id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-2875	Kim, Jung Im 	Effects of job stress and emotional labor on depression in call-center workers	2024	8	.pdf	application/pdf	4378	260	60	In addition, the conflict between the emotions that emotional labor workers experience internally during the work process and the emotions that must be revealed according to job demands, that is, emotional dissonance, can be a factor that causes depressive symptoms [13]. A higher score means higher emotional labor.	cache/easat-2875.pdf	txt/easat-2875.txt