id	sid	tid	token	lemma	pos
ertr-319	1	1	paper_1_2_1	paper_1_2_1	ADJ
ertr-319	1	2	e	e	NOUN
ertr-319	1	3	-	-	NOUN
ertr-319	1	4	review	review	NOUN
ertr-319	1	5	of	of	ADP
ertr-319	1	6	tourism	tourism	NOUN
ertr-319	1	7	research	research	NOUN
ertr-319	1	8	(	(	PUNCT
ertr-319	1	9	ertr	ertr	NOUN
ertr-319	1	10	)	)	PUNCT
ertr-319	1	11	,	,	PUNCT
ertr-319	1	12	vol	vol	NOUN
ertr-319	1	13	.	.	PROPN
ertr-319	1	14	16	16	NUM
ertr-319	1	15	,	,	PUNCT
ertr-319	1	16	no	no	INTJ
ertr-319	1	17	.	.	PUNCT
ertr-319	2	1	2/3	2/3	NUM
ertr-319	2	2	,	,	PUNCT
ertr-319	2	3	2019	2019	NUM
ertr-319	2	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	2	5	62	62	NUM
ertr-319	2	6	katerina	katerina	PROPN
ertr-319	2	7	volchek	volchek	PROPN
ertr-319	2	8	school	school	PROPN
ertr-319	2	9	of	of	ADP
ertr-319	2	10	hotel	hotel	NOUN
ertr-319	2	11	and	and	CCONJ
ertr-319	2	12	tourism	tourism	NOUN
ertr-319	2	13	management	management	NOUN
ertr-319	2	14	,	,	PUNCT
ertr-319	2	15	the	the	DET
ertr-319	2	16	hong	hong	PROPN
ertr-319	2	17	kong	kong	PROPN
ertr-319	2	18	polytechnic	polytechnic	PROPN
ertr-319	2	19	university	university	PROPN
ertr-319	2	20	rob	rob	PROPN
ertr-319	2	21	law	law	PROPN
ertr-319	2	22	school	school	NOUN
ertr-319	2	23	of	of	ADP
ertr-319	2	24	hotel	hotel	NOUN
ertr-319	2	25	and	and	CCONJ
ertr-319	2	26	tourism	tourism	NOUN
ertr-319	2	27	management	management	NOUN
ertr-319	2	28	,	,	PUNCT
ertr-319	2	29	the	the	DET
ertr-319	2	30	hong	hong	PROPN
ertr-319	2	31	kong	kong	PROPN
ertr-319	2	32	polytechnic	polytechnic	PROPN
ertr-319	2	33	university	university	NOUN
ertr-319	2	34	dimitrios	dimitrio	VERB
ertr-319	2	35	buhalis	buhalis	PROPN
ertr-319	2	36	department	department	PROPN
ertr-319	2	37	of	of	ADP
ertr-319	2	38	tourism	tourism	NOUN
ertr-319	2	39	and	and	CCONJ
ertr-319	2	40	hospitality	hospitality	NOUN
ertr-319	2	41	,	,	PUNCT
ertr-319	2	42	bournemouth	bournemouth	PROPN
ertr-319	2	43	university	university	PROPN
ertr-319	2	44	haiyan	haiyan	PROPN
ertr-319	2	45	song	song	PROPN
ertr-319	2	46	school	school	NOUN
ertr-319	2	47	of	of	ADP
ertr-319	2	48	hotel	hotel	NOUN
ertr-319	2	49	and	and	CCONJ
ertr-319	2	50	tourism	tourism	NOUN
ertr-319	2	51	management	management	NOUN
ertr-319	2	52	,	,	PUNCT
ertr-319	2	53	the	the	DET
ertr-319	2	54	hong	hong	PROPN
ertr-319	2	55	kong	kong	PROPN
ertr-319	2	56	polytechnic	polytechnic	PROPN
ertr-319	2	57	university	university	PROPN
ertr-319	2	58	the	the	DET
ertr-319	2	59	good	good	NOUN
ertr-319	2	60	,	,	PUNCT
ertr-319	2	61	the	the	DET
ertr-319	2	62	bad	bad	ADJ
ertr-319	2	63	,	,	PUNCT
ertr-319	2	64	and	and	CCONJ
ertr-319	2	65	the	the	DET
ertr-319	2	66	ugly	ugly	ADJ
ertr-319	2	67	:	:	PUNCT
ertr-319	2	68	tourist	tourist	NOUN
ertr-319	2	69	perceptions	perception	NOUN
ertr-319	2	70	on	on	ADP
ertr-319	2	71	interactions	interaction	NOUN
ertr-319	2	72	with	with	ADP
ertr-319	2	73	personalised	personalised	ADJ
ertr-319	2	74	content	content	NOUN
ertr-319	2	75	personalisation	personalisation	NOUN
ertr-319	2	76	is	be	AUX
ertr-319	2	77	a	a	DET
ertr-319	2	78	critical	critical	ADJ
ertr-319	2	79	factor	factor	NOUN
ertr-319	2	80	in	in	ADP
ertr-319	2	81	superior	superior	ADJ
ertr-319	2	82	customer	customer	NOUN
ertr-319	2	83	experience	experience	NOUN
ertr-319	2	84	and	and	CCONJ
ertr-319	2	85	retention	retention	NOUN
ertr-319	2	86	.	.	PUNCT
ertr-319	3	1	it	it	PRON
ertr-319	3	2	is	be	AUX
ertr-319	3	3	also	also	ADV
ertr-319	3	4	observed	observe	VERB
ertr-319	3	5	to	to	PART
ertr-319	3	6	be	be	AUX
ertr-319	3	7	a	a	DET
ertr-319	3	8	cause	cause	NOUN
ertr-319	3	9	of	of	ADP
ertr-319	3	10	user	user	NOUN
ertr-319	3	11	frustration	frustration	NOUN
ertr-319	3	12	.	.	PUNCT
ertr-319	4	1	this	this	DET
ertr-319	4	2	paper	paper	NOUN
ertr-319	4	3	challenges	challenge	VERB
ertr-319	4	4	the	the	DET
ertr-319	4	5	assumption	assumption	NOUN
ertr-319	4	6	that	that	SCONJ
ertr-319	4	7	accurate	accurate	ADJ
ertr-319	4	8	content	content	NOUN
ertr-319	4	9	personalisation	personalisation	NOUN
ertr-319	4	10	always	always	ADV
ertr-319	4	11	positively	positively	ADV
ertr-319	4	12	affects	affect	VERB
ertr-319	4	13	tourist	tourist	NOUN
ertr-319	4	14	perceptions	perception	NOUN
ertr-319	4	15	on	on	ADP
ertr-319	4	16	the	the	DET
ertr-319	4	17	usefulness	usefulness	NOUN
ertr-319	4	18	and	and	CCONJ
ertr-319	4	19	ease	ease	NOUN
ertr-319	4	20	of	of	ADP
ertr-319	4	21	use	use	NOUN
ertr-319	4	22	of	of	ADP
ertr-319	4	23	the	the	DET
ertr-319	4	24	information	information	NOUN
ertr-319	4	25	systems	system	NOUN
ertr-319	4	26	.	.	PUNCT
ertr-319	5	1	the	the	DET
ertr-319	5	2	study	study	NOUN
ertr-319	5	3	integrates	integrate	VERB
ertr-319	5	4	the	the	DET
ertr-319	5	5	logic	logic	NOUN
ertr-319	5	6	of	of	ADP
ertr-319	5	7	technology	technology	NOUN
ertr-319	5	8	acceptance	acceptance	NOUN
ertr-319	5	9	and	and	CCONJ
ertr-319	5	10	the	the	DET
ertr-319	5	11	process	process	NOUN
ertr-319	5	12	of	of	ADP
ertr-319	5	13	human	human	ADJ
ertr-319	5	14	motivation	motivation	NOUN
ertr-319	5	15	to	to	PART
ertr-319	5	16	explain	explain	VERB
ertr-319	5	17	personalised	personalised	ADJ
ertr-319	5	18	recommender	recommender	NOUN
ertr-319	5	19	system	system	NOUN
ertr-319	5	20	acceptance	acceptance	NOUN
ertr-319	5	21	.	.	PUNCT
ertr-319	6	1	indepth	indepth	ADJ
ertr-319	6	2	semi	semi	ADJ
ertr-319	6	3	-	-	ADJ
ertr-319	6	4	structured	structured	ADJ
ertr-319	6	5	interviews	interview	NOUN
ertr-319	6	6	with	with	ADP
ertr-319	6	7	tourists	tourist	NOUN
ertr-319	6	8	,	,	PUNCT
ertr-319	6	9	industry	industry	NOUN
ertr-319	6	10	practitioners	practitioner	NOUN
ertr-319	6	11	,	,	PUNCT
ertr-319	6	12	and	and	CCONJ
ertr-319	6	13	academic	academic	ADJ
ertr-319	6	14	experts	expert	NOUN
ertr-319	6	15	were	be	AUX
ertr-319	6	16	used	use	VERB
ertr-319	6	17	in	in	ADP
ertr-319	6	18	research	research	NOUN
ertr-319	6	19	.	.	PUNCT
ertr-319	7	1	the	the	DET
ertr-319	7	2	findings	finding	NOUN
ertr-319	7	3	illustrate	illustrate	VERB
ertr-319	7	4	that	that	SCONJ
ertr-319	7	5	the	the	DET
ertr-319	7	6	characteristics	characteristic	NOUN
ertr-319	7	7	of	of	ADP
ertr-319	7	8	personalised	personalised	ADJ
ertr-319	7	9	content	content	NOUN
ertr-319	7	10	have	have	AUX
ertr-319	7	11	double	double	ADJ
ertr-319	7	12	and	and	CCONJ
ertr-319	7	13	,	,	PUNCT
ertr-319	7	14	sometimes	sometimes	ADV
ertr-319	7	15	,	,	PUNCT
ertr-319	7	16	ambivalent	ambivalent	ADJ
ertr-319	7	17	influence	influence	NOUN
ertr-319	7	18	on	on	ADP
ertr-319	7	19	tourist	tourist	NOUN
ertr-319	7	20	perceptions	perception	NOUN
ertr-319	7	21	on	on	ADP
ertr-319	7	22	system	system	NOUN
ertr-319	7	23	performance	performance	NOUN
ertr-319	7	24	.	.	PUNCT
ertr-319	8	1	a	a	DET
ertr-319	8	2	comprehensive	comprehensive	ADJ
ertr-319	8	3	strategy	strategy	NOUN
ertr-319	8	4	is	be	AUX
ertr-319	8	5	required	require	VERB
ertr-319	8	6	to	to	PART
ertr-319	8	7	optimise	optimise	VERB
ertr-319	8	8	the	the	DET
ertr-319	8	9	potential	potential	NOUN
ertr-319	8	10	of	of	ADP
ertr-319	8	11	personalisation	personalisation	NOUN
ertr-319	8	12	.	.	PUNCT
ertr-319	9	1	this	this	DET
ertr-319	9	2	study	study	NOUN
ertr-319	9	3	expands	expand	VERB
ertr-319	9	4	the	the	DET
ertr-319	9	5	understanding	understanding	NOUN
ertr-319	9	6	of	of	ADP
ertr-319	9	7	tourist	tourist	NOUN
ertr-319	9	8	interactions	interaction	NOUN
ertr-319	9	9	with	with	ADP
ertr-319	9	10	personalised	personalised	ADJ
ertr-319	9	11	content	content	NOUN
ertr-319	9	12	and	and	CCONJ
ertr-319	9	13	calls	call	VERB
ertr-319	9	14	for	for	ADP
ertr-319	9	15	further	further	ADJ
ertr-319	9	16	exploration	exploration	NOUN
ertr-319	9	17	of	of	ADP
ertr-319	9	18	the	the	DET
ertr-319	9	19	effects	effect	NOUN
ertr-319	9	20	of	of	ADP
ertr-319	9	21	information	information	NOUN
ertr-319	9	22	system	system	NOUN
ertr-319	9	23	components	component	NOUN
ertr-319	9	24	on	on	ADP
ertr-319	9	25	user	user	NOUN
ertr-319	9	26	experience	experience	NOUN
ertr-319	9	27	.	.	PUNCT
ertr-319	10	1	key	key	ADJ
ertr-319	10	2	words	word	NOUN
ertr-319	10	3	:	:	PUNCT
ertr-319	10	4	personalisation	personalisation	NOUN
ertr-319	10	5	,	,	PUNCT
ertr-319	10	6	information	information	NOUN
ertr-319	10	7	system	system	NOUN
ertr-319	10	8	,	,	PUNCT
ertr-319	10	9	recommendations	recommendation	NOUN
ertr-319	10	10	,	,	PUNCT
ertr-319	10	11	tourism	tourism	NOUN
ertr-319	10	12	,	,	PUNCT
ertr-319	10	13	motivation	motivation	NOUN
ertr-319	10	14	,	,	PUNCT
ertr-319	10	15	technology	technology	NOUN
ertr-319	10	16	acceptance	acceptance	NOUN
ertr-319	10	17	katerina	katerina	PROPN
ertr-319	10	18	volchek	volchek	PROPN
ertr-319	10	19	school	school	PROPN
ertr-319	10	20	of	of	ADP
ertr-319	10	21	hotel	hotel	NOUN
ertr-319	10	22	and	and	CCONJ
ertr-319	10	23	tourism	tourism	NOUN
ertr-319	10	24	management	management	NOUN
ertr-319	10	25	the	the	DET
ertr-319	10	26	hong	hong	PROPN
ertr-319	10	27	kong	kong	PROPN
ertr-319	10	28	polytechnic	polytechnic	PROPN
ertr-319	10	29	university	university	PROPN
ertr-319	10	30	17	17	NUM
ertr-319	10	31	science	science	PROPN
ertr-319	10	32	museum	museum	PROPN
ertr-319	10	33	road	road	NOUN
ertr-319	10	34	,	,	PUNCT
ertr-319	10	35	tst	tst	PROPN
ertr-319	10	36	east	east	PROPN
ertr-319	10	37	,	,	PUNCT
ertr-319	10	38	kowloon	kowloon	PROPN
ertr-319	10	39	hong	hong	PROPN
ertr-319	10	40	kong	kong	PROPN
ertr-319	10	41	sar	sar	PROPN
ertr-319	10	42	,	,	PUNCT
ertr-319	10	43	china	china	PROPN
ertr-319	10	44	phone	phone	NOUN
ertr-319	10	45	:	:	PUNCT
ertr-319	10	46	(	(	PUNCT
ertr-319	10	47	852	852	NUM
ertr-319	10	48	)	)	PUNCT
ertr-319	10	49	3400	3400	NUM
ertr-319	10	50	2330	2330	NUM
ertr-319	10	51	email	email	NOUN
ertr-319	10	52	:	:	PUNCT
ertr-319	10	53	katerina.volchek@connect.polyu.hk	katerina.volchek@connect.polyu.hk	PROPN
ertr-319	10	54	rob	rob	PROPN
ertr-319	10	55	law	law	PROPN
ertr-319	10	56	school	school	NOUN
ertr-319	10	57	of	of	ADP
ertr-319	10	58	hotel	hotel	NOUN
ertr-319	10	59	and	and	CCONJ
ertr-319	10	60	tourism	tourism	NOUN
ertr-319	10	61	management	management	NOUN
ertr-319	10	62	the	the	DET
ertr-319	10	63	hong	hong	PROPN
ertr-319	10	64	kong	kong	PROPN
ertr-319	10	65	polytechnic	polytechnic	PROPN
ertr-319	10	66	university	university	PROPN
ertr-319	10	67	17	17	NUM
ertr-319	10	68	,	,	PUNCT
ertr-319	10	69	science	science	NOUN
ertr-319	10	70	museum	museum	PROPN
ertr-319	10	71	road	road	NOUN
ertr-319	10	72	,	,	PUNCT
ertr-319	10	73	tst	tst	PROPN
ertr-319	10	74	east	east	PROPN
ertr-319	10	75	,	,	PUNCT
ertr-319	10	76	kowloon	kowloon	PROPN
ertr-319	10	77	hong	hong	PROPN
ertr-319	10	78	kong	kong	PROPN
ertr-319	10	79	sar	sar	PROPN
ertr-319	10	80	,	,	PUNCT
ertr-319	10	81	china	china	PROPN
ertr-319	10	82	phone	phone	NOUN
ertr-319	10	83	:	:	PUNCT
ertr-319	10	84	(	(	PUNCT
ertr-319	10	85	852	852	NUM
ertr-319	10	86	)	)	PUNCT
ertr-319	10	87	3400	3400	NUM
ertr-319	10	88	-	-	SYM
ertr-319	10	89	2181	2181	NUM
ertr-319	10	90	email	email	NOUN
ertr-319	10	91	:	:	PUNCT
ertr-319	10	92	rob.law@polyu.edu.hk	rob.law@polyu.edu.hk	NOUN
ertr-319	10	93	dimitrios	dimitrio	VERB
ertr-319	10	94	buhalis	buhalis	PROPN
ertr-319	10	95	department	department	PROPN
ertr-319	10	96	of	of	ADP
ertr-319	10	97	tourism	tourism	NOUN
ertr-319	10	98	and	and	CCONJ
ertr-319	10	99	hospitality	hospitality	PROPN
ertr-319	10	100	bournemouth	bournemouth	PROPN
ertr-319	10	101	university	university	PROPN
ertr-319	10	102	e	e	PROPN
ertr-319	10	103	-	-	NOUN
ertr-319	10	104	review	review	NOUN
ertr-319	10	105	of	of	ADP
ertr-319	10	106	tourism	tourism	NOUN
ertr-319	10	107	research	research	NOUN
ertr-319	10	108	(	(	PUNCT
ertr-319	10	109	ertr	ertr	NOUN
ertr-319	10	110	)	)	PUNCT
ertr-319	10	111	,	,	PUNCT
ertr-319	10	112	vol	vol	NOUN
ertr-319	10	113	.	.	PROPN
ertr-319	10	114	16	16	NUM
ertr-319	10	115	,	,	PUNCT
ertr-319	10	116	no	no	INTJ
ertr-319	10	117	.	.	PUNCT
ertr-319	10	118	2/3	2/3	NUM
ertr-319	10	119	,	,	PUNCT
ertr-319	10	120	2019	2019	NUM
ertr-319	10	121	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	10	122	63	63	NUM
ertr-319	10	123	talbot	talbot	PROPN
ertr-319	10	124	campus	campus	PROPN
ertr-319	10	125	,	,	PUNCT
ertr-319	10	126	poole	poole	NOUN
ertr-319	10	127	,	,	PUNCT
ertr-319	10	128	dorset	dorset	NOUN
ertr-319	10	129	,	,	PUNCT
ertr-319	10	130	bh12	bh12	PROPN
ertr-319	10	131	5bb	5bb	PROPN
ertr-319	10	132	uk	uk	PROPN
ertr-319	10	133	phone	phone	NOUN
ertr-319	10	134	:	:	PUNCT
ertr-319	10	135	(	(	PUNCT
ertr-319	10	136	44	44	NUM
ertr-319	10	137	)	)	PUNCT
ertr-319	10	138	1202	1202	NUM
ertr-319	10	139	961517	961517	NUM
ertr-319	10	140	email	email	NOUN
ertr-319	10	141	:	:	PUNCT
ertr-319	10	142	dbuhalis@bournemouth.ac.uk	dbuhalis@bournemouth.ac.uk	PROPN
ertr-319	10	143	haiyan	haiyan	ADJ
ertr-319	10	144	song	song	NOUN
ertr-319	10	145	school	school	NOUN
ertr-319	10	146	of	of	ADP
ertr-319	10	147	hotel	hotel	NOUN
ertr-319	10	148	and	and	CCONJ
ertr-319	10	149	tourism	tourism	NOUN
ertr-319	10	150	management	management	NOUN
ertr-319	10	151	the	the	DET
ertr-319	10	152	hong	hong	PROPN
ertr-319	10	153	kong	kong	PROPN
ertr-319	10	154	polytechnic	polytechnic	PROPN
ertr-319	10	155	university	university	PROPN
ertr-319	10	156	17	17	NUM
ertr-319	10	157	,	,	PUNCT
ertr-319	10	158	science	science	NOUN
ertr-319	10	159	museum	museum	PROPN
ertr-319	10	160	road	road	NOUN
ertr-319	10	161	,	,	PUNCT
ertr-319	10	162	tst	tst	PROPN
ertr-319	10	163	east	east	PROPN
ertr-319	10	164	,	,	PUNCT
ertr-319	10	165	kowloon	kowloon	PROPN
ertr-319	10	166	hong	hong	PROPN
ertr-319	10	167	kong	kong	PROPN
ertr-319	10	168	sar	sar	PROPN
ertr-319	10	169	,	,	PUNCT
ertr-319	10	170	china	china	PROPN
ertr-319	10	171	phone	phone	NOUN
ertr-319	10	172	:	:	PUNCT
ertr-319	10	173	(	(	PUNCT
ertr-319	10	174	852	852	NUM
ertr-319	10	175	)	)	PUNCT
ertr-319	10	176	3400	3400	NUM
ertr-319	10	177	2286	2286	NUM
ertr-319	10	178	email	email	NOUN
ertr-319	10	179	:	:	PUNCT
ertr-319	10	180	haiyan.song@polyu.edu.hk	haiyan.song@polyu.edu.hk	PROPN
ertr-319	10	181	katerina	katerina	PROPN
ertr-319	10	182	volchek	volchek	PROPN
ertr-319	10	183	is	be	AUX
ertr-319	10	184	a	a	DET
ertr-319	10	185	phd	phd	NOUN
ertr-319	10	186	candidate	candidate	NOUN
ertr-319	10	187	at	at	ADP
ertr-319	10	188	the	the	DET
ertr-319	10	189	school	school	NOUN
ertr-319	10	190	of	of	ADP
ertr-319	10	191	hotel	hotel	NOUN
ertr-319	10	192	and	and	CCONJ
ertr-319	10	193	tourism	tourism	NOUN
ertr-319	10	194	management	management	NOUN
ertr-319	10	195	,	,	PUNCT
ertr-319	10	196	the	the	DET
ertr-319	10	197	hong	hong	PROPN
ertr-319	10	198	kong	kong	PROPN
ertr-319	10	199	polytechnic	polytechnic	PROPN
ertr-319	10	200	university	university	NOUN
ertr-319	10	201	with	with	ADP
ertr-319	10	202	the	the	DET
ertr-319	10	203	expertise	expertise	NOUN
ertr-319	10	204	in	in	ADP
ertr-319	10	205	strategic	strategic	ADJ
ertr-319	10	206	management	management	NOUN
ertr-319	10	207	&	&	CCONJ
ertr-319	10	208	marketing	marketing	NOUN
ertr-319	10	209	in	in	ADP
ertr-319	10	210	icts	ict	NOUN
ertr-319	10	211	for	for	ADP
ertr-319	10	212	tourism	tourism	NOUN
ertr-319	10	213	.	.	PUNCT
ertr-319	11	1	her	her	PRON
ertr-319	11	2	current	current	ADJ
ertr-319	11	3	research	research	NOUN
ertr-319	11	4	focuses	focus	VERB
ertr-319	11	5	on	on	ADP
ertr-319	11	6	the	the	DET
ertr-319	11	7	role	role	NOUN
ertr-319	11	8	of	of	ADP
ertr-319	11	9	personalisation	personalisation	NOUN
ertr-319	11	10	on	on	ADP
ertr-319	11	11	tourist	tourist	NOUN
ertr-319	11	12	experience	experience	NOUN
ertr-319	11	13	.	.	PUNCT
ertr-319	12	1	rob	rob	PROPN
ertr-319	12	2	law	law	PROPN
ertr-319	12	3	is	be	AUX
ertr-319	12	4	a	a	DET
ertr-319	12	5	professor	professor	NOUN
ertr-319	12	6	of	of	ADP
ertr-319	12	7	the	the	DET
ertr-319	12	8	school	school	NOUN
ertr-319	12	9	of	of	ADP
ertr-319	12	10	hotel	hotel	NOUN
ertr-319	12	11	and	and	CCONJ
ertr-319	12	12	tourism	tourism	NOUN
ertr-319	12	13	management	management	NOUN
ertr-319	12	14	,	,	PUNCT
ertr-319	12	15	the	the	DET
ertr-319	12	16	hong	hong	PROPN
ertr-319	12	17	kong	kong	PROPN
ertr-319	12	18	polytechnic	polytechnic	PROPN
ertr-319	12	19	university	university	NOUN
ertr-319	12	20	with	with	ADP
ertr-319	12	21	the	the	DET
ertr-319	12	22	expertise	expertise	NOUN
ertr-319	12	23	in	in	ADP
ertr-319	12	24	information	information	NOUN
ertr-319	12	25	technology	technology	NOUN
ertr-319	12	26	,	,	PUNCT
ertr-319	12	27	internet	internet	NOUN
ertr-319	12	28	and	and	CCONJ
ertr-319	12	29	ecommerce	ecommerce	NOUN
ertr-319	12	30	,	,	PUNCT
ertr-319	12	31	modelling	modelling	NOUN
ertr-319	12	32	and	and	CCONJ
ertr-319	12	33	forecasting	forecasting	NOUN
ertr-319	12	34	,	,	PUNCT
ertr-319	12	35	artificial	artificial	ADJ
ertr-319	12	36	intelligence	intelligence	NOUN
ertr-319	12	37	,	,	PUNCT
ertr-319	12	38	software	software	NOUN
ertr-319	12	39	engineering	engineering	NOUN
ertr-319	12	40	and	and	CCONJ
ertr-319	12	41	computer	computer	NOUN
ertr-319	12	42	assisted	assist	VERB
ertr-319	12	43	education	education	NOUN
ertr-319	12	44	.	.	PUNCT
ertr-319	13	1	dimitrios	dimitrio	NOUN
ertr-319	13	2	buhalis	buhalis	PROPN
ertr-319	13	3	is	be	AUX
ertr-319	13	4	a	a	DET
ertr-319	13	5	professor	professor	NOUN
ertr-319	13	6	and	and	CCONJ
ertr-319	13	7	a	a	DET
ertr-319	13	8	head	head	NOUN
ertr-319	13	9	of	of	ADP
ertr-319	13	10	department	department	NOUN
ertr-319	13	11	of	of	ADP
ertr-319	13	12	tourism	tourism	PROPN
ertr-319	13	13	&	&	CCONJ
ertr-319	13	14	hospitality	hospitality	PROPN
ertr-319	13	15	,	,	PUNCT
ertr-319	13	16	bournemouth	bournemouth	PROPN
ertr-319	13	17	university	university	NOUN
ertr-319	13	18	with	with	ADP
ertr-319	13	19	the	the	DET
ertr-319	13	20	expertise	expertise	NOUN
ertr-319	13	21	in	in	ADP
ertr-319	13	22	strategic	strategic	ADJ
ertr-319	13	23	management	management	NOUN
ertr-319	13	24	&	&	CCONJ
ertr-319	13	25	marketing	marketing	NOUN
ertr-319	13	26	in	in	ADP
ertr-319	13	27	technology	technology	NOUN
ertr-319	13	28	innovation	innovation	NOUN
ertr-319	13	29	for	for	ADP
ertr-319	13	30	tourism	tourism	NOUN
ertr-319	13	31	&	&	CCONJ
ertr-319	13	32	hospitality	hospitality	PROPN
ertr-319	13	33	.	.	PUNCT
ertr-319	14	1	his	his	PRON
ertr-319	14	2	current	current	ADJ
ertr-319	14	3	research	research	NOUN
ertr-319	14	4	focuses	focus	VERB
ertr-319	14	5	on	on	ADP
ertr-319	14	6	smart	smart	ADJ
ertr-319	14	7	tourism	tourism	NOUN
ertr-319	14	8	and	and	CCONJ
ertr-319	14	9	value	value	NOUN
ertr-319	14	10	co	co	NOUN
ertr-319	14	11	-	-	NOUN
ertr-319	14	12	creation	creation	NOUN
ertr-319	14	13	.	.	PUNCT
ertr-319	15	1	haiyan	haiyan	PROPN
ertr-319	15	2	song	song	NOUN
ertr-319	15	3	is	be	AUX
ertr-319	15	4	a	a	DET
ertr-319	15	5	professor	professor	NOUN
ertr-319	15	6	and	and	CCONJ
ertr-319	15	7	an	an	DET
ertr-319	15	8	associate	associate	ADJ
ertr-319	15	9	dean	dean	NOUN
ertr-319	15	10	and	and	CCONJ
ertr-319	15	11	chair	chair	NOUN
ertr-319	15	12	professor	professor	NOUN
ertr-319	15	13	of	of	ADP
ertr-319	15	14	hotel	hotel	NOUN
ertr-319	15	15	and	and	CCONJ
ertr-319	15	16	tourism	tourism	NOUN
ertr-319	15	17	management	management	NOUN
ertr-319	15	18	,	,	PUNCT
ertr-319	15	19	the	the	DET
ertr-319	15	20	hong	hong	PROPN
ertr-319	15	21	kong	kong	PROPN
ertr-319	15	22	polytechnic	polytechnic	PROPN
ertr-319	15	23	university	university	NOUN
ertr-319	15	24	with	with	ADP
ertr-319	15	25	the	the	DET
ertr-319	15	26	expertise	expertise	NOUN
ertr-319	15	27	in	in	ADP
ertr-319	15	28	tourism	tourism	NOUN
ertr-319	15	29	demand	demand	NOUN
ertr-319	15	30	modelling	modelling	NOUN
ertr-319	15	31	and	and	CCONJ
ertr-319	15	32	forecasting	forecasting	NOUN
ertr-319	15	33	,	,	PUNCT
ertr-319	15	34	tourism	tourism	NOUN
ertr-319	15	35	impact	impact	NOUN
ertr-319	15	36	assessment	assessment	NOUN
ertr-319	15	37	,	,	PUNCT
ertr-319	15	38	tourism	tourism	NOUN
ertr-319	15	39	satellite	satellite	NOUN
ertr-319	15	40	account	account	NOUN
ertr-319	15	41	,	,	PUNCT
ertr-319	15	42	chinese	chinese	ADJ
ertr-319	15	43	economy	economy	NOUN
ertr-319	15	44	under	under	ADP
ertr-319	15	45	transition	transition	NOUN
ertr-319	15	46	and	and	CCONJ
ertr-319	15	47	wine	wine	NOUN
ertr-319	15	48	economics	economic	NOUN
ertr-319	15	49	e	e	NOUN
ertr-319	15	50	-	-	NOUN
ertr-319	15	51	review	review	NOUN
ertr-319	15	52	of	of	ADP
ertr-319	15	53	tourism	tourism	NOUN
ertr-319	15	54	research	research	NOUN
ertr-319	15	55	(	(	PUNCT
ertr-319	15	56	ertr	ertr	NOUN
ertr-319	15	57	)	)	PUNCT
ertr-319	15	58	,	,	PUNCT
ertr-319	15	59	vol	vol	NOUN
ertr-319	15	60	.	.	PROPN
ertr-319	15	61	16	16	NUM
ertr-319	15	62	,	,	PUNCT
ertr-319	15	63	no	no	INTJ
ertr-319	15	64	.	.	PUNCT
ertr-319	16	1	2/3	2/3	NUM
ertr-319	16	2	,	,	PUNCT
ertr-319	16	3	2019	2019	NUM
ertr-319	16	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	16	5	64	64	NUM
ertr-319	16	6	introduction	introduction	NOUN
ertr-319	16	7	content	content	NOUN
ertr-319	16	8	personalisation	personalisation	NOUN
ertr-319	16	9	is	be	AUX
ertr-319	16	10	generally	generally	ADV
ertr-319	16	11	defined	define	VERB
ertr-319	16	12	as	as	ADP
ertr-319	16	13	the	the	DET
ertr-319	16	14	strategy	strategy	NOUN
ertr-319	16	15	and	and	CCONJ
ertr-319	16	16	set	set	NOUN
ertr-319	16	17	of	of	ADP
ertr-319	16	18	methods	method	NOUN
ertr-319	16	19	that	that	PRON
ertr-319	16	20	allow	allow	VERB
ertr-319	16	21	to	to	PART
ertr-319	16	22	identify	identify	VERB
ertr-319	16	23	tourist	tourist	NOUN
ertr-319	16	24	preferences	preference	NOUN
ertr-319	16	25	,	,	PUNCT
ertr-319	16	26	filter	filter	VERB
ertr-319	16	27	out	out	ADP
ertr-319	16	28	irrelevant	irrelevant	ADJ
ertr-319	16	29	options	option	NOUN
ertr-319	16	30	and	and	CCONJ
ertr-319	16	31	implicitly	implicitly	ADV
ertr-319	16	32	present	present	VERB
ertr-319	16	33	the	the	DET
ertr-319	16	34	remaining	remain	VERB
ertr-319	16	35	information	information	NOUN
ertr-319	16	36	in	in	ADP
ertr-319	16	37	the	the	DET
ertr-319	16	38	way	way	NOUN
ertr-319	16	39	that	that	PRON
ertr-319	16	40	is	be	AUX
ertr-319	16	41	convenient	convenient	ADJ
ertr-319	16	42	for	for	ADP
ertr-319	16	43	the	the	DET
ertr-319	16	44	user	user	NOUN
ertr-319	16	45	(	(	PUNCT
ertr-319	16	46	höpken	höpken	PROPN
ertr-319	16	47	,	,	PUNCT
ertr-319	16	48	fuchs	fuch	NOUN
ertr-319	16	49	,	,	PUNCT
ertr-319	16	50	zanker	zanker	NOUN
ertr-319	16	51	,	,	PUNCT
ertr-319	16	52	&	&	CCONJ
ertr-319	16	53	beer	beer	NOUN
ertr-319	16	54	,	,	PUNCT
ertr-319	16	55	2010	2010	NUM
ertr-319	16	56	)	)	PUNCT
ertr-319	16	57	.	.	PUNCT
ertr-319	17	1	personalisation	personalisation	NOUN
ertr-319	17	2	can	can	AUX
ertr-319	17	3	increase	increase	VERB
ertr-319	17	4	the	the	DET
ertr-319	17	5	usefulness	usefulness	NOUN
ertr-319	17	6	of	of	ADP
ertr-319	17	7	information	information	NOUN
ertr-319	17	8	service	service	NOUN
ertr-319	17	9	(	(	PUNCT
ertr-319	17	10	piccoli	piccoli	X
ertr-319	17	11	,	,	PUNCT
ertr-319	17	12	lui	lui	NOUN
ertr-319	17	13	,	,	PUNCT
ertr-319	17	14	&	&	CCONJ
ertr-319	17	15	grün	grün	PROPN
ertr-319	17	16	,	,	PUNCT
ertr-319	17	17	2017	2017	NUM
ertr-319	17	18	)	)	PUNCT
ertr-319	17	19	and	and	CCONJ
ertr-319	17	20	decrease	decrease	VERB
ertr-319	17	21	information	information	NOUN
ertr-319	17	22	overload	overload	NOUN
ertr-319	17	23	in	in	ADP
ertr-319	17	24	the	the	DET
ertr-319	17	25	context	context	NOUN
ertr-319	17	26	of	of	ADP
ertr-319	17	27	high	high	ADJ
ertr-319	17	28	volumes	volume	NOUN
ertr-319	17	29	of	of	ADP
ertr-319	17	30	information	information	NOUN
ertr-319	17	31	(	(	PUNCT
ertr-319	17	32	ricci	ricci	PROPN
ertr-319	17	33	,	,	PUNCT
ertr-319	17	34	rokach	rokach	NOUN
ertr-319	17	35	,	,	PUNCT
ertr-319	17	36	&	&	CCONJ
ertr-319	17	37	shapira	shapira	PROPN
ertr-319	17	38	,	,	PUNCT
ertr-319	17	39	2015	2015	NUM
ertr-319	17	40	)	)	PUNCT
ertr-319	17	41	,	,	PUNCT
ertr-319	17	42	thereby	thereby	ADV
ertr-319	17	43	determining	determine	VERB
ertr-319	17	44	user	user	NOUN
ertr-319	17	45	attitude	attitude	NOUN
ertr-319	17	46	toward	toward	ADP
ertr-319	17	47	technology	technology	NOUN
ertr-319	17	48	and	and	CCONJ
ertr-319	17	49	intentions	intention	NOUN
ertr-319	17	50	to	to	PART
ertr-319	17	51	use	use	VERB
ertr-319	17	52	it	it	PRON
ertr-319	17	53	.	.	PUNCT
ertr-319	18	1	therefore	therefore	ADV
ertr-319	18	2	,	,	PUNCT
ertr-319	18	3	special	special	ADJ
ertr-319	18	4	attention	attention	NOUN
ertr-319	18	5	in	in	ADP
ertr-319	18	6	personalisation	personalisation	NOUN
ertr-319	18	7	research	research	NOUN
ertr-319	18	8	has	have	AUX
ertr-319	18	9	been	be	AUX
ertr-319	18	10	devoted	devote	VERB
ertr-319	18	11	to	to	ADP
ertr-319	18	12	advancing	advance	VERB
ertr-319	18	13	tourist	tourist	NOUN
ertr-319	18	14	context	context	NOUN
ertr-319	18	15	recognition	recognition	NOUN
ertr-319	18	16	and	and	CCONJ
ertr-319	18	17	user	user	NOUN
ertr-319	18	18	modelling	model	VERB
ertr-319	18	19	techniques	technique	NOUN
ertr-319	18	20	with	with	ADP
ertr-319	18	21	the	the	DET
ertr-319	18	22	aim	aim	NOUN
ertr-319	18	23	to	to	PART
ertr-319	18	24	increase	increase	VERB
ertr-319	18	25	the	the	DET
ertr-319	18	26	relevance	relevance	NOUN
ertr-319	18	27	of	of	ADP
ertr-319	18	28	selected	select	VERB
ertr-319	18	29	information	information	NOUN
ertr-319	18	30	to	to	ADP
ertr-319	18	31	individual	individual	ADJ
ertr-319	18	32	or	or	CCONJ
ertr-319	18	33	group	group	NOUN
ertr-319	18	34	tourist	tourist	NOUN
ertr-319	18	35	requirements	requirement	NOUN
ertr-319	18	36	.	.	PUNCT
ertr-319	19	1	interactions	interaction	NOUN
ertr-319	19	2	with	with	ADP
ertr-319	19	3	the	the	DET
ertr-319	19	4	accurately	accurately	ADV
ertr-319	19	5	personalised	personalise	VERB
ertr-319	19	6	content	content	NOUN
ertr-319	19	7	do	do	AUX
ertr-319	19	8	not	not	PART
ertr-319	19	9	guarantee	guarantee	VERB
ertr-319	19	10	high	high	ADJ
ertr-319	19	11	tourist	tourist	NOUN
ertr-319	19	12	satisfaction	satisfaction	NOUN
ertr-319	19	13	(	(	PUNCT
ertr-319	19	14	gavalas	gavalas	NOUN
ertr-319	19	15	,	,	PUNCT
ertr-319	19	16	konstantopoulos	konstantopoulos	PROPN
ertr-319	19	17	,	,	PUNCT
ertr-319	19	18	mastakas	mastakas	NOUN
ertr-319	19	19	,	,	PUNCT
ertr-319	19	20	&	&	CCONJ
ertr-319	19	21	pantziou	pantziou	NOUN
ertr-319	19	22	,	,	PUNCT
ertr-319	19	23	2014	2014	NUM
ertr-319	19	24	)	)	PUNCT
ertr-319	19	25	.	.	PUNCT
ertr-319	20	1	however	however	ADV
ertr-319	20	2	,	,	PUNCT
ertr-319	20	3	explanation	explanation	NOUN
ertr-319	20	4	of	of	ADP
ertr-319	20	5	the	the	DET
ertr-319	20	6	precise	precise	ADJ
ertr-319	20	7	mechanism	mechanism	NOUN
ertr-319	20	8	how	how	SCONJ
ertr-319	20	9	personalised	personalised	ADJ
ertr-319	20	10	content	content	NOUN
ertr-319	20	11	affects	affect	VERB
ertr-319	20	12	tourist	tourist	NOUN
ertr-319	20	13	reasoning	reasoning	NOUN
ertr-319	20	14	and	and	CCONJ
ertr-319	20	15	perceptions	perception	NOUN
ertr-319	20	16	is	be	AUX
ertr-319	20	17	unknown	unknown	ADJ
ertr-319	20	18	.	.	PUNCT
ertr-319	21	1	this	this	DET
ertr-319	21	2	study	study	NOUN
ertr-319	21	3	accepts	accept	VERB
ertr-319	21	4	customer	customer	NOUN
ertr-319	21	5	-	-	PUNCT
ertr-319	21	6	centric	centric	ADJ
ertr-319	21	7	view	view	NOUN
ertr-319	21	8	to	to	PART
ertr-319	21	9	explain	explain	VERB
ertr-319	21	10	the	the	DET
ertr-319	21	11	influence	influence	NOUN
ertr-319	21	12	of	of	ADP
ertr-319	21	13	personalisation	personalisation	NOUN
ertr-319	21	14	on	on	ADP
ertr-319	21	15	tourist	tourist	NOUN
ertr-319	21	16	motivations	motivation	NOUN
ertr-319	21	17	and	and	CCONJ
ertr-319	21	18	information	information	NOUN
ertr-319	21	19	system	system	NOUN
ertr-319	21	20	(	(	PUNCT
ertr-319	21	21	is	be	AUX
ertr-319	21	22	)	)	PUNCT
ertr-319	21	23	performance	performance	NOUN
ertr-319	21	24	.	.	PUNCT
ertr-319	22	1	it	it	PRON
ertr-319	22	2	applies	apply	VERB
ertr-319	22	3	abductive	abductive	ADJ
ertr-319	22	4	reasoning	reasoning	NOUN
ertr-319	22	5	to	to	PART
ertr-319	22	6	investigate	investigate	VERB
ertr-319	22	7	the	the	DET
ertr-319	22	8	sequential	sequential	ADJ
ertr-319	22	9	effect	effect	NOUN
ertr-319	22	10	of	of	ADP
ertr-319	22	11	personalised	personalised	ADJ
ertr-319	22	12	content	content	NOUN
ertr-319	22	13	on	on	ADP
ertr-319	22	14	tourist	tourist	NOUN
ertr-319	22	15	sense	sense	NOUN
ertr-319	22	16	of	of	ADP
ertr-319	22	17	competence	competence	NOUN
ertr-319	22	18	and	and	CCONJ
ertr-319	22	19	autonomy	autonomy	NOUN
ertr-319	22	20	,	,	PUNCT
ertr-319	22	21	is	be	AUX
ertr-319	22	22	performance	performance	NOUN
ertr-319	22	23	,	,	PUNCT
ertr-319	22	24	as	as	ADV
ertr-319	22	25	well	well	ADV
ertr-319	22	26	as	as	ADP
ertr-319	22	27	attitudes	attitude	NOUN
ertr-319	22	28	toward	toward	ADP
ertr-319	22	29	the	the	PRON
ertr-319	22	30	is	be	AUX
ertr-319	22	31	,	,	PUNCT
ertr-319	22	32	and	and	CCONJ
ertr-319	22	33	proposes	propose	VERB
ertr-319	22	34	the	the	DET
ertr-319	22	35	framework	framework	NOUN
ertr-319	22	36	that	that	PRON
ertr-319	22	37	explains	explain	VERB
ertr-319	22	38	personalised	personalise	VERB
ertr-319	22	39	is	be	AUX
ertr-319	22	40	acceptance	acceptance	NOUN
ertr-319	22	41	within	within	ADP
ertr-319	22	42	the	the	DET
ertr-319	22	43	process	process	NOUN
ertr-319	22	44	of	of	ADP
ertr-319	22	45	motivation	motivation	NOUN
ertr-319	22	46	.	.	PUNCT
ertr-319	23	1	personalised	personalised	ADJ
ertr-319	23	2	content	content	NOUN
ertr-319	23	3	characteristics	characteristic	NOUN
ertr-319	23	4	and	and	CCONJ
ertr-319	23	5	technology	technology	NOUN
ertr-319	23	6	acceptance	acceptance	NOUN
ertr-319	23	7	tourists	tourist	NOUN
ertr-319	23	8	interact	interact	VERB
ertr-319	23	9	with	with	ADP
ertr-319	23	10	a	a	DET
ertr-319	23	11	wide	wide	ADJ
ertr-319	23	12	scope	scope	NOUN
ertr-319	23	13	of	of	ADP
ertr-319	23	14	travel	travel	NOUN
ertr-319	23	15	-	-	PUNCT
ertr-319	23	16	related	relate	VERB
ertr-319	23	17	information	information	NOUN
ertr-319	23	18	,	,	PUNCT
ertr-319	23	19	which	which	PRON
ertr-319	23	20	is	be	AUX
ertr-319	23	21	presented	present	VERB
ertr-319	23	22	as	as	ADP
ertr-319	23	23	a	a	DET
ertr-319	23	24	set	set	NOUN
ertr-319	23	25	of	of	ADP
ertr-319	23	26	separate	separate	ADJ
ertr-319	23	27	offers	offer	NOUN
ertr-319	23	28	(	(	PUNCT
ertr-319	23	29	e.g.	e.g.	ADV
ertr-319	23	30	,	,	PUNCT
ertr-319	23	31	hotels	hotel	NOUN
ertr-319	23	32	)	)	PUNCT
ertr-319	23	33	at	at	ADP
ertr-319	23	34	travel	travel	NOUN
ertr-319	23	35	websites	website	NOUN
ertr-319	23	36	.	.	PUNCT
ertr-319	24	1	the	the	DET
ertr-319	24	2	website	website	NOUN
ertr-319	24	3	content	content	NOUN
ertr-319	24	4	quality	quality	NOUN
ertr-319	24	5	characteristics	characteristic	NOUN
ertr-319	24	6	(	(	PUNCT
ertr-319	24	7	delone	delone	PROPN
ertr-319	24	8	&	&	CCONJ
ertr-319	24	9	mclean	mclean	PROPN
ertr-319	24	10	,	,	PUNCT
ertr-319	24	11	2016	2016	NUM
ertr-319	24	12	;	;	PUNCT
ertr-319	24	13	pu	pu	PROPN
ertr-319	24	14	,	,	PUNCT
ertr-319	24	15	chen	chen	PROPN
ertr-319	24	16	,	,	PUNCT
ertr-319	24	17	&	&	CCONJ
ertr-319	24	18	hu	hu	PROPN
ertr-319	24	19	,	,	PUNCT
ertr-319	24	20	2011	2011	NUM
ertr-319	24	21	)	)	PUNCT
ertr-319	24	22	can	can	AUX
ertr-319	24	23	be	be	AUX
ertr-319	24	24	logically	logically	ADV
ertr-319	24	25	grouped	group	VERB
ertr-319	24	26	into	into	ADP
ertr-319	24	27	two	two	NUM
ertr-319	24	28	categories	category	NOUN
ertr-319	24	29	.	.	PUNCT
ertr-319	25	1	such	such	ADJ
ertr-319	25	2	parameters	parameter	NOUN
ertr-319	25	3	as	as	ADP
ertr-319	25	4	the	the	DET
ertr-319	25	5	relevance	relevance	NOUN
ertr-319	25	6	of	of	ADP
ertr-319	25	7	information	information	NOUN
ertr-319	25	8	for	for	ADP
ertr-319	25	9	task	task	NOUN
ertr-319	25	10	completion	completion	NOUN
ertr-319	25	11	together	together	ADV
ertr-319	25	12	with	with	ADP
ertr-319	25	13	novelty	novelty	NOUN
ertr-319	25	14	,	,	PUNCT
ertr-319	25	15	accuracy	accuracy	NOUN
ertr-319	25	16	,	,	PUNCT
ertr-319	25	17	and	and	CCONJ
ertr-319	25	18	completeness	completeness	NOUN
ertr-319	25	19	of	of	ADP
ertr-319	25	20	description	description	NOUN
ertr-319	25	21	can	can	AUX
ertr-319	25	22	be	be	AUX
ertr-319	25	23	used	use	VERB
ertr-319	25	24	to	to	PART
ertr-319	25	25	assess	assess	VERB
ertr-319	25	26	the	the	DET
ertr-319	25	27	e	e	NOUN
ertr-319	25	28	-	-	NOUN
ertr-319	25	29	review	review	NOUN
ertr-319	25	30	of	of	ADP
ertr-319	25	31	tourism	tourism	NOUN
ertr-319	25	32	research	research	NOUN
ertr-319	25	33	(	(	PUNCT
ertr-319	25	34	ertr	ertr	NOUN
ertr-319	25	35	)	)	PUNCT
ertr-319	25	36	,	,	PUNCT
ertr-319	25	37	vol	vol	NOUN
ertr-319	25	38	.	.	PROPN
ertr-319	26	1	16	16	NUM
ertr-319	26	2	,	,	PUNCT
ertr-319	26	3	no	no	INTJ
ertr-319	26	4	.	.	PUNCT
ertr-319	27	1	2/3	2/3	NUM
ertr-319	27	2	,	,	PUNCT
ertr-319	27	3	2019	2019	NUM
ertr-319	27	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	27	5	65	65	NUM
ertr-319	27	6	quality	quality	NOUN
ertr-319	27	7	of	of	ADP
ertr-319	27	8	each	each	DET
ertr-319	27	9	recommendation	recommendation	NOUN
ertr-319	27	10	.	.	PUNCT
ertr-319	28	1	the	the	DET
ertr-319	28	2	amount	amount	NOUN
ertr-319	28	3	of	of	ADP
ertr-319	28	4	options	option	NOUN
ertr-319	28	5	,	,	PUNCT
ertr-319	28	6	their	their	PRON
ertr-319	28	7	variety	variety	NOUN
ertr-319	28	8	,	,	PUNCT
ertr-319	28	9	transparency	transparency	NOUN
ertr-319	28	10	of	of	ADP
ertr-319	28	11	personalisation	personalisation	NOUN
ertr-319	28	12	and	and	CCONJ
ertr-319	28	13	comprehensibility	comprehensibility	NOUN
ertr-319	28	14	of	of	ADP
ertr-319	28	15	the	the	DET
ertr-319	28	16	reasons	reason	NOUN
ertr-319	28	17	why	why	SCONJ
ertr-319	28	18	travel	travel	NOUN
ertr-319	28	19	services	service	NOUN
ertr-319	28	20	are	be	AUX
ertr-319	28	21	proposed	propose	VERB
ertr-319	28	22	to	to	ADP
ertr-319	28	23	the	the	DET
ertr-319	28	24	user	user	NOUN
ertr-319	28	25	,	,	PUNCT
ertr-319	28	26	describe	describe	VERB
ertr-319	28	27	user	user	NOUN
ertr-319	28	28	interactions	interaction	NOUN
ertr-319	28	29	with	with	ADP
ertr-319	28	30	the	the	DET
ertr-319	28	31	list	list	NOUN
ertr-319	28	32	of	of	ADP
ertr-319	28	33	options	option	NOUN
ertr-319	28	34	as	as	ADP
ertr-319	28	35	a	a	DET
ertr-319	28	36	single	single	ADJ
ertr-319	28	37	entity	entity	NOUN
ertr-319	28	38	.	.	PUNCT
ertr-319	29	1	given	give	VERB
ertr-319	29	2	the	the	DET
ertr-319	29	3	dynamic	dynamic	ADJ
ertr-319	29	4	and	and	CCONJ
ertr-319	29	5	context	context	NOUN
ertr-319	29	6	-	-	PUNCT
ertr-319	29	7	dependent	dependent	ADJ
ertr-319	29	8	nature	nature	NOUN
ertr-319	29	9	of	of	ADP
ertr-319	29	10	tourist	tourist	NOUN
ertr-319	29	11	needs	need	NOUN
ertr-319	29	12	and	and	CCONJ
ertr-319	29	13	related	relate	VERB
ertr-319	29	14	information	information	NOUN
ertr-319	29	15	search	search	NOUN
ertr-319	29	16	process	process	NOUN
ertr-319	29	17	,	,	PUNCT
ertr-319	29	18	tourists	tourist	NOUN
ertr-319	29	19	perceptions	perception	NOUN
ertr-319	29	20	on	on	ADP
ertr-319	29	21	these	these	DET
ertr-319	29	22	parameters	parameter	NOUN
ertr-319	29	23	vary	vary	VERB
ertr-319	29	24	depending	depend	VERB
ertr-319	29	25	on	on	ADP
ertr-319	29	26	the	the	DET
ertr-319	29	27	person	person	NOUN
ertr-319	29	28	and	and	CCONJ
ertr-319	29	29	situation	situation	NOUN
ertr-319	29	30	(	(	PUNCT
ertr-319	29	31	buhalis	buhalis	PROPN
ertr-319	29	32	&	&	CCONJ
ertr-319	29	33	foerste	foerste	PROPN
ertr-319	29	34	,	,	PUNCT
ertr-319	29	35	2015	2015	NUM
ertr-319	29	36	)	)	PUNCT
ertr-319	29	37	.	.	PUNCT
ertr-319	30	1	content	content	NOUN
ertr-319	30	2	selection	selection	NOUN
ertr-319	30	3	as	as	ADP
ertr-319	30	4	a	a	DET
ertr-319	30	5	form	form	NOUN
ertr-319	30	6	of	of	ADP
ertr-319	30	7	personalisation	personalisation	NOUN
ertr-319	30	8	refers	refer	VERB
ertr-319	30	9	to	to	ADP
ertr-319	30	10	the	the	DET
ertr-319	30	11	procedures	procedure	NOUN
ertr-319	30	12	of	of	ADP
ertr-319	30	13	filtering	filter	VERB
ertr-319	30	14	the	the	DET
ertr-319	30	15	options	option	NOUN
ertr-319	30	16	,	,	PUNCT
ertr-319	30	17	which	which	PRON
ertr-319	30	18	are	be	AUX
ertr-319	30	19	assumed	assume	VERB
ertr-319	30	20	irrelevant	irrelevant	ADJ
ertr-319	30	21	,	,	PUNCT
ertr-319	30	22	out	out	ADV
ertr-319	30	23	from	from	ADP
ertr-319	30	24	the	the	DET
ertr-319	30	25	displayed	display	VERB
ertr-319	30	26	information	information	NOUN
ertr-319	30	27	(	(	PUNCT
ertr-319	30	28	adomavicius	adomavicius	PROPN
ertr-319	30	29	&	&	CCONJ
ertr-319	30	30	tuzhilin	tuzhilin	PROPN
ertr-319	30	31	,	,	PUNCT
ertr-319	30	32	2015	2015	NUM
ertr-319	30	33	)	)	PUNCT
ertr-319	30	34	.	.	PUNCT
ertr-319	31	1	depending	depend	VERB
ertr-319	31	2	on	on	ADP
ertr-319	31	3	hypothesised	hypothesised	ADJ
ertr-319	31	4	preferences	preference	NOUN
ertr-319	31	5	and	and	CCONJ
ertr-319	31	6	applied	apply	VERB
ertr-319	31	7	personalisation	personalisation	NOUN
ertr-319	31	8	strategy	strategy	NOUN
ertr-319	31	9	,	,	PUNCT
ertr-319	31	10	a	a	DET
ertr-319	31	11	recommender	recommender	NOUN
ertr-319	31	12	system	system	NOUN
ertr-319	31	13	can	can	AUX
ertr-319	31	14	provide	provide	VERB
ertr-319	31	15	tourists	tourist	NOUN
ertr-319	31	16	either	either	CCONJ
ertr-319	31	17	with	with	ADP
ertr-319	31	18	few	few	ADJ
ertr-319	31	19	highly	highly	ADV
ertr-319	31	20	personalised	personalise	VERB
ertr-319	31	21	suggestions	suggestion	NOUN
ertr-319	31	22	or	or	CCONJ
ertr-319	31	23	an	an	DET
ertr-319	31	24	extended	extended	ADJ
ertr-319	31	25	list	list	NOUN
ertr-319	31	26	of	of	ADP
ertr-319	31	27	relatively	relatively	ADV
ertr-319	31	28	relevant	relevant	ADJ
ertr-319	31	29	options	option	NOUN
ertr-319	31	30	,	,	PUNCT
ertr-319	31	31	thereby	thereby	ADV
ertr-319	31	32	,	,	PUNCT
ertr-319	31	33	affecting	affect	VERB
ertr-319	31	34	their	their	PRON
ertr-319	31	35	perceptions	perception	NOUN
ertr-319	31	36	on	on	ADP
ertr-319	31	37	the	the	DET
ertr-319	31	38	quality	quality	NOUN
ertr-319	31	39	parameters	parameter	NOUN
ertr-319	31	40	of	of	ADP
ertr-319	31	41	each	each	DET
ertr-319	31	42	option	option	NOUN
ertr-319	31	43	and	and	CCONJ
ertr-319	31	44	the	the	DET
ertr-319	31	45	list	list	NOUN
ertr-319	31	46	of	of	ADP
ertr-319	31	47	options	option	NOUN
ertr-319	31	48	.	.	PUNCT
ertr-319	32	1	according	accord	VERB
ertr-319	32	2	to	to	ADP
ertr-319	32	3	the	the	DET
ertr-319	32	4	technology	technology	NOUN
ertr-319	32	5	acceptance	acceptance	NOUN
ertr-319	32	6	model	model	NOUN
ertr-319	32	7	and	and	CCONJ
ertr-319	32	8	its	its	PRON
ertr-319	32	9	derivatives	derivative	NOUN
ertr-319	32	10	(	(	PUNCT
ertr-319	32	11	e.g	e.g	X
ertr-319	32	12	d.	d.	PROPN
ertr-319	32	13	y.	y.	PROPN
ertr-319	32	14	kim	kim	PROPN
ertr-319	32	15	,	,	PUNCT
ertr-319	32	16	park	park	PROPN
ertr-319	32	17	,	,	PUNCT
ertr-319	32	18	&	&	CCONJ
ertr-319	32	19	morrison	morrison	PROPN
ertr-319	32	20	,	,	PUNCT
ertr-319	32	21	2008	2008	NUM
ertr-319	32	22	;	;	PUNCT
ertr-319	32	23	t.	t.	PROPN
ertr-319	32	24	g.	g.	PROPN
ertr-319	32	25	kim	kim	PROPN
ertr-319	32	26	,	,	PUNCT
ertr-319	32	27	lee	lee	PROPN
ertr-319	32	28	,	,	PUNCT
ertr-319	32	29	&	&	CCONJ
ertr-319	32	30	law	law	PROPN
ertr-319	32	31	,	,	PUNCT
ertr-319	32	32	2008	2008	NUM
ertr-319	32	33	;	;	PUNCT
ertr-319	32	34	venkatesh	venkatesh	PROPN
ertr-319	32	35	,	,	PUNCT
ertr-319	32	36	thong	thong	PROPN
ertr-319	32	37	,	,	PUNCT
ertr-319	32	38	&	&	CCONJ
ertr-319	32	39	xu	xu	PROPN
ertr-319	32	40	,	,	PUNCT
ertr-319	32	41	2016	2016	NUM
ertr-319	32	42	)	)	PUNCT
ertr-319	32	43	user	user	NOUN
ertr-319	32	44	perceptions	perception	NOUN
ertr-319	32	45	on	on	ADP
ertr-319	32	46	is	be	AUX
ertr-319	32	47	quality	quality	NOUN
ertr-319	32	48	,	,	PUNCT
ertr-319	32	49	including	include	VERB
ertr-319	32	50	relevance	relevance	NOUN
ertr-319	32	51	and	and	CCONJ
ertr-319	32	52	sufficiency	sufficiency	NOUN
ertr-319	32	53	of	of	ADP
ertr-319	32	54	information	information	NOUN
ertr-319	32	55	,	,	PUNCT
ertr-319	32	56	and	and	CCONJ
ertr-319	32	57	their	their	PRON
ertr-319	32	58	capability	capability	NOUN
ertr-319	32	59	to	to	PART
ertr-319	32	60	assess	assess	VERB
ertr-319	32	61	it	it	PRON
ertr-319	32	62	,	,	PUNCT
ertr-319	32	63	voluntary	voluntary	ADJ
ertr-319	32	64	nature	nature	NOUN
ertr-319	32	65	of	of	ADP
ertr-319	32	66	interactions	interaction	NOUN
ertr-319	32	67	and	and	CCONJ
ertr-319	32	68	other	other	ADJ
ertr-319	32	69	factors	factor	NOUN
ertr-319	32	70	shape	shape	VERB
ertr-319	32	71	tourists	tourist	NOUN
ertr-319	32	72	perceptions	perception	NOUN
ertr-319	32	73	on	on	ADP
ertr-319	32	74	the	the	DET
ertr-319	32	75	usefulness	usefulness	NOUN
ertr-319	32	76	and	and	CCONJ
ertr-319	32	77	ease	ease	NOUN
ertr-319	32	78	of	of	ADP
ertr-319	32	79	use	use	NOUN
ertr-319	32	80	of	of	ADP
ertr-319	32	81	the	the	DET
ertr-319	32	82	is	be	AUX
ertr-319	32	83	and	and	CCONJ
ertr-319	32	84	form	form	VERB
ertr-319	32	85	an	an	DET
ertr-319	32	86	acceptance	acceptance	NOUN
ertr-319	32	87	decision	decision	NOUN
ertr-319	32	88	.	.	PUNCT
ertr-319	33	1	by	by	ADP
ertr-319	33	2	manipulating	manipulate	VERB
ertr-319	33	3	the	the	DET
ertr-319	33	4	quality	quality	NOUN
ertr-319	33	5	parameters	parameter	NOUN
ertr-319	33	6	of	of	ADP
ertr-319	33	7	each	each	DET
ertr-319	33	8	recommendation	recommendation	NOUN
ertr-319	33	9	and	and	CCONJ
ertr-319	33	10	the	the	DET
ertr-319	33	11	entire	entire	ADJ
ertr-319	33	12	list	list	NOUN
ertr-319	33	13	of	of	ADP
ertr-319	33	14	options	option	NOUN
ertr-319	33	15	,	,	PUNCT
ertr-319	33	16	personalisation	personalisation	NOUN
ertr-319	33	17	may	may	AUX
ertr-319	33	18	affect	affect	VERB
ertr-319	33	19	tourist	tourist	NOUN
ertr-319	33	20	perceptions	perception	NOUN
ertr-319	33	21	on	on	ADP
ertr-319	33	22	is	be	AUX
ertr-319	33	23	performance	performance	NOUN
ertr-319	33	24	.	.	PUNCT
ertr-319	34	1	however	however	ADV
ertr-319	34	2	,	,	PUNCT
ertr-319	34	3	the	the	DET
ertr-319	34	4	details	detail	NOUN
ertr-319	34	5	of	of	ADP
ertr-319	34	6	tourist	tourist	NOUN
ertr-319	34	7	reasoning	reasoning	NOUN
ertr-319	34	8	underlying	underlie	VERB
ertr-319	34	9	personalised	personalised	ADJ
ertr-319	34	10	information	information	NOUN
ertr-319	34	11	service	service	NOUN
ertr-319	34	12	usefulness	usefulness	NOUN
ertr-319	34	13	,	,	PUNCT
ertr-319	34	14	ease	ease	NOUN
ertr-319	34	15	of	of	ADP
ertr-319	34	16	use	use	NOUN
ertr-319	34	17	,	,	PUNCT
ertr-319	34	18	affective	affective	ADJ
ertr-319	34	19	states	state	NOUN
ertr-319	34	20	and	and	CCONJ
ertr-319	34	21	commitment	commitment	NOUN
ertr-319	34	22	to	to	ADP
ertr-319	34	23	service	service	NOUN
ertr-319	34	24	are	be	AUX
ertr-319	34	25	underexplored	underexplored	ADJ
ertr-319	34	26	.	.	PUNCT
ertr-319	35	1	personalised	personalised	ADJ
ertr-319	35	2	content	content	NOUN
ertr-319	35	3	and	and	CCONJ
ertr-319	35	4	tourist	tourist	NOUN
ertr-319	35	5	motivations	motivation	NOUN
ertr-319	35	6	tourist	tourist	NOUN
ertr-319	35	7	motivation	motivation	NOUN
ertr-319	35	8	is	be	AUX
ertr-319	35	9	a	a	DET
ertr-319	35	10	multistage	multistage	NOUN
ertr-319	35	11	process	process	NOUN
ertr-319	35	12	,	,	PUNCT
ertr-319	35	13	directed	direct	VERB
ertr-319	35	14	at	at	ADP
ertr-319	35	15	satisfying	satisfy	VERB
ertr-319	35	16	needs	need	NOUN
ertr-319	35	17	and	and	CCONJ
ertr-319	35	18	affected	affect	VERB
ertr-319	35	19	by	by	ADP
ertr-319	35	20	the	the	DET
ertr-319	35	21	factors	factor	NOUN
ertr-319	35	22	of	of	ADP
ertr-319	35	23	individual	individual	ADJ
ertr-319	35	24	internal	internal	ADJ
ertr-319	35	25	and	and	CCONJ
ertr-319	35	26	external	external	ADJ
ertr-319	35	27	environment	environment	NOUN
ertr-319	35	28	.	.	PUNCT
ertr-319	36	1	according	accord	VERB
ertr-319	36	2	to	to	ADP
ertr-319	36	3	self	self	NOUN
ertr-319	36	4	-	-	PUNCT
ertr-319	36	5	determination	determination	NOUN
ertr-319	36	6	theory	theory	NOUN
ertr-319	36	7	(	(	PUNCT
ertr-319	36	8	sdt	sdt	PROPN
ertr-319	36	9	)	)	PUNCT
ertr-319	36	10	(	(	PUNCT
ertr-319	36	11	ryan	ryan	PROPN
ertr-319	36	12	&	&	CCONJ
ertr-319	36	13	deci	deci	PROPN
ertr-319	36	14	,	,	PUNCT
ertr-319	36	15	2017	2017	NUM
ertr-319	36	16	)	)	PUNCT
ertr-319	36	17	,	,	PUNCT
ertr-319	36	18	the	the	DET
ertr-319	36	19	extent	extent	NOUN
ertr-319	36	20	to	to	PART
ertr-319	36	21	which	which	PRON
ertr-319	36	22	each	each	PRON
ertr-319	36	23	of	of	ADP
ertr-319	36	24	external	external	ADJ
ertr-319	36	25	factors	factor	NOUN
ertr-319	36	26	facilitates	facilitate	VERB
ertr-319	36	27	or	or	CCONJ
ertr-319	36	28	undermines	undermine	VERB
ertr-319	36	29	intrinsic	intrinsic	ADJ
ertr-319	36	30	motivations	motivation	NOUN
ertr-319	36	31	determines	determine	VERB
ertr-319	36	32	human	human	ADJ
ertr-319	36	33	affective	affective	NOUN
ertr-319	36	34	states	state	NOUN
ertr-319	36	35	,	,	PUNCT
ertr-319	36	36	influencing	influence	VERB
ertr-319	36	37	the	the	DET
ertr-319	36	38	reasoning	reasoning	NOUN
ertr-319	36	39	e	e	NOUN
ertr-319	36	40	-	-	NOUN
ertr-319	36	41	review	review	NOUN
ertr-319	36	42	of	of	ADP
ertr-319	36	43	tourism	tourism	NOUN
ertr-319	36	44	research	research	NOUN
ertr-319	36	45	(	(	PUNCT
ertr-319	36	46	ertr	ertr	NOUN
ertr-319	36	47	)	)	PUNCT
ertr-319	36	48	,	,	PUNCT
ertr-319	36	49	vol	vol	NOUN
ertr-319	36	50	.	.	PROPN
ertr-319	37	1	16	16	NUM
ertr-319	37	2	,	,	PUNCT
ertr-319	37	3	no	no	INTJ
ertr-319	37	4	.	.	PUNCT
ertr-319	38	1	2/3	2/3	NUM
ertr-319	38	2	,	,	PUNCT
ertr-319	38	3	2019	2019	NUM
ertr-319	38	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	38	5	66	66	NUM
ertr-319	38	6	toward	toward	ADP
ertr-319	38	7	accepting	accept	VERB
ertr-319	38	8	or	or	CCONJ
ertr-319	38	9	rejecting	reject	VERB
ertr-319	38	10	interactions	interaction	NOUN
ertr-319	38	11	with	with	ADP
ertr-319	38	12	this	this	DET
ertr-319	38	13	factor	factor	NOUN
ertr-319	38	14	.	.	PUNCT
ertr-319	39	1	in	in	ADP
ertr-319	39	2	the	the	DET
ertr-319	39	3	context	context	NOUN
ertr-319	39	4	of	of	ADP
ertr-319	39	5	technology	technology	NOUN
ertr-319	39	6	acceptance	acceptance	NOUN
ertr-319	39	7	,	,	PUNCT
ertr-319	39	8	sdt	sdt	PROPN
ertr-319	39	9	enriches	enrich	VERB
ertr-319	39	10	the	the	DET
ertr-319	39	11	explanation	explanation	NOUN
ertr-319	39	12	of	of	ADP
ertr-319	39	13	the	the	DET
ertr-319	39	14	effect	effect	NOUN
ertr-319	39	15	of	of	ADP
ertr-319	39	16	is	be	AUX
ertr-319	39	17	characteristics	characteristic	NOUN
ertr-319	39	18	,	,	PUNCT
ertr-319	39	19	being	be	AUX
ertr-319	39	20	seen	see	VERB
ertr-319	39	21	as	as	ADP
ertr-319	39	22	external	external	ADJ
ertr-319	39	23	factors	factor	NOUN
ertr-319	39	24	,	,	PUNCT
ertr-319	39	25	on	on	ADP
ertr-319	39	26	user	user	NOUN
ertr-319	39	27	attitudes	attitude	NOUN
ertr-319	39	28	towards	towards	ADP
ertr-319	39	29	technology	technology	NOUN
ertr-319	39	30	(	(	PUNCT
ertr-319	39	31	lee	lee	PROPN
ertr-319	39	32	,	,	PUNCT
ertr-319	39	33	lee	lee	PROPN
ertr-319	39	34	,	,	PUNCT
ertr-319	39	35	&	&	CCONJ
ertr-319	39	36	hwang	hwang	PROPN
ertr-319	39	37	,	,	PUNCT
ertr-319	39	38	2015	2015	NUM
ertr-319	39	39	)	)	PUNCT
ertr-319	39	40	.	.	PUNCT
ertr-319	40	1	to	to	PART
ertr-319	40	2	stay	stay	VERB
ertr-319	40	3	motivated	motivated	ADJ
ertr-319	40	4	,	,	PUNCT
ertr-319	40	5	people	people	NOUN
ertr-319	40	6	need	need	VERB
ertr-319	40	7	to	to	PART
ertr-319	40	8	feel	feel	VERB
ertr-319	40	9	competent	competent	ADJ
ertr-319	40	10	in	in	ADP
ertr-319	40	11	completing	complete	VERB
ertr-319	40	12	tasks	task	NOUN
ertr-319	40	13	,	,	PUNCT
ertr-319	40	14	autonomous	autonomous	ADJ
ertr-319	40	15	in	in	ADP
ertr-319	40	16	their	their	PRON
ertr-319	40	17	actions	action	NOUN
ertr-319	40	18	,	,	PUNCT
ertr-319	40	19	as	as	ADV
ertr-319	40	20	well	well	ADV
ertr-319	40	21	as	as	ADP
ertr-319	40	22	to	to	PART
ertr-319	40	23	be	be	AUX
ertr-319	40	24	socially	socially	ADV
ertr-319	40	25	related	relate	VERB
ertr-319	40	26	to	to	ADP
ertr-319	40	27	others	other	NOUN
ertr-319	40	28	(	(	PUNCT
ertr-319	40	29	ryan	ryan	PROPN
ertr-319	40	30	&	&	CCONJ
ertr-319	40	31	deci	deci	PROPN
ertr-319	40	32	,	,	PUNCT
ertr-319	40	33	2017	2017	NUM
ertr-319	40	34	)	)	PUNCT
ertr-319	40	35	.	.	PUNCT
ertr-319	41	1	competence	competence	NOUN
ertr-319	41	2	is	be	AUX
ertr-319	41	3	supported	support	VERB
ertr-319	41	4	through	through	ADP
ertr-319	41	5	acquisition	acquisition	NOUN
ertr-319	41	6	of	of	ADP
ertr-319	41	7	new	new	ADJ
ertr-319	41	8	skills	skill	NOUN
ertr-319	41	9	and	and	CCONJ
ertr-319	41	10	knowledge	knowledge	NOUN
ertr-319	41	11	,	,	PUNCT
ertr-319	41	12	which	which	PRON
ertr-319	41	13	enables	enable	VERB
ertr-319	41	14	the	the	DET
ertr-319	41	15	completion	completion	NOUN
ertr-319	41	16	of	of	ADP
ertr-319	41	17	intrinsically	intrinsically	ADV
ertr-319	41	18	-	-	PUNCT
ertr-319	41	19	motivated	motivate	VERB
ertr-319	41	20	tasks	task	NOUN
ertr-319	41	21	,	,	PUNCT
ertr-319	41	22	but	but	CCONJ
ertr-319	41	23	is	be	AUX
ertr-319	41	24	deprived	deprive	VERB
ertr-319	41	25	through	through	ADP
ertr-319	41	26	over	over	ADP
ertr-319	41	27	challenging	challenging	ADJ
ertr-319	41	28	tasks	task	NOUN
ertr-319	41	29	.	.	PUNCT
ertr-319	42	1	autonomy	autonomy	NOUN
ertr-319	42	2	requires	require	VERB
ertr-319	42	3	the	the	DET
ertr-319	42	4	sense	sense	NOUN
ertr-319	42	5	of	of	ADP
ertr-319	42	6	choice	choice	NOUN
ertr-319	42	7	,	,	PUNCT
ertr-319	42	8	which	which	PRON
ertr-319	42	9	incorporates	incorporate	VERB
ertr-319	42	10	both	both	DET
ertr-319	42	11	perceptions	perception	NOUN
ertr-319	42	12	of	of	ADP
ertr-319	42	13	voluntary	voluntary	ADJ
ertr-319	42	14	action	action	NOUN
ertr-319	42	15	and	and	CCONJ
ertr-319	42	16	the	the	DET
ertr-319	42	17	presence	presence	NOUN
ertr-319	42	18	of	of	ADP
ertr-319	42	19	multiple	multiple	ADJ
ertr-319	42	20	options	option	NOUN
ertr-319	42	21	(	(	PUNCT
ertr-319	42	22	ryan	ryan	PROPN
ertr-319	42	23	&	&	CCONJ
ertr-319	42	24	deci	deci	PROPN
ertr-319	42	25	,	,	PUNCT
ertr-319	42	26	2017	2017	NUM
ertr-319	42	27	)	)	PUNCT
ertr-319	42	28	.	.	PUNCT
ertr-319	43	1	content	content	NOUN
ertr-319	43	2	personalisation	personalisation	NOUN
ertr-319	43	3	,	,	PUNCT
ertr-319	43	4	which	which	PRON
ertr-319	43	5	increases	increase	VERB
ertr-319	43	6	the	the	DET
ertr-319	43	7	relevance	relevance	NOUN
ertr-319	43	8	of	of	ADP
ertr-319	43	9	displayed	display	VERB
ertr-319	43	10	information	information	NOUN
ertr-319	43	11	for	for	ADP
ertr-319	43	12	tourists	tourist	NOUN
ertr-319	43	13	decision	decision	NOUN
ertr-319	43	14	-	-	PUNCT
ertr-319	43	15	making	making	NOUN
ertr-319	43	16	,	,	PUNCT
ertr-319	43	17	may	may	AUX
ertr-319	43	18	strengthen	strengthen	VERB
ertr-319	43	19	tourist	tourist	NOUN
ertr-319	43	20	perceptions	perception	NOUN
ertr-319	43	21	of	of	ADP
ertr-319	43	22	self	self	NOUN
ertr-319	43	23	-	-	PUNCT
ertr-319	43	24	effectiveness	effectiveness	NOUN
ertr-319	43	25	and	and	CCONJ
ertr-319	43	26	capability	capability	NOUN
ertr-319	43	27	to	to	PART
ertr-319	43	28	learn	learn	VERB
ertr-319	43	29	(	(	PUNCT
ertr-319	43	30	oulasvirta	oulasvirta	PROPN
ertr-319	43	31	&	&	CCONJ
ertr-319	43	32	blom	blom	PROPN
ertr-319	43	33	,	,	PUNCT
ertr-319	43	34	2008	2008	NUM
ertr-319	43	35	)	)	PUNCT
ertr-319	43	36	,	,	PUNCT
ertr-319	43	37	thereby	thereby	ADV
ertr-319	43	38	,	,	PUNCT
ertr-319	43	39	informing	inform	VERB
ertr-319	43	40	competence	competence	NOUN
ertr-319	43	41	and	and	CCONJ
ertr-319	43	42	empowering	empower	VERB
ertr-319	43	43	them	they	PRON
ertr-319	43	44	to	to	PART
ertr-319	43	45	use	use	VERB
ertr-319	43	46	information	information	NOUN
ertr-319	43	47	.	.	PUNCT
ertr-319	44	1	so	so	ADV
ertr-319	44	2	may	may	AUX
ertr-319	44	3	do	do	VERB
ertr-319	44	4	the	the	DET
ertr-319	44	5	decreased	decrease	VERB
ertr-319	44	6	information	information	NOUN
ertr-319	44	7	overload	overload	NOUN
ertr-319	44	8	,	,	PUNCT
ertr-319	44	9	caused	cause	VERB
ertr-319	44	10	by	by	ADP
ertr-319	44	11	shorter	short	ADJ
ertr-319	44	12	list	list	NOUN
ertr-319	44	13	of	of	ADP
ertr-319	44	14	options	option	NOUN
ertr-319	44	15	.	.	PUNCT
ertr-319	45	1	however	however	ADV
ertr-319	45	2	,	,	PUNCT
ertr-319	45	3	implicit	implicit	ADJ
ertr-319	45	4	manipulations	manipulation	NOUN
ertr-319	45	5	with	with	ADP
ertr-319	45	6	the	the	DET
ertr-319	45	7	list	list	NOUN
ertr-319	45	8	of	of	ADP
ertr-319	45	9	available	available	ADJ
ertr-319	45	10	options	option	NOUN
ertr-319	45	11	may	may	AUX
ertr-319	45	12	have	have	VERB
ertr-319	45	13	an	an	DET
ertr-319	45	14	effect	effect	NOUN
ertr-319	45	15	on	on	ADP
ertr-319	45	16	multiple	multiple	ADJ
ertr-319	45	17	parameters	parameter	NOUN
ertr-319	45	18	of	of	ADP
ertr-319	45	19	information	information	NOUN
ertr-319	45	20	quality	quality	NOUN
ertr-319	45	21	,	,	PUNCT
ertr-319	45	22	experienced	experience	VERB
ertr-319	45	23	by	by	ADP
ertr-319	45	24	users	user	NOUN
ertr-319	45	25	,	,	PUNCT
ertr-319	45	26	including	include	VERB
ertr-319	45	27	the	the	DET
ertr-319	45	28	perceptions	perception	NOUN
ertr-319	45	29	on	on	ADP
ertr-319	45	30	the	the	DET
ertr-319	45	31	variety	variety	NOUN
ertr-319	45	32	of	of	ADP
ertr-319	45	33	options	option	NOUN
ertr-319	45	34	and	and	CCONJ
ertr-319	45	35	of	of	ADP
ertr-319	45	36	being	be	AUX
ertr-319	45	37	the	the	DET
ertr-319	45	38	source	source	NOUN
ertr-319	45	39	of	of	ADP
ertr-319	45	40	the	the	DET
ertr-319	45	41	acquired	acquire	VERB
ertr-319	45	42	result	result	NOUN
ertr-319	45	43	.	.	PUNCT
ertr-319	46	1	therefore	therefore	ADV
ertr-319	46	2	,	,	PUNCT
ertr-319	46	3	personalised	personalised	ADJ
ertr-319	46	4	content	content	NOUN
ertr-319	46	5	can	can	AUX
ertr-319	46	6	create	create	VERB
ertr-319	46	7	dual	dual	ADJ
ertr-319	46	8	effect	effect	NOUN
ertr-319	46	9	on	on	ADP
ertr-319	46	10	competence	competence	NOUN
ertr-319	46	11	and	and	CCONJ
ertr-319	46	12	autonomy	autonomy	NOUN
ertr-319	46	13	through	through	ADP
ertr-319	46	14	a	a	DET
ertr-319	46	15	range	range	NOUN
ertr-319	46	16	of	of	ADP
ertr-319	46	17	factors	factor	NOUN
ertr-319	46	18	,	,	PUNCT
ertr-319	46	19	thereby	thereby	ADV
ertr-319	46	20	shaping	shape	VERB
ertr-319	46	21	tourist	tourist	NOUN
ertr-319	46	22	perceptions	perception	NOUN
ertr-319	46	23	on	on	ADP
ertr-319	46	24	the	the	DET
ertr-319	46	25	service	service	NOUN
ertr-319	46	26	performance	performance	NOUN
ertr-319	46	27	and	and	CCONJ
ertr-319	46	28	intention	intention	NOUN
ertr-319	46	29	to	to	PART
ertr-319	46	30	use	use	VERB
ertr-319	46	31	it	it	PRON
ertr-319	46	32	.	.	PUNCT
ertr-319	47	1	methodology	methodology	NOUN
ertr-319	47	2	to	to	PART
ertr-319	47	3	explain	explain	VERB
ertr-319	47	4	the	the	DET
ertr-319	47	5	potentially	potentially	ADV
ertr-319	47	6	ambivalent	ambivalent	ADJ
ertr-319	47	7	influences	influence	NOUN
ertr-319	47	8	of	of	ADP
ertr-319	47	9	implicitly	implicitly	ADV
ertr-319	47	10	personalised	personalise	VERB
ertr-319	47	11	content	content	NOUN
ertr-319	47	12	attributes	attribute	VERB
ertr-319	47	13	on	on	ADP
ertr-319	47	14	intrinsic	intrinsic	ADJ
ertr-319	47	15	tourist	tourist	NOUN
ertr-319	47	16	motivations	motivation	NOUN
ertr-319	47	17	,	,	PUNCT
ertr-319	47	18	perceptions	perception	NOUN
ertr-319	47	19	of	of	ADP
ertr-319	47	20	is	be	AUX
ertr-319	47	21	performance	performance	NOUN
ertr-319	47	22	and	and	CCONJ
ertr-319	47	23	its	its	PRON
ertr-319	47	24	acceptance	acceptance	NOUN
ertr-319	47	25	,	,	PUNCT
ertr-319	47	26	the	the	DET
ertr-319	47	27	study	study	NOUN
ertr-319	47	28	accepted	accept	VERB
ertr-319	47	29	pragmatic	pragmatic	ADJ
ertr-319	47	30	research	research	NOUN
ertr-319	47	31	paradigm	paradigm	NOUN
ertr-319	47	32	(	(	PUNCT
ertr-319	47	33	biesta	biesta	PROPN
ertr-319	47	34	&	&	CCONJ
ertr-319	47	35	mälardalens	mälardalens	PROPN
ertr-319	47	36	högskola	högskola	PROPN
ertr-319	47	37	,	,	PUNCT
ertr-319	47	38	2010	2010	NUM
ertr-319	47	39	)	)	PUNCT
ertr-319	47	40	and	and	CCONJ
ertr-319	47	41	the	the	DET
ertr-319	47	42	point	point	NOUN
ertr-319	47	43	of	of	ADP
ertr-319	47	44	view	view	NOUN
ertr-319	47	45	that	that	SCONJ
ertr-319	47	46	knowledge	knowledge	NOUN
ertr-319	47	47	is	be	AUX
ertr-319	47	48	derived	derive	VERB
ertr-319	47	49	from	from	ADP
ertr-319	47	50	context	context	NOUN
ertr-319	47	51	-	-	PUNCT
ertr-319	47	52	dependent	dependent	ADJ
ertr-319	47	53	practical	practical	ADJ
ertr-319	47	54	experience	experience	NOUN
ertr-319	47	55	.	.	PUNCT
ertr-319	48	1	it	it	PRON
ertr-319	48	2	applied	apply	VERB
ertr-319	48	3	qualitative	qualitative	ADJ
ertr-319	48	4	methodology	methodology	NOUN
ertr-319	48	5	and	and	CCONJ
ertr-319	48	6	abductive	abductive	ADJ
ertr-319	48	7	reasoning	reasoning	NOUN
ertr-319	48	8	(	(	PUNCT
ertr-319	48	9	creswell	creswell	PROPN
ertr-319	48	10	&	&	CCONJ
ertr-319	48	11	poth	poth	PROPN
ertr-319	48	12	,	,	PUNCT
ertr-319	48	13	2017	2017	NUM
ertr-319	48	14	)	)	PUNCT
ertr-319	48	15	.	.	PUNCT
ertr-319	49	1	the	the	DET
ertr-319	49	2	deductively	deductively	ADV
ertr-319	49	3	developed	develop	VERB
ertr-319	49	4	framework	framework	NOUN
ertr-319	49	5	defined	define	VERB
ertr-319	49	6	the	the	DET
ertr-319	49	7	scope	scope	NOUN
ertr-319	49	8	of	of	ADP
ertr-319	49	9	analysis	analysis	NOUN
ertr-319	49	10	and	and	CCONJ
ertr-319	49	11	guided	guide	VERB
ertr-319	49	12	data	datum	NOUN
ertr-319	49	13	collection	collection	NOUN
ertr-319	49	14	.	.	PUNCT
ertr-319	50	1	e	e	X
ertr-319	50	2	-	-	NOUN
ertr-319	50	3	review	review	NOUN
ertr-319	50	4	of	of	ADP
ertr-319	50	5	tourism	tourism	NOUN
ertr-319	50	6	research	research	NOUN
ertr-319	50	7	(	(	PUNCT
ertr-319	50	8	ertr	ertr	NOUN
ertr-319	50	9	)	)	PUNCT
ertr-319	50	10	,	,	PUNCT
ertr-319	50	11	vol	vol	NOUN
ertr-319	50	12	.	.	PROPN
ertr-319	50	13	16	16	NUM
ertr-319	50	14	,	,	PUNCT
ertr-319	50	15	no	no	INTJ
ertr-319	50	16	.	.	PUNCT
ertr-319	51	1	2/3	2/3	NUM
ertr-319	51	2	,	,	PUNCT
ertr-319	51	3	2019	2019	NUM
ertr-319	51	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	51	5	67	67	NUM
ertr-319	51	6	qualitative	qualitative	ADJ
ertr-319	51	7	content	content	NOUN
ertr-319	51	8	analysis	analysis	NOUN
ertr-319	51	9	triangulated	triangulate	VERB
ertr-319	51	10	three	three	NUM
ertr-319	51	11	data	datum	NOUN
ertr-319	51	12	sources	source	NOUN
ertr-319	51	13	and	and	CCONJ
ertr-319	51	14	matched	match	VERB
ertr-319	51	15	with	with	ADP
ertr-319	51	16	the	the	DET
ertr-319	51	17	inductively	inductively	ADV
ertr-319	51	18	identified	identify	VERB
ertr-319	51	19	patterns	pattern	NOUN
ertr-319	51	20	in	in	ADP
ertr-319	51	21	the	the	DET
ertr-319	51	22	preliminary	preliminary	ADJ
ertr-319	51	23	framework	framework	NOUN
ertr-319	51	24	(	(	PUNCT
ertr-319	51	25	yin	yin	PROPN
ertr-319	51	26	,	,	PUNCT
ertr-319	51	27	2013	2013	NUM
ertr-319	51	28	)	)	PUNCT
ertr-319	51	29	.	.	PUNCT
ertr-319	52	1	the	the	DET
ertr-319	52	2	theoretically	theoretically	ADV
ertr-319	52	3	derived	derive	VERB
ertr-319	52	4	codes	code	NOUN
ertr-319	52	5	were	be	AUX
ertr-319	52	6	extended	extend	VERB
ertr-319	52	7	based	base	VERB
ertr-319	52	8	on	on	ADP
ertr-319	52	9	empirical	empirical	ADJ
ertr-319	52	10	data	datum	NOUN
ertr-319	52	11	,	,	PUNCT
ertr-319	52	12	acquired	acquire	VERB
ertr-319	52	13	from	from	ADP
ertr-319	52	14	the	the	DET
ertr-319	52	15	purposive	purposive	ADJ
ertr-319	52	16	sample	sample	NOUN
ertr-319	52	17	of	of	ADP
ertr-319	52	18	17	17	NUM
ertr-319	52	19	in	in	ADP
ertr-319	52	20	-	-	PUNCT
ertr-319	52	21	depth	depth	NOUN
ertr-319	52	22	semi	semi	ADJ
ertr-319	52	23	-	-	ADJ
ertr-319	52	24	structured	structured	ADJ
ertr-319	52	25	interviews	interview	NOUN
ertr-319	52	26	:	:	PUNCT
ertr-319	52	27	(	(	PUNCT
ertr-319	52	28	1	1	X
ertr-319	52	29	)	)	PUNCT
ertr-319	52	30	6	6	NUM
ertr-319	52	31	hong	hong	PROPN
ertr-319	52	32	kong	kong	PROPN
ertr-319	52	33	residents	resident	NOUN
ertr-319	52	34	with	with	ADP
ertr-319	52	35	the	the	DET
ertr-319	52	36	recent	recent	ADJ
ertr-319	52	37	experience	experience	NOUN
ertr-319	52	38	of	of	ADP
ertr-319	52	39	one	one	NUM
ertr-319	52	40	of	of	ADP
ertr-319	52	41	the	the	DET
ertr-319	52	42	personalised	personalised	ADJ
ertr-319	52	43	travel	travel	NOUN
ertr-319	52	44	is	be	AUX
ertr-319	52	45	,	,	PUNCT
ertr-319	52	46	used	use	VERB
ertr-319	52	47	to	to	PART
ertr-319	52	48	travel	travel	VERB
ertr-319	52	49	abroad	abroad	ADV
ertr-319	52	50	;	;	PUNCT
ertr-319	52	51	(	(	PUNCT
ertr-319	52	52	2	2	X
ertr-319	52	53	)	)	PUNCT
ertr-319	52	54	7	7	NUM
ertr-319	52	55	industry	industry	NOUN
ertr-319	52	56	experts	expert	NOUN
ertr-319	52	57	,	,	PUNCT
ertr-319	52	58	engaged	engage	VERB
ertr-319	52	59	in	in	ADP
ertr-319	52	60	digital	digital	ADJ
ertr-319	52	61	marketing	marketing	NOUN
ertr-319	52	62	and	and	CCONJ
ertr-319	52	63	personalisation	personalisation	NOUN
ertr-319	52	64	in	in	ADP
ertr-319	52	65	tourism	tourism	NOUN
ertr-319	52	66	,	,	PUNCT
ertr-319	52	67	and/or	and/or	CCONJ
ertr-319	52	68	in	in	ADP
ertr-319	52	69	software	software	NOUN
ertr-319	52	70	design	design	NOUN
ertr-319	52	71	and	and	CCONJ
ertr-319	52	72	personalisation	personalisation	NOUN
ertr-319	52	73	;	;	PUNCT
ertr-319	52	74	(	(	PUNCT
ertr-319	52	75	3	3	X
ertr-319	52	76	)	)	SYM
ertr-319	52	77	4	4	NUM
ertr-319	52	78	academics	academic	NOUN
ertr-319	52	79	with	with	ADP
ertr-319	52	80	the	the	DET
ertr-319	52	81	expertise	expertise	NOUN
ertr-319	52	82	in	in	ADP
ertr-319	52	83	tourism	tourism	NOUN
ertr-319	52	84	and	and	CCONJ
ertr-319	52	85	icts	ict	NOUN
ertr-319	52	86	(	(	PUNCT
ertr-319	52	87	intercoder	intercoder	NOUN
ertr-319	52	88	reliability	reliability	NOUN
ertr-319	52	89	kalpha	kalpha	NOUN
ertr-319	52	90	=	=	SYM
ertr-319	52	91	0.883	0.883	NUM
ertr-319	52	92	achieved	achieve	VERB
ertr-319	52	93	by	by	ADP
ertr-319	52	94	two	two	NUM
ertr-319	52	95	independent	independent	ADJ
ertr-319	52	96	researchers	researcher	NOUN
ertr-319	52	97	)	)	PUNCT
ertr-319	52	98	.	.	PUNCT
ertr-319	53	1	the	the	DET
ertr-319	53	2	finalised	finalise	VERB
ertr-319	53	3	themes	theme	NOUN
ertr-319	53	4	,	,	PUNCT
ertr-319	53	5	acquired	acquire	VERB
ertr-319	53	6	by	by	ADP
ertr-319	53	7	triangulating	triangulate	VERB
ertr-319	53	8	tourists	tourist	NOUN
ertr-319	53	9	experience	experience	NOUN
ertr-319	53	10	with	with	ADP
ertr-319	53	11	personalised	personalised	ADJ
ertr-319	53	12	content	content	NOUN
ertr-319	53	13	and	and	CCONJ
ertr-319	53	14	experts	expert	NOUN
ertr-319	53	15	’	'	PUNCT
ertr-319	53	16	explanation	explanation	NOUN
ertr-319	53	17	of	of	ADP
ertr-319	53	18	the	the	DET
ertr-319	53	19	desired	desire	VERB
ertr-319	53	20	is	be	AUX
ertr-319	53	21	design	design	NOUN
ertr-319	53	22	,	,	PUNCT
ertr-319	53	23	and	and	CCONJ
ertr-319	53	24	by	by	ADP
ertr-319	53	25	placing	place	VERB
ertr-319	53	26	them	they	PRON
ertr-319	53	27	in	in	ADP
ertr-319	53	28	the	the	DET
ertr-319	53	29	context	context	NOUN
ertr-319	53	30	of	of	ADP
ertr-319	53	31	intrinsic	intrinsic	ADJ
ertr-319	53	32	motivations	motivation	NOUN
ertr-319	53	33	,	,	PUNCT
ertr-319	53	34	were	be	AUX
ertr-319	53	35	peer	peer	NOUN
ertr-319	53	36	-	-	PUNCT
ertr-319	53	37	reviewed	review	VERB
ertr-319	53	38	by	by	ADP
ertr-319	53	39	another	another	DET
ertr-319	53	40	researcher	researcher	NOUN
ertr-319	53	41	to	to	PART
ertr-319	53	42	ensure	ensure	VERB
ertr-319	53	43	the	the	DET
ertr-319	53	44	reliability	reliability	NOUN
ertr-319	53	45	of	of	ADP
ertr-319	53	46	the	the	DET
ertr-319	53	47	inferences	inference	NOUN
ertr-319	53	48	(	(	PUNCT
ertr-319	53	49	creswell	creswell	PROPN
ertr-319	53	50	&	&	CCONJ
ertr-319	53	51	poth	poth	PROPN
ertr-319	53	52	,	,	PUNCT
ertr-319	53	53	2017	2017	NUM
ertr-319	53	54	)	)	PUNCT
ertr-319	53	55	.	.	PUNCT
ertr-319	54	1	data	datum	NOUN
ertr-319	54	2	analysis	analysis	NOUN
ertr-319	54	3	,	,	PUNCT
ertr-319	54	4	results	result	NOUN
ertr-319	54	5	and	and	CCONJ
ertr-319	54	6	discussion	discussion	NOUN
ertr-319	54	7	the	the	DET
ertr-319	54	8	findings	finding	NOUN
ertr-319	54	9	illustrate	illustrate	VERB
ertr-319	54	10	that	that	SCONJ
ertr-319	54	11	tourist	tourist	NOUN
ertr-319	54	12	perceptions	perception	NOUN
ertr-319	54	13	on	on	ADP
ertr-319	54	14	the	the	DET
ertr-319	54	15	relevance	relevance	NOUN
ertr-319	54	16	of	of	ADP
ertr-319	54	17	provided	provide	VERB
ertr-319	54	18	information	information	NOUN
ertr-319	54	19	and	and	CCONJ
ertr-319	54	20	the	the	DET
ertr-319	54	21	choice	choice	NOUN
ertr-319	54	22	of	of	ADP
ertr-319	54	23	selected	select	VERB
ertr-319	54	24	options	option	NOUN
ertr-319	54	25	simultaneously	simultaneously	ADV
ertr-319	54	26	affect	affect	VERB
ertr-319	54	27	their	their	PRON
ertr-319	54	28	sense	sense	NOUN
ertr-319	54	29	of	of	ADP
ertr-319	54	30	competence	competence	NOUN
ertr-319	54	31	and	and	CCONJ
ertr-319	54	32	autonomy	autonomy	NOUN
ertr-319	54	33	through	through	ADP
ertr-319	54	34	different	different	ADJ
ertr-319	54	35	motivators	motivator	NOUN
ertr-319	54	36	.	.	PUNCT
ertr-319	55	1	this	this	PRON
ertr-319	55	2	,	,	PUNCT
ertr-319	55	3	in	in	ADP
ertr-319	55	4	turn	turn	NOUN
ertr-319	55	5	,	,	PUNCT
ertr-319	55	6	forms	form	VERB
ertr-319	55	7	an	an	DET
ertr-319	55	8	evaluation	evaluation	NOUN
ertr-319	55	9	of	of	ADP
ertr-319	55	10	the	the	DET
ertr-319	55	11	personalised	personalised	ADJ
ertr-319	55	12	website	website	NOUN
ertr-319	55	13	performance	performance	NOUN
ertr-319	55	14	and	and	CCONJ
ertr-319	55	15	its	its	PRON
ertr-319	55	16	further	further	ADJ
ertr-319	55	17	acceptance	acceptance	NOUN
ertr-319	55	18	.	.	PUNCT
ertr-319	56	1	the	the	DET
ertr-319	56	2	effect	effect	NOUN
ertr-319	56	3	of	of	ADP
ertr-319	56	4	relevant	relevant	ADJ
ertr-319	56	5	information	information	NOUN
ertr-319	56	6	on	on	ADP
ertr-319	56	7	competence	competence	NOUN
ertr-319	56	8	and	and	CCONJ
ertr-319	56	9	autonomy	autonomy	NOUN
ertr-319	56	10	and	and	CCONJ
ertr-319	56	11	is	be	AUX
ertr-319	56	12	acceptance	acceptance	VERB
ertr-319	56	13	the	the	DET
ertr-319	56	14	relevance	relevance	NOUN
ertr-319	56	15	of	of	ADP
ertr-319	56	16	provided	provide	VERB
ertr-319	56	17	options	option	NOUN
ertr-319	56	18	has	have	AUX
ertr-319	56	19	been	be	AUX
ertr-319	56	20	proven	prove	VERB
ertr-319	56	21	to	to	PART
ertr-319	56	22	affects	affect	VERB
ertr-319	56	23	tourist	tourist	NOUN
ertr-319	56	24	perceptions	perception	NOUN
ertr-319	56	25	on	on	ADP
ertr-319	56	26	service	service	NOUN
ertr-319	56	27	performance	performance	NOUN
ertr-319	56	28	and	and	CCONJ
ertr-319	56	29	attitudes	attitude	NOUN
ertr-319	56	30	towards	towards	ADP
ertr-319	56	31	use	use	NOUN
ertr-319	56	32	via	via	ADP
ertr-319	56	33	an	an	DET
ertr-319	56	34	individual	individual	ADJ
ertr-319	56	35	sense	sense	NOUN
ertr-319	56	36	of	of	ADP
ertr-319	56	37	competence	competence	NOUN
ertr-319	56	38	and	and	CCONJ
ertr-319	56	39	autonomy	autonomy	NOUN
ertr-319	56	40	(	(	PUNCT
ertr-319	56	41	figure	figure	NOUN
ertr-319	56	42	1	1	NUM
ertr-319	56	43	)	)	PUNCT
ertr-319	56	44	.	.	PUNCT
ertr-319	57	1	high	high	ADJ
ertr-319	57	2	performance	performance	NOUN
ertr-319	57	3	of	of	ADP
ertr-319	57	4	implicitly	implicitly	ADV
ertr-319	57	5	personalised	personalise	VERB
ertr-319	57	6	is	be	AUX
ertr-319	57	7	,	,	PUNCT
ertr-319	57	8	including	include	VERB
ertr-319	57	9	usefulness	usefulness	NOUN
ertr-319	57	10	and	and	CCONJ
ertr-319	57	11	ease	ease	NOUN
ertr-319	57	12	of	of	ADP
ertr-319	57	13	use	use	NOUN
ertr-319	57	14	,	,	PUNCT
ertr-319	57	15	is	be	AUX
ertr-319	57	16	associated	associate	VERB
ertr-319	57	17	with	with	ADP
ertr-319	57	18	self	self	NOUN
ertr-319	57	19	-	-	PUNCT
ertr-319	57	20	efficacy	efficacy	NOUN
ertr-319	57	21	and	and	CCONJ
ertr-319	57	22	empowerment	empowerment	NOUN
ertr-319	57	23	,	,	PUNCT
ertr-319	57	24	which	which	PRON
ertr-319	57	25	are	be	AUX
ertr-319	57	26	the	the	DET
ertr-319	57	27	outcomes	outcome	NOUN
ertr-319	57	28	of	of	ADP
ertr-319	57	29	increased	increase	VERB
ertr-319	57	30	competence	competence	NOUN
ertr-319	57	31	:	:	PUNCT
ertr-319	57	32	‘	'	PUNCT
ertr-319	57	33	i	i	PRON
ertr-319	57	34	know	know	VERB
ertr-319	57	35	i	i	PRON
ertr-319	57	36	can	can	AUX
ertr-319	57	37	organise	organise	VERB
ertr-319	57	38	any	any	DET
ertr-319	57	39	trip	trip	NOUN
ertr-319	57	40	myself	myself	PRON
ertr-319	57	41	[	[	X
ertr-319	57	42	when	when	SCONJ
ertr-319	57	43	using	use	VERB
ertr-319	57	44	the	the	PRON
ertr-319	57	45	is	be	AUX
ertr-319	57	46	]	]	PUNCT
ertr-319	57	47	’	'	PUNCT
ertr-319	57	48	.	.	PUNCT
ertr-319	58	1	inaccurate	inaccurate	ADJ
ertr-319	58	2	content	content	NOUN
ertr-319	58	3	personalisation	personalisation	NOUN
ertr-319	58	4	leads	lead	VERB
ertr-319	58	5	both	both	PRON
ertr-319	58	6	to	to	ADP
ertr-319	58	7	perception	perception	NOUN
ertr-319	58	8	of	of	ADP
ertr-319	58	9	the	the	DET
ertr-319	58	10	ineffectiveness	ineffectiveness	NOUN
ertr-319	58	11	of	of	ADP
ertr-319	58	12	and	and	CCONJ
ertr-319	58	13	annoyance	annoyance	NOUN
ertr-319	58	14	with	with	ADP
ertr-319	58	15	the	the	PRON
ertr-319	58	16	is	be	AUX
ertr-319	58	17	.	.	PUNCT
ertr-319	59	1	regardless	regardless	ADV
ertr-319	59	2	of	of	ADP
ertr-319	59	3	personalisation	personalisation	NOUN
ertr-319	59	4	accuracy	accuracy	NOUN
ertr-319	59	5	,	,	PUNCT
ertr-319	59	6	tourist	tourist	NOUN
ertr-319	59	7	’s	’s	PART
ertr-319	59	8	awareness	awareness	NOUN
ertr-319	59	9	of	of	ADP
ertr-319	59	10	certain	certain	ADJ
ertr-319	59	11	options	option	NOUN
ertr-319	59	12	being	be	AUX
ertr-319	59	13	implicitly	implicitly	ADV
ertr-319	59	14	filtered	filter	VERB
ertr-319	59	15	out	out	ADP
ertr-319	59	16	without	without	ADP
ertr-319	59	17	their	their	PRON
ertr-319	59	18	explicit	explicit	ADJ
ertr-319	59	19	participations	participation	NOUN
ertr-319	59	20	triggered	trigger	VERB
ertr-319	59	21	perceptions	perception	NOUN
ertr-319	59	22	of	of	ADP
ertr-319	59	23	none	none	NOUN
ertr-319	59	24	-	-	PUNCT
ertr-319	59	25	review	review	NOUN
ertr-319	59	26	of	of	ADP
ertr-319	59	27	tourism	tourism	NOUN
ertr-319	59	28	research	research	NOUN
ertr-319	59	29	(	(	PUNCT
ertr-319	59	30	ertr	ertr	NOUN
ertr-319	59	31	)	)	PUNCT
ertr-319	59	32	,	,	PUNCT
ertr-319	59	33	vol	vol	NOUN
ertr-319	59	34	.	.	PROPN
ertr-319	60	1	16	16	NUM
ertr-319	60	2	,	,	PUNCT
ertr-319	60	3	no	no	INTJ
ertr-319	60	4	.	.	PUNCT
ertr-319	61	1	2/3	2/3	NUM
ertr-319	61	2	,	,	PUNCT
ertr-319	61	3	2019	2019	NUM
ertr-319	61	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	61	5	68	68	NUM
ertr-319	61	6	voluntary	voluntary	ADJ
ertr-319	61	7	actions	action	NOUN
ertr-319	61	8	and	and	CCONJ
ertr-319	61	9	motivated	motivate	VERB
ertr-319	61	10	them	they	PRON
ertr-319	61	11	to	to	PART
ertr-319	61	12	form	form	VERB
ertr-319	61	13	a	a	DET
ertr-319	61	14	negative	negative	ADJ
ertr-319	61	15	judgment	judgment	NOUN
ertr-319	61	16	about	about	ADP
ertr-319	61	17	the	the	DET
ertr-319	61	18	service	service	NOUN
ertr-319	61	19	performance	performance	NOUN
ertr-319	61	20	.	.	PUNCT
ertr-319	62	1	despite	despite	SCONJ
ertr-319	62	2	admitting	admit	VERB
ertr-319	62	3	that	that	SCONJ
ertr-319	62	4	the	the	DET
ertr-319	62	5	recommended	recommend	VERB
ertr-319	62	6	hotels	hotel	NOUN
ertr-319	62	7	were	be	AUX
ertr-319	62	8	relevant	relevant	ADJ
ertr-319	62	9	for	for	ADP
ertr-319	62	10	her	her	PRON
ertr-319	62	11	budget	budget	NOUN
ertr-319	62	12	,	,	PUNCT
ertr-319	62	13	location	location	NOUN
ertr-319	62	14	,	,	PUNCT
ertr-319	62	15	and	and	CCONJ
ertr-319	62	16	service	service	NOUN
ertr-319	62	17	quality	quality	NOUN
ertr-319	62	18	requirements	requirement	NOUN
ertr-319	62	19	,	,	PUNCT
ertr-319	62	20	one	one	NUM
ertr-319	62	21	of	of	ADP
ertr-319	62	22	the	the	DET
ertr-319	62	23	interviewees	interviewee	NOUN
ertr-319	62	24	explained	explain	VERB
ertr-319	62	25	her	her	PRON
ertr-319	62	26	uncertainty	uncertainty	NOUN
ertr-319	62	27	about	about	ADP
ertr-319	62	28	booking	book	VERB
ertr-319	62	29	though	though	SCONJ
ertr-319	62	30	this	this	DET
ertr-319	62	31	ota	ota	PROPN
ertr-319	62	32	as	as	SCONJ
ertr-319	62	33	follows	follow	VERB
ertr-319	62	34	:	:	PUNCT
ertr-319	62	35	“	"	PUNCT
ertr-319	62	36	how	how	SCONJ
ertr-319	62	37	do	do	AUX
ertr-319	62	38	i	i	PRON
ertr-319	62	39	know	know	VERB
ertr-319	62	40	that	that	SCONJ
ertr-319	62	41	they	they	PRON
ertr-319	62	42	choose	choose	VERB
ertr-319	62	43	these	these	DET
ertr-319	62	44	hotels	hotel	NOUN
ertr-319	62	45	for	for	ADP
ertr-319	62	46	me	i	PRON
ertr-319	62	47	?	?	PUNCT
ertr-319	63	1	maybe	maybe	ADV
ertr-319	63	2	the	the	DET
ertr-319	63	3	companies	company	NOUN
ertr-319	63	4	just	just	ADV
ertr-319	63	5	give	give	VERB
ertr-319	63	6	them	they	PRON
ertr-319	63	7	[	[	X
ertr-319	63	8	ota	ota	X
ertr-319	63	9	]	]	X
ertr-319	63	10	money	money	NOUN
ertr-319	63	11	to	to	PART
ertr-319	63	12	make	make	VERB
ertr-319	63	13	this	this	PRON
ertr-319	63	14	look	look	VERB
ertr-319	63	15	like	like	ADP
ertr-319	63	16	a	a	DET
ertr-319	63	17	‘	'	PUNCT
ertr-319	63	18	top	top	ADJ
ertr-319	63	19	-	-	PUNCT
ertr-319	63	20	choice	choice	NOUN
ertr-319	63	21	’	'	PUNCT
ertr-319	63	22	hotel	hotel	NOUN
ertr-319	63	23	.	.	PUNCT
ertr-319	63	24	”	"	PUNCT
ertr-319	64	1	when	when	SCONJ
ertr-319	64	2	asked	ask	VERB
ertr-319	64	3	about	about	ADP
ertr-319	64	4	the	the	DET
ertr-319	64	5	optimal	optimal	ADJ
ertr-319	64	6	strategy	strategy	NOUN
ertr-319	64	7	to	to	PART
ertr-319	64	8	personalise	personalise	VERB
ertr-319	64	9	content	content	NOUN
ertr-319	64	10	,	,	PUNCT
ertr-319	64	11	all	all	DET
ertr-319	64	12	experts	expert	NOUN
ertr-319	64	13	agreed	agree	VERB
ertr-319	64	14	that	that	SCONJ
ertr-319	64	15	accurately	accurately	ADV
ertr-319	64	16	selected	select	VERB
ertr-319	64	17	content	content	NOUN
ertr-319	64	18	enables	enable	VERB
ertr-319	64	19	tourists	tourist	NOUN
ertr-319	64	20	to	to	PART
ertr-319	64	21	spend	spend	VERB
ertr-319	64	22	less	less	ADJ
ertr-319	64	23	time	time	NOUN
ertr-319	64	24	for	for	ADP
ertr-319	64	25	decision	decision	NOUN
ertr-319	64	26	-	-	PUNCT
ertr-319	64	27	making	making	NOUN
ertr-319	64	28	,	,	PUNCT
ertr-319	64	29	proving	prove	VERB
ertr-319	64	30	the	the	DET
ertr-319	64	31	capability	capability	NOUN
ertr-319	64	32	of	of	ADP
ertr-319	64	33	personalisation	personalisation	NOUN
ertr-319	64	34	to	to	PART
ertr-319	64	35	increase	increase	VERB
ertr-319	64	36	usefulness	usefulness	NOUN
ertr-319	64	37	and	and	CCONJ
ertr-319	64	38	ease	ease	NOUN
ertr-319	64	39	of	of	ADP
ertr-319	64	40	use	use	NOUN
ertr-319	64	41	of	of	ADP
ertr-319	64	42	the	the	PRON
ertr-319	64	43	is	be	AUX
ertr-319	64	44	.	.	PUNCT
ertr-319	65	1	however	however	ADV
ertr-319	65	2	,	,	PUNCT
ertr-319	65	3	software	software	NOUN
ertr-319	65	4	developers	developer	NOUN
ertr-319	65	5	added	add	VERB
ertr-319	65	6	that	that	SCONJ
ertr-319	65	7	the	the	DET
ertr-319	65	8	absence	absence	NOUN
ertr-319	65	9	of	of	ADP
ertr-319	65	10	transparent	transparent	ADJ
ertr-319	65	11	manifestation	manifestation	NOUN
ertr-319	65	12	of	of	ADP
ertr-319	65	13	content	content	NOUN
ertr-319	65	14	selection	selection	NOUN
ertr-319	65	15	principles	principle	NOUN
ertr-319	65	16	or	or	CCONJ
ertr-319	65	17	provided	provide	VERB
ertr-319	65	18	a	a	DET
ertr-319	65	19	perception	perception	NOUN
ertr-319	65	20	of	of	ADP
ertr-319	65	21	control	control	NOUN
ertr-319	65	22	over	over	ADP
ertr-319	65	23	selection	selection	NOUN
ertr-319	65	24	process	process	NOUN
ertr-319	65	25	increases	increase	VERB
ertr-319	65	26	the	the	DET
ertr-319	65	27	risk	risk	NOUN
ertr-319	65	28	that	that	SCONJ
ertr-319	65	29	the	the	PRON
ertr-319	65	30	is	be	AUX
ertr-319	65	31	would	would	AUX
ertr-319	65	32	be	be	AUX
ertr-319	65	33	abandoned	abandon	VERB
ertr-319	65	34	in	in	ADP
ertr-319	65	35	favour	favour	NOUN
ertr-319	65	36	of	of	ADP
ertr-319	65	37	more	more	ADV
ertr-319	65	38	standardised	standardised	ADJ
ertr-319	65	39	solution	solution	NOUN
ertr-319	65	40	.	.	PUNCT
ertr-319	66	1	figure	figure	NOUN
ertr-319	66	2	1	1	NUM
ertr-319	66	3	:	:	PUNCT
ertr-319	66	4	the	the	DET
ertr-319	66	5	effect	effect	NOUN
ertr-319	66	6	of	of	ADP
ertr-319	66	7	relevant	relevant	ADJ
ertr-319	66	8	content	content	NOUN
ertr-319	66	9	on	on	ADP
ertr-319	66	10	intrinsic	intrinsic	ADJ
ertr-319	66	11	motivations	motivation	NOUN
ertr-319	66	12	and	and	CCONJ
ertr-319	66	13	intentions	intention	NOUN
ertr-319	66	14	to	to	PART
ertr-319	66	15	use	use	VERB
ertr-319	66	16	is	be	AUX
ertr-319	66	17	sdt	sdt	NOUN
ertr-319	66	18	explains	explain	VERB
ertr-319	66	19	that	that	SCONJ
ertr-319	66	20	people	people	NOUN
ertr-319	66	21	accept	accept	VERB
ertr-319	66	22	the	the	DET
ertr-319	66	23	factors	factor	NOUN
ertr-319	66	24	that	that	PRON
ertr-319	66	25	support	support	VERB
ertr-319	66	26	their	their	PRON
ertr-319	66	27	perceptions	perception	NOUN
ertr-319	66	28	of	of	ADP
ertr-319	66	29	competence	competence	NOUN
ertr-319	66	30	and	and	CCONJ
ertr-319	66	31	autonomy	autonomy	NOUN
ertr-319	66	32	as	as	ADP
ertr-319	66	33	part	part	NOUN
ertr-319	66	34	of	of	ADP
ertr-319	66	35	personal	personal	ADJ
ertr-319	66	36	values	value	NOUN
ertr-319	66	37	and	and	CCONJ
ertr-319	66	38	accomplishments	accomplishment	NOUN
ertr-319	66	39	,	,	PUNCT
ertr-319	66	40	thereby	thereby	ADV
ertr-319	66	41	judging	judge	VERB
ertr-319	66	42	them	they	PRON
ertr-319	66	43	as	as	ADP
ertr-319	66	44	useful	useful	ADJ
ertr-319	66	45	and	and	CCONJ
ertr-319	66	46	valuable	valuable	ADJ
ertr-319	66	47	for	for	ADP
ertr-319	66	48	supporting	support	VERB
ertr-319	66	49	their	their	PRON
ertr-319	66	50	intrinsically	intrinsically	ADV
ertr-319	66	51	motivated	motivated	ADJ
ertr-319	66	52	activities	activity	NOUN
ertr-319	66	53	(	(	PUNCT
ertr-319	66	54	ryan	ryan	PROPN
ertr-319	66	55	&	&	CCONJ
ertr-319	66	56	deci	deci	PROPN
ertr-319	66	57	,	,	PUNCT
ertr-319	66	58	2017	2017	NUM
ertr-319	66	59	)	)	PUNCT
ertr-319	66	60	.	.	PUNCT
ertr-319	67	1	however	however	ADV
ertr-319	67	2	,	,	PUNCT
ertr-319	67	3	lack	lack	NOUN
ertr-319	67	4	of	of	ADP
ertr-319	67	5	self	self	NOUN
ertr-319	67	6	-	-	PUNCT
ertr-319	67	7	regulation	regulation	NOUN
ertr-319	67	8	and	and	CCONJ
ertr-319	67	9	freedom	freedom	NOUN
ertr-319	67	10	of	of	ADP
ertr-319	67	11	decision	decision	NOUN
ertr-319	67	12	-	-	PUNCT
ertr-319	67	13	making	making	NOUN
ertr-319	67	14	in	in	ADP
ertr-319	67	15	the	the	DET
ertr-319	67	16	situation	situation	NOUN
ertr-319	67	17	,	,	PUNCT
ertr-319	67	18	when	when	SCONJ
ertr-319	67	19	acquired	acquire	VERB
ertr-319	67	20	useful	useful	ADJ
ertr-319	67	21	knowledge	knowledge	NOUN
ertr-319	67	22	or	or	CCONJ
ertr-319	67	23	skills	skill	NOUN
ertr-319	67	24	result	result	VERB
ertr-319	67	25	from	from	ADP
ertr-319	67	26	externally	externally	ADV
ertr-319	67	27	controlled	control	VERB
ertr-319	67	28	activities	activity	NOUN
ertr-319	67	29	,	,	PUNCT
ertr-319	67	30	minimises	minimise	NOUN
ertr-319	67	31	the	the	DET
ertr-319	67	32	positive	positive	ADJ
ertr-319	67	33	effects	effect	NOUN
ertr-319	67	34	from	from	ADP
ertr-319	67	35	satisfying	satisfy	VERB
ertr-319	67	36	competence	competence	NOUN
ertr-319	67	37	and	and	CCONJ
ertr-319	67	38	sometimes	sometimes	ADV
ertr-319	67	39	can	can	AUX
ertr-319	67	40	cause	cause	VERB
ertr-319	67	41	refusal	refusal	NOUN
ertr-319	67	42	to	to	PART
ertr-319	67	43	use	use	VERB
ertr-319	67	44	the	the	PRON
ertr-319	67	45	is	be	AUX
ertr-319	67	46	.	.	PUNCT
ertr-319	68	1	as	as	ADP
ertr-319	68	2	a	a	DET
ertr-319	68	3	result	result	NOUN
ertr-319	68	4	,	,	PUNCT
ertr-319	68	5	personalised	personalised	ADJ
ertr-319	68	6	content	content	NOUN
ertr-319	68	7	can	can	AUX
ertr-319	68	8	cause	cause	VERB
ertr-319	68	9	mixed	mixed	ADJ
ertr-319	68	10	attitudes	attitude	NOUN
ertr-319	68	11	towards	towards	ADP
ertr-319	68	12	is	be	AUX
ertr-319	68	13	as	as	SCONJ
ertr-319	68	14	it	it	PRON
ertr-319	68	15	boosts	boost	VERB
ertr-319	68	16	the	the	DET
ertr-319	68	17	sense	sense	NOUN
ertr-319	68	18	of	of	ADP
ertr-319	68	19	competence	competence	NOUN
ertr-319	68	20	while	while	SCONJ
ertr-319	68	21	thwarting	thwart	VERB
ertr-319	68	22	tourist	tourist	NOUN
ertr-319	68	23	perceptions	perception	NOUN
ertr-319	68	24	of	of	ADP
ertr-319	68	25	autonomy	autonomy	NOUN
ertr-319	68	26	.	.	PUNCT
ertr-319	69	1	e	e	X
ertr-319	69	2	-	-	NOUN
ertr-319	69	3	review	review	NOUN
ertr-319	69	4	of	of	ADP
ertr-319	69	5	tourism	tourism	NOUN
ertr-319	69	6	research	research	NOUN
ertr-319	69	7	(	(	PUNCT
ertr-319	69	8	ertr	ertr	NOUN
ertr-319	69	9	)	)	PUNCT
ertr-319	69	10	,	,	PUNCT
ertr-319	69	11	vol	vol	NOUN
ertr-319	69	12	.	.	PROPN
ertr-319	69	13	16	16	NUM
ertr-319	69	14	,	,	PUNCT
ertr-319	69	15	no	no	INTJ
ertr-319	69	16	.	.	PUNCT
ertr-319	70	1	2/3	2/3	NUM
ertr-319	70	2	,	,	PUNCT
ertr-319	70	3	2019	2019	NUM
ertr-319	70	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	70	5	69	69	NUM
ertr-319	70	6	the	the	DET
ertr-319	70	7	effect	effect	NOUN
ertr-319	70	8	of	of	ADP
ertr-319	70	9	relevant	relevant	ADJ
ertr-319	70	10	choice	choice	NOUN
ertr-319	70	11	on	on	ADP
ertr-319	70	12	competence	competence	NOUN
ertr-319	70	13	,	,	PUNCT
ertr-319	70	14	autonomy	autonomy	NOUN
ertr-319	70	15	and	and	CCONJ
ertr-319	70	16	is	be	AUX
ertr-319	70	17	acceptance	acceptance	NOUN
ertr-319	70	18	when	when	SCONJ
ertr-319	70	19	exploring	explore	VERB
ertr-319	70	20	the	the	DET
ertr-319	70	21	proposed	propose	VERB
ertr-319	70	22	recommendations	recommendation	NOUN
ertr-319	70	23	,	,	PUNCT
ertr-319	70	24	tourists	tourist	NOUN
ertr-319	70	25	simultaneously	simultaneously	ADV
ertr-319	70	26	overview	overview	VERB
ertr-319	70	27	the	the	DET
ertr-319	70	28	scope	scope	NOUN
ertr-319	70	29	of	of	ADP
ertr-319	70	30	the	the	DET
ertr-319	70	31	options	option	NOUN
ertr-319	70	32	to	to	PART
ertr-319	70	33	form	form	VERB
ertr-319	70	34	perceptions	perception	NOUN
ertr-319	70	35	of	of	ADP
ertr-319	70	36	the	the	DET
ertr-319	70	37	quality	quality	NOUN
ertr-319	70	38	of	of	ADP
ertr-319	70	39	the	the	DET
ertr-319	70	40	is	is	NOUN
ertr-319	70	41	and	and	CCONJ
ertr-319	70	42	the	the	DET
ertr-319	70	43	efforts	effort	NOUN
ertr-319	70	44	,	,	PUNCT
ertr-319	70	45	required	require	VERB
ertr-319	70	46	to	to	PART
ertr-319	70	47	arrive	arrive	VERB
ertr-319	70	48	at	at	ADP
ertr-319	70	49	a	a	DET
ertr-319	70	50	decision	decision	NOUN
ertr-319	70	51	.	.	PUNCT
ertr-319	71	1	in	in	ADP
ertr-319	71	2	such	such	ADJ
ertr-319	71	3	settings	setting	NOUN
ertr-319	71	4	,	,	PUNCT
ertr-319	71	5	content	content	NOUN
ertr-319	71	6	personalisation	personalisation	NOUN
ertr-319	71	7	,	,	PUNCT
ertr-319	71	8	which	which	PRON
ertr-319	71	9	results	result	VERB
ertr-319	71	10	in	in	ADP
ertr-319	71	11	the	the	DET
ertr-319	71	12	shortened	shorten	VERB
ertr-319	71	13	list	list	NOUN
ertr-319	71	14	of	of	ADP
ertr-319	71	15	relevant	relevant	ADJ
ertr-319	71	16	options	option	NOUN
ertr-319	71	17	,	,	PUNCT
ertr-319	71	18	is	be	AUX
ertr-319	71	19	observed	observe	VERB
ertr-319	71	20	to	to	PART
ertr-319	71	21	have	have	VERB
ertr-319	71	22	dual	dual	ADJ
ertr-319	71	23	,	,	PUNCT
ertr-319	71	24	and	and	CCONJ
ertr-319	71	25	,	,	PUNCT
ertr-319	71	26	sometimes	sometimes	ADV
ertr-319	71	27	,	,	PUNCT
ertr-319	71	28	an	an	DET
ertr-319	71	29	ambivalent	ambivalent	ADJ
ertr-319	71	30	effect	effect	NOUN
ertr-319	71	31	of	of	ADP
ertr-319	71	32	tourist	tourist	NOUN
ertr-319	71	33	perceptions	perception	NOUN
ertr-319	71	34	of	of	ADP
ertr-319	71	35	autonomy	autonomy	NOUN
ertr-319	71	36	and	and	CCONJ
ertr-319	71	37	competence	competence	NOUN
ertr-319	71	38	,	,	PUNCT
ertr-319	71	39	leading	lead	VERB
ertr-319	71	40	to	to	ADP
ertr-319	71	41	three	three	NUM
ertr-319	71	42	distinctive	distinctive	ADJ
ertr-319	71	43	cases	case	NOUN
ertr-319	71	44	(	(	PUNCT
ertr-319	71	45	figure	figure	NOUN
ertr-319	71	46	2	2	NUM
ertr-319	71	47	)	)	PUNCT
ertr-319	71	48	.	.	PUNCT
ertr-319	72	1	figure	figure	VERB
ertr-319	72	2	2	2	NUM
ertr-319	72	3	:	:	PUNCT
ertr-319	72	4	the	the	DET
ertr-319	72	5	effect	effect	NOUN
ertr-319	72	6	of	of	ADP
ertr-319	72	7	relevant	relevant	ADJ
ertr-319	72	8	choice	choice	NOUN
ertr-319	72	9	on	on	ADP
ertr-319	72	10	intrinsic	intrinsic	ADJ
ertr-319	72	11	motivations	motivation	NOUN
ertr-319	72	12	and	and	CCONJ
ertr-319	72	13	intentions	intention	NOUN
ertr-319	72	14	to	to	PART
ertr-319	72	15	use	use	VERB
ertr-319	72	16	is	be	AUX
ertr-319	72	17	while	while	SCONJ
ertr-319	72	18	providing	provide	VERB
ertr-319	72	19	them	they	PRON
ertr-319	72	20	with	with	ADP
ertr-319	72	21	the	the	DET
ertr-319	72	22	freedom	freedom	NOUN
ertr-319	72	23	of	of	ADP
ertr-319	72	24	choice	choice	NOUN
ertr-319	72	25	,	,	PUNCT
ertr-319	72	26	an	an	DET
ertr-319	72	27	extensive	extensive	ADJ
ertr-319	72	28	list	list	NOUN
ertr-319	72	29	of	of	ADP
ertr-319	72	30	options	option	NOUN
ertr-319	72	31	thwarts	thwart	VERB
ertr-319	72	32	tourist	tourist	NOUN
ertr-319	72	33	perception	perception	NOUN
ertr-319	72	34	of	of	ADP
ertr-319	72	35	being	be	AUX
ertr-319	72	36	competent	competent	ADJ
ertr-319	72	37	,	,	PUNCT
ertr-319	72	38	so	so	SCONJ
ertr-319	72	39	that	that	SCONJ
ertr-319	72	40	it	it	PRON
ertr-319	72	41	is	be	AUX
ertr-319	72	42	perceived	perceive	VERB
ertr-319	72	43	as	as	ADP
ertr-319	72	44	neither	neither	CCONJ
ertr-319	72	45	useful	useful	ADJ
ertr-319	72	46	nor	nor	CCONJ
ertr-319	72	47	easy	easy	ADJ
ertr-319	72	48	to	to	PART
ertr-319	72	49	use	use	VERB
ertr-319	72	50	,	,	PUNCT
ertr-319	72	51	triggering	trigger	VERB
ertr-319	72	52	the	the	DET
ertr-319	72	53	call	call	NOUN
ertr-319	72	54	for	for	ADP
ertr-319	72	55	better	well	ADJ
ertr-319	72	56	personalisation	personalisation	NOUN
ertr-319	72	57	.	.	PUNCT
ertr-319	73	1	information	information	NOUN
ertr-319	73	2	overload	overload	NOUN
ertr-319	73	3	tourists	tourist	NOUN
ertr-319	73	4	face	face	VERB
ertr-319	73	5	when	when	SCONJ
ertr-319	73	6	interacting	interact	VERB
ertr-319	73	7	with	with	ADP
ertr-319	73	8	considerably	considerably	ADV
ertr-319	73	9	large	large	ADJ
ertr-319	73	10	amount	amount	NOUN
ertr-319	73	11	of	of	ADP
ertr-319	73	12	options	option	NOUN
ertr-319	73	13	make	make	VERB
ertr-319	73	14	them	they	PRON
ertr-319	73	15	feel	feel	VERB
ertr-319	73	16	frustrated	frustrated	ADJ
ertr-319	73	17	and	and	CCONJ
ertr-319	73	18	not	not	PART
ertr-319	73	19	capable	capable	ADJ
ertr-319	73	20	of	of	ADP
ertr-319	73	21	‘	'	PUNCT
ertr-319	73	22	making	make	VERB
ertr-319	73	23	the	the	DET
ertr-319	73	24	right	right	ADJ
ertr-319	73	25	choice	choice	NOUN
ertr-319	73	26	’	'	PUNCT
ertr-319	73	27	.	.	PUNCT
ertr-319	74	1	such	such	ADJ
ertr-319	74	2	reaction	reaction	NOUN
ertr-319	74	3	is	be	AUX
ertr-319	74	4	consistent	consistent	ADJ
ertr-319	74	5	with	with	ADP
ertr-319	74	6	the	the	DET
ertr-319	74	7	“	"	PUNCT
ertr-319	74	8	paradox	paradox	NOUN
ertr-319	74	9	of	of	ADP
ertr-319	74	10	choice	choice	NOUN
ertr-319	74	11	”	"	PUNCT
ertr-319	74	12	(	(	PUNCT
ertr-319	74	13	schwartz	schwartz	NOUN
ertr-319	74	14	,	,	PUNCT
ertr-319	74	15	2004	2004	NUM
ertr-319	74	16	)	)	PUNCT
ertr-319	74	17	and	and	CCONJ
ertr-319	74	18	confirms	confirm	VERB
ertr-319	74	19	that	that	SCONJ
ertr-319	74	20	despite	despite	SCONJ
ertr-319	74	21	competence	competence	NOUN
ertr-319	74	22	is	be	AUX
ertr-319	74	23	supported	support	VERB
ertr-319	74	24	by	by	ADP
ertr-319	74	25	exploratory	exploratory	ADJ
ertr-319	74	26	activities	activity	NOUN
ertr-319	74	27	,	,	PUNCT
ertr-319	74	28	such	such	ADJ
ertr-319	74	29	as	as	ADP
ertr-319	74	30	information	information	NOUN
ertr-319	74	31	search	search	NOUN
ertr-319	74	32	,	,	PUNCT
ertr-319	74	33	it	it	PRON
ertr-319	74	34	can	can	AUX
ertr-319	74	35	be	be	AUX
ertr-319	74	36	destroyed	destroy	VERB
ertr-319	74	37	through	through	ADP
ertr-319	74	38	over	over	ADP
ertr-319	74	39	challenging	challenging	ADJ
ertr-319	74	40	tasks	task	NOUN
ertr-319	74	41	as	as	SCONJ
ertr-319	74	42	people	people	NOUN
ertr-319	74	43	can	can	AUX
ertr-319	74	44	not	not	PART
ertr-319	74	45	experience	experience	VERB
ertr-319	74	46	the	the	DET
ertr-319	74	47	feeling	feeling	NOUN
ertr-319	74	48	of	of	ADP
ertr-319	74	49	mastery	mastery	NOUN
ertr-319	74	50	and	and	CCONJ
ertr-319	74	51	ability	ability	NOUN
ertr-319	74	52	to	to	PART
ertr-319	74	53	solve	solve	VERB
ertr-319	74	54	problems	problem	NOUN
ertr-319	74	55	(	(	PUNCT
ertr-319	74	56	ryan	ryan	PROPN
ertr-319	74	57	&	&	CCONJ
ertr-319	74	58	deci	deci	PROPN
ertr-319	74	59	,	,	PUNCT
ertr-319	74	60	2017	2017	NUM
ertr-319	74	61	)	)	PUNCT
ertr-319	74	62	.	.	PUNCT
ertr-319	75	1	a	a	DET
ertr-319	75	2	limited	limited	ADJ
ertr-319	75	3	number	number	NOUN
ertr-319	75	4	of	of	ADP
ertr-319	75	5	options	option	NOUN
ertr-319	75	6	also	also	ADV
ertr-319	75	7	creates	create	VERB
ertr-319	75	8	mixed	mixed	ADJ
ertr-319	75	9	effect	effect	NOUN
ertr-319	75	10	on	on	ADP
ertr-319	75	11	is	be	AUX
ertr-319	75	12	acceptance	acceptance	NOUN
ertr-319	75	13	through	through	ADP
ertr-319	75	14	perceptions	perception	NOUN
ertr-319	75	15	of	of	ADP
ertr-319	75	16	autonomy	autonomy	NOUN
ertr-319	75	17	and	and	CCONJ
ertr-319	75	18	competence	competence	NOUN
ertr-319	75	19	.	.	PUNCT
ertr-319	76	1	all	all	DET
ertr-319	76	2	interviewees	interviewee	NOUN
ertr-319	76	3	,	,	PUNCT
ertr-319	76	4	including	include	VERB
ertr-319	76	5	tourists	tourist	NOUN
ertr-319	76	6	,	,	PUNCT
ertr-319	76	7	industry	industry	NOUN
ertr-319	76	8	experts	expert	NOUN
ertr-319	76	9	,	,	PUNCT
ertr-319	76	10	and	and	CCONJ
ertr-319	76	11	academics	academic	NOUN
ertr-319	76	12	,	,	PUNCT
ertr-319	76	13	agreed	agree	VERB
ertr-319	76	14	that	that	SCONJ
ertr-319	76	15	personalisation	personalisation	NOUN
ertr-319	76	16	,	,	PUNCT
ertr-319	76	17	which	which	PRON
ertr-319	76	18	displays	display	VERB
ertr-319	76	19	only	only	ADV
ertr-319	76	20	those	those	DET
ertr-319	76	21	options	option	NOUN
ertr-319	76	22	that	that	PRON
ertr-319	76	23	fit	fit	VERB
ertr-319	76	24	immediate	immediate	ADJ
ertr-319	76	25	tourist	tourist	NOUN
ertr-319	76	26	preferences	preference	NOUN
ertr-319	76	27	,	,	PUNCT
ertr-319	76	28	would	would	AUX
ertr-319	76	29	be	be	AUX
ertr-319	76	30	enjoyable	enjoyable	ADJ
ertr-319	76	31	and	and	CCONJ
ertr-319	76	32	extremely	extremely	ADV
ertr-319	76	33	useful	useful	ADJ
ertr-319	76	34	for	for	ADP
ertr-319	76	35	satisfying	satisfy	VERB
ertr-319	76	36	travel	travel	NOUN
ertr-319	76	37	needs	need	NOUN
ertr-319	76	38	.	.	PUNCT
ertr-319	77	1	however	however	ADV
ertr-319	77	2	,	,	PUNCT
ertr-319	77	3	tourists	tourist	NOUN
ertr-319	77	4	provided	provide	VERB
ertr-319	77	5	negative	negative	ADJ
ertr-319	77	6	and	and	CCONJ
ertr-319	77	7	sometimes	sometimes	ADV
ertr-319	77	8	emotional	emotional	ADJ
ertr-319	77	9	feedback	feedback	NOUN
ertr-319	77	10	on	on	ADP
ertr-319	77	11	the	the	DET
ertr-319	77	12	idea	idea	NOUN
ertr-319	77	13	of	of	ADP
ertr-319	77	14	receiving	receive	VERB
ertr-319	77	15	a	a	DET
ertr-319	77	16	short	short	ADJ
ertr-319	77	17	list	list	NOUN
ertr-319	77	18	of	of	ADP
ertr-319	77	19	options	option	NOUN
ertr-319	77	20	that	that	PRON
ertr-319	77	21	would	would	AUX
ertr-319	77	22	be	be	AUX
ertr-319	77	23	implicitly	implicitly	ADV
ertr-319	77	24	filtered	filter	VERB
ertr-319	77	25	according	accord	VERB
ertr-319	77	26	to	to	ADP
ertr-319	77	27	some	some	DET
ertr-319	77	28	sorting	sort	VERB
ertr-319	77	29	e	e	NOUN
ertr-319	77	30	-	-	NOUN
ertr-319	77	31	review	review	NOUN
ertr-319	77	32	of	of	ADP
ertr-319	77	33	tourism	tourism	NOUN
ertr-319	77	34	research	research	NOUN
ertr-319	77	35	(	(	PUNCT
ertr-319	77	36	ertr	ertr	NOUN
ertr-319	77	37	)	)	PUNCT
ertr-319	77	38	,	,	PUNCT
ertr-319	77	39	vol	vol	NOUN
ertr-319	77	40	.	.	PROPN
ertr-319	78	1	16	16	NUM
ertr-319	78	2	,	,	PUNCT
ertr-319	78	3	no	no	INTJ
ertr-319	78	4	.	.	PUNCT
ertr-319	79	1	2/3	2/3	NUM
ertr-319	79	2	,	,	PUNCT
ertr-319	79	3	2019	2019	NUM
ertr-319	79	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	79	5	70	70	NUM
ertr-319	79	6	criteria	criterion	NOUN
ertr-319	79	7	.	.	PUNCT
ertr-319	80	1	first	first	ADV
ertr-319	80	2	,	,	PUNCT
ertr-319	80	3	they	they	PRON
ertr-319	80	4	associated	associate	VERB
ertr-319	80	5	the	the	DET
ertr-319	80	6	amount	amount	NOUN
ertr-319	80	7	of	of	ADP
ertr-319	80	8	recommendations	recommendation	NOUN
ertr-319	80	9	with	with	ADP
ertr-319	80	10	the	the	DET
ertr-319	80	11	reliability	reliability	NOUN
ertr-319	80	12	of	of	ADP
ertr-319	80	13	the	the	DET
ertr-319	80	14	service	service	NOUN
ertr-319	80	15	provider	provider	NOUN
ertr-319	80	16	and	and	CCONJ
ertr-319	80	17	its	its	PRON
ertr-319	80	18	capability	capability	NOUN
ertr-319	80	19	to	to	PART
ertr-319	80	20	satisfy	satisfy	VERB
ertr-319	80	21	their	their	PRON
ertr-319	80	22	needs	need	NOUN
ertr-319	80	23	:	:	PUNCT
ertr-319	80	24	“	"	PUNCT
ertr-319	80	25	i	i	PRON
ertr-319	80	26	do	do	AUX
ertr-319	80	27	n’t	not	PART
ertr-319	80	28	trust	trust	VERB
ertr-319	80	29	the	the	DET
ertr-319	80	30	app	app	NOUN
ertr-319	80	31	if	if	SCONJ
ertr-319	80	32	it	it	PRON
ertr-319	80	33	only	only	ADV
ertr-319	80	34	offers	offer	VERB
ertr-319	80	35	me	i	PRON
ertr-319	80	36	three	three	NUM
ertr-319	80	37	options	option	NOUN
ertr-319	80	38	,	,	PUNCT
ertr-319	80	39	even	even	ADV
ertr-319	80	40	if	if	SCONJ
ertr-319	80	41	these	these	DET
ertr-319	80	42	options	option	NOUN
ertr-319	80	43	look	look	VERB
ertr-319	80	44	good	good	ADJ
ertr-319	80	45	for	for	ADP
ertr-319	80	46	me	i	PRON
ertr-319	80	47	.	.	PUNCT
ertr-319	81	1	i	i	PRON
ertr-319	81	2	just	just	ADV
ertr-319	81	3	simply	simply	ADV
ertr-319	81	4	do	do	AUX
ertr-319	81	5	n’t	not	PART
ertr-319	81	6	think	think	VERB
ertr-319	81	7	that	that	SCONJ
ertr-319	81	8	a	a	DET
ertr-319	81	9	website	website	NOUN
ertr-319	81	10	with	with	ADP
ertr-319	81	11	limited	limited	ADJ
ertr-319	81	12	amount	amount	NOUN
ertr-319	81	13	of	of	ADP
ertr-319	81	14	options	option	NOUN
ertr-319	81	15	is	be	AUX
ertr-319	81	16	professional	professional	ADJ
ertr-319	81	17	!	!	PUNCT
ertr-319	81	18	”	"	PUNCT
ertr-319	81	19	.	.	PUNCT
ertr-319	82	1	whereas	whereas	SCONJ
ertr-319	82	2	several	several	ADJ
ertr-319	82	3	tourists	tourist	NOUN
ertr-319	82	4	said	say	VERB
ertr-319	82	5	that	that	SCONJ
ertr-319	82	6	they	they	PRON
ertr-319	82	7	‘	'	PUNCT
ertr-319	82	8	have	have	VERB
ertr-319	82	9	no	no	DET
ertr-319	82	10	choice	choice	NOUN
ertr-319	82	11	but	but	CCONJ
ertr-319	82	12	stick	stick	VERB
ertr-319	82	13	to	to	ADP
ertr-319	82	14	good	good	ADJ
ertr-319	82	15	offers	offer	NOUN
ertr-319	82	16	’	'	PUNCT
ertr-319	82	17	,	,	PUNCT
ertr-319	82	18	several	several	ADJ
ertr-319	82	19	claimed	claim	VERB
ertr-319	82	20	that	that	SCONJ
ertr-319	82	21	they	they	PRON
ertr-319	82	22	would	would	AUX
ertr-319	82	23	abandon	abandon	VERB
ertr-319	82	24	the	the	DET
ertr-319	82	25	is	is	NOUN
ertr-319	82	26	and	and	CCONJ
ertr-319	82	27	book	book	NOUN
ertr-319	82	28	with	with	ADP
ertr-319	82	29	another	another	DET
ertr-319	82	30	service	service	NOUN
ertr-319	82	31	provider	provider	NOUN
ertr-319	82	32	.	.	PUNCT
ertr-319	83	1	second	second	ADJ
ertr-319	83	2	,	,	PUNCT
ertr-319	83	3	tourists	tourist	NOUN
ertr-319	83	4	’	'	PUNCT
ertr-319	83	5	awareness	awareness	NOUN
ertr-319	83	6	that	that	PRON
ertr-319	83	7	some	some	PRON
ertr-319	83	8	of	of	ADP
ertr-319	83	9	the	the	DET
ertr-319	83	10	options	option	NOUN
ertr-319	83	11	have	have	AUX
ertr-319	83	12	been	be	AUX
ertr-319	83	13	screened	screen	VERB
ertr-319	83	14	out	out	ADP
ertr-319	83	15	led	lead	VERB
ertr-319	83	16	to	to	ADP
ertr-319	83	17	perception	perception	NOUN
ertr-319	83	18	of	of	ADP
ertr-319	83	19	involuntary	involuntary	ADJ
ertr-319	83	20	decision	decision	NOUN
ertr-319	83	21	:	:	PUNCT
ertr-319	83	22	“	"	PUNCT
ertr-319	83	23	…	…	PUNCT
ertr-319	83	24	i	i	PRON
ertr-319	83	25	feel	feel	VERB
ertr-319	83	26	that	that	SCONJ
ertr-319	83	27	i	i	PRON
ertr-319	83	28	can	can	AUX
ertr-319	83	29	not	not	PART
ertr-319	83	30	change	change	VERB
ertr-319	83	31	anything	anything	PRON
ertr-319	83	32	[	[	X
ertr-319	83	33	list	list	NOUN
ertr-319	83	34	of	of	ADP
ertr-319	83	35	options	option	NOUN
ertr-319	83	36	]	]	PUNCT
ertr-319	83	37	.	.	PUNCT
ertr-319	84	1	i	i	PRON
ertr-319	84	2	can	can	AUX
ertr-319	84	3	not	not	PART
ertr-319	84	4	control	control	VERB
ertr-319	84	5	these	these	DET
ertr-319	84	6	things	thing	NOUN
ertr-319	84	7	.	.	PUNCT
ertr-319	84	8	”	"	PUNCT
ertr-319	85	1	such	such	ADJ
ertr-319	85	2	perceptions	perception	NOUN
ertr-319	85	3	were	be	AUX
ertr-319	85	4	also	also	ADV
ertr-319	85	5	followed	follow	VERB
ertr-319	85	6	by	by	ADP
ertr-319	85	7	the	the	DET
ertr-319	85	8	willingness	willingness	NOUN
ertr-319	85	9	to	to	PART
ertr-319	85	10	regain	regain	VERB
ertr-319	85	11	control	control	NOUN
ertr-319	85	12	over	over	ADP
ertr-319	85	13	personalisation	personalisation	NOUN
ertr-319	85	14	by	by	ADP
ertr-319	85	15	manually	manually	ADV
ertr-319	85	16	verifying	verify	VERB
ertr-319	85	17	the	the	DET
ertr-319	85	18	is	be	AUX
ertr-319	85	19	settings	setting	NOUN
ertr-319	85	20	,	,	PUNCT
ertr-319	85	21	or	or	CCONJ
ertr-319	85	22	to	to	PART
ertr-319	85	23	stop	stop	VERB
ertr-319	85	24	using	use	VERB
ertr-319	85	25	the	the	DET
ertr-319	85	26	is	be	AUX
ertr-319	85	27	.	.	PUNCT
ertr-319	86	1	software	software	NOUN
ertr-319	86	2	developers	developer	NOUN
ertr-319	86	3	suggested	suggest	VERB
ertr-319	86	4	that	that	SCONJ
ertr-319	86	5	the	the	DET
ertr-319	86	6	problem	problem	NOUN
ertr-319	86	7	is	be	AUX
ertr-319	86	8	caused	cause	VERB
ertr-319	86	9	by	by	ADP
ertr-319	86	10	perceptions	perception	NOUN
ertr-319	86	11	of	of	ADP
ertr-319	86	12	the	the	DET
ertr-319	86	13	lost	lost	ADJ
ertr-319	86	14	control	control	NOUN
ertr-319	86	15	over	over	ADP
ertr-319	86	16	the	the	DET
ertr-319	86	17	interactions	interaction	NOUN
ertr-319	86	18	with	with	ADP
ertr-319	86	19	the	the	DET
ertr-319	86	20	is	be	AUX
ertr-319	86	21	.	.	PUNCT
ertr-319	87	1	effort	effort	NOUN
ertr-319	87	2	should	should	AUX
ertr-319	87	3	be	be	AUX
ertr-319	87	4	exerted	exert	VERB
ertr-319	87	5	to	to	PART
ertr-319	87	6	allow	allow	VERB
ertr-319	87	7	tourists	tourist	NOUN
ertr-319	87	8	to	to	PART
ertr-319	87	9	manually	manually	ADV
ertr-319	87	10	customise	customise	VERB
ertr-319	87	11	some	some	PRON
ertr-319	87	12	of	of	ADP
ertr-319	87	13	the	the	DET
ertr-319	87	14	filtering	filtering	NOUN
ertr-319	87	15	criteria	criterion	NOUN
ertr-319	87	16	.	.	PUNCT
ertr-319	88	1	marketing	marketing	NOUN
ertr-319	88	2	executives	executive	NOUN
ertr-319	88	3	explain	explain	VERB
ertr-319	88	4	tourists	tourist	NOUN
ertr-319	88	5	’	'	PUNCT
ertr-319	88	6	reaction	reaction	NOUN
ertr-319	88	7	by	by	ADP
ertr-319	88	8	lack	lack	NOUN
ertr-319	88	9	of	of	ADP
ertr-319	88	10	assurance	assurance	NOUN
ertr-319	88	11	and	and	CCONJ
ertr-319	88	12	perceived	perceive	VERB
ertr-319	88	13	security	security	NOUN
ertr-319	88	14	.	.	PUNCT
ertr-319	89	1	according	accord	VERB
ertr-319	89	2	to	to	ADP
ertr-319	89	3	them	they	PRON
ertr-319	89	4	,	,	PUNCT
ertr-319	89	5	personalised	personalised	ADJ
ertr-319	89	6	content	content	NOUN
ertr-319	89	7	should	should	AUX
ertr-319	89	8	be	be	AUX
ertr-319	89	9	supplemented	supplement	VERB
ertr-319	89	10	by	by	ADP
ertr-319	89	11	a	a	DET
ertr-319	89	12	considerable	considerable	ADJ
ertr-319	89	13	opportunity	opportunity	NOUN
ertr-319	89	14	of	of	ADP
ertr-319	89	15	direct	direct	ADJ
ertr-319	89	16	interactions	interaction	NOUN
ertr-319	89	17	with	with	ADP
ertr-319	89	18	a	a	DET
ertr-319	89	19	customer	customer	NOUN
ertr-319	89	20	support	support	NOUN
ertr-319	89	21	service	service	NOUN
ertr-319	89	22	to	to	PART
ertr-319	89	23	create	create	VERB
ertr-319	89	24	the	the	DET
ertr-319	89	25	perception	perception	NOUN
ertr-319	89	26	of	of	ADP
ertr-319	89	27	caring	caring	ADJ
ertr-319	89	28	environment	environment	NOUN
ertr-319	89	29	.	.	PUNCT
ertr-319	90	1	according	accord	VERB
ertr-319	90	2	to	to	ADP
ertr-319	90	3	sdt	sdt	PROPN
ertr-319	90	4	,	,	PUNCT
ertr-319	90	5	lack	lack	NOUN
ertr-319	90	6	of	of	ADP
ertr-319	90	7	competence	competence	NOUN
ertr-319	90	8	or	or	CCONJ
ertr-319	90	9	autonomy	autonomy	NOUN
ertr-319	90	10	triggers	trigger	VERB
ertr-319	90	11	perceptions	perception	NOUN
ertr-319	90	12	of	of	ADP
ertr-319	90	13	insecurity	insecurity	NOUN
ertr-319	90	14	and	and	CCONJ
ertr-319	90	15	the	the	DET
ertr-319	90	16	fear	fear	NOUN
ertr-319	90	17	of	of	ADP
ertr-319	90	18	failure	failure	NOUN
ertr-319	90	19	,	,	PUNCT
ertr-319	90	20	thereby	thereby	ADV
ertr-319	90	21	resulting	result	VERB
ertr-319	90	22	in	in	ADP
ertr-319	90	23	resistance	resistance	NOUN
ertr-319	90	24	to	to	PART
ertr-319	90	25	cope	cope	VERB
ertr-319	90	26	with	with	ADP
ertr-319	90	27	external	external	ADJ
ertr-319	90	28	motivator	motivator	NOUN
ertr-319	90	29	and	and	CCONJ
ertr-319	90	30	in	in	ADP
ertr-319	90	31	opposition	opposition	NOUN
ertr-319	90	32	to	to	ADP
ertr-319	90	33	it	it	PRON
ertr-319	90	34	(	(	PUNCT
ertr-319	90	35	ryan	ryan	PROPN
ertr-319	90	36	&	&	CCONJ
ertr-319	90	37	deci	deci	PROPN
ertr-319	90	38	,	,	PUNCT
ertr-319	90	39	2017	2017	NUM
ertr-319	90	40	)	)	PUNCT
ertr-319	90	41	.	.	PUNCT
ertr-319	91	1	while	while	SCONJ
ertr-319	91	2	supporting	support	VERB
ertr-319	91	3	their	their	PRON
ertr-319	91	4	competence	competence	NOUN
ertr-319	91	5	by	by	ADP
ertr-319	91	6	enabling	enable	VERB
ertr-319	91	7	easy	easy	ADJ
ertr-319	91	8	and	and	CCONJ
ertr-319	91	9	quick	quick	ADJ
ertr-319	91	10	decision	decision	NOUN
ertr-319	91	11	-	-	PUNCT
ertr-319	91	12	making	making	NOUN
ertr-319	91	13	,	,	PUNCT
ertr-319	91	14	limited	limited	ADJ
ertr-319	91	15	range	range	NOUN
ertr-319	91	16	of	of	ADP
ertr-319	91	17	highly	highly	ADV
ertr-319	91	18	-	-	PUNCT
ertr-319	91	19	accurate	accurate	ADJ
ertr-319	91	20	options	option	NOUN
ertr-319	91	21	restricts	restrict	VERB
ertr-319	91	22	tourists	tourist	NOUN
ertr-319	91	23	’	'	PUNCT
ertr-319	91	24	autonomy	autonomy	NOUN
ertr-319	91	25	through	through	ADP
ertr-319	91	26	lack	lack	NOUN
ertr-319	91	27	of	of	ADP
ertr-319	91	28	variety	variety	NOUN
ertr-319	91	29	and	and	CCONJ
ertr-319	91	30	choice	choice	NOUN
ertr-319	91	31	and	and	CCONJ
ertr-319	91	32	perceptions	perception	NOUN
ertr-319	91	33	of	of	ADP
ertr-319	91	34	control	control	NOUN
ertr-319	91	35	,	,	PUNCT
ertr-319	91	36	which	which	PRON
ertr-319	91	37	is	be	AUX
ertr-319	91	38	taken	take	VERB
ertr-319	91	39	away	away	ADV
ertr-319	91	40	by	by	ADP
ertr-319	91	41	the	the	DET
ertr-319	91	42	service	service	NOUN
ertr-319	91	43	provider	provider	NOUN
ertr-319	91	44	.	.	PUNCT
ertr-319	92	1	this	this	PRON
ertr-319	92	2	can	can	AUX
ertr-319	92	3	cause	cause	VERB
ertr-319	92	4	negative	negative	ADJ
ertr-319	92	5	attitudes	attitude	NOUN
ertr-319	92	6	toward	toward	ADP
ertr-319	92	7	the	the	DET
ertr-319	92	8	service	service	NOUN
ertr-319	92	9	provider	provider	NOUN
ertr-319	92	10	and	and	CCONJ
ertr-319	92	11	negation	negation	NOUN
ertr-319	92	12	of	of	ADP
ertr-319	92	13	is	be	AUX
ertr-319	92	14	usefulness	usefulness	NOUN
ertr-319	92	15	,	,	PUNCT
ertr-319	92	16	followed	follow	VERB
ertr-319	92	17	by	by	ADP
ertr-319	92	18	the	the	DET
ertr-319	92	19	decision	decision	NOUN
ertr-319	92	20	to	to	PART
ertr-319	92	21	abandon	abandon	VERB
ertr-319	92	22	the	the	DET
ertr-319	92	23	is	be	AUX
ertr-319	92	24	.	.	PUNCT
ertr-319	93	1	in	in	ADP
ertr-319	93	2	this	this	DET
ertr-319	93	3	situation	situation	NOUN
ertr-319	93	4	,	,	PUNCT
ertr-319	93	5	regaining	regain	VERB
ertr-319	93	6	control	control	NOUN
ertr-319	93	7	over	over	ADP
ertr-319	93	8	personalisation	personalisation	NOUN
ertr-319	93	9	settings	setting	NOUN
ertr-319	93	10	becomes	become	VERB
ertr-319	93	11	an	an	DET
ertr-319	93	12	instrument	instrument	NOUN
ertr-319	93	13	to	to	PART
ertr-319	93	14	support	support	VERB
ertr-319	93	15	autonomy	autonomy	NOUN
ertr-319	93	16	,	,	PUNCT
ertr-319	93	17	while	while	SCONJ
ertr-319	93	18	the	the	DET
ertr-319	93	19	presence	presence	NOUN
ertr-319	93	20	of	of	ADP
ertr-319	93	21	customer	customer	NOUN
ertr-319	93	22	support	support	NOUN
ertr-319	93	23	and	and	CCONJ
ertr-319	93	24	perception	perception	NOUN
ertr-319	93	25	of	of	ADP
ertr-319	93	26	caring	care	VERB
ertr-319	93	27	environment	environment	NOUN
ertr-319	93	28	targets	target	NOUN
ertr-319	93	29	relatedness	relatedness	NOUN
ertr-319	93	30	,	,	PUNCT
ertr-319	93	31	which	which	PRON
ertr-319	93	32	refers	refer	VERB
ertr-319	93	33	to	to	ADP
ertr-319	93	34	the	the	DET
ertr-319	93	35	feeling	feeling	NOUN
ertr-319	93	36	of	of	ADP
ertr-319	93	37	being	be	AUX
ertr-319	93	38	cared	care	VERB
ertr-319	93	39	about	about	ADP
ertr-319	93	40	,	,	PUNCT
ertr-319	93	41	responded	respond	VERB
ertr-319	93	42	to	to	ADP
ertr-319	93	43	,	,	PUNCT
ertr-319	93	44	and	and	CCONJ
ertr-319	93	45	not	not	PART
ertr-319	93	46	being	be	AUX
ertr-319	93	47	rejected	reject	VERB
ertr-319	93	48	.	.	PUNCT
ertr-319	94	1	according	accord	VERB
ertr-319	94	2	to	to	ADP
ertr-319	94	3	sdt	sdt	PROPN
ertr-319	94	4	,	,	PUNCT
ertr-319	94	5	such	such	ADJ
ertr-319	94	6	e	e	NOUN
ertr-319	94	7	-	-	NOUN
ertr-319	94	8	review	review	NOUN
ertr-319	94	9	of	of	ADP
ertr-319	94	10	tourism	tourism	NOUN
ertr-319	94	11	research	research	NOUN
ertr-319	94	12	(	(	PUNCT
ertr-319	94	13	ertr	ertr	NOUN
ertr-319	94	14	)	)	PUNCT
ertr-319	94	15	,	,	PUNCT
ertr-319	94	16	vol	vol	NOUN
ertr-319	94	17	.	.	PROPN
ertr-319	94	18	16	16	NUM
ertr-319	94	19	,	,	PUNCT
ertr-319	94	20	no	no	INTJ
ertr-319	94	21	.	.	PUNCT
ertr-319	94	22	2/3	2/3	NUM
ertr-319	94	23	,	,	PUNCT
ertr-319	94	24	2019	2019	NUM
ertr-319	94	25	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	94	26	71	71	NUM
ertr-319	94	27	activities	activity	NOUN
ertr-319	94	28	can	can	AUX
ertr-319	94	29	leverage	leverage	VERB
ertr-319	94	30	perceptions	perception	NOUN
ertr-319	94	31	of	of	ADP
ertr-319	94	32	competence	competence	NOUN
ertr-319	94	33	and	and	CCONJ
ertr-319	94	34	autonomy	autonomy	NOUN
ertr-319	94	35	and	and	CCONJ
ertr-319	94	36	attitudes	attitude	NOUN
ertr-319	94	37	toward	toward	ADP
ertr-319	94	38	the	the	PRON
ertr-319	94	39	is	be	AUX
ertr-319	94	40	(	(	PUNCT
ertr-319	94	41	lee	lee	PROPN
ertr-319	94	42	et	et	PROPN
ertr-319	94	43	al	al	PROPN
ertr-319	94	44	.	.	PROPN
ertr-319	94	45	,	,	PUNCT
ertr-319	94	46	2015	2015	NUM
ertr-319	94	47	;	;	PUNCT
ertr-319	94	48	nikou	nikou	X
ertr-319	94	49	&	&	CCONJ
ertr-319	94	50	economides	economide	NOUN
ertr-319	94	51	,	,	PUNCT
ertr-319	94	52	2017	2017	NUM
ertr-319	94	53	)	)	PUNCT
ertr-319	94	54	.	.	PUNCT
ertr-319	95	1	as	as	ADP
ertr-319	95	2	a	a	DET
ertr-319	95	3	result	result	NOUN
ertr-319	95	4	,	,	PUNCT
ertr-319	95	5	personalisation	personalisation	NOUN
ertr-319	95	6	requires	require	VERB
ertr-319	95	7	a	a	DET
ertr-319	95	8	complex	complex	ADJ
ertr-319	95	9	strategy	strategy	NOUN
ertr-319	95	10	to	to	PART
ertr-319	95	11	minimise	minimise	VERB
ertr-319	95	12	the	the	DET
ertr-319	95	13	risk	risk	NOUN
ertr-319	95	14	of	of	ADP
ertr-319	95	15	is	be	AUX
ertr-319	95	16	abundance	abundance	NOUN
ertr-319	95	17	.	.	PUNCT
ertr-319	96	1	lastly	lastly	ADV
ertr-319	96	2	,	,	PUNCT
ertr-319	96	3	a	a	DET
ertr-319	96	4	selection	selection	NOUN
ertr-319	96	5	of	of	ADP
ertr-319	96	6	options	option	NOUN
ertr-319	96	7	is	be	AUX
ertr-319	96	8	the	the	DET
ertr-319	96	9	only	only	ADJ
ertr-319	96	10	situation	situation	NOUN
ertr-319	96	11	,	,	PUNCT
ertr-319	96	12	described	describe	VERB
ertr-319	96	13	by	by	ADP
ertr-319	96	14	tourists	tourist	NOUN
ertr-319	96	15	as	as	ADP
ertr-319	96	16	supportive	supportive	ADJ
ertr-319	96	17	and	and	CCONJ
ertr-319	96	18	convenient	convenient	ADJ
ertr-319	96	19	for	for	ADP
ertr-319	96	20	decision	decision	NOUN
ertr-319	96	21	-	-	PUNCT
ertr-319	96	22	making	making	NOUN
ertr-319	96	23	and	and	CCONJ
ertr-319	96	24	easy	easy	ADJ
ertr-319	96	25	to	to	PART
ertr-319	96	26	use	use	VERB
ertr-319	96	27	and	and	CCONJ
ertr-319	96	28	not	not	PART
ertr-319	96	29	being	be	AUX
ertr-319	96	30	associated	associate	VERB
ertr-319	96	31	with	with	ADP
ertr-319	96	32	the	the	DET
ertr-319	96	33	negative	negative	ADJ
ertr-319	96	34	effect	effect	NOUN
ertr-319	96	35	on	on	ADP
ertr-319	96	36	autonomy	autonomy	NOUN
ertr-319	96	37	and	and	CCONJ
ertr-319	96	38	competence	competence	NOUN
ertr-319	96	39	.	.	PUNCT
ertr-319	97	1	a	a	DET
ertr-319	97	2	range	range	NOUN
ertr-319	97	3	of	of	ADP
ertr-319	97	4	relatively	relatively	ADV
ertr-319	97	5	relevant	relevant	ADJ
ertr-319	97	6	options	option	NOUN
ertr-319	97	7	engages	engage	VERB
ertr-319	97	8	tourists	tourist	NOUN
ertr-319	97	9	in	in	ADP
ertr-319	97	10	the	the	DET
ertr-319	97	11	selection	selection	NOUN
ertr-319	97	12	process	process	NOUN
ertr-319	97	13	so	so	SCONJ
ertr-319	97	14	that	that	SCONJ
ertr-319	97	15	they	they	PRON
ertr-319	97	16	feel	feel	VERB
ertr-319	97	17	“	"	PUNCT
ertr-319	97	18	interested	interested	ADJ
ertr-319	97	19	”	"	PUNCT
ertr-319	97	20	and	and	CCONJ
ertr-319	97	21	“	"	PUNCT
ertr-319	97	22	doing	do	VERB
ertr-319	97	23	careful	careful	ADJ
ertr-319	97	24	choice	choice	NOUN
ertr-319	97	25	”	"	PUNCT
ertr-319	97	26	on	on	ADP
ertr-319	97	27	the	the	DET
ertr-319	97	28	one	one	NUM
ertr-319	97	29	hand	hand	NOUN
ertr-319	97	30	,	,	PUNCT
ertr-319	97	31	and	and	CCONJ
ertr-319	97	32	“	"	PUNCT
ertr-319	97	33	secure	secure	ADJ
ertr-319	97	34	”	"	PUNCT
ertr-319	97	35	and	and	CCONJ
ertr-319	97	36	“	"	PUNCT
ertr-319	97	37	comfortable	comfortable	ADJ
ertr-319	97	38	”	"	PUNCT
ertr-319	97	39	,	,	PUNCT
ertr-319	97	40	on	on	ADP
ertr-319	97	41	the	the	DET
ertr-319	97	42	other	other	ADJ
ertr-319	97	43	.	.	PUNCT
ertr-319	98	1	one	one	NUM
ertr-319	98	2	of	of	ADP
ertr-319	98	3	the	the	DET
ertr-319	98	4	tourists	tourist	NOUN
ertr-319	98	5	said	say	VERB
ertr-319	98	6	that	that	SCONJ
ertr-319	98	7	“	"	PUNCT
ertr-319	98	8	i	i	PRON
ertr-319	98	9	will	will	AUX
ertr-319	98	10	only	only	ADV
ertr-319	98	11	read	read	VERB
ertr-319	98	12	first	first	ADJ
ertr-319	98	13	1	1	NUM
ertr-319	98	14	-	-	SYM
ertr-319	98	15	2	2	NUM
ertr-319	98	16	pages	page	NOUN
ertr-319	98	17	as	as	ADP
ertr-319	98	18	maximum	maximum	ADJ
ertr-319	98	19	…	…	PUNCT
ertr-319	98	20	but	but	CCONJ
ertr-319	98	21	if	if	SCONJ
ertr-319	98	22	i	i	PRON
ertr-319	98	23	do	do	AUX
ertr-319	98	24	n’t	not	PART
ertr-319	98	25	see	see	VERB
ertr-319	98	26	that	that	SCONJ
ertr-319	98	27	this	this	DET
ertr-319	98	28	website	website	NOUN
ertr-319	98	29	has	have	VERB
ertr-319	98	30	more	more	ADJ
ertr-319	98	31	options	option	NOUN
ertr-319	98	32	,	,	PUNCT
ertr-319	98	33	i	i	PRON
ertr-319	98	34	will	will	AUX
ertr-319	98	35	also	also	ADV
ertr-319	98	36	search	search	VERB
ertr-319	98	37	via	via	ADP
ertr-319	98	38	other	other	ADJ
ertr-319	98	39	websites	website	NOUN
ertr-319	98	40	to	to	PART
ertr-319	98	41	compare	compare	VERB
ertr-319	98	42	.	.	PUNCT
ertr-319	98	43	”	"	PUNCT
ertr-319	99	1	sdt	sdt	PROPN
ertr-319	99	2	states	state	VERB
ertr-319	99	3	that	that	SCONJ
ertr-319	99	4	relevant	relevant	ADJ
ertr-319	99	5	challenge	challenge	NOUN
ertr-319	99	6	and	and	CCONJ
ertr-319	99	7	encouragement	encouragement	NOUN
ertr-319	99	8	to	to	ADP
ertr-319	99	9	self	self	NOUN
ertr-319	99	10	-	-	PUNCT
ertr-319	99	11	regulate	regulate	NOUN
ertr-319	99	12	are	be	AUX
ertr-319	99	13	the	the	DET
ertr-319	99	14	means	mean	NOUN
ertr-319	99	15	to	to	PART
ertr-319	99	16	support	support	VERB
ertr-319	99	17	competence	competence	NOUN
ertr-319	99	18	and	and	CCONJ
ertr-319	99	19	autonomy	autonomy	NOUN
ertr-319	99	20	(	(	PUNCT
ertr-319	99	21	ryan	ryan	PROPN
ertr-319	99	22	&	&	CCONJ
ertr-319	99	23	deci	deci	PROPN
ertr-319	99	24	,	,	PUNCT
ertr-319	99	25	2017	2017	NUM
ertr-319	99	26	)	)	PUNCT
ertr-319	99	27	.	.	PUNCT
ertr-319	100	1	the	the	DET
ertr-319	100	2	case	case	NOUN
ertr-319	100	3	with	with	ADP
ertr-319	100	4	irrelevant	irrelevant	ADJ
ertr-319	100	5	options	option	NOUN
ertr-319	100	6	being	be	AUX
ertr-319	100	7	excluded	exclude	VERB
ertr-319	100	8	to	to	PART
ertr-319	100	9	decrease	decrease	VERB
ertr-319	100	10	information	information	NOUN
ertr-319	100	11	overload	overload	NOUN
ertr-319	100	12	and	and	CCONJ
ertr-319	100	13	simplify	simplify	VERB
ertr-319	100	14	decision	decision	NOUN
ertr-319	100	15	-	-	PUNCT
ertr-319	100	16	making	making	NOUN
ertr-319	100	17	,	,	PUNCT
ertr-319	100	18	but	but	CCONJ
ertr-319	100	19	with	with	ADP
ertr-319	100	20	a	a	DET
ertr-319	100	21	range	range	NOUN
ertr-319	100	22	of	of	ADP
ertr-319	100	23	relatively	relatively	ADV
ertr-319	100	24	relevant	relevant	ADJ
ertr-319	100	25	solutions	solution	NOUN
ertr-319	100	26	being	be	AUX
ertr-319	100	27	displayed	display	VERB
ertr-319	100	28	to	to	ADP
ertr-319	100	29	tourists	tourist	NOUN
ertr-319	100	30	,	,	PUNCT
ertr-319	100	31	is	be	AUX
ertr-319	100	32	observed	observe	VERB
ertr-319	100	33	as	as	ADP
ertr-319	100	34	the	the	DET
ertr-319	100	35	only	only	ADJ
ertr-319	100	36	situation	situation	NOUN
ertr-319	100	37	that	that	PRON
ertr-319	100	38	supports	support	VERB
ertr-319	100	39	both	both	DET
ertr-319	100	40	competence	competence	NOUN
ertr-319	100	41	and	and	CCONJ
ertr-319	100	42	autonomy	autonomy	NOUN
ertr-319	100	43	and	and	CCONJ
ertr-319	100	44	does	do	AUX
ertr-319	100	45	not	not	PART
ertr-319	100	46	create	create	VERB
ertr-319	100	47	negative	negative	ADJ
ertr-319	100	48	effects	effect	NOUN
ertr-319	100	49	on	on	ADP
ertr-319	100	50	them	they	PRON
ertr-319	100	51	.	.	PUNCT
ertr-319	101	1	conclusion	conclusion	NOUN
ertr-319	101	2	this	this	DET
ertr-319	101	3	study	study	NOUN
ertr-319	101	4	explored	explore	VERB
ertr-319	101	5	tourist	tourist	NOUN
ertr-319	101	6	interactions	interaction	NOUN
ertr-319	101	7	with	with	ADP
ertr-319	101	8	personalised	personalised	ADJ
ertr-319	101	9	content	content	NOUN
ertr-319	101	10	and	and	CCONJ
ertr-319	101	11	explained	explain	VERB
ertr-319	101	12	the	the	DET
ertr-319	101	13	influence	influence	NOUN
ertr-319	101	14	of	of	ADP
ertr-319	101	15	its	its	PRON
ertr-319	101	16	characteristics	characteristic	NOUN
ertr-319	101	17	on	on	ADP
ertr-319	101	18	tourist	tourist	NOUN
ertr-319	101	19	motivations	motivation	NOUN
ertr-319	101	20	,	,	PUNCT
ertr-319	101	21	and	and	CCONJ
ertr-319	101	22	the	the	DET
ertr-319	101	23	subsequent	subsequent	ADJ
ertr-319	101	24	perceptions	perception	NOUN
ertr-319	101	25	on	on	ADP
ertr-319	101	26	the	the	DET
ertr-319	101	27	usefulness	usefulness	NOUN
ertr-319	101	28	and	and	CCONJ
ertr-319	101	29	the	the	DET
ertr-319	101	30	ease	ease	NOUN
ertr-319	101	31	of	of	ADP
ertr-319	101	32	use	use	NOUN
ertr-319	101	33	of	of	ADP
ertr-319	101	34	the	the	PRON
ertr-319	101	35	is	be	AUX
ertr-319	101	36	.	.	PUNCT
ertr-319	102	1	the	the	DET
ertr-319	102	2	findings	finding	NOUN
ertr-319	102	3	confirm	confirm	VERB
ertr-319	102	4	the	the	DET
ertr-319	102	5	high	high	ADJ
ertr-319	102	6	importance	importance	NOUN
ertr-319	102	7	of	of	ADP
ertr-319	102	8	content	content	NOUN
ertr-319	102	9	personalisation	personalisation	NOUN
ertr-319	102	10	but	but	CCONJ
ertr-319	102	11	illustrate	illustrate	VERB
ertr-319	102	12	that	that	SCONJ
ertr-319	102	13	it	it	PRON
ertr-319	102	14	does	do	AUX
ertr-319	102	15	not	not	PART
ertr-319	102	16	guarantee	guarantee	VERB
ertr-319	102	17	positive	positive	ADJ
ertr-319	102	18	tourist	tourist	NOUN
ertr-319	102	19	experience	experience	NOUN
ertr-319	102	20	with	with	ADP
ertr-319	102	21	the	the	DET
ertr-319	102	22	service	service	NOUN
ertr-319	102	23	.	.	PUNCT
ertr-319	103	1	in	in	ADP
ertr-319	103	2	addition	addition	NOUN
ertr-319	103	3	to	to	ADP
ertr-319	103	4	the	the	DET
ertr-319	103	5	straightforward	straightforward	ADJ
ertr-319	103	6	effect	effect	NOUN
ertr-319	103	7	of	of	ADP
ertr-319	103	8	personalised	personalised	ADJ
ertr-319	103	9	content	content	NOUN
ertr-319	103	10	characteristics	characteristic	NOUN
ertr-319	103	11	on	on	ADP
ertr-319	103	12	user	user	NOUN
ertr-319	103	13	perceptions	perception	NOUN
ertr-319	103	14	of	of	ADP
ertr-319	103	15	the	the	PRON
ertr-319	103	16	is	be	AUX
ertr-319	103	17	performance	performance	NOUN
ertr-319	103	18	,	,	PUNCT
ertr-319	103	19	the	the	DET
ertr-319	103	20	process	process	NOUN
ertr-319	103	21	of	of	ADP
ertr-319	103	22	motivation	motivation	NOUN
ertr-319	103	23	creates	create	VERB
ertr-319	103	24	additional	additional	ADJ
ertr-319	103	25	and	and	CCONJ
ertr-319	103	26	sometimes	sometimes	ADV
ertr-319	103	27	ambivalent	ambivalent	ADJ
ertr-319	103	28	effects	effect	NOUN
ertr-319	103	29	between	between	ADP
ertr-319	103	30	these	these	DET
ertr-319	103	31	factors	factor	NOUN
ertr-319	103	32	and	and	CCONJ
ertr-319	103	33	resulting	result	VERB
ertr-319	103	34	behavioural	behavioural	ADJ
ertr-319	103	35	intensions	intension	NOUN
ertr-319	103	36	.	.	PUNCT
ertr-319	104	1	while	while	SCONJ
ertr-319	104	2	a	a	DET
ertr-319	104	3	better	well	ADJ
ertr-319	104	4	understanding	understanding	NOUN
ertr-319	104	5	of	of	ADP
ertr-319	104	6	tourists	tourist	NOUN
ertr-319	104	7	’	'	PUNCT
ertr-319	104	8	interactions	interaction	NOUN
ertr-319	104	9	with	with	ADP
ertr-319	104	10	personalised	personalised	ADJ
ertr-319	104	11	content	content	NOUN
ertr-319	104	12	is	be	AUX
ertr-319	104	13	needed	need	VERB
ertr-319	104	14	,	,	PUNCT
ertr-319	104	15	it	it	PRON
ertr-319	104	16	is	be	AUX
ertr-319	104	17	possible	possible	ADJ
ertr-319	104	18	to	to	ADP
ertr-319	104	19	e	e	VERB
ertr-319	104	20	-	-	NOUN
ertr-319	104	21	review	review	NOUN
ertr-319	104	22	of	of	ADP
ertr-319	104	23	tourism	tourism	NOUN
ertr-319	104	24	research	research	NOUN
ertr-319	104	25	(	(	PUNCT
ertr-319	104	26	ertr	ertr	NOUN
ertr-319	104	27	)	)	PUNCT
ertr-319	104	28	,	,	PUNCT
ertr-319	104	29	vol	vol	NOUN
ertr-319	104	30	.	.	PROPN
ertr-319	105	1	16	16	NUM
ertr-319	105	2	,	,	PUNCT
ertr-319	105	3	no	no	INTJ
ertr-319	105	4	.	.	PUNCT
ertr-319	106	1	2/3	2/3	NUM
ertr-319	106	2	,	,	PUNCT
ertr-319	106	3	2019	2019	NUM
ertr-319	106	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-319	106	5	72	72	NUM
ertr-319	106	6	conclude	conclude	VERB
ertr-319	106	7	that	that	SCONJ
ertr-319	106	8	a	a	DET
ertr-319	106	9	comprehensive	comprehensive	ADJ
ertr-319	106	10	approach	approach	NOUN
ertr-319	106	11	that	that	PRON
ertr-319	106	12	would	would	AUX
ertr-319	106	13	allow	allow	VERB
ertr-319	106	14	to	to	PART
ertr-319	106	15	leverage	leverage	VERB
ertr-319	106	16	the	the	DET
ertr-319	106	17	benefits	benefit	NOUN
ertr-319	106	18	and	and	CCONJ
ertr-319	106	19	control	control	VERB
ertr-319	106	20	the	the	DET
ertr-319	106	21	side	side	ADJ
ertr-319	106	22	effect	effect	NOUN
ertr-319	106	23	of	of	ADP
ertr-319	106	24	personalisation	personalisation	NOUN
ertr-319	106	25	is	be	AUX
ertr-319	106	26	required	require	VERB
ertr-319	106	27	to	to	PART
ertr-319	106	28	minimise	minimise	VERB
ertr-319	106	29	the	the	DET
ertr-319	106	30	risks	risk	NOUN
ertr-319	106	31	of	of	ADP
ertr-319	106	32	this	this	DET
ertr-319	106	33	strategy	strategy	NOUN
ertr-319	106	34	.	.	PUNCT
ertr-319	107	1	references	reference	NOUN
ertr-319	107	2	adomavicius	adomavicius	NOUN
ertr-319	107	3	,	,	PUNCT
ertr-319	107	4	g.	g.	PROPN
ertr-319	107	5	,	,	PUNCT
ertr-319	107	6	&	&	CCONJ
ertr-319	107	7	tuzhilin	tuzhilin	PROPN
ertr-319	107	8	,	,	PUNCT
ertr-319	107	9	a.	a.	NOUN
ertr-319	107	10	(	(	PUNCT
ertr-319	107	11	2015	2015	NUM
ertr-319	107	12	)	)	PUNCT
ertr-319	107	13	.	.	PUNCT
ertr-319	108	1	context	context	NOUN
ertr-319	108	2	-	-	PUNCT
ertr-319	108	3	aware	aware	ADJ
ertr-319	108	4	recommender	recommender	NOUN
ertr-319	108	5	systems	system	NOUN
ertr-319	108	6	.	.	PUNCT
ertr-319	109	1	in	in	ADP
ertr-319	109	2	recommender	recommender	NOUN
ertr-319	109	3	systems	system	NOUN
ertr-319	109	4	handbook	handbook	NOUN
ertr-319	109	5	(	(	PUNCT
ertr-319	109	6	pp	pp	ADJ
ertr-319	109	7	.	.	PUNCT
ertr-319	110	1	191	191	NUM
ertr-319	110	2	-	-	SYM
ertr-319	110	3	226	226	NUM
ertr-319	110	4	):	):	PUNCT
ertr-319	110	5	springer	springer	NOUN
ertr-319	110	6	.	.	PUNCT
ertr-319	111	1	biesta	biesta	PROPN
ertr-319	111	2	,	,	PUNCT
ertr-319	111	3	g.	g.	PROPN
ertr-319	111	4	a.	a.	PROPN
ertr-319	111	5	,	,	PUNCT
ertr-319	111	6	&	&	CCONJ
ertr-319	111	7	mälardalens	mälardalens	PROPN
ertr-319	111	8	högskola	högskola	PROPN
ertr-319	111	9	,	,	PUNCT
ertr-319	111	10	a.	a.	PROPN
ertr-319	111	11	f.	f.	PROPN
ertr-319	111	12	u.	u.	PROPN
ertr-319	112	1	k.	k.	PROPN
ertr-319	113	1	o.	o.	PROPN
ertr-319	113	2	k.	k.	PROPN
ertr-319	114	1	o.	o.	PROPN
ertr-319	114	2	(	(	PUNCT
ertr-319	114	3	2010	2010	NUM
ertr-319	114	4	)	)	PUNCT
ertr-319	114	5	.	.	PUNCT
ertr-319	115	1	pragmatism	pragmatism	NOUN
ertr-319	115	2	and	and	CCONJ
ertr-319	115	3	the	the	DET
ertr-319	115	4	philosophical	philosophical	ADJ
ertr-319	115	5	foundations	foundation	NOUN
ertr-319	115	6	of	of	ADP
ertr-319	115	7	mixed	mixed	ADJ
ertr-319	115	8	methods	method	NOUN
ertr-319	115	9	research	research	NOUN
ertr-319	115	10	.	.	PUNCT
ertr-319	116	1	in	in	ADP
ertr-319	116	2	.	.	PUNCT
ertr-319	117	1	thousand	thousand	NUM
ertr-319	117	2	oaks	oak	NOUN
ertr-319	117	3	,	,	PUNCT
ertr-319	117	4	ca	can	AUX
ertr-319	117	5	:	:	PUNCT
ertr-319	117	6	sage	sage	VERB
ertr-319	117	7	.	.	PUNCT
ertr-319	118	1	buhalis	buhalis	PROPN
ertr-319	118	2	,	,	PUNCT
ertr-319	118	3	d.	d.	PROPN
ertr-319	118	4	,	,	PUNCT
ertr-319	118	5	&	&	CCONJ
ertr-319	118	6	foerste	foerste	PROPN
ertr-319	118	7	,	,	PUNCT
ertr-319	118	8	m.	m.	NOUN
ertr-319	118	9	(	(	PUNCT
ertr-319	118	10	2015	2015	NUM
ertr-319	118	11	)	)	PUNCT
ertr-319	118	12	.	.	PUNCT
ertr-319	119	1	socomo	socomo	NOUN
ertr-319	119	2	marketing	marketing	NOUN
ertr-319	119	3	for	for	ADP
ertr-319	119	4	travel	travel	NOUN
ertr-319	119	5	and	and	CCONJ
ertr-319	119	6	tourism	tourism	NOUN
ertr-319	119	7	:	:	PUNCT
ertr-319	119	8	empowering	empower	VERB
ertr-319	119	9	co	co	NOUN
ertr-319	119	10	-	-	NOUN
ertr-319	119	11	creation	creation	NOUN
ertr-319	119	12	of	of	ADP
ertr-319	119	13	value	value	NOUN
ertr-319	119	14	.	.	PUNCT
ertr-319	120	1	journal	journal	NOUN
ertr-319	120	2	of	of	ADP
ertr-319	120	3	destination	destination	NOUN
ertr-319	120	4	marketing	marketing	NOUN
ertr-319	120	5	&	&	CCONJ
ertr-319	120	6	management	management	NOUN
ertr-319	120	7	,	,	PUNCT
ertr-319	120	8	4(3	4(3	NUM
ertr-319	120	9	)	)	PUNCT
ertr-319	120	10	,	,	PUNCT
ertr-319	120	11	151	151	NUM
ertr-319	120	12	-	-	SYM
ertr-319	120	13	161	161	NUM
ertr-319	120	14	.	.	PUNCT
ertr-319	121	1	creswell	creswell	PROPN
ertr-319	121	2	,	,	PUNCT
ertr-319	121	3	j.	j.	PROPN
ertr-319	121	4	w.	w.	PROPN
ertr-319	121	5	,	,	PUNCT
ertr-319	121	6	&	&	CCONJ
ertr-319	121	7	poth	poth	NOUN
ertr-319	121	8	,	,	PUNCT
ertr-319	121	9	c.	c.	PROPN
ertr-319	121	10	n.	n.	PROPN
ertr-319	121	11	(	(	PUNCT
ertr-319	121	12	2017	2017	NUM
ertr-319	121	13	)	)	PUNCT
ertr-319	121	14	.	.	PUNCT
ertr-319	122	1	qualitative	qualitative	ADJ
ertr-319	122	2	inquiry	inquiry	NOUN
ertr-319	122	3	and	and	CCONJ
ertr-319	122	4	research	research	NOUN
ertr-319	122	5	design	design	NOUN
ertr-319	122	6	:	:	PUNCT
ertr-319	122	7	choosing	choose	VERB
ertr-319	122	8	among	among	ADP
ertr-319	122	9	five	five	NUM
ertr-319	122	10	approaches	approach	NOUN
ertr-319	122	11	:	:	PUNCT
ertr-319	122	12	sage	sage	NOUN
ertr-319	122	13	publications	publication	NOUN
ertr-319	122	14	.	.	PUNCT
ertr-319	123	1	delone	delone	PROPN
ertr-319	123	2	,	,	PUNCT
ertr-319	123	3	w.	w.	PROPN
ertr-319	123	4	h.	h.	PROPN
ertr-319	123	5	,	,	PUNCT
ertr-319	123	6	&	&	CCONJ
ertr-319	123	7	mclean	mclean	PROPN
ertr-319	123	8	,	,	PUNCT
ertr-319	123	9	e.	e.	PROPN
ertr-319	123	10	r.	r.	PROPN
ertr-319	123	11	(	(	PUNCT
ertr-319	123	12	2016	2016	NUM
ertr-319	123	13	)	)	PUNCT
ertr-319	123	14	.	.	PUNCT
ertr-319	124	1	information	information	NOUN
ertr-319	124	2	systems	system	NOUN
ertr-319	124	3	success	success	NOUN
ertr-319	124	4	measurement	measurement	NOUN
ertr-319	124	5	.	.	PUNCT
ertr-319	125	1	foundations	foundation	NOUN
ertr-319	125	2	and	and	CCONJ
ertr-319	125	3	trends	trend	NOUN
ertr-319	125	4	®	®	NOUN
ertr-319	125	5	in	in	ADP
ertr-319	125	6	information	information	NOUN
ertr-319	125	7	systems	system	NOUN
ertr-319	125	8	,	,	PUNCT
ertr-319	125	9	2(1	2(1	NUM
ertr-319	125	10	)	)	PUNCT
ertr-319	125	11	,	,	PUNCT
ertr-319	125	12	1	1	NUM
ertr-319	125	13	-	-	SYM
ertr-319	125	14	116	116	NUM
ertr-319	125	15	.	.	PUNCT
ertr-319	126	1	gavalas	gavala	NOUN
ertr-319	126	2	,	,	PUNCT
ertr-319	126	3	d.	d.	PROPN
ertr-319	126	4	,	,	PUNCT
ertr-319	126	5	konstantopoulos	konstantopoulos	PROPN
ertr-319	126	6	,	,	PUNCT
ertr-319	126	7	c.	c.	PROPN
ertr-319	126	8	,	,	PUNCT
ertr-319	126	9	mastakas	mastakas	PROPN
ertr-319	126	10	,	,	PUNCT
ertr-319	126	11	k.	k.	PROPN
ertr-319	126	12	,	,	PUNCT
ertr-319	126	13	&	&	CCONJ
ertr-319	126	14	pantziou	pantziou	NOUN
ertr-319	126	15	,	,	PUNCT
ertr-319	126	16	g.	g.	PROPN
ertr-319	126	17	(	(	PUNCT
ertr-319	126	18	2014	2014	NUM
ertr-319	126	19	)	)	PUNCT
ertr-319	126	20	.	.	PUNCT
ertr-319	127	1	mobile	mobile	ADJ
ertr-319	127	2	recommender	recommender	NOUN
ertr-319	127	3	systems	system	NOUN
ertr-319	127	4	in	in	ADP
ertr-319	127	5	tourism	tourism	NOUN
ertr-319	127	6	.	.	PUNCT
ertr-319	128	1	journal	journal	PROPN
ertr-319	128	2	of	of	ADP
ertr-319	128	3	network	network	PROPN
ertr-319	128	4	&	&	CCONJ
ertr-319	128	5	computer	computer	NOUN
ertr-319	128	6	applications	application	NOUN
ertr-319	128	7	,	,	PUNCT
ertr-319	128	8	39	39	NUM
ertr-319	128	9	,	,	PUNCT
ertr-319	128	10	319	319	NUM
ertr-319	128	11	-	-	SYM
ertr-319	128	12	333	333	NUM
ertr-319	128	13	.	.	PUNCT
ertr-319	129	1	höpken	höpken	PROPN
ertr-319	129	2	,	,	PUNCT
ertr-319	129	3	w.	w.	PROPN
ertr-319	129	4	,	,	PUNCT
ertr-319	129	5	fuchs	fuchs	PROPN
ertr-319	129	6	,	,	PUNCT
ertr-319	129	7	m.	m.	NOUN
ertr-319	129	8	,	,	PUNCT
ertr-319	129	9	zanker	zanker	NOUN
ertr-319	129	10	,	,	PUNCT
ertr-319	129	11	m.	m.	NOUN
ertr-319	129	12	,	,	PUNCT
ertr-319	129	13	&	&	CCONJ
ertr-319	129	14	beer	beer	NOUN
ertr-319	129	15	,	,	PUNCT
ertr-319	129	16	t.	t.	PROPN
ertr-319	129	17	(	(	PUNCT
ertr-319	129	18	2010	2010	NUM
ertr-319	129	19	)	)	PUNCT
ertr-319	129	20	.	.	PUNCT
ertr-319	130	1	context	context	NOUN
ertr-319	130	2	-	-	PUNCT
ertr-319	130	3	based	base	VERB
ertr-319	130	4	adaptation	adaptation	NOUN
ertr-319	130	5	of	of	ADP
ertr-319	130	6	mobile	mobile	ADJ
ertr-319	130	7	applications	application	NOUN
ertr-319	130	8	in	in	ADP
ertr-319	130	9	tourism	tourism	NOUN
ertr-319	130	10	.	.	PUNCT
ertr-319	131	1	information	information	NOUN
ertr-319	131	2	technology	technology	NOUN
ertr-319	131	3	and	and	CCONJ
ertr-319	131	4	tourism	tourism	NOUN
ertr-319	131	5	,	,	PUNCT
ertr-319	131	6	12(2	12(2	NUM
ertr-319	131	7	)	)	PUNCT
ertr-319	131	8	,	,	PUNCT
ertr-319	131	9	175	175	NUM
ertr-319	131	10	-	-	SYM
ertr-319	131	11	195	195	NUM
ertr-319	131	12	.	.	PUNCT
ertr-319	132	1	kim	kim	PROPN
ertr-319	132	2	,	,	PUNCT
ertr-319	132	3	d.	d.	PROPN
ertr-319	132	4	y.	y.	PROPN
ertr-319	132	5	,	,	PUNCT
ertr-319	132	6	park	park	PROPN
ertr-319	132	7	,	,	PUNCT
ertr-319	132	8	j.	j.	PROPN
ertr-319	132	9	,	,	PUNCT
ertr-319	132	10	&	&	CCONJ
ertr-319	132	11	morrison	morrison	PROPN
ertr-319	132	12	,	,	PUNCT
ertr-319	132	13	a.	a.	NOUN
ertr-319	132	14	m.	m.	NOUN
ertr-319	132	15	(	(	PUNCT
ertr-319	132	16	2008	2008	NUM
ertr-319	132	17	)	)	PUNCT
ertr-319	132	18	.	.	PUNCT
ertr-319	133	1	a	a	DET
ertr-319	133	2	model	model	NOUN
ertr-319	133	3	of	of	ADP
ertr-319	133	4	traveller	traveller	NOUN
ertr-319	133	5	acceptance	acceptance	NOUN
ertr-319	133	6	of	of	ADP
ertr-319	133	7	mobile	mobile	ADJ
ertr-319	133	8	technology	technology	NOUN
ertr-319	133	9	.	.	PUNCT
ertr-319	134	1	international	international	ADJ
ertr-319	134	2	journal	journal	PROPN
ertr-319	134	3	of	of	ADP
ertr-319	134	4	tourism	tourism	NOUN
ertr-319	134	5	research	research	NOUN
ertr-319	134	6	,	,	PUNCT
ertr-319	134	7	10(5	10(5	NUM
ertr-319	134	8	)	)	PUNCT
ertr-319	134	9	,	,	PUNCT
ertr-319	134	10	393	393	NUM
ertr-319	134	11	-	-	SYM
ertr-319	134	12	407	407	NUM
ertr-319	134	13	.	.	PUNCT
ertr-319	135	1	kim	kim	PROPN
ertr-319	135	2	,	,	PUNCT
ertr-319	135	3	t.	t.	PROPN
ertr-319	135	4	g.	g.	PROPN
ertr-319	135	5	,	,	PUNCT
ertr-319	135	6	lee	lee	PROPN
ertr-319	135	7	,	,	PUNCT
ertr-319	135	8	j.	j.	PROPN
ertr-319	135	9	h.	h.	PROPN
ertr-319	135	10	,	,	PUNCT
ertr-319	135	11	&	&	CCONJ
ertr-319	135	12	law	law	PROPN
ertr-319	135	13	,	,	PUNCT
ertr-319	135	14	r.	r.	PROPN
ertr-319	135	15	(	(	PUNCT
ertr-319	135	16	2008	2008	NUM
ertr-319	135	17	)	)	PUNCT
ertr-319	135	18	.	.	PUNCT
ertr-319	136	1	an	an	DET
ertr-319	136	2	empirical	empirical	ADJ
ertr-319	136	3	examination	examination	NOUN
ertr-319	136	4	of	of	ADP
ertr-319	136	5	the	the	DET
ertr-319	136	6	acceptance	acceptance	NOUN
ertr-319	136	7	behaviour	behaviour	NOUN
ertr-319	136	8	of	of	ADP
ertr-319	136	9	hotel	hotel	NOUN
ertr-319	136	10	front	front	ADJ
ertr-319	136	11	office	office	NOUN
ertr-319	136	12	systems	system	NOUN
ertr-319	136	13	:	:	PUNCT
ertr-319	136	14	an	an	DET
ertr-319	136	15	extended	extend	VERB
ertr-319	136	16	technology	technology	NOUN
ertr-319	136	17	acceptance	acceptance	NOUN
ertr-319	136	18	model	model	NOUN
ertr-319	136	19	.	.	PUNCT
ertr-319	137	1	tourism	tourism	NOUN
ertr-319	137	2	management	management	NOUN
ertr-319	137	3	,	,	PUNCT
ertr-319	137	4	29(3	29(3	NUM
ertr-319	137	5	)	)	PUNCT
ertr-319	137	6	,	,	PUNCT
ertr-319	137	7	500	500	NUM
ertr-319	137	8	-	-	SYM
ertr-319	137	9	513	513	NUM
ertr-319	137	10	.	.	PUNCT
ertr-319	138	1	lee	lee	PROPN
ertr-319	138	2	,	,	PUNCT
ertr-319	138	3	y.	y.	PROPN
ertr-319	138	4	,	,	PUNCT
ertr-319	138	5	lee	lee	PROPN
ertr-319	138	6	,	,	PUNCT
ertr-319	138	7	j.	j.	PROPN
ertr-319	138	8	,	,	PUNCT
ertr-319	138	9	&	&	CCONJ
ertr-319	138	10	hwang	hwang	PROPN
ertr-319	138	11	,	,	PUNCT
ertr-319	138	12	y.	y.	PROPN
ertr-319	138	13	(	(	PUNCT
ertr-319	138	14	2015	2015	NUM
ertr-319	138	15	)	)	PUNCT
ertr-319	138	16	.	.	PUNCT
ertr-319	139	1	relating	relate	VERB
ertr-319	139	2	motivation	motivation	NOUN
ertr-319	139	3	to	to	ADP
ertr-319	139	4	information	information	NOUN
ertr-319	139	5	and	and	CCONJ
ertr-319	139	6	communication	communication	NOUN
ertr-319	139	7	technology	technology	NOUN
ertr-319	139	8	acceptance	acceptance	NOUN
ertr-319	139	9	:	:	PUNCT
ertr-319	139	10	self	self	NOUN
ertr-319	139	11	-	-	PUNCT
ertr-319	139	12	determination	determination	NOUN
ertr-319	139	13	theory	theory	NOUN
ertr-319	139	14	perspective	perspective	NOUN
ertr-319	139	15	.	.	PUNCT
ertr-319	140	1	computers	computer	NOUN
ertr-319	140	2	in	in	ADP
ertr-319	140	3	human	human	ADJ
ertr-319	140	4	behavior	behavior	NOUN
ertr-319	140	5	,	,	PUNCT
ertr-319	140	6	51	51	NUM
ertr-319	140	7	,	,	PUNCT
ertr-319	140	8	418	418	NUM
ertr-319	140	9	-	-	SYM
ertr-319	140	10	428	428	NUM
ertr-319	140	11	.	.	PUNCT
ertr-319	140	12	nikou	nikou	PROPN
ertr-319	140	13	,	,	PUNCT
ertr-319	140	14	s.	s.	PROPN
ertr-319	140	15	a.	a.	PROPN
ertr-319	140	16	,	,	PUNCT
ertr-319	140	17	&	&	CCONJ
ertr-319	140	18	economides	economide	NOUN
ertr-319	140	19	,	,	PUNCT
ertr-319	140	20	a.	a.	NOUN
ertr-319	140	21	a.	a.	NOUN
ertr-319	140	22	(	(	PUNCT
ertr-319	140	23	2017	2017	NUM
ertr-319	140	24	)	)	PUNCT
ertr-319	140	25	.	.	PUNCT
ertr-319	141	1	mobile	mobile	NOUN
ertr-319	141	2	-	-	PUNCT
ertr-319	141	3	based	base	VERB
ertr-319	141	4	assessment	assessment	NOUN
ertr-319	141	5	:	:	PUNCT
ertr-319	141	6	integrating	integrate	VERB
ertr-319	141	7	acceptance	acceptance	NOUN
ertr-319	141	8	and	and	CCONJ
ertr-319	141	9	motivational	motivational	ADJ
ertr-319	141	10	factors	factor	NOUN
ertr-319	141	11	into	into	ADP
ertr-319	141	12	a	a	DET
ertr-319	141	13	combined	combined	ADJ
ertr-319	141	14	model	model	NOUN
ertr-319	141	15	of	of	ADP
ertr-319	141	16	self	self	NOUN
ertr-319	141	17	-	-	PUNCT
ertr-319	141	18	determination	determination	NOUN
ertr-319	141	19	theory	theory	NOUN
ertr-319	141	20	and	and	CCONJ
ertr-319	141	21	technology	technology	NOUN
ertr-319	141	22	acceptance	acceptance	NOUN
ertr-319	141	23	.	.	PUNCT
ertr-319	142	1	computers	computer	NOUN
ertr-319	142	2	in	in	ADP
ertr-319	142	3	human	human	ADJ
ertr-319	142	4	behavior	behavior	NOUN
ertr-319	142	5	,	,	PUNCT
ertr-319	142	6	68	68	NUM
ertr-319	142	7	,	,	PUNCT
ertr-319	142	8	83	83	NUM
ertr-319	142	9	-	-	SYM
ertr-319	142	10	95	95	NUM
ertr-319	142	11	.	.	PUNCT
ertr-319	143	1	oulasvirta	oulasvirta	PROPN
ertr-319	143	2	,	,	PUNCT
ertr-319	143	3	a.	a.	PROPN
ertr-319	143	4	,	,	PUNCT
ertr-319	143	5	&	&	CCONJ
ertr-319	143	6	blom	blom	PROPN
ertr-319	143	7	,	,	PUNCT
ertr-319	143	8	j.	j.	PROPN
ertr-319	143	9	(	(	PUNCT
ertr-319	143	10	2008	2008	NUM
ertr-319	143	11	)	)	PUNCT
ertr-319	143	12	.	.	PUNCT
ertr-319	144	1	motivations	motivation	NOUN
ertr-319	144	2	in	in	ADP
ertr-319	144	3	personalisation	personalisation	NOUN
ertr-319	144	4	behaviour	behaviour	NOUN
ertr-319	144	5	.	.	PUNCT
ertr-319	145	1	interacting	interact	VERB
ertr-319	145	2	with	with	ADP
ertr-319	145	3	computers	computer	NOUN
ertr-319	145	4	,	,	PUNCT
ertr-319	145	5	20(1	20(1	NUM
ertr-319	145	6	)	)	PUNCT
ertr-319	145	7	,	,	PUNCT
ertr-319	145	8	1	1	NUM
ertr-319	145	9	-	-	SYM
ertr-319	145	10	16	16	NUM
ertr-319	145	11	.	.	PUNCT
ertr-319	146	1	piccoli	piccoli	PROPN
ertr-319	146	2	,	,	PUNCT
ertr-319	146	3	g.	g.	PROPN
ertr-319	146	4	,	,	PUNCT
ertr-319	146	5	lui	lui	NOUN
ertr-319	146	6	,	,	PUNCT
ertr-319	146	7	t.-w	t.-w	PROPN
ertr-319	146	8	.	.	PROPN
ertr-319	146	9	,	,	PUNCT
ertr-319	146	10	&	&	CCONJ
ertr-319	146	11	grün	grün	PROPN
ertr-319	146	12	,	,	PUNCT
ertr-319	146	13	b.	b.	PROPN
ertr-319	146	14	(	(	PUNCT
ertr-319	146	15	2017	2017	NUM
ertr-319	146	16	)	)	PUNCT
ertr-319	146	17	.	.	PUNCT
ertr-319	147	1	the	the	DET
ertr-319	147	2	impact	impact	NOUN
ertr-319	147	3	of	of	ADP
ertr-319	147	4	it	it	PRON
ertr-319	147	5	-	-	PUNCT
ertr-319	147	6	enabled	enable	VERB
ertr-319	147	7	customer	customer	NOUN
ertr-319	147	8	service	service	NOUN
ertr-319	147	9	systems	system	NOUN
ertr-319	147	10	on	on	ADP
ertr-319	147	11	service	service	NOUN
ertr-319	147	12	personalization	personalization	NOUN
ertr-319	147	13	,	,	PUNCT
ertr-319	147	14	customer	customer	NOUN
ertr-319	147	15	service	service	NOUN
ertr-319	147	16	perceptions	perception	NOUN
ertr-319	147	17	,	,	PUNCT
ertr-319	147	18	and	and	CCONJ
ertr-319	147	19	hotel	hotel	NOUN
ertr-319	147	20	performance	performance	NOUN
ertr-319	147	21	.	.	PUNCT
ertr-319	148	1	tourism	tourism	NOUN
ertr-319	148	2	management	management	NOUN
ertr-319	148	3	,	,	PUNCT
ertr-319	148	4	59	59	NUM
ertr-319	148	5	,	,	PUNCT
ertr-319	148	6	349	349	NUM
ertr-319	148	7	-	-	SYM
ertr-319	148	8	362	362	NUM
ertr-319	148	9	.	.	PUNCT
ertr-319	149	1	pu	pu	PROPN
ertr-319	149	2	,	,	PUNCT
ertr-319	149	3	p.	p.	PROPN
ertr-319	149	4	,	,	PUNCT
ertr-319	149	5	chen	chen	PROPN
ertr-319	149	6	,	,	PUNCT
ertr-319	149	7	l.	l.	PROPN
ertr-319	149	8	,	,	PUNCT
ertr-319	149	9	&	&	CCONJ
ertr-319	149	10	hu	hu	PROPN
ertr-319	149	11	,	,	PUNCT
ertr-319	149	12	r.	r.	PROPN
ertr-319	149	13	(	(	PUNCT
ertr-319	149	14	2011	2011	NUM
ertr-319	149	15	)	)	PUNCT
ertr-319	149	16	.	.	PUNCT
ertr-319	150	1	a	a	DET
ertr-319	150	2	user	user	NOUN
ertr-319	150	3	-	-	PUNCT
ertr-319	150	4	centric	centric	ADJ
ertr-319	150	5	evaluation	evaluation	NOUN
ertr-319	150	6	framework	framework	NOUN
ertr-319	150	7	for	for	ADP
ertr-319	150	8	recommender	recommender	NOUN
ertr-319	150	9	systems	system	NOUN
ertr-319	150	10	.	.	PUNCT
ertr-319	151	1	paper	paper	NOUN
ertr-319	151	2	presented	present	VERB
ertr-319	151	3	at	at	ADP
ertr-319	151	4	the	the	DET
ertr-319	151	5	proceedings	proceeding	NOUN
ertr-319	151	6	of	of	ADP
ertr-319	151	7	the	the	DET
ertr-319	151	8	fifth	fifth	ADJ
ertr-319	151	9	acm	acm	PROPN
ertr-319	151	10	conference	conference	NOUN
ertr-319	151	11	on	on	ADP
ertr-319	151	12	recommender	recommender	NOUN
ertr-319	151	13	systems	system	NOUN
ertr-319	151	14	.	.	PUNCT
ertr-319	152	1	ricci	ricci	PROPN
ertr-319	152	2	,	,	PUNCT
ertr-319	152	3	f.	f.	PROPN
ertr-319	152	4	,	,	PUNCT
ertr-319	152	5	rokach	rokach	NOUN
ertr-319	152	6	,	,	PUNCT
ertr-319	152	7	l.	l.	PROPN
ertr-319	152	8	,	,	PUNCT
ertr-319	152	9	&	&	CCONJ
ertr-319	152	10	shapira	shapira	PROPN
ertr-319	152	11	,	,	PUNCT
ertr-319	152	12	b.	b.	PROPN
ertr-319	152	13	(	(	PUNCT
ertr-319	152	14	2015	2015	NUM
ertr-319	152	15	)	)	PUNCT
ertr-319	152	16	.	.	PUNCT
ertr-319	153	1	recommender	recommender	NOUN
ertr-319	153	2	systems	system	NOUN
ertr-319	153	3	:	:	PUNCT
ertr-319	153	4	introduction	introduction	NOUN
ertr-319	153	5	and	and	CCONJ
ertr-319	153	6	challenges	challenge	NOUN
ertr-319	153	7	.	.	PUNCT
ertr-319	154	1	in	in	ADP
ertr-319	154	2	recommender	recommender	NOUN
ertr-319	154	3	systems	system	NOUN
ertr-319	154	4	handbook	handbook	NOUN
ertr-319	154	5	(	(	PUNCT
ertr-319	154	6	pp	pp	ADJ
ertr-319	154	7	.	.	PUNCT
ertr-319	154	8	1	1	NUM
ertr-319	154	9	-	-	SYM
ertr-319	154	10	34	34	NUM
ertr-319	154	11	):	):	PUNCT
ertr-319	154	12	springer	springer	NOUN
ertr-319	154	13	.	.	PUNCT
ertr-319	155	1	ryan	ryan	PROPN
ertr-319	155	2	,	,	PUNCT
ertr-319	155	3	r.	r.	PROPN
ertr-319	155	4	m.	m.	PROPN
ertr-319	155	5	,	,	PUNCT
ertr-319	155	6	&	&	CCONJ
ertr-319	155	7	deci	deci	PROPN
ertr-319	155	8	,	,	PUNCT
ertr-319	155	9	e.	e.	PROPN
ertr-319	155	10	l.	l.	PROPN
ertr-319	155	11	(	(	PUNCT
ertr-319	155	12	2017	2017	NUM
ertr-319	155	13	)	)	PUNCT
ertr-319	155	14	.	.	PUNCT
ertr-319	156	1	self	self	NOUN
ertr-319	156	2	-	-	PUNCT
ertr-319	156	3	determination	determination	NOUN
ertr-319	156	4	theory	theory	NOUN
ertr-319	156	5	:	:	PUNCT
ertr-319	156	6	basic	basic	ADJ
ertr-319	156	7	psychological	psychological	ADJ
ertr-319	156	8	needs	need	NOUN
ertr-319	156	9	in	in	ADP
ertr-319	156	10	motivation	motivation	NOUN
ertr-319	156	11	,	,	PUNCT
ertr-319	156	12	development	development	NOUN
ertr-319	156	13	,	,	PUNCT
ertr-319	156	14	and	and	CCONJ
ertr-319	156	15	wellness	wellness	NOUN
ertr-319	156	16	.	.	PUNCT
ertr-319	157	1	in	in	ADP
ertr-319	157	2	.	.	PUNCT
ertr-319	158	1	new	new	PROPN
ertr-319	158	2	york	york	PROPN
ertr-319	158	3	,	,	PUNCT
ertr-319	158	4	ny	ny	PROPN
ertr-319	158	5	:	:	PUNCT
ertr-319	158	6	the	the	DET
ertr-319	158	7	guilford	guilford	PROPN
ertr-319	158	8	press	press	PROPN
ertr-319	158	9	.	.	PUNCT
ertr-319	159	1	schwartz	schwartz	PROPN
ertr-319	159	2	,	,	PUNCT
ertr-319	159	3	b.	b.	PROPN
ertr-319	159	4	(	(	PUNCT
ertr-319	159	5	2004	2004	NUM
ertr-319	159	6	)	)	PUNCT
ertr-319	159	7	.	.	PUNCT
ertr-319	160	1	the	the	DET
ertr-319	160	2	paradox	paradox	NOUN
ertr-319	160	3	of	of	ADP
ertr-319	160	4	choice	choice	NOUN
ertr-319	160	5	.	.	PUNCT
ertr-319	161	1	in	in	ADP
ertr-319	161	2	:	:	PUNCT
ertr-319	161	3	harper	harper	NOUN
ertr-319	161	4	collins	collins	PROPN
ertr-319	161	5	new	new	PROPN
ertr-319	161	6	york	york	PROPN
ertr-319	161	7	,	,	PUNCT
ertr-319	161	8	ny	ny	PROPN
ertr-319	161	9	.	.	PROPN
ertr-319	161	10	venkatesh	venkatesh	PROPN
ertr-319	161	11	,	,	PUNCT
ertr-319	161	12	v.	v.	PROPN
ertr-319	161	13	,	,	PUNCT
ertr-319	161	14	thong	thong	PROPN
ertr-319	161	15	,	,	PUNCT
ertr-319	161	16	j.	j.	PROPN
ertr-319	161	17	y.	y.	PROPN
ertr-319	161	18	l.	l.	PROPN
ertr-319	161	19	,	,	PUNCT
ertr-319	161	20	&	&	CCONJ
ertr-319	161	21	xu	xu	PROPN
ertr-319	161	22	,	,	PUNCT
ertr-319	161	23	x.	x.	NOUN
ertr-319	161	24	(	(	PUNCT
ertr-319	161	25	2016	2016	NUM
ertr-319	161	26	)	)	PUNCT
ertr-319	161	27	.	.	PUNCT
ertr-319	162	1	unified	unify	VERB
ertr-319	162	2	theory	theory	NOUN
ertr-319	162	3	of	of	ADP
ertr-319	162	4	acceptance	acceptance	NOUN
ertr-319	162	5	and	and	CCONJ
ertr-319	162	6	use	use	NOUN
ertr-319	162	7	of	of	ADP
ertr-319	162	8	technology	technology	NOUN
ertr-319	162	9	:	:	PUNCT
ertr-319	162	10	a	a	DET
ertr-319	162	11	synthesis	synthesis	NOUN
ertr-319	162	12	and	and	CCONJ
ertr-319	162	13	the	the	DET
ertr-319	162	14	road	road	NOUN
ertr-319	162	15	ahead	ahead	ADV
ertr-319	162	16	.	.	PUNCT
ertr-319	163	1	in	in	ADP
ertr-319	163	2	(	(	PUNCT
ertr-319	163	3	pp	pp	ADJ
ertr-319	163	4	.	.	PUNCT
ertr-319	163	5	328	328	NUM
ertr-319	163	6	-	-	SYM
ertr-319	163	7	376	376	NUM
ertr-319	163	8	):	):	PUNCT
ertr-319	163	9	association	association	NOUN
ertr-319	163	10	for	for	ADP
ertr-319	163	11	information	information	NOUN
ertr-319	163	12	systems	system	NOUN
ertr-319	163	13	.	.	PUNCT
ertr-319	164	1	yin	yin	PROPN
ertr-319	164	2	,	,	PUNCT
ertr-319	164	3	r.	r.	PROPN
ertr-319	164	4	k.	k.	PROPN
ertr-319	164	5	(	(	PUNCT
ertr-319	164	6	2013	2013	NUM
ertr-319	164	7	)	)	PUNCT
ertr-319	164	8	.	.	PUNCT
ertr-319	165	1	case	case	NOUN
ertr-319	165	2	study	study	NOUN
ertr-319	165	3	research	research	NOUN
ertr-319	165	4	:	:	PUNCT
ertr-319	165	5	design	design	NOUN
ertr-319	165	6	and	and	CCONJ
ertr-319	165	7	methods	method	NOUN
ertr-319	165	8	:	:	PUNCT
ertr-319	165	9	los	los	PROPN
ertr-319	165	10	angeles	angeles	PROPN
ertr-319	165	11	,	,	PUNCT
ertr-319	165	12	california	california	PROPN
ertr-319	165	13	:	:	PUNCT
ertr-319	165	14	sage	sage	NOUN
ertr-319	165	15	,	,	PUNCT
ertr-319	165	16	2013	2013	NUM
ertr-319	165	17	.	.	PUNCT
ertr-319	166	1	fifth	fifth	PROPN
ertr-319	166	2	edition	edition	NOUN
ertr-319	166	3	.	.	PUNCT