id	sid	tid	token	lemma	pos
ertr-505	1	1	e	e	X
ertr-505	1	2	-	-	NOUN
ertr-505	1	3	review	review	NOUN
ertr-505	1	4	of	of	ADP
ertr-505	1	5	tourism	tourism	NOUN
ertr-505	1	6	research	research	NOUN
ertr-505	1	7	(	(	PUNCT
ertr-505	1	8	ertr	ertr	NOUN
ertr-505	1	9	)	)	PUNCT
ertr-505	1	10	,	,	PUNCT
ertr-505	1	11	vol	vol	NOUN
ertr-505	1	12	.	.	PROPN
ertr-505	1	13	17	17	NUM
ertr-505	1	14	,	,	PUNCT
ertr-505	1	15	no	no	INTJ
ertr-505	1	16	.	.	NOUN
ertr-505	1	17	2	2	NUM
ertr-505	1	18	,	,	PUNCT
ertr-505	1	19	2019	2019	NUM
ertr-505	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	1	21	204	204	NUM
ertr-505	1	22	andré	andré	PROPN
ertr-505	1	23	luiz	luiz	PROPN
ertr-505	1	24	vieira	vieira	PROPN
ertr-505	1	25	soares	soares	PROPN
ertr-505	1	26	federal	federal	PROPN
ertr-505	1	27	university	university	PROPN
ertr-505	1	28	of	of	ADP
ertr-505	1	29	rio	rio	PROPN
ertr-505	1	30	grande	grande	PROPN
ertr-505	1	31	do	do	AUX
ertr-505	1	32	norte	norte	PROPN
ertr-505	1	33	luiz	luiz	PROPN
ertr-505	1	34	mendes	mendes	PROPN
ertr-505	1	35	-	-	PUNCT
ertr-505	1	36	filho	filho	PROPN
ertr-505	1	37	federal	federal	PROPN
ertr-505	1	38	university	university	PROPN
ertr-505	1	39	of	of	ADP
ertr-505	1	40	rio	rio	PROPN
ertr-505	1	41	grande	grande	PROPN
ertr-505	1	42	do	do	VERB
ertr-505	1	43	norte	norte	PROPN
ertr-505	1	44	ulrike	ulrike	PROPN
ertr-505	1	45	gretzel	gretzel	PROPN
ertr-505	1	46	university	university	PROPN
ertr-505	1	47	of	of	ADP
ertr-505	1	48	southern	southern	PROPN
ertr-505	1	49	california	california	PROPN
ertr-505	1	50	ict	ict	PROPN
ertr-505	1	51	practices	practice	NOUN
ertr-505	1	52	and	and	CCONJ
ertr-505	1	53	isomorphism	isomorphism	NOUN
ertr-505	1	54	in	in	ADP
ertr-505	1	55	tourism	tourism	NOUN
ertr-505	1	56	:	:	PUNCT
ertr-505	1	57	insights	insight	NOUN
ertr-505	1	58	from	from	ADP
ertr-505	1	59	hotel	hotel	NOUN
ertr-505	1	60	managers	manager	NOUN
ertr-505	1	61	in	in	ADP
ertr-505	1	62	brazil	brazil	PROPN
ertr-505	1	63	this	this	DET
ertr-505	1	64	research	research	NOUN
ertr-505	1	65	aimed	aim	VERB
ertr-505	1	66	to	to	PART
ertr-505	1	67	examine	examine	VERB
ertr-505	1	68	technology	technology	NOUN
ertr-505	1	69	practices	practice	NOUN
ertr-505	1	70	through	through	ADP
ertr-505	1	71	an	an	DET
ertr-505	1	72	institutional	institutional	ADJ
ertr-505	1	73	theory	theory	NOUN
ertr-505	1	74	perspective	perspective	NOUN
ertr-505	1	75	focused	focus	VERB
ertr-505	1	76	on	on	ADP
ertr-505	1	77	isomorphism	isomorphism	NOUN
ertr-505	1	78	.	.	PUNCT
ertr-505	2	1	hotel	hotel	NOUN
ertr-505	2	2	managers	manager	NOUN
ertr-505	2	3	in	in	ADP
ertr-505	2	4	natal	natal	ADJ
ertr-505	2	5	(	(	PUNCT
ertr-505	2	6	northeast	northeast	ADJ
ertr-505	2	7	brazil	brazil	PROPN
ertr-505	2	8	)	)	PUNCT
ertr-505	2	9	were	be	AUX
ertr-505	2	10	interviewed	interview	VERB
ertr-505	2	11	about	about	ADP
ertr-505	2	12	their	their	PRON
ertr-505	2	13	ict	ict	NOUN
ertr-505	2	14	adoption	adoption	NOUN
ertr-505	2	15	and	and	CCONJ
ertr-505	2	16	use	use	NOUN
ertr-505	2	17	.	.	PUNCT
ertr-505	3	1	the	the	DET
ertr-505	3	2	results	result	NOUN
ertr-505	3	3	painted	paint	VERB
ertr-505	3	4	certain	certain	ADJ
ertr-505	3	5	technology	technology	NOUN
ertr-505	3	6	as	as	ADP
ertr-505	3	7	essential	essential	ADJ
ertr-505	3	8	for	for	ADP
ertr-505	3	9	hotels	hotel	NOUN
ertr-505	3	10	and	and	CCONJ
ertr-505	3	11	revealed	reveal	VERB
ertr-505	3	12	isomorphic	isomorphic	ADJ
ertr-505	3	13	tendencies	tendency	NOUN
ertr-505	3	14	in	in	ADP
ertr-505	3	15	their	their	PRON
ertr-505	3	16	use	use	NOUN
ertr-505	3	17	.	.	PUNCT
ertr-505	4	1	the	the	DET
ertr-505	4	2	results	result	NOUN
ertr-505	4	3	also	also	ADV
ertr-505	4	4	highlighted	highlight	VERB
ertr-505	4	5	a	a	DET
ertr-505	4	6	lack	lack	NOUN
ertr-505	4	7	of	of	ADP
ertr-505	4	8	institutional	institutional	ADJ
ertr-505	4	9	pressures	pressure	NOUN
ertr-505	4	10	leading	lead	VERB
ertr-505	4	11	to	to	ADP
ertr-505	4	12	isomorphism	isomorphism	NOUN
ertr-505	4	13	in	in	ADP
ertr-505	4	14	terms	term	NOUN
ertr-505	4	15	of	of	ADP
ertr-505	4	16	technology	technology	NOUN
ertr-505	4	17	non	non	NOUN
ertr-505	4	18	-	-	NOUN
ertr-505	4	19	adoption	adoption	NOUN
ertr-505	4	20	.	.	PUNCT
ertr-505	5	1	theoretical	theoretical	ADJ
ertr-505	5	2	and	and	CCONJ
ertr-505	5	3	practical	practical	ADJ
ertr-505	5	4	implications	implication	NOUN
ertr-505	5	5	are	be	AUX
ertr-505	5	6	discussed	discuss	VERB
ertr-505	5	7	.	.	PUNCT
ertr-505	6	1	key	key	ADJ
ertr-505	6	2	words	word	NOUN
ertr-505	6	3	:	:	PUNCT
ertr-505	6	4	ict	ict	NOUN
ertr-505	6	5	practices	practice	NOUN
ertr-505	6	6	,	,	PUNCT
ertr-505	6	7	isomorphism	isomorphism	NOUN
ertr-505	6	8	,	,	PUNCT
ertr-505	6	9	institutional	institutional	ADJ
ertr-505	6	10	theory	theory	NOUN
ertr-505	6	11	,	,	PUNCT
ertr-505	6	12	tourism	tourism	NOUN
ertr-505	6	13	andré	andré	PROPN
ertr-505	6	14	luiz	luiz	PROPN
ertr-505	6	15	vieira	vieira	PROPN
ertr-505	6	16	soares	soares	PROPN
ertr-505	6	17	federal	federal	PROPN
ertr-505	6	18	university	university	PROPN
ertr-505	6	19	of	of	ADP
ertr-505	6	20	rio	rio	PROPN
ertr-505	6	21	grande	grande	PROPN
ertr-505	6	22	do	do	VERB
ertr-505	6	23	norte	norte	PROPN
ertr-505	6	24	ave	ave	PROPN
ertr-505	6	25	.	.	PUNCT
ertr-505	7	1	senador	senador	PROPN
ertr-505	7	2	salgado	salgado	PROPN
ertr-505	7	3	filho	filho	PROPN
ertr-505	7	4	,	,	PUNCT
ertr-505	7	5	3000	3000	NUM
ertr-505	7	6	natal	natal	NOUN
ertr-505	7	7	rn	rn	PROPN
ertr-505	7	8	,	,	PUNCT
ertr-505	7	9	59064	59064	NUM
ertr-505	7	10	-	-	SYM
ertr-505	7	11	741	741	NUM
ertr-505	7	12	brazil	brazil	PROPN
ertr-505	7	13	email	email	NOUN
ertr-505	7	14	:	:	PUNCT
ertr-505	7	15	andreluizvieirasoares@hotmail.com	andreluizvieirasoares@hotmail.com	X
ertr-505	7	16	luiz	luiz	PROPN
ertr-505	7	17	mendes	mendes	PROPN
ertr-505	7	18	-	-	PUNCT
ertr-505	7	19	filho	filho	PROPN
ertr-505	7	20	federal	federal	PROPN
ertr-505	7	21	university	university	PROPN
ertr-505	7	22	of	of	ADP
ertr-505	7	23	rio	rio	PROPN
ertr-505	7	24	grande	grande	PROPN
ertr-505	7	25	do	do	VERB
ertr-505	7	26	norte	norte	PROPN
ertr-505	7	27	ave	ave	PROPN
ertr-505	7	28	.	.	PUNCT
ertr-505	8	1	senador	senador	PROPN
ertr-505	8	2	salgado	salgado	PROPN
ertr-505	8	3	filho	filho	PROPN
ertr-505	8	4	,	,	PUNCT
ertr-505	8	5	3000	3000	NUM
ertr-505	8	6	natal	natal	NOUN
ertr-505	8	7	rn	rn	PROPN
ertr-505	8	8	,	,	PUNCT
ertr-505	8	9	59064	59064	NUM
ertr-505	8	10	-	-	SYM
ertr-505	8	11	741	741	NUM
ertr-505	8	12	brazil	brazil	PROPN
ertr-505	8	13	email	email	NOUN
ertr-505	8	14	:	:	PUNCT
ertr-505	8	15	luiz.mendesfilho@gmail.com	luiz.mendesfilho@gmail.com	X
ertr-505	8	16	ulrike	ulrike	PROPN
ertr-505	8	17	gretzel	gretzel	PROPN
ertr-505	8	18	center	center	NOUN
ertr-505	8	19	for	for	ADP
ertr-505	8	20	public	public	ADJ
ertr-505	8	21	relations	relation	NOUN
ertr-505	8	22	annenberg	annenberg	PROPN
ertr-505	8	23	school	school	PROPN
ertr-505	8	24	for	for	ADP
ertr-505	8	25	communication	communication	NOUN
ertr-505	8	26	and	and	CCONJ
ertr-505	8	27	journalism	journalism	NOUN
ertr-505	8	28	university	university	PROPN
ertr-505	8	29	of	of	ADP
ertr-505	8	30	southern	southern	PROPN
ertr-505	8	31	california	california	PROPN
ertr-505	8	32	3502	3502	PROPN
ertr-505	8	33	watt	watt	PROPN
ertr-505	8	34	way	way	NOUN
ertr-505	8	35	los	los	PROPN
ertr-505	8	36	angeles	angeles	PROPN
ertr-505	8	37	,	,	PUNCT
ertr-505	8	38	ca	ca	PROPN
ertr-505	8	39	9089	9089	NUM
ertr-505	8	40	usa	usa	PROPN
ertr-505	8	41	email	email	NOUN
ertr-505	8	42	:	:	PUNCT
ertr-505	8	43	gretzel@usc.edu	gretzel@usc.edu	VERB
ertr-505	8	44	http://ertr.tamu.edu/	http://ertr.tamu.edu/	X
ertr-505	8	45	mailto:andreluizvieirasoares@hotmail.com	mailto:andreluizvieirasoares@hotmail.com	X
ertr-505	9	1	mailto:luiz.mendesfilho@gmail.com	mailto:luiz.mendesfilho@gmail.com	X
ertr-505	9	2	mailto:haywantee.ramkissoon@monash.edu	mailto:haywantee.ramkissoon@monash.edu	X
ertr-505	10	1	e	e	X
ertr-505	10	2	-	-	NOUN
ertr-505	10	3	review	review	NOUN
ertr-505	10	4	of	of	ADP
ertr-505	10	5	tourism	tourism	NOUN
ertr-505	10	6	research	research	NOUN
ertr-505	10	7	(	(	PUNCT
ertr-505	10	8	ertr	ertr	NOUN
ertr-505	10	9	)	)	PUNCT
ertr-505	10	10	,	,	PUNCT
ertr-505	10	11	vol	vol	NOUN
ertr-505	10	12	.	.	PROPN
ertr-505	10	13	17	17	NUM
ertr-505	10	14	,	,	PUNCT
ertr-505	10	15	no	no	INTJ
ertr-505	10	16	.	.	NOUN
ertr-505	10	17	2	2	NUM
ertr-505	10	18	,	,	PUNCT
ertr-505	10	19	2019	2019	NUM
ertr-505	10	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	10	21	205	205	NUM
ertr-505	10	22	andré	andré	NOUN
ertr-505	10	23	is	be	AUX
ertr-505	10	24	a	a	DET
ertr-505	10	25	phd	phd	NOUN
ertr-505	10	26	student	student	NOUN
ertr-505	10	27	in	in	ADP
ertr-505	10	28	the	the	DET
ertr-505	10	29	department	department	NOUN
ertr-505	10	30	of	of	ADP
ertr-505	10	31	tourism	tourism	NOUN
ertr-505	10	32	at	at	ADP
ertr-505	10	33	federal	federal	ADJ
ertr-505	10	34	university	university	PROPN
ertr-505	10	35	of	of	ADP
ertr-505	10	36	rio	rio	PROPN
ertr-505	10	37	grande	grande	PROPN
ertr-505	10	38	do	do	VERB
ertr-505	10	39	norte	norte	NOUN
ertr-505	10	40	(	(	PUNCT
ertr-505	10	41	ufrn	ufrn	PROPN
ertr-505	10	42	)	)	PUNCT
ertr-505	10	43	,	,	PUNCT
ertr-505	10	44	brazil	brazil	PROPN
ertr-505	10	45	.	.	PUNCT
ertr-505	11	1	his	his	PRON
ertr-505	11	2	main	main	ADJ
ertr-505	11	3	interests	interest	NOUN
ertr-505	11	4	are	be	AUX
ertr-505	11	5	information	information	NOUN
ertr-505	11	6	technology	technology	NOUN
ertr-505	11	7	and	and	CCONJ
ertr-505	11	8	communication	communication	NOUN
ertr-505	11	9	(	(	PUNCT
ertr-505	11	10	ict	ict	PROPN
ertr-505	11	11	)	)	PUNCT
ertr-505	11	12	in	in	ADP
ertr-505	11	13	tourism	tourism	NOUN
ertr-505	11	14	,	,	PUNCT
ertr-505	11	15	and	and	CCONJ
ertr-505	11	16	ict	ict	NOUN
ertr-505	11	17	adoption	adoption	NOUN
ertr-505	11	18	in	in	ADP
ertr-505	11	19	tourism	tourism	NOUN
ertr-505	11	20	.	.	PUNCT
ertr-505	12	1	dr	dr	PROPN
ertr-505	12	2	.	.	PROPN
ertr-505	12	3	luiz	luiz	PROPN
ertr-505	12	4	mendes	mendes	PROPN
ertr-505	12	5	-	-	PUNCT
ertr-505	12	6	filho	filho	PROPN
ertr-505	12	7	is	be	AUX
ertr-505	12	8	assistant	assistant	ADJ
ertr-505	12	9	professor	professor	NOUN
ertr-505	12	10	in	in	ADP
ertr-505	12	11	the	the	DET
ertr-505	12	12	department	department	NOUN
ertr-505	12	13	of	of	ADP
ertr-505	12	14	tourism	tourism	NOUN
ertr-505	12	15	and	and	CCONJ
ertr-505	12	16	is	be	AUX
ertr-505	12	17	director	director	NOUN
ertr-505	12	18	of	of	ADP
ertr-505	12	19	tourism	tourism	NOUN
ertr-505	12	20	management	management	NOUN
ertr-505	12	21	studies	study	NOUN
ertr-505	12	22	research	research	NOUN
ertr-505	12	23	lab	lab	NOUN
ertr-505	12	24	(	(	PUNCT
ertr-505	12	25	gestur	gestur	NOUN
ertr-505	12	26	)	)	PUNCT
ertr-505	12	27	at	at	ADP
ertr-505	12	28	ufrn	ufrn	PROPN
ertr-505	12	29	,	,	PUNCT
ertr-505	12	30	brazil	brazil	PROPN
ertr-505	12	31	.	.	PUNCT
ertr-505	13	1	he	he	PRON
ertr-505	13	2	is	be	AUX
ertr-505	13	3	also	also	ADV
ertr-505	13	4	researcher	researcher	NOUN
ertr-505	13	5	in	in	ADP
ertr-505	13	6	the	the	DET
ertr-505	13	7	brazilian	brazilian	ADJ
ertr-505	13	8	national	national	PROPN
ertr-505	13	9	council	council	PROPN
ertr-505	13	10	for	for	ADP
ertr-505	13	11	scientific	scientific	ADJ
ertr-505	13	12	and	and	CCONJ
ertr-505	13	13	technological	technological	ADJ
ertr-505	13	14	development	development	NOUN
ertr-505	13	15	(	(	PUNCT
ertr-505	13	16	cnpq	cnpq	NOUN
ertr-505	13	17	brazilian	brazilian	ADJ
ertr-505	13	18	federal	federal	ADJ
ertr-505	13	19	government	government	NOUN
ertr-505	13	20	organization	organization	NOUN
ertr-505	13	21	)	)	PUNCT
ertr-505	13	22	.	.	PUNCT
ertr-505	14	1	ulrike	ulrike	PROPN
ertr-505	14	2	gretzel	gretzel	PROPN
ertr-505	14	3	is	be	AUX
ertr-505	14	4	a	a	DET
ertr-505	14	5	senior	senior	ADJ
ertr-505	14	6	fellow	fellow	NOUN
ertr-505	14	7	at	at	ADP
ertr-505	14	8	the	the	DET
ertr-505	14	9	usc	usc	PROPN
ertr-505	14	10	center	center	PROPN
ertr-505	14	11	for	for	ADP
ertr-505	14	12	public	public	ADJ
ertr-505	14	13	relations	relation	NOUN
ertr-505	14	14	.	.	PUNCT
ertr-505	15	1	her	her	PRON
ertr-505	15	2	research	research	NOUN
ertr-505	15	3	focuses	focus	VERB
ertr-505	15	4	on	on	ADP
ertr-505	15	5	persuasion	persuasion	NOUN
ertr-505	15	6	,	,	PUNCT
ertr-505	15	7	technology	technology	NOUN
ertr-505	15	8	-	-	PUNCT
ertr-505	15	9	mediated	mediate	VERB
ertr-505	15	10	experiences	experience	NOUN
ertr-505	15	11	and	and	CCONJ
ertr-505	15	12	human	human	ADJ
ertr-505	15	13	-	-	PUNCT
ertr-505	15	14	technology	technology	NOUN
ertr-505	15	15	interaction	interaction	NOUN
ertr-505	15	16	in	in	ADP
ertr-505	15	17	the	the	DET
ertr-505	15	18	context	context	NOUN
ertr-505	15	19	of	of	ADP
ertr-505	15	20	tourism	tourism	NOUN
ertr-505	15	21	.	.	PUNCT
ertr-505	16	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	17	1	e	e	X
ertr-505	17	2	-	-	NOUN
ertr-505	17	3	review	review	NOUN
ertr-505	17	4	of	of	ADP
ertr-505	17	5	tourism	tourism	NOUN
ertr-505	17	6	research	research	NOUN
ertr-505	17	7	(	(	PUNCT
ertr-505	17	8	ertr	ertr	NOUN
ertr-505	17	9	)	)	PUNCT
ertr-505	17	10	,	,	PUNCT
ertr-505	17	11	vol	vol	NOUN
ertr-505	17	12	.	.	PROPN
ertr-505	17	13	17	17	NUM
ertr-505	17	14	,	,	PUNCT
ertr-505	17	15	no	no	INTJ
ertr-505	17	16	.	.	NOUN
ertr-505	17	17	2	2	NUM
ertr-505	17	18	,	,	PUNCT
ertr-505	17	19	2019	2019	NUM
ertr-505	17	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	17	21	206	206	NUM
ertr-505	17	22	introduction	introduction	NOUN
ertr-505	17	23	according	accord	VERB
ertr-505	17	24	to	to	ADP
ertr-505	17	25	institutional	institutional	ADJ
ertr-505	17	26	theory	theory	NOUN
ertr-505	17	27	,	,	PUNCT
ertr-505	17	28	institutional	institutional	ADJ
ertr-505	17	29	pressures	pressure	NOUN
ertr-505	17	30	lead	lead	VERB
ertr-505	17	31	to	to	ADP
ertr-505	17	32	isomorphism	isomorphism	NOUN
ertr-505	17	33	in	in	ADP
ertr-505	17	34	the	the	DET
ertr-505	17	35	adoption	adoption	NOUN
ertr-505	17	36	of	of	ADP
ertr-505	17	37	organizational	organizational	ADJ
ertr-505	17	38	practices	practice	NOUN
ertr-505	17	39	(	(	PUNCT
ertr-505	17	40	such	such	ADJ
ertr-505	17	41	as	as	ADP
ertr-505	17	42	the	the	DET
ertr-505	17	43	use	use	NOUN
ertr-505	17	44	of	of	ADP
ertr-505	17	45	technology	technology	NOUN
ertr-505	17	46	)	)	PUNCT
ertr-505	17	47	(	(	PUNCT
ertr-505	17	48	hassan	hassan	PROPN
ertr-505	17	49	,	,	PUNCT
ertr-505	17	50	2008	2008	NUM
ertr-505	17	51	)	)	PUNCT
ertr-505	17	52	.	.	PUNCT
ertr-505	18	1	isomorphism	isomorphism	NOUN
ertr-505	18	2	per	per	ADP
ertr-505	18	3	se	se	X
ertr-505	18	4	is	be	AUX
ertr-505	18	5	important	important	ADJ
ertr-505	18	6	to	to	PART
ertr-505	18	7	detect	detect	VERB
ertr-505	18	8	because	because	SCONJ
ertr-505	18	9	it	it	PRON
ertr-505	18	10	implies	imply	VERB
ertr-505	18	11	that	that	SCONJ
ertr-505	18	12	a	a	DET
ertr-505	18	13	certain	certain	ADJ
ertr-505	18	14	technology	technology	NOUN
ertr-505	18	15	has	have	AUX
ertr-505	18	16	become	become	VERB
ertr-505	18	17	"	"	PUNCT
ertr-505	18	18	standard	standard	ADJ
ertr-505	18	19	practice	practice	NOUN
ertr-505	18	20	"	"	PUNCT
ertr-505	18	21	.	.	PUNCT
ertr-505	19	1	while	while	SCONJ
ertr-505	19	2	most	most	ADJ
ertr-505	19	3	technology	technology	NOUN
ertr-505	19	4	adoption	adoption	NOUN
ertr-505	19	5	research	research	NOUN
ertr-505	19	6	in	in	ADP
ertr-505	19	7	tourism	tourism	NOUN
ertr-505	19	8	focuses	focus	VERB
ertr-505	19	9	on	on	ADP
ertr-505	19	10	innovation	innovation	NOUN
ertr-505	19	11	,	,	PUNCT
ertr-505	19	12	competitive	competitive	ADJ
ertr-505	19	13	advantages	advantage	NOUN
ertr-505	19	14	and	and	CCONJ
ertr-505	19	15	other	other	ADJ
ertr-505	19	16	organizational	organizational	ADJ
ertr-505	19	17	gains	gain	NOUN
ertr-505	19	18	such	such	ADJ
ertr-505	19	19	as	as	ADP
ertr-505	19	20	efficiency	efficiency	NOUN
ertr-505	19	21	,	,	PUNCT
ertr-505	19	22	scott	scott	PROPN
ertr-505	19	23	(	(	PUNCT
ertr-505	19	24	2001	2001	NUM
ertr-505	19	25	)	)	PUNCT
ertr-505	19	26	suggests	suggest	VERB
ertr-505	19	27	that	that	SCONJ
ertr-505	19	28	an	an	DET
ertr-505	19	29	organization	organization	NOUN
ertr-505	19	30	sometimes	sometimes	ADV
ertr-505	19	31	makes	make	VERB
ertr-505	19	32	choices	choice	NOUN
ertr-505	19	33	simply	simply	ADV
ertr-505	19	34	based	base	VERB
ertr-505	19	35	on	on	ADP
ertr-505	19	36	its	its	PRON
ertr-505	19	37	desire	desire	NOUN
ertr-505	19	38	to	to	PART
ertr-505	19	39	survive	survive	VERB
ertr-505	19	40	.	.	PUNCT
ertr-505	20	1	for	for	ADP
ertr-505	20	2	example	example	NOUN
ertr-505	20	3	,	,	PUNCT
ertr-505	20	4	the	the	DET
ertr-505	20	5	adoption	adoption	NOUN
ertr-505	20	6	of	of	ADP
ertr-505	20	7	a	a	DET
ertr-505	20	8	mature	mature	ADJ
ertr-505	20	9	technology	technology	NOUN
ertr-505	20	10	does	do	AUX
ertr-505	20	11	n't	not	PART
ertr-505	20	12	provide	provide	VERB
ertr-505	20	13	any	any	DET
ertr-505	20	14	competitive	competitive	ADJ
ertr-505	20	15	advantage	advantage	NOUN
ertr-505	20	16	but	but	CCONJ
ertr-505	20	17	not	not	PART
ertr-505	20	18	using	use	VERB
ertr-505	20	19	it	it	PRON
ertr-505	20	20	might	might	AUX
ertr-505	20	21	significantly	significantly	ADV
ertr-505	20	22	hurt	hurt	VERB
ertr-505	20	23	the	the	DET
ertr-505	20	24	establishment	establishment	NOUN
ertr-505	20	25	.	.	PUNCT
ertr-505	21	1	such	such	ADJ
ertr-505	21	2	technology	technology	NOUN
ertr-505	21	3	adoption	adoption	NOUN
ertr-505	21	4	decisions	decision	NOUN
ertr-505	21	5	may	may	AUX
ertr-505	21	6	guarantee	guarantee	VERB
ertr-505	21	7	survival	survival	NOUN
ertr-505	21	8	but	but	CCONJ
ertr-505	21	9	also	also	ADV
ertr-505	21	10	restrict	restrict	VERB
ertr-505	21	11	the	the	DET
ertr-505	21	12	autonomy	autonomy	NOUN
ertr-505	21	13	of	of	ADP
ertr-505	21	14	organizations	organization	NOUN
ertr-505	21	15	(	(	PUNCT
ertr-505	21	16	krell	krell	PROPN
ertr-505	21	17	,	,	PUNCT
ertr-505	21	18	matook	matook	NOUN
ertr-505	21	19	,	,	PUNCT
ertr-505	21	20	rohde	rohde	PROPN
ertr-505	21	21	,	,	PUNCT
ertr-505	21	22	2016	2016	NUM
ertr-505	21	23	)	)	PUNCT
ertr-505	21	24	.	.	PUNCT
ertr-505	22	1	the	the	DET
ertr-505	22	2	aim	aim	NOUN
ertr-505	22	3	of	of	ADP
ertr-505	22	4	this	this	DET
ertr-505	22	5	paper	paper	NOUN
ertr-505	22	6	is	be	AUX
ertr-505	22	7	to	to	PART
ertr-505	22	8	explore	explore	VERB
ertr-505	22	9	isomorphism	isomorphism	NOUN
ertr-505	22	10	among	among	ADP
ertr-505	22	11	hotels	hotel	NOUN
ertr-505	22	12	in	in	ADP
ertr-505	22	13	terms	term	NOUN
ertr-505	22	14	of	of	ADP
ertr-505	22	15	their	their	PRON
ertr-505	22	16	marketing	marketing	NOUN
ertr-505	22	17	-	-	PUNCT
ertr-505	22	18	related	relate	VERB
ertr-505	22	19	ict	ict	NOUN
ertr-505	22	20	practices	practice	NOUN
ertr-505	22	21	to	to	PART
ertr-505	22	22	provide	provide	VERB
ertr-505	22	23	an	an	DET
ertr-505	22	24	alternative	alternative	ADJ
ertr-505	22	25	perspective	perspective	NOUN
ertr-505	22	26	on	on	ADP
ertr-505	22	27	their	their	PRON
ertr-505	22	28	technology	technology	NOUN
ertr-505	22	29	adoption	adoption	NOUN
ertr-505	22	30	decisions	decision	NOUN
ertr-505	22	31	.	.	PUNCT
ertr-505	23	1	weerakkody	weerakkody	NOUN
ertr-505	23	2	,	,	PUNCT
ertr-505	23	3	dwivedi	dwivedi	PROPN
ertr-505	23	4	&	&	CCONJ
ertr-505	23	5	irani	irani	PROPN
ertr-505	23	6	(	(	PUNCT
ertr-505	23	7	2009	2009	NUM
ertr-505	23	8	)	)	PUNCT
ertr-505	23	9	suggest	suggest	VERB
ertr-505	23	10	that	that	SCONJ
ertr-505	23	11	the	the	DET
ertr-505	23	12	value	value	NOUN
ertr-505	23	13	of	of	ADP
ertr-505	23	14	institutional	institutional	ADJ
ertr-505	23	15	theory	theory	NOUN
ertr-505	23	16	lies	lie	VERB
ertr-505	23	17	in	in	ADP
ertr-505	23	18	helping	helping	AUX
ertr-505	23	19	understand	understand	VERB
ertr-505	23	20	how	how	SCONJ
ertr-505	23	21	external	external	ADJ
ertr-505	23	22	pressures	pressure	NOUN
ertr-505	23	23	affect	affect	VERB
ertr-505	23	24	the	the	DET
ertr-505	23	25	operations	operation	NOUN
ertr-505	23	26	of	of	ADP
ertr-505	23	27	organizations	organization	NOUN
ertr-505	23	28	.	.	PUNCT
ertr-505	24	1	in	in	ADP
ertr-505	24	2	the	the	DET
ertr-505	24	3	services	service	NOUN
ertr-505	24	4	sector	sector	NOUN
ertr-505	24	5	,	,	PUNCT
ertr-505	24	6	more	more	ADV
ertr-505	24	7	specifically	specifically	ADV
ertr-505	24	8	in	in	ADP
ertr-505	24	9	tourism	tourism	NOUN
ertr-505	24	10	,	,	PUNCT
ertr-505	24	11	institutional	institutional	ADJ
ertr-505	24	12	theory	theory	NOUN
ertr-505	24	13	has	have	AUX
ertr-505	24	14	been	be	AUX
ertr-505	24	15	used	use	VERB
ertr-505	24	16	in	in	ADP
ertr-505	24	17	a	a	DET
ertr-505	24	18	limited	limited	ADJ
ertr-505	24	19	way	way	NOUN
ertr-505	24	20	by	by	ADP
ertr-505	24	21	de	de	X
ertr-505	24	22	grosbois	grosbois	NOUN
ertr-505	24	23	(	(	PUNCT
ertr-505	24	24	2016	2016	NUM
ertr-505	24	25	)	)	PUNCT
ertr-505	24	26	,	,	PUNCT
ertr-505	24	27	and	and	CCONJ
ertr-505	24	28	relating	relate	VERB
ertr-505	24	29	to	to	ADP
ertr-505	24	30	technology	technology	NOUN
ertr-505	24	31	adoption	adoption	NOUN
ertr-505	24	32	by	by	ADP
ertr-505	24	33	gretzel	gretzel	ADJ
ertr-505	24	34	,	,	PUNCT
ertr-505	24	35	mendesfilho	mendesfilho	ADJ
ertr-505	24	36	,	,	PUNCT
ertr-505	24	37	lobianco	lobianco	NOUN
ertr-505	24	38	,	,	PUNCT
ertr-505	24	39	alonso	alonso	PROPN
ertr-505	24	40	-	-	PUNCT
ertr-505	24	41	vasquez	vasquez	PROPN
ertr-505	24	42	,	,	PUNCT
ertr-505	24	43	&	&	CCONJ
ertr-505	24	44	mistilis	mistilis	PROPN
ertr-505	24	45	(	(	PUNCT
ertr-505	24	46	2017	2017	NUM
ertr-505	24	47	)	)	PUNCT
ertr-505	24	48	.	.	PUNCT
ertr-505	25	1	studies	study	NOUN
ertr-505	25	2	that	that	PRON
ertr-505	25	3	discuss	discuss	VERB
ertr-505	25	4	technology	technology	NOUN
ertr-505	25	5	adoption	adoption	NOUN
ertr-505	25	6	by	by	ADP
ertr-505	25	7	tourism	tourism	NOUN
ertr-505	25	8	operators	operator	NOUN
ertr-505	25	9	are	be	AUX
ertr-505	25	10	typically	typically	ADV
ertr-505	25	11	focused	focus	VERB
ertr-505	25	12	on	on	ADP
ertr-505	25	13	identifying	identify	VERB
ertr-505	25	14	organizational	organizational	ADJ
ertr-505	25	15	diversity	diversity	NOUN
ertr-505	25	16	in	in	ADP
ertr-505	25	17	ict	ict	NOUN
ertr-505	25	18	adoption	adoption	NOUN
ertr-505	25	19	and	and	CCONJ
ertr-505	25	20	use	use	NOUN
ertr-505	25	21	:	:	PUNCT
ertr-505	25	22	on	on	ADP
ertr-505	25	23	factors	factor	NOUN
ertr-505	25	24	that	that	PRON
ertr-505	25	25	differentiate	differentiate	VERB
ertr-505	25	26	the	the	DET
ertr-505	25	27	organization	organization	NOUN
ertr-505	25	28	's	's	PART
ertr-505	25	29	patterns	pattern	NOUN
ertr-505	25	30	from	from	ADP
ertr-505	25	31	its	its	PRON
ertr-505	25	32	peers	peer	NOUN
ertr-505	25	33	in	in	ADP
ertr-505	25	34	relation	relation	NOUN
ertr-505	25	35	to	to	ADP
ertr-505	25	36	the	the	DET
ertr-505	25	37	use	use	NOUN
ertr-505	25	38	of	of	ADP
ertr-505	25	39	a	a	DET
ertr-505	25	40	particular	particular	ADJ
ertr-505	25	41	technology	technology	NOUN
ertr-505	25	42	(	(	PUNCT
ertr-505	25	43	gretzel	gretzel	PROPN
ertr-505	25	44	et	et	PROPN
ertr-505	25	45	al	al	PROPN
ertr-505	25	46	.	.	PROPN
ertr-505	25	47	,	,	PUNCT
ertr-505	25	48	2017	2017	NUM
ertr-505	25	49	)	)	PUNCT
ertr-505	25	50	.	.	PUNCT
ertr-505	26	1	there	there	PRON
ertr-505	26	2	is	be	VERB
ertr-505	26	3	therefore	therefore	ADV
ertr-505	26	4	a	a	DET
ertr-505	26	5	great	great	ADJ
ertr-505	26	6	need	need	NOUN
ertr-505	26	7	for	for	ADP
ertr-505	26	8	more	more	ADJ
ertr-505	26	9	research	research	NOUN
ertr-505	26	10	in	in	ADP
ertr-505	26	11	tourism	tourism	NOUN
ertr-505	26	12	,	,	PUNCT
ertr-505	26	13	and	and	CCONJ
ertr-505	26	14	specifically	specifically	ADV
ertr-505	26	15	regarding	regard	VERB
ertr-505	26	16	technology	technology	NOUN
ertr-505	26	17	adoption	adoption	NOUN
ertr-505	26	18	in	in	ADP
ertr-505	26	19	tourism	tourism	NOUN
ertr-505	26	20	,	,	PUNCT
ertr-505	26	21	that	that	PRON
ertr-505	26	22	uses	use	VERB
ertr-505	26	23	an	an	DET
ertr-505	26	24	institutional	institutional	ADJ
ertr-505	26	25	theory	theory	NOUN
ertr-505	26	26	perspective	perspective	NOUN
ertr-505	26	27	(	(	PUNCT
ertr-505	26	28	gyau	gyau	NOUN
ertr-505	26	29	and	and	CCONJ
ertr-505	26	30	stringer	stringer	NOUN
ertr-505	26	31	,	,	PUNCT
ertr-505	26	32	2011	2011	NUM
ertr-505	26	33	)	)	PUNCT
ertr-505	26	34	.	.	PUNCT
ertr-505	27	1	institutional	institutional	ADJ
ertr-505	27	2	perspectives	perspective	NOUN
ertr-505	27	3	offer	offer	VERB
ertr-505	27	4	an	an	DET
ertr-505	27	5	important	important	ADJ
ertr-505	27	6	alternative	alternative	NOUN
ertr-505	27	7	to	to	ADP
ertr-505	27	8	understanding	understand	VERB
ertr-505	27	9	the	the	DET
ertr-505	27	10	adoption	adoption	NOUN
ertr-505	27	11	of	of	ADP
ertr-505	27	12	technology	technology	NOUN
ertr-505	27	13	in	in	ADP
ertr-505	27	14	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	27	15	e	e	NOUN
ertr-505	27	16	-	-	NOUN
ertr-505	27	17	review	review	NOUN
ertr-505	27	18	of	of	ADP
ertr-505	27	19	tourism	tourism	NOUN
ertr-505	27	20	research	research	NOUN
ertr-505	27	21	(	(	PUNCT
ertr-505	27	22	ertr	ertr	NOUN
ertr-505	27	23	)	)	PUNCT
ertr-505	27	24	,	,	PUNCT
ertr-505	27	25	vol	vol	NOUN
ertr-505	27	26	.	.	PROPN
ertr-505	27	27	17	17	NUM
ertr-505	27	28	,	,	PUNCT
ertr-505	27	29	no	no	INTJ
ertr-505	27	30	.	.	NOUN
ertr-505	27	31	2	2	NUM
ertr-505	27	32	,	,	PUNCT
ertr-505	27	33	2019	2019	NUM
ertr-505	27	34	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	27	35	207	207	NUM
ertr-505	27	36	tourism	tourism	NOUN
ertr-505	27	37	,	,	PUNCT
ertr-505	27	38	a	a	DET
ertr-505	27	39	dynamic	dynamic	ADJ
ertr-505	27	40	industry	industry	NOUN
ertr-505	27	41	with	with	ADP
ertr-505	27	42	strong	strong	ADJ
ertr-505	27	43	environmental	environmental	ADJ
ertr-505	27	44	interference	interference	NOUN
ertr-505	27	45	and	and	CCONJ
ertr-505	27	46	a	a	DET
ertr-505	27	47	plethora	plethora	NOUN
ertr-505	27	48	of	of	ADP
ertr-505	27	49	regulations	regulation	NOUN
ertr-505	27	50	.	.	PUNCT
ertr-505	28	1	the	the	DET
ertr-505	28	2	emerging	emerge	VERB
ertr-505	28	3	brazilian	brazilian	ADJ
ertr-505	28	4	hospitality	hospitality	NOUN
ertr-505	28	5	and	and	CCONJ
ertr-505	28	6	tourism	tourism	NOUN
ertr-505	28	7	sector	sector	NOUN
ertr-505	28	8	offers	offer	VERB
ertr-505	28	9	a	a	DET
ertr-505	28	10	rich	rich	ADJ
ertr-505	28	11	case	case	NOUN
ertr-505	28	12	study	study	NOUN
ertr-505	28	13	to	to	PART
ertr-505	28	14	explore	explore	VERB
ertr-505	28	15	processes	process	NOUN
ertr-505	28	16	related	relate	VERB
ertr-505	28	17	to	to	ADP
ertr-505	28	18	the	the	DET
ertr-505	28	19	adoption	adoption	NOUN
ertr-505	28	20	of	of	ADP
ertr-505	28	21	technology	technology	NOUN
ertr-505	28	22	in	in	ADP
ertr-505	28	23	hotels	hotel	NOUN
ertr-505	28	24	.	.	PUNCT
ertr-505	29	1	the	the	DET
ertr-505	29	2	brazilian	brazilian	ADJ
ertr-505	29	3	tourism	tourism	NOUN
ertr-505	29	4	gdp	gdp	NOUN
ertr-505	29	5	grew	grow	VERB
ertr-505	29	6	3.1	3.1	NUM
ertr-505	29	7	%	%	NOUN
ertr-505	29	8	in	in	ADP
ertr-505	29	9	2018	2018	NUM
ertr-505	29	10	according	accord	VERB
ertr-505	29	11	to	to	ADP
ertr-505	29	12	the	the	DET
ertr-505	29	13	world	world	NOUN
ertr-505	29	14	travel	travel	PROPN
ertr-505	29	15	&	&	CCONJ
ertr-505	29	16	council	council	PROPN
ertr-505	29	17	(	(	PUNCT
ertr-505	29	18	wttc	wttc	PROPN
ertr-505	29	19	)	)	PUNCT
ertr-505	29	20	(	(	PUNCT
ertr-505	29	21	2019	2019	NUM
ertr-505	29	22	)	)	PUNCT
ertr-505	29	23	,	,	PUNCT
ertr-505	29	24	one	one	NUM
ertr-505	29	25	of	of	ADP
ertr-505	29	26	the	the	DET
ertr-505	29	27	highest	high	ADJ
ertr-505	29	28	in	in	ADP
ertr-505	29	29	south	south	PROPN
ertr-505	29	30	america	america	PROPN
ertr-505	29	31	,	,	PUNCT
ertr-505	29	32	twice	twice	ADV
ertr-505	29	33	that	that	PRON
ertr-505	29	34	of	of	ADP
ertr-505	29	35	the	the	DET
ertr-505	29	36	brazilian	brazilian	ADJ
ertr-505	29	37	economy	economy	NOUN
ertr-505	29	38	.	.	PUNCT
ertr-505	30	1	it	it	PRON
ertr-505	30	2	is	be	AUX
ertr-505	30	3	also	also	ADV
ertr-505	30	4	a	a	DET
ertr-505	30	5	dynamic	dynamic	ADJ
ertr-505	30	6	market	market	NOUN
ertr-505	30	7	for	for	ADP
ertr-505	30	8	information	information	NOUN
ertr-505	30	9	and	and	CCONJ
ertr-505	30	10	communication	communication	NOUN
ertr-505	30	11	technology	technology	NOUN
ertr-505	30	12	(	(	PUNCT
ertr-505	30	13	ict	ict	PROPN
ertr-505	30	14	)	)	PUNCT
ertr-505	30	15	.	.	PUNCT
ertr-505	31	1	according	accord	VERB
ertr-505	31	2	to	to	ADP
ertr-505	31	3	the	the	DET
ertr-505	31	4	associação	associação	PROPN
ertr-505	31	5	brasileira	brasileira	PROPN
ertr-505	31	6	de	de	PROPN
ertr-505	31	7	empresas	empresas	PROPN
ertr-505	31	8	de	de	PROPN
ertr-505	31	9	software	software	PROPN
ertr-505	31	10	(	(	PUNCT
ertr-505	31	11	abes	abes	PROPN
ertr-505	31	12	)	)	PUNCT
ertr-505	31	13	the	the	DET
ertr-505	31	14	ict	ict	PROPN
ertr-505	31	15	market	market	NOUN
ertr-505	31	16	in	in	ADP
ertr-505	31	17	brazil	brazil	PROPN
ertr-505	31	18	increased	increase	VERB
ertr-505	31	19	9.8	9.8	NUM
ertr-505	31	20	%	%	NOUN
ertr-505	31	21	in	in	ADP
ertr-505	31	22	2018	2018	NUM
ertr-505	31	23	(	(	PUNCT
ertr-505	31	24	abes	abe	NOUN
ertr-505	31	25	,	,	PUNCT
ertr-505	31	26	2019	2019	NUM
ertr-505	31	27	)	)	PUNCT
ertr-505	31	28	,	,	PUNCT
ertr-505	31	29	more	more	ADJ
ertr-505	31	30	than	than	ADP
ertr-505	31	31	twice	twice	DET
ertr-505	31	32	the	the	DET
ertr-505	31	33	initial	initial	ADJ
ertr-505	31	34	forecast	forecast	NOUN
ertr-505	31	35	value	value	NOUN
ertr-505	31	36	for	for	ADP
ertr-505	31	37	the	the	DET
ertr-505	31	38	year	year	NOUN
ertr-505	31	39	.	.	PUNCT
ertr-505	32	1	the	the	DET
ertr-505	32	2	northeast	northeast	NOUN
ertr-505	32	3	of	of	ADP
ertr-505	32	4	brazil	brazil	PROPN
ertr-505	32	5	is	be	AUX
ertr-505	32	6	a	a	DET
ertr-505	32	7	particularly	particularly	ADV
ertr-505	32	8	important	important	ADJ
ertr-505	32	9	tourism	tourism	NOUN
ertr-505	32	10	region	region	NOUN
ertr-505	32	11	.	.	PUNCT
ertr-505	33	1	the	the	DET
ertr-505	33	2	2016	2016	NUM
ertr-505	33	3	brazilian	brazilian	ADJ
ertr-505	33	4	housing	housing	NOUN
ertr-505	33	5	market	market	NOUN
ertr-505	33	6	(	(	PUNCT
ertr-505	33	7	ibge	ibge	NOUN
ertr-505	33	8	,	,	PUNCT
ertr-505	33	9	2017	2017	NUM
ertr-505	33	10	)	)	PUNCT
ertr-505	33	11	,	,	PUNCT
ertr-505	33	12	showed	show	VERB
ertr-505	33	13	31.3	31.3	NUM
ertr-505	33	14	thousand	thousand	NUM
ertr-505	33	15	establishments	establishment	NOUN
ertr-505	33	16	in	in	ADP
ertr-505	33	17	the	the	DET
ertr-505	33	18	country	country	NOUN
ertr-505	33	19	,	,	PUNCT
ertr-505	33	20	with	with	ADP
ertr-505	33	21	one	one	NUM
ertr-505	33	22	million	million	NUM
ertr-505	33	23	housing	housing	NOUN
ertr-505	33	24	units	unit	NOUN
ertr-505	33	25	(	(	PUNCT
ertr-505	33	26	suites	suite	NOUN
ertr-505	33	27	,	,	PUNCT
ertr-505	33	28	bedrooms	bedroom	NOUN
ertr-505	33	29	,	,	PUNCT
ertr-505	33	30	chalets	chalet	NOUN
ertr-505	33	31	)	)	PUNCT
ertr-505	33	32	and	and	CCONJ
ertr-505	33	33	2.4	2.4	NUM
ertr-505	33	34	million	million	NUM
ertr-505	33	35	beds	bed	NOUN
ertr-505	33	36	.	.	PUNCT
ertr-505	34	1	hotels	hotel	NOUN
ertr-505	34	2	accounted	account	VERB
ertr-505	34	3	for	for	ADP
ertr-505	34	4	47.9	47.9	NUM
ertr-505	34	5	%	%	NOUN
ertr-505	34	6	of	of	ADP
ertr-505	34	7	all	all	DET
ertr-505	34	8	establishments	establishment	NOUN
ertr-505	34	9	.	.	PUNCT
ertr-505	35	1	in	in	ADP
ertr-505	35	2	the	the	DET
ertr-505	35	3	yearbook	yearbook	NOUN
ertr-505	35	4	published	publish	VERB
ertr-505	35	5	by	by	ADP
ertr-505	35	6	braztoa	braztoa	NOUN
ertr-505	35	7	(	(	PUNCT
ertr-505	35	8	2017	2017	NUM
ertr-505	35	9	)	)	PUNCT
ertr-505	35	10	,	,	PUNCT
ertr-505	35	11	the	the	DET
ertr-505	35	12	region	region	NOUN
ertr-505	35	13	is	be	AUX
ertr-505	35	14	at	at	ADP
ertr-505	35	15	the	the	DET
ertr-505	35	16	top	top	NOUN
ertr-505	35	17	in	in	ADP
ertr-505	35	18	terms	term	NOUN
ertr-505	35	19	of	of	ADP
ertr-505	35	20	domestic	domestic	ADJ
ertr-505	35	21	tourism	tourism	NOUN
ertr-505	35	22	revenue	revenue	NOUN
ertr-505	35	23	,	,	PUNCT
ertr-505	35	24	with	with	ADP
ertr-505	35	25	67.4	67.4	NUM
ertr-505	35	26	%	%	NOUN
ertr-505	35	27	followed	follow	VERB
ertr-505	35	28	by	by	ADP
ertr-505	35	29	the	the	DET
ertr-505	35	30	southeast	southeast	NOUN
ertr-505	35	31	with	with	ADP
ertr-505	35	32	13.7	13.7	NUM
ertr-505	35	33	%	%	NOUN
ertr-505	35	34	.	.	PUNCT
ertr-505	36	1	the	the	DET
ertr-505	36	2	national	national	ADJ
ertr-505	36	3	average	average	NOUN
ertr-505	36	4	of	of	ADP
ertr-505	36	5	beds	bed	NOUN
ertr-505	36	6	per	per	ADP
ertr-505	36	7	establishment	establishment	NOUN
ertr-505	36	8	is	be	AUX
ertr-505	36	9	77	77	NUM
ertr-505	36	10	,	,	PUNCT
ertr-505	36	11	the	the	DET
ertr-505	36	12	state	state	NOUN
ertr-505	36	13	of	of	ADP
ertr-505	36	14	rio	rio	PROPN
ertr-505	36	15	grande	grande	PROPN
ertr-505	36	16	do	do	VERB
ertr-505	36	17	norte	norte	NOUN
ertr-505	36	18	at	at	ADP
ertr-505	36	19	the	the	DET
ertr-505	36	20	northeast	northeast	ADJ
ertr-505	36	21	region	region	NOUN
ertr-505	36	22	had	have	VERB
ertr-505	36	23	a	a	DET
ertr-505	36	24	higher	high	ADJ
ertr-505	36	25	average	average	NOUN
ertr-505	36	26	,	,	PUNCT
ertr-505	36	27	with	with	ADP
ertr-505	36	28	79	79	NUM
ertr-505	36	29	beds	bed	NOUN
ertr-505	36	30	per	per	ADP
ertr-505	36	31	establishment	establishment	NOUN
ertr-505	36	32	(	(	PUNCT
ertr-505	36	33	ibge	ibge	NOUN
ertr-505	36	34	,	,	PUNCT
ertr-505	36	35	2017	2017	NUM
ertr-505	36	36	)	)	PUNCT
ertr-505	36	37	.	.	PUNCT
ertr-505	37	1	its	its	PRON
ertr-505	37	2	capital	capital	NOUN
ertr-505	37	3	,	,	PUNCT
ertr-505	37	4	natal	natal	NOUN
ertr-505	37	5	,	,	PUNCT
ertr-505	37	6	has	have	AUX
ertr-505	37	7	been	be	AUX
ertr-505	37	8	named	name	VERB
ertr-505	37	9	ninth	ninth	ADJ
ertr-505	37	10	best	good	ADJ
ertr-505	37	11	tourist	tourist	NOUN
ertr-505	37	12	destination	destination	NOUN
ertr-505	37	13	in	in	ADP
ertr-505	37	14	brazil	brazil	PROPN
ertr-505	37	15	by	by	ADP
ertr-505	37	16	the	the	DET
ertr-505	37	17	travelers	traveler	NOUN
ertr-505	37	18	'	'	PART
ertr-505	37	19	choice	choice	NOUN
ertr-505	37	20	awards	award	NOUN
ertr-505	37	21	promoted	promote	VERB
ertr-505	37	22	by	by	ADP
ertr-505	37	23	tripadvisor	tripadvisor	PROPN
ertr-505	37	24	(	(	PUNCT
ertr-505	37	25	2016	2016	NUM
ertr-505	37	26	)	)	PUNCT
ertr-505	37	27	.	.	PUNCT
ertr-505	38	1	given	give	VERB
ertr-505	38	2	the	the	DET
ertr-505	38	3	importance	importance	NOUN
ertr-505	38	4	of	of	ADP
ertr-505	38	5	the	the	DET
ertr-505	38	6	northeast	northeast	ADJ
ertr-505	38	7	region	region	NOUN
ertr-505	38	8	for	for	ADP
ertr-505	38	9	tourism	tourism	NOUN
ertr-505	38	10	in	in	ADP
ertr-505	38	11	brazil	brazil	PROPN
ertr-505	38	12	and	and	CCONJ
ertr-505	38	13	the	the	DET
ertr-505	38	14	prominence	prominence	NOUN
ertr-505	38	15	received	receive	VERB
ertr-505	38	16	by	by	ADP
ertr-505	38	17	natal	natal	NOUN
ertr-505	38	18	,	,	PUNCT
ertr-505	38	19	the	the	DET
ertr-505	38	20	city	city	NOUN
ertr-505	38	21	was	be	AUX
ertr-505	38	22	chosen	choose	VERB
ertr-505	38	23	as	as	ADP
ertr-505	38	24	the	the	DET
ertr-505	38	25	research	research	NOUN
ertr-505	38	26	context	context	NOUN
ertr-505	38	27	to	to	PART
ertr-505	38	28	examine	examine	VERB
ertr-505	38	29	isomorphism	isomorphism	NOUN
ertr-505	38	30	in	in	ADP
ertr-505	38	31	the	the	DET
ertr-505	38	32	technology	technology	NOUN
ertr-505	38	33	practices	practice	NOUN
ertr-505	38	34	of	of	ADP
ertr-505	38	35	hotels	hotel	NOUN
ertr-505	38	36	.	.	PUNCT
ertr-505	39	1	literature	literature	NOUN
ertr-505	39	2	review	review	PROPN
ertr-505	39	3	institutional	institutional	ADJ
ertr-505	39	4	theory	theory	NOUN
ertr-505	39	5	research	research	NOUN
ertr-505	39	6	requires	require	VERB
ertr-505	39	7	a	a	DET
ertr-505	39	8	particular	particular	ADJ
ertr-505	39	9	perspective	perspective	NOUN
ertr-505	39	10	on	on	ADP
ertr-505	39	11	organizations	organization	NOUN
ertr-505	39	12	(	(	PUNCT
ertr-505	39	13	guarido	guarido	NOUN
ertr-505	39	14	filho	filho	PROPN
ertr-505	39	15	&	&	CCONJ
ertr-505	39	16	costa	costa	PROPN
ertr-505	39	17	,	,	PUNCT
ertr-505	39	18	2012	2012	NUM
ertr-505	39	19	)	)	PUNCT
ertr-505	39	20	.	.	PUNCT
ertr-505	40	1	important	important	ADJ
ertr-505	40	2	for	for	ADP
ertr-505	40	3	institutional	institutional	ADJ
ertr-505	40	4	theory	theory	NOUN
ertr-505	40	5	is	be	AUX
ertr-505	40	6	the	the	DET
ertr-505	40	7	understanding	understanding	NOUN
ertr-505	40	8	that	that	SCONJ
ertr-505	40	9	organizations	organization	NOUN
ertr-505	40	10	are	be	AUX
ertr-505	40	11	expressions	expression	NOUN
ertr-505	40	12	of	of	ADP
ertr-505	40	13	social	social	ADJ
ertr-505	40	14	values	value	NOUN
ertr-505	40	15	,	,	PUNCT
ertr-505	40	16	rejecting	reject	VERB
ertr-505	40	17	rationalistic	rationalistic	ADJ
ertr-505	40	18	conceptions	conception	NOUN
ertr-505	40	19	and	and	CCONJ
ertr-505	40	20	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-505	40	21	e	e	NOUN
ertr-505	40	22	-	-	NOUN
ertr-505	40	23	review	review	NOUN
ertr-505	40	24	of	of	ADP
ertr-505	40	25	tourism	tourism	NOUN
ertr-505	40	26	research	research	NOUN
ertr-505	40	27	(	(	PUNCT
ertr-505	40	28	ertr	ertr	NOUN
ertr-505	40	29	)	)	PUNCT
ertr-505	40	30	,	,	PUNCT
ertr-505	40	31	vol	vol	NOUN
ertr-505	40	32	.	.	PROPN
ertr-505	40	33	17	17	NUM
ertr-505	40	34	,	,	PUNCT
ertr-505	40	35	no	no	INTJ
ertr-505	40	36	.	.	NOUN
ertr-505	40	37	2	2	NUM
ertr-505	40	38	,	,	PUNCT
ertr-505	40	39	2019	2019	NUM
ertr-505	40	40	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	40	41	208	208	NUM
ertr-505	40	42	observing	observe	VERB
ertr-505	40	43	organizations	organization	NOUN
ertr-505	40	44	as	as	ADP
ertr-505	40	45	a	a	DET
ertr-505	40	46	distinct	distinct	ADJ
ertr-505	40	47	kind	kind	NOUN
ertr-505	40	48	of	of	ADP
ertr-505	40	49	social	social	ADJ
ertr-505	40	50	system	system	NOUN
ertr-505	40	51	(	(	PUNCT
ertr-505	40	52	vieira	vieira	PROPN
ertr-505	40	53	&	&	CCONJ
ertr-505	40	54	carvalho	carvalho	PROPN
ertr-505	40	55	,	,	PUNCT
ertr-505	40	56	2003	2003	NUM
ertr-505	40	57	;	;	PUNCT
ertr-505	40	58	fonseca	fonseca	NOUN
ertr-505	40	59	,	,	PUNCT
ertr-505	40	60	2003	2003	NUM
ertr-505	40	61	)	)	PUNCT
ertr-505	40	62	.	.	PUNCT
ertr-505	41	1	one	one	NUM
ertr-505	41	2	aspect	aspect	NOUN
ertr-505	41	3	is	be	AUX
ertr-505	41	4	highlighted	highlight	VERB
ertr-505	41	5	in	in	ADP
ertr-505	41	6	this	this	DET
ertr-505	41	7	context	context	NOUN
ertr-505	41	8	by	by	ADP
ertr-505	41	9	scholars	scholar	NOUN
ertr-505	41	10	,	,	PUNCT
ertr-505	41	11	namely	namely	ADV
ertr-505	41	12	that	that	PRON
ertr-505	41	13	of	of	ADP
ertr-505	41	14	organizational	organizational	ADJ
ertr-505	41	15	institutionalism	institutionalism	NOUN
ertr-505	41	16	(	(	PUNCT
ertr-505	41	17	dacin	dacin	PROPN
ertr-505	41	18	,	,	PUNCT
ertr-505	41	19	goodstein	goodstein	PROPN
ertr-505	41	20	&	&	CCONJ
ertr-505	41	21	scott	scott	PROPN
ertr-505	41	22	,	,	PUNCT
ertr-505	41	23	2002	2002	NUM
ertr-505	41	24	)	)	PUNCT
ertr-505	41	25	;	;	PUNCT
ertr-505	41	26	i.e.	i.e.	X
ertr-505	41	27	,	,	PUNCT
ertr-505	41	28	public	public	ADJ
ertr-505	41	29	opinion	opinion	NOUN
ertr-505	41	30	,	,	PUNCT
ertr-505	41	31	laws	law	NOUN
ertr-505	41	32	,	,	PUNCT
ertr-505	41	33	education	education	NOUN
ertr-505	41	34	systems	system	NOUN
ertr-505	41	35	,	,	PUNCT
ertr-505	41	36	etc	etc	X
ertr-505	41	37	.	.	X
ertr-505	41	38	influence	influence	VERB
ertr-505	41	39	corporate	corporate	ADJ
ertr-505	41	40	doctrines	doctrine	NOUN
ertr-505	41	41	,	,	PUNCT
ertr-505	41	42	positions	position	NOUN
ertr-505	41	43	,	,	PUNCT
ertr-505	41	44	schemes	scheme	NOUN
ertr-505	41	45	,	,	PUNCT
ertr-505	41	46	and	and	CCONJ
ertr-505	41	47	procedures	procedure	NOUN
ertr-505	41	48	(	(	PUNCT
ertr-505	41	49	astley	astley	PROPN
ertr-505	41	50	&	&	CCONJ
ertr-505	41	51	van	van	PROPN
ertr-505	41	52	de	de	PROPN
ertr-505	41	53	ven	ven	PROPN
ertr-505	41	54	,	,	PUNCT
ertr-505	41	55	2005	2005	NUM
ertr-505	41	56	)	)	PUNCT
ertr-505	41	57	.	.	PUNCT
ertr-505	42	1	also	also	ADV
ertr-505	42	2	characteristic	characteristic	ADJ
ertr-505	42	3	of	of	ADP
ertr-505	42	4	institutional	institutional	ADJ
ertr-505	42	5	theory	theory	NOUN
ertr-505	42	6	research	research	NOUN
ertr-505	42	7	are	be	AUX
ertr-505	42	8	wide	wide	ADJ
ertr-505	42	9	levels	level	NOUN
ertr-505	42	10	of	of	ADP
ertr-505	42	11	analysis	analysis	NOUN
ertr-505	42	12	to	to	PART
ertr-505	42	13	cover	cover	VERB
ertr-505	42	14	the	the	DET
ertr-505	42	15	different	different	ADJ
ertr-505	42	16	specificities	specificity	NOUN
ertr-505	42	17	of	of	ADP
ertr-505	42	18	the	the	DET
ertr-505	42	19	organizational	organizational	ADJ
ertr-505	42	20	environment	environment	NOUN
ertr-505	42	21	(	(	PUNCT
ertr-505	42	22	scott	scott	PROPN
ertr-505	42	23	,	,	PUNCT
ertr-505	42	24	2001	2001	NUM
ertr-505	42	25	)	)	PUNCT
ertr-505	42	26	.	.	PUNCT
ertr-505	43	1	the	the	DET
ertr-505	43	2	organization	organization	NOUN
ertr-505	43	3	's	's	PART
ertr-505	43	4	environment	environment	NOUN
ertr-505	43	5	is	be	AUX
ertr-505	43	6	conceptualized	conceptualize	VERB
ertr-505	43	7	as	as	ADP
ertr-505	43	8	the	the	DET
ertr-505	43	9	joint	joint	ADJ
ertr-505	43	10	action	action	NOUN
ertr-505	43	11	of	of	ADP
ertr-505	43	12	firms	firm	NOUN
ertr-505	43	13	in	in	ADP
ertr-505	43	14	a	a	DET
ertr-505	43	15	recognized	recognize	VERB
ertr-505	43	16	institutional	institutional	ADJ
ertr-505	43	17	camp	camp	NOUN
ertr-505	43	18	(	(	PUNCT
ertr-505	43	19	dimaggio	dimaggio	PROPN
ertr-505	43	20	&	&	CCONJ
ertr-505	43	21	powell	powell	PROPN
ertr-505	43	22	,	,	PUNCT
ertr-505	43	23	1983	1983	NUM
ertr-505	43	24	)	)	PUNCT
ertr-505	43	25	that	that	PRON
ertr-505	43	26	is	be	AUX
ertr-505	43	27	shaped	shape	VERB
ertr-505	43	28	by	by	ADP
ertr-505	43	29	suppliers	supplier	NOUN
ertr-505	43	30	,	,	PUNCT
ertr-505	43	31	consumers	consumer	NOUN
ertr-505	43	32	,	,	PUNCT
ertr-505	43	33	regulatory	regulatory	ADJ
ertr-505	43	34	agencies	agency	NOUN
ertr-505	43	35	and	and	CCONJ
ertr-505	43	36	so	so	ADV
ertr-505	43	37	on	on	ADV
ertr-505	43	38	.	.	PUNCT
ertr-505	44	1	the	the	DET
ertr-505	44	2	incorporation	incorporation	NOUN
ertr-505	44	3	of	of	ADP
ertr-505	44	4	new	new	ADJ
ertr-505	44	5	technologies	technology	NOUN
ertr-505	44	6	or	or	CCONJ
ertr-505	44	7	management	management	NOUN
ertr-505	44	8	practices	practice	NOUN
ertr-505	44	9	in	in	ADP
ertr-505	44	10	organizational	organizational	ADJ
ertr-505	44	11	processes	process	NOUN
ertr-505	44	12	(	(	PUNCT
ertr-505	44	13	cooper	cooper	NOUN
ertr-505	44	14	,	,	PUNCT
ertr-505	44	15	fletcher	fletcher	PROPN
ertr-505	44	16	,	,	PUNCT
ertr-505	44	17	wanhill	wanhill	PROPN
ertr-505	44	18	,	,	PUNCT
ertr-505	44	19	gilbert	gilbert	PROPN
ertr-505	44	20	&	&	CCONJ
ertr-505	44	21	shepperd	shepperd	PROPN
ertr-505	44	22	,	,	PUNCT
ertr-505	44	23	2007	2007	NUM
ertr-505	44	24	)	)	PUNCT
ertr-505	44	25	is	be	AUX
ertr-505	44	26	a	a	DET
ertr-505	44	27	practice	practice	NOUN
ertr-505	44	28	that	that	SCONJ
ertr-505	44	29	,	,	PUNCT
ertr-505	44	30	when	when	SCONJ
ertr-505	44	31	recognized	recognize	VERB
ertr-505	44	32	as	as	ADP
ertr-505	44	33	being	be	AUX
ertr-505	44	34	favoured	favour	VERB
ertr-505	44	35	by	by	ADP
ertr-505	44	36	the	the	DET
ertr-505	44	37	institutional	institutional	ADJ
ertr-505	44	38	environment	environment	NOUN
ertr-505	44	39	,	,	PUNCT
ertr-505	44	40	is	be	AUX
ertr-505	44	41	likely	likely	ADV
ertr-505	44	42	imitated	imitate	VERB
ertr-505	44	43	by	by	ADP
ertr-505	44	44	others	other	NOUN
ertr-505	44	45	,	,	PUNCT
ertr-505	44	46	leading	lead	VERB
ertr-505	44	47	to	to	ADP
ertr-505	44	48	isomorphism	isomorphism	NOUN
ertr-505	44	49	in	in	ADP
ertr-505	44	50	the	the	DET
ertr-505	44	51	market	market	NOUN
ertr-505	44	52	.	.	PUNCT
ertr-505	45	1	instead	instead	ADV
ertr-505	45	2	of	of	ADP
ertr-505	45	3	companies	company	NOUN
ertr-505	45	4	trying	try	VERB
ertr-505	45	5	to	to	PART
ertr-505	45	6	distinguish	distinguish	VERB
ertr-505	45	7	themselves	themselves	PRON
ertr-505	45	8	,	,	PUNCT
ertr-505	45	9	organizations	organization	NOUN
ertr-505	45	10	tend	tend	VERB
ertr-505	45	11	to	to	PART
ertr-505	45	12	adapt	adapt	VERB
ertr-505	45	13	to	to	ADP
ertr-505	45	14	what	what	PRON
ertr-505	45	15	is	be	AUX
ertr-505	45	16	already	already	ADV
ertr-505	45	17	in	in	ADP
ertr-505	45	18	practice	practice	NOUN
ertr-505	45	19	in	in	ADP
ertr-505	45	20	the	the	DET
ertr-505	45	21	market	market	NOUN
ertr-505	45	22	.	.	PUNCT
ertr-505	46	1	institutions	institution	NOUN
ertr-505	46	2	can	can	AUX
ertr-505	46	3	also	also	ADV
ertr-505	46	4	coerce	coerce	VERB
ertr-505	46	5	organizations	organization	NOUN
ertr-505	46	6	into	into	ADP
ertr-505	46	7	the	the	DET
ertr-505	46	8	adoption	adoption	NOUN
ertr-505	46	9	of	of	ADP
ertr-505	46	10	certain	certain	ADJ
ertr-505	46	11	ict	ict	NOUN
ertr-505	46	12	practices	practice	NOUN
