id	sid	tid	token	lemma	pos
ertr-536	1	1	e	e	X
ertr-536	1	2	-	-	NOUN
ertr-536	1	3	review	review	NOUN
ertr-536	1	4	of	of	ADP
ertr-536	1	5	tourism	tourism	NOUN
ertr-536	1	6	research	research	NOUN
ertr-536	1	7	(	(	PUNCT
ertr-536	1	8	ertr	ertr	NOUN
ertr-536	1	9	)	)	PUNCT
ertr-536	1	10	,	,	PUNCT
ertr-536	1	11	vol	vol	NOUN
ertr-536	1	12	.	.	PROPN
ertr-536	1	13	17	17	NUM
ertr-536	1	14	,	,	PUNCT
ertr-536	1	15	no	no	INTJ
ertr-536	1	16	.	.	NOUN
ertr-536	1	17	4	4	NUM
ertr-536	1	18	,	,	PUNCT
ertr-536	1	19	2019	2019	NUM
ertr-536	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	2	1	502	502	NUM
ertr-536	2	2	rosanna	rosanna	NOUN
ertr-536	2	3	leung	leung	PROPN
ertr-536	2	4	i	i	PROPN
ertr-536	2	5	-	-	PUNCT
ertr-536	2	6	shou	shou	PROPN
ertr-536	2	7	university	university	PROPN
ertr-536	2	8	elise	elise	PROPN
ertr-536	2	9	wong	wong	PROPN
ertr-536	2	10	taylor	taylor	PROPN
ertr-536	2	11	’s	’s	PART
ertr-536	2	12	university	university	NOUN
ertr-536	2	13	will	will	AUX
ertr-536	2	14	you	you	PRON
ertr-536	2	15	pick	pick	VERB
ertr-536	2	16	me	i	PRON
ertr-536	2	17	again	again	ADV
ertr-536	2	18	?	?	PUNCT
ertr-536	3	1	international	international	ADJ
ertr-536	3	2	hotel	hotel	NOUN
ertr-536	3	3	chains	chain	VERB
ertr-536	3	4	brand	brand	NOUN
ertr-536	3	5	loyalty	loyalty	NOUN
ertr-536	3	6	reflection	reflection	NOUN
ertr-536	3	7	from	from	ADP
ertr-536	3	8	user	user	NOUN
ertr-536	3	9	reviews	review	NOUN
ertr-536	3	10	online	online	ADJ
ertr-536	3	11	reviews	review	NOUN
ertr-536	3	12	had	have	AUX
ertr-536	3	13	been	be	AUX
ertr-536	3	14	used	use	VERB
ertr-536	3	15	as	as	ADP
ertr-536	3	16	the	the	DET
ertr-536	3	17	data	datum	NOUN
ertr-536	3	18	source	source	NOUN
ertr-536	3	19	to	to	PART
ertr-536	3	20	examine	examine	VERB
ertr-536	3	21	customer	customer	NOUN
ertr-536	3	22	satisfaction	satisfaction	NOUN
ertr-536	3	23	and	and	CCONJ
ertr-536	3	24	dissatisfactions	dissatisfaction	NOUN
ertr-536	3	25	for	for	ADP
ertr-536	3	26	more	more	ADJ
ertr-536	3	27	than	than	ADP
ertr-536	3	28	a	a	PRON
ertr-536	3	29	decade	decade	NOUN
ertr-536	3	30	;	;	PUNCT
ertr-536	3	31	however	however	ADV
ertr-536	3	32	,	,	PUNCT
ertr-536	3	33	limited	limited	ADJ
ertr-536	3	34	studies	study	NOUN
ertr-536	3	35	examined	examine	VERB
ertr-536	3	36	brand	brand	NOUN
ertr-536	3	37	.	.	PUNCT
ertr-536	4	1	this	this	DET
ertr-536	4	2	study	study	NOUN
ertr-536	4	3	extracted	extract	VERB
ertr-536	4	4	12	12	NUM
ertr-536	4	5	active	active	ADJ
ertr-536	4	6	online	online	ADJ
ertr-536	4	7	review	review	NOUN
ertr-536	4	8	contributors	contributor	NOUN
ertr-536	4	9	with	with	ADP
ertr-536	4	10	43	43	NUM
ertr-536	4	11	reviews	review	NOUN
ertr-536	4	12	,	,	PUNCT
ertr-536	4	13	examined	examine	VERB
ertr-536	4	14	their	their	PRON
ertr-536	4	15	brand	brand	NOUN
ertr-536	4	16	loyalty	loyalty	NOUN
ertr-536	4	17	behavior	behavior	NOUN
ertr-536	4	18	on	on	ADP
ertr-536	4	19	international	international	ADJ
ertr-536	4	20	hotel	hotel	NOUN
ertr-536	4	21	chains	chain	NOUN
ertr-536	4	22	.	.	PUNCT
ertr-536	5	1	this	this	DET
ertr-536	5	2	study	study	NOUN
ertr-536	5	3	developed	develop	VERB
ertr-536	5	4	a	a	DET
ertr-536	5	5	method	method	NOUN
ertr-536	5	6	that	that	SCONJ
ertr-536	5	7	utilizing	utilize	VERB
ertr-536	5	8	online	online	ADJ
ertr-536	5	9	review	review	NOUN
ertr-536	5	10	data	datum	NOUN
ertr-536	5	11	to	to	PART
ertr-536	5	12	identify	identify	VERB
ertr-536	5	13	the	the	DET
ertr-536	5	14	hotel	hotel	NOUN
ertr-536	5	15	customer	customer	NOUN
ertr-536	5	16	attitudinal	attitudinal	ADJ
ertr-536	5	17	loyalty	loyalty	NOUN
ertr-536	5	18	.	.	PUNCT
ertr-536	6	1	the	the	DET
ertr-536	6	2	results	result	NOUN
ertr-536	6	3	indicated	indicate	VERB
ertr-536	6	4	that	that	SCONJ
ertr-536	6	5	repeat	repeat	NOUN
ertr-536	6	6	customers	customer	NOUN
ertr-536	6	7	have	have	VERB
ertr-536	6	8	stronger	strong	ADJ
ertr-536	6	9	brand	brand	NOUN
ertr-536	6	10	loyalty	loyalty	NOUN
ertr-536	6	11	and	and	CCONJ
ertr-536	6	12	their	their	PRON
ertr-536	6	13	attitudinal	attitudinal	ADJ
ertr-536	6	14	behavior	behavior	NOUN
ertr-536	6	15	can	can	AUX
ertr-536	6	16	be	be	AUX
ertr-536	6	17	reflected	reflect	VERB
ertr-536	6	18	from	from	ADP
ertr-536	6	19	their	their	PRON
ertr-536	6	20	reviews	review	NOUN
ertr-536	6	21	.	.	PUNCT
ertr-536	7	1	hotel	hotel	NOUN
ertr-536	7	2	managers	manager	NOUN
ertr-536	7	3	should	should	AUX
ertr-536	7	4	use	use	VERB
ertr-536	7	5	review	review	NOUN
ertr-536	7	6	websites	website	NOUN
ertr-536	7	7	a	a	DET
ertr-536	7	8	new	new	ADJ
ertr-536	7	9	management	management	NOUN
ertr-536	7	10	tool	tool	NOUN
ertr-536	7	11	to	to	PART
ertr-536	7	12	identify	identify	VERB
ertr-536	7	13	the	the	DET
ertr-536	7	14	potential	potential	ADJ
ertr-536	7	15	loyal	loyal	ADJ
ertr-536	7	16	customers	customer	NOUN
ertr-536	7	17	and	and	CCONJ
ertr-536	7	18	understand	understand	VERB
ertr-536	7	19	the	the	DET
ertr-536	7	20	repurchasing	repurchasing	NOUN
ertr-536	7	21	intentions	intention	NOUN
ertr-536	7	22	.	.	PUNCT
ertr-536	8	1	keywords	keyword	NOUN
ertr-536	8	2	:	:	PUNCT
ertr-536	8	3	brand	brand	NOUN
ertr-536	8	4	loyalty	loyalty	NOUN
ertr-536	8	5	,	,	PUNCT
ertr-536	8	6	online	online	ADJ
ertr-536	8	7	reviews	review	NOUN
ertr-536	8	8	,	,	PUNCT
ertr-536	8	9	international	international	ADJ
ertr-536	8	10	hotel	hotel	NOUN
ertr-536	8	11	chain	chain	NOUN
ertr-536	8	12	,	,	PUNCT
ertr-536	8	13	customer	customer	NOUN
ertr-536	8	14	behavior	behavior	NOUN
ertr-536	8	15	rosanna	rosanna	PROPN
ertr-536	8	16	leung	leung	PROPN
ertr-536	8	17	department	department	PROPN
ertr-536	8	18	of	of	ADP
ertr-536	8	19	international	international	ADJ
ertr-536	8	20	tourism	tourism	NOUN
ertr-536	8	21	and	and	CCONJ
ertr-536	8	22	hospitality	hospitality	NOUN
ertr-536	8	23	,	,	PUNCT
ertr-536	8	24	i	i	PROPN
ertr-536	8	25	-	-	PUNCT
ertr-536	8	26	shou	shou	PROPN
ertr-536	8	27	university	university	PROPN
ertr-536	9	1	no	no	NOUN
ertr-536	9	2	.	.	NOUN
ertr-536	9	3	1	1	NUM
ertr-536	9	4	section	section	NOUN
ertr-536	9	5	1	1	NUM
ertr-536	9	6	,	,	PUNCT
ertr-536	9	7	syuecheng	syuecheng	ADJ
ertr-536	9	8	road	road	NOUN
ertr-536	9	9	,	,	PUNCT
ertr-536	9	10	dashu	dashu	NOUN
ertr-536	9	11	district	district	PROPN
ertr-536	9	12	,	,	PUNCT
ertr-536	9	13	kaohsiung	kaohsiung	PROPN
ertr-536	9	14	,	,	PUNCT
ertr-536	9	15	taiwan	taiwan	PROPN
ertr-536	9	16	email	email	NOUN
ertr-536	9	17	:	:	PUNCT
ertr-536	9	18	rosannaleung@isu.edu.tw	rosannaleung@isu.edu.tw	PROPN
ertr-536	9	19	elise	elise	PROPN
ertr-536	9	20	wong	wong	PROPN
ertr-536	9	21	school	school	PROPN
ertr-536	9	22	of	of	ADP
ertr-536	9	23	hospitality	hospitality	NOUN
ertr-536	9	24	,	,	PUNCT
ertr-536	9	25	tourism	tourism	NOUN
ertr-536	9	26	&	&	CCONJ
ertr-536	9	27	events	event	NOUN
ertr-536	9	28	faculty	faculty	NOUN
ertr-536	9	29	of	of	ADP
ertr-536	9	30	social	social	ADJ
ertr-536	9	31	sciences	sciences	PROPN
ertr-536	9	32	&	&	CCONJ
ertr-536	9	33	leisure	leisure	PROPN
ertr-536	9	34	management	management	PROPN
ertr-536	9	35	taylor	taylor	PROPN
ertr-536	9	36	’s	’s	PART
ertr-536	9	37	university	university	PROPN
ertr-536	9	38	1	1	NUM
ertr-536	9	39	,	,	PUNCT
ertr-536	9	40	jalan	jalan	PROPN
ertr-536	9	41	taylors	taylors	PROPN
ertr-536	9	42	,	,	PUNCT
ertr-536	9	43	47500	47500	NUM
ertr-536	9	44	subang	subang	PROPN
ertr-536	9	45	jaya	jaya	PROPN
ertr-536	9	46	,	,	PUNCT
ertr-536	9	47	selangor	selangor	PROPN
ertr-536	9	48	,	,	PUNCT
ertr-536	9	49	malaysia	malaysia	PROPN
ertr-536	9	50	email	email	NOUN
ertr-536	9	51	:	:	PUNCT
ertr-536	9	52	manling.wong@taylors.edu.my	manling.wong@taylors.edu.my	PROPN
ertr-536	9	53	rosanna	rosanna	PROPN
ertr-536	9	54	leung	leung	PROPN
ertr-536	9	55	is	be	AUX
ertr-536	9	56	the	the	DET
ertr-536	9	57	assistant	assistant	ADJ
ertr-536	9	58	professor	professor	NOUN
ertr-536	9	59	in	in	ADP
ertr-536	9	60	the	the	DET
ertr-536	9	61	department	department	NOUN
ertr-536	9	62	of	of	ADP
ertr-536	9	63	international	international	ADJ
ertr-536	9	64	tourism	tourism	NOUN
ertr-536	9	65	and	and	CCONJ
ertr-536	9	66	hospitality	hospitality	NOUN
ertr-536	9	67	at	at	ADP
ertr-536	9	68	i	i	PROPN
ertr-536	9	69	-	-	PUNCT
ertr-536	9	70	shou	shou	PROPN
ertr-536	9	71	university	university	PROPN
ertr-536	9	72	.	.	PUNCT
ertr-536	10	1	her	her	PRON
ertr-536	10	2	research	research	NOUN
ertr-536	10	3	focuses	focus	VERB
ertr-536	10	4	on	on	ADP
ertr-536	10	5	smart	smart	ADJ
ertr-536	10	6	hospitality	hospitality	NOUN
ertr-536	10	7	,	,	PUNCT
ertr-536	10	8	information	information	NOUN
ertr-536	10	9	technology	technology	NOUN
ertr-536	10	10	management	management	NOUN
ertr-536	10	11	in	in	ADP
ertr-536	10	12	hospitality	hospitality	NOUN
ertr-536	10	13	and	and	CCONJ
ertr-536	10	14	tourism	tourism	NOUN
ertr-536	10	15	,	,	PUNCT
ertr-536	10	16	and	and	CCONJ
ertr-536	10	17	online	online	ADJ
ertr-536	10	18	consumer	consumer	NOUN
ertr-536	10	19	behaviour	behaviour	NOUN
ertr-536	10	20	.	.	PUNCT
ertr-536	11	1	elise	elise	PROPN
ertr-536	11	2	wong	wong	PROPN
ertr-536	11	3	is	be	AUX
ertr-536	11	4	a	a	DET
ertr-536	11	5	senior	senior	ADJ
ertr-536	11	6	lecturer	lecturer	NOUN
ertr-536	11	7	ii	ii	NOUN
ertr-536	11	8	at	at	ADP
ertr-536	11	9	the	the	DET
ertr-536	11	10	school	school	NOUN
ertr-536	11	11	of	of	ADP
ertr-536	11	12	hospitality	hospitality	NOUN
ertr-536	11	13	,	,	PUNCT
ertr-536	11	14	tourism	tourism	NOUN
ertr-536	11	15	&	&	CCONJ
ertr-536	11	16	events	events	PROPN
ertr-536	11	17	management	management	PROPN
ertr-536	11	18	of	of	ADP
ertr-536	11	19	taylor	taylor	PROPN
ertr-536	11	20	’s	’s	PART
ertr-536	11	21	university	university	NOUN
ertr-536	11	22	.	.	PUNCT
ertr-536	12	1	her	her	PRON
ertr-536	12	2	research	research	NOUN
ertr-536	12	3	focuses	focus	VERB
ertr-536	12	4	on	on	ADP
ertr-536	12	5	areas	area	NOUN
ertr-536	12	6	related	relate	VERB
ertr-536	12	7	to	to	ADP
ertr-536	12	8	website	website	NOUN
ertr-536	12	9	evaluation	evaluation	NOUN
ertr-536	12	10	,	,	PUNCT
ertr-536	12	11	digital	digital	ADJ
ertr-536	12	12	marketing	marketing	NOUN
ertr-536	12	13	,	,	PUNCT
ertr-536	12	14	mobile	mobile	NOUN
ertr-536	12	15	marketing	marketing	NOUN
ertr-536	12	16	,	,	PUNCT
ertr-536	12	17	and	and	CCONJ
ertr-536	12	18	e	e	NOUN
ertr-536	12	19	-	-	NOUN
ertr-536	12	20	consumer	consumer	ADJ
ertr-536	12	21	behavior	behavior	NOUN
ertr-536	12	22	in	in	ADP
ertr-536	12	23	the	the	DET
ertr-536	12	24	hospitality	hospitality	NOUN
ertr-536	12	25	and	and	CCONJ
ertr-536	12	26	tourism	tourism	NOUN
ertr-536	12	27	industries	industry	NOUN
ertr-536	12	28	.	.	PUNCT
ertr-536	13	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	13	2	mailto:manling.wong@taylors.edu.my	mailto:manling.wong@taylors.edu.my	PROPN
ertr-536	14	1	e	e	NOUN
ertr-536	14	2	-	-	NOUN
ertr-536	14	3	review	review	NOUN
ertr-536	14	4	of	of	ADP
ertr-536	14	5	tourism	tourism	NOUN
ertr-536	14	6	research	research	NOUN
ertr-536	14	7	(	(	PUNCT
ertr-536	14	8	ertr	ertr	NOUN
ertr-536	14	9	)	)	PUNCT
ertr-536	14	10	,	,	PUNCT
ertr-536	14	11	vol	vol	NOUN
ertr-536	14	12	.	.	PROPN
ertr-536	14	13	17	17	NUM
ertr-536	14	14	,	,	PUNCT
ertr-536	14	15	no	no	INTJ
ertr-536	14	16	.	.	NOUN
ertr-536	14	17	4	4	NUM
ertr-536	14	18	,	,	PUNCT
ertr-536	14	19	2019	2019	NUM
ertr-536	14	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	14	21	503	503	NUM
ertr-536	14	22	research	research	NOUN
ertr-536	14	23	background	background	NOUN
ertr-536	14	24	the	the	DET
ertr-536	14	25	competition	competition	NOUN
ertr-536	14	26	among	among	ADP
ertr-536	14	27	the	the	DET
ertr-536	14	28	hotel	hotel	NOUN
ertr-536	14	29	industry	industry	NOUN
ertr-536	14	30	is	be	AUX
ertr-536	14	31	fierce	fierce	ADJ
ertr-536	14	32	.	.	PUNCT
ertr-536	15	1	in	in	ADP
ertr-536	15	2	order	order	NOUN
ertr-536	15	3	to	to	PART
ertr-536	15	4	survive	survive	VERB
ertr-536	15	5	,	,	PUNCT
ertr-536	15	6	the	the	DET
ertr-536	15	7	hotel	hotel	NOUN
ertr-536	15	8	manager	manager	NOUN
ertr-536	15	9	needs	need	VERB
ertr-536	15	10	to	to	PART
ertr-536	15	11	continuously	continuously	ADV
ertr-536	15	12	improve	improve	VERB
ertr-536	15	13	financial	financial	ADJ
ertr-536	15	14	performance	performance	NOUN
ertr-536	15	15	and	and	CCONJ
ertr-536	15	16	maintain	maintain	VERB
ertr-536	15	17	or	or	CCONJ
ertr-536	15	18	reduce	reduce	VERB
ertr-536	15	19	the	the	DET
ertr-536	15	20	operational	operational	ADJ
ertr-536	15	21	cost	cost	NOUN
ertr-536	15	22	at	at	ADP
ertr-536	15	23	the	the	DET
ertr-536	15	24	same	same	ADJ
ertr-536	15	25	time	time	NOUN
ertr-536	15	26	.	.	PUNCT
ertr-536	16	1	the	the	DET
ertr-536	16	2	hotel	hotel	NOUN
ertr-536	16	3	revenue	revenue	NOUN
ertr-536	16	4	is	be	AUX
ertr-536	16	5	mainly	mainly	ADV
ertr-536	16	6	determined	determine	VERB
ertr-536	16	7	by	by	ADP
ertr-536	16	8	the	the	DET
ertr-536	16	9	number	number	NOUN
ertr-536	16	10	of	of	ADP
ertr-536	16	11	customers	customer	NOUN
ertr-536	16	12	,	,	PUNCT
ertr-536	16	13	and	and	CCONJ
ertr-536	16	14	the	the	DET
ertr-536	16	15	cost	cost	NOUN
ertr-536	16	16	of	of	ADP
ertr-536	16	17	retaining	retain	VERB
ertr-536	16	18	a	a	DET
ertr-536	16	19	repeat	repeat	NOUN
ertr-536	16	20	customer	customer	NOUN
ertr-536	16	21	actually	actually	ADV
ertr-536	16	22	is	be	AUX
ertr-536	16	23	lower	low	ADJ
ertr-536	16	24	than	than	ADP
ertr-536	16	25	attracting	attract	VERB
ertr-536	16	26	a	a	DET
ertr-536	16	27	new	new	ADJ
ertr-536	16	28	one	one	NUM
ertr-536	16	29	.	.	PUNCT
ertr-536	17	1	thus	thus	ADV
ertr-536	17	2	,	,	PUNCT
ertr-536	17	3	it	it	PRON
ertr-536	17	4	is	be	AUX
ertr-536	17	5	important	important	ADJ
ertr-536	17	6	for	for	SCONJ
ertr-536	17	7	the	the	DET
ertr-536	17	8	hotel	hotel	NOUN
ertr-536	17	9	manager	manager	NOUN
ertr-536	17	10	to	to	PART
ertr-536	17	11	understand	understand	VERB
ertr-536	17	12	how	how	SCONJ
ertr-536	17	13	to	to	PART
ertr-536	17	14	attract	attract	VERB
ertr-536	17	15	repeat	repeat	NOUN
ertr-536	17	16	customer	customer	NOUN
ertr-536	17	17	and	and	CCONJ
ertr-536	17	18	build	build	VERB
ertr-536	17	19	up	up	ADP
ertr-536	17	20	customer	customer	NOUN
ertr-536	17	21	loyalty	loyalty	NOUN
ertr-536	17	22	.	.	PUNCT
ertr-536	18	1	customer	customer	NOUN
ertr-536	18	2	loyalty	loyalty	NOUN
ertr-536	18	3	defined	define	VERB
ertr-536	18	4	as	as	ADP
ertr-536	18	5	a	a	DET
ertr-536	18	6	customer	customer	NOUN
ertr-536	18	7	who	who	PRON
ertr-536	18	8	repurchases	repurchase	VERB
ertr-536	18	9	the	the	DET
ertr-536	18	10	same	same	ADJ
ertr-536	18	11	product	product	NOUN
ertr-536	18	12	or	or	CCONJ
ertr-536	18	13	service	service	NOUN
ertr-536	18	14	from	from	ADP
ertr-536	18	15	the	the	DET
ertr-536	18	16	same	same	ADJ
ertr-536	18	17	provider	provider	NOUN
ertr-536	18	18	,	,	PUNCT
ertr-536	18	19	no	no	ADV
ertr-536	18	20	matter	matter	ADV
ertr-536	18	21	when	when	SCONJ
ertr-536	18	22	and	and	CCONJ
ertr-536	18	23	where	where	SCONJ
ertr-536	18	24	it	it	PRON
ertr-536	18	25	is	be	AUX
ertr-536	18	26	available	available	ADJ
ertr-536	18	27	,	,	PUNCT
ertr-536	18	28	and	and	CCONJ
ertr-536	18	29	loyal	loyal	ADJ
ertr-536	18	30	customers	customer	NOUN
ertr-536	18	31	are	be	AUX
ertr-536	18	32	willing	willing	ADJ
ertr-536	18	33	to	to	PART
ertr-536	18	34	recommend	recommend	VERB
ertr-536	18	35	and	and	CCONJ
ertr-536	18	36	maintain	maintain	VERB
ertr-536	18	37	a	a	DET
ertr-536	18	38	positive	positive	ADJ
ertr-536	18	39	attitude	attitude	NOUN
ertr-536	18	40	toward	toward	ADP
ertr-536	18	41	the	the	DET
ertr-536	18	42	product	product	NOUN
ertr-536	18	43	or	or	CCONJ
ertr-536	18	44	service	service	NOUN
ertr-536	18	45	provider	provider	NOUN
ertr-536	18	46	(	(	PUNCT
ertr-536	18	47	kandampully	kandampully	PROPN
ertr-536	18	48	&	&	CCONJ
ertr-536	18	49	suhartanto	suhartanto	NOUN
ertr-536	18	50	,	,	PUNCT
ertr-536	18	51	2000	2000	NUM
ertr-536	18	52	)	)	PUNCT
ertr-536	18	53	.	.	PUNCT
ertr-536	19	1	based	base	VERB
ertr-536	19	2	on	on	ADP
ertr-536	19	3	the	the	DET
ertr-536	19	4	definition	definition	NOUN
ertr-536	19	5	,	,	PUNCT
ertr-536	19	6	the	the	DET
ertr-536	19	7	concept	concept	NOUN
ertr-536	19	8	of	of	ADP
ertr-536	19	9	customer	customer	NOUN
ertr-536	19	10	loyalty	loyalty	NOUN
ertr-536	19	11	comprised	comprise	VERB
ertr-536	19	12	of	of	ADP
ertr-536	19	13	two	two	NUM
ertr-536	19	14	dimensions	dimension	NOUN
ertr-536	19	15	,	,	PUNCT
ertr-536	19	16	including	include	VERB
ertr-536	19	17	behavioral	behavioral	ADJ
ertr-536	19	18	customer	customer	NOUN
ertr-536	19	19	loyalty	loyalty	NOUN
ertr-536	19	20	and	and	CCONJ
ertr-536	19	21	attitudinal	attitudinal	ADJ
ertr-536	19	22	customer	customer	NOUN
ertr-536	19	23	loyalty	loyalty	NOUN
ertr-536	19	24	(	(	PUNCT
ertr-536	19	25	rather	rather	ADV
ertr-536	19	26	&	&	CCONJ
ertr-536	19	27	hollebeek	hollebeek	NOUN
ertr-536	19	28	,	,	PUNCT
ertr-536	19	29	2019	2019	NUM
ertr-536	19	30	)	)	PUNCT
ertr-536	19	31	.	.	PUNCT
ertr-536	20	1	customer	customer	NOUN
ertr-536	20	2	loyalty	loyalty	NOUN
ertr-536	20	3	researches	research	VERB
ertr-536	20	4	in	in	ADP
ertr-536	20	5	hospitality	hospitality	NOUN
ertr-536	20	6	and	and	CCONJ
ertr-536	20	7	tourism	tourism	NOUN
ertr-536	20	8	discipline	discipline	NOUN
ertr-536	20	9	had	have	AUX
ertr-536	20	10	been	be	AUX
ertr-536	20	11	conducted	conduct	VERB
ertr-536	20	12	for	for	ADP
ertr-536	20	13	decades	decade	NOUN
ertr-536	20	14	to	to	PART
ertr-536	20	15	identify	identify	VERB
ertr-536	20	16	the	the	DET
ertr-536	20	17	factors	factor	NOUN
ertr-536	20	18	that	that	PRON
ertr-536	20	19	influence	influence	NOUN
ertr-536	20	20	loyalty	loyalty	NOUN
ertr-536	20	21	behavior	behavior	NOUN
ertr-536	20	22	,	,	PUNCT
ertr-536	20	23	such	such	ADJ
ertr-536	20	24	as	as	ADP
ertr-536	20	25	satisfaction	satisfaction	NOUN
ertr-536	20	26	(	(	PUNCT
ertr-536	20	27	han	han	PROPN
ertr-536	20	28	&	&	CCONJ
ertr-536	20	29	hyun	hyun	PROPN
ertr-536	20	30	,	,	PUNCT
ertr-536	20	31	2017	2017	NUM
ertr-536	20	32	;	;	PUNCT
ertr-536	20	33	kandampully	kandampully	PROPN
ertr-536	20	34	&	&	CCONJ
ertr-536	20	35	suhartanto	suhartanto	NOUN
ertr-536	20	36	,	,	PUNCT
ertr-536	20	37	2000	2000	NUM
ertr-536	20	38	;	;	PUNCT
ertr-536	20	39	yavas	yavas	PROPN
ertr-536	20	40	,	,	PUNCT
ertr-536	20	41	karatepe	karatepe	PROPN
ertr-536	20	42	,	,	PUNCT
ertr-536	20	43	babakus	babakus	PROPN
ertr-536	20	44	&	&	CCONJ
ertr-536	20	45	avci	avci	PROPN
ertr-536	20	46	,	,	PUNCT
ertr-536	20	47	2004	2004	NUM
ertr-536	20	48	;	;	PUNCT
ertr-536	20	49	yung	yung	PROPN
ertr-536	20	50	&	&	CCONJ
ertr-536	20	51	chan	chan	PROPN
ertr-536	20	52	,	,	PUNCT
ertr-536	20	53	2002	2002	NUM
ertr-536	20	54	)	)	PUNCT
ertr-536	20	55	;	;	PUNCT
ertr-536	21	1	service	service	NOUN
ertr-536	21	2	quality	quality	NOUN
ertr-536	21	3	(	(	PUNCT
ertr-536	21	4	choi	choi	PROPN
ertr-536	21	5	&	&	CCONJ
ertr-536	21	6	chu	chu	PROPN
ertr-536	21	7	,	,	PUNCT
ertr-536	21	8	2001	2001	NUM
ertr-536	21	9	;	;	PUNCT
ertr-536	21	10	han	han	PROPN
ertr-536	21	11	&	&	CCONJ
ertr-536	21	12	hyun	hyun	PROPN
ertr-536	21	13	,	,	PUNCT
ertr-536	21	14	2017	2017	NUM
ertr-536	21	15	;	;	PUNCT
ertr-536	21	16	yung	yung	PROPN
ertr-536	21	17	&	&	CCONJ
ertr-536	21	18	chan	chan	PROPN
ertr-536	21	19	,	,	PUNCT
ertr-536	21	20	2002	2002	NUM
ertr-536	21	21	)	)	PUNCT
ertr-536	21	22	;	;	PUNCT
ertr-536	21	23	value	value	NOUN
ertr-536	21	24	(	(	PUNCT
ertr-536	21	25	choi	choi	PROPN
ertr-536	21	26	&	&	CCONJ
ertr-536	21	27	chu	chu	PROPN
ertr-536	21	28	,	,	PUNCT
ertr-536	21	29	2001	2001	NUM
ertr-536	21	30	)	)	PUNCT
ertr-536	21	31	;	;	PUNCT
ertr-536	21	32	hotel	hotel	NOUN
ertr-536	21	33	image	image	NOUN
ertr-536	21	34	(	(	PUNCT
ertr-536	21	35	han	han	PROPN
ertr-536	21	36	&	&	CCONJ
ertr-536	21	37	hyun	hyun	PROPN
ertr-536	21	38	,	,	PUNCT
ertr-536	21	39	2017	2017	NUM
ertr-536	21	40	;	;	PUNCT
ertr-536	21	41	kandampully	kandampully	PROPN
ertr-536	21	42	&	&	CCONJ
ertr-536	21	43	suhartanto	suhartanto	NOUN
ertr-536	21	44	,	,	PUNCT
ertr-536	21	45	2000	2000	NUM
ertr-536	21	46	)	)	PUNCT
ertr-536	21	47	;	;	PUNCT
ertr-536	21	48	subjective	subjective	ADJ
ertr-536	21	49	norm	norm	NOUN
ertr-536	21	50	(	(	PUNCT
ertr-536	21	51	han	han	PROPN
ertr-536	21	52	&	&	CCONJ
ertr-536	21	53	ryu	ryu	PROPN
ertr-536	21	54	,	,	PUNCT
ertr-536	21	55	2012	2012	NUM
ertr-536	21	56	)	)	PUNCT
ertr-536	21	57	;	;	PUNCT
ertr-536	21	58	and	and	CCONJ
ertr-536	21	59	organization	organization	NOUN
ertr-536	21	60	response	response	NOUN
ertr-536	21	61	(	(	PUNCT
ertr-536	21	62	yavas	yavas	NOUN
ertr-536	21	63	et	et	NOUN
ertr-536	21	64	al	al	PROPN
ertr-536	21	65	.	.	PROPN
ertr-536	21	66	,	,	PUNCT
ertr-536	21	67	2004	2004	NUM
ertr-536	21	68	)	)	PUNCT
ertr-536	21	69	.	.	PUNCT
ertr-536	22	1	these	these	DET
ertr-536	22	2	researches	research	NOUN
ertr-536	22	3	contributed	contribute	VERB
ertr-536	22	4	in	in	ADP
ertr-536	22	5	the	the	DET
ertr-536	22	6	knowledge	knowledge	NOUN
ertr-536	22	7	of	of	ADP
ertr-536	22	8	customer	customer	NOUN
ertr-536	22	9	brand	brand	NOUN
ertr-536	22	10	loyalty	loyalty	NOUN
ertr-536	22	11	intention	intention	NOUN
ertr-536	22	12	in	in	ADP
ertr-536	22	13	hospitality	hospitality	NOUN
ertr-536	22	14	and	and	CCONJ
ertr-536	22	15	tourism	tourism	NOUN
ertr-536	22	16	,	,	PUNCT
ertr-536	22	17	but	but	CCONJ
ertr-536	22	18	because	because	SCONJ
ertr-536	22	19	the	the	DET
ertr-536	22	20	number	number	NOUN
ertr-536	22	21	of	of	ADP
ertr-536	22	22	responses	response	NOUN
ertr-536	22	23	is	be	AUX
ertr-536	22	24	limited	limit	VERB
ertr-536	22	25	and	and	CCONJ
ertr-536	22	26	the	the	DET
ertr-536	22	27	answer	answer	NOUN
ertr-536	22	28	was	be	AUX
ertr-536	22	29	based	base	VERB
ertr-536	22	30	on	on	ADP
ertr-536	22	31	memories	memory	NOUN
ertr-536	22	32	and	and	CCONJ
ertr-536	22	33	perception	perception	NOUN
ertr-536	22	34	,	,	PUNCT
ertr-536	22	35	the	the	DET
ertr-536	22	36	level	level	NOUN
ertr-536	22	37	of	of	ADP
ertr-536	22	38	data	datum	NOUN
ertr-536	22	39	accuracy	accuracy	NOUN
ertr-536	22	40	could	could	AUX
ertr-536	22	41	be	be	AUX
ertr-536	22	42	affected	affect	VERB
ertr-536	22	43	.	.	PUNCT
ertr-536	23	1	therefore	therefore	ADV
ertr-536	23	2	,	,	PUNCT
ertr-536	23	3	data	datum	NOUN
ertr-536	23	4	collected	collect	VERB
ertr-536	23	5	by	by	ADP
ertr-536	23	6	questionnaire	questionnaire	NOUN
ertr-536	23	7	may	may	AUX
ertr-536	23	8	not	not	PART
ertr-536	23	9	be	be	AUX
ertr-536	23	10	able	able	ADJ
ertr-536	23	11	to	to	PART
ertr-536	23	12	capture	capture	VERB
ertr-536	23	13	customer	customer	NOUN
ertr-536	23	14	actual	actual	ADJ
ertr-536	23	15	behavior	behavior	NOUN
ertr-536	23	16	(	(	PUNCT
ertr-536	23	17	kellar	kellar	PROPN
ertr-536	23	18	,	,	PUNCT
ertr-536	23	19	hawkey	hawkey	NOUN
ertr-536	23	20	,	,	PUNCT
ertr-536	23	21	inkpen	inkpen	NOUN
ertr-536	23	22	and	and	CCONJ
ertr-536	23	23	watter	watter	NOUN
ertr-536	23	24	,	,	PUNCT
ertr-536	23	25	2008	2008	NUM
ertr-536	23	26	)	)	PUNCT
ertr-536	23	27	to	to	PART
ertr-536	23	28	predict	predict	VERB
ertr-536	23	29	and	and	CCONJ
ertr-536	23	30	analyze	analyze	VERB
ertr-536	23	31	customer	customer	NOUN
ertr-536	23	32	loyalty	loyalty	NOUN
ertr-536	23	33	accurately	accurately	ADV
ertr-536	23	34	.	.	PUNCT
ertr-536	24	1	several	several	ADJ
ertr-536	24	2	studies	study	NOUN
ertr-536	24	3	adopted	adopt	VERB
ertr-536	24	4	the	the	DET
ertr-536	24	5	online	online	ADJ
ertr-536	24	6	reviewers	reviewer	NOUN
ertr-536	24	7	’	'	PUNCT
ertr-536	24	8	data	datum	NOUN
ertr-536	24	9	collected	collect	VERB
ertr-536	24	10	from	from	ADP
ertr-536	24	11	websites	website	NOUN
ertr-536	24	12	to	to	ADP
ertr-536	24	13	analysis	analysis	NOUN
ertr-536	24	14	on	on	ADP
ertr-536	24	15	customer	customer	NOUN
ertr-536	24	16	satisfaction	satisfaction	NOUN
ertr-536	24	17	(	(	PUNCT
ertr-536	24	18	guo	guo	PROPN
ertr-536	24	19	,	,	PUNCT
ertr-536	24	20	barnes	barnes	PROPN
ertr-536	24	21	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	24	22	e	e	PROPN
ertr-536	24	23	-	-	NOUN
ertr-536	24	24	review	review	NOUN
ertr-536	24	25	of	of	ADP
ertr-536	24	26	tourism	tourism	NOUN
ertr-536	24	27	research	research	NOUN
ertr-536	24	28	(	(	PUNCT
ertr-536	24	29	ertr	ertr	NOUN
ertr-536	24	30	)	)	PUNCT
ertr-536	24	31	,	,	PUNCT
ertr-536	24	32	vol	vol	NOUN
ertr-536	24	33	.	.	PROPN
ertr-536	24	34	17	17	NUM
ertr-536	24	35	,	,	PUNCT
ertr-536	24	36	no	no	INTJ
ertr-536	24	37	.	.	NOUN
ertr-536	24	38	4	4	NUM
ertr-536	24	39	,	,	PUNCT
ertr-536	24	40	2019	2019	NUM
ertr-536	24	41	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-536	24	42	504	504	NUM
ertr-536	24	43	&	&	CCONJ
ertr-536	24	44	jia	jia	PROPN
ertr-536	24	45	,	,	PUNCT
ertr-536	24	46	2017	2017	NUM
ertr-536	24	47	;	;	PUNCT
ertr-536	24	48	liu	liu	PROPN
ertr-536	24	49	,	,	PUNCT
ertr-536	24	50	teichert	teichert	ADJ
ertr-536	24	51	,	,	PUNCT
ertr-536	24	52	roosi	roosi	PROPN
ertr-536	24	53	,	,	PUNCT
ertr-536	24	54	li	li	PROPN
ertr-536	24	55	&	&	CCONJ
ertr-536	24	56	hu	hu	PROPN
ertr-536	24	57	,	,	PUNCT
ertr-536	24	58	2017	2017	NUM
ertr-536	24	59	)	)	PUNCT
ertr-536	24	60	and	and	CCONJ
ertr-536	24	61	customer	customer	NOUN
ertr-536	24	62	loyalty	loyalty	NOUN
ertr-536	24	63	intention	intention	NOUN
ertr-536	24	64	(	(	PUNCT
ertr-536	24	65	xiang	xiang	PROPN
ertr-536	24	66	,	,	PUNCT
ertr-536	24	67	schwartz	schwartz	PROPN
ertr-536	24	68	,	,	PUNCT
ertr-536	24	69	gerdes	gerdes	PROPN
ertr-536	24	70	jr	jr	PROPN
ertr-536	24	71	.	.	PROPN
ertr-536	24	72	,	,	PUNCT
ertr-536	24	73	&	&	CCONJ
ertr-536	24	74	uysal	uysal	PROPN
ertr-536	24	75	,	,	PUNCT
ertr-536	24	76	2015	2015	NUM
ertr-536	24	77	)	)	PUNCT
ertr-536	24	78	.	.	PUNCT
ertr-536	25	1	however	however	ADV
ertr-536	25	2	,	,	PUNCT
ertr-536	25	3	these	these	DET
ertr-536	25	4	studies	study	NOUN
ertr-536	25	5	were	be	AUX
ertr-536	25	6	using	use	VERB
ertr-536	25	7	single	single	ADJ
ertr-536	25	8	dimension	dimension	NOUN
ertr-536	25	9	to	to	ADP
ertr-536	25	10	analysis	analysis	NOUN
ertr-536	25	11	the	the	DET
ertr-536	25	12	customer	customer	NOUN
ertr-536	25	13	satisfaction	satisfaction	NOUN
ertr-536	25	14	and	and	CCONJ
ertr-536	25	15	brand	brand	NOUN
ertr-536	25	16	loyalty	loyalty	NOUN
ertr-536	25	17	which	which	PRON
ertr-536	25	18	could	could	AUX
ertr-536	25	19	not	not	PART
ertr-536	25	20	fully	fully	ADV
ertr-536	25	21	understand	understand	VERB
ertr-536	25	22	and	and	CCONJ
ertr-536	25	23	explain	explain	VERB
ertr-536	25	24	customer	customer	NOUN
ertr-536	25	25	loyalty	loyalty	NOUN
ertr-536	25	26	behavior	behavior	NOUN
ertr-536	25	27	,	,	PUNCT
ertr-536	25	28	and	and	CCONJ
ertr-536	25	29	can	can	AUX
ertr-536	25	30	cause	cause	VERB
ertr-536	25	31	inappropriate	inappropriate	ADJ
ertr-536	25	32	planning	planning	NOUN
ertr-536	25	33	when	when	SCONJ
ertr-536	25	34	building	build	VERB
ertr-536	25	35	up	up	ADP
ertr-536	25	36	customer	customer	NOUN
ertr-536	25	37	loyalty	loyalty	NOUN
ertr-536	25	38	in	in	ADP
ertr-536	25	39	hotels	hotel	NOUN
ertr-536	25	40	.	.	PUNCT
ertr-536	26	1	customer	customer	NOUN
ertr-536	26	2	behavior	behavior	NOUN
ertr-536	26	3	as	as	ADP
ertr-536	26	4	a	a	DET
ertr-536	26	5	complex	complex	ADJ
ertr-536	26	6	theory	theory	NOUN
ertr-536	26	7	and	and	CCONJ
ertr-536	26	8	influence	influence	NOUN
ertr-536	26	9	by	by	ADP
ertr-536	26	10	different	different	ADJ
ertr-536	26	11	dimension	dimension	NOUN
ertr-536	26	12	,	,	PUNCT
ertr-536	26	13	using	use	VERB
ertr-536	26	14	a	a	DET
ertr-536	26	15	single	single	ADJ
ertr-536	26	16	dimension	dimension	NOUN
ertr-536	26	17	to	to	PART
ertr-536	26	18	analyze	analyze	VERB
ertr-536	26	19	customer	customer	NOUN
ertr-536	26	20	satisfaction	satisfaction	NOUN
ertr-536	26	21	and	and	CCONJ
ertr-536	26	22	loyalty	loyalty	NOUN
ertr-536	26	23	may	may	AUX
ertr-536	26	24	explain	explain	VERB
ertr-536	26	25	the	the	DET
ertr-536	26	26	partial	partial	ADJ
ertr-536	26	27	relationship	relationship	NOUN
ertr-536	26	28	and	and	CCONJ
ertr-536	26	29	influence	influence	VERB
ertr-536	26	30	the	the	DET
ertr-536	26	31	accuracy	accuracy	NOUN
ertr-536	26	32	of	of	ADP
ertr-536	26	33	the	the	DET
ertr-536	26	34	prediction	prediction	NOUN
ertr-536	26	35	.	.	PUNCT
ertr-536	27	1	online	online	PROPN
ertr-536	27	2	review	review	NOUN
ertr-536	27	3	data	datum	NOUN
ertr-536	27	4	reflect	reflect	VERB
ertr-536	27	5	existing	exist	VERB
ertr-536	27	6	or	or	CCONJ
ertr-536	27	7	previous	previous	ADJ
ertr-536	27	8	customers	customer	NOUN
ertr-536	27	9	’	'	PUNCT
ertr-536	27	10	past	past	ADJ
ertr-536	27	11	experiences	experience	NOUN
ertr-536	27	12	.	.	PUNCT
ertr-536	28	1	those	those	DET
ertr-536	28	2	data	datum	NOUN
ertr-536	28	3	not	not	PART
ertr-536	28	4	only	only	ADV
ertr-536	28	5	are	be	AUX
ertr-536	28	6	useful	useful	ADJ
ertr-536	28	7	for	for	SCONJ
ertr-536	28	8	other	other	ADJ
ertr-536	28	9	customers	customer	NOUN
ertr-536	28	10	to	to	PART
ertr-536	28	11	support	support	VERB
ertr-536	28	12	purchasing	purchasing	NOUN
ertr-536	28	13	decision	decision	NOUN
ertr-536	28	14	but	but	CCONJ
ertr-536	28	15	also	also	ADV
ertr-536	28	16	assists	assist	VERB
ertr-536	28	17	hotel	hotel	NOUN
ertr-536	28	18	managers	manager	NOUN
ertr-536	28	19	to	to	PART
ertr-536	28	20	understand	understand	VERB
ertr-536	28	21	better	well	ADV
ertr-536	28	22	and	and	CCONJ
ertr-536	28	23	analyze	analyze	VERB
ertr-536	28	24	their	their	PRON
ertr-536	28	25	service	service	NOUN
ertr-536	28	26	quality	quality	NOUN
ertr-536	28	27	and	and	CCONJ
ertr-536	28	28	customer	customer	NOUN
ertr-536	28	29	satisfaction	satisfaction	NOUN
ertr-536	28	30	.	.	PUNCT
ertr-536	29	1	however	however	ADV
ertr-536	29	2	,	,	PUNCT
ertr-536	29	3	there	there	PRON
ertr-536	29	4	is	be	VERB
ertr-536	29	5	a	a	DET
ertr-536	29	6	lack	lack	NOUN
ertr-536	29	7	of	of	ADP
ertr-536	29	8	literature	literature	NOUN
ertr-536	29	9	using	use	VERB
ertr-536	29	10	online	online	ADJ
ertr-536	29	11	review	review	NOUN
ertr-536	29	12	comments	comment	NOUN
ertr-536	29	13	to	to	PART
ertr-536	29	14	understand	understand	VERB
ertr-536	29	15	the	the	DET
ertr-536	29	16	dimensions	dimension	NOUN
ertr-536	29	17	that	that	PRON
ertr-536	29	18	lead	lead	VERB
ertr-536	29	19	to	to	ADP
ertr-536	29	20	different	different	ADJ
ertr-536	29	21	levels	level	NOUN
ertr-536	29	22	of	of	ADP
ertr-536	29	23	customer	customer	NOUN
ertr-536	29	24	attitudinal	attitudinal	ADJ
ertr-536	29	25	loyalty	loyalty	NOUN
ertr-536	29	26	in	in	ADP
ertr-536	29	27	the	the	DET
ertr-536	29	28	hotel	hotel	NOUN
ertr-536	29	29	chains	chain	NOUN
ertr-536	29	30	.	.	PUNCT
ertr-536	30	1	in	in	ADP
ertr-536	30	2	order	order	NOUN
ertr-536	30	3	to	to	PART
ertr-536	30	4	fill	fill	VERB
ertr-536	30	5	this	this	DET
ertr-536	30	6	gap	gap	NOUN
ertr-536	30	7	,	,	PUNCT
ertr-536	30	8	the	the	DET
ertr-536	30	9	study	study	NOUN
ertr-536	30	10	aims	aim	VERB
ertr-536	30	11	to	to	PART
ertr-536	30	12	analyze	analyze	VERB
ertr-536	30	13	the	the	DET
ertr-536	30	14	online	online	ADJ
ertr-536	30	15	reviewer	reviewer	NOUN
ertr-536	30	16	comments	comment	NOUN
ertr-536	30	17	from	from	ADP
ertr-536	30	18	brand	brand	NOUN
ertr-536	30	19	hotel	hotel	NOUN
ertr-536	30	20	in	in	ADP
ertr-536	30	21	asia	asia	PROPN
ertr-536	30	22	and	and	CCONJ
ertr-536	30	23	identify	identify	VERB
ertr-536	30	24	the	the	DET
ertr-536	30	25	common	common	ADJ
ertr-536	30	26	attributes	attribute	NOUN
ertr-536	30	27	that	that	PRON
ertr-536	30	28	cause	cause	VERB
ertr-536	30	29	a	a	DET
ertr-536	30	30	different	different	ADJ
ertr-536	30	31	level	level	NOUN
ertr-536	30	32	of	of	ADP
ertr-536	30	33	attitudinal	attitudinal	ADJ
ertr-536	30	34	loyalty	loyalty	NOUN
ertr-536	30	35	’s	’s	PART
ertr-536	30	36	customer	customer	NOUN
ertr-536	30	37	.	.	PUNCT
ertr-536	31	1	behavioral	behavioral	ADJ
ertr-536	31	2	dimension	dimension	NOUN
ertr-536	31	3	measure	measure	NOUN
ertr-536	31	4	customer	customer	NOUN
ertr-536	31	5	loyalty	loyalty	NOUN
ertr-536	31	6	by	by	ADP
ertr-536	31	7	the	the	DET
ertr-536	31	8	behavioral	behavioral	ADJ
ertr-536	31	9	outcome	outcome	NOUN
ertr-536	31	10	,	,	PUNCT
ertr-536	31	11	such	such	ADJ
ertr-536	31	12	as	as	ADP
ertr-536	31	13	repeat	repeat	NOUN
ertr-536	31	14	purchasing	purchasing	NOUN
ertr-536	31	15	or	or	CCONJ
ertr-536	31	16	higher	high	ADJ
ertr-536	31	17	re	re	ADJ
ertr-536	31	18	-	-	ADJ
ertr-536	31	19	purchasing	purchase	VERB
ertr-536	31	20	intention	intention	NOUN
ertr-536	31	21	(	(	PUNCT
ertr-536	31	22	baloglu	baloglu	NOUN
ertr-536	31	23	,	,	PUNCT
ertr-536	31	24	2002	2002	NUM
ertr-536	31	25	)	)	PUNCT
ertr-536	31	26	;	;	PUNCT
ertr-536	31	27	whereas	whereas	SCONJ
ertr-536	31	28	for	for	ADP
ertr-536	31	29	the	the	DET
ertr-536	31	30	attitudinal	attitudinal	ADJ
ertr-536	31	31	dimension	dimension	NOUN
ertr-536	31	32	,	,	PUNCT
ertr-536	31	33	it	it	PRON
ertr-536	31	34	measures	measure	VERB
ertr-536	31	35	the	the	DET
ertr-536	31	36	customer	customer	NOUN
ertr-536	31	37	’s	’s	PART
ertr-536	31	38	strength	strength	NOUN
ertr-536	31	39	of	of	ADP
ertr-536	31	40	emotion	emotion	NOUN
ertr-536	31	41	and	and	CCONJ
ertr-536	31	42	attachment	attachment	NOUN
ertr-536	31	43	of	of	ADP
ertr-536	31	44	the	the	DET
ertr-536	31	45	brand	brand	NOUN
ertr-536	31	46	(	(	PUNCT
ertr-536	31	47	baloglu	baloglu	PROPN
ertr-536	31	48	,	,	PUNCT
ertr-536	31	49	2002	2002	NUM
ertr-536	31	50	;	;	PUNCT
ertr-536	31	51	petrick	petrick	NOUN
ertr-536	31	52	,	,	PUNCT
ertr-536	31	53	2004	2004	NUM
ertr-536	31	54	)	)	PUNCT
ertr-536	31	55	.	.	PUNCT
ertr-536	32	1	the	the	DET
ertr-536	32	2	attitudinal	attitudinal	ADJ
ertr-536	32	3	loyalty	loyalty	NOUN
ertr-536	32	4	’s	’s	PART
ertr-536	32	5	customer	customer	NOUN
ertr-536	32	6	holds	hold	VERB
ertr-536	32	7	a	a	DET
ertr-536	32	8	commitment	commitment	NOUN
ertr-536	32	9	toward	toward	ADP
ertr-536	32	10	the	the	DET
ertr-536	32	11	specific	specific	ADJ
ertr-536	32	12	brand	brand	NOUN
ertr-536	32	13	and	and	CCONJ
ertr-536	32	14	ignored	ignore	VERB
ertr-536	32	15	other	other	ADJ
ertr-536	32	16	factors	factor	NOUN
ertr-536	32	17	that	that	PRON
ertr-536	32	18	cause	cause	VERB
ertr-536	32	19	switch	switch	NOUN
ertr-536	32	20	behavior	behavior	NOUN
ertr-536	32	21	,	,	PUNCT
ertr-536	32	22	such	such	ADJ
ertr-536	32	23	as	as	ADP
ertr-536	32	24	situation	situation	NOUN
ertr-536	32	25	influence	influence	NOUN
ertr-536	32	26	or	or	CCONJ
ertr-536	32	27	marketing	marketing	NOUN
ertr-536	32	28	efforts	effort	NOUN
ertr-536	32	29	(	(	PUNCT
ertr-536	32	30	kandampully	kandampully	PROPN
ertr-536	32	31	,	,	PUNCT
ertr-536	32	32	zhang	zhang	PROPN
ertr-536	32	33	&	&	CCONJ
ertr-536	32	34	bilgihan	bilgihan	PROPN
ertr-536	32	35	,	,	PUNCT
ertr-536	32	36	2015	2015	NUM
ertr-536	32	37	;	;	PUNCT
ertr-536	32	38	oilver	oilver	PROPN
ertr-536	32	39	,	,	PUNCT
ertr-536	32	40	1999	1999	NUM
ertr-536	32	41	)	)	PUNCT
ertr-536	32	42	,	,	PUNCT
ertr-536	32	43	and	and	CCONJ
ertr-536	32	44	able	able	ADJ
ertr-536	32	45	to	to	PART
ertr-536	32	46	better	well	ADV
ertr-536	32	47	explain	explain	VERB
ertr-536	32	48	the	the	DET
ertr-536	32	49	underlie	underlie	ADJ
ertr-536	32	50	causative	causative	ADJ
ertr-536	32	51	effect	effect	NOUN
ertr-536	32	52	(	(	PUNCT
ertr-536	32	53	back	back	NOUN
ertr-536	32	54	&	&	CCONJ
ertr-536	32	55	parks	park	NOUN
ertr-536	32	56	,	,	PUNCT
ertr-536	32	57	2003	2003	NUM
ertr-536	32	58	;	;	PUNCT
ertr-536	32	59	jacoby	jacoby	PROPN
ertr-536	32	60	&	&	CCONJ
ertr-536	32	61	chestnut	chestnut	PROPN
ertr-536	32	62	,	,	PUNCT
ertr-536	32	63	1978	1978	NUM
ertr-536	32	64	)	)	PUNCT
ertr-536	32	65	.	.	PUNCT
ertr-536	33	1	oilver	oilver	PROPN
ertr-536	33	2	(	(	PUNCT
ertr-536	33	3	1999	1999	NUM
ertr-536	33	4	)	)	PUNCT
ertr-536	33	5	first	first	ADV
ertr-536	33	6	proposed	propose	VERB
ertr-536	33	7	brand	brand	NOUN
ertr-536	33	8	attitudinal	attitudinal	ADJ
ertr-536	33	9	loyalty	loyalty	NOUN
ertr-536	33	10	can	can	AUX
ertr-536	33	11	be	be	AUX
ertr-536	33	12	examined	examine	VERB
ertr-536	33	13	or	or	CCONJ
ertr-536	33	14	explained	explain	VERB
ertr-536	33	15	by	by	ADP
ertr-536	33	16	three	three	NUM
ertr-536	33	17	phased	phase	VERB
ertr-536	33	18	of	of	ADP
ertr-536	33	19	“	"	PUNCT
ertr-536	33	20	cognitive	cognitive	NOUN
ertr-536	33	21	”	"	PUNCT
ertr-536	33	22	,	,	PUNCT
ertr-536	33	23	“	"	PUNCT
ertr-536	33	24	affective	affective	NOUN
ertr-536	33	25	”	"	PUNCT
ertr-536	33	26	,	,	PUNCT
ertr-536	33	27	and	and	CCONJ
ertr-536	33	28	“	"	PUNCT
ertr-536	33	29	conative	conative	ADJ
ertr-536	33	30	”	"	PUNCT
ertr-536	33	31	.	.	PUNCT
ertr-536	34	1	cognitive	cognitive	ADJ
ertr-536	34	2	loyalty	loyalty	NOUN
ertr-536	34	3	referred	refer	VERB
ertr-536	34	4	to	to	ADP
ertr-536	34	5	the	the	DET
ertr-536	34	6	customer	customer	NOUN
ertr-536	34	7	’s	’s	PART
ertr-536	34	8	thought	thought	NOUN
ertr-536	34	9	and	and	CCONJ
ertr-536	34	10	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-536	34	11	e	e	NOUN
ertr-536	34	12	-	-	NOUN
ertr-536	34	13	review	review	NOUN
ertr-536	34	14	of	of	ADP
ertr-536	34	15	tourism	tourism	NOUN
ertr-536	34	16	research	research	NOUN
ertr-536	34	17	(	(	PUNCT
ertr-536	34	18	ertr	ertr	NOUN
ertr-536	34	19	)	)	PUNCT
ertr-536	34	20	,	,	PUNCT
ertr-536	34	21	vol	vol	NOUN
ertr-536	34	22	.	.	PROPN
ertr-536	34	23	17	17	NUM
ertr-536	34	24	,	,	PUNCT
ertr-536	34	25	no	no	INTJ
ertr-536	34	26	.	.	NOUN
ertr-536	34	27	4	4	NUM
ertr-536	34	28	,	,	PUNCT
ertr-536	34	29	2019	2019	NUM
ertr-536	34	30	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	34	31	505	505	NUM
ertr-536	34	32	belief	belief	NOUN
ertr-536	34	33	of	of	ADP
ertr-536	34	34	the	the	DET
ertr-536	34	35	brand	brand	NOUN
ertr-536	34	36	;	;	PUNCT
ertr-536	34	37	affective	affective	NOUN
ertr-536	34	38	referred	refer	VERB
ertr-536	34	39	to	to	ADP
ertr-536	34	40	the	the	DET
ertr-536	34	41	feeling	feeling	NOUN
ertr-536	34	42	,	,	PUNCT
ertr-536	34	43	emotional	emotional	ADJ
ertr-536	34	44	or	or	CCONJ
ertr-536	34	45	mood	mood	NOUN
ertr-536	34	46	response	response	NOUN
ertr-536	34	47	to	to	ADP
ertr-536	34	48	the	the	DET
ertr-536	34	49	brand	brand	NOUN
ertr-536	34	50	;	;	PUNCT
ertr-536	34	51	and	and	CCONJ
ertr-536	34	52	conative	conative	ADJ
ertr-536	34	53	referred	refer	VERB
ertr-536	34	54	to	to	ADP
ertr-536	34	55	the	the	DET
ertr-536	34	56	customer	customer	NOUN
ertr-536	34	57	behavioral	behavioral	ADJ
ertr-536	34	58	intention	intention	NOUN
ertr-536	34	59	or	or	CCONJ
ertr-536	34	60	willingness	willingness	NOUN
ertr-536	34	61	to	to	PART
ertr-536	34	62	act	act	VERB
ertr-536	34	63	(	(	PUNCT
ertr-536	34	64	back	back	NOUN
ertr-536	34	65	&	&	CCONJ
ertr-536	34	66	park	park	PROPN
ertr-536	34	67	,	,	PUNCT
ertr-536	34	68	2003	2003	NUM
ertr-536	34	69	)	)	PUNCT
ertr-536	34	70	.	.	PUNCT
ertr-536	35	1	according	accord	VERB
ertr-536	35	2	to	to	ADP
ertr-536	35	3	mattila	mattila	NOUN
ertr-536	35	4	(	(	PUNCT
ertr-536	35	5	2006	2006	NUM
ertr-536	35	6	)	)	PUNCT
ertr-536	35	7	,	,	PUNCT
ertr-536	35	8	being	be	AUX
ertr-536	35	9	a	a	DET
ertr-536	35	10	loyalty	loyalty	NOUN
ertr-536	35	11	program	program	NOUN
ertr-536	35	12	member	member	NOUN
ertr-536	35	13	is	be	AUX
ertr-536	35	14	also	also	ADV
ertr-536	35	15	a	a	DET
ertr-536	35	16	kind	kind	NOUN
ertr-536	35	17	of	of	ADP
ertr-536	35	18	affective	affective	ADJ
ertr-536	35	19	commitment	commitment	NOUN
ertr-536	35	20	.	.	PUNCT
ertr-536	36	1	this	this	DET
ertr-536	36	2	study	study	NOUN
ertr-536	36	3	adopted	adopt	VERB
ertr-536	36	4	these	these	DET
ertr-536	36	5	three	three	NUM
ertr-536	36	6	phases	phase	NOUN
ertr-536	36	7	to	to	PART
ertr-536	36	8	examine	examine	VERB
ertr-536	36	9	brand	brand	NOUN
ertr-536	36	10	attitudinal	attitudinal	ADJ
ertr-536	36	11	loyalty	loyalty	NOUN
ertr-536	36	12	behavior	behavior	NOUN
ertr-536	36	13	on	on	ADP
ertr-536	36	14	social	social	ADJ
ertr-536	36	15	media	medium	NOUN
ertr-536	36	16	.	.	PUNCT
ertr-536	37	1	methodology	methodology	NOUN
ertr-536	37	2	according	accord	VERB
ertr-536	37	3	to	to	ADP
ertr-536	37	4	euromonitor	euromonitor	PROPN
ertr-536	37	5	international	international	PROPN
ertr-536	37	6	(	(	PUNCT
ertr-536	37	7	2018	2018	NUM
ertr-536	37	8	)	)	PUNCT
ertr-536	37	9	,	,	PUNCT
ertr-536	37	10	the	the	DET
ertr-536	37	11	top	top	ADJ
ertr-536	37	12	three	three	NUM
ertr-536	37	13	asia	asia	PROPN
ertr-536	37	14	cities	city	NOUN
ertr-536	37	15	by	by	ADP
ertr-536	37	16	tourists	tourist	NOUN
ertr-536	37	17	’	'	PUNCT
ertr-536	37	18	arrivals	arrival	NOUN
ertr-536	37	19	were	be	AUX
ertr-536	37	20	hong	hong	PROPN
ertr-536	37	21	kong	kong	PROPN
ertr-536	37	22	,	,	PUNCT
ertr-536	37	23	bangkok	bangkok	PROPN
ertr-536	37	24	and	and	CCONJ
ertr-536	37	25	singapore	singapore	PROPN
ertr-536	37	26	.	.	PUNCT
ertr-536	38	1	brand	brand	NOUN
ertr-536	38	2	loyalty	loyalty	NOUN
ertr-536	38	3	is	be	AUX
ertr-536	38	4	the	the	DET
ertr-536	38	5	research	research	NOUN
ertr-536	38	6	focus	focus	NOUN
ertr-536	38	7	of	of	ADP
ertr-536	38	8	this	this	DET
ertr-536	38	9	study	study	NOUN
ertr-536	38	10	;	;	PUNCT
ertr-536	38	11	therefore	therefore	ADV
ertr-536	38	12	,	,	PUNCT
ertr-536	38	13	the	the	DET
ertr-536	38	14	hotel	hotel	NOUN
ertr-536	38	15	brand	brand	NOUN
ertr-536	38	16	chosen	choose	VERB
ertr-536	38	17	must	must	AUX
ertr-536	38	18	have	have	VERB
ertr-536	38	19	high	high	ADJ
ertr-536	38	20	service	service	NOUN
ertr-536	38	21	quality	quality	NOUN
ertr-536	38	22	hotels	hotel	NOUN
ertr-536	38	23	available	available	ADJ
ertr-536	38	24	in	in	ADP
ertr-536	38	25	these	these	DET
ertr-536	38	26	three	three	NUM
ertr-536	38	27	cities	city	NOUN
ertr-536	38	28	to	to	PART
ertr-536	38	29	attract	attract	VERB
ertr-536	38	30	repeat	repeat	NOUN
ertr-536	38	31	customers	customer	NOUN
ertr-536	38	32	.	.	PUNCT
ertr-536	39	1	after	after	SCONJ
ertr-536	39	2	compared	compare	VERB
ertr-536	39	3	various	various	ADJ
ertr-536	39	4	hotel	hotel	NOUN
ertr-536	39	5	chains	chain	NOUN
ertr-536	39	6	and	and	CCONJ
ertr-536	39	7	their	their	PRON
ertr-536	39	8	product	product	NOUN
ertr-536	39	9	lines	line	NOUN
ertr-536	39	10	,	,	PUNCT
ertr-536	39	11	three	three	NUM
ertr-536	39	12	international	international	ADJ
ertr-536	39	13	hotel	hotel	NOUN
ertr-536	39	14	chains	chain	NOUN
ertr-536	39	15	were	be	AUX
ertr-536	39	16	chosen	choose	VERB
ertr-536	39	17	for	for	ADP
ertr-536	39	18	this	this	DET
ertr-536	39	19	study	study	NOUN
ertr-536	39	20	including	include	VERB
ertr-536	39	21	intercontinental	intercontinental	ADJ
ertr-536	39	22	hotels	hotel	NOUN
ertr-536	39	23	group	group	NOUN
ertr-536	39	24	(	(	PUNCT
ertr-536	39	25	ihg	ihg	PROPN
ertr-536	39	26	)	)	PUNCT
ertr-536	39	27	,	,	PUNCT
ertr-536	39	28	shangri	shangri	NOUN
ertr-536	39	29	-	-	PUNCT
ertr-536	39	30	la	la	NOUN
ertr-536	39	31	hotels	hotel	NOUN
ertr-536	39	32	and	and	CCONJ
ertr-536	39	33	resorts	resort	NOUN
ertr-536	39	34	(	(	PUNCT
ertr-536	39	35	shangri	shangri	NOUN
ertr-536	39	36	-	-	PUNCT
ertr-536	39	37	la	la	NOUN
ertr-536	39	38	)	)	PUNCT
ertr-536	39	39	and	and	CCONJ
ertr-536	39	40	marriott	marriott	PROPN
ertr-536	39	41	hotels	hotel	NOUN
ertr-536	39	42	&	&	CCONJ
ertr-536	39	43	resorts	resort	NOUN
ertr-536	39	44	(	(	PUNCT
ertr-536	39	45	marriott	marriott	PROPN
ertr-536	39	46	)	)	PUNCT
ertr-536	39	47	because	because	SCONJ
ertr-536	39	48	these	these	DET
ertr-536	39	49	three	three	NUM
ertr-536	39	50	hotel	hotel	NOUN
ertr-536	39	51	chains	chain	NOUN
ertr-536	39	52	have	have	VERB
ertr-536	39	53	five	five	NUM
ertr-536	39	54	-	-	PUNCT
ertr-536	39	55	star	star	NOUN
ertr-536	39	56	hotels	hotel	NOUN
ertr-536	39	57	in	in	ADP
ertr-536	39	58	chosen	choose	VERB
ertr-536	39	59	cities	city	NOUN
ertr-536	39	60	.	.	PUNCT
ertr-536	40	1	as	as	SCONJ
ertr-536	40	2	ihg	ihg	PROPN
ertr-536	40	3	and	and	CCONJ
ertr-536	40	4	marriott	marriott	PROPN
ertr-536	40	5	have	have	AUX
ertr-536	40	6	wide	wide	ADJ
ertr-536	40	7	-	-	PUNCT
ertr-536	40	8	range	range	NOUN
ertr-536	40	9	of	of	ADP
ertr-536	40	10	product	product	NOUN
ertr-536	40	11	lines	line	NOUN
ertr-536	40	12	,	,	PUNCT
ertr-536	40	13	intercontinental	intercontinental	ADJ
ertr-536	40	14	hotels	hotel	NOUN
ertr-536	40	15	and	and	CCONJ
ertr-536	40	16	jw	jw	PROPN
ertr-536	40	17	marriott	marriott	PROPN
ertr-536	40	18	were	be	AUX
ertr-536	40	19	chosen	choose	VERB
ertr-536	40	20	because	because	SCONJ
ertr-536	40	21	these	these	DET
ertr-536	40	22	two	two	NUM
ertr-536	40	23	brands	brand	NOUN
ertr-536	40	24	provided	provide	VERB
ertr-536	40	25	the	the	DET
ertr-536	40	26	highest	high	ADJ
ertr-536	40	27	service	service	NOUN
ertr-536	40	28	quality	quality	NOUN
ertr-536	40	29	within	within	ADP
ertr-536	40	30	the	the	DET
ertr-536	40	31	group	group	NOUN
ertr-536	40	32	.	.	PUNCT
ertr-536	41	1	some	some	DET
ertr-536	41	2	hotel	hotel	NOUN
ertr-536	41	3	brand	brand	NOUN
ertr-536	41	4	has	have	VERB
ertr-536	41	5	multiple	multiple	ADJ
ertr-536	41	6	properties	property	NOUN
ertr-536	41	7	in	in	ADP
ertr-536	41	8	the	the	DET
ertr-536	41	9	same	same	ADJ
ertr-536	41	10	city	city	NOUN
ertr-536	41	11	so	so	SCONJ
ertr-536	41	12	this	this	DET
ertr-536	41	13	study	study	NOUN
ertr-536	41	14	picked	pick	VERB
ertr-536	41	15	the	the	DET
ertr-536	41	16	most	most	ADJ
ertr-536	41	17	luxury	luxury	NOUN
ertr-536	41	18	one	one	NUM
ertr-536	41	19	(	(	PUNCT
ertr-536	41	20	with	with	ADP
ertr-536	41	21	highest	high	ADJ
ertr-536	41	22	room	room	NOUN
ertr-536	41	23	rate	rate	NOUN
ertr-536	41	24	)	)	PUNCT
ertr-536	41	25	.	.	PUNCT
ertr-536	42	1	for	for	ADP
ertr-536	42	2	ihg	ihg	PROPN
ertr-536	42	3	,	,	PUNCT
ertr-536	42	4	the	the	DET
ertr-536	42	5	intercontinental	intercontinental	ADJ
ertr-536	42	6	hong	hong	PROPN
ertr-536	42	7	kong	kong	PROPN
ertr-536	42	8	,	,	PUNCT
ertr-536	42	9	intercontinental	intercontinental	PROPN
ertr-536	42	10	singapore	singapore	PROPN
ertr-536	42	11	and	and	CCONJ
ertr-536	42	12	intercontinental	intercontinental	PROPN
ertr-536	42	13	bangkok	bangkok	PROPN
ertr-536	42	14	hotel	hotel	PROPN
ertr-536	42	15	(	(	PUNCT
ertr-536	42	16	hereafter	hereafter	NOUN
ertr-536	42	17	ic	ic	NUM
ertr-536	42	18	)	)	PUNCT
ertr-536	42	19	were	be	AUX
ertr-536	42	20	picked	pick	VERB
ertr-536	42	21	.	.	PUNCT
ertr-536	43	1	for	for	ADP
ertr-536	43	2	shangri	shangri	NOUN
ertr-536	43	3	-	-	PUNCT
ertr-536	43	4	la	la	NOUN
ertr-536	43	5	,	,	PUNCT
ertr-536	43	6	island	island	NOUN
ertr-536	43	7	shangri	shangri	NOUN
ertr-536	43	8	-	-	PUNCT
ertr-536	43	9	la	la	NOUN
ertr-536	43	10	,	,	PUNCT
ertr-536	43	11	shangri	shangri	NOUN
ertr-536	43	12	-	-	PUNCT
ertr-536	43	13	la	la	NOUN
ertr-536	43	14	hotel	hotel	PROPN
ertr-536	43	15	singapore	singapore	PROPN
ertr-536	43	16	,	,	PUNCT
ertr-536	43	17	and	and	CCONJ
ertr-536	43	18	shangri	shangri	NOUN
ertr-536	43	19	-	-	PUNCT
ertr-536	43	20	la	la	NOUN
ertr-536	43	21	hotel	hotel	PROPN
ertr-536	43	22	bangkok	bangkok	PROPN
ertr-536	43	23	(	(	PUNCT
ertr-536	43	24	hereafter	hereafter	PROPN
ertr-536	43	25	sh	sh	PROPN
ertr-536	43	26	)	)	PUNCT
ertr-536	43	27	were	be	AUX
ertr-536	43	28	selected	select	VERB
ertr-536	43	29	.	.	PUNCT
ertr-536	44	1	for	for	ADP
ertr-536	44	2	marriott	marriott	PROPN
ertr-536	44	3	,	,	PUNCT
ertr-536	44	4	jw	jw	PROPN
ertr-536	44	5	marriott	marriott	PROPN
ertr-536	44	6	hotel	hotel	PROPN
ertr-536	44	7	hong	hong	PROPN
ertr-536	44	8	kong	kong	PROPN
ertr-536	44	9	,	,	PUNCT
ertr-536	44	10	jw	jw	PROPN
ertr-536	44	11	marriott	marriott	PROPN
ertr-536	44	12	hotel	hotel	PROPN
ertr-536	44	13	singapore	singapore	PROPN
ertr-536	44	14	south	south	PROPN
ertr-536	44	15	beach	beach	PROPN
ertr-536	44	16	and	and	CCONJ
ertr-536	44	17	jw	jw	PROPN
ertr-536	44	18	marriott	marriott	PROPN
ertr-536	44	19	hotel	hotel	PROPN
ertr-536	44	20	bangkok	bangkok	PROPN
ertr-536	44	21	(	(	PUNCT
ertr-536	44	22	hereafter	hereafter	PROPN
ertr-536	44	23	jw	jw	PROPN
ertr-536	44	24	)	)	PUNCT
ertr-536	44	25	were	be	AUX
ertr-536	44	26	chosen	choose	VERB
ertr-536	44	27	.	.	PUNCT
ertr-536	45	1	this	this	DET
ertr-536	45	2	study	study	NOUN
ertr-536	45	3	used	use	VERB
ertr-536	45	4	the	the	DET
ertr-536	45	5	website	website	NOUN
ertr-536	45	6	scraping	scrape	VERB
ertr-536	45	7	tool	tool	NOUN
ertr-536	45	8	to	to	PART
ertr-536	45	9	collect	collect	VERB
ertr-536	45	10	hotel	hotel	NOUN
ertr-536	45	11	reviews	review	NOUN
ertr-536	45	12	’	'	PUNCT
ertr-536	45	13	data	datum	NOUN
ertr-536	45	14	.	.	PUNCT
ertr-536	46	1	all	all	DET
ertr-536	46	2	reviews	review	NOUN
ertr-536	46	3	of	of	ADP
ertr-536	46	4	these	these	DET
ertr-536	46	5	nine	nine	NUM
ertr-536	46	6	hotels	hotel	NOUN
ertr-536	46	7	that	that	PRON
ertr-536	46	8	appeared	appear	VERB
ertr-536	46	9	in	in	ADP
ertr-536	46	10	tripadvisor	tripadvisor	NOUN
ertr-536	46	11	were	be	AUX
ertr-536	46	12	mined	mine	VERB
ertr-536	46	13	,	,	PUNCT
ertr-536	46	14	and	and	CCONJ
ertr-536	46	15	the	the	DET
ertr-536	46	16	review	review	NOUN
ertr-536	46	17	comments	comment	VERB
ertr-536	46	18	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-536	46	19	e	e	NOUN
ertr-536	46	20	-	-	NOUN
ertr-536	46	21	review	review	NOUN
ertr-536	46	22	of	of	ADP
ertr-536	46	23	tourism	tourism	NOUN
ertr-536	46	24	research	research	NOUN
ertr-536	46	25	(	(	PUNCT
ertr-536	46	26	ertr	ertr	NOUN
ertr-536	46	27	)	)	PUNCT
ertr-536	46	28	,	,	PUNCT
ertr-536	46	29	vol	vol	NOUN
ertr-536	46	30	.	.	PROPN
ertr-536	47	1	17	17	NUM
ertr-536	47	2	,	,	PUNCT
ertr-536	47	3	no	no	INTJ
ertr-536	47	4	.	.	NOUN
ertr-536	47	5	4	4	NUM
ertr-536	47	6	,	,	PUNCT
ertr-536	47	7	2019	2019	NUM
ertr-536	47	8	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	47	9	506	506	NUM
ertr-536	47	10	date	date	NOUN
ertr-536	47	11	ranged	range	VERB
ertr-536	47	12	from	from	ADP
ertr-536	47	13	2008	2008	NUM
ertr-536	47	14	till	till	SCONJ
ertr-536	47	15	october	october	PROPN
ertr-536	47	16	2018	2018	NUM
ertr-536	47	17	with	with	ADP
ertr-536	47	18	a	a	DET
ertr-536	47	19	total	total	NOUN
ertr-536	47	20	of	of	ADP
ertr-536	47	21	26,962	26,962	NUM
ertr-536	47	22	review	review	NOUN
ertr-536	47	23	comments	comment	NOUN
ertr-536	47	24	written	write	VERB
ertr-536	47	25	by	by	ADP
ertr-536	47	26	21,401	21,401	NUM
ertr-536	47	27	reviewers	reviewer	NOUN
ertr-536	47	28	.	.	PUNCT
ertr-536	48	1	to	to	PART
ertr-536	48	2	examine	examine	VERB
ertr-536	48	3	the	the	DET
ertr-536	48	4	brand	brand	NOUN
ertr-536	48	5	loyalty	loyalty	NOUN
ertr-536	48	6	,	,	PUNCT
ertr-536	48	7	active	active	ADJ
ertr-536	48	8	contributors	contributor	NOUN
ertr-536	48	9	who	who	PRON
ertr-536	48	10	wrote	write	VERB
ertr-536	48	11	reviews	review	NOUN
ertr-536	48	12	for	for	ADP
ertr-536	48	13	at	at	ADV
ertr-536	48	14	least	least	ADV
ertr-536	48	15	three	three	NUM
ertr-536	48	16	properties	property	NOUN
ertr-536	48	17	in	in	ADP
ertr-536	48	18	two	two	NUM
ertr-536	48	19	cities	city	NOUN
ertr-536	48	20	were	be	AUX
ertr-536	48	21	extracted	extract	VERB
ertr-536	48	22	.	.	PUNCT
ertr-536	49	1	out	out	ADP
ertr-536	49	2	from	from	ADP
ertr-536	49	3	these	these	DET
ertr-536	49	4	21,401	21,401	NUM
ertr-536	49	5	reviewers	reviewer	NOUN
ertr-536	49	6	,	,	PUNCT
ertr-536	49	7	only	only	ADV
ertr-536	49	8	12	12	NUM
ertr-536	49	9	of	of	ADP
ertr-536	49	10	them	they	PRON
ertr-536	49	11	were	be	AUX
ertr-536	49	12	qualified	qualified	ADJ
ertr-536	49	13	with	with	ADP
ertr-536	49	14	43	43	NUM
ertr-536	49	15	reviews	review	NOUN
ertr-536	49	16	extracted	extract	VERB
ertr-536	49	17	for	for	ADP
ertr-536	49	18	data	datum	NOUN
ertr-536	49	19	analysis	analysis	NOUN
ertr-536	49	20	.	.	PUNCT
ertr-536	50	1	since	since	SCONJ
ertr-536	50	2	there	there	PRON
ertr-536	50	3	were	be	VERB
ertr-536	50	4	only	only	ADV
ertr-536	50	5	43	43	NUM
ertr-536	50	6	review	review	NOUN
ertr-536	50	7	comments	comment	NOUN
ertr-536	50	8	,	,	PUNCT
ertr-536	50	9	all	all	DET
ertr-536	50	10	comments	comment	NOUN
ertr-536	50	11	were	be	AUX
ertr-536	50	12	analyzed	analyze	VERB
ertr-536	50	13	and	and	CCONJ
ertr-536	50	14	categorized	categorize	VERB
ertr-536	50	15	by	by	ADP
ertr-536	50	16	the	the	DET
ertr-536	50	17	two	two	NUM
ertr-536	50	18	researchers	researcher	NOUN
ertr-536	50	19	and	and	CCONJ
ertr-536	50	20	one	one	NUM
ertr-536	50	21	hospitality	hospitality	NOUN
ertr-536	50	22	expert	expert	NOUN
ertr-536	50	23	manually	manually	ADV
ertr-536	50	24	using	use	VERB
ertr-536	50	25	content	content	NOUN
ertr-536	50	26	analysis	analysis	NOUN
ertr-536	50	27	.	.	PUNCT
ertr-536	51	1	to	to	PART
ertr-536	51	2	understand	understand	VERB
ertr-536	51	3	the	the	DET
ertr-536	51	4	customer	customer	NOUN
ertr-536	51	5	online	online	ADJ
ertr-536	51	6	loyalty	loyalty	NOUN
ertr-536	51	7	behavior	behavior	NOUN
ertr-536	51	8	,	,	PUNCT
ertr-536	51	9	reviewers	reviewer	NOUN
ertr-536	51	10	’	'	PUNCT
ertr-536	51	11	comments	comment	NOUN
ertr-536	51	12	were	be	AUX
ertr-536	51	13	categorized	categorize	VERB
ertr-536	51	14	into	into	ADP
ertr-536	51	15	the	the	DET
ertr-536	51	16	three	three	NUM
ertr-536	51	17	phases	phase	NOUN
ertr-536	51	18	of	of	ADP
ertr-536	51	19	customer	customer	NOUN
ertr-536	51	20	loyalty	loyalty	NOUN
ertr-536	51	21	attitudinal	attitudinal	ADJ
ertr-536	51	22	behavior	behavior	NOUN
ertr-536	51	23	(	(	PUNCT
ertr-536	51	24	cognitive	cognitive	ADJ
ertr-536	51	25	,	,	PUNCT
ertr-536	51	26	affective	affective	ADJ
ertr-536	51	27	and	and	CCONJ
ertr-536	51	28	conative	conative	ADJ
ertr-536	51	29	)	)	PUNCT
ertr-536	51	30	according	accord	VERB
ertr-536	51	31	to	to	ADP
ertr-536	51	32	back	back	NOUN
ertr-536	51	33	and	and	CCONJ
ertr-536	51	34	park	park	NOUN
ertr-536	51	35	(	(	PUNCT
ertr-536	51	36	2003	2003	NUM
ertr-536	51	37	)	)	PUNCT
ertr-536	51	38	.	.	PUNCT
ertr-536	52	1	table	table	NOUN
ertr-536	52	2	1	1	NUM
ertr-536	52	3	displays	display	VERB
ertr-536	52	4	the	the	DET
ertr-536	52	5	academic	academic	ADJ
ertr-536	52	6	definition	definition	NOUN
ertr-536	52	7	and	and	CCONJ
ertr-536	52	8	the	the	DET
ertr-536	52	9	operational	operational	ADJ
ertr-536	52	10	definition	definition	NOUN
ertr-536	52	11	of	of	ADP
ertr-536	52	12	each	each	DET
ertr-536	52	13	phrase	phrase	NOUN
ertr-536	52	14	for	for	ADP
ertr-536	52	15	coders	coder	NOUN
ertr-536	52	16	’	’	PART
ertr-536	52	17	reference	reference	NOUN
ertr-536	52	18	.	.	PUNCT
ertr-536	53	1	the	the	DET
ertr-536	53	2	three	three	NUM
ertr-536	53	3	coders	coder	NOUN
ertr-536	53	4	read	read	VERB
ertr-536	53	5	and	and	CCONJ
ertr-536	53	6	categorized	categorize	VERB
ertr-536	53	7	individual	individual	ADJ
ertr-536	53	8	sentence	sentence	NOUN
ertr-536	53	9	into	into	ADP
ertr-536	53	10	three	three	NUM
ertr-536	53	11	loyalty	loyalty	NOUN
ertr-536	53	12	attitudinal	attitudinal	ADJ
ertr-536	53	13	behaviors	behavior	NOUN
ertr-536	53	14	on	on	ADP
ertr-536	53	15	an	an	DET
ertr-536	53	16	excel	excel	NOUN
ertr-536	53	17	spreadsheet	spreadsheet	NOUN
ertr-536	53	18	,	,	PUNCT
ertr-536	53	19	and	and	CCONJ
ertr-536	53	20	then	then	ADV
ertr-536	53	21	after	after	ADP
ertr-536	53	22	the	the	DET
ertr-536	53	23	coding	coding	NOUN
ertr-536	53	24	,	,	PUNCT
ertr-536	53	25	each	each	DET
ertr-536	53	26	worksheet	worksheet	NOUN
ertr-536	53	27	was	be	AUX
ertr-536	53	28	reviewed	review	VERB
ertr-536	53	29	and	and	CCONJ
ertr-536	53	30	discussed	discuss	VERB
ertr-536	53	31	among	among	ADP
ertr-536	53	32	three	three	NUM
ertr-536	53	33	coders	coder	NOUN
ertr-536	53	34	.	.	PUNCT
ertr-536	54	1	any	any	DET
ertr-536	54	2	discrepancy	discrepancy	NOUN
ertr-536	54	3	found	find	VERB
ertr-536	54	4	was	be	AUX
ertr-536	54	5	fully	fully	ADV
ertr-536	54	6	discussed	discuss	VERB
ertr-536	54	7	until	until	ADP
ertr-536	54	8	agreement	agreement	NOUN
ertr-536	54	9	made	make	VERB
ertr-536	54	10	.	.	PUNCT
ertr-536	55	1	table	table	NOUN
ertr-536	55	2	1	1	NUM
ertr-536	55	3	:	:	PUNCT
ertr-536	55	4	definition	definition	NOUN
ertr-536	55	5	of	of	ADP
ertr-536	55	6	the	the	DET
ertr-536	55	7	three	three	NUM
ertr-536	55	8	phases	phase	NOUN
ertr-536	55	9	of	of	ADP
ertr-536	55	10	customer	customer	NOUN
ertr-536	55	11	loyalty	loyalty	NOUN
ertr-536	55	12	attitudinal	attitudinal	ADJ
ertr-536	55	13	behavior	behavior	NOUN
ertr-536	55	14	cognitive	cognitive	ADJ
ertr-536	55	15	affective	affective	ADJ
ertr-536	55	16	conative	conative	ADJ
ertr-536	55	17	source	source	NOUN
ertr-536	55	18	definition	definition	NOUN
ertr-536	55	19	the	the	DET
ertr-536	55	20	customer	customer	NOUN
ertr-536	55	21	’s	’s	PART
ertr-536	55	22	thought	thought	NOUN
ertr-536	55	23	and	and	CCONJ
ertr-536	55	24	belief	belief	NOUN
ertr-536	55	25	of	of	ADP
ertr-536	55	26	the	the	DET
ertr-536	55	27	brand	brand	NOUN
ertr-536	55	28	the	the	DET
ertr-536	55	29	feeling	feeling	NOUN
ertr-536	55	30	,	,	PUNCT
ertr-536	55	31	emotional	emotional	ADJ
ertr-536	55	32	or	or	CCONJ
ertr-536	55	33	mood	mood	NOUN
ertr-536	55	34	response	response	NOUN
ertr-536	55	35	to	to	ADP
ertr-536	55	36	the	the	DET
ertr-536	55	37	brand	brand	NOUN
ertr-536	55	38	;	;	PUNCT
ertr-536	55	39	the	the	DET
ertr-536	55	40	customer	customer	NOUN
ertr-536	55	41	behavioral	behavioral	ADJ
ertr-536	55	42	intention	intention	NOUN
ertr-536	55	43	or	or	CCONJ
ertr-536	55	44	willingness	willingness	NOUN
ertr-536	55	45	to	to	PART
ertr-536	55	46	act	act	VERB
ertr-536	55	47	back	back	ADV
ertr-536	55	48	&	&	CCONJ
ertr-536	55	49	brand	brand	PROPN
ertr-536	55	50	(	(	PUNCT
ertr-536	55	51	2003	2003	NUM
ertr-536	55	52	)	)	PUNCT
ertr-536	55	53	;	;	PUNCT
ertr-536	55	54	oliver	oliver	PROPN
ertr-536	55	55	(	(	PUNCT
ertr-536	55	56	1999	1999	NUM
ertr-536	55	57	)	)	PUNCT
ertr-536	55	58	operational	operational	ADJ
ertr-536	55	59	definition	definition	NOUN
ertr-536	55	60	superior	superior	ADJ
ertr-536	55	61	service	service	NOUN
ertr-536	55	62	quality	quality	NOUN
ertr-536	55	63	compared	compare	VERB
ertr-536	55	64	others	other	NOUN
ertr-536	55	65	brand	brand	NOUN
ertr-536	55	66	i	i	PRON
ertr-536	55	67	love	love	VERB
ertr-536	55	68	staying	stay	VERB
ertr-536	55	69	;	;	PUNCT
ertr-536	55	70	being	be	AUX
ertr-536	55	71	a	a	DET
ertr-536	55	72	loyalty	loyalty	NOUN
ertr-536	55	73	program	program	NOUN
ertr-536	55	74	members	member	NOUN
ertr-536	55	75	intent	intent	VERB
ertr-536	55	76	to	to	PART
ertr-536	55	77	continue	continue	VERB
ertr-536	55	78	staying	stay	VERB
ertr-536	55	79	back	back	ADV
ertr-536	55	80	&	&	CCONJ
ertr-536	55	81	parks	park	NOUN
ertr-536	55	82	(	(	PUNCT
ertr-536	55	83	2003	2003	NUM
ertr-536	55	84	)	)	PUNCT
ertr-536	55	85	;	;	PUNCT
ertr-536	55	86	mattila	mattila	NOUN
ertr-536	55	87	(	(	PUNCT
ertr-536	55	88	2006	2006	NUM
ertr-536	55	89	)	)	PUNCT
ertr-536	56	1	no	no	DET
ertr-536	56	2	other	other	ADJ
ertr-536	56	3	hotel	hotel	NOUN
ertr-536	56	4	provides	provide	VERB
ertr-536	56	5	better	well	ADJ
ertr-536	56	6	service	service	NOUN
ertr-536	56	7	than	than	ADP
ertr-536	56	8	the	the	DET
ertr-536	56	9	hotel	hotel	NOUN
ertr-536	56	10	satisfied	satisfy	VERB
ertr-536	56	11	consider	consider	VERB
ertr-536	56	12	the	the	DET
ertr-536	56	13	hotel	hotel	NOUN
ertr-536	56	14	as	as	ADP
ertr-536	56	15	the	the	DET
ertr-536	56	16	first	first	ADJ
ertr-536	56	17	choice	choice	NOUN
ertr-536	56	18	i	i	PRON
ertr-536	56	19	believe	believe	VERB
ertr-536	56	20	the	the	DET
ertr-536	56	21	hotel	hotel	NOUN
ertr-536	56	22	provides	provide	VERB
ertr-536	56	23	more	more	ADJ
ertr-536	56	24	benefit	benefit	NOUN
ertr-536	56	25	involvement	involvement	NOUN
ertr-536	56	26	recommend	recommend	VERB
ertr-536	56	27	other	other	ADJ
ertr-536	56	28	finding	finding	NOUN
ertr-536	56	29	and	and	CCONJ
ertr-536	56	30	discussions	discussion	NOUN
ertr-536	56	31	the	the	DET
ertr-536	56	32	demographics	demographic	NOUN
ertr-536	56	33	of	of	ADP
ertr-536	56	34	the	the	DET
ertr-536	56	35	12	12	NUM
ertr-536	56	36	reviewers	reviewer	NOUN
ertr-536	56	37	are	be	AUX
ertr-536	56	38	shown	show	VERB
ertr-536	56	39	in	in	ADP
ertr-536	56	40	table	table	NOUN
ertr-536	56	41	2	2	NUM
ertr-536	56	42	.	.	PUNCT
ertr-536	56	43	to	to	PART
ertr-536	56	44	maintain	maintain	VERB
ertr-536	56	45	the	the	DET
ertr-536	56	46	anonymity	anonymity	NOUN
ertr-536	56	47	of	of	ADP
ertr-536	56	48	the	the	DET
ertr-536	56	49	reviewer	reviewer	NOUN
ertr-536	56	50	’s	’s	PART
ertr-536	56	51	identity	identity	NOUN
ertr-536	56	52	,	,	PUNCT
ertr-536	56	53	only	only	ADV
ertr-536	56	54	the	the	DET
ertr-536	56	55	first	first	ADJ
ertr-536	56	56	four	four	NUM
ertr-536	56	57	characters	character	NOUN
ertr-536	56	58	of	of	ADP
ertr-536	56	59	the	the	DET
ertr-536	56	60	reviewer	reviewer	NOUN
ertr-536	56	61	user	user	NOUN
ertr-536	56	62	name	name	NOUN
ertr-536	56	63	plus	plus	CCONJ
ertr-536	56	64	a	a	DET
ertr-536	56	65	numeric	numeric	ADJ
ertr-536	56	66	i	i	PROPN
ertr-536	56	67	d	d	PROPN
ertr-536	56	68	that	that	PRON
ertr-536	56	69	was	be	AUX
ertr-536	56	70	assigned	assign	VERB
ertr-536	56	71	by	by	ADP
ertr-536	56	72	the	the	DET
ertr-536	56	73	researchers	researcher	NOUN
ertr-536	56	74	(	(	PUNCT
ertr-536	56	75	from	from	ADP
ertr-536	56	76	one	one	NUM
ertr-536	56	77	to	to	PART
ertr-536	56	78	twelve	twelve	NUM
ertr-536	56	79	)	)	PUNCT
ertr-536	56	80	are	be	AUX
ertr-536	56	81	displayed	display	VERB
ertr-536	56	82	.	.	PUNCT
ertr-536	57	1	except	except	SCONJ
ertr-536	57	2	one	one	NUM
ertr-536	57	3	of	of	ADP
ertr-536	57	4	them	they	PRON
ertr-536	57	5	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-536	57	6	e	e	NOUN
ertr-536	57	7	-	-	NOUN
ertr-536	57	8	review	review	NOUN
ertr-536	57	9	of	of	ADP
ertr-536	57	10	tourism	tourism	NOUN
ertr-536	57	11	research	research	NOUN
ertr-536	57	12	(	(	PUNCT
ertr-536	57	13	ertr	ertr	NOUN
ertr-536	57	14	)	)	PUNCT
ertr-536	57	15	,	,	PUNCT
ertr-536	57	16	vol	vol	NOUN
ertr-536	57	17	.	.	PROPN
ertr-536	57	18	17	17	NUM
ertr-536	57	19	,	,	PUNCT
ertr-536	57	20	no	no	INTJ
ertr-536	57	21	.	.	NOUN
ertr-536	57	22	4	4	NUM
ertr-536	57	23	,	,	PUNCT
ertr-536	57	24	2019	2019	NUM
ertr-536	57	25	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	57	26	507	507	NUM
ertr-536	57	27	wrote	write	VERB
ertr-536	57	28	reviews	review	NOUN
ertr-536	57	29	for	for	ADP
ertr-536	57	30	four	four	NUM
ertr-536	57	31	properties	property	NOUN
ertr-536	57	32	,	,	PUNCT
ertr-536	57	33	the	the	DET
ertr-536	57	34	others	other	NOUN
ertr-536	57	35	wrote	write	VERB
ertr-536	57	36	comments	comment	NOUN
ertr-536	57	37	for	for	ADP
ertr-536	57	38	at	at	ADV
ertr-536	57	39	least	least	ADV
ertr-536	57	40	three	three	NUM
ertr-536	57	41	properties	property	NOUN
ertr-536	57	42	in	in	ADP
ertr-536	57	43	two	two	NUM
ertr-536	57	44	cities	city	NOUN
ertr-536	57	45	.	.	PUNCT
ertr-536	58	1	table	table	NOUN
ertr-536	58	2	2	2	NUM
ertr-536	58	3	.	.	PUNCT
ertr-536	59	1	demographics	demographic	NOUN
ertr-536	59	2	of	of	ADP
ertr-536	59	3	the	the	DET
ertr-536	59	4	reviewers	reviewer	NOUN
ertr-536	59	5	and	and	CCONJ
ertr-536	59	6	hotels	hotel	NOUN
ertr-536	59	7	they	they	PRON
ertr-536	59	8	stayed	stay	VERB
ertr-536	59	9	hotel	hotel	NOUN
ertr-536	59	10	location	location	NOUN
ertr-536	59	11	*	*	PUNCT
ertr-536	59	12	visit	visit	NOUN
ertr-536	59	13	#	#	NOUN
ertr-536	59	14	reviewerid	reviewerid	VERB
ertr-536	59	15	country	country	NOUN
ertr-536	59	16	year	year	NOUN
ertr-536	59	17	visited	visit	VERB
ertr-536	59	18	bangkok	bangkok	PROPN
ertr-536	59	19	hong	hong	PROPN
ertr-536	59	20	kong	kong	PROPN
ertr-536	59	21	singapore	singapore	PROPN
ertr-536	59	22	1	1	NUM
ertr-536	59	23	brya1	brya1	NOUN
ertr-536	59	24	australia	australia	PROPN
ertr-536	59	25	2011	2011	NUM
ertr-536	59	26	sh	sh	PROPN
ertr-536	59	27	2	2	NUM
ertr-536	59	28	2015	2015	NUM
ertr-536	59	29	ic	ic	NOUN
ertr-536	59	30	3	3	NUM
ertr-536	59	31	2015	2015	NUM
ertr-536	59	32	sh	sh	NOUN
ertr-536	59	33	1	1	NUM
ertr-536	59	34	davi2	davi2	NOUN
ertr-536	59	35	indonesia	indonesia	PROPN
ertr-536	59	36	2013	2013	NUM
ertr-536	59	37	jw	jw	PROPN
ertr-536	59	38	2	2	NUM
ertr-536	59	39	2017	2017	NUM
ertr-536	59	40	jw	jw	PROPN
ertr-536	59	41	3	3	NUM
ertr-536	59	42	2017	2017	NUM
ertr-536	59	43	jw	jw	NOUN
ertr-536	59	44	1	1	NUM
ertr-536	59	45	fatc3	fatc3	NOUN
ertr-536	59	46	australia	australia	NOUN
ertr-536	59	47	2009	2009	NUM
ertr-536	59	48	sh	sh	PROPN
ertr-536	59	49	2	2	NUM
ertr-536	59	50	2010	2010	NUM
ertr-536	59	51	jw	jw	PROPN
ertr-536	59	52	3	3	NUM
ertr-536	59	53	2015	2015	NUM
ertr-536	59	54	ic	ic	NOUN
ertr-536	59	55	1	1	NUM
ertr-536	59	56	goal4	goal4	NOUN
ertr-536	59	57	uk	uk	NOUN
ertr-536	59	58	2012	2012	NUM
ertr-536	59	59	sh	sh	PROPN
ertr-536	59	60	2	2	NUM
ertr-536	59	61	2013	2013	NUM
ertr-536	59	62	sh	sh	NOUN
ertr-536	59	63	3	3	NUM
ertr-536	59	64	2017	2017	NUM
ertr-536	59	65	sh	sh	PROPN
ertr-536	59	66	4	4	NUM
ertr-536	59	67	2017	2017	NUM
ertr-536	59	68	sh	sh	SYM
ertr-536	59	69	1	1	NUM
ertr-536	59	70	hexa5	hexa5	PROPN
ertr-536	59	71	qatar	qatar	PROPN
ertr-536	59	72	2013	2013	NUM
ertr-536	59	73	jw	jw	PROPN
ertr-536	59	74	2	2	NUM
ertr-536	59	75	2016	2016	NUM
ertr-536	59	76	ic	ic	NUM
ertr-536	59	77	3	3	NUM
ertr-536	59	78	2017	2017	NUM
ertr-536	59	79	ic	ic	NOUN
ertr-536	59	80	1	1	NUM
ertr-536	59	81	mich6	mich6	PROPN
ertr-536	59	82	hong	hong	PROPN
ertr-536	59	83	kong	kong	PROPN
ertr-536	59	84	2013	2013	NUM
ertr-536	60	1	sh	sh	INTJ
ertr-536	60	2	2	2	NUM
ertr-536	60	3	2014	2014	NUM
ertr-536	60	4	ic	ic	PROPN
ertr-536	60	5	3	3	NUM
ertr-536	60	6	2016	2016	NUM
ertr-536	60	7	ic	ic	PROPN
ertr-536	60	8	1	1	NUM
ertr-536	60	9	pete7	pete7	PROPN
ertr-536	60	10	uk	uk	PROPN
ertr-536	60	11	2015	2015	NUM
ertr-536	60	12	ic	ic	PROPN
ertr-536	60	13	2	2	NUM
ertr-536	60	14	2017	2017	NUM
ertr-536	60	15	ic	ic	NOUN
ertr-536	60	16	3	3	NUM
ertr-536	60	17	2017	2017	NUM
ertr-536	60	18	jw	jw	PROPN
ertr-536	60	19	4	4	NUM
ertr-536	60	20	2017	2017	NUM
ertr-536	60	21	ic	ic	NUM
ertr-536	60	22	1	1	NUM
ertr-536	60	23	roby8	roby8	PROPN
ertr-536	60	24	australia	australia	PROPN
ertr-536	60	25	2014	2014	NUM
ertr-536	60	26	sh	sh	PROPN
ertr-536	60	27	2	2	NUM
ertr-536	60	28	2016	2016	NUM
ertr-536	60	29	jw	jw	PROPN
ertr-536	60	30	3	3	NUM
ertr-536	60	31	2018	2018	NUM
ertr-536	60	32	jw	jw	PROPN
ertr-536	60	33	1	1	NUM
ertr-536	60	34	stai9	stai9	PROPN
ertr-536	60	35	indonesia	indonesia	PROPN
ertr-536	60	36	2011	2011	NUM
ertr-536	60	37	sh	sh	PROPN
ertr-536	60	38	2	2	NUM
ertr-536	60	39	2013	2013	NUM
ertr-536	60	40	ic	ic	NOUN
ertr-536	60	41	3	3	NUM
ertr-536	60	42	2014	2014	NUM
ertr-536	60	43	ic	ic	PROPN
ertr-536	60	44	4	4	NUM
ertr-536	60	45	2015	2015	NUM
ertr-536	60	46	sh	sh	PROPN
ertr-536	60	47	5	5	NUM
ertr-536	60	48	2017	2017	NUM
ertr-536	60	49	ic	ic	NUM
ertr-536	60	50	6	6	NUM
ertr-536	60	51	2018	2018	NUM
ertr-536	60	52	ic	ic	NUM
ertr-536	60	53	1	1	NUM
ertr-536	60	54	tero10	tero10	VERB
ertr-536	60	55	finland	finland	PROPN
ertr-536	60	56	2016	2016	NUM
ertr-536	60	57	sh	sh	PROPN
ertr-536	60	58	2	2	NUM
ertr-536	60	59	2016	2016	NUM
ertr-536	60	60	sh	sh	INTJ
ertr-536	60	61	3	3	NUM
ertr-536	60	62	2017	2017	NUM
ertr-536	60	63	jw	jw	NOUN
ertr-536	60	64	1	1	NUM
ertr-536	60	65	trav11	trav11	NOUN
ertr-536	60	66	uk	uk	PROPN
ertr-536	60	67	2016	2016	NUM
ertr-536	60	68	ic	ic	PROPN
ertr-536	60	69	2	2	NUM
ertr-536	60	70	2017	2017	NUM
ertr-536	60	71	ic	ic	NOUN
ertr-536	60	72	3	3	NUM
ertr-536	60	73	2017	2017	NUM
ertr-536	60	74	ic	ic	NOUN
ertr-536	60	75	4	4	NUM
ertr-536	60	76	2017	2017	NUM
ertr-536	60	77	ic	ic	NUM
ertr-536	60	78	1	1	NUM
ertr-536	60	79	true12	true12	NOUN
ertr-536	60	80	hong	hong	PROPN
ertr-536	60	81	kong	kong	PROPN
ertr-536	60	82	2014	2014	NUM
ertr-536	60	83	jw	jw	PROPN
ertr-536	60	84	2	2	NUM
ertr-536	60	85	2016	2016	NUM
ertr-536	60	86	ic	ic	NUM
ertr-536	60	87	3	3	NUM
ertr-536	60	88	2017	2017	NUM
ertr-536	60	89	ic	ic	NOUN
ertr-536	60	90	4	4	NUM
ertr-536	60	91	2017	2017	NUM
ertr-536	60	92	sh	sh	NOUN
ertr-536	60	93	*	*	PUNCT
ertr-536	60	94	ic	ic	PROPN
ertr-536	60	95	–	–	PUNCT
ertr-536	60	96	intercontinental	intercontinental	ADJ
ertr-536	60	97	;	;	PUNCT
ertr-536	60	98	sh	sh	PROPN
ertr-536	60	99	–	–	PUNCT
ertr-536	60	100	shangri	shangri	NOUN
ertr-536	60	101	-	-	PUNCT
ertr-536	60	102	la	la	NOUN
ertr-536	60	103	,	,	PUNCT
ertr-536	60	104	jw	jw	PROPN
ertr-536	60	105	–	–	PUNCT
ertr-536	60	106	jw	jw	PROPN
ertr-536	60	107	marriott	marriott	PROPN
ertr-536	60	108	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	60	109	e	e	PROPN
ertr-536	60	110	-	-	NOUN
ertr-536	60	111	review	review	NOUN
ertr-536	60	112	of	of	ADP
ertr-536	60	113	tourism	tourism	NOUN
ertr-536	60	114	research	research	NOUN
ertr-536	60	115	(	(	PUNCT
ertr-536	60	116	ertr	ertr	NOUN
ertr-536	60	117	)	)	PUNCT
ertr-536	60	118	,	,	PUNCT
ertr-536	60	119	vol	vol	NOUN
ertr-536	60	120	.	.	PROPN
ertr-536	60	121	17	17	NUM
ertr-536	60	122	,	,	PUNCT
ertr-536	60	123	no	no	INTJ
ertr-536	60	124	.	.	NOUN
ertr-536	60	125	4	4	NUM
ertr-536	60	126	,	,	PUNCT
ertr-536	60	127	2019	2019	NUM
ertr-536	60	128	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	60	129	508	508	NUM
ertr-536	60	130	reviewers	reviewer	NOUN
ertr-536	60	131	who	who	PRON
ertr-536	60	132	stayed	stay	VERB
ertr-536	60	133	with	with	ADP
ertr-536	60	134	the	the	DET
ertr-536	60	135	same	same	ADJ
ertr-536	60	136	brand	brand	NOUN
ertr-536	60	137	among	among	ADP
ertr-536	60	138	three	three	NUM
ertr-536	60	139	cities	city	NOUN
ertr-536	60	140	among	among	ADP
ertr-536	60	141	these	these	DET
ertr-536	60	142	12	12	NUM
ertr-536	60	143	active	active	ADJ
ertr-536	60	144	contributors	contributor	NOUN
ertr-536	60	145	,	,	PUNCT
ertr-536	60	146	three	three	NUM
ertr-536	60	147	reviewers	reviewer	NOUN
ertr-536	60	148	(	(	PUNCT
ertr-536	60	149	davi2	davi2	NOUN
ertr-536	60	150	,	,	PUNCT
ertr-536	60	151	goal4	goal4	NOUN
ertr-536	60	152	and	and	CCONJ
ertr-536	60	153	trav11	trav11	NOUN
ertr-536	60	154	)	)	PUNCT
ertr-536	60	155	stayed	stay	VERB
ertr-536	60	156	in	in	ADP
ertr-536	60	157	the	the	DET
ertr-536	60	158	same	same	ADJ
ertr-536	60	159	hotel	hotel	NOUN
ertr-536	60	160	chain	chain	NOUN
ertr-536	60	161	for	for	ADP
ertr-536	60	162	all	all	DET
ertr-536	60	163	their	their	PRON
ertr-536	60	164	prior	prior	ADJ
ertr-536	60	165	visits	visit	NOUN
ertr-536	60	166	in	in	ADP
ertr-536	60	167	the	the	DET
ertr-536	60	168	three	three	NUM
ertr-536	60	169	cities	city	NOUN
ertr-536	60	170	.	.	PUNCT
ertr-536	61	1	they	they	PRON
ertr-536	61	2	stayed	stay	VERB
ertr-536	61	3	in	in	ADP
ertr-536	61	4	jw	jw	PROPN
ertr-536	61	5	,	,	PUNCT
ertr-536	61	6	sh	sh	PROPN
ertr-536	61	7	and	and	CCONJ
ertr-536	61	8	ic	ic	PROPN
ertr-536	61	9	respectively	respectively	ADV
ertr-536	61	10	.	.	PUNCT
ertr-536	62	1	davi2	davi2	NOUN
ertr-536	62	2	’s	’s	PART
ertr-536	62	3	reviews	review	NOUN
ertr-536	62	4	expressed	express	VERB
ertr-536	62	5	the	the	DET
ertr-536	62	6	beliefs	belief	NOUN
ertr-536	62	7	in	in	ADP
ertr-536	62	8	marriott	marriott	PROPN
ertr-536	62	9	and	and	CCONJ
ertr-536	62	10	trusted	trust	VERB
ertr-536	62	11	the	the	DET
ertr-536	62	12	brand	brand	NOUN
ertr-536	62	13	can	can	AUX
ertr-536	62	14	guarantee	guarantee	VERB
ertr-536	62	15	the	the	DET
ertr-536	62	16	service	service	NOUN
ertr-536	62	17	quality	quality	NOUN
ertr-536	62	18	provided	provide	VERB
ertr-536	62	19	.	.	PUNCT
ertr-536	63	1	moreover	moreover	ADV
ertr-536	63	2	,	,	PUNCT
ertr-536	63	3	at	at	ADP
ertr-536	63	4	the	the	DET
ertr-536	63	5	end	end	NOUN
ertr-536	63	6	of	of	ADP
ertr-536	63	7	the	the	DET
ertr-536	63	8	second	second	ADJ
ertr-536	63	9	and	and	CCONJ
ertr-536	63	10	the	the	DET
ertr-536	63	11	third	third	ADJ
ertr-536	63	12	reviews	review	NOUN
ertr-536	63	13	,	,	PUNCT
ertr-536	63	14	davi2	davi2	NOUN
ertr-536	63	15	recommended	recommend	VERB
ertr-536	63	16	the	the	DET
ertr-536	63	17	readers	reader	NOUN
ertr-536	63	18	to	to	PART
ertr-536	63	19	stay	stay	VERB
ertr-536	63	20	in	in	ADP
ertr-536	63	21	these	these	DET
ertr-536	63	22	hotels	hotel	NOUN
ertr-536	63	23	.	.	PUNCT
ertr-536	64	1	goal4	goal4	PROPN
ertr-536	64	2	had	have	AUX
ertr-536	64	3	kept	keep	VERB
ertr-536	64	4	mentioning	mention	VERB
ertr-536	64	5	about	about	ADP
ertr-536	64	6	how	how	SCONJ
ertr-536	64	7	much	much	ADJ
ertr-536	64	8	love	love	VERB
ertr-536	64	9	he	he	PRON
ertr-536	64	10	/	/	PUNCT
ertr-536	64	11	she	she	PRON
ertr-536	64	12	with	with	ADP
ertr-536	64	13	shangri	shangri	NOUN
ertr-536	64	14	-	-	PUNCT
ertr-536	64	15	la	la	NOUN
ertr-536	64	16	in	in	ADP
ertr-536	64	17	all	all	DET
ertr-536	64	18	three	three	NUM
ertr-536	64	19	phases	phase	NOUN
ertr-536	64	20	including	include	VERB
ertr-536	64	21	the	the	DET
ertr-536	64	22	prior	prior	ADJ
ertr-536	64	23	experiences	experience	NOUN
ertr-536	64	24	,	,	PUNCT
ertr-536	64	25	being	be	AUX
ertr-536	64	26	a	a	DET
ertr-536	64	27	fan	fan	NOUN
ertr-536	64	28	,	,	PUNCT
ertr-536	64	29	being	be	AUX
ertr-536	64	30	a	a	DET
ertr-536	64	31	loyalty	loyalty	NOUN
ertr-536	64	32	program	program	NOUN
ertr-536	64	33	member	member	NOUN
ertr-536	64	34	,	,	PUNCT
ertr-536	64	35	and	and	CCONJ
ertr-536	64	36	the	the	DET
ertr-536	64	37	repeat	repeat	NOUN
ertr-536	64	38	purchase	purchase	NOUN
ertr-536	64	39	intention	intention	NOUN
ertr-536	64	40	.	.	PUNCT
ertr-536	65	1	trav11	trav11	NOUN
ertr-536	65	2	is	be	AUX
ertr-536	65	3	very	very	ADV
ertr-536	65	4	proud	proud	ADJ
ertr-536	65	5	of	of	ADP
ertr-536	65	6	being	be	AUX
ertr-536	65	7	the	the	DET
ertr-536	65	8	ihg	ihg	PROPN
ertr-536	65	9	loyalty	loyalty	PROPN
ertr-536	65	10	program	program	NOUN
ertr-536	65	11	member	member	NOUN
ertr-536	65	12	.	.	PUNCT
ertr-536	66	1	among	among	ADP
ertr-536	66	2	all	all	DET
ertr-536	66	3	four	four	NUM
ertr-536	66	4	reviews	review	NOUN
ertr-536	66	5	,	,	PUNCT
ertr-536	66	6	the	the	DET
ertr-536	66	7	term	term	NOUN
ertr-536	66	8	“	"	PUNCT
ertr-536	66	9	ic	ic	PROPN
ertr-536	66	10	ambassador	ambassador	NOUN
ertr-536	66	11	”	"	PUNCT
ertr-536	66	12	had	have	AUX
ertr-536	66	13	appeared	appear	VERB
ertr-536	66	14	eight	eight	NUM
ertr-536	66	15	times	time	NOUN
ertr-536	66	16	.	.	PUNCT
ertr-536	67	1	besides	besides	ADV
ertr-536	67	2	,	,	PUNCT
ertr-536	67	3	trav11	trav11	NOUN
ertr-536	67	4	is	be	AUX
ertr-536	67	5	very	very	ADV
ertr-536	67	6	kin	kin	ADJ
ertr-536	67	7	on	on	ADP
ertr-536	67	8	sharing	share	VERB
ertr-536	67	9	his	his	PRON
ertr-536	67	10	love	love	NOUN
ertr-536	67	11	of	of	ADP
ertr-536	67	12	ihg	ihg	PROPN
ertr-536	67	13	by	by	ADP
ertr-536	67	14	emphasising	emphasise	VERB
ertr-536	67	15	the	the	DET
ertr-536	67	16	revisit	revisit	NOUN
ertr-536	67	17	intention	intention	NOUN
ertr-536	67	18	twice	twice	ADV
ertr-536	67	19	in	in	ADP
ertr-536	67	20	the	the	DET
ertr-536	67	21	reviews	review	NOUN
ertr-536	67	22	.	.	PUNCT
ertr-536	68	1	the	the	DET
ertr-536	68	2	first	first	ADJ
ertr-536	68	3	half	half	NOUN
ertr-536	68	4	of	of	ADP
ertr-536	68	5	table	table	NOUN
ertr-536	68	6	3	3	NUM
ertr-536	68	7	displayed	display	VERB
ertr-536	68	8	the	the	DET
ertr-536	68	9	review	review	NOUN
ertr-536	68	10	comments	comment	NOUN
ertr-536	68	11	from	from	ADP
ertr-536	68	12	these	these	DET
ertr-536	68	13	three	three	NUM
ertr-536	68	14	loyal	loyal	ADJ
ertr-536	68	15	members	member	NOUN
ertr-536	68	16	.	.	PUNCT
ertr-536	69	1	reviewers	reviewer	NOUN
ertr-536	69	2	with	with	ADP
ertr-536	69	3	at	at	ADV
ertr-536	69	4	least	least	ADV
ertr-536	69	5	one	one	NUM
ertr-536	69	6	repeat	repeat	NOUN
ertr-536	69	7	stay	stay	VERB
ertr-536	69	8	with	with	ADP
ertr-536	69	9	the	the	DET
ertr-536	69	10	hotel	hotel	NOUN
ertr-536	69	11	chain	chain	NOUN
ertr-536	69	12	stad9	stad9	PROPN
ertr-536	69	13	had	have	AUX
ertr-536	69	14	posted	post	VERB
ertr-536	69	15	six	six	NUM
ertr-536	69	16	reviews	review	NOUN
ertr-536	69	17	in	in	ADP
ertr-536	69	18	total	total	ADJ
ertr-536	69	19	,	,	PUNCT
ertr-536	69	20	two	two	NUM
ertr-536	69	21	for	for	ADP
ertr-536	69	22	sh	sh	PROPN
ertr-536	69	23	and	and	CCONJ
ertr-536	69	24	four	four	NUM
ertr-536	69	25	for	for	ADP
ertr-536	69	26	ic	ic	PROPN
ertr-536	69	27	,	,	PUNCT
ertr-536	69	28	however	however	ADV
ertr-536	69	29	,	,	PUNCT
ertr-536	69	30	comments	comment	NOUN
ertr-536	69	31	were	be	AUX
ertr-536	69	32	mainly	mainly	ADV
ertr-536	69	33	focused	focus	VERB
ertr-536	69	34	on	on	ADP
ertr-536	69	35	products	product	NOUN
ertr-536	69	36	and	and	CCONJ
ertr-536	69	37	services	service	NOUN
ertr-536	69	38	,	,	PUNCT
ertr-536	69	39	but	but	CCONJ
ertr-536	69	40	branding	brand	VERB
ertr-536	69	41	related	relate	VERB
ertr-536	69	42	information	information	NOUN
ertr-536	69	43	was	be	AUX
ertr-536	69	44	not	not	PART
ertr-536	69	45	mentioned	mention	VERB
ertr-536	69	46	.	.	PUNCT
ertr-536	70	1	the	the	DET
ertr-536	70	2	cognitive	cognitive	ADJ
ertr-536	70	3	behavior	behavior	NOUN
ertr-536	70	4	indicated	indicate	VERB
ertr-536	70	5	stai9	stai9	PROPN
ertr-536	70	6	was	be	AUX
ertr-536	70	7	more	more	ADV
ertr-536	70	8	positive	positive	ADJ
ertr-536	70	9	towards	towards	ADP
ertr-536	70	10	sh	sh	INTJ
ertr-536	70	11	but	but	CCONJ
ertr-536	70	12	also	also	ADV
ertr-536	70	13	proud	proud	ADJ
ertr-536	70	14	of	of	ADP
ertr-536	70	15	being	be	AUX
ertr-536	70	16	an	an	DET
ertr-536	70	17	ihg	ihg	PROPN
ertr-536	70	18	loyalty	loyalty	NOUN
ertr-536	70	19	member	member	NOUN
ertr-536	70	20	.	.	PUNCT
ertr-536	71	1	however	however	ADV
ertr-536	71	2	,	,	PUNCT
ertr-536	71	3	even	even	ADV
ertr-536	71	4	stai9	stai9	PROPN
ertr-536	71	5	had	have	AUX
ertr-536	71	6	written	write	VERB
ertr-536	71	7	six	six	NUM
ertr-536	71	8	reviews	review	NOUN
ertr-536	71	9	,	,	PUNCT
ertr-536	71	10	he	he	PRON
ertr-536	71	11	/	/	PUNCT
ertr-536	71	12	she	she	PRON
ertr-536	71	13	did	do	AUX
ertr-536	71	14	not	not	PART
ertr-536	71	15	recommend	recommend	VERB
ertr-536	71	16	any	any	DET
ertr-536	71	17	hotel	hotel	NOUN
ertr-536	71	18	.	.	PUNCT
ertr-536	72	1	pete7	pete7	PROPN
ertr-536	72	2	wrote	write	VERB
ertr-536	72	3	three	three	NUM
ertr-536	72	4	reviews	review	NOUN
ertr-536	72	5	for	for	ADP
ertr-536	72	6	ic	ic	PROPN
ertr-536	72	7	and	and	CCONJ
ertr-536	72	8	one	one	NUM
ertr-536	72	9	for	for	ADP
ertr-536	72	10	sh	sh	PROPN
ertr-536	72	11	,	,	PUNCT
ertr-536	72	12	but	but	CCONJ
ertr-536	72	13	his	his	PRON
ertr-536	72	14	comment	comment	NOUN
ertr-536	72	15	on	on	ADP
ertr-536	72	16	sh	sh	PROPN
ertr-536	72	17	was	be	AUX
ertr-536	72	18	just	just	ADV
ertr-536	72	19	“	"	PUNCT
ertr-536	72	20	comparable	comparable	ADJ
ertr-536	72	21	with	with	ADP
ertr-536	72	22	intercontinental	intercontinental	NOUN
ertr-536	72	23	”	"	PUNCT
ertr-536	72	24	which	which	PRON
ertr-536	72	25	indicated	indicate	VERB
ertr-536	72	26	he	he	PRON
ertr-536	72	27	like	like	INTJ
ertr-536	72	28	ic	ic	PRON
ertr-536	72	29	more	more	ADJ
ertr-536	72	30	.	.	PUNCT
ertr-536	73	1	however	however	ADV
ertr-536	73	2	,	,	PUNCT
ertr-536	73	3	this	this	DET
ertr-536	73	4	reviewer	reviewer	NOUN
ertr-536	73	5	did	do	AUX
ertr-536	73	6	not	not	PART
ertr-536	73	7	show	show	VERB
ertr-536	73	8	strong	strong	ADJ
ertr-536	73	9	bonding	bonding	NOUN
ertr-536	73	10	to	to	ADP
ertr-536	73	11	the	the	DET
ertr-536	73	12	brand	brand	NOUN
ertr-536	73	13	because	because	SCONJ
ertr-536	73	14	there	there	PRON
ertr-536	73	15	was	be	VERB
ertr-536	73	16	no	no	DET
ertr-536	73	17	affective	affective	ADJ
ertr-536	73	18	or	or	CCONJ
ertr-536	73	19	conative	conative	ADJ
ertr-536	73	20	behavior	behavior	NOUN
ertr-536	73	21	found	find	VERB
ertr-536	73	22	from	from	ADP
ertr-536	73	23	the	the	DET
ertr-536	73	24	review	review	NOUN
ertr-536	73	25	comments	comment	NOUN
ertr-536	73	26	.	.	PUNCT
ertr-536	74	1	hexa5	hexa5	PROPN
ertr-536	74	2	was	be	AUX
ertr-536	74	3	very	very	ADV
ertr-536	74	4	positive	positive	ADJ
ertr-536	74	5	with	with	ADP
ertr-536	74	6	ic	ic	PROPN
ertr-536	74	7	,	,	PUNCT
ertr-536	74	8	all	all	DET
ertr-536	74	9	three	three	NUM
ertr-536	74	10	phases	phase	NOUN
ertr-536	74	11	of	of	ADP
ertr-536	74	12	loyalty	loyalty	NOUN
ertr-536	74	13	behavior	behavior	NOUN
ertr-536	74	14	were	be	AUX
ertr-536	74	15	shown	show	VERB
ertr-536	74	16	in	in	ADP
ertr-536	74	17	the	the	DET
ertr-536	74	18	reviews	review	NOUN
ertr-536	74	19	including	including	AUX
ertr-536	74	20	choose	choose	VERB
ertr-536	74	21	the	the	DET
ertr-536	74	22	right	right	ADJ
ertr-536	74	23	hotel	hotel	NOUN
ertr-536	74	24	,	,	PUNCT
ertr-536	74	25	proud	proud	ADJ
ertr-536	74	26	to	to	PART
ertr-536	74	27	be	be	AUX
ertr-536	74	28	the	the	DET
ertr-536	74	29	member	member	NOUN
ertr-536	74	30	of	of	ADP
ertr-536	74	31	the	the	DET
ertr-536	74	32	loyalty	loyalty	NOUN
ertr-536	74	33	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-536	75	1	e	e	NOUN
ertr-536	75	2	-	-	NOUN
ertr-536	75	3	review	review	NOUN
ertr-536	75	4	of	of	ADP
ertr-536	75	5	tourism	tourism	NOUN
ertr-536	75	6	research	research	NOUN
ertr-536	75	7	(	(	PUNCT
ertr-536	75	8	ertr	ertr	NOUN
ertr-536	75	9	)	)	PUNCT
ertr-536	75	10	,	,	PUNCT
ertr-536	75	11	vol	vol	NOUN
ertr-536	75	12	.	.	PROPN
ertr-536	75	13	17	17	NUM
ertr-536	75	14	,	,	PUNCT
ertr-536	75	15	no	no	INTJ
ertr-536	75	16	.	.	NOUN
ertr-536	75	17	4	4	NUM
ertr-536	75	18	,	,	PUNCT
ertr-536	75	19	2019	2019	NUM
ertr-536	75	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-536	75	21	509	509	NUM
ertr-536	75	22	program	program	NOUN
ertr-536	75	23	,	,	PUNCT
ertr-536	75	24	and	and	CCONJ
ertr-536	75	25	highly	highly	ADV
ertr-536	75	26	recommend	recommend	VERB
ertr-536	75	27	it	it	PRON
ertr-536	75	28	to	to	ADP
ertr-536	75	29	friends	friend	NOUN
ertr-536	75	30	.	.	PUNCT
ertr-536	76	1	even	even	ADV
ertr-536	76	2	tero10	tero10	X
ertr-536	76	3	had	have	VERB
ertr-536	76	4	a	a	DET
ertr-536	76	5	review	review	NOUN
ertr-536	76	6	on	on	ADP
ertr-536	76	7	jw	jw	PROPN
ertr-536	76	8	,	,	PUNCT
ertr-536	76	9	but	but	CCONJ
ertr-536	76	10	all	all	DET
ertr-536	76	11	the	the	DET
ertr-536	76	12	loyalty	loyalty	NOUN
ertr-536	76	13	behaviors	behavior	NOUN
ertr-536	76	14	were	be	AUX
ertr-536	76	15	only	only	ADV
ertr-536	76	16	related	relate	VERB
ertr-536	76	17	to	to	ADP
ertr-536	76	18	sh	sh	PRON
ertr-536	76	19	including	include	VERB
ertr-536	76	20	showing	show	VERB
ertr-536	76	21	prior	prior	ADV
ertr-536	76	22	stay	stay	VERB
ertr-536	76	23	experience	experience	NOUN
ertr-536	76	24	with	with	ADP
ertr-536	76	25	sh	sh	PROPN
ertr-536	77	1	and	and	CCONJ
ertr-536	77	2	sh	sh	PROPN
ertr-536	77	3	is	be	AUX
ertr-536	77	4	the	the	DET
ertr-536	77	5	favorite	favorite	ADJ
ertr-536	77	6	one	one	NOUN
ertr-536	77	7	(	(	PUNCT
ertr-536	77	8	cognitive	cognitive	NOUN
ertr-536	77	9	)	)	PUNCT
ertr-536	77	10	,	,	PUNCT
ertr-536	77	11	sh	sh	PROPN
ertr-536	77	12	is	be	AUX
ertr-536	77	13	“	"	PUNCT
ertr-536	77	14	for	for	ADP
ertr-536	77	15	me	i	PRON
ertr-536	77	16	”	"	PUNCT
ertr-536	77	17	(	(	PUNCT
ertr-536	77	18	affective	affective	NOUN
ertr-536	77	19	)	)	PUNCT
ertr-536	77	20	,	,	PUNCT
ertr-536	77	21	and	and	CCONJ
ertr-536	77	22	stayed	stay	VERB
ertr-536	77	23	in	in	ADP
ertr-536	77	24	sh	sh	NOUN
ertr-536	77	25	more	more	ADJ
ertr-536	77	26	than	than	ADP
ertr-536	77	27	15	15	NUM
ertr-536	77	28	times	time	NOUN
ertr-536	77	29	and	and	CCONJ
ertr-536	77	30	“	"	PUNCT
ertr-536	77	31	always	always	ADV
ertr-536	77	32	come	come	VERB
ertr-536	77	33	back	back	ADV
ertr-536	77	34	”	"	PUNCT
ertr-536	77	35	(	(	PUNCT
ertr-536	77	36	conative	conative	ADJ
ertr-536	77	37	)	)	PUNCT
ertr-536	77	38	.	.	PUNCT
ertr-536	78	1	in	in	ADP
ertr-536	78	2	brya1	brya1	PROPN
ertr-536	78	3	’s	’s	PART
ertr-536	78	4	three	three	NUM
ertr-536	78	5	reviews	review	NOUN
ertr-536	78	6	,	,	PUNCT
ertr-536	78	7	only	only	ADV
ertr-536	78	8	those	those	DET
ertr-536	78	9	two	two	NUM
ertr-536	78	10	on	on	ADP
ertr-536	78	11	sh	sh	PROPN
ertr-536	78	12	show	show	NOUN
ertr-536	78	13	loyalty	loyalty	NOUN
ertr-536	78	14	behavior	behavior	NOUN
ertr-536	78	15	in	in	ADP
ertr-536	78	16	both	both	CCONJ
ertr-536	78	17	cognitive	cognitive	ADJ
ertr-536	78	18	and	and	CCONJ
ertr-536	78	19	conative	conative	ADJ
ertr-536	78	20	.	.	PUNCT
ertr-536	79	1	fatc3	fatc3	PROPN
ertr-536	79	2	had	have	VERB
ertr-536	79	3	three	three	NUM
ertr-536	79	4	reviews	review	NOUN
ertr-536	79	5	with	with	ADP
ertr-536	79	6	three	three	NUM
ertr-536	79	7	different	different	ADJ
ertr-536	79	8	hotel	hotel	NOUN
ertr-536	79	9	chains	chain	NOUN
ertr-536	79	10	,	,	PUNCT
ertr-536	79	11	the	the	DET
ertr-536	79	12	only	only	ADJ
ertr-536	79	13	cognitive	cognitive	ADJ
ertr-536	79	14	behavior	behavior	NOUN
ertr-536	79	15	was	be	AUX
ertr-536	79	16	about	about	ADP
ertr-536	79	17	the	the	DET
ertr-536	79	18	ihg	ihg	PROPN
ertr-536	79	19	loyalty	loyalty	NOUN
ertr-536	79	20	membership	membership	NOUN
ertr-536	79	21	.	.	PUNCT
ertr-536	80	1	for	for	ADP
ertr-536	80	2	roby8	roby8	PROPN
ertr-536	80	3	,	,	PUNCT
ertr-536	80	4	the	the	DET
ertr-536	80	5	only	only	ADJ
ertr-536	80	6	comment	comment	NOUN
ertr-536	80	7	was	be	AUX
ertr-536	80	8	“	"	PUNCT
ertr-536	80	9	recommended	recommend	VERB
ertr-536	80	10	”	"	PUNCT
ertr-536	80	11	.	.	PUNCT
ertr-536	81	1	mich6	mich6	PROPN
ertr-536	81	2	and	and	CCONJ
ertr-536	81	3	true12	true12	NOUN
ertr-536	81	4	had	have	AUX
ertr-536	81	5	written	write	VERB
ertr-536	81	6	three	three	NUM
ertr-536	81	7	and	and	CCONJ
ertr-536	81	8	four	four	NUM
ertr-536	81	9	reviews	review	NOUN
ertr-536	81	10	,	,	PUNCT
ertr-536	81	11	but	but	CCONJ
ertr-536	81	12	none	none	NOUN
ertr-536	81	13	of	of	ADP
ertr-536	81	14	them	they	PRON
ertr-536	81	15	shows	show	VERB
ertr-536	81	16	brand	brand	NOUN
ertr-536	81	17	loyalty	loyalty	NOUN
ertr-536	81	18	behavior	behavior	NOUN
ertr-536	81	19	.	.	PUNCT
ertr-536	82	1	table	table	NOUN
ertr-536	82	2	2	2	NUM
ertr-536	82	3	listed	list	VERB
ertr-536	82	4	out	out	ADP
ertr-536	82	5	the	the	DET
ertr-536	82	6	categorized	categorize	VERB
ertr-536	82	7	results	result	NOUN
ertr-536	82	8	from	from	ADP
ertr-536	82	9	the	the	DET
ertr-536	82	10	reviews	review	NOUN
ertr-536	82	11	extracted	extract	VERB
ertr-536	82	12	by	by	ADP
ertr-536	82	13	each	each	DET
ertr-536	82	14	reviewer	reviewer	NOUN
ertr-536	82	15	.	.	PUNCT
ertr-536	83	1	online	online	ADJ
ertr-536	83	2	brand	brand	PROPN
ertr-536	83	3	loyalty	loyalty	PROPN
ertr-536	83	4	attritional	attritional	ADJ
ertr-536	83	5	behavior	behavior	NOUN
ertr-536	83	6	for	for	ADP
ertr-536	83	7	the	the	DET
ertr-536	83	8	brand	brand	NOUN
ertr-536	83	9	manager	manager	NOUN
ertr-536	83	10	,	,	PUNCT
ertr-536	83	11	the	the	DET
ertr-536	83	12	most	most	ADV
ertr-536	83	13	direct	direct	ADJ
ertr-536	83	14	way	way	NOUN
ertr-536	83	15	to	to	PART
ertr-536	83	16	measure	measure	VERB
ertr-536	83	17	the	the	DET
ertr-536	83	18	success	success	NOUN
ertr-536	83	19	factor	factor	NOUN
ertr-536	83	20	of	of	ADP
ertr-536	83	21	the	the	DET
ertr-536	83	22	brand	brand	NOUN
ertr-536	83	23	is	be	AUX
ertr-536	83	24	the	the	DET
ertr-536	83	25	number	number	NOUN
ertr-536	83	26	of	of	ADP
ertr-536	83	27	active	active	ADJ
ertr-536	83	28	loyalty	loyalty	NOUN
ertr-536	83	29	program	program	NOUN
ertr-536	83	30	members	member	NOUN
ertr-536	83	31	,	,	PUNCT
ertr-536	83	32	and	and	CCONJ
ertr-536	83	33	how	how	SCONJ
ertr-536	83	34	they	they	PRON
ertr-536	83	35	help	help	VERB
ertr-536	83	36	to	to	PART
ertr-536	83	37	promote	promote	VERB
ertr-536	83	38	the	the	DET
ertr-536	83	39	brand	brand	NOUN
ertr-536	83	40	.	.	PUNCT
ertr-536	84	1	social	social	ADJ
ertr-536	84	2	media	medium	NOUN
ertr-536	84	3	platform	platform	NOUN
ertr-536	84	4	is	be	AUX
ertr-536	84	5	an	an	DET
ertr-536	84	6	ideal	ideal	ADJ
ertr-536	84	7	information	information	NOUN
ertr-536	84	8	source	source	NOUN
ertr-536	84	9	to	to	PART
ertr-536	84	10	obtain	obtain	VERB
ertr-536	84	11	these	these	DET
ertr-536	84	12	details	detail	NOUN
ertr-536	84	13	.	.	PUNCT
ertr-536	85	1	from	from	ADP
ertr-536	85	2	those	those	DET
ertr-536	85	3	three	three	NUM
ertr-536	85	4	reviewers	reviewer	NOUN
ertr-536	85	5	who	who	PRON
ertr-536	85	6	only	only	ADV
ertr-536	85	7	stay	stay	VERB
ertr-536	85	8	in	in	ADP
ertr-536	85	9	single	single	ADJ
ertr-536	85	10	hotel	hotel	NOUN
ertr-536	85	11	chain	chain	NOUN
ertr-536	85	12	,	,	PUNCT
ertr-536	85	13	their	their	PRON
ertr-536	85	14	loyalty	loyalty	NOUN
ertr-536	85	15	behaviors	behavior	NOUN
ertr-536	85	16	were	be	AUX
ertr-536	85	17	quite	quite	ADV
ertr-536	85	18	strong	strong	ADJ
ertr-536	85	19	.	.	PUNCT
ertr-536	86	1	their	their	PRON
ertr-536	86	2	reviews	review	NOUN
ertr-536	86	3	keep	keep	VERB
ertr-536	86	4	showing	show	VERB
ertr-536	86	5	the	the	DET
ertr-536	86	6	positive	positive	ADJ
ertr-536	86	7	attitudinal	attitudinal	ADJ
ertr-536	86	8	behavior	behavior	NOUN
ertr-536	86	9	toward	toward	ADP
ertr-536	86	10	the	the	DET
ertr-536	86	11	hotel	hotel	NOUN
ertr-536	86	12	chains	chain	NOUN
ertr-536	86	13	.	.	PUNCT
ertr-536	87	1	these	these	DET
ertr-536	87	2	behaviors	behavior	NOUN
ertr-536	87	3	also	also	ADV
ertr-536	87	4	appeared	appear	VERB
ertr-536	87	5	in	in	ADP
ertr-536	87	6	other	other	ADJ
ertr-536	87	7	reviewers	reviewer	NOUN
ertr-536	87	8	who	who	PRON
ertr-536	87	9	stayed	stay	VERB
ertr-536	87	10	with	with	ADP
ertr-536	87	11	different	different	ADJ
ertr-536	87	12	brands	brand	NOUN
ertr-536	87	13	.	.	PUNCT
ertr-536	88	1	when	when	SCONJ
ertr-536	88	2	reviewers	reviewer	NOUN
ertr-536	88	3	have	have	VERB
ertr-536	88	4	repetitive	repetitive	ADJ
ertr-536	88	5	visits	visit	NOUN
ertr-536	88	6	,	,	PUNCT
ertr-536	88	7	their	their	PRON
ertr-536	88	8	reviews	review	NOUN
ertr-536	88	9	start	start	VERB
ertr-536	88	10	showing	show	VERB
ertr-536	88	11	attitudinal	attitudinal	ADJ
ertr-536	88	12	loyalty	loyalty	NOUN
ertr-536	88	13	behavior	behavior	NOUN
ertr-536	88	14	.	.	PUNCT
ertr-536	89	1	for	for	ADP
ertr-536	89	2	example	example	NOUN
ertr-536	89	3	,	,	PUNCT
ertr-536	89	4	hexa5	hexa5	PROPN
ertr-536	89	5	were	be	AUX
ertr-536	89	6	connected	connect	VERB
ertr-536	89	7	with	with	ADP
ertr-536	89	8	ihg	ihg	PROPN
ertr-536	89	9	and	and	CCONJ
ertr-536	89	10	proud	proud	ADJ
ertr-536	89	11	of	of	ADP
ertr-536	89	12	being	be	AUX
ertr-536	89	13	a	a	DET
ertr-536	89	14	loyalty	loyalty	NOUN
ertr-536	89	15	program	program	NOUN
ertr-536	89	16	member	member	NOUN
ertr-536	89	17	.	.	PUNCT
ertr-536	90	1	another	another	DET
ertr-536	90	2	example	example	NOUN
ertr-536	90	3	was	be	AUX
ertr-536	90	4	tero10	tero10	VERB
ertr-536	90	5	who	who	PRON
ertr-536	90	6	mentioned	mention	VERB
ertr-536	90	7	he	he	PRON
ertr-536	91	1	/	/	PUNCT
ertr-536	92	1	she	she	PRON
ertr-536	92	2	had	have	AUX
ertr-536	92	3	visited	visit	VERB
ertr-536	92	4	sh	sh	ADP
ertr-536	92	5	more	more	ADJ
ertr-536	92	6	than	than	ADP
ertr-536	92	7	15	15	NUM
ertr-536	92	8	times	time	NOUN
ertr-536	92	9	and	and	CCONJ
ertr-536	92	10	recommended	recommend	VERB
ertr-536	92	11	sh	sh	PROPN
ertr-536	92	12	in	in	ADP
ertr-536	92	13	both	both	PRON
ertr-536	92	14	of	of	ADP
ertr-536	92	15	the	the	DET
ertr-536	92	16	reviews	review	NOUN
ertr-536	92	17	.	.	PUNCT
ertr-536	93	1	based	base	VERB
ertr-536	93	2	on	on	ADP
ertr-536	93	3	the	the	DET
ertr-536	93	4	observation	observation	NOUN
ertr-536	93	5	on	on	ADP
ertr-536	93	6	these	these	DET
ertr-536	93	7	12	12	NUM
ertr-536	93	8	active	active	ADJ
ertr-536	93	9	contributors	contributor	NOUN
ertr-536	93	10	,	,	PUNCT
ertr-536	93	11	majority	majority	NOUN
ertr-536	93	12	of	of	ADP
ertr-536	93	13	them	they	PRON
ertr-536	93	14	have	have	VERB
ertr-536	93	15	a	a	DET
ertr-536	93	16	certain	certain	ADJ
ertr-536	93	17	level	level	NOUN
ertr-536	93	18	of	of	ADP
ertr-536	93	19	attachment	attachment	NOUN
ertr-536	93	20	with	with	ADP
ertr-536	93	21	the	the	DET
ertr-536	93	22	hotel	hotel	NOUN
ertr-536	93	23	chain	chain	NOUN
ertr-536	93	24	and	and	CCONJ
ertr-536	93	25	would	would	AUX
ertr-536	93	26	mention	mention	VERB
ertr-536	93	27	about	about	ADP
ertr-536	93	28	the	the	DET
ertr-536	93	29	benefits	benefit	NOUN
ertr-536	93	30	being	be	AUX
ertr-536	93	31	a	a	DET
ertr-536	93	32	member	member	NOUN
ertr-536	93	33	of	of	ADP
ertr-536	93	34	the	the	DET
ertr-536	93	35	loyalty	loyalty	NOUN
ertr-536	93	36	program	program	NOUN
ertr-536	93	37	,	,	PUNCT
ertr-536	93	38	and	and	CCONJ
ertr-536	93	39	recommend	recommend	VERB
ertr-536	93	40	the	the	DET
ertr-536	93	41	brand	brand	NOUN
ertr-536	93	42	to	to	ADP
ertr-536	93	43	the	the	DET
ertr-536	93	44	readers	reader	NOUN
ertr-536	93	45	.	.	PUNCT
ertr-536	94	1	by	by	ADP
ertr-536	94	2	comparing	compare	VERB
ertr-536	94	3	the	the	DET
ertr-536	94	4	performance	performance	NOUN
ertr-536	94	5	among	among	ADP
ertr-536	94	6	the	the	DET
ertr-536	94	7	three	three	NUM
ertr-536	94	8	hotel	hotel	NOUN
ertr-536	94	9	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-536	94	10	e	e	NOUN
ertr-536	94	11	-	-	NOUN
ertr-536	94	12	review	review	NOUN
ertr-536	94	13	of	of	ADP
ertr-536	94	14	tourism	tourism	NOUN
ertr-536	94	15	research	research	NOUN
ertr-536	94	16	(	(	PUNCT
ertr-536	94	17	ertr	ertr	NOUN
ertr-536	94	18	)	)	PUNCT
ertr-536	94	19	,	,	PUNCT
ertr-536	94	20	vol	vol	NOUN
ertr-536	94	21	.	.	PROPN
ertr-536	94	22	17	17	NUM
ertr-536	94	23	,	,	PUNCT
ertr-536	94	24	no	no	INTJ
ertr-536	94	25	.	.	NOUN
ertr-536	94	26	4	4	NUM
ertr-536	94	27	,	,	PUNCT
ertr-536	94	28	2019	2019	NUM
ertr-536	94	29	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	94	30	510	510	NUM
ertr-536	94	31	chain	chain	NOUN
ertr-536	94	32	,	,	PUNCT
ertr-536	94	33	jw	jw	PROPN
ertr-536	94	34	was	be	AUX
ertr-536	94	35	not	not	PART
ertr-536	94	36	so	so	ADV
ertr-536	94	37	successful	successful	ADJ
ertr-536	94	38	because	because	SCONJ
ertr-536	94	39	,	,	PUNCT
ertr-536	94	40	among	among	ADP
ertr-536	94	41	all	all	DET
ertr-536	94	42	12	12	NUM
ertr-536	94	43	reviewers	reviewer	NOUN
ertr-536	94	44	,	,	PUNCT
ertr-536	94	45	only	only	ADV
ertr-536	94	46	davi2	davi2	NOUN
ertr-536	94	47	who	who	PRON
ertr-536	94	48	only	only	ADV
ertr-536	94	49	stay	stay	VERB
ertr-536	94	50	with	with	ADP
ertr-536	94	51	jw	jw	PROPN
ertr-536	94	52	mentioned	mention	VERB
ertr-536	94	53	about	about	ADP
ertr-536	94	54	this	this	DET
ertr-536	94	55	brand	brand	NOUN
ertr-536	94	56	in	in	ADP
ertr-536	94	57	the	the	DET
ertr-536	94	58	review	review	NOUN
ertr-536	94	59	,	,	PUNCT
ertr-536	94	60	but	but	CCONJ
ertr-536	94	61	did	do	AUX
ertr-536	94	62	not	not	PART
ertr-536	94	63	mention	mention	VERB
ertr-536	94	64	anything	anything	PRON
ertr-536	94	65	about	about	ADP
ertr-536	94	66	the	the	DET
ertr-536	94	67	loyalty	loyalty	NOUN
ertr-536	94	68	program	program	NOUN
ertr-536	94	69	.	.	PUNCT
ertr-536	95	1	shangri	shangri	NOUN
ertr-536	95	2	-	-	PUNCT
ertr-536	95	3	la	la	PROPN
ertr-536	95	4	was	be	AUX
ertr-536	95	5	the	the	DET
ertr-536	95	6	most	most	ADV
ertr-536	95	7	successful	successful	ADJ
ertr-536	95	8	one	one	NUM
ertr-536	95	9	among	among	ADP
ertr-536	95	10	three	three	NUM
ertr-536	95	11	because	because	SCONJ
ertr-536	95	12	half	half	NOUN
ertr-536	95	13	of	of	ADP
ertr-536	95	14	the	the	DET
ertr-536	95	15	reviewers	reviewer	NOUN
ertr-536	95	16	had	have	AUX
ertr-536	95	17	mentioned	mention	VERB
ertr-536	95	18	and	and	CCONJ
ertr-536	95	19	recommended	recommend	VERB
ertr-536	95	20	the	the	DET
ertr-536	95	21	brand	brand	NOUN
ertr-536	95	22	.	.	PUNCT
ertr-536	96	1	nevertheless	nevertheless	ADV
ertr-536	96	2	,	,	PUNCT
ertr-536	96	3	by	by	ADP
ertr-536	96	4	looking	look	VERB
ertr-536	96	5	at	at	ADP
ertr-536	96	6	the	the	DET
ertr-536	96	7	loyalty	loyalty	NOUN
ertr-536	96	8	program	program	NOUN
ertr-536	96	9	successfulness	successfulness	NOUN
ertr-536	96	10	,	,	PUNCT
ertr-536	96	11	ihg	ihg	PROPN
ertr-536	96	12	outperforms	outperform	VERB
ertr-536	96	13	the	the	DET
ertr-536	96	14	other	other	ADJ
ertr-536	96	15	two	two	NUM
ertr-536	96	16	because	because	SCONJ
ertr-536	96	17	all	all	DET
ertr-536	96	18	four	four	NUM
ertr-536	96	19	ic	ic	NOUN
ertr-536	96	20	customers	customer	NOUN
ertr-536	96	21	mentioned	mention	VERB
ertr-536	96	22	they	they	PRON
ertr-536	96	23	are	be	AUX
ertr-536	96	24	the	the	DET
ertr-536	96	25	loyalty	loyalty	NOUN
ertr-536	96	26	program	program	NOUN
ertr-536	96	27	members	member	NOUN
ertr-536	96	28	and	and	CCONJ
ertr-536	96	29	named	name	VERB
ertr-536	96	30	the	the	DET
ertr-536	96	31	benefits	benefit	NOUN
ertr-536	96	32	and	and	CCONJ
ertr-536	96	33	status	status	NOUN
ertr-536	96	34	of	of	ADP
ertr-536	96	35	being	be	AUX
ertr-536	96	36	a	a	DET
ertr-536	96	37	member	member	NOUN
ertr-536	96	38	.	.	PUNCT
ertr-536	97	1	conclusions	conclusion	NOUN
ertr-536	97	2	,	,	PUNCT
ertr-536	97	3	contributions	contribution	NOUN
ertr-536	97	4	and	and	CCONJ
ertr-536	97	5	limitations	limitation	NOUN
ertr-536	97	6	this	this	DET
ertr-536	97	7	study	study	NOUN
ertr-536	97	8	attempted	attempt	VERB
ertr-536	97	9	to	to	PART
ertr-536	97	10	examine	examine	VERB
ertr-536	97	11	brand	brand	NOUN
ertr-536	97	12	loyalty	loyalty	NOUN
ertr-536	97	13	from	from	ADP
ertr-536	97	14	online	online	ADJ
ertr-536	97	15	reviews	review	NOUN
ertr-536	97	16	and	and	CCONJ
ertr-536	97	17	has	have	AUX
ertr-536	97	18	proven	prove	VERB
ertr-536	97	19	many	many	ADJ
ertr-536	97	20	customers	customer	NOUN
ertr-536	97	21	who	who	PRON
ertr-536	97	22	have	have	VERB
ertr-536	97	23	repetitive	repetitive	ADJ
ertr-536	97	24	stay	stay	NOUN
ertr-536	97	25	pattern	pattern	NOUN
ertr-536	97	26	in	in	ADP
ertr-536	97	27	the	the	DET
ertr-536	97	28	same	same	ADJ
ertr-536	97	29	hotel	hotel	NOUN
ertr-536	97	30	chain	chain	NOUN
ertr-536	97	31	would	would	AUX
ertr-536	97	32	start	start	VERB
ertr-536	97	33	writing	write	VERB
ertr-536	97	34	contexts	context	NOUN
ertr-536	97	35	not	not	PART
ertr-536	97	36	only	only	ADV
ertr-536	97	37	related	relate	VERB
ertr-536	97	38	to	to	ADP
ertr-536	97	39	the	the	DET
ertr-536	97	40	hotel	hotel	NOUN
ertr-536	97	41	experience	experience	NOUN
ertr-536	97	42	but	but	CCONJ
ertr-536	97	43	also	also	ADV
ertr-536	97	44	about	about	ADP
ertr-536	97	45	the	the	DET
ertr-536	97	46	hotel	hotel	NOUN
ertr-536	97	47	chain	chain	NOUN
ertr-536	97	48	.	.	PUNCT
ertr-536	98	1	in	in	ADP
ertr-536	98	2	addition	addition	NOUN
ertr-536	98	3	,	,	PUNCT
ertr-536	98	4	they	they	PRON
ertr-536	98	5	also	also	ADV
ertr-536	98	6	mentioned	mention	VERB
ertr-536	98	7	about	about	ADP
ertr-536	98	8	the	the	DET
ertr-536	98	9	loyalty	loyalty	NOUN
ertr-536	98	10	program	program	NOUN
ertr-536	98	11	and	and	CCONJ
ertr-536	98	12	the	the	DET
ertr-536	98	13	benefits	benefit	NOUN
ertr-536	98	14	they	they	PRON
ertr-536	98	15	received	receive	VERB
ertr-536	98	16	.	.	PUNCT
ertr-536	99	1	among	among	ADP
ertr-536	99	2	all	all	DET
ertr-536	99	3	three	three	NUM
ertr-536	99	4	hotel	hotel	NOUN
ertr-536	99	5	chains	chain	NOUN
ertr-536	99	6	,	,	PUNCT
ertr-536	99	7	marriott	marriott	PROPN
ertr-536	99	8	seems	seem	VERB
ertr-536	99	9	to	to	PART
ertr-536	99	10	underperformed	underperformed	VERB
ertr-536	99	11	than	than	ADP
ertr-536	99	12	other	other	ADJ
ertr-536	99	13	two	two	NUM
ertr-536	99	14	hotel	hotel	NOUN
ertr-536	99	15	chains	chain	NOUN
ertr-536	99	16	.	.	PUNCT
ertr-536	100	1	it	it	PRON
ertr-536	100	2	is	be	AUX
ertr-536	100	3	not	not	PART
ertr-536	100	4	a	a	DET
ertr-536	100	5	good	good	ADJ
ertr-536	100	6	sign	sign	NOUN
ertr-536	100	7	for	for	ADP
ertr-536	100	8	marriott	marriott	PROPN
ertr-536	100	9	as	as	ADP
ertr-536	100	10	those	those	PRON
ertr-536	100	11	who	who	PRON
ertr-536	100	12	had	have	AUX
ertr-536	100	13	stayed	stay	VERB
ertr-536	100	14	in	in	ADP
ertr-536	100	15	shangri	shangri	NOUN
ertr-536	100	16	-	-	PUNCT
ertr-536	100	17	la	la	NOUN
ertr-536	100	18	and	and	CCONJ
ertr-536	100	19	ihg	ihg	PROPN
ertr-536	100	20	group	group	PROPN
ertr-536	100	21	shows	show	VERB
ertr-536	100	22	a	a	DET
ertr-536	100	23	positive	positive	ADJ
ertr-536	100	24	attitude	attitude	NOUN
ertr-536	100	25	towards	towards	ADP
ertr-536	100	26	the	the	DET
ertr-536	100	27	loyalty	loyalty	NOUN
ertr-536	100	28	program	program	NOUN
ertr-536	100	29	and	and	CCONJ
ertr-536	100	30	some	some	PRON
ertr-536	100	31	of	of	ADP
ertr-536	100	32	them	they	PRON
ertr-536	100	33	were	be	AUX
ertr-536	100	34	proud	proud	ADJ
ertr-536	100	35	to	to	PART
ertr-536	100	36	be	be	AUX
ertr-536	100	37	the	the	DET
ertr-536	100	38	member	member	NOUN
ertr-536	100	39	.	.	PUNCT
ertr-536	101	1	this	this	DET
ertr-536	101	2	study	study	NOUN
ertr-536	101	3	developed	develop	VERB
ertr-536	101	4	a	a	DET
ertr-536	101	5	method	method	NOUN
ertr-536	101	6	that	that	PRON
ertr-536	101	7	utilized	utilize	VERB
ertr-536	101	8	online	online	ADJ
ertr-536	101	9	review	review	NOUN
ertr-536	101	10	data	datum	NOUN
ertr-536	101	11	to	to	PART
ertr-536	101	12	identify	identify	VERB
ertr-536	101	13	hotel	hotel	NOUN
ertr-536	101	14	customer	customer	NOUN
ertr-536	101	15	attitudinal	attitudinal	ADJ
ertr-536	101	16	loyalty	loyalty	NOUN
ertr-536	101	17	.	.	PUNCT
ertr-536	102	1	hotel	hotel	NOUN
ertr-536	102	2	chain	chain	NOUN
ertr-536	102	3	marketing	marketing	NOUN
ertr-536	102	4	managers	manager	NOUN
ertr-536	102	5	should	should	AUX
ertr-536	102	6	make	make	VERB
ertr-536	102	7	use	use	NOUN
ertr-536	102	8	of	of	ADP
ertr-536	102	9	these	these	DET
ertr-536	102	10	reviewer	reviewer	NOUN
ertr-536	102	11	’s	’s	PART
ertr-536	102	12	comments	comment	NOUN
ertr-536	102	13	to	to	PART
ertr-536	102	14	further	far	ADV
ertr-536	102	15	understand	understand	VERB
ertr-536	102	16	the	the	DET
ertr-536	102	17	brand	brand	NOUN
ertr-536	102	18	image	image	NOUN
ertr-536	102	19	perceived	perceive	VERB
ertr-536	102	20	from	from	ADP
ertr-536	102	21	loyal	loyal	ADJ
ertr-536	102	22	customers	customer	NOUN
ertr-536	102	23	and	and	CCONJ
ertr-536	102	24	make	make	VERB
ertr-536	102	25	review	review	NOUN
ertr-536	102	26	websites	website	NOUN
ertr-536	102	27	a	a	DET
ertr-536	102	28	new	new	ADJ
ertr-536	102	29	management	management	NOUN
ertr-536	102	30	tool	tool	NOUN
ertr-536	102	31	to	to	PART
ertr-536	102	32	identify	identify	VERB
ertr-536	102	33	the	the	DET
ertr-536	102	34	potential	potential	ADJ
ertr-536	102	35	loyal	loyal	ADJ
ertr-536	102	36	customers	customer	NOUN
ertr-536	102	37	and	and	CCONJ
ertr-536	102	38	to	to	PART
ertr-536	102	39	understand	understand	VERB
ertr-536	102	40	the	the	DET
ertr-536	102	41	repurchasing	repurchasing	NOUN
ertr-536	102	42	intentions	intention	NOUN
ertr-536	102	43	.	.	PUNCT
ertr-536	103	1	this	this	DET
ertr-536	103	2	study	study	NOUN
ertr-536	103	3	has	have	VERB
ertr-536	103	4	several	several	ADJ
ertr-536	103	5	limitations	limitation	NOUN
ertr-536	103	6	.	.	PUNCT
ertr-536	104	1	first	first	ADV
ertr-536	104	2	,	,	PUNCT
ertr-536	104	3	even	even	ADV
ertr-536	104	4	this	this	DET
ertr-536	104	5	study	study	NOUN
ertr-536	104	6	collected	collect	VERB
ertr-536	104	7	all	all	DET
ertr-536	104	8	the	the	DET
ertr-536	104	9	reviews	review	NOUN
ertr-536	104	10	of	of	ADP
ertr-536	104	11	the	the	DET
ertr-536	104	12	selected	select	VERB
ertr-536	104	13	hotels	hotel	NOUN
ertr-536	104	14	,	,	PUNCT
ertr-536	104	15	qualifying	qualify	VERB
ertr-536	104	16	reviewers	reviewer	NOUN
ertr-536	104	17	were	be	AUX
ertr-536	104	18	limited	limit	VERB
ertr-536	104	19	,	,	PUNCT
ertr-536	104	20	that	that	PRON
ertr-536	104	21	makes	make	VERB
ertr-536	104	22	the	the	DET
ertr-536	104	23	sample	sample	NOUN
ertr-536	104	24	size	size	NOUN
ertr-536	104	25	of	of	ADP
ertr-536	104	26	this	this	DET
ertr-536	104	27	study	study	NOUN
ertr-536	104	28	very	very	ADV
ertr-536	104	29	small	small	ADJ
ertr-536	104	30	.	.	PUNCT
ertr-536	105	1	second	second	ADJ
ertr-536	105	2	,	,	PUNCT
ertr-536	105	3	reviewers	reviewer	NOUN
ertr-536	105	4	might	might	AUX
ertr-536	105	5	be	be	AUX
ertr-536	105	6	repeat	repeat	VERB
ertr-536	105	7	customers	customer	NOUN
ertr-536	105	8	of	of	ADP
ertr-536	105	9	the	the	DET
ertr-536	105	10	hotel	hotel	NOUN
ertr-536	105	11	chain	chain	NOUN
ertr-536	105	12	,	,	PUNCT
ertr-536	105	13	but	but	CCONJ
ertr-536	105	14	if	if	SCONJ
ertr-536	105	15	they	they	PRON
ertr-536	105	16	did	do	AUX
ertr-536	105	17	not	not	PART
ertr-536	105	18	write	write	VERB
ertr-536	105	19	reviews	review	NOUN
ertr-536	105	20	,	,	PUNCT
ertr-536	105	21	their	their	PRON
ertr-536	105	22	status	status	NOUN
ertr-536	105	23	can	can	AUX
ertr-536	105	24	not	not	PART
ertr-536	105	25	be	be	AUX
ertr-536	105	26	identified	identify	VERB
ertr-536	105	27	.	.	PUNCT
ertr-536	106	1	tero10	tero10	PROPN
ertr-536	106	2	had	have	VERB
ertr-536	106	3	more	more	ADJ
ertr-536	106	4	than	than	ADP
ertr-536	106	5	15	15	NUM
ertr-536	106	6	visits	visit	NOUN
ertr-536	106	7	with	with	ADP
ertr-536	106	8	sh	sh	PROPN
ertr-536	106	9	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	106	10	e	e	NOUN
ertr-536	106	11	-	-	NOUN
ertr-536	106	12	review	review	NOUN
ertr-536	106	13	of	of	ADP
ertr-536	106	14	tourism	tourism	NOUN
ertr-536	106	15	research	research	NOUN
ertr-536	106	16	(	(	PUNCT
ertr-536	106	17	ertr	ertr	NOUN
ertr-536	106	18	)	)	PUNCT
ertr-536	106	19	,	,	PUNCT
ertr-536	106	20	vol	vol	NOUN
ertr-536	106	21	.	.	PROPN
ertr-536	106	22	17	17	NUM
ertr-536	106	23	,	,	PUNCT
ertr-536	106	24	no	no	INTJ
ertr-536	106	25	.	.	NOUN
ertr-536	106	26	4	4	NUM
ertr-536	106	27	,	,	PUNCT
ertr-536	106	28	2019	2019	NUM
ertr-536	106	29	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	106	30	511	511	NUM
ertr-536	106	31	but	but	CCONJ
ertr-536	106	32	only	only	ADV
ertr-536	106	33	two	two	NUM
ertr-536	106	34	reviews	review	NOUN
ertr-536	106	35	were	be	AUX
ertr-536	106	36	posted	post	VERB
ertr-536	106	37	.	.	PUNCT
ertr-536	107	1	finally	finally	ADV
ertr-536	107	2	,	,	PUNCT
ertr-536	107	3	only	only	ADV
ertr-536	107	4	english	english	ADJ
ertr-536	107	5	reviews	review	NOUN
ertr-536	107	6	were	be	AUX
ertr-536	107	7	extracted	extract	VERB
ertr-536	107	8	so	so	SCONJ
ertr-536	107	9	those	those	DET
ertr-536	107	10	nonenglish	nonenglish	ADJ
ertr-536	107	11	opinions	opinion	NOUN
ertr-536	107	12	were	be	AUX
ertr-536	107	13	overlooked	overlook	VERB
ertr-536	107	14	.	.	PUNCT
ertr-536	108	1	future	future	ADJ
ertr-536	108	2	study	study	NOUN
ertr-536	108	3	could	could	AUX
ertr-536	108	4	extend	extend	VERB
ertr-536	108	5	to	to	ADP
ertr-536	108	6	extracting	extract	VERB
ertr-536	108	7	review	review	NOUN
ertr-536	108	8	comments	comment	NOUN
ertr-536	108	9	from	from	ADP
ertr-536	108	10	all	all	DET
ertr-536	108	11	hotels	hotel	NOUN
ertr-536	108	12	that	that	PRON
ertr-536	108	13	belong	belong	VERB
ertr-536	108	14	to	to	ADP
ertr-536	108	15	the	the	DET
ertr-536	108	16	same	same	ADJ
ertr-536	108	17	hotel	hotel	NOUN
ertr-536	108	18	chains	chain	NOUN
ertr-536	108	19	to	to	PART
ertr-536	108	20	evaluate	evaluate	VERB
ertr-536	108	21	individual	individual	ADJ
ertr-536	108	22	hotel	hotel	NOUN
ertr-536	108	23	chains	chain	NOUN
ertr-536	108	24	’	'	PUNCT
ertr-536	108	25	brand	brand	NOUN
ertr-536	108	26	loyalty	loyalty	NOUN
ertr-536	108	27	behavior	behavior	NOUN
ertr-536	108	28	differences	difference	NOUN
ertr-536	108	29	.	.	PUNCT
ertr-536	109	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	110	1	e	e	NOUN
ertr-536	110	2	-	-	NOUN
ertr-536	110	3	review	review	NOUN
ertr-536	110	4	of	of	ADP
ertr-536	110	5	tourism	tourism	NOUN
ertr-536	110	6	research	research	NOUN
ertr-536	110	7	(	(	PUNCT
ertr-536	110	8	ertr	ertr	NOUN
ertr-536	110	9	)	)	PUNCT
ertr-536	110	10	,	,	PUNCT
ertr-536	110	11	vol	vol	NOUN
ertr-536	110	12	.	.	PROPN
ertr-536	110	13	17	17	NUM
ertr-536	110	14	,	,	PUNCT
ertr-536	110	15	no	no	INTJ
ertr-536	110	16	.	.	NOUN
ertr-536	110	17	4	4	NUM
ertr-536	110	18	,	,	PUNCT
ertr-536	110	19	2019	2019	NUM
ertr-536	110	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	110	21	512	512	NUM
ertr-536	110	22	table	table	NOUN
ertr-536	110	23	3	3	NUM
ertr-536	110	24	.	.	PUNCT
ertr-536	110	25	content	content	NOUN
ertr-536	110	26	analysis	analysis	NOUN
ertr-536	110	27	on	on	ADP
ertr-536	110	28	reviewer	reviewer	NOUN
ertr-536	110	29	’s	’s	PART
ertr-536	110	30	loyalty	loyalty	NOUN
ertr-536	110	31	behavior	behavior	NOUN
ertr-536	110	32	reviewer	reviewer	NOUN
ertr-536	110	33	cognitive	cognitive	NOUN
ertr-536	110	34	*	*	NOUN
ertr-536	110	35	affective	affective	NOUN
ertr-536	110	36	*	*	PUNCT
ertr-536	110	37	conative	conative	ADJ
ertr-536	110	38	*	*	NOUN
ertr-536	110	39	reviewers	reviewer	NOUN
ertr-536	110	40	who	who	PRON
ertr-536	110	41	stayed	stay	VERB
ertr-536	110	42	in	in	ADP
ertr-536	110	43	the	the	DET
ertr-536	110	44	same	same	ADJ
ertr-536	110	45	hotel	hotel	NOUN
ertr-536	110	46	chain	chain	NOUN
ertr-536	110	47	davi2	davi2	NOUN
ertr-536	111	1	•	•	ADP
ertr-536	111	2	it	it	PRON
ertr-536	111	3	's	be	AUX
ertr-536	111	4	an	an	DET
ertr-536	111	5	old	old	ADJ
ertr-536	111	6	hotel	hotel	NOUN
ertr-536	111	7	but	but	CCONJ
ertr-536	111	8	bearing	bear	VERB
ertr-536	111	9	a	a	DET
ertr-536	111	10	jw	jw	PROPN
ertr-536	111	11	marriott	marriott	PROPN
ertr-536	111	12	name	name	PROPN
ertr-536	111	13	,	,	PUNCT
ertr-536	111	14	the	the	DET
ertr-536	111	15	hotel	hotel	NOUN
ertr-536	111	16	is	be	AUX
ertr-536	111	17	well	well	ADV
ertr-536	111	18	maintained	maintain	VERB
ertr-536	111	19	(	(	PUNCT
ertr-536	111	20	1	1	NUM
ertr-536	111	21	)	)	PUNCT
ertr-536	111	22	•	•	NOUN
ertr-536	111	23	unlike	unlike	ADP
ertr-536	111	24	the	the	DET
ertr-536	111	25	regular	regular	ADJ
ertr-536	111	26	jw	jw	PROPN
ertr-536	111	27	marriott	marriott	PROPN
ertr-536	111	28	which	which	PRON
ertr-536	111	29	is	be	AUX
ertr-536	111	30	classy	classy	ADJ
ertr-536	111	31	,	,	PUNCT
ertr-536	111	32	this	this	DET
ertr-536	111	33	hotel	hotel	NOUN
ertr-536	111	34	is	be	AUX
ertr-536	111	35	very	very	ADV
ertr-536	111	36	modern	modern	ADJ
ertr-536	111	37	and	and	CCONJ
ertr-536	111	38	more	more	ADV
ertr-536	111	39	like	like	ADP
ertr-536	111	40	a	a	DET
ertr-536	111	41	"	"	PUNCT
ertr-536	111	42	w	w	NOUN
ertr-536	111	43	"	"	PUNCT
ertr-536	111	44	(	(	PUNCT
ertr-536	111	45	3	3	NUM
ertr-536	111	46	)	)	PUNCT
ertr-536	111	47	•	•	NOUN
ertr-536	112	1	overall	overall	ADV
ertr-536	112	2	it	it	PRON
ertr-536	112	3	is	be	AUX
ertr-536	112	4	recommended	recommend	VERB
ertr-536	112	5	and	and	CCONJ
ertr-536	112	6	will	will	AUX
ertr-536	112	7	return	return	VERB
ertr-536	112	8	(	(	PUNCT
ertr-536	112	9	2	2	NUM
ertr-536	112	10	)	)	PUNCT
ertr-536	112	11	•	•	NOUN
ertr-536	112	12	recommended	recommend	VERB
ertr-536	112	13	(	(	PUNCT
ertr-536	112	14	3	3	NUM
ertr-536	112	15	)	)	PUNCT
ertr-536	112	16	goal4	goal4	NOUN
ertr-536	112	17	•	•	NOUN
ertr-536	112	18	this	this	PRON
ertr-536	112	19	was	be	AUX
ertr-536	112	20	definitely	definitely	ADV
ertr-536	112	21	yet	yet	ADV
ertr-536	112	22	again	again	ADV
ertr-536	112	23	a	a	DET
ertr-536	112	24	fabulous	fabulous	ADJ
ertr-536	112	25	shangri	shangri	NOUN
ertr-536	112	26	-	-	PUNCT
ertr-536	112	27	la	la	NOUN
ertr-536	112	28	experience	experience	NOUN
ertr-536	112	29	(	(	PUNCT
ertr-536	112	30	3	3	NUM
ertr-536	112	31	)	)	PUNCT
ertr-536	112	32	•	•	ADP
ertr-536	112	33	being	be	AUX
ertr-536	112	34	a	a	DET
ertr-536	112	35	shangri	shangri	NOUN
ertr-536	112	36	-	-	PUNCT
ertr-536	112	37	la	la	NOUN
ertr-536	112	38	fan	fan	NOUN
ertr-536	112	39	(	(	PUNCT
ertr-536	112	40	4	4	NUM
ertr-536	112	41	)	)	PUNCT
ertr-536	112	42	•	•	NOUN
ertr-536	112	43	as	as	SCONJ
ertr-536	112	44	we	we	PRON
ertr-536	112	45	are	be	AUX
ertr-536	112	46	diamond	diamond	NOUN
ertr-536	112	47	member	member	NOUN
ertr-536	112	48	of	of	ADP
ertr-536	112	49	their	their	PRON
ertr-536	112	50	golden	golden	ADJ
ertr-536	112	51	circle	circle	NOUN
ertr-536	112	52	(	(	PUNCT
ertr-536	112	53	4	4	NUM
ertr-536	112	54	)	)	PUNCT
ertr-536	112	55	•	•	NOUN
ertr-536	112	56	we	we	PRON
ertr-536	112	57	stayed	stay	VERB
ertr-536	112	58	here	here	ADV
ertr-536	112	59	before	before	ADV
ertr-536	112	60	and	and	CCONJ
ertr-536	112	61	we	we	PRON
ertr-536	112	62	will	will	AUX
ertr-536	112	63	return	return	VERB
ertr-536	112	64	(	(	PUNCT
ertr-536	112	65	2	2	NUM
ertr-536	112	66	)	)	PUNCT
ertr-536	112	67	•	•	NOUN
ertr-536	113	1	we	we	PRON
ertr-536	113	2	will	will	AUX
ertr-536	113	3	be	be	AUX
ertr-536	113	4	back	back	ADV
ertr-536	113	5	...	...	PUNCT
ertr-536	113	6	as	as	ADV
ertr-536	113	7	soon	soon	ADV
ertr-536	113	8	as	as	ADP
ertr-536	113	9	possible	possible	ADJ
ertr-536	113	10	(	(	PUNCT
ertr-536	113	11	2	2	NUM
ertr-536	113	12	)	)	PUNCT
ertr-536	113	13	•	•	NOUN
ertr-536	113	14	this	this	PRON
ertr-536	113	15	is	be	AUX
ertr-536	113	16	their	their	PRON
ertr-536	113	17	first	first	ADJ
ertr-536	113	18	ever	ever	ADJ
ertr-536	113	19	property	property	NOUN
ertr-536	113	20	and	and	CCONJ
ertr-536	113	21	it	it	PRON
ertr-536	113	22	just	just	ADV
ertr-536	113	23	felt	feel	VERB
ertr-536	113	24	like	like	SCONJ
ertr-536	113	25	we	we	PRON
ertr-536	113	26	had	have	VERB
ertr-536	113	27	to	to	PART
ertr-536	113	28	stay	stay	VERB
ertr-536	113	29	there	there	ADV
ertr-536	113	30	!	!	PUNCT
ertr-536	114	1	(	(	PUNCT
ertr-536	114	2	4	4	NUM
ertr-536	114	3	)	)	PUNCT
ertr-536	114	4	•	•	NOUN
ertr-536	114	5	on	on	ADP
ertr-536	114	6	a	a	DET
ertr-536	114	7	next	next	ADJ
ertr-536	114	8	staycation	staycation	NOUN
ertr-536	114	9	in	in	ADP
ertr-536	114	10	singapore	singapore	PROPN
ertr-536	114	11	we	we	PRON
ertr-536	114	12	will	will	AUX
ertr-536	114	13	definitely	definitely	ADV
ertr-536	114	14	be	be	AUX
ertr-536	114	15	staying	stay	VERB
ertr-536	114	16	at	at	ADP
ertr-536	114	17	shangri	shangri	NOUN
ertr-536	114	18	-	-	PUNCT
ertr-536	114	19	la	la	NOUN
ertr-536	114	20	again	again	ADV
ertr-536	114	21	(	(	PUNCT
ertr-536	114	22	4	4	X
ertr-536	114	23	)	)	PUNCT
ertr-536	114	24	trav11	trav11	NOUN
ertr-536	114	25	•	•	NOUN
ertr-536	114	26	i	i	PRON
ertr-536	114	27	stayed	stay	VERB
ertr-536	114	28	here	here	ADV
ertr-536	114	29	twice	twice	ADV
ertr-536	114	30	during	during	ADP
ertr-536	114	31	my	my	PRON
ertr-536	114	32	time	time	NOUN
ertr-536	114	33	in	in	ADP
ertr-536	114	34	bangkok	bangkok	PROPN
ertr-536	114	35	and	and	CCONJ
ertr-536	114	36	was	be	AUX
ertr-536	114	37	very	very	ADV
ertr-536	114	38	impressed	impressed	ADJ
ertr-536	114	39	(	(	PUNCT
ertr-536	114	40	1	1	NUM
ertr-536	114	41	)	)	PUNCT
ertr-536	114	42	•	•	NOUN
ertr-536	115	1	i	i	PRON
ertr-536	115	2	have	have	AUX
ertr-536	115	3	stayed	stay	VERB
ertr-536	115	4	at	at	ADP
ertr-536	115	5	a	a	DET
ertr-536	115	6	number	number	NOUN
ertr-536	115	7	of	of	ADP
ertr-536	115	8	ic	ic	PROPN
ertr-536	115	9	hotels	hotel	NOUN
ertr-536	115	10	,	,	PUNCT
ertr-536	115	11	but	but	CCONJ
ertr-536	115	12	this	this	PRON
ertr-536	115	13	is	be	AUX
ertr-536	115	14	definitely	definitely	ADV
ertr-536	115	15	the	the	DET
ertr-536	115	16	best	good	ADJ
ertr-536	115	17	experience	experience	NOUN
ertr-536	115	18	i	i	PRON
ertr-536	115	19	had	have	AUX
ertr-536	115	20	using	use	VERB
ertr-536	115	21	this	this	DET
ertr-536	115	22	brand	brand	NOUN
ertr-536	115	23	.	.	PUNCT
ertr-536	116	1	(	(	PUNCT
ertr-536	116	2	2	2	NUM
ertr-536	116	3	)	)	PUNCT
ertr-536	116	4	•	•	NOUN
ertr-536	116	5	they	they	PRON
ertr-536	116	6	can	can	AUX
ertr-536	116	7	rival	rival	VERB
ertr-536	116	8	any	any	DET
ertr-536	116	9	lounge	lounge	NOUN
ertr-536	116	10	staff	staff	NOUN
ertr-536	116	11	from	from	ADP
ertr-536	116	12	other	other	ADJ
ertr-536	116	13	ic	ic	PROPN
ertr-536	116	14	hotels	hotel	NOUN
ertr-536	116	15	i	i	PRON
ertr-536	116	16	have	have	AUX
ertr-536	116	17	stayed	stay	VERB
ertr-536	116	18	at	at	ADP
ertr-536	116	19	(	(	PUNCT
ertr-536	116	20	4	4	NUM
ertr-536	116	21	)	)	PUNCT
ertr-536	116	22	•	•	NOUN
ertr-536	116	23	as	as	ADP
ertr-536	116	24	an	an	DET
ertr-536	116	25	ic	ic	NOUN
ertr-536	116	26	ambassador	ambassador	NOUN
ertr-536	116	27	,	,	PUNCT
ertr-536	116	28	i	i	PRON
ertr-536	116	29	was	be	AUX
ertr-536	116	30	greeted	greet	VERB
ertr-536	116	31	by	by	ADP
ertr-536	116	32	the	the	DET
ertr-536	116	33	staff	staff	NOUN
ertr-536	116	34	(	(	PUNCT
ertr-536	116	35	1	1	NUM
ertr-536	116	36	)	)	PUNCT
ertr-536	116	37	•	•	NOUN
ertr-536	117	1	i	i	PRON
ertr-536	117	2	was	be	AUX
ertr-536	117	3	upgraded	upgrade	VERB
ertr-536	117	4	…	…	PUNCT
ertr-536	117	5	because	because	SCONJ
ertr-536	117	6	of	of	ADP
ertr-536	117	7	the	the	DET
ertr-536	117	8	ic	ic	PROPN
ertr-536	117	9	ambassador	ambassador	PROPN
ertr-536	117	10	status	status	NOUN
ertr-536	117	11	(	(	PUNCT
ertr-536	117	12	2	2	NUM
ertr-536	117	13	)	)	PUNCT
ertr-536	117	14	•	•	NOUN
ertr-536	117	15	all	all	DET
ertr-536	117	16	the	the	DET
ertr-536	117	17	ics	ic	NOUN
ertr-536	117	18	i	i	PRON
ertr-536	117	19	stayed	stay	VERB
ertr-536	117	20	at	at	ADP
ertr-536	117	21	,	,	PUNCT
ertr-536	117	22	i	i	PRON
ertr-536	117	23	have	have	AUX
ertr-536	117	24	benefited	benefit	VERB
ertr-536	117	25	due	due	ADP
ertr-536	117	26	to	to	ADP
ertr-536	117	27	this	this	DET
ertr-536	117	28	programme	programme	NOUN
ertr-536	117	29	(	(	PUNCT
ertr-536	117	30	3	3	NUM
ertr-536	117	31	)	)	PUNCT
ertr-536	117	32	•	•	NOUN
ertr-536	117	33	as	as	SCONJ
ertr-536	117	34	i	i	PRON
ertr-536	117	35	am	be	AUX
ertr-536	117	36	on	on	ADP
ertr-536	117	37	the	the	DET
ertr-536	117	38	ambassador	ambassador	NOUN
ertr-536	117	39	program	program	NOUN
ertr-536	117	40	,	,	PUNCT
ertr-536	117	41	…	…	PUNCT
ertr-536	117	42	for	for	ADP
ertr-536	117	43	the	the	DET
ertr-536	117	44	extra	extra	ADJ
ertr-536	117	45	benefits	benefit	NOUN
ertr-536	117	46	it	it	PRON
ertr-536	117	47	provides	provide	VERB
ertr-536	117	48	(	(	PUNCT
ertr-536	117	49	3	3	NUM
ertr-536	117	50	)	)	PUNCT
ertr-536	117	51	•	•	NOUN
ertr-536	117	52	i	i	PRON
ertr-536	117	53	was	be	AUX
ertr-536	117	54	very	very	ADV
ertr-536	117	55	impressed	impressed	ADJ
ertr-536	117	56	with	with	ADP
ertr-536	117	57	the	the	DET
ertr-536	117	58	service	service	NOUN
ertr-536	117	59	and	and	CCONJ
ertr-536	117	60	how	how	SCONJ
ertr-536	117	61	i	i	PRON
ertr-536	117	62	was	be	AUX
ertr-536	117	63	treated	treat	VERB
ertr-536	117	64	.	.	PUNCT
ertr-536	118	1	(	(	PUNCT
ertr-536	118	2	4	4	X
ertr-536	118	3	)	)	PUNCT
ertr-536	118	4	•	•	NOUN
ertr-536	118	5	i	i	PRON
ertr-536	118	6	was	be	AUX
ertr-536	118	7	looking	look	VERB
ertr-536	118	8	forward	forward	ADV
ertr-536	118	9	to	to	ADP
ertr-536	118	10	returning	return	VERB
ertr-536	118	11	.	.	PUNCT
ertr-536	119	1	(	(	PUNCT
ertr-536	119	2	1	1	X
ertr-536	119	3	)	)	PUNCT
ertr-536	119	4	•	•	NOUN
ertr-536	119	5	i	i	PRON
ertr-536	119	6	will	will	AUX
ertr-536	119	7	definitely	definitely	ADV
ertr-536	119	8	use	use	VERB
ertr-536	119	9	this	this	DET
ertr-536	119	10	hotel	hotel	NOUN
ertr-536	119	11	again	again	ADV
ertr-536	119	12	(	(	PUNCT
ertr-536	119	13	1	1	X
ertr-536	119	14	)	)	PUNCT
ertr-536	119	15	•	•	NOUN
ertr-536	119	16	i	i	PRON
ertr-536	119	17	would	would	AUX
ertr-536	119	18	recommend	recommend	VERB
ertr-536	119	19	that	that	SCONJ
ertr-536	119	20	if	if	SCONJ
ertr-536	119	21	you	you	PRON
ertr-536	119	22	have	have	VERB
ertr-536	119	23	access	access	NOUN
ertr-536	119	24	to	to	ADP
ertr-536	119	25	the	the	DET
ertr-536	119	26	club	club	NOUN
ertr-536	119	27	lounge	lounge	NOUN
ertr-536	119	28	(	(	PUNCT
ertr-536	119	29	2	2	NUM
ertr-536	119	30	)	)	PUNCT
ertr-536	119	31	•	•	NOUN
ertr-536	119	32	when	when	SCONJ
ertr-536	119	33	i	i	PRON
ertr-536	119	34	next	next	ADV
ertr-536	119	35	go	go	VERB
ertr-536	119	36	to	to	ADP
ertr-536	119	37	bangkok	bangkok	PROPN
ertr-536	119	38	,	,	PUNCT
ertr-536	119	39	i	i	PRON
ertr-536	119	40	will	will	AUX
ertr-536	119	41	definitely	definitely	ADV
ertr-536	119	42	be	be	AUX
ertr-536	119	43	staying	stay	VERB
ertr-536	119	44	here	here	ADV
ertr-536	119	45	again	again	ADV
ertr-536	119	46	(	(	PUNCT
ertr-536	119	47	2	2	NUM
ertr-536	119	48	)	)	PUNCT
ertr-536	119	49	•	•	NOUN
ertr-536	119	50	i	i	PRON
ertr-536	119	51	am	be	AUX
ertr-536	119	52	happy	happy	ADJ
ertr-536	119	53	to	to	PART
ertr-536	119	54	stay	stay	VERB
ertr-536	119	55	here	here	ADV
ertr-536	119	56	again	again	ADV
ertr-536	119	57	and	and	CCONJ
ertr-536	119	58	will	will	AUX
ertr-536	119	59	be	be	AUX
ertr-536	119	60	returning	return	VERB
ertr-536	119	61	soon	soon	ADV
ertr-536	119	62	!	!	PUNCT
ertr-536	120	1	(	(	PUNCT
ertr-536	120	2	4	4	X
ertr-536	120	3	)	)	PUNCT
ertr-536	120	4	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	120	5	e	e	NOUN
ertr-536	120	6	-	-	NOUN
ertr-536	120	7	review	review	NOUN
ertr-536	120	8	of	of	ADP
ertr-536	120	9	tourism	tourism	NOUN
ertr-536	120	10	research	research	NOUN
ertr-536	120	11	(	(	PUNCT
ertr-536	120	12	ertr	ertr	NOUN
ertr-536	120	13	)	)	PUNCT
ertr-536	120	14	,	,	PUNCT
ertr-536	120	15	vol	vol	NOUN
ertr-536	120	16	.	.	PROPN
ertr-536	121	1	17	17	NUM
ertr-536	121	2	,	,	PUNCT
ertr-536	121	3	no	no	INTJ
ertr-536	121	4	.	.	NOUN
ertr-536	121	5	4	4	NUM
ertr-536	121	6	,	,	PUNCT
ertr-536	121	7	2019	2019	NUM
ertr-536	121	8	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	121	9	513	513	NUM
ertr-536	121	10	table	table	NOUN
ertr-536	121	11	3	3	NUM
ertr-536	121	12	(	(	PUNCT
ertr-536	121	13	continued	continue	VERB
ertr-536	121	14	)	)	PUNCT
ertr-536	121	15	.	.	PUNCT
ertr-536	122	1	content	content	NOUN
ertr-536	122	2	analysis	analysis	NOUN
ertr-536	122	3	on	on	ADP
ertr-536	122	4	reviewer	reviewer	NOUN
ertr-536	122	5	’s	’s	PART
ertr-536	122	6	loyalty	loyalty	NOUN
ertr-536	122	7	behavior	behavior	NOUN
ertr-536	122	8	reviewer	reviewer	NOUN
ertr-536	122	9	cognitive	cognitive	ADJ
ertr-536	122	10	affective	affective	ADJ
ertr-536	122	11	conative	conative	ADJ
ertr-536	122	12	reviewers	reviewer	NOUN
ertr-536	122	13	with	with	ADP
ertr-536	122	14	at	at	ADV
ertr-536	122	15	least	least	ADV
ertr-536	122	16	one	one	NUM
ertr-536	122	17	repeat	repeat	NOUN
ertr-536	122	18	stay	stay	VERB
ertr-536	122	19	with	with	ADP
ertr-536	122	20	the	the	DET
ertr-536	122	21	hotel	hotel	NOUN
ertr-536	122	22	chain	chain	NOUN
ertr-536	122	23	stai9	stai9	PROPN
ertr-536	123	1	•	•	SCONJ
ertr-536	123	2	they	they	PRON
ertr-536	123	3	really	really	ADV
ertr-536	123	4	take	take	VERB
ertr-536	123	5	good	good	ADJ
ertr-536	123	6	care	care	NOUN
ertr-536	123	7	of	of	ADP
ertr-536	123	8	you	you	PRON
ertr-536	123	9	at	at	ADP
ertr-536	123	10	the	the	DET
ertr-536	123	11	shangri	shangri	NOUN
ertr-536	123	12	-	-	PUNCT
ertr-536	123	13	la	la	NOUN
ertr-536	123	14	(	(	PUNCT
ertr-536	123	15	4	4	NUM
ertr-536	123	16	)	)	PUNCT
ertr-536	123	17	•	•	NOUN
ertr-536	123	18	platinum	platinum	NOUN
ertr-536	123	19	members	member	NOUN
ertr-536	123	20	no	no	ADV
ertr-536	123	21	longer	long	ADV
ertr-536	123	22	receive	receive	VERB
ertr-536	123	23	complimentary	complimentary	ADJ
ertr-536	123	24	breakfasts	breakfast	NOUN
ertr-536	123	25	but	but	CCONJ
ertr-536	123	26	the	the	DET
ertr-536	123	27	room	room	NOUN
ertr-536	123	28	upgrade	upgrade	NOUN
ertr-536	123	29	is	be	AUX
ertr-536	123	30	most	most	ADV
ertr-536	123	31	welcome	welcome	ADJ
ertr-536	123	32	(	(	PUNCT
ertr-536	123	33	5	5	NUM
ertr-536	123	34	)	)	PUNCT
ertr-536	123	35	•	•	NOUN
ertr-536	123	36	we	we	PRON
ertr-536	123	37	enjoyed	enjoy	VERB
ertr-536	123	38	our	our	PRON
ertr-536	123	39	previous	previous	ADJ
ertr-536	123	40	stay	stay	NOUN
ertr-536	123	41	so	so	ADV
ertr-536	123	42	much	much	ADJ
ertr-536	123	43	that	that	SCONJ
ertr-536	123	44	we	we	PRON
ertr-536	123	45	stayed	stay	VERB
ertr-536	123	46	for	for	ADP
ertr-536	123	47	two	two	NUM
ertr-536	123	48	nights	night	NOUN
ertr-536	123	49	at	at	ADP
ertr-536	123	50	the	the	DET
ertr-536	123	51	intercontinental	intercontinental	ADJ
ertr-536	123	52	hong	hong	PROPN
ertr-536	123	53	kong	kong	PROPN
ertr-536	123	54	as	as	ADP
ertr-536	123	55	ambassador	ambassador	PROPN
ertr-536	123	56	gold	gold	NOUN
ertr-536	123	57	members	member	NOUN
ertr-536	123	58	(	(	PUNCT
ertr-536	123	59	3	3	NUM
ertr-536	123	60	)	)	PUNCT
ertr-536	123	61	pete7	pete7	NOUN
ertr-536	123	62	•	•	ADJ
ertr-536	123	63	breakfast	breakfast	NOUN
ertr-536	123	64	is	be	AUX
ertr-536	123	65	worth	worth	ADJ
ertr-536	123	66	paying	pay	VERB
ertr-536	123	67	for	for	ADP
ertr-536	123	68	,	,	PUNCT
ertr-536	123	69	they	they	PRON
ertr-536	123	70	usually	usually	ADV
ertr-536	123	71	will	will	AUX
ertr-536	123	72	offer	offer	VERB
ertr-536	123	73	a	a	DET
ertr-536	123	74	special	special	ADJ
ertr-536	123	75	rate	rate	NOUN
ertr-536	123	76	if	if	SCONJ
ertr-536	123	77	you	you	PRON
ertr-536	123	78	’re	’re	VERB
ertr-536	123	79	an	an	DET
ertr-536	123	80	ihg	ihg	PROPN
ertr-536	123	81	card	card	NOUN
ertr-536	123	82	holder	holder	NOUN
ertr-536	123	83	(	(	PUNCT
ertr-536	123	84	2	2	NUM
ertr-536	123	85	)	)	PUNCT
ertr-536	123	86	.	.	PUNCT
ertr-536	124	1	•	•	NUM
ertr-536	124	2	one	one	NUM
ertr-536	124	3	of	of	ADP
ertr-536	124	4	my	my	PRON
ertr-536	124	5	favorite	favorite	ADJ
ertr-536	124	6	hotels	hotel	NOUN
ertr-536	124	7	in	in	ADP
ertr-536	124	8	bangkok	bangkok	PROPN
ertr-536	124	9	comparable	comparable	ADJ
ertr-536	124	10	with	with	ADP
ertr-536	124	11	the	the	DET
ertr-536	124	12	intercontinental	intercontinental	ADJ
ertr-536	124	13	(	(	PUNCT
ertr-536	124	14	3	3	NUM
ertr-536	124	15	)	)	PUNCT
ertr-536	124	16	brya1	brya1	NOUN
ertr-536	124	17	•	•	NOUN
ertr-536	124	18	as	as	ADP
ertr-536	124	19	with	with	ADP
ertr-536	124	20	any	any	DET
ertr-536	124	21	shangri	shangri	NOUN
ertr-536	124	22	-	-	PUNCT
ertr-536	124	23	la	la	NOUN
ertr-536	124	24	property	property	NOUN
ertr-536	124	25	,	,	PUNCT
ertr-536	124	26	one	one	PRON
ertr-536	124	27	's	's	PART
ertr-536	124	28	expectations	expectation	NOUN
ertr-536	124	29	are	be	AUX
ertr-536	124	30	high	high	ADJ
ertr-536	124	31	,	,	PUNCT
ertr-536	124	32	and	and	CCONJ
ertr-536	124	33	this	this	DET
ertr-536	124	34	flagship	flagship	NOUN
ertr-536	124	35	does	do	AUX
ertr-536	124	36	not	not	PART
ertr-536	124	37	disappoint	disappoint	VERB
ertr-536	124	38	(	(	PUNCT
ertr-536	124	39	3	3	NUM
ertr-536	124	40	)	)	PUNCT
ertr-536	124	41	•	•	NOUN
ertr-536	124	42	i	i	PRON
ertr-536	124	43	would	would	AUX
ertr-536	124	44	gladly	gladly	ADV
ertr-536	124	45	return	return	VERB
ertr-536	124	46	(	(	PUNCT
ertr-536	124	47	2	2	NUM
ertr-536	124	48	)	)	PUNCT
ertr-536	124	49	•	•	NOUN
ertr-536	124	50	would	would	AUX
ertr-536	124	51	certainly	certainly	ADV
ertr-536	124	52	return	return	VERB
ertr-536	124	53	(	(	PUNCT
ertr-536	124	54	3	3	NUM
ertr-536	124	55	)	)	PUNCT
ertr-536	124	56	hexa5	hexa5	NOUN
ertr-536	125	1	•	•	NUM
ertr-536	125	2	intercontinental	intercontinental	ADJ
ertr-536	125	3	hotel	hotel	NOUN
ertr-536	125	4	was	be	AUX
ertr-536	125	5	selected	select	VERB
ertr-536	125	6	by	by	ADP
ertr-536	125	7	a	a	DET
ertr-536	125	8	companion	companion	NOUN
ertr-536	125	9	friend	friend	NOUN
ertr-536	125	10	and	and	CCONJ
ertr-536	125	11	it	it	PRON
ertr-536	125	12	was	be	AUX
ertr-536	125	13	a	a	DET
ertr-536	125	14	really	really	ADV
ertr-536	125	15	good	good	ADJ
ertr-536	125	16	selection	selection	NOUN
ertr-536	125	17	(	(	PUNCT
ertr-536	125	18	3	3	NUM
ertr-536	125	19	)	)	PUNCT
ertr-536	125	20	•	•	NOUN
ertr-536	126	1	i	i	PRON
ertr-536	126	2	have	have	VERB
ertr-536	126	3	good	good	ADJ
ertr-536	126	4	experience	experience	NOUN
ertr-536	126	5	with	with	ADP
ertr-536	126	6	the	the	DET
ertr-536	126	7	intercontinental	intercontinental	ADJ
ertr-536	126	8	hotels	hotel	NOUN
ertr-536	126	9	in	in	ADP
ertr-536	126	10	different	different	ADJ
ertr-536	126	11	countries	country	NOUN
ertr-536	126	12	…	…	PUNCT
ertr-536	126	13	.	.	PUNCT
ertr-536	127	1	brilliant	brilliant	ADJ
ertr-536	127	2	and	and	CCONJ
ertr-536	127	3	wise	wise	ADJ
ertr-536	127	4	decision	decision	NOUN
ertr-536	127	5	(	(	PUNCT
ertr-536	127	6	2	2	NUM
ertr-536	127	7	)	)	PUNCT
ertr-536	127	8	•	•	NOUN
ertr-536	128	1	i	i	PRON
ertr-536	128	2	am	be	AUX
ertr-536	128	3	very	very	ADV
ertr-536	128	4	proud	proud	ADJ
ertr-536	128	5	being	be	AUX
ertr-536	128	6	a	a	DET
ertr-536	128	7	member	member	NOUN
ertr-536	128	8	of	of	ADP
ertr-536	128	9	the	the	DET
ertr-536	128	10	ihg	ihg	PROPN
ertr-536	128	11	rewards	reward	VERB
ertr-536	128	12	club	club	NOUN
ertr-536	128	13	(	(	PUNCT
ertr-536	128	14	2	2	NUM
ertr-536	128	15	)	)	PUNCT
ertr-536	128	16	•	•	NOUN
ertr-536	128	17	this	this	PRON
ertr-536	128	18	is	be	AUX
ertr-536	128	19	my	my	PRON
ertr-536	128	20	second	second	ADJ
ertr-536	128	21	time	time	NOUN
ertr-536	128	22	in	in	ADP
ertr-536	128	23	here	here	ADV
ertr-536	128	24	during	during	ADP
ertr-536	128	25	my	my	PRON
ertr-536	128	26	six	six	NUM
ertr-536	128	27	previous	previous	ADJ
ertr-536	128	28	visits	visit	NOUN
ertr-536	128	29	to	to	ADP
ertr-536	128	30	bangkok	bangkok	PROPN
ertr-536	128	31	,	,	PUNCT
ertr-536	128	32	definitely	definitely	ADV
ertr-536	128	33	i	i	PRON
ertr-536	128	34	will	will	AUX
ertr-536	128	35	come	come	VERB
ertr-536	128	36	back	back	ADV
ertr-536	128	37	if	if	SCONJ
ertr-536	128	38	nearby	nearby	ADV
ertr-536	128	39	again	again	ADV
ertr-536	128	40	(	(	PUNCT
ertr-536	128	41	1	1	NUM
ertr-536	128	42	)	)	PUNCT
ertr-536	128	43	•	•	NOUN
ertr-536	128	44	highly	highly	ADV
ertr-536	128	45	recommend	recommend	VERB
ertr-536	128	46	this	this	DET
ertr-536	128	47	hotel	hotel	NOUN
ertr-536	128	48	(	(	PUNCT
ertr-536	128	49	2	2	NUM
ertr-536	128	50	)	)	PUNCT
ertr-536	128	51	•	•	NOUN
ertr-536	129	1	i	i	PRON
ertr-536	129	2	do	do	AUX
ertr-536	129	3	recommend	recommend	VERB
ertr-536	129	4	it	it	PRON
ertr-536	129	5	for	for	ADP
ertr-536	129	6	families	family	NOUN
ertr-536	129	7	,	,	PUNCT
ertr-536	129	8	friends	friend	NOUN
ertr-536	129	9	or	or	CCONJ
ertr-536	129	10	businessmen	businessman	NOUN
ertr-536	129	11	(	(	PUNCT
ertr-536	129	12	3	3	NUM
ertr-536	129	13	)	)	PUNCT
ertr-536	129	14	.	.	PUNCT
ertr-536	130	1	tero10	tero10	NOUN
ertr-536	130	2	•	•	INTJ
ertr-536	130	3	i	i	PRON
ertr-536	130	4	've	have	AUX
ertr-536	130	5	stayed	stay	VERB
ertr-536	130	6	in	in	ADP
ertr-536	130	7	more	more	ADV
ertr-536	130	8	or	or	CCONJ
ertr-536	130	9	less	less	ADJ
ertr-536	130	10	all	all	PRON
ertr-536	130	11	of	of	ADP
ertr-536	130	12	the	the	DET
ertr-536	130	13	5	5	NUM
ertr-536	130	14	star	star	NOUN
ertr-536	130	15	'	'	PUNCT
ertr-536	130	16	big	big	ADJ
ertr-536	130	17	name	name	NOUN
ertr-536	130	18	'	'	PART
ertr-536	130	19	chain	chain	NOUN
ertr-536	130	20	hotels	hotel	NOUN
ertr-536	130	21	in	in	ADP
ertr-536	130	22	bangkok	bangkok	PROPN
ertr-536	130	23	(	(	PUNCT
ertr-536	130	24	and	and	CCONJ
ertr-536	130	25	asia	asia	PROPN
ertr-536	130	26	)	)	PUNCT
ertr-536	130	27	…	…	PUNCT
ertr-536	130	28	shangri	shangri	NOUN
ertr-536	130	29	-	-	PUNCT
ertr-536	130	30	la	la	X
ertr-536	130	31	bangkok	bangkok	PROPN
ertr-536	130	32	hotel	hotel	PROPN
ertr-536	130	33	is	be	AUX
ertr-536	130	34	my	my	PRON
ertr-536	130	35	favorite	favorite	ADJ
ertr-536	130	36	hotel	hotel	NOUN
ertr-536	130	37	in	in	ADP
ertr-536	130	38	all	all	PRON
ertr-536	130	39	of	of	ADP
ertr-536	130	40	asia	asia	PROPN
ertr-536	130	41	(	(	PUNCT
ertr-536	130	42	1	1	NUM
ertr-536	130	43	)	)	PUNCT
ertr-536	130	44	•	•	NOUN
ertr-536	130	45	this	this	PRON
ertr-536	130	46	may	may	AUX
ertr-536	130	47	not	not	PART
ertr-536	130	48	be	be	AUX
ertr-536	130	49	the	the	DET
ertr-536	130	50	perfect	perfect	ADJ
ertr-536	130	51	hotel	hotel	NOUN
ertr-536	130	52	for	for	ADP
ertr-536	130	53	everyone	everyone	PRON
ertr-536	130	54	.	.	PUNCT
ertr-536	131	1	but	but	CCONJ
ertr-536	131	2	it	it	PRON
ertr-536	131	3	is	be	AUX
ertr-536	131	4	for	for	ADP
ertr-536	131	5	me	i	PRON
ertr-536	131	6	(	(	PUNCT
ertr-536	131	7	1	1	NUM
ertr-536	131	8	)	)	PUNCT
ertr-536	131	9	•	•	NOUN
ertr-536	132	1	i	i	PRON
ertr-536	132	2	've	have	AUX
ertr-536	132	3	stayed	stay	VERB
ertr-536	132	4	in	in	ADP
ertr-536	132	5	shangri	shangri	NOUN
ertr-536	132	6	-	-	PUNCT
ertr-536	132	7	la	la	X
ertr-536	132	8	bangkok	bangkok	PROPN
ertr-536	132	9	roughly	roughly	ADV
ertr-536	132	10	15	15	NUM
ertr-536	132	11	times	time	NOUN
ertr-536	132	12	over	over	ADP
ertr-536	132	13	a	a	DET
ertr-536	132	14	period	period	NOUN
ertr-536	132	15	of	of	ADP
ertr-536	132	16	several	several	ADJ
ertr-536	132	17	years	year	NOUN
ertr-536	132	18	(	(	PUNCT
ertr-536	132	19	1	1	NUM
ertr-536	132	20	)	)	PUNCT
ertr-536	132	21	•	•	NOUN
ertr-536	132	22	i	i	PRON
ertr-536	132	23	've	have	AUX
ertr-536	132	24	stayed	stay	VERB
ertr-536	132	25	in	in	ADP
ertr-536	132	26	shangri	shangri	NOUN
ertr-536	132	27	-	-	PUNCT
ertr-536	132	28	la	la	NOUN
ertr-536	132	29	singapore	singapore	NOUN
ertr-536	132	30	many	many	ADJ
ertr-536	132	31	times	time	NOUN
ertr-536	132	32	.	.	PUNCT
ertr-536	133	1	and	and	CCONJ
ertr-536	133	2	i	i	PRON
ertr-536	133	3	always	always	ADV
ertr-536	133	4	come	come	VERB
ertr-536	133	5	back	back	ADV
ertr-536	133	6	whenever	whenever	SCONJ
ertr-536	133	7	in	in	ADP
ertr-536	133	8	singapore	singapore	PROPN
ertr-536	133	9	(	(	PUNCT
ertr-536	133	10	2	2	NUM
ertr-536	133	11	)	)	PUNCT
ertr-536	133	12	roby8	roby8	NOUN
ertr-536	134	1	•	•	ADV
ertr-536	134	2	we	we	PRON
ertr-536	134	3	recommend	recommend	VERB
ertr-536	134	4	the	the	DET
ertr-536	134	5	shangri	shangri	NOUN
ertr-536	134	6	-	-	PUNCT
ertr-536	134	7	la	la	NOUN
ertr-536	134	8	(	(	PUNCT
ertr-536	134	9	1	1	NUM
ertr-536	134	10	)	)	PUNCT
ertr-536	134	11	fatc3	fatc3	NOUN
ertr-536	134	12	•	•	ADV
ertr-536	134	13	got	get	VERB
ertr-536	134	14	a	a	DET
ertr-536	134	15	drink	drink	NOUN
ertr-536	134	16	voucher	voucher	ADJ
ertr-536	134	17	thanks	thank	NOUN
ertr-536	134	18	to	to	ADP
ertr-536	134	19	ihg	ihg	PROPN
ertr-536	134	20	status	status	NOUN
ertr-536	134	21	(	(	PUNCT
ertr-536	134	22	3	3	NUM
ertr-536	134	23	)	)	PUNCT
ertr-536	134	24	mich6	mich6	NOUN
ertr-536	135	1	no	no	DET
ertr-536	135	2	hotel	hotel	NOUN
ertr-536	135	3	chain	chain	NOUN
ertr-536	135	4	related	relate	VERB
ertr-536	135	5	information	information	NOUN
ertr-536	135	6	found	find	VERB
ertr-536	135	7	in	in	ADP
ertr-536	135	8	reviews	review	NOUN
ertr-536	135	9	true12	true12	NOUN
ertr-536	135	10	*	*	PUNCT
ertr-536	135	11	numbers	number	NOUN
ertr-536	135	12	in	in	ADP
ertr-536	135	13	the	the	DET
ertr-536	135	14	bracket	bracket	NOUN
ertr-536	135	15	indicate	indicate	VERB
ertr-536	135	16	the	the	DET
ertr-536	135	17	visit	visit	NOUN
ertr-536	135	18	number	number	NOUN
ertr-536	135	19	of	of	ADP
ertr-536	135	20	that	that	DET
ertr-536	135	21	reviewer	reviewer	NOUN
ertr-536	135	22	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	135	23	e	e	X
ertr-536	135	24	-	-	NOUN
ertr-536	135	25	review	review	NOUN
ertr-536	135	26	of	of	ADP
ertr-536	135	27	tourism	tourism	NOUN
ertr-536	135	28	research	research	NOUN
ertr-536	135	29	(	(	PUNCT
ertr-536	135	30	ertr	ertr	NOUN
ertr-536	135	31	)	)	PUNCT
ertr-536	135	32	,	,	PUNCT
ertr-536	135	33	vol	vol	NOUN
ertr-536	135	34	.	.	PROPN
ertr-536	136	1	17	17	NUM
ertr-536	136	2	,	,	PUNCT
ertr-536	136	3	no	no	INTJ
ertr-536	136	4	.	.	NOUN
ertr-536	136	5	4	4	NUM
ertr-536	136	6	,	,	PUNCT
ertr-536	136	7	2019	2019	NUM
ertr-536	136	8	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	136	9	514	514	NUM
ertr-536	136	10	references	reference	NOUN
ertr-536	136	11	back	back	ADV
ertr-536	136	12	,	,	PUNCT
ertr-536	136	13	k	k	PROPN
ertr-536	136	14	-	-	PUNCT
ertr-536	136	15	j.	j.	PROPN
ertr-536	136	16	,	,	PUNCT
ertr-536	136	17	&	&	CCONJ
ertr-536	136	18	parks	parks	PROPN
ertr-536	136	19	,	,	PUNCT
ertr-536	136	20	s.	s.	PROPN
ertr-536	136	21	c.	c.	PROPN
ertr-536	136	22	(	(	PUNCT
ertr-536	136	23	2003	2003	NUM
ertr-536	136	24	)	)	PUNCT
ertr-536	136	25	.	.	PUNCT
ertr-536	137	1	a	a	DET
ertr-536	137	2	brand	brand	NOUN
ertr-536	137	3	loyalty	loyalty	NOUN
ertr-536	137	4	model	model	NOUN
ertr-536	137	5	involving	involve	VERB
ertr-536	137	6	cognitive	cognitive	ADJ
ertr-536	137	7	,	,	PUNCT
ertr-536	137	8	affective	affective	NOUN
ertr-536	137	9	,	,	PUNCT
ertr-536	137	10	and	and	CCONJ
ertr-536	137	11	conative	conative	ADJ
ertr-536	137	12	brand	brand	NOUN
ertr-536	137	13	loyalty	loyalty	NOUN
ertr-536	137	14	and	and	CCONJ
ertr-536	137	15	customer	customer	NOUN
ertr-536	137	16	satisfaction	satisfaction	NOUN
ertr-536	137	17	.	.	PUNCT
ertr-536	138	1	journal	journal	PROPN
ertr-536	138	2	of	of	ADP
ertr-536	138	3	hospitality	hospitality	PROPN
ertr-536	138	4	&	&	CCONJ
ertr-536	138	5	tourism	tourism	NOUN
ertr-536	138	6	research	research	NOUN
ertr-536	138	7	,	,	PUNCT
ertr-536	138	8	27(4	27(4	PROPN
ertr-536	138	9	)	)	PUNCT
ertr-536	138	10	,	,	PUNCT
ertr-536	138	11	419	419	NUM
ertr-536	138	12	-	-	SYM
ertr-536	138	13	435	435	NUM
ertr-536	138	14	.	.	PUNCT
ertr-536	139	1	baloglu	baloglu	PROPN
ertr-536	139	2	,	,	PUNCT
ertr-536	139	3	s.	s.	PROPN
ertr-536	139	4	(	(	PUNCT
ertr-536	139	5	2002	2002	NUM
ertr-536	139	6	)	)	PUNCT
ertr-536	139	7	.	.	PUNCT
ertr-536	140	1	dimensions	dimension	NOUN
ertr-536	140	2	of	of	ADP
ertr-536	140	3	customer	customer	NOUN
ertr-536	140	4	loyalty	loyalty	NOUN
ertr-536	140	5	:	:	PUNCT
ertr-536	140	6	separating	separate	VERB
ertr-536	140	7	friends	friend	NOUN
ertr-536	140	8	from	from	ADP
ertr-536	140	9	well	well	ADV
ertr-536	140	10	-	-	PUNCT
ertr-536	140	11	wishers	wisher	NOUN
ertr-536	140	12	.	.	PUNCT
ertr-536	141	1	cornell	cornell	PROPN
ertr-536	141	2	hotel	hotel	PROPN
ertr-536	141	3	and	and	CCONJ
ertr-536	141	4	restaurant	restaurant	NOUN
ertr-536	141	5	administration	administration	PROPN
ertr-536	141	6	quarterly	quarterly	PROPN
ertr-536	141	7	,	,	PUNCT
ertr-536	141	8	43(1	43(1	NOUN
ertr-536	141	9	)	)	PUNCT
ertr-536	141	10	,	,	PUNCT
ertr-536	141	11	47	47	NUM
ertr-536	141	12	-	-	SYM
ertr-536	141	13	59	59	NUM
ertr-536	141	14	.	.	PUNCT
ertr-536	142	1	choi	choi	NOUN
ertr-536	142	2	,	,	PUNCT
ertr-536	142	3	t.	t.	PROPN
ertr-536	142	4	y.	y.	PROPN
ertr-536	142	5	,	,	PUNCT
ertr-536	142	6	&	&	CCONJ
ertr-536	142	7	chu	chu	PROPN
ertr-536	142	8	,	,	PUNCT
ertr-536	142	9	r.	r.	PROPN
ertr-536	142	10	(	(	PUNCT
ertr-536	142	11	2001	2001	NUM
ertr-536	142	12	)	)	PUNCT
ertr-536	142	13	.	.	PUNCT
ertr-536	143	1	determinants	determinant	NOUN
ertr-536	143	2	of	of	ADP
ertr-536	143	3	hotel	hotel	NOUN
ertr-536	143	4	guests	guest	NOUN
ertr-536	143	5	’	'	PUNCT
ertr-536	143	6	satisfaction	satisfaction	NOUN
ertr-536	143	7	and	and	CCONJ
ertr-536	143	8	repeat	repeat	NOUN
ertr-536	143	9	patronage	patronage	NOUN
ertr-536	143	10	in	in	ADP
ertr-536	143	11	the	the	DET
ertr-536	143	12	hong	hong	PROPN
ertr-536	143	13	kong	kong	PROPN
ertr-536	143	14	hotel	hotel	PROPN
ertr-536	143	15	industry	industry	NOUN
ertr-536	143	16	.	.	PUNCT
ertr-536	144	1	international	international	ADJ
ertr-536	144	2	journal	journal	PROPN
ertr-536	144	3	of	of	ADP
ertr-536	144	4	hospitality	hospitality	PROPN
ertr-536	144	5	management	management	NOUN
ertr-536	144	6	,	,	PUNCT
ertr-536	144	7	20(3	20(3	NOUN
ertr-536	144	8	)	)	PUNCT
ertr-536	144	9	,	,	PUNCT
ertr-536	144	10	pp	pp	PROPN
ertr-536	144	11	.	.	PUNCT
ertr-536	145	1	277	277	NUM
ertr-536	145	2	-	-	SYM
ertr-536	145	3	297	297	NUM
ertr-536	145	4	.	.	PUNCT
ertr-536	146	1	euromonitor	euromonitor	PROPN
ertr-536	146	2	international	international	PROPN
ertr-536	146	3	.	.	PUNCT
ertr-536	147	1	(	(	PUNCT
ertr-536	147	2	2018	2018	NUM
ertr-536	147	3	)	)	PUNCT
ertr-536	147	4	.	.	PUNCT
ertr-536	148	1	top	top	ADJ
ertr-536	148	2	100	100	NUM
ertr-536	148	3	city	city	NOUN
ertr-536	148	4	destinations	destination	NOUN
ertr-536	148	5	2018	2018	NUM
ertr-536	148	6	.	.	PUNCT
ertr-536	148	7	retrieved	retrieve	VERB
ertr-536	148	8	online	online	ADV
ertr-536	148	9	on	on	ADP
ertr-536	148	10	march	march	PROPN
ertr-536	148	11	10	10	NUM
ertr-536	148	12	,	,	PUNCT
ertr-536	148	13	2019	2019	NUM
ertr-536	148	14	from	from	ADP
ertr-536	148	15	http://go.euromonitor.com/rs/805-kok719/images/wptop100citiesen_final.pdf	http://go.euromonitor.com/rs/805-kok719/images/wptop100citiesen_final.pdf	PROPN
ertr-536	148	16	guo	guo	PROPN
ertr-536	148	17	,	,	PUNCT
ertr-536	148	18	y.	y.	PROPN
ertr-536	148	19	,	,	PUNCT
ertr-536	148	20	barnes	barnes	PROPN
ertr-536	148	21	,	,	PUNCT
ertr-536	148	22	s.	s.	PROPN
ertr-536	148	23	j.	j.	PROPN
ertr-536	148	24	,	,	PUNCT
ertr-536	148	25	&	&	CCONJ
ertr-536	148	26	jia	jia	PROPN
ertr-536	148	27	,	,	PUNCT
ertr-536	148	28	q.	q.	PROPN
ertr-536	148	29	(	(	PUNCT
ertr-536	148	30	2017	2017	NUM
ertr-536	148	31	)	)	PUNCT
ertr-536	148	32	.	.	PUNCT
ertr-536	149	1	mining	mining	NOUN
ertr-536	149	2	meaning	meaning	NOUN
ertr-536	149	3	from	from	ADP
ertr-536	149	4	online	online	ADJ
ertr-536	149	5	ratings	rating	NOUN
ertr-536	149	6	and	and	CCONJ
ertr-536	149	7	reviews	review	NOUN
ertr-536	149	8	:	:	PUNCT
ertr-536	149	9	tourist	tourist	NOUN
ertr-536	149	10	satisfaction	satisfaction	NOUN
ertr-536	149	11	analysis	analysis	NOUN
ertr-536	149	12	using	use	VERB
ertr-536	149	13	latent	latent	ADJ
ertr-536	149	14	dirichlet	dirichlet	PROPN
ertr-536	149	15	allocation	allocation	NOUN
ertr-536	149	16	.	.	PUNCT
ertr-536	150	1	tourism	tourism	NOUN
ertr-536	150	2	management	management	NOUN
ertr-536	150	3	,	,	PUNCT
ertr-536	150	4	59	59	NUM
ertr-536	150	5	,	,	PUNCT
ertr-536	150	6	pp	pp	ADJ
ertr-536	150	7	.	.	PUNCT
ertr-536	150	8	467483	467483	NUM
ertr-536	150	9	.	.	PUNCT
ertr-536	151	1	han	han	PROPN
ertr-536	151	2	,	,	PUNCT
ertr-536	151	3	h.	h.	PROPN
ertr-536	151	4	,	,	PUNCT
ertr-536	151	5	&	&	CCONJ
ertr-536	151	6	hyun	hyun	PROPN
ertr-536	151	7	,	,	PUNCT
ertr-536	151	8	s.	s.	PROPN
ertr-536	151	9	s.	s.	PROPN
ertr-536	151	10	(	(	PUNCT
ertr-536	151	11	2017	2017	NUM
ertr-536	151	12	)	)	PUNCT
ertr-536	151	13	.	.	PUNCT
ertr-536	152	1	impact	impact	NOUN
ertr-536	152	2	of	of	ADP
ertr-536	152	3	hotel	hotel	NOUN
ertr-536	152	4	-	-	PUNCT
ertr-536	152	5	restaurant	restaurant	NOUN
ertr-536	152	6	image	image	NOUN
ertr-536	152	7	and	and	CCONJ
ertr-536	152	8	quality	quality	NOUN
ertr-536	152	9	of	of	ADP
ertr-536	152	10	physicalenvironment	physicalenvironment	NOUN
ertr-536	152	11	,	,	PUNCT
ertr-536	152	12	service	service	NOUN
ertr-536	152	13	,	,	PUNCT
ertr-536	152	14	and	and	CCONJ
ertr-536	152	15	food	food	NOUN
ertr-536	152	16	on	on	ADP
ertr-536	152	17	satisfaction	satisfaction	NOUN
ertr-536	152	18	and	and	CCONJ
ertr-536	152	19	intention	intention	NOUN
ertr-536	152	20	.	.	PUNCT
ertr-536	153	1	international	international	ADJ
ertr-536	153	2	journal	journal	PROPN
ertr-536	153	3	of	of	ADP
ertr-536	153	4	hospitality	hospitality	PROPN
ertr-536	153	5	management	management	NOUN
ertr-536	153	6	,	,	PUNCT
ertr-536	153	7	63	63	NUM
ertr-536	153	8	,	,	PUNCT
ertr-536	153	9	pp	pp	ADJ
ertr-536	153	10	.	.	PUNCT
ertr-536	154	1	82	82	NUM
ertr-536	154	2	-	-	SYM
ertr-536	154	3	92	92	NUM
ertr-536	154	4	.	.	PUNCT
ertr-536	155	1	han	han	PROPN
ertr-536	155	2	,	,	PUNCT
ertr-536	155	3	h.	h.	PROPN
ertr-536	155	4	,	,	PUNCT
ertr-536	155	5	&	&	CCONJ
ertr-536	155	6	ryu	ryu	PROPN
ertr-536	155	7	,	,	PUNCT
ertr-536	155	8	k.	k.	PROPN
ertr-536	155	9	(	(	PUNCT
ertr-536	155	10	2012	2012	NUM
ertr-536	155	11	)	)	PUNCT
ertr-536	155	12	.	.	PUNCT
ertr-536	156	1	the	the	DET
ertr-536	156	2	theory	theory	NOUN
ertr-536	156	3	of	of	ADP
ertr-536	156	4	repurchase	repurchase	VERB
ertr-536	156	5	decision	decision	NOUN
ertr-536	156	6	-	-	PUNCT
ertr-536	156	7	making	making	NOUN
ertr-536	156	8	(	(	PUNCT
ertr-536	156	9	trd	trd	NOUN
ertr-536	156	10	):	):	PUNCT
ertr-536	156	11	identifying	identify	VERB
ertr-536	156	12	the	the	DET
ertr-536	156	13	critical	critical	ADJ
ertr-536	156	14	factors	factor	NOUN
ertr-536	156	15	in	in	ADP
ertr-536	156	16	the	the	DET
ertr-536	156	17	post	post	ADJ
ertr-536	156	18	-	-	ADJ
ertr-536	156	19	purchase	purchase	ADJ
ertr-536	156	20	decision	decision	NOUN
ertr-536	156	21	-	-	PUNCT
ertr-536	156	22	making	make	VERB
ertr-536	156	23	process	process	NOUN
ertr-536	156	24	.	.	PUNCT
ertr-536	157	1	international	international	ADJ
ertr-536	157	2	journal	journal	PROPN
ertr-536	157	3	of	of	ADP
ertr-536	157	4	hospitality	hospitality	PROPN
ertr-536	157	5	management	management	NOUN
ertr-536	157	6	,	,	PUNCT
ertr-536	157	7	31(3	31(3	NUM
ertr-536	157	8	)	)	PUNCT
ertr-536	157	9	,	,	PUNCT
ertr-536	157	10	pp	pp	ADP
ertr-536	157	11	.	.	PUNCT
ertr-536	158	1	786	786	NUM
ertr-536	158	2	-	-	SYM
ertr-536	158	3	797	797	NUM
ertr-536	158	4	.	.	PUNCT
ertr-536	159	1	jacoby	jacoby	PROPN
ertr-536	159	2	,	,	PUNCT
ertr-536	159	3	j.	j.	PROPN
ertr-536	159	4	,	,	PUNCT
ertr-536	159	5	&	&	CCONJ
ertr-536	159	6	chestnut	chestnut	PROPN
ertr-536	159	7	,	,	PUNCT
ertr-536	159	8	r.	r.	PROPN
ertr-536	159	9	w.	w.	PROPN
ertr-536	159	10	(	(	PUNCT
ertr-536	159	11	1978	1978	NUM
ertr-536	159	12	)	)	PUNCT
ertr-536	159	13	.	.	PUNCT
ertr-536	160	1	brand	brand	NOUN
ertr-536	160	2	loyalty	loyalty	PROPN
ertr-536	160	3	measurement	measurement	NOUN
ertr-536	160	4	and	and	CCONJ
ertr-536	160	5	management	management	NOUN
ertr-536	160	6	.	.	PUNCT
ertr-536	161	1	new	new	PROPN
ertr-536	161	2	york	york	PROPN
ertr-536	161	3	:	:	PUNCT
ertr-536	161	4	wiley	wiley	PROPN
ertr-536	161	5	.	.	PUNCT
ertr-536	162	1	kandampully	kandampully	PROPN
ertr-536	162	2	,	,	PUNCT
ertr-536	162	3	j.	j.	PROPN
ertr-536	162	4	,	,	PUNCT
ertr-536	162	5	&	&	CCONJ
ertr-536	162	6	suhartanto	suhartanto	NOUN
ertr-536	162	7	,	,	PUNCT
ertr-536	162	8	d.	d.	PROPN
ertr-536	162	9	(	(	PUNCT
ertr-536	162	10	2000	2000	NUM
ertr-536	162	11	)	)	PUNCT
ertr-536	162	12	.	.	PUNCT
ertr-536	163	1	customer	customer	NOUN
ertr-536	163	2	loyalty	loyalty	NOUN
ertr-536	163	3	in	in	ADP
ertr-536	163	4	the	the	DET
ertr-536	163	5	hotel	hotel	NOUN
ertr-536	163	6	industry	industry	NOUN
ertr-536	163	7	:	:	PUNCT
ertr-536	163	8	the	the	DET
ertr-536	163	9	role	role	NOUN
ertr-536	163	10	of	of	ADP
ertr-536	163	11	customer	customer	NOUN
ertr-536	163	12	satisfaction	satisfaction	NOUN
ertr-536	163	13	and	and	CCONJ
ertr-536	163	14	image	image	NOUN
ertr-536	163	15	.	.	PUNCT
ertr-536	164	1	international	international	ADJ
ertr-536	164	2	journal	journal	PROPN
ertr-536	164	3	of	of	ADP
ertr-536	164	4	contemporary	contemporary	PROPN
ertr-536	164	5	hospitality	hospitality	PROPN
ertr-536	164	6	management	management	NOUN
ertr-536	164	7	,	,	PUNCT
ertr-536	164	8	12(6	12(6	NUM
ertr-536	164	9	)	)	PUNCT
ertr-536	164	10	,	,	PUNCT
ertr-536	164	11	pp.346	pp.346	PROPN
ertr-536	164	12	-	-	PUNCT
ertr-536	164	13	351	351	NUM
ertr-536	164	14	.	.	PUNCT
ertr-536	165	1	kandampully	kandampully	PROPN
ertr-536	165	2	,	,	PUNCT
ertr-536	165	3	j.	j.	PROPN
ertr-536	165	4	,	,	PUNCT
ertr-536	165	5	zhang	zhang	PROPN
ertr-536	165	6	,	,	PUNCT
ertr-536	165	7	t.	t.	PROPN
ertr-536	165	8	,	,	PUNCT
ertr-536	165	9	bilgihan	bilgihan	ADV
ertr-536	165	10	,	,	PUNCT
ertr-536	165	11	a.	a.	NOUN
ertr-536	165	12	(	(	PUNCT
ertr-536	165	13	2015	2015	NUM
ertr-536	165	14	)	)	PUNCT
ertr-536	165	15	.	.	PUNCT
ertr-536	166	1	customer	customer	NOUN
ertr-536	166	2	loyalty	loyalty	NOUN
ertr-536	166	3	:	:	PUNCT
ertr-536	166	4	a	a	DET
ertr-536	166	5	review	review	NOUN
ertr-536	166	6	and	and	CCONJ
ertr-536	166	7	future	future	ADJ
ertr-536	166	8	directions	direction	NOUN
ertr-536	166	9	with	with	ADP
ertr-536	166	10	a	a	DET
ertr-536	166	11	special	special	ADJ
ertr-536	166	12	focus	focus	NOUN
ertr-536	166	13	on	on	ADP
ertr-536	166	14	the	the	DET
ertr-536	166	15	hospitality	hospitality	NOUN
ertr-536	166	16	industry	industry	NOUN
ertr-536	166	17	.	.	PUNCT
ertr-536	167	1	international	international	ADJ
ertr-536	167	2	journal	journal	PROPN
ertr-536	167	3	of	of	ADP
ertr-536	167	4	contemporary	contemporary	PROPN
ertr-536	167	5	hospitality	hospitality	PROPN
ertr-536	167	6	management	management	NOUN
ertr-536	167	7	,	,	PUNCT
ertr-536	167	8	27	27	NUM
ertr-536	167	9	(	(	PUNCT
ertr-536	167	10	3	3	NUM
ertr-536	167	11	)	)	PUNCT
ertr-536	167	12	,	,	PUNCT
ertr-536	167	13	pp	pp	PROPN
ertr-536	167	14	.	.	PUNCT
ertr-536	168	1	379	379	NUM
ertr-536	168	2	-	-	SYM
ertr-536	168	3	414	414	NUM
ertr-536	168	4	.	.	PUNCT
ertr-536	169	1	kellar	kellar	PROPN
ertr-536	169	2	,	,	PUNCT
ertr-536	169	3	m.	m.	NOUN
ertr-536	169	4	,	,	PUNCT
ertr-536	169	5	hawkey	hawkey	NOUN
ertr-536	169	6	,	,	PUNCT
ertr-536	169	7	k.	k.	PROPN
ertr-536	169	8	,	,	PUNCT
ertr-536	169	9	inken	inken	VERB
ertr-536	169	10	,	,	PUNCT
ertr-536	169	11	k.	k.	PROPN
ertr-536	169	12	m.	m.	PROPN
ertr-536	169	13	,	,	PUNCT
ertr-536	169	14	&	&	CCONJ
ertr-536	169	15	watters	watter	NOUN
ertr-536	169	16	,	,	PUNCT
ertr-536	169	17	c.	c.	PROPN
ertr-536	169	18	(	(	PUNCT
ertr-536	169	19	2008	2008	NUM
ertr-536	169	20	)	)	PUNCT
ertr-536	169	21	.	.	PUNCT
ertr-536	170	1	challenges	challenge	NOUN
ertr-536	170	2	of	of	ADP
ertr-536	170	3	capturing	capture	VERB
ertr-536	170	4	natural	natural	ADJ
ertr-536	170	5	webbased	webbase	VERB
ertr-536	170	6	user	user	NOUN
ertr-536	170	7	behaviours	behaviour	NOUN
ertr-536	170	8	.	.	PUNCT
ertr-536	171	1	international	international	ADJ
ertr-536	171	2	journal	journal	PROPN
ertr-536	171	3	of	of	ADP
ertr-536	171	4	human	human	ADJ
ertr-536	171	5	-	-	PUNCT
ertr-536	171	6	computer	computer	NOUN
ertr-536	171	7	interaction	interaction	NOUN
ertr-536	171	8	,	,	PUNCT
ertr-536	171	9	24(4	24(4	NUM
ertr-536	171	10	)	)	PUNCT
ertr-536	171	11	,	,	PUNCT
ertr-536	171	12	385	385	NUM
ertr-536	171	13	-	-	SYM
ertr-536	171	14	409	409	NUM
ertr-536	171	15	.	.	PUNCT
ertr-536	172	1	liu	liu	PROPN
ertr-536	172	2	,	,	PUNCT
ertr-536	172	3	y.	y.	PROPN
ertr-536	172	4	,	,	PUNCT
ertr-536	172	5	teichert	teichert	ADJ
ertr-536	172	6	,	,	PUNCT
ertr-536	172	7	t.	t.	PROPN
ertr-536	172	8	,	,	PUNCT
ertr-536	172	9	rossi	rossi	ADJ
ertr-536	172	10	,	,	PUNCT
ertr-536	172	11	m.	m.	NOUN
ertr-536	172	12	,	,	PUNCT
ertr-536	172	13	li	li	PROPN
ertr-536	172	14	,	,	PUNCT
ertr-536	172	15	h.	h.	PROPN
ertr-536	172	16	,	,	PUNCT
ertr-536	172	17	&	&	CCONJ
ertr-536	172	18	hu	hu	PROPN
ertr-536	172	19	,	,	PUNCT
ertr-536	172	20	f.	f.	PROPN
ertr-536	172	21	(	(	PUNCT
ertr-536	172	22	2017	2017	NUM
ertr-536	172	23	)	)	PUNCT
ertr-536	172	24	.	.	PUNCT
ertr-536	173	1	big	big	ADJ
ertr-536	173	2	data	datum	NOUN
ertr-536	173	3	for	for	ADP
ertr-536	173	4	big	big	ADJ
ertr-536	173	5	insights	insight	NOUN
ertr-536	173	6	:	:	PUNCT
ertr-536	173	7	investigating	investigate	VERB
ertr-536	173	8	language	language	NOUN
ertr-536	173	9	-	-	PUNCT
ertr-536	173	10	specific	specific	ADJ
ertr-536	173	11	drivers	driver	NOUN
ertr-536	173	12	of	of	ADP
ertr-536	173	13	hotel	hotel	NOUN
ertr-536	173	14	satisfaction	satisfaction	NOUN
ertr-536	173	15	with	with	ADP
ertr-536	173	16	412,784	412,784	NUM
ertr-536	173	17	user	user	NOUN
ertr-536	173	18	-	-	PUNCT
ertr-536	173	19	generated	generate	VERB
ertr-536	173	20	reviews	review	NOUN
ertr-536	173	21	.	.	PUNCT
ertr-536	174	1	tourism	tourism	NOUN
ertr-536	174	2	management	management	NOUN
ertr-536	174	3	,	,	PUNCT
ertr-536	174	4	59	59	NUM
ertr-536	174	5	,	,	PUNCT
ertr-536	174	6	pp	pp	ADJ
ertr-536	174	7	.	.	PUNCT
ertr-536	175	1	554	554	NUM
ertr-536	175	2	-	-	SYM
ertr-536	175	3	563	563	NUM
ertr-536	175	4	.	.	PUNCT
ertr-536	175	5	mattila	mattila	NOUN
ertr-536	175	6	,	,	PUNCT
ertr-536	175	7	a.	a.	NOUN
ertr-536	175	8	(	(	PUNCT
ertr-536	175	9	2006	2006	NUM
ertr-536	175	10	)	)	PUNCT
ertr-536	175	11	.	.	PUNCT
ertr-536	176	1	how	how	SCONJ
ertr-536	176	2	affective	affective	ADJ
ertr-536	176	3	commitment	commitment	NOUN
ertr-536	176	4	boosts	boost	VERB
ertr-536	176	5	guest	guest	NOUN
ertr-536	176	6	loyalty	loyalty	NOUN
ertr-536	176	7	(	(	PUNCT
ertr-536	176	8	and	and	CCONJ
ertr-536	176	9	promotes	promote	VERB
ertr-536	176	10	frequent	frequent	ADJ
ertr-536	176	11	guest	guest	NOUN
ertr-536	176	12	programs	program	NOUN
ertr-536	176	13	)	)	PUNCT
ertr-536	176	14	.	.	PUNCT
ertr-536	177	1	cornell	cornell	PROPN
ertr-536	177	2	hotel	hotel	PROPN
ertr-536	177	3	and	and	CCONJ
ertr-536	177	4	restaurant	restaurant	NOUN
ertr-536	177	5	administration	administration	PROPN
ertr-536	177	6	quarterly	quarterly	PROPN
ertr-536	177	7	,	,	PUNCT
ertr-536	177	8	47(2	47(2	PROPN
ertr-536	177	9	)	)	PUNCT
ertr-536	177	10	,	,	PUNCT
ertr-536	177	11	174	174	NUM
ertr-536	177	12	-	-	SYM
ertr-536	177	13	181	181	NUM
ertr-536	177	14	.	.	PUNCT
ertr-536	178	1	oilver	oilver	PROPN
ertr-536	178	2	,	,	PUNCT
ertr-536	178	3	r.	r.	PROPN
ertr-536	178	4	l.	l.	PROPN
ertr-536	178	5	(	(	PUNCT
ertr-536	178	6	1999	1999	NUM
ertr-536	178	7	)	)	PUNCT
ertr-536	178	8	.	.	PUNCT
ertr-536	179	1	whence	whence	NOUN
ertr-536	179	2	consumer	consumer	NOUN
ertr-536	179	3	loyalty	loyalty	NOUN
ertr-536	179	4	.	.	PUNCT
ertr-536	180	1	journal	journal	NOUN
ertr-536	180	2	of	of	ADP
ertr-536	180	3	marketing	marketing	NOUN
ertr-536	180	4	,	,	PUNCT
ertr-536	180	5	63	63	NUM
ertr-536	180	6	,	,	PUNCT
ertr-536	180	7	33	33	NUM
ertr-536	180	8	-	-	SYM
ertr-536	180	9	34	34	NUM
ertr-536	180	10	.	.	PUNCT
ertr-536	181	1	petrick	petrick	PROPN
ertr-536	181	2	,	,	PUNCT
ertr-536	181	3	j.	j.	PROPN
ertr-536	181	4	f.	f.	PROPN
ertr-536	181	5	(	(	PUNCT
ertr-536	181	6	2004	2004	NUM
ertr-536	181	7	)	)	PUNCT
ertr-536	181	8	.	.	PUNCT
ertr-536	182	1	are	be	AUX
ertr-536	182	2	loyal	loyal	ADJ
ertr-536	182	3	visitors	visitor	NOUN
ertr-536	182	4	desired	desire	VERB
ertr-536	182	5	visitors	visitor	NOUN
ertr-536	182	6	?	?	PUNCT
ertr-536	183	1	tourism	tourism	NOUN
ertr-536	183	2	management	management	NOUN
ertr-536	183	3	,	,	PUNCT
ertr-536	183	4	25(3	25(3	NUM
ertr-536	183	5	)	)	PUNCT
ertr-536	183	6	,	,	PUNCT
ertr-536	183	7	463	463	NUM
ertr-536	183	8	-	-	SYM
ertr-536	183	9	470	470	NUM
ertr-536	183	10	.	.	PUNCT
ertr-536	184	1	rather	rather	ADV
ertr-536	184	2	r.	r.	PROPN
ertr-536	184	3	a.	a.	PROPN
ertr-536	184	4	,	,	PUNCT
ertr-536	184	5	&	&	CCONJ
ertr-536	184	6	hollebeek	hollebeek	PROPN
ertr-536	184	7	,	,	PUNCT
ertr-536	184	8	l.	l.	PROPN
ertr-536	184	9	d.	d.	PROPN
ertr-536	184	10	(	(	PUNCT
ertr-536	184	11	2019	2019	NUM
ertr-536	184	12	)	)	PUNCT
ertr-536	184	13	.	.	PUNCT
ertr-536	185	1	exploring	explore	VERB
ertr-536	185	2	and	and	CCONJ
ertr-536	185	3	validating	validate	VERB
ertr-536	185	4	social	social	ADJ
ertr-536	185	5	identification	identification	NOUN
ertr-536	185	6	and	and	CCONJ
ertr-536	185	7	social	social	ADJ
ertr-536	185	8	exchange	exchange	NOUN
ertr-536	185	9	-	-	PUNCT
ertr-536	185	10	based	base	VERB
ertr-536	185	11	drivers	driver	NOUN
ertr-536	185	12	of	of	ADP
ertr-536	185	13	hospitality	hospitality	NOUN
ertr-536	185	14	customer	customer	NOUN
ertr-536	185	15	loyalty	loyalty	NOUN
ertr-536	185	16	.	.	PUNCT
ertr-536	186	1	international	international	ADJ
ertr-536	186	2	journal	journal	PROPN
ertr-536	186	3	of	of	ADP
ertr-536	186	4	contemporary	contemporary	PROPN
ertr-536	186	5	hospitality	hospitality	PROPN
ertr-536	186	6	management	management	NOUN
ertr-536	186	7	,	,	PUNCT
ertr-536	186	8	31(3	31(3	NUM
ertr-536	186	9	)	)	PUNCT
ertr-536	186	10	,	,	PUNCT
ertr-536	186	11	1432	1432	NUM
ertr-536	186	12	-	-	SYM
ertr-536	186	13	1451	1451	NUM
ertr-536	186	14	.	.	PUNCT
ertr-536	187	1	xiang	xiang	PROPN
ertr-536	187	2	,	,	PUNCT
ertr-536	187	3	z.	z.	PROPN
ertr-536	187	4	,	,	PUNCT
ertr-536	187	5	schwartz	schwartz	PROPN
ertr-536	187	6	,	,	PUNCT
ertr-536	187	7	z.	z.	PROPN
ertr-536	187	8	,	,	PUNCT
ertr-536	187	9	gerdes	gerdes	PROPN
ertr-536	187	10	jr	jr	PROPN
ertr-536	187	11	.	.	PROPN
ertr-536	187	12	,	,	PUNCT
ertr-536	187	13	j.	j.	PROPN
ertr-536	187	14	h.	h.	PROPN
ertr-536	187	15	,	,	PUNCT
ertr-536	187	16	&	&	CCONJ
ertr-536	187	17	uysal	uysal	PROPN
ertr-536	187	18	,	,	PUNCT
ertr-536	187	19	m.	m.	NOUN
ertr-536	187	20	(	(	PUNCT
ertr-536	187	21	2015	2015	NUM
ertr-536	187	22	)	)	PUNCT
ertr-536	187	23	.	.	PUNCT
ertr-536	188	1	what	what	PRON
ertr-536	188	2	can	can	AUX
ertr-536	188	3	big	big	ADJ
ertr-536	188	4	data	datum	NOUN
ertr-536	188	5	and	and	CCONJ
ertr-536	188	6	text	text	NOUN
ertr-536	188	7	analytics	analytic	NOUN
ertr-536	188	8	tell	tell	VERB
ertr-536	188	9	us	we	PRON
ertr-536	188	10	about	about	ADP
ertr-536	188	11	hotel	hotel	NOUN
ertr-536	188	12	guest	guest	NOUN
ertr-536	188	13	experience	experience	NOUN
ertr-536	188	14	and	and	CCONJ
ertr-536	188	15	satisfaction	satisfaction	NOUN
ertr-536	188	16	?	?	PUNCT
ertr-536	189	1	international	international	ADJ
ertr-536	189	2	journal	journal	PROPN
ertr-536	189	3	of	of	ADP
ertr-536	189	4	hospitality	hospitality	PROPN
ertr-536	189	5	management	management	NOUN
ertr-536	189	6	,	,	PUNCT
ertr-536	189	7	44	44	NUM
ertr-536	189	8	,	,	PUNCT
ertr-536	189	9	pp	pp	ADJ
ertr-536	189	10	.	.	PUNCT
ertr-536	190	1	120	120	NUM
ertr-536	190	2	-	-	SYM
ertr-536	190	3	130	130	NUM
ertr-536	190	4	.	.	PUNCT
ertr-536	191	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-536	191	2	http://go.euromonitor.com/rs/805-kok-719/images/wptop100citiesen_final.pdf	http://go.euromonitor.com/rs/805-kok-719/images/wptop100citiesen_final.pdf	PROPN
ertr-536	191	3	http://go.euromonitor.com/rs/805-kok-719/images/wptop100citiesen_final.pdf	http://go.euromonitor.com/rs/805-kok-719/images/wptop100citiesen_final.pdf	PROPN
ertr-536	191	4	e	e	NOUN
ertr-536	191	5	-	-	NOUN
ertr-536	191	6	review	review	NOUN
ertr-536	191	7	of	of	ADP
ertr-536	191	8	tourism	tourism	NOUN
ertr-536	191	9	research	research	NOUN
ertr-536	191	10	(	(	PUNCT
ertr-536	191	11	ertr	ertr	NOUN
ertr-536	191	12	)	)	PUNCT
ertr-536	191	13	,	,	PUNCT
ertr-536	191	14	vol	vol	NOUN
ertr-536	191	15	.	.	PROPN
ertr-536	191	16	17	17	NUM
ertr-536	191	17	,	,	PUNCT
ertr-536	191	18	no	no	INTJ
ertr-536	191	19	.	.	NOUN
ertr-536	191	20	4	4	NUM
ertr-536	191	21	,	,	PUNCT
ertr-536	191	22	2019	2019	NUM
ertr-536	191	23	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-536	191	24	515	515	NUM
ertr-536	191	25	yavas	yava	NOUN
ertr-536	191	26	,	,	PUNCT
ertr-536	191	27	u.	u.	PROPN
ertr-536	191	28	,	,	PUNCT
ertr-536	191	29	karatepe	karatepe	PROPN
ertr-536	191	30	,	,	PUNCT
ertr-536	191	31	o.	o.	PROPN
ertr-536	191	32	m.	m.	NOUN
ertr-536	191	33	,	,	PUNCT
ertr-536	191	34	babakus	babakus	PROPN
ertr-536	191	35	,	,	PUNCT
ertr-536	191	36	e.	e.	PROPN
ertr-536	191	37	,	,	PUNCT
ertr-536	191	38	&	&	CCONJ
ertr-536	191	39	avci	avci	PROPN
ertr-536	191	40	,	,	PUNCT
ertr-536	191	41	t.	t.	PROPN
ertr-536	191	42	(	(	PUNCT
ertr-536	191	43	2004	2004	NUM
ertr-536	191	44	)	)	PUNCT
ertr-536	191	45	.	.	PUNCT
ertr-536	192	1	customer	customer	NOUN
ertr-536	192	2	complaints	complaint	NOUN
ertr-536	192	3	and	and	CCONJ
ertr-536	192	4	organizational	organizational	ADJ
ertr-536	192	5	responses	response	NOUN
ertr-536	192	6	:	:	PUNCT
ertr-536	192	7	a	a	DET
ertr-536	192	8	study	study	NOUN
ertr-536	192	9	of	of	ADP
ertr-536	192	10	hotel	hotel	NOUN
ertr-536	192	11	guests	guest	NOUN
ertr-536	192	12	in	in	ADP
ertr-536	192	13	northern	northern	ADJ
ertr-536	192	14	cyprus	cyprus	PROPN
ertr-536	192	15	.	.	PUNCT
ertr-536	193	1	journal	journal	PROPN
ertr-536	193	2	of	of	ADP
ertr-536	193	3	travel	travel	PROPN
ertr-536	193	4	&	&	CCONJ
ertr-536	193	5	tourism	tourism	NOUN
ertr-536	193	6	marketing	marketing	NOUN
ertr-536	193	7	,	,	PUNCT
ertr-536	193	8	11(2	11(2	NOUN
ertr-536	193	9	-	-	PUNCT
ertr-536	193	10	3	3	NUM
ertr-536	193	11	)	)	PUNCT
ertr-536	193	12	,	,	PUNCT
ertr-536	193	13	pp	pp	ADJ
ertr-536	193	14	.	.	PUNCT
ertr-536	194	1	31	31	NUM
ertr-536	194	2	-	-	SYM
ertr-536	194	3	46	46	NUM
ertr-536	194	4	.	.	PUNCT
ertr-536	195	1	yung	yung	PROPN
ertr-536	195	2	,	,	PUNCT
ertr-536	195	3	e.	e.	PROPN
ertr-536	195	4	,	,	PUNCT
ertr-536	195	5	&	&	CCONJ
ertr-536	195	6	chan	chan	PROPN
ertr-536	195	7	,	,	PUNCT
ertr-536	195	8	a.	a.	NOUN
ertr-536	195	9	(	(	PUNCT
ertr-536	195	10	2002	2002	NUM
ertr-536	195	11	)	)	PUNCT
ertr-536	195	12	.	.	PUNCT
ertr-536	196	1	business	business	NOUN
ertr-536	196	2	traveler	traveler	PROPN
ertr-536	196	3	satisfaction	satisfaction	NOUN
ertr-536	196	4	with	with	ADP
ertr-536	196	5	hotel	hotel	NOUN
ertr-536	196	6	service	service	NOUN
ertr-536	196	7	encounters	encounter	NOUN
ertr-536	196	8	.	.	PUNCT
ertr-536	197	1	journal	journal	PROPN
ertr-536	197	2	of	of	ADP
ertr-536	197	3	travel	travel	PROPN
ertr-536	197	4	&	&	CCONJ
ertr-536	197	5	tourism	tourism	NOUN
ertr-536	197	6	marketing	marketing	NOUN
ertr-536	197	7	,	,	PUNCT
ertr-536	197	8	11(4	11(4	NUM
ertr-536	197	9	)	)	PUNCT
ertr-536	197	10	,	,	PUNCT
ertr-536	197	11	pp	pp	PROPN
ertr-536	197	12	.	.	PUNCT
ertr-536	198	1	29	29	NUM
ertr-536	198	2	-	-	SYM
ertr-536	198	3	41	41	NUM
ertr-536	198	4	.	.	PUNCT
ertr-536	199	1	acknowledgement	acknowledgement	NOUN
ertr-536	199	2	:	:	PUNCT
ertr-536	199	3	this	this	DET
ertr-536	199	4	research	research	NOUN
ertr-536	199	5	was	be	AUX
ertr-536	199	6	supported	support	VERB
ertr-536	199	7	by	by	ADP
ertr-536	199	8	grant	grant	NOUN
ertr-536	199	9	from	from	ADP
ertr-536	199	10	the	the	DET
ertr-536	199	11	ministry	ministry	PROPN
ertr-536	199	12	of	of	ADP
ertr-536	199	13	science	science	PROPN
ertr-536	199	14	and	and	CCONJ
ertr-536	199	15	technology	technology	PROPN
ertr-536	199	16	taiwan	taiwan	PROPN
ertr-536	199	17	(	(	PUNCT
ertr-536	199	18	r.o.c	r.o.c	PROPN
ertr-536	199	19	.	.	PROPN
ertr-536	199	20	)	)	PUNCT
ertr-536	199	21	,	,	PUNCT
ertr-536	199	22	project	project	NOUN
ertr-536	199	23	i	i	NOUN
ertr-536	199	24	d	d	PROPN
ertr-536	199	25	number	number	NOUN
ertr-536	199	26	:	:	PUNCT
ertr-536	199	27	108	108	NUM
ertr-536	199	28	-	-	PUNCT
ertr-536	199	29	2410	2410	NUM
ertr-536	199	30	-	-	PUNCT
ertr-536	199	31	h-214	h-214	ADP
ertr-536	199	32	-	-	PUNCT
ertr-536	199	33	008-	008-	NOUN
ertr-536	199	34	.	.	PUNCT
ertr-536	200	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN