id	sid	tid	token	lemma	pos
ertr-830	1	1	e	e	X
ertr-830	1	2	-	-	NOUN
ertr-830	1	3	review	review	NOUN
ertr-830	1	4	of	of	ADP
ertr-830	1	5	tourism	tourism	NOUN
ertr-830	1	6	research	research	NOUN
ertr-830	1	7	(	(	PUNCT
ertr-830	1	8	ertr	ertr	NOUN
ertr-830	1	9	)	)	PUNCT
ertr-830	1	10	,	,	PUNCT
ertr-830	1	11	vol	vol	NOUN
ertr-830	1	12	.	.	PROPN
ertr-830	1	13	18	18	NUM
ertr-830	1	14	,	,	PUNCT
ertr-830	1	15	no	no	INTJ
ertr-830	1	16	.	.	NOUN
ertr-830	1	17	6	6	NUM
ertr-830	1	18	,	,	PUNCT
ertr-830	1	19	2021	2021	NUM
ertr-830	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-830	1	21	899	899	NUM
ertr-830	1	22	dr	dr	PROPN
ertr-830	1	23	.	.	PROPN
ertr-830	1	24	hung	hung	PROPN
ertr-830	1	25	trong	trong	PROPN
ertr-830	1	26	hoang	hoang	PROPN
ertr-830	1	27	associate	associate	PROPN
ertr-830	1	28	professor	professor	PROPN
ertr-830	1	29	,	,	PUNCT
ertr-830	1	30	university	university	NOUN
ertr-830	1	31	of	of	ADP
ertr-830	1	32	economics	economic	NOUN
ertr-830	1	33	,	,	PUNCT
ertr-830	1	34	hue	hue	NOUN
ertr-830	1	35	university	university	NOUN
ertr-830	1	36	hthung@hueuni.edu.vn	hthung@hueuni.edu.vn	ADJ
ertr-830	1	37	emerging	emerge	VERB
ertr-830	1	38	scholar	scholar	NOUN
ertr-830	1	39	profile	profile	PROPN
ertr-830	1	40	dr	dr	PROPN
ertr-830	1	41	.	.	PROPN
ertr-830	1	42	hung	hung	PROPN
ertr-830	1	43	trong	trong	PROPN
ertr-830	1	44	hoang	hoang	PROPN
ertr-830	1	45	is	be	AUX
ertr-830	1	46	an	an	DET
ertr-830	1	47	associate	associate	ADJ
ertr-830	1	48	professor	professor	NOUN
ertr-830	1	49	in	in	ADP
ertr-830	1	50	the	the	DET
ertr-830	1	51	faculty	faculty	NOUN
ertr-830	1	52	of	of	ADP
ertr-830	1	53	business	business	NOUN
ertr-830	1	54	administration	administration	NOUN
ertr-830	1	55	,	,	PUNCT
ertr-830	1	56	at	at	ADP
ertr-830	1	57	university	university	NOUN
ertr-830	1	58	of	of	ADP
ertr-830	1	59	economics	economic	NOUN
ertr-830	1	60	,	,	PUNCT
ertr-830	1	61	hue	hue	NOUN
ertr-830	1	62	university	university	NOUN
ertr-830	1	63	.	.	PUNCT
ertr-830	2	1	hung	hung	PROPN
ertr-830	2	2	obtained	obtain	VERB
ertr-830	2	3	his	his	PRON
ertr-830	2	4	phd	phd	NOUN
ertr-830	2	5	and	and	CCONJ
ertr-830	2	6	early	early	ADJ
ertr-830	2	7	career	career	NOUN
ertr-830	2	8	research	research	NOUN
ertr-830	2	9	fellow	fellow	NOUN
ertr-830	2	10	in	in	ADP
ertr-830	2	11	business	business	NOUN
ertr-830	2	12	(	(	PUNCT
ertr-830	2	13	services	service	NOUN
ertr-830	2	14	marketing	marketing	NOUN
ertr-830	2	15	and	and	CCONJ
ertr-830	2	16	management	management	NOUN
ertr-830	2	17	)	)	PUNCT
ertr-830	2	18	at	at	ADP
ertr-830	2	19	the	the	DET
ertr-830	2	20	university	university	PROPN
ertr-830	2	21	of	of	ADP
ertr-830	2	22	adelaide	adelaide	PROPN
ertr-830	2	23	business	business	PROPN
ertr-830	2	24	school	school	PROPN
ertr-830	2	25	.	.	PUNCT
ertr-830	3	1	hung	hung	PROPN
ertr-830	3	2	holds	hold	VERB
ertr-830	3	3	a	a	DET
ertr-830	3	4	master	master	NOUN
ertr-830	3	5	of	of	ADP
ertr-830	3	6	management	management	NOUN
ertr-830	3	7	from	from	ADP
ertr-830	3	8	monash	monash	PROPN
ertr-830	3	9	university	university	PROPN
ertr-830	3	10	and	and	CCONJ
ertr-830	3	11	a	a	DET
ertr-830	3	12	bachelor	bachelor	NOUN
ertr-830	3	13	of	of	ADP
ertr-830	3	14	business	business	NOUN
ertr-830	3	15	administration	administration	NOUN
ertr-830	3	16	from	from	ADP
ertr-830	3	17	university	university	PROPN
ertr-830	3	18	of	of	ADP
ertr-830	3	19	economics	economic	NOUN
ertr-830	3	20	,	,	PUNCT
ertr-830	3	21	hue	hue	NOUN
ertr-830	3	22	university	university	NOUN
ertr-830	3	23	.	.	PUNCT
ertr-830	4	1	hung	hung	PROPN
ertr-830	4	2	’s	’s	PART
ertr-830	4	3	research	research	NOUN
ertr-830	4	4	interests	interest	NOUN
ertr-830	4	5	include	include	VERB
ertr-830	4	6	services	service	NOUN
ertr-830	4	7	marketing	marketing	NOUN
ertr-830	4	8	and	and	CCONJ
ertr-830	4	9	management	management	NOUN
ertr-830	4	10	,	,	PUNCT
ertr-830	4	11	human	human	ADJ
ertr-830	4	12	resource	resource	NOUN
ertr-830	4	13	management	management	NOUN
ertr-830	4	14	and	and	CCONJ
ertr-830	4	15	organizational	organizational	ADJ
ertr-830	4	16	behaviour	behaviour	NOUN
ertr-830	4	17	in	in	ADP
ertr-830	4	18	service	service	NOUN
ertr-830	4	19	industries	industry	NOUN
ertr-830	4	20	,	,	PUNCT
ertr-830	4	21	particularly	particularly	ADV
ertr-830	4	22	in	in	ADP
ertr-830	4	23	tourism	tourism	NOUN
ertr-830	4	24	and	and	CCONJ
ertr-830	4	25	hospitality	hospitality	NOUN
ertr-830	4	26	sector	sector	NOUN
ertr-830	4	27	.	.	PUNCT
ertr-830	5	1	one	one	NUM
ertr-830	5	2	of	of	ADP
ertr-830	5	3	his	his	PRON
ertr-830	5	4	papers	paper	NOUN
ertr-830	5	5	has	have	AUX
ertr-830	5	6	won	win	VERB
ertr-830	5	7	the	the	DET
ertr-830	5	8	“	"	PUNCT
ertr-830	5	9	best	good	ADJ
ertr-830	5	10	paper	paper	NOUN
ertr-830	5	11	award	award	NOUN
ertr-830	5	12	”	"	PUNCT
ertr-830	5	13	.	.	PUNCT
ertr-830	6	1	his	his	PRON
ertr-830	6	2	research	research	NOUN
ertr-830	6	3	has	have	AUX
ertr-830	6	4	been	be	AUX
ertr-830	6	5	published	publish	VERB
ertr-830	6	6	in	in	ADP
ertr-830	6	7	the	the	DET
ertr-830	6	8	international	international	ADJ
ertr-830	6	9	journal	journal	NOUN
ertr-830	6	10	of	of	ADP
ertr-830	6	11	human	human	ADJ
ertr-830	6	12	resource	resource	NOUN
ertr-830	6	13	management	management	NOUN
ertr-830	6	14	,	,	PUNCT
ertr-830	6	15	journal	journal	NOUN
ertr-830	6	16	of	of	ADP
ertr-830	6	17	retailing	retailing	NOUN
ertr-830	6	18	and	and	CCONJ
ertr-830	6	19	consumer	consumer	NOUN
ertr-830	6	20	services	service	NOUN
ertr-830	6	21	,	,	PUNCT
ertr-830	6	22	journal	journal	NOUN
ertr-830	6	23	of	of	ADP
ertr-830	6	24	hospitality	hospitality	NOUN
ertr-830	6	25	marketing	marketing	NOUN
ertr-830	6	26	&	&	CCONJ
ertr-830	6	27	management	management	NOUN
ertr-830	6	28	,	,	PUNCT
ertr-830	6	29	journal	journal	NOUN
ertr-830	6	30	of	of	ADP
ertr-830	6	31	services	service	NOUN
ertr-830	6	32	marketing	marketing	NOUN
ertr-830	6	33	,	,	PUNCT
ertr-830	6	34	international	international	ADJ
ertr-830	6	35	journal	journal	NOUN
ertr-830	6	36	of	of	ADP
ertr-830	6	37	manpower	manpower	NOUN
ertr-830	6	38	,	,	PUNCT
ertr-830	6	39	australian	australian	ADJ
ertr-830	6	40	journal	journal	NOUN
ertr-830	6	41	of	of	ADP
ertr-830	6	42	public	public	ADJ
ertr-830	6	43	administration	administration	NOUN
ertr-830	6	44	,	,	PUNCT
ertr-830	6	45	australasian	australasian	ADJ
ertr-830	6	46	marketing	marketing	NOUN
ertr-830	6	47	journal	journal	NOUN
ertr-830	6	48	,	,	PUNCT
ertr-830	6	49	employee	employee	NOUN
ertr-830	6	50	relations	relation	NOUN
ertr-830	6	51	,	,	PUNCT
ertr-830	6	52	among	among	ADP
ertr-830	6	53	others	other	NOUN
ertr-830	6	54	.	.	PUNCT
ertr-830	7	1	hung	hung	PROPN
ertr-830	7	2	’s	’s	PART
ertr-830	7	3	phd	phd	NOUN
ertr-830	7	4	research	research	NOUN
ertr-830	7	5	area	area	NOUN
ertr-830	7	6	is	be	AUX
ertr-830	7	7	antecedents	antecedent	NOUN
ertr-830	7	8	of	of	ADP
ertr-830	7	9	service	service	NOUN
ertr-830	7	10	climate	climate	NOUN
ertr-830	7	11	,	,	PUNCT
ertr-830	7	12	examining	examine	VERB
ertr-830	7	13	ways	way	NOUN
ertr-830	7	14	to	to	PART
ertr-830	7	15	develop	develop	VERB
ertr-830	7	16	a	a	DET
ertr-830	7	17	favourable	favourable	ADJ
ertr-830	7	18	service	service	NOUN
ertr-830	7	19	climate	climate	NOUN
ertr-830	7	20	in	in	ADP
ertr-830	7	21	service	service	NOUN
ertr-830	7	22	firms	firm	NOUN
ertr-830	7	23	in	in	ADP
ertr-830	7	24	asian	asian	ADJ
ertr-830	7	25	emerging	emerge	VERB
ertr-830	7	26	markets	market	NOUN
ertr-830	7	27	.	.	PUNCT
ertr-830	8	1	as	as	SCONJ
ertr-830	8	2	there	there	PRON
ertr-830	8	3	have	have	AUX
ertr-830	8	4	been	be	AUX
ertr-830	8	5	limited	limit	VERB
ertr-830	8	6	studies	study	NOUN
ertr-830	8	7	on	on	ADP
ertr-830	8	8	antecedents	antecedent	NOUN
ertr-830	8	9	of	of	ADP
ertr-830	8	10	service	service	NOUN
ertr-830	8	11	climate	climate	NOUN
ertr-830	8	12	,	,	PUNCT
ertr-830	8	13	especially	especially	ADV
ertr-830	8	14	from	from	ADP
ertr-830	8	15	smaller	small	ADJ
ertr-830	8	16	asian	asian	ADJ
ertr-830	8	17	emerging	emerge	VERB
ertr-830	8	18	markets	market	NOUN
ertr-830	8	19	,	,	PUNCT
ertr-830	8	20	hung	hung	PROPN
ertr-830	8	21	conducted	conduct	VERB
ertr-830	8	22	a	a	DET
ertr-830	8	23	qualitative	qualitative	ADJ
ertr-830	8	24	research	research	NOUN
ertr-830	8	25	in	in	ADP
ertr-830	8	26	two	two	NUM
ertr-830	8	27	asian	asian	ADJ
ertr-830	8	28	emerging	emerge	VERB
ertr-830	8	29	markets	market	NOUN
ertr-830	8	30	,	,	PUNCT
ertr-830	8	31	including	include	VERB
ertr-830	8	32	malaysia	malaysia	PROPN
ertr-830	8	33	and	and	CCONJ
ertr-830	8	34	vietnam	vietnam	PROPN
ertr-830	8	35	.	.	PUNCT
ertr-830	9	1	this	this	DET
ertr-830	9	2	qualitative	qualitative	ADJ
ertr-830	9	3	research	research	NOUN
ertr-830	9	4	has	have	AUX
ertr-830	9	5	explored	explore	VERB
ertr-830	9	6	three	three	NUM
ertr-830	9	7	groups	group	NOUN
ertr-830	9	8	:	:	PUNCT
ertr-830	9	9	firmbased	firmbase	VERB
ertr-830	9	10	(	(	PUNCT
ertr-830	9	11	leadership	leadership	NOUN
ertr-830	9	12	commitment	commitment	NOUN
ertr-830	9	13	to	to	ADP
ertr-830	9	14	service	service	NOUN
ertr-830	9	15	quality	quality	NOUN
ertr-830	9	16	,	,	PUNCT
ertr-830	9	17	internal	internal	ADJ
ertr-830	9	18	customer	customer	NOUN
ertr-830	9	19	service	service	NOUN
ertr-830	9	20	,	,	PUNCT
ertr-830	9	21	internal	internal	ADJ
ertr-830	9	22	processes	process	NOUN
ertr-830	9	23	and	and	CCONJ
ertr-830	9	24	service	service	NOUN
ertr-830	9	25	standards	standard	NOUN
ertr-830	9	26	,	,	PUNCT
ertr-830	9	27	work	work	NOUN
ertr-830	9	28	facilitation	facilitation	NOUN
ertr-830	9	29	resources	resource	NOUN
ertr-830	9	30	,	,	PUNCT
ertr-830	9	31	and	and	CCONJ
ertr-830	9	32	service	service	NOUN
ertr-830	9	33	-	-	PUNCT
ertr-830	9	34	oriented	orient	VERB
ertr-830	9	35	human	human	ADJ
ertr-830	9	36	resource	resource	NOUN
ertr-830	9	37	practices	practice	NOUN
ertr-830	9	38	)	)	PUNCT
ertr-830	9	39	,	,	PUNCT
ertr-830	9	40	market	market	NOUN
ertr-830	9	41	-	-	PUNCT
ertr-830	9	42	based	base	VERB
ertr-830	9	43	(	(	PUNCT
ertr-830	9	44	competitive	competitive	ADJ
ertr-830	9	45	intensity	intensity	NOUN
ertr-830	9	46	)	)	PUNCT
ertr-830	9	47	and	and	CCONJ
ertr-830	9	48	culture	culture	NOUN
ertr-830	9	49	-	-	PUNCT
ertr-830	9	50	based	base	VERB
ertr-830	9	51	(	(	PUNCT
ertr-830	9	52	cultural	cultural	ADJ
ertr-830	9	53	orientations	orientation	NOUN
ertr-830	9	54	)	)	PUNCT
ertr-830	9	55	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-830	10	1	e	e	NOUN
ertr-830	10	2	-	-	NOUN
ertr-830	10	3	review	review	NOUN
ertr-830	10	4	of	of	ADP
ertr-830	10	5	tourism	tourism	NOUN
ertr-830	10	6	research	research	NOUN
ertr-830	10	7	(	(	PUNCT
ertr-830	10	8	ertr	ertr	NOUN
ertr-830	10	9	)	)	PUNCT
ertr-830	10	10	,	,	PUNCT
ertr-830	10	11	vol	vol	NOUN
ertr-830	10	12	.	.	PROPN
ertr-830	10	13	18	18	NUM
ertr-830	10	14	,	,	PUNCT
ertr-830	10	15	no	no	INTJ
ertr-830	10	16	.	.	NOUN
ertr-830	10	17	6	6	NUM
ertr-830	10	18	,	,	PUNCT
ertr-830	10	19	2021	2021	NUM
ertr-830	10	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-830	10	21	900	900	NUM
ertr-830	10	22	antecedents	antecedent	NOUN
ertr-830	10	23	of	of	ADP
ertr-830	10	24	service	service	NOUN
ertr-830	10	25	climate	climate	NOUN
ertr-830	10	26	and	and	CCONJ
ertr-830	10	27	yielded	yield	VERB
ertr-830	10	28	new	new	ADJ
ertr-830	10	29	insights	insight	NOUN
ertr-830	10	30	into	into	ADP
ertr-830	10	31	the	the	DET
ertr-830	10	32	relationships	relationship	NOUN
ertr-830	10	33	among	among	ADP
ertr-830	10	34	these	these	DET
ertr-830	10	35	groups	group	NOUN
ertr-830	10	36	of	of	ADP
ertr-830	10	37	antecedents	antecedent	NOUN
ertr-830	10	38	.	.	PUNCT
ertr-830	11	1	following	follow	VERB
ertr-830	11	2	the	the	DET
ertr-830	11	3	findings	finding	NOUN
ertr-830	11	4	of	of	ADP
ertr-830	11	5	this	this	DET
ertr-830	11	6	exploratory	exploratory	ADJ
ertr-830	11	7	study	study	NOUN
ertr-830	11	8	,	,	PUNCT
ertr-830	11	9	hung	hung	PROPN
ertr-830	11	10	developed	develop	VERB
ertr-830	11	11	a	a	DET
ertr-830	11	12	conceptual	conceptual	ADJ
ertr-830	11	13	framework	framework	NOUN
ertr-830	11	14	and	and	CCONJ
ertr-830	11	15	hypotheses	hypothesis	NOUN
ertr-830	11	16	and	and	CCONJ
ertr-830	11	17	conducted	conduct	VERB
ertr-830	11	18	a	a	DET
ertr-830	11	19	quantitative	quantitative	ADJ
ertr-830	11	20	study	study	NOUN
ertr-830	11	21	to	to	PART
ertr-830	11	22	test	test	VERB
ertr-830	11	23	the	the	DET
ertr-830	11	24	hypotheses	hypothesis	NOUN
ertr-830	11	25	.	.	PUNCT
ertr-830	12	1	in	in	ADP
ertr-830	12	2	particular	particular	ADJ
ertr-830	12	3	,	,	PUNCT
ertr-830	12	4	he	he	PRON
ertr-830	12	5	tried	try	VERB
ertr-830	12	6	to	to	PART
ertr-830	12	7	investigate	investigate	VERB
ertr-830	12	8	how	how	SCONJ
ertr-830	12	9	antecedents	antecedent	NOUN
ertr-830	12	10	of	of	ADP
ertr-830	12	11	service	service	NOUN
ertr-830	12	12	climate	climate	NOUN
ertr-830	12	13	differ	differ	VERB
ertr-830	12	14	between	between	ADP
ertr-830	12	15	local	local	ADJ
ertr-830	12	16	firms	firm	NOUN
ertr-830	12	17	and	and	CCONJ
ertr-830	12	18	foreign	foreign	ADJ
ertr-830	12	19	firms	firm	NOUN
ertr-830	12	20	.	.	PUNCT
ertr-830	13	1	interestingly	interestingly	ADV
ertr-830	13	2	,	,	PUNCT
ertr-830	13	3	his	his	PRON
ertr-830	13	4	research	research	NOUN
ertr-830	13	5	found	find	VERB
ertr-830	13	6	that	that	SCONJ
ertr-830	13	7	the	the	DET
ertr-830	13	8	influences	influence	NOUN
ertr-830	13	9	of	of	ADP
ertr-830	13	10	firm	firm	NOUN
ertr-830	13	11	-	-	PUNCT
ertr-830	13	12	based	base	VERB
ertr-830	13	13	drivers	driver	NOUN
ertr-830	13	14	of	of	ADP
ertr-830	13	15	service	service	NOUN
ertr-830	13	16	climate	climate	NOUN
ertr-830	13	17	differ	differ	VERB
ertr-830	13	18	depending	depend	VERB
ertr-830	13	19	on	on	ADP
ertr-830	13	20	the	the	DET
ertr-830	13	21	ownership	ownership	NOUN
ertr-830	13	22	types	type	NOUN
ertr-830	13	23	(	(	PUNCT
ertr-830	13	24	local	local	ADJ
ertr-830	13	25	vs.	vs.	ADP
ertr-830	13	26	foreign	foreign	ADJ
ertr-830	13	27	firms	firm	NOUN
ertr-830	13	28	)	)	PUNCT
ertr-830	13	29	in	in	ADP
ertr-830	13	30	asian	asian	ADJ
ertr-830	13	31	emerging	emerge	VERB
ertr-830	13	32	markets	market	NOUN
ertr-830	13	33	.	.	PUNCT
ertr-830	14	1	his	his	PRON
ertr-830	14	2	phd	phd	NOUN
ertr-830	14	3	research	research	NOUN
ertr-830	14	4	was	be	AUX
ertr-830	14	5	awarded	award	VERB
ertr-830	14	6	a	a	DET
ertr-830	14	7	dean	dean	NOUN
ertr-830	14	8	’s	’s	PART
ertr-830	14	9	commendation	commendation	NOUN
ertr-830	14	10	for	for	ADP
ertr-830	14	11	doctoral	doctoral	ADJ
ertr-830	14	12	thesis	thesis	NOUN
ertr-830	14	13	excellence	excellence	NOUN
ertr-830	14	14	,	,	PUNCT
ertr-830	14	15	nominated	nominate	VERB
ertr-830	14	16	for	for	ADP
ertr-830	14	17	university	university	NOUN
ertr-830	14	18	medal	medal	NOUN
ertr-830	14	19	and	and	CCONJ
ertr-830	14	20	published	publish	VERB
ertr-830	14	21	in	in	ADP
ertr-830	14	22	a	a	DET
ertr-830	14	23	ranking	rank	VERB
ertr-830	14	24	journals	journal	NOUN
ertr-830	14	25	(	(	PUNCT
ertr-830	14	26	abdc	abdc	NOUN
ertr-830	14	27	ranking	ranking	NOUN
ertr-830	14	28	)	)	PUNCT
ertr-830	14	29	(	(	PUNCT
ertr-830	14	30	i.e.	i.e.	X
ertr-830	14	31	hoang	hoang	PROPN
ertr-830	14	32	et	et	PROPN
ertr-830	14	33	al	al	PROPN
ertr-830	14	34	.	.	PROPN
ertr-830	14	35	,	,	PUNCT
ertr-830	14	36	2017	2017	NUM
ertr-830	14	37	;	;	PUNCT
ertr-830	14	38	hoang	hoang	PROPN
ertr-830	14	39	et	et	PROPN
ertr-830	14	40	al	al	PROPN
ertr-830	14	41	.	.	PROPN
ertr-830	14	42	,	,	PUNCT
ertr-830	14	43	2018	2018	NUM
ertr-830	14	44	;	;	PUNCT
ertr-830	14	45	hoang	hoang	PROPN
ertr-830	14	46	et	et	PROPN
ertr-830	14	47	al	al	PROPN
ertr-830	14	48	.	.	PROPN
ertr-830	14	49	,	,	PUNCT
ertr-830	14	50	2022	2022	NUM
ertr-830	14	51	)	)	PUNCT
ertr-830	14	52	.	.	PUNCT
ertr-830	15	1	the	the	DET
ertr-830	15	2	findings	finding	NOUN
ertr-830	15	3	of	of	ADP
ertr-830	15	4	his	his	PRON
ertr-830	15	5	phd	phd	NOUN
ertr-830	15	6	research	research	NOUN
ertr-830	15	7	led	lead	VERB
ertr-830	15	8	hung	hang	VERB
ertr-830	15	9	to	to	PART
ertr-830	15	10	study	study	VERB
ertr-830	15	11	further	far	ADV
ertr-830	15	12	on	on	ADP
ertr-830	15	13	how	how	SCONJ
ertr-830	15	14	service	service	NOUN
ertr-830	15	15	climate	climate	NOUN
ertr-830	15	16	enhances	enhance	VERB
ertr-830	15	17	service	service	NOUN
ertr-830	15	18	employees	employee	NOUN
ertr-830	15	19	’	’	PART
ertr-830	15	20	behaviour	behaviour	NOUN
ertr-830	15	21	.	.	PUNCT
ertr-830	16	1	on	on	ADP
ertr-830	16	2	a	a	DET
ertr-830	16	3	study	study	NOUN
ertr-830	16	4	of	of	ADP
ertr-830	16	5	hotel	hotel	NOUN
ertr-830	16	6	employees	employee	NOUN
ertr-830	16	7	in	in	ADP
ertr-830	16	8	vietnam	vietnam	PROPN
ertr-830	16	9	,	,	PUNCT
ertr-830	16	10	he	he	PRON
ertr-830	16	11	found	find	VERB
ertr-830	16	12	that	that	SCONJ
ertr-830	16	13	service	service	NOUN
ertr-830	16	14	climate	climate	NOUN
ertr-830	16	15	positively	positively	ADV
ertr-830	16	16	influences	influence	VERB
ertr-830	16	17	hotel	hotel	NOUN
ertr-830	16	18	employees	employee	NOUN
ertr-830	16	19	’	’	PART
ertr-830	16	20	brand	brand	NOUN
ertr-830	16	21	citizenship	citizenship	NOUN
ertr-830	16	22	behaviour	behaviour	NOUN
ertr-830	16	23	(	(	PUNCT
ertr-830	16	24	bcb	bcb	PROPN
ertr-830	16	25	)	)	PUNCT
ertr-830	16	26	through	through	ADP
ertr-830	16	27	the	the	DET
ertr-830	16	28	mediating	mediate	VERB
ertr-830	16	29	role	role	NOUN
ertr-830	16	30	of	of	ADP
ertr-830	16	31	perceived	perceive	VERB
ertr-830	16	32	brand	brand	NOUN
ertr-830	16	33	image	image	NOUN
ertr-830	16	34	.	.	PUNCT
ertr-830	17	1	hotel	hotel	NOUN
ertr-830	17	2	employees	employee	NOUN
ertr-830	17	3	’	’	PART
ertr-830	17	4	power	power	NOUN
ertr-830	17	5	distance	distance	NOUN
ertr-830	17	6	orientation	orientation	NOUN
ertr-830	17	7	negatively	negatively	ADV
ertr-830	17	8	moderates	moderate	VERB
ertr-830	17	9	the	the	DET
ertr-830	17	10	effect	effect	NOUN
ertr-830	17	11	of	of	ADP
ertr-830	17	12	service	service	NOUN
ertr-830	17	13	climate	climate	NOUN
ertr-830	17	14	on	on	ADP
ertr-830	17	15	hotel	hotel	NOUN
ertr-830	17	16	employees	employee	NOUN
ertr-830	17	17	’	'	PUNCT
ertr-830	17	18	bcb	bcb	PROPN
ertr-830	17	19	.	.	PUNCT
ertr-830	18	1	this	this	DET
ertr-830	18	2	study	study	NOUN
ertr-830	18	3	suggested	suggest	VERB
ertr-830	18	4	that	that	SCONJ
ertr-830	18	5	hotel	hotel	NOUN
ertr-830	18	6	managers	manager	NOUN
ertr-830	18	7	should	should	AUX
ertr-830	18	8	develop	develop	VERB
ertr-830	18	9	a	a	DET
ertr-830	18	10	supportive	supportive	ADJ
ertr-830	18	11	service	service	NOUN
ertr-830	18	12	climate	climate	NOUN
ertr-830	18	13	and	and	CCONJ
ertr-830	18	14	pay	pay	VERB
ertr-830	18	15	more	more	ADJ
ertr-830	18	16	attention	attention	NOUN
ertr-830	18	17	on	on	ADP
ertr-830	18	18	employee	employee	NOUN
ertr-830	18	19	power	power	NOUN
ertr-830	18	20	distance	distance	NOUN
ertr-830	18	21	orientation	orientation	NOUN
ertr-830	18	22	in	in	ADP
ertr-830	18	23	sustaining	sustain	VERB
ertr-830	18	24	employee	employee	NOUN
ertr-830	18	25	bcb	bcb	PROPN
ertr-830	18	26	(	(	PUNCT
ertr-830	18	27	hoang	hoang	PROPN
ertr-830	18	28	,	,	PUNCT
ertr-830	18	29	2022	2022	NUM
ertr-830	18	30	)	)	PUNCT
ertr-830	18	31	.	.	PUNCT
ertr-830	19	1	another	another	DET
ertr-830	19	2	outcome	outcome	NOUN
ertr-830	19	3	of	of	ADP
ertr-830	19	4	service	service	NOUN
ertr-830	19	5	climate	climate	NOUN
ertr-830	19	6	that	that	PRON
ertr-830	19	7	hung	hang	VERB
ertr-830	19	8	is	be	AUX
ertr-830	19	9	still	still	ADV
ertr-830	19	10	working	work	VERB
ertr-830	19	11	is	be	AUX
ertr-830	19	12	related	relate	VERB
ertr-830	19	13	to	to	ADP
ertr-830	19	14	customer	customer	NOUN
ertr-830	19	15	relationship	relationship	NOUN
ertr-830	19	16	management	management	NOUN
ertr-830	19	17	capability	capability	NOUN
ertr-830	19	18	.	.	PUNCT
ertr-830	20	1	although	although	SCONJ
ertr-830	20	2	this	this	DET
ertr-830	20	3	work	work	NOUN
ertr-830	20	4	is	be	AUX
ertr-830	20	5	still	still	ADV
ertr-830	20	6	ongoing	ongoing	ADJ
ertr-830	20	7	,	,	PUNCT
ertr-830	20	8	he	he	PRON
ertr-830	20	9	believes	believe	VERB
ertr-830	20	10	that	that	SCONJ
ertr-830	20	11	it	it	PRON
ertr-830	20	12	will	will	AUX
ertr-830	20	13	provide	provide	VERB
ertr-830	20	14	helpful	helpful	ADJ
ertr-830	20	15	findings	finding	NOUN
ertr-830	20	16	for	for	ADP
ertr-830	20	17	hotel	hotel	NOUN
ertr-830	20	18	managers	manager	NOUN
ertr-830	20	19	.	.	PUNCT
ertr-830	21	1	hung	hung	PROPN
ertr-830	21	2	’s	’s	PART
ertr-830	21	3	recent	recent	ADJ
ertr-830	21	4	research	research	NOUN
ertr-830	21	5	interest	interest	NOUN
ertr-830	21	6	is	be	AUX
ertr-830	21	7	promoting	promote	VERB
ertr-830	21	8	pro	pro	ADJ
ertr-830	21	9	-	-	ADJ
ertr-830	21	10	environmental	environmental	ADJ
ertr-830	21	11	behaviour	behaviour	NOUN
ertr-830	21	12	among	among	ADP
ertr-830	21	13	tourism	tourism	NOUN
ertr-830	21	14	staff	staff	NOUN
ertr-830	21	15	.	.	PUNCT
ertr-830	22	1	sustainable	sustainable	ADJ
ertr-830	22	2	tourism	tourism	NOUN
ertr-830	22	3	has	have	AUX
ertr-830	22	4	received	receive	VERB
ertr-830	22	5	a	a	DET
ertr-830	22	6	growing	grow	VERB
ertr-830	22	7	interest	interest	NOUN
ertr-830	22	8	,	,	PUNCT
ertr-830	22	9	however	however	SCONJ
ertr-830	22	10	research	research	NOUN
ertr-830	22	11	on	on	ADP
ertr-830	22	12	how	how	SCONJ
ertr-830	22	13	to	to	PART
ertr-830	22	14	promote	promote	VERB
ertr-830	22	15	pro	pro	ADJ
ertr-830	22	16	-	-	ADJ
ertr-830	22	17	environmental	environmental	ADJ
ertr-830	22	18	behaviour	behaviour	NOUN
ertr-830	22	19	at	at	ADP
ertr-830	22	20	work	work	NOUN
ertr-830	22	21	and	and	CCONJ
ertr-830	22	22	outside	outside	ADP
ertr-830	22	23	work	work	NOUN
ertr-830	22	24	among	among	ADP
ertr-830	22	25	tourism	tourism	NOUN
ertr-830	22	26	staff	staff	NOUN
ertr-830	22	27	is	be	AUX
ertr-830	22	28	still	still	ADV
ertr-830	22	29	limited	limited	ADJ
ertr-830	22	30	.	.	PUNCT
ertr-830	23	1	hung	hung	PROPN
ertr-830	23	2	is	be	AUX
ertr-830	23	3	currently	currently	ADV
ertr-830	23	4	exploring	explore	VERB
ertr-830	23	5	this	this	DET
ertr-830	23	6	research	research	NOUN
ertr-830	23	7	area	area	NOUN
ertr-830	23	8	to	to	PART
ertr-830	23	9	gain	gain	VERB
ertr-830	23	10	a	a	DET
ertr-830	23	11	better	well	ADJ
ertr-830	23	12	understanding	understanding	NOUN
ertr-830	23	13	of	of	ADP
ertr-830	23	14	(	(	PUNCT
ertr-830	23	15	1	1	X
ertr-830	23	16	)	)	PUNCT
ertr-830	23	17	what	what	PRON
ertr-830	23	18	facilitate	facilitate	VERB
ertr-830	23	19	and	and	CCONJ
ertr-830	23	20	inhibit	inhibit	VERB
ertr-830	23	21	pro	pro	ADJ
ertr-830	23	22	-	-	ADJ
ertr-830	23	23	environmental	environmental	ADJ
ertr-830	23	24	behaviour	behaviour	NOUN
ertr-830	23	25	of	of	ADP
ertr-830	23	26	tourism	tourism	NOUN
ertr-830	23	27	staff	staff	NOUN
ertr-830	23	28	,	,	PUNCT
ertr-830	23	29	(	(	PUNCT
ertr-830	23	30	2	2	X
ertr-830	23	31	)	)	PUNCT
ertr-830	23	32	whether	whether	SCONJ
ertr-830	23	33	prohttp://ertr.tamu.edu/	prohttp://ertr.tamu.edu/	ADJ
ertr-830	23	34	e	e	NOUN
ertr-830	23	35	-	-	NOUN
ertr-830	23	36	review	review	NOUN
ertr-830	23	37	of	of	ADP
ertr-830	23	38	tourism	tourism	NOUN
ertr-830	23	39	research	research	NOUN
ertr-830	23	40	(	(	PUNCT
ertr-830	23	41	ertr	ertr	NOUN
ertr-830	23	42	)	)	PUNCT
ertr-830	23	43	,	,	PUNCT
ertr-830	23	44	vol	vol	NOUN
ertr-830	23	45	.	.	PROPN
ertr-830	23	46	18	18	NUM
ertr-830	23	47	,	,	PUNCT
ertr-830	23	48	no	no	INTJ
ertr-830	23	49	.	.	NOUN
ertr-830	23	50	6	6	NUM
ertr-830	23	51	,	,	PUNCT
ertr-830	23	52	2021	2021	NUM
ertr-830	23	53	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-830	23	54	901	901	NUM
ertr-830	23	55	environmental	environmental	ADJ
ertr-830	23	56	behaviour	behaviour	NOUN
ertr-830	23	57	at	at	ADP
ertr-830	23	58	work	work	NOUN
ertr-830	23	59	affects	affect	VERB
ertr-830	23	60	pro	pro	ADJ
ertr-830	23	61	-	-	ADJ
ertr-830	23	62	environmental	environmental	ADJ
ertr-830	23	63	behaviour	behaviour	NOUN
ertr-830	23	64	outside	outside	ADP
ertr-830	23	65	work	work	NOUN
ertr-830	23	66	of	of	ADP
ertr-830	23	67	tourism	tourism	NOUN
ertr-830	23	68	staff	staff	NOUN
ertr-830	23	69	.	.	PUNCT
ertr-830	24	1	these	these	DET
ertr-830	24	2	works	work	NOUN
ertr-830	24	3	are	be	AUX
ertr-830	24	4	still	still	ADV
ertr-830	24	5	under	under	ADP
ertr-830	24	6	review	review	NOUN
ertr-830	24	7	at	at	ADP
ertr-830	24	8	some	some	DET
ertr-830	24	9	international	international	ADJ
ertr-830	24	10	journals	journal	NOUN
ertr-830	24	11	.	.	PUNCT
ertr-830	25	1	hung	hung	PROPN
ertr-830	25	2	is	be	AUX
ertr-830	25	3	actively	actively	ADV
ertr-830	25	4	involved	involve	VERB
ertr-830	25	5	in	in	ADP
ertr-830	25	6	service	service	NOUN
ertr-830	25	7	research	research	NOUN
ertr-830	25	8	community	community	NOUN
ertr-830	25	9	as	as	SCONJ
ertr-830	25	10	it	it	PRON
ertr-830	25	11	helps	help	VERB
ertr-830	25	12	him	he	PRON
ertr-830	25	13	gain	gain	VERB
ertr-830	25	14	insights	insight	NOUN
ertr-830	25	15	and	and	CCONJ
ertr-830	25	16	update	update	NOUN
ertr-830	25	17	on	on	ADP
ertr-830	25	18	the	the	DET
ertr-830	25	19	current	current	ADJ
ertr-830	25	20	research	research	NOUN
ertr-830	25	21	trends	trend	NOUN
ertr-830	25	22	as	as	ADV
ertr-830	25	23	well	well	ADV
ertr-830	25	24	as	as	ADP
ertr-830	25	25	the	the	DET
ertr-830	25	26	challenges	challenge	NOUN
ertr-830	25	27	that	that	PRON
ertr-830	25	28	the	the	DET
ertr-830	25	29	industry	industry	NOUN
ertr-830	25	30	is	be	AUX
ertr-830	25	31	facing	face	VERB
ertr-830	25	32	.	.	PUNCT
ertr-830	26	1	he	he	PRON
ertr-830	26	2	is	be	AUX
ertr-830	26	3	also	also	ADV
ertr-830	26	4	engaged	engage	VERB
ertr-830	26	5	in	in	ADP
ertr-830	26	6	research	research	NOUN
ertr-830	26	7	collaboration	collaboration	NOUN
ertr-830	26	8	with	with	ADP
ertr-830	26	9	colleagues	colleague	NOUN
ertr-830	26	10	from	from	ADP
ertr-830	26	11	the	the	DET
ertr-830	26	12	usa	usa	PROPN
ertr-830	26	13	,	,	PUNCT
ertr-830	26	14	uk	uk	PROPN
ertr-830	26	15	,	,	PUNCT
ertr-830	26	16	australia	australia	PROPN
ertr-830	26	17	,	,	PUNCT
ertr-830	26	18	malaysia	malaysia	PROPN
ertr-830	26	19	,	,	PUNCT
ertr-830	26	20	indonesia	indonesia	PROPN
ertr-830	26	21	,	,	PUNCT
ertr-830	26	22	and	and	CCONJ
ertr-830	26	23	vietnam	vietnam	PROPN
ertr-830	26	24	.	.	PUNCT
ertr-830	27	1	references	reference	NOUN
ertr-830	27	2	hoang	hoang	PROPN
ertr-830	27	3	,	,	PUNCT
ertr-830	27	4	h.t	h.t	PROPN
ertr-830	27	5	.	.	PROPN
ertr-830	27	6	,	,	PUNCT
ertr-830	27	7	rao	rao	PROPN
ertr-830	27	8	hill	hill	PROPN
ertr-830	27	9	,	,	PUNCT
ertr-830	27	10	s.	s.	PROPN
ertr-830	27	11	,	,	PUNCT
ertr-830	27	12	freeman	freeman	PROPN
ertr-830	27	13	,	,	PUNCT
ertr-830	27	14	s.	s.	PROPN
ertr-830	27	15	,	,	PUNCT
ertr-830	27	16	lu	lu	PROPN
ertr-830	27	17	,	,	PUNCT
ertr-830	27	18	v.	v.	PROPN
ertr-830	27	19	,	,	PUNCT
ertr-830	27	20	imrie	imrie	PROPN
ertr-830	27	21	,	,	PUNCT
ertr-830	27	22	b.c	b.c	PROPN
ertr-830	27	23	.	.	PROPN
ertr-830	27	24	(	(	PUNCT
ertr-830	27	25	2017	2017	NUM
ertr-830	27	26	)	)	PUNCT
ertr-830	27	27	.	.	PUNCT
ertr-830	28	1	developing	develop	VERB
ertr-830	28	2	service	service	NOUN
ertr-830	28	3	climate	climate	NOUN
ertr-830	28	4	in	in	ADP
ertr-830	28	5	local	local	ADJ
ertr-830	28	6	vs.	vs.	CCONJ
ertr-830	28	7	foreign	foreign	ADJ
ertr-830	28	8	firms	firm	NOUN
ertr-830	28	9	in	in	ADP
ertr-830	28	10	smaller	small	ADJ
ertr-830	28	11	asian	asian	ADJ
ertr-830	28	12	emerging	emerge	VERB
ertr-830	28	13	markets	market	NOUN
ertr-830	28	14	:	:	PUNCT
ertr-830	28	15	a	a	DET
ertr-830	28	16	resource	resource	NOUN
ertr-830	28	17	-	-	PUNCT
ertr-830	28	18	based	base	VERB
ertr-830	28	19	and	and	CCONJ
ertr-830	28	20	social	social	ADJ
ertr-830	28	21	exchange	exchange	NOUN
ertr-830	28	22	perspective	perspective	NOUN
ertr-830	28	23	.	.	PUNCT
ertr-830	29	1	international	international	ADJ
ertr-830	29	2	journal	journal	PROPN
ertr-830	29	3	of	of	ADP
ertr-830	29	4	human	human	ADJ
ertr-830	29	5	resource	resource	NOUN
ertr-830	29	6	management	management	NOUN
ertr-830	29	7	,	,	PUNCT
ertr-830	29	8	28(4	28(4	NUM
ertr-830	29	9	)	)	PUNCT
ertr-830	29	10	,	,	PUNCT
ertr-830	29	11	627	627	NUM
ertr-830	29	12	-	-	SYM
ertr-830	29	13	656	656	NUM
ertr-830	29	14	.	.	PUNCT
ertr-830	30	1	hoang	hoang	PROPN
ertr-830	30	2	,	,	PUNCT
ertr-830	30	3	h.t	h.t	PROPN
ertr-830	30	4	.	.	PROPN
ertr-830	30	5	,	,	PUNCT
ertr-830	30	6	rao	rao	PROPN
ertr-830	30	7	hill	hill	PROPN
ertr-830	30	8	,	,	PUNCT
ertr-830	30	9	s.	s.	PROPN
ertr-830	30	10	,	,	PUNCT
ertr-830	30	11	lu	lu	PROPN
ertr-830	30	12	,	,	PUNCT
ertr-830	30	13	v.	v.	PROPN
ertr-830	30	14	,	,	PUNCT
ertr-830	30	15	freeman	freeman	PROPN
ertr-830	30	16	,	,	PUNCT
ertr-830	30	17	s.	s.	PROPN
ertr-830	30	18	(	(	PUNCT
ertr-830	30	19	2018	2018	NUM
ertr-830	30	20	)	)	PUNCT
ertr-830	30	21	.	.	PUNCT
ertr-830	31	1	drivers	driver	NOUN
ertr-830	31	2	of	of	ADP
ertr-830	31	3	service	service	NOUN
ertr-830	31	4	climate	climate	NOUN
ertr-830	31	5	:	:	PUNCT
ertr-830	31	6	an	an	DET
ertr-830	31	7	emerging	emerge	VERB
ertr-830	31	8	market	market	NOUN
ertr-830	31	9	perspective	perspective	NOUN
ertr-830	31	10	.	.	PUNCT
ertr-830	32	1	journal	journal	PROPN
ertr-830	32	2	of	of	ADP
ertr-830	32	3	services	service	NOUN
ertr-830	32	4	marketing	marketing	NOUN
ertr-830	32	5	,	,	PUNCT
ertr-830	32	6	32(4	32(4	NUM
ertr-830	32	7	)	)	PUNCT
ertr-830	32	8	,	,	PUNCT
ertr-830	32	9	476	476	NUM
ertr-830	32	10	-	-	SYM
ertr-830	32	11	492	492	NUM
ertr-830	32	12	.	.	PUNCT
ertr-830	33	1	hoang	hoang	PROPN
ertr-830	33	2	,	,	PUNCT
ertr-830	33	3	h.t	h.t	PROPN
ertr-830	33	4	.	.	PROPN
ertr-830	33	5	,	,	PUNCT
ertr-830	33	6	ho	ho	PROPN
ertr-830	33	7	,	,	PUNCT
ertr-830	33	8	n.	n.	NOUN
ertr-830	33	9	,	,	PUNCT
ertr-830	33	10	nguyen	nguyen	NOUN
ertr-830	33	11	,	,	PUNCT
ertr-830	33	12	n.	n.	NOUN
ertr-830	33	13	(	(	PUNCT
ertr-830	33	14	2022	2022	NUM
ertr-830	33	15	)	)	PUNCT
ertr-830	33	16	.	.	PUNCT
ertr-830	34	1	the	the	DET
ertr-830	34	2	influence	influence	NOUN
ertr-830	34	3	of	of	ADP
ertr-830	34	4	leadership	leadership	NOUN
ertr-830	34	5	commitment	commitment	NOUN
ertr-830	34	6	to	to	ADP
ertr-830	34	7	service	service	NOUN
ertr-830	34	8	quality	quality	NOUN
ertr-830	34	9	on	on	ADP
ertr-830	34	10	hotel	hotel	NOUN
ertr-830	34	11	employees	employee	NOUN
ertr-830	34	12	'	'	PART
ertr-830	34	13	brand	brand	NOUN
ertr-830	34	14	citizenship	citizenship	NOUN
ertr-830	34	15	behavior	behavior	NOUN
ertr-830	34	16	:	:	PUNCT
ertr-830	34	17	a	a	DET
ertr-830	34	18	mediation	mediation	NOUN
ertr-830	34	19	and	and	CCONJ
ertr-830	34	20	moderation	moderation	NOUN
ertr-830	34	21	analysis	analysis	NOUN
ertr-830	34	22	.	.	PUNCT
ertr-830	35	1	journal	journal	NOUN
ertr-830	35	2	of	of	ADP
ertr-830	35	3	hospitality	hospitality	NOUN
ertr-830	35	4	marketing	marketing	NOUN
ertr-830	35	5	and	and	CCONJ
ertr-830	35	6	management	management	NOUN
ertr-830	35	7	.	.	PUNCT
ertr-830	36	1	vol	vol	NOUN
ertr-830	36	2	.	.	PUNCT
ertr-830	37	1	(	(	PUNCT
ertr-830	37	2	ahead	ahead	ADV
ertr-830	37	3	of	of	ADP
ertr-830	37	4	print	print	NOUN
ertr-830	37	5	)	)	PUNCT
ertr-830	37	6	.	.	PUNCT
ertr-830	38	1	hoang	hoang	PROPN
ertr-830	38	2	,	,	PUNCT
ertr-830	38	3	h.t	h.t	PROPN
ertr-830	38	4	.	.	PROPN
ertr-830	38	5	(	(	PUNCT
ertr-830	38	6	2022	2022	NUM
ertr-830	38	7	)	)	PUNCT
ertr-830	38	8	.	.	PUNCT
ertr-830	39	1	how	how	SCONJ
ertr-830	39	2	does	do	AUX
ertr-830	39	3	service	service	NOUN
ertr-830	39	4	climate	climate	NOUN
ertr-830	39	5	influence	influence	NOUN
ertr-830	39	6	hotel	hotel	NOUN
ertr-830	39	7	employees	employee	NOUN
ertr-830	39	8	’	’	PART
ertr-830	39	9	brand	brand	NOUN
ertr-830	39	10	citizenship	citizenship	NOUN
ertr-830	39	11	behaviour	behaviour	NOUN
ertr-830	39	12	?	?	PUNCT
ertr-830	40	1	a	a	DET
ertr-830	40	2	social	social	ADJ
ertr-830	40	3	exchange	exchange	NOUN
ertr-830	40	4	and	and	CCONJ
ertr-830	40	5	social	social	ADJ
ertr-830	40	6	identity	identity	NOUN
ertr-830	40	7	perspective	perspective	NOUN
ertr-830	40	8	.	.	PUNCT
ertr-830	41	1	australasian	australasian	ADJ
ertr-830	41	2	marketing	marketing	NOUN
ertr-830	41	3	journal	journal	NOUN
ertr-830	41	4	.	.	PUNCT
ertr-830	42	1	30(1	30(1	NUM
ertr-830	42	2	)	)	PUNCT
ertr-830	42	3	,	,	PUNCT
ertr-830	42	4	51	51	NUM
ertr-830	42	5	-	-	SYM
ertr-830	42	6	59	59	NUM
ertr-830	42	7	.	.	PUNCT
ertr-830	43	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN