Sustainability and Stakeholder Management: A Case Study of Penang Hill date: 2022 words: 10602 flesch: 41 summary: Stakeholder ecotourism management: exchanges, coordination’s and adaptations. The relevance of tourism stakeholder management is based on the notion that the efficient execution and planning of every project relies on the input of several parties concerned, such as organisations, associations, and persons impacted by the project or able to influence the project (Komppula, 2016; Lalicic, 2018). keywords: community; destination; development; ecotourism; hill; journal; key; management; penang; penang hill; project; research; review; stakeholder management; stakeholders; sustainability; tourism; tourism research; vol cache: ertr-814.pdf plain text: ertr-814.txt item: #245 of 278 id: ertr-819 author: Bui, Huong T.; Nguyen, Chung title: Sustainable Tourism in Vietnam: A Social-Ecological Analysis date: 2022 words: 4467 flesch: 43 summary: The history and evolution of Vietnam tourism. This study synthesizes literature outlining both social and ecological sustainability aspects in the utilization of natural and cultural resources for tourism development. keywords: bui; development; h. t.; heritage; pham; research; review; sustainability; tourism; vietnam cache: ertr-819.pdf plain text: ertr-819.txt item: #246 of 278 id: ertr-825 author: Mele, Emanuele title: Emerging Scholar Profile- Dr. Emanuele Mele date: 2022 words: 918 flesch: 40 summary: My research interests are in online marketing and communication, social media, and cultural tourism. Analyzing cultural tourism promotion on Instagram: a cross- cultural perspective. keywords: mele; research; tourism cache: ertr-825.pdf plain text: ertr-825.txt item: #247 of 278 id: ertr-826 author: Minasi, Sarah title: Emerging Scholar Profile-Dr. Sarah Marroni Minasi date: 2022 words: 1389 flesch: 46 summary: The methodological proposal relies upon an inter and multidisciplinary support characteristic in tourism research. The aim is to promote internationalization to foster academic research, consequently increasing academia's contribution to society. keywords: minasi; research; tourism cache: ertr-826.pdf plain text: ertr-826.txt item: #248 of 278 id: ertr-827 author: Choe, Jaeyeon; Phi, Giang title: Sustainable Tourism Development in Vietnam: A Critical Review date: 2022 words: 5358 flesch: 40 summary: Given that a large portion of Vietnam tourism is made up by small-and-medium-sized enterprises (SMEs), digital transformation has created both opportunities and challenges for Vietnam tourism businesses and destinations to effectively engage with digital technologies to remain competitive. In 2022, the book ‘Vietnam Tourism: Policies and Practice’ (Bui et al., 2022) published by CABI was the first tourism book written entirely by a group of Vietnamese-origin scholars and covers a wide range of topics and cases linked to sustainable tourism development in Vietnam. keywords: development; nguyen; research; review; sustainability; tourism; tourism development; tourism research; vietnam; vietnam tourism; vol cache: ertr-827.pdf plain text: ertr-827.txt item: #249 of 278 id: ertr-828 author: Bowerman, Gary title: Industry Perspective: Vietnam Confronts Dual Forces in Tourism Development: Sustainable Initiatives Versus Megaproject Investments date: 2022 words: 2700 flesch: 35 summary: Key words: Vietnam, tourism investment, travel infrastructure, airport development Gary Bowerman Director, Check-in Asia Founder, Asia Travel Re:Set 23a-07 Mont Kiara Bayu Jalan Kiara 2, Mont Kiara Kuala Lumpur 50480 Malaysia Phone: [60] 1235 17116 Email: gary@check-in.asia http://ertr.tamu.edu/ mailto:gary@check-in.asia e-Review of Tourism Research (eRTR), Vol. 18, No. 6, 2021 http://ertr.tamu.edu 888 Introduction The return of international tourism to Vietnam from 15 March 2022 marked the embarkation of a defining, and highly uncertain, new journey. keywords: ertr; international; investment; research; review; tourism; travel; vietnam; vol cache: ertr-828.pdf plain text: ertr-828.txt item: #250 of 278 id: ertr-829 author: Bui, Huong T. title: Emerging Scholar Profile-Dr. Huong T. Bui date: 2022 words: 693 flesch: 39 summary: Over a decade involved in tourism research Huong has been an active researcher with more than sixty papers and book chapters published in international peer-review journals and books by renowned publishers. Introducing