id	sid	tid	token	lemma	pos
ertr-554	1	1	e	e	X
ertr-554	1	2	-	-	NOUN
ertr-554	1	3	review	review	NOUN
ertr-554	1	4	of	of	ADP
ertr-554	1	5	tourism	tourism	NOUN
ertr-554	1	6	research	research	NOUN
ertr-554	1	7	(	(	PUNCT
ertr-554	1	8	ertr	ertr	NOUN
ertr-554	1	9	)	)	PUNCT
ertr-554	1	10	,	,	PUNCT
ertr-554	1	11	vol	vol	NOUN
ertr-554	1	12	.	.	PROPN
ertr-554	1	13	17	17	NUM
ertr-554	1	14	,	,	PUNCT
ertr-554	1	15	no	no	INTJ
ertr-554	1	16	.	.	NOUN
ertr-554	1	17	5	5	NUM
ertr-554	1	18	,	,	PUNCT
ertr-554	1	19	2020	2020	NUM
ertr-554	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-554	1	21	696	696	NUM
ertr-554	1	22	jialin	jialin	NOUN
ertr-554	1	23	(	(	PUNCT
ertr-554	1	24	snow	snow	PROPN
ertr-554	1	25	)	)	PUNCT
ertr-554	1	26	wu	wu	PROPN
ertr-554	1	27	huddersfield	huddersfield	PROPN
ertr-554	1	28	business	business	PROPN
ertr-554	1	29	school	school	PROPN
ertr-554	1	30	,	,	PUNCT
ertr-554	1	31	university	university	PROPN
ertr-554	1	32	of	of	ADP
ertr-554	1	33	huddersfield	huddersfield	PROPN
ertr-554	1	34	chen	chen	PROPN
ertr-554	1	35	zheng	zheng	PROPN
ertr-554	1	36	edge	edge	PROPN
ertr-554	1	37	hill	hill	PROPN
ertr-554	1	38	business	business	PROPN
ertr-554	1	39	school	school	PROPN
ertr-554	1	40	,	,	PUNCT
ertr-554	1	41	edge	edge	NOUN
ertr-554	1	42	hill	hill	PROPN
ertr-554	1	43	university	university	PROPN
ertr-554	1	44	shun	shun	VERB
ertr-554	1	45	ye	ye	PRON
ertr-554	1	46	school	school	NOUN
ertr-554	1	47	of	of	ADP
ertr-554	1	48	management	management	NOUN
ertr-554	1	49	,	,	PUNCT
ertr-554	1	50	zhejiang	zhejiang	PROPN
ertr-554	1	51	university	university	PROPN
ertr-554	1	52	rob	rob	PROPN
ertr-554	1	53	law	law	PROPN
ertr-554	1	54	school	school	NOUN
ertr-554	1	55	of	of	ADP
ertr-554	1	56	hotel	hotel	PROPN
ertr-554	1	57	&	&	CCONJ
ertr-554	1	58	tourism	tourism	NOUN
ertr-554	1	59	management	management	NOUN
ertr-554	1	60	,	,	PUNCT
ertr-554	1	61	the	the	DET
ertr-554	1	62	hong	hong	PROPN
ertr-554	1	63	kong	kong	PROPN
ertr-554	1	64	polytechnic	polytechnic	PROPN
ertr-554	1	65	university	university	PROPN
ertr-554	1	66	love	love	NOUN
ertr-554	1	67	too	too	ADV
ertr-554	1	68	deep	deep	ADJ
ertr-554	1	69	or	or	CCONJ
ertr-554	1	70	hard	hard	ADJ
ertr-554	1	71	to	to	PART
ertr-554	1	72	leave	leave	VERB
ertr-554	1	73	?	?	PUNCT
ertr-554	2	1	a	a	DET
ertr-554	2	2	study	study	NOUN
ertr-554	2	3	of	of	ADP
ertr-554	2	4	mobile	mobile	ADJ
ertr-554	2	5	application	application	NOUN
ertr-554	2	6	loyalty	loyalty	NOUN
ertr-554	2	7	with	with	ADP
ertr-554	2	8	the	the	DET
ertr-554	2	9	increasing	increase	VERB
ertr-554	2	10	choices	choice	NOUN
ertr-554	2	11	of	of	ADP
ertr-554	2	12	mobile	mobile	ADJ
ertr-554	2	13	applications	application	NOUN
ertr-554	2	14	(	(	PUNCT
ertr-554	2	15	apps	app	NOUN
ertr-554	2	16	)	)	PUNCT
ertr-554	2	17	for	for	ADP
ertr-554	2	18	tourism	tourism	NOUN
ertr-554	2	19	purchasing	purchasing	NOUN
ertr-554	2	20	,	,	PUNCT
ertr-554	2	21	it	it	PRON
ertr-554	2	22	is	be	AUX
ertr-554	2	23	essential	essential	ADJ
ertr-554	2	24	for	for	SCONJ
ertr-554	2	25	apps	app	NOUN
ertr-554	2	26	operators	operator	NOUN
ertr-554	2	27	to	to	PART
ertr-554	2	28	understand	understand	VERB
ertr-554	2	29	how	how	SCONJ
ertr-554	2	30	to	to	PART
ertr-554	2	31	retain	retain	VERB
ertr-554	2	32	customers	customer	NOUN
ertr-554	2	33	so	so	SCONJ
ertr-554	2	34	as	as	SCONJ
ertr-554	2	35	to	to	PART
ertr-554	2	36	ensure	ensure	VERB
ertr-554	2	37	long	long	ADJ
ertr-554	2	38	-	-	PUNCT
ertr-554	2	39	term	term	NOUN
ertr-554	2	40	profits	profit	NOUN
ertr-554	2	41	.	.	PUNCT
ertr-554	3	1	this	this	DET
ertr-554	3	2	study	study	NOUN
ertr-554	3	3	was	be	AUX
ertr-554	3	4	designed	design	VERB
ertr-554	3	5	to	to	PART
ertr-554	3	6	investigate	investigate	VERB
ertr-554	3	7	the	the	DET
ertr-554	3	8	formation	formation	NOUN
ertr-554	3	9	of	of	ADP
ertr-554	3	10	app	app	NOUN
ertr-554	3	11	loyalty	loyalty	NOUN
ertr-554	3	12	from	from	ADP
ertr-554	3	13	a	a	DET
ertr-554	3	14	habit	habit	NOUN
ertr-554	3	15	theory	theory	NOUN
ertr-554	3	16	perspective	perspective	NOUN
ertr-554	3	17	.	.	PUNCT
ertr-554	4	1	the	the	DET
ertr-554	4	2	results	result	NOUN
ertr-554	4	3	of	of	ADP
ertr-554	4	4	multigroup	multigroup	ADJ
ertr-554	4	5	structural	structural	ADJ
ertr-554	4	6	equation	equation	NOUN
ertr-554	4	7	modelling	model	VERB
ertr-554	4	8	support	support	NOUN
ertr-554	4	9	our	our	PRON
ertr-554	4	10	model	model	NOUN
ertr-554	4	11	,	,	PUNCT
ertr-554	4	12	and	and	CCONJ
ertr-554	4	13	indicate	indicate	VERB
ertr-554	4	14	that	that	SCONJ
ertr-554	4	15	the	the	DET
ertr-554	4	16	positive	positive	ADJ
ertr-554	4	17	association	association	NOUN
ertr-554	4	18	of	of	ADP
ertr-554	4	19	app	app	PROPN
ertr-554	4	20	satisfaction	satisfaction	NOUN
ertr-554	4	21	on	on	ADP
ertr-554	4	22	app	app	NOUN
ertr-554	4	23	loyalty	loyalty	NOUN
ertr-554	4	24	is	be	AUX
ertr-554	4	25	stronger	strong	ADJ
ertr-554	4	26	for	for	ADP
ertr-554	4	27	bookers	booker	NOUN
ertr-554	4	28	who	who	PRON
ertr-554	4	29	do	do	AUX
ertr-554	4	30	not	not	PART
ertr-554	4	31	stick	stick	VERB
ertr-554	4	32	to	to	ADP
ertr-554	4	33	one	one	NUM
ertr-554	4	34	brand	brand	NOUN
ertr-554	4	35	from	from	ADP
ertr-554	4	36	computer	computer	NOUN
ertr-554	4	37	website	website	NOUN
ertr-554	4	38	to	to	ADP
ertr-554	4	39	mobile	mobile	ADJ
ertr-554	4	40	app	app	NOUN
ertr-554	4	41	;	;	PUNCT
ertr-554	4	42	furthermore	furthermore	ADV
ertr-554	4	43	,	,	PUNCT
ertr-554	4	44	for	for	ADP
ertr-554	4	45	those	those	PRON
ertr-554	4	46	who	who	PRON
ertr-554	4	47	are	be	AUX
ertr-554	4	48	with	with	ADP
ertr-554	4	49	high	high	ADJ
ertr-554	4	50	brand	brand	NOUN
ertr-554	4	51	viscosity	viscosity	NOUN
ertr-554	4	52	,	,	PUNCT
ertr-554	4	53	habit	habit	NOUN
ertr-554	4	54	and	and	CCONJ
ertr-554	4	55	switching	switch	VERB
ertr-554	4	56	cost	cost	NOUN
ertr-554	4	57	plays	play	VERB
ertr-554	4	58	an	an	DET
ertr-554	4	59	important	important	ADJ
ertr-554	4	60	role	role	NOUN
ertr-554	4	61	in	in	ADP
ertr-554	4	62	leading	lead	VERB
ertr-554	4	63	to	to	ADP
ertr-554	4	64	app	app	NOUN
ertr-554	4	65	loyalty	loyalty	NOUN
ertr-554	4	66	.	.	PUNCT
ertr-554	5	1	methodological	methodological	ADJ
ertr-554	5	2	and	and	CCONJ
ertr-554	5	3	implications	implication	NOUN
ertr-554	5	4	are	be	AUX
ertr-554	5	5	also	also	ADV
ertr-554	5	6	discussed	discuss	VERB
ertr-554	5	7	.	.	PUNCT
ertr-554	6	1	key	key	ADJ
ertr-554	6	2	words	word	NOUN
ertr-554	6	3	:	:	PUNCT
ertr-554	6	4	mobile	mobile	ADJ
ertr-554	6	5	app	app	NOUN
ertr-554	6	6	;	;	PUNCT
ertr-554	6	7	loyalty	loyalty	NOUN
ertr-554	6	8	;	;	PUNCT
ertr-554	6	9	switching	switch	VERB
ertr-554	6	10	cost	cost	NOUN
ertr-554	6	11	;	;	PUNCT
ertr-554	6	12	habit	habit	NOUN
ertr-554	6	13	;	;	PUNCT
ertr-554	6	14	brand	brand	NOUN
ertr-554	6	15	viscosity	viscosity	NOUN
ertr-554	6	16	;	;	PUNCT
ertr-554	6	17	multigroup	multigroup	ADJ
ertr-554	6	18	structural	structural	ADJ
ertr-554	6	19	equation	equation	NOUN
ertr-554	6	20	modelling	model	VERB
ertr-554	6	21	jialin	jialin	PROPN
ertr-554	6	22	(	(	PUNCT
ertr-554	6	23	snow	snow	PROPN
ertr-554	6	24	)	)	PUNCT
ertr-554	6	25	wu	wu	PROPN
ertr-554	6	26	huddersfield	huddersfield	PROPN
ertr-554	6	27	business	business	PROPN
ertr-554	6	28	school	school	PROPN
ertr-554	6	29	university	university	PROPN
ertr-554	6	30	of	of	ADP
ertr-554	6	31	huddersfield	huddersfield	PROPN
ertr-554	6	32	queensgate	queensgate	PROPN
ertr-554	6	33	,	,	PUNCT
ertr-554	6	34	huddersfield	huddersfield	PROPN
ertr-554	6	35	hd1	hd1	NOUN
ertr-554	6	36	3dh	3dh	ADJ
ertr-554	6	37	uk	uk	PROPN
ertr-554	6	38	email	email	NOUN
ertr-554	6	39	:	:	PUNCT
ertr-554	7	1	j.wu@hud.ac.uk	j.wu@hud.ac.uk	PROPN
ertr-554	7	2	chen	chen	PROPN
ertr-554	7	3	zheng	zheng	PROPN
ertr-554	7	4	edge	edge	PROPN
ertr-554	7	5	hill	hill	PROPN
ertr-554	7	6	business	business	PROPN
ertr-554	7	7	school	school	PROPN
ertr-554	7	8	edge	edge	PROPN
ertr-554	7	9	hill	hill	PROPN
ertr-554	7	10	university	university	PROPN
ertr-554	7	11	st	st	PROPN
ertr-554	7	12	helens	helens	PROPN
ertr-554	7	13	road	road	PROPN
ertr-554	7	14	,	,	PUNCT
ertr-554	7	15	ormskirk	ormskirk	ADJ
ertr-554	7	16	l39	l39	PROPN
ertr-554	7	17	4qp	4qp	PROPN
ertr-554	7	18	uk	uk	PROPN
ertr-554	7	19	email	email	NOUN
ertr-554	7	20	:	:	PUNCT
ertr-554	7	21	zhengc@edgehill.ac.uk	zhengc@edgehill.ac.uk	PUNCT
ertr-554	7	22	shun	shun	VERB
ertr-554	7	23	ye	ye	NUM
ertr-554	7	24	school	school	NOUN
ertr-554	7	25	of	of	ADP
ertr-554	7	26	management	management	NOUN
ertr-554	7	27	zhejiang	zhejiang	PROPN
ertr-554	7	28	university	university	PROPN
ertr-554	7	29	hangzhou	hangzhou	PROPN
ertr-554	7	30	china	china	PROPN
ertr-554	7	31	email	email	PROPN
ertr-554	7	32	:	:	PUNCT
ertr-554	7	33	yeshun1989@163.com	yeshun1989@163.com	X
ertr-554	7	34	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	7	35	mailto:j.wu@hud.ac.uk	mailto:j.wu@hud.ac.uk	VERB
ertr-554	7	36	mailto:yeshun1989@163.com	mailto:yeshun1989@163.com	X
ertr-554	7	37	e	e	NOUN
ertr-554	7	38	-	-	NOUN
ertr-554	7	39	review	review	NOUN
ertr-554	7	40	of	of	ADP
ertr-554	7	41	tourism	tourism	NOUN
ertr-554	7	42	research	research	NOUN
ertr-554	7	43	(	(	PUNCT
ertr-554	7	44	ertr	ertr	NOUN
ertr-554	7	45	)	)	PUNCT
ertr-554	7	46	,	,	PUNCT
ertr-554	7	47	vol	vol	NOUN
ertr-554	7	48	.	.	PROPN
ertr-554	7	49	17	17	NUM
ertr-554	7	50	,	,	PUNCT
ertr-554	7	51	no	no	INTJ
ertr-554	7	52	.	.	NOUN
ertr-554	7	53	5	5	NUM
ertr-554	7	54	,	,	PUNCT
ertr-554	7	55	2020	2020	NUM
ertr-554	7	56	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	7	57	697	697	NUM
ertr-554	7	58	rob	rob	PROPN
ertr-554	7	59	law	law	NOUN
ertr-554	7	60	school	school	NOUN
ertr-554	7	61	of	of	ADP
ertr-554	7	62	hotel	hotel	PROPN
ertr-554	7	63	&	&	CCONJ
ertr-554	7	64	tourism	tourism	NOUN
ertr-554	7	65	management	management	NOUN
ertr-554	7	66	,	,	PUNCT
ertr-554	7	67	the	the	DET
ertr-554	7	68	hong	hong	PROPN
ertr-554	7	69	kong	kong	PROPN
ertr-554	7	70	polytechnic	polytechnic	PROPN
ertr-554	7	71	university	university	PROPN
ertr-554	7	72	17	17	NUM
ertr-554	7	73	science	science	PROPN
ertr-554	7	74	museum	museum	PROPN
ertr-554	7	75	road	road	PROPN
ertr-554	7	76	hong	hong	PROPN
ertr-554	7	77	kong	kong	PROPN
ertr-554	7	78	sar	sar	PROPN
ertr-554	7	79	china	china	PROPN
ertr-554	7	80	email	email	PROPN
ertr-554	7	81	:	:	PUNCT
ertr-554	8	1	rob.law@polyu.edu.hk	rob.law@polyu.edu.hk	PROPN
ertr-554	8	2	dr	dr	PROPN
ertr-554	8	3	.	.	PROPN
ertr-554	8	4	jialin	jialin	PROPN
ertr-554	8	5	(	(	PUNCT
ertr-554	8	6	snow	snow	PROPN
ertr-554	8	7	)	)	PUNCT
ertr-554	8	8	wu	wu	PROPN
ertr-554	8	9	is	be	AUX
ertr-554	8	10	a	a	DET
ertr-554	8	11	lecturer	lecturer	NOUN
ertr-554	8	12	at	at	ADP
ertr-554	8	13	huddersfield	huddersfield	PROPN
ertr-554	8	14	business	business	PROPN
ertr-554	8	15	school	school	PROPN
ertr-554	8	16	,	,	PUNCT
ertr-554	8	17	university	university	PROPN
ertr-554	8	18	of	of	ADP
ertr-554	8	19	huddersfield	huddersfield	PROPN
ertr-554	8	20	.	.	PUNCT
ertr-554	9	1	her	her	PRON
ertr-554	9	2	research	research	NOUN
ertr-554	9	3	interests	interest	NOUN
ertr-554	9	4	cover	cover	VERB
ertr-554	9	5	digital	digital	ADJ
ertr-554	9	6	marketing	marketing	NOUN
ertr-554	9	7	in	in	ADP
ertr-554	9	8	tourism	tourism	NOUN
ertr-554	9	9	,	,	PUNCT
ertr-554	9	10	event	event	NOUN
ertr-554	9	11	and	and	CCONJ
ertr-554	9	12	hospitality	hospitality	NOUN
ertr-554	9	13	,	,	PUNCT
ertr-554	9	14	consumer	consumer	NOUN
ertr-554	9	15	behaviour	behaviour	NOUN
ertr-554	9	16	and	and	CCONJ
ertr-554	9	17	sustainability	sustainability	NOUN
ertr-554	9	18	.	.	PUNCT
ertr-554	10	1	dr	dr	PROPN
ertr-554	10	2	chen	chen	PROPN
ertr-554	10	3	zheng	zheng	PROPN
ertr-554	10	4	is	be	AUX
ertr-554	10	5	a	a	DET
ertr-554	10	6	lecturer	lecturer	NOUN
ertr-554	10	7	at	at	ADP
ertr-554	10	8	edge	edge	PROPN
ertr-554	10	9	hill	hill	PROPN
ertr-554	10	10	business	business	PROPN
ertr-554	10	11	school	school	PROPN
ertr-554	10	12	,	,	PUNCT
ertr-554	10	13	edge	edge	NOUN
ertr-554	10	14	hill	hill	PROPN
ertr-554	10	15	university	university	PROPN
ertr-554	10	16	.	.	PUNCT
ertr-554	11	1	his	his	PRON
ertr-554	11	2	research	research	NOUN
ertr-554	11	3	areas	area	NOUN
ertr-554	11	4	are	be	AUX
ertr-554	11	5	associated	associate	VERB
ertr-554	11	6	with	with	ADP
ertr-554	11	7	corporate	corporate	ADJ
ertr-554	11	8	strategies	strategy	NOUN
ertr-554	11	9	,	,	PUNCT
ertr-554	11	10	corporate	corporate	ADJ
ertr-554	11	11	governance	governance	NOUN
ertr-554	11	12	,	,	PUNCT
ertr-554	11	13	determinants	determinant	NOUN
ertr-554	11	14	of	of	ADP
ertr-554	11	15	firm	firm	ADJ
ertr-554	11	16	performance	performance	NOUN
ertr-554	11	17	and	and	CCONJ
ertr-554	11	18	digital	digital	ADJ
ertr-554	11	19	marketing	marketing	NOUN
ertr-554	11	20	.	.	PUNCT
ertr-554	12	1	dr	dr	PROPN
ertr-554	12	2	shun	shun	PROPN
ertr-554	12	3	ye	ye	PRON
ertr-554	12	4	is	be	AUX
ertr-554	12	5	a	a	DET
ertr-554	12	6	research	research	NOUN
ertr-554	12	7	fellow	fellow	NOUN
ertr-554	12	8	in	in	ADP
ertr-554	12	9	the	the	DET
ertr-554	12	10	department	department	NOUN
ertr-554	12	11	of	of	ADP
ertr-554	12	12	hotel	hotel	NOUN
ertr-554	12	13	and	and	CCONJ
ertr-554	12	14	tourism	tourism	NOUN
ertr-554	12	15	management	management	NOUN
ertr-554	12	16	,	,	PUNCT
ertr-554	12	17	zhejiang	zhejiang	PROPN
ertr-554	12	18	university	university	PROPN
ertr-554	12	19	,	,	PUNCT
ertr-554	12	20	china	china	PROPN
ertr-554	12	21	.	.	PUNCT
ertr-554	13	1	his	his	PRON
ertr-554	13	2	research	research	NOUN
ertr-554	13	3	interests	interest	NOUN
ertr-554	13	4	cover	cover	VERB
ertr-554	13	5	entrepreneurship	entrepreneurship	NOUN
ertr-554	13	6	,	,	PUNCT
ertr-554	13	7	small	small	ADJ
ertr-554	13	8	business	business	NOUN
ertr-554	13	9	growth	growth	NOUN
ertr-554	13	10	,	,	PUNCT
ertr-554	13	11	social	social	ADJ
ertr-554	13	12	media	medium	NOUN
ertr-554	13	13	and	and	CCONJ
ertr-554	13	14	demand	demand	NOUN
ertr-554	13	15	analysis	analysis	NOUN
ertr-554	13	16	.	.	PUNCT
ertr-554	14	1	dr	dr	PROPN
ertr-554	14	2	.	.	PROPN
ertr-554	14	3	rob	rob	PROPN
ertr-554	14	4	law	law	PROPN
ertr-554	14	5	is	be	AUX
ertr-554	14	6	a	a	DET
ertr-554	14	7	professor	professor	NOUN
ertr-554	14	8	at	at	ADP
ertr-554	14	9	the	the	DET
ertr-554	14	10	school	school	NOUN
ertr-554	14	11	of	of	ADP
ertr-554	14	12	hotel	hotel	NOUN
ertr-554	14	13	and	and	CCONJ
ertr-554	14	14	tourism	tourism	NOUN
ertr-554	14	15	management	management	NOUN
ertr-554	14	16	,	,	PUNCT
ertr-554	14	17	the	the	DET
ertr-554	14	18	hong	hong	PROPN
ertr-554	14	19	kong	kong	PROPN
ertr-554	14	20	polytechnic	polytechnic	PROPN
ertr-554	14	21	university	university	PROPN
ertr-554	14	22	.	.	PUNCT
ertr-554	15	1	his	his	PRON
ertr-554	15	2	research	research	NOUN
ertr-554	15	3	interests	interest	NOUN
ertr-554	15	4	are	be	AUX
ertr-554	15	5	information	information	NOUN
ertr-554	15	6	management	management	NOUN
ertr-554	15	7	and	and	CCONJ
ertr-554	15	8	technology	technology	NOUN
ertr-554	15	9	applications	application	NOUN
ertr-554	15	10	.	.	PUNCT
ertr-554	16	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-554	16	2	mailto:rob.law@polyu.edu.hk	mailto:rob.law@polyu.edu.hk	PROPN
ertr-554	17	1	e	e	PROPN
ertr-554	17	2	-	-	NOUN
ertr-554	17	3	review	review	NOUN
ertr-554	17	4	of	of	ADP
ertr-554	17	5	tourism	tourism	NOUN
ertr-554	17	6	research	research	NOUN
ertr-554	17	7	(	(	PUNCT
ertr-554	17	8	ertr	ertr	NOUN
ertr-554	17	9	)	)	PUNCT
ertr-554	17	10	,	,	PUNCT
ertr-554	17	11	vol	vol	NOUN
ertr-554	17	12	.	.	PROPN
ertr-554	17	13	17	17	NUM
ertr-554	17	14	,	,	PUNCT
ertr-554	17	15	no	no	INTJ
ertr-554	17	16	.	.	NOUN
ertr-554	17	17	5	5	NUM
ertr-554	17	18	,	,	PUNCT
ertr-554	17	19	2020	2020	NUM
ertr-554	17	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	17	21	698	698	NUM
ertr-554	17	22	introduction	introduction	NOUN
ertr-554	17	23	with	with	ADP
ertr-554	17	24	the	the	DET
ertr-554	17	25	rapid	rapid	ADJ
ertr-554	17	26	development	development	NOUN
ertr-554	17	27	of	of	ADP
ertr-554	17	28	mobile	mobile	ADJ
ertr-554	17	29	internet	internet	NOUN
ertr-554	17	30	,	,	PUNCT
ertr-554	17	31	practitioners	practitioner	NOUN
ertr-554	17	32	in	in	ADP
ertr-554	17	33	the	the	DET
ertr-554	17	34	tourism	tourism	NOUN
ertr-554	17	35	and	and	CCONJ
ertr-554	17	36	hospitality	hospitality	NOUN
ertr-554	17	37	industry	industry	NOUN
ertr-554	17	38	are	be	AUX
ertr-554	17	39	making	make	VERB
ertr-554	17	40	great	great	ADJ
ertr-554	17	41	efforts	effort	NOUN
ertr-554	17	42	to	to	PART
ertr-554	17	43	enlarge	enlarge	VERB
ertr-554	17	44	their	their	PRON
ertr-554	17	45	online	online	ADJ
ertr-554	17	46	distribution	distribution	NOUN
ertr-554	17	47	channels	channel	NOUN
ertr-554	17	48	and	and	CCONJ
ertr-554	17	49	to	to	PART
ertr-554	17	50	establish	establish	VERB
ertr-554	17	51	their	their	PRON
ertr-554	17	52	business	business	NOUN
ertr-554	17	53	in	in	ADP
ertr-554	17	54	the	the	DET
ertr-554	17	55	mobile	mobile	ADJ
ertr-554	17	56	market	market	NOUN
ertr-554	17	57	(	(	PUNCT
ertr-554	17	58	tan	tan	PROPN
ertr-554	17	59	,	,	PUNCT
ertr-554	17	60	lee	lee	PROPN
ertr-554	17	61	,	,	PUNCT
ertr-554	17	62	lin	lin	PROPN
ertr-554	17	63	,	,	PUNCT
ertr-554	17	64	&	&	CCONJ
ertr-554	17	65	ooi	ooi	PROPN
ertr-554	17	66	,	,	PUNCT
ertr-554	17	67	2017	2017	NUM
ertr-554	17	68	)	)	PUNCT
ertr-554	17	69	.	.	PUNCT
ertr-554	18	1	they	they	PRON
ertr-554	18	2	are	be	AUX
ertr-554	18	3	keen	keen	ADJ
ertr-554	18	4	to	to	PART
ertr-554	18	5	have	have	VERB
ertr-554	18	6	a	a	DET
ertr-554	18	7	better	well	ADJ
ertr-554	18	8	understanding	understanding	NOUN
ertr-554	18	9	of	of	ADP
ertr-554	18	10	mobile	mobile	ADJ
ertr-554	18	11	bookers	booker	NOUN
ertr-554	18	12	,	,	PUNCT
ertr-554	18	13	in	in	ADP
ertr-554	18	14	particular	particular	ADJ
ertr-554	18	15	what	what	PRON
ertr-554	18	16	drives	drive	VERB
ertr-554	18	17	loyalty	loyalty	NOUN
ertr-554	18	18	in	in	ADP
ertr-554	18	19	this	this	DET
ertr-554	18	20	mobile	mobile	ADJ
ertr-554	18	21	digital	digital	ADJ
ertr-554	18	22	era	era	NOUN
ertr-554	18	23	.	.	PUNCT
ertr-554	19	1	although	although	SCONJ
ertr-554	19	2	loyalty	loyalty	NOUN
ertr-554	19	3	is	be	AUX
ertr-554	19	4	not	not	PART
ertr-554	19	5	a	a	DET
ertr-554	19	6	new	new	ADJ
ertr-554	19	7	research	research	NOUN
ertr-554	19	8	question	question	NOUN
ertr-554	19	9	,	,	PUNCT
ertr-554	19	10	understanding	understand	VERB
ertr-554	19	11	customer	customer	NOUN
ertr-554	19	12	loyalty	loyalty	NOUN
ertr-554	19	13	is	be	AUX
ertr-554	19	14	still	still	ADV
ertr-554	19	15	paramount	paramount	ADJ
ertr-554	19	16	and	and	CCONJ
ertr-554	19	17	a	a	DET
ertr-554	19	18	challenge	challenge	NOUN
ertr-554	19	19	for	for	ADP
ertr-554	19	20	mobile	mobile	ADJ
ertr-554	19	21	tourism	tourism	NOUN
ertr-554	19	22	(	(	PUNCT
ertr-554	19	23	wu	wu	PROPN
ertr-554	19	24	&	&	CCONJ
ertr-554	19	25	law	law	PROPN
ertr-554	19	26	,	,	PUNCT
ertr-554	19	27	2018	2018	NUM
ertr-554	19	28	)	)	PUNCT
ertr-554	19	29	.	.	PUNCT
ertr-554	20	1	as	as	SCONJ
ertr-554	20	2	more	more	ADJ
ertr-554	20	3	developers	developer	NOUN
ertr-554	20	4	are	be	AUX
ertr-554	20	5	launching	launch	VERB
ertr-554	20	6	new	new	ADJ
ertr-554	20	7	mobile	mobile	ADJ
ertr-554	20	8	applications	application	NOUN
ertr-554	20	9	(	(	PUNCT
ertr-554	20	10	apps	app	NOUN
ertr-554	20	11	)	)	PUNCT
ertr-554	20	12	for	for	ADP
ertr-554	20	13	tourism	tourism	NOUN
ertr-554	20	14	purchasing	purchasing	NOUN
ertr-554	20	15	,	,	PUNCT
ertr-554	20	16	providing	provide	VERB
ertr-554	20	17	a	a	DET
ertr-554	20	18	variety	variety	NOUN
ertr-554	20	19	of	of	ADP
ertr-554	20	20	opportunities	opportunity	NOUN
ertr-554	20	21	for	for	SCONJ
ertr-554	20	22	customers	customer	NOUN
ertr-554	20	23	to	to	PART
ertr-554	20	24	switch	switch	VERB
ertr-554	20	25	between	between	ADP
ertr-554	20	26	different	different	ADJ
ertr-554	20	27	options	option	NOUN
ertr-554	20	28	.	.	PUNCT
ertr-554	21	1	with	with	ADP
ertr-554	21	2	the	the	DET
ertr-554	21	3	increasing	increase	VERB
ertr-554	21	4	competitors	competitor	NOUN
ertr-554	21	5	,	,	PUNCT
ertr-554	21	6	how	how	SCONJ
ertr-554	21	7	to	to	PART
ertr-554	21	8	retain	retain	VERB
ertr-554	21	9	the	the	DET
ertr-554	21	10	existing	exist	VERB
ertr-554	21	11	customers	customer	NOUN
ertr-554	21	12	?	?	PUNCT
ertr-554	21	13	will	will	AUX
ertr-554	21	14	mobile	mobile	ADJ
ertr-554	21	15	bookers	booker	NOUN
ertr-554	21	16	continue	continue	VERB
ertr-554	21	17	using	use	VERB
ertr-554	21	18	the	the	DET
ertr-554	21	19	apps	app	NOUN
ertr-554	21	20	they	they	PRON
ertr-554	21	21	are	be	AUX
ertr-554	21	22	currently	currently	ADV
ertr-554	21	23	using	use	VERB
ertr-554	21	24	?	?	PUNCT
ertr-554	22	1	are	be	AUX
ertr-554	22	2	customers	customer	NOUN
ertr-554	22	3	loyal	loyal	ADJ
ertr-554	22	4	to	to	ADP
ertr-554	22	5	a	a	DET
ertr-554	22	6	certain	certain	ADJ
ertr-554	22	7	app	app	NOUN
ertr-554	22	8	owing	owe	VERB
ertr-554	22	9	to	to	ADP
ertr-554	22	10	their	their	PRON
ertr-554	22	11	affection	affection	NOUN
ertr-554	22	12	feelings	feeling	NOUN
ertr-554	22	13	or	or	CCONJ
ertr-554	22	14	because	because	SCONJ
ertr-554	22	15	it	it	PRON
ertr-554	22	16	is	be	AUX
ertr-554	22	17	hard	hard	ADJ
ertr-554	22	18	for	for	SCONJ
ertr-554	22	19	them	they	PRON
ertr-554	22	20	to	to	PART
ertr-554	22	21	switch	switch	VERB
ertr-554	22	22	?	?	PUNCT
ertr-554	23	1	despite	despite	SCONJ
ertr-554	23	2	previous	previous	ADJ
ertr-554	23	3	studies	study	NOUN
ertr-554	23	4	,	,	PUNCT
ertr-554	23	5	there	there	PRON
ertr-554	23	6	is	be	VERB
ertr-554	23	7	still	still	ADV
ertr-554	23	8	a	a	DET
ertr-554	23	9	clear	clear	ADJ
ertr-554	23	10	gap	gap	NOUN
ertr-554	23	11	in	in	ADP
ertr-554	23	12	the	the	DET
ertr-554	23	13	existing	exist	VERB
ertr-554	23	14	literature	literature	NOUN
ertr-554	23	15	.	.	PUNCT
ertr-554	24	1	although	although	SCONJ
ertr-554	24	2	there	there	PRON
ertr-554	24	3	have	have	AUX
ertr-554	24	4	been	be	AUX
ertr-554	24	5	a	a	DET
ertr-554	24	6	few	few	ADJ
ertr-554	24	7	studies	study	NOUN
ertr-554	24	8	investigating	investigate	VERB
ertr-554	24	9	the	the	DET
ertr-554	24	10	determinants	determinant	NOUN
ertr-554	24	11	of	of	ADP
ertr-554	24	12	e	e	NOUN
ertr-554	24	13	-	-	NOUN
ertr-554	24	14	loyalty	loyalty	NOUN
ertr-554	24	15	,	,	PUNCT
ertr-554	24	16	these	these	DET
ertr-554	24	17	studies	study	NOUN
ertr-554	24	18	focused	focus	VERB
ertr-554	24	19	primarily	primarily	ADV
ertr-554	24	20	on	on	ADP
ertr-554	24	21	website	website	NOUN
ertr-554	24	22	loyalty	loyalty	NOUN
ertr-554	24	23	(	(	PUNCT
ertr-554	24	24	roger	roger	NOUN
ertr-554	24	25	-	-	PUNCT
ertr-554	24	26	monzó	monzó	ADJ
ertr-554	24	27	,	,	PUNCT
ertr-554	24	28	martí	martí	NOUN
ertr-554	24	29	-	-	PUNCT
ertr-554	24	30	sánchez	sánchez	NOUN
ertr-554	24	31	,	,	PUNCT
ertr-554	24	32	&	&	CCONJ
ertr-554	24	33	guijarro	guijarro	PROPN
ertr-554	24	34	-	-	PUNCT
ertr-554	24	35	garcía	garcía	ADJ
ertr-554	24	36	,	,	PUNCT
ertr-554	24	37	2015	2015	NUM
ertr-554	24	38	)	)	PUNCT
ertr-554	24	39	,	,	PUNCT
ertr-554	24	40	while	while	SCONJ
ertr-554	24	41	relatively	relatively	ADV
ertr-554	24	42	fewer	few	ADJ
ertr-554	24	43	attentions	attention	NOUN
ertr-554	24	44	have	have	AUX
ertr-554	24	45	been	be	AUX
ertr-554	24	46	paid	pay	VERB
ertr-554	24	47	to	to	ADP
ertr-554	24	48	mobile	mobile	ADJ
ertr-554	24	49	app	app	NOUN
ertr-554	24	50	loyalty	loyalty	NOUN
ertr-554	24	51	.	.	PUNCT
ertr-554	25	1	furthermore	furthermore	ADV
ertr-554	25	2	,	,	PUNCT
ertr-554	25	3	the	the	DET
ertr-554	25	4	extant	extant	ADJ
ertr-554	25	5	research	research	NOUN
ertr-554	25	6	on	on	ADP
ertr-554	25	7	app	app	NOUN
ertr-554	25	8	loyalty	loyalty	NOUN
ertr-554	25	9	thoroughly	thoroughly	ADV
ertr-554	25	10	examined	examine	VERB
ertr-554	25	11	the	the	DET
ertr-554	25	12	influence	influence	NOUN
ertr-554	25	13	of	of	ADP
ertr-554	25	14	affective	affective	ADJ
ertr-554	25	15	factors	factor	NOUN
ertr-554	25	16	,	,	PUNCT
ertr-554	25	17	such	such	ADJ
ertr-554	25	18	as	as	ADP
ertr-554	25	19	satisfaction	satisfaction	NOUN
ertr-554	25	20	(	(	PUNCT
ertr-554	25	21	hsiao	hsiao	PROPN
ertr-554	25	22	,	,	PUNCT
ertr-554	25	23	chang	chang	PROPN
ertr-554	25	24	,	,	PUNCT
ertr-554	25	25	&	&	CCONJ
ertr-554	25	26	tang	tang	PROPN
ertr-554	25	27	,	,	PUNCT
ertr-554	25	28	2016	2016	NUM
ertr-554	25	29	)	)	PUNCT
ertr-554	25	30	and	and	CCONJ
ertr-554	25	31	perceived	perceive	VERB
ertr-554	25	32	value	value	NOUN
ertr-554	25	33	(	(	PUNCT
ertr-554	25	34	wu	wu	PROPN
ertr-554	25	35	&	&	CCONJ
ertr-554	25	36	law	law	PROPN
ertr-554	25	37	,	,	PUNCT
ertr-554	25	38	2018	2018	NUM
ertr-554	25	39	)	)	PUNCT
ertr-554	25	40	.	.	PUNCT
ertr-554	26	1	however	however	ADV
ertr-554	26	2	,	,	PUNCT
ertr-554	26	3	little	little	ADJ
ertr-554	26	4	research	research	NOUN
ertr-554	26	5	has	have	AUX
ertr-554	26	6	been	be	AUX
ertr-554	26	7	conducted	conduct	VERB
ertr-554	26	8	to	to	PART
ertr-554	26	9	show	show	VERB
ertr-554	26	10	the	the	DET
ertr-554	26	11	role	role	NOUN
ertr-554	26	12	of	of	ADP
ertr-554	26	13	habit	habit	NOUN
ertr-554	26	14	and	and	CCONJ
ertr-554	26	15	switching	switch	VERB
ertr-554	26	16	cost	cost	NOUN
ertr-554	26	17	as	as	ADP
ertr-554	26	18	direct	direct	ADJ
ertr-554	26	19	drive	drive	NOUN
ertr-554	26	20	of	of	ADP
ertr-554	26	21	app	app	NOUN
ertr-554	26	22	loyalty	loyalty	NOUN
ertr-554	26	23	,	,	PUNCT
ertr-554	26	24	in	in	ADP
ertr-554	26	25	addition	addition	NOUN
ertr-554	26	26	to	to	ADP
ertr-554	26	27	satisfaction	satisfaction	NOUN
ertr-554	26	28	.	.	PUNCT
ertr-554	27	1	even	even	ADV
ertr-554	27	2	less	less	ADV
ertr-554	27	3	is	be	AUX
ertr-554	27	4	known	know	VERB
ertr-554	27	5	about	about	ADP
ertr-554	27	6	whether	whether	SCONJ
ertr-554	27	7	consumers	consumer	NOUN
ertr-554	27	8	stay	stay	VERB
ertr-554	27	9	with	with	ADP
ertr-554	27	10	one	one	NUM
ertr-554	27	11	specific	specific	ADJ
ertr-554	27	12	brand	brand	NOUN
ertr-554	27	13	for	for	ADP
ertr-554	27	14	tourism	tourism	NOUN
ertr-554	27	15	purchasing	purchasing	NOUN
ertr-554	27	16	either	either	CCONJ
ertr-554	27	17	from	from	ADP
ertr-554	27	18	computer	computer	NOUN
ertr-554	27	19	website	website	NOUN
ertr-554	27	20	or	or	CCONJ
ertr-554	27	21	mobile	mobile	ADJ
ertr-554	27	22	app	app	NOUN
ertr-554	27	23	has	have	VERB
ertr-554	27	24	an	an	DET
ertr-554	27	25	influence	influence	NOUN
ertr-554	27	26	on	on	ADP
ertr-554	27	27	the	the	DET
ertr-554	27	28	relationships	relationship	NOUN
ertr-554	27	29	between	between	ADP
ertr-554	27	30	satisfaction	satisfaction	NOUN
ertr-554	27	31	,	,	PUNCT
ertr-554	27	32	habit	habit	NOUN
ertr-554	27	33	,	,	PUNCT
ertr-554	27	34	switching	switch	VERB
ertr-554	27	35	cost	cost	NOUN
ertr-554	27	36	and	and	CCONJ
ertr-554	27	37	loyalty	loyalty	NOUN
ertr-554	27	38	.	.	PUNCT
ertr-554	28	1	in	in	ADP
ertr-554	28	2	this	this	DET
ertr-554	28	3	study	study	NOUN
ertr-554	28	4	,	,	PUNCT
ertr-554	28	5	we	we	PRON
ertr-554	28	6	refer	refer	VERB
ertr-554	28	7	the	the	DET
ertr-554	28	8	condition	condition	NOUN
ertr-554	28	9	of	of	ADP
ertr-554	28	10	sticking	stick	VERB
ertr-554	28	11	to	to	ADP
ertr-554	28	12	one	one	NUM
ertr-554	28	13	brand	brand	NOUN
ertr-554	28	14	for	for	ADP
ertr-554	28	15	hotel	hotel	NOUN
ertr-554	28	16	booking	booking	NOUN
ertr-554	28	17	either	either	CCONJ
ertr-554	28	18	from	from	ADP
ertr-554	28	19	websites	website	NOUN
ertr-554	28	20	or	or	CCONJ
ertr-554	28	21	apps	app	NOUN
ertr-554	28	22	as	as	ADP
ertr-554	28	23	brand	brand	NOUN
ertr-554	28	24	viscosity	viscosity	NOUN
ertr-554	28	25	.	.	PUNCT
ertr-554	29	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	30	1	e	e	X
ertr-554	30	2	-	-	NOUN
ertr-554	30	3	review	review	NOUN
ertr-554	30	4	of	of	ADP
ertr-554	30	5	tourism	tourism	NOUN
ertr-554	30	6	research	research	NOUN
ertr-554	30	7	(	(	PUNCT
ertr-554	30	8	ertr	ertr	NOUN
ertr-554	30	9	)	)	PUNCT
ertr-554	30	10	,	,	PUNCT
ertr-554	30	11	vol	vol	NOUN
ertr-554	30	12	.	.	PROPN
ertr-554	30	13	17	17	NUM
ertr-554	30	14	,	,	PUNCT
ertr-554	30	15	no	no	INTJ
ertr-554	30	16	.	.	NOUN
ertr-554	30	17	5	5	NUM
ertr-554	30	18	,	,	PUNCT
ertr-554	30	19	2020	2020	NUM
ertr-554	30	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-554	31	1	699	699	NUM
ertr-554	31	2	knowing	know	VERB
ertr-554	31	3	the	the	DET
ertr-554	31	4	role	role	NOUN
ertr-554	31	5	of	of	ADP
ertr-554	31	6	brand	brand	NOUN
ertr-554	31	7	viscosity	viscosity	NOUN
ertr-554	31	8	across	across	ADP
ertr-554	31	9	desktop	desktop	NOUN
ertr-554	31	10	and	and	CCONJ
ertr-554	31	11	mobile	mobile	NOUN
ertr-554	31	12	platforms	platform	NOUN
ertr-554	31	13	in	in	ADP
ertr-554	31	14	mobile	mobile	ADJ
ertr-554	31	15	tourism	tourism	NOUN
ertr-554	31	16	context	context	NOUN
ertr-554	31	17	would	would	AUX
ertr-554	31	18	fulfil	fulfil	VERB
ertr-554	31	19	both	both	CCONJ
ertr-554	31	20	theoretical	theoretical	ADJ
ertr-554	31	21	and	and	CCONJ
ertr-554	31	22	practical	practical	ADJ
ertr-554	31	23	needs	need	NOUN
ertr-554	31	24	.	.	PUNCT
ertr-554	32	1	the	the	DET
ertr-554	32	2	present	present	ADJ
ertr-554	32	3	study	study	NOUN
ertr-554	32	4	developed	develop	VERB
ertr-554	32	5	a	a	DET
ertr-554	32	6	conceptual	conceptual	ADJ
ertr-554	32	7	framework	framework	NOUN
ertr-554	32	8	considering	consider	VERB
ertr-554	32	9	the	the	DET
ertr-554	32	10	predicting	predicting	NOUN
ertr-554	32	11	effects	effect	NOUN
ertr-554	32	12	of	of	ADP
ertr-554	32	13	habit	habit	NOUN
ertr-554	32	14	and	and	CCONJ
ertr-554	32	15	switching	switch	VERB
ertr-554	32	16	cost	cost	NOUN
ertr-554	32	17	on	on	ADP
ertr-554	32	18	app	app	NOUN
ertr-554	32	19	loyalty	loyalty	NOUN
ertr-554	32	20	,	,	PUNCT
ertr-554	32	21	together	together	ADV
ertr-554	32	22	with	with	ADP
ertr-554	32	23	satisfaction	satisfaction	NOUN
ertr-554	32	24	.	.	PUNCT
ertr-554	33	1	additionally	additionally	ADV
ertr-554	33	2	,	,	PUNCT
ertr-554	33	3	the	the	DET
ertr-554	33	4	moderating	moderate	VERB
ertr-554	33	5	effect	effect	NOUN
ertr-554	33	6	of	of	ADP
ertr-554	33	7	brand	brand	NOUN
ertr-554	33	8	viscosity	viscosity	NOUN
ertr-554	33	9	on	on	ADP
ertr-554	33	10	the	the	DET
ertr-554	33	11	proposed	propose	VERB
ertr-554	33	12	model	model	NOUN
ertr-554	33	13	was	be	AUX
ertr-554	33	14	examined	examine	VERB
ertr-554	33	15	and	and	CCONJ
ertr-554	33	16	discussed	discuss	VERB
ertr-554	33	17	.	.	PUNCT
ertr-554	34	1	literature	literature	NOUN
ertr-554	34	2	review	review	NOUN
ertr-554	34	3	owing	owe	VERB
ertr-554	34	4	to	to	ADP
ertr-554	34	5	the	the	DET
ertr-554	34	6	importance	importance	NOUN
ertr-554	34	7	of	of	ADP
ertr-554	34	8	customer	customer	NOUN
ertr-554	34	9	loyalty	loyalty	NOUN
ertr-554	34	10	in	in	ADP
ertr-554	34	11	e	e	NOUN
ertr-554	34	12	-	-	NOUN
ertr-554	34	13	commerce	commerce	ADJ
ertr-554	34	14	,	,	PUNCT
ertr-554	34	15	extensive	extensive	ADJ
ertr-554	34	16	research	research	NOUN
ertr-554	34	17	has	have	AUX
ertr-554	34	18	been	be	AUX
ertr-554	34	19	conducted	conduct	VERB
ertr-554	34	20	on	on	ADP
ertr-554	34	21	its	its	PRON
ertr-554	34	22	antecedents	antecedent	NOUN
ertr-554	34	23	(	(	PUNCT
ertr-554	34	24	pereira	pereira	PROPN
ertr-554	34	25	et	et	PROPN
ertr-554	34	26	al	al	PROPN
ertr-554	34	27	.	.	PROPN
ertr-554	34	28	,	,	PUNCT
ertr-554	34	29	2016	2016	NUM
ertr-554	34	30	)	)	PUNCT
ertr-554	34	31	.	.	PUNCT
ertr-554	35	1	recent	recent	ADJ
ertr-554	35	2	e	e	NOUN
ertr-554	35	3	-	-	ADJ
ertr-554	35	4	tourism	tourism	NOUN
ertr-554	35	5	research	research	NOUN
ertr-554	35	6	has	have	AUX
ertr-554	35	7	proven	prove	VERB
ertr-554	35	8	that	that	DET
ertr-554	35	9	website	website	NOUN
ertr-554	35	10	satisfaction	satisfaction	NOUN
ertr-554	35	11	is	be	AUX
ertr-554	35	12	positively	positively	ADV
ertr-554	35	13	related	relate	VERB
ertr-554	35	14	to	to	ADP
ertr-554	35	15	website	website	NOUN
ertr-554	35	16	loyalty	loyalty	NOUN
ertr-554	35	17	and	and	CCONJ
ertr-554	35	18	mediates	mediate	VERB
ertr-554	35	19	the	the	DET
ertr-554	35	20	relationships	relationship	NOUN
ertr-554	35	21	between	between	ADP
ertr-554	35	22	other	other	ADJ
ertr-554	35	23	variables	variable	NOUN
ertr-554	35	24	and	and	CCONJ
ertr-554	35	25	loyalty	loyalty	NOUN
ertr-554	35	26	(	(	PUNCT
ertr-554	35	27	pereira	pereira	PROPN
ertr-554	35	28	et	et	PROPN
ertr-554	35	29	al	al	PROPN
ertr-554	35	30	.	.	PROPN
ertr-554	35	31	,	,	PUNCT
ertr-554	35	32	2016	2016	NUM
ertr-554	35	33	)	)	PUNCT
ertr-554	35	34	.	.	PUNCT
ertr-554	36	1	despite	despite	SCONJ
ertr-554	36	2	the	the	DET
ertr-554	36	3	relatively	relatively	ADV
ertr-554	36	4	fewer	few	ADJ
ertr-554	36	5	efforts	effort	NOUN
ertr-554	36	6	to	to	ADP
ertr-554	36	7	mobile	mobile	VERB
ertr-554	36	8	app	app	NOUN
ertr-554	36	9	loyalty	loyalty	NOUN
ertr-554	36	10	when	when	SCONJ
ertr-554	36	11	compared	compare	VERB
ertr-554	36	12	to	to	ADP
ertr-554	36	13	website	website	NOUN
ertr-554	36	14	loyalty	loyalty	NOUN
ertr-554	36	15	,	,	PUNCT
ertr-554	36	16	emerging	emerge	VERB
ertr-554	36	17	studies	study	NOUN
ertr-554	36	18	have	have	AUX
ertr-554	36	19	offered	offer	VERB
ertr-554	36	20	some	some	DET
ertr-554	36	21	valuable	valuable	ADJ
ertr-554	36	22	empirical	empirical	ADJ
ertr-554	36	23	support	support	NOUN
ertr-554	36	24	(	(	PUNCT
ertr-554	36	25	ozturk	ozturk	NOUN
ertr-554	36	26	et	et	PROPN
ertr-554	36	27	al	al	PROPN
ertr-554	36	28	.	.	PROPN
ertr-554	36	29	,	,	PUNCT
ertr-554	36	30	2016	2016	NUM
ertr-554	36	31	;	;	PUNCT
ertr-554	36	32	wu	wu	PROPN
ertr-554	36	33	,	,	PUNCT
ertr-554	36	34	law	law	NOUN
ertr-554	36	35	,	,	PUNCT
ertr-554	36	36	&	&	CCONJ
ertr-554	36	37	liu	liu	PROPN
ertr-554	36	38	,	,	PUNCT
ertr-554	36	39	2018	2018	NUM
ertr-554	36	40	)	)	PUNCT
ertr-554	36	41	.	.	PUNCT
ertr-554	37	1	wu	wu	PROPN
ertr-554	37	2	et	et	PROPN
ertr-554	37	3	al	al	PROPN
ertr-554	37	4	.	.	PROPN
ertr-554	38	1	(	(	PUNCT
ertr-554	38	2	2018	2018	NUM
ertr-554	38	3	)	)	PUNCT
ertr-554	38	4	evidenced	evidence	VERB
ertr-554	38	5	the	the	DET
ertr-554	38	6	positive	positive	ADJ
ertr-554	38	7	predicting	predicting	NOUN
ertr-554	38	8	effect	effect	NOUN
ertr-554	38	9	of	of	ADP
ertr-554	38	10	app	app	NOUN
ertr-554	38	11	satisfaction	satisfaction	NOUN
ertr-554	38	12	on	on	ADP
ertr-554	38	13	app	app	PROPN
ertr-554	38	14	loyalty	loyalty	NOUN
ertr-554	38	15	,	,	PUNCT
ertr-554	38	16	which	which	PRON
ertr-554	38	17	is	be	AUX
ertr-554	38	18	in	in	ADP
ertr-554	38	19	alignment	alignment	NOUN
ertr-554	38	20	with	with	ADP
ertr-554	38	21	the	the	DET
ertr-554	38	22	studies	study	NOUN
ertr-554	38	23	on	on	ADP
ertr-554	38	24	website	website	NOUN
ertr-554	38	25	loyalty	loyalty	NOUN
ertr-554	38	26	.	.	PUNCT
ertr-554	39	1	online	online	ADJ
ertr-554	39	2	consumer	consumer	NOUN
ertr-554	39	3	’s	’s	PART
ertr-554	39	4	loyalty	loyalty	NOUN
ertr-554	39	5	toward	toward	ADP
ertr-554	39	6	a	a	DET
ertr-554	39	7	mobile	mobile	ADJ
ertr-554	39	8	app	app	NOUN
ertr-554	39	9	also	also	ADV
ertr-554	39	10	depends	depend	VERB
ertr-554	39	11	on	on	ADP
ertr-554	39	12	their	their	PRON
ertr-554	39	13	satisfaction	satisfaction	NOUN
ertr-554	39	14	toward	toward	ADP
ertr-554	39	15	the	the	DET
ertr-554	39	16	app	app	NOUN
ertr-554	39	17	.	.	PUNCT
ertr-554	40	1	in	in	ADP
ertr-554	40	2	this	this	DET
ertr-554	40	3	current	current	ADJ
ertr-554	40	4	research	research	NOUN
ertr-554	40	5	,	,	PUNCT
ertr-554	40	6	app	app	PROPN
ertr-554	40	7	satisfaction	satisfaction	NOUN
ertr-554	40	8	refers	refer	VERB
ertr-554	40	9	to	to	ADP
ertr-554	40	10	positive	positive	ADJ
ertr-554	40	11	mobile	mobile	ADJ
ertr-554	40	12	purchasing	purchasing	NOUN
ertr-554	40	13	experience	experience	NOUN
ertr-554	40	14	and	and	CCONJ
ertr-554	40	15	the	the	DET
ertr-554	40	16	extent	extent	NOUN
ertr-554	40	17	to	to	PART
ertr-554	40	18	which	which	PRON
ertr-554	40	19	a	a	DET
ertr-554	40	20	mobile	mobile	ADJ
ertr-554	40	21	booker	booker	NOUN
ertr-554	40	22	believes	believe	VERB
ertr-554	40	23	the	the	DET
ertr-554	40	24	experience	experience	NOUN
ertr-554	40	25	via	via	ADP
ertr-554	40	26	a	a	DET
ertr-554	40	27	mobile	mobile	ADJ
ertr-554	40	28	app	app	NOUN
ertr-554	40	29	meets	meet	VERB
ertr-554	40	30	his	his	PRON
ertr-554	40	31	/	/	SYM
ertr-554	40	32	her	her	PRON
ertr-554	40	33	requirements	requirement	NOUN
ertr-554	40	34	,	,	PUNCT
ertr-554	40	35	while	while	SCONJ
ertr-554	40	36	app	app	NOUN
ertr-554	40	37	loyalty	loyalty	NOUN
ertr-554	40	38	represents	represent	VERB
ertr-554	40	39	a	a	DET
ertr-554	40	40	mobile	mobile	ADJ
ertr-554	40	41	booker	booker	NOUN
ertr-554	40	42	’s	’s	PART
ertr-554	40	43	favourable	favourable	ADJ
ertr-554	40	44	attitude	attitude	NOUN
ertr-554	40	45	and	and	CCONJ
ertr-554	40	46	reusing	reuse	VERB
ertr-554	40	47	intention	intention	NOUN
ertr-554	40	48	toward	toward	ADP
ertr-554	40	49	a	a	DET
ertr-554	40	50	certain	certain	ADJ
ertr-554	40	51	app	app	NOUN
ertr-554	40	52	over	over	ADP
ertr-554	40	53	time	time	NOUN
ertr-554	40	54	.	.	PUNCT
ertr-554	41	1	based	base	VERB
ertr-554	41	2	on	on	ADP
ertr-554	41	3	the	the	DET
ertr-554	41	4	literature	literature	PROPN
ertr-554	41	5	review	review	NOUN
ertr-554	41	6	,	,	PUNCT
ertr-554	41	7	we	we	PRON
ertr-554	41	8	have	have	VERB
ertr-554	41	9	the	the	DET
ertr-554	41	10	following	follow	VERB
ertr-554	41	11	hypothesis	hypothesis	NOUN
ertr-554	41	12	:	:	PUNCT
ertr-554	41	13	h1	h1	PROPN
ertr-554	41	14	:	:	PUNCT
ertr-554	41	15	app	app	PROPN
ertr-554	41	16	satisfaction	satisfaction	NOUN
ertr-554	41	17	is	be	AUX
ertr-554	41	18	positively	positively	ADV
ertr-554	41	19	related	relate	VERB
ertr-554	41	20	to	to	ADP
ertr-554	41	21	app	app	NOUN
ertr-554	41	22	loyalty	loyalty	NOUN
ertr-554	41	23	.	.	PUNCT
ertr-554	42	1	prior	prior	ADJ
ertr-554	42	2	research	research	NOUN
ertr-554	42	3	has	have	AUX
ertr-554	42	4	largely	largely	ADV
ertr-554	42	5	documented	document	VERB
ertr-554	42	6	the	the	DET
ertr-554	42	7	influence	influence	NOUN
ertr-554	42	8	of	of	ADP
ertr-554	42	9	habit	habit	NOUN
ertr-554	42	10	on	on	ADP
ertr-554	42	11	consumer	consumer	NOUN
ertr-554	42	12	satisfaction	satisfaction	NOUN
ertr-554	42	13	and	and	CCONJ
ertr-554	42	14	the	the	DET
ertr-554	42	15	mediating	mediate	VERB
ertr-554	42	16	effect	effect	NOUN
ertr-554	42	17	of	of	ADP
ertr-554	42	18	satisfaction	satisfaction	NOUN
ertr-554	42	19	on	on	ADP
ertr-554	42	20	the	the	DET
ertr-554	42	21	link	link	NOUN
ertr-554	42	22	of	of	ADP
ertr-554	42	23	habit	habit	NOUN
ertr-554	42	24	and	and	CCONJ
ertr-554	42	25	loyalty	loyalty	NOUN
ertr-554	42	26	(	(	PUNCT
ertr-554	42	27	khalifa	khalifa	PROPN
ertr-554	42	28	&	&	CCONJ
ertr-554	42	29	liu	liu	PROPN
ertr-554	42	30	,	,	PUNCT
ertr-554	42	31	2007	2007	NUM
ertr-554	42	32	;	;	PUNCT
ertr-554	42	33	pereira	pereira	PROPN
ertr-554	42	34	et	et	PROPN
ertr-554	42	35	al	al	PROPN
ertr-554	42	36	.	.	PROPN
ertr-554	42	37	,	,	PUNCT
ertr-554	42	38	2016	2016	NUM
ertr-554	42	39	)	)	PUNCT
ertr-554	42	40	.	.	PUNCT
ertr-554	43	1	these	these	DET
ertr-554	43	2	studies	study	NOUN
ertr-554	43	3	contend	contend	VERB
ertr-554	43	4	that	that	SCONJ
ertr-554	43	5	people	people	NOUN
ertr-554	43	6	tend	tend	VERB
ertr-554	43	7	to	to	PART
ertr-554	43	8	be	be	AUX
ertr-554	43	9	more	more	ADV
ertr-554	43	10	satisfied	satisfied	ADJ
ertr-554	43	11	with	with	ADP
ertr-554	43	12	an	an	DET
ertr-554	43	13	online	online	ADJ
ertr-554	43	14	shopping	shopping	NOUN
ertr-554	43	15	platform	platform	NOUN
ertr-554	43	16	if	if	SCONJ
ertr-554	43	17	he	he	PRON
ertr-554	43	18	/	/	PUNCT
ertr-554	43	19	she	she	PRON
ertr-554	43	20	has	have	VERB
ertr-554	43	21	the	the	DET
ertr-554	43	22	habit	habit	NOUN
ertr-554	43	23	of	of	ADP
ertr-554	43	24	online	online	ADJ
ertr-554	43	25	purchasing	purchasing	NOUN
ertr-554	43	26	.	.	PUNCT
ertr-554	44	1	however	however	ADV
ertr-554	44	2	,	,	PUNCT
ertr-554	44	3	it	it	PRON
ertr-554	44	4	should	should	AUX
ertr-554	44	5	be	be	AUX
ertr-554	44	6	noted	note	VERB
ertr-554	44	7	that	that	SCONJ
ertr-554	44	8	,	,	PUNCT
ertr-554	44	9	the	the	DET
ertr-554	44	10	formation	formation	NOUN
ertr-554	44	11	of	of	ADP
ertr-554	44	12	habit	habit	NOUN
ertr-554	44	13	is	be	AUX
ertr-554	44	14	a	a	DET
ertr-554	44	15	developmental	developmental	ADJ
ertr-554	44	16	outcome	outcome	NOUN
ertr-554	44	17	of	of	ADP
ertr-554	44	18	satisfactory	satisfactory	ADJ
ertr-554	44	19	experiences	experience	NOUN
ertr-554	44	20	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-554	44	21	e	e	NOUN
ertr-554	44	22	-	-	NOUN
ertr-554	44	23	review	review	NOUN
ertr-554	44	24	of	of	ADP
ertr-554	44	25	tourism	tourism	NOUN
ertr-554	44	26	research	research	NOUN
ertr-554	44	27	(	(	PUNCT
ertr-554	44	28	ertr	ertr	NOUN
ertr-554	44	29	)	)	PUNCT
ertr-554	44	30	,	,	PUNCT
ertr-554	44	31	vol	vol	NOUN
ertr-554	44	32	.	.	PROPN
ertr-554	44	33	17	17	NUM
ertr-554	44	34	,	,	PUNCT
ertr-554	44	35	no	no	INTJ
ertr-554	44	36	.	.	NOUN
ertr-554	44	37	5	5	NUM
ertr-554	44	38	,	,	PUNCT
ertr-554	44	39	2020	2020	NUM
ertr-554	44	40	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	44	41	700	700	NUM
ertr-554	44	42	(	(	PUNCT
ertr-554	44	43	aarts	aart	NOUN
ertr-554	44	44	,	,	PUNCT
ertr-554	44	45	verplanken	verplanken	VERB
ertr-554	44	46	,	,	PUNCT
ertr-554	44	47	&	&	CCONJ
ertr-554	44	48	van	van	PROPN
ertr-554	44	49	knippenberg	knippenberg	PROPN
ertr-554	44	50	,	,	PUNCT
ertr-554	44	51	1998	1998	NUM
ertr-554	44	52	)	)	PUNCT
ertr-554	44	53	.	.	PUNCT
ertr-554	45	1	a	a	DET
ertr-554	45	2	consumer	consumer	NOUN
ertr-554	45	3	’s	’s	PART
ertr-554	45	4	shopping	shopping	NOUN
ertr-554	45	5	habit	habit	NOUN
ertr-554	45	6	actually	actually	ADV
ertr-554	45	7	reflects	reflect	VERB
ertr-554	45	8	his	his	PRON
ertr-554	45	9	/	/	SYM
ertr-554	45	10	her	her	PRON
ertr-554	45	11	history	history	NOUN
ertr-554	45	12	of	of	ADP
ertr-554	45	13	interacting	interact	VERB
ertr-554	45	14	with	with	ADP
ertr-554	45	15	service	service	NOUN
ertr-554	45	16	suppliers	supplier	NOUN
ertr-554	45	17	.	.	PUNCT
ertr-554	46	1	satisfactory	satisfactory	ADJ
ertr-554	46	2	purchasing	purchasing	NOUN
ertr-554	46	3	experience	experience	NOUN
ertr-554	46	4	generates	generate	VERB
ertr-554	46	5	favourable	favourable	ADJ
ertr-554	46	6	feelings	feeling	NOUN
ertr-554	46	7	toward	toward	ADP
ertr-554	46	8	the	the	DET
ertr-554	46	9	purchasing	purchasing	NOUN
ertr-554	46	10	actions	action	NOUN
ertr-554	46	11	,	,	PUNCT
ertr-554	46	12	thus	thus	ADV
ertr-554	46	13	increasing	increase	VERB
ertr-554	46	14	the	the	DET
ertr-554	46	15	tendency	tendency	NOUN
ertr-554	46	16	to	to	PART
ertr-554	46	17	become	become	VERB
ertr-554	46	18	a	a	DET
ertr-554	46	19	shopping	shopping	NOUN
ertr-554	46	20	routine	routine	NOUN
ertr-554	46	21	-	-	PUNCT
ertr-554	46	22	habit	habit	NOUN
ertr-554	46	23	(	(	PUNCT
ertr-554	46	24	hsiao	hsiao	PROPN
ertr-554	46	25	et	et	PROPN
ertr-554	46	26	al	al	PROPN
ertr-554	46	27	.	.	PROPN
ertr-554	46	28	,	,	PUNCT
ertr-554	46	29	2016	2016	NUM
ertr-554	46	30	)	)	PUNCT
ertr-554	46	31	.	.	PUNCT
ertr-554	47	1	the	the	DET
ertr-554	47	2	arguments	argument	NOUN
ertr-554	47	3	presented	present	VERB
ertr-554	47	4	formulate	formulate	VERB
ertr-554	47	5	the	the	DET
ertr-554	47	6	following	follow	VERB
ertr-554	47	7	hypothesis	hypothesis	NOUN
ertr-554	47	8	:	:	PUNCT
ertr-554	47	9	h2	h2	NOUN
ertr-554	47	10	:	:	PUNCT
ertr-554	47	11	app	app	PROPN
ertr-554	47	12	satisfaction	satisfaction	NOUN
ertr-554	47	13	is	be	AUX
ertr-554	47	14	positively	positively	ADV
ertr-554	47	15	related	relate	VERB
ertr-554	47	16	to	to	ADP
ertr-554	47	17	habit	habit	NOUN
ertr-554	47	18	.	.	PUNCT
ertr-554	48	1	it	it	PRON
ertr-554	48	2	is	be	AUX
ertr-554	48	3	likely	likely	ADJ
ertr-554	48	4	to	to	PART
ertr-554	48	5	form	form	VERB
ertr-554	48	6	a	a	DET
ertr-554	48	7	habit	habit	NOUN
ertr-554	48	8	with	with	ADP
ertr-554	48	9	our	our	PRON
ertr-554	48	10	personal	personal	ADJ
ertr-554	48	11	smartphone	smartphone	NOUN
ertr-554	48	12	in	in	ADP
ertr-554	48	13	the	the	DET
ertr-554	48	14	context	context	NOUN
ertr-554	48	15	of	of	ADP
ertr-554	48	16	purchasing	purchase	VERB
ertr-554	48	17	via	via	ADP
ertr-554	48	18	mobile	mobile	ADJ
ertr-554	48	19	apps	app	NOUN
ertr-554	48	20	,	,	PUNCT
ertr-554	48	21	as	as	SCONJ
ertr-554	48	22	smartphone	smartphone	NOUN
ertr-554	48	23	has	have	AUX
ertr-554	48	24	become	become	VERB
ertr-554	48	25	an	an	DET
ertr-554	48	26	integral	integral	ADJ
ertr-554	48	27	of	of	ADP
ertr-554	48	28	daily	daily	ADJ
ertr-554	48	29	life	life	NOUN
ertr-554	48	30	in	in	ADP
ertr-554	48	31	this	this	DET
ertr-554	48	32	mobile	mobile	ADJ
ertr-554	48	33	internet	internet	NOUN
ertr-554	48	34	world	world	NOUN
ertr-554	48	35	.	.	PUNCT
ertr-554	49	1	in	in	ADP
ertr-554	49	2	the	the	DET
ertr-554	49	3	digital	digital	ADJ
ertr-554	49	4	marketing	marketing	NOUN
ertr-554	49	5	literature	literature	NOUN
ertr-554	49	6	,	,	PUNCT
ertr-554	49	7	a	a	DET
ertr-554	49	8	number	number	NOUN
ertr-554	49	9	of	of	ADP
ertr-554	49	10	studies	study	NOUN
ertr-554	49	11	have	have	AUX
ertr-554	49	12	demonstrated	demonstrate	VERB
ertr-554	49	13	that	that	DET
ertr-554	49	14	habit	habit	NOUN
ertr-554	49	15	is	be	AUX
ertr-554	49	16	a	a	DET
ertr-554	49	17	crucial	crucial	ADJ
ertr-554	49	18	factor	factor	NOUN
ertr-554	49	19	in	in	ADP
ertr-554	49	20	predicting	predict	VERB
ertr-554	49	21	customer	customer	NOUN
ertr-554	49	22	loyalty	loyalty	NOUN
ertr-554	49	23	(	(	PUNCT
ertr-554	49	24	hsiao	hsiao	PROPN
ertr-554	49	25	et	et	PROPN
ertr-554	49	26	al	al	PROPN
ertr-554	49	27	.	.	PROPN
ertr-554	49	28	,	,	PUNCT
ertr-554	49	29	2016	2016	NUM
ertr-554	49	30	;	;	PUNCT
ertr-554	49	31	khalifa	khalifa	PROPN
ertr-554	49	32	&	&	CCONJ
ertr-554	49	33	liu	liu	PROPN
ertr-554	49	34	,	,	PUNCT
ertr-554	49	35	2007	2007	NUM
ertr-554	49	36	)	)	PUNCT
ertr-554	49	37	.	.	PUNCT
ertr-554	50	1	mobile	mobile	ADJ
ertr-554	50	2	bookers	booker	NOUN
ertr-554	50	3	tend	tend	VERB
ertr-554	50	4	to	to	PART
ertr-554	50	5	purchase	purchase	VERB
ertr-554	50	6	via	via	ADP
ertr-554	50	7	apps	app	NOUN
ertr-554	50	8	based	base	VERB
ertr-554	50	9	on	on	ADP
ertr-554	50	10	their	their	PRON
ertr-554	50	11	habits	habit	NOUN
ertr-554	50	12	to	to	PART
ertr-554	50	13	save	save	VERB
ertr-554	50	14	the	the	DET
ertr-554	50	15	cost	cost	NOUN
ertr-554	50	16	of	of	ADP
ertr-554	50	17	thinking	thinking	NOUN
ertr-554	50	18	and	and	CCONJ
ertr-554	50	19	to	to	PART
ertr-554	50	20	minimize	minimize	VERB
ertr-554	50	21	the	the	DET
ertr-554	50	22	searching	search	VERB
ertr-554	50	23	efforts	effort	NOUN
ertr-554	50	24	,	,	PUNCT
ertr-554	50	25	particularly	particularly	ADV
ertr-554	50	26	when	when	SCONJ
ertr-554	50	27	they	they	PRON
ertr-554	50	28	are	be	AUX
ertr-554	50	29	under	under	ADP
ertr-554	50	30	time	time	NOUN
ertr-554	50	31	pressure	pressure	NOUN
ertr-554	50	32	(	(	PUNCT
ertr-554	50	33	pereira	pereira	PROPN
ertr-554	50	34	et	et	PROPN
ertr-554	50	35	al	al	PROPN
ertr-554	50	36	.	.	PROPN
ertr-554	50	37	,	,	PUNCT
ertr-554	50	38	2016	2016	NUM
ertr-554	50	39	)	)	PUNCT
ertr-554	50	40	.	.	PUNCT
ertr-554	51	1	thus	thus	ADV
ertr-554	51	2	,	,	PUNCT
ertr-554	51	3	the	the	DET
ertr-554	51	4	habit	habit	NOUN
ertr-554	51	5	of	of	ADP
ertr-554	51	6	using	use	VERB
ertr-554	51	7	a	a	DET
ertr-554	51	8	certain	certain	ADJ
ertr-554	51	9	app	app	NOUN
ertr-554	51	10	is	be	AUX
ertr-554	51	11	likely	likely	ADJ
ertr-554	51	12	to	to	PART
ertr-554	51	13	have	have	VERB
ertr-554	51	14	a	a	DET
ertr-554	51	15	positive	positive	ADJ
ertr-554	51	16	influence	influence	NOUN
ertr-554	51	17	on	on	ADP
ertr-554	51	18	app	app	NOUN
ertr-554	51	19	loyalty	loyalty	NOUN
ertr-554	51	20	.	.	PUNCT
ertr-554	52	1	in	in	ADP
ertr-554	52	2	accordance	accordance	NOUN
ertr-554	52	3	with	with	ADP
ertr-554	52	4	the	the	DET
ertr-554	52	5	above	above	ADJ
ertr-554	52	6	reasoning	reasoning	NOUN
ertr-554	52	7	,	,	PUNCT
ertr-554	52	8	we	we	PRON
ertr-554	52	9	propose	propose	VERB
ertr-554	52	10	the	the	DET
ertr-554	52	11	following	follow	VERB
ertr-554	52	12	hypothesis	hypothesis	NOUN
ertr-554	52	13	:	:	PUNCT
ertr-554	52	14	h3	h3	NOUN
ertr-554	52	15	:	:	PUNCT
ertr-554	52	16	habit	habit	NOUN
ertr-554	52	17	is	be	AUX
ertr-554	52	18	positively	positively	ADV
ertr-554	52	19	related	relate	VERB
ertr-554	52	20	to	to	ADP
ertr-554	52	21	app	app	NOUN
ertr-554	52	22	loyalty	loyalty	NOUN
ertr-554	52	23	.	.	PUNCT
ertr-554	53	1	switching	switch	VERB
ertr-554	53	2	costs	cost	NOUN
ertr-554	53	3	refer	refer	VERB
ertr-554	53	4	to	to	ADP
ertr-554	53	5	the	the	DET
ertr-554	53	6	costs	cost	NOUN
ertr-554	53	7	incurred	incur	VERB
ertr-554	53	8	when	when	SCONJ
ertr-554	53	9	a	a	DET
ertr-554	53	10	customer	customer	NOUN
ertr-554	53	11	switches	switch	VERB
ertr-554	53	12	from	from	ADP
ertr-554	53	13	one	one	NUM
ertr-554	53	14	supplier	supplier	NOUN
ertr-554	53	15	to	to	ADP
ertr-554	53	16	another	another	PRON
ertr-554	53	17	(	(	PUNCT
ertr-554	53	18	kim	kim	PROPN
ertr-554	53	19	,	,	PUNCT
ertr-554	53	20	kliger	kliger	PROPN
ertr-554	53	21	,	,	PUNCT
ertr-554	53	22	&	&	CCONJ
ertr-554	53	23	vale	vale	NOUN
ertr-554	53	24	,	,	PUNCT
ertr-554	53	25	2003	2003	NUM
ertr-554	53	26	)	)	PUNCT
ertr-554	53	27	.	.	PUNCT
ertr-554	54	1	as	as	SCONJ
ertr-554	54	2	the	the	DET
ertr-554	54	3	perceptions	perception	NOUN
ertr-554	54	4	of	of	ADP
ertr-554	54	5	switching	switch	VERB
ertr-554	54	6	costs	cost	NOUN
ertr-554	54	7	are	be	AUX
ertr-554	54	8	based	base	VERB
ertr-554	54	9	on	on	ADP
ertr-554	54	10	financial	financial	ADJ
ertr-554	54	11	and	and	CCONJ
ertr-554	54	12	psychological	psychological	ADJ
ertr-554	54	13	effort	effort	NOUN
ertr-554	54	14	involved	involve	VERB
ertr-554	54	15	in	in	ADP
ertr-554	54	16	using	use	VERB
ertr-554	54	17	a	a	DET
ertr-554	54	18	new	new	ADJ
ertr-554	54	19	service	service	NOUN
ertr-554	54	20	/	/	SYM
ertr-554	54	21	product	product	NOUN
ertr-554	54	22	,	,	PUNCT
ertr-554	54	23	switching	switch	VERB
ertr-554	54	24	cost	cost	NOUN
ertr-554	54	25	thus	thus	ADV
ertr-554	54	26	can	can	AUX
ertr-554	54	27	increase	increase	VERB
ertr-554	54	28	the	the	DET
ertr-554	54	29	possibility	possibility	NOUN
ertr-554	54	30	to	to	PART
ertr-554	54	31	continually	continually	ADV
ertr-554	54	32	use	use	VERB
ertr-554	54	33	a	a	DET
ertr-554	54	34	certain	certain	ADJ
ertr-554	54	35	service	service	NOUN
ertr-554	54	36	/	/	SYM
ertr-554	54	37	product	product	NOUN
ertr-554	54	38	and	and	CCONJ
ertr-554	54	39	to	to	PART
ertr-554	54	40	become	become	VERB
ertr-554	54	41	a	a	DET
ertr-554	54	42	routine	routine	ADJ
ertr-554	54	43	(	(	PUNCT
ertr-554	54	44	deng	deng	PROPN
ertr-554	54	45	et	et	PROPN
ertr-554	54	46	al	al	PROPN
ertr-554	54	47	.	.	PROPN
ertr-554	54	48	,	,	PUNCT
ertr-554	54	49	2010	2010	NUM
ertr-554	54	50	)	)	PUNCT
ertr-554	54	51	.	.	PUNCT
ertr-554	55	1	although	although	SCONJ
ertr-554	55	2	most	most	ADJ
ertr-554	55	3	of	of	ADP
ertr-554	55	4	the	the	DET
ertr-554	55	5	prior	prior	ADJ
ertr-554	55	6	research	research	NOUN
ertr-554	55	7	contended	contend	VERB
ertr-554	55	8	a	a	DET
ertr-554	55	9	positive	positive	ADJ
ertr-554	55	10	influence	influence	NOUN
ertr-554	55	11	of	of	ADP
ertr-554	55	12	habit	habit	NOUN
ertr-554	55	13	on	on	ADP
ertr-554	55	14	switching	switch	VERB
ertr-554	55	15	cost	cost	NOUN
ertr-554	55	16	,	,	PUNCT
ertr-554	55	17	this	this	DET
ertr-554	55	18	study	study	NOUN
ertr-554	55	19	argued	argue	VERB
ertr-554	55	20	and	and	CCONJ
ertr-554	55	21	proposed	propose	VERB
ertr-554	55	22	that	that	SCONJ
ertr-554	55	23	a	a	DET
ertr-554	55	24	high	high	ADJ
ertr-554	55	25	perceived	perceive	VERB
ertr-554	55	26	switching	switching	NOUN
ertr-554	55	27	cost	cost	NOUN
ertr-554	55	28	may	may	AUX
ertr-554	55	29	also	also	ADV
ertr-554	55	30	lead	lead	VERB
ertr-554	55	31	to	to	ADP
ertr-554	55	32	habitual	habitual	ADJ
ertr-554	55	33	actions	action	NOUN
ertr-554	55	34	,	,	PUNCT
ertr-554	55	35	as	as	SCONJ
ertr-554	55	36	the	the	DET
ertr-554	55	37	formation	formation	NOUN
ertr-554	55	38	of	of	ADP
ertr-554	55	39	habit	habit	NOUN
ertr-554	55	40	is	be	AUX
ertr-554	55	41	inseparately	inseparately	ADV
ertr-554	55	42	with	with	ADP
ertr-554	55	43	people	people	NOUN
ertr-554	55	44	’s	’s	PART
ertr-554	55	45	desire	desire	NOUN
ertr-554	55	46	to	to	PART
ertr-554	55	47	minimize	minimize	VERB
ertr-554	55	48	thinking	think	VERB
ertr-554	55	49	costs	cost	NOUN
ertr-554	55	50	.	.	PUNCT
ertr-554	56	1	as	as	ADP
ertr-554	56	2	such	such	ADJ
ertr-554	56	3	,	,	PUNCT
ertr-554	56	4	we	we	PRON
ertr-554	56	5	propose	propose	VERB
ertr-554	56	6	the	the	DET
ertr-554	56	7	hypothesis	hypothesis	NOUN
ertr-554	56	8	4	4	NUM
ertr-554	56	9	as	as	SCONJ
ertr-554	56	10	follows	follow	VERB
ertr-554	56	11	:	:	PUNCT
ertr-554	56	12	h4	h4	NOUN
ertr-554	56	13	:	:	PUNCT
ertr-554	56	14	switching	switch	VERB
ertr-554	56	15	cost	cost	NOUN
ertr-554	56	16	is	be	AUX
ertr-554	56	17	positively	positively	ADV
ertr-554	56	18	related	relate	VERB
ertr-554	56	19	to	to	ADP
ertr-554	56	20	habit	habit	NOUN
ertr-554	56	21	.	.	PUNCT
ertr-554	57	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	58	1	e	e	X
ertr-554	58	2	-	-	NOUN
ertr-554	58	3	review	review	NOUN
ertr-554	58	4	of	of	ADP
ertr-554	58	5	tourism	tourism	NOUN
ertr-554	58	6	research	research	NOUN
ertr-554	58	7	(	(	PUNCT
ertr-554	58	8	ertr	ertr	NOUN
ertr-554	58	9	)	)	PUNCT
ertr-554	58	10	,	,	PUNCT
ertr-554	58	11	vol	vol	NOUN
ertr-554	58	12	.	.	PROPN
ertr-554	58	13	17	17	NUM
ertr-554	58	14	,	,	PUNCT
ertr-554	58	15	no	no	INTJ
ertr-554	58	16	.	.	NOUN
ertr-554	58	17	5	5	NUM
ertr-554	58	18	,	,	PUNCT
ertr-554	58	19	2020	2020	NUM
ertr-554	58	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-554	58	21	701	701	NUM
ertr-554	58	22	as	as	ADP
ertr-554	58	23	switching	switch	VERB
ertr-554	58	24	costs	cost	NOUN
ertr-554	58	25	make	make	VERB
ertr-554	58	26	it	it	PRON
ertr-554	58	27	costly	costly	ADJ
ertr-554	58	28	for	for	SCONJ
ertr-554	58	29	consumers	consumer	NOUN
ertr-554	58	30	to	to	PART
ertr-554	58	31	change	change	VERB
ertr-554	58	32	from	from	ADP
ertr-554	58	33	the	the	DET
ertr-554	58	34	existing	exist	VERB
ertr-554	58	35	supplier	supplier	NOUN
ertr-554	58	36	to	to	ADP
ertr-554	58	37	alternatives	alternative	NOUN
ertr-554	58	38	,	,	PUNCT
ertr-554	58	39	switching	switch	VERB
ertr-554	58	40	cost	cost	NOUN
ertr-554	58	41	can	can	AUX
ertr-554	58	42	be	be	AUX
ertr-554	58	43	an	an	DET
ertr-554	58	44	effective	effective	ADJ
ertr-554	58	45	influential	influential	ADJ
ertr-554	58	46	factor	factor	NOUN
ertr-554	58	47	to	to	ADP
ertr-554	58	48	loyalty	loyalty	NOUN
ertr-554	58	49	(	(	PUNCT
ertr-554	58	50	wang	wang	PROPN
ertr-554	58	51	,	,	PUNCT
ertr-554	58	52	wu	wu	PROPN
ertr-554	58	53	,	,	PUNCT
ertr-554	58	54	lin	lin	PROPN
ertr-554	58	55	,	,	PUNCT
ertr-554	58	56	&	&	CCONJ
ertr-554	58	57	wang	wang	PROPN
ertr-554	58	58	,	,	PUNCT
ertr-554	58	59	2011	2011	NUM
ertr-554	58	60	)	)	PUNCT
ertr-554	58	61	.	.	PUNCT
ertr-554	59	1	as	as	SCONJ
ertr-554	59	2	such	such	ADJ
ertr-554	59	3	,	,	PUNCT
ertr-554	59	4	increasing	increase	VERB
ertr-554	59	5	switching	switching	NOUN
ertr-554	59	6	costs	cost	NOUN
ertr-554	59	7	to	to	PART
ertr-554	59	8	retain	retain	VERB
ertr-554	59	9	customers	customer	NOUN
ertr-554	59	10	has	have	AUX
ertr-554	59	11	become	become	VERB
ertr-554	59	12	a	a	DET
ertr-554	59	13	crucial	crucial	ADJ
ertr-554	59	14	strategy	strategy	NOUN
ertr-554	59	15	for	for	ADP
ertr-554	59	16	industry	industry	NOUN
ertr-554	59	17	practitioners	practitioner	NOUN
ertr-554	59	18	.	.	PUNCT
ertr-554	60	1	there	there	PRON
ertr-554	60	2	have	have	AUX
ertr-554	60	3	been	be	AUX
ertr-554	60	4	substantial	substantial	ADJ
ertr-554	60	5	evidence	evidence	NOUN
ertr-554	60	6	on	on	ADP
ertr-554	60	7	the	the	DET
ertr-554	60	8	positive	positive	ADJ
ertr-554	60	9	relationship	relationship	NOUN
ertr-554	60	10	of	of	ADP
ertr-554	60	11	switching	switch	VERB
ertr-554	60	12	costs	cost	NOUN
ertr-554	60	13	on	on	ADP
ertr-554	60	14	loyalty	loyalty	NOUN
ertr-554	60	15	.	.	PUNCT
ertr-554	61	1	such	such	ADJ
ertr-554	61	2	relationship	relationship	NOUN
ertr-554	61	3	is	be	AUX
ertr-554	61	4	also	also	ADV
ertr-554	61	5	evident	evident	ADJ
ertr-554	61	6	in	in	ADP
ertr-554	61	7	the	the	DET
ertr-554	61	8	online	online	ADJ
ertr-554	61	9	context	context	NOUN
ertr-554	61	10	(	(	PUNCT
ertr-554	61	11	deng	deng	PROPN
ertr-554	61	12	et	et	PROPN
ertr-554	61	13	al	al	PROPN
ertr-554	61	14	.	.	PROPN
ertr-554	61	15	,	,	PUNCT
ertr-554	61	16	2010	2010	NUM
ertr-554	61	17	;	;	PUNCT
ertr-554	61	18	wang	wang	PROPN
ertr-554	61	19	et	et	PROPN
ertr-554	61	20	al	al	PROPN
ertr-554	61	21	.	.	PROPN
ertr-554	61	22	,	,	PUNCT
ertr-554	61	23	2011	2011	NUM
ertr-554	61	24	)	)	PUNCT
ertr-554	61	25	.	.	PUNCT
ertr-554	62	1	recent	recent	ADJ
ertr-554	62	2	research	research	NOUN
ertr-554	62	3	on	on	ADP
ertr-554	62	4	digital	digital	ADJ
ertr-554	62	5	marketing	marketing	NOUN
ertr-554	62	6	contended	contend	VERB
ertr-554	62	7	that	that	SCONJ
ertr-554	62	8	online	online	ADJ
ertr-554	62	9	switching	switching	NOUN
ertr-554	62	10	costs	cost	NOUN
ertr-554	62	11	directly	directly	ADV
ertr-554	62	12	and	and	CCONJ
ertr-554	62	13	positively	positively	ADV
ertr-554	62	14	affect	affect	VERB
ertr-554	62	15	customers	customer	NOUN
ertr-554	62	16	’	’	PART
ertr-554	62	17	loyalty	loyalty	NOUN
ertr-554	62	18	toward	toward	ADP
ertr-554	62	19	online	online	ADJ
ertr-554	62	20	service	service	NOUN
ertr-554	62	21	(	(	PUNCT
ertr-554	62	22	ghazali	ghazali	PROPN
ertr-554	62	23	,	,	PUNCT
ertr-554	62	24	nguyen	nguyen	NOUN
ertr-554	62	25	,	,	PUNCT
ertr-554	62	26	mutum	mutum	NOUN
ertr-554	62	27	,	,	PUNCT
ertr-554	62	28	&	&	CCONJ
ertr-554	62	29	mohd	mohd	PROPN
ertr-554	62	30	-	-	PUNCT
ertr-554	62	31	any	any	PROPN
ertr-554	62	32	,	,	PUNCT
ertr-554	62	33	2016	2016	NUM
ertr-554	62	34	)	)	PUNCT
ertr-554	62	35	.	.	PUNCT
ertr-554	63	1	thus	thus	ADV
ertr-554	63	2	,	,	PUNCT
ertr-554	63	3	we	we	PRON
ertr-554	63	4	propose	propose	VERB
ertr-554	63	5	the	the	DET
ertr-554	63	6	following	follow	VERB
ertr-554	63	7	hypothesis	hypothesis	NOUN
ertr-554	63	8	:	:	PUNCT
ertr-554	63	9	h5	h5	PROPN
ertr-554	63	10	:	:	PUNCT
ertr-554	63	11	switching	switch	VERB
ertr-554	63	12	cost	cost	NOUN
ertr-554	63	13	is	be	AUX
ertr-554	63	14	positively	positively	ADV
ertr-554	63	15	related	relate	VERB
ertr-554	63	16	to	to	ADP
ertr-554	63	17	app	app	NOUN
ertr-554	63	18	loyalty	loyalty	NOUN
ertr-554	63	19	.	.	PUNCT
ertr-554	64	1	in	in	ADP
ertr-554	64	2	the	the	DET
ertr-554	64	3	online	online	ADJ
ertr-554	64	4	context	context	NOUN
ertr-554	64	5	,	,	PUNCT
ertr-554	64	6	website	website	NOUN
ertr-554	64	7	viscosity	viscosity	NOUN
ertr-554	64	8	is	be	AUX
ertr-554	64	9	an	an	DET
ertr-554	64	10	important	important	ADJ
ertr-554	64	11	concept	concept	NOUN
ertr-554	64	12	,	,	PUNCT
ertr-554	64	13	which	which	PRON
ertr-554	64	14	refers	refer	VERB
ertr-554	64	15	to	to	ADP
ertr-554	64	16	the	the	DET
ertr-554	64	17	ability	ability	NOUN
ertr-554	64	18	of	of	ADP
ertr-554	64	19	an	an	DET
ertr-554	64	20	online	online	ADJ
ertr-554	64	21	platform	platform	NOUN
ertr-554	64	22	to	to	PART
ertr-554	64	23	increase	increase	VERB
ertr-554	64	24	user	user	NOUN
ertr-554	64	25	stickiness	stickiness	NOUN
ertr-554	64	26	(	(	PUNCT
ertr-554	64	27	li	li	PROPN
ertr-554	64	28	,	,	PUNCT
ertr-554	64	29	cao	cao	PROPN
ertr-554	64	30	,	,	PUNCT
ertr-554	64	31	&	&	CCONJ
ertr-554	64	32	zhang	zhang	PROPN
ertr-554	64	33	,	,	PUNCT
ertr-554	64	34	2018	2018	NUM
ertr-554	64	35	)	)	PUNCT
ertr-554	64	36	.	.	PUNCT
ertr-554	65	1	in	in	ADP
ertr-554	65	2	this	this	DET
ertr-554	65	3	study	study	NOUN
ertr-554	65	4	,	,	PUNCT
ertr-554	65	5	we	we	PRON
ertr-554	65	6	define	define	VERB
ertr-554	65	7	the	the	DET
ertr-554	65	8	condition	condition	NOUN
ertr-554	65	9	of	of	ADP
ertr-554	65	10	sticking	stick	VERB
ertr-554	65	11	to	to	ADP
ertr-554	65	12	one	one	NUM
ertr-554	65	13	specific	specific	ADJ
ertr-554	65	14	brand	brand	NOUN
ertr-554	65	15	for	for	ADP
ertr-554	65	16	online	online	ADJ
ertr-554	65	17	booking	booking	NOUN
ertr-554	65	18	as	as	ADP
ertr-554	65	19	brand	brand	NOUN
ertr-554	65	20	viscosity	viscosity	NOUN
ertr-554	65	21	.	.	PUNCT
ertr-554	66	1	according	accord	VERB
ertr-554	66	2	to	to	ADP
ertr-554	66	3	prior	prior	ADJ
ertr-554	66	4	research	research	NOUN
ertr-554	66	5	,	,	PUNCT
ertr-554	66	6	online	online	ADJ
ertr-554	66	7	user	user	NOUN
ertr-554	66	8	viscosity	viscosity	NOUN
ertr-554	66	9	generates	generate	VERB
ertr-554	66	10	high	high	ADJ
ertr-554	66	11	transfer	transfer	NOUN
ertr-554	66	12	costs	cost	NOUN
ertr-554	66	13	,	,	PUNCT
ertr-554	66	14	which	which	PRON
ertr-554	66	15	further	far	ADV
ertr-554	66	16	affects	affect	VERB
ertr-554	66	17	users	user	NOUN
ertr-554	66	18	’	’	PART
ertr-554	66	19	sensitivity	sensitivity	NOUN
ertr-554	66	20	to	to	PART
ertr-554	66	21	service	service	NOUN
ertr-554	66	22	performance	performance	NOUN
ertr-554	66	23	and	and	CCONJ
ertr-554	66	24	continuance	continuance	NOUN
ertr-554	66	25	usage	usage	NOUN
ertr-554	66	26	intention	intention	NOUN
ertr-554	66	27	(	(	PUNCT
ertr-554	66	28	li	li	PROPN
ertr-554	66	29	et	et	PROPN
ertr-554	66	30	al	al	PROPN
ertr-554	66	31	.	.	PROPN
ertr-554	66	32	,	,	PUNCT
ertr-554	66	33	2018	2018	NUM
ertr-554	66	34	)	)	PUNCT
ertr-554	66	35	.	.	PUNCT
ertr-554	67	1	thus	thus	ADV
ertr-554	67	2	,	,	PUNCT
ertr-554	67	3	the	the	DET
ertr-554	67	4	viscosity	viscosity	NOUN
ertr-554	67	5	of	of	ADP
ertr-554	67	6	a	a	DET
ertr-554	67	7	specific	specific	ADJ
ertr-554	67	8	brand	brand	NOUN
ertr-554	67	9	for	for	ADP
ertr-554	67	10	online	online	ADJ
ertr-554	67	11	booking	booking	NOUN
ertr-554	67	12	(	(	PUNCT
ertr-554	67	13	e.g.	e.g.	ADV
ertr-554	67	14	expedia	expedia	PROPN
ertr-554	67	15	and	and	CCONJ
ertr-554	67	16	booking.com	booking.com	PROPN
ertr-554	67	17	)	)	PUNCT
ertr-554	67	18	implies	imply	VERB
ertr-554	67	19	a	a	DET
ertr-554	67	20	mobile	mobile	ADJ
ertr-554	67	21	booker	booker	NOUN
ertr-554	67	22	’s	’s	PART
ertr-554	67	23	usage	usage	NOUN
ertr-554	67	24	habit	habit	NOUN
ertr-554	67	25	and	and	CCONJ
ertr-554	67	26	possible	possible	ADJ
ertr-554	67	27	high	high	ADJ
ertr-554	67	28	perceived	perceive	VERB
ertr-554	67	29	costs	cost	NOUN
ertr-554	67	30	.	.	PUNCT
ertr-554	68	1	when	when	SCONJ
ertr-554	68	2	evaluating	evaluate	VERB
ertr-554	68	3	the	the	DET
ertr-554	68	4	relationships	relationship	NOUN
ertr-554	68	5	between	between	ADP
ertr-554	68	6	habit	habit	NOUN
ertr-554	68	7	,	,	PUNCT
ertr-554	68	8	switching	switch	VERB
ertr-554	68	9	costs	cost	NOUN
ertr-554	68	10	and	and	CCONJ
ertr-554	68	11	satisfaction	satisfaction	NOUN
ertr-554	68	12	,	,	PUNCT
ertr-554	68	13	mobile	mobile	ADJ
ertr-554	68	14	bookers	booker	NOUN
ertr-554	68	15	with	with	ADP
ertr-554	68	16	brand	brand	NOUN
ertr-554	68	17	viscosity	viscosity	NOUN
ertr-554	68	18	are	be	AUX
ertr-554	68	19	more	more	ADV
ertr-554	68	20	likely	likely	ADJ
ertr-554	68	21	to	to	PART
ertr-554	68	22	convert	convert	VERB
ertr-554	68	23	their	their	PRON
ertr-554	68	24	usage	usage	NOUN
ertr-554	68	25	habit	habit	NOUN
ertr-554	68	26	and	and	CCONJ
ertr-554	68	27	perceived	perceive	VERB
ertr-554	68	28	switching	switching	NOUN
ertr-554	68	29	cost	cost	NOUN
ertr-554	68	30	into	into	ADP
ertr-554	68	31	loyalty	loyalty	NOUN
ertr-554	68	32	,	,	PUNCT
ertr-554	68	33	rather	rather	ADV
ertr-554	68	34	than	than	ADP
ertr-554	68	35	those	those	PRON
ertr-554	68	36	who	who	PRON
ertr-554	68	37	do	do	AUX
ertr-554	68	38	not	not	PART
ertr-554	68	39	stay	stay	VERB
ertr-554	68	40	with	with	ADP
ertr-554	68	41	one	one	NUM
ertr-554	68	42	brand	brand	NOUN
ertr-554	68	43	from	from	ADP
ertr-554	68	44	websites	website	NOUN
ertr-554	68	45	to	to	ADP
ertr-554	68	46	apps	app	NOUN
ertr-554	68	47	.	.	PUNCT
ertr-554	69	1	as	as	ADP
ertr-554	69	2	such	such	ADJ
ertr-554	69	3	,	,	PUNCT
ertr-554	69	4	we	we	PRON
ertr-554	69	5	propose	propose	VERB
ertr-554	69	6	:	:	PUNCT
ertr-554	69	7	h6	h6	NOUN
ertr-554	69	8	:	:	PUNCT
ertr-554	69	9	brand	brand	NOUN
ertr-554	69	10	viscosity	viscosity	NOUN
ertr-554	69	11	moderates	moderate	VERB
ertr-554	69	12	the	the	DET
ertr-554	69	13	relationships	relationship	NOUN
ertr-554	69	14	between	between	ADP
ertr-554	69	15	habit	habit	NOUN
ertr-554	69	16	,	,	PUNCT
ertr-554	69	17	switching	switch	VERB
ertr-554	69	18	cost	cost	NOUN
ertr-554	69	19	,	,	PUNCT
ertr-554	69	20	app	app	NOUN
ertr-554	69	21	satisfaction	satisfaction	NOUN
ertr-554	69	22	,	,	PUNCT
ertr-554	69	23	and	and	CCONJ
ertr-554	69	24	app	app	NOUN
ertr-554	69	25	loyalty	loyalty	NOUN
ertr-554	69	26	.	.	PUNCT
ertr-554	70	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	71	1	e	e	X
ertr-554	71	2	-	-	NOUN
ertr-554	71	3	review	review	NOUN
ertr-554	71	4	of	of	ADP
ertr-554	71	5	tourism	tourism	NOUN
ertr-554	71	6	research	research	NOUN
ertr-554	71	7	(	(	PUNCT
ertr-554	71	8	ertr	ertr	NOUN
ertr-554	71	9	)	)	PUNCT
ertr-554	71	10	,	,	PUNCT
ertr-554	71	11	vol	vol	NOUN
ertr-554	71	12	.	.	PROPN
ertr-554	71	13	17	17	NUM
ertr-554	71	14	,	,	PUNCT
ertr-554	71	15	no	no	INTJ
ertr-554	71	16	.	.	NOUN
ertr-554	71	17	5	5	NUM
ertr-554	71	18	,	,	PUNCT
ertr-554	71	19	2020	2020	NUM
ertr-554	71	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	71	21	702	702	NUM
ertr-554	71	22	methodology	methodology	NOUN
ertr-554	71	23	an	an	DET
ertr-554	71	24	online	online	ADJ
ertr-554	71	25	survey	survey	NOUN
ertr-554	71	26	was	be	AUX
ertr-554	71	27	conducted	conduct	VERB
ertr-554	71	28	.	.	PUNCT
ertr-554	72	1	since	since	SCONJ
ertr-554	72	2	the	the	DET
ertr-554	72	3	target	target	NOUN
ertr-554	72	4	population	population	NOUN
ertr-554	72	5	are	be	AUX
ertr-554	72	6	consumers	consumer	NOUN
ertr-554	72	7	who	who	PRON
ertr-554	72	8	have	have	VERB
ertr-554	72	9	hotel	hotel	NOUN
ertr-554	72	10	booking	booking	NOUN
ertr-554	72	11	experience	experience	NOUN
ertr-554	72	12	via	via	ADP
ertr-554	72	13	mobile	mobile	ADJ
ertr-554	72	14	apps	app	NOUN
ertr-554	72	15	and	and	CCONJ
ertr-554	72	16	computer	computer	NOUN
ertr-554	72	17	websites	website	NOUN
ertr-554	72	18	,	,	PUNCT
ertr-554	72	19	two	two	NUM
ertr-554	72	20	screening	screen	VERB
ertr-554	72	21	questions	question	NOUN
ertr-554	72	22	were	be	AUX
ertr-554	72	23	formulated	formulate	VERB
ertr-554	72	24	to	to	PART
ertr-554	72	25	filter	filter	VERB
ertr-554	72	26	qualified	qualified	ADJ
ertr-554	72	27	participants	participant	NOUN
ertr-554	72	28	.	.	PUNCT
ertr-554	73	1	in	in	ADP
ertr-554	73	2	total	total	ADJ
ertr-554	73	3	,	,	PUNCT
ertr-554	73	4	268	268	NUM
ertr-554	73	5	usable	usable	ADJ
ertr-554	73	6	questionnaires	questionnaire	NOUN
ertr-554	73	7	were	be	AUX
ertr-554	73	8	collected	collect	VERB
ertr-554	73	9	and	and	CCONJ
ertr-554	73	10	retained	retain	VERB
ertr-554	73	11	for	for	ADP
ertr-554	73	12	data	datum	NOUN
ertr-554	73	13	analysis	analysis	NOUN
ertr-554	73	14	.	.	PUNCT
ertr-554	74	1	to	to	PART
ertr-554	74	2	determine	determine	VERB
ertr-554	74	3	whether	whether	SCONJ
ertr-554	74	4	using	use	VERB
ertr-554	74	5	the	the	DET
ertr-554	74	6	same	same	ADJ
ertr-554	74	7	brand	brand	NOUN
ertr-554	74	8	from	from	ADP
ertr-554	74	9	computer	computer	NOUN
ertr-554	74	10	website	website	NOUN
ertr-554	74	11	to	to	ADP
ertr-554	74	12	mobile	mobile	ADJ
ertr-554	74	13	app	app	NOUN
ertr-554	74	14	has	have	VERB
ertr-554	74	15	an	an	DET
ertr-554	74	16	influence	influence	NOUN
ertr-554	74	17	on	on	ADP
ertr-554	74	18	mobile	mobile	ADJ
ertr-554	74	19	bookers	booker	NOUN
ertr-554	74	20	,	,	PUNCT
ertr-554	74	21	we	we	PRON
ertr-554	74	22	also	also	ADV
ertr-554	74	23	asked	ask	VERB
ertr-554	74	24	the	the	DET
ertr-554	74	25	respondents	respondent	NOUN
ertr-554	74	26	to	to	PART
ertr-554	74	27	indicate	indicate	VERB
ertr-554	74	28	whether	whether	SCONJ
ertr-554	74	29	the	the	DET
ertr-554	74	30	mobile	mobile	ADJ
ertr-554	74	31	app	app	NOUN
ertr-554	74	32	and	and	CCONJ
ertr-554	74	33	the	the	DET
ertr-554	74	34	computer	computer	NOUN
ertr-554	74	35	website	website	NOUN
ertr-554	74	36	they	they	PRON
ertr-554	74	37	used	use	VERB
ertr-554	74	38	most	most	ADV
ertr-554	74	39	often	often	ADV
ertr-554	74	40	are	be	AUX
ertr-554	74	41	the	the	DET
ertr-554	74	42	same	same	ADJ
ertr-554	74	43	brand	brand	NOUN
ertr-554	74	44	.	.	PUNCT
ertr-554	75	1	app	app	PROPN
ertr-554	75	2	loyalty	loyalty	NOUN
ertr-554	75	3	was	be	AUX
ertr-554	75	4	measured	measure	VERB
ertr-554	75	5	using	use	VERB
ertr-554	75	6	four	four	NUM
ertr-554	75	7	items	item	NOUN
ertr-554	75	8	adapted	adapt	VERB
ertr-554	75	9	from	from	ADP
ertr-554	75	10	lin	lin	PROPN
ertr-554	75	11	and	and	CCONJ
ertr-554	75	12	wang	wang	PROPN
ertr-554	75	13	(	(	PUNCT
ertr-554	75	14	2006	2006	NUM
ertr-554	75	15	)	)	PUNCT
ertr-554	75	16	.	.	PUNCT
ertr-554	76	1	the	the	DET
ertr-554	76	2	scale	scale	NOUN
ertr-554	76	3	of	of	ADP
ertr-554	76	4	app	app	NOUN
ertr-554	76	5	satisfaction	satisfaction	NOUN
ertr-554	76	6	was	be	AUX
ertr-554	76	7	adapted	adapt	VERB
ertr-554	76	8	from	from	ADP
ertr-554	76	9	kim	kim	PROPN
ertr-554	76	10	et	et	PROPN
ertr-554	76	11	al	al	PROPN
ertr-554	76	12	.	.	PROPN
ertr-554	77	1	(	(	PUNCT
ertr-554	77	2	2015	2015	NUM
ertr-554	77	3	)	)	PUNCT
ertr-554	77	4	including	include	VERB
ertr-554	77	5	three	three	NUM
ertr-554	77	6	items	item	NOUN
ertr-554	77	7	.	.	PUNCT
ertr-554	78	1	the	the	DET
ertr-554	78	2	habit	habit	NOUN
ertr-554	78	3	scale	scale	NOUN
ertr-554	78	4	was	be	AUX
ertr-554	78	5	measured	measure	VERB
ertr-554	78	6	with	with	ADP
ertr-554	78	7	three	three	NUM
ertr-554	78	8	items	item	NOUN
ertr-554	78	9	adapted	adapt	VERB
ertr-554	78	10	from	from	ADP
ertr-554	78	11	gefen	gefen	NOUN
ertr-554	78	12	’s	’s	PART
ertr-554	78	13	(	(	PUNCT
ertr-554	78	14	2003	2003	NUM
ertr-554	78	15	)	)	PUNCT
ertr-554	78	16	research	research	NOUN
ertr-554	78	17	.	.	PUNCT
ertr-554	79	1	switching	switch	VERB
ertr-554	79	2	cost	cost	NOUN
ertr-554	79	3	was	be	AUX
ertr-554	79	4	measured	measure	VERB
ertr-554	79	5	by	by	ADP
ertr-554	79	6	three	three	NUM
ertr-554	79	7	items	item	NOUN
ertr-554	79	8	from	from	ADP
ertr-554	79	9	deng	deng	PROPN
ertr-554	79	10	et	et	PROPN
ertr-554	79	11	al	al	PROPN
ertr-554	79	12	.	.	PROPN
ertr-554	80	1	(	(	PUNCT
ertr-554	80	2	2010	2010	NUM
ertr-554	80	3	)	)	PUNCT
ertr-554	80	4	.	.	PUNCT
ertr-554	81	1	data	datum	NOUN
ertr-554	81	2	analysis	analysis	NOUN
ertr-554	81	3	data	data	NOUN
ertr-554	81	4	analyses	analysis	NOUN
ertr-554	81	5	were	be	AUX
ertr-554	81	6	performed	perform	VERB
ertr-554	81	7	using	use	VERB
ertr-554	81	8	spss	spss	PROPN
ertr-554	81	9	24.0	24.0	NUM
ertr-554	81	10	and	and	CCONJ
ertr-554	81	11	amos	amos	PROPN
ertr-554	81	12	26.0	26.0	NUM
ertr-554	81	13	software	software	NOUN
ertr-554	81	14	.	.	PUNCT
ertr-554	82	1	descriptive	descriptive	ADJ
ertr-554	82	2	statistics	statistic	NOUN
ertr-554	82	3	were	be	AUX
ertr-554	82	4	conducted	conduct	VERB
ertr-554	82	5	to	to	PART
ertr-554	82	6	evaluate	evaluate	VERB
ertr-554	82	7	the	the	DET
ertr-554	82	8	profiles	profile	NOUN
ertr-554	82	9	of	of	ADP
ertr-554	82	10	the	the	DET
ertr-554	82	11	visitors	visitor	NOUN
ertr-554	82	12	and	and	CCONJ
ertr-554	82	13	correlations	correlation	NOUN
ertr-554	82	14	between	between	ADP
ertr-554	82	15	factors	factor	NOUN
ertr-554	82	16	.	.	PUNCT
ertr-554	83	1	amos	amos	PROPN
ertr-554	83	2	26.0	26.0	NUM
ertr-554	83	3	was	be	AUX
ertr-554	83	4	used	use	VERB
ertr-554	83	5	to	to	PART
ertr-554	83	6	assess	assess	VERB
ertr-554	83	7	the	the	DET
ertr-554	83	8	model	model	NOUN
ertr-554	83	9	fit	fit	NOUN
ertr-554	83	10	,	,	PUNCT
ertr-554	83	11	and	and	CCONJ
ertr-554	83	12	reliability	reliability	NOUN
ertr-554	83	13	and	and	CCONJ
ertr-554	83	14	validity	validity	NOUN
ertr-554	83	15	of	of	ADP
ertr-554	83	16	the	the	DET
ertr-554	83	17	factors	factor	NOUN
ertr-554	83	18	.	.	PUNCT
ertr-554	84	1	the	the	DET
ertr-554	84	2	confirmatory	confirmatory	ADJ
ertr-554	84	3	factor	factor	NOUN
ertr-554	84	4	analysis	analysis	NOUN
ertr-554	84	5	(	(	PUNCT
ertr-554	84	6	cfa	cfa	NOUN
ertr-554	84	7	)	)	PUNCT
ertr-554	84	8	was	be	AUX
ertr-554	84	9	also	also	ADV
ertr-554	84	10	analysed	analyse	VERB
ertr-554	84	11	by	by	ADP
ertr-554	84	12	amos	amos	PROPN
ertr-554	84	13	26.0	26.0	NUM
ertr-554	84	14	.	.	PUNCT
ertr-554	85	1	to	to	PART
ertr-554	85	2	determine	determine	VERB
ertr-554	85	3	the	the	DET
ertr-554	85	4	moderating	moderate	VERB
ertr-554	85	5	effect	effect	NOUN
ertr-554	85	6	of	of	ADP
ertr-554	85	7	brand	brand	NOUN
ertr-554	85	8	viscosity	viscosity	NOUN
ertr-554	85	9	on	on	ADP
ertr-554	85	10	the	the	DET
ertr-554	85	11	model	model	NOUN
ertr-554	85	12	,	,	PUNCT
ertr-554	85	13	multigroup	multigroup	PROPN
ertr-554	85	14	sem	sem	PROPN
ertr-554	85	15	with	with	ADP
ertr-554	85	16	chi	chi	ADJ
ertr-554	85	17	-	-	PUNCT
ertr-554	85	18	square	square	ADJ
ertr-554	85	19	difference	difference	NOUN
ertr-554	85	20	(	(	PUNCT
ertr-554	85	21	δχ2	δχ2	NOUN
ertr-554	85	22	)	)	PUNCT
ertr-554	85	23	tests	test	NOUN
ertr-554	85	24	were	be	AUX
ertr-554	85	25	conducted	conduct	VERB
ertr-554	85	26	.	.	PUNCT
ertr-554	86	1	findings	finding	VERB
ertr-554	86	2	structural	structural	ADJ
ertr-554	86	3	model	model	NOUN
ertr-554	86	4	the	the	DET
ertr-554	86	5	results	result	NOUN
ertr-554	86	6	of	of	ADP
ertr-554	86	7	confirmatory	confirmatory	ADJ
ertr-554	86	8	factor	factor	NOUN
ertr-554	86	9	analysis	analysis	NOUN
ertr-554	86	10	(	(	PUNCT
ertr-554	86	11	cfa	cfa	NOUN
ertr-554	86	12	)	)	PUNCT
ertr-554	86	13	show	show	VERB
ertr-554	86	14	that	that	SCONJ
ertr-554	86	15	the	the	DET
ertr-554	86	16	measurement	measurement	NOUN
ertr-554	86	17	instrument	instrument	NOUN
ertr-554	86	18	has	have	VERB
ertr-554	86	19	good	good	ADJ
ertr-554	86	20	reliability	reliability	NOUN
ertr-554	86	21	and	and	CCONJ
ertr-554	86	22	validity	validity	NOUN
ertr-554	86	23	,	,	PUNCT
ertr-554	86	24	with	with	ADP
ertr-554	86	25	all	all	DET
ertr-554	86	26	the	the	DET
ertr-554	86	27	factor	factor	NOUN
ertr-554	86	28	loading	loading	NOUN
ertr-554	86	29	above	above	ADP
ertr-554	86	30	0.60	0.60	NUM
ertr-554	86	31	,	,	PUNCT
ertr-554	86	32	all	all	DET
ertr-554	86	33	the	the	DET
ertr-554	86	34	cronbach	cronbach	NOUN
ertr-554	86	35	’s	’s	PART
ertr-554	86	36	alpha	alpha	NOUN
ertr-554	86	37	values	value	NOUN
ertr-554	86	38	exceeded	exceed	VERB
ertr-554	86	39	0.80	0.80	NUM
ertr-554	86	40	,	,	PUNCT
ertr-554	86	41	and	and	CCONJ
ertr-554	86	42	all	all	DET
ertr-554	86	43	the	the	DET
ertr-554	86	44	ave	ave	NOUN
ertr-554	86	45	value	value	NOUN
ertr-554	86	46	above	above	ADP
ertr-554	86	47	0.60	0.60	NUM
ertr-554	86	48	.	.	PUNCT
ertr-554	87	1	both	both	CCONJ
ertr-554	87	2	the	the	DET
ertr-554	87	3	measurement	measurement	NOUN
ertr-554	87	4	model	model	NOUN
ertr-554	87	5	and	and	CCONJ
ertr-554	87	6	the	the	DET
ertr-554	87	7	structural	structural	ADJ
ertr-554	87	8	model	model	NOUN
ertr-554	87	9	show	show	VERB
ertr-554	87	10	a	a	DET
ertr-554	87	11	reasonable	reasonable	ADJ
ertr-554	87	12	model	model	NOUN
ertr-554	87	13	fit	fit	ADJ
ertr-554	87	14	to	to	ADP
ertr-554	87	15	the	the	DET
ertr-554	87	16	data	datum	NOUN
ertr-554	87	17	.	.	PUNCT
ertr-554	88	1	the	the	DET
ertr-554	88	2	results	result	NOUN
ertr-554	88	3	of	of	ADP
ertr-554	88	4	structural	structural	ADJ
ertr-554	88	5	equation	equation	NOUN
ertr-554	88	6	modelling	model	VERB
ertr-554	88	7	support	support	NOUN
ertr-554	88	8	h1	h1	NOUN
ertr-554	88	9	-	-	PUNCT
ertr-554	88	10	h5	h5	NOUN
ertr-554	88	11	,	,	PUNCT
ertr-554	88	12	with	with	ADP
ertr-554	88	13	significant	significant	ADJ
ertr-554	88	14	evidences	evidence	NOUN
ertr-554	88	15	showing	show	VERB
ertr-554	88	16	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	88	17	e	e	NOUN
ertr-554	88	18	-	-	NOUN
ertr-554	88	19	review	review	NOUN
ertr-554	88	20	of	of	ADP
ertr-554	88	21	tourism	tourism	NOUN
ertr-554	88	22	research	research	NOUN
ertr-554	88	23	(	(	PUNCT
ertr-554	88	24	ertr	ertr	NOUN
ertr-554	88	25	)	)	PUNCT
ertr-554	88	26	,	,	PUNCT
ertr-554	88	27	vol	vol	NOUN
ertr-554	88	28	.	.	PROPN
ertr-554	88	29	17	17	NUM
ertr-554	88	30	,	,	PUNCT
ertr-554	88	31	no	no	INTJ
ertr-554	88	32	.	.	NOUN
ertr-554	88	33	5	5	NUM
ertr-554	88	34	,	,	PUNCT
ertr-554	88	35	2020	2020	NUM
ertr-554	88	36	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	88	37	703	703	NUM
ertr-554	88	38	that	that	DET
ertr-554	88	39	satisfaction	satisfaction	NOUN
ertr-554	88	40	,	,	PUNCT
ertr-554	88	41	habit	habit	NOUN
ertr-554	88	42	and	and	CCONJ
ertr-554	88	43	switching	switch	VERB
ertr-554	88	44	costs	cost	NOUN
ertr-554	88	45	are	be	AUX
ertr-554	88	46	all	all	PRON
ertr-554	88	47	antecedents	antecedent	NOUN
ertr-554	88	48	of	of	ADP
ertr-554	88	49	app	app	NOUN
ertr-554	88	50	loyalty	loyalty	NOUN
ertr-554	88	51	.	.	PUNCT
ertr-554	89	1	also	also	ADV
ertr-554	89	2	,	,	PUNCT
ertr-554	89	3	according	accord	VERB
ertr-554	89	4	to	to	ADP
ertr-554	89	5	the	the	DET
ertr-554	89	6	results	result	NOUN
ertr-554	89	7	,	,	PUNCT
ertr-554	89	8	habit	habit	NOUN
ertr-554	89	9	is	be	AUX
ertr-554	89	10	significantly	significantly	ADV
ertr-554	89	11	and	and	CCONJ
ertr-554	89	12	positively	positively	ADV
ertr-554	89	13	affected	affect	VERB
ertr-554	89	14	satisfaction	satisfaction	NOUN
ertr-554	89	15	and	and	CCONJ
ertr-554	89	16	switching	switching	NOUN
ertr-554	89	17	costs	cost	NOUN
ertr-554	89	18	(	(	PUNCT
ertr-554	89	19	see	see	VERB
ertr-554	89	20	figure	figure	NOUN
ertr-554	89	21	1	1	NUM
ertr-554	89	22	)	)	PUNCT
ertr-554	89	23	.	.	PUNCT
ertr-554	90	1	figure	figure	NOUN
ertr-554	90	2	1	1	NUM
ertr-554	90	3	.	.	PUNCT
ertr-554	91	1	results	result	NOUN
ertr-554	91	2	of	of	ADP
ertr-554	91	3	sem	sem	NOUN
ertr-554	91	4	moderating	moderate	VERB
ertr-554	91	5	effect	effect	NOUN
ertr-554	91	6	of	of	ADP
ertr-554	91	7	brand	brand	NOUN
ertr-554	91	8	viscosity	viscosity	NOUN
ertr-554	91	9	multigroup	multigroup	PROPN
ertr-554	91	10	sem	sem	PROPN
ertr-554	91	11	approaches	approach	NOUN
ertr-554	91	12	were	be	AUX
ertr-554	91	13	performed	perform	VERB
ertr-554	91	14	to	to	PART
ertr-554	91	15	test	test	VERB
ertr-554	91	16	the	the	PRON
ertr-554	91	17	whether	whether	SCONJ
ertr-554	91	18	a	a	DET
ertr-554	91	19	moderating	moderate	VERB
ertr-554	91	20	effect	effect	NOUN
ertr-554	91	21	of	of	ADP
ertr-554	91	22	brand	brand	NOUN
ertr-554	91	23	viscosity	viscosity	NOUN
ertr-554	91	24	exists	exist	VERB
ertr-554	91	25	on	on	ADP
ertr-554	91	26	the	the	DET
ertr-554	91	27	relationships	relationship	NOUN
ertr-554	91	28	between	between	ADP
ertr-554	91	29	habit	habit	NOUN
ertr-554	91	30	,	,	PUNCT
ertr-554	91	31	switching	switch	VERB
ertr-554	91	32	cost	cost	NOUN
ertr-554	91	33	,	,	PUNCT
ertr-554	91	34	satisfaction	satisfaction	NOUN
ertr-554	91	35	and	and	CCONJ
ertr-554	91	36	loyalty	loyalty	NOUN
ertr-554	91	37	.	.	PUNCT
ertr-554	92	1	the	the	DET
ertr-554	92	2	results	result	NOUN
ertr-554	92	3	of	of	ADP
ertr-554	92	4	multigroup	multigroup	PROPN
ertr-554	92	5	sem	sem	PROPN
ertr-554	92	6	showed	show	VERB
ertr-554	92	7	that	that	SCONJ
ertr-554	92	8	there	there	PRON
ertr-554	92	9	is	be	VERB
ertr-554	92	10	a	a	DET
ertr-554	92	11	significant	significant	ADJ
ertr-554	92	12	χ2	χ2	NOUN
ertr-554	92	13	difference	difference	NOUN
ertr-554	92	14	between	between	ADP
ertr-554	92	15	the	the	DET
ertr-554	92	16	unconstrained	unconstrained	ADJ
ertr-554	92	17	and	and	CCONJ
ertr-554	92	18	constrained	constrained	ADJ
ertr-554	92	19	model	model	NOUN
ertr-554	92	20	,	,	PUNCT
ertr-554	92	21	suggesting	suggest	VERB
ertr-554	92	22	the	the	DET
ertr-554	92	23	brand	brand	NOUN
ertr-554	92	24	viscosity	viscosity	NOUN
ertr-554	92	25	group	group	NOUN
ertr-554	92	26	and	and	CCONJ
ertr-554	92	27	non	non	ADJ
ertr-554	92	28	-	-	ADJ
ertr-554	92	29	viscosity	viscosity	ADJ
ertr-554	92	30	group	group	NOUN
ertr-554	92	31	were	be	AUX
ertr-554	92	32	different	different	ADJ
ertr-554	92	33	at	at	ADP
ertr-554	92	34	the	the	DET
ertr-554	92	35	model	model	NOUN
ertr-554	92	36	level	level	NOUN
ertr-554	92	37	.	.	PUNCT
ertr-554	93	1	the	the	DET
ertr-554	93	2	positive	positive	ADJ
ertr-554	93	3	effect	effect	NOUN
ertr-554	93	4	of	of	ADP
ertr-554	93	5	habit	habit	NOUN
ertr-554	93	6	and	and	CCONJ
ertr-554	93	7	switching	switch	VERB
ertr-554	93	8	cost	cost	NOUN
ertr-554	93	9	on	on	ADP
ertr-554	93	10	app	app	NOUN
ertr-554	93	11	loyalty	loyalty	NOUN
ertr-554	93	12	was	be	AUX
ertr-554	93	13	significant	significant	ADJ
ertr-554	93	14	only	only	ADV
ertr-554	93	15	for	for	ADP
ertr-554	93	16	those	those	DET
ertr-554	93	17	bookers	booker	NOUN
ertr-554	93	18	with	with	ADP
ertr-554	93	19	brand	brand	NOUN
ertr-554	93	20	viscosity	viscosity	NOUN
ertr-554	93	21	(	(	PUNCT
ertr-554	93	22	using	use	VERB
ertr-554	93	23	same	same	ADJ
ertr-554	93	24	brand	brand	NOUN
ertr-554	93	25	for	for	ADP
ertr-554	93	26	hotel	hotel	NOUN
ertr-554	93	27	booking	booking	NOUN
ertr-554	93	28	via	via	ADP
ertr-554	93	29	mobile	mobile	ADJ
ertr-554	93	30	app	app	NOUN
ertr-554	93	31	or	or	CCONJ
ertr-554	93	32	computer	computer	NOUN
ertr-554	93	33	website	website	NOUN
ertr-554	93	34	)	)	PUNCT
ertr-554	93	35	.	.	PUNCT
ertr-554	94	1	for	for	ADP
ertr-554	94	2	those	those	PRON
ertr-554	94	3	who	who	PRON
ertr-554	94	4	did	do	AUX
ertr-554	94	5	not	not	PART
ertr-554	94	6	use	use	VERB
ertr-554	94	7	same	same	ADJ
ertr-554	94	8	brand	brand	NOUN
ertr-554	94	9	for	for	ADP
ertr-554	94	10	online	online	ADJ
ertr-554	94	11	hotel	hotel	NOUN
ertr-554	94	12	booking	booking	NOUN
ertr-554	94	13	,	,	PUNCT
ertr-554	94	14	habit	habit	NOUN
ertr-554	94	15	and	and	CCONJ
ertr-554	94	16	switching	switch	VERB
ertr-554	94	17	cost	cost	NOUN
ertr-554	94	18	no	no	ADV
ertr-554	94	19	longer	long	ADV
ertr-554	94	20	showed	show	VERB
ertr-554	94	21	a	a	DET
ertr-554	94	22	significant	significant	ADJ
ertr-554	94	23	impact	impact	NOUN
ertr-554	94	24	on	on	ADP
ertr-554	94	25	app	app	NOUN
ertr-554	94	26	loyalty	loyalty	NOUN
ertr-554	94	27	.	.	PUNCT
ertr-554	95	1	the	the	DET
ertr-554	95	2	results	result	NOUN
ertr-554	95	3	also	also	ADV
ertr-554	95	4	revealed	reveal	VERB
ertr-554	95	5	that	that	SCONJ
ertr-554	95	6	the	the	DET
ertr-554	95	7	predicting	predict	VERB
ertr-554	95	8	effects	effect	NOUN
ertr-554	95	9	of	of	ADP
ertr-554	95	10	satisfaction	satisfaction	NOUN
ertr-554	95	11	on	on	ADP
ertr-554	95	12	app	app	NOUN
ertr-554	95	13	loyalty	loyalty	NOUN
ertr-554	95	14	and	and	CCONJ
ertr-554	95	15	habit	habit	NOUN
ertr-554	95	16	were	be	AUX
ertr-554	95	17	stronger	strong	ADJ
ertr-554	95	18	for	for	ADP
ertr-554	95	19	those	those	PRON
ertr-554	95	20	who	who	PRON
ertr-554	95	21	do	do	AUX
ertr-554	95	22	not	not	PART
ertr-554	95	23	have	have	VERB
ertr-554	95	24	brand	brand	NOUN
ertr-554	95	25	viscosity	viscosity	NOUN
ertr-554	95	26	.	.	PUNCT
ertr-554	96	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	97	1	e	e	X
ertr-554	97	2	-	-	NOUN
ertr-554	97	3	review	review	NOUN
ertr-554	97	4	of	of	ADP
ertr-554	97	5	tourism	tourism	NOUN
ertr-554	97	6	research	research	NOUN
ertr-554	97	7	(	(	PUNCT
ertr-554	97	8	ertr	ertr	NOUN
ertr-554	97	9	)	)	PUNCT
ertr-554	97	10	,	,	PUNCT
ertr-554	97	11	vol	vol	NOUN
ertr-554	97	12	.	.	PROPN
ertr-554	97	13	17	17	NUM
ertr-554	97	14	,	,	PUNCT
ertr-554	97	15	no	no	INTJ
ertr-554	97	16	.	.	NOUN
ertr-554	97	17	5	5	NUM
ertr-554	97	18	,	,	PUNCT
ertr-554	97	19	2020	2020	NUM
ertr-554	97	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	97	21	704	704	NUM
ertr-554	97	22	conclusion	conclusion	NOUN
ertr-554	97	23	this	this	DET
ertr-554	97	24	study	study	NOUN
ertr-554	97	25	has	have	AUX
ertr-554	97	26	proposed	propose	VERB
ertr-554	97	27	the	the	DET
ertr-554	97	28	new	new	ADJ
ertr-554	97	29	concept	concept	NOUN
ertr-554	97	30	of	of	ADP
ertr-554	97	31	brand	brand	NOUN
ertr-554	97	32	viscosity	viscosity	NOUN
ertr-554	97	33	that	that	PRON
ertr-554	97	34	is	be	AUX
ertr-554	97	35	an	an	DET
ertr-554	97	36	extension	extension	NOUN
ertr-554	97	37	of	of	ADP
ertr-554	97	38	an	an	DET
ertr-554	97	39	original	original	ADJ
ertr-554	97	40	concept	concept	NOUN
ertr-554	97	41	of	of	ADP
ertr-554	97	42	user	user	NOUN
ertr-554	97	43	viscosity	viscosity	NOUN
ertr-554	97	44	in	in	ADP
ertr-554	97	45	the	the	DET
ertr-554	97	46	context	context	NOUN
ertr-554	97	47	of	of	ADP
ertr-554	97	48	e	e	NOUN
ertr-554	97	49	-	-	NOUN
ertr-554	97	50	commerce	commerce	NOUN
ertr-554	97	51	.	.	PUNCT
ertr-554	98	1	incorporating	incorporate	VERB
ertr-554	98	2	with	with	ADP
ertr-554	98	3	the	the	DET
ertr-554	98	4	results	result	NOUN
ertr-554	98	5	of	of	ADP
ertr-554	98	6	multigroup	multigroup	PROPN
ertr-554	98	7	sem	sem	PROPN
ertr-554	98	8	,	,	PUNCT
ertr-554	98	9	the	the	DET
ertr-554	98	10	moderating	moderate	VERB
ertr-554	98	11	effects	effect	NOUN
ertr-554	98	12	of	of	ADP
ertr-554	98	13	brand	brand	NOUN
ertr-554	98	14	viscosity	viscosity	NOUN
ertr-554	98	15	on	on	ADP
ertr-554	98	16	the	the	DET
ertr-554	98	17	relationship	relationship	NOUN
ertr-554	98	18	among	among	ADP
ertr-554	98	19	switching	switch	VERB
ertr-554	98	20	cost	cost	NOUN
ertr-554	98	21	,	,	PUNCT
ertr-554	98	22	habit	habit	NOUN
ertr-554	98	23	,	,	PUNCT
ertr-554	98	24	satisfaction	satisfaction	NOUN
ertr-554	98	25	,	,	PUNCT
ertr-554	98	26	and	and	CCONJ
ertr-554	98	27	app	app	NOUN
ertr-554	98	28	loyalty	loyalty	NOUN
ertr-554	98	29	shed	shed	VERB
ertr-554	98	30	new	new	ADJ
ertr-554	98	31	lights	light	NOUN
ertr-554	98	32	on	on	ADP
ertr-554	98	33	the	the	DET
ertr-554	98	34	development	development	NOUN
ertr-554	98	35	of	of	ADP
ertr-554	98	36	digital	digital	ADJ
ertr-554	98	37	marketing	marketing	NOUN
ertr-554	98	38	strategies	strategy	NOUN
ertr-554	98	39	for	for	ADP
ertr-554	98	40	practitioners	practitioner	NOUN
ertr-554	98	41	.	.	PUNCT
ertr-554	99	1	as	as	SCONJ
ertr-554	99	2	prior	prior	ADJ
ertr-554	99	3	studies	study	NOUN
ertr-554	99	4	found	find	VERB
ertr-554	99	5	the	the	DET
ertr-554	99	6	positive	positive	ADJ
ertr-554	99	7	effects	effect	NOUN
ertr-554	99	8	of	of	ADP
ertr-554	99	9	habit	habit	NOUN
ertr-554	99	10	on	on	ADP
ertr-554	99	11	switching	switch	VERB
ertr-554	99	12	cost	cost	NOUN
ertr-554	99	13	,	,	PUNCT
ertr-554	99	14	this	this	DET
ertr-554	99	15	study	study	NOUN
ertr-554	99	16	further	further	ADJ
ertr-554	99	17	witnesses	witness	NOUN
ertr-554	99	18	the	the	DET
ertr-554	99	19	two	two	NUM
ertr-554	99	20	-	-	PUNCT
ertr-554	99	21	way	way	NOUN
ertr-554	99	22	relationship	relationship	NOUN
ertr-554	99	23	between	between	ADP
ertr-554	99	24	switching	switch	VERB
ertr-554	99	25	cost	cost	NOUN
ertr-554	99	26	and	and	CCONJ
ertr-554	99	27	habit	habit	NOUN
ertr-554	99	28	.	.	PUNCT
ertr-554	100	1	the	the	DET
ertr-554	100	2	switching	switch	VERB
ertr-554	100	3	cost	cost	NOUN
ertr-554	100	4	can	can	AUX
ertr-554	100	5	determine	determine	VERB
ertr-554	100	6	habit	habit	NOUN
ertr-554	100	7	,	,	PUNCT
ertr-554	100	8	which	which	PRON
ertr-554	100	9	implies	imply	VERB
ertr-554	100	10	practitioners	practitioner	NOUN
ertr-554	100	11	to	to	PART
ertr-554	100	12	pay	pay	VERB
ertr-554	100	13	a	a	DET
ertr-554	100	14	special	special	ADJ
ertr-554	100	15	attention	attention	NOUN
ertr-554	100	16	on	on	ADP
ertr-554	100	17	the	the	DET
ertr-554	100	18	role	role	NOUN
ertr-554	100	19	of	of	ADP
ertr-554	100	20	switching	switch	VERB
ertr-554	100	21	cost	cost	NOUN
ertr-554	100	22	in	in	ADP
ertr-554	100	23	leading	lead	VERB
ertr-554	100	24	on	on	ADP
ertr-554	100	25	app	app	NOUN
ertr-554	100	26	loyalty	loyalty	NOUN
ertr-554	100	27	.	.	PUNCT
ertr-554	101	1	furthermore	furthermore	ADV
ertr-554	101	2	,	,	PUNCT
ertr-554	101	3	other	other	ADJ
ertr-554	101	4	than	than	ADP
ertr-554	101	5	cultivating	cultivate	VERB
ertr-554	101	6	user	user	NOUN
ertr-554	101	7	viscosity	viscosity	NOUN
ertr-554	101	8	of	of	ADP
ertr-554	101	9	using	use	VERB
ertr-554	101	10	app	app	NOUN
ertr-554	101	11	,	,	PUNCT
ertr-554	101	12	brand	brand	NOUN
ertr-554	101	13	viscosity	viscosity	NOUN
ertr-554	101	14	is	be	AUX
ertr-554	101	15	another	another	DET
ertr-554	101	16	critical	critical	ADJ
ertr-554	101	17	factor	factor	NOUN
ertr-554	101	18	when	when	SCONJ
ertr-554	101	19	investigating	investigate	VERB
ertr-554	101	20	app	app	NOUN
ertr-554	101	21	loyalty	loyalty	NOUN
ertr-554	101	22	.	.	PUNCT
ertr-554	102	1	the	the	DET
ertr-554	102	2	role	role	NOUN
ertr-554	102	3	of	of	ADP
ertr-554	102	4	brand	brand	NOUN
ertr-554	102	5	viscosity	viscosity	NOUN
ertr-554	102	6	acts	act	VERB
ertr-554	102	7	a	a	DET
ertr-554	102	8	significant	significant	ADJ
ertr-554	102	9	role	role	NOUN
ertr-554	102	10	in	in	ADP
ertr-554	102	11	strengthening	strengthen	VERB
ertr-554	102	12	the	the	DET
ertr-554	102	13	relationships	relationship	NOUN
ertr-554	102	14	among	among	ADP
ertr-554	102	15	switching	switch	VERB
ertr-554	102	16	cost	cost	NOUN
ertr-554	102	17	,	,	PUNCT
ertr-554	102	18	habit	habit	NOUN
ertr-554	102	19	,	,	PUNCT
ertr-554	102	20	and	and	CCONJ
ertr-554	102	21	app	app	PROPN
ertr-554	102	22	loyalty	loyalty	NOUN
ertr-554	102	23	,	,	PUNCT
ertr-554	102	24	which	which	PRON
ertr-554	102	25	implies	imply	VERB
ertr-554	102	26	that	that	SCONJ
ertr-554	102	27	switching	switch	VERB
ertr-554	102	28	cost	cost	NOUN
ertr-554	102	29	and	and	CCONJ
ertr-554	102	30	habit	habit	NOUN
ertr-554	102	31	are	be	AUX
ertr-554	102	32	effective	effective	ADJ
ertr-554	102	33	determinants	determinant	NOUN
ertr-554	102	34	of	of	ADP
ertr-554	102	35	app	app	NOUN
ertr-554	102	36	loyalty	loyalty	NOUN
ertr-554	102	37	for	for	ADP
ertr-554	102	38	firms	firm	NOUN
ertr-554	102	39	with	with	ADP
ertr-554	102	40	strong	strong	ADJ
ertr-554	102	41	brands	brand	NOUN
ertr-554	102	42	.	.	PUNCT
ertr-554	103	1	references	reference	NOUN
ertr-554	103	2	deng	deng	PROPN
ertr-554	103	3	,	,	PUNCT
ertr-554	103	4	z.	z.	PROPN
ertr-554	103	5	,	,	PUNCT
ertr-554	103	6	lu	lu	PROPN
ertr-554	103	7	,	,	PUNCT
ertr-554	103	8	y.	y.	PROPN
ertr-554	103	9	,	,	PUNCT
ertr-554	103	10	wei	wei	PROPN
ertr-554	103	11	,	,	PUNCT
ertr-554	103	12	k.	k.	PROPN
ertr-554	103	13	k.	k.	PROPN
ertr-554	103	14	,	,	PUNCT
ertr-554	103	15	&	&	CCONJ
ertr-554	103	16	zhang	zhang	PROPN
ertr-554	103	17	,	,	PUNCT
ertr-554	103	18	j.	j.	PROPN
ertr-554	103	19	(	(	PUNCT
ertr-554	103	20	2010	2010	NUM
ertr-554	103	21	)	)	PUNCT
ertr-554	103	22	.	.	PUNCT
ertr-554	104	1	understanding	understand	VERB
ertr-554	104	2	customer	customer	NOUN
ertr-554	104	3	satisfaction	satisfaction	NOUN
ertr-554	104	4	and	and	CCONJ
ertr-554	104	5	loyalty	loyalty	NOUN
ertr-554	104	6	:	:	PUNCT
ertr-554	104	7	an	an	DET
ertr-554	104	8	empirical	empirical	ADJ
ertr-554	104	9	study	study	NOUN
ertr-554	104	10	of	of	ADP
ertr-554	104	11	mobile	mobile	ADJ
ertr-554	104	12	instant	instant	ADJ
ertr-554	104	13	messages	message	NOUN
ertr-554	104	14	in	in	ADP
ertr-554	104	15	china	china	PROPN
ertr-554	104	16	.	.	PUNCT
ertr-554	105	1	international	international	ADJ
ertr-554	105	2	journal	journal	PROPN
ertr-554	105	3	of	of	ADP
ertr-554	105	4	information	information	NOUN
ertr-554	105	5	management	management	NOUN
ertr-554	105	6	,	,	PUNCT
ertr-554	105	7	30(4	30(4	NUM
ertr-554	105	8	)	)	PUNCT
ertr-554	105	9	,	,	PUNCT
ertr-554	105	10	289	289	NUM
ertr-554	105	11	-	-	SYM
ertr-554	105	12	300	300	NUM
ertr-554	105	13	.	.	PUNCT
ertr-554	106	1	gefen	gefen	NOUN
ertr-554	106	2	,	,	PUNCT
ertr-554	106	3	d.	d.	PROPN
ertr-554	106	4	(	(	PUNCT
ertr-554	106	5	2003	2003	NUM
ertr-554	106	6	)	)	PUNCT
ertr-554	106	7	.	.	PUNCT
ertr-554	107	1	tam	tam	PROPN
ertr-554	107	2	or	or	CCONJ
ertr-554	107	3	just	just	ADV
ertr-554	107	4	plain	plain	ADJ
ertr-554	107	5	habit	habit	NOUN
ertr-554	107	6	:	:	PUNCT
ertr-554	107	7	a	a	DET
ertr-554	107	8	look	look	NOUN
ertr-554	107	9	at	at	ADP
ertr-554	107	10	experienced	experienced	ADJ
ertr-554	107	11	online	online	ADJ
ertr-554	107	12	shoppers	shopper	NOUN
ertr-554	107	13	.	.	PUNCT
ertr-554	108	1	journal	journal	NOUN
ertr-554	108	2	of	of	ADP
ertr-554	108	3	organizational	organizational	ADJ
ertr-554	108	4	and	and	CCONJ
ertr-554	108	5	end	end	VERB
ertr-554	108	6	user	user	NOUN
ertr-554	108	7	computing	computing	NOUN
ertr-554	108	8	,	,	PUNCT
ertr-554	108	9	15(3	15(3	NUM
ertr-554	108	10	)	)	PUNCT
ertr-554	108	11	,	,	PUNCT
ertr-554	108	12	1	1	NUM
ertr-554	108	13	-	-	SYM
ertr-554	108	14	13	13	NUM
ertr-554	108	15	.	.	PUNCT
ertr-554	109	1	ghazali	ghazali	PROPN
ertr-554	109	2	,	,	PUNCT
ertr-554	109	3	e.	e.	PROPN
ertr-554	109	4	,	,	PUNCT
ertr-554	109	5	nguyen	nguyen	PROPN
ertr-554	109	6	,	,	PUNCT
ertr-554	109	7	b.	b.	PROPN
ertr-554	109	8	,	,	PUNCT
ertr-554	109	9	mutum	mutum	PROPN
ertr-554	109	10	,	,	PUNCT
ertr-554	109	11	d.	d.	PROPN
ertr-554	109	12	s.	s.	PROPN
ertr-554	109	13	,	,	PUNCT
ertr-554	109	14	&	&	CCONJ
ertr-554	109	15	mohd	mohd	PROPN
ertr-554	109	16	-	-	PUNCT
ertr-554	109	17	any	any	PROPN
ertr-554	109	18	,	,	PUNCT
ertr-554	109	19	a.	a.	NOUN
ertr-554	109	20	a.	a.	NOUN
ertr-554	109	21	(	(	PUNCT
ertr-554	109	22	2016	2016	NUM
ertr-554	109	23	)	)	PUNCT
ertr-554	109	24	.	.	PUNCT
ertr-554	110	1	constructing	construct	VERB
ertr-554	110	2	online	online	ADJ
ertr-554	110	3	switching	switch	VERB
ertr-554	110	4	barriers	barrier	NOUN
ertr-554	110	5	:	:	PUNCT
ertr-554	110	6	examining	examine	VERB
ertr-554	110	7	the	the	DET
ertr-554	110	8	effects	effect	NOUN
ertr-554	110	9	of	of	ADP
ertr-554	110	10	switching	switch	VERB
ertr-554	110	11	costs	cost	NOUN
ertr-554	110	12	and	and	CCONJ
ertr-554	110	13	alternative	alternative	ADJ
ertr-554	110	14	attractiveness	attractiveness	NOUN
ertr-554	110	15	on	on	ADP
ertr-554	110	16	e	e	NOUN
ertr-554	110	17	-	-	NOUN
ertr-554	110	18	store	store	NOUN
ertr-554	110	19	loyalty	loyalty	NOUN
ertr-554	110	20	in	in	ADP
ertr-554	110	21	online	online	ADJ
ertr-554	110	22	pure	pure	ADJ
ertr-554	110	23	-	-	PUNCT
ertr-554	110	24	play	play	NOUN
ertr-554	110	25	retailers	retailer	NOUN
ertr-554	110	26	.	.	PUNCT
ertr-554	111	1	electronic	electronic	ADJ
ertr-554	111	2	markets	market	NOUN
ertr-554	111	3	,	,	PUNCT
ertr-554	111	4	26(2	26(2	NUM
ertr-554	111	5	)	)	PUNCT
ertr-554	111	6	,	,	PUNCT
ertr-554	111	7	157	157	NUM
ertr-554	111	8	-	-	SYM
ertr-554	111	9	171	171	NUM
ertr-554	111	10	.	.	PUNCT
ertr-554	112	1	hsiao	hsiao	PROPN
ertr-554	112	2	,	,	PUNCT
ertr-554	112	3	c.	c.	PROPN
ertr-554	112	4	h.	h.	PROPN
ertr-554	112	5	,	,	PUNCT
ertr-554	112	6	chang	chang	PROPN
ertr-554	112	7	,	,	PUNCT
ertr-554	112	8	j.	j.	PROPN
ertr-554	112	9	j.	j.	PROPN
ertr-554	112	10	,	,	PUNCT
ertr-554	112	11	&	&	CCONJ
ertr-554	112	12	tang	tang	PROPN
ertr-554	112	13	,	,	PUNCT
ertr-554	112	14	k.	k.	PROPN
ertr-554	112	15	y.	y.	PROPN
ertr-554	112	16	(	(	PUNCT
ertr-554	112	17	2016	2016	NUM
ertr-554	112	18	)	)	PUNCT
ertr-554	112	19	.	.	PUNCT
ertr-554	113	1	exploring	explore	VERB
ertr-554	113	2	the	the	DET
ertr-554	113	3	influential	influential	ADJ
ertr-554	113	4	factors	factor	NOUN
ertr-554	113	5	in	in	ADP
ertr-554	113	6	continuance	continuance	NOUN
ertr-554	113	7	usage	usage	NOUN
ertr-554	113	8	of	of	ADP
ertr-554	113	9	mobile	mobile	ADJ
ertr-554	113	10	social	social	ADJ
ertr-554	113	11	apps	app	NOUN
ertr-554	113	12	:	:	PUNCT
ertr-554	113	13	satisfaction	satisfaction	NOUN
ertr-554	113	14	,	,	PUNCT
ertr-554	113	15	habit	habit	NOUN
ertr-554	113	16	,	,	PUNCT
ertr-554	113	17	and	and	CCONJ
ertr-554	113	18	customer	customer	NOUN
ertr-554	113	19	value	value	NOUN
ertr-554	113	20	perspectives	perspective	NOUN
ertr-554	113	21	.	.	PUNCT
ertr-554	114	1	telematics	telematic	NOUN
ertr-554	114	2	and	and	CCONJ
ertr-554	114	3	informatics	informatic	NOUN
ertr-554	114	4	,	,	PUNCT
ertr-554	114	5	33(2	33(2	NUM
ertr-554	114	6	)	)	PUNCT
ertr-554	114	7	,	,	PUNCT
ertr-554	114	8	342	342	NUM
ertr-554	114	9	-	-	SYM
ertr-554	114	10	355	355	NUM
ertr-554	114	11	.	.	PUNCT
ertr-554	115	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-554	115	2	e	e	NOUN
ertr-554	115	3	-	-	NOUN
ertr-554	115	4	review	review	NOUN
ertr-554	115	5	of	of	ADP
ertr-554	115	6	tourism	tourism	NOUN
ertr-554	115	7	research	research	NOUN
ertr-554	115	8	(	(	PUNCT
ertr-554	115	9	ertr	ertr	NOUN
ertr-554	115	10	)	)	PUNCT
ertr-554	115	11	,	,	PUNCT
ertr-554	115	12	vol	vol	NOUN
ertr-554	115	13	.	.	PROPN
ertr-554	115	14	17	17	NUM
ertr-554	115	15	,	,	PUNCT
ertr-554	115	16	no	no	INTJ
ertr-554	115	17	.	.	NOUN
ertr-554	115	18	5	5	NUM
ertr-554	115	19	,	,	PUNCT
ertr-554	115	20	2020	2020	NUM
ertr-554	115	21	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-554	115	22	705	705	NUM
ertr-554	115	23	kim	kim	PROPN
ertr-554	115	24	,	,	PUNCT
ertr-554	115	25	m.	m.	PROPN
ertr-554	115	26	j.	j.	PROPN
ertr-554	115	27	,	,	PUNCT
ertr-554	115	28	chung	chung	PROPN
ertr-554	115	29	,	,	PUNCT
ertr-554	115	30	n.	n.	PROPN
ertr-554	115	31	,	,	PUNCT
ertr-554	115	32	lee	lee	PROPN
ertr-554	115	33	,	,	PUNCT
ertr-554	115	34	c.	c.	PROPN
ertr-554	115	35	k.	k.	PROPN
ertr-554	115	36	,	,	PUNCT
ertr-554	115	37	&	&	CCONJ
ertr-554	115	38	preis	preis	PROPN
ertr-554	115	39	,	,	PUNCT
ertr-554	115	40	m.	m.	NOUN
ertr-554	115	41	w.	w.	PROPN
ertr-554	115	42	(	(	PUNCT
ertr-554	115	43	2015	2015	NUM
ertr-554	115	44	)	)	PUNCT
ertr-554	115	45	.	.	PUNCT
ertr-554	116	1	motivations	motivation	NOUN
ertr-554	116	2	and	and	CCONJ
ertr-554	116	3	use	use	VERB
ertr-554	116	4	context	context	NOUN
ertr-554	116	5	in	in	ADP
ertr-554	116	6	mobile	mobile	ADJ
ertr-554	116	7	tourism	tourism	NOUN
ertr-554	116	8	shopping	shopping	NOUN
ertr-554	116	9	:	:	PUNCT
ertr-554	116	10	applying	apply	VERB
ertr-554	116	11	contingency	contingency	NOUN
ertr-554	116	12	and	and	CCONJ
ertr-554	116	13	task	task	NOUN
ertr-554	116	14	–	–	PUNCT
ertr-554	116	15	technology	technology	NOUN
ertr-554	116	16	fit	fit	ADJ
ertr-554	116	17	theories	theory	NOUN
ertr-554	116	18	.	.	PUNCT
ertr-554	117	1	international	international	ADJ
ertr-554	117	2	journal	journal	PROPN
ertr-554	117	3	of	of	ADP
ertr-554	117	4	tourism	tourism	NOUN
ertr-554	117	5	research	research	NOUN
ertr-554	117	6	,	,	PUNCT
ertr-554	117	7	17(1	17(1	NUM
ertr-554	117	8	)	)	PUNCT
ertr-554	117	9	,	,	PUNCT
ertr-554	117	10	13	13	NUM
ertr-554	117	11	-	-	SYM
ertr-554	117	12	24	24	NUM
ertr-554	117	13	.	.	PUNCT
ertr-554	118	1	lin	lin	PROPN
ertr-554	118	2	,	,	PUNCT
ertr-554	118	3	h.	h.	PROPN
ertr-554	118	4	h.	h.	PROPN
ertr-554	118	5	,	,	PUNCT
ertr-554	118	6	&	&	CCONJ
ertr-554	118	7	wang	wang	PROPN
ertr-554	118	8	,	,	PUNCT
ertr-554	118	9	y.	y.	PROPN
ertr-554	118	10	s.	s.	PROPN
ertr-554	118	11	(	(	PUNCT
ertr-554	118	12	2006	2006	NUM
ertr-554	118	13	)	)	PUNCT
ertr-554	118	14	.	.	PUNCT
ertr-554	119	1	an	an	DET
ertr-554	119	2	examination	examination	NOUN
ertr-554	119	3	of	of	ADP
ertr-554	119	4	the	the	DET
ertr-554	119	5	determinants	determinant	NOUN
ertr-554	119	6	of	of	ADP
ertr-554	119	7	customer	customer	NOUN
ertr-554	119	8	loyalty	loyalty	NOUN
ertr-554	119	9	in	in	ADP
ertr-554	119	10	mobile	mobile	ADJ
ertr-554	119	11	commerce	commerce	NOUN
ertr-554	119	12	contexts	contexts	NOUN
ertr-554	119	13	.	.	PUNCT
ertr-554	120	1	information	information	NOUN
ertr-554	120	2	&	&	CCONJ
ertr-554	120	3	management	management	PROPN
ertr-554	120	4	,	,	PUNCT
ertr-554	120	5	43(3	43(3	NUM
ertr-554	120	6	)	)	PUNCT
ertr-554	120	7	,	,	PUNCT
ertr-554	120	8	271	271	NUM
ertr-554	120	9	-	-	SYM
ertr-554	120	10	282	282	NUM
ertr-554	120	11	.	.	PUNCT
ertr-554	121	1	pereira	pereira	PROPN
ertr-554	121	2	,	,	PUNCT
ertr-554	121	3	h.	h.	PROPN
ertr-554	121	4	g.	g.	PROPN
ertr-554	121	5	,	,	PUNCT
ertr-554	121	6	de	de	PROPN
ertr-554	121	7	fátima	fátima	PROPN
ertr-554	121	8	salgueiro	salgueiro	PROPN
ertr-554	121	9	,	,	PUNCT
ertr-554	121	10	m.	m.	NOUN
ertr-554	121	11	,	,	PUNCT
ertr-554	121	12	&	&	CCONJ
ertr-554	121	13	rita	rita	PROPN
ertr-554	121	14	,	,	PUNCT
ertr-554	121	15	p.	p.	NOUN
ertr-554	121	16	(	(	PUNCT
ertr-554	121	17	2016	2016	NUM
ertr-554	121	18	)	)	PUNCT
ertr-554	121	19	.	.	PUNCT
ertr-554	122	1	online	online	ADJ
ertr-554	122	2	purchase	purchase	NOUN
ertr-554	122	3	determinants	determinant	NOUN
ertr-554	122	4	of	of	ADP
ertr-554	122	5	loyalty	loyalty	NOUN
ertr-554	122	6	:	:	PUNCT
ertr-554	122	7	the	the	DET
ertr-554	122	8	mediating	mediate	VERB
ertr-554	122	9	effect	effect	NOUN
ertr-554	122	10	of	of	ADP
ertr-554	122	11	satisfaction	satisfaction	NOUN
ertr-554	122	12	in	in	ADP
ertr-554	122	13	tourism	tourism	NOUN
ertr-554	122	14	.	.	PUNCT
ertr-554	123	1	journal	journal	NOUN
ertr-554	123	2	of	of	ADP
ertr-554	123	3	retailing	retailing	NOUN
ertr-554	123	4	and	and	CCONJ
ertr-554	123	5	consumer	consumer	NOUN
ertr-554	123	6	services	service	NOUN
ertr-554	123	7	,	,	PUNCT
ertr-554	123	8	30	30	NUM
ertr-554	123	9	,	,	PUNCT
ertr-554	123	10	279	279	NUM
ertr-554	123	11	-	-	SYM
ertr-554	123	12	291	291	NUM
ertr-554	123	13	.	.	PUNCT
ertr-554	124	1	roger	roger	NOUN
ertr-554	124	2	-	-	PUNCT
ertr-554	124	3	monzó	monzó	PROPN
ertr-554	124	4	,	,	PUNCT
ertr-554	124	5	v.	v.	ADJ
ertr-554	124	6	,	,	PUNCT
ertr-554	124	7	martí	martí	NOUN
ertr-554	124	8	-	-	PUNCT
ertr-554	124	9	sánchez	sánchez	NOUN
ertr-554	124	10	,	,	PUNCT
ertr-554	124	11	m.	m.	NOUN
ertr-554	124	12	,	,	PUNCT
ertr-554	124	13	&	&	CCONJ
ertr-554	124	14	guijarro	guijarro	PROPN
ertr-554	124	15	-	-	PUNCT
ertr-554	124	16	garcía	garcía	ADJ
ertr-554	124	17	,	,	PUNCT
ertr-554	124	18	m.	m.	NOUN
ertr-554	124	19	(	(	PUNCT
ertr-554	124	20	2015	2015	NUM
ertr-554	124	21	)	)	PUNCT
ertr-554	124	22	.	.	PUNCT
ertr-554	125	1	using	use	VERB
ertr-554	125	2	online	online	ADJ
ertr-554	125	3	consumer	consumer	NOUN
ertr-554	125	4	loyalty	loyalty	NOUN
ertr-554	125	5	to	to	PART
ertr-554	125	6	gain	gain	VERB
ertr-554	125	7	competitive	competitive	ADJ
ertr-554	125	8	advantage	advantage	NOUN
ertr-554	125	9	in	in	ADP
ertr-554	125	10	travel	travel	NOUN
ertr-554	125	11	agencies	agency	NOUN
ertr-554	125	12	.	.	PUNCT
ertr-554	126	1	journal	journal	PROPN
ertr-554	126	2	of	of	ADP
ertr-554	126	3	business	business	NOUN
ertr-554	126	4	research	research	NOUN
ertr-554	126	5	,	,	PUNCT
ertr-554	126	6	68(7	68(7	NUM
ertr-554	126	7	)	)	PUNCT
ertr-554	126	8	,	,	PUNCT
ertr-554	126	9	1638	1638	NUM
ertr-554	126	10	-	-	SYM
ertr-554	126	11	1640	1640	NUM
ertr-554	126	12	.	.	PUNCT
ertr-554	127	1	ryu	ryu	ADJ
ertr-554	127	2	,	,	PUNCT
ertr-554	127	3	m.	m.	PROPN
ertr-554	127	4	h.	h.	PROPN
ertr-554	127	5	,	,	PUNCT
ertr-554	127	6	kim	kim	PROPN
ertr-554	127	7	,	,	PUNCT
ertr-554	127	8	j.	j.	PROPN
ertr-554	127	9	,	,	PUNCT
ertr-554	127	10	&	&	CCONJ
ertr-554	127	11	kim	kim	PROPN
ertr-554	127	12	,	,	PUNCT
ertr-554	127	13	s.	s.	PROPN
ertr-554	127	14	(	(	PUNCT
ertr-554	127	15	2014	2014	NUM
ertr-554	127	16	)	)	PUNCT
ertr-554	127	17	.	.	PUNCT
ertr-554	128	1	factors	factor	NOUN
ertr-554	128	2	affecting	affect	VERB
ertr-554	128	3	application	application	NOUN
ertr-554	128	4	developers	developer	NOUN
ertr-554	128	5	’	’	PART
ertr-554	128	6	loyalty	loyalty	NOUN
ertr-554	128	7	to	to	ADP
ertr-554	128	8	mobile	mobile	ADJ
ertr-554	128	9	platforms	platform	NOUN
ertr-554	128	10	.	.	PUNCT
ertr-554	129	1	computers	computer	NOUN
ertr-554	129	2	in	in	ADP
ertr-554	129	3	human	human	ADJ
ertr-554	129	4	behavior	behavior	NOUN
ertr-554	129	5	,	,	PUNCT
ertr-554	129	6	40	40	NUM
ertr-554	129	7	,	,	PUNCT
ertr-554	129	8	78	78	NUM
ertr-554	129	9	-	-	SYM
ertr-554	129	10	85	85	NUM
ertr-554	129	11	.	.	PUNCT
ertr-554	130	1	wu	wu	PROPN
ertr-554	130	2	,	,	PUNCT
ertr-554	130	3	j.	j.	PROPN
ertr-554	130	4	s.	s.	PROPN
ertr-554	130	5	,	,	PUNCT
ertr-554	130	6	&	&	CCONJ
ertr-554	130	7	law	law	PROPN
ertr-554	130	8	,	,	PUNCT
ertr-554	130	9	r.	r.	PROPN
ertr-554	130	10	(	(	PUNCT
ertr-554	130	11	2018	2018	NUM
ertr-554	130	12	)	)	PUNCT
ertr-554	130	13	.	.	PUNCT
ertr-554	131	1	analysing	analyse	VERB
ertr-554	131	2	behavioural	behavioural	ADJ
ertr-554	131	3	differences	difference	NOUN
ertr-554	131	4	between	between	ADP
ertr-554	131	5	e	e	NOUN
ertr-554	131	6	-	-	ADJ
ertr-554	131	7	and	and	CCONJ
ertr-554	131	8	m	m	NOUN
ertr-554	131	9	-	-	NOUN
ertr-554	131	10	bookers	booker	NOUN
ertr-554	131	11	in	in	ADP
ertr-554	131	12	hotel	hotel	NOUN
ertr-554	131	13	booking	booking	NOUN
ertr-554	131	14	.	.	PUNCT
ertr-554	132	1	international	international	ADJ
ertr-554	132	2	journal	journal	PROPN
ertr-554	132	3	of	of	ADP
ertr-554	132	4	hospitality	hospitality	NOUN
ertr-554	132	5	management	management	NOUN
ertr-554	132	6	,	,	PUNCT
ertr-554	132	7	in	in	ADP
ertr-554	132	8	press	press	NOUN
ertr-554	132	9	,	,	PUNCT
ertr-554	132	10	doi:10.1016	doi:10.1016	PROPN
ertr-554	132	11	/	/	SYM
ertr-554	132	12	j.ijhm.2018.10.023	j.ijhm.2018.10.023	PROPN
ertr-554	132	13	http://ertr.tamu.edu/	http://ertr.tamu.edu/	NOUN