id	sid	tid	token	lemma	pos
easat-3234	1	1	edelweiss	edelweiss	PROPN
easat-3234	1	2	applied	apply	VERB
easat-3234	1	3	science	science	NOUN
easat-3234	1	4	and	and	CCONJ
easat-3234	1	5	technology	technology	NOUN
easat-3234	1	6	issn	issn	PROPN
easat-3234	1	7	:	:	PUNCT
easat-3234	1	8	2576	2576	NUM
easat-3234	1	9	-	-	SYM
easat-3234	1	10	8484	8484	NUM
easat-3234	1	11	vol	vol	NOUN
easat-3234	1	12	.	.	PROPN
easat-3234	1	13	8	8	NUM
easat-3234	1	14	,	,	PUNCT
easat-3234	1	15	no	no	INTJ
easat-3234	1	16	.	.	NOUN
easat-3234	1	17	6	6	NUM
easat-3234	1	18	,	,	PUNCT
easat-3234	1	19	5618	5618	NUM
easat-3234	1	20	-	-	SYM
easat-3234	1	21	5630	5630	NUM
easat-3234	1	22	2024	2024	NUM
easat-3234	1	23	publisher	publisher	NOUN
easat-3234	1	24	:	:	PUNCT
easat-3234	1	25	learning	learn	VERB
easat-3234	1	26	gate	gate	NOUN
easat-3234	1	27	doi	doi	PROPN
easat-3234	1	28	:	:	PUNCT
easat-3234	1	29	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	1	30	©	©	PROPN
easat-3234	1	31	2024	2024	NUM
easat-3234	1	32	by	by	ADP
easat-3234	1	33	the	the	DET
easat-3234	1	34	authors	author	NOUN
easat-3234	1	35	;	;	PUNCT
easat-3234	1	36	licensee	licensee	PROPN
easat-3234	1	37	learning	learning	NOUN
easat-3234	1	38	gate	gate	NOUN
easat-3234	1	39	©	©	PROPN
easat-3234	1	40	2024	2024	NUM
easat-3234	1	41	by	by	ADP
easat-3234	1	42	the	the	DET
easat-3234	1	43	authors	author	NOUN
easat-3234	1	44	;	;	PUNCT
easat-3234	1	45	licensee	licensee	PROPN
easat-3234	1	46	learning	learn	VERB
easat-3234	1	47	gate	gate	NOUN
easat-3234	1	48	*	*	PUNCT
easat-3234	1	49	correspondence	correspondence	NOUN
easat-3234	1	50	:	:	PUNCT
easat-3234	1	51	anilkumar.noorul@outlook.com	anilkumar.noorul@outlook.com	X
easat-3234	1	52	role	role	NOUN
easat-3234	1	53	of	of	ADP
easat-3234	1	54	customer	customer	NOUN
easat-3234	1	55	experience	experience	NOUN
easat-3234	1	56	and	and	CCONJ
easat-3234	1	57	customer	customer	NOUN
easat-3234	1	58	engagement	engagement	NOUN
easat-3234	1	59	in	in	ADP
easat-3234	1	60	organised	organise	VERB
easat-3234	1	61	retail	retail	ADJ
easat-3234	1	62	apparel	apparel	NOUN
easat-3234	1	63	stores	store	NOUN
easat-3234	1	64	with	with	ADP
easat-3234	1	65	respect	respect	NOUN
easat-3234	1	66	to	to	PART
easat-3234	1	67	select	select	VERB
easat-3234	1	68	cities	city	NOUN
easat-3234	1	69	in	in	ADP
easat-3234	1	70	kerala	kerala	PROPN
easat-3234	1	71	r.	r.	PROPN
easat-3234	1	72	anil	anil	PROPN
easat-3234	1	73	kumar1	kumar1	PROPN
easat-3234	1	74	*	*	PROPN
easat-3234	1	75	,	,	PUNCT
easat-3234	1	76	d.	d.	PROPN
easat-3234	1	77	kinslin2	kinslin2	PROPN
easat-3234	1	78	1noorul	1noorul	NUM
easat-3234	1	79	islam	islam	PROPN
easat-3234	1	80	centre	centre	PROPN
easat-3234	1	81	for	for	ADP
easat-3234	1	82	higher	high	ADJ
easat-3234	1	83	education	education	NOUN
easat-3234	1	84	,	,	PUNCT
easat-3234	1	85	thuckalay	thuckalay	NOUN
easat-3234	1	86	,	,	PUNCT
easat-3234	1	87	tamil	tamil	PROPN
easat-3234	1	88	nadu	nadu	PROPN
easat-3234	1	89	,	,	PUNCT
easat-3234	1	90	india	india	PROPN
easat-3234	1	91	;	;	PUNCT
easat-3234	1	92	anilkumar.noorul@outlook.com	anilkumar.noorul@outlook.com	X
easat-3234	1	93	(	(	PUNCT
easat-3234	1	94	r.a.k	r.a.k	ADJ
easat-3234	1	95	.	.	PUNCT
easat-3234	1	96	)	)	PUNCT
easat-3234	2	1	2industry	2industry	NUM
easat-3234	2	2	institute	institute	NOUN
easat-3234	2	3	collaboration	collaboration	NOUN
easat-3234	2	4	,	,	PUNCT
easat-3234	2	5	noorul	noorul	PROPN
easat-3234	2	6	islam	islam	PROPN
easat-3234	2	7	centre	centre	PROPN
easat-3234	2	8	for	for	ADP
easat-3234	2	9	higher	high	ADJ
easat-3234	2	10	education	education	NOUN
easat-3234	2	11	,	,	PUNCT
easat-3234	2	12	thuckalay	thuckalay	NOUN
easat-3234	2	13	,	,	PUNCT
easat-3234	2	14	tamil	tamil	PROPN
easat-3234	2	15	nadu	nadu	PROPN
easat-3234	2	16	,	,	PUNCT
easat-3234	2	17	india	india	PROPN
easat-3234	2	18	.	.	PUNCT
easat-3234	3	1	abstract	abstract	ADJ
easat-3234	3	2	:	:	PUNCT
easat-3234	3	3	customer	customer	NOUN
easat-3234	3	4	experience	experience	NOUN
easat-3234	3	5	(	(	PUNCT
easat-3234	3	6	cx	cx	NOUN
easat-3234	3	7	)	)	PUNCT
easat-3234	3	8	and	and	CCONJ
easat-3234	3	9	customer	customer	NOUN
easat-3234	3	10	engagement	engagement	NOUN
easat-3234	3	11	(	(	PUNCT
easat-3234	3	12	ce	ce	PROPN
easat-3234	3	13	)	)	PUNCT
easat-3234	3	14	are	be	AUX
easat-3234	3	15	pivotal	pivotal	ADJ
easat-3234	3	16	elements	element	NOUN
easat-3234	3	17	in	in	ADP
easat-3234	3	18	the	the	DET
easat-3234	3	19	success	success	NOUN
easat-3234	3	20	of	of	ADP
easat-3234	3	21	retail	retail	ADJ
easat-3234	3	22	stores	store	NOUN
easat-3234	3	23	,	,	PUNCT
easat-3234	3	24	influencing	influence	VERB
easat-3234	3	25	customer	customer	NOUN
easat-3234	3	26	satisfaction	satisfaction	NOUN
easat-3234	3	27	,	,	PUNCT
easat-3234	3	28	loyalty	loyalty	NOUN
easat-3234	3	29	,	,	PUNCT
easat-3234	3	30	and	and	CCONJ
easat-3234	3	31	overall	overall	ADJ
easat-3234	3	32	business	business	NOUN
easat-3234	3	33	performance	performance	NOUN
easat-3234	3	34	.	.	PUNCT
easat-3234	4	1	the	the	DET
easat-3234	4	2	present	present	ADJ
easat-3234	4	3	study	study	NOUN
easat-3234	4	4	looks	look	VERB
easat-3234	4	5	into	into	ADP
easat-3234	4	6	the	the	DET
easat-3234	4	7	role	role	NOUN
easat-3234	4	8	of	of	ADP
easat-3234	4	9	cx	cx	PROPN
easat-3234	4	10	and	and	CCONJ
easat-3234	4	11	ce	ce	PROPN
easat-3234	4	12	in	in	ADP
easat-3234	4	13	organized	organize	VERB
easat-3234	4	14	retail	retail	ADJ
easat-3234	4	15	apparel	apparel	NOUN
easat-3234	4	16	stores	store	NOUN
easat-3234	4	17	in	in	ADP
easat-3234	4	18	select	select	ADJ
easat-3234	4	19	cities	city	NOUN
easat-3234	4	20	of	of	ADP
easat-3234	4	21	kerala	kerala	PROPN
easat-3234	4	22	.	.	PUNCT
easat-3234	5	1	through	through	ADP
easat-3234	5	2	a	a	DET
easat-3234	5	3	mixed	mixed	ADJ
easat-3234	5	4	-	-	PUNCT
easat-3234	5	5	method	method	NOUN
easat-3234	5	6	approach	approach	NOUN
easat-3234	5	7	,	,	PUNCT
easat-3234	5	8	comprising	comprise	VERB
easat-3234	5	9	descriptive	descriptive	ADJ
easat-3234	5	10	as	as	ADV
easat-3234	5	11	well	well	ADV
easat-3234	5	12	as	as	ADP
easat-3234	5	13	correlational	correlational	ADJ
easat-3234	5	14	research	research	NOUN
easat-3234	5	15	designs	design	NOUN
easat-3234	5	16	,	,	PUNCT
easat-3234	5	17	the	the	DET
easat-3234	5	18	study	study	NOUN
easat-3234	5	19	investigates	investigate	VERB
easat-3234	5	20	how	how	SCONJ
easat-3234	5	21	customer	customer	NOUN
easat-3234	5	22	experience	experience	NOUN
easat-3234	5	23	influences	influence	VERB
easat-3234	5	24	customer	customer	NOUN
easat-3234	5	25	engagement	engagement	NOUN
easat-3234	5	26	,	,	PUNCT
easat-3234	5	27	loyalty	loyalty	NOUN
easat-3234	5	28	,	,	PUNCT
easat-3234	5	29	and	and	CCONJ
easat-3234	5	30	purchase	purchase	NOUN
easat-3234	5	31	intentions	intention	NOUN
easat-3234	5	32	.	.	PUNCT
easat-3234	6	1	the	the	DET
easat-3234	6	2	findings	finding	NOUN
easat-3234	6	3	reveal	reveal	VERB
easat-3234	6	4	significant	significant	ADJ
easat-3234	6	5	positive	positive	ADJ
easat-3234	6	6	impacts	impact	NOUN
easat-3234	6	7	of	of	ADP
easat-3234	6	8	customer	customer	NOUN
easat-3234	6	9	experience	experience	NOUN
easat-3234	6	10	on	on	ADP
easat-3234	6	11	engagement	engagement	NOUN
easat-3234	6	12	and	and	CCONJ
easat-3234	6	13	loyalty	loyalty	NOUN
easat-3234	6	14	,	,	PUNCT
easat-3234	6	15	with	with	ADP
easat-3234	6	16	demographic	demographic	ADJ
easat-3234	6	17	variables	variable	NOUN
easat-3234	6	18	playing	play	VERB
easat-3234	6	19	a	a	DET
easat-3234	6	20	moderating	moderate	VERB
easat-3234	6	21	role	role	NOUN
easat-3234	6	22	.	.	PUNCT
easat-3234	7	1	the	the	DET
easat-3234	7	2	results	result	NOUN
easat-3234	7	3	underscore	underscore	VERB
easat-3234	7	4	the	the	DET
easat-3234	7	5	importance	importance	NOUN
easat-3234	7	6	of	of	ADP
easat-3234	7	7	enhancing	enhance	VERB
easat-3234	7	8	customer	customer	NOUN
easat-3234	7	9	experience	experience	NOUN
easat-3234	7	10	to	to	PART
easat-3234	7	11	foster	foster	VERB
easat-3234	7	12	engagement	engagement	NOUN
easat-3234	7	13	and	and	CCONJ
easat-3234	7	14	loyalty	loyalty	NOUN
easat-3234	7	15	,	,	PUNCT
easat-3234	7	16	providing	provide	VERB
easat-3234	7	17	strategic	strategic	ADJ
easat-3234	7	18	insights	insight	NOUN
easat-3234	7	19	for	for	ADP
easat-3234	7	20	retail	retail	ADJ
easat-3234	7	21	managers	manager	NOUN
easat-3234	7	22	aiming	aim	VERB
easat-3234	7	23	to	to	PART
easat-3234	7	24	improve	improve	VERB
easat-3234	7	25	customer	customer	NOUN
easat-3234	7	26	retention	retention	NOUN
easat-3234	7	27	and	and	CCONJ
easat-3234	7	28	satisfaction	satisfaction	NOUN
easat-3234	7	29	.	.	PUNCT
easat-3234	8	1	keywords	keyword	NOUN
easat-3234	8	2	:	:	PUNCT
easat-3234	8	3	customer	customer	NOUN
easat-3234	8	4	engagement	engagement	NOUN
easat-3234	8	5	,	,	PUNCT
easat-3234	8	6	customer	customer	NOUN
easat-3234	8	7	experience	experience	NOUN
easat-3234	8	8	,	,	PUNCT
easat-3234	8	9	customer	customer	NOUN
easat-3234	8	10	loyalty	loyalty	NOUN
easat-3234	8	11	,	,	PUNCT
easat-3234	8	12	organized	organize	VERB
easat-3234	8	13	retail	retail	ADJ
easat-3234	8	14	apparel	apparel	NOUN
easat-3234	8	15	stores	store	NOUN
easat-3234	8	16	,	,	PUNCT
easat-3234	8	17	purchase	purchase	NOUN
easat-3234	8	18	intention	intention	NOUN
easat-3234	8	19	,	,	PUNCT
easat-3234	8	20	retail	retail	ADJ
easat-3234	8	21	marketing	marketing	NOUN
easat-3234	8	22	,	,	PUNCT
easat-3234	8	23	consumer	consumer	NOUN
easat-3234	8	24	behaviour	behaviour	NOUN
easat-3234	8	25	.	.	PUNCT
easat-3234	9	1	1	1	X
easat-3234	9	2	.	.	X
easat-3234	9	3	introduction	introduction	NOUN
easat-3234	9	4	lately	lately	ADV
easat-3234	9	5	,	,	PUNCT
easat-3234	9	6	customer	customer	NOUN
easat-3234	9	7	engagement	engagement	NOUN
easat-3234	9	8	(	(	PUNCT
easat-3234	9	9	ce	ce	PROPN
easat-3234	9	10	)	)	PUNCT
easat-3234	9	11	has	have	AUX
easat-3234	9	12	evolved	evolve	VERB
easat-3234	9	13	into	into	ADP
easat-3234	9	14	a	a	DET
easat-3234	9	15	vital	vital	ADJ
easat-3234	9	16	approach	approach	NOUN
easat-3234	9	17	for	for	ADP
easat-3234	9	18	generating	generating	NOUN
easat-3234	9	19	value	value	NOUN
easat-3234	9	20	within	within	ADP
easat-3234	9	21	contemporary	contemporary	ADJ
easat-3234	9	22	businesses	business	NOUN
easat-3234	9	23	[	[	X
easat-3234	9	24	7	7	NUM
easat-3234	9	25	,	,	PUNCT
easat-3234	9	26	9	9	NUM
easat-3234	9	27	]	]	PUNCT
easat-3234	9	28	.	.	PUNCT
easat-3234	10	1	this	this	DET
easat-3234	10	2	concept	concept	NOUN
easat-3234	10	3	,	,	PUNCT
easat-3234	10	4	characterized	characterize	VERB
easat-3234	10	5	by	by	ADP
easat-3234	10	6	a	a	DET
easat-3234	10	7	customer	customer	NOUN
easat-3234	10	8	's	's	PART
easat-3234	10	9	commitment	commitment	NOUN
easat-3234	10	10	of	of	ADP
easat-3234	10	11	resources	resource	NOUN
easat-3234	10	12	towards	towards	ADP
easat-3234	10	13	interactions	interaction	NOUN
easat-3234	10	14	with	with	ADP
easat-3234	10	15	a	a	DET
easat-3234	10	16	brand	brand	NOUN
easat-3234	10	17	[	[	X
easat-3234	10	18	16	16	NUM
easat-3234	10	19	]	]	PUNCT
easat-3234	10	20	,	,	PUNCT
easat-3234	10	21	has	have	AUX
easat-3234	10	22	been	be	AUX
easat-3234	10	23	associated	associate	VERB
easat-3234	10	24	with	with	ADP
easat-3234	10	25	various	various	ADJ
easat-3234	10	26	beneficial	beneficial	ADJ
easat-3234	10	27	outcomes	outcome	NOUN
easat-3234	10	28	.	.	PUNCT
easat-3234	11	1	in	in	ADP
easat-3234	11	2	the	the	DET
easat-3234	11	3	retail	retail	ADJ
easat-3234	11	4	industry	industry	NOUN
easat-3234	11	5	,	,	PUNCT
easat-3234	11	6	especially	especially	ADV
easat-3234	11	7	in	in	ADP
easat-3234	11	8	organized	organized	ADJ
easat-3234	11	9	apparel	apparel	NOUN
easat-3234	11	10	stores	store	NOUN
easat-3234	11	11	,	,	PUNCT
easat-3234	11	12	the	the	DET
easat-3234	11	13	association	association	NOUN
easat-3234	11	14	between	between	ADP
easat-3234	11	15	customer	customer	NOUN
easat-3234	11	16	experience	experience	NOUN
easat-3234	11	17	(	(	PUNCT
easat-3234	11	18	cx	cx	NOUN
easat-3234	11	19	)	)	PUNCT
easat-3234	11	20	and	and	CCONJ
easat-3234	11	21	engagement	engagement	NOUN
easat-3234	11	22	is	be	AUX
easat-3234	11	23	vital	vital	ADJ
easat-3234	11	24	.	.	PUNCT
easat-3234	12	1	ce	ce	PROPN
easat-3234	12	2	has	have	AUX
easat-3234	12	3	been	be	AUX
easat-3234	12	4	found	find	VERB
easat-3234	12	5	to	to	PART
easat-3234	12	6	boost	boost	VERB
easat-3234	12	7	sales	sale	NOUN
easat-3234	12	8	,	,	PUNCT
easat-3234	12	9	increase	increase	VERB
easat-3234	12	10	customer	customer	NOUN
easat-3234	12	11	spending	spending	NOUN
easat-3234	12	12	,	,	PUNCT
easat-3234	12	13	enhance	enhance	VERB
easat-3234	12	14	brand	brand	NOUN
easat-3234	12	15	reputation	reputation	NOUN
easat-3234	12	16	,	,	PUNCT
easat-3234	12	17	and	and	CCONJ
easat-3234	12	18	provide	provide	VERB
easat-3234	12	19	a	a	DET
easat-3234	12	20	competitive	competitive	ADJ
easat-3234	12	21	edge	edge	NOUN
easat-3234	12	22	and	and	CCONJ
easat-3234	12	23	higher	high	ADJ
easat-3234	12	24	profitability	profitability	NOUN
easat-3234	12	25	[	[	X
easat-3234	12	26	31	31	NUM
easat-3234	12	27	]	]	PUNCT
easat-3234	12	28	.	.	PUNCT
easat-3234	13	1	furthermore	furthermore	ADV
easat-3234	13	2	,	,	PUNCT
easat-3234	13	3	it	it	PRON
easat-3234	13	4	acts	act	VERB
easat-3234	13	5	as	as	ADP
easat-3234	13	6	a	a	DET
easat-3234	13	7	safeguard	safeguard	NOUN
easat-3234	13	8	against	against	ADP
easat-3234	13	9	losing	lose	VERB
easat-3234	13	10	customers	customer	NOUN
easat-3234	13	11	[	[	X
easat-3234	13	12	8	8	NUM
easat-3234	13	13	]	]	PUNCT
easat-3234	13	14	,	,	PUNCT
easat-3234	13	15	thereby	thereby	ADV
easat-3234	13	16	reducing	reduce	VERB
easat-3234	13	17	customer	customer	NOUN
easat-3234	13	18	turnover	turnover	NOUN
easat-3234	13	19	rates	rate	NOUN
easat-3234	13	20	[	[	X
easat-3234	13	21	19	19	NUM
easat-3234	13	22	]	]	PUNCT
easat-3234	13	23	.	.	PUNCT
easat-3234	14	1	for	for	ADP
easat-3234	14	2	sustainable	sustainable	ADJ
easat-3234	14	3	profitability	profitability	NOUN
easat-3234	14	4	in	in	ADP
easat-3234	14	5	the	the	DET
easat-3234	14	6	service	service	NOUN
easat-3234	14	7	sector	sector	NOUN
easat-3234	14	8	,	,	PUNCT
easat-3234	14	9	it	it	PRON
easat-3234	14	10	is	be	AUX
easat-3234	14	11	essential	essential	ADJ
easat-3234	14	12	for	for	SCONJ
easat-3234	14	13	firms	firm	NOUN
easat-3234	14	14	to	to	PART
easat-3234	14	15	cultivate	cultivate	VERB
easat-3234	14	16	robust	robust	ADJ
easat-3234	14	17	relationships	relationship	NOUN
easat-3234	14	18	with	with	ADP
easat-3234	14	19	their	their	PRON
easat-3234	14	20	customers	customer	NOUN
easat-3234	14	21	by	by	ADP
easat-3234	14	22	actively	actively	ADV
easat-3234	14	23	engaging	engage	VERB
easat-3234	14	24	them	they	PRON
easat-3234	14	25	.	.	PUNCT
easat-3234	15	1	customer	customer	NOUN
easat-3234	15	2	engagement	engagement	NOUN
easat-3234	15	3	behavior	behavior	NOUN
easat-3234	15	4	entails	entail	VERB
easat-3234	15	5	voluntary	voluntary	ADJ
easat-3234	15	6	contributions	contribution	NOUN
easat-3234	15	7	from	from	ADP
easat-3234	15	8	customers	customer	NOUN
easat-3234	15	9	to	to	ADP
easat-3234	15	10	a	a	DET
easat-3234	15	11	brand	brand	NOUN
easat-3234	15	12	that	that	PRON
easat-3234	15	13	extend	extend	VERB
easat-3234	15	14	beyond	beyond	ADP
easat-3234	15	15	simple	simple	ADJ
easat-3234	15	16	transactions	transaction	NOUN
easat-3234	15	17	.	.	PUNCT
easat-3234	16	1	these	these	DET
easat-3234	16	2	behaviors	behavior	NOUN
easat-3234	16	3	are	be	AUX
easat-3234	16	4	significantly	significantly	ADV
easat-3234	16	5	shaped	shape	VERB
easat-3234	16	6	by	by	ADP
easat-3234	16	7	customer	customer	NOUN
easat-3234	16	8	attributes	attribute	VERB
easat-3234	16	9	such	such	ADJ
easat-3234	16	10	as	as	ADP
easat-3234	16	11	attitudes	attitude	NOUN
easat-3234	16	12	,	,	PUNCT
easat-3234	16	13	satisfaction	satisfaction	NOUN
easat-3234	16	14	,	,	PUNCT
easat-3234	16	15	trust	trust	NOUN
easat-3234	16	16	,	,	PUNCT
easat-3234	16	17	and	and	CCONJ
easat-3234	16	18	perceived	perceive	VERB
easat-3234	16	19	value	value	NOUN
easat-3234	16	20	.	.	PUNCT
easat-3234	17	1	to	to	PART
easat-3234	17	2	enhance	enhance	VERB
easat-3234	17	3	engagement	engagement	NOUN
easat-3234	17	4	,	,	PUNCT
easat-3234	17	5	some	some	DET
easat-3234	17	6	companies	company	NOUN
easat-3234	17	7	create	create	VERB
easat-3234	17	8	platforms	platform	NOUN
easat-3234	17	9	that	that	PRON
easat-3234	17	10	allow	allow	VERB
easat-3234	17	11	customers	customer	NOUN
easat-3234	17	12	to	to	PART
easat-3234	17	13	share	share	VERB
easat-3234	17	14	ideas	idea	NOUN
easat-3234	17	15	and	and	CCONJ
easat-3234	17	16	feedback	feedback	NOUN
easat-3234	17	17	on	on	ADP
easat-3234	17	18	new	new	ADJ
easat-3234	17	19	products	product	NOUN
easat-3234	17	20	[	[	X
easat-3234	17	21	14	14	NUM
easat-3234	17	22	]	]	PUNCT
easat-3234	17	23	.	.	PUNCT
easat-3234	18	1	in	in	ADP
easat-3234	18	2	the	the	DET
easat-3234	18	3	retail	retail	ADJ
easat-3234	18	4	setting	setting	NOUN
easat-3234	18	5	,	,	PUNCT
easat-3234	18	6	customer	customer	NOUN
easat-3234	18	7	engagement	engagement	NOUN
easat-3234	18	8	behaviors	behavior	NOUN
easat-3234	18	9	frequently	frequently	ADV
easat-3234	18	10	manifest	manifest	VERB
easat-3234	18	11	through	through	ADP
easat-3234	18	12	interactions	interaction	NOUN
easat-3234	18	13	with	with	ADP
easat-3234	18	14	fellow	fellow	ADJ
easat-3234	18	15	customers	customer	NOUN
easat-3234	18	16	or	or	CCONJ
easat-3234	18	17	company	company	NOUN
easat-3234	18	18	representatives	representative	NOUN
easat-3234	18	19	.	.	PUNCT
easat-3234	19	1	for	for	ADP
easat-3234	19	2	instance	instance	NOUN
easat-3234	19	3	,	,	PUNCT
easat-3234	19	4	a	a	DET
easat-3234	19	5	customer	customer	NOUN
easat-3234	19	6	might	might	AUX
easat-3234	19	7	help	help	VERB
easat-3234	19	8	another	another	DET
easat-3234	19	9	shopper	shopper	NOUN
easat-3234	19	10	,	,	PUNCT
easat-3234	19	11	or	or	CCONJ
easat-3234	19	12	they	they	PRON
easat-3234	19	13	may	may	AUX
easat-3234	19	14	exhibit	exhibit	VERB
easat-3234	19	15	empathy	empathy	NOUN
easat-3234	19	16	towards	towards	ADP
easat-3234	19	17	each	each	DET
easat-3234	19	18	other	other	ADJ
easat-3234	19	19	.	.	PUNCT
easat-3234	20	1	engagement	engagement	NOUN
easat-3234	20	2	with	with	ADP
easat-3234	20	3	the	the	DET
easat-3234	20	4	firm	firm	NOUN
easat-3234	20	5	can	can	AUX
easat-3234	20	6	take	take	VERB
easat-3234	20	7	the	the	DET
easat-3234	20	8	form	form	NOUN
easat-3234	20	9	of	of	ADP
easat-3234	20	10	adherence	adherence	NOUN
easat-3234	20	11	to	to	ADP
easat-3234	20	12	rules	rule	NOUN
easat-3234	20	13	,	,	PUNCT
easat-3234	20	14	providing	provide	VERB
easat-3234	20	15	feedback	feedback	NOUN
easat-3234	20	16	,	,	PUNCT
easat-3234	20	17	or	or	CCONJ
easat-3234	20	18	cooperating	cooperate	VERB
easat-3234	20	19	with	with	ADP
easat-3234	20	20	staff	staff	NOUN
easat-3234	20	21	[	[	X
easat-3234	20	22	36	36	NUM
easat-3234	20	23	]	]	PUNCT
easat-3234	20	24	.	.	PUNCT
easat-3234	21	1	adherence	adherence	NOUN
easat-3234	21	2	involves	involve	VERB
easat-3234	21	3	following	follow	VERB
easat-3234	21	4	the	the	DET
easat-3234	21	5	company	company	NOUN
easat-3234	21	6	's	's	PART
easat-3234	21	7	policies	policy	NOUN
easat-3234	21	8	and	and	CCONJ
easat-3234	21	9	guidelines	guideline	NOUN
easat-3234	21	10	.	.	PUNCT
easat-3234	22	1	providing	provide	VERB
easat-3234	22	2	feedback	feedback	NOUN
easat-3234	22	3	allows	allow	VERB
easat-3234	22	4	customers	customer	NOUN
easat-3234	22	5	to	to	PART
easat-3234	22	6	suggest	suggest	VERB
easat-3234	22	7	improvements	improvement	NOUN
easat-3234	22	8	and	and	CCONJ
easat-3234	22	9	assist	assist	VERB
easat-3234	22	10	in	in	ADP
easat-3234	22	11	the	the	DET
easat-3234	22	12	creation	creation	NOUN
easat-3234	22	13	of	of	ADP
easat-3234	22	14	novel	novel	ADJ
easat-3234	22	15	goods	good	NOUN
easat-3234	22	16	or	or	CCONJ
easat-3234	22	17	services	service	NOUN
easat-3234	22	18	.	.	PUNCT
easat-3234	23	1	cooperation	cooperation	NOUN
easat-3234	23	2	entails	entail	VERB
easat-3234	23	3	customers	customer	NOUN
easat-3234	23	4	willingly	willingly	ADV
easat-3234	23	5	assisting	assist	VERB
easat-3234	23	6	employees	employee	NOUN
easat-3234	23	7	and	and	CCONJ
easat-3234	23	8	facilitating	facilitate	VERB
easat-3234	23	9	service	service	NOUN
easat-3234	23	10	processes	process	NOUN
easat-3234	23	11	.	.	PUNCT
easat-3234	24	1	in	in	ADP
easat-3234	24	2	a	a	DET
easat-3234	24	3	connected	connected	ADJ
easat-3234	24	4	world	world	NOUN
easat-3234	24	5	,	,	PUNCT
easat-3234	24	6	customer	customer	NOUN
easat-3234	24	7	engagement	engagement	NOUN
easat-3234	24	8	behaviors	behavior	NOUN
easat-3234	24	9	also	also	ADV
easat-3234	24	10	encompass	encompass	VERB
easat-3234	24	11	spreading	spread	VERB
easat-3234	24	12	favourable	favourable	ADJ
easat-3234	24	13	word	word	NOUN
easat-3234	24	14	of	of	ADP
easat-3234	24	15	mouth	mouth	NOUN
easat-3234	24	16	(	(	PUNCT
easat-3234	24	17	wom	wom	NOUN
easat-3234	24	18	)	)	PUNCT
easat-3234	24	19	and	and	CCONJ
easat-3234	24	20	aiding	aid	VERB
easat-3234	24	21	other	other	ADJ
easat-3234	24	22	clients	client	NOUN
easat-3234	24	23	.	.	PUNCT
easat-3234	25	1	positive	positive	ADJ
easat-3234	25	2	wom	wom	NOUN
easat-3234	25	3	includes	include	VERB
easat-3234	25	4	recommending	recommend	VERB
easat-3234	25	5	the	the	DET
easat-3234	25	6	company	company	NOUN
easat-3234	25	7	to	to	ADP
easat-3234	25	8	others	other	NOUN
easat-3234	25	9	,	,	PUNCT
easat-3234	25	10	which	which	PRON
easat-3234	25	11	can	can	AUX
easat-3234	25	12	often	often	ADV
easat-3234	25	13	have	have	VERB
easat-3234	25	14	a	a	DET
easat-3234	25	15	greater	great	ADJ
easat-3234	25	16	impact	impact	NOUN
easat-3234	25	17	than	than	ADP
easat-3234	25	18	repeat	repeat	NOUN
easat-3234	25	19	purchases	purchase	NOUN
easat-3234	25	20	.	.	PUNCT
easat-3234	26	1	hence	hence	ADV
easat-3234	26	2	,	,	PUNCT
easat-3234	26	3	customer	customer	NOUN
easat-3234	26	4	engagement	engagement	NOUN
easat-3234	26	5	behavior	behavior	NOUN
easat-3234	26	6	is	be	AUX
easat-3234	26	7	considered	consider	VERB
easat-3234	26	8	a	a	DET
easat-3234	26	9	multifaceted	multifaceted	ADJ
easat-3234	26	10	construct	construct	NOUN
easat-3234	26	11	,	,	PUNCT
easat-3234	26	12	encompassing	encompass	VERB
easat-3234	26	13	compliance	compliance	NOUN
easat-3234	26	14	,	,	PUNCT
easat-3234	26	15	assistance	assistance	NOUN
easat-3234	26	16	,	,	PUNCT
easat-3234	26	17	suggestions	suggestion	NOUN
easat-3234	26	18	,	,	PUNCT
easat-3234	26	19	supporting	support	VERB
easat-3234	26	20	other	other	ADJ
easat-3234	26	21	clients	client	NOUN
easat-3234	26	22	,	,	PUNCT
easat-3234	26	23	and	and	CCONJ
easat-3234	26	24	favorable	favorable	ADJ
easat-3234	26	25	word	word	NOUN
easat-3234	26	26	-	-	PUNCT
easat-3234	26	27	of	of	ADP
easat-3234	26	28	-	-	PUNCT
easat-3234	26	29	mouth	mouth	NOUN
easat-3234	26	30	[	[	X
easat-3234	26	31	20	20	NUM
easat-3234	26	32	,	,	PUNCT
easat-3234	26	33	32	32	NUM
easat-3234	26	34	]	]	PUNCT
easat-3234	26	35	.	.	PUNCT
easat-3234	27	1	5619	5619	NUM
easat-3234	27	2	edelweiss	edelweiss	PROPN
easat-3234	27	3	applied	apply	VERB
easat-3234	27	4	science	science	NOUN
easat-3234	27	5	and	and	CCONJ
easat-3234	27	6	technology	technology	NOUN
easat-3234	27	7	issn	issn	PROPN
easat-3234	27	8	:	:	PUNCT
easat-3234	27	9	2576	2576	NUM
easat-3234	27	10	-	-	SYM
easat-3234	27	11	8484	8484	NUM
easat-3234	27	12	vol	vol	NOUN
easat-3234	27	13	.	.	PROPN
easat-3234	27	14	8	8	NUM
easat-3234	27	15	,	,	PUNCT
easat-3234	27	16	no	no	INTJ
easat-3234	27	17	.	.	NOUN
easat-3234	28	1	6	6	NUM
easat-3234	28	2	:	:	SYM
easat-3234	28	3	5618	5618	NUM
easat-3234	28	4	-	-	SYM
easat-3234	28	5	5630	5630	NUM
easat-3234	28	6	,	,	PUNCT
easat-3234	28	7	2024	2024	NUM
easat-3234	28	8	doi	doi	NOUN
easat-3234	28	9	:	:	PUNCT
easat-3234	28	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	28	11	©	©	PROPN
easat-3234	28	12	2024	2024	NUM
easat-3234	28	13	by	by	ADP
easat-3234	28	14	the	the	DET
easat-3234	28	15	authors	author	NOUN
easat-3234	28	16	;	;	PUNCT
easat-3234	28	17	licensee	licensee	PROPN
easat-3234	28	18	learning	learn	VERB
easat-3234	28	19	gate	gate	PROPN
easat-3234	28	20	customer	customer	NOUN
easat-3234	28	21	experience	experience	NOUN
easat-3234	28	22	has	have	AUX
easat-3234	28	23	emerged	emerge	VERB
easat-3234	28	24	as	as	ADP
easat-3234	28	25	a	a	DET
easat-3234	28	26	crucial	crucial	ADJ
easat-3234	28	27	marketing	marketing	NOUN
easat-3234	28	28	concept	concept	NOUN
easat-3234	28	29	focused	focus	VERB
easat-3234	28	30	on	on	ADP
easat-3234	28	31	delivering	deliver	VERB
easat-3234	28	32	unique	unique	ADJ
easat-3234	28	33	,	,	PUNCT
easat-3234	28	34	enjoyable	enjoyable	ADJ
easat-3234	28	35	,	,	PUNCT
easat-3234	28	36	and	and	CCONJ
easat-3234	28	37	memorable	memorable	ADJ
easat-3234	28	38	experiences	experience	NOUN
easat-3234	28	39	.	.	PUNCT
easat-3234	29	1	although	although	SCONJ
easat-3234	29	2	relatively	relatively	ADV
easat-3234	29	3	new	new	ADJ
easat-3234	29	4	,	,	PUNCT
easat-3234	29	5	this	this	DET
easat-3234	29	6	idea	idea	NOUN
easat-3234	29	7	has	have	AUX
easat-3234	29	8	garnered	garner	VERB
easat-3234	29	9	significant	significant	ADJ
easat-3234	29	10	attention	attention	NOUN
easat-3234	29	11	over	over	ADP
easat-3234	29	12	the	the	DET
easat-3234	29	13	past	past	ADJ
easat-3234	29	14	thirty	thirty	NUM
easat-3234	29	15	years	year	NOUN
easat-3234	29	16	.	.	PUNCT
easat-3234	30	1	academics	academic	NOUN
easat-3234	30	2	and	and	CCONJ
easat-3234	30	3	vendors	vendor	NOUN
easat-3234	30	4	view	view	VERB
easat-3234	30	5	it	it	PRON
easat-3234	30	6	as	as	ADP
easat-3234	30	7	a	a	DET
easat-3234	30	8	strategic	strategic	ADJ
easat-3234	30	9	approach	approach	NOUN
easat-3234	30	10	for	for	ADP
easat-3234	30	11	generating	generate	VERB
easat-3234	30	12	comprehensive	comprehensive	ADJ
easat-3234	30	13	value	value	NOUN
easat-3234	30	14	for	for	ADP
easat-3234	30	15	clients	client	NOUN
easat-3234	30	16	,	,	PUNCT
easat-3234	30	17	differentiating	differentiate	VERB
easat-3234	30	18	brands	brand	NOUN
easat-3234	30	19	,	,	PUNCT
easat-3234	30	20	and	and	CCONJ
easat-3234	30	21	gaining	gain	VERB
easat-3234	30	22	sustainable	sustainable	ADJ
easat-3234	30	23	competitive	competitive	ADJ
easat-3234	30	24	advantages	advantage	NOUN
easat-3234	30	25	.	.	PUNCT
easat-3234	31	1	customer	customer	NOUN
easat-3234	31	2	experience	experience	NOUN
easat-3234	31	3	is	be	AUX
easat-3234	31	4	integral	integral	ADJ
easat-3234	31	5	to	to	ADP
easat-3234	31	6	organizational	organizational	ADJ
easat-3234	31	7	success	success	NOUN
easat-3234	31	8	.	.	PUNCT
easat-3234	32	1	there	there	PRON
easat-3234	32	2	is	be	VERB
easat-3234	32	3	widespread	widespread	ADJ
easat-3234	32	4	agreement	agreement	NOUN
easat-3234	32	5	that	that	PRON
easat-3234	32	6	delivering	deliver	VERB
easat-3234	32	7	favorable	favorable	ADJ
easat-3234	32	8	interactions	interaction	NOUN
easat-3234	32	9	with	with	ADP
easat-3234	32	10	clients	client	NOUN
easat-3234	32	11	is	be	AUX
easat-3234	32	12	vital	vital	ADJ
easat-3234	32	13	for	for	ADP
easat-3234	32	14	securing	secure	VERB
easat-3234	32	15	a	a	DET
easat-3234	32	16	competitive	competitive	ADJ
easat-3234	32	17	edge	edge	NOUN
easat-3234	32	18	,	,	PUNCT
easat-3234	32	19	ensuring	ensure	VERB
easat-3234	32	20	client	client	NOUN
easat-3234	32	21	contentment	contentment	NOUN
easat-3234	32	22	,	,	PUNCT
easat-3234	32	23	establishing	establish	VERB
easat-3234	32	24	differentiation	differentiation	NOUN
easat-3234	32	25	,	,	PUNCT
easat-3234	32	26	enhancing	enhance	VERB
easat-3234	32	27	brand	brand	NOUN
easat-3234	32	28	image	image	NOUN
easat-3234	32	29	,	,	PUNCT
easat-3234	32	30	fostering	foster	VERB
easat-3234	32	31	loyalty	loyalty	NOUN
easat-3234	32	32	,	,	PUNCT
easat-3234	32	33	and	and	CCONJ
easat-3234	32	34	promoting	promote	VERB
easat-3234	32	35	wom	wom	NOUN
easat-3234	32	36	.	.	PUNCT
easat-3234	33	1	the	the	DET
easat-3234	33	2	traditional	traditional	ADJ
easat-3234	33	3	"	"	PUNCT
easat-3234	33	4	features	feature	NOUN
easat-3234	33	5	-	-	PUNCT
easat-3234	33	6	and	and	CCONJ
easat-3234	33	7	-	-	PUNCT
easat-3234	33	8	benefits	benefit	NOUN
easat-3234	33	9	marketing	marketing	NOUN
easat-3234	33	10	approach	approach	NOUN
easat-3234	33	11	has	have	AUX
easat-3234	33	12	evolved	evolve	VERB
easat-3234	33	13	into	into	ADP
easat-3234	33	14	one	one	NUM
easat-3234	33	15	centered	center	VERB
easat-3234	33	16	on	on	ADP
easat-3234	33	17	generating	generate	VERB
easat-3234	33	18	experiences	experience	NOUN
easat-3234	33	19	for	for	ADP
easat-3234	33	20	clients	client	NOUN
easat-3234	33	21	.	.	PUNCT
easat-3234	34	1	this	this	DET
easat-3234	34	2	shift	shift	NOUN
easat-3234	34	3	towards	towards	ADP
easat-3234	34	4	an	an	DET
easat-3234	34	5	experience	experience	NOUN
easat-3234	34	6	-	-	PUNCT
easat-3234	34	7	based	base	VERB
easat-3234	34	8	economy	economy	NOUN
easat-3234	34	9	is	be	AUX
easat-3234	34	10	highly	highly	ADV
easat-3234	34	11	recommended	recommend	VERB
easat-3234	34	12	by	by	ADP
easat-3234	34	13	both	both	DET
easat-3234	34	14	academics	academic	NOUN
easat-3234	34	15	and	and	CCONJ
easat-3234	34	16	professionals	professional	NOUN
easat-3234	34	17	.	.	PUNCT
easat-3234	35	1	substantial	substantial	ADJ
easat-3234	35	2	research	research	NOUN
easat-3234	35	3	as	as	ADV
easat-3234	35	4	well	well	ADV
easat-3234	35	5	as	as	ADP
easat-3234	35	6	practical	practical	ADJ
easat-3234	35	7	implementations	implementation	NOUN
easat-3234	35	8	have	have	AUX
easat-3234	35	9	led	lead	VERB
easat-3234	35	10	to	to	ADP
easat-3234	35	11	the	the	DET
easat-3234	35	12	advent	advent	NOUN
easat-3234	35	13	of	of	ADP