Social- Ecological Systems (SES) theory in tourism research, Huong adopts the viewpoint of human and nature dysnamic interaction in understanding a complex relationship between resource and resource users. keywords: asia; japan; tourism cache: ertr-829.pdf plain text: ertr-829.txt item: #251 of 278 id: ertr-830 author: Hong, Hung title: Emerging Scholar Profile-Dr. Hung Trong Hoang date: 2022 words: 810 flesch: 37 summary: Hung’s PhD research area is antecedents of service climate, examining ways to develop a favourable service climate in service firms in Asian emerging markets. This qualitative research has explored three groups: firm- based (leadership commitment to service quality, internal customer service, internal processes and service standards, work facilitation resources, and service-oriented human resource practices), market-based (competitive intensity) and culture-based (cultural orientations) http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 18, No. 6, 2021 http://ertr.tamu.edu 900 antecedents of service climate and yielded new insights into the relationships among these groups of antecedents. keywords: climate; research; service cache: ertr-830.pdf plain text: ertr-830.txt item: #252 of 278 id: ertr-831 author: Sinha, Satyajit; Nair , Bipithalal Balakrishnan title: Mapping Well-Being and Resilience of Tourism Intermediaries Amid Covid-19: Perspectives from India date: 2023 words: 7927 flesch: 48 summary: Interviewees in mid-senior level jobs listed many reasons for this general impression about tourism jobs amid the COVID-19 pandemic. Since tourism sector jobs are not generally listed under a category that receives government aid, a sense of job insecurity is created among the workers. keywords: covid-19; ertr; et al; health; industry; issues; job; journal; pandemic; research; review; stress; tourism; tourism research; travel cache: ertr-831.pdf plain text: ertr-831.txt item: #253 of 278 id: ertr-834 author: Zhou, Jinquan; He, Wenjin title: The Dynamics Evolution of Industrial Life Cycle: A Time Series Analysis of Gambling Industry in Atlantic City date: 2022 words: 5713 flesch: 51 summary: The trajectory of Atlantic City's gambling industrial evolution revealed the process from the stages of introduction to decline via a set of variables to describe the special properties of this sector, such as product, market, and organization under a unique industrial environment, in which the decline stage of ILC was a particular proved via the evidence of gambling industry in Atlantic City. Keywords: Gambling industry, Industry life cycle, Industrial evolution, Time series, Atlantic City Jinquan Zhou Associate Professor of Management Macau Polytechnic University Macau, China Phone: keywords: atlantic; city; development; ertr; evolution; gambling; gambling industry; ilc; industry; market; research; review; stage; tourism cache: ertr-834.pdf plain text: ertr-834.txt item: #254 of 278 id: ertr-836 author: Chiengkul, Watchara; Boonchom, Wanita; Phuangpornpitak, Wasana title: The Knowledge Application to enhance the Competitive Capacity of Agritourism in Roi-Kaen-Sara-Sin Cluster, Thailand date: 2024 words: 7128 flesch: 39 summary: e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 250 Watchara Chiengkul Rajamangala University of Technology Isan Khon Kaen Campus Wanita Boonchom* Rajamangala University of Technology Isan Khon Kaen Campus Wasana Phuangpornpitak Rajamangala University of Technology Isan Khon Kaen Campus The Knowledge Application to Enhance the Competitive Capacity of Agritourism in Roi- Kaen-Sara-Sin Cluster, Thailand The purpose of this study was to investigate the relationship between knowledge management and the adoption of innovation and technology, with the goal of leveraging knowledge application to enhance the competitive capacity of agritourism within the Roi-Kaen-Sara-Sin cluster. According to the findings of the study, knowledge management has a favorable association with knowledge application through the mediation of the adoption of innovation and technology. keywords: adoption; agritourism; application; ertr; innovation; knowledge; knowledge management; management; research; review; study; technology; vol cache: ertr-836.pdf plain text: ertr-836.txt item: #255 of 278 id: ertr-84 author: Kimmm, Jeongsun title: Public Park Visit Motivation, Constraint, and Constraint Management Process date: 2018 words: 7263 flesch: 45 summary: There have been studies on park visit constraints, e.g. Lee (2004), Mowen et al. (2005), Hung and Crompton (2006), Zanon et al. (2013). Park visit constraints have a direct negative influence on park visitation. keywords: constraint; constraint management; et al; kim; leisure; management; motivations; park; park visit; research; tourism; visit; visitation cache: ertr-84.pdf plain text: ertr-84.txt item: #256 of 278 id: ertr-840 author: Tariyal, Amit; Singh, Shalini; Bisht, Swati title: A Qualitative Study on E-Reviews of Mid-Segment Hotels date: 2022 words: 8568 flesch: 54 summary: Tried and tested: The impact of online hotel reviews on consumer consideration. In another study, Chipkin (2012) observed that nearly half of the travellers whether travelling alone or with a group, irrespective of their purpose of visit, always scroll through customer ratings on hotel review websites before confirming their accommodation. keywords: analysis; brand; consumers; customers; food; hotel; information; journal; marketing; online; research; reviews; service; study; tourism; tourism research; travel; vol cache: ertr-840.pdf plain text: ertr-840.txt item: #257 of 278 id: ertr-849 author: Kumar, Jeeteh; Subramaniam, Thanam; Supina, Supina title: Review of Issues and Challenges Faced by Tourism Stakeholders in Malaysia Due to the COVID-19 Pandemic date: 2023 words: 10165 flesch: 40 summary: Subsequently, the Malaysian government, with the assistance of Tourism Malaysia, introduced several strategies such as enhancing the domestic tourism market, creative and digital marketing, mixed promotion, transformation towards emotional and sentimental-based promotion, building trust and confidence, shifting from a mass market to a customised market, converting the support and lead product, and strengthening Malaysia’s tourism branding as a strategic marketing plan to stimulate the tourism and hospitality industries in 2022–2026 (Tourism Gov My, 2022). Besides implementing vaccination as a preventative measure, the Malaysian government also introduced various recovery strategies, such as promoting http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 217 Malaysia as a family-oriented shopping destination, initiating short-haul tourism packages, and introducing niche tourism products in the Strategic and Marketing Plan for Tourism Malaysia for the years 2022 to 2026 to attracts international tourists from neighbouring countries such as Singapore, Brunei, Indonesia, Thailand and Philippines (Azuar, 2022). keywords: covid-19; covid-19 pandemic; economic; ertr; government; hospitality; http://ertr.tamu.edu; impact; industry; international; malaysia; march; pandemic; review; tourism; tourism industry; tourism research; tourists; travel; vol cache: ertr-849.pdf plain text: ertr-849.txt item: #258 of 278 id: ertr-85 author: Lima, Felipe Borborema Cunha; e Silva, Yolanda Flores title: “Project Querença” and creative tourism: visibility and local development of a village in the rural Algarve date: 2018 words: 5223 flesch: 45 summary: This homogenization of cultural tourism products causes an opposite effect of what is proposed; rather than attracting, it has increasingly repelled the target audience. One third of the habitants of the Algarve live in 80% of its territory, and the municipality of Loulé has a densely populated coastal area and a de-populated rural interior, in particular areas that have not developed tourism activities (CCDR, 2006). keywords: activities; algarve; culture; development; ertr; local; project; querença; research; review; richards; tourism; vol cache: ertr-85.pdf plain text: ertr-85.txt item: #259 of 278 id: ertr-850 author: MENSAH, ISHMAEL; Solanki, Sandip; BANSAH, ABEDNEGO KOFI title: A Systematic Review of Factors Influencing the Gastronomic Experience At the Tourist Destination and Post-Purchase Behavioural Intentions date: 2023 words: 16537 flesch: 47 summary: Food tourists frequently self-identify as foodies or food enthusiasts. Goolaup et al. (2018) found that the extent to which food tourists accept and taste new food depends on their cultural food capital (i.e. the ability to adapt and willingness to taste new food) that visitors acquire through learning and prior knowledge, cultural familiarity or cultural background. keywords: destination; destination food; ertr; et al; experience; factors; food; food experience; food