id	sid	tid	token	lemma	pos
ertr-334	1	1	e	e	X
ertr-334	1	2	-	-	NOUN
ertr-334	1	3	review	review	NOUN
ertr-334	1	4	of	of	ADP
ertr-334	1	5	tourism	tourism	NOUN
ertr-334	1	6	research	research	NOUN
ertr-334	1	7	(	(	PUNCT
ertr-334	1	8	ertr	ertr	NOUN
ertr-334	1	9	)	)	PUNCT
ertr-334	1	10	,	,	PUNCT
ertr-334	1	11	vol	vol	NOUN
ertr-334	1	12	.	.	PROPN
ertr-334	1	13	16	16	NUM
ertr-334	1	14	,	,	PUNCT
ertr-334	1	15	no	no	INTJ
ertr-334	1	16	.	.	PUNCT
ertr-334	2	1	2/3	2/3	NUM
ertr-334	2	2	,	,	PUNCT
ertr-334	2	3	2019	2019	NUM
ertr-334	2	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	2	5	215	215	NUM
ertr-334	2	6	sai	sai	PROPN
ertr-334	2	7	liang	liang	PROPN
ertr-334	2	8	nankai	nankai	PROPN
ertr-334	2	9	university	university	PROPN
ertr-334	2	10	hui	hui	PROPN
ertr-334	2	11	li	li	PROPN
ertr-334	2	12	nankai	nankai	PROPN
ertr-334	2	13	university	university	PROPN
ertr-334	2	14	respond	respond	VERB
ertr-334	2	15	more	more	ADV
ertr-334	2	16	to	to	ADP
ertr-334	2	17	good	good	ADJ
ertr-334	2	18	targets	target	NOUN
ertr-334	2	19	:	:	PUNCT
ertr-334	2	20	an	an	DET
ertr-334	2	21	empirical	empirical	ADJ
ertr-334	2	22	study	study	NOUN
ertr-334	2	23	of	of	ADP
ertr-334	2	24	managerial	managerial	ADJ
ertr-334	2	25	response	response	NOUN
ertr-334	2	26	strategy	strategy	NOUN
ertr-334	2	27	in	in	ADP
ertr-334	2	28	online	online	ADJ
ertr-334	2	29	travel	travel	NOUN
ertr-334	2	30	websites	website	NOUN
ertr-334	2	31	this	this	DET
ertr-334	2	32	paper	paper	NOUN
ertr-334	2	33	focuses	focus	VERB
ertr-334	2	34	on	on	ADP
ertr-334	2	35	the	the	DET
ertr-334	2	36	managerial	managerial	ADJ
ertr-334	2	37	response	response	NOUN
ertr-334	2	38	system	system	NOUN
ertr-334	2	39	which	which	PRON
ertr-334	2	40	is	be	AUX
ertr-334	2	41	prevalent	prevalent	ADJ
ertr-334	2	42	in	in	ADP
ertr-334	2	43	online	online	ADJ
ertr-334	2	44	travel	travel	NOUN
ertr-334	2	45	websites	website	NOUN
ertr-334	2	46	like	like	ADP
ertr-334	2	47	tripadvisor	tripadvisor	NOUN
ertr-334	2	48	and	and	CCONJ
ertr-334	2	49	booking.com	booking.com	PROPN
ertr-334	2	50	.	.	PUNCT
ertr-334	2	51	hotel	hotel	NOUN
ertr-334	2	52	managers	manager	NOUN
ertr-334	2	53	face	face	VERB
ertr-334	2	54	a	a	DET
ertr-334	2	55	trade	trade	NOUN
ertr-334	2	56	-	-	PUNCT
ertr-334	2	57	off	off	NOUN
ertr-334	2	58	between	between	ADP
ertr-334	2	59	the	the	DET
ertr-334	2	60	consumers	consumer	NOUN
ertr-334	2	61	'	'	PART
ertr-334	2	62	growing	grow	VERB
ertr-334	2	63	demands	demand	NOUN
ertr-334	2	64	for	for	ADP
ertr-334	2	65	high	high	ADJ
ertr-334	2	66	-	-	PUNCT
ertr-334	2	67	quality	quality	NOUN
ertr-334	2	68	response	response	NOUN
ertr-334	2	69	contents	content	NOUN
ertr-334	2	70	and	and	CCONJ
ertr-334	2	71	the	the	DET
ertr-334	2	72	rising	rise	VERB
ertr-334	2	73	costs	cost	NOUN
ertr-334	2	74	of	of	ADP
ertr-334	2	75	review	review	NOUN
ertr-334	2	76	management	management	NOUN
ertr-334	2	77	.	.	PUNCT
ertr-334	3	1	one	one	NUM
ertr-334	3	2	aspect	aspect	NOUN
ertr-334	3	3	which	which	PRON
ertr-334	3	4	has	have	AUX
ertr-334	3	5	attracted	attract	VERB
ertr-334	3	6	little	little	ADJ
ertr-334	3	7	academic	academic	ADJ
ertr-334	3	8	attention	attention	NOUN
ertr-334	3	9	is	be	AUX
ertr-334	3	10	how	how	SCONJ
ertr-334	3	11	hotel	hotel	NOUN
ertr-334	3	12	managers	manager	NOUN
ertr-334	3	13	reduce	reduce	VERB
ertr-334	3	14	costs	cost	NOUN
ertr-334	3	15	by	by	ADP
ertr-334	3	16	targeting	target	VERB
ertr-334	3	17	a	a	DET
ertr-334	3	18	small	small	ADJ
ertr-334	3	19	consumer	consumer	NOUN
ertr-334	3	20	group	group	NOUN
ertr-334	3	21	.	.	PUNCT
ertr-334	4	1	the	the	DET
ertr-334	4	2	purpose	purpose	NOUN
ertr-334	4	3	of	of	ADP
ertr-334	4	4	this	this	DET
ertr-334	4	5	study	study	NOUN
ertr-334	4	6	is	be	AUX
ertr-334	4	7	to	to	PART
ertr-334	4	8	identify	identify	VERB
ertr-334	4	9	the	the	DET
ertr-334	4	10	consequences	consequence	NOUN
ertr-334	4	11	of	of	ADP
ertr-334	4	12	responding	respond	VERB
ertr-334	4	13	to	to	ADP
ertr-334	4	14	different	different	ADJ
ertr-334	4	15	consumer	consumer	NOUN
ertr-334	4	16	groups	group	NOUN
ertr-334	4	17	.	.	PUNCT
ertr-334	5	1	through	through	ADP
ertr-334	5	2	constructing	construct	VERB
ertr-334	5	3	a	a	DET
ertr-334	5	4	panel	panel	NOUN
ertr-334	5	5	regression	regression	NOUN
ertr-334	5	6	model	model	NOUN
ertr-334	5	7	with	with	ADP
ertr-334	5	8	hotel	hotel	NOUN
ertr-334	5	9	fixed	fix	VERB
ertr-334	5	10	effect	effect	NOUN
ertr-334	5	11	,	,	PUNCT
ertr-334	5	12	the	the	DET
ertr-334	5	13	authors	author	NOUN
ertr-334	5	14	find	find	VERB
ertr-334	5	15	that	that	SCONJ
ertr-334	5	16	responding	respond	VERB
ertr-334	5	17	more	more	ADJ
ertr-334	5	18	to	to	ADP
ertr-334	5	19	consumers	consumer	NOUN
ertr-334	5	20	who	who	PRON
ertr-334	5	21	have	have	AUX
ertr-334	5	22	ever	ever	ADV
ertr-334	5	23	posted	post	VERB
ertr-334	5	24	more	more	ADV
ertr-334	5	25	lower	low	ADJ
ertr-334	5	26	ratings	rating	NOUN
ertr-334	5	27	can	can	AUX
ertr-334	5	28	boost	boost	VERB
ertr-334	5	29	the	the	DET
ertr-334	5	30	hotels	hotel	NOUN
ertr-334	5	31	'	'	PART
ertr-334	5	32	subsequent	subsequent	ADJ
ertr-334	5	33	review	review	NOUN
ertr-334	5	34	volume	volume	NOUN
ertr-334	5	35	and	and	CCONJ
ertr-334	5	36	ratings	rating	NOUN
ertr-334	5	37	.	.	PUNCT
ertr-334	6	1	however	however	ADV
ertr-334	6	2	,	,	PUNCT
ertr-334	6	3	consumers	consumer	NOUN
ertr-334	6	4	'	'	PART
ertr-334	6	5	review	review	NOUN
ertr-334	6	6	posting	post	VERB
ertr-334	6	7	experience	experience	NOUN
ertr-334	6	8	and	and	CCONJ
ertr-334	6	9	reputation	reputation	NOUN
ertr-334	6	10	in	in	ADP
ertr-334	6	11	the	the	DET
ertr-334	6	12	community	community	NOUN
ertr-334	6	13	are	be	AUX
ertr-334	6	14	not	not	PART
ertr-334	6	15	good	good	ADJ
ertr-334	6	16	criteria	criterion	NOUN
ertr-334	6	17	for	for	SCONJ
ertr-334	6	18	hotel	hotel	NOUN
ertr-334	6	19	managers	manager	NOUN
ertr-334	6	20	to	to	PART
ertr-334	6	21	select	select	VERB
ertr-334	6	22	targets	target	NOUN
ertr-334	6	23	to	to	PART
ertr-334	6	24	give	give	VERB
ertr-334	6	25	responses	response	NOUN
ertr-334	6	26	.	.	PUNCT
ertr-334	7	1	the	the	DET
ertr-334	7	2	study	study	NOUN
ertr-334	7	3	provides	provide	VERB
ertr-334	7	4	implications	implication	NOUN
ertr-334	7	5	for	for	ADP
ertr-334	7	6	tourism	tourism	NOUN
ertr-334	7	7	literature	literature	NOUN
ertr-334	7	8	and	and	CCONJ
ertr-334	7	9	managerial	managerial	ADJ
ertr-334	7	10	insights	insight	NOUN
ertr-334	7	11	for	for	ADP
ertr-334	7	12	the	the	DET
ertr-334	7	13	hotels	hotel	NOUN
ertr-334	7	14	in	in	ADP
ertr-334	7	15	the	the	DET
ertr-334	7	16	travel	travel	NOUN
ertr-334	7	17	websites	website	NOUN
ertr-334	7	18	.	.	PUNCT
ertr-334	8	1	keywords	keyword	NOUN
ertr-334	8	2	:	:	PUNCT
ertr-334	8	3	managerial	managerial	ADJ
ertr-334	8	4	response	response	NOUN
ertr-334	8	5	,	,	PUNCT
ertr-334	8	6	review	review	NOUN
ertr-334	8	7	management	management	NOUN
ertr-334	8	8	,	,	PUNCT
ertr-334	8	9	online	online	ADJ
ertr-334	8	10	reviews	review	NOUN
ertr-334	8	11	,	,	PUNCT
ertr-334	8	12	online	online	ADJ
ertr-334	8	13	travel	travel	NOUN
ertr-334	8	14	community	community	NOUN
ertr-334	8	15	sai	sai	PROPN
ertr-334	8	16	liang	liang	PROPN
ertr-334	8	17	collaborative	collaborative	PROPN
ertr-334	8	18	innovation	innovation	PROPN
ertr-334	8	19	center	center	PROPN
ertr-334	8	20	of	of	ADP
ertr-334	8	21	modern	modern	ADJ
ertr-334	8	22	tourism	tourism	NOUN
ertr-334	8	23	development	development	PROPN
ertr-334	8	24	college	college	PROPN
ertr-334	8	25	of	of	ADP
ertr-334	8	26	tourism	tourism	NOUN
ertr-334	8	27	and	and	CCONJ
ertr-334	8	28	service	service	NOUN
ertr-334	8	29	management	management	NOUN
ertr-334	8	30	nankai	nankai	PROPN
ertr-334	8	31	university	university	PROPN
ertr-334	8	32	38	38	NUM
ertr-334	8	33	tongyan	tongyan	PROPN
ertr-334	8	34	road	road	NOUN
ertr-334	8	35	,	,	PUNCT
ertr-334	8	36	tianjin	tianjin	PROPN
ertr-334	8	37	,	,	PUNCT
ertr-334	8	38	300350	300350	NUM
ertr-334	8	39	p.r.china	p.r.china	ADJ
ertr-334	8	40	phone	phone	NOUN
ertr-334	8	41	:	:	PUNCT
ertr-334	9	1	[	[	X
ertr-334	9	2	86	86	NUM
ertr-334	9	3	]	]	SYM
ertr-334	9	4	022	022	PROPN
ertr-334	9	5	23012938	23012938	NUM
ertr-334	9	6	email	email	NOUN
ertr-334	9	7	:	:	PUNCT
ertr-334	9	8	liangsai@nankai.edu.cn	liangsai@nankai.edu.cn	PROPN
ertr-334	9	9	hui	hui	PROPN
ertr-334	9	10	li	li	PROPN
ertr-334	9	11	college	college	PROPN
ertr-334	9	12	of	of	ADP
ertr-334	9	13	tourism	tourism	NOUN
ertr-334	9	14	and	and	CCONJ
ertr-334	9	15	service	service	NOUN
ertr-334	9	16	management	management	NOUN
ertr-334	9	17	nankai	nankai	PROPN
ertr-334	9	18	university	university	PROPN
ertr-334	9	19	38	38	NUM
ertr-334	9	20	tongyan	tongyan	PROPN
ertr-334	9	21	road	road	NOUN
ertr-334	9	22	,	,	PUNCT
ertr-334	9	23	tianjin	tianjin	PROPN
ertr-334	9	24	,	,	PUNCT
ertr-334	9	25	300350	300350	NUM
ertr-334	9	26	p.r.china	p.r.china	ADJ
ertr-334	9	27	phone	phone	NOUN
ertr-334	9	28	:	:	PUNCT
ertr-334	10	1	[	[	X
ertr-334	10	2	86	86	NUM
ertr-334	10	3	]	]	SYM
ertr-334	10	4	022	022	PROPN
ertr-334	10	5	23012938	23012938	NUM
ertr-334	10	6	email	email	NOUN
ertr-334	10	7	:	:	PUNCT
ertr-334	10	8	lihuihit@126.com	lihuihit@126.com	PROPN
ertr-334	10	9	sai	sai	PROPN
ertr-334	10	10	liang	liang	PROPN
ertr-334	10	11	is	be	AUX
ertr-334	10	12	lecture	lecture	NOUN
ertr-334	10	13	of	of	ADP
ertr-334	10	14	the	the	DET
ertr-334	10	15	collaborative	collaborative	ADJ
ertr-334	10	16	innovation	innovation	NOUN
ertr-334	10	17	center	center	NOUN
ertr-334	10	18	of	of	ADP
ertr-334	10	19	modern	modern	ADJ
ertr-334	10	20	tourism	tourism	NOUN
ertr-334	10	21	development	development	NOUN
ertr-334	10	22	and	and	CCONJ
ertr-334	10	23	the	the	DET
ertr-334	10	24	college	college	NOUN
ertr-334	10	25	of	of	ADP
ertr-334	10	26	tourism	tourism	NOUN
ertr-334	10	27	and	and	CCONJ
ertr-334	10	28	service	service	NOUN
ertr-334	10	29	management	management	NOUN
ertr-334	10	30	at	at	ADP
ertr-334	10	31	the	the	DET
ertr-334	10	32	nankai	nankai	PROPN
ertr-334	10	33	university	university	PROPN
ertr-334	10	34	,	,	PUNCT
ertr-334	10	35	china	china	PROPN
ertr-334	10	36	.	.	PUNCT
ertr-334	11	1	his	his	PRON
ertr-334	11	2	current	current	ADJ
ertr-334	11	3	research	research	NOUN
ertr-334	11	4	focuses	focus	VERB
ertr-334	11	5	on	on	ADP
ertr-334	11	6	e	e	NOUN
ertr-334	11	7	-	-	NOUN
ertr-334	11	8	tourism	tourism	NOUN
ertr-334	11	9	,	,	PUNCT
ertr-334	11	10	online	online	ADJ
ertr-334	11	11	review	review	NOUN
ertr-334	11	12	,	,	PUNCT
ertr-334	11	13	and	and	CCONJ
ertr-334	11	14	social	social	ADJ
ertr-334	11	15	media	medium	NOUN
ertr-334	11	16	.	.	PUNCT
ertr-334	12	1	hui	hui	PROPN
ertr-334	12	2	li	li	PROPN
ertr-334	12	3	is	be	AUX
ertr-334	12	4	professor	professor	NOUN
ertr-334	12	5	of	of	ADP
ertr-334	12	6	the	the	DET
ertr-334	12	7	college	college	PROPN
ertr-334	12	8	of	of	ADP
ertr-334	12	9	tourism	tourism	NOUN
ertr-334	12	10	and	and	CCONJ
ertr-334	12	11	service	service	NOUN
ertr-334	12	12	management	management	NOUN
ertr-334	12	13	at	at	ADP
ertr-334	12	14	the	the	DET
ertr-334	12	15	nankai	nankai	PROPN
ertr-334	12	16	university	university	PROPN
ertr-334	12	17	,	,	PUNCT
ertr-334	12	18	china	china	PROPN
ertr-334	12	19	.	.	PUNCT
ertr-334	13	1	his	his	PRON
ertr-334	13	2	current	current	ADJ
ertr-334	13	3	research	research	NOUN
ertr-334	13	4	focuses	focus	VERB
ertr-334	13	5	on	on	ADP
ertr-334	13	6	case	case	NOUN
ertr-334	13	7	-	-	PUNCT
ertr-334	13	8	based	base	VERB
ertr-334	13	9	reasoning	reasoning	NOUN
ertr-334	13	10	of	of	ADP
ertr-334	13	11	tourism	tourism	NOUN
ertr-334	13	12	,	,	PUNCT
ertr-334	13	13	tourism	tourism	NOUN
ertr-334	13	14	informatics	informatic	NOUN
ertr-334	13	15	,	,	PUNCT
ertr-334	13	16	data	data	NOUN
ertr-334	13	17	mining	mining	NOUN
ertr-334	13	18	,	,	PUNCT
ertr-334	13	19	and	and	CCONJ
ertr-334	13	20	electronic	electronic	ADJ
ertr-334	13	21	commerce	commerce	NOUN
ertr-334	13	22	.	.	PUNCT
ertr-334	14	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-334	14	2	mailto:liangsai@nankai.edu.cn	mailto:liangsai@nankai.edu.cn	PROPN
ertr-334	14	3	mailto:lihuihit@126.com	mailto:lihuihit@126.com	X
ertr-334	14	4	e	e	NOUN
ertr-334	14	5	-	-	NOUN
ertr-334	14	6	review	review	NOUN
ertr-334	14	7	of	of	ADP
ertr-334	14	8	tourism	tourism	NOUN
ertr-334	14	9	research	research	NOUN
ertr-334	14	10	(	(	PUNCT
ertr-334	14	11	ertr	ertr	NOUN
ertr-334	14	12	)	)	PUNCT
ertr-334	14	13	,	,	PUNCT
ertr-334	14	14	vol	vol	NOUN
ertr-334	14	15	.	.	PROPN
ertr-334	14	16	16	16	NUM
ertr-334	14	17	,	,	PUNCT
ertr-334	14	18	no	no	INTJ
ertr-334	14	19	.	.	PUNCT
ertr-334	14	20	2/3	2/3	NUM
ertr-334	14	21	,	,	PUNCT
ertr-334	14	22	2019	2019	NUM
ertr-334	14	23	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	14	24	216	216	NUM
ertr-334	14	25	introduction	introduction	NOUN
ertr-334	14	26	most	most	ADV
ertr-334	14	27	online	online	ADJ
ertr-334	14	28	travel	travel	NOUN
ertr-334	14	29	communities	community	NOUN
ertr-334	14	30	(	(	PUNCT
ertr-334	14	31	octs	oct	NOUN
ertr-334	14	32	)	)	PUNCT
ertr-334	14	33	,	,	PUNCT
ertr-334	14	34	such	such	ADJ
ertr-334	14	35	as	as	ADP
ertr-334	14	36	tripadvisor	tripadvisor	PROPN
ertr-334	14	37	and	and	CCONJ
ertr-334	14	38	booking.com	booking.com	PROPN
ertr-334	14	39	have	have	AUX
ertr-334	14	40	applied	apply	VERB
ertr-334	14	41	managerial	managerial	ADJ
ertr-334	14	42	response	response	NOUN
ertr-334	14	43	system	system	NOUN
ertr-334	14	44	to	to	PART
ertr-334	14	45	allow	allow	VERB
ertr-334	14	46	hotel	hotel	NOUN
ertr-334	14	47	managers	manager	NOUN
ertr-334	14	48	to	to	PART
ertr-334	14	49	deal	deal	VERB
ertr-334	14	50	with	with	ADP
ertr-334	14	51	online	online	ADJ
ertr-334	14	52	service	service	NOUN
ertr-334	14	53	failures	failure	NOUN
ertr-334	14	54	as	as	ADV
ertr-334	14	55	well	well	ADV
ertr-334	14	56	as	as	ADP
ertr-334	14	57	to	to	PART
ertr-334	14	58	manage	manage	VERB
ertr-334	14	59	consumers	consumer	NOUN
ertr-334	14	60	'	'	PART
ertr-334	14	61	online	online	ADJ
ertr-334	14	62	reviews	review	NOUN
ertr-334	14	63	through	through	ADP
ertr-334	14	64	a	a	DET
ertr-334	14	65	cost	cost	NOUN
ertr-334	14	66	-	-	PUNCT
ertr-334	14	67	saving	save	VERB
ertr-334	14	68	method	method	NOUN
ertr-334	14	69	(	(	PUNCT
ertr-334	14	70	gu	gu	NOUN
ertr-334	14	71	and	and	CCONJ
ertr-334	14	72	ye	ye	NOUN
ertr-334	14	73	,	,	PUNCT
ertr-334	14	74	2014	2014	NUM
ertr-334	14	75	;	;	PUNCT
