


































Economics, Law and Policy 
ISSN 2576-2060 (Print) ISSN 2576-2052 (Online) 

Vol. 7, No. 1, 2024 

www.scholink.org/ojs/index.php/elp 

 
 

173 

Original Paper 

Research on the Role of the Digital Economy in the Modern 

Logistics Industry 

Zichen Wang
1
 

1
 University of Shanghai for Science and Technology, Shanghai, China 

 

Received: May 6, 2024        Accepted: June 15, 2024         Online Published: June 17, 2024 

doi:10.22158/elp.v7n1p173         URL: http://dx.doi.org/10.22158/elp.v7n1p173 

 

Abstract 

The world has entered an era of digital economy, and China’s logistics industry is accelerating its 

digital transformation to promote the upgrading of industrial structure, enhance safety and efficiency, 

improve service quality, optimize user experience, and ultimately drive intelligent transformation. 

Furthermore, in response to the current state of digital logistics, this paper proposes optimization and 

innovation policies such as strengthening the training of logistics innovation technical personnel, 

enhancing the economic infrastructure of digital logistics, and promoting deep integration between the 

digital economy and logistics industr -to enrich logistic theory under the digital economy and promote 

high-quality development of contemporary logistics industry. 

Keywords 

Digital Economy, Smart Logistics, Logistics Industry, Digital Era, Development 

 

1. Introduction 

With the rapid development of global e-commerce and internet industry, logistics industry-as an 

indispensable part-also follows its development. The logistics industry is a new emerging industry in 

contemporary society, and its importance and vitality in contemporary society has great potential for 

future development. The world has entered an era of digital economy, artificial intelligence, blockchain 

technology and cloud computing and other digital technologies have been used in all walks of life, the 

logistics industry is also entering a period of digital transformation: the traditional logistics industry 

should be adjusted in a timely manner, better integration with digital technology to promote the 

development of each other. This paper mainly studies the current situation of the logistics industry’s 

demand for digital economy technology in the era of digital economy, explores the role of digital 

economy in the modern logistics industry, gives the logistics industry optimization and innovation 

countermeasures in the era of the digital economy, and puts forward good policy recommendations to 



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promote the accelerated and high-quality development of the logistics industry. 

 

2. Definition of the Digital Economy and the Current Status of Its Development 

The digital economy is a new economic form following the agricultural and industrial economies. The 

digital economy refers to a series of economic activities that use digitized knowledge and information 

as the key production factors, modern information networks as the important carriers, and the effective 

use of information and communication technologies as the important driving force for efficiency 

enhancement and the optimization of the economic structure, and it is a new economic form that 

promotes the greater unity of equity and efficiency. The digital economy is developing at a fast pace, 

radiating widely and influencing profoundly, constantly pushing forward profound changes in the 

modes of production, living and governance, and becoming a key force in reorganizing global factor 

resources, reshaping the global economic structure and changing the pattern of global competition. The 

Digital China Development Report (2023) suggests that with the joint efforts of all regions and 

departments, positive progress will be made in the construction of Digital China in 2023. The pace of 

data foundation system construction has accelerated, and a national data work system with 

up-and-down linkage and horizontal synergy has initially taken shape. The digital infrastructure has 

been expanding and speeding up, and the total scale of arithmetic power has reached 230EFLOPS, 

ranking second in the world; key core technologies such as advanced technology, artificial intelligence, 

5G/6G and other key core technologies have been making breakthroughs, and high-performance 

computing has continued to be in the first echelon in the world. The data factor market has become 

increasingly active, with total data production amounting to 32.85ZB, a year-on-year increase of 

22.44%. 2023 saw China’s digital economy maintain steady growth, with the added value of core 

industries in the digital economy accounting for 10% of GDP, and as of 2024, the scale of China’s 

digital economy market continues to expand, accounting for an increasing proportion of China’s GDP, 

which signifies that the digital economy’s national economic proportion has been increasing, and has 

become an important force driving economic growth in China in the new era. 

 

3. Analysis of the Current Situation of China’s Logistics Industry in a Digital Context  

The logistics industry is rapidly advancing its digital transformation, enhancing logistics efficiency and 

service quality through technologies such as the Internet of Things, big data, and artificial intelligence. 

Since 2010, express logistics enterprises have extensively established big data application platforms, 

such as the Cai Niao supply chain control tower, to enable data-driven operations through functions 

like panoramic vision, abnormal alarm systems, and intelligent diagnosis. In 2023, the number of newly 

established digital logistics enterprises exceeded 5,900, marking a nearly 12% increase compared to 

2022. Additionally, in 2023 there will be a total of 1,647 new digital logistics projects accounting for 

approximately 54.77%, with specific focus on big data (1,947 projects) and Internet of Things 

technology (1.736 projects). The penetration rate of digital logistics projects is projected to reach 



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49.5% in 2023-an increase of 12.5% from the previous year. SF Express continues to lead scientific 

and technological innovation by launching a digital twin platform in order to establish a highly accurate 

virtual representation of real-world scenarios within the logistic process using intelligent algorithms for 

optimization strategies and algorithm development research. The ongoing acceleration of digital 

transformation within the logistics industry provides robust support for high-quality development while 

continuously improving overall quality and efficiency. 

 

4. An Exploratory Analysis of the Role of the Digital Economy in the Modern Logistics Industry 

4.1 Digital Economy Promotes Green Development of the Logistics Industry 

The digital economy promotes the green and sustainable development of the logistics industry. The 

application of digital technologies such as the Internet of Things, big data analysis, artificial 

intelligence, cloud computing, etc., makes the logistics system more reasonable and efficient, reduces 

the non-essential invalid transportation and the use of transportation means of time, which reduces the 

energy consumption and air pollution; the digital economy technology makes the warehousing of the 

logistics industry more and more intelligent and automated, for example, the application of Internet of 

Things sensors makes the warehouse temperature, humidity, etc. monitored in real time, which helps to 

reduce the waste of goods and the energy consumption of transportation; the use of digital economy 

technology optimizes the warehouse layout and transportation route of the logistics system. The 

application of Internet of Things sensors the transportation of fruits and vegetables, for example, 

making it possible to monitor the temperature and humidity of the warehouse in real time, thus helping 

to reduce the waste of goods and transport energy consumption; the use of digital economy technology 

makes the logistics system optimize the layout of warehousing and transportation paths, so that the 

goods can arrive at their destinations faster and more efficiently, reduce the number of unnecessary 

transportation links, shorten the transport path, thus reducing the energy consumption of transportation 

means and reducing the pollution of the environment. In the era of digital economy, green logistics 

technology is more and more widely used in the logistics industry, new energy electric vehicles, 

hydrogen cars gradually replace traditional oil vehicles, new energy trucks are gradually used in the 

logistics industry, such as the use of Tesla Semi electric trucks, making the global automobile 

emissions reduced, which contributes to environmental protection. At the same time, big data analysis 

technology contributes to the development and optimization of green packaging technology in the 

logistics industry, which reduces the damage to the environment caused by traditional logistics 

packaging materials; the application of digital economy technology improves the synergy and visibility 

of the supply chain. Cloud data storage technology enables real-time sharing of data and information 

between the supply chain, improves the responsiveness and operational efficiency of the whole supply 

chain, enables timely and accurate transmission of information, reduces the risk of logistics 

transportation and storage process, and then reduces energy loss, which contributes to the green and 

sustainable development of the logistics industry. 



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4.2 The Digital Economy Promotes the Upgrading of the Industrial Structure of the Logistics Industry 

The digital economy optimizes the original allocation of resources in the logistics industry, the 

introduction of the Internet, artificial intelligence, big data and other digital technologies can optimize 

the allocation of resources in the logistics industry, promoting the transformation of the logistics 

industry towards digital intelligence, the digital economy will prompt the interconnection of different 

industries, which will help to eliminate the asymmetry of information between different industries, and 

promote the linkage of independent industries to each other to eliminate barriers, which will in turn 

help to improve the entire industry chain, making it more efficient and rational. This will help improve 

the whole industry chain and make resource allocation more efficient and reasonable. 

The digital economy has optimized the industrial model of the logistics industry from all aspects. On 

the one hand, the reference of digital technology optimizes the management mode of logistics 

enterprises, which use big data and cloud computing technology to establish an intelligent management 

system to realize the intelligent scheduling and optimal allocation of resources such as orders, 

inventories, vehicles, etc., which improves the efficiency of logistics; at the same time, the introduction 

of intelligent logistics equipment and robots enables logistics enterprises to realize the automation of 

part of the manual labor, further improving the logistics efficiency. On the other hand, the reference of 

digital technology optimizes the transmission of logistics information such as the location and status of 

goods and improves the transparency of logistics. Users and companies are able to query the courier 

information at any time, reducing the information asymmetry of logistics information, and the 

application of artificial intelligence technology also makes the processing of logistics information more 

automated. 

The digital economy meets the consumer demand in the process of intelligent transformation of the 

logistics industry, and the digital economy has largely changed the behavior of consumers, and big data 

can accurately push recommended products according to the online shopping habits of consumers as 

well as recommend the same type of products with different price levels according to the historical 

consumption ability of consumers, and consumers will enhance the possibility of purchasing goods 

because of the accurate push of big data, therefore, the application of digital technology indirectly has a 

positive impact on the logistics industry. For logistics companies, the application of big data can more 

closely match the individual needs of consumers and consumption tendencies, each consumer can 

obtain personalized services, the overall service experience of consumers continues to improve, so that 

the digital economy can meet the consumer demand in the process of intelligent transformation of the 

logistics industry. 

4.3 The Digital Economy Enhances the Safety and Timeliness of the Logistics Industry 

The advancement of digital logistics facilitates the utilization of Internet of Things, big data, and other 

technologies by logistics enterprises to conduct real-time monitoring and management of storage, 

transportation, and delivery processes. This ensures the security of logistics goods at every stage, 

significantly reduces the risk of damage and loss, and guarantees overall logistics security. Logistics 



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enterprises employ big data technology to analyze historical data from various countries and regions, 

capturing information such as traffic patterns, human geography factors, and environmental conditions. 

This enables them to effectively plan and predict transportation routes for logistics goods in real time 

while minimizing potential risks. 

In order to address the constant risk of information leakage and loss due to the large volume of data in 

the industry, logistics enterprises ensure secure information storage through encryption, protection 

measures, backup systems, and other digital security technologies. Additionally with big data analysis 

and artificial intelligence technology support, logistics enterprises establish an intelligent distribution 

system that automatically optimizes distribution modes based on real-time weather conditions, traffic 

situations, and environmental factors ensuring timely delivery. 

Furthermore, the use of automated processing technology such as robot sorting in warehouse 

management reduces labor costs and improves speed accuracy thus enhancing timeliness. Logistics 

companies use big data analysis technology to analyze the logistics order demand in different months, 

different holidays and different regions in previous year, so to predict future demands and carry out 

capacity planning resource allocation in advance enabling them to prepare calmly ensuring timeliness. 

4.4 The Digital Economy Improves Service Quality and Optimizes User Experience in the Logistics 

Industry 

The application of digital economy technology in the logistics industry has optimized the service mode 

of the logistics industry, and digital technology has made the service of logistics more personalized for 

different users, so that different needs of users can be met. Compared with the traditional logistics 

service mode, users can choose a more favorable transportation mode, receiving mode and payment 

mode in the mini program, which greatly improves user experience. Logistics companies continue to 

analyze and excavate the collected data to better understand the different behavior patterns of all users, 

provide personalized logistics services, increase user stickiness and satisfaction, and improve their own 

competition in the logistics industry. The application of artificial intelligence in the logistics industry 

enables logistics enterprises to create their own intelligent online robots, which can answer and deal 

with questions at any time according to customers’ questions, establish a good communication channel 

between enterprises and customers, and improve users’ trust and satisfaction with enterprises. Internet 

of Things technology enables enterprises to locate and monitor logistics goods in real time, and predict 

the more accurate arrival time, customers can also monitor and browse the status of logistics goods in 

real time, check the estimated arrival time of goods, compared with the unknown status and location of 

traditional logistics goods. The Internet of Things technology, to a large extent, optimizes the users’ 

experience. 

4.5 Digital Economy Promotes Intelligent Transformation of the Logistics Industry 

The intelligent logistics industry refers to the transformation of traditional logistics into “Internet + 

logistics”. Logistics enterprises integrate Internet of Things information and other technologies to 

establish a smart integrated platform for logistics enabling intelligent warehousing, delivery, 



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transmission, and receipt processes. This facilitates high-quality and efficient collaboration among 

various units within the logistics system. The digital economy drives the digital and intelligent 

transformation of the industry by efficiently integrating and analyzing data in the logistics process plus 

enhancing information visualization. Enterprises can make informed logistic decisions through data 

analysis, leading to automation and intelligence in the industry. The digital economy introduces new 

models such as self-service delivery machines, campus automatic delivery robots, drone delivery, 

shared truck warehouses etc., providing momentum for the industry’s intelligent transformation. 

Additionally, globalization is a characteristic of the digital economy which promotes resource sharing 

among global logistics enterprises through technology exchange. 

 

5. The Demand Analysis of Logistics Industry for Digital Economy and Its Current Inadequacy  

5.1 Data Security and Technical Standards and Specifications 

With the continuous development of the digital transformation of the logistics industry, a large amount 

of private data such as transaction data, user information, address information, supply chain data and 

other private data are collected and left on file, data leakage and customer privacy leakage have become 

a potential threat, and the huge information system of the logistics enterprise is always at risk of being 

maliciously attacked and information leakage, so strengthening data security is the key to the 

transformation of the logistics industry into a digital and intelligent one, and logistics enterprises 

should establish a more sound data security management system, develop complete data security 

processes and policies, and set up a professional and experienced security team to provide more 

security for the logistics industry in the era of digital economy. 

Compared with the traditional logistics industry, the logistics industry in the era of digital economy 

needs more perfect technical standards and management norms, and the central government should set 

up relevant industry laws and regulations in a timely manner. Non-uniform technical standards and 

norms will make the market chaotic, supply chain inefficiency, increase the difficulty and cost of 

cooperation between enterprises, and even bring security risks and other problems. Logistics industry 

associations and organizations should take the initiative to participate in the development of industry 

technical standards and norms, so that the domestic norms and international norms adapt to the relative 

connection, logistics enterprises should also take the initiative to comply with the standards and norms 

set up by the industry, in accordance with the relevant laws and regulations. 

5.2 Refinement of the Talent Structure in Digital Logistics 

With digital transformation of the logistics industry, the human resource structure within the logistics 

industry has changed dramatically, some traditional manual positions have been replaced or removed, 

the industry needs more technical logistics talents, the logistics industry needs to invest more time and 

capital to cultivate technical and innovative talents, expand the talent pool of digital logistics, and make 

up for the gap in the supply of technical talents in the logistics industry in the era of digital economy. 

Regions with different levels of development should set up relevant policies and benefits to attract 



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skilled logistics talents, to ensure a balanced digital transformation of the logistics industry between 

regions and to avoid brain drain. 

5.3 Green Logistics and Sustainable Supply Chain Management 

The logistics industry in the era of digital economy should utilize big data, the Internet and other 

technologies to reduce the damage to the environment caused by logistics, incorporate the ESG system 

into its own new standards, reduce energy waste and packaging pollution, and pay more attention to 

green and low-carbon logistics methods. Logistics enterprises should pay attention to the sustainability 

of the supply chain between themselves, their customers and their suppliers, so as to reduce the cost of 

their own operations and enhance their competitiveness and development stability. 

 

6. Logistics Industry Optimization and Innovation Countermeasures Based on Digital Economy 

6.1 Enhance the Training of Technical Personnel in Logistics 

Digital technology and logistics enterprises complement each other and promote each other’s 

development, the logistics industry through the introduction of digital technology continues to develop 

in high quality, so it is urgent to cultivate logistics professionals who are proficient in digital 

technology, colleges and universities should respond to the changes of the times, promote the school 

curriculum and the modern industry in line with the focus on the cultivation of composite talents who 

have digital skills and professional knowledge of logistics. At the same time, the state should give more 

financial support to colleges and universities to promote the construction of the relevant professional 

curriculum system in colleges and universities, and local governments should formulate policies for the 

introduction of digital talents in the logistics industry as well as bonuses and benefits, etc., so as to 

inject more energetic and innovative scientific and technological talents into the logistics industry, and 

to make up for the shortage of talents in the logistics industry in the era of the digital economy. 

6.2 Strengthen the Infrastructure of Digital Logistics Economic, Facilitate the Deep Integration of 

Digital Economy and Logistics Industry 

Local governments should accelerate the construction of digital infrastructure, and accelerate the 

deployment and setup of a new generation of intelligent facility systems, such as setting up logistics 

information platforms, cloud computing and big data centers. Promote the digital transformation, 

intelligent transformation of national publicized facilities, create an all-round upgraded efficient, 

high-speed transportation system, use artificial intelligence, big data, cloud computing, the Internet and 

other technologies to realize the digital and automated management of the logistics industry, and 

continue to promote the development of the deep integration of the digital economy and the logistics 

industry. 

6.3 Promote the Development of Intelligent Logistics 

Implement the “Internet +” strategy: encourage logistics enterprises to apply modern information 

technologies such as the Internet, big data and artificial intelligence to establish an intelligent logistics 

system, optimize the organization of logistics and transportation, and improve the efficiency of 



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logistics and transportation, such as adopting AI algorithms to carry out the intelligent allocation of 

orders, transportation path planning and intelligent prediction of traffic congestion to further improve 

logistics efficiency and management level. Support logistics technology innovation, encourage 

enterprises to increase investment in automation, intelligent logistics equipment and information 

technology research and development, to enhance the intelligent level of logistics operations, such as in 

pet transportation, adding sensors, trackers, temperature detectors and other equipment connected to the 

user’s cell phone terminal, so that the user can use the Internet technology to observe the pet’s health 

and vital signs in real time, so as to achieve the development of intelligent logistics. 

6.4 Promote the Popularization of Digital Logistics Technology 

In order to promote the promotion and popularization of digital technology in small and medium-sized 

cities, and comprehensively promote the digital transformation of logistics, local governments can set 

up a special fund to vigorously promote the digital transformation of small logistics enterprises in rural 

and non-developed areas, so that they can break the threshold of digital transformation and narrow the 

digital technological gap between enterprises; logistics enterprises should strengthen the training and 

exercise of employees in digital technology, so that they can better learn and adapt to digital tools and 

software, and improve the overall technological capabilities of enterprises; the media should increase 

the promotion of digital logistics for users, so that users of different ages can better understand, adapt 

to, and use digital logistics technology, and promote the digitalization of logistics industry. Logistics 

enterprises should strengthen the training and exercise of employees in digital technology, so that they 

can better learn and adapt to digital tools and software, and improve the overall technological 

capabilities of the enterprise; the media should increase the promotion of digital logistics to users, so 

that users of different ages can better understand, adapt to, and use the digital logistics technology, and 

promote the digital transformation of the logistics industry. 

 

7. Conclusion 

The rapid development of the digital economy has injected a new “living water” and a new “energy” 

into the modern logistics industry. The logistics industry should keep up with the pace of the digital 

economy, seize the new opportunities empowered by the digital economy, meet the new challenges, 

and strive to realize the digital transformation and industrial change, and make positive contributions in 

the wave of promoting the digital transformation of the global economy, and continue to strive for the 

digital economy to drive the high-quality development of China’s economy.  

 

 

 

 

 

 



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