id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-5418	Salazar, Lorena Liseth Cubas ; Lozada, Ricardo Zapata ; Mejía, Percy Junior Castro 	Strategies and customer satisfaction: A correlational study in a multi-brand automotive organization in Chiclayo	2025	12	.pdf	application/pdf	7267	320	37	Published: 13 March 2025 * Correspondence: lcubass@ucvvirtual.edu.pe Strategies and customer satisfaction: A correlational study in a multi-brand automotive organization in Chiclayo Lorena Liseth Cubas Salazar1*, Ricardo Zapata Lozada2, Percy Junior Castro Mejía3 1Escuela de Postgrado, Doctorado en Gestión Pública y Gobernabilidad, Universidad Cesar Vallejo; Chiclayo – Perú; lcubass@ucvvirtual.edu.pe (L.L.C.S) 2Escuela de Postgrado, Maestría en Gestión Pública - Universidad Cesar Vallejo; Chiclayo – Perú; zlozadar@ucvvirtual.edu.pe (R.A.Z.L) 3Universidad Cesar Vallejo, Peru; percycm@ucvvirtual.edu.pe (P.J.C.M). Keywords: Customer satisfaction, Customer service, Information, Organizational communication, Organizational strategies.	cache/easat-5418.pdf	txt/easat-5418.txt