id	sid	tid	token	lemma	pos
ertr-504	1	1	e	e	X
ertr-504	1	2	-	-	NOUN
ertr-504	1	3	review	review	NOUN
ertr-504	1	4	of	of	ADP
ertr-504	1	5	tourism	tourism	NOUN
ertr-504	1	6	research	research	NOUN
ertr-504	1	7	(	(	PUNCT
ertr-504	1	8	ertr	ertr	NOUN
ertr-504	1	9	)	)	PUNCT
ertr-504	1	10	,	,	PUNCT
ertr-504	1	11	vol	vol	NOUN
ertr-504	1	12	.	.	PROPN
ertr-504	1	13	17	17	NUM
ertr-504	1	14	,	,	PUNCT
ertr-504	1	15	no	no	INTJ
ertr-504	1	16	.	.	NOUN
ertr-504	1	17	2	2	NUM
ertr-504	1	18	,	,	PUNCT
ertr-504	1	19	2019	2019	NUM
ertr-504	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	1	21	188	188	NUM
ertr-504	1	22	katarzyna	katarzyna	PROPN
ertr-504	1	23	minor	minor	PROPN
ertr-504	1	24	cardiff	cardiff	PROPN
ertr-504	1	25	metropolitan	metropolitan	PROPN
ertr-504	1	26	university	university	PROPN
ertr-504	1	27	sheena	sheena	PROPN
ertr-504	1	28	carlisle	carlisle	PROPN
ertr-504	1	29	cardiff	cardiff	PROPN
ertr-504	1	30	metropolitan	metropolitan	PROPN
ertr-504	1	31	university	university	PROPN
ertr-504	1	32	louise	louise	PROPN
ertr-504	1	33	dixey	dixey	VERB
ertr-504	1	34	cardiff	cardiff	PROPN
ertr-504	1	35	metropolitan	metropolitan	PROPN
ertr-504	1	36	university	university	PROPN
ertr-504	1	37	rethinking	rethink	VERB
ertr-504	1	38	digital	digital	ADJ
ertr-504	1	39	foci	focus	NOUN
ertr-504	1	40	what	what	PRON
ertr-504	1	41	are	be	AUX
ertr-504	1	42	the	the	DET
ertr-504	1	43	real	real	ADJ
ertr-504	1	44	digital	digital	ADJ
ertr-504	1	45	needs	need	NOUN
ertr-504	1	46	of	of	ADP
ertr-504	1	47	welsh	welsh	NOUN
ertr-504	1	48	tourism	tourism	NOUN
ertr-504	1	49	organisations	organisation	NOUN
ertr-504	1	50	?	?	PUNCT
ertr-504	2	1	the	the	DET
ertr-504	2	2	use	use	NOUN
ertr-504	2	3	of	of	ADP
ertr-504	2	4	digital	digital	ADJ
ertr-504	2	5	technologies	technology	NOUN
ertr-504	2	6	is	be	AUX
ertr-504	2	7	becoming	become	VERB
ertr-504	2	8	more	more	ADV
ertr-504	2	9	evident	evident	ADJ
ertr-504	2	10	within	within	ADP
ertr-504	2	11	the	the	DET
ertr-504	2	12	tourism	tourism	NOUN
ertr-504	2	13	industry	industry	NOUN
ertr-504	2	14	,	,	PUNCT
ertr-504	2	15	however	however	ADV
ertr-504	2	16	it	it	PRON
ertr-504	2	17	is	be	AUX
ertr-504	2	18	characterised	characterise	VERB
ertr-504	2	19	by	by	ADP
ertr-504	2	20	different	different	ADJ
ertr-504	2	21	levels	level	NOUN
ertr-504	2	22	of	of	ADP
ertr-504	2	23	usage	usage	NOUN
ertr-504	2	24	between	between	ADP
ertr-504	2	25	rural	rural	ADJ
ertr-504	2	26	,	,	PUNCT
ertr-504	2	27	small	small	ADJ
ertr-504	2	28	and	and	CCONJ
ertr-504	2	29	medium	medium	ADJ
ertr-504	2	30	organisations	organisation	NOUN
ertr-504	2	31	versus	versus	ADP
ertr-504	2	32	large	large	ADJ
ertr-504	2	33	,	,	PUNCT
ertr-504	2	34	urban	urban	ADJ
ertr-504	2	35	ones	one	NOUN
ertr-504	2	36	.	.	PUNCT
ertr-504	3	1	this	this	DET
ertr-504	3	2	paper	paper	NOUN
ertr-504	3	3	reports	report	NOUN
ertr-504	3	4	on	on	ADP
ertr-504	3	5	findings	finding	NOUN
ertr-504	3	6	of	of	ADP
ertr-504	3	7	quantitative	quantitative	ADJ
ertr-504	3	8	and	and	CCONJ
ertr-504	3	9	qualitative	qualitative	ADJ
ertr-504	3	10	research	research	NOUN
ertr-504	3	11	focussing	focusse	VERB
ertr-504	3	12	on	on	ADP
ertr-504	3	13	the	the	DET
ertr-504	3	14	mapping	mapping	NOUN
ertr-504	3	15	of	of	ADP
ertr-504	3	16	the	the	DET
ertr-504	3	17	current	current	ADJ
ertr-504	3	18	digital	digital	ADJ
ertr-504	3	19	proficiencies	proficiency	NOUN
ertr-504	3	20	and	and	CCONJ
ertr-504	3	21	future	future	ADJ
ertr-504	3	22	digital	digital	ADJ
ertr-504	3	23	skills	skill	NOUN
ertr-504	3	24	of	of	ADP
ertr-504	3	25	tourismrelated	tourismrelate	VERB
ertr-504	3	26	organisations	organisation	NOUN
ertr-504	3	27	in	in	ADP
ertr-504	3	28	wales	wales	PROPN
ertr-504	3	29	.	.	PUNCT
ertr-504	4	1	the	the	DET
ertr-504	4	2	results	result	NOUN
ertr-504	4	3	show	show	VERB
ertr-504	4	4	that	that	SCONJ
ertr-504	4	5	whilst	whilst	SCONJ
ertr-504	4	6	the	the	DET
ertr-504	4	7	highest	highest	ADV
ertr-504	4	8	projected	project	VERB
ertr-504	4	9	digital	digital	ADJ
ertr-504	4	10	skills	skill	NOUN
ertr-504	4	11	gaps	gap	NOUN
ertr-504	4	12	in	in	ADP
ertr-504	4	13	2030	2030	NUM
ertr-504	4	14	relate	relate	VERB
ertr-504	4	15	to	to	ADP
ertr-504	4	16	emerging	emerge	VERB
ertr-504	4	17	technologies	technology	NOUN
ertr-504	4	18	such	such	ADJ
ertr-504	4	19	as	as	ADP
ertr-504	4	20	ai	ai	NOUN
ertr-504	4	21	,	,	PUNCT
ertr-504	4	22	ar	ar	PROPN
ertr-504	4	23	and	and	CCONJ
ertr-504	4	24	vr	vr	NOUN
ertr-504	4	25	,	,	PUNCT
ertr-504	4	26	more	more	ADV
ertr-504	4	27	pressing	pressing	ADJ
ertr-504	4	28	digital	digital	ADJ
ertr-504	4	29	needs	need	NOUN
ertr-504	4	30	relate	relate	VERB
ertr-504	4	31	to	to	ADP
ertr-504	4	32	the	the	DET
ertr-504	4	33	use	use	NOUN
ertr-504	4	34	of	of	ADP
ertr-504	4	35	social	social	ADJ
ertr-504	4	36	media	medium	NOUN
ertr-504	4	37	and	and	CCONJ
ertr-504	4	38	online	online	ADJ
ertr-504	4	39	marketing	marketing	NOUN
ertr-504	4	40	.	.	PUNCT
ertr-504	5	1	the	the	DET
ertr-504	5	2	study	study	NOUN
ertr-504	5	3	identifies	identify	VERB
ertr-504	5	4	lack	lack	NOUN
ertr-504	5	5	of	of	ADP
ertr-504	5	6	need	need	NOUN
ertr-504	5	7	,	,	PUNCT
ertr-504	5	8	time	time	NOUN
ertr-504	5	9	and/or	and/or	CCONJ
ertr-504	5	10	budget	budget	NOUN
ertr-504	5	11	as	as	ADP
ertr-504	5	12	main	main	ADJ
ertr-504	5	13	reasons	reason	NOUN
ertr-504	5	14	for	for	ADP
ertr-504	5	15	lack	lack	NOUN
ertr-504	5	16	of	of	ADP
ertr-504	5	17	digital	digital	ADJ
ertr-504	5	18	engagement	engagement	NOUN
ertr-504	5	19	and	and	CCONJ
ertr-504	5	20	training	training	NOUN
ertr-504	5	21	.	.	PUNCT
ertr-504	6	1	keywords	keyword	NOUN
ertr-504	6	2	:	:	PUNCT
ertr-504	6	3	digital	digital	ADJ
ertr-504	6	4	skills	skill	NOUN
ertr-504	6	5	,	,	PUNCT
ertr-504	6	6	skills	skill	NOUN
ertr-504	6	7	gaps	gap	NOUN
ertr-504	6	8	,	,	PUNCT
ertr-504	6	9	training	training	NOUN
ertr-504	6	10	needs	need	VERB
ertr-504	6	11	katarzyna	katarzyna	PROPN
ertr-504	6	12	minor	minor	ADJ
ertr-504	6	13	welsh	welsh	PROPN
ertr-504	6	14	centre	centre	PROPN
ertr-504	6	15	for	for	ADP
ertr-504	6	16	tourism	tourism	NOUN
ertr-504	6	17	research	research	PROPN
ertr-504	6	18	cardiff	cardiff	PROPN
ertr-504	6	19	metropolitan	metropolitan	PROPN
ertr-504	6	20	university	university	PROPN
ertr-504	6	21	western	western	PROPN
ertr-504	6	22	avenue	avenue	PROPN
ertr-504	6	23	,	,	PUNCT
ertr-504	6	24	llandaff	llandaff	NOUN
ertr-504	6	25	cf5	cf5	PROPN
ertr-504	6	26	2sp	2sp	ADJ
ertr-504	6	27	,	,	PUNCT
ertr-504	6	28	cardiff	cardiff	NOUN
ertr-504	6	29	,	,	PUNCT
ertr-504	6	30	wales	wales	PROPN
ertr-504	6	31	uk	uk	PROPN
ertr-504	6	32	email	email	NOUN
ertr-504	6	33	:	:	PUNCT
ertr-504	6	34	kminor@cardiffmet.ac.uk	kminor@cardiffmet.ac.uk	PROPN
ertr-504	6	35	sheena	sheena	PROPN
ertr-504	6	36	carlisle	carlisle	PROPN
ertr-504	6	37	next	next	ADJ
ertr-504	6	38	tourism	tourism	NOUN
ertr-504	6	39	generation	generation	NOUN
ertr-504	6	40	alliance	alliance	PROPN
ertr-504	6	41	cardiff	cardiff	PROPN
ertr-504	6	42	metropolitan	metropolitan	PROPN
ertr-504	6	43	university	university	PROPN
ertr-504	6	44	western	western	PROPN
ertr-504	6	45	avenue	avenue	PROPN
ertr-504	6	46	,	,	PUNCT
ertr-504	6	47	llandaff	llandaff	NOUN
ertr-504	6	48	cf5	cf5	PROPN
ertr-504	6	49	2sp	2sp	ADJ
ertr-504	6	50	,	,	PUNCT
ertr-504	6	51	cardiff	cardiff	NOUN
ertr-504	6	52	,	,	PUNCT
ertr-504	6	53	wales	wales	PROPN
ertr-504	6	54	uk	uk	PROPN
ertr-504	6	55	email	email	NOUN
ertr-504	6	56	:	:	PUNCT
ertr-504	6	57	scarlisle@cardiffmet.ac.uk	scarlisle@cardiffmet.ac.uk	PROPN
ertr-504	6	58	louise	louise	PROPN
ertr-504	6	59	dixey	dixey	VERB
ertr-504	6	60	next	next	ADJ
ertr-504	6	61	tourism	tourism	NOUN
ertr-504	6	62	generation	generation	NOUN
ertr-504	6	63	alliance	alliance	PROPN
ertr-504	6	64	cardiff	cardiff	PROPN
ertr-504	6	65	metropolitan	metropolitan	PROPN
ertr-504	6	66	university	university	PROPN
ertr-504	6	67	western	western	PROPN
ertr-504	6	68	avenue	avenue	PROPN
ertr-504	6	69	,	,	PUNCT
ertr-504	6	70	llandaff	llandaff	NOUN
ertr-504	6	71	cf5	cf5	PROPN
ertr-504	6	72	2sp	2sp	ADJ
ertr-504	6	73	,	,	PUNCT
ertr-504	6	74	cardiff	cardiff	NOUN
ertr-504	6	75	,	,	PUNCT
ertr-504	6	76	wales	wales	PROPN
ertr-504	6	77	uk	uk	PROPN
ertr-504	6	78	email	email	NOUN
ertr-504	6	79	:	:	PUNCT
ertr-504	6	80	ldixey@cardiffmet.ac.uk	ldixey@cardiffmet.ac.uk	PROPN
ertr-504	6	81	katarzyna	katarzyna	PROPN
ertr-504	6	82	minor	minor	ADJ
ertr-504	6	83	is	be	AUX
ertr-504	6	84	a	a	DET
ertr-504	6	85	lecturer	lecturer	NOUN
ertr-504	6	86	and	and	CCONJ
ertr-504	6	87	researcher	researcher	NOUN
ertr-504	6	88	at	at	ADP
ertr-504	6	89	cardiff	cardiff	PROPN
ertr-504	6	90	metropolitan	metropolitan	PROPN
ertr-504	6	91	university	university	NOUN
ertr-504	6	92	whose	whose	DET
ertr-504	6	93	interests	interest	NOUN
ertr-504	6	94	include	include	VERB
ertr-504	6	95	hospitality	hospitality	NOUN
ertr-504	6	96	and	and	CCONJ
ertr-504	6	97	tourism	tourism	NOUN
ertr-504	6	98	management	management	NOUN
ertr-504	6	99	,	,	PUNCT
ertr-504	6	100	with	with	ADP
ertr-504	6	101	a	a	DET
ertr-504	6	102	focus	focus	NOUN
ertr-504	6	103	on	on	ADP
ertr-504	6	104	digital	digital	ADJ
ertr-504	6	105	media	medium	NOUN
ertr-504	6	106	.	.	PUNCT
ertr-504	7	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	8	1	e	e	X
ertr-504	8	2	-	-	NOUN
ertr-504	8	3	review	review	NOUN
ertr-504	8	4	of	of	ADP
ertr-504	8	5	tourism	tourism	NOUN
ertr-504	8	6	research	research	NOUN
ertr-504	8	7	(	(	PUNCT
ertr-504	8	8	ertr	ertr	NOUN
ertr-504	8	9	)	)	PUNCT
ertr-504	8	10	,	,	PUNCT
ertr-504	8	11	vol	vol	NOUN
ertr-504	8	12	.	.	PROPN
ertr-504	8	13	17	17	NUM
ertr-504	8	14	,	,	PUNCT
ertr-504	8	15	no	no	INTJ
ertr-504	8	16	.	.	NOUN
ertr-504	8	17	2	2	NUM
ertr-504	8	18	,	,	PUNCT
ertr-504	8	19	2019	2019	NUM
ertr-504	8	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	8	21	189	189	NUM
ertr-504	8	22	introduction	introduction	NOUN
ertr-504	8	23	and	and	CCONJ
ertr-504	8	24	background	background	NOUN
ertr-504	8	25	to	to	ADP
ertr-504	8	26	the	the	DET
ertr-504	8	27	research	research	NOUN
ertr-504	8	28	with	with	ADP
ertr-504	8	29	technologies	technology	NOUN
ertr-504	8	30	becoming	become	VERB
ertr-504	8	31	more	more	ADV
ertr-504	8	32	important	important	ADJ
ertr-504	8	33	in	in	ADP
ertr-504	8	34	the	the	DET
ertr-504	8	35	everyday	everyday	ADJ
ertr-504	8	36	life	life	NOUN
ertr-504	8	37	of	of	ADP
ertr-504	8	38	people	people	NOUN
ertr-504	8	39	and	and	CCONJ
ertr-504	8	40	many	many	ADJ
ertr-504	8	41	travellers	traveller	NOUN
ertr-504	8	42	taking	take	VERB
ertr-504	8	43	digital	digital	ADJ
ertr-504	8	44	technology	technology	NOUN
ertr-504	8	45	for	for	ADP
ertr-504	8	46	granted	grant	VERB
ertr-504	8	47	(	(	PUNCT
ertr-504	8	48	mintel	mintel	NOUN
ertr-504	8	49	,	,	PUNCT
ertr-504	8	50	2018	2018	NUM
ertr-504	8	51	)	)	PUNCT
ertr-504	8	52	;	;	PUNCT
ertr-504	8	53	it	it	PRON
ertr-504	8	54	is	be	AUX
ertr-504	8	55	no	no	DET
ertr-504	8	56	surprise	surprise	NOUN
ertr-504	8	57	that	that	SCONJ
ertr-504	8	58	the	the	DET
ertr-504	8	59	tourism	tourism	NOUN
ertr-504	8	60	and	and	CCONJ
ertr-504	8	61	hospitality	hospitality	NOUN
ertr-504	8	62	industries	industry	NOUN
ertr-504	8	63	are	be	AUX
ertr-504	8	64	increasingly	increasingly	ADV
ertr-504	8	65	adopting	adopt	VERB
ertr-504	8	66	digital	digital	ADJ
ertr-504	8	67	technologies	technology	NOUN
ertr-504	8	68	(	(	PUNCT
ertr-504	8	69	world	world	NOUN
ertr-504	8	70	economic	economic	ADJ
ertr-504	8	71	forum	forum	PROPN
ertr-504	8	72	(	(	PUNCT
ertr-504	8	73	wef	wef	PROPN
ertr-504	8	74	)	)	PUNCT
ertr-504	8	75	,	,	PUNCT
ertr-504	8	76	2018	2018	NUM
ertr-504	8	77	)	)	PUNCT
ertr-504	8	78	.	.	PUNCT
ertr-504	9	1	mintel	mintel	PROPN
ertr-504	9	2	(	(	PUNCT
ertr-504	9	3	2018	2018	NUM
ertr-504	9	4	)	)	PUNCT
ertr-504	9	5	lists	list	NOUN
ertr-504	9	6	technologies	technology	NOUN
ertr-504	9	7	such	such	ADJ
ertr-504	9	8	as	as	ADP
ertr-504	9	9	artificial	artificial	ADJ
ertr-504	9	10	intelligence	intelligence	NOUN
ertr-504	9	11	(	(	PUNCT
ertr-504	9	12	ai	ai	NOUN
ertr-504	9	13	)	)	PUNCT
ertr-504	9	14	,	,	PUNCT
ertr-504	9	15	augmented	augment	VERB
ertr-504	9	16	and	and	CCONJ
ertr-504	9	17	virtual	virtual	ADJ
ertr-504	9	18	reality	reality	NOUN
ertr-504	9	19	(	(	PUNCT
ertr-504	9	20	ar	ar	NOUN
ertr-504	9	21	and	and	CCONJ
ertr-504	9	22	vr	vr	NOUN
ertr-504	9	23	)	)	PUNCT
ertr-504	9	24	and	and	CCONJ
ertr-504	9	25	robotics	robotic	NOUN
ertr-504	9	26	as	as	ADP
ertr-504	9	27	some	some	PRON
ertr-504	9	28	of	of	ADP
ertr-504	9	29	the	the	DET
ertr-504	9	30	most	most	ADV
ertr-504	9	31	influential	influential	ADJ
ertr-504	9	32	within	within	ADP
ertr-504	9	33	tourism	tourism	NOUN
ertr-504	9	34	these	these	DET
ertr-504	9	35	days	day	NOUN
ertr-504	9	36	.	.	PUNCT
ertr-504	10	1	wef	wef	PROPN
ertr-504	10	2	(	(	PUNCT
ertr-504	10	3	2018	2018	NUM
ertr-504	10	4	)	)	PUNCT
ertr-504	10	5	notes	note	VERB
ertr-504	10	6	that	that	SCONJ
ertr-504	10	7	by	by	ADP
ertr-504	10	8	2022	2022	NUM
ertr-504	10	9	within	within	ADP
ertr-504	10	10	aviation	aviation	NOUN
ertr-504	10	11	,	,	PUNCT
ertr-504	10	12	tourism	tourism	NOUN
ertr-504	10	13	and	and	CCONJ
ertr-504	10	14	hospitality	hospitality	NOUN
ertr-504	10	15	world	world	NOUN
ertr-504	10	16	-	-	PUNCT
ertr-504	10	17	wide	wide	ADJ
ertr-504	10	18	usage	usage	NOUN
ertr-504	10	19	of	of	ADP
ertr-504	10	20	these	these	DET
ertr-504	10	21	technologies	technology	NOUN
ertr-504	10	22	will	will	AUX
ertr-504	10	23	rise	rise	VERB
ertr-504	10	24	by	by	ADP
ertr-504	10	25	79	79	NUM
ertr-504	10	26	%	%	NOUN
ertr-504	10	27	,	,	PUNCT
ertr-504	10	28	68	68	NUM
ertr-504	10	29	%	%	NOUN
ertr-504	10	30	and	and	CCONJ
ertr-504	10	31	37	37	NUM
ertr-504	10	32	%	%	NOUN
ertr-504	10	33	respectively	respectively	ADV
ertr-504	10	34	,	,	PUNCT
ertr-504	10	35	with	with	ADP
ertr-504	10	36	the	the	DET
ertr-504	10	37	biggest	big	ADJ
ertr-504	10	38	rise	rise	NOUN
ertr-504	10	39	in	in	ADP
ertr-504	10	40	the	the	DET
ertr-504	10	41	use	use	NOUN
ertr-504	10	42	of	of	ADP
ertr-504	10	43	the	the	DET
ertr-504	10	44	internet	internet	NOUN
ertr-504	10	45	of	of	ADP
ertr-504	10	46	things	thing	NOUN
ertr-504	10	47	(	(	PUNCT
ertr-504	10	48	95	95	NUM
ertr-504	10	49	%	%	NOUN
ertr-504	10	50	)	)	PUNCT
ertr-504	10	51	and	and	CCONJ
ertr-504	10	52	big	big	ADJ
ertr-504	10	53	data	datum	NOUN
ertr-504	10	54	(	(	PUNCT
ertr-504	10	55	89	89	NUM
ertr-504	10	56	%	%	NOUN
ertr-504	10	57	)	)	PUNCT
ertr-504	10	58	.	.	PUNCT
ertr-504	11	1	at	at	ADP
ertr-504	11	2	the	the	DET
ertr-504	11	3	same	same	ADJ
ertr-504	11	4	time	time	NOUN
ertr-504	11	5	,	,	PUNCT
ertr-504	11	6	however	however	ADV
ertr-504	11	7	,	,	PUNCT
ertr-504	11	8	skills	skill	VERB
ertr-504	11	9	gaps	gap	NOUN
ertr-504	11	10	in	in	ADP
ertr-504	11	11	local	local	ADJ
ertr-504	11	12	labour	labour	NOUN
ertr-504	11	13	markets	market	NOUN
ertr-504	11	14	(	(	PUNCT
ertr-504	11	15	89	89	NUM
ertr-504	11	16	%	%	NOUN
ertr-504	11	17	)	)	PUNCT
ertr-504	11	18	and	and	CCONJ
ertr-504	11	19	a	a	DET
ertr-504	11	20	shortage	shortage	NOUN
ertr-504	11	21	of	of	ADP
ertr-504	11	22	capital	capital	NOUN
ertr-504	11	23	investments	investment	NOUN
ertr-504	11	24	(	(	PUNCT
ertr-504	11	25	39	39	NUM
ertr-504	11	26	%	%	NOUN
ertr-504	11	27	)	)	PUNCT
ertr-504	11	28	are	be	AUX
ertr-504	11	29	cited	cite	VERB
ertr-504	11	30	as	as	ADP
ertr-504	11	31	major	major	ADJ
ertr-504	11	32	obstacles	obstacle	NOUN
ertr-504	11	33	to	to	ADP
ertr-504	11	34	the	the	DET
ertr-504	11	35	adoption	adoption	NOUN
ertr-504	11	36	of	of	ADP
ertr-504	11	37	technologies	technology	NOUN
ertr-504	11	38	world	world	NOUN
ertr-504	11	39	-	-	PUNCT
ertr-504	11	40	wide	wide	ADJ
ertr-504	11	41	(	(	PUNCT
ertr-504	11	42	wef	wef	PROPN
ertr-504	11	43	,	,	PUNCT
ertr-504	11	44	2018	2018	NUM
ertr-504	11	45	)	)	PUNCT
ertr-504	11	46	.	.	PUNCT
ertr-504	12	1	this	this	PRON
ertr-504	12	2	is	be	AUX
ertr-504	12	3	particularly	particularly	ADV
ertr-504	12	4	evident	evident	ADJ
ertr-504	12	5	within	within	ADP
ertr-504	12	6	rural	rural	ADJ
ertr-504	12	7	communities	community	NOUN
ertr-504	12	8	,	,	PUNCT
ertr-504	12	9	such	such	ADJ
ertr-504	12	10	as	as	ADP
ertr-504	12	11	wales	wale	NOUN
ertr-504	12	12	in	in	ADP
ertr-504	12	13	the	the	DET
ertr-504	12	14	uk	uk	PROPN
ertr-504	12	15	,	,	PUNCT
ertr-504	12	16	where	where	SCONJ
ertr-504	12	17	there	there	PRON
ertr-504	12	18	is	be	VERB
ertr-504	12	19	still	still	ADV
ertr-504	12	20	a	a	DET
ertr-504	12	21	great	great	ADJ
ertr-504	12	22	divide	divide	NOUN
ertr-504	12	23	in	in	ADP
ertr-504	12	24	terms	term	NOUN
ertr-504	12	25	of	of	ADP
ertr-504	12	26	access	access	NOUN
ertr-504	12	27	to	to	ADP
ertr-504	12	28	the	the	DET
ertr-504	12	29	internet	internet	NOUN
ertr-504	12	30	,	,	PUNCT
ertr-504	12	31	which	which	PRON
ertr-504	12	32	compromises	compromise	VERB
ertr-504	12	33	digital	digital	ADJ
ertr-504	12	34	engagement	engagement	NOUN
ertr-504	12	35	.	.	PUNCT
ertr-504	13	1	77	77	NUM
ertr-504	13	2	%	%	NOUN
ertr-504	13	3	of	of	ADP
ertr-504	13	4	medium	medium	NOUN
ertr-504	13	5	and	and	CCONJ
ertr-504	13	6	81	81	NUM
ertr-504	13	7	%	%	NOUN
ertr-504	13	8	of	of	ADP
ertr-504	13	9	small	small	ADJ
ertr-504	13	10	enterprises	enterprise	NOUN
ertr-504	13	11	in	in	ADP
ertr-504	13	12	wales	wales	PROPN
ertr-504	13	13	have	have	VERB
ertr-504	13	14	access	access	NOUN
ertr-504	13	15	to	to	ADP
ertr-504	13	16	super	super	ADJ
ertr-504	13	17	-	-	ADJ
ertr-504	13	18	fast	fast	ADJ
ertr-504	13	19	broadband	broadband	NOUN
ertr-504	13	20	(	(	PUNCT
ertr-504	13	21	ofcom	ofcom	PROPN
ertr-504	13	22	,	,	PUNCT
ertr-504	13	23	2017	2017	NUM
ertr-504	13	24	;	;	PUNCT
ertr-504	13	25	digital	digital	ADJ
ertr-504	13	26	maturity	maturity	NOUN
ertr-504	13	27	survey	survey	NOUN
ertr-504	13	28	2018	2018	NUM
ertr-504	13	29	)	)	PUNCT
ertr-504	13	30	which	which	PRON
ertr-504	13	31	represents	represent	VERB
ertr-504	13	32	a	a	DET
ertr-504	13	33	42	42	NUM
ertr-504	13	34	%	%	NOUN
ertr-504	13	35	and	and	CCONJ
ertr-504	13	36	39	39	NUM
ertr-504	13	37	%	%	NOUN
ertr-504	13	38	increase	increase	NOUN
ertr-504	13	39	respectively	respectively	ADV
ertr-504	13	40	in	in	ADP
ertr-504	13	41	access	access	NOUN
ertr-504	13	42	between	between	ADP
ertr-504	13	43	2014	2014	NUM
ertr-504	13	44	and	and	CCONJ
ertr-504	13	45	2017	2017	NUM
ertr-504	13	46	(	(	PUNCT
ertr-504	13	47	ofcom	ofcom	PROPN
ertr-504	13	48	,	,	PUNCT
ertr-504	13	49	2017	2017	NUM
ertr-504	13	50	)	)	PUNCT
ertr-504	13	51	.	.	PUNCT
ertr-504	14	1	however	however	ADV
ertr-504	14	2	,	,	PUNCT
ertr-504	14	3	there	there	PRON
ertr-504	14	4	is	be	VERB
ertr-504	14	5	a	a	DET
ertr-504	14	6	sharp	sharp	ADJ
ertr-504	14	7	contrast	contrast	NOUN
ertr-504	14	8	in	in	ADP
ertr-504	14	9	rural	rural	ADJ
ertr-504	14	10	areas	area	NOUN
ertr-504	14	11	,	,	PUNCT
ertr-504	14	12	where	where	SCONJ
ertr-504	14	13	only	only	ADV
ertr-504	14	14	approximately	approximately	ADV
ertr-504	14	15	9	9	NUM
ertr-504	14	16	%	%	NOUN
ertr-504	14	17	of	of	ADP
ertr-504	14	18	businesses	business	NOUN
ertr-504	14	19	have	have	VERB
ertr-504	14	20	internet	internet	NOUN
ertr-504	14	21	access	access	NOUN
ertr-504	14	22	(	(	PUNCT
ertr-504	14	23	national	national	ADJ
ertr-504	14	24	assembly	assembly	NOUN
ertr-504	14	25	for	for	ADP
ertr-504	14	26	wales	wale	NOUN
ertr-504	14	27	,	,	PUNCT
ertr-504	14	28	2013	2013	NUM
ertr-504	14	29	;	;	PUNCT
ertr-504	14	30	welsh	welsh	NOUN
ertr-504	14	31	government	government	NOUN
ertr-504	14	32	,	,	PUNCT
ertr-504	14	33	2014	2014	NUM
ertr-504	14	34	)	)	PUNCT
ertr-504	14	35	.	.	PUNCT
ertr-504	15	1	despite	despite	SCONJ
ertr-504	15	2	the	the	DET
ertr-504	15	3	increased	increase	VERB
ertr-504	15	4	availability	availability	NOUN
ertr-504	15	5	of	of	ADP
ertr-504	15	6	the	the	DET
ertr-504	15	7	internet	internet	NOUN
ertr-504	15	8	,	,	PUNCT
ertr-504	15	9	in	in	ADP
ertr-504	15	10	2011	2011	NUM
ertr-504	15	11	,	,	PUNCT
ertr-504	15	12	21	21	NUM
ertr-504	15	13	%	%	NOUN
ertr-504	15	14	of	of	ADP
ertr-504	15	15	people	people	NOUN
ertr-504	15	16	in	in	ADP
ertr-504	15	17	wales	wales	PROPN
ertr-504	15	18	had	have	AUX
ertr-504	15	19	not	not	PART
ertr-504	15	20	accessed	access	VERB
ertr-504	15	21	the	the	DET
ertr-504	15	22	worldwide	worldwide	ADJ
ertr-504	15	23	web	web	NOUN
ertr-504	15	24	,	,	PUNCT
ertr-504	15	25	with	with	SCONJ
ertr-504	15	26	the	the	DET
ertr-504	15	27	main	main	ADJ
ertr-504	15	28	reason	reason	NOUN
ertr-504	15	29	stated	state	VERB
ertr-504	15	30	being	be	AUX
ertr-504	15	31	lack	lack	NOUN
ertr-504	15	32	of	of	ADP
ertr-504	15	33	skills	skill	NOUN
ertr-504	15	34	(	(	PUNCT
ertr-504	15	35	gsr	gsr	ADJ
ertr-504	15	36	,	,	PUNCT
ertr-504	15	37	2011	2011	NUM
ertr-504	15	38	)	)	PUNCT
ertr-504	15	39	.	.	PUNCT
ertr-504	16	1	this	this	DET
ertr-504	16	2	number	number	NOUN
ertr-504	16	3	decreases	decrease	VERB
ertr-504	16	4	sharply	sharply	ADV
ertr-504	16	5	when	when	SCONJ
ertr-504	16	6	employment	employment	NOUN
ertr-504	16	7	and	and	CCONJ
ertr-504	16	8	socio	socio	NOUN
ertr-504	16	9	-	-	PUNCT
ertr-504	16	10	economic	economic	ADJ
ertr-504	16	11	status	status	NOUN
ertr-504	16	12	is	be	AUX
ertr-504	16	13	taken	take	VERB
ertr-504	16	14	into	into	ADP
ertr-504	16	15	consideration	consideration	NOUN
ertr-504	16	16	.	.	PUNCT
ertr-504	17	1	it	it	PRON
ertr-504	17	2	is	be	AUX
ertr-504	17	3	highlighted	highlight	VERB
ertr-504	17	4	that	that	SCONJ
ertr-504	17	5	social	social	ADJ
ertr-504	17	6	disadvantages	disadvantage	NOUN
ertr-504	17	7	lead	lead	VERB
ertr-504	17	8	to	to	ADP
ertr-504	17	9	a	a	DET
ertr-504	17	10	lack	lack	NOUN
ertr-504	17	11	of	of	ADP
ertr-504	17	12	digital	digital	ADJ
ertr-504	17	13	engagement	engagement	NOUN
ertr-504	17	14	,	,	PUNCT
ertr-504	17	15	which	which	PRON
ertr-504	17	16	in	in	ADP
ertr-504	17	17	turn	turn	NOUN
ertr-504	17	18	often	often	ADV
ertr-504	17	19	deepens	deepen	VERB
ertr-504	17	20	the	the	DET
ertr-504	17	21	disadvantage	disadvantage	NOUN
ertr-504	17	22	via	via	ADP
ertr-504	17	23	fewer	few	ADJ
ertr-504	17	24	employment	employment	NOUN
ertr-504	17	25	and	and	CCONJ
ertr-504	17	26	networking	network	VERB
ertr-504	17	27	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	17	28	e	e	NOUN
ertr-504	17	29	-	-	NOUN
ertr-504	17	30	review	review	NOUN
ertr-504	17	31	of	of	ADP
ertr-504	17	32	tourism	tourism	NOUN
ertr-504	17	33	research	research	NOUN
ertr-504	17	34	(	(	PUNCT
ertr-504	17	35	ertr	ertr	NOUN
ertr-504	17	36	)	)	PUNCT
ertr-504	17	37	,	,	PUNCT
ertr-504	17	38	vol	vol	NOUN
ertr-504	17	39	.	.	PROPN
ertr-504	17	40	17	17	NUM
ertr-504	17	41	,	,	PUNCT
ertr-504	17	42	no	no	INTJ
ertr-504	17	43	.	.	NOUN
ertr-504	17	44	2	2	NUM
ertr-504	17	45	,	,	PUNCT
ertr-504	17	46	2019	2019	NUM
ertr-504	17	47	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	17	48	190	190	NUM
ertr-504	17	49	opportunities	opportunity	NOUN
ertr-504	17	50	(	(	PUNCT
ertr-504	17	51	gsr	gsr	ADJ
ertr-504	17	52	,	,	PUNCT
ertr-504	17	53	2011	2011	NUM
ertr-504	17	54	,	,	PUNCT
ertr-504	17	55	2016	2016	NUM
ertr-504	17	56	)	)	PUNCT
ertr-504	17	57	.	.	PUNCT
ertr-504	18	1	digital	digital	ADJ
ertr-504	18	2	exclusion	exclusion	NOUN
ertr-504	18	3	is	be	AUX
ertr-504	18	4	still	still	ADV
ertr-504	18	5	most	most	ADV
ertr-504	18	6	prominent	prominent	ADJ
ertr-504	18	7	in	in	ADP
ertr-504	18	8	the	the	DET
ertr-504	18	9	areas	area	NOUN
ertr-504	18	10	that	that	PRON
ertr-504	18	11	are	be	AUX
ertr-504	18	12	socially	socially	ADV
ertr-504	18	13	excluded	exclude	VERB
ertr-504	18	14	,	,	PUNCT
ertr-504	18	15	rural	rural	ADJ
ertr-504	18	16	and/or	and/or	CCONJ
ertr-504	18	17	economically	economically	ADV
ertr-504	18	18	challenged	challenge	VERB
ertr-504	18	19	;	;	PUNCT
ertr-504	18	20	with	with	ADP
ertr-504	18	21	denbighshire	denbighshire	PROPN
ertr-504	18	22	,	,	PUNCT
ertr-504	18	23	conwy	conwy	PROPN
ertr-504	18	24	and	and	CCONJ
ertr-504	18	25	rhondda	rhondda	PROPN
ertr-504	18	26	cynon	cynon	PROPN
ertr-504	18	27	taf	taf	X
ertr-504	18	28	having	have	VERB
ertr-504	18	29	lowest	low	ADJ
ertr-504	18	30	digital	digital	ADJ
ertr-504	18	31	inclusion	inclusion	NOUN
ertr-504	18	32	rates	rate	NOUN
ertr-504	18	33	.	.	PUNCT
ertr-504	19	1	skills	skill	NOUN
ertr-504	19	2	shortages	shortage	NOUN
ertr-504	19	3	for	for	ADP
ertr-504	19	4	vacancies	vacancy	NOUN
ertr-504	19	5	include	include	VERB
ertr-504	19	6	basic	basic	ADJ
ertr-504	19	7	computer	computer	NOUN
ertr-504	19	8	literacy	literacy	NOUN
ertr-504	19	9	skills	skill	NOUN
ertr-504	19	10	and	and	CCONJ
ertr-504	19	11	advanced	advance	VERB
ertr-504	19	12	it	it	PRON
ertr-504	19	13	or	or	CCONJ
ertr-504	19	14	software	software	NOUN
ertr-504	19	15	skills	skill	NOUN
ertr-504	19	16	and	and	CCONJ
ertr-504	19	17	these	these	DET
ertr-504	19	18	skills	skill	NOUN
ertr-504	19	19	were	be	AUX
ertr-504	19	20	lacking	lack	VERB
ertr-504	19	21	in	in	ADP
ertr-504	19	22	tourism	tourism	NOUN
ertr-504	19	23	(	(	PUNCT
ertr-504	19	24	69	69	NUM
ertr-504	19	25	%	%	NOUN
ertr-504	19	26	)	)	PUNCT
ertr-504	19	27	and	and	CCONJ
ertr-504	19	28	hospitality	hospitality	NOUN
ertr-504	19	29	(	(	PUNCT
ertr-504	19	30	67	67	NUM
ertr-504	19	31	%	%	NOUN
ertr-504	19	32	)	)	PUNCT
ertr-504	19	33	respectively	respectively	ADV
ertr-504	19	34	.	.	PUNCT
ertr-504	20	1	this	this	PRON
ertr-504	20	2	is	be	AUX
ertr-504	20	3	in	in	ADP
ertr-504	20	4	sharp	sharp	ADJ
ertr-504	20	5	contrast	contrast	NOUN
ertr-504	20	6	with	with	ADP
ertr-504	20	7	lower	low	ADJ
ertr-504	20	8	levels	level	NOUN
ertr-504	20	9	of	of	ADP
ertr-504	20	10	these	these	DET
ertr-504	20	11	skills	skill	NOUN
ertr-504	20	12	shortages	shortage	NOUN
ertr-504	20	13	in	in	ADP
ertr-504	20	14	england	england	PROPN
ertr-504	20	15	that	that	PRON
ertr-504	20	16	are	be	AUX
ertr-504	20	17	15	15	NUM
ertr-504	20	18	%	%	NOUN
ertr-504	20	19	and	and	CCONJ
ertr-504	20	20	16	16	NUM
ertr-504	20	21	%	%	NOUN
ertr-504	20	22	respectively	respectively	ADV
ertr-504	20	23	(	(	PUNCT
ertr-504	20	24	gsr	gsr	ADJ
ertr-504	20	25	,	,	PUNCT
ertr-504	20	26	2011	2011	NUM
ertr-504	20	27	,	,	PUNCT
ertr-504	20	28	2015	2015	NUM
ertr-504	20	29	)	)	PUNCT
ertr-504	20	30	.	.	PUNCT
ertr-504	21	1	in	in	ADP
ertr-504	21	2	terms	term	NOUN
ertr-504	21	3	of	of	ADP
ertr-504	21	4	the	the	DET
ertr-504	21	5	outcome	outcome	NOUN
ertr-504	21	6	for	for	ADP
ertr-504	21	7	businesses	business	NOUN
ertr-504	21	8	in	in	ADP
ertr-504	21	9	wales	wale	NOUN
ertr-504	21	10	,	,	PUNCT
ertr-504	21	11	this	this	DET
ertr-504	21	12	shortage	shortage	NOUN
ertr-504	21	13	of	of	ADP
ertr-504	21	14	skills	skill	NOUN
ertr-504	21	15	is	be	AUX
ertr-504	21	16	reflected	reflect	VERB
ertr-504	21	17	in	in	ADP
ertr-504	21	18	the	the	DET
ertr-504	21	19	lack	lack	NOUN
ertr-504	21	20	of	of	ADP
ertr-504	21	21	use	use	NOUN
ertr-504	21	22	of	of	ADP
ertr-504	21	23	digital	digital	ADJ
ertr-504	21	24	technologies	technology	NOUN
ertr-504	21	25	by	by	ADP
ertr-504	21	26	small	small	ADJ
ertr-504	21	27	and	and	CCONJ
ertr-504	21	28	medium	medium	ADJ
ertr-504	21	29	enterprises	enterprise	NOUN
ertr-504	21	30	(	(	PUNCT
ertr-504	21	31	smes	sme	NOUN
ertr-504	21	32	)	)	PUNCT
ertr-504	21	33	.	.	PUNCT
ertr-504	22	1	for	for	ADP
ertr-504	22	2	instance	instance	NOUN
ertr-504	22	3	,	,	PUNCT
ertr-504	22	4	around	around	ADP
ertr-504	22	5	a	a	DET
ertr-504	22	6	third	third	NOUN
ertr-504	22	7	of	of	ADP
ertr-504	22	8	smes	sme	NOUN
ertr-504	22	9	do	do	AUX
ertr-504	22	10	not	not	PART
ertr-504	22	11	have	have	VERB
ertr-504	22	12	a	a	DET
ertr-504	22	13	website	website	NOUN
ertr-504	22	14	(	(	PUNCT
ertr-504	22	15	welsh	welsh	NOUN
ertr-504	22	16	government	government	NOUN
ertr-504	22	17	,	,	PUNCT
ertr-504	22	18	2013	2013	NUM
ertr-504	22	19	)	)	PUNCT
ertr-504	22	20	and	and	CCONJ
ertr-504	22	21	33	33	NUM
ertr-504	22	22	%	%	NOUN
ertr-504	22	23	of	of	ADP
ertr-504	22	24	smes	sme	NOUN
ertr-504	22	25	do	do	AUX
ertr-504	22	26	not	not	PART
ertr-504	22	27	engage	engage	VERB
ertr-504	22	28	with	with	ADP
ertr-504	22	29	any	any	DET
ertr-504	22	30	social	social	ADJ
ertr-504	22	31	media	medium	NOUN
ertr-504	22	32	(	(	PUNCT
ertr-504	22	33	business	business	NOUN
ertr-504	22	34	wales	wale	NOUN
ertr-504	22	35	,	,	PUNCT
ertr-504	22	36	2017	2017	NUM
ertr-504	22	37	)	)	PUNCT
ertr-504	22	38	.	.	PUNCT
ertr-504	23	1	this	this	PRON
ertr-504	23	2	is	be	AUX
ertr-504	23	3	worrying	worry	VERB
ertr-504	23	4	as	as	ADP
ertr-504	23	5	in	in	ADP
ertr-504	23	6	wales	wale	NOUN
ertr-504	23	7	,	,	PUNCT
ertr-504	23	8	like	like	ADP
ertr-504	23	9	the	the	DET
ertr-504	23	10	uk	uk	PROPN
ertr-504	23	11	as	as	ADP
ertr-504	23	12	a	a	DET
ertr-504	23	13	whole	whole	NOUN
ertr-504	23	14	,	,	PUNCT
ertr-504	23	15	99	99	NUM
ertr-504	23	16	%	%	NOUN
ertr-504	23	17	of	of	ADP
ertr-504	23	18	businesses	business	NOUN
ertr-504	23	19	are	be	AUX
ertr-504	23	20	classed	class	VERB
ertr-504	23	21	as	as	ADP
ertr-504	23	22	micro	micro	NOUN
ertr-504	23	23	,	,	PUNCT
ertr-504	23	24	small	small	ADJ
ertr-504	23	25	and	and	CCONJ
ertr-504	23	26	medium	medium	ADJ
ertr-504	23	27	(	(	PUNCT
ertr-504	23	28	house	house	NOUN
ertr-504	23	29	of	of	ADP
ertr-504	23	30	commons	common	NOUN
ertr-504	23	31	,	,	PUNCT
ertr-504	23	32	2018	2018	NUM
ertr-504	23	33	)	)	PUNCT
ertr-504	23	34	.	.	PUNCT
ertr-504	24	1	welsh	welsh	PROPN
ertr-504	24	2	government	government	PROPN
ertr-504	24	3	research	research	PROPN
ertr-504	24	4	(	(	PUNCT
ertr-504	24	5	gsr	gsr	ADJ
ertr-504	24	6	,	,	PUNCT
ertr-504	24	7	2015	2015	NUM
ertr-504	24	8	)	)	PUNCT
ertr-504	24	9	highlights	highlight	NOUN
ertr-504	24	10	that	that	SCONJ
ertr-504	24	11	within	within	ADP
ertr-504	24	12	tourism	tourism	NOUN
ertr-504	24	13	and	and	CCONJ
ertr-504	24	14	hospitality	hospitality	NOUN
ertr-504	24	15	sectors	sector	NOUN
ertr-504	24	16	,	,	PUNCT
ertr-504	24	17	the	the	DET
ertr-504	24	18	level	level	NOUN
ertr-504	24	19	of	of	ADP
ertr-504	24	20	digital	digital	ADJ
ertr-504	24	21	skills	skill	NOUN
ertr-504	24	22	differs	differ	VERB
ertr-504	24	23	amongst	amongst	ADP
ertr-504	24	24	businesses	business	NOUN
ertr-504	24	25	and	and	CCONJ
ertr-504	24	26	often	often	ADV
ertr-504	24	27	businesses	business	NOUN
ertr-504	24	28	struggle	struggle	VERB
ertr-504	24	29	to	to	PART
ertr-504	24	30	keep	keep	VERB
ertr-504	24	31	up	up	ADP
ertr-504	24	32	with	with	ADP
ertr-504	24	33	their	their	PRON
ertr-504	24	34	customers	customer	NOUN
ertr-504	24	35	’	’	PART
ertr-504	24	36	digital	digital	ADJ
ertr-504	24	37	demands	demand	NOUN
ertr-504	24	38	.	.	PUNCT
ertr-504	25	1	one	one	NUM
ertr-504	25	2	of	of	ADP
ertr-504	25	3	the	the	DET
ertr-504	25	4	problems	problem	NOUN
ertr-504	25	5	identified	identify	VERB
ertr-504	25	6	as	as	ADP
ertr-504	25	7	contributing	contribute	VERB
ertr-504	25	8	to	to	ADP
ertr-504	25	9	the	the	DET
ertr-504	25	10	inability	inability	NOUN
ertr-504	25	11	of	of	ADP
ertr-504	25	12	small	small	ADJ
ertr-504	25	13	and	and	CCONJ
ertr-504	25	14	rural	rural	ADJ
ertr-504	25	15	tourism	tourism	NOUN
ertr-504	25	16	businesses	business	NOUN
ertr-504	25	17	to	to	PART
ertr-504	25	18	meet	meet	VERB
ertr-504	25	19	tourist	tourist	NOUN
ertr-504	25	20	expectations	expectation	NOUN
ertr-504	25	21	are	be	AUX
ertr-504	25	22	lack	lack	NOUN
ertr-504	25	23	of	of	ADP
ertr-504	25	24	qualifications	qualification	NOUN
ertr-504	25	25	,	,	PUNCT
ertr-504	25	26	training	training	NOUN
ertr-504	25	27	and	and	CCONJ
ertr-504	25	28	high	high	ADJ
ertr-504	25	29	labour	labour	NOUN
ertr-504	25	30	turnover	turnover	NOUN
ertr-504	25	31	(	(	PUNCT
ertr-504	25	32	haven	haven	NOUN
ertr-504	25	33	-	-	PUNCT
ertr-504	25	34	tang	tang	PROPN
ertr-504	25	35	&	&	CCONJ
ertr-504	25	36	jones	jones	PROPN
ertr-504	25	37	,	,	PUNCT
ertr-504	25	38	2008	2008	NUM
ertr-504	25	39	)	)	PUNCT
ertr-504	25	40	.	.	PUNCT
ertr-504	26	1	this	this	DET
ertr-504	26	2	research	research	NOUN
ertr-504	26	3	forms	form	VERB
ertr-504	26	4	part	part	NOUN
ertr-504	26	5	of	of	ADP
ertr-504	26	6	a	a	DET
ertr-504	26	7	bigger	big	ADJ
ertr-504	26	8	european	european	ADJ
ertr-504	26	9	commission	commission	PROPN
ertr-504	26	10	funded	fund	VERB
ertr-504	26	11	project	project	NOUN
ertr-504	26	12	designed	design	VERB
ertr-504	26	13	to	to	PART
ertr-504	26	14	map	map	VERB
ertr-504	26	15	out	out	ADP
ertr-504	26	16	and	and	CCONJ
ertr-504	26	17	address	address	VERB
ertr-504	26	18	digital	digital	ADJ
ertr-504	26	19	and	and	CCONJ
ertr-504	26	20	sustainability	sustainability	NOUN
ertr-504	26	21	skills	skill	NOUN
ertr-504	26	22	gaps	gap	NOUN
ertr-504	26	23	in	in	ADP
ertr-504	26	24	tourism	tourism	NOUN
ertr-504	26	25	-	-	PUNCT
ertr-504	26	26	related	relate	VERB
ertr-504	26	27	businesses	business	NOUN
ertr-504	26	28	in	in	ADP
ertr-504	26	29	europe	europe	PROPN
ertr-504	26	30	.	.	PUNCT
ertr-504	27	1	the	the	DET
ertr-504	27	2	purpose	purpose	NOUN
ertr-504	27	3	of	of	ADP
ertr-504	27	4	this	this	DET
ertr-504	27	5	paper	paper	NOUN
ertr-504	27	6	is	be	AUX
ertr-504	27	7	to	to	PART
ertr-504	27	8	report	report	VERB
ertr-504	27	9	on	on	ADP
ertr-504	27	10	early	early	ADJ
ertr-504	27	11	research	research	NOUN
ertr-504	27	12	findings	finding	NOUN
ertr-504	27	13	relating	relate	VERB
ertr-504	27	14	to	to	ADP
ertr-504	27	15	current	current	ADJ
ertr-504	27	16	and	and	CCONJ
ertr-504	27	17	future	future	ADJ
ertr-504	27	18	digital	digital	ADJ
ertr-504	27	19	skills	skill	NOUN
ertr-504	27	20	needs	need	NOUN
ertr-504	27	21	of	of	ADP
ertr-504	27	22	welsh	welsh	NOUN
ertr-504	27	23	tourism	tourism	NOUN
ertr-504	27	24	and	and	CCONJ
ertr-504	27	25	hospitality	hospitality	NOUN
ertr-504	27	26	smes	sme	NOUN
ertr-504	27	27	.	.	PUNCT
ertr-504	28	1	this	this	DET
ertr-504	28	2	focus	focus	NOUN
ertr-504	28	3	is	be	AUX
ertr-504	28	4	particularly	particularly	ADV
ertr-504	28	5	significant	significant	ADJ
ertr-504	28	6	in	in	ADP
ertr-504	28	7	the	the	DET
ertr-504	28	8	welsh	welsh	NOUN
ertr-504	28	9	context	context	NOUN
ertr-504	28	10	,	,	PUNCT
ertr-504	28	11	as	as	ADP
ertr-504	28	12	part	part	NOUN
ertr-504	28	13	of	of	ADP
ertr-504	28	14	an	an	DET
ertr-504	28	15	overall	overall	ADJ
ertr-504	28	16	growth	growth	NOUN
ertr-504	28	17	strategy	strategy	NOUN
ertr-504	28	18	the	the	DET
ertr-504	28	19	welsh	welsh	NOUN
ertr-504	28	20	government	government	NOUN
ertr-504	28	21	strives	strive	VERB
ertr-504	28	22	to	to	PART
ertr-504	28	23	promote	promote	VERB
ertr-504	28	24	wales	wale	NOUN
ertr-504	28	25	as	as	ADP
ertr-504	28	26	a	a	DET
ertr-504	28	27	tourism	tourism	NOUN
ertr-504	28	28	destination	destination	NOUN
ertr-504	28	29	.	.	PUNCT
ertr-504	29	1	this	this	PRON
ertr-504	29	2	relies	rely	VERB
ertr-504	29	3	on	on	ADP
ertr-504	29	4	developing	develop	VERB
ertr-504	29	5	innovative	innovative	ADJ
ertr-504	29	6	tourism	tourism	NOUN
ertr-504	29	7	products	product	NOUN
ertr-504	29	8	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-504	29	9	e	e	NOUN
ertr-504	29	10	-	-	NOUN
ertr-504	29	11	review	review	NOUN
ertr-504	29	12	of	of	ADP
ertr-504	29	13	tourism	tourism	NOUN
ertr-504	29	14	research	research	NOUN
ertr-504	29	15	(	(	PUNCT
ertr-504	29	16	ertr	ertr	NOUN
ertr-504	29	17	)	)	PUNCT
ertr-504	29	18	,	,	PUNCT
ertr-504	29	19	vol	vol	NOUN
ertr-504	29	20	.	.	PROPN
ertr-504	29	21	17	17	NUM
ertr-504	29	22	,	,	PUNCT
ertr-504	29	23	no	no	INTJ
ertr-504	29	24	.	.	NOUN
ertr-504	29	25	2	2	NUM
ertr-504	29	26	,	,	PUNCT
ertr-504	29	27	2019	2019	NUM
ertr-504	29	28	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	29	29	191	191	NUM
ertr-504	29	30	and	and	CCONJ
ertr-504	29	31	activities	activity	NOUN
ertr-504	29	32	,	,	PUNCT
ertr-504	29	33	particularly	particularly	ADV
ertr-504	29	34	within	within	ADP
ertr-504	29	35	the	the	DET
ertr-504	29	36	rural	rural	ADJ
ertr-504	29	37	communities	community	NOUN
ertr-504	29	38	,	,	PUNCT
ertr-504	29	39	where	where	SCONJ
ertr-504	29	40	tourism	tourism	NOUN
ertr-504	29	41	is	be	AUX
ertr-504	29	42	a	a	DET
ertr-504	29	43	significant	significant	ADJ
ertr-504	29	44	economic	economic	ADJ
ertr-504	29	45	contributor	contributor	NOUN
ertr-504	29	46	(	(	PUNCT
ertr-504	29	47	haven	haven	NOUN
ertr-504	29	48	-	-	PUNCT
ertr-504	29	49	tang	tang	PROPN
ertr-504	29	50	and	and	CCONJ
ertr-504	29	51	jones	jones	PROPN
ertr-504	29	52	,	,	PUNCT
ertr-504	29	53	2014	2014	NUM
ertr-504	29	54	)	)	PUNCT
ertr-504	29	55	.	.	PUNCT
ertr-504	30	1	yet	yet	ADV
ertr-504	30	2	,	,	PUNCT
ertr-504	30	3	fragmentation	fragmentation	NOUN
ertr-504	30	4	and	and	CCONJ
ertr-504	30	5	rurality	rurality	NOUN
ertr-504	30	6	pose	pose	VERB
ertr-504	30	7	a	a	DET
ertr-504	30	8	number	number	NOUN
ertr-504	30	9	of	of	ADP
ertr-504	30	10	challenges	challenge	NOUN
ertr-504	30	11	in	in	ADP
ertr-504	30	12	wales	wale	NOUN
ertr-504	30	13	including	include	VERB
ertr-504	30	14	‘	'	PUNCT
ertr-504	30	15	marketing	marketing	NOUN
ertr-504	30	16	,	,	PUNCT
ertr-504	30	17	product	product	NOUN
ertr-504	30	18	differentiation	differentiation	NOUN
ertr-504	30	19	,	,	PUNCT
ertr-504	30	20	destination	destination	NOUN
ertr-504	30	21	branding	branding	NOUN
ertr-504	30	22	,	,	PUNCT
ertr-504	30	23	information	information	NOUN
ertr-504	30	24	and	and	CCONJ
ertr-504	30	25	connectivity	connectivity	NOUN
ertr-504	30	26	’	'	PUNCT
ertr-504	30	27	(	(	PUNCT
ertr-504	30	28	haven	haven	NOUN
ertr-504	30	29	-	-	PUNCT
ertr-504	30	30	tang	tang	PROPN
ertr-504	30	31	and	and	CCONJ
ertr-504	30	32	jones	jones	PROPN
ertr-504	30	33	,	,	PUNCT
ertr-504	30	34	2014	2014	NUM
ertr-504	30	35	,	,	PUNCT
ertr-504	30	36	p239	p239	PROPN
ertr-504	30	37	)	)	PUNCT
ertr-504	30	38	.	.	PUNCT
ertr-504	31	1	such	such	ADJ
ertr-504	31	2	rural	rural	ADJ
ertr-504	31	3	businesses	business	NOUN
ertr-504	31	4	may	may	AUX
ertr-504	31	5	fail	fail	VERB
ertr-504	31	6	to	to	PART
ertr-504	31	7	recognise	recognise	VERB
ertr-504	31	8	their	their	PRON
ertr-504	31	9	own	own	ADJ
ertr-504	31	10	role	role	NOUN
ertr-504	31	11	in	in	ADP
ertr-504	31	12	the	the	DET
ertr-504	31	13	overall	overall	ADJ
ertr-504	31	14	destination	destination	NOUN
ertr-504	31	15	development	development	NOUN
ertr-504	31	16	and	and	CCONJ
ertr-504	31	17	tourism	tourism	NOUN
ertr-504	31	18	experience	experience	NOUN
ertr-504	31	19	.	.	PUNCT
ertr-504	32	1	therefore	therefore	ADV
ertr-504	32	2	,	,	PUNCT
ertr-504	32	3	staff	staff	NOUN
ertr-504	32	4	skills	skill	NOUN
ertr-504	32	5	and	and	CCONJ
ertr-504	32	6	training	training	NOUN
ertr-504	32	7	are	be	AUX
ertr-504	32	8	not	not	PART
ertr-504	32	9	recognised	recognise	VERB
ertr-504	32	10	as	as	ADP
ertr-504	32	11	areas	area	NOUN
ertr-504	32	12	of	of	ADP
ertr-504	32	13	priority	priority	NOUN
ertr-504	32	14	and	and	CCONJ
ertr-504	32	15	an	an	DET
ertr-504	32	16	integral	integral	ADJ
ertr-504	32	17	part	part	NOUN
ertr-504	32	18	of	of	ADP
ertr-504	32	19	the	the	DET
ertr-504	32	20	tourism	tourism	NOUN
ertr-504	32	21	product	product	NOUN
ertr-504	32	22	(	(	PUNCT
ertr-504	32	23	haven	haven	NOUN
ertr-504	32	24	-	-	PUNCT
ertr-504	32	25	tang	tang	PROPN
ertr-504	32	26	&	&	CCONJ
ertr-504	32	27	jones	jones	PROPN
ertr-504	32	28	,	,	PUNCT
ertr-504	32	29	2008	2008	NUM
ertr-504	32	30	)	)	PUNCT
ertr-504	32	31	.	.	PUNCT
ertr-504	33	1	next	next	ADJ
ertr-504	33	2	tourism	tourism	NOUN
ertr-504	33	3	generation	generation	NOUN
ertr-504	33	4	alliance	alliance	NOUN
ertr-504	33	5	the	the	DET
ertr-504	33	6	next	next	ADJ
ertr-504	33	7	tourism	tourism	NOUN
ertr-504	33	8	generation	generation	NOUN
ertr-504	33	9	alliance	alliance	NOUN
ertr-504	33	10	(	(	PUNCT
ertr-504	33	11	ntg	ntg	NOUN
ertr-504	33	12	)	)	PUNCT
ertr-504	33	13	is	be	AUX
ertr-504	33	14	a	a	DET
ertr-504	33	15	european	european	PROPN
ertr-504	33	16	commission	commission	PROPN
ertr-504	33	17	funded	fund	VERB
ertr-504	33	18	project	project	NOUN
ertr-504	33	19	that	that	PRON
ertr-504	33	20	aims	aim	VERB
ertr-504	33	21	to	to	PART
ertr-504	33	22	establish	establish	VERB
ertr-504	33	23	national	national	ADJ
ertr-504	33	24	and	and	CCONJ
ertr-504	33	25	eu	eu	PROPN
ertr-504	33	26	level	level	NOUN
ertr-504	33	27	blueprint	blueprint	NOUN
ertr-504	33	28	action	action	NOUN
ertr-504	33	29	plans	plan	NOUN
ertr-504	33	30	for	for	ADP
ertr-504	33	31	sectoral	sectoral	ADJ
ertr-504	33	32	skills	skill	NOUN
ertr-504	33	33	development	development	NOUN
ertr-504	33	34	in	in	ADP
ertr-504	33	35	tourism	tourism	NOUN
ertr-504	33	36	.	.	PUNCT
ertr-504	34	1	the	the	DET
ertr-504	34	2	primary	primary	ADJ
ertr-504	34	3	aim	aim	NOUN
ertr-504	34	4	is	be	AUX
ertr-504	34	5	to	to	PART
ertr-504	34	6	strengthen	strengthen	VERB
ertr-504	34	7	the	the	DET
ertr-504	34	8	relationship	relationship	NOUN
ertr-504	34	9	between	between	ADP
ertr-504	34	10	industry	industry	NOUN
ertr-504	34	11	and	and	CCONJ
ertr-504	34	12	education	education	NOUN
ertr-504	34	13	and	and	CCONJ
ertr-504	34	14	respond	respond	VERB
ertr-504	34	15	to	to	ADP
ertr-504	34	16	the	the	DET
ertr-504	34	17	digital	digital	ADJ
ertr-504	34	18	and	and	CCONJ
ertr-504	34	19	sustainability	sustainability	NOUN
ertr-504	34	20	skills	skill	NOUN
ertr-504	34	21	needs	need	NOUN
ertr-504	34	22	of	of	ADP
ertr-504	34	23	the	the	DET
ertr-504	34	24	tourism	tourism	NOUN
ertr-504	34	25	sector	sector	NOUN
ertr-504	34	26	using	use	VERB
ertr-504	34	27	innovative	innovative	ADJ
ertr-504	34	28	solutions	solution	NOUN
ertr-504	34	29	.	.	PUNCT
ertr-504	35	1	the	the	DET
ertr-504	35	2	ntg	ntg	PROPN
ertr-504	35	3	alliance	alliance	NOUN
ertr-504	35	4	is	be	AUX
ertr-504	35	5	a	a	DET
ertr-504	35	6	unique	unique	ADJ
ertr-504	35	7	partnership	partnership	NOUN
ertr-504	35	8	between	between	ADP
ertr-504	35	9	tourism	tourism	NOUN
ertr-504	35	10	departments	department	NOUN
ertr-504	35	11	at	at	ADP
ertr-504	35	12	six	six	NUM
ertr-504	35	13	universities	university	NOUN
ertr-504	35	14	(	(	PUNCT
ertr-504	35	15	technology	technology	PROPN
ertr-504	35	16	university	university	PROPN
ertr-504	35	17	dublin	dublin	PROPN
ertr-504	35	18	,	,	PUNCT
ertr-504	35	19	university	university	NOUN
ertr-504	35	20	of	of	ADP
ertr-504	35	21	sopron	sopron	NOUN
ertr-504	35	22	,	,	PUNCT
ertr-504	35	23	cardiff	cardiff	ADJ
ertr-504	35	24	metropolitan	metropolitan	PROPN
ertr-504	35	25	university	university	PROPN
ertr-504	35	26	,	,	PUNCT
ertr-504	35	27	university	university	PROPN
ertr-504	35	28	of	of	ADP
ertr-504	35	29	alicante	alicante	PROPN
ertr-504	35	30	,	,	PUNCT
ertr-504	35	31	breda	breda	PROPN
ertr-504	35	32	university	university	PROPN
ertr-504	35	33	of	of	ADP
ertr-504	35	34	applied	apply	VERB
ertr-504	35	35	sciences	science	NOUN
ertr-504	35	36	,	,	PUNCT
ertr-504	35	37	varna	varna	ADJ
ertr-504	35	38	university	university	NOUN
ertr-504	35	39	)	)	PUNCT
ertr-504	35	40	;	;	PUNCT
ertr-504	35	41	seven	seven	NUM
ertr-504	35	42	tourism	tourism	NOUN
ertr-504	35	43	and	and	CCONJ
ertr-504	35	44	hospitality	hospitality	NOUN
ertr-504	35	45	trade	trade	NOUN
ertr-504	35	46	organisations	organisation	NOUN
ertr-504	35	47	(	(	PUNCT
ertr-504	35	48	union	union	PROPN
ertr-504	35	49	camere	camere	PROPN
ertr-504	35	50	,	,	PUNCT
ertr-504	35	51	eurogites	eurogite	NOUN
ertr-504	35	52	,	,	PUNCT
ertr-504	35	53	deutsches	deutsche	NOUN
ertr-504	35	54	seminar	seminar	NOUN
ertr-504	35	55	fur	fur	NOUN
ertr-504	35	56	tourismus	tourismus	NOUN
ertr-504	35	57	(	(	PUNCT
ertr-504	35	58	dsft	dsft	PROPN
ertr-504	35	59	)	)	PUNCT
ertr-504	35	60	berlin	berlin	PROPN
ertr-504	35	61	,	,	PUNCT
ertr-504	35	62	federturismo	federturismo	NOUN
ertr-504	35	63	confindusturia	confindusturia	NOUN
ertr-504	35	64	,	,	PUNCT
ertr-504	35	65	people	people	NOUN
ertr-504	35	66	1st	1st	NOUN
ertr-504	35	67	,	,	PUNCT
ertr-504	35	68	vimos	vimos	PROPN
ertr-504	35	69	,	,	PUNCT
ertr-504	35	70	cehat	cehat	NOUN
ertr-504	35	71	)	)	PUNCT
ertr-504	35	72	and	and	CCONJ
ertr-504	35	73	atlas	atlas	PROPN
ertr-504	35	74	europe	europe	PROPN
ertr-504	35	75	,	,	PUNCT
ertr-504	35	76	a	a	DET
ertr-504	35	77	tourism	tourism	NOUN
ertr-504	35	78	student	student	NOUN
ertr-504	35	79	and	and	CCONJ
ertr-504	35	80	lecturer	lecturer	NOUN
ertr-504	35	81	network	network	NOUN
ertr-504	35	82	,	,	PUNCT
ertr-504	35	83	in	in	ADP
ertr-504	35	84	eight	eight	NUM
ertr-504	35	85	countries	country	NOUN
ertr-504	35	86	(	(	PUNCT
ertr-504	35	87	spain	spain	PROPN
ertr-504	35	88	,	,	PUNCT
ertr-504	35	89	bulgaria	bulgaria	PROPN
ertr-504	35	90	,	,	PUNCT
ertr-504	35	91	united	united	ADJ
ertr-504	35	92	kingdom	kingdom	PROPN
ertr-504	35	93	,	,	PUNCT
ertr-504	35	94	netherlands	netherlands	PROPN
ertr-504	35	95	,	,	PUNCT
ertr-504	35	96	hungary	hungary	PROPN
ertr-504	35	97	,	,	PUNCT
ertr-504	35	98	italy	italy	PROPN
ertr-504	35	99	,	,	PUNCT
ertr-504	35	100	germany	germany	PROPN
ertr-504	35	101	,	,	PUNCT
ertr-504	35	102	ireland	ireland	PROPN
ertr-504	35	103	)	)	PUNCT
ertr-504	35	104	.	.	PUNCT
ertr-504	36	1	the	the	DET
ertr-504	36	2	european	european	PROPN
ertr-504	36	3	commission	commission	PROPN
ertr-504	36	4	and	and	CCONJ
ertr-504	36	5	the	the	DET
ertr-504	36	6	ntg	ntg	PROPN
ertr-504	36	7	alliance	alliance	NOUN
ertr-504	36	8	recognise	recognise	VERB
ertr-504	36	9	that	that	SCONJ
ertr-504	36	10	industry	industry	NOUN
ertr-504	36	11	needs	need	VERB
ertr-504	36	12	to	to	PART
ertr-504	36	13	provide	provide	VERB
ertr-504	36	14	a	a	DET
ertr-504	36	15	competitive	competitive	ADJ
ertr-504	36	16	,	,	PUNCT
ertr-504	36	17	sustainable	sustainable	ADJ
ertr-504	36	18	,	,	PUNCT
ertr-504	36	19	contemporary	contemporary	ADJ
ertr-504	36	20	and	and	CCONJ
ertr-504	36	21	authentic	authentic	ADJ
ertr-504	36	22	visitor	visitor	NOUN
ertr-504	36	23	experience	experience	NOUN
ertr-504	36	24	.	.	PUNCT
ertr-504	37	1	therefore	therefore	ADV
ertr-504	37	2	,	,	PUNCT
ertr-504	37	3	more	more	ADJ
ertr-504	37	4	emphasis	emphasis	NOUN
ertr-504	37	5	is	be	AUX
ertr-504	37	6	needed	need	VERB
ertr-504	37	7	on	on	ADP
ertr-504	37	8	the	the	DET
ertr-504	37	9	identification	identification	NOUN
ertr-504	37	10	and	and	CCONJ
ertr-504	37	11	categorisation	categorisation	NOUN
ertr-504	37	12	of	of	ADP
ertr-504	37	13	digital	digital	ADJ
ertr-504	37	14	and	and	CCONJ
ertr-504	37	15	sustainability	sustainability	NOUN
ertr-504	37	16	skills	skill	NOUN
ertr-504	37	17	in	in	ADP
ertr-504	37	18	the	the	DET
ertr-504	37	19	tourism	tourism	NOUN
ertr-504	37	20	and	and	CCONJ
ertr-504	37	21	hospitality	hospitality	NOUN
ertr-504	37	22	industry	industry	NOUN
ertr-504	37	23	and	and	CCONJ
ertr-504	37	24	education	education	NOUN
ertr-504	37	25	institutions	institution	NOUN
ertr-504	37	26	.	.	PUNCT
ertr-504	38	1	thus	thus	ADV
ertr-504	38	2	,	,	PUNCT
ertr-504	38	3	the	the	DET
ertr-504	38	4	project	project	NOUN
ertr-504	38	5	focuses	focus	VERB
ertr-504	38	6	on	on	ADP
ertr-504	38	7	the	the	DET
ertr-504	38	8	development	development	NOUN
ertr-504	38	9	of	of	ADP
ertr-504	38	10	effective	effective	ADJ
ertr-504	38	11	responses	response	NOUN
ertr-504	38	12	to	to	ADP
ertr-504	38	13	digital	digital	ADJ
ertr-504	38	14	,	,	PUNCT
ertr-504	38	15	green	green	ADJ
ertr-504	38	16	and	and	CCONJ
ertr-504	38	17	social	social	ADJ
ertr-504	38	18	skills	skill	NOUN
ertr-504	38	19	gaps	gap	NOUN
ertr-504	38	20	in	in	ADP
ertr-504	38	21	five	five	NUM
ertr-504	38	22	sub	sub	NOUN
ertr-504	38	23	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	38	24	e	e	NOUN
ertr-504	38	25	-	-	NOUN
ertr-504	38	26	review	review	NOUN
ertr-504	38	27	of	of	ADP
ertr-504	38	28	tourism	tourism	NOUN
ertr-504	38	29	research	research	NOUN
ertr-504	38	30	(	(	PUNCT
ertr-504	38	31	ertr	ertr	NOUN
ertr-504	38	32	)	)	PUNCT
ertr-504	38	33	,	,	PUNCT
ertr-504	38	34	vol	vol	NOUN
ertr-504	38	35	.	.	PROPN
ertr-504	38	36	17	17	NUM
ertr-504	38	37	,	,	PUNCT
ertr-504	38	38	no	no	INTJ
ertr-504	38	39	.	.	NOUN
ertr-504	38	40	2	2	NUM
ertr-504	38	41	,	,	PUNCT
ertr-504	38	42	2019	2019	NUM
ertr-504	38	43	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	38	44	192	192	NUM
ertr-504	38	45	sectors	sector	NOUN
ertr-504	38	46	:	:	PUNCT
ertr-504	38	47	visitor	visitor	NOUN
ertr-504	38	48	attractions	attraction	NOUN
ertr-504	38	49	,	,	PUNCT
ertr-504	38	50	food	food	NOUN
ertr-504	38	51	and	and	CCONJ
ertr-504	38	52	beverage	beverage	NOUN
ertr-504	38	53	,	,	PUNCT
ertr-504	38	54	accommodation	accommodation	NOUN
ertr-504	38	55	,	,	PUNCT
ertr-504	38	56	destination	destination	NOUN
ertr-504	38	57	management	management	NOUN
ertr-504	38	58	,	,	PUNCT
ertr-504	38	59	travel	travel	NOUN
ertr-504	38	60	agents	agent	NOUN
ertr-504	38	61	and	and	CCONJ
ertr-504	38	62	tour	tour	NOUN
ertr-504	38	63	operators	operator	NOUN
ertr-504	38	64	.	.	PUNCT
ertr-504	39	1	the	the	DET
ertr-504	39	2	project	project	NOUN
ertr-504	39	3	will	will	AUX
ertr-504	39	4	provide	provide	VERB
ertr-504	39	5	a	a	DET
ertr-504	39	6	strategy	strategy	NOUN
ertr-504	39	7	and	and	CCONJ
ertr-504	39	8	scalable	scalable	ADJ
ertr-504	39	9	mechanism	mechanism	NOUN
ertr-504	39	10	for	for	ADP
ertr-504	39	11	the	the	DET
ertr-504	39	12	delivery	delivery	NOUN
ertr-504	39	13	of	of	ADP
ertr-504	39	14	flexible	flexible	ADJ
ertr-504	39	15	learning	learning	NOUN
ertr-504	39	16	and	and	CCONJ
ertr-504	39	17	training	training	NOUN
ertr-504	39	18	methods	method	NOUN
ertr-504	39	19	of	of	ADP
ertr-504	39	20	those	those	DET
ertr-504	39	21	skills	skill	NOUN
ertr-504	39	22	within	within	ADP
ertr-504	39	23	industry	industry	NOUN
ertr-504	39	24	and	and	CCONJ
ertr-504	39	25	education	education	NOUN
ertr-504	39	26	institutions	institution	NOUN
ertr-504	39	27	,	,	PUNCT
ertr-504	39	28	at	at	ADP
ertr-504	39	29	a	a	DET
ertr-504	39	30	national	national	ADJ
ertr-504	39	31	and	and	CCONJ
ertr-504	39	32	eu	eu	PROPN
ertr-504	39	33	level	level	NOUN
ertr-504	39	34	.	.	PUNCT
ertr-504	40	1	by	by	ADP
ertr-504	40	2	the	the	DET
ertr-504	40	3	end	end	NOUN
ertr-504	40	4	of	of	ADP
ertr-504	40	5	the	the	DET
ertr-504	40	6	project	project	NOUN
ertr-504	40	7	,	,	PUNCT
ertr-504	40	8	integration	integration	NOUN
ertr-504	40	9	of	of	ADP
ertr-504	40	10	new	new	ADJ
ertr-504	40	11	units	unit	NOUN
ertr-504	40	12	and	and	CCONJ
ertr-504	40	13	modules	module	NOUN
ertr-504	40	14	into	into	ADP
ertr-504	40	15	the	the	DET
ertr-504	40	16	european	european	ADJ
ertr-504	40	17	vet	vet	NOUN
ertr-504	40	18	system	system	NOUN
ertr-504	40	19	will	will	AUX
ertr-504	40	20	help	help	VERB
ertr-504	40	21	provide	provide	VERB
ertr-504	40	22	a	a	DET
ertr-504	40	23	benchmark	benchmark	NOUN
ertr-504	40	24	for	for	ADP
ertr-504	40	25	skills	skill	NOUN
ertr-504	40	26	in	in	ADP
ertr-504	40	27	sustainable	sustainable	ADJ
ertr-504	40	28	tourism	tourism	NOUN
ertr-504	40	29	management	management	NOUN
ertr-504	40	30	and	and	CCONJ
ertr-504	40	31	relevant	relevant	ADJ
ertr-504	40	32	digital	digital	ADJ
ertr-504	40	33	and	and	CCONJ
ertr-504	40	34	technological	technological	ADJ
ertr-504	40	35	innovation	innovation	NOUN
ertr-504	40	36	and	and	CCONJ
ertr-504	40	37	application	application	NOUN
ertr-504	40	38	.	.	PUNCT
ertr-504	41	1	methodology	methodology	NOUN
ertr-504	41	2	a	a	DET
ertr-504	41	3	two	two	NUM
ertr-504	41	4	-	-	PUNCT
ertr-504	41	5	phased	phase	VERB
ertr-504	41	6	approach	approach	NOUN
ertr-504	41	7	was	be	AUX
ertr-504	41	8	applied	apply	VERB
ertr-504	41	9	to	to	ADP
ertr-504	41	10	this	this	DET
ertr-504	41	11	research	research	NOUN
ertr-504	41	12	and	and	CCONJ
ertr-504	41	13	the	the	DET
ertr-504	41	14	results	result	NOUN
ertr-504	41	15	are	be	AUX
ertr-504	41	16	based	base	VERB
ertr-504	41	17	on	on	ADP
ertr-504	41	18	both	both	CCONJ
ertr-504	41	19	qualitative	qualitative	ADJ
ertr-504	41	20	and	and	CCONJ
ertr-504	41	21	quantitative	quantitative	ADJ
ertr-504	41	22	data	datum	NOUN
ertr-504	41	23	gathered	gather	VERB
ertr-504	41	24	between	between	ADP
ertr-504	41	25	january	january	PROPN
ertr-504	41	26	and	and	CCONJ
ertr-504	41	27	march	march	PROPN
ertr-504	41	28	2019	2019	NUM
ertr-504	41	29	.	.	PUNCT
ertr-504	42	1	within	within	ADP
ertr-504	42	2	the	the	DET
ertr-504	42	3	first	first	ADJ
ertr-504	42	4	phase	phase	NOUN
ertr-504	42	5	of	of	ADP
ertr-504	42	6	the	the	DET
ertr-504	42	7	research	research	NOUN
ertr-504	42	8	,	,	PUNCT
ertr-504	42	9	a	a	DET
ertr-504	42	10	32	32	NUM
ertr-504	42	11	-	-	PUNCT
ertr-504	42	12	question	question	NOUN
ertr-504	42	13	survey	survey	NOUN
ertr-504	42	14	,	,	PUNCT
ertr-504	42	15	relating	relate	VERB
ertr-504	42	16	to	to	ADP
ertr-504	42	17	sustainability	sustainability	NOUN
ertr-504	42	18	,	,	PUNCT
ertr-504	42	19	digital	digital	ADJ
ertr-504	42	20	and	and	CCONJ
ertr-504	42	21	social	social	ADJ
ertr-504	42	22	areas	area	NOUN
ertr-504	42	23	,	,	PUNCT
ertr-504	42	24	was	be	AUX
ertr-504	42	25	distributed	distribute	VERB
ertr-504	42	26	across	across	ADP
ertr-504	42	27	the	the	DET
ertr-504	42	28	eight	eight	NUM
ertr-504	42	29	ntg	ntg	NOUN
ertr-504	42	30	partner	partner	NOUN
ertr-504	42	31	countries	country	NOUN
ertr-504	42	32	in	in	ADP
ertr-504	42	33	europe	europe	PROPN
ertr-504	42	34	.	.	PUNCT
ertr-504	43	1	the	the	DET
ertr-504	43	2	questionnaire	questionnaire	NOUN
ertr-504	43	3	was	be	AUX
ertr-504	43	4	developed	develop	VERB
ertr-504	43	5	following	follow	VERB
ertr-504	43	6	a	a	DET
ertr-504	43	7	comprehensive	comprehensive	ADJ
ertr-504	43	8	secondary	secondary	ADJ
ertr-504	43	9	data	datum	NOUN
ertr-504	43	10	analysis	analysis	NOUN
ertr-504	43	11	across	across	ADP
ertr-504	43	12	the	the	DET
ertr-504	43	13	eight	eight	NUM
ertr-504	43	14	countries	country	NOUN
ertr-504	43	15	,	,	PUNCT
ertr-504	43	16	which	which	PRON
ertr-504	43	17	resulted	result	VERB
ertr-504	43	18	in	in	ADP
ertr-504	43	19	the	the	DET
ertr-504	43	20	identification	identification	NOUN
ertr-504	43	21	and	and	CCONJ
ertr-504	43	22	categorisation	categorisation	NOUN
ertr-504	43	23	of	of	ADP
ertr-504	43	24	the	the	DET
ertr-504	43	25	necessary	necessary	ADJ
ertr-504	43	26	future	future	ADJ
ertr-504	43	27	skills	skill	NOUN
ertr-504	43	28	needed	need	VERB
ertr-504	43	29	in	in	ADP
ertr-504	43	30	the	the	DET
ertr-504	43	31	fastchanging	fastchange	VERB
ertr-504	43	32	hospitality	hospitality	NOUN
ertr-504	43	33	and	and	CCONJ
ertr-504	43	34	tourism	tourism	NOUN
ertr-504	43	35	industry	industry	NOUN
ertr-504	43	36	and	and	CCONJ
ertr-504	43	37	potential	potential	ADJ
ertr-504	43	38	gaps	gap	NOUN
ertr-504	43	39	in	in	ADP
ertr-504	43	40	knowledge	knowledge	NOUN
ertr-504	43	41	.	.	PUNCT
ertr-504	44	1	the	the	DET
ertr-504	44	2	survey	survey	NOUN
ertr-504	44	3	and	and	CCONJ
ertr-504	44	4	used	use	VERB
ertr-504	44	5	open	open	ADJ
ertr-504	44	6	-	-	PUNCT
ertr-504	44	7	ended	end	VERB
ertr-504	44	8	questions	question	NOUN
ertr-504	44	9	and	and	CCONJ
ertr-504	44	10	a	a	DET
ertr-504	44	11	bipolar	bipolar	ADJ
ertr-504	44	12	5	5	NUM
ertr-504	44	13	likert	likert	ADJ
ertr-504	44	14	scale	scale	NOUN
ertr-504	44	15	to	to	PART
ertr-504	44	16	assess	assess	VERB
ertr-504	44	17	the	the	DET
ertr-504	44	18	perceived	perceive	VERB
ertr-504	44	19	current	current	ADJ
ertr-504	44	20	level	level	NOUN
ertr-504	44	21	of	of	ADP
ertr-504	44	22	skills	skill	NOUN
ertr-504	44	23	proficiency	proficiency	NOUN
ertr-504	44	24	and	and	CCONJ
ertr-504	44	25	level	level	NOUN
ertr-504	44	26	of	of	ADP
ertr-504	44	27	skills	skill	NOUN
ertr-504	44	28	proficiency	proficiency	NOUN
ertr-504	44	29	required	require	VERB
ertr-504	44	30	in	in	ADP
ertr-504	44	31	2030	2030	NUM
ertr-504	44	32	to	to	PART
ertr-504	44	33	identify	identify	VERB
ertr-504	44	34	skills	skill	NOUN
ertr-504	44	35	gaps	gap	NOUN
ertr-504	44	36	.	.	PUNCT
ertr-504	45	1	the	the	DET
ertr-504	45	2	purpose	purpose	NOUN
ertr-504	45	3	of	of	ADP
ertr-504	45	4	the	the	DET
ertr-504	45	5	questionnaire	questionnaire	NOUN
ertr-504	45	6	was	be	AUX
ertr-504	45	7	to	to	PART
ertr-504	45	8	analyse	analyse	VERB
ertr-504	45	9	the	the	DET
ertr-504	45	10	relationship	relationship	NOUN
ertr-504	45	11	between	between	ADP
ertr-504	45	12	sectors	sector	NOUN
ertr-504	45	13	,	,	PUNCT
ertr-504	45	14	company	company	NOUN
ertr-504	45	15	size	size	NOUN
ertr-504	45	16	,	,	PUNCT
ertr-504	45	17	current	current	ADJ
ertr-504	45	18	and	and	CCONJ
ertr-504	45	19	future	future	ADJ
ertr-504	45	20	proficiency	proficiency	NOUN
ertr-504	45	21	of	of	ADP
ertr-504	45	22	digital	digital	ADJ
ertr-504	45	23	and	and	CCONJ
ertr-504	45	24	sustainability	sustainability	NOUN
ertr-504	45	25	skills	skill	NOUN
ertr-504	45	26	,	,	PUNCT
ertr-504	45	27	current	current	ADJ
ertr-504	45	28	training	training	NOUN
ertr-504	45	29	provided	provide	VERB
ertr-504	45	30	and	and	CCONJ
ertr-504	45	31	the	the	DET
ertr-504	45	32	range	range	NOUN
ertr-504	45	33	of	of	ADP
ertr-504	45	34	skills	skill	NOUN
ertr-504	45	35	gaps	gap	NOUN
ertr-504	45	36	and	and	CCONJ
ertr-504	45	37	levels	level	NOUN
ertr-504	45	38	of	of	ADP
ertr-504	45	39	proficiency	proficiency	NOUN
ertr-504	45	40	within	within	ADP
ertr-504	45	41	businesses	business	NOUN
ertr-504	45	42	or	or	CCONJ
ertr-504	45	43	organisations	organisation	NOUN
ertr-504	45	44	.	.	PUNCT
ertr-504	46	1	this	this	DET
ertr-504	46	2	paper	paper	NOUN
ertr-504	46	3	reports	report	VERB
ertr-504	46	4	on	on	ADP
ertr-504	46	5	the	the	DET
ertr-504	46	6	findings	finding	NOUN
ertr-504	46	7	relating	relate	VERB
ertr-504	46	8	to	to	ADP
ertr-504	46	9	digital	digital	ADJ
ertr-504	46	10	competencies	competency	NOUN
ertr-504	46	11	and	and	CCONJ
ertr-504	46	12	gaps	gap	NOUN
ertr-504	46	13	only	only	ADV
ertr-504	46	14	.	.	PUNCT
ertr-504	47	1	prior	prior	ADV
ertr-504	47	2	to	to	ADP
ertr-504	47	3	online	online	ADJ
ertr-504	47	4	distribution	distribution	NOUN
ertr-504	47	5	,	,	PUNCT
ertr-504	47	6	the	the	DET
ertr-504	47	7	survey	survey	NOUN
ertr-504	47	8	was	be	AUX
ertr-504	47	9	evaluated	evaluate	VERB
ertr-504	47	10	by	by	ADP
ertr-504	47	11	the	the	DET
ertr-504	47	12	cardiff	cardiff	ADJ
ertr-504	47	13	metropolitan	metropolitan	PROPN
ertr-504	47	14	university	university	PROPN
ertr-504	47	15	research	research	NOUN
ertr-504	47	16	ethics	ethic	NOUN
ertr-504	47	17	committee	committee	PROPN
ertr-504	47	18	to	to	PART
ertr-504	47	19	verify	verify	VERB
ertr-504	47	20	the	the	DET
ertr-504	47	21	quality	quality	NOUN
ertr-504	47	22	of	of	ADP
ertr-504	47	23	the	the	DET
ertr-504	47	24	questions	question	NOUN
ertr-504	47	25	and	and	CCONJ
ertr-504	47	26	ascertain	ascertain	VERB
ertr-504	47	27	that	that	SCONJ
ertr-504	47	28	no	no	DET
ertr-504	47	29	ambiguous	ambiguous	ADJ
ertr-504	47	30	or	or	CCONJ
ertr-504	47	31	irrelevant	irrelevant	ADJ
ertr-504	47	32	questions	question	NOUN
ertr-504	47	33	were	be	AUX
ertr-504	47	34	asked	ask	VERB
ertr-504	47	35	.	.	PUNCT
ertr-504	48	1	in	in	ADP
ertr-504	48	2	total	total	ADJ
ertr-504	48	3	,	,	PUNCT
ertr-504	48	4	1,404	1,404	NUM
ertr-504	48	5	responses	response	NOUN
ertr-504	48	6	from	from	ADP
ertr-504	48	7	across	across	ADP
ertr-504	48	8	europe	europe	PROPN
ertr-504	48	9	were	be	AUX
ertr-504	48	10	collected	collect	VERB
ertr-504	48	11	,	,	PUNCT
ertr-504	48	12	including	include	VERB
ertr-504	48	13	142	142	NUM
ertr-504	48	14	fully	fully	ADV
ertr-504	48	15	completed	complete	VERB
ertr-504	48	16	valid	valid	ADJ
ertr-504	48	17	surveys	survey	NOUN
ertr-504	48	18	from	from	ADP
ertr-504	48	19	wales	wales	PROPN
ertr-504	48	20	.	.	PUNCT
ertr-504	49	1	respondent	respondent	NOUN
ertr-504	49	2	profiles	profile	NOUN
ertr-504	49	3	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-504	49	4	e	e	NOUN
ertr-504	49	5	-	-	NOUN
ertr-504	49	6	review	review	NOUN
ertr-504	49	7	of	of	ADP
ertr-504	49	8	tourism	tourism	NOUN
ertr-504	49	9	research	research	NOUN
ertr-504	49	10	(	(	PUNCT
ertr-504	49	11	ertr	ertr	NOUN
ertr-504	49	12	)	)	PUNCT
ertr-504	49	13	,	,	PUNCT
ertr-504	49	14	vol	vol	NOUN
ertr-504	49	15	.	.	PROPN
ertr-504	50	1	17	17	NUM
ertr-504	50	2	,	,	PUNCT
ertr-504	50	3	no	no	INTJ
ertr-504	50	4	.	.	NOUN
ertr-504	50	5	2	2	NUM
ertr-504	50	6	,	,	PUNCT
ertr-504	50	7	2019	2019	NUM
ertr-504	50	8	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	50	9	193	193	NUM
ertr-504	50	10	included	include	VERB
ertr-504	50	11	tourism	tourism	NOUN
ertr-504	50	12	and	and	CCONJ
ertr-504	50	13	hospitality	hospitality	NOUN
ertr-504	50	14	trade	trade	NOUN
ertr-504	50	15	associations	association	NOUN
ertr-504	50	16	,	,	PUNCT
ertr-504	50	17	destination	destination	NOUN
ertr-504	50	18	management	management	NOUN
ertr-504	50	19	organisations	organisation	NOUN
ertr-504	50	20	(	(	PUNCT
ertr-504	50	21	dmos	dmos	PROPN
ertr-504	50	22	)	)	PUNCT
ertr-504	50	23	,	,	PUNCT
ertr-504	50	24	local	local	ADJ
ertr-504	50	25	authorities	authority	NOUN
ertr-504	50	26	and	and	CCONJ
ertr-504	50	27	large	large	ADJ
ertr-504	50	28	,	,	PUNCT
ertr-504	50	29	medium	medium	ADJ
ertr-504	50	30	,	,	PUNCT
ertr-504	50	31	small	small	ADJ
ertr-504	50	32	and	and	CCONJ
ertr-504	50	33	micro	micro	ADJ
ertr-504	50	34	tourism	tourism	NOUN
ertr-504	50	35	businesses	business	NOUN
ertr-504	50	36	across	across	ADP
ertr-504	50	37	five	five	NUM
ertr-504	50	38	sectors	sector	NOUN
ertr-504	50	39	including	include	VERB
ertr-504	50	40	visitor	visitor	NOUN
ertr-504	50	41	attractions	attraction	NOUN
ertr-504	50	42	,	,	PUNCT
ertr-504	50	43	accommodation	accommodation	NOUN
ertr-504	50	44	providers	provider	NOUN
ertr-504	50	45	,	,	PUNCT
ertr-504	50	46	food	food	NOUN
ertr-504	50	47	and	and	CCONJ
ertr-504	50	48	beverage	beverage	NOUN
ertr-504	50	49	,	,	PUNCT
ertr-504	50	50	tour	tour	NOUN
ertr-504	50	51	operators	operator	NOUN
ertr-504	50	52	and	and	CCONJ
ertr-504	50	53	travel	travel	NOUN
ertr-504	50	54	agents	agent	NOUN
ertr-504	50	55	and	and	CCONJ
ertr-504	50	56	dmos	dmo	NOUN
ertr-504	50	57	.	.	PUNCT
ertr-504	51	1	one	one	NUM
ertr-504	51	2	of	of	ADP
ertr-504	51	3	the	the	DET
ertr-504	51	4	major	major	ADJ
ertr-504	51	5	obstacles	obstacle	NOUN
ertr-504	51	6	to	to	ADP
ertr-504	51	7	this	this	DET
ertr-504	51	8	phase	phase	NOUN
ertr-504	51	9	of	of	ADP
ertr-504	51	10	data	datum	NOUN
ertr-504	51	11	collection	collection	NOUN
ertr-504	51	12	was	be	AUX
ertr-504	51	13	lack	lack	NOUN
ertr-504	51	14	of	of	ADP
ertr-504	51	15	industry	industry	NOUN
ertr-504	51	16	engagement	engagement	NOUN
ertr-504	51	17	,	,	PUNCT
ertr-504	51	18	survey	survey	NOUN
ertr-504	51	19	fatigue	fatigue	NOUN
ertr-504	51	20	and	and	CCONJ
ertr-504	51	21	a	a	DET
ertr-504	51	22	lack	lack	NOUN
ertr-504	51	23	of	of	ADP
ertr-504	51	24	interest	interest	NOUN
ertr-504	51	25	or	or	CCONJ
ertr-504	51	26	understanding	understanding	NOUN
ertr-504	51	27	of	of	ADP
ertr-504	51	28	broader	broad	ADJ
ertr-504	51	29	,	,	PUNCT
ertr-504	51	30	long	long	ADJ
ertr-504	51	31	-	-	PUNCT
ertr-504	51	32	term	term	NOUN
ertr-504	51	33	benefits	benefit	NOUN
ertr-504	51	34	.	.	PUNCT
ertr-504	52	1	to	to	PART
ertr-504	52	2	counteract	counteract	VERB
ertr-504	52	3	this	this	PRON
ertr-504	52	4	,	,	PUNCT
ertr-504	52	5	in	in	ADP
ertr-504	52	6	wales	wales	PROPN
ertr-504	52	7	,	,	PUNCT
ertr-504	52	8	the	the	DET
ertr-504	52	9	survey	survey	NOUN
ertr-504	52	10	was	be	AUX
ertr-504	52	11	promoted	promote	VERB
ertr-504	52	12	through	through	ADP
ertr-504	52	13	destination	destination	NOUN
ertr-504	52	14	management	management	NOUN
ertr-504	52	15	partnerships	partnership	NOUN
ertr-504	52	16	,	,	PUNCT
ertr-504	52	17	trade	trade	NOUN
ertr-504	52	18	associations	association	NOUN
ertr-504	52	19	,	,	PUNCT
ertr-504	52	20	federation	federation	NOUN
ertr-504	52	21	of	of	ADP
ertr-504	52	22	small	small	ADJ
ertr-504	52	23	businesses	business	NOUN
ertr-504	52	24	(	(	PUNCT
ertr-504	52	25	fsb	fsb	NOUN
ertr-504	52	26	)	)	PUNCT
ertr-504	52	27	cymru	cymru	NOUN
ertr-504	52	28	,	,	PUNCT
ertr-504	52	29	regional	regional	ADJ
ertr-504	52	30	skills	skill	NOUN
ertr-504	52	31	partnerships	partnership	NOUN
ertr-504	52	32	,	,	PUNCT
ertr-504	52	33	national	national	ADJ
ertr-504	52	34	parks	park	NOUN
ertr-504	52	35	,	,	PUNCT
ertr-504	52	36	business	business	NOUN
ertr-504	52	37	wales	wale	NOUN
ertr-504	52	38	,	,	PUNCT
ertr-504	52	39	visit	visit	VERB
ertr-504	52	40	wales	wale	NOUN
ertr-504	52	41	and	and	CCONJ
ertr-504	52	42	an	an	DET
ertr-504	52	43	ntg	ntg	NOUN
ertr-504	52	44	database	database	NOUN
ertr-504	52	45	.	.	PUNCT
ertr-504	53	1	telephone	telephone	NOUN
ertr-504	53	2	and	and	CCONJ
ertr-504	53	3	email	email	NOUN
ertr-504	53	4	were	be	AUX
ertr-504	53	5	used	use	VERB
ertr-504	53	6	to	to	PART
ertr-504	53	7	encourage	encourage	VERB
ertr-504	53	8	participation	participation	NOUN
ertr-504	53	9	,	,	PUNCT
ertr-504	53	10	alongside	alongside	ADP
ertr-504	53	11	distribution	distribution	NOUN
ertr-504	53	12	via	via	ADP
ertr-504	53	13	social	social	ADJ
ertr-504	53	14	media	medium	NOUN
ertr-504	53	15	using	use	VERB
ertr-504	53	16	tourism	tourism	NOUN
ertr-504	53	17	business	business	NOUN
ertr-504	53	18	and	and	CCONJ
ertr-504	53	19	destination	destination	NOUN
ertr-504	53	20	networks	network	NOUN
ertr-504	53	21	and	and	CCONJ
ertr-504	53	22	their	their	PRON
ertr-504	53	23	websites	website	NOUN
ertr-504	53	24	.	.	PUNCT
ertr-504	54	1	response	response	NOUN
ertr-504	54	2	rates	rate	NOUN
ertr-504	54	3	varied	vary	VERB
ertr-504	54	4	regionally	regionally	ADV
ertr-504	54	5	with	with	ADP
ertr-504	54	6	the	the	DET
ertr-504	54	7	highest	high	ADJ
ertr-504	54	8	number	number	NOUN
ertr-504	54	9	of	of	ADP
ertr-504	54	10	responses	response	NOUN
ertr-504	54	11	from	from	ADP
ertr-504	54	12	north	north	PROPN
ertr-504	54	13	wales	wale	NOUN
ertr-504	54	14	.	.	PUNCT
ertr-504	55	1	more	more	ADJ
ertr-504	55	2	than	than	ADP
ertr-504	55	3	10	10	NUM
ertr-504	55	4	responses	response	NOUN
ertr-504	55	5	were	be	AUX
ertr-504	55	6	received	receive	VERB
ertr-504	55	7	from	from	ADP
ertr-504	55	8	the	the	DET
ertr-504	55	9	following	follow	VERB
ertr-504	55	10	areas	area	NOUN
ertr-504	55	11	:	:	PUNCT
ertr-504	55	12	gwynedd	gwynedd	PROPN
ertr-504	55	13	,	,	PUNCT
ertr-504	55	14	conwy	conwy	PROPN
ertr-504	55	15	,	,	PUNCT
ertr-504	55	16	denbighshire	denbighshire	PROPN
ertr-504	55	17	,	,	PUNCT
ertr-504	55	18	pembrokeshire	pembrokeshire	NOUN
ertr-504	55	19	and	and	CCONJ
ertr-504	55	20	cardiff	cardiff	NOUN
ertr-504	55	21	.	.	PUNCT
ertr-504	56	1	the	the	DET
ertr-504	56	2	highest	high	ADJ
ertr-504	56	3	number	number	NOUN
ertr-504	56	4	of	of	ADP
ertr-504	56	5	responses	response	NOUN
ertr-504	56	6	came	come	VERB
ertr-504	56	7	from	from	ADP
ertr-504	56	8	accommodation	accommodation	NOUN
ertr-504	56	9	providers	provider	NOUN
ertr-504	56	10	and	and	CCONJ
ertr-504	56	11	the	the	DET
ertr-504	56	12	least	least	ADJ
ertr-504	56	13	number	number	NOUN
ertr-504	56	14	of	of	ADP
ertr-504	56	15	responses	response	NOUN
ertr-504	56	16	came	come	VERB
ertr-504	56	17	from	from	ADP
ertr-504	56	18	food	food	NOUN
ertr-504	56	19	and	and	CCONJ
ertr-504	56	20	beverage	beverage	NOUN
ertr-504	56	21	businesses	business	NOUN
ertr-504	56	22	(	(	PUNCT
ertr-504	56	23	table	table	NOUN
ertr-504	56	24	1	1	NUM
ertr-504	56	25	)	)	PUNCT
ertr-504	56	26	.	.	PUNCT
ertr-504	57	1	table	table	NOUN
ertr-504	57	2	1	1	NUM
ertr-504	57	3	.	.	PUNCT
ertr-504	57	4	ntg	ntg	NOUN
ertr-504	57	5	skills	skill	NOUN
ertr-504	57	6	survey	survey	NOUN
ertr-504	57	7	response	response	NOUN
ertr-504	57	8	rate	rate	NOUN
ertr-504	57	9	in	in	ADP
ertr-504	57	10	wales	wale	NOUN
ertr-504	57	11	,	,	PUNCT
ertr-504	57	12	by	by	ADP
ertr-504	57	13	sector	sector	NOUN
ertr-504	57	14	sector	sector	NOUN
ertr-504	57	15	number	number	NOUN
ertr-504	57	16	of	of	ADP
ertr-504	57	17	responses	response	NOUN
ertr-504	57	18	percentage	percentage	NOUN
ertr-504	57	19	accommodation	accommodation	NOUN
ertr-504	57	20	54	54	NUM
ertr-504	57	21	38	38	NUM
ertr-504	57	22	%	%	NOUN
ertr-504	57	23	visitor	visitor	NOUN
ertr-504	57	24	attractions	attraction	NOUN
ertr-504	57	25	36	36	NUM
ertr-504	57	26	25	25	NUM
ertr-504	57	27	%	%	NOUN
ertr-504	57	28	travel	travel	NOUN
ertr-504	57	29	agents	agent	NOUN
ertr-504	57	30	and	and	CCONJ
ertr-504	57	31	tour	tour	NOUN
ertr-504	57	32	operators	operator	NOUN
ertr-504	57	33	23	23	NUM
ertr-504	57	34	16	16	NUM
ertr-504	57	35	%	%	NOUN
ertr-504	57	36	destination	destination	NOUN
ertr-504	57	37	management	management	NOUN
ertr-504	57	38	organisations	organisation	NOUN
ertr-504	57	39	17	17	NUM
ertr-504	57	40	12	12	NUM
ertr-504	57	41	%	%	NOUN
ertr-504	57	42	food	food	NOUN
ertr-504	57	43	&	&	CCONJ
ertr-504	57	44	beverage	beverage	PROPN
ertr-504	57	45	12	12	NUM
ertr-504	57	46	8	8	NUM
ertr-504	57	47	%	%	NOUN
ertr-504	57	48	142	142	NUM
ertr-504	57	49	the	the	DET
ertr-504	57	50	survey	survey	NOUN
ertr-504	57	51	data	datum	NOUN
ertr-504	57	52	was	be	AUX
ertr-504	57	53	analysed	analyse	VERB
ertr-504	57	54	using	use	VERB
ertr-504	57	55	spss	spss	PROPN
ertr-504	57	56	and	and	CCONJ
ertr-504	57	57	qualtrics	qualtric	NOUN
ertr-504	57	58	data	datum	NOUN
ertr-504	57	59	analysis	analysis	NOUN
ertr-504	57	60	tools	tool	NOUN
ertr-504	57	61	to	to	PART
ertr-504	57	62	assess	assess	VERB
ertr-504	57	63	the	the	DET
ertr-504	57	64	overall	overall	ADJ
ertr-504	57	65	results	result	NOUN
ertr-504	57	66	across	across	ADP
ertr-504	57	67	the	the	DET
ertr-504	57	68	eight	eight	NUM
ertr-504	57	69	countries	country	NOUN
ertr-504	57	70	as	as	ADV
ertr-504	57	71	well	well	ADV
ertr-504	57	72	as	as	ADP
ertr-504	57	73	specific	specific	ADJ
ertr-504	57	74	country	country	NOUN
ertr-504	57	75	data	datum	NOUN
ertr-504	57	76	.	.	PUNCT
ertr-504	58	1	for	for	ADP
ertr-504	58	2	the	the	DET
ertr-504	58	3	purposes	purpose	NOUN
ertr-504	58	4	of	of	ADP
ertr-504	58	5	the	the	DET
ertr-504	58	6	project	project	NOUN
ertr-504	58	7	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-504	58	8	e	e	NOUN
ertr-504	58	9	-	-	NOUN
ertr-504	58	10	review	review	NOUN
ertr-504	58	11	of	of	ADP
ertr-504	58	12	tourism	tourism	NOUN
ertr-504	58	13	research	research	NOUN
ertr-504	58	14	(	(	PUNCT
ertr-504	58	15	ertr	ertr	NOUN
ertr-504	58	16	)	)	PUNCT
ertr-504	58	17	,	,	PUNCT
ertr-504	58	18	vol	vol	NOUN
ertr-504	58	19	.	.	PROPN
ertr-504	58	20	17	17	NUM
ertr-504	58	21	,	,	PUNCT
ertr-504	58	22	no	no	INTJ
ertr-504	58	23	.	.	NOUN
ertr-504	58	24	2	2	NUM
ertr-504	58	25	,	,	PUNCT
ertr-504	58	26	2019	2019	NUM
ertr-504	58	27	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	58	28	194	194	NUM
ertr-504	58	29	an	an	DET
ertr-504	58	30	eu	eu	PROPN
ertr-504	58	31	definition	definition	NOUN
ertr-504	58	32	of	of	ADP
ertr-504	58	33	smes	sme	NOUN
ertr-504	58	34	was	be	AUX
ertr-504	58	35	utilised	utilise	VERB
ertr-504	58	36	,	,	PUNCT
ertr-504	58	37	i.e.	i.e.	X
ertr-504	58	38	micro	micro	NOUN
ertr-504	58	39	less	less	ADJ
ertr-504	58	40	than	than	ADP
ertr-504	58	41	10	10	NUM
ertr-504	58	42	persons	person	NOUN
ertr-504	58	43	employed	employ	VERB
ertr-504	58	44	;	;	PUNCT
ertr-504	58	45	small	small	ADJ
ertr-504	58	46	–	–	PUNCT
ertr-504	58	47	10	10	NUM
ertr-504	58	48	to	to	PART
ertr-504	58	49	49	49	NUM
ertr-504	58	50	employees	employee	NOUN
ertr-504	58	51	;	;	PUNCT
ertr-504	58	52	medium50	medium50	PROPN
ertr-504	58	53	to	to	ADP
ertr-504	58	54	249	249	NUM
ertr-504	58	55	employees	employee	NOUN
ertr-504	58	56	;	;	PUNCT
ertr-504	58	57	and	and	CCONJ
ertr-504	58	58	large	large	ADJ
ertr-504	58	59	250	250	NUM
ertr-504	58	60	or	or	CCONJ
ertr-504	58	61	more	more	ADJ
ertr-504	58	62	people	people	NOUN
ertr-504	58	63	employed	employ	VERB
ertr-504	58	64	.	.	PUNCT
ertr-504	59	1	the	the	DET
ertr-504	59	2	response	response	NOUN
ertr-504	59	3	from	from	ADP
ertr-504	59	4	both	both	CCONJ
ertr-504	59	5	small	small	ADJ
ertr-504	59	6	and	and	CCONJ
ertr-504	59	7	large	large	ADJ
ertr-504	59	8	businesses	business	NOUN
ertr-504	59	9	was	be	AUX
ertr-504	59	10	important	important	ADJ
ertr-504	59	11	to	to	PART
ertr-504	59	12	assess	assess	VERB
ertr-504	59	13	the	the	DET
ertr-504	59	14	breadth	breadth	NOUN
ertr-504	59	15	of	of	ADP
ertr-504	59	16	skill	skill	NOUN
ertr-504	59	17	needs	need	NOUN
ertr-504	59	18	.	.	PUNCT
ertr-504	60	1	the	the	DET
ertr-504	60	2	results	result	NOUN
ertr-504	60	3	presented	present	VERB
ertr-504	60	4	in	in	ADP
ertr-504	60	5	this	this	DET
ertr-504	60	6	paper	paper	NOUN
ertr-504	60	7	relate	relate	VERB
ertr-504	60	8	only	only	ADV
ertr-504	60	9	to	to	ADP
ertr-504	60	10	digital	digital	ADJ
ertr-504	60	11	skills	skill	NOUN
ertr-504	60	12	gaps	gap	NOUN
ertr-504	60	13	and	and	CCONJ
ertr-504	60	14	future	future	ADJ
ertr-504	60	15	needs	need	NOUN
ertr-504	60	16	.	.	PUNCT
ertr-504	61	1	to	to	PART
ertr-504	61	2	support	support	VERB
ertr-504	61	3	the	the	DET
ertr-504	61	4	survey	survey	NOUN
ertr-504	61	5	data	datum	NOUN
ertr-504	61	6	and	and	CCONJ
ertr-504	61	7	to	to	PART
ertr-504	61	8	construct	construct	VERB
ertr-504	61	9	an	an	DET
ertr-504	61	10	in	in	ADP
ertr-504	61	11	-	-	PUNCT
ertr-504	61	12	depth	depth	NOUN
ertr-504	61	13	understanding	understanding	NOUN
ertr-504	61	14	,	,	PUNCT
ertr-504	61	15	a	a	DET
ertr-504	61	16	second	second	ADJ
ertr-504	61	17	phase	phase	NOUN
ertr-504	61	18	of	of	ADP
ertr-504	61	19	research	research	NOUN
ertr-504	61	20	was	be	AUX
ertr-504	61	21	undertaken	undertake	VERB
ertr-504	61	22	with	with	ADP
ertr-504	61	23	the	the	DET
ertr-504	61	24	use	use	NOUN
ertr-504	61	25	of	of	ADP
ertr-504	61	26	semi	semi	ADJ
ertr-504	61	27	-	-	ADJ
ertr-504	61	28	structured	structured	ADJ
ertr-504	61	29	interviews	interview	NOUN
ertr-504	61	30	with	with	ADP
ertr-504	61	31	industry	industry	NOUN
ertr-504	61	32	stakeholders	stakeholder	NOUN
ertr-504	61	33	.	.	PUNCT
ertr-504	62	1	across	across	ADP
ertr-504	62	2	europe	europe	PROPN
ertr-504	62	3	in	in	ADP
ertr-504	62	4	total	total	ADJ
ertr-504	62	5	,	,	PUNCT
ertr-504	62	6	264	264	NUM
ertr-504	62	7	interviews	interview	NOUN
ertr-504	62	8	were	be	AUX
ertr-504	62	9	conducted	conduct	VERB
ertr-504	62	10	with	with	ADP
ertr-504	62	11	senior	senior	ADJ
ertr-504	62	12	managers	manager	NOUN
ertr-504	62	13	,	,	PUNCT
ertr-504	62	14	human	human	ADJ
ertr-504	62	15	resource	resource	NOUN
ertr-504	62	16	managers	manager	NOUN
ertr-504	62	17	,	,	PUNCT
ertr-504	62	18	company	company	NOUN
ertr-504	62	19	owners	owner	NOUN
ertr-504	62	20	,	,	PUNCT
ertr-504	62	21	entrepreneurs	entrepreneur	NOUN
ertr-504	62	22	,	,	PUNCT
ertr-504	62	23	heads	head	NOUN
ertr-504	62	24	of	of	ADP
ertr-504	62	25	department	department	NOUN
ertr-504	62	26	and	and	CCONJ
ertr-504	62	27	other	other	ADJ
ertr-504	62	28	relevant	relevant	ADJ
ertr-504	62	29	respondents	respondent	NOUN
ertr-504	62	30	in	in	ADP
ertr-504	62	31	all	all	DET
ertr-504	62	32	five	five	NUM
ertr-504	62	33	tourism	tourism	NOUN
ertr-504	62	34	sectors	sector	NOUN
ertr-504	62	35	under	under	ADP
ertr-504	62	36	investigation	investigation	NOUN
ertr-504	62	37	.	.	PUNCT
ertr-504	63	1	25	25	NUM
ertr-504	63	2	of	of	ADP
ertr-504	63	3	those	those	DET
ertr-504	63	4	interviews	interview	NOUN
ertr-504	63	5	were	be	AUX
ertr-504	63	6	conducted	conduct	VERB
ertr-504	63	7	in	in	ADP
ertr-504	63	8	wales	wales	PROPN
ertr-504	63	9	,	,	PUNCT
ertr-504	63	10	with	with	ADP
ertr-504	63	11	respondent	respondent	NOUN
ertr-504	63	12	rates	rate	NOUN
ertr-504	63	13	outlined	outline	VERB
ertr-504	63	14	in	in	ADP
ertr-504	63	15	table	table	NOUN
ertr-504	63	16	2	2	NUM
ertr-504	63	17	.	.	NOUN
ertr-504	63	18	similar	similar	ADJ
ertr-504	63	19	to	to	PART
ertr-504	63	20	phase	phase	VERB
ertr-504	63	21	one	one	NUM
ertr-504	63	22	,	,	PUNCT
ertr-504	63	23	the	the	DET
ertr-504	63	24	interview	interview	NOUN
ertr-504	63	25	research	research	NOUN
ertr-504	63	26	was	be	AUX
ertr-504	63	27	approved	approve	VERB
ertr-504	63	28	by	by	ADP
ertr-504	63	29	the	the	DET
ertr-504	63	30	cardiff	cardiff	ADJ
ertr-504	63	31	metropolitan	metropolitan	PROPN
ertr-504	63	32	university	university	PROPN
ertr-504	63	33	research	research	NOUN
ertr-504	63	34	ethics	ethic	NOUN
ertr-504	63	35	committee	committee	PROPN
ertr-504	63	36	prior	prior	ADV
ertr-504	63	37	to	to	ADP
ertr-504	63	38	commencement	commencement	NOUN
ertr-504	63	39	.	.	PUNCT
ertr-504	64	1	all	all	DET
ertr-504	64	2	data	datum	NOUN
ertr-504	64	3	was	be	AUX
ertr-504	64	4	thematically	thematically	ADV
ertr-504	64	5	analysed	analyse	VERB
ertr-504	64	6	.	.	PUNCT
ertr-504	65	1	table	table	NOUN
ertr-504	65	2	2	2	NUM
ertr-504	65	3	.	.	PUNCT
ertr-504	65	4	ntg	ntg	PROPN
ertr-504	65	5	interview	interview	NOUN
ertr-504	65	6	response	response	NOUN
ertr-504	65	7	rate	rate	NOUN
ertr-504	65	8	in	in	ADP
ertr-504	65	9	wales	wale	NOUN
ertr-504	65	10	,	,	PUNCT
ertr-504	65	11	by	by	ADP
ertr-504	65	12	sector	sector	NOUN
ertr-504	65	13	sector	sector	NOUN
ertr-504	65	14	number	number	NOUN
ertr-504	65	15	of	of	ADP
ertr-504	65	16	responses	response	NOUN
ertr-504	65	17	accommodation	accommodation	NOUN
ertr-504	65	18	5	5	NUM
ertr-504	65	19	visitor	visitor	NOUN
ertr-504	65	20	attractions	attraction	NOUN
ertr-504	65	21	7	7	NUM
ertr-504	65	22	travel	travel	NOUN
ertr-504	65	23	agents	agent	NOUN
ertr-504	65	24	and	and	CCONJ
ertr-504	65	25	tour	tour	NOUN
ertr-504	65	26	operators	operator	NOUN
ertr-504	65	27	2	2	NUM
ertr-504	65	28	destination	destination	NOUN
ertr-504	65	29	management	management	NOUN
ertr-504	65	30	organisations	organisation	NOUN
ertr-504	65	31	6	6	NUM
ertr-504	65	32	food	food	NOUN
ertr-504	65	33	&	&	CCONJ
ertr-504	65	34	beverage	beverage	PROPN
ertr-504	65	35	5	5	NUM
ertr-504	65	36	25	25	NUM
ertr-504	65	37	.	.	PUNCT
ertr-504	66	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	66	2	e	e	NOUN
ertr-504	66	3	-	-	NOUN
ertr-504	66	4	review	review	NOUN
ertr-504	66	5	of	of	ADP
ertr-504	66	6	tourism	tourism	NOUN
ertr-504	66	7	research	research	NOUN
ertr-504	66	8	(	(	PUNCT
ertr-504	66	9	ertr	ertr	NOUN
ertr-504	66	10	)	)	PUNCT
ertr-504	66	11	,	,	PUNCT
ertr-504	66	12	vol	vol	NOUN
ertr-504	66	13	.	.	PROPN
ertr-504	66	14	17	17	NUM
ertr-504	66	15	,	,	PUNCT
ertr-504	66	16	no	no	INTJ
ertr-504	66	17	.	.	NOUN
ertr-504	66	18	2	2	NUM
ertr-504	66	19	,	,	PUNCT
ertr-504	66	20	2019	2019	NUM
ertr-504	66	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	66	22	195	195	NUM
ertr-504	66	23	results	result	NOUN
ertr-504	66	24	and	and	CCONJ
ertr-504	66	25	discussion	discussion	NOUN
ertr-504	66	26	current	current	ADJ
ertr-504	66	27	proficiency	proficiency	NOUN
ertr-504	66	28	the	the	DET
ertr-504	66	29	results	result	NOUN
ertr-504	66	30	of	of	ADP
ertr-504	66	31	the	the	DET
ertr-504	66	32	survey	survey	NOUN
ertr-504	66	33	(	(	PUNCT
ertr-504	66	34	figure	figure	NOUN
ertr-504	66	35	1	1	NUM
ertr-504	66	36	)	)	PUNCT
ertr-504	66	37	suggest	suggest	VERB
ertr-504	66	38	that	that	SCONJ
ertr-504	66	39	the	the	DET
ertr-504	66	40	current	current	ADJ
ertr-504	66	41	level	level	NOUN
ertr-504	66	42	of	of	ADP
ertr-504	66	43	digital	digital	ADJ
ertr-504	66	44	proficiencies	proficiency	NOUN
ertr-504	66	45	in	in	ADP
ertr-504	66	46	wales	wales	PROPN
ertr-504	66	47	relates	relate	VERB
ertr-504	66	48	to	to	ADP
ertr-504	66	49	the	the	DET
ertr-504	66	50	basic	basic	ADJ
ertr-504	66	51	operation	operation	NOUN
ertr-504	66	52	of	of	ADP
ertr-504	66	53	computers	computer	NOUN
ertr-504	66	54	such	such	ADJ
ertr-504	66	55	as	as	ADP
ertr-504	66	56	the	the	DET
ertr-504	66	57	general	general	ADJ
ertr-504	66	58	‘	'	PUNCT
ertr-504	66	59	use	use	NOUN
ertr-504	66	60	of	of	ADP
ertr-504	66	61	operating	operate	VERB
ertr-504	66	62	system	system	NOUN
ertr-504	66	63	’	'	PUNCT
ertr-504	66	64	and	and	CCONJ
ertr-504	66	65	‘	'	PUNCT
ertr-504	66	66	microsoft	microsoft	PROPN
ertr-504	66	67	package	package	NOUN
ertr-504	66	68	’	'	PUNCT
ertr-504	66	69	.	.	PUNCT
ertr-504	67	1	whilst	whilst	SCONJ
ertr-504	67	2	none	none	NOUN
ertr-504	67	3	of	of	ADP
ertr-504	67	4	the	the	DET
ertr-504	67	5	organisations	organisation	NOUN
ertr-504	67	6	reported	report	VERB
ertr-504	67	7	these	these	DET
ertr-504	67	8	types	type	NOUN
ertr-504	67	9	of	of	ADP
ertr-504	67	10	skills	skill	NOUN
ertr-504	67	11	to	to	PART
ertr-504	67	12	be	be	AUX
ertr-504	67	13	missing	missing	ADJ
ertr-504	67	14	,	,	PUNCT
ertr-504	67	15	only	only	ADV
ertr-504	67	16	15	15	NUM
ertr-504	67	17	%	%	NOUN
ertr-504	67	18	of	of	ADP
ertr-504	67	19	the	the	DET
ertr-504	67	20	organisations	organisation	NOUN
ertr-504	67	21	reported	report	VERB
ertr-504	67	22	to	to	PART
ertr-504	67	23	have	have	VERB
ertr-504	67	24	these	these	DET
ertr-504	67	25	skills	skill	NOUN
ertr-504	67	26	at	at	ADP
ertr-504	67	27	an	an	DET
ertr-504	67	28	expert	expert	ADJ
ertr-504	67	29	level	level	NOUN
ertr-504	67	30	;	;	PUNCT
ertr-504	67	31	this	this	PRON
ertr-504	67	32	may	may	AUX
ertr-504	67	33	suggest	suggest	VERB
ertr-504	67	34	a	a	DET
ertr-504	67	35	relatively	relatively	ADV
ertr-504	67	36	low	low	ADJ
ertr-504	67	37	level	level	NOUN
ertr-504	67	38	of	of	ADP
ertr-504	67	39	confidence	confidence	NOUN
ertr-504	67	40	in	in	ADP
ertr-504	67	41	these	these	DET
ertr-504	67	42	skills	skill	NOUN
ertr-504	67	43	within	within	ADP
ertr-504	67	44	the	the	DET
ertr-504	67	45	organisations	organisation	NOUN
ertr-504	67	46	.	.	PUNCT
ertr-504	68	1	the	the	DET
ertr-504	68	2	mean	mean	NOUN
ertr-504	68	3	in	in	ADP
ertr-504	68	4	relation	relation	NOUN
ertr-504	68	5	to	to	ADP
ertr-504	68	6	these	these	DET
ertr-504	68	7	skills	skill	NOUN
ertr-504	68	8	was	be	AUX
ertr-504	68	9	3.83	3.83	NUM
ertr-504	68	10	and	and	CCONJ
ertr-504	68	11	3.81	3.81	NUM
ertr-504	68	12	respectively	respectively	ADV
ertr-504	68	13	,	,	PUNCT
ertr-504	68	14	placing	place	VERB
ertr-504	68	15	the	the	DET
ertr-504	68	16	level	level	NOUN
ertr-504	68	17	of	of	ADP
ertr-504	68	18	skills	skill	NOUN
ertr-504	68	19	firmly	firmly	ADV
ertr-504	68	20	on	on	ADP
ertr-504	68	21	the	the	DET
ertr-504	68	22	moderate	moderate	ADJ
ertr-504	68	23	level	level	NOUN
ertr-504	68	24	(	(	PUNCT
ertr-504	68	25	table	table	NOUN
ertr-504	68	26	3	3	NUM
ertr-504	68	27	)	)	PUNCT
ertr-504	68	28	.	.	PUNCT
ertr-504	69	1	figure	figure	NOUN
ertr-504	69	2	1	1	NUM
ertr-504	69	3	.	.	PUNCT
ertr-504	70	1	current	current	ADJ
ertr-504	70	2	levels	level	NOUN
ertr-504	70	3	of	of	ADP
ertr-504	70	4	digital	digital	ADJ
ertr-504	70	5	proficiencies	proficiency	NOUN
ertr-504	70	6	in	in	ADP
ertr-504	70	7	tourism	tourism	NOUN
ertr-504	70	8	and	and	CCONJ
ertr-504	70	9	hospitality	hospitality	NOUN
ertr-504	70	10	organisations	organisation	NOUN
ertr-504	70	11	in	in	ADP
ertr-504	70	12	wales	wales	PROPN
ertr-504	70	13	table	table	NOUN
ertr-504	70	14	3	3	NUM
ertr-504	70	15	.	.	PUNCT
ertr-504	70	16	current	current	ADJ
ertr-504	70	17	,	,	PUNCT
ertr-504	70	18	future	future	ADJ
ertr-504	70	19	and	and	CCONJ
ertr-504	70	20	gap	gap	NOUN
ertr-504	70	21	levels	level	NOUN
ertr-504	70	22	of	of	ADP
ertr-504	70	23	digital	digital	ADJ
ertr-504	70	24	proficiencies	proficiency	NOUN
ertr-504	70	25	in	in	ADP
ertr-504	70	26	tourism	tourism	NOUN
ertr-504	70	27	and	and	CCONJ
ertr-504	70	28	hospitality	hospitality	NOUN
ertr-504	70	29	organisations	organisation	NOUN
ertr-504	70	30	in	in	ADP
ertr-504	70	31	wales	wale	NOUN
ertr-504	70	32	,	,	PUNCT
ertr-504	70	33	mean	mean	VERB
ertr-504	70	34	values	value	NOUN
ertr-504	70	35	skills	skill	NOUN
ertr-504	70	36	type	type	NOUN
ertr-504	70	37	current	current	ADJ
ertr-504	70	38	future	future	ADJ
ertr-504	70	39	gap	gap	NOUN
ertr-504	70	40	0	0	NUM
ertr-504	70	41	%	%	NOUN
ertr-504	70	42	10	10	NUM
ertr-504	70	43	%	%	NOUN
ertr-504	70	44	20	20	NUM
ertr-504	70	45	%	%	NOUN
ertr-504	70	46	30	30	NUM
ertr-504	70	47	%	%	NOUN
ertr-504	70	48	40	40	NUM
ertr-504	70	49	%	%	NOUN
ertr-504	70	50	50	50	NUM
ertr-504	70	51	%	%	NOUN
ertr-504	70	52	60	60	NUM
ertr-504	70	53	%	%	NOUN
ertr-504	70	54	70	70	NUM
ertr-504	70	55	%	%	NOUN
ertr-504	70	56	80	80	NUM
ertr-504	70	57	%	%	NOUN
ertr-504	70	58	90	90	NUM
ertr-504	70	59	%	%	NOUN
ertr-504	70	60	100	100	NUM
ertr-504	70	61	%	%	NOUN
ertr-504	70	62	operating	operating	NOUN
ertr-504	70	63	system	system	NOUN
ertr-504	70	64	use	use	NOUN
ertr-504	70	65	skills	skill	NOUN
ertr-504	70	66	(	(	PUNCT
ertr-504	70	67	e.g.	e.g.	ADV
ertr-504	70	68	,	,	PUNCT
ertr-504	70	69	windows	window	NOUN
ertr-504	70	70	)	)	PUNCT
ertr-504	70	71	microsoft	microsoft	PROPN
ertr-504	70	72	office	office	NOUN
ertr-504	70	73	skills	skill	NOUN
ertr-504	70	74	(	(	PUNCT
ertr-504	70	75	e.g.	e.g.	ADV
ertr-504	70	76	,	,	PUNCT
ertr-504	70	77	word	word	NOUN
ertr-504	70	78	,	,	PUNCT
ertr-504	70	79	excel	excel	NOUN
ertr-504	70	80	,	,	PUNCT
ertr-504	70	81	powerpoint	powerpoint	NOUN
ertr-504	70	82	)	)	PUNCT
ertr-504	70	83	skills	skill	NOUN
ertr-504	70	84	for	for	ADP
ertr-504	70	85	implementing	implement	VERB
ertr-504	70	86	online	online	ADJ
ertr-504	70	87	safety	safety	NOUN
ertr-504	70	88	procedures	procedure	NOUN
ertr-504	70	89	online	online	ADJ
ertr-504	70	90	marketing	marketing	NOUN
ertr-504	70	91	and	and	CCONJ
ertr-504	70	92	communication	communication	NOUN
ertr-504	70	93	skills	skill	NOUN
ertr-504	70	94	skills	skill	NOUN
ertr-504	70	95	to	to	PART
ertr-504	70	96	adjust	adjust	VERB
ertr-504	70	97	digital	digital	ADJ
ertr-504	70	98	equipment	equipment	NOUN
ertr-504	70	99	such	such	ADJ
ertr-504	70	100	as	as	ADP
ertr-504	70	101	wi	wi	PROPN
ertr-504	70	102	-	-	PUNCT
ertr-504	70	103	fi	fi	NOUN
ertr-504	70	104	…	…	PUNCT
ertr-504	70	105	desk	desk	NOUN
ertr-504	70	106	top	top	ADJ
ertr-504	70	107	publishing	publishing	NOUN
ertr-504	70	108	skills	skill	NOUN
ertr-504	70	109	(	(	PUNCT
ertr-504	70	110	for	for	ADP
ertr-504	70	111	designing	design	VERB
ertr-504	70	112	brochures	brochure	NOUN
ertr-504	70	113	,	,	PUNCT
ertr-504	70	114	…	…	PUNCT
ertr-504	70	115	computer	computer	NOUN
ertr-504	70	116	programming	programming	NOUN
ertr-504	70	117	skills	skill	NOUN
ertr-504	70	118	website	website	NOUN
ertr-504	70	119	development	development	NOUN
ertr-504	70	120	skills	skill	VERB
ertr-504	70	121	social	social	ADJ
ertr-504	70	122	media	medium	NOUN
ertr-504	70	123	skills	skill	NOUN
ertr-504	70	124	skills	skill	NOUN
ertr-504	70	125	to	to	PART
ertr-504	70	126	monitor	monitor	VERB
ertr-504	70	127	online	online	ADJ
ertr-504	70	128	reviews	review	NOUN
ertr-504	70	129	data	datum	NOUN
ertr-504	70	130	analytics	analytic	NOUN
ertr-504	70	131	,	,	PUNCT
ertr-504	70	132	business	business	NOUN
ertr-504	70	133	intelligence	intelligence	NOUN
ertr-504	70	134	,	,	PUNCT
ertr-504	70	135	big	big	ADJ
ertr-504	70	136	data	datum	NOUN
ertr-504	70	137	skills	skill	VERB
ertr-504	70	138	artificial	artificial	ADJ
ertr-504	70	139	intelligence	intelligence	NOUN
ertr-504	70	140	(	(	PUNCT
ertr-504	70	141	ai	ai	NOUN
ertr-504	70	142	)	)	PUNCT
ertr-504	70	143	and	and	CCONJ
ertr-504	70	144	robotics	robotic	NOUN
ertr-504	70	145	skills	skill	VERB
ertr-504	70	146	digital	digital	ADJ
ertr-504	70	147	hardware	hardware	NOUN
ertr-504	70	148	technologies	technology	NOUN
ertr-504	70	149	,	,	PUNCT
ertr-504	70	150	such	such	ADJ
ertr-504	70	151	as	as	ADP
ertr-504	70	152	augmented	augment	VERB
ertr-504	70	153	…	…	PUNCT
ertr-504	70	154	no	no	DET
ertr-504	70	155	skills	skill	NOUN
ertr-504	70	156	low	low	ADJ
ertr-504	70	157	skills	skill	NOUN
ertr-504	70	158	moderate	moderate	ADJ
ertr-504	70	159	skills	skill	NOUN
ertr-504	70	160	good	good	ADJ
ertr-504	70	161	skills	skill	NOUN
ertr-504	70	162	expert	expert	NOUN
ertr-504	70	163	skills	skill	NOUN
ertr-504	70	164	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-504	70	165	e	e	NOUN
ertr-504	70	166	-	-	NOUN
ertr-504	70	167	review	review	NOUN
ertr-504	70	168	of	of	ADP
ertr-504	70	169	tourism	tourism	NOUN
ertr-504	70	170	research	research	NOUN
ertr-504	70	171	(	(	PUNCT
ertr-504	70	172	ertr	ertr	NOUN
ertr-504	70	173	)	)	PUNCT
ertr-504	70	174	,	,	PUNCT
ertr-504	70	175	vol	vol	NOUN
ertr-504	70	176	.	.	PROPN
ertr-504	70	177	17	17	NUM
ertr-504	70	178	,	,	PUNCT
ertr-504	70	179	no	no	INTJ
ertr-504	70	180	.	.	NOUN
ertr-504	70	181	2	2	NUM
ertr-504	70	182	,	,	PUNCT
ertr-504	70	183	2019	2019	NUM
ertr-504	70	184	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	70	185	196	196	NUM
ertr-504	70	186	skills	skill	NOUN
ertr-504	70	187	related	relate	VERB
ertr-504	70	188	to	to	ADP
ertr-504	70	189	applying	apply	VERB
ertr-504	70	190	digital	digital	ADJ
ertr-504	70	191	hardware	hardware	NOUN
ertr-504	70	192	technologies	technology	NOUN
ertr-504	70	193	,	,	PUNCT
ertr-504	70	194	such	such	ADJ
ertr-504	70	195	as	as	ADP
ertr-504	70	196	augmented	augmented	ADJ
ertr-504	70	197	and	and	CCONJ
ertr-504	70	198	virtual	virtual	ADJ
ertr-504	70	199	reality	reality	NOUN
ertr-504	70	200	1,71	1,71	NUM
ertr-504	70	201	2,88	2,88	NUM
ertr-504	70	202	1,17	1,17	NUM
ertr-504	70	203	artificial	artificial	ADJ
ertr-504	70	204	intelligence	intelligence	NOUN
ertr-504	70	205	(	(	PUNCT
ertr-504	70	206	ai	ai	NOUN
ertr-504	70	207	)	)	PUNCT
ertr-504	70	208	and	and	CCONJ
ertr-504	70	209	robotics	robotic	NOUN
ertr-504	70	210	skills	skill	NOUN
ertr-504	70	211	1,57	1,57	NUM
ertr-504	70	212	2,66	2,66	PROPN
ertr-504	70	213	1,09	1,09	NUM
ertr-504	70	214	website	website	NOUN
ertr-504	70	215	development	development	NOUN
ertr-504	70	216	skills	skill	NOUN
ertr-504	70	217	2,77	2,77	NUM
ertr-504	70	218	3,77	3,77	NUM
ertr-504	70	219	1,00	1,00	NUM
ertr-504	70	220	data	datum	NOUN
ertr-504	70	221	analytics	analytic	NOUN
ertr-504	70	222	,	,	PUNCT
ertr-504	70	223	business	business	NOUN
ertr-504	70	224	intelligence	intelligence	NOUN
ertr-504	70	225	,	,	PUNCT
ertr-504	70	226	big	big	ADJ
ertr-504	70	227	data	data	NOUN
ertr-504	70	228	skills	skill	NOUN
ertr-504	70	229	2,80	2,80	NUM
ertr-504	70	230	3,75	3,75	NUM
ertr-504	70	231	0,95	0,95	NOUN
ertr-504	70	232	skills	skill	NOUN
ertr-504	70	233	to	to	PART
ertr-504	70	234	monitor	monitor	VERB
ertr-504	70	235	online	online	ADJ
ertr-504	70	236	reviews	review	NOUN
ertr-504	70	237	3,44	3,44	NOUN
ertr-504	70	238	4,30	4,30	NUM
ertr-504	70	239	0,86	0,86	NOUN
ertr-504	71	1	skills	skill	VERB
ertr-504	71	2	for	for	ADP
ertr-504	71	3	implementing	implement	VERB
ertr-504	71	4	online	online	ADJ
ertr-504	71	5	safety	safety	NOUN
ertr-504	71	6	procedures	procedure	NOUN
ertr-504	71	7	3,35	3,35	NOUN
ertr-504	72	1	4,16	4,16	NUM
ertr-504	72	2	0,81	0,81	ADP
ertr-504	72	3	online	online	ADJ
ertr-504	72	4	marketing	marketing	NOUN
ertr-504	72	5	and	and	CCONJ
ertr-504	72	6	communication	communication	NOUN
ertr-504	72	7	skills	skill	NOUN
ertr-504	72	8	3,58	3,58	NUM
ertr-504	73	1	4,37	4,37	NUM
ertr-504	73	2	0,79	0,79	NOUN
ertr-504	73	3	social	social	ADJ
ertr-504	73	4	media	media	NOUN
ertr-504	73	5	skills	skill	NOUN
ertr-504	73	6	3,62	3,62	NUM
ertr-504	73	7	4,38	4,38	NUM
ertr-504	73	8	0,76	0,76	NOUN
ertr-504	73	9	desk	desk	NOUN
ertr-504	73	10	top	top	ADJ
ertr-504	73	11	publishing	publishing	NOUN
ertr-504	73	12	skills	skill	NOUN
ertr-504	73	13	(	(	PUNCT
ertr-504	73	14	for	for	ADP
ertr-504	73	15	designing	design	VERB
ertr-504	73	16	brochures	brochure	NOUN
ertr-504	73	17	,	,	PUNCT
ertr-504	73	18	catalogues	catalogue	NOUN
ertr-504	73	19	,	,	PUNCT
ertr-504	73	20	etc	etc	X
ertr-504	73	21	.	.	X
ertr-504	73	22	)	)	PUNCT
ertr-504	74	1	3,13	3,13	NUM
ertr-504	74	2	3,82	3,82	NUM
ertr-504	74	3	0,69	0,69	PUNCT
ertr-504	74	4	skills	skill	VERB
ertr-504	74	5	to	to	PART
ertr-504	74	6	adjust	adjust	VERB
ertr-504	74	7	digital	digital	ADJ
ertr-504	74	8	equipment	equipment	NOUN
ertr-504	74	9	such	such	ADJ
ertr-504	74	10	as	as	ADP
ertr-504	74	11	wi	wi	PROPN
ertr-504	74	12	-	-	PUNCT
ertr-504	74	13	fi	fi	NOUN
ertr-504	74	14	connectivity	connectivity	NOUN
ertr-504	74	15	,	,	PUNCT
ertr-504	74	16	sound	sound	NOUN
ertr-504	74	17	systems	system	NOUN
ertr-504	74	18	and	and	CCONJ
ertr-504	74	19	video	video	NOUN
ertr-504	74	20	projectors	projector	NOUN
ertr-504	74	21	3,38	3,38	NUM
ertr-504	74	22	4,01	4,01	NOUN
ertr-504	74	23	0,63	0,63	X
ertr-504	75	1	computer	computer	NOUN
ertr-504	75	2	programming	programming	NOUN
ertr-504	75	3	skills	skill	NOUN
ertr-504	75	4	2,23	2,23	PROPN
ertr-504	75	5	2,82	2,82	NUM
ertr-504	75	6	0,59	0,59	ADJ
ertr-504	75	7	operating	operating	NOUN
ertr-504	75	8	system	system	NOUN
ertr-504	75	9	use	use	NOUN
ertr-504	75	10	skills	skill	NOUN
ertr-504	75	11	(	(	PUNCT
ertr-504	75	12	e.g.	e.g.	ADV
ertr-504	75	13	,	,	PUNCT
ertr-504	75	14	windows	window	NOUN
ertr-504	75	15	)	)	PUNCT
ertr-504	75	16	3,83	3,83	NUM
ertr-504	76	1	4,07	4,07	NUM
ertr-504	76	2	0,24	0,24	PUNCT
ertr-504	77	1	microsoft	microsoft	PROPN
ertr-504	77	2	office	office	NOUN
ertr-504	77	3	skills	skill	NOUN
ertr-504	77	4	(	(	PUNCT
ertr-504	77	5	e.g.	e.g.	ADV
ertr-504	77	6	,	,	PUNCT
ertr-504	77	7	word	word	NOUN
ertr-504	77	8	,	,	PUNCT
ertr-504	77	9	excel	excel	NOUN
ertr-504	77	10	,	,	PUNCT
ertr-504	77	11	powerpoint	powerpoint	NOUN
ertr-504	77	12	)	)	PUNCT
ertr-504	77	13	3,81	3,81	PROPN
ertr-504	77	14	4,14	4,14	NUM
ertr-504	77	15	0,33	0,33	PROPN
ertr-504	77	16	in	in	ADP
ertr-504	77	17	contrast	contrast	NOUN
ertr-504	77	18	,	,	PUNCT
ertr-504	77	19	the	the	DET
ertr-504	77	20	skills	skill	NOUN
ertr-504	77	21	most	most	ADV
ertr-504	77	22	reported	report	VERB
ertr-504	77	23	to	to	PART
ertr-504	77	24	be	be	AUX
ertr-504	77	25	absent	absent	ADJ
ertr-504	77	26	in	in	ADP
ertr-504	77	27	the	the	DET
ertr-504	77	28	organisations	organisation	NOUN
ertr-504	77	29	were	be	AUX
ertr-504	77	30	as	as	SCONJ
ertr-504	77	31	follows	follow	VERB
ertr-504	77	32	:	:	PUNCT
ertr-504	77	33	‘	'	PUNCT
ertr-504	77	34	data	datum	NOUN
ertr-504	77	35	analytics	analytic	NOUN
ertr-504	77	36	,	,	PUNCT
ertr-504	77	37	business	business	NOUN
ertr-504	77	38	intelligence	intelligence	NOUN
ertr-504	77	39	big	big	ADJ
ertr-504	77	40	data	data	PROPN
ertr-504	77	41	skills	skill	NOUN
ertr-504	77	42	’	'	PUNCT
ertr-504	77	43	and	and	CCONJ
ertr-504	77	44	‘	'	PUNCT
ertr-504	77	45	website	website	NOUN
ertr-504	77	46	development	development	NOUN
ertr-504	77	47	skills	skill	NOUN
ertr-504	77	48	’	'	PUNCT
ertr-504	77	49	(	(	PUNCT
ertr-504	77	50	19.72	19.72	NUM
ertr-504	77	51	%	%	NOUN
ertr-504	77	52	)	)	PUNCT
ertr-504	77	53	;	;	PUNCT
ertr-504	77	54	‘	'	PUNCT
ertr-504	77	55	computer	computer	NOUN
ertr-504	77	56	programming	programming	NOUN
ertr-504	77	57	skills	skill	NOUN
ertr-504	77	58	’	'	PUNCT
ertr-504	77	59	(	(	PUNCT
ertr-504	77	60	37.32	37.32	NUM
ertr-504	77	61	%	%	NOUN
ertr-504	77	62	)	)	PUNCT
ertr-504	77	63	;	;	PUNCT
ertr-504	77	64	skills	skill	NOUN
ertr-504	77	65	relating	relate	VERB
ertr-504	77	66	to	to	ADP
ertr-504	77	67	‘	'	PUNCT
ertr-504	77	68	digital	digital	ADJ
ertr-504	77	69	hardware	hardware	NOUN
ertr-504	77	70	,	,	PUNCT
ertr-504	77	71	augmented	augment	VERB
ertr-504	77	72	reality	reality	NOUN
ertr-504	77	73	(	(	PUNCT
ertr-504	77	74	ar	ar	NOUN
ertr-504	77	75	)	)	PUNCT
ertr-504	77	76	and	and	CCONJ
ertr-504	77	77	virtual	virtual	ADJ
ertr-504	77	78	reality	reality	NOUN
ertr-504	77	79	(	(	PUNCT
ertr-504	77	80	vr	vr	NOUN
ertr-504	77	81	)	)	PUNCT
ertr-504	77	82	’	'	PUNCT
ertr-504	78	1	(	(	PUNCT
ertr-504	78	2	60.56	60.56	NUM
ertr-504	78	3	%	%	NOUN
ertr-504	78	4	)	)	PUNCT
ertr-504	78	5	;	;	PUNCT
ertr-504	78	6	and	and	CCONJ
ertr-504	78	7	‘	'	PUNCT
ertr-504	78	8	artificial	artificial	ADJ
ertr-504	78	9	intelligence	intelligence	NOUN
ertr-504	78	10	(	(	PUNCT
ertr-504	78	11	ai	ai	NOUN
ertr-504	78	12	)	)	PUNCT
ertr-504	78	13	and	and	CCONJ
ertr-504	78	14	robotics	robotic	NOUN
ertr-504	78	15	’	'	PUNCT
ertr-504	78	16	(	(	PUNCT
ertr-504	78	17	66.90	66.90	NUM
ertr-504	78	18	%	%	NOUN
ertr-504	78	19	)	)	PUNCT
ertr-504	78	20	.	.	PUNCT
ertr-504	79	1	this	this	PRON
ertr-504	79	2	could	could	AUX
ertr-504	79	3	be	be	AUX
ertr-504	79	4	due	due	ADJ
ertr-504	79	5	to	to	ADP
ertr-504	79	6	two	two	NUM
ertr-504	79	7	reasons	reason	NOUN
ertr-504	79	8	suggested	suggest	VERB
ertr-504	79	9	in	in	ADP
ertr-504	79	10	the	the	DET
ertr-504	79	11	interviews	interview	NOUN
ertr-504	79	12	(	(	PUNCT
ertr-504	79	13	a	a	X
ertr-504	79	14	)	)	PUNCT
ertr-504	79	15	some	some	DET
ertr-504	79	16	organisations	organisation	NOUN
ertr-504	79	17	have	have	AUX
ertr-504	79	18	relatively	relatively	ADV
ertr-504	79	19	low	low	ADJ
ertr-504	79	20	engagement	engagement	NOUN
ertr-504	79	21	with	with	ADP
ertr-504	79	22	these	these	DET
ertr-504	79	23	types	type	NOUN
ertr-504	79	24	of	of	ADP
ertr-504	79	25	technologies	technology	NOUN
ertr-504	79	26	or	or	CCONJ
ertr-504	79	27	(	(	PUNCT
ertr-504	79	28	b	b	X
ertr-504	79	29	)	)	PUNCT
ertr-504	79	30	the	the	DET
ertr-504	79	31	implementation	implementation	NOUN
ertr-504	79	32	and	and	CCONJ
ertr-504	79	33	maintenance	maintenance	NOUN
ertr-504	79	34	of	of	ADP
ertr-504	79	35	digital	digital	ADJ
ertr-504	79	36	technologies	technology	NOUN
ertr-504	79	37	is	be	AUX
ertr-504	79	38	outsourced	outsource	VERB
ertr-504	79	39	and	and	CCONJ
ertr-504	79	40	therefore	therefore	ADV
ertr-504	79	41	dealt	deal	VERB
ertr-504	79	42	with	with	ADP
ertr-504	79	43	by	by	ADP
ertr-504	79	44	external	external	ADJ
ertr-504	79	45	companies	company	NOUN
ertr-504	79	46	,	,	PUNCT
ertr-504	79	47	so	so	CCONJ
ertr-504	79	48	only	only	ADV
ertr-504	79	49	skills	skill	NOUN
ertr-504	79	50	related	relate	VERB
ertr-504	79	51	to	to	ADP
ertr-504	79	52	customer	customer	NOUN
ertr-504	79	53	-	-	PUNCT
ertr-504	79	54	assistance	assistance	NOUN
ertr-504	79	55	are	be	AUX
ertr-504	79	56	embedded	embed	VERB
ertr-504	79	57	within	within	ADP
ertr-504	79	58	organisations	organisation	NOUN
ertr-504	79	59	.	.	PUNCT
ertr-504	80	1	the	the	DET
ertr-504	80	2	interview	interview	NOUN
ertr-504	80	3	participants	participant	NOUN
ertr-504	80	4	revealed	reveal	VERB
ertr-504	80	5	that	that	SCONJ
ertr-504	80	6	they	they	PRON
ertr-504	80	7	recognise	recognise	VERB
ertr-504	80	8	that	that	SCONJ
ertr-504	80	9	‘	'	PUNCT
ertr-504	80	10	online	online	ADJ
ertr-504	80	11	marketing	marketing	NOUN
ertr-504	80	12	and	and	CCONJ
ertr-504	80	13	communication	communication	NOUN
ertr-504	80	14	’	'	PUNCT
ertr-504	80	15	,	,	PUNCT
ertr-504	80	16	‘	'	PUNCT
ertr-504	80	17	social	social	ADJ
ertr-504	80	18	media	medium	NOUN
ertr-504	80	19	’	'	PUNCT
ertr-504	80	20	and	and	CCONJ
ertr-504	80	21	‘	'	PUNCT
ertr-504	80	22	skills	skill	NOUN
ertr-504	80	23	to	to	PART
ertr-504	80	24	monitor	monitor	VERB
ertr-504	80	25	online	online	ADJ
ertr-504	80	26	reviews	review	NOUN
ertr-504	80	27	’	'	PUNCT
ertr-504	80	28	are	be	AUX
ertr-504	80	29	important	important	ADJ
ertr-504	80	30	to	to	ADP
ertr-504	80	31	their	their	PRON
ertr-504	80	32	organisations	organisation	NOUN
ertr-504	80	33	;	;	PUNCT
ertr-504	80	34	and	and	CCONJ
ertr-504	80	35	the	the	DET
ertr-504	80	36	proficiency	proficiency	NOUN
ertr-504	80	37	within	within	ADP
ertr-504	80	38	these	these	DET
ertr-504	80	39	areas	area	NOUN
ertr-504	80	40	recorded	record	VERB
ertr-504	80	41	a	a	DET
ertr-504	80	42	mean	mean	NOUN
ertr-504	80	43	of	of	ADP
ertr-504	80	44	3.58	3.58	NUM
ertr-504	80	45	,	,	PUNCT
ertr-504	80	46	3.62	3.62	NUM
ertr-504	80	47	and	and	CCONJ
ertr-504	80	48	3.44	3.44	NUM
ertr-504	80	49	,	,	PUNCT
ertr-504	80	50	respectively	respectively	ADV
ertr-504	80	51	.	.	PUNCT
ertr-504	81	1	whilst	whilst	SCONJ
ertr-504	81	2	this	this	DET
ertr-504	81	3	places	place	NOUN
ertr-504	81	4	the	the	DET
ertr-504	81	5	mean	mean	NOUN
ertr-504	81	6	of	of	ADP
ertr-504	81	7	these	these	DET
ertr-504	81	8	skills	skill	NOUN
ertr-504	81	9	in	in	ADP
ertr-504	81	10	‘	'	PUNCT
ertr-504	81	11	moderate	moderate	ADJ
ertr-504	81	12	’	'	PUNCT
ertr-504	81	13	proficiencies	proficiency	NOUN
ertr-504	81	14	,	,	PUNCT
ertr-504	81	15	it	it	PRON
ertr-504	81	16	is	be	AUX
ertr-504	81	17	interesting	interesting	ADJ
ertr-504	81	18	to	to	PART
ertr-504	81	19	note	note	VERB
ertr-504	81	20	that	that	SCONJ
ertr-504	81	21	some	some	DET
ertr-504	81	22	organisations	organisation	NOUN
ertr-504	81	23	have	have	VERB
ertr-504	81	24	no	no	DET
ertr-504	81	25	skills	skill	NOUN
ertr-504	81	26	related	relate	VERB
ertr-504	81	27	to	to	ADP
ertr-504	81	28	these	these	DET
ertr-504	81	29	areas	area	NOUN
ertr-504	81	30	.	.	PUNCT
ertr-504	82	1	for	for	ADP
ertr-504	82	2	example	example	NOUN
ertr-504	82	3	,	,	PUNCT
ertr-504	82	4	one	one	NUM
ertr-504	82	5	participant	participant	NOUN
ertr-504	82	6	noted	note	VERB
ertr-504	82	7	:	:	PUNCT
ertr-504	82	8	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	82	9	e	e	NOUN
ertr-504	82	10	-	-	NOUN
ertr-504	82	11	review	review	NOUN
ertr-504	82	12	of	of	ADP
ertr-504	82	13	tourism	tourism	NOUN
ertr-504	82	14	research	research	NOUN
ertr-504	82	15	(	(	PUNCT
ertr-504	82	16	ertr	ertr	NOUN
ertr-504	82	17	)	)	PUNCT
ertr-504	82	18	,	,	PUNCT
ertr-504	82	19	vol	vol	NOUN
ertr-504	82	20	.	.	PROPN
ertr-504	82	21	17	17	NUM
ertr-504	82	22	,	,	PUNCT
ertr-504	82	23	no	no	INTJ
ertr-504	82	24	.	.	NOUN
ertr-504	82	25	2	2	NUM
ertr-504	82	26	,	,	PUNCT
ertr-504	82	27	2019	2019	NUM
ertr-504	82	28	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	82	29	197	197	NUM
ertr-504	82	30	i	i	PRON
ertr-504	82	31	signed	sign	VERB
ertr-504	82	32	up	up	ADP
ertr-504	82	33	for	for	ADP
ertr-504	82	34	a	a	DET
ertr-504	82	35	‘	'	PUNCT
ertr-504	82	36	dynamic	dynamic	ADJ
ertr-504	82	37	social	social	ADJ
ertr-504	82	38	media	medium	NOUN
ertr-504	82	39	workshop	workshop	NOUN
ertr-504	82	40	’	'	PUNCT
ertr-504	82	41	only	only	ADV
ertr-504	82	42	to	to	PART
ertr-504	82	43	find	find	VERB
ertr-504	82	44	out	out	ADP
ertr-504	82	45	that	that	SCONJ
ertr-504	82	46	several	several	ADJ
ertr-504	82	47	attendees	attendee	NOUN
ertr-504	82	48	did	do	AUX
ertr-504	82	49	n’t	not	PART
ertr-504	82	50	know	know	VERB
ertr-504	82	51	how	how	SCONJ
ertr-504	82	52	to	to	PART
ertr-504	82	53	set	set	VERB
ertr-504	82	54	up	up	ADP
ertr-504	82	55	a	a	DET
ertr-504	82	56	facebook	facebook	NOUN
ertr-504	82	57	page	page	NOUN
ertr-504	82	58	let	let	VERB
ertr-504	82	59	alone	alone	ADV
ertr-504	82	60	be	be	AUX
ertr-504	82	61	dynamic	dynamic	ADJ
ertr-504	82	62	with	with	ADP
ertr-504	82	63	it	it	PRON
ertr-504	82	64	.	.	PUNCT
ertr-504	83	1	further	further	ADJ
ertr-504	83	2	evidence	evidence	NOUN
ertr-504	83	3	from	from	ADP
ertr-504	83	4	the	the	DET
ertr-504	83	5	interviews	interview	NOUN
ertr-504	83	6	revealed	reveal	VERB
ertr-504	83	7	that	that	SCONJ
ertr-504	83	8	whilst	whilst	SCONJ
ertr-504	83	9	the	the	DET
ertr-504	83	10	social	social	ADJ
ertr-504	83	11	media	medium	NOUN
ertr-504	83	12	and	and	CCONJ
ertr-504	83	13	online	online	ADJ
ertr-504	83	14	marketing	marketing	NOUN
ertr-504	83	15	skills	skill	NOUN
ertr-504	83	16	are	be	AUX
ertr-504	83	17	in	in	ADP
ertr-504	83	18	general	general	ADJ
ertr-504	83	19	thought	thought	NOUN
ertr-504	83	20	of	of	ADP
ertr-504	83	21	as	as	ADP
ertr-504	83	22	being	be	AUX
ertr-504	83	23	on	on	ADP
ertr-504	83	24	a	a	DET
ertr-504	83	25	good	good	ADJ
ertr-504	83	26	level	level	NOUN
ertr-504	83	27	,	,	PUNCT
ertr-504	83	28	the	the	DET
ertr-504	83	29	shortage	shortage	NOUN
ertr-504	83	30	of	of	ADP
ertr-504	83	31	these	these	DET
ertr-504	83	32	skills	skill	NOUN
ertr-504	83	33	predominantly	predominantly	ADV
ertr-504	83	34	was	be	AUX
ertr-504	83	35	seen	see	VERB
ertr-504	83	36	as	as	ADP
ertr-504	83	37	related	relate	VERB
ertr-504	83	38	to	to	ADP
ertr-504	83	39	older	old	ADJ
ertr-504	83	40	workers	worker	NOUN
ertr-504	83	41	who	who	PRON
ertr-504	83	42	did	do	AUX
ertr-504	83	43	not	not	PART
ertr-504	83	44	‘	'	PUNCT
ertr-504	83	45	grow	grow	VERB
ertr-504	83	46	up	up	ADP
ertr-504	83	47	with	with	ADP
ertr-504	83	48	computers	computer	NOUN
ertr-504	83	49	’	'	PUNCT
ertr-504	83	50	.	.	PUNCT
ertr-504	84	1	this	this	PRON
ertr-504	84	2	is	be	AUX
ertr-504	84	3	problematic	problematic	ADJ
ertr-504	84	4	as	as	SCONJ
ertr-504	84	5	the	the	DET
ertr-504	84	6	interviews	interview	NOUN
ertr-504	84	7	revealed	reveal	VERB
ertr-504	84	8	that	that	SCONJ
ertr-504	84	9	the	the	DET
ertr-504	84	10	sector	sector	NOUN
ertr-504	84	11	tends	tend	VERB
ertr-504	84	12	to	to	PART
ertr-504	84	13	recruit	recruit	VERB
ertr-504	84	14	people	people	NOUN
ertr-504	84	15	with	with	ADP
ertr-504	84	16	lengthy	lengthy	ADJ
ertr-504	84	17	industry	industry	NOUN
ertr-504	84	18	experience	experience	NOUN
ertr-504	84	19	or	or	CCONJ
ertr-504	84	20	with	with	ADP
ertr-504	84	21	the	the	DET
ertr-504	84	22	‘	'	PUNCT
ertr-504	84	23	right	right	ADJ
ertr-504	84	24	attitude	attitude	NOUN
ertr-504	84	25	’	'	PUNCT
ertr-504	84	26	who	who	PRON
ertr-504	84	27	by	by	ADP
ertr-504	84	28	default	default	NOUN
ertr-504	84	29	would	would	AUX
ertr-504	84	30	be	be	AUX
ertr-504	84	31	either	either	CCONJ
ertr-504	84	32	older	old	ADJ
ertr-504	84	33	or	or	CCONJ
ertr-504	84	34	with	with	ADP
ertr-504	84	35	higher	high	ADJ
ertr-504	84	36	level	level	NOUN
ertr-504	84	37	of	of	ADP
ertr-504	84	38	customer	customer	NOUN
ertr-504	84	39	service	service	NOUN
ertr-504	84	40	skills	skill	NOUN
ertr-504	84	41	.	.	PUNCT
ertr-504	85	1	this	this	PRON
ertr-504	85	2	means	mean	VERB
ertr-504	85	3	that	that	SCONJ
ertr-504	85	4	these	these	DET
ertr-504	85	5	individuals	individual	NOUN
ertr-504	85	6	could	could	AUX
ertr-504	85	7	be	be	AUX
ertr-504	85	8	lacking	lack	VERB
ertr-504	85	9	basic	basic	ADJ
ertr-504	85	10	computer	computer	NOUN
ertr-504	85	11	skills	skill	NOUN
ertr-504	85	12	,	,	PUNCT
ertr-504	85	13	therefore	therefore	ADV
ertr-504	85	14	compromising	compromise	VERB
ertr-504	85	15	the	the	DET
ertr-504	85	16	way	way	NOUN
ertr-504	85	17	that	that	PRON
ertr-504	85	18	the	the	DET
ertr-504	85	19	company	company	NOUN
ertr-504	85	20	operates	operate	VERB
ertr-504	85	21	and	and	CCONJ
ertr-504	85	22	engages	engage	VERB
ertr-504	85	23	with	with	ADP
ertr-504	85	24	digital	digital	ADJ
ertr-504	85	25	technologies	technology	NOUN
ertr-504	85	26	.	.	PUNCT
ertr-504	86	1	furthermore	furthermore	ADV
ertr-504	86	2	,	,	PUNCT
ertr-504	86	3	this	this	PRON
ertr-504	86	4	creates	create	VERB
ertr-504	86	5	a	a	DET
ertr-504	86	6	paradox	paradox	NOUN
ertr-504	86	7	whereby	whereby	SCONJ
ertr-504	86	8	recruiting	recruit	VERB
ertr-504	86	9	people	people	NOUN
ertr-504	86	10	with	with	ADP
ertr-504	86	11	low	low	ADJ
ertr-504	86	12	digital	digital	ADJ
ertr-504	86	13	competencies	competency	NOUN
ertr-504	86	14	the	the	DET
ertr-504	86	15	organisations	organisation	NOUN
ertr-504	86	16	simply	simply	ADV
ertr-504	86	17	do	do	AUX
ertr-504	86	18	not	not	PART
ertr-504	86	19	realise	realise	VERB
ertr-504	86	20	the	the	DET
ertr-504	86	21	potential	potential	ADJ
ertr-504	86	22	value	value	NOUN
ertr-504	86	23	the	the	DET
ertr-504	86	24	technology	technology	NOUN
ertr-504	86	25	can	can	AUX
ertr-504	86	26	bring	bring	VERB
ertr-504	86	27	to	to	ADP
ertr-504	86	28	their	their	PRON
ertr-504	86	29	businesses	business	NOUN
ertr-504	86	30	.	.	PUNCT
ertr-504	87	1	future	future	ADJ
ertr-504	87	2	needs	need	VERB
ertr-504	87	3	the	the	DET
ertr-504	87	4	survey	survey	NOUN
ertr-504	87	5	yielded	yield	VERB
ertr-504	87	6	two	two	NUM
ertr-504	87	7	-	-	PUNCT
ertr-504	87	8	fold	fold	ADJ
ertr-504	87	9	results	result	NOUN
ertr-504	87	10	relating	relate	VERB
ertr-504	87	11	to	to	ADP
ertr-504	87	12	digital	digital	ADJ
ertr-504	87	13	skills	skill	NOUN
ertr-504	87	14	:	:	PUNCT
ertr-504	87	15	current	current	ADJ
ertr-504	87	16	gaps	gap	NOUN
ertr-504	87	17	and	and	CCONJ
ertr-504	87	18	future	future	ADJ
ertr-504	87	19	priority	priority	NOUN
ertr-504	87	20	needs	need	NOUN
ertr-504	87	21	.	.	PUNCT
ertr-504	88	1	whilst	whilst	SCONJ
ertr-504	88	2	both	both	DET
ertr-504	88	3	perspectives	perspective	NOUN
ertr-504	88	4	could	could	AUX
ertr-504	88	5	be	be	AUX
ertr-504	88	6	interpreted	interpret	VERB
ertr-504	88	7	as	as	ADP
ertr-504	88	8	similar	similar	ADJ
ertr-504	88	9	,	,	PUNCT
ertr-504	88	10	the	the	DET
ertr-504	88	11	authors	author	NOUN
ertr-504	88	12	believe	believe	VERB
ertr-504	88	13	that	that	SCONJ
ertr-504	88	14	they	they	PRON
ertr-504	88	15	should	should	AUX
ertr-504	88	16	be	be	AUX
ertr-504	88	17	considered	consider	VERB
ertr-504	88	18	separately	separately	ADV
ertr-504	88	19	,	,	PUNCT
ertr-504	88	20	due	due	ADP
ertr-504	88	21	to	to	ADP
ertr-504	88	22	potential	potential	ADJ
ertr-504	88	23	future	future	ADJ
ertr-504	88	24	implications	implication	NOUN
ertr-504	88	25	in	in	ADP
ertr-504	88	26	relation	relation	NOUN
ertr-504	88	27	to	to	ADP
ertr-504	88	28	the	the	DET
ertr-504	88	29	eu	eu	PROPN
ertr-504	88	30	and	and	CCONJ
ertr-504	88	31	national	national	ADJ
ertr-504	88	32	policy	policy	NOUN
ertr-504	88	33	advice	advice	NOUN
ertr-504	88	34	given	give	VERB
ertr-504	88	35	at	at	ADP
ertr-504	88	36	the	the	DET
ertr-504	88	37	end	end	NOUN
ertr-504	88	38	of	of	ADP
ertr-504	88	39	the	the	DET
ertr-504	88	40	ntg	ntg	NOUN
ertr-504	88	41	project	project	NOUN
ertr-504	88	42	.	.	PUNCT
ertr-504	89	1	skills	skill	NOUN
ertr-504	89	2	related	relate	VERB
ertr-504	89	3	to	to	ADP
ertr-504	89	4	‘	'	PUNCT
ertr-504	89	5	applying	apply	VERB
ertr-504	89	6	digital	digital	ADJ
ertr-504	89	7	hardware	hardware	NOUN
ertr-504	89	8	technologies	technology	NOUN
ertr-504	89	9	such	such	ADJ
ertr-504	89	10	as	as	ADP
ertr-504	89	11	ar	ar	NOUN
ertr-504	89	12	and	and	CCONJ
ertr-504	89	13	vr	vr	NOUN
ertr-504	89	14	’	'	PUNCT
ertr-504	89	15	,	,	PUNCT
ertr-504	89	16	‘	'	PUNCT
ertr-504	89	17	ai	ai	NOUN
ertr-504	89	18	and	and	CCONJ
ertr-504	89	19	robotics	robotic	NOUN
ertr-504	89	20	’	'	PUNCT
ertr-504	89	21	,	,	PUNCT
ertr-504	89	22	‘	'	PUNCT
ertr-504	89	23	website	website	NOUN
ertr-504	89	24	development	development	NOUN
ertr-504	89	25	’	'	PUNCT
ertr-504	89	26	and	and	CCONJ
ertr-504	89	27	‘	'	PUNCT
ertr-504	89	28	data	datum	NOUN
ertr-504	89	29	analytics	analytic	NOUN
ertr-504	89	30	,	,	PUNCT
ertr-504	89	31	business	business	NOUN
ertr-504	89	32	intelligence	intelligence	NOUN
ertr-504	89	33	,	,	PUNCT
ertr-504	89	34	big	big	ADJ
ertr-504	89	35	data	data	NOUN
ertr-504	89	36	skills	skill	NOUN
ertr-504	89	37	’	'	PUNCT
ertr-504	89	38	are	be	AUX
ertr-504	89	39	where	where	SCONJ
ertr-504	89	40	the	the	DET
ertr-504	89	41	highest	high	ADJ
ertr-504	89	42	skills	skill	NOUN
ertr-504	89	43	gaps	gap	NOUN
ertr-504	89	44	currently	currently	ADV
ertr-504	89	45	exist	exist	VERB
ertr-504	89	46	when	when	SCONJ
ertr-504	89	47	considering	consider	VERB
ertr-504	89	48	possible	possible	ADJ
ertr-504	89	49	future	future	ADJ
ertr-504	89	50	needs	need	NOUN
ertr-504	89	51	.	.	PUNCT
ertr-504	90	1	these	these	DET
ertr-504	90	2	gaps	gap	NOUN
ertr-504	90	3	i.e.	i.e.	X
ertr-504	90	4	the	the	DET
ertr-504	90	5	difference	difference	NOUN
ertr-504	90	6	in	in	ADP
ertr-504	90	7	the	the	DET
ertr-504	90	8	mean	mean	ADJ
ertr-504	90	9	value	value	NOUN
ertr-504	90	10	of	of	ADP
ertr-504	90	11	the	the	DET
ertr-504	90	12	current	current	ADJ
ertr-504	90	13	and	and	CCONJ
ertr-504	90	14	future	future	ADJ
ertr-504	90	15	proficiency	proficiency	NOUN
ertr-504	90	16	were	be	AUX
ertr-504	90	17	1.17	1.17	NUM
ertr-504	90	18	,	,	PUNCT
ertr-504	90	19	1.09	1.09	NUM
ertr-504	90	20	,	,	PUNCT
ertr-504	90	21	1.00	1.00	NUM
ertr-504	90	22	and	and	CCONJ
ertr-504	90	23	0.95	0.95	NUM
ertr-504	90	24	respectively	respectively	ADV
ertr-504	90	25	(	(	PUNCT
ertr-504	90	26	table	table	NOUN
ertr-504	90	27	3	3	NUM
ertr-504	90	28	)	)	PUNCT
ertr-504	90	29	.	.	PUNCT
ertr-504	91	1	these	these	DET
ertr-504	91	2	results	result	NOUN
ertr-504	91	3	reflect	reflect	VERB
ertr-504	91	4	global	global	ADJ
ertr-504	91	5	development	development	NOUN
ertr-504	91	6	trends	trend	NOUN
ertr-504	91	7	and	and	CCONJ
ertr-504	91	8	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-504	91	9	e	e	NOUN
ertr-504	91	10	-	-	NOUN
ertr-504	91	11	review	review	NOUN
ertr-504	91	12	of	of	ADP
ertr-504	91	13	tourism	tourism	NOUN
ertr-504	91	14	research	research	NOUN
ertr-504	91	15	(	(	PUNCT
ertr-504	91	16	ertr	ertr	NOUN
ertr-504	91	17	)	)	PUNCT
ertr-504	91	18	,	,	PUNCT
ertr-504	91	19	vol	vol	NOUN
ertr-504	91	20	.	.	PROPN
ertr-504	91	21	17	17	NUM
ertr-504	91	22	,	,	PUNCT
ertr-504	91	23	no	no	INTJ
ertr-504	91	24	.	.	NOUN
ertr-504	91	25	2	2	NUM
ertr-504	91	26	,	,	PUNCT
ertr-504	91	27	2019	2019	NUM
ertr-504	91	28	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	91	29	198	198	NUM
ertr-504	91	30	industry	industry	NOUN
ertr-504	91	31	recognition	recognition	NOUN
ertr-504	91	32	of	of	ADP
ertr-504	91	33	the	the	DET
ertr-504	91	34	future	future	NOUN
ertr-504	91	35	need	need	NOUN
ertr-504	91	36	for	for	ADP
ertr-504	91	37	these	these	DET
ertr-504	91	38	skills	skill	NOUN
ertr-504	91	39	to	to	PART
ertr-504	91	40	be	be	AUX
ertr-504	91	41	present	present	ADJ
ertr-504	91	42	and	and	CCONJ
ertr-504	91	43	embedded	embed	VERB
ertr-504	91	44	within	within	ADP
ertr-504	91	45	organisations	organisation	NOUN
ertr-504	91	46	.	.	PUNCT
ertr-504	92	1	the	the	DET
ertr-504	92	2	interviews	interview	NOUN
ertr-504	92	3	confirmed	confirm	VERB
ertr-504	92	4	that	that	SCONJ
ertr-504	92	5	the	the	DET
ertr-504	92	6	industry	industry	NOUN
ertr-504	92	7	,	,	PUNCT
ertr-504	92	8	particularly	particularly	ADV
ertr-504	92	9	visitor	visitor	NOUN
ertr-504	92	10	attractions	attraction	NOUN
ertr-504	92	11	,	,	PUNCT
ertr-504	92	12	recognise	recognise	VERB
ertr-504	92	13	these	these	DET
ertr-504	92	14	types	type	NOUN
ertr-504	92	15	of	of	ADP
ertr-504	92	16	technologies	technology	NOUN
ertr-504	92	17	as	as	ADP
ertr-504	92	18	emerging	emerge	VERB
ertr-504	92	19	and	and	CCONJ
ertr-504	92	20	important	important	ADJ
ertr-504	92	21	for	for	ADP
ertr-504	92	22	future	future	ADJ
ertr-504	92	23	trade	trade	NOUN
ertr-504	92	24	.	.	PUNCT
ertr-504	93	1	yet	yet	ADV
ertr-504	93	2	at	at	ADP
ertr-504	93	3	the	the	DET
ertr-504	93	4	same	same	ADJ
ertr-504	93	5	time	time	NOUN
ertr-504	93	6	,	,	PUNCT
ertr-504	93	7	the	the	DET
ertr-504	93	8	data	data	NOUN
ertr-504	93	9	suggests	suggest	VERB
ertr-504	93	10	that	that	SCONJ
ertr-504	93	11	the	the	DET
ertr-504	93	12	emphasis	emphasis	NOUN
ertr-504	93	13	in	in	ADP
ertr-504	93	14	relation	relation	NOUN
ertr-504	93	15	to	to	ADP
ertr-504	93	16	needs	need	NOUN
ertr-504	93	17	is	be	AUX
ertr-504	93	18	not	not	PART
ertr-504	93	19	fully	fully	ADV
ertr-504	93	20	visible	visible	ADJ
ertr-504	93	21	when	when	SCONJ
ertr-504	93	22	considering	consider	VERB
ertr-504	93	23	skills	skill	NOUN
ertr-504	93	24	gaps	gap	NOUN
ertr-504	93	25	alone	alone	ADV
ertr-504	93	26	.	.	PUNCT
ertr-504	94	1	the	the	DET
ertr-504	94	2	industry	industry	NOUN
ertr-504	94	3	also	also	ADV
ertr-504	94	4	identified	identify	VERB
ertr-504	94	5	that	that	SCONJ
ertr-504	94	6	the	the	DET
ertr-504	94	7	top	top	ADJ
ertr-504	94	8	three	three	NUM
ertr-504	94	9	digital	digital	ADJ
ertr-504	94	10	skills	skill	NOUN
ertr-504	94	11	needed	need	VERB
ertr-504	94	12	by	by	ADP
ertr-504	94	13	2030	2030	NUM
ertr-504	94	14	are	be	AUX
ertr-504	94	15	‘	'	PUNCT
ertr-504	94	16	social	social	ADJ
ertr-504	94	17	media	media	NOUN
ertr-504	94	18	skills	skill	NOUN
ertr-504	94	19	’	'	PUNCT
ertr-504	94	20	,	,	PUNCT
ertr-504	94	21	‘	'	PUNCT
ertr-504	94	22	online	online	ADJ
ertr-504	94	23	marketing	marketing	NOUN
ertr-504	94	24	and	and	CCONJ
ertr-504	94	25	communication	communication	NOUN
ertr-504	94	26	skills	skill	NOUN
ertr-504	94	27	’	'	PUNCT
ertr-504	94	28	and	and	CCONJ
ertr-504	94	29	‘	'	PUNCT
ertr-504	94	30	skills	skill	NOUN
ertr-504	94	31	to	to	PART
ertr-504	94	32	monitor	monitor	VERB
ertr-504	94	33	online	online	ADJ
ertr-504	94	34	reviews	review	NOUN
ertr-504	94	35	’	'	PUNCT
ertr-504	94	36	(	(	PUNCT
ertr-504	94	37	table	table	NOUN
ertr-504	94	38	3	3	NUM
ertr-504	94	39	)	)	PUNCT
ertr-504	94	40	,	,	PUNCT
ertr-504	94	41	each	each	PRON
ertr-504	94	42	achieving	achieve	VERB
ertr-504	94	43	the	the	DET
ertr-504	94	44	needed	need	VERB
ertr-504	94	45	level	level	NOUN
ertr-504	94	46	of	of	ADP
ertr-504	94	47	proficiency	proficiency	NOUN
ertr-504	94	48	of	of	ADP
ertr-504	94	49	4.38	4.38	NUM
ertr-504	94	50	,	,	PUNCT
ertr-504	94	51	4.37	4.37	NUM
ertr-504	94	52	and	and	CCONJ
ertr-504	94	53	4.30	4.30	NUM
ertr-504	94	54	,	,	PUNCT
ertr-504	94	55	respectively	respectively	ADV
ertr-504	94	56	.	.	PUNCT
ertr-504	95	1	these	these	DET
ertr-504	95	2	skills	skill	NOUN
ertr-504	95	3	were	be	AUX
ertr-504	95	4	also	also	ADV
ertr-504	95	5	identified	identify	VERB
ertr-504	95	6	as	as	ADP
ertr-504	95	7	the	the	DET
ertr-504	95	8	most	most	ADV
ertr-504	95	9	important	important	ADJ
ertr-504	95	10	by	by	ADP
ertr-504	95	11	interview	interview	NOUN
ertr-504	95	12	respondents	respondent	NOUN
ertr-504	95	13	,	,	PUNCT
ertr-504	95	14	who	who	PRON
ertr-504	95	15	all	all	PRON
ertr-504	95	16	recognised	recognise	VERB
ertr-504	95	17	that	that	SCONJ
ertr-504	95	18	the	the	DET
ertr-504	95	19	level	level	NOUN
ertr-504	95	20	of	of	ADP
ertr-504	95	21	social	social	ADJ
ertr-504	95	22	media	medium	NOUN
ertr-504	95	23	activities	activity	NOUN
ertr-504	95	24	will	will	AUX
ertr-504	95	25	need	need	VERB
ertr-504	95	26	to	to	PART
ertr-504	95	27	increase	increase	VERB
ertr-504	95	28	in	in	ADP
ertr-504	95	29	line	line	NOUN
ertr-504	95	30	with	with	ADP
ertr-504	95	31	the	the	DET
ertr-504	95	32	customer	customer	NOUN
ertr-504	95	33	trends	trend	NOUN
ertr-504	95	34	.	.	PUNCT
ertr-504	96	1	furthermore	furthermore	ADV
ertr-504	96	2	,	,	PUNCT
ertr-504	96	3	when	when	SCONJ
ertr-504	96	4	considering	consider	VERB
ertr-504	96	5	individual	individual	ADJ
ertr-504	96	6	data	datum	NOUN
ertr-504	96	7	relating	relate	VERB
ertr-504	96	8	to	to	ADP
ertr-504	96	9	future	future	ADJ
ertr-504	96	10	skills	skill	NOUN
ertr-504	96	11	need	need	VERB
ertr-504	96	12	(	(	PUNCT
ertr-504	96	13	figure	figure	NOUN
ertr-504	96	14	2	2	NUM
ertr-504	96	15	)	)	PUNCT
ertr-504	96	16	,	,	PUNCT
ertr-504	96	17	‘	'	PUNCT
ertr-504	96	18	applying	apply	VERB
ertr-504	96	19	digital	digital	ADJ
ertr-504	96	20	hardware	hardware	NOUN
ertr-504	96	21	technologies	technology	NOUN
ertr-504	96	22	,	,	PUNCT
ertr-504	96	23	such	such	ADJ
ertr-504	96	24	as	as	ADP
ertr-504	96	25	ar	ar	NOUN
ertr-504	96	26	and	and	CCONJ
ertr-504	96	27	vr	vr	NOUN
ertr-504	96	28	’	'	PUNCT
ertr-504	96	29	,	,	PUNCT
ertr-504	96	30	‘	'	PUNCT
ertr-504	96	31	ai	ai	NOUN
ertr-504	96	32	and	and	CCONJ
ertr-504	96	33	robotics	robotic	NOUN
ertr-504	96	34	’	'	PUNCT
ertr-504	96	35	and	and	CCONJ
ertr-504	96	36	‘	'	PUNCT
ertr-504	96	37	computer	computer	NOUN
ertr-504	96	38	programming	programming	NOUN
ertr-504	96	39	skills	skill	NOUN
ertr-504	96	40	’	'	PUNCT
ertr-504	96	41	were	be	AUX
ertr-504	96	42	identified	identify	VERB
ertr-504	96	43	as	as	ADP
ertr-504	96	44	not	not	PART
ertr-504	96	45	needed	need	VERB
ertr-504	96	46	by	by	ADP
ertr-504	96	47	25.35	25.35	NUM
ertr-504	96	48	%	%	NOUN
ertr-504	96	49	,	,	PUNCT
ertr-504	96	50	30.99	30.99	NUM
ertr-504	96	51	%	%	NOUN
ertr-504	96	52	and	and	CCONJ
ertr-504	96	53	27.6	27.6	NUM
ertr-504	96	54	%	%	NOUN
ertr-504	96	55	of	of	ADP
ertr-504	96	56	organisations	organisation	NOUN
ertr-504	96	57	respectively	respectively	ADV
ertr-504	96	58	.	.	PUNCT
ertr-504	97	1	this	this	PRON
ertr-504	97	2	contrasts	contrast	VERB
ertr-504	97	3	with	with	ADP
ertr-504	97	4	expert	expert	NOUN
ertr-504	97	5	skills	skill	NOUN
ertr-504	97	6	needs	need	NOUN
ertr-504	97	7	in	in	ADP
ertr-504	97	8	the	the	DET
ertr-504	97	9	areas	area	NOUN
ertr-504	97	10	of	of	ADP
ertr-504	97	11	‘	'	PUNCT
ertr-504	97	12	social	social	ADJ
ertr-504	97	13	media	media	NOUN
ertr-504	97	14	skills	skill	NOUN
ertr-504	97	15	’	'	PUNCT
ertr-504	97	16	(	(	PUNCT
ertr-504	97	17	53.52	53.52	NUM
ertr-504	97	18	%	%	NOUN
ertr-504	97	19	)	)	PUNCT
ertr-504	97	20	,	,	PUNCT
ertr-504	97	21	‘	'	PUNCT
ertr-504	97	22	online	online	ADJ
ertr-504	97	23	marketing	marketing	NOUN
ertr-504	97	24	and	and	CCONJ
ertr-504	97	25	communication	communication	NOUN
ertr-504	97	26	skills	skill	NOUN
ertr-504	97	27	’	'	PUNCT
ertr-504	97	28	(	(	PUNCT
ertr-504	97	29	47.89	47.89	NUM
ertr-504	97	30	%	%	NOUN
ertr-504	97	31	)	)	PUNCT
ertr-504	97	32	and	and	CCONJ
ertr-504	97	33	‘	'	PUNCT
ertr-504	97	34	skills	skill	NOUN
ertr-504	97	35	to	to	PART
ertr-504	97	36	monitor	monitor	VERB
ertr-504	97	37	online	online	ADJ
ertr-504	97	38	reviews	review	NOUN
ertr-504	97	39	’	'	PUNCT
ertr-504	97	40	(	(	PUNCT
ertr-504	97	41	45.77	45.77	NUM
ertr-504	97	42	%	%	NOUN
ertr-504	97	43	)	)	PUNCT
ertr-504	97	44	.	.	PUNCT
ertr-504	98	1	this	this	PRON
ertr-504	98	2	may	may	AUX
ertr-504	98	3	also	also	ADV
ertr-504	98	4	underline	underline	VERB
ertr-504	98	5	the	the	DET
ertr-504	98	6	importance	importance	NOUN
ertr-504	98	7	of	of	ADP
ertr-504	98	8	development	development	NOUN
ertr-504	98	9	of	of	ADP
ertr-504	98	10	skills	skill	NOUN
ertr-504	98	11	connected	connect	VERB
ertr-504	98	12	to	to	ADP
ertr-504	98	13	social	social	ADJ
ertr-504	98	14	media	medium	NOUN
ertr-504	98	15	over	over	ADP
ertr-504	98	16	ai	ai	PROPN
ertr-504	98	17	,	,	PUNCT
ertr-504	98	18	ar	ar	PROPN
ertr-504	98	19	and	and	CCONJ
ertr-504	98	20	vr	vr	PROPN
ertr-504	98	21	.	.	PROPN
ertr-504	98	22	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	99	1	e	e	NOUN
ertr-504	99	2	-	-	NOUN
ertr-504	99	3	review	review	NOUN
ertr-504	99	4	of	of	ADP
ertr-504	99	5	tourism	tourism	NOUN
ertr-504	99	6	research	research	NOUN
ertr-504	99	7	(	(	PUNCT
ertr-504	99	8	ertr	ertr	NOUN
ertr-504	99	9	)	)	PUNCT
ertr-504	99	10	,	,	PUNCT
ertr-504	99	11	vol	vol	NOUN
ertr-504	99	12	.	.	PROPN
ertr-504	99	13	17	17	NUM
ertr-504	99	14	,	,	PUNCT
ertr-504	99	15	no	no	INTJ
ertr-504	99	16	.	.	NOUN
ertr-504	99	17	2	2	NUM
ertr-504	99	18	,	,	PUNCT
ertr-504	99	19	2019	2019	NUM
ertr-504	99	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	99	21	199	199	NUM
ertr-504	99	22	figure	figure	NOUN
ertr-504	99	23	2	2	NUM
ertr-504	99	24	.	.	PUNCT
ertr-504	99	25	future	future	ADJ
ertr-504	99	26	levels	level	NOUN
ertr-504	99	27	of	of	ADP
ertr-504	99	28	digital	digital	ADJ
ertr-504	99	29	proficiencies	proficiency	NOUN
ertr-504	99	30	in	in	ADP
ertr-504	99	31	tourism	tourism	NOUN
ertr-504	99	32	and	and	CCONJ
ertr-504	99	33	hospitality	hospitality	NOUN
ertr-504	99	34	organisations	organisation	NOUN
ertr-504	99	35	in	in	ADP
ertr-504	99	36	wales	wales	PROPN
ertr-504	99	37	training	training	NOUN
ertr-504	99	38	provided	provide	VERB
ertr-504	99	39	the	the	DET
ertr-504	99	40	interviews	interview	NOUN
ertr-504	99	41	clearly	clearly	ADV
ertr-504	99	42	showed	show	VERB
ertr-504	99	43	that	that	SCONJ
ertr-504	99	44	there	there	PRON
ertr-504	99	45	is	be	VERB
ertr-504	99	46	a	a	DET
ertr-504	99	47	divide	divide	NOUN
ertr-504	99	48	between	between	ADP
ertr-504	99	49	organisations	organisation	NOUN
ertr-504	99	50	in	in	ADP
ertr-504	99	51	terms	term	NOUN
ertr-504	99	52	of	of	ADP
ertr-504	99	53	resources	resource	NOUN
ertr-504	99	54	related	relate	VERB
ertr-504	99	55	to	to	ADP
ertr-504	99	56	digital	digital	ADJ
ertr-504	99	57	training	training	NOUN
ertr-504	99	58	.	.	PUNCT
ertr-504	100	1	49.30	49.30	NUM
ertr-504	100	2	%	%	NOUN
ertr-504	100	3	of	of	ADP
ertr-504	100	4	the	the	DET
ertr-504	100	5	organisations	organisation	NOUN
ertr-504	100	6	do	do	AUX
ertr-504	100	7	not	not	PART
ertr-504	100	8	provide	provide	VERB
ertr-504	100	9	any	any	DET
ertr-504	100	10	digital	digital	ADJ
ertr-504	100	11	training	training	NOUN
ertr-504	100	12	,	,	PUNCT
ertr-504	100	13	and	and	CCONJ
ertr-504	100	14	out	out	ADP
ertr-504	100	15	of	of	ADP
ertr-504	100	16	the	the	DET
ertr-504	100	17	ones	one	NOUN
ertr-504	100	18	that	that	PRON
ertr-504	100	19	do	do	VERB
ertr-504	100	20	34.52	34.52	NUM
ertr-504	100	21	%	%	NOUN
ertr-504	100	22	provide	provide	VERB
ertr-504	100	23	digital	digital	ADJ
ertr-504	100	24	training	training	NOUN
ertr-504	100	25	‘	'	PUNCT
ertr-504	100	26	on	on	ADP
ertr-504	100	27	the	the	DET
ertr-504	100	28	job	job	NOUN
ertr-504	100	29	’	'	PUNCT
ertr-504	100	30	.	.	PUNCT
ertr-504	101	1	this	this	PRON
ertr-504	101	2	is	be	AUX
ertr-504	101	3	surprising	surprising	ADJ
ertr-504	101	4	as	as	ADP
ertr-504	101	5	due	due	ADJ
ertr-504	101	6	to	to	ADP
ertr-504	101	7	the	the	DET
ertr-504	101	8	current	current	ADJ
ertr-504	101	9	lack	lack	NOUN
ertr-504	101	10	of	of	ADP
ertr-504	101	11	digital	digital	ADJ
ertr-504	101	12	awareness	awareness	NOUN
ertr-504	101	13	and/or	and/or	CCONJ
ertr-504	101	14	skills	skill	NOUN
ertr-504	101	15	,	,	PUNCT
ertr-504	101	16	the	the	DET
ertr-504	101	17	skills	skill	NOUN
ertr-504	101	18	that	that	PRON
ertr-504	101	19	are	be	AUX
ertr-504	101	20	going	go	VERB
ertr-504	101	21	to	to	PART
ertr-504	101	22	be	be	AUX
ertr-504	101	23	needed	need	VERB
ertr-504	101	24	in	in	ADP
ertr-504	101	25	the	the	DET
ertr-504	101	26	future	future	NOUN
ertr-504	101	27	,	,	PUNCT
ertr-504	101	28	are	be	AUX
ertr-504	101	29	unlikely	unlikely	ADJ
ertr-504	101	30	to	to	PART
ertr-504	101	31	be	be	AUX
ertr-504	101	32	embedded	embed	VERB
ertr-504	101	33	within	within	ADP
ertr-504	101	34	the	the	DET
ertr-504	101	35	organisations	organisation	NOUN
ertr-504	101	36	.	.	PUNCT
ertr-504	102	1	the	the	DET
ertr-504	102	2	interviewees	interviewee	NOUN
ertr-504	102	3	also	also	ADV
ertr-504	102	4	noted	note	VERB
ertr-504	102	5	that	that	SCONJ
ertr-504	102	6	a	a	DET
ertr-504	102	7	good	good	ADJ
ertr-504	102	8	proportion	proportion	NOUN
ertr-504	102	9	of	of	ADP
ertr-504	102	10	the	the	DET
ertr-504	102	11	companies	company	NOUN
ertr-504	102	12	outsource	outsource	VERB
ertr-504	102	13	their	their	PRON
ertr-504	102	14	digital	digital	ADJ
ertr-504	102	15	needs	need	NOUN
ertr-504	102	16	,	,	PUNCT
ertr-504	102	17	such	such	ADJ
ertr-504	102	18	as	as	ADP
ertr-504	102	19	creation	creation	NOUN
ertr-504	102	20	and	and	CCONJ
ertr-504	102	21	maintenance	maintenance	NOUN
ertr-504	102	22	of	of	ADP
ertr-504	102	23	a	a	DET
ertr-504	102	24	website	website	NOUN
ertr-504	102	25	,	,	PUNCT
ertr-504	102	26	as	as	SCONJ
ertr-504	102	27	employing	employ	VERB
ertr-504	102	28	one	one	NUM
ertr-504	102	29	person	person	NOUN
ertr-504	102	30	with	with	ADP
ertr-504	102	31	a	a	DET
ertr-504	102	32	broad	broad	ADJ
ertr-504	102	33	digital	digital	ADJ
ertr-504	102	34	skill	skill	NOUN
ertr-504	102	35	set	set	NOUN
ertr-504	102	36	would	would	AUX
ertr-504	102	37	be	be	AUX
ertr-504	102	38	too	too	ADV
ertr-504	102	39	expensive	expensive	ADJ
ertr-504	102	40	.	.	PUNCT
ertr-504	103	1	further	far	ADV
ertr-504	103	2	,	,	PUNCT
ertr-504	103	3	this	this	PRON
ertr-504	103	4	is	be	AUX
ertr-504	103	5	likely	likely	ADJ
ertr-504	103	6	to	to	PART
ertr-504	103	7	fuel	fuel	VERB
ertr-504	103	8	the	the	DET
ertr-504	103	9	gaps	gap	NOUN
ertr-504	103	10	present	present	ADJ
ertr-504	103	11	in	in	ADP
ertr-504	103	12	the	the	DET
ertr-504	103	13	in	in	ADP
ertr-504	103	14	-	-	PUNCT
ertr-504	103	15	house	house	NOUN
ertr-504	103	16	digital	digital	ADJ
ertr-504	103	17	skills	skill	NOUN
ertr-504	103	18	set	set	VERB
ertr-504	103	19	.	.	PUNCT
ertr-504	104	1	0	0	NUM
ertr-504	104	2	%	%	NOUN
ertr-504	104	3	10	10	NUM
ertr-504	104	4	%	%	NOUN
ertr-504	104	5	20	20	NUM
ertr-504	104	6	%	%	NOUN
ertr-504	104	7	30	30	NUM
ertr-504	104	8	%	%	NOUN
ertr-504	104	9	40	40	NUM
ertr-504	104	10	%	%	NOUN
ertr-504	104	11	50	50	NUM
ertr-504	104	12	%	%	NOUN
ertr-504	104	13	60	60	NUM
ertr-504	104	14	%	%	NOUN
ertr-504	104	15	70	70	NUM
ertr-504	104	16	%	%	NOUN
ertr-504	104	17	80	80	NUM
ertr-504	104	18	%	%	NOUN
ertr-504	104	19	90	90	NUM
ertr-504	104	20	%	%	NOUN
ertr-504	104	21	100	100	NUM
ertr-504	104	22	%	%	NOUN
ertr-504	104	23	operating	operating	NOUN
ertr-504	104	24	system	system	NOUN
ertr-504	104	25	use	use	NOUN
ertr-504	104	26	skills	skill	NOUN
ertr-504	104	27	(	(	PUNCT
ertr-504	104	28	e.g.	e.g.	ADV
ertr-504	104	29	,	,	PUNCT
ertr-504	104	30	windows	window	NOUN
ertr-504	104	31	)	)	PUNCT
ertr-504	104	32	microsoft	microsoft	PROPN
ertr-504	104	33	office	office	NOUN
ertr-504	104	34	skills	skill	NOUN
ertr-504	104	35	(	(	PUNCT
ertr-504	104	36	e.g.	e.g.	ADV
ertr-504	104	37	,	,	PUNCT
ertr-504	104	38	word	word	NOUN
ertr-504	104	39	,	,	PUNCT
ertr-504	104	40	excel	excel	NOUN
ertr-504	104	41	,	,	PUNCT
ertr-504	104	42	powerpoint	powerpoint	NOUN
ertr-504	104	43	)	)	PUNCT
ertr-504	104	44	skills	skill	NOUN
ertr-504	104	45	for	for	ADP
ertr-504	104	46	implementing	implement	VERB
ertr-504	104	47	online	online	ADJ
ertr-504	104	48	safety	safety	NOUN
ertr-504	104	49	procedures	procedure	NOUN
ertr-504	104	50	online	online	ADJ
ertr-504	104	51	marketing	marketing	NOUN
ertr-504	104	52	and	and	CCONJ
ertr-504	104	53	communication	communication	NOUN
ertr-504	104	54	skills	skill	NOUN
ertr-504	104	55	skills	skill	NOUN
ertr-504	104	56	to	to	PART
ertr-504	104	57	adjust	adjust	VERB
ertr-504	104	58	digital	digital	ADJ
ertr-504	104	59	equipment	equipment	NOUN
ertr-504	104	60	such	such	ADJ
ertr-504	104	61	as	as	ADP
ertr-504	104	62	wi	wi	PROPN
ertr-504	104	63	-	-	PUNCT
ertr-504	104	64	fi	fi	NOUN
ertr-504	104	65	…	…	PUNCT
ertr-504	104	66	desk	desk	NOUN
ertr-504	104	67	top	top	ADJ
ertr-504	104	68	publishing	publishing	NOUN
ertr-504	104	69	skills	skill	NOUN
ertr-504	104	70	(	(	PUNCT
ertr-504	104	71	for	for	ADP
ertr-504	104	72	designing	design	VERB
ertr-504	104	73	brochures	brochure	NOUN
ertr-504	104	74	,	,	PUNCT
ertr-504	104	75	…	…	PUNCT
ertr-504	104	76	computer	computer	NOUN
ertr-504	104	77	programming	programming	NOUN
ertr-504	104	78	skills	skill	NOUN
ertr-504	104	79	website	website	NOUN
ertr-504	104	80	development	development	NOUN
ertr-504	104	81	skills	skill	VERB
ertr-504	104	82	social	social	ADJ
ertr-504	104	83	media	medium	NOUN
ertr-504	104	84	skills	skill	NOUN
ertr-504	104	85	skills	skill	NOUN
ertr-504	104	86	to	to	PART
ertr-504	104	87	monitor	monitor	VERB
ertr-504	104	88	online	online	ADJ
ertr-504	104	89	reviews	review	NOUN
ertr-504	104	90	data	datum	NOUN
ertr-504	104	91	analytics	analytic	NOUN
ertr-504	104	92	,	,	PUNCT
ertr-504	104	93	business	business	NOUN
ertr-504	104	94	intelligence	intelligence	NOUN
ertr-504	104	95	,	,	PUNCT
ertr-504	104	96	big	big	ADJ
ertr-504	104	97	data	datum	NOUN
ertr-504	104	98	skills	skill	VERB
ertr-504	104	99	artificial	artificial	ADJ
ertr-504	104	100	intelligence	intelligence	NOUN
ertr-504	104	101	(	(	PUNCT
ertr-504	104	102	ai	ai	NOUN
ertr-504	104	103	)	)	PUNCT
ertr-504	104	104	and	and	CCONJ
ertr-504	104	105	robotics	robotic	NOUN
ertr-504	104	106	skills	skill	NOUN
ertr-504	104	107	skills	skill	NOUN
ertr-504	104	108	related	relate	VERB
ertr-504	104	109	to	to	ADP
ertr-504	104	110	applying	apply	VERB
ertr-504	104	111	digital	digital	ADJ
ertr-504	104	112	hardware	hardware	NOUN
ertr-504	104	113	…	…	PUNCT
ertr-504	104	114	no	no	DET
ertr-504	104	115	skills	skill	NOUN
ertr-504	104	116	low	low	ADJ
ertr-504	104	117	skills	skill	NOUN
ertr-504	104	118	moderate	moderate	ADJ
ertr-504	104	119	skills	skill	NOUN
ertr-504	104	120	good	good	ADJ
ertr-504	104	121	skills	skill	NOUN
ertr-504	104	122	expert	expert	NOUN
ertr-504	104	123	skills	skill	NOUN
ertr-504	104	124	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-504	104	125	e	e	NOUN
ertr-504	104	126	-	-	NOUN
ertr-504	104	127	review	review	NOUN
ertr-504	104	128	of	of	ADP
ertr-504	104	129	tourism	tourism	NOUN
ertr-504	104	130	research	research	NOUN
ertr-504	104	131	(	(	PUNCT
ertr-504	104	132	ertr	ertr	NOUN
ertr-504	104	133	)	)	PUNCT
ertr-504	104	134	,	,	PUNCT
ertr-504	104	135	vol	vol	NOUN
ertr-504	104	136	.	.	PROPN
ertr-504	104	137	17	17	NUM
ertr-504	104	138	,	,	PUNCT
ertr-504	104	139	no	no	INTJ
ertr-504	104	140	.	.	NOUN
ertr-504	104	141	2	2	NUM
ertr-504	104	142	,	,	PUNCT
ertr-504	104	143	2019	2019	NUM
ertr-504	104	144	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	104	145	200	200	NUM
ertr-504	104	146	furthermore	furthermore	ADV
ertr-504	104	147	,	,	PUNCT
ertr-504	104	148	training	training	NOUN
ertr-504	104	149	provision	provision	NOUN
ertr-504	104	150	in	in	ADP
ertr-504	104	151	digital	digital	ADJ
ertr-504	104	152	skills	skill	NOUN
ertr-504	104	153	varied	vary	VERB
ertr-504	104	154	substantively	substantively	ADV
ertr-504	104	155	across	across	ADP
ertr-504	104	156	different	different	ADJ
ertr-504	104	157	sectors	sector	NOUN
ertr-504	104	158	.	.	PUNCT
ertr-504	105	1	destination	destination	NOUN
ertr-504	105	2	management	management	NOUN
ertr-504	105	3	organisations	organisation	NOUN
ertr-504	105	4	facilitate	facilitate	VERB
ertr-504	105	5	the	the	DET
ertr-504	105	6	highest	high	ADJ
ertr-504	105	7	level	level	NOUN
ertr-504	105	8	of	of	ADP
ertr-504	105	9	training	training	NOUN
ertr-504	105	10	in	in	ADP
ertr-504	105	11	this	this	DET
ertr-504	105	12	area	area	NOUN
ertr-504	105	13	(	(	PUNCT
ertr-504	105	14	71	71	NUM
ertr-504	105	15	%	%	NOUN
ertr-504	105	16	)	)	PUNCT
ertr-504	105	17	followed	follow	VERB
ertr-504	105	18	by	by	ADP
ertr-504	105	19	visitor	visitor	NOUN
ertr-504	105	20	attractions	attraction	NOUN
ertr-504	105	21	(	(	PUNCT
ertr-504	105	22	64	64	NUM
ertr-504	105	23	%	%	NOUN
ertr-504	105	24	)	)	PUNCT
ertr-504	105	25	,	,	PUNCT
ertr-504	105	26	some	some	PRON
ertr-504	105	27	of	of	ADP
ertr-504	105	28	which	which	PRON
ertr-504	105	29	will	will	AUX
ertr-504	105	30	be	be	AUX
ertr-504	105	31	using	use	VERB
ertr-504	105	32	ar	ar	NOUN
ertr-504	105	33	and	and	CCONJ
ertr-504	105	34	vr	vr	PROPN
ertr-504	105	35	.	.	PROPN
ertr-504	106	1	nearly	nearly	ADV
ertr-504	106	2	half	half	NOUN
ertr-504	106	3	of	of	ADP
ertr-504	106	4	the	the	DET
ertr-504	106	5	accommodation	accommodation	NOUN
ertr-504	106	6	respondents	respondent	NOUN
ertr-504	106	7	provide	provide	VERB
ertr-504	106	8	digital	digital	ADJ
ertr-504	106	9	training	training	NOUN
ertr-504	106	10	(	(	PUNCT
ertr-504	106	11	46	46	NUM
ertr-504	106	12	%	%	NOUN
ertr-504	106	13	)	)	PUNCT
ertr-504	106	14	slightly	slightly	ADV
ertr-504	106	15	higher	high	ADJ
ertr-504	106	16	than	than	ADP
ertr-504	106	17	travel	travel	NOUN
ertr-504	106	18	agents	agent	NOUN
ertr-504	106	19	and	and	CCONJ
ertr-504	106	20	tour	tour	NOUN
ertr-504	106	21	operators	operator	NOUN
ertr-504	106	22	(	(	PUNCT
ertr-504	106	23	39	39	NUM
ertr-504	106	24	%	%	NOUN
ertr-504	106	25	)	)	PUNCT
ertr-504	106	26	.	.	PUNCT
ertr-504	107	1	food	food	NOUN
ertr-504	107	2	and	and	CCONJ
ertr-504	107	3	beverage	beverage	NOUN
ertr-504	107	4	businesses	business	NOUN
ertr-504	107	5	identified	identify	VERB
ertr-504	107	6	digital	digital	ADJ
ertr-504	107	7	skills	skill	NOUN
ertr-504	107	8	as	as	ADP
ertr-504	107	9	their	their	PRON
ertr-504	107	10	highest	high	ADJ
ertr-504	107	11	skills	skill	NOUN
ertr-504	107	12	gap	gap	NOUN
ertr-504	107	13	(	(	PUNCT
ertr-504	107	14	41	41	NUM
ertr-504	107	15	%	%	NOUN
ertr-504	107	16	)	)	PUNCT
ertr-504	107	17	yet	yet	ADV
ertr-504	107	18	provide	provide	VERB
ertr-504	107	19	the	the	DET
ertr-504	107	20	lowest	low	ADJ
ertr-504	107	21	level	level	NOUN
ertr-504	107	22	of	of	ADP
ertr-504	107	23	training	training	NOUN
ertr-504	107	24	(	(	PUNCT
ertr-504	107	25	25	25	NUM
ertr-504	107	26	%	%	NOUN
ertr-504	107	27	)	)	PUNCT
ertr-504	107	28	.	.	PUNCT
ertr-504	108	1	online	online	ADJ
ertr-504	108	2	courses	course	NOUN
ertr-504	108	3	,	,	PUNCT
ertr-504	108	4	one	one	NUM
ertr-504	108	5	day	day	NOUN
ertr-504	108	6	on	on	ADP
ertr-504	108	7	-	-	PUNCT
ertr-504	108	8	site	site	NOUN
ertr-504	108	9	and	and	CCONJ
ertr-504	108	10	off	off	ADP
ertr-504	108	11	-	-	PUNCT
ertr-504	108	12	site	site	NOUN
ertr-504	108	13	external	external	ADJ
ertr-504	108	14	provider	provider	NOUN
ertr-504	108	15	training	training	NOUN
ertr-504	108	16	are	be	AUX
ertr-504	108	17	used	use	VERB
ertr-504	108	18	by	by	ADP
ertr-504	108	19	18.45	18.45	NUM
ertr-504	108	20	%	%	NOUN
ertr-504	108	21	,	,	PUNCT
ertr-504	108	22	12.5	12.5	NUM
ertr-504	108	23	%	%	NOUN
ertr-504	108	24	and	and	CCONJ
ertr-504	108	25	13.69	13.69	NUM
ertr-504	108	26	%	%	NOUN
ertr-504	108	27	of	of	ADP
ertr-504	108	28	the	the	DET
ertr-504	108	29	organisations	organisation	NOUN
ertr-504	108	30	,	,	PUNCT
ertr-504	108	31	respectively	respectively	ADV
ertr-504	108	32	.	.	PUNCT
ertr-504	109	1	the	the	DET
ertr-504	109	2	interviews	interview	NOUN
ertr-504	109	3	revealed	reveal	VERB
ertr-504	109	4	that	that	SCONJ
ertr-504	109	5	access	access	NOUN
ertr-504	109	6	to	to	ADP
ertr-504	109	7	training	training	NOUN
ertr-504	109	8	is	be	AUX
ertr-504	109	9	often	often	ADV
ertr-504	109	10	hindered	hinder	VERB
ertr-504	109	11	by	by	ADP
ertr-504	109	12	budgets	budget	NOUN
ertr-504	109	13	,	,	PUNCT
ertr-504	109	14	with	with	ADP
ertr-504	109	15	larger	large	ADJ
ertr-504	109	16	organisations	organisation	NOUN
ertr-504	109	17	able	able	ADJ
ertr-504	109	18	to	to	PART
ertr-504	109	19	provide	provide	VERB
ertr-504	109	20	more	more	ADV
ertr-504	109	21	comprehensive	comprehensive	ADJ
ertr-504	109	22	training	training	NOUN
ertr-504	109	23	,	,	PUNCT
ertr-504	109	24	whilst	whilst	SCONJ
ertr-504	109	25	smaller	small	ADJ
ertr-504	109	26	organisations	organisation	NOUN
ertr-504	109	27	lack	lack	VERB
ertr-504	109	28	time	time	NOUN
ertr-504	109	29	and	and	CCONJ
ertr-504	109	30	resource	resource	NOUN
ertr-504	109	31	so	so	ADV
ertr-504	109	32	focus	focus	VERB
ertr-504	109	33	on	on	ADP
ertr-504	109	34	dayto	dayto	PROPN
ertr-504	109	35	-	-	PUNCT
ertr-504	109	36	day	day	NOUN
ertr-504	109	37	digital	digital	ADJ
ertr-504	109	38	operations	operation	NOUN
ertr-504	109	39	,	,	PUNCT
ertr-504	109	40	such	such	ADJ
ertr-504	109	41	as	as	ADP
ertr-504	109	42	online	online	ADJ
ertr-504	109	43	booking	booking	NOUN
ertr-504	109	44	systems	system	NOUN
ertr-504	109	45	or	or	CCONJ
ertr-504	109	46	property	property	NOUN
ertr-504	109	47	management	management	NOUN
ertr-504	109	48	systems	system	NOUN
ertr-504	109	49	.	.	PUNCT
ertr-504	110	1	the	the	DET
ertr-504	110	2	analysis	analysis	NOUN
ertr-504	110	3	of	of	ADP
ertr-504	110	4	the	the	DET
ertr-504	110	5	survey	survey	NOUN
ertr-504	110	6	open	open	ADJ
ertr-504	110	7	questions	question	NOUN
ertr-504	110	8	relating	relate	VERB
ertr-504	110	9	to	to	ADP
ertr-504	110	10	the	the	DET
ertr-504	110	11	lack	lack	NOUN
ertr-504	110	12	of	of	ADP
ertr-504	110	13	provision	provision	NOUN
ertr-504	110	14	of	of	ADP
ertr-504	110	15	digital	digital	ADJ
ertr-504	110	16	training	training	NOUN
ertr-504	110	17	revealed	reveal	VERB
ertr-504	110	18	that	that	SCONJ
ertr-504	110	19	some	some	DET
ertr-504	110	20	organisations	organisation	NOUN
ertr-504	110	21	saw	see	VERB
ertr-504	110	22	no	no	DET
ertr-504	110	23	need	need	NOUN
ertr-504	110	24	for	for	ADP
ertr-504	110	25	digital	digital	ADJ
ertr-504	110	26	training	training	NOUN
ertr-504	110	27	.	.	PUNCT
ertr-504	111	1	the	the	DET
ertr-504	111	2	most	most	ADV
ertr-504	111	3	cited	cite	VERB
ertr-504	111	4	underlying	underlie	VERB
ertr-504	111	5	reasons	reason	NOUN
ertr-504	111	6	were	be	AUX
ertr-504	111	7	as	as	SCONJ
ertr-504	111	8	follows	follow	VERB
ertr-504	111	9	:	:	PUNCT
ertr-504	111	10	being	be	AUX
ertr-504	111	11	a	a	DET
ertr-504	111	12	sole	sole	ADJ
ertr-504	111	13	trader	trader	NOUN
ertr-504	111	14	,	,	PUNCT
ertr-504	111	15	outsourcing	outsource	VERB
ertr-504	111	16	digital	digital	ADJ
ertr-504	111	17	needs	need	NOUN
ertr-504	111	18	,	,	PUNCT
ertr-504	111	19	no	no	DET
ertr-504	111	20	digital	digital	ADJ
ertr-504	111	21	involvement	involvement	NOUN
ertr-504	111	22	necessary	necessary	ADJ
ertr-504	111	23	as	as	ADP
ertr-504	111	24	part	part	NOUN
ertr-504	111	25	of	of	ADP
ertr-504	111	26	duties	duty	NOUN
ertr-504	111	27	,	,	PUNCT
ertr-504	111	28	and/or	and/or	CCONJ
ertr-504	111	29	a	a	DET
ertr-504	111	30	good	good	ADJ
ertr-504	111	31	level	level	NOUN
ertr-504	111	32	of	of	ADP
ertr-504	111	33	digital	digital	ADJ
ertr-504	111	34	skills	skill	NOUN
ertr-504	111	35	already	already	ADV
ertr-504	111	36	present	present	ADJ
ertr-504	111	37	.	.	PUNCT
ertr-504	112	1	these	these	DET
ertr-504	112	2	perceptions	perception	NOUN
ertr-504	112	3	of	of	ADP
ertr-504	112	4	a	a	DET
ertr-504	112	5	lack	lack	NOUN
ertr-504	112	6	of	of	ADP
ertr-504	112	7	need	need	NOUN
ertr-504	112	8	for	for	ADP
ertr-504	112	9	digital	digital	ADJ
ertr-504	112	10	upskilling	upskilling	NOUN
ertr-504	112	11	were	be	AUX
ertr-504	112	12	noted	note	VERB
ertr-504	112	13	as	as	ADP
ertr-504	112	14	problematic	problematic	ADJ
ertr-504	112	15	by	by	ADP
ertr-504	112	16	destination	destination	NOUN
ertr-504	112	17	managers	manager	NOUN
ertr-504	112	18	and	and	CCONJ
ertr-504	112	19	trade	trade	NOUN
ertr-504	112	20	associations	association	NOUN
ertr-504	112	21	.	.	PUNCT
ertr-504	113	1	for	for	ADP
ertr-504	113	2	example	example	NOUN
ertr-504	113	3	:	:	PUNCT
ertr-504	113	4	the	the	DET
ertr-504	113	5	visitor	visitor	NOUN
ertr-504	113	6	accommodation	accommodation	NOUN
ertr-504	113	7	sector	sector	NOUN
ertr-504	113	8	is	be	AUX
ertr-504	113	9	the	the	DET
ertr-504	113	10	most	most	ADV
ertr-504	113	11	challenging	challenging	ADJ
ertr-504	113	12	to	to	PART
ertr-504	113	13	convince	convince	VERB
ertr-504	113	14	that	that	SCONJ
ertr-504	113	15	digital	digital	ADJ
ertr-504	113	16	marketing	marketing	NOUN
ertr-504	113	17	is	be	AUX
ertr-504	113	18	crucial	crucial	ADJ
ertr-504	113	19	to	to	ADP
ertr-504	113	20	their	their	PRON
ertr-504	113	21	business	business	NOUN
ertr-504	113	22	.	.	PUNCT
ertr-504	114	1	whist	whist	NOUN
ertr-504	114	2	outsourcing	outsourcing	NOUN
ertr-504	114	3	seems	seem	VERB
ertr-504	114	4	a	a	DET
ertr-504	114	5	good	good	ADJ
ertr-504	114	6	option	option	NOUN
ertr-504	114	7	for	for	ADP
ertr-504	114	8	some	some	DET
ertr-504	114	9	companies	company	NOUN
ertr-504	114	10	,	,	PUNCT
ertr-504	114	11	many	many	ADJ
ertr-504	114	12	digital	digital	ADJ
ertr-504	114	13	and	and	CCONJ
ertr-504	114	14	it	it	PRON
ertr-504	114	15	professionals	professional	NOUN
ertr-504	114	16	lack	lack	VERB
ertr-504	114	17	specialized	specialized	ADJ
ertr-504	114	18	tourism	tourism	NOUN
ertr-504	114	19	and	and	CCONJ
ertr-504	114	20	hospitality	hospitality	NOUN
ertr-504	114	21	knowledge	knowledge	NOUN
ertr-504	114	22	,	,	PUNCT
ertr-504	114	23	which	which	PRON
ertr-504	114	24	may	may	AUX
ertr-504	114	25	result	result	VERB
ertr-504	114	26	in	in	ADP
ertr-504	114	27	a	a	DET
ertr-504	114	28	poorer	poor	ADJ
ertr-504	114	29	service	service	NOUN
ertr-504	114	30	for	for	ADP
ertr-504	114	31	the	the	DET
ertr-504	114	32	businesses	business	NOUN
ertr-504	114	33	online	online	ADJ
ertr-504	114	34	.	.	PUNCT
ertr-504	115	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	116	1	e	e	X
ertr-504	116	2	-	-	NOUN
ertr-504	116	3	review	review	NOUN
ertr-504	116	4	of	of	ADP
ertr-504	116	5	tourism	tourism	NOUN
ertr-504	116	6	research	research	NOUN
ertr-504	116	7	(	(	PUNCT
ertr-504	116	8	ertr	ertr	NOUN
ertr-504	116	9	)	)	PUNCT
ertr-504	116	10	,	,	PUNCT
ertr-504	116	11	vol	vol	NOUN
ertr-504	116	12	.	.	PROPN
ertr-504	116	13	17	17	NUM
ertr-504	116	14	,	,	PUNCT
ertr-504	116	15	no	no	INTJ
ertr-504	116	16	.	.	NOUN
ertr-504	116	17	2	2	NUM
ertr-504	116	18	,	,	PUNCT
ertr-504	116	19	2019	2019	NUM
ertr-504	116	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	116	21	201	201	NUM
ertr-504	116	22	other	other	ADJ
ertr-504	116	23	obstacles	obstacle	NOUN
ertr-504	116	24	to	to	ADP
ertr-504	116	25	digital	digital	ADJ
ertr-504	116	26	training	training	NOUN
ertr-504	116	27	noted	note	VERB
ertr-504	116	28	in	in	ADP
ertr-504	116	29	the	the	DET
ertr-504	116	30	survey	survey	NOUN
ertr-504	116	31	and	and	CCONJ
ertr-504	116	32	confirmed	confirm	VERB
ertr-504	116	33	by	by	ADP
ertr-504	116	34	interview	interview	NOUN
ertr-504	116	35	participants	participant	NOUN
ertr-504	116	36	included	include	VERB
ertr-504	116	37	budgetary	budgetary	ADJ
ertr-504	116	38	and	and	CCONJ
ertr-504	116	39	time	time	NOUN
ertr-504	116	40	constraints	constraint	NOUN
ertr-504	116	41	.	.	PUNCT
ertr-504	117	1	interviewees	interviewee	NOUN
ertr-504	117	2	highlighted	highlight	VERB
ertr-504	117	3	that	that	SCONJ
ertr-504	117	4	in	in	ADP
ertr-504	117	5	order	order	NOUN
ertr-504	117	6	to	to	PART
ertr-504	117	7	attend	attend	VERB
ertr-504	117	8	a	a	DET
ertr-504	117	9	training	training	NOUN
ertr-504	117	10	course	course	NOUN
ertr-504	117	11	,	,	PUNCT
ertr-504	117	12	they	they	PRON
ertr-504	117	13	would	would	AUX
ertr-504	117	14	have	have	VERB
ertr-504	117	15	to	to	PART
ertr-504	117	16	take	take	VERB
ertr-504	117	17	a	a	DET
ertr-504	117	18	day	day	NOUN
ertr-504	117	19	off	off	ADV
ertr-504	117	20	.	.	PUNCT
ertr-504	118	1	many	many	ADJ
ertr-504	118	2	staff	staff	NOUN
ertr-504	118	3	and	and	CCONJ
ertr-504	118	4	especially	especially	ADV
ertr-504	118	5	sole	sole	ADJ
ertr-504	118	6	traders	trader	NOUN
ertr-504	118	7	are	be	AUX
ertr-504	118	8	not	not	PART
ertr-504	118	9	able	able	ADJ
ertr-504	118	10	to	to	PART
ertr-504	118	11	do	do	VERB
ertr-504	118	12	this	this	PRON
ertr-504	118	13	,	,	PUNCT
ertr-504	118	14	particularly	particularly	ADV
ertr-504	118	15	in	in	ADP
ertr-504	118	16	high	high	ADJ
ertr-504	118	17	season	season	NOUN
ertr-504	118	18	,	,	PUNCT
ertr-504	118	19	as	as	SCONJ
ertr-504	118	20	shifts	shift	NOUN
ertr-504	118	21	need	need	VERB
ertr-504	118	22	to	to	PART
ertr-504	118	23	be	be	AUX
ertr-504	118	24	covered	cover	VERB
ertr-504	118	25	or	or	CCONJ
ertr-504	118	26	the	the	DET
ertr-504	118	27	business	business	NOUN
ertr-504	118	28	closed	close	VERB
ertr-504	118	29	.	.	PUNCT
ertr-504	119	1	therefore	therefore	ADV
ertr-504	119	2	,	,	PUNCT
ertr-504	119	3	getting	get	VERB
ertr-504	119	4	organisations	organisation	NOUN
ertr-504	119	5	to	to	PART
ertr-504	119	6	realise	realise	VERB
ertr-504	119	7	the	the	DET
ertr-504	119	8	long	long	ADJ
ertr-504	119	9	-	-	PUNCT
ertr-504	119	10	term	term	NOUN
ertr-504	119	11	value	value	NOUN
ertr-504	119	12	in	in	ADP
ertr-504	119	13	developing	develop	VERB
ertr-504	119	14	digital	digital	ADJ
ertr-504	119	15	skills	skill	NOUN
ertr-504	119	16	to	to	PART
ertr-504	119	17	move	move	VERB
ertr-504	119	18	their	their	PRON
ertr-504	119	19	businesses	business	NOUN
ertr-504	119	20	forward	forward	ADV
ertr-504	119	21	is	be	AUX
ertr-504	119	22	a	a	DET
ertr-504	119	23	challenge	challenge	NOUN
ertr-504	119	24	.	.	PUNCT
ertr-504	120	1	one	one	NUM
ertr-504	120	2	sole	sole	ADJ
ertr-504	120	3	trader	trader	NOUN
ertr-504	120	4	commented	comment	VERB
ertr-504	120	5	:	:	PUNCT
ertr-504	120	6	people	people	NOUN
ertr-504	120	7	say	say	VERB
ertr-504	120	8	that	that	SCONJ
ertr-504	120	9	social	social	ADJ
ertr-504	120	10	media	medium	NOUN
ertr-504	120	11	is	be	AUX
ertr-504	120	12	great	great	ADJ
ertr-504	120	13	as	as	SCONJ
ertr-504	120	14	it	it	PRON
ertr-504	120	15	is	be	AUX
ertr-504	120	16	free	free	ADJ
ertr-504	120	17	–	–	PUNCT
ertr-504	120	18	it	it	PRON
ertr-504	120	19	may	may	AUX
ertr-504	120	20	be	be	AUX
ertr-504	120	21	but	but	CCONJ
ertr-504	120	22	it	it	PRON
ertr-504	120	23	takes	take	VERB
ertr-504	120	24	time	time	NOUN
ertr-504	120	25	and	and	CCONJ
ertr-504	120	26	you	you	PRON
ertr-504	120	27	need	need	VERB
ertr-504	120	28	to	to	PART
ertr-504	120	29	develop	develop	VERB
ertr-504	120	30	skills	skill	NOUN
ertr-504	120	31	such	such	ADJ
ertr-504	120	32	as	as	ADP
ertr-504	120	33	photography	photography	NOUN
ertr-504	120	34	,	,	PUNCT
ertr-504	120	35	video	video	NOUN
ertr-504	120	36	production	production	NOUN
ertr-504	120	37	,	,	PUNCT
ertr-504	120	38	copywriting	copywriting	NOUN
ertr-504	120	39	,	,	PUNCT
ertr-504	120	40	it	it	PRON
ertr-504	120	41	skills	skill	VERB
ertr-504	120	42	to	to	ADP
ertr-504	120	43	name	name	NOUN
ertr-504	120	44	but	but	CCONJ
ertr-504	120	45	a	a	DET
ertr-504	120	46	few	few	ADJ
ertr-504	120	47	.	.	PUNCT
ertr-504	121	1	i	i	PRON
ertr-504	121	2	have	have	AUX
ertr-504	121	3	been	be	AUX
ertr-504	121	4	on	on	ADP
ertr-504	121	5	a	a	DET
ertr-504	121	6	variety	variety	NOUN
ertr-504	121	7	of	of	ADP
ertr-504	121	8	courses	course	NOUN
ertr-504	121	9	and	and	CCONJ
ertr-504	121	10	always	always	ADV
ertr-504	121	11	come	come	VERB
ertr-504	121	12	away	away	ADV
ertr-504	121	13	full	full	ADJ
ertr-504	121	14	of	of	ADP
ertr-504	121	15	good	good	ADJ
ertr-504	121	16	intentions	intention	NOUN
ertr-504	121	17	,	,	PUNCT
ertr-504	121	18	putting	put	VERB
ertr-504	121	19	those	those	PRON
ertr-504	121	20	into	into	ADP
ertr-504	121	21	practice	practice	NOUN
ertr-504	121	22	however	however	ADV
ertr-504	121	23	is	be	AUX
ertr-504	121	24	hard	hard	ADJ
ertr-504	121	25	.	.	PUNCT
ertr-504	122	1	my	my	PRON
ertr-504	122	2	list	list	NOUN
ertr-504	122	3	of	of	ADP
ertr-504	122	4	things	thing	NOUN
ertr-504	122	5	to	to	PART
ertr-504	122	6	do	do	VERB
ertr-504	122	7	is	be	AUX
ertr-504	122	8	always	always	ADV
ertr-504	122	9	never	never	ADV
ertr-504	122	10	ending	end	VERB
ertr-504	122	11	.	.	PUNCT
ertr-504	123	1	general	general	ADJ
ertr-504	123	2	availability	availability	NOUN
ertr-504	123	3	of	of	ADP
ertr-504	123	4	courses	course	NOUN
ertr-504	123	5	was	be	AUX
ertr-504	123	6	also	also	ADV
ertr-504	123	7	noted	note	VERB
ertr-504	123	8	to	to	PART
ertr-504	123	9	be	be	AUX
ertr-504	123	10	sparse	sparse	ADJ
ertr-504	123	11	and	and	CCONJ
ertr-504	123	12	the	the	DET
ertr-504	123	13	courses	course	NOUN
ertr-504	123	14	when	when	SCONJ
ertr-504	123	15	provided	provide	VERB
ertr-504	123	16	,	,	PUNCT
ertr-504	123	17	are	be	AUX
ertr-504	123	18	too	too	ADV
ertr-504	123	19	generic	generic	ADJ
ertr-504	123	20	and	and	CCONJ
ertr-504	123	21	not	not	PART
ertr-504	123	22	tourism	tourism	NOUN
ertr-504	123	23	specific	specific	ADJ
ertr-504	123	24	,	,	PUNCT
ertr-504	123	25	and/or	and/or	CCONJ
ertr-504	123	26	characterised	characterise	VERB
ertr-504	123	27	by	by	ADP
ertr-504	123	28	difficult	difficult	ADJ
ertr-504	123	29	learning	learning	NOUN
ertr-504	123	30	environments	environment	NOUN
ertr-504	123	31	constrained	constrain	VERB
ertr-504	123	32	by	by	ADP
ertr-504	123	33	the	the	DET
ertr-504	123	34	spectrum	spectrum	NOUN
ertr-504	123	35	of	of	ADP
ertr-504	123	36	knowledge	knowledge	NOUN
ertr-504	123	37	in	in	ADP
ertr-504	123	38	the	the	DET
ertr-504	123	39	classroom	classroom	NOUN
ertr-504	123	40	i.e.	i.e.	X
ertr-504	123	41	absolute	absolute	ADJ
ertr-504	123	42	novices	novice	NOUN
ertr-504	123	43	to	to	ADP
ertr-504	123	44	knowledgeable	knowledgeable	ADJ
ertr-504	123	45	business	business	NOUN
ertr-504	123	46	staff	staff	NOUN
ertr-504	123	47	.	.	PUNCT
ertr-504	124	1	conclusions	conclusion	NOUN
ertr-504	124	2	the	the	DET
ertr-504	124	3	paper	paper	NOUN
ertr-504	124	4	has	have	AUX
ertr-504	124	5	presented	present	VERB
ertr-504	124	6	the	the	DET
ertr-504	124	7	first	first	ADJ
ertr-504	124	8	stage	stage	NOUN
ertr-504	124	9	results	result	NOUN
ertr-504	124	10	of	of	ADP
ertr-504	124	11	a	a	DET
ertr-504	124	12	larger	large	ADJ
ertr-504	124	13	ntg	ntg	NOUN
ertr-504	124	14	project	project	NOUN
ertr-504	124	15	designed	design	VERB
ertr-504	124	16	to	to	PART
ertr-504	124	17	identify	identify	VERB
ertr-504	124	18	current	current	ADJ
ertr-504	124	19	and	and	CCONJ
ertr-504	124	20	future	future	ADJ
ertr-504	124	21	digital	digital	ADJ
ertr-504	124	22	skills	skill	NOUN
ertr-504	124	23	necessary	necessary	ADJ
ertr-504	124	24	within	within	ADP
ertr-504	124	25	tourism	tourism	NOUN
ertr-504	124	26	related	relate	VERB
ertr-504	124	27	organisations	organisation	NOUN
ertr-504	124	28	.	.	PUNCT
ertr-504	125	1	the	the	DET
ertr-504	125	2	results	result	NOUN
ertr-504	125	3	paint	paint	VERB
ertr-504	125	4	a	a	DET
ertr-504	125	5	complex	complex	ADJ
ertr-504	125	6	picture	picture	NOUN
ertr-504	125	7	where	where	SCONJ
ertr-504	125	8	the	the	DET
ertr-504	125	9	attainment	attainment	NOUN
ertr-504	125	10	of	of	ADP
ertr-504	125	11	digital	digital	ADJ
ertr-504	125	12	skills	skill	NOUN
ertr-504	125	13	in	in	ADP
ertr-504	125	14	smes	sme	NOUN
ertr-504	125	15	in	in	ADP
ertr-504	125	16	wales	wales	PROPN
ertr-504	125	17	is	be	AUX
ertr-504	125	18	often	often	ADV
ertr-504	125	19	hindered	hinder	VERB
ertr-504	125	20	by	by	ADP
ertr-504	125	21	multiple	multiple	ADJ
ertr-504	125	22	factors	factor	NOUN
ertr-504	125	23	,	,	PUNCT
ertr-504	125	24	including	include	VERB
ertr-504	125	25	a	a	DET
ertr-504	125	26	lack	lack	NOUN
ertr-504	125	27	of	of	ADP
ertr-504	125	28	awareness	awareness	NOUN
ertr-504	125	29	of	of	ADP
ertr-504	125	30	the	the	DET
ertr-504	125	31	benefits	benefit	NOUN
ertr-504	125	32	of	of	ADP
ertr-504	125	33	varied	varied	ADJ
ertr-504	125	34	digital	digital	ADJ
ertr-504	125	35	engagement	engagement	NOUN
ertr-504	125	36	,	,	PUNCT
ertr-504	125	37	a	a	DET
ertr-504	125	38	lack	lack	NOUN
ertr-504	125	39	of	of	ADP
ertr-504	125	40	time	time	NOUN
ertr-504	125	41	and	and	CCONJ
ertr-504	125	42	budget	budget	NOUN
ertr-504	125	43	,	,	PUNCT
ertr-504	125	44	and	and	CCONJ
ertr-504	125	45	a	a	DET
ertr-504	125	46	lack	lack	NOUN
ertr-504	125	47	of	of	ADP
ertr-504	125	48	tailored	tailor	VERB
ertr-504	125	49	training	training	NOUN
ertr-504	125	50	opportunities	opportunity	NOUN
ertr-504	125	51	to	to	PART
ertr-504	125	52	address	address	VERB
ertr-504	125	53	skills	skill	NOUN
ertr-504	125	54	gaps	gap	NOUN
ertr-504	125	55	.	.	PUNCT
ertr-504	126	1	whilst	whilst	SCONJ
ertr-504	126	2	it	it	PRON
ertr-504	126	3	is	be	AUX
ertr-504	126	4	easy	easy	ADJ
ertr-504	126	5	to	to	PART
ertr-504	126	6	focus	focus	VERB
ertr-504	126	7	on	on	ADP
ertr-504	126	8	the	the	DET
ertr-504	126	9	biggest	big	ADJ
ertr-504	126	10	digital	digital	ADJ
ertr-504	126	11	skills	skill	NOUN
ertr-504	126	12	gaps	gap	NOUN
ertr-504	126	13	in	in	ADP
ertr-504	126	14	terms	term	NOUN
ertr-504	126	15	of	of	ADP
ertr-504	126	16	knowledge	knowledge	NOUN
ertr-504	126	17	for	for	ADP
ertr-504	126	18	the	the	DET
ertr-504	126	19	future	future	NOUN
ertr-504	126	20	,	,	PUNCT
ertr-504	126	21	industry	industry	NOUN
ertr-504	126	22	and	and	CCONJ
ertr-504	126	23	educational	educational	ADJ
ertr-504	126	24	providers	provider	NOUN
ertr-504	126	25	need	need	VERB
ertr-504	126	26	to	to	PART
ertr-504	126	27	be	be	AUX
ertr-504	126	28	aware	aware	ADJ
ertr-504	126	29	of	of	ADP
ertr-504	126	30	the	the	DET
ertr-504	126	31	most	most	ADV
ertr-504	126	32	pressing	pressing	ADJ
ertr-504	126	33	needs	need	NOUN
ertr-504	126	34	in	in	ADP
ertr-504	126	35	terms	term	NOUN
ertr-504	126	36	of	of	ADP
ertr-504	126	37	digital	digital	ADJ
ertr-504	126	38	competencies	competency	NOUN
ertr-504	126	39	today	today	NOUN
ertr-504	126	40	.	.	PUNCT
ertr-504	127	1	furthermore	furthermore	ADV
ertr-504	127	2	,	,	PUNCT
ertr-504	127	3	ntg	ntg	PROPN
ertr-504	127	4	wales	wales	PROPN
ertr-504	127	5	recognises	recognise	VERB
ertr-504	127	6	that	that	SCONJ
ertr-504	127	7	only	only	ADV
ertr-504	127	8	once	once	SCONJ
ertr-504	127	9	the	the	DET
ertr-504	127	10	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	127	11	e	e	NOUN
ertr-504	127	12	-	-	NOUN
ertr-504	127	13	review	review	NOUN
ertr-504	127	14	of	of	ADP
ertr-504	127	15	tourism	tourism	NOUN
ertr-504	127	16	research	research	NOUN
ertr-504	127	17	(	(	PUNCT
ertr-504	127	18	ertr	ertr	NOUN
ertr-504	127	19	)	)	PUNCT
ertr-504	127	20	,	,	PUNCT
ertr-504	127	21	vol	vol	NOUN
ertr-504	127	22	.	.	PROPN
ertr-504	127	23	17	17	NUM
ertr-504	127	24	,	,	PUNCT
ertr-504	127	25	no	no	INTJ
ertr-504	127	26	.	.	NOUN
ertr-504	127	27	2	2	NUM
ertr-504	127	28	,	,	PUNCT
ertr-504	127	29	2019	2019	NUM
ertr-504	127	30	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	127	31	202	202	NUM
ertr-504	127	32	real	real	ADJ
ertr-504	127	33	digital	digital	ADJ
ertr-504	127	34	needs	need	NOUN
ertr-504	127	35	are	be	AUX
ertr-504	127	36	recognised	recognise	VERB
ertr-504	127	37	and	and	CCONJ
ertr-504	127	38	existing	exist	VERB
ertr-504	127	39	barriers	barrier	NOUN
ertr-504	127	40	to	to	ADP
ertr-504	127	41	the	the	DET
ertr-504	127	42	achievement	achievement	NOUN
ertr-504	127	43	of	of	ADP
ertr-504	127	44	skills	skill	NOUN
ertr-504	127	45	are	be	AUX
ertr-504	127	46	addressed	address	VERB
ertr-504	127	47	,	,	PUNCT
ertr-504	127	48	the	the	DET
ertr-504	127	49	government	government	NOUN
ertr-504	127	50	strategy	strategy	NOUN
ertr-504	127	51	for	for	ADP
ertr-504	127	52	wales	wale	NOUN
ertr-504	127	53	as	as	ADP
ertr-504	127	54	a	a	DET
ertr-504	127	55	successful	successful	ADJ
ertr-504	127	56	tourism	tourism	NOUN
ertr-504	127	57	destination	destination	NOUN
ertr-504	127	58	,	,	PUNCT
ertr-504	127	59	would	would	AUX
ertr-504	127	60	succeed	succeed	VERB
ertr-504	127	61	.	.	PUNCT
ertr-504	128	1	technologies	technology	NOUN
ertr-504	128	2	such	such	ADJ
ertr-504	128	3	as	as	ADP
ertr-504	128	4	ar	ar	PROPN
ertr-504	128	5	,	,	PUNCT
ertr-504	128	6	vr	vr	NOUN
ertr-504	128	7	,	,	PUNCT
ertr-504	128	8	ai	ai	NOUN
ertr-504	128	9	and	and	CCONJ
ertr-504	128	10	robotics	robotic	NOUN
ertr-504	128	11	are	be	AUX
ertr-504	128	12	being	be	AUX
ertr-504	128	13	adopted	adopt	VERB
ertr-504	128	14	in	in	ADP
ertr-504	128	15	wales	wale	NOUN
ertr-504	128	16	,	,	PUNCT
ertr-504	128	17	particularly	particularly	ADV
ertr-504	128	18	in	in	ADP
ertr-504	128	19	museums	museum	NOUN
ertr-504	128	20	.	.	PUNCT
ertr-504	129	1	these	these	PRON
ertr-504	129	2	are	be	AUX
ertr-504	129	3	considered	consider	VERB
ertr-504	129	4	larger	large	ADJ
ertr-504	129	5	tourism	tourism	NOUN
ertr-504	129	6	destinations	destination	NOUN
ertr-504	129	7	,	,	PUNCT
ertr-504	129	8	often	often	ADV
ertr-504	129	9	linked	link	VERB
ertr-504	129	10	to	to	ADP
ertr-504	129	11	welsh	welsh	PROPN
ertr-504	129	12	heritage	heritage	PROPN
ertr-504	129	13	tourism	tourism	NOUN
ertr-504	129	14	,	,	PUNCT
ertr-504	129	15	thus	thus	ADV
ertr-504	129	16	,	,	PUNCT
ertr-504	129	17	likely	likely	ADJ
ertr-504	129	18	to	to	PART
ertr-504	129	19	attract	attract	VERB
ertr-504	129	20	more	more	ADJ
ertr-504	129	21	capital	capital	NOUN
ertr-504	129	22	and	and	CCONJ
ertr-504	129	23	training	training	NOUN
ertr-504	129	24	funding	funding	NOUN
ertr-504	129	25	.	.	PUNCT
ertr-504	130	1	however	however	ADV
ertr-504	130	2	,	,	PUNCT
ertr-504	130	3	the	the	DET
ertr-504	130	4	extent	extent	NOUN
ertr-504	130	5	to	to	PART
ertr-504	130	6	which	which	PRON
ertr-504	130	7	such	such	ADJ
ertr-504	130	8	technologies	technology	NOUN
ertr-504	130	9	will	will	AUX
ertr-504	130	10	be	be	AUX
ertr-504	130	11	needed	need	VERB
ertr-504	130	12	and/or	and/or	CCONJ
ertr-504	130	13	adopted	adopt	VERB
ertr-504	130	14	by	by	ADP
ertr-504	130	15	other	other	ADJ
ertr-504	130	16	sectors	sector	NOUN
ertr-504	130	17	,	,	PUNCT
ertr-504	130	18	maybe	maybe	ADV
ertr-504	130	19	on	on	ADP
ertr-504	130	20	a	a	DET
ertr-504	130	21	smaller	small	ADJ
ertr-504	130	22	scale	scale	NOUN
ertr-504	130	23	,	,	PUNCT
ertr-504	130	24	purely	purely	ADV
ertr-504	130	25	due	due	ADJ
ertr-504	130	26	to	to	ADP
ertr-504	130	27	the	the	DET
ertr-504	130	28	fragmented	fragmented	ADJ
ertr-504	130	29	,	,	PUNCT
ertr-504	130	30	rural	rural	ADJ
ertr-504	130	31	and	and	CCONJ
ertr-504	130	32	small	small	ADJ
ertr-504	130	33	nature	nature	NOUN
ertr-504	130	34	of	of	ADP
ertr-504	130	35	these	these	DET
ertr-504	130	36	organisations	organisation	NOUN
ertr-504	130	37	.	.	PUNCT
ertr-504	131	1	therefore	therefore	ADV
ertr-504	131	2	,	,	PUNCT
ertr-504	131	3	it	it	PRON
ertr-504	131	4	is	be	AUX
ertr-504	131	5	vital	vital	ADJ
ertr-504	131	6	for	for	SCONJ
ertr-504	131	7	the	the	DET
ertr-504	131	8	policy	policy	NOUN
ertr-504	131	9	-	-	PUNCT
ertr-504	131	10	makers	maker	NOUN
ertr-504	131	11	and	and	CCONJ
ertr-504	131	12	training	training	NOUN
ertr-504	131	13	providers	provider	NOUN
ertr-504	131	14	to	to	PART
ertr-504	131	15	realise	realise	VERB
ertr-504	131	16	that	that	SCONJ
ertr-504	131	17	the	the	DET
ertr-504	131	18	real	real	ADJ
ertr-504	131	19	training	training	NOUN
ertr-504	131	20	and	and	CCONJ
ertr-504	131	21	skills	skill	NOUN
ertr-504	131	22	needs	need	NOUN
ertr-504	131	23	of	of	ADP
ertr-504	131	24	smes	sme	NOUN
ertr-504	131	25	in	in	ADP
ertr-504	131	26	the	the	DET
ertr-504	131	27	coming	come	VERB
ertr-504	131	28	years	year	NOUN
ertr-504	131	29	lie	lie	VERB
ertr-504	131	30	within	within	ADP
ertr-504	131	31	social	social	ADJ
ertr-504	131	32	media	medium	NOUN
ertr-504	131	33	and	and	CCONJ
ertr-504	131	34	online	online	ADJ
ertr-504	131	35	marketing	marketing	NOUN
ertr-504	131	36	.	.	PUNCT
ertr-504	132	1	this	this	PRON
ertr-504	132	2	should	should	AUX
ertr-504	132	3	be	be	AUX
ertr-504	132	4	delivered	deliver	VERB
ertr-504	132	5	on	on	ADP
ertr-504	132	6	various	various	ADJ
ertr-504	132	7	levels	level	NOUN
ertr-504	132	8	of	of	ADP
ertr-504	132	9	proficiency	proficiency	NOUN
ertr-504	132	10	to	to	PART
ertr-504	132	11	maximise	maximise	VERB
ertr-504	132	12	the	the	DET
ertr-504	132	13	perceived	perceive	VERB
ertr-504	132	14	benefits	benefit	NOUN
ertr-504	132	15	to	to	ADP
ertr-504	132	16	the	the	DET
ertr-504	132	17	organisations	organisation	NOUN
ertr-504	132	18	and	and	CCONJ
ertr-504	132	19	the	the	DET
ertr-504	132	20	effectiveness	effectiveness	NOUN
ertr-504	132	21	of	of	ADP
ertr-504	132	22	such	such	DET
ertr-504	132	23	a	a	DET
ertr-504	132	24	training	training	NOUN
ertr-504	132	25	.	.	PUNCT
ertr-504	133	1	varied	varied	ADJ
ertr-504	133	2	delivery	delivery	NOUN
ertr-504	133	3	modes	mode	NOUN
ertr-504	133	4	of	of	ADP
ertr-504	133	5	training	training	NOUN
ertr-504	133	6	and	and	CCONJ
ertr-504	133	7	support	support	NOUN
ertr-504	133	8	(	(	PUNCT
ertr-504	133	9	e.g.	e.g.	ADV
ertr-504	133	10	online	online	ADJ
ertr-504	133	11	courses	course	NOUN
ertr-504	133	12	,	,	PUNCT
ertr-504	133	13	easy	easy	ADJ
ertr-504	133	14	to	to	PART
ertr-504	133	15	access	access	VERB
ertr-504	133	16	information	information	NOUN
ertr-504	133	17	banks	bank	NOUN
ertr-504	133	18	,	,	PUNCT
ertr-504	133	19	train	train	VERB
ertr-504	133	20	the	the	DET
ertr-504	133	21	trainer	trainer	NOUN
ertr-504	133	22	schemes	scheme	NOUN
ertr-504	133	23	)	)	PUNCT
ertr-504	133	24	should	should	AUX
ertr-504	133	25	offer	offer	VERB
ertr-504	133	26	training	training	NOUN
ertr-504	133	27	opportunities	opportunity	NOUN
ertr-504	133	28	to	to	ADP
ertr-504	133	29	organisations	organisation	NOUN
ertr-504	133	30	who	who	PRON
ertr-504	133	31	previously	previously	ADV
ertr-504	133	32	struggled	struggle	VERB
ertr-504	133	33	with	with	ADP
ertr-504	133	34	access	access	NOUN
ertr-504	133	35	to	to	ADP
ertr-504	133	36	training	training	NOUN
ertr-504	133	37	due	due	ADP
ertr-504	133	38	to	to	ADP
ertr-504	133	39	high	high	ADJ
ertr-504	133	40	cost	cost	NOUN
ertr-504	133	41	or	or	CCONJ
ertr-504	133	42	distance	distance	NOUN
ertr-504	133	43	.	.	PUNCT
ertr-504	134	1	references	reference	NOUN
ertr-504	134	2	business	business	NOUN
ertr-504	134	3	wales	wales	PROPN
ertr-504	134	4	(	(	PUNCT
ertr-504	134	5	2017	2017	NUM
ertr-504	134	6	)	)	PUNCT
ertr-504	134	7	over	over	ADP
ertr-504	134	8	half	half	NOUN
ertr-504	134	9	of	of	ADP
ertr-504	134	10	uk	uk	PROPN
ertr-504	134	11	small	small	ADJ
ertr-504	134	12	businesses	business	NOUN
ertr-504	134	13	do	do	AUX
ertr-504	134	14	n't	not	PART
ertr-504	134	15	use	use	VERB
ertr-504	134	16	social	social	ADJ
ertr-504	134	17	media	medium	NOUN
ertr-504	134	18	!	!	PUNCT
ertr-504	135	1	welsh	welsh	NOUN
ertr-504	135	2	government	government	NOUN
ertr-504	135	3	.	.	PUNCT
ertr-504	136	1	digital	digital	ADJ
ertr-504	136	2	maturity	maturity	NOUN
ertr-504	136	3	survey	survey	NOUN
ertr-504	136	4	for	for	ADP
ertr-504	136	5	wales	wales	PROPN
ertr-504	136	6	(	(	PUNCT
ertr-504	136	7	2018	2018	NUM
ertr-504	136	8	)	)	PUNCT
ertr-504	136	9	superfast	superfast	ADJ
ertr-504	136	10	broadband	broadband	NOUN
ertr-504	136	11	business	business	NOUN
ertr-504	136	12	exploitation	exploitation	NOUN
ertr-504	136	13	project	project	NOUN
ertr-504	136	14	,	,	PUNCT
ertr-504	136	15	welsh	welsh	NOUN
ertr-504	136	16	economy	economy	PROPN
ertr-504	136	17	research	research	NOUN
ertr-504	136	18	unit	unit	NOUN
ertr-504	136	19	,	,	PUNCT
ertr-504	136	20	cardiff	cardiff	NOUN
ertr-504	136	21	university	university	NOUN
ertr-504	136	22	.	.	PUNCT
ertr-504	137	1	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018summaryv3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018summaryv3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%	X
ertr-504	138	1	20the%20resulting%20impacts	20the%20resulting%20impacts	X
ertr-504	138	2	.	.	PUNCT
ertr-504	139	1	gsr	gsr	NOUN
ertr-504	139	2	(	(	PUNCT
ertr-504	139	3	2011	2011	NUM
ertr-504	139	4	)	)	PUNCT
ertr-504	139	5	digital	digital	ADJ
ertr-504	139	6	inclusion	inclusion	NOUN
ertr-504	139	7	:	:	PUNCT
ertr-504	139	8	analysis	analysis	NOUN
ertr-504	139	9	package	package	NOUN
ertr-504	139	10	,	,	PUNCT
ertr-504	139	11	welsh	welsh	NOUN
ertr-504	139	12	government	government	PROPN
ertr-504	139	13	social	social	ADJ
ertr-504	139	14	research	research	NOUN
ertr-504	139	15	report	report	NOUN
ertr-504	139	16	.	.	PUNCT
ertr-504	140	1	gsr	gsr	NOUN
ertr-504	140	2	(	(	PUNCT
ertr-504	140	3	2015	2015	NUM
ertr-504	140	4	)	)	PUNCT
ertr-504	140	5	final	final	ADJ
ertr-504	140	6	evaluation	evaluation	NOUN
ertr-504	140	7	of	of	ADP
ertr-504	140	8	digital	digital	ADJ
ertr-504	140	9	tourism	tourism	NOUN
ertr-504	140	10	framework	framework	NOUN
ertr-504	140	11	,	,	PUNCT
ertr-504	140	12	welsh	welsh	NOUN
ertr-504	140	13	government	government	NOUN
ertr-504	140	14	.	.	PUNCT
ertr-504	141	1	gsr	gsr	NOUN
ertr-504	141	2	(	(	PUNCT
ertr-504	141	3	2016	2016	NUM
ertr-504	141	4	)	)	PUNCT
ertr-504	141	5	employer	employer	NOUN
ertr-504	141	6	skills	skill	NOUN
ertr-504	141	7	survey	survey	NOUN
ertr-504	141	8	2015	2015	NUM
ertr-504	141	9	:	:	PUNCT
ertr-504	141	10	wales	wales	PROPN
ertr-504	141	11	report	report	NOUN
ertr-504	141	12	,	,	PUNCT
ertr-504	141	13	welsh	welsh	NOUN
ertr-504	141	14	government	government	PROPN
ertr-504	141	15	social	social	ADJ
ertr-504	141	16	research	research	NOUN
ertr-504	141	17	report	report	NOUN
ertr-504	141	18	.	.	PUNCT
ertr-504	142	1	haven	haven	NOUN
ertr-504	142	2	-	-	PUNCT
ertr-504	142	3	tang	tang	PROPN
ertr-504	142	4	,	,	PUNCT
ertr-504	142	5	c.	c.	PROPN
ertr-504	142	6	and	and	CCONJ
ertr-504	142	7	jones	jones	PROPN
ertr-504	142	8	,	,	PUNCT
ertr-504	142	9	e.	e.	PROPN
ertr-504	142	10	(	(	PUNCT
ertr-504	142	11	2008	2008	NUM
ertr-504	142	12	)	)	PUNCT
ertr-504	142	13	'	'	PUNCT
ertr-504	142	14	labour	labour	ADJ
ertr-504	142	15	market	market	NOUN
ertr-504	142	16	and	and	CCONJ
ertr-504	142	17	skills	skill	NOUN
ertr-504	142	18	needs	need	NOUN
ertr-504	142	19	of	of	ADP
ertr-504	142	20	the	the	DET
ertr-504	142	21	tourism	tourism	NOUN
ertr-504	142	22	and	and	CCONJ
ertr-504	142	23	related	related	ADJ
ertr-504	142	24	sectors	sector	NOUN
ertr-504	142	25	in	in	ADP
ertr-504	142	26	wales	wales	PROPN
ertr-504	142	27	'	'	PART
ertr-504	142	28	,	,	PUNCT
ertr-504	142	29	international	international	ADJ
ertr-504	142	30	journal	journal	NOUN
ertr-504	142	31	of	of	ADP
ertr-504	142	32	tourism	tourism	NOUN
ertr-504	142	33	research	research	NOUN
ertr-504	142	34	,	,	PUNCT
ertr-504	142	35	10	10	NUM
ertr-504	142	36	,	,	PUNCT
ertr-504	142	37	pp.353–363	pp.353–363	NOUN
ertr-504	142	38	.	.	PUNCT
ertr-504	143	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	143	2	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impacts	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impact	NOUN
ertr-504	143	3	.	.	PUNCT
ertr-504	144	1	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impacts	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impact	NOUN
ertr-504	144	2	.	.	PUNCT
ertr-504	145	1	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impacts	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impact	NOUN
ertr-504	145	2	.	.	PUNCT
ertr-504	146	1	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impacts	https://www.cardiff.ac.uk/__data/assets/pdf_file/0011/1483688/digital-maturity-survey-2018-summary-v3.pdf#targettext=the%20digital%20maturity%20survey%20for,broadband%2c%20and%20the%20resulting%20impact	NOUN
ertr-504	146	2	.	.	PUNCT
ertr-504	147	1	e	e	X
ertr-504	147	2	-	-	NOUN
ertr-504	147	3	review	review	NOUN
ertr-504	147	4	of	of	ADP
ertr-504	147	5	tourism	tourism	NOUN
ertr-504	147	6	research	research	NOUN
ertr-504	147	7	(	(	PUNCT
ertr-504	147	8	ertr	ertr	NOUN
ertr-504	147	9	)	)	PUNCT
ertr-504	147	10	,	,	PUNCT
ertr-504	147	11	vol	vol	NOUN
ertr-504	147	12	.	.	PROPN
ertr-504	147	13	17	17	NUM
ertr-504	147	14	,	,	PUNCT
ertr-504	147	15	no	no	INTJ
ertr-504	147	16	.	.	NOUN
ertr-504	147	17	2	2	NUM
ertr-504	147	18	,	,	PUNCT
ertr-504	147	19	2019	2019	NUM
ertr-504	147	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-504	147	21	203	203	NUM
ertr-504	147	22	haven	haven	NOUN
ertr-504	147	23	-	-	PUNCT
ertr-504	147	24	tang	tang	PROPN
ertr-504	147	25	,	,	PUNCT
ertr-504	147	26	c.	c.	PROPN
ertr-504	147	27	and	and	CCONJ
ertr-504	147	28	jones	jones	PROPN
ertr-504	147	29	,	,	PUNCT
ertr-504	147	30	e.	e.	PROPN
ertr-504	147	31	(	(	PUNCT
ertr-504	147	32	2014	2014	NUM
ertr-504	147	33	)	)	PUNCT
ertr-504	147	34	'	'	AUX
ertr-504	147	35	capitalising	capitalise	VERB
ertr-504	147	36	on	on	ADP
ertr-504	147	37	rurality	rurality	NOUN
ertr-504	147	38	:	:	PUNCT
ertr-504	147	39	tourism	tourism	NOUN
ertr-504	147	40	micro	micro	NOUN
ertr-504	147	41	-	-	NOUN
ertr-504	147	42	businesses	business	NOUN
ertr-504	147	43	in	in	ADP
ertr-504	147	44	rural	rural	ADJ
ertr-504	147	45	tourism	tourism	NOUN
ertr-504	147	46	destinations	destination	NOUN
ertr-504	147	47	'	'	PUNCT
ertr-504	147	48	,	,	PUNCT
ertr-504	147	49	in	in	ADP
ertr-504	147	50	bosworth	bosworth	PROPN
ertr-504	147	51	,	,	PUNCT
ertr-504	147	52	g	g	PROPN
ertr-504	147	53	and	and	CCONJ
ertr-504	147	54	somerville	somerville	PROPN
ertr-504	147	55	,	,	PUNCT
ertr-504	147	56	p	p	X
ertr-504	147	57	(	(	PUNCT
ertr-504	147	58	eds	ed	NOUN
ertr-504	147	59	.	.	PUNCT
ertr-504	147	60	)	)	PUNCT
ertr-504	147	61	interpreting	interpret	VERB
ertr-504	147	62	rurality	rurality	NOUN
ertr-504	147	63	:	:	PUNCT
ertr-504	147	64	multidisciplinary	multidisciplinary	ADJ
ertr-504	147	65	approaches	approach	NOUN
ertr-504	147	66	.	.	PUNCT
ertr-504	148	1	london	london	PROPN
ertr-504	148	2	:	:	PUNCT
ertr-504	148	3	routledge	routledge	PROPN
ertr-504	148	4	.	.	PUNCT
ertr-504	149	1	house	house	PROPN
ertr-504	149	2	of	of	ADP
ertr-504	149	3	commons	common	NOUN
ertr-504	149	4	(	(	PUNCT
ertr-504	149	5	2018	2018	NUM
ertr-504	149	6	)	)	PUNCT
ertr-504	149	7	briefing	briefing	NOUN
ertr-504	149	8	paper	paper	NOUN
ertr-504	149	9	:	:	PUNCT
ertr-504	149	10	business	business	NOUN
ertr-504	149	11	statistics	statistic	NOUN
ertr-504	149	12	,	,	PUNCT
ertr-504	149	13	uk	uk	PROPN
ertr-504	149	14	parliament	parliament	NOUN
ertr-504	149	15	.	.	PUNCT
ertr-504	150	1	mintel	mintel	PROPN
ertr-504	150	2	(	(	PUNCT
ertr-504	150	3	2018	2018	NUM
ertr-504	150	4	)	)	PUNCT
ertr-504	150	5	technology	technology	NOUN
ertr-504	150	6	and	and	CCONJ
ertr-504	150	7	the	the	DET
ertr-504	150	8	modern	modern	ADJ
ertr-504	150	9	traveller	traveller	NOUN
ertr-504	150	10	march	march	PROPN
ertr-504	150	11	2018	2018	NUM
ertr-504	150	12	,	,	PUNCT
ertr-504	150	13	mintel	mintel	NOUN
ertr-504	150	14	academic	academic	NOUN
ertr-504	150	15	.	.	PUNCT
ertr-504	151	1	national	national	PROPN
ertr-504	151	2	assembly	assembly	PROPN
ertr-504	151	3	for	for	ADP
ertr-504	151	4	wales	wales	PROPN
ertr-504	151	5	(	(	PUNCT
ertr-504	151	6	2014	2014	NUM
ertr-504	151	7	)	)	PUNCT
ertr-504	151	8	enterprise	enterprise	NOUN
ertr-504	151	9	and	and	CCONJ
ertr-504	151	10	business	business	NOUN
ertr-504	151	11	committee	committee	NOUN
ertr-504	151	12	report	report	NOUN
ertr-504	151	13	on	on	ADP
ertr-504	151	14	tourism	tourism	NOUN
ertr-504	151	15	,	,	PUNCT
ertr-504	151	16	national	national	ADJ
ertr-504	151	17	assembly	assembly	NOUN
ertr-504	151	18	for	for	ADP
ertr-504	151	19	wales	wales	PROPN
ertr-504	151	20	commission	commission	NOUN
ertr-504	151	21	publication	publication	NOUN
ertr-504	151	22	.	.	PUNCT
ertr-504	152	1	ofcom	ofcom	PROPN
ertr-504	152	2	(	(	PUNCT
ertr-504	152	3	2017	2017	NUM
ertr-504	152	4	)	)	PUNCT
ertr-504	152	5	connected	connected	ADJ
ertr-504	152	6	nations	nation	NOUN
ertr-504	152	7	–	–	PUNCT
ertr-504	152	8	wales	wale	NOUN
ertr-504	152	9	.	.	PUNCT
ertr-504	153	1	https://www.ofcom.org.uk/__data/assets/pdf_file/0023/108842/wales-connected-nations2017.pdf	https://www.ofcom.org.uk/__data/assets/pdf_file/0023/108842/wales-connected-nations2017.pdf	NOUN
ertr-504	153	2	welsh	welsh	NOUN
ertr-504	153	3	government	government	NOUN
ertr-504	153	4	(	(	PUNCT
ertr-504	153	5	2013	2013	NUM
ertr-504	153	6	)	)	PUNCT
ertr-504	153	7	welsh	welsh	NOUN
ertr-504	153	8	government	government	NOUN
ertr-504	153	9	strategy	strategy	NOUN
ertr-504	153	10	for	for	ADP
ertr-504	153	11	tourism	tourism	NOUN
ertr-504	153	12	2013	2013	NUM
ertr-504	153	13	-	-	SYM
ertr-504	153	14	2020	2020	NUM
ertr-504	153	15	:	:	PUNCT
ertr-504	153	16	partnership	partnership	NOUN
ertr-504	153	17	for	for	ADP
ertr-504	153	18	growth	growth	NOUN
ertr-504	153	19	.	.	PUNCT
ertr-504	154	1	welsh	welsh	PROPN
ertr-504	154	2	assembly	assembly	PROPN
ertr-504	154	3	government	government	NOUN
ertr-504	154	4	strategic	strategic	ADJ
ertr-504	154	5	document	document	NOUN
ertr-504	154	6	.	.	PUNCT
ertr-504	155	1	welsh	welsh	NOUN
ertr-504	155	2	government	government	NOUN
ertr-504	155	3	(	(	PUNCT
ertr-504	155	4	2014	2014	NUM
ertr-504	155	5	)	)	PUNCT
ertr-504	155	6	digital	digital	ADJ
ertr-504	155	7	inclusion	inclusion	NOUN
ertr-504	155	8	delivery	delivery	NOUN
ertr-504	155	9	plan	plan	NOUN
ertr-504	155	10	update	update	NOUN
ertr-504	155	11	2014	2014	NUM
ertr-504	155	12	,	,	PUNCT
ertr-504	155	13	the	the	DET
ertr-504	155	14	strategic	strategic	ADJ
ertr-504	155	15	approach	approach	NOUN
ertr-504	155	16	to	to	ADP
ertr-504	155	17	digital	digital	ADJ
ertr-504	155	18	inclusion	inclusion	NOUN
ertr-504	155	19	,	,	PUNCT
ertr-504	155	20	welsh	welsh	NOUN
ertr-504	155	21	government	government	NOUN
ertr-504	155	22	.	.	PUNCT
ertr-504	156	1	world	world	PROPN
ertr-504	156	2	economic	economic	PROPN
ertr-504	156	3	forum	forum	PROPN
ertr-504	156	4	(	(	PUNCT
ertr-504	156	5	2018	2018	NUM
ertr-504	156	6	)	)	PUNCT
ertr-504	156	7	the	the	DET
ertr-504	156	8	future	future	NOUN
ertr-504	156	9	of	of	ADP
ertr-504	156	10	jobs	job	NOUN
ertr-504	156	11	agenda	agenda	NOUN
ertr-504	156	12	,	,	PUNCT
ertr-504	156	13	centre	centre	NOUN
ertr-504	156	14	for	for	ADP
ertr-504	156	15	the	the	DET
ertr-504	156	16	new	new	ADJ
ertr-504	156	17	and	and	CCONJ
ertr-504	156	18	society	society	NOUN
ertr-504	156	19	,	,	PUNCT
ertr-504	156	20	world	world	NOUN
ertr-504	156	21	economic	economic	PROPN
ertr-504	156	22	forum	forum	PROPN
ertr-504	156	23	.	.	PUNCT
ertr-504	157	1	http://www3.weforum.org/docs/wef_future_of_jobs_2018.pdf	http://www3.weforum.org/docs/wef_future_of_jobs_2018.pdf	PROPN
ertr-504	157	2	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-504	157	3	https://www.ofcom.org.uk/__data/assets/pdf_file/0023/108842/wales-connected-nations-2017.pdf	https://www.ofcom.org.uk/__data/assets/pdf_file/0023/108842/wales-connected-nations-2017.pdf	NOUN
ertr-504	157	4	https://www.ofcom.org.uk/__data/assets/pdf_file/0023/108842/wales-connected-nations-2017.pdf	https://www.ofcom.org.uk/__data/assets/pdf_file/0023/108842/wales-connected-nations-2017.pdf	ADJ
ertr-504	157	5	http://www3.weforum.org/docs/wef_future_of_jobs_2018.pdf	http://www3.weforum.org/docs/wef_future_of_jobs_2018.pdf	NOUN
ertr-504	157	6	introduction	introduction	NOUN
ertr-504	157	7	and	and	CCONJ
ertr-504	157	8	background	background	NOUN
ertr-504	157	9	to	to	ADP
ertr-504	157	10	the	the	DET
ertr-504	157	11	research	research	NOUN
ertr-504	157	12	next	next	ADJ
ertr-504	157	13	tourism	tourism	NOUN
ertr-504	157	14	generation	generation	NOUN
ertr-504	157	15	alliance	alliance	NOUN
ertr-504	157	16	methodology	methodology	NOUN
ertr-504	157	17	table	table	NOUN
ertr-504	157	18	1	1	NUM
ertr-504	157	19	.	.	PUNCT
ertr-504	157	20	ntg	ntg	NOUN
ertr-504	157	21	skills	skill	NOUN
ertr-504	157	22	survey	survey	NOUN
ertr-504	157	23	response	response	NOUN
ertr-504	157	24	rate	rate	NOUN
ertr-504	157	25	in	in	ADP
ertr-504	157	26	wales	wale	NOUN
ertr-504	157	27	,	,	PUNCT
ertr-504	157	28	by	by	ADP
ertr-504	157	29	sector	sector	NOUN
ertr-504	157	30	table	table	NOUN
ertr-504	157	31	2	2	NUM
ertr-504	157	32	.	.	PUNCT
ertr-504	157	33	ntg	ntg	PROPN
ertr-504	157	34	interview	interview	NOUN
ertr-504	157	35	response	response	NOUN
ertr-504	157	36	rate	rate	NOUN
ertr-504	157	37	in	in	ADP
ertr-504	157	38	wales	wale	NOUN
ertr-504	157	39	,	,	PUNCT
ertr-504	157	40	by	by	ADP
ertr-504	157	41	sector	sector	NOUN
ertr-504	157	42	results	result	NOUN
ertr-504	157	43	and	and	CCONJ
ertr-504	157	44	discussion	discussion	NOUN
ertr-504	157	45	current	current	ADJ
ertr-504	157	46	proficiency	proficiency	NOUN
ertr-504	157	47	figure	figure	NOUN
ertr-504	157	48	1	1	NUM
ertr-504	157	49	.	.	PUNCT
ertr-504	158	1	current	current	ADJ
ertr-504	158	2	levels	level	NOUN
ertr-504	158	3	of	of	ADP
ertr-504	158	4	digital	digital	ADJ
ertr-504	158	5	proficiencies	proficiency	NOUN
ertr-504	158	6	in	in	ADP
ertr-504	158	7	tourism	tourism	NOUN
ertr-504	158	8	and	and	CCONJ
ertr-504	158	9	hospitality	hospitality	NOUN
ertr-504	158	10	organisations	organisation	NOUN
ertr-504	158	11	in	in	ADP
ertr-504	158	12	wales	wales	PROPN
ertr-504	158	13	table	table	NOUN
ertr-504	158	14	3	3	NUM
ertr-504	158	15	.	.	PUNCT
ertr-504	158	16	current	current	ADJ
ertr-504	158	17	,	,	PUNCT
ertr-504	158	18	future	future	ADJ
ertr-504	158	19	and	and	CCONJ
ertr-504	158	20	gap	gap	NOUN
ertr-504	158	21	levels	level	NOUN
ertr-504	158	22	of	of	ADP
ertr-504	158	23	digital	digital	ADJ
ertr-504	158	24	proficiencies	proficiency	NOUN
ertr-504	158	25	in	in	ADP
ertr-504	158	26	tourism	tourism	NOUN
ertr-504	158	27	and	and	CCONJ
ertr-504	158	28	hospitality	hospitality	NOUN
ertr-504	158	29	organisations	organisation	NOUN
ertr-504	158	30	in	in	ADP
ertr-504	158	31	wales	wale	NOUN
ertr-504	158	32	,	,	PUNCT
ertr-504	158	33	mean	mean	VERB
ertr-504	158	34	values	value	NOUN
ertr-504	158	35	future	future	ADJ
ertr-504	158	36	needs	need	VERB
ertr-504	158	37	figure	figure	NOUN
ertr-504	158	38	2	2	NUM
ertr-504	158	39	.	.	PUNCT
ertr-504	158	40	future	future	ADJ
ertr-504	158	41	levels	level	NOUN
ertr-504	158	42	of	of	ADP
ertr-504	158	43	digital	digital	ADJ
ertr-504	158	44	proficiencies	proficiency	NOUN
ertr-504	158	45	in	in	ADP
ertr-504	158	46	tourism	tourism	NOUN
ertr-504	158	47	and	and	CCONJ
ertr-504	158	48	hospitality	hospitality	NOUN
ertr-504	158	49	organisations	organisation	NOUN
ertr-504	158	50	in	in	ADP
ertr-504	158	51	wales	wales	PROPN
ertr-504	158	52	training	training	NOUN
ertr-504	158	53	provided	provide	VERB
ertr-504	158	54	conclusions	conclusion	NOUN
ertr-504	158	55	references	reference	NOUN