id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-2533	Fatkhunnajah, Emmie ; Andjarwati, Tri ; Cempena, Ida Bagus 	The influence religiosity as a moderating patient satisfaction and positive word of mouth in Indonesian hospitals	2024	12	.pdf	application/pdf	5265	275	36	Thus, these results broaden understanding of psychological factors, such as religion, in moderating the relationship between patient satisfaction and Positive WOM, enabling the development of strategies that are more effective in influencing positive communication about health services in communities with different religious backgrounds. The practical implication is that in an effort to increase Positive WOM, Indonesian Hospitals need to prioritize strategies oriented towards increasing patient satisfaction, ensuring consistent service, as well as providing a satisfactory experience for every patient who comes, thus contributing to improving the image and public trust in Indonesian Hospitals.	cache/easat-2533.pdf	txt/easat-2533.txt