id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-10945	Maria, Yulita; Riyadi, Slamet; Cempena, Ida Bagus	Enhancing public communication effectiveness through information systems capabilities and organizational maturity: Evidence from a utility service project in Indonesia	2025	13	.pdf	application/pdf	6688	323	36	671 Edelweiss Applied Science and Technology ISSN: 2576-8484 Vol. 9, No. 11: 661-673, 2025 DOI: 10.55214/2576-8484.v9i11.10945 © 2025 by the authors; licensee Learning Gate Theoretically, the study bridges the missing link between communication effectiveness models (e.g., IGIM) and information governance maturity models, an evidence-based model that measures how digital infrastructure and organizational readiness collectively determine communication quality in public utilities. Theoretically, this study makes a contribution to information systems literature by integrating the Technology Acceptance Model (TAM), Capability Maturity Model Integration (CMMI), and information governance models into a single model of public communication effectiveness.	cache/easat-10945.pdf	txt/easat-10945.txt