ertr-334	14	76	proserpio	proserpio	NOUN
ertr-334	14	77	and	and	CCONJ
ertr-334	14	78	zervas	zervas	NOUN
ertr-334	14	79	,	,	PUNCT
ertr-334	14	80	2017	2017	NUM
ertr-334	14	81	)	)	PUNCT
ertr-334	14	82	.	.	PUNCT
ertr-334	15	1	the	the	DET
ertr-334	15	2	main	main	ADJ
ertr-334	15	3	purpose	purpose	NOUN
ertr-334	15	4	of	of	ADP
ertr-334	15	5	early	early	ADJ
ertr-334	15	6	literature	literature	NOUN
ertr-334	15	7	around	around	ADP
ertr-334	15	8	managerial	managerial	ADJ
ertr-334	15	9	response	response	NOUN
ertr-334	15	10	was	be	AUX
ertr-334	15	11	to	to	PART
ertr-334	15	12	identify	identify	VERB
ertr-334	15	13	the	the	DET
ertr-334	15	14	effectiveness	effectiveness	NOUN
ertr-334	15	15	of	of	ADP
ertr-334	15	16	applying	apply	VERB
ertr-334	15	17	such	such	ADJ
ertr-334	15	18	strategy	strategy	NOUN
ertr-334	15	19	thus	thus	ADV
ertr-334	15	20	promote	promote	VERB
ertr-334	15	21	hotel	hotel	NOUN
ertr-334	15	22	managers	manager	NOUN
ertr-334	15	23	starting	start	VERB
ertr-334	15	24	to	to	PART
ertr-334	15	25	respond	respond	VERB
ertr-334	15	26	their	their	PRON
ertr-334	15	27	consumers	consumer	NOUN
ertr-334	15	28	.	.	PUNCT
ertr-334	16	1	through	through	ADP
ertr-334	16	2	different	different	ADJ
ertr-334	16	3	perspectives	perspective	NOUN
ertr-334	16	4	,	,	PUNCT
ertr-334	16	5	lots	lot	NOUN
ertr-334	16	6	of	of	ADP
ertr-334	16	7	prior	prior	ADJ
ertr-334	16	8	studies	study	NOUN
ertr-334	16	9	have	have	AUX
ertr-334	16	10	found	find	VERB
ertr-334	16	11	that	that	SCONJ
ertr-334	16	12	when	when	SCONJ
ertr-334	16	13	hotels	hotel	NOUN
ertr-334	16	14	begin	begin	VERB
ertr-334	16	15	to	to	PART
ertr-334	16	16	use	use	VERB
ertr-334	16	17	managerial	managerial	ADJ
ertr-334	16	18	responses	response	NOUN
ertr-334	16	19	,	,	PUNCT
ertr-334	16	20	their	their	PRON
ertr-334	16	21	subsequent	subsequent	ADJ
ertr-334	16	22	performance	performance	NOUN
ertr-334	16	23	will	will	AUX
ertr-334	16	24	be	be	AUX
ertr-334	16	25	improved	improve	VERB
ertr-334	16	26	(	(	PUNCT
ertr-334	16	27	chen	chen	PROPN
ertr-334	16	28	et	et	PROPN
ertr-334	16	29	al	al	PROPN
ertr-334	16	30	.	.	PROPN
ertr-334	16	31	,	,	PUNCT
ertr-334	16	32	2018	2018	NUM
ertr-334	16	33	;	;	PUNCT
ertr-334	16	34	xie	xie	PROPN
ertr-334	16	35	,	,	PUNCT
ertr-334	16	36	zhang	zhang	PROPN
ertr-334	16	37	,	,	PUNCT
ertr-334	16	38	and	and	CCONJ
ertr-334	16	39	zhang	zhang	PROPN
ertr-334	16	40	,	,	PUNCT
ertr-334	16	41	2014	2014	NUM
ertr-334	16	42	)	)	PUNCT
ertr-334	16	43	.	.	PUNCT
ertr-334	17	1	given	give	VERB
ertr-334	17	2	the	the	DET
ertr-334	17	3	importance	importance	NOUN
ertr-334	17	4	of	of	ADP
ertr-334	17	5	managerial	managerial	ADJ
ertr-334	17	6	response	response	NOUN
ertr-334	17	7	,	,	PUNCT
ertr-334	17	8	after	after	SCONJ
ertr-334	17	9	most	most	ADJ
ertr-334	17	10	hotel	hotel	NOUN
ertr-334	17	11	managers	manager	NOUN
ertr-334	17	12	have	have	AUX
ertr-334	17	13	started	start	VERB
ertr-334	17	14	to	to	PART
ertr-334	17	15	use	use	VERB
ertr-334	17	16	this	this	DET
ertr-334	17	17	strategy	strategy	NOUN
ertr-334	17	18	,	,	PUNCT
ertr-334	17	19	another	another	DET
ertr-334	17	20	question	question	NOUN
ertr-334	17	21	is	be	AUX
ertr-334	17	22	how	how	SCONJ
ertr-334	17	23	to	to	PART
ertr-334	17	24	apply	apply	VERB
ertr-334	17	25	this	this	DET
ertr-334	17	26	strategy	strategy	NOUN
ertr-334	17	27	through	through	ADP
ertr-334	17	28	an	an	DET
ertr-334	17	29	effective	effective	ADJ
ertr-334	17	30	manner	manner	NOUN
ertr-334	17	31	.	.	PUNCT
ertr-334	18	1	several	several	ADJ
ertr-334	18	2	studies	study	NOUN
ertr-334	18	3	have	have	AUX
ertr-334	18	4	answered	answer	VERB
ertr-334	18	5	this	this	DET
ertr-334	18	6	question	question	NOUN
ertr-334	18	7	from	from	ADP
ertr-334	18	8	different	different	ADJ
ertr-334	18	9	perspectives	perspective	NOUN
ertr-334	18	10	.	.	PUNCT
ertr-334	19	1	for	for	ADP
ertr-334	19	2	example	example	NOUN
ertr-334	19	3	,	,	PUNCT
ertr-334	19	4	levy	levy	NOUN
ertr-334	19	5	,	,	PUNCT
ertr-334	19	6	duan	duan	PROPN
ertr-334	19	7	,	,	PUNCT
ertr-334	19	8	and	and	CCONJ
ertr-334	19	9	boo	boo	VERB
ertr-334	19	10	(	(	PUNCT
ertr-334	19	11	2013	2013	NUM
ertr-334	19	12	)	)	PUNCT
ertr-334	19	13	solved	solve	VERB
ertr-334	19	14	this	this	DET
ertr-334	19	15	question	question	NOUN
ertr-334	19	16	by	by	ADP
ertr-334	19	17	directly	directly	ADV
ertr-334	19	18	observing	observe	VERB
ertr-334	19	19	the	the	DET
ertr-334	19	20	managerial	managerial	ADJ
ertr-334	19	21	response	response	NOUN
ertr-334	19	22	styles	style	NOUN
ertr-334	19	23	of	of	ADP
ertr-334	19	24	those	those	DET
ertr-334	19	25	highly	highly	ADV
ertr-334	19	26	rated	rate	VERB
ertr-334	19	27	hotels	hotel	NOUN
ertr-334	19	28	.	.	PUNCT
ertr-334	20	1	among	among	ADP
ertr-334	20	2	these	these	DET
ertr-334	20	3	studies	study	NOUN
ertr-334	20	4	,	,	PUNCT
ertr-334	20	5	topics	topic	NOUN
ertr-334	20	6	related	relate	VERB
ertr-334	20	7	to	to	ADP
ertr-334	20	8	response	response	NOUN
ertr-334	20	9	style	style	NOUN
ertr-334	20	10	attracted	attract	VERB
ertr-334	20	11	most	most	ADJ
ertr-334	20	12	of	of	ADP
ertr-334	20	13	the	the	DET
ertr-334	20	14	academic	academic	ADJ
ertr-334	20	15	attention	attention	NOUN
ertr-334	20	16	.	.	PUNCT
ertr-334	21	1	most	most	ADJ
ertr-334	21	2	of	of	ADP
ertr-334	21	3	the	the	DET
ertr-334	21	4	findings	finding	NOUN
ertr-334	21	5	noted	note	VERB
ertr-334	21	6	that	that	SCONJ
ertr-334	21	7	providing	provide	VERB
ertr-334	21	8	timely	timely	ADJ
ertr-334	21	9	and	and	CCONJ
ertr-334	21	10	informative	informative	ADJ
ertr-334	21	11	responses	response	NOUN
ertr-334	21	12	can	can	AUX
ertr-334	21	13	boost	boost	VERB
ertr-334	21	14	their	their	PRON
ertr-334	21	15	effectiveness	effectiveness	NOUN
ertr-334	21	16	,	,	PUNCT
ertr-334	21	17	however	however	ADV
ertr-334	21	18	,	,	PUNCT
ertr-334	21	19	replying	reply	VERB
ertr-334	21	20	repeated	repeat	VERB
ertr-334	21	21	topics	topic	NOUN
ertr-334	21	22	may	may	AUX
ertr-334	21	23	hurt	hurt	VERB
ertr-334	21	24	the	the	DET
ertr-334	21	25	performance	performance	NOUN
ertr-334	21	26	(	(	PUNCT
ertr-334	21	27	xie	xie	PROPN
ertr-334	21	28	,	,	PUNCT
ertr-334	21	29	so	so	ADV
ertr-334	21	30	,	,	PUNCT
ertr-334	21	31	and	and	CCONJ
ertr-334	21	32	wang	wang	PROPN
ertr-334	21	33	,	,	PUNCT
ertr-334	21	34	2017	2017	NUM
ertr-334	21	35	)	)	PUNCT
ertr-334	21	36	.	.	PUNCT
ertr-334	22	1	accordingly	accordingly	ADV
ertr-334	22	2	,	,	PUNCT
ertr-334	22	3	on	on	ADP
ertr-334	22	4	the	the	DET
ertr-334	22	5	one	one	NUM
ertr-334	22	6	hand	hand	NOUN
ertr-334	22	7	,	,	PUNCT
ertr-334	22	8	tailoring	tailor	VERB
ertr-334	22	9	the	the	DET
ertr-334	22	10	response	response	NOUN
ertr-334	22	11	content	content	NOUN
ertr-334	22	12	to	to	ADP
ertr-334	22	13	different	different	ADJ
ertr-334	22	14	consumers	consumer	NOUN
ertr-334	22	15	and	and	CCONJ
ertr-334	22	16	improving	improve	VERB
ertr-334	22	17	the	the	DET
ertr-334	22	18	response	response	NOUN
ertr-334	22	19	quality	quality	NOUN
ertr-334	22	20	is	be	AUX
ertr-334	22	21	a	a	DET
ertr-334	22	22	practical	practical	ADJ
ertr-334	22	23	method	method	NOUN
ertr-334	22	24	to	to	PART
ertr-334	22	25	increase	increase	VERB
ertr-334	22	26	the	the	DET
ertr-334	22	27	hotel	hotel	NOUN
ertr-334	22	28	's	's	PART
ertr-334	22	29	performance	performance	NOUN
ertr-334	22	30	(	(	PUNCT
ertr-334	22	31	li	li	PROPN
ertr-334	22	32	,	,	PUNCT
ertr-334	22	33	cui	cui	NOUN
ertr-334	22	34	,	,	PUNCT
ertr-334	22	35	and	and	CCONJ
ertr-334	22	36	peng	peng	PROPN
ertr-334	22	37	,	,	PUNCT
ertr-334	22	38	2017	2017	NUM
ertr-334	22	39	)	)	PUNCT
ertr-334	22	40	.	.	PUNCT
ertr-334	23	1	on	on	ADP
ertr-334	23	2	the	the	DET
ertr-334	23	3	other	other	ADJ
ertr-334	23	4	hand	hand	NOUN
ertr-334	23	5	,	,	PUNCT
ertr-334	23	6	it	it	PRON
ertr-334	23	7	means	mean	VERB
ertr-334	23	8	that	that	SCONJ
ertr-334	23	9	for	for	ADP
ertr-334	23	10	hotel	hotel	NOUN
ertr-334	23	11	managers	manager	NOUN
ertr-334	23	12	,	,	PUNCT
ertr-334	23	13	the	the	DET
ertr-334	23	14	costs	cost	NOUN
ertr-334	23	15	and	and	CCONJ
ertr-334	23	16	efforts	effort	NOUN
ertr-334	23	17	to	to	PART
ertr-334	23	18	respond	respond	VERB
ertr-334	23	19	to	to	ADP
ertr-334	23	20	their	their	PRON
ertr-334	23	21	consumers	consumer	NOUN
ertr-334	23	22	should	should	AUX
ertr-334	23	23	be	be	AUX
ertr-334	23	24	increased	increase	VERB
ertr-334	23	25	.	.	PUNCT
ertr-334	24	1	a	a	DET
ertr-334	24	2	possible	possible	ADJ
ertr-334	24	3	method	method	NOUN
ertr-334	24	4	to	to	PART
ertr-334	24	5	reduce	reduce	VERB
ertr-334	24	6	such	such	ADJ
ertr-334	24	7	costs	cost	NOUN
ertr-334	24	8	is	be	AUX
ertr-334	24	9	to	to	PART
ertr-334	24	10	reply	reply	VERB
ertr-334	24	11	targeted	target	VERB
ertr-334	24	12	consumer	consumer	NOUN
ertr-334	24	13	groups	group	NOUN
ertr-334	24	14	(	(	PUNCT
ertr-334	24	15	liang	liang	PROPN
ertr-334	24	16	,	,	PUNCT
ertr-334	24	17	schuckert	schuckert	NOUN
ertr-334	24	18	,	,	PUNCT
ertr-334	24	19	and	and	CCONJ
ertr-334	24	20	law	law	NOUN
ertr-334	24	21	,	,	PUNCT
ertr-334	24	22	2017	2017	NUM
ertr-334	24	23	)	)	PUNCT
ertr-334	24	24	.	.	PUNCT
ertr-334	25	1	that	that	PRON
ertr-334	25	2	means	mean	VERB
ertr-334	25	3	hotel	hotel	NOUN
ertr-334	25	4	managers	manager	NOUN
ertr-334	25	5	can	can	AUX
ertr-334	25	6	save	save	VERB
ertr-334	25	7	costs	cost	NOUN
ertr-334	25	8	from	from	ADP
ertr-334	25	9	a	a	DET
ertr-334	25	10	part	part	NOUN
ertr-334	25	11	of	of	ADP
ertr-334	25	12	consumers	consumer	NOUN
ertr-334	25	13	then	then	ADV
ertr-334	25	14	use	use	VERB
ertr-334	25	15	these	these	DET
ertr-334	25	16	costs	cost	NOUN
ertr-334	25	17	in	in	ADP
ertr-334	25	18	improving	improve	VERB
ertr-334	25	19	the	the	DET
ertr-334	25	20	response	response	NOUN
ertr-334	25	21	quality	quality	NOUN
ertr-334	25	22	of	of	ADP
ertr-334	25	23	another	another	DET
ertr-334	25	24	part	part	NOUN
ertr-334	25	25	of	of	ADP
ertr-334	25	26	consumers	consumer	NOUN
ertr-334	25	27	.	.	PUNCT
ertr-334	26	1	thus	thus	ADV
ertr-334	26	2	,	,	PUNCT
ertr-334	26	3	in	in	ADP
ertr-334	26	4	this	this	DET
ertr-334	26	5	study	study	NOUN
ertr-334	26	6	,	,	PUNCT
ertr-334	26	7	the	the	DET
ertr-334	26	8	authors	author	NOUN
ertr-334	26	9	ask	ask	VERB
ertr-334	26	10	,	,	PUNCT
ertr-334	26	11	how	how	SCONJ
ertr-334	26	12	to	to	PART
ertr-334	26	13	respond	respond	VERB
ertr-334	26	14	consumer	consumer	NOUN
ertr-334	26	15	more	more	ADV
ertr-334	26	16	effectively	effectively	ADV
ertr-334	26	17	by	by	ADP
ertr-334	26	18	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-334	26	19	e	e	NOUN
ertr-334	26	20	-	-	NOUN
ertr-334	26	21	review	review	NOUN
ertr-334	26	22	of	of	ADP
ertr-334	26	23	tourism	tourism	NOUN
ertr-334	26	24	research	research	NOUN
ertr-334	26	25	(	(	PUNCT
ertr-334	26	26	ertr	ertr	NOUN
ertr-334	26	27	)	)	PUNCT
ertr-334	26	28	,	,	PUNCT
ertr-334	26	29	vol	vol	NOUN
ertr-334	26	30	.	.	PROPN
ertr-334	27	1	16	16	NUM
ertr-334	27	2	,	,	PUNCT
ertr-334	27	3	no	no	INTJ
ertr-334	27	4	.	.	PUNCT
ertr-334	28	1	2/3	2/3	NUM
ertr-334	28	2	,	,	PUNCT
ertr-334	28	3	2019	2019	NUM
ertr-334	28	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	28	5	217	217	NUM
ertr-334	28	6	targeting	target	VERB
ertr-334	28	7	consumers	consumer	NOUN
ertr-334	28	8	with	with	ADP
ertr-334	28	9	specific	specific	ADJ
ertr-334	28	10	characteristics	characteristic	NOUN
ertr-334	28	11	?	?	PUNCT
ertr-334	29	1	answers	answer	NOUN
ertr-334	29	2	to	to	ADP
ertr-334	29	3	this	this	DET
ertr-334	29	4	question	question	NOUN
ertr-334	29	5	will	will	AUX
ertr-334	29	6	offer	offer	VERB
ertr-334	29	7	not	not	PART
ertr-334	29	8	only	only	ADJ
ertr-334	29	9	implications	implication	NOUN
ertr-334	29	10	for	for	ADP
ertr-334	29	11	hotel	hotel	NOUN
ertr-334	29	12	managers	manager	NOUN
ertr-334	29	13	in	in	ADP
ertr-334	29	14	octs	oct	NOUN
ertr-334	29	15	,	,	PUNCT
ertr-334	29	16	but	but	CCONJ
ertr-334	29	17	also	also	ADV
ertr-334	29	18	important	important	ADJ
ertr-334	29	19	managerial	managerial	ADJ
ertr-334	29	20	insights	insight	NOUN
ertr-334	29	21	for	for	ADP
ertr-334	29	22	the	the	DET
ertr-334	29	23	platform	platform	NOUN
ertr-334	29	24	.	.	PUNCT
ertr-334	30	1	tripadvisor	tripadvisor	NOUN
ertr-334	30	2	and	and	CCONJ
ertr-334	30	3	data	data	PROPN
ertr-334	30	4	tripadvisor	tripadvisor	NOUN
ertr-334	30	5	is	be	AUX
ertr-334	30	6	one	one	NUM
ertr-334	30	7	of	of	ADP
ertr-334	30	8	the	the	DET
ertr-334	30	9	world	world	NOUN
ertr-334	30	10	largest	large	ADJ
ertr-334	30	11	online	online	ADJ
ertr-334	30	12	travel	travel	NOUN
ertr-334	30	13	and	and	CCONJ
ertr-334	30	14	restaurant	restaurant	NOUN
ertr-334	30	15	website	website	NOUN
ertr-334	30	16	displaying	display	VERB
ertr-334	30	17	hotel	hotel	NOUN
ertr-334	30	18	and	and	CCONJ
ertr-334	30	19	restaurant	restaurant	NOUN
ertr-334	30	20	reviews	review	NOUN
ertr-334	30	21	.	.	PUNCT
ertr-334	31	1	until	until	ADP
ertr-334	31	2	october	october	PROPN
ertr-334	31	3	2017	2017	NUM
ertr-334	31	4	,	,	PUNCT
ertr-334	31	5	it	it	PRON
ertr-334	31	6	covered	cover	VERB
ertr-334	31	7	approximately	approximately	ADV
ertr-334	31	8	7.5	7.5	NUM
ertr-334	31	9	million	million	NUM
ertr-334	31	10	service	service	NOUN
ertr-334	31	11	providers	provider	NOUN
ertr-334	31	12	including	include	VERB
ertr-334	31	13	accommodations	accommodation	NOUN
ertr-334	31	14	,	,	PUNCT
ertr-334	31	15	airlines	airline	NOUN
ertr-334	31	16	,	,	PUNCT
ertr-334	31	17	and	and	CCONJ
ertr-334	31	18	restaurants	restaurant	NOUN
ertr-334	31	19	.	.	PUNCT
ertr-334	32	1	it	it	PRON
ertr-334	32	2	was	be	AUX
ertr-334	32	3	also	also	ADV
ertr-334	32	4	the	the	DET
ertr-334	32	5	world	world	NOUN
ertr-334	32	6	largest	large	ADJ
ertr-334	32	7	travel	travel	NOUN
ertr-334	32	8	community	community	NOUN
ertr-334	32	9	with	with	ADP
ertr-334	32	10	455	455	NUM
ertr-334	32	11	million	million	NUM
ertr-334	32	12	monthly	monthly	ADJ
ertr-334	32	13	visitors	visitor	NOUN
ertr-334	32	14	on	on	ADP
ertr-334	32	15	average	average	ADJ
ertr-334	32	16	.	.	PUNCT
ertr-334	33	1	consumers	consumer	NOUN
ertr-334	33	2	can	can	AUX
ertr-334	33	3	search	search	VERB
ertr-334	33	4	hotel	hotel	NOUN
ertr-334	33	5	information	information	NOUN
ertr-334	33	6	in	in	ADP
ertr-334	33	7	this	this	DET
ertr-334	33	8	website	website	NOUN
ertr-334	33	9	and	and	CCONJ
ertr-334	33	10	book	book	NOUN
ertr-334	33	11	their	their	PRON
ertr-334	33	12	satisfied	satisfied	ADJ
ertr-334	33	13	hotels	hotel	NOUN
ertr-334	33	14	with	with	ADP
ertr-334	33	15	the	the	DET
ertr-334	33	16	lowest	low	ADJ
ertr-334	33	17	price	price	NOUN
ertr-334	33	18	since	since	SCONJ
ertr-334	33	19	that	that	DET
ertr-334	33	20	tripadvisor	tripadvisor	NOUN
ertr-334	33	21	will	will	AUX
ertr-334	33	22	compare	compare	VERB
ertr-334	33	23	prices	price	NOUN
ertr-334	33	24	from	from	ADP
ertr-334	33	25	more	more	ADJ
ertr-334	33	26	than	than	ADP
ertr-334	33	27	200	200	NUM
ertr-334	33	28	hotel	hotel	NOUN
ertr-334	33	29	booking	booking	NOUN
ertr-334	33	30	sites	site	NOUN
ertr-334	33	31	.	.	PUNCT
ertr-334	34	1	after	after	ADP
ertr-334	34	2	bookings	booking	NOUN
ertr-334	34	3	,	,	PUNCT
ertr-334	34	4	consumers	consumer	NOUN
ertr-334	34	5	also	also	ADV
ertr-334	34	6	can	can	AUX
ertr-334	34	7	choose	choose	VERB
ertr-334	34	8	either	either	CCONJ
ertr-334	34	9	to	to	PART
ertr-334	34	10	post	post	VERB
ertr-334	34	11	textual	textual	ADJ
ertr-334	34	12	reviews	review	NOUN
ertr-334	34	13	with	with	ADP
ertr-334	34	14	numeric	numeric	ADJ
ertr-334	34	15	ratings	rating	NOUN
ertr-334	34	16	.	.	PUNCT
ertr-334	35	1	this	this	DET
ertr-334	35	2	information	information	NOUN
ertr-334	35	3	will	will	AUX
ertr-334	35	4	help	help	VERB
ertr-334	35	5	build	build	VERB
ertr-334	35	6	the	the	DET
ertr-334	35	7	online	online	ADJ
ertr-334	35	8	reputation	reputation	NOUN
ertr-334	35	9	of	of	ADP
ertr-334	35	10	hotels	hotel	NOUN
ertr-334	35	11	and	and	CCONJ
ertr-334	35	12	help	help	VERB
ertr-334	35	13	subsequent	subsequent	ADJ
ertr-334	35	14	consumers	consumer	NOUN
ertr-334	35	15	perceive	perceive	VERB
ertr-334	35	16	the	the	DET
ertr-334	35	17	hotels	hotel	NOUN
ertr-334	35	18	'	'	PART
ertr-334	35	19	quality	quality	NOUN
ertr-334	35	20	.	.	PUNCT
ertr-334	36	1	tripadvisor	tripadvisor	PROPN
ertr-334	36	2	also	also	ADV
ertr-334	36	3	allows	allow	VERB
ertr-334	36	4	hotel	hotel	NOUN
ertr-334	36	5	managers	manager	NOUN
ertr-334	36	6	to	to	PART
ertr-334	36	7	post	post	VERB
ertr-334	36	8	responses	response	NOUN
ertr-334	36	9	to	to	ADP
ertr-334	36	10	their	their	PRON
ertr-334	36	11	consumers	consumer	NOUN
ertr-334	36	12	after	after	ADP
ertr-334	36	13	receiving	receive	VERB
ertr-334	36	14	reviews	review	NOUN
ertr-334	36	15	or	or	CCONJ
ertr-334	36	16	ratings	rating	NOUN
ertr-334	36	17	from	from	ADP
ertr-334	36	18	them	they	PRON
ertr-334	36	19	.	.	PUNCT
ertr-334	37	1	on	on	ADP
ertr-334	37	2	the	the	DET
ertr-334	37	3	other	other	ADJ
ertr-334	37	4	hand	hand	NOUN
ertr-334	37	5	,	,	PUNCT
ertr-334	37	6	tripadvisor	tripadvisor	PROPN
ertr-334	37	7	stipulated	stipulate	VERB
ertr-334	37	8	that	that	SCONJ
ertr-334	37	9	all	all	PRON
ertr-334	37	10	their	their	PRON
ertr-334	37	11	consumers	consumer	NOUN
ertr-334	37	12	must	must	AUX
ertr-334	37	13	register	register	VERB
ertr-334	37	14	an	an	DET
ertr-334	37	15	account	account	NOUN
ertr-334	37	16	before	before	ADP
ertr-334	37	17	booking	book	VERB
ertr-334	37	18	hotels	hotel	NOUN
ertr-334	37	19	and	and	CCONJ
ertr-334	37	20	posting	post	VERB
ertr-334	37	21	reviews	review	NOUN
ertr-334	37	22	.	.	PUNCT
ertr-334	38	1	thus	thus	ADV
ertr-334	38	2	,	,	PUNCT
ertr-334	38	3	the	the	DET
ertr-334	38	4	website	website	NOUN
ertr-334	38	5	can	can	AUX
ertr-334	38	6	build	build	VERB
ertr-334	38	7	a	a	DET
ertr-334	38	8	profile	profile	NOUN
ertr-334	38	9	to	to	PART
ertr-334	38	10	document	document	VERB
ertr-334	38	11	the	the	DET
ertr-334	38	12	traveling	travel	VERB
ertr-334	38	13	and	and	CCONJ
ertr-334	38	14	reviewing	review	VERB
ertr-334	38	15	posting	post	VERB
ertr-334	38	16	records	record	NOUN
ertr-334	38	17	for	for	ADP
ertr-334	38	18	each	each	DET
ertr-334	38	19	consumer	consumer	NOUN
ertr-334	38	20	or	or	CCONJ
ertr-334	38	21	reviewer	reviewer	NOUN
ertr-334	38	22	.	.	PUNCT
ertr-334	39	1	also	also	ADV
ertr-334	39	2	,	,	PUNCT
ertr-334	39	3	when	when	SCONJ
ertr-334	39	4	subsequent	subsequent	ADJ
ertr-334	39	5	consumers	consumer	NOUN
ertr-334	39	6	want	want	VERB
ertr-334	39	7	to	to	PART
ertr-334	39	8	read	read	VERB
ertr-334	39	9	reviews	review	NOUN
ertr-334	39	10	from	from	ADP
ertr-334	39	11	prior	prior	ADJ
ertr-334	39	12	reviewers	reviewer	NOUN
ertr-334	39	13	or	or	CCONJ
ertr-334	39	14	hotel	hotel	NOUN
ertr-334	39	15	managers	manager	NOUN
ertr-334	39	16	choose	choose	VERB
ertr-334	39	17	targets	target	NOUN
ertr-334	39	18	to	to	PART
ertr-334	39	19	post	post	VERB
ertr-334	39	20	responses	response	NOUN
ertr-334	39	21	,	,	PUNCT
ertr-334	39	22	by	by	ADP
ertr-334	39	23	clicking	click	VERB
ertr-334	39	24	the	the	DET
ertr-334	39	25	reviewer	reviewer	NOUN
ertr-334	39	26	's	's	PART
ertr-334	39	27	name	name	NOUN
ertr-334	39	28	beside	beside	ADP
ertr-334	39	29	the	the	DET
ertr-334	39	30	review	review	NOUN
ertr-334	39	31	content	content	NOUN
ertr-334	39	32	,	,	PUNCT
ertr-334	39	33	they	they	PRON
ertr-334	39	34	can	can	AUX
ertr-334	39	35	directly	directly	ADV
ertr-334	39	36	observe	observe	VERB
ertr-334	39	37	the	the	DET
ertr-334	39	38	basic	basic	ADJ
ertr-334	39	39	characteristics	characteristic	NOUN
ertr-334	39	40	of	of	ADP
ertr-334	39	41	each	each	DET
ertr-334	39	42	reviewer	reviewer	NOUN
ertr-334	39	43	.	.	PUNCT
ertr-334	40	1	accordingly	accordingly	ADV
ertr-334	40	2	,	,	PUNCT
ertr-334	40	3	this	this	DET
ertr-334	40	4	website	website	NOUN
ertr-334	40	5	provides	provide	VERB
ertr-334	40	6	a	a	DET
ertr-334	40	7	unique	unique	ADJ
ertr-334	40	8	setting	setting	NOUN
ertr-334	40	9	to	to	PART
ertr-334	40	10	study	study	VERB
ertr-334	40	11	the	the	DET
ertr-334	40	12	research	research	NOUN
ertr-334	40	13	question	question	NOUN
ertr-334	40	14	of	of	ADP
ertr-334	40	15	this	this	DET
ertr-334	40	16	study	study	NOUN
ertr-334	40	17	.	.	PUNCT
ertr-334	41	1	the	the	DET
ertr-334	41	2	availability	availability	NOUN
ertr-334	41	3	of	of	ADP
ertr-334	41	4	hotel	hotel	NOUN
ertr-334	41	5	and	and	CCONJ
ertr-334	41	6	reviewer	reviewer	NOUN
ertr-334	41	7	-	-	PUNCT
ertr-334	41	8	level	level	NOUN
ertr-334	41	9	allows	allow	VERB
ertr-334	41	10	the	the	DET
ertr-334	41	11	authors	author	NOUN
ertr-334	41	12	to	to	PART
ertr-334	41	13	pinpoint	pinpoint	VERB
ertr-334	41	14	the	the	DET
ertr-334	41	15	different	different	ADJ
ertr-334	41	16	consequences	consequence	NOUN
ertr-334	41	17	of	of	ADP
ertr-334	41	18	responding	respond	VERB
ertr-334	41	19	to	to	ADP
ertr-334	41	20	consumers	consumer	NOUN
ertr-334	41	21	with	with	ADP
ertr-334	41	22	different	different	ADJ
ertr-334	41	23	characteristics	characteristic	NOUN
ertr-334	41	24	.	.	PUNCT
ertr-334	42	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-334	43	1	e	e	NOUN
ertr-334	43	2	-	-	NOUN
ertr-334	43	3	review	review	NOUN
ertr-334	43	4	of	of	ADP
ertr-334	43	5	tourism	tourism	NOUN
ertr-334	43	6	research	research	NOUN
ertr-334	43	7	(	(	PUNCT
ertr-334	43	8	ertr	ertr	NOUN
ertr-334	43	9	)	)	PUNCT
ertr-334	43	10	,	,	PUNCT
ertr-334	43	11	vol	vol	NOUN
ertr-334	43	12	.	.	PROPN
ertr-334	43	13	16	16	NUM
ertr-334	43	14	,	,	PUNCT
ertr-334	43	15	no	no	INTJ
ertr-334	43	16	.	.	PUNCT
ertr-334	44	1	2/3	2/3	NUM
ertr-334	44	2	,	,	PUNCT
ertr-334	44	3	2019	2019	NUM
ertr-334	44	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	44	5	218	218	NUM
ertr-334	44	6	the	the	DET
ertr-334	44	7	authors	author	NOUN
ertr-334	44	8	collected	collect	VERB
ertr-334	44	9	data	datum	NOUN
ertr-334	44	10	directly	directly	ADV
ertr-334	44	11	from	from	ADP
ertr-334	44	12	tripadvisor	tripadvisor	NOUN
ertr-334	44	13	through	through	ADP
ertr-334	44	14	a	a	DET
ertr-334	44	15	crawler	crawler	NOUN
ertr-334	44	16	based	base	VERB
ertr-334	44	17	on	on	ADP
ertr-334	44	18	python	python	PROPN
ertr-334	44	19	.	.	PUNCT
ertr-334	45	1	luxury	luxury	NOUN
ertr-334	45	2	hotels	hotel	NOUN
ertr-334	45	3	in	in	ADP
ertr-334	45	4	three	three	NUM
ertr-334	45	5	big	big	ADJ
ertr-334	45	6	cities	city	NOUN
ertr-334	45	7	in	in	ADP
ertr-334	45	8	the	the	DET
ertr-334	45	9	united	united	PROPN
ertr-334	45	10	states	states	PROPN
ertr-334	45	11	including	include	VERB
ertr-334	45	12	chicago	chicago	PROPN
ertr-334	45	13	,	,	PUNCT
ertr-334	45	14	la	la	PROPN
ertr-334	45	15	,	,	PUNCT
ertr-334	45	16	and	and	CCONJ
ertr-334	45	17	hawaii	hawaii	PROPN
ertr-334	45	18	,	,	PUNCT
ertr-334	45	19	were	be	AUX
ertr-334	45	20	selected	select	VERB
ertr-334	45	21	as	as	ADP
ertr-334	45	22	the	the	DET
ertr-334	45	23	context	context	NOUN
ertr-334	45	24	.	.	PUNCT
ertr-334	46	1	the	the	DET
ertr-334	46	2	above	above	ADJ
ertr-334	46	3	samples	sample	NOUN
ertr-334	46	4	were	be	AUX
ertr-334	46	5	selected	select	VERB
ertr-334	46	6	due	due	ADP
ertr-334	46	7	to	to	ADP
ertr-334	46	8	two	two	NUM
ertr-334	46	9	reasons	reason	NOUN
ertr-334	46	10	.	.	PUNCT
ertr-334	47	1	first	first	ADV
ertr-334	47	2	,	,	PUNCT
ertr-334	47	3	compared	compare	VERB
ertr-334	47	4	with	with	ADP
ertr-334	47	5	economy	economy	NOUN
ertr-334	47	6	hotels	hotel	NOUN
ertr-334	47	7	,	,	PUNCT
ertr-334	47	8	managers	manager	NOUN
ertr-334	47	9	from	from	ADP
ertr-334	47	10	luxury	luxury	NOUN
ertr-334	47	11	hotels	hotel	NOUN
ertr-334	47	12	may	may	AUX
ertr-334	47	13	be	be	AUX
ertr-334	47	14	more	more	ADV
ertr-334	47	15	likely	likely	ADJ
ertr-334	47	16	to	to	PART
ertr-334	47	17	respond	respond	VERB
ertr-334	47	18	consumers	consumer	NOUN
ertr-334	47	19	with	with	ADP
ertr-334	47	20	more	more	ADJ
ertr-334	47	21	efforts	effort	NOUN
ertr-334	47	22	due	due	ADP
ertr-334	47	23	to	to	ADP
ertr-334	47	24	their	their	PRON
ertr-334	47	25	higher	high	ADJ
ertr-334	47	26	financial	financial	ADJ
ertr-334	47	27	support	support	NOUN
ertr-334	47	28	,	,	PUNCT
ertr-334	47	29	and	and	CCONJ
ertr-334	47	30	thus	thus	ADV
ertr-334	47	31	the	the	DET
ertr-334	47	32	results	result	NOUN
ertr-334	47	33	of	of	ADP
ertr-334	47	34	this	this	DET
ertr-334	47	35	study	study	NOUN
ertr-334	47	36	are	be	AUX
ertr-334	47	37	more	more	ADV
ertr-334	47	38	useful	useful	ADJ
ertr-334	47	39	for	for	ADP
ertr-334	47	40	this	this	DET
ertr-334	47	41	hotel	hotel	NOUN
ertr-334	47	42	group	group	NOUN
ertr-334	47	43	(	(	PUNCT
ertr-334	47	44	schuckert	schuckert	NOUN
ertr-334	47	45	et	et	PROPN
ertr-334	47	46	al	al	PROPN
ertr-334	47	47	.	.	PROPN
ertr-334	47	48	,	,	PUNCT
ertr-334	47	49	2018	2018	NUM
ertr-334	47	50	)	)	PUNCT
ertr-334	47	51	.	.	PUNCT
ertr-334	48	1	second	second	ADJ
ertr-334	48	2	,	,	PUNCT
ertr-334	48	3	chicago	chicago	PROPN
ertr-334	48	4	,	,	PUNCT
ertr-334	48	5	la	la	PROPN
ertr-334	48	6	,	,	PUNCT
ertr-334	48	7	and	and	CCONJ
ertr-334	48	8	hawaii	hawaii	PROPN
ertr-334	48	9	are	be	AUX
ertr-334	48	10	famous	famous	ADJ
ertr-334	48	11	travel	travel	NOUN
ertr-334	48	12	cities	city	NOUN
ertr-334	48	13	in	in	ADP
ertr-334	48	14	the	the	DET
ertr-334	48	15	united	united	PROPN
ertr-334	48	16	states	states	PROPN
ertr-334	48	17	attracting	attract	VERB
ertr-334	48	18	travelers	traveler	NOUN
ertr-334	48	19	all	all	ADV
ertr-334	48	20	over	over	ADP
ertr-334	48	21	the	the	DET
ertr-334	48	22	world	world	NOUN
ertr-334	48	23	for	for	ADP
ertr-334	48	24	each	each	DET
ertr-334	48	25	year	year	NOUN
ertr-334	48	26	.	.	PUNCT
ertr-334	49	1	thus	thus	ADV
ertr-334	49	2	using	use	VERB
ertr-334	49	3	samples	sample	NOUN
ertr-334	49	4	from	from	ADP
ertr-334	49	5	these	these	DET
ertr-334	49	6	cities	city	NOUN
ertr-334	49	7	may	may	AUX
ertr-334	49	8	remove	remove	VERB
ertr-334	49	9	the	the	DET
ertr-334	49	10	influence	influence	NOUN
ertr-334	49	11	of	of	ADP
ertr-334	49	12	consumers	consumer	NOUN
ertr-334	49	13	'	'	PART
ertr-334	49	14	cultural	cultural	ADJ
ertr-334	49	15	background	background	NOUN
ertr-334	49	16	on	on	ADP
ertr-334	49	17	our	our	PRON
ertr-334	49	18	results	result	NOUN
ertr-334	49	19	due	due	ADP
ertr-334	49	20	to	to	ADP
ertr-334	49	21	the	the	DET
ertr-334	49	22	diverse	diverse	ADJ
ertr-334	49	23	selection	selection	NOUN
ertr-334	49	24	of	of	ADP
ertr-334	49	25	consumers	consumer	NOUN
ertr-334	49	26	.	.	PUNCT
ertr-334	50	1	all	all	DET
ertr-334	50	2	hoteland	hoteland	NOUN
ertr-334	50	3	reviewer	reviewer	NOUN
ertr-334	50	4	-	-	PUNCT
ertr-334	50	5	level	level	NOUN
ertr-334	50	6	information	information	NOUN
ertr-334	50	7	that	that	PRON
ertr-334	50	8	is	be	AUX
ertr-334	50	9	public	public	ADJ
ertr-334	50	10	from	from	ADP
ertr-334	50	11	january	january	PROPN
ertr-334	50	12	2016	2016	NUM
ertr-334	50	13	to	to	ADP
ertr-334	50	14	december	december	PROPN
ertr-334	50	15	2017	2017	NUM
ertr-334	50	16	were	be	AUX
ertr-334	50	17	documented	document	VERB
ertr-334	50	18	in	in	ADP
ertr-334	50	19	the	the	DET
ertr-334	50	20	database	database	NOUN
ertr-334	50	21	,	,	PUNCT
ertr-334	50	22	including	include	VERB
ertr-334	50	23	review	review	NOUN
ertr-334	50	24	contents	content	NOUN
ertr-334	50	25	,	,	PUNCT
ertr-334	50	26	review	review	VERB
ertr-334	50	27	time	time	NOUN
ertr-334	50	28	,	,	PUNCT
ertr-334	50	29	response	response	NOUN
ertr-334	50	30	contents	content	NOUN
ertr-334	50	31	,	,	PUNCT
ertr-334	50	32	and	and	CCONJ
ertr-334	50	33	also	also	ADV
ertr-334	50	34	the	the	DET
ertr-334	50	35	reviewers	reviewer	NOUN
ertr-334	50	36	'	'	PART
ertr-334	50	37	characteristics	characteristic	NOUN
ertr-334	50	38	when	when	SCONJ
ertr-334	50	39	posting	post	VERB
ertr-334	50	40	reviews	review	NOUN
ertr-334	50	41	.	.	PUNCT
ertr-334	51	1	after	after	ADP
ertr-334	51	2	the	the	DET
ertr-334	51	3	data	data	NOUN
ertr-334	51	4	collection	collection	NOUN
ertr-334	51	5	process	process	NOUN
ertr-334	51	6	,	,	PUNCT
ertr-334	51	7	there	there	PRON
ertr-334	51	8	are	be	VERB
ertr-334	51	9	353,897	353,897	NUM
ertr-334	51	10	reviews	review	NOUN
ertr-334	51	11	(	(	PUNCT
ertr-334	51	12	124,131	124,131	NUM
ertr-334	51	13	reviews	review	NOUN
ertr-334	51	14	were	be	AUX
ertr-334	51	15	generated	generate	VERB
ertr-334	51	16	during	during	ADP
ertr-334	51	17	the	the	DET
ertr-334	51	18	study	study	NOUN
ertr-334	51	19	period	period	NOUN
ertr-334	51	20	,	,	PUNCT
ertr-334	51	21	and	and	CCONJ
ertr-334	51	22	others	other	NOUN
ertr-334	51	23	are	be	AUX
ertr-334	51	24	historical	historical	ADJ
ertr-334	51	25	reviews	review	NOUN
ertr-334	51	26	)	)	PUNCT
ertr-334	51	27	belonging	belong	VERB
ertr-334	51	28	to	to	ADP
ertr-334	51	29	201	201	NUM
ertr-334	51	30	luxury	luxury	NOUN
ertr-334	51	31	hotels	hotel	NOUN
ertr-334	51	32	in	in	ADP
ertr-334	51	33	the	the	DET
ertr-334	51	34	final	final	ADJ
ertr-334	51	35	database	database	NOUN
ertr-334	51	36	.	.	PUNCT
ertr-334	52	1	the	the	DET
ertr-334	52	2	authors	author	NOUN
ertr-334	52	3	then	then	ADV
ertr-334	52	4	changed	change	VERB
ertr-334	52	5	the	the	DET
ertr-334	52	6	data	data	NOUN
ertr-334	52	7	structure	structure	NOUN
ertr-334	52	8	to	to	ADP
ertr-334	52	9	panel	panel	NOUN
ertr-334	52	10	data	datum	NOUN
ertr-334	52	11	by	by	ADP
ertr-334	52	12	calculating	calculate	VERB
ertr-334	52	13	the	the	DET
ertr-334	52	14	hotels	hotel	NOUN
ertr-334	52	15	'	'	PART
ertr-334	52	16	responding	respond	VERB
ertr-334	52	17	behavior	behavior	NOUN
ertr-334	52	18	(	(	PUNCT
ertr-334	52	19	such	such	ADJ
ertr-334	52	20	as	as	ADP
ertr-334	52	21	the	the	DET
ertr-334	52	22	characteristics	characteristic	NOUN
ertr-334	52	23	of	of	ADP
ertr-334	52	24	consumers	consumer	NOUN
ertr-334	52	25	they	they	PRON
ertr-334	52	26	choose	choose	VERB
ertr-334	52	27	to	to	PART
ertr-334	52	28	give	give	VERB
ertr-334	52	29	responses	response	NOUN
ertr-334	52	30	)	)	PUNCT
ertr-334	52	31	as	as	ADV
ertr-334	52	32	well	well	ADV
ertr-334	52	33	as	as	ADP
ertr-334	52	34	some	some	DET
ertr-334	52	35	outcome	outcome	NOUN
ertr-334	52	36	variables	variable	NOUN
ertr-334	52	37	(	(	PUNCT
ertr-334	52	38	such	such	ADJ
ertr-334	52	39	as	as	ADP
ertr-334	52	40	the	the	DET
ertr-334	52	41	review	review	NOUN
ertr-334	52	42	volume	volume	NOUN
ertr-334	52	43	and	and	CCONJ
ertr-334	52	44	valence	valence	NOUN
ertr-334	52	45	)	)	PUNCT
ertr-334	52	46	in	in	ADP
ertr-334	52	47	each	each	DET
ertr-334	52	48	month	month	NOUN
ertr-334	52	49	.	.	PUNCT
ertr-334	53	1	thus	thus	ADV
ertr-334	53	2	,	,	PUNCT
ertr-334	53	3	the	the	DET
ertr-334	53	4	sample	sample	NOUN
ertr-334	53	5	used	use	VERB
ertr-334	53	6	in	in	ADP
ertr-334	53	7	the	the	DET
ertr-334	53	8	final	final	ADJ
ertr-334	53	9	data	datum	NOUN
ertr-334	53	10	analysis	analysis	NOUN
ertr-334	53	11	is	be	AUX
ertr-334	53	12	a	a	DET
ertr-334	53	13	monthly	monthly	ADJ
ertr-334	53	14	panel	panel	NOUN
ertr-334	53	15	dataset	dataset	VERB
ertr-334	53	16	with	with	ADP
ertr-334	53	17	201	201	NUM
ertr-334	53	18	hotels	hotel	NOUN
ertr-334	53	19	from	from	ADP
ertr-334	53	20	january	january	PROPN
ertr-334	53	21	2016	2016	NUM
ertr-334	53	22	to	to	ADP
ertr-334	53	23	december	december	PROPN
ertr-334	53	24	2017	2017	NUM
ertr-334	53	25	(	(	PUNCT
ertr-334	53	26	24	24	NUM
ertr-334	53	27	months	month	NOUN
ertr-334	53	28	)	)	PUNCT
ertr-334	53	29	.	.	PUNCT
ertr-334	54	1	empirical	empirical	ADJ
ertr-334	54	2	strategies	strategy	NOUN
ertr-334	54	3	the	the	DET
ertr-334	54	4	main	main	ADJ
ertr-334	54	5	empirical	empirical	ADJ
ertr-334	54	6	strategy	strategy	NOUN
ertr-334	54	7	is	be	AUX
ertr-334	54	8	a	a	DET
ertr-334	54	9	panel	panel	NOUN
ertr-334	54	10	regression	regression	NOUN
ertr-334	54	11	model	model	NOUN
ertr-334	54	12	with	with	ADP
ertr-334	54	13	individual	individual	ADJ
ertr-334	54	14	fixed	fix	VERB
ertr-334	54	15	effects	effect	NOUN
ertr-334	54	16	.	.	PUNCT
ertr-334	55	1	the	the	DET
ertr-334	55	2	dependent	dependent	ADJ
ertr-334	55	3	variables	variable	NOUN
ertr-334	55	4	in	in	ADP
ertr-334	55	5	this	this	DET
ertr-334	55	6	study	study	NOUN
ertr-334	55	7	include	include	VERB
ertr-334	55	8	the	the	DET
ertr-334	55	9	review	review	NOUN
ertr-334	55	10	volume	volume	NOUN
ertr-334	55	11	(	(	PUNCT
ertr-334	55	12	number	number	NOUN
ertr-334	55	13	of	of	ADP
ertr-334	55	14	reviews	review	NOUN
ertr-334	55	15	)	)	PUNCT
ertr-334	55	16	and	and	CCONJ
ertr-334	55	17	review	review	VERB
ertr-334	55	18	valence	valence	NOUN
ertr-334	55	19	(	(	PUNCT
ertr-334	55	20	rating	rating	NOUN
ertr-334	55	21	)	)	PUNCT
ertr-334	55	22	.	.	PUNCT
ertr-334	56	1	according	accord	VERB
ertr-334	56	2	to	to	ADP
ertr-334	56	3	the	the	DET
ertr-334	56	4	research	research	NOUN
ertr-334	56	5	questions	question	NOUN
ertr-334	56	6	,	,	PUNCT
ertr-334	56	7	the	the	DET
ertr-334	56	8	independent	independent	ADJ
ertr-334	56	9	variables	variable	NOUN
ertr-334	56	10	are	be	AUX
ertr-334	56	11	related	relate	VERB
ertr-334	56	12	to	to	ADP
ertr-334	56	13	the	the	DET
ertr-334	56	14	characteristics	characteristic	NOUN
ertr-334	56	15	of	of	ADP
ertr-334	56	16	reviewers	reviewer	NOUN
ertr-334	56	17	or	or	CCONJ
ertr-334	56	18	consumers	consumer	NOUN
ertr-334	56	19	which	which	PRON
ertr-334	56	20	hotel	hotel	NOUN
ertr-334	56	21	managers	manager	NOUN
ertr-334	56	22	selected	select	VERB
ertr-334	56	23	to	to	PART
ertr-334	56	24	give	give	VERB
ertr-334	56	25	responses	response	NOUN
ertr-334	56	26	.	.	PUNCT
ertr-334	57	1	in	in	ADP
ertr-334	57	2	this	this	DET
ertr-334	57	3	study	study	NOUN
ertr-334	57	4	,	,	PUNCT
ertr-334	57	5	the	the	DET
ertr-334	57	6	authors	author	NOUN
ertr-334	57	7	selected	select	VERB
ertr-334	57	8	three	three	NUM
ertr-334	57	9	of	of	ADP
ertr-334	57	10	them	they	PRON
ertr-334	57	11	named	name	VERB
ertr-334	57	12	as	as	ADP
ertr-334	57	13	contributions	contribution	NOUN
ertr-334	57	14	,	,	PUNCT
ertr-334	57	15	helpful	helpful	ADJ
ertr-334	57	16	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-334	57	17	e	e	NOUN
ertr-334	57	18	-	-	NOUN
ertr-334	57	19	review	review	NOUN
ertr-334	57	20	of	of	ADP
ertr-334	57	21	tourism	tourism	NOUN
ertr-334	57	22	research	research	NOUN
ertr-334	57	23	(	(	PUNCT
ertr-334	57	24	ertr	ertr	NOUN
ertr-334	57	25	)	)	PUNCT
ertr-334	57	26	,	,	PUNCT
ertr-334	57	27	vol	vol	NOUN
ertr-334	57	28	.	.	PROPN
ertr-334	58	1	16	16	NUM
ertr-334	58	2	,	,	PUNCT
ertr-334	58	3	no	no	INTJ
ertr-334	58	4	.	.	PUNCT
ertr-334	59	1	2/3	2/3	NUM
ertr-334	59	2	,	,	PUNCT
ertr-334	59	3	2019	2019	NUM
ertr-334	59	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	59	5	219	219	NUM
ertr-334	59	6	votes	vote	NOUN
ertr-334	59	7	as	as	ADV
ertr-334	59	8	well	well	ADV
ertr-334	59	9	as	as	ADP
ertr-334	59	10	review	review	NOUN
ertr-334	59	11	distributions	distribution	NOUN
ertr-334	59	12	.	.	PUNCT
ertr-334	60	1	the	the	DET
ertr-334	60	2	number	number	NOUN
ertr-334	60	3	of	of	ADP
ertr-334	60	4	contributions	contribution	NOUN
ertr-334	60	5	means	mean	VERB
ertr-334	60	6	the	the	DET
ertr-334	60	7	number	number	NOUN
ertr-334	60	8	of	of	ADP
ertr-334	60	9	reviews	review	NOUN
ertr-334	60	10	the	the	DET
ertr-334	60	11	reviewer	reviewer	NOUN
ertr-334	60	12	has	have	AUX
ertr-334	60	13	ever	ever	ADV
ertr-334	60	14	posted	post	VERB
ertr-334	60	15	before	before	ADP
ertr-334	60	16	the	the	DET
ertr-334	60	17	current	current	ADJ
ertr-334	60	18	review	review	NOUN
ertr-334	60	19	,	,	PUNCT
ertr-334	60	20	and	and	CCONJ
ertr-334	60	21	the	the	DET
ertr-334	60	22	number	number	NOUN
ertr-334	60	23	of	of	ADP
ertr-334	60	24	helpful	helpful	ADJ
ertr-334	60	25	votes	vote	NOUN
ertr-334	60	26	represents	represent	VERB
ertr-334	60	27	that	that	SCONJ
ertr-334	60	28	the	the	DET
ertr-334	60	29	total	total	ADJ
ertr-334	60	30	helpful	helpful	ADJ
ertr-334	60	31	votes	vote	NOUN
ertr-334	60	32	the	the	DET
ertr-334	60	33	reviewer	reviewer	NOUN
ertr-334	60	34	has	have	AUX
ertr-334	60	35	obtained	obtain	VERB
ertr-334	60	36	before	before	ADP
ertr-334	60	37	the	the	DET
ertr-334	60	38	current	current	ADJ
ertr-334	60	39	review	review	NOUN
ertr-334	60	40	.	.	PUNCT
ertr-334	61	1	these	these	DET
ertr-334	61	2	two	two	NUM
ertr-334	61	3	variables	variable	NOUN
ertr-334	61	4	were	be	AUX
ertr-334	61	5	selected	select	VERB
ertr-334	61	6	mainly	mainly	ADV
ertr-334	61	7	because	because	SCONJ
ertr-334	61	8	they	they	PRON
ertr-334	61	9	are	be	AUX
ertr-334	61	10	closely	closely	ADV
ertr-334	61	11	associated	associate	VERB
ertr-334	61	12	with	with	ADP
ertr-334	61	13	the	the	DET
ertr-334	61	14	reviewers	reviewer	NOUN
ertr-334	61	15	'	'	PART
ertr-334	61	16	experience	experience	NOUN
ertr-334	61	17	and	and	CCONJ
ertr-334	61	18	reputation	reputation	NOUN
ertr-334	61	19	in	in	ADP
ertr-334	61	20	the	the	DET
ertr-334	61	21	online	online	ADJ
ertr-334	61	22	community	community	NOUN
ertr-334	61	23	.	.	PUNCT
ertr-334	62	1	some	some	DET
ertr-334	62	2	studies	study	NOUN
ertr-334	62	3	also	also	ADV
ertr-334	62	4	noted	note	VERB
ertr-334	62	5	that	that	SCONJ
ertr-334	62	6	these	these	DET
ertr-334	62	7	two	two	NUM
ertr-334	62	8	reviewer	reviewer	NOUN
ertr-334	62	9	characteristics	characteristic	NOUN
ertr-334	62	10	are	be	AUX
ertr-334	62	11	closely	closely	ADV
ertr-334	62	12	correlated	correlate	VERB
ertr-334	62	13	with	with	ADP
ertr-334	62	14	the	the	DET
ertr-334	62	15	perceived	perceive	VERB
ertr-334	62	16	helpfulness	helpfulness	NOUN
ertr-334	62	17	of	of	ADP
ertr-334	62	18	his	his	PRON
ertr-334	62	19	/	/	SYM
ertr-334	62	20	her	her	PRON
ertr-334	62	21	reviews	review	NOUN
ertr-334	62	22	(	(	PUNCT
ertr-334	62	23	liang	liang	PROPN
ertr-334	62	24	,	,	PUNCT
ertr-334	62	25	schuckert	schuckert	NOUN
ertr-334	62	26	,	,	PUNCT
ertr-334	62	27	and	and	CCONJ
ertr-334	62	28	law	law	NOUN
ertr-334	62	29	,	,	PUNCT
ertr-334	62	30	2018	2018	NUM
ertr-334	62	31	;	;	PUNCT
ertr-334	62	32	liu	liu	PROPN
ertr-334	62	33	and	and	CCONJ
ertr-334	62	34	park	park	NOUN
ertr-334	62	35	,	,	PUNCT
ertr-334	62	36	2015	2015	NUM
ertr-334	62	37	)	)	PUNCT
ertr-334	62	38	.	.	PUNCT
ertr-334	63	1	review	review	NOUN
ertr-334	63	2	distribution	distribution	NOUN
ertr-334	63	3	represents	represent	VERB
ertr-334	63	4	the	the	DET
ertr-334	63	5	reviewer	reviewer	NOUN
ertr-334	63	6	's	's	PART
ertr-334	63	7	rating	rating	NOUN
ertr-334	63	8	posting	posting	NOUN
ertr-334	63	9	habits	habit	NOUN
ertr-334	63	10	and	and	CCONJ
ertr-334	63	11	should	should	AUX
ertr-334	63	12	also	also	ADV
ertr-334	63	13	directly	directly	ADV
ertr-334	63	14	impact	impact	VERB
ertr-334	63	15	the	the	DET
ertr-334	63	16	perceived	perceive	VERB
ertr-334	63	17	quality	quality	NOUN
ertr-334	63	18	of	of	ADP
ertr-334	63	19	reviews	review	NOUN
ertr-334	63	20	for	for	ADP
ertr-334	63	21	subsequent	subsequent	ADJ
ertr-334	63	22	consumers	consumer	NOUN
ertr-334	63	23	(	(	PUNCT
ertr-334	63	24	fang	fang	X
ertr-334	63	25	,	,	PUNCT
ertr-334	63	26	ye	ye	NOUN
ertr-334	63	27	,	,	PUNCT
ertr-334	63	28	and	and	CCONJ
ertr-334	63	29	law	law	NOUN
ertr-334	63	30	,	,	PUNCT
ertr-334	63	31	2016	2016	NUM
ertr-334	63	32	)	)	PUNCT
ertr-334	63	33	.	.	PUNCT
ertr-334	64	1	the	the	DET
ertr-334	64	2	equation	equation	NOUN
ertr-334	64	3	for	for	ADP
ertr-334	64	4	this	this	DET
ertr-334	64	5	study	study	NOUN
ertr-334	64	6	is	be	AUX
ertr-334	64	7	:	:	PUNCT
ertr-334	64	8	0	0	NUM
ertr-334	64	9	1	1	NUM
ertr-334	64	10	3	3	NUM
ertr-334	64	11	11	11	NUM
ertr-334	64	12	12	12	NUM
ertr-334	64	13	_	_	PUNCT
ertr-334	65	1	_	_	PUNCT
ertr-334	66	1	_	_	PUNCT
ertr-334	67	1	it	it	PRON
ertr-334	67	2	it	it	PRON
ertr-334	68	1	it	it	PRON
ertr-334	68	2	t	t	VERB
ertr-334	68	3	tit	tit	NOUN
ertr-334	69	1	i	i	PRON
ertr-334	69	2	i	i	PRON
ertr-334	69	3	reply	reply	VERB
ertr-334	69	4	con	con	PROPN
ertr-334	69	5	reply	reply	PROPN
ertr-334	69	6	help	help	VERB
ertr-334	69	7	reply	reply	NOUN
ertr-334	69	8	is	be	AUX
ertr-334	69	9	vy	vy	NOUN
ertr-334	69	10	d	d	PROPN
ertr-334	69	11			NOUN
ertr-334	69	12			NOUN
ertr-334	69	13			NOUN
ertr-334	69	14			ADJ
ertr-334	69	15			PROPN
ertr-334	69	16			PROPN
ertr-334	69	17			PROPN
ertr-334	69	18			PUNCT
ertr-334	69	19			PROPN
ertr-334	69	20			PROPN
ertr-334	69	21			PROPN
ertr-334	69	22			PROPN
ertr-334	69	23			PUNCT
ertr-334	69	24	(	(	PUNCT
ertr-334	69	25	1	1	X
ertr-334	69	26	)	)	PUNCT
ertr-334	69	27	where	where	SCONJ
ertr-334	69	28	i	i	PRON
ertr-334	69	29	represents	represent	VERB
ertr-334	69	30	hotel	hotel	NOUN
ertr-334	69	31	,	,	PUNCT
ertr-334	69	32	and	and	CCONJ
ertr-334	69	33	t	t	PROPN
ertr-334	69	34	represents	represent	VERB
ertr-334	69	35	month	month	NOUN
ertr-334	69	36	.	.	PUNCT
ertr-334	70	1	the	the	DET
ertr-334	70	2	dependent	dependent	ADJ
ertr-334	70	3	variable	variable	NOUN
ertr-334	70	4	y	y	PROPN
ertr-334	70	5	can	can	AUX
ertr-334	70	6	be	be	AUX
ertr-334	70	7	the	the	DET
ertr-334	70	8	number	number	NOUN
ertr-334	70	9	of	of	ADP
ertr-334	70	10	reviews	review	NOUN
ertr-334	70	11	and	and	CCONJ
ertr-334	70	12	the	the	DET
ertr-334	70	13	overall	overall	ADJ
ertr-334	70	14	rating	rating	NOUN
ertr-334	70	15	of	of	ADP
ertr-334	70	16	hotel	hotel	NOUN
ertr-334	70	17	i	i	PRON
ertr-334	70	18	at	at	ADP
ertr-334	70	19	month	month	NOUN
ertr-334	70	20	t.	t.	PROPN
ertr-334	70	21	reply_con	reply_con	PROPN
ertr-334	70	22	and	and	CCONJ
ertr-334	70	23	reply_help	reply_help	VERB
ertr-334	70	24	relatively	relatively	ADV
ertr-334	70	25	refer	refer	VERB
ertr-334	70	26	to	to	ADP
ertr-334	70	27	the	the	DET
ertr-334	70	28	average	average	ADJ
ertr-334	70	29	number	number	NOUN
ertr-334	70	30	of	of	ADP
ertr-334	70	31	contributions	contribution	NOUN
ertr-334	70	32	and	and	CCONJ
ertr-334	70	33	helpful	helpful	ADJ
ertr-334	70	34	votes	vote	NOUN
ertr-334	70	35	for	for	ADP
ertr-334	70	36	the	the	DET
ertr-334	70	37	consumers	consumer	NOUN
ertr-334	70	38	who	who	PRON
ertr-334	70	39	have	have	AUX
ertr-334	70	40	received	receive	VERB
ertr-334	70	41	the	the	DET
ertr-334	70	42	responses	response	NOUN
ertr-334	70	43	from	from	ADP
ertr-334	70	44	hotel	hotel	NOUN
ertr-334	70	45	managers	manager	NOUN
ertr-334	70	46	in	in	ADP
ertr-334	70	47	the	the	DET
ertr-334	70	48	corresponding	corresponding	ADJ
ertr-334	70	49	month	month	NOUN
ertr-334	70	50	.	.	PUNCT
ertr-334	71	1	and	and	CCONJ
ertr-334	71	2	for	for	ADP
ertr-334	71	3	the	the	DET
ertr-334	71	4	review	review	NOUN
ertr-334	71	5	distribution	distribution	NOUN
ertr-334	71	6	,	,	PUNCT
ertr-334	71	7	the	the	DET
ertr-334	71	8	authors	author	NOUN
ertr-334	71	9	estimated	estimate	VERB
ertr-334	71	10	its	its	PRON
ertr-334	71	11	effect	effect	NOUN
ertr-334	71	12	by	by	ADP
ertr-334	71	13	calculating	calculate	VERB
ertr-334	71	14	the	the	DET
ertr-334	71	15	average	average	ADJ
ertr-334	71	16	ratings	rating	NOUN
ertr-334	71	17	the	the	DET
ertr-334	71	18	reviewer	reviewer	NOUN
ertr-334	71	19	has	have	AUX
ertr-334	71	20	posted	post	VERB
ertr-334	71	21	before	before	ADP
ertr-334	71	22	the	the	DET
ertr-334	71	23	current	current	ADJ
ertr-334	71	24	reviews	review	NOUN
ertr-334	71	25	.	.	PUNCT
ertr-334	72	1	thus	thus	ADV
ertr-334	72	2	reply_dis	reply_di	NOUN
ertr-334	72	3	means	mean	VERB
ertr-334	72	4	the	the	DET
ertr-334	72	5	average	average	ADJ
ertr-334	72	6	rating	rating	NOUN
ertr-334	72	7	distributions	distribution	NOUN
ertr-334	72	8	for	for	ADP
ertr-334	72	9	the	the	DET
ertr-334	72	10	consumers	consumer	NOUN
ertr-334	72	11	who	who	PRON
ertr-334	72	12	have	have	AUX
ertr-334	72	13	received	receive	VERB
ertr-334	72	14	the	the	DET
ertr-334	72	15	responses	response	NOUN
ertr-334	72	16	.	.	PUNCT
ertr-334	73	1	the	the	DET
ertr-334	73	2	higher	high	ADJ
ertr-334	73	3	of	of	ADP
ertr-334	73	4	this	this	DET
ertr-334	73	5	value	value	NOUN
ertr-334	73	6	means	mean	VERB
ertr-334	73	7	that	that	SCONJ
ertr-334	73	8	hotel	hotel	NOUN
ertr-334	73	9	managers	manager	NOUN
ertr-334	73	10	are	be	AUX
ertr-334	73	11	more	more	ADV
ertr-334	73	12	likely	likely	ADJ
ertr-334	73	13	to	to	PART
ertr-334	73	14	respond	respond	VERB
ertr-334	73	15	to	to	ADP
ertr-334	73	16	these	these	DET
ertr-334	73	17	consumers	consumer	NOUN
ertr-334	73	18	who	who	PRON
ertr-334	73	19	are	be	AUX
ertr-334	73	20	accustomed	accustomed	ADJ
ertr-334	73	21	to	to	ADP
ertr-334	73	22	posting	post	VERB
ertr-334	73	23	higher	high	ADJ
ertr-334	73	24	ratings	rating	NOUN
ertr-334	73	25	.	.	PUNCT
ertr-334	74	1	due	due	ADP
ertr-334	74	2	to	to	ADP
ertr-334	74	3	the	the	DET
ertr-334	74	4	lagging	lagging	ADJ
ertr-334	74	5	effect	effect	NOUN
ertr-334	74	6	of	of	ADP
ertr-334	74	7	managerial	managerial	ADJ
ertr-334	74	8	response	response	NOUN
ertr-334	74	9	strategy	strategy	NOUN
ertr-334	74	10	,	,	PUNCT
ertr-334	74	11	the	the	DET
ertr-334	74	12	authors	author	NOUN
ertr-334	74	13	used	use	VERB
ertr-334	74	14	the	the	DET
ertr-334	74	15	situation	situation	NOUN
ertr-334	74	16	of	of	ADP
ertr-334	74	17	response	response	NOUN
ertr-334	74	18	strategy	strategy	NOUN
ertr-334	74	19	at	at	ADP
ertr-334	74	20	t-1	t-1	PROPN
ertr-334	74	21	period	period	NOUN
ertr-334	74	22	to	to	PART
ertr-334	74	23	estimate	estimate	VERB
ertr-334	74	24	the	the	DET
ertr-334	74	25	outcome	outcome	NOUN
ertr-334	74	26	variable	variable	NOUN
ertr-334	74	27	at	at	ADP
ertr-334	74	28	t	t	NOUN
ertr-334	74	29	period	period	NOUN
ertr-334	74	30	.	.	PUNCT
ertr-334	75	1	in	in	ADP
ertr-334	75	2	model	model	NOUN
ertr-334	75	3	1	1	NUM
ertr-334	75	4	,	,	PUNCT
ertr-334	75	5	although	although	SCONJ
ertr-334	75	6	the	the	DET
ertr-334	75	7	authors	author	NOUN
ertr-334	75	8	have	have	AUX
ertr-334	75	9	controlled	control	VERB
ertr-334	75	10	time	time	NOUN
ertr-334	75	11	-	-	PUNCT
ertr-334	75	12	invariant	invariant	ADJ
ertr-334	75	13	characteristics	characteristic	NOUN
ertr-334	75	14	of	of	ADP
ertr-334	75	15	hotels	hotel	NOUN
ertr-334	75	16	(	(	PUNCT
ertr-334	75	17	such	such	ADJ
ertr-334	75	18	as	as	ADP
ertr-334	75	19	hotel	hotel	NOUN
ertr-334	75	20	location	location	NOUN
ertr-334	75	21	)	)	PUNCT
ertr-334	75	22	by	by	ADP
ertr-334	75	23	including	include	VERB
ertr-334	75	24	the	the	DET
ertr-334	75	25	hotel	hotel	NOUN
ertr-334	75	26	-	-	PUNCT
ertr-334	75	27	level	level	NOUN
ertr-334	75	28	fixed	fix	VERB
ertr-334	75	29	effect	effect	NOUN
ertr-334	75	30	,	,	PUNCT
ertr-334	75	31	some	some	DET
ertr-334	75	32	time	time	NOUN
ertr-334	75	33	-	-	PUNCT
ertr-334	75	34	varying	vary	VERB
ertr-334	75	35	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-334	75	36	e	e	NOUN
ertr-334	75	37	-	-	NOUN
ertr-334	75	38	review	review	NOUN
ertr-334	75	39	of	of	ADP
ertr-334	75	40	tourism	tourism	NOUN
ertr-334	75	41	research	research	NOUN
ertr-334	75	42	(	(	PUNCT
ertr-334	75	43	ertr	ertr	NOUN
ertr-334	75	44	)	)	PUNCT
ertr-334	75	45	,	,	PUNCT
ertr-334	75	46	vol	vol	NOUN
ertr-334	75	47	.	.	PROPN
ertr-334	75	48	16	16	NUM
ertr-334	75	49	,	,	PUNCT
ertr-334	75	50	no	no	INTJ
ertr-334	75	51	.	.	PUNCT
ertr-334	75	52	2/3	2/3	NUM
ertr-334	75	53	,	,	PUNCT
ertr-334	75	54	2019	2019	NUM
ertr-334	75	55	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	75	56	220	220	NUM
ertr-334	75	57	variables	variable	NOUN
ertr-334	75	58	can	can	AUX
ertr-334	75	59	also	also	ADV
ertr-334	75	60	influence	influence	VERB
ertr-334	75	61	the	the	DET
ertr-334	75	62	results	result	NOUN
ertr-334	75	63	.	.	PUNCT
ertr-334	76	1	for	for	ADP
ertr-334	76	2	example	example	NOUN
ertr-334	76	3	,	,	PUNCT
ertr-334	76	4	prior	prior	ADJ
ertr-334	76	5	studies	study	NOUN
ertr-334	76	6	have	have	AUX
ertr-334	76	7	noted	note	VERB
ertr-334	76	8	that	that	SCONJ
ertr-334	76	9	the	the	DET
ertr-334	76	10	style	style	NOUN
ertr-334	76	11	of	of	ADP
ertr-334	76	12	response	response	NOUN
ertr-334	76	13	can	can	AUX
ertr-334	76	14	influence	influence	VERB
ertr-334	76	15	the	the	DET
ertr-334	76	16	hotel	hotel	NOUN
ertr-334	76	17	performance	performance	NOUN
ertr-334	76	18	.	.	PUNCT
ertr-334	77	1	thus	thus	ADV
ertr-334	77	2	,	,	PUNCT
ertr-334	77	3	to	to	PART
ertr-334	77	4	control	control	VERB
ertr-334	77	5	the	the	DET
ertr-334	77	6	influence	influence	NOUN
ertr-334	77	7	of	of	ADP
ertr-334	77	8	response	response	NOUN
ertr-334	77	9	characteristics	characteristic	NOUN
ertr-334	77	10	,	,	PUNCT
ertr-334	77	11	the	the	DET
ertr-334	77	12	authors	author	NOUN
ertr-334	77	13	further	far	ADV
ertr-334	77	14	introduced	introduce	VERB
ertr-334	77	15	two	two	NUM
ertr-334	77	16	control	control	NOUN
ertr-334	77	17	variables	variable	NOUN
ertr-334	77	18	reply_length	reply_length	NOUN
ertr-334	77	19	and	and	CCONJ
ertr-334	77	20	reply_num	reply_num	NUM
ertr-334	77	21	.	.	PUNCT
ertr-334	78	1	reply_length	reply_length	NOUN
ertr-334	78	2	denotes	denote	VERB
ertr-334	78	3	the	the	DET
ertr-334	78	4	average	average	ADJ
ertr-334	78	5	length	length	NOUN
ertr-334	78	6	of	of	ADP
ertr-334	78	7	responses	response	NOUN
ertr-334	78	8	at	at	ADP
ertr-334	78	9	the	the	DET
ertr-334	78	10	corresponding	corresponding	ADJ
ertr-334	78	11	month	month	NOUN
ertr-334	78	12	,	,	PUNCT
ertr-334	78	13	and	and	CCONJ
ertr-334	78	14	reply_num	reply_num	NUM
ertr-334	78	15	is	be	AUX
ertr-334	78	16	the	the	DET
ertr-334	78	17	number	number	NOUN
ertr-334	78	18	of	of	ADP
ertr-334	78	19	responses	response	NOUN
ertr-334	78	20	.	.	PUNCT
ertr-334	79	1	finally	finally	ADV
ertr-334	79	2	,	,	PUNCT
ertr-334	79	3	another	another	DET
ertr-334	79	4	concern	concern	NOUN
ertr-334	79	5	is	be	AUX
ertr-334	79	6	that	that	SCONJ
ertr-334	79	7	hotel	hotel	NOUN
ertr-334	79	8	managers	manager	NOUN
ertr-334	79	9	tend	tend	VERB
ertr-334	79	10	to	to	PART
ertr-334	79	11	post	post	VERB
ertr-334	79	12	responses	response	NOUN
ertr-334	79	13	especially	especially	ADV
ertr-334	79	14	to	to	ADP
ertr-334	79	15	consumers	consumer	NOUN
ertr-334	79	16	with	with	ADP
ertr-334	79	17	specific	specific	ADJ
ertr-334	79	18	characteristics	characteristic	NOUN
ertr-334	79	19	can	can	AUX
ertr-334	79	20	be	be	AUX
ertr-334	79	21	decided	decide	VERB
ertr-334	79	22	by	by	ADP
ertr-334	79	23	the	the	DET
ertr-334	79	24	proportion	proportion	NOUN
ertr-334	79	25	of	of	ADP
ertr-334	79	26	such	such	ADJ
ertr-334	79	27	consumers	consumer	NOUN
ertr-334	79	28	the	the	DET
ertr-334	79	29	hotel	hotel	NOUN
ertr-334	79	30	has	have	AUX
ertr-334	79	31	accommodated	accommodate	VERB
ertr-334	79	32	.	.	PUNCT
ertr-334	80	1	for	for	ADP
ertr-334	80	2	example	example	NOUN
ertr-334	80	3	,	,	PUNCT
ertr-334	80	4	a	a	DET
ertr-334	80	5	hotel	hotel	NOUN
ertr-334	80	6	always	always	ADV
ertr-334	80	7	posted	post	VERB
ertr-334	80	8	responses	response	NOUN
ertr-334	80	9	to	to	ADP
ertr-334	80	10	those	those	DET
ertr-334	80	11	experienced	experienced	ADJ
ertr-334	80	12	or	or	CCONJ
ertr-334	80	13	reputational	reputational	ADJ
ertr-334	80	14	consumers	consumer	NOUN
ertr-334	80	15	may	may	AUX
ertr-334	80	16	be	be	AUX
ertr-334	80	17	because	because	SCONJ
ertr-334	80	18	that	that	SCONJ
ertr-334	80	19	they	they	PRON
ertr-334	80	20	rarely	rarely	ADV
ertr-334	80	21	accommodate	accommodate	VERB
ertr-334	80	22	new	new	ADJ
ertr-334	80	23	consumers	consumer	NOUN
ertr-334	80	24	.	.	PUNCT
ertr-334	81	1	thus	thus	ADV
ertr-334	81	2	,	,	PUNCT
ertr-334	81	3	the	the	DET
ertr-334	81	4	authors	author	NOUN
ertr-334	81	5	further	far	ADV
ertr-334	81	6	calculated	calculate	VERB
ertr-334	81	7	the	the	DET
ertr-334	81	8	distribution	distribution	NOUN
ertr-334	81	9	of	of	ADP
ertr-334	81	10	reviewer	reviewer	NOUN
ertr-334	81	11	characteristic	characteristic	ADJ
ertr-334	81	12	the	the	DET
ertr-334	81	13	hotel	hotel	NOUN
ertr-334	81	14	has	have	AUX
ertr-334	81	15	accommodated	accommodate	VERB
ertr-334	81	16	before	before	ADP
ertr-334	81	17	the	the	DET
ertr-334	81	18	target	target	NOUN
ertr-334	81	19	month	month	NOUN
ertr-334	81	20	as	as	ADP
ertr-334	81	21	another	another	DET
ertr-334	81	22	set	set	NOUN
ertr-334	81	23	of	of	ADP
ertr-334	81	24	control	control	NOUN
ertr-334	81	25	variable	variable	NOUN
ertr-334	81	26	to	to	PART
ertr-334	81	27	address	address	VERB
ertr-334	81	28	the	the	DET
ertr-334	81	29	above	above	ADJ
ertr-334	81	30	potential	potential	ADJ
ertr-334	81	31	endogeneity	endogeneity	NOUN
ertr-334	81	32	concerns	concern	NOUN
ertr-334	81	33	.	.	PUNCT
ertr-334	82	1	thus	thus	ADV
ertr-334	82	2	,	,	PUNCT
ertr-334	82	3	equation	equation	NOUN
ertr-334	82	4	1	1	NUM
ertr-334	82	5	can	can	AUX
ertr-334	82	6	be	be	AUX
ertr-334	82	7	expanded	expand	VERB
ertr-334	82	8	as	as	ADP
ertr-334	82	9	:	:	SYM
ertr-334	82	10	0	0	NUM
ertr-334	82	11	1	1	NUM
ertr-334	82	12	2	2	NUM
ertr-334	82	13	3	3	NUM
ertr-334	82	14	41	41	NUM
ertr-334	82	15	1	1	NUM
ertr-334	82	16	1	1	NUM
ertr-334	82	17	1	1	NUM
ertr-334	82	18	_	_	PUNCT
ertr-334	82	19	_	_	PUNCT
ertr-334	83	1	_	_	PUNCT
ertr-334	84	1	_	_	PUNCT
ertr-334	85	1	it	it	PRON
ertr-334	85	2	it	it	PRON
ertr-334	85	3	itit	itit	VERB
ertr-334	85	4	it	it	PRON
ertr-334	85	5	reply	reply	VERB
ertr-334	85	6	con	con	PROPN
ertr-334	85	7	reply	reply	PROPN
ertr-334	85	8	help	help	AUX
ertr-334	85	9	reply	reply	VERB
ertr-334	85	10	dis	dis	PROPN
ertr-334	85	11	reply	reply	VERB
ertr-334	85	12	lengthy	lengthy	ADJ
ertr-334	85	13			PROPN
ertr-334	85	14			PROPN
ertr-334	85	15			PROPN
ertr-334	85	16			PROPN
ertr-334	85	17			PROPN
ertr-334	85	18			PROPN
ertr-334	85	19			PROPN
ertr-334	85	20			PROPN
ertr-334	85	21			PROPN
ertr-334	85	22			PUNCT
ertr-334	85	23			PROPN
ertr-334	85	24			PROPN
ertr-334	85	25			ADJ
ertr-334	85	26	15	15	NUM
ertr-334	85	27	61	61	NUM
ertr-334	85	28	_	_	PUNCT
ertr-334	86	1	_	_	PUNCT
ertr-334	87	1	itit	itit	VERB
ertr-334	88	1	i	i	PRON
ertr-334	88	2	t	t	VERB
ertr-334	88	3	it	it	PRON
ertr-334	88	4	controlreply	controlreply	VERB
ertr-334	88	5	num	num	ADJ
ertr-334	88	6	vdistribution	vdistribution	ADJ
ertr-334	88	7			NOUN
ertr-334	88	8			PRON
ertr-334	89	1			PROPN
ertr-334	89	2			ADV
ertr-334	89	3			VERB
ertr-334	89	4			PUNCT
ertr-334	89	5			PROPN
ertr-334	89	6	(	(	PUNCT
ertr-334	89	7	2	2	NUM
ertr-334	89	8	)	)	PUNCT
ertr-334	89	9	distribution_control	distribution_control	PROPN
ertr-334	89	10	is	be	AUX
ertr-334	89	11	a	a	DET
ertr-334	89	12	matrix	matrix	NOUN
ertr-334	89	13	to	to	PART
ertr-334	89	14	control	control	VERB
ertr-334	89	15	the	the	DET
ertr-334	89	16	distribution	distribution	NOUN
ertr-334	89	17	of	of	ADP
ertr-334	89	18	reviewers	reviewer	NOUN
ertr-334	89	19	according	accord	VERB
ertr-334	89	20	to	to	ADP
ertr-334	89	21	different	different	ADJ
ertr-334	89	22	characteristics	characteristic	NOUN
ertr-334	89	23	the	the	DET
ertr-334	89	24	hotel	hotel	NOUN
ertr-334	89	25	has	have	AUX
ertr-334	89	26	accommodated	accommodate	VERB
ertr-334	89	27	before	before	ADP
ertr-334	89	28	time	time	NOUN
ertr-334	89	29	t-1	t-1	PROPN
ertr-334	89	30	.	.	PUNCT
ertr-334	90	1	the	the	DET
ertr-334	90	2	detail	detail	NOUN
ertr-334	90	3	descriptions	description	NOUN
ertr-334	90	4	of	of	ADP
ertr-334	90	5	all	all	DET
ertr-334	90	6	variables	variable	NOUN
ertr-334	90	7	were	be	AUX
ertr-334	90	8	reported	report	VERB
ertr-334	90	9	in	in	ADP
ertr-334	90	10	table	table	NOUN
ertr-334	90	11	1	1	NUM
ertr-334	90	12	.	.	PUNCT
ertr-334	91	1	findings	finding	NOUN
ertr-334	91	2	results	result	NOUN
ertr-334	91	3	reported	report	VERB
ertr-334	91	4	in	in	ADP
ertr-334	91	5	table	table	NOUN
ertr-334	91	6	2	2	NUM
ertr-334	91	7	reported	report	VERB
ertr-334	91	8	the	the	DET
ertr-334	91	9	effect	effect	NOUN
ertr-334	91	10	of	of	ADP
ertr-334	91	11	responses	response	NOUN
ertr-334	91	12	strategy	strategy	NOUN
ertr-334	91	13	on	on	ADP
ertr-334	91	14	review	review	NOUN
ertr-334	91	15	volume	volume	NOUN
ertr-334	91	16	.	.	PUNCT
ertr-334	92	1	the	the	DET
ertr-334	92	2	authors	author	NOUN
ertr-334	92	3	reported	report	VERB
ertr-334	92	4	the	the	DET
ertr-334	92	5	result	result	NOUN
ertr-334	92	6	of	of	ADP
ertr-334	92	7	model	model	NOUN
ertr-334	92	8	2	2	NUM
ertr-334	92	9	without	without	ADP
ertr-334	92	10	hotel	hotel	NOUN
ertr-334	92	11	-	-	PUNCT
ertr-334	92	12	level	level	NOUN
ertr-334	92	13	fixed	fix	VERB
ertr-334	92	14	effect	effect	NOUN
ertr-334	92	15	in	in	ADP
ertr-334	92	16	column	column	NOUN
ertr-334	92	17	1	1	NUM
ertr-334	92	18	and	and	CCONJ
ertr-334	92	19	results	result	NOUN
ertr-334	92	20	in	in	ADP
ertr-334	92	21	column	column	NOUN
ertr-334	92	22	2	2	NUM
ertr-334	92	23	displayed	display	VERB
ertr-334	92	24	the	the	DET
ertr-334	92	25	results	result	NOUN
ertr-334	92	26	including	include	VERB
ertr-334	92	27	hotel	hotel	NOUN
ertr-334	92	28	-	-	PUNCT
ertr-334	92	29	level	level	NOUN
ertr-334	92	30	fixed	fix	VERB
ertr-334	92	31	effect	effect	NOUN
ertr-334	92	32	.	.	PUNCT
ertr-334	93	1	it	it	PRON
ertr-334	93	2	showed	show	VERB
ertr-334	93	3	that	that	SCONJ
ertr-334	93	4	the	the	DET
ertr-334	93	5	meaning	meaning	NOUN
ertr-334	93	6	of	of	ADP
ertr-334	93	7	reply_con	reply_con	PROPN
ertr-334	93	8	changed	change	VERB
ertr-334	93	9	after	after	ADP
ertr-334	93	10	introducing	introduce	VERB
ertr-334	93	11	the	the	DET
ertr-334	93	12	variables	variable	NOUN
ertr-334	93	13	relating	relate	VERB
ertr-334	93	14	to	to	PART
ertr-334	93	15	reviewer	reviewer	VERB
ertr-334	93	16	distribution	distribution	NOUN
ertr-334	93	17	.	.	PUNCT
ertr-334	94	1	the	the	DET
ertr-334	94	2	final	final	ADJ
ertr-334	94	3	results	result	NOUN
ertr-334	94	4	in	in	ADP
ertr-334	94	5	column	column	NOUN
ertr-334	94	6	2	2	NUM
ertr-334	94	7	also	also	ADV
ertr-334	94	8	denoted	denote	VERB
ertr-334	94	9	that	that	SCONJ
ertr-334	94	10	responding	respond	VERB
ertr-334	94	11	more	more	ADV
ertr-334	94	12	to	to	AUX
ertr-334	94	13	experienced	experienced	VERB
ertr-334	94	14	consumers	consumer	NOUN
ertr-334	94	15	will	will	AUX
ertr-334	94	16	boost	boost	VERB
ertr-334	94	17	the	the	DET
ertr-334	94	18	review	review	NOUN
ertr-334	94	19	volume	volume	NOUN
ertr-334	94	20	,	,	PUNCT
ertr-334	94	21	and	and	CCONJ
ertr-334	94	22	the	the	DET
ertr-334	94	23	variable	variable	NOUN
ertr-334	94	24	of	of	ADP
ertr-334	94	25	reply_help	reply_help	NOUN
ertr-334	94	26	displayed	display	VERB
ertr-334	94	27	the	the	DET
ertr-334	94	28	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-334	94	29	e	e	NOUN
ertr-334	94	30	-	-	NOUN
ertr-334	94	31	review	review	NOUN
ertr-334	94	32	of	of	ADP
ertr-334	94	33	tourism	tourism	NOUN
ertr-334	94	34	research	research	NOUN
ertr-334	94	35	(	(	PUNCT
ertr-334	94	36	ertr	ertr	NOUN
ertr-334	94	37	)	)	PUNCT
ertr-334	94	38	,	,	PUNCT
ertr-334	94	39	vol	vol	NOUN
ertr-334	94	40	.	.	PROPN
ertr-334	95	1	16	16	NUM
ertr-334	95	2	,	,	PUNCT
ertr-334	95	3	no	no	INTJ
ertr-334	95	4	.	.	PUNCT
ertr-334	96	1	2/3	2/3	NUM
ertr-334	96	2	,	,	PUNCT
ertr-334	96	3	2019	2019	NUM
ertr-334	96	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	96	5	221	221	NUM
ertr-334	96	6	opposite	opposite	ADJ
ertr-334	96	7	effect	effect	NOUN
ertr-334	96	8	which	which	PRON
ertr-334	96	9	means	mean	VERB
ertr-334	96	10	paying	pay	VERB
ertr-334	96	11	more	more	ADJ
ertr-334	96	12	attention	attention	NOUN
ertr-334	96	13	to	to	ADP
ertr-334	96	14	reputational	reputational	ADJ
ertr-334	96	15	consumers	consumer	NOUN
ertr-334	96	16	may	may	AUX
ertr-334	96	17	cause	cause	VERB
ertr-334	96	18	an	an	DET
ertr-334	96	19	adverse	adverse	ADJ
ertr-334	96	20	effect	effect	NOUN
ertr-334	96	21	on	on	ADP
ertr-334	96	22	review	review	NOUN
ertr-334	96	23	volume	volume	NOUN
ertr-334	96	24	.	.	PUNCT
ertr-334	97	1	however	however	ADV
ertr-334	97	2	,	,	PUNCT
ertr-334	97	3	the	the	DET
ertr-334	97	4	effects	effect	NOUN
ertr-334	97	5	of	of	ADP
ertr-334	97	6	the	the	DET
ertr-334	97	7	above	above	ADJ
ertr-334	97	8	two	two	NUM
ertr-334	97	9	variables	variable	NOUN
ertr-334	97	10	are	be	AUX
ertr-334	97	11	insignificant	insignificant	ADJ
ertr-334	97	12	.	.	PUNCT
ertr-334	98	1	furthermore	furthermore	ADV
ertr-334	98	2	,	,	PUNCT
ertr-334	98	3	according	accord	VERB
ertr-334	98	4	to	to	ADP
ertr-334	98	5	the	the	DET
ertr-334	98	6	results	result	NOUN
ertr-334	98	7	,	,	PUNCT
ertr-334	98	8	responding	respond	VERB
ertr-334	98	9	more	more	ADV
ertr-334	98	10	to	to	ADP
ertr-334	98	11	those	those	DET
ertr-334	98	12	consumers	consumer	NOUN
ertr-334	98	13	who	who	PRON
ertr-334	98	14	have	have	AUX
ertr-334	98	15	ever	ever	ADV
ertr-334	98	16	posted	post	VERB
ertr-334	98	17	more	more	ADV
ertr-334	98	18	lower	low	ADJ
ertr-334	98	19	ratings	rating	NOUN
ertr-334	98	20	significantly	significantly	ADV
ertr-334	98	21	improve	improve	VERB
ertr-334	98	22	the	the	DET
ertr-334	98	23	subsequent	subsequent	ADJ
ertr-334	98	24	review	review	NOUN
ertr-334	98	25	volume	volume	NOUN
ertr-334	98	26	.	.	PUNCT
ertr-334	99	1	columns	column	NOUN
ertr-334	99	2	3	3	NUM
ertr-334	99	3	and	and	CCONJ
ertr-334	99	4	4	4	NUM
ertr-334	99	5	in	in	ADP
ertr-334	99	6	table	table	NOUN
ertr-334	99	7	2	2	NUM
ertr-334	99	8	further	far	ADV
ertr-334	99	9	reported	report	VERB
ertr-334	99	10	the	the	DET
ertr-334	99	11	results	result	NOUN
ertr-334	99	12	related	relate	VERB
ertr-334	99	13	to	to	ADP
ertr-334	99	14	the	the	DET
ertr-334	99	15	determinants	determinant	NOUN
ertr-334	99	16	of	of	ADP
ertr-334	99	17	ratings	rating	NOUN
ertr-334	99	18	.	.	PUNCT
ertr-334	100	1	the	the	DET
ertr-334	100	2	meaning	meaning	NOUN
ertr-334	100	3	of	of	ADP
ertr-334	100	4	each	each	DET
ertr-334	100	5	specification	specification	NOUN
ertr-334	100	6	is	be	AUX
ertr-334	100	7	the	the	DET
ertr-334	100	8	same	same	ADJ
ertr-334	100	9	as	as	ADP
ertr-334	100	10	the	the	DET
ertr-334	100	11	first	first	ADJ
ertr-334	100	12	two	two	NUM
ertr-334	100	13	columns	column	NOUN
ertr-334	100	14	.	.	PUNCT
ertr-334	101	1	thus	thus	ADV
ertr-334	101	2	,	,	PUNCT
ertr-334	101	3	column	column	NOUN
ertr-334	101	4	4	4	NUM
ertr-334	101	5	is	be	AUX
ertr-334	101	6	based	base	VERB
ertr-334	101	7	on	on	ADP
ertr-334	101	8	the	the	DET
ertr-334	101	9	final	final	ADJ
ertr-334	101	10	model	model	NOUN
ertr-334	101	11	with	with	ADP
ertr-334	101	12	hotel	hotel	NOUN
ertr-334	101	13	level	level	NOUN
ertr-334	101	14	fixed	fix	VERB
ertr-334	101	15	effect	effect	NOUN
ertr-334	101	16	(	(	PUNCT
ertr-334	101	17	model	model	NOUN
ertr-334	101	18	2	2	NUM
ertr-334	101	19	)	)	PUNCT
ertr-334	101	20	.	.	PUNCT
ertr-334	102	1	it	it	PRON
ertr-334	102	2	showed	show	VERB
ertr-334	102	3	that	that	SCONJ
ertr-334	102	4	,	,	PUNCT
ertr-334	102	5	for	for	ADP
ertr-334	102	6	the	the	DET
ertr-334	102	7	independent	independent	ADJ
ertr-334	102	8	variables	variable	NOUN
ertr-334	102	9	,	,	PUNCT
ertr-334	102	10	the	the	DET
ertr-334	102	11	meaning	meaning	NOUN
ertr-334	102	12	and	and	CCONJ
ertr-334	102	13	significance	significance	NOUN
ertr-334	102	14	level	level	NOUN
ertr-334	102	15	of	of	ADP
ertr-334	102	16	all	all	DET
ertr-334	102	17	variables	variable	NOUN
ertr-334	102	18	in	in	ADP
ertr-334	102	19	the	the	DET
ertr-334	102	20	first	first	ADJ
ertr-334	102	21	two	two	NUM
ertr-334	102	22	columns	column	NOUN
ertr-334	102	23	of	of	ADP
ertr-334	102	24	table	table	NOUN
ertr-334	102	25	2	2	NUM
ertr-334	102	26	is	be	AUX
ertr-334	102	27	nearly	nearly	ADV
ertr-334	102	28	the	the	DET
ertr-334	102	29	same	same	ADJ
ertr-334	102	30	with	with	ADP
ertr-334	102	31	results	result	NOUN
ertr-334	102	32	using	use	VERB
ertr-334	102	33	rating	rating	NOUN
ertr-334	102	34	as	as	ADP
ertr-334	102	35	dependent	dependent	ADJ
ertr-334	102	36	variable	variable	NOUN
ertr-334	102	37	.	.	PUNCT
ertr-334	103	1	table	table	NOUN
ertr-334	103	2	1	1	NUM
ertr-334	103	3	.	.	PUNCT
ertr-334	104	1	the	the	DET
ertr-334	104	2	descriptions	description	NOUN
ertr-334	104	3	of	of	ADP
ertr-334	104	4	variables	variable	NOUN
ertr-334	104	5	variables	variable	VERB
ertr-334	104	6	descriptions	description	NOUN
ertr-334	104	7	dependent	dependent	ADJ
ertr-334	104	8	variable	variable	NOUN
ertr-334	104	9	review_num	review_num	ADP
ertr-334	104	10	the	the	DET
ertr-334	104	11	number	number	NOUN
ertr-334	104	12	of	of	ADP
ertr-334	104	13	reviews	review	NOUN
ertr-334	104	14	rating	rate	VERB
ertr-334	104	15	the	the	DET
ertr-334	104	16	overall	overall	ADJ
ertr-334	104	17	rating	rating	NOUN
ertr-334	104	18	independent	independent	ADJ
ertr-334	104	19	variable	variable	ADJ
ertr-334	104	20	reply_con	reply_con	NOUN
ertr-334	104	21	the	the	DET
ertr-334	104	22	average	average	ADJ
ertr-334	104	23	number	number	NOUN
ertr-334	104	24	of	of	ADP
ertr-334	104	25	contributions	contribution	NOUN
ertr-334	104	26	for	for	ADP
ertr-334	104	27	the	the	DET
ertr-334	104	28	consumers	consumer	NOUN
ertr-334	104	29	that	that	PRON
ertr-334	104	30	the	the	DET
ertr-334	104	31	hotel	hotel	NOUN
ertr-334	104	32	has	have	AUX
ertr-334	104	33	given	give	VERB
ertr-334	104	34	responses	response	NOUN
ertr-334	104	35	reply_help	reply_help	VERB
ertr-334	104	36	the	the	DET
ertr-334	104	37	average	average	ADJ
ertr-334	104	38	number	number	NOUN
ertr-334	104	39	of	of	ADP
ertr-334	104	40	helpful	helpful	ADJ
ertr-334	104	41	votes	vote	NOUN
ertr-334	104	42	for	for	ADP
ertr-334	104	43	the	the	DET
ertr-334	104	44	consumers	consumer	NOUN
ertr-334	104	45	that	that	PRON
ertr-334	104	46	the	the	DET
ertr-334	104	47	hotel	hotel	NOUN
ertr-334	104	48	has	have	AUX
ertr-334	104	49	given	give	VERB
ertr-334	104	50	responses	response	NOUN
ertr-334	104	51	reply_dis	reply_di	NOUN
ertr-334	104	52	the	the	DET
ertr-334	104	53	average	average	ADJ
ertr-334	104	54	rating	rating	NOUN
ertr-334	104	55	distribution	distribution	NOUN
ertr-334	104	56	for	for	ADP
ertr-334	104	57	the	the	DET
ertr-334	104	58	consumers	consumer	NOUN
ertr-334	104	59	that	that	PRON
ertr-334	104	60	the	the	DET
ertr-334	104	61	hotel	hotel	NOUN
ertr-334	104	62	has	have	AUX
ertr-334	104	63	given	give	VERB
ertr-334	104	64	responses	response	NOUN
ertr-334	104	65	control	control	NOUN
ertr-334	104	66	variables	variable	NOUN
ertr-334	104	67	reply_length	reply_length	VERB
ertr-334	104	68	the	the	DET
ertr-334	104	69	average	average	ADJ
ertr-334	104	70	length	length	NOUN
ertr-334	104	71	of	of	ADP
ertr-334	104	72	response	response	NOUN
ertr-334	104	73	content	content	NOUN
ertr-334	104	74	reply_num	reply_num	NUM
ertr-334	104	75	the	the	DET
ertr-334	104	76	number	number	NOUN
ertr-334	104	77	of	of	ADP
ertr-334	104	78	responses	response	NOUN
ertr-334	104	79	contributions_cum	contributions_cum	NOUN
ertr-334	104	80	the	the	DET
ertr-334	104	81	average	average	ADJ
ertr-334	104	82	number	number	NOUN
ertr-334	104	83	of	of	ADP
ertr-334	104	84	contributions	contribution	NOUN
ertr-334	104	85	for	for	ADP
ertr-334	104	86	the	the	DET
ertr-334	104	87	consumers	consumer	NOUN
ertr-334	104	88	that	that	PRON
ertr-334	104	89	the	the	DET
ertr-334	104	90	hotel	hotel	NOUN
ertr-334	104	91	has	have	AUX
ertr-334	104	92	accommodated	accommodate	VERB
ertr-334	104	93	helpful_cum	helpful_cum	NUM
ertr-334	104	94	the	the	DET
ertr-334	104	95	average	average	ADJ
ertr-334	104	96	number	number	NOUN
ertr-334	104	97	of	of	ADP
ertr-334	104	98	helpful	helpful	ADJ
ertr-334	104	99	votes	vote	NOUN
ertr-334	104	100	for	for	ADP
ertr-334	104	101	the	the	DET
ertr-334	104	102	consumers	consumer	NOUN
ertr-334	104	103	that	that	PRON
ertr-334	104	104	the	the	DET
ertr-334	104	105	hotel	hotel	NOUN
ertr-334	104	106	has	have	AUX
ertr-334	104	107	accommodated	accommodate	VERB
ertr-334	104	108	distribution_cum	distribution_cum	NOUN
ertr-334	104	109	the	the	DET
ertr-334	104	110	average	average	ADJ
ertr-334	104	111	rating	rating	NOUN
ertr-334	104	112	distribution	distribution	NOUN
ertr-334	104	113	for	for	ADP
ertr-334	104	114	the	the	DET
ertr-334	104	115	consumers	consumer	NOUN
ertr-334	104	116	that	that	PRON
ertr-334	104	117	the	the	DET
ertr-334	104	118	hotel	hotel	NOUN
ertr-334	104	119	has	have	AUX
ertr-334	104	120	accommodated	accommodate	VERB
ertr-334	104	121	although	although	SCONJ
ertr-334	104	122	responding	respond	VERB
ertr-334	104	123	proportion	proportion	NOUN
ertr-334	104	124	to	to	ADP
ertr-334	104	125	customers	customer	NOUN
ertr-334	104	126	with	with	ADP
ertr-334	104	127	different	different	ADJ
ertr-334	104	128	review	review	NOUN
ertr-334	104	129	posting	post	VERB
ertr-334	104	130	experience	experience	NOUN
ertr-334	104	131	and	and	CCONJ
ertr-334	104	132	helpful	helpful	ADJ
ertr-334	104	133	votes	vote	NOUN
ertr-334	104	134	still	still	ADV
ertr-334	104	135	can	can	AUX
ertr-334	104	136	not	not	PART
ertr-334	104	137	significantly	significantly	ADV
ertr-334	104	138	influence	influence	VERB
ertr-334	104	139	the	the	DET
ertr-334	104	140	subsequent	subsequent	ADJ
ertr-334	104	141	ratings	rating	NOUN
ertr-334	104	142	,	,	PUNCT
ertr-334	104	143	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-334	104	144	e	e	NOUN
ertr-334	104	145	-	-	NOUN
ertr-334	104	146	review	review	NOUN
ertr-334	104	147	of	of	ADP
ertr-334	104	148	tourism	tourism	NOUN
ertr-334	104	149	research	research	NOUN
ertr-334	104	150	(	(	PUNCT
ertr-334	104	151	ertr	ertr	NOUN
ertr-334	104	152	)	)	PUNCT
ertr-334	104	153	,	,	PUNCT
ertr-334	104	154	vol	vol	NOUN
ertr-334	104	155	.	.	PROPN
ertr-334	105	1	16	16	NUM
ertr-334	105	2	,	,	PUNCT
ertr-334	105	3	no	no	INTJ
ertr-334	105	4	.	.	PUNCT
ertr-334	106	1	2/3	2/3	NUM
ertr-334	106	2	,	,	PUNCT
ertr-334	106	3	2019	2019	NUM
ertr-334	106	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	106	5	222	222	NUM
ertr-334	106	6	responding	respond	VERB
ertr-334	106	7	more	more	ADJ
ertr-334	106	8	to	to	ADP
ertr-334	106	9	those	those	DET
ertr-334	106	10	captious	captious	ADJ
ertr-334	106	11	consumers	consumer	NOUN
ertr-334	106	12	(	(	PUNCT
ertr-334	106	13	consumers	consumer	NOUN
ertr-334	106	14	who	who	PRON
ertr-334	106	15	have	have	AUX
ertr-334	106	16	ever	ever	ADV
ertr-334	106	17	posted	post	VERB
ertr-334	106	18	more	more	ADV
ertr-334	106	19	lower	low	ADJ
ertr-334	106	20	ratings	rating	NOUN
ertr-334	106	21	)	)	PUNCT
ertr-334	106	22	definitely	definitely	ADV
ertr-334	106	23	can	can	AUX
ertr-334	106	24	improve	improve	VERB
ertr-334	106	25	the	the	DET
ertr-334	106	26	future	future	ADJ
ertr-334	106	27	reputation	reputation	NOUN
ertr-334	106	28	of	of	ADP
ertr-334	106	29	hotels	hotel	NOUN
ertr-334	106	30	.	.	PUNCT
ertr-334	107	1	table	table	NOUN
ertr-334	107	2	2	2	NUM
ertr-334	107	3	.	.	PUNCT
ertr-334	107	4	effect	effect	NOUN
ertr-334	107	5	of	of	ADP
ertr-334	107	6	response	response	NOUN
ertr-334	107	7	strategy	strategy	NOUN
ertr-334	107	8	on	on	ADP
ertr-334	107	9	review	review	NOUN
ertr-334	107	10	volume	volume	NOUN
ertr-334	107	11	and	and	CCONJ
ertr-334	107	12	rating	rating	NOUN
ertr-334	107	13	dep	dep	PROPN
ertr-334	107	14	.	.	PUNCT
ertr-334	108	1	var	var	NOUN
ertr-334	108	2	.	.	PUNCT
ertr-334	109	1	review_num	review_num	VERB
ertr-334	109	2	rating	rating	NOUN
ertr-334	109	3	constant	constant	ADJ
ertr-334	109	4	242.482	242.482	NUM
ertr-334	109	5	*	*	PUNCT
ertr-334	109	6	*	*	PUNCT
ertr-334	109	7	*	*	PROPN
ertr-334	109	8	67.189	67.189	NUM
ertr-334	109	9	-8.318	-8.318	NOUN
ertr-334	109	10	*	*	PUNCT
ertr-334	109	11	*	*	PUNCT
ertr-334	109	12	*	*	PUNCT
ertr-334	109	13	6.390	6.390	NUM
ertr-334	109	14	*	*	PUNCT
ertr-334	109	15	*	*	PUNCT
ertr-334	109	16	*	*	PUNCT
ertr-334	109	17	(	(	PUNCT
ertr-334	109	18	57.694	57.694	NUM
ertr-334	109	19	)	)	PUNCT
ertr-334	109	20	(	(	PUNCT
ertr-334	109	21	76.017	76.017	NUM
ertr-334	109	22	)	)	PUNCT
ertr-334	109	23	(	(	PUNCT
ertr-334	109	24	0.780	0.780	NUM
ertr-334	109	25	)	)	PUNCT
ertr-334	109	26	(	(	PUNCT
ertr-334	109	27	1.764	1.764	NUM
ertr-334	109	28	)	)	PUNCT
ertr-334	109	29	reply_con	reply_con	PROPN
ertr-334	109	30	0.010	0.010	NUM
ertr-334	109	31	0.012	0.012	NUM
ertr-334	109	32	0.001	0.001	NUM
ertr-334	109	33	0.001	0.001	NUM
ertr-334	109	34	(	(	PUNCT
ertr-334	109	35	0.020	0.020	NUM
ertr-334	109	36	)	)	PUNCT
ertr-334	109	37	(	(	PUNCT
ertr-334	109	38	0.020	0.020	NUM
ertr-334	109	39	)	)	PUNCT
ertr-334	109	40	(	(	PUNCT
ertr-334	109	41	0.000	0.000	NUM
ertr-334	109	42	)	)	PUNCT
ertr-334	109	43	(	(	PUNCT
ertr-334	109	44	0.000	0.000	X
ertr-334	109	45	)	)	PUNCT
ertr-334	109	46	reply_help	reply_help	NOUN
ertr-334	109	47	-0.029	-0.029	X
ertr-334	109	48	-0.040	-0.040	PUNCT
ertr-334	109	49	-0.001	-0.001	X
ertr-334	109	50	-0.001	-0.001	PUNCT
ertr-334	109	51	(	(	PUNCT
ertr-334	109	52	0.040	0.040	NUM
ertr-334	109	53	)	)	PUNCT
ertr-334	109	54	(	(	PUNCT
ertr-334	109	55	0.039	0.039	NUM
ertr-334	109	56	)	)	PUNCT
ertr-334	109	57	(	(	PUNCT
ertr-334	109	58	0.001	0.001	NUM
ertr-334	109	59	)	)	PUNCT
ertr-334	109	60	(	(	PUNCT
ertr-334	109	61	0.001	0.001	NUM
ertr-334	109	62	)	)	PUNCT
ertr-334	110	1	reply_dis	reply_di	NOUN
ertr-334	110	2	-3.357	-3.357	NOUN
ertr-334	110	3	*	*	NOUN
ertr-334	110	4	*	*	PUNCT
ertr-334	110	5	*	*	PUNCT
ertr-334	110	6	-3.382	-3.382	PUNCT
ertr-334	110	7	*	*	PUNCT
ertr-334	110	8	*	*	PUNCT
ertr-334	110	9	*	*	PUNCT
ertr-334	111	1	-0.106	-0.106	PUNCT
ertr-334	111	2	*	*	PUNCT
ertr-334	111	3	*	*	PUNCT
ertr-334	111	4	*	*	PUNCT
ertr-334	111	5	-0.055	-0.055	PUNCT
ertr-334	111	6	*	*	PUNCT
ertr-334	111	7	*	*	PUNCT
ertr-334	111	8	*	*	PUNCT
ertr-334	111	9	(	(	PUNCT
ertr-334	111	10	0.799	0.799	NUM
ertr-334	111	11	)	)	PUNCT
ertr-334	111	12	(	(	PUNCT
ertr-334	111	13	0.788	0.788	NUM
ertr-334	111	14	)	)	PUNCT
ertr-334	111	15	(	(	PUNCT
ertr-334	111	16	0.018	0.018	NUM
ertr-334	111	17	)	)	PUNCT
ertr-334	111	18	(	(	PUNCT
ertr-334	111	19	0.018	0.018	NUM
ertr-334	111	20	)	)	PUNCT
ertr-334	111	21	reply_length	reply_length	NOUN
ertr-334	111	22	-0.001	-0.001	NOUN
ertr-334	111	23	0.001	0.001	NUM
ertr-334	111	24	-0.001	-0.001	NOUN
ertr-334	111	25	*	*	PUNCT
ertr-334	111	26	*	*	PUNCT
ertr-334	111	27	-0.001	-0.001	PUNCT
ertr-334	111	28	*	*	PUNCT
ertr-334	111	29	(	(	PUNCT
ertr-334	111	30	0.002	0.002	NUM
ertr-334	111	31	)	)	PUNCT
ertr-334	111	32	(	(	PUNCT
ertr-334	111	33	0.002	0.002	NUM
ertr-334	111	34	)	)	PUNCT
ertr-334	111	35	(	(	PUNCT
ertr-334	111	36	0.000	0.000	NUM
ertr-334	111	37	)	)	PUNCT
ertr-334	111	38	(	(	PUNCT
ertr-334	111	39	0.000	0.000	NUM
ertr-334	111	40	)	)	PUNCT
ertr-334	111	41	reply_num	reply_num	NUM
ertr-334	111	42	0.569	0.569	NUM
ertr-334	111	43	*	*	PUNCT
ertr-334	111	44	*	*	PUNCT
ertr-334	111	45	*	*	PUNCT
ertr-334	111	46	0.484	0.484	NUM
ertr-334	111	47	*	*	PUNCT
ertr-334	111	48	*	*	PUNCT
ertr-334	111	49	*	*	PUNCT
ertr-334	111	50	0.000	0.000	NUM
ertr-334	111	51	0.001	0.001	NUM
ertr-334	111	52	(	(	PUNCT
ertr-334	111	53	0.022	0.022	NUM
ertr-334	111	54	)	)	PUNCT
ertr-334	111	55	(	(	PUNCT
ertr-334	111	56	0.023	0.023	NUM
ertr-334	111	57	)	)	PUNCT
ertr-334	111	58	(	(	PUNCT
ertr-334	111	59	0.000	0.000	NUM
ertr-334	111	60	)	)	PUNCT
ertr-334	111	61	(	(	PUNCT
ertr-334	111	62	0.001	0.001	NUM
ertr-334	111	63	)	)	PUNCT
ertr-334	111	64	contributions_cum	contributions_cum	NOUN
ertr-334	111	65	-0.407	-0.407	VERB
ertr-334	111	66	*	*	PUNCT
ertr-334	111	67	*	*	PUNCT
ertr-334	111	68	*	*	PUNCT
ertr-334	111	69	-0.589	-0.589	PROPN
ertr-334	111	70	*	*	PUNCT
ertr-334	111	71	*	*	PUNCT
ertr-334	111	72	*	*	PUNCT
ertr-334	111	73	-0.007	-0.007	PUNCT
ertr-334	111	74	*	*	PUNCT
ertr-334	111	75	*	*	PUNCT
ertr-334	111	76	*	*	PUNCT
ertr-334	111	77	-0.006	-0.006	PROPN
ertr-334	111	78	*	*	PUNCT
ertr-334	111	79	(	(	PUNCT
ertr-334	111	80	0.112	0.112	NUM
ertr-334	111	81	)	)	PUNCT
ertr-334	111	82	(	(	PUNCT
ertr-334	111	83	0.143	0.143	NUM
ertr-334	111	84	)	)	PUNCT
ertr-334	111	85	(	(	PUNCT
ertr-334	111	86	0.002	0.002	NUM
ertr-334	111	87	)	)	PUNCT
ertr-334	111	88	(	(	PUNCT
ertr-334	111	89	0.003	0.003	NUM
ertr-334	111	90	)	)	PUNCT
ertr-334	111	91	helpful_cum	helpful_cum	NUM
ertr-334	111	92	-0.063	-0.063	NUM
ertr-334	111	93	0.276	0.276	NUM
ertr-334	111	94	0.018	0.018	NUM
ertr-334	111	95	*	*	PUNCT
ertr-334	111	96	*	*	PUNCT
ertr-334	111	97	*	*	PUNCT
ertr-334	111	98	0.010	0.010	NUM
ertr-334	111	99	*	*	PUNCT
ertr-334	111	100	(	(	PUNCT
ertr-334	111	101	0.169	0.169	NUM
ertr-334	111	102	)	)	PUNCT
ertr-334	111	103	(	(	PUNCT
ertr-334	111	104	0.232	0.232	NUM
ertr-334	111	105	)	)	PUNCT
ertr-334	111	106	(	(	PUNCT
ertr-334	111	107	0.002	0.002	NUM
ertr-334	111	108	)	)	PUNCT
ertr-334	111	109	(	(	PUNCT
ertr-334	111	110	0.005	0.005	NUM
ertr-334	111	111	)	)	PUNCT
ertr-334	111	112	distribution_cum	distribution_cum	NOUN
ertr-334	111	113	-47.092	-47.092	NOUN
ertr-334	111	114	*	*	PUNCT
ertr-334	111	115	*	*	PUNCT
ertr-334	111	116	*	*	PUNCT
ertr-334	111	117	-5.468	-5.468	NUM
ertr-334	112	1	2.944	2.944	NUM
ertr-334	112	2	*	*	PUNCT
ertr-334	112	3	*	*	PUNCT
ertr-334	112	4	*	*	PUNCT
ertr-334	112	5	-0.497	-0.497	PUNCT
ertr-334	112	6	(	(	PUNCT
ertr-334	112	7	13.327	13.327	NUM
ertr-334	112	8	)	)	PUNCT
ertr-334	112	9	(	(	PUNCT
ertr-334	112	10	17.556	17.556	NUM
ertr-334	112	11	)	)	PUNCT
ertr-334	112	12	(	(	PUNCT
ertr-334	112	13	0.181	0.181	NUM
ertr-334	112	14	)	)	PUNCT
ertr-334	112	15	(	(	PUNCT
ertr-334	112	16	0.407	0.407	NUM
ertr-334	112	17	)	)	PUNCT
ertr-334	112	18	hotel	hotel	NOUN
ertr-334	112	19	fixed	fix	VERB
ertr-334	112	20	effects	effect	NOUN
ertr-334	112	21	n	n	PROPN
ertr-334	112	22	y	y	PROPN
ertr-334	112	23	n	n	PROPN
ertr-334	112	24	y	y	PROPN
ertr-334	112	25	num	num	PROPN
ertr-334	112	26	.	.	PUNCT
ertr-334	113	1	obs	obs	PROPN
ertr-334	113	2	.	.	PUNCT
ertr-334	114	1	3,914	3,914	NUM
ertr-334	114	2	3,914	3,914	NUM
ertr-334	114	3	3,914	3,914	NUM
ertr-334	114	4	3,914	3,914	NUM
ertr-334	114	5	*	*	PUNCT
ertr-334	114	6	*	*	PUNCT
ertr-334	114	7	*	*	PUNCT
ertr-334	114	8	;	;	PUNCT
ertr-334	114	9	*	*	PUNCT
ertr-334	114	10	*	*	PUNCT
ertr-334	114	11	;	;	PUNCT
ertr-334	114	12	*	*	PUNCT
ertr-334	114	13	conclusion	conclusion	NOUN
ertr-334	114	14	and	and	CCONJ
ertr-334	114	15	implications	implication	NOUN
ertr-334	114	16	the	the	DET
ertr-334	114	17	results	result	NOUN
ertr-334	114	18	of	of	ADP
ertr-334	114	19	this	this	DET
ertr-334	114	20	study	study	NOUN
ertr-334	114	21	provide	provide	VERB
ertr-334	114	22	both	both	DET
ertr-334	114	23	theoretical	theoretical	ADJ
ertr-334	114	24	implications	implication	NOUN
ertr-334	114	25	to	to	ADP
ertr-334	114	26	the	the	DET
ertr-334	114	27	literature	literature	NOUN
ertr-334	114	28	relating	relate	VERB
ertr-334	114	29	to	to	ADP
ertr-334	114	30	managerial	managerial	ADJ
ertr-334	114	31	response	response	NOUN
ertr-334	114	32	as	as	ADV
ertr-334	114	33	well	well	ADV
ertr-334	114	34	as	as	ADP
ertr-334	114	35	practical	practical	ADJ
ertr-334	114	36	implications	implication	NOUN
ertr-334	114	37	to	to	ADP
ertr-334	114	38	hotel	hotel	NOUN
ertr-334	114	39	managers	manager	NOUN
ertr-334	114	40	by	by	ADP
ertr-334	114	41	expanding	expand	VERB
ertr-334	114	42	the	the	DET
ertr-334	114	43	research	research	NOUN
ertr-334	114	44	question	question	NOUN
ertr-334	114	45	from	from	ADP
ertr-334	114	46	“	"	PUNCT
ertr-334	114	47	how	how	SCONJ
ertr-334	114	48	to	to	PART
ertr-334	114	49	respond	respond	VERB
ertr-334	114	50	”	"	PUNCT
ertr-334	114	51	to	to	ADP
ertr-334	114	52	“	"	PUNCT
ertr-334	114	53	who	who	PRON
ertr-334	114	54	is	be	AUX
ertr-334	114	55	the	the	DET
ertr-334	114	56	good	good	ADJ
ertr-334	114	57	targets	target	NOUN
ertr-334	114	58	to	to	PART
ertr-334	114	59	receive	receive	VERB
ertr-334	114	60	responses	response	NOUN
ertr-334	114	61	.	.	PUNCT
ertr-334	114	62	”	"	PUNCT
ertr-334	115	1	with	with	ADP
ertr-334	115	2	more	more	ADJ
ertr-334	115	3	and	and	CCONJ
ertr-334	115	4	more	more	ADJ
ertr-334	115	5	hotel	hotel	NOUN
ertr-334	115	6	managers	manager	NOUN
ertr-334	115	7	have	have	AUX
ertr-334	115	8	understood	understand	VERB
ertr-334	115	9	the	the	DET
ertr-334	115	10	importance	importance	NOUN
ertr-334	115	11	of	of	ADP
ertr-334	115	12	applying	apply	VERB
ertr-334	115	13	managerial	managerial	ADJ
ertr-334	115	14	responses	response	NOUN
ertr-334	115	15	,	,	PUNCT
ertr-334	115	16	the	the	DET
ertr-334	115	17	consumers	consumer	NOUN
ertr-334	115	18	who	who	PRON
ertr-334	115	19	receive	receive	VERB
ertr-334	115	20	the	the	DET
ertr-334	115	21	responses	response	NOUN
ertr-334	115	22	may	may	AUX
ertr-334	115	23	also	also	ADV
ertr-334	115	24	have	have	VERB
ertr-334	115	25	a	a	DET
ertr-334	115	26	higher	high	ADJ
ertr-334	115	27	expectation	expectation	NOUN
ertr-334	115	28	for	for	ADP
ertr-334	115	29	the	the	DET
ertr-334	115	30	response	response	NOUN
ertr-334	115	31	contents	content	NOUN
ertr-334	115	32	.	.	PUNCT
ertr-334	116	1	it	it	PRON
ertr-334	116	2	requests	request	VERB
ertr-334	116	3	hotel	hotel	NOUN
ertr-334	116	4	managers	manager	NOUN
ertr-334	116	5	continually	continually	ADV
ertr-334	116	6	improve	improve	VERB
ertr-334	116	7	response	response	NOUN
ertr-334	116	8	quality	quality	NOUN
ertr-334	116	9	such	such	ADJ
ertr-334	116	10	as	as	ADP
ertr-334	116	11	responding	respond	VERB
ertr-334	116	12	informative	informative	ADJ
ertr-334	116	13	and	and	CCONJ
ertr-334	116	14	readable	readable	ADJ
ertr-334	116	15	contents	content	NOUN
ertr-334	116	16	as	as	ADV
ertr-334	116	17	well	well	ADV
ertr-334	116	18	as	as	ADP
ertr-334	116	19	customizing	customize	VERB
ertr-334	116	20	different	different	ADJ
ertr-334	116	21	contents	content	NOUN
ertr-334	116	22	to	to	ADP
ertr-334	116	23	different	different	ADJ
ertr-334	116	24	consumers	consumer	NOUN
ertr-334	116	25	.	.	PUNCT
ertr-334	117	1	thus	thus	ADV
ertr-334	117	2	,	,	PUNCT
ertr-334	117	3	the	the	DET
ertr-334	117	4	hotel	hotel	NOUN
ertr-334	117	5	managers	manager	NOUN
ertr-334	117	6	have	have	VERB
ertr-334	117	7	a	a	DET
ertr-334	117	8	trade	trade	NOUN
ertr-334	117	9	-	-	PUNCT
ertr-334	117	10	off	off	NOUN
ertr-334	117	11	between	between	ADP
ertr-334	117	12	improving	improve	VERB
ertr-334	117	13	the	the	DET
ertr-334	117	14	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-334	117	15	e	e	NOUN
ertr-334	117	16	-	-	NOUN
ertr-334	117	17	review	review	NOUN
ertr-334	117	18	of	of	ADP
ertr-334	117	19	tourism	tourism	NOUN
ertr-334	117	20	research	research	NOUN
ertr-334	117	21	(	(	PUNCT
ertr-334	117	22	ertr	ertr	NOUN
ertr-334	117	23	)	)	PUNCT
ertr-334	117	24	,	,	PUNCT
ertr-334	117	25	vol	vol	NOUN
ertr-334	117	26	.	.	PROPN
ertr-334	118	1	16	16	NUM
ertr-334	118	2	,	,	PUNCT
ertr-334	118	3	no	no	INTJ
ertr-334	118	4	.	.	PUNCT
ertr-334	119	1	2/3	2/3	NUM
ertr-334	119	2	,	,	PUNCT
ertr-334	119	3	2019	2019	NUM
ertr-334	119	4	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-334	119	5	223	223	NUM
ertr-334	119	6	response	response	NOUN
ertr-334	119	7	quality	quality	NOUN
ertr-334	119	8	and	and	CCONJ
ertr-334	119	9	the	the	DET
ertr-334	119	10	rise	rise	NOUN
ertr-334	119	11	of	of	ADP
ertr-334	119	12	costs	cost	NOUN
ertr-334	119	13	.	.	PUNCT
ertr-334	120	1	this	this	DET
ertr-334	120	2	study	study	NOUN
ertr-334	120	3	provides	provide	VERB
ertr-334	120	4	a	a	DET
ertr-334	120	5	lot	lot	NOUN
ertr-334	120	6	of	of	ADP
ertr-334	120	7	timely	timely	ADJ
ertr-334	120	8	implications	implication	NOUN
ertr-334	120	9	to	to	ADP
ertr-334	120	10	hotel	hotel	NOUN
ertr-334	120	11	managers	manager	NOUN
ertr-334	120	12	by	by	ADP
ertr-334	120	13	telling	tell	VERB
ertr-334	120	14	them	they	PRON
ertr-334	120	15	how	how	SCONJ
ertr-334	120	16	to	to	PART
ertr-334	120	17	select	select	VERB
ertr-334	120	18	the	the	DET
ertr-334	120	19	customer	customer	NOUN
ertr-334	120	20	to	to	PART
ertr-334	120	21	give	give	VERB
ertr-334	120	22	responses	response	NOUN
ertr-334	120	23	.	.	PUNCT
ertr-334	121	1	this	this	DET
ertr-334	121	2	study	study	NOUN
ertr-334	121	3	also	also	ADV
ertr-334	121	4	has	have	VERB
ertr-334	121	5	some	some	DET
ertr-334	121	6	limitations	limitation	NOUN
ertr-334	121	7	.	.	PUNCT
ertr-334	122	1	first	first	ADV
ertr-334	122	2	,	,	PUNCT
ertr-334	122	3	the	the	DET
ertr-334	122	4	authors	author	NOUN
ertr-334	122	5	only	only	ADV
ertr-334	122	6	targeted	target	VERB
ertr-334	122	7	the	the	DET
ertr-334	122	8	specific	specific	ADJ
ertr-334	122	9	groups	group	NOUN
ertr-334	122	10	of	of	ADP
ertr-334	122	11	hotels	hotel	NOUN
ertr-334	122	12	.	.	PUNCT
ertr-334	123	1	future	future	ADJ
ertr-334	123	2	studies	study	NOUN
ertr-334	123	3	can	can	AUX
ertr-334	123	4	further	far	ADV
ertr-334	123	5	expand	expand	VERB
ertr-334	123	6	the	the	DET
ertr-334	123	7	samples	sample	NOUN
ertr-334	123	8	to	to	ADP
ertr-334	123	9	other	other	ADJ
ertr-334	123	10	hotel	hotel	NOUN
ertr-334	123	11	sectors	sector	NOUN
ertr-334	123	12	(	(	PUNCT
ertr-334	123	13	such	such	ADJ
ertr-334	123	14	as	as	ADP
ertr-334	123	15	economy	economy	NOUN
ertr-334	123	16	hotels	hotel	NOUN
ertr-334	123	17	)	)	PUNCT
ertr-334	123	18	as	as	ADV
ertr-334	123	19	well	well	ADV
ertr-334	123	20	as	as	ADP
ertr-334	123	21	other	other	ADJ
ertr-334	123	22	cities	city	NOUN
ertr-334	123	23	.	.	PUNCT
ertr-334	124	1	furthermore	furthermore	ADV
ertr-334	124	2	,	,	PUNCT
ertr-334	124	3	although	although	SCONJ
ertr-334	124	4	the	the	DET
ertr-334	124	5	model	model	NOUN
ertr-334	124	6	estimates	estimate	VERB
ertr-334	124	7	the	the	DET
ertr-334	124	8	main	main	ADJ
ertr-334	124	9	effect	effect	NOUN
ertr-334	124	10	of	of	ADP
ertr-334	124	11	responding	respond	VERB
ertr-334	124	12	to	to	ADP
ertr-334	124	13	specific	specific	ADJ
ertr-334	124	14	customer	customer	NOUN
ertr-334	124	15	group	group	NOUN
ertr-334	124	16	on	on	ADP
ertr-334	124	17	review	review	NOUN
ertr-334	124	18	volume	volume	NOUN
ertr-334	124	19	and	and	CCONJ
ertr-334	124	20	rating	rating	NOUN
ertr-334	124	21	,	,	PUNCT
ertr-334	124	22	in	in	ADP
ertr-334	124	23	the	the	DET
ertr-334	124	24	future	future	NOUN
ertr-334	124	25	,	,	PUNCT
ertr-334	124	26	studies	study	NOUN
ertr-334	124	27	can	can	AUX
ertr-334	124	28	further	far	ADV
ertr-334	124	29	observe	observe	VERB
ertr-334	124	30	how	how	SCONJ
ertr-334	124	31	response	response	NOUN
ertr-334	124	32	style	style	NOUN
ertr-334	124	33	(	(	PUNCT
ertr-334	124	34	such	such	ADJ
ertr-334	124	35	as	as	ADP
ertr-334	124	36	response	response	NOUN
ertr-334	124	37	length	length	NOUN
ertr-334	124	38	and	and	CCONJ
ertr-334	124	39	readability	readability	NOUN
ertr-334	124	40	)	)	PUNCT
ertr-334	124	41	can	can	AUX
ertr-334	124	42	moderate	moderate	VERB
ertr-334	124	43	these	these	DET
ertr-334	124	44	effects	effect	NOUN
ertr-334	124	45	.	.	PUNCT
ertr-334	125	1	references	reference	NOUN
ertr-334	125	2	chen	chen	PROPN
ertr-334	125	3	,	,	PUNCT
ertr-334	125	4	w.	w.	PROPN
ertr-334	125	5	,	,	PUNCT
ertr-334	125	6	gu	gu	PROPN
ertr-334	125	7	,	,	PUNCT
ertr-334	125	8	b.	b.	PROPN
ertr-334	125	9	,	,	PUNCT
ertr-334	125	10	ye	ye	PROPN
ertr-334	125	11	,	,	PUNCT
ertr-334	125	12	q.	q.	PROPN
ertr-334	125	13	,	,	PUNCT
ertr-334	125	14	&	&	CCONJ
ertr-334	125	15	zhu	zhu	PROPN
ertr-334	125	16	,	,	PUNCT
ertr-334	125	17	k.	k.	PROPN
ertr-334	125	18	(	(	PUNCT
ertr-334	125	19	2018	2018	NUM
ertr-334	125	20	)	)	PUNCT
ertr-334	125	21	.	.	PUNCT
ertr-334	126	1	measuring	measure	VERB
ertr-334	126	2	and	and	CCONJ
ertr-334	126	3	managing	manage	VERB
ertr-334	126	4	the	the	DET
ertr-334	126	5	externality	externality	NOUN
ertr-334	126	6	of	of	ADP
ertr-334	126	7	managerial	managerial	ADJ
ertr-334	126	8	responses	response	NOUN
ertr-334	126	9	to	to	ADP
ertr-334	126	10	online	online	ADJ
ertr-334	126	11	customer	customer	NOUN
ertr-334	126	12	reviews	review	NOUN
ertr-334	126	13	.	.	PUNCT
ertr-334	127	1	information	information	NOUN
ertr-334	127	2	systems	system	NOUN
ertr-334	127	3	research	research	NOUN
ertr-334	127	4	,	,	PUNCT
ertr-334	127	5	forthcoming	forthcoming	ADJ
ertr-334	127	6	.	.	PUNCT
ertr-334	127	7	fang	fang	PROPN
ertr-334	127	8	,	,	PUNCT
ertr-334	127	9	b.	b.	PROPN
ertr-334	127	10	,	,	PUNCT
ertr-334	127	11	qiang	qiang	PROPN
ertr-334	127	12	,	,	PUNCT
ertr-334	127	13	y.	y.	PROPN
ertr-334	127	14	,	,	PUNCT
ertr-334	127	15	kucukusta	kucukusta	PROPN
ertr-334	127	16	,	,	PUNCT
ertr-334	127	17	d.	d.	PROPN
ertr-334	127	18	,	,	PUNCT
ertr-334	127	19	&	&	CCONJ
ertr-334	127	20	law	law	PROPN
ertr-334	127	21	,	,	PUNCT
ertr-334	127	22	r.	r.	PROPN
ertr-334	127	23	(	(	PUNCT
ertr-334	127	24	2016	2016	NUM
ertr-334	127	25	)	)	PUNCT
ertr-334	127	26	.	.	PUNCT
ertr-334	128	1	analysis	analysis	NOUN
ertr-334	128	2	of	of	ADP
ertr-334	128	3	the	the	DET
ertr-334	128	4	perceived	perceive	VERB
ertr-334	128	5	value	value	NOUN
ertr-334	128	6	of	of	ADP
ertr-334	128	7	online	online	ADJ
ertr-334	128	8	tourism	tourism	NOUN
ertr-334	128	9	reviews	review	NOUN
ertr-334	128	10	:	:	PUNCT
ertr-334	128	11	influence	influence	NOUN
ertr-334	128	12	of	of	ADP
ertr-334	128	13	readability	readability	NOUN
ertr-334	128	14	and	and	CCONJ
ertr-334	128	15	reviewer	reviewer	NOUN
ertr-334	128	16	characteristics	characteristic	NOUN
ertr-334	128	17	.	.	PUNCT
ertr-334	129	1	tourism	tourism	NOUN
ertr-334	129	2	management	management	NOUN
ertr-334	129	3	,	,	PUNCT
ertr-334	129	4	52	52	NUM
ertr-334	129	5	,	,	PUNCT
ertr-334	129	6	498	498	NUM
ertr-334	129	7	-	-	SYM
ertr-334	129	8	506	506	NUM
ertr-334	129	9	.	.	PUNCT
ertr-334	130	1	gu	gu	PROPN
ertr-334	130	2	,	,	PUNCT
ertr-334	130	3	b.	b.	PROPN
ertr-334	130	4	,	,	PUNCT
ertr-334	130	5	&	&	CCONJ
ertr-334	130	6	ye	ye	PROPN
ertr-334	130	7	,	,	PUNCT
ertr-334	130	8	q.	q.	PROPN
ertr-334	130	9	(	(	PUNCT
ertr-334	130	10	2014	2014	NUM
ertr-334	130	11	)	)	PUNCT
ertr-334	130	12	.	.	PUNCT
ertr-334	131	1	first	first	ADJ
ertr-334	131	2	step	step	NOUN
ertr-334	131	3	in	in	ADP
ertr-334	131	4	social	social	ADJ
ertr-334	131	5	media	medium	NOUN
ertr-334	131	6	:	:	PUNCT
ertr-334	131	7	measuring	measure	VERB
ertr-334	131	8	the	the	DET
ertr-334	131	9	influence	influence	NOUN
ertr-334	131	10	of	of	ADP
ertr-334	131	11	online	online	ADJ
ertr-334	131	12	management	management	NOUN
ertr-334	131	13	responses	response	NOUN
ertr-334	131	14	on	on	ADP
ertr-334	131	15	customer	customer	NOUN
ertr-334	131	16	satisfaction	satisfaction	NOUN
ertr-334	131	17	.	.	PUNCT
ertr-334	132	1	production	production	NOUN
ertr-334	132	2	&	&	CCONJ
ertr-334	132	3	operations	operation	NOUN
ertr-334	132	4	management	management	NOUN
ertr-334	132	5	,	,	PUNCT
ertr-334	132	6	23(4	23(4	NOUN
ertr-334	132	7	)	)	PUNCT
ertr-334	132	8	,	,	PUNCT
ertr-334	132	9	570	570	NUM
ertr-334	132	10	-	-	SYM
ertr-334	132	11	582	582	NUM
ertr-334	132	12	.	.	PUNCT
ertr-334	133	1	levy	levy	NOUN
ertr-334	133	2	,	,	PUNCT
ertr-334	133	3	s.	s.	PROPN
ertr-334	133	4	e.	e.	PROPN
ertr-334	133	5	,	,	PUNCT
ertr-334	133	6	duan	duan	PROPN
ertr-334	133	7	,	,	PUNCT
ertr-334	133	8	w.	w.	PROPN
ertr-334	133	9	j.	j.	PROPN
ertr-334	133	10	,	,	PUNCT
ertr-334	133	11	&	&	CCONJ
ertr-334	133	12	boo	boo	PROPN
ertr-334	133	13	,	,	PUNCT
ertr-334	133	14	s.	s.	PROPN
ertr-334	133	15	y.	y.	PROPN
ertr-334	133	16	(	(	PUNCT
ertr-334	133	17	2013	2013	NUM
ertr-334	133	18	)	)	PUNCT
ertr-334	133	19	.	.	PUNCT
ertr-334	134	1	an	an	DET
ertr-334	134	2	analysis	analysis	NOUN
ertr-334	134	3	of	of	ADP
ertr-334	134	4	one	one	NUM
ertr-334	134	5	-	-	PUNCT
ertr-334	134	6	star	star	NOUN
ertr-334	134	7	online	online	ADJ
ertr-334	134	8	reviews	review	NOUN
ertr-334	134	9	and	and	CCONJ
ertr-334	134	10	responses	response	NOUN
ertr-334	134	11	in	in	ADP
ertr-334	134	12	the	the	DET
ertr-334	134	13	washington	washington	PROPN
ertr-334	134	14	,	,	PUNCT
ertr-334	134	15	d.c	d.c	PROPN
ertr-334	134	16	.	.	PUNCT
ertr-334	134	17	lodging	lodge	VERB
ertr-334	134	18	market	market	NOUN
ertr-334	134	19	.	.	PUNCT
ertr-334	135	1	cornell	cornell	PROPN
ertr-334	135	2	hospitality	hospitality	PROPN
ertr-334	135	3	quarterly	quarterly	ADV
ertr-334	135	4	,	,	PUNCT
ertr-334	135	5	54(1	54(1	NUM
ertr-334	135	6	)	)	PUNCT
ertr-334	135	7	,	,	PUNCT
ertr-334	135	8	49	49	NUM
ertr-334	135	9	-	-	SYM
ertr-334	135	10	63	63	NUM
ertr-334	135	11	.	.	PUNCT
ertr-334	136	1	liang	liang	PROPN
ertr-334	136	2	,	,	PUNCT
ertr-334	136	3	s.	s.	PROPN
ertr-334	136	4	,	,	PUNCT
ertr-334	136	5	schuckert	schuckert	NOUN
ertr-334	136	6	,	,	PUNCT
ertr-334	136	7	m.	m.	NOUN
ertr-334	136	8	,	,	PUNCT
ertr-334	136	9	&	&	CCONJ
ertr-334	136	10	law	law	PROPN
ertr-334	136	11	,	,	PUNCT
ertr-334	136	12	r.	r.	PROPN
ertr-334	136	13	(	(	PUNCT
ertr-334	136	14	2017	2017	NUM
ertr-334	136	15	)	)	PUNCT
ertr-334	136	16	.	.	PUNCT
ertr-334	137	1	multilevel	multilevel	ADJ
ertr-334	137	2	analysis	analysis	NOUN
ertr-334	137	3	of	of	ADP
ertr-334	137	4	the	the	DET
ertr-334	137	5	relationship	relationship	NOUN
ertr-334	137	6	between	between	ADP
ertr-334	137	7	type	type	NOUN
ertr-334	137	8	of	of	ADP
ertr-334	137	9	travel	travel	NOUN
ertr-334	137	10	,	,	PUNCT
ertr-334	137	11	online	online	ADJ
ertr-334	137	12	ratings	rating	NOUN
ertr-334	137	13	,	,	PUNCT
ertr-334	137	14	and	and	CCONJ
ertr-334	137	15	management	management	NOUN
ertr-334	137	16	response	response	NOUN
ertr-334	137	17	:	:	PUNCT
ertr-334	137	18	empirical	empirical	ADJ
ertr-334	137	19	evidence	evidence	NOUN
ertr-334	137	20	from	from	ADP
ertr-334	137	21	international	international	ADJ
ertr-334	137	22	upscale	upscale	ADJ
ertr-334	137	23	hotels	hotel	NOUN
ertr-334	137	24	.	.	PUNCT
ertr-334	138	1	journal	journal	PROPN
ertr-334	138	2	of	of	ADP
ertr-334	138	3	travel	travel	PROPN
ertr-334	138	4	&	&	CCONJ
ertr-334	138	5	tourism	tourism	NOUN
ertr-334	138	6	marketing	marketing	NOUN
ertr-334	138	7	,	,	PUNCT
ertr-334	138	8	34(2	34(2	NUM
ertr-334	138	9	)	)	PUNCT
ertr-334	138	10	,	,	PUNCT
ertr-334	138	11	42	42	NUM
ertr-334	138	12	-	-	SYM
ertr-334	138	13	53	53	NUM
ertr-334	138	14	liang	liang	PROPN
ertr-334	138	15	,	,	PUNCT
ertr-334	138	16	s.	s.	PROPN
ertr-334	138	17	,	,	PUNCT
ertr-334	138	18	schuckert	schuckert	NOUN
ertr-334	138	19	,	,	PUNCT
ertr-334	138	20	m.	m.	NOUN
ertr-334	138	21	,	,	PUNCT
ertr-334	138	22	&	&	CCONJ
ertr-334	138	23	law	law	PROPN
ertr-334	138	24	,	,	PUNCT
ertr-334	138	25	r.	r.	PROPN
ertr-334	138	26	(	(	PUNCT
ertr-334	138	27	2018	2018	NUM
ertr-334	138	28	)	)	PUNCT
ertr-334	138	29	.	.	PUNCT
ertr-334	139	1	how	how	SCONJ
ertr-334	139	2	to	to	PART
ertr-334	139	3	improve	improve	VERB
ertr-334	139	4	the	the	DET
ertr-334	139	5	stated	state	VERB
ertr-334	139	6	helpfulness	helpfulness	NOUN
ertr-334	139	7	of	of	ADP
ertr-334	139	8	hotel	hotel	NOUN
ertr-334	139	9	reviews	review	NOUN
ertr-334	139	10	?	?	PUNCT
ertr-334	140	1	a	a	DET
ertr-334	140	2	multilevel	multilevel	ADJ
ertr-334	140	3	approach	approach	NOUN
ertr-334	140	4	.	.	PUNCT
ertr-334	141	1	international	international	ADJ
ertr-334	141	2	journal	journal	PROPN
ertr-334	141	3	of	of	ADP
ertr-334	141	4	contemporary	contemporary	PROPN
ertr-334	141	5	hospitality	hospitality	PROPN
ertr-334	141	6	management	management	NOUN
ertr-334	141	7	,	,	PUNCT
ertr-334	141	8	forthcoming	forthcoming	ADJ
ertr-334	141	9	.	.	PUNCT
ertr-334	142	1	liu	liu	PROPN
ertr-334	142	2	,	,	PUNCT
ertr-334	142	3	z.	z.	PROPN
ertr-334	142	4	w.	w.	PROPN
ertr-334	142	5	,	,	PUNCT
ertr-334	142	6	&	&	CCONJ
ertr-334	142	7	park	park	PROPN
ertr-334	142	8	,	,	PUNCT
ertr-334	142	9	s.	s.	PROPN
ertr-334	142	10	(	(	PUNCT
ertr-334	142	11	2015	2015	NUM
ertr-334	142	12	)	)	PUNCT
ertr-334	142	13	.	.	PUNCT
ertr-334	143	1	what	what	PRON
ertr-334	143	2	makes	make	VERB
ertr-334	143	3	a	a	DET
ertr-334	143	4	useful	useful	ADJ
ertr-334	143	5	online	online	ADJ
ertr-334	143	6	review	review	NOUN
ertr-334	143	7	?	?	PUNCT
ertr-334	144	1	implication	implication	NOUN
ertr-334	144	2	for	for	ADP
ertr-334	144	3	travel	travel	NOUN
ertr-334	144	4	product	product	NOUN
ertr-334	144	5	websites	website	NOUN
ertr-334	144	6	.	.	PUNCT
ertr-334	145	1	tourism	tourism	NOUN
ertr-334	145	2	management	management	NOUN
ertr-334	145	3	,	,	PUNCT
ertr-334	145	4	47(47	47(47	NUM
ertr-334	145	5	)	)	PUNCT
ertr-334	145	6	,	,	PUNCT
ertr-334	145	7	140	140	NUM
ertr-334	145	8	-	-	SYM
ertr-334	145	9	151	151	NUM
ertr-334	145	10	.	.	PUNCT
ertr-334	146	1	schuckert	schuckert	PROPN
ertr-334	146	2	,	,	PUNCT
ertr-334	146	3	m.	m.	NOUN
ertr-334	146	4	,	,	PUNCT
ertr-334	146	5	liang	liang	PROPN
ertr-334	146	6	,	,	PUNCT
ertr-334	146	7	s.	s.	PROPN
ertr-334	146	8	,	,	PUNCT
ertr-334	146	9	law	law	NOUN
ertr-334	146	10	,	,	PUNCT
ertr-334	146	11	r.	r.	PROPN
ertr-334	146	12	,	,	PUNCT
ertr-334	146	13	&	&	CCONJ
ertr-334	146	14	sun	sun	PROPN
ertr-334	146	15	,	,	PUNCT
ertr-334	146	16	w.	w.	PROPN
ertr-334	146	17	(	(	PUNCT
ertr-334	146	18	2018	2018	NUM
ertr-334	146	19	)	)	PUNCT
ertr-334	146	20	.	.	PUNCT
ertr-334	147	1	how	how	SCONJ
ertr-334	147	2	do	do	AUX
ertr-334	147	3	domestic	domestic	ADJ
ertr-334	147	4	and	and	CCONJ
ertr-334	147	5	international	international	ADJ
ertr-334	147	6	high	high	ADJ
ertr-334	147	7	-	-	PUNCT
ertr-334	147	8	end	end	NOUN
ertr-334	147	9	hotel	hotel	NOUN
ertr-334	147	10	brands	brand	NOUN
ertr-334	147	11	receive	receive	VERB
ertr-334	147	12	and	and	CCONJ
ertr-334	147	13	manage	manage	VERB
ertr-334	147	14	customer	customer	NOUN
ertr-334	147	15	feedback	feedback	NOUN
ertr-334	147	16	?	?	PUNCT
ertr-334	148	1	international	international	ADJ
ertr-334	148	2	journal	journal	PROPN
ertr-334	148	3	of	of	ADP
ertr-334	148	4	hospitality	hospitality	PROPN
ertr-334	148	5	management	management	NOUN
ertr-334	148	6	.	.	PUNCT
ertr-334	149	1	doi	doi	NOUN
ertr-334	149	2	:	:	PUNCT
ertr-334	149	3	doi.org/10.1016/j.ijhm.2018.08.017	doi.org/10.1016/j.ijhm.2018.08.017	X
ertr-334	149	4	.	.	PUNCT
ertr-334	150	1	proserpio	proserpio	PROPN
ertr-334	150	2	,	,	PUNCT
ertr-334	150	3	d.	d.	PROPN
ertr-334	150	4	,	,	PUNCT
ertr-334	150	5	&	&	CCONJ
ertr-334	150	6	zervas	zervas	PROPN
ertr-334	150	7	,	,	PUNCT
ertr-334	150	8	g.	g.	PROPN
ertr-334	150	9	(	(	PUNCT
ertr-334	150	10	2015	2015	NUM
ertr-334	150	11	)	)	PUNCT
ertr-334	150	12	.	.	PUNCT
ertr-334	151	1	online	online	ADJ
ertr-334	151	2	reputation	reputation	NOUN
ertr-334	151	3	management	management	NOUN
ertr-334	151	4	:	:	PUNCT
ertr-334	151	5	estimating	estimate	VERB
ertr-334	151	6	the	the	DET
ertr-334	151	7	impact	impact	NOUN
ertr-334	151	8	of	of	ADP
ertr-334	151	9	management	management	NOUN
ertr-334	151	10	responses	response	NOUN
ertr-334	151	11	on	on	ADP
ertr-334	151	12	consumer	consumer	NOUN
ertr-334	151	13	reviews	review	NOUN
ertr-334	151	14	.	.	PUNCT
ertr-334	152	1	marketing	marketing	NOUN
ertr-334	152	2	science	science	NOUN
ertr-334	152	3	36,645	36,645	NUM
ertr-334	152	4	-	-	SYM
ertr-334	152	5	665	665	NUM
ertr-334	152	6	.	.	PUNCT
ertr-334	153	1	xie	xie	PROPN
ertr-334	153	2	,	,	PUNCT
ertr-334	153	3	k.	k.	PROPN
ertr-334	153	4	l.	l.	PROPN
ertr-334	153	5	,	,	PUNCT
ertr-334	153	6	so	so	ADV
ertr-334	153	7	,	,	PUNCT
ertr-334	153	8	k.	k.	PROPN
ertr-334	153	9	k.	k.	PROPN
ertr-334	153	10	f.	f.	PROPN
ertr-334	153	11	,	,	PUNCT
ertr-334	153	12	&	&	CCONJ
ertr-334	153	13	wang	wang	PROPN
ertr-334	153	14	,	,	PUNCT
ertr-334	153	15	w.	w.	PROPN
ertr-334	153	16	(	(	PUNCT
ertr-334	153	17	2017	2017	NUM
ertr-334	153	18	)	)	PUNCT
ertr-334	153	19	.	.	PUNCT
ertr-334	154	1	joint	joint	ADJ
ertr-334	154	2	effects	effect	NOUN
ertr-334	154	3	of	of	ADP
ertr-334	154	4	management	management	NOUN
ertr-334	154	5	responses	response	NOUN
ertr-334	154	6	and	and	CCONJ
ertr-334	154	7	online	online	ADJ
ertr-334	154	8	reviews	review	NOUN
ertr-334	154	9	on	on	ADP
ertr-334	154	10	hotel	hotel	NOUN
ertr-334	154	11	financial	financial	ADJ
ertr-334	154	12	performance	performance	NOUN
ertr-334	154	13	:	:	PUNCT
ertr-334	154	14	a	a	DET
ertr-334	154	15	data	data	NOUN
ertr-334	154	16	-	-	PUNCT
ertr-334	154	17	analytics	analytic	NOUN
ertr-334	154	18	approach	approach	NOUN
ertr-334	154	19	.	.	PUNCT
ertr-334	155	1	international	international	ADJ
ertr-334	155	2	journal	journal	PROPN
ertr-334	155	3	of	of	ADP
ertr-334	155	4	hospitality	hospitality	PROPN
ertr-334	155	5	management	management	NOUN
ertr-334	155	6	,	,	PUNCT
ertr-334	155	7	62	62	NUM
ertr-334	155	8	,	,	PUNCT
ertr-334	155	9	101	101	NUM
ertr-334	155	10	-	-	SYM
ertr-334	155	11	110	110	NUM
ertr-334	155	12	.	.	PUNCT
ertr-334	156	1	xie	xie	PROPN
ertr-334	156	2	,	,	PUNCT
ertr-334	156	3	k.	k.	PROPN
ertr-334	156	4	l.	l.	PROPN
ertr-334	156	5	,	,	PUNCT
ertr-334	156	6	zhang	zhang	PROPN
ertr-334	156	7	,	,	PUNCT
ertr-334	156	8	z.	z.	PROPN
ertr-334	156	9	,	,	PUNCT
ertr-334	156	10	&	&	CCONJ
ertr-334	156	11	zhang	zhang	PROPN
ertr-334	156	12	,	,	PUNCT
ertr-334	156	13	z.	z.	PROPN
ertr-334	156	14	(	(	PUNCT
ertr-334	156	15	2014	2014	NUM
ertr-334	156	16	)	)	PUNCT
ertr-334	156	17	.	.	PUNCT
ertr-334	157	1	the	the	DET
ertr-334	157	2	business	business	NOUN
ertr-334	157	3	value	value	NOUN
ertr-334	157	4	of	of	ADP
ertr-334	157	5	online	online	ADJ
ertr-334	157	6	consumer	consumer	NOUN
ertr-334	157	7	reviews	review	NOUN
ertr-334	157	8	and	and	CCONJ
ertr-334	157	9	management	management	NOUN
ertr-334	157	10	response	response	NOUN
ertr-334	157	11	to	to	ADP
ertr-334	157	12	hotel	hotel	NOUN
ertr-334	157	13	performance	performance	NOUN
ertr-334	157	14	.	.	PUNCT
ertr-334	158	1	international	international	ADJ
ertr-334	158	2	journal	journal	PROPN
ertr-334	158	3	of	of	ADP
ertr-334	158	4	hospitality	hospitality	PROPN
ertr-334	158	5	management	management	NOUN
ertr-334	158	6	,	,	PUNCT
ertr-334	158	7	43	43	NUM
ertr-334	158	8	,	,	PUNCT
ertr-334	158	9	1	1	NUM
ertr-334	158	10	-	-	SYM
ertr-334	158	11	12	12	NUM
ertr-334	158	12	.	.	PUNCT
ertr-334	159	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN