id	sid	tid	token	lemma	pos
ertr-562	1	1	e	e	X
ertr-562	1	2	-	-	NOUN
ertr-562	1	3	review	review	NOUN
ertr-562	1	4	of	of	ADP
ertr-562	1	5	tourism	tourism	NOUN
ertr-562	1	6	research	research	NOUN
ertr-562	1	7	(	(	PUNCT
ertr-562	1	8	ertr	ertr	NOUN
ertr-562	1	9	)	)	PUNCT
ertr-562	1	10	,	,	PUNCT
ertr-562	1	11	vol	vol	NOUN
ertr-562	1	12	.	.	PROPN
ertr-562	1	13	17	17	NUM
ertr-562	1	14	,	,	PUNCT
ertr-562	1	15	no	no	INTJ
ertr-562	1	16	.	.	NOUN
ertr-562	1	17	5	5	NUM
ertr-562	1	18	,	,	PUNCT
ertr-562	1	19	2020	2020	NUM
ertr-562	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-562	1	21	799	799	NUM
ertr-562	1	22	dr	dr	PROPN
ertr-562	1	23	.	.	PROPN
ertr-562	1	24	yu	yu	PROPN
ertr-562	1	25	fai	fai	PROPN
ertr-562	1	26	chan	chan	PROPN
ertr-562	1	27	the	the	DET
ertr-562	1	28	hong	hong	PROPN
ertr-562	1	29	kong	kong	PROPN
ertr-562	1	30	polytechnic	polytechnic	PROPN
ertr-562	1	31	university	university	PROPN
ertr-562	1	32	dr	dr	PROPN
ertr-562	1	33	.	.	PROPN
ertr-562	1	34	rob	rob	PROPN
ertr-562	1	35	law	law	PROPN
ertr-562	1	36	the	the	DET
ertr-562	1	37	hong	hong	PROPN
ertr-562	1	38	kong	kong	PROPN
ertr-562	1	39	polytechnic	polytechnic	PROPN
ertr-562	1	40	university	university	PROPN
ertr-562	1	41	ms	ms	PROPN
ertr-562	1	42	.	.	PROPN
ertr-562	1	43	jing	jing	PROPN
ertr-562	1	44	ma	ma	PROPN
ertr-562	2	1	the	the	DET
ertr-562	2	2	hong	hong	PROPN
ertr-562	2	3	kong	kong	PROPN
ertr-562	2	4	polytechnic	polytechnic	PROPN
ertr-562	2	5	university	university	NOUN
ertr-562	2	6	revisiting	revisit	VERB
ertr-562	2	7	“	"	PUNCT
ertr-562	2	8	disintermediation	disintermediation	NOUN
ertr-562	2	9	”	"	PUNCT
ertr-562	2	10	in	in	ADP
ertr-562	2	11	travel	travel	NOUN
ertr-562	2	12	product	product	NOUN
ertr-562	2	13	distribution	distribution	NOUN
ertr-562	2	14	of	of	ADP
ertr-562	2	15	airline	airline	NOUN
ertr-562	2	16	industry	industry	NOUN
ertr-562	2	17	in	in	ADP
ertr-562	2	18	mobile	mobile	ADJ
ertr-562	2	19	technology	technology	NOUN
ertr-562	2	20	era	era	NOUN
ertr-562	2	21	disintermediation	disintermediation	NOUN
ertr-562	2	22	,	,	PUNCT
ertr-562	2	23	which	which	PRON
ertr-562	2	24	refers	refer	VERB
ertr-562	2	25	to	to	ADP
ertr-562	2	26	dealing	deal	VERB
ertr-562	2	27	with	with	ADP
ertr-562	2	28	customers	customer	NOUN
ertr-562	2	29	directly	directly	ADV
ertr-562	2	30	through	through	ADP
ertr-562	2	31	the	the	DET
ertr-562	2	32	e	e	NOUN
ertr-562	2	33	-	-	ADJ
ertr-562	2	34	booking	booking	ADJ
ertr-562	2	35	platform	platform	NOUN
ertr-562	2	36	,	,	PUNCT
ertr-562	2	37	has	have	AUX
ertr-562	2	38	been	be	AUX
ertr-562	2	39	gradually	gradually	ADV
ertr-562	2	40	embraced	embrace	VERB
ertr-562	2	41	by	by	ADP
ertr-562	2	42	travel	travel	NOUN
ertr-562	2	43	product	product	NOUN
ertr-562	2	44	suppliers	supplier	NOUN
ertr-562	2	45	in	in	ADP
ertr-562	2	46	recent	recent	ADJ
ertr-562	2	47	years	year	NOUN
ertr-562	2	48	to	to	PART
ertr-562	2	49	avoid	avoid	VERB
ertr-562	2	50	high	high	ADJ
ertr-562	2	51	distribution	distribution	NOUN
ertr-562	2	52	costs	cost	NOUN
ertr-562	2	53	of	of	ADP
ertr-562	2	54	the	the	DET
ertr-562	2	55	intermediaries	intermediary	NOUN
ertr-562	2	56	.	.	PUNCT
ertr-562	3	1	additionally	additionally	ADV
ertr-562	3	2	,	,	PUNCT
ertr-562	3	3	the	the	DET
ertr-562	3	4	ever	ever	ADV
ertr-562	3	5	-	-	PUNCT
ertr-562	3	6	increasing	increase	VERB
ertr-562	3	7	number	number	NOUN
ertr-562	3	8	of	of	ADP
ertr-562	3	9	mobile	mobile	ADJ
ertr-562	3	10	users	user	NOUN
ertr-562	3	11	has	have	AUX
ertr-562	3	12	encouraged	encourage	VERB
ertr-562	3	13	suppliers	supplier	NOUN
ertr-562	3	14	to	to	PART
ertr-562	3	15	develop	develop	VERB
ertr-562	3	16	mobile	mobile	ADJ
ertr-562	3	17	-	-	PUNCT
ertr-562	3	18	friendly	friendly	ADJ
ertr-562	3	19	websites	website	NOUN
ertr-562	3	20	to	to	PART
ertr-562	3	21	satisfy	satisfy	VERB
ertr-562	3	22	the	the	DET
ertr-562	3	23	needs	need	NOUN
ertr-562	3	24	of	of	ADP
ertr-562	3	25	this	this	DET
ertr-562	3	26	growing	grow	VERB
ertr-562	3	27	sector	sector	NOUN
ertr-562	3	28	.	.	PUNCT
ertr-562	4	1	however	however	ADV
ertr-562	4	2	,	,	PUNCT
ertr-562	4	3	in	in	ADP
ertr-562	4	4	the	the	DET
ertr-562	4	5	previous	previous	ADJ
ertr-562	4	6	research	research	NOUN
ertr-562	4	7	,	,	PUNCT
ertr-562	4	8	disintermediation	disintermediation	NOUN
ertr-562	4	9	has	have	AUX
ertr-562	4	10	only	only	ADV
ertr-562	4	11	been	be	AUX
ertr-562	4	12	studied	study	VERB
ertr-562	4	13	in	in	ADP
ertr-562	4	14	the	the	DET
ertr-562	4	15	desktop	desktop	NOUN
ertr-562	4	16	technology	technology	NOUN
ertr-562	4	17	context	context	NOUN
ertr-562	4	18	,	,	PUNCT
ertr-562	4	19	while	while	SCONJ
ertr-562	4	20	the	the	DET
ertr-562	4	21	impact	impact	NOUN
ertr-562	4	22	of	of	ADP
ertr-562	4	23	disintermediation	disintermediation	NOUN
ertr-562	4	24	in	in	ADP
ertr-562	4	25	the	the	DET
ertr-562	4	26	mobile	mobile	ADJ
ertr-562	4	27	technology	technology	NOUN
ertr-562	4	28	era	era	NOUN
ertr-562	4	29	still	still	ADV
ertr-562	4	30	remains	remain	VERB
ertr-562	4	31	largely	largely	ADV
ertr-562	4	32	unknown	unknown	ADJ
ertr-562	4	33	.	.	PUNCT
ertr-562	5	1	this	this	DET
ertr-562	5	2	study	study	NOUN
ertr-562	5	3	aims	aim	VERB
ertr-562	5	4	at	at	ADP
ertr-562	5	5	filling	fill	VERB
ertr-562	5	6	this	this	DET
ertr-562	5	7	gap	gap	NOUN
ertr-562	5	8	by	by	ADP
ertr-562	5	9	revisiting	revisit	VERB
ertr-562	5	10	the	the	DET
ertr-562	5	11	topic	topic	NOUN
ertr-562	5	12	of	of	ADP
ertr-562	5	13	disintermediation	disintermediation	NOUN
ertr-562	5	14	in	in	ADP
ertr-562	5	15	the	the	DET
ertr-562	5	16	mobile	mobile	ADJ
ertr-562	5	17	technology	technology	NOUN
ertr-562	5	18	context	context	NOUN
ertr-562	5	19	.	.	PUNCT
ertr-562	6	1	502	502	NUM
ertr-562	6	2	travellers	traveller	NOUN
ertr-562	6	3	from	from	ADP
ertr-562	6	4	hong	hong	PROPN
ertr-562	6	5	kong	kong	PROPN
ertr-562	6	6	with	with	ADP
ertr-562	6	7	internet	internet	NOUN
ertr-562	6	8	air	air	NOUN
ertr-562	6	9	ticket	ticket	NOUN
ertr-562	6	10	purchase	purchase	NOUN
ertr-562	6	11	experience	experience	NOUN
ertr-562	6	12	participated	participate	VERB
ertr-562	6	13	in	in	ADP
ertr-562	6	14	this	this	DET
ertr-562	6	15	study	study	NOUN
ertr-562	6	16	.	.	PUNCT
ertr-562	7	1	key	key	ADJ
ertr-562	7	2	words	word	NOUN
ertr-562	7	3	:	:	PUNCT
ertr-562	7	4	disintermediation	disintermediation	NOUN
ertr-562	7	5	,	,	PUNCT
ertr-562	7	6	mobile	mobile	ADJ
ertr-562	7	7	internet	internet	NOUN
ertr-562	7	8	technology	technology	NOUN
ertr-562	7	9	,	,	PUNCT
ertr-562	7	10	airline	airline	NOUN
ertr-562	7	11	industry	industry	PROPN
ertr-562	7	12	dr	dr	PROPN
ertr-562	7	13	.	.	PROPN
ertr-562	7	14	yu	yu	PROPN
ertr-562	7	15	fai	fai	PROPN
ertr-562	7	16	chan	chan	PROPN
ertr-562	7	17	school	school	PROPN
ertr-562	7	18	of	of	ADP
ertr-562	7	19	hotel	hotel	NOUN
ertr-562	7	20	and	and	CCONJ
ertr-562	7	21	tourism	tourism	NOUN
ertr-562	7	22	management	management	NOUN
ertr-562	7	23	the	the	DET
ertr-562	7	24	hong	hong	PROPN
ertr-562	7	25	kong	kong	PROPN
ertr-562	7	26	polytechnic	polytechnic	PROPN
ertr-562	7	27	university	university	PROPN
ertr-562	7	28	17	17	NUM
ertr-562	7	29	science	science	PROPN
ertr-562	7	30	museum	museum	PROPN
ertr-562	7	31	road	road	NOUN
ertr-562	7	32	,	,	PUNCT
ertr-562	7	33	tst	tst	PROPN
ertr-562	7	34	east	east	PROPN
ertr-562	7	35	kowloon	kowloon	PROPN
ertr-562	7	36	,	,	PUNCT
ertr-562	7	37	hong	hong	PROPN
ertr-562	7	38	kong	kong	PROPN
ertr-562	7	39	tel	tel	PROPN
ertr-562	7	40	.	.	PUNCT
ertr-562	7	41	:	:	PUNCT
ertr-562	7	42	(	(	PUNCT
ertr-562	7	43	852	852	NUM
ertr-562	7	44	)	)	PUNCT
ertr-562	7	45	6680	6680	NUM
ertr-562	7	46	1777	1777	NUM
ertr-562	7	47	email	email	NOUN
ertr-562	7	48	:	:	PUNCT
ertr-562	7	49	yufai.chan@connect.polyu.hk	yufai.chan@connect.polyu.hk	PROPN
ertr-562	7	50	dr	dr	PROPN
ertr-562	7	51	.	.	PROPN
ertr-562	7	52	rob	rob	PROPN
ertr-562	7	53	law	law	PROPN
ertr-562	7	54	professor	professor	NOUN
ertr-562	7	55	,	,	PUNCT
ertr-562	7	56	school	school	NOUN
ertr-562	7	57	of	of	ADP
ertr-562	7	58	hotel	hotel	NOUN
ertr-562	7	59	and	and	CCONJ
ertr-562	7	60	tourism	tourism	NOUN
ertr-562	7	61	management	management	NOUN
ertr-562	7	62	the	the	DET
ertr-562	7	63	hong	hong	PROPN
ertr-562	7	64	kong	kong	PROPN
ertr-562	7	65	polytechnic	polytechnic	PROPN
ertr-562	7	66	university	university	PROPN
ertr-562	7	67	17	17	NUM
ertr-562	7	68	science	science	PROPN
ertr-562	7	69	museum	museum	PROPN
ertr-562	7	70	road	road	NOUN
ertr-562	7	71	,	,	PUNCT
ertr-562	7	72	tst	tst	PROPN
ertr-562	7	73	east	east	PROPN
ertr-562	7	74	kowloon	kowloon	PROPN
ertr-562	7	75	,	,	PUNCT
ertr-562	7	76	hong	hong	PROPN
ertr-562	7	77	kong	kong	PROPN
ertr-562	7	78	tel	tel	PROPN
ertr-562	7	79	.	.	PUNCT
ertr-562	7	80	:	:	PUNCT
ertr-562	7	81	(	(	PUNCT
ertr-562	7	82	852	852	NUM
ertr-562	7	83	)	)	PUNCT
ertr-562	7	84	3400	3400	NUM
ertr-562	7	85	2181	2181	NUM
ertr-562	7	86	email	email	NOUN
ertr-562	7	87	:	:	PUNCT
ertr-562	7	88	rob.law@polyu.edu.hk	rob.law@polyu.edu.hk	PROPN
ertr-562	7	89	ms	ms	PROPN
ertr-562	7	90	.	.	PROPN
ertr-562	7	91	jing	jing	PROPN
ertr-562	7	92	ma	ma	PROPN
ertr-562	7	93	school	school	PROPN
ertr-562	7	94	of	of	ADP
ertr-562	7	95	hotel	hotel	NOUN
ertr-562	7	96	and	and	CCONJ
ertr-562	7	97	tourism	tourism	NOUN
ertr-562	7	98	management	management	NOUN
ertr-562	7	99	the	the	DET
ertr-562	7	100	hong	hong	PROPN
ertr-562	7	101	kong	kong	PROPN
ertr-562	7	102	polytechnic	polytechnic	PROPN
ertr-562	7	103	university	university	PROPN
ertr-562	7	104	17	17	NUM
ertr-562	7	105	science	science	PROPN
ertr-562	7	106	museum	museum	PROPN
ertr-562	7	107	road	road	NOUN
ertr-562	7	108	,	,	PUNCT
ertr-562	7	109	tst	tst	PROPN
ertr-562	7	110	east	east	PROPN
ertr-562	7	111	kowloon	kowloon	PROPN
ertr-562	7	112	,	,	PUNCT
ertr-562	7	113	hong	hong	PROPN
ertr-562	7	114	kong	kong	PROPN
ertr-562	7	115	tel	tel	PROPN
ertr-562	7	116	.	.	PUNCT
ertr-562	7	117	:	:	PUNCT
ertr-562	7	118	(	(	PUNCT
ertr-562	7	119	852	852	NUM
ertr-562	7	120	)	)	PUNCT
ertr-562	7	121	6553	6553	NUM
ertr-562	7	122	1724	1724	NUM
ertr-562	7	123	email	email	NOUN
ertr-562	7	124	:	:	PUNCT
ertr-562	7	125	17085864d@connect.polyu.hk	17085864d@connect.polyu.hk	ADJ
ertr-562	7	126	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-562	7	127	mailto:yufai.chan@travelport.com	mailto:yufai.chan@travelport.com	X
ertr-562	8	1	e	e	X
ertr-562	8	2	-	-	NOUN
ertr-562	8	3	review	review	NOUN
ertr-562	8	4	of	of	ADP
ertr-562	8	5	tourism	tourism	NOUN
ertr-562	8	6	research	research	NOUN
ertr-562	8	7	(	(	PUNCT
ertr-562	8	8	ertr	ertr	NOUN
ertr-562	8	9	)	)	PUNCT
ertr-562	8	10	,	,	PUNCT
ertr-562	8	11	vol	vol	NOUN
ertr-562	8	12	.	.	PROPN
ertr-562	8	13	17	17	NUM
ertr-562	8	14	,	,	PUNCT
ertr-562	8	15	no	no	INTJ
ertr-562	8	16	.	.	NOUN
ertr-562	8	17	5	5	NUM
ertr-562	8	18	,	,	PUNCT
ertr-562	8	19	2020	2020	NUM
ertr-562	8	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-562	8	21	800	800	NUM
ertr-562	8	22	dr	dr	PROPN
ertr-562	8	23	.	.	PROPN
ertr-562	8	24	yu	yu	PROPN
ertr-562	8	25	fai	fai	PROPN
ertr-562	8	26	chan	chan	PROPN
ertr-562	8	27	is	be	AUX
ertr-562	8	28	a	a	DET
ertr-562	8	29	regional	regional	ADJ
ertr-562	8	30	sales	sale	NOUN
ertr-562	8	31	manager	manager	NOUN
ertr-562	8	32	–	–	PUNCT
ertr-562	8	33	greater	great	ADJ
ertr-562	8	34	china	china	NOUN
ertr-562	8	35	of	of	ADP
ertr-562	8	36	travelport	travelport	PROPN
ertr-562	8	37	.	.	PUNCT
ertr-562	9	1	dr	dr	PROPN
ertr-562	9	2	.	.	PROPN
ertr-562	9	3	chan	chan	PROPN
ertr-562	9	4	has	have	VERB
ertr-562	9	5	extensive	extensive	ADJ
ertr-562	9	6	experience	experience	NOUN
ertr-562	9	7	with	with	ADP
ertr-562	9	8	the	the	DET
ertr-562	9	9	airline	airline	NOUN
ertr-562	9	10	industry	industry	NOUN
ertr-562	9	11	and	and	CCONJ
ertr-562	9	12	has	have	VERB
ertr-562	9	13	research	research	NOUN
ertr-562	9	14	interests	interest	NOUN
ertr-562	9	15	in	in	ADP
ertr-562	9	16	airfare	airfare	NOUN
ertr-562	9	17	reservation	reservation	NOUN
ertr-562	9	18	and	and	CCONJ
ertr-562	9	19	management	management	NOUN
ertr-562	9	20	.	.	PUNCT
ertr-562	10	1	dr	dr	PROPN
ertr-562	10	2	.	.	PROPN
ertr-562	10	3	rob	rob	PROPN
ertr-562	10	4	law	law	PROPN
ertr-562	10	5	is	be	AUX
ertr-562	10	6	a	a	DET
ertr-562	10	7	full	full	ADJ
ertr-562	10	8	professor	professor	NOUN
ertr-562	10	9	at	at	ADP
ertr-562	10	10	the	the	DET
ertr-562	10	11	school	school	NOUN
ertr-562	10	12	of	of	ADP
ertr-562	10	13	hotel	hotel	NOUN
ertr-562	10	14	and	and	CCONJ
ertr-562	10	15	tourism	tourism	NOUN
ertr-562	10	16	management	management	NOUN
ertr-562	10	17	of	of	ADP
ertr-562	10	18	hong	hong	PROPN
ertr-562	10	19	kong	kong	PROPN
ertr-562	10	20	polytechnic	polytechnic	PROPN
ertr-562	10	21	university	university	PROPN
ertr-562	10	22	.	.	PUNCT
ertr-562	11	1	his	his	PRON
ertr-562	11	2	research	research	NOUN
ertr-562	11	3	focuses	focus	VERB
ertr-562	11	4	on	on	ADP
ertr-562	11	5	information	information	NOUN
ertr-562	11	6	technology	technology	NOUN
ertr-562	11	7	,	,	PUNCT
ertr-562	11	8	internet	internet	NOUN
ertr-562	11	9	and	and	CCONJ
ertr-562	11	10	e	e	NOUN
ertr-562	11	11	-	-	NOUN
ertr-562	11	12	commerce	commerce	NOUN
ertr-562	11	13	,	,	PUNCT
ertr-562	11	14	modelling	modelling	NOUN
ertr-562	11	15	and	and	CCONJ
ertr-562	11	16	forecasting	forecasting	NOUN
ertr-562	11	17	,	,	PUNCT
ertr-562	11	18	artificial	artificial	ADJ
ertr-562	11	19	intelligence	intelligence	NOUN
ertr-562	11	20	and	and	CCONJ
ertr-562	11	21	software	software	NOUN
ertr-562	11	22	engineering	engineering	NOUN
ertr-562	11	23	in	in	ADP
ertr-562	11	24	the	the	DET
ertr-562	11	25	context	context	NOUN
ertr-562	11	26	of	of	ADP
ertr-562	11	27	tourism	tourism	NOUN
ertr-562	11	28	.	.	PUNCT
ertr-562	12	1	miss	miss	PROPN
ertr-562	12	2	jing	jing	PROPN
ertr-562	12	3	ma	ma	PROPN
ertr-562	12	4	is	be	AUX
ertr-562	12	5	an	an	DET
ertr-562	12	6	undergraduate	undergraduate	NOUN
ertr-562	12	7	studying	study	VERB
ertr-562	12	8	bachelor	bachelor	NOUN
ertr-562	12	9	of	of	ADP
ertr-562	12	10	science	science	NOUN
ertr-562	12	11	in	in	ADP
ertr-562	12	12	hotel	hotel	NOUN
ertr-562	12	13	management	management	NOUN
ertr-562	12	14	at	at	ADP
ertr-562	12	15	the	the	DET
ertr-562	12	16	school	school	NOUN
ertr-562	12	17	of	of	ADP
ertr-562	12	18	hotel	hotel	NOUN
ertr-562	12	19	and	and	CCONJ
ertr-562	12	20	tourism	tourism	NOUN
ertr-562	12	21	management	management	NOUN
ertr-562	12	22	of	of	ADP
ertr-562	12	23	hong	hong	PROPN
ertr-562	12	24	kong	kong	PROPN
ertr-562	12	25	polytechnic	polytechnic	PROPN
ertr-562	12	26	university	university	PROPN
ertr-562	12	27	.	.	PUNCT
ertr-562	13	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-562	14	1	e	e	X
ertr-562	14	2	-	-	NOUN
ertr-562	14	3	review	review	NOUN
ertr-562	14	4	of	of	ADP
ertr-562	14	5	tourism	tourism	NOUN
ertr-562	14	6	research	research	NOUN
ertr-562	14	7	(	(	PUNCT
ertr-562	14	8	ertr	ertr	NOUN
ertr-562	14	9	)	)	PUNCT
ertr-562	14	10	,	,	PUNCT
ertr-562	14	11	vol	vol	NOUN
ertr-562	14	12	.	.	PROPN
ertr-562	14	13	17	17	NUM
ertr-562	14	14	,	,	PUNCT
ertr-562	14	15	no	no	INTJ
ertr-562	14	16	.	.	NOUN
ertr-562	14	17	5	5	NUM
ertr-562	14	18	,	,	PUNCT
ertr-562	14	19	2020	2020	NUM
ertr-562	14	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-562	14	21	801	801	NUM
ertr-562	14	22	introduction	introduction	NOUN
ertr-562	14	23	“	"	PUNCT
ertr-562	14	24	in	in	ADP
ertr-562	14	25	2007	2007	NUM
ertr-562	14	26	,	,	PUNCT
ertr-562	14	27	20.3	20.3	NUM
ertr-562	14	28	%	%	NOUN
ertr-562	14	29	of	of	ADP
ertr-562	14	30	the	the	DET
ertr-562	14	31	world	world	NOUN
ertr-562	14	32	’s	’s	PART
ertr-562	14	33	populations	population	NOUN
ertr-562	14	34	was	be	AUX
ertr-562	14	35	internet	internet	NOUN
ertr-562	14	36	users	user	NOUN
ertr-562	14	37	;	;	PUNCT
ertr-562	14	38	this	this	PRON
ertr-562	14	39	exceeded	exceed	VERB
ertr-562	14	40	the	the	DET
ertr-562	14	41	19.01	19.01	NUM
ertr-562	14	42	%	%	NOUN
ertr-562	14	43	of	of	ADP
ertr-562	14	44	the	the	DET
ertr-562	14	45	world	world	NOUN
ertr-562	14	46	’s	’s	PART
ertr-562	14	47	population	population	NOUN
ertr-562	14	48	who	who	PRON
ertr-562	14	49	were	be	AUX
ertr-562	14	50	fixed	fix	VERB
ertr-562	14	51	-	-	PUNCT
ertr-562	14	52	line	line	NOUN
ertr-562	14	53	telephone	telephone	NOUN
ertr-562	14	54	owners	owner	NOUN
ertr-562	14	55	”	"	PUNCT
ertr-562	14	56	(	(	PUNCT
ertr-562	14	57	soltysik	soltysik	NOUN
ertr-562	14	58	,	,	PUNCT
ertr-562	14	59	2013	2013	NUM
ertr-562	14	60	,	,	PUNCT
ertr-562	14	61	p.	p.	NOUN
ertr-562	14	62	33	33	NUM
ertr-562	14	63	)	)	PUNCT
ertr-562	14	64	.	.	PUNCT
ertr-562	15	1	the	the	DET
ertr-562	15	2	internet	internet	NOUN
ertr-562	15	3	has	have	AUX
ertr-562	15	4	gradually	gradually	ADV
ertr-562	15	5	become	become	VERB
ertr-562	15	6	a	a	DET
ertr-562	15	7	popular	popular	ADJ
ertr-562	15	8	medium	medium	NOUN
ertr-562	15	9	for	for	SCONJ
ertr-562	15	10	travellers	traveller	NOUN
ertr-562	15	11	to	to	PART
ertr-562	15	12	access	access	VERB
ertr-562	15	13	information	information	NOUN
ertr-562	15	14	,	,	PUNCT
ertr-562	15	15	while	while	SCONJ
ertr-562	15	16	mobile	mobile	ADJ
ertr-562	15	17	devices	device	NOUN
ertr-562	15	18	,	,	PUNCT
ertr-562	15	19	which	which	PRON
ertr-562	15	20	allow	allow	VERB
ertr-562	15	21	users	user	NOUN
ertr-562	15	22	to	to	PART
ertr-562	15	23	access	access	VERB
ertr-562	15	24	the	the	DET
ertr-562	15	25	internet	internet	NOUN
ertr-562	15	26	without	without	ADP
ertr-562	15	27	using	use	VERB
ertr-562	15	28	bulky	bulky	ADJ
ertr-562	15	29	computers	computer	NOUN
ertr-562	15	30	,	,	PUNCT
ertr-562	15	31	have	have	AUX
ertr-562	15	32	become	become	VERB
ertr-562	15	33	the	the	DET
ertr-562	15	34	market	market	NOUN
ertr-562	15	35	leader	leader	NOUN
ertr-562	15	36	among	among	ADP
ertr-562	15	37	all	all	DET
ertr-562	15	38	devices	device	NOUN
ertr-562	15	39	.	.	PUNCT
ertr-562	16	1	however	however	ADV
ertr-562	16	2	,	,	PUNCT
ertr-562	16	3	most	most	ADJ
ertr-562	16	4	prior	prior	ADJ
ertr-562	16	5	studies	study	NOUN
ertr-562	16	6	related	relate	VERB
ertr-562	16	7	to	to	ADP
ertr-562	16	8	disintermediation	disintermediation	NOUN
ertr-562	16	9	in	in	ADP
ertr-562	16	10	travel	travel	NOUN
ertr-562	16	11	product	product	NOUN
ertr-562	16	12	distribution	distribution	NOUN
ertr-562	16	13	were	be	AUX
ertr-562	16	14	mainly	mainly	ADV
ertr-562	16	15	concerning	concern	VERB
ertr-562	16	16	about	about	ADP
ertr-562	16	17	how	how	SCONJ
ertr-562	16	18	“	"	PUNCT
ertr-562	16	19	disintermediation	disintermediation	NOUN
ertr-562	16	20	”	"	PUNCT
ertr-562	16	21	is	be	AUX
ertr-562	16	22	perceived	perceive	VERB
ertr-562	16	23	in	in	ADP
ertr-562	16	24	the	the	DET
ertr-562	16	25	context	context	NOUN
ertr-562	16	26	of	of	ADP
ertr-562	16	27	desktop	desktop	NOUN
ertr-562	16	28	computers	computer	NOUN
ertr-562	16	29	;	;	PUNCT
ertr-562	16	30	whereas	whereas	SCONJ
ertr-562	16	31	the	the	DET
ertr-562	16	32	perception	perception	NOUN
ertr-562	16	33	of	of	ADP
ertr-562	16	34	disintermediation	disintermediation	NOUN
ertr-562	16	35	in	in	ADP
ertr-562	16	36	mobile	mobile	ADJ
ertr-562	16	37	internet	internet	NOUN
ertr-562	16	38	technology	technology	NOUN
ertr-562	16	39	still	still	ADV
ertr-562	16	40	remains	remain	VERB
ertr-562	16	41	unknown	unknown	ADJ
ertr-562	16	42	.	.	PUNCT
ertr-562	17	1	law	law	NOUN
ertr-562	17	2	,	,	PUNCT
ertr-562	17	3	leung	leung	PROPN
ertr-562	17	4	,	,	PUNCT
ertr-562	17	5	lo	lo	PROPN
ertr-562	17	6	,	,	PUNCT
ertr-562	17	7	leung	leung	PROPN
ertr-562	17	8	,	,	PUNCT
ertr-562	17	9	and	and	CCONJ
ertr-562	17	10	fong	fong	PROPN
ertr-562	17	11	(	(	PUNCT
ertr-562	17	12	2015	2015	NUM
ertr-562	17	13	,	,	PUNCT
ertr-562	17	14	p.	p.	NOUN
ertr-562	17	15	447	447	NUM
ertr-562	17	16	)	)	PUNCT
ertr-562	17	17	also	also	ADV
ertr-562	17	18	identified	identify	VERB
ertr-562	17	19	that	that	SCONJ
ertr-562	17	20	the	the	DET
ertr-562	17	21	“	"	PUNCT
ertr-562	17	22	research	research	NOUN
ertr-562	17	23	gap	gap	NOUN
ertr-562	17	24	exists	exist	VERB
ertr-562	17	25	between	between	ADP
ertr-562	17	26	the	the	DET
ertr-562	17	27	available	available	ADJ
ertr-562	17	28	mobile	mobile	ADJ
ertr-562	17	29	technology	technology	NOUN
ertr-562	17	30	and	and	CCONJ
ertr-562	17	31	the	the	DET
ertr-562	17	32	adoption	adoption	NOUN
ertr-562	17	33	of	of	ADP
ertr-562	17	34	the	the	DET
ertr-562	17	35	technology	technology	NOUN
ertr-562	17	36	by	by	ADP
ertr-562	17	37	tourism	tourism	NOUN
ertr-562	17	38	industry	industry	NOUN
ertr-562	17	39	practitioners	practitioner	NOUN
ertr-562	17	40	”	"	PUNCT
ertr-562	17	41	.	.	PUNCT
ertr-562	18	1	in	in	ADP
ertr-562	18	2	order	order	NOUN
ertr-562	18	3	to	to	PART
ertr-562	18	4	fill	fill	VERB
ertr-562	18	5	in	in	ADP
ertr-562	18	6	the	the	DET
ertr-562	18	7	gap	gap	NOUN
ertr-562	18	8	,	,	PUNCT
ertr-562	18	9	this	this	DET
ertr-562	18	10	study	study	NOUN
ertr-562	18	11	focuses	focus	VERB
ertr-562	18	12	on	on	ADP
ertr-562	18	13	one	one	NUM
ertr-562	18	14	airline	airline	NOUN
ertr-562	18	15	industry	industry	NOUN
ertr-562	18	16	in	in	ADP
ertr-562	18	17	hong	hong	PROPN
ertr-562	18	18	kong	kong	PROPN
ertr-562	18	19	to	to	PART
ertr-562	18	20	conduct	conduct	VERB
ertr-562	18	21	a	a	DET
ertr-562	18	22	study	study	NOUN
ertr-562	18	23	on	on	ADP
ertr-562	18	24	the	the	DET
ertr-562	18	25	phenomenon	phenomenon	NOUN
ertr-562	18	26	of	of	ADP
ertr-562	18	27	disintermediation	disintermediation	NOUN
ertr-562	18	28	in	in	ADP
ertr-562	18	29	the	the	DET
ertr-562	18	30	mobile	mobile	ADJ
ertr-562	18	31	technology	technology	NOUN
ertr-562	18	32	era	era	NOUN
ertr-562	18	33	.	.	PUNCT
ertr-562	19	1	the	the	DET
ertr-562	19	2	research	research	NOUN
ertr-562	19	3	objectives	objective	NOUN
ertr-562	19	4	of	of	ADP
ertr-562	19	5	this	this	DET
ertr-562	19	6	study	study	NOUN
ertr-562	19	7	are	be	AUX
ertr-562	19	8	:	:	PUNCT
ertr-562	19	9	to	to	PART
ertr-562	19	10	investigate	investigate	VERB
ertr-562	19	11	air	air	NOUN
ertr-562	19	12	ticket	ticket	NOUN
ertr-562	19	13	consumers	consumer	NOUN
ertr-562	19	14	’	’	PART
ertr-562	19	15	perception	perception	NOUN
ertr-562	19	16	of	of	ADP
ertr-562	19	17	disintermediation	disintermediation	NOUN
ertr-562	19	18	in	in	ADP
ertr-562	19	19	air	air	NOUN
ertr-562	19	20	ticket	ticket	NOUN
ertr-562	19	21	distribution	distribution	NOUN
ertr-562	19	22	in	in	ADP
ertr-562	19	23	mobile	mobile	ADJ
ertr-562	19	24	technology	technology	NOUN
ertr-562	19	25	era	era	NOUN
ertr-562	19	26	to	to	PART
ertr-562	19	27	investigate	investigate	VERB
ertr-562	19	28	air	air	NOUN
ertr-562	19	29	ticket	ticket	NOUN
ertr-562	19	30	consumers	consumer	NOUN
ertr-562	19	31	’	’	PART
ertr-562	19	32	perception	perception	NOUN
ertr-562	19	33	of	of	ADP
ertr-562	19	34	using	use	VERB
ertr-562	19	35	mobile	mobile	ADJ
ertr-562	19	36	devices	device	NOUN
ertr-562	19	37	in	in	ADP
ertr-562	19	38	air	air	NOUN
ertr-562	19	39	ticket	ticket	NOUN
ertr-562	19	40	online	online	ADJ
ertr-562	19	41	purchase	purchase	NOUN
ertr-562	19	42	in	in	ADP
ertr-562	19	43	mobile	mobile	ADJ
ertr-562	19	44	technology	technology	NOUN
ertr-562	19	45	era	era	NOUN
ertr-562	19	46	literature	literature	NOUN
ertr-562	19	47	review	review	VERB
ertr-562	19	48	the	the	DET
ertr-562	19	49	mobile	mobile	ADJ
ertr-562	19	50	device	device	NOUN
ertr-562	19	51	usage	usage	NOUN
ertr-562	19	52	in	in	ADP
ertr-562	19	53	hong	hong	PROPN
ertr-562	19	54	kong	kong	PROPN
ertr-562	19	55	according	accord	VERB
ertr-562	19	56	to	to	ADP
ertr-562	19	57	the	the	DET
ertr-562	19	58	data	datum	NOUN
ertr-562	19	59	of	of	ADP
ertr-562	19	60	go	go	NOUN
ertr-562	19	61	globe	globe	NOUN
ertr-562	19	62	(	(	PUNCT
ertr-562	19	63	2014	2014	NUM
ertr-562	19	64	)	)	PUNCT
ertr-562	19	65	,	,	PUNCT
ertr-562	19	66	using	use	VERB
ertr-562	19	67	smartphone	smartphone	NOUN
ertr-562	19	68	is	be	AUX
ertr-562	19	69	the	the	DET
ertr-562	19	70	most	most	ADV
ertr-562	19	71	popular	popular	ADJ
ertr-562	19	72	way	way	NOUN
ertr-562	19	73	to	to	PART
ertr-562	19	74	access	access	VERB
ertr-562	19	75	the	the	DET
ertr-562	19	76	internet	internet	NOUN
ertr-562	19	77	in	in	ADP
ertr-562	19	78	hong	hong	PROPN
ertr-562	19	79	kong	kong	PROPN
ertr-562	19	80	.	.	PUNCT
ertr-562	20	1	around	around	ADP
ertr-562	20	2	70	70	NUM
ertr-562	20	3	%	%	NOUN
ertr-562	20	4	of	of	ADP
ertr-562	20	5	the	the	DET
ertr-562	20	6	population	population	NOUN
ertr-562	20	7	in	in	ADP
ertr-562	20	8	hong	hong	PROPN
ertr-562	20	9	kong	kong	PROPN
ertr-562	20	10	can	can	AUX
ertr-562	20	11	be	be	AUX
ertr-562	20	12	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-562	20	13	e	e	NOUN
ertr-562	20	14	-	-	NOUN
ertr-562	20	15	review	review	NOUN
ertr-562	20	16	of	of	ADP
ertr-562	20	17	tourism	tourism	NOUN
ertr-562	20	18	research	research	NOUN
ertr-562	20	19	(	(	PUNCT
ertr-562	20	20	ertr	ertr	NOUN
ertr-562	20	21	)	)	PUNCT
ertr-562	20	22	,	,	PUNCT
ertr-562	20	23	vol	vol	NOUN
ertr-562	20	24	.	.	PROPN
ertr-562	20	25	17	17	NUM
ertr-562	20	26	,	,	PUNCT
ertr-562	20	27	no	no	INTJ
ertr-562	20	28	.	.	NOUN
ertr-562	20	29	5	5	NUM
ertr-562	20	30	,	,	PUNCT
ertr-562	20	31	2020	2020	NUM
ertr-562	20	32	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-562	20	33	802	802	NUM
ertr-562	20	34	counted	count	VERB
ertr-562	20	35	as	as	SCONJ
ertr-562	20	36	smartphone	smartphone	NOUN
ertr-562	20	37	users	user	NOUN
ertr-562	20	38	and	and	CCONJ
ertr-562	20	39	48	48	NUM
ertr-562	20	40	%	%	NOUN
ertr-562	20	41	of	of	ADP
ertr-562	20	42	the	the	DET
ertr-562	20	43	mobile	mobile	ADJ
ertr-562	20	44	users	user	NOUN
ertr-562	20	45	highly	highly	ADV
ertr-562	20	46	rely	rely	VERB
ertr-562	20	47	on	on	ADP
ertr-562	20	48	their	their	PRON
ertr-562	20	49	smartphones	smartphone	NOUN
ertr-562	20	50	to	to	PART
ertr-562	20	51	access	access	VERB
ertr-562	20	52	the	the	DET
ertr-562	20	53	internet	internet	NOUN
ertr-562	20	54	instead	instead	ADV
ertr-562	20	55	of	of	ADP
ertr-562	20	56	desktops	desktop	NOUN
ertr-562	20	57	,	,	PUNCT
ertr-562	20	58	laptops	laptop	VERB
ertr-562	20	59	computers	computer	NOUN
ertr-562	20	60	and	and	CCONJ
ertr-562	20	61	the	the	DET
ertr-562	20	62	tablets	tablet	NOUN
ertr-562	20	63	(	(	PUNCT
ertr-562	20	64	emarketer	emarketer	NOUN
ertr-562	20	65	,	,	PUNCT
ertr-562	20	66	2017	2017	NUM
ertr-562	20	67	)	)	PUNCT
ertr-562	20	68	.	.	PUNCT
ertr-562	21	1	mobile	mobile	ADJ
ertr-562	21	2	technology	technology	PROPN
ertr-562	21	3	implication	implication	NOUN
ertr-562	21	4	in	in	ADP
ertr-562	21	5	travel	travel	NOUN
ertr-562	21	6	product	product	NOUN
ertr-562	21	7	distribution	distribution	NOUN
ertr-562	21	8	google	google	NOUN
ertr-562	21	9	(	(	PUNCT
ertr-562	21	10	2013	2013	NUM
ertr-562	21	11	)	)	PUNCT
ertr-562	21	12	stated	state	VERB
ertr-562	21	13	that	that	SCONJ
ertr-562	21	14	56	56	NUM
ertr-562	21	15	%	%	NOUN
ertr-562	21	16	of	of	ADP
ertr-562	21	17	mobile	mobile	ADJ
ertr-562	21	18	device	device	NOUN
ertr-562	21	19	users	user	NOUN
ertr-562	21	20	in	in	ADP
ertr-562	21	21	hong	hong	PROPN
ertr-562	21	22	kong	kong	PROPN
ertr-562	21	23	use	use	VERB
ertr-562	21	24	mobile	mobile	ADJ
ertr-562	21	25	devices	device	NOUN
ertr-562	21	26	to	to	PART
ertr-562	21	27	search	search	VERB
ertr-562	21	28	for	for	ADP
ertr-562	21	29	travelling	travel	VERB
ertr-562	21	30	information	information	NOUN
ertr-562	21	31	.	.	PUNCT
ertr-562	22	1	these	these	DET
ertr-562	22	2	users	user	NOUN
ertr-562	22	3	are	be	AUX
ertr-562	22	4	the	the	DET
ertr-562	22	5	potential	potential	ADJ
ertr-562	22	6	customers	customer	NOUN
ertr-562	22	7	to	to	PART
ertr-562	22	8	purchase	purchase	VERB
ertr-562	22	9	travel	travel	NOUN
ertr-562	22	10	products	product	NOUN
ertr-562	22	11	from	from	ADP
ertr-562	22	12	online	online	ADJ
ertr-562	22	13	travel	travel	NOUN
ertr-562	22	14	agencies	agency	NOUN
ertr-562	22	15	or	or	CCONJ
ertr-562	22	16	product	product	NOUN
ertr-562	22	17	suppliers	supplier	NOUN
ertr-562	22	18	by	by	ADP
ertr-562	22	19	using	use	VERB
ertr-562	22	20	their	their	PRON
ertr-562	22	21	mobile	mobile	ADJ
ertr-562	22	22	devices	device	NOUN
ertr-562	22	23	.	.	PUNCT
ertr-562	23	1	“	"	PUNCT
ertr-562	23	2	disintermediation	disintermediation	NOUN
ertr-562	23	3	”	"	PUNCT
ertr-562	23	4	in	in	ADP
ertr-562	23	5	the	the	DET
ertr-562	23	6	airline	airline	NOUN
ertr-562	23	7	industry	industry	NOUN
ertr-562	23	8	disintermediation	disintermediation	NOUN
ertr-562	23	9	in	in	ADP
ertr-562	23	10	travel	travel	NOUN
ertr-562	23	11	product	product	NOUN
ertr-562	23	12	distribution	distribution	NOUN
ertr-562	23	13	has	have	AUX
ertr-562	23	14	been	be	AUX
ertr-562	23	15	widely	widely	ADV
ertr-562	23	16	studied	study	VERB
ertr-562	23	17	by	by	ADP
ertr-562	23	18	scholars	scholar	NOUN
ertr-562	23	19	.	.	PUNCT
ertr-562	24	1	the	the	DET
ertr-562	24	2	internet	internet	NOUN
ertr-562	24	3	technology	technology	NOUN
ertr-562	24	4	has	have	AUX
ertr-562	24	5	posted	post	VERB
ertr-562	24	6	a	a	DET
ertr-562	24	7	great	great	ADJ
ertr-562	24	8	impact	impact	NOUN
ertr-562	24	9	on	on	ADP
ertr-562	24	10	tourism	tourism	NOUN
ertr-562	24	11	,	,	PUNCT
ertr-562	24	12	especially	especially	ADV
ertr-562	24	13	in	in	ADP
ertr-562	24	14	the	the	DET
ertr-562	24	15	process	process	NOUN
ertr-562	24	16	of	of	ADP
ertr-562	24	17	redefining	redefine	VERB
ertr-562	24	18	the	the	DET
ertr-562	24	19	travel	travel	NOUN
ertr-562	24	20	product	product	NOUN
ertr-562	24	21	distribution	distribution	NOUN
ertr-562	24	22	channel	channel	NOUN
ertr-562	24	23	from	from	ADP
ertr-562	24	24	the	the	DET
ertr-562	24	25	travel	travel	NOUN
ertr-562	24	26	product	product	NOUN
ertr-562	24	27	suppliers	supplier	NOUN
ertr-562	24	28	,	,	PUNCT
ertr-562	24	29	such	such	ADJ
ertr-562	24	30	as	as	ADP
ertr-562	24	31	airlines	airline	NOUN
ertr-562	24	32	and	and	CCONJ
ertr-562	24	33	hotels	hotel	NOUN
ertr-562	24	34	,	,	PUNCT
ertr-562	24	35	to	to	ADP
ertr-562	24	36	the	the	DET
ertr-562	24	37	travelers	traveler	NOUN
ertr-562	24	38	(	(	PUNCT
ertr-562	24	39	law	law	PROPN
ertr-562	24	40	&	&	CCONJ
ertr-562	24	41	leung	leung	PROPN
ertr-562	24	42	,	,	PUNCT
ertr-562	24	43	2000	2000	NUM
ertr-562	24	44	)	)	PUNCT
ertr-562	24	45	methodology	methodology	NOUN
ertr-562	24	46	this	this	DET
ertr-562	24	47	study	study	NOUN
ertr-562	24	48	adopts	adopt	VERB
ertr-562	24	49	the	the	DET
ertr-562	24	50	convenience	convenience	NOUN
ertr-562	24	51	sampling	sampling	NOUN
ertr-562	24	52	method	method	NOUN
ertr-562	24	53	,	,	PUNCT
ertr-562	24	54	with	with	ADP
ertr-562	24	55	target	target	NOUN
ertr-562	24	56	sample	sample	NOUN
ertr-562	24	57	size	size	NOUN
ertr-562	24	58	of	of	ADP
ertr-562	24	59	500	500	NUM
ertr-562	24	60	participants	participant	NOUN
ertr-562	24	61	.	.	PUNCT
ertr-562	25	1	the	the	DET
ertr-562	25	2	targeted	target	VERB
ertr-562	25	3	population	population	NOUN
ertr-562	25	4	is	be	AUX
ertr-562	25	5	the	the	DET
ertr-562	25	6	followers	follower	NOUN
ertr-562	25	7	of	of	ADP
ertr-562	25	8	the	the	DET
ertr-562	25	9	social	social	ADJ
ertr-562	25	10	media	medium	NOUN
ertr-562	25	11	fan	fan	NOUN
ertr-562	25	12	page	page	NOUN
ertr-562	25	13	of	of	ADP
ertr-562	25	14	otas	otas	PROPN
ertr-562	25	15	and	and	CCONJ
ertr-562	25	16	travel	travel	NOUN
ertr-562	25	17	referral	referral	NOUN
ertr-562	25	18	sites	site	NOUN
ertr-562	25	19	in	in	ADP
ertr-562	25	20	hong	hong	PROPN
ertr-562	25	21	kong	kong	PROPN
ertr-562	25	22	.	.	PUNCT
ertr-562	26	1	the	the	DET
ertr-562	26	2	researchers	researcher	NOUN
ertr-562	26	3	invited	invite	VERB
ertr-562	26	4	the	the	DET
ertr-562	26	5	participants	participant	NOUN
ertr-562	26	6	to	to	PART
ertr-562	26	7	join	join	VERB
ertr-562	26	8	the	the	DET
ertr-562	26	9	survey	survey	NOUN
ertr-562	26	10	by	by	ADP
ertr-562	26	11	sending	send	VERB
ertr-562	26	12	out	out	ADP
ertr-562	26	13	a	a	DET
ertr-562	26	14	hyperlink	hyperlink	NOUN
ertr-562	26	15	to	to	ADP
ertr-562	26	16	the	the	DET
ertr-562	26	17	online	online	ADJ
ertr-562	26	18	questionnaire	questionnaire	NOUN
ertr-562	26	19	.	.	PUNCT
ertr-562	27	1	the	the	DET
ertr-562	27	2	questionnaire	questionnaire	NOUN
ertr-562	27	3	used	use	VERB
ertr-562	27	4	in	in	ADP
ertr-562	27	5	this	this	DET
ertr-562	27	6	study	study	NOUN
ertr-562	27	7	was	be	AUX
ertr-562	27	8	adapted	adapt	VERB
ertr-562	27	9	from	from	ADP
ertr-562	27	10	prior	prior	ADJ
ertr-562	27	11	studies	study	NOUN
ertr-562	27	12	on	on	ADP
ertr-562	27	13	disintermediation	disintermediation	NOUN
ertr-562	27	14	(	(	PUNCT
ertr-562	27	15	law	law	NOUN
ertr-562	27	16	&	&	CCONJ
ertr-562	27	17	lau	lau	PROPN
ertr-562	27	18	,	,	PUNCT
ertr-562	27	19	2005	2005	NUM
ertr-562	27	20	)	)	PUNCT
ertr-562	27	21	,	,	PUNCT
ertr-562	27	22	in	in	ADP
ertr-562	27	23	total	total	NOUN
ertr-562	27	24	,	,	PUNCT
ertr-562	27	25	502	502	NUM
ertr-562	27	26	completed	complete	VERB
ertr-562	27	27	questionnaires	questionnaire	NOUN
ertr-562	27	28	received	receive	VERB
ertr-562	27	29	.	.	PUNCT
ertr-562	28	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-562	29	1	e	e	X
ertr-562	29	2	-	-	NOUN
ertr-562	29	3	review	review	NOUN
ertr-562	29	4	of	of	ADP
ertr-562	29	5	tourism	tourism	NOUN
ertr-562	29	6	research	research	NOUN
ertr-562	29	7	(	(	PUNCT
ertr-562	29	8	ertr	ertr	NOUN
ertr-562	29	9	)	)	PUNCT
ertr-562	29	10	,	,	PUNCT
ertr-562	29	11	vol	vol	NOUN
ertr-562	29	12	.	.	PROPN
ertr-562	29	13	17	17	NUM
ertr-562	29	14	,	,	PUNCT
ertr-562	29	15	no	no	INTJ
ertr-562	29	16	.	.	NOUN
ertr-562	29	17	5	5	NUM
ertr-562	29	18	,	,	PUNCT
ertr-562	29	19	2020	2020	NUM
ertr-562	29	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-562	29	21	803	803	NUM
ertr-562	29	22	findings	finding	NOUN
ertr-562	29	23	a	a	DET
ertr-562	29	24	qualifying	qualifying	NOUN
ertr-562	29	25	question	question	NOUN
ertr-562	29	26	was	be	AUX
ertr-562	29	27	used	use	VERB
ertr-562	29	28	to	to	PART
ertr-562	29	29	filter	filter	VERB
ertr-562	29	30	the	the	DET
ertr-562	29	31	respondents	respondent	NOUN
ertr-562	29	32	who	who	PRON
ertr-562	29	33	are	be	AUX
ertr-562	29	34	not	not	PART
ertr-562	29	35	the	the	DET
ertr-562	29	36	target	target	NOUN
ertr-562	29	37	participants	participant	NOUN
ertr-562	29	38	of	of	ADP
ertr-562	29	39	this	this	DET
ertr-562	29	40	study	study	NOUN
ertr-562	29	41	.	.	PUNCT
ertr-562	30	1	overall	overall	ADV
ertr-562	30	2	,	,	PUNCT
ertr-562	30	3	502	502	NUM
ertr-562	30	4	respondents	respondent	NOUN
ertr-562	30	5	answered	answer	VERB
ertr-562	30	6	that	that	SCONJ
ertr-562	30	7	they	they	PRON
ertr-562	30	8	had	have	VERB
ertr-562	30	9	online	online	ADJ
ertr-562	30	10	air	air	NOUN
ertr-562	30	11	ticket	ticket	NOUN
ertr-562	30	12	purchase	purchase	NOUN
ertr-562	30	13	experience	experience	NOUN
ertr-562	30	14	in	in	ADP
ertr-562	30	15	the	the	DET
ertr-562	30	16	past	past	ADJ
ertr-562	30	17	12	12	NUM
ertr-562	30	18	months	month	NOUN
ertr-562	30	19	;	;	PUNCT
ertr-562	30	20	therefore	therefore	ADV
ertr-562	30	21	,	,	PUNCT
ertr-562	30	22	they	they	PRON
ertr-562	30	23	were	be	AUX
ertr-562	30	24	qualified	qualified	ADJ
ertr-562	30	25	.	.	PUNCT
ertr-562	31	1	the	the	DET
ertr-562	31	2	primary	primary	ADJ
ertr-562	31	3	device	device	NOUN
ertr-562	31	4	preference	preference	NOUN
ertr-562	31	5	was	be	AUX
ertr-562	31	6	categorized	categorize	VERB
ertr-562	31	7	into	into	ADP
ertr-562	31	8	three	three	NUM
ertr-562	31	9	groups	group	NOUN
ertr-562	31	10	.	.	PUNCT
ertr-562	32	1	in	in	ADP
ertr-562	32	2	general	general	ADJ
ertr-562	32	3	,	,	PUNCT
ertr-562	32	4	136	136	NUM
ertr-562	32	5	respondents	respondent	NOUN
ertr-562	32	6	used	use	VERB
ertr-562	32	7	mobile	mobile	NOUN
ertr-562	32	8	devices	device	NOUN
ertr-562	32	9	as	as	ADP
ertr-562	32	10	the	the	DET
ertr-562	32	11	primary	primary	ADJ
ertr-562	32	12	device	device	NOUN
ertr-562	32	13	,	,	PUNCT
ertr-562	32	14	151	151	NUM
ertr-562	32	15	respondents	respondent	NOUN
ertr-562	32	16	used	use	VERB
ertr-562	32	17	desktop	desktop	NOUN
ertr-562	32	18	computer	computer	NOUN
ertr-562	32	19	,	,	PUNCT
ertr-562	32	20	and	and	CCONJ
ertr-562	32	21	215	215	NUM
ertr-562	32	22	respondents	respondent	NOUN
ertr-562	32	23	used	use	VERB
ertr-562	32	24	both	both	CCONJ
ertr-562	32	25	evenly	evenly	ADV
ertr-562	32	26	.	.	PUNCT
ertr-562	33	1	perception	perception	NOUN
ertr-562	33	2	of	of	ADP
ertr-562	33	3	disintermediation	disintermediation	NOUN
ertr-562	33	4	for	for	ADP
ertr-562	33	5	all	all	DET
ertr-562	33	6	qualified	qualified	ADJ
ertr-562	33	7	respondents	respondent	NOUN
ertr-562	33	8	(	(	PUNCT
ertr-562	33	9	n=502	n=502	NUM
ertr-562	33	10	)	)	PUNCT
ertr-562	33	11	table	table	NOUN
ertr-562	33	12	1	1	NUM
ertr-562	33	13	.	.	PUNCT
ertr-562	33	14	arguments	argument	NOUN
ertr-562	33	15	for	for	ADP
ertr-562	33	16	support	support	NOUN
ertr-562	33	17	disintermediation	disintermediation	NOUN
ertr-562	33	18	question	question	NOUN
ertr-562	33	19	mean	mean	VERB
ertr-562	33	20	standard	standard	ADJ
ertr-562	33	21	deviation	deviation	NOUN
ertr-562	33	22	1	1	NUM
ertr-562	33	23	technology	technology	NOUN
ertr-562	33	24	enables	enable	VERB
ertr-562	33	25	travellers	traveller	NOUN
ertr-562	33	26	to	to	PART
ertr-562	33	27	perform	perform	VERB
ertr-562	33	28	most	most	ADJ
ertr-562	33	29	functions	function	NOUN
ertr-562	33	30	from	from	ADP
ertr-562	33	31	the	the	DET
ertr-562	33	32	convenience	convenience	NOUN
ertr-562	33	33	.	.	PUNCT
ertr-562	34	1	4.16	4.16	NUM
ertr-562	34	2	0.82	0.82	NUM
ertr-562	34	3	2	2	NUM
ertr-562	34	4	online	online	ADJ
ertr-562	34	5	air	air	NOUN
ertr-562	34	6	ticket	ticket	NOUN
ertr-562	34	7	reservations	reservation	NOUN
ertr-562	34	8	are	be	AUX
ertr-562	34	9	boundary	boundary	ADJ
ertr-562	34	10	free	free	ADJ
ertr-562	34	11	.	.	PUNCT
ertr-562	35	1	4.15	4.15	NUM
ertr-562	35	2	0.678	0.678	NUM
ertr-562	35	3	3	3	NUM
ertr-562	35	4	the	the	DET
ertr-562	35	5	additional	additional	ADJ
ertr-562	35	6	rewards	reward	NOUN
ertr-562	35	7	from	from	ADP
ertr-562	35	8	airlines	airline	NOUN
ertr-562	35	9	encouraged	encourage	VERB
ertr-562	35	10	me	i	PRON
ertr-562	35	11	to	to	PART
ertr-562	35	12	book	book	VERB
ertr-562	35	13	from	from	ADP
ertr-562	35	14	the	the	DET
ertr-562	35	15	airline	airline	NOUN
ertr-562	35	16	websites	website	NOUN
ertr-562	35	17	.	.	PUNCT
ertr-562	36	1	3.99	3.99	NUM
ertr-562	36	2	0.81	0.81	NUM
ertr-562	36	3	4	4	NUM
ertr-562	36	4	commissions	commission	NOUN
ertr-562	36	5	to	to	PART
ertr-562	36	6	travel	travel	VERB
ertr-562	36	7	agents	agent	NOUN
ertr-562	36	8	increase	increase	VERB
ertr-562	36	9	the	the	DET
ertr-562	36	10	price	price	NOUN
ertr-562	36	11	of	of	ADP
ertr-562	36	12	air	air	NOUN
ertr-562	36	13	tickets	ticket	NOUN
ertr-562	36	14	.	.	PUNCT
ertr-562	37	1	3.89	3.89	NUM
ertr-562	37	2	0.713	0.713	NUM
ertr-562	37	3	5	5	NUM
ertr-562	37	4	experienced	experience	VERB
ertr-562	37	5	travellers	traveller	NOUN
ertr-562	37	6	are	be	AUX
ertr-562	37	7	more	more	ADV
ertr-562	37	8	knowledgeable	knowledgeable	ADJ
ertr-562	37	9	than	than	ADP
ertr-562	37	10	travel	travel	NOUN
ertr-562	37	11	agents	agent	NOUN
ertr-562	37	12	.	.	PUNCT
ertr-562	38	1	3.88	3.88	NUM
ertr-562	38	2	0.743	0.743	NUM
ertr-562	38	3	6	6	NUM
ertr-562	38	4	air	air	NOUN
ertr-562	38	5	ticket	ticket	NOUN
ertr-562	38	6	prices	price	NOUN
ertr-562	38	7	that	that	PRON
ertr-562	38	8	airline	airline	NOUN
ertr-562	38	9	websites	website	NOUN
ertr-562	38	10	offer	offer	VERB
ertr-562	38	11	are	be	AUX
ertr-562	38	12	lower	low	ADJ
ertr-562	38	13	than	than	ADP
ertr-562	38	14	the	the	DET
ertr-562	38	15	prices	price	NOUN
ertr-562	38	16	that	that	PRON
ertr-562	38	17	travel	travel	NOUN
ertr-562	38	18	agents	agent	NOUN
ertr-562	38	19	offer	offer	VERB
ertr-562	38	20	3.88	3.88	NUM
ertr-562	38	21	0.899	0.899	NUM
ertr-562	38	22	7	7	NUM
ertr-562	38	23	travel	travel	NOUN
ertr-562	38	24	agents	agent	NOUN
ertr-562	38	25	are	be	AUX
ertr-562	38	26	more	more	ADV
ertr-562	38	27	eager	eager	ADJ
ertr-562	38	28	to	to	PART
ertr-562	38	29	sell	sell	VERB
ertr-562	38	30	air	air	NOUN
ertr-562	38	31	tickets	ticket	NOUN
ertr-562	38	32	that	that	PRON
ertr-562	38	33	offer	offer	VERB
ertr-562	38	34	higher	high	ADJ
ertr-562	38	35	commission	commission	NOUN
ertr-562	38	36	than	than	ADP
ertr-562	38	37	cater	cater	VERB
ertr-562	38	38	to	to	ADP
ertr-562	38	39	the	the	DET
ertr-562	38	40	needs	need	NOUN
ertr-562	38	41	and	and	CCONJ
ertr-562	38	42	interest	interest	NOUN
ertr-562	38	43	of	of	ADP
ertr-562	38	44	customers	customer	NOUN
ertr-562	38	45	.	.	PUNCT
ertr-562	39	1	3.76	3.76	NUM
ertr-562	39	2	0.94	0.94	NUM
ertr-562	39	3	8	8	NUM
ertr-562	39	4	travel	travel	NOUN
ertr-562	39	5	agents	agent	NOUN
ertr-562	39	6	add	add	VERB
ertr-562	39	7	little	little	ADJ
ertr-562	39	8	value	value	NOUN
ertr-562	39	9	to	to	ADP
ertr-562	39	10	air	air	NOUN
ertr-562	39	11	ticket	ticket	NOUN
ertr-562	39	12	booking	booking	NOUN
ertr-562	39	13	.	.	PUNCT
ertr-562	40	1	3.01	3.01	NUM
ertr-562	40	2	0.908	0.908	NUM
ertr-562	40	3	9	9	NUM
ertr-562	40	4	personnel	personnel	NOUN
ertr-562	40	5	in	in	ADP
ertr-562	40	6	travel	travel	NOUN
ertr-562	40	7	agencies	agency	NOUN
ertr-562	40	8	are	be	AUX
ertr-562	40	9	often	often	ADV
ertr-562	40	10	inexperienced	inexperienced	ADJ
ertr-562	40	11	.	.	PUNCT
ertr-562	41	1	2.69	2.69	NUM
ertr-562	41	2	0.771	0.771	NUM
ertr-562	41	3	18	18	NUM
ertr-562	41	4	attributes	attribute	NOUN
ertr-562	41	5	are	be	AUX
ertr-562	41	6	used	use	VERB
ertr-562	41	7	in	in	ADP
ertr-562	41	8	the	the	DET
ertr-562	41	9	study	study	NOUN
ertr-562	41	10	to	to	PART
ertr-562	41	11	investigate	investigate	VERB
ertr-562	41	12	consumers	consumer	NOUN
ertr-562	41	13	’	’	PART
ertr-562	41	14	perception	perception	NOUN
ertr-562	41	15	of	of	ADP
ertr-562	41	16	disintermediation	disintermediation	NOUN
ertr-562	41	17	.	.	PUNCT
ertr-562	42	1	the	the	DET
ertr-562	42	2	respondents	respondent	NOUN
ertr-562	42	3	answered	answer	VERB
ertr-562	42	4	their	their	PRON
ertr-562	42	5	level	level	NOUN
ertr-562	42	6	of	of	ADP
ertr-562	42	7	agreement	agreement	NOUN
ertr-562	42	8	of	of	ADP
ertr-562	42	9	each	each	DET
ertr-562	42	10	question	question	NOUN
ertr-562	42	11	through	through	ADP
ertr-562	42	12	a	a	DET
ertr-562	42	13	five	five	NUM
ertr-562	42	14	-	-	PUNCT
ertr-562	42	15	point	point	NOUN
ertr-562	42	16	likert	likert	ADJ
ertr-562	42	17	scale	scale	NOUN
ertr-562	42	18	where	where	SCONJ
ertr-562	42	19	5	5	NUM
ertr-562	42	20	implies	imply	VERB
ertr-562	42	21	strongly	strongly	ADV
ertr-562	42	22	agree	agree	VERB
ertr-562	42	23	and	and	CCONJ
ertr-562	42	24	1	1	NUM
ertr-562	42	25	implies	imply	VERB
ertr-562	42	26	strongly	strongly	ADV
ertr-562	42	27	disagree	disagree	VERB
ertr-562	42	28	.	.	PUNCT
ertr-562	43	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-562	44	1	e	e	NOUN
ertr-562	44	2	-	-	NOUN
ertr-562	44	3	review	review	NOUN
ertr-562	44	4	of	of	ADP
ertr-562	44	5	tourism	tourism	NOUN
ertr-562	44	6	research	research	NOUN
ertr-562	44	7	(	(	PUNCT
ertr-562	44	8	ertr	ertr	NOUN
ertr-562	44	9	)	)	PUNCT
ertr-562	44	10	,	,	PUNCT
ertr-562	44	11	vol	vol	NOUN
ertr-562	44	12	.	.	PROPN
ertr-562	44	13	17	17	NUM
ertr-562	44	14	,	,	PUNCT
ertr-562	44	15	no	no	INTJ
ertr-562	44	16	.	.	NOUN
ertr-562	44	17	5	5	NUM
ertr-562	44	18	,	,	PUNCT
ertr-562	44	19	2020	2020	NUM
ertr-562	44	20	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-562	44	21	804	804	NUM
ertr-562	44	22	table	table	NOUN
ertr-562	44	23	1	1	NUM
ertr-562	44	24	shows	show	VERB
ertr-562	44	25	the	the	DET
ertr-562	44	26	respondents	respondent	NOUN
ertr-562	44	27	agreed	agree	VERB
ertr-562	44	28	that	that	SCONJ
ertr-562	44	29	the	the	DET
ertr-562	44	30	travel	travel	NOUN
ertr-562	44	31	agencies	agency	NOUN
ertr-562	44	32	increase	increase	VERB
ertr-562	44	33	their	their	PRON
ertr-562	44	34	cost	cost	NOUN
ertr-562	44	35	of	of	ADP
ertr-562	44	36	travelling	travel	VERB
ertr-562	44	37	.	.	PUNCT
ertr-562	45	1	the	the	DET
ertr-562	45	2	respondents	respondent	NOUN
ertr-562	45	3	believed	believe	VERB
ertr-562	45	4	that	that	SCONJ
ertr-562	45	5	the	the	DET
ertr-562	45	6	airline	airline	NOUN
ertr-562	45	7	's	's	PART
ertr-562	45	8	website	website	NOUN
ertr-562	45	9	is	be	AUX
ertr-562	45	10	offering	offer	VERB
ertr-562	45	11	a	a	DET
ertr-562	45	12	lower	low	ADJ
ertr-562	45	13	price	price	NOUN
ertr-562	45	14	compared	compare	VERB
ertr-562	45	15	with	with	ADP
ertr-562	45	16	travel	travel	NOUN
ertr-562	45	17	agencies	agency	NOUN
ertr-562	45	18	.	.	PUNCT
ertr-562	46	1	overall	overall	ADV
ertr-562	46	2	,	,	PUNCT
ertr-562	46	3	the	the	DET
ertr-562	46	4	respondents	respondent	NOUN
ertr-562	46	5	expressed	express	VERB
ertr-562	46	6	that	that	SCONJ
ertr-562	46	7	travel	travel	NOUN
ertr-562	46	8	agencies	agency	NOUN
ertr-562	46	9	somewhat	somewhat	ADV
ertr-562	46	10	can	can	AUX
ertr-562	46	11	not	not	PART
ertr-562	46	12	add	add	VERB
ertr-562	46	13	value	value	NOUN
ertr-562	46	14	during	during	ADP
ertr-562	46	15	the	the	DET
ertr-562	46	16	travelling	travelling	NOUN
ertr-562	46	17	.	.	PUNCT
ertr-562	47	1	although	although	SCONJ
ertr-562	47	2	the	the	DET
ertr-562	47	3	respondents	respondent	NOUN
ertr-562	47	4	agreed	agree	VERB
ertr-562	47	5	that	that	SCONJ
ertr-562	47	6	the	the	DET
ertr-562	47	7	travel	travel	NOUN
ertr-562	47	8	agencies	agency	NOUN
ertr-562	47	9	have	have	VERB
ertr-562	47	10	rich	rich	ADJ
ertr-562	47	11	experiences	experience	NOUN
ertr-562	47	12	,	,	PUNCT
ertr-562	47	13	they	they	PRON
ertr-562	47	14	also	also	ADV
ertr-562	47	15	indicated	indicate	VERB
ertr-562	47	16	that	that	SCONJ
ertr-562	47	17	a	a	DET
ertr-562	47	18	frequent	frequent	ADJ
ertr-562	47	19	traveller	traveller	NOUN
ertr-562	47	20	for	for	ADP
ertr-562	47	21	a	a	DET
ertr-562	47	22	specific	specific	ADJ
ertr-562	47	23	destination	destination	NOUN
ertr-562	47	24	is	be	AUX
ertr-562	47	25	even	even	ADV
ertr-562	47	26	more	more	ADV
ertr-562	47	27	experienced	experienced	ADJ
ertr-562	47	28	.	.	PUNCT
ertr-562	48	1	furthermore	furthermore	ADV
ertr-562	48	2	,	,	PUNCT
ertr-562	48	3	the	the	DET
ertr-562	48	4	respondents	respondent	NOUN
ertr-562	48	5	agreed	agree	VERB
ertr-562	48	6	that	that	SCONJ
ertr-562	48	7	the	the	DET
ertr-562	48	8	development	development	NOUN
ertr-562	48	9	of	of	ADP
ertr-562	48	10	the	the	DET
ertr-562	48	11	internet	internet	NOUN
ertr-562	48	12	technology	technology	NOUN
ertr-562	48	13	allows	allow	VERB
ertr-562	48	14	them	they	PRON
ertr-562	48	15	to	to	PART
ertr-562	48	16	perform	perform	VERB
ertr-562	48	17	most	most	ADJ
ertr-562	48	18	functions	function	NOUN
ertr-562	48	19	anywhere	anywhere	ADV
ertr-562	48	20	.	.	PUNCT
ertr-562	49	1	table	table	NOUN
ertr-562	49	2	2	2	NUM
ertr-562	49	3	arguments	argument	NOUN
ertr-562	49	4	for	for	ADP
ertr-562	49	5	against	against	ADP
ertr-562	49	6	disintermediation	disintermediation	NOUN
ertr-562	49	7	question	question	NOUN
ertr-562	49	8	mean	mean	VERB
ertr-562	49	9	standard	standard	ADJ
ertr-562	49	10	deviation	deviation	NOUN
ertr-562	49	11	1	1	NUM
ertr-562	49	12	travel	travel	NOUN
ertr-562	49	13	agents	agent	NOUN
ertr-562	49	14	offer	offer	VERB
ertr-562	49	15	a	a	DET
ertr-562	49	16	human	human	ADJ
ertr-562	49	17	touch	touch	NOUN
ertr-562	49	18	to	to	ADP
ertr-562	49	19	their	their	PRON
ertr-562	49	20	customers	customer	NOUN
ertr-562	49	21	.	.	PUNCT
ertr-562	50	1	3.95	3.95	NUM
ertr-562	50	2	0.716	0.716	NUM
ertr-562	50	3	2	2	NUM
ertr-562	50	4	travel	travel	NOUN
ertr-562	50	5	agents	agent	NOUN
ertr-562	50	6	use	use	VERB
ertr-562	50	7	their	their	PRON
ertr-562	50	8	expertise	expertise	NOUN
ertr-562	50	9	to	to	PART
ertr-562	50	10	save	save	VERB
ertr-562	50	11	time	time	NOUN
ertr-562	50	12	for	for	ADP
ertr-562	50	13	travellers	traveller	NOUN
ertr-562	50	14	.	.	PUNCT
ertr-562	51	1	3.85	3.85	NUM
ertr-562	51	2	0.664	0.664	NUM
ertr-562	51	3	3	3	NUM
ertr-562	51	4	travel	travel	NOUN
ertr-562	51	5	agents	agent	NOUN
ertr-562	51	6	add	add	VERB
ertr-562	51	7	value	value	NOUN
ertr-562	51	8	by	by	ADP
ertr-562	51	9	offering	offer	VERB
ertr-562	51	10	free	free	ADJ
ertr-562	51	11	counselling	counselling	NOUN
ertr-562	51	12	services	service	NOUN
ertr-562	51	13	3.75	3.75	NUM
ertr-562	51	14	0.657	0.657	NUM
ertr-562	51	15	4	4	NUM
ertr-562	51	16	travel	travel	NOUN
ertr-562	51	17	agents	agent	NOUN
ertr-562	51	18	offer	offer	VERB
ertr-562	51	19	more	more	ADJ
ertr-562	51	20	choices	choice	NOUN
ertr-562	51	21	than	than	ADP
ertr-562	51	22	the	the	DET
ertr-562	51	23	airline	airline	NOUN
ertr-562	51	24	websites	website	NOUN
ertr-562	51	25	.	.	PUNCT
ertr-562	52	1	3.74	3.74	NUM
ertr-562	52	2	0.837	0.837	NUM
ertr-562	52	3	5	5	NUM
ertr-562	52	4	travellers	traveller	NOUN
ertr-562	52	5	are	be	AUX
ertr-562	52	6	computer	computer	NOUN
ertr-562	52	7	illiterate	illiterate	ADJ
ertr-562	52	8	and	and	CCONJ
ertr-562	52	9	therefore	therefore	ADV
ertr-562	52	10	may	may	AUX
ertr-562	52	11	not	not	PART
ertr-562	52	12	be	be	AUX
ertr-562	52	13	ready	ready	ADJ
ertr-562	52	14	for	for	ADP
ertr-562	52	15	online	online	ADJ
ertr-562	52	16	purchase	purchase	NOUN
ertr-562	52	17	.	.	PUNCT
ertr-562	53	1	2.76	2.76	NUM
ertr-562	53	2	0.792	0.792	NUM
ertr-562	53	3	6	6	NUM
ertr-562	53	4	the	the	DET
ertr-562	53	5	more	more	ADV
ertr-562	53	6	complex	complex	ADJ
ertr-562	53	7	the	the	DET
ertr-562	53	8	internet	internet	NOUN
ertr-562	53	9	becomes	become	VERB
ertr-562	53	10	,	,	PUNCT
ertr-562	53	11	the	the	DET
ertr-562	53	12	more	more	ADJ
ertr-562	53	13	expertise	expertise	NOUN
ertr-562	53	14	people	people	NOUN
ertr-562	53	15	need	need	VERB
ertr-562	53	16	to	to	PART
ertr-562	53	17	make	make	VERB
ertr-562	53	18	purchase	purchase	NOUN
ertr-562	53	19	2.75	2.75	NUM
ertr-562	53	20	0.776	0.776	NUM
ertr-562	53	21	7	7	NUM
ertr-562	53	22	travel	travel	NOUN
ertr-562	53	23	agents	agent	NOUN
ertr-562	53	24	can	can	AUX
ertr-562	53	25	offer	offer	VERB
ertr-562	53	26	lower	low	ADJ
ertr-562	53	27	prices	price	NOUN
ertr-562	53	28	when	when	SCONJ
ertr-562	53	29	buying	buy	VERB
ertr-562	53	30	in	in	ADP
ertr-562	53	31	bulk	bulk	NOUN
ertr-562	53	32	.	.	PUNCT
ertr-562	54	1	2.61	2.61	NUM
ertr-562	54	2	0.895	0.895	NUM
ertr-562	54	3	8	8	NUM
ertr-562	54	4	online	online	ADJ
ertr-562	54	5	reservations	reservation	NOUN
ertr-562	54	6	are	be	AUX
ertr-562	54	7	not	not	PART
ertr-562	54	8	reliable	reliable	ADJ
ertr-562	54	9	.	.	PUNCT
ertr-562	55	1	2.45	2.45	NUM
ertr-562	55	2	0.898	0.898	NUM
ertr-562	55	3	9	9	NUM
ertr-562	55	4	visiting	visit	VERB
ertr-562	55	5	a	a	DET
ertr-562	55	6	travel	travel	NOUN
ertr-562	55	7	agency	agency	NOUN
ertr-562	55	8	is	be	AUX
ertr-562	55	9	convenient	convenient	ADJ
ertr-562	55	10	.	.	PUNCT
ertr-562	56	1	2.42	2.42	NUM
ertr-562	56	2	0.71	0.71	NUM
ertr-562	56	3	table	table	NOUN
ertr-562	56	4	2	2	NUM
ertr-562	56	5	presents	present	VERB
ertr-562	56	6	the	the	DET
ertr-562	56	7	responses	response	NOUN
ertr-562	56	8	for	for	ADP
ertr-562	56	9	the	the	DET
ertr-562	56	10	nine	nine	NUM
ertr-562	56	11	attributes	attribute	NOUN
ertr-562	56	12	which	which	PRON
ertr-562	56	13	are	be	AUX
ertr-562	56	14	against	against	ADP
ertr-562	56	15	disintermediation	disintermediation	NOUN
ertr-562	56	16	.	.	PUNCT
ertr-562	57	1	the	the	DET
ertr-562	57	2	respondents	respondent	NOUN
ertr-562	57	3	strongly	strongly	ADV
ertr-562	57	4	agreed	agree	VERB
ertr-562	57	5	that	that	SCONJ
ertr-562	57	6	travel	travel	NOUN
ertr-562	57	7	agencies	agency	NOUN
ertr-562	57	8	provide	provide	VERB
ertr-562	57	9	human	human	ADJ
ertr-562	57	10	touch	touch	NOUN
ertr-562	57	11	service	service	NOUN
ertr-562	57	12	to	to	ADP
ertr-562	57	13	travelers	traveler	NOUN
ertr-562	57	14	and	and	CCONJ
ertr-562	57	15	it	it	PRON
ertr-562	57	16	is	be	AUX
ertr-562	57	17	important	important	ADJ
ertr-562	57	18	to	to	PART
ertr-562	57	19	assist	assist	VERB
ertr-562	57	20	in	in	ADP
ertr-562	57	21	making	make	VERB
ertr-562	57	22	right	right	ADJ
ertr-562	57	23	decisions	decision	NOUN
ertr-562	57	24	.	.	PUNCT
ertr-562	58	1	hence	hence	ADV
ertr-562	58	2	,	,	PUNCT
ertr-562	58	3	the	the	DET
ertr-562	58	4	respondents	respondent	NOUN
ertr-562	58	5	agreed	agree	VERB
ertr-562	58	6	that	that	SCONJ
ertr-562	58	7	the	the	DET
ertr-562	58	8	expertise	expertise	NOUN
ertr-562	58	9	of	of	ADP
ertr-562	58	10	the	the	DET
ertr-562	58	11	travel	travel	NOUN
ertr-562	58	12	agencies	agency	NOUN
ertr-562	58	13	can	can	AUX
ertr-562	58	14	save	save	VERB
ertr-562	58	15	the	the	DET
ertr-562	58	16	time	time	NOUN
ertr-562	58	17	.	.	PUNCT
ertr-562	59	1	the	the	DET
ertr-562	59	2	respondents	respondent	NOUN
ertr-562	59	3	believed	believe	VERB
ertr-562	59	4	that	that	SCONJ
ertr-562	59	5	the	the	DET
ertr-562	59	6	air	air	NOUN
ertr-562	59	7	ticket	ticket	NOUN
ertr-562	59	8	options	option	NOUN
ertr-562	59	9	provided	provide	VERB
ertr-562	59	10	by	by	ADP
ertr-562	59	11	travel	travel	NOUN
ertr-562	59	12	agencies	agency	NOUN
ertr-562	59	13	are	be	AUX
ertr-562	59	14	more	more	ADJ
ertr-562	59	15	than	than	ADP
ertr-562	59	16	those	those	PRON
ertr-562	59	17	provided	provide	VERB
ertr-562	59	18	by	by	ADP
ertr-562	59	19	airlines	airline	NOUN
ertr-562	59	20	websites	website	NOUN
ertr-562	59	21	.	.	PUNCT
ertr-562	60	1	the	the	DET
ertr-562	60	2	rest	rest	NOUN
ertr-562	60	3	of	of	ADP
ertr-562	60	4	the	the	DET
ertr-562	60	5	five	five	NUM
ertr-562	60	6	attributes	attribute	NOUN
ertr-562	60	7	received	receive	VERB
ertr-562	60	8	the	the	DET
ertr-562	60	9	value	value	NOUN
ertr-562	60	10	below	below	ADP
ertr-562	60	11	mean	mean	VERB
ertr-562	60	12	.	.	PUNCT
ertr-562	61	1	it	it	PRON
ertr-562	61	2	indicates	indicate	VERB
ertr-562	61	3	that	that	SCONJ
ertr-562	61	4	the	the	DET
ertr-562	61	5	respondents	respondent	NOUN
ertr-562	61	6	disagreed	disagree	VERB
ertr-562	61	7	on	on	ADP
ertr-562	61	8	the	the	DET
ertr-562	61	9	attributes	attribute	NOUN
ertr-562	61	10	which	which	PRON
ertr-562	61	11	are	be	AUX
ertr-562	61	12	against	against	ADP
ertr-562	61	13	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-562	61	14	e	e	NOUN
ertr-562	61	15	-	-	NOUN
ertr-562	61	16	review	review	NOUN
ertr-562	61	17	of	of	ADP
ertr-562	61	18	tourism	tourism	NOUN
ertr-562	61	19	research	research	NOUN
ertr-562	61	20	(	(	PUNCT
ertr-562	61	21	ertr	ertr	NOUN
ertr-562	61	22	)	)	PUNCT
ertr-562	61	23	,	,	PUNCT
ertr-562	61	24	vol	vol	NOUN
ertr-562	61	25	.	.	PROPN
ertr-562	61	26	17	17	NUM
ertr-562	61	27	,	,	PUNCT
ertr-562	61	28	no	no	INTJ
ertr-562	61	29	.	.	NOUN
ertr-562	61	30	5	5	NUM
ertr-562	61	31	,	,	PUNCT
ertr-562	61	32	2020	2020	NUM
ertr-562	61	33	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-562	61	34	805	805	NUM
ertr-562	61	35	disintermediation	disintermediation	NOUN
ertr-562	61	36	.	.	PUNCT
ertr-562	62	1	first	first	ADV
ertr-562	62	2	,	,	PUNCT
ertr-562	62	3	the	the	DET
ertr-562	62	4	respondents	respondent	NOUN
ertr-562	62	5	believed	believe	VERB
ertr-562	62	6	that	that	SCONJ
ertr-562	62	7	visiting	visit	VERB
ertr-562	62	8	the	the	DET
ertr-562	62	9	travel	travel	NOUN
ertr-562	62	10	agencies	agency	NOUN
ertr-562	62	11	is	be	AUX
ertr-562	62	12	inconvenient	inconvenient	ADJ
ertr-562	62	13	.	.	PUNCT
ertr-562	63	1	additionally	additionally	ADV
ertr-562	63	2	,	,	PUNCT
ertr-562	63	3	the	the	DET
ertr-562	63	4	respondents	respondent	NOUN
ertr-562	63	5	disagreed	disagree	VERB
ertr-562	63	6	that	that	SCONJ
ertr-562	63	7	the	the	DET
ertr-562	63	8	travel	travel	NOUN
ertr-562	63	9	agencies	agency	NOUN
ertr-562	63	10	can	can	AUX
ertr-562	63	11	offer	offer	VERB
ertr-562	63	12	lower	low	ADJ
ertr-562	63	13	air	air	NOUN
ertr-562	63	14	ticket	ticket	NOUN
ertr-562	63	15	price	price	NOUN
ertr-562	63	16	compared	compare	VERB
ertr-562	63	17	with	with	ADP
ertr-562	63	18	the	the	DET
ertr-562	63	19	airlines	airline	NOUN
ertr-562	63	20	'	'	PART
ertr-562	63	21	direct	direct	ADJ
ertr-562	63	22	sale	sale	NOUN
ertr-562	63	23	.	.	PUNCT
ertr-562	64	1	furthermore	furthermore	ADV
ertr-562	64	2	,	,	PUNCT
ertr-562	64	3	the	the	DET
ertr-562	64	4	respondents	respondent	NOUN
ertr-562	64	5	strongly	strongly	ADV
ertr-562	64	6	disagreed	disagree	VERB
ertr-562	64	7	that	that	SCONJ
ertr-562	64	8	the	the	DET
ertr-562	64	9	online	online	ADJ
ertr-562	64	10	air	air	NOUN
ertr-562	64	11	ticket	ticket	NOUN
ertr-562	64	12	reservation	reservation	NOUN
ertr-562	64	13	is	be	AUX
ertr-562	64	14	not	not	PART
ertr-562	64	15	reliable	reliable	ADJ
ertr-562	64	16	.	.	PUNCT
ertr-562	65	1	perception	perception	NOUN
ertr-562	65	2	of	of	ADP
ertr-562	65	3	using	use	VERB
ertr-562	65	4	mobile	mobile	ADJ
ertr-562	65	5	devices	device	NOUN
ertr-562	65	6	in	in	ADP
ertr-562	65	7	air	air	NOUN
ertr-562	65	8	ticket	ticket	NOUN
ertr-562	65	9	online	online	ADJ
ertr-562	65	10	purchase	purchase	NOUN
ertr-562	65	11	in	in	ADP
ertr-562	65	12	order	order	NOUN
ertr-562	65	13	to	to	PART
ertr-562	65	14	investigate	investigate	VERB
ertr-562	65	15	the	the	DET
ertr-562	65	16	trends	trend	NOUN
ertr-562	65	17	in	in	ADP
ertr-562	65	18	perception	perception	NOUN
ertr-562	65	19	and	and	CCONJ
ertr-562	65	20	level	level	NOUN
ertr-562	65	21	of	of	ADP
ertr-562	65	22	adoption	adoption	NOUN
ertr-562	65	23	of	of	ADP
ertr-562	65	24	the	the	DET
ertr-562	65	25	respondents	respondent	NOUN
ertr-562	65	26	in	in	ADP
ertr-562	65	27	mobile	mobile	ADJ
ertr-562	65	28	devices	device	NOUN
ertr-562	65	29	,	,	PUNCT
ertr-562	65	30	the	the	DET
ertr-562	65	31	data	datum	NOUN
ertr-562	65	32	of	of	ADP
ertr-562	65	33	respondents	respondent	NOUN
ertr-562	65	34	’	'	PUNCT
ertr-562	65	35	spending	spending	NOUN
ertr-562	65	36	in	in	ADP
ertr-562	65	37	purchasing	purchase	VERB
ertr-562	65	38	via	via	ADP
ertr-562	65	39	mobile	mobile	ADJ
ertr-562	65	40	devices	device	NOUN
ertr-562	65	41	during	during	ADP
ertr-562	65	42	the	the	DET
ertr-562	65	43	past	past	ADJ
ertr-562	65	44	12	12	NUM
ertr-562	65	45	months	month	NOUN
ertr-562	65	46	was	be	AUX
ertr-562	65	47	collected	collect	VERB
ertr-562	65	48	.	.	PUNCT
ertr-562	66	1	464	464	NUM
ertr-562	66	2	respondents	respondent	NOUN
ertr-562	66	3	agreed	agree	VERB
ertr-562	66	4	that	that	SCONJ
ertr-562	66	5	they	they	PRON
ertr-562	66	6	had	have	AUX
ertr-562	66	7	increased	increase	VERB
ertr-562	66	8	the	the	DET
ertr-562	66	9	usage	usage	NOUN
ertr-562	66	10	of	of	ADP
ertr-562	66	11	mobile	mobile	ADJ
ertr-562	66	12	devices	device	NOUN
ertr-562	66	13	in	in	ADP
ertr-562	66	14	the	the	DET
ertr-562	66	15	past	past	ADJ
ertr-562	66	16	few	few	ADJ
ertr-562	66	17	years	year	NOUN
ertr-562	66	18	,	,	PUNCT
ertr-562	66	19	while	while	SCONJ
ertr-562	66	20	38	38	NUM
ertr-562	66	21	respondents	respondent	NOUN
ertr-562	66	22	disagreed	disagree	VERB
ertr-562	66	23	.	.	PUNCT
ertr-562	67	1	386	386	NUM
ertr-562	67	2	respondents	respondent	NOUN
ertr-562	67	3	agreed	agree	VERB
ertr-562	67	4	that	that	SCONJ
ertr-562	67	5	mobile	mobile	ADJ
ertr-562	67	6	devices	device	NOUN
ertr-562	67	7	would	would	AUX
ertr-562	67	8	be	be	AUX
ertr-562	67	9	their	their	PRON
ertr-562	67	10	primary	primary	ADJ
ertr-562	67	11	device	device	NOUN
ertr-562	67	12	for	for	ADP
ertr-562	67	13	online	online	ADJ
ertr-562	67	14	purchase	purchase	NOUN
ertr-562	67	15	in	in	ADP
ertr-562	67	16	the	the	DET
ertr-562	67	17	future	future	NOUN
ertr-562	67	18	,	,	PUNCT
ertr-562	67	19	while	while	SCONJ
ertr-562	67	20	118	118	NUM
ertr-562	67	21	respondents	respondent	NOUN
ertr-562	67	22	disagreed	disagree	VERB
ertr-562	67	23	.	.	PUNCT
ertr-562	68	1	these	these	DET
ertr-562	68	2	two	two	NUM
ertr-562	68	3	questions	question	NOUN
ertr-562	68	4	identified	identify	VERB
ertr-562	68	5	that	that	SCONJ
ertr-562	68	6	the	the	DET
ertr-562	68	7	adoption	adoption	NOUN
ertr-562	68	8	of	of	ADP
ertr-562	68	9	performing	perform	VERB
ertr-562	68	10	online	online	ADJ
ertr-562	68	11	purchase	purchase	NOUN
ertr-562	68	12	via	via	ADP
ertr-562	68	13	mobile	mobile	ADJ
ertr-562	68	14	device	device	NOUN
ertr-562	68	15	is	be	AUX
ertr-562	68	16	increasing	increase	VERB
ertr-562	68	17	compared	compare	VERB
ertr-562	68	18	with	with	ADP
ertr-562	68	19	the	the	DET
ertr-562	68	20	past	past	ADJ
ertr-562	68	21	few	few	ADJ
ertr-562	68	22	years	year	NOUN
ertr-562	68	23	as	as	SCONJ
ertr-562	68	24	the	the	DET
ertr-562	68	25	majority	majority	NOUN
ertr-562	68	26	of	of	ADP
ertr-562	68	27	the	the	DET
ertr-562	68	28	respondents	respondent	NOUN
ertr-562	68	29	agreed	agree	VERB
ertr-562	68	30	that	that	SCONJ
ertr-562	68	31	their	their	PRON
ertr-562	68	32	usage	usage	NOUN
ertr-562	68	33	is	be	AUX
ertr-562	68	34	increasing	increase	VERB
ertr-562	68	35	.	.	PUNCT
ertr-562	69	1	conclusion	conclusion	NOUN
ertr-562	69	2	this	this	DET
ertr-562	69	3	study	study	NOUN
ertr-562	69	4	successfully	successfully	ADV
ertr-562	69	5	identified	identify	VERB
ertr-562	69	6	the	the	DET
ertr-562	69	7	perception	perception	NOUN
ertr-562	69	8	of	of	ADP
ertr-562	69	9	502	502	NUM
ertr-562	69	10	hong	hong	PROPN
ertr-562	69	11	kong	kong	PROPN
ertr-562	69	12	travellers	traveller	NOUN
ertr-562	69	13	who	who	PRON
ertr-562	69	14	have	have	AUX
ertr-562	69	15	had	have	VERB
ertr-562	69	16	online	online	ADJ
ertr-562	69	17	air	air	NOUN
ertr-562	69	18	ticket	ticket	NOUN
ertr-562	69	19	purchase	purchase	NOUN
ertr-562	69	20	experience	experience	NOUN
ertr-562	69	21	towards	towards	ADP
ertr-562	69	22	disintermediation	disintermediation	NOUN
ertr-562	69	23	.	.	PUNCT
ertr-562	70	1	the	the	DET
ertr-562	70	2	overall	overall	ADJ
ertr-562	70	3	result	result	NOUN
ertr-562	70	4	of	of	ADP
ertr-562	70	5	this	this	DET
ertr-562	70	6	study	study	NOUN
ertr-562	70	7	indicates	indicate	VERB
ertr-562	70	8	that	that	SCONJ
ertr-562	70	9	the	the	DET
ertr-562	70	10	majority	majority	NOUN
ertr-562	70	11	of	of	ADP
ertr-562	70	12	the	the	DET
ertr-562	70	13	travellers	traveller	NOUN
ertr-562	70	14	is	be	AUX
ertr-562	70	15	using	use	VERB
ertr-562	70	16	both	both	CCONJ
ertr-562	70	17	computer	computer	NOUN
ertr-562	70	18	and	and	CCONJ
ertr-562	70	19	mobile	mobile	NOUN
ertr-562	70	20	devices	device	NOUN
ertr-562	70	21	to	to	PART
ertr-562	70	22	make	make	VERB
ertr-562	70	23	their	their	PRON
ertr-562	70	24	online	online	ADJ
ertr-562	70	25	air	air	NOUN
ertr-562	70	26	ticket	ticket	NOUN
ertr-562	70	27	reservations	reservation	NOUN
ertr-562	70	28	.	.	PUNCT
ertr-562	71	1	additionally	additionally	ADV
ertr-562	71	2	,	,	PUNCT
ertr-562	71	3	the	the	DET
ertr-562	71	4	annual	annual	ADJ
ertr-562	71	5	spending	spending	NOUN
ertr-562	71	6	on	on	ADP
ertr-562	71	7	the	the	DET
ertr-562	71	8	mobile	mobile	ADJ
ertr-562	71	9	device	device	NOUN
ertr-562	71	10	have	have	AUX
ertr-562	71	11	been	be	AUX
ertr-562	71	12	increasing	increase	VERB
ertr-562	71	13	during	during	ADP
ertr-562	71	14	the	the	DET
ertr-562	71	15	past	past	ADJ
ertr-562	71	16	few	few	ADJ
ertr-562	71	17	years	year	NOUN
ertr-562	71	18	.	.	PUNCT
ertr-562	72	1	it	it	PRON
ertr-562	72	2	indicated	indicate	VERB
ertr-562	72	3	that	that	SCONJ
ertr-562	72	4	mobile	mobile	ADJ
ertr-562	72	5	device	device	NOUN
ertr-562	72	6	would	would	AUX
ertr-562	72	7	become	become	VERB
ertr-562	72	8	the	the	DET
ertr-562	72	9	primary	primary	ADJ
ertr-562	72	10	device	device	NOUN
ertr-562	72	11	for	for	SCONJ
ertr-562	72	12	travellers	traveller	NOUN
ertr-562	72	13	to	to	PART
ertr-562	72	14	make	make	VERB
ertr-562	72	15	their	their	PRON
ertr-562	72	16	air	air	NOUN
ertr-562	72	17	ticket	ticket	NOUN
ertr-562	72	18	purchase	purchase	NOUN
ertr-562	72	19	in	in	ADP
ertr-562	72	20	the	the	DET
ertr-562	72	21	future	future	NOUN
ertr-562	72	22	.	.	PUNCT
ertr-562	73	1	this	this	DET
ertr-562	73	2	study	study	NOUN
ertr-562	73	3	provides	provide	VERB
ertr-562	73	4	several	several	ADJ
ertr-562	73	5	recommendations	recommendation	NOUN
ertr-562	73	6	and	and	CCONJ
ertr-562	73	7	implications	implication	NOUN
ertr-562	73	8	to	to	ADP
ertr-562	73	9	the	the	DET
ertr-562	73	10	stakeholders	stakeholder	NOUN
ertr-562	73	11	in	in	ADP
ertr-562	73	12	the	the	DET
ertr-562	73	13	entire	entire	ADJ
ertr-562	73	14	air	air	NOUN
ertr-562	73	15	ticket	ticket	NOUN
ertr-562	73	16	distribution	distribution	NOUN
ertr-562	73	17	chain	chain	NOUN
ertr-562	73	18	.	.	PUNCT
ertr-562	74	1	for	for	ADP
ertr-562	74	2	the	the	DET
ertr-562	74	3	airlines	airline	NOUN
ertr-562	74	4	,	,	PUNCT
ertr-562	74	5	given	give	VERB
ertr-562	74	6	that	that	SCONJ
ertr-562	74	7	travellers	traveller	NOUN
ertr-562	74	8	are	be	AUX
ertr-562	74	9	price	price	NOUN
ertr-562	74	10	sensitive	sensitive	ADJ
ertr-562	74	11	,	,	PUNCT
ertr-562	74	12	airlines	airline	NOUN
ertr-562	74	13	can	can	AUX
ertr-562	74	14	continue	continue	VERB
ertr-562	74	15	the	the	DET
ertr-562	74	16	current	current	ADJ
ertr-562	74	17	strategies	strategy	NOUN
ertr-562	74	18	in	in	ADP
ertr-562	74	19	pricing	pricing	NOUN
ertr-562	74	20	and	and	CCONJ
ertr-562	74	21	additional	additional	ADJ
ertr-562	74	22	reward	reward	NOUN
ertr-562	74	23	to	to	PART
ertr-562	74	24	directly	directly	ADV
ertr-562	74	25	engage	engage	VERB
ertr-562	74	26	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-562	74	27	e	e	NOUN
ertr-562	74	28	-	-	NOUN
ertr-562	74	29	review	review	NOUN
ertr-562	74	30	of	of	ADP
ertr-562	74	31	tourism	tourism	NOUN
ertr-562	74	32	research	research	NOUN
ertr-562	74	33	(	(	PUNCT
ertr-562	74	34	ertr	ertr	NOUN
ertr-562	74	35	)	)	PUNCT
ertr-562	74	36	,	,	PUNCT
ertr-562	74	37	vol	vol	NOUN
ertr-562	74	38	.	.	PROPN
ertr-562	74	39	17	17	NUM
ertr-562	74	40	,	,	PUNCT
ertr-562	74	41	no	no	INTJ
ertr-562	74	42	.	.	NOUN
ertr-562	74	43	5	5	NUM
ertr-562	74	44	,	,	PUNCT
ertr-562	74	45	2020	2020	NUM
ertr-562	74	46	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-562	74	47	806	806	NUM
ertr-562	74	48	with	with	ADP
ertr-562	74	49	the	the	DET
ertr-562	74	50	travellers	traveller	NOUN
ertr-562	74	51	.	.	PUNCT
ertr-562	75	1	for	for	ADP
ertr-562	75	2	the	the	DET
ertr-562	75	3	traditional	traditional	ADJ
ertr-562	75	4	offline	offline	ADJ
ertr-562	75	5	travel	travel	NOUN
ertr-562	75	6	agencies	agency	NOUN
ertr-562	75	7	,	,	PUNCT
ertr-562	75	8	they	they	PRON
ertr-562	75	9	are	be	AUX
ertr-562	75	10	popular	popular	ADJ
ertr-562	75	11	among	among	ADP
ertr-562	75	12	some	some	DET
ertr-562	75	13	travelers	traveler	NOUN
ertr-562	75	14	who	who	PRON
ertr-562	75	15	have	have	VERB
ertr-562	75	16	a	a	DET
ertr-562	75	17	preference	preference	NOUN
ertr-562	75	18	for	for	ADP
ertr-562	75	19	human	human	ADJ
ertr-562	75	20	services	service	NOUN
ertr-562	75	21	.	.	PUNCT
ertr-562	76	1	the	the	DET
ertr-562	76	2	advantage	advantage	NOUN
ertr-562	76	3	of	of	ADP
ertr-562	76	4	the	the	DET
ertr-562	76	5	otas	ota	NOUN
ertr-562	76	6	’	'	PUNCT
ertr-562	76	7	websites	website	NOUN
ertr-562	76	8	is	be	AUX
ertr-562	76	9	that	that	SCONJ
ertr-562	76	10	they	they	PRON
ertr-562	76	11	provide	provide	VERB
ertr-562	76	12	information	information	NOUN
ertr-562	76	13	of	of	ADP
ertr-562	76	14	multiple	multiple	ADJ
ertr-562	76	15	airlines	airline	NOUN
ertr-562	76	16	.	.	PUNCT
ertr-562	77	1	most	most	ADV
ertr-562	77	2	importantly	importantly	ADV
ertr-562	77	3	,	,	PUNCT
ertr-562	77	4	the	the	DET
ertr-562	77	5	investment	investment	NOUN
ertr-562	77	6	in	in	ADP
ertr-562	77	7	mobile	mobile	ADJ
ertr-562	77	8	application	application	NOUN
ertr-562	77	9	is	be	AUX
ertr-562	77	10	recommended	recommend	VERB
ertr-562	77	11	for	for	ADP
ertr-562	77	12	all	all	DET
ertr-562	77	13	the	the	DET
ertr-562	77	14	stakeholders	stakeholder	NOUN
ertr-562	77	15	because	because	SCONJ
ertr-562	77	16	mobile	mobile	ADJ
ertr-562	77	17	purchase	purchase	NOUN
ertr-562	77	18	will	will	AUX
ertr-562	77	19	become	become	VERB
ertr-562	77	20	the	the	DET
ertr-562	77	21	primary	primary	ADJ
ertr-562	77	22	channel	channel	NOUN
ertr-562	77	23	in	in	ADP
ertr-562	77	24	the	the	DET
ertr-562	77	25	future	future	NOUN
ertr-562	77	26	.	.	PUNCT
ertr-562	78	1	this	this	DET
ertr-562	78	2	study	study	NOUN
ertr-562	78	3	is	be	AUX
ertr-562	78	4	successful	successful	ADJ
ertr-562	78	5	in	in	ADP
ertr-562	78	6	identifying	identify	VERB
ertr-562	78	7	the	the	DET
ertr-562	78	8	hong	hong	PROPN
ertr-562	78	9	kong	kong	PROPN
ertr-562	78	10	travellers	traveller	NOUN
ertr-562	78	11	’	’	PART
ertr-562	78	12	perception	perception	NOUN
ertr-562	78	13	towards	towards	ADP
ertr-562	78	14	disintermediation	disintermediation	NOUN
ertr-562	78	15	after	after	ADP
ertr-562	78	16	the	the	DET
ertr-562	78	17	emergence	emergence	NOUN
ertr-562	78	18	of	of	ADP
ertr-562	78	19	mobile	mobile	ADJ
ertr-562	78	20	internet	internet	NOUN
ertr-562	78	21	technology	technology	NOUN
ertr-562	78	22	.	.	PUNCT
ertr-562	79	1	the	the	DET
ertr-562	79	2	results	result	NOUN
ertr-562	79	3	indicate	indicate	VERB
ertr-562	79	4	that	that	SCONJ
ertr-562	79	5	the	the	DET
ertr-562	79	6	level	level	NOUN
ertr-562	79	7	of	of	ADP
ertr-562	79	8	disintermediation	disintermediation	NOUN
ertr-562	79	9	is	be	AUX
ertr-562	79	10	increasing	increase	VERB
ertr-562	79	11	in	in	ADP
ertr-562	79	12	mobile	mobile	ADJ
ertr-562	79	13	internet	internet	NOUN
ertr-562	79	14	era	era	NOUN
ertr-562	79	15	,	,	PUNCT
ertr-562	79	16	and	and	CCONJ
ertr-562	79	17	that	that	SCONJ
ertr-562	79	18	the	the	DET
ertr-562	79	19	emergence	emergence	NOUN
ertr-562	79	20	of	of	ADP
ertr-562	79	21	mobile	mobile	ADJ
ertr-562	79	22	internet	internet	NOUN
ertr-562	79	23	technology	technology	NOUN
ertr-562	79	24	is	be	AUX
ertr-562	79	25	encouraging	encourage	VERB
ertr-562	79	26	the	the	DET
ertr-562	79	27	customer	customer	NOUN
ertr-562	79	28	to	to	PART
ertr-562	79	29	make	make	VERB
ertr-562	79	30	a	a	DET
ertr-562	79	31	booking	booking	NOUN
ertr-562	79	32	directly	directly	ADV
ertr-562	79	33	with	with	ADP
ertr-562	79	34	the	the	DET
ertr-562	79	35	airlines	airline	NOUN
ertr-562	79	36	.	.	PUNCT
ertr-562	80	1	as	as	SCONJ
ertr-562	80	2	this	this	DET
ertr-562	80	3	study	study	NOUN
ertr-562	80	4	only	only	ADV
ertr-562	80	5	focuses	focus	VERB
ertr-562	80	6	on	on	ADP
ertr-562	80	7	air	air	NOUN
ertr-562	80	8	ticket	ticket	NOUN
ertr-562	80	9	distribution	distribution	NOUN
ertr-562	80	10	in	in	ADP
ertr-562	80	11	mobile	mobile	ADJ
ertr-562	80	12	internet	internet	NOUN
ertr-562	80	13	technology	technology	NOUN
ertr-562	80	14	,	,	PUNCT
ertr-562	80	15	it	it	PRON
ertr-562	80	16	is	be	AUX
ertr-562	80	17	suggested	suggest	VERB
ertr-562	80	18	that	that	SCONJ
ertr-562	80	19	future	future	ADJ
ertr-562	80	20	study	study	NOUN
ertr-562	80	21	can	can	AUX
ertr-562	80	22	extend	extend	VERB
ertr-562	80	23	to	to	PART
ertr-562	80	24	compare	compare	VERB
ertr-562	80	25	the	the	DET
ertr-562	80	26	perceptions	perception	NOUN
ertr-562	80	27	of	of	ADP
ertr-562	80	28	travellers	traveller	NOUN
ertr-562	80	29	who	who	PRON
ertr-562	80	30	use	use	VERB
ertr-562	80	31	mobile	mobile	ADJ
ertr-562	80	32	devices	device	NOUN
ertr-562	80	33	to	to	PART
ertr-562	80	34	make	make	VERB
ertr-562	80	35	hotel	hotel	NOUN
ertr-562	80	36	reservations	reservation	NOUN
ertr-562	80	37	.	.	PUNCT
ertr-562	81	1	references	reference	NOUN
ertr-562	81	2	emarketer	emarketer	NOUN
ertr-562	81	3	.	.	PUNCT
ertr-562	82	1	(	(	PUNCT
ertr-562	82	2	2017	2017	NUM
ertr-562	82	3	)	)	PUNCT
ertr-562	82	4	.	.	PUNCT
ertr-562	83	1	nearly	nearly	ADV
ertr-562	83	2	seven	seven	NUM
ertr-562	83	3	in	in	ADP
ertr-562	83	4	10	10	NUM
ertr-562	83	5	hong	hong	PROPN
ertr-562	83	6	kong	kong	PROPN
ertr-562	83	7	residents	resident	NOUN
ertr-562	83	8	use	use	VERB
ertr-562	83	9	smartphones	smartphone	NOUN
ertr-562	83	10	.	.	PUNCT
ertr-562	84	1	retrieved	retrieve	VERB
ertr-562	84	2	from	from	ADP
ertr-562	84	3	:	:	PUNCT
ertr-562	84	4	https://www.emarketer.com/article/nearly-seven-10-hong-kongresidents-use-smartphones/1014941	https://www.emarketer.com/article/nearly-seven-10-hong-kongresidents-use-smartphones/1014941	INTJ
ertr-562	84	5	go	go	VERB
ertr-562	84	6	globe	globe	NOUN
ertr-562	84	7	(	(	PUNCT
ertr-562	84	8	2014	2014	NUM
ertr-562	84	9	)	)	PUNCT
ertr-562	84	10	.	.	PUNCT
ertr-562	85	1	smartphone	smartphone	ADJ
ertr-562	85	2	usage	usage	NOUN
ertr-562	85	3	in	in	ADP
ertr-562	85	4	hong	hong	PROPN
ertr-562	85	5	kong	kong	PROPN
ertr-562	85	6	statistics	statistic	NOUN
ertr-562	85	7	and	and	CCONJ
ertr-562	85	8	trends	trend	NOUN
ertr-562	85	9	.	.	PUNCT
ertr-562	86	1	retrieved	retrieve	VERB
ertr-562	86	2	from	from	ADP
ertr-562	86	3	:	:	PUNCT
ertr-562	86	4	http://www.go-globe.hk/blog/smartphone-usage-hong-kong/	http://www.go-globe.hk/blog/smartphone-usage-hong-kong/	PROPN
ertr-562	86	5	google	google	PROPN
ertr-562	86	6	(	(	PUNCT
ertr-562	86	7	2013	2013	NUM
ertr-562	86	8	)	)	PUNCT
ertr-562	86	9	.	.	PUNCT
ertr-562	87	1	google	google	PROPN
ertr-562	87	2	hong	hong	PROPN
ertr-562	87	3	kong	kong	PROPN
ertr-562	87	4	’s	’s	PART
ertr-562	87	5	our	our	PRON
ertr-562	87	6	mobile	mobile	ADJ
ertr-562	87	7	planet	planet	NOUN
ertr-562	87	8	smartphone	smartphone	NOUN
ertr-562	87	9	research	research	NOUN
ertr-562	87	10	comparison	comparison	NOUN
ertr-562	87	11	between	between	ADP
ertr-562	87	12	hong	hong	PROPN
ertr-562	87	13	kong	kong	PROPN
ertr-562	87	14	and	and	CCONJ
ertr-562	87	15	other	other	ADJ
ertr-562	87	16	asian	asian	ADJ
ertr-562	87	17	countries	country	NOUN
ertr-562	87	18	.	.	PUNCT
ertr-562	88	1	retrieve	retrieve	VERB
ertr-562	88	2	from	from	ADP
ertr-562	88	3	:	:	PUNCT
ertr-562	88	4	https://www.slideshare.net/caseylau/google-hong-kongs-our-mobile-planet-smartphoneresearch	https://www.slideshare.net/caseylau/google-hong-kongs-our-mobile-planet-smartphoneresearch	PROPN
ertr-562	88	5	law	law	NOUN
ertr-562	88	6	,	,	PUNCT
ertr-562	88	7	r.	r.	PROPN
ertr-562	88	8	,	,	PUNCT
ertr-562	88	9	&	&	CCONJ
ertr-562	88	10	leung	leung	PROPN
ertr-562	88	11	,	,	PUNCT
ertr-562	88	12	r.	r.	PROPN
ertr-562	88	13	(	(	PUNCT
ertr-562	88	14	2000	2000	NUM
ertr-562	88	15	)	)	PUNCT
ertr-562	88	16	.	.	PUNCT
ertr-562	89	1	a	a	DET
ertr-562	89	2	study	study	NOUN
ertr-562	89	3	of	of	ADP
ertr-562	89	4	airlines	airline	NOUN
ertr-562	89	5	’	'	PUNCT
ertr-562	89	6	online	online	ADJ
ertr-562	89	7	reservation	reservation	NOUN
ertr-562	89	8	services	service	NOUN
ertr-562	89	9	on	on	ADP
ertr-562	89	10	the	the	DET
ertr-562	89	11	internet	internet	NOUN
ertr-562	89	12	.	.	PUNCT
ertr-562	90	1	journal	journal	PROPN
ertr-562	90	2	of	of	ADP
ertr-562	90	3	travel	travel	NOUN
ertr-562	90	4	research	research	NOUN
ertr-562	90	5	,	,	PUNCT
ertr-562	90	6	39(2	39(2	NUM
ertr-562	90	7	)	)	PUNCT
ertr-562	90	8	,	,	PUNCT
ertr-562	90	9	202	202	NUM
ertr-562	90	10	-	-	SYM
ertr-562	90	11	211	211	NUM
ertr-562	90	12	.	.	PUNCT
ertr-562	91	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-562	91	2	https://www.emarketer.com/article/nearly-seven-10-hong-kong-residents-use-smartphones/1014941	https://www.emarketer.com/article/nearly-seven-10-hong-kong-residents-use-smartphones/1014941	PROPN
ertr-562	91	3	https://www.emarketer.com/article/nearly-seven-10-hong-kong-residents-use-smartphones/1014941	https://www.emarketer.com/article/nearly-seven-10-hong-kong-residents-use-smartphones/1014941	PROPN
ertr-562	91	4	http://www.go-globe.hk/blog/smartphone-usage-hong-kong/	http://www.go-globe.hk/blog/smartphone-usage-hong-kong/	PROPN
ertr-562	91	5	https://www.slideshare.net/caseylau/google-hong-kongs-our-mobile-planet-smartphone-research	https://www.slideshare.net/caseylau/google-hong-kongs-our-mobile-planet-smartphone-research	NOUN
ertr-562	91	6	https://www.slideshare.net/caseylau/google-hong-kongs-our-mobile-planet-smartphone-research	https://www.slideshare.net/caseylau/google-hong-kongs-our-mobile-planet-smartphone-research	NOUN
ertr-562	91	7	e	e	NOUN
ertr-562	91	8	-	-	NOUN
ertr-562	91	9	review	review	NOUN
ertr-562	91	10	of	of	ADP
ertr-562	91	11	tourism	tourism	NOUN
ertr-562	91	12	research	research	NOUN
ertr-562	91	13	(	(	PUNCT
ertr-562	91	14	ertr	ertr	NOUN
ertr-562	91	15	)	)	PUNCT
ertr-562	91	16	,	,	PUNCT
ertr-562	91	17	vol	vol	NOUN
ertr-562	91	18	.	.	PROPN
ertr-562	91	19	17	17	NUM
ertr-562	91	20	,	,	PUNCT
ertr-562	91	21	no	no	INTJ
ertr-562	91	22	.	.	NOUN
ertr-562	91	23	5	5	NUM
ertr-562	91	24	,	,	PUNCT
ertr-562	91	25	2020	2020	NUM
ertr-562	91	26	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-562	91	27	807	807	NUM
ertr-562	91	28	law	law	NOUN
ertr-562	91	29	,	,	PUNCT
ertr-562	91	30	r.	r.	PROPN
ertr-562	91	31	,	,	PUNCT
ertr-562	91	32	&	&	CCONJ
ertr-562	91	33	lau	lau	PROPN
ertr-562	91	34	,	,	PUNCT
ertr-562	91	35	w.	w.	PROPN
ertr-562	91	36	(	(	PUNCT
ertr-562	91	37	2005	2005	NUM
ertr-562	91	38	)	)	PUNCT
ertr-562	91	39	.	.	PUNCT
ertr-562	92	1	a	a	DET
ertr-562	92	2	study	study	NOUN
ertr-562	92	3	of	of	ADP
ertr-562	92	4	the	the	DET
ertr-562	92	5	perceptions	perception	NOUN
ertr-562	92	6	of	of	ADP
ertr-562	92	7	hong	hong	PROPN
ertr-562	92	8	kong	kong	PROPN
ertr-562	92	9	hotel	hotel	NOUN
ertr-562	92	10	managers	manager	NOUN
ertr-562	92	11	on	on	ADP
ertr-562	92	12	the	the	DET
ertr-562	92	13	potential	potential	ADJ
ertr-562	92	14	disintermediation	disintermediation	NOUN
ertr-562	92	15	of	of	ADP
ertr-562	92	16	travel	travel	NOUN
ertr-562	92	17	agencies	agency	NOUN
ertr-562	92	18	.	.	PUNCT
ertr-562	93	1	journal	journal	PROPN
ertr-562	93	2	of	of	ADP
ertr-562	93	3	travel	travel	PROPN
ertr-562	93	4	&	&	CCONJ
ertr-562	93	5	tourism	tourism	NOUN
ertr-562	93	6	marketing	marketing	NOUN
ertr-562	93	7	,	,	PUNCT
ertr-562	93	8	17(2	17(2	NUM
ertr-562	93	9	-	-	SYM
ertr-562	93	10	3	3	NUM
ertr-562	93	11	)	)	PUNCT
ertr-562	93	12	,	,	PUNCT
ertr-562	93	13	117	117	NUM
ertr-562	93	14	-	-	SYM
ertr-562	93	15	131	131	NUM
ertr-562	93	16	.	.	PUNCT
ertr-562	94	1	law	law	NOUN
ertr-562	94	2	,	,	PUNCT
ertr-562	94	3	r.	r.	PROPN
ertr-562	94	4	,	,	PUNCT
ertr-562	94	5	leung	leung	PROPN
ertr-562	94	6	,	,	PUNCT
ertr-562	94	7	r.	r.	PROPN
ertr-562	94	8	,	,	PUNCT
ertr-562	94	9	lo	lo	PROPN
ertr-562	94	10	,	,	PUNCT
ertr-562	94	11	a.	a.	PROPN
ertr-562	94	12	,	,	PUNCT
ertr-562	94	13	leung	leung	PROPN
ertr-562	94	14	,	,	PUNCT
ertr-562	94	15	d.	d.	PROPN
ertr-562	94	16	,	,	PUNCT
ertr-562	94	17	&	&	CCONJ
ertr-562	94	18	fong	fong	PROPN
ertr-562	94	19	,	,	PUNCT
ertr-562	94	20	l.	l.	PROPN
ertr-562	94	21	h.	h.	PROPN
ertr-562	94	22	n.	n.	PROPN
ertr-562	94	23	(	(	PUNCT
ertr-562	94	24	2015	2015	NUM
ertr-562	94	25	)	)	PUNCT
ertr-562	94	26	.	.	PUNCT
ertr-562	95	1	distribution	distribution	NOUN
ertr-562	95	2	channel	channel	NOUN
ertr-562	95	3	in	in	ADP
ertr-562	95	4	hospitality	hospitality	NOUN
ertr-562	95	5	and	and	CCONJ
ertr-562	95	6	tourism	tourism	NOUN
ertr-562	95	7	:	:	PUNCT
ertr-562	95	8	revisiting	revisit	VERB
ertr-562	95	9	disintermediation	disintermediation	NOUN
ertr-562	95	10	from	from	ADP
ertr-562	95	11	the	the	DET
ertr-562	95	12	perspectives	perspective	NOUN
ertr-562	95	13	of	of	ADP
ertr-562	95	14	hotels	hotel	NOUN
ertr-562	95	15	and	and	CCONJ
ertr-562	95	16	travel	travel	NOUN
ertr-562	95	17	agencies	agency	NOUN
ertr-562	95	18	.	.	PUNCT
ertr-562	96	1	international	international	ADJ
ertr-562	96	2	journal	journal	PROPN
ertr-562	96	3	of	of	ADP
ertr-562	96	4	contemporary	contemporary	PROPN
ertr-562	96	5	hospitality	hospitality	PROPN
ertr-562	96	6	management	management	NOUN
ertr-562	96	7	,	,	PUNCT
ertr-562	96	8	27(3	27(3	NUM
ertr-562	96	9	)	)	PUNCT
ertr-562	96	10	,	,	PUNCT
ertr-562	96	11	431	431	NUM
ertr-562	96	12	-	-	SYM
ertr-562	96	13	452	452	NUM
ertr-562	96	14	.	.	PUNCT
ertr-562	97	1	sołtysik	sołtysik	NOUN
ertr-562	97	2	-	-	PUNCT
ertr-562	97	3	piorunkiewicz	piorunkiewicz	NOUN
ertr-562	97	4	,	,	PUNCT
ertr-562	97	5	a.	a.	NOUN
ertr-562	97	6	(	(	PUNCT
ertr-562	97	7	2013	2013	NUM
ertr-562	97	8	)	)	PUNCT
ertr-562	97	9	.	.	PUNCT
ertr-562	98	1	the	the	DET
ertr-562	98	2	development	development	NOUN
ertr-562	98	3	of	of	ADP
ertr-562	98	4	mobile	mobile	ADJ
ertr-562	98	5	internet	internet	NOUN
ertr-562	98	6	technology	technology	NOUN
ertr-562	98	7	and	and	CCONJ
ertr-562	98	8	ubiquitous	ubiquitous	ADJ
ertr-562	98	9	communication	communication	NOUN
ertr-562	98	10	in	in	ADP
ertr-562	98	11	a	a	DET
ertr-562	98	12	knowledge	knowledge	NOUN
ertr-562	98	13	-	-	PUNCT
ertr-562	98	14	based	base	VERB
ertr-562	98	15	organization	organization	NOUN
ertr-562	98	16	.	.	PUNCT
ertr-562	99	1	journal	journal	PROPN
ertr-562	99	2	of	of	ADP
ertr-562	99	3	applied	apply	VERB
ertr-562	99	4	knowledge	knowledge	NOUN
ertr-562	99	5	management	management	NOUN
ertr-562	99	6	,	,	PUNCT
ertr-562	99	7	1	1	NUM
ertr-562	99	8	,	,	PUNCT
ertr-562	99	9	29	29	NUM
ertr-562	99	10	-	-	SYM
ertr-562	99	11	41	41	NUM
ertr-562	99	12	.	.	PUNCT
ertr-562	100	1	wang	wang	PROPN
ertr-562	100	2	,	,	PUNCT
ertr-562	100	3	d.	d.	PROPN
ertr-562	100	4	,	,	PUNCT
ertr-562	100	5	&	&	CCONJ
ertr-562	100	6	xiang	xiang	PROPN
ertr-562	100	7	,	,	PUNCT
ertr-562	100	8	z.	z.	PROPN
ertr-562	100	9	(	(	PUNCT
ertr-562	100	10	2012	2012	NUM
ertr-562	100	11	)	)	PUNCT
ertr-562	100	12	.	.	PUNCT
ertr-562	101	1	the	the	DET
ertr-562	101	2	new	new	ADJ
ertr-562	101	3	landscape	landscape	NOUN
ertr-562	101	4	of	of	ADP
ertr-562	101	5	travel	travel	NOUN
ertr-562	101	6	:	:	PUNCT
ertr-562	101	7	a	a	DET
ertr-562	101	8	comprehensive	comprehensive	ADJ
ertr-562	101	9	analysis	analysis	NOUN
ertr-562	101	10	of	of	ADP
ertr-562	101	11	smartphone	smartphone	NOUN
ertr-562	101	12	apps	app	NOUN
ertr-562	101	13	.	.	PUNCT
ertr-562	102	1	in	in	ADP
ertr-562	102	2	enter	enter	VERB
ertr-562	102	3	(	(	PUNCT
ertr-562	102	4	pp	pp	ADJ
ertr-562	102	5	.	.	PUNCT
ertr-562	102	6	308	308	NUM
ertr-562	102	7	-	-	SYM
ertr-562	102	8	319	319	NUM
ertr-562	102	9	)	)	PUNCT
ertr-562	102	10	.	.	PUNCT
ertr-562	103	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN