id	sid	tid	token	lemma	pos
ertr-840	1	1	e	e	X
ertr-840	1	2	-	-	NOUN
ertr-840	1	3	review	review	NOUN
ertr-840	1	4	of	of	ADP
ertr-840	1	5	tourism	tourism	NOUN
ertr-840	1	6	research	research	NOUN
ertr-840	1	7	(	(	PUNCT
ertr-840	1	8	ertr	ertr	NOUN
ertr-840	1	9	)	)	PUNCT
ertr-840	1	10	,	,	PUNCT
ertr-840	1	11	vol	vol	NOUN
ertr-840	1	12	.	.	PROPN
ertr-840	1	13	19	19	NUM
ertr-840	1	14	,	,	PUNCT
ertr-840	1	15	no	no	INTJ
ertr-840	1	16	.	.	NOUN
ertr-840	1	17	2	2	NUM
ertr-840	1	18	,	,	PUNCT
ertr-840	1	19	2022	2022	NUM
ertr-840	1	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	1	21	214	214	NUM
ertr-840	1	22	amit	amit	PROPN
ertr-840	1	23	tariyal	tariyal	ADJ
ertr-840	1	24	ims	ims	PROPN
ertr-840	1	25	unison	unison	PROPN
ertr-840	1	26	university	university	PROPN
ertr-840	1	27	india	india	PROPN
ertr-840	1	28	shalini	shalini	PROPN
ertr-840	1	29	singh	singh	PROPN
ertr-840	1	30	university	university	PROPN
ertr-840	1	31	of	of	ADP
ertr-840	1	32	petroleum	petroleum	NOUN
ertr-840	1	33	and	and	CCONJ
ertr-840	1	34	energy	energy	NOUN
ertr-840	1	35	studies	study	NOUN
ertr-840	1	36	india	india	PROPN
ertr-840	1	37	swati	swati	PROPN
ertr-840	1	38	bisht	bisht	PROPN
ertr-840	1	39	ims	ims	PROPN
ertr-840	1	40	unison	unison	PROPN
ertr-840	1	41	university	university	PROPN
ertr-840	1	42	india	india	PROPN
ertr-840	1	43	a	a	DET
ertr-840	1	44	qualitative	qualitative	ADJ
ertr-840	1	45	study	study	NOUN
ertr-840	1	46	on	on	ADP
ertr-840	1	47	e	e	NOUN
ertr-840	1	48	-	-	NOUN
ertr-840	1	49	reviews	review	NOUN
ertr-840	1	50	of	of	ADP
ertr-840	1	51	mid	mid	ADJ
ertr-840	1	52	-	-	ADJ
ertr-840	1	53	segment	segment	ADJ
ertr-840	1	54	hotels	hotel	NOUN
ertr-840	1	55	the	the	DET
ertr-840	1	56	main	main	ADJ
ertr-840	1	57	purpose	purpose	NOUN
ertr-840	1	58	of	of	ADP
ertr-840	1	59	this	this	DET
ertr-840	1	60	study	study	NOUN
ertr-840	1	61	is	be	AUX
ertr-840	1	62	to	to	PART
ertr-840	1	63	evaluate	evaluate	VERB
ertr-840	1	64	the	the	DET
ertr-840	1	65	e	e	NOUN
ertr-840	1	66	-	-	NOUN
ertr-840	1	67	reviews	review	NOUN
ertr-840	1	68	for	for	ADP
ertr-840	1	69	the	the	DET
ertr-840	1	70	mid	mid	ADJ
ertr-840	1	71	-	-	ADJ
ertr-840	1	72	segment	segment	ADJ
ertr-840	1	73	hotels	hotel	NOUN
ertr-840	1	74	of	of	ADP
ertr-840	1	75	mussoorie	mussoorie	NOUN
ertr-840	1	76	and	and	CCONJ
ertr-840	1	77	to	to	PART
ertr-840	1	78	explore	explore	VERB
ertr-840	1	79	the	the	DET
ertr-840	1	80	major	major	ADJ
ertr-840	1	81	themes	theme	NOUN
ertr-840	1	82	addressed	address	VERB
ertr-840	1	83	by	by	ADP
ertr-840	1	84	the	the	DET
ertr-840	1	85	consumers	consumer	NOUN
ertr-840	1	86	in	in	ADP
ertr-840	1	87	the	the	DET
ertr-840	1	88	e	e	NOUN
ertr-840	1	89	-	-	NOUN
ertr-840	1	90	reviews	review	NOUN
ertr-840	1	91	.	.	PUNCT
ertr-840	2	1	the	the	DET
ertr-840	2	2	qualitative	qualitative	ADJ
ertr-840	2	3	data	datum	NOUN
ertr-840	2	4	in	in	ADP
ertr-840	2	5	the	the	DET
ertr-840	2	6	form	form	NOUN
ertr-840	2	7	of	of	ADP
ertr-840	2	8	user	user	NOUN
ertr-840	2	9	-	-	PUNCT
ertr-840	2	10	generated	generate	VERB
ertr-840	2	11	e	e	NOUN
ertr-840	2	12	-	-	NOUN
ertr-840	2	13	reviews	review	NOUN
ertr-840	2	14	was	be	AUX
ertr-840	2	15	acknowledged	acknowledge	VERB
ertr-840	2	16	through	through	ADP
ertr-840	2	17	tripadvisor.com	tripadvisor.com	X
ertr-840	2	18	.	.	PUNCT
ertr-840	3	1	the	the	DET
ertr-840	3	2	data	datum	NOUN
ertr-840	3	3	was	be	AUX
ertr-840	3	4	collected	collect	VERB
ertr-840	3	5	for	for	ADP
ertr-840	3	6	the	the	DET
ertr-840	3	7	past	past	ADJ
ertr-840	3	8	six	six	NUM
ertr-840	3	9	months	month	NOUN
ertr-840	3	10	,	,	PUNCT
ertr-840	3	11	i.e.	i.e.	X
ertr-840	3	12	,	,	PUNCT
ertr-840	3	13	from	from	ADP
ertr-840	3	14	december	december	PROPN
ertr-840	3	15	2021	2021	NUM
ertr-840	3	16	to	to	ADP
ertr-840	3	17	june	june	PROPN
ertr-840	3	18	2022	2022	NUM
ertr-840	3	19	.	.	PUNCT
ertr-840	4	1	a	a	DET
ertr-840	4	2	total	total	NOUN
ertr-840	4	3	of	of	ADP
ertr-840	4	4	993	993	NUM
ertr-840	4	5	reviews	review	NOUN
ertr-840	4	6	have	have	AUX
ertr-840	4	7	been	be	AUX
ertr-840	4	8	analyzed	analyze	VERB
ertr-840	4	9	using	use	VERB
ertr-840	4	10	the	the	DET
ertr-840	4	11	content	content	NOUN
ertr-840	4	12	analysis	analysis	NOUN
ertr-840	4	13	technique	technique	NOUN
ertr-840	4	14	and	and	CCONJ
ertr-840	4	15	rqda	rqda	NOUN
ertr-840	4	16	(	(	PUNCT
ertr-840	4	17	r	r	NOUN
ertr-840	4	18	qualitative	qualitative	ADJ
ertr-840	4	19	data	datum	NOUN
ertr-840	4	20	analysis	analysis	NOUN
ertr-840	4	21	)	)	PUNCT
ertr-840	4	22	package	package	NOUN
ertr-840	4	23	of	of	ADP
ertr-840	4	24	r	r	NOUN
ertr-840	4	25	software	software	NOUN
ertr-840	4	26	to	to	PART
ertr-840	4	27	explore	explore	VERB
ertr-840	4	28	positive	positive	ADJ
ertr-840	4	29	and	and	CCONJ
ertr-840	4	30	negative	negative	ADJ
ertr-840	4	31	ereviews	ereview	NOUN
ertr-840	4	32	and	and	CCONJ
ertr-840	4	33	evolve	evolve	VERB
ertr-840	4	34	the	the	DET
ertr-840	4	35	top	top	NOUN
ertr-840	4	36	discussed	discuss	VERB
ertr-840	4	37	themes	theme	NOUN
ertr-840	4	38	of	of	ADP
ertr-840	4	39	the	the	DET
ertr-840	4	40	e	e	NOUN
ertr-840	4	41	-	-	NOUN
ertr-840	4	42	reviews	review	NOUN
ertr-840	4	43	.	.	PUNCT
ertr-840	5	1	the	the	DET
ertr-840	5	2	results	result	NOUN
ertr-840	5	3	revealed	reveal	VERB
ertr-840	5	4	the	the	DET
ertr-840	5	5	categorization	categorization	NOUN
ertr-840	5	6	of	of	ADP
ertr-840	5	7	e	e	NOUN
ertr-840	5	8	-	-	NOUN
ertr-840	5	9	reviews	review	NOUN
ertr-840	5	10	into	into	ADP
ertr-840	5	11	positive	positive	ADJ
ertr-840	5	12	and	and	CCONJ
ertr-840	5	13	negative	negative	ADJ
ertr-840	5	14	categories	category	NOUN
ertr-840	5	15	and	and	CCONJ
ertr-840	5	16	highlighted	highlight	VERB
ertr-840	5	17	the	the	DET
ertr-840	5	18	major	major	ADJ
ertr-840	5	19	aspects	aspect	NOUN
ertr-840	5	20	of	of	ADP
ertr-840	5	21	these	these	DET
ertr-840	5	22	e	e	NOUN
ertr-840	5	23	-	-	NOUN
ertr-840	5	24	reviews	review	NOUN
ertr-840	5	25	to	to	PART
ertr-840	5	26	be	be	AUX
ertr-840	5	27	addressed	address	VERB
ertr-840	5	28	.	.	PUNCT
ertr-840	6	1	frequencies	frequency	NOUN
ertr-840	6	2	of	of	ADP
ertr-840	6	3	the	the	DET
ertr-840	6	4	top	top	ADV
ertr-840	6	5	-	-	PUNCT
ertr-840	6	6	used	use	VERB
ertr-840	6	7	words	word	NOUN
ertr-840	6	8	in	in	ADP
ertr-840	6	9	both	both	CCONJ
ertr-840	6	10	positive	positive	ADJ
ertr-840	6	11	and	and	CCONJ
ertr-840	6	12	negative	negative	ADJ
ertr-840	6	13	e	e	NOUN
ertr-840	6	14	-	-	NOUN
ertr-840	6	15	reviews	review	NOUN
ertr-840	6	16	have	have	AUX
ertr-840	6	17	been	be	AUX
ertr-840	6	18	evaluated	evaluate	VERB
ertr-840	6	19	.	.	PUNCT
ertr-840	7	1	top	top	ADJ
ertr-840	7	2	themes	theme	NOUN
ertr-840	7	3	discussed	discuss	VERB
ertr-840	7	4	in	in	ADP
ertr-840	7	5	the	the	DET
ertr-840	7	6	e	e	NOUN
ertr-840	7	7	-	-	NOUN
ertr-840	7	8	reviews	review	NOUN
ertr-840	7	9	have	have	AUX
ertr-840	7	10	also	also	ADV
ertr-840	7	11	been	be	AUX
ertr-840	7	12	identified	identify	VERB
ertr-840	7	13	to	to	PART
ertr-840	7	14	provide	provide	VERB
ertr-840	7	15	significant	significant	ADJ
ertr-840	7	16	insights	insight	NOUN
ertr-840	7	17	into	into	ADP
ertr-840	7	18	the	the	DET
ertr-840	7	19	hotel	hotel	NOUN
ertr-840	7	20	industry	industry	NOUN
ertr-840	7	21	.	.	PUNCT
ertr-840	8	1	the	the	DET
ertr-840	8	2	study	study	NOUN
ertr-840	8	3	encapsulates	encapsulate	VERB
ertr-840	8	4	e	e	NOUN
ertr-840	8	5	-	-	NOUN
ertr-840	8	6	reviews	review	NOUN
ertr-840	8	7	given	give	VERB
ertr-840	8	8	by	by	ADP
ertr-840	8	9	those	those	DET
ertr-840	8	10	tourists	tourist	NOUN
ertr-840	8	11	who	who	PRON
ertr-840	8	12	particularly	particularly	ADV
ertr-840	8	13	stayed	stay	VERB
ertr-840	8	14	in	in	ADP
ertr-840	8	15	mid	mid	ADJ
ertr-840	8	16	-	-	ADJ
ertr-840	8	17	segment	segment	ADJ
ertr-840	8	18	hotels	hotel	NOUN
ertr-840	8	19	.	.	PUNCT
ertr-840	9	1	the	the	DET
ertr-840	9	2	data	datum	NOUN
ertr-840	9	3	was	be	AUX
ertr-840	9	4	collected	collect	VERB
ertr-840	9	5	from	from	ADP
ertr-840	9	6	one	one	NUM
ertr-840	9	7	travel	travel	NOUN
ertr-840	9	8	portal	portal	ADJ
ertr-840	9	9	site	site	NOUN
ertr-840	9	10	trip	trip	NOUN
ertr-840	9	11	advisor.com	advisor.com	X
ertr-840	9	12	for	for	ADP
ertr-840	9	13	a	a	DET
ertr-840	9	14	relatively	relatively	ADV
ertr-840	9	15	short	short	ADJ
ertr-840	9	16	period	period	NOUN
ertr-840	9	17	.	.	PUNCT
ertr-840	10	1	further	further	ADJ
ertr-840	10	2	studies	study	NOUN
ertr-840	10	3	should	should	AUX
ertr-840	10	4	include	include	VERB
ertr-840	10	5	more	more	ADJ
ertr-840	10	6	data	datum	NOUN
ertr-840	10	7	by	by	ADP
ertr-840	10	8	incorporating	incorporate	VERB
ertr-840	10	9	the	the	DET
ertr-840	10	10	other	other	ADJ
ertr-840	10	11	hotel	hotel	NOUN
ertr-840	10	12	categories	category	NOUN
ertr-840	10	13	.	.	PUNCT
ertr-840	11	1	the	the	DET
ertr-840	11	2	study	study	NOUN
ertr-840	11	3	reveals	reveal	VERB
ertr-840	11	4	some	some	DET
ertr-840	11	5	significant	significant	ADJ
ertr-840	11	6	insights	insight	NOUN
ertr-840	11	7	for	for	ADP
ertr-840	11	8	mid	mid	ADJ
ertr-840	11	9	-	-	ADJ
ertr-840	11	10	segment	segment	ADJ
ertr-840	11	11	hotel	hotel	NOUN
ertr-840	11	12	management	management	NOUN
ertr-840	11	13	at	at	ADP
ertr-840	11	14	the	the	DET
ertr-840	11	15	hill	hill	NOUN
ertr-840	11	16	station	station	NOUN
ertr-840	11	17	of	of	ADP
ertr-840	11	18	mussoorie	mussoorie	PROPN
ertr-840	11	19	to	to	PART
ertr-840	11	20	attract	attract	VERB
ertr-840	11	21	and	and	CCONJ
ertr-840	11	22	improve	improve	VERB
ertr-840	11	23	the	the	DET
ertr-840	11	24	tourist	tourist	NOUN
ertr-840	11	25	inflow	inflow	NOUN
ertr-840	11	26	.	.	PUNCT
ertr-840	12	1	keywords	keyword	NOUN
ertr-840	12	2	:	:	PUNCT
ertr-840	13	1	e	e	X
ertr-840	13	2	-	-	NOUN
ertr-840	13	3	reviews	review	NOUN
ertr-840	13	4	,	,	PUNCT
ertr-840	13	5	qualitative	qualitative	ADJ
ertr-840	13	6	analysis	analysis	NOUN
ertr-840	13	7	,	,	PUNCT
ertr-840	13	8	trip	trip	NOUN
ertr-840	13	9	advisor	advisor	NOUN
ertr-840	13	10	,	,	PUNCT
ertr-840	13	11	mid	mid	ADJ
ertr-840	13	12	-	-	ADJ
ertr-840	13	13	segment	segment	ADJ
ertr-840	13	14	hotel	hotel	NOUN
ertr-840	13	15	,	,	PUNCT
ertr-840	13	16	mussoorie	mussoorie	NOUN
ertr-840	13	17	,	,	PUNCT
ertr-840	13	18	r	r	NOUN
ertr-840	13	19	software	software	PROPN
ertr-840	13	20	dr	dr	PROPN
ertr-840	13	21	.	.	PROPN
ertr-840	13	22	amit	amit	PROPN
ertr-840	13	23	tariyal	tariyal	ADJ
ertr-840	13	24	assistant	assistant	NOUN
ertr-840	13	25	professor	professor	NOUN
ertr-840	13	26	of	of	ADP
ertr-840	13	27	hospitality	hospitality	NOUN
ertr-840	13	28	and	and	CCONJ
ertr-840	13	29	tourism	tourism	NOUN
ertr-840	13	30	ims	ims	PROPN
ertr-840	13	31	unison	unison	PROPN
ertr-840	13	32	university	university	PROPN
ertr-840	13	33	dehradun	dehradun	PROPN
ertr-840	13	34	,	,	PUNCT
ertr-840	13	35	uttarakhand	uttarakhand	PROPN
ertr-840	13	36	,	,	PUNCT
ertr-840	13	37	india	india	PROPN
ertr-840	13	38	phone	phone	NOUN
ertr-840	13	39	:	:	PUNCT
ertr-840	13	40	+91	+91	NOUN
ertr-840	13	41	9548593380	9548593380	NUM
ertr-840	13	42	email	email	NOUN
ertr-840	13	43	:	:	PUNCT
ertr-840	13	44	amittariyal1980@gmail.com	amittariyal1980@gmail.com	PROPN
ertr-840	14	1	dr	dr	PROPN
ertr-840	14	2	.	.	PROPN
ertr-840	14	3	shalini	shalini	PROPN
ertr-840	14	4	singh	singh	PROPN
ertr-840	14	5	assistant	assistant	NOUN
ertr-840	14	6	professor	professor	NOUN
ertr-840	14	7	of	of	ADP
ertr-840	14	8	marketing	marketing	PROPN
ertr-840	14	9	university	university	PROPN
ertr-840	14	10	of	of	ADP
ertr-840	14	11	petroleum	petroleum	NOUN
ertr-840	14	12	and	and	CCONJ
ertr-840	14	13	energy	energy	NOUN
ertr-840	14	14	studies	study	NOUN
ertr-840	14	15	dehradun	dehradun	PROPN
ertr-840	14	16	,	,	PUNCT
ertr-840	14	17	uttarakhand	uttarakhand	PROPN
ertr-840	14	18	,	,	PUNCT
ertr-840	14	19	india	india	PROPN
ertr-840	14	20	phone	phone	NOUN
ertr-840	14	21	:	:	PUNCT
ertr-840	14	22	+91	+91	NOUN
ertr-840	14	23	9634885852	9634885852	NUM
ertr-840	14	24	email	email	NOUN
ertr-840	14	25	:	:	PUNCT
ertr-840	14	26	singh.shalini2@gmail.com	singh.shalini2@gmail.com	X
ertr-840	15	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-840	15	2	mailto:amittariyal1980@gmail.com	mailto:amittariyal1980@gmail.com	X
ertr-840	16	1	e	e	NOUN
ertr-840	16	2	-	-	NOUN
ertr-840	16	3	review	review	NOUN
ertr-840	16	4	of	of	ADP
ertr-840	16	5	tourism	tourism	NOUN
ertr-840	16	6	research	research	NOUN
ertr-840	16	7	(	(	PUNCT
ertr-840	16	8	ertr	ertr	NOUN
ertr-840	16	9	)	)	PUNCT
ertr-840	16	10	,	,	PUNCT
ertr-840	16	11	vol	vol	NOUN
ertr-840	16	12	.	.	PROPN
ertr-840	16	13	19	19	NUM
ertr-840	16	14	,	,	PUNCT
ertr-840	16	15	no	no	INTJ
ertr-840	16	16	.	.	NOUN
ertr-840	16	17	2	2	NUM
ertr-840	16	18	,	,	PUNCT
ertr-840	16	19	2022	2022	NUM
ertr-840	16	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	16	21	215	215	NUM
ertr-840	16	22	dr	dr	PROPN
ertr-840	16	23	.	.	PROPN
ertr-840	16	24	swati	swati	PROPN
ertr-840	16	25	bisht	bisht	PROPN
ertr-840	16	26	professor	professor	NOUN
ertr-840	16	27	of	of	ADP
ertr-840	16	28	marketing	marketing	NOUN
ertr-840	16	29	ims	ims	PROPN
ertr-840	16	30	unison	unison	PROPN
ertr-840	16	31	university	university	PROPN
ertr-840	16	32	dehradun	dehradun	PROPN
ertr-840	16	33	,	,	PUNCT
ertr-840	16	34	uttarakhand	uttarakhand	PROPN
ertr-840	16	35	,	,	PUNCT
ertr-840	16	36	india	india	PROPN
ertr-840	16	37	phone	phone	NOUN
ertr-840	16	38	:	:	PUNCT
ertr-840	16	39	+91	+91	NOUN
ertr-840	16	40	8449676548	8449676548	NUM
ertr-840	16	41	email	email	NOUN
ertr-840	16	42	:	:	PUNCT
ertr-840	16	43	swatibisht@gmail.com	swatibisht@gmail.com	PROPN
ertr-840	16	44	amit	amit	PROPN
ertr-840	16	45	tariyal	tariyal	PROPN
ertr-840	16	46	is	be	AUX
ertr-840	16	47	working	work	VERB
ertr-840	16	48	as	as	ADP
ertr-840	16	49	an	an	DET
ertr-840	16	50	assistant	assistant	NOUN
ertr-840	16	51	professor	professor	NOUN
ertr-840	16	52	(	(	PUNCT
ertr-840	16	53	senior	senior	ADJ
ertr-840	16	54	scale	scale	NOUN
ertr-840	16	55	)	)	PUNCT
ertr-840	16	56	at	at	ADP
ertr-840	16	57	the	the	DET
ertr-840	16	58	school	school	NOUN
ertr-840	16	59	of	of	ADP
ertr-840	16	60	hospitality	hospitality	NOUN
ertr-840	16	61	management	management	NOUN
ertr-840	16	62	,	,	PUNCT
ertr-840	16	63	ims	ims	PROPN
ertr-840	16	64	unison	unison	PROPN
ertr-840	16	65	university	university	PROPN
ertr-840	16	66	,	,	PUNCT
ertr-840	16	67	dehradun	dehradun	PROPN
ertr-840	16	68	,	,	PUNCT
ertr-840	16	69	uttarakhand	uttarakhand	PROPN
ertr-840	16	70	,	,	PUNCT
ertr-840	16	71	india	india	PROPN
ertr-840	16	72	.	.	PUNCT
ertr-840	17	1	he	he	PRON
ertr-840	17	2	completed	complete	VERB
ertr-840	17	3	his	his	PRON
ertr-840	17	4	management	management	NOUN
ertr-840	17	5	doctorate	doctorate	NOUN
ertr-840	17	6	in	in	ADP
ertr-840	17	7	2022	2022	NUM
ertr-840	17	8	from	from	ADP
ertr-840	17	9	ims	ims	PROPN
ertr-840	17	10	unison	unison	PROPN
ertr-840	17	11	university	university	PROPN
ertr-840	17	12	and	and	CCONJ
ertr-840	17	13	qualified	qualified	ADJ
ertr-840	17	14	ugc	ugc	PROPN
ertr-840	17	15	net	net	NOUN
ertr-840	17	16	in	in	ADP
ertr-840	17	17	tourism	tourism	NOUN
ertr-840	17	18	administration	administration	NOUN
ertr-840	17	19	and	and	CCONJ
ertr-840	17	20	management	management	NOUN
ertr-840	17	21	.	.	PUNCT
ertr-840	18	1	dr	dr	PROPN
ertr-840	18	2	.	.	PROPN
ertr-840	18	3	tariyal	tariyal	PROPN
ertr-840	18	4	has	have	AUX
ertr-840	18	5	published	publish	VERB
ertr-840	18	6	multiple	multiple	ADJ
ertr-840	18	7	research	research	NOUN
ertr-840	18	8	papers	paper	NOUN
ertr-840	18	9	in	in	ADP
ertr-840	18	10	abdc	abdc	PROPN
ertr-840	18	11	and	and	CCONJ
ertr-840	18	12	scopus	scopus	NOUN
ertr-840	18	13	-	-	PUNCT
ertr-840	18	14	indexed	index	VERB
ertr-840	18	15	journals	journal	NOUN
ertr-840	18	16	.	.	PUNCT
ertr-840	19	1	his	his	PRON
ertr-840	19	2	research	research	NOUN
ertr-840	19	3	interests	interest	NOUN
ertr-840	19	4	include	include	VERB
ertr-840	19	5	wellness	wellness	NOUN
ertr-840	19	6	tourism	tourism	NOUN
ertr-840	19	7	,	,	PUNCT
ertr-840	19	8	hospitality	hospitality	NOUN
ertr-840	19	9	,	,	PUNCT
ertr-840	19	10	consumer	consumer	NOUN
ertr-840	19	11	behavior	behavior	NOUN
ertr-840	19	12	,	,	PUNCT
ertr-840	19	13	and	and	CCONJ
ertr-840	19	14	service	service	NOUN
ertr-840	19	15	marketing	marketing	NOUN
ertr-840	19	16	.	.	PUNCT
ertr-840	20	1	shalini	shalini	PROPN
ertr-840	20	2	singh	singh	PROPN
ertr-840	20	3	is	be	AUX
ertr-840	20	4	working	work	VERB
ertr-840	20	5	as	as	ADP
ertr-840	20	6	an	an	DET
ertr-840	20	7	assistant	assistant	ADJ
ertr-840	20	8	professor	professor	NOUN
ertr-840	20	9	(	(	PUNCT
ertr-840	20	10	selection	selection	NOUN
ertr-840	20	11	grade	grade	NOUN
ertr-840	20	12	)	)	PUNCT
ertr-840	20	13	at	at	ADP
ertr-840	20	14	the	the	DET
ertr-840	20	15	school	school	NOUN
ertr-840	20	16	of	of	ADP
ertr-840	20	17	business	business	NOUN
ertr-840	20	18	,	,	PUNCT
ertr-840	20	19	university	university	NOUN
ertr-840	20	20	of	of	ADP
ertr-840	20	21	petroleum	petroleum	NOUN
ertr-840	20	22	and	and	CCONJ
ertr-840	20	23	energy	energy	NOUN
ertr-840	20	24	studies	study	NOUN
ertr-840	20	25	,	,	PUNCT
ertr-840	20	26	dehradun	dehradun	PROPN
ertr-840	20	27	,	,	PUNCT
ertr-840	20	28	uttarakhand	uttarakhand	PROPN
ertr-840	20	29	,	,	PUNCT
ertr-840	20	30	india	india	PROPN
ertr-840	20	31	.	.	PUNCT
ertr-840	21	1	she	she	PRON
ertr-840	21	2	was	be	AUX
ertr-840	21	3	awarded	award	VERB
ertr-840	21	4	a	a	DET
ertr-840	21	5	ph.d	ph.d	PROPN
ertr-840	21	6	.	.	PUNCT
ertr-840	21	7	degree	degree	NOUN
ertr-840	21	8	in	in	ADP
ertr-840	21	9	2018	2018	NUM
ertr-840	21	10	from	from	ADP
ertr-840	21	11	dit	dit	PROPN
ertr-840	21	12	university	university	NOUN
ertr-840	21	13	.	.	PUNCT
ertr-840	22	1	she	she	PRON
ertr-840	22	2	did	do	VERB
ertr-840	22	3	mba	mba	NOUN
ertr-840	22	4	in	in	ADP
ertr-840	22	5	international	international	ADJ
ertr-840	22	6	business	business	NOUN
ertr-840	22	7	&	&	CCONJ
ertr-840	22	8	marketing	marketing	NOUN
ertr-840	22	9	;	;	PUNCT
ertr-840	22	10	and	and	CCONJ
ertr-840	22	11	has	have	AUX
ertr-840	22	12	qualified	qualify	VERB
ertr-840	22	13	for	for	ADP
ertr-840	22	14	ugc	ugc	PROPN
ertr-840	22	15	net	net	NOUN
ertr-840	22	16	in	in	ADP
ertr-840	22	17	management	management	NOUN
ertr-840	22	18	.	.	PUNCT
ertr-840	23	1	she	she	PRON
ertr-840	23	2	has	have	VERB
ertr-840	23	3	a	a	DET
ertr-840	23	4	total	total	NOUN
ertr-840	23	5	of	of	ADP
ertr-840	23	6	12	12	NUM
ertr-840	23	7	years	year	NOUN
ertr-840	23	8	of	of	ADP
ertr-840	23	9	working	work	VERB
ertr-840	23	10	experience	experience	NOUN
ertr-840	23	11	.	.	PUNCT
ertr-840	24	1	her	her	PRON
ertr-840	24	2	papers	paper	NOUN
ertr-840	24	3	are	be	AUX
ertr-840	24	4	published	publish	VERB
ertr-840	24	5	in	in	ADP
ertr-840	24	6	reputed	reputed	ADJ
ertr-840	24	7	abdc	abdc	PROPN
ertr-840	24	8	,	,	PUNCT
ertr-840	24	9	wos	wos	NOUN
ertr-840	24	10	,	,	PUNCT
ertr-840	24	11	and	and	CCONJ
ertr-840	24	12	scopus	scopus	NOUN
ertr-840	24	13	-	-	PUNCT
ertr-840	24	14	indexed	index	VERB
ertr-840	24	15	journals	journal	NOUN
ertr-840	24	16	.	.	PUNCT
ertr-840	25	1	her	her	PRON
ertr-840	25	2	research	research	NOUN
ertr-840	25	3	areas	area	NOUN
ertr-840	25	4	are	be	AUX
ertr-840	25	5	e	e	ADJ
ertr-840	25	6	-	-	ADJ
ertr-840	25	7	impulse	impulse	ADJ
ertr-840	25	8	buying	buying	NOUN
ertr-840	25	9	,	,	PUNCT
ertr-840	25	10	cross	cross	ADJ
ertr-840	25	11	-	-	ADJ
ertr-840	25	12	cultural	cultural	ADJ
ertr-840	25	13	analysis	analysis	NOUN
ertr-840	25	14	,	,	PUNCT
ertr-840	25	15	and	and	CCONJ
ertr-840	25	16	tourism	tourism	NOUN
ertr-840	25	17	.	.	PUNCT
ertr-840	26	1	swati	swati	PROPN
ertr-840	26	2	bisht	bisht	PROPN
ertr-840	26	3	is	be	AUX
ertr-840	26	4	a	a	DET
ertr-840	26	5	professor	professor	NOUN
ertr-840	26	6	in	in	ADP
ertr-840	26	7	the	the	DET
ertr-840	26	8	school	school	NOUN
ertr-840	26	9	of	of	ADP
ertr-840	26	10	management	management	NOUN
ertr-840	26	11	at	at	ADP
ertr-840	26	12	ims	ims	PROPN
ertr-840	26	13	unison	unison	PROPN
ertr-840	26	14	university	university	PROPN
ertr-840	26	15	,	,	PUNCT
ertr-840	26	16	dehradun	dehradun	PROPN
ertr-840	26	17	,	,	PUNCT
ertr-840	26	18	india	india	PROPN
ertr-840	26	19	.	.	PUNCT
ertr-840	27	1	she	she	PRON
ertr-840	27	2	has	have	AUX
ertr-840	27	3	published	publish	VERB
ertr-840	27	4	over	over	ADP
ertr-840	27	5	20	20	NUM
ertr-840	27	6	research	research	NOUN
ertr-840	27	7	papers	paper	NOUN
ertr-840	27	8	in	in	ADP
ertr-840	27	9	peer	peer	NOUN
ertr-840	27	10	-	-	PUNCT
ertr-840	27	11	reviewed	review	VERB
ertr-840	27	12	national	national	ADJ
ertr-840	27	13	and	and	CCONJ
ertr-840	27	14	international	international	ADJ
ertr-840	27	15	journals	journal	NOUN
ertr-840	27	16	indexed	index	VERB
ertr-840	27	17	in	in	ADP
ertr-840	27	18	scopus	scopus	PROPN
ertr-840	27	19	,	,	PUNCT
ertr-840	27	20	thomson	thomson	PROPN
ertr-840	27	21	reuters	reuters	PROPN
ertr-840	27	22	,	,	PUNCT
ertr-840	27	23	abdc	abdc	PROPN
ertr-840	27	24	(	(	PUNCT
ertr-840	27	25	australian	australian	ADJ
ertr-840	27	26	business	business	NOUN
ertr-840	27	27	deans	deans	PROPN
ertr-840	27	28	council	council	PROPN
ertr-840	27	29	)	)	PUNCT
ertr-840	27	30	,	,	PUNCT
ertr-840	27	31	proquest	proquest	PROPN
ertr-840	27	32	,	,	PUNCT
ertr-840	27	33	and	and	CCONJ
ertr-840	27	34	ugc	ugc	PROPN
ertr-840	27	35	care	care	NOUN
ertr-840	27	36	.	.	PUNCT
ertr-840	28	1	her	her	PRON
ertr-840	28	2	research	research	NOUN
ertr-840	28	3	interests	interest	NOUN
ertr-840	28	4	include	include	VERB
ertr-840	28	5	spa	spa	NOUN
ertr-840	28	6	tourism	tourism	NOUN
ertr-840	28	7	,	,	PUNCT
ertr-840	28	8	service	service	NOUN
ertr-840	28	9	marketing	marketing	NOUN
ertr-840	28	10	,	,	PUNCT
ertr-840	28	11	and	and	CCONJ
ertr-840	28	12	consumer	consumer	NOUN
ertr-840	28	13	behavior	behavior	NOUN
ertr-840	28	14	.	.	PUNCT
ertr-840	29	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	29	2	mailto:swatibisht@gmail.com	mailto:swatibisht@gmail.com	X
ertr-840	30	1	e	e	NOUN
ertr-840	30	2	-	-	NOUN
ertr-840	30	3	review	review	NOUN
ertr-840	30	4	of	of	ADP
ertr-840	30	5	tourism	tourism	NOUN
ertr-840	30	6	research	research	NOUN
ertr-840	30	7	(	(	PUNCT
ertr-840	30	8	ertr	ertr	NOUN
ertr-840	30	9	)	)	PUNCT
ertr-840	30	10	,	,	PUNCT
ertr-840	30	11	vol	vol	NOUN
ertr-840	30	12	.	.	PROPN
ertr-840	30	13	19	19	NUM
ertr-840	30	14	,	,	PUNCT
ertr-840	30	15	no	no	INTJ
ertr-840	30	16	.	.	NOUN
ertr-840	30	17	2	2	NUM
ertr-840	30	18	,	,	PUNCT
ertr-840	30	19	2022	2022	NUM
ertr-840	30	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	30	21	216	216	NUM
ertr-840	30	22	introduction	introduction	NOUN
ertr-840	30	23	the	the	DET
ertr-840	30	24	tourism	tourism	NOUN
ertr-840	30	25	sector	sector	NOUN
ertr-840	30	26	is	be	AUX
ertr-840	30	27	an	an	DET
ertr-840	30	28	evergreen	evergreen	NOUN
ertr-840	30	29	sector	sector	NOUN
ertr-840	30	30	that	that	PRON
ertr-840	30	31	contributes	contribute	VERB
ertr-840	30	32	significantly	significantly	ADV
ertr-840	30	33	to	to	ADP
ertr-840	30	34	generating	generate	VERB
ertr-840	30	35	employment	employment	NOUN
ertr-840	30	36	and	and	CCONJ
ertr-840	30	37	adds	add	VERB
ertr-840	30	38	to	to	ADP
ertr-840	30	39	the	the	DET
ertr-840	30	40	growth	growth	NOUN
ertr-840	30	41	of	of	ADP
ertr-840	30	42	economies	economy	NOUN
ertr-840	30	43	globally	globally	ADV
ertr-840	30	44	.	.	PUNCT
ertr-840	31	1	travel	travel	VERB
ertr-840	31	2	to	to	ADP
ertr-840	31	3	popular	popular	ADJ
ertr-840	31	4	destinations	destination	NOUN
ertr-840	31	5	has	have	AUX
ertr-840	31	6	off	off	ADV
ertr-840	31	7	-	-	PUNCT
ertr-840	31	8	late	late	ADV
ertr-840	31	9	become	become	VERB
ertr-840	31	10	popular	popular	ADJ
ertr-840	31	11	with	with	ADP
ertr-840	31	12	people	people	NOUN
ertr-840	31	13	from	from	ADP
ertr-840	31	14	all	all	DET
ertr-840	31	15	generations	generation	NOUN
ertr-840	31	16	.	.	PUNCT
ertr-840	32	1	it	it	PRON
ertr-840	32	2	has	have	AUX
ertr-840	32	3	been	be	AUX
ertr-840	32	4	observed	observe	VERB
ertr-840	32	5	that	that	SCONJ
ertr-840	32	6	searching	search	VERB
ertr-840	32	7	for	for	ADP
ertr-840	32	8	information	information	NOUN
ertr-840	32	9	related	relate	VERB
ertr-840	32	10	to	to	ADP
ertr-840	32	11	travel	travel	NOUN
ertr-840	32	12	is	be	AUX
ertr-840	32	13	one	one	NUM
ertr-840	32	14	of	of	ADP
ertr-840	32	15	the	the	DET
ertr-840	32	16	most	most	ADV
ertr-840	32	17	popular	popular	ADJ
ertr-840	32	18	online	online	ADJ
ertr-840	32	19	activities	activity	NOUN
ertr-840	32	20	(	(	PUNCT
ertr-840	32	21	forrester	forrester	PROPN
ertr-840	32	22	,	,	PUNCT
ertr-840	32	23	2006a	2006a	NUM
ertr-840	32	24	)	)	PUNCT
ertr-840	32	25	.	.	PUNCT
ertr-840	33	1	internet	internet	NOUN
ertr-840	33	2	mediates	mediate	NOUN
ertr-840	33	3	varied	varied	ADJ
ertr-840	33	4	tourism	tourism	NOUN
ertr-840	33	5	-	-	PUNCT
ertr-840	33	6	related	relate	VERB
ertr-840	33	7	experiences	experience	NOUN
ertr-840	33	8	as	as	SCONJ
ertr-840	33	9	tourists	tourist	NOUN
ertr-840	33	10	use	use	VERB
ertr-840	33	11	social	social	ADJ
ertr-840	33	12	media	medium	NOUN
ertr-840	33	13	sites	site	NOUN
ertr-840	33	14	to	to	PART
ertr-840	33	15	portray	portray	VERB
ertr-840	33	16	,	,	PUNCT
ertr-840	33	17	reconstruct	reconstruct	VERB
ertr-840	33	18	and	and	CCONJ
ertr-840	33	19	relive	relive	VERB
ertr-840	33	20	their	their	PRON
ertr-840	33	21	trips	trip	NOUN
ertr-840	33	22	(	(	PUNCT
ertr-840	33	23	tussyadiah	tussyadiah	PROPN
ertr-840	33	24	&	&	CCONJ
ertr-840	33	25	fesenmaier	fesenmaier	PROPN
ertr-840	33	26	,	,	PUNCT
ertr-840	33	27	2009	2009	NUM
ertr-840	33	28	)	)	PUNCT
ertr-840	33	29	.	.	PUNCT
ertr-840	34	1	an	an	DET
ertr-840	34	2	interesting	interesting	ADJ
ertr-840	34	3	study	study	NOUN
ertr-840	34	4	(	(	PUNCT
ertr-840	34	5	xiang	xiang	PROPN
ertr-840	34	6	et	et	PROPN
ertr-840	34	7	al	al	PROPN
ertr-840	34	8	.	.	PROPN
ertr-840	34	9	,	,	PUNCT
ertr-840	34	10	2008	2008	NUM
ertr-840	34	11	)	)	PUNCT
ertr-840	34	12	identified	identify	VERB
ertr-840	34	13	the	the	DET
ertr-840	34	14	importance	importance	NOUN
ertr-840	34	15	of	of	ADP
ertr-840	34	16	understanding	understand	VERB
ertr-840	34	17	the	the	DET
ertr-840	34	18	structure	structure	NOUN
ertr-840	34	19	and	and	CCONJ
ertr-840	34	20	representation	representation	NOUN
ertr-840	34	21	of	of	ADP
ertr-840	34	22	the	the	DET
ertr-840	34	23	online	online	ADJ
ertr-840	34	24	tourism	tourism	NOUN
ertr-840	34	25	domain	domain	NOUN
ertr-840	34	26	to	to	PART
ertr-840	34	27	implement	implement	VERB
ertr-840	34	28	successful	successful	ADJ
ertr-840	34	29	marketing	marketing	NOUN
ertr-840	34	30	campaigns	campaign	NOUN
ertr-840	34	31	.	.	PUNCT
ertr-840	35	1	pan	pan	NOUN
ertr-840	35	2	et	et	PROPN
ertr-840	35	3	al	al	PROPN
ertr-840	35	4	.	.	PROPN
ertr-840	35	5	,	,	PUNCT
ertr-840	35	6	in	in	ADP
ertr-840	35	7	2007	2007	NUM
ertr-840	35	8	,	,	PUNCT
ertr-840	35	9	identified	identify	VERB
ertr-840	35	10	in	in	ADP
ertr-840	35	11	their	their	PRON
ertr-840	35	12	study	study	NOUN
ertr-840	35	13	that	that	SCONJ
ertr-840	35	14	user	user	NOUN
ertr-840	35	15	-	-	PUNCT
ertr-840	35	16	generated	generate	VERB
ertr-840	35	17	reviews	review	NOUN
ertr-840	35	18	expressed	express	VERB
ertr-840	35	19	online	online	ADV
ertr-840	35	20	are	be	AUX
ertr-840	35	21	an	an	DET
ertr-840	35	22	important	important	ADJ
ertr-840	35	23	source	source	NOUN
ertr-840	35	24	of	of	ADP
ertr-840	35	25	information	information	NOUN
ertr-840	35	26	for	for	ADP
ertr-840	35	27	travelers	traveler	NOUN
ertr-840	35	28	.	.	PUNCT
ertr-840	36	1	experience	experience	NOUN
ertr-840	36	2	speaks	speak	VERB
ertr-840	36	3	louder	louder	ADV
ertr-840	36	4	than	than	ADP
ertr-840	36	5	words	word	NOUN
ertr-840	36	6	,	,	PUNCT
ertr-840	36	7	and	and	CCONJ
ertr-840	36	8	undoubtedly	undoubtedly	ADV
ertr-840	36	9	a	a	DET
ertr-840	36	10	view	view	NOUN
ertr-840	36	11	suggested	suggest	VERB
ertr-840	36	12	by	by	ADP
ertr-840	36	13	a	a	DET
ertr-840	36	14	customer	customer	NOUN
ertr-840	36	15	post	post	NOUN
ertr-840	36	16	experience	experience	NOUN
ertr-840	36	17	is	be	AUX
ertr-840	36	18	bound	bind	VERB
ertr-840	36	19	to	to	PART
ertr-840	36	20	make	make	VERB
ertr-840	36	21	a	a	DET
ertr-840	36	22	bigger	big	ADJ
ertr-840	36	23	impact	impact	NOUN
ertr-840	36	24	on	on	ADP
ertr-840	36	25	other	other	ADJ
ertr-840	36	26	potential	potential	ADJ
ertr-840	36	27	customers	customer	NOUN
ertr-840	36	28	.	.	PUNCT
ertr-840	37	1	gretzel	gretzel	ADJ
ertr-840	37	2	and	and	CCONJ
ertr-840	37	3	yoo	yoo	PROPN
ertr-840	37	4	,	,	PUNCT
ertr-840	37	5	in	in	ADP
ertr-840	37	6	2008	2008	NUM
ertr-840	37	7	,	,	PUNCT
ertr-840	37	8	identified	identify	VERB
ertr-840	37	9	that	that	SCONJ
ertr-840	37	10	travel	travel	NOUN
ertr-840	37	11	reviews	review	NOUN
ertr-840	37	12	are	be	AUX
ertr-840	37	13	broadly	broadly	ADV
ertr-840	37	14	perceived	perceive	VERB
ertr-840	37	15	to	to	AUX
ertr-840	37	16	most	most	ADV
ertr-840	37	17	likely	likely	ADV
ertr-840	37	18	provide	provide	VERB
ertr-840	37	19	information	information	NOUN
ertr-840	37	20	that	that	PRON
ertr-840	37	21	is	be	AUX
ertr-840	37	22	up	up	ADP
ertr-840	37	23	-	-	PUNCT
ertr-840	37	24	to	to	ADP
ertr-840	37	25	-	-	PUNCT
ertr-840	37	26	date	date	NOUN
ertr-840	37	27	,	,	PUNCT
ertr-840	37	28	enjoyable	enjoyable	ADJ
ertr-840	37	29	,	,	PUNCT
ertr-840	37	30	and	and	CCONJ
ertr-840	37	31	reliable	reliable	ADJ
ertr-840	37	32	compared	compare	VERB
ertr-840	37	33	to	to	ADP
ertr-840	37	34	any	any	DET
ertr-840	37	35	content	content	NOUN
ertr-840	37	36	that	that	PRON
ertr-840	37	37	travel	travel	NOUN
ertr-840	37	38	service	service	NOUN
ertr-840	37	39	suppliers	supplier	NOUN
ertr-840	37	40	post	post	NOUN
ertr-840	37	41	.	.	PUNCT
ertr-840	38	1	studies	study	NOUN
ertr-840	38	2	have	have	AUX
ertr-840	38	3	found	find	VERB
ertr-840	38	4	that	that	SCONJ
ertr-840	38	5	third	third	ADJ
ertr-840	38	6	-	-	PUNCT
ertr-840	38	7	party	party	NOUN
ertr-840	38	8	review	review	NOUN
ertr-840	38	9	sites	site	NOUN
ertr-840	38	10	such	such	ADJ
ertr-840	38	11	as	as	ADP
ertr-840	38	12	trip	trip	NOUN
ertr-840	38	13	advisor	advisor	NOUN
ertr-840	38	14	allow	allow	VERB
ertr-840	38	15	travelers	traveler	NOUN
ertr-840	38	16	to	to	PART
ertr-840	38	17	share	share	VERB
ertr-840	38	18	their	their	PRON
ertr-840	38	19	comments	comment	NOUN
ertr-840	38	20	on	on	ADP
ertr-840	38	21	products	product	NOUN
ertr-840	38	22	and	and	CCONJ
ertr-840	38	23	destinations	destination	NOUN
ertr-840	38	24	they	they	PRON
ertr-840	38	25	have	have	AUX
ertr-840	38	26	experienced	experience	VERB
ertr-840	38	27	,	,	PUNCT
ertr-840	38	28	and	and	CCONJ
ertr-840	38	29	consumergenerated	consumergenerate	VERB
ertr-840	38	30	online	online	ADJ
ertr-840	38	31	reviews	review	NOUN
ertr-840	38	32	now	now	ADV
ertr-840	38	33	regularly	regularly	ADV
ertr-840	38	34	inform	inform	VERB
ertr-840	38	35	and	and	CCONJ
ertr-840	38	36	influence	influence	VERB
ertr-840	38	37	individual	individual	ADJ
ertr-840	38	38	travel	travel	NOUN
ertr-840	38	39	purchase	purchase	NOUN
ertr-840	38	40	decisions	decision	NOUN
ertr-840	38	41	(	(	PUNCT
ertr-840	38	42	lu	lu	PROPN
ertr-840	38	43	&	&	CCONJ
ertr-840	38	44	stepchenka	stepchenka	PROPN
ertr-840	38	45	,	,	PUNCT
ertr-840	38	46	2012	2012	NUM
ertr-840	38	47	)	)	PUNCT
ertr-840	38	48	.	.	PUNCT
ertr-840	39	1	consumers	consumer	NOUN
ertr-840	39	2	often	often	ADV
ertr-840	39	3	consider	consider	VERB
ertr-840	39	4	reviews	review	NOUN
ertr-840	39	5	from	from	ADP
ertr-840	39	6	other	other	ADJ
ertr-840	39	7	consumers	consumer	NOUN
ertr-840	39	8	to	to	PART
ertr-840	39	9	be	be	AUX
ertr-840	39	10	relatively	relatively	ADV
ertr-840	39	11	more	more	ADV
ertr-840	39	12	trustworthy	trustworthy	ADJ
ertr-840	39	13	and	and	CCONJ
ertr-840	39	14	credible	credible	ADJ
ertr-840	39	15	than	than	ADP
ertr-840	39	16	the	the	DET
ertr-840	39	17	information	information	NOUN
ertr-840	39	18	provided	provide	VERB
ertr-840	39	19	and	and	CCONJ
ertr-840	39	20	shared	share	VERB
ertr-840	39	21	by	by	ADP
ertr-840	39	22	suppliers	supplier	NOUN
ertr-840	39	23	of	of	ADP
ertr-840	39	24	products	product	NOUN
ertr-840	39	25	and	and	CCONJ
ertr-840	39	26	services	service	NOUN
ertr-840	39	27	(	(	PUNCT
ertr-840	39	28	park	park	PROPN
ertr-840	39	29	,	,	PUNCT
ertr-840	39	30	lee	lee	PROPN
ertr-840	39	31	&	&	CCONJ
ertr-840	39	32	han	han	PROPN
ertr-840	39	33	,	,	PUNCT
ertr-840	39	34	2007	2007	NUM
ertr-840	39	35	)	)	PUNCT
ertr-840	39	36	.	.	PUNCT
ertr-840	40	1	according	accord	VERB
ertr-840	40	2	to	to	ADP
ertr-840	40	3	(	(	PUNCT
ertr-840	40	4	trip	trip	NOUN
ertr-840	40	5	advisor	advisor	NOUN
ertr-840	40	6	,	,	PUNCT
ertr-840	40	7	2013	2013	NUM
ertr-840	40	8	)	)	PUNCT
ertr-840	40	9	,	,	PUNCT
ertr-840	40	10	most	most	ADJ
ertr-840	40	11	(	(	PUNCT
ertr-840	40	12	93	93	NUM
ertr-840	40	13	%	%	NOUN
ertr-840	40	14	)	)	PUNCT
ertr-840	40	15	of	of	ADP
ertr-840	40	16	travelers	traveler	NOUN
ertr-840	40	17	indicate	indicate	VERB
ertr-840	40	18	that	that	SCONJ
ertr-840	40	19	other	other	ADJ
ertr-840	40	20	people	people	NOUN
ertr-840	40	21	’s	’s	PART
ertr-840	40	22	evaluations	evaluation	NOUN
ertr-840	40	23	on	on	ADP
ertr-840	40	24	travel	travel	NOUN
ertr-840	40	25	review	review	NOUN
ertr-840	40	26	websites	website	NOUN
ertr-840	40	27	influence	influence	VERB
ertr-840	40	28	their	their	PRON
ertr-840	40	29	travel	travel	NOUN
ertr-840	40	30	plans	plan	NOUN
ertr-840	40	31	.	.	PUNCT
ertr-840	41	1	e	e	X
ertr-840	41	2	-	-	NOUN
ertr-840	41	3	reviews	review	NOUN
ertr-840	41	4	can	can	AUX
ertr-840	41	5	be	be	AUX
ertr-840	41	6	defined	define	VERB
ertr-840	41	7	as	as	ADP
ertr-840	41	8	reviews	review	NOUN
ertr-840	41	9	shared	share	VERB
ertr-840	41	10	on	on	ADP
ertr-840	41	11	a	a	DET
ertr-840	41	12	given	give	VERB
ertr-840	41	13	online	online	ADJ
ertr-840	41	14	platform	platform	NOUN
ertr-840	41	15	.	.	PUNCT
ertr-840	42	1	e	e	X
ertr-840	42	2	-	-	NOUN
ertr-840	42	3	review	review	NOUN
ertr-840	42	4	is	be	AUX
ertr-840	42	5	often	often	ADV
ertr-840	42	6	synonymously	synonymously	ADV
ertr-840	42	7	used	use	VERB
ertr-840	42	8	with	with	ADP
ertr-840	42	9	e	e	NOUN
ertr-840	42	10	-	-	NOUN
ertr-840	42	11	wom	wom	NOUN
ertr-840	42	12	.	.	PUNCT
ertr-840	43	1	word	word	NOUN
ertr-840	43	2	of	of	ADP
ertr-840	43	3	mouth	mouth	NOUN
ertr-840	43	4	is	be	AUX
ertr-840	43	5	undoubtedly	undoubtedly	ADV
ertr-840	43	6	a	a	DET
ertr-840	43	7	powerful	powerful	ADJ
ertr-840	43	8	marketing	marketing	NOUN
ertr-840	43	9	tool	tool	NOUN
ertr-840	43	10	for	for	ADP
ertr-840	43	11	a	a	DET
ertr-840	43	12	given	give	VERB
ertr-840	43	13	business	business	NOUN
ertr-840	43	14	.	.	PUNCT
ertr-840	44	1	an	an	DET
ertr-840	44	2	electronic	electronic	ADJ
ertr-840	44	3	review	review	NOUN
ertr-840	44	4	where	where	SCONJ
ertr-840	44	5	a	a	DET
ertr-840	44	6	consumer	consumer	NOUN
ertr-840	44	7	shares	share	NOUN
ertr-840	44	8	a	a	DET
ertr-840	44	9	positive	positive	ADJ
ertr-840	44	10	experience	experience	NOUN
ertr-840	44	11	is	be	AUX
ertr-840	44	12	a	a	DET
ertr-840	44	13	positive	positive	ADJ
ertr-840	44	14	e	e	NOUN
ertr-840	44	15	-	-	NOUN
ertr-840	44	16	review	review	NOUN
ertr-840	44	17	,	,	PUNCT
ertr-840	44	18	and	and	CCONJ
ertr-840	44	19	an	an	DET
ertr-840	44	20	e	e	NOUN
ertr-840	44	21	-	-	NOUN
ertr-840	44	22	review	review	NOUN
ertr-840	44	23	by	by	ADP
ertr-840	44	24	a	a	DET
ertr-840	44	25	customer	customer	NOUN
ertr-840	44	26	that	that	PRON
ertr-840	44	27	expresses	express	VERB
ertr-840	44	28	a	a	DET
ertr-840	44	29	negative	negative	ADJ
ertr-840	44	30	experience	experience	NOUN
ertr-840	44	31	can	can	AUX
ertr-840	44	32	be	be	AUX
ertr-840	44	33	defined	define	VERB
ertr-840	44	34	as	as	ADP
ertr-840	44	35	a	a	DET
ertr-840	44	36	negative	negative	ADJ
ertr-840	44	37	e	e	NOUN
ertr-840	44	38	-	-	NOUN
ertr-840	44	39	review	review	NOUN
ertr-840	44	40	.	.	PUNCT
ertr-840	45	1	online	online	ADJ
ertr-840	45	2	customer	customer	NOUN
ertr-840	45	3	reviews	review	NOUN
ertr-840	45	4	are	be	AUX
ertr-840	45	5	a	a	DET
ertr-840	45	6	form	form	NOUN
ertr-840	45	7	of	of	ADP
ertr-840	45	8	ewom	ewom	NOUN
ertr-840	45	9	and	and	CCONJ
ertr-840	45	10	have	have	AUX
ertr-840	45	11	become	become	VERB
ertr-840	45	12	the	the	DET
ertr-840	45	13	most	most	ADV
ertr-840	45	14	important	important	ADJ
ertr-840	45	15	information	information	NOUN
ertr-840	45	16	source	source	NOUN
ertr-840	45	17	in	in	ADP
ertr-840	45	18	customers	customer	NOUN
ertr-840	45	19	’	’	PART
ertr-840	45	20	decision	decision	NOUN
ertr-840	45	21	-	-	PUNCT
ertr-840	45	22	making	making	NOUN
ertr-840	45	23	and	and	CCONJ
ertr-840	45	24	are	be	AUX
ertr-840	45	25	seen	see	VERB
ertr-840	45	26	to	to	PART
ertr-840	45	27	be	be	AUX
ertr-840	45	28	successfully	successfully	ADV
ertr-840	45	29	influencing	influence	VERB
ertr-840	45	30	consumer	consumer	NOUN
ertr-840	45	31	behaviour	behaviour	NOUN
ertr-840	45	32	compared	compare	VERB
ertr-840	45	33	to	to	ADP
ertr-840	45	34	any	any	DET
ertr-840	45	35	other	other	ADJ
ertr-840	45	36	form	form	NOUN
ertr-840	45	37	like	like	ADP
ertr-840	45	38	traditional	traditional	ADJ
ertr-840	45	39	marketing	marketing	NOUN
ertr-840	45	40	,	,	PUNCT
ertr-840	45	41	the	the	DET
ertr-840	45	42	information	information	NOUN
ertr-840	45	43	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-840	45	44	e	e	NOUN
ertr-840	45	45	-	-	NOUN
ertr-840	45	46	review	review	NOUN
ertr-840	45	47	of	of	ADP
ertr-840	45	48	tourism	tourism	NOUN
ertr-840	45	49	research	research	NOUN
ertr-840	45	50	(	(	PUNCT
ertr-840	45	51	ertr	ertr	NOUN
ertr-840	45	52	)	)	PUNCT
ertr-840	45	53	,	,	PUNCT
ertr-840	45	54	vol	vol	NOUN
ertr-840	45	55	.	.	PROPN
ertr-840	45	56	19	19	NUM
ertr-840	45	57	,	,	PUNCT
ertr-840	45	58	no	no	INTJ
ertr-840	45	59	.	.	NOUN
ertr-840	45	60	2	2	NUM
ertr-840	45	61	,	,	PUNCT
ertr-840	45	62	2022	2022	NUM
ertr-840	45	63	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	45	64	217	217	NUM
ertr-840	45	65	provided	provide	VERB
ertr-840	45	66	by	by	ADP
ertr-840	45	67	product	product	NOUN
ertr-840	45	68	providers	provider	NOUN
ertr-840	45	69	,	,	PUNCT
ertr-840	45	70	or	or	CCONJ
ertr-840	45	71	promotional	promotional	ADJ
ertr-840	45	72	messages	message	NOUN
ertr-840	45	73	of	of	ADP
ertr-840	45	74	third	third	ADJ
ertr-840	45	75	-	-	PUNCT
ertr-840	45	76	party	party	NOUN
ertr-840	45	77	websites	website	NOUN
ertr-840	45	78	(	(	PUNCT
ertr-840	45	79	gretzel	gretzel	ADJ
ertr-840	45	80	and	and	CCONJ
ertr-840	45	81	yoo	yoo	PROPN
ertr-840	45	82	,	,	PUNCT
ertr-840	45	83	2008	2008	NUM
ertr-840	45	84	)	)	PUNCT
ertr-840	45	85	.	.	PUNCT
ertr-840	46	1	a	a	DET
ertr-840	46	2	study	study	NOUN
ertr-840	46	3	(	(	PUNCT
ertr-840	46	4	vermeulen	vermeulen	NOUN
ertr-840	46	5	and	and	CCONJ
ertr-840	46	6	seegers	seeger	NOUN
ertr-840	46	7	,	,	PUNCT
ertr-840	46	8	2009	2009	NUM
ertr-840	46	9	)	)	PUNCT
ertr-840	46	10	based	base	VERB
ertr-840	46	11	on	on	ADP
ertr-840	46	12	hotels	hotel	NOUN
ertr-840	46	13	found	find	VERB
ertr-840	46	14	that	that	SCONJ
ertr-840	46	15	negative	negative	ADJ
ertr-840	46	16	e	e	NOUN
ertr-840	46	17	-	-	NOUN
ertr-840	46	18	reviews	review	NOUN
ertr-840	46	19	generate	generate	VERB
ertr-840	46	20	negative	negative	ADJ
ertr-840	46	21	attitudes	attitude	NOUN
ertr-840	46	22	.	.	PUNCT
ertr-840	47	1	the	the	DET
ertr-840	47	2	study	study	NOUN
ertr-840	47	3	further	far	ADV
ertr-840	47	4	revealed	reveal	VERB
ertr-840	47	5	that	that	SCONJ
ertr-840	47	6	there	there	PRON
ertr-840	47	7	might	might	AUX
ertr-840	47	8	not	not	PART
ertr-840	47	9	be	be	AUX
ertr-840	47	10	much	much	ADJ
ertr-840	47	11	bias	bias	NOUN
ertr-840	47	12	created	create	VERB
ertr-840	47	13	when	when	SCONJ
ertr-840	47	14	looking	look	VERB
ertr-840	47	15	at	at	ADP
ertr-840	47	16	isolated	isolated	ADJ
ertr-840	47	17	cases	case	NOUN
ertr-840	47	18	but	but	CCONJ
ertr-840	47	19	such	such	ADJ
ertr-840	47	20	reviews	review	NOUN
ertr-840	47	21	if	if	SCONJ
ertr-840	47	22	repeated	repeat	VERB
ertr-840	47	23	,	,	PUNCT
ertr-840	47	24	can	can	AUX
ertr-840	47	25	be	be	AUX
ertr-840	47	26	highly	highly	ADV
ertr-840	47	27	damaging	damaging	ADJ
ertr-840	47	28	.	.	PUNCT
ertr-840	48	1	failure	failure	NOUN
ertr-840	48	2	to	to	PART
ertr-840	48	3	deliver	deliver	VERB
ertr-840	48	4	good	good	ADJ
ertr-840	48	5	value	value	NOUN
ertr-840	48	6	was	be	AUX
ertr-840	48	7	a	a	DET
ertr-840	48	8	major	major	ADJ
ertr-840	48	9	cause	cause	NOUN
ertr-840	48	10	of	of	ADP
ertr-840	48	11	negative	negative	ADJ
ertr-840	48	12	ewom	ewom	NOUN
ertr-840	48	13	(	(	PUNCT
ertr-840	48	14	pantelidis	pantelidi	NOUN
ertr-840	48	15	,	,	PUNCT
ertr-840	48	16	2010	2010	NUM
ertr-840	48	17	)	)	PUNCT
ertr-840	48	18	.	.	PUNCT
ertr-840	49	1	studies	study	NOUN
ertr-840	49	2	also	also	ADV
ertr-840	49	3	revealed	reveal	VERB
ertr-840	49	4	that	that	SCONJ
ertr-840	49	5	people	people	NOUN
ertr-840	49	6	pay	pay	VERB
ertr-840	49	7	more	more	ADJ
ertr-840	49	8	attention	attention	NOUN
ertr-840	49	9	to	to	ADP
ertr-840	49	10	criticisms	criticism	NOUN
ertr-840	49	11	or	or	CCONJ
ertr-840	49	12	negative	negative	ADJ
ertr-840	49	13	reviews	review	NOUN
ertr-840	49	14	than	than	ADP
ertr-840	49	15	to	to	ADP
ertr-840	49	16	positive	positive	ADJ
ertr-840	49	17	ones	one	NOUN
ertr-840	49	18	(	(	PUNCT
ertr-840	49	19	lee	lee	PROPN
ertr-840	49	20	,	,	PUNCT
ertr-840	49	21	park	park	NOUN
ertr-840	49	22	,	,	PUNCT
ertr-840	49	23	and	and	CCONJ
ertr-840	49	24	han	han	PROPN
ertr-840	49	25	,	,	PUNCT
ertr-840	49	26	2008	2008	NUM
ertr-840	49	27	)	)	PUNCT
ertr-840	49	28	.	.	PUNCT
ertr-840	50	1	this	this	DET
ertr-840	50	2	effect	effect	NOUN
ertr-840	50	3	has	have	AUX
ertr-840	50	4	been	be	AUX
ertr-840	50	5	confirmed	confirm	VERB
ertr-840	50	6	by	by	ADP
ertr-840	50	7	reports	report	NOUN
ertr-840	50	8	from	from	ADP
ertr-840	50	9	the	the	DET
ertr-840	50	10	tourism	tourism	NOUN
ertr-840	50	11	sector	sector	NOUN
ertr-840	50	12	(	(	PUNCT
ertr-840	50	13	papathanassis	papathanassis	NOUN
ertr-840	50	14	and	and	CCONJ
ertr-840	50	15	knolle	knolle	PROPN
ertr-840	50	16	,	,	PUNCT
ertr-840	50	17	2011	2011	NUM
ertr-840	50	18	)	)	PUNCT
ertr-840	50	19	.	.	PUNCT
ertr-840	51	1	negative	negative	ADJ
ertr-840	51	2	e	e	NOUN
ertr-840	51	3	-	-	NOUN
ertr-840	51	4	wom	wom	NOUN
ertr-840	51	5	has	have	AUX
ertr-840	51	6	received	receive	VERB
ertr-840	51	7	substantial	substantial	ADJ
ertr-840	51	8	attention	attention	NOUN
ertr-840	51	9	,	,	PUNCT
ertr-840	51	10	given	give	VERB
ertr-840	51	11	its	its	PRON
ertr-840	51	12	harmful	harmful	ADJ
ertr-840	51	13	impact	impact	NOUN
ertr-840	51	14	on	on	ADP
ertr-840	51	15	businesses	business	NOUN
ertr-840	51	16	(	(	PUNCT
ertr-840	51	17	cheng	cheng	PROPN
ertr-840	51	18	,	,	PUNCT
ertr-840	51	19	lam	lam	PROPN
ertr-840	51	20	,	,	PUNCT
ertr-840	51	21	and	and	CCONJ
ertr-840	51	22	hsu	hsu	PROPN
ertr-840	51	23	2006	2006	NUM
ertr-840	51	24	)	)	PUNCT
ertr-840	51	25	.	.	PUNCT
ertr-840	52	1	numerous	numerous	ADJ
ertr-840	52	2	studies	study	NOUN
ertr-840	52	3	have	have	AUX
ertr-840	52	4	confirmed	confirm	VERB
ertr-840	52	5	that	that	SCONJ
ertr-840	52	6	most	most	ADJ
ertr-840	52	7	consumers	consumer	NOUN
ertr-840	52	8	do	do	AUX
ertr-840	52	9	not	not	PART
ertr-840	52	10	complain	complain	VERB
ertr-840	52	11	to	to	ADP
ertr-840	52	12	the	the	DET
ertr-840	52	13	person	person	NOUN
ertr-840	52	14	providing	provide	VERB
ertr-840	52	15	the	the	DET
ertr-840	52	16	service	service	NOUN
ertr-840	52	17	or	or	CCONJ
ertr-840	52	18	product	product	NOUN
ertr-840	52	19	but	but	CCONJ
ertr-840	52	20	instead	instead	ADV
ertr-840	52	21	switch	switch	VERB
ertr-840	52	22	suppliers	supplier	NOUN
ertr-840	52	23	and	and	CCONJ
ertr-840	52	24	share	share	VERB
ertr-840	52	25	negative	negative	ADJ
ertr-840	52	26	wom	wom	NOUN
ertr-840	52	27	(	(	PUNCT
ertr-840	52	28	susskind	susskind	NOUN
ertr-840	52	29	2002	2002	NUM
ertr-840	52	30	)	)	PUNCT
ertr-840	52	31	.	.	PUNCT
ertr-840	53	1	negative	negative	ADJ
ertr-840	53	2	wom	wom	PROPN
ertr-840	53	3	is	be	AUX
ertr-840	53	4	often	often	ADV
ertr-840	53	5	motivated	motivate	VERB
ertr-840	53	6	by	by	ADP
ertr-840	53	7	a	a	DET
ertr-840	53	8	desire	desire	NOUN
ertr-840	53	9	to	to	PART
ertr-840	53	10	penalize	penalize	VERB
ertr-840	53	11	or	or	CCONJ
ertr-840	53	12	punish	punish	VERB
ertr-840	53	13	organizations	organization	NOUN
ertr-840	53	14	that	that	PRON
ertr-840	53	15	have	have	AUX
ertr-840	53	16	not	not	PART
ertr-840	53	17	been	be	AUX
ertr-840	53	18	able	able	ADJ
ertr-840	53	19	to	to	PART
ertr-840	53	20	deliver	deliver	VERB
ertr-840	53	21	a	a	DET
ertr-840	53	22	memorable	memorable	ADJ
ertr-840	53	23	experience	experience	NOUN
ertr-840	53	24	to	to	ADP
ertr-840	53	25	consumers	consumer	NOUN
ertr-840	53	26	through	through	ADP
ertr-840	53	27	incompetent	incompetent	ADJ
ertr-840	53	28	,	,	PUNCT
ertr-840	53	29	inefficient	inefficient	ADJ
ertr-840	53	30	,	,	PUNCT
ertr-840	53	31	or	or	CCONJ
ertr-840	53	32	irresponsible	irresponsible	ADJ
ertr-840	53	33	attitudes	attitude	NOUN
ertr-840	53	34	,	,	PUNCT
ertr-840	53	35	behaviors	behavior	NOUN
ertr-840	53	36	,	,	PUNCT
ertr-840	53	37	tactics	tactic	NOUN
ertr-840	53	38	,	,	PUNCT
ertr-840	53	39	strategies	strategy	NOUN
ertr-840	53	40	,	,	PUNCT
ertr-840	53	41	or	or	CCONJ
ertr-840	53	42	products	product	NOUN
ertr-840	53	43	(	(	PUNCT
ertr-840	53	44	hennig	hennig	X
ertr-840	53	45	-	-	PUNCT
ertr-840	53	46	thurau	thurau	PROPN
ertr-840	53	47	et	et	PROPN
ertr-840	53	48	al	al	PROPN
ertr-840	53	49	.	.	PROPN
ertr-840	53	50	,	,	PUNCT
ertr-840	53	51	2004	2004	NUM
ertr-840	53	52	)	)	PUNCT
ertr-840	53	53	.	.	PUNCT
ertr-840	54	1	positive	positive	ADJ
ertr-840	54	2	e	e	NOUN
ertr-840	54	3	-	-	NOUN
ertr-840	54	4	wom	wom	NOUN
ertr-840	54	5	generates	generate	VERB
ertr-840	54	6	positive	positive	ADJ
ertr-840	54	7	attitudes	attitude	NOUN
ertr-840	54	8	in	in	ADP
ertr-840	54	9	customers	customer	NOUN
ertr-840	54	10	and	and	CCONJ
ertr-840	54	11	increases	increase	VERB
ertr-840	54	12	the	the	DET
ertr-840	54	13	possibility	possibility	NOUN
ertr-840	54	14	of	of	ADP
ertr-840	54	15	purchase	purchase	NOUN
ertr-840	54	16	,	,	PUNCT
ertr-840	54	17	whereas	whereas	SCONJ
ertr-840	54	18	negative	negative	ADJ
ertr-840	54	19	e	e	NOUN
ertr-840	54	20	-	-	NOUN
ertr-840	54	21	wom	wom	NOUN
ertr-840	54	22	has	have	VERB
ertr-840	54	23	the	the	DET
ertr-840	54	24	opposite	opposite	ADJ
ertr-840	54	25	effect	effect	NOUN
ertr-840	54	26	(	(	PUNCT
ertr-840	54	27	hong	hong	NOUN
ertr-840	54	28	,	,	PUNCT
ertr-840	54	29	2006	2006	NUM
ertr-840	54	30	;	;	PUNCT
ertr-840	54	31	karakaya	karakaya	NOUN
ertr-840	54	32	and	and	CCONJ
ertr-840	54	33	barnes	barne	NOUN
ertr-840	54	34	,	,	PUNCT
ertr-840	54	35	2010	2010	NUM
ertr-840	54	36	)	)	PUNCT
ertr-840	54	37	.	.	PUNCT
ertr-840	55	1	these	these	DET
ertr-840	55	2	effects	effect	NOUN
ertr-840	55	3	are	be	AUX
ertr-840	55	4	noted	note	VERB
ertr-840	55	5	in	in	ADP
ertr-840	55	6	the	the	DET
ertr-840	55	7	accommodation	accommodation	NOUN
ertr-840	55	8	businesses	business	NOUN
ertr-840	55	9	(	(	PUNCT
ertr-840	55	10	vermeulen	vermeulen	NOUN
ertr-840	55	11	and	and	CCONJ
ertr-840	55	12	seegers	seeger	NOUN
ertr-840	55	13	,	,	PUNCT
ertr-840	55	14	2009	2009	NUM
ertr-840	55	15	)	)	PUNCT
ertr-840	55	16	.	.	PUNCT
ertr-840	56	1	a	a	PRON
ertr-840	56	2	positive	positive	ADJ
ertr-840	56	3	e	e	NOUN
ertr-840	56	4	-	-	NOUN
ertr-840	56	5	review	review	NOUN
ertr-840	56	6	reflects	reflect	VERB
ertr-840	56	7	the	the	DET
ertr-840	56	8	level	level	NOUN
ertr-840	56	9	of	of	ADP
ertr-840	56	10	satisfaction	satisfaction	NOUN
ertr-840	56	11	of	of	ADP
ertr-840	56	12	a	a	DET
ertr-840	56	13	consumer	consumer	NOUN
ertr-840	56	14	post	post	NOUN
ertr-840	56	15	experiencing	experience	VERB
ertr-840	56	16	the	the	DET
ertr-840	56	17	service	service	NOUN
ertr-840	56	18	.	.	PUNCT
ertr-840	57	1	in	in	ADP
ertr-840	57	2	this	this	DET
ertr-840	57	3	era	era	NOUN
ertr-840	57	4	of	of	ADP
ertr-840	57	5	digitalization	digitalization	NOUN
ertr-840	57	6	,	,	PUNCT
ertr-840	57	7	the	the	DET
ertr-840	57	8	hotel	hotel	NOUN
ertr-840	57	9	industry	industry	NOUN
ertr-840	57	10	is	be	AUX
ertr-840	57	11	focusing	focus	VERB
ertr-840	57	12	on	on	ADP
ertr-840	57	13	vivid	vivid	ADJ
ertr-840	57	14	electronic	electronic	ADJ
ertr-840	57	15	communication	communication	NOUN
ertr-840	57	16	through	through	ADP
ertr-840	57	17	e	e	NOUN
ertr-840	57	18	-	-	NOUN
ertr-840	57	19	reviews	review	NOUN
ertr-840	57	20	to	to	PART
ertr-840	57	21	increase	increase	VERB
ertr-840	57	22	the	the	DET
ertr-840	57	23	inflow	inflow	NOUN
ertr-840	57	24	of	of	ADP
ertr-840	57	25	consumers	consumer	NOUN
ertr-840	57	26	in	in	ADP
ertr-840	57	27	their	their	PRON
ertr-840	57	28	hotels	hotel	NOUN
ertr-840	57	29	and	and	CCONJ
ertr-840	57	30	to	to	PART
ertr-840	57	31	create	create	VERB
ertr-840	57	32	a	a	DET
ertr-840	57	33	sustainable	sustainable	ADJ
ertr-840	57	34	brand	brand	NOUN
ertr-840	57	35	image	image	NOUN
ertr-840	57	36	of	of	ADP
ertr-840	57	37	the	the	DET
ertr-840	57	38	hotels	hotel	NOUN
ertr-840	57	39	.	.	PUNCT
ertr-840	58	1	different	different	ADJ
ertr-840	58	2	booking	booking	NOUN
ertr-840	58	3	websites	website	NOUN
ertr-840	58	4	like	like	ADP
ertr-840	58	5	trip	trip	NOUN
ertr-840	58	6	advisor	advisor	NOUN
ertr-840	58	7	,	,	PUNCT
ertr-840	58	8	trivago	trivago	PROPN
ertr-840	58	9	,	,	PUNCT
ertr-840	58	10	booking.com	booking.com	X
ertr-840	58	11	,	,	PUNCT
ertr-840	58	12	make	make	VERB
ertr-840	58	13	my	my	PRON
ertr-840	58	14	trip	trip	NOUN
ertr-840	58	15	,	,	PUNCT
ertr-840	58	16	goibbo	goibbo	NOUN
ertr-840	58	17	,	,	PUNCT
ertr-840	58	18	and	and	CCONJ
ertr-840	58	19	many	many	ADJ
ertr-840	58	20	more	more	ADJ
ertr-840	58	21	are	be	AUX
ertr-840	58	22	considered	consider	VERB
ertr-840	58	23	by	by	ADP
ertr-840	58	24	customers	customer	NOUN
ertr-840	58	25	for	for	ADP
ertr-840	58	26	checking	check	VERB
ertr-840	58	27	the	the	DET
ertr-840	58	28	e	e	NOUN
ertr-840	58	29	-	-	NOUN
ertr-840	58	30	reviews	review	NOUN
ertr-840	58	31	about	about	ADP
ertr-840	58	32	the	the	DET
ertr-840	58	33	hotels	hotel	NOUN
ertr-840	58	34	before	before	ADP
ertr-840	58	35	their	their	PRON
ertr-840	58	36	final	final	ADJ
ertr-840	58	37	booking	booking	NOUN
ertr-840	58	38	decision	decision	NOUN
ertr-840	58	39	.	.	PUNCT
ertr-840	59	1	over	over	ADP
ertr-840	59	2	the	the	DET
ertr-840	59	3	period	period	NOUN
ertr-840	59	4	trip	trip	NOUN
ertr-840	59	5	advisor	advisor	NOUN
ertr-840	59	6	website	website	NOUN
ertr-840	59	7	proved	prove	VERB
ertr-840	59	8	its	its	PRON
ertr-840	59	9	popularity	popularity	NOUN
ertr-840	59	10	among	among	ADP
ertr-840	59	11	global	global	ADJ
ertr-840	59	12	travelers	traveler	NOUN
ertr-840	59	13	.	.	PUNCT
ertr-840	60	1	it	it	PRON
ertr-840	60	2	is	be	AUX
ertr-840	60	3	the	the	DET
ertr-840	60	4	world	world	NOUN
ertr-840	60	5	's	's	PART
ertr-840	60	6	largest	large	ADJ
ertr-840	60	7	travel	travel	NOUN
ertr-840	60	8	and	and	CCONJ
ertr-840	60	9	restaurant	restaurant	NOUN
ertr-840	60	10	website	website	NOUN
ertr-840	60	11	company	company	NOUN
ertr-840	60	12	founded	found	VERB
ertr-840	60	13	in	in	ADP
ertr-840	60	14	early	early	ADJ
ertr-840	60	15	2000	2000	NUM
ertr-840	60	16	and	and	CCONJ
ertr-840	60	17	is	be	AUX
ertr-840	60	18	headquartered	headquarter	VERB
ertr-840	60	19	in	in	ADP
ertr-840	60	20	the	the	DET
ertr-840	60	21	u.s	u.s	PROPN
ertr-840	60	22	.	.	PROPN
ertr-840	60	23	(	(	PUNCT
ertr-840	60	24	law	law	NOUN
ertr-840	60	25	,	,	PUNCT
ertr-840	60	26	2006	2006	NUM
ertr-840	60	27	)	)	PUNCT
ertr-840	60	28	.	.	PUNCT
ertr-840	61	1	the	the	DET
ertr-840	61	2	website	website	NOUN
ertr-840	61	3	showcases	showcase	VERB
ertr-840	61	4	hotel	hotel	NOUN
ertr-840	61	5	and	and	CCONJ
ertr-840	61	6	restaurant	restaurant	NOUN
ertr-840	61	7	reviews	review	NOUN
ertr-840	61	8	and	and	CCONJ
ertr-840	61	9	travel	travel	NOUN
ertr-840	61	10	-	-	PUNCT
ertr-840	61	11	related	relate	VERB
ertr-840	61	12	content	content	NOUN
ertr-840	61	13	and	and	CCONJ
ertr-840	61	14	takes	take	VERB
ertr-840	61	15	bookings	booking	NOUN
ertr-840	61	16	.	.	PUNCT
ertr-840	62	1	it	it	PRON
ertr-840	62	2	is	be	AUX
ertr-840	62	3	likely	likely	ADJ
ertr-840	62	4	to	to	PART
ertr-840	62	5	be	be	AUX
ertr-840	62	6	the	the	DET
ertr-840	62	7	most	most	ADV
ertr-840	62	8	popular	popular	ADJ
ertr-840	62	9	travel	travel	NOUN
ertr-840	62	10	portal	portal	ADJ
ertr-840	62	11	website	website	NOUN
ertr-840	62	12	used	use	VERB
ertr-840	62	13	by	by	ADP
ertr-840	62	14	most	most	ADJ
ertr-840	62	15	travelers	traveler	NOUN
ertr-840	62	16	for	for	ADP
ertr-840	62	17	bookings	booking	NOUN
ertr-840	62	18	,	,	PUNCT
ertr-840	62	19	browsing	browse	VERB
ertr-840	62	20	reviews	review	NOUN
ertr-840	62	21	,	,	PUNCT
ertr-840	62	22	uploading	upload	VERB
ertr-840	62	23	their	their	PRON
ertr-840	62	24	experience	experience	NOUN
ertr-840	62	25	in	in	ADP
ertr-840	62	26	the	the	DET
ertr-840	62	27	form	form	NOUN
ertr-840	62	28	of	of	ADP
ertr-840	62	29	positive	positive	ADJ
ertr-840	62	30	and	and	CCONJ
ertr-840	62	31	negative	negative	ADJ
ertr-840	62	32	feedback	feedback	NOUN
ertr-840	62	33	,	,	PUNCT
ertr-840	62	34	and	and	CCONJ
ertr-840	62	35	giving	give	VERB
ertr-840	62	36	suggestions	suggestion	NOUN
ertr-840	62	37	,	,	PUNCT
ertr-840	62	38	giving	give	VERB
ertr-840	62	39	star	star	NOUN
ertr-840	62	40	ratings	rating	NOUN
ertr-840	62	41	.	.	PUNCT
ertr-840	63	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	64	1	e	e	X
ertr-840	64	2	-	-	NOUN
ertr-840	64	3	review	review	NOUN
ertr-840	64	4	of	of	ADP
ertr-840	64	5	tourism	tourism	NOUN
ertr-840	64	6	research	research	NOUN
ertr-840	64	7	(	(	PUNCT
ertr-840	64	8	ertr	ertr	NOUN
ertr-840	64	9	)	)	PUNCT
ertr-840	64	10	,	,	PUNCT
ertr-840	64	11	vol	vol	NOUN
ertr-840	64	12	.	.	PROPN
ertr-840	64	13	19	19	NUM
ertr-840	64	14	,	,	PUNCT
ertr-840	64	15	no	no	INTJ
ertr-840	64	16	.	.	NOUN
ertr-840	64	17	2	2	NUM
ertr-840	64	18	,	,	PUNCT
ertr-840	64	19	2022	2022	NUM
ertr-840	64	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	64	21	218	218	NUM
ertr-840	64	22	websites	website	NOUN
ertr-840	64	23	like	like	ADP
ertr-840	64	24	trip	trip	NOUN
ertr-840	64	25	advisor	advisor	NOUN
ertr-840	64	26	and	and	CCONJ
ertr-840	64	27	the	the	DET
ertr-840	64	28	implementation	implementation	NOUN
ertr-840	64	29	of	of	ADP
ertr-840	64	30	internet	internet	NOUN
ertr-840	64	31	technology	technology	NOUN
ertr-840	64	32	worldwide	worldwide	ADV
ertr-840	64	33	enhance	enhance	VERB
ertr-840	64	34	the	the	DET
ertr-840	64	35	growth	growth	NOUN
ertr-840	64	36	of	of	ADP
ertr-840	64	37	the	the	DET
ertr-840	64	38	hotel	hotel	NOUN
ertr-840	64	39	industry	industry	NOUN
ertr-840	64	40	worldwide	worldwide	ADV
ertr-840	64	41	.	.	PUNCT
ertr-840	65	1	india	india	PROPN
ertr-840	65	2	is	be	AUX
ertr-840	65	3	also	also	ADV
ertr-840	65	4	not	not	PART
ertr-840	65	5	untouched	untouche	VERB
ertr-840	65	6	by	by	ADP
ertr-840	65	7	the	the	DET
ertr-840	65	8	proliferation	proliferation	NOUN
ertr-840	65	9	of	of	ADP
ertr-840	65	10	technological	technological	ADJ
ertr-840	65	11	gradation	gradation	NOUN
ertr-840	65	12	in	in	ADP
ertr-840	65	13	the	the	DET
ertr-840	65	14	hotel	hotel	NOUN
ertr-840	65	15	and	and	CCONJ
ertr-840	65	16	tourism	tourism	NOUN
ertr-840	65	17	industry	industry	NOUN
ertr-840	65	18	.	.	PUNCT
ertr-840	66	1	different	different	ADJ
ertr-840	66	2	states	state	NOUN
ertr-840	66	3	and	and	CCONJ
ertr-840	66	4	cities	city	NOUN
ertr-840	66	5	in	in	ADP
ertr-840	66	6	india	india	PROPN
ertr-840	66	7	are	be	AUX
ertr-840	66	8	now	now	ADV
ertr-840	66	9	adopting	adopt	VERB
ertr-840	66	10	e	e	NOUN
ertr-840	66	11	-	-	NOUN
ertr-840	66	12	wom	wom	ADJ
ertr-840	66	13	practices	practice	NOUN
ertr-840	66	14	to	to	PART
ertr-840	66	15	develop	develop	VERB
ertr-840	66	16	a	a	DET
ertr-840	66	17	better	well	ADJ
ertr-840	66	18	communication	communication	NOUN
ertr-840	66	19	platform	platform	NOUN
ertr-840	66	20	between	between	ADP
ertr-840	66	21	a	a	DET
ertr-840	66	22	hotel	hotel	NOUN
ertr-840	66	23	and	and	CCONJ
ertr-840	66	24	their	their	PRON
ertr-840	66	25	customers	customer	NOUN
ertr-840	66	26	.	.	PUNCT
ertr-840	67	1	this	this	PRON
ertr-840	67	2	is	be	AUX
ertr-840	67	3	the	the	DET
ertr-840	67	4	foremost	foremost	ADJ
ertr-840	67	5	responsibility	responsibility	NOUN
ertr-840	67	6	of	of	ADP
ertr-840	67	7	hotels	hotel	NOUN
ertr-840	67	8	to	to	PART
ertr-840	67	9	cater	cater	VERB
ertr-840	67	10	the	the	DET
ertr-840	67	11	best	good	ADJ
ertr-840	67	12	services	service	NOUN
ertr-840	67	13	to	to	ADP
ertr-840	67	14	their	their	PRON
ertr-840	67	15	customers	customer	NOUN
ertr-840	67	16	to	to	PART
ertr-840	67	17	facilitate	facilitate	VERB
ertr-840	67	18	them	they	PRON
ertr-840	67	19	to	to	PART
ertr-840	67	20	give	give	VERB
ertr-840	67	21	positive	positive	ADJ
ertr-840	67	22	feedback	feedback	NOUN
ertr-840	67	23	about	about	ADP
ertr-840	67	24	the	the	DET
ertr-840	67	25	hotels	hotel	NOUN
ertr-840	67	26	on	on	ADP
ertr-840	67	27	the	the	DET
ertr-840	67	28	online	online	ADJ
ertr-840	67	29	platform	platform	NOUN
ertr-840	67	30	.	.	PUNCT
ertr-840	68	1	this	this	DET
ertr-840	68	2	study	study	NOUN
ertr-840	68	3	aims	aim	VERB
ertr-840	68	4	to	to	PART
ertr-840	68	5	evaluate	evaluate	VERB
ertr-840	68	6	the	the	DET
ertr-840	68	7	e	e	NOUN
ertr-840	68	8	-	-	NOUN
ertr-840	68	9	reviews	review	NOUN
ertr-840	68	10	provided	provide	VERB
ertr-840	68	11	by	by	ADP
ertr-840	68	12	the	the	DET
ertr-840	68	13	customers	customer	NOUN
ertr-840	68	14	for	for	ADP
ertr-840	68	15	the	the	DET
ertr-840	68	16	different	different	ADJ
ertr-840	68	17	hotels	hotel	NOUN
ertr-840	68	18	that	that	PRON
ertr-840	68	19	may	may	AUX
ertr-840	68	20	contribute	contribute	VERB
ertr-840	68	21	to	to	ADP
ertr-840	68	22	urging	urge	VERB
ertr-840	68	23	the	the	DET
ertr-840	68	24	booking	booking	NOUN
ertr-840	68	25	decision	decision	NOUN
ertr-840	68	26	of	of	ADP
ertr-840	68	27	customers	customer	NOUN
ertr-840	68	28	and	and	CCONJ
ertr-840	68	29	increasing	increase	VERB
ertr-840	68	30	the	the	DET
ertr-840	68	31	brand	brand	NOUN
ertr-840	68	32	image	image	NOUN
ertr-840	68	33	of	of	ADP
ertr-840	68	34	the	the	DET
ertr-840	68	35	hotels	hotel	NOUN
ertr-840	68	36	.	.	PUNCT
ertr-840	69	1	literature	literature	NOUN
ertr-840	69	2	review	review	PROPN
ertr-840	69	3	word	word	NOUN
ertr-840	69	4	-	-	PUNCT
ertr-840	69	5	of	of	ADP
ertr-840	69	6	-	-	PUNCT
ertr-840	69	7	mouth	mouth	NOUN
ertr-840	69	8	plays	play	VERB
ertr-840	69	9	a	a	DET
ertr-840	69	10	pivotal	pivotal	ADJ
ertr-840	69	11	role	role	NOUN
ertr-840	69	12	in	in	ADP
ertr-840	69	13	the	the	DET
ertr-840	69	14	exchange	exchange	NOUN
ertr-840	69	15	of	of	ADP
ertr-840	69	16	information	information	NOUN
ertr-840	69	17	among	among	ADP
ertr-840	69	18	consumers	consumer	NOUN
ertr-840	69	19	,	,	PUNCT
ertr-840	69	20	experienced	experience	VERB
ertr-840	69	21	through	through	ADP
ertr-840	69	22	the	the	DET
ertr-840	69	23	consumption	consumption	NOUN
ertr-840	69	24	of	of	ADP
ertr-840	69	25	products	product	NOUN
ertr-840	69	26	and	and	CCONJ
ertr-840	69	27	services	service	NOUN
ertr-840	69	28	(	(	PUNCT
ertr-840	69	29	grewal	grewal	PROPN
ertr-840	69	30	,	,	PUNCT
ertr-840	69	31	cline	cline	PROPN
ertr-840	69	32	,	,	PUNCT
ertr-840	69	33	and	and	CCONJ
ertr-840	69	34	davies	davy	NOUN
ertr-840	69	35	2003	2003	NUM
ertr-840	69	36	;	;	PUNCT
ertr-840	69	37	richins	richin	NOUN
ertr-840	69	38	,	,	PUNCT
ertr-840	69	39	1983	1983	NUM
ertr-840	69	40	)	)	PUNCT
ertr-840	69	41	wherein	wherein	SCONJ
ertr-840	69	42	its	its	PRON
ertr-840	69	43	interpersonal	interpersonal	ADJ
ertr-840	69	44	communication	communication	NOUN
ertr-840	69	45	element	element	NOUN
ertr-840	69	46	has	have	AUX
ertr-840	69	47	always	always	ADV
ertr-840	69	48	been	be	AUX
ertr-840	69	49	initiated	initiate	VERB
ertr-840	69	50	in	in	ADP
ertr-840	69	51	the	the	DET
ertr-840	69	52	form	form	NOUN
ertr-840	69	53	of	of	ADP
ertr-840	69	54	verbal	verbal	ADJ
ertr-840	69	55	communication	communication	NOUN
ertr-840	69	56	and/or	and/or	CCONJ
ertr-840	69	57	face	face	VERB
ertr-840	69	58	to	to	PART
ertr-840	69	59	face	face	VERB
ertr-840	69	60	interaction	interaction	NOUN
ertr-840	69	61	between	between	ADP
ertr-840	69	62	the	the	DET
ertr-840	69	63	information	information	NOUN
ertr-840	69	64	giver	giver	NOUN
ertr-840	69	65	and	and	CCONJ
ertr-840	69	66	information	information	NOUN
ertr-840	69	67	seeker	seeker	NOUN
ertr-840	69	68	where	where	SCONJ
ertr-840	69	69	the	the	DET
ertr-840	69	70	information	information	NOUN
ertr-840	69	71	giver	giver	NOUN
ertr-840	69	72	shares	share	VERB
ertr-840	69	73	a	a	DET
ertr-840	69	74	non	non	ADJ
ertr-840	69	75	-	-	ADJ
ertr-840	69	76	commercial	commercial	ADJ
ertr-840	69	77	message	message	NOUN
ertr-840	69	78	to	to	ADP
ertr-840	69	79	others	other	NOUN
ertr-840	69	80	(	(	PUNCT
ertr-840	69	81	arndt	arndt	PROPN
ertr-840	69	82	1967	1967	NUM
ertr-840	69	83	)	)	PUNCT
ertr-840	69	84	.	.	PUNCT
ertr-840	70	1	the	the	DET
ertr-840	70	2	reviews	review	NOUN
ertr-840	70	3	embark	embark	VERB
ertr-840	70	4	on	on	ADP
ertr-840	70	5	a	a	DET
ertr-840	70	6	key	key	ADJ
ertr-840	70	7	element	element	NOUN
ertr-840	70	8	,	,	PUNCT
ertr-840	70	9	and	and	CCONJ
ertr-840	70	10	its	its	PRON
ertr-840	70	11	reciprocation	reciprocation	NOUN
ertr-840	70	12	symbolizes	symbolize	VERB
ertr-840	70	13	a	a	DET
ertr-840	70	14	deep	deep	ADJ
ertr-840	70	15	influence	influence	NOUN
ertr-840	70	16	on	on	ADP
ertr-840	70	17	the	the	DET
ertr-840	70	18	customers	customer	NOUN
ertr-840	70	19	'	'	PART
ertr-840	70	20	purchase	purchase	NOUN
ertr-840	70	21	intentions	intention	NOUN
ertr-840	70	22	(	(	PUNCT
ertr-840	70	23	trusov	trusov	INTJ
ertr-840	70	24	et	et	PROPN
ertr-840	70	25	al	al	PROPN
ertr-840	70	26	.	.	PROPN
ertr-840	70	27	,	,	PUNCT
ertr-840	70	28	2009	2009	NUM
ertr-840	70	29	)	)	PUNCT
ertr-840	70	30	.	.	PUNCT
ertr-840	71	1	wom	wom	PROPN
ertr-840	71	2	is	be	AUX
ertr-840	71	3	a	a	DET
ertr-840	71	4	simple	simple	ADJ
ertr-840	71	5	yet	yet	CCONJ
ertr-840	71	6	vibrant	vibrant	ADJ
ertr-840	71	7	form	form	NOUN
ertr-840	71	8	of	of	ADP
ertr-840	71	9	interpersonal	interpersonal	ADJ
ertr-840	71	10	communication	communication	NOUN
ertr-840	71	11	and	and	CCONJ
ertr-840	71	12	tends	tend	VERB
ertr-840	71	13	to	to	PART
ertr-840	71	14	be	be	AUX
ertr-840	71	15	more	more	ADV
ertr-840	71	16	trustworthy	trustworthy	ADJ
ertr-840	71	17	than	than	ADP
ertr-840	71	18	marketer	marketer	NOUN
ertr-840	71	19	-	-	PUNCT
ertr-840	71	20	provided	provide	VERB
ertr-840	71	21	information	information	NOUN
ertr-840	71	22	.	.	PUNCT
ertr-840	72	1	the	the	DET
ertr-840	72	2	transformation	transformation	NOUN
ertr-840	72	3	in	in	ADP
ertr-840	72	4	information	information	NOUN
ertr-840	72	5	technology	technology	NOUN
ertr-840	72	6	upgraded	upgrade	VERB
ertr-840	72	7	word	word	NOUN
ertr-840	72	8	-	-	PUNCT
ertr-840	72	9	of	of	ADP
ertr-840	72	10	-	-	PUNCT
ertr-840	72	11	mouth	mouth	NOUN
ertr-840	72	12	communication	communication	NOUN
ertr-840	72	13	to	to	ADP
ertr-840	72	14	an	an	DET
ertr-840	72	15	electronic	electronic	ADJ
ertr-840	72	16	one	one	NUM
ertr-840	72	17	.	.	PUNCT
ertr-840	73	1	kim	kim	PROPN
ertr-840	73	2	et	et	PROPN
ertr-840	73	3	al	al	PROPN
ertr-840	73	4	.	.	PROPN
ertr-840	74	1	in	in	ADP
ertr-840	74	2	2019	2019	NUM
ertr-840	74	3	explained	explain	VERB
ertr-840	74	4	that	that	SCONJ
ertr-840	74	5	the	the	DET
ertr-840	74	6	rapid	rapid	ADJ
ertr-840	74	7	increase	increase	NOUN
ertr-840	74	8	in	in	ADP
ertr-840	74	9	the	the	DET
ertr-840	74	10	usage	usage	NOUN
ertr-840	74	11	of	of	ADP
ertr-840	74	12	digital	digital	ADJ
ertr-840	74	13	communication	communication	NOUN
ertr-840	74	14	technologies	technology	NOUN
ertr-840	74	15	leads	lead	VERB
ertr-840	74	16	to	to	ADP
ertr-840	74	17	more	more	ADV
ertr-840	74	18	online	online	ADJ
ertr-840	74	19	engagement	engagement	NOUN
ertr-840	74	20	in	in	ADP
ertr-840	74	21	the	the	DET
ertr-840	74	22	hospitality	hospitality	NOUN
ertr-840	74	23	industry	industry	NOUN
ertr-840	74	24	.	.	PUNCT
ertr-840	75	1	the	the	DET
ertr-840	75	2	advancement	advancement	NOUN
ertr-840	75	3	of	of	ADP
ertr-840	75	4	new	new	ADJ
ertr-840	75	5	technologies	technology	NOUN
ertr-840	75	6	has	have	AUX
ertr-840	75	7	allowed	allow	VERB
ertr-840	75	8	consumers	consumer	NOUN
ertr-840	75	9	to	to	PART
ertr-840	75	10	share	share	VERB
ertr-840	75	11	product	product	NOUN
ertr-840	75	12	-	-	PUNCT
ertr-840	75	13	related	relate	VERB
ertr-840	75	14	information	information	NOUN
ertr-840	75	15	through	through	ADP
ertr-840	75	16	the	the	DET
ertr-840	75	17	internet	internet	NOUN
ertr-840	75	18	,	,	PUNCT
ertr-840	75	19	thereby	thereby	ADV
ertr-840	75	20	increasing	increase	VERB
ertr-840	75	21	the	the	DET
ertr-840	75	22	potential	potential	ADJ
ertr-840	75	23	impact	impact	NOUN
ertr-840	75	24	of	of	ADP
ertr-840	75	25	wom	wom	NOUN
ertr-840	75	26	in	in	ADP
ertr-840	75	27	the	the	DET
ertr-840	75	28	form	form	NOUN
ertr-840	75	29	of	of	ADP
ertr-840	75	30	electronic	electronic	ADJ
ertr-840	75	31	word	word	NOUN
ertr-840	75	32	-	-	PUNCT
ertr-840	75	33	of	of	ADP
ertr-840	75	34	-	-	PUNCT
ertr-840	75	35	mouth	mouth	NOUN
ertr-840	75	36	(	(	PUNCT
ertr-840	75	37	e	e	NOUN
ertr-840	75	38	-	-	NOUN
ertr-840	75	39	wom	wom	NOUN
ertr-840	75	40	)	)	PUNCT
ertr-840	75	41	.	.	PUNCT
ertr-840	76	1	now	now	ADV
ertr-840	76	2	the	the	DET
ertr-840	76	3	transmission	transmission	NOUN
ertr-840	76	4	of	of	ADP
ertr-840	76	5	information	information	NOUN
ertr-840	76	6	enables	enable	VERB
ertr-840	76	7	customers	customer	NOUN
ertr-840	76	8	to	to	PART
ertr-840	76	9	share	share	VERB
ertr-840	76	10	their	their	PRON
ertr-840	76	11	opinions	opinion	NOUN
ertr-840	76	12	on	on	ADP
ertr-840	76	13	,	,	PUNCT
ertr-840	76	14	and	and	CCONJ
ertr-840	76	15	experiences	experience	NOUN
ertr-840	76	16	with	with	ADP
ertr-840	76	17	,	,	PUNCT
ertr-840	76	18	goods	good	NOUN
ertr-840	76	19	and	and	CCONJ
ertr-840	76	20	services	service	NOUN
ertr-840	76	21	with	with	ADP
ertr-840	76	22	a	a	DET
ertr-840	76	23	multitude	multitude	NOUN
ertr-840	76	24	of	of	ADP
ertr-840	76	25	other	other	ADJ
ertr-840	76	26	consumers	consumer	NOUN
ertr-840	76	27	,	,	PUNCT
ertr-840	76	28	i.e.	i.e.	X
ertr-840	76	29	,	,	PUNCT
ertr-840	76	30	to	to	PART
ertr-840	76	31	engage	engage	VERB
ertr-840	76	32	in	in	ADP
ertr-840	76	33	electronic	electronic	ADJ
ertr-840	76	34	-	-	PUNCT
ertr-840	76	35	word	word	NOUN
ertr-840	76	36	of	of	ADP
ertr-840	76	37	-	-	PUNCT
ertr-840	76	38	mouth	mouth	NOUN
ertr-840	76	39	(	(	PUNCT
ertr-840	76	40	e	e	NOUN
ertr-840	76	41	-	-	NOUN
ertr-840	76	42	wom	wom	NOUN
ertr-840	76	43	)	)	PUNCT
ertr-840	76	44	communication	communication	NOUN
ertr-840	76	45	(	(	PUNCT
ertr-840	76	46	hennig	hennig	NOUN
ertr-840	76	47	-	-	PUNCT
ertr-840	76	48	thurau	thurau	PROPN
ertr-840	76	49	et	et	PROPN
ertr-840	76	50	al	al	PROPN
ertr-840	76	51	.	.	PROPN
ertr-840	76	52	,	,	PUNCT
ertr-840	76	53	2004	2004	NUM
ertr-840	76	54	)	)	PUNCT
ertr-840	76	55	.	.	PUNCT
ertr-840	77	1	the	the	DET
ertr-840	77	2	study	study	NOUN
ertr-840	77	3	done	do	VERB
ertr-840	77	4	by	by	ADP
ertr-840	77	5	dellarocas	dellarocas	PROPN
ertr-840	77	6	'	'	PART
ertr-840	77	7	(	(	PUNCT
ertr-840	77	8	2003	2003	NUM
ertr-840	77	9	)	)	PUNCT
ertr-840	77	10	stated	state	VERB
ertr-840	77	11	that	that	SCONJ
ertr-840	77	12	the	the	DET
ertr-840	77	13	e	e	NOUN
ertr-840	77	14	-	-	NOUN
ertr-840	77	15	wom	wom	NOUN
ertr-840	77	16	via	via	ADP
ertr-840	77	17	e	e	NOUN
ertr-840	77	18	-	-	NOUN
ertr-840	77	19	reviews	review	NOUN
ertr-840	77	20	and	and	CCONJ
ertr-840	77	21	the	the	DET
ertr-840	77	22	consumer	consumer	NOUN
ertr-840	77	23	's	's	PART
ertr-840	77	24	interaction	interaction	NOUN
ertr-840	77	25	on	on	ADP
ertr-840	77	26	the	the	DET
ertr-840	77	27	website	website	NOUN
ertr-840	77	28	portals	portal	NOUN
ertr-840	77	29	revealed	reveal	VERB
ertr-840	77	30	the	the	DET
ertr-840	77	31	imperative	imperative	ADJ
ertr-840	77	32	implications	implication	NOUN
ertr-840	77	33	for	for	ADP
ertr-840	77	34	brand	brand	NOUN
ertr-840	77	35	building	building	NOUN
ertr-840	77	36	,	,	PUNCT
ertr-840	77	37	customer	customer	NOUN
ertr-840	77	38	relationship	relationship	NOUN
ertr-840	77	39	,	,	PUNCT
ertr-840	77	40	and	and	CCONJ
ertr-840	77	41	product	product	NOUN
ertr-840	77	42	development	development	NOUN
ertr-840	77	43	for	for	ADP
ertr-840	77	44	hotels	hotel	NOUN
ertr-840	77	45	.	.	PUNCT
ertr-840	78	1	online	online	PROPN
ertr-840	78	2	platforms	platform	NOUN
ertr-840	78	3	allow	allow	VERB
ertr-840	78	4	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	78	5	e	e	NOUN
ertr-840	78	6	-	-	NOUN
ertr-840	78	7	review	review	NOUN
ertr-840	78	8	of	of	ADP
ertr-840	78	9	tourism	tourism	NOUN
ertr-840	78	10	research	research	NOUN
ertr-840	78	11	(	(	PUNCT
ertr-840	78	12	ertr	ertr	NOUN
ertr-840	78	13	)	)	PUNCT
ertr-840	78	14	,	,	PUNCT
ertr-840	78	15	vol	vol	NOUN
ertr-840	78	16	.	.	PROPN
ertr-840	78	17	19	19	NUM
ertr-840	78	18	,	,	PUNCT
ertr-840	78	19	no	no	INTJ
ertr-840	78	20	.	.	NOUN
ertr-840	78	21	2	2	NUM
ertr-840	78	22	,	,	PUNCT
ertr-840	78	23	2022	2022	NUM
ertr-840	78	24	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	78	25	219	219	NUM
ertr-840	78	26	people	people	NOUN
ertr-840	78	27	to	to	PART
ertr-840	78	28	share	share	VERB
ertr-840	78	29	their	their	PRON
ertr-840	78	30	views	view	NOUN
ertr-840	78	31	with	with	ADP
ertr-840	78	32	other	other	ADJ
ertr-840	78	33	users	user	NOUN
ertr-840	78	34	through	through	ADP
ertr-840	78	35	pictures	picture	NOUN
ertr-840	78	36	,	,	PUNCT
ertr-840	78	37	videos	video	NOUN
ertr-840	78	38	,	,	PUNCT
ertr-840	78	39	or	or	CCONJ
ertr-840	78	40	texts	text	NOUN
ertr-840	78	41	.	.	PUNCT
ertr-840	79	1	xu	xu	INTJ
ertr-840	79	2	,	,	PUNCT
ertr-840	79	3	in	in	ADP
ertr-840	79	4	2018	2018	NUM
ertr-840	79	5	advocated	advocate	VERB
ertr-840	79	6	the	the	DET
ertr-840	79	7	relevance	relevance	NOUN
ertr-840	79	8	of	of	ADP
ertr-840	79	9	online	online	ADJ
ertr-840	79	10	customer	customer	NOUN
ertr-840	79	11	textual	textual	ADJ
ertr-840	79	12	reviews	review	NOUN
ertr-840	79	13	on	on	ADP
ertr-840	79	14	the	the	DET
ertr-840	79	15	hotel	hotel	NOUN
ertr-840	79	16	's	's	PART
ertr-840	79	17	product	product	NOUN
ertr-840	79	18	and	and	CCONJ
ertr-840	79	19	service	service	NOUN
ertr-840	79	20	attributes	attribute	NOUN
ertr-840	79	21	.	.	PUNCT
ertr-840	80	1	there	there	PRON
ertr-840	80	2	are	be	VERB
ertr-840	80	3	various	various	ADJ
ertr-840	80	4	types	type	NOUN
ertr-840	80	5	of	of	ADP
ertr-840	80	6	electronic	electronic	ADJ
ertr-840	80	7	word	word	NOUN
ertr-840	80	8	of	of	ADP
ertr-840	80	9	mouth	mouth	NOUN
ertr-840	80	10	(	(	PUNCT
ertr-840	80	11	e	e	NOUN
ertr-840	80	12	-	-	NOUN
ertr-840	80	13	wom	wom	NOUN
ertr-840	80	14	)	)	PUNCT
ertr-840	80	15	that	that	PRON
ertr-840	80	16	are	be	AUX
ertr-840	80	17	used	use	VERB
ertr-840	80	18	for	for	ADP
ertr-840	80	19	giving	give	VERB
ertr-840	80	20	reviews	review	NOUN
ertr-840	80	21	,	,	PUNCT
ertr-840	80	22	such	such	ADJ
ertr-840	80	23	as	as	ADP
ertr-840	80	24	social	social	ADJ
ertr-840	80	25	networks	network	NOUN
ertr-840	80	26	(	(	PUNCT
ertr-840	80	27	e.g.	e.g.	ADV
ertr-840	80	28	,	,	PUNCT
ertr-840	80	29	facebook	facebook	NOUN
ertr-840	80	30	,	,	PUNCT
ertr-840	80	31	instagram	instagram	PROPN
ertr-840	80	32	)	)	PUNCT
ertr-840	80	33	,	,	PUNCT
ertr-840	80	34	company	company	NOUN
ertr-840	80	35	websites	website	NOUN
ertr-840	80	36	,	,	PUNCT
ertr-840	80	37	product	product	NOUN
ertr-840	80	38	review	review	NOUN
ertr-840	80	39	sites	site	NOUN
ertr-840	80	40	(	(	PUNCT
ertr-840	80	41	epinions.com	epinions.com	X
ertr-840	80	42	)	)	PUNCT
ertr-840	80	43	,	,	PUNCT
ertr-840	80	44	forums	forum	NOUN
ertr-840	80	45	,	,	PUNCT
ertr-840	80	46	and	and	CCONJ
ertr-840	80	47	blogs	blog	NOUN
ertr-840	80	48	(	(	PUNCT
ertr-840	80	49	bickart	bickart	NOUN
ertr-840	80	50	and	and	CCONJ
ertr-840	80	51	schindler	schindler	NOUN
ertr-840	80	52	,	,	PUNCT
ertr-840	80	53	2001	2001	NUM
ertr-840	80	54	;	;	PUNCT
ertr-840	80	55	cheung	cheung	PROPN
ertr-840	80	56	and	and	CCONJ
ertr-840	80	57	thadani	thadani	ADJ
ertr-840	80	58	,	,	PUNCT
ertr-840	80	59	2012	2012	NUM
ertr-840	80	60	)	)	PUNCT
ertr-840	80	61	.	.	PUNCT
ertr-840	81	1	the	the	DET
ertr-840	81	2	usage	usage	NOUN
ertr-840	81	3	of	of	ADP
ertr-840	81	4	social	social	ADJ
ertr-840	81	5	networks	network	NOUN
ertr-840	81	6	to	to	PART
ertr-840	81	7	support	support	VERB
ertr-840	81	8	interactions	interaction	NOUN
ertr-840	81	9	among	among	ADP
ertr-840	81	10	neighbours	neighbour	NOUN
ertr-840	81	11	in	in	ADP
ertr-840	81	12	society	society	NOUN
ertr-840	81	13	facilitates	facilitate	VERB
ertr-840	81	14	the	the	DET
ertr-840	81	15	exchange	exchange	NOUN
ertr-840	81	16	of	of	ADP
ertr-840	81	17	information	information	NOUN
ertr-840	81	18	,	,	PUNCT
ertr-840	81	19	discussion	discussion	NOUN
ertr-840	81	20	,	,	PUNCT
ertr-840	81	21	and	and	CCONJ
ertr-840	81	22	joint	joint	ADJ
ertr-840	81	23	activity	activity	NOUN
ertr-840	81	24	for	for	ADP
ertr-840	81	25	local	local	ADJ
ertr-840	81	26	events	event	NOUN
ertr-840	81	27	;	;	PUNCT
ertr-840	81	28	subjects	subject	NOUN
ertr-840	81	29	matter	matter	VERB
ertr-840	81	30	,	,	PUNCT
ertr-840	81	31	and	and	CCONJ
ertr-840	81	32	concerns	concern	NOUN
ertr-840	81	33	(	(	PUNCT
ertr-840	81	34	carroll	carroll	NOUN
ertr-840	81	35	and	and	CCONJ
ertr-840	81	36	rosson	rosson	NOUN
ertr-840	81	37	,	,	PUNCT
ertr-840	81	38	2003	2003	NUM
ertr-840	81	39	;	;	PUNCT
ertr-840	81	40	boyd	boyd	PROPN
ertr-840	81	41	&	&	CCONJ
ertr-840	81	42	ellison	ellison	PROPN
ertr-840	81	43	,	,	PUNCT
ertr-840	81	44	2007	2007	NUM
ertr-840	81	45	)	)	PUNCT
ertr-840	81	46	.	.	PUNCT
ertr-840	82	1	smith	smith	PROPN
ertr-840	82	2	et	et	PROPN
ertr-840	82	3	al	al	PROPN
ertr-840	82	4	.	.	PROPN
ertr-840	83	1	(	(	PUNCT
ertr-840	83	2	2007	2007	NUM
ertr-840	83	3	)	)	PUNCT
ertr-840	83	4	argued	argue	VERB
ertr-840	83	5	that	that	SCONJ
ertr-840	83	6	social	social	ADJ
ertr-840	83	7	networks	network	NOUN
ertr-840	83	8	had	have	AUX
ertr-840	83	9	become	become	VERB
ertr-840	83	10	a	a	DET
ertr-840	83	11	fundamental	fundamental	ADJ
ertr-840	83	12	technique	technique	NOUN
ertr-840	83	13	for	for	SCONJ
ertr-840	83	14	marketers	marketer	NOUN
ertr-840	83	15	to	to	PART
ertr-840	83	16	build	build	VERB
ertr-840	83	17	and	and	CCONJ
ertr-840	83	18	uphold	uphold	VERB
ertr-840	83	19	strong	strong	ADJ
ertr-840	83	20	brand	brand	NOUN
ertr-840	83	21	associations	association	NOUN
ertr-840	83	22	with	with	ADP
ertr-840	83	23	highly	highly	ADV
ertr-840	83	24	involved	involved	ADJ
ertr-840	83	25	consumers	consumer	NOUN
ertr-840	83	26	.	.	PUNCT
ertr-840	84	1	dellarocas	dellarocas	PROPN
ertr-840	84	2	(	(	PUNCT
ertr-840	84	3	2003	2003	NUM
ertr-840	84	4	,	,	PUNCT
ertr-840	84	5	p.	p.	NOUN
ertr-840	84	6	1407	1407	NUM
ertr-840	84	7	)	)	PUNCT
ertr-840	84	8	identified	identify	VERB
ertr-840	84	9	that	that	SCONJ
ertr-840	84	10	for	for	ADP
ertr-840	84	11	the	the	DET
ertr-840	84	12	first	first	ADJ
ertr-840	84	13	time	time	NOUN
ertr-840	84	14	in	in	ADP
ertr-840	84	15	history	history	NOUN
ertr-840	84	16	,	,	PUNCT
ertr-840	84	17	“	"	PUNCT
ertr-840	84	18	individuals	individual	NOUN
ertr-840	84	19	can	can	AUX
ertr-840	84	20	create	create	VERB
ertr-840	84	21	their	their	PRON
ertr-840	84	22	individual	individual	ADJ
ertr-840	84	23	opinions	opinion	NOUN
ertr-840	84	24	and	and	CCONJ
ertr-840	84	25	responses	response	NOUN
ertr-840	84	26	which	which	PRON
ertr-840	84	27	are	be	AUX
ertr-840	84	28	easily	easily	ADV
ertr-840	84	29	accessible	accessible	ADJ
ertr-840	84	30	to	to	ADP
ertr-840	84	31	the	the	DET
ertr-840	84	32	global	global	ADJ
ertr-840	84	33	community	community	NOUN
ertr-840	84	34	.	.	PUNCT
ertr-840	84	35	”	"	PUNCT
ertr-840	85	1	sun	sun	PROPN
ertr-840	85	2	et	et	PROPN
ertr-840	85	3	al	al	PROPN
ertr-840	85	4	.	.	PROPN
ertr-840	85	5	(	(	PUNCT
ertr-840	85	6	2006	2006	NUM
ertr-840	85	7	)	)	PUNCT
ertr-840	85	8	also	also	ADV
ertr-840	85	9	pointed	point	VERB
ertr-840	85	10	out	out	ADP
ertr-840	85	11	that	that	SCONJ
ertr-840	85	12	those	those	DET
ertr-840	85	13	site	site	NOUN
ertr-840	85	14	contributors	contributor	NOUN
ertr-840	85	15	demonstrate	demonstrate	VERB
ertr-840	85	16	fewer	few	ADJ
ertr-840	85	17	inhibitions	inhibition	NOUN
ertr-840	85	18	,	,	PUNCT
ertr-840	85	19	less	less	ADV
ertr-840	85	20	social	social	ADJ
ertr-840	85	21	apprehension	apprehension	NOUN
ertr-840	85	22	,	,	PUNCT
ertr-840	85	23	exhibit	exhibit	VERB
ertr-840	85	24	less	less	ADJ
ertr-840	85	25	public	public	ADJ
ertr-840	85	26	self	self	NOUN
ertr-840	85	27	-	-	PUNCT
ertr-840	85	28	awareness	awareness	NOUN
ertr-840	85	29	,	,	PUNCT
ertr-840	85	30	and	and	CCONJ
ertr-840	85	31	thus	thus	ADV
ertr-840	85	32	tend	tend	VERB
ertr-840	85	33	to	to	PART
ertr-840	85	34	be	be	AUX
ertr-840	85	35	more	more	ADV
ertr-840	85	36	honest	honest	ADJ
ertr-840	85	37	and	and	CCONJ
ertr-840	85	38	forthcoming	forthcoming	ADJ
ertr-840	85	39	with	with	ADP
ertr-840	85	40	their	their	PRON
ertr-840	85	41	viewpoints	viewpoint	NOUN
ertr-840	85	42	.	.	PUNCT
ertr-840	86	1	the	the	DET
ertr-840	86	2	three	three	NUM
ertr-840	86	3	factors	factor	NOUN
ertr-840	86	4	influencing	influence	VERB
ertr-840	86	5	customers	customer	NOUN
ertr-840	86	6	'	'	PART
ertr-840	86	7	online	online	ADJ
ertr-840	86	8	behavior	behavior	NOUN
ertr-840	86	9	the	the	DET
ertr-840	86	10	most	most	ADV
ertr-840	86	11	include	include	VERB
ertr-840	86	12	,	,	PUNCT
ertr-840	86	13	purchase	purchase	NOUN
ertr-840	86	14	intention	intention	NOUN
ertr-840	86	15	,	,	PUNCT
ertr-840	86	16	and	and	CCONJ
ertr-840	86	17	sales	sale	NOUN
ertr-840	86	18	are	be	AUX
ertr-840	86	19	valence	valence	NOUN
ertr-840	86	20	,	,	PUNCT
ertr-840	86	21	volume	volume	NOUN
ertr-840	86	22	,	,	PUNCT
ertr-840	86	23	and	and	CCONJ
ertr-840	86	24	the	the	DET
ertr-840	86	25	e	e	NOUN
ertr-840	86	26	-	-	NOUN
ertr-840	86	27	wom	wom	ADJ
ertr-840	86	28	content	content	NOUN
ertr-840	86	29	(	(	PUNCT
ertr-840	86	30	cheung	cheung	PROPN
ertr-840	86	31	&	&	CCONJ
ertr-840	86	32	thadani	thadani	PROPN
ertr-840	86	33	,	,	PUNCT
ertr-840	86	34	2012	2012	NUM
ertr-840	86	35	;	;	PUNCT
ertr-840	86	36	anaza	anaza	PROPN
ertr-840	86	37	&	&	CCONJ
ertr-840	86	38	rutherford	rutherford	PROPN
ertr-840	86	39	,	,	PUNCT
ertr-840	86	40	2014	2014	NUM
ertr-840	86	41	;	;	PUNCT
ertr-840	86	42	chevalier	chevalier	NOUN
ertr-840	86	43	&	&	CCONJ
ertr-840	86	44	mayzlin	mayzlin	PROPN
ertr-840	86	45	,	,	PUNCT
ertr-840	86	46	2006	2006	NUM
ertr-840	86	47	)	)	PUNCT
ertr-840	86	48	.	.	PUNCT
ertr-840	87	1	like	like	ADP
ertr-840	87	2	other	other	ADJ
ertr-840	87	3	industries	industry	NOUN
ertr-840	87	4	,	,	PUNCT
ertr-840	87	5	the	the	DET
ertr-840	87	6	hotel	hotel	NOUN
ertr-840	87	7	industry	industry	NOUN
ertr-840	87	8	is	be	AUX
ertr-840	87	9	also	also	ADV
ertr-840	87	10	attempting	attempt	VERB
ertr-840	87	11	to	to	PART
ertr-840	87	12	optimally	optimally	ADV
ertr-840	87	13	utilize	utilize	VERB
ertr-840	87	14	the	the	DET
ertr-840	87	15	e	e	NOUN
ertr-840	87	16	-	-	NOUN
ertr-840	87	17	wom	wom	NOUN
ertr-840	87	18	to	to	PART
ertr-840	87	19	generate	generate	VERB
ertr-840	87	20	a	a	DET
ertr-840	87	21	better	well	ADJ
ertr-840	87	22	customer	customer	NOUN
ertr-840	87	23	base	base	NOUN
ertr-840	87	24	and	and	CCONJ
ertr-840	87	25	revenue	revenue	NOUN
ertr-840	87	26	.	.	PUNCT
ertr-840	88	1	over	over	ADP
ertr-840	88	2	time	time	NOUN
ertr-840	88	3	,	,	PUNCT
ertr-840	88	4	the	the	DET
ertr-840	88	5	internet	internet	NOUN
ertr-840	88	6	has	have	AUX
ertr-840	88	7	become	become	VERB
ertr-840	88	8	a	a	DET
ertr-840	88	9	personalized	personalized	ADJ
ertr-840	88	10	information	information	NOUN
ertr-840	88	11	platform	platform	NOUN
ertr-840	88	12	for	for	ADP
ertr-840	88	13	hotel	hotel	NOUN
ertr-840	88	14	bookings	booking	NOUN
ertr-840	88	15	done	do	VERB
ertr-840	88	16	by	by	ADP
ertr-840	88	17	consumers	consumer	NOUN
ertr-840	88	18	per	per	ADP
ertr-840	88	19	their	their	PRON
ertr-840	88	20	specific	specific	ADJ
ertr-840	88	21	requirements	requirement	NOUN
ertr-840	88	22	(	(	PUNCT
ertr-840	88	23	liang	liang	PROPN
ertr-840	88	24	,	,	PUNCT
ertr-840	88	25	lai	lai	PROPN
ertr-840	88	26	,	,	PUNCT
ertr-840	88	27	and	and	CCONJ
ertr-840	88	28	ku	ku	PROPN
ertr-840	88	29	2006	2006	NUM
ertr-840	88	30	)	)	PUNCT
ertr-840	88	31	.	.	PUNCT
ertr-840	89	1	shea	shea	PROPN
ertr-840	89	2	and	and	CCONJ
ertr-840	89	3	roberts	roberts	PROPN
ertr-840	89	4	(	(	PUNCT
ertr-840	89	5	1998	1998	NUM
ertr-840	89	6	)	)	PUNCT
ertr-840	89	7	described	describe	VERB
ertr-840	89	8	user	user	NOUN
ertr-840	89	9	-	-	PUNCT
ertr-840	89	10	generated	generate	VERB
ertr-840	89	11	reviews	review	NOUN
ertr-840	89	12	as	as	ADP
ertr-840	89	13	a	a	DET
ertr-840	89	14	boon	boon	NOUN
ertr-840	89	15	for	for	ADP
ertr-840	89	16	hospitality	hospitality	NOUN
ertr-840	89	17	providers	provider	NOUN
ertr-840	89	18	as	as	SCONJ
ertr-840	89	19	it	it	PRON
ertr-840	89	20	helps	helps	AUX
ertr-840	89	21	overcome	overcome	VERB
ertr-840	89	22	and	and	CCONJ
ertr-840	89	23	improve	improve	VERB
ertr-840	89	24	product	product	NOUN
ertr-840	89	25	and	and	CCONJ
ertr-840	89	26	service	service	NOUN
ertr-840	89	27	quality	quality	NOUN
ertr-840	89	28	and	and	CCONJ
ertr-840	89	29	empowers	empower	VERB
ertr-840	89	30	customers	customer	NOUN
ertr-840	89	31	to	to	PART
ertr-840	89	32	make	make	VERB
ertr-840	89	33	self	self	NOUN
ertr-840	89	34	-	-	PUNCT
ertr-840	89	35	decision	decision	NOUN
ertr-840	89	36	(	(	PUNCT
ertr-840	89	37	pantelidis	pantelidi	NOUN
ertr-840	89	38	,	,	PUNCT
ertr-840	89	39	2010	2010	NUM
ertr-840	89	40	)	)	PUNCT
ertr-840	89	41	.	.	PUNCT
ertr-840	90	1	with	with	ADP
ertr-840	90	2	the	the	DET
ertr-840	90	3	plethora	plethora	NOUN
ertr-840	90	4	of	of	ADP
ertr-840	90	5	media	medium	NOUN
ertr-840	90	6	forms	form	NOUN
ertr-840	90	7	and	and	CCONJ
ertr-840	90	8	websites	website	NOUN
ertr-840	90	9	,	,	PUNCT
ertr-840	90	10	user	user	NOUN
ertr-840	90	11	-	-	PUNCT
ertr-840	90	12	generated	generate	VERB
ertr-840	90	13	reviews	review	NOUN
ertr-840	90	14	(	(	PUNCT
ertr-840	90	15	ugr	ugr	NOUN
ertr-840	90	16	)	)	PUNCT
ertr-840	90	17	and	and	CCONJ
ertr-840	90	18	e	e	NOUN
ertr-840	90	19	-	-	NOUN
ertr-840	90	20	reviews	review	NOUN
ertr-840	90	21	tailored	tailor	VERB
ertr-840	90	22	to	to	ADP
ertr-840	90	23	particular	particular	ADJ
ertr-840	90	24	niche	niche	NOUN
ertr-840	90	25	markets	market	NOUN
ertr-840	90	26	within	within	ADP
ertr-840	90	27	the	the	DET
ertr-840	90	28	media	medium	NOUN
ertr-840	90	29	landscape	landscape	NOUN
ertr-840	90	30	attract	attract	VERB
ertr-840	90	31	more	more	ADJ
ertr-840	90	32	than	than	ADP
ertr-840	90	33	69	69	NUM
ertr-840	90	34	million	million	NUM
ertr-840	90	35	users	user	NOUN
ertr-840	90	36	and	and	CCONJ
ertr-840	90	37	generate	generate	VERB
ertr-840	90	38	more	more	ADJ
ertr-840	90	39	than	than	ADP
ertr-840	90	40	$	$	SYM
ertr-840	90	41	450	450	NUM
ertr-840	90	42	million	million	NUM
ertr-840	90	43	in	in	ADP
ertr-840	90	44	advertising	advertising	NOUN
ertr-840	90	45	revenue	revenue	NOUN
ertr-840	90	46	(	(	PUNCT
ertr-840	90	47	verna	verna	PROPN
ertr-840	90	48	,	,	PUNCT
ertr-840	90	49	2007	2007	NUM
ertr-840	90	50	;	;	PUNCT
ertr-840	90	51	gretzel	gretzel	ADJ
ertr-840	90	52	,	,	PUNCT
ertr-840	90	53	2006	2006	NUM
ertr-840	90	54	)	)	PUNCT
ertr-840	90	55	.	.	PUNCT
ertr-840	91	1	many	many	ADJ
ertr-840	91	2	people	people	NOUN
ertr-840	91	3	use	use	VERB
ertr-840	91	4	online	online	ADJ
ertr-840	91	5	travel	travel	NOUN
ertr-840	91	6	referrals	referral	NOUN
ertr-840	91	7	for	for	ADP
ertr-840	91	8	their	their	PRON
ertr-840	91	9	travel	travel	NOUN
ertr-840	91	10	planning	planning	NOUN
ertr-840	91	11	as	as	SCONJ
ertr-840	91	12	they	they	PRON
ertr-840	91	13	believe	believe	VERB
ertr-840	91	14	e	e	NOUN
ertr-840	91	15	-	-	NOUN
ertr-840	91	16	reviews	review	NOUN
ertr-840	91	17	provide	provide	VERB
ertr-840	91	18	the	the	DET
ertr-840	91	19	latest	late	ADJ
ertr-840	91	20	,	,	PUNCT
ertr-840	91	21	most	most	ADV
ertr-840	91	22	enjoyable	enjoyable	ADJ
ertr-840	91	23	,	,	PUNCT
ertr-840	91	24	and	and	CCONJ
ertr-840	91	25	most	most	ADV
ertr-840	91	26	reliable	reliable	ADJ
ertr-840	91	27	information	information	NOUN
ertr-840	91	28	.	.	PUNCT
ertr-840	92	1	a	a	DET
ertr-840	92	2	study	study	NOUN
ertr-840	92	3	identified	identify	VERB
ertr-840	92	4	that	that	SCONJ
ertr-840	92	5	searching	search	VERB
ertr-840	92	6	for	for	ADP
ertr-840	92	7	travel	travel	NOUN
ertr-840	92	8	information	information	NOUN
ertr-840	92	9	is	be	AUX
ertr-840	92	10	currently	currently	ADV
ertr-840	92	11	the	the	DET
ertr-840	92	12	most	most	ADV
ertr-840	92	13	popular	popular	ADJ
ertr-840	92	14	online	online	ADJ
ertr-840	92	15	activity	activity	NOUN
ertr-840	92	16	and	and	CCONJ
ertr-840	92	17	reliable	reliable	ADJ
ertr-840	92	18	source	source	NOUN
ertr-840	92	19	among	among	ADP
ertr-840	92	20	one	one	NUM
ertr-840	92	21	-	-	PUNCT
ertr-840	92	22	fifth	fifth	NOUN
ertr-840	92	23	of	of	ADP
ertr-840	92	24	the	the	DET
ertr-840	92	25	respondent	respondent	NOUN
ertr-840	92	26	(	(	PUNCT
ertr-840	92	27	travelers	traveler	NOUN
ertr-840	92	28	and	and	CCONJ
ertr-840	92	29	tourist	tourist	NOUN
ertr-840	92	30	)	)	PUNCT
ertr-840	92	31	,	,	PUNCT
ertr-840	92	32	which	which	PRON
ertr-840	92	33	are	be	AUX
ertr-840	92	34	nearly	nearly	ADV
ertr-840	92	35	double	double	DET
ertr-840	92	36	its	its	PRON
ertr-840	92	37	nearest	near	ADJ
ertr-840	92	38	company	company	NOUN
ertr-840	92	39	-	-	PUNCT
ertr-840	92	40	owned	own	VERB
ertr-840	92	41	websites	website	NOUN
ertr-840	92	42	(	(	PUNCT
ertr-840	92	43	travel	travel	NOUN
ertr-840	92	44	agency	agency	NOUN
ertr-840	92	45	)	)	PUNCT
ertr-840	92	46	(	(	PUNCT
ertr-840	92	47	rainie	rainie	NOUN
ertr-840	92	48	and	and	CCONJ
ertr-840	92	49	horrigan	horrigan	NOUN
ertr-840	92	50	,	,	PUNCT
ertr-840	92	51	2009	2009	NUM
ertr-840	92	52	;	;	PUNCT
ertr-840	93	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	93	2	e	e	NOUN
ertr-840	93	3	-	-	NOUN
ertr-840	93	4	review	review	NOUN
ertr-840	93	5	of	of	ADP
ertr-840	93	6	tourism	tourism	NOUN
ertr-840	93	7	research	research	NOUN
ertr-840	93	8	(	(	PUNCT
ertr-840	93	9	ertr	ertr	NOUN
ertr-840	93	10	)	)	PUNCT
ertr-840	93	11	,	,	PUNCT
ertr-840	93	12	vol	vol	NOUN
ertr-840	93	13	.	.	PROPN
ertr-840	93	14	19	19	NUM
ertr-840	93	15	,	,	PUNCT
ertr-840	93	16	no	no	INTJ
ertr-840	93	17	.	.	NOUN
ertr-840	93	18	2	2	NUM
ertr-840	93	19	,	,	PUNCT
ertr-840	93	20	2022	2022	NUM
ertr-840	93	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	93	22	220	220	NUM
ertr-840	93	23	harwood	harwood	NOUN
ertr-840	93	24	,	,	PUNCT
ertr-840	93	25	2007	2007	NUM
ertr-840	93	26	)	)	PUNCT
ertr-840	93	27	.	.	PUNCT
ertr-840	94	1	ellis	ellis	PROPN
ertr-840	94	2	–	–	PUNCT
ertr-840	94	3	green	green	ADJ
ertr-840	94	4	,	,	PUNCT
ertr-840	94	5	in	in	ADP
ertr-840	94	6	2007	2007	NUM
ertr-840	94	7	,	,	PUNCT
ertr-840	94	8	revealed	reveal	VERB
ertr-840	94	9	that	that	SCONJ
ertr-840	94	10	within	within	ADP
ertr-840	94	11	travel	travel	NOUN
ertr-840	94	12	,	,	PUNCT
ertr-840	94	13	the	the	DET
ertr-840	94	14	web	web	NOUN
ertr-840	94	15	2.0	2.0	NUM
ertr-840	94	16	theme	theme	NOUN
ertr-840	94	17	received	receive	VERB
ertr-840	94	18	maximum	maximum	ADJ
ertr-840	94	19	attention	attention	NOUN
ertr-840	94	20	due	due	ADP
ertr-840	94	21	to	to	ADP
ertr-840	94	22	user	user	NOUN
ertr-840	94	23	-	-	PUNCT
ertr-840	94	24	generated	generate	VERB
ertr-840	94	25	e	e	NOUN
ertr-840	94	26	-	-	NOUN
ertr-840	94	27	reviews	review	NOUN
ertr-840	94	28	.	.	PUNCT
ertr-840	95	1	it	it	PRON
ertr-840	95	2	has	have	AUX
ertr-840	95	3	been	be	AUX
ertr-840	95	4	observed	observe	VERB
ertr-840	95	5	that	that	SCONJ
ertr-840	95	6	frequent	frequent	ADJ
ertr-840	95	7	travelers	traveler	NOUN
ertr-840	95	8	,	,	PUNCT
ertr-840	95	9	while	while	SCONJ
ertr-840	95	10	making	make	VERB
ertr-840	95	11	hotel	hotel	NOUN
ertr-840	95	12	booking	booking	NOUN
ertr-840	95	13	decisions	decision	NOUN
ertr-840	95	14	,	,	PUNCT
ertr-840	95	15	more	more	ADV
ertr-840	95	16	often	often	ADV
ertr-840	95	17	consider	consider	VERB
ertr-840	95	18	reviews	review	NOUN
ertr-840	95	19	than	than	ADP
ertr-840	95	20	other	other	ADJ
ertr-840	95	21	information	information	NOUN
ertr-840	95	22	sources	source	NOUN
ertr-840	95	23	(	(	PUNCT
ertr-840	95	24	bonn	bonn	PROPN
ertr-840	95	25	et	et	PROPN
ertr-840	95	26	al	al	PROPN
ertr-840	95	27	.	.	PROPN
ertr-840	95	28	,	,	PUNCT
ertr-840	95	29	1999	1999	NUM
ertr-840	95	30	;	;	PUNCT
ertr-840	95	31	gretzel	gretzel	PROPN
ertr-840	95	32	et	et	PROPN
ertr-840	95	33	al	al	PROPN
ertr-840	95	34	.	.	PROPN
ertr-840	95	35	,	,	PUNCT
ertr-840	95	36	2008	2008	NUM
ertr-840	95	37	)	)	PUNCT
ertr-840	95	38	.	.	PUNCT
ertr-840	96	1	the	the	DET
ertr-840	96	2	guests	guest	NOUN
ertr-840	96	3	’	’	PART
ertr-840	96	4	comments	comment	NOUN
ertr-840	96	5	on	on	ADP
ertr-840	96	6	the	the	DET
ertr-840	96	7	online	online	ADJ
ertr-840	96	8	platform	platform	NOUN
ertr-840	96	9	(	(	PUNCT
ertr-840	96	10	both	both	CCONJ
ertr-840	96	11	quantitative	quantitative	ADJ
ertr-840	96	12	and	and	CCONJ
ertr-840	96	13	qualitative	qualitative	ADJ
ertr-840	96	14	feedback	feedback	NOUN
ertr-840	96	15	)	)	PUNCT
ertr-840	96	16	play	play	VERB
ertr-840	96	17	a	a	DET
ertr-840	96	18	vital	vital	ADJ
ertr-840	96	19	role	role	NOUN
ertr-840	96	20	in	in	ADP
ertr-840	96	21	sharing	share	VERB
ertr-840	96	22	the	the	DET
ertr-840	96	23	hotel	hotel	NOUN
ertr-840	96	24	experiences	experience	NOUN
ertr-840	96	25	(	(	PUNCT
ertr-840	96	26	l.	l.	PROPN
ertr-840	96	27	murphy	murphy	PROPN
ertr-840	96	28	et	et	PROPN
ertr-840	96	29	al	al	PROPN
ertr-840	96	30	.	.	PROPN
ertr-840	96	31	,	,	PUNCT
ertr-840	96	32	2007	2007	NUM
ertr-840	96	33	;	;	PUNCT
ertr-840	96	34	pullman	pullman	PROPN
ertr-840	96	35	et	et	PROPN
ertr-840	96	36	al	al	PROPN
ertr-840	96	37	.	.	PROPN
ertr-840	96	38	,	,	PUNCT
ertr-840	96	39	2005	2005	NUM
ertr-840	96	40	)	)	PUNCT
ertr-840	96	41	.	.	PUNCT
ertr-840	97	1	the	the	DET
ertr-840	97	2	hotel	hotel	NOUN
ertr-840	97	3	management	management	NOUN
ertr-840	97	4	further	far	ADV
ertr-840	97	5	analyzes	analyze	VERB
ertr-840	97	6	these	these	DET
ertr-840	97	7	reviews	review	NOUN
ertr-840	97	8	to	to	PART
ertr-840	97	9	seek	seek	VERB
ertr-840	97	10	improvement	improvement	NOUN
ertr-840	97	11	areas	area	NOUN
ertr-840	97	12	,	,	PUNCT
ertr-840	97	13	efficiently	efficiently	ADV
ertr-840	97	14	utilizing	utilize	VERB
ertr-840	97	15	resources	resource	NOUN
ertr-840	97	16	in	in	ADP
ertr-840	97	17	service	service	NOUN
ertr-840	97	18	operations	operation	NOUN
ertr-840	97	19	,	,	PUNCT
ertr-840	97	20	optimizing	optimize	VERB
ertr-840	97	21	revenue	revenue	NOUN
ertr-840	97	22	and	and	CCONJ
ertr-840	97	23	maximising	maximise	VERB
ertr-840	97	24	profits	profit	NOUN
ertr-840	97	25	,	,	PUNCT
ertr-840	97	26	and	and	CCONJ
ertr-840	97	27	increasing	increase	VERB
ertr-840	97	28	brand	brand	NOUN
ertr-840	97	29	loyalty	loyalty	NOUN
ertr-840	97	30	and	and	CCONJ
ertr-840	97	31	image	image	NOUN
ertr-840	97	32	(	(	PUNCT
ertr-840	97	33	kreck	kreck	PROPN
ertr-840	97	34	,	,	PUNCT
ertr-840	97	35	1998	1998	NUM
ertr-840	97	36	;	;	PUNCT
ertr-840	97	37	ford	ford	NOUN
ertr-840	97	38	and	and	CCONJ
ertr-840	97	39	bach	bach	PROPN
ertr-840	97	40	,	,	PUNCT
ertr-840	97	41	1997	1997	NUM
ertr-840	97	42	)	)	PUNCT
ertr-840	97	43	.	.	PUNCT
ertr-840	98	1	various	various	ADJ
ertr-840	98	2	factors	factor	NOUN
ertr-840	98	3	influence	influence	VERB
ertr-840	98	4	the	the	DET
ertr-840	98	5	customers	customer	NOUN
ertr-840	98	6	to	to	PART
ertr-840	98	7	post	post	VERB
ertr-840	98	8	reviews	review	NOUN
ertr-840	98	9	on	on	ADP
ertr-840	98	10	the	the	DET
ertr-840	98	11	company	company	NOUN
ertr-840	98	12	's	's	PART
ertr-840	98	13	website	website	NOUN
ertr-840	98	14	about	about	ADP
ertr-840	98	15	their	their	PRON
ertr-840	98	16	comfortable	comfortable	ADJ
ertr-840	98	17	stay	stay	NOUN
ertr-840	98	18	,	,	PUNCT
ertr-840	98	19	sometimes	sometimes	ADV
ertr-840	98	20	in	in	ADP
ertr-840	98	21	the	the	DET
ertr-840	98	22	form	form	NOUN
ertr-840	98	23	of	of	ADP
ertr-840	98	24	complaints	complaint	NOUN
ertr-840	98	25	.	.	PUNCT
ertr-840	99	1	weather	weather	NOUN
ertr-840	99	2	factors	factor	NOUN
ertr-840	99	3	like	like	ADP
ertr-840	99	4	temperature	temperature	NOUN
ertr-840	99	5	,	,	PUNCT
ertr-840	99	6	rain	rain	NOUN
ertr-840	99	7	,	,	PUNCT
ertr-840	99	8	and	and	CCONJ
ertr-840	99	9	biometric	biometric	ADJ
ertr-840	99	10	pressure	pressure	NOUN
ertr-840	99	11	often	often	ADV
ertr-840	99	12	drive	drive	VERB
ertr-840	99	13	the	the	DET
ertr-840	99	14	consumers	consumer	NOUN
ertr-840	99	15	'	'	PART
ertr-840	99	16	complaint	complaint	NOUN
ertr-840	99	17	behaviour	behaviour	NOUN
ertr-840	99	18	(	(	PUNCT
ertr-840	99	19	bujisic	bujisic	PROPN
ertr-840	99	20	et	et	PROPN
ertr-840	99	21	al	al	PROPN
ertr-840	99	22	.	.	PROPN
ertr-840	99	23	,	,	PUNCT
ertr-840	99	24	2019	2019	NUM
ertr-840	99	25	)	)	PUNCT
ertr-840	99	26	.	.	PUNCT
ertr-840	100	1	xue	xue	PROPN
ertr-840	100	2	and	and	CCONJ
ertr-840	100	3	phelps	phelps	PROPN
ertr-840	100	4	(	(	PUNCT
ertr-840	100	5	2004	2004	NUM
ertr-840	100	6	)	)	PUNCT
ertr-840	100	7	suggested	suggest	VERB
ertr-840	100	8	that	that	SCONJ
ertr-840	100	9	reviews	review	NOUN
ertr-840	100	10	posted	post	VERB
ertr-840	100	11	on	on	ADP
ertr-840	100	12	third	third	ADJ
ertr-840	100	13	-	-	PUNCT
ertr-840	100	14	party	party	NOUN
ertr-840	100	15	websites	website	NOUN
ertr-840	100	16	are	be	AUX
ertr-840	100	17	more	more	ADV
ertr-840	100	18	authentic	authentic	ADJ
ertr-840	100	19	than	than	ADP
ertr-840	100	20	sharing	share	VERB
ertr-840	100	21	one	one	NUM
ertr-840	100	22	experience	experience	NOUN
ertr-840	100	23	with	with	ADP
ertr-840	100	24	an	an	DET
ertr-840	100	25	online	online	ADJ
ertr-840	100	26	travel	travel	NOUN
ertr-840	100	27	agency	agency	NOUN
ertr-840	100	28	.	.	PUNCT
ertr-840	101	1	moreover	moreover	ADV
ertr-840	101	2	,	,	PUNCT
ertr-840	101	3	thus	thus	ADV
ertr-840	101	4	it	it	PRON
ertr-840	101	5	gives	give	VERB
ertr-840	101	6	the	the	DET
ertr-840	101	7	scope	scope	NOUN
ertr-840	101	8	to	to	ADP
ertr-840	101	9	the	the	DET
ertr-840	101	10	websites	website	NOUN
ertr-840	101	11	like	like	VERB
ertr-840	101	12	—	—	PUNCT
ertr-840	101	13	trip	trip	NOUN
ertr-840	101	14	advisor	advisor	NOUN
ertr-840	101	15	while	while	SCONJ
ertr-840	101	16	making	make	VERB
ertr-840	101	17	hotel	hotel	NOUN
ertr-840	101	18	booking	booking	NOUN
ertr-840	101	19	decisions	decision	NOUN
ertr-840	101	20	.	.	PUNCT
ertr-840	102	1	the	the	DET
ertr-840	102	2	online	online	ADJ
ertr-840	102	3	review	review	NOUN
ertr-840	102	4	website	website	NOUN
ertr-840	102	5	‘	'	PUNCT
ertr-840	102	6	tripadvisor	tripadvisor	NOUN
ertr-840	102	7	’	'	PUNCT
ertr-840	102	8	gives	give	VERB
ertr-840	102	9	different	different	ADJ
ertr-840	102	10	ratings	rating	NOUN
ertr-840	102	11	to	to	ADP
ertr-840	102	12	the	the	DET
ertr-840	102	13	hotel	hotel	NOUN
ertr-840	102	14	on	on	ADP
ertr-840	102	15	different	different	ADJ
ertr-840	102	16	parameters	parameter	NOUN
ertr-840	102	17	as	as	SCONJ
ertr-840	102	18	per	per	ADP
ertr-840	102	19	the	the	DET
ertr-840	102	20	feedback	feedback	NOUN
ertr-840	102	21	given	give	VERB
ertr-840	102	22	by	by	ADP
ertr-840	102	23	the	the	DET
ertr-840	102	24	users	user	NOUN
ertr-840	102	25	is	be	AUX
ertr-840	102	26	gaining	gain	VERB
ertr-840	102	27	immense	immense	ADJ
ertr-840	102	28	popularity	popularity	NOUN
ertr-840	102	29	(	(	PUNCT
ertr-840	102	30	buhalis	buhalis	PROPN
ertr-840	102	31	&	&	CCONJ
ertr-840	102	32	law	law	PROPN
ertr-840	102	33	,	,	PUNCT
ertr-840	102	34	2008	2008	NUM
ertr-840	102	35	)	)	PUNCT
ertr-840	102	36	.	.	PUNCT
ertr-840	103	1	travelers	traveler	NOUN
ertr-840	103	2	visiting	visit	VERB
ertr-840	103	3	various	various	ADJ
ertr-840	103	4	destinations	destination	NOUN
ertr-840	103	5	for	for	ADP
ertr-840	103	6	leisure	leisure	NOUN
ertr-840	103	7	,	,	PUNCT
ertr-840	103	8	business	business	NOUN
ertr-840	103	9	,	,	PUNCT
ertr-840	103	10	and	and	CCONJ
ertr-840	103	11	other	other	ADJ
ertr-840	103	12	purposes	purpose	NOUN
ertr-840	103	13	are	be	AUX
ertr-840	103	14	likely	likely	ADJ
ertr-840	103	15	to	to	PART
ertr-840	103	16	go	go	VERB
ertr-840	103	17	for	for	ADP
ertr-840	103	18	suggestions	suggestion	NOUN
ertr-840	103	19	from	from	ADP
ertr-840	103	20	such	such	ADJ
ertr-840	103	21	websites	website	NOUN
ertr-840	103	22	before	before	ADP
ertr-840	103	23	hotel	hotel	NOUN
ertr-840	103	24	booking	booking	NOUN
ertr-840	103	25	.	.	PUNCT
ertr-840	104	1	the	the	DET
ertr-840	104	2	study	study	NOUN
ertr-840	104	3	by	by	ADP
ertr-840	104	4	gretzel	gretzel	ADJ
ertr-840	104	5	and	and	CCONJ
ertr-840	104	6	yoo	yoo	PROPN
ertr-840	104	7	(	(	PUNCT
ertr-840	104	8	2008	2008	NUM
ertr-840	104	9	)	)	PUNCT
ertr-840	104	10	revealed	reveal	VERB
ertr-840	104	11	that	that	SCONJ
ertr-840	104	12	97.7	97.7	NUM
ertr-840	104	13	percent	percent	NOUN
ertr-840	104	14	of	of	ADP
ertr-840	104	15	tripadvisor	tripadvisor	NOUN
ertr-840	104	16	users	user	NOUN
ertr-840	104	17	were	be	AUX
ertr-840	104	18	influenced	influence	VERB
ertr-840	104	19	by	by	ADP
ertr-840	104	20	other	other	ADJ
ertr-840	104	21	's	's	PART
ertr-840	104	22	reviews	review	NOUN
ertr-840	104	23	,	,	PUNCT
ertr-840	104	24	out	out	ADP
ertr-840	104	25	of	of	ADP
ertr-840	104	26	which	which	PRON
ertr-840	104	27	77.9	77.9	NUM
ertr-840	104	28	percent	percent	NOUN
ertr-840	104	29	used	use	VERB
ertr-840	104	30	other	other	ADJ
ertr-840	104	31	reviews	review	NOUN
ertr-840	104	32	for	for	ADP
ertr-840	104	33	choosing	choose	VERB
ertr-840	104	34	their	their	PRON
ertr-840	104	35	accommodation	accommodation	NOUN
ertr-840	104	36	(	(	PUNCT
ertr-840	104	37	briggs	briggs	PROPN
ertr-840	104	38	et	et	PROPN
ertr-840	104	39	al	al	PROPN
ertr-840	104	40	.	.	PROPN
ertr-840	104	41	,	,	PUNCT
ertr-840	104	42	2007	2007	NUM
ertr-840	104	43	;	;	PUNCT
ertr-840	104	44	miguéns	miguéns	PROPN
ertr-840	104	45	et	et	PROPN
ertr-840	104	46	al	al	PROPN
ertr-840	104	47	.	.	PROPN
ertr-840	104	48	,	,	PUNCT
ertr-840	104	49	2008	2008	NUM
ertr-840	104	50	;	;	PUNCT
ertr-840	104	51	o'connor	o'connor	PROPN
ertr-840	104	52	,	,	PUNCT
ertr-840	104	53	2008	2008	NUM
ertr-840	104	54	)	)	PUNCT
ertr-840	104	55	.	.	PUNCT
ertr-840	105	1	in	in	ADP
ertr-840	105	2	another	another	DET
ertr-840	105	3	study	study	NOUN
ertr-840	105	4	,	,	PUNCT
ertr-840	105	5	chipkin	chipkin	NOUN
ertr-840	105	6	(	(	PUNCT
ertr-840	105	7	2012	2012	NUM
ertr-840	105	8	)	)	PUNCT
ertr-840	105	9	observed	observe	VERB
ertr-840	105	10	that	that	SCONJ
ertr-840	105	11	nearly	nearly	ADV
ertr-840	105	12	half	half	NOUN
ertr-840	105	13	of	of	ADP
ertr-840	105	14	the	the	DET
ertr-840	105	15	travellers	traveller	NOUN
ertr-840	105	16	whether	whether	SCONJ
ertr-840	105	17	travelling	travel	VERB
ertr-840	105	18	alone	alone	ADJ
ertr-840	105	19	or	or	CCONJ
ertr-840	105	20	with	with	ADP
ertr-840	105	21	a	a	DET
ertr-840	105	22	group	group	NOUN
ertr-840	105	23	,	,	PUNCT
ertr-840	105	24	irrespective	irrespective	ADV
ertr-840	105	25	of	of	ADP
ertr-840	105	26	their	their	PRON
ertr-840	105	27	purpose	purpose	NOUN
ertr-840	105	28	of	of	ADP
ertr-840	105	29	visit	visit	NOUN
ertr-840	105	30	,	,	PUNCT
ertr-840	105	31	always	always	ADV
ertr-840	105	32	scroll	scroll	VERB
ertr-840	105	33	through	through	ADP
ertr-840	105	34	customer	customer	NOUN
ertr-840	105	35	ratings	rating	NOUN
ertr-840	105	36	on	on	ADP
ertr-840	105	37	hotel	hotel	NOUN
ertr-840	105	38	review	review	NOUN
ertr-840	105	39	websites	website	NOUN
ertr-840	105	40	before	before	ADP
ertr-840	105	41	confirming	confirm	VERB
ertr-840	105	42	their	their	PRON
ertr-840	105	43	accommodation	accommodation	NOUN
ertr-840	105	44	.	.	PUNCT
ertr-840	106	1	online	online	ADJ
ertr-840	106	2	users	user	NOUN
ertr-840	106	3	are	be	AUX
ertr-840	106	4	often	often	ADV
ertr-840	106	5	more	more	ADV
ertr-840	106	6	enthusiastic	enthusiastic	ADJ
ertr-840	106	7	about	about	ADP
ertr-840	106	8	writing	write	VERB
ertr-840	106	9	a	a	DET
ertr-840	106	10	review	review	NOUN
ertr-840	106	11	on	on	ADP
ertr-840	106	12	trip	trip	NOUN
ertr-840	106	13	advisor	advisor	NOUN
ertr-840	106	14	when	when	SCONJ
ertr-840	106	15	they	they	PRON
ertr-840	106	16	perceive	perceive	VERB
ertr-840	106	17	a	a	DET
ertr-840	106	18	higher	high	ADJ
ertr-840	106	19	transaction	transaction	NOUN
ertr-840	106	20	risk	risk	NOUN
ertr-840	106	21	(	(	PUNCT
ertr-840	106	22	jurca	jurca	NOUN
ertr-840	106	23	et	et	PROPN
ertr-840	106	24	al	al	PROPN
ertr-840	106	25	.	.	PROPN
ertr-840	106	26	,	,	PUNCT
ertr-840	106	27	2010	2010	NUM
ertr-840	106	28	)	)	PUNCT
ertr-840	106	29	.	.	PUNCT
ertr-840	107	1	liu	liu	PROPN
ertr-840	107	2	et	et	PROPN
ertr-840	107	3	al	al	PROPN
ertr-840	107	4	.	.	PROPN
ertr-840	108	1	in	in	ADP
ertr-840	108	2	2015	2015	NUM
ertr-840	108	3	discovered	discover	VERB
ertr-840	108	4	that	that	SCONJ
ertr-840	108	5	reviewers	reviewer	NOUN
ertr-840	108	6	with	with	ADP
ertr-840	108	7	higher	high	ADJ
ertr-840	108	8	status	status	NOUN
ertr-840	108	9	tend	tend	VERB
ertr-840	108	10	to	to	PART
ertr-840	108	11	give	give	VERB
ertr-840	108	12	lesser	less	ADJ
ertr-840	108	13	reviews	review	NOUN
ertr-840	108	14	and	and	CCONJ
ertr-840	108	15	ratings	rating	NOUN
ertr-840	108	16	.	.	PUNCT
ertr-840	109	1	the	the	DET
ertr-840	109	2	authenticity	authenticity	NOUN
ertr-840	109	3	of	of	ADP
ertr-840	109	4	user	user	NOUN
ertr-840	109	5	-	-	PUNCT
ertr-840	109	6	generated	generate	VERB
ertr-840	109	7	reviews	review	NOUN
ertr-840	109	8	on	on	ADP
ertr-840	109	9	the	the	DET
ertr-840	109	10	website	website	NOUN
ertr-840	109	11	has	have	AUX
ertr-840	109	12	always	always	ADV
ertr-840	109	13	been	be	AUX
ertr-840	109	14	under	under	ADP
ertr-840	109	15	the	the	DET
ertr-840	109	16	scanner	scanner	NOUN
ertr-840	109	17	.	.	PUNCT
ertr-840	110	1	previous	previous	ADJ
ertr-840	110	2	studies	study	NOUN
ertr-840	110	3	have	have	AUX
ertr-840	110	4	also	also	ADV
ertr-840	110	5	questioned	question	VERB
ertr-840	110	6	the	the	DET
ertr-840	110	7	authenticity	authenticity	NOUN
ertr-840	110	8	of	of	ADP
ertr-840	110	9	user	user	NOUN
ertr-840	110	10	-	-	PUNCT
ertr-840	110	11	generated	generate	VERB
ertr-840	110	12	reviews	review	NOUN
ertr-840	110	13	on	on	ADP
ertr-840	110	14	a	a	DET
ertr-840	110	15	website	website	NOUN
ertr-840	110	16	(	(	PUNCT
ertr-840	110	17	keates	keate	NOUN
ertr-840	110	18	,	,	PUNCT
ertr-840	110	19	2007	2007	NUM
ertr-840	110	20	;	;	PUNCT
ertr-840	110	21	milan	milan	PROPN
ertr-840	110	22	,	,	PUNCT
ertr-840	110	23	2007	2007	NUM
ertr-840	110	24	)	)	PUNCT
ertr-840	110	25	.	.	PUNCT
ertr-840	111	1	the	the	DET
ertr-840	111	2	study	study	NOUN
ertr-840	111	3	posits	posit	VERB
ertr-840	111	4	the	the	DET
ertr-840	111	5	company	company	NOUN
ertr-840	111	6	's	's	PART
ertr-840	111	7	effort	effort	NOUN
ertr-840	111	8	towards	towards	ADP
ertr-840	111	9	verifying	verifying	NOUN
ertr-840	111	10	reviewer	reviewer	NOUN
ertr-840	111	11	authenticity	authenticity	NOUN
ertr-840	111	12	for	for	ADP
ertr-840	111	13	those	those	PRON
ertr-840	111	14	who	who	PRON
ertr-840	111	15	stayed	stay	VERB
ertr-840	111	16	in	in	ADP
ertr-840	111	17	the	the	DET
ertr-840	111	18	hotel	hotel	NOUN
ertr-840	111	19	,	,	PUNCT
ertr-840	111	20	although	although	SCONJ
ertr-840	111	21	the	the	DET
ertr-840	111	22	management	management	NOUN
ertr-840	111	23	claims	claim	VERB
ertr-840	111	24	that	that	SCONJ
ertr-840	111	25	all	all	DET
ertr-840	111	26	reviews	review	NOUN
ertr-840	111	27	are	be	AUX
ertr-840	111	28	verified	verify	VERB
ertr-840	111	29	by	by	ADP
ertr-840	111	30	trained	train	VERB
ertr-840	111	31	professionals	professional	NOUN
ertr-840	111	32	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-840	111	33	e	e	NOUN
ertr-840	111	34	-	-	NOUN
ertr-840	111	35	review	review	NOUN
ertr-840	111	36	of	of	ADP
ertr-840	111	37	tourism	tourism	NOUN
ertr-840	111	38	research	research	NOUN
ertr-840	111	39	(	(	PUNCT
ertr-840	111	40	ertr	ertr	NOUN
ertr-840	111	41	)	)	PUNCT
ertr-840	111	42	,	,	PUNCT
ertr-840	111	43	vol	vol	NOUN
ertr-840	111	44	.	.	PROPN
ertr-840	111	45	19	19	NUM
ertr-840	111	46	,	,	PUNCT
ertr-840	111	47	no	no	INTJ
ertr-840	111	48	.	.	NOUN
ertr-840	111	49	2	2	NUM
ertr-840	111	50	,	,	PUNCT
ertr-840	111	51	2022	2022	NUM
ertr-840	111	52	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-840	111	53	221	221	NUM
ertr-840	111	54	(	(	PUNCT
ertr-840	111	55	reiter	reiter	NOUN
ertr-840	111	56	,	,	PUNCT
ertr-840	111	57	2007	2007	NUM
ertr-840	111	58	)	)	PUNCT
ertr-840	111	59	.	.	PUNCT
ertr-840	112	1	moreover	moreover	ADV
ertr-840	112	2	,	,	PUNCT
ertr-840	112	3	it	it	PRON
ertr-840	112	4	enables	enable	VERB
ertr-840	112	5	the	the	DET
ertr-840	112	6	customers	customer	NOUN
ertr-840	112	7	to	to	PART
ertr-840	112	8	rely	rely	VERB
ertr-840	112	9	on	on	ADP
ertr-840	112	10	the	the	DET
ertr-840	112	11	e	e	NOUN
ertr-840	112	12	-	-	NOUN
ertr-840	112	13	reviews	review	NOUN
ertr-840	112	14	available	available	ADJ
ertr-840	112	15	on	on	ADP
ertr-840	112	16	the	the	DET
ertr-840	112	17	website	website	NOUN
ertr-840	112	18	.	.	PUNCT
ertr-840	113	1	e	e	X
ertr-840	113	2	-	-	PUNCT
ertr-840	113	3	wom	wom	NOUN
ertr-840	113	4	through	through	ADP
ertr-840	113	5	web	web	NOUN
ertr-840	113	6	2.0	2.0	NUM
ertr-840	113	7	has	have	VERB
ertr-840	113	8	a	a	DET
ertr-840	113	9	robust	robust	ADJ
ertr-840	113	10	impact	impact	NOUN
ertr-840	113	11	on	on	ADP
ertr-840	113	12	a	a	DET
ertr-840	113	13	brand	brand	NOUN
ertr-840	113	14	image	image	NOUN
ertr-840	113	15	which	which	PRON
ertr-840	113	16	in	in	ADP
ertr-840	113	17	turn	turn	NOUN
ertr-840	113	18	affects	affect	VERB
ertr-840	113	19	the	the	DET
ertr-840	113	20	purchase	purchase	NOUN
ertr-840	113	21	intention	intention	NOUN
ertr-840	113	22	of	of	ADP
ertr-840	113	23	consumers	consumer	NOUN
ertr-840	113	24	(	(	PUNCT
ertr-840	113	25	jalilvand	jalilvand	NOUN
ertr-840	113	26	and	and	CCONJ
ertr-840	113	27	samiei	samiei	PROPN
ertr-840	113	28	,	,	PUNCT
ertr-840	113	29	2012	2012	NUM
ertr-840	113	30	)	)	PUNCT
ertr-840	113	31	.	.	PUNCT
ertr-840	114	1	marketers	marketer	NOUN
ertr-840	114	2	have	have	AUX
ertr-840	114	3	utilized	utilize	VERB
ertr-840	114	4	various	various	ADJ
ertr-840	114	5	techniques	technique	NOUN
ertr-840	114	6	to	to	PART
ertr-840	114	7	uphold	uphold	VERB
ertr-840	114	8	the	the	DET
ertr-840	114	9	brand	brand	NOUN
ertr-840	114	10	loyalty	loyalty	NOUN
ertr-840	114	11	of	of	ADP
ertr-840	114	12	their	their	PRON
ertr-840	114	13	customers	customer	NOUN
ertr-840	114	14	,	,	PUNCT
ertr-840	114	15	including	include	VERB
ertr-840	114	16	brand	brand	NOUN
ertr-840	114	17	elements	element	NOUN
ertr-840	114	18	,	,	PUNCT
ertr-840	114	19	classical	classical	ADJ
ertr-840	114	20	marketing	marketing	NOUN
ertr-840	114	21	mix	mix	NOUN
ertr-840	114	22	variables	variable	NOUN
ertr-840	114	23	,	,	PUNCT
ertr-840	114	24	and	and	CCONJ
ertr-840	114	25	new	new	ADJ
ertr-840	114	26	marketing	marketing	NOUN
ertr-840	114	27	approaches	approach	NOUN
ertr-840	114	28	,	,	PUNCT
ertr-840	114	29	including	include	VERB
ertr-840	114	30	internet	internet	NOUN
ertr-840	114	31	marketing	marketing	NOUN
ertr-840	114	32	and	and	CCONJ
ertr-840	114	33	social	social	ADJ
ertr-840	114	34	media	medium	NOUN
ertr-840	114	35	marketing	marketing	NOUN
ertr-840	114	36	(	(	PUNCT
ertr-840	114	37	keller	keller	PROPN
ertr-840	114	38	et	et	PROPN
ertr-840	114	39	al	al	PROPN
ertr-840	114	40	.	.	PROPN
ertr-840	114	41	,	,	PUNCT
ertr-840	114	42	2011	2011	NUM
ertr-840	114	43	;	;	PUNCT
ertr-840	114	44	kotler	kotler	PROPN
ertr-840	114	45	and	and	CCONJ
ertr-840	114	46	keller	keller	PROPN
ertr-840	114	47	,	,	PUNCT
ertr-840	114	48	2007	2007	NUM
ertr-840	114	49	)	)	PUNCT
ertr-840	114	50	.	.	PUNCT
ertr-840	115	1	previous	previous	ADJ
ertr-840	115	2	studies	study	NOUN
ertr-840	115	3	revealed	reveal	VERB
ertr-840	115	4	that	that	SCONJ
ertr-840	115	5	social	social	ADJ
ertr-840	115	6	media	medium	NOUN
ertr-840	115	7	marketing	marketing	NOUN
ertr-840	115	8	helps	help	VERB
ertr-840	115	9	businesses	business	NOUN
ertr-840	115	10	establish	establish	VERB
ertr-840	115	11	better	well	ADJ
ertr-840	115	12	communication	communication	NOUN
ertr-840	115	13	channels	channel	NOUN
ertr-840	115	14	with	with	ADP
ertr-840	115	15	consumers	consumer	NOUN
ertr-840	115	16	to	to	PART
ertr-840	115	17	build	build	VERB
ertr-840	115	18	brand	brand	NOUN
ertr-840	115	19	loyalty	loyalty	NOUN
ertr-840	115	20	beyond	beyond	ADP
ertr-840	115	21	traditional	traditional	ADJ
ertr-840	115	22	methods	method	NOUN
ertr-840	115	23	and	and	CCONJ
ertr-840	115	24	hence	hence	ADV
ertr-840	115	25	helps	help	VERB
ertr-840	115	26	build	build	VERB
ertr-840	115	27	the	the	DET
ertr-840	115	28	brand	brand	NOUN
ertr-840	115	29	image	image	NOUN
ertr-840	115	30	(	(	PUNCT
ertr-840	115	31	jackson	jackson	PROPN
ertr-840	115	32	,	,	PUNCT
ertr-840	115	33	2011	2011	NUM
ertr-840	115	34	)	)	PUNCT
ertr-840	115	35	.	.	PUNCT
ertr-840	116	1	charo	charo	PROPN
ertr-840	116	2	et	et	PROPN
ertr-840	116	3	al	al	PROPN
ertr-840	116	4	.	.	PROPN
ertr-840	117	1	(	(	PUNCT
ertr-840	117	2	2015	2015	NUM
ertr-840	117	3	)	)	PUNCT
ertr-840	117	4	demonstrated	demonstrate	VERB
ertr-840	117	5	in	in	ADP
ertr-840	117	6	their	their	PRON
ertr-840	117	7	study	study	NOUN
ertr-840	117	8	that	that	SCONJ
ertr-840	117	9	electronic	electronic	ADJ
ertr-840	117	10	word	word	NOUN
ertr-840	117	11	of	of	ADP
ertr-840	117	12	mouth	mouth	NOUN
ertr-840	117	13	significantly	significantly	ADV
ertr-840	117	14	impacts	impact	VERB
ertr-840	117	15	purchase	purchase	NOUN
ertr-840	117	16	intention	intention	NOUN
ertr-840	117	17	and	and	CCONJ
ertr-840	117	18	brand	brand	NOUN
ertr-840	117	19	image	image	NOUN
ertr-840	117	20	.	.	PUNCT
ertr-840	118	1	rouliez	rouliez	VERB
ertr-840	118	2	et	et	PROPN
ertr-840	118	3	al	al	PROPN
ertr-840	118	4	.	.	PROPN
ertr-840	119	1	in	in	ADP
ertr-840	119	2	2019	2019	NUM
ertr-840	119	3	demonstrated	demonstrate	VERB
ertr-840	119	4	that	that	SCONJ
ertr-840	119	5	the	the	DET
ertr-840	119	6	reviewer	reviewer	NOUN
ertr-840	119	7	’s	’s	PART
ertr-840	119	8	intensity	intensity	NOUN
ertr-840	119	9	level	level	NOUN
ertr-840	119	10	of	of	ADP
ertr-840	119	11	writing	write	VERB
ertr-840	119	12	negative	negative	ADJ
ertr-840	119	13	reviews	review	NOUN
ertr-840	119	14	is	be	AUX
ertr-840	119	15	influenced	influence	VERB
ertr-840	119	16	by	by	ADP
ertr-840	119	17	their	their	PRON
ertr-840	119	18	online	online	ADJ
ertr-840	119	19	review	review	NOUN
ertr-840	119	20	exposure	exposure	NOUN
ertr-840	119	21	.	.	PUNCT
ertr-840	120	1	the	the	DET
ertr-840	120	2	existing	exist	VERB
ertr-840	120	3	literature	literature	NOUN
ertr-840	120	4	vividly	vividly	ADV
ertr-840	120	5	emphasizes	emphasize	VERB
ertr-840	120	6	the	the	DET
ertr-840	120	7	importance	importance	NOUN
ertr-840	120	8	of	of	ADP
ertr-840	120	9	e	e	NOUN
ertr-840	120	10	-	-	NOUN
ertr-840	120	11	reviews	review	NOUN
ertr-840	120	12	for	for	ADP
ertr-840	120	13	customers	customer	NOUN
ertr-840	120	14	and	and	CCONJ
ertr-840	120	15	hotels	hotel	NOUN
ertr-840	120	16	as	as	SCONJ
ertr-840	120	17	the	the	DET
ertr-840	120	18	communication	communication	NOUN
ertr-840	120	19	on	on	ADP
ertr-840	120	20	the	the	DET
ertr-840	120	21	internet	internet	NOUN
ertr-840	120	22	shows	show	VERB
ertr-840	120	23	the	the	DET
ertr-840	120	24	influence	influence	NOUN
ertr-840	120	25	of	of	ADP
ertr-840	120	26	customers	customer	NOUN
ertr-840	120	27	’	'	PUNCT
ertr-840	120	28	booking	book	VERB
ertr-840	120	29	decisions	decision	NOUN
ertr-840	120	30	as	as	ADV
ertr-840	120	31	well	well	ADV
ertr-840	120	32	as	as	ADP
ertr-840	120	33	the	the	DET
ertr-840	120	34	brand	brand	NOUN
ertr-840	120	35	image	image	NOUN
ertr-840	120	36	of	of	ADP
ertr-840	120	37	the	the	DET
ertr-840	120	38	hotel	hotel	NOUN
ertr-840	120	39	.	.	PUNCT
ertr-840	121	1	yet	yet	CCONJ
ertr-840	121	2	the	the	DET
ertr-840	121	3	previous	previous	ADJ
ertr-840	121	4	studies	study	NOUN
ertr-840	121	5	spare	spare	VERB
ertr-840	121	6	the	the	DET
ertr-840	121	7	scope	scope	NOUN
ertr-840	121	8	of	of	ADP
ertr-840	121	9	analyzing	analyze	VERB
ertr-840	121	10	the	the	DET
ertr-840	121	11	exact	exact	ADJ
ertr-840	121	12	influence	influence	NOUN
ertr-840	121	13	of	of	ADP
ertr-840	121	14	the	the	DET
ertr-840	121	15	e	e	NOUN
ertr-840	121	16	-	-	NOUN
ertr-840	121	17	reviews	review	NOUN
ertr-840	121	18	,	,	PUNCT
ertr-840	121	19	both	both	CCONJ
ertr-840	121	20	positive	positive	ADJ
ertr-840	121	21	and	and	CCONJ
ertr-840	121	22	negative	negative	ADJ
ertr-840	121	23	,	,	PUNCT
ertr-840	121	24	on	on	ADP
ertr-840	121	25	the	the	DET
ertr-840	121	26	customer	customer	NOUN
ertr-840	121	27	's	's	PART
ertr-840	121	28	booking	booking	NOUN
ertr-840	121	29	decision	decision	NOUN
ertr-840	121	30	and	and	CCONJ
ertr-840	121	31	the	the	DET
ertr-840	121	32	brand	brand	NOUN
ertr-840	121	33	image	image	NOUN
ertr-840	121	34	of	of	ADP
ertr-840	121	35	the	the	DET
ertr-840	121	36	hotels	hotel	NOUN
ertr-840	121	37	.	.	PUNCT
ertr-840	122	1	objectives	objective	NOUN
ertr-840	122	2			PRON
ertr-840	122	3	to	to	PART
ertr-840	122	4	explore	explore	VERB
ertr-840	122	5	the	the	DET
ertr-840	122	6	major	major	ADJ
ertr-840	122	7	themes	theme	NOUN
ertr-840	122	8	discussed	discuss	VERB
ertr-840	122	9	in	in	ADP
ertr-840	122	10	the	the	DET
ertr-840	122	11	e	e	NOUN
ertr-840	122	12	-	-	NOUN
ertr-840	122	13	reviews	review	NOUN
ertr-840	122	14	for	for	ADP
ertr-840	122	15	the	the	DET
ertr-840	122	16	mid	mid	ADJ
ertr-840	122	17	-	-	ADJ
ertr-840	122	18	segment	segment	ADJ
ertr-840	122	19	hotels	hotel	NOUN
ertr-840	122	20	.	.	PUNCT
ertr-840	123	1			X
ertr-840	123	2	to	to	PART
ertr-840	123	3	evaluate	evaluate	VERB
ertr-840	123	4	the	the	DET
ertr-840	123	5	positive	positive	ADJ
ertr-840	123	6	and	and	CCONJ
ertr-840	123	7	negative	negative	ADJ
ertr-840	123	8	e	e	NOUN
ertr-840	123	9	-	-	NOUN
ertr-840	123	10	reviews	review	NOUN
ertr-840	123	11	influencing	influence	VERB
ertr-840	123	12	the	the	DET
ertr-840	123	13	consumers	consumer	NOUN
ertr-840	123	14	’	'	PUNCT
ertr-840	123	15	booking	booking	NOUN
ertr-840	123	16	decisions	decision	NOUN
ertr-840	123	17	and	and	CCONJ
ertr-840	123	18	brand	brand	NOUN
ertr-840	123	19	image	image	NOUN
ertr-840	123	20	of	of	ADP
ertr-840	123	21	the	the	DET
ertr-840	123	22	mid	mid	ADJ
ertr-840	123	23	-	-	ADJ
ertr-840	123	24	segment	segment	ADJ
ertr-840	123	25	hotels	hotel	NOUN
ertr-840	123	26	.	.	PUNCT
ertr-840	124	1	methodology	methodology	NOUN
ertr-840	124	2	from	from	ADP
ertr-840	124	3	the	the	DET
ertr-840	124	4	extensive	extensive	ADJ
ertr-840	124	5	literature	literature	NOUN
ertr-840	124	6	review	review	NOUN
ertr-840	124	7	,	,	PUNCT
ertr-840	124	8	it	it	PRON
ertr-840	124	9	has	have	AUX
ertr-840	124	10	been	be	AUX
ertr-840	124	11	evident	evident	ADJ
ertr-840	124	12	that	that	SCONJ
ertr-840	124	13	e	e	NOUN
ertr-840	124	14	-	-	NOUN
ertr-840	124	15	reviews	review	NOUN
ertr-840	124	16	significantly	significantly	ADV
ertr-840	124	17	affect	affect	VERB
ertr-840	124	18	the	the	DET
ertr-840	124	19	booking	booking	NOUN
ertr-840	124	20	decisions	decision	NOUN
ertr-840	124	21	of	of	ADP
ertr-840	124	22	the	the	DET
ertr-840	124	23	visitors	visitor	NOUN
ertr-840	124	24	and	and	CCONJ
ertr-840	124	25	the	the	DET
ertr-840	124	26	brand	brand	NOUN
ertr-840	124	27	image	image	NOUN
ertr-840	124	28	of	of	ADP
ertr-840	124	29	the	the	DET
ertr-840	124	30	hotels	hotel	NOUN
ertr-840	124	31	by	by	ADP
ertr-840	124	32	influencing	influence	VERB
ertr-840	124	33	the	the	DET
ertr-840	124	34	consumers	consumer	NOUN
ertr-840	124	35	'	'	PART
ertr-840	124	36	perception	perception	NOUN
ertr-840	124	37	of	of	ADP
ertr-840	124	38	the	the	DET
ertr-840	124	39	hotels	hotel	NOUN
ertr-840	124	40	.	.	PUNCT
ertr-840	125	1	this	this	DET
ertr-840	125	2	study	study	NOUN
ertr-840	125	3	focuses	focus	VERB
ertr-840	125	4	on	on	ADP
ertr-840	125	5	the	the	DET
ertr-840	125	6	qualitative	qualitative	ADJ
ertr-840	125	7	analysis	analysis	NOUN
ertr-840	125	8	of	of	ADP
ertr-840	125	9	different	different	ADJ
ertr-840	125	10	forms	form	NOUN
ertr-840	125	11	of	of	ADP
ertr-840	125	12	ereviews	ereview	NOUN
ertr-840	125	13	given	give	VERB
ertr-840	125	14	by	by	ADP
ertr-840	125	15	consumers	consumer	NOUN
ertr-840	125	16	for	for	ADP
ertr-840	125	17	their	their	PRON
ertr-840	125	18	stay	stay	NOUN
ertr-840	125	19	in	in	ADP
ertr-840	125	20	hotels	hotel	NOUN
ertr-840	125	21	at	at	ADP
ertr-840	125	22	one	one	NUM
ertr-840	125	23	of	of	ADP
ertr-840	125	24	uttarakhand	uttarakhand	NOUN
ertr-840	125	25	's	's	PART
ertr-840	125	26	most	most	ADV
ertr-840	125	27	popular	popular	ADJ
ertr-840	125	28	hill	hill	NOUN
ertr-840	125	29	stations	station	NOUN
ertr-840	125	30	,	,	PUNCT
ertr-840	125	31	i.e.	i.e.	X
ertr-840	125	32	,	,	PUNCT
ertr-840	125	33	mussoorie	mussoorie	X
ertr-840	125	34	.	.	PUNCT
ertr-840	126	1	mussoorie	mussoorie	PROPN
ertr-840	126	2	is	be	AUX
ertr-840	126	3	known	know	VERB
ertr-840	126	4	as	as	ADP
ertr-840	126	5	the	the	DET
ertr-840	126	6	"	"	PUNCT
ertr-840	126	7	queen	queen	NOUN
ertr-840	126	8	of	of	ADP
ertr-840	126	9	the	the	DET
ertr-840	126	10	hills	hill	NOUN
ertr-840	126	11	.	.	PUNCT
ertr-840	126	12	"	"	PUNCT
ertr-840	127	1	over	over	ADP
ertr-840	127	2	the	the	DET
ertr-840	127	3	decades	decade	NOUN
ertr-840	127	4	,	,	PUNCT
ertr-840	127	5	it	it	PRON
ertr-840	127	6	has	have	AUX
ertr-840	127	7	been	be	AUX
ertr-840	127	8	considered	consider	VERB
ertr-840	127	9	one	one	NUM
ertr-840	127	10	of	of	ADP
ertr-840	127	11	the	the	DET
ertr-840	127	12	key	key	ADJ
ertr-840	127	13	tourist	tourist	NOUN
ertr-840	127	14	destinations	destination	NOUN
ertr-840	127	15	.	.	PUNCT
ertr-840	128	1	among	among	ADP
ertr-840	128	2	all	all	DET
ertr-840	128	3	the	the	DET
ertr-840	128	4	hill	hill	NOUN
ertr-840	128	5	stations	station	NOUN
ertr-840	128	6	of	of	ADP
ertr-840	128	7	uttarakhand	uttarakhand	PROPN
ertr-840	128	8	,	,	PUNCT
ertr-840	128	9	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	128	10	e	e	NOUN
ertr-840	128	11	-	-	NOUN
ertr-840	128	12	review	review	NOUN
ertr-840	128	13	of	of	ADP
ertr-840	128	14	tourism	tourism	NOUN
ertr-840	128	15	research	research	NOUN
ertr-840	128	16	(	(	PUNCT
ertr-840	128	17	ertr	ertr	NOUN
ertr-840	128	18	)	)	PUNCT
ertr-840	128	19	,	,	PUNCT
ertr-840	128	20	vol	vol	NOUN
ertr-840	128	21	.	.	PROPN
ertr-840	128	22	19	19	NUM
ertr-840	128	23	,	,	PUNCT
ertr-840	128	24	no	no	INTJ
ertr-840	128	25	.	.	NOUN
ertr-840	128	26	2	2	NUM
ertr-840	128	27	,	,	PUNCT
ertr-840	128	28	2022	2022	NUM
ertr-840	128	29	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-840	128	30	222	222	NUM
ertr-840	128	31	mussoorie	mussoorie	NOUN
ertr-840	128	32	has	have	AUX
ertr-840	128	33	been	be	AUX
ertr-840	128	34	found	find	VERB
ertr-840	128	35	as	as	ADP
ertr-840	128	36	the	the	DET
ertr-840	128	37	most	most	ADV
ertr-840	128	38	visited	visit	VERB
ertr-840	128	39	hill	hill	NOUN
ertr-840	128	40	station	station	NOUN
ertr-840	128	41	.	.	PUNCT
ertr-840	129	1	the	the	DET
ertr-840	129	2	hotel	hotel	NOUN
ertr-840	129	3	industry	industry	NOUN
ertr-840	129	4	in	in	ADP
ertr-840	129	5	mussoorie	mussoorie	PROPN
ertr-840	129	6	has	have	AUX
ertr-840	129	7	flourished	flourish	VERB
ertr-840	129	8	remarkably	remarkably	ADV
ertr-840	129	9	and	and	CCONJ
ertr-840	129	10	can	can	AUX
ertr-840	129	11	contribute	contribute	VERB
ertr-840	129	12	effectively	effectively	ADV
ertr-840	129	13	to	to	ADP
ertr-840	129	14	the	the	DET
ertr-840	129	15	uttarakhand	uttarakhand	NOUN
ertr-840	129	16	economy	economy	NOUN
ertr-840	129	17	by	by	ADP
ertr-840	129	18	generating	generate	VERB
ertr-840	129	19	a	a	DET
ertr-840	129	20	great	great	ADJ
ertr-840	129	21	amount	amount	NOUN
ertr-840	129	22	of	of	ADP
ertr-840	129	23	revenue	revenue	NOUN
ertr-840	129	24	.	.	PUNCT
ertr-840	130	1	as	as	SCONJ
ertr-840	130	2	the	the	DET
ertr-840	130	3	uttarakhand	uttarakhand	NOUN
ertr-840	130	4	government	government	NOUN
ertr-840	130	5	emphasizes	emphasize	VERB
ertr-840	130	6	sustainable	sustainable	ADJ
ertr-840	130	7	and	and	CCONJ
ertr-840	130	8	profitable	profitable	ADJ
ertr-840	130	9	developments	development	NOUN
ertr-840	130	10	in	in	ADP
ertr-840	130	11	the	the	DET
ertr-840	130	12	state	state	NOUN
ertr-840	130	13	's	's	PART
ertr-840	130	14	economy	economy	NOUN
ertr-840	130	15	,	,	PUNCT
ertr-840	130	16	the	the	DET
ertr-840	130	17	hotel	hotel	NOUN
ertr-840	130	18	industry	industry	NOUN
ertr-840	130	19	must	must	AUX
ertr-840	130	20	cater	cater	VERB
ertr-840	130	21	to	to	ADP
ertr-840	130	22	consistent	consistent	ADJ
ertr-840	130	23	services	service	NOUN
ertr-840	130	24	and	and	CCONJ
ertr-840	130	25	coherently	coherently	ADV
ertr-840	130	26	communicate	communicate	VERB
ertr-840	130	27	with	with	ADP
ertr-840	130	28	its	its	PRON
ertr-840	130	29	customers	customer	NOUN
ertr-840	130	30	(	(	PUNCT
ertr-840	130	31	existing	exist	VERB
ertr-840	130	32	and	and	CCONJ
ertr-840	130	33	new	new	ADJ
ertr-840	130	34	prospects	prospect	NOUN
ertr-840	130	35	)	)	PUNCT
ertr-840	130	36	.	.	PUNCT
ertr-840	131	1	in	in	ADP
ertr-840	131	2	this	this	DET
ertr-840	131	3	era	era	NOUN
ertr-840	131	4	of	of	ADP
ertr-840	131	5	digitalization	digitalization	NOUN
ertr-840	131	6	and	and	CCONJ
ertr-840	131	7	social	social	ADJ
ertr-840	131	8	media	medium	NOUN
ertr-840	131	9	,	,	PUNCT
ertr-840	131	10	consumers	consumer	NOUN
ertr-840	131	11	are	be	AUX
ertr-840	131	12	often	often	ADV
ertr-840	131	13	found	find	VERB
ertr-840	131	14	to	to	PART
ertr-840	131	15	take	take	VERB
ertr-840	131	16	suggestions	suggestion	NOUN
ertr-840	131	17	and	and	CCONJ
ertr-840	131	18	feedback	feedback	NOUN
ertr-840	131	19	from	from	ADP
ertr-840	131	20	online	online	ADJ
ertr-840	131	21	sources	source	NOUN
ertr-840	131	22	like	like	ADP
ertr-840	131	23	google	google	PROPN
ertr-840	131	24	reviews	review	NOUN
ertr-840	131	25	,	,	PUNCT
ertr-840	131	26	trip	trip	NOUN
ertr-840	131	27	advisor	advisor	NOUN
ertr-840	131	28	,	,	PUNCT
ertr-840	131	29	trivago	trivago	NOUN
ertr-840	131	30	,	,	PUNCT
ertr-840	131	31	and	and	CCONJ
ertr-840	131	32	other	other	ADJ
ertr-840	131	33	websites	website	NOUN
ertr-840	131	34	.	.	PUNCT
ertr-840	132	1	trip	trip	NOUN
ertr-840	132	2	advisor	advisor	NOUN
ertr-840	132	3	is	be	AUX
ertr-840	132	4	one	one	NUM
ertr-840	132	5	of	of	ADP
ertr-840	132	6	the	the	DET
ertr-840	132	7	most	most	ADV
ertr-840	132	8	frequently	frequently	ADV
ertr-840	132	9	used	use	VERB
ertr-840	132	10	websites	website	NOUN
ertr-840	132	11	for	for	ADP
ertr-840	132	12	hotel	hotel	NOUN
ertr-840	132	13	bookings	booking	NOUN
ertr-840	132	14	,	,	PUNCT
ertr-840	132	15	and	and	CCONJ
ertr-840	132	16	hence	hence	ADV
ertr-840	132	17	qualitative	qualitative	ADJ
ertr-840	132	18	data	datum	NOUN
ertr-840	132	19	in	in	ADP
ertr-840	132	20	the	the	DET
ertr-840	132	21	form	form	NOUN
ertr-840	132	22	of	of	ADP
ertr-840	132	23	e	e	NOUN
ertr-840	132	24	-	-	NOUN
ertr-840	132	25	reviews	review	NOUN
ertr-840	132	26	has	have	AUX
ertr-840	132	27	been	be	AUX
ertr-840	132	28	gathered	gather	VERB
ertr-840	132	29	from	from	ADP
ertr-840	132	30	this	this	DET
ertr-840	132	31	website	website	NOUN
ertr-840	132	32	for	for	ADP
ertr-840	132	33	the	the	DET
ertr-840	132	34	last	last	ADJ
ertr-840	132	35	six	six	NUM
ertr-840	132	36	months	month	NOUN
ertr-840	132	37	,	,	PUNCT
ertr-840	132	38	i.e.	i.e.	X
ertr-840	132	39	,	,	PUNCT
ertr-840	132	40	from	from	ADP
ertr-840	132	41	december	december	PROPN
ertr-840	132	42	2021	2021	NUM
ertr-840	132	43	to	to	ADP
ertr-840	132	44	june	june	PROPN
ertr-840	132	45	2022	2022	NUM
ertr-840	132	46	,	,	PUNCT
ertr-840	132	47	for	for	ADP
ertr-840	132	48	the	the	DET
ertr-840	132	49	mid	mid	ADJ
ertr-840	132	50	-	-	ADJ
ertr-840	132	51	segment	segment	ADJ
ertr-840	132	52	hotels	hotel	NOUN
ertr-840	132	53	.	.	PUNCT
ertr-840	133	1	mid	mid	ADJ
ertr-840	133	2	-	-	ADJ
ertr-840	133	3	segment	segment	ADJ
ertr-840	133	4	hotels	hotel	NOUN
ertr-840	133	5	are	be	AUX
ertr-840	133	6	found	find	VERB
ertr-840	133	7	to	to	PART
ertr-840	133	8	have	have	VERB
ertr-840	133	9	repetitive	repetitive	ADJ
ertr-840	133	10	visits	visit	NOUN
ertr-840	133	11	in	in	ADP
ertr-840	133	12	mussoorie	mussoorie	NOUN
ertr-840	133	13	,	,	PUNCT
ertr-840	133	14	and	and	CCONJ
ertr-840	133	15	it	it	PRON
ertr-840	133	16	is	be	AUX
ertr-840	133	17	one	one	NUM
ertr-840	133	18	of	of	ADP
ertr-840	133	19	the	the	DET
ertr-840	133	20	prominent	prominent	ADJ
ertr-840	133	21	segments	segment	NOUN
ertr-840	133	22	of	of	ADP
ertr-840	133	23	the	the	DET
ertr-840	133	24	hotel	hotel	NOUN
ertr-840	133	25	industry	industry	NOUN
ertr-840	133	26	,	,	PUNCT
ertr-840	133	27	which	which	PRON
ertr-840	133	28	is	be	AUX
ertr-840	133	29	discussed	discuss	VERB
ertr-840	133	30	often	often	ADV
ertr-840	133	31	on	on	ADP
ertr-840	133	32	the	the	DET
ertr-840	133	33	internet	internet	NOUN
ertr-840	133	34	.	.	PUNCT
ertr-840	134	1	also	also	ADV
ertr-840	134	2	,	,	PUNCT
ertr-840	134	3	mid	mid	ADJ
ertr-840	134	4	-	-	ADJ
ertr-840	134	5	segment	segment	ADJ
ertr-840	134	6	hotels	hotel	NOUN
ertr-840	134	7	are	be	AUX
ertr-840	134	8	more	more	ADV
ertr-840	134	9	prone	prone	ADJ
ertr-840	134	10	to	to	ADP
ertr-840	134	11	electronic	electronic	ADJ
ertr-840	134	12	word	word	NOUN
ertr-840	134	13	-	-	PUNCT
ertr-840	134	14	ofmouth	ofmouth	NOUN
ertr-840	134	15	to	to	PART
ertr-840	134	16	create	create	VERB
ertr-840	134	17	awareness	awareness	NOUN
ertr-840	134	18	among	among	ADP
ertr-840	134	19	consumers	consumer	NOUN
ertr-840	134	20	.	.	PUNCT
ertr-840	135	1	this	this	DET
ertr-840	135	2	study	study	NOUN
ertr-840	135	3	gathered	gather	VERB
ertr-840	135	4	993	993	NUM
ertr-840	135	5	relevant	relevant	ADJ
ertr-840	135	6	e	e	NOUN
ertr-840	135	7	-	-	NOUN
ertr-840	135	8	reviews	review	NOUN
ertr-840	135	9	about	about	ADP
ertr-840	135	10	the	the	DET
ertr-840	135	11	mid	mid	ADJ
ertr-840	135	12	-	-	ADJ
ertr-840	135	13	segment	segment	ADJ
ertr-840	135	14	hotels	hotel	NOUN
ertr-840	135	15	at	at	ADP
ertr-840	135	16	mussoorie	mussoorie	NOUN
ertr-840	135	17	from	from	ADP
ertr-840	135	18	the	the	DET
ertr-840	135	19	trip	trip	NOUN
ertr-840	135	20	advisor	advisor	NOUN
ertr-840	135	21	website	website	NOUN
ertr-840	135	22	.	.	PUNCT
ertr-840	136	1	this	this	DET
ertr-840	136	2	qualitative	qualitative	ADJ
ertr-840	136	3	data	datum	NOUN
ertr-840	136	4	of	of	ADP
ertr-840	136	5	ereviews	ereview	NOUN
ertr-840	136	6	has	have	AUX
ertr-840	136	7	been	be	AUX
ertr-840	136	8	reviewed	review	VERB
ertr-840	136	9	by	by	ADP
ertr-840	136	10	using	use	VERB
ertr-840	136	11	content	content	NOUN
ertr-840	136	12	analysis	analysis	NOUN
ertr-840	136	13	.	.	PUNCT
ertr-840	137	1	content	content	NOUN
ertr-840	137	2	analysis	analysis	NOUN
ertr-840	137	3	is	be	AUX
ertr-840	137	4	the	the	DET
ertr-840	137	5	method	method	NOUN
ertr-840	137	6	to	to	PART
ertr-840	137	7	analyze	analyze	VERB
ertr-840	137	8	the	the	DET
ertr-840	137	9	qualitative	qualitative	ADJ
ertr-840	137	10	data	datum	NOUN
ertr-840	137	11	by	by	ADP
ertr-840	137	12	using	use	VERB
ertr-840	137	13	the	the	DET
ertr-840	137	14	following	follow	VERB
ertr-840	137	15	steps	step	NOUN
ertr-840	137	16	i.e.	i.e.	ADV
ertr-840	137	17	,	,	PUNCT
ertr-840	137	18	coding	code	VERB
ertr-840	137	19	of	of	ADP
ertr-840	137	20	the	the	DET
ertr-840	137	21	variables	variable	NOUN
ertr-840	137	22	,	,	PUNCT
ertr-840	137	23	categorizing	categorize	VERB
ertr-840	137	24	homogeneous	homogeneous	ADJ
ertr-840	137	25	variables	variable	NOUN
ertr-840	137	26	together	together	ADV
ertr-840	137	27	,	,	PUNCT
ertr-840	137	28	and	and	CCONJ
ertr-840	137	29	identifying	identify	VERB
ertr-840	137	30	the	the	DET
ertr-840	137	31	themes	theme	NOUN
ertr-840	137	32	.	.	PUNCT
ertr-840	138	1	at	at	ADP
ertr-840	138	2	the	the	DET
ertr-840	138	3	outset	outset	NOUN
ertr-840	138	4	applying	apply	VERB
ertr-840	138	5	the	the	DET
ertr-840	138	6	content	content	NOUN
ertr-840	138	7	analysis	analysis	NOUN
ertr-840	138	8	for	for	ADP
ertr-840	138	9	e	e	NOUN
ertr-840	138	10	-	-	NOUN
ertr-840	138	11	reviews	reviews	ADJ
ertr-840	138	12	qualitative	qualitative	ADJ
ertr-840	138	13	content	content	NOUN
ertr-840	138	14	has	have	AUX
ertr-840	138	15	been	be	AUX
ertr-840	138	16	evaluated	evaluate	VERB
ertr-840	138	17	by	by	ADP
ertr-840	138	18	emphasizing	emphasize	VERB
ertr-840	138	19	grounded	ground	VERB
ertr-840	138	20	theory	theory	NOUN
ertr-840	138	21	.	.	PUNCT
ertr-840	139	1	coding	code	VERB
ertr-840	139	2	,	,	PUNCT
ertr-840	139	3	categorization	categorization	NOUN
ertr-840	139	4	of	of	ADP
ertr-840	139	5	the	the	DET
ertr-840	139	6	variables	variable	NOUN
ertr-840	139	7	,	,	PUNCT
ertr-840	139	8	and	and	CCONJ
ertr-840	139	9	identification	identification	NOUN
ertr-840	139	10	of	of	ADP
ertr-840	139	11	the	the	DET
ertr-840	139	12	themes	theme	NOUN
ertr-840	139	13	have	have	AUX
ertr-840	139	14	been	be	AUX
ertr-840	139	15	made	make	VERB
ertr-840	139	16	manually	manually	ADV
ertr-840	139	17	to	to	PART
ertr-840	139	18	provide	provide	VERB
ertr-840	139	19	some	some	DET
ertr-840	139	20	worthwhile	worthwhile	ADJ
ertr-840	139	21	insights	insight	NOUN
ertr-840	139	22	.	.	PUNCT
ertr-840	140	1	the	the	DET
ertr-840	140	2	human	human	ADJ
ertr-840	140	3	interface	interface	NOUN
ertr-840	140	4	has	have	AUX
ertr-840	140	5	been	be	AUX
ertr-840	140	6	taken	take	VERB
ertr-840	140	7	into	into	ADP
ertr-840	140	8	consideration	consideration	NOUN
ertr-840	140	9	for	for	ADP
ertr-840	140	10	the	the	DET
ertr-840	140	11	content	content	NOUN
ertr-840	140	12	analysis	analysis	NOUN
ertr-840	140	13	so	so	SCONJ
ertr-840	140	14	that	that	SCONJ
ertr-840	140	15	more	more	ADV
ertr-840	140	16	humanistic	humanistic	ADJ
ertr-840	140	17	interpretations	interpretation	NOUN
ertr-840	140	18	could	could	AUX
ertr-840	140	19	be	be	AUX
ertr-840	140	20	made	make	VERB
ertr-840	140	21	.	.	PUNCT
ertr-840	141	1	a	a	DET
ertr-840	141	2	qualitative	qualitative	ADJ
ertr-840	141	3	analysis	analysis	NOUN
ertr-840	141	4	software	software	NOUN
ertr-840	141	5	application	application	NOUN
ertr-840	141	6	has	have	AUX
ertr-840	141	7	been	be	AUX
ertr-840	141	8	used	use	VERB
ertr-840	141	9	to	to	PART
ertr-840	141	10	evaluate	evaluate	VERB
ertr-840	141	11	the	the	DET
ertr-840	141	12	frequencies	frequency	NOUN
ertr-840	141	13	of	of	ADP
ertr-840	141	14	the	the	DET
ertr-840	141	15	words	word	NOUN
ertr-840	141	16	used	use	VERB
ertr-840	141	17	in	in	ADP
ertr-840	141	18	the	the	DET
ertr-840	141	19	e	e	NOUN
ertr-840	141	20	-	-	NOUN
ertr-840	141	21	reviews	review	NOUN
ertr-840	141	22	rqda	rqda	NOUN
ertr-840	141	23	package	package	NOUN
ertr-840	141	24	of	of	ADP
ertr-840	141	25	r	r	NOUN
ertr-840	141	26	software	software	NOUN
ertr-840	141	27	.	.	PUNCT
ertr-840	142	1	the	the	DET
ertr-840	142	2	analysis	analysis	NOUN
ertr-840	142	3	done	do	VERB
ertr-840	142	4	by	by	ADP
ertr-840	142	5	r	r	NOUN
ertr-840	142	6	software	software	NOUN
ertr-840	142	7	helped	help	VERB
ertr-840	142	8	in	in	ADP
ertr-840	142	9	soliciting	solicit	VERB
ertr-840	142	10	accurate	accurate	ADJ
ertr-840	142	11	frequency	frequency	NOUN
ertr-840	142	12	dissemination	dissemination	NOUN
ertr-840	142	13	of	of	ADP
ertr-840	142	14	the	the	DET
ertr-840	142	15	words	word	NOUN
ertr-840	142	16	used	use	VERB
ertr-840	142	17	in	in	ADP
ertr-840	142	18	the	the	DET
ertr-840	142	19	e	e	NOUN
ertr-840	142	20	-	-	NOUN
ertr-840	142	21	reviews	review	NOUN
ertr-840	142	22	and	and	CCONJ
ertr-840	142	23	categorizing	categorize	VERB
ertr-840	142	24	them	they	PRON
ertr-840	142	25	into	into	ADP
ertr-840	142	26	two	two	NUM
ertr-840	142	27	categories	category	NOUN
ertr-840	142	28	,	,	PUNCT
ertr-840	142	29	i.e.	i.e.	X
ertr-840	142	30	,	,	PUNCT
ertr-840	142	31	positive	positive	ADJ
ertr-840	142	32	and	and	CCONJ
ertr-840	142	33	negative	negative	ADJ
ertr-840	142	34	ereviews	ereview	NOUN
ertr-840	142	35	.	.	PUNCT
ertr-840	143	1	analysis	analysis	NOUN
ertr-840	143	2	and	and	CCONJ
ertr-840	143	3	findings	finding	VERB
ertr-840	143	4	this	this	DET
ertr-840	143	5	study	study	NOUN
ertr-840	143	6	's	's	PART
ertr-840	143	7	content	content	NOUN
ertr-840	143	8	analysis	analysis	NOUN
ertr-840	143	9	resulted	result	VERB
ertr-840	143	10	in	in	ADP
ertr-840	143	11	8	8	NUM
ertr-840	143	12	themes	theme	NOUN
ertr-840	143	13	,	,	PUNCT
ertr-840	143	14	emerging	emerge	VERB
ertr-840	143	15	from	from	ADP
ertr-840	143	16	the	the	DET
ertr-840	143	17	analysis	analysis	NOUN
ertr-840	143	18	of	of	ADP
ertr-840	143	19	the	the	DET
ertr-840	143	20	993	993	NUM
ertr-840	143	21	e	e	NOUN
ertr-840	143	22	-	-	NOUN
ertr-840	143	23	reviews	review	NOUN
ertr-840	143	24	,	,	PUNCT
ertr-840	143	25	further	far	ADV
ertr-840	143	26	segregated	segregate	VERB
ertr-840	143	27	as	as	ADP
ertr-840	143	28	positive	positive	ADJ
ertr-840	143	29	and	and	CCONJ
ertr-840	143	30	negative	negative	ADJ
ertr-840	143	31	e	e	NOUN
ertr-840	143	32	-	-	NOUN
ertr-840	143	33	reviews	review	NOUN
ertr-840	143	34	(	(	PUNCT
ertr-840	143	35	shown	show	VERB
ertr-840	143	36	in	in	ADP
ertr-840	143	37	table	table	NOUN
ertr-840	143	38	1	1	NUM
ertr-840	143	39	)	)	PUNCT
ertr-840	143	40	.	.	PUNCT
ertr-840	144	1	the	the	DET
ertr-840	144	2	content	content	NOUN
ertr-840	144	3	analysis	analysis	NOUN
ertr-840	144	4	revealed	reveal	VERB
ertr-840	144	5	that	that	SCONJ
ertr-840	144	6	customers	customer	NOUN
ertr-840	144	7	discussed	discuss	VERB
ertr-840	144	8	the	the	DET
ertr-840	144	9	food	food	NOUN
ertr-840	144	10	,	,	PUNCT
ertr-840	144	11	room	room	NOUN
ertr-840	144	12	,	,	PUNCT
ertr-840	144	13	hotel	hotel	NOUN
ertr-840	144	14	property	property	NOUN
ertr-840	144	15	,	,	PUNCT
ertr-840	144	16	location	location	NOUN
ertr-840	144	17	,	,	PUNCT
ertr-840	144	18	hotel	hotel	NOUN
ertr-840	144	19	connectivity	connectivity	NOUN
ertr-840	144	20	,	,	PUNCT
ertr-840	144	21	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	144	22	e	e	NOUN
ertr-840	144	23	-	-	NOUN
ertr-840	144	24	review	review	NOUN
ertr-840	144	25	of	of	ADP
ertr-840	144	26	tourism	tourism	NOUN
ertr-840	144	27	research	research	NOUN
ertr-840	144	28	(	(	PUNCT
ertr-840	144	29	ertr	ertr	NOUN
ertr-840	144	30	)	)	PUNCT
ertr-840	144	31	,	,	PUNCT
ertr-840	144	32	vol	vol	NOUN
ertr-840	144	33	.	.	PROPN
ertr-840	144	34	19	19	NUM
ertr-840	144	35	,	,	PUNCT
ertr-840	144	36	no	no	INTJ
ertr-840	144	37	.	.	NOUN
ertr-840	144	38	2	2	NUM
ertr-840	144	39	,	,	PUNCT
ertr-840	144	40	2022	2022	NUM
ertr-840	144	41	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	144	42	223	223	NUM
ertr-840	144	43	staff	staff	NOUN
ertr-840	144	44	,	,	PUNCT
ertr-840	144	45	service	service	NOUN
ertr-840	144	46	,	,	PUNCT
ertr-840	144	47	and	and	CCONJ
ertr-840	144	48	facility	facility	NOUN
ertr-840	144	49	in	in	ADP
ertr-840	144	50	the	the	DET
ertr-840	144	51	e	e	NOUN
ertr-840	144	52	-	-	NOUN
ertr-840	144	53	reviews	review	NOUN
ertr-840	144	54	gathered	gather	VERB
ertr-840	144	55	from	from	ADP
ertr-840	144	56	the	the	DET
ertr-840	144	57	trip	trip	NOUN
ertr-840	144	58	advisor	advisor	NOUN
ertr-840	144	59	website	website	NOUN
ertr-840	144	60	.	.	PUNCT
ertr-840	145	1	all	all	DET
ertr-840	145	2	these	these	DET
ertr-840	145	3	identified	identify	VERB
ertr-840	145	4	themes	theme	NOUN
ertr-840	145	5	have	have	AUX
ertr-840	145	6	been	be	AUX
ertr-840	145	7	elaborated	elaborate	VERB
ertr-840	145	8	by	by	ADP
ertr-840	145	9	discussing	discuss	VERB
ertr-840	145	10	both	both	CCONJ
ertr-840	145	11	positive	positive	ADJ
ertr-840	145	12	and	and	CCONJ
ertr-840	145	13	negative	negative	ADJ
ertr-840	145	14	e	e	NOUN
ertr-840	145	15	-	-	NOUN
ertr-840	145	16	reviews	review	NOUN
ertr-840	145	17	(	(	PUNCT
ertr-840	145	18	mentioned	mention	VERB
ertr-840	145	19	in	in	ADP
ertr-840	145	20	table	table	NOUN
ertr-840	145	21	1	1	NUM
ertr-840	145	22	)	)	PUNCT
ertr-840	145	23	.	.	PUNCT
ertr-840	146	1	table	table	NOUN
ertr-840	146	2	1	1	NUM
ertr-840	146	3	:	:	PUNCT
ertr-840	146	4	positive	positive	ADJ
ertr-840	146	5	and	and	CCONJ
ertr-840	146	6	negative	negative	ADJ
ertr-840	146	7	e	e	NOUN
ertr-840	146	8	-	-	NOUN
ertr-840	146	9	reviews	review	NOUN
ertr-840	146	10	for	for	ADP
ertr-840	146	11	the	the	DET
ertr-840	146	12	hotels	hotel	NOUN
ertr-840	146	13	categorized	categorize	VERB
ertr-840	146	14	as	as	ADP
ertr-840	146	15	per	per	ADP
ertr-840	146	16	the	the	DET
ertr-840	146	17	top	top	ADJ
ertr-840	146	18	themes	theme	NOUN
ertr-840	146	19	evolved	evolve	VERB
ertr-840	146	20	from	from	ADP
ertr-840	146	21	the	the	DET
ertr-840	146	22	content	content	NOUN
ertr-840	146	23	analysis	analysis	NOUN
ertr-840	146	24	themes	theme	NOUN
ertr-840	146	25	positive	positive	ADJ
ertr-840	146	26	e	e	NOUN
ertr-840	146	27	-	-	NOUN
ertr-840	146	28	reviews	review	NOUN
ertr-840	146	29	negative	negative	ADJ
ertr-840	146	30	e	e	NOUN
ertr-840	146	31	-	-	NOUN
ertr-840	146	32	reviews	reviews	ADJ
ertr-840	146	33	food	food	NOUN
ertr-840	146	34	sumptuous	sumptuous	ADJ
ertr-840	146	35	food	food	NOUN
ertr-840	146	36	;	;	PUNCT
ertr-840	146	37	palatable	palatable	ADJ
ertr-840	146	38	food	food	NOUN
ertr-840	146	39	;	;	PUNCT
ertr-840	146	40	food	food	NOUN
ertr-840	146	41	will	will	AUX
ertr-840	146	42	touch	touch	VERB
ertr-840	146	43	your	your	PRON
ertr-840	146	44	heart	heart	NOUN
ertr-840	146	45	because	because	SCONJ
ertr-840	146	46	of	of	ADP
ertr-840	146	47	wonderful	wonderful	ADJ
ertr-840	146	48	taste	taste	NOUN
ertr-840	146	49	;	;	PUNCT
ertr-840	146	50	food	food	NOUN
ertr-840	146	51	has	have	VERB
ertr-840	146	52	a	a	DET
ertr-840	146	53	variety	variety	NOUN
ertr-840	146	54	of	of	ADP
ertr-840	146	55	option	option	NOUN
ertr-840	146	56	and	and	CCONJ
ertr-840	146	57	taste	taste	VERB
ertr-840	146	58	good	good	ADJ
ertr-840	146	59	;	;	PUNCT
ertr-840	146	60	we	we	PRON
ertr-840	146	61	had	have	VERB
ertr-840	146	62	garhwali	garhwali	VERB
ertr-840	146	63	thali	thali	ADJ
ertr-840	146	64	,	,	PUNCT
ertr-840	146	65	and	and	CCONJ
ertr-840	146	66	it	it	PRON
ertr-840	146	67	was	be	AUX
ertr-840	146	68	awesome	awesome	ADJ
ertr-840	146	69	;	;	PUNCT
ertr-840	146	70	food	food	NOUN
ertr-840	146	71	was	be	AUX
ertr-840	146	72	very	very	ADV
ertr-840	146	73	healthy	healthy	ADJ
ertr-840	146	74	and	and	CCONJ
ertr-840	146	75	tasty	tasty	ADJ
ertr-840	146	76	;	;	PUNCT
ertr-840	146	77	food	food	NOUN
ertr-840	146	78	menu	menu	NOUN
ertr-840	146	79	and	and	CCONJ
ertr-840	146	80	quality	quality	NOUN
ertr-840	146	81	is	be	AUX
ertr-840	146	82	fabulous	fabulous	ADJ
ertr-840	146	83	;	;	PUNCT
ertr-840	146	84	no	no	DET
ertr-840	146	85	complaints	complaint	NOUN
ertr-840	146	86	with	with	ADP
ertr-840	146	87	food	food	NOUN
ertr-840	146	88	facilities	facility	NOUN
ertr-840	146	89	too	too	ADV
ertr-840	146	90	;	;	PUNCT
ertr-840	146	91	the	the	DET
ertr-840	146	92	experience	experience	NOUN
ertr-840	146	93	of	of	ADP
ertr-840	146	94	food	food	NOUN
ertr-840	146	95	is	be	AUX
ertr-840	146	96	one	one	NUM
ertr-840	146	97	of	of	ADP
ertr-840	146	98	the	the	DET
ertr-840	146	99	best	good	ADJ
ertr-840	146	100	of	of	ADP
ertr-840	146	101	my	my	PRON
ertr-840	146	102	life	life	NOUN
ertr-840	146	103	;	;	PUNCT
ertr-840	146	104	the	the	DET
ertr-840	146	105	food	food	NOUN
ertr-840	146	106	is	be	AUX
ertr-840	146	107	nice	nice	ADJ
ertr-840	146	108	and	and	CCONJ
ertr-840	146	109	freshly	freshly	ADV
ertr-840	146	110	cooked	cook	VERB
ertr-840	146	111	most	most	ADJ
ertr-840	146	112	of	of	ADP
ertr-840	146	113	the	the	DET
ertr-840	146	114	time	time	NOUN
ertr-840	146	115	;	;	PUNCT
ertr-840	146	116	best	good	ADJ
ertr-840	146	117	food	food	NOUN
ertr-840	146	118	from	from	ADP
ertr-840	146	119	different	different	ADJ
ertr-840	146	120	states	state	NOUN
ertr-840	146	121	;	;	PUNCT
ertr-840	146	122	the	the	DET
ertr-840	146	123	buffet	buffet	NOUN
ertr-840	146	124	spread	spread	VERB
ertr-840	146	125	and	and	CCONJ
ertr-840	146	126	ala	ala	PROPN
ertr-840	146	127	carte	carte	NOUN
ertr-840	146	128	menu	menu	NOUN
ertr-840	146	129	were	be	AUX
ertr-840	146	130	excellent	excellent	ADJ
ertr-840	146	131	;	;	PUNCT
ertr-840	146	132	food	food	NOUN
ertr-840	146	133	is	be	AUX
ertr-840	146	134	at	at	ADP
ertr-840	146	135	par	par	NOUN
ertr-840	146	136	with	with	ADP
ertr-840	146	137	the	the	DET
ertr-840	146	138	local	local	ADJ
ertr-840	146	139	market	market	NOUN
ertr-840	146	140	cafes	cafe	NOUN
ertr-840	146	141	rates	rate	NOUN
ertr-840	146	142	,	,	PUNCT
ertr-840	146	143	and	and	CCONJ
ertr-840	146	144	quantity	quantity	NOUN
ertr-840	146	145	is	be	AUX
ertr-840	146	146	good	good	ADJ
ertr-840	146	147	considering	consider	VERB
ertr-840	146	148	the	the	DET
ertr-840	146	149	price	price	NOUN
ertr-840	146	150	;	;	PUNCT
ertr-840	146	151	resort	resort	NOUN
ertr-840	146	152	offers	offer	VERB
ertr-840	146	153	best	good	ADJ
ertr-840	146	154	of	of	ADP
ertr-840	146	155	the	the	DET
ertr-840	146	156	cuisine	cuisine	NOUN
ertr-840	146	157	,	,	PUNCT
ertr-840	146	158	and	and	CCONJ
ertr-840	146	159	on	on	ADP
ertr-840	146	160	our	our	PRON
ertr-840	146	161	request	request	NOUN
ertr-840	146	162	,	,	PUNCT
ertr-840	146	163	they	they	PRON
ertr-840	146	164	customised	customise	VERB
ertr-840	146	165	our	our	PRON
ertr-840	146	166	food	food	NOUN
ertr-840	146	167	as	as	ADP
ertr-840	146	168	per	per	ADP
ertr-840	146	169	our	our	PRON
ertr-840	146	170	small	small	ADJ
ertr-840	146	171	kids	kid	NOUN
ertr-840	146	172	;	;	PUNCT
ertr-840	146	173	food	food	NOUN
ertr-840	146	174	is	be	AUX
ertr-840	146	175	good	good	ADJ
ertr-840	146	176	like	like	ADP
ertr-840	146	177	homemade	homemade	ADJ
ertr-840	146	178	quality	quality	NOUN
ertr-840	146	179	is	be	AUX
ertr-840	146	180	just	just	ADV
ertr-840	146	181	ok	ok	ADJ
ertr-840	146	182	,	,	PUNCT
ertr-840	146	183	taste	taste	NOUN
ertr-840	146	184	is	be	AUX
ertr-840	146	185	not	not	PART
ertr-840	146	186	so	so	ADV
ertr-840	146	187	good	good	ADJ
ertr-840	146	188	.	.	PUNCT
ertr-840	147	1	options	option	NOUN
ertr-840	147	2	very	very	ADV
ertr-840	147	3	limited	limited	ADJ
ertr-840	147	4	;	;	PUNCT
ertr-840	147	5	but	but	CCONJ
ertr-840	147	6	only	only	ADV
ertr-840	147	7	thing	thing	NOUN
ertr-840	147	8	that	that	PRON
ertr-840	147	9	trouble	trouble	NOUN
ertr-840	147	10	us	we	PRON
ertr-840	147	11	is	be	AUX
ertr-840	147	12	food	food	NOUN
ertr-840	147	13	;	;	PUNCT
ertr-840	147	14	no	no	DET
ertr-840	147	15	special	special	ADJ
ertr-840	147	16	food	food	NOUN
ertr-840	147	17	same	same	ADJ
ertr-840	147	18	morning	morning	NOUN
ertr-840	147	19	breakfast	breakfast	NOUN
ertr-840	147	20	repeated	repeat	VERB
ertr-840	147	21	;	;	PUNCT
ertr-840	147	22	during	during	ADP
ertr-840	147	23	breakfast	breakfast	NOUN
ertr-840	147	24	buffet	buffet	NOUN
ertr-840	147	25	some	some	DET
ertr-840	147	26	food	food	NOUN
ertr-840	147	27	items	item	NOUN
ertr-840	147	28	were	be	AUX
ertr-840	147	29	chargeable	chargeable	ADJ
ertr-840	147	30	;	;	PUNCT
ertr-840	147	31	the	the	DET
ertr-840	147	32	food	food	NOUN
ertr-840	147	33	was	be	AUX
ertr-840	147	34	average	average	ADJ
ertr-840	147	35	;	;	PUNCT
ertr-840	147	36	food	food	NOUN
ertr-840	147	37	was	be	AUX
ertr-840	147	38	very	very	ADV
ertr-840	147	39	bad	bad	ADJ
ertr-840	147	40	;	;	PUNCT
ertr-840	147	41	do	do	AUX
ertr-840	147	42	n't	not	PART
ertr-840	147	43	have	have	VERB
ertr-840	147	44	buffet	buffet	NOUN
ertr-840	147	45	for	for	ADP
ertr-840	147	46	dinner	dinner	NOUN
ertr-840	147	47	;	;	PUNCT
ertr-840	147	48	buffet	buffet	NOUN
ertr-840	147	49	variety	variety	NOUN
ertr-840	147	50	is	be	AUX
ertr-840	147	51	very	very	ADV
ertr-840	147	52	very	very	ADV
ertr-840	147	53	limited	limited	ADJ
ertr-840	147	54	room	room	NOUN
ertr-840	147	55	good	good	ADJ
ertr-840	147	56	rooms	room	NOUN
ertr-840	147	57	with	with	ADP
ertr-840	147	58	all	all	DET
ertr-840	147	59	comforts	comfort	NOUN
ertr-840	147	60	...	...	PUNCT
ertr-840	147	61	we	we	PRON
ertr-840	147	62	felt	feel	VERB
ertr-840	147	63	like	like	ADP
ertr-840	147	64	home	home	NOUN
ertr-840	147	65	;	;	PUNCT
ertr-840	147	66	the	the	DET
ertr-840	147	67	rooms	room	NOUN
ertr-840	147	68	are	be	AUX
ertr-840	147	69	beautiful	beautiful	ADJ
ertr-840	147	70	with	with	ADP
ertr-840	147	71	a	a	DET
ertr-840	147	72	tasteful	tasteful	ADJ
ertr-840	147	73	touch	touch	NOUN
ertr-840	147	74	of	of	ADP
ertr-840	147	75	luxury	luxury	NOUN
ertr-840	147	76	to	to	ADP
ertr-840	147	77	it	it	PRON
ertr-840	147	78	;	;	PUNCT
ertr-840	147	79	room	room	NOUN
ertr-840	147	80	was	be	AUX
ertr-840	147	81	very	very	ADV
ertr-840	147	82	good	good	ADJ
ertr-840	147	83	furnished	furnished	ADJ
ertr-840	147	84	,	,	PUNCT
ertr-840	147	85	spacious	spacious	ADJ
ertr-840	147	86	;	;	PUNCT
ertr-840	147	87	room	room	NOUN
ertr-840	147	88	was	be	AUX
ertr-840	147	89	beautiful	beautiful	ADJ
ertr-840	147	90	with	with	ADP
ertr-840	147	91	valley	valley	NOUN
ertr-840	147	92	facing	facing	NOUN
ertr-840	147	93	;	;	PUNCT
ertr-840	147	94	room	room	NOUN
ertr-840	147	95	was	be	AUX
ertr-840	147	96	nice	nice	ADJ
ertr-840	147	97	with	with	ADP
ertr-840	147	98	balcony	balcony	NOUN
ertr-840	147	99	;	;	PUNCT
ertr-840	147	100	best	good	ADJ
ertr-840	147	101	place	place	NOUN
ertr-840	147	102	to	to	PART
ertr-840	147	103	stay	stay	VERB
ertr-840	147	104	for	for	ADP
ertr-840	147	105	couples	couple	NOUN
ertr-840	147	106	;	;	PUNCT
ertr-840	147	107	rooms	room	NOUN
ertr-840	147	108	were	be	AUX
ertr-840	147	109	very	very	ADV
ertr-840	147	110	spacious	spacious	ADJ
ertr-840	147	111	and	and	CCONJ
ertr-840	147	112	comfortable	comfortable	ADJ
ertr-840	147	113	;	;	PUNCT
ertr-840	147	114	the	the	DET
ertr-840	147	115	rooms	room	NOUN
ertr-840	147	116	have	have	VERB
ertr-840	147	117	a	a	DET
ertr-840	147	118	breathtaking	breathtaking	ADJ
ertr-840	147	119	view	view	NOUN
ertr-840	147	120	;	;	PUNCT
ertr-840	147	121	rooms	room	NOUN
ertr-840	147	122	are	be	AUX
ertr-840	147	123	cozy	cozy	ADJ
ertr-840	147	124	and	and	CCONJ
ertr-840	147	125	rooms	room	NOUN
ertr-840	147	126	are	be	AUX
ertr-840	147	127	at	at	ADP
ertr-840	147	128	different	different	ADJ
ertr-840	147	129	levels	level	NOUN
ertr-840	147	130	.	.	PUNCT
ertr-840	148	1	elderly	elderly	ADJ
ertr-840	148	2	persons	person	NOUN
ertr-840	148	3	may	may	AUX
ertr-840	148	4	face	face	VERB
ertr-840	148	5	problem	problem	NOUN
ertr-840	148	6	and	and	CCONJ
ertr-840	148	7	may	may	AUX
ertr-840	148	8	have	have	VERB
ertr-840	148	9	to	to	PART
ertr-840	148	10	change	change	VERB
ertr-840	148	11	room	room	NOUN
ertr-840	148	12	to	to	ADP
ertr-840	148	13	the	the	DET
ertr-840	148	14	main	main	ADJ
ertr-840	148	15	unit	unit	NOUN
ertr-840	148	16	reachable	reachable	ADJ
ertr-840	148	17	by	by	ADP
ertr-840	148	18	elevator	elevator	NOUN
ertr-840	148	19	;	;	PUNCT
ertr-840	148	20	our	our	PRON
ertr-840	148	21	room	room	NOUN
ertr-840	148	22	was	be	AUX
ertr-840	148	23	nearby	nearby	ADV
ertr-840	148	24	the	the	DET
ertr-840	148	25	lift	lift	NOUN
ertr-840	148	26	,	,	PUNCT
ertr-840	148	27	so	so	SCONJ
ertr-840	148	28	no	no	DET
ertr-840	148	29	privacy	privacy	NOUN
ertr-840	148	30	at	at	ADV
ertr-840	148	31	all	all	ADV
ertr-840	148	32	;	;	PUNCT
ertr-840	148	33	noise	noise	VERB
ertr-840	148	34	all	all	DET
ertr-840	148	35	the	the	DET
ertr-840	148	36	time	time	NOUN
ertr-840	148	37	and	and	CCONJ
ertr-840	148	38	also	also	ADV
ertr-840	148	39	the	the	DET
ertr-840	148	40	room	room	NOUN
ertr-840	148	41	gates	gate	NOUN
ertr-840	148	42	were	be	AUX
ertr-840	148	43	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-840	148	44	e	e	NOUN
ertr-840	148	45	-	-	NOUN
ertr-840	148	46	review	review	NOUN
ertr-840	148	47	of	of	ADP
ertr-840	148	48	tourism	tourism	NOUN
ertr-840	148	49	research	research	NOUN
ertr-840	148	50	(	(	PUNCT
ertr-840	148	51	ertr	ertr	NOUN
ertr-840	148	52	)	)	PUNCT
ertr-840	148	53	,	,	PUNCT
ertr-840	148	54	vol	vol	NOUN
ertr-840	148	55	.	.	PROPN
ertr-840	148	56	19	19	NUM
ertr-840	148	57	,	,	PUNCT
ertr-840	148	58	no	no	INTJ
ertr-840	148	59	.	.	NOUN
ertr-840	148	60	2	2	NUM
ertr-840	148	61	,	,	PUNCT
ertr-840	148	62	2022	2022	NUM
ertr-840	148	63	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	148	64	224	224	NUM
ertr-840	148	65	had	have	VERB
ertr-840	148	66	good	good	ADJ
ertr-840	148	67	view	view	NOUN
ertr-840	148	68	;	;	PUNCT
ertr-840	148	69	the	the	DET
ertr-840	148	70	rooms	room	NOUN
ertr-840	148	71	are	be	AUX
ertr-840	148	72	clean	clean	ADJ
ertr-840	148	73	with	with	ADP
ertr-840	148	74	all	all	DET
ertr-840	148	75	possible	possible	ADJ
ertr-840	148	76	amenities	amenity	NOUN
ertr-840	148	77	;	;	PUNCT
ertr-840	148	78	amazing	amazing	ADJ
ertr-840	148	79	and	and	CCONJ
ertr-840	148	80	serene	serene	ADJ
ertr-840	148	81	view	view	NOUN
ertr-840	148	82	from	from	ADP
ertr-840	148	83	the	the	DET
ertr-840	148	84	rooms	room	NOUN
ertr-840	148	85	;	;	PUNCT
ertr-840	148	86	well	well	INTJ
ertr-840	148	87	decoration	decoration	NOUN
ertr-840	148	88	in	in	ADP
ertr-840	148	89	the	the	DET
ertr-840	148	90	room	room	NOUN
ertr-840	148	91	;	;	PUNCT
ertr-840	148	92	washrooms	washroom	NOUN
ertr-840	148	93	are	be	AUX
ertr-840	148	94	like	like	ADP
ertr-840	148	95	new	new	ADJ
ertr-840	148	96	,	,	PUNCT
ertr-840	148	97	always	always	ADV
ertr-840	148	98	you	you	PRON
ertr-840	148	99	go	go	VERB
ertr-840	148	100	for	for	ADP
ertr-840	148	101	this	this	DET
ertr-840	148	102	hotel	hotel	NOUN
ertr-840	148	103	.	.	PUNCT
ertr-840	149	1	i	i	PRON
ertr-840	149	2	would	would	AUX
ertr-840	149	3	highly	highly	ADV
ertr-840	149	4	recommend	recommend	VERB
ertr-840	149	5	if	if	SCONJ
ertr-840	149	6	are	be	AUX
ertr-840	149	7	cleanliness	cleanliness	NOUN
ertr-840	149	8	hygiene	hygiene	NOUN
ertr-840	149	9	freak	freak	NOUN
ertr-840	149	10	jam	jam	NOUN
ertr-840	149	11	;	;	PUNCT
ertr-840	149	12	toilets	toilet	NOUN
ertr-840	149	13	were	be	AUX
ertr-840	149	14	cramped	cramp	VERB
ertr-840	149	15	up	up	ADP
ertr-840	149	16	in	in	ADP
ertr-840	149	17	the	the	DET
ertr-840	149	18	studio	studio	NOUN
ertr-840	149	19	rooms	room	NOUN
ertr-840	149	20	;	;	PUNCT
ertr-840	149	21	washroom	washroom	NOUN
ertr-840	149	22	size	size	NOUN
ertr-840	149	23	is	be	AUX
ertr-840	149	24	small	small	ADJ
ertr-840	149	25	;	;	PUNCT
ertr-840	149	26	the	the	DET
ertr-840	149	27	walls	wall	NOUN
ertr-840	149	28	of	of	ADP
ertr-840	149	29	premium	premium	ADJ
ertr-840	149	30	room	room	NOUN
ertr-840	149	31	were	be	AUX
ertr-840	149	32	having	have	VERB
ertr-840	149	33	marks	mark	NOUN
ertr-840	149	34	and	and	CCONJ
ertr-840	149	35	seepage	seepage	NOUN
ertr-840	149	36	;	;	PUNCT
ertr-840	149	37	rooms	room	NOUN
ertr-840	149	38	are	be	AUX
ertr-840	149	39	absolutely	absolutely	ADV
ertr-840	149	40	not	not	PART
ertr-840	149	41	sound	sound	ADJ
ertr-840	149	42	proof	proof	NOUN
ertr-840	149	43	.	.	PUNCT
ertr-840	150	1	the	the	DET
ertr-840	150	2	voice	voice	NOUN
ertr-840	150	3	passes	pass	VERB
ertr-840	150	4	through	through	ADP
ertr-840	150	5	between	between	ADP
ertr-840	150	6	rooms	room	NOUN
ertr-840	150	7	;	;	PUNCT
ertr-840	150	8	rooms	room	NOUN
ertr-840	150	9	stink	stink	VERB
ertr-840	150	10	a	a	DET
ertr-840	150	11	lot	lot	NOUN
ertr-840	150	12	;	;	PUNCT
ertr-840	150	13	the	the	DET
ertr-840	150	14	room	room	NOUN
ertr-840	150	15	provided	provide	VERB
ertr-840	150	16	by	by	ADP
ertr-840	150	17	them	they	PRON
ertr-840	150	18	was	be	AUX
ertr-840	150	19	not	not	PART
ertr-840	150	20	up	up	ADP
ertr-840	150	21	to	to	ADP
ertr-840	150	22	the	the	DET
ertr-840	150	23	standards	standard	NOUN
ertr-840	150	24	;	;	PUNCT
ertr-840	150	25	we	we	PRON
ertr-840	150	26	had	have	AUX
ertr-840	150	27	booked	book	VERB
ertr-840	150	28	a	a	DET
ertr-840	150	29	family	family	NOUN
ertr-840	150	30	room	room	NOUN
ertr-840	150	31	,	,	PUNCT
ertr-840	150	32	which	which	PRON
ertr-840	150	33	was	be	AUX
ertr-840	150	34	n't	not	PART
ertr-840	150	35	available	available	ADJ
ertr-840	150	36	so	so	SCONJ
ertr-840	150	37	we	we	PRON
ertr-840	150	38	were	be	AUX
ertr-840	150	39	put	put	VERB
ertr-840	150	40	in	in	ADP
ertr-840	150	41	two	two	NUM
ertr-840	150	42	separate	separate	ADJ
ertr-840	150	43	double	double	ADJ
ertr-840	150	44	rooms	room	NOUN
ertr-840	150	45	which	which	PRON
ertr-840	150	46	was	be	AUX
ertr-840	150	47	inconvenient	inconvenient	ADJ
ertr-840	150	48	;	;	PUNCT
ertr-840	150	49	the	the	DET
ertr-840	150	50	bathroom	bathroom	NOUN
ertr-840	150	51	is	be	AUX
ertr-840	150	52	very	very	ADV
ertr-840	150	53	small	small	ADJ
ertr-840	150	54	with	with	ADP
ertr-840	150	55	no	no	DET
ertr-840	150	56	proper	proper	ADJ
ertr-840	150	57	drainage	drainage	NOUN
ertr-840	150	58	,	,	PUNCT
ertr-840	150	59	smelly	smelly	ADJ
ertr-840	150	60	rooms	room	NOUN
ertr-840	150	61	/	/	SYM
ertr-840	150	62	lift	lift	NOUN
ertr-840	150	63	;	;	PUNCT
ertr-840	150	64	towel	towel	NOUN
ertr-840	150	65	was	be	AUX
ertr-840	150	66	very	very	ADV
ertr-840	150	67	smelly	smelly	ADV
ertr-840	150	68	;	;	PUNCT
ertr-840	150	69	washroom	washroom	NOUN
ertr-840	150	70	lock	lock	NOUN
ertr-840	150	71	was	be	AUX
ertr-840	150	72	broken	break	VERB
ertr-840	150	73	hotel	hotel	NOUN
ertr-840	150	74	property	property	NOUN
ertr-840	150	75	it	it	PRON
ertr-840	150	76	has	have	VERB
ertr-840	150	77	a	a	DET
ertr-840	150	78	very	very	ADV
ertr-840	150	79	nice	nice	ADJ
ertr-840	150	80	terrace	terrace	NOUN
ertr-840	150	81	and	and	CCONJ
ertr-840	150	82	the	the	DET
ertr-840	150	83	lobby	lobby	NOUN
ertr-840	150	84	area	area	NOUN
ertr-840	150	85	is	be	AUX
ertr-840	150	86	very	very	ADV
ertr-840	150	87	open	open	ADJ
ertr-840	150	88	and	and	CCONJ
ertr-840	150	89	has	have	VERB
ertr-840	150	90	a	a	DET
ertr-840	150	91	positive	positive	ADJ
ertr-840	150	92	vibe	vibe	NOUN
ertr-840	150	93	;	;	PUNCT
ertr-840	150	94	this	this	DET
ertr-840	150	95	property	property	NOUN
ertr-840	150	96	is	be	AUX
ertr-840	150	97	very	very	ADV
ertr-840	150	98	beautiful	beautiful	ADJ
ertr-840	150	99	and	and	CCONJ
ertr-840	150	100	especially	especially	ADV
ertr-840	150	101	for	for	ADP
ertr-840	150	102	nature	nature	NOUN
ertr-840	150	103	lovers	lover	NOUN
ertr-840	150	104	;	;	PUNCT
ertr-840	150	105	restaurant	restaurant	NOUN
ertr-840	150	106	is	be	AUX
ertr-840	150	107	multi	multi	ADJ
ertr-840	150	108	-	-	ADJ
ertr-840	150	109	cuisine	cuisine	ADJ
ertr-840	150	110	;	;	PUNCT
ertr-840	150	111	huge	huge	ADJ
ertr-840	150	112	resort	resort	NOUN
ertr-840	150	113	with	with	ADP
ertr-840	150	114	lots	lot	NOUN
ertr-840	150	115	of	of	ADP
ertr-840	150	116	blocks	block	NOUN
ertr-840	150	117	.	.	PUNCT
ertr-840	151	1	old	old	ADJ
ertr-840	151	2	stinking	stinking	ADJ
ertr-840	151	3	property	property	NOUN
ertr-840	151	4	location	location	NOUN
ertr-840	151	5	perfect	perfect	ADJ
ertr-840	151	6	location	location	NOUN
ertr-840	152	1	;	;	PUNCT
ertr-840	152	2	clean	clean	ADJ
ertr-840	152	3	surroundings	surrounding	NOUN
ertr-840	152	4	;	;	PUNCT
ertr-840	152	5	the	the	DET
ertr-840	152	6	scenic	scenic	ADJ
ertr-840	152	7	beauty	beauty	NOUN
ertr-840	152	8	of	of	ADP
ertr-840	152	9	doon	doon	PROPN
ertr-840	152	10	valley	valley	PROPN
ertr-840	152	11	n	n	PROPN
ertr-840	152	12	the	the	DET
ertr-840	152	13	comfort	comfort	NOUN
ertr-840	152	14	of	of	ADP
ertr-840	152	15	the	the	DET
ertr-840	152	16	stay	stay	NOUN
ertr-840	152	17	made	make	VERB
ertr-840	152	18	our	our	PRON
ertr-840	152	19	trip	trip	NOUN
ertr-840	152	20	a	a	DET
ertr-840	152	21	great	great	ADJ
ertr-840	152	22	one	one	NOUN
ertr-840	152	23	;	;	PUNCT
ertr-840	152	24	pollution	pollution	NOUN
ertr-840	152	25	free	free	ADJ
ertr-840	152	26	environment	environment	NOUN
ertr-840	152	27	;	;	PUNCT
ertr-840	152	28	best	good	ADJ
ertr-840	152	29	option	option	NOUN
ertr-840	152	30	if	if	SCONJ
ertr-840	152	31	your	your	PRON
ertr-840	152	32	are	be	AUX
ertr-840	152	33	looking	look	VERB
ertr-840	152	34	for	for	ADP
ertr-840	152	35	an	an	DET
ertr-840	152	36	escape	escape	NOUN
ertr-840	152	37	from	from	ADP
ertr-840	152	38	daily	daily	ADJ
ertr-840	152	39	city	city	NOUN
ertr-840	152	40	routine	routine	NOUN
ertr-840	152	41	;	;	PUNCT
ertr-840	152	42	weather	weather	NOUN
ertr-840	152	43	is	be	AUX
ertr-840	152	44	too	too	ADV
ertr-840	152	45	windy	windy	ADJ
ertr-840	152	46	;	;	PUNCT
ertr-840	152	47	from	from	ADP
ertr-840	152	48	the	the	DET
ertr-840	152	49	reception	reception	NOUN
ertr-840	152	50	they	they	PRON
ertr-840	152	51	say	say	VERB
ertr-840	152	52	that	that	SCONJ
ertr-840	152	53	himalayan	himalayan	ADJ
ertr-840	152	54	view	view	NOUN
ertr-840	152	55	room	room	NOUN
ertr-840	152	56	is	be	AUX
ertr-840	152	57	having	have	VERB
ertr-840	152	58	best	good	ADJ
ertr-840	152	59	view	view	NOUN
ertr-840	152	60	,	,	PUNCT
ertr-840	152	61	but	but	CCONJ
ertr-840	152	62	actually	actually	ADV
ertr-840	152	63	it	it	PRON
ertr-840	152	64	's	be	AUX
ertr-840	152	65	not	not	PART
ertr-840	152	66	like	like	ADP
ertr-840	152	67	that	that	PRON
ertr-840	152	68	;	;	PUNCT
ertr-840	152	69	not	not	PART
ertr-840	152	70	nice	nice	ADJ
ertr-840	152	71	location	location	NOUN
ertr-840	152	72	;	;	PUNCT
ertr-840	152	73	location	location	NOUN
ertr-840	152	74	is	be	AUX
ertr-840	152	75	extremely	extremely	ADV
ertr-840	152	76	remote	remote	ADJ
ertr-840	152	77	;	;	PUNCT
ertr-840	152	78	does	do	AUX
ertr-840	152	79	n't	not	PART
ertr-840	152	80	give	give	VERB
ertr-840	152	81	valley	valley	NOUN
ertr-840	152	82	view	view	NOUN
ertr-840	152	83	rooms	room	NOUN
ertr-840	152	84	in	in	ADP
ertr-840	152	85	online	online	ADJ
ertr-840	152	86	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	152	87	e	e	NOUN
ertr-840	152	88	-	-	NOUN
ertr-840	152	89	review	review	NOUN
ertr-840	152	90	of	of	ADP
ertr-840	152	91	tourism	tourism	NOUN
ertr-840	152	92	research	research	NOUN
ertr-840	152	93	(	(	PUNCT
ertr-840	152	94	ertr	ertr	NOUN
ertr-840	152	95	)	)	PUNCT
ertr-840	152	96	,	,	PUNCT
ertr-840	152	97	vol	vol	NOUN
ertr-840	152	98	.	.	PROPN
ertr-840	153	1	19	19	NUM
ertr-840	153	2	,	,	PUNCT
ertr-840	153	3	no	no	INTJ
ertr-840	153	4	.	.	NOUN
ertr-840	153	5	2	2	NUM
ertr-840	153	6	,	,	PUNCT
ertr-840	153	7	2022	2022	NUM
ertr-840	154	1	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	154	2	225	225	NUM
ertr-840	154	3	balcony	balcony	NOUN
ertr-840	154	4	you	you	PRON
ertr-840	154	5	can	can	AUX
ertr-840	154	6	see	see	VERB
ertr-840	154	7	entire	entire	ADJ
ertr-840	154	8	dehradun	dehradun	NOUN
ertr-840	154	9	with	with	ADP
ertr-840	154	10	lighting	light	VERB
ertr-840	154	11	its	its	PRON
ertr-840	154	12	extreme	extreme	ADJ
ertr-840	154	13	beautiful	beautiful	ADV
ertr-840	154	14	;	;	PUNCT
ertr-840	154	15	the	the	DET
ertr-840	154	16	environment	environment	NOUN
ertr-840	154	17	is	be	AUX
ertr-840	154	18	so	so	ADV
ertr-840	154	19	peaceful	peaceful	ADJ
ertr-840	154	20	and	and	CCONJ
ertr-840	154	21	healthy	healthy	ADJ
ertr-840	154	22	;	;	PUNCT
ertr-840	154	23	resort	resort	NOUN
ertr-840	154	24	for	for	ADP
ertr-840	154	25	people	people	NOUN
ertr-840	154	26	who	who	PRON
ertr-840	154	27	want	want	VERB
ertr-840	154	28	to	to	PART
ertr-840	154	29	unwind	unwind	VERB
ertr-840	154	30	and	and	CCONJ
ertr-840	154	31	relax	relax	VERB
ertr-840	154	32	;	;	PUNCT
ertr-840	154	33	selfie	selfie	PRON
ertr-840	154	34	spot	spot	NOUN
ertr-840	154	35	is	be	AUX
ertr-840	154	36	cherry	cherry	NOUN
ertr-840	154	37	on	on	ADP
ertr-840	154	38	top	top	NOUN
ertr-840	154	39	;	;	PUNCT
ertr-840	154	40	very	very	ADV
ertr-840	154	41	good	good	ADJ
ertr-840	154	42	tracks	track	NOUN
ertr-840	154	43	are	be	AUX
ertr-840	154	44	nearby	nearby	ADJ
ertr-840	154	45	;	;	PUNCT
ertr-840	154	46	absolutely	absolutely	ADV
ertr-840	154	47	pleasant	pleasant	ADJ
ertr-840	154	48	stay	stay	VERB
ertr-840	154	49	amidst	amidst	ADP
ertr-840	154	50	wonderful	wonderful	ADJ
ertr-840	154	51	surrounding	surrounding	NOUN
ertr-840	154	52	;	;	PUNCT
ertr-840	154	53	it	it	PRON
ertr-840	154	54	was	be	AUX
ertr-840	154	55	a	a	DET
ertr-840	154	56	most	most	ADV
ertr-840	154	57	relaxing	relaxing	ADJ
ertr-840	154	58	and	and	CCONJ
ertr-840	154	59	an	an	DET
ertr-840	154	60	amazing	amazing	ADJ
ertr-840	154	61	place	place	NOUN
ertr-840	154	62	to	to	PART
ertr-840	154	63	have	have	VERB
ertr-840	154	64	a	a	DET
ertr-840	154	65	lavish	lavish	ADJ
ertr-840	154	66	holiday	holiday	NOUN
ertr-840	154	67	where	where	SCONJ
ertr-840	154	68	you	you	PRON
ertr-840	154	69	do	do	AUX
ertr-840	154	70	n’t	not	PART
ertr-840	154	71	need	need	VERB
ertr-840	154	72	to	to	PART
ertr-840	154	73	step	step	VERB
ertr-840	154	74	out	out	ADV
ertr-840	154	75	;	;	PUNCT
ertr-840	154	76	place	place	NOUN
ertr-840	154	77	is	be	AUX
ertr-840	154	78	nicely	nicely	ADV
ertr-840	154	79	located	locate	VERB
ertr-840	154	80	away	away	ADV
ertr-840	154	81	from	from	ADP
ertr-840	154	82	the	the	DET
ertr-840	154	83	hustle	hustle	ADJ
ertr-840	154	84	bustle	bustle	NOUN
ertr-840	154	85	of	of	ADP
ertr-840	154	86	the	the	DET
ertr-840	154	87	town	town	NOUN
ertr-840	154	88	;	;	PUNCT
ertr-840	154	89	it	it	PRON
ertr-840	154	90	is	be	AUX
ertr-840	154	91	a	a	DET
ertr-840	154	92	heaven	heaven	NOUN
ertr-840	154	93	;	;	PUNCT
ertr-840	154	94	where	where	SCONJ
ertr-840	154	95	else	else	ADV
ertr-840	154	96	to	to	ADP
ertr-840	154	97	a	a	DET
ertr-840	154	98	working	work	VERB
ertr-840	154	99	person	person	NOUN
ertr-840	154	100	need	need	AUX
ertr-840	154	101	than	than	ADP
ertr-840	154	102	this	this	DET
ertr-840	154	103	solace	solace	NOUN
ertr-840	154	104	and	and	CCONJ
ertr-840	154	105	peace	peace	NOUN
ertr-840	154	106	at	at	ADP
ertr-840	154	107	this	this	DET
ertr-840	154	108	picturesque	picturesque	ADJ
ertr-840	154	109	place	place	NOUN
ertr-840	154	110	bookings	booking	NOUN
ertr-840	154	111	;	;	PUNCT
ertr-840	154	112	location	location	NOUN
ertr-840	154	113	not	not	PART
ertr-840	154	114	good	good	ADJ
ertr-840	154	115	,	,	PUNCT
ertr-840	154	116	away	away	ADV
ertr-840	154	117	from	from	ADP
ertr-840	154	118	mall	mall	NOUN
ertr-840	154	119	road	road	NOUN
ertr-840	154	120	hotel	hotel	NOUN
ertr-840	154	121	connectivity	connectivity	NOUN
ertr-840	154	122	taxi	taxi	NOUN
ertr-840	154	123	service	service	NOUN
ertr-840	154	124	charges	charge	NOUN
ertr-840	154	125	by	by	ADP
ertr-840	154	126	hotel	hotel	NOUN
ertr-840	154	127	is	be	AUX
ertr-840	154	128	300	300	NUM
ertr-840	154	129	rupees	rupee	NOUN
ertr-840	154	130	for	for	ADP
ertr-840	154	131	one	one	NUM
ertr-840	154	132	way	way	NOUN
ertr-840	154	133	trip	trip	NOUN
ertr-840	154	134	;	;	PUNCT
ertr-840	154	135	resort	resort	NOUN
ertr-840	154	136	is	be	AUX
ertr-840	154	137	far	far	ADV
ertr-840	154	138	from	from	ADP
ertr-840	154	139	city	city	NOUN
ertr-840	154	140	centre	centre	NOUN
ertr-840	154	141	,	,	PUNCT
ertr-840	154	142	so	so	CCONJ
ertr-840	154	143	every	every	DET
ertr-840	154	144	day	day	NOUN
ertr-840	154	145	extra	extra	ADJ
ertr-840	154	146	expenses	expense	NOUN
ertr-840	154	147	for	for	ADP
ertr-840	154	148	going	go	VERB
ertr-840	154	149	to	to	ADP
ertr-840	154	150	mall	mall	NOUN
ertr-840	154	151	road	road	NOUN
ertr-840	154	152	;	;	PUNCT
ertr-840	154	153	road	road	NOUN
ertr-840	154	154	is	be	AUX
ertr-840	154	155	little	little	ADV
ertr-840	154	156	narrow	narrow	ADJ
ertr-840	154	157	;	;	PUNCT
ertr-840	154	158	no	no	DET
ertr-840	154	159	free	free	ADJ
ertr-840	154	160	shuttle	shuttle	NOUN
ertr-840	154	161	service	service	NOUN
ertr-840	154	162	to	to	ADP
ertr-840	154	163	mall	mall	NOUN
ertr-840	154	164	road	road	NOUN
ertr-840	154	165	,	,	PUNCT
ertr-840	154	166	obviously	obviously	ADV
ertr-840	154	167	coz	coz	VERB
ertr-840	154	168	of	of	ADP
ertr-840	154	169	distance	distance	NOUN
ertr-840	154	170	;	;	PUNCT
ertr-840	154	171	the	the	DET
ertr-840	154	172	resort	resort	NOUN
ertr-840	154	173	is	be	AUX
ertr-840	154	174	not	not	PART
ertr-840	154	175	well	well	ADV
ertr-840	154	176	marked	mark	VERB
ertr-840	154	177	on	on	ADP
ertr-840	154	178	the	the	DET
ertr-840	154	179	way	way	NOUN
ertr-840	154	180	;	;	PUNCT
ertr-840	154	181	approach	approach	NOUN
ertr-840	154	182	road	road	NOUN
ertr-840	154	183	not	not	PART
ertr-840	154	184	good	good	ADJ
ertr-840	154	185	;	;	PUNCT
ertr-840	154	186	road	road	NOUN
ertr-840	154	187	is	be	AUX
ertr-840	154	188	narrow	narrow	ADJ
ertr-840	154	189	and	and	CCONJ
ertr-840	154	190	damaged	damage	VERB
ertr-840	154	191	;	;	PUNCT
ertr-840	154	192	the	the	DET
ertr-840	154	193	resort	resort	NOUN
ertr-840	154	194	is	be	AUX
ertr-840	154	195	good	good	ADJ
ertr-840	154	196	but	but	CCONJ
ertr-840	154	197	the	the	DET
ertr-840	154	198	route	route	NOUN
ertr-840	154	199	is	be	AUX
ertr-840	154	200	very	very	ADV
ertr-840	154	201	narrow	narrow	ADJ
ertr-840	154	202	and	and	CCONJ
ertr-840	154	203	the	the	DET
ertr-840	154	204	resort	resort	NOUN
ertr-840	154	205	is	be	AUX
ertr-840	154	206	2;5	2;5	NUM
ertr-840	154	207	km	km	NOUN
ertr-840	154	208	from	from	ADP
ertr-840	154	209	the	the	DET
ertr-840	154	210	library	library	NOUN
ertr-840	154	211	chowk	chowk	PROPN
ertr-840	154	212	staff	staff	NOUN
ertr-840	154	213	hotel	hotel	NOUN
ertr-840	154	214	staff	staff	NOUN
ertr-840	154	215	were	be	AUX
ertr-840	154	216	well	well	ADV
ertr-840	154	217	mannered	mannered	ADJ
ertr-840	154	218	and	and	CCONJ
ertr-840	154	219	good	good	ADJ
ertr-840	154	220	behaviour	behaviour	NOUN
ertr-840	154	221	;	;	PUNCT
ertr-840	154	222	even	even	ADV
ertr-840	154	223	hotel	hotel	NOUN
ertr-840	154	224	owner	owner	NOUN
ertr-840	154	225	was	be	AUX
ertr-840	154	226	supervising	supervise	VERB
ertr-840	154	227	the	the	DET
ertr-840	154	228	event	event	NOUN
ertr-840	154	229	all	all	DET
ertr-840	154	230	the	the	DET
ertr-840	154	231	time	time	NOUN
ertr-840	154	232	;	;	PUNCT
ertr-840	154	233	the	the	DET
ertr-840	154	234	staff	staff	NOUN
ertr-840	154	235	were	be	AUX
ertr-840	154	236	very	very	ADV
ertr-840	154	237	polite	polite	ADJ
ertr-840	154	238	and	and	CCONJ
ertr-840	154	239	obliged	oblige	VERB
ertr-840	154	240	to	to	ADP
ertr-840	154	241	any	any	DET
ertr-840	154	242	requests	request	NOUN
ertr-840	154	243	we	we	PRON
ertr-840	154	244	made	make	VERB
ertr-840	154	245	;	;	PUNCT
ertr-840	154	246	staff	staff	NOUN
ertr-840	154	247	is	be	AUX
ertr-840	154	248	housekeeping	housekeep	VERB
ertr-840	154	249	staff	staff	NOUN
ertr-840	154	250	is	be	AUX
ertr-840	154	251	the	the	DET
ertr-840	154	252	only	only	ADJ
ertr-840	154	253	saving	save	VERB
ertr-840	154	254	grace	grace	NOUN
ertr-840	154	255	in	in	ADP
ertr-840	154	256	the	the	DET
ertr-840	154	257	hotel	hotel	NOUN
ertr-840	154	258	who	who	PRON
ertr-840	154	259	try	try	VERB
ertr-840	154	260	and	and	CCONJ
ertr-840	154	261	match	match	VERB
ertr-840	154	262	your	your	PRON
ertr-840	154	263	requirements	requirement	NOUN
ertr-840	154	264	to	to	ADP
ertr-840	154	265	the	the	DET
ertr-840	154	266	best	good	ADJ
ertr-840	154	267	of	of	ADP
ertr-840	154	268	their	their	PRON
ertr-840	154	269	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-840	154	270	e	e	NOUN
ertr-840	154	271	-	-	NOUN
ertr-840	154	272	review	review	NOUN
ertr-840	154	273	of	of	ADP
ertr-840	154	274	tourism	tourism	NOUN
ertr-840	154	275	research	research	NOUN
ertr-840	154	276	(	(	PUNCT
ertr-840	154	277	ertr	ertr	NOUN
ertr-840	154	278	)	)	PUNCT
ertr-840	154	279	,	,	PUNCT
ertr-840	154	280	vol	vol	NOUN
ertr-840	154	281	.	.	PROPN
ertr-840	154	282	19	19	NUM
ertr-840	154	283	,	,	PUNCT
ertr-840	154	284	no	no	INTJ
ertr-840	154	285	.	.	NOUN
ertr-840	154	286	2	2	NUM
ertr-840	154	287	,	,	PUNCT
ertr-840	154	288	2022	2022	NUM
ertr-840	154	289	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	154	290	226	226	NUM
ertr-840	154	291	very	very	ADV
ertr-840	154	292	courteous	courteous	ADJ
ertr-840	154	293	,	,	PUNCT
ertr-840	154	294	helpful	helpful	ADJ
ertr-840	154	295	&	&	CCONJ
ertr-840	154	296	always	always	ADV
ertr-840	154	297	on	on	ADP
ertr-840	154	298	time	time	NOUN
ertr-840	154	299	for	for	ADP
ertr-840	154	300	your	your	PRON
ertr-840	154	301	queries	query	NOUN
ertr-840	154	302	;	;	PUNCT
ertr-840	154	303	staff	staff	NOUN
ertr-840	154	304	is	be	AUX
ertr-840	154	305	friendly	friendly	ADJ
ertr-840	154	306	n	n	CCONJ
ertr-840	154	307	they	they	PRON
ertr-840	154	308	arrange	arrange	VERB
ertr-840	154	309	games	game	NOUN
ertr-840	154	310	for	for	ADP
ertr-840	154	311	you	you	PRON
ertr-840	154	312	in	in	ADP
ertr-840	154	313	evening	evening	NOUN
ertr-840	154	314	;	;	PUNCT
ertr-840	154	315	front	front	ADJ
ertr-840	154	316	office	office	NOUN
ertr-840	154	317	team	team	NOUN
ertr-840	154	318	has	have	VERB
ertr-840	154	319	a	a	DET
ertr-840	154	320	passion	passion	NOUN
ertr-840	154	321	to	to	PART
ertr-840	154	322	handle	handle	VERB
ertr-840	154	323	the	the	DET
ertr-840	154	324	guest	guest	NOUN
ertr-840	154	325	;	;	PUNCT
ertr-840	154	326	staff	staff	NOUN
ertr-840	154	327	is	be	AUX
ertr-840	154	328	very	very	ADV
ertr-840	154	329	supportive	supportive	ADJ
ertr-840	154	330	and	and	CCONJ
ertr-840	154	331	they	they	PRON
ertr-840	154	332	guide	guide	VERB
ertr-840	154	333	you	you	PRON
ertr-840	154	334	to	to	ADP
ertr-840	154	335	whole	whole	ADJ
ertr-840	154	336	process	process	NOUN
ertr-840	154	337	in	in	ADP
ertr-840	154	338	a	a	DET
ertr-840	154	339	systematic	systematic	ADJ
ertr-840	154	340	and	and	CCONJ
ertr-840	154	341	polite	polite	ADJ
ertr-840	154	342	way	way	NOUN
ertr-840	154	343	;	;	PUNCT
ertr-840	154	344	we	we	PRON
ertr-840	154	345	were	be	AUX
ertr-840	154	346	rendered	render	VERB
ertr-840	154	347	speechless	speechles	VERB
ertr-840	154	348	by	by	ADP
ertr-840	154	349	the	the	DET
ertr-840	154	350	sheer	sheer	ADJ
ertr-840	154	351	dedication	dedication	NOUN
ertr-840	154	352	the	the	DET
ertr-840	154	353	hotel	hotel	NOUN
ertr-840	154	354	staff	staff	NOUN
ertr-840	154	355	had	have	VERB
ertr-840	154	356	to	to	PART
ertr-840	154	357	make	make	VERB
ertr-840	154	358	us	we	PRON
ertr-840	154	359	happy	happy	ADJ
ertr-840	154	360	;	;	PUNCT
ertr-840	154	361	the	the	DET
ertr-840	154	362	front	front	ADJ
ertr-840	154	363	desk	desk	NOUN
ertr-840	154	364	staff	staff	NOUN
ertr-840	154	365	all	all	PRON
ertr-840	154	366	were	be	AUX
ertr-840	154	367	professional	professional	ADJ
ertr-840	154	368	and	and	CCONJ
ertr-840	154	369	pleasant	pleasant	ADJ
ertr-840	154	370	;	;	PUNCT
ertr-840	154	371	spa	spa	NOUN
ertr-840	154	372	team	team	NOUN
ertr-840	154	373	is	be	AUX
ertr-840	154	374	good	good	ADJ
ertr-840	154	375	;	;	PUNCT
ertr-840	154	376	well	well	ADV
ertr-840	154	377	trained	train	VERB
ertr-840	154	378	staff	staff	NOUN
ertr-840	154	379	;	;	PUNCT
ertr-840	154	380	restaurant	restaurant	NOUN
ertr-840	154	381	staff	staff	NOUN
ertr-840	154	382	was	be	AUX
ertr-840	154	383	great	great	ADJ
ertr-840	154	384	;	;	PUNCT
ertr-840	154	385	warm	warm	ADJ
ertr-840	154	386	welcome	welcome	NOUN
ertr-840	154	387	with	with	ADP
ertr-840	154	388	smiling	smile	VERB
ertr-840	154	389	faces	face	NOUN
ertr-840	154	390	;	;	PUNCT
ertr-840	154	391	hospitality	hospitality	NOUN
ertr-840	154	392	of	of	ADP
ertr-840	154	393	the	the	DET
ertr-840	154	394	staff	staff	NOUN
ertr-840	154	395	is	be	AUX
ertr-840	154	396	the	the	DET
ertr-840	154	397	icing	icing	NOUN
ertr-840	154	398	on	on	ADP
ertr-840	154	399	the	the	DET
ertr-840	154	400	cake	cake	NOUN
ertr-840	154	401	;	;	PUNCT
ertr-840	154	402	staff	staff	NOUN
ertr-840	154	403	was	be	AUX
ertr-840	154	404	good	good	ADJ
ertr-840	154	405	and	and	CCONJ
ertr-840	154	406	loyal	loyal	ADJ
ertr-840	154	407	to	to	ADP
ertr-840	154	408	his	his	PRON
ertr-840	154	409	/	/	SYM
ertr-840	154	410	her	her	PRON
ertr-840	154	411	job	job	NOUN
ertr-840	154	412	;	;	PUNCT
ertr-840	154	413	we	we	PRON
ertr-840	154	414	were	be	AUX
ertr-840	154	415	travelling	travel	VERB
ertr-840	154	416	with	with	ADP
ertr-840	154	417	aged	aged	ADJ
ertr-840	154	418	persons	person	NOUN
ertr-840	154	419	,	,	PUNCT
ertr-840	154	420	so	so	SCONJ
ertr-840	154	421	they	they	PRON
ertr-840	154	422	provided	provide	VERB
ertr-840	154	423	us	we	PRON
ertr-840	154	424	rooms	room	NOUN
ertr-840	154	425	on	on	ADP
ertr-840	154	426	such	such	ADJ
ertr-840	154	427	floor	floor	NOUN
ertr-840	154	428	,	,	PUNCT
ertr-840	154	429	which	which	PRON
ertr-840	154	430	has	have	VERB
ertr-840	154	431	lift	lift	NOUN
ertr-840	154	432	;	;	PUNCT
ertr-840	154	433	my	my	PRON
ertr-840	154	434	daughter	daughter	NOUN
ertr-840	154	435	was	be	AUX
ertr-840	154	436	not	not	PART
ertr-840	154	437	well	well	ADJ
ertr-840	154	438	,	,	PUNCT
ertr-840	154	439	they	they	PRON
ertr-840	154	440	helped	help	VERB
ertr-840	154	441	in	in	ADP
ertr-840	154	442	every	every	DET
ertr-840	154	443	possible	possible	ADJ
ertr-840	154	444	manner	manner	NOUN
ertr-840	154	445	from	from	ADP
ertr-840	154	446	arranging	arrange	VERB
ertr-840	154	447	doctor	doctor	NOUN
ertr-840	154	448	,	,	PUNCT
ertr-840	154	449	transport	transport	NOUN
ertr-840	154	450	,	,	PUNCT
ertr-840	154	451	medicines	medicine	NOUN
ertr-840	154	452	abilities	ability	NOUN
ertr-840	154	453	;	;	PUNCT
ertr-840	154	454	unprofessional	unprofessional	ADJ
ertr-840	154	455	managers	manager	NOUN
ertr-840	154	456	and	and	CCONJ
ertr-840	154	457	receptionist	receptionist	NOUN
ertr-840	154	458	;	;	PUNCT
ertr-840	154	459	very	very	ADV
ertr-840	154	460	unfortunate	unfortunate	ADJ
ertr-840	154	461	that	that	SCONJ
ertr-840	154	462	they	they	PRON
ertr-840	154	463	harass	harass	VERB
ertr-840	154	464	tourists	tourist	NOUN
ertr-840	154	465	like	like	ADP
ertr-840	154	466	this	this	PRON
ertr-840	154	467	;	;	PUNCT
ertr-840	154	468	the	the	DET
ertr-840	154	469	hotel	hotel	NOUN
ertr-840	154	470	manager	manager	NOUN
ertr-840	154	471	insisting	insist	VERB
ertr-840	154	472	for	for	ADP
ertr-840	154	473	an	an	DET
ertr-840	154	474	immediate	immediate	ADJ
ertr-840	154	475	cash	cash	NOUN
ertr-840	154	476	payment	payment	NOUN
ertr-840	154	477	for	for	ADP
ertr-840	154	478	a	a	DET
ertr-840	154	479	service	service	NOUN
ertr-840	154	480	that	that	PRON
ertr-840	154	481	is	be	AUX
ertr-840	154	482	usually	usually	ADV
ertr-840	154	483	complimentary	complimentary	ADJ
ertr-840	154	484	;	;	PUNCT
ertr-840	154	485	the	the	DET
ertr-840	154	486	reception	reception	NOUN
ertr-840	154	487	people	people	NOUN
ertr-840	154	488	made	make	VERB
ertr-840	154	489	me	i	PRON
ertr-840	154	490	talk	talk	VERB
ertr-840	154	491	to	to	ADP
ertr-840	154	492	the	the	DET
ertr-840	154	493	owner	owner	NOUN
ertr-840	154	494	who	who	PRON
ertr-840	154	495	forced	force	VERB
ertr-840	154	496	me	i	PRON
ertr-840	154	497	to	to	PART
ertr-840	154	498	pay	pay	VERB
ertr-840	154	499	rs	rs	PROPN
ertr-840	154	500	2000	2000	NUM
ertr-840	154	501	as	as	ADP
ertr-840	154	502	cancelation	cancelation	NOUN
ertr-840	154	503	charges	charge	NOUN
ertr-840	154	504	out	out	ADP
ertr-840	154	505	of	of	ADP
ertr-840	154	506	my	my	PRON
ertr-840	154	507	pocket	pocket	NOUN
ertr-840	154	508	because	because	SCONJ
ertr-840	154	509	i	i	PRON
ertr-840	154	510	was	be	AUX
ertr-840	154	511	leaving	leave	VERB
ertr-840	154	512	a	a	DET
ertr-840	154	513	day	day	NOUN
ertr-840	154	514	earlier	early	ADV
ertr-840	154	515	;	;	PUNCT
ertr-840	154	516	most	most	ADJ
ertr-840	154	517	of	of	ADP
ertr-840	154	518	the	the	DET
ertr-840	154	519	staff	staff	NOUN
ertr-840	154	520	unprofessional	unprofessional	ADJ
ertr-840	154	521	;	;	PUNCT
ertr-840	154	522	staff	staff	NOUN
ertr-840	154	523	is	be	AUX
ertr-840	154	524	totally	totally	ADV
ertr-840	154	525	uncooperative	uncooperative	ADJ
ertr-840	154	526	;	;	PUNCT
ertr-840	154	527	disgusting	disgusting	ADJ
ertr-840	154	528	manager	manager	NOUN
ertr-840	154	529	he	he	PRON
ertr-840	154	530	do	do	AUX
ertr-840	154	531	nt	not	PART
ertr-840	154	532	have	have	VERB
ertr-840	154	533	manners	manner	NOUN
ertr-840	154	534	how	how	SCONJ
ertr-840	154	535	to	to	PART
ertr-840	154	536	talk	talk	VERB
ertr-840	154	537	with	with	ADP
ertr-840	154	538	the	the	DET
ertr-840	154	539	guest	guest	NOUN
ertr-840	154	540	;	;	PUNCT
ertr-840	154	541	the	the	DET
ertr-840	154	542	owner	owner	NOUN
ertr-840	154	543	is	be	AUX
ertr-840	154	544	a	a	DET
ertr-840	154	545	very	very	ADV
ertr-840	154	546	rude	rude	ADJ
ertr-840	154	547	person	person	NOUN
ertr-840	154	548	;	;	PUNCT
ertr-840	154	549	very	very	ADV
ertr-840	154	550	worst	bad	ADJ
ertr-840	154	551	experience	experience	NOUN
ertr-840	154	552	,	,	PUNCT
ertr-840	154	553	behaviour	behaviour	NOUN
ertr-840	154	554	of	of	ADP
ertr-840	154	555	staff	staff	NOUN
ertr-840	154	556	was	be	AUX
ertr-840	154	557	very	very	ADV
ertr-840	154	558	bad	bad	ADJ
ertr-840	154	559	;	;	PUNCT
ertr-840	154	560	owner	owner	NOUN
ertr-840	154	561	is	be	AUX
ertr-840	154	562	sweet	sweet	ADJ
ertr-840	154	563	and	and	CCONJ
ertr-840	154	564	kind	kind	ADV
ertr-840	154	565	-	-	PUNCT
ertr-840	154	566	hearted	hearted	ADJ
ertr-840	154	567	but	but	CCONJ
ertr-840	154	568	staff	staff	NOUN
ertr-840	154	569	play	play	VERB
ertr-840	154	570	the	the	DET
ertr-840	154	571	game	game	NOUN
ertr-840	154	572	"	"	PUNCT
ertr-840	154	573	service	service	NOUN
ertr-840	154	574	ultimate	ultimate	ADJ
ertr-840	154	575	service	service	NOUN
ertr-840	154	576	room	room	NOUN
ertr-840	154	577	dining	dining	NOUN
ertr-840	154	578	services	service	NOUN
ertr-840	154	579	was	be	AUX
ertr-840	154	580	also	also	ADV
ertr-840	154	581	excellent	excellent	ADJ
ertr-840	154	582	;	;	PUNCT
ertr-840	154	583	starting	start	VERB
ertr-840	154	584	from	from	ADP
ertr-840	154	585	the	the	DET
ertr-840	154	586	check	check	NOUN
ertr-840	154	587	in	in	ADP
ertr-840	154	588	process	process	NOUN
ertr-840	154	589	till	till	SCONJ
ertr-840	154	590	the	the	DET
ertr-840	154	591	checkout	checkout	NOUN
ertr-840	154	592	everything	everything	PRON
ertr-840	154	593	looked	look	VERB
ertr-840	154	594	perfectly	perfectly	ADV
ertr-840	154	595	planned	plan	VERB
ertr-840	154	596	;	;	PUNCT
ertr-840	154	597	fast	fast	ADJ
ertr-840	154	598	track	track	NOUN
ertr-840	154	599	check	check	NOUN
ertr-840	154	600	-	-	PUNCT
ertr-840	154	601	in	in	ADV
ertr-840	154	602	;	;	PUNCT
ertr-840	154	603	superior	superior	ADJ
ertr-840	154	604	service	service	NOUN
ertr-840	154	605	provider	provider	NOUN
ertr-840	154	606	by	by	ADP
ertr-840	154	607	ird	ird	PROPN
ertr-840	154	608	team	team	NOUN
ertr-840	154	609	;	;	PUNCT
ertr-840	154	610	check	check	VERB
ertr-840	154	611	in	in	ADP
ertr-840	154	612	was	be	AUX
ertr-840	154	613	also	also	ADV
ertr-840	154	614	very	very	ADV
ertr-840	154	615	comfortable	comfortable	ADJ
ertr-840	154	616	;	;	PUNCT
ertr-840	154	617	room	room	NOUN
ertr-840	154	618	service	service	NOUN
ertr-840	154	619	was	be	AUX
ertr-840	154	620	also	also	ADV
ertr-840	154	621	good	good	ADJ
ertr-840	154	622	;	;	PUNCT
ertr-840	154	623	the	the	DET
ertr-840	154	624	anniversary	anniversary	NOUN
ertr-840	154	625	celebrations	celebration	NOUN
ertr-840	154	626	arrangement	arrangement	NOUN
ertr-840	154	627	done	do	VERB
ertr-840	154	628	by	by	ADP
ertr-840	154	629	the	the	DET
ertr-840	154	630	resort	resort	NOUN
ertr-840	154	631	was	be	AUX
ertr-840	154	632	very	very	ADV
ertr-840	154	633	room	room	NOUN
ertr-840	154	634	service	service	NOUN
ertr-840	154	635	is	be	AUX
ertr-840	154	636	premium	premium	NOUN
ertr-840	154	637	however	however	ADV
ertr-840	154	638	every	every	DET
ertr-840	154	639	time	time	NOUN
ertr-840	154	640	you	you	PRON
ertr-840	154	641	order	order	VERB
ertr-840	154	642	room	room	NOUN
ertr-840	154	643	service	service	NOUN
ertr-840	154	644	,	,	PUNCT
ertr-840	154	645	by	by	ADP
ertr-840	154	646	the	the	DET
ertr-840	154	647	time	time	NOUN
ertr-840	154	648	your	your	PRON
ertr-840	154	649	food	food	NOUN
ertr-840	154	650	will	will	AUX
ertr-840	154	651	reach	reach	VERB
ertr-840	154	652	,	,	PUNCT
ertr-840	154	653	your	your	PRON
ertr-840	154	654	hunger	hunger	NOUN
ertr-840	154	655	would	would	AUX
ertr-840	154	656	've	've	AUX
ertr-840	154	657	died	die	VERB
ertr-840	154	658	;	;	PUNCT
ertr-840	154	659	poor	poor	ADJ
ertr-840	154	660	upkeep	upkeep	NOUN
ertr-840	154	661	;	;	PUNCT
ertr-840	154	662	very	very	ADJ
ertr-840	154	663	law	law	NOUN
ertr-840	154	664	quality	quality	NOUN
ertr-840	154	665	services	service	NOUN
ertr-840	154	666	;	;	PUNCT
ertr-840	154	667	no	no	DET
ertr-840	154	668	free	free	ADJ
ertr-840	154	669	shuttle	shuttle	NOUN
ertr-840	154	670	service	service	NOUN
ertr-840	154	671	to	to	ADP
ertr-840	154	672	mall	mall	NOUN
ertr-840	154	673	road	road	NOUN
ertr-840	154	674	,	,	PUNCT
ertr-840	154	675	obviously	obviously	ADV
ertr-840	154	676	coz	coz	VERB
ertr-840	154	677	of	of	ADP
ertr-840	154	678	distance	distance	NOUN
ertr-840	155	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-840	155	2	e	e	NOUN
ertr-840	155	3	-	-	NOUN
ertr-840	155	4	review	review	NOUN
ertr-840	155	5	of	of	ADP
ertr-840	155	6	tourism	tourism	NOUN
ertr-840	155	7	research	research	NOUN
ertr-840	155	8	(	(	PUNCT
ertr-840	155	9	ertr	ertr	NOUN
ertr-840	155	10	)	)	PUNCT
ertr-840	155	11	,	,	PUNCT
ertr-840	155	12	vol	vol	NOUN
ertr-840	155	13	.	.	PROPN
ertr-840	155	14	19	19	NUM
ertr-840	155	15	,	,	PUNCT
ertr-840	155	16	no	no	INTJ
ertr-840	155	17	.	.	NOUN
ertr-840	155	18	2	2	NUM
ertr-840	155	19	,	,	PUNCT
ertr-840	155	20	2022	2022	NUM
ertr-840	155	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	155	22	227	227	NUM
ertr-840	155	23	good	good	ADJ
ertr-840	155	24	;	;	PUNCT
ertr-840	155	25	the	the	DET
ertr-840	155	26	service	service	NOUN
ertr-840	155	27	is	be	AUX
ertr-840	155	28	commendable	commendable	ADJ
ertr-840	155	29	;	;	PUNCT
ertr-840	155	30	we	we	PRON
ertr-840	155	31	have	have	VERB
ertr-840	155	32	the	the	DET
ertr-840	155	33	finest	fine	ADJ
ertr-840	155	34	hospitality	hospitality	NOUN
ertr-840	155	35	and	and	CCONJ
ertr-840	155	36	the	the	DET
ertr-840	155	37	world	world	NOUN
ertr-840	155	38	-	-	PUNCT
ertr-840	155	39	class	class	NOUN
ertr-840	155	40	service	service	NOUN
ertr-840	155	41	;	;	PUNCT
ertr-840	155	42	room	room	NOUN
ertr-840	155	43	were	be	AUX
ertr-840	155	44	serviced	service	VERB
ertr-840	155	45	well	well	ADV
ertr-840	155	46	in	in	ADP
ertr-840	155	47	time	time	NOUN
ertr-840	155	48	;	;	PUNCT
ertr-840	155	49	service	service	NOUN
ertr-840	155	50	is	be	AUX
ertr-840	155	51	the	the	DET
ertr-840	155	52	restaurant	restaurant	NOUN
ertr-840	155	53	was	be	AUX
ertr-840	155	54	very	very	ADV
ertr-840	155	55	good	good	ADJ
ertr-840	155	56	;	;	PUNCT
ertr-840	155	57	warm	warm	ADJ
ertr-840	155	58	welcome	welcome	NOUN
ertr-840	155	59	by	by	ADP
ertr-840	155	60	front	front	ADJ
ertr-840	155	61	office	office	NOUN
ertr-840	155	62	team	team	NOUN
ertr-840	155	63	;	;	PUNCT
ertr-840	155	64	great	great	ADJ
ertr-840	155	65	service	service	NOUN
ertr-840	155	66	provided	provide	VERB
ertr-840	155	67	in	in	ADP
ertr-840	155	68	the	the	DET
ertr-840	155	69	restaurant	restaurant	NOUN
ertr-840	155	70	;	;	PUNCT
ertr-840	155	71	good	good	ADJ
ertr-840	155	72	recommendation	recommendation	NOUN
ertr-840	155	73	by	by	ADP
ertr-840	155	74	travel	travel	NOUN
ertr-840	155	75	desk	desk	NOUN
ertr-840	155	76	;	;	PUNCT
ertr-840	155	77	excellent	excellent	ADJ
ertr-840	155	78	services	service	NOUN
ertr-840	155	79	if	if	SCONJ
ertr-840	155	80	you	you	PRON
ertr-840	155	81	travelling	travel	VERB
ertr-840	155	82	with	with	ADP
ertr-840	155	83	kids	kid	NOUN
ertr-840	155	84	facility	facility	NOUN
ertr-840	155	85	excellent	excellent	ADJ
ertr-840	155	86	spa	spa	NOUN
ertr-840	155	87	experience	experience	NOUN
ertr-840	155	88	provided	provide	VERB
ertr-840	155	89	by	by	ADP
ertr-840	155	90	them	they	PRON
ertr-840	155	91	;	;	PUNCT
ertr-840	155	92	well	well	ADV
ertr-840	155	93	maintained	maintain	VERB
ertr-840	155	94	,	,	PUNCT
ertr-840	155	95	good	good	ADJ
ertr-840	155	96	service	service	NOUN
ertr-840	155	97	,	,	PUNCT
ertr-840	155	98	excellent	excellent	ADJ
ertr-840	155	99	hygiene	hygiene	NOUN
ertr-840	155	100	;	;	PUNCT
ertr-840	155	101	very	very	ADV
ertr-840	155	102	kind	kind	ADJ
ertr-840	155	103	and	and	CCONJ
ertr-840	155	104	gentle	gentle	ADJ
ertr-840	155	105	masseuse	masseuse	NOUN
ertr-840	155	106	;	;	PUNCT
ertr-840	155	107	spa	spa	NOUN
ertr-840	155	108	is	be	AUX
ertr-840	155	109	excellent	excellent	ADJ
ertr-840	155	110	;	;	PUNCT
ertr-840	155	111	there	there	PRON
ertr-840	155	112	is	be	VERB
ertr-840	155	113	a	a	DET
ertr-840	155	114	lot	lot	NOUN
ertr-840	155	115	to	to	PART
ertr-840	155	116	do	do	VERB
ertr-840	155	117	inside	inside	ADP
ertr-840	155	118	hotel	hotel	NOUN
ertr-840	155	119	;	;	PUNCT
ertr-840	155	120	kids	kid	NOUN
ertr-840	155	121	park	park	NOUN
ertr-840	155	122	,	,	PUNCT
ertr-840	155	123	small	small	ADJ
ertr-840	155	124	kitchen	kitchen	NOUN
ertr-840	155	125	were	be	AUX
ertr-840	155	126	really	really	ADV
ertr-840	155	127	helpful	helpful	ADJ
ertr-840	155	128	;	;	PUNCT
ertr-840	155	129	facilities	facility	NOUN
ertr-840	155	130	are	be	AUX
ertr-840	155	131	great	great	ADJ
ertr-840	155	132	;	;	PUNCT
ertr-840	155	133	good	good	ADJ
ertr-840	155	134	facilities	facility	NOUN
ertr-840	155	135	;	;	PUNCT
ertr-840	155	136	activities	activity	NOUN
ertr-840	155	137	are	be	AUX
ertr-840	155	138	great	great	ADJ
ertr-840	155	139	in	in	ADP
ertr-840	155	140	the	the	DET
ertr-840	155	141	evening	evening	NOUN
ertr-840	155	142	;	;	PUNCT
ertr-840	155	143	stay	stay	VERB
ertr-840	155	144	was	be	AUX
ertr-840	155	145	cozy	cozy	ADJ
ertr-840	155	146	;	;	PUNCT
ertr-840	155	147	well	well	ADV
ertr-840	155	148	maintained	maintain	VERB
ertr-840	155	149	and	and	CCONJ
ertr-840	155	150	huge	huge	ADJ
ertr-840	155	151	property	property	NOUN
ertr-840	155	152	;	;	PUNCT
ertr-840	155	153	plethora	plethora	ADV
ertr-840	155	154	of	of	ADP
ertr-840	155	155	adventurous	adventurous	ADJ
ertr-840	155	156	activities	activity	NOUN
ertr-840	155	157	;	;	PUNCT
ertr-840	155	158	amenities	amenity	NOUN
ertr-840	155	159	are	be	AUX
ertr-840	155	160	good	good	ADJ
ertr-840	155	161	;	;	PUNCT
ertr-840	155	162	enjoyed	enjoy	VERB
ertr-840	155	163	indoor	indoor	ADJ
ertr-840	155	164	activities	activity	NOUN
ertr-840	155	165	;	;	PUNCT
ertr-840	155	166	good	good	ADJ
ertr-840	155	167	play	play	NOUN
ertr-840	155	168	zone	zone	NOUN
ertr-840	155	169	;	;	PUNCT
ertr-840	155	170	the	the	DET
ertr-840	155	171	resort	resort	NOUN
ertr-840	155	172	is	be	AUX
ertr-840	155	173	neat	neat	ADJ
ertr-840	155	174	and	and	CCONJ
ertr-840	155	175	clean	clean	ADJ
ertr-840	155	176	;	;	PUNCT
ertr-840	155	177	the	the	DET
ertr-840	155	178	resort	resort	NOUN
ertr-840	155	179	has	have	VERB
ertr-840	155	180	many	many	ADJ
ertr-840	155	181	activities	activity	NOUN
ertr-840	155	182	;	;	PUNCT
ertr-840	155	183	hotels	hotel	NOUN
ertr-840	155	184	having	have	VERB
ertr-840	155	185	kids	kid	NOUN
ertr-840	155	186	game	game	NOUN
ertr-840	155	187	area	area	NOUN
ertr-840	155	188	specially	specially	ADV
ertr-840	155	189	liked	like	VERB
ertr-840	155	190	the	the	DET
ertr-840	155	191	pahadi	pahadi	NOUN
ertr-840	155	192	dance	dance	NOUN
ertr-840	155	193	;	;	PUNCT
ertr-840	155	194	activity	activity	NOUN
ertr-840	155	195	area	area	NOUN
ertr-840	155	196	and	and	CCONJ
ertr-840	155	197	entire	entire	ADJ
ertr-840	155	198	resort	resort	NOUN
ertr-840	155	199	is	be	AUX
ertr-840	155	200	well	well	ADV
ertr-840	155	201	maintained	maintain	VERB
ertr-840	155	202	.	.	PUNCT
ertr-840	156	1	network	network	NOUN
ertr-840	156	2	issue	issue	NOUN
ertr-840	156	3	;	;	PUNCT
ertr-840	156	4	atleast	atleast	ADJ
ertr-840	156	5	wi	wi	PROPN
ertr-840	156	6	-	-	PUNCT
ertr-840	156	7	fi	fi	NOUN
ertr-840	156	8	should	should	AUX
ertr-840	156	9	be	be	AUX
ertr-840	156	10	free	free	ADJ
ertr-840	156	11	;	;	PUNCT
ertr-840	156	12	zero	zero	NUM
ertr-840	156	13	network	network	NOUN
ertr-840	156	14	in	in	ADP
ertr-840	156	15	the	the	DET
ertr-840	156	16	rooms	room	NOUN
ertr-840	156	17	;	;	PUNCT
ertr-840	156	18	wi	wi	PROPN
ertr-840	156	19	-	-	PUNCT
ertr-840	156	20	fi	fi	NOUN
ertr-840	156	21	is	be	AUX
ertr-840	156	22	available	available	ADJ
ertr-840	156	23	at	at	ADP
ertr-840	156	24	an	an	DET
ertr-840	156	25	exorbitant	exorbitant	ADJ
ertr-840	156	26	price	price	NOUN
ertr-840	156	27	;	;	PUNCT
ertr-840	156	28	so	so	ADV
ertr-840	156	29	a	a	DET
ertr-840	156	30	little	little	ADJ
ertr-840	156	31	unhappy	unhappy	ADJ
ertr-840	156	32	with	with	ADP
ertr-840	156	33	the	the	DET
ertr-840	156	34	wi	wi	PROPN
ertr-840	156	35	-	-	PUNCT
ertr-840	156	36	fi	fi	NOUN
ertr-840	156	37	system	system	NOUN
ertr-840	156	38	as	as	SCONJ
ertr-840	156	39	only	only	ADV
ertr-840	156	40	1hour	1hour	NUM
ertr-840	156	41	is	be	AUX
ertr-840	156	42	free	free	ADJ
ertr-840	156	43	even	even	ADV
ertr-840	156	44	if	if	SCONJ
ertr-840	156	45	you	you	PRON
ertr-840	156	46	are	be	AUX
ertr-840	156	47	staying	stay	VERB
ertr-840	156	48	for	for	ADP
ertr-840	156	49	3days	3days	NUM
ertr-840	156	50	;	;	PUNCT
ertr-840	156	51	all	all	DET
ertr-840	156	52	activities	activity	NOUN
ertr-840	156	53	at	at	ADP
ertr-840	156	54	hotel	hotel	NOUN
ertr-840	156	55	are	be	AUX
ertr-840	156	56	paid	pay	VERB
ertr-840	156	57	so	so	ADV
ertr-840	156	58	be	be	AUX
ertr-840	156	59	ready	ready	ADJ
ertr-840	156	60	to	to	PART
ertr-840	156	61	pay	pay	VERB
ertr-840	156	62	for	for	ADP
ertr-840	156	63	all	all	DET
ertr-840	156	64	activities	activity	NOUN
ertr-840	156	65	;	;	PUNCT
ertr-840	156	66	poor	poor	ADJ
ertr-840	156	67	network	network	NOUN
ertr-840	156	68	facility	facility	NOUN
ertr-840	156	69	;	;	PUNCT
ertr-840	156	70	wi	wi	PROPN
ertr-840	156	71	-	-	PUNCT
ertr-840	156	72	fi	fi	NOUN
ertr-840	156	73	service	service	NOUN
ertr-840	156	74	is	be	AUX
ertr-840	156	75	expensive	expensive	ADJ
ertr-840	156	76	;	;	PUNCT
ertr-840	156	77	no	no	DET
ertr-840	156	78	internet	internet	NOUN
ertr-840	156	79	connectivity	connectivity	NOUN
ertr-840	156	80	.	.	PUNCT
ertr-840	157	1	these	these	DET
ertr-840	157	2	positive	positive	ADJ
ertr-840	157	3	and	and	CCONJ
ertr-840	157	4	negative	negative	ADJ
ertr-840	157	5	e	e	NOUN
ertr-840	157	6	-	-	NOUN
ertr-840	157	7	reviews	review	NOUN
ertr-840	157	8	about	about	ADP
ertr-840	157	9	the	the	DET
ertr-840	157	10	themes	theme	NOUN
ertr-840	157	11	can	can	AUX
ertr-840	157	12	portray	portray	VERB
ertr-840	157	13	a	a	DET
ertr-840	157	14	wider	wide	ADJ
ertr-840	157	15	picture	picture	NOUN
ertr-840	157	16	to	to	PART
ertr-840	157	17	understand	understand	VERB
ertr-840	157	18	the	the	DET
ertr-840	157	19	consumer	consumer	NOUN
ertr-840	157	20	’s	’s	PART
ertr-840	157	21	perceived	perceive	VERB
ertr-840	157	22	quality	quality	NOUN
ertr-840	157	23	of	of	ADP
ertr-840	157	24	the	the	DET
ertr-840	157	25	hotels	hotel	NOUN
ertr-840	157	26	which	which	PRON
ertr-840	157	27	further	far	ADV
ertr-840	157	28	affects	affect	VERB
ertr-840	157	29	the	the	DET
ertr-840	157	30	brand	brand	NOUN
ertr-840	157	31	image	image	NOUN
ertr-840	157	32	of	of	ADP
ertr-840	157	33	the	the	DET
ertr-840	157	34	hotels	hotel	NOUN
ertr-840	157	35	.	.	PUNCT
ertr-840	158	1	for	for	ADP
ertr-840	158	2	the	the	DET
ertr-840	158	3	foremost	foremost	ADJ
ertr-840	158	4	theme	theme	NOUN
ertr-840	158	5	of	of	ADP
ertr-840	158	6	the	the	DET
ertr-840	158	7	e	e	NOUN
ertr-840	158	8	-	-	NOUN
ertr-840	158	9	reviews	review	NOUN
ertr-840	158	10	,	,	PUNCT
ertr-840	158	11	i.e.	i.e.	X
ertr-840	158	12	,	,	PUNCT
ertr-840	158	13	food	food	NOUN
ertr-840	158	14	,	,	PUNCT
ertr-840	158	15	consumers	consumer	NOUN
ertr-840	158	16	explicitly	explicitly	ADV
ertr-840	158	17	expect	expect	VERB
ertr-840	158	18	the	the	DET
ertr-840	158	19	best	good	ADJ
ertr-840	158	20	quality	quality	NOUN
ertr-840	158	21	and	and	CCONJ
ertr-840	158	22	variety	variety	NOUN
ertr-840	158	23	of	of	ADP
ertr-840	158	24	food	food	NOUN
ertr-840	158	25	and	and	CCONJ
ertr-840	158	26	local	local	ADJ
ertr-840	158	27	cuisines	cuisine	NOUN
ertr-840	158	28	.	.	PUNCT
ertr-840	159	1	they	they	PRON
ertr-840	159	2	are	be	AUX
ertr-840	159	3	also	also	ADV
ertr-840	159	4	looking	look	VERB
ertr-840	159	5	for	for	ADP
ertr-840	159	6	affordable	affordable	ADJ
ertr-840	159	7	and	and	CCONJ
ertr-840	159	8	economical	economical	ADJ
ertr-840	159	9	prices	price	NOUN
ertr-840	159	10	for	for	ADP
ertr-840	159	11	the	the	DET
ertr-840	159	12	same	same	ADJ
ertr-840	159	13	.	.	PUNCT
ertr-840	160	1	food	food	NOUN
ertr-840	160	2	quality	quality	NOUN
ertr-840	160	3	is	be	AUX
ertr-840	160	4	the	the	DET
ertr-840	160	5	key	key	ADJ
ertr-840	160	6	factor	factor	NOUN
ertr-840	160	7	to	to	ADP
ertr-840	160	8	sustaining	sustain	VERB
ertr-840	160	9	a	a	DET
ertr-840	160	10	better	well	ADJ
ertr-840	160	11	customer	customer	NOUN
ertr-840	160	12	base	base	NOUN
ertr-840	160	13	.	.	PUNCT
ertr-840	161	1	if	if	SCONJ
ertr-840	161	2	the	the	DET
ertr-840	161	3	food	food	NOUN
ertr-840	161	4	quality	quality	NOUN
ertr-840	161	5	is	be	AUX
ertr-840	161	6	not	not	PART
ertr-840	161	7	up	up	ADP
ertr-840	161	8	to	to	ADP
ertr-840	161	9	par	par	NOUN
ertr-840	161	10	,	,	PUNCT
ertr-840	161	11	it	it	PRON
ertr-840	161	12	will	will	AUX
ertr-840	161	13	dissatisfy	dissatisfy	VERB
ertr-840	161	14	the	the	DET
ertr-840	161	15	consumers	consumer	NOUN
ertr-840	161	16	and	and	CCONJ
ertr-840	161	17	impede	impede	VERB
ertr-840	161	18	the	the	DET
ertr-840	161	19	brand	brand	NOUN
ertr-840	161	20	value	value	NOUN
ertr-840	161	21	of	of	ADP
ertr-840	161	22	hotels	hotel	NOUN
ertr-840	161	23	.	.	PUNCT
ertr-840	162	1	moreover	moreover	ADV
ertr-840	162	2	,	,	PUNCT
ertr-840	162	3	chargeable	chargeable	ADJ
ertr-840	162	4	food	food	NOUN
ertr-840	162	5	items	item	NOUN
ertr-840	162	6	and	and	CCONJ
ertr-840	162	7	a	a	DET
ertr-840	162	8	limited	limited	ADJ
ertr-840	162	9	variety	variety	NOUN
ertr-840	162	10	of	of	ADP
ertr-840	162	11	food	food	NOUN
ertr-840	162	12	the	the	DET
ertr-840	162	13	hotels	hotel	NOUN
ertr-840	162	14	offer	offer	VERB
ertr-840	162	15	may	may	AUX
ertr-840	162	16	also	also	ADV
ertr-840	162	17	upset	upset	VERB
ertr-840	162	18	the	the	DET
ertr-840	162	19	consumers	consumer	NOUN
ertr-840	162	20	.	.	PUNCT
ertr-840	163	1	making	make	VERB
ertr-840	163	2	the	the	DET
ertr-840	163	3	food	food	NOUN
ertr-840	163	4	experience	experience	NOUN
ertr-840	163	5	an	an	DET
ertr-840	163	6	exotic	exotic	ADJ
ertr-840	163	7	deal	deal	NOUN
ertr-840	163	8	for	for	ADP
ertr-840	163	9	the	the	DET
ertr-840	163	10	consumers	consumer	NOUN
ertr-840	163	11	is	be	AUX
ertr-840	163	12	the	the	DET
ertr-840	163	13	major	major	ADJ
ertr-840	163	14	responsibility	responsibility	NOUN
ertr-840	163	15	of	of	ADP
ertr-840	163	16	the	the	DET
ertr-840	163	17	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-840	163	18	e	e	NOUN
ertr-840	163	19	-	-	NOUN
ertr-840	163	20	review	review	NOUN
ertr-840	163	21	of	of	ADP
ertr-840	163	22	tourism	tourism	NOUN
ertr-840	163	23	research	research	NOUN
ertr-840	163	24	(	(	PUNCT
ertr-840	163	25	ertr	ertr	NOUN
ertr-840	163	26	)	)	PUNCT
ertr-840	163	27	,	,	PUNCT
ertr-840	163	28	vol	vol	NOUN
ertr-840	163	29	.	.	PROPN
ertr-840	163	30	19	19	NUM
ertr-840	163	31	,	,	PUNCT
ertr-840	163	32	no	no	INTJ
ertr-840	163	33	.	.	NOUN
ertr-840	163	34	2	2	NUM
ertr-840	163	35	,	,	PUNCT
ertr-840	163	36	2022	2022	NUM
ertr-840	163	37	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	163	38	228	228	NUM
ertr-840	163	39	hotels	hotel	NOUN
ertr-840	163	40	if	if	SCONJ
ertr-840	163	41	they	they	PRON
ertr-840	163	42	want	want	VERB
ertr-840	163	43	to	to	PART
ertr-840	163	44	sustain	sustain	VERB
ertr-840	163	45	a	a	DET
ertr-840	163	46	better	well	ADJ
ertr-840	163	47	inflow	inflow	NOUN
ertr-840	163	48	of	of	ADP
ertr-840	163	49	consumers	consumer	NOUN
ertr-840	163	50	.	.	PUNCT
ertr-840	164	1	the	the	DET
ertr-840	164	2	hotel	hotel	NOUN
ertr-840	164	3	's	's	PART
ertr-840	164	4	accommodation	accommodation	NOUN
ertr-840	164	5	components	component	NOUN
ertr-840	164	6	,	,	PUNCT
ertr-840	164	7	i.e.	i.e.	X
ertr-840	164	8	,	,	PUNCT
ertr-840	164	9	room	room	NOUN
ertr-840	164	10	,	,	PUNCT
ertr-840	164	11	balcony	balcony	ADJ
ertr-840	164	12	,	,	PUNCT
ertr-840	164	13	washroom	washroom	NOUN
ertr-840	164	14	,	,	PUNCT
ertr-840	164	15	elevator	elevator	NOUN
ertr-840	164	16	,	,	PUNCT
ertr-840	164	17	hotel	hotel	NOUN
ertr-840	164	18	location	location	NOUN
ertr-840	164	19	,	,	PUNCT
ertr-840	164	20	terrace	terrace	NOUN
ertr-840	164	21	,	,	PUNCT
ertr-840	164	22	view	view	VERB
ertr-840	164	23	from	from	ADP
ertr-840	164	24	the	the	DET
ertr-840	164	25	room	room	NOUN
ertr-840	164	26	,	,	PUNCT
ertr-840	164	27	and	and	CCONJ
ertr-840	164	28	other	other	ADJ
ertr-840	164	29	amenities	amenity	NOUN
ertr-840	164	30	and	and	CCONJ
ertr-840	164	31	attributes	attribute	NOUN
ertr-840	164	32	associated	associate	VERB
ertr-840	164	33	with	with	ADP
ertr-840	164	34	the	the	DET
ertr-840	164	35	stay	stay	NOUN
ertr-840	164	36	,	,	PUNCT
ertr-840	164	37	also	also	ADV
ertr-840	164	38	make	make	VERB
ertr-840	164	39	a	a	DET
ertr-840	164	40	big	big	ADJ
ertr-840	164	41	difference	difference	NOUN
ertr-840	164	42	in	in	ADP
ertr-840	164	43	creating	create	VERB
ertr-840	164	44	a	a	DET
ertr-840	164	45	better	well	ADJ
ertr-840	164	46	brand	brand	NOUN
ertr-840	164	47	image	image	NOUN
ertr-840	164	48	in	in	ADP
ertr-840	164	49	the	the	DET
ertr-840	164	50	hotel	hotel	NOUN
ertr-840	164	51	.	.	PUNCT
ertr-840	165	1	consumers	consumer	NOUN
ertr-840	165	2	precisely	precisely	ADV
ertr-840	165	3	shared	share	VERB
ertr-840	165	4	their	their	PRON
ertr-840	165	5	stay	stay	NOUN
ertr-840	165	6	experiences	experience	NOUN
ertr-840	165	7	in	in	ADP
ertr-840	165	8	the	the	DET
ertr-840	165	9	hotel	hotel	NOUN
ertr-840	165	10	affected	affect	VERB
ertr-840	165	11	by	by	ADP
ertr-840	165	12	these	these	DET
ertr-840	165	13	components	component	NOUN
ertr-840	165	14	.	.	PUNCT
ertr-840	166	1	a	a	DET
ertr-840	166	2	spacious	spacious	ADJ
ertr-840	166	3	,	,	PUNCT
ertr-840	166	4	cozy	cozy	ADJ
ertr-840	166	5	,	,	PUNCT
ertr-840	166	6	and	and	CCONJ
ertr-840	166	7	beautiful	beautiful	ADJ
ertr-840	166	8	room	room	NOUN
ertr-840	166	9	takes	take	VERB
ertr-840	166	10	the	the	DET
ertr-840	166	11	heart	heart	NOUN
ertr-840	166	12	of	of	ADP
ertr-840	166	13	the	the	DET
ertr-840	166	14	consumers	consumer	NOUN
ertr-840	166	15	;	;	PUNCT
ertr-840	166	16	on	on	ADP
ertr-840	166	17	the	the	DET
ertr-840	166	18	contrary	contrary	ADJ
ertr-840	166	19	,	,	PUNCT
ertr-840	166	20	miserable	miserable	ADJ
ertr-840	166	21	aspects	aspect	NOUN
ertr-840	166	22	compel	compel	VERB
ertr-840	166	23	them	they	PRON
ertr-840	166	24	to	to	PART
ertr-840	166	25	share	share	VERB
ertr-840	166	26	negative	negative	ADJ
ertr-840	166	27	e	e	NOUN
ertr-840	166	28	-	-	NOUN
ertr-840	166	29	reviews	review	NOUN
ertr-840	166	30	.	.	PUNCT
ertr-840	167	1	rooms	room	NOUN
ertr-840	167	2	must	must	AUX
ertr-840	167	3	be	be	AUX
ertr-840	167	4	accommodated	accommodate	VERB
ertr-840	167	5	to	to	ADP
ertr-840	167	6	the	the	DET
ertr-840	167	7	customers	customer	NOUN
ertr-840	167	8	'	'	PART
ertr-840	167	9	preferences	preference	NOUN
ertr-840	167	10	and	and	CCONJ
ertr-840	167	11	age	age	NOUN
ertr-840	167	12	groups	group	NOUN
ertr-840	167	13	to	to	PART
ertr-840	167	14	avoid	avoid	VERB
ertr-840	167	15	inconvenience	inconvenience	PROPN
ertr-840	167	16	.	.	PUNCT
ertr-840	168	1	a	a	DET
ertr-840	168	2	clean	clean	ADJ
ertr-840	168	3	washroom	washroom	NOUN
ertr-840	168	4	,	,	PUNCT
ertr-840	168	5	decorative	decorative	ADJ
ertr-840	168	6	room	room	NOUN
ertr-840	168	7	,	,	PUNCT
ertr-840	168	8	amazing	amazing	ADJ
ertr-840	168	9	balcony	balcony	NOUN
ertr-840	168	10	,	,	PUNCT
ertr-840	168	11	and	and	CCONJ
ertr-840	168	12	beautiful	beautiful	ADJ
ertr-840	168	13	view	view	NOUN
ertr-840	168	14	from	from	ADP
ertr-840	168	15	the	the	DET
ertr-840	168	16	room	room	NOUN
ertr-840	168	17	act	act	NOUN
ertr-840	168	18	as	as	ADP
ertr-840	168	19	the	the	DET
ertr-840	168	20	icing	icing	NOUN
ertr-840	168	21	on	on	ADP
ertr-840	168	22	the	the	DET
ertr-840	168	23	cake	cake	NOUN
ertr-840	168	24	and	and	CCONJ
ertr-840	168	25	make	make	VERB
ertr-840	168	26	guests	guest	NOUN
ertr-840	168	27	’	'	PUNCT
ertr-840	168	28	stay	stay	VERB
ertr-840	168	29	delightful	delightful	ADJ
ertr-840	168	30	.	.	PUNCT
ertr-840	169	1	hoteliers	hotelier	NOUN
ertr-840	169	2	can	can	AUX
ertr-840	169	3	try	try	VERB
ertr-840	169	4	to	to	PART
ertr-840	169	5	make	make	VERB
ertr-840	169	6	the	the	DET
ertr-840	169	7	guest	guest	NOUN
ertr-840	169	8	’s	’s	PART
ertr-840	169	9	stay	stay	VERB
ertr-840	169	10	pleasurable	pleasurable	ADJ
ertr-840	169	11	by	by	ADP
ertr-840	169	12	focusing	focus	VERB
ertr-840	169	13	on	on	ADP
ertr-840	169	14	the	the	DET
ertr-840	169	15	above	above	ADV
ertr-840	169	16	-	-	PUNCT
ertr-840	169	17	discussed	discuss	VERB
ertr-840	169	18	key	key	ADJ
ertr-840	169	19	factors	factor	NOUN
ertr-840	169	20	so	so	SCONJ
ertr-840	169	21	that	that	SCONJ
ertr-840	169	22	positive	positive	ADJ
ertr-840	169	23	electronic	electronic	ADJ
ertr-840	169	24	word	word	NOUN
ertr-840	169	25	-	-	PUNCT
ertr-840	169	26	ofmouth	ofmouth	NOUN
ertr-840	169	27	can	can	AUX
ertr-840	169	28	be	be	AUX
ertr-840	169	29	generated	generate	VERB
ertr-840	169	30	to	to	PART
ertr-840	169	31	build	build	VERB
ertr-840	169	32	a	a	DET
ertr-840	169	33	good	good	ADJ
ertr-840	169	34	brand	brand	NOUN
ertr-840	169	35	image	image	NOUN
ertr-840	169	36	for	for	ADP
ertr-840	169	37	the	the	DET
ertr-840	169	38	hotel	hotel	NOUN
ertr-840	169	39	.	.	PUNCT
ertr-840	170	1	consumers	consumer	NOUN
ertr-840	170	2	visiting	visit	VERB
ertr-840	170	3	a	a	DET
ertr-840	170	4	hill	hill	NOUN
ertr-840	170	5	station	station	NOUN
ertr-840	170	6	in	in	ADP
ertr-840	170	7	uttarakhand	uttarakhand	PROPN
ertr-840	170	8	like	like	ADP
ertr-840	170	9	mussoorie	mussoorie	PROPN
ertr-840	170	10	are	be	AUX
ertr-840	170	11	precisely	precisely	ADV
ertr-840	170	12	looking	look	VERB
ertr-840	170	13	for	for	ADP
ertr-840	170	14	a	a	DET
ertr-840	170	15	pollution	pollution	NOUN
ertr-840	170	16	-	-	PUNCT
ertr-840	170	17	free	free	ADJ
ertr-840	170	18	,	,	PUNCT
ertr-840	170	19	healthy	healthy	ADJ
ertr-840	170	20	,	,	PUNCT
ertr-840	170	21	beautiful	beautiful	ADJ
ertr-840	170	22	,	,	PUNCT
ertr-840	170	23	and	and	CCONJ
ertr-840	170	24	serene	serene	ADJ
ertr-840	170	25	environment	environment	NOUN
ertr-840	170	26	to	to	PART
ertr-840	170	27	enjoy	enjoy	VERB
ertr-840	170	28	a	a	DET
ertr-840	170	29	relaxing	relaxing	ADJ
ertr-840	170	30	stay	stay	NOUN
ertr-840	170	31	.	.	PUNCT
ertr-840	171	1	thus	thus	ADV
ertr-840	171	2	,	,	PUNCT
ertr-840	171	3	the	the	DET
ertr-840	171	4	location	location	NOUN
ertr-840	171	5	of	of	ADP
ertr-840	171	6	the	the	DET
ertr-840	171	7	hotel	hotel	NOUN
ertr-840	171	8	,	,	PUNCT
ertr-840	171	9	its	its	PRON
ertr-840	171	10	surroundings	surrounding	NOUN
ertr-840	171	11	,	,	PUNCT
ertr-840	171	12	and	and	CCONJ
ertr-840	171	13	connectivity	connectivity	NOUN
ertr-840	171	14	to	to	ADP
ertr-840	171	15	the	the	DET
ertr-840	171	16	hotel	hotel	NOUN
ertr-840	171	17	are	be	AUX
ertr-840	171	18	very	very	ADV
ertr-840	171	19	important	important	ADJ
ertr-840	171	20	factors	factor	NOUN
ertr-840	171	21	for	for	ADP
ertr-840	171	22	the	the	DET
ertr-840	171	23	consumers	consumer	NOUN
ertr-840	171	24	affecting	affect	VERB
ertr-840	171	25	their	their	PRON
ertr-840	171	26	hotel	hotel	NOUN
ertr-840	171	27	booking	booking	NOUN
ertr-840	171	28	decision	decision	NOUN
ertr-840	171	29	.	.	PUNCT
ertr-840	172	1	a	a	DET
ertr-840	172	2	picturesque	picturesque	ADJ
ertr-840	172	3	place	place	NOUN
ertr-840	172	4	and	and	CCONJ
ertr-840	172	5	the	the	DET
ertr-840	172	6	perfect	perfect	ADJ
ertr-840	172	7	spot	spot	NOUN
ertr-840	172	8	for	for	ADP
ertr-840	172	9	a	a	DET
ertr-840	172	10	selfie	selfie	NOUN
ertr-840	172	11	near	near	ADP
ertr-840	172	12	or	or	CCONJ
ertr-840	172	13	in	in	ADP
ertr-840	172	14	the	the	DET
ertr-840	172	15	hotel	hotel	NOUN
ertr-840	172	16	also	also	ADV
ertr-840	172	17	drive	drive	VERB
ertr-840	172	18	the	the	DET
ertr-840	172	19	consumers	consumer	NOUN
ertr-840	172	20	booking	book	VERB
ertr-840	172	21	decision	decision	NOUN
ertr-840	172	22	.	.	PUNCT
ertr-840	173	1	narrow	narrow	ADJ
ertr-840	173	2	and	and	CCONJ
ertr-840	173	3	steep	steep	ADJ
ertr-840	173	4	roads	road	NOUN
ertr-840	173	5	;	;	PUNCT
ertr-840	173	6	limited	limited	ADJ
ertr-840	173	7	and	and	CCONJ
ertr-840	173	8	highly	highly	ADV
ertr-840	173	9	-	-	PUNCT
ertr-840	173	10	priced	price	VERB
ertr-840	173	11	transportation	transportation	NOUN
ertr-840	173	12	modes	mode	NOUN
ertr-840	173	13	;	;	PUNCT
ertr-840	173	14	and	and	CCONJ
ertr-840	173	15	large	large	ADJ
ertr-840	173	16	distances	distance	NOUN
ertr-840	173	17	from	from	ADP
ertr-840	173	18	the	the	DET
ertr-840	173	19	preferred	prefer	VERB
ertr-840	173	20	visited	visit	VERB
ertr-840	173	21	places	place	NOUN
ertr-840	173	22	of	of	ADP
ertr-840	173	23	the	the	DET
ertr-840	173	24	hill	hill	NOUN
ertr-840	173	25	station	station	NOUN
ertr-840	173	26	like	like	ADP
ertr-840	173	27	mall	mall	NOUN
ertr-840	173	28	road	road	NOUN
ertr-840	173	29	—	—	PUNCT
ertr-840	173	30	may	may	AUX
ertr-840	173	31	create	create	VERB
ertr-840	173	32	some	some	DET
ertr-840	173	33	hustle	hustle	NOUN
ertr-840	173	34	for	for	ADP
ertr-840	173	35	the	the	DET
ertr-840	173	36	consumers	consumer	NOUN
ertr-840	173	37	and	and	CCONJ
ertr-840	173	38	affect	affect	VERB
ertr-840	173	39	their	their	PRON
ertr-840	173	40	booking	booking	NOUN
ertr-840	173	41	decision	decision	NOUN
ertr-840	173	42	adversely	adversely	ADV
ertr-840	173	43	.	.	PUNCT
ertr-840	174	1	hotels	hotel	NOUN
ertr-840	174	2	may	may	AUX
ertr-840	174	3	provide	provide	VERB
ertr-840	174	4	shuttle	shuttle	NOUN
ertr-840	174	5	services	service	NOUN
ertr-840	174	6	to	to	ADP
ertr-840	174	7	their	their	PRON
ertr-840	174	8	guest	guest	NOUN
ertr-840	174	9	to	to	PART
ertr-840	174	10	avoid	avoid	VERB
ertr-840	174	11	such	such	ADJ
ertr-840	174	12	obstructions	obstruction	NOUN
ertr-840	174	13	.	.	PUNCT
ertr-840	175	1	apart	apart	ADV
ertr-840	175	2	from	from	ADP
ertr-840	175	3	the	the	DET
ertr-840	175	4	above	above	ADJ
ertr-840	175	5	themes	theme	NOUN
ertr-840	175	6	of	of	ADP
ertr-840	175	7	the	the	DET
ertr-840	175	8	e	e	NOUN
ertr-840	175	9	-	-	NOUN
ertr-840	175	10	reviews	review	NOUN
ertr-840	175	11	discussed	discuss	VERB
ertr-840	175	12	above	above	ADV
ertr-840	175	13	,	,	PUNCT
ertr-840	175	14	consumers	consumer	NOUN
ertr-840	175	15	also	also	ADV
ertr-840	175	16	ponder	ponder	VERB
ertr-840	175	17	the	the	DET
ertr-840	175	18	human	human	ADJ
ertr-840	175	19	interface	interface	NOUN
ertr-840	175	20	in	in	ADP
ertr-840	175	21	the	the	DET
ertr-840	175	22	hotel	hotel	NOUN
ertr-840	175	23	as	as	ADP
ertr-840	175	24	one	one	NUM
ertr-840	175	25	of	of	ADP
ertr-840	175	26	the	the	DET
ertr-840	175	27	crucial	crucial	ADJ
ertr-840	175	28	variables	variable	NOUN
ertr-840	175	29	.	.	PUNCT
ertr-840	176	1	an	an	DET
ertr-840	176	2	amicable	amicable	ADJ
ertr-840	176	3	,	,	PUNCT
ertr-840	176	4	supportive	supportive	ADJ
ertr-840	176	5	,	,	PUNCT
ertr-840	176	6	and	and	CCONJ
ertr-840	176	7	well	well	ADV
ertr-840	176	8	-	-	PUNCT
ertr-840	176	9	mannered	mannered	ADJ
ertr-840	176	10	staff	staff	NOUN
ertr-840	176	11	may	may	AUX
ertr-840	176	12	enhance	enhance	VERB
ertr-840	176	13	stay	stay	VERB
ertr-840	176	14	satisfaction	satisfaction	NOUN
ertr-840	176	15	to	to	ADP
ertr-840	176	16	a	a	DET
ertr-840	176	17	different	different	ADJ
ertr-840	176	18	level	level	NOUN
ertr-840	176	19	.	.	PUNCT
ertr-840	177	1	extra	extra	ADJ
ertr-840	177	2	courteous	courteous	ADJ
ertr-840	177	3	endeavours	endeavour	NOUN
ertr-840	177	4	put	put	VERB
ertr-840	177	5	in	in	ADP
ertr-840	177	6	by	by	ADP
ertr-840	177	7	the	the	DET
ertr-840	177	8	hotel	hotel	NOUN
ertr-840	177	9	staff	staff	NOUN
ertr-840	177	10	for	for	ADP
ertr-840	177	11	handling	handle	VERB
ertr-840	177	12	the	the	DET
ertr-840	177	13	guest	guest	NOUN
ertr-840	177	14	’s	’s	PART
ertr-840	177	15	query	query	NOUN
ertr-840	177	16	were	be	AUX
ertr-840	177	17	found	find	VERB
ertr-840	177	18	to	to	PART
ertr-840	177	19	be	be	AUX
ertr-840	177	20	a	a	DET
ertr-840	177	21	big	big	ADJ
ertr-840	177	22	help	help	NOUN
ertr-840	177	23	for	for	ADP
ertr-840	177	24	the	the	DET
ertr-840	177	25	hotels	hotel	NOUN
ertr-840	177	26	in	in	ADP
ertr-840	177	27	climbing	climb	VERB
ertr-840	177	28	the	the	DET
ertr-840	177	29	ladder	ladder	NOUN
ertr-840	177	30	of	of	ADP
ertr-840	177	31	branding	branding	NOUN
ertr-840	177	32	.	.	PUNCT
ertr-840	178	1	customers	customer	NOUN
ertr-840	178	2	always	always	ADV
ertr-840	178	3	consider	consider	VERB
ertr-840	178	4	their	their	PRON
ertr-840	178	5	interaction	interaction	NOUN
ertr-840	178	6	with	with	ADP
ertr-840	178	7	staff	staff	NOUN
ertr-840	178	8	and	and	CCONJ
ertr-840	178	9	their	their	PRON
ertr-840	178	10	services	service	NOUN
ertr-840	178	11	as	as	ADP
ertr-840	178	12	significant	significant	ADJ
ertr-840	178	13	variables	variable	NOUN
ertr-840	178	14	of	of	ADP
ertr-840	178	15	the	the	DET
ertr-840	178	16	hotel	hotel	NOUN
ertr-840	178	17	industry	industry	NOUN
ertr-840	178	18	.	.	PUNCT
ertr-840	179	1	if	if	SCONJ
ertr-840	179	2	a	a	DET
ertr-840	179	3	hotel	hotel	NOUN
ertr-840	179	4	staff	staff	NOUN
ertr-840	179	5	is	be	AUX
ertr-840	179	6	not	not	PART
ertr-840	179	7	polite	polite	ADJ
ertr-840	179	8	and	and	CCONJ
ertr-840	179	9	efficient	efficient	ADJ
ertr-840	179	10	in	in	ADP
ertr-840	179	11	dealing	deal	VERB
ertr-840	179	12	with	with	ADP
ertr-840	179	13	the	the	DET
ertr-840	179	14	customer	customer	NOUN
ertr-840	179	15	's	's	PART
ertr-840	179	16	queries	query	NOUN
ertr-840	179	17	,	,	PUNCT
ertr-840	179	18	then	then	ADV
ertr-840	179	19	it	it	PRON
ertr-840	179	20	may	may	AUX
ertr-840	179	21	create	create	VERB
ertr-840	179	22	a	a	DET
ertr-840	179	23	serious	serious	ADJ
ertr-840	179	24	issue	issue	NOUN
ertr-840	179	25	for	for	ADP
ertr-840	179	26	the	the	DET
ertr-840	179	27	hotel	hotel	NOUN
ertr-840	179	28	's	's	PART
ertr-840	179	29	brand	brand	NOUN
ertr-840	179	30	image	image	NOUN
ertr-840	179	31	and	and	CCONJ
ertr-840	179	32	compel	compel	VERB
ertr-840	179	33	the	the	DET
ertr-840	179	34	customers	customer	NOUN
ertr-840	179	35	to	to	PART
ertr-840	179	36	rethink	rethink	VERB
ertr-840	179	37	their	their	PRON
ertr-840	179	38	booking	booking	NOUN
ertr-840	179	39	decision	decision	NOUN
ertr-840	179	40	in	in	ADP
ertr-840	179	41	the	the	DET
ertr-840	179	42	future	future	NOUN
ertr-840	179	43	.	.	PUNCT
ertr-840	180	1	the	the	DET
ertr-840	180	2	results	result	NOUN
ertr-840	180	3	of	of	ADP
ertr-840	180	4	the	the	DET
ertr-840	180	5	qualitative	qualitative	ADJ
ertr-840	180	6	data	data	NOUN
ertr-840	180	7	analysis	analysis	NOUN
ertr-840	180	8	also	also	ADV
ertr-840	180	9	revealed	reveal	VERB
ertr-840	180	10	the	the	DET
ertr-840	180	11	unavoidable	unavoidable	ADJ
ertr-840	180	12	influence	influence	NOUN
ertr-840	180	13	of	of	ADP
ertr-840	180	14	services	service	NOUN
ertr-840	180	15	and	and	CCONJ
ertr-840	180	16	facilities	facility	NOUN
ertr-840	180	17	provided	provide	VERB
ertr-840	180	18	by	by	ADP
ertr-840	180	19	the	the	DET
ertr-840	180	20	hotels	hotel	NOUN
ertr-840	180	21	to	to	PART
ertr-840	180	22	make	make	VERB
ertr-840	180	23	the	the	DET
ertr-840	180	24	guest	guest	NOUN
ertr-840	180	25	’s	’s	PART
ertr-840	180	26	stay	stay	VERB
ertr-840	180	27	experiences	experience	NOUN
ertr-840	180	28	enjoyable	enjoyable	ADJ
ertr-840	180	29	and	and	CCONJ
ertr-840	180	30	comfortable	comfortable	ADJ
ertr-840	180	31	.	.	PUNCT
ertr-840	181	1	hassle	hassle	NOUN
ertr-840	181	2	-	-	PUNCT
ertr-840	181	3	free	free	ADJ
ertr-840	181	4	check	check	NOUN
ertr-840	181	5	-	-	PUNCT
ertr-840	181	6	in	in	NOUN
ertr-840	181	7	and	and	CCONJ
ertr-840	181	8	check	check	VERB
ertr-840	181	9	-	-	PUNCT
ertr-840	181	10	out	out	NOUN
ertr-840	181	11	,	,	PUNCT
ertr-840	181	12	ultimate	ultimate	ADJ
ertr-840	181	13	dining	dining	NOUN
ertr-840	181	14	services	service	NOUN
ertr-840	181	15	,	,	PUNCT
ertr-840	181	16	and	and	CCONJ
ertr-840	181	17	best	good	ADJ
ertr-840	181	18	room	room	NOUN
ertr-840	181	19	services	service	NOUN
ertr-840	181	20	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-840	182	1	e	e	NOUN
ertr-840	182	2	-	-	NOUN
ertr-840	182	3	review	review	NOUN
ertr-840	182	4	of	of	ADP
ertr-840	182	5	tourism	tourism	NOUN
ertr-840	182	6	research	research	NOUN
ertr-840	182	7	(	(	PUNCT
ertr-840	182	8	ertr	ertr	NOUN
ertr-840	182	9	)	)	PUNCT
ertr-840	182	10	,	,	PUNCT
ertr-840	182	11	vol	vol	NOUN
ertr-840	182	12	.	.	PROPN
ertr-840	183	1	19	19	NUM
ertr-840	183	2	,	,	PUNCT
ertr-840	183	3	no	no	INTJ
ertr-840	183	4	.	.	NOUN
ertr-840	183	5	2	2	NUM
ertr-840	183	6	,	,	PUNCT
ertr-840	183	7	2022	2022	NUM
ertr-840	184	1	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	184	2	229	229	NUM
ertr-840	184	3	increase	increase	VERB
ertr-840	184	4	the	the	DET
ertr-840	184	5	consumers	consumer	NOUN
ertr-840	184	6	'	'	PART
ertr-840	184	7	delight	delight	ADJ
ertr-840	184	8	experiences	experience	NOUN
ertr-840	184	9	and	and	CCONJ
ertr-840	184	10	help	help	VERB
ertr-840	184	11	retain	retain	VERB
ertr-840	184	12	them	they	PRON
ertr-840	184	13	for	for	ADP
ertr-840	184	14	their	their	PRON
ertr-840	184	15	future	future	ADJ
ertr-840	184	16	stays	stay	NOUN
ertr-840	184	17	.	.	PUNCT
ertr-840	185	1	other	other	ADJ
ertr-840	185	2	facilities	facility	NOUN
ertr-840	185	3	like	like	ADP
ertr-840	185	4	—	—	PUNCT
ertr-840	185	5	a	a	DET
ertr-840	185	6	spa	spa	NOUN
ertr-840	185	7	,	,	PUNCT
ertr-840	185	8	restaurant	restaurant	NOUN
ertr-840	185	9	,	,	PUNCT
ertr-840	185	10	wi	wi	PROPN
ertr-840	185	11	-	-	PUNCT
ertr-840	185	12	fi	fi	NOUN
ertr-840	185	13	,	,	PUNCT
ertr-840	185	14	kids	kid	NOUN
ertr-840	185	15	park	park	NOUN
ertr-840	185	16	,	,	PUNCT
ertr-840	185	17	separate	separate	ADJ
ertr-840	185	18	kitchen	kitchen	NOUN
ertr-840	185	19	for	for	ADP
ertr-840	185	20	the	the	DET
ertr-840	185	21	consumers	consumer	NOUN
ertr-840	185	22	,	,	PUNCT
ertr-840	185	23	adventurous	adventurous	ADJ
ertr-840	185	24	activities	activity	NOUN
ertr-840	185	25	,	,	PUNCT
ertr-840	185	26	cultural	cultural	ADJ
ertr-840	185	27	activities	activity	NOUN
ertr-840	185	28	(	(	PUNCT
ertr-840	185	29	e.g.	e.g.	ADV
ertr-840	185	30	,	,	PUNCT
ertr-840	185	31	folk	folk	NOUN
ertr-840	185	32	dance	dance	NOUN
ertr-840	185	33	or	or	CCONJ
ertr-840	185	34	performances	performance	NOUN
ertr-840	185	35	)	)	PUNCT
ertr-840	185	36	,	,	PUNCT
ertr-840	185	37	hygiene	hygiene	NOUN
ertr-840	185	38	,	,	PUNCT
ertr-840	185	39	activity	activity	NOUN
ertr-840	185	40	area	area	NOUN
ertr-840	185	41	,	,	PUNCT
ertr-840	185	42	etc	etc	X
ertr-840	185	43	.	.	X
ertr-840	185	44	also	also	ADV
ertr-840	185	45	help	help	VERB
ertr-840	185	46	the	the	DET
ertr-840	185	47	consumers	consumer	NOUN
ertr-840	185	48	in	in	ADP
ertr-840	185	49	their	their	PRON
ertr-840	185	50	hotel	hotel	NOUN
ertr-840	185	51	booking	booking	NOUN
ertr-840	185	52	decisions	decision	NOUN
ertr-840	185	53	.	.	PUNCT
ertr-840	186	1	results	result	NOUN
ertr-840	186	2	obtained	obtain	VERB
ertr-840	186	3	from	from	ADP
ertr-840	186	4	the	the	DET
ertr-840	186	5	content	content	NOUN
ertr-840	186	6	analysis	analysis	NOUN
ertr-840	186	7	explicitly	explicitly	ADV
ertr-840	186	8	portrayed	portray	VERB
ertr-840	186	9	the	the	DET
ertr-840	186	10	imperative	imperative	ADJ
ertr-840	186	11	effect	effect	NOUN
ertr-840	186	12	of	of	ADP
ertr-840	186	13	ereviews	ereview	NOUN
ertr-840	186	14	on	on	ADP
ertr-840	186	15	hotel	hotel	NOUN
ertr-840	186	16	booking	booking	NOUN
ertr-840	186	17	decisions	decision	NOUN
ertr-840	186	18	.	.	PUNCT
ertr-840	187	1	in	in	ADP
ertr-840	187	2	addition	addition	NOUN
ertr-840	187	3	to	to	ADP
ertr-840	187	4	that	that	PRON
ertr-840	187	5	,	,	PUNCT
ertr-840	187	6	positive	positive	ADJ
ertr-840	187	7	e	e	NOUN
ertr-840	187	8	-	-	NOUN
ertr-840	187	9	reviews	review	NOUN
ertr-840	187	10	about	about	ADP
ertr-840	187	11	the	the	DET
ertr-840	187	12	top	top	NOUN
ertr-840	187	13	discussed	discuss	VERB
ertr-840	187	14	themes	theme	NOUN
ertr-840	187	15	in	in	ADP
ertr-840	187	16	this	this	DET
ertr-840	187	17	study	study	NOUN
ertr-840	187	18	indicated	indicate	VERB
ertr-840	187	19	a	a	DET
ertr-840	187	20	strong	strong	ADJ
ertr-840	187	21	influence	influence	NOUN
ertr-840	187	22	on	on	ADP
ertr-840	187	23	the	the	DET
ertr-840	187	24	brand	brand	NOUN
ertr-840	187	25	image	image	NOUN
ertr-840	187	26	of	of	ADP
ertr-840	187	27	the	the	DET
ertr-840	187	28	hotels	hotel	NOUN
ertr-840	187	29	.	.	PUNCT
ertr-840	188	1	in	in	ADP
ertr-840	188	2	contrast	contrast	NOUN
ertr-840	188	3	,	,	PUNCT
ertr-840	188	4	negative	negative	ADJ
ertr-840	188	5	e	e	NOUN
ertr-840	188	6	-	-	NOUN
ertr-840	188	7	reviews	review	NOUN
ertr-840	188	8	about	about	ADP
ertr-840	188	9	the	the	DET
ertr-840	188	10	hotels	hotel	NOUN
ertr-840	188	11	unfavourably	unfavourably	ADV
ertr-840	188	12	affect	affect	VERB
ertr-840	188	13	the	the	DET
ertr-840	188	14	consumer	consumer	NOUN
ertr-840	188	15	’s	’s	PART
ertr-840	188	16	booking	booking	NOUN
ertr-840	188	17	decision	decision	NOUN
ertr-840	188	18	and	and	CCONJ
ertr-840	188	19	the	the	DET
ertr-840	188	20	hotel	hotel	NOUN
ertr-840	188	21	's	's	PART
ertr-840	188	22	brand	brand	NOUN
ertr-840	188	23	image	image	NOUN
ertr-840	188	24	.	.	PUNCT
ertr-840	189	1	table	table	NOUN
ertr-840	189	2	2	2	NUM
ertr-840	189	3	:	:	PUNCT
ertr-840	189	4	suggestions	suggestion	NOUN
ertr-840	189	5	extracted	extract	VERB
ertr-840	189	6	from	from	ADP
ertr-840	189	7	the	the	DET
ertr-840	189	8	e	e	NOUN
ertr-840	189	9	-	-	NOUN
ertr-840	189	10	reviews	review	NOUN
ertr-840	189	11	for	for	ADP
ertr-840	189	12	the	the	DET
ertr-840	189	13	hotels	hotel	NOUN
ertr-840	189	14	themes	theme	NOUN
ertr-840	189	15	suggestions	suggestion	NOUN
ertr-840	189	16	food	food	VERB
ertr-840	189	17	the	the	DET
ertr-840	189	18	food	food	NOUN
ertr-840	189	19	is	be	AUX
ertr-840	189	20	good	good	ADJ
ertr-840	190	1	but	but	CCONJ
ertr-840	190	2	we	we	PRON
ertr-840	190	3	want	want	VERB
ertr-840	190	4	more	more	ADJ
ertr-840	190	5	spices	spice	NOUN
ertr-840	190	6	;	;	PUNCT
ertr-840	190	7	breakfast	breakfast	NOUN
ertr-840	190	8	could	could	AUX
ertr-840	190	9	have	have	AUX
ertr-840	190	10	been	be	AUX
ertr-840	190	11	better	well	ADJ
ertr-840	190	12	in	in	ADP
ertr-840	190	13	terms	term	NOUN
ertr-840	190	14	of	of	ADP
ertr-840	190	15	varieties	variety	NOUN
ertr-840	190	16	;	;	PUNCT
ertr-840	190	17	only	only	ADV
ertr-840	190	18	the	the	DET
ertr-840	190	19	buffet	buffet	NOUN
ertr-840	190	20	was	be	AUX
ertr-840	190	21	mostly	mostly	ADV
ertr-840	190	22	south	south	NOUN
ertr-840	190	23	indian	indian	PROPN
ertr-840	190	24	;	;	PUNCT
ertr-840	190	25	sweet	sweet	ADJ
ertr-840	190	26	dishes	dish	NOUN
ertr-840	190	27	in	in	ADP
ertr-840	190	28	buffet	buffet	NOUN
ertr-840	190	29	breakfast	breakfast	NOUN
ertr-840	190	30	to	to	PART
ertr-840	190	31	be	be	AUX
ertr-840	190	32	more	more	ADV
ertr-840	190	33	attractive	attractive	ADJ
ertr-840	190	34	;	;	PUNCT
ertr-840	190	35	bengali	bengali	PROPN
ertr-840	190	36	,	,	PUNCT
ertr-840	190	37	marathi	marathi	PROPN
ertr-840	190	38	sweet	sweet	ADJ
ertr-840	190	39	dishes	dish	NOUN
ertr-840	190	40	to	to	PART
ertr-840	190	41	be	be	AUX
ertr-840	190	42	included	include	VERB
ertr-840	190	43	;	;	PUNCT
ertr-840	190	44	questionnaire	questionnaire	NOUN
ertr-840	190	45	to	to	PART
ertr-840	190	46	be	be	AUX
ertr-840	190	47	circulated	circulate	VERB
ertr-840	190	48	to	to	ADP
ertr-840	190	49	the	the	DET
ertr-840	190	50	persons	person	NOUN
ertr-840	190	51	staying	stay	VERB
ertr-840	190	52	&	&	CCONJ
ertr-840	190	53	requested	request	VERB
ertr-840	190	54	for	for	ADP
ertr-840	190	55	their	their	PRON
ertr-840	190	56	opinion	opinion	NOUN
ertr-840	190	57	/	/	SYM
ertr-840	190	58	suggestion	suggestion	NOUN
ertr-840	190	59	room	room	NOUN
ertr-840	190	60	i	i	PRON
ertr-840	190	61	think	think	VERB
ertr-840	190	62	they	they	PRON
ertr-840	190	63	should	should	AUX
ertr-840	190	64	work	work	VERB
ertr-840	190	65	upon	upon	SCONJ
ertr-840	190	66	the	the	DET
ertr-840	190	67	washrooms	washroom	NOUN
ertr-840	190	68	;	;	PUNCT
ertr-840	190	69	please	please	INTJ
ertr-840	190	70	maintain	maintain	VERB
ertr-840	190	71	the	the	DET
ertr-840	190	72	vanity	vanity	NOUN
ertr-840	190	73	as	as	SCONJ
ertr-840	190	74	it	it	PRON
ertr-840	190	75	was	be	AUX
ertr-840	190	76	broken	break	VERB
ertr-840	190	77	in	in	ADP
ertr-840	190	78	almost	almost	ADV
ertr-840	190	79	many	many	ADJ
ertr-840	190	80	rooms	room	NOUN
ertr-840	190	81	.	.	PUNCT
ertr-840	191	1	internet	internet	PROPN
ertr-840	191	2	wi	wi	PROPN
ertr-840	191	3	-	-	PUNCT
ertr-840	191	4	fi	fi	NOUN
ertr-840	191	5	should	should	AUX
ertr-840	191	6	be	be	AUX
ertr-840	191	7	complementary	complementary	ADJ
ertr-840	191	8	;	;	PUNCT
ertr-840	191	9	wi	wi	PROPN
ertr-840	191	10	-	-	PUNCT
ertr-840	191	11	fi	fi	NOUN
ertr-840	191	12	needs	need	VERB
ertr-840	191	13	to	to	PART
ertr-840	191	14	be	be	AUX
ertr-840	191	15	improved	improve	VERB
ertr-840	191	16	results	result	NOUN
ertr-840	191	17	obtained	obtain	VERB
ertr-840	191	18	from	from	ADP
ertr-840	191	19	the	the	DET
ertr-840	191	20	content	content	NOUN
ertr-840	191	21	analysis	analysis	NOUN
ertr-840	191	22	of	of	ADP
ertr-840	191	23	the	the	DET
ertr-840	191	24	e	e	NOUN
ertr-840	191	25	-	-	NOUN
ertr-840	191	26	reviews	review	NOUN
ertr-840	191	27	gathered	gather	VERB
ertr-840	191	28	from	from	ADP
ertr-840	191	29	the	the	DET
ertr-840	191	30	trip	trip	NOUN
ertr-840	191	31	advisor	advisor	NOUN
ertr-840	191	32	website	website	NOUN
ertr-840	191	33	also	also	ADV
ertr-840	191	34	indicated	indicate	VERB
ertr-840	191	35	some	some	DET
ertr-840	191	36	significant	significant	ADJ
ertr-840	191	37	suggestions	suggestion	NOUN
ertr-840	191	38	the	the	DET
ertr-840	191	39	consumers	consumer	NOUN
ertr-840	191	40	gave	give	VERB
ertr-840	191	41	(	(	PUNCT
ertr-840	191	42	table	table	NOUN
ertr-840	191	43	2	2	NUM
ertr-840	191	44	)	)	PUNCT
ertr-840	191	45	.	.	PUNCT
ertr-840	192	1	these	these	DET
ertr-840	192	2	suggestions	suggestion	NOUN
ertr-840	192	3	directed	direct	VERB
ertr-840	192	4	some	some	DET
ertr-840	192	5	changes	change	NOUN
ertr-840	192	6	and	and	CCONJ
ertr-840	192	7	alterations	alteration	NOUN
ertr-840	192	8	required	require	VERB
ertr-840	192	9	in	in	ADP
ertr-840	192	10	the	the	DET
ertr-840	192	11	food	food	NOUN
ertr-840	192	12	,	,	PUNCT
ertr-840	192	13	room	room	NOUN
ertr-840	192	14	,	,	PUNCT
ertr-840	192	15	and	and	CCONJ
ertr-840	192	16	facilities	facility	NOUN
ertr-840	192	17	.	.	PUNCT
ertr-840	193	1	consumers	consumer	NOUN
ertr-840	193	2	are	be	AUX
ertr-840	193	3	looking	look	VERB
ertr-840	193	4	for	for	ADP
ertr-840	193	5	more	more	ADJ
ertr-840	193	6	variety	variety	NOUN
ertr-840	193	7	of	of	ADP
ertr-840	193	8	cuisines	cuisine	NOUN
ertr-840	193	9	with	with	ADP
ertr-840	193	10	different	different	ADJ
ertr-840	193	11	tastes	taste	NOUN
ertr-840	193	12	in	in	ADP
ertr-840	193	13	the	the	DET
ertr-840	193	14	food	food	NOUN
ertr-840	193	15	provided	provide	VERB
ertr-840	193	16	by	by	ADP
ertr-840	193	17	the	the	DET
ertr-840	193	18	hotels	hotel	NOUN
ertr-840	193	19	.	.	PUNCT
ertr-840	194	1	a	a	DET
ertr-840	194	2	most	most	ADV
ertr-840	194	3	important	important	ADJ
ertr-840	194	4	point	point	NOUN
ertr-840	194	5	highlighted	highlight	VERB
ertr-840	194	6	in	in	ADP
ertr-840	194	7	the	the	DET
ertr-840	194	8	e	e	NOUN
ertr-840	194	9	-	-	NOUN
ertr-840	194	10	reviews	review	NOUN
ertr-840	194	11	is	be	AUX
ertr-840	194	12	to	to	PART
ertr-840	194	13	get	get	VERB
ertr-840	194	14	the	the	DET
ertr-840	194	15	proper	proper	ADJ
ertr-840	194	16	feedback	feedback	NOUN
ertr-840	194	17	through	through	ADP
ertr-840	194	18	a	a	DET
ertr-840	194	19	consumer	consumer	NOUN
ertr-840	194	20	questionnaire	questionnaire	NOUN
ertr-840	194	21	to	to	PART
ertr-840	194	22	understand	understand	VERB
ertr-840	194	23	their	their	PRON
ertr-840	194	24	expectations	expectation	NOUN
ertr-840	194	25	from	from	ADP
ertr-840	194	26	the	the	DET
ertr-840	194	27	hotel	hotel	NOUN
ertr-840	194	28	.	.	PUNCT
ertr-840	195	1	taking	take	VERB
ertr-840	195	2	consumer	consumer	NOUN
ertr-840	195	3	feedback	feedback	NOUN
ertr-840	195	4	may	may	AUX
ertr-840	195	5	provide	provide	VERB
ertr-840	195	6	a	a	DET
ertr-840	195	7	better	well	ADJ
ertr-840	195	8	understanding	understanding	NOUN
ertr-840	195	9	of	of	ADP
ertr-840	195	10	the	the	DET
ertr-840	195	11	consumer	consumer	NOUN
ertr-840	195	12	's	's	PART
ertr-840	195	13	perspective	perspective	NOUN
ertr-840	195	14	.	.	PUNCT
ertr-840	196	1	continuous	continuous	ADJ
ertr-840	196	2	maintenance	maintenance	NOUN
ertr-840	196	3	and	and	CCONJ
ertr-840	196	4	gradation	gradation	NOUN
ertr-840	196	5	of	of	ADP
ertr-840	196	6	the	the	DET
ertr-840	196	7	rooms	room	NOUN
ertr-840	196	8	and	and	CCONJ
ertr-840	196	9	the	the	DET
ertr-840	196	10	hotel	hotel	NOUN
ertr-840	196	11	property	property	NOUN
ertr-840	196	12	may	may	AUX
ertr-840	196	13	attract	attract	VERB
ertr-840	196	14	more	more	ADJ
ertr-840	196	15	customers	customer	NOUN
ertr-840	196	16	and	and	CCONJ
ertr-840	196	17	enhance	enhance	VERB
ertr-840	196	18	their	their	PRON
ertr-840	196	19	satisfaction	satisfaction	NOUN
ertr-840	196	20	level	level	NOUN
ertr-840	196	21	.	.	PUNCT
ertr-840	197	1	amenities	amenity	NOUN
ertr-840	197	2	provided	provide	VERB
ertr-840	197	3	by	by	ADP
ertr-840	197	4	the	the	DET
ertr-840	197	5	hotels	hotel	NOUN
ertr-840	197	6	,	,	PUNCT
ertr-840	197	7	like	like	ADP
ertr-840	197	8	wi	wi	PROPN
ertr-840	197	9	-	-	PUNCT
ertr-840	197	10	fi	fi	NOUN
ertr-840	197	11	services	service	NOUN
ertr-840	197	12	,	,	PUNCT
ertr-840	197	13	must	must	AUX
ertr-840	197	14	be	be	AUX
ertr-840	197	15	very	very	ADV
ertr-840	197	16	good	good	ADJ
ertr-840	197	17	to	to	PART
ertr-840	197	18	deliver	deliver	VERB
ertr-840	197	19	better	well	ADJ
ertr-840	197	20	stay	stay	VERB
ertr-840	197	21	experiences	experience	NOUN
ertr-840	197	22	to	to	ADP
ertr-840	197	23	consumers	consumer	NOUN
ertr-840	197	24	as	as	SCONJ
ertr-840	197	25	internet	internet	NOUN
ertr-840	197	26	availability	availability	NOUN
ertr-840	197	27	help	help	VERB
ertr-840	197	28	the	the	DET
ertr-840	197	29	consumers	consumer	NOUN
ertr-840	197	30	to	to	PART
ertr-840	197	31	http://ertr.tamu.edu/	http://ertr.tamu.edu/	VERB
ertr-840	197	32	e	e	NOUN
ertr-840	197	33	-	-	NOUN
ertr-840	197	34	review	review	NOUN
ertr-840	197	35	of	of	ADP
ertr-840	197	36	tourism	tourism	NOUN
ertr-840	197	37	research	research	NOUN
ertr-840	197	38	(	(	PUNCT
ertr-840	197	39	ertr	ertr	NOUN
ertr-840	197	40	)	)	PUNCT
ertr-840	197	41	,	,	PUNCT
ertr-840	197	42	vol	vol	NOUN
ertr-840	197	43	.	.	PROPN
ertr-840	197	44	19	19	NUM
ertr-840	197	45	,	,	PUNCT
ertr-840	197	46	no	no	INTJ
ertr-840	197	47	.	.	NOUN
ertr-840	197	48	2	2	NUM
ertr-840	197	49	,	,	PUNCT
ertr-840	197	50	2022	2022	NUM
ertr-840	197	51	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	197	52	230	230	NUM
ertr-840	197	53	access	access	NOUN
ertr-840	197	54	the	the	DET
ertr-840	197	55	information	information	NOUN
ertr-840	197	56	related	relate	VERB
ertr-840	197	57	to	to	ADP
ertr-840	197	58	their	their	PRON
ertr-840	197	59	stay	stay	NOUN
ertr-840	197	60	.	.	PUNCT
ertr-840	198	1	moreover	moreover	ADV
ertr-840	198	2	,	,	PUNCT
ertr-840	198	3	consumers	consumer	NOUN
ertr-840	198	4	may	may	AUX
ertr-840	198	5	enjoy	enjoy	VERB
ertr-840	198	6	the	the	DET
ertr-840	198	7	different	different	ADJ
ertr-840	198	8	facilities	facility	NOUN
ertr-840	198	9	through	through	ADP
ertr-840	198	10	the	the	DET
ertr-840	198	11	internet	internet	NOUN
ertr-840	198	12	and	and	CCONJ
ertr-840	198	13	stay	stay	VERB
ertr-840	198	14	connected	connected	ADJ
ertr-840	198	15	with	with	ADP
ertr-840	198	16	other	other	ADJ
ertr-840	198	17	people	people	NOUN
ertr-840	198	18	on	on	ADP
ertr-840	198	19	their	their	PRON
ertr-840	198	20	vacations	vacation	NOUN
ertr-840	198	21	.	.	PUNCT
ertr-840	199	1	results	result	NOUN
ertr-840	199	2	acquired	acquire	VERB
ertr-840	199	3	from	from	ADP
ertr-840	199	4	the	the	DET
ertr-840	199	5	analysis	analysis	NOUN
ertr-840	199	6	done	do	VERB
ertr-840	199	7	by	by	ADP
ertr-840	199	8	rqda	rqda	NOUN
ertr-840	199	9	revealed	reveal	VERB
ertr-840	199	10	the	the	DET
ertr-840	199	11	most	most	ADV
ertr-840	199	12	prominent	prominent	ADJ
ertr-840	199	13	positive	positive	ADJ
ertr-840	199	14	and	and	CCONJ
ertr-840	199	15	negative	negative	ADJ
ertr-840	199	16	words	word	NOUN
ertr-840	199	17	used	use	VERB
ertr-840	199	18	in	in	ADP
ertr-840	199	19	the	the	DET
ertr-840	199	20	e	e	NOUN
ertr-840	199	21	-	-	NOUN
ertr-840	199	22	reviews	review	NOUN
ertr-840	199	23	.	.	PUNCT
ertr-840	200	1	the	the	DET
ertr-840	200	2	result	result	NOUN
ertr-840	200	3	shows	show	VERB
ertr-840	200	4	the	the	DET
ertr-840	200	5	frequency	frequency	NOUN
ertr-840	200	6	of	of	ADP
ertr-840	200	7	those	those	DET
ertr-840	200	8	words	word	NOUN
ertr-840	200	9	used	use	VERB
ertr-840	200	10	in	in	ADP
ertr-840	200	11	the	the	DET
ertr-840	200	12	positive	positive	ADJ
ertr-840	200	13	and	and	CCONJ
ertr-840	200	14	negative	negative	ADJ
ertr-840	200	15	e	e	NOUN
ertr-840	200	16	-	-	NOUN
ertr-840	200	17	reviews	review	NOUN
ertr-840	200	18	for	for	ADP
ertr-840	200	19	the	the	DET
ertr-840	200	20	hotels	hotel	NOUN
ertr-840	200	21	of	of	ADP
ertr-840	200	22	mussoorie	mussoorie	PROPN
ertr-840	200	23	hill	hill	NOUN
ertr-840	200	24	station	station	NOUN
ertr-840	200	25	.	.	PUNCT
ertr-840	201	1	among	among	ADP
ertr-840	201	2	all	all	DET
ertr-840	201	3	the	the	DET
ertr-840	201	4	positive	positive	ADJ
ertr-840	201	5	e	e	NOUN
ertr-840	201	6	-	-	NOUN
ertr-840	201	7	reviews	review	NOUN
ertr-840	201	8	gathered	gather	VERB
ertr-840	201	9	from	from	ADP
ertr-840	201	10	the	the	DET
ertr-840	201	11	trip	trip	NOUN
ertr-840	201	12	advisor	advisor	NOUN
ertr-840	201	13	website	website	NOUN
ertr-840	201	14	,	,	PUNCT
ertr-840	201	15	we	we	PRON
ertr-840	201	16	found	find	VERB
ertr-840	201	17	good	good	ADJ
ertr-840	201	18	,	,	PUNCT
ertr-840	201	19	food	food	NOUN
ertr-840	201	20	,	,	PUNCT
ertr-840	201	21	nice	nice	ADJ
ertr-840	201	22	,	,	PUNCT
ertr-840	201	23	and	and	CCONJ
ertr-840	201	24	great	great	ADJ
ertr-840	201	25	as	as	ADP
ertr-840	201	26	the	the	DET
ertr-840	201	27	most	most	ADV
ertr-840	201	28	used	used	ADJ
ertr-840	201	29	words	word	NOUN
ertr-840	201	30	(	(	PUNCT
ertr-840	201	31	table	table	NOUN
ertr-840	201	32	3	3	NUM
ertr-840	201	33	)	)	PUNCT
ertr-840	201	34	.	.	PUNCT
ertr-840	202	1	likewise	likewise	ADV
ertr-840	202	2	,	,	PUNCT
ertr-840	202	3	among	among	ADP
ertr-840	202	4	all	all	DET
ertr-840	202	5	the	the	DET
ertr-840	202	6	negative	negative	ADJ
ertr-840	202	7	e	e	NOUN
ertr-840	202	8	-	-	NOUN
ertr-840	202	9	reviews	review	NOUN
ertr-840	202	10	,	,	PUNCT
ertr-840	202	11	hot	hot	ADJ
ertr-840	202	12	,	,	PUNCT
ertr-840	202	13	retreat	retreat	NOUN
ertr-840	202	14	,	,	PUNCT
ertr-840	202	15	worst	bad	ADJ
ertr-840	202	16	,	,	PUNCT
ertr-840	202	17	problem	problem	NOUN
ertr-840	202	18	,	,	PUNCT
ertr-840	202	19	and	and	CCONJ
ertr-840	202	20	poor	poor	ADJ
ertr-840	202	21	were	be	AUX
ertr-840	202	22	found	find	VERB
ertr-840	202	23	as	as	ADP
ertr-840	202	24	the	the	DET
ertr-840	202	25	words	word	NOUN
ertr-840	202	26	having	have	VERB
ertr-840	202	27	a	a	DET
ertr-840	202	28	high	high	ADJ
ertr-840	202	29	frequency	frequency	NOUN
ertr-840	202	30	(	(	PUNCT
ertr-840	202	31	shown	show	VERB
ertr-840	202	32	in	in	ADP
ertr-840	202	33	table	table	NOUN
ertr-840	202	34	4	4	NUM
ertr-840	202	35	)	)	PUNCT
ertr-840	202	36	.	.	PUNCT
ertr-840	203	1	table	table	NOUN
ertr-840	203	2	3	3	NUM
ertr-840	203	3	:	:	PUNCT
ertr-840	203	4	frequency	frequency	NOUN
ertr-840	203	5	of	of	ADP
ertr-840	203	6	positive	positive	ADJ
ertr-840	203	7	words	word	NOUN
ertr-840	203	8	used	use	VERB
ertr-840	203	9	in	in	ADP
ertr-840	203	10	e	e	NOUN
ertr-840	203	11	-	-	NOUN
ertr-840	203	12	reviews	review	NOUN
ertr-840	203	13	words	word	NOUN
ertr-840	203	14	no	no	INTJ
ertr-840	203	15	.	.	PUNCT
ertr-840	203	16	words	word	NOUN
ertr-840	204	1	no	no	INTJ
ertr-840	204	2	.	.	PUNCT
ertr-840	204	3	words	word	NOUN
ertr-840	205	1	no	no	INTJ
ertr-840	205	2	.	.	PUNCT
ertr-840	205	3	words	word	NOUN
ertr-840	206	1	no	no	INTJ
ertr-840	206	2	.	.	PUNCT
ertr-840	207	1	good	good	ADJ
ertr-840	207	2	973	973	NUM
ertr-840	207	3	comfortable	comfortable	ADJ
ertr-840	208	1	173	173	NUM
ertr-840	208	2	wonderful	wonderful	ADJ
ertr-840	208	3	95	95	NUM
ertr-840	208	4	spacious	spacious	ADJ
ertr-840	208	5	55	55	NUM
ertr-840	208	6	food	food	NOUN
ertr-840	208	7	647	647	NUM
ertr-840	208	8	clean	clean	ADJ
ertr-840	208	9	171	171	NUM
ertr-840	208	10	cooperative	cooperative	ADJ
ertr-840	208	11	87	87	NUM
ertr-840	208	12	fantastic	fantastic	ADJ
ertr-840	208	13	54	54	NUM
ertr-840	208	14	nice	nice	ADJ
ertr-840	208	15	413	413	NUM
ertr-840	208	16	enjoyed	enjoy	VERB
ertr-840	208	17	163	163	NUM
ertr-840	208	18	love	love	NOUN
ertr-840	208	19	80	80	NUM
ertr-840	208	20	recommended	recommend	VERB
ertr-840	208	21	52	52	NUM
ertr-840	208	22	great	great	ADJ
ertr-840	208	23	390	390	NUM
ertr-840	208	24	thanks	thank	NOUN
ertr-840	208	25	160	160	NUM
ertr-840	208	26	delicious	delicious	ADJ
ertr-840	208	27	76	76	NUM
ertr-840	208	28	library	library	NOUN
ertr-840	208	29	51	51	NUM
ertr-840	208	30	excellent	excellent	ADJ
ertr-840	208	31	339	339	NUM
ertr-840	208	32	beautiful	beautiful	ADJ
ertr-840	208	33	159	159	NUM
ertr-840	208	34	quality	quality	NOUN
ertr-840	208	35	74	74	NUM
ertr-840	208	36	better	well	ADJ
ertr-840	208	37	50	50	NUM
ertr-840	208	38	amazing	amazing	ADJ
ertr-840	208	39	285	285	NUM
ertr-840	208	40	breakfast	breakfast	NOUN
ertr-840	208	41	139	139	NUM
ertr-840	208	42	perfect	perfect	ADJ
ertr-840	208	43	65	65	NUM
ertr-840	208	44	available	available	ADJ
ertr-840	208	45	49	49	NUM
ertr-840	208	46	visit	visit	NOUN
ertr-840	208	47	261	261	NUM
ertr-840	208	48	fortune	fortune	NOUN
ertr-840	208	49	134	134	NUM
ertr-840	208	50	pleasant	pleasant	ADJ
ertr-840	208	51	65	65	NUM
ertr-840	208	52	care	care	NOUN
ertr-840	208	53	48	48	NUM
ertr-840	208	54	best	good	ADJ
ertr-840	208	55	259	259	NUM
ertr-840	208	56	like	like	ADP
ertr-840	208	57	132	132	NUM
ertr-840	208	58	thank	thank	NOUN
ertr-840	208	59	65	65	NUM
ertr-840	208	60	dinner	dinner	NOUN
ertr-840	208	61	48	48	NUM
ertr-840	208	62	well	well	NOUN
ertr-840	208	63	197	197	NUM
ertr-840	208	64	recommend	recommend	VERB
ertr-840	208	65	121	121	NUM
ertr-840	208	66	special	special	ADJ
ertr-840	208	67	64	64	NUM
ertr-840	208	68	loved	love	VERB
ertr-840	208	69	48	48	NUM
ertr-840	208	70	helpful	helpful	ADJ
ertr-840	208	71	189	189	NUM
ertr-840	208	72	courteous	courteous	ADJ
ertr-840	208	73	114	114	NUM
ertr-840	208	74	superb	superb	NOUN
ertr-840	208	75	58	58	NUM
ertr-840	208	76	warm	warm	ADJ
ertr-840	208	77	48	48	NUM
ertr-840	208	78	awesome	awesome	ADJ
ertr-840	208	79	176	176	NUM
ertr-840	208	80	grace	grace	NOUN
ertr-840	208	81	100	100	NUM
ertr-840	209	1	polite	polite	ADJ
ertr-840	209	2	57	57	NUM
ertr-840	209	3	lovely	lovely	ADJ
ertr-840	209	4	45	45	NUM
ertr-840	209	5	hospitality	hospitality	NOUN
ertr-840	209	6	174	174	NUM
ertr-840	209	7	friendly	friendly	ADJ
ertr-840	209	8	99	99	NUM
ertr-840	209	9	memorable	memorable	ADJ
ertr-840	209	10	55	55	NUM
ertr-840	209	11	worth	worth	ADJ
ertr-840	209	12	43	43	NUM
ertr-840	209	13	http://ertr.tamu.edu/	http://ertr.tamu.edu/	ADJ
ertr-840	209	14	e	e	NOUN
ertr-840	209	15	-	-	NOUN
ertr-840	209	16	review	review	NOUN
ertr-840	209	17	of	of	ADP
ertr-840	209	18	tourism	tourism	NOUN
ertr-840	209	19	research	research	NOUN
ertr-840	209	20	(	(	PUNCT
ertr-840	209	21	ertr	ertr	NOUN
ertr-840	209	22	)	)	PUNCT
ertr-840	209	23	,	,	PUNCT
ertr-840	209	24	vol	vol	NOUN
ertr-840	209	25	.	.	PROPN
ertr-840	209	26	19	19	NUM
ertr-840	209	27	,	,	PUNCT
ertr-840	209	28	no	no	INTJ
ertr-840	209	29	.	.	NOUN
ertr-840	209	30	2	2	NUM
ertr-840	209	31	,	,	PUNCT
ertr-840	209	32	2022	2022	NUM
ertr-840	209	33	http://ertr.tamu.edu	http://ertr.tamu.edu	ADP
ertr-840	209	34	231	231	NUM
ertr-840	209	35	table	table	NOUN
ertr-840	209	36	4	4	NUM
ertr-840	209	37	:	:	PUNCT
ertr-840	209	38	frequency	frequency	NOUN
ertr-840	209	39	of	of	ADP
ertr-840	209	40	negative	negative	ADJ
ertr-840	209	41	words	word	NOUN
ertr-840	209	42	used	use	VERB
ertr-840	209	43	in	in	ADP
ertr-840	209	44	e	e	NOUN
ertr-840	209	45	-	-	NOUN
ertr-840	209	46	reviews	review	NOUN
ertr-840	209	47	words	word	NOUN
ertr-840	209	48	no	no	INTJ
ertr-840	209	49	.	.	PUNCT
ertr-840	209	50	words	word	NOUN
ertr-840	210	1	no	no	INTJ
ertr-840	210	2	.	.	PUNCT
ertr-840	210	3	words	word	NOUN
ertr-840	211	1	no	no	INTJ
ertr-840	211	2	.	.	PUNCT
ertr-840	212	1	hot	hot	ADJ
ertr-840	212	2	24	24	NUM
ertr-840	212	3	cons	con	NOUN
ertr-840	212	4	12	12	NUM
ertr-840	212	5	late	late	ADJ
ertr-840	212	6	10	10	NUM
ertr-840	212	7	retreat	retreat	NOUN
ertr-840	212	8	24	24	NUM
ertr-840	212	9	noise	noise	NOUN
ertr-840	212	10	12	12	NUM
ertr-840	212	11	pathetic	pathetic	ADJ
ertr-840	212	12	10	10	NUM
ertr-840	212	13	worst	bad	ADJ
ertr-840	212	14	23	23	NUM
ertr-840	212	15	steep	steep	ADJ
ertr-840	212	16	12	12	NUM
ertr-840	212	17	smell	smell	NOUN
ertr-840	212	18	10	10	NUM
ertr-840	212	19	problem	problem	NOUN
ertr-840	212	20	22	22	NUM
ertr-840	212	21	issue	issue	NOUN
ertr-840	212	22	11	11	NUM
ertr-840	212	23	difficult	difficult	ADJ
ertr-840	212	24	9	9	NUM
ertr-840	212	25	poor	poor	ADJ
ertr-840	212	26	20	20	NUM
ertr-840	212	27	issues	issue	NOUN
ertr-840	212	28	11	11	NUM
ertr-840	212	29	disappointed	disappoint	VERB
ertr-840	212	30	9	9	NUM
ertr-840	212	31	pay	pay	NOUN
ertr-840	212	32	17	17	NUM
ertr-840	212	33	limited	limited	ADJ
ertr-840	212	34	11	11	NUM
ertr-840	212	35	stinking	stink	VERB
ertr-840	212	36	9	9	NUM
ertr-840	212	37	bad	bad	ADJ
ertr-840	212	38	16	16	NUM
ertr-840	212	39	dirty	dirty	ADJ
ertr-840	212	40	10	10	NUM
ertr-840	212	41	chargeable	chargeable	ADJ
ertr-840	212	42	8	8	NUM
ertr-840	212	43	cold	cold	ADJ
ertr-840	212	44	12	12	NUM
ertr-840	212	45	expensive	expensive	ADJ
ertr-840	212	46	10	10	NUM
ertr-840	212	47	crowded	crowd	VERB
ertr-840	212	48	7	7	NUM
ertr-840	212	49	the	the	DET
ertr-840	212	50	analysis	analysis	NOUN
ertr-840	212	51	results	result	NOUN
ertr-840	212	52	done	do	VERB
ertr-840	212	53	using	use	VERB
ertr-840	212	54	the	the	DET
ertr-840	212	55	rqda	rqda	NOUN
ertr-840	212	56	explained	explain	VERB
ertr-840	212	57	the	the	DET
ertr-840	212	58	frequency	frequency	NOUN
ertr-840	212	59	of	of	ADP
ertr-840	212	60	both	both	CCONJ
ertr-840	212	61	positive	positive	ADJ
ertr-840	212	62	and	and	CCONJ
ertr-840	212	63	negative	negative	ADJ
ertr-840	212	64	words	word	NOUN
ertr-840	212	65	in	in	ADP
ertr-840	212	66	the	the	DET
ertr-840	212	67	e	e	NOUN
ertr-840	212	68	-	-	NOUN
ertr-840	212	69	reviews	review	NOUN
ertr-840	212	70	.	.	PUNCT
ertr-840	213	1	it	it	PRON
ertr-840	213	2	provides	provide	VERB
ertr-840	213	3	a	a	DET
ertr-840	213	4	clear	clear	ADJ
ertr-840	213	5	indication	indication	NOUN
ertr-840	213	6	to	to	ADP
ertr-840	213	7	hoteliers	hotelier	NOUN
ertr-840	213	8	about	about	ADP
ertr-840	213	9	the	the	DET
ertr-840	213	10	perspectives	perspective	NOUN
ertr-840	213	11	of	of	ADP
ertr-840	213	12	their	their	PRON
ertr-840	213	13	consumers	consumer	NOUN
ertr-840	213	14	.	.	PUNCT
ertr-840	214	1	it	it	PRON
ertr-840	214	2	is	be	AUX
ertr-840	214	3	also	also	ADV
ertr-840	214	4	revealed	reveal	VERB
ertr-840	214	5	from	from	ADP
ertr-840	214	6	the	the	DET
ertr-840	214	7	frequencies	frequency	NOUN
ertr-840	214	8	that	that	PRON
ertr-840	214	9	the	the	DET
ertr-840	214	10	positive	positive	ADJ
ertr-840	214	11	words	word	NOUN
ertr-840	214	12	are	be	AUX
ertr-840	214	13	more	more	ADJ
ertr-840	214	14	than	than	ADP
ertr-840	214	15	the	the	DET
ertr-840	214	16	negative	negative	ADJ
ertr-840	214	17	words	word	NOUN
ertr-840	214	18	used	use	VERB
ertr-840	214	19	in	in	ADP
ertr-840	214	20	the	the	DET
ertr-840	214	21	e	e	NOUN
ertr-840	214	22	-	-	NOUN
ertr-840	214	23	reviews	review	NOUN
ertr-840	214	24	for	for	ADP
ertr-840	214	25	the	the	DET
ertr-840	214	26	hotels	hotel	NOUN
ertr-840	214	27	of	of	ADP
ertr-840	214	28	mussoorie	mussoorie	NOUN
ertr-840	214	29	,	,	PUNCT
ertr-840	214	30	which	which	PRON
ertr-840	214	31	is	be	AUX
ertr-840	214	32	a	a	DET
ertr-840	214	33	favorable	favorable	ADJ
ertr-840	214	34	sign	sign	NOUN
ertr-840	214	35	for	for	ADP
ertr-840	214	36	the	the	DET
ertr-840	214	37	hotel	hotel	NOUN
ertr-840	214	38	industry	industry	NOUN
ertr-840	214	39	,	,	PUNCT
ertr-840	214	40	yet	yet	CCONJ
ertr-840	214	41	some	some	DET
ertr-840	214	42	improvements	improvement	NOUN
ertr-840	214	43	are	be	AUX
ertr-840	214	44	required	require	VERB
ertr-840	214	45	by	by	ADP
ertr-840	214	46	catering	cater	VERB
ertr-840	214	47	the	the	DET
ertr-840	214	48	best	good	ADJ
ertr-840	214	49	services	service	NOUN
ertr-840	214	50	to	to	ADP
ertr-840	214	51	the	the	DET
ertr-840	214	52	customers	customer	NOUN
ertr-840	214	53	.	.	PUNCT
ertr-840	215	1	if	if	SCONJ
ertr-840	215	2	the	the	DET
ertr-840	215	3	frequency	frequency	NOUN
ertr-840	215	4	of	of	ADP
ertr-840	215	5	positive	positive	ADJ
ertr-840	215	6	words	word	NOUN
ertr-840	215	7	comparatively	comparatively	ADV
ertr-840	215	8	increased	increase	VERB
ertr-840	215	9	by	by	ADP
ertr-840	215	10	the	the	DET
ertr-840	215	11	frequency	frequency	NOUN
ertr-840	215	12	of	of	ADP
ertr-840	215	13	negative	negative	ADJ
ertr-840	215	14	words	word	NOUN
ertr-840	215	15	used	use	VERB
ertr-840	215	16	in	in	ADP
ertr-840	215	17	the	the	DET
ertr-840	215	18	e	e	NOUN
ertr-840	215	19	-	-	NOUN
ertr-840	215	20	reviews	review	NOUN
ertr-840	215	21	,	,	PUNCT
ertr-840	215	22	then	then	ADV
ertr-840	215	23	precisely	precisely	ADV
ertr-840	215	24	it	it	PRON
ertr-840	215	25	further	far	ADV
ertr-840	215	26	helps	help	VERB
ertr-840	215	27	generate	generate	VERB
ertr-840	215	28	more	more	ADJ
ertr-840	215	29	leads	lead	NOUN
ertr-840	215	30	for	for	ADP
ertr-840	215	31	the	the	DET
ertr-840	215	32	hotels	hotel	NOUN
ertr-840	215	33	and	and	CCONJ
ertr-840	215	34	improves	improve	VERB
ertr-840	215	35	the	the	DET
ertr-840	215	36	brand	brand	NOUN
ertr-840	215	37	image	image	NOUN
ertr-840	215	38	of	of	ADP
ertr-840	215	39	the	the	DET
ertr-840	215	40	hotels	hotel	NOUN
ertr-840	215	41	.	.	PUNCT
ertr-840	216	1	discussions	discussion	NOUN
ertr-840	216	2	and	and	CCONJ
ertr-840	216	3	conclusions	conclusion	NOUN
ertr-840	216	4	the	the	DET
ertr-840	216	5	hotel	hotel	NOUN
ertr-840	216	6	industry	industry	NOUN
ertr-840	216	7	can	can	AUX
ertr-840	216	8	utilize	utilize	VERB
ertr-840	216	9	this	this	DET
ertr-840	216	10	study	study	NOUN
ertr-840	216	11	to	to	PART
ertr-840	216	12	develop	develop	VERB
ertr-840	216	13	better	well	ADJ
ertr-840	216	14	managerial	managerial	ADJ
ertr-840	216	15	strategies	strategy	NOUN
ertr-840	216	16	for	for	ADP
ertr-840	216	17	hotels	hotel	NOUN
ertr-840	216	18	to	to	PART
ertr-840	216	19	generate	generate	VERB
ertr-840	216	20	better	well	ADJ
ertr-840	216	21	customer	customer	NOUN
ertr-840	216	22	leads	lead	NOUN
ertr-840	216	23	.	.	PUNCT
ertr-840	217	1	hoteliers	hotelier	NOUN
ertr-840	217	2	of	of	ADP
ertr-840	217	3	mid	mid	ADJ
ertr-840	217	4	-	-	ADJ
ertr-840	217	5	segment	segment	ADJ
ertr-840	217	6	hotels	hotel	NOUN
ertr-840	217	7	may	may	AUX
ertr-840	217	8	emphasize	emphasize	VERB
ertr-840	217	9	the	the	DET
ertr-840	217	10	themes	theme	NOUN
ertr-840	217	11	discussed	discuss	VERB
ertr-840	217	12	in	in	ADP
ertr-840	217	13	this	this	DET
ertr-840	217	14	study	study	NOUN
ertr-840	217	15	to	to	PART
ertr-840	217	16	provide	provide	VERB
ertr-840	217	17	the	the	DET
ertr-840	217	18	best	good	ADJ
ertr-840	217	19	stay	stay	NOUN
ertr-840	217	20	experience	experience	NOUN
ertr-840	217	21	to	to	ADP
ertr-840	217	22	the	the	DET
ertr-840	217	23	consumers	consumer	NOUN
ertr-840	217	24	,	,	PUNCT
ertr-840	217	25	which	which	PRON
ertr-840	217	26	may	may	AUX
ertr-840	217	27	further	far	ADV
ertr-840	217	28	urge	urge	VERB
ertr-840	217	29	the	the	DET
ertr-840	217	30	consumers	consumer	NOUN
ertr-840	217	31	to	to	PART
ertr-840	217	32	give	give	VERB
ertr-840	217	33	positive	positive	ADJ
ertr-840	217	34	reviews	review	NOUN
ertr-840	217	35	on	on	ADP
ertr-840	217	36	the	the	DET
ertr-840	217	37	booking	booking	NOUN
ertr-840	217	38	portals	portal	NOUN
ertr-840	217	39	and	and	CCONJ
ertr-840	217	40	finally	finally	ADV
ertr-840	217	41	aid	aid	VERB
ertr-840	217	42	in	in	ADP
ertr-840	217	43	improving	improve	VERB
ertr-840	217	44	the	the	DET
ertr-840	217	45	brand	brand	NOUN
ertr-840	217	46	image	image	NOUN
ertr-840	217	47	of	of	ADP
ertr-840	217	48	the	the	DET
ertr-840	217	49	hotels	hotel	NOUN
ertr-840	217	50	.	.	PUNCT
ertr-840	218	1	tourism	tourism	NOUN
ertr-840	218	2	authorities	authority	NOUN
ertr-840	218	3	and	and	CCONJ
ertr-840	218	4	institutions	institution	NOUN
ertr-840	218	5	may	may	AUX
ertr-840	218	6	also	also	ADV
ertr-840	218	7	consider	consider	VERB
ertr-840	218	8	the	the	DET
ertr-840	218	9	results	result	NOUN
ertr-840	218	10	of	of	ADP
ertr-840	218	11	this	this	DET
ertr-840	218	12	study	study	NOUN
ertr-840	218	13	to	to	PART
ertr-840	218	14	make	make	VERB
ertr-840	218	15	profitable	profitable	ADJ
ertr-840	218	16	and	and	CCONJ
ertr-840	218	17	standardized	standardized	ADJ
ertr-840	218	18	policies	policy	NOUN
ertr-840	218	19	for	for	ADP
ertr-840	218	20	the	the	DET
ertr-840	218	21	tourism	tourism	NOUN
ertr-840	218	22	sector	sector	NOUN
ertr-840	218	23	,	,	PUNCT
ertr-840	218	24	specifically	specifically	ADV
ertr-840	218	25	the	the	DET
ertr-840	218	26	hotel	hotel	NOUN
ertr-840	218	27	industry	industry	NOUN
ertr-840	218	28	,	,	PUNCT
ertr-840	218	29	that	that	PRON
ertr-840	218	30	may	may	AUX
ertr-840	218	31	lead	lead	VERB
ertr-840	218	32	to	to	ADP
ertr-840	218	33	higher	high	ADJ
ertr-840	218	34	economic	economic	ADJ
ertr-840	218	35	growth	growth	NOUN
ertr-840	218	36	.	.	PUNCT
ertr-840	219	1	researchers	researcher	NOUN
ertr-840	219	2	and	and	CCONJ
ertr-840	219	3	academicians	academician	NOUN
ertr-840	219	4	may	may	AUX
ertr-840	219	5	also	also	ADV
ertr-840	219	6	utilize	utilize	VERB
ertr-840	219	7	the	the	DET
ertr-840	219	8	inferences	inference	NOUN
ertr-840	219	9	of	of	ADP
ertr-840	219	10	this	this	DET
ertr-840	219	11	study	study	NOUN
ertr-840	219	12	to	to	PART
ertr-840	219	13	fill	fill	VERB
ertr-840	219	14	the	the	DET
ertr-840	219	15	research	research	NOUN
ertr-840	219	16	gap	gap	NOUN
ertr-840	219	17	and	and	CCONJ
ertr-840	219	18	to	to	PART
ertr-840	219	19	carry	carry	VERB
ertr-840	219	20	forward	forward	ADV
ertr-840	219	21	this	this	DET
ertr-840	219	22	research	research	NOUN
ertr-840	219	23	in	in	ADP
ertr-840	219	24	the	the	DET
ertr-840	219	25	future	future	NOUN
ertr-840	219	26	by	by	ADP
ertr-840	219	27	considering	consider	VERB
ertr-840	219	28	broader	broad	ADJ
ertr-840	219	29	perspectives	perspective	NOUN
ertr-840	219	30	for	for	ADP
ertr-840	219	31	the	the	DET
ertr-840	219	32	hotel	hotel	NOUN
ertr-840	219	33	industry	industry	NOUN
ertr-840	219	34	.	.	PUNCT
ertr-840	220	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	221	1	e	e	X
ertr-840	221	2	-	-	NOUN
ertr-840	221	3	review	review	NOUN
ertr-840	221	4	of	of	ADP
ertr-840	221	5	tourism	tourism	NOUN
ertr-840	221	6	research	research	NOUN
ertr-840	221	7	(	(	PUNCT
ertr-840	221	8	ertr	ertr	NOUN
ertr-840	221	9	)	)	PUNCT
ertr-840	221	10	,	,	PUNCT
ertr-840	221	11	vol	vol	NOUN
ertr-840	221	12	.	.	PROPN
ertr-840	221	13	19	19	NUM
ertr-840	221	14	,	,	PUNCT
ertr-840	221	15	no	no	INTJ
ertr-840	221	16	.	.	NOUN
ertr-840	221	17	2	2	NUM
ertr-840	221	18	,	,	PUNCT
ertr-840	221	19	2022	2022	NUM
ertr-840	221	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	221	21	232	232	NUM
ertr-840	221	22	this	this	DET
ertr-840	221	23	study	study	NOUN
ertr-840	221	24	has	have	VERB
ertr-840	221	25	some	some	DET
ertr-840	221	26	limitations	limitation	NOUN
ertr-840	221	27	related	relate	VERB
ertr-840	221	28	to	to	ADP
ertr-840	221	29	data	data	NOUN
ertr-840	221	30	collection	collection	NOUN
ertr-840	221	31	and	and	CCONJ
ertr-840	221	32	methodology	methodology	NOUN
ertr-840	221	33	.	.	PUNCT
ertr-840	222	1	for	for	ADP
ertr-840	222	2	this	this	DET
ertr-840	222	3	research	research	NOUN
ertr-840	222	4	,	,	PUNCT
ertr-840	222	5	the	the	DET
ertr-840	222	6	qualitative	qualitative	ADJ
ertr-840	222	7	data	datum	NOUN
ertr-840	222	8	has	have	AUX
ertr-840	222	9	been	be	AUX
ertr-840	222	10	gathered	gather	VERB
ertr-840	222	11	only	only	ADV
ertr-840	222	12	for	for	ADP
ertr-840	222	13	the	the	DET
ertr-840	222	14	mid	mid	ADJ
ertr-840	222	15	-	-	ADJ
ertr-840	222	16	segment	segment	ADJ
ertr-840	222	17	hotels	hotel	NOUN
ertr-840	222	18	of	of	ADP
ertr-840	222	19	mussoorie	mussoorie	NOUN
ertr-840	222	20	and	and	CCONJ
ertr-840	222	21	only	only	ADV
ertr-840	222	22	from	from	ADP
ertr-840	222	23	one	one	NUM
ertr-840	222	24	website	website	NOUN
ertr-840	222	25	,	,	PUNCT
ertr-840	222	26	i.e.	i.e.	X
ertr-840	222	27	,	,	PUNCT
ertr-840	222	28	trip	trip	NOUN
ertr-840	222	29	advisor	advisor	NOUN
ertr-840	222	30	,	,	PUNCT
ertr-840	222	31	and	and	CCONJ
ertr-840	222	32	within	within	ADP
ertr-840	222	33	the	the	DET
ertr-840	222	34	time	time	NOUN
ertr-840	222	35	frame	frame	NOUN
ertr-840	222	36	of	of	ADP
ertr-840	222	37	six	six	NUM
ertr-840	222	38	months	month	NOUN
ertr-840	222	39	merely	merely	ADV
ertr-840	222	40	.	.	PUNCT
ertr-840	223	1	thus	thus	ADV
ertr-840	223	2	for	for	ADP
ertr-840	223	3	future	future	ADJ
ertr-840	223	4	research	research	NOUN
ertr-840	223	5	for	for	ADP
ertr-840	223	6	getting	get	VERB
ertr-840	223	7	an	an	DET
ertr-840	223	8	extensive	extensive	ADJ
ertr-840	223	9	picture	picture	NOUN
ertr-840	223	10	of	of	ADP
ertr-840	223	11	the	the	DET
ertr-840	223	12	hotel	hotel	NOUN
ertr-840	223	13	industry	industry	NOUN
ertr-840	223	14	,	,	PUNCT
ertr-840	223	15	the	the	DET
ertr-840	223	16	data	datum	NOUN
ertr-840	223	17	can	can	AUX
ertr-840	223	18	be	be	AUX
ertr-840	223	19	more	more	ADV
ertr-840	223	20	versatile	versatile	ADJ
ertr-840	223	21	and	and	CCONJ
ertr-840	223	22	extended	extend	VERB
ertr-840	223	23	in	in	ADP
ertr-840	223	24	terms	term	NOUN
ertr-840	223	25	of	of	ADP
ertr-840	223	26	hotel	hotel	NOUN
ertr-840	223	27	categories	category	NOUN
ertr-840	223	28	and	and	CCONJ
ertr-840	223	29	time	time	NOUN
ertr-840	223	30	frame	frame	NOUN
ertr-840	223	31	.	.	PUNCT
ertr-840	224	1	the	the	DET
ertr-840	224	2	qualitative	qualitative	ADJ
ertr-840	224	3	data	datum	NOUN
ertr-840	224	4	used	use	VERB
ertr-840	224	5	in	in	ADP
ertr-840	224	6	this	this	DET
ertr-840	224	7	study	study	NOUN
ertr-840	224	8	has	have	AUX
ertr-840	224	9	been	be	AUX
ertr-840	224	10	collected	collect	VERB
ertr-840	224	11	manually	manually	ADV
ertr-840	224	12	so	so	SCONJ
ertr-840	224	13	that	that	SCONJ
ertr-840	224	14	any	any	DET
ertr-840	224	15	data	data	NOUN
ertr-840	224	16	mining	mining	NOUN
ertr-840	224	17	tool	tool	NOUN
ertr-840	224	18	can	can	AUX
ertr-840	224	19	be	be	AUX
ertr-840	224	20	used	use	VERB
ertr-840	224	21	for	for	ADP
ertr-840	224	22	more	more	ADJ
ertr-840	224	23	concise	concise	ADJ
ertr-840	224	24	data	datum	NOUN
ertr-840	224	25	.	.	PUNCT
ertr-840	225	1	for	for	ADP
ertr-840	225	2	the	the	DET
ertr-840	225	3	analysis	analysis	NOUN
ertr-840	225	4	of	of	ADP
ertr-840	225	5	this	this	DET
ertr-840	225	6	data	datum	NOUN
ertr-840	225	7	,	,	PUNCT
ertr-840	225	8	manual	manual	ADJ
ertr-840	225	9	content	content	NOUN
ertr-840	225	10	analysis	analysis	NOUN
ertr-840	225	11	and	and	CCONJ
ertr-840	225	12	r	r	NOUN
ertr-840	225	13	software	software	NOUN
ertr-840	225	14	package	package	NOUN
ertr-840	225	15	for	for	ADP
ertr-840	225	16	qualitative	qualitative	ADJ
ertr-840	225	17	data	datum	NOUN
ertr-840	225	18	analysis	analysis	NOUN
ertr-840	225	19	(	(	PUNCT
ertr-840	225	20	rqda	rqda	NOUN
ertr-840	225	21	)	)	PUNCT
ertr-840	225	22	have	have	AUX
ertr-840	225	23	been	be	AUX
ertr-840	225	24	used	use	VERB
ertr-840	225	25	,	,	PUNCT
ertr-840	225	26	which	which	PRON
ertr-840	225	27	are	be	AUX
ertr-840	225	28	having	have	VERB
ertr-840	225	29	its	its	PRON
ertr-840	225	30	methodological	methodological	ADJ
ertr-840	225	31	constraints	constraint	NOUN
ertr-840	225	32	.	.	PUNCT
ertr-840	226	1	future	future	ADJ
ertr-840	226	2	research	research	NOUN
ertr-840	226	3	may	may	AUX
ertr-840	226	4	also	also	ADV
ertr-840	226	5	use	use	VERB
ertr-840	226	6	other	other	ADJ
ertr-840	226	7	software	software	NOUN
ertr-840	226	8	and	and	CCONJ
ertr-840	226	9	analytical	analytical	ADJ
ertr-840	226	10	techniques	technique	NOUN
ertr-840	226	11	to	to	PART
ertr-840	226	12	get	get	VERB
ertr-840	226	13	qualitative	qualitative	ADJ
ertr-840	226	14	and	and	CCONJ
ertr-840	226	15	quantitative	quantitative	ADJ
ertr-840	226	16	insights	insight	NOUN
ertr-840	226	17	.	.	PUNCT
ertr-840	227	1	the	the	DET
ertr-840	227	2	current	current	ADJ
ertr-840	227	3	research	research	NOUN
ertr-840	227	4	is	be	AUX
ertr-840	227	5	meticulously	meticulously	ADV
ertr-840	227	6	able	able	ADJ
ertr-840	227	7	to	to	PART
ertr-840	227	8	provide	provide	VERB
ertr-840	227	9	pertinent	pertinent	ADJ
ertr-840	227	10	inferences	inference	NOUN
ertr-840	227	11	for	for	ADP
ertr-840	227	12	the	the	DET
ertr-840	227	13	hotel	hotel	NOUN
ertr-840	227	14	industry	industry	NOUN
ertr-840	227	15	by	by	ADP
ertr-840	227	16	explaining	explain	VERB
ertr-840	227	17	the	the	DET
ertr-840	227	18	influence	influence	NOUN
ertr-840	227	19	of	of	ADP
ertr-840	227	20	both	both	CCONJ
ertr-840	227	21	positive	positive	ADJ
ertr-840	227	22	and	and	CCONJ
ertr-840	227	23	negative	negative	ADJ
ertr-840	227	24	e	e	NOUN
ertr-840	227	25	-	-	NOUN
ertr-840	227	26	reviews	review	NOUN
ertr-840	227	27	on	on	ADP
ertr-840	227	28	the	the	DET
ertr-840	227	29	consumer	consumer	NOUN
ertr-840	227	30	’s	’s	PART
ertr-840	227	31	booking	booking	NOUN
ertr-840	227	32	decisions	decision	NOUN
ertr-840	227	33	and	and	CCONJ
ertr-840	227	34	the	the	DET
ertr-840	227	35	brand	brand	NOUN
ertr-840	227	36	image	image	NOUN
ertr-840	227	37	of	of	ADP
ertr-840	227	38	the	the	DET
ertr-840	227	39	hotels	hotel	NOUN
ertr-840	227	40	.	.	PUNCT
ertr-840	228	1	it	it	PRON
ertr-840	228	2	is	be	AUX
ertr-840	228	3	evident	evident	ADJ
ertr-840	228	4	from	from	ADP
ertr-840	228	5	the	the	DET
ertr-840	228	6	results	result	NOUN
ertr-840	228	7	of	of	ADP
ertr-840	228	8	this	this	DET
ertr-840	228	9	study	study	NOUN
ertr-840	228	10	that	that	SCONJ
ertr-840	228	11	positive	positive	ADJ
ertr-840	228	12	reviews	review	NOUN
ertr-840	228	13	help	help	VERB
ertr-840	228	14	in	in	ADP
ertr-840	228	15	urging	urge	VERB
ertr-840	228	16	the	the	DET
ertr-840	228	17	booking	booking	NOUN
ertr-840	228	18	decisions	decision	NOUN
ertr-840	228	19	of	of	ADP
ertr-840	228	20	the	the	DET
ertr-840	228	21	consumers	consumer	NOUN
ertr-840	228	22	and	and	CCONJ
ertr-840	228	23	also	also	ADV
ertr-840	228	24	improve	improve	VERB
ertr-840	228	25	the	the	DET
ertr-840	228	26	brand	brand	NOUN
ertr-840	228	27	image	image	NOUN
ertr-840	228	28	of	of	ADP
ertr-840	228	29	the	the	DET
ertr-840	228	30	hotels	hotel	NOUN
ertr-840	228	31	.	.	PUNCT
ertr-840	229	1	in	in	ADP
ertr-840	229	2	contrast	contrast	NOUN
ertr-840	229	3	,	,	PUNCT
ertr-840	229	4	negative	negative	ADJ
ertr-840	229	5	e	e	NOUN
ertr-840	229	6	-	-	NOUN
ertr-840	229	7	reviews	review	NOUN
ertr-840	229	8	hinder	hinder	VERB
ertr-840	229	9	the	the	DET
ertr-840	229	10	hotels	hotel	NOUN
ertr-840	229	11	'	'	PART
ertr-840	229	12	brand	brand	NOUN
ertr-840	229	13	image	image	NOUN
ertr-840	229	14	and	and	CCONJ
ertr-840	229	15	impede	impede	VERB
ertr-840	229	16	hotel	hotel	NOUN
ertr-840	229	17	bookings	booking	NOUN
ertr-840	229	18	.	.	PUNCT
ertr-840	230	1	the	the	DET
ertr-840	230	2	top	top	ADJ
ertr-840	230	3	evolved	evolve	VERB
ertr-840	230	4	themes	theme	NOUN
ertr-840	230	5	from	from	ADP
ertr-840	230	6	this	this	DET
ertr-840	230	7	study	study	NOUN
ertr-840	230	8	(	(	PUNCT
ertr-840	230	9	i.e.	i.e.	X
ertr-840	230	10	,	,	PUNCT
ertr-840	230	11	food	food	NOUN
ertr-840	230	12	,	,	PUNCT
ertr-840	230	13	room	room	NOUN
ertr-840	230	14	,	,	PUNCT
ertr-840	230	15	hotel	hotel	NOUN
ertr-840	230	16	property	property	NOUN
ertr-840	230	17	,	,	PUNCT
ertr-840	230	18	location	location	NOUN
ertr-840	230	19	,	,	PUNCT
ertr-840	230	20	hotel	hotel	NOUN
ertr-840	230	21	connectivity	connectivity	NOUN
ertr-840	230	22	,	,	PUNCT
ertr-840	230	23	staff	staff	NOUN
ertr-840	230	24	,	,	PUNCT
ertr-840	230	25	service	service	NOUN
ertr-840	230	26	,	,	PUNCT
ertr-840	230	27	and	and	CCONJ
ertr-840	230	28	facility	facility	NOUN
ertr-840	230	29	)	)	PUNCT
ertr-840	230	30	explicitly	explicitly	ADV
ertr-840	230	31	directed	direct	VERB
ertr-840	230	32	the	the	DET
ertr-840	230	33	hoteliers	hotelier	NOUN
ertr-840	230	34	to	to	PART
ertr-840	230	35	make	make	VERB
ertr-840	230	36	better	well	ADJ
ertr-840	230	37	managerial	managerial	ADJ
ertr-840	230	38	strategies	strategy	NOUN
ertr-840	230	39	for	for	ADP
ertr-840	230	40	the	the	DET
ertr-840	230	41	hotels	hotel	NOUN
ertr-840	230	42	so	so	SCONJ
ertr-840	230	43	that	that	SCONJ
ertr-840	230	44	higher	high	ADJ
ertr-840	230	45	customer	customer	NOUN
ertr-840	230	46	satisfaction	satisfaction	NOUN
ertr-840	230	47	may	may	AUX
ertr-840	230	48	get	get	AUX
ertr-840	230	49	delivered	deliver	VERB
ertr-840	230	50	.	.	PUNCT
ertr-840	231	1	to	to	PART
ertr-840	231	2	accomplish	accomplish	VERB
ertr-840	231	3	the	the	DET
ertr-840	231	4	sustainable	sustainable	ADJ
ertr-840	231	5	economic	economic	ADJ
ertr-840	231	6	upliftment	upliftment	NOUN
ertr-840	231	7	of	of	ADP
ertr-840	231	8	the	the	DET
ertr-840	231	9	hotel	hotel	NOUN
ertr-840	231	10	industry	industry	NOUN
ertr-840	231	11	and	and	CCONJ
ertr-840	231	12	attract	attract	VERB
ertr-840	231	13	more	more	ADJ
ertr-840	231	14	tourists	tourist	NOUN
ertr-840	231	15	,	,	PUNCT
ertr-840	231	16	hotels	hotel	NOUN
ertr-840	231	17	must	must	AUX
ertr-840	231	18	focus	focus	VERB
ertr-840	231	19	on	on	ADP
ertr-840	231	20	the	the	DET
ertr-840	231	21	themes	theme	NOUN
ertr-840	231	22	mentioned	mention	VERB
ertr-840	231	23	earlier	early	ADV
ertr-840	231	24	.	.	PUNCT
ertr-840	232	1	in	in	ADP
ertr-840	232	2	this	this	DET
ertr-840	232	3	era	era	NOUN
ertr-840	232	4	of	of	ADP
ertr-840	232	5	digitalization	digitalization	NOUN
ertr-840	232	6	,	,	PUNCT
ertr-840	232	7	hotels	hotel	NOUN
ertr-840	232	8	may	may	AUX
ertr-840	232	9	strengthen	strengthen	VERB
ertr-840	232	10	their	their	PRON
ertr-840	232	11	brand	brand	NOUN
ertr-840	232	12	image	image	NOUN
ertr-840	232	13	by	by	ADP
ertr-840	232	14	developing	develop	VERB
ertr-840	232	15	positive	positive	ADJ
ertr-840	232	16	and	and	CCONJ
ertr-840	232	17	lucid	lucid	ADJ
ertr-840	232	18	communication	communication	NOUN
ertr-840	232	19	with	with	ADP
ertr-840	232	20	their	their	PRON
ertr-840	232	21	customers	customer	NOUN
ertr-840	232	22	through	through	ADP
ertr-840	232	23	e	e	NOUN
ertr-840	232	24	-	-	NOUN
ertr-840	232	25	reviews	review	NOUN
ertr-840	232	26	.	.	PUNCT
ertr-840	233	1	references	reference	NOUN
ertr-840	233	2	a.	a.	PROPN
ertr-840	233	3	anaza	anaza	PROPN
ertr-840	233	4	,	,	PUNCT
ertr-840	233	5	n.	n.	PROPN
ertr-840	233	6	and	and	CCONJ
ertr-840	233	7	rutherford	rutherford	PROPN
ertr-840	233	8	,	,	PUNCT
ertr-840	233	9	b.	b.	PROPN
ertr-840	233	10	,	,	PUNCT
ertr-840	233	11	2014	2014	NUM
ertr-840	233	12	.	.	PUNCT
ertr-840	234	1	increasing	increase	VERB
ertr-840	234	2	business	business	NOUN
ertr-840	234	3	-	-	PUNCT
ertr-840	234	4	to	to	ADP
ertr-840	234	5	-	-	PUNCT
ertr-840	234	6	business	business	NOUN
ertr-840	234	7	buyer	buyer	NOUN
ertr-840	234	8	word	word	NOUN
ertr-840	234	9	-	-	PUNCT
ertr-840	234	10	of	of	ADP
ertr-840	234	11	-	-	PUNCT
ertr-840	234	12	mouth	mouth	NOUN
ertr-840	234	13	and	and	CCONJ
ertr-840	234	14	share	share	NOUN
ertr-840	234	15	-	-	PUNCT
ertr-840	234	16	of	of	ADP
ertr-840	234	17	-	-	PUNCT
ertr-840	234	18	purchase	purchase	NOUN
ertr-840	234	19	.	.	PUNCT
ertr-840	234	20	journal	journal	NOUN
ertr-840	234	21	of	of	ADP
ertr-840	234	22	business	business	PROPN
ertr-840	234	23	&	&	CCONJ
ertr-840	234	24	industrial	industrial	ADJ
ertr-840	234	25	marketing	marketing	NOUN
ertr-840	234	26	,	,	PUNCT
ertr-840	234	27	29(5	29(5	NUM
ertr-840	234	28	)	)	PUNCT
ertr-840	234	29	,	,	PUNCT
ertr-840	234	30	pp.427	pp.427	PROPN
ertr-840	234	31	-	-	SYM
ertr-840	234	32	437	437	NUM
ertr-840	234	33	.	.	PUNCT
ertr-840	235	1	arndt	arndt	PROPN
ertr-840	235	2	,	,	PUNCT
ertr-840	235	3	j.	j.	PROPN
ertr-840	235	4	,	,	PUNCT
ertr-840	235	5	1967	1967	NUM
ertr-840	235	6	.	.	PUNCT
ertr-840	236	1	role	role	NOUN
ertr-840	236	2	of	of	ADP
ertr-840	236	3	product	product	NOUN
ertr-840	236	4	-	-	PUNCT
ertr-840	236	5	related	relate	VERB
ertr-840	236	6	conversations	conversation	NOUN
ertr-840	236	7	in	in	ADP
ertr-840	236	8	the	the	DET
ertr-840	236	9	diffusion	diffusion	NOUN
ertr-840	236	10	of	of	ADP
ertr-840	236	11	a	a	DET
ertr-840	236	12	new	new	ADJ
ertr-840	236	13	product	product	NOUN
ertr-840	236	14	.	.	PUNCT
ertr-840	237	1	journal	journal	NOUN
ertr-840	237	2	of	of	ADP
ertr-840	237	3	marketing	marketing	NOUN
ertr-840	237	4	research	research	NOUN
ertr-840	237	5	,	,	PUNCT
ertr-840	237	6	4(3	4(3	NUM
ertr-840	237	7	)	)	PUNCT
ertr-840	237	8	,	,	PUNCT
ertr-840	237	9	pp.291	pp.291	NOUN
ertr-840	237	10	-	-	PUNCT
ertr-840	237	11	295	295	NUM
ertr-840	237	12	.	.	PUNCT
ertr-840	238	1	bickart	bickart	PROPN
ertr-840	238	2	,	,	PUNCT
ertr-840	238	3	b.	b.	PROPN
ertr-840	238	4	and	and	CCONJ
ertr-840	238	5	schindler	schindler	PROPN
ertr-840	238	6	,	,	PUNCT
ertr-840	238	7	r.m	r.m	PROPN
ertr-840	238	8	.	.	PROPN
ertr-840	238	9	,	,	PUNCT
ertr-840	238	10	2001	2001	NUM
ertr-840	238	11	.	.	PUNCT
ertr-840	239	1	internet	internet	NOUN
ertr-840	239	2	forums	forum	NOUN
ertr-840	239	3	as	as	ADP
ertr-840	239	4	influential	influential	ADJ
ertr-840	239	5	sources	source	NOUN
ertr-840	239	6	of	of	ADP
ertr-840	239	7	consumer	consumer	NOUN
ertr-840	239	8	information	information	NOUN
ertr-840	239	9	.	.	PUNCT
ertr-840	240	1	journal	journal	NOUN
ertr-840	240	2	of	of	ADP
ertr-840	240	3	interactive	interactive	ADJ
ertr-840	240	4	marketing	marketing	NOUN
ertr-840	240	5	,	,	PUNCT
ertr-840	240	6	15(3	15(3	NUM
ertr-840	240	7	)	)	PUNCT
ertr-840	240	8	,	,	PUNCT
ertr-840	240	9	pp.31	pp.31	NOUN
ertr-840	240	10	-	-	PUNCT
ertr-840	240	11	40	40	NUM
ertr-840	240	12	.	.	PUNCT
ertr-840	241	1	blackshaw	blackshaw	PROPN
ertr-840	241	2	,	,	PUNCT
ertr-840	241	3	p.	p.	NOUN
ertr-840	241	4	,	,	PUNCT
ertr-840	241	5	2004	2004	NUM
ertr-840	241	6	.	.	PUNCT
ertr-840	242	1	consumer	consumer	NOUN
ertr-840	242	2	-	-	PUNCT
ertr-840	242	3	generated	generate	VERB
ertr-840	242	4	media	medium	NOUN
ertr-840	242	5	(	(	PUNCT
ertr-840	242	6	cgm	cgm	PROPN
ertr-840	242	7	)	)	PUNCT
ertr-840	242	8	101	101	NUM
ertr-840	242	9	:	:	PUNCT
ertr-840	242	10	word	word	NOUN
ertr-840	242	11	-	-	PUNCT
ertr-840	242	12	of	of	ADP
ertr-840	242	13	-	-	PUNCT
ertr-840	242	14	mouth	mouth	NOUN
ertr-840	242	15	in	in	ADP
ertr-840	242	16	the	the	DET
ertr-840	242	17	age	age	NOUN
ertr-840	242	18	of	of	ADP
ertr-840	242	19	the	the	DET
ertr-840	242	20	web	web	NOUN
ertr-840	242	21	-	-	ADJ
ertr-840	242	22	fortified	fortified	ADJ
ertr-840	242	23	consumer	consumer	NOUN
ertr-840	242	24	.	.	PUNCT
ertr-840	243	1	http://www	http://www	PROPN
ertr-840	243	2	.	.	PUNCT
ertr-840	243	3	nielsen	nielsen	PROPN
ertr-840	243	4	-	-	PUNCT
ertr-840	243	5	online	online	PROPN
ertr-840	243	6	.	.	PUNCT
ertr-840	243	7	com	com	NOUN
ertr-840	243	8	/	/	SYM
ertr-840	243	9	downloads	download	NOUN
ertr-840	243	10	/	/	SYM
ertr-840	243	11	us	we	PRON
ertr-840	243	12	/	/	SYM
ertr-840	243	13	buzz	buzz	PROPN
ertr-840	243	14	/	/	SYM
ertr-840	243	15	nbzm_wp_cgm101.pdf	nbzm_wp_cgm101.pdf	PROPN
ertr-840	243	16	.	.	PUNCT
ertr-840	244	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	245	1	e	e	X
ertr-840	245	2	-	-	NOUN
ertr-840	245	3	review	review	NOUN
ertr-840	245	4	of	of	ADP
ertr-840	245	5	tourism	tourism	NOUN
ertr-840	245	6	research	research	NOUN
ertr-840	245	7	(	(	PUNCT
ertr-840	245	8	ertr	ertr	NOUN
ertr-840	245	9	)	)	PUNCT
ertr-840	245	10	,	,	PUNCT
ertr-840	245	11	vol	vol	NOUN
ertr-840	245	12	.	.	PROPN
ertr-840	245	13	19	19	NUM
ertr-840	245	14	,	,	PUNCT
ertr-840	245	15	no	no	INTJ
ertr-840	245	16	.	.	NOUN
ertr-840	245	17	2	2	NUM
ertr-840	245	18	,	,	PUNCT
ertr-840	245	19	2022	2022	NUM
ertr-840	245	20	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	245	21	233	233	NUM
ertr-840	245	22	bonn	bonn	X
ertr-840	245	23	,	,	PUNCT
ertr-840	245	24	m.a	m.a	PROPN
ertr-840	245	25	.	.	PROPN
ertr-840	245	26	,	,	PUNCT
ertr-840	245	27	furr	furr	PROPN
ertr-840	245	28	,	,	PUNCT
ertr-840	245	29	h.l	h.l	PROPN
ertr-840	245	30	.	.	PROPN
ertr-840	245	31	and	and	CCONJ
ertr-840	245	32	susskind	susskind	PROPN
ertr-840	245	33	,	,	PUNCT
ertr-840	245	34	a.m.	a.m.	ADV
ertr-840	245	35	,	,	PUNCT
ertr-840	245	36	1999	1999	NUM
ertr-840	245	37	.	.	PUNCT
ertr-840	246	1	predicting	predict	VERB
ertr-840	246	2	a	a	DET
ertr-840	246	3	behavioral	behavioral	ADJ
ertr-840	246	4	profile	profile	NOUN
ertr-840	246	5	for	for	ADP
ertr-840	246	6	pleasure	pleasure	NOUN
ertr-840	246	7	travelers	traveler	NOUN
ertr-840	246	8	on	on	ADP
ertr-840	246	9	the	the	DET
ertr-840	246	10	basis	basis	NOUN
ertr-840	246	11	of	of	ADP
ertr-840	246	12	internet	internet	NOUN
ertr-840	246	13	use	use	NOUN
ertr-840	246	14	segmentation	segmentation	NOUN
ertr-840	246	15	.	.	PUNCT
ertr-840	247	1	journal	journal	PROPN
ertr-840	247	2	of	of	ADP
ertr-840	247	3	travel	travel	NOUN
ertr-840	247	4	research	research	NOUN
ertr-840	247	5	,	,	PUNCT
ertr-840	247	6	37(4	37(4	PROPN
ertr-840	247	7	)	)	PUNCT
ertr-840	247	8	,	,	PUNCT
ertr-840	247	9	pp.333	pp.333	PROPN
ertr-840	247	10	-	-	PUNCT
ertr-840	247	11	340	340	NUM
ertr-840	247	12	.	.	PUNCT
ertr-840	248	1	boyd	boyd	PROPN
ertr-840	248	2	,	,	PUNCT
ertr-840	248	3	d.m	d.m	PROPN
ertr-840	248	4	.	.	PROPN
ertr-840	248	5	and	and	CCONJ
ertr-840	248	6	ellison	ellison	PROPN
ertr-840	248	7	,	,	PUNCT
ertr-840	248	8	n.b	n.b	PROPN
ertr-840	248	9	.	.	PROPN
ertr-840	248	10	,	,	PUNCT
ertr-840	248	11	2007	2007	NUM
ertr-840	248	12	.	.	PUNCT
ertr-840	249	1	social	social	ADJ
ertr-840	249	2	network	network	NOUN
ertr-840	249	3	sites	site	NOUN
ertr-840	249	4	:	:	PUNCT
ertr-840	249	5	definition	definition	NOUN
ertr-840	249	6	,	,	PUNCT
ertr-840	249	7	history	history	NOUN
ertr-840	249	8	,	,	PUNCT
ertr-840	249	9	and	and	CCONJ
ertr-840	249	10	scholarship	scholarship	NOUN
ertr-840	249	11	.	.	PUNCT
ertr-840	250	1	journal	journal	PROPN
ertr-840	250	2	of	of	ADP
ertr-840	250	3	computer‐mediated	computer‐mediate	VERB
ertr-840	250	4	communication	communication	NOUN
ertr-840	250	5	,	,	PUNCT
ertr-840	250	6	13(1	13(1	NUM
ertr-840	250	7	)	)	PUNCT
ertr-840	250	8	,	,	PUNCT
ertr-840	250	9	pp.210	pp.210	NOUN
ertr-840	250	10	-	-	SYM
ertr-840	250	11	230	230	NUM
ertr-840	250	12	.	.	PUNCT
ertr-840	251	1	briggs	briggs	PROPN
ertr-840	251	2	,	,	PUNCT
ertr-840	251	3	s.	s.	PROPN
ertr-840	251	4	,	,	PUNCT
ertr-840	251	5	sutherland	sutherland	PROPN
ertr-840	251	6	,	,	PUNCT
ertr-840	251	7	j.	j.	PROPN
ertr-840	251	8	and	and	CCONJ
ertr-840	251	9	drummond	drummond	PROPN
ertr-840	251	10	,	,	PUNCT
ertr-840	251	11	s.	s.	PROPN
ertr-840	251	12	,	,	PUNCT
ertr-840	251	13	2007	2007	NUM
ertr-840	251	14	.	.	PUNCT
ertr-840	252	1	are	be	AUX
ertr-840	252	2	hotels	hotel	NOUN
ertr-840	252	3	serving	serve	VERB
ertr-840	252	4	quality	quality	NOUN
ertr-840	252	5	?	?	PUNCT
ertr-840	253	1	an	an	DET
ertr-840	253	2	exploratory	exploratory	ADJ
ertr-840	253	3	study	study	NOUN
ertr-840	253	4	of	of	ADP
ertr-840	253	5	service	service	NOUN
ertr-840	253	6	quality	quality	NOUN
ertr-840	253	7	in	in	ADP
ertr-840	253	8	the	the	DET
ertr-840	253	9	scottish	scottish	ADJ
ertr-840	253	10	hotel	hotel	NOUN
ertr-840	253	11	sector	sector	NOUN
ertr-840	253	12	.	.	PUNCT
ertr-840	254	1	tourism	tourism	NOUN
ertr-840	254	2	management	management	NOUN
ertr-840	254	3	,	,	PUNCT
ertr-840	254	4	28(4	28(4	NUM
ertr-840	254	5	)	)	PUNCT
ertr-840	254	6	,	,	PUNCT
ertr-840	254	7	pp.10061019	pp.10061019	PROPN
ertr-840	254	8	.	.	PUNCT
ertr-840	254	9	brown	brown	PROPN
ertr-840	254	10	,	,	PUNCT
ertr-840	254	11	and	and	CCONJ
ertr-840	254	12	m.	m.	NOUN
ertr-840	254	13	chandrashekaren	chandrashekaren	NOUN
ertr-840	254	14	.	.	PUNCT
ertr-840	255	1	1998	1998	NUM
ertr-840	255	2	.	.	PUNCT
ertr-840	256	1	customer	customer	NOUN
ertr-840	256	2	evaluations	evaluation	NOUN
ertr-840	256	3	of	of	ADP
ertr-840	256	4	service	service	NOUN
ertr-840	256	5	complaint	complaint	NOUN
ertr-840	256	6	experiences	experience	NOUN
ertr-840	256	7	:	:	PUNCT
ertr-840	256	8	implications	implication	NOUN
ertr-840	256	9	for	for	ADP
ertr-840	256	10	relationship	relationship	NOUN
ertr-840	256	11	marketing	marketing	NOUN
ertr-840	256	12	.	.	PUNCT
ertr-840	257	1	journal	journal	NOUN
ertr-840	257	2	of	of	ADP
ertr-840	257	3	marketing	marketing	NOUN
ertr-840	257	4	62	62	NUM
ertr-840	257	5	(	(	PUNCT
ertr-840	257	6	2	2	NUM
ertr-840	257	7	):	):	PUNCT
ertr-840	257	8	60	60	NUM
ertr-840	257	9	-	-	SYM
ertr-840	257	10	76	76	NUM
ertr-840	257	11	.	.	PUNCT
ertr-840	258	1	buhalis	buhalis	PROPN
ertr-840	258	2	,	,	PUNCT
ertr-840	258	3	d.	d.	PROPN
ertr-840	258	4	and	and	CCONJ
ertr-840	258	5	law	law	PROPN
ertr-840	258	6	,	,	PUNCT
ertr-840	258	7	r.	r.	PROPN
ertr-840	258	8	,	,	PUNCT
ertr-840	258	9	2008	2008	NUM
ertr-840	258	10	.	.	PUNCT
ertr-840	259	1	progress	progress	NOUN
ertr-840	259	2	in	in	ADP
ertr-840	259	3	information	information	NOUN
ertr-840	259	4	technology	technology	NOUN
ertr-840	259	5	and	and	CCONJ
ertr-840	259	6	tourism	tourism	NOUN
ertr-840	259	7	management	management	NOUN
ertr-840	259	8	:	:	PUNCT
ertr-840	259	9	20	20	NUM
ertr-840	259	10	years	year	NOUN
ertr-840	259	11	on	on	ADP
ertr-840	259	12	and	and	CCONJ
ertr-840	259	13	10	10	NUM
ertr-840	259	14	years	year	NOUN
ertr-840	259	15	after	after	ADP
ertr-840	259	16	the	the	DET
ertr-840	259	17	internet	internet	NOUN
ertr-840	259	18	—	—	PUNCT
ertr-840	259	19	the	the	DET
ertr-840	259	20	state	state	NOUN
ertr-840	259	21	of	of	ADP
ertr-840	259	22	etourism	etourism	NOUN
ertr-840	259	23	research	research	NOUN
ertr-840	259	24	.	.	PUNCT
ertr-840	260	1	tourism	tourism	NOUN
ertr-840	260	2	management	management	NOUN
ertr-840	260	3	,	,	PUNCT
ertr-840	260	4	29(4	29(4	NOUN
ertr-840	260	5	)	)	PUNCT
ertr-840	260	6	,	,	PUNCT
ertr-840	260	7	pp.609	pp.609	NOUN
ertr-840	260	8	-	-	PUNCT
ertr-840	260	9	623	623	NUM
ertr-840	260	10	.	.	PUNCT
ertr-840	261	1	bujisic	bujisic	ADJ
ertr-840	261	2	,	,	PUNCT
ertr-840	261	3	m.	m.	NOUN
ertr-840	261	4	,	,	PUNCT
ertr-840	261	5	bogicevic	bogicevic	ADJ
ertr-840	261	6	,	,	PUNCT
ertr-840	261	7	v.	v.	PROPN
ertr-840	261	8	,	,	PUNCT
ertr-840	261	9	parsa	parsa	PROPN
ertr-840	261	10	,	,	PUNCT
ertr-840	261	11	h.g	h.g	PROPN
ertr-840	261	12	.	.	PROPN
ertr-840	261	13	,	,	PUNCT
ertr-840	261	14	jovanovic	jovanovic	PROPN
ertr-840	261	15	,	,	PUNCT
ertr-840	261	16	v.	v.	PROPN
ertr-840	261	17	and	and	CCONJ
ertr-840	261	18	sukhu	sukhu	PROPN
ertr-840	261	19	,	,	PUNCT
ertr-840	261	20	a.	a.	NOUN
ertr-840	261	21	,	,	PUNCT
ertr-840	261	22	2019	2019	NUM
ertr-840	261	23	.	.	PUNCT
ertr-840	262	1	it	it	PRON
ertr-840	262	2	’s	’s	AUX
ertr-840	262	3	raining	rain	VERB
ertr-840	262	4	complaints	complaint	NOUN
ertr-840	262	5	!	!	PUNCT
ertr-840	263	1	how	how	SCONJ
ertr-840	263	2	weather	weather	NOUN
ertr-840	263	3	factors	factor	NOUN
ertr-840	263	4	drive	drive	VERB
ertr-840	263	5	consumer	consumer	NOUN
ertr-840	263	6	comments	comment	NOUN
ertr-840	263	7	and	and	CCONJ
ertr-840	263	8	word	word	NOUN
ertr-840	263	9	-	-	PUNCT
ertr-840	263	10	of	of	ADP
ertr-840	263	11	-	-	PUNCT
ertr-840	263	12	mouth	mouth	NOUN
ertr-840	263	13	.	.	PUNCT
ertr-840	264	1	journal	journal	PROPN
ertr-840	264	2	of	of	ADP
ertr-840	264	3	hospitality	hospitality	PROPN
ertr-840	264	4	&	&	CCONJ
ertr-840	264	5	tourism	tourism	NOUN
ertr-840	264	6	research	research	NOUN
ertr-840	264	7	,	,	PUNCT
ertr-840	264	8	43(5	43(5	NUM
ertr-840	264	9	)	)	PUNCT
ertr-840	264	10	,	,	PUNCT
ertr-840	264	11	pp.656	pp.656	PROPN
ertr-840	264	12	-	-	PUNCT
ertr-840	264	13	681	681	NUM
ertr-840	264	14	.	.	PUNCT
ertr-840	265	1	carroll	carroll	PROPN
ertr-840	265	2	,	,	PUNCT
ertr-840	265	3	j.m	j.m	PROPN
ertr-840	265	4	.	.	PROPN
ertr-840	265	5	and	and	CCONJ
ertr-840	265	6	rosson	rosson	PROPN
ertr-840	265	7	,	,	PUNCT
ertr-840	265	8	m.b	m.b	PROPN
ertr-840	265	9	.	.	PROPN
ertr-840	265	10	,	,	PUNCT
ertr-840	265	11	2003	2003	NUM
ertr-840	265	12	.	.	PUNCT
ertr-840	266	1	a	a	DET
ertr-840	266	2	trajectory	trajectory	NOUN
ertr-840	266	3	for	for	ADP
ertr-840	266	4	community	community	NOUN
ertr-840	266	5	networks	network	NOUN
ertr-840	266	6	special	special	ADJ
ertr-840	266	7	issue	issue	NOUN
ertr-840	266	8	:	:	PUNCT
ertr-840	266	9	icts	ict	NOUN
ertr-840	266	10	and	and	CCONJ
ertr-840	266	11	community	community	NOUN
ertr-840	266	12	networking	networking	NOUN
ertr-840	266	13	.	.	PUNCT
ertr-840	267	1	the	the	DET
ertr-840	267	2	information	information	NOUN
ertr-840	267	3	society	society	NOUN
ertr-840	267	4	,	,	PUNCT
ertr-840	267	5	19(5	19(5	NUM
ertr-840	267	6	)	)	PUNCT
ertr-840	267	7	,	,	PUNCT
ertr-840	267	8	pp.381	pp.381	PROPN
ertr-840	267	9	-	-	PUNCT
ertr-840	267	10	393	393	NUM
ertr-840	267	11	.	.	PUNCT
ertr-840	268	1	charo	charo	PROPN
ertr-840	268	2	,	,	PUNCT
ertr-840	268	3	n.	n.	NOUN
ertr-840	268	4	,	,	PUNCT
ertr-840	268	5	sharma	sharma	PROPN
ertr-840	268	6	,	,	PUNCT
ertr-840	268	7	p.	p.	NOUN
ertr-840	268	8	,	,	PUNCT
ertr-840	268	9	shaikh	shaikh	PROPN
ertr-840	268	10	,	,	PUNCT
ertr-840	268	11	s.	s.	PROPN
ertr-840	268	12	,	,	PUNCT
ertr-840	268	13	haseeb	haseeb	PROPN
ertr-840	268	14	,	,	PUNCT
ertr-840	268	15	a.	a.	NOUN
ertr-840	268	16	and	and	CCONJ
ertr-840	268	17	sufya	sufya	PROPN
ertr-840	268	18	,	,	PUNCT
ertr-840	268	19	m.z	m.z	PROPN
ertr-840	268	20	.	.	PROPN
ertr-840	268	21	,	,	PUNCT
ertr-840	268	22	2015	2015	NUM
ertr-840	268	23	.	.	PUNCT
ertr-840	269	1	determining	determine	VERB
ertr-840	269	2	the	the	DET
ertr-840	269	3	impact	impact	NOUN
ertr-840	269	4	of	of	ADP
ertr-840	269	5	ewom	ewom	NOUN
ertr-840	269	6	on	on	ADP
ertr-840	269	7	brand	brand	NOUN
ertr-840	269	8	image	image	NOUN
ertr-840	269	9	and	and	CCONJ
ertr-840	269	10	purchase	purchase	NOUN
ertr-840	269	11	intention	intention	NOUN
ertr-840	269	12	through	through	ADP
ertr-840	269	13	adoption	adoption	NOUN
ertr-840	269	14	of	of	ADP
ertr-840	269	15	online	online	ADJ
ertr-840	269	16	opinions	opinion	NOUN
ertr-840	269	17	.	.	PUNCT
ertr-840	270	1	international	international	ADJ
ertr-840	270	2	journal	journal	PROPN
ertr-840	270	3	of	of	ADP
ertr-840	270	4	humanities	humanity	NOUN
ertr-840	270	5	and	and	CCONJ
ertr-840	270	6	management	management	NOUN
ertr-840	270	7	sciences	science	NOUN
ertr-840	270	8	,	,	PUNCT
ertr-840	270	9	3(1	3(1	NUM
ertr-840	270	10	)	)	PUNCT
ertr-840	270	11	,	,	PUNCT
ertr-840	270	12	pp.41	pp.41	PROPN
ertr-840	270	13	-	-	PUNCT
ertr-840	270	14	46	46	NUM
ertr-840	270	15	.	.	PUNCT
ertr-840	271	1	cheung	cheung	PROPN
ertr-840	271	2	,	,	PUNCT
ertr-840	271	3	c.m	c.m	PROPN
ertr-840	271	4	.	.	PROPN
ertr-840	271	5	and	and	CCONJ
ertr-840	271	6	thadani	thadani	PROPN
ertr-840	271	7	,	,	PUNCT
ertr-840	271	8	d.r	d.r	PROPN
ertr-840	271	9	.	.	PROPN
ertr-840	271	10	,	,	PUNCT
ertr-840	271	11	2012	2012	NUM
ertr-840	271	12	.	.	PUNCT
ertr-840	272	1	the	the	DET
ertr-840	272	2	impact	impact	NOUN
ertr-840	272	3	of	of	ADP
ertr-840	272	4	electronic	electronic	ADJ
ertr-840	272	5	word	word	NOUN
ertr-840	272	6	-	-	PUNCT
ertr-840	272	7	of	of	ADP
ertr-840	272	8	-	-	PUNCT
ertr-840	272	9	mouth	mouth	NOUN
ertr-840	272	10	communication	communication	NOUN
ertr-840	272	11	:	:	PUNCT
ertr-840	272	12	a	a	DET
ertr-840	272	13	literature	literature	NOUN
ertr-840	272	14	analysis	analysis	NOUN
ertr-840	272	15	and	and	CCONJ
ertr-840	272	16	integrative	integrative	ADJ
ertr-840	272	17	model	model	NOUN
ertr-840	272	18	.	.	PUNCT
ertr-840	273	1	decision	decision	NOUN
ertr-840	273	2	support	support	NOUN
ertr-840	273	3	systems	system	NOUN
ertr-840	273	4	,	,	PUNCT
ertr-840	273	5	54(1	54(1	NUM
ertr-840	273	6	)	)	PUNCT
ertr-840	273	7	,	,	PUNCT
ertr-840	273	8	pp.461	pp.461	NOUN
ertr-840	273	9	-	-	X
ertr-840	273	10	470	470	NUM
ertr-840	273	11	.	.	PUNCT
ertr-840	274	1	chevalier	chevalier	NOUN
ertr-840	274	2	,	,	PUNCT
ertr-840	274	3	j.a	j.a	PROPN
ertr-840	274	4	.	.	PROPN
ertr-840	274	5	and	and	CCONJ
ertr-840	274	6	mayzlin	mayzlin	PROPN
ertr-840	274	7	,	,	PUNCT
ertr-840	274	8	d.	d.	PROPN
ertr-840	274	9	,	,	PUNCT
ertr-840	274	10	2006	2006	NUM
ertr-840	274	11	.	.	PUNCT
ertr-840	275	1	the	the	DET
ertr-840	275	2	effect	effect	NOUN
ertr-840	275	3	of	of	ADP
ertr-840	275	4	word	word	NOUN
ertr-840	275	5	of	of	ADP
ertr-840	275	6	mouth	mouth	NOUN
ertr-840	275	7	on	on	ADP
ertr-840	275	8	sales	sale	NOUN
ertr-840	275	9	:	:	PUNCT
ertr-840	275	10	online	online	ADJ
ertr-840	275	11	book	book	NOUN
ertr-840	275	12	reviews	review	NOUN
ertr-840	275	13	.	.	PUNCT
ertr-840	276	1	journal	journal	NOUN
ertr-840	276	2	of	of	ADP
ertr-840	276	3	marketing	marketing	NOUN
ertr-840	276	4	research	research	NOUN
ertr-840	276	5	,	,	PUNCT
ertr-840	276	6	43(3	43(3	NUM
ertr-840	276	7	)	)	PUNCT
ertr-840	276	8	,	,	PUNCT
ertr-840	276	9	pp.345	pp.345	PROPN
ertr-840	276	10	-	-	PUNCT
ertr-840	276	11	354	354	NUM
ertr-840	276	12	.	.	PUNCT
ertr-840	277	1	chipkin	chipkin	PROPN
ertr-840	277	2	,	,	PUNCT
ertr-840	277	3	h.	h.	PROPN
ertr-840	277	4	,	,	PUNCT
ertr-840	277	5	2012	2012	NUM
ertr-840	277	6	.	.	PUNCT
ertr-840	278	1	consumer	consumer	NOUN
ertr-840	278	2	trends	trend	NOUN
ertr-840	278	3	2012	2012	NUM
ertr-840	278	4	:	:	PUNCT
ertr-840	278	5	review	review	VERB
ertr-840	278	6	websites	website	NOUN
ertr-840	278	7	.	.	PUNCT
ertr-840	279	1	travel	travel	VERB
ertr-840	279	2	weekly	weekly	ADV
ertr-840	279	3	.	.	PUNCT
ertr-840	280	1	retrieved	retrieve	VERB
ertr-840	280	2	april	april	PROPN
ertr-840	280	3	13	13	NUM
ertr-840	280	4	,	,	PUNCT
ertr-840	280	5	2015	2015	NUM
ertr-840	280	6	from	from	ADP
ertr-840	280	7	http://www.travelweekly.com/travel-news/onlinetravel/consumer-trends2012-review-websites	http://www.travelweekly.com/travel-news/onlinetravel/consumer-trends2012-review-website	NOUN
ertr-840	280	8	.	.	PUNCT
ertr-840	281	1	dellarocas	dellarocas	PROPN
ertr-840	281	2	,	,	PUNCT
ertr-840	281	3	c.	c.	PROPN
ertr-840	281	4	,	,	PUNCT
ertr-840	281	5	2003	2003	NUM
ertr-840	281	6	.	.	PUNCT
ertr-840	282	1	the	the	DET
ertr-840	282	2	digitization	digitization	NOUN
ertr-840	282	3	of	of	ADP
ertr-840	282	4	word	word	NOUN
ertr-840	282	5	of	of	ADP
ertr-840	282	6	mouth	mouth	NOUN
ertr-840	282	7	:	:	PUNCT
ertr-840	282	8	promise	promise	NOUN
ertr-840	282	9	and	and	CCONJ
ertr-840	282	10	challenges	challenge	NOUN
ertr-840	282	11	of	of	ADP
ertr-840	282	12	online	online	ADJ
ertr-840	282	13	feedback	feedback	NOUN
ertr-840	282	14	mechanisms	mechanism	NOUN
ertr-840	282	15	.	.	PUNCT
ertr-840	283	1	management	management	NOUN
ertr-840	283	2	science	science	NOUN
ertr-840	283	3	,	,	PUNCT
ertr-840	283	4	49(10	49(10	PROPN
ertr-840	283	5	)	)	PUNCT
ertr-840	283	6	,	,	PUNCT
ertr-840	283	7	pp.1407	pp.1407	PROPN
ertr-840	283	8	-	-	PUNCT
ertr-840	283	9	1424	1424	NUM
ertr-840	283	10	.	.	PUNCT
ertr-840	284	1	ellis	ellis	PROPN
ertr-840	284	2	-	-	PUNCT
ertr-840	284	3	green	green	PROPN
ertr-840	284	4	,	,	PUNCT
ertr-840	284	5	c.	c.	NOUN
ertr-840	284	6	,	,	PUNCT
ertr-840	284	7	2007	2007	NUM
ertr-840	284	8	.	.	PUNCT
ertr-840	285	1	the	the	DET
ertr-840	285	2	travel	travel	NOUN
ertr-840	285	3	marketer	marketer	NOUN
ertr-840	285	4	’s	’s	PART
ertr-840	285	5	guide	guide	NOUN
ertr-840	285	6	to	to	ADP
ertr-840	285	7	social	social	ADJ
ertr-840	285	8	media	medium	NOUN
ertr-840	285	9	and	and	CCONJ
ertr-840	285	10	social	social	ADJ
ertr-840	285	11	networking	networking	NOUN
ertr-840	285	12	.	.	PUNCT
ertr-840	286	1	hotel	hotel	NOUN
ertr-840	286	2	sales	sale	NOUN
ertr-840	286	3	and	and	CCONJ
ertr-840	286	4	marketing	marketing	NOUN
ertr-840	286	5	association	association	NOUN
ertr-840	286	6	international	international	PROPN
ertr-840	286	7	,	,	PUNCT
ertr-840	286	8	mclean	mclean	PROPN
ertr-840	286	9	,	,	PUNCT
ertr-840	286	10	va	va	PROPN
ertr-840	286	11	.	.	PROPN
ertr-840	286	12	ford	ford	PROPN
ertr-840	286	13	,	,	PUNCT
ertr-840	286	14	r.c	r.c	PROPN
ertr-840	286	15	.	.	PROPN
ertr-840	286	16	and	and	CCONJ
ertr-840	286	17	bach	bach	PROPN
ertr-840	286	18	,	,	PUNCT
ertr-840	286	19	s.a	s.a	PROPN
ertr-840	286	20	.	.	PROPN
ertr-840	286	21	,	,	PUNCT
ertr-840	286	22	1997	1997	NUM
ertr-840	286	23	.	.	PUNCT
ertr-840	287	1	measuring	measure	VERB
ertr-840	287	2	hotel	hotel	NOUN
ertr-840	287	3	service	service	NOUN
ertr-840	287	4	quality	quality	NOUN
ertr-840	287	5	:	:	PUNCT
ertr-840	287	6	tools	tool	NOUN
ertr-840	287	7	for	for	ADP
ertr-840	287	8	gaining	gain	VERB
ertr-840	287	9	the	the	DET
ertr-840	287	10	competitive	competitive	ADJ
ertr-840	287	11	edge	edge	NOUN
ertr-840	287	12	.	.	PUNCT
ertr-840	288	1	hospitality	hospitality	PROPN
ertr-840	288	2	review	review	PROPN
ertr-840	288	3	,	,	PUNCT
ertr-840	288	4	15(1	15(1	NUM
ertr-840	288	5	)	)	PUNCT
ertr-840	288	6	,	,	PUNCT
ertr-840	288	7	p.8	p.8	X
ertr-840	288	8	.	.	PUNCT
ertr-840	289	1	forrester	forrester	PROPN
ertr-840	289	2	research	research	PROPN
ertr-840	289	3	,	,	PUNCT
ertr-840	289	4	2006a	2006a	NUM
ertr-840	289	5	.	.	PUNCT
ertr-840	290	1	teleconference	teleconference	NOUN
ertr-840	290	2	:	:	PUNCT
ertr-840	290	3	tapping	tap	VERB
ertr-840	290	4	the	the	DET
ertr-840	290	5	power	power	NOUN
ertr-840	290	6	of	of	ADP
ertr-840	290	7	user	user	NOUN
ertr-840	290	8	-	-	PUNCT
ertr-840	290	9	generated	generate	VERB
ertr-840	290	10	content	content	NOUN
ertr-840	290	11	.	.	PUNCT
ertr-840	291	1	accessed	access	VERB
ertr-840	291	2	online	online	ADV
ertr-840	291	3	(	(	PUNCT
ertr-840	291	4	december	december	PROPN
ertr-840	291	5	13	13	NUM
ertr-840	291	6	,	,	PUNCT
ertr-840	291	7	2006	2006	NUM
ertr-840	291	8	)	)	PUNCT
ertr-840	291	9	at	at	ADP
ertr-840	291	10	http://www.forrester.com	http://www.forrester.com	X
ertr-840	291	11	.	.	PUNCT
ertr-840	292	1	gretzel	gretzel	ADJ
ertr-840	292	2	,	,	PUNCT
ertr-840	292	3	u.	u.	PROPN
ertr-840	292	4	,	,	PUNCT
ertr-840	292	5	&	&	CCONJ
ertr-840	292	6	yoo	yoo	PROPN
ertr-840	292	7	,	,	PUNCT
ertr-840	292	8	k.	k.	PROPN
ertr-840	292	9	h.	h.	PROPN
ertr-840	292	10	,	,	PUNCT
ertr-840	292	11	2008	2008	NUM
ertr-840	292	12	.	.	PUNCT
ertr-840	293	1	use	use	NOUN
ertr-840	293	2	and	and	CCONJ
ertr-840	293	3	impact	impact	NOUN
ertr-840	293	4	of	of	ADP
ertr-840	293	5	online	online	ADJ
ertr-840	293	6	travel	travel	NOUN
ertr-840	293	7	reviews.in	reviews.in	NUM
ertr-840	293	8	p.	p.	NOUN
ertr-840	293	9	o’connor	o’connor	ADV
ertr-840	293	10	,	,	PUNCT
ertr-840	293	11	w.	w.	PROPN
ertr-840	293	12	höpken	höpken	PROPN
ertr-840	293	13	,	,	PUNCT
ertr-840	293	14	&	&	CCONJ
ertr-840	293	15	u.	u.	PROPN
ertr-840	293	16	gretzel	gretzel	PROPN
ertr-840	293	17	(	(	PUNCT
ertr-840	293	18	eds	ed	NOUN
ertr-840	293	19	.	.	PUNCT
ertr-840	293	20	)	)	PUNCT
ertr-840	293	21	,	,	PUNCT
ertr-840	293	22	information	information	NOUN
ertr-840	293	23	and	and	CCONJ
ertr-840	293	24	communication	communication	NOUN
ertr-840	293	25	technologies	technology	NOUN
ertr-840	293	26	in	in	ADP
ertr-840	293	27	tourism	tourism	NOUN
ertr-840	293	28	2008	2008	NUM
ertr-840	293	29	(	(	PUNCT
ertr-840	293	30	pp	pp	ADJ
ertr-840	293	31	.	.	PUNCT
ertr-840	293	32	35–46	35–46	NUM
ertr-840	293	33	)	)	PUNCT
ertr-840	293	34	.	.	PUNCT
ertr-840	294	1	new	new	PROPN
ertr-840	294	2	york	york	PROPN
ertr-840	294	3	:	:	PUNCT
ertr-840	294	4	springer	springer	NOUN
ertr-840	294	5	.	.	PUNCT
ertr-840	295	1	gretzel	gretzel	PROPN
ertr-840	295	2	,	,	PUNCT
ertr-840	295	3	u.	u.	PROPN
ertr-840	295	4	,	,	PUNCT
ertr-840	295	5	2006	2006	NUM
ertr-840	295	6	.	.	PUNCT
ertr-840	296	1	consumer	consumer	NOUN
ertr-840	296	2	generated	generate	VERB
ertr-840	296	3	content	content	NOUN
ertr-840	296	4	–	–	PUNCT
ertr-840	296	5	trends	trend	NOUN
ertr-840	296	6	and	and	CCONJ
ertr-840	296	7	implications	implication	NOUN
ertr-840	296	8	for	for	ADP
ertr-840	296	9	branding	branding	NOUN
ertr-840	296	10	.	.	PUNCT
ertr-840	297	1	e	e	X
ertr-840	297	2	-review	-review	NOUN
ertr-840	297	3	of	of	ADP
ertr-840	297	4	tourism	tourism	NOUN
ertr-840	297	5	research	research	NOUN
ertr-840	297	6	,	,	PUNCT
ertr-840	297	7	4(3	4(3	NUM
ertr-840	297	8	)	)	PUNCT
ertr-840	297	9	,	,	PUNCT
ertr-840	297	10	pp.9	pp.9	NOUN
ertr-840	297	11	-	-	SYM
ertr-840	297	12	11	11	NUM
ertr-840	297	13	.	.	PUNCT
ertr-840	298	1	grewal	grewal	PROPN
ertr-840	298	2	,	,	PUNCT
ertr-840	298	3	r.	r.	PROPN
ertr-840	298	4	,	,	PUNCT
ertr-840	298	5	cline	cline	PROPN
ertr-840	298	6	,	,	PUNCT
ertr-840	298	7	t.w	t.w	PROPN
ertr-840	298	8	.	.	PROPN
ertr-840	298	9	and	and	CCONJ
ertr-840	298	10	davies	davy	NOUN
ertr-840	298	11	,	,	PUNCT
ertr-840	298	12	a.	a.	NOUN
ertr-840	298	13	,	,	PUNCT
ertr-840	298	14	2003	2003	NUM
ertr-840	298	15	.	.	PUNCT
ertr-840	299	1	early‐entrant	early‐entrant	NOUN
ertr-840	299	2	advantage	advantage	NOUN
ertr-840	299	3	,	,	PUNCT
ertr-840	299	4	word‐of‐mouth	word‐of‐mouth	PROPN
ertr-840	299	5	communication	communication	NOUN
ertr-840	299	6	,	,	PUNCT
ertr-840	299	7	brand	brand	NOUN
ertr-840	299	8	similarity	similarity	NOUN
ertr-840	299	9	,	,	PUNCT
ertr-840	299	10	and	and	CCONJ
ertr-840	299	11	the	the	DET
ertr-840	299	12	consumer	consumer	NOUN
ertr-840	299	13	decision‐making	decision‐making	NOUN
ertr-840	299	14	process	process	NOUN
ertr-840	299	15	.	.	PUNCT
ertr-840	300	1	journal	journal	NOUN
ertr-840	300	2	of	of	ADP
ertr-840	300	3	consumer	consumer	NOUN
ertr-840	300	4	psychology	psychology	NOUN
ertr-840	300	5	,	,	PUNCT
ertr-840	300	6	13(3	13(3	NUM
ertr-840	300	7	)	)	PUNCT
ertr-840	300	8	,	,	PUNCT
ertr-840	300	9	pp.187	pp.187	PROPN
ertr-840	300	10	-	-	PUNCT
ertr-840	300	11	197	197	NUM
ertr-840	300	12	.	.	PUNCT
ertr-840	301	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	301	2	e	e	NOUN
ertr-840	301	3	-	-	NOUN
ertr-840	301	4	review	review	NOUN
ertr-840	301	5	of	of	ADP
ertr-840	301	6	tourism	tourism	NOUN
ertr-840	301	7	research	research	NOUN
ertr-840	301	8	(	(	PUNCT
ertr-840	301	9	ertr	ertr	NOUN
ertr-840	301	10	)	)	PUNCT
ertr-840	301	11	,	,	PUNCT
ertr-840	301	12	vol	vol	NOUN
ertr-840	301	13	.	.	PROPN
ertr-840	301	14	19	19	NUM
ertr-840	301	15	,	,	PUNCT
ertr-840	301	16	no	no	INTJ
ertr-840	301	17	.	.	NOUN
ertr-840	301	18	2	2	NUM
ertr-840	301	19	,	,	PUNCT
ertr-840	301	20	2022	2022	NUM
ertr-840	301	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	301	22	234	234	NUM
ertr-840	301	23	gupta	gupta	NOUN
ertr-840	301	24	,	,	PUNCT
ertr-840	301	25	s.	s.	PROPN
ertr-840	301	26	and	and	CCONJ
ertr-840	301	27	kim	kim	PROPN
ertr-840	301	28	,	,	PUNCT
ertr-840	301	29	h.w	h.w	PROPN
ertr-840	301	30	.	.	PROPN
ertr-840	301	31	,	,	PUNCT
ertr-840	301	32	2004	2004	NUM
ertr-840	301	33	,	,	PUNCT
ertr-840	301	34	august	august	PROPN
ertr-840	301	35	.	.	PUNCT
ertr-840	302	1	virtual	virtual	ADJ
ertr-840	302	2	community	community	NOUN
ertr-840	302	3	:	:	PUNCT
ertr-840	302	4	concepts	concept	NOUN
ertr-840	302	5	,	,	PUNCT
ertr-840	302	6	implications	implication	NOUN
ertr-840	302	7	,	,	PUNCT
ertr-840	302	8	and	and	CCONJ
ertr-840	302	9	future	future	ADJ
ertr-840	302	10	research	research	NOUN
ertr-840	302	11	directions	direction	NOUN
ertr-840	302	12	.	.	PUNCT
ertr-840	303	1	in	in	ADP
ertr-840	303	2	proceedings	proceeding	NOUN
ertr-840	303	3	of	of	ADP
ertr-840	303	4	the	the	DET
ertr-840	303	5	tenth	tenth	ADJ
ertr-840	303	6	americas	americas	PROPN
ertr-840	303	7	conference	conference	NOUN
ertr-840	303	8	on	on	ADP
ertr-840	303	9	information	information	NOUN
ertr-840	303	10	systems	system	NOUN
ertr-840	303	11	(	(	PUNCT
ertr-840	303	12	vol	vol	NOUN
ertr-840	303	13	.	.	PROPN
ertr-840	303	14	10	10	NUM
ertr-840	303	15	,	,	PUNCT
ertr-840	303	16	pp	pp	ADJ
ertr-840	303	17	.	.	PUNCT
ertr-840	303	18	2679	2679	NUM
ertr-840	303	19	-	-	SYM
ertr-840	303	20	87	87	NUM
ertr-840	303	21	)	)	PUNCT
ertr-840	303	22	.	.	PUNCT
ertr-840	304	1	harwood	harwood	PROPN
ertr-840	304	2	,	,	PUNCT
ertr-840	304	3	s.	s.	PROPN
ertr-840	304	4	,	,	PUNCT
ertr-840	304	5	2007	2007	NUM
ertr-840	304	6	.	.	PUNCT
ertr-840	305	1	travellers	traveller	NOUN
ertr-840	305	2	trust	trust	VERB
ertr-840	305	3	user	user	NOUN
ertr-840	305	4	reviews	review	NOUN
ertr-840	305	5	over	over	ADP
ertr-840	305	6	travel	travel	NOUN
ertr-840	305	7	agent	agent	NOUN
ertr-840	305	8	content	content	NOUN
ertr-840	305	9	.	.	PUNCT
ertr-840	306	1	revolution	revolution	PROPN
ertr-840	306	2	u.k	u.k	PROPN
ertr-840	306	3	.	.	PROPN
ertr-840	306	4	,	,	PUNCT
ertr-840	306	5	1	1	X
ertr-840	306	6	.	.	X
ertr-840	307	1	hennig	hennig	PROPN
ertr-840	307	2	-	-	PUNCT
ertr-840	307	3	thurau	thurau	ADJ
ertr-840	307	4	,	,	PUNCT
ertr-840	307	5	t.	t.	PROPN
ertr-840	307	6	,	,	PUNCT
ertr-840	307	7	gwinner	gwinner	NOUN
ertr-840	307	8	,	,	PUNCT
ertr-840	307	9	k.p	k.p	PROPN
ertr-840	307	10	.	.	PROPN
ertr-840	307	11	,	,	PUNCT
ertr-840	307	12	walsh	walsh	PROPN
ertr-840	307	13	,	,	PUNCT
ertr-840	307	14	g.	g.	PROPN
ertr-840	307	15	and	and	CCONJ
ertr-840	307	16	gremler	gremler	NOUN
ertr-840	307	17	,	,	PUNCT
ertr-840	307	18	d.d	d.d	PROPN
ertr-840	307	19	.	.	PROPN
ertr-840	307	20	,	,	PUNCT
ertr-840	307	21	2004	2004	NUM
ertr-840	307	22	.	.	PUNCT
ertr-840	308	1	electronic	electronic	ADJ
ertr-840	308	2	word	word	NOUN
ertr-840	308	3	-	-	PUNCT
ertr-840	308	4	of	of	ADP
ertr-840	308	5	-	-	PUNCT
ertr-840	308	6	mouth	mouth	NOUN
ertr-840	308	7	via	via	ADP
ertr-840	308	8	consumer	consumer	NOUN
ertr-840	308	9	-	-	PUNCT
ertr-840	308	10	opinion	opinion	NOUN
ertr-840	308	11	platforms	platform	NOUN
ertr-840	308	12	:	:	PUNCT
ertr-840	308	13	what	what	PRON
ertr-840	308	14	motivates	motivate	VERB
ertr-840	308	15	consumers	consumer	NOUN
ertr-840	308	16	to	to	PART
ertr-840	308	17	articulate	articulate	VERB
ertr-840	308	18	themselves	themselves	PRON
ertr-840	308	19	on	on	ADP
ertr-840	308	20	the	the	DET
ertr-840	308	21	internet	internet	NOUN
ertr-840	308	22	?	?	PUNCT
ertr-840	309	1	journal	journal	NOUN
ertr-840	309	2	of	of	ADP
ertr-840	309	3	interactive	interactive	ADJ
ertr-840	309	4	marketing	marketing	NOUN
ertr-840	309	5	,	,	PUNCT
ertr-840	309	6	18(1	18(1	NOUN
ertr-840	309	7	)	)	PUNCT
ertr-840	309	8	,	,	PUNCT
ertr-840	309	9	pp.38	pp.38	NOUN
ertr-840	309	10	-	-	PUNCT
ertr-840	309	11	52	52	NUM
ertr-840	309	12	.	.	PUNCT
ertr-840	310	1	hong	hong	PROPN
ertr-840	310	2	,	,	PUNCT
ertr-840	310	3	t.	t.	PROPN
ertr-840	310	4	2006	2006	NUM
ertr-840	310	5	.	.	PUNCT
ertr-840	311	1	the	the	DET
ertr-840	311	2	influence	influence	NOUN
ertr-840	311	3	of	of	ADP
ertr-840	311	4	structural	structural	ADJ
ertr-840	311	5	and	and	CCONJ
ertr-840	311	6	message	message	NOUN
ertr-840	311	7	features	feature	VERB
ertr-840	311	8	on	on	ADP
ertr-840	311	9	web	web	NOUN
ertr-840	311	10	site	site	NOUN
ertr-840	311	11	credibility	credibility	NOUN
ertr-840	311	12	.	.	PUNCT
ertr-840	312	1	journal	journal	NOUN
ertr-840	312	2	of	of	ADP
ertr-840	312	3	the	the	DET
ertr-840	312	4	american	american	ADJ
ertr-840	312	5	society	society	NOUN
ertr-840	312	6	for	for	ADP
ertr-840	312	7	information	information	NOUN
ertr-840	312	8	science	science	NOUN
ertr-840	312	9	and	and	CCONJ
ertr-840	312	10	technology	technology	NOUN
ertr-840	312	11	57	57	NUM
ertr-840	312	12	(	(	PUNCT
ertr-840	312	13	1	1	NUM
ertr-840	312	14	):	):	PUNCT
ertr-840	312	15	114	114	NUM
ertr-840	312	16	-	-	SYM
ertr-840	312	17	27	27	NUM
ertr-840	312	18	.	.	PUNCT
ertr-840	313	1	jackson	jackson	PROPN
ertr-840	313	2	,	,	PUNCT
ertr-840	313	3	n.	n.	PROPN
ertr-840	313	4	,	,	PUNCT
ertr-840	313	5	2011	2011	NUM
ertr-840	313	6	.	.	PUNCT
ertr-840	314	1	infographic	infographic	ADJ
ertr-840	314	2	:	:	PUNCT
ertr-840	314	3	using	use	VERB
ertr-840	314	4	social	social	ADJ
ertr-840	314	5	media	medium	NOUN
ertr-840	314	6	to	to	PART
ertr-840	314	7	build	build	VERB
ertr-840	314	8	brand	brand	NOUN
ertr-840	314	9	loyalty	loyalty	NOUN
ertr-840	314	10	.	.	PUNCT
ertr-840	315	1	retrieved	retrieve	VERB
ertr-840	315	2	from	from	ADP
ertr-840	315	3	:	:	PUNCT
ertr-840	315	4	http://www.theatlantic.com/technology/archive/2011/07/infographic-using-social-mediato-build-brand-loyalty/241701/	http://www.theatlantic.com/technology/archive/2011/07/infographic-using-social-mediato-build-brand-loyalty/241701/	NOUN
ertr-840	315	5	(	(	PUNCT
ertr-840	315	6	accessed	access	VERB
ertr-840	315	7	07	07	NUM
ertr-840	315	8	january	january	PROPN
ertr-840	315	9	2012	2012	NUM
ertr-840	315	10	)	)	PUNCT
ertr-840	315	11	.	.	PUNCT
ertr-840	316	1	jalilvand	jalilvand	NOUN
ertr-840	316	2	,	,	PUNCT
ertr-840	316	3	m.r	m.r	PROPN
ertr-840	316	4	.	.	PROPN
ertr-840	316	5	and	and	CCONJ
ertr-840	316	6	samiei	samiei	PROPN
ertr-840	316	7	,	,	PUNCT
ertr-840	316	8	n.	n.	NOUN
ertr-840	316	9	,	,	PUNCT
ertr-840	316	10	2012	2012	NUM
ertr-840	316	11	.	.	PUNCT
ertr-840	317	1	the	the	DET
ertr-840	317	2	effect	effect	NOUN
ertr-840	317	3	of	of	ADP
ertr-840	317	4	electronic	electronic	ADJ
ertr-840	317	5	word	word	NOUN
ertr-840	317	6	of	of	ADP
ertr-840	317	7	mouth	mouth	NOUN
ertr-840	317	8	on	on	ADP
ertr-840	317	9	brand	brand	NOUN
ertr-840	317	10	image	image	NOUN
ertr-840	317	11	and	and	CCONJ
ertr-840	317	12	purchase	purchase	NOUN
ertr-840	317	13	intention	intention	NOUN
ertr-840	317	14	.	.	PUNCT
ertr-840	318	1	marketing	marketing	NOUN
ertr-840	318	2	intelligence	intelligence	PROPN
ertr-840	318	3	&	&	CCONJ
ertr-840	318	4	planning	planning	PROPN
ertr-840	318	5	.	.	PUNCT
ertr-840	319	1	jurca	jurca	PROPN
ertr-840	319	2	,	,	PUNCT
ertr-840	319	3	r.	r.	PROPN
ertr-840	319	4	,	,	PUNCT
ertr-840	319	5	garcin	garcin	PROPN
ertr-840	319	6	,	,	PUNCT
ertr-840	319	7	f.	f.	PROPN
ertr-840	319	8	,	,	PUNCT
ertr-840	319	9	talwar	talwar	PROPN
ertr-840	319	10	,	,	PUNCT
ertr-840	319	11	a.	a.	NOUN
ertr-840	319	12	and	and	CCONJ
ertr-840	319	13	faltings	falting	NOUN
ertr-840	319	14	,	,	PUNCT
ertr-840	319	15	b.	b.	NOUN
ertr-840	319	16	,	,	PUNCT
ertr-840	319	17	2010	2010	NUM
ertr-840	319	18	.	.	PUNCT
ertr-840	320	1	reporting	report	VERB
ertr-840	320	2	incentives	incentive	NOUN
ertr-840	320	3	and	and	CCONJ
ertr-840	320	4	biases	bias	NOUN
ertr-840	320	5	in	in	ADP
ertr-840	320	6	online	online	ADJ
ertr-840	320	7	review	review	NOUN
ertr-840	320	8	forums	forum	NOUN
ertr-840	320	9	.	.	PUNCT
ertr-840	321	1	acm	acm	NOUN
ertr-840	321	2	transactions	transaction	NOUN
ertr-840	321	3	on	on	ADP
ertr-840	321	4	the	the	DET
ertr-840	321	5	web	web	NOUN
ertr-840	321	6	(	(	PUNCT
ertr-840	321	7	tweb	tweb	NOUN
ertr-840	321	8	)	)	PUNCT
ertr-840	321	9	,	,	PUNCT
ertr-840	321	10	4(2	4(2	NUM
ertr-840	321	11	)	)	PUNCT
ertr-840	321	12	,	,	PUNCT
ertr-840	321	13	pp.1	pp.1	NOUN
ertr-840	321	14	-	-	PUNCT
ertr-840	321	15	27	27	NUM
ertr-840	321	16	.	.	PUNCT
ertr-840	322	1	karakaya	karakaya	PROPN
ertr-840	322	2	,	,	PUNCT
ertr-840	322	3	f.	f.	PROPN
ertr-840	322	4	,	,	PUNCT
ertr-840	322	5	and	and	CCONJ
ertr-840	322	6	n.	n.	PROPN
ertr-840	322	7	g.	g.	PROPN
ertr-840	322	8	barnes	barnes	PROPN
ertr-840	322	9	.	.	PUNCT
ertr-840	323	1	2010	2010	NUM
ertr-840	323	2	.	.	PUNCT
ertr-840	324	1	impact	impact	NOUN
ertr-840	324	2	of	of	ADP
ertr-840	324	3	online	online	ADJ
ertr-840	324	4	reviews	review	NOUN
ertr-840	324	5	of	of	ADP
ertr-840	324	6	customer	customer	NOUN
ertr-840	324	7	care	care	NOUN
ertr-840	324	8	experience	experience	NOUN
ertr-840	324	9	on	on	ADP
ertr-840	324	10	brand	brand	NOUN
ertr-840	324	11	or	or	CCONJ
ertr-840	324	12	company	company	NOUN
ertr-840	324	13	selection	selection	NOUN
ertr-840	324	14	.	.	PUNCT
ertr-840	325	1	journal	journal	PROPN
ertr-840	325	2	of	of	ADP
ertr-840	325	3	consumer	consumer	NOUN
ertr-840	325	4	marketing	marketing	NOUN
ertr-840	325	5	27	27	NUM
ertr-840	325	6	(	(	PUNCT
ertr-840	325	7	5	5	NUM
ertr-840	325	8	):	):	PUNCT
ertr-840	325	9	447	447	NUM
ertr-840	325	10	-	-	SYM
ertr-840	325	11	57	57	NUM
ertr-840	325	12	keates	keate	NOUN
ertr-840	325	13	,	,	PUNCT
ertr-840	325	14	n.	n.	NOUN
ertr-840	325	15	,	,	PUNCT
ertr-840	325	16	2007	2007	NUM
ertr-840	325	17	.	.	PUNCT
ertr-840	326	1	deconstructing	deconstruct	VERB
ertr-840	326	2	tripadvisor	tripadvisor	NOUN
ertr-840	326	3	.	.	PUNCT
ertr-840	327	1	wall	wall	PROPN
ertr-840	327	2	street	street	PROPN
ertr-840	327	3	journal	journal	PROPN
ertr-840	327	4	,	,	PUNCT
ertr-840	327	5	p.	p.	NOUN
ertr-840	327	6	4	4	NUM
ertr-840	327	7	.	.	X
ertr-840	328	1	keller	keller	PROPN
ertr-840	328	2	,	,	PUNCT
ertr-840	328	3	k.l	k.l	PROPN
ertr-840	328	4	.	.	PROPN
ertr-840	328	5	,	,	PUNCT
ertr-840	328	6	parameswaran	parameswaran	NOUN
ertr-840	328	7	,	,	PUNCT
ertr-840	328	8	m.g	m.g	PROPN
ertr-840	328	9	.	.	PROPN
ertr-840	328	10	and	and	CCONJ
ertr-840	328	11	jacob	jacob	PROPN
ertr-840	328	12	,	,	PUNCT
ertr-840	328	13	i.	i.	PROPN
ertr-840	328	14	,	,	PUNCT
ertr-840	328	15	2011	2011	NUM
ertr-840	328	16	.	.	PUNCT
ertr-840	329	1	strategic	strategic	ADJ
ertr-840	329	2	brand	brand	NOUN
ertr-840	329	3	management	management	NOUN
ertr-840	329	4	:	:	PUNCT
ertr-840	329	5	building	building	NOUN
ertr-840	329	6	,	,	PUNCT
ertr-840	329	7	measuring	measure	VERB
ertr-840	329	8	,	,	PUNCT
ertr-840	329	9	and	and	CCONJ
ertr-840	329	10	managing	manage	VERB
ertr-840	329	11	brand	brand	NOUN
ertr-840	329	12	equity	equity	PROPN
ertr-840	329	13	.	.	PUNCT
ertr-840	330	1	pearson	pearson	PROPN
ertr-840	330	2	education	education	PROPN
ertr-840	330	3	india	india	PROPN
ertr-840	330	4	..	..	PUNCT
ertr-840	330	5	kim	kim	PROPN
ertr-840	330	6	,	,	PUNCT
ertr-840	330	7	b.	b.	PROPN
ertr-840	330	8	,	,	PUNCT
ertr-840	330	9	yoo	yoo	PROPN
ertr-840	330	10	,	,	PUNCT
ertr-840	330	11	m.	m.	NOUN
ertr-840	330	12	and	and	CCONJ
ertr-840	330	13	yang	yang	PROPN
ertr-840	330	14	,	,	PUNCT
ertr-840	330	15	w.	w.	PROPN
ertr-840	330	16	,	,	PUNCT
ertr-840	330	17	2020	2020	NUM
ertr-840	330	18	.	.	PUNCT
ertr-840	331	1	online	online	ADJ
ertr-840	331	2	engagement	engagement	NOUN
ertr-840	331	3	among	among	ADP
ertr-840	331	4	restaurant	restaurant	NOUN
ertr-840	331	5	customers	customer	NOUN
ertr-840	331	6	:	:	PUNCT
ertr-840	331	7	the	the	DET
ertr-840	331	8	importance	importance	NOUN
ertr-840	331	9	of	of	ADP
ertr-840	331	10	enhancing	enhance	VERB
ertr-840	331	11	flow	flow	NOUN
ertr-840	331	12	for	for	ADP
ertr-840	331	13	social	social	ADJ
ertr-840	331	14	media	medium	NOUN
ertr-840	331	15	users	user	NOUN
ertr-840	331	16	.	.	PUNCT
ertr-840	332	1	journal	journal	PROPN
ertr-840	332	2	of	of	ADP
ertr-840	332	3	hospitality	hospitality	PROPN
ertr-840	332	4	&	&	CCONJ
ertr-840	332	5	tourism	tourism	NOUN
ertr-840	332	6	research	research	NOUN
ertr-840	332	7	,	,	PUNCT
ertr-840	332	8	44(2	44(2	NOUN
ertr-840	332	9	)	)	PUNCT
ertr-840	332	10	,	,	PUNCT
ertr-840	332	11	pp.252	pp.252	NOUN
ertr-840	332	12	-	-	PUNCT
ertr-840	332	13	277	277	NUM
ertr-840	332	14	.	.	PUNCT
ertr-840	333	1	kim	kim	PROPN
ertr-840	333	2	,	,	PUNCT
ertr-840	333	3	d.y	d.y	PROPN
ertr-840	333	4	.	.	PROPN
ertr-840	333	5	,	,	PUNCT
ertr-840	333	6	lehto	lehto	PROPN
ertr-840	333	7	,	,	PUNCT
ertr-840	333	8	x.y	x.y	PROPN
ertr-840	333	9	.	.	PROPN
ertr-840	333	10	and	and	CCONJ
ertr-840	333	11	morrison	morrison	PROPN
ertr-840	333	12	,	,	PUNCT
ertr-840	333	13	a.m.	a.m.	ADV
ertr-840	333	14	,	,	PUNCT
ertr-840	333	15	2007	2007	NUM
ertr-840	333	16	.	.	PUNCT
ertr-840	334	1	gender	gender	NOUN
ertr-840	334	2	differences	difference	NOUN
ertr-840	334	3	in	in	ADP
ertr-840	334	4	online	online	ADJ
ertr-840	334	5	travel	travel	NOUN
ertr-840	334	6	information	information	NOUN
ertr-840	334	7	search	search	NOUN
ertr-840	334	8	:	:	PUNCT
ertr-840	334	9	implications	implication	NOUN
ertr-840	334	10	for	for	ADP
ertr-840	334	11	marketing	marketing	NOUN
ertr-840	334	12	communications	communication	NOUN
ertr-840	334	13	on	on	ADP
ertr-840	334	14	the	the	DET
ertr-840	334	15	internet	internet	NOUN
ertr-840	334	16	.	.	PUNCT
ertr-840	335	1	tourism	tourism	NOUN
ertr-840	335	2	management	management	NOUN
ertr-840	335	3	,	,	PUNCT
ertr-840	335	4	28(2	28(2	NUM
ertr-840	335	5	)	)	PUNCT
ertr-840	335	6	,	,	PUNCT
ertr-840	335	7	pp.423	pp.423	NOUN
ertr-840	335	8	-	-	SYM
ertr-840	335	9	433	433	NUM
ertr-840	335	10	.	.	PUNCT
ertr-840	335	11	kotler	kotler	NOUN
ertr-840	335	12	,	,	PUNCT
ertr-840	335	13	p.	p.	NOUN
ertr-840	335	14	and	and	CCONJ
ertr-840	335	15	keller	keller	PROPN
ertr-840	335	16	,	,	PUNCT
ertr-840	335	17	k.l	k.l	PROPN
ertr-840	335	18	.	.	PROPN
ertr-840	335	19	,	,	PUNCT
ertr-840	335	20	2007	2007	NUM
ertr-840	335	21	.	.	PUNCT
ertr-840	336	1	a	a	DET
ertr-840	336	2	framework	framework	NOUN
ertr-840	336	3	for	for	ADP
ertr-840	336	4	marketing	marketing	NOUN
ertr-840	336	5	management	management	NOUN
ertr-840	336	6	.	.	PUNCT
ertr-840	337	1	kreck	kreck	PROPN
ertr-840	337	2	,	,	PUNCT
ertr-840	337	3	l.a	l.a	PROPN
ertr-840	337	4	.	.	PROPN
ertr-840	337	5	,	,	PUNCT
ertr-840	337	6	1999	1999	NUM
ertr-840	337	7	.	.	PUNCT
ertr-840	338	1	service	service	NOUN
ertr-840	338	2	quality	quality	NOUN
ertr-840	338	3	:	:	PUNCT
ertr-840	338	4	who	who	PRON
ertr-840	338	5	should	should	AUX
ertr-840	338	6	determine	determine	VERB
ertr-840	338	7	it	it	PRON
ertr-840	338	8	?	?	PUNCT
ertr-840	339	1	research	research	NOUN
ertr-840	339	2	and	and	CCONJ
ertr-840	339	3	practice	practice	NOUN
ertr-840	339	4	.	.	PUNCT
ertr-840	340	1	journal	journal	NOUN
ertr-840	340	2	of	of	ADP
ertr-840	340	3	international	international	ADJ
ertr-840	340	4	hospitality	hospitality	NOUN
ertr-840	340	5	,	,	PUNCT
ertr-840	340	6	leisure	leisure	NOUN
ertr-840	340	7	&	&	CCONJ
ertr-840	340	8	tourism	tourism	NOUN
ertr-840	340	9	management	management	NOUN
ertr-840	340	10	,	,	PUNCT
ertr-840	340	11	1(4	1(4	NUM
ertr-840	340	12	)	)	PUNCT
ertr-840	340	13	,	,	PUNCT
ertr-840	340	14	pp.63	pp.63	NOUN
ertr-840	340	15	-	-	NOUN
ertr-840	340	16	77	77	NUM
ertr-840	340	17	.	.	PUNCT
ertr-840	341	1	law	law	NOUN
ertr-840	341	2	,	,	PUNCT
ertr-840	341	3	r.	r.	PROPN
ertr-840	341	4	,	,	PUNCT
ertr-840	341	5	2006	2006	NUM
ertr-840	341	6	.	.	PUNCT
ertr-840	342	1	internet	internet	NOUN
ertr-840	342	2	and	and	CCONJ
ertr-840	342	3	tourism	tourism	NOUN
ertr-840	342	4	—	—	PUNCT
ertr-840	342	5	part	part	NOUN
ertr-840	342	6	xxi	xxi	PROPN
ertr-840	342	7	:	:	PUNCT
ertr-840	342	8	tripadvisor	tripadvisor	PROPN
ertr-840	342	9	.	.	PUNCT
ertr-840	342	10	journal	journal	PROPN
ertr-840	342	11	of	of	ADP
ertr-840	342	12	travel	travel	PROPN
ertr-840	342	13	&	&	CCONJ
ertr-840	342	14	tourism	tourism	NOUN
ertr-840	342	15	marketing	marketing	NOUN
ertr-840	342	16	,	,	PUNCT
ertr-840	342	17	20(1	20(1	NUM
ertr-840	342	18	)	)	PUNCT
ertr-840	342	19	,	,	PUNCT
ertr-840	342	20	pp.75	pp.75	PROPN
ertr-840	342	21	-	-	NOUN
ertr-840	342	22	77	77	NUM
ertr-840	342	23	.	.	PUNCT
ertr-840	343	1	liang	liang	PROPN
ertr-840	343	2	,	,	PUNCT
ertr-840	343	3	t.p	t.p	PROPN
ertr-840	343	4	.	.	PROPN
ertr-840	343	5	,	,	PUNCT
ertr-840	343	6	lai	lai	PROPN
ertr-840	343	7	,	,	PUNCT
ertr-840	343	8	h.j	h.j	PROPN
ertr-840	343	9	.	.	PROPN
ertr-840	343	10	and	and	CCONJ
ertr-840	343	11	ku	ku	PROPN
ertr-840	343	12	,	,	PUNCT
ertr-840	343	13	y.c	y.c	PROPN
ertr-840	343	14	.	.	PROPN
ertr-840	343	15	,	,	PUNCT
ertr-840	343	16	2006	2006	NUM
ertr-840	343	17	.	.	PUNCT
ertr-840	344	1	personalized	personalize	VERB
ertr-840	344	2	content	content	NOUN
ertr-840	344	3	recommendation	recommendation	NOUN
ertr-840	344	4	and	and	CCONJ
ertr-840	344	5	user	user	NOUN
ertr-840	344	6	satisfaction	satisfaction	NOUN
ertr-840	344	7	:	:	PUNCT
ertr-840	344	8	theoretical	theoretical	ADJ
ertr-840	344	9	synthesis	synthesis	NOUN
ertr-840	344	10	and	and	CCONJ
ertr-840	344	11	empirical	empirical	ADJ
ertr-840	344	12	findings	finding	NOUN
ertr-840	344	13	.	.	PUNCT
ertr-840	345	1	journal	journal	PROPN
ertr-840	345	2	of	of	ADP
ertr-840	345	3	management	management	NOUN
ertr-840	345	4	information	information	NOUN
ertr-840	345	5	systems	system	NOUN
ertr-840	345	6	,	,	PUNCT
ertr-840	345	7	23(3	23(3	NUM
ertr-840	345	8	)	)	PUNCT
ertr-840	345	9	,	,	PUNCT
ertr-840	345	10	pp.45	pp.45	NOUN
ertr-840	345	11	-	-	PUNCT
ertr-840	345	12	70	70	NUM
ertr-840	345	13	.	.	PUNCT
ertr-840	346	1	liu	liu	PROPN
ertr-840	346	2	,	,	PUNCT
ertr-840	346	3	x.	x.	NOUN
ertr-840	346	4	,	,	PUNCT
ertr-840	346	5	schuckert	schuckert	NOUN
ertr-840	346	6	,	,	PUNCT
ertr-840	346	7	m.	m.	NOUN
ertr-840	346	8	and	and	CCONJ
ertr-840	346	9	law	law	NOUN
ertr-840	346	10	,	,	PUNCT
ertr-840	346	11	r.	r.	PROPN
ertr-840	346	12	,	,	PUNCT
ertr-840	346	13	2016	2016	NUM
ertr-840	346	14	.	.	PUNCT
ertr-840	347	1	online	online	ADJ
ertr-840	347	2	incentive	incentive	NOUN
ertr-840	347	3	hierarchies	hierarchy	NOUN
ertr-840	347	4	,	,	PUNCT
ertr-840	347	5	review	review	VERB
ertr-840	347	6	extremity	extremity	NOUN
ertr-840	347	7	,	,	PUNCT
ertr-840	347	8	and	and	CCONJ
ertr-840	347	9	review	review	VERB
ertr-840	347	10	quality	quality	NOUN
ertr-840	347	11	:	:	PUNCT
ertr-840	347	12	empirical	empirical	ADJ
ertr-840	347	13	evidence	evidence	NOUN
ertr-840	347	14	from	from	ADP
ertr-840	347	15	the	the	DET
ertr-840	347	16	hotel	hotel	NOUN
ertr-840	347	17	sector	sector	NOUN
ertr-840	347	18	.	.	PUNCT
ertr-840	348	1	journal	journal	PROPN
ertr-840	348	2	of	of	ADP
ertr-840	348	3	travel	travel	PROPN
ertr-840	348	4	&	&	CCONJ
ertr-840	348	5	tourism	tourism	NOUN
ertr-840	348	6	marketing	marketing	NOUN
ertr-840	348	7	,	,	PUNCT
ertr-840	348	8	33(3	33(3	NOUN
ertr-840	348	9	)	)	PUNCT
ertr-840	348	10	,	,	PUNCT
ertr-840	348	11	pp.279	pp.279	NOUN
ertr-840	348	12	-	-	PUNCT
ertr-840	348	13	292	292	NUM
ertr-840	348	14	.	.	PUNCT
ertr-840	349	1	lu	lu	PROPN
ertr-840	349	2	,	,	PUNCT
ertr-840	349	3	w.	w.	PROPN
ertr-840	349	4	and	and	CCONJ
ertr-840	349	5	stepchenkova	stepchenkova	PROPN
ertr-840	349	6	,	,	PUNCT
ertr-840	349	7	s.	s.	PROPN
ertr-840	349	8	,	,	PUNCT
ertr-840	349	9	2012	2012	NUM
ertr-840	349	10	.	.	PUNCT
ertr-840	350	1	ecotourism	ecotourism	NOUN
ertr-840	350	2	experiences	experience	NOUN
ertr-840	350	3	reported	report	VERB
ertr-840	350	4	online	online	ADV
ertr-840	350	5	:	:	PUNCT
ertr-840	350	6	classification	classification	NOUN
ertr-840	350	7	of	of	ADP
ertr-840	350	8	satisfaction	satisfaction	NOUN
ertr-840	350	9	attributes	attribute	NOUN
ertr-840	350	10	.	.	PUNCT
ertr-840	351	1	tourism	tourism	NOUN
ertr-840	351	2	management	management	NOUN
ertr-840	351	3	,	,	PUNCT
ertr-840	351	4	33(3	33(3	NOUN
ertr-840	351	5	)	)	PUNCT
ertr-840	351	6	,	,	PUNCT
ertr-840	351	7	pp.702	pp.702	PROPN
ertr-840	351	8	-	-	PROPN
ertr-840	351	9	712	712	NUM
ertr-840	351	10	.	.	PUNCT
ertr-840	352	1	miguéns	miguéns	ADJ
ertr-840	352	2	,	,	PUNCT
ertr-840	352	3	j.	j.	PROPN
ertr-840	352	4	,	,	PUNCT
ertr-840	352	5	baggio	baggio	PROPN
ertr-840	352	6	,	,	PUNCT
ertr-840	352	7	r.	r.	PROPN
ertr-840	352	8	and	and	CCONJ
ertr-840	352	9	costa	costa	PROPN
ertr-840	352	10	,	,	PUNCT
ertr-840	352	11	c.	c.	NOUN
ertr-840	352	12	,	,	PUNCT
ertr-840	352	13	2008	2008	NUM
ertr-840	352	14	.	.	PUNCT
ertr-840	353	1	social	social	ADJ
ertr-840	353	2	media	medium	NOUN
ertr-840	353	3	and	and	CCONJ
ertr-840	353	4	tourism	tourism	NOUN
ertr-840	353	5	destinations	destination	NOUN
ertr-840	353	6	:	:	PUNCT
ertr-840	353	7	tripadvisor	tripadvisor	NOUN
ertr-840	353	8	case	case	NOUN
ertr-840	353	9	study	study	NOUN
ertr-840	353	10	.	.	PUNCT
ertr-840	354	1	advances	advance	NOUN
ertr-840	354	2	in	in	ADP
ertr-840	354	3	tourism	tourism	NOUN
ertr-840	354	4	research	research	NOUN
ertr-840	354	5	,	,	PUNCT
ertr-840	354	6	26(28	26(28	NUM
ertr-840	354	7	)	)	PUNCT
ertr-840	354	8	,	,	PUNCT
ertr-840	354	9	pp.1	pp.1	NOUN
ertr-840	354	10	-	-	PUNCT
ertr-840	354	11	6	6	NUM
ertr-840	354	12	.	.	PUNCT
ertr-840	354	13	milan	milan	PROPN
ertr-840	354	14	,	,	PUNCT
ertr-840	354	15	r.	r.	PROPN
ertr-840	354	16	,	,	PUNCT
ertr-840	354	17	2007	2007	NUM
ertr-840	354	18	.	.	PUNCT
ertr-840	355	1	10	10	NUM
ertr-840	355	2	things	thing	NOUN
ertr-840	355	3	you	you	PRON
ertr-840	355	4	can	can	AUX
ertr-840	355	5	do	do	VERB
ertr-840	355	6	in	in	ADP
ertr-840	355	7	response	response	NOUN
ertr-840	355	8	to	to	ADP
ertr-840	355	9	traveller	traveller	NOUN
ertr-840	355	10	reviews	review	NOUN
ertr-840	355	11	.	.	PUNCT
ertr-840	356	1	retrieved	retrieve	VERB
ertr-840	356	2	from	from	ADP
ertr-840	356	3	http://www.hotelmarketing.com/index.php/content/article/	http://www.hotelmarketing.com/index.php/content/article/	ADJ
ertr-840	356	4	070920_10_things_you_can_do_in_response_to_traveler_reviews	070920_10_things_you_can_do_in_response_to_traveler_review	NOUN
ertr-840	356	5	.	.	PUNCT
ertr-840	357	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	357	2	e	e	NOUN
ertr-840	357	3	-	-	NOUN
ertr-840	357	4	review	review	NOUN
ertr-840	357	5	of	of	ADP
ertr-840	357	6	tourism	tourism	NOUN
ertr-840	357	7	research	research	NOUN
ertr-840	357	8	(	(	PUNCT
ertr-840	357	9	ertr	ertr	NOUN
ertr-840	357	10	)	)	PUNCT
ertr-840	357	11	,	,	PUNCT
ertr-840	357	12	vol	vol	NOUN
ertr-840	357	13	.	.	PROPN
ertr-840	357	14	19	19	NUM
ertr-840	357	15	,	,	PUNCT
ertr-840	357	16	no	no	INTJ
ertr-840	357	17	.	.	NOUN
ertr-840	357	18	2	2	NUM
ertr-840	357	19	,	,	PUNCT
ertr-840	357	20	2022	2022	NUM
ertr-840	357	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	357	22	235	235	NUM
ertr-840	357	23	murphy	murphy	PROPN
ertr-840	357	24	,	,	PUNCT
ertr-840	357	25	l.	l.	PROPN
ertr-840	357	26	,	,	PUNCT
ertr-840	357	27	mascardo	mascardo	PROPN
ertr-840	357	28	,	,	PUNCT
ertr-840	357	29	g.	g.	PROPN
ertr-840	357	30	and	and	CCONJ
ertr-840	357	31	benckendorff	benckendorff	VERB
ertr-840	357	32	,	,	PUNCT
ertr-840	357	33	p.	p.	NOUN
ertr-840	357	34	,	,	PUNCT
ertr-840	357	35	2007	2007	NUM
ertr-840	357	36	.	.	PUNCT
ertr-840	358	1	exploring	explore	VERB
ertr-840	358	2	word‐of‐mouth	word‐of‐mouth	PROPN
ertr-840	358	3	influences	influence	NOUN
ertr-840	358	4	on	on	ADP
ertr-840	358	5	travel	travel	NOUN
ertr-840	358	6	decisions	decision	NOUN
ertr-840	358	7	:	:	PUNCT
ertr-840	358	8	friends	friend	NOUN
ertr-840	358	9	and	and	CCONJ
ertr-840	358	10	relatives	relative	NOUN
ertr-840	358	11	vs.	vs.	ADP
ertr-840	358	12	other	other	ADJ
ertr-840	358	13	travellers	traveller	NOUN
ertr-840	358	14	.	.	PUNCT
ertr-840	359	1	international	international	ADJ
ertr-840	359	2	journal	journal	PROPN
ertr-840	359	3	of	of	ADP
ertr-840	359	4	consumer	consumer	NOUN
ertr-840	359	5	studies	study	NOUN
ertr-840	359	6	,	,	PUNCT
ertr-840	359	7	31(5	31(5	NUM
ertr-840	359	8	)	)	PUNCT
ertr-840	359	9	,	,	PUNCT
ertr-840	359	10	pp.517	pp.517	PROPN
ertr-840	359	11	-	-	PUNCT
ertr-840	359	12	527	527	NUM
ertr-840	359	13	.	.	PUNCT
ertr-840	360	1	o’connor	o’connor	ADV
ertr-840	360	2	,	,	PUNCT
ertr-840	360	3	p.	p.	NOUN
ertr-840	360	4	,	,	PUNCT
ertr-840	360	5	2008	2008	NUM
ertr-840	360	6	,	,	PUNCT
ertr-840	360	7	january	january	PROPN
ertr-840	360	8	.	.	PUNCT
ertr-840	361	1	user	user	NOUN
ertr-840	361	2	-	-	PUNCT
ertr-840	361	3	generated	generate	VERB
ertr-840	361	4	content	content	NOUN
ertr-840	361	5	and	and	CCONJ
ertr-840	361	6	travel	travel	NOUN
ertr-840	361	7	:	:	PUNCT
ertr-840	361	8	a	a	DET
ertr-840	361	9	case	case	NOUN
ertr-840	361	10	study	study	NOUN
ertr-840	361	11	on	on	ADP
ertr-840	361	12	tripadvisor	tripadvisor	PROPN
ertr-840	361	13	.	.	PUNCT
ertr-840	362	1	com	com	PROPN
ertr-840	362	2	.	.	PUNCT
ertr-840	363	1	in	in	ADP
ertr-840	363	2	enter	enter	VERB
ertr-840	363	3	(	(	PUNCT
ertr-840	363	4	pp	pp	ADJ
ertr-840	363	5	.	.	PUNCT
ertr-840	364	1	47	47	NUM
ertr-840	364	2	-	-	SYM
ertr-840	364	3	58	58	NUM
ertr-840	364	4	)	)	PUNCT
ertr-840	364	5	.	.	PUNCT
ertr-840	365	1	pan	pan	PROPN
ertr-840	365	2	,	,	PUNCT
ertr-840	365	3	b.	b.	PROPN
ertr-840	365	4	,	,	PUNCT
ertr-840	365	5	maclaurin	maclaurin	NOUN
ertr-840	365	6	,	,	PUNCT
ertr-840	365	7	t.	t.	PROPN
ertr-840	365	8	,	,	PUNCT
ertr-840	365	9	&	&	CCONJ
ertr-840	365	10	crotts	crotts	PROPN
ertr-840	365	11	,	,	PUNCT
ertr-840	365	12	j.	j.	PROPN
ertr-840	365	13	c.	c.	PROPN
ertr-840	365	14	,	,	PUNCT
ertr-840	365	15	2007	2007	NUM
ertr-840	365	16	.	.	PUNCT
ertr-840	366	1	travel	travel	NOUN
ertr-840	366	2	blogs	blog	NOUN
ertr-840	366	3	and	and	CCONJ
ertr-840	366	4	their	their	PRON
ertr-840	366	5	implications	implication	NOUN
ertr-840	366	6	for	for	ADP
ertr-840	366	7	destination	destination	NOUN
ertr-840	366	8	marketing	marketing	NOUN
ertr-840	366	9	.	.	PUNCT
ertr-840	367	1	journal	journal	PROPN
ertr-840	367	2	of	of	ADP
ertr-840	367	3	travel	travel	NOUN
ertr-840	367	4	research	research	NOUN
ertr-840	367	5	,	,	PUNCT
ertr-840	367	6	46(1	46(1	PROPN
ertr-840	367	7	)	)	PUNCT
ertr-840	367	8	,	,	PUNCT
ertr-840	367	9	35–45	35–45	NUM
ertr-840	367	10	.	.	PUNCT
ertr-840	368	1	pantelidis	pantelidi	NOUN
ertr-840	368	2	,	,	PUNCT
ertr-840	368	3	i.	i.	PROPN
ertr-840	368	4	s.	s.	PROPN
ertr-840	368	5	2010	2010	NUM
ertr-840	368	6	.	.	PUNCT
ertr-840	369	1	electronic	electronic	ADJ
ertr-840	369	2	meal	meal	NOUN
ertr-840	369	3	experience	experience	NOUN
ertr-840	369	4	:	:	PUNCT
ertr-840	369	5	a	a	DET
ertr-840	369	6	content	content	NOUN
ertr-840	369	7	analysis	analysis	NOUN
ertr-840	369	8	of	of	ADP
ertr-840	369	9	online	online	ADJ
ertr-840	369	10	restaurant	restaurant	NOUN
ertr-840	369	11	comments	comment	NOUN
ertr-840	369	12	.	.	PUNCT
ertr-840	370	1	cornell	cornell	PROPN
ertr-840	370	2	hospitality	hospitality	PROPN
ertr-840	370	3	quarterly	quarterly	ADV
ertr-840	370	4	51	51	NUM
ertr-840	370	5	(	(	PUNCT
ertr-840	370	6	4	4	NUM
ertr-840	370	7	):	):	PUNCT
ertr-840	370	8	483	483	NUM
ertr-840	370	9	-	-	SYM
ertr-840	370	10	91	91	NUM
ertr-840	370	11	.	.	PUNCT
ertr-840	371	1	papathanassis	papathanassis	NOUN
ertr-840	371	2	,	,	PUNCT
ertr-840	371	3	a.	a.	NOUN
ertr-840	371	4	,	,	PUNCT
ertr-840	371	5	and	and	CCONJ
ertr-840	371	6	f.	f.	PROPN
ertr-840	371	7	knolle	knolle	PROPN
ertr-840	371	8	.	.	PUNCT
ertr-840	372	1	2011	2011	NUM
ertr-840	372	2	.	.	PUNCT
ertr-840	373	1	exploring	explore	VERB
ertr-840	373	2	the	the	DET
ertr-840	373	3	adoption	adoption	NOUN
ertr-840	373	4	and	and	CCONJ
ertr-840	373	5	processing	processing	NOUN
ertr-840	373	6	of	of	ADP
ertr-840	373	7	online	online	ADJ
ertr-840	373	8	holiday	holiday	NOUN
ertr-840	373	9	reviews	review	NOUN
ertr-840	373	10	:	:	PUNCT
ertr-840	373	11	a	a	DET
ertr-840	373	12	grounded	ground	VERB
ertr-840	373	13	theory	theory	NOUN
ertr-840	373	14	approach	approach	NOUN
ertr-840	373	15	.	.	PUNCT
ertr-840	374	1	tourism	tourism	NOUN
ertr-840	374	2	management	management	NOUN
ertr-840	374	3	,	,	PUNCT
ertr-840	374	4	32:215	32:215	NUM
ertr-840	374	5	-	-	SYM
ertr-840	374	6	24	24	NUM
ertr-840	374	7	.	.	PUNCT
ertr-840	375	1	park	park	PROPN
ertr-840	375	2	,	,	PUNCT
ertr-840	375	3	d.h	d.h	PROPN
ertr-840	375	4	.	.	PROPN
ertr-840	375	5	,	,	PUNCT
ertr-840	375	6	lee	lee	PROPN
ertr-840	375	7	,	,	PUNCT
ertr-840	375	8	j.	j.	PROPN
ertr-840	375	9	and	and	CCONJ
ertr-840	375	10	han	han	PROPN
ertr-840	375	11	,	,	PUNCT
ertr-840	375	12	i.	i.	PROPN
ertr-840	375	13	,	,	PUNCT
ertr-840	375	14	2007	2007	NUM
ertr-840	375	15	.	.	PUNCT
ertr-840	376	1	the	the	DET
ertr-840	376	2	effect	effect	NOUN
ertr-840	376	3	of	of	ADP
ertr-840	376	4	online	online	ADJ
ertr-840	376	5	consumer	consumer	NOUN
ertr-840	376	6	reviews	review	NOUN
ertr-840	376	7	on	on	ADP
ertr-840	376	8	consumer	consumer	NOUN
ertr-840	376	9	purchasing	purchasing	NOUN
ertr-840	376	10	intention	intention	NOUN
ertr-840	376	11	:	:	PUNCT
ertr-840	376	12	the	the	DET
ertr-840	376	13	moderating	moderate	VERB
ertr-840	376	14	role	role	NOUN
ertr-840	376	15	of	of	ADP
ertr-840	376	16	involvement	involvement	NOUN
ertr-840	376	17	.	.	PUNCT
ertr-840	377	1	international	international	ADJ
ertr-840	377	2	journal	journal	PROPN
ertr-840	377	3	of	of	ADP
ertr-840	377	4	electronic	electronic	ADJ
ertr-840	377	5	commerce	commerce	NOUN
ertr-840	377	6	,	,	PUNCT
ertr-840	377	7	11(4	11(4	NUM
ertr-840	377	8	)	)	PUNCT
ertr-840	377	9	,	,	PUNCT
ertr-840	377	10	pp.125	pp.125	NOUN
ertr-840	377	11	-	-	PUNCT
ertr-840	377	12	148	148	NUM
ertr-840	377	13	.	.	PUNCT
ertr-840	378	1	pullman	pullman	PROPN
ertr-840	378	2	,	,	PUNCT
ertr-840	378	3	m.	m.	NOUN
ertr-840	378	4	,	,	PUNCT
ertr-840	378	5	mcguire	mcguire	PROPN
ertr-840	378	6	,	,	PUNCT
ertr-840	378	7	k.	k.	PROPN
ertr-840	378	8	and	and	CCONJ
ertr-840	378	9	cleveland	cleveland	PROPN
ertr-840	378	10	,	,	PUNCT
ertr-840	378	11	c.	c.	PROPN
ertr-840	378	12	,	,	PUNCT
ertr-840	378	13	2005	2005	NUM
ertr-840	378	14	.	.	PUNCT
ertr-840	379	1	let	let	VERB
ertr-840	379	2	me	i	PRON
ertr-840	379	3	count	count	VERB
ertr-840	379	4	the	the	DET
ertr-840	379	5	words	word	NOUN
ertr-840	379	6	:	:	PUNCT
ertr-840	379	7	quantifying	quantify	VERB
ertr-840	379	8	openended	openende	VERB
ertr-840	379	9	interactions	interaction	NOUN
ertr-840	379	10	with	with	ADP
ertr-840	379	11	guests	guest	NOUN
ertr-840	379	12	.	.	PUNCT
ertr-840	380	1	cornell	cornell	PROPN
ertr-840	380	2	hotel	hotel	PROPN
ertr-840	380	3	and	and	CCONJ
ertr-840	380	4	restaurant	restaurant	NOUN
ertr-840	380	5	administration	administration	PROPN
ertr-840	380	6	quarterly	quarterly	PROPN
ertr-840	380	7	,	,	PUNCT
ertr-840	380	8	46(3	46(3	NOUN
ertr-840	380	9	)	)	PUNCT
ertr-840	380	10	,	,	PUNCT
ertr-840	380	11	pp.323	pp.323	PROPN
ertr-840	380	12	-	-	SYM
ertr-840	380	13	343	343	NUM
ertr-840	380	14	.	.	PUNCT
ertr-840	381	1	rainie	rainie	PROPN
ertr-840	381	2	,	,	PUNCT
ertr-840	381	3	l.j	l.j	PROPN
ertr-840	381	4	.	.	PROPN
ertr-840	381	5	and	and	CCONJ
ertr-840	381	6	horrigan	horrigan	PROPN
ertr-840	381	7	,	,	PUNCT
ertr-840	381	8	j.	j.	PROPN
ertr-840	381	9	,	,	PUNCT
ertr-840	381	10	2009	2009	NUM
ertr-840	381	11	.	.	PUNCT
ertr-840	382	1	how	how	SCONJ
ertr-840	382	2	the	the	DET
ertr-840	382	3	internet	internet	NOUN
ertr-840	382	4	has	have	AUX
ertr-840	382	5	woven	weave	VERB
ertr-840	382	6	itself	itself	PRON
ertr-840	382	7	into	into	ADP
ertr-840	382	8	american	american	ADJ
ertr-840	382	9	life	life	NOUN
ertr-840	382	10	.	.	PUNCT
ertr-840	383	1	pew	pew	PROPN
ertr-840	383	2	internet	internet	PROPN
ertr-840	383	3	&	&	CCONJ
ertr-840	383	4	american	american	ADJ
ertr-840	383	5	life	life	PROPN
ertr-840	383	6	project	project	NOUN
ertr-840	383	7	.	.	PUNCT
ertr-840	384	1	reingen	reingen	PROPN
ertr-840	384	2	,	,	PUNCT
ertr-840	384	3	p.h	p.h	PROPN
ertr-840	384	4	.	.	PROPN
ertr-840	384	5	and	and	CCONJ
ertr-840	384	6	kernan	kernan	PROPN
ertr-840	384	7	,	,	PUNCT
ertr-840	384	8	j.b	j.b	PROPN
ertr-840	384	9	.	.	PROPN
ertr-840	384	10	,	,	PUNCT
ertr-840	384	11	1986	1986	NUM
ertr-840	384	12	.	.	PUNCT
ertr-840	385	1	analysis	analysis	NOUN
ertr-840	385	2	of	of	ADP
ertr-840	385	3	referral	referral	ADJ
ertr-840	385	4	networks	network	NOUN
ertr-840	385	5	in	in	ADP
ertr-840	385	6	marketing	marketing	NOUN
ertr-840	385	7	:	:	PUNCT
ertr-840	385	8	methods	method	NOUN
ertr-840	385	9	and	and	CCONJ
ertr-840	385	10	illustration	illustration	NOUN
ertr-840	385	11	.	.	PUNCT
ertr-840	386	1	journal	journal	NOUN
ertr-840	386	2	of	of	ADP
ertr-840	386	3	marketing	marketing	NOUN
ertr-840	386	4	research	research	NOUN
ertr-840	386	5	,	,	PUNCT
ertr-840	386	6	23(4	23(4	NOUN
ertr-840	386	7	)	)	PUNCT
ertr-840	386	8	,	,	PUNCT
ertr-840	386	9	pp.370	pp.370	PROPN
ertr-840	386	10	-	-	PUNCT
ertr-840	386	11	378	378	NUM
ertr-840	386	12	.	.	PUNCT
ertr-840	387	1	reiter	reiter	PROPN
ertr-840	387	2	,	,	PUNCT
ertr-840	387	3	c.	c.	PROPN
ertr-840	387	4	,	,	PUNCT
ertr-840	387	5	2007	2007	NUM
ertr-840	387	6	.	.	PUNCT
ertr-840	388	1	web	web	NOUN
ertr-840	388	2	sites	site	NOUN
ertr-840	388	3	clamp	clamp	VERB
ertr-840	388	4	down	down	ADP
ertr-840	388	5	on	on	ADP
ertr-840	388	6	bogus	bogus	ADJ
ertr-840	388	7	reviews	review	NOUN
ertr-840	388	8	.	.	PUNCT
ertr-840	389	1	international	international	PROPN
ertr-840	389	2	herald	herald	PROPN
ertr-840	389	3	tribune	tribune	PROPN
ertr-840	389	4	,	,	PUNCT
ertr-840	389	5	pp	pp	X
ertr-840	389	6	.	.	PUNCT
ertr-840	390	1	12	12	NUM
ertr-840	390	2	.	.	PUNCT
ertr-840	391	1	richins	richin	NOUN
ertr-840	391	2	,	,	PUNCT
ertr-840	391	3	m.l	m.l	PROPN
ertr-840	391	4	.	.	PROPN
ertr-840	391	5	,	,	PUNCT
ertr-840	391	6	1983	1983	NUM
ertr-840	391	7	.	.	PUNCT
ertr-840	392	1	negative	negative	ADJ
ertr-840	392	2	word	word	NOUN
ertr-840	392	3	-	-	PUNCT
ertr-840	392	4	of	of	ADP
ertr-840	392	5	-	-	PUNCT
ertr-840	392	6	mouth	mouth	NOUN
ertr-840	392	7	by	by	ADP
ertr-840	392	8	dissatisfied	dissatisfied	ADJ
ertr-840	392	9	consumers	consumer	NOUN
ertr-840	392	10	:	:	PUNCT
ertr-840	392	11	a	a	DET
ertr-840	392	12	pilot	pilot	NOUN
ertr-840	392	13	study	study	NOUN
ertr-840	392	14	.	.	PUNCT
ertr-840	393	1	journal	journal	NOUN
ertr-840	393	2	of	of	ADP
ertr-840	393	3	marketing	marketing	NOUN
ertr-840	393	4	,	,	PUNCT
ertr-840	393	5	47(1	47(1	NUM
ertr-840	393	6	)	)	PUNCT
ertr-840	393	7	,	,	PUNCT
ertr-840	393	8	pp.68	pp.68	NOUN
ertr-840	393	9	-	-	PUNCT
ertr-840	393	10	78	78	NUM
ertr-840	393	11	.	.	PUNCT
ertr-840	394	1	rouliez	rouliez	NOUN
ertr-840	394	2	,	,	PUNCT
ertr-840	394	3	p.	p.	NOUN
ertr-840	394	4	,	,	PUNCT
ertr-840	394	5	tojib	tojib	PROPN
ertr-840	394	6	,	,	PUNCT
ertr-840	394	7	d.	d.	PROPN
ertr-840	394	8	and	and	CCONJ
ertr-840	394	9	tsarenko	tsarenko	PROPN
ertr-840	394	10	,	,	PUNCT
ertr-840	394	11	y.	y.	PROPN
ertr-840	394	12	,	,	PUNCT
ertr-840	394	13	2019	2019	NUM
ertr-840	394	14	.	.	PUNCT
ertr-840	395	1	the	the	DET
ertr-840	395	2	influence	influence	NOUN
ertr-840	395	3	of	of	ADP
ertr-840	395	4	online	online	ADJ
ertr-840	395	5	review	review	NOUN
ertr-840	395	6	exposure	exposure	NOUN
ertr-840	395	7	on	on	ADP
ertr-840	395	8	reviewers	reviewer	NOUN
ertr-840	395	9	’	'	PUNCT
ertr-840	395	10	intensity	intensity	NOUN
ertr-840	395	11	level	level	NOUN
ertr-840	395	12	of	of	ADP
ertr-840	395	13	negative	negative	ADJ
ertr-840	395	14	word	word	NOUN
ertr-840	395	15	of	of	ADP
ertr-840	395	16	mouth	mouth	NOUN
ertr-840	395	17	.	.	PUNCT
ertr-840	396	1	journal	journal	PROPN
ertr-840	396	2	of	of	ADP
ertr-840	396	3	hospitality	hospitality	PROPN
ertr-840	396	4	&	&	CCONJ
ertr-840	396	5	tourism	tourism	NOUN
ertr-840	396	6	research	research	NOUN
ertr-840	396	7	,	,	PUNCT
ertr-840	396	8	43(5	43(5	NUM
ertr-840	396	9	)	)	PUNCT
ertr-840	396	10	,	,	PUNCT
ertr-840	396	11	pp.712	pp.712	NOUN
ertr-840	396	12	-	-	PUNCT
ertr-840	396	13	733	733	NUM
ertr-840	396	14	.	.	PUNCT
ertr-840	397	1	sanchez	sanchez	PROPN
ertr-840	397	2	-	-	PUNCT
ertr-840	397	3	franco	franco	PROPN
ertr-840	397	4	,	,	PUNCT
ertr-840	397	5	m.j	m.j	PROPN
ertr-840	397	6	.	.	PROPN
ertr-840	397	7	,	,	PUNCT
ertr-840	397	8	2006	2006	NUM
ertr-840	397	9	.	.	PUNCT
ertr-840	398	1	exploring	explore	VERB
ertr-840	398	2	the	the	DET
ertr-840	398	3	influence	influence	NOUN
ertr-840	398	4	of	of	ADP
ertr-840	398	5	gender	gender	NOUN
ertr-840	398	6	on	on	ADP
ertr-840	398	7	the	the	DET
ertr-840	398	8	web	web	NOUN
ertr-840	398	9	usage	usage	NOUN
ertr-840	398	10	via	via	ADP
ertr-840	398	11	partial	partial	ADJ
ertr-840	398	12	least	least	ADJ
ertr-840	398	13	squares	square	NOUN
ertr-840	398	14	.	.	PUNCT
ertr-840	399	1	behaviour	behaviour	NOUN
ertr-840	399	2	&	&	CCONJ
ertr-840	399	3	information	information	PROPN
ertr-840	399	4	technology	technology	PROPN
ertr-840	399	5	,	,	PUNCT
ertr-840	399	6	25(1	25(1	NUM
ertr-840	399	7	)	)	PUNCT
ertr-840	399	8	,	,	PUNCT
ertr-840	399	9	pp.19	pp.19	PROPN
ertr-840	399	10	-	-	PUNCT
ertr-840	399	11	36	36	NUM
ertr-840	399	12	.	.	PUNCT
ertr-840	400	1	shea	shea	PROPN
ertr-840	400	2	,	,	PUNCT
ertr-840	400	3	l.	l.	PROPN
ertr-840	400	4	and	and	CCONJ
ertr-840	400	5	roberts	roberts	PROPN
ertr-840	400	6	,	,	PUNCT
ertr-840	400	7	c.	c.	PROPN
ertr-840	400	8	,	,	PUNCT
ertr-840	400	9	1998	1998	NUM
ertr-840	400	10	.	.	PUNCT
ertr-840	401	1	a	a	DET
ertr-840	401	2	content	content	NOUN
ertr-840	401	3	analysis	analysis	NOUN
ertr-840	401	4	for	for	ADP
ertr-840	401	5	postpurchase	postpurchase	NOUN
ertr-840	401	6	evaluation	evaluation	NOUN
ertr-840	401	7	using	use	VERB
ertr-840	401	8	customer	customer	NOUN
ertr-840	401	9	comment	comment	NOUN
ertr-840	401	10	logbooks	logbook	NOUN
ertr-840	401	11	.	.	PUNCT
ertr-840	402	1	journal	journal	NOUN
ertr-840	402	2	of	of	ADP
ertr-840	402	3	travel	travel	NOUN
ertr-840	402	4	research	research	NOUN
ertr-840	402	5	,	,	PUNCT
ertr-840	402	6	36(4	36(4	NUM
ertr-840	402	7	)	)	PUNCT
ertr-840	402	8	,	,	PUNCT
ertr-840	402	9	pp.68	pp.68	NOUN
ertr-840	402	10	-	-	PUNCT
ertr-840	402	11	73	73	NUM
ertr-840	402	12	.	.	PUNCT
ertr-840	403	1	smith	smith	PROPN
ertr-840	403	2	,	,	PUNCT
ertr-840	403	3	t.	t.	PROPN
ertr-840	403	4	,	,	PUNCT
ertr-840	403	5	coyle	coyle	PROPN
ertr-840	403	6	,	,	PUNCT
ertr-840	403	7	j.r	j.r	PROPN
ertr-840	403	8	.	.	PROPN
ertr-840	403	9	,	,	PUNCT
ertr-840	403	10	lightfoot	lightfoot	PROPN
ertr-840	403	11	,	,	PUNCT
ertr-840	403	12	e.	e.	PROPN
ertr-840	403	13	and	and	CCONJ
ertr-840	403	14	scott	scott	PROPN
ertr-840	403	15	,	,	PUNCT
ertr-840	403	16	a.	a.	NOUN
ertr-840	403	17	,	,	PUNCT
ertr-840	403	18	2007	2007	NUM
ertr-840	403	19	.	.	PUNCT
ertr-840	404	1	reconsidering	reconsider	VERB
ertr-840	404	2	models	model	NOUN
ertr-840	404	3	of	of	ADP
ertr-840	404	4	influence	influence	NOUN
ertr-840	404	5	:	:	PUNCT
ertr-840	404	6	the	the	DET
ertr-840	404	7	relationship	relationship	NOUN
ertr-840	404	8	between	between	ADP
ertr-840	404	9	consumer	consumer	NOUN
ertr-840	404	10	social	social	ADJ
ertr-840	404	11	networks	network	NOUN
ertr-840	404	12	and	and	CCONJ
ertr-840	404	13	word	word	NOUN
ertr-840	404	14	-	-	PUNCT
ertr-840	404	15	of	of	ADP
ertr-840	404	16	-	-	PUNCT
ertr-840	404	17	mouth	mouth	NOUN
ertr-840	404	18	effectiveness	effectiveness	NOUN
ertr-840	404	19	.	.	PUNCT
ertr-840	405	1	journal	journal	NOUN
ertr-840	405	2	of	of	ADP
ertr-840	405	3	advertising	advertising	NOUN
ertr-840	405	4	research	research	NOUN
ertr-840	405	5	,	,	PUNCT
ertr-840	405	6	47(4	47(4	PROPN
ertr-840	405	7	)	)	PUNCT
ertr-840	405	8	,	,	PUNCT
ertr-840	405	9	pp.387	pp.387	NOUN
ertr-840	405	10	-	-	SYM
ertr-840	405	11	397	397	NUM
ertr-840	405	12	.	.	PUNCT
ertr-840	406	1	sun	sun	NOUN
ertr-840	406	2	,	,	PUNCT
ertr-840	406	3	t.	t.	PROPN
ertr-840	406	4	,	,	PUNCT
ertr-840	406	5	youn	youn	PROPN
ertr-840	406	6	,	,	PUNCT
ertr-840	406	7	s.	s.	PROPN
ertr-840	406	8	,	,	PUNCT
ertr-840	406	9	wu	wu	PROPN
ertr-840	406	10	,	,	PUNCT
ertr-840	406	11	g.	g.	PROPN
ertr-840	406	12	and	and	CCONJ
ertr-840	406	13	kuntaraporn	kuntaraporn	NOUN
ertr-840	406	14	,	,	PUNCT
ertr-840	406	15	m.	m.	NOUN
ertr-840	406	16	,	,	PUNCT
ertr-840	406	17	2006	2006	NUM
ertr-840	406	18	.	.	PUNCT
ertr-840	407	1	online	online	ADJ
ertr-840	407	2	word	word	NOUN
ertr-840	407	3	-	-	PUNCT
ertr-840	407	4	of	of	ADP
ertr-840	407	5	-	-	PUNCT
ertr-840	407	6	mouth	mouth	NOUN
ertr-840	407	7	(	(	PUNCT
ertr-840	407	8	or	or	CCONJ
ertr-840	407	9	mouse	mouse	NOUN
ertr-840	407	10	):	):	PUNCT
ertr-840	407	11	an	an	DET
ertr-840	407	12	exploration	exploration	NOUN
ertr-840	407	13	of	of	ADP
ertr-840	407	14	its	its	PRON
ertr-840	407	15	antecedents	antecedent	NOUN
ertr-840	407	16	and	and	CCONJ
ertr-840	407	17	consequences	consequence	NOUN
ertr-840	407	18	.	.	PUNCT
ertr-840	408	1	journal	journal	NOUN
ertr-840	408	2	of	of	ADP
ertr-840	408	3	computer	computer	NOUN
ertr-840	408	4	-	-	PUNCT
ertr-840	408	5	mediated	mediate	VERB
ertr-840	408	6	communication	communication	NOUN
ertr-840	408	7	,	,	PUNCT
ertr-840	408	8	11(4	11(4	NUM
ertr-840	408	9	)	)	PUNCT
ertr-840	408	10	,	,	PUNCT
ertr-840	408	11	pp.1104	pp.1104	PROPN
ertr-840	408	12	-	-	PUNCT
ertr-840	408	13	1127	1127	NUM
ertr-840	408	14	.	.	PUNCT
ertr-840	409	1	susskind	susskind	NOUN
ertr-840	409	2	,	,	PUNCT
ertr-840	409	3	a.m.	a.m.	ADV
ertr-840	409	4	,	,	PUNCT
ertr-840	409	5	2002	2002	NUM
ertr-840	409	6	.	.	PUNCT
ertr-840	410	1	i	i	PRON
ertr-840	410	2	told	tell	VERB
ertr-840	410	3	you	you	PRON
ertr-840	410	4	so	so	ADV
ertr-840	410	5	!	!	PUNCT
ertr-840	411	1	restaurant	restaurant	NOUN
ertr-840	411	2	customers	customer	NOUN
ertr-840	411	3	'	'	PART
ertr-840	411	4	word	word	NOUN
ertr-840	411	5	-	-	PUNCT
ertr-840	411	6	of	of	ADP
ertr-840	411	7	-	-	PUNCT
ertr-840	411	8	mouth	mouth	NOUN
ertr-840	411	9	communication	communication	NOUN
ertr-840	411	10	patterns	pattern	NOUN
ertr-840	411	11	.	.	PUNCT
ertr-840	412	1	cornell	cornell	PROPN
ertr-840	412	2	hotel	hotel	PROPN
ertr-840	412	3	and	and	CCONJ
ertr-840	412	4	restaurant	restaurant	NOUN
ertr-840	412	5	administration	administration	PROPN
ertr-840	412	6	quarterly	quarterly	PROPN
ertr-840	412	7	,	,	PUNCT
ertr-840	412	8	43(2	43(2	PROPN
ertr-840	412	9	)	)	PUNCT
ertr-840	412	10	,	,	PUNCT
ertr-840	412	11	pp.75	pp.75	ADJ
ertr-840	412	12	-	-	ADJ
ertr-840	412	13	85	85	NUM
ertr-840	412	14	.	.	PUNCT
ertr-840	413	1	trip	trip	NOUN
ertr-840	413	2	advisor	advisor	NOUN
ertr-840	413	3	,	,	PUNCT
ertr-840	413	4	2013	2013	NUM
ertr-840	413	5	.	.	PUNCT
ertr-840	414	1	trip	trip	NOUN
ertr-840	414	2	barometer	barometer	NOUN
ertr-840	414	3	by	by	ADP
ertr-840	414	4	trip	trip	NOUN
ertr-840	414	5	advisor	advisor	NOUN
ertr-840	414	6	.	.	PUNCT
ertr-840	415	1	the	the	DET
ertr-840	415	2	world	world	NOUN
ertr-840	415	3	’s	’s	PART
ertr-840	415	4	largest	large	ADJ
ertr-840	415	5	accommodation	accommodation	NOUN
ertr-840	415	6	and	and	CCONJ
ertr-840	415	7	traveler	traveler	NOUN
ertr-840	415	8	survey	survey	NOUN
ertr-840	415	9	.	.	PUNCT
ertr-840	416	1	trip	trip	NOUN
ertr-840	416	2	advisor	advisor	NOUN
ertr-840	416	3	,	,	PUNCT
ertr-840	416	4	2020	2020	NUM
ertr-840	416	5	.	.	PUNCT
ertr-840	417	1	“	"	PUNCT
ertr-840	417	2	about	about	ADP
ertr-840	417	3	tripadvisor	tripadvisor	NOUN
ertr-840	417	4	”	"	PUNCT
ertr-840	417	5	,	,	PUNCT
ertr-840	417	6	available	available	ADJ
ertr-840	417	7	at	at	ADP
ertr-840	417	8	:	:	PUNCT
ertr-840	417	9	https://tripadvisor.mediaroom.com/inabout-us	https://tripadvisor.mediaroom.com/inabout-us	PROPN
ertr-840	417	10	trusov	trusov	NOUN
ertr-840	417	11	,	,	PUNCT
ertr-840	417	12	m.	m.	NOUN
ertr-840	417	13	,	,	PUNCT
ertr-840	417	14	bucklin	bucklin	PROPN
ertr-840	417	15	,	,	PUNCT
ertr-840	417	16	r.e	r.e	PROPN
ertr-840	417	17	.	.	PROPN
ertr-840	417	18	and	and	CCONJ
ertr-840	417	19	pauwels	pauwel	NOUN
ertr-840	417	20	,	,	PUNCT
ertr-840	417	21	k.	k.	PROPN
ertr-840	417	22	,	,	PUNCT
ertr-840	417	23	2009	2009	NUM
ertr-840	417	24	.	.	PUNCT
ertr-840	418	1	effects	effect	NOUN
ertr-840	418	2	of	of	ADP
ertr-840	418	3	word	word	NOUN
ertr-840	418	4	-	-	PUNCT
ertr-840	418	5	of	of	ADP
ertr-840	418	6	-	-	PUNCT
ertr-840	418	7	mouth	mouth	NOUN
ertr-840	418	8	versus	versus	ADP
ertr-840	418	9	traditional	traditional	ADJ
ertr-840	418	10	marketing	marketing	NOUN
ertr-840	418	11	:	:	PUNCT
ertr-840	418	12	findings	finding	NOUN
ertr-840	418	13	from	from	ADP
ertr-840	418	14	an	an	DET
ertr-840	418	15	internet	internet	NOUN
ertr-840	418	16	social	social	ADJ
ertr-840	418	17	networking	network	VERB
ertr-840	418	18	site	site	NOUN
ertr-840	418	19	.	.	PUNCT
ertr-840	419	1	journal	journal	PROPN
ertr-840	419	2	of	of	ADP
ertr-840	419	3	marketing	marketing	NOUN
ertr-840	419	4	,	,	PUNCT
ertr-840	419	5	73(5	73(5	NUM
ertr-840	419	6	)	)	PUNCT
ertr-840	419	7	,	,	PUNCT
ertr-840	419	8	pp.90	pp.90	NOUN
ertr-840	419	9	-	-	PUNCT
ertr-840	419	10	102	102	NUM
ertr-840	419	11	.	.	PUNCT
ertr-840	420	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN
ertr-840	420	2	e	e	NOUN
ertr-840	420	3	-	-	NOUN
ertr-840	420	4	review	review	NOUN
ertr-840	420	5	of	of	ADP
ertr-840	420	6	tourism	tourism	NOUN
ertr-840	420	7	research	research	NOUN
ertr-840	420	8	(	(	PUNCT
ertr-840	420	9	ertr	ertr	NOUN
ertr-840	420	10	)	)	PUNCT
ertr-840	420	11	,	,	PUNCT
ertr-840	420	12	vol	vol	NOUN
ertr-840	420	13	.	.	PROPN
ertr-840	420	14	19	19	NUM
ertr-840	420	15	,	,	PUNCT
ertr-840	420	16	no	no	INTJ
ertr-840	420	17	.	.	NOUN
ertr-840	420	18	2	2	NUM
ertr-840	420	19	,	,	PUNCT
ertr-840	420	20	2022	2022	NUM
ertr-840	420	21	http://ertr.tamu.edu	http://ertr.tamu.edu	NOUN
ertr-840	420	22	236	236	NUM
ertr-840	420	23	tussyadiah	tussyadiah	PROPN
ertr-840	420	24	,	,	PUNCT
ertr-840	420	25	i.	i.	PROPN
ertr-840	420	26	,	,	PUNCT
ertr-840	420	27	&	&	CCONJ
ertr-840	420	28	fesenmaier	fesenmaier	PROPN
ertr-840	420	29	,	,	PUNCT
ertr-840	420	30	d.	d.	PROPN
ertr-840	420	31	r.	r.	PROPN
ertr-840	420	32	,	,	PUNCT
ertr-840	420	33	2009	2009	NUM
ertr-840	420	34	.	.	PUNCT
ertr-840	421	1	mediating	mediate	VERB
ertr-840	421	2	tourist	tourist	NOUN
ertr-840	421	3	experiences	experience	NOUN
ertr-840	421	4	:	:	PUNCT
ertr-840	421	5	access	access	NOUN
ertr-840	421	6	to	to	ADP
ertr-840	421	7	places	place	NOUN
ertr-840	421	8	via	via	ADP
ertr-840	421	9	shared	share	VERB
ertr-840	421	10	videos	video	NOUN
ertr-840	421	11	.	.	PUNCT
ertr-840	422	1	annals	annal	NOUN
ertr-840	422	2	of	of	ADP
ertr-840	422	3	tourism	tourism	NOUN
ertr-840	422	4	research	research	NOUN
ertr-840	422	5	,	,	PUNCT
ertr-840	422	6	36(1	36(1	NUM
ertr-840	422	7	)	)	PUNCT
ertr-840	422	8	,	,	PUNCT
ertr-840	422	9	24–40	24–40	NUM
ertr-840	422	10	.	.	PUNCT
ertr-840	423	1	valkenburg	valkenburg	PROPN
ertr-840	423	2	,	,	PUNCT
ertr-840	423	3	p.m.	p.m.	NOUN
ertr-840	423	4	,	,	PUNCT
ertr-840	423	5	peter	peter	PROPN
ertr-840	423	6	,	,	PUNCT
ertr-840	423	7	j.	j.	PROPN
ertr-840	423	8	and	and	CCONJ
ertr-840	423	9	schouten	schouten	PROPN
ertr-840	423	10	,	,	PUNCT
ertr-840	423	11	a.p	a.p	PROPN
ertr-840	423	12	.	.	PROPN
ertr-840	423	13	,	,	PUNCT
ertr-840	423	14	2006	2006	NUM
ertr-840	423	15	.	.	PUNCT
ertr-840	424	1	friend	friend	NOUN
ertr-840	424	2	networking	network	VERB
ertr-840	424	3	sites	site	NOUN
ertr-840	424	4	and	and	CCONJ
ertr-840	424	5	their	their	PRON
ertr-840	424	6	relationship	relationship	NOUN
ertr-840	424	7	to	to	ADP
ertr-840	424	8	adolescents	adolescent	NOUN
ertr-840	424	9	'	'	PART
ertr-840	424	10	well	well	ADV
ertr-840	424	11	-	-	PUNCT
ertr-840	424	12	being	being	NOUN
ertr-840	424	13	and	and	CCONJ
ertr-840	424	14	social	social	ADJ
ertr-840	424	15	self	self	NOUN
ertr-840	424	16	-	-	PUNCT
ertr-840	424	17	esteem	esteem	NOUN
ertr-840	424	18	.	.	PUNCT
ertr-840	425	1	cyber	cyber	PROPN
ertr-840	425	2	psychology	psychology	NOUN
ertr-840	425	3	&	&	CCONJ
ertr-840	425	4	behavior	behavior	PROPN
ertr-840	425	5	,	,	PUNCT
ertr-840	425	6	9(5	9(5	NUM
ertr-840	425	7	)	)	PUNCT
ertr-840	425	8	,	,	PUNCT
ertr-840	425	9	pp.584	pp.584	PROPN
ertr-840	425	10	-	-	PROPN
ertr-840	425	11	590	590	NUM
ertr-840	425	12	.	.	PUNCT
ertr-840	426	1	vermeulen	vermeulen	PROPN
ertr-840	426	2	,	,	PUNCT
ertr-840	426	3	i.	i.	PROPN
ertr-840	426	4	e.	e.	PROPN
ertr-840	426	5	,	,	PUNCT
ertr-840	426	6	and	and	CCONJ
ertr-840	426	7	d.	d.	PROPN
ertr-840	426	8	seegers	seeger	NOUN
ertr-840	426	9	.	.	PUNCT
ertr-840	427	1	2009	2009	NUM
ertr-840	427	2	.	.	PUNCT
ertr-840	428	1	tried	try	VERB
ertr-840	428	2	and	and	CCONJ
ertr-840	428	3	tested	test	VERB
ertr-840	428	4	:	:	PUNCT
ertr-840	428	5	the	the	DET
ertr-840	428	6	impact	impact	NOUN
ertr-840	428	7	of	of	ADP
ertr-840	428	8	online	online	ADJ
ertr-840	428	9	hotel	hotel	NOUN
ertr-840	428	10	reviews	review	NOUN
ertr-840	428	11	on	on	ADP
ertr-840	428	12	consumer	consumer	NOUN
ertr-840	428	13	consideration	consideration	NOUN
ertr-840	428	14	.	.	PUNCT
ertr-840	429	1	tourism	tourism	NOUN
ertr-840	429	2	management	management	NOUN
ertr-840	429	3	,	,	PUNCT
ertr-840	429	4	30:123	30:123	NUM
ertr-840	429	5	-	-	SYM
ertr-840	429	6	27	27	NUM
ertr-840	429	7	.	.	PUNCT
ertr-840	430	1	verna	verna	PROPN
ertr-840	430	2	,	,	PUNCT
ertr-840	430	3	p.	p.	NOUN
ertr-840	430	4	,	,	PUNCT
ertr-840	430	5	2007	2007	NUM
ertr-840	430	6	.	.	PUNCT
ertr-840	431	1	user	user	NOUN
ertr-840	431	2	-	-	PUNCT
ertr-840	431	3	generated	generate	VERB
ertr-840	431	4	content	content	NOUN
ertr-840	431	5	:	:	PUNCT
ertr-840	431	6	will	will	AUX
ertr-840	431	7	web	web	VERB
ertr-840	431	8	2.0	2.0	NUM
ertr-840	431	9	pay	pay	VERB
ertr-840	431	10	its	its	PRON
ertr-840	431	11	way	way	NOUN
ertr-840	431	12	?	?	PUNCT
ertr-840	432	1	emarketer	emarketer	NOUN
ertr-840	432	2	.	.	PUNCT
ertr-840	433	1	web	web	NOUN
ertr-840	433	2	2.0	2.0	NUM
ertr-840	433	3	.	.	PUNCT
ertr-840	434	1	(	(	PUNCT
ertr-840	434	2	n.d	n.d	PROPN
ertr-840	434	3	.	.	PROPN
ertr-840	434	4	)	)	PUNCT
ertr-840	434	5	.	.	PUNCT
ertr-840	435	1	in	in	ADP
ertr-840	435	2	wikipedia	wikipedia	PROPN
ertr-840	435	3	.	.	PUNCT
ertr-840	436	1	retrieved	retrieve	VERB
ertr-840	436	2	august	august	PROPN
ertr-840	436	3	12	12	NUM
ertr-840	436	4	,	,	PUNCT
ertr-840	436	5	2007	2007	NUM
ertr-840	436	6	from	from	ADP
ertr-840	436	7	http://en.wikipedia	http://en.wikipedia	PROPN
ertr-840	436	8	.	.	PUNCT
ertr-840	437	1	org	org	ADJ
ertr-840	437	2	/	/	SYM
ertr-840	437	3	wiki	wiki	PROPN
ertr-840	437	4	/	/	SYM
ertr-840	437	5	web_2.0	web_2.0	PROPN
ertr-840	437	6	xiang	xiang	PROPN
ertr-840	437	7	,	,	PUNCT
ertr-840	437	8	z.	z.	PROPN
ertr-840	437	9	,	,	PUNCT
ertr-840	437	10	wöber	wöber	PROPN
ertr-840	437	11	,	,	PUNCT
ertr-840	437	12	k.	k.	PROPN
ertr-840	437	13	,	,	PUNCT
ertr-840	437	14	&	&	CCONJ
ertr-840	437	15	fesenmaier	fesenmaier	PROPN
ertr-840	437	16	,	,	PUNCT
ertr-840	437	17	d.	d.	PROPN
ertr-840	437	18	r.	r.	PROPN
ertr-840	437	19	,	,	PUNCT
ertr-840	437	20	2008	2008	NUM
ertr-840	437	21	.	.	PUNCT
ertr-840	438	1	representation	representation	NOUN
ertr-840	438	2	of	of	ADP
ertr-840	438	3	the	the	DET
ertr-840	438	4	online	online	ADJ
ertr-840	438	5	tourism	tourism	NOUN
ertr-840	438	6	domain	domain	NOUN
ertr-840	438	7	in	in	ADP
ertr-840	438	8	search	search	NOUN
ertr-840	438	9	engines	engine	NOUN
ertr-840	438	10	.	.	PUNCT
ertr-840	439	1	journal	journal	NOUN
ertr-840	439	2	of	of	ADP
ertr-840	439	3	travel	travel	NOUN
ertr-840	439	4	research	research	NOUN
ertr-840	439	5	,	,	PUNCT
ertr-840	439	6	47(2	47(2	PROPN
ertr-840	439	7	)	)	PUNCT
ertr-840	439	8	,	,	PUNCT
ertr-840	439	9	137–150	137–150	NUM
ertr-840	439	10	.	.	PUNCT
ertr-840	440	1	xu	xu	PROPN
ertr-840	440	2	,	,	PUNCT
ertr-840	440	3	x.	x.	NOUN
ertr-840	440	4	,	,	PUNCT
ertr-840	440	5	2019	2019	NUM
ertr-840	440	6	.	.	PUNCT
ertr-840	441	1	examining	examine	VERB
ertr-840	441	2	the	the	DET
ertr-840	441	3	relevance	relevance	NOUN
ertr-840	441	4	of	of	ADP
ertr-840	441	5	online	online	ADJ
ertr-840	441	6	customer	customer	NOUN
ertr-840	441	7	textual	textual	ADJ
ertr-840	441	8	reviews	review	NOUN
ertr-840	441	9	on	on	ADP
ertr-840	441	10	hotels	hotel	NOUN
ertr-840	441	11	’	'	PUNCT
ertr-840	441	12	product	product	NOUN
ertr-840	441	13	and	and	CCONJ
ertr-840	441	14	service	service	NOUN
ertr-840	441	15	attributes	attribute	NOUN
ertr-840	441	16	.	.	PUNCT
ertr-840	442	1	journal	journal	PROPN
ertr-840	442	2	of	of	ADP
ertr-840	442	3	hospitality	hospitality	PROPN
ertr-840	442	4	&	&	CCONJ
ertr-840	442	5	tourism	tourism	NOUN
ertr-840	442	6	research	research	NOUN
ertr-840	442	7	,	,	PUNCT
ertr-840	442	8	43(1	43(1	NOUN
ertr-840	442	9	)	)	PUNCT
ertr-840	442	10	,	,	PUNCT
ertr-840	442	11	pp.141	pp.141	PROPN
ertr-840	442	12	-	-	X
ertr-840	442	13	163	163	NUM
ertr-840	442	14	.	.	PUNCT
ertr-840	443	1	xue	xue	PROPN
ertr-840	443	2	,	,	PUNCT
ertr-840	443	3	f.	f.	PROPN
ertr-840	443	4	and	and	CCONJ
ertr-840	443	5	phelps	phelps	PROPN
ertr-840	443	6	,	,	PUNCT
ertr-840	443	7	j.e	j.e	PROPN
ertr-840	443	8	.	.	PROPN
ertr-840	443	9	,	,	PUNCT
ertr-840	443	10	2004	2004	NUM
ertr-840	443	11	.	.	PUNCT
ertr-840	444	1	internet	internet	NOUN
ertr-840	444	2	-	-	PUNCT
ertr-840	444	3	facilitated	facilitate	VERB
ertr-840	444	4	consumer	consumer	NOUN
ertr-840	444	5	-	-	PUNCT
ertr-840	444	6	to	to	ADP
ertr-840	444	7	-	-	PUNCT
ertr-840	444	8	consumer	consumer	NOUN
ertr-840	444	9	communication	communication	NOUN
ertr-840	444	10	:	:	PUNCT
ertr-840	444	11	the	the	DET
ertr-840	444	12	moderating	moderate	VERB
ertr-840	444	13	role	role	NOUN
ertr-840	444	14	of	of	ADP
ertr-840	444	15	receiver	receiver	ADJ
ertr-840	444	16	characteristics	characteristic	NOUN
ertr-840	444	17	.	.	PUNCT
ertr-840	445	1	international	international	ADJ
ertr-840	445	2	journal	journal	PROPN
ertr-840	445	3	of	of	ADP
ertr-840	445	4	internet	internet	NOUN
ertr-840	445	5	marketing	marketing	NOUN
ertr-840	445	6	and	and	CCONJ
ertr-840	445	7	advertising	advertising	NOUN
ertr-840	445	8	,	,	PUNCT
ertr-840	445	9	1(2	1(2	NUM
ertr-840	445	10	)	)	PUNCT
ertr-840	445	11	,	,	PUNCT
ertr-840	445	12	pp.121	pp.121	PROPN
ertr-840	445	13	-	-	PUNCT
ertr-840	445	14	136	136	NUM
ertr-840	445	15	.	.	PUNCT
ertr-840	446	1	yoo	yoo	PROPN
ertr-840	446	2	,	,	PUNCT
ertr-840	446	3	b.	b.	PROPN
ertr-840	446	4	and	and	CCONJ
ertr-840	446	5	donthu	donthu	PROPN
ertr-840	446	6	,	,	PUNCT
ertr-840	446	7	n.	n.	NOUN
ertr-840	446	8	,	,	PUNCT
ertr-840	446	9	2001	2001	NUM
ertr-840	446	10	.	.	PUNCT
ertr-840	447	1	developing	develop	VERB
ertr-840	447	2	and	and	CCONJ
ertr-840	447	3	validating	validate	VERB
ertr-840	447	4	a	a	DET
ertr-840	447	5	multidimensional	multidimensional	ADJ
ertr-840	447	6	consumer	consumer	NOUN
ertr-840	447	7	-	-	PUNCT
ertr-840	447	8	based	base	VERB
ertr-840	447	9	brand	brand	NOUN
ertr-840	447	10	equity	equity	NOUN
ertr-840	447	11	scale	scale	NOUN
ertr-840	447	12	.	.	PUNCT
ertr-840	448	1	journal	journal	PROPN
ertr-840	448	2	of	of	ADP
ertr-840	448	3	business	business	NOUN
ertr-840	448	4	research	research	NOUN
ertr-840	448	5	,	,	PUNCT
ertr-840	448	6	52(1	52(1	NOUN
ertr-840	448	7	)	)	PUNCT
ertr-840	448	8	.	.	PUNCT
ertr-840	449	1	http://ertr.tamu.edu/	http://ertr.tamu.edu/	PROPN