id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-8723	Son, Le Van ; Khanh, Pham Ngoc 	The impact of return policies on consumers' online shopping intentions in Ho Chi Minh city, Vietnam	2025	13	.pdf	application/pdf	6123	344	54	Therefore, more research is needed to better understand the impact of return policy on online shopping consumers. [24] X. Su, Consumer returns policies and supply chain performance, Manufacturing & Service Operations Management, vol. 11, no. 4, pp.	cache/easat-8723.pdf	txt/easat-8723.txt