ertr-505	46	13	by	by	ADP
ertr-505	46	14	means	mean	NOUN
ertr-505	46	15	of	of	ADP
ertr-505	46	16	regulations	regulation	NOUN
ertr-505	46	17	/	/	SYM
ertr-505	46	18	standards	standard	NOUN
ertr-505	46	19	or	or	CCONJ
ertr-505	46	20	exercise	exercise	VERB
ertr-505	46	21	normative	normative	ADJ
ertr-505	46	22	pressures	pressure	NOUN
ertr-505	46	23	through	through	ADP
ertr-505	46	24	educational	educational	ADJ
ertr-505	46	25	campaigns	campaign	NOUN
ertr-505	46	26	.	.	PUNCT
ertr-505	47	1	consequently	consequently	ADV
ertr-505	47	2	,	,	PUNCT
ertr-505	47	3	institutional	institutional	ADJ
ertr-505	47	4	pressures	pressure	NOUN
ertr-505	47	5	can	can	AUX
ertr-505	47	6	inhibit	inhibit	VERB
ertr-505	47	7	the	the	DET
ertr-505	47	8	organization	organization	NOUN
ertr-505	47	9	's	's	PART
ertr-505	47	10	independent	independent	ADJ
ertr-505	47	11	development	development	NOUN
ertr-505	47	12	or	or	CCONJ
ertr-505	47	13	restrict	restrict	VERB
ertr-505	47	14	the	the	DET
ertr-505	47	15	emergence	emergence	NOUN
ertr-505	47	16	of	of	ADP
ertr-505	47	17	new	new	ADJ
ertr-505	47	18	approaches	approach	NOUN
ertr-505	47	19	.	.	PUNCT
ertr-505	48	1	similarly	similarly	ADV
ertr-505	48	2	,	,	PUNCT
ertr-505	48	3	vieira	vieira	PROPN
ertr-505	48	4	&	&	CCONJ
ertr-505	48	5	carvalho	carvalho	PROPN
ertr-505	48	6	(	(	PUNCT
ertr-505	48	7	2003	2003	NUM
ertr-505	48	8	)	)	PUNCT
ertr-505	48	9	explain	explain	VERB
ertr-505	48	10	that	that	SCONJ
ertr-505	48	11	innovation	innovation	NOUN
ertr-505	48	12	decisions	decision	NOUN
ertr-505	48	13	generally	generally	ADV
ertr-505	48	14	follow	follow	VERB
ertr-505	48	15	rules	rule	NOUN
ertr-505	48	16	and	and	CCONJ
ertr-505	48	17	values	value	NOUN
ertr-505	48	18	imposed	impose	VERB
ertr-505	48	19	by	by	ADP
ertr-505	48	20	the	the	DET
ertr-505	48	21	organization	organization	NOUN
ertr-505	48	22	’s	’s	PART
ertr-505	48	23	environment	environment	NOUN
ertr-505	48	24	.	.	PUNCT
ertr-505	49	1	isomorphism	isomorphism	NOUN
ertr-505	49	2	in	in	ADP
ertr-505	49	3	an	an	DET
ertr-505	49	4	industry	industry	NOUN
ertr-505	49	5	or	or	CCONJ
ertr-505	49	6	market	market	NOUN
ertr-505	49	7	is	be	AUX
ertr-505	49	8	therefore	therefore	ADV
ertr-505	49	9	a	a	DET
ertr-505	49	10	likely	likely	ADJ
ertr-505	49	11	result	result	NOUN
ertr-505	49	12	of	of	ADP
ertr-505	49	13	organizations	organization	NOUN
ertr-505	49	14	’	'	PUNCT
ertr-505	49	15	reactions	reaction	NOUN
ertr-505	49	16	to	to	ADP
ertr-505	49	17	the	the	DET
ertr-505	49	18	institutional	institutional	ADJ
ertr-505	49	19	environment	environment	NOUN
ertr-505	49	20	in	in	ADP
ertr-505	49	21	which	which	PRON
ertr-505	49	22	they	they	PRON
ertr-505	49	23	exist	exist	VERB
ertr-505	49	24	and	and	CCONJ
ertr-505	49	25	strive	strive	VERB
ertr-505	49	26	to	to	PART
ertr-505	49	27	survive	survive	VERB
ertr-505	49	28	(	(	PUNCT
ertr-505	49	29	dimaggio	dimaggio	PROPN
ertr-505	49	30	&	&	CCONJ
ertr-505	49	31	powell	powell	PROPN
ertr-505	49	32	,	,	PUNCT
ertr-505	49	33	1983	1983	NUM
ertr-505	49	34	)	)	PUNCT
ertr-505	49	35	.	.	PUNCT
ertr-505	50	1	gretzel	gretzel	PROPN
ertr-505	50	2	et	et	PROPN
ertr-505	50	3	al	al	PROPN
ertr-505	50	4	.	.	PROPN
ertr-505	51	1	(	(	PUNCT
ertr-505	51	2	2017	2017	NUM
ertr-505	51	3	)	)	PUNCT
ertr-505	51	4	found	find	VERB
ertr-505	51	5	isomorphism	isomorphism	NOUN
ertr-505	51	6	across	across	ADP
ertr-505	51	7	regional	regional	ADJ
ertr-505	51	8	settings	setting	NOUN
ertr-505	51	9	in	in	ADP
ertr-505	51	10	the	the	DET
ertr-505	51	11	use	use	NOUN
ertr-505	51	12	of	of	ADP
ertr-505	51	13	icts	ict	NOUN
ertr-505	51	14	by	by	ADP
ertr-505	51	15	tourism	tourism	NOUN
ertr-505	51	16	operators	operator	NOUN
ertr-505	51	17	.	.	PUNCT
ertr-505	52	1	this	this	DET
ertr-505	52	2	research	research	NOUN
ertr-505	52	3	expands	expand	VERB
ertr-505	52	4	their	their	PRON
ertr-505	52	5	survey	survey	NOUN
ertr-505	52	6	-	-	PUNCT
ertr-505	52	7	based	base	VERB
ertr-505	52	8	findings	finding	NOUN
ertr-505	52	9	by	by	ADP
ertr-505	52	10	providing	provide	VERB
ertr-505	52	11	an	an	DET
ertr-505	52	12	indepth	indepth	NOUN
ertr-505	52	13	,	,	PUNCT
ertr-505	52	14	qualitative	qualitative	ADJ
ertr-505	52	15	perspective	perspective	NOUN
ertr-505	52	16	on	on	ADP
ertr-505	52	17	the	the	DET
ertr-505	52	18	phenomenon	phenomenon	NOUN
ertr-505	52	19	.	.	PUNCT
ertr-505	53	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	54	1	e	e	X
ertr-505	54	2	-	-	NOUN
ertr-505	54	3	review	review	NOUN
ertr-505	54	4	of	of	ADP
ertr-505	54	5	tourism	tourism	NOUN
ertr-505	54	6	research	research	NOUN
ertr-505	54	7	(	(	PUNCT
ertr-505	54	8	ertr	ertr	NOUN
ertr-505	54	9	)	)	PUNCT
ertr-505	54	10	,	,	PUNCT
ertr-505	54	11	vol	vol	NOUN
ertr-505	54	12	.	.	PROPN
ertr-505	54	13	17	17	NUM
ertr-505	54	14	,	,	PUNCT
ertr-505	54	15	no	no	INTJ
ertr-505	54	16	.	.	NOUN
ertr-505	54	17	2	2	NUM
ertr-505	54	18	,	,	PUNCT
ertr-505	54	19	2019	2019	NUM
ertr-505	54	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	54	21	209	209	NUM
ertr-505	54	22	methodology	methodology	NOUN
ertr-505	54	23	the	the	DET
ertr-505	54	24	study	study	NOUN
ertr-505	54	25	used	use	VERB
ertr-505	54	26	a	a	DET
ertr-505	54	27	qualitative	qualitative	ADJ
ertr-505	54	28	approach	approach	NOUN
ertr-505	54	29	to	to	PART
ertr-505	54	30	identify	identify	VERB
ertr-505	54	31	isomorphism	isomorphism	NOUN
ertr-505	54	32	in	in	ADP
ertr-505	54	33	hotels	hotel	NOUN
ertr-505	54	34	from	from	ADP
ertr-505	54	35	natal	natal	NOUN
ertr-505	54	36	/	/	SYM
ertr-505	54	37	brazil	brazil	PROPN
ertr-505	54	38	.	.	PUNCT
ertr-505	55	1	data	datum	NOUN
ertr-505	55	2	collection	collection	NOUN
ertr-505	55	3	and	and	CCONJ
ertr-505	55	4	sample	sample	NOUN
ertr-505	55	5	a	a	DET
ertr-505	55	6	semi	semi	ADJ
ertr-505	55	7	-	-	ADJ
ertr-505	55	8	structured	structured	ADJ
ertr-505	55	9	interview	interview	NOUN
ertr-505	55	10	script	script	NOUN
ertr-505	55	11	informed	inform	VERB
ertr-505	55	12	by	by	ADP
ertr-505	55	13	prior	prior	ADJ
ertr-505	55	14	institutional	institutional	ADJ
ertr-505	55	15	theory	theory	NOUN
ertr-505	55	16	research	research	NOUN
ertr-505	55	17	(	(	PUNCT
ertr-505	55	18	ali	ali	PROPN
ertr-505	55	19	et	et	PROPN
ertr-505	55	20	al	al	PROPN
ertr-505	55	21	.	.	PROPN
ertr-505	55	22	,	,	PUNCT
ertr-505	55	23	2013	2013	NUM
ertr-505	55	24	;	;	PUNCT
ertr-505	55	25	gretzel	gretzel	PROPN
ertr-505	55	26	et	et	PROPN
ertr-505	55	27	al	al	PROPN
ertr-505	55	28	.	.	PROPN
ertr-505	55	29	,	,	PUNCT
ertr-505	55	30	2017	2017	NUM
ertr-505	55	31	)	)	PUNCT
ertr-505	55	32	was	be	AUX
ertr-505	55	33	used	use	VERB
ertr-505	55	34	to	to	PART
ertr-505	55	35	collect	collect	VERB
ertr-505	55	36	data	datum	NOUN
ertr-505	55	37	from	from	ADP
ertr-505	55	38	hotel	hotel	NOUN
ertr-505	55	39	managers	manager	NOUN
ertr-505	55	40	regarding	regard	VERB
ertr-505	55	41	marketing	market	VERB
ertr-505	55	42	technology	technology	NOUN
ertr-505	55	43	-	-	PUNCT
ertr-505	55	44	related	relate	VERB
ertr-505	55	45	adoption	adoption	NOUN
ertr-505	55	46	practices	practice	NOUN
ertr-505	55	47	of	of	ADP
ertr-505	55	48	hotels	hotel	NOUN
ertr-505	55	49	,	,	PUNCT
ertr-505	55	50	asking	ask	VERB
ertr-505	55	51	questions	question	NOUN
ertr-505	55	52	about	about	ADP
ertr-505	55	53	questions	question	NOUN
ertr-505	55	54	about	about	ADP
ertr-505	55	55	what	what	PRON
ertr-505	55	56	ict	ict	NOUN
ertr-505	55	57	tools	tool	NOUN
ertr-505	55	58	they	they	PRON
ertr-505	55	59	applied	apply	VERB
ertr-505	55	60	in	in	ADP
ertr-505	55	61	their	their	PRON
ertr-505	55	62	marketing	marketing	NOUN
ertr-505	55	63	practices	practice	NOUN
ertr-505	55	64	and	and	CCONJ
ertr-505	55	65	for	for	ADP
ertr-505	55	66	what	what	PRON
ertr-505	55	67	specific	specific	ADJ
ertr-505	55	68	purposes	purpose	NOUN
ertr-505	55	69	.	.	PUNCT
ertr-505	56	1	hotel	hotel	NOUN
ertr-505	56	2	managers	manager	NOUN
ertr-505	56	3	were	be	AUX
ertr-505	56	4	interviewed	interview	VERB
ertr-505	56	5	in	in	ADP
ertr-505	56	6	person	person	NOUN
ertr-505	56	7	and	and	CCONJ
ertr-505	56	8	the	the	DET
ertr-505	56	9	conversations	conversation	NOUN
ertr-505	56	10	were	be	AUX
ertr-505	56	11	recorded	record	VERB
ertr-505	56	12	using	use	VERB
ertr-505	56	13	a	a	DET
ertr-505	56	14	mobile	mobile	ADJ
ertr-505	56	15	device	device	NOUN
ertr-505	56	16	.	.	PUNCT
ertr-505	57	1	all	all	DET
ertr-505	57	2	respondents	respondent	NOUN
ertr-505	57	3	occupied	occupy	VERB
ertr-505	57	4	important	important	ADJ
ertr-505	57	5	positions	position	NOUN
ertr-505	57	6	in	in	ADP
ertr-505	57	7	the	the	DET
ertr-505	57	8	hotels	hotel	NOUN
ertr-505	57	9	that	that	PRON
ertr-505	57	10	provided	provide	VERB
ertr-505	57	11	them	they	PRON
ertr-505	57	12	with	with	ADP
ertr-505	57	13	an	an	DET
ertr-505	57	14	overview	overview	NOUN
ertr-505	57	15	over	over	ADP
ertr-505	57	16	technology	technology	NOUN
ertr-505	57	17	use	use	NOUN
ertr-505	57	18	practices	practice	NOUN
ertr-505	57	19	.	.	PUNCT
ertr-505	58	1	the	the	DET
ertr-505	58	2	interviews	interview	NOUN
ertr-505	58	3	lasted	last	VERB
ertr-505	58	4	between	between	ADP
ertr-505	58	5	18	18	NUM
ertr-505	58	6	and	and	CCONJ
ertr-505	58	7	42	42	NUM
ertr-505	58	8	minutes	minute	NOUN
ertr-505	58	9	,	,	PUNCT
ertr-505	58	10	resulting	result	VERB
ertr-505	58	11	in	in	ADP
ertr-505	58	12	a	a	DET
ertr-505	58	13	total	total	NOUN
ertr-505	58	14	of	of	ADP
ertr-505	58	15	approximately	approximately	ADV
ertr-505	58	16	7	7	NUM
ertr-505	58	17	hours	hour	NOUN
ertr-505	58	18	of	of	ADP
ertr-505	58	19	audio	audio	NOUN
ertr-505	58	20	.	.	PUNCT
ertr-505	59	1	the	the	DET
ertr-505	59	2	sample	sample	NOUN
ertr-505	59	3	comprised	comprise	VERB
ertr-505	59	4	of	of	ADP
ertr-505	59	5	hotels	hotel	NOUN
ertr-505	59	6	within	within	ADP
ertr-505	59	7	the	the	DET
ertr-505	59	8	city	city	NOUN
ertr-505	59	9	limits	limit	NOUN
ertr-505	59	10	of	of	ADP
ertr-505	59	11	natal	natal	NOUN
ertr-505	59	12	,	,	PUNCT
ertr-505	59	13	brazil	brazil	PROPN
ertr-505	59	14	.	.	PUNCT
ertr-505	60	1	the	the	DET
ertr-505	60	2	sample	sample	NOUN
ertr-505	60	3	consisted	consist	VERB
ertr-505	60	4	only	only	ADV
ertr-505	60	5	of	of	ADP
ertr-505	60	6	independent	independent	ADJ
ertr-505	60	7	hotels	hotel	NOUN
ertr-505	60	8	,	,	PUNCT
ertr-505	60	9	considering	consider	VERB
ertr-505	60	10	that	that	SCONJ
ertr-505	60	11	hotels	hotel	NOUN
ertr-505	60	12	that	that	PRON
ertr-505	60	13	are	be	AUX
ertr-505	60	14	part	part	NOUN
ertr-505	60	15	of	of	ADP
ertr-505	60	16	a	a	DET
ertr-505	60	17	hotel	hotel	NOUN
ertr-505	60	18	chain	chain	NOUN
ertr-505	60	19	are	be	AUX
ertr-505	60	20	strongly	strongly	ADV
ertr-505	60	21	influenced	influence	VERB
ertr-505	60	22	by	by	ADP
ertr-505	60	23	their	their	PRON
ertr-505	60	24	relative	relative	ADJ
ertr-505	60	25	/	/	SYM
ertr-505	60	26	management	management	NOUN
ertr-505	60	27	companies	company	NOUN
ertr-505	60	28	.	.	PUNCT
ertr-505	61	1	to	to	PART
ertr-505	61	2	define	define	VERB
ertr-505	61	3	the	the	DET
ertr-505	61	4	participating	participate	VERB
ertr-505	61	5	hotels	hotel	NOUN
ertr-505	61	6	,	,	PUNCT
ertr-505	61	7	lists	list	NOUN
ertr-505	61	8	published	publish	VERB
ertr-505	61	9	by	by	ADP
ertr-505	61	10	tripadvisor	tripadvisor	NOUN
ertr-505	61	11	and	and	CCONJ
ertr-505	61	12	the	the	DET
ertr-505	61	13	associação	associação	PROPN
ertr-505	61	14	brasileira	brasileira	PROPN
ertr-505	61	15	da	da	PROPN
ertr-505	61	16	indústria	indústria	PROPN
ertr-505	61	17	de	de	X
ertr-505	61	18	hotéis	hotéis	NOUN
ertr-505	61	19	(	(	PUNCT
ertr-505	61	20	abih	abih	ADV
ertr-505	61	21	)	)	PUNCT
ertr-505	61	22	were	be	AUX
ertr-505	61	23	used	use	VERB
ertr-505	61	24	as	as	ADP
ertr-505	61	25	the	the	DET
ertr-505	61	26	sampling	sample	VERB
ertr-505	61	27	frame	frame	NOUN
ertr-505	61	28	.	.	PUNCT
ertr-505	62	1	initially	initially	ADV
ertr-505	62	2	,	,	PUNCT
ertr-505	62	3	34	34	NUM
ertr-505	62	4	independent	independent	ADJ
ertr-505	62	5	hotels	hotel	NOUN
ertr-505	62	6	were	be	AUX
ertr-505	62	7	found	find	VERB
ertr-505	62	8	in	in	ADP
ertr-505	62	9	tripadvisor	tripadvisor	NOUN
ertr-505	62	10	highly	highly	ADV
ertr-505	62	11	-	-	PUNCT
ertr-505	62	12	rated	rate	VERB
ertr-505	62	13	hotels	hotel	NOUN
ertr-505	62	14	ranking	rank	VERB
ertr-505	62	15	in	in	ADP
ertr-505	62	16	natal	natal	NOUN
ertr-505	62	17	.	.	PUNCT
ertr-505	63	1	then	then	ADV
ertr-505	63	2	,	,	PUNCT
ertr-505	63	3	the	the	DET
ertr-505	63	4	abih	abih	NOUN
ertr-505	63	5	website	website	NOUN
ertr-505	63	6	(	(	PUNCT
ertr-505	63	7	2017	2017	NUM
ertr-505	63	8	)	)	PUNCT
ertr-505	63	9	was	be	AUX
ertr-505	63	10	checked	check	VERB
ertr-505	63	11	to	to	PART
ertr-505	63	12	see	see	VERB
ertr-505	63	13	which	which	PRON
ertr-505	63	14	of	of	ADP
ertr-505	63	15	these	these	DET
ertr-505	63	16	hotels	hotel	NOUN
ertr-505	63	17	were	be	AUX
ertr-505	63	18	members	member	NOUN
ertr-505	63	19	as	as	SCONJ
ertr-505	63	20	the	the	DET
ertr-505	63	21	abih	abih	NOUN
ertr-505	63	22	is	be	AUX
ertr-505	63	23	a	a	DET
ertr-505	63	24	strong	strong	ADJ
ertr-505	63	25	institutional	institutional	ADJ
ertr-505	63	26	force	force	NOUN
ertr-505	63	27	in	in	ADP
ertr-505	63	28	the	the	DET
ertr-505	63	29	region	region	NOUN
ertr-505	63	30	.	.	PUNCT
ertr-505	64	1	of	of	ADP
ertr-505	64	2	the	the	DET
ertr-505	64	3	22	22	NUM
ertr-505	64	4	hotels	hotel	NOUN
ertr-505	64	5	that	that	PRON
ertr-505	64	6	were	be	AUX
ertr-505	64	7	classified	classify	VERB
ertr-505	64	8	,	,	PUNCT
ertr-505	64	9	2	2	NUM
ertr-505	64	10	refused	refuse	VERB
ertr-505	64	11	to	to	PART
ertr-505	64	12	participate	participate	VERB
ertr-505	64	13	,	,	PUNCT
ertr-505	64	14	leading	lead	VERB
ertr-505	64	15	to	to	ADP
ertr-505	64	16	a	a	DET
ertr-505	64	17	final	final	ADJ
ertr-505	64	18	sample	sample	NOUN
ertr-505	64	19	of	of	ADP
ertr-505	64	20	20	20	NUM
ertr-505	64	21	hotels	hotel	NOUN
ertr-505	64	22	.	.	PUNCT
ertr-505	65	1	figure	figure	NOUN
ertr-505	65	2	1	1	NUM
ertr-505	65	3	shows	show	VERB
ertr-505	65	4	the	the	DET
ertr-505	65	5	location	location	NOUN
ertr-505	65	6	of	of	ADP
ertr-505	65	7	these	these	DET
ertr-505	65	8	hotels	hotel	NOUN
ertr-505	65	9	.	.	PUNCT
ertr-505	66	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	67	1	e	e	X
ertr-505	67	2	-	-	NOUN
ertr-505	67	3	review	review	NOUN
ertr-505	67	4	of	of	ADP
ertr-505	67	5	tourism	tourism	NOUN
ertr-505	67	6	research	research	NOUN
ertr-505	67	7	(	(	PUNCT
ertr-505	67	8	ertr	ertr	NOUN
ertr-505	67	9	)	)	PUNCT
ertr-505	67	10	,	,	PUNCT
ertr-505	67	11	vol	vol	NOUN
ertr-505	67	12	.	.	PROPN
ertr-505	67	13	17	17	NUM
ertr-505	67	14	,	,	PUNCT
ertr-505	67	15	no	no	INTJ
ertr-505	67	16	.	.	NOUN
ertr-505	67	17	2	2	NUM
ertr-505	67	18	,	,	PUNCT
ertr-505	67	19	2019	2019	NUM
ertr-505	67	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	67	21	210	210	NUM
ertr-505	67	22	figure	figure	NOUN
ertr-505	67	23	1	1	NUM
ertr-505	67	24	.	.	PUNCT
ertr-505	67	25	location	location	NOUN
ertr-505	67	26	of	of	ADP
ertr-505	67	27	hotels	hotel	NOUN
ertr-505	67	28	the	the	DET
ertr-505	67	29	participating	participate	VERB
ertr-505	67	30	hotels	hotel	NOUN
ertr-505	67	31	represent	represent	VERB
ertr-505	67	32	leisure	leisure	NOUN
ertr-505	67	33	hotels	hotel	NOUN
ertr-505	67	34	(	(	PUNCT
ertr-505	67	35	17	17	NUM
ertr-505	67	36	)	)	PUNCT
ertr-505	67	37	and	and	CCONJ
ertr-505	67	38	business	business	NOUN
ertr-505	67	39	hotels	hotel	NOUN
ertr-505	67	40	(	(	PUNCT
ertr-505	67	41	3	3	NUM
ertr-505	67	42	)	)	PUNCT
ertr-505	67	43	.	.	PUNCT
ertr-505	68	1	in	in	ADP
ertr-505	68	2	terms	term	NOUN
ertr-505	68	3	of	of	ADP
ertr-505	68	4	length	length	NOUN
ertr-505	68	5	of	of	ADP
ertr-505	68	6	existence	existence	NOUN
ertr-505	68	7	,	,	PUNCT
ertr-505	68	8	the	the	DET
ertr-505	68	9	sample	sample	NOUN
ertr-505	68	10	has	have	VERB
ertr-505	68	11	12	12	NUM
ertr-505	68	12	hotels	hotel	NOUN
ertr-505	68	13	operating	operate	VERB
ertr-505	68	14	for	for	ADP
ertr-505	68	15	more	more	ADJ
ertr-505	68	16	than	than	ADP
ertr-505	68	17	20	20	NUM
ertr-505	68	18	years	year	NOUN
ertr-505	68	19	,	,	PUNCT
ertr-505	68	20	four	four	NUM
ertr-505	68	21	in	in	ADP
ertr-505	68	22	the	the	DET
ertr-505	68	23	10	10	NUM
ertr-505	68	24	-	-	SYM
ertr-505	68	25	19	19	NUM
ertr-505	68	26	years	year	NOUN
ertr-505	68	27	category	category	NOUN
ertr-505	68	28	and	and	CCONJ
ertr-505	68	29	another	another	DET
ertr-505	68	30	four	four	NUM
ertr-505	68	31	that	that	PRON
ertr-505	68	32	had	have	AUX
ertr-505	68	33	been	be	AUX
ertr-505	68	34	established	establish	VERB
ertr-505	68	35	more	more	ADV
ertr-505	68	36	recently	recently	ADV
ertr-505	68	37	(	(	PUNCT
ertr-505	68	38	5	5	NUM
ertr-505	68	39	-	-	SYM
ertr-505	68	40	9	9	NUM
ertr-505	68	41	years	year	NOUN
ertr-505	68	42	)	)	PUNCT
ertr-505	68	43	.	.	PUNCT
ertr-505	69	1	regarding	regard	VERB
ertr-505	69	2	the	the	DET
ertr-505	69	3	hotel	hotel	NOUN
ertr-505	69	4	’s	’s	PART
ertr-505	69	5	classification	classification	NOUN
ertr-505	69	6	,	,	PUNCT
ertr-505	69	7	the	the	DET
ertr-505	69	8	sample	sample	NOUN
ertr-505	69	9	consists	consist	VERB
ertr-505	69	10	of	of	ADP
ertr-505	69	11	one	one	NUM
ertr-505	69	12	2	2	NUM
ertr-505	69	13	-	-	PUNCT
ertr-505	69	14	star	star	NOUN
ertr-505	69	15	hotel	hotel	NOUN
ertr-505	69	16	,	,	PUNCT
ertr-505	69	17	nine	nine	NUM
ertr-505	69	18	3	3	NUM
ertr-505	69	19	-	-	PUNCT
ertr-505	69	20	star	star	NOUN
ertr-505	69	21	hotels	hotel	NOUN
ertr-505	69	22	,	,	PUNCT
ertr-505	69	23	nine	nine	NUM
ertr-505	69	24	4	4	NUM
ertr-505	69	25	-	-	PUNCT
ertr-505	69	26	star	star	NOUN
ertr-505	69	27	hotels	hotel	NOUN
ertr-505	69	28	and	and	CCONJ
ertr-505	69	29	one	one	NUM
ertr-505	69	30	5	5	NUM
ertr-505	69	31	-	-	PUNCT
ertr-505	69	32	star	star	NOUN
ertr-505	69	33	hotel	hotel	NOUN
ertr-505	69	34	.	.	PUNCT
ertr-505	70	1	in	in	ADP
ertr-505	70	2	terms	term	NOUN
ertr-505	70	3	of	of	ADP
ertr-505	70	4	size	size	NOUN
ertr-505	70	5	,	,	PUNCT
ertr-505	70	6	four	four	NUM
ertr-505	70	7	hotels	hotel	NOUN
ertr-505	70	8	have	have	VERB
ertr-505	70	9	less	less	ADJ
ertr-505	70	10	than	than	ADP
ertr-505	70	11	50	50	NUM
ertr-505	70	12	rooms	room	NOUN
ertr-505	70	13	,	,	PUNCT
ertr-505	70	14	six	six	NUM
ertr-505	70	15	have	have	VERB
ertr-505	70	16	up	up	ADP
ertr-505	70	17	to	to	PART
ertr-505	70	18	100	100	NUM
ertr-505	70	19	rooms	room	NOUN
ertr-505	70	20	,	,	PUNCT
ertr-505	70	21	and	and	CCONJ
ertr-505	70	22	seven	seven	NUM
ertr-505	70	23	have	have	VERB
ertr-505	70	24	over	over	ADV
ertr-505	70	25	100	100	NUM
ertr-505	70	26	rooms	room	NOUN
ertr-505	70	27	.	.	PUNCT
ertr-505	71	1	all	all	DET
ertr-505	71	2	hotels	hotel	NOUN
ertr-505	71	3	are	be	AUX
ertr-505	71	4	in	in	ADP
ertr-505	71	5	very	very	ADV
ertr-505	71	6	similar	similar	ADJ
ertr-505	71	7	locations	location	NOUN
ertr-505	71	8	and	and	CCONJ
ertr-505	71	9	therefore	therefore	ADV
ertr-505	71	10	,	,	PUNCT
ertr-505	71	11	location	location	NOUN
ertr-505	71	12	was	be	AUX
ertr-505	71	13	not	not	PART
ertr-505	71	14	considered	consider	VERB
ertr-505	71	15	for	for	ADP
ertr-505	71	16	the	the	DET
ertr-505	71	17	analysis	analysis	NOUN
ertr-505	71	18	.	.	PUNCT
ertr-505	72	1	data	datum	NOUN
ertr-505	72	2	analysis	analysis	NOUN
ertr-505	72	3	the	the	DET
ertr-505	72	4	data	datum	NOUN
ertr-505	72	5	analysis	analysis	NOUN
ertr-505	72	6	comprised	comprise	VERB
ertr-505	72	7	of	of	ADP
ertr-505	72	8	three	three	NUM
ertr-505	72	9	phases	phase	NOUN
ertr-505	72	10	:	:	PUNCT
ertr-505	72	11	pre	pre	ADJ
ertr-505	72	12	-	-	NOUN
ertr-505	72	13	analysis	analysis	NOUN
ertr-505	72	14	,	,	PUNCT
ertr-505	72	15	exploration	exploration	NOUN
ertr-505	72	16	and	and	CCONJ
ertr-505	72	17	finalizing	finalizing	NOUN
ertr-505	72	18	of	of	ADP
ertr-505	72	19	results	result	NOUN
ertr-505	72	20	(	(	PUNCT
ertr-505	72	21	bardin	bardin	NOUN
ertr-505	72	22	,	,	PUNCT
ertr-505	72	23	1994	1994	NUM
ertr-505	72	24	)	)	PUNCT
ertr-505	72	25	.	.	PUNCT
ertr-505	73	1	pre	pre	ADJ
ertr-505	73	2	-	-	NOUN
ertr-505	73	3	analysis	analysis	NOUN
ertr-505	73	4	involved	involve	VERB
ertr-505	73	5	the	the	DET
ertr-505	73	6	first	first	ADJ
ertr-505	73	7	contact	contact	NOUN
ertr-505	73	8	with	with	ADP
ertr-505	73	9	the	the	DET
ertr-505	73	10	data	datum	NOUN
ertr-505	73	11	.	.	PUNCT
ertr-505	74	1	the	the	DET
ertr-505	74	2	audio	audio	ADJ
ertr-505	74	3	files	file	NOUN
ertr-505	74	4	were	be	AUX
ertr-505	74	5	transcribed	transcribe	VERB
ertr-505	74	6	and	and	CCONJ
ertr-505	74	7	subjected	subject	VERB
ertr-505	74	8	to	to	ADP
ertr-505	74	9	initial	initial	ADJ
ertr-505	74	10	screening	screening	NOUN
ertr-505	74	11	and	and	CCONJ
ertr-505	74	12	sorting	sorting	NOUN
ertr-505	74	13	.	.	PUNCT
ertr-505	75	1	the	the	DET
ertr-505	75	2	exploration	exploration	NOUN
ertr-505	75	3	phase	phase	NOUN
ertr-505	75	4	was	be	AUX
ertr-505	75	5	assisted	assist	VERB
ertr-505	75	6	by	by	ADP
ertr-505	75	7	nvivo	nvivo	ADJ
ertr-505	75	8	,	,	PUNCT
ertr-505	75	9	a	a	DET
ertr-505	75	10	qualitative	qualitative	ADJ
ertr-505	75	11	analysis	analysis	NOUN
ertr-505	75	12	software	software	NOUN
ertr-505	75	13	.	.	PUNCT
ertr-505	76	1	nvivo	nvivo	PROPN
ertr-505	76	2	allowed	allow	VERB
ertr-505	76	3	to	to	PART
ertr-505	76	4	identify	identify	VERB
ertr-505	76	5	themes	theme	NOUN
ertr-505	76	6	and	and	CCONJ
ertr-505	76	7	verify	verify	VERB
ertr-505	76	8	the	the	DET
ertr-505	76	9	relative	relative	ADJ
ertr-505	76	10	importance	importance	NOUN
ertr-505	76	11	of	of	ADP
ertr-505	76	12	concepts	concept	NOUN
ertr-505	76	13	through	through	ADP
ertr-505	76	14	counting	count	VERB
ertr-505	76	15	the	the	DET
ertr-505	76	16	frequency	frequency	NOUN
ertr-505	76	17	of	of	ADP
ertr-505	76	18	related	relate	VERB
ertr-505	76	19	words	word	NOUN
ertr-505	76	20	.	.	PUNCT
ertr-505	77	1	the	the	DET
ertr-505	77	2	final	final	ADJ
ertr-505	77	3	phase	phase	NOUN
ertr-505	77	4	established	establish	VERB
ertr-505	77	5	the	the	DET
ertr-505	77	6	relationship	relationship	NOUN
ertr-505	77	7	among	among	ADP
ertr-505	77	8	themes	theme	NOUN
ertr-505	77	9	and	and	CCONJ
ertr-505	77	10	illustration	illustration	NOUN
ertr-505	77	11	of	of	ADP
ertr-505	77	12	categories	category	NOUN
ertr-505	77	13	with	with	ADP
ertr-505	77	14	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	77	15	e	e	NOUN
ertr-505	77	16	-	-	NOUN
ertr-505	77	17	review	review	NOUN
ertr-505	77	18	of	of	ADP
ertr-505	77	19	tourism	tourism	NOUN
ertr-505	77	20	research	research	NOUN
ertr-505	77	21	(	(	PUNCT
ertr-505	77	22	ertr	ertr	NOUN
ertr-505	77	23	)	)	PUNCT
ertr-505	77	24	,	,	PUNCT
ertr-505	77	25	vol	vol	NOUN
ertr-505	77	26	.	.	PROPN
ertr-505	77	27	17	17	NUM
ertr-505	77	28	,	,	PUNCT
ertr-505	77	29	no	no	INTJ
ertr-505	77	30	.	.	NOUN
ertr-505	77	31	2	2	NUM
ertr-505	77	32	,	,	PUNCT
ertr-505	77	33	2019	2019	NUM
ertr-505	77	34	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	77	35	211	211	NUM
ertr-505	77	36	quotes	quote	NOUN
ertr-505	77	37	.	.	PUNCT
ertr-505	78	1	the	the	DET
ertr-505	78	2	data	datum	NOUN
ertr-505	78	3	was	be	AUX
ertr-505	78	4	primarily	primarily	ADV
ertr-505	78	5	coded	code	VERB
ertr-505	78	6	by	by	ADP
ertr-505	78	7	one	one	NUM
ertr-505	78	8	author	author	NOUN
ertr-505	78	9	and	and	CCONJ
ertr-505	78	10	the	the	DET
ertr-505	78	11	resulting	result	VERB
ertr-505	78	12	codes	code	NOUN
ertr-505	78	13	were	be	AUX
ertr-505	78	14	discussed	discuss	VERB
ertr-505	78	15	by	by	ADP
ertr-505	78	16	the	the	DET
ertr-505	78	17	entire	entire	ADJ
ertr-505	78	18	research	research	NOUN
ertr-505	78	19	team	team	NOUN
ertr-505	78	20	to	to	PART
ertr-505	78	21	improve	improve	VERB
ertr-505	78	22	the	the	DET
ertr-505	78	23	trustworthiness	trustworthiness	NOUN
ertr-505	78	24	of	of	ADP
ertr-505	78	25	the	the	DET
ertr-505	78	26	findings	finding	NOUN
ertr-505	78	27	.	.	PUNCT
ertr-505	79	1	findings	finding	VERB
ertr-505	79	2	the	the	DET
ertr-505	79	3	results	result	NOUN
ertr-505	79	4	clearly	clearly	ADV
ertr-505	79	5	demonstrate	demonstrate	VERB
ertr-505	79	6	isomorphism	isomorphism	NOUN
ertr-505	79	7	in	in	ADP
ertr-505	79	8	the	the	DET
ertr-505	79	9	technology	technology	NOUN
ertr-505	79	10	adoption	adoption	NOUN
ertr-505	79	11	and	and	CCONJ
ertr-505	79	12	use	use	VERB
ertr-505	79	13	practices	practice	NOUN
ertr-505	79	14	of	of	ADP
ertr-505	79	15	hotels	hotel	NOUN
ertr-505	79	16	.	.	PUNCT
ertr-505	80	1	the	the	DET
ertr-505	80	2	participants	participant	NOUN
ertr-505	80	3	highlighted	highlight	VERB
ertr-505	80	4	four	four	NUM
ertr-505	80	5	types	type	NOUN
ertr-505	80	6	of	of	ADP
ertr-505	80	7	technologies	technology	NOUN
ertr-505	80	8	during	during	ADP
ertr-505	80	9	the	the	DET
ertr-505	80	10	interviews	interview	NOUN
ertr-505	80	11	:	:	PUNCT
ertr-505	80	12	messaging	messaging	NOUN
ertr-505	80	13	tools	tool	NOUN
ertr-505	80	14	,	,	PUNCT
ertr-505	80	15	websites	website	NOUN
ertr-505	80	16	,	,	PUNCT
ertr-505	80	17	social	social	ADJ
ertr-505	80	18	media	medium	NOUN
ertr-505	80	19	and	and	CCONJ
ertr-505	80	20	e	e	NOUN
ertr-505	80	21	-	-	NOUN
ertr-505	80	22	commerce	commerce	NOUN
ertr-505	80	23	and	and	CCONJ
ertr-505	80	24	the	the	DET
ertr-505	80	25	results	result	NOUN
ertr-505	80	26	are	be	AUX
ertr-505	80	27	organized	organize	VERB
ertr-505	80	28	accordingly	accordingly	ADV
ertr-505	80	29	.	.	PUNCT
ertr-505	81	1	table	table	NOUN
ertr-505	81	2	2	2	NUM
ertr-505	81	3	provides	provide	VERB
ertr-505	81	4	a	a	DET
ertr-505	81	5	summary	summary	NOUN
ertr-505	81	6	of	of	ADP
ertr-505	81	7	isomorphic	isomorphic	ADJ
ertr-505	81	8	technology	technology	NOUN
ertr-505	81	9	practices	practice	NOUN
ertr-505	81	10	in	in	ADP
ertr-505	81	11	the	the	DET
ertr-505	81	12	hotels	hotel	NOUN
ertr-505	81	13	based	base	VERB
ertr-505	81	14	on	on	ADP
ertr-505	81	15	the	the	DET
ertr-505	81	16	interviewee	interviewee	NOUN
ertr-505	81	17	statements	statement	NOUN
ertr-505	81	18	.	.	PUNCT
ertr-505	82	1	the	the	DET
ertr-505	82	2	first	first	ADJ
ertr-505	82	3	column	column	NOUN
ertr-505	82	4	shows	show	VERB
ertr-505	82	5	the	the	DET
ertr-505	82	6	tool	tool	NOUN
ertr-505	82	7	and	and	CCONJ
ertr-505	82	8	the	the	DET
ertr-505	82	9	second	second	ADJ
ertr-505	82	10	how	how	SCONJ
ertr-505	82	11	it	it	PRON
ertr-505	82	12	is	be	AUX
ertr-505	82	13	generally	generally	ADV
ertr-505	82	14	used	use	VERB
ertr-505	82	15	(	(	PUNCT
ertr-505	82	16	or	or	CCONJ
ertr-505	82	17	understood	understand	VERB
ertr-505	82	18	)	)	PUNCT
ertr-505	82	19	by	by	ADP
ertr-505	82	20	managers	manager	NOUN
ertr-505	82	21	.	.	PUNCT
ertr-505	83	1	the	the	DET
ertr-505	83	2	following	follow	VERB
ertr-505	83	3	sections	section	NOUN
ertr-505	83	4	illustrate	illustrate	VERB
ertr-505	83	5	the	the	DET
ertr-505	83	6	isomorphic	isomorphic	ADJ
ertr-505	83	7	uses	use	NOUN
ertr-505	83	8	of	of	ADP
ertr-505	83	9	these	these	DET
ertr-505	83	10	tools	tool	NOUN
ertr-505	83	11	in	in	ADP
ertr-505	83	12	detail	detail	NOUN
ertr-505	83	13	.	.	PUNCT
ertr-505	84	1	table	table	NOUN
ertr-505	84	2	1	1	NUM
ertr-505	84	3	.	.	PUNCT
ertr-505	85	1	summary	summary	NOUN
ertr-505	85	2	of	of	ADP
ertr-505	85	3	isomorphic	isomorphic	ADJ
ertr-505	85	4	technology	technology	NOUN
ertr-505	85	5	practices	practice	NOUN
ertr-505	85	6	tools	tool	NOUN
ertr-505	85	7	use	use	VERB
ertr-505	85	8	messaging	messaging	NOUN
ertr-505	85	9	tools	tool	NOUN
ertr-505	85	10	:	:	PUNCT
ertr-505	85	11	email	email	NOUN
ertr-505	85	12	&	&	CCONJ
ertr-505	85	13	whatsapp	whatsapp	PROPN
ertr-505	85	14	internal	internal	ADJ
ertr-505	85	15	external	external	ADJ
ertr-505	85	16	archive	archive	NOUN
ertr-505	85	17	data	datum	NOUN
ertr-505	85	18	;	;	PUNCT
ertr-505	85	19	record	record	NOUN
ertr-505	85	20	keeping	keeping	NOUN
ertr-505	85	21	;	;	PUNCT
ertr-505	85	22	employee	employee	NOUN
ertr-505	85	23	communication	communication	NOUN
ertr-505	85	24	;	;	PUNCT
ertr-505	85	25	contact	contact	NOUN
ertr-505	85	26	suppliers	supplier	NOUN
ertr-505	85	27	communication	communication	NOUN
ertr-505	85	28	;	;	PUNCT
ertr-505	85	29	sales	sale	NOUN
ertr-505	85	30	websites	website	NOUN
ertr-505	85	31	promotion	promotion	NOUN
ertr-505	85	32	/	/	SYM
ertr-505	85	33	crm	crm	NOUN
ertr-505	85	34	distribution	distribution	NOUN
ertr-505	85	35	send	send	VERB
ertr-505	85	36	questions	question	NOUN
ertr-505	85	37	and/or	and/or	CCONJ
ertr-505	85	38	comments	comment	NOUN
ertr-505	85	39	;	;	PUNCT
ertr-505	85	40	information	information	NOUN
ertr-505	85	41	about	about	ADP
ertr-505	85	42	the	the	DET
ertr-505	85	43	hotel	hotel	NOUN
ertr-505	85	44	;	;	PUNCT
ertr-505	85	45	images	image	NOUN
ertr-505	85	46	of	of	ADP
ertr-505	85	47	the	the	DET
ertr-505	85	48	hotel	hotel	NOUN
ertr-505	85	49	and/or	and/or	CCONJ
ertr-505	85	50	the	the	DET
ertr-505	85	51	city	city	NOUN
ertr-505	85	52	;	;	PUNCT
ertr-505	85	53	registration	registration	NOUN
ertr-505	85	54	to	to	ADP
ertr-505	85	55	the	the	DET
ertr-505	85	56	newsletter	newsletter	NOUN
ertr-505	85	57	;	;	PUNCT
ertr-505	85	58	contacts	contact	NOUN
ertr-505	85	59	;	;	PUNCT
ertr-505	85	60	language	language	NOUN
ertr-505	85	61	change	change	NOUN
ertr-505	85	62	options	option	NOUN
ertr-505	85	63	;	;	PUNCT
ertr-505	85	64	link	link	VERB
ertr-505	85	65	to	to	ADP
ertr-505	85	66	profiles	profile	NOUN
ertr-505	85	67	in	in	ADP
ertr-505	85	68	other	other	ADJ
ertr-505	85	69	virtual	virtual	ADJ
ertr-505	85	70	environments	environment	NOUN
ertr-505	85	71	reservations	reservation	NOUN
ertr-505	85	72	;	;	PUNCT
ertr-505	85	73	budget	budget	NOUN
ertr-505	85	74	requests	request	NOUN
ertr-505	85	75	;	;	PUNCT
ertr-505	85	76	fees	fee	NOUN
ertr-505	85	77	and	and	CCONJ
ertr-505	85	78	packages	package	NOUN
ertr-505	85	79	;	;	PUNCT
ertr-505	85	80	online	online	ADJ
ertr-505	85	81	sales	sale	NOUN
ertr-505	85	82	social	social	ADJ
ertr-505	85	83	media	medium	NOUN
ertr-505	85	84	monitoring	monitoring	NOUN
ertr-505	85	85	user	user	NOUN
ertr-505	85	86	generated	generate	VERB
ertr-505	85	87	content	content	NOUN
ertr-505	85	88	online	online	ADJ
ertr-505	85	89	reputation	reputation	NOUN
ertr-505	85	90	in	in	ADP
ertr-505	85	91	-	-	PUNCT
ertr-505	85	92	house	house	NOUN
ertr-505	85	93	vs.	vs.	ADP
ertr-505	85	94	outsourced	outsourced	ADJ
ertr-505	85	95	monitoring	monitoring	NOUN
ertr-505	85	96	possibility	possibility	NOUN
ertr-505	85	97	to	to	PART
ertr-505	85	98	analyze	analyze	VERB
ertr-505	85	99	the	the	DET
ertr-505	85	100	content	content	NOUN
ertr-505	85	101	(	(	PUNCT
ertr-505	85	102	positive	positive	ADJ
ertr-505	85	103	/	/	SYM
ertr-505	85	104	negative	negative	ADJ
ertr-505	85	105	)	)	PUNCT
ertr-505	85	106	;	;	PUNCT
ertr-505	85	107	strategic	strategic	ADJ
ertr-505	85	108	analysis	analysis	NOUN
ertr-505	85	109	;	;	PUNCT
ertr-505	85	110	to	to	PART
ertr-505	85	111	solve	solve	VERB
ertr-505	85	112	problems	problem	NOUN
ertr-505	85	113	user	user	NOUN
ertr-505	85	114	rating	rating	NOUN
ertr-505	85	115	;	;	PUNCT
ertr-505	85	116	position	position	NOUN
ertr-505	85	117	in	in	ADP
ertr-505	85	118	rankings	ranking	NOUN
ertr-505	85	119	on	on	ADP
ertr-505	85	120	specialized	specialized	ADJ
ertr-505	85	121	sites	site	NOUN
ertr-505	85	122	;	;	PUNCT
ertr-505	85	123	perceived	perceive	VERB
ertr-505	85	124	image	image	NOUN
ertr-505	85	125	ecommerce	ecommerce	NOUN
ertr-505	85	126	direct	direct	ADJ
ertr-505	85	127	sale	sale	NOUN
ertr-505	85	128	intermediate	intermediate	ADJ
ertr-505	85	129	sale	sale	NOUN
ertr-505	85	130	website	website	NOUN
ertr-505	85	131	;	;	PUNCT
ertr-505	85	132	social	social	ADJ
ertr-505	85	133	media	media	NOUN
ertr-505	85	134	otas	ota	NOUN
ertr-505	85	135	;	;	PUNCT
ertr-505	85	136	tour	tour	NOUN
ertr-505	85	137	operators	operator	NOUN
ertr-505	85	138	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-505	86	1	e	e	NOUN
ertr-505	86	2	-	-	NOUN
ertr-505	86	3	review	review	NOUN
ertr-505	86	4	of	of	ADP
ertr-505	86	5	tourism	tourism	NOUN
ertr-505	86	6	research	research	NOUN
ertr-505	86	7	(	(	PUNCT
ertr-505	86	8	ertr	ertr	NOUN
ertr-505	86	9	)	)	PUNCT
ertr-505	86	10	,	,	PUNCT
ertr-505	86	11	vol	vol	NOUN
ertr-505	86	12	.	.	PROPN
ertr-505	87	1	17	17	NUM
ertr-505	87	2	,	,	PUNCT
ertr-505	87	3	no	no	INTJ
ertr-505	88	1	.	.	NOUN
ertr-505	88	2	2	2	NUM
ertr-505	88	3	,	,	PUNCT
ertr-505	88	4	2019	2019	NUM
ertr-505	88	5	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	88	6	212	212	NUM
ertr-505	88	7	messaging	messaging	NOUN
ertr-505	88	8	tools	tool	NOUN
ertr-505	88	9	the	the	DET
ertr-505	88	10	findings	finding	NOUN
ertr-505	88	11	show	show	VERB
ertr-505	88	12	that	that	SCONJ
ertr-505	88	13	all	all	DET
ertr-505	88	14	hotels	hotel	NOUN
ertr-505	88	15	in	in	ADP
ertr-505	88	16	the	the	DET
ertr-505	88	17	sample	sample	NOUN
ertr-505	88	18	use	use	NOUN
ertr-505	88	19	email	email	NOUN
ertr-505	88	20	widely	widely	ADV
ertr-505	88	21	for	for	ADP
ertr-505	88	22	internal	internal	ADJ
ertr-505	88	23	and	and	CCONJ
ertr-505	88	24	external	external	ADJ
ertr-505	88	25	communication	communication	NOUN
ertr-505	88	26	.	.	PUNCT
ertr-505	89	1	the	the	DET
ertr-505	89	2	uniform	uniform	ADJ
ertr-505	89	3	results	result	NOUN
ertr-505	89	4	regarding	regard	VERB
ertr-505	89	5	the	the	DET
ertr-505	89	6	use	use	NOUN
ertr-505	89	7	of	of	ADP
ertr-505	89	8	email	email	NOUN
ertr-505	89	9	for	for	SCONJ
ertr-505	89	10	communication	communication	NOUN
ertr-505	89	11	clearly	clearly	ADV
ertr-505	89	12	picture	picture	VERB
ertr-505	89	13	email	email	NOUN
ertr-505	89	14	as	as	ADP
ertr-505	89	15	an	an	DET
ertr-505	89	16	established	establish	VERB
ertr-505	89	17	form	form	NOUN
ertr-505	89	18	of	of	ADP
ertr-505	89	19	communication	communication	NOUN
ertr-505	89	20	needed	need	VERB
ertr-505	89	21	by	by	ADP
ertr-505	89	22	hotels	hotel	NOUN
ertr-505	89	23	to	to	PART
ertr-505	89	24	survive	survive	VERB
ertr-505	89	25	.	.	PUNCT
ertr-505	90	1	the	the	DET
ertr-505	90	2	understanding	understanding	NOUN
ertr-505	90	3	of	of	ADP
ertr-505	90	4	email	email	NOUN
ertr-505	90	5	as	as	ADP
ertr-505	90	6	a	a	DET
ertr-505	90	7	fundamental	fundamental	ADJ
ertr-505	90	8	tool	tool	NOUN
ertr-505	90	9	for	for	ADP
ertr-505	90	10	communications	communication	NOUN
ertr-505	90	11	confirms	confirm	VERB
ertr-505	90	12	the	the	DET
ertr-505	90	13	findings	finding	NOUN
ertr-505	90	14	of	of	ADP
ertr-505	90	15	gretzel	gretzel	PROPN
ertr-505	90	16	et	et	PROPN
ertr-505	90	17	al	al	PROPN
ertr-505	90	18	.	.	PROPN
ertr-505	91	1	(	(	PUNCT
ertr-505	91	2	2017	2017	NUM
ertr-505	91	3	)	)	PUNCT
ertr-505	91	4	,	,	PUNCT
ertr-505	91	5	which	which	PRON
ertr-505	91	6	describe	describe	VERB
ertr-505	91	7	email	email	NOUN
ertr-505	91	8	as	as	ADP
ertr-505	91	9	a	a	DET
ertr-505	91	10	mature	mature	ADJ
ertr-505	91	11	technology	technology	NOUN
ertr-505	91	12	.	.	PUNCT
ertr-505	92	1	but	but	CCONJ
ertr-505	92	2	hotels	hotel	NOUN
ertr-505	92	3	across	across	ADP
ertr-505	92	4	the	the	DET
ertr-505	92	5	board	board	NOUN
ertr-505	92	6	also	also	ADV
ertr-505	92	7	use	use	VERB
ertr-505	92	8	cloud	cloud	NOUN
ertr-505	92	9	storage	storage	NOUN
ertr-505	92	10	functions	function	NOUN
ertr-505	92	11	attached	attach	VERB
ertr-505	92	12	to	to	ADP
ertr-505	92	13	email	email	NOUN
ertr-505	92	14	systems	system	NOUN
ertr-505	92	15	for	for	ADP
ertr-505	92	16	record	record	NOUN
ertr-505	92	17	keeping	keep	VERB
ertr-505	92	18	purposes	purpose	NOUN
ertr-505	92	19	,	,	PUNCT
ertr-505	92	20	establishing	establish	VERB
ertr-505	92	21	email	email	NOUN
ertr-505	92	22	as	as	ADP
ertr-505	92	23	an	an	DET
ertr-505	92	24	effective	effective	ADJ
ertr-505	92	25	data	data	NOUN
ertr-505	92	26	storage	storage	NOUN
ertr-505	92	27	mechanism	mechanism	NOUN
ertr-505	92	28	.	.	PUNCT
ertr-505	93	1	institutional	institutional	ADJ
ertr-505	93	2	needs	need	VERB
ertr-505	93	3	to	to	PART
ertr-505	93	4	keep	keep	VERB
ertr-505	93	5	evidence	evidence	NOUN
ertr-505	93	6	of	of	ADP
ertr-505	93	7	conversations	conversation	NOUN
ertr-505	93	8	seem	seem	VERB
ertr-505	93	9	to	to	PART
ertr-505	93	10	drive	drive	VERB
ertr-505	93	11	this	this	DET
ertr-505	93	12	particular	particular	ADJ
ertr-505	93	13	use	use	NOUN
ertr-505	93	14	of	of	ADP
ertr-505	93	15	email	email	NOUN
ertr-505	93	16	technology	technology	NOUN
ertr-505	93	17	.	.	PUNCT
ertr-505	94	1	surprisingly	surprisingly	ADV
ertr-505	94	2	,	,	PUNCT
ertr-505	94	3	whatsapp	whatsapp	NOUN
ertr-505	94	4	,	,	PUNCT
ertr-505	94	5	an	an	DET
ertr-505	94	6	instant	instant	ADJ
ertr-505	94	7	messaging	messaging	NOUN
ertr-505	94	8	app	app	NOUN
ertr-505	94	9	,	,	PUNCT
ertr-505	94	10	was	be	AUX
ertr-505	94	11	also	also	ADV
ertr-505	94	12	widely	widely	ADV
ertr-505	94	13	adopted	adopt	VERB
ertr-505	94	14	by	by	ADP
ertr-505	94	15	the	the	DET
ertr-505	94	16	respondents	respondent	NOUN
ertr-505	94	17	as	as	ADP
ertr-505	94	18	a	a	DET
ertr-505	94	19	tool	tool	NOUN
ertr-505	94	20	for	for	ADP
ertr-505	94	21	direct	direct	ADJ
ertr-505	94	22	communication	communication	NOUN
ertr-505	94	23	with	with	ADP
ertr-505	94	24	customers	customer	NOUN
ertr-505	94	25	and	and	CCONJ
ertr-505	94	26	employees	employee	NOUN
ertr-505	94	27	,	,	PUNCT
ertr-505	94	28	in	in	ADP
ertr-505	94	29	some	some	DET
ertr-505	94	30	cases	case	NOUN
ertr-505	94	31	suppressing	suppress	VERB
ertr-505	94	32	the	the	DET
ertr-505	94	33	use	use	NOUN
ertr-505	94	34	of	of	ADP
ertr-505	94	35	email	email	NOUN
ertr-505	94	36	.	.	PUNCT
ertr-505	95	1	table	table	NOUN
ertr-505	95	2	2	2	NUM
ertr-505	95	3	offers	offer	VERB
ertr-505	95	4	some	some	DET
ertr-505	95	5	respondents	respondent	NOUN
ertr-505	95	6	’	'	PUNCT
ertr-505	95	7	comments	comment	NOUN
ertr-505	95	8	about	about	ADP
ertr-505	95	9	whatsapp	whatsapp	NOUN
ertr-505	95	10	that	that	PRON
ertr-505	95	11	illustrate	illustrate	VERB
ertr-505	95	12	its	its	PRON
ertr-505	95	13	perceived	perceive	VERB
ertr-505	95	14	importance	importance	NOUN
ertr-505	95	15	and	and	CCONJ
ertr-505	95	16	describe	describe	VERB
ertr-505	95	17	it	it	PRON
ertr-505	95	18	as	as	ADP
ertr-505	95	19	having	having	AUX
ertr-505	95	20	become	become	VERB
ertr-505	95	21	a	a	DET
ertr-505	95	22	“	"	PUNCT
ertr-505	95	23	standard	standard	ADJ
ertr-505	95	24	”	"	PUNCT
ertr-505	95	25	communication	communication	NOUN
ertr-505	95	26	tool	tool	NOUN
ertr-505	95	27	for	for	ADP
ertr-505	95	28	hotels	hotel	NOUN
ertr-505	95	29	.	.	PUNCT
ertr-505	96	1	normative	normative	ADJ
ertr-505	96	2	pressures	pressure	NOUN
ertr-505	96	3	coming	come	VERB
ertr-505	96	4	from	from	ADP
ertr-505	96	5	consumers	consumer	NOUN
ertr-505	96	6	who	who	PRON
ertr-505	96	7	increasingly	increasingly	ADV
ertr-505	96	8	use	use	VERB
ertr-505	96	9	mobile	mobile	ADJ
ertr-505	96	10	technologies	technology	NOUN
ertr-505	96	11	in	in	ADP
ertr-505	96	12	the	the	DET
ertr-505	96	13	vacation	vacation	NOUN
ertr-505	96	14	context	context	NOUN
ertr-505	96	15	(	(	PUNCT
ertr-505	96	16	wang	wang	PROPN
ertr-505	96	17	et	et	PROPN
ertr-505	96	18	al	al	PROPN
ertr-505	96	19	.	.	PROPN
ertr-505	96	20	,	,	PUNCT
ertr-505	96	21	2016	2016	NUM
ertr-505	96	22	)	)	PUNCT
ertr-505	96	23	and	and	CCONJ
ertr-505	96	24	think	think	VERB
ertr-505	96	25	that	that	SCONJ
ertr-505	96	26	hotels	hotel	NOUN
ertr-505	96	27	should	should	AUX
ertr-505	96	28	use	use	VERB
ertr-505	96	29	whatsapp	whatsapp	NOUN
ertr-505	96	30	seems	seem	VERB
ertr-505	96	31	to	to	PART
ertr-505	96	32	be	be	AUX
ertr-505	96	33	the	the	DET
ertr-505	96	34	biggest	big	ADJ
ertr-505	96	35	impetus	impetus	NOUN
ertr-505	96	36	for	for	ADP
ertr-505	96	37	the	the	DET
ertr-505	96	38	adoption	adoption	NOUN
ertr-505	96	39	.	.	PUNCT
ertr-505	97	1	table	table	NOUN
ertr-505	97	2	2	2	NUM
ertr-505	97	3	.	.	X
ertr-505	97	4	whatsapp	whatsapp	NOUN
ertr-505	97	5	use	use	NOUN
ertr-505	97	6	by	by	ADP
ertr-505	97	7	hotels	hotel	NOUN
ertr-505	97	8	whatsapp	whatsapp	X
ertr-505	97	9	internal	internal	ADJ
ertr-505	97	10	and	and	CCONJ
ertr-505	97	11	external	external	ADJ
ertr-505	97	12	use	use	NOUN
ertr-505	97	13	hotel	hotel	NOUN
ertr-505	97	14	1	1	NUM
ertr-505	97	15	[	[	NOUN
ertr-505	97	16	...	...	PUNCT
ertr-505	97	17	]	]	PUNCT
ertr-505	97	18	we	we	PRON
ertr-505	97	19	are	be	AUX
ertr-505	97	20	in	in	ADP
ertr-505	97	21	a	a	DET
ertr-505	97	22	transitional	transitional	ADJ
ertr-505	97	23	phase	phase	NOUN
ertr-505	97	24	...	...	PUNCT
ertr-505	97	25	and	and	CCONJ
ertr-505	97	26	a	a	DET
ertr-505	97	27	lot	lot	NOUN
ertr-505	97	28	of	of	ADP
ertr-505	97	29	issues	issue	NOUN
ertr-505	97	30	have	have	AUX
ertr-505	97	31	been	be	AUX
ertr-505	97	32	solved	solve	VERB
ertr-505	97	33	by	by	ADP
ertr-505	97	34	whatsapp	whatsapp	NOUN
ertr-505	97	35	.	.	PUNCT
ertr-505	98	1	whatsapp	whatsapp	NOUN
ertr-505	98	2	really	really	ADV
ertr-505	98	3	is	be	AUX
ertr-505	98	4	another	another	DET
ertr-505	98	5	way	way	NOUN
ertr-505	98	6	that	that	PRON
ertr-505	98	7	replaces	replace	VERB
ertr-505	98	8	traditional	traditional	ADJ
ertr-505	98	9	tools	tool	NOUN
ertr-505	98	10	.	.	PUNCT
ertr-505	99	1	hotel	hotel	NOUN
ertr-505	99	2	2	2	NUM
ertr-505	99	3	[	[	NOUN
ertr-505	99	4	...	...	PUNCT
ertr-505	99	5	]	]	X
ertr-505	100	1	i	i	PRON
ertr-505	100	2	think	think	VERB
ertr-505	100	3	whatsapp	whatsapp	X
ertr-505	100	4	…	…	PUNCT
ertr-505	100	5	it	it	PRON
ertr-505	100	6	is	be	AUX
ertr-505	100	7	standard	standard	ADJ
ertr-505	100	8	for	for	ADP
ertr-505	100	9	everything	everything	PRON
ertr-505	100	10	.	.	PUNCT
ertr-505	101	1	i	i	PRON
ertr-505	101	2	am	be	AUX
ertr-505	101	3	with	with	ADP
ertr-505	101	4	my	my	PRON
ertr-505	101	5	director	director	NOUN
ertr-505	101	6	in	in	ADP
ertr-505	101	7	buenos	buenos	PROPN
ertr-505	101	8	aires	aires	PROPN
ertr-505	101	9	participating	participate	VERB
ertr-505	101	10	in	in	ADP
ertr-505	101	11	a	a	DET
ertr-505	101	12	conference	conference	NOUN
ertr-505	101	13	and	and	CCONJ
ertr-505	101	14	i	i	PRON
ertr-505	101	15	can	can	AUX
ertr-505	101	16	instantly	instantly	ADV
ertr-505	101	17	exchange	exchange	VERB
ertr-505	101	18	messages	message	NOUN
ertr-505	101	19	with	with	ADP
ertr-505	101	20	him	he	PRON
ertr-505	101	21	about	about	ADP
ertr-505	101	22	the	the	DET
ertr-505	101	23	hotel	hotel	NOUN
ertr-505	101	24	issues	issue	NOUN
ertr-505	101	25	.	.	PUNCT
ertr-505	102	1	hotel	hotel	NOUN
ertr-505	102	2	16	16	NUM
ertr-505	103	1	[	[	X
ertr-505	103	2	...	...	X
ertr-505	103	3	]	]	X
ertr-505	103	4	a	a	DET
ertr-505	103	5	lot	lot	NOUN
ertr-505	103	6	of	of	ADP
ertr-505	103	7	people	people	NOUN
ertr-505	103	8	do	do	AUX
ertr-505	103	9	not	not	PART
ertr-505	103	10	read	read	VERB
ertr-505	103	11	the	the	DET
ertr-505	103	12	e	e	NOUN
ertr-505	103	13	-	-	NOUN
ertr-505	103	14	mails	mail	NOUN
ertr-505	103	15	,	,	PUNCT
ertr-505	103	16	so	so	CCONJ
ertr-505	103	17	what	what	PRON
ertr-505	103	18	happens	happen	VERB
ertr-505	103	19	?	?	PUNCT
ertr-505	104	1	we	we	PRON
ertr-505	104	2	send	send	VERB
ertr-505	104	3	them	they	PRON
ertr-505	104	4	messages	message	NOUN
ertr-505	104	5	through	through	ADP
ertr-505	104	6	whatsapp	whatsapp	NOUN
ertr-505	104	7	.	.	PUNCT
ertr-505	105	1	we	we	PRON
ertr-505	105	2	have	have	VERB
ertr-505	105	3	groups	group	NOUN
ertr-505	105	4	at	at	ADP
ertr-505	105	5	whatsapp	whatsapp	NOUN
ertr-505	105	6	.	.	PUNCT
ertr-505	106	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	107	1	e	e	NOUN
ertr-505	107	2	-	-	NOUN
ertr-505	107	3	review	review	NOUN
ertr-505	107	4	of	of	ADP
ertr-505	107	5	tourism	tourism	NOUN
ertr-505	107	6	research	research	NOUN
ertr-505	107	7	(	(	PUNCT
ertr-505	107	8	ertr	ertr	NOUN
ertr-505	107	9	)	)	PUNCT
ertr-505	107	10	,	,	PUNCT
ertr-505	107	11	vol	vol	NOUN
ertr-505	107	12	.	.	PROPN
ertr-505	107	13	17	17	NUM
ertr-505	107	14	,	,	PUNCT
ertr-505	107	15	no	no	INTJ
ertr-505	107	16	.	.	NOUN
ertr-505	107	17	2	2	NUM
ertr-505	107	18	,	,	PUNCT
ertr-505	107	19	2019	2019	NUM
ertr-505	107	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	107	21	213	213	NUM
ertr-505	107	22	hotel	hotel	NOUN
ertr-505	107	23	15	15	NUM
ertr-505	107	24	[	[	NOUN
ertr-505	107	25	...	...	PUNCT
ertr-505	107	26	]	]	X
ertr-505	108	1	so	so	ADV
ertr-505	108	2	sometimes	sometimes	ADV
ertr-505	108	3	i	i	PRON
ertr-505	108	4	come	come	VERB
ertr-505	108	5	here	here	ADV
ertr-505	108	6	to	to	ADP
ertr-505	108	7	my	my	PRON
ertr-505	108	8	room	room	NOUN
ertr-505	108	9	and	and	CCONJ
ertr-505	108	10	spend	spend	VERB
ertr-505	108	11	more	more	ADJ
ertr-505	108	12	time	time	NOUN
ertr-505	108	13	on	on	ADP
ertr-505	108	14	whatsapp	whatsapp	NOUN
ertr-505	108	15	than	than	ADP
ertr-505	108	16	on	on	ADP
ertr-505	108	17	the	the	DET
ertr-505	108	18	computer	computer	NOUN
ertr-505	108	19	.	.	PUNCT
ertr-505	109	1	because	because	SCONJ
ertr-505	109	2	the	the	DET
ertr-505	109	3	consumer	consumer	NOUN
ertr-505	109	4	is	be	AUX
ertr-505	109	5	the	the	DET
ertr-505	109	6	whole	whole	ADJ
ertr-505	109	7	time	time	NOUN
ertr-505	109	8	asking	ask	VERB
ertr-505	109	9	for	for	ADP
ertr-505	109	10	a	a	DET
ertr-505	109	11	photo	photo	NOUN
ertr-505	109	12	in	in	ADP
ertr-505	109	13	real	real	ADJ
ertr-505	109	14	time	time	NOUN
ertr-505	109	15	,	,	PUNCT
ertr-505	109	16	"	"	PUNCT
ertr-505	109	17	take	take	VERB
ertr-505	109	18	a	a	DET
ertr-505	109	19	photo	photo	NOUN
ertr-505	109	20	of	of	ADP
ertr-505	109	21	the	the	DET
ertr-505	109	22	apartment	apartment	NOUN
ertr-505	109	23	and	and	CCONJ
ertr-505	109	24	send	send	VERB
ertr-505	109	25	it	it	PRON
ertr-505	109	26	to	to	ADP
ertr-505	109	27	me	i	PRON
ertr-505	109	28	"	"	PUNCT
ertr-505	109	29	...	...	PUNCT
ertr-505	109	30	websites	website	NOUN
ertr-505	109	31	similar	similar	ADJ
ertr-505	109	32	to	to	ADP
ertr-505	109	33	what	what	PRON
ertr-505	109	34	zach	zach	NOUN
ertr-505	109	35	,	,	PUNCT
ertr-505	109	36	gretzel	gretzel	PROPN
ertr-505	109	37	and	and	CCONJ
ertr-505	109	38	xiang	xiang	PROPN
ertr-505	109	39	(	(	PUNCT
ertr-505	109	40	2010	2010	NUM
ertr-505	109	41	)	)	PUNCT
ertr-505	109	42	found	find	VERB
ertr-505	109	43	for	for	ADP
ertr-505	109	44	the	the	DET
ertr-505	109	45	convention	convention	NOUN
ertr-505	109	46	and	and	CCONJ
ertr-505	109	47	visitor	visitor	PROPN
ertr-505	109	48	bureau	bureau	NOUN
ertr-505	109	49	sector	sector	NOUN
ertr-505	109	50	,	,	PUNCT
ertr-505	109	51	the	the	DET
ertr-505	109	52	interviews	interview	NOUN
ertr-505	109	53	revealed	reveal	VERB
ertr-505	109	54	that	that	SCONJ
ertr-505	109	55	websites	website	NOUN
ertr-505	109	56	per	per	X
ertr-505	109	57	se	se	X
ertr-505	109	58	have	have	AUX
ertr-505	109	59	been	be	AUX
ertr-505	109	60	adopted	adopt	VERB
ertr-505	109	61	by	by	ADP
ertr-505	109	62	all	all	DET
ertr-505	109	63	hotels	hotel	NOUN
ertr-505	109	64	;	;	PUNCT
ertr-505	109	65	however	however	ADV
ertr-505	109	66	,	,	PUNCT
ertr-505	109	67	the	the	DET
ertr-505	109	68	level	level	NOUN
ertr-505	109	69	of	of	ADP
ertr-505	109	70	sophistication	sophistication	NOUN
ertr-505	109	71	of	of	ADP
ertr-505	109	72	the	the	DET
ertr-505	109	73	website	website	NOUN
ertr-505	109	74	differs	differ	VERB
ertr-505	109	75	.	.	PUNCT
ertr-505	110	1	despite	despite	SCONJ
ertr-505	110	2	the	the	DET
ertr-505	110	3	availability	availability	NOUN
ertr-505	110	4	of	of	ADP
ertr-505	110	5	cheap	cheap	ADJ
ertr-505	110	6	and	and	CCONJ
ertr-505	110	7	easy	easy	ADJ
ertr-505	110	8	to	to	PART
ertr-505	110	9	use	use	VERB
ertr-505	110	10	website	website	NOUN
ertr-505	110	11	creation	creation	NOUN
ertr-505	110	12	tools	tool	NOUN
ertr-505	110	13	and	and	CCONJ
ertr-505	110	14	regardless	regardless	ADV
ertr-505	110	15	of	of	ADP
ertr-505	110	16	increasing	increase	VERB
ertr-505	110	17	information	information	NOUN
ertr-505	110	18	and	and	CCONJ
ertr-505	110	19	communication	communication	NOUN
ertr-505	110	20	needs	need	VERB
ertr-505	110	21	from	from	ADP
ertr-505	110	22	tourists	tourist	NOUN
ertr-505	110	23	(	(	PUNCT
ertr-505	110	24	yuan	yuan	NOUN
ertr-505	110	25	et	et	NOUN
ertr-505	110	26	al	al	PROPN
ertr-505	110	27	.	.	PROPN
ertr-505	110	28	,	,	PUNCT
ertr-505	110	29	2019	2019	NUM
ertr-505	110	30	)	)	PUNCT
ertr-505	110	31	,	,	PUNCT
ertr-505	110	32	many	many	ADJ
ertr-505	110	33	of	of	ADP
ertr-505	110	34	the	the	DET
ertr-505	110	35	interviewed	interview	VERB
ertr-505	110	36	hotels	hotel	NOUN
ertr-505	110	37	still	still	ADV
ertr-505	110	38	do	do	AUX
ertr-505	110	39	not	not	PART
ertr-505	110	40	provide	provide	VERB
ertr-505	110	41	interactive	interactive	ADJ
ertr-505	110	42	websites	website	NOUN
ertr-505	110	43	.	.	PUNCT
ertr-505	111	1	smaller	small	ADJ
ertr-505	111	2	hotels	hotel	NOUN
ertr-505	111	3	seem	seem	VERB
ertr-505	111	4	to	to	PART
ertr-505	111	5	not	not	PART
ertr-505	111	6	perceive	perceive	VERB
ertr-505	111	7	any	any	DET
ertr-505	111	8	institutional	institutional	ADJ
ertr-505	111	9	pressures	pressure	NOUN
ertr-505	111	10	or	or	CCONJ
ertr-505	111	11	incentives	incentive	NOUN
ertr-505	111	12	to	to	PART
ertr-505	111	13	advance	advance	VERB
ertr-505	111	14	their	their	PRON
ertr-505	111	15	use	use	NOUN
ertr-505	111	16	of	of	ADP
ertr-505	111	17	websites	website	NOUN
ertr-505	111	18	for	for	ADP
ertr-505	111	19	sales	sale	NOUN
ertr-505	111	20	or	or	CCONJ
ertr-505	111	21	customer	customer	NOUN
ertr-505	111	22	service	service	NOUN
ertr-505	111	23	management	management	NOUN
ertr-505	111	24	.	.	PUNCT
ertr-505	112	1	as	as	ADP
ertr-505	112	2	such	such	ADJ
ertr-505	112	3	,	,	PUNCT
ertr-505	112	4	the	the	DET
ertr-505	112	5	results	result	NOUN
ertr-505	112	6	found	find	VERB
ertr-505	112	7	isomorphism	isomorphism	NOUN
ertr-505	112	8	in	in	ADP
ertr-505	112	9	smaller	small	ADJ
ertr-505	112	10	hotels	hotel	NOUN
ertr-505	112	11	with	with	ADP
ertr-505	112	12	respect	respect	NOUN
ertr-505	112	13	to	to	ADP
ertr-505	112	14	the	the	DET
ertr-505	112	15	lack	lack	NOUN
ertr-505	112	16	of	of	ADP
ertr-505	112	17	sophisticated	sophisticated	ADJ
ertr-505	112	18	website	website	NOUN
ertr-505	112	19	use	use	NOUN
ertr-505	112	20	.	.	PUNCT
ertr-505	113	1	social	social	ADJ
ertr-505	113	2	media	medium	NOUN
ertr-505	113	3	while	while	SCONJ
ertr-505	113	4	social	social	ADJ
ertr-505	113	5	media	media	NOUN
ertr-505	113	6	use	use	NOUN
ertr-505	113	7	is	be	AUX
ertr-505	113	8	widespread	widespread	ADJ
ertr-505	113	9	across	across	ADP
ertr-505	113	10	the	the	DET
ertr-505	113	11	hotels	hotel	NOUN
ertr-505	113	12	in	in	ADP
ertr-505	113	13	the	the	DET
ertr-505	113	14	sample	sample	NOUN
ertr-505	113	15	,	,	PUNCT
ertr-505	113	16	most	most	ADJ
ertr-505	113	17	efforts	effort	NOUN
ertr-505	113	18	are	be	AUX
ertr-505	113	19	focused	focus	VERB
ertr-505	113	20	on	on	ADP
ertr-505	113	21	sales	sale	NOUN
ertr-505	113	22	instead	instead	ADV
ertr-505	113	23	of	of	ADP
ertr-505	113	24	relationship	relationship	NOUN
ertr-505	113	25	management	management	NOUN
ertr-505	113	26	,	,	PUNCT
ertr-505	113	27	despite	despite	SCONJ
ertr-505	113	28	its	its	PRON
ertr-505	113	29	prominent	prominent	ADJ
ertr-505	113	30	role	role	NOUN
ertr-505	113	31	in	in	ADP
ertr-505	113	32	social	social	ADJ
ertr-505	113	33	media	medium	NOUN
ertr-505	113	34	marketing	marketing	NOUN
ertr-505	113	35	(	(	PUNCT
ertr-505	113	36	gretzel	gretzel	ADJ
ertr-505	113	37	and	and	CCONJ
ertr-505	113	38	yoo	yoo	PROPN
ertr-505	113	39	,	,	PUNCT
ertr-505	113	40	2013	2013	NUM
ertr-505	113	41	)	)	PUNCT
ertr-505	113	42	.	.	PUNCT
ertr-505	114	1	social	social	ADJ
ertr-505	114	2	media	medium	NOUN
ertr-505	114	3	can	can	AUX
ertr-505	114	4	provide	provide	VERB
ertr-505	114	5	a	a	DET
ertr-505	114	6	real	real	ADJ
ertr-505	114	7	-	-	PUNCT
ertr-505	114	8	time	time	NOUN
ertr-505	114	9	environment	environment	NOUN
ertr-505	114	10	to	to	PART
ertr-505	114	11	communicate	communicate	VERB
ertr-505	114	12	with	with	ADP
ertr-505	114	13	existing	exist	VERB
ertr-505	114	14	and	and	CCONJ
ertr-505	114	15	future	future	ADJ
ertr-505	114	16	guests	guest	NOUN
ertr-505	114	17	before	before	ADV
ertr-505	114	18	,	,	PUNCT
ertr-505	114	19	during	during	ADP
ertr-505	114	20	and	and	CCONJ
ertr-505	114	21	after	after	ADP
ertr-505	114	22	their	their	PRON
ertr-505	114	23	visit	visit	NOUN
ertr-505	114	24	(	(	PUNCT
ertr-505	114	25	buhalis	buhalis	PROPN
ertr-505	114	26	and	and	CCONJ
ertr-505	114	27	leung	leung	PROPN
ertr-505	114	28	,	,	PUNCT
ertr-505	114	29	2018	2018	NUM
ertr-505	114	30	)	)	PUNCT
ertr-505	114	31	.	.	PUNCT
ertr-505	115	1	also	also	ADV
ertr-505	115	2	,	,	PUNCT
ertr-505	115	3	social	social	ADJ
ertr-505	115	4	media	medium	NOUN
ertr-505	115	5	monitoring	monitoring	NOUN
ertr-505	115	6	is	be	AUX
ertr-505	115	7	becoming	become	VERB
ertr-505	115	8	a	a	DET
ertr-505	115	9	standard	standard	ADJ
ertr-505	115	10	practice	practice	NOUN
ertr-505	115	11	in	in	ADP
ertr-505	115	12	the	the	DET
ertr-505	115	13	sector	sector	NOUN
ertr-505	115	14	(	(	PUNCT
ertr-505	115	15	leung	leung	PROPN
ertr-505	115	16	,	,	PUNCT
ertr-505	115	17	2019	2019	NUM
ertr-505	115	18	)	)	PUNCT
ertr-505	115	19	and	and	CCONJ
ertr-505	115	20	this	this	PRON
ertr-505	115	21	is	be	AUX
ertr-505	115	22	also	also	ADV
ertr-505	115	23	visible	visible	ADJ
ertr-505	115	24	for	for	ADP
ertr-505	115	25	the	the	DET
ertr-505	115	26	sample	sample	NOUN
ertr-505	115	27	(	(	PUNCT
ertr-505	115	28	table	table	NOUN
ertr-505	115	29	3	3	NUM
ertr-505	115	30	)	)	PUNCT
ertr-505	115	31	.	.	PUNCT
ertr-505	116	1	importantly	importantly	ADV
ertr-505	116	2	,	,	PUNCT
ertr-505	116	3	while	while	SCONJ
ertr-505	116	4	performance	performance	NOUN
ertr-505	116	5	measures	measure	NOUN
ertr-505	116	6	for	for	ADP
ertr-505	116	7	social	social	ADJ
ertr-505	116	8	media	medium	NOUN
ertr-505	116	9	are	be	AUX
ertr-505	116	10	the	the	DET
ertr-505	116	11	same	same	ADJ
ertr-505	116	12	across	across	ADP
ertr-505	116	13	the	the	DET
ertr-505	116	14	hotels	hotel	NOUN
ertr-505	116	15	,	,	PUNCT
ertr-505	116	16	two	two	NUM
ertr-505	116	17	different	different	ADJ
ertr-505	116	18	groups	group	NOUN
ertr-505	116	19	were	be	AUX
ertr-505	116	20	evident	evident	ADJ
ertr-505	116	21	related	relate	VERB
ertr-505	116	22	to	to	ADP
ertr-505	116	23	social	social	ADJ
ertr-505	116	24	media	medium	NOUN
ertr-505	116	25	monitoring	monitoring	NOUN
ertr-505	116	26	practices	practice	NOUN
ertr-505	116	27	:	:	PUNCT
ertr-505	116	28	those	those	PRON
ertr-505	116	29	who	who	PRON
ertr-505	116	30	outsource	outsource	VERB
ertr-505	116	31	the	the	DET
ertr-505	116	32	monitoring	monitoring	NOUN
ertr-505	116	33	of	of	ADP
ertr-505	116	34	their	their	PRON
ertr-505	116	35	social	social	ADJ
ertr-505	116	36	media	medium	NOUN
ertr-505	116	37	and	and	CCONJ
ertr-505	116	38	those	those	PRON
ertr-505	116	39	who	who	PRON
ertr-505	116	40	monitor	monitor	VERB
ertr-505	116	41	on	on	ADP
ertr-505	116	42	their	their	PRON
ertr-505	116	43	own	own	ADJ
ertr-505	116	44	.	.	PUNCT
ertr-505	117	1	this	this	DET
ertr-505	117	2	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	117	3	e	e	NOUN
ertr-505	117	4	-	-	NOUN
ertr-505	117	5	review	review	NOUN
ertr-505	117	6	of	of	ADP
ertr-505	117	7	tourism	tourism	NOUN
ertr-505	117	8	research	research	NOUN
ertr-505	117	9	(	(	PUNCT
ertr-505	117	10	ertr	ertr	NOUN
ertr-505	117	11	)	)	PUNCT
ertr-505	117	12	,	,	PUNCT
ertr-505	117	13	vol	vol	NOUN
ertr-505	117	14	.	.	PROPN
ertr-505	117	15	17	17	NUM
ertr-505	117	16	,	,	PUNCT
ertr-505	117	17	no	no	INTJ
ertr-505	117	18	.	.	NOUN
ertr-505	117	19	2	2	NUM
ertr-505	117	20	,	,	PUNCT
ertr-505	117	21	2019	2019	NUM
ertr-505	117	22	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	117	23	214	214	NUM
ertr-505	117	24	grouping	grouping	NOUN
ertr-505	117	25	did	do	AUX
ertr-505	117	26	not	not	PART
ertr-505	117	27	show	show	VERB
ertr-505	117	28	any	any	DET
ertr-505	117	29	relation	relation	NOUN
ertr-505	117	30	to	to	ADP
ertr-505	117	31	the	the	DET
ertr-505	117	32	size	size	NOUN
ertr-505	117	33	of	of	ADP
ertr-505	117	34	the	the	DET
ertr-505	117	35	hotel	hotel	NOUN
ertr-505	117	36	.	.	PUNCT
ertr-505	118	1	seeking	seek	VERB
ertr-505	118	2	technological	technological	ADJ
ertr-505	118	3	solutions	solution	NOUN
ertr-505	118	4	to	to	ADP
ertr-505	118	5	the	the	DET
ertr-505	118	6	risks	risk	NOUN
ertr-505	118	7	stemming	stem	VERB
ertr-505	118	8	from	from	ADP
ertr-505	118	9	negative	negative	ADJ
ertr-505	118	10	comments	comment	NOUN
ertr-505	118	11	left	leave	VERB
ertr-505	118	12	on	on	ADP
ertr-505	118	13	social	social	ADJ
ertr-505	118	14	media	medium	NOUN
ertr-505	118	15	was	be	AUX
ertr-505	118	16	a	a	DET
ertr-505	118	17	common	common	ADJ
ertr-505	118	18	thread	thread	NOUN
ertr-505	118	19	in	in	ADP
ertr-505	118	20	the	the	DET
ertr-505	118	21	interviews	interview	NOUN
ertr-505	118	22	.	.	PUNCT
ertr-505	119	1	any	any	DET
ertr-505	119	2	negative	negative	ADJ
ertr-505	119	3	comments	comment	NOUN
ertr-505	119	4	posted	post	VERB
ertr-505	119	5	on	on	ADP
ertr-505	119	6	social	social	ADJ
ertr-505	119	7	media	medium	NOUN
ertr-505	119	8	can	can	AUX
ertr-505	119	9	affect	affect	VERB
ertr-505	119	10	the	the	DET
ertr-505	119	11	hotel	hotel	NOUN
ertr-505	119	12	image	image	NOUN
ertr-505	119	13	and	and	CCONJ
ertr-505	119	14	decrease	decrease	VERB
ertr-505	119	15	customer	customer	NOUN
ertr-505	119	16	visit	visit	NOUN
ertr-505	119	17	and	and	CCONJ
ertr-505	119	18	booking	book	VERB
ertr-505	119	19	intention	intention	NOUN
ertr-505	119	20	(	(	PUNCT
ertr-505	119	21	buhalis	buhalis	PROPN
ertr-505	119	22	and	and	CCONJ
ertr-505	119	23	leung	leung	PROPN
ertr-505	119	24	,	,	PUNCT
ertr-505	119	25	2018	2018	NUM
ertr-505	119	26	)	)	PUNCT
ertr-505	119	27	.	.	PUNCT
ertr-505	120	1	thus	thus	ADV
ertr-505	120	2	,	,	PUNCT
ertr-505	120	3	the	the	DET
ertr-505	120	4	use	use	NOUN
ertr-505	120	5	of	of	ADP
ertr-505	120	6	technology	technology	NOUN
ertr-505	120	7	for	for	ADP
ertr-505	120	8	the	the	DET
ertr-505	120	9	maintenance	maintenance	NOUN
ertr-505	120	10	of	of	ADP
ertr-505	120	11	a	a	DET
ertr-505	120	12	previously	previously	ADV
ertr-505	120	13	legitimized	legitimize	VERB
ertr-505	120	14	organizational	organizational	ADJ
ertr-505	120	15	image	image	NOUN
ertr-505	120	16	(	(	PUNCT
ertr-505	120	17	mendonça	mendonça	NOUN
ertr-505	120	18	and	and	CCONJ
ertr-505	120	19	andrade	andrade	PROPN
ertr-505	120	20	,	,	PUNCT
ertr-505	120	21	2002	2002	NUM
ertr-505	120	22	)	)	PUNCT
ertr-505	120	23	emerged	emerge	VERB
ertr-505	120	24	as	as	ADP
ertr-505	120	25	a	a	DET
ertr-505	120	26	key	key	ADJ
ertr-505	120	27	concern	concern	NOUN
ertr-505	120	28	.	.	PUNCT
ertr-505	121	1	table	table	NOUN
ertr-505	121	2	3	3	NUM
ertr-505	121	3	.	.	PUNCT
ertr-505	122	1	social	social	ADJ
ertr-505	122	2	media	medium	NOUN
ertr-505	122	3	monitoring	monitor	VERB
ertr-505	122	4	practice	practice	NOUN
ertr-505	122	5	comments	comment	NOUN
ertr-505	122	6	on	on	ADP
ertr-505	122	7	importance	importance	NOUN
ertr-505	122	8	of	of	ADP
ertr-505	122	9	social	social	ADJ
ertr-505	122	10	media	medium	NOUN
ertr-505	122	11	monitoring	monitor	VERB
ertr-505	122	12	hotel	hotel	NOUN
ertr-505	122	13	2	2	NUM
ertr-505	122	14	[	[	NOUN
ertr-505	122	15	...	...	PUNCT
ertr-505	122	16	]	]	PUNCT
ertr-505	122	17	give	give	VERB
ertr-505	122	18	us	we	PRON
ertr-505	122	19	some	some	DET
ertr-505	122	20	insider	insider	NOUN
ertr-505	122	21	information	information	NOUN
ertr-505	122	22	,	,	PUNCT
ertr-505	122	23	for	for	ADP
ertr-505	122	24	example	example	NOUN
ertr-505	122	25	,	,	PUNCT
ertr-505	122	26	intensity	intensity	NOUN
ertr-505	122	27	and	and	CCONJ
ertr-505	122	28	interaction	interaction	NOUN
ertr-505	122	29	,	,	PUNCT
ertr-505	122	30	the	the	DET
ertr-505	122	31	number	number	NOUN
ertr-505	122	32	of	of	ADP
ertr-505	122	33	likes	like	NOUN
ertr-505	122	34	...	...	PUNCT
ertr-505	122	35	who	who	PRON
ertr-505	122	36	follows	follow	VERB
ertr-505	122	37	our	our	PRON
ertr-505	122	38	hotel	hotel	NOUN
ertr-505	122	39	?	?	PUNCT
ertr-505	122	40	who	who	PRON
ertr-505	122	41	sees	see	VERB
ertr-505	122	42	our	our	PRON
ertr-505	122	43	page	page	NOUN
ertr-505	122	44	ends	end	VERB
ertr-505	122	45	with	with	ADP
ertr-505	122	46	which	which	DET
ertr-505	122	47	hotels	hotel	NOUN
ertr-505	122	48	?	?	PUNCT
ertr-505	123	1	so	so	ADV
ertr-505	123	2	by	by	ADP
ertr-505	123	3	doing	do	VERB
ertr-505	123	4	this	this	PRON
ertr-505	123	5	,	,	PUNCT
ertr-505	123	6	by	by	ADP
ertr-505	123	7	doing	do	VERB
ertr-505	123	8	this	this	DET
ertr-505	123	9	research	research	NOUN
ertr-505	123	10	we	we	PRON
ertr-505	123	11	can	can	AUX
ertr-505	123	12	know	know	VERB
ertr-505	123	13	who	who	PRON
ertr-505	123	14	our	our	PRON
ertr-505	123	15	main	main	ADJ
ertr-505	123	16	competitors	competitor	NOUN
ertr-505	123	17	are	be	AUX
ertr-505	123	18	by	by	ADP
ertr-505	123	19	price	price	NOUN
ertr-505	123	20	,	,	PUNCT
ertr-505	123	21	by	by	ADP
ertr-505	123	22	location	location	NOUN
ertr-505	123	23	,	,	PUNCT
ertr-505	123	24	by	by	ADP
ertr-505	123	25	a	a	DET
ertr-505	123	26	specific	specific	ADJ
ertr-505	123	27	time	time	NOUN
ertr-505	123	28	period	period	NOUN
ertr-505	123	29	.	.	PUNCT
ertr-505	124	1	hotel	hotel	NOUN
ertr-505	124	2	9	9	NUM
ertr-505	124	3	[	[	NOUN
ertr-505	124	4	...	...	PUNCT
ertr-505	124	5	]	]	X
ertr-505	124	6	if	if	SCONJ
ertr-505	124	7	the	the	DET
ertr-505	124	8	tourist	tourist	NOUN
ertr-505	124	9	has	have	VERB
ertr-505	124	10	any	any	DET
ertr-505	124	11	comments	comment	NOUN
ertr-505	124	12	or	or	CCONJ
ertr-505	124	13	often	often	ADV
ertr-505	124	14	a	a	DET
ertr-505	124	15	situation	situation	NOUN
ertr-505	124	16	has	have	AUX
ertr-505	124	17	happened	happen	VERB
ertr-505	124	18	that	that	SCONJ
ertr-505	124	19	we	we	PRON
ertr-505	124	20	do	do	AUX
ertr-505	124	21	n't	not	PART
ertr-505	124	22	know	know	VERB
ertr-505	124	23	,	,	PUNCT
ertr-505	124	24	are	be	AUX
ertr-505	124	25	not	not	PART
ertr-505	124	26	aware	aware	ADJ
ertr-505	124	27	here	here	ADV
ertr-505	124	28	in	in	ADP
ertr-505	124	29	the	the	DET
ertr-505	124	30	hotel	hotel	NOUN
ertr-505	124	31	,	,	PUNCT
ertr-505	124	32	he	he	PRON
ertr-505	124	33	speaks	speak	VERB
ertr-505	124	34	on	on	ADP
ertr-505	124	35	social	social	ADJ
ertr-505	124	36	media	medium	NOUN
ertr-505	124	37	.	.	PUNCT
ertr-505	125	1	so	so	ADV
ertr-505	125	2	,	,	PUNCT
ertr-505	125	3	we	we	PRON
ertr-505	125	4	get	get	VERB
ertr-505	125	5	in	in	ADP
ertr-505	125	6	touch	touch	NOUN
ertr-505	125	7	and	and	CCONJ
ertr-505	125	8	check	check	NOUN
ertr-505	125	9	.	.	PUNCT
ertr-505	126	1	hotel	hotel	NOUN
ertr-505	126	2	20	20	NUM
ertr-505	127	1	[	[	NOUN
ertr-505	127	2	...	...	PUNCT
ertr-505	127	3	]	]	PUNCT
ertr-505	127	4	we	we	PRON
ertr-505	127	5	know	know	VERB
ertr-505	127	6	that	that	SCONJ
ertr-505	127	7	the	the	DET
ertr-505	127	8	client	client	NOUN
ertr-505	127	9	is	be	AUX
ertr-505	127	10	no	no	ADV
ertr-505	127	11	longer	long	ADV
ertr-505	127	12	patient	patient	ADJ
ertr-505	127	13	,	,	PUNCT
ertr-505	127	14	so	so	ADV
ertr-505	127	15	he	he	PRON
ertr-505	127	16	plays	play	VERB
ertr-505	127	17	right	right	ADV
ertr-505	127	18	on	on	ADP
ertr-505	127	19	the	the	DET
ertr-505	127	20	internet	internet	NOUN
ertr-505	127	21	if	if	SCONJ
ertr-505	127	22	he	he	PRON
ertr-505	127	23	's	be	AUX
ertr-505	127	24	not	not	PART
ertr-505	127	25	satisfied	satisfied	ADJ
ertr-505	127	26	.	.	PUNCT
ertr-505	128	1	e	e	X
ertr-505	128	2	-	-	NOUN
ertr-505	128	3	commerce	commerce	VERB
ertr-505	128	4	the	the	DET
ertr-505	128	5	e	e	NOUN
ertr-505	128	6	-	-	NOUN
ertr-505	128	7	commerce	commerce	NOUN
ertr-505	128	8	category	category	NOUN
ertr-505	128	9	looks	look	VERB
ertr-505	128	10	at	at	ADP
ertr-505	128	11	tools	tool	NOUN
ertr-505	128	12	/	/	SYM
ertr-505	128	13	icts	ict	NOUN
ertr-505	128	14	used	use	VERB
ertr-505	128	15	specifically	specifically	ADV
ertr-505	128	16	for	for	ADP
ertr-505	128	17	online	online	ADJ
ertr-505	128	18	sales	sale	NOUN
ertr-505	128	19	while	while	SCONJ
ertr-505	128	20	website	website	NOUN
ertr-505	128	21	category	category	NOUN
ertr-505	128	22	looks	look	VERB
ertr-505	128	23	more	more	ADV
ertr-505	128	24	broadly	broadly	ADV
ertr-505	128	25	at	at	ADP
ertr-505	128	26	the	the	DET
ertr-505	128	27	use	use	NOUN
ertr-505	128	28	of	of	ADP
ertr-505	128	29	websites	website	NOUN
ertr-505	128	30	as	as	ADP
ertr-505	128	31	a	a	DET
ertr-505	128	32	marketing	marketing	NOUN
ertr-505	128	33	tool	tool	NOUN
ertr-505	128	34	.	.	PUNCT
ertr-505	129	1	for	for	ADP
ertr-505	129	2	a	a	DET
ertr-505	129	3	small	small	ADJ
ertr-505	129	4	group	group	NOUN
ertr-505	129	5	of	of	ADP
ertr-505	129	6	four	four	NUM
ertr-505	129	7	hotels	hotel	NOUN
ertr-505	129	8	,	,	PUNCT
ertr-505	129	9	their	their	PRON
ertr-505	129	10	own	own	ADJ
ertr-505	129	11	social	social	ADJ
ertr-505	129	12	media	medium	NOUN
ertr-505	129	13	pages	page	NOUN
ertr-505	129	14	are	be	AUX
ertr-505	129	15	also	also	ADV
ertr-505	129	16	optional	optional	ADJ
ertr-505	129	17	places	place	NOUN
ertr-505	129	18	for	for	SCONJ
ertr-505	129	19	tourists	tourist	NOUN
ertr-505	129	20	to	to	PART
ertr-505	129	21	book	book	VERB
ertr-505	129	22	their	their	PRON
ertr-505	129	23	services	service	NOUN
ertr-505	129	24	.	.	PUNCT
ertr-505	130	1	according	accord	VERB
ertr-505	130	2	to	to	ADP
ertr-505	130	3	the	the	DET
ertr-505	130	4	managers	manager	NOUN
ertr-505	130	5	’	’	PART
ertr-505	130	6	comments	comment	NOUN
ertr-505	130	7	,	,	PUNCT
ertr-505	130	8	e	e	NOUN
ertr-505	130	9	-	-	NOUN
ertr-505	130	10	commerce	commerce	NOUN
ertr-505	130	11	can	can	AUX
ertr-505	130	12	be	be	AUX
ertr-505	130	13	divided	divide	VERB
ertr-505	130	14	into	into	ADP
ertr-505	130	15	three	three	NUM
ertr-505	130	16	distribution	distribution	NOUN
ertr-505	130	17	channels	channel	NOUN
ertr-505	130	18	:	:	PUNCT
ertr-505	130	19	direct	direct	ADJ
ertr-505	130	20	,	,	PUNCT
ertr-505	130	21	mediated	mediate	VERB
ertr-505	130	22	by	by	ADP
ertr-505	130	23	otas	ota	NOUN
ertr-505	130	24	,	,	PUNCT
ertr-505	130	25	or	or	CCONJ
ertr-505	130	26	through	through	ADP
ertr-505	130	27	tour	tour	NOUN
ertr-505	130	28	operators	operator	NOUN
ertr-505	130	29	(	(	PUNCT
ertr-505	130	30	see	see	VERB
ertr-505	130	31	figure	figure	NOUN
ertr-505	130	32	2	2	NUM
ertr-505	130	33	)	)	PUNCT
ertr-505	130	34	.	.	PUNCT
ertr-505	131	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	132	1	e	e	X
ertr-505	132	2	-	-	NOUN
ertr-505	132	3	review	review	NOUN
ertr-505	132	4	of	of	ADP
ertr-505	132	5	tourism	tourism	NOUN
ertr-505	132	6	research	research	NOUN
ertr-505	132	7	(	(	PUNCT
ertr-505	132	8	ertr	ertr	NOUN
ertr-505	132	9	)	)	PUNCT
ertr-505	132	10	,	,	PUNCT
ertr-505	132	11	vol	vol	NOUN
ertr-505	132	12	.	.	PROPN
ertr-505	132	13	17	17	NUM
ertr-505	132	14	,	,	PUNCT
ertr-505	132	15	no	no	INTJ
ertr-505	132	16	.	.	NOUN
ertr-505	132	17	2	2	NUM
ertr-505	132	18	,	,	PUNCT
ertr-505	132	19	2019	2019	NUM
ertr-505	132	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	132	21	215	215	NUM
ertr-505	132	22	figure	figure	NOUN
ertr-505	132	23	2	2	NUM
ertr-505	132	24	.	.	X
ertr-505	133	1	e	e	X
ertr-505	133	2	-	-	NOUN
ertr-505	133	3	commerce	commerce	NOUN
ertr-505	133	4	channels	channel	NOUN
ertr-505	133	5	adopted	adopt	VERB
ertr-505	133	6	by	by	ADP
ertr-505	133	7	natal	natal	ADJ
ertr-505	133	8	hotels	hotel	NOUN
ertr-505	133	9	direct	direct	ADJ
ertr-505	133	10	bookings	booking	NOUN
ertr-505	133	11	through	through	ADP
ertr-505	133	12	their	their	PRON
ertr-505	133	13	hotel	hotel	NOUN
ertr-505	133	14	websites	website	NOUN
ertr-505	133	15	constitute	constitute	VERB
ertr-505	133	16	a	a	DET
ertr-505	133	17	highly	highly	ADV
ertr-505	133	18	profitable	profitable	ADJ
ertr-505	133	19	sale	sale	NOUN
ertr-505	133	20	;	;	PUNCT
ertr-505	133	21	however	however	ADV
ertr-505	133	22	,	,	PUNCT
ertr-505	133	23	the	the	DET
ertr-505	133	24	hotel	hotel	NOUN
ertr-505	133	25	managers	manager	NOUN
ertr-505	133	26	indicated	indicate	VERB
ertr-505	133	27	that	that	SCONJ
ertr-505	133	28	they	they	PRON
ertr-505	133	29	feel	feel	VERB
ertr-505	133	30	pressure	pressure	NOUN
ertr-505	133	31	to	to	PART
ertr-505	133	32	use	use	VERB
ertr-505	133	33	otas	ota	NOUN
ertr-505	133	34	to	to	PART
ertr-505	133	35	boost	boost	VERB
ertr-505	133	36	their	their	PRON
ertr-505	133	37	sales	sale	NOUN
ertr-505	133	38	due	due	ADP
ertr-505	133	39	to	to	ADP
ertr-505	133	40	the	the	DET
ertr-505	133	41	agility	agility	NOUN
ertr-505	133	42	with	with	ADP
ertr-505	133	43	which	which	PRON
ertr-505	133	44	information	information	NOUN
ertr-505	133	45	must	must	AUX
ertr-505	133	46	be	be	AUX
ertr-505	133	47	disseminated	disseminate	VERB
ertr-505	133	48	and	and	CCONJ
ertr-505	133	49	updated	update	VERB
ertr-505	133	50	on	on	ADP
ertr-505	133	51	the	the	DET
ertr-505	133	52	internet	internet	NOUN
ertr-505	133	53	.	.	PUNCT
ertr-505	134	1	they	they	PRON
ertr-505	134	2	describe	describe	VERB
ertr-505	134	3	their	their	PRON
ertr-505	134	4	situation	situation	NOUN
ertr-505	134	5	as	as	ADP
ertr-505	134	6	an	an	DET
ertr-505	134	7	impasse	impasse	NOUN
ertr-505	134	8	,	,	PUNCT
ertr-505	134	9	where	where	SCONJ
ertr-505	134	10	staying	stay	VERB
ertr-505	134	11	out	out	ADP
ertr-505	134	12	of	of	ADP
ertr-505	134	13	the	the	DET
ertr-505	134	14	otas	otas	PROPN
ertr-505	134	15	means	mean	VERB
ertr-505	134	16	losing	lose	VERB
ertr-505	134	17	visibility	visibility	NOUN
ertr-505	134	18	,	,	PUNCT
ertr-505	134	19	while	while	SCONJ
ertr-505	134	20	using	use	VERB
ertr-505	134	21	these	these	DET
ertr-505	134	22	partners	partner	NOUN
ertr-505	134	23	will	will	AUX
ertr-505	134	24	increase	increase	VERB
ertr-505	134	25	their	their	PRON
ertr-505	134	26	competitiveness	competitiveness	NOUN
ertr-505	134	27	,	,	PUNCT
ertr-505	134	28	but	but	CCONJ
ertr-505	134	29	at	at	ADP
ertr-505	134	30	a	a	DET
ertr-505	134	31	high	high	ADJ
ertr-505	134	32	price	price	NOUN
ertr-505	134	33	(	(	PUNCT
ertr-505	134	34	see	see	VERB
ertr-505	134	35	table	table	NOUN
ertr-505	134	36	4	4	NUM
ertr-505	134	37	)	)	PUNCT
ertr-505	134	38	.	.	PUNCT
ertr-505	135	1	gibbs	gibbs	PROPN
ertr-505	135	2	and	and	CCONJ
ertr-505	135	3	kraemer	kraemer	PROPN
ertr-505	135	4	(	(	PUNCT
ertr-505	135	5	2004	2004	NUM
ertr-505	135	6	)	)	PUNCT
ertr-505	135	7	suggest	suggest	VERB
ertr-505	135	8	that	that	SCONJ
ertr-505	135	9	e	e	NOUN
ertr-505	135	10	-	-	NOUN
ertr-505	135	11	commerce	commerce	NOUN
ertr-505	135	12	adoption	adoption	NOUN
ertr-505	135	13	is	be	AUX
ertr-505	135	14	driven	drive	VERB
ertr-505	135	15	by	by	ADP
ertr-505	135	16	strategic	strategic	ADJ
ertr-505	135	17	benefits	benefit	NOUN
ertr-505	135	18	,	,	PUNCT
ertr-505	135	19	external	external	ADJ
ertr-505	135	20	pressure	pressure	NOUN
ertr-505	135	21	,	,	PUNCT
ertr-505	135	22	technology	technology	NOUN
ertr-505	135	23	and	and	CCONJ
ertr-505	135	24	financial	financial	ADJ
ertr-505	135	25	resources	resource	NOUN
ertr-505	135	26	,	,	PUNCT
ertr-505	135	27	as	as	ADV
ertr-505	135	28	well	well	ADV
ertr-505	135	29	as	as	ADP
ertr-505	135	30	the	the	DET
ertr-505	135	31	policy	policy	NOUN
ertr-505	135	32	environment	environment	NOUN
ertr-505	135	33	.	.	PUNCT
ertr-505	136	1	all	all	DET
ertr-505	136	2	hotels	hotel	NOUN
ertr-505	136	3	in	in	ADP
ertr-505	136	4	the	the	DET
ertr-505	136	5	sample	sample	NOUN
ertr-505	136	6	have	have	AUX
ertr-505	136	7	adopted	adopt	VERB
ertr-505	136	8	e	e	NOUN
ertr-505	136	9	-	-	NOUN
ertr-505	136	10	commerce	commerce	NOUN
ertr-505	136	11	and	and	CCONJ
ertr-505	136	12	with	with	SCONJ
ertr-505	136	13	it	it	PRON
ertr-505	136	14	demonstrate	demonstrate	VERB
ertr-505	136	15	a	a	DET
ertr-505	136	16	commitment	commitment	NOUN
ertr-505	136	17	to	to	ADP
ertr-505	136	18	survival	survival	NOUN
ertr-505	136	19	in	in	ADP
ertr-505	136	20	a	a	DET
ertr-505	136	21	technology	technology	NOUN
ertr-505	136	22	-	-	PUNCT
ertr-505	136	23	mediated	mediate	VERB
ertr-505	136	24	marketplace	marketplace	NOUN
ertr-505	136	25	(	(	PUNCT
ertr-505	136	26	lai	lai	PROPN
ertr-505	136	27	et	et	PROPN
ertr-505	136	28	al	al	PROPN
ertr-505	136	29	.	.	PROPN
ertr-505	136	30	,	,	PUNCT
ertr-505	136	31	2006	2006	NUM
ertr-505	136	32	)	)	PUNCT
ertr-505	136	33	.	.	PUNCT
ertr-505	137	1	their	their	PRON
ertr-505	137	2	acceptance	acceptance	NOUN
ertr-505	137	3	of	of	ADP
ertr-505	137	4	otas	ota	NOUN
ertr-505	137	5	and	and	CCONJ
ertr-505	137	6	tour	tour	NOUN
ertr-505	137	7	operators	operator	NOUN
ertr-505	137	8	as	as	ADP
ertr-505	137	9	the	the	DET
ertr-505	137	10	dominant	dominant	ADJ
ertr-505	137	11	distribution	distribution	NOUN
ertr-505	137	12	channels	channel	NOUN
ertr-505	137	13	could	could	AUX
ertr-505	137	14	however	however	ADV
ertr-505	137	15	hurt	hurt	VERB
ertr-505	137	16	them	they	PRON
ertr-505	137	17	in	in	ADP
ertr-505	137	18	the	the	DET
ertr-505	137	19	long	long	ADJ
ertr-505	137	20	run	run	NOUN
ertr-505	137	21	.	.	PUNCT
ertr-505	138	1	this	this	PRON
ertr-505	138	2	is	be	AUX
ertr-505	138	3	a	a	DET
ertr-505	138	4	case	case	NOUN
ertr-505	138	5	where	where	SCONJ
ertr-505	138	6	institutional	institutional	ADJ
ertr-505	138	7	pressures	pressure	NOUN
ertr-505	138	8	are	be	AUX
ertr-505	138	9	disconnected	disconnect	VERB
ertr-505	138	10	from	from	ADP
ertr-505	138	11	the	the	DET
ertr-505	138	12	internal	internal	ADJ
ertr-505	138	13	needs	need	NOUN
ertr-505	138	14	of	of	ADP
ertr-505	138	15	the	the	DET
ertr-505	138	16	enterprise	enterprise	NOUN
ertr-505	138	17	(	(	PUNCT
ertr-505	138	18	meyer	meyer	PROPN
ertr-505	138	19	and	and	CCONJ
ertr-505	138	20	rowan	rowan	PROPN
ertr-505	138	21	,	,	PUNCT
ertr-505	138	22	1991	1991	NUM
ertr-505	138	23	)	)	PUNCT
ertr-505	138	24	.	.	PUNCT
ertr-505	139	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	140	1	e	e	X
ertr-505	140	2	-	-	NOUN
ertr-505	140	3	review	review	NOUN
ertr-505	140	4	of	of	ADP
ertr-505	140	5	tourism	tourism	NOUN
ertr-505	140	6	research	research	NOUN
ertr-505	140	7	(	(	PUNCT
ertr-505	140	8	ertr	ertr	NOUN
ertr-505	140	9	)	)	PUNCT
ertr-505	140	10	,	,	PUNCT
ertr-505	140	11	vol	vol	NOUN
ertr-505	140	12	.	.	PROPN
ertr-505	140	13	17	17	NUM
ertr-505	140	14	,	,	PUNCT
ertr-505	140	15	no	no	INTJ
ertr-505	140	16	.	.	NOUN
ertr-505	140	17	2	2	NUM
ertr-505	140	18	,	,	PUNCT
ertr-505	140	19	2019	2019	NUM
ertr-505	140	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	140	21	216	216	NUM
ertr-505	140	22	table	table	NOUN
ertr-505	140	23	4	4	NUM
ertr-505	140	24	.	.	PUNCT
ertr-505	140	25	comments	comment	NOUN
ertr-505	140	26	related	relate	VERB
ertr-505	140	27	to	to	ADP
ertr-505	140	28	online	online	ADJ
ertr-505	140	29	travel	travel	NOUN
ertr-505	140	30	agencies	agency	NOUN
ertr-505	140	31	and	and	CCONJ
ertr-505	140	32	hotel	hotel	NOUN
ertr-505	140	33	rates	rate	NOUN
ertr-505	140	34	otas	otas	PROPN
ertr-505	140	35	:	:	PUNCT
ertr-505	140	36	parity	parity	NOUN
ertr-505	140	37	rates	rate	NOUN
ertr-505	140	38	versus	versus	ADP
ertr-505	140	39	visibility	visibility	NOUN
ertr-505	140	40	hotel	hotel	NOUN
ertr-505	140	41	1	1	NUM
ertr-505	140	42	[	[	NOUN
ertr-505	140	43	...	...	X
ertr-505	140	44	]	]	X
ertr-505	140	45	regarding	regard	VERB
ertr-505	140	46	that	that	DET
ertr-505	140	47	channel	channel	NOUN
ertr-505	140	48	manager	manager	NOUN
ertr-505	140	49	question	question	NOUN
ertr-505	140	50	,	,	PUNCT
ertr-505	140	51	if	if	SCONJ
ertr-505	140	52	i	i	PRON
ertr-505	140	53	do	do	AUX
ertr-505	140	54	not	not	PART
ertr-505	140	55	have	have	VERB
ertr-505	140	56	it	it	PRON
ertr-505	140	57	i	i	PRON
ertr-505	140	58	'm	be	AUX
ertr-505	140	59	not	not	PART
ertr-505	140	60	in	in	ADP
ertr-505	140	61	the	the	DET
ertr-505	140	62	showcase	showcase	NOUN
ertr-505	140	63	of	of	ADP
ertr-505	140	64	many	many	ADJ
ertr-505	140	65	operators	operator	NOUN
ertr-505	140	66	,	,	PUNCT
ertr-505	140	67	of	of	ADP
ertr-505	140	68	many	many	ADJ
ertr-505	140	69	otas	ota	NOUN
ertr-505	140	70	,	,	PUNCT
ertr-505	140	71	it	it	PRON
ertr-505	140	72	forces	force	VERB
ertr-505	140	73	us	we	PRON
ertr-505	140	74	to	to	PART
ertr-505	140	75	legitimize	legitimize	VERB
ertr-505	140	76	the	the	DET
ertr-505	140	77	investment	investment	NOUN
ertr-505	140	78	.	.	PUNCT
ertr-505	141	1	hotel	hotel	NOUN
ertr-505	141	2	3	3	NUM
ertr-505	141	3	[	[	NOUN
ertr-505	141	4	...	...	PUNCT
ertr-505	141	5	]	]	PUNCT
ertr-505	142	1	the	the	DET
ertr-505	142	2	fight	fight	NOUN
ertr-505	142	3	is	be	AUX
ertr-505	142	4	the	the	DET
ertr-505	142	5	tariff	tariff	NOUN
ertr-505	142	6	parity	parity	NOUN
ertr-505	142	7	.	.	PUNCT
ertr-505	143	1	i	i	PRON
ertr-505	143	2	know	know	VERB
ertr-505	143	3	my	my	PRON
ertr-505	143	4	average	average	ADJ
ertr-505	143	5	daily	daily	ADJ
ertr-505	143	6	rate	rate	NOUN
ertr-505	143	7	and	and	CCONJ
ertr-505	143	8	how	how	SCONJ
ertr-505	143	9	far	far	ADV
ertr-505	143	10	i	i	PRON
ertr-505	143	11	can	can	AUX
ertr-505	143	12	decrease	decrease	VERB
ertr-505	143	13	,	,	PUNCT
ertr-505	143	14	but	but	CCONJ
ertr-505	143	15	i	i	PRON
ertr-505	143	16	can	can	AUX
ertr-505	143	17	not	not	PART
ertr-505	143	18	spread	spread	VERB
ertr-505	143	19	these	these	DET
ertr-505	143	20	rates	rate	NOUN
ertr-505	143	21	in	in	ADP
ertr-505	143	22	the	the	DET
ertr-505	143	23	otas	ota	NOUN
ertr-505	143	24	so	so	SCONJ
ertr-505	143	25	as	as	SCONJ
ertr-505	143	26	not	not	PART
ertr-505	143	27	to	to	PART
ertr-505	143	28	break	break	VERB
ertr-505	143	29	the	the	DET
ertr-505	143	30	big	big	ADJ
ertr-505	143	31	operators	operator	NOUN
ertr-505	143	32	like	like	ADP
ertr-505	143	33	cvc	cvc	NOUN
ertr-505	143	34	,	,	PUNCT
ertr-505	143	35	trend	trend	NOUN
ertr-505	143	36	and	and	CCONJ
ertr-505	143	37	so	so	ADV
ertr-505	143	38	on	on	ADV
ertr-505	143	39	.	.	PUNCT
ertr-505	144	1	hotel	hotel	NOUN
ertr-505	144	2	2	2	NUM
ertr-505	144	3	[	[	NOUN
ertr-505	144	4	...	...	PUNCT
ertr-505	144	5	]	]	X
ertr-505	144	6	today	today	NOUN
ertr-505	144	7	we	we	PRON
ertr-505	144	8	have	have	VERB
ertr-505	144	9	another	another	DET
ertr-505	144	10	problem	problem	NOUN
ertr-505	144	11	that	that	PRON
ertr-505	144	12	is	be	AUX
ertr-505	144	13	the	the	DET
ertr-505	144	14	commissions	commission	NOUN
ertr-505	144	15	of	of	ADP
ertr-505	144	16	these	these	DET
ertr-505	144	17	otas	ota	NOUN
ertr-505	144	18	,	,	PUNCT
ertr-505	144	19	these	these	DET
ertr-505	144	20	online	online	ADJ
ertr-505	144	21	sites	site	NOUN
ertr-505	144	22	.	.	PUNCT
ertr-505	145	1	these	these	PRON
ertr-505	145	2	are	be	AUX
ertr-505	145	3	higher	high	ADJ
ertr-505	145	4	and	and	CCONJ
ertr-505	145	5	higher	high	ADJ
ertr-505	145	6	commissions	commission	NOUN
ertr-505	145	7	,	,	PUNCT
ertr-505	145	8	from	from	ADP
ertr-505	145	9	22	22	NUM
ertr-505	145	10	-	-	SYM
ertr-505	145	11	28	28	NUM
ertr-505	145	12	%	%	NOUN
ertr-505	145	13	based	base	VERB
ertr-505	145	14	on	on	ADP
ertr-505	145	15	the	the	DET
ertr-505	145	16	daily	daily	ADJ
ertr-505	145	17	rate	rate	NOUN
ertr-505	145	18	that	that	PRON
ertr-505	145	19	we	we	PRON
ertr-505	145	20	publish	publish	VERB
ertr-505	145	21	.	.	PUNCT
ertr-505	146	1	so	so	ADV
ertr-505	146	2	selling	sell	VERB
ertr-505	146	3	through	through	ADP
ertr-505	146	4	them	they	PRON
ertr-505	146	5	is	be	AUX
ertr-505	146	6	good	good	ADJ
ertr-505	146	7	and	and	CCONJ
ertr-505	146	8	bad	bad	ADJ
ertr-505	146	9	at	at	ADP
ertr-505	146	10	the	the	DET
ertr-505	146	11	same	same	ADJ
ertr-505	146	12	time	time	NOUN
ertr-505	146	13	because	because	SCONJ
ertr-505	146	14	the	the	DET
ertr-505	146	15	commission	commission	NOUN
ertr-505	146	16	ends	end	VERB
ertr-505	146	17	up	up	ADP
ertr-505	146	18	being	be	AUX
ertr-505	146	19	very	very	ADV
ertr-505	146	20	high	high	ADJ
ertr-505	146	21	.	.	PUNCT
ertr-505	147	1	conclusion	conclusion	NOUN
ertr-505	147	2	the	the	DET
ertr-505	147	3	pressures	pressure	NOUN
ertr-505	147	4	forced	force	VERB
ertr-505	147	5	hotels	hotel	NOUN
ertr-505	147	6	to	to	PART
ertr-505	147	7	adopt	adopt	VERB
ertr-505	147	8	ict	ict	NOUN
ertr-505	147	9	practices	practice	NOUN
ertr-505	147	10	even	even	ADV
ertr-505	147	11	if	if	SCONJ
ertr-505	147	12	they	they	PRON
ertr-505	147	13	do	do	AUX
ertr-505	147	14	not	not	PART
ertr-505	147	15	bring	bring	VERB
ertr-505	147	16	benefit	benefit	NOUN
ertr-505	147	17	or	or	CCONJ
ertr-505	147	18	advantage	advantage	NOUN
ertr-505	147	19	,	,	PUNCT
ertr-505	147	20	which	which	PRON
ertr-505	147	21	ends	end	VERB
ertr-505	147	22	up	up	ADP
ertr-505	147	23	consolidating	consolidate	VERB
ertr-505	147	24	a	a	DET
ertr-505	147	25	practice	practice	NOUN
ertr-505	147	26	as	as	ADP
ertr-505	147	27	a	a	DET
ertr-505	147	28	standard	standard	NOUN
ertr-505	147	29	.	.	PUNCT
ertr-505	148	1	the	the	DET
ertr-505	148	2	findings	finding	NOUN
ertr-505	148	3	show	show	VERB
ertr-505	148	4	that	that	SCONJ
ertr-505	148	5	it	it	PRON
ertr-505	148	6	is	be	AUX
ertr-505	148	7	more	more	ADV
ertr-505	148	8	important	important	ADJ
ertr-505	148	9	to	to	PART
ertr-505	148	10	pursue	pursue	VERB
ertr-505	148	11	what	what	PRON
ertr-505	148	12	is	be	AUX
ertr-505	148	13	being	be	AUX
ertr-505	148	14	well	well	ADV
ertr-505	148	15	established	establish	VERB
ertr-505	148	16	in	in	ADP
ertr-505	148	17	the	the	DET
ertr-505	148	18	environment	environment	NOUN
ertr-505	148	19	than	than	SCONJ
ertr-505	148	20	to	to	PART
ertr-505	148	21	truly	truly	ADV
ertr-505	148	22	innovate	innovate	VERB
ertr-505	148	23	.	.	PUNCT
ertr-505	149	1	this	this	DET
ertr-505	149	2	behaviour	behaviour	NOUN
ertr-505	149	3	results	result	VERB
ertr-505	149	4	in	in	ADP
ertr-505	149	5	homogeneity	homogeneity	NOUN
ertr-505	149	6	in	in	ADP
ertr-505	149	7	attitudes	attitude	NOUN
ertr-505	149	8	and	and	CCONJ
ertr-505	149	9	behaviours	behaviour	NOUN
ertr-505	149	10	.	.	PUNCT
ertr-505	150	1	isomorphism	isomorphism	NOUN
ertr-505	150	2	appears	appear	VERB
ertr-505	150	3	strongly	strongly	ADV
ertr-505	150	4	in	in	ADP
ertr-505	150	5	almost	almost	ADV
ertr-505	150	6	all	all	PRON
ertr-505	150	7	identified	identify	VERB
ertr-505	150	8	practices	practice	NOUN
ertr-505	150	9	in	in	ADP
ertr-505	150	10	this	this	DET
ertr-505	150	11	study	study	NOUN
ertr-505	150	12	,	,	PUNCT
ertr-505	150	13	with	with	ADP
ertr-505	150	14	the	the	DET
ertr-505	150	15	same	same	ADJ
ertr-505	150	16	technologies	technology	NOUN
ertr-505	150	17	and	and	CCONJ
ertr-505	150	18	the	the	DET
ertr-505	150	19	same	same	ADJ
ertr-505	150	20	platforms	platform	NOUN
ertr-505	150	21	being	be	AUX
ertr-505	150	22	mentioned	mention	VERB
ertr-505	150	23	by	by	ADP
ertr-505	150	24	the	the	DET
ertr-505	150	25	hotel	hotel	NOUN
ertr-505	150	26	managers	manager	NOUN
ertr-505	150	27	we	we	PRON
ertr-505	150	28	interviewed	interview	VERB
ertr-505	150	29	.	.	PUNCT
ertr-505	151	1	aspects	aspect	NOUN
ertr-505	151	2	of	of	ADP
ertr-505	151	3	the	the	DET
ertr-505	151	4	networked	networked	ADJ
ertr-505	151	5	nature	nature	NOUN
ertr-505	151	6	of	of	ADP
ertr-505	151	7	the	the	DET
ertr-505	151	8	hotel	hotel	NOUN
ertr-505	151	9	business	business	NOUN
ertr-505	151	10	further	far	ADV
ertr-505	151	11	facilitate	facilitate	VERB
ertr-505	151	12	isomorphism	isomorphism	NOUN
ertr-505	151	13	as	as	SCONJ
ertr-505	151	14	leads	lead	NOUN
ertr-505	151	15	to	to	ADP
ertr-505	151	16	heightened	heightened	ADJ
ertr-505	151	17	transparency	transparency	NOUN
ertr-505	151	18	of	of	ADP
ertr-505	151	19	business	business	NOUN
ertr-505	151	20	practices	practice	NOUN
ertr-505	151	21	and	and	CCONJ
ertr-505	151	22	makes	make	VERB
ertr-505	151	23	it	it	PRON
ertr-505	151	24	easier	easy	ADJ
ertr-505	151	25	to	to	PART
ertr-505	151	26	monitor	monitor	VERB
ertr-505	151	27	what	what	PRON
ertr-505	151	28	peer	peer	NOUN
ertr-505	151	29	organizations	organization	NOUN
ertr-505	151	30	implement	implement	VERB
ertr-505	151	31	in	in	ADP
ertr-505	151	32	terms	term	NOUN
ertr-505	151	33	of	of	ADP
ertr-505	151	34	marketing	marketing	NOUN
ertr-505	151	35	icts	ict	NOUN
ertr-505	151	36	.	.	PUNCT
ertr-505	152	1	importantly	importantly	ADV
ertr-505	152	2	,	,	PUNCT
ertr-505	152	3	the	the	DET
ertr-505	152	4	research	research	NOUN
ertr-505	152	5	also	also	ADV
ertr-505	152	6	identified	identify	VERB
ertr-505	152	7	the	the	DET
ertr-505	152	8	lack	lack	NOUN
ertr-505	152	9	of	of	ADP
ertr-505	152	10	institutional	institutional	ADJ
ertr-505	152	11	pressures	pressure	NOUN
ertr-505	152	12	leading	lead	VERB
ertr-505	152	13	to	to	ADP
ertr-505	152	14	homogeneous	homogeneous	ADJ
ertr-505	152	15	lagging	lagging	NOUN
ertr-505	152	16	behind	behind	ADP
ertr-505	152	17	.	.	PUNCT
ertr-505	153	1	when	when	SCONJ
ertr-505	153	2	isomorphism	isomorphism	NOUN
ertr-505	153	3	is	be	AUX
ertr-505	153	4	a	a	DET
ertr-505	153	5	result	result	NOUN
ertr-505	153	6	of	of	ADP
ertr-505	153	7	institutional	institutional	ADJ
ertr-505	153	8	pressures	pressure	NOUN
ertr-505	153	9	,	,	PUNCT
ertr-505	153	10	then	then	ADV
ertr-505	153	11	this	this	PRON
ertr-505	153	12	suggests	suggest	VERB
ertr-505	153	13	that	that	SCONJ
ertr-505	153	14	technologies	technology	NOUN
ertr-505	153	15	are	be	AUX
ertr-505	153	16	adopted	adopt	VERB
ertr-505	153	17	for	for	ADP
ertr-505	153	18	reasons	reason	NOUN
ertr-505	153	19	that	that	PRON
ertr-505	153	20	go	go	VERB
ertr-505	153	21	beyond	beyond	ADP
ertr-505	153	22	efficiency	efficiency	NOUN
ertr-505	153	23	/	/	SYM
ertr-505	153	24	rationality	rationality	NOUN
ertr-505	153	25	.	.	PUNCT
ertr-505	154	1	from	from	ADP
ertr-505	154	2	an	an	DET
ertr-505	154	3	economic	economic	ADJ
ertr-505	154	4	point	point	NOUN
ertr-505	154	5	of	of	ADP
ertr-505	154	6	view	view	NOUN
ertr-505	154	7	,	,	PUNCT
ertr-505	154	8	this	this	DET
ertr-505	154	9	inefficiency	inefficiency	NOUN
ertr-505	154	10	is	be	AUX
ertr-505	154	11	troublesome	troublesome	ADJ
ertr-505	154	12	as	as	SCONJ
ertr-505	154	13	it	it	PRON
ertr-505	154	14	might	might	AUX
ertr-505	154	15	hurt	hurt	VERB
ertr-505	154	16	businesses	business	NOUN
ertr-505	154	17	in	in	ADP
ertr-505	154	18	the	the	DET
ertr-505	154	19	long	long	ADV
ertr-505	154	20	-	-	PUNCT
ertr-505	154	21	run	run	NOUN
ertr-505	154	22	.	.	PUNCT
ertr-505	155	1	on	on	ADP
ertr-505	155	2	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	155	3	e	e	NOUN
ertr-505	155	4	-	-	NOUN
ertr-505	155	5	review	review	NOUN
ertr-505	155	6	of	of	ADP
ertr-505	155	7	tourism	tourism	NOUN
ertr-505	155	8	research	research	NOUN
ertr-505	155	9	(	(	PUNCT
ertr-505	155	10	ertr	ertr	NOUN
ertr-505	155	11	)	)	PUNCT
ertr-505	155	12	,	,	PUNCT
ertr-505	155	13	vol	vol	NOUN
ertr-505	155	14	.	.	PROPN
ertr-505	155	15	17	17	NUM
ertr-505	155	16	,	,	PUNCT
ertr-505	155	17	no	no	INTJ
ertr-505	155	18	.	.	NOUN
ertr-505	155	19	2	2	NUM
ertr-505	155	20	,	,	PUNCT
ertr-505	155	21	2019	2019	NUM
ertr-505	155	22	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-505	155	23	217	217	NUM
ertr-505	155	24	the	the	DET
ertr-505	155	25	other	other	ADJ
ertr-505	155	26	hand	hand	NOUN
ertr-505	155	27	,	,	PUNCT
ertr-505	155	28	it	it	PRON
ertr-505	155	29	might	might	AUX
ertr-505	155	30	also	also	ADV
ertr-505	155	31	show	show	VERB
ertr-505	155	32	the	the	DET
ertr-505	155	33	existence	existence	NOUN
ertr-505	155	34	or	or	CCONJ
ertr-505	155	35	effectiveness	effectiveness	NOUN
ertr-505	155	36	of	of	ADP
ertr-505	155	37	normative	normative	ADJ
ertr-505	155	38	or	or	CCONJ
ertr-505	155	39	coercive	coercive	ADJ
ertr-505	155	40	pressures	pressure	NOUN
ertr-505	155	41	.	.	PUNCT
ertr-505	156	1	this	this	PRON
ertr-505	156	2	is	be	AUX
ertr-505	156	3	an	an	DET
ertr-505	156	4	important	important	ADJ
ertr-505	156	5	practical	practical	ADJ
ertr-505	156	6	finding	finding	NOUN
ertr-505	156	7	to	to	PART
ertr-505	156	8	consider	consider	VERB
ertr-505	156	9	when	when	SCONJ
ertr-505	156	10	designing	design	VERB
ertr-505	156	11	innovation	innovation	NOUN
ertr-505	156	12	initiatives	initiative	NOUN
ertr-505	156	13	.	.	PUNCT
ertr-505	157	1	at	at	ADP
ertr-505	157	2	the	the	DET
ertr-505	157	3	same	same	ADJ
ertr-505	157	4	time	time	NOUN
ertr-505	157	5	,	,	PUNCT
ertr-505	157	6	the	the	DET
ertr-505	157	7	lack	lack	NOUN
ertr-505	157	8	of	of	ADP
ertr-505	157	9	normative	normative	ADJ
ertr-505	157	10	pressures	pressure	NOUN
ertr-505	157	11	to	to	PART
ertr-505	157	12	adopt	adopt	VERB
ertr-505	157	13	some	some	PRON
ertr-505	157	14	of	of	ADP
ertr-505	157	15	the	the	DET
ertr-505	157	16	technology	technology	NOUN
ertr-505	157	17	practices	practice	NOUN
ertr-505	157	18	implies	imply	VERB
ertr-505	157	19	that	that	SCONJ
ertr-505	157	20	the	the	DET
ertr-505	157	21	government	government	NOUN
ertr-505	157	22	established	establish	VERB
ertr-505	157	23	policies	policy	NOUN
ertr-505	157	24	,	,	PUNCT
ertr-505	157	25	incentives	incentive	NOUN
ertr-505	157	26	,	,	PUNCT
ertr-505	157	27	certification	certification	NOUN
ertr-505	157	28	programs	program	NOUN
ertr-505	157	29	,	,	PUNCT
ertr-505	157	30	are	be	AUX
ertr-505	157	31	not	not	PART
ertr-505	157	32	working	work	VERB
ertr-505	157	33	.	.	PUNCT
ertr-505	158	1	as	as	ADP
ertr-505	158	2	a	a	DET
ertr-505	158	3	theoretical	theoretical	ADJ
ertr-505	158	4	contribution	contribution	NOUN
ertr-505	158	5	of	of	ADP
ertr-505	158	6	this	this	DET
ertr-505	158	7	study	study	NOUN
ertr-505	158	8	,	,	PUNCT
ertr-505	158	9	we	we	PRON
ertr-505	158	10	sought	seek	VERB
ertr-505	158	11	to	to	PART
ertr-505	158	12	fill	fill	VERB
ertr-505	158	13	gaps	gap	NOUN
ertr-505	158	14	in	in	ADP
ertr-505	158	15	the	the	DET
ertr-505	158	16	use	use	NOUN
ertr-505	158	17	of	of	ADP
ertr-505	158	18	institutional	institutional	ADJ
ertr-505	158	19	theory	theory	NOUN
ertr-505	158	20	applied	apply	VERB
ertr-505	158	21	to	to	ADP
ertr-505	158	22	the	the	DET
ertr-505	158	23	tourism	tourism	NOUN
ertr-505	158	24	sector	sector	NOUN
ertr-505	158	25	.	.	PUNCT
ertr-505	159	1	institutional	institutional	ADJ
ertr-505	159	2	theory	theory	NOUN
ertr-505	159	3	has	have	AUX
ertr-505	159	4	made	make	VERB
ertr-505	159	5	important	important	ADJ
ertr-505	159	6	contributions	contribution	NOUN
ertr-505	159	7	to	to	ADP
ertr-505	159	8	understanding	understand	VERB
ertr-505	159	9	technology	technology	NOUN
ertr-505	159	10	adoption	adoption	NOUN
ertr-505	159	11	in	in	ADP
ertr-505	159	12	other	other	ADJ
ertr-505	159	13	contexts	contexts	NOUN
ertr-505	159	14	,	,	PUNCT
ertr-505	159	15	but	but	CCONJ
ertr-505	159	16	in	in	ADP
ertr-505	159	17	tourism	tourism	NOUN
ertr-505	159	18	literature	literature	NOUN
ertr-505	159	19	the	the	DET
ertr-505	159	20	institutional	institutional	ADJ
ertr-505	159	21	forces	force	NOUN
ertr-505	159	22	have	have	AUX
ertr-505	159	23	been	be	AUX
ertr-505	159	24	only	only	ADV
ertr-505	159	25	superficially	superficially	ADV
ertr-505	159	26	addressed	address	VERB
ertr-505	159	27	.	.	PUNCT
ertr-505	160	1	the	the	DET
ertr-505	160	2	research	research	NOUN
ertr-505	160	3	also	also	ADV
ertr-505	160	4	contributes	contribute	VERB
ertr-505	160	5	to	to	ADP
ertr-505	160	6	the	the	DET
ertr-505	160	7	literature	literature	NOUN
ertr-505	160	8	on	on	ADP
ertr-505	160	9	social	social	ADJ
ertr-505	160	10	media	medium	NOUN
ertr-505	160	11	use	use	NOUN
ertr-505	160	12	by	by	ADP
ertr-505	160	13	hotels	hotel	NOUN
ertr-505	160	14	,	,	PUNCT
ertr-505	160	15	confirming	confirm	VERB
ertr-505	160	16	the	the	DET
ertr-505	160	17	importance	importance	NOUN
ertr-505	160	18	of	of	ADP
ertr-505	160	19	monitoring	monitor	VERB
ertr-505	160	20	consumer	consumer	NOUN
ertr-505	160	21	opinions	opinion	NOUN
ertr-505	160	22	for	for	ADP
ertr-505	160	23	the	the	DET
ertr-505	160	24	very	very	ADJ
ertr-505	160	25	existence	existence	NOUN
ertr-505	160	26	of	of	ADP
ertr-505	160	27	these	these	DET
ertr-505	160	28	hotels	hotel	NOUN
ertr-505	160	29	.	.	PUNCT
ertr-505	161	1	in	in	ADP
ertr-505	161	2	addition	addition	NOUN
ertr-505	161	3	,	,	PUNCT
ertr-505	161	4	the	the	DET
ertr-505	161	5	results	result	NOUN
ertr-505	161	6	suggest	suggest	VERB
ertr-505	161	7	that	that	SCONJ
ertr-505	161	8	technology	technology	NOUN
ertr-505	161	9	adoption	adoption	NOUN
ertr-505	161	10	research	research	NOUN
ertr-505	161	11	needs	need	VERB
ertr-505	161	12	to	to	PART
ertr-505	161	13	consider	consider	VERB
ertr-505	161	14	incentives	incentive	NOUN
ertr-505	161	15	and	and	CCONJ
ertr-505	161	16	pressures	pressure	NOUN
ertr-505	161	17	beyond	beyond	ADP
ertr-505	161	18	perceived	perceive	VERB
ertr-505	161	19	usefulness	usefulness	NOUN
ertr-505	161	20	when	when	SCONJ
ertr-505	161	21	trying	try	VERB
ertr-505	161	22	to	to	PART
ertr-505	161	23	understand	understand	VERB
ertr-505	161	24	technology	technology	NOUN
ertr-505	161	25	adoption	adoption	NOUN
ertr-505	161	26	and	and	CCONJ
ertr-505	161	27	diffusion	diffusion	NOUN
ertr-505	161	28	in	in	ADP
ertr-505	161	29	tourism	tourism	NOUN
ertr-505	161	30	.	.	PUNCT
ertr-505	162	1	future	future	ADJ
ertr-505	162	2	studies	study	NOUN
ertr-505	162	3	may	may	AUX
ertr-505	162	4	support	support	VERB
ertr-505	162	5	the	the	DET
ertr-505	162	6	discussion	discussion	NOUN
ertr-505	162	7	by	by	ADP
ertr-505	162	8	expanding	expand	VERB
ertr-505	162	9	the	the	DET
ertr-505	162	10	sample	sample	NOUN
ertr-505	162	11	to	to	ADP
ertr-505	162	12	other	other	ADJ
ertr-505	162	13	types	type	NOUN
ertr-505	162	14	of	of	ADP
ertr-505	162	15	tourism	tourism	NOUN
ertr-505	162	16	operators	operator	NOUN
ertr-505	162	17	or	or	CCONJ
ertr-505	162	18	by	by	ADP
ertr-505	162	19	taking	take	VERB
ertr-505	162	20	a	a	DET
ertr-505	162	21	quantitative	quantitative	ADJ
ertr-505	162	22	approach	approach	NOUN
ertr-505	162	23	to	to	PART
ertr-505	162	24	measure	measure	VERB
ertr-505	162	25	the	the	DET
ertr-505	162	26	extent	extent	NOUN
ertr-505	162	27	of	of	ADP
ertr-505	162	28	isomorphism	isomorphism	NOUN
ertr-505	162	29	.	.	PUNCT
ertr-505	163	1	references	reference	NOUN
ertr-505	163	2	ali	ali	PROPN
ertr-505	163	3	,	,	PUNCT
ertr-505	163	4	v.	v.	PROPN
ertr-505	163	5	,	,	PUNCT
ertr-505	163	6	cullen	cullen	PROPN
ertr-505	163	7	,	,	PUNCT
ertr-505	163	8	r.	r.	PROPN
ertr-505	163	9	,	,	PUNCT
ertr-505	163	10	and	and	CCONJ
ertr-505	163	11	toland	toland	PROPN
ertr-505	163	12	,	,	PUNCT
ertr-505	163	13	j.	j.	PROPN
ertr-505	163	14	(	(	PUNCT
ertr-505	163	15	2013	2013	NUM
ertr-505	163	16	)	)	PUNCT
ertr-505	163	17	,	,	PUNCT
ertr-505	163	18	‘	'	PUNCT
ertr-505	163	19	information	information	NOUN
ertr-505	163	20	and	and	CCONJ
ertr-505	163	21	communications	communication	NOUN
ertr-505	163	22	technology	technology	NOUN
ertr-505	163	23	in	in	ADP
ertr-505	163	24	the	the	DET
ertr-505	163	25	tourism	tourism	NOUN
ertr-505	163	26	sector	sector	NOUN
ertr-505	163	27	of	of	ADP
ertr-505	163	28	the	the	DET
ertr-505	163	29	maldives	maldive	NOUN
ertr-505	163	30	:	:	PUNCT
ertr-505	163	31	an	an	DET
ertr-505	163	32	institutional	institutional	ADJ
ertr-505	163	33	perspective	perspective	NOUN
ertr-505	163	34	’	'	PUNCT
ertr-505	163	35	,	,	PUNCT
ertr-505	163	36	in	in	ADP
ertr-505	163	37	system	system	NOUN
ertr-505	163	38	sciences	science	NOUN
ertr-505	163	39	(	(	PUNCT
ertr-505	163	40	hicss	hicss	ADJ
ertr-505	163	41	)	)	PUNCT
ertr-505	163	42	,	,	PUNCT
ertr-505	163	43	46th	46th	ADJ
ertr-505	163	44	hawaii	hawaii	PROPN
ertr-505	163	45	international	international	PROPN
ertr-505	163	46	conference	conference	PROPN
ertr-505	163	47	,	,	PUNCT
ertr-505	163	48	wailea	wailea	PROPN
ertr-505	163	49	,	,	PUNCT
ertr-505	163	50	maui	maui	PROPN
ertr-505	163	51	,	,	PUNCT
ertr-505	163	52	hi	hi	PROPN
ertr-505	163	53	,	,	PUNCT
ertr-505	163	54	usa	usa	PROPN
ertr-505	163	55	,	,	PUNCT
ertr-505	163	56	pp	pp	ADJ
ertr-505	163	57	.	.	PUNCT
ertr-505	164	1	4226	4226	NUM
ertr-505	164	2	4235	4235	NUM
ertr-505	164	3	.	.	PUNCT
ertr-505	165	1	abes	abes	PROPN
ertr-505	165	2	,	,	PUNCT
ertr-505	165	3	associação	associação	PROPN
ertr-505	165	4	brasileira	brasileira	PROPN
ertr-505	165	5	das	das	PROPN
ertr-505	165	6	empresas	empresas	PROPN
ertr-505	165	7	de	de	PROPN
ertr-505	165	8	software	software	PROPN
ertr-505	165	9	.	.	PUNCT
ertr-505	166	1	(	(	PUNCT
ertr-505	166	2	2019	2019	NUM
ertr-505	166	3	)	)	PUNCT
ertr-505	166	4	,	,	PUNCT
ertr-505	166	5	‘	'	PUNCT
ertr-505	166	6	mercado	mercado	NOUN
ertr-505	166	7	brasileiro	brasileiro	PROPN
ertr-505	166	8	de	de	PROPN
ertr-505	166	9	software	software	PROPN
ertr-505	166	10	panorama	panorama	NOUN
ertr-505	166	11	e	e	X
ertr-505	166	12	tendências	tendências	PROPN
ertr-505	166	13	,	,	PUNCT
ertr-505	166	14	estudo	estudo	X
ertr-505	166	15	2019	2019	NUM
ertr-505	166	16	dados	dado	NOUN
ertr-505	166	17	de	de	ADP
ertr-505	166	18	2018	2018	NUM
ertr-505	166	19	’	'	PUNCT
ertr-505	166	20	,	,	PUNCT
ertr-505	166	21	http://www.abessoftware.com.br/dados-do-setor/estudo-2019--dados-2018	http://www.abessoftware.com.br/dados-do-setor/estudo-2019--dados-2018	NOUN
ertr-505	166	22	.	.	PUNCT
ertr-505	166	23	accessed	access	VERB
ertr-505	166	24	26	26	NUM
ertr-505	166	25	august	august	PROPN
ertr-505	166	26	2019	2019	NUM
ertr-505	166	27	.	.	PUNCT
ertr-505	167	1	abih	abih	ADJ
ertr-505	167	2	,	,	PUNCT
ertr-505	167	3	associação	associação	PROPN
ertr-505	167	4	brasileira	brasileira	PROPN
ertr-505	167	5	da	da	PROPN
ertr-505	167	6	indústria	indústria	PROPN
ertr-505	167	7	de	de	X
ertr-505	167	8	hotéis	hotéis	NOUN
ertr-505	167	9	do	do	AUX
ertr-505	167	10	rn	rn	PROPN
ertr-505	167	11	(	(	PUNCT
ertr-505	167	12	2017	2017	NUM
ertr-505	167	13	)	)	PUNCT
ertr-505	167	14	,	,	PUNCT
ertr-505	167	15	‘	'	PUNCT
ertr-505	167	16	hospedagem	hospedagem	NOUN
ertr-505	167	17	–	–	PUNCT
ertr-505	167	18	hotéis	hotéis	NOUN
ertr-505	167	19	associados	associado	NOUN
ertr-505	167	20	’	'	PUNCT
ertr-505	167	21	,	,	PUNCT
ertr-505	167	22	http://www.abihrn.com.br/.	http://www.abihrn.com.br/.	PRON
ertr-505	167	23	accessed	access	VERB
ertr-505	167	24	15	15	NUM
ertr-505	167	25	march	march	NOUN
ertr-505	167	26	2017	2017	NUM
ertr-505	167	27	.	.	PUNCT
ertr-505	168	1	astley	astley	PROPN
ertr-505	168	2	,	,	PUNCT
ertr-505	168	3	w.	w.	PROPN
ertr-505	168	4	and	and	CCONJ
ertr-505	168	5	van	van	PROPN
ertr-505	168	6	de	de	PROPN
ertr-505	168	7	vem	vem	PROPN
ertr-505	168	8	,	,	PUNCT
ertr-505	168	9	a.	a.	NOUN
ertr-505	168	10	(	(	PUNCT
ertr-505	168	11	2005	2005	NUM
ertr-505	168	12	)	)	PUNCT
ertr-505	168	13	,	,	PUNCT
ertr-505	168	14	‘	'	PUNCT
ertr-505	168	15	debates	debate	NOUN
ertr-505	168	16	e	e	PROPN
ertr-505	168	17	perspectivas	perspectivas	PROPN
ertr-505	168	18	centrais	centrais	PROPN
ertr-505	168	19	na	na	PROPN
ertr-505	168	20	teoria	teoria	PROPN
ertr-505	168	21	das	das	PROPN
ertr-505	168	22	organizações	organizações	ADV
ertr-505	168	23	’	'	PUNCT
ertr-505	168	24	,	,	PUNCT
ertr-505	168	25	rae	rae	PROPN
ertr-505	168	26	,	,	PUNCT
ertr-505	168	27	45:2	45:2	NUM
ertr-505	168	28	,	,	PUNCT
ertr-505	168	29	pp	pp	ADJ
ertr-505	168	30	.	.	PUNCT
ertr-505	169	1	245	245	NUM
ertr-505	169	2	-	-	SYM
ertr-505	169	3	273	273	NUM
ertr-505	169	4	.	.	PUNCT
ertr-505	170	1	bardin	bardin	NOUN
ertr-505	170	2	,	,	PUNCT
ertr-505	170	3	l.	l.	PROPN
ertr-505	170	4	(	(	PUNCT
ertr-505	170	5	1994	1994	NUM
ertr-505	170	6	)	)	PUNCT
ertr-505	170	7	.	.	PUNCT
ertr-505	171	1	análise	análise	PROPN
ertr-505	171	2	de	de	PROPN
ertr-505	171	3	conteúdo	conteúdo	PROPN
ertr-505	171	4	(	(	PUNCT
ertr-505	171	5	70a	70a	NOUN
ertr-505	171	6	ed	ed	NOUN
ertr-505	171	7	.	.	PUNCT
ertr-505	171	8	)	)	PUNCT
ertr-505	171	9	.	.	PUNCT
ertr-505	172	1	lisboa	lisboa	PROPN
ertr-505	172	2	.	.	PUNCT
ertr-505	173	1	brasil	brasil	PROPN
ertr-505	173	2	.	.	PUNCT
ertr-505	173	3	ibge	ibge	PROPN
ertr-505	173	4	.	.	PUNCT
ertr-505	174	1	(	(	PUNCT
ertr-505	174	2	2017	2017	NUM
ertr-505	174	3	)	)	PUNCT
ertr-505	174	4	,	,	PUNCT
ertr-505	174	5	‘	'	PUNCT
ertr-505	174	6	brasil	brasil	NOUN
ertr-505	174	7	tem	tem	PROPN
ertr-505	174	8	2,4	2,4	NUM
ertr-505	174	9	milhões	milhões	PROPN
ertr-505	174	10	de	de	X
ertr-505	174	11	leitos	leitos	PROPN
ertr-505	174	12	em	em	PRON
ertr-505	174	13	sua	sua	VERB
ertr-505	174	14	rede	rede	ADV
ertr-505	174	15	de	de	PROPN
ertr-505	174	16	hospedagem	hospedagem	PROPN
ertr-505	174	17	’	'	PUNCT
ertr-505	174	18	,	,	PUNCT
ertr-505	174	19	https://agenciadenoticias.ibge.gov.br/agencia-sala-de-imprensa/2013-agencia-dehttp://ertr.tamu.edu/	https://agenciadenoticias.ibge.gov.br/agencia-sala-de-imprensa/2013-agencia-dehttp://ertr.tamu.edu/	X
ertr-505	175	1	e	e	X
ertr-505	175	2	-	-	NOUN
ertr-505	175	3	review	review	NOUN
ertr-505	175	4	of	of	ADP
ertr-505	175	5	tourism	tourism	NOUN
ertr-505	175	6	research	research	NOUN
ertr-505	175	7	(	(	PUNCT
ertr-505	175	8	ertr	ertr	NOUN
ertr-505	175	9	)	)	PUNCT
ertr-505	175	10	,	,	PUNCT
ertr-505	175	11	vol	vol	NOUN
ertr-505	175	12	.	.	PROPN
ertr-505	175	13	17	17	NUM
ertr-505	175	14	,	,	PUNCT
ertr-505	175	15	no	no	INTJ
ertr-505	175	16	.	.	NOUN
ertr-505	175	17	2	2	NUM
ertr-505	175	18	,	,	PUNCT
ertr-505	175	19	2019	2019	NUM
ertr-505	175	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	175	21	218	218	NUM
ertr-505	175	22	noticias	noticia	NOUN
ertr-505	175	23	/	/	SYM
ertr-505	175	24	releases/14786	releases/14786	NOUN
ertr-505	175	25	-	-	PUNCT
ertr-505	175	26	brasil	brasil	NOUN
ertr-505	175	27	-	-	PUNCT
ertr-505	175	28	tem-2	tem-2	NOUN
ertr-505	175	29	-	-	PUNCT
ertr-505	175	30	4	4	NUM
ertr-505	175	31	-	-	PUNCT
ertr-505	175	32	milhoes	milhoe	NOUN
ertr-505	175	33	-	-	PUNCT
ertr-505	175	34	de	de	ADJ
ertr-505	175	35	-	-	ADJ
ertr-505	175	36	leitos	leitos	ADJ
ertr-505	175	37	-	-	PUNCT
ertr-505	175	38	em	em	NOUN
ertr-505	175	39	-	-	PUNCT
ertr-505	175	40	sua	sua	NOUN
ertr-505	175	41	-	-	PUNCT
ertr-505	175	42	rede	rede	NOUN
ertr-505	175	43	-	-	PUNCT
ertr-505	175	44	dehospedagem.html	dehospedagem.html	PROPN
ertr-505	175	45	.	.	PUNCT
ertr-505	175	46	accessed	access	VERB
ertr-505	175	47	20	20	NUM
ertr-505	175	48	november	november	PROPN
ertr-505	175	49	2017	2017	NUM
ertr-505	175	50	.	.	PUNCT
ertr-505	176	1	braztoa	braztoa	PROPN
ertr-505	176	2	,	,	PUNCT
ertr-505	176	3	associação	associação	PROPN
ertr-505	176	4	brasileira	brasileira	PROPN
ertr-505	176	5	de	de	PROPN
ertr-505	176	6	operadoras	operadoras	X
ertr-505	176	7	de	de	X
ertr-505	176	8	turismo	turismo	X
ertr-505	176	9	(	(	PUNCT
ertr-505	176	10	2016	2016	NUM
ertr-505	176	11	)	)	PUNCT
ertr-505	176	12	,	,	PUNCT
ertr-505	176	13	‘	'	PUNCT
ertr-505	176	14	nordeste	nordeste	NOUN
ertr-505	176	15	lidera	lidera	PROPN
ertr-505	176	16	demanda	demanda	PROPN
ertr-505	176	17	por	por	PROPN
ertr-505	176	18	viagens	viagens	PROPN
ertr-505	176	19	no	no	DET
ertr-505	176	20	brasil	brasil	PROPN
ertr-505	176	21	’	'	PUNCT
ertr-505	176	22	,	,	PUNCT
ertr-505	177	1	http://jconline.ne10.uol.com.br/canal/economia/nacional/noticia/2016/.php	http://jconline.ne10.uol.com.br/canal/economia/nacional/noticia/2016/.php	PROPN
ertr-505	177	2	.	.	PUNCT
ertr-505	178	1	accessed	access	VERB
ertr-505	178	2	24	24	NUM
ertr-505	178	3	march	march	PROPN
ertr-505	178	4	2017	2017	NUM
ertr-505	178	5	.	.	PUNCT
ertr-505	179	1	buhalis	buhalis	PROPN
ertr-505	179	2	,	,	PUNCT
ertr-505	179	3	d.	d.	PROPN
ertr-505	179	4	,	,	PUNCT
ertr-505	179	5	&	&	CCONJ
ertr-505	179	6	leung	leung	PROPN
ertr-505	179	7	,	,	PUNCT
ertr-505	179	8	r.	r.	PROPN
ertr-505	179	9	(	(	PUNCT
ertr-505	179	10	2018	2018	NUM
ertr-505	179	11	)	)	PUNCT
ertr-505	179	12	.	.	PUNCT
ertr-505	180	1	smart	smart	ADJ
ertr-505	180	2	hospitality	hospitality	NOUN
ertr-505	180	3	—	—	PUNCT
ertr-505	180	4	interconnectivity	interconnectivity	NOUN
ertr-505	180	5	and	and	CCONJ
ertr-505	180	6	interoperability	interoperability	NOUN
ertr-505	180	7	towards	towards	ADP
ertr-505	180	8	an	an	DET
ertr-505	180	9	ecosystem	ecosystem	NOUN
ertr-505	180	10	.	.	PUNCT
ertr-505	181	1	international	international	ADJ
ertr-505	181	2	journal	journal	PROPN
ertr-505	181	3	of	of	ADP
ertr-505	181	4	hospitality	hospitality	PROPN
ertr-505	181	5	management	management	NOUN
ertr-505	181	6	,	,	PUNCT
ertr-505	181	7	71	71	NUM
ertr-505	181	8	,	,	PUNCT
ertr-505	181	9	41	41	NUM
ertr-505	181	10	-	-	SYM
ertr-505	181	11	50	50	NUM
ertr-505	181	12	.	.	PUNCT
ertr-505	182	1	cooper	cooper	PROPN
ertr-505	182	2	,	,	PUNCT
ertr-505	182	3	c.	c.	PROPN
ertr-505	182	4	,	,	PUNCT
ertr-505	182	5	fletcher	fletcher	PROPN
ertr-505	182	6	,	,	PUNCT
ertr-505	182	7	j.	j.	PROPN
ertr-505	182	8	,	,	PUNCT
ertr-505	182	9	wanhill	wanhill	PROPN
ertr-505	182	10	,	,	PUNCT
ertr-505	182	11	s.	s.	PROPN
ertr-505	182	12	,	,	PUNCT
ertr-505	182	13	gilbert	gilbert	PROPN
ertr-505	182	14	,	,	PUNCT
ertr-505	182	15	d.	d.	PROPN
ertr-505	182	16	and	and	CCONJ
ertr-505	182	17	shepperd	shepperd	PROPN
ertr-505	182	18	,	,	PUNCT
ertr-505	182	19	r.	r.	PROPN
ertr-505	182	20	(	(	PUNCT
ertr-505	182	21	eds	eds	PROPN
ertr-505	182	22	)	)	PUNCT
ertr-505	182	23	(	(	PUNCT
ertr-505	182	24	2007	2007	NUM
ertr-505	182	25	)	)	PUNCT
ertr-505	182	26	,	,	PUNCT
ertr-505	182	27	turismo	turismo	PROPN
ertr-505	182	28	:	:	PUNCT
ertr-505	182	29	princípios	princípio	NOUN
ertr-505	182	30	e	e	PROPN
ertr-505	182	31	práticas	práticas	NOUN
ertr-505	182	32	[	[	X
ertr-505	182	33	trans	trans	X
ertr-505	182	34	.	.	PUNCT
ertr-505	182	35	alexandre	alexandre	PROPN
ertr-505	182	36	salvaterra	salvaterra	PROPN
ertr-505	182	37	]	]	PUNCT
ertr-505	182	38	,	,	PUNCT
ertr-505	182	39	porto	porto	PROPN
ertr-505	182	40	alegre	alegre	PROPN
ertr-505	182	41	:	:	PUNCT
ertr-505	182	42	bookman	bookman	NOUN
ertr-505	182	43	.	.	PUNCT
ertr-505	183	1	dacin	dacin	PROPN
ertr-505	183	2	,	,	PUNCT
ertr-505	183	3	m.	m.	NOUN
ertr-505	183	4	,	,	PUNCT
ertr-505	183	5	goodstein	goodstein	PRON
ertr-505	183	6	,	,	PUNCT
ertr-505	183	7	j.	j.	PROPN
ertr-505	183	8	and	and	CCONJ
ertr-505	183	9	scott	scott	PROPN
ertr-505	183	10	,	,	PUNCT
ertr-505	183	11	w.	w.	PROPN
ertr-505	183	12	(	(	PUNCT
ertr-505	183	13	2002	2002	NUM
ertr-505	183	14	)	)	PUNCT
ertr-505	183	15	,	,	PUNCT
ertr-505	183	16	‘	'	PUNCT
ertr-505	183	17	institutional	institutional	ADJ
ertr-505	183	18	theory	theory	NOUN
ertr-505	183	19	and	and	CCONJ
ertr-505	183	20	institutional	institutional	ADJ
ertr-505	183	21	change	change	NOUN
ertr-505	183	22	:	:	PUNCT
ertr-505	183	23	introduction	introduction	NOUN
ertr-505	183	24	to	to	ADP
ertr-505	183	25	the	the	DET
ertr-505	183	26	special	special	ADJ
ertr-505	183	27	research	research	NOUN
ertr-505	183	28	forum	forum	PROPN
ertr-505	183	29	’	'	PUNCT
ertr-505	183	30	,	,	PUNCT
ertr-505	183	31	academy	academy	NOUN
ertr-505	183	32	of	of	ADP
ertr-505	183	33	management	management	NOUN
ertr-505	183	34	journal	journal	NOUN
ertr-505	183	35	,	,	PUNCT
ertr-505	183	36	45:1	45:1	NUM
ertr-505	183	37	,	,	PUNCT
ertr-505	183	38	pp	pp	ADJ
ertr-505	183	39	.	.	PUNCT
ertr-505	184	1	45	45	NUM
ertr-505	184	2	-	-	SYM
ertr-505	184	3	57	57	NUM
ertr-505	184	4	.	.	PUNCT
ertr-505	184	5	de	de	X
ertr-505	184	6	grosbois	grosbois	NOUN
ertr-505	184	7	,	,	PUNCT
ertr-505	184	8	d.	d.	PROPN
ertr-505	184	9	(	(	PUNCT
ertr-505	184	10	2016	2016	NUM
ertr-505	184	11	)	)	PUNCT
ertr-505	184	12	,	,	PUNCT
ertr-505	184	13	‘	'	PUNCT
ertr-505	184	14	corporate	corporate	ADJ
ertr-505	184	15	social	social	ADJ
ertr-505	184	16	responsibility	responsibility	NOUN
ertr-505	184	17	reporting	report	VERB
ertr-505	184	18	in	in	ADP
ertr-505	184	19	the	the	DET
ertr-505	184	20	cruise	cruise	NOUN
ertr-505	184	21	tourism	tourism	NOUN
ertr-505	184	22	industry	industry	NOUN
ertr-505	184	23	:	:	PUNCT
ertr-505	184	24	a	a	DET
ertr-505	184	25	performance	performance	NOUN
ertr-505	184	26	evaluation	evaluation	NOUN
ertr-505	184	27	using	use	VERB
ertr-505	184	28	a	a	DET
ertr-505	184	29	new	new	ADJ
ertr-505	184	30	institutional	institutional	ADJ
ertr-505	184	31	theory	theory	NOUN
ertr-505	184	32	based	base	VERB
ertr-505	184	33	model	model	NOUN
ertr-505	184	34	’	'	PUNCT
ertr-505	184	35	,	,	PUNCT
ertr-505	184	36	journal	journal	NOUN
ertr-505	184	37	of	of	ADP
ertr-505	184	38	sustainable	sustainable	ADJ
ertr-505	184	39	tourism	tourism	NOUN
ertr-505	184	40	,	,	PUNCT
ertr-505	184	41	24:2	24:2	NUM
ertr-505	184	42	,	,	PUNCT
ertr-505	184	43	pp	pp	ADJ
ertr-505	184	44	.	.	PUNCT
ertr-505	185	1	245	245	NUM
ertr-505	185	2	-	-	SYM
ertr-505	185	3	269	269	NUM
ertr-505	185	4	.	.	PUNCT
ertr-505	186	1	dimaggio	dimaggio	PROPN
ertr-505	186	2	,	,	PUNCT
ertr-505	186	3	p.	p.	NOUN
ertr-505	186	4	and	and	CCONJ
ertr-505	186	5	powell	powell	PROPN
ertr-505	186	6	,	,	PUNCT
ertr-505	186	7	w.	w.	PROPN
ertr-505	186	8	(	(	PUNCT
ertr-505	186	9	1983	1983	NUM
ertr-505	186	10	)	)	PUNCT
ertr-505	186	11	,	,	PUNCT
ertr-505	186	12	‘	'	PUNCT
ertr-505	186	13	the	the	DET
ertr-505	186	14	iron	iron	NOUN
ertr-505	186	15	cage	cage	NOUN
ertr-505	186	16	revisited	revisit	VERB
ertr-505	186	17	:	:	PUNCT
ertr-505	186	18	collective	collective	ADJ
ertr-505	186	19	rationality	rationality	NOUN
ertr-505	186	20	and	and	CCONJ
ertr-505	186	21	institutional	institutional	ADJ
ertr-505	186	22	isomorphism	isomorphism	NOUN
ertr-505	186	23	in	in	ADP
ertr-505	186	24	organizational	organizational	ADJ
ertr-505	186	25	fields	field	NOUN
ertr-505	186	26	’	'	PUNCT
ertr-505	186	27	,	,	PUNCT
ertr-505	186	28	american	american	ADJ
ertr-505	186	29	sociological	sociological	ADJ
ertr-505	186	30	review	review	PROPN
ertr-505	186	31	,	,	PUNCT
ertr-505	186	32	48:2	48:2	NOUN
ertr-505	186	33	,	,	PUNCT
ertr-505	186	34	pp	pp	ADJ
ertr-505	186	35	.	.	PUNCT
ertr-505	187	1	147	147	NUM
ertr-505	187	2	-	-	SYM
ertr-505	187	3	160	160	NUM
ertr-505	187	4	.	.	PUNCT
ertr-505	188	1	gibbs	gibbs	PROPN
ertr-505	188	2	,	,	PUNCT
ertr-505	188	3	j.l	j.l	PROPN
ertr-505	188	4	.	.	PROPN
ertr-505	188	5	and	and	CCONJ
ertr-505	188	6	kraemer	kraemer	PROPN
ertr-505	188	7	,	,	PUNCT
ertr-505	188	8	k.l	k.l	PROPN
ertr-505	188	9	.	.	PROPN
ertr-505	188	10	(	(	PUNCT
ertr-505	188	11	2004	2004	NUM
ertr-505	188	12	)	)	PUNCT
ertr-505	188	13	,	,	PUNCT
ertr-505	188	14	“	"	PUNCT
ertr-505	188	15	a	a	DET
ertr-505	188	16	cross	cross	ADJ
ertr-505	188	17	-	-	ADJ
ertr-505	188	18	country	country	ADJ
ertr-505	188	19	investigation	investigation	NOUN
ertr-505	188	20	of	of	ADP
ertr-505	188	21	the	the	DET
ertr-505	188	22	determinants	determinant	NOUN
ertr-505	188	23	of	of	ADP
ertr-505	188	24	scope	scope	NOUN
ertr-505	188	25	of	of	ADP
ertr-505	188	26	e	e	NOUN
ertr-505	188	27	-	-	NOUN
ertr-505	188	28	commerce	commerce	NOUN
ertr-505	188	29	use	use	NOUN
ertr-505	188	30	:	:	PUNCT
ertr-505	188	31	an	an	DET
ertr-505	188	32	institutional	institutional	ADJ
ertr-505	188	33	approach	approach	NOUN
ertr-505	188	34	”	"	PUNCT
ertr-505	188	35	,	,	PUNCT
ertr-505	188	36	electronic	electronic	ADJ
ertr-505	188	37	markets	market	NOUN
ertr-505	188	38	,	,	PUNCT
ertr-505	188	39	vol	vol	NOUN
ertr-505	188	40	.	.	PROPN
ertr-505	188	41	14	14	NUM
ertr-505	188	42	no	no	NOUN
ertr-505	188	43	.	.	NOUN
ertr-505	188	44	2	2	NUM
ertr-505	188	45	,	,	PUNCT
ertr-505	188	46	pp	pp	ADJ
ertr-505	188	47	.	.	PUNCT
ertr-505	189	1	124–137	124–137	NUM
ertr-505	189	2	.	.	PUNCT
ertr-505	190	1	gretzel	gretzel	ADJ
ertr-505	190	2	,	,	PUNCT
ertr-505	190	3	u.	u.	PROPN
ertr-505	190	4	,	,	PUNCT
ertr-505	190	5	mendes	mende	NOUN
ertr-505	190	6	-	-	PUNCT
ertr-505	190	7	filho	filho	PROPN
ertr-505	190	8	,	,	PUNCT
ertr-505	190	9	l.	l.	PROPN
ertr-505	190	10	,	,	PUNCT
ertr-505	190	11	lobianco	lobianco	PROPN
ertr-505	190	12	,	,	PUNCT
ertr-505	190	13	m.	m.	NOUN
ertr-505	190	14	,	,	PUNCT
ertr-505	190	15	alonso	alonso	PROPN
ertr-505	190	16	-	-	PUNCT
ertr-505	190	17	vasquez	vasquez	PROPN
ertr-505	190	18	,	,	PUNCT
ertr-505	190	19	m.	m.	NOUN
ertr-505	190	20	and	and	CCONJ
ertr-505	190	21	mistilis	mistilis	PROPN
ertr-505	190	22	,	,	PUNCT
ertr-505	190	23	n.	n.	NOUN
ertr-505	190	24	(	(	PUNCT
ertr-505	190	25	2017	2017	NUM
ertr-505	190	26	)	)	PUNCT
ertr-505	190	27	,	,	PUNCT
ertr-505	190	28	‘	'	PUNCT
ertr-505	190	29	technology	technology	NOUN
ertr-505	190	30	adoption	adoption	NOUN
ertr-505	190	31	by	by	ADP
ertr-505	190	32	tourism	tourism	NOUN
ertr-505	190	33	operators	operator	NOUN
ertr-505	190	34	in	in	ADP
ertr-505	190	35	australia	australia	PROPN
ertr-505	190	36	and	and	CCONJ
ertr-505	190	37	brazil	brazil	PROPN
ertr-505	190	38	:	:	PUNCT
ertr-505	190	39	an	an	DET
ertr-505	190	40	institutional	institutional	ADJ
ertr-505	190	41	theory	theory	NOUN
ertr-505	190	42	perspective	perspective	NOUN
ertr-505	190	43	’	'	PUNCT
ertr-505	190	44	,	,	PUNCT
ertr-505	190	45	e	e	X
ertr-505	190	46	-	-	NOUN
ertr-505	190	47	review	review	NOUN
ertr-505	190	48	of	of	ADP
ertr-505	190	49	tourism	tourism	NOUN
ertr-505	190	50	research	research	NOUN
ertr-505	190	51	,	,	PUNCT
ertr-505	190	52	8	8	NUM
ertr-505	190	53	,	,	PUNCT
ertr-505	190	54	pp	pp	ADJ
ertr-505	190	55	.	.	PUNCT
ertr-505	191	1	1	1	NUM
ertr-505	191	2	-	-	SYM
ertr-505	191	3	5	5	NUM
ertr-505	191	4	.	.	PUNCT
ertr-505	191	5	gretzel	gretzel	ADJ
ertr-505	191	6	,	,	PUNCT
ertr-505	191	7	u.	u.	PROPN
ertr-505	191	8	and	and	CCONJ
ertr-505	191	9	yoo	yoo	PROPN
ertr-505	191	10	,	,	PUNCT
ertr-505	191	11	k.h	k.h	PROPN
ertr-505	191	12	.	.	PROPN
ertr-505	191	13	,	,	PUNCT
ertr-505	191	14	2013	2013	NUM
ertr-505	191	15	.	.	PUNCT
ertr-505	192	1	“	"	PUNCT
ertr-505	192	2	premises	premise	NOUN
ertr-505	192	3	and	and	CCONJ
ertr-505	192	4	promises	promise	NOUN
ertr-505	192	5	of	of	ADP
ertr-505	192	6	social	social	ADJ
ertr-505	192	7	media	medium	NOUN
ertr-505	192	8	marketing	marketing	NOUN
ertr-505	192	9	in	in	ADP
ertr-505	192	10	tourism	tourism	NOUN
ertr-505	192	11	.	.	PUNCT
ertr-505	192	12	”	"	PUNCT
ertr-505	193	1	in	in	ADP
ertr-505	193	2	mccabe	mccabe	PROPN
ertr-505	193	3	,	,	PUNCT
ertr-505	193	4	s.	s.	PROPN
ertr-505	193	5	(	(	PUNCT
ertr-505	193	6	ed	ed	NOUN
ertr-505	193	7	.	.	PUNCT
ertr-505	193	8	)	)	PUNCT
ertr-505	193	9	,	,	PUNCT
ertr-505	193	10	the	the	DET
ertr-505	193	11	routledge	routledge	PROPN
ertr-505	193	12	handbook	handbook	PROPN
ertr-505	193	13	of	of	ADP
ertr-505	193	14	tourism	tourism	NOUN
ertr-505	193	15	marketing	marketing	NOUN
ertr-505	193	16	,	,	PUNCT
ertr-505	193	17	pp.491504	pp.491504	PROPN
ertr-505	193	18	.	.	PUNCT
ertr-505	193	19	new	new	PROPN
ertr-505	193	20	york	york	PROPN
ertr-505	193	21	:	:	PUNCT
ertr-505	193	22	routledge	routledge	PROPN
ertr-505	193	23	.	.	PUNCT
ertr-505	194	1	guarido	guarido	PROPN
ertr-505	194	2	filho	filho	PROPN
ertr-505	194	3	,	,	PUNCT
ertr-505	194	4	e.	e.	PROPN
ertr-505	194	5	and	and	CCONJ
ertr-505	194	6	costa	costa	PROPN
ertr-505	194	7	,	,	PUNCT
ertr-505	194	8	m.	m.	NOUN
ertr-505	194	9	(	(	PUNCT
ertr-505	194	10	2012	2012	NUM
ertr-505	194	11	)	)	PUNCT
ertr-505	194	12	,	,	PUNCT
ertr-505	194	13	‘	'	PUNCT
ertr-505	194	14	contabilidade	contabilidade	NOUN
ertr-505	194	15	e	e	NOUN
ertr-505	194	16	institucionalismo	institucionalismo	NOUN
ertr-505	194	17	organizacional	organizacional	ADJ
ertr-505	194	18	:	:	PUNCT
ertr-505	194	19	fundamentos	fundamentos	PROPN
ertr-505	194	20	e	e	AUX
ertr-505	194	21	implicações	implicações	PROPN
ertr-505	194	22	para	para	VERB
ertr-505	194	23	a	a	DET
ertr-505	194	24	pesquisa	pesquisa	NOUN
ertr-505	194	25	’	'	PUNCT
ertr-505	194	26	,	,	PUNCT
ertr-505	194	27	revista	revista	PROPN
ertr-505	194	28	de	de	X
ertr-505	194	29	contabilidade	contabilidade	PROPN
ertr-505	194	30	e	e	PROPN
ertr-505	194	31	controladoria	controladoria	PROPN
ertr-505	194	32	,	,	PUNCT
ertr-505	194	33	4:1	4:1	NUM
ertr-505	194	34	,	,	PUNCT
ertr-505	194	35	pp	pp	ADJ
ertr-505	194	36	.	.	PUNCT
ertr-505	195	1	20	20	NUM
ertr-505	195	2	-	-	SYM
ertr-505	195	3	41	41	NUM
ertr-505	195	4	.	.	PUNCT
ertr-505	196	1	gyau	gyau	PROPN
ertr-505	196	2	,	,	PUNCT
ertr-505	196	3	a.	a.	NOUN
ertr-505	196	4	and	and	CCONJ
ertr-505	196	5	stringer	stringer	PROPN
ertr-505	196	6	,	,	PUNCT
ertr-505	196	7	r.	r.	PROPN
ertr-505	196	8	(	(	PUNCT
ertr-505	196	9	2011	2011	NUM
ertr-505	196	10	)	)	PUNCT
ertr-505	196	11	,	,	PUNCT
ertr-505	196	12	‘	'	PUNCT
ertr-505	196	13	institutional	institutional	ADJ
ertr-505	196	14	isomorphism	isomorphism	NOUN
ertr-505	196	15	and	and	CCONJ
ertr-505	196	16	adoption	adoption	NOUN
ertr-505	196	17	of	of	ADP
ertr-505	196	18	e	e	NOUN
ertr-505	196	19	-	-	NOUN
ertr-505	196	20	marketing	marketing	NOUN
ertr-505	196	21	in	in	ADP
ertr-505	196	22	the	the	DET
ertr-505	196	23	hospitality	hospitality	NOUN
ertr-505	196	24	industry	industry	NOUN
ertr-505	196	25	:	:	PUNCT
ertr-505	196	26	a	a	DET
ertr-505	196	27	new	new	ADJ
ertr-505	196	28	perspective	perspective	NOUN
ertr-505	196	29	for	for	ADP
ertr-505	196	30	research	research	NOUN
ertr-505	196	31	’	'	PUNCT
ertr-505	196	32	,	,	PUNCT
ertr-505	196	33	food	food	NOUN
ertr-505	196	34	,	,	PUNCT
ertr-505	196	35	agri	agri	NOUN
ertr-505	196	36	-	-	PUNCT
ertr-505	196	37	culture	culture	NOUN
ertr-505	196	38	and	and	CCONJ
ertr-505	196	39	tourism	tourism	NOUN
ertr-505	196	40	,	,	PUNCT
ertr-505	196	41	springer	springer	NOUN
ertr-505	196	42	berlin	berlin	PROPN
ertr-505	196	43	heidelberg	heidelberg	PROPN
ertr-505	196	44	,	,	PUNCT
ertr-505	196	45	pp	pp	PROPN
ertr-505	196	46	.	.	PUNCT
ertr-505	197	1	130	130	NUM
ertr-505	197	2	-	-	SYM
ertr-505	197	3	139	139	NUM
ertr-505	197	4	.	.	PUNCT
ertr-505	198	1	hassan	hassan	PROPN
ertr-505	198	2	,	,	PUNCT
ertr-505	198	3	m.	m.	NOUN
ertr-505	198	4	(	(	PUNCT
ertr-505	198	5	2008	2008	NUM
ertr-505	198	6	)	)	PUNCT
ertr-505	198	7	,	,	PUNCT
ertr-505	198	8	‘	'	PUNCT
ertr-505	198	9	the	the	DET
ertr-505	198	10	development	development	NOUN
ertr-505	198	11	of	of	ADP
ertr-505	198	12	accounting	accounting	NOUN
ertr-505	198	13	regulation	regulation	NOUN
ertr-505	198	14	in	in	ADP
ertr-505	198	15	egypt	egypt	PROPN
ertr-505	198	16	:	:	PUNCT
ertr-505	198	17	legitimating	legitimate	VERB
ertr-505	198	18	the	the	DET
ertr-505	198	19	international	international	ADJ
ertr-505	198	20	accounting	accounting	NOUN
ertr-505	198	21	standards	standard	NOUN
ertr-505	198	22	’	'	PUNCT
ertr-505	198	23	,	,	PUNCT
ertr-505	198	24	managerial	managerial	ADJ
ertr-505	198	25	auditing	auditing	NOUN
ertr-505	198	26	journal	journal	NOUN
ertr-505	198	27	,	,	PUNCT
ertr-505	198	28	23	23	NUM
ertr-505	198	29	:	:	SYM
ertr-505	198	30	5	5	NUM
ertr-505	198	31	,	,	PUNCT
ertr-505	198	32	pp.467	pp.467	VERB
ertr-505	198	33	-	-	PUNCT
ertr-505	198	34	484	484	NUM
ertr-505	198	35	.	.	PUNCT
ertr-505	199	1	krell	krell	PROPN
ertr-505	199	2	,	,	PUNCT
ertr-505	199	3	k.	k.	PROPN
ertr-505	199	4	,	,	PUNCT
ertr-505	199	5	matook	matook	PROPN
ertr-505	199	6	,	,	PUNCT
ertr-505	199	7	s.	s.	PROPN
ertr-505	199	8	,	,	PUNCT
ertr-505	199	9	&	&	CCONJ
ertr-505	199	10	rohde	rohde	PROPN
ertr-505	199	11	,	,	PUNCT
ertr-505	199	12	f.	f.	PROPN
ertr-505	199	13	(	(	PUNCT
ertr-505	199	14	2016	2016	NUM
ertr-505	199	15	)	)	PUNCT
ertr-505	199	16	.	.	PUNCT
ertr-505	200	1	the	the	DET
ertr-505	200	2	impact	impact	NOUN
ertr-505	200	3	of	of	ADP
ertr-505	200	4	legitimacy	legitimacy	NOUN
ertr-505	200	5	-	-	PUNCT
ertr-505	200	6	based	base	VERB
ertr-505	200	7	motives	motive	NOUN
ertr-505	200	8	on	on	ADP
ertr-505	200	9	is	be	AUX
ertr-505	200	10	adoption	adoption	NOUN
ertr-505	200	11	success	success	NOUN
ertr-505	200	12	:	:	PUNCT
ertr-505	200	13	an	an	DET
ertr-505	200	14	institutional	institutional	ADJ
ertr-505	200	15	theory	theory	NOUN
ertr-505	200	16	perspective	perspective	NOUN
ertr-505	200	17	.	.	PUNCT
ertr-505	201	1	information	information	NOUN
ertr-505	201	2	&	&	CCONJ
ertr-505	201	3	management	management	PROPN
ertr-505	201	4	,	,	PUNCT
ertr-505	201	5	53(6	53(6	PROPN
ertr-505	201	6	)	)	PUNCT
ertr-505	201	7	,	,	PUNCT
ertr-505	201	8	683	683	NUM
ertr-505	201	9	-	-	SYM
ertr-505	201	10	697	697	NUM
ertr-505	201	11	.	.	PUNCT
ertr-505	202	1	lai	lai	PROPN
ertr-505	202	2	,	,	PUNCT
ertr-505	202	3	k.h	k.h	PROPN
ertr-505	202	4	.	.	PROPN
ertr-505	202	5	,	,	PUNCT
ertr-505	202	6	wong	wong	PROPN
ertr-505	202	7	,	,	PUNCT
ertr-505	202	8	c.w	c.w	PROPN
ertr-505	202	9	.	.	PROPN
ertr-505	202	10	and	and	CCONJ
ertr-505	202	11	cheng	cheng	PROPN
ertr-505	202	12	,	,	PUNCT
ertr-505	202	13	t.e	t.e	PROPN
ertr-505	202	14	.	.	PUNCT
ertr-505	202	15	(	(	PUNCT
ertr-505	202	16	2006	2006	NUM
ertr-505	202	17	)	)	PUNCT
ertr-505	202	18	,	,	PUNCT
ertr-505	202	19	“	"	PUNCT
ertr-505	202	20	institutional	institutional	ADJ
ertr-505	202	21	isomorphism	isomorphism	NOUN
ertr-505	202	22	and	and	CCONJ
ertr-505	202	23	the	the	DET
ertr-505	202	24	adoption	adoption	NOUN
ertr-505	202	25	of	of	ADP
ertr-505	202	26	information	information	NOUN
ertr-505	202	27	technology	technology	NOUN
ertr-505	202	28	for	for	ADP
ertr-505	202	29	supply	supply	NOUN
ertr-505	202	30	chain	chain	NOUN
ertr-505	202	31	management	management	NOUN
ertr-505	202	32	”	"	PUNCT
ertr-505	202	33	,	,	PUNCT
ertr-505	202	34	computers	computer	NOUN
ertr-505	202	35	in	in	ADP
ertr-505	202	36	industry	industry	NOUN
ertr-505	202	37	,	,	PUNCT
ertr-505	202	38	vol	vol	NOUN
ertr-505	202	39	.	.	PROPN
ertr-505	202	40	57	57	NUM
ertr-505	202	41	no	no	NOUN
ertr-505	202	42	.	.	NOUN
ertr-505	202	43	1	1	NUM
ertr-505	202	44	,	,	PUNCT
ertr-505	202	45	pp	pp	ADJ
ertr-505	202	46	.	.	PUNCT
ertr-505	203	1	93–98	93–98	X
ertr-505	203	2	.	.	PUNCT
ertr-505	204	1	leung	leung	PROPN
ertr-505	204	2	,	,	PUNCT
ertr-505	204	3	r.	r.	PROPN
ertr-505	204	4	(	(	PUNCT
ertr-505	204	5	2019	2019	NUM
ertr-505	204	6	)	)	PUNCT
ertr-505	204	7	,	,	PUNCT
ertr-505	204	8	“	"	PUNCT
ertr-505	204	9	smart	smart	ADJ
ertr-505	204	10	hospitality	hospitality	NOUN
ertr-505	204	11	:	:	PUNCT
ertr-505	204	12	taiwan	taiwan	PROPN
ertr-505	204	13	hotel	hotel	NOUN
ertr-505	204	14	stakeholder	stakeholder	NOUN
ertr-505	204	15	perspectives	perspective	NOUN
ertr-505	204	16	”	"	PUNCT
ertr-505	204	17	,	,	PUNCT
ertr-505	204	18	tourism	tourism	NOUN
ertr-505	204	19	review	review	NOUN
ertr-505	204	20	,	,	PUNCT
ertr-505	204	21	vol	vol	NOUN
ertr-505	204	22	.	.	PROPN
ertr-505	204	23	74	74	NUM
ertr-505	205	1	no	no	NOUN
ertr-505	205	2	.	.	NOUN
ertr-505	205	3	1	1	NUM
ertr-505	205	4	,	,	PUNCT
ertr-505	205	5	pp	pp	ADJ
ertr-505	205	6	.	.	PUNCT
ertr-505	206	1	50–62	50–62	X
ertr-505	206	2	.	.	PUNCT
ertr-505	207	1	mendonça	mendonça	PROPN
ertr-505	207	2	,	,	PUNCT
ertr-505	207	3	j.r.d.c	j.r.d.c	PROPN
ertr-505	207	4	.	.	PROPN
ertr-505	207	5	and	and	CCONJ
ertr-505	207	6	andrade	andrade	PROPN
ertr-505	207	7	,	,	PUNCT
ertr-505	207	8	j.a.d	j.a.d	PROPN
ertr-505	207	9	.	.	PUNCT
ertr-505	207	10	(	(	PUNCT
ertr-505	207	11	2002	2002	NUM
ertr-505	207	12	)	)	PUNCT
ertr-505	207	13	,	,	PUNCT
ertr-505	207	14	“	"	PUNCT
ertr-505	207	15	teoria	teoria	X
ertr-505	207	16	institucional	institucional	ADJ
ertr-505	207	17	e	e	PROPN
ertr-505	207	18	gerenciamento	gerenciamento	ADP
ertr-505	207	19	de	de	X
ertr-505	207	20	impressão	impressão	NOUN
ertr-505	207	21	em	em	PROPN
ertr-505	207	22	busca	busca	PROPN
ertr-505	207	23	de	de	PROPN
ertr-505	207	24	legitimidade	legitimidade	PROPN
ertr-505	207	25	organizacional	organizacional	ADJ
ertr-505	207	26	através	através	NOUN
ertr-505	207	27	do	do	VERB
ertr-505	207	28	gerenciamento	gerenciamento	PROPN
ertr-505	207	29	da	da	PROPN
ertr-505	207	30	imagem	imagem	PROPN
ertr-505	207	31	corporativa	corporativa	PROPN
ertr-505	207	32	”	"	PUNCT
ertr-505	207	33	,	,	PUNCT
ertr-505	207	34	ii	ii	PROPN
ertr-505	207	35	encontro	encontro	X
ertr-505	207	36	de	de	X
ertr-505	207	37	estudos	estudos	PROPN
ertr-505	207	38	organizacionais	organizacionais	PROPN
ertr-505	207	39	,	,	PUNCT
ertr-505	207	40	recife	recife	PROPN
ertr-505	207	41	,	,	PUNCT
ertr-505	207	42	brazil	brazil	PROPN
ertr-505	207	43	.	.	PUNCT
ertr-505	208	1	meyer	meyer	PROPN
ertr-505	208	2	,	,	PUNCT
ertr-505	208	3	j.	j.	PROPN
ertr-505	208	4	and	and	CCONJ
ertr-505	208	5	rowan	rowan	PROPN
ertr-505	208	6	,	,	PUNCT
ertr-505	208	7	b.	b.	PROPN
ertr-505	208	8	(	(	PUNCT
ertr-505	208	9	1991	1991	NUM
ertr-505	208	10	)	)	PUNCT
ertr-505	208	11	,	,	PUNCT
ertr-505	208	12	‘	'	PUNCT
ertr-505	208	13	institutionalized	institutionalize	VERB
ertr-505	208	14	organizations	organization	NOUN
ertr-505	208	15	:	:	PUNCT
ertr-505	208	16	formal	formal	ADJ
ertr-505	208	17	structure	structure	NOUN
ertr-505	208	18	as	as	ADP
ertr-505	208	19	myth	myth	NOUN
ertr-505	208	20	and	and	CCONJ
ertr-505	208	21	ceremony	ceremony	NOUN
ertr-505	208	22	’	'	PUNCT
ertr-505	208	23	in	in	ADP
ertr-505	208	24	powell	powell	PROPN
ertr-505	208	25	w.	w.	PROPN
ertr-505	208	26	and	and	CCONJ
ertr-505	208	27	dimaggio	dimaggio	PROPN
ertr-505	208	28	p.	p.	PROPN
ertr-505	208	29	(	(	PUNCT
ertr-505	208	30	ed	ed	NOUN
ertr-505	208	31	.	.	PUNCT
ertr-505	208	32	)	)	PUNCT
ertr-505	208	33	,	,	PUNCT
ertr-505	208	34	the	the	DET
ertr-505	208	35	new	new	ADJ
ertr-505	208	36	institutionalism	institutionalism	NOUN
ertr-505	208	37	in	in	ADP
ertr-505	208	38	organizations	organization	NOUN
ertr-505	208	39	analysis	analysis	NOUN
ertr-505	208	40	,	,	PUNCT
ertr-505	208	41	london	london	PROPN
ertr-505	208	42	:	:	PUNCT
ertr-505	208	43	the	the	DET
ertr-505	208	44	university	university	PROPN
ertr-505	208	45	of	of	ADP
ertr-505	208	46	chicago	chicago	PROPN
ertr-505	208	47	press	press	NOUN
ertr-505	208	48	.	.	PUNCT
ertr-505	209	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-505	210	1	e	e	X
ertr-505	210	2	-	-	NOUN
ertr-505	210	3	review	review	NOUN
ertr-505	210	4	of	of	ADP
ertr-505	210	5	tourism	tourism	NOUN
ertr-505	210	6	research	research	NOUN
ertr-505	210	7	(	(	PUNCT
ertr-505	210	8	ertr	ertr	NOUN
ertr-505	210	9	)	)	PUNCT
ertr-505	210	10	,	,	PUNCT
ertr-505	210	11	vol	vol	NOUN
ertr-505	210	12	.	.	PROPN
ertr-505	210	13	17	17	NUM
ertr-505	210	14	,	,	PUNCT
ertr-505	210	15	no	no	INTJ
ertr-505	210	16	.	.	NOUN
ertr-505	210	17	2	2	NUM
ertr-505	210	18	,	,	PUNCT
ertr-505	210	19	2019	2019	NUM
ertr-505	210	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-505	210	21	219	219	NUM
ertr-505	210	22	scott	scott	PROPN
ertr-505	210	23	,	,	PUNCT
ertr-505	210	24	r.	r.	PROPN
ertr-505	210	25	(	(	PUNCT
ertr-505	210	26	eds	eds	PROPN
ertr-505	210	27	)	)	PUNCT
ertr-505	210	28	(	(	PUNCT
ertr-505	210	29	2001	2001	NUM
ertr-505	210	30	)	)	PUNCT
ertr-505	210	31	,	,	PUNCT
ertr-505	210	32	institutions	institution	NOUN
ertr-505	210	33	and	and	CCONJ
ertr-505	210	34	organizations	organization	NOUN
ertr-505	210	35	,	,	PUNCT
ertr-505	210	36	thousand	thousand	NUM
ertr-505	210	37	oaks	oak	NOUN
ertr-505	210	38	:	:	PUNCT
ertr-505	210	39	sage	sage	NOUN
ertr-505	210	40	publications	publication	NOUN
ertr-505	210	41	.	.	PUNCT
ertr-505	211	1	tripadvisor	tripadvisor	NOUN
ertr-505	211	2	(	(	PUNCT
ertr-505	211	3	2016	2016	NUM
ertr-505	211	4	)	)	PUNCT
ertr-505	211	5	,	,	PUNCT
ertr-505	211	6	‘	'	PUNCT
ertr-505	211	7	travelers	traveler	NOUN
ertr-505	211	8	choice	choice	NOUN
ertr-505	211	9	–	–	PUNCT
ertr-505	211	10	2016	2016	NUM
ertr-505	211	11	’	'	PUNCT
ertr-505	211	12	,	,	PUNCT
ertr-505	211	13	https://www.tripadvisor.com.br/travelerschoice-destinations	https://www.tripadvisor.com.br/travelerschoice-destination	NOUN
ertr-505	211	14	.	.	PUNCT
ertr-505	211	15	accessed	access	VERB
ertr-505	211	16	10	10	NUM
ertr-505	211	17	october	october	PROPN
ertr-505	211	18	2018	2018	NUM
ertr-505	211	19	.	.	PUNCT
ertr-505	212	1	vieira	vieira	PROPN
ertr-505	212	2	,	,	PUNCT
ertr-505	212	3	m.	m.	NOUN
ertr-505	212	4	and	and	CCONJ
ertr-505	212	5	carvalho	carvalho	NOUN
ertr-505	212	6	,	,	PUNCT
ertr-505	212	7	a.	a.	NOUN
ertr-505	212	8	(	(	PUNCT
ertr-505	212	9	eds	eds	PROPN
ertr-505	212	10	)	)	PUNCT
ertr-505	212	11	(	(	PUNCT
ertr-505	212	12	2003	2003	NUM
ertr-505	212	13	)	)	PUNCT
ertr-505	212	14	,	,	PUNCT
ertr-505	212	15	organizações	organizações	ADV
ertr-505	212	16	,	,	PUNCT
ertr-505	212	17	instituições	instituições	NOUN
ertr-505	212	18	e	e	NOUN
ertr-505	212	19	poder	poder	NOUN
ertr-505	212	20	no	no	DET
ertr-505	212	21	brasil	brasil	PROPN
ertr-505	212	22	,	,	PUNCT
ertr-505	212	23	rio	rio	PROPN
ertr-505	212	24	de	de	PROPN
ertr-505	212	25	janeiro	janeiro	PROPN
ertr-505	212	26	:	:	PUNCT
ertr-505	212	27	fgv	fgv	PROPN
ertr-505	212	28	.	.	PUNCT
ertr-505	213	1	wang	wang	PROPN
ertr-505	213	2	,	,	PUNCT
ertr-505	213	3	y.	y.	PROPN
ertr-505	213	4	s.	s.	PROPN
ertr-505	213	5	,	,	PUNCT
ertr-505	213	6	li	li	PROPN
ertr-505	213	7	,	,	PUNCT
ertr-505	213	8	h.	h.	PROPN
ertr-505	213	9	t.	t.	PROPN
ertr-505	213	10	,	,	PUNCT
ertr-505	213	11	li	li	PROPN
ertr-505	213	12	,	,	PUNCT
ertr-505	213	13	c.	c.	PROPN
ertr-505	213	14	r.	r.	PROPN
ertr-505	213	15	,	,	PUNCT
ertr-505	213	16	&	&	CCONJ
ertr-505	213	17	zhang	zhang	PROPN
ertr-505	213	18	,	,	PUNCT
ertr-505	213	19	d.	d.	PROPN
ertr-505	213	20	z.	z.	PROPN
ertr-505	213	21	(	(	PUNCT
ertr-505	213	22	2016	2016	NUM
ertr-505	213	23	)	)	PUNCT
ertr-505	213	24	.	.	PUNCT
ertr-505	214	1	factors	factor	NOUN
ertr-505	214	2	affecting	affect	VERB
ertr-505	214	3	hotels	hotel	NOUN
ertr-505	214	4	'	'	PART
ertr-505	214	5	adoption	adoption	NOUN
ertr-505	214	6	of	of	ADP
ertr-505	214	7	mobile	mobile	ADJ
ertr-505	214	8	reservation	reservation	NOUN
ertr-505	214	9	systems	system	NOUN
ertr-505	214	10	:	:	PUNCT
ertr-505	214	11	a	a	DET
ertr-505	214	12	technology	technology	NOUN
ertr-505	214	13	-	-	PUNCT
ertr-505	214	14	organization	organization	NOUN
ertr-505	214	15	-	-	PUNCT
ertr-505	214	16	environment	environment	NOUN
ertr-505	214	17	framework	framework	NOUN
ertr-505	214	18	.	.	PUNCT
ertr-505	215	1	tourism	tourism	NOUN
ertr-505	215	2	management	management	NOUN
ertr-505	215	3	,	,	PUNCT
ertr-505	215	4	v.	v.	ADP
ertr-505	215	5	53	53	NUM
ertr-505	215	6	,	,	PUNCT
ertr-505	215	7	p.	p.	NOUN
ertr-505	215	8	163	163	NUM
ertr-505	215	9	-	-	SYM
ertr-505	215	10	172	172	NUM
ertr-505	215	11	.	.	PUNCT
ertr-505	216	1	weerakkody	weerakkody	NOUN
ertr-505	216	2	,	,	PUNCT
ertr-505	216	3	v.	v.	PROPN
ertr-505	216	4	,	,	PUNCT
ertr-505	216	5	dwivedi	dwivedi	PROPN
ertr-505	216	6	,	,	PUNCT
ertr-505	216	7	y.	y.	PROPN
ertr-505	216	8	and	and	CCONJ
ertr-505	216	9	irani	irani	PROPN
ertr-505	216	10	,	,	PUNCT
ertr-505	216	11	z.	z.	PROPN
ertr-505	216	12	(	(	PUNCT
ertr-505	216	13	2009	2009	NUM
ertr-505	216	14	)	)	PUNCT
ertr-505	216	15	,	,	PUNCT
ertr-505	216	16	‘	'	PUNCT
ertr-505	216	17	the	the	DET
ertr-505	216	18	diffusion	diffusion	NOUN
ertr-505	216	19	and	and	CCONJ
ertr-505	216	20	use	use	NOUN
ertr-505	216	21	of	of	ADP
ertr-505	216	22	institutional	institutional	ADJ
ertr-505	216	23	theory	theory	NOUN
ertr-505	216	24	:	:	PUNCT
ertr-505	216	25	a	a	DET
ertr-505	216	26	cross	cross	ADJ
ertr-505	216	27	-	-	ADJ
ertr-505	216	28	disciplinary	disciplinary	ADJ
ertr-505	216	29	longitudinal	longitudinal	ADJ
ertr-505	216	30	literature	literature	NOUN
ertr-505	216	31	survey	survey	NOUN
ertr-505	216	32	’	'	PUNCT
ertr-505	216	33	,	,	PUNCT
ertr-505	216	34	journal	journal	NOUN
ertr-505	216	35	of	of	ADP
ertr-505	216	36	information	information	NOUN
ertr-505	216	37	technology	technology	NOUN
ertr-505	216	38	,	,	PUNCT
ertr-505	216	39	24:4	24:4	NUM
ertr-505	216	40	,	,	PUNCT
ertr-505	216	41	pp	pp	ADJ
ertr-505	216	42	.	.	PUNCT
ertr-505	217	1	354	354	NUM
ertr-505	217	2	-	-	SYM
ertr-505	217	3	368	368	NUM
ertr-505	217	4	.	.	PUNCT
ertr-505	218	1	wttc	wttc	PROPN
ertr-505	218	2	.	.	PUNCT
ertr-505	219	1	world	world	PROPN
ertr-505	219	2	travel	travel	PROPN
ertr-505	219	3	&	&	CCONJ
ertr-505	219	4	tourism	tourism	PROPN
ertr-505	219	5	council	council	PROPN
ertr-505	219	6	(	(	PUNCT
ertr-505	219	7	2019	2019	NUM
ertr-505	219	8	)	)	PUNCT
ertr-505	219	9	,	,	PUNCT
ertr-505	219	10	‘	'	PUNCT
ertr-505	219	11	economic	economic	ADJ
ertr-505	219	12	impact	impact	NOUN
ertr-505	219	13	’	'	PUNCT
ertr-505	219	14	,	,	PUNCT
ertr-505	219	15	https://www.wttc.org//media/files/reports/economic-impact-research/regions-2019/world2019.pdf	https://www.wttc.org//media/files/reports/economic-impact-research/regions-2019/world2019.pdf	NOUN
ertr-505	219	16	accessed	access	VERB
ertr-505	219	17	25	25	NUM
ertr-505	219	18	july	july	PROPN
ertr-505	219	19	2019	2019	NUM
ertr-505	219	20	.	.	PUNCT
ertr-505	220	1	yuan	yuan	NOUN
ertr-505	220	2	,	,	PUNCT
ertr-505	220	3	y.	y.	PROPN
ertr-505	220	4	;	;	PUNCT
ertr-505	220	5	tseng	tseng	PROPN
ertr-505	220	6	,	,	PUNCT
ertr-505	220	7	yuen	yuen	PROPN
ertr-505	220	8	-	-	PUNCT
ertr-505	220	9	hsien	hsien	PROPN
ertr-505	220	10	;	;	PUNCT
ertr-505	220	11	ho	ho	PROPN
ertr-505	220	12	,	,	PUNCT
ertr-505	220	13	chaang	chaang	PROPN
ertr-505	220	14	-	-	PUNCT
ertr-505	220	15	iuan	iuan	PROPN
ertr-505	220	16	.	.	PUNCT
ertr-505	221	1	tourism	tourism	NOUN
ertr-505	221	2	information	information	NOUN
ertr-505	221	3	technology	technology	NOUN
ertr-505	221	4	research	research	NOUN
ertr-505	221	5	trends	trend	NOUN
ertr-505	221	6	:	:	PUNCT
ertr-505	221	7	1990	1990	NUM
ertr-505	221	8	-	-	SYM
ertr-505	221	9	2016	2016	NUM
ertr-505	221	10	.	.	PUNCT
ertr-505	222	1	tourism	tourism	NOUN
ertr-505	222	2	review	review	NOUN
ertr-505	222	3	,	,	PUNCT
ertr-505	222	4	v.	v.	ADP
ertr-505	222	5	74	74	NUM
ertr-505	222	6	,	,	PUNCT
ertr-505	222	7	n.	n.	NOUN
ertr-505	222	8	1	1	NUM
ertr-505	222	9	,	,	PUNCT
ertr-505	222	10	p.	p.	NOUN
ertr-505	222	11	5	5	NUM
ertr-505	222	12	-	-	SYM
ertr-505	222	13	19	19	NUM
ertr-505	222	14	,	,	PUNCT
ertr-505	222	15	2019	2019	NUM
ertr-505	222	16	.	.	PUNCT
ertr-505	223	1	zach	zach	PROPN
ertr-505	223	2	,	,	PUNCT
ertr-505	223	3	f.	f.	PROPN
ertr-505	223	4	,	,	PUNCT
ertr-505	223	5	gretzel	gretzel	ADJ
ertr-505	223	6	,	,	PUNCT
ertr-505	223	7	u.	u.	PROPN
ertr-505	223	8	and	and	CCONJ
ertr-505	223	9	xiang	xiang	PROPN
ertr-505	223	10	,	,	PUNCT
ertr-505	223	11	z.	z.	PROPN
ertr-505	223	12	(	(	PUNCT
ertr-505	223	13	2010	2010	NUM
ertr-505	223	14	)	)	PUNCT
ertr-505	223	15	,	,	PUNCT
ertr-505	223	16	“	"	PUNCT
ertr-505	223	17	innovation	innovation	NOUN
ertr-505	223	18	in	in	ADP
ertr-505	223	19	the	the	DET
ertr-505	223	20	web	web	NOUN
ertr-505	223	21	marketing	marketing	NOUN
ertr-505	223	22	programs	program	NOUN
ertr-505	223	23	of	of	ADP
ertr-505	223	24	american	american	ADJ
ertr-505	223	25	convention	convention	PROPN
ertr-505	223	26	and	and	CCONJ
ertr-505	223	27	visitor	visitor	PROPN
ertr-505	223	28	bureaus	bureaus	PROPN
ertr-505	223	29	”	"	PUNCT
ertr-505	223	30	,	,	PUNCT
ertr-505	223	31	information	information	NOUN
ertr-505	223	32	technology	technology	PROPN
ertr-505	223	33	&	&	CCONJ
ertr-505	223	34	tourism	tourism	NOUN
ertr-505	223	35	,	,	PUNCT
ertr-505	223	36	vol	vol	NOUN
ertr-505	223	37	.	.	PROPN
ertr-505	223	38	12	12	NUM
ertr-505	223	39	no	no	NOUN
ertr-505	223	40	.	.	NOUN
ertr-505	223	41	1	1	NUM
ertr-505	223	42	,	,	PUNCT
ertr-505	223	43	pp	pp	ADJ
ertr-505	223	44	.	.	PUNCT
ertr-505	224	1	47–63	47–63	NOUN
ertr-505	224	2	.	.	PUNCT
ertr-505	225	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN