id	sid	tid	token	lemma	pos
ertr-521	1	1	e	e	X
ertr-521	1	2	-	-	NOUN
ertr-521	1	3	review	review	NOUN
ertr-521	1	4	of	of	ADP
ertr-521	1	5	tourism	tourism	NOUN
ertr-521	1	6	research	research	NOUN
ertr-521	1	7	(	(	PUNCT
ertr-521	1	8	ertr	ertr	NOUN
ertr-521	1	9	)	)	PUNCT
ertr-521	1	10	,	,	PUNCT
ertr-521	1	11	vol	vol	NOUN
ertr-521	1	12	.	.	PROPN
ertr-521	1	13	17	17	NUM
ertr-521	1	14	,	,	PUNCT
ertr-521	1	15	no	no	INTJ
ertr-521	1	16	.	.	NOUN
ertr-521	1	17	3	3	NUM
ertr-521	1	18	,	,	PUNCT
ertr-521	1	19	2019	2019	NUM
ertr-521	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	1	21	349	349	NUM
ertr-521	1	22	c.k	c.k	PROPN
ertr-521	1	23	.	.	PUNCT
ertr-521	2	1	bruce	bruce	PROPN
ertr-521	2	2	wan	wan	PROPN
ertr-521	2	3	the	the	DET
ertr-521	2	4	hong	hong	PROPN
ertr-521	2	5	kong	kong	PROPN
ertr-521	2	6	polytechnic	polytechnic	PROPN
ertr-521	2	7	university	university	PROPN
ertr-521	2	8	kate	kate	PROPN
ertr-521	2	9	sangwon	sangwon	PROPN
ertr-521	2	10	lee	lee	PROPN
ertr-521	2	11	the	the	DET
ertr-521	2	12	hong	hong	PROPN
ertr-521	2	13	kong	kong	PROPN
ertr-521	2	14	polytechnic	polytechnic	PROPN
ertr-521	2	15	university	university	PROPN
ertr-521	2	16	daniel	daniel	PROPN
ertr-521	2	17	leung	leung	PROPN
ertr-521	2	18	the	the	DET
ertr-521	2	19	hong	hong	PROPN
ertr-521	2	20	kong	kong	PROPN
ertr-521	2	21	polytechnic	polytechnic	PROPN
ertr-521	2	22	university	university	PROPN
ertr-521	2	23	sangwon	sangwon	NOUN
ertr-521	2	24	park	park	NOUN
ertr-521	2	25	the	the	DET
ertr-521	2	26	hong	hong	PROPN
ertr-521	2	27	kong	kong	PROPN
ertr-521	2	28	polytechnic	polytechnic	PROPN
ertr-521	2	29	university	university	NOUN
ertr-521	2	30	using	use	VERB
ertr-521	2	31	design	design	NOUN
ertr-521	2	32	thinking	thinking	NOUN
ertr-521	2	33	as	as	ADP
ertr-521	2	34	an	an	DET
ertr-521	2	35	educational	educational	ADJ
ertr-521	2	36	tool	tool	NOUN
ertr-521	2	37	for	for	ADP
ertr-521	2	38	conceptualizing	conceptualize	VERB
ertr-521	2	39	future	future	ADJ
ertr-521	2	40	smart	smart	ADJ
ertr-521	2	41	hotel	hotel	NOUN
ertr-521	2	42	guest	guest	NOUN
ertr-521	2	43	experiences	experience	NOUN
ertr-521	2	44	design	design	NOUN
ertr-521	2	45	thinking	thinking	NOUN
ertr-521	2	46	(	(	PUNCT
ertr-521	2	47	dt	dt	NOUN
ertr-521	2	48	)	)	PUNCT
ertr-521	2	49	is	be	AUX
ertr-521	2	50	the	the	DET
ertr-521	2	51	foundation	foundation	NOUN
ertr-521	2	52	of	of	ADP
ertr-521	2	53	smart	smart	ADJ
ertr-521	2	54	tourism	tourism	NOUN
ertr-521	2	55	innovation	innovation	NOUN
ertr-521	2	56	.	.	PUNCT
ertr-521	3	1	this	this	DET
ertr-521	3	2	study	study	NOUN
ertr-521	3	3	extends	extend	VERB
ertr-521	3	4	the	the	DET
ertr-521	3	5	theoretical	theoretical	ADJ
ertr-521	3	6	foundation	foundation	NOUN
ertr-521	3	7	by	by	ADP
ertr-521	3	8	showcasing	showcase	VERB
ertr-521	3	9	how	how	SCONJ
ertr-521	3	10	dt	dt	PROPN
ertr-521	3	11	was	be	AUX
ertr-521	3	12	deployed	deploy	VERB
ertr-521	3	13	in	in	ADP
ertr-521	3	14	a	a	DET
ertr-521	3	15	tertiary	tertiary	ADJ
ertr-521	3	16	classroom	classroom	NOUN
ertr-521	3	17	setting	set	VERB
ertr-521	3	18	during	during	ADP
ertr-521	3	19	a	a	DET
ertr-521	3	20	smart	smart	ADJ
ertr-521	3	21	hospitality	hospitality	NOUN
ertr-521	3	22	innovation	innovation	NOUN
ertr-521	3	23	project	project	NOUN
ertr-521	3	24	.	.	PUNCT
ertr-521	4	1	the	the	DET
ertr-521	4	2	study	study	NOUN
ertr-521	4	3	involved	involve	VERB
ertr-521	4	4	30	30	NUM
ertr-521	4	5	students	student	NOUN
ertr-521	4	6	who	who	PRON
ertr-521	4	7	were	be	AUX
ertr-521	4	8	asked	ask	VERB
ertr-521	4	9	to	to	PART
ertr-521	4	10	design	design	VERB
ertr-521	4	11	tomorrow	tomorrow	NOUN
ertr-521	4	12	’s	’s	PART
ertr-521	4	13	smart	smart	ADJ
ertr-521	4	14	hotel	hotel	NOUN
ertr-521	4	15	guest	guest	NOUN
ertr-521	4	16	experiences	experience	NOUN
ertr-521	4	17	for	for	ADP
ertr-521	4	18	business	business	NOUN
ertr-521	4	19	and	and	CCONJ
ertr-521	4	20	family	family	NOUN
ertr-521	4	21	travelers	traveler	NOUN
ertr-521	4	22	.	.	PUNCT
ertr-521	5	1	the	the	DET
ertr-521	5	2	study	study	NOUN
ertr-521	5	3	used	use	VERB
ertr-521	5	4	an	an	DET
ertr-521	5	5	explanatory	explanatory	ADJ
ertr-521	5	6	case	case	NOUN
ertr-521	5	7	study	study	NOUN
ertr-521	5	8	to	to	PART
ertr-521	5	9	report	report	VERB
ertr-521	5	10	the	the	DET
ertr-521	5	11	curriculum	curriculum	NOUN
ertr-521	5	12	design	design	NOUN
ertr-521	5	13	,	,	PUNCT
ertr-521	5	14	the	the	DET
ertr-521	5	15	dt	dt	PROPN
ertr-521	5	16	methods	method	NOUN
ertr-521	5	17	used	use	VERB
ertr-521	5	18	,	,	PUNCT
ertr-521	5	19	and	and	CCONJ
ertr-521	5	20	the	the	DET
ertr-521	5	21	way	way	NOUN
ertr-521	5	22	they	they	PRON
ertr-521	5	23	were	be	AUX
ertr-521	5	24	applied	apply	VERB
ertr-521	5	25	to	to	ADP
ertr-521	5	26	the	the	DET
ertr-521	5	27	design	design	NOUN
ertr-521	5	28	practice	practice	NOUN
ertr-521	5	29	.	.	PUNCT
ertr-521	6	1	we	we	PRON
ertr-521	6	2	made	make	VERB
ertr-521	6	3	suggestions	suggestion	NOUN
ertr-521	6	4	for	for	ADP
ertr-521	6	5	tourism	tourism	NOUN
ertr-521	6	6	professionals	professional	NOUN
ertr-521	6	7	and	and	CCONJ
ertr-521	6	8	educators	educator	NOUN
ertr-521	6	9	who	who	PRON
ertr-521	6	10	want	want	VERB
ertr-521	6	11	to	to	PART
ertr-521	6	12	deploy	deploy	VERB
ertr-521	6	13	dt	dt	NOUN
ertr-521	6	14	in	in	ADP
ertr-521	6	15	their	their	PRON
ertr-521	6	16	smart	smart	ADJ
ertr-521	6	17	tourism	tourism	NOUN
ertr-521	6	18	innovation	innovation	NOUN
ertr-521	6	19	projects	project	NOUN
ertr-521	6	20	.	.	PUNCT
ertr-521	7	1	keywords	keyword	NOUN
ertr-521	7	2	:	:	PUNCT
ertr-521	7	3	design	design	NOUN
ertr-521	7	4	thinking	thinking	NOUN
ertr-521	7	5	,	,	PUNCT
ertr-521	7	6	smart	smart	ADJ
ertr-521	7	7	hospitality	hospitality	NOUN
ertr-521	7	8	,	,	PUNCT
ertr-521	7	9	smart	smart	ADJ
ertr-521	7	10	tourism	tourism	NOUN
ertr-521	7	11	innovation	innovation	NOUN
ertr-521	7	12	,	,	PUNCT
ertr-521	7	13	experiencedriven	experiencedriven	ADJ
ertr-521	7	14	design	design	NOUN
ertr-521	7	15	.	.	PUNCT
ertr-521	8	1	c.k	c.k	PROPN
ertr-521	8	2	.	.	PUNCT
ertr-521	9	1	bruce	bruce	PROPN
ertr-521	9	2	wan	wan	PROPN
ertr-521	9	3	school	school	PROPN
ertr-521	9	4	of	of	ADP
ertr-521	9	5	design	design	NOUN
ertr-521	9	6	,	,	PUNCT
ertr-521	9	7	the	the	DET
ertr-521	9	8	hong	hong	PROPN
ertr-521	9	9	kong	kong	PROPN
ertr-521	9	10	polytechnic	polytechnic	PROPN
ertr-521	9	11	university	university	PROPN
ertr-521	9	12	hung	hang	VERB
ertr-521	9	13	hom	hom	ADV
ertr-521	9	14	,	,	PUNCT
ertr-521	9	15	hong	hong	PROPN
ertr-521	9	16	kong	kong	PROPN
ertr-521	9	17	sar	sar	PROPN
ertr-521	9	18	china	china	PROPN
ertr-521	9	19	email	email	PROPN
ertr-521	9	20	:	:	PUNCT
ertr-521	10	1	bruce.wan@polyu.edu.hk	bruce.wan@polyu.edu.hk	PROPN
ertr-521	10	2	kate	kate	PROPN
ertr-521	10	3	sangwon	sangwon	VERB
ertr-521	10	4	lee	lee	PROPN
ertr-521	10	5	school	school	PROPN
ertr-521	10	6	of	of	ADP
ertr-521	10	7	design	design	NOUN
ertr-521	10	8	,	,	PUNCT
ertr-521	10	9	the	the	DET
ertr-521	10	10	hong	hong	PROPN
ertr-521	10	11	kong	kong	PROPN
ertr-521	10	12	polytechnic	polytechnic	PROPN
ertr-521	10	13	university	university	PROPN
ertr-521	10	14	hung	hang	VERB
ertr-521	10	15	hom	hom	ADV
ertr-521	10	16	,	,	PUNCT
ertr-521	10	17	hong	hong	PROPN
ertr-521	10	18	kong	kong	PROPN
ertr-521	10	19	sar	sar	PROPN
ertr-521	10	20	china	china	PROPN
ertr-521	10	21	email	email	PROPN
ertr-521	10	22	:	:	PUNCT
ertr-521	10	23	sangwon.lee@connect.polyu.hk	sangwon.lee@connect.polyu.hk	PROPN
ertr-521	10	24	daniel	daniel	PROPN
ertr-521	10	25	leung	leung	PROPN
ertr-521	10	26	school	school	PROPN
ertr-521	10	27	of	of	ADP
ertr-521	10	28	hotel	hotel	NOUN
ertr-521	10	29	and	and	CCONJ
ertr-521	10	30	tourism	tourism	NOUN
ertr-521	10	31	management	management	NOUN
ertr-521	10	32	,	,	PUNCT
ertr-521	10	33	the	the	DET
ertr-521	10	34	hong	hong	PROPN
ertr-521	10	35	kong	kong	PROPN
ertr-521	10	36	polytechnic	polytechnic	PROPN
ertr-521	10	37	university	university	PROPN
ertr-521	10	38	,	,	PUNCT
ertr-521	10	39	17	17	NUM
ertr-521	10	40	science	science	PROPN
ertr-521	10	41	museum	museum	PROPN
ertr-521	10	42	road	road	PROPN
ertr-521	10	43	,	,	PUNCT
ertr-521	10	44	hung	hang	VERB
ertr-521	10	45	hom	hom	PROPN
ertr-521	10	46	,	,	PUNCT
ertr-521	10	47	hong	hong	PROPN
ertr-521	10	48	kong	kong	PROPN
ertr-521	10	49	sar	sar	PROPN
ertr-521	10	50	,	,	PUNCT
ertr-521	10	51	china	china	PROPN
ertr-521	10	52	.	.	PUNCT
ertr-521	11	1	email	email	NOUN
ertr-521	11	2	:	:	PUNCT
ertr-521	11	3	daniel.yc.leung@polyu.edu.hk	daniel.yc.leung@polyu.edu.hk	PROPN
ertr-521	11	4	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-521	11	5	mailto:bruce.wan@polyu.edu.hk	mailto:bruce.wan@polyu.edu.hk	PROPN
ertr-521	12	1	mailto:daniel.yc.leung@polyu.edu.hk	mailto:daniel.yc.leung@polyu.edu.hk	PROPN
ertr-521	13	1	e	e	NOUN
ertr-521	13	2	-	-	NOUN
ertr-521	13	3	review	review	NOUN
ertr-521	13	4	of	of	ADP
ertr-521	13	5	tourism	tourism	NOUN
ertr-521	13	6	research	research	NOUN
ertr-521	13	7	(	(	PUNCT
ertr-521	13	8	ertr	ertr	NOUN
ertr-521	13	9	)	)	PUNCT
ertr-521	13	10	,	,	PUNCT
ertr-521	13	11	vol	vol	NOUN
ertr-521	13	12	.	.	PROPN
ertr-521	13	13	17	17	NUM
ertr-521	13	14	,	,	PUNCT
ertr-521	13	15	no	no	INTJ
ertr-521	13	16	.	.	NOUN
ertr-521	13	17	3	3	NUM
ertr-521	13	18	,	,	PUNCT
ertr-521	13	19	2019	2019	NUM
ertr-521	13	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	13	21	350	350	NUM
ertr-521	13	22	sangwon	sangwon	NOUN
ertr-521	13	23	park	park	NOUN
ertr-521	13	24	school	school	NOUN
ertr-521	13	25	of	of	ADP
ertr-521	13	26	hotel	hotel	NOUN
ertr-521	13	27	and	and	CCONJ
ertr-521	13	28	tourism	tourism	NOUN
ertr-521	13	29	management	management	NOUN
ertr-521	13	30	,	,	PUNCT
ertr-521	13	31	the	the	DET
ertr-521	13	32	hong	hong	PROPN
ertr-521	13	33	kong	kong	PROPN
ertr-521	13	34	polytechnic	polytechnic	PROPN
ertr-521	13	35	university	university	PROPN
ertr-521	13	36	,	,	PUNCT
ertr-521	13	37	17	17	NUM
ertr-521	13	38	science	science	PROPN
ertr-521	13	39	museum	museum	PROPN
ertr-521	13	40	road	road	PROPN
ertr-521	13	41	,	,	PUNCT
ertr-521	13	42	hung	hang	VERB
ertr-521	13	43	hom	hom	PROPN
ertr-521	13	44	,	,	PUNCT
ertr-521	13	45	hong	hong	PROPN
ertr-521	13	46	kong	kong	PROPN
ertr-521	13	47	sar	sar	PROPN
ertr-521	13	48	,	,	PUNCT
ertr-521	13	49	china	china	PROPN
ertr-521	13	50	.	.	PUNCT
ertr-521	14	1	email	email	NOUN
ertr-521	14	2	:	:	PUNCT
ertr-521	14	3	sangwon.park@polyu.edu.hk	sangwon.park@polyu.edu.hk	PROPN
ertr-521	14	4	bruce	bruce	PROPN
ertr-521	14	5	wan	wan	PROPN
ertr-521	14	6	is	be	AUX
ertr-521	14	7	an	an	DET
ertr-521	14	8	assistant	assistant	ADJ
ertr-521	14	9	professor	professor	NOUN
ertr-521	14	10	at	at	ADP
ertr-521	14	11	the	the	DET
ertr-521	14	12	school	school	NOUN
ertr-521	14	13	of	of	ADP
ertr-521	14	14	design	design	NOUN
ertr-521	14	15	at	at	ADP
ertr-521	14	16	the	the	DET
ertr-521	14	17	hong	hong	PROPN
ertr-521	14	18	kong	kong	PROPN
ertr-521	14	19	polytechnic	polytechnic	PROPN
ertr-521	14	20	university	university	PROPN
ertr-521	14	21	.	.	PUNCT
ertr-521	15	1	he	he	PRON
ertr-521	15	2	is	be	AUX
ertr-521	15	3	interested	interested	ADJ
ertr-521	15	4	in	in	ADP
ertr-521	15	5	technology	technology	NOUN
ertr-521	15	6	-	-	PUNCT
ertr-521	15	7	mediated	mediate	VERB
ertr-521	15	8	experience	experience	NOUN
ertr-521	15	9	design	design	NOUN
ertr-521	15	10	that	that	PRON
ertr-521	15	11	supports	support	VERB
ertr-521	15	12	human	human	ADJ
ertr-521	15	13	flourishing	flourishing	NOUN
ertr-521	15	14	in	in	ADP
ertr-521	15	15	the	the	DET
ertr-521	15	16	field	field	NOUN
ertr-521	15	17	of	of	ADP
ertr-521	15	18	tourism	tourism	NOUN
ertr-521	15	19	and	and	CCONJ
ertr-521	15	20	leisure	leisure	NOUN
ertr-521	15	21	.	.	PUNCT
ertr-521	16	1	he	he	PRON
ertr-521	16	2	is	be	AUX
ertr-521	16	3	currently	currently	ADV
ertr-521	16	4	working	work	VERB
ertr-521	16	5	on	on	ADP
ertr-521	16	6	experience	experience	NOUN
ertr-521	16	7	-	-	PUNCT
ertr-521	16	8	based	base	VERB
ertr-521	16	9	design	design	NOUN
ertr-521	16	10	literacy	literacy	NOUN
ertr-521	16	11	,	,	PUNCT
ertr-521	16	12	a	a	DET
ertr-521	16	13	knowledge	knowledge	NOUN
ertr-521	16	14	base	base	NOUN
ertr-521	16	15	that	that	PRON
ertr-521	16	16	facilitates	facilitate	VERB
ertr-521	16	17	the	the	DET
ertr-521	16	18	co	co	ADJ
ertr-521	16	19	-	-	ADJ
ertr-521	16	20	design	design	ADJ
ertr-521	16	21	process	process	NOUN
ertr-521	16	22	with	with	ADP
ertr-521	16	23	multidisciplinary	multidisciplinary	ADJ
ertr-521	16	24	researchers	researcher	NOUN
ertr-521	16	25	for	for	ADP
ertr-521	16	26	smart	smart	ADJ
ertr-521	16	27	tourism	tourism	NOUN
ertr-521	16	28	innovation	innovation	NOUN
ertr-521	16	29	.	.	PUNCT
ertr-521	17	1	kate	kate	PROPN
ertr-521	17	2	sangwon	sangwon	PROPN
ertr-521	17	3	lee	lee	PROPN
ertr-521	17	4	is	be	AUX
ertr-521	17	5	a	a	DET
ertr-521	17	6	phd	phd	NOUN
ertr-521	17	7	student	student	NOUN
ertr-521	17	8	in	in	ADP
ertr-521	17	9	the	the	DET
ertr-521	17	10	school	school	NOUN
ertr-521	17	11	of	of	ADP
ertr-521	17	12	design	design	NOUN
ertr-521	17	13	at	at	ADP
ertr-521	17	14	the	the	DET
ertr-521	17	15	hong	hong	PROPN
ertr-521	17	16	kong	kong	PROPN
ertr-521	17	17	polytechnic	polytechnic	PROPN
ertr-521	17	18	university	university	PROPN
ertr-521	17	19	.	.	PUNCT
ertr-521	18	1	her	her	PRON
ertr-521	18	2	research	research	NOUN
ertr-521	18	3	interest	interest	NOUN
ertr-521	18	4	includes	include	VERB
ertr-521	18	5	social	social	ADJ
ertr-521	18	6	media	medium	NOUN
ertr-521	18	7	and	and	CCONJ
ertr-521	18	8	its	its	PRON
ertr-521	18	9	role	role	NOUN
ertr-521	18	10	as	as	ADP
ertr-521	18	11	social	social	ADJ
ertr-521	18	12	infrastructure	infrastructure	NOUN
ertr-521	18	13	to	to	PART
ertr-521	18	14	induce	induce	VERB
ertr-521	18	15	users	user	NOUN
ertr-521	18	16	’	'	PUNCT
ertr-521	18	17	socially	socially	ADV
ertr-521	18	18	responsible	responsible	ADJ
ertr-521	18	19	behavior	behavior	NOUN
ertr-521	18	20	.	.	PUNCT
ertr-521	19	1	she	she	PRON
ertr-521	19	2	worked	work	VERB
ertr-521	19	3	as	as	ADP
ertr-521	19	4	user	user	NOUN
ertr-521	19	5	experience	experience	NOUN
ertr-521	19	6	designer	designer	NOUN
ertr-521	19	7	and	and	CCONJ
ertr-521	19	8	researcher	researcher	NOUN
ertr-521	19	9	in	in	ADP
ertr-521	19	10	sk	sk	NOUN
ertr-521	19	11	telecom	telecom	NOUN
ertr-521	19	12	and	and	CCONJ
ertr-521	19	13	naver	naver	NOUN
ertr-521	19	14	since	since	SCONJ
ertr-521	19	15	2008	2008	NUM
ertr-521	19	16	.	.	PUNCT
ertr-521	20	1	kate	kate	PROPN
ertr-521	20	2	holds	hold	VERB
ertr-521	20	3	master	master	NOUN
ertr-521	20	4	’s	’s	PART
ertr-521	20	5	degree	degree	NOUN
ertr-521	20	6	at	at	ADP
ertr-521	20	7	kaist	kaist	ADJ
ertr-521	20	8	,	,	PUNCT
ertr-521	20	9	bachelor	bachelor	NOUN
ertr-521	20	10	’s	’s	PART
ertr-521	20	11	degrees	degree	NOUN
ertr-521	20	12	at	at	ADP
ertr-521	20	13	seoul	seoul	PROPN
ertr-521	20	14	national	national	PROPN
ertr-521	20	15	university	university	PROPN
ertr-521	20	16	.	.	PUNCT
ertr-521	21	1	daniel	daniel	PROPN
ertr-521	21	2	leung	leung	PROPN
ertr-521	21	3	is	be	AUX
ertr-521	21	4	an	an	DET
ertr-521	21	5	assistant	assistant	ADJ
ertr-521	21	6	professor	professor	NOUN
ertr-521	21	7	in	in	ADP
ertr-521	21	8	the	the	DET
ertr-521	21	9	school	school	NOUN
ertr-521	21	10	of	of	ADP
ertr-521	21	11	hotel	hotel	NOUN
ertr-521	21	12	and	and	CCONJ
ertr-521	21	13	tourism	tourism	NOUN
ertr-521	21	14	management	management	NOUN
ertr-521	21	15	at	at	ADP
ertr-521	21	16	the	the	DET
ertr-521	21	17	hong	hong	PROPN
ertr-521	21	18	kong	kong	PROPN
ertr-521	21	19	polytechnic	polytechnic	PROPN
ertr-521	21	20	university	university	PROPN
ertr-521	21	21	.	.	PUNCT
ertr-521	22	1	his	his	PRON
ertr-521	22	2	research	research	NOUN
ertr-521	22	3	interests	interest	NOUN
ertr-521	22	4	are	be	AUX
ertr-521	22	5	in	in	ADP
ertr-521	22	6	the	the	DET
ertr-521	22	7	areas	area	NOUN
ertr-521	22	8	of	of	ADP
ertr-521	22	9	electronic	electronic	ADJ
ertr-521	22	10	word	word	NOUN
ertr-521	22	11	-	-	PUNCT
ertr-521	22	12	of	of	ADP
ertr-521	22	13	-	-	PUNCT
ertr-521	22	14	mouth	mouth	NOUN
ertr-521	22	15	,	,	PUNCT
ertr-521	22	16	electronic	electronic	ADJ
ertr-521	22	17	marketing	marketing	NOUN
ertr-521	22	18	as	as	ADV
ertr-521	22	19	well	well	ADV
ertr-521	22	20	as	as	ADP
ertr-521	22	21	hotel	hotel	NOUN
ertr-521	22	22	and	and	CCONJ
ertr-521	22	23	tourism	tourism	NOUN
ertr-521	22	24	website	website	NOUN
ertr-521	22	25	evaluation	evaluation	NOUN
ertr-521	22	26	.	.	PUNCT
ertr-521	23	1	sangwon	sangwon	PROPN
ertr-521	23	2	park	park	NOUN
ertr-521	23	3	is	be	AUX
ertr-521	23	4	associate	associate	ADJ
ertr-521	23	5	professor	professor	NOUN
ertr-521	23	6	at	at	ADP
ertr-521	23	7	the	the	DET
ertr-521	23	8	school	school	NOUN
ertr-521	23	9	of	of	ADP
ertr-521	23	10	hotel	hotel	NOUN
ertr-521	23	11	and	and	CCONJ
ertr-521	23	12	tourism	tourism	NOUN
ertr-521	23	13	management	management	NOUN
ertr-521	23	14	at	at	ADP
ertr-521	23	15	the	the	DET
ertr-521	23	16	hong	hong	PROPN
ertr-521	23	17	kong	kong	PROPN
ertr-521	23	18	polytechnic	polytechnic	PROPN
ertr-521	23	19	university	university	PROPN
ertr-521	23	20	.	.	PUNCT
ertr-521	24	1	his	his	PRON
ertr-521	24	2	research	research	NOUN
ertr-521	24	3	interests	interest	NOUN
ertr-521	24	4	include	include	VERB
ertr-521	24	5	big	big	ADJ
ertr-521	24	6	data	datum	NOUN
ertr-521	24	7	and	and	CCONJ
ertr-521	24	8	artificial	artificial	ADJ
ertr-521	24	9	intelligence	intelligence	NOUN
ertr-521	24	10	in	in	ADP
ertr-521	24	11	tourism	tourism	NOUN
ertr-521	24	12	.	.	PUNCT
ertr-521	25	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	26	1	e	e	X
ertr-521	26	2	-	-	NOUN
ertr-521	26	3	review	review	NOUN
ertr-521	26	4	of	of	ADP
ertr-521	26	5	tourism	tourism	NOUN
ertr-521	26	6	research	research	NOUN
ertr-521	26	7	(	(	PUNCT
ertr-521	26	8	ertr	ertr	NOUN
ertr-521	26	9	)	)	PUNCT
ertr-521	26	10	,	,	PUNCT
ertr-521	26	11	vol	vol	NOUN
ertr-521	26	12	.	.	PROPN
ertr-521	26	13	17	17	NUM
ertr-521	26	14	,	,	PUNCT
ertr-521	26	15	no	no	INTJ
ertr-521	26	16	.	.	NOUN
ertr-521	26	17	3	3	NUM
ertr-521	26	18	,	,	PUNCT
ertr-521	26	19	2019	2019	NUM
ertr-521	26	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	26	21	351	351	NUM
ertr-521	26	22	introduction	introduction	NOUN
ertr-521	26	23	design	design	NOUN
ertr-521	26	24	has	have	AUX
ertr-521	26	25	recently	recently	ADV
ertr-521	26	26	attracted	attract	VERB
ertr-521	26	27	the	the	DET
ertr-521	26	28	interest	interest	NOUN
ertr-521	26	29	of	of	ADP
ertr-521	26	30	tourism	tourism	NOUN
ertr-521	26	31	researchers	researcher	NOUN
ertr-521	26	32	(	(	PUNCT
ertr-521	26	33	fesenmaier	fesenmaier	NOUN
ertr-521	26	34	&	&	CCONJ
ertr-521	26	35	xiang	xiang	PROPN
ertr-521	26	36	,	,	PUNCT
ertr-521	26	37	2017	2017	NUM
ertr-521	26	38	)	)	PUNCT
ertr-521	26	39	because	because	SCONJ
ertr-521	26	40	of	of	ADP
ertr-521	26	41	its	its	PRON
ertr-521	26	42	capacity	capacity	NOUN
ertr-521	26	43	to	to	PART
ertr-521	26	44	generate	generate	VERB
ertr-521	26	45	innovations	innovation	NOUN
ertr-521	26	46	that	that	PRON
ertr-521	26	47	can	can	AUX
ertr-521	26	48	transform	transform	VERB
ertr-521	26	49	the	the	DET
ertr-521	26	50	tourism	tourism	NOUN
ertr-521	26	51	industry	industry	NOUN
ertr-521	26	52	.	.	PUNCT
ertr-521	27	1	indeed	indeed	ADV
ertr-521	27	2	,	,	PUNCT
ertr-521	27	3	design	design	NOUN
ertr-521	27	4	thinking	thinking	NOUN
ertr-521	27	5	(	(	PUNCT
ertr-521	27	6	dt	dt	NOUN
ertr-521	27	7	)	)	PUNCT
ertr-521	27	8	has	have	AUX
ertr-521	27	9	been	be	AUX
ertr-521	27	10	considered	consider	VERB
ertr-521	27	11	an	an	DET
ertr-521	27	12	approach	approach	NOUN
ertr-521	27	13	that	that	PRON
ertr-521	27	14	can	can	AUX
ertr-521	27	15	generate	generate	VERB
ertr-521	27	16	novel	novel	ADJ
ertr-521	27	17	smart	smart	ADJ
ertr-521	27	18	hospitality	hospitality	NOUN
ertr-521	27	19	propositions	proposition	NOUN
ertr-521	27	20	with	with	ADP
ertr-521	27	21	advanced	advanced	ADJ
ertr-521	27	22	technologies	technology	NOUN
ertr-521	27	23	(	(	PUNCT
ertr-521	27	24	tussyadiah	tussyadiah	PROPN
ertr-521	27	25	,	,	PUNCT
ertr-521	27	26	2014	2014	NUM
ertr-521	27	27	)	)	PUNCT
ertr-521	27	28	,	,	PUNCT
ertr-521	27	29	and	and	CCONJ
ertr-521	27	30	studies	study	NOUN
ertr-521	27	31	have	have	AUX
ertr-521	27	32	found	find	VERB
ertr-521	27	33	it	it	PRON
ertr-521	27	34	can	can	AUX
ertr-521	27	35	foster	foster	VERB
ertr-521	27	36	positive	positive	ADJ
ertr-521	27	37	behavioral	behavioral	ADJ
ertr-521	27	38	change	change	NOUN
ertr-521	27	39	(	(	PUNCT
ertr-521	27	40	tussyadiah	tussyadiah	PROPN
ertr-521	27	41	,	,	PUNCT
ertr-521	27	42	2017	2017	NUM
ertr-521	27	43	)	)	PUNCT
ertr-521	27	44	.	.	PUNCT
ertr-521	28	1	in	in	ADP
ertr-521	28	2	spite	spite	NOUN
ertr-521	28	3	of	of	ADP
ertr-521	28	4	dt	dt	PROPN
ertr-521	28	5	’s	’s	PART
ertr-521	28	6	potential	potential	ADJ
ertr-521	28	7	,	,	PUNCT
ertr-521	28	8	very	very	ADV
ertr-521	28	9	few	few	ADJ
ertr-521	28	10	studies	study	NOUN
ertr-521	28	11	have	have	AUX
ertr-521	28	12	investigated	investigate	VERB
ertr-521	28	13	the	the	DET
ertr-521	28	14	deployment	deployment	NOUN
ertr-521	28	15	of	of	ADP
ertr-521	28	16	the	the	DET
ertr-521	28	17	dt	dt	PROPN
ertr-521	28	18	process	process	NOUN
ertr-521	28	19	in	in	ADP
ertr-521	28	20	the	the	DET
ertr-521	28	21	context	context	NOUN
ertr-521	28	22	of	of	ADP
ertr-521	28	23	smart	smart	ADJ
ertr-521	28	24	tourism	tourism	NOUN
ertr-521	28	25	innovation	innovation	NOUN
ertr-521	28	26	.	.	PUNCT
ertr-521	29	1	this	this	DET
ertr-521	29	2	study	study	NOUN
ertr-521	29	3	is	be	AUX
ertr-521	29	4	based	base	VERB
ertr-521	29	5	on	on	ADP
ertr-521	29	6	the	the	DET
ertr-521	29	7	current	current	ADJ
ertr-521	29	8	knowledge	knowledge	NOUN
ertr-521	29	9	by	by	ADP
ertr-521	29	10	reporting	report	VERB
ertr-521	29	11	how	how	SCONJ
ertr-521	29	12	dt	dt	PART
ertr-521	29	13	was	be	AUX
ertr-521	29	14	deployed	deploy	VERB
ertr-521	29	15	in	in	ADP
ertr-521	29	16	a	a	DET
ertr-521	29	17	classroom	classroom	NOUN
ertr-521	29	18	setting	set	VERB
ertr-521	29	19	.	.	PUNCT
ertr-521	30	1	we	we	PRON
ertr-521	30	2	report	report	VERB
ertr-521	30	3	the	the	DET
ertr-521	30	4	process	process	NOUN
ertr-521	30	5	of	of	ADP
ertr-521	30	6	implementation	implementation	NOUN
ertr-521	30	7	,	,	PUNCT
ertr-521	30	8	which	which	PRON
ertr-521	30	9	includes	include	VERB
ertr-521	30	10	subject	subject	ADJ
ertr-521	30	11	planning	planning	NOUN
ertr-521	30	12	,	,	PUNCT
ertr-521	30	13	the	the	DET
ertr-521	30	14	design	design	NOUN
ertr-521	30	15	methods	method	NOUN
ertr-521	30	16	used	use	VERB
ertr-521	30	17	,	,	PUNCT
ertr-521	30	18	and	and	CCONJ
ertr-521	30	19	the	the	DET
ertr-521	30	20	activities	activity	NOUN
ertr-521	30	21	involved	involve	VERB
ertr-521	30	22	.	.	PUNCT
ertr-521	31	1	we	we	PRON
ertr-521	31	2	analyzed	analyze	VERB
ertr-521	31	3	students	student	NOUN
ertr-521	31	4	’	'	PUNCT
ertr-521	31	5	works	work	VERB
ertr-521	31	6	and	and	CCONJ
ertr-521	31	7	interviewed	interview	VERB
ertr-521	31	8	the	the	DET
ertr-521	31	9	students	student	NOUN
ertr-521	31	10	on	on	ADP
ertr-521	31	11	their	their	PRON
ertr-521	31	12	learning	learning	NOUN
ertr-521	31	13	experience	experience	NOUN
ertr-521	31	14	.	.	PUNCT
ertr-521	32	1	this	this	DET
ertr-521	32	2	study	study	NOUN
ertr-521	32	3	helps	help	VERB
ertr-521	32	4	bridge	bridge	VERB
ertr-521	32	5	the	the	DET
ertr-521	32	6	knowledge	knowledge	NOUN
ertr-521	32	7	-	-	PUNCT
ertr-521	32	8	practice	practice	NOUN
ertr-521	32	9	gap	gap	NOUN
ertr-521	32	10	of	of	ADP
ertr-521	32	11	implementing	implement	VERB
ertr-521	32	12	dt	dt	PROPN
ertr-521	32	13	in	in	ADP
ertr-521	32	14	the	the	DET
ertr-521	32	15	context	context	NOUN
ertr-521	32	16	of	of	ADP
ertr-521	32	17	smart	smart	ADJ
ertr-521	32	18	tourism	tourism	NOUN
ertr-521	32	19	innovation	innovation	NOUN
ertr-521	32	20	.	.	PUNCT
ertr-521	33	1	literature	literature	NOUN
ertr-521	33	2	review	review	VERB
ertr-521	33	3	the	the	DET
ertr-521	33	4	tourism	tourism	NOUN
ertr-521	33	5	industry	industry	NOUN
ertr-521	33	6	has	have	AUX
ertr-521	33	7	been	be	AUX
ertr-521	33	8	one	one	NUM
ertr-521	33	9	of	of	ADP
ertr-521	33	10	the	the	DET
ertr-521	33	11	earliest	early	ADJ
ertr-521	33	12	adopters	adopter	NOUN
ertr-521	33	13	of	of	ADP
ertr-521	33	14	information	information	NOUN
ertr-521	33	15	and	and	CCONJ
ertr-521	33	16	communication	communication	NOUN
ertr-521	33	17	technologies	technology	NOUN
ertr-521	33	18	.	.	PUNCT
ertr-521	34	1	a	a	DET
ertr-521	34	2	considerable	considerable	ADJ
ertr-521	34	3	amount	amount	NOUN
ertr-521	34	4	of	of	ADP
ertr-521	34	5	research	research	NOUN
ertr-521	34	6	has	have	AUX
ertr-521	34	7	been	be	AUX
ertr-521	34	8	conducted	conduct	VERB
ertr-521	34	9	on	on	ADP
ertr-521	34	10	etourism	etourism	NOUN
ertr-521	34	11	to	to	PART
ertr-521	34	12	investigate	investigate	VERB
ertr-521	34	13	the	the	DET
ertr-521	34	14	development	development	NOUN
ertr-521	34	15	and	and	CCONJ
ertr-521	34	16	application	application	NOUN
ertr-521	34	17	of	of	ADP
ertr-521	34	18	smart	smart	ADJ
ertr-521	34	19	technologies	technology	NOUN
ertr-521	34	20	in	in	ADP
ertr-521	34	21	tourism	tourism	NOUN
ertr-521	34	22	settings	setting	NOUN
ertr-521	34	23	.	.	PUNCT
ertr-521	35	1	however	however	ADV
ertr-521	35	2	,	,	PUNCT
ertr-521	35	3	advanced	advanced	ADJ
ertr-521	35	4	technologies	technology	NOUN
ertr-521	35	5	may	may	AUX
ertr-521	35	6	fail	fail	VERB
ertr-521	35	7	to	to	PART
ertr-521	35	8	offer	offer	VERB
ertr-521	35	9	superior	superior	ADJ
ertr-521	35	10	guest	guest	NOUN
ertr-521	35	11	experiences	experience	NOUN
ertr-521	35	12	at	at	ADP
ertr-521	35	13	times	time	NOUN
ertr-521	35	14	.	.	PUNCT
ertr-521	36	1	for	for	ADP
ertr-521	36	2	instance	instance	NOUN
ertr-521	36	3	,	,	PUNCT
ertr-521	36	4	the	the	DET
ertr-521	36	5	robot	robot	NOUN
ertr-521	36	6	assistant	assistant	NOUN
ertr-521	36	7	“	"	PUNCT
ertr-521	36	8	churi	churi	PROPN
ertr-521	36	9	,	,	PUNCT
ertr-521	36	10	”	"	PUNCT
ertr-521	36	11	who	who	PRON
ertr-521	36	12	served	serve	VERB
ertr-521	36	13	in	in	ADP
ertr-521	36	14	the	the	DET
ertr-521	36	15	henn	henn	NOUN
ertr-521	36	16	-	-	PUNCT
ertr-521	36	17	na	na	NOUN
ertr-521	36	18	hotel	hotel	NOUN
ertr-521	36	19	’s	’s	PART
ertr-521	36	20	rooms	room	NOUN
ertr-521	36	21	,	,	PUNCT
ertr-521	36	22	was	be	AUX
ertr-521	36	23	dismissed	dismiss	VERB
ertr-521	36	24	because	because	SCONJ
ertr-521	36	25	the	the	DET
ertr-521	36	26	guests	guest	NOUN
ertr-521	36	27	found	find	VERB
ertr-521	36	28	the	the	DET
ertr-521	36	29	robot	robot	NOUN
ertr-521	36	30	failed	fail	VERB
ertr-521	36	31	to	to	PART
ertr-521	36	32	answer	answer	VERB
ertr-521	36	33	basic	basic	ADJ
ertr-521	36	34	questions	question	NOUN
ertr-521	36	35	.	.	PUNCT
ertr-521	37	1	this	this	DET
ertr-521	37	2	phenomenon	phenomenon	NOUN
ertr-521	37	3	suggests	suggest	VERB
ertr-521	37	4	that	that	SCONJ
ertr-521	37	5	a	a	DET
ertr-521	37	6	deeper	deep	ADJ
ertr-521	37	7	understanding	understanding	NOUN
ertr-521	37	8	of	of	ADP
ertr-521	37	9	guests	guest	NOUN
ertr-521	37	10	’	'	PUNCT
ertr-521	37	11	needs	need	NOUN
ertr-521	37	12	,	,	PUNCT
ertr-521	37	13	and	and	CCONJ
ertr-521	37	14	expectations	expectation	NOUN
ertr-521	37	15	would	would	AUX
ertr-521	37	16	help	help	VERB
ertr-521	37	17	advance	advance	VERB
ertr-521	37	18	smart	smart	ADJ
ertr-521	37	19	hospitality	hospitality	NOUN
ertr-521	37	20	.	.	PUNCT
ertr-521	38	1	dt	dt	PUNCT
ertr-521	38	2	can	can	AUX
ertr-521	38	3	provide	provide	VERB
ertr-521	38	4	a	a	DET
ertr-521	38	5	way	way	NOUN
ertr-521	38	6	to	to	PART
ertr-521	38	7	drive	drive	VERB
ertr-521	38	8	smart	smart	ADJ
ertr-521	38	9	hospitality	hospitality	NOUN
ertr-521	38	10	innovation	innovation	NOUN
ertr-521	38	11	that	that	PRON
ertr-521	38	12	is	be	AUX
ertr-521	38	13	desirable	desirable	ADJ
ertr-521	38	14	,	,	PUNCT
ertr-521	38	15	viable	viable	ADJ
ertr-521	38	16	,	,	PUNCT
ertr-521	38	17	and	and	CCONJ
ertr-521	38	18	feasible	feasible	ADJ
ertr-521	38	19	(	(	PUNCT
ertr-521	38	20	ideo	ideo	NOUN
ertr-521	38	21	,	,	PUNCT
ertr-521	38	22	2015	2015	NUM
ertr-521	38	23	)	)	PUNCT
ertr-521	38	24	.	.	PUNCT
ertr-521	39	1	the	the	DET
ertr-521	39	2	dt	dt	PROPN
ertr-521	39	3	process	process	NOUN
ertr-521	39	4	is	be	AUX
ertr-521	39	5	often	often	ADV
ertr-521	39	6	represented	represent	VERB
ertr-521	39	7	in	in	ADP
ertr-521	39	8	a	a	DET
ertr-521	39	9	double	double	ADJ
ertr-521	39	10	diamond	diamond	NOUN
ertr-521	39	11	model	model	NOUN
ertr-521	39	12	(	(	PUNCT
ertr-521	39	13	design	design	PROPN
ertr-521	39	14	council	council	NOUN
ertr-521	39	15	,	,	PUNCT
ertr-521	39	16	2005	2005	NUM
ertr-521	39	17	)	)	PUNCT
ertr-521	39	18	,	,	PUNCT
ertr-521	39	19	with	with	ADP
ertr-521	39	20	the	the	DET
ertr-521	39	21	diamond	diamond	NOUN
ertr-521	39	22	shapes	shape	NOUN
ertr-521	39	23	representing	represent	VERB
ertr-521	39	24	two	two	NUM
ertr-521	39	25	distinct	distinct	ADJ
ertr-521	39	26	mindsets	mindset	NOUN
ertr-521	39	27	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-521	39	28	e	e	NOUN
ertr-521	39	29	-	-	NOUN
ertr-521	39	30	review	review	NOUN
ertr-521	39	31	of	of	ADP
ertr-521	39	32	tourism	tourism	NOUN
ertr-521	39	33	research	research	NOUN
ertr-521	39	34	(	(	PUNCT
ertr-521	39	35	ertr	ertr	NOUN
ertr-521	39	36	)	)	PUNCT
ertr-521	39	37	,	,	PUNCT
ertr-521	39	38	vol	vol	NOUN
ertr-521	39	39	.	.	PROPN
ertr-521	39	40	17	17	NUM
ertr-521	39	41	,	,	PUNCT
ertr-521	39	42	no	no	INTJ
ertr-521	39	43	.	.	NOUN
ertr-521	39	44	3	3	NUM
ertr-521	39	45	,	,	PUNCT
ertr-521	39	46	2019	2019	NUM
ertr-521	39	47	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	39	48	352	352	NUM
ertr-521	39	49	recognized	recognize	VERB
ertr-521	39	50	as	as	ADP
ertr-521	39	51	inherent	inherent	ADJ
ertr-521	39	52	to	to	ADP
ertr-521	39	53	the	the	DET
ertr-521	39	54	creative	creative	ADJ
ertr-521	39	55	process	process	NOUN
ertr-521	39	56	:	:	PUNCT
ertr-521	39	57	divergent	divergent	ADJ
ertr-521	39	58	and	and	CCONJ
ertr-521	39	59	convergent	convergent	ADJ
ertr-521	39	60	thinking	thinking	NOUN
ertr-521	39	61	(	(	PUNCT
ertr-521	39	62	fig	fig	NOUN
ertr-521	39	63	.	.	PUNCT
ertr-521	40	1	1	1	NUM
ertr-521	40	2	)	)	PUNCT
ertr-521	40	3	.	.	PUNCT
ertr-521	41	1	in	in	ADP
ertr-521	41	2	brief	brief	ADJ
ertr-521	41	3	,	,	PUNCT
ertr-521	41	4	divergent	divergent	ADJ
ertr-521	41	5	thinking	thinking	NOUN
ertr-521	41	6	involves	involve	VERB
ertr-521	41	7	ethnographic	ethnographic	ADJ
ertr-521	41	8	research	research	NOUN
ertr-521	41	9	and	and	CCONJ
ertr-521	41	10	,	,	PUNCT
ertr-521	41	11	hence	hence	ADV
ertr-521	41	12	,	,	PUNCT
ertr-521	41	13	the	the	DET
ertr-521	41	14	exploration	exploration	NOUN
ertr-521	41	15	of	of	ADP
ertr-521	41	16	plausible	plausible	ADJ
ertr-521	41	17	propositions	proposition	NOUN
ertr-521	41	18	.	.	PUNCT
ertr-521	42	1	convergent	convergent	NOUN
ertr-521	42	2	thinking	thinking	NOUN
ertr-521	42	3	scrutinizes	scrutinize	VERB
ertr-521	42	4	and	and	CCONJ
ertr-521	42	5	synthesizes	synthesize	VERB
ertr-521	42	6	those	those	DET
ertr-521	42	7	propositions	proposition	NOUN
ertr-521	42	8	to	to	PART
ertr-521	42	9	move	move	VERB
ertr-521	42	10	toward	toward	ADP
ertr-521	42	11	an	an	DET
ertr-521	42	12	innovative	innovative	ADJ
ertr-521	42	13	outcome	outcome	NOUN
ertr-521	42	14	.	.	PUNCT
ertr-521	43	1	the	the	DET
ertr-521	43	2	dt	dt	PROPN
ertr-521	43	3	process	process	NOUN
ertr-521	43	4	is	be	AUX
ertr-521	43	5	accompanied	accompany	VERB
ertr-521	43	6	by	by	ADP
ertr-521	43	7	dt	dt	PROPN
ertr-521	43	8	methods	method	NOUN
ertr-521	43	9	.	.	PUNCT
ertr-521	44	1	the	the	DET
ertr-521	44	2	latter	latter	ADJ
ertr-521	44	3	is	be	AUX
ertr-521	44	4	a	a	DET
ertr-521	44	5	collection	collection	NOUN
ertr-521	44	6	of	of	ADP
ertr-521	44	7	tools	tool	NOUN
ertr-521	44	8	that	that	PRON
ertr-521	44	9	enables	enable	VERB
ertr-521	44	10	the	the	DET
ertr-521	44	11	cognitive	cognitive	ADJ
ertr-521	44	12	,	,	PUNCT
ertr-521	44	13	strategic	strategic	ADJ
ertr-521	44	14	,	,	PUNCT
ertr-521	44	15	and	and	CCONJ
ertr-521	44	16	experimental	experimental	ADJ
ertr-521	44	17	design	design	NOUN
ertr-521	44	18	research	research	NOUN
ertr-521	44	19	processes	process	NOUN
ertr-521	44	20	by	by	ADP
ertr-521	44	21	which	which	PRON
ertr-521	44	22	abstract	abstract	ADJ
ertr-521	44	23	experiential	experiential	ADJ
ertr-521	44	24	dimensions	dimension	NOUN
ertr-521	44	25	can	can	AUX
ertr-521	44	26	be	be	AUX
ertr-521	44	27	explored	explore	VERB
ertr-521	44	28	,	,	PUNCT
ertr-521	44	29	valuable	valuable	ADJ
ertr-521	44	30	propositions	proposition	NOUN
ertr-521	44	31	can	can	AUX
ertr-521	44	32	be	be	AUX
ertr-521	44	33	generated	generate	VERB
ertr-521	44	34	,	,	PUNCT
ertr-521	44	35	and	and	CCONJ
ertr-521	44	36	innovations	innovation	NOUN
ertr-521	44	37	can	can	AUX
ertr-521	44	38	be	be	AUX
ertr-521	44	39	evaluated	evaluate	VERB
ertr-521	44	40	before	before	ADP
ertr-521	44	41	commercialization	commercialization	NOUN
ertr-521	44	42	.	.	PUNCT
ertr-521	45	1	moreover	moreover	ADV
ertr-521	45	2	,	,	PUNCT
ertr-521	45	3	excelling	excel	VERB
ertr-521	45	4	in	in	ADP
ertr-521	45	5	dt	dt	PROPN
ertr-521	45	6	requires	require	VERB
ertr-521	45	7	designers	designer	NOUN
ertr-521	45	8	to	to	PART
ertr-521	45	9	act	act	VERB
ertr-521	45	10	with	with	ADP
ertr-521	45	11	seven	seven	NUM
ertr-521	45	12	“	"	PUNCT
ertr-521	45	13	designerly	designerly	ADV
ertr-521	45	14	”	"	PUNCT
ertr-521	45	15	mindsets	mindset	NOUN
ertr-521	45	16	(	(	PUNCT
ertr-521	45	17	johansson	johansson	NOUN
ertr-521	45	18	-	-	PUNCT
ertr-521	45	19	sköldberg	sköldberg	PROPN
ertr-521	45	20	,	,	PUNCT
ertr-521	45	21	woodilla	woodilla	NOUN
ertr-521	45	22	,	,	PUNCT
ertr-521	45	23	&	&	CCONJ
ertr-521	45	24	çetinkaya	çetinkaya	PROPN
ertr-521	45	25	,	,	PUNCT
ertr-521	45	26	2013	2013	NUM
ertr-521	45	27	)	)	PUNCT
ertr-521	45	28	.	.	PUNCT
ertr-521	46	1	first	first	ADV
ertr-521	46	2	,	,	PUNCT
ertr-521	46	3	the	the	DET
ertr-521	46	4	designer	designer	NOUN
ertr-521	46	5	needs	need	VERB
ertr-521	46	6	to	to	PART
ertr-521	46	7	1	1	NUM
ertr-521	46	8	.	.	PUNCT
ertr-521	46	9	be	be	AUX
ertr-521	46	10	empathetic	empathetic	ADJ
ertr-521	46	11	toward	toward	ADP
ertr-521	46	12	users	user	NOUN
ertr-521	46	13	and	and	CCONJ
ertr-521	46	14	customers	customer	NOUN
ertr-521	46	15	so	so	SCONJ
ertr-521	46	16	potential	potential	ADJ
ertr-521	46	17	problems	problem	NOUN
ertr-521	46	18	can	can	AUX
ertr-521	46	19	be	be	AUX
ertr-521	46	20	identified	identify	VERB
ertr-521	46	21	(	(	PUNCT
ertr-521	46	22	and	and	CCONJ
ertr-521	46	23	even	even	ADV
ertr-521	46	24	resolved	resolve	VERB
ertr-521	46	25	)	)	PUNCT
ertr-521	46	26	from	from	ADP
ertr-521	46	27	their	their	PRON
ertr-521	46	28	perspectives	perspective	NOUN
ertr-521	46	29	.	.	PUNCT
ertr-521	47	1	sometimes	sometimes	ADV
ertr-521	47	2	,	,	PUNCT
ertr-521	47	3	these	these	DET
ertr-521	47	4	problems	problem	NOUN
ertr-521	47	5	are	be	AUX
ertr-521	47	6	rooted	root	VERB
ertr-521	47	7	in	in	ADP
ertr-521	47	8	more	more	ADJ
ertr-521	47	9	complex	complex	ADJ
ertr-521	47	10	issues	issue	NOUN
ertr-521	47	11	,	,	PUNCT
ertr-521	47	12	and	and	CCONJ
ertr-521	47	13	solving	solve	VERB
ertr-521	47	14	them	they	PRON
ertr-521	47	15	requires	require	VERB
ertr-521	47	16	restructuring	restructure	VERB
ertr-521	47	17	the	the	DET
ertr-521	47	18	context	context	NOUN
ertr-521	47	19	and	and	CCONJ
ertr-521	47	20	situation	situation	NOUN
ertr-521	47	21	that	that	PRON
ertr-521	47	22	causes	cause	VERB
ertr-521	47	23	them	they	PRON
ertr-521	47	24	.	.	PUNCT
ertr-521	48	1	here	here	ADV
ertr-521	48	2	,	,	PUNCT
ertr-521	48	3	2	2	X
ertr-521	48	4	.	.	PUNCT
ertr-521	48	5	creative	creative	ADJ
ertr-521	48	6	confidence	confidence	NOUN
ertr-521	48	7	is	be	AUX
ertr-521	48	8	needed	need	VERB
ertr-521	48	9	for	for	SCONJ
ertr-521	48	10	designers	designer	NOUN
ertr-521	48	11	to	to	PART
ertr-521	48	12	take	take	VERB
ertr-521	48	13	creative	creative	ADJ
ertr-521	48	14	leaps	leap	NOUN
ertr-521	48	15	to	to	PART
ertr-521	48	16	achieve	achieve	VERB
ertr-521	48	17	breakthrough	breakthrough	NOUN
ertr-521	48	18	innovations	innovation	NOUN
ertr-521	48	19	.	.	PUNCT
ertr-521	49	1	the	the	DET
ertr-521	49	2	process	process	NOUN
ertr-521	49	3	requires	require	VERB
ertr-521	49	4	designers	designer	NOUN
ertr-521	49	5	to	to	ADP
ertr-521	49	6	3	3	NUM
ertr-521	49	7	.	.	PUNCT
ertr-521	49	8	experiment	experiment	NOUN
ertr-521	49	9	with	with	ADP
ertr-521	49	10	prototypes	prototype	NOUN
ertr-521	49	11	of	of	ADP
ertr-521	49	12	different	different	ADJ
ertr-521	49	13	scales	scale	NOUN
ertr-521	49	14	and	and	CCONJ
ertr-521	49	15	fidelities	fidelity	NOUN
ertr-521	49	16	through	through	ADP
ertr-521	49	17	4	4	NUM
ertr-521	49	18	.	.	PUNCT
ertr-521	49	19	iteration	iteration	NOUN
ertr-521	49	20	.	.	PUNCT
ertr-521	50	1	going	go	VERB
ertr-521	50	2	through	through	ADP
ertr-521	50	3	such	such	DET
ertr-521	50	4	a	a	DET
ertr-521	50	5	process	process	NOUN
ertr-521	50	6	can	can	AUX
ertr-521	50	7	be	be	AUX
ertr-521	50	8	confusing	confusing	ADJ
ertr-521	50	9	,	,	PUNCT
ertr-521	50	10	and	and	CCONJ
ertr-521	50	11	thus	thus	ADV
ertr-521	50	12	professional	professional	ADJ
ertr-521	50	13	designers	designer	NOUN
ertr-521	50	14	must	must	AUX
ertr-521	50	15	be	be	AUX
ertr-521	50	16	able	able	ADJ
ertr-521	50	17	to	to	PART
ertr-521	50	18	5	5	NUM
ertr-521	50	19	.	.	PUNCT
ertr-521	51	1	learn	learn	VERB
ertr-521	51	2	from	from	ADP
ertr-521	51	3	failure	failure	NOUN
ertr-521	51	4	,	,	PUNCT
ertr-521	51	5	6	6	NUM
ertr-521	51	6	.	.	PUNCT
ertr-521	51	7	embrace	embrace	NOUN
ertr-521	51	8	ambiguity	ambiguity	NOUN
ertr-521	51	9	,	,	PUNCT
ertr-521	51	10	and	and	CCONJ
ertr-521	51	11	7	7	X
ertr-521	51	12	.	.	X
ertr-521	51	13	act	act	VERB
ertr-521	51	14	optimistically	optimistically	ADV
ertr-521	51	15	(	(	PUNCT
ertr-521	51	16	ideo	ideo	NOUN
ertr-521	51	17	,	,	PUNCT
ertr-521	51	18	2015	2015	NUM
ertr-521	51	19	)	)	PUNCT
ertr-521	51	20	.	.	PUNCT
ertr-521	52	1	complementary	complementary	ADJ
ertr-521	52	2	to	to	ADP
ertr-521	52	3	dt	dt	PROPN
ertr-521	52	4	,	,	PUNCT
ertr-521	52	5	experience	experience	NOUN
ertr-521	52	6	-	-	PUNCT
ertr-521	52	7	centered	center	VERB
ertr-521	52	8	design	design	NOUN
ertr-521	52	9	(	(	PUNCT
ertr-521	52	10	hassenzahl	hassenzahl	NOUN
ertr-521	52	11	,	,	PUNCT
ertr-521	52	12	2010	2010	NUM
ertr-521	52	13	)	)	PUNCT
ertr-521	52	14	provides	provide	VERB
ertr-521	52	15	a	a	DET
ertr-521	52	16	knowledge	knowledge	NOUN
ertr-521	52	17	base	base	NOUN
ertr-521	52	18	that	that	PRON
ertr-521	52	19	guides	guide	VERB
ertr-521	52	20	designers	designer	NOUN
ertr-521	52	21	to	to	PART
ertr-521	52	22	explore	explore	VERB
ertr-521	52	23	and	and	CCONJ
ertr-521	52	24	appreciate	appreciate	VERB
ertr-521	52	25	the	the	DET
ertr-521	52	26	multiplicity	multiplicity	NOUN
ertr-521	52	27	of	of	ADP
ertr-521	52	28	human	human	ADJ
ertr-521	52	29	experience	experience	NOUN
ertr-521	52	30	.	.	PUNCT
ertr-521	53	1	experience	experience	NOUN
ertr-521	53	2	-	-	PUNCT
ertr-521	53	3	centered	center	VERB
ertr-521	53	4	design	design	NOUN
ertr-521	53	5	seeks	seek	VERB
ertr-521	53	6	to	to	PART
ertr-521	53	7	achieve	achieve	VERB
ertr-521	53	8	a	a	DET
ertr-521	53	9	holistic	holistic	ADJ
ertr-521	53	10	understanding	understanding	NOUN
ertr-521	53	11	of	of	ADP
ertr-521	53	12	experiential	experiential	ADJ
ertr-521	53	13	factors	factor	NOUN
ertr-521	53	14	,	,	PUNCT
ertr-521	53	15	such	such	ADJ
ertr-521	53	16	as	as	ADP
ertr-521	53	17	activities	activity	NOUN
ertr-521	53	18	,	,	PUNCT
ertr-521	53	19	benefits	benefit	NOUN
ertr-521	53	20	,	,	PUNCT
ertr-521	53	21	and	and	CCONJ
ertr-521	53	22	values	value	NOUN
ertr-521	53	23	that	that	PRON
ertr-521	53	24	lead	lead	VERB
ertr-521	53	25	to	to	ADP
ertr-521	53	26	a	a	DET
ertr-521	53	27	positive	positive	ADJ
ertr-521	53	28	experience	experience	NOUN
ertr-521	53	29	.	.	PUNCT
ertr-521	54	1	the	the	DET
ertr-521	54	2	identification	identification	NOUN
ertr-521	54	3	of	of	ADP
ertr-521	54	4	all	all	DET
ertr-521	54	5	these	these	DET
ertr-521	54	6	experiential	experiential	ADJ
ertr-521	54	7	factors	factor	NOUN
ertr-521	54	8	is	be	AUX
ertr-521	54	9	of	of	ADP
ertr-521	54	10	utmost	utmost	ADJ
ertr-521	54	11	importance	importance	NOUN
ertr-521	54	12	because	because	SCONJ
ertr-521	54	13	the	the	DET
ertr-521	54	14	key	key	ADJ
ertr-521	54	15	prerequisite	prerequisite	NOUN
ertr-521	54	16	for	for	ADP
ertr-521	54	17	experience	experience	NOUN
ertr-521	54	18	-	-	PUNCT
ertr-521	54	19	centered	center	VERB
ertr-521	54	20	design	design	NOUN
ertr-521	54	21	is	be	AUX
ertr-521	54	22	to	to	PART
ertr-521	54	23	have	have	VERB
ertr-521	54	24	an	an	DET
ertr-521	54	25	explicit	explicit	ADJ
ertr-521	54	26	understanding	understanding	NOUN
ertr-521	54	27	of	of	ADP
ertr-521	54	28	what	what	PRON
ertr-521	54	29	experiences	experience	NOUN
ertr-521	54	30	to	to	PART
ertr-521	54	31	design	design	VERB
ertr-521	54	32	for	for	ADP
ertr-521	54	33	(	(	PUNCT
ertr-521	54	34	kaasinen	kaasinen	PROPN
ertr-521	54	35	et	et	PROPN
ertr-521	54	36	al	al	PROPN
ertr-521	54	37	.	.	PROPN
ertr-521	54	38	,	,	PUNCT
ertr-521	54	39	2015	2015	NUM
ertr-521	54	40	)	)	PUNCT
ertr-521	54	41	.	.	PUNCT
ertr-521	55	1	since	since	SCONJ
ertr-521	55	2	the	the	DET
ertr-521	55	3	theorem	theorem	NOUN
ertr-521	55	4	of	of	ADP
ertr-521	55	5	experience	experience	NOUN
ertr-521	55	6	-	-	PUNCT
ertr-521	55	7	centered	center	VERB
ertr-521	55	8	design	design	NOUN
ertr-521	55	9	suggests	suggest	VERB
ertr-521	55	10	that	that	SCONJ
ertr-521	55	11	people	people	NOUN
ertr-521	55	12	act	act	VERB
ertr-521	55	13	and	and	CCONJ
ertr-521	55	14	behave	behave	VERB
ertr-521	55	15	in	in	ADP
ertr-521	55	16	ways	way	NOUN
ertr-521	55	17	that	that	PRON
ertr-521	55	18	are	be	AUX
ertr-521	55	19	congruent	congruent	ADJ
ertr-521	55	20	with	with	ADP
ertr-521	55	21	what	what	PRON
ertr-521	55	22	they	they	PRON
ertr-521	55	23	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-521	55	24	e	e	NOUN
ertr-521	55	25	-	-	NOUN
ertr-521	55	26	review	review	NOUN
ertr-521	55	27	of	of	ADP
ertr-521	55	28	tourism	tourism	NOUN
ertr-521	55	29	research	research	NOUN
ertr-521	55	30	(	(	PUNCT
ertr-521	55	31	ertr	ertr	NOUN
ertr-521	55	32	)	)	PUNCT
ertr-521	55	33	,	,	PUNCT
ertr-521	55	34	vol	vol	NOUN
ertr-521	55	35	.	.	PROPN
ertr-521	55	36	17	17	NUM
ertr-521	55	37	,	,	PUNCT
ertr-521	55	38	no	no	INTJ
ertr-521	55	39	.	.	NOUN
ertr-521	55	40	3	3	NUM
ertr-521	55	41	,	,	PUNCT
ertr-521	55	42	2019	2019	NUM
ertr-521	55	43	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	55	44	353	353	NUM
ertr-521	55	45	consider	consider	VERB
ertr-521	55	46	to	to	PART
ertr-521	55	47	be	be	AUX
ertr-521	55	48	important	important	ADJ
ertr-521	55	49	and	and	CCONJ
ertr-521	55	50	valuable	valuable	ADJ
ertr-521	55	51	to	to	ADP
ertr-521	55	52	them	they	PRON
ertr-521	55	53	,	,	PUNCT
ertr-521	55	54	hassenzahl	hassenzahl	NOUN
ertr-521	55	55	(	(	PUNCT
ertr-521	55	56	2010	2010	NUM
ertr-521	55	57	)	)	PUNCT
ertr-521	55	58	therefore	therefore	ADV
ertr-521	55	59	proposes	propose	VERB
ertr-521	55	60	that	that	SCONJ
ertr-521	55	61	designers	designer	NOUN
ertr-521	55	62	should	should	AUX
ertr-521	55	63	consider	consider	VERB
ertr-521	55	64	three	three	NUM
ertr-521	55	65	levels	level	NOUN
ertr-521	55	66	of	of	ADP
ertr-521	55	67	goals	goal	NOUN
ertr-521	55	68	namely	namely	ADV
ertr-521	55	69	,	,	PUNCT
ertr-521	55	70	be	be	AUX
ertr-521	55	71	-	-	PUNCT
ertr-521	55	72	goals	goal	NOUN
ertr-521	55	73	,	,	PUNCT
ertr-521	55	74	do	do	NOUN
ertr-521	55	75	-	-	PUNCT
ertr-521	55	76	goals	goal	NOUN
ertr-521	55	77	,	,	PUNCT
ertr-521	55	78	and	and	CCONJ
ertr-521	55	79	motor	motor	NOUN
ertr-521	55	80	-	-	PUNCT
ertr-521	55	81	goals	goal	NOUN
ertr-521	55	82	.	.	PUNCT
ertr-521	56	1	be	be	AUX
ertr-521	56	2	-	-	PUNCT
ertr-521	56	3	goals	goal	NOUN
ertr-521	56	4	refer	refer	VERB
ertr-521	56	5	to	to	ADP
ertr-521	56	6	the	the	DET
ertr-521	56	7	desired	desire	VERB
ertr-521	56	8	end	end	NOUN
ertr-521	56	9	state	state	NOUN
ertr-521	56	10	an	an	DET
ertr-521	56	11	individual	individual	NOUN
ertr-521	56	12	wants	want	VERB
ertr-521	56	13	to	to	PART
ertr-521	56	14	attain	attain	VERB
ertr-521	56	15	(	(	PUNCT
ertr-521	56	16	e.g.	e.g.	ADV
ertr-521	56	17	,	,	PUNCT
ertr-521	56	18	the	the	DET
ertr-521	56	19	need	need	NOUN
ertr-521	56	20	to	to	PART
ertr-521	56	21	be	be	AUX
ertr-521	56	22	autonomous	autonomous	ADJ
ertr-521	56	23	)	)	PUNCT
ertr-521	56	24	.	.	PUNCT
ertr-521	57	1	the	the	DET
ertr-521	57	2	do	do	NOUN
ertr-521	57	3	-	-	PUNCT
ertr-521	57	4	goals	goal	NOUN
ertr-521	57	5	are	be	AUX
ertr-521	57	6	the	the	DET
ertr-521	57	7	activities	activity	NOUN
ertr-521	57	8	that	that	PRON
ertr-521	57	9	can	can	AUX
ertr-521	57	10	drive	drive	VERB
ertr-521	57	11	an	an	DET
ertr-521	57	12	individual	individual	NOUN
ertr-521	57	13	to	to	PART
ertr-521	57	14	proceed	proceed	VERB
ertr-521	57	15	towards	towards	ADP
ertr-521	57	16	the	the	DET
ertr-521	57	17	desired	desire	VERB
ertr-521	57	18	end	end	NOUN
ertr-521	57	19	state	state	NOUN
ertr-521	57	20	(	(	PUNCT
ertr-521	57	21	e.g.	e.g.	ADV
ertr-521	57	22	,	,	PUNCT
ertr-521	57	23	travel	travel	VERB
ertr-521	57	24	as	as	ADP
ertr-521	57	25	a	a	DET
ertr-521	57	26	backpacker	backpacker	NOUN
ertr-521	57	27	)	)	PUNCT
ertr-521	57	28	.	.	PUNCT
ertr-521	58	1	lastly	lastly	ADV
ertr-521	58	2	,	,	PUNCT
ertr-521	58	3	motor	motor	NOUN
ertr-521	58	4	-	-	PUNCT
ertr-521	58	5	goals	goal	NOUN
ertr-521	58	6	are	be	AUX
ertr-521	58	7	the	the	DET
ertr-521	58	8	behaviors	behavior	NOUN
ertr-521	58	9	involved	involve	VERB
ertr-521	58	10	in	in	ADP
ertr-521	58	11	performing	perform	VERB
ertr-521	58	12	activities	activity	NOUN
ertr-521	58	13	(	(	PUNCT
ertr-521	58	14	e.g.	e.g.	ADV
ertr-521	58	15	,	,	PUNCT
ertr-521	58	16	using	use	VERB
ertr-521	58	17	a	a	DET
ertr-521	58	18	wayfinding	wayfinde	VERB
ertr-521	58	19	app	app	NOUN
ertr-521	58	20	.	.	PUNCT
ertr-521	58	21	)	)	PUNCT
ertr-521	58	22	.	.	PUNCT
ertr-521	59	1	research	research	NOUN
ertr-521	59	2	methodology	methodology	NOUN
ertr-521	59	3	this	this	DET
ertr-521	59	4	study	study	NOUN
ertr-521	59	5	showcases	showcase	VERB
ertr-521	59	6	how	how	SCONJ
ertr-521	59	7	dt	dt	NOUN
ertr-521	59	8	was	be	AUX
ertr-521	59	9	deployed	deploy	VERB
ertr-521	59	10	as	as	ADP
ertr-521	59	11	a	a	DET
ertr-521	59	12	practice	practice	NOUN
ertr-521	59	13	-	-	PUNCT
ertr-521	59	14	led	lead	VERB
ertr-521	59	15	approach	approach	NOUN
ertr-521	59	16	for	for	ADP
ertr-521	59	17	hospitality	hospitality	NOUN
ertr-521	59	18	innovation	innovation	NOUN
ertr-521	59	19	.	.	PUNCT
ertr-521	60	1	the	the	PRON
ertr-521	60	2	is	be	AUX
ertr-521	60	3	based	base	VERB
ertr-521	60	4	on	on	ADP
ertr-521	60	5	the	the	DET
ertr-521	60	6	theoretical	theoretical	ADJ
ertr-521	60	7	foundation	foundation	NOUN
ertr-521	60	8	of	of	ADP
ertr-521	60	9	dt	dt	PROPN
ertr-521	60	10	for	for	ADP
ertr-521	60	11	smart	smart	ADJ
ertr-521	60	12	tourism	tourism	NOUN
ertr-521	60	13	(	(	PUNCT
ertr-521	60	14	tussyadiah	tussyadiah	PROPN
ertr-521	60	15	,	,	PUNCT
ertr-521	60	16	2014	2014	NUM
ertr-521	60	17	)	)	PUNCT
ertr-521	60	18	by	by	ADP
ertr-521	60	19	implementing	implement	VERB
ertr-521	60	20	it	it	PRON
ertr-521	60	21	in	in	ADP
ertr-521	60	22	a	a	DET
ertr-521	60	23	12	12	NUM
ertr-521	60	24	-	-	PUNCT
ertr-521	60	25	week	week	NOUN
ertr-521	60	26	experience	experience	NOUN
ertr-521	60	27	design	design	NOUN
ertr-521	60	28	subject	subject	NOUN
ertr-521	60	29	,	,	PUNCT
ertr-521	60	30	which	which	PRON
ertr-521	60	31	took	take	VERB
ertr-521	60	32	place	place	NOUN
ertr-521	60	33	at	at	ADP
ertr-521	60	34	the	the	DET
ertr-521	60	35	school	school	NOUN
ertr-521	60	36	of	of	ADP
ertr-521	60	37	design	design	NOUN
ertr-521	60	38	at	at	ADP
ertr-521	60	39	the	the	DET
ertr-521	60	40	hong	hong	PROPN
ertr-521	60	41	kong	kong	PROPN
ertr-521	60	42	polytechnic	polytechnic	PROPN
ertr-521	60	43	university	university	PROPN
ertr-521	60	44	.	.	PUNCT
ertr-521	61	1	the	the	DET
ertr-521	61	2	subject	subject	NOUN
ertr-521	61	3	was	be	AUX
ertr-521	61	4	taught	teach	VERB
ertr-521	61	5	in	in	ADP
ertr-521	61	6	collaboration	collaboration	NOUN
ertr-521	61	7	with	with	ADP
ertr-521	61	8	the	the	DET
ertr-521	61	9	school	school	NOUN
ertr-521	61	10	of	of	ADP
ertr-521	61	11	hotel	hotel	NOUN
ertr-521	61	12	and	and	CCONJ
ertr-521	61	13	tourism	tourism	NOUN
ertr-521	61	14	management	management	NOUN
ertr-521	61	15	(	(	PUNCT
ertr-521	61	16	shtm	shtm	PROPN
ertr-521	61	17	)	)	PUNCT
ertr-521	61	18	,	,	PUNCT
ertr-521	61	19	which	which	PRON
ertr-521	61	20	provides	provide	VERB
ertr-521	61	21	support	support	NOUN
ertr-521	61	22	with	with	ADP
ertr-521	61	23	domain	domain	NOUN
ertr-521	61	24	-	-	PUNCT
ertr-521	61	25	specific	specific	ADJ
ertr-521	61	26	knowledge	knowledge	NOUN
ertr-521	61	27	concerning	concern	VERB
ertr-521	61	28	smart	smart	ADJ
ertr-521	61	29	hospitality	hospitality	NOUN
ertr-521	61	30	.	.	PUNCT
ertr-521	62	1	we	we	PRON
ertr-521	62	2	use	use	VERB
ertr-521	62	3	an	an	DET
ertr-521	62	4	explanatory	explanatory	ADJ
ertr-521	62	5	case	case	NOUN
ertr-521	62	6	study	study	NOUN
ertr-521	62	7	(	(	PUNCT
ertr-521	62	8	yin	yin	PROPN
ertr-521	62	9	,	,	PUNCT
ertr-521	62	10	2009	2009	NUM
ertr-521	62	11	)	)	PUNCT
ertr-521	62	12	because	because	SCONJ
ertr-521	62	13	this	this	DET
ertr-521	62	14	article	article	NOUN
ertr-521	62	15	focuses	focus	VERB
ertr-521	62	16	on	on	ADP
ertr-521	62	17	the	the	DET
ertr-521	62	18	transition	transition	NOUN
ertr-521	62	19	between	between	ADP
ertr-521	62	20	how	how	SCONJ
ertr-521	62	21	students	student	NOUN
ertr-521	62	22	learn	learn	VERB
ertr-521	62	23	dt	dt	NOUN
ertr-521	62	24	and	and	CCONJ
ertr-521	62	25	the	the	DET
ertr-521	62	26	way	way	NOUN
ertr-521	62	27	in	in	ADP
ertr-521	62	28	which	which	PRON
ertr-521	62	29	they	they	PRON
ertr-521	62	30	apply	apply	VERB
ertr-521	62	31	it	it	PRON
ertr-521	62	32	in	in	ADP
ertr-521	62	33	smart	smart	ADJ
ertr-521	62	34	hospitality	hospitality	NOUN
ertr-521	62	35	innovation	innovation	NOUN
ertr-521	62	36	.	.	PUNCT
ertr-521	63	1	more	more	ADV
ertr-521	63	2	specifically	specifically	ADV
ertr-521	63	3	,	,	PUNCT
ertr-521	63	4	we	we	PRON
ertr-521	63	5	are	be	AUX
ertr-521	63	6	interested	interested	ADJ
ertr-521	63	7	in	in	ADP
ertr-521	63	8	understanding	understand	VERB
ertr-521	63	9	how	how	SCONJ
ertr-521	63	10	designer	designer	NOUN
ertr-521	63	11	learners	learner	NOUN
ertr-521	63	12	integrate	integrate	VERB
ertr-521	63	13	the	the	DET
ertr-521	63	14	principles	principle	NOUN
ertr-521	63	15	of	of	ADP
ertr-521	63	16	dt	dt	X
ertr-521	63	17	(	(	PUNCT
ertr-521	63	18	as	as	ADP
ertr-521	63	19	mindset	mindset	NOUN
ertr-521	63	20	,	,	PUNCT
ertr-521	63	21	design	design	NOUN
ertr-521	63	22	process	process	NOUN
ertr-521	63	23	,	,	PUNCT
ertr-521	63	24	and	and	CCONJ
ertr-521	63	25	methods	method	NOUN
ertr-521	63	26	)	)	PUNCT
ertr-521	63	27	(	(	PUNCT
ertr-521	63	28	johanssonsköldberg	johanssonsköldberg	PROPN
ertr-521	63	29	et	et	PROPN
ertr-521	63	30	al	al	PROPN
ertr-521	63	31	.	.	PROPN
ertr-521	63	32	,	,	PUNCT
ertr-521	63	33	2013	2013	NUM
ertr-521	63	34	)	)	PUNCT
ertr-521	63	35	.	.	PUNCT
ertr-521	64	1	in	in	ADP
ertr-521	64	2	so	so	ADV
ertr-521	64	3	doing	do	VERB
ertr-521	64	4	,	,	PUNCT
ertr-521	64	5	all	all	DET
ertr-521	64	6	activities	activity	NOUN
ertr-521	64	7	,	,	PUNCT
ertr-521	64	8	documents	document	NOUN
ertr-521	64	9	and	and	CCONJ
ertr-521	64	10	discussion	discussion	NOUN
ertr-521	64	11	involved	involve	VERB
ertr-521	64	12	in	in	ADP
ertr-521	64	13	this	this	DET
ertr-521	64	14	subject	subject	NOUN
ertr-521	64	15	were	be	AUX
ertr-521	64	16	collected	collect	VERB
ertr-521	64	17	and	and	CCONJ
ertr-521	64	18	analyzed	analyze	VERB
ertr-521	64	19	.	.	PUNCT
ertr-521	65	1	student	student	NOUN
ertr-521	65	2	learning	learn	VERB
ertr-521	65	3	outcomes	outcome	NOUN
ertr-521	65	4	,	,	PUNCT
ertr-521	65	5	including	include	VERB
ertr-521	65	6	design	design	NOUN
ertr-521	65	7	presentation	presentation	NOUN
ertr-521	65	8	and	and	CCONJ
ertr-521	65	9	reports	report	NOUN
ertr-521	65	10	,	,	PUNCT
ertr-521	65	11	were	be	AUX
ertr-521	65	12	also	also	ADV
ertr-521	65	13	solicited	solicit	VERB
ertr-521	65	14	.	.	PUNCT
ertr-521	66	1	we	we	PRON
ertr-521	66	2	interviewed	interview	VERB
ertr-521	66	3	students	student	NOUN
ertr-521	66	4	to	to	PART
ertr-521	66	5	understand	understand	VERB
ertr-521	66	6	the	the	DET
ertr-521	66	7	issues	issue	NOUN
ertr-521	66	8	and	and	CCONJ
ertr-521	66	9	challenges	challenge	NOUN
ertr-521	66	10	they	they	PRON
ertr-521	66	11	encountered	encounter	VERB
ertr-521	66	12	throughout	throughout	ADP
ertr-521	66	13	the	the	DET
ertr-521	66	14	process	process	NOUN
ertr-521	66	15	.	.	PUNCT
ertr-521	67	1	we	we	PRON
ertr-521	67	2	elaborated	elaborate	VERB
ertr-521	67	3	a	a	DET
ertr-521	67	4	design	design	NOUN
ertr-521	67	5	brief	brief	NOUN
ertr-521	67	6	with	with	ADP
ertr-521	67	7	the	the	DET
ertr-521	67	8	goal	goal	NOUN
ertr-521	67	9	of	of	ADP
ertr-521	67	10	“	"	PUNCT
ertr-521	67	11	designing	design	VERB
ertr-521	67	12	tomorrow	tomorrow	NOUN
ertr-521	67	13	’s	’s	PART
ertr-521	67	14	guest	guest	NOUN
ertr-521	67	15	experiences	experience	NOUN
ertr-521	67	16	for	for	ADP
ertr-521	67	17	hotel	hotel	NOUN
ertr-521	67	18	icon	icon	NOUN
ertr-521	67	19	.	.	PUNCT
ertr-521	67	20	”	"	PUNCT
ertr-521	68	1	the	the	DET
ertr-521	68	2	brief	brief	NOUN
ertr-521	68	3	highlighted	highlight	VERB
ertr-521	68	4	the	the	DET
ertr-521	68	5	need	need	NOUN
ertr-521	68	6	for	for	ADP
ertr-521	68	7	integrating	integrate	VERB
ertr-521	68	8	smart	smart	ADJ
ertr-521	68	9	technologies	technology	NOUN
ertr-521	68	10	to	to	PART
ertr-521	68	11	enrich	enrich	VERB
ertr-521	68	12	guests	guest	NOUN
ertr-521	68	13	’	'	PUNCT
ertr-521	68	14	experiences	experience	NOUN
ertr-521	68	15	during	during	ADP
ertr-521	68	16	their	their	PRON
ertr-521	68	17	sojourns	sojourn	NOUN
ertr-521	68	18	.	.	PUNCT
ertr-521	69	1	design	design	NOUN
ertr-521	69	2	propositions	proposition	NOUN
ertr-521	69	3	can	can	AUX
ertr-521	69	4	address	address	VERB
ertr-521	69	5	hotel	hotel	NOUN
ertr-521	69	6	or	or	CCONJ
ertr-521	69	7	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-521	69	8	e	e	NOUN
ertr-521	69	9	-	-	NOUN
ertr-521	69	10	review	review	NOUN
ertr-521	69	11	of	of	ADP
ertr-521	69	12	tourism	tourism	NOUN
ertr-521	69	13	research	research	NOUN
ertr-521	69	14	(	(	PUNCT
ertr-521	69	15	ertr	ertr	NOUN
ertr-521	69	16	)	)	PUNCT
ertr-521	69	17	,	,	PUNCT
ertr-521	69	18	vol	vol	NOUN
ertr-521	69	19	.	.	PROPN
ertr-521	69	20	17	17	NUM
ertr-521	69	21	,	,	PUNCT
ertr-521	69	22	no	no	INTJ
ertr-521	69	23	.	.	NOUN
ertr-521	69	24	3	3	NUM
ertr-521	69	25	,	,	PUNCT
ertr-521	69	26	2019	2019	NUM
ertr-521	69	27	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	69	28	354	354	NUM
ertr-521	69	29	guest	guest	NOUN
ertr-521	69	30	room	room	NOUN
ertr-521	69	31	services	service	NOUN
ertr-521	69	32	for	for	ADP
ertr-521	69	33	two	two	NUM
ertr-521	69	34	distinct	distinct	ADJ
ertr-521	69	35	traveler	traveler	NOUN
ertr-521	69	36	groups	group	NOUN
ertr-521	69	37	particular	particular	ADJ
ertr-521	69	38	to	to	ADP
ertr-521	69	39	hotel	hotel	NOUN
ertr-521	69	40	icon	icon	NOUN
ertr-521	69	41	,	,	PUNCT
ertr-521	69	42	namely	namely	ADV
ertr-521	69	43	business	business	NOUN
ertr-521	69	44	travelers	traveler	NOUN
ertr-521	69	45	and	and	CCONJ
ertr-521	69	46	family	family	NOUN
ertr-521	69	47	vacationers	vacationer	NOUN
ertr-521	69	48	.	.	PUNCT
ertr-521	70	1	the	the	DET
ertr-521	70	2	curriculum	curriculum	NOUN
ertr-521	70	3	:	:	PUNCT
ertr-521	70	4	design	design	NOUN
ertr-521	70	5	for	for	ADP
ertr-521	70	6	tomorrow	tomorrow	NOUN
ertr-521	70	7	’s	’s	PART
ertr-521	70	8	guest	guest	NOUN
ertr-521	70	9	experiences	experience	VERB
ertr-521	70	10	the	the	DET
ertr-521	70	11	12	12	NUM
ertr-521	70	12	-	-	PUNCT
ertr-521	70	13	week	week	NOUN
ertr-521	70	14	subject	subject	NOUN
ertr-521	70	15	comprising	comprise	VERB
ertr-521	70	16	three	three	NUM
ertr-521	70	17	stages	stage	NOUN
ertr-521	70	18	:	:	PUNCT
ertr-521	70	19	exploring	explore	VERB
ertr-521	70	20	positive	positive	ADJ
ertr-521	70	21	guest	guest	NOUN
ertr-521	70	22	experiences	experience	NOUN
ertr-521	70	23	,	,	PUNCT
ertr-521	70	24	envisioning	envision	VERB
ertr-521	70	25	future	future	ADJ
ertr-521	70	26	scenarios	scenario	NOUN
ertr-521	70	27	,	,	PUNCT
ertr-521	70	28	and	and	CCONJ
ertr-521	70	29	co	co	VERB
ertr-521	70	30	-	-	VERB
ertr-521	70	31	creating	create	VERB
ertr-521	70	32	smart	smart	ADJ
ertr-521	70	33	hospitality	hospitality	NOUN
ertr-521	70	34	services	service	NOUN
ertr-521	70	35	.	.	PUNCT
ertr-521	71	1	to	to	PART
ertr-521	71	2	help	help	VERB
ertr-521	71	3	students	student	NOUN
ertr-521	71	4	achieve	achieve	VERB
ertr-521	71	5	the	the	DET
ertr-521	71	6	objectives	objective	NOUN
ertr-521	71	7	,	,	PUNCT
ertr-521	71	8	each	each	DET
ertr-521	71	9	stage	stage	NOUN
ertr-521	71	10	consists	consist	VERB
ertr-521	71	11	of	of	ADP
ertr-521	71	12	four	four	NUM
ertr-521	71	13	activities	activity	NOUN
ertr-521	71	14	:	:	PUNCT
ertr-521	71	15	lectures	lecture	NOUN
ertr-521	71	16	,	,	PUNCT
ertr-521	71	17	workshop	workshop	NOUN
ertr-521	71	18	,	,	PUNCT
ertr-521	71	19	tutorial	tutorial	NOUN
ertr-521	71	20	,	,	PUNCT
ertr-521	71	21	and	and	CCONJ
ertr-521	71	22	presentation	presentation	NOUN
ertr-521	71	23	.	.	PUNCT
ertr-521	72	1	the	the	DET
ertr-521	72	2	lectures	lecture	NOUN
ertr-521	72	3	provide	provide	VERB
ertr-521	72	4	explicit	explicit	ADJ
ertr-521	72	5	knowledge	knowledge	NOUN
ertr-521	72	6	that	that	PRON
ertr-521	72	7	imparts	impart	VERB
ertr-521	72	8	a	a	DET
ertr-521	72	9	contextual	contextual	ADJ
ertr-521	72	10	understanding	understanding	NOUN
ertr-521	72	11	of	of	ADP
ertr-521	72	12	the	the	DET
ertr-521	72	13	objective	objective	NOUN
ertr-521	72	14	;	;	PUNCT
ertr-521	72	15	the	the	DET
ertr-521	72	16	workshop	workshop	NOUN
ertr-521	72	17	and	and	CCONJ
ertr-521	72	18	tutorial	tutorial	NOUN
ertr-521	72	19	,	,	PUNCT
ertr-521	72	20	on	on	ADP
ertr-521	72	21	the	the	DET
ertr-521	72	22	other	other	ADJ
ertr-521	72	23	hand	hand	NOUN
ertr-521	72	24	,	,	PUNCT
ertr-521	72	25	introduce	introduce	VERB
ertr-521	72	26	relevant	relevant	ADJ
ertr-521	72	27	design	design	NOUN
ertr-521	72	28	tools	tool	NOUN
ertr-521	72	29	and	and	CCONJ
ertr-521	72	30	provide	provide	VERB
ertr-521	72	31	timely	timely	ADJ
ertr-521	72	32	support	support	NOUN
ertr-521	72	33	to	to	ADP
ertr-521	72	34	students	student	NOUN
ertr-521	72	35	on	on	ADP
ertr-521	72	36	design	design	NOUN
ertr-521	72	37	research	research	NOUN
ertr-521	72	38	.	.	PUNCT
ertr-521	73	1	students	student	NOUN
ertr-521	73	2	need	need	VERB
ertr-521	73	3	to	to	PART
ertr-521	73	4	gain	gain	VERB
ertr-521	73	5	tacit	tacit	ADJ
ertr-521	73	6	knowledge	knowledge	NOUN
ertr-521	73	7	in	in	ADP
ertr-521	73	8	mastering	master	VERB
ertr-521	73	9	the	the	DET
ertr-521	73	10	design	design	NOUN
ertr-521	73	11	methods	method	NOUN
ertr-521	73	12	in	in	ADP
ertr-521	73	13	order	order	NOUN
ertr-521	73	14	to	to	PART
ertr-521	73	15	generate	generate	VERB
ertr-521	73	16	valuable	valuable	ADJ
ertr-521	73	17	outcomes	outcome	NOUN
ertr-521	73	18	.	.	PUNCT
ertr-521	74	1	lastly	lastly	ADV
ertr-521	74	2	,	,	PUNCT
ertr-521	74	3	designers	designer	NOUN
ertr-521	74	4	need	need	VERB
ertr-521	74	5	to	to	PART
ertr-521	74	6	communicate	communicate	VERB
ertr-521	74	7	their	their	PRON
ertr-521	74	8	findings	finding	NOUN
ertr-521	74	9	with	with	ADP
ertr-521	74	10	visualization	visualization	NOUN
ertr-521	74	11	,	,	PUNCT
ertr-521	74	12	such	such	ADJ
ertr-521	74	13	as	as	ADP
ertr-521	74	14	charts	chart	NOUN
ertr-521	74	15	,	,	PUNCT
ertr-521	74	16	diagrams	diagram	NOUN
ertr-521	74	17	,	,	PUNCT
ertr-521	74	18	and	and	CCONJ
ertr-521	74	19	storytelling	storytelle	VERB
ertr-521	74	20	,	,	PUNCT
ertr-521	74	21	through	through	ADP
ertr-521	74	22	presentation	presentation	NOUN
ertr-521	74	23	and	and	CCONJ
ertr-521	74	24	demonstration	demonstration	NOUN
ertr-521	74	25	sessions	session	NOUN
ertr-521	74	26	.	.	PUNCT
ertr-521	75	1	figure	figure	NOUN
ertr-521	75	2	1	1	NUM
ertr-521	75	3	shows	show	VERB
ertr-521	75	4	the	the	DET
ertr-521	75	5	deployment	deployment	NOUN
ertr-521	75	6	of	of	ADP
ertr-521	75	7	the	the	DET
ertr-521	75	8	subject	subject	NOUN
ertr-521	75	9	over	over	ADP
ertr-521	75	10	a	a	DET
ertr-521	75	11	double	double	ADJ
ertr-521	75	12	diamond	diamond	NOUN
ertr-521	75	13	model	model	NOUN
ertr-521	75	14	.	.	PUNCT
ertr-521	76	1	figure	figure	NOUN
ertr-521	76	2	1	1	NUM
ertr-521	76	3	.	.	PUNCT
ertr-521	76	4	three	three	NUM
ertr-521	76	5	-	-	PUNCT
ertr-521	76	6	stage	stage	NOUN
ertr-521	76	7	process	process	NOUN
ertr-521	76	8	of	of	ADP
ertr-521	76	9	designing	design	VERB
ertr-521	76	10	future	future	ADJ
ertr-521	76	11	hospitality	hospitality	NOUN
ertr-521	76	12	participants	participant	NOUN
ertr-521	76	13	thirty	thirty	NUM
ertr-521	76	14	students	student	NOUN
ertr-521	76	15	aged	age	VERB
ertr-521	76	16	19	19	NUM
ertr-521	76	17	-	-	SYM
ertr-521	76	18	23	23	NUM
ertr-521	76	19	,	,	PUNCT
ertr-521	76	20	who	who	PRON
ertr-521	76	21	had	have	AUX
ertr-521	76	22	enrolled	enrol	VERB
ertr-521	76	23	in	in	ADP
ertr-521	76	24	an	an	DET
ertr-521	76	25	interactive	interactive	ADJ
ertr-521	76	26	media	medium	NOUN
ertr-521	76	27	design	design	NOUN
ertr-521	76	28	course	course	NOUN
ertr-521	76	29	in	in	ADP
ertr-521	76	30	the	the	DET
ertr-521	76	31	penultimate	penultimate	NOUN
ertr-521	76	32	year	year	NOUN
ertr-521	76	33	of	of	ADP
ertr-521	76	34	studying	study	VERB
ertr-521	76	35	for	for	ADP
ertr-521	76	36	their	their	PRON
ertr-521	76	37	degree	degree	NOUN
ertr-521	76	38	,	,	PUNCT
ertr-521	76	39	participated	participate	VERB
ertr-521	76	40	in	in	ADP
ertr-521	76	41	this	this	DET
ertr-521	76	42	study	study	NOUN
ertr-521	76	43	.	.	PUNCT
ertr-521	77	1	the	the	DET
ertr-521	77	2	students	student	NOUN
ertr-521	77	3	were	be	AUX
ertr-521	77	4	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-521	77	5	e	e	NOUN
ertr-521	77	6	-	-	NOUN
ertr-521	77	7	review	review	NOUN
ertr-521	77	8	of	of	ADP
ertr-521	77	9	tourism	tourism	NOUN
ertr-521	77	10	research	research	NOUN
ertr-521	77	11	(	(	PUNCT
ertr-521	77	12	ertr	ertr	NOUN
ertr-521	77	13	)	)	PUNCT
ertr-521	77	14	,	,	PUNCT
ertr-521	77	15	vol	vol	NOUN
ertr-521	77	16	.	.	PROPN
ertr-521	77	17	17	17	NUM
ertr-521	77	18	,	,	PUNCT
ertr-521	77	19	no	no	INTJ
ertr-521	77	20	.	.	NOUN
ertr-521	77	21	3	3	NUM
ertr-521	77	22	,	,	PUNCT
ertr-521	77	23	2019	2019	NUM
ertr-521	77	24	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	77	25	355	355	NUM
ertr-521	77	26	divided	divide	VERB
ertr-521	77	27	into	into	ADP
ertr-521	77	28	six	six	NUM
ertr-521	77	29	groups	group	NOUN
ertr-521	77	30	(	(	PUNCT
ertr-521	77	31	i.e.	i.e.	X
ertr-521	77	32	,	,	PUNCT
ertr-521	77	33	five	five	NUM
ertr-521	77	34	students	student	NOUN
ertr-521	77	35	per	per	ADP
ertr-521	77	36	group	group	NOUN
ertr-521	77	37	)	)	PUNCT
ertr-521	77	38	.	.	PUNCT
ertr-521	78	1	three	three	NUM
ertr-521	78	2	groups	group	NOUN
ertr-521	78	3	focused	focus	VERB
ertr-521	78	4	on	on	ADP
ertr-521	78	5	business	business	NOUN
ertr-521	78	6	travelers	traveler	NOUN
ertr-521	78	7	,	,	PUNCT
ertr-521	78	8	whereas	whereas	SCONJ
ertr-521	78	9	another	another	DET
ertr-521	78	10	three	three	NUM
ertr-521	78	11	groups	group	NOUN
ertr-521	78	12	focused	focus	VERB
ertr-521	78	13	on	on	ADP
ertr-521	78	14	family	family	NOUN
ertr-521	78	15	vacationers	vacationer	NOUN
ertr-521	78	16	.	.	PUNCT
ertr-521	79	1	the	the	DET
ertr-521	79	2	teaching	teaching	NOUN
ertr-521	79	3	team	team	NOUN
ertr-521	79	4	involved	involve	VERB
ertr-521	79	5	an	an	DET
ertr-521	79	6	assistant	assistant	ADJ
ertr-521	79	7	professor	professor	NOUN
ertr-521	79	8	and	and	CCONJ
ertr-521	79	9	a	a	DET
ertr-521	79	10	phd	phd	NOUN
ertr-521	79	11	student	student	NOUN
ertr-521	79	12	,	,	PUNCT
ertr-521	79	13	who	who	PRON
ertr-521	79	14	are	be	AUX
ertr-521	79	15	experts	expert	NOUN
ertr-521	79	16	in	in	ADP
ertr-521	79	17	the	the	DET
ertr-521	79	18	areas	area	NOUN
ertr-521	79	19	of	of	ADP
ertr-521	79	20	interactive	interactive	ADJ
ertr-521	79	21	media	medium	NOUN
ertr-521	79	22	and	and	CCONJ
ertr-521	79	23	experience	experience	NOUN
ertr-521	79	24	design	design	NOUN
ertr-521	79	25	.	.	PUNCT
ertr-521	80	1	two	two	NUM
ertr-521	80	2	professors	professor	NOUN
ertr-521	80	3	from	from	ADP
ertr-521	80	4	the	the	DET
ertr-521	80	5	shtm	shtm	NOUN
ertr-521	80	6	were	be	AUX
ertr-521	80	7	invited	invite	VERB
ertr-521	80	8	to	to	PART
ertr-521	80	9	provide	provide	VERB
ertr-521	80	10	lectures	lecture	NOUN
ertr-521	80	11	and	and	CCONJ
ertr-521	80	12	feedback	feedback	VERB
ertr-521	80	13	to	to	ADP
ertr-521	80	14	students	student	NOUN
ertr-521	80	15	.	.	PUNCT
ertr-521	81	1	process	process	NOUN
ertr-521	81	2	:	:	PUNCT
ertr-521	81	3	implementing	implement	VERB
ertr-521	81	4	design	design	NOUN
ertr-521	81	5	thinking	thinking	NOUN
ertr-521	81	6	into	into	ADP
ertr-521	81	7	smart	smart	ADJ
ertr-521	81	8	hospitality	hospitality	NOUN
ertr-521	81	9	innovation	innovation	NOUN
ertr-521	81	10	the	the	DET
ertr-521	81	11	following	follow	VERB
ertr-521	81	12	paragraphs	paragraph	NOUN
ertr-521	81	13	describe	describe	VERB
ertr-521	81	14	the	the	DET
ertr-521	81	15	planning	planning	NOUN
ertr-521	81	16	,	,	PUNCT
ertr-521	81	17	deployment	deployment	NOUN
ertr-521	81	18	,	,	PUNCT
ertr-521	81	19	and	and	CCONJ
ertr-521	81	20	reflection	reflection	NOUN
ertr-521	81	21	on	on	ADP
ertr-521	81	22	student	student	NOUN
ertr-521	81	23	learning	learning	NOUN
ertr-521	81	24	of	of	ADP
ertr-521	81	25	each	each	DET
ertr-521	81	26	stage	stage	NOUN
ertr-521	81	27	.	.	PUNCT
ertr-521	82	1	first	first	ADV
ertr-521	82	2	,	,	PUNCT
ertr-521	82	3	we	we	PRON
ertr-521	82	4	explain	explain	VERB
ertr-521	82	5	the	the	DET
ertr-521	82	6	structure	structure	NOUN
ertr-521	82	7	of	of	ADP
ertr-521	82	8	the	the	DET
ertr-521	82	9	course	course	NOUN
ertr-521	82	10	content	content	NOUN
ertr-521	82	11	,	,	PUNCT
ertr-521	82	12	the	the	DET
ertr-521	82	13	dt	dt	PROPN
ertr-521	82	14	method	method	NOUN
ertr-521	82	15	used	use	VERB
ertr-521	82	16	,	,	PUNCT
ertr-521	82	17	and	and	CCONJ
ertr-521	82	18	the	the	DET
ertr-521	82	19	learning	learning	NOUN
ertr-521	82	20	activities	activity	NOUN
ertr-521	82	21	.	.	PUNCT
ertr-521	83	1	then	then	ADV
ertr-521	83	2	,	,	PUNCT
ertr-521	83	3	we	we	PRON
ertr-521	83	4	discuss	discuss	VERB
ertr-521	83	5	the	the	DET
ertr-521	83	6	students	student	NOUN
ertr-521	83	7	’	'	PUNCT
ertr-521	83	8	learning	learn	VERB
ertr-521	83	9	process	process	NOUN
ertr-521	83	10	with	with	ADP
ertr-521	83	11	examples	example	NOUN
ertr-521	83	12	of	of	ADP
ertr-521	83	13	student	student	NOUN
ertr-521	83	14	learning	learn	VERB
ertr-521	83	15	outcomes	outcome	NOUN
ertr-521	83	16	.	.	PUNCT
ertr-521	84	1	lastly	lastly	ADV
ertr-521	84	2	,	,	PUNCT
ertr-521	84	3	we	we	PRON
ertr-521	84	4	reflect	reflect	VERB
ertr-521	84	5	on	on	ADP
ertr-521	84	6	students	student	NOUN
ertr-521	84	7	’	’	PART
ertr-521	84	8	performance	performance	NOUN
ertr-521	84	9	and	and	CCONJ
ertr-521	84	10	highlight	highlight	VERB
ertr-521	84	11	the	the	DET
ertr-521	84	12	challenges	challenge	NOUN
ertr-521	84	13	in	in	ADP
ertr-521	84	14	each	each	DET
ertr-521	84	15	stage	stage	NOUN
ertr-521	84	16	.	.	PUNCT
ertr-521	85	1	stage	stage	NOUN
ertr-521	85	2	1	1	NUM
ertr-521	85	3	exploring	explore	VERB
ertr-521	85	4	positive	positive	ADJ
ertr-521	85	5	guest	guest	NOUN
ertr-521	85	6	experiences	experience	NOUN
ertr-521	85	7	through	through	ADP
ertr-521	85	8	laddering	ladder	VERB
ertr-521	85	9	interviews	interview	NOUN
ertr-521	85	10	stage	stage	NOUN
ertr-521	85	11	1	1	NUM
ertr-521	85	12	is	be	AUX
ertr-521	85	13	a	a	DET
ertr-521	85	14	four	four	NUM
ertr-521	85	15	-	-	PUNCT
ertr-521	85	16	week	week	NOUN
ertr-521	85	17	exercise	exercise	NOUN
ertr-521	85	18	that	that	PRON
ertr-521	85	19	explores	explore	VERB
ertr-521	85	20	positive	positive	ADJ
ertr-521	85	21	guest	guest	NOUN
ertr-521	85	22	experiences	experience	NOUN
ertr-521	85	23	through	through	ADP
ertr-521	85	24	indepth	indepth	ADJ
ertr-521	85	25	interviews	interview	NOUN
ertr-521	85	26	.	.	PUNCT
ertr-521	86	1	identifying	identify	VERB
ertr-521	86	2	positive	positive	ADJ
ertr-521	86	3	guest	guest	NOUN
ertr-521	86	4	experiences	experience	NOUN
ertr-521	86	5	requires	require	VERB
ertr-521	86	6	a	a	DET
ertr-521	86	7	holistic	holistic	ADJ
ertr-521	86	8	understanding	understanding	NOUN
ertr-521	86	9	of	of	ADP
ertr-521	86	10	people	people	NOUN
ertr-521	86	11	’s	’s	PART
ertr-521	86	12	goals	goal	NOUN
ertr-521	86	13	(	(	PUNCT
ertr-521	86	14	hassenzahl	hassenzahl	NOUN
ertr-521	86	15	,	,	PUNCT
ertr-521	86	16	2010	2010	NUM
ertr-521	86	17	)	)	PUNCT
ertr-521	86	18	.	.	PUNCT
ertr-521	87	1	these	these	DET
ertr-521	87	2	goals	goal	NOUN
ertr-521	87	3	can	can	AUX
ertr-521	87	4	be	be	AUX
ertr-521	87	5	understood	understand	VERB
ertr-521	87	6	as	as	ADP
ertr-521	87	7	their	their	PRON
ertr-521	87	8	psychological	psychological	ADJ
ertr-521	87	9	needs	need	NOUN
ertr-521	87	10	,	,	PUNCT
ertr-521	87	11	motivation	motivation	NOUN
ertr-521	87	12	,	,	PUNCT
ertr-521	87	13	and	and	CCONJ
ertr-521	87	14	emotion	emotion	NOUN
ertr-521	87	15	towards	towards	ADP
ertr-521	87	16	hotel	hotel	NOUN
ertr-521	87	17	services	service	NOUN
ertr-521	87	18	.	.	PUNCT
ertr-521	88	1	the	the	DET
ertr-521	88	2	laddering	ladder	VERB
ertr-521	88	3	interview	interview	NOUN
ertr-521	88	4	,	,	PUNCT
ertr-521	88	5	which	which	PRON
ertr-521	88	6	has	have	AUX
ertr-521	88	7	been	be	AUX
ertr-521	88	8	used	use	VERB
ertr-521	88	9	in	in	ADP
ertr-521	88	10	marketing	marketing	NOUN
ertr-521	88	11	and	and	CCONJ
ertr-521	88	12	design	design	NOUN
ertr-521	88	13	research	research	NOUN
ertr-521	88	14	(	(	PUNCT
ertr-521	88	15	reynolds	reynolds	PROPN
ertr-521	88	16	&	&	CCONJ
ertr-521	88	17	gutman	gutman	PROPN
ertr-521	88	18	,	,	PUNCT
ertr-521	88	19	1988	1988	NUM
ertr-521	88	20	)	)	PUNCT
ertr-521	88	21	,	,	PUNCT
ertr-521	88	22	can	can	AUX
ertr-521	88	23	help	help	VERB
ertr-521	88	24	designers	designer	NOUN
ertr-521	88	25	to	to	PART
ertr-521	88	26	dig	dig	VERB
ertr-521	88	27	deep	deep	ADV
ertr-521	88	28	into	into	ADP
ertr-521	88	29	the	the	DET
ertr-521	88	30	users	user	NOUN
ertr-521	88	31	’	’	PART
ertr-521	88	32	benefits	benefit	NOUN
ertr-521	88	33	and	and	CCONJ
ertr-521	88	34	the	the	DET
ertr-521	88	35	psychological	psychological	ADJ
ertr-521	88	36	factors	factor	NOUN
ertr-521	88	37	underlying	underlie	VERB
ertr-521	88	38	a	a	DET
ertr-521	88	39	positive	positive	ADJ
ertr-521	88	40	guest	guest	NOUN
ertr-521	88	41	experience	experience	NOUN
ertr-521	88	42	.	.	PUNCT
ertr-521	89	1	the	the	DET
ertr-521	89	2	interview	interview	NOUN
ertr-521	89	3	process	process	NOUN
ertr-521	89	4	involves	involve	VERB
ertr-521	89	5	respondents	respondent	NOUN
ertr-521	89	6	answering	answer	VERB
ertr-521	89	7	a	a	DET
ertr-521	89	8	sequence	sequence	NOUN
ertr-521	89	9	of	of	ADP
ertr-521	89	10	“	"	PUNCT
ertr-521	89	11	why	why	SCONJ
ertr-521	89	12	s	s	VERB
ertr-521	89	13	”	"	PUNCT
ertr-521	89	14	in	in	ADP
ertr-521	89	15	order	order	NOUN
ertr-521	89	16	to	to	PART
ertr-521	89	17	reveal	reveal	VERB
ertr-521	89	18	the	the	DET
ertr-521	89	19	subconscious	subconscious	ADJ
ertr-521	89	20	motives	motive	NOUN
ertr-521	89	21	and	and	CCONJ
ertr-521	89	22	values	value	NOUN
ertr-521	89	23	of	of	ADP
ertr-521	89	24	their	their	PRON
ertr-521	89	25	choices	choice	NOUN
ertr-521	89	26	made	make	VERB
ertr-521	89	27	on	on	ADP
ertr-521	89	28	their	their	PRON
ertr-521	89	29	consumption	consumption	NOUN
ertr-521	89	30	behaviors	behavior	NOUN
ertr-521	89	31	(	(	PUNCT
ertr-521	89	32	jiang	jiang	PROPN
ertr-521	89	33	,	,	PUNCT
ertr-521	89	34	scott	scott	PROPN
ertr-521	89	35	&	&	CCONJ
ertr-521	89	36	ding	ding	PROPN
ertr-521	89	37	,	,	PUNCT
ertr-521	89	38	2015	2015	NUM
ertr-521	89	39	)	)	PUNCT
ertr-521	89	40	.	.	PUNCT
ertr-521	90	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	91	1	e	e	X
ertr-521	91	2	-	-	NOUN
ertr-521	91	3	review	review	NOUN
ertr-521	91	4	of	of	ADP
ertr-521	91	5	tourism	tourism	NOUN
ertr-521	91	6	research	research	NOUN
ertr-521	91	7	(	(	PUNCT
ertr-521	91	8	ertr	ertr	NOUN
ertr-521	91	9	)	)	PUNCT
ertr-521	91	10	,	,	PUNCT
ertr-521	91	11	vol	vol	NOUN
ertr-521	91	12	.	.	PROPN
ertr-521	91	13	17	17	NUM
ertr-521	91	14	,	,	PUNCT
ertr-521	91	15	no	no	INTJ
ertr-521	91	16	.	.	NOUN
ertr-521	91	17	3	3	NUM
ertr-521	91	18	,	,	PUNCT
ertr-521	91	19	2019	2019	NUM
ertr-521	91	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	91	21	356	356	NUM
ertr-521	91	22	each	each	DET
ertr-521	91	23	student	student	NOUN
ertr-521	91	24	group	group	NOUN
ertr-521	91	25	was	be	AUX
ertr-521	91	26	required	require	VERB
ertr-521	91	27	to	to	PART
ertr-521	91	28	conduct	conduct	VERB
ertr-521	91	29	five	five	NUM
ertr-521	91	30	in	in	ADP
ertr-521	91	31	-	-	PUNCT
ertr-521	91	32	depth	depth	NOUN
ertr-521	91	33	interviews	interview	NOUN
ertr-521	91	34	with	with	ADP
ertr-521	91	35	their	their	PRON
ertr-521	91	36	target	target	NOUN
ertr-521	91	37	customers	customer	NOUN
ertr-521	91	38	(	(	PUNCT
ertr-521	91	39	i.e.	i.e.	X
ertr-521	91	40	,	,	PUNCT
ertr-521	91	41	business	business	NOUN
ertr-521	91	42	travelers	traveler	NOUN
ertr-521	91	43	and	and	CCONJ
ertr-521	91	44	family	family	NOUN
ertr-521	91	45	vacationers	vacationer	NOUN
ertr-521	91	46	)	)	PUNCT
ertr-521	91	47	.	.	PUNCT
ertr-521	92	1	all	all	DET
ertr-521	92	2	interviews	interview	NOUN
ertr-521	92	3	were	be	AUX
ertr-521	92	4	to	to	PART
ertr-521	92	5	be	be	AUX
ertr-521	92	6	recorded	record	VERB
ertr-521	92	7	and	and	CCONJ
ertr-521	92	8	transcribed	transcribe	VERB
ertr-521	92	9	for	for	ADP
ertr-521	92	10	coding	coding	NOUN
ertr-521	92	11	and	and	CCONJ
ertr-521	92	12	theme	theme	NOUN
ertr-521	92	13	identification	identification	NOUN
ertr-521	92	14	.	.	PUNCT
ertr-521	93	1	to	to	PART
ertr-521	93	2	ensure	ensure	VERB
ertr-521	93	3	students	student	NOUN
ertr-521	93	4	could	could	AUX
ertr-521	93	5	do	do	VERB
ertr-521	93	6	the	the	DET
ertr-521	93	7	coding	coding	NOUN
ertr-521	93	8	consistently	consistently	ADV
ertr-521	93	9	,	,	PUNCT
ertr-521	93	10	we	we	PRON
ertr-521	93	11	introduced	introduce	VERB
ertr-521	93	12	a	a	DET
ertr-521	93	13	code	code	NOUN
ertr-521	93	14	book	book	NOUN
ertr-521	93	15	comprising	comprise	VERB
ertr-521	93	16	themes	theme	NOUN
ertr-521	93	17	derived	derive	VERB
ertr-521	93	18	from	from	ADP
ertr-521	93	19	the	the	DET
ertr-521	93	20	extant	extant	ADJ
ertr-521	93	21	literature	literature	NOUN
ertr-521	93	22	on	on	ADP
ertr-521	93	23	consumer	consumer	NOUN
ertr-521	93	24	studies	study	NOUN
ertr-521	93	25	(	(	PUNCT
ertr-521	93	26	reynolds	reynolds	PROPN
ertr-521	93	27	&	&	CCONJ
ertr-521	93	28	gutman	gutman	PROPN
ertr-521	93	29	,	,	PUNCT
ertr-521	93	30	1988	1988	NUM
ertr-521	93	31	)	)	PUNCT
ertr-521	93	32	,	,	PUNCT
ertr-521	93	33	experience	experience	NOUN
ertr-521	93	34	design	design	NOUN
ertr-521	93	35	(	(	PUNCT
ertr-521	93	36	desmet	desmet	PROPN
ertr-521	93	37	&	&	CCONJ
ertr-521	93	38	pohlmeyer	pohlmeyer	PROPN
ertr-521	93	39	,	,	PUNCT
ertr-521	93	40	2013	2013	NUM
ertr-521	93	41	)	)	PUNCT
ertr-521	93	42	,	,	PUNCT
ertr-521	93	43	and	and	CCONJ
ertr-521	93	44	tourism	tourism	NOUN
ertr-521	93	45	(	(	PUNCT
ertr-521	93	46	kim	kim	PROPN
ertr-521	93	47	,	,	PUNCT
ertr-521	93	48	ritchie	ritchie	PROPN
ertr-521	93	49	,	,	PUNCT
ertr-521	93	50	&	&	CCONJ
ertr-521	93	51	tung	tung	PROPN
ertr-521	93	52	,	,	PUNCT
ertr-521	93	53	2010	2010	NUM
ertr-521	93	54	)	)	PUNCT
ertr-521	93	55	.	.	PUNCT
ertr-521	94	1	figure	figure	NOUN
ertr-521	94	2	2	2	NUM
ertr-521	94	3	.	.	PUNCT
ertr-521	94	4	explore	explore	VERB
ertr-521	94	5	experiential	experiential	ADJ
ertr-521	94	6	dimensions	dimension	NOUN
ertr-521	94	7	with	with	ADP
ertr-521	94	8	laddering	ladder	VERB
ertr-521	94	9	interviews	interview	NOUN
ertr-521	94	10	the	the	DET
ertr-521	94	11	results	result	NOUN
ertr-521	94	12	of	of	ADP
ertr-521	94	13	the	the	DET
ertr-521	94	14	laddering	ladder	VERB
ertr-521	94	15	interviews	interview	NOUN
ertr-521	94	16	were	be	AUX
ertr-521	94	17	summarized	summarize	VERB
ertr-521	94	18	into	into	ADP
ertr-521	94	19	a	a	DET
ertr-521	94	20	persona	persona	NOUN
ertr-521	94	21	profile	profile	NOUN
ertr-521	94	22	–	–	PUNCT
ertr-521	94	23	an	an	DET
ertr-521	94	24	archetype	archetype	NOUN
ertr-521	94	25	of	of	ADP
ertr-521	94	26	guests	guest	NOUN
ertr-521	94	27	with	with	ADP
ertr-521	94	28	a	a	DET
ertr-521	94	29	concrete	concrete	ADJ
ertr-521	94	30	and	and	CCONJ
ertr-521	94	31	concise	concise	ADJ
ertr-521	94	32	description	description	NOUN
ertr-521	94	33	of	of	ADP
ertr-521	94	34	their	their	PRON
ertr-521	94	35	goals	goal	NOUN
ertr-521	94	36	,	,	PUNCT
ertr-521	94	37	motivations	motivation	NOUN
ertr-521	94	38	,	,	PUNCT
ertr-521	94	39	needs	need	NOUN
ertr-521	94	40	,	,	PUNCT
ertr-521	94	41	and	and	CCONJ
ertr-521	94	42	behaviors	behavior	NOUN
ertr-521	94	43	(	(	PUNCT
ertr-521	94	44	fig	fig	NOUN
ertr-521	94	45	.	.	PUNCT
ertr-521	95	1	2)(blomquist	2)(blomquist	PROPN
ertr-521	95	2	&	&	CCONJ
ertr-521	95	3	arvola	arvola	PROPN
ertr-521	95	4	,	,	PUNCT
ertr-521	95	5	2002	2002	NUM
ertr-521	95	6	)	)	PUNCT
ertr-521	95	7	.	.	PUNCT
ertr-521	96	1	complementing	complement	VERB
ertr-521	96	2	the	the	DET
ertr-521	96	3	interviews	interview	NOUN
ertr-521	96	4	were	be	AUX
ertr-521	96	5	research	research	NOUN
ertr-521	96	6	findings	finding	NOUN
ertr-521	96	7	from	from	ADP
ertr-521	96	8	different	different	ADJ
ertr-521	96	9	sources	source	NOUN
ertr-521	96	10	that	that	PRON
ertr-521	96	11	personify	personify	VERB
ertr-521	96	12	typical	typical	ADJ
ertr-521	96	13	guests	guest	NOUN
ertr-521	96	14	in	in	ADP
ertr-521	96	15	a	a	DET
ertr-521	96	16	coherent	coherent	ADJ
ertr-521	96	17	,	,	PUNCT
ertr-521	96	18	meaningful	meaningful	ADJ
ertr-521	96	19	,	,	PUNCT
ertr-521	96	20	and	and	CCONJ
ertr-521	96	21	lively	lively	ADJ
ertr-521	96	22	manner	manner	NOUN
ertr-521	96	23	.	.	PUNCT
ertr-521	97	1	as	as	ADP
ertr-521	97	2	such	such	ADJ
ertr-521	97	3	,	,	PUNCT
ertr-521	97	4	the	the	DET
ertr-521	97	5	persona	persona	NOUN
ertr-521	97	6	is	be	AUX
ertr-521	97	7	based	base	VERB
ertr-521	97	8	on	on	ADP
ertr-521	97	9	ethnographic	ethnographic	ADJ
ertr-521	97	10	research	research	NOUN
ertr-521	97	11	rather	rather	ADV
ertr-521	97	12	than	than	ADP
ertr-521	97	13	on	on	ADP
ertr-521	97	14	fictive	fictive	ADJ
ertr-521	97	15	data	datum	NOUN
ertr-521	97	16	.	.	PUNCT
ertr-521	98	1	within	within	ADP
ertr-521	98	2	a	a	DET
ertr-521	98	3	co	co	ADJ
ertr-521	98	4	-	-	ADJ
ertr-521	98	5	design	design	ADJ
ertr-521	98	6	process	process	NOUN
ertr-521	98	7	,	,	PUNCT
ertr-521	98	8	the	the	DET
ertr-521	98	9	persona	persona	NOUN
ertr-521	98	10	helps	help	VERB
ertr-521	98	11	designers	designer	NOUN
ertr-521	98	12	to	to	PART
ertr-521	98	13	communicate	communicate	VERB
ertr-521	98	14	their	their	PRON
ertr-521	98	15	research	research	NOUN
ertr-521	98	16	findings	finding	NOUN
ertr-521	98	17	,	,	PUNCT
ertr-521	98	18	thereby	thereby	ADV
ertr-521	98	19	building	build	VERB
ertr-521	98	20	consensus	consensus	NOUN
ertr-521	98	21	among	among	ADP
ertr-521	98	22	multidisciplinary	multidisciplinary	ADJ
ertr-521	98	23	team	team	NOUN
ertr-521	98	24	members	member	NOUN
ertr-521	98	25	.	.	PUNCT
ertr-521	99	1	after	after	ADP
ertr-521	99	2	creating	create	VERB
ertr-521	99	3	the	the	DET
ertr-521	99	4	persona	persona	NOUN
ertr-521	99	5	,	,	PUNCT
ertr-521	99	6	student	student	NOUN
ertr-521	99	7	groups	group	NOUN
ertr-521	99	8	in	in	ADP
ertr-521	99	9	this	this	DET
ertr-521	99	10	study	study	NOUN
ertr-521	99	11	were	be	AUX
ertr-521	99	12	asked	ask	VERB
ertr-521	99	13	to	to	PART
ertr-521	99	14	deliver	deliver	VERB
ertr-521	99	15	an	an	DET
ertr-521	99	16	oral	oral	ADJ
ertr-521	99	17	presentation	presentation	NOUN
ertr-521	99	18	to	to	ADP
ertr-521	99	19	peers	peer	NOUN
ertr-521	99	20	,	,	PUNCT
ertr-521	99	21	teaching	teaching	NOUN
ertr-521	99	22	members	member	NOUN
ertr-521	99	23	,	,	PUNCT
ertr-521	99	24	and	and	CCONJ
ertr-521	99	25	professors	professor	NOUN
ertr-521	99	26	from	from	ADP
ertr-521	99	27	shtm	shtm	PROPN
ertr-521	99	28	.	.	PUNCT
ertr-521	100	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	101	1	e	e	X
ertr-521	101	2	-	-	NOUN
ertr-521	101	3	review	review	NOUN
ertr-521	101	4	of	of	ADP
ertr-521	101	5	tourism	tourism	NOUN
ertr-521	101	6	research	research	NOUN
ertr-521	101	7	(	(	PUNCT
ertr-521	101	8	ertr	ertr	NOUN
ertr-521	101	9	)	)	PUNCT
ertr-521	101	10	,	,	PUNCT
ertr-521	101	11	vol	vol	NOUN
ertr-521	101	12	.	.	PROPN
ertr-521	101	13	17	17	NUM
ertr-521	101	14	,	,	PUNCT
ertr-521	101	15	no	no	INTJ
ertr-521	101	16	.	.	NOUN
ertr-521	101	17	3	3	NUM
ertr-521	101	18	,	,	PUNCT
ertr-521	101	19	2019	2019	NUM
ertr-521	101	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	101	21	357	357	NUM
ertr-521	101	22	reflection	reflection	NOUN
ertr-521	101	23	on	on	ADP
ertr-521	101	24	stage	stage	NOUN
ertr-521	101	25	1	1	NUM
ertr-521	101	26	.	.	PUNCT
ertr-521	102	1	during	during	ADP
ertr-521	102	2	this	this	DET
ertr-521	102	3	stage	stage	NOUN
ertr-521	102	4	,	,	PUNCT
ertr-521	102	5	students	student	NOUN
ertr-521	102	6	learned	learn	VERB
ertr-521	102	7	how	how	SCONJ
ertr-521	102	8	to	to	PART
ertr-521	102	9	apply	apply	VERB
ertr-521	102	10	the	the	DET
ertr-521	102	11	laddering	ladder	VERB
ertr-521	102	12	interview	interview	NOUN
ertr-521	102	13	as	as	ADP
ertr-521	102	14	an	an	DET
ertr-521	102	15	inductive	inductive	ADJ
ertr-521	102	16	dt	dt	NOUN
ertr-521	102	17	method	method	NOUN
ertr-521	102	18	(	(	PUNCT
ertr-521	102	19	dunne	dunne	PROPN
ertr-521	102	20	&	&	CCONJ
ertr-521	102	21	martin	martin	PROPN
ertr-521	102	22	,	,	PUNCT
ertr-521	102	23	2006	2006	NUM
ertr-521	102	24	)	)	PUNCT
ertr-521	102	25	.	.	PUNCT
ertr-521	103	1	students	student	NOUN
ertr-521	103	2	learned	learn	VERB
ertr-521	103	3	the	the	DET
ertr-521	103	4	process	process	NOUN
ertr-521	103	5	of	of	ADP
ertr-521	103	6	systematically	systematically	ADV
ertr-521	103	7	conducting	conduct	VERB
ertr-521	103	8	an	an	DET
ertr-521	103	9	in	in	ADP
ertr-521	103	10	-	-	PUNCT
ertr-521	103	11	depth	depth	NOUN
ertr-521	103	12	interview	interview	NOUN
ertr-521	103	13	.	.	PUNCT
ertr-521	104	1	we	we	PRON
ertr-521	104	2	observed	observe	VERB
ertr-521	104	3	three	three	NUM
ertr-521	104	4	main	main	ADJ
ertr-521	104	5	challenges	challenge	NOUN
ertr-521	104	6	the	the	DET
ertr-521	104	7	students	student	NOUN
ertr-521	104	8	encountered	encounter	VERB
ertr-521	104	9	:	:	PUNCT
ertr-521	104	10	building	building	NOUN
ertr-521	104	11	empathy	empathy	NOUN
ertr-521	104	12	,	,	PUNCT
ertr-521	104	13	understanding	understand	VERB
ertr-521	104	14	the	the	DET
ertr-521	104	15	complexity	complexity	NOUN
ertr-521	104	16	of	of	ADP
ertr-521	104	17	human	human	ADJ
ertr-521	104	18	experience	experience	NOUN
ertr-521	104	19	,	,	PUNCT
ertr-521	104	20	and	and	CCONJ
ertr-521	104	21	communicating	communicate	VERB
ertr-521	104	22	findings	finding	NOUN
ertr-521	104	23	with	with	ADP
ertr-521	104	24	visualization	visualization	NOUN
ertr-521	104	25	.	.	PUNCT
ertr-521	105	1	for	for	ADP
ertr-521	105	2	example	example	NOUN
ertr-521	105	3	,	,	PUNCT
ertr-521	105	4	we	we	PRON
ertr-521	105	5	found	find	VERB
ertr-521	105	6	that	that	SCONJ
ertr-521	105	7	at	at	ADP
ertr-521	105	8	times	time	NOUN
ertr-521	105	9	the	the	DET
ertr-521	105	10	students	student	NOUN
ertr-521	105	11	were	be	AUX
ertr-521	105	12	challenged	challenge	VERB
ertr-521	105	13	by	by	ADP
ertr-521	105	14	conducting	conduct	VERB
ertr-521	105	15	in	in	ADP
ertr-521	105	16	-	-	PUNCT
ertr-521	105	17	depth	depth	NOUN
ertr-521	105	18	interviews	interview	NOUN
ertr-521	105	19	and	and	CCONJ
ertr-521	105	20	attributing	attribute	VERB
ertr-521	105	21	relevant	relevant	ADJ
ertr-521	105	22	themes	theme	NOUN
ertr-521	105	23	to	to	ADP
ertr-521	105	24	the	the	DET
ertr-521	105	25	interview	interview	NOUN
ertr-521	105	26	transcript	transcript	NOUN
ertr-521	105	27	.	.	PUNCT
ertr-521	106	1	for	for	ADP
ertr-521	106	2	example	example	NOUN
ertr-521	106	3	,	,	PUNCT
ertr-521	106	4	a	a	DET
ertr-521	106	5	student	student	NOUN
ertr-521	106	6	group	group	NOUN
ertr-521	106	7	interpreted	interpret	VERB
ertr-521	106	8	the	the	DET
ertr-521	106	9	pleasure	pleasure	NOUN
ertr-521	106	10	of	of	ADP
ertr-521	106	11	receiving	receive	VERB
ertr-521	106	12	a	a	DET
ertr-521	106	13	basket	basket	NOUN
ertr-521	106	14	of	of	ADP
ertr-521	106	15	fresh	fresh	ADJ
ertr-521	106	16	local	local	ADJ
ertr-521	106	17	fruit	fruit	NOUN
ertr-521	106	18	after	after	ADP
ertr-521	106	19	checking	check	VERB
ertr-521	106	20	in	in	ADP
ertr-521	106	21	to	to	ADP
ertr-521	106	22	the	the	DET
ertr-521	106	23	hotel	hotel	NOUN
ertr-521	106	24	room	room	NOUN
ertr-521	106	25	as	as	ADP
ertr-521	106	26	an	an	DET
ertr-521	106	27	experience	experience	NOUN
ertr-521	106	28	of	of	ADP
ertr-521	106	29	personal	personal	ADJ
ertr-521	106	30	growth	growth	NOUN
ertr-521	106	31	but	but	CCONJ
ertr-521	106	32	failed	fail	VERB
ertr-521	106	33	to	to	PART
ertr-521	106	34	establish	establish	VERB
ertr-521	106	35	how	how	SCONJ
ertr-521	106	36	the	the	DET
ertr-521	106	37	“	"	PUNCT
ertr-521	106	38	joy	joy	NOUN
ertr-521	106	39	and	and	CCONJ
ertr-521	106	40	pleasure	pleasure	NOUN
ertr-521	106	41	”	"	PUNCT
ertr-521	106	42	leads	lead	VERB
ertr-521	106	43	to	to	ADP
ertr-521	106	44	“	"	PUNCT
ertr-521	106	45	personal	personal	ADJ
ertr-521	106	46	growth	growth	NOUN
ertr-521	106	47	”	"	PUNCT
ertr-521	106	48	in	in	ADP
ertr-521	106	49	the	the	DET
ertr-521	106	50	report	report	NOUN
ertr-521	106	51	.	.	PUNCT
ertr-521	107	1	in	in	ADP
ertr-521	107	2	the	the	DET
ertr-521	107	3	follow	follow	VERB
ertr-521	107	4	-	-	PUNCT
ertr-521	107	5	up	up	ADP
ertr-521	107	6	interviews	interview	NOUN
ertr-521	107	7	with	with	ADP
ertr-521	107	8	students	student	NOUN
ertr-521	107	9	,	,	PUNCT
ertr-521	107	10	they	they	PRON
ertr-521	107	11	admitted	admit	VERB
ertr-521	107	12	that	that	SCONJ
ertr-521	107	13	conducting	conduct	VERB
ertr-521	107	14	laddering	ladder	VERB
ertr-521	107	15	interviews	interview	NOUN
ertr-521	107	16	was	be	AUX
ertr-521	107	17	challenging	challenging	ADJ
ertr-521	107	18	.	.	PUNCT
ertr-521	108	1	this	this	PRON
ertr-521	108	2	is	be	AUX
ertr-521	108	3	probably	probably	ADV
ertr-521	108	4	due	due	ADJ
ertr-521	108	5	to	to	ADP
ertr-521	108	6	the	the	DET
ertr-521	108	7	lack	lack	NOUN
ertr-521	108	8	of	of	ADP
ertr-521	108	9	experience	experience	NOUN
ertr-521	108	10	in	in	ADP
ertr-521	108	11	conducting	conduct	VERB
ertr-521	108	12	interviews	interview	NOUN
ertr-521	108	13	.	.	PUNCT
ertr-521	109	1	the	the	DET
ertr-521	109	2	students	student	NOUN
ertr-521	109	3	found	find	VERB
ertr-521	109	4	many	many	ADJ
ertr-521	109	5	participants	participant	NOUN
ertr-521	109	6	failed	fail	VERB
ertr-521	109	7	to	to	PART
ertr-521	109	8	articulate	articulate	VERB
ertr-521	109	9	and	and	CCONJ
ertr-521	109	10	associate	associate	VERB
ertr-521	109	11	their	their	PRON
ertr-521	109	12	behaviors	behavior	NOUN
ertr-521	109	13	to	to	ADP
ertr-521	109	14	higher	high	ADJ
ertr-521	109	15	-	-	PUNCT
ertr-521	109	16	order	order	NOUN
ertr-521	109	17	psychological	psychological	ADJ
ertr-521	109	18	needs	need	NOUN
ertr-521	109	19	,	,	PUNCT
ertr-521	109	20	as	as	SCONJ
ertr-521	109	21	required	require	VERB
ertr-521	109	22	in	in	ADP
ertr-521	109	23	the	the	DET
ertr-521	109	24	laddering	ladder	VERB
ertr-521	109	25	interview	interview	NOUN
ertr-521	109	26	.	.	PUNCT
ertr-521	110	1	furthermore	furthermore	ADV
ertr-521	110	2	,	,	PUNCT
ertr-521	110	3	students	student	NOUN
ertr-521	110	4	also	also	ADV
ertr-521	110	5	experienced	experience	VERB
ertr-521	110	6	difficulty	difficulty	NOUN
ertr-521	110	7	comprehending	comprehend	VERB
ertr-521	110	8	abstract	abstract	ADJ
ertr-521	110	9	psychological	psychological	ADJ
ertr-521	110	10	concepts	concept	NOUN
ertr-521	110	11	and	and	CCONJ
ertr-521	110	12	terms	term	NOUN
ertr-521	110	13	,	,	PUNCT
ertr-521	110	14	which	which	PRON
ertr-521	110	15	hindered	hinder	VERB
ertr-521	110	16	their	their	PRON
ertr-521	110	17	ability	ability	NOUN
ertr-521	110	18	to	to	PART
ertr-521	110	19	analyze	analyze	VERB
ertr-521	110	20	the	the	DET
ertr-521	110	21	collected	collect	VERB
ertr-521	110	22	data	datum	NOUN
ertr-521	110	23	.	.	PUNCT
ertr-521	111	1	nevertheless	nevertheless	ADV
ertr-521	111	2	,	,	PUNCT
ertr-521	111	3	students	student	NOUN
ertr-521	111	4	tried	try	VERB
ertr-521	111	5	to	to	PART
ertr-521	111	6	uncover	uncover	VERB
ertr-521	111	7	values	value	NOUN
ertr-521	111	8	and	and	CCONJ
ertr-521	111	9	benefits	benefit	NOUN
ertr-521	111	10	based	base	VERB
ertr-521	111	11	on	on	ADP
ertr-521	111	12	the	the	DET
ertr-521	111	13	conversations	conversation	NOUN
ertr-521	111	14	with	with	ADP
ertr-521	111	15	target	target	NOUN
ertr-521	111	16	customers	customer	NOUN
ertr-521	111	17	.	.	PUNCT
ertr-521	112	1	overall	overall	ADV
ertr-521	112	2	,	,	PUNCT
ertr-521	112	3	the	the	DET
ertr-521	112	4	student	student	NOUN
ertr-521	112	5	groups	group	NOUN
ertr-521	112	6	identified	identify	VERB
ertr-521	112	7	four	four	NUM
ertr-521	112	8	common	common	ADJ
ertr-521	112	9	themes	theme	NOUN
ertr-521	112	10	from	from	ADP
ertr-521	112	11	the	the	DET
ertr-521	112	12	interviews	interview	NOUN
ertr-521	112	13	:	:	PUNCT
ertr-521	112	14	safety	safety	NOUN
ertr-521	112	15	and	and	CCONJ
ertr-521	112	16	security	security	NOUN
ertr-521	112	17	,	,	PUNCT
ertr-521	112	18	relaxation	relaxation	NOUN
ertr-521	112	19	and	and	CCONJ
ertr-521	112	20	comfort	comfort	NOUN
ertr-521	112	21	,	,	PUNCT
ertr-521	112	22	novelty	novelty	NOUN
ertr-521	112	23	and	and	CCONJ
ertr-521	112	24	local	local	ADJ
ertr-521	112	25	experience	experience	NOUN
ertr-521	112	26	,	,	PUNCT
ertr-521	112	27	care	care	NOUN
ertr-521	112	28	and	and	CCONJ
ertr-521	112	29	helpfulness	helpfulness	NOUN
ertr-521	112	30	.	.	PUNCT
ertr-521	113	1	to	to	PART
ertr-521	113	2	communicate	communicate	VERB
ertr-521	113	3	the	the	DET
ertr-521	113	4	findings	finding	NOUN
ertr-521	113	5	,	,	PUNCT
ertr-521	113	6	each	each	DET
ertr-521	113	7	student	student	NOUN
ertr-521	113	8	group	group	NOUN
ertr-521	113	9	generated	generate	VERB
ertr-521	113	10	one	one	NUM
ertr-521	113	11	or	or	CCONJ
ertr-521	113	12	two	two	NUM
ertr-521	113	13	visual	visual	ADJ
ertr-521	113	14	personas	persona	NOUN
ertr-521	113	15	based	base	VERB
ertr-521	113	16	on	on	ADP
ertr-521	113	17	the	the	DET
ertr-521	113	18	themes	theme	NOUN
ertr-521	113	19	,	,	PUNCT
ertr-521	113	20	representative	representative	ADJ
ertr-521	113	21	quotes	quote	NOUN
ertr-521	113	22	,	,	PUNCT
ertr-521	113	23	and	and	CCONJ
ertr-521	113	24	aggregated	aggregate	VERB
ertr-521	113	25	data	datum	NOUN
ertr-521	113	26	from	from	ADP
ertr-521	113	27	the	the	DET
ertr-521	113	28	interviewees	interviewee	NOUN
ertr-521	113	29	.	.	PUNCT
ertr-521	114	1	stage	stage	NOUN
ertr-521	114	2	2	2	NUM
ertr-521	114	3	envisioning	envision	VERB
ertr-521	114	4	future	future	ADJ
ertr-521	114	5	scenarios	scenario	NOUN
ertr-521	114	6	with	with	ADP
ertr-521	114	7	a	a	DET
ertr-521	114	8	vision	vision	NOUN
ertr-521	114	9	statement	statement	NOUN
ertr-521	114	10	,	,	PUNCT
ertr-521	114	11	trend	trend	NOUN
ertr-521	114	12	identification	identification	NOUN
ertr-521	114	13	,	,	PUNCT
ertr-521	114	14	and	and	CCONJ
ertr-521	114	15	video	video	NOUN
ertr-521	114	16	sketching	sketch	VERB
ertr-521	114	17	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	114	18	e	e	NOUN
ertr-521	114	19	-	-	NOUN
ertr-521	114	20	review	review	NOUN
ertr-521	114	21	of	of	ADP
ertr-521	114	22	tourism	tourism	NOUN
ertr-521	114	23	research	research	NOUN
ertr-521	114	24	(	(	PUNCT
ertr-521	114	25	ertr	ertr	NOUN
ertr-521	114	26	)	)	PUNCT
ertr-521	114	27	,	,	PUNCT
ertr-521	114	28	vol	vol	NOUN
ertr-521	114	29	.	.	PROPN
ertr-521	115	1	17	17	NUM
ertr-521	115	2	,	,	PUNCT
ertr-521	115	3	no	no	INTJ
ertr-521	115	4	.	.	NOUN
ertr-521	115	5	3	3	NUM
ertr-521	115	6	,	,	PUNCT
ertr-521	115	7	2019	2019	NUM
ertr-521	116	1	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	116	2	358	358	NUM
ertr-521	116	3	stage	stage	NOUN
ertr-521	116	4	2	2	NUM
ertr-521	116	5	is	be	AUX
ertr-521	116	6	another	another	DET
ertr-521	116	7	four	four	NUM
ertr-521	116	8	-	-	PUNCT
ertr-521	116	9	week	week	NOUN
ertr-521	116	10	exercise	exercise	NOUN
ertr-521	116	11	that	that	PRON
ertr-521	116	12	focuses	focus	VERB
ertr-521	116	13	on	on	ADP
ertr-521	116	14	envisioning	envision	VERB
ertr-521	116	15	future	future	ADJ
ertr-521	116	16	hospitality	hospitality	NOUN
ertr-521	116	17	experiences	experience	NOUN
ertr-521	116	18	.	.	PUNCT
ertr-521	117	1	the	the	DET
ertr-521	117	2	goal	goal	NOUN
ertr-521	117	3	of	of	ADP
ertr-521	117	4	this	this	DET
ertr-521	117	5	stage	stage	NOUN
ertr-521	117	6	is	be	AUX
ertr-521	117	7	to	to	PART
ertr-521	117	8	propose	propose	VERB
ertr-521	117	9	design	design	NOUN
ertr-521	117	10	directions	direction	NOUN
ertr-521	117	11	that	that	PRON
ertr-521	117	12	highlight	highlight	VERB
ertr-521	117	13	a	a	DET
ertr-521	117	14	plausible	plausible	ADJ
ertr-521	117	15	and	and	CCONJ
ertr-521	117	16	desirable	desirable	ADJ
ertr-521	117	17	end	end	NOUN
ertr-521	117	18	state	state	NOUN
ertr-521	117	19	based	base	VERB
ertr-521	117	20	on	on	ADP
ertr-521	117	21	the	the	DET
ertr-521	117	22	personas	persona	NOUN
ertr-521	117	23	.	.	PUNCT
ertr-521	118	1	this	this	DET
ertr-521	118	2	stage	stage	NOUN
ertr-521	118	3	,	,	PUNCT
ertr-521	118	4	which	which	PRON
ertr-521	118	5	refers	refer	VERB
ertr-521	118	6	to	to	ADP
ertr-521	118	7	generative	generative	ADJ
ertr-521	118	8	design	design	NOUN
ertr-521	118	9	research	research	NOUN
ertr-521	118	10	,	,	PUNCT
ertr-521	118	11	concerns	concern	NOUN
ertr-521	118	12	proposing	propose	VERB
ertr-521	118	13	plausible	plausible	ADJ
ertr-521	118	14	future	future	ADJ
ertr-521	118	15	scenarios	scenario	NOUN
ertr-521	118	16	and	and	CCONJ
ertr-521	118	17	their	their	PRON
ertr-521	118	18	associated	associated	ADJ
ertr-521	118	19	experiential	experiential	ADJ
ertr-521	118	20	factors	factor	NOUN
ertr-521	118	21	derived	derive	VERB
ertr-521	118	22	from	from	ADP
ertr-521	118	23	the	the	DET
ertr-521	118	24	personas	persona	NOUN
ertr-521	118	25	.	.	PUNCT
ertr-521	119	1	brown	brown	PROPN
ertr-521	119	2	(	(	PUNCT
ertr-521	119	3	2009	2009	NUM
ertr-521	119	4	)	)	PUNCT
ertr-521	119	5	delineated	delineate	VERB
ertr-521	119	6	three	three	NUM
ertr-521	119	7	essential	essential	ADJ
ertr-521	119	8	criteria	criterion	NOUN
ertr-521	119	9	for	for	ADP
ertr-521	119	10	successful	successful	ADJ
ertr-521	119	11	innovation	innovation	NOUN
ertr-521	119	12	:	:	PUNCT
ertr-521	120	1	desirability	desirability	NOUN
ertr-521	120	2	,	,	PUNCT
ertr-521	120	3	feasibility	feasibility	NOUN
ertr-521	120	4	,	,	PUNCT
ertr-521	120	5	and	and	CCONJ
ertr-521	120	6	viability	viability	NOUN
ertr-521	120	7	.	.	PUNCT
ertr-521	121	1	at	at	ADP
ertr-521	121	2	the	the	DET
ertr-521	121	3	beginning	beginning	NOUN
ertr-521	121	4	of	of	ADP
ertr-521	121	5	stage	stage	NOUN
ertr-521	121	6	2	2	NUM
ertr-521	121	7	,	,	PUNCT
ertr-521	121	8	we	we	PRON
ertr-521	121	9	provided	provide	VERB
ertr-521	121	10	a	a	DET
ertr-521	121	11	lecture	lecture	NOUN
ertr-521	121	12	and	and	CCONJ
ertr-521	121	13	a	a	DET
ertr-521	121	14	site	site	NOUN
ertr-521	121	15	visit	visit	NOUN
ertr-521	121	16	for	for	SCONJ
ertr-521	121	17	students	student	NOUN
ertr-521	121	18	to	to	PART
ertr-521	121	19	increase	increase	VERB
ertr-521	121	20	their	their	PRON
ertr-521	121	21	awareness	awareness	NOUN
ertr-521	121	22	on	on	ADP
ertr-521	121	23	the	the	DET
ertr-521	121	24	use	use	NOUN
ertr-521	121	25	of	of	ADP
ertr-521	121	26	smart	smart	ADJ
ertr-521	121	27	technologies	technology	NOUN
ertr-521	121	28	and	and	CCONJ
ertr-521	121	29	the	the	DET
ertr-521	121	30	operation	operation	NOUN
ertr-521	121	31	of	of	ADP
ertr-521	121	32	hospitality	hospitality	NOUN
ertr-521	121	33	.	.	PUNCT
ertr-521	122	1	one	one	NUM
ertr-521	122	2	of	of	ADP
ertr-521	122	3	the	the	DET
ertr-521	122	4	challenges	challenge	NOUN
ertr-521	122	5	was	be	AUX
ertr-521	122	6	to	to	PART
ertr-521	122	7	adopt	adopt	VERB
ertr-521	122	8	abductive	abductive	ADJ
ertr-521	122	9	reasoning	reasoning	NOUN
ertr-521	122	10	(	(	PUNCT
ertr-521	122	11	desmet	desmet	PROPN
ertr-521	122	12	&	&	CCONJ
ertr-521	122	13	pohlmeyer	pohlmeyer	PROPN
ertr-521	122	14	,	,	PUNCT
ertr-521	122	15	2013	2013	NUM
ertr-521	122	16	)	)	PUNCT
ertr-521	122	17	,	,	PUNCT
ertr-521	122	18	an	an	DET
ertr-521	122	19	approach	approach	NOUN
ertr-521	122	20	to	to	PART
ertr-521	122	21	synthesize	synthesize	VERB
ertr-521	122	22	and	and	CCONJ
ertr-521	122	23	generate	generate	VERB
ertr-521	122	24	a	a	DET
ertr-521	122	25	hypothesis	hypothesis	NOUN
ertr-521	122	26	based	base	VERB
ertr-521	122	27	on	on	ADP
ertr-521	122	28	an	an	DET
ertr-521	122	29	incomplete	incomplete	ADJ
ertr-521	122	30	set	set	NOUN
ertr-521	122	31	of	of	ADP
ertr-521	122	32	information	information	NOUN
ertr-521	122	33	in	in	ADP
ertr-521	122	34	order	order	NOUN
ertr-521	122	35	to	to	PART
ertr-521	122	36	come	come	VERB
ertr-521	122	37	up	up	ADP
ertr-521	122	38	with	with	ADP
ertr-521	122	39	a	a	DET
ertr-521	122	40	potential	potential	ADJ
ertr-521	122	41	solution	solution	NOUN
ertr-521	122	42	for	for	ADP
ertr-521	122	43	further	further	ADJ
ertr-521	122	44	development	development	NOUN
ertr-521	122	45	.	.	PUNCT
ertr-521	123	1	we	we	PRON
ertr-521	123	2	introduced	introduce	VERB
ertr-521	123	3	two	two	NUM
ertr-521	123	4	types	type	NOUN
ertr-521	123	5	of	of	ADP
ertr-521	123	6	design	design	NOUN
ertr-521	123	7	method	method	NOUN
ertr-521	123	8	,	,	PUNCT
ertr-521	123	9	namely	namely	ADV
ertr-521	123	10	forecasting	forecasting	NOUN
ertr-521	123	11	and	and	CCONJ
ertr-521	123	12	storytelling	storytelling	NOUN
ertr-521	123	13	,	,	PUNCT
ertr-521	123	14	in	in	ADP
ertr-521	123	15	order	order	NOUN
ertr-521	123	16	to	to	PART
ertr-521	123	17	facilitate	facilitate	VERB
ertr-521	123	18	the	the	DET
ertr-521	123	19	generation	generation	NOUN
ertr-521	123	20	of	of	ADP
ertr-521	123	21	a	a	DET
ertr-521	123	22	vision	vision	NOUN
ertr-521	123	23	statement	statement	NOUN
ertr-521	123	24	.	.	PUNCT
ertr-521	124	1	each	each	DET
ertr-521	124	2	group	group	NOUN
ertr-521	124	3	needed	need	VERB
ertr-521	124	4	to	to	PART
ertr-521	124	5	envision	envision	VERB
ertr-521	124	6	trends	trend	NOUN
ertr-521	124	7	,	,	PUNCT
ertr-521	124	8	then	then	ADV
ertr-521	124	9	generate	generate	VERB
ertr-521	124	10	three	three	NUM
ertr-521	124	11	hypotheses	hypothesis	NOUN
ertr-521	124	12	and	and	CCONJ
ertr-521	124	13	create	create	VERB
ertr-521	124	14	visual	visual	ADJ
ertr-521	124	15	narratives	narrative	NOUN
ertr-521	124	16	that	that	PRON
ertr-521	124	17	could	could	AUX
ertr-521	124	18	effectively	effectively	ADV
ertr-521	124	19	communicate	communicate	VERB
ertr-521	124	20	the	the	DET
ertr-521	124	21	propositions	proposition	NOUN
ertr-521	124	22	to	to	PART
ertr-521	124	23	target	target	VERB
ertr-521	124	24	audiences	audience	NOUN
ertr-521	124	25	for	for	ADP
ertr-521	124	26	collecting	collect	VERB
ertr-521	124	27	feedback	feedback	NOUN
ertr-521	124	28	that	that	PRON
ertr-521	124	29	could	could	AUX
ertr-521	124	30	further	far	ADV
ertr-521	124	31	be	be	AUX
ertr-521	124	32	incorporated	incorporate	VERB
ertr-521	124	33	into	into	ADP
ertr-521	124	34	the	the	DET
ertr-521	124	35	next	next	ADJ
ertr-521	124	36	iteration	iteration	NOUN
ertr-521	124	37	(	(	PUNCT
ertr-521	124	38	figure	figure	NOUN
ertr-521	124	39	3	3	NUM
ertr-521	124	40	)	)	PUNCT
ertr-521	124	41	.	.	PUNCT
ertr-521	125	1	the	the	DET
ertr-521	125	2	result	result	NOUN
ertr-521	125	3	produced	produce	VERB
ertr-521	125	4	learning	learning	NOUN
ertr-521	125	5	and	and	CCONJ
ertr-521	125	6	reflection	reflection	NOUN
ertr-521	125	7	that	that	PRON
ertr-521	125	8	helped	help	VERB
ertr-521	125	9	the	the	DET
ertr-521	125	10	design	design	NOUN
ertr-521	125	11	team	team	NOUN
ertr-521	125	12	to	to	PART
ertr-521	125	13	make	make	VERB
ertr-521	125	14	informed	informed	ADJ
ertr-521	125	15	decisions	decision	NOUN
ertr-521	125	16	.	.	PUNCT
ertr-521	126	1	lastly	lastly	ADV
ertr-521	126	2	,	,	PUNCT
ertr-521	126	3	each	each	DET
ertr-521	126	4	group	group	NOUN
ertr-521	126	5	needed	need	VERB
ertr-521	126	6	to	to	PART
ertr-521	126	7	conclude	conclude	VERB
ertr-521	126	8	and	and	CCONJ
ertr-521	126	9	summarize	summarize	VERB
ertr-521	126	10	its	its	PRON
ertr-521	126	11	findings	finding	NOUN
ertr-521	126	12	into	into	ADP
ertr-521	126	13	a	a	DET
ertr-521	126	14	compelling	compelling	ADJ
ertr-521	126	15	vision	vision	NOUN
ertr-521	126	16	statement	statement	NOUN
ertr-521	126	17	with	with	ADP
ertr-521	126	18	the	the	DET
ertr-521	126	19	support	support	NOUN
ertr-521	126	20	of	of	ADP
ertr-521	126	21	visual	visual	ADJ
ertr-521	126	22	narratives	narrative	NOUN
ertr-521	126	23	such	such	ADJ
ertr-521	126	24	as	as	ADP
ertr-521	126	25	diagrams	diagram	NOUN
ertr-521	126	26	and	and	CCONJ
ertr-521	126	27	video	video	NOUN
ertr-521	126	28	sketching	sketching	NOUN
ertr-521	126	29	.	.	PUNCT
ertr-521	127	1	figure	figure	NOUN
ertr-521	127	2	3	3	NUM
ertr-521	127	3	shows	show	VERB
ertr-521	127	4	an	an	DET
ertr-521	127	5	example	example	NOUN
ertr-521	127	6	of	of	ADP
ertr-521	127	7	the	the	DET
ertr-521	127	8	vision	vision	NOUN
ertr-521	127	9	statement	statement	NOUN
ertr-521	127	10	and	and	CCONJ
ertr-521	127	11	the	the	DET
ertr-521	127	12	scenarios	scenario	NOUN
ertr-521	127	13	generated	generate	VERB
ertr-521	127	14	by	by	ADP
ertr-521	127	15	the	the	DET
ertr-521	127	16	student	student	NOUN
ertr-521	127	17	groups	group	NOUN
ertr-521	127	18	.	.	PUNCT
ertr-521	128	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	129	1	e	e	X
ertr-521	129	2	-	-	NOUN
ertr-521	129	3	review	review	NOUN
ertr-521	129	4	of	of	ADP
ertr-521	129	5	tourism	tourism	NOUN
ertr-521	129	6	research	research	NOUN
ertr-521	129	7	(	(	PUNCT
ertr-521	129	8	ertr	ertr	NOUN
ertr-521	129	9	)	)	PUNCT
ertr-521	129	10	,	,	PUNCT
ertr-521	129	11	vol	vol	NOUN
ertr-521	129	12	.	.	PROPN
ertr-521	129	13	17	17	NUM
ertr-521	129	14	,	,	PUNCT
ertr-521	129	15	no	no	INTJ
ertr-521	129	16	.	.	NOUN
ertr-521	129	17	3	3	NUM
ertr-521	129	18	,	,	PUNCT
ertr-521	129	19	2019	2019	NUM
ertr-521	129	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	129	21	359	359	NUM
ertr-521	129	22	figure	figure	NOUN
ertr-521	129	23	3	3	NUM
ertr-521	129	24	.	.	PUNCT
ertr-521	130	1	envisioning	envision	VERB
ertr-521	130	2	future	future	ADJ
ertr-521	130	3	scenarios	scenario	NOUN
ertr-521	130	4	reflection	reflection	VERB
ertr-521	130	5	on	on	ADP
ertr-521	130	6	stage	stage	NOUN
ertr-521	130	7	2	2	NUM
ertr-521	130	8	.	.	PUNCT
ertr-521	131	1	at	at	ADP
ertr-521	131	2	this	this	DET
ertr-521	131	3	stage	stage	NOUN
ertr-521	131	4	,	,	PUNCT
ertr-521	131	5	the	the	DET
ertr-521	131	6	student	student	NOUN
ertr-521	131	7	groups	group	NOUN
ertr-521	131	8	generated	generate	VERB
ertr-521	131	9	a	a	DET
ertr-521	131	10	wide	wide	ADJ
ertr-521	131	11	range	range	NOUN
ertr-521	131	12	of	of	ADP
ertr-521	131	13	innovative	innovative	ADJ
ertr-521	131	14	ideas	idea	NOUN
ertr-521	131	15	.	.	PUNCT
ertr-521	132	1	for	for	ADP
ertr-521	132	2	example	example	NOUN
ertr-521	132	3	,	,	PUNCT
ertr-521	132	4	the	the	DET
ertr-521	132	5	team	team	NOUN
ertr-521	132	6	that	that	PRON
ertr-521	132	7	focused	focus	VERB
ertr-521	132	8	on	on	ADP
ertr-521	132	9	relaxation	relaxation	NOUN
ertr-521	132	10	and	and	CCONJ
ertr-521	132	11	comfort	comfort	NOUN
ertr-521	132	12	suggested	suggest	VERB
ertr-521	132	13	that	that	SCONJ
ertr-521	132	14	guests	guest	NOUN
ertr-521	132	15	be	be	AUX
ertr-521	132	16	provided	provide	VERB
ertr-521	132	17	with	with	ADP
ertr-521	132	18	an	an	DET
ertr-521	132	19	in	in	ADP
ertr-521	132	20	-	-	PUNCT
ertr-521	132	21	room	room	NOUN
ertr-521	132	22	meditation	meditation	NOUN
ertr-521	132	23	space	space	NOUN
ertr-521	132	24	that	that	PRON
ertr-521	132	25	increased	increase	VERB
ertr-521	132	26	their	their	PRON
ertr-521	132	27	mental	mental	ADJ
ertr-521	132	28	wellness	wellness	NOUN
ertr-521	132	29	,	,	PUNCT
ertr-521	132	30	and	and	CCONJ
ertr-521	132	31	a	a	DET
ertr-521	132	32	smart	smart	ADJ
ertr-521	132	33	pillow	pillow	NOUN
ertr-521	132	34	that	that	PRON
ertr-521	132	35	keeps	keep	VERB
ertr-521	132	36	track	track	NOUN
ertr-521	132	37	of	of	ADP
ertr-521	132	38	guest	guest	NOUN
ertr-521	132	39	’s	’s	PART
ertr-521	132	40	sleeping	sleep	VERB
ertr-521	132	41	quality	quality	NOUN
ertr-521	132	42	.	.	PUNCT
ertr-521	133	1	another	another	DET
ertr-521	133	2	team	team	NOUN
ertr-521	133	3	that	that	PRON
ertr-521	133	4	focused	focus	VERB
ertr-521	133	5	on	on	ADP
ertr-521	133	6	novelty	novelty	NOUN
ertr-521	133	7	and	and	CCONJ
ertr-521	133	8	local	local	ADJ
ertr-521	133	9	experience	experience	NOUN
ertr-521	133	10	suggested	suggest	VERB
ertr-521	133	11	offering	offer	VERB
ertr-521	133	12	an	an	DET
ertr-521	133	13	interactive	interactive	ADJ
ertr-521	133	14	carpet	carpet	NOUN
ertr-521	133	15	which	which	PRON
ertr-521	133	16	would	would	AUX
ertr-521	133	17	allow	allow	VERB
ertr-521	133	18	guests	guest	NOUN
ertr-521	133	19	to	to	PART
ertr-521	133	20	discover	discover	VERB
ertr-521	133	21	local	local	ADJ
ertr-521	133	22	attractions	attraction	NOUN
ertr-521	133	23	.	.	PUNCT
ertr-521	134	1	the	the	DET
ertr-521	134	2	team	team	NOUN
ertr-521	134	3	that	that	PRON
ertr-521	134	4	focused	focus	VERB
ertr-521	134	5	on	on	ADP
ertr-521	134	6	caring	care	VERB
ertr-521	134	7	and	and	CCONJ
ertr-521	134	8	helpfulness	helpfulness	NOUN
ertr-521	134	9	advised	advise	VERB
ertr-521	134	10	the	the	DET
ertr-521	134	11	hotel	hotel	NOUN
ertr-521	134	12	to	to	PART
ertr-521	134	13	provide	provide	VERB
ertr-521	134	14	a	a	DET
ertr-521	134	15	portable	portable	ADJ
ertr-521	134	16	real	real	ADJ
ertr-521	134	17	-	-	PUNCT
ertr-521	134	18	time	time	NOUN
ertr-521	134	19	translator	translator	NOUN
ertr-521	134	20	and	and	CCONJ
ertr-521	134	21	cultural	cultural	ADJ
ertr-521	134	22	etiquette	etiquette	NOUN
ertr-521	134	23	tips	tip	NOUN
ertr-521	134	24	for	for	ADP
ertr-521	134	25	foreign	foreign	ADJ
ertr-521	134	26	guests	guest	NOUN
ertr-521	134	27	.	.	PUNCT
ertr-521	135	1	certainly	certainly	ADV
ertr-521	135	2	,	,	PUNCT
ertr-521	135	3	not	not	PART
ertr-521	135	4	all	all	DET
ertr-521	135	5	the	the	DET
ertr-521	135	6	ideas	idea	NOUN
ertr-521	135	7	were	be	AUX
ertr-521	135	8	feasible	feasible	ADJ
ertr-521	135	9	and	and	CCONJ
ertr-521	135	10	desirable	desirable	ADJ
ertr-521	135	11	.	.	PUNCT
ertr-521	136	1	nevertheless	nevertheless	ADV
ertr-521	136	2	,	,	PUNCT
ertr-521	136	3	the	the	DET
ertr-521	136	4	abductive	abductive	ADJ
ertr-521	136	5	design	design	NOUN
ertr-521	136	6	process	process	NOUN
ertr-521	136	7	requires	require	VERB
ertr-521	136	8	designers	designer	NOUN
ertr-521	136	9	to	to	PART
ertr-521	136	10	be	be	AUX
ertr-521	136	11	optimistic	optimistic	ADJ
ertr-521	136	12	and	and	CCONJ
ertr-521	136	13	embrace	embrace	VERB
ertr-521	136	14	ambiguity	ambiguity	NOUN
ertr-521	136	15	(	(	PUNCT
ertr-521	136	16	ideo	ideo	NOUN
ertr-521	136	17	,	,	PUNCT
ertr-521	136	18	2015	2015	NUM
ertr-521	136	19	)	)	PUNCT
ertr-521	136	20	.	.	PUNCT
ertr-521	137	1	the	the	DET
ertr-521	137	2	follow	follow	VERB
ertr-521	137	3	-	-	PUNCT
ertr-521	137	4	up	up	ADP
ertr-521	137	5	interviews	interview	NOUN
ertr-521	137	6	showed	show	VERB
ertr-521	137	7	that	that	SCONJ
ertr-521	137	8	students	student	NOUN
ertr-521	137	9	felt	feel	VERB
ertr-521	137	10	frustrated	frustrated	ADJ
ertr-521	137	11	because	because	SCONJ
ertr-521	137	12	of	of	ADP
ertr-521	137	13	the	the	DET
ertr-521	137	14	participants	participant	NOUN
ertr-521	137	15	’	'	PUNCT
ertr-521	137	16	diverse	diverse	ADJ
ertr-521	137	17	opinions	opinion	NOUN
ertr-521	137	18	,	,	PUNCT
ertr-521	137	19	and	and	CCONJ
ertr-521	137	20	thus	thus	ADV
ertr-521	137	21	the	the	DET
ertr-521	137	22	feedback	feedback	NOUN
ertr-521	137	23	cast	cast	VERB
ertr-521	137	24	doubt	doubt	NOUN
ertr-521	137	25	on	on	ADP
ertr-521	137	26	the	the	DET
ertr-521	137	27	validity	validity	NOUN
ertr-521	137	28	of	of	ADP
ertr-521	137	29	their	their	PRON
ertr-521	137	30	propositions	proposition	NOUN
ertr-521	137	31	.	.	PUNCT
ertr-521	138	1	furthermore	furthermore	ADV
ertr-521	138	2	,	,	PUNCT
ertr-521	138	3	the	the	DET
ertr-521	138	4	students	student	NOUN
ertr-521	138	5	confessed	confess	VERB
ertr-521	138	6	that	that	SCONJ
ertr-521	138	7	they	they	PRON
ertr-521	138	8	were	be	AUX
ertr-521	138	9	not	not	PART
ertr-521	138	10	familiar	familiar	ADJ
ertr-521	138	11	with	with	ADP
ertr-521	138	12	smart	smart	ADJ
ertr-521	138	13	technologies	technology	NOUN
ertr-521	138	14	,	,	PUNCT
ertr-521	138	15	and	and	CCONJ
ertr-521	138	16	thereby	thereby	ADV
ertr-521	138	17	were	be	AUX
ertr-521	138	18	not	not	PART
ertr-521	138	19	confident	confident	ADJ
ertr-521	138	20	about	about	ADP
ertr-521	138	21	developing	develop	VERB
ertr-521	138	22	their	their	PRON
ertr-521	138	23	ideas	idea	NOUN
ertr-521	138	24	.	.	PUNCT
ertr-521	139	1	the	the	DET
ertr-521	139	2	lack	lack	NOUN
ertr-521	139	3	of	of	ADP
ertr-521	139	4	creative	creative	ADJ
ertr-521	139	5	confidence	confidence	NOUN
ertr-521	139	6	may	may	AUX
ertr-521	139	7	explain	explain	VERB
ertr-521	139	8	why	why	SCONJ
ertr-521	139	9	students	student	NOUN
ertr-521	139	10	relied	rely	VERB
ertr-521	139	11	very	very	ADV
ertr-521	139	12	much	much	ADV
ertr-521	139	13	on	on	ADP
ertr-521	139	14	the	the	DET
ertr-521	139	15	feedback	feedback	NOUN
ertr-521	139	16	of	of	ADP
ertr-521	139	17	tutors	tutor	NOUN
ertr-521	139	18	and	and	CCONJ
ertr-521	139	19	experts	expert	NOUN
ertr-521	139	20	,	,	PUNCT
ertr-521	139	21	although	although	SCONJ
ertr-521	139	22	learning	learn	VERB
ertr-521	139	23	from	from	ADP
ertr-521	139	24	failure	failure	NOUN
ertr-521	139	25	is	be	AUX
ertr-521	139	26	considered	consider	VERB
ertr-521	139	27	to	to	PART
ertr-521	139	28	be	be	AUX
ertr-521	139	29	another	another	DET
ertr-521	139	30	designer	designer	NOUN
ertr-521	139	31	mindset	mindset	NOUN
ertr-521	139	32	.	.	PUNCT
ertr-521	140	1	designers	designer	NOUN
ertr-521	140	2	need	need	VERB
ertr-521	140	3	to	to	PART
ertr-521	140	4	learn	learn	VERB
ertr-521	140	5	how	how	SCONJ
ertr-521	140	6	to	to	PART
ertr-521	140	7	embrace	embrace	VERB
ertr-521	140	8	ambiguity	ambiguity	NOUN
ertr-521	140	9	because	because	SCONJ
ertr-521	140	10	they	they	PRON
ertr-521	140	11	will	will	AUX
ertr-521	140	12	not	not	PART
ertr-521	140	13	be	be	AUX
ertr-521	140	14	able	able	ADJ
ertr-521	140	15	to	to	PART
ertr-521	140	16	fully	fully	ADV
ertr-521	140	17	understand	understand	VERB
ertr-521	140	18	design	design	NOUN
ertr-521	140	19	problems	problem	NOUN
ertr-521	140	20	and	and	CCONJ
ertr-521	140	21	solutions	solution	NOUN
ertr-521	140	22	until	until	SCONJ
ertr-521	140	23	solutions	solution	NOUN
ertr-521	140	24	emerge	emerge	VERB
ertr-521	140	25	(	(	PUNCT
ertr-521	140	26	dorst	dorst	PROPN
ertr-521	140	27	&	&	CCONJ
ertr-521	140	28	cross	cross	PROPN
ertr-521	140	29	,	,	PUNCT
ertr-521	140	30	2001	2001	NUM
ertr-521	140	31	)	)	PUNCT
ertr-521	140	32	.	.	PUNCT
ertr-521	141	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	142	1	e	e	X
ertr-521	142	2	-	-	NOUN
ertr-521	142	3	review	review	NOUN
ertr-521	142	4	of	of	ADP
ertr-521	142	5	tourism	tourism	NOUN
ertr-521	142	6	research	research	NOUN
ertr-521	142	7	(	(	PUNCT
ertr-521	142	8	ertr	ertr	NOUN
ertr-521	142	9	)	)	PUNCT
ertr-521	142	10	,	,	PUNCT
ertr-521	142	11	vol	vol	NOUN
ertr-521	142	12	.	.	PROPN
ertr-521	142	13	17	17	NUM
ertr-521	142	14	,	,	PUNCT
ertr-521	142	15	no	no	INTJ
ertr-521	142	16	.	.	NOUN
ertr-521	142	17	3	3	NUM
ertr-521	142	18	,	,	PUNCT
ertr-521	142	19	2019	2019	NUM
ertr-521	142	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	142	21	360	360	NUM
ertr-521	142	22	learning	learn	VERB
ertr-521	142	23	how	how	SCONJ
ertr-521	142	24	to	to	PART
ertr-521	142	25	embrace	embrace	VERB
ertr-521	142	26	ambiguity	ambiguity	NOUN
ertr-521	142	27	requires	require	VERB
ertr-521	142	28	designers	designer	NOUN
ertr-521	142	29	to	to	PART
ertr-521	142	30	be	be	AUX
ertr-521	142	31	flexible	flexible	ADJ
ertr-521	142	32	and	and	CCONJ
ertr-521	142	33	open	open	ADJ
ertr-521	142	34	to	to	AUX
ertr-521	142	35	change	change	VERB
ertr-521	142	36	(	(	PUNCT
ertr-521	142	37	kelley	kelley	PROPN
ertr-521	142	38	&	&	CCONJ
ertr-521	142	39	kelley	kelley	PROPN
ertr-521	142	40	,	,	PUNCT
ertr-521	142	41	2013	2013	NUM
ertr-521	142	42	)	)	PUNCT
ertr-521	142	43	.	.	PUNCT
ertr-521	143	1	stage	stage	NOUN
ertr-521	143	2	3	3	NUM
ertr-521	143	3	–	–	PUNCT
ertr-521	143	4	enriching	enrich	VERB
ertr-521	143	5	smart	smart	ADJ
ertr-521	143	6	hospitality	hospitality	NOUN
ertr-521	143	7	propositions	proposition	NOUN
ertr-521	143	8	the	the	DET
ertr-521	143	9	last	last	ADJ
ertr-521	143	10	stage	stage	NOUN
ertr-521	143	11	was	be	AUX
ertr-521	143	12	a	a	DET
ertr-521	143	13	four	four	NUM
ertr-521	143	14	-	-	PUNCT
ertr-521	143	15	week	week	NOUN
ertr-521	143	16	exercise	exercise	NOUN
ertr-521	143	17	consisting	consist	VERB
ertr-521	143	18	of	of	ADP
ertr-521	143	19	co	co	VERB
ertr-521	143	20	-	-	ADJ
ertr-521	143	21	designing	designing	ADJ
ertr-521	143	22	tomorrow	tomorrow	NOUN
ertr-521	143	23	’s	’s	PART
ertr-521	143	24	guest	guest	NOUN
ertr-521	143	25	experience	experience	NOUN
ertr-521	143	26	based	base	VERB
ertr-521	143	27	on	on	ADP
ertr-521	143	28	the	the	DET
ertr-521	143	29	finalized	finalized	ADJ
ertr-521	143	30	vision	vision	NOUN
ertr-521	143	31	statement	statement	NOUN
ertr-521	143	32	compiled	compile	VERB
ertr-521	143	33	by	by	ADP
ertr-521	143	34	the	the	DET
ertr-521	143	35	participants	participant	NOUN
ertr-521	143	36	.	.	PUNCT
ertr-521	144	1	the	the	DET
ertr-521	144	2	goal	goal	NOUN
ertr-521	144	3	of	of	ADP
ertr-521	144	4	this	this	DET
ertr-521	144	5	stage	stage	NOUN
ertr-521	144	6	was	be	AUX
ertr-521	144	7	to	to	PART
ertr-521	144	8	engage	engage	VERB
ertr-521	144	9	participants	participant	NOUN
ertr-521	144	10	in	in	ADP
ertr-521	144	11	the	the	DET
ertr-521	144	12	co	co	NOUN
ertr-521	144	13	-	-	NOUN
ertr-521	144	14	design	design	ADJ
ertr-521	144	15	development	development	NOUN
ertr-521	144	16	processes	process	NOUN
ertr-521	144	17	so	so	SCONJ
ertr-521	144	18	the	the	DET
ertr-521	144	19	design	design	NOUN
ertr-521	144	20	propositions	proposition	NOUN
ertr-521	144	21	could	could	AUX
ertr-521	144	22	satisfy	satisfy	VERB
ertr-521	144	23	the	the	DET
ertr-521	144	24	needs	need	NOUN
ertr-521	144	25	and	and	CCONJ
ertr-521	144	26	wants	want	VERB
ertr-521	144	27	of	of	ADP
ertr-521	144	28	target	target	NOUN
ertr-521	144	29	guests	guest	NOUN
ertr-521	144	30	.	.	PUNCT
ertr-521	145	1	since	since	SCONJ
ertr-521	145	2	smart	smart	ADJ
ertr-521	145	3	hospitality	hospitality	NOUN
ertr-521	145	4	often	often	ADV
ertr-521	145	5	involves	involve	VERB
ertr-521	145	6	services	service	NOUN
ertr-521	145	7	,	,	PUNCT
ertr-521	145	8	stakeholders	stakeholder	NOUN
ertr-521	145	9	,	,	PUNCT
ertr-521	145	10	and	and	CCONJ
ertr-521	145	11	a	a	DET
ertr-521	145	12	complex	complex	ADJ
ertr-521	145	13	ecosystem	ecosystem	NOUN
ertr-521	145	14	(	(	PUNCT
ertr-521	145	15	leonidis	leonidi	NOUN
ertr-521	145	16	et	et	PROPN
ertr-521	145	17	al	al	PROPN
ertr-521	145	18	.	.	PROPN
ertr-521	145	19	,	,	PUNCT
ertr-521	145	20	2013	2013	NUM
ertr-521	145	21	)	)	PUNCT
ertr-521	145	22	,	,	PUNCT
ertr-521	145	23	design	design	NOUN
ertr-521	145	24	teams	team	NOUN
ertr-521	145	25	need	need	VERB
ertr-521	145	26	to	to	PART
ertr-521	145	27	facilitate	facilitate	VERB
ertr-521	145	28	different	different	ADJ
ertr-521	145	29	co	co	NOUN
ertr-521	145	30	-	-	NOUN
ertr-521	145	31	design	design	ADJ
ertr-521	145	32	workshops	workshop	NOUN
ertr-521	145	33	in	in	ADP
ertr-521	145	34	order	order	NOUN
ertr-521	145	35	to	to	PART
ertr-521	145	36	address	address	VERB
ertr-521	145	37	design	design	NOUN
ertr-521	145	38	issues	issue	NOUN
ertr-521	145	39	at	at	ADP
ertr-521	145	40	different	different	ADJ
ertr-521	145	41	levels	level	NOUN
ertr-521	145	42	of	of	ADP
ertr-521	145	43	granularity	granularity	NOUN
ertr-521	145	44	.	.	PUNCT
ertr-521	146	1	therefore	therefore	ADV
ertr-521	146	2	,	,	PUNCT
ertr-521	146	3	a	a	DET
ertr-521	146	4	lecture	lecture	NOUN
ertr-521	146	5	on	on	ADP
ertr-521	146	6	co	co	ADJ
ertr-521	146	7	-	-	NOUN
ertr-521	146	8	design	design	ADJ
ertr-521	146	9	methods	method	NOUN
ertr-521	146	10	was	be	AUX
ertr-521	146	11	provided	provide	VERB
ertr-521	146	12	to	to	ADP
ertr-521	146	13	students	student	NOUN
ertr-521	146	14	to	to	PART
ertr-521	146	15	introduce	introduce	VERB
ertr-521	146	16	different	different	ADJ
ertr-521	146	17	co	co	NOUN
ertr-521	146	18	-	-	NOUN
ertr-521	146	19	design	design	ADJ
ertr-521	146	20	methods	method	NOUN
ertr-521	146	21	,	,	PUNCT
ertr-521	146	22	such	such	ADJ
ertr-521	146	23	as	as	ADP
ertr-521	146	24	narration	narration	NOUN
ertr-521	146	25	,	,	PUNCT
ertr-521	146	26	creation	creation	NOUN
ertr-521	146	27	,	,	PUNCT
ertr-521	146	28	prioritization	prioritization	NOUN
ertr-521	146	29	,	,	PUNCT
ertr-521	146	30	and	and	CCONJ
ertr-521	146	31	contextualization	contextualization	NOUN
ertr-521	146	32	,	,	PUNCT
ertr-521	146	33	relevant	relevant	ADJ
ertr-521	146	34	to	to	PART
ertr-521	146	35	design	design	VERB
ertr-521	146	36	development	development	NOUN
ertr-521	146	37	.	.	PUNCT
ertr-521	147	1	the	the	DET
ertr-521	147	2	design	design	NOUN
ertr-521	147	3	team	team	NOUN
ertr-521	147	4	needed	need	VERB
ertr-521	147	5	to	to	PART
ertr-521	147	6	identify	identify	VERB
ertr-521	147	7	appropriate	appropriate	ADJ
ertr-521	147	8	co	co	NOUN
ertr-521	147	9	-	-	NOUN
ertr-521	147	10	design	design	ADJ
ertr-521	147	11	workshops	workshop	NOUN
ertr-521	147	12	for	for	ADP
ertr-521	147	13	the	the	DET
ertr-521	147	14	development	development	NOUN
ertr-521	147	15	of	of	ADP
ertr-521	147	16	their	their	PRON
ertr-521	147	17	projects	project	NOUN
ertr-521	147	18	.	.	PUNCT
ertr-521	148	1	from	from	ADP
ertr-521	148	2	a	a	DET
ertr-521	148	3	macro	macro	ADJ
ertr-521	148	4	-	-	NOUN
ertr-521	148	5	level	level	NOUN
ertr-521	148	6	perspective	perspective	NOUN
ertr-521	148	7	,	,	PUNCT
ertr-521	148	8	co	co	NOUN
ertr-521	148	9	-	-	NOUN
ertr-521	148	10	design	design	ADJ
ertr-521	148	11	workshops	workshop	NOUN
ertr-521	148	12	involve	involve	VERB
ertr-521	148	13	prototyping	prototyping	NOUN
ertr-521	148	14	solutions	solution	NOUN
ertr-521	148	15	,	,	PUNCT
ertr-521	148	16	so	so	CCONJ
ertr-521	148	17	the	the	DET
ertr-521	148	18	final	final	ADJ
ertr-521	148	19	proposition	proposition	NOUN
ertr-521	148	20	is	be	AUX
ertr-521	148	21	desirable	desirable	ADJ
ertr-521	148	22	(	(	PUNCT
ertr-521	148	23	human	human	ADJ
ertr-521	148	24	values	value	NOUN
ertr-521	148	25	)	)	PUNCT
ertr-521	148	26	,	,	PUNCT
ertr-521	148	27	viable	viable	ADJ
ertr-521	148	28	(	(	PUNCT
ertr-521	148	29	business	business	NOUN
ertr-521	148	30	values	value	NOUN
ertr-521	148	31	)	)	PUNCT
ertr-521	148	32	,	,	PUNCT
ertr-521	148	33	and	and	CCONJ
ertr-521	148	34	feasible	feasible	ADJ
ertr-521	148	35	(	(	PUNCT
ertr-521	148	36	technology	technology	NOUN
ertr-521	148	37	values	value	NOUN
ertr-521	148	38	)	)	PUNCT
ertr-521	148	39	.	.	PUNCT
ertr-521	149	1	in	in	ADP
ertr-521	149	2	contrast	contrast	NOUN
ertr-521	149	3	,	,	PUNCT
ertr-521	149	4	designing	design	VERB
ertr-521	149	5	at	at	ADP
ertr-521	149	6	the	the	DET
ertr-521	149	7	micro	micro	NOUN
ertr-521	149	8	-	-	NOUN
ertr-521	149	9	level	level	NOUN
ertr-521	149	10	involves	involve	VERB
ertr-521	149	11	experience	experience	NOUN
ertr-521	149	12	prototyping	prototyping	NOUN
ertr-521	149	13	and	and	CCONJ
ertr-521	149	14	interface	interface	NOUN
ertr-521	149	15	design	design	NOUN
ertr-521	149	16	(	(	PUNCT
ertr-521	149	17	i.e.	i.e.	X
ertr-521	149	18	,	,	PUNCT
ertr-521	149	19	experience	experience	NOUN
ertr-521	149	20	and	and	CCONJ
ertr-521	149	21	usability	usability	NOUN
ertr-521	149	22	testing	testing	NOUN
ertr-521	149	23	)	)	PUNCT
ertr-521	149	24	on	on	ADP
ertr-521	149	25	specific	specific	ADJ
ertr-521	149	26	touchpoints	touchpoint	NOUN
ertr-521	149	27	.	.	PUNCT
ertr-521	150	1	therefore	therefore	ADV
ertr-521	150	2	,	,	PUNCT
ertr-521	150	3	the	the	DET
ertr-521	150	4	design	design	NOUN
ertr-521	150	5	team	team	NOUN
ertr-521	150	6	needs	need	VERB
ertr-521	150	7	to	to	PART
ertr-521	150	8	have	have	VERB
ertr-521	150	9	a	a	DET
ertr-521	150	10	throughout	throughout	ADJ
ertr-521	150	11	understanding	understanding	NOUN
ertr-521	150	12	of	of	ADP
ertr-521	150	13	the	the	DET
ertr-521	150	14	design	design	NOUN
ertr-521	150	15	propositions	proposition	NOUN
ertr-521	150	16	so	so	SCONJ
ertr-521	150	17	that	that	SCONJ
ertr-521	150	18	key	key	ADJ
ertr-521	150	19	moments	moment	NOUN
ertr-521	150	20	and	and	CCONJ
ertr-521	150	21	benefits	benefit	NOUN
ertr-521	150	22	can	can	AUX
ertr-521	150	23	be	be	AUX
ertr-521	150	24	identified	identify	VERB
ertr-521	150	25	,	,	PUNCT
ertr-521	150	26	and	and	CCONJ
ertr-521	150	27	design	design	NOUN
ertr-521	150	28	criteria	criterion	NOUN
ertr-521	150	29	can	can	AUX
ertr-521	150	30	be	be	AUX
ertr-521	150	31	addressed	address	VERB
ertr-521	150	32	with	with	ADP
ertr-521	150	33	appropriate	appropriate	ADJ
ertr-521	150	34	prototyping	prototyping	NOUN
ertr-521	150	35	methods	method	NOUN
ertr-521	150	36	.	.	PUNCT
ertr-521	151	1	final	final	ADJ
ertr-521	151	2	demo	demo	NOUN
ertr-521	151	3	day	day	NOUN
ertr-521	151	4	presentation	presentation	NOUN
ertr-521	151	5	.	.	PUNCT
ertr-521	152	1	the	the	DET
ertr-521	152	2	subject	subject	NOUN
ertr-521	152	3	ended	end	VERB
ertr-521	152	4	with	with	ADP
ertr-521	152	5	a	a	DET
ertr-521	152	6	demo	demo	NOUN
ertr-521	152	7	session	session	NOUN
ertr-521	152	8	in	in	ADP
ertr-521	152	9	which	which	PRON
ertr-521	152	10	students	student	NOUN
ertr-521	152	11	presented	present	VERB
ertr-521	152	12	their	their	PRON
ertr-521	152	13	final	final	ADJ
ertr-521	152	14	propositions	proposition	NOUN
ertr-521	152	15	through	through	ADP
ertr-521	152	16	visual	visual	ADJ
ertr-521	152	17	and	and	CCONJ
ertr-521	152	18	textual	textual	ADJ
ertr-521	152	19	means	mean	NOUN
ertr-521	152	20	.	.	PUNCT
ertr-521	153	1	the	the	DET
ertr-521	153	2	presentation	presentation	NOUN
ertr-521	153	3	was	be	AUX
ertr-521	153	4	conducted	conduct	VERB
ertr-521	153	5	in	in	ADP
ertr-521	153	6	a	a	DET
ertr-521	153	7	demonstration	demonstration	NOUN
ertr-521	153	8	booth	booth	NOUN
ertr-521	153	9	format	format	NOUN
ertr-521	153	10	.	.	PUNCT
ertr-521	154	1	since	since	SCONJ
ertr-521	154	2	smart	smart	ADJ
ertr-521	154	3	hospitality	hospitality	NOUN
ertr-521	154	4	solutions	solution	NOUN
ertr-521	154	5	involve	involve	VERB
ertr-521	154	6	both	both	DET
ertr-521	154	7	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-521	154	8	e	e	NOUN
ertr-521	154	9	-	-	NOUN
ertr-521	154	10	review	review	NOUN
ertr-521	154	11	of	of	ADP
ertr-521	154	12	tourism	tourism	NOUN
ertr-521	154	13	research	research	NOUN
ertr-521	154	14	(	(	PUNCT
ertr-521	154	15	ertr	ertr	NOUN
ertr-521	154	16	)	)	PUNCT
ertr-521	154	17	,	,	PUNCT
ertr-521	154	18	vol	vol	NOUN
ertr-521	154	19	.	.	PROPN
ertr-521	154	20	17	17	NUM
ertr-521	154	21	,	,	PUNCT
ertr-521	154	22	no	no	INTJ
ertr-521	154	23	.	.	NOUN
ertr-521	154	24	3	3	NUM
ertr-521	154	25	,	,	PUNCT
ertr-521	154	26	2019	2019	NUM
ertr-521	154	27	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	154	28	361	361	NUM
ertr-521	154	29	information	information	NOUN
ertr-521	154	30	systems	system	NOUN
ertr-521	154	31	and	and	CCONJ
ertr-521	154	32	touchpoints	touchpoint	NOUN
ertr-521	154	33	,	,	PUNCT
ertr-521	154	34	the	the	DET
ertr-521	154	35	presentation	presentation	NOUN
ertr-521	154	36	involved	involve	VERB
ertr-521	154	37	different	different	ADJ
ertr-521	154	38	narratives	narrative	NOUN
ertr-521	154	39	illustrating	illustrate	VERB
ertr-521	154	40	the	the	DET
ertr-521	154	41	complexity	complexity	NOUN
ertr-521	154	42	of	of	ADP
ertr-521	154	43	the	the	DET
ertr-521	154	44	services	service	NOUN
ertr-521	154	45	.	.	PUNCT
ertr-521	155	1	here	here	ADV
ertr-521	155	2	,	,	PUNCT
ertr-521	155	3	the	the	DET
ertr-521	155	4	designers	designer	NOUN
ertr-521	155	5	became	become	VERB
ertr-521	155	6	communicators	communicator	NOUN
ertr-521	155	7	advocating	advocate	VERB
ertr-521	155	8	and	and	CCONJ
ertr-521	155	9	demonstrating	demonstrate	VERB
ertr-521	155	10	the	the	DET
ertr-521	155	11	values	value	NOUN
ertr-521	155	12	of	of	ADP
ertr-521	155	13	their	their	PRON
ertr-521	155	14	design	design	NOUN
ertr-521	155	15	propositions	proposition	NOUN
ertr-521	155	16	to	to	ADP
ertr-521	155	17	the	the	DET
ertr-521	155	18	audience	audience	NOUN
ertr-521	155	19	.	.	PUNCT
ertr-521	156	1	design	design	NOUN
ertr-521	156	2	artifacts	artifact	NOUN
ertr-521	156	3	,	,	PUNCT
ertr-521	156	4	such	such	ADJ
ertr-521	156	5	as	as	ADP
ertr-521	156	6	persona	persona	NOUN
ertr-521	156	7	,	,	PUNCT
ertr-521	156	8	journey	journey	NOUN
ertr-521	156	9	mapping	mapping	NOUN
ertr-521	156	10	,	,	PUNCT
ertr-521	156	11	service	service	NOUN
ertr-521	156	12	blueprint	blueprint	NOUN
ertr-521	156	13	,	,	PUNCT
ertr-521	156	14	stakeholder	stakeholder	NOUN
ertr-521	156	15	mapping	mapping	NOUN
ertr-521	156	16	,	,	PUNCT
ertr-521	156	17	system	system	NOUN
ertr-521	156	18	diagrams	diagram	NOUN
ertr-521	156	19	,	,	PUNCT
ertr-521	156	20	scenarios	scenario	NOUN
ertr-521	156	21	,	,	PUNCT
ertr-521	156	22	videos	video	NOUN
ertr-521	156	23	,	,	PUNCT
ertr-521	156	24	and	and	CCONJ
ertr-521	156	25	interactive	interactive	ADJ
ertr-521	156	26	prototypes	prototype	NOUN
ertr-521	156	27	,	,	PUNCT
ertr-521	156	28	were	be	AUX
ertr-521	156	29	used	use	VERB
ertr-521	156	30	to	to	PART
ertr-521	156	31	communicate	communicate	VERB
ertr-521	156	32	the	the	DET
ertr-521	156	33	final	final	ADJ
ertr-521	156	34	propositions	proposition	NOUN
ertr-521	156	35	.	.	PUNCT
ertr-521	157	1	here	here	ADV
ertr-521	157	2	,	,	PUNCT
ertr-521	157	3	we	we	PRON
ertr-521	157	4	provide	provide	VERB
ertr-521	157	5	two	two	NUM
ertr-521	157	6	representative	representative	ADJ
ertr-521	157	7	projects	project	NOUN
ertr-521	157	8	that	that	PRON
ertr-521	157	9	demonstrate	demonstrate	VERB
ertr-521	157	10	how	how	SCONJ
ertr-521	157	11	smart	smart	ADJ
ertr-521	157	12	hospitality	hospitality	NOUN
ertr-521	157	13	can	can	AUX
ertr-521	157	14	enhance	enhance	VERB
ertr-521	157	15	the	the	DET
ertr-521	157	16	guest	guest	NOUN
ertr-521	157	17	experience	experience	NOUN
ertr-521	157	18	.	.	PUNCT
ertr-521	158	1	the	the	DET
ertr-521	158	2	first	first	ADJ
ertr-521	158	3	project	project	NOUN
ertr-521	158	4	,	,	PUNCT
ertr-521	158	5	“	"	PUNCT
ertr-521	158	6	me	i	PRON
ertr-521	158	7	time	time	NOUN
ertr-521	158	8	&	&	CCONJ
ertr-521	158	9	we	we	PRON
ertr-521	158	10	time	time	VERB
ertr-521	158	11	,	,	PUNCT
ertr-521	158	12	”	"	PUNCT
ertr-521	158	13	enables	enable	VERB
ertr-521	158	14	personal	personal	ADJ
ertr-521	158	15	time	time	NOUN
ertr-521	158	16	and	and	CCONJ
ertr-521	158	17	creates	create	VERB
ertr-521	158	18	a	a	DET
ertr-521	158	19	close	close	ADJ
ertr-521	158	20	relationship	relationship	NOUN
ertr-521	158	21	between	between	ADP
ertr-521	158	22	senior	senior	ADJ
ertr-521	158	23	and	and	CCONJ
ertr-521	158	24	young	young	ADJ
ertr-521	158	25	family	family	NOUN
ertr-521	158	26	members	member	NOUN
ertr-521	158	27	(	(	PUNCT
ertr-521	158	28	figure	figure	NOUN
ertr-521	158	29	4	4	NUM
ertr-521	158	30	)	)	PUNCT
ertr-521	158	31	.	.	PUNCT
ertr-521	159	1	with	with	ADP
ertr-521	159	2	the	the	DET
ertr-521	159	3	“	"	PUNCT
ertr-521	159	4	me	me	PROPN
ertr-521	159	5	time	time	NOUN
ertr-521	159	6	”	"	PUNCT
ertr-521	159	7	mode	mode	NOUN
ertr-521	159	8	,	,	PUNCT
ertr-521	159	9	guests	guest	NOUN
ertr-521	159	10	can	can	AUX
ertr-521	159	11	enjoy	enjoy	VERB
ertr-521	159	12	hotel	hotel	NOUN
ertr-521	159	13	services	service	NOUN
ertr-521	159	14	and	and	CCONJ
ertr-521	159	15	facilities	facility	NOUN
ertr-521	159	16	without	without	ADP
ertr-521	159	17	disturbing	disturb	VERB
ertr-521	159	18	others	other	NOUN
ertr-521	159	19	;	;	PUNCT
ertr-521	159	20	for	for	ADP
ertr-521	159	21	instance	instance	NOUN
ertr-521	159	22	,	,	PUNCT
ertr-521	159	23	the	the	DET
ertr-521	159	24	solution	solution	NOUN
ertr-521	159	25	suggested	suggest	VERB
ertr-521	159	26	a	a	DET
ertr-521	159	27	smart	smart	ADJ
ertr-521	159	28	pillow	pillow	NOUN
ertr-521	159	29	to	to	PART
ertr-521	159	30	create	create	VERB
ertr-521	159	31	a	a	DET
ertr-521	159	32	personal	personal	ADJ
ertr-521	159	33	space	space	NOUN
ertr-521	159	34	for	for	ADP
ertr-521	159	35	a	a	DET
ertr-521	159	36	better	well	ADJ
ertr-521	159	37	night	night	NOUN
ertr-521	159	38	’s	’s	PART
ertr-521	159	39	sleep	sleep	NOUN
ertr-521	159	40	(	(	PUNCT
ertr-521	159	41	e.g.	e.g.	ADV
ertr-521	159	42	,	,	PUNCT
ertr-521	159	43	the	the	DET
ertr-521	159	44	pillow	pillow	NOUN
ertr-521	159	45	would	would	AUX
ertr-521	159	46	track	track	VERB
ertr-521	159	47	sleep	sleep	NOUN
ertr-521	159	48	and	and	CCONJ
ertr-521	159	49	serve	serve	VERB
ertr-521	159	50	as	as	ADP
ertr-521	159	51	a	a	DET
ertr-521	159	52	personalized	personalized	ADJ
ertr-521	159	53	alarm	alarm	NOUN
ertr-521	159	54	clock	clock	NOUN
ertr-521	159	55	)	)	PUNCT
ertr-521	159	56	.	.	PUNCT
ertr-521	160	1	the	the	DET
ertr-521	160	2	“	"	PUNCT
ertr-521	160	3	we	we	PRON
ertr-521	160	4	time	time	VERB
ertr-521	160	5	”	"	PUNCT
ertr-521	160	6	mode	mode	NOUN
ertr-521	160	7	,	,	PUNCT
ertr-521	160	8	on	on	ADP
ertr-521	160	9	the	the	DET
ertr-521	160	10	other	other	ADJ
ertr-521	160	11	hand	hand	NOUN
ertr-521	160	12	,	,	PUNCT
ertr-521	160	13	proposes	propose	VERB
ertr-521	160	14	activities	activity	NOUN
ertr-521	160	15	that	that	PRON
ertr-521	160	16	encourage	encourage	VERB
ertr-521	160	17	family	family	NOUN
ertr-521	160	18	and	and	CCONJ
ertr-521	160	19	social	social	ADJ
ertr-521	160	20	interaction	interaction	NOUN
ertr-521	160	21	.	.	PUNCT
ertr-521	161	1	for	for	ADP
ertr-521	161	2	instance	instance	NOUN
ertr-521	161	3	,	,	PUNCT
ertr-521	161	4	the	the	DET
ertr-521	161	5	project	project	NOUN
ertr-521	161	6	suggests	suggest	VERB
ertr-521	161	7	that	that	SCONJ
ertr-521	161	8	family	family	NOUN
ertr-521	161	9	members	member	NOUN
ertr-521	161	10	can	can	AUX
ertr-521	161	11	retouch	retouch	X
ertr-521	161	12	,	,	PUNCT
ertr-521	161	13	create	create	VERB
ertr-521	161	14	,	,	PUNCT
ertr-521	161	15	and	and	CCONJ
ertr-521	161	16	print	print	VERB
ertr-521	161	17	out	out	ADP
ertr-521	161	18	photos	photo	NOUN
ertr-521	161	19	taken	take	VERB
ertr-521	161	20	from	from	ADP
ertr-521	161	21	the	the	DET
ertr-521	161	22	journey	journey	NOUN
ertr-521	161	23	with	with	ADP
ertr-521	161	24	a	a	DET
ertr-521	161	25	smart	smart	ADJ
ertr-521	161	26	tv	tv	NOUN
ertr-521	161	27	entertainment	entertainment	NOUN
ertr-521	161	28	unit	unit	NOUN
ertr-521	161	29	.	.	PUNCT
ertr-521	162	1	ultimately	ultimately	ADV
ertr-521	162	2	,	,	PUNCT
ertr-521	162	3	the	the	DET
ertr-521	162	4	project	project	NOUN
ertr-521	162	5	addresses	address	VERB
ertr-521	162	6	three	three	NUM
ertr-521	162	7	important	important	ADJ
ertr-521	162	8	experience	experience	NOUN
ertr-521	162	9	design	design	NOUN
ertr-521	162	10	criteria	criterion	NOUN
ertr-521	162	11	,	,	PUNCT
ertr-521	162	12	namely	namely	ADV
ertr-521	162	13	,	,	PUNCT
ertr-521	162	14	a	a	DET
ertr-521	162	15	sense	sense	NOUN
ertr-521	162	16	of	of	ADP
ertr-521	162	17	autonomy	autonomy	NOUN
ertr-521	162	18	,	,	PUNCT
ertr-521	162	19	privacy	privacy	NOUN
ertr-521	162	20	,	,	PUNCT
ertr-521	162	21	and	and	CCONJ
ertr-521	162	22	relatedness	relatedness	NOUN
ertr-521	162	23	.	.	PUNCT
ertr-521	163	1	figure	figure	NOUN
ertr-521	163	2	4	4	NUM
ertr-521	163	3	provided	provide	VERB
ertr-521	163	4	an	an	DET
ertr-521	163	5	overview	overview	NOUN
ertr-521	163	6	of	of	ADP
ertr-521	163	7	the	the	DET
ertr-521	163	8	artifacts	artifact	NOUN
ertr-521	163	9	and	and	CCONJ
ertr-521	163	10	processes	process	NOUN
ertr-521	163	11	involved	involve	VERB
ertr-521	163	12	in	in	ADP
ertr-521	163	13	the	the	DET
ertr-521	163	14	development	development	NOUN
ertr-521	163	15	of	of	ADP
ertr-521	163	16	the	the	DET
ertr-521	163	17	solution	solution	NOUN
ertr-521	163	18	.	.	PUNCT
ertr-521	164	1	figure	figure	NOUN
ertr-521	164	2	4	4	NUM
ertr-521	164	3	.	.	PUNCT
ertr-521	165	1	we	we	PRON
ertr-521	165	2	time	time	VERB
ertr-521	165	3	and	and	CCONJ
ertr-521	165	4	me	i	PRON
ertr-521	165	5	time	time	VERB
ertr-521	166	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	166	2	e	e	NOUN
ertr-521	166	3	-	-	NOUN
ertr-521	166	4	review	review	NOUN
ertr-521	166	5	of	of	ADP
ertr-521	166	6	tourism	tourism	NOUN
ertr-521	166	7	research	research	NOUN
ertr-521	166	8	(	(	PUNCT
ertr-521	166	9	ertr	ertr	NOUN
ertr-521	166	10	)	)	PUNCT
ertr-521	166	11	,	,	PUNCT
ertr-521	166	12	vol	vol	NOUN
ertr-521	166	13	.	.	PROPN
ertr-521	166	14	17	17	NUM
ertr-521	166	15	,	,	PUNCT
ertr-521	166	16	no	no	INTJ
ertr-521	166	17	.	.	NOUN
ertr-521	166	18	3	3	NUM
ertr-521	166	19	,	,	PUNCT
ertr-521	166	20	2019	2019	NUM
ertr-521	166	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	166	22	362	362	NUM
ertr-521	166	23	the	the	DET
ertr-521	166	24	second	second	ADJ
ertr-521	166	25	project	project	NOUN
ertr-521	166	26	,	,	PUNCT
ertr-521	166	27	titled	title	VERB
ertr-521	166	28	“	"	PUNCT
ertr-521	166	29	serene	serene	ADJ
ertr-521	166	30	slumber	slumber	NOUN
ertr-521	166	31	,	,	PUNCT
ertr-521	166	32	”	"	PUNCT
ertr-521	166	33	proposed	propose	VERB
ertr-521	166	34	helping	help	VERB
ertr-521	166	35	business	business	NOUN
ertr-521	166	36	travelers	traveler	NOUN
ertr-521	166	37	have	have	VERB
ertr-521	166	38	a	a	DET
ertr-521	166	39	relaxing	relaxing	ADJ
ertr-521	166	40	night	night	NOUN
ertr-521	166	41	and	and	CCONJ
ertr-521	166	42	prevent	prevent	VERB
ertr-521	166	43	jet	jet	NOUN
ertr-521	166	44	lag	lag	NOUN
ertr-521	166	45	by	by	ADP
ertr-521	166	46	indulging	indulge	VERB
ertr-521	166	47	themselves	themselves	PRON
ertr-521	166	48	with	with	ADP
ertr-521	166	49	a	a	DET
ertr-521	166	50	chinese	chinese	ADJ
ertr-521	166	51	herbal	herbal	ADJ
ertr-521	166	52	treatment	treatment	NOUN
ertr-521	166	53	(	(	PUNCT
ertr-521	166	54	e.g.	e.g.	ADV
ertr-521	166	55	,	,	PUNCT
ertr-521	166	56	herbal	herbal	ADJ
ertr-521	166	57	tea	tea	NOUN
ertr-521	166	58	for	for	ADP
ertr-521	166	59	relaxation	relaxation	NOUN
ertr-521	166	60	)	)	PUNCT
ertr-521	166	61	.	.	PUNCT
ertr-521	167	1	guests	guest	NOUN
ertr-521	167	2	suffering	suffer	VERB
ertr-521	167	3	from	from	ADP
ertr-521	167	4	stress	stress	NOUN
ertr-521	167	5	,	,	PUNCT
ertr-521	167	6	jet	jet	NOUN
ertr-521	167	7	lag	lag	NOUN
ertr-521	167	8	,	,	PUNCT
ertr-521	167	9	or	or	CCONJ
ertr-521	167	10	insomnia	insomnia	NOUN
ertr-521	167	11	could	could	AUX
ertr-521	167	12	select	select	VERB
ertr-521	167	13	a	a	DET
ertr-521	167	14	favorable	favorable	ADJ
ertr-521	167	15	way	way	NOUN
ertr-521	167	16	to	to	PART
ertr-521	167	17	release	release	VERB
ertr-521	167	18	stress	stress	NOUN
ertr-521	167	19	with	with	ADP
ertr-521	167	20	various	various	ADJ
ertr-521	167	21	programmed	program	VERB
ertr-521	167	22	smart	smart	ADJ
ertr-521	167	23	home	home	NOUN
ertr-521	167	24	appliances	appliance	NOUN
ertr-521	167	25	such	such	ADJ
ertr-521	167	26	as	as	ADP
ertr-521	167	27	lighting	lighting	NOUN
ertr-521	167	28	,	,	PUNCT
ertr-521	167	29	room	room	NOUN
ertr-521	167	30	temperature	temperature	NOUN
ertr-521	167	31	,	,	PUNCT
ertr-521	167	32	shower	shower	NOUN
ertr-521	167	33	,	,	PUNCT
ertr-521	167	34	curtains	curtain	NOUN
ertr-521	167	35	,	,	PUNCT
ertr-521	167	36	and	and	CCONJ
ertr-521	167	37	personalized	personalized	ADJ
ertr-521	167	38	music	music	NOUN
ertr-521	167	39	.	.	PUNCT
ertr-521	168	1	guests	guest	NOUN
ertr-521	168	2	would	would	AUX
ertr-521	168	3	receive	receive	VERB
ertr-521	168	4	personalized	personalized	ADJ
ertr-521	168	5	recommendations	recommendation	NOUN
ertr-521	168	6	for	for	ADP
ertr-521	168	7	better	well	ADJ
ertr-521	168	8	sleep	sleep	NOUN
ertr-521	168	9	quality	quality	NOUN
ertr-521	168	10	.	.	PUNCT
ertr-521	169	1	similar	similar	ADJ
ertr-521	169	2	to	to	ADP
ertr-521	169	3	other	other	ADJ
ertr-521	169	4	projects	project	NOUN
ertr-521	169	5	,	,	PUNCT
ertr-521	169	6	the	the	DET
ertr-521	169	7	students	student	NOUN
ertr-521	169	8	used	use	VERB
ertr-521	169	9	several	several	ADJ
ertr-521	169	10	design	design	NOUN
ertr-521	169	11	visualization	visualization	NOUN
ertr-521	169	12	tools	tool	NOUN
ertr-521	169	13	to	to	PART
ertr-521	169	14	communicate	communicate	VERB
ertr-521	169	15	their	their	PRON
ertr-521	169	16	propositions	proposition	NOUN
ertr-521	169	17	(	(	PUNCT
ertr-521	169	18	figure	figure	NOUN
ertr-521	169	19	5	5	NUM
ertr-521	169	20	)	)	PUNCT
ertr-521	169	21	.	.	PUNCT
ertr-521	170	1	figure	figure	NOUN
ertr-521	170	2	5	5	NUM
ertr-521	170	3	.	.	PUNCT
ertr-521	170	4	serene	serene	ADJ
ertr-521	170	5	slumber	slumber	NOUN
ertr-521	170	6	reflection	reflection	NOUN
ertr-521	170	7	on	on	ADP
ertr-521	170	8	stage	stage	NOUN
ertr-521	170	9	3	3	NUM
ertr-521	170	10	and	and	CCONJ
ertr-521	170	11	demo	demo	NOUN
ertr-521	170	12	day	day	NOUN
ertr-521	170	13	presentation	presentation	NOUN
ertr-521	170	14	.	.	PUNCT
ertr-521	171	1	during	during	ADP
ertr-521	171	2	this	this	DET
ertr-521	171	3	stage	stage	NOUN
ertr-521	171	4	,	,	PUNCT
ertr-521	171	5	students	student	NOUN
ertr-521	171	6	used	use	VERB
ertr-521	171	7	different	different	ADJ
ertr-521	171	8	co	co	NOUN
ertr-521	171	9	-	-	NOUN
ertr-521	171	10	design	design	ADJ
ertr-521	171	11	workshops	workshop	NOUN
ertr-521	171	12	as	as	ADP
ertr-521	171	13	a	a	DET
ertr-521	171	14	means	means	NOUN
ertr-521	171	15	of	of	ADP
ertr-521	171	16	gathering	gather	VERB
ertr-521	171	17	feedback	feedback	NOUN
ertr-521	171	18	from	from	ADP
ertr-521	171	19	participants	participant	NOUN
ertr-521	171	20	,	,	PUNCT
ertr-521	171	21	and	and	CCONJ
ertr-521	171	22	the	the	DET
ertr-521	171	23	results	result	NOUN
ertr-521	171	24	were	be	AUX
ertr-521	171	25	later	later	ADV
ertr-521	171	26	incorporated	incorporate	VERB
ertr-521	171	27	into	into	ADP
ertr-521	171	28	the	the	DET
ertr-521	171	29	final	final	ADJ
ertr-521	171	30	propositions	proposition	NOUN
ertr-521	171	31	.	.	PUNCT
ertr-521	172	1	small	small	ADJ
ertr-521	172	2	-	-	PUNCT
ertr-521	172	3	scale	scale	NOUN
ertr-521	172	4	workshops	workshop	NOUN
ertr-521	172	5	and	and	CCONJ
ertr-521	172	6	low	low	ADJ
ertr-521	172	7	-	-	PUNCT
ertr-521	172	8	fidelity	fidelity	NOUN
ertr-521	172	9	prototyping	prototyping	NOUN
ertr-521	172	10	were	be	AUX
ertr-521	172	11	recommended	recommend	VERB
ertr-521	172	12	because	because	SCONJ
ertr-521	172	13	they	they	PRON
ertr-521	172	14	allow	allow	VERB
ertr-521	172	15	for	for	ADP
ertr-521	172	16	an	an	DET
ertr-521	172	17	agile	agile	ADJ
ertr-521	172	18	learning	learning	NOUN
ertr-521	172	19	process	process	NOUN
ertr-521	172	20	,	,	PUNCT
ertr-521	172	21	and	and	CCONJ
ertr-521	172	22	thus	thus	ADV
ertr-521	172	23	facilitate	facilitate	VERB
ertr-521	172	24	iteration	iteration	NOUN
ertr-521	172	25	.	.	PUNCT
ertr-521	173	1	designers	designer	NOUN
ertr-521	173	2	exercise	exercise	VERB
ertr-521	173	3	abductive	abductive	ADJ
ertr-521	173	4	and	and	CCONJ
ertr-521	173	5	deductive	deductive	ADJ
ertr-521	173	6	reasoning	reasoning	NOUN
ertr-521	173	7	so	so	SCONJ
ertr-521	173	8	the	the	DET
ertr-521	173	9	design	design	NOUN
ertr-521	173	10	team	team	NOUN
ertr-521	173	11	can	can	AUX
ertr-521	173	12	move	move	VERB
ertr-521	173	13	to	to	ADP
ertr-521	173	14	a	a	DET
ertr-521	173	15	more	more	ADV
ertr-521	173	16	elaborate	elaborate	ADJ
ertr-521	173	17	workshop	workshop	NOUN
ertr-521	173	18	and	and	CCONJ
ertr-521	173	19	employ	employ	VERB
ertr-521	173	20	high	high	ADJ
ertr-521	173	21	-	-	PUNCT
ertr-521	173	22	fidelity	fidelity	NOUN
ertr-521	173	23	prototyping	prototyping	NOUN
ertr-521	173	24	.	.	PUNCT
ertr-521	174	1	on	on	ADP
ertr-521	174	2	the	the	DET
ertr-521	174	3	abductive	abductive	ADJ
ertr-521	174	4	reasoning	reasoning	NOUN
ertr-521	174	5	,	,	PUNCT
ertr-521	174	6	student	student	NOUN
ertr-521	174	7	groups	group	NOUN
ertr-521	174	8	concretized	concretize	VERB
ertr-521	174	9	their	their	PRON
ertr-521	174	10	vision	vision	NOUN
ertr-521	174	11	statements	statement	NOUN
ertr-521	174	12	into	into	ADP
ertr-521	174	13	design	design	NOUN
ertr-521	174	14	propositions	proposition	NOUN
ertr-521	174	15	via	via	ADP
ertr-521	174	16	service	service	NOUN
ertr-521	174	17	blueprints	blueprint	NOUN
ertr-521	174	18	and	and	CCONJ
ertr-521	174	19	prototypes	prototype	NOUN
ertr-521	174	20	.	.	PUNCT
ertr-521	175	1	with	with	ADP
ertr-521	175	2	deductive	deductive	ADJ
ertr-521	175	3	reasoning	reasoning	NOUN
ertr-521	175	4	,	,	PUNCT
ertr-521	175	5	they	they	PRON
ertr-521	175	6	evaluated	evaluate	VERB
ertr-521	175	7	the	the	DET
ertr-521	175	8	viability	viability	NOUN
ertr-521	175	9	and	and	CCONJ
ertr-521	175	10	effective	effective	ADJ
ertr-521	175	11	of	of	ADP
ertr-521	175	12	their	their	PRON
ertr-521	175	13	propositions	proposition	NOUN
ertr-521	175	14	moving	move	VERB
ertr-521	175	15	towards	towards	ADP
ertr-521	175	16	to	to	ADP
ertr-521	175	17	preferable	preferable	ADJ
ertr-521	175	18	outcomes	outcome	NOUN
ertr-521	175	19	.	.	PUNCT
ertr-521	176	1	the	the	DET
ertr-521	176	2	final	final	ADJ
ertr-521	176	3	design	design	NOUN
ertr-521	176	4	proposition	proposition	NOUN
ertr-521	176	5	was	be	AUX
ertr-521	176	6	summarized	summarize	VERB
ertr-521	176	7	into	into	ADP
ertr-521	176	8	explanatory	explanatory	ADJ
ertr-521	176	9	videos	video	NOUN
ertr-521	176	10	,	,	PUNCT
ertr-521	176	11	short	short	ADJ
ertr-521	176	12	videos	video	NOUN
ertr-521	176	13	that	that	PRON
ertr-521	176	14	focus	focus	VERB
ertr-521	176	15	on	on	ADP
ertr-521	176	16	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	176	17	e	e	NOUN
ertr-521	176	18	-	-	NOUN
ertr-521	176	19	review	review	NOUN
ertr-521	176	20	of	of	ADP
ertr-521	176	21	tourism	tourism	NOUN
ertr-521	176	22	research	research	NOUN
ertr-521	176	23	(	(	PUNCT
ertr-521	176	24	ertr	ertr	NOUN
ertr-521	176	25	)	)	PUNCT
ertr-521	176	26	,	,	PUNCT
ertr-521	176	27	vol	vol	NOUN
ertr-521	176	28	.	.	PROPN
ertr-521	177	1	17	17	NUM
ertr-521	177	2	,	,	PUNCT
ertr-521	177	3	no	no	INTJ
ertr-521	177	4	.	.	NOUN
ertr-521	177	5	3	3	NUM
ertr-521	177	6	,	,	PUNCT
ertr-521	177	7	2019	2019	NUM
ertr-521	178	1	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	178	2	363	363	NUM
ertr-521	178	3	communicating	communicate	VERB
ertr-521	178	4	the	the	DET
ertr-521	178	5	key	key	ADJ
ertr-521	178	6	moments	moment	NOUN
ertr-521	178	7	,	,	PUNCT
ertr-521	178	8	benefits	benefit	NOUN
ertr-521	178	9	,	,	PUNCT
ertr-521	178	10	and	and	CCONJ
ertr-521	178	11	values	value	NOUN
ertr-521	178	12	in	in	ADP
ertr-521	178	13	a	a	DET
ertr-521	178	14	direct	direct	ADJ
ertr-521	178	15	,	,	PUNCT
ertr-521	178	16	engaging	engaging	ADJ
ertr-521	178	17	,	,	PUNCT
ertr-521	178	18	and	and	CCONJ
ertr-521	178	19	compelling	compelling	ADJ
ertr-521	178	20	way	way	NOUN
ertr-521	178	21	.	.	PUNCT
ertr-521	179	1	interviews	interview	NOUN
ertr-521	179	2	with	with	ADP
ertr-521	179	3	students	student	NOUN
ertr-521	179	4	showed	show	VERB
ertr-521	179	5	that	that	SCONJ
ertr-521	179	6	they	they	PRON
ertr-521	179	7	easily	easily	ADV
ertr-521	179	8	got	get	AUX
ertr-521	179	9	lost	lose	VERB
ertr-521	179	10	while	while	SCONJ
ertr-521	179	11	conducting	conduct	VERB
ertr-521	179	12	the	the	DET
ertr-521	179	13	codesign	codesign	NOUN
ertr-521	179	14	workshop	workshop	NOUN
ertr-521	179	15	because	because	SCONJ
ertr-521	179	16	there	there	PRON
ertr-521	179	17	were	be	VERB
ertr-521	179	18	no	no	DET
ertr-521	179	19	strict	strict	ADJ
ertr-521	179	20	rules	rule	NOUN
ertr-521	179	21	governing	govern	VERB
ertr-521	179	22	the	the	DET
ertr-521	179	23	workshop	workshop	NOUN
ertr-521	179	24	(	(	PUNCT
ertr-521	179	25	robertson	robertson	PROPN
ertr-521	179	26	&	&	CCONJ
ertr-521	179	27	simonsen	simonsen	PROPN
ertr-521	179	28	,	,	PUNCT
ertr-521	179	29	2012	2012	NUM
ertr-521	179	30	)	)	PUNCT
ertr-521	179	31	.	.	PUNCT
ertr-521	180	1	thus	thus	ADV
ertr-521	180	2	,	,	PUNCT
ertr-521	180	3	the	the	DET
ertr-521	180	4	teaching	teaching	NOUN
ertr-521	180	5	team	team	NOUN
ertr-521	180	6	played	play	VERB
ertr-521	180	7	an	an	DET
ertr-521	180	8	important	important	ADJ
ertr-521	180	9	role	role	NOUN
ertr-521	180	10	in	in	ADP
ertr-521	180	11	advising	advise	VERB
ertr-521	180	12	them	they	PRON
ertr-521	180	13	on	on	ADP
ertr-521	180	14	how	how	SCONJ
ertr-521	180	15	to	to	PART
ertr-521	180	16	go	go	VERB
ertr-521	180	17	about	about	ADP
ertr-521	180	18	their	their	PRON
ertr-521	180	19	projects	project	NOUN
ertr-521	180	20	.	.	PUNCT
ertr-521	181	1	another	another	DET
ertr-521	181	2	challenge	challenge	NOUN
ertr-521	181	3	was	be	AUX
ertr-521	181	4	synthesizing	synthesize	VERB
ertr-521	181	5	and	and	CCONJ
ertr-521	181	6	communicating	communicate	VERB
ertr-521	181	7	learning	learn	VERB
ertr-521	181	8	from	from	ADP
ertr-521	181	9	different	different	ADJ
ertr-521	181	10	workshops	workshop	NOUN
ertr-521	181	11	into	into	ADP
ertr-521	181	12	coherent	coherent	ADJ
ertr-521	181	13	,	,	PUNCT
ertr-521	181	14	experience	experience	NOUN
ertr-521	181	15	-	-	PUNCT
ertr-521	181	16	driven	drive	VERB
ertr-521	181	17	service	service	NOUN
ertr-521	181	18	propositions	proposition	NOUN
ertr-521	181	19	.	.	PUNCT
ertr-521	182	1	students	student	NOUN
ertr-521	182	2	needed	need	VERB
ertr-521	182	3	to	to	PART
ertr-521	182	4	reflect	reflect	VERB
ertr-521	182	5	on	on	ADP
ertr-521	182	6	their	their	PRON
ertr-521	182	7	research	research	NOUN
ertr-521	182	8	process	process	NOUN
ertr-521	182	9	,	,	PUNCT
ertr-521	182	10	and	and	CCONJ
ertr-521	182	11	then	then	ADV
ertr-521	182	12	communicate	communicate	VERB
ertr-521	182	13	their	their	PRON
ertr-521	182	14	findings	finding	NOUN
ertr-521	182	15	with	with	ADP
ertr-521	182	16	compelling	compelling	ADJ
ertr-521	182	17	and	and	CCONJ
ertr-521	182	18	informative	informative	ADJ
ertr-521	182	19	storytelling	storytelling	NOUN
ertr-521	182	20	.	.	PUNCT
ertr-521	183	1	lastly	lastly	ADV
ertr-521	183	2	,	,	PUNCT
ertr-521	183	3	the	the	DET
ertr-521	183	4	students	student	NOUN
ertr-521	183	5	found	find	VERB
ertr-521	183	6	the	the	DET
ertr-521	183	7	presentation	presentation	NOUN
ertr-521	183	8	in	in	ADP
ertr-521	183	9	front	front	NOUN
ertr-521	183	10	of	of	ADP
ertr-521	183	11	the	the	DET
ertr-521	183	12	professors	professor	NOUN
ertr-521	183	13	of	of	ADP
ertr-521	183	14	shtm	shtm	PROPN
ertr-521	183	15	to	to	PART
ertr-521	183	16	be	be	AUX
ertr-521	183	17	very	very	ADV
ertr-521	183	18	valuable	valuable	ADJ
ertr-521	183	19	because	because	SCONJ
ertr-521	183	20	of	of	ADP
ertr-521	183	21	their	their	PRON
ertr-521	183	22	expertise	expertise	NOUN
ertr-521	183	23	and	and	CCONJ
ertr-521	183	24	experience	experience	NOUN
ertr-521	183	25	in	in	ADP
ertr-521	183	26	hospitality	hospitality	NOUN
ertr-521	183	27	.	.	PUNCT
ertr-521	184	1	general	general	ADJ
ertr-521	184	2	discussion	discussion	NOUN
ertr-521	184	3	and	and	CCONJ
ertr-521	184	4	conclusion	conclusion	NOUN
ertr-521	184	5	currently	currently	ADV
ertr-521	184	6	,	,	PUNCT
ertr-521	184	7	scant	scant	ADJ
ertr-521	184	8	literature	literature	NOUN
ertr-521	184	9	exists	exist	VERB
ertr-521	184	10	on	on	ADP
ertr-521	184	11	how	how	SCONJ
ertr-521	184	12	dt	dt	ADP
ertr-521	184	13	methods	method	NOUN
ertr-521	184	14	are	be	AUX
ertr-521	184	15	deployed	deploy	VERB
ertr-521	184	16	in	in	ADP
ertr-521	184	17	the	the	DET
ertr-521	184	18	tourism	tourism	NOUN
ertr-521	184	19	industry	industry	NOUN
ertr-521	184	20	,	,	PUNCT
ertr-521	184	21	even	even	ADV
ertr-521	184	22	though	though	SCONJ
ertr-521	184	23	they	they	PRON
ertr-521	184	24	are	be	AUX
ertr-521	184	25	fundamental	fundamental	ADJ
ertr-521	184	26	to	to	ADP
ertr-521	184	27	tourism	tourism	NOUN
ertr-521	184	28	innovation	innovation	NOUN
ertr-521	184	29	.	.	PUNCT
ertr-521	185	1	we	we	PRON
ertr-521	185	2	demonstrated	demonstrate	VERB
ertr-521	185	3	three	three	NUM
ertr-521	185	4	stages	stage	NOUN
ertr-521	185	5	of	of	ADP
ertr-521	185	6	innovation	innovation	NOUN
ertr-521	185	7	within	within	ADP
ertr-521	185	8	a	a	DET
ertr-521	185	9	12	12	NUM
ertr-521	185	10	-	-	PUNCT
ertr-521	185	11	week	week	NOUN
ertr-521	185	12	curriculum	curriculum	NOUN
ertr-521	185	13	.	.	PUNCT
ertr-521	186	1	students	student	NOUN
ertr-521	186	2	learned	learn	VERB
ertr-521	186	3	and	and	CCONJ
ertr-521	186	4	used	use	VERB
ertr-521	186	5	13	13	NUM
ertr-521	186	6	different	different	ADJ
ertr-521	186	7	design	design	NOUN
ertr-521	186	8	methods	method	NOUN
ertr-521	186	9	(	(	PUNCT
ertr-521	186	10	table	table	NOUN
ertr-521	186	11	1	1	NUM
ertr-521	186	12	)	)	PUNCT
ertr-521	186	13	,	,	PUNCT
ertr-521	186	14	each	each	PRON
ertr-521	186	15	of	of	ADP
ertr-521	186	16	which	which	PRON
ertr-521	186	17	helped	help	VERB
ertr-521	186	18	the	the	DET
ertr-521	186	19	design	design	NOUN
ertr-521	186	20	team	team	NOUN
ertr-521	186	21	move	move	VERB
ertr-521	186	22	towards	towards	ADP
ertr-521	186	23	a	a	DET
ertr-521	186	24	desirable	desirable	ADJ
ertr-521	186	25	and	and	CCONJ
ertr-521	186	26	valuable	valuable	ADJ
ertr-521	186	27	proposition	proposition	NOUN
ertr-521	186	28	.	.	PUNCT
ertr-521	187	1	a	a	DET
ertr-521	187	2	design	design	NOUN
ertr-521	187	3	process	process	NOUN
ertr-521	187	4	involves	involve	VERB
ertr-521	187	5	understanding	understanding	NOUN
ertr-521	187	6	and	and	CCONJ
ertr-521	187	7	exploring	explore	VERB
ertr-521	187	8	the	the	DET
ertr-521	187	9	current	current	ADJ
ertr-521	187	10	situation	situation	NOUN
ertr-521	187	11	,	,	PUNCT
ertr-521	187	12	generating	generate	VERB
ertr-521	187	13	a	a	DET
ertr-521	187	14	hypothesis	hypothesis	NOUN
ertr-521	187	15	,	,	PUNCT
ertr-521	187	16	and	and	CCONJ
ertr-521	187	17	developing	develop	VERB
ertr-521	187	18	innovative	innovative	ADJ
ertr-521	187	19	propositions	proposition	NOUN
ertr-521	187	20	.	.	PUNCT
ertr-521	188	1	beyond	beyond	ADP
ertr-521	188	2	using	use	VERB
ertr-521	188	3	different	different	ADJ
ertr-521	188	4	dt	dt	PROPN
ertr-521	188	5	methods	method	NOUN
ertr-521	188	6	,	,	PUNCT
ertr-521	188	7	a	a	DET
ertr-521	188	8	capable	capable	ADJ
ertr-521	188	9	designer	designer	NOUN
ertr-521	188	10	needs	need	VERB
ertr-521	188	11	to	to	PART
ertr-521	188	12	be	be	AUX
ertr-521	188	13	aware	aware	ADJ
ertr-521	188	14	of	of	ADP
ertr-521	188	15	the	the	DET
ertr-521	188	16	complexity	complexity	NOUN
ertr-521	188	17	of	of	ADP
ertr-521	188	18	a	a	DET
ertr-521	188	19	design	design	NOUN
ertr-521	188	20	process	process	NOUN
ertr-521	188	21	that	that	PRON
ertr-521	188	22	is	be	AUX
ertr-521	188	23	composed	compose	VERB
ertr-521	188	24	of	of	ADP
ertr-521	188	25	convergent	convergent	NOUN
ertr-521	188	26	and	and	CCONJ
ertr-521	188	27	divergent	divergent	ADJ
ertr-521	188	28	thinking	thinking	NOUN
ertr-521	188	29	.	.	PUNCT
ertr-521	189	1	moreover	moreover	ADV
ertr-521	189	2	,	,	PUNCT
ertr-521	189	3	advancing	advance	VERB
ertr-521	189	4	a	a	DET
ertr-521	189	5	design	design	NOUN
ertr-521	189	6	process	process	NOUN
ertr-521	189	7	often	often	ADV
ertr-521	189	8	involves	involve	VERB
ertr-521	189	9	different	different	ADJ
ertr-521	189	10	actors	actor	NOUN
ertr-521	189	11	(	(	PUNCT
ertr-521	189	12	i.e.	i.e.	X
ertr-521	189	13	,	,	PUNCT
ertr-521	189	14	experts	expert	NOUN
ertr-521	189	15	and	and	CCONJ
ertr-521	189	16	participants	participant	NOUN
ertr-521	189	17	)	)	PUNCT
ertr-521	189	18	and	and	CCONJ
ertr-521	189	19	knowledge	knowledge	NOUN
ertr-521	189	20	(	(	PUNCT
ertr-521	189	21	i.e.	i.e.	X
ertr-521	189	22	,	,	PUNCT
ertr-521	189	23	codified	codify	VERB
ertr-521	189	24	knowledge	knowledge	NOUN
ertr-521	189	25	and	and	CCONJ
ertr-521	189	26	tacit	tacit	ADJ
ertr-521	189	27	knowledge	knowledge	NOUN
ertr-521	189	28	)	)	PUNCT
ertr-521	189	29	.	.	PUNCT
ertr-521	190	1	through	through	ADP
ertr-521	190	2	learning	learn	VERB
ertr-521	190	3	these	these	DET
ertr-521	190	4	skills	skill	NOUN
ertr-521	190	5	,	,	PUNCT
ertr-521	190	6	students	student	NOUN
ertr-521	190	7	can	can	AUX
ertr-521	190	8	make	make	VERB
ertr-521	190	9	informed	informed	ADJ
ertr-521	190	10	decisions	decision	NOUN
ertr-521	190	11	,	,	PUNCT
ertr-521	190	12	and	and	CCONJ
ertr-521	190	13	discuss	discuss	VERB
ertr-521	190	14	and	and	CCONJ
ertr-521	190	15	communicate	communicate	VERB
ertr-521	190	16	their	their	PRON
ertr-521	190	17	design	design	NOUN
ertr-521	190	18	propositions	proposition	NOUN
ertr-521	190	19	.	.	PUNCT
ertr-521	191	1	table	table	NOUN
ertr-521	191	2	1	1	NUM
ertr-521	191	3	.	.	PUNCT
ertr-521	191	4	design	design	NOUN
ertr-521	191	5	thinking	thinking	NOUN
ertr-521	191	6	method	method	NOUN
ertr-521	191	7	used	use	VERB
ertr-521	191	8	in	in	ADP
ertr-521	191	9	the	the	DET
ertr-521	191	10	study	study	NOUN
ertr-521	191	11	.	.	PUNCT
ertr-521	192	1	stage	stage	NOUN
ertr-521	192	2	design	design	NOUN
ertr-521	192	3	method	method	NOUN
ertr-521	192	4	used	use	VERB
ertr-521	192	5	application	application	NOUN
ertr-521	192	6	in	in	ADP
ertr-521	192	7	the	the	DET
ertr-521	192	8	course	course	NOUN
ertr-521	192	9	exploring	explore	VERB
ertr-521	192	10	positive	positive	ADJ
ertr-521	192	11	guest	guest	NOUN
ertr-521	192	12	experience	experience	NOUN
ertr-521	192	13	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-521	192	14	e	e	NOUN
ertr-521	192	15	-	-	NOUN
ertr-521	192	16	review	review	NOUN
ertr-521	192	17	of	of	ADP
ertr-521	192	18	tourism	tourism	NOUN
ertr-521	192	19	research	research	NOUN
ertr-521	192	20	(	(	PUNCT
ertr-521	192	21	ertr	ertr	NOUN
ertr-521	192	22	)	)	PUNCT
ertr-521	192	23	,	,	PUNCT
ertr-521	192	24	vol	vol	NOUN
ertr-521	192	25	.	.	PROPN
ertr-521	193	1	17	17	NUM
ertr-521	193	2	,	,	PUNCT
ertr-521	193	3	no	no	INTJ
ertr-521	193	4	.	.	NOUN
ertr-521	193	5	3	3	NUM
ertr-521	193	6	,	,	PUNCT
ertr-521	193	7	2019	2019	NUM
ertr-521	193	8	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	193	9	364	364	NUM
ertr-521	193	10	1	1	NUM
ertr-521	193	11	laddering	ladder	VERB
ertr-521	193	12	interview	interview	NOUN
ertr-521	193	13	to	to	PART
ertr-521	193	14	capture	capture	VERB
ertr-521	193	15	implicit	implicit	ADJ
ertr-521	193	16	values	value	NOUN
ertr-521	193	17	and	and	CCONJ
ertr-521	193	18	motivations	motivation	NOUN
ertr-521	193	19	behind	behind	ADP
ertr-521	193	20	guests	guest	NOUN
ertr-521	193	21	’	'	PUNCT
ertr-521	193	22	choices	choice	NOUN
ertr-521	193	23	.	.	PUNCT
ertr-521	194	1	persona	persona	NOUN
ertr-521	194	2	to	to	PART
ertr-521	194	3	communicate	communicate	VERB
ertr-521	194	4	key	key	ADJ
ertr-521	194	5	findings	finding	NOUN
ertr-521	194	6	of	of	ADP
ertr-521	194	7	the	the	DET
ertr-521	194	8	laddering	ladder	VERB
ertr-521	194	9	interviews	interview	NOUN
ertr-521	194	10	.	.	PUNCT
ertr-521	195	1	envisioning	envision	VERB
ertr-521	195	2	future	future	ADJ
ertr-521	195	3	scenarios	scenario	NOUN
ertr-521	195	4	2	2	NUM
ertr-521	195	5	trendspotting	trendspotte	VERB
ertr-521	195	6	to	to	PART
ertr-521	195	7	identify	identify	VERB
ertr-521	195	8	trends	trend	NOUN
ertr-521	195	9	in	in	ADP
ertr-521	195	10	smart	smart	ADJ
ertr-521	195	11	hospitality	hospitality	NOUN
ertr-521	195	12	and	and	CCONJ
ertr-521	195	13	experience	experience	NOUN
ertr-521	195	14	design	design	NOUN
ertr-521	195	15	.	.	PUNCT
ertr-521	196	1	hypothesis	hypothesis	NOUN
ertr-521	196	2	generation	generation	NOUN
ertr-521	196	3	to	to	PART
ertr-521	196	4	propose	propose	VERB
ertr-521	196	5	hypotheses	hypothesis	NOUN
ertr-521	196	6	which	which	PRON
ertr-521	196	7	connect	connect	VERB
ertr-521	196	8	persona	persona	NOUN
ertr-521	196	9	profiles	profile	NOUN
ertr-521	196	10	and	and	CCONJ
ertr-521	196	11	trends	trend	NOUN
ertr-521	196	12	in	in	ADP
ertr-521	196	13	smart	smart	ADJ
ertr-521	196	14	hospitality	hospitality	NOUN
ertr-521	196	15	vision	vision	NOUN
ertr-521	196	16	statement	statement	NOUN
ertr-521	196	17	to	to	PART
ertr-521	196	18	communicate	communicate	VERB
ertr-521	196	19	a	a	DET
ertr-521	196	20	probable	probable	ADJ
ertr-521	196	21	vision	vision	NOUN
ertr-521	196	22	that	that	PRON
ertr-521	196	23	is	be	AUX
ertr-521	196	24	valuable	valuable	ADJ
ertr-521	196	25	,	,	PUNCT
ertr-521	196	26	viable	viable	ADJ
ertr-521	196	27	,	,	PUNCT
ertr-521	196	28	and	and	CCONJ
ertr-521	196	29	desirable	desirable	ADJ
ertr-521	196	30	.	.	PUNCT
ertr-521	197	1	video	video	NOUN
ertr-521	197	2	sketching	sketching	NOUN
ertr-521	197	3	to	to	PART
ertr-521	197	4	communicate	communicate	VERB
ertr-521	197	5	and	and	CCONJ
ertr-521	197	6	exemplify	exemplify	VERB
ertr-521	197	7	the	the	DET
ertr-521	197	8	vision	vision	NOUN
ertr-521	197	9	using	use	VERB
ertr-521	197	10	video	video	NOUN
ertr-521	197	11	storyboard	storyboard	ADV
ertr-521	197	12	.	.	PUNCT
ertr-521	198	1	enriching	enrich	VERB
ertr-521	198	2	smart	smart	ADJ
ertr-521	198	3	hospitality	hospitality	NOUN
ertr-521	198	4	propositions	proposition	NOUN
ertr-521	198	5	3	3	NUM
ertr-521	198	6	co	co	NOUN
ertr-521	198	7	-	-	NOUN
ertr-521	198	8	design	design	ADJ
ertr-521	198	9	workshops	workshop	NOUN
ertr-521	198	10	to	to	PART
ertr-521	198	11	concretize	concretize	VERB
ertr-521	198	12	vision	vision	NOUN
ertr-521	198	13	statement	statement	NOUN
ertr-521	198	14	into	into	ADP
ertr-521	198	15	services	service	NOUN
ertr-521	198	16	and	and	CCONJ
ertr-521	198	17	touchpoints	touchpoint	NOUN
ertr-521	198	18	with	with	ADP
ertr-521	198	19	participants	participant	NOUN
ertr-521	198	20	.	.	PUNCT
ertr-521	199	1	user	user	NOUN
ertr-521	199	2	journey	journey	NOUN
ertr-521	199	3	mapping	mapping	NOUN
ertr-521	199	4	to	to	PART
ertr-521	199	5	develop	develop	VERB
ertr-521	199	6	holistic	holistic	ADJ
ertr-521	199	7	guest	guest	NOUN
ertr-521	199	8	experience	experience	NOUN
ertr-521	199	9	from	from	ADP
ertr-521	199	10	the	the	DET
ertr-521	199	11	guest	guest	NOUN
ertr-521	199	12	’s	’s	PART
ertr-521	199	13	perspective	perspective	NOUN
ertr-521	199	14	.	.	PUNCT
ertr-521	200	1	service	service	NOUN
ertr-521	200	2	blueprint	blueprint	NOUN
ertr-521	200	3	to	to	PART
ertr-521	200	4	develop	develop	VERB
ertr-521	200	5	front	front	ADJ
ertr-521	200	6	-	-	PUNCT
ertr-521	200	7	end	end	NOUN
ertr-521	200	8	services	service	NOUN
ertr-521	200	9	and	and	CCONJ
ertr-521	200	10	back	back	ADJ
ertr-521	200	11	-	-	PUNCT
ertr-521	200	12	end	end	NOUN
ertr-521	200	13	support	support	NOUN
ertr-521	200	14	concerning	concern	VERB
ertr-521	200	15	user	user	NOUN
ertr-521	200	16	journey	journey	NOUN
ertr-521	200	17	map	map	NOUN
ertr-521	200	18	.	.	PUNCT
ertr-521	201	1	scenario	scenario	NOUN
ertr-521	201	2	to	to	PART
ertr-521	201	3	summarize	summarize	VERB
ertr-521	201	4	findings	finding	NOUN
ertr-521	201	5	from	from	ADP
ertr-521	201	6	co	co	NOUN
ertr-521	201	7	-	-	NOUN
ertr-521	201	8	design	design	ADJ
ertr-521	201	9	workshops	workshop	NOUN
ertr-521	201	10	,	,	PUNCT
ertr-521	201	11	user	user	NOUN
ertr-521	201	12	journey	journey	NOUN
ertr-521	201	13	mapping	mapping	NOUN
ertr-521	201	14	,	,	PUNCT
ertr-521	201	15	and	and	CCONJ
ertr-521	201	16	service	service	NOUN
ertr-521	201	17	blueprint	blueprint	NOUN
ertr-521	201	18	into	into	ADP
ertr-521	201	19	effective	effective	ADJ
ertr-521	201	20	storytelling	storytelling	NOUN
ertr-521	201	21	.	.	PUNCT
ertr-521	202	1	explainer	explainer	PROPN
ertr-521	202	2	video	video	PROPN
ertr-521	202	3	to	to	PART
ertr-521	202	4	communicate	communicate	VERB
ertr-521	202	5	values	value	NOUN
ertr-521	202	6	,	,	PUNCT
ertr-521	202	7	benefits	benefit	NOUN
ertr-521	202	8	,	,	PUNCT
ertr-521	202	9	and	and	CCONJ
ertr-521	202	10	service	service	NOUN
ertr-521	202	11	attributes	attribute	NOUN
ertr-521	202	12	of	of	ADP
ertr-521	202	13	the	the	DET
ertr-521	202	14	final	final	ADJ
ertr-521	202	15	propositions	proposition	NOUN
ertr-521	202	16	with	with	ADP
ertr-521	202	17	compelling	compelling	ADJ
ertr-521	202	18	videos	video	NOUN
ertr-521	202	19	.	.	PUNCT
ertr-521	203	1	interactive	interactive	ADJ
ertr-521	203	2	prototype	prototype	NOUN
ertr-521	203	3	to	to	PART
ertr-521	203	4	demonstrate	demonstrate	VERB
ertr-521	203	5	the	the	DET
ertr-521	203	6	walk	walk	NOUN
ertr-521	203	7	-	-	PUNCT
ertr-521	203	8	through	through	NOUN
ertr-521	203	9	of	of	ADP
ertr-521	203	10	the	the	DET
ertr-521	203	11	core	core	NOUN
ertr-521	203	12	services	service	NOUN
ertr-521	203	13	and	and	CCONJ
ertr-521	203	14	features	feature	NOUN
ertr-521	203	15	.	.	PUNCT
ertr-521	204	1	demo	demo	NOUN
ertr-521	204	2	presentation	presentation	NOUN
ertr-521	204	3	to	to	PART
ertr-521	204	4	present	present	VERB
ertr-521	204	5	the	the	DET
ertr-521	204	6	project	project	NOUN
ertr-521	204	7	to	to	ADP
ertr-521	204	8	all	all	DET
ertr-521	204	9	stakeholders	stakeholder	NOUN
ertr-521	204	10	in	in	ADP
ertr-521	204	11	this	this	DET
ertr-521	204	12	study	study	NOUN
ertr-521	204	13	,	,	PUNCT
ertr-521	204	14	students	student	NOUN
ertr-521	204	15	found	find	VERB
ertr-521	204	16	that	that	SCONJ
ertr-521	204	17	the	the	DET
ertr-521	204	18	domain	domain	NOUN
ertr-521	204	19	knowledge	knowledge	NOUN
ertr-521	204	20	in	in	ADP
ertr-521	204	21	the	the	DET
ertr-521	204	22	tourism	tourism	NOUN
ertr-521	204	23	and	and	CCONJ
ertr-521	204	24	hospitality	hospitality	NOUN
ertr-521	204	25	industry	industry	NOUN
ertr-521	204	26	and	and	CCONJ
ertr-521	204	27	experience	experience	NOUN
ertr-521	204	28	design	design	NOUN
ertr-521	204	29	were	be	AUX
ertr-521	204	30	highly	highly	ADV
ertr-521	204	31	valuable	valuable	ADJ
ertr-521	204	32	in	in	ADP
ertr-521	204	33	their	their	PRON
ertr-521	204	34	design	design	NOUN
ertr-521	204	35	decision	decision	NOUN
ertr-521	204	36	making	making	NOUN
ertr-521	204	37	.	.	PUNCT
ertr-521	205	1	we	we	PRON
ertr-521	205	2	found	find	VERB
ertr-521	205	3	little	little	ADJ
ertr-521	205	4	attention	attention	NOUN
ertr-521	205	5	has	have	AUX
ertr-521	205	6	been	be	AUX
ertr-521	205	7	paid	pay	VERB
ertr-521	205	8	to	to	ADP
ertr-521	205	9	the	the	DET
ertr-521	205	10	importance	importance	NOUN
ertr-521	205	11	of	of	ADP
ertr-521	205	12	codified	codify	VERB
ertr-521	205	13	knowledge	knowledge	NOUN
ertr-521	205	14	about	about	ADP
ertr-521	205	15	hospitality	hospitality	NOUN
ertr-521	205	16	,	,	PUNCT
ertr-521	205	17	technology	technology	NOUN
ertr-521	205	18	-	-	PUNCT
ertr-521	205	19	mediation	mediation	NOUN
ertr-521	205	20	and	and	CCONJ
ertr-521	205	21	experience	experience	NOUN
ertr-521	205	22	design	design	NOUN
ertr-521	205	23	in	in	ADP
ertr-521	205	24	the	the	DET
ertr-521	205	25	current	current	ADJ
ertr-521	205	26	literature	literature	NOUN
ertr-521	205	27	(	(	PUNCT
ertr-521	205	28	bhushan	bhushan	PROPN
ertr-521	205	29	,	,	PUNCT
ertr-521	205	30	2019	2019	NUM
ertr-521	205	31	)	)	PUNCT
ertr-521	205	32	.	.	PUNCT
ertr-521	206	1	the	the	DET
ertr-521	206	2	codified	codify	VERB
ertr-521	206	3	knowledge	knowledge	NOUN
ertr-521	206	4	help	help	VERB
ertr-521	206	5	students	student	NOUN
ertr-521	206	6	build	build	VERB
ertr-521	206	7	a	a	DET
ertr-521	206	8	shared	share	VERB
ertr-521	206	9	knowledge	knowledge	NOUN
ertr-521	206	10	base	base	NOUN
ertr-521	206	11	and	and	CCONJ
ertr-521	206	12	thereby	thereby	ADV
ertr-521	206	13	facilitate	facilitate	VERB
ertr-521	206	14	debate	debate	NOUN
ertr-521	206	15	and	and	CCONJ
ertr-521	206	16	discussion	discussion	NOUN
ertr-521	206	17	for	for	ADP
ertr-521	206	18	constructive	constructive	ADJ
ertr-521	206	19	development	development	NOUN
ertr-521	206	20	.	.	PUNCT
ertr-521	207	1	establishing	establish	VERB
ertr-521	207	2	a	a	DET
ertr-521	207	3	common	common	ADJ
ertr-521	207	4	ground	ground	NOUN
ertr-521	207	5	for	for	ADP
ertr-521	207	6	design	design	NOUN
ertr-521	207	7	research	research	NOUN
ertr-521	207	8	is	be	AUX
ertr-521	207	9	particularly	particularly	ADV
ertr-521	207	10	crucial	crucial	ADJ
ertr-521	207	11	for	for	ADP
ertr-521	207	12	co	co	ADJ
ertr-521	207	13	-	-	NOUN
ertr-521	207	14	design	design	ADJ
ertr-521	207	15	practice	practice	NOUN
ertr-521	207	16	because	because	SCONJ
ertr-521	207	17	of	of	ADP
ertr-521	207	18	the	the	DET
ertr-521	207	19	diverse	diverse	ADJ
ertr-521	207	20	backgrounds	background	NOUN
ertr-521	207	21	of	of	ADP
ertr-521	207	22	the	the	DET
ertr-521	207	23	participants	participant	NOUN
ertr-521	207	24	who	who	PRON
ertr-521	207	25	communicated	communicate	VERB
ertr-521	207	26	with	with	ADP
ertr-521	207	27	different	different	ADJ
ertr-521	207	28	codes	code	NOUN
ertr-521	207	29	and	and	CCONJ
ertr-521	207	30	notions	notion	NOUN
ertr-521	207	31	(	(	PUNCT
ertr-521	207	32	muller	muller	NOUN
ertr-521	207	33	,	,	PUNCT
ertr-521	207	34	2003	2003	NUM
ertr-521	207	35	)	)	PUNCT
ertr-521	207	36	.	.	PUNCT
ertr-521	208	1	moreover	moreover	ADV
ertr-521	208	2	,	,	PUNCT
ertr-521	208	3	design	design	NOUN
ertr-521	208	4	often	often	ADV
ertr-521	208	5	concerns	concern	VERB
ertr-521	208	6	wicked	wicked	ADJ
ertr-521	208	7	problem	problem	NOUN
ertr-521	208	8	solving	solve	VERB
ertr-521	208	9	(	(	PUNCT
ertr-521	208	10	buchanan	buchanan	PROPN
ertr-521	208	11	,	,	PUNCT
ertr-521	208	12	1992	1992	NUM
ertr-521	208	13	)	)	PUNCT
ertr-521	208	14	in	in	ADP
ertr-521	208	15	which	which	PRON
ertr-521	208	16	the	the	DET
ertr-521	208	17	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	208	18	e	e	NOUN
ertr-521	208	19	-	-	NOUN
ertr-521	208	20	review	review	NOUN
ertr-521	208	21	of	of	ADP
ertr-521	208	22	tourism	tourism	NOUN
ertr-521	208	23	research	research	NOUN
ertr-521	208	24	(	(	PUNCT
ertr-521	208	25	ertr	ertr	NOUN
ertr-521	208	26	)	)	PUNCT
ertr-521	208	27	,	,	PUNCT
ertr-521	208	28	vol	vol	NOUN
ertr-521	208	29	.	.	PROPN
ertr-521	208	30	17	17	NUM
ertr-521	208	31	,	,	PUNCT
ertr-521	208	32	no	no	INTJ
ertr-521	208	33	.	.	NOUN
ertr-521	208	34	3	3	NUM
ertr-521	208	35	,	,	PUNCT
ertr-521	208	36	2019	2019	NUM
ertr-521	208	37	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	208	38	365	365	NUM
ertr-521	208	39	designer	designer	NOUN
ertr-521	208	40	needs	need	VERB
ertr-521	208	41	to	to	PART
ertr-521	208	42	restructure	restructure	VERB
ertr-521	208	43	the	the	DET
ertr-521	208	44	current	current	ADJ
ertr-521	208	45	situation	situation	NOUN
ertr-521	208	46	for	for	ADP
ertr-521	208	47	a	a	DET
ertr-521	208	48	desirable	desirable	ADJ
ertr-521	208	49	future	future	NOUN
ertr-521	208	50	.	.	PUNCT
ertr-521	209	1	thus	thus	ADV
ertr-521	209	2	,	,	PUNCT
ertr-521	209	3	designers	designer	NOUN
ertr-521	209	4	need	need	VERB
ertr-521	209	5	to	to	PART
ertr-521	209	6	reflect	reflect	VERB
ertr-521	209	7	on	on	ADP
ertr-521	209	8	their	their	PRON
ertr-521	209	9	practice	practice	NOUN
ertr-521	209	10	and	and	CCONJ
ertr-521	209	11	be	be	AUX
ertr-521	209	12	ready	ready	ADJ
ertr-521	209	13	to	to	PART
ertr-521	209	14	embrace	embrace	VERB
ertr-521	209	15	failures	failure	NOUN
ertr-521	209	16	and	and	CCONJ
ertr-521	209	17	uncertainty	uncertainty	NOUN
ertr-521	209	18	.	.	PUNCT
ertr-521	210	1	the	the	DET
ertr-521	210	2	ambiguity	ambiguity	NOUN
ertr-521	210	3	caused	cause	VERB
ertr-521	210	4	discomfort	discomfort	NOUN
ertr-521	210	5	among	among	ADP
ertr-521	210	6	students	student	NOUN
ertr-521	210	7	,	,	PUNCT
ertr-521	210	8	as	as	SCONJ
ertr-521	210	9	reflected	reflect	VERB
ertr-521	210	10	by	by	ADP
ertr-521	210	11	their	their	PRON
ertr-521	210	12	heavy	heavy	ADJ
ertr-521	210	13	reliance	reliance	NOUN
ertr-521	210	14	on	on	ADP
ertr-521	210	15	the	the	DET
ertr-521	210	16	tutor	tutor	NOUN
ertr-521	210	17	’s	’s	PART
ertr-521	210	18	comments	comment	NOUN
ertr-521	210	19	and	and	CCONJ
ertr-521	210	20	approval	approval	NOUN
ertr-521	210	21	throughout	throughout	ADP
ertr-521	210	22	the	the	DET
ertr-521	210	23	design	design	NOUN
ertr-521	210	24	process	process	NOUN
ertr-521	210	25	.	.	PUNCT
ertr-521	211	1	simply	simply	ADV
ertr-521	211	2	providing	provide	VERB
ertr-521	211	3	guidelines	guideline	NOUN
ertr-521	211	4	and	and	CCONJ
ertr-521	211	5	instructions	instruction	NOUN
ertr-521	211	6	on	on	ADP
ertr-521	211	7	dt	dt	PROPN
ertr-521	211	8	methods	method	NOUN
ertr-521	211	9	were	be	AUX
ertr-521	211	10	not	not	PART
ertr-521	211	11	sufficient	sufficient	ADJ
ertr-521	211	12	;	;	PUNCT
ertr-521	211	13	students	student	NOUN
ertr-521	211	14	wanted	want	VERB
ertr-521	211	15	examples	example	NOUN
ertr-521	211	16	that	that	PRON
ertr-521	211	17	demonstrated	demonstrate	VERB
ertr-521	211	18	how	how	SCONJ
ertr-521	211	19	these	these	DET
ertr-521	211	20	design	design	NOUN
ertr-521	211	21	methods	method	NOUN
ertr-521	211	22	could	could	AUX
ertr-521	211	23	be	be	AUX
ertr-521	211	24	implemented	implement	VERB
ertr-521	211	25	.	.	PUNCT
ertr-521	212	1	overall	overall	ADV
ertr-521	212	2	,	,	PUNCT
ertr-521	212	3	nurturing	nurture	VERB
ertr-521	212	4	a	a	DET
ertr-521	212	5	“	"	PUNCT
ertr-521	212	6	designerly	designerly	ADV
ertr-521	212	7	”	"	PUNCT
ertr-521	212	8	mindset	mindset	NOUN
ertr-521	212	9	and	and	CCONJ
ertr-521	212	10	achieving	achieve	VERB
ertr-521	212	11	competence	competence	NOUN
ertr-521	212	12	in	in	ADP
ertr-521	212	13	dt	dt	PROPN
ertr-521	212	14	seem	seem	VERB
ertr-521	212	15	to	to	PART
ertr-521	212	16	be	be	AUX
ertr-521	212	17	more	more	ADJ
ertr-521	212	18	than	than	ADP
ertr-521	212	19	just	just	ADV
ertr-521	212	20	applying	apply	VERB
ertr-521	212	21	dt	dt	NOUN
ertr-521	212	22	methods	method	NOUN
ertr-521	212	23	.	.	PUNCT
ertr-521	213	1	the	the	DET
ertr-521	213	2	role	role	NOUN
ertr-521	213	3	of	of	ADP
ertr-521	213	4	the	the	DET
ertr-521	213	5	designer	designer	NOUN
ertr-521	213	6	within	within	ADP
ertr-521	213	7	a	a	DET
ertr-521	213	8	co	co	NOUN
ertr-521	213	9	-	-	NOUN
ertr-521	213	10	design	design	ADJ
ertr-521	213	11	practice	practice	NOUN
ertr-521	213	12	is	be	AUX
ertr-521	213	13	another	another	DET
ertr-521	213	14	issue	issue	NOUN
ertr-521	213	15	because	because	SCONJ
ertr-521	213	16	the	the	DET
ertr-521	213	17	practice	practice	NOUN
ertr-521	213	18	involves	involve	VERB
ertr-521	213	19	participants	participant	NOUN
ertr-521	213	20	who	who	PRON
ertr-521	213	21	receive	receive	VERB
ertr-521	213	22	little	little	ADJ
ertr-521	213	23	or	or	CCONJ
ertr-521	213	24	no	no	PRON
ertr-521	213	25	design	design	NOUN
ertr-521	213	26	training	training	NOUN
ertr-521	213	27	.	.	PUNCT
ertr-521	214	1	designers	designer	NOUN
ertr-521	214	2	need	need	VERB
ertr-521	214	3	to	to	PART
ertr-521	214	4	play	play	VERB
ertr-521	214	5	different	different	ADJ
ertr-521	214	6	roles	role	NOUN
ertr-521	214	7	at	at	ADP
ertr-521	214	8	different	different	ADJ
ertr-521	214	9	stages	stage	NOUN
ertr-521	214	10	of	of	ADP
ertr-521	214	11	a	a	DET
ertr-521	214	12	design	design	NOUN
ertr-521	214	13	research	research	NOUN
ertr-521	214	14	process	process	NOUN
ertr-521	214	15	so	so	SCONJ
ertr-521	214	16	that	that	SCONJ
ertr-521	214	17	the	the	DET
ertr-521	214	18	strengths	strength	NOUN
ertr-521	214	19	of	of	ADP
ertr-521	214	20	each	each	DET
ertr-521	214	21	member	member	NOUN
ertr-521	214	22	can	can	AUX
ertr-521	214	23	contribute	contribute	VERB
ertr-521	214	24	to	to	ADP
ertr-521	214	25	the	the	DET
ertr-521	214	26	development	development	NOUN
ertr-521	214	27	and	and	CCONJ
ertr-521	214	28	communication	communication	NOUN
ertr-521	214	29	of	of	ADP
ertr-521	214	30	design	design	NOUN
ertr-521	214	31	propositions	proposition	NOUN
ertr-521	214	32	.	.	PUNCT
ertr-521	215	1	more	more	ADV
ertr-521	215	2	importantly	importantly	ADV
ertr-521	215	3	,	,	PUNCT
ertr-521	215	4	this	this	DET
ertr-521	215	5	study	study	NOUN
ertr-521	215	6	provides	provide	VERB
ertr-521	215	7	experience	experience	NOUN
ertr-521	215	8	-	-	PUNCT
ertr-521	215	9	centered	center	VERB
ertr-521	215	10	approach	approach	NOUN
ertr-521	215	11	,	,	PUNCT
ertr-521	215	12	rather	rather	ADV
ertr-521	215	13	than	than	ADP
ertr-521	215	14	from	from	ADP
ertr-521	215	15	management	management	NOUN
ertr-521	215	16	perspective	perspective	NOUN
ertr-521	215	17	(	(	PUNCT
ertr-521	215	18	buhalis	buhalis	PROPN
ertr-521	215	19	&	&	CCONJ
ertr-521	215	20	leung	leung	PROPN
ertr-521	215	21	,	,	PUNCT
ertr-521	215	22	2018	2018	NUM
ertr-521	215	23	)	)	PUNCT
ertr-521	215	24	,	,	PUNCT
ertr-521	215	25	by	by	ADP
ertr-521	215	26	generating	generate	VERB
ertr-521	215	27	smart	smart	ADJ
ertr-521	215	28	hospitality	hospitality	NOUN
ertr-521	215	29	solutions	solution	NOUN
ertr-521	215	30	that	that	PRON
ertr-521	215	31	address	address	VERB
ertr-521	215	32	different	different	ADJ
ertr-521	215	33	levels	level	NOUN
ertr-521	215	34	of	of	ADP
ertr-521	215	35	human	human	ADJ
ertr-521	215	36	needs	need	NOUN
ertr-521	215	37	(	(	PUNCT
ertr-521	215	38	hassenzahl	hassenzahl	NOUN
ertr-521	215	39	,	,	PUNCT
ertr-521	215	40	2010	2010	NUM
ertr-521	215	41	;	;	PUNCT
ertr-521	215	42	tussyadiah	tussyadiah	PROPN
ertr-521	215	43	,	,	PUNCT
ertr-521	215	44	2017	2017	NUM
ertr-521	215	45	)	)	PUNCT
ertr-521	215	46	such	such	ADJ
ertr-521	215	47	as	as	ADP
ertr-521	215	48	the	the	DET
ertr-521	215	49	need	need	NOUN
ertr-521	215	50	for	for	ADP
ertr-521	215	51	autonomy	autonomy	NOUN
ertr-521	215	52	,	,	PUNCT
ertr-521	215	53	relatedness	relatedness	NOUN
ertr-521	215	54	and	and	CCONJ
ertr-521	215	55	mental	mental	ADJ
ertr-521	215	56	and	and	CCONJ
ertr-521	215	57	psychological	psychological	ADJ
ertr-521	215	58	well	well	ADV
ertr-521	215	59	-	-	PUNCT
ertr-521	215	60	being	being	NOUN
ertr-521	215	61	.	.	PUNCT
ertr-521	216	1	this	this	DET
ertr-521	216	2	study	study	NOUN
ertr-521	216	3	provides	provide	VERB
ertr-521	216	4	hospitality	hospitality	NOUN
ertr-521	216	5	educators	educator	NOUN
ertr-521	216	6	and	and	CCONJ
ertr-521	216	7	industries	industry	NOUN
ertr-521	216	8	references	reference	NOUN
ertr-521	216	9	on	on	ADP
ertr-521	216	10	using	use	VERB
ertr-521	216	11	dt	dt	PROPN
ertr-521	216	12	in	in	ADP
ertr-521	216	13	their	their	PRON
ertr-521	216	14	projects	project	NOUN
ertr-521	216	15	.	.	PUNCT
ertr-521	217	1	references	reference	NOUN
ertr-521	217	2	bhushan	bhushan	PROPN
ertr-521	217	3	,	,	PUNCT
ertr-521	217	4	s.	s.	PROPN
ertr-521	217	5	(	(	PUNCT
ertr-521	217	6	2019	2019	NUM
ertr-521	217	7	)	)	PUNCT
ertr-521	217	8	.	.	PUNCT
ertr-521	218	1	design	design	NOUN
ertr-521	218	2	thinking	thinking	NOUN
ertr-521	218	3	in	in	ADP
ertr-521	218	4	hospitality	hospitality	NOUN
ertr-521	218	5	education	education	NOUN
ertr-521	218	6	and	and	CCONJ
ertr-521	218	7	research	research	NOUN
ertr-521	218	8	.	.	PUNCT
ertr-521	219	1	worldwide	worldwide	ADJ
ertr-521	219	2	hospitality	hospitality	NOUN
ertr-521	219	3	and	and	CCONJ
ertr-521	219	4	tourism	tourism	NOUN
ertr-521	219	5	themes	theme	NOUN
ertr-521	219	6	,	,	PUNCT
ertr-521	219	7	11(4	11(4	NUM
ertr-521	219	8	)	)	PUNCT
ertr-521	219	9	,	,	PUNCT
ertr-521	219	10	449–457	449–457	NUM
ertr-521	219	11	.	.	PUNCT
ertr-521	220	1	blomquist	blomquist	NOUN
ertr-521	220	2	,	,	PUNCT
ertr-521	220	3	å	å	PROPN
ertr-521	220	4	.	.	PROPN
ertr-521	220	5	,	,	PUNCT
ertr-521	220	6	&	&	CCONJ
ertr-521	220	7	arvola	arvola	PROPN
ertr-521	220	8	,	,	PUNCT
ertr-521	220	9	m.	m.	NOUN
ertr-521	220	10	(	(	PUNCT
ertr-521	220	11	2002	2002	NUM
ertr-521	220	12	)	)	PUNCT
ertr-521	220	13	.	.	PUNCT
ertr-521	221	1	personas	persona	NOUN
ertr-521	221	2	in	in	ADP
ertr-521	221	3	action	action	NOUN
ertr-521	221	4	:	:	PUNCT
ertr-521	221	5	ethnography	ethnography	NOUN
ertr-521	221	6	in	in	ADP
ertr-521	221	7	an	an	DET
ertr-521	221	8	interaction	interaction	NOUN
ertr-521	221	9	design	design	NOUN
ertr-521	221	10	team	team	NOUN
ertr-521	221	11	.	.	PUNCT
ertr-521	222	1	nordichi	nordichi	PROPN
ertr-521	222	2	’	'	PUNCT
ertr-521	222	3	02	02	NUM
ertr-521	222	4	:	:	PUNCT
ertr-521	222	5	proceedings	proceeding	NOUN
ertr-521	222	6	of	of	ADP
ertr-521	222	7	the	the	DET
ertr-521	222	8	second	second	ADJ
ertr-521	222	9	nordic	nordic	ADJ
ertr-521	222	10	conference	conference	NOUN
ertr-521	222	11	on	on	ADP
ertr-521	222	12	human	human	ADJ
ertr-521	222	13	-	-	PUNCT
ertr-521	222	14	computer	computer	NOUN
ertr-521	222	15	interaction	interaction	NOUN
ertr-521	222	16	,	,	PUNCT
ertr-521	222	17	197	197	NUM
ertr-521	222	18	.	.	PUNCT
ertr-521	222	19	brown	brown	PROPN
ertr-521	222	20	,	,	PUNCT
ertr-521	222	21	t.	t.	PROPN
ertr-521	222	22	(	(	PUNCT
ertr-521	222	23	2009	2009	NUM
ertr-521	222	24	)	)	PUNCT
ertr-521	222	25	.	.	PUNCT
ertr-521	223	1	change	change	NOUN
ertr-521	223	2	by	by	ADP
ertr-521	223	3	design	design	NOUN
ertr-521	223	4	:	:	PUNCT
ertr-521	223	5	how	how	SCONJ
ertr-521	223	6	design	design	NOUN
ertr-521	223	7	thinking	thinking	NOUN
ertr-521	223	8	transforms	transform	VERB
ertr-521	223	9	organizations	organization	NOUN
ertr-521	223	10	and	and	CCONJ
ertr-521	223	11	inspires	inspire	VERB
ertr-521	223	12	innovations	innovation	NOUN
ertr-521	223	13	.	.	PUNCT
ertr-521	224	1	harpercollins	harpercollins	PROPN
ertr-521	224	2	books	book	NOUN
ertr-521	224	3	.	.	PUNCT
ertr-521	225	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	226	1	e	e	X
ertr-521	226	2	-	-	NOUN
ertr-521	226	3	review	review	NOUN
ertr-521	226	4	of	of	ADP
ertr-521	226	5	tourism	tourism	NOUN
ertr-521	226	6	research	research	NOUN
ertr-521	226	7	(	(	PUNCT
ertr-521	226	8	ertr	ertr	NOUN
ertr-521	226	9	)	)	PUNCT
ertr-521	226	10	,	,	PUNCT
ertr-521	226	11	vol	vol	NOUN
ertr-521	226	12	.	.	PROPN
ertr-521	226	13	17	17	NUM
ertr-521	226	14	,	,	PUNCT
ertr-521	226	15	no	no	INTJ
ertr-521	226	16	.	.	NOUN
ertr-521	226	17	3	3	NUM
ertr-521	226	18	,	,	PUNCT
ertr-521	226	19	2019	2019	NUM
ertr-521	226	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	226	21	366	366	NUM
ertr-521	226	22	buchanan	buchanan	PROPN
ertr-521	226	23	,	,	PUNCT
ertr-521	226	24	r.	r.	PROPN
ertr-521	226	25	(	(	PUNCT
ertr-521	226	26	1992	1992	NUM
ertr-521	226	27	)	)	PUNCT
ertr-521	226	28	.	.	PUNCT
ertr-521	227	1	wicked	wicked	ADJ
ertr-521	227	2	problems	problem	NOUN
ertr-521	227	3	in	in	ADP
ertr-521	227	4	design	design	NOUN
ertr-521	227	5	thinking	thinking	NOUN
ertr-521	227	6	.	.	PUNCT
ertr-521	228	1	design	design	NOUN
ertr-521	228	2	issues	issue	NOUN
ertr-521	228	3	,	,	PUNCT
ertr-521	228	4	8(2	8(2	NUM
ertr-521	228	5	)	)	PUNCT
ertr-521	228	6	,	,	PUNCT
ertr-521	228	7	5	5	X
ertr-521	228	8	.	.	X
ertr-521	228	9	buhalis	buhalis	PROPN
ertr-521	228	10	,	,	PUNCT
ertr-521	228	11	d.	d.	PROPN
ertr-521	228	12	,	,	PUNCT
ertr-521	228	13	&	&	CCONJ
ertr-521	228	14	leung	leung	PROPN
ertr-521	228	15	,	,	PUNCT
ertr-521	228	16	r.	r.	PROPN
ertr-521	228	17	(	(	PUNCT
ertr-521	228	18	2018	2018	NUM
ertr-521	228	19	)	)	PUNCT
ertr-521	228	20	.	.	PUNCT
ertr-521	229	1	smart	smart	ADJ
ertr-521	229	2	hospitality	hospitality	NOUN
ertr-521	229	3	—	—	PUNCT
ertr-521	229	4	interconnectivity	interconnectivity	NOUN
ertr-521	229	5	and	and	CCONJ
ertr-521	229	6	interoperability	interoperability	NOUN
ertr-521	229	7	towards	towards	ADP
ertr-521	229	8	an	an	DET
ertr-521	229	9	ecosystem	ecosystem	NOUN
ertr-521	229	10	.	.	PUNCT
ertr-521	230	1	international	international	ADJ
ertr-521	230	2	journal	journal	PROPN
ertr-521	230	3	of	of	ADP
ertr-521	230	4	hospitality	hospitality	PROPN
ertr-521	230	5	management	management	NOUN
ertr-521	230	6	,	,	PUNCT
ertr-521	230	7	71(march	71(march	NUM
ertr-521	230	8	2017	2017	NUM
ertr-521	230	9	)	)	PUNCT
ertr-521	230	10	,	,	PUNCT
ertr-521	230	11	41–50	41–50	NOUN
ertr-521	230	12	.	.	PUNCT
ertr-521	231	1	design	design	NOUN
ertr-521	231	2	council	council	PROPN
ertr-521	231	3	.	.	PUNCT
ertr-521	232	1	(	(	PUNCT
ertr-521	232	2	2005	2005	NUM
ertr-521	232	3	)	)	PUNCT
ertr-521	232	4	.	.	PUNCT
ertr-521	233	1	a	a	DET
ertr-521	233	2	study	study	NOUN
ertr-521	233	3	of	of	ADP
ertr-521	233	4	the	the	DET
ertr-521	233	5	design	design	NOUN
ertr-521	233	6	process	process	NOUN
ertr-521	233	7	.	.	PUNCT
ertr-521	234	1	design	design	PROPN
ertr-521	234	2	council	council	PROPN
ertr-521	234	3	,	,	PUNCT
ertr-521	234	4	44(0	44(0	NOUN
ertr-521	234	5	)	)	PUNCT
ertr-521	234	6	,	,	PUNCT
ertr-521	234	7	1–144	1–144	NUM
ertr-521	234	8	.	.	PUNCT
ertr-521	235	1	desmet	desmet	PROPN
ertr-521	235	2	,	,	PUNCT
ertr-521	235	3	p.	p.	PROPN
ertr-521	235	4	m.	m.	PROPN
ertr-521	235	5	a.	a.	PROPN
ertr-521	235	6	,	,	PUNCT
ertr-521	235	7	&	&	CCONJ
ertr-521	235	8	pohlmeyer	pohlmeyer	PROPN
ertr-521	235	9	,	,	PUNCT
ertr-521	235	10	a.	a.	PROPN
ertr-521	235	11	e.	e.	PROPN
ertr-521	235	12	(	(	PUNCT
ertr-521	235	13	2013	2013	NUM
ertr-521	235	14	)	)	PUNCT
ertr-521	235	15	.	.	PUNCT
ertr-521	236	1	positive	positive	ADJ
ertr-521	236	2	design	design	NOUN
ertr-521	236	3	 	 	SPACE
ertr-521	236	4	:	:	PUNCT
ertr-521	236	5	an	an	DET
ertr-521	236	6	introduction	introduction	NOUN
ertr-521	236	7	to	to	PART
ertr-521	236	8	design	design	VERB
ertr-521	236	9	for	for	ADP
ertr-521	236	10	subjective	subjective	ADJ
ertr-521	236	11	well	well	ADV
ertr-521	236	12	-	-	PUNCT
ertr-521	236	13	being	being	NOUN
ertr-521	236	14	.	.	PUNCT
ertr-521	237	1	international	international	ADJ
ertr-521	237	2	journal	journal	PROPN
ertr-521	237	3	of	of	ADP
ertr-521	237	4	design	design	NOUN
ertr-521	237	5	,	,	PUNCT
ertr-521	237	6	7(3	7(3	NUM
ertr-521	237	7	)	)	PUNCT
ertr-521	237	8	,	,	PUNCT
ertr-521	237	9	5–19	5–19	PROPN
ertr-521	237	10	.	.	PUNCT
ertr-521	238	1	dorst	dorst	PROPN
ertr-521	238	2	,	,	PUNCT
ertr-521	238	3	k.	k.	PROPN
ertr-521	238	4	,	,	PUNCT
ertr-521	238	5	&	&	CCONJ
ertr-521	238	6	cross	cross	PROPN
ertr-521	238	7	,	,	PUNCT
ertr-521	238	8	n.	n.	PROPN
ertr-521	238	9	(	(	PUNCT
ertr-521	238	10	2001	2001	NUM
ertr-521	238	11	)	)	PUNCT
ertr-521	238	12	.	.	PUNCT
ertr-521	239	1	creativity	creativity	NOUN
ertr-521	239	2	in	in	ADP
ertr-521	239	3	the	the	DET
ertr-521	239	4	design	design	NOUN
ertr-521	239	5	process	process	NOUN
ertr-521	239	6	:	:	PUNCT
ertr-521	239	7	co	co	NOUN
ertr-521	239	8	-	-	NOUN
ertr-521	239	9	evolution	evolution	NOUN
ertr-521	239	10	of	of	ADP
ertr-521	239	11	problem	problem	NOUN
ertr-521	239	12	–	–	PUNCT
ertr-521	239	13	solution	solution	NOUN
ertr-521	239	14	.	.	PUNCT
ertr-521	240	1	design	design	NOUN
ertr-521	240	2	studies	study	NOUN
ertr-521	240	3	,	,	PUNCT
ertr-521	240	4	22(5	22(5	NOUN
ertr-521	240	5	)	)	PUNCT
ertr-521	240	6	,	,	PUNCT
ertr-521	240	7	425–437	425–437	NUM
ertr-521	240	8	.	.	PUNCT
ertr-521	241	1	dunne	dunne	PROPN
ertr-521	241	2	,	,	PUNCT
ertr-521	241	3	d.	d.	PROPN
ertr-521	241	4	,	,	PUNCT
ertr-521	241	5	&	&	CCONJ
ertr-521	241	6	martin	martin	PROPN
ertr-521	241	7	,	,	PUNCT
ertr-521	241	8	r.	r.	PROPN
ertr-521	241	9	(	(	PUNCT
ertr-521	241	10	2006	2006	NUM
ertr-521	241	11	)	)	PUNCT
ertr-521	241	12	.	.	PUNCT
ertr-521	242	1	design	design	NOUN
ertr-521	242	2	thinking	thinking	NOUN
ertr-521	242	3	and	and	CCONJ
ertr-521	242	4	how	how	SCONJ
ertr-521	242	5	it	it	PRON
ertr-521	242	6	will	will	AUX
ertr-521	242	7	change	change	VERB
ertr-521	242	8	management	management	NOUN
ertr-521	242	9	education	education	NOUN
ertr-521	242	10	:	:	PUNCT
ertr-521	242	11	an	an	DET
ertr-521	242	12	interview	interview	NOUN
ertr-521	242	13	and	and	CCONJ
ertr-521	242	14	discussion	discussion	NOUN
ertr-521	242	15	.	.	PUNCT
ertr-521	243	1	academy	academy	PROPN
ertr-521	243	2	of	of	ADP
ertr-521	243	3	management	management	NOUN
ertr-521	243	4	learning	learning	NOUN
ertr-521	243	5	&	&	CCONJ
ertr-521	243	6	education	education	PROPN
ertr-521	243	7	,	,	PUNCT
ertr-521	243	8	5(4	5(4	NUM
ertr-521	243	9	)	)	PUNCT
ertr-521	243	10	,	,	PUNCT
ertr-521	243	11	512–523	512–523	NUM
ertr-521	243	12	.	.	PUNCT
ertr-521	243	13	fesenmaier	fesenmaier	NOUN
ertr-521	243	14	,	,	PUNCT
ertr-521	243	15	d.	d.	PROPN
ertr-521	243	16	r.	r.	PROPN
ertr-521	243	17	,	,	PUNCT
ertr-521	243	18	&	&	CCONJ
ertr-521	243	19	xiang	xiang	PROPN
ertr-521	243	20	,	,	PUNCT
ertr-521	243	21	z.	z.	PROPN
ertr-521	243	22	(	(	PUNCT
ertr-521	243	23	eds	eds	PROPN
ertr-521	243	24	.	.	PUNCT
ertr-521	243	25	)	)	PUNCT
ertr-521	243	26	.	.	PUNCT
ertr-521	244	1	(	(	PUNCT
ertr-521	244	2	2017	2017	NUM
ertr-521	244	3	)	)	PUNCT
ertr-521	244	4	.	.	PUNCT
ertr-521	245	1	design	design	NOUN
ertr-521	245	2	science	science	NOUN
ertr-521	245	3	in	in	ADP
ertr-521	245	4	tourism	tourism	NOUN
ertr-521	245	5	.	.	PUNCT
ertr-521	246	1	cham	cham	PROPN
ertr-521	246	2	:	:	PUNCT
ertr-521	246	3	springer	springer	NOUN
ertr-521	246	4	international	international	ADJ
ertr-521	246	5	publishing	publishing	NOUN
ertr-521	246	6	.	.	PUNCT
ertr-521	247	1	hassenzahl	hassenzahl	NOUN
ertr-521	247	2	,	,	PUNCT
ertr-521	247	3	m.	m.	NOUN
ertr-521	247	4	(	(	PUNCT
ertr-521	247	5	2010	2010	NUM
ertr-521	247	6	)	)	PUNCT
ertr-521	247	7	.	.	PUNCT
ertr-521	248	1	experience	experience	NOUN
ertr-521	248	2	design	design	NOUN
ertr-521	248	3	:	:	PUNCT
ertr-521	248	4	technology	technology	NOUN
ertr-521	248	5	for	for	ADP
ertr-521	248	6	all	all	DET
ertr-521	248	7	the	the	DET
ertr-521	248	8	right	right	ADJ
ertr-521	248	9	reasons	reason	NOUN
ertr-521	248	10	(	(	PUNCT
ertr-521	248	11	synthesis	synthesis	NOUN
ertr-521	248	12	)	)	PUNCT
ertr-521	248	13	.	.	PUNCT
ertr-521	249	1	san	san	PROPN
ertr-521	249	2	rafael	rafael	PROPN
ertr-521	249	3	:	:	PUNCT
ertr-521	249	4	morgan	morgan	PROPN
ertr-521	249	5	&	&	CCONJ
ertr-521	249	6	claypool	claypool	PROPN
ertr-521	249	7	publishers	publisher	NOUN
ertr-521	249	8	.	.	PUNCT
ertr-521	250	1	ideo	ideo	NOUN
ertr-521	250	2	.	.	PUNCT
ertr-521	251	1	(	(	PUNCT
ertr-521	251	2	2015	2015	NUM
ertr-521	251	3	)	)	PUNCT
ertr-521	251	4	.	.	PUNCT
ertr-521	252	1	the	the	DET
ertr-521	252	2	field	field	NOUN
ertr-521	252	3	guide	guide	NOUN
ertr-521	252	4	to	to	ADP
ertr-521	252	5	human	human	NOUN
ertr-521	252	6	-	-	PUNCT
ertr-521	252	7	centered	center	VERB
ertr-521	252	8	design	design	NOUN
ertr-521	252	9	(	(	PUNCT
ertr-521	252	10	1st	1st	ADJ
ertr-521	252	11	ed	ed	NOUN
ertr-521	252	12	.	.	PUNCT
ertr-521	252	13	)	)	PUNCT
ertr-521	252	14	.	.	PUNCT
ertr-521	253	1	jiang	jiang	PROPN
ertr-521	253	2	,	,	PUNCT
ertr-521	253	3	s.	s.	PROPN
ertr-521	253	4	,	,	PUNCT
ertr-521	253	5	scott	scott	PROPN
ertr-521	253	6	,	,	PUNCT
ertr-521	253	7	n.	n.	NOUN
ertr-521	253	8	,	,	PUNCT
ertr-521	253	9	&	&	CCONJ
ertr-521	253	10	ding	ding	PROPN
ertr-521	253	11	,	,	PUNCT
ertr-521	253	12	p.	p.	NOUN
ertr-521	253	13	(	(	PUNCT
ertr-521	253	14	2015	2015	NUM
ertr-521	253	15	)	)	PUNCT
ertr-521	253	16	.	.	PUNCT
ertr-521	254	1	using	use	VERB
ertr-521	254	2	means	mean	NOUN
ertr-521	254	3	-	-	PUNCT
ertr-521	254	4	end	end	NOUN
ertr-521	254	5	chain	chain	NOUN
ertr-521	254	6	theory	theory	NOUN
ertr-521	254	7	to	to	PART
ertr-521	254	8	explore	explore	VERB
ertr-521	254	9	travel	travel	NOUN
ertr-521	254	10	motivation	motivation	NOUN
ertr-521	254	11	:	:	PUNCT
ertr-521	254	12	an	an	DET
ertr-521	254	13	examination	examination	NOUN
ertr-521	254	14	of	of	ADP
ertr-521	254	15	chinese	chinese	ADJ
ertr-521	254	16	outbound	outbound	NOUN
ertr-521	254	17	tourists	tourist	NOUN
ertr-521	254	18	.	.	PUNCT
ertr-521	255	1	journal	journal	PROPN
ertr-521	255	2	of	of	ADP
ertr-521	255	3	vacation	vacation	NOUN
ertr-521	255	4	marketing	marketing	NOUN
ertr-521	255	5	,	,	PUNCT
ertr-521	255	6	21(1	21(1	NUM
ertr-521	255	7	)	)	PUNCT
ertr-521	255	8	,	,	PUNCT
ertr-521	255	9	87–100	87–100	PROPN
ertr-521	255	10	.	.	PUNCT
ertr-521	255	11	johansson	johansson	PROPN
ertr-521	255	12	-	-	PUNCT
ertr-521	255	13	sköldberg	sköldberg	PROPN
ertr-521	255	14	,	,	PUNCT
ertr-521	255	15	u.	u.	NOUN
ertr-521	255	16	,	,	PUNCT
ertr-521	255	17	woodilla	woodilla	PROPN
ertr-521	255	18	,	,	PUNCT
ertr-521	255	19	j.	j.	PROPN
ertr-521	255	20	,	,	PUNCT
ertr-521	255	21	&	&	CCONJ
ertr-521	255	22	çetinkaya	çetinkaya	PROPN
ertr-521	255	23	,	,	PUNCT
ertr-521	255	24	m.	m.	NOUN
ertr-521	255	25	(	(	PUNCT
ertr-521	255	26	2013	2013	NUM
ertr-521	255	27	)	)	PUNCT
ertr-521	255	28	.	.	PUNCT
ertr-521	256	1	design	design	NOUN
ertr-521	256	2	thinking	thinking	NOUN
ertr-521	256	3	:	:	PUNCT
ertr-521	256	4	past	past	ADJ
ertr-521	256	5	,	,	PUNCT
ertr-521	256	6	present	present	ADJ
ertr-521	256	7	and	and	CCONJ
ertr-521	256	8	possible	possible	ADJ
ertr-521	256	9	futures	future	NOUN
ertr-521	256	10	.	.	PUNCT
ertr-521	257	1	creativity	creativity	NOUN
ertr-521	257	2	and	and	CCONJ
ertr-521	257	3	innovation	innovation	NOUN
ertr-521	257	4	management	management	NOUN
ertr-521	257	5	,	,	PUNCT
ertr-521	257	6	22(2	22(2	NUM
ertr-521	257	7	)	)	PUNCT
ertr-521	257	8	,	,	PUNCT
ertr-521	257	9	121–146	121–146	NUM
ertr-521	257	10	.	.	PUNCT
ertr-521	258	1	kaasinen	kaasinen	PROPN
ertr-521	258	2	,	,	PUNCT
ertr-521	258	3	e.	e.	PROPN
ertr-521	258	4	,	,	PUNCT
ertr-521	258	5	roto	roto	NOUN
ertr-521	258	6	,	,	PUNCT
ertr-521	258	7	v.	v.	PROPN
ertr-521	258	8	,	,	PUNCT
ertr-521	258	9	hakulinen	hakulinen	PROPN
ertr-521	258	10	,	,	PUNCT
ertr-521	258	11	j.	j.	PROPN
ertr-521	258	12	,	,	PUNCT
ertr-521	258	13	heimonen	heimonen	PROPN
ertr-521	258	14	,	,	PUNCT
ertr-521	258	15	t.	t.	PROPN
ertr-521	258	16	,	,	PUNCT
ertr-521	258	17	jokinen	jokinen	PROPN
ertr-521	258	18	,	,	PUNCT
ertr-521	258	19	j.	j.	PROPN
ertr-521	258	20	p.	p.	PROPN
ertr-521	258	21	p.	p.	PROPN
ertr-521	258	22	,	,	PUNCT
ertr-521	258	23	karvonen	karvonen	PROPN
ertr-521	258	24	,	,	PUNCT
ertr-521	258	25	h.	h.	PROPN
ertr-521	258	26	,	,	PUNCT
ertr-521	258	27	turunen	turunen	PROPN
ertr-521	258	28	,	,	PUNCT
ertr-521	258	29	m.	m.	NOUN
ertr-521	258	30	(	(	PUNCT
ertr-521	258	31	2015	2015	NUM
ertr-521	258	32	)	)	PUNCT
ertr-521	258	33	.	.	PUNCT
ertr-521	259	1	defining	define	VERB
ertr-521	259	2	user	user	NOUN
ertr-521	259	3	experience	experience	NOUN
ertr-521	259	4	goals	goal	NOUN
ertr-521	259	5	to	to	PART
ertr-521	259	6	guide	guide	VERB
ertr-521	259	7	the	the	DET
ertr-521	259	8	design	design	NOUN
ertr-521	259	9	of	of	ADP
ertr-521	259	10	industrial	industrial	ADJ
ertr-521	259	11	systems	system	NOUN
ertr-521	259	12	.	.	PUNCT
ertr-521	260	1	behaviour	behaviour	NOUN
ertr-521	260	2	&	&	CCONJ
ertr-521	260	3	information	information	PROPN
ertr-521	260	4	technology	technology	PROPN
ertr-521	260	5	,	,	PUNCT
ertr-521	260	6	34(10	34(10	NUM
ertr-521	260	7	)	)	PUNCT
ertr-521	260	8	,	,	PUNCT
ertr-521	260	9	976–991	976–991	NUM
ertr-521	260	10	.	.	PUNCT
ertr-521	261	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-521	261	2	e	e	NOUN
ertr-521	261	3	-	-	NOUN
ertr-521	261	4	review	review	NOUN
ertr-521	261	5	of	of	ADP
ertr-521	261	6	tourism	tourism	NOUN
ertr-521	261	7	research	research	NOUN
ertr-521	261	8	(	(	PUNCT
ertr-521	261	9	ertr	ertr	NOUN
ertr-521	261	10	)	)	PUNCT
ertr-521	261	11	,	,	PUNCT
ertr-521	261	12	vol	vol	NOUN
ertr-521	261	13	.	.	PROPN
ertr-521	261	14	17	17	NUM
ertr-521	261	15	,	,	PUNCT
ertr-521	261	16	no	no	INTJ
ertr-521	261	17	.	.	NOUN
ertr-521	261	18	3	3	NUM
ertr-521	261	19	,	,	PUNCT
ertr-521	261	20	2019	2019	NUM
ertr-521	261	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-521	261	22	367	367	NUM
ertr-521	261	23	kelley	kelley	NOUN
ertr-521	261	24	,	,	PUNCT
ertr-521	261	25	t.	t.	PROPN
ertr-521	261	26	,	,	PUNCT
ertr-521	261	27	&	&	CCONJ
ertr-521	261	28	kelley	kelley	PROPN
ertr-521	261	29	,	,	PUNCT
ertr-521	261	30	d.	d.	PROPN
ertr-521	261	31	(	(	PUNCT
ertr-521	261	32	2013	2013	NUM
ertr-521	261	33	)	)	PUNCT
ertr-521	261	34	.	.	PUNCT
ertr-521	262	1	creative	creative	ADJ
ertr-521	262	2	confidence	confidence	NOUN
ertr-521	262	3	 	 	SPACE
ertr-521	262	4	:	:	PUNCT
ertr-521	262	5	unleashing	unleash	VERB
ertr-521	262	6	the	the	DET
ertr-521	262	7	creative	creative	ADJ
ertr-521	262	8	potential	potential	NOUN
ertr-521	262	9	within	within	ADP
ertr-521	262	10	us	we	PRON
ertr-521	262	11	all	all	PRON
ertr-521	262	12	.	.	PUNCT
ertr-521	263	1	new	new	PROPN
ertr-521	263	2	york	york	PROPN
ertr-521	263	3	:	:	PUNCT
ertr-521	263	4	currency	currency	NOUN
ertr-521	263	5	.	.	PUNCT
ertr-521	264	1	kim	kim	PROPN
ertr-521	264	2	,	,	PUNCT
ertr-521	264	3	j.-h	j.-h	PROPN
ertr-521	264	4	.	.	PROPN
ertr-521	264	5	,	,	PUNCT
ertr-521	264	6	ritchie	ritchie	PROPN
ertr-521	264	7	,	,	PUNCT
ertr-521	264	8	j.	j.	PROPN
ertr-521	264	9	r.	r.	PROPN
ertr-521	264	10	b.	b.	PROPN
ertr-521	264	11	,	,	PUNCT
ertr-521	264	12	&	&	CCONJ
ertr-521	264	13	tung	tung	PROPN
ertr-521	264	14	,	,	PUNCT
ertr-521	264	15	v.	v.	ADP
ertr-521	264	16	w.	w.	PROPN
ertr-521	264	17	s.	s.	PROPN
ertr-521	264	18	(	(	PUNCT
ertr-521	264	19	2010	2010	NUM
ertr-521	264	20	)	)	PUNCT
ertr-521	264	21	.	.	PUNCT
ertr-521	265	1	the	the	DET
ertr-521	265	2	effect	effect	NOUN
ertr-521	265	3	of	of	ADP
ertr-521	265	4	memorable	memorable	ADJ
ertr-521	265	5	experience	experience	NOUN
ertr-521	265	6	on	on	ADP
ertr-521	265	7	behavioral	behavioral	ADJ
ertr-521	265	8	intentions	intention	NOUN
ertr-521	265	9	in	in	ADP
ertr-521	265	10	tourism	tourism	NOUN
ertr-521	265	11	:	:	PUNCT
ertr-521	265	12	a	a	DET
ertr-521	265	13	structural	structural	ADJ
ertr-521	265	14	equation	equation	NOUN
ertr-521	265	15	modeling	modeling	NOUN
ertr-521	265	16	approach	approach	NOUN
ertr-521	265	17	.	.	PUNCT
ertr-521	266	1	tourism	tourism	NOUN
ertr-521	266	2	analysis	analysis	NOUN
ertr-521	266	3	,	,	PUNCT
ertr-521	266	4	15(6	15(6	NUM
ertr-521	266	5	)	)	PUNCT
ertr-521	266	6	,	,	PUNCT
ertr-521	266	7	637–648	637–648	NUM
ertr-521	266	8	.	.	PUNCT
ertr-521	267	1	leonidis	leonidis	PROPN
ertr-521	267	2	,	,	PUNCT
ertr-521	267	3	a.	a.	NOUN
ertr-521	267	4	,	,	PUNCT
ertr-521	267	5	korozi	korozi	NOUN
ertr-521	267	6	,	,	PUNCT
ertr-521	267	7	m.	m.	NOUN
ertr-521	267	8	,	,	PUNCT
ertr-521	267	9	margetis	margetis	PROPN
ertr-521	267	10	,	,	PUNCT
ertr-521	267	11	g.	g.	PROPN
ertr-521	267	12	,	,	PUNCT
ertr-521	267	13	grammenos	grammenos	PROPN
ertr-521	267	14	,	,	PUNCT
ertr-521	267	15	d.	d.	PROPN
ertr-521	267	16	,	,	PUNCT
ertr-521	267	17	&	&	CCONJ
ertr-521	267	18	stephanidis	stephanidis	PROPN
ertr-521	267	19	,	,	PUNCT
ertr-521	267	20	c.	c.	PROPN
ertr-521	267	21	(	(	PUNCT
ertr-521	267	22	2013	2013	NUM
ertr-521	267	23	)	)	PUNCT
ertr-521	267	24	.	.	PUNCT
ertr-521	268	1	an	an	DET
ertr-521	268	2	intelligent	intelligent	ADJ
ertr-521	268	3	hotel	hotel	NOUN
ertr-521	268	4	room	room	NOUN
ertr-521	268	5	.	.	PUNCT
ertr-521	269	1	in	in	ADP
ertr-521	269	2	lecture	lecture	NOUN
ertr-521	269	3	notes	note	NOUN
ertr-521	269	4	in	in	ADP
ertr-521	269	5	computer	computer	NOUN
ertr-521	269	6	science	science	NOUN
ertr-521	269	7	(	(	PUNCT
ertr-521	269	8	vol	vol	NOUN
ertr-521	269	9	.	.	NOUN
ertr-521	269	10	8309	8309	NUM
ertr-521	269	11	lncs	lnc	NOUN
ertr-521	269	12	,	,	PUNCT
ertr-521	269	13	pp	pp	X
ertr-521	269	14	.	.	PUNCT
ertr-521	269	15	241	241	NUM
ertr-521	269	16	–	–	PUNCT
ertr-521	269	17	246	246	NUM
ertr-521	269	18	)	)	PUNCT
ertr-521	269	19	.	.	PUNCT
ertr-521	270	1	leung	leung	PROPN
ertr-521	270	2	,	,	PUNCT
ertr-521	270	3	r.	r.	PROPN
ertr-521	270	4	(	(	PUNCT
ertr-521	270	5	2019	2019	NUM
ertr-521	270	6	)	)	PUNCT
ertr-521	270	7	.	.	PUNCT
ertr-521	271	1	smart	smart	ADJ
ertr-521	271	2	hospitality	hospitality	NOUN
ertr-521	271	3	:	:	PUNCT
ertr-521	271	4	taiwan	taiwan	PROPN
ertr-521	271	5	hotel	hotel	NOUN
ertr-521	271	6	stakeholder	stakeholder	NOUN
ertr-521	271	7	perspectives	perspective	NOUN
ertr-521	271	8	.	.	PUNCT
ertr-521	272	1	tourism	tourism	NOUN
ertr-521	272	2	review	review	NOUN
ertr-521	272	3	,	,	PUNCT
ertr-521	272	4	74(1	74(1	NOUN
ertr-521	272	5	)	)	PUNCT
ertr-521	272	6	,	,	PUNCT
ertr-521	272	7	50–62	50–62	NUM
ertr-521	272	8	.	.	PUNCT
ertr-521	272	9	muller	muller	PROPN
ertr-521	272	10	,	,	PUNCT
ertr-521	272	11	m.	m.	NOUN
ertr-521	272	12	j.	j.	PROPN
ertr-521	272	13	(	(	PUNCT
ertr-521	272	14	2003	2003	NUM
ertr-521	272	15	)	)	PUNCT
ertr-521	272	16	.	.	PUNCT
ertr-521	273	1	participatory	participatory	ADJ
ertr-521	273	2	design	design	PROPN
ertr-521	273	3	:	:	PUNCT
ertr-521	273	4	the	the	DET
ertr-521	273	5	third	third	ADJ
ertr-521	273	6	space	space	NOUN
ertr-521	273	7	in	in	ADP
ertr-521	273	8	hci	hci	NOUN
ertr-521	273	9	.	.	PUNCT
ertr-521	274	1	in	in	ADP
ertr-521	274	2	a.sears	a.sear	NOUN
ertr-521	274	3	&	&	CCONJ
ertr-521	274	4	j.	j.	PROPN
ertr-521	274	5	a.jacko	a.jacko	PROPN
ertr-521	274	6	(	(	PUNCT
ertr-521	274	7	eds	ed	NOUN
ertr-521	274	8	.	.	PUNCT
ertr-521	274	9	)	)	PUNCT
ertr-521	274	10	,	,	PUNCT
ertr-521	274	11	human	human	NOUN
ertr-521	274	12	-	-	PUNCT
ertr-521	274	13	computer	computer	NOUN
ertr-521	274	14	interaction	interaction	NOUN
ertr-521	274	15	:	:	PUNCT
ertr-521	274	16	development	development	NOUN
ertr-521	274	17	process	process	NOUN
ertr-521	274	18	(	(	PUNCT
ertr-521	274	19	vol	vol	NOUN
ertr-521	274	20	.	.	PROPN
ertr-521	274	21	4235	4235	NUM
ertr-521	274	22	,	,	PUNCT
ertr-521	274	23	pp	pp	ADJ
ertr-521	274	24	.	.	PUNCT
ertr-521	275	1	165–185	165–185	NUM
ertr-521	275	2	)	)	PUNCT
ertr-521	275	3	.	.	PUNCT
ertr-521	276	1	boca	boca	PROPN
ertr-521	276	2	raton	raton	PROPN
ertr-521	276	3	,	,	PUNCT
ertr-521	276	4	fla	fla	PROPN
ertr-521	276	5	.	.	PUNCT
ertr-521	276	6	:	:	PUNCT
ertr-521	277	1	crc	crc	PROPN
ertr-521	277	2	press	press	PROPN
ertr-521	277	3	.	.	PUNCT
ertr-521	278	1	reynolds	reynolds	PROPN
ertr-521	278	2	,	,	PUNCT
ertr-521	278	3	t.	t.	PROPN
ertr-521	278	4	j.	j.	PROPN
ertr-521	278	5	,	,	PUNCT
ertr-521	278	6	&	&	CCONJ
ertr-521	278	7	gutman	gutman	PROPN
ertr-521	278	8	,	,	PUNCT
ertr-521	278	9	j.	j.	PROPN
ertr-521	278	10	(	(	PUNCT
ertr-521	278	11	1988	1988	NUM
ertr-521	278	12	)	)	PUNCT
ertr-521	278	13	.	.	PUNCT
ertr-521	279	1	laddering	ladder	VERB
ertr-521	279	2	theory	theory	NOUN
ertr-521	279	3	,	,	PUNCT
ertr-521	279	4	method	method	NOUN
ertr-521	279	5	,	,	PUNCT
ertr-521	279	6	analysis	analysis	NOUN
ertr-521	279	7	,	,	PUNCT
ertr-521	279	8	and	and	CCONJ
ertr-521	279	9	interpretation	interpretation	NOUN
ertr-521	279	10	.	.	PUNCT
ertr-521	280	1	journal	journal	NOUN
ertr-521	280	2	of	of	ADP
ertr-521	280	3	advertising	advertising	NOUN
ertr-521	280	4	research	research	NOUN
ertr-521	280	5	,	,	PUNCT
ertr-521	280	6	feb	feb	PROPN
ertr-521	280	7	/	/	SYM
ertr-521	280	8	march	march	PROPN
ertr-521	280	9	.	.	PUNCT
ertr-521	281	1	robertson	robertson	PROPN
ertr-521	281	2	,	,	PUNCT
ertr-521	281	3	t.	t.	PROPN
ertr-521	281	4	,	,	PUNCT
ertr-521	281	5	&	&	CCONJ
ertr-521	281	6	simonsen	simonsen	PROPN
ertr-521	281	7	,	,	PUNCT
ertr-521	281	8	j.	j.	PROPN
ertr-521	281	9	(	(	PUNCT
ertr-521	281	10	2012	2012	NUM
ertr-521	281	11	)	)	PUNCT
ertr-521	281	12	.	.	PUNCT
ertr-521	282	1	challenges	challenge	NOUN
ertr-521	282	2	and	and	CCONJ
ertr-521	282	3	opportunities	opportunity	NOUN
ertr-521	282	4	in	in	ADP
ertr-521	282	5	contemporary	contemporary	PROPN
ertr-521	282	6	participatory	participatory	NOUN
ertr-521	282	7	design	design	NOUN
ertr-521	282	8	.	.	PUNCT
ertr-521	283	1	design	design	NOUN
ertr-521	283	2	issues	issue	NOUN
ertr-521	283	3	,	,	PUNCT
ertr-521	283	4	28(3	28(3	NUM
ertr-521	283	5	)	)	PUNCT
ertr-521	283	6	,	,	PUNCT
ertr-521	283	7	3–9	3–9	X
ertr-521	283	8	.	.	PUNCT
ertr-521	284	1	tussyadiah	tussyadiah	PROPN
ertr-521	284	2	,	,	PUNCT
ertr-521	284	3	i.	i.	PROPN
ertr-521	284	4	p.	p.	PROPN
ertr-521	284	5	(	(	PUNCT
ertr-521	284	6	2014	2014	NUM
ertr-521	284	7	)	)	PUNCT
ertr-521	284	8	.	.	PUNCT
ertr-521	285	1	toward	toward	ADP
ertr-521	285	2	a	a	DET
ertr-521	285	3	theoretical	theoretical	ADJ
ertr-521	285	4	foundation	foundation	NOUN
ertr-521	285	5	for	for	ADP
ertr-521	285	6	experience	experience	NOUN
ertr-521	285	7	design	design	NOUN
ertr-521	285	8	in	in	ADP
ertr-521	285	9	tourism	tourism	NOUN
ertr-521	285	10	.	.	PUNCT
ertr-521	286	1	journal	journal	PROPN
ertr-521	286	2	of	of	ADP
ertr-521	286	3	travel	travel	NOUN
ertr-521	286	4	research	research	NOUN
ertr-521	286	5	,	,	PUNCT
ertr-521	286	6	53(5	53(5	NUM
ertr-521	286	7	)	)	PUNCT
ertr-521	286	8	,	,	PUNCT
ertr-521	286	9	543–564	543–564	NUM
ertr-521	286	10	.	.	PUNCT
ertr-521	287	1	tussyadiah	tussyadiah	PROPN
ertr-521	287	2	,	,	PUNCT
ertr-521	287	3	i.	i.	PROPN
ertr-521	287	4	p.	p.	PROPN
ertr-521	287	5	(	(	PUNCT
ertr-521	287	6	2017	2017	NUM
ertr-521	287	7	)	)	PUNCT
ertr-521	287	8	.	.	PUNCT
ertr-521	288	1	technology	technology	NOUN
ertr-521	288	2	and	and	CCONJ
ertr-521	288	3	behavioral	behavioral	ADJ
ertr-521	288	4	design	design	NOUN
ertr-521	288	5	in	in	ADP
ertr-521	288	6	tourism	tourism	NOUN
ertr-521	288	7	.	.	PUNCT
ertr-521	289	1	in	in	ADP
ertr-521	289	2	d.	d.	PROPN
ertr-521	289	3	r.fesenmaier	r.fesenmaier	ADV
ertr-521	289	4	&	&	CCONJ
ertr-521	289	5	z.xiang	z.xiang	PROPN
ertr-521	289	6	(	(	PUNCT
ertr-521	289	7	eds	eds	PROPN
ertr-521	289	8	.	.	PUNCT
ertr-521	289	9	)	)	PUNCT
ertr-521	289	10	,	,	PUNCT
ertr-521	289	11	design	design	NOUN
ertr-521	289	12	science	science	NOUN
ertr-521	289	13	in	in	ADP
ertr-521	289	14	tourism	tourism	NOUN
ertr-521	289	15	(	(	PUNCT
ertr-521	289	16	pp	pp	ADJ
ertr-521	289	17	.	.	PUNCT
ertr-521	290	1	173–191	173–191	NUM
ertr-521	290	2	)	)	PUNCT
ertr-521	290	3	.	.	PUNCT
ertr-521	291	1	cham	cham	PROPN
ertr-521	291	2	:	:	PUNCT
ertr-521	291	3	springer	springer	NOUN
ertr-521	291	4	international	international	ADJ
ertr-521	291	5	publishing	publishing	NOUN
ertr-521	291	6	.	.	PUNCT
ertr-521	292	1	yin	yin	PROPN
ertr-521	292	2	,	,	PUNCT
ertr-521	292	3	r.	r.	PROPN
ertr-521	292	4	k.	k.	PROPN
ertr-521	292	5	(	(	PUNCT
ertr-521	292	6	2009	2009	NUM
ertr-521	292	7	)	)	PUNCT
ertr-521	292	8	.	.	PUNCT
ertr-521	293	1	case	case	NOUN
ertr-521	293	2	study	study	NOUN
ertr-521	293	3	research	research	NOUN
ertr-521	293	4	:	:	PUNCT
ertr-521	293	5	design	design	NOUN
ertr-521	293	6	and	and	CCONJ
ertr-521	293	7	methods	method	NOUN
ertr-521	293	8	.	.	PUNCT
ertr-521	294	1	thousand	thousand	NUM
ertr-521	294	2	oaks	oak	NOUN
ertr-521	294	3	,	,	PUNCT
ertr-521	294	4	calif	calif	PROPN
ertr-521	294	5	.	.	PUNCT
ertr-521	294	6	:	:	PUNCT
ertr-521	295	1	sage	sage	NOUN
ertr-521	295	2	publications	publication	NOUN
ertr-521	295	3	,	,	PUNCT
ertr-521	295	4	inc	inc	PROPN
ertr-521	295	5	.	.	PROPN
ertr-521	295	6	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN