id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-3234	Kumar, R. Anil ; Kinslin, D. 	Role of customer experience and customer engagement in organised retail apparel stores with respect to select cities in Kerala	2024	13	.pdf	application/pdf	5772	372	38	Publisher: Learning Gate DOI: 10.55214/25768484.v8i6.3234 © 2024 by the authors; licensee Learning Gate © 2024 by the authors; licensee Learning Gate * Correspondence: anilkumar.noorul@outlook.com Role of customer experience and customer engagement in organised retail apparel stores with respect to select cities in Kerala R. Anil Kumar1*, D. Kinslin2 1Noorul Islam Centre for Higher Education, Thuckalay, Tamil Nadu, India; anilkumar.noorul@outlook.com (R.A.K.) 2Industry Institute Collaboration, Noorul Islam Centre for Higher Education, Thuckalay, Tamil Nadu, India. Abstract: Customer experience (CX) and customer engagement (CE) are pivotal elements in the success of retail stores, influencing customer satisfaction, loyalty, and overall business performance.	cache/easat-3234.pdf	txt/easat-3234.txt