image; food tourism; gastronomic; hospitality; http://ertr.tamu.edu/; image; intentions; international; journal; kim; mak; management; quality; review; satisfaction; study; tourism; tourism management; tourism research; tourists; value; vol cache: ertr-850.pdf plain text: ertr-850.txt item: #260 of 278 id: ertr-856 author: Liu, Xuerui (Sherry) title: Emerging Scholar Profile- Dr. Xuerui (Sherry) Liu date: 2022 words: 1325 flesch: 54 summary: Their expertise aroused my interest in tourism research and inspired me to further develop my academic career. For me, teaching is an extremely inspiring and rewarding experience because I can share my knowledge in tourism research and my work experience in the tourism industry. keywords: china; liu; research; tourism cache: ertr-856.pdf plain text: ertr-856.txt item: #261 of 278 id: ertr-857 author: Bueno de Andrade-Matos, Mariana title: Emerging Scholar Profile- Dr. Mariana Bueno de Andrade-Matos date: 2022 words: 1382 flesch: 42 summary: e-Review of Tourism Research (eRTR), Vol. 19, No. 1, 2022 http://ertr.tamu.edu 93 Dr. Mariana Bueno de Andrade-Matos Professor and Researcher School of Arts, Sciences and Humanities at University of São Paulo buenomariana@usp.br Emerging Scholar Profile I'm Mariana Bueno de Andrade-Matos, professor and researcher at the School of Arts, Sciences, and Humanities at the University of São Paulo. I act still as a member of the International Academy for the Development of Tourism Research in Brazil (ABRATUR); I am from the scientific committee of the Brazilian Journal of Tourism http://ertr.tamu.edu/ mailto:buenomariana@usp.br e-Review of Tourism Research (eRTR), Vol. 19, No. 1, 2022 http://ertr.tamu.edu 94 Research (RBTUR); and affiliated to the National Association of Research and Postgraduate Studies in Tourism (ANPTUR). keywords: authenticity; cacao; chocolate; research; tourism cache: ertr-857.pdf plain text: ertr-857.txt item: #262 of 278 id: ertr-858 author: Ikasari, Hertiana; Sugiyanto, FX.; Kurnia, Akhmad title: Model of International Tourism Demand in Indonesia During the Covid-19: Gravity Model Approach date: 2022 words: 7075 flesch: 46 summary: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 19, No. 2, 2022 http://ertr.tamu.edu 246 Deluna Jr et al. (2014) examined international tourism demand in the Philippines from 2001 to 2012 using panel data (REM). Research by Khoshnevis Yazdi & Khanalizadeh (2017) examined the determinants of international tourism demand for 1995-2014 in the USA using the ARDL method. keywords: countries; country; covid-19; demand; effect; et al; gravity; indonesia; model; number; research; tourism; tourism demand; tourism research cache: ertr-858.pdf plain text: ertr-858.txt item: #263 of 278 id: ertr-86 author: Lee, Kwang-Woo; Yuan, Jingxue (Jessica) title: Hospitality and Tourism Industry Segments: Toward a New Taxonomy date: 2018 words: 6656 flesch: 39 summary: In addition, hospitality and tourism industry segments in the 2010s need to be systematically overviewed to offer solutions or recommendations for both the academic community and the industry (Dolnicar, 2002). The taxonomy is expected to help investigate specific components of hospitality and tourism industry segments. keywords: hospitality; hospitality industry; industry; management; market; new; research; review; segmentation; segments; students; taxonomy; tourism; tourism industry; tourism research cache: ertr-86.pdf plain text: ertr-86.txt item: #264 of 278 id: ertr-860 author: Ji, Guangyao; Manan, Mohd Shahrudin Abd title: An Overview of ‘All-For-One Tourism’ Development and Possible Future Research Directions for Ningxia’s Tourism using VUP (Visual Urban Perception) date: 2023 words: 6904 flesch: 48 summary: Urban tourism is an integral component of all-for-one tourism and is essential in expanding the tourism industry. All-inclusive tourism has imposed additional criteria on creating tourism infrastructure, especially in urban tourism, where it has set stricter standards for constructing the city's image and public service facilities. keywords: branding; city; development; ningxia; perception; place; research; review; tourism; tourism development; tourism research; urban cache: ertr-860.pdf plain text: ertr-860.txt item: #265 of 278 id: ertr-88 author: Ge, Jing title: Emerging Scholar Profile: Dr. Jing Ge date: 2018 words: 976 flesch: 34 summary: Her PhD dissertation, “The use of humour for customer engagement on Chinese social media – a rhetorical perspective”, focused on the tourism industry, and examined how destination marketing organizations (DMOs) engage consumers on social media through playful and creative language; how humour co-construction happens within firm-customer conversations; and how consumers are brought into such conversations, forming conversational networks. Jing has published an academic journal article, book chapters, conference papers, and media releases on such topics as customer engagement, value co-creation, social media affordances from a marketing perspective, consumer culture on Chinese social media, and humour usage and brand humanization on social media. keywords: jing; marketing; media cache: ertr-88.pdf plain text: ertr-88.txt item: #266 of 278 id: ertr-881 author: Santos, Rossana Andreia Neves; Freitas, Paulo Sérgio Abreu title: Second Home Tourism Development in Portugal – Expectations of Portuguese Emigrants date: 2023 words: 6194 flesch: 53 summary: 100.0% Source: Authors http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 165 Table 3 Age of Portuguese emigrants vs. Area where Portuguese emigrants would like to invest in the tourism sector in Portugal % Age of Portuguese emigrants Under 18 years of age Between 18 and 28 years old Between 29 and 39 years old Area where Portuguese emigrants would like to invest in the tourism sector Recreation services and other leisure services - 41.1% 58.9% Cultural services - 35.4% 64.6% Renting of transport equipment - 43.1% 56.9% Tourism information and tourism guides - 58.5% 41.5% Tourism operator services - 50.4% 49.6% Travel agency services - 43.2% 56.8% Transport support services - 49.5% 50.5% Air transport services - 36.8% 63.2% Shipping transport services - 50.0% 50.0% Road transport services - 35.9% 64.1% Railway transport services - 41.2% 58.8% Catering - 45.4% 54.6% Secondary self-employed residence services - 38.8% 61.2% Hotels and other accommodation services - 39.3% 60.7% A statistical analysis of the two variables, both defined as time series, was carried out: Portuguese emigration, represented by annual records of the migratory balance between the years 2013 and 2019, which was attributed a positive sign when inflows were higher than outflows and http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 163 a negative sign otherwise, and the tourism demand in Portugal, represented by annual records of total overnight stays (in hotels, local accommodation, and rural tourism) within the same period. keywords: analysis; development; emigrants; ertr; http://ertr.tamu.edu/; portugal; portuguese; research; review; rural; santos; tourism; tourism research; vol cache: ertr-881.pdf plain text: ertr-881.txt item: #267 of 278 id: ertr-885 author: Choudhury, Nabanita; Majumdar, Sudipa; Ghosh, Ishita title: Evaluating Demand Side Enablers for Medical Tourism: Case Study of Medical Tourists from Bangladesh to Kolkata, India date: 2023 words: 7915 flesch: 46 summary: http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 3 Introduction Globalization brought about a remarkable technological transformation, enhancing the process of international medical consultations, telemedicine, medical transcriptions, medical tourism, etc. On the other hand, easier access, rising income levels, and reduction in costs of travel and communication provided ease of mobility to both foreign consumers and providers of global healthcare services, which increased the demand for medical tourism. keywords: ertr; factors; healthcare; hospitals; india; international; kolkata; medical; patients; research; review; services; table; tourism; tourism research; tourists; treatment; vol cache: ertr-885.pdf plain text: ertr-885.txt item: #268 of 278 id: ertr-886 author: Roncak, Miroslav; Scholz, Petr; Linderová, Ivica; Masilka, David; Hobza, Vladimir; Vrabcová, Pavla title: Positive Impacts of the COVID-19 Pandemic on Czech Hospitality Industry date: 2023 words: 7833 flesch: 49 summary: There were no responses among hospitality industry managers in the Czech Republic http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 20, No. 1, 2023 http://ertr.tamu.edu 195 concerning “sustainability” or “implementation of sustainable principles” as a positive aspect of the COVID-19 pandemic. A relatively low number of hospitality industry managers (4.5%) mentioned innovation as a