id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
easat-9735	Yao, Kai; Sangthong, Thaunjai; Khunthong, Ubonwan; Chen, Wei	When customer feedback sparks innovation: Self-efficacy as a psychological pathway in the tourism industry	2025	16	.pdf	application/pdf	7807	486	29	Hypothesis 1 (H1): Customer feedback has a positive effect on employee innovation behavior. Hypothesis 4 (H4): Employee self-efficacy mediates the relationship between customer feedback and employee innovation behavior.	cache/easat-9735.pdf	txt/easat-9735.txt