positive result of the COVID-19 pandemic. keywords: accommodation; business; catering; covid-19; covid-19 pandemic; czech; ertr; facilities; hospitality; hotel; industry; pandemic; republic; research; review; time; tourism; vol cache: ertr-886.pdf plain text: ertr-886.txt item: #269 of 278 id: ertr-89 author: Yoeman, Ian title: A Book Review: Online Gravity: The Unseen Force Driving the Way you Live, Earn, and Learn date: 2018 words: 1583 flesch: 63 summary: e-Review of Tourism Research (eRTR), Vol. 14, No. 1-2, 2017 http://ertr.tamu.edu/ 75 Ian Yoeman Victoria University of Wellington, New Zealand ian.yeoman@vuw.ac.nz A Book Review: Online Gravity: The Unseen Force Driving the Way you Live, Earn, and Learn * Online Gravity is an insight into how the world has changed. The book is split into three parts, section one is an overview of the driving forces towards Online Gravity, section two are seven universal laws of Online Gravity and section three represents the future. keywords: book; facebook; gravity; technology; world cache: ertr-89.pdf plain text: ertr-89.txt item: #270 of 278 id: ertr-895 author: Doan, Thanh-Thuy Thi (Jessica); Doan, Diem-Hang Le; Dang, Thuy-Hien Thi; Tran, Huu-Tuan title: The residents’ place attachment impacts tourism in the context of COVID-19 pandemic: the case in Hue city, Vietnam date: 2024 words: 9139 flesch: 48 summary: Place attachment is defined as people's emotional bond to place (Dwyer et al., 2019), which defines place attachment by broadly embracing the relationship between people and a physical setting. Hypothesis H4: Local place attachment significantly impacts their supporting local tourism. keywords: covid-19; ertr; et al; hue; pandemic; place; place attachment; place dependence; place identity; research; residents; review; support; tourism; tourism research; vol cache: ertr-895.pdf plain text: ertr-895.txt item: #271 of 278 id: ertr-90 author: Tokarchuk, Oksana; Maurer, Oswin title: Special Issue – Volume 14, Issue 3.4 Research and Development in Tourism Mobilities beyond Place date: 2018 words: 1097 flesch: 32 summary: The commentary by Serena Volo, entitled “Are we breaking free from tradition?”, introduces the collection of three papers that focused on the special theme of the conference addressing second homes tourism and mobility. Understanding experience data collected through different mobile techniques”, investigates the influence of data collection modalities on the empirical findings that are derived based on this data related to tourism experiences. keywords: economics; management; research; tourism cache: ertr-90.pdf plain text: ertr-90.txt item: #272 of 278 id: ertr-91 author: Cooper, Chris title: Commentary on Tourism and Mobilities The End of Tourism as We Know it? date: 2018 words: 1582 flesch: 45 summary: The mobilities paradigm certainly creates both opportunities and challenges for tourism, it helps to place tourism research in the mainstream of the social sciences, breaking down disciplinary silos and encouraging connections to be made across scales and topics (Hannam et al , 2006). Nonetheless, the mobilities paradigm does create challenges for tourism research. keywords: approach; mobilities; paradigm; research; tourism cache: ertr-91.pdf plain text: ertr-91.txt item: #273 of 278 id: ertr-92 author: Volo, Serena title: Commentary on Second Homes Tourism and Mobilities Are we breaking free from tradition? date: 2018 words: 1923 flesch: 47 summary: A few published studies are including traces of the changing landscape of second home tourism mobility and several noteworthy topics seem to emerge (e.g. Norris, Paris and Winston, 2010; Paris, 2011; Halfacree, 2012; Hall, 2015a; Persson, 2015). The new mobility paradigm (Sheller and Urry, 2006; Duncan, Cohen, and Thulemark, 2013; Hall, 2015b) creates significant research opportunities when investigating second homes tourism; indeed, as the borders between ordinary and extraordinary dimensions of space and time become loose, scholars in the field of second home tourism must broaden the scope of investigation. keywords: hall; homes; mobility; research; tourism cache: ertr-92.pdf plain text: ertr-92.txt item: #274 of 278 id: ertr-93 author: Paris, Chris title: The changing ecology of Australian second homes date: 2018 words: 5227 flesch: 45 summary: Distinctive context and characteristics of Australian second home ownership The Australian case is illustrative of second homes developments in many affluent ‘new world’ countries, with most second homes being newly constructed rather than representing changing use of older dwellings (Marsden, 1969). Australian second home ownership has been transformed from vernacular, self-built shacks and cottages to much more commercially-driven upmarket forms, with commercial developments of large expensive houses, often with marina or other associated leisure facilities being sold as holiday homes. keywords: australia; dwellings; growth; holiday; home ownership; homes; housing; ownership; research; tourism; use cache: ertr-93.pdf plain text: ertr-93.txt item: #275 of 278 id: ertr-94 author: Waller, Imren title: A case study of the perceptions, experiences and relations of British permanent tourists with the host community in Didim, Turkey date: 2018 words: 6579 flesch: 50 summary: Issue 3.4, 2017 http://ertr.tamu.edu 102 Mrs Imren Waller PhD Candidate A case study of the perceptions, experiences and relations of British permanent tourists with the host community in Didim, Turkey This qualitative study aims to examine the perspectives of British permanent tourists settled in Didim, Turkey. keywords: british; community; didim; host; issue; life; people; research; study; tourism; tourists; turkey; vol cache: ertr-94.pdf plain text: ertr-94.txt item: #276 of 278 id: ertr-95 author: Adamiak, Czesław title: Segmenting second home tourists in Finland to better explain their mobility and behavior date: 2018 words: 6651 flesch: 58 summary: Particularly with young people who use their parents’ second homes, or have inherited them, the notions of values and motives of second home use should be carefully reconsidered, as instead of taking free decision on the ownership and use of second home they are often bound by ambivalently valued family heritage (Flemsæter, 2009). http://ertr.tamu.edu/ e-Review of Tourism Research (eRTR), Vol. 14 Issue 3.4, 2017 http://ertr.tamu.edu 126 Table 3. Characteristics and use of second homes by second home users segments Item Mean I Passive cottagers II Active cottagers III Family cottagers IV Consumer cottagers Location of second home in natural environment: island 20.0% 25.2% 17.8% 17.0% 12.5% shore (not island) 55.4% 50.0% 63.8% 54.5% 56.3% forest (not island or shore) 19.1% 20.4% 15.1% 22.3% 18.8% other 5.4% 4.4% 3.3% 6.3% 12.5% Dif. keywords: consumer; cottagers; environment; family; home; research; services; tourism; use; users; values cache: ertr-95.pdf plain text: ertr-95.txt item: #277 of 278 id: ertr-96 author: Bertella, Giovanna; Cavicchi, Alessio title: From sharecroppers to “flying farmers”: new forms of tourism entrepreneurship in rural areas date: 2018 words: 5611 flesch: 42 summary: The findings suggest that sociality and sense of belonging embedded in local rural communities can become a tool for promoting rural tourism through entrepreneurial mobile practices. Rural tourism experiences of Agritur-Aso With regard to tourism, data from the interviews suggest that Agritur-Aso’s approach is in line with Wigwam’s approach mentioned above, in terms of its focus on quality, and it also corresponds to recent developments in the experience economy. keywords: aso; development; economy; entrepreneurs; ertr; experience; issue; marche; practice; region; research; review; tourism; vol cache: ertr-96.pdf plain text: ertr-96.txt item: #278 of 278 id: ertr-98 author: Gabriele, Roberto; Tundis, Enrico; Zaninotto, Enrico title: Are Subsidies to Hotel Investment an Effective Tool to Enhance Regional Tourism? A Firm Level Analysis date: 2018 words: 5447 flesch: 54 summary: Keywords: hotel industry, public subsidies, regional policy, counterfactual models Roberto Gabriele Department of Economics and Management University of Trento Via Inama, 5 38122 Trento, Italy Phone: +390461282109 Fax: +390461282124 E-mail: roberto.gabriele@unitn.it Roberto Gabriele is Associate Professor of Applied Economics at University of Trento. Concluding Remarks The study investigated the ability to foster firms’ quality of the co-financing activity in hotel investments in fixed capital and environmental investments implemented through the PL 6/99 in the Trentino province. keywords: economics; ertr; firms; hotels; http://ertr.tamu.edu/; issue; management; research; review; subsidies; tourism; tourism research; treatment; vol cache: ertr-98.pdf plain text: ertr-98.txt