easat-3234	35	14	the	the	DET
easat-3234	35	15	experiential	experiential	ADJ
easat-3234	35	16	marketing	marketing	NOUN
easat-3234	35	17	viewpoint	viewpoint	NOUN
easat-3234	35	18	.	.	PUNCT
easat-3234	36	1	this	this	DET
easat-3234	36	2	strategy	strategy	NOUN
easat-3234	36	3	posits	posit	NOUN
easat-3234	36	4	that	that	PRON
easat-3234	36	5	consumers	consumer	NOUN
easat-3234	36	6	live	live	VERB
easat-3234	36	7	by	by	ADP
easat-3234	36	8	experiencing	experience	VERB
easat-3234	36	9	products	product	NOUN
easat-3234	36	10	,	,	PUNCT
easat-3234	36	11	services	service	NOUN
easat-3234	36	12	,	,	PUNCT
easat-3234	36	13	events	event	NOUN
easat-3234	36	14	,	,	PUNCT
easat-3234	36	15	or	or	CCONJ
easat-3234	36	16	a	a	DET
easat-3234	36	17	series	series	NOUN
easat-3234	36	18	of	of	ADP
easat-3234	36	19	multisensory	multisensory	NOUN
easat-3234	36	20	interactions	interaction	NOUN
easat-3234	36	21	with	with	ADP
easat-3234	36	22	organizations	organization	NOUN
easat-3234	36	23	at	at	ADP
easat-3234	36	24	each	each	DET
easat-3234	36	25	stage	stage	NOUN
easat-3234	36	26	of	of	ADP
easat-3234	36	27	the	the	DET
easat-3234	36	28	purchase	purchase	NOUN
easat-3234	36	29	process	process	NOUN
easat-3234	36	30	.	.	PUNCT
easat-3234	37	1	despite	despite	SCONJ
easat-3234	37	2	numerous	numerous	ADJ
easat-3234	37	3	attempts	attempt	NOUN
easat-3234	37	4	to	to	PART
easat-3234	37	5	define	define	VERB
easat-3234	37	6	and	and	CCONJ
easat-3234	37	7	conceptualize	conceptualize	VERB
easat-3234	37	8	cx	cx	PROPN
easat-3234	37	9	and	and	CCONJ
easat-3234	37	10	its	its	PRON
easat-3234	37	11	associations	association	NOUN
easat-3234	37	12	with	with	ADP
easat-3234	37	13	various	various	ADJ
easat-3234	37	14	factors	factor	NOUN
easat-3234	37	15	,	,	PUNCT
easat-3234	37	16	there	there	PRON
easat-3234	37	17	is	be	VERB
easat-3234	37	18	still	still	ADV
easat-3234	37	19	no	no	DET
easat-3234	37	20	consensus	consensus	NOUN
easat-3234	37	21	on	on	ADP
easat-3234	37	22	its	its	PRON
easat-3234	37	23	construct	construct	NOUN
easat-3234	37	24	and	and	CCONJ
easat-3234	37	25	definitions	definition	NOUN
easat-3234	37	26	.	.	PUNCT
easat-3234	38	1	theoretical	theoretical	ADJ
easat-3234	38	2	frameworks	framework	NOUN
easat-3234	38	3	are	be	AUX
easat-3234	38	4	still	still	ADV
easat-3234	38	5	being	be	AUX
easat-3234	38	6	formulated	formulate	VERB
easat-3234	38	7	and	and	CCONJ
easat-3234	38	8	validated	validate	VERB
easat-3234	38	9	.	.	PUNCT
easat-3234	39	1	most	most	ADJ
easat-3234	39	2	of	of	ADP
easat-3234	39	3	the	the	DET
easat-3234	39	4	existing	exist	VERB
easat-3234	39	5	research	research	NOUN
easat-3234	39	6	in	in	ADP
easat-3234	39	7	this	this	DET
easat-3234	39	8	domain	domain	NOUN
easat-3234	39	9	originates	originate	NOUN
easat-3234	39	10	from	from	ADP
easat-3234	39	11	industry	industry	NOUN
easat-3234	39	12	,	,	PUNCT
easat-3234	39	13	with	with	ADP
easat-3234	39	14	limited	limited	ADJ
easat-3234	39	15	scholarly	scholarly	ADJ
easat-3234	39	16	contributions	contribution	NOUN
easat-3234	39	17	.	.	PUNCT
easat-3234	40	1	understanding	understand	VERB
easat-3234	40	2	the	the	DET
easat-3234	40	3	dynamics	dynamic	NOUN
easat-3234	40	4	of	of	ADP
easat-3234	40	5	customer	customer	NOUN
easat-3234	40	6	experience	experience	NOUN
easat-3234	40	7	and	and	CCONJ
easat-3234	40	8	engagement	engagement	NOUN
easat-3234	40	9	is	be	AUX
easat-3234	40	10	crucial	crucial	ADJ
easat-3234	40	11	for	for	ADP
easat-3234	40	12	retailers	retailer	NOUN
easat-3234	40	13	aiming	aim	VERB
easat-3234	40	14	to	to	PART
easat-3234	40	15	maintain	maintain	VERB
easat-3234	40	16	a	a	DET
easat-3234	40	17	competitive	competitive	ADJ
easat-3234	40	18	edge	edge	NOUN
easat-3234	40	19	.	.	PUNCT
easat-3234	41	1	as	as	SCONJ
easat-3234	41	2	consumers	consumer	NOUN
easat-3234	41	3	increasingly	increasingly	ADV
easat-3234	41	4	seek	seek	VERB
easat-3234	41	5	holistic	holistic	ADJ
easat-3234	41	6	and	and	CCONJ
easat-3234	41	7	enjoyable	enjoyable	ADJ
easat-3234	41	8	shopping	shopping	NOUN
easat-3234	41	9	experiences	experience	NOUN
easat-3234	41	10	,	,	PUNCT
easat-3234	41	11	retailers	retailer	NOUN
easat-3234	41	12	must	must	AUX
easat-3234	41	13	adapt	adapt	VERB
easat-3234	41	14	by	by	ADP
easat-3234	41	15	creating	create	VERB
easat-3234	41	16	environments	environment	NOUN
easat-3234	41	17	that	that	PRON
easat-3234	41	18	foster	foster	ADJ
easat-3234	41	19	engagement	engagement	NOUN
easat-3234	41	20	and	and	CCONJ
easat-3234	41	21	satisfaction	satisfaction	NOUN
easat-3234	41	22	.	.	PUNCT
easat-3234	42	1	the	the	DET
easat-3234	42	2	investigation	investigation	NOUN
easat-3234	42	3	seeks	seek	VERB
easat-3234	42	4	to	to	PART
easat-3234	42	5	inspect	inspect	VERB
easat-3234	42	6	the	the	DET
easat-3234	42	7	function	function	NOUN
easat-3234	42	8	of	of	ADP
easat-3234	42	9	cx	cx	PROPN
easat-3234	42	10	and	and	CCONJ
easat-3234	42	11	ce	ce	PROPN
easat-3234	42	12	in	in	ADP
easat-3234	42	13	organized	organize	VERB
easat-3234	42	14	retail	retail	ADJ
easat-3234	42	15	apparel	apparel	NOUN
easat-3234	42	16	stores	store	NOUN
easat-3234	42	17	in	in	ADP
easat-3234	42	18	select	select	ADJ
easat-3234	42	19	cities	city	NOUN
easat-3234	42	20	of	of	ADP
easat-3234	42	21	kerala	kerala	PROPN
easat-3234	42	22	.	.	PUNCT
easat-3234	43	1	by	by	ADP
easat-3234	43	2	focusing	focus	VERB
easat-3234	43	3	on	on	ADP
easat-3234	43	4	organized	organize	VERB
easat-3234	43	5	retail	retail	ADJ
easat-3234	43	6	apparel	apparel	NOUN
easat-3234	43	7	stores	store	NOUN
easat-3234	43	8	in	in	ADP
easat-3234	43	9	kerala	kerala	PROPN
easat-3234	43	10	,	,	PUNCT
easat-3234	43	11	the	the	DET
easat-3234	43	12	study	study	NOUN
easat-3234	43	13	provides	provide	VERB
easat-3234	43	14	specific	specific	ADJ
easat-3234	43	15	insights	insight	NOUN
easat-3234	43	16	and	and	CCONJ
easat-3234	43	17	practical	practical	ADJ
easat-3234	43	18	implications	implication	NOUN
easat-3234	43	19	for	for	ADP
easat-3234	43	20	retail	retail	ADJ
easat-3234	43	21	managers	manager	NOUN
easat-3234	43	22	,	,	PUNCT
easat-3234	43	23	while	while	SCONJ
easat-3234	43	24	contributing	contribute	VERB
easat-3234	43	25	to	to	ADP
easat-3234	43	26	the	the	DET
easat-3234	43	27	broader	broad	ADJ
easat-3234	43	28	discourse	discourse	NOUN
easat-3234	43	29	on	on	ADP
easat-3234	43	30	customer	customer	NOUN
easat-3234	43	31	-	-	PUNCT
easat-3234	43	32	centric	centric	NOUN
easat-3234	43	33	marketing	marketing	NOUN
easat-3234	43	34	strategies	strategy	NOUN
easat-3234	43	35	.	.	PUNCT
easat-3234	44	1	2	2	X
easat-3234	44	2	.	.	X
easat-3234	44	3	literature	literature	NOUN
easat-3234	44	4	survey	survey	NOUN
easat-3234	44	5	2.1	2.1	NUM
easat-3234	44	6	.	.	PUNCT
easat-3234	45	1	retail	retail	ADJ
easat-3234	45	2	customer	customer	NOUN
easat-3234	45	3	shopping	shopping	NOUN
easat-3234	45	4	experience	experience	NOUN
easat-3234	45	5	retail	retail	ADJ
easat-3234	45	6	store	store	NOUN
easat-3234	45	7	characteristics	characteristic	NOUN
easat-3234	45	8	encompass	encompass	VERB
easat-3234	45	9	a	a	DET
easat-3234	45	10	range	range	NOUN
easat-3234	45	11	of	of	ADP
easat-3234	45	12	evaluative	evaluative	ADJ
easat-3234	45	13	criteria	criterion	NOUN
easat-3234	45	14	such	such	ADJ
easat-3234	45	15	as	as	ADP
easat-3234	45	16	sales	sale	NOUN
easat-3234	45	17	workforce	workforce	NOUN
easat-3234	45	18	efficiency	efficiency	NOUN
easat-3234	45	19	,	,	PUNCT
easat-3234	45	20	customer	customer	NOUN
easat-3234	45	21	service	service	NOUN
easat-3234	45	22	quality	quality	NOUN
easat-3234	45	23	,	,	PUNCT
easat-3234	45	24	store	store	NOUN
easat-3234	45	25	aesthetics	aesthetic	NOUN
easat-3234	45	26	,	,	PUNCT
easat-3234	45	27	pricing	pricing	NOUN
easat-3234	45	28	and	and	CCONJ
easat-3234	45	29	return	return	NOUN
easat-3234	45	30	policies	policy	NOUN
easat-3234	45	31	,	,	PUNCT
easat-3234	45	32	accessibility	accessibility	NOUN
easat-3234	45	33	,	,	PUNCT
easat-3234	45	34	product	product	NOUN
easat-3234	45	35	assortment	assortment	NOUN
easat-3234	45	36	,	,	PUNCT
easat-3234	45	37	and	and	CCONJ
easat-3234	45	38	brand	brand	NOUN
easat-3234	45	39	offerings	offering	NOUN
easat-3234	45	40	,	,	PUNCT
easat-3234	45	41	as	as	ADV
easat-3234	45	42	well	well	ADV
easat-3234	45	43	as	as	ADP
easat-3234	45	44	the	the	DET
easat-3234	45	45	availability	availability	NOUN
easat-3234	45	46	of	of	ADP
easat-3234	45	47	innovative	innovative	ADJ
easat-3234	45	48	fashions	fashion	NOUN
easat-3234	45	49	and	and	CCONJ
easat-3234	45	50	merchandise	merchandise	NOUN
easat-3234	45	51	value	value	NOUN
easat-3234	45	52	[	[	X
easat-3234	45	53	26	26	NUM
easat-3234	45	54	]	]	PUNCT
easat-3234	45	55	.	.	PUNCT
easat-3234	46	1	these	these	DET
easat-3234	46	2	factors	factor	NOUN
easat-3234	46	3	collectively	collectively	ADV
easat-3234	46	4	influence	influence	VERB
easat-3234	46	5	the	the	DET
easat-3234	46	6	overall	overall	ADJ
easat-3234	46	7	perception	perception	NOUN
easat-3234	46	8	of	of	ADP
easat-3234	46	9	the	the	DET
easat-3234	46	10	retail	retail	ADJ
easat-3234	46	11	environment	environment	NOUN
easat-3234	46	12	and	and	CCONJ
easat-3234	46	13	subsequently	subsequently	ADV
easat-3234	46	14	affect	affect	VERB
easat-3234	46	15	customer	customer	NOUN
easat-3234	46	16	behavior	behavior	NOUN
easat-3234	46	17	.	.	PUNCT
easat-3234	47	1	previous	previous	ADJ
easat-3234	47	2	researchers	researcher	NOUN
easat-3234	47	3	have	have	AUX
easat-3234	47	4	established	establish	VERB
easat-3234	47	5	the	the	DET
easat-3234	47	6	significance	significance	NOUN
easat-3234	47	7	of	of	ADP
easat-3234	47	8	these	these	DET
easat-3234	47	9	characteristics	characteristic	NOUN
easat-3234	47	10	,	,	PUNCT
easat-3234	47	11	emphasizing	emphasize	VERB
easat-3234	47	12	the	the	DET
easat-3234	47	13	significance	significance	NOUN
easat-3234	47	14	of	of	ADP
easat-3234	47	15	both	both	CCONJ
easat-3234	47	16	functional	functional	ADJ
easat-3234	47	17	and	and	CCONJ
easat-3234	47	18	psychological	psychological	ADJ
easat-3234	47	19	attributes	attribute	NOUN
easat-3234	47	20	in	in	ADP
easat-3234	47	21	crafting	craft	VERB
easat-3234	47	22	a	a	DET
easat-3234	47	23	positive	positive	ADJ
easat-3234	47	24	shopping	shopping	NOUN
easat-3234	47	25	experience	experience	NOUN
easat-3234	47	26	.	.	PUNCT
easat-3234	48	1	consumers	consumer	NOUN
easat-3234	48	2	'	'	PART
easat-3234	48	3	perceptions	perception	NOUN
easat-3234	48	4	of	of	ADP
easat-3234	48	5	retail	retail	ADJ
easat-3234	48	6	store	store	NOUN
easat-3234	48	7	traits	trait	NOUN
easat-3234	48	8	are	be	AUX
easat-3234	48	9	shaped	shape	VERB
easat-3234	48	10	by	by	ADP
easat-3234	48	11	both	both	CCONJ
easat-3234	48	12	functional	functional	ADJ
easat-3234	48	13	capabilities	capability	NOUN
easat-3234	48	14	and	and	CCONJ
easat-3234	48	15	psychological	psychological	ADJ
easat-3234	48	16	characteristics	characteristic	NOUN
easat-3234	48	17	.	.	PUNCT
easat-3234	49	1	functional	functional	ADJ
easat-3234	49	2	aspects	aspect	NOUN
easat-3234	49	3	include	include	VERB
easat-3234	49	4	product	product	NOUN
easat-3234	49	5	variety	variety	NOUN
easat-3234	49	6	,	,	PUNCT
easat-3234	49	7	pricing	pricing	NOUN
easat-3234	49	8	strategies	strategy	NOUN
easat-3234	49	9	,	,	PUNCT
easat-3234	49	10	credit	credit	NOUN
easat-3234	49	11	policies	policy	NOUN
easat-3234	49	12	,	,	PUNCT
easat-3234	49	13	store	store	NOUN
easat-3234	49	14	layout	layout	NOUN
easat-3234	49	15	,	,	PUNCT
easat-3234	49	16	and	and	CCONJ
easat-3234	49	17	other	other	ADJ
easat-3234	49	18	features	feature	NOUN
easat-3234	49	19	that	that	PRON
easat-3234	49	20	can	can	AUX
easat-3234	49	21	be	be	AUX
easat-3234	49	22	objectively	objectively	ADV
easat-3234	49	23	compared	compare	VERB
easat-3234	49	24	with	with	ADP
easat-3234	49	25	those	those	PRON
easat-3234	49	26	of	of	ADP
easat-3234	49	27	competitors	competitor	NOUN
easat-3234	49	28	.	.	PUNCT
easat-3234	50	1	essential	essential	ADJ
easat-3234	50	2	elements	element	NOUN
easat-3234	50	3	that	that	PRON
easat-3234	50	4	make	make	VERB
easat-3234	50	5	up	up	ADP
easat-3234	50	6	retailing	retailing	NOUN
easat-3234	50	7	include	include	VERB
easat-3234	50	8	value	value	NOUN
easat-3234	50	9	of	of	ADP
easat-3234	50	10	merchandise	merchandise	NOUN
easat-3234	50	11	,	,	PUNCT
easat-3234	50	12	product	product	NOUN
easat-3234	50	13	selection	selection	NOUN
easat-3234	50	14	,	,	PUNCT
easat-3234	50	15	and	and	CCONJ
easat-3234	50	16	styles	style	NOUN
easat-3234	50	17	.	.	PUNCT
easat-3234	51	1	merchandise	merchandise	NOUN
easat-3234	51	2	value	value	NOUN
easat-3234	51	3	,	,	PUNCT
easat-3234	51	4	defined	define	VERB
easat-3234	51	5	as	as	ADP
easat-3234	51	6	the	the	DET
easat-3234	51	7	level	level	NOUN
easat-3234	51	8	of	of	ADP
easat-3234	51	9	customer	customer	NOUN
easat-3234	51	10	satisfaction	satisfaction	NOUN
easat-3234	51	11	with	with	ADP
easat-3234	51	12	the	the	DET
easat-3234	51	13	store	store	NOUN
easat-3234	51	14	's	's	PART
easat-3234	51	15	product	product	NOUN
easat-3234	51	16	offerings	offering	NOUN
easat-3234	51	17	,	,	PUNCT
easat-3234	51	18	plays	play	VERB
easat-3234	51	19	a	a	DET
easat-3234	51	20	vital	vital	ADJ
easat-3234	51	21	role	role	NOUN
easat-3234	51	22	in	in	ADP
easat-3234	51	23	the	the	DET
easat-3234	51	24	shopping	shopping	NOUN
easat-3234	51	25	experience	experience	NOUN
easat-3234	51	26	[	[	X
easat-3234	51	27	33	33	NUM
easat-3234	51	28	]	]	PUNCT
easat-3234	51	29	.	.	PUNCT
easat-3234	52	1	a	a	DET
easat-3234	52	2	positive	positive	ADJ
easat-3234	52	3	shopping	shopping	NOUN
easat-3234	52	4	experience	experience	NOUN
easat-3234	52	5	enhances	enhance	VERB
easat-3234	52	6	perceptions	perception	NOUN
easat-3234	52	7	of	of	ADP
easat-3234	52	8	merchandise	merchandise	NOUN
easat-3234	52	9	pricing	pricing	NOUN
easat-3234	52	10	and	and	CCONJ
easat-3234	52	11	overall	overall	ADJ
easat-3234	52	12	store	store	NOUN
easat-3234	52	13	value	value	NOUN
easat-3234	52	14	.	.	PUNCT
easat-3234	53	1	merchandise	merchandise	NOUN
easat-3234	53	2	price	price	NOUN
easat-3234	53	3	represents	represent	VERB
easat-3234	53	4	the	the	DET
easat-3234	53	5	cost	cost	NOUN
easat-3234	53	6	exchanged	exchange	VERB
easat-3234	53	7	for	for	ADP
easat-3234	53	8	products	product	NOUN
easat-3234	53	9	[	[	X
easat-3234	53	10	21	21	NUM
easat-3234	53	11	]	]	PUNCT
easat-3234	53	12	.	.	PUNCT
easat-3234	54	1	psychological	psychological	ADJ
easat-3234	54	2	attributes	attribute	NOUN
easat-3234	54	3	are	be	AUX
easat-3234	54	4	the	the	DET
easat-3234	54	5	beliefs	belief	NOUN
easat-3234	54	6	formed	form	VERB
easat-3234	54	7	based	base	VERB
easat-3234	54	8	on	on	ADP
easat-3234	54	9	the	the	DET
easat-3234	54	10	store	store	NOUN
easat-3234	54	11	's	's	PART
easat-3234	54	12	functional	functional	ADJ
easat-3234	54	13	aspects	aspect	NOUN
easat-3234	54	14	.	.	PUNCT
easat-3234	55	1	customer	customer	NOUN
easat-3234	55	2	experience	experience	NOUN
easat-3234	55	3	has	have	AUX
easat-3234	55	4	been	be	AUX
easat-3234	55	5	a	a	DET
easat-3234	55	6	subject	subject	NOUN
easat-3234	55	7	of	of	ADP
easat-3234	55	8	theoretical	theoretical	ADJ
easat-3234	55	9	exploration	exploration	NOUN
easat-3234	55	10	since	since	SCONJ
easat-3234	55	11	holbrook	holbrook	NOUN
easat-3234	55	12	and	and	CCONJ
easat-3234	55	13	hirschman	hirschman	NOUN
easat-3234	55	14	's	's	PART
easat-3234	55	15	(	(	PUNCT
easat-3234	55	16	1982	1982	NUM
easat-3234	55	17	)	)	PUNCT
easat-3234	55	18	conceptualization	conceptualization	NOUN
easat-3234	55	19	of	of	ADP
easat-3234	55	20	consumption	consumption	NOUN
easat-3234	55	21	as	as	ADP
easat-3234	55	22	providing	provide	VERB
easat-3234	55	23	both	both	CCONJ
easat-3234	55	24	hedonic	hedonic	ADJ
easat-3234	55	25	and	and	CCONJ
easat-3234	55	26	utilitarian	utilitarian	ADJ
easat-3234	55	27	value	value	NOUN
easat-3234	55	28	.	.	PUNCT
easat-3234	56	1	it	it	PRON
easat-3234	56	2	is	be	AUX
easat-3234	56	3	built	build	VERB
easat-3234	56	4	on	on	ADP
easat-3234	56	5	interrelations	interrelation	NOUN
easat-3234	56	6	among	among	ADP
easat-3234	56	7	consumers	consumer	NOUN
easat-3234	56	8	and	and	CCONJ
easat-3234	56	9	retailers	retailer	NOUN
easat-3234	56	10	,	,	PUNCT
easat-3234	56	11	which	which	PRON
easat-3234	56	12	generate	generate	VERB
easat-3234	56	13	value	value	NOUN
easat-3234	56	14	and	and	CCONJ
easat-3234	56	15	enhance	enhance	VERB
easat-3234	56	16	satisfaction	satisfaction	NOUN
easat-3234	56	17	and	and	CCONJ
easat-3234	56	18	purchase	purchase	NOUN
easat-3234	56	19	intentions	intention	NOUN
easat-3234	56	20	[	[	X
easat-3234	56	21	18	18	NUM
easat-3234	56	22	,	,	PUNCT
easat-3234	56	23	27	27	NUM
easat-3234	56	24	]	]	PUNCT
easat-3234	56	25	.	.	PUNCT
easat-3234	57	1	cx	cx	PROPN
easat-3234	57	2	is	be	AUX
easat-3234	57	3	viewed	view	VERB
easat-3234	57	4	as	as	ADP
easat-3234	57	5	a	a	DET
easat-3234	57	6	holistic	holistic	ADJ
easat-3234	57	7	,	,	PUNCT
easat-3234	57	8	multidimensional	multidimensional	ADJ
easat-3234	57	9	construct	construct	NOUN
easat-3234	57	10	involving	involve	VERB
easat-3234	57	11	cognitive	cognitive	ADJ
easat-3234	57	12	,	,	PUNCT
easat-3234	57	13	affective	affective	ADJ
easat-3234	57	14	,	,	PUNCT
easat-3234	57	15	emotional	emotional	ADJ
easat-3234	57	16	,	,	PUNCT
easat-3234	57	17	social	social	ADJ
easat-3234	57	18	,	,	PUNCT
easat-3234	57	19	and	and	CCONJ
easat-3234	57	20	physical	physical	ADJ
easat-3234	57	21	responses	response	NOUN
easat-3234	57	22	to	to	ADP
easat-3234	57	23	the	the	DET
easat-3234	57	24	retailer	retailer	NOUN
easat-3234	57	25	[	[	X
easat-3234	57	26	25	25	NUM
easat-3234	57	27	]	]	PUNCT
easat-3234	57	28	.	.	PUNCT
easat-3234	58	1	consumers	consumer	NOUN
easat-3234	58	2	expect	expect	VERB
easat-3234	58	3	a	a	DET
easat-3234	58	4	comprehensive	comprehensive	ADJ
easat-3234	58	5	experience	experience	NOUN
easat-3234	58	6	at	at	ADP
easat-3234	58	7	every	every	DET
easat-3234	58	8	point	point	NOUN
easat-3234	58	9	in	in	ADP
easat-3234	58	10	their	their	PRON
easat-3234	58	11	journey	journey	NOUN
easat-3234	58	12	[	[	X
easat-3234	58	13	10	10	NUM
easat-3234	58	14	,	,	PUNCT
easat-3234	58	15	11	11	NUM
easat-3234	58	16	,	,	PUNCT
easat-3234	58	17	25	25	NUM
easat-3234	58	18	,	,	PUNCT
easat-3234	58	19	31	31	NUM
easat-3234	58	20	]	]	PUNCT
easat-3234	58	21	.	.	PUNCT
easat-3234	59	1	the	the	DET
easat-3234	59	2	consumer	consumer	NOUN
easat-3234	59	3	's	's	PART
easat-3234	59	4	proximity	proximity	NOUN
easat-3234	59	5	to	to	ADP
easat-3234	59	6	an	an	DET
easat-3234	59	7	amalgam	amalgam	NOUN
easat-3234	59	8	of	of	ADP
easat-3234	59	9	products	product	NOUN
easat-3234	59	10	,	,	PUNCT
easat-3234	59	11	surroundings	surrounding	NOUN
easat-3234	59	12	,	,	PUNCT
easat-3234	59	13	and	and	CCONJ
easat-3234	59	14	activities	activity	NOUN
easat-3234	59	15	influences	influence	VERB
easat-3234	59	16	their	their	PRON
easat-3234	59	17	sense	sense	NOUN
easat-3234	59	18	of	of	ADP
easat-3234	59	19	involvement	involvement	NOUN
easat-3234	59	20	in	in	ADP
easat-3234	59	21	the	the	DET
easat-3234	59	22	experience	experience	NOUN
easat-3234	59	23	[	[	X
easat-3234	59	24	4	4	NUM
easat-3234	59	25	]	]	PUNCT
easat-3234	59	26	.	.	PUNCT
easat-3234	60	1	therefore	therefore	ADV
easat-3234	60	2	,	,	PUNCT
easat-3234	60	3	retailers	retailer	NOUN
easat-3234	60	4	must	must	AUX
easat-3234	60	5	innovate	innovate	VERB
easat-3234	60	6	and	and	CCONJ
easat-3234	60	7	enhance	enhance	VERB
easat-3234	60	8	the	the	DET
easat-3234	60	9	physical	physical	ADJ
easat-3234	60	10	channel	channel	NOUN
easat-3234	60	11	to	to	PART
easat-3234	60	12	stay	stay	VERB
easat-3234	60	13	competitive	competitive	ADJ
easat-3234	60	14	[	[	X
easat-3234	60	15	34	34	NUM
easat-3234	60	16	]	]	PUNCT
easat-3234	60	17	.	.	PUNCT
easat-3234	61	1	the	the	DET
easat-3234	61	2	physical	physical	ADJ
easat-3234	61	3	store	store	NOUN
easat-3234	61	4	environment	environment	NOUN
easat-3234	61	5	offers	offer	VERB
easat-3234	61	6	experiential	experiential	ADJ
easat-3234	61	7	touchpoints	touchpoint	NOUN
easat-3234	61	8	and	and	CCONJ
easat-3234	61	9	cues	cue	NOUN
easat-3234	61	10	that	that	PRON
easat-3234	61	11	define	define	VERB
easat-3234	61	12	the	the	DET
easat-3234	61	13	store	store	NOUN
easat-3234	61	14	atmosphere	atmosphere	NOUN
easat-3234	61	15	[	[	X
easat-3234	61	16	30	30	NUM
easat-3234	61	17	]	]	PUNCT
easat-3234	61	18	.	.	PUNCT
easat-3234	62	1	recent	recent	ADJ
easat-3234	62	2	research	research	NOUN
easat-3234	62	3	has	have	AUX
easat-3234	62	4	integrated	integrate	VERB
easat-3234	62	5	digital	digital	ADJ
easat-3234	62	6	technology	technology	NOUN
easat-3234	62	7	into	into	ADP
easat-3234	62	8	store	store	NOUN
easat-3234	62	9	atmospherics	atmospheric	NOUN
easat-3234	62	10	,	,	PUNCT
easat-3234	62	11	showing	show	VERB
easat-3234	62	12	5620	5620	NUM
easat-3234	62	13	edelweiss	edelweiss	PROPN
easat-3234	62	14	applied	apply	VERB
easat-3234	62	15	science	science	NOUN
easat-3234	62	16	and	and	CCONJ
easat-3234	62	17	technology	technology	NOUN
easat-3234	62	18	issn	issn	PROPN
easat-3234	62	19	:	:	PUNCT
easat-3234	62	20	2576	2576	NUM
easat-3234	62	21	-	-	SYM
easat-3234	62	22	8484	8484	NUM
easat-3234	62	23	vol	vol	NOUN
easat-3234	62	24	.	.	PROPN
easat-3234	62	25	8	8	NUM
easat-3234	62	26	,	,	PUNCT
easat-3234	62	27	no	no	INTJ
easat-3234	62	28	.	.	NOUN
easat-3234	62	29	6	6	NUM
easat-3234	62	30	:	:	SYM
easat-3234	62	31	5618	5618	NUM
easat-3234	62	32	-	-	SYM
easat-3234	62	33	5630	5630	NUM
easat-3234	62	34	,	,	PUNCT
easat-3234	62	35	2024	2024	NUM
easat-3234	62	36	doi	doi	NOUN
easat-3234	62	37	:	:	PUNCT
easat-3234	62	38	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	62	39	©	©	PROPN
easat-3234	62	40	2024	2024	NUM
easat-3234	62	41	by	by	ADP
easat-3234	62	42	the	the	DET
easat-3234	62	43	authors	author	NOUN
easat-3234	62	44	;	;	PUNCT
easat-3234	62	45	licensee	licensee	PROPN
easat-3234	62	46	learning	learning	NOUN
easat-3234	62	47	gate	gate	VERB
easat-3234	62	48	that	that	SCONJ
easat-3234	62	49	consumer	consumer	NOUN
easat-3234	62	50	-	-	PUNCT
easat-3234	62	51	facing	face	VERB
easat-3234	62	52	technologies	technology	NOUN
easat-3234	62	53	can	can	AUX
easat-3234	62	54	boost	boost	VERB
easat-3234	62	55	store	store	NOUN
easat-3234	62	56	attractiveness	attractiveness	NOUN
easat-3234	62	57	and	and	CCONJ
easat-3234	62	58	aesthetic	aesthetic	ADJ
easat-3234	62	59	appeal	appeal	NOUN
easat-3234	62	60	,	,	PUNCT
easat-3234	62	61	favourably	favourably	ADV
easat-3234	62	62	influencing	influence	VERB
easat-3234	62	63	buying	buy	VERB
easat-3234	62	64	behavior	behavior	NOUN
easat-3234	62	65	[	[	X
easat-3234	62	66	29	29	NUM
easat-3234	62	67	,	,	PUNCT
easat-3234	62	68	30	30	NUM
easat-3234	62	69	,	,	PUNCT
easat-3234	62	70	23	23	NUM
easat-3234	62	71	,	,	PUNCT
easat-3234	62	72	34	34	NUM
easat-3234	62	73	]	]	PUNCT
easat-3234	62	74	.	.	PUNCT
easat-3234	63	1	innovative	innovative	ADJ
easat-3234	63	2	technologies	technology	NOUN
easat-3234	63	3	have	have	VERB
easat-3234	63	4	the	the	DET
easat-3234	63	5	potential	potential	NOUN
easat-3234	63	6	to	to	PART
easat-3234	63	7	transform	transform	VERB
easat-3234	63	8	the	the	DET
easat-3234	63	9	customer	customer	NOUN
easat-3234	63	10	experience	experience	NOUN
easat-3234	63	11	[	[	X
easat-3234	63	12	6	6	NUM
easat-3234	63	13	,	,	PUNCT
easat-3234	63	14	24	24	NUM
easat-3234	63	15	]	]	PUNCT
easat-3234	63	16	.	.	PUNCT
easat-3234	64	1	understanding	understand	VERB
easat-3234	64	2	shifts	shift	NOUN
easat-3234	64	3	in	in	ADP
easat-3234	64	4	experience	experience	NOUN
easat-3234	64	5	perceptions	perception	NOUN
easat-3234	64	6	due	due	ADJ
easat-3234	64	7	to	to	ADP
easat-3234	64	8	these	these	DET
easat-3234	64	9	influences	influence	NOUN
easat-3234	64	10	can	can	AUX
easat-3234	64	11	be	be	AUX
easat-3234	64	12	assessed	assess	VERB
easat-3234	64	13	over	over	ADP
easat-3234	64	14	time	time	NOUN
easat-3234	64	15	.	.	PUNCT
easat-3234	65	1	several	several	ADJ
easat-3234	65	2	studies	study	NOUN
easat-3234	65	3	address	address	VERB
easat-3234	65	4	the	the	DET
easat-3234	65	5	need	need	NOUN
easat-3234	65	6	for	for	ADP
easat-3234	65	7	further	further	ADJ
easat-3234	65	8	research	research	NOUN
easat-3234	65	9	into	into	ADP
easat-3234	65	10	how	how	SCONJ
easat-3234	65	11	information	information	NOUN
easat-3234	65	12	and	and	CCONJ
easat-3234	65	13	service	service	NOUN
easat-3234	65	14	technologies	technology	NOUN
easat-3234	65	15	(	(	PUNCT
easat-3234	65	16	ists	ist	NOUN
easat-3234	65	17	)	)	PUNCT
easat-3234	65	18	enhance	enhance	VERB
easat-3234	65	19	the	the	DET
easat-3234	65	20	customer	customer	NOUN
easat-3234	65	21	shopping	shopping	NOUN
easat-3234	65	22	experience	experience	NOUN
easat-3234	65	23	in	in	ADP
easat-3234	65	24	physical	physical	ADJ
easat-3234	65	25	retail	retail	ADJ
easat-3234	65	26	settings	setting	NOUN
easat-3234	65	27	[	[	X
easat-3234	65	28	13	13	NUM
easat-3234	65	29	,	,	PUNCT
easat-3234	65	30	25	25	NUM
easat-3234	65	31	]	]	PUNCT
easat-3234	65	32	,	,	PUNCT
easat-3234	65	33	with	with	ADP
easat-3234	65	34	a	a	DET
easat-3234	65	35	specific	specific	ADJ
easat-3234	65	36	focus	focus	NOUN
easat-3234	65	37	on	on	ADP
easat-3234	65	38	the	the	DET
easat-3234	65	39	fashion	fashion	NOUN
easat-3234	65	40	retail	retail	NOUN
easat-3234	65	41	tor	tor	NOUN
easat-3234	65	42	[	[	X
easat-3234	65	43	28	28	NUM
easat-3234	65	44	]	]	PUNCT
easat-3234	65	45	.	.	PUNCT
easat-3234	66	1	2.2	2.2	NUM
easat-3234	66	2	.	.	PUNCT
easat-3234	66	3	customer	customer	NOUN
easat-3234	66	4	experience	experience	NOUN
easat-3234	66	5	and	and	CCONJ
easat-3234	66	6	customer	customer	NOUN
easat-3234	66	7	engagement	engagement	NOUN
easat-3234	66	8	behaviour	behaviour	NOUN
easat-3234	66	9	customer	customer	NOUN
easat-3234	66	10	experience	experience	NOUN
easat-3234	66	11	is	be	AUX
easat-3234	66	12	derived	derive	VERB
easat-3234	66	13	from	from	ADP
easat-3234	66	14	a	a	DET
easat-3234	66	15	sequence	sequence	NOUN
easat-3234	66	16	of	of	ADP
easat-3234	66	17	correspondence	correspondence	NOUN
easat-3234	66	18	between	between	ADP
easat-3234	66	19	a	a	DET
easat-3234	66	20	client	client	NOUN
easat-3234	66	21	and	and	CCONJ
easat-3234	66	22	a	a	DET
easat-3234	66	23	service	service	NOUN
easat-3234	66	24	provider	provider	NOUN
easat-3234	66	25	.	.	PUNCT
easat-3234	67	1	academics	academic	NOUN
easat-3234	67	2	concur	concur	VERB
easat-3234	67	3	that	that	SCONJ
easat-3234	67	4	the	the	DET
easat-3234	67	5	client	client	NOUN
easat-3234	67	6	experience	experience	NOUN
easat-3234	67	7	is	be	AUX
easat-3234	67	8	all	all	ADV
easat-3234	67	9	-	-	PUNCT
easat-3234	67	10	encompassing	encompass	VERB
easat-3234	67	11	,	,	PUNCT
easat-3234	67	12	comprising	comprise	VERB
easat-3234	67	13	various	various	ADJ
easat-3234	67	14	internal	internal	ADJ
easat-3234	67	15	and	and	CCONJ
easat-3234	67	16	subjective	subjective	ADJ
easat-3234	67	17	responses	response	NOUN
easat-3234	67	18	to	to	ADP
easat-3234	67	19	an	an	DET
easat-3234	67	20	organization	organization	NOUN
easat-3234	67	21	[	[	X
easat-3234	67	22	35	35	NUM
easat-3234	67	23	]	]	PUNCT
easat-3234	67	24	.	.	PUNCT
easat-3234	68	1	it	it	PRON
easat-3234	68	2	includes	include	VERB
easat-3234	68	3	cognitive	cognitive	ADJ
easat-3234	68	4	,	,	PUNCT
easat-3234	68	5	affective	affective	ADJ
easat-3234	68	6	,	,	PUNCT
easat-3234	68	7	emotional	emotional	ADJ
easat-3234	68	8	,	,	PUNCT
easat-3234	68	9	social	social	ADJ
easat-3234	68	10	,	,	PUNCT
easat-3234	68	11	and	and	CCONJ
easat-3234	68	12	sensory	sensory	ADJ
easat-3234	68	13	elements	element	NOUN
easat-3234	68	14	across	across	ADP
easat-3234	68	15	different	different	ADJ
easat-3234	68	16	touchpoints	touchpoint	NOUN
easat-3234	68	17	[	[	X
easat-3234	68	18	25	25	NUM
easat-3234	68	19	]	]	PUNCT
easat-3234	68	20	.	.	PUNCT
easat-3234	69	1	according	accord	VERB
easat-3234	69	2	to	to	ADP
easat-3234	69	3	voorhees	voorhees	PROPN
easat-3234	69	4	et	et	PROPN
easat-3234	69	5	al	al	PROPN
easat-3234	69	6	.	.	PUNCT
easat-3234	70	1	[	[	X
easat-3234	70	2	37	37	NUM
easat-3234	70	3	]	]	PUNCT
easat-3234	70	4	,	,	PUNCT
easat-3234	70	5	customer	customer	NOUN
easat-3234	70	6	experience	experience	NOUN
easat-3234	70	7	occurs	occur	VERB
easat-3234	70	8	through	through	ADP
easat-3234	70	9	multiple	multiple	ADJ
easat-3234	70	10	interactions	interaction	NOUN
easat-3234	70	11	related	relate	VERB
easat-3234	70	12	to	to	ADP
easat-3234	70	13	a	a	DET
easat-3234	70	14	core	core	NOUN
easat-3234	70	15	service	service	NOUN
easat-3234	70	16	offering	offering	NOUN
easat-3234	70	17	,	,	PUNCT
easat-3234	70	18	encompassing	encompass	VERB
easat-3234	70	19	several	several	ADJ
easat-3234	70	20	"	"	PUNCT
easat-3234	70	21	moments	moment	NOUN
easat-3234	70	22	of	of	ADP
easat-3234	70	23	truth	truth	NOUN
easat-3234	70	24	"	"	PUNCT
easat-3234	70	25	that	that	PRON
easat-3234	70	26	impact	impact	NOUN
easat-3234	70	27	client	client	NOUN
easat-3234	70	28	outcomes	outcome	NOUN
easat-3234	70	29	.	.	PUNCT
easat-3234	71	1	from	from	ADP
easat-3234	71	2	an	an	DET
easat-3234	71	3	organizational	organizational	ADJ
easat-3234	71	4	viewpoint	viewpoint	NOUN
easat-3234	71	5	[	[	X
easat-3234	71	6	22	22	NUM
easat-3234	71	7	]	]	PUNCT
easat-3234	71	8	,	,	PUNCT
easat-3234	71	9	it	it	PRON
easat-3234	71	10	involves	involve	VERB
easat-3234	71	11	designing	design	VERB
easat-3234	71	12	and	and	CCONJ
easat-3234	71	13	delivering	deliver	VERB
easat-3234	71	14	a	a	DET
easat-3234	71	15	customer	customer	NOUN
easat-3234	71	16	-	-	PUNCT
easat-3234	71	17	centric	centric	NOUN
easat-3234	71	18	experience	experience	NOUN
easat-3234	71	19	[	[	X
easat-3234	71	20	5	5	NUM
easat-3234	71	21	]	]	PUNCT
easat-3234	71	22	.	.	PUNCT
easat-3234	72	1	as	as	SCONJ
easat-3234	72	2	stated	state	VERB
easat-3234	72	3	by	by	ADP
easat-3234	72	4	grewal	grewal	PROPN
easat-3234	72	5	et	et	PROPN
easat-3234	72	6	al	al	PROPN
easat-3234	72	7	.	.	PUNCT
easat-3234	73	1	[	[	X
easat-3234	73	2	13	13	NUM
easat-3234	73	3	]	]	PUNCT
easat-3234	73	4	,	,	PUNCT
easat-3234	73	5	controlling	control	VERB
easat-3234	73	6	customer	customer	NOUN
easat-3234	73	7	experience	experience	NOUN
easat-3234	73	8	is	be	AUX
easat-3234	73	9	a	a	DET
easat-3234	73	10	strategic	strategic	ADJ
easat-3234	73	11	business	business	NOUN
easat-3234	73	12	tactic	tactic	NOUN
easat-3234	73	13	that	that	PRON
easat-3234	73	14	helps	help	VERB
easat-3234	73	15	the	the	DET
easat-3234	73	16	service	service	NOUN
easat-3234	73	17	provider	provider	NOUN
easat-3234	73	18	as	as	ADV
easat-3234	73	19	well	well	ADV
easat-3234	73	20	as	as	ADP
easat-3234	73	21	its	its	PRON
easat-3234	73	22	clients	client	NOUN
easat-3234	73	23	.	.	PUNCT
easat-3234	74	1	the	the	DET
easat-3234	74	2	broad	broad	ADJ
easat-3234	74	3	managerial	managerial	ADJ
easat-3234	74	4	consequences	consequence	NOUN
easat-3234	74	5	of	of	ADP
easat-3234	74	6	customer	customer	NOUN
easat-3234	74	7	experience	experience	NOUN
easat-3234	74	8	management	management	NOUN
easat-3234	74	9	(	(	PUNCT
easat-3234	74	10	cem	cem	NOUN
easat-3234	74	11	)	)	PUNCT
easat-3234	74	12	,	,	PUNCT
easat-3234	74	13	such	such	ADJ
easat-3234	74	14	as	as	ADP
easat-3234	74	15	alterations	alteration	NOUN
easat-3234	74	16	in	in	ADP
easat-3234	74	17	cultural	cultural	ADJ
easat-3234	74	18	attitudes	attitude	NOUN
easat-3234	74	19	,	,	PUNCT
easat-3234	74	20	strategic	strategic	ADJ
easat-3234	74	21	direction	direction	NOUN
easat-3234	74	22	,	,	PUNCT
easat-3234	74	23	and	and	CCONJ
easat-3234	74	24	the	the	DET
easat-3234	74	25	growth	growth	NOUN
easat-3234	74	26	of	of	ADP
easat-3234	74	27	business	business	NOUN
easat-3234	74	28	competencies	competency	NOUN
easat-3234	74	29	,	,	PUNCT
easat-3234	74	30	were	be	AUX
easat-3234	74	31	emphasized	emphasize	VERB
easat-3234	74	32	by	by	ADP
easat-3234	74	33	homburg	homburg	PROPN
easat-3234	74	34	et	et	PROPN
easat-3234	74	35	al	al	PROPN
easat-3234	74	36	.	.	PUNCT
easat-3234	75	1	[	[	X
easat-3234	75	2	17	17	NUM
easat-3234	75	3	]	]	PUNCT
easat-3234	75	4	.	.	PUNCT
easat-3234	76	1	businesses	business	NOUN
easat-3234	76	2	that	that	PRON
easat-3234	76	3	use	use	VERB
easat-3234	76	4	cem	cem	NOUN
easat-3234	76	5	offer	offer	NOUN
easat-3234	76	6	social	social	ADJ
easat-3234	76	7	,	,	PUNCT
easat-3234	76	8	digital	digital	ADJ
easat-3234	76	9	,	,	PUNCT
easat-3234	76	10	and	and	CCONJ
easat-3234	76	11	physical	physical	ADJ
easat-3234	76	12	components	component	NOUN
easat-3234	76	13	at	at	ADP
easat-3234	76	14	various	various	ADJ
easat-3234	76	15	"	"	PUNCT
easat-3234	76	16	instances	instance	NOUN
easat-3234	76	17	of	of	ADP
easat-3234	76	18	truth	truth	NOUN
easat-3234	76	19	.	.	PUNCT
easat-3234	76	20	"	"	PUNCT
easat-3234	77	1	beckers	beckers	PROPN
easat-3234	77	2	et	et	PROPN
easat-3234	77	3	al	al	PROPN
easat-3234	77	4	.	.	PUNCT
easat-3234	78	1	[	[	X
easat-3234	78	2	3	3	X
easat-3234	78	3	]	]	PUNCT
easat-3234	78	4	introduced	introduce	VERB
easat-3234	78	5	the	the	DET
easat-3234	78	6	term	term	NOUN
easat-3234	78	7	"	"	PUNCT
easat-3234	78	8	firm	firm	NOUN
easat-3234	78	9	-	-	PUNCT
easat-3234	78	10	initiated	initiate	VERB
easat-3234	78	11	customer	customer	NOUN
easat-3234	78	12	engagement	engagement	NOUN
easat-3234	78	13	"	"	PUNCT
easat-3234	78	14	to	to	PART
easat-3234	78	15	describe	describe	VERB
easat-3234	78	16	tactics	tactic	NOUN
easat-3234	78	17	employed	employ	VERB
easat-3234	78	18	by	by	ADP
easat-3234	78	19	companies	company	NOUN
easat-3234	78	20	to	to	PART
easat-3234	78	21	encourage	encourage	VERB
easat-3234	78	22	customer	customer	NOUN
easat-3234	78	23	engagement	engagement	NOUN
easat-3234	78	24	,	,	PUNCT
easat-3234	78	25	such	such	ADJ
easat-3234	78	26	as	as	ADP
easat-3234	78	27	creating	create	VERB
easat-3234	78	28	brand	brand	NOUN
easat-3234	78	29	videos	video	NOUN
easat-3234	78	30	or	or	CCONJ
easat-3234	78	31	"	"	PUNCT
easat-3234	78	32	liking	like	VERB
easat-3234	78	33	"	"	PUNCT
easat-3234	78	34	brands	brand	NOUN
easat-3234	78	35	on	on	ADP
easat-3234	78	36	social	social	ADJ
easat-3234	78	37	media	medium	NOUN
easat-3234	78	38	.	.	PUNCT
easat-3234	79	1	harmeling	harmele	VERB
easat-3234	79	2	et	et	PROPN
easat-3234	79	3	al	al	PROPN
easat-3234	79	4	.	.	PUNCT
easat-3234	80	1	[	[	X
easat-3234	80	2	15	15	NUM
easat-3234	80	3	]	]	X
easat-3234	80	4	distinguished	distinguish	VERB
easat-3234	80	5	between	between	ADP
easat-3234	80	6	customer	customer	NOUN
easat-3234	80	7	engagement	engagement	NOUN
easat-3234	80	8	as	as	ADP
easat-3234	80	9	an	an	DET
easat-3234	80	10	outcome	outcome	NOUN
easat-3234	80	11	and	and	CCONJ
easat-3234	80	12	cem	cem	NOUN
easat-3234	80	13	,	,	PUNCT
easat-3234	80	14	defined	define	VERB
easat-3234	80	15	as	as	ADP
easat-3234	80	16	the	the	DET
easat-3234	80	17	firm	firm	NOUN
easat-3234	80	18	's	's	PART
easat-3234	80	19	efforts	effort	NOUN
easat-3234	80	20	to	to	PART
easat-3234	80	21	inspire	inspire	VERB
easat-3234	80	22	and	and	CCONJ
easat-3234	80	23	gauge	gauge	VERB
easat-3234	80	24	customers	customer	NOUN
easat-3234	80	25	'	'	PART
easat-3234	80	26	voluntary	voluntary	ADJ
easat-3234	80	27	contributions	contribution	NOUN
easat-3234	80	28	beyond	beyond	ADP
easat-3234	80	29	core	core	NOUN
easat-3234	80	30	transactions	transaction	NOUN
easat-3234	80	31	.	.	PUNCT
easat-3234	81	1	previous	previous	ADJ
easat-3234	81	2	research	research	NOUN
easat-3234	81	3	has	have	AUX
easat-3234	81	4	often	often	ADV
easat-3234	81	5	focused	focus	VERB
easat-3234	81	6	on	on	ADP
easat-3234	81	7	issues	issue	NOUN
easat-3234	81	8	like	like	ADP
easat-3234	81	9	psychological	psychological	ADJ
easat-3234	81	10	ownership	ownership	NOUN
easat-3234	81	11	and	and	CCONJ
easat-3234	81	12	self	self	NOUN
easat-3234	81	13	-	-	PUNCT
easat-3234	81	14	transformation	transformation	NOUN
easat-3234	81	15	,	,	PUNCT
easat-3234	81	16	neglecting	neglect	VERB
easat-3234	81	17	the	the	DET
easat-3234	81	18	significance	significance	NOUN
easat-3234	81	19	of	of	ADP
easat-3234	81	20	social	social	ADJ
easat-3234	81	21	interaction	interaction	NOUN
easat-3234	81	22	,	,	PUNCT
easat-3234	81	23	reciprocity	reciprocity	NOUN
easat-3234	81	24	,	,	PUNCT
easat-3234	81	25	and	and	CCONJ
easat-3234	81	26	opportunity	opportunity	NOUN
easat-3234	81	27	costs	cost	NOUN
easat-3234	81	28	in	in	ADP
easat-3234	81	29	strategic	strategic	ADJ
easat-3234	81	30	engagement	engagement	NOUN
easat-3234	81	31	initiatives	initiative	NOUN
easat-3234	81	32	.	.	PUNCT
easat-3234	82	1	studies	study	NOUN
easat-3234	82	2	consistently	consistently	ADV
easat-3234	82	3	show	show	VERB
easat-3234	82	4	that	that	SCONJ
easat-3234	82	5	positive	positive	ADJ
easat-3234	82	6	customer	customer	NOUN
easat-3234	82	7	experiences	experience	NOUN
easat-3234	82	8	lead	lead	VERB
easat-3234	82	9	to	to	ADP
easat-3234	82	10	behaviors	behavior	NOUN
easat-3234	82	11	such	such	ADJ
easat-3234	82	12	as	as	ADP
easat-3234	82	13	recommendations	recommendation	NOUN
easat-3234	82	14	,	,	PUNCT
easat-3234	82	15	organizational	organizational	ADJ
easat-3234	82	16	support	support	NOUN
easat-3234	82	17	,	,	PUNCT
easat-3234	82	18	and	and	CCONJ
easat-3234	82	19	positive	positive	ADJ
easat-3234	82	20	word	word	NOUN
easat-3234	82	21	-	-	PUNCT
easat-3234	82	22	of	of	ADP
easat-3234	82	23	-	-	PUNCT
easat-3234	82	24	mouth	mouth	NOUN
easat-3234	83	1	[	[	X
easat-3234	83	2	2	2	NUM
easat-3234	83	3	]	]	PUNCT
easat-3234	83	4	.	.	PUNCT
easat-3234	84	1	these	these	DET
easat-3234	84	2	engagement	engagement	NOUN
easat-3234	84	3	behaviors	behavior	NOUN
easat-3234	84	4	vary	vary	VERB
easat-3234	84	5	.	.	PUNCT
easat-3234	85	1	social	social	ADJ
easat-3234	85	2	exchange	exchange	NOUN
easat-3234	85	3	theory	theory	NOUN
easat-3234	85	4	implies	imply	VERB
easat-3234	85	5	that	that	SCONJ
easat-3234	85	6	when	when	SCONJ
easat-3234	85	7	clients	client	NOUN
easat-3234	85	8	are	be	AUX
easat-3234	85	9	satisfied	satisfied	ADJ
easat-3234	85	10	with	with	ADP
easat-3234	85	11	the	the	DET
easat-3234	85	12	service	service	NOUN
easat-3234	85	13	they	they	PRON
easat-3234	85	14	receive	receive	VERB
easat-3234	85	15	,	,	PUNCT
easat-3234	85	16	they	they	PRON
easat-3234	85	17	see	see	VERB
easat-3234	85	18	the	the	DET
easat-3234	85	19	company	company	NOUN
easat-3234	85	20	as	as	ADP
easat-3234	85	21	fulfilling	fulfil	VERB
easat-3234	85	22	its	its	PRON
easat-3234	85	23	side	side	NOUN
easat-3234	85	24	of	of	ADP
easat-3234	85	25	the	the	DET
easat-3234	85	26	service	service	NOUN
easat-3234	85	27	agreement	agreement	NOUN
easat-3234	85	28	,	,	PUNCT
easat-3234	85	29	motivating	motivate	VERB
easat-3234	85	30	them	they	PRON
easat-3234	85	31	to	to	PART
easat-3234	85	32	engage	engage	VERB
easat-3234	85	33	in	in	ADP
easat-3234	85	34	extra	extra	ADJ
easat-3234	85	35	-	-	ADJ
easat-3234	85	36	role	role	NOUN
easat-3234	85	37	behaviors	behavior	NOUN
easat-3234	85	38	.	.	PUNCT
easat-3234	86	1	customers	customer	NOUN
easat-3234	86	2	engage	engage	VERB
easat-3234	86	3	in	in	ADP
easat-3234	86	4	various	various	ADJ
easat-3234	86	5	types	type	NOUN
easat-3234	86	6	of	of	ADP
easat-3234	86	7	behaviors	behavior	NOUN
easat-3234	86	8	.	.	PUNCT
easat-3234	87	1	social	social	ADJ
easat-3234	87	2	media	medium	NOUN
easat-3234	87	3	platforms	platform	NOUN
easat-3234	87	4	enable	enable	VERB
easat-3234	87	5	customers	customer	NOUN
easat-3234	87	6	to	to	PART
easat-3234	87	7	discuss	discuss	VERB
easat-3234	87	8	and	and	CCONJ
easat-3234	87	9	exchange	exchange	VERB
easat-3234	87	10	insights	insight	NOUN
easat-3234	87	11	regarding	regard	VERB
easat-3234	87	12	a	a	DET
easat-3234	87	13	retailer	retailer	NOUN
easat-3234	87	14	's	's	PART
easat-3234	87	15	service	service	NOUN
easat-3234	87	16	.	.	PUNCT
easat-3234	88	1	and	and	CCONJ
easat-3234	88	2	products	product	NOUN
easat-3234	88	3	[	[	X
easat-3234	88	4	12	12	NUM
easat-3234	88	5	]	]	PUNCT
easat-3234	88	6	.	.	PUNCT
easat-3234	89	1	these	these	DET
easat-3234	89	2	interactions	interaction	NOUN
easat-3234	89	3	influence	influence	VERB
easat-3234	89	4	other	other	ADJ
easat-3234	89	5	customers	customer	NOUN
easat-3234	89	6	'	'	PART
easat-3234	89	7	behaviors	behavior	NOUN
easat-3234	89	8	and	and	CCONJ
easat-3234	89	9	attitudes	attitude	NOUN
easat-3234	89	10	and	and	CCONJ
easat-3234	89	11	assist	assist	VERB
easat-3234	89	12	merchants	merchant	NOUN
easat-3234	89	13	in	in	ADP
easat-3234	89	14	enhancing	enhance	VERB
easat-3234	89	15	their	their	PRON
easat-3234	89	16	performance	performance	NOUN
easat-3234	89	17	.	.	PUNCT
easat-3234	90	1	beneficial	beneficial	ADJ
easat-3234	90	2	encounters	encounter	NOUN
easat-3234	90	3	can	can	AUX
easat-3234	90	4	make	make	VERB
easat-3234	90	5	consumers	consumer	NOUN
easat-3234	90	6	believe	believe	VERB
easat-3234	90	7	that	that	SCONJ
easat-3234	90	8	the	the	DET
easat-3234	90	9	the	the	DET
easat-3234	90	10	standard	standard	NOUN
easat-3234	90	11	of	of	ADP
easat-3234	90	12	the	the	DET
easat-3234	90	13	services	service	NOUN
easat-3234	90	14	they	they	PRON
easat-3234	90	15	are	be	AUX
easat-3234	90	16	provided	provide	VERB
easat-3234	90	17	is	be	AUX
easat-3234	90	18	superior	superior	ADJ
easat-3234	90	19	and	and	CCONJ
easat-3234	90	20	encourage	encourage	VERB
easat-3234	90	21	them	they	PRON
easat-3234	90	22	to	to	PART
easat-3234	90	23	provide	provide	VERB
easat-3234	90	24	merchants	merchant	NOUN
easat-3234	90	25	and	and	CCONJ
easat-3234	90	26	other	other	ADJ
easat-3234	90	27	clients	client	NOUN
easat-3234	90	28	with	with	ADP
easat-3234	90	29	additional	additional	ADJ
easat-3234	90	30	recommendations	recommendation	NOUN
easat-3234	90	31	and	and	CCONJ
easat-3234	90	32	data	datum	NOUN
easat-3234	90	33	.	.	PUNCT
easat-3234	91	1	physical	physical	ADJ
easat-3234	91	2	and	and	CCONJ
easat-3234	91	3	sensory	sensory	ADJ
easat-3234	91	4	experiences	experience	NOUN
easat-3234	91	5	in	in	ADP
easat-3234	91	6	the	the	DET
easat-3234	91	7	service	service	NOUN
easat-3234	91	8	environment	environment	NOUN
easat-3234	91	9	can	can	AUX
easat-3234	91	10	foster	foster	VERB
easat-3234	91	11	positive	positive	ADJ
easat-3234	91	12	behaviors	behavior	NOUN
easat-3234	91	13	toward	toward	ADP
easat-3234	91	14	service	service	NOUN
easat-3234	91	15	organizations	organization	NOUN
easat-3234	91	16	.	.	PUNCT
easat-3234	92	1	in	in	ADP
easat-3234	92	2	online	online	ADJ
easat-3234	92	3	retail	retail	NOUN
easat-3234	92	4	,	,	PUNCT
easat-3234	92	5	satisfied	satisfied	ADJ
easat-3234	92	6	customers	customer	NOUN
easat-3234	92	7	are	be	AUX
easat-3234	92	8	prone	prone	ADJ
easat-3234	92	9	to	to	PART
easat-3234	92	10	offer	offer	VERB
easat-3234	92	11	advice	advice	NOUN
easat-3234	92	12	and	and	CCONJ
easat-3234	92	13	assistance	assistance	NOUN
easat-3234	92	14	to	to	ADP
easat-3234	92	15	others	other	NOUN
easat-3234	92	16	,	,	PUNCT
easat-3234	92	17	and	and	CCONJ
easat-3234	92	18	provide	provide	VERB
easat-3234	92	19	empathetic	empathetic	ADJ
easat-3234	92	20	support	support	NOUN
easat-3234	92	21	[	[	X
easat-3234	92	22	1	1	NUM
easat-3234	92	23	]	]	PUNCT
easat-3234	92	24	.	.	PUNCT
easat-3234	93	1	customers	customer	NOUN
easat-3234	93	2	with	with	ADP
easat-3234	93	3	positive	positive	ADJ
easat-3234	93	4	social	social	ADJ
easat-3234	93	5	interactions	interaction	NOUN
easat-3234	93	6	with	with	ADP
easat-3234	93	7	retail	retail	ADJ
easat-3234	93	8	employees	employee	NOUN
easat-3234	93	9	or	or	CCONJ
easat-3234	93	10	other	other	ADJ
easat-3234	93	11	clients	client	NOUN
easat-3234	93	12	are	be	AUX
easat-3234	93	13	more	more	ADV
easat-3234	93	14	willing	willing	ADJ
easat-3234	93	15	to	to	PART
easat-3234	93	16	help	help	VERB
easat-3234	93	17	,	,	PUNCT
easat-3234	93	18	forming	form	VERB
easat-3234	93	19	committed	committed	ADJ
easat-3234	93	20	reciprocal	reciprocal	ADJ
easat-3234	93	21	relationships	relationship	NOUN
easat-3234	93	22	with	with	ADP
easat-3234	93	23	retailers	retailer	NOUN
easat-3234	93	24	.	.	PUNCT
easat-3234	94	1	ce	ce	PROPN
easat-3234	94	2	behaviors	behavior	NOUN
easat-3234	94	3	are	be	AUX
easat-3234	94	4	seen	see	VERB
easat-3234	94	5	as	as	ADP
easat-3234	94	6	a	a	DET
easat-3234	94	7	higher	high	ADJ
easat-3234	94	8	-	-	PUNCT
easat-3234	94	9	order	order	NOUN
easat-3234	94	10	construct	construct	NOUN
easat-3234	94	11	,	,	PUNCT
easat-3234	94	12	where	where	SCONJ
easat-3234	94	13	engaged	engage	VERB
easat-3234	94	14	customers	customer	NOUN
easat-3234	94	15	exhibit	exhibit	VERB
easat-3234	94	16	a	a	DET
easat-3234	94	17	wide	wide	ADJ
easat-3234	94	18	range	range	NOUN
easat-3234	94	19	of	of	ADP
easat-3234	94	20	extra	extra	ADJ
easat-3234	94	21	-	-	ADJ
easat-3234	94	22	role	role	NOUN
easat-3234	94	23	behaviors	behavior	NOUN
easat-3234	94	24	[	[	X
easat-3234	94	25	20	20	NUM
easat-3234	94	26	,	,	PUNCT
easat-3234	94	27	32	32	NUM
easat-3234	94	28	]	]	PUNCT
easat-3234	94	29	.	.	PUNCT
easat-3234	95	1	the	the	DET
easat-3234	95	2	literature	literature	PROPN
easat-3234	95	3	review	review	NOUN
easat-3234	95	4	highlights	highlight	VERB
easat-3234	95	5	the	the	DET
easat-3234	95	6	complex	complex	ADJ
easat-3234	95	7	nature	nature	NOUN
easat-3234	95	8	of	of	ADP
easat-3234	95	9	customer	customer	NOUN
easat-3234	95	10	experience	experience	NOUN
easat-3234	95	11	and	and	CCONJ
easat-3234	95	12	engagement	engagement	NOUN
easat-3234	95	13	in	in	ADP
easat-3234	95	14	retail	retail	ADJ
easat-3234	95	15	settings	setting	NOUN
easat-3234	95	16	.	.	PUNCT
easat-3234	96	1	research	research	NOUN
easat-3234	96	2	consistently	consistently	ADV
easat-3234	96	3	shows	show	VERB
easat-3234	96	4	that	that	SCONJ
easat-3234	96	5	positive	positive	ADJ
easat-3234	96	6	customer	customer	NOUN
easat-3234	96	7	experiences	experience	NOUN
easat-3234	96	8	lead	lead	VERB
easat-3234	96	9	to	to	ADP
easat-3234	96	10	higher	high	ADJ
easat-3234	96	11	engagement	engagement	NOUN
easat-3234	96	12	,	,	PUNCT
easat-3234	96	13	fostering	foster	VERB
easat-3234	96	14	loyalty	loyalty	NOUN
easat-3234	96	15	and	and	CCONJ
easat-3234	96	16	favourable	favourable	ADJ
easat-3234	96	17	wom	wom	NOUN
easat-3234	96	18	.	.	PUNCT
easat-3234	97	1	however	however	ADV
easat-3234	97	2	,	,	PUNCT
easat-3234	97	3	there	there	PRON
easat-3234	97	4	is	be	VERB
easat-3234	97	5	a	a	DET
easat-3234	97	6	necessary	necessary	ADJ
easat-3234	97	7	for	for	SCONJ
easat-3234	97	8	more	more	ADV
easat-3234	97	9	empirical	empirical	ADJ
easat-3234	97	10	studies	study	NOUN
easat-3234	97	11	to	to	PART
easat-3234	97	12	explore	explore	VERB
easat-3234	97	13	these	these	DET
easat-3234	97	14	relationships	relationship	NOUN
easat-3234	97	15	in	in	ADP
easat-3234	97	16	specific	specific	ADJ
easat-3234	97	17	retail	retail	ADJ
easat-3234	97	18	contexts	contexts	NOUN
easat-3234	97	19	.	.	PUNCT
easat-3234	98	1	this	this	DET
easat-3234	98	2	study	study	NOUN
easat-3234	98	3	addresses	address	VERB
easat-3234	98	4	this	this	DET
easat-3234	98	5	gap	gap	NOUN
easat-3234	98	6	by	by	ADP
easat-3234	98	7	focusing	focus	VERB
easat-3234	98	8	on	on	ADP
easat-3234	98	9	organized	organize	VERB
easat-3234	98	10	retail	retail	ADJ
easat-3234	98	11	apparel	apparel	NOUN
easat-3234	98	12	stores	store	NOUN
easat-3234	98	13	in	in	ADP
easat-3234	98	14	kerala	kerala	PROPN
easat-3234	98	15	,	,	PUNCT
easat-3234	98	16	providing	provide	VERB
easat-3234	98	17	new	new	ADJ
easat-3234	98	18	insights	insight	NOUN
easat-3234	98	19	into	into	ADP
easat-3234	98	20	the	the	DET
easat-3234	98	21	determinants	determinant	NOUN
easat-3234	98	22	of	of	ADP
easat-3234	98	23	ce	ce	PROPN
easat-3234	98	24	and	and	CCONJ
easat-3234	98	25	strategies	strategy	NOUN
easat-3234	98	26	to	to	PART
easat-3234	98	27	enhance	enhance	VERB
easat-3234	98	28	customer	customer	NOUN
easat-3234	98	29	satisfaction	satisfaction	NOUN
easat-3234	98	30	and	and	CCONJ
easat-3234	98	31	loyalty	loyalty	NOUN
easat-3234	98	32	.	.	PUNCT
easat-3234	99	1	5621	5621	NUM
easat-3234	99	2	edelweiss	edelweiss	PROPN
easat-3234	99	3	applied	apply	VERB
easat-3234	99	4	science	science	NOUN
easat-3234	99	5	and	and	CCONJ
easat-3234	99	6	technology	technology	NOUN
easat-3234	99	7	issn	issn	PROPN
easat-3234	99	8	:	:	PUNCT
easat-3234	99	9	2576	2576	NUM
easat-3234	99	10	-	-	SYM
easat-3234	99	11	8484	8484	NUM
easat-3234	99	12	vol	vol	NOUN
easat-3234	99	13	.	.	PROPN
easat-3234	99	14	8	8	NUM
easat-3234	99	15	,	,	PUNCT
easat-3234	99	16	no	no	INTJ
easat-3234	99	17	.	.	NOUN
easat-3234	100	1	6	6	NUM
easat-3234	100	2	:	:	SYM
easat-3234	100	3	5618	5618	NUM
easat-3234	100	4	-	-	SYM
easat-3234	100	5	5630	5630	NUM
easat-3234	100	6	,	,	PUNCT
easat-3234	100	7	2024	2024	NUM
easat-3234	100	8	doi	doi	NOUN
easat-3234	100	9	:	:	PUNCT
easat-3234	100	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	100	11	©	©	PROPN
easat-3234	100	12	2024	2024	NUM
easat-3234	100	13	by	by	ADP
easat-3234	100	14	the	the	DET
easat-3234	100	15	authors	author	NOUN
easat-3234	100	16	;	;	PUNCT
easat-3234	100	17	licensee	licensee	PROPN
easat-3234	100	18	learning	learning	NOUN
easat-3234	100	19	gate	gate	NOUN
easat-3234	100	20	3	3	NUM
easat-3234	100	21	.	.	PUNCT
easat-3234	100	22	objectives	objective	NOUN
easat-3234	100	23	of	of	ADP
easat-3234	100	24	the	the	DET
easat-3234	100	25	study	study	NOUN
easat-3234	100	26	•	•	ADP
easat-3234	100	27	to	to	PART
easat-3234	100	28	analyze	analyze	VERB
easat-3234	100	29	the	the	DET
easat-3234	100	30	impact	impact	NOUN
easat-3234	100	31	of	of	ADP
easat-3234	100	32	customer	customer	NOUN
easat-3234	100	33	experience	experience	NOUN
easat-3234	100	34	on	on	ADP
easat-3234	100	35	customer	customer	NOUN
easat-3234	100	36	engagement	engagement	NOUN
easat-3234	100	37	in	in	ADP
easat-3234	100	38	organized	organize	VERB
easat-3234	100	39	retail	retail	ADJ
easat-3234	100	40	apparel	apparel	NOUN
easat-3234	100	41	stores	store	NOUN
easat-3234	100	42	in	in	ADP
easat-3234	100	43	select	select	ADJ
easat-3234	100	44	cities	city	NOUN
easat-3234	100	45	of	of	ADP
easat-3234	100	46	kerala	kerala	PROPN
easat-3234	100	47	.	.	PUNCT
easat-3234	101	1	•	•	ADP
easat-3234	101	2	to	to	PART
easat-3234	101	3	examine	examine	VERB
easat-3234	101	4	the	the	DET
easat-3234	101	5	relationship	relationship	NOUN
easat-3234	101	6	between	between	ADP
easat-3234	101	7	customer	customer	NOUN
easat-3234	101	8	engagement	engagement	NOUN
easat-3234	101	9	and	and	CCONJ
easat-3234	101	10	customer	customer	NOUN
easat-3234	101	11	loyalty	loyalty	NOUN
easat-3234	101	12	in	in	ADP
easat-3234	101	13	organized	organize	VERB
easat-3234	101	14	retail	retail	ADJ
easat-3234	101	15	apparel	apparel	NOUN
easat-3234	101	16	stores	store	NOUN
easat-3234	101	17	in	in	ADP
easat-3234	101	18	select	select	ADJ
easat-3234	101	19	cities	city	NOUN
easat-3234	101	20	of	of	ADP
easat-3234	101	21	kerala	kerala	PROPN
easat-3234	101	22	.	.	PUNCT
easat-3234	102	1	•	•	ADP
easat-3234	102	2	to	to	PART
easat-3234	102	3	evaluate	evaluate	VERB
easat-3234	102	4	the	the	DET
easat-3234	102	5	influence	influence	NOUN
easat-3234	102	6	of	of	ADP
easat-3234	102	7	customer	customer	NOUN
easat-3234	102	8	experience	experience	NOUN
easat-3234	102	9	on	on	ADP
easat-3234	102	10	purchase	purchase	NOUN
easat-3234	102	11	intention	intention	NOUN
easat-3234	102	12	in	in	ADP
easat-3234	102	13	organized	organize	VERB
easat-3234	102	14	retail	retail	ADJ
easat-3234	102	15	apparel	apparel	NOUN
easat-3234	102	16	stores	store	NOUN
easat-3234	102	17	in	in	ADP
easat-3234	102	18	select	select	ADJ
easat-3234	102	19	cities	city	NOUN
easat-3234	102	20	of	of	ADP
easat-3234	102	21	kerala	kerala	PROPN
easat-3234	102	22	.	.	PUNCT
easat-3234	103	1	•	•	NUM
easat-3234	103	2	to	to	PART
easat-3234	103	3	assess	assess	VERB
easat-3234	103	4	the	the	DET
easat-3234	103	5	role	role	NOUN
easat-3234	103	6	of	of	ADP
easat-3234	103	7	demographic	demographic	ADJ
easat-3234	103	8	variables	variable	NOUN
easat-3234	103	9	in	in	ADP
easat-3234	103	10	moderating	moderate	VERB
easat-3234	103	11	the	the	DET
easat-3234	103	12	relationship	relationship	NOUN
easat-3234	103	13	between	between	ADP
easat-3234	103	14	customer	customer	NOUN
easat-3234	103	15	experience	experience	NOUN
easat-3234	103	16	and	and	CCONJ
easat-3234	103	17	customer	customer	NOUN
easat-3234	103	18	engagement	engagement	NOUN
easat-3234	103	19	in	in	ADP
easat-3234	103	20	organized	organize	VERB
easat-3234	103	21	retail	retail	ADJ
easat-3234	103	22	apparel	apparel	NOUN
easat-3234	103	23	stores	store	NOUN
easat-3234	103	24	in	in	ADP
easat-3234	103	25	select	select	ADJ
easat-3234	103	26	cities	city	NOUN
easat-3234	103	27	of	of	ADP
easat-3234	103	28	kerala	kerala	PROPN
easat-3234	103	29	.	.	PUNCT
easat-3234	104	1	4	4	X
easat-3234	104	2	.	.	X
easat-3234	104	3	hypotheses	hypothesis	NOUN
easat-3234	104	4	of	of	ADP
easat-3234	104	5	the	the	DET
easat-3234	104	6	study	study	NOUN
easat-3234	104	7	h1customer	h1customer	NOUN
easat-3234	104	8	experience	experience	NOUN
easat-3234	104	9	significantly	significantly	ADV
easat-3234	104	10	impacts	impact	VERB
easat-3234	104	11	customer	customer	NOUN
easat-3234	104	12	engagement	engagement	NOUN
easat-3234	104	13	in	in	ADP
easat-3234	104	14	organized	organize	VERB
easat-3234	104	15	retail	retail	ADJ
easat-3234	104	16	apparel	apparel	NOUN
easat-3234	104	17	stores	store	NOUN
easat-3234	104	18	in	in	ADP
easat-3234	104	19	select	select	ADJ
easat-3234	104	20	cities	city	NOUN
easat-3234	104	21	of	of	ADP
easat-3234	104	22	kerala	kerala	PROPN
easat-3234	104	23	.	.	PUNCT
easat-3234	105	1	h2there	h2there	PRON
easat-3234	105	2	is	be	AUX
easat-3234	105	3	a	a	DET
easat-3234	105	4	positive	positive	ADJ
easat-3234	105	5	relationship	relationship	NOUN
easat-3234	105	6	between	between	ADP
easat-3234	105	7	customer	customer	NOUN
easat-3234	105	8	engagement	engagement	NOUN
easat-3234	105	9	and	and	CCONJ
easat-3234	105	10	customer	customer	NOUN
easat-3234	105	11	loyalty	loyalty	NOUN
easat-3234	105	12	in	in	ADP
easat-3234	105	13	organized	organize	VERB
easat-3234	105	14	retail	retail	ADJ
easat-3234	105	15	apparel	apparel	NOUN
easat-3234	105	16	stores	store	NOUN
easat-3234	105	17	in	in	ADP
easat-3234	105	18	select	select	ADJ
easat-3234	105	19	cities	city	NOUN
easat-3234	105	20	of	of	ADP
easat-3234	105	21	kerala	kerala	PROPN
easat-3234	105	22	.	.	PUNCT
easat-3234	106	1	h3customer	h3customer	NOUN
easat-3234	106	2	experience	experience	NOUN
easat-3234	106	3	positively	positively	ADV
easat-3234	106	4	influences	influence	VERB
easat-3234	106	5	purchase	purchase	NOUN
easat-3234	106	6	intention	intention	NOUN
easat-3234	106	7	in	in	ADP
easat-3234	106	8	organized	organize	VERB
easat-3234	106	9	retail	retail	ADJ
easat-3234	106	10	apparel	apparel	NOUN
easat-3234	106	11	stores	store	NOUN
easat-3234	106	12	in	in	ADP
easat-3234	106	13	select	select	ADJ
easat-3234	106	14	cities	city	NOUN
easat-3234	106	15	of	of	ADP
easat-3234	106	16	kerala	kerala	PROPN
easat-3234	106	17	.	.	PUNCT
easat-3234	107	1	h4demographic	h4demographic	ADJ
easat-3234	107	2	variables	variable	NOUN
easat-3234	107	3	significantly	significantly	ADV
easat-3234	107	4	moderate	moderate	VERB
easat-3234	107	5	the	the	DET
easat-3234	107	6	relationship	relationship	NOUN
easat-3234	107	7	between	between	ADP
easat-3234	107	8	customer	customer	NOUN
easat-3234	107	9	experience	experience	NOUN
easat-3234	107	10	and	and	CCONJ
easat-3234	107	11	customer	customer	NOUN
easat-3234	107	12	engagement	engagement	NOUN
easat-3234	107	13	in	in	ADP
easat-3234	107	14	organized	organize	VERB
easat-3234	107	15	retail	retail	ADJ
easat-3234	107	16	apparel	apparel	NOUN
easat-3234	107	17	stores	store	NOUN
easat-3234	107	18	in	in	ADP
easat-3234	107	19	select	select	ADJ
easat-3234	107	20	cities	city	NOUN
easat-3234	107	21	of	of	ADP
easat-3234	107	22	kerala	kerala	PROPN
easat-3234	107	23	.	.	PUNCT
easat-3234	108	1	5	5	X
easat-3234	108	2	.	.	X
easat-3234	108	3	research	research	NOUN
easat-3234	108	4	questions	question	NOUN
easat-3234	108	5	•	•	ADV
easat-3234	108	6	how	how	SCONJ
easat-3234	108	7	does	do	AUX
easat-3234	108	8	customer	customer	NOUN
easat-3234	108	9	experience	experience	NOUN
easat-3234	108	10	affect	affect	VERB
easat-3234	108	11	customer	customer	NOUN
easat-3234	108	12	engagement	engagement	NOUN
easat-3234	108	13	in	in	ADP
easat-3234	108	14	organized	organize	VERB
easat-3234	108	15	retail	retail	ADJ
easat-3234	108	16	apparel	apparel	NOUN
easat-3234	108	17	stores	store	NOUN
easat-3234	108	18	in	in	ADP
easat-3234	108	19	select	select	ADJ
easat-3234	108	20	cities	city	NOUN
easat-3234	108	21	of	of	ADP
easat-3234	108	22	kerala	kerala	PROPN
easat-3234	108	23	?	?	PUNCT
easat-3234	109	1	•	•	NUM
easat-3234	109	2	what	what	PRON
easat-3234	109	3	is	be	AUX
easat-3234	109	4	the	the	DET
easat-3234	109	5	nature	nature	NOUN
easat-3234	109	6	of	of	ADP
easat-3234	109	7	the	the	DET
easat-3234	109	8	relationship	relationship	NOUN
easat-3234	109	9	between	between	ADP
easat-3234	109	10	customer	customer	NOUN
easat-3234	109	11	engagement	engagement	NOUN
easat-3234	109	12	and	and	CCONJ
easat-3234	109	13	customer	customer	NOUN
easat-3234	109	14	loyalty	loyalty	NOUN
easat-3234	109	15	in	in	ADP
easat-3234	109	16	organized	organize	VERB
easat-3234	109	17	retail	retail	ADJ
easat-3234	109	18	apparel	apparel	NOUN
easat-3234	109	19	stores	store	NOUN
easat-3234	109	20	in	in	ADP
easat-3234	109	21	select	select	ADJ
easat-3234	109	22	cities	city	NOUN
easat-3234	109	23	of	of	ADP
easat-3234	109	24	kerala	kerala	PROPN
easat-3234	109	25	?	?	PUNCT
easat-3234	110	1	•	•	NUM
easat-3234	110	2	how	how	SCONJ
easat-3234	110	3	does	do	AUX
easat-3234	110	4	customer	customer	NOUN
easat-3234	110	5	experience	experience	NOUN
easat-3234	110	6	influence	influence	NOUN
easat-3234	110	7	purchase	purchase	NOUN
easat-3234	110	8	intention	intention	NOUN
easat-3234	110	9	in	in	ADP
easat-3234	110	10	organized	organize	VERB
easat-3234	110	11	retail	retail	ADJ
easat-3234	110	12	apparel	apparel	NOUN
easat-3234	110	13	stores	store	NOUN
easat-3234	110	14	in	in	ADP
easat-3234	110	15	select	select	ADJ
easat-3234	110	16	cities	city	NOUN
easat-3234	110	17	of	of	ADP
easat-3234	110	18	kerala	kerala	PROPN
easat-3234	110	19	?	?	PUNCT
easat-3234	111	1	•	•	NOUN
easat-3234	111	2	to	to	ADP
easat-3234	111	3	what	what	DET
easat-3234	111	4	extent	extent	NOUN
easat-3234	111	5	do	do	AUX
easat-3234	111	6	demographic	demographic	ADJ
easat-3234	111	7	variables	variable	NOUN
easat-3234	111	8	moderate	moderate	VERB
easat-3234	111	9	the	the	DET
easat-3234	111	10	relationship	relationship	NOUN
easat-3234	111	11	between	between	ADP
easat-3234	111	12	customer	customer	NOUN
easat-3234	111	13	experience	experience	NOUN
easat-3234	111	14	and	and	CCONJ
easat-3234	111	15	customer	customer	NOUN
easat-3234	111	16	engagement	engagement	NOUN
easat-3234	111	17	in	in	ADP
easat-3234	111	18	organized	organize	VERB
easat-3234	111	19	retail	retail	ADJ
easat-3234	111	20	apparel	apparel	NOUN
easat-3234	111	21	stores	store	NOUN
easat-3234	111	22	in	in	ADP
easat-3234	111	23	select	select	ADJ
easat-3234	111	24	cities	city	NOUN
easat-3234	111	25	of	of	ADP
easat-3234	111	26	kerala	kerala	PROPN
easat-3234	111	27	?	?	PUNCT
easat-3234	112	1	6	6	NUM
easat-3234	112	2	.	.	X
easat-3234	112	3	research	research	NOUN
easat-3234	112	4	methodology	methodology	NOUN
easat-3234	112	5	6.1	6.1	NUM
easat-3234	112	6	.	.	PUNCT
easat-3234	113	1	research	research	NOUN
easat-3234	113	2	design	design	NOUN
easat-3234	113	3	the	the	DET
easat-3234	113	4	research	research	NOUN
easat-3234	113	5	employs	employ	VERB
easat-3234	113	6	a	a	DET
easat-3234	113	7	mixed	mix	VERB
easat-3234	113	8	-	-	PUNCT
easat-3234	113	9	method	method	NOUN
easat-3234	113	10	approach	approach	NOUN
easat-3234	113	11	,	,	PUNCT
easat-3234	113	12	integrating	integrate	VERB
easat-3234	113	13	descriptive	descriptive	ADJ
easat-3234	113	14	as	as	ADV
easat-3234	113	15	well	well	ADV
easat-3234	113	16	as	as	ADP
easat-3234	113	17	correlational	correlational	ADJ
easat-3234	113	18	research	research	NOUN
easat-3234	113	19	designs	design	NOUN
easat-3234	113	20	to	to	PART
easat-3234	113	21	thoroughly	thoroughly	ADV
easat-3234	113	22	analyze	analyze	VERB
easat-3234	113	23	the	the	DET
easat-3234	113	24	role	role	NOUN
easat-3234	113	25	of	of	ADP
easat-3234	113	26	cx	cx	PROPN
easat-3234	113	27	and	and	CCONJ
easat-3234	113	28	ce	ce	PROPN
easat-3234	113	29	in	in	ADP
easat-3234	113	30	organized	organize	VERB
easat-3234	113	31	retail	retail	ADJ
easat-3234	113	32	apparel	apparel	NOUN
easat-3234	113	33	stores	store	NOUN
easat-3234	113	34	in	in	ADP
easat-3234	113	35	select	select	ADJ
easat-3234	113	36	cities	city	NOUN
easat-3234	113	37	of	of	ADP
easat-3234	113	38	kerala	kerala	PROPN
easat-3234	113	39	.	.	PUNCT
easat-3234	114	1	the	the	DET
easat-3234	114	2	descriptive	descriptive	ADJ
easat-3234	114	3	research	research	NOUN
easat-3234	114	4	design	design	NOUN
easat-3234	114	5	describes	describe	VERB
easat-3234	114	6	the	the	DET
easat-3234	114	7	current	current	ADJ
easat-3234	114	8	state	state	NOUN
easat-3234	114	9	of	of	ADP
easat-3234	114	10	customer	customer	NOUN
easat-3234	114	11	experience	experience	NOUN
easat-3234	114	12	and	and	CCONJ
easat-3234	114	13	engagement	engagement	NOUN
easat-3234	114	14	,	,	PUNCT
easat-3234	114	15	collecting	collect	VERB
easat-3234	114	16	data	datum	NOUN
easat-3234	114	17	on	on	ADP
easat-3234	114	18	the	the	DET
easat-3234	114	19	target	target	NOUN
easat-3234	114	20	population	population	NOUN
easat-3234	114	21	's	's	PART
easat-3234	114	22	characteristics	characteristic	NOUN
easat-3234	114	23	,	,	PUNCT
easat-3234	114	24	behaviors	behavior	NOUN
easat-3234	114	25	,	,	PUNCT
easat-3234	114	26	and	and	CCONJ
easat-3234	114	27	attitudes	attitude	NOUN
easat-3234	114	28	.	.	PUNCT
easat-3234	115	1	the	the	DET
easat-3234	115	2	correlational	correlational	ADJ
easat-3234	115	3	research	research	NOUN
easat-3234	115	4	design	design	NOUN
easat-3234	115	5	identifies	identifie	NOUN
easat-3234	115	6	and	and	CCONJ
easat-3234	115	7	analyze	analyze	VERB
easat-3234	115	8	the	the	DET
easat-3234	115	9	relationships	relationship	NOUN
easat-3234	115	10	between	between	ADP
easat-3234	115	11	customer	customer	NOUN
easat-3234	115	12	experience	experience	NOUN
easat-3234	115	13	,	,	PUNCT
easat-3234	115	14	customer	customer	NOUN
easat-3234	115	15	engagement	engagement	NOUN
easat-3234	115	16	,	,	PUNCT
easat-3234	115	17	customer	customer	NOUN
easat-3234	115	18	loyalty	loyalty	NOUN
easat-3234	115	19	,	,	PUNCT
easat-3234	115	20	and	and	CCONJ
easat-3234	115	21	purchase	purchase	NOUN
easat-3234	115	22	intention	intention	NOUN
easat-3234	115	23	,	,	PUNCT
easat-3234	115	24	aiming	aim	VERB
easat-3234	115	25	to	to	PART
easat-3234	115	26	understand	understand	VERB
easat-3234	115	27	how	how	SCONJ
easat-3234	115	28	variable	variable	ADJ
easat-3234	115	29	alterations	alteration	NOUN
easat-3234	115	30	are	be	AUX
easat-3234	115	31	related	relate	VERB
easat-3234	115	32	to	to	ADP
easat-3234	115	33	alterations	alteration	NOUN
easat-3234	115	34	in	in	ADP
easat-3234	115	35	another	another	DET
easat-3234	115	36	variable	variable	NOUN
easat-3234	115	37	.	.	PUNCT
easat-3234	116	1	the	the	DET
easat-3234	116	2	study	study	NOUN
easat-3234	116	3	focuses	focus	VERB
easat-3234	116	4	on	on	ADP
easat-3234	116	5	customers	customer	NOUN
easat-3234	116	6	shopping	shop	VERB
easat-3234	116	7	at	at	ADP
easat-3234	116	8	organized	organize	VERB
easat-3234	116	9	retail	retail	ADJ
easat-3234	116	10	apparel	apparel	NOUN
easat-3234	116	11	stores	store	NOUN
easat-3234	116	12	in	in	ADP
easat-3234	116	13	select	select	ADJ
easat-3234	116	14	cities	city	NOUN
easat-3234	116	15	of	of	ADP
easat-3234	116	16	kerala	kerala	PROPN
easat-3234	116	17	,	,	PUNCT
easat-3234	116	18	with	with	ADP
easat-3234	116	19	data	datum	NOUN
easat-3234	116	20	collection	collection	NOUN
easat-3234	116	21	occurring	occur	VERB
easat-3234	116	22	over	over	ADP
easat-3234	116	23	a	a	DET
easat-3234	116	24	threemonth	threemonth	ADJ
easat-3234	116	25	period	period	NOUN
easat-3234	116	26	to	to	PART
easat-3234	116	27	capture	capture	VERB
easat-3234	116	28	a	a	DET
easat-3234	116	29	diverse	diverse	ADJ
easat-3234	116	30	range	range	NOUN
easat-3234	116	31	of	of	ADP
easat-3234	116	32	customer	customer	NOUN
easat-3234	116	33	experiences	experience	NOUN
easat-3234	116	34	and	and	CCONJ
easat-3234	116	35	engagement	engagement	NOUN
easat-3234	116	36	levels	level	NOUN
easat-3234	116	37	.	.	PUNCT
easat-3234	117	1	data	datum	NOUN
easat-3234	117	2	was	be	AUX
easat-3234	117	3	gathered	gather	VERB
easat-3234	117	4	using	use	VERB
easat-3234	117	5	a	a	DET
easat-3234	117	6	structured	structured	ADJ
easat-3234	117	7	questionnaire	questionnaire	NOUN
easat-3234	117	8	administered	administer	VERB
easat-3234	117	9	both	both	CCONJ
easat-3234	117	10	online	online	ADJ
easat-3234	117	11	and	and	CCONJ
easat-3234	117	12	in	in	ADP
easat-3234	117	13	-	-	PUNCT
easat-3234	117	14	person	person	NOUN
easat-3234	117	15	at	at	ADP
easat-3234	117	16	selected	select	VERB
easat-3234	117	17	retail	retail	ADJ
easat-3234	117	18	stores	store	NOUN
easat-3234	117	19	,	,	PUNCT
easat-3234	117	20	including	include	VERB
easat-3234	117	21	items	item	NOUN
easat-3234	117	22	measuring	measure	VERB
easat-3234	117	23	customer	customer	NOUN
easat-3234	117	24	experience	experience	NOUN
easat-3234	117	25	,	,	PUNCT
easat-3234	117	26	engagement	engagement	NOUN
easat-3234	117	27	,	,	PUNCT
easat-3234	117	28	loyalty	loyalty	NOUN
easat-3234	117	29	,	,	PUNCT
easat-3234	117	30	purchase	purchase	NOUN
easat-3234	117	31	intention	intention	NOUN
easat-3234	117	32	,	,	PUNCT
easat-3234	117	33	and	and	CCONJ
easat-3234	117	34	demographic	demographic	ADJ
easat-3234	117	35	variables	variable	NOUN
easat-3234	117	36	.	.	PUNCT
easat-3234	118	1	6.2	6.2	NUM
easat-3234	118	2	.	.	PUNCT
easat-3234	118	3	sampling	sample	VERB
easat-3234	118	4	size	size	NOUN
easat-3234	118	5	and	and	CCONJ
easat-3234	118	6	strategy	strategy	NOUN
easat-3234	118	7	to	to	PART
easat-3234	118	8	determine	determine	VERB
easat-3234	118	9	the	the	DET
easat-3234	118	10	sample	sample	NOUN
easat-3234	118	11	size	size	NOUN
easat-3234	118	12	for	for	ADP
easat-3234	118	13	this	this	DET
easat-3234	118	14	study	study	NOUN
easat-3234	118	15	,	,	PUNCT
easat-3234	118	16	we	we	PRON
easat-3234	118	17	assume	assume	VERB
easat-3234	118	18	a	a	DET
easat-3234	118	19	large	large	ADJ
easat-3234	118	20	population	population	NOUN
easat-3234	118	21	of	of	ADP
easat-3234	118	22	100,000	100,000	NUM
easat-3234	118	23	customers	customer	NOUN
easat-3234	118	24	shopping	shop	VERB
easat-3234	118	25	at	at	ADP
easat-3234	118	26	organized	organize	VERB
easat-3234	118	27	retail	retail	ADJ
easat-3234	118	28	apparel	apparel	NOUN
easat-3234	118	29	stores	store	NOUN
easat-3234	118	30	in	in	ADP
easat-3234	118	31	select	select	ADJ
easat-3234	118	32	cities	city	NOUN
easat-3234	118	33	of	of	ADP
easat-3234	118	34	kerala	kerala	PROPN
easat-3234	118	35	.	.	PUNCT
easat-3234	119	1	using	use	VERB
easat-3234	119	2	a	a	DET
easat-3234	119	3	95	95	NUM
easat-3234	119	4	%	%	NOUN
easat-3234	119	5	confidence	confidence	NOUN
easat-3234	119	6	level	level	NOUN
easat-3234	119	7	corresponding	correspond	VERB
easat-3234	119	8	to	to	ADP
easat-3234	119	9	a	a	DET
easat-3234	119	10	z	z	NOUN
easat-3234	119	11	-	-	PUNCT
easat-3234	119	12	value	value	NOUN
easat-3234	119	13	of	of	ADP
easat-3234	119	14	1.96	1.96	NUM
easat-3234	119	15	,	,	PUNCT
easat-3234	119	16	a	a	DET
easat-3234	119	17	5	5	NUM
easat-3234	119	18	%	%	NOUN
easat-3234	119	19	margin	margin	NOUN
easat-3234	119	20	of	of	ADP
easat-3234	119	21	error	error	NOUN
easat-3234	119	22	(	(	PUNCT
easat-3234	119	23	e=0.05	e=0.05	NOUN
easat-3234	119	24	)	)	PUNCT
easat-3234	119	25	,	,	PUNCT
easat-3234	119	26	and	and	CCONJ
easat-3234	119	27	an	an	DET
easat-3234	119	28	estimated	estimate	VERB
easat-3234	119	29	population	population	NOUN
easat-3234	119	30	proportion	proportion	NOUN
easat-3234	119	31	(	(	PUNCT
easat-3234	119	32	p	p	NOUN
easat-3234	119	33	)	)	PUNCT
easat-3234	119	34	of	of	ADP
easat-3234	119	35	0.5	0.5	NUM
easat-3234	119	36	,	,	PUNCT
easat-3234	119	37	the	the	DET
easat-3234	119	38	sample	sample	NOUN
easat-3234	119	39	size	size	NOUN
easat-3234	119	40	formula	formula	NOUN
easat-3234	119	41	for	for	ADP
easat-3234	119	42	proportions	proportion	NOUN
easat-3234	119	43	,	,	PUNCT
easat-3234	119	44	5622	5622	NUM
easat-3234	119	45	edelweiss	edelweiss	PROPN
easat-3234	119	46	applied	apply	VERB
easat-3234	119	47	science	science	NOUN
easat-3234	119	48	and	and	CCONJ
easat-3234	119	49	technology	technology	NOUN
easat-3234	119	50	issn	issn	PROPN
easat-3234	119	51	:	:	PUNCT
easat-3234	119	52	2576	2576	NUM
easat-3234	119	53	-	-	SYM
easat-3234	119	54	8484	8484	NUM
easat-3234	119	55	vol	vol	NOUN
easat-3234	119	56	.	.	PROPN
easat-3234	120	1	8	8	NUM
easat-3234	120	2	,	,	PUNCT
easat-3234	120	3	no	no	INTJ
easat-3234	120	4	.	.	NOUN
easat-3234	121	1	6	6	NUM
easat-3234	121	2	:	:	SYM
easat-3234	121	3	5618	5618	NUM
easat-3234	121	4	-	-	SYM
easat-3234	121	5	5630	5630	NUM
easat-3234	121	6	,	,	PUNCT
easat-3234	121	7	2024	2024	NUM
easat-3234	121	8	doi	doi	NOUN
easat-3234	121	9	:	:	PUNCT
easat-3234	121	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	121	11	©	©	PROPN
easat-3234	121	12	2024	2024	NUM
easat-3234	121	13	by	by	ADP
easat-3234	121	14	the	the	DET
easat-3234	121	15	authors	author	NOUN
easat-3234	121	16	;	;	PUNCT
easat-3234	121	17	licensee	licensee	PROPN
easat-3234	121	18	learning	learning	NOUN
easat-3234	121	19	gate	gate	NOUN
easat-3234	121	20	𝑛	𝑛	PROPN
easat-3234	121	21	=	=	PUNCT
easat-3234	121	22	𝑍2.𝑃.(1−𝑃	𝑍2.𝑃.(1−𝑃	NOUN
easat-3234	121	23	)	)	PUNCT
easat-3234	121	24	𝐸2	𝐸2	NOUN
easat-3234	121	25	is	be	AUX
easat-3234	121	26	applied	apply	VERB
easat-3234	121	27	.	.	PUNCT
easat-3234	122	1	calculating	calculate	VERB
easat-3234	122	2	this	this	PRON
easat-3234	122	3	,	,	PUNCT
easat-3234	122	4	we	we	PRON
easat-3234	122	5	find	find	VERB
easat-3234	122	6	𝑛	𝑛	X
easat-3234	122	7	=	=	SYM
easat-3234	122	8	(	(	PUNCT
easat-3234	122	9	1.96)2.0.5.(0.5	1.96)2.0.5.(0.5	NUM
easat-3234	122	10	)	)	PUNCT
easat-3234	122	11	(	(	PUNCT
easat-3234	122	12	0.05)2	0.05)2	NOUN
easat-3234	122	13	,	,	PUNCT
easat-3234	122	14	resulting	result	VERB
easat-3234	122	15	in	in	ADP
easat-3234	122	16	𝑛	𝑛	PRON
easat-3234	122	17	=	=	SYM
easat-3234	122	18	384.16	384.16	NUM
easat-3234	122	19	.	.	PUNCT
easat-3234	123	1	given	give	VERB
easat-3234	123	2	the	the	DET
easat-3234	123	3	large	large	ADJ
easat-3234	123	4	population	population	NOUN
easat-3234	123	5	size	size	NOUN
easat-3234	123	6	,	,	PUNCT
easat-3234	123	7	the	the	DET
easat-3234	123	8	finite	finite	ADJ
easat-3234	123	9	population	population	NOUN
easat-3234	123	10	correction	correction	NOUN
easat-3234	123	11	factor	factor	NOUN
easat-3234	123	12	is	be	AUX
easat-3234	123	13	not	not	PART
easat-3234	123	14	necessary	necessary	ADJ
easat-3234	123	15	,	,	PUNCT
easat-3234	123	16	so	so	CCONJ
easat-3234	123	17	the	the	DET
easat-3234	123	18	final	final	ADJ
easat-3234	123	19	sample	sample	NOUN
easat-3234	123	20	size	size	NOUN
easat-3234	123	21	is	be	AUX
easat-3234	123	22	rounded	round	VERB
easat-3234	123	23	up	up	ADP
easat-3234	123	24	to	to	PART
easat-3234	123	25	400	400	NUM
easat-3234	123	26	respondents	respondent	NOUN
easat-3234	123	27	.	.	PUNCT
easat-3234	124	1	to	to	PART
easat-3234	124	2	assess	assess	VERB
easat-3234	124	3	the	the	DET
easat-3234	124	4	validity	validity	NOUN
easat-3234	124	5	and	and	CCONJ
easat-3234	124	6	reliability	reliability	NOUN
easat-3234	124	7	of	of	ADP
easat-3234	124	8	the	the	DET
easat-3234	124	9	survey	survey	NOUN
easat-3234	124	10	,	,	PUNCT
easat-3234	124	11	a	a	DET
easat-3234	124	12	pilot	pilot	NOUN
easat-3234	124	13	study	study	NOUN
easat-3234	124	14	with	with	ADP
easat-3234	124	15	50	50	NUM
easat-3234	124	16	participants	participant	NOUN
easat-3234	124	17	was	be	AUX
easat-3234	124	18	carried	carry	VERB
easat-3234	124	19	out	out	ADP
easat-3234	124	20	,	,	PUNCT
easat-3234	124	21	with	with	ADP
easat-3234	124	22	feedback	feedback	NOUN
easat-3234	124	23	used	use	VERB
easat-3234	124	24	to	to	PART
easat-3234	124	25	refine	refine	VERB
easat-3234	124	26	it	it	PRON
easat-3234	124	27	.	.	PUNCT
easat-3234	125	1	the	the	DET
easat-3234	125	2	final	final	ADJ
easat-3234	125	3	sample	sample	NOUN
easat-3234	125	4	size	size	NOUN
easat-3234	125	5	of	of	ADP
easat-3234	125	6	400	400	NUM
easat-3234	125	7	respondents	respondent	NOUN
easat-3234	125	8	was	be	AUX
easat-3234	125	9	targeted	target	VERB
easat-3234	125	10	to	to	PART
easat-3234	125	11	ensure	ensure	VERB
easat-3234	125	12	adequate	adequate	ADJ
easat-3234	125	13	representation	representation	NOUN
easat-3234	125	14	and	and	CCONJ
easat-3234	125	15	statistical	statistical	ADJ
easat-3234	125	16	power	power	NOUN
easat-3234	125	17	.	.	PUNCT
easat-3234	126	1	a	a	DET
easat-3234	126	2	stratified	stratified	ADJ
easat-3234	126	3	random	random	ADJ
easat-3234	126	4	sampling	sampling	NOUN
easat-3234	126	5	technique	technique	NOUN
easat-3234	126	6	was	be	AUX
easat-3234	126	7	employed	employ	VERB
easat-3234	126	8	to	to	PART
easat-3234	126	9	ensure	ensure	VERB
easat-3234	126	10	diversity	diversity	NOUN
easat-3234	126	11	and	and	CCONJ
easat-3234	126	12	representativeness	representativenes	VERB
easat-3234	126	13	across	across	ADP
easat-3234	126	14	different	different	ADJ
easat-3234	126	15	demographic	demographic	ADJ
easat-3234	126	16	segments	segment	NOUN
easat-3234	126	17	,	,	PUNCT
easat-3234	126	18	dividing	divide	VERB
easat-3234	126	19	the	the	DET
easat-3234	126	20	population	population	NOUN
easat-3234	126	21	into	into	ADP
easat-3234	126	22	strata	strata	NOUN
easat-3234	126	23	based	base	VERB
easat-3234	126	24	on	on	ADP
easat-3234	126	25	demographic	demographic	ADJ
easat-3234	126	26	variables	variable	NOUN
easat-3234	126	27	and	and	CCONJ
easat-3234	126	28	randomly	randomly	ADV
easat-3234	126	29	selecting	select	VERB
easat-3234	126	30	respondents	respondent	NOUN
easat-3234	126	31	from	from	ADP
easat-3234	126	32	each	each	DET
easat-3234	126	33	stratum	stratum	NOUN
easat-3234	126	34	.	.	PUNCT
easat-3234	127	1	6.3	6.3	NUM
easat-3234	127	2	.	.	PUNCT
easat-3234	128	1	data	datum	NOUN
easat-3234	128	2	collection	collection	NOUN
easat-3234	128	3	primary	primary	ADJ
easat-3234	128	4	data	datum	NOUN
easat-3234	128	5	was	be	AUX
easat-3234	128	6	gathered	gather	VERB
easat-3234	128	7	employing	employ	VERB
easat-3234	128	8	a	a	DET
easat-3234	128	9	standardized	standardized	ADJ
easat-3234	128	10	questionnaire	questionnaire	NOUN
easat-3234	128	11	that	that	PRON
easat-3234	128	12	was	be	AUX
easat-3234	128	13	distributed	distribute	VERB
easat-3234	128	14	to	to	ADP
easat-3234	128	15	customers	customer	NOUN
easat-3234	128	16	in	in	ADP
easat-3234	128	17	organized	organize	VERB
easat-3234	128	18	retail	retail	ADJ
easat-3234	128	19	apparel	apparel	NOUN
easat-3234	128	20	stores	store	NOUN
easat-3234	128	21	,	,	PUNCT
easat-3234	128	22	covering	cover	VERB
easat-3234	128	23	sections	section	NOUN
easat-3234	128	24	on	on	ADP
easat-3234	128	25	customer	customer	NOUN
easat-3234	128	26	experience	experience	NOUN
easat-3234	128	27	,	,	PUNCT
easat-3234	128	28	engagement	engagement	NOUN
easat-3234	128	29	,	,	PUNCT
easat-3234	128	30	loyalty	loyalty	NOUN
easat-3234	128	31	,	,	PUNCT
easat-3234	128	32	purchase	purchase	NOUN
easat-3234	128	33	intention	intention	NOUN
easat-3234	128	34	,	,	PUNCT
easat-3234	128	35	and	and	CCONJ
easat-3234	128	36	demographic	demographic	ADJ
easat-3234	128	37	information	information	NOUN
easat-3234	128	38	.	.	PUNCT
easat-3234	129	1	secondary	secondary	ADJ
easat-3234	129	2	data	datum	NOUN
easat-3234	129	3	was	be	AUX
easat-3234	129	4	gathered	gather	VERB
easat-3234	129	5	from	from	ADP
easat-3234	129	6	academic	academic	ADJ
easat-3234	129	7	journals	journal	NOUN
easat-3234	129	8	,	,	PUNCT
easat-3234	129	9	industry	industry	NOUN
easat-3234	129	10	reports	report	NOUN
easat-3234	129	11	,	,	PUNCT
easat-3234	129	12	and	and	CCONJ
easat-3234	129	13	previous	previous	ADJ
easat-3234	129	14	studies	study	NOUN
easat-3234	129	15	relevant	relevant	ADJ
easat-3234	129	16	to	to	ADP
easat-3234	129	17	customer	customer	NOUN
easat-3234	129	18	experience	experience	NOUN
easat-3234	129	19	and	and	CCONJ
easat-3234	129	20	engagement	engagement	NOUN
easat-3234	129	21	in	in	ADP
easat-3234	129	22	retail	retail	NOUN
easat-3234	129	23	.	.	PUNCT
easat-3234	130	1	6.4	6.4	NUM
easat-3234	130	2	.	.	PUNCT
easat-3234	130	3	variables	variable	NOUN
easat-3234	130	4	of	of	ADP
easat-3234	130	5	the	the	DET
easat-3234	130	6	study	study	NOUN
easat-3234	130	7	6.4.1	6.4.1	NUM
easat-3234	130	8	.	.	PUNCT
easat-3234	131	1	independent	independent	ADJ
easat-3234	131	2	variables	variable	NOUN
easat-3234	131	3	i	i	NOUN
easat-3234	131	4	)	)	PUNCT
easat-3234	131	5	customer	customer	NOUN
easat-3234	131	6	experiencemeasures	experiencemeasure	NOUN
easat-3234	131	7	include	include	VERB
easat-3234	131	8	store	store	NOUN
easat-3234	131	9	atmosphere	atmosphere	NOUN
easat-3234	131	10	,	,	PUNCT
easat-3234	131	11	product	product	NOUN
easat-3234	131	12	quality	quality	NOUN
easat-3234	131	13	,	,	PUNCT
easat-3234	131	14	service	service	NOUN
easat-3234	131	15	quality	quality	NOUN
easat-3234	131	16	,	,	PUNCT
easat-3234	131	17	and	and	CCONJ
easat-3234	131	18	overall	overall	ADJ
easat-3234	131	19	satisfaction	satisfaction	NOUN
easat-3234	131	20	.	.	PUNCT
easat-3234	132	1	ii	ii	X
easat-3234	132	2	)	)	PUNCT
easat-3234	132	3	demographic	demographic	ADJ
easat-3234	132	4	variablesage	variablesage	NOUN
easat-3234	132	5	,	,	PUNCT
easat-3234	132	6	gender	gender	NOUN
easat-3234	132	7	,	,	PUNCT
easat-3234	132	8	income	income	NOUN
easat-3234	132	9	level	level	NOUN
easat-3234	132	10	,	,	PUNCT
easat-3234	132	11	etc	etc	X
easat-3234	132	12	.	.	X
easat-3234	133	1	6.4.2	6.4.2	X
easat-3234	133	2	.	.	PUNCT
easat-3234	134	1	dependent	dependent	ADJ
easat-3234	134	2	variables	variable	NOUN
easat-3234	134	3	i	i	NOUN
easat-3234	134	4	)	)	PUNCT
easat-3234	134	5	customer	customer	NOUN
easat-3234	134	6	engagementmeasures	engagementmeasure	NOUN
easat-3234	134	7	include	include	VERB
easat-3234	134	8	frequency	frequency	NOUN
easat-3234	134	9	of	of	ADP
easat-3234	134	10	visits	visit	NOUN
easat-3234	134	11	,	,	PUNCT
easat-3234	134	12	interaction	interaction	NOUN
easat-3234	134	13	with	with	ADP
easat-3234	134	14	staff	staff	NOUN
easat-3234	134	15	,	,	PUNCT
easat-3234	134	16	participation	participation	NOUN
easat-3234	134	17	in	in	ADP
easat-3234	134	18	loyalty	loyalty	NOUN
easat-3234	134	19	programs	program	NOUN
easat-3234	134	20	,	,	PUNCT
easat-3234	134	21	and	and	CCONJ
easat-3234	134	22	engagement	engagement	NOUN
easat-3234	134	23	with	with	ADP
easat-3234	134	24	store	store	NOUN
easat-3234	134	25	promotions	promotion	NOUN
easat-3234	134	26	.	.	PUNCT
easat-3234	135	1	ii	ii	X
easat-3234	135	2	)	)	PUNCT
easat-3234	135	3	customer	customer	NOUN
easat-3234	135	4	loyaltymeasures	loyaltymeasure	NOUN
easat-3234	135	5	include	include	VERB
easat-3234	135	6	repeat	repeat	NOUN
easat-3234	135	7	purchase	purchase	NOUN
easat-3234	135	8	behaviour	behaviour	NOUN
easat-3234	135	9	,	,	PUNCT
easat-3234	135	10	willingness	willingness	NOUN
easat-3234	135	11	to	to	PART
easat-3234	135	12	recommend	recommend	VERB
easat-3234	135	13	,	,	PUNCT
easat-3234	135	14	and	and	CCONJ
easat-3234	135	15	overall	overall	ADJ
easat-3234	135	16	loyalty	loyalty	NOUN
easat-3234	135	17	to	to	ADP
easat-3234	135	18	the	the	DET
easat-3234	135	19	store	store	NOUN
easat-3234	135	20	.	.	PUNCT
easat-3234	136	1	iii	iii	X
easat-3234	136	2	)	)	PUNCT
easat-3234	136	3	purchase	purchase	NOUN
easat-3234	136	4	intentionmeasures	intentionmeasure	NOUN
easat-3234	136	5	include	include	VERB
easat-3234	136	6	intention	intention	NOUN
easat-3234	136	7	to	to	PART
easat-3234	136	8	purchase	purchase	VERB
easat-3234	136	9	,	,	PUNCT
easat-3234	136	10	likelihood	likelihood	NOUN
easat-3234	136	11	of	of	ADP
easat-3234	136	12	future	future	ADJ
easat-3234	136	13	purchases	purchase	NOUN
easat-3234	136	14	,	,	PUNCT
easat-3234	136	15	and	and	CCONJ
easat-3234	136	16	planned	planned	ADJ
easat-3234	136	17	spending	spending	NOUN
easat-3234	136	18	.	.	PUNCT
easat-3234	137	1	6.5	6.5	NUM
easat-3234	137	2	.	.	PUNCT
easat-3234	138	1	data	datum	NOUN
easat-3234	138	2	analysis	analysis	NOUN
easat-3234	138	3	both	both	CCONJ
easat-3234	138	4	descriptive	descriptive	ADJ
easat-3234	138	5	and	and	CCONJ
easat-3234	138	6	inferential	inferential	ADJ
easat-3234	138	7	statistics	statistic	NOUN
easat-3234	138	8	were	be	AUX
easat-3234	138	9	employed	employ	VERB
easat-3234	138	10	to	to	PART
easat-3234	138	11	offer	offer	VERB
easat-3234	138	12	a	a	DET
easat-3234	138	13	thorough	thorough	ADJ
easat-3234	138	14	comprehension	comprehension	NOUN
easat-3234	138	15	of	of	ADP
easat-3234	138	16	the	the	DET
easat-3234	138	17	sample	sample	NOUN
easat-3234	138	18	characteristics	characteristic	NOUN
easat-3234	138	19	and	and	CCONJ
easat-3234	138	20	key	key	ADJ
easat-3234	138	21	variables	variable	NOUN
easat-3234	138	22	.	.	PUNCT
easat-3234	139	1	descriptive	descriptive	ADJ
easat-3234	139	2	statistics	statistic	NOUN
easat-3234	139	3	was	be	AUX
easat-3234	139	4	used	use	VERB
easat-3234	139	5	to	to	PART
easat-3234	139	6	summarize	summarize	VERB
easat-3234	139	7	the	the	DET
easat-3234	139	8	sample	sample	NOUN
easat-3234	139	9	characteristics	characteristic	NOUN
easat-3234	139	10	and	and	CCONJ
easat-3234	139	11	key	key	ADJ
easat-3234	139	12	variables	variable	NOUN
easat-3234	139	13	.	.	PUNCT
easat-3234	140	1	inferential	inferential	ADJ
easat-3234	140	2	statistics	statistic	NOUN
easat-3234	140	3	were	be	AUX
easat-3234	140	4	used	use	VERB
easat-3234	140	5	to	to	PART
easat-3234	140	6	test	test	VERB
easat-3234	140	7	the	the	DET
easat-3234	140	8	hypotheses	hypothesis	NOUN
easat-3234	140	9	and	and	CCONJ
easat-3234	140	10	explore	explore	VERB
easat-3234	140	11	the	the	DET
easat-3234	140	12	relationship	relationship	NOUN
easat-3234	140	13	among	among	ADP
easat-3234	140	14	variables	variable	NOUN
easat-3234	140	15	.	.	PUNCT
easat-3234	141	1	specifically	specifically	ADV
easat-3234	141	2	,	,	PUNCT
easat-3234	141	3	regression	regression	VERB
easat-3234	141	4	analysis	analysis	NOUN
easat-3234	141	5	was	be	AUX
easat-3234	141	6	carried	carry	VERB
easat-3234	141	7	out	out	ADP
easat-3234	141	8	to	to	PART
easat-3234	141	9	examine	examine	VERB
easat-3234	141	10	the	the	DET
easat-3234	141	11	effect	effect	NOUN
easat-3234	141	12	of	of	ADP
easat-3234	141	13	customer	customer	NOUN
easat-3234	141	14	experience	experience	NOUN
easat-3234	141	15	on	on	ADP
easat-3234	141	16	customer	customer	NOUN
easat-3234	141	17	engagement	engagement	NOUN
easat-3234	141	18	,	,	PUNCT
easat-3234	141	19	correlation	correlation	NOUN
easat-3234	141	20	analysis	analysis	NOUN
easat-3234	141	21	was	be	AUX
easat-3234	141	22	used	use	VERB
easat-3234	141	23	to	to	PART
easat-3234	141	24	assess	assess	VERB
easat-3234	141	25	the	the	DET
easat-3234	141	26	association	association	NOUN
easat-3234	141	27	between	between	ADP
easat-3234	141	28	ce	ce	PROPN
easat-3234	141	29	and	and	CCONJ
easat-3234	141	30	customer	customer	NOUN
easat-3234	141	31	loyalty	loyalty	NOUN
easat-3234	141	32	,	,	PUNCT
easat-3234	141	33	anova	anova	PROPN
easat-3234	141	34	was	be	AUX
easat-3234	141	35	employed	employ	VERB
easat-3234	141	36	to	to	PART
easat-3234	141	37	evaluate	evaluate	VERB
easat-3234	141	38	the	the	DET
easat-3234	141	39	influence	influence	NOUN
easat-3234	141	40	of	of	ADP
easat-3234	141	41	customer	customer	NOUN
easat-3234	141	42	experience	experience	NOUN
easat-3234	141	43	on	on	ADP
easat-3234	141	44	purchase	purchase	NOUN
easat-3234	141	45	intention	intention	NOUN
easat-3234	141	46	,	,	PUNCT
easat-3234	141	47	and	and	CCONJ
easat-3234	141	48	moderation	moderation	NOUN
easat-3234	141	49	analysis	analysis	NOUN
easat-3234	141	50	was	be	AUX
easat-3234	141	51	performed	perform	VERB
easat-3234	141	52	to	to	PART
easat-3234	141	53	assess	assess	VERB
easat-3234	141	54	the	the	DET
easat-3234	141	55	role	role	NOUN
easat-3234	141	56	of	of	ADP
easat-3234	141	57	demographic	demographic	ADJ
easat-3234	141	58	variables	variable	NOUN
easat-3234	141	59	in	in	ADP
easat-3234	141	60	moderating	moderate	VERB
easat-3234	141	61	the	the	DET
easat-3234	141	62	relationship	relationship	NOUN
easat-3234	141	63	among	among	ADP
easat-3234	141	64	cx	cx	PROPN
easat-3234	141	65	and	and	CCONJ
easat-3234	141	66	ce	ce	PROPN
easat-3234	141	67	.	.	PROPN
easat-3234	141	68	6.6	6.6	NUM
easat-3234	141	69	.	.	PUNCT
easat-3234	142	1	limitations	limitation	NOUN
easat-3234	142	2	of	of	ADP
easat-3234	142	3	the	the	DET
easat-3234	142	4	study	study	NOUN
easat-3234	142	5	the	the	DET
easat-3234	142	6	research	research	NOUN
easat-3234	142	7	is	be	AUX
easat-3234	142	8	constrained	constrain	VERB
easat-3234	142	9	by	by	ADP
easat-3234	142	10	its	its	PRON
easat-3234	142	11	geographic	geographic	ADJ
easat-3234	142	12	focus	focus	NOUN
easat-3234	142	13	on	on	ADP
easat-3234	142	14	select	select	ADJ
easat-3234	142	15	cities	city	NOUN
easat-3234	142	16	in	in	ADP
easat-3234	142	17	kerala	kerala	PROPN
easat-3234	142	18	,	,	PUNCT
easat-3234	142	19	that	that	PRON
easat-3234	142	20	might	might	AUX
easat-3234	142	21	affect	affect	VERB
easat-3234	142	22	the	the	DET
easat-3234	142	23	universality	universality	NOUN
easat-3234	142	24	of	of	ADP
easat-3234	142	25	the	the	DET
easat-3234	142	26	outcomes	outcome	NOUN
easat-3234	142	27	to	to	ADP
easat-3234	142	28	other	other	ADJ
easat-3234	142	29	regions	region	NOUN
easat-3234	142	30	.	.	PUNCT
easat-3234	143	1	furthermore	furthermore	ADV
easat-3234	143	2	,	,	PUNCT
easat-3234	143	3	the	the	DET
easat-3234	143	4	application	application	NOUN
easat-3234	143	5	of	of	ADP
easat-3234	143	6	self	self	NOUN
easat-3234	143	7	-	-	PUNCT
easat-3234	143	8	reported	report	VERB
easat-3234	143	9	information	information	NOUN
easat-3234	143	10	introduces	introduce	VERB
easat-3234	143	11	the	the	DET
easat-3234	143	12	potential	potential	NOUN
easat-3234	143	13	for	for	ADP
easat-3234	143	14	response	response	NOUN
easat-3234	143	15	biases	bias	NOUN
easat-3234	143	16	.	.	PUNCT
easat-3234	144	1	in	in	ADP
easat-3234	144	2	addition	addition	NOUN
easat-3234	144	3	,	,	PUNCT
easat-3234	144	4	the	the	DET
easat-3234	144	5	research	research	NOUN
easat-3234	144	6	's	's	PART
easat-3234	144	7	cross	cross	ADJ
easat-3234	144	8	-	-	ADJ
easat-3234	144	9	sectional	sectional	ADJ
easat-3234	144	10	design	design	NOUN
easat-3234	144	11	gathers	gather	VERB
easat-3234	144	12	data	datum	NOUN
easat-3234	144	13	at	at	ADP
easat-3234	144	14	a	a	DET
easat-3234	144	15	single	single	ADJ
easat-3234	144	16	point	point	NOUN
easat-3234	144	17	in	in	ADP
easat-3234	144	18	time	time	NOUN
easat-3234	144	19	,	,	PUNCT
easat-3234	144	20	thereby	thereby	ADV
easat-3234	144	21	limiting	limit	VERB
easat-3234	144	22	the	the	DET
easat-3234	144	23	ability	ability	NOUN
easat-3234	144	24	to	to	PART
easat-3234	144	25	infer	infer	VERB
easat-3234	144	26	causality	causality	NOUN
easat-3234	144	27	.	.	PUNCT
easat-3234	145	1	6.7	6.7	NUM
easat-3234	145	2	.	.	PUNCT
easat-3234	146	1	ethical	ethical	ADJ
easat-3234	146	2	considerations	consideration	NOUN
easat-3234	146	3	consent	consent	NOUN
easat-3234	146	4	was	be	AUX
easat-3234	146	5	acquired	acquire	VERB
easat-3234	146	6	from	from	ADP
easat-3234	146	7	participants	participant	NOUN
easat-3234	146	8	after	after	SCONJ
easat-3234	146	9	they	they	PRON
easat-3234	146	10	were	be	AUX
easat-3234	146	11	made	make	VERB
easat-3234	146	12	aware	aware	ADJ
easat-3234	146	13	of	of	ADP
easat-3234	146	14	the	the	DET
easat-3234	146	15	study	study	NOUN
easat-3234	146	16	's	's	PART
easat-3234	146	17	goal	goal	NOUN
easat-3234	146	18	.	.	PUNCT
easat-3234	147	1	in	in	ADP
easat-3234	147	2	addition	addition	NOUN
easat-3234	147	3	to	to	ADP
easat-3234	147	4	being	be	AUX
easat-3234	147	5	informed	inform	VERB
easat-3234	147	6	that	that	SCONJ
easat-3234	147	7	participation	participation	NOUN
easat-3234	147	8	is	be	AUX
easat-3234	147	9	entirely	entirely	ADV
easat-3234	147	10	optional	optional	ADJ
easat-3234	147	11	and	and	CCONJ
easat-3234	147	12	that	that	SCONJ
easat-3234	147	13	they	they	PRON
easat-3234	147	14	are	be	AUX
easat-3234	147	15	free	free	ADJ
easat-3234	147	16	to	to	PART
easat-3234	147	17	end	end	VERB
easat-3234	147	18	it	it	PRON
easat-3234	147	19	at	at	ADP
easat-3234	147	20	any	any	DET
easat-3234	147	21	moment	moment	NOUN
easat-3234	147	22	,	,	PUNCT
easat-3234	147	23	respondents	respondent	NOUN
easat-3234	147	24	'	'	PART
easat-3234	147	25	data	datum	NOUN
easat-3234	147	26	was	be	AUX
easat-3234	147	27	guaranteed	guarantee	VERB
easat-3234	147	28	to	to	PART
easat-3234	147	29	be	be	AUX
easat-3234	147	30	private	private	ADJ
easat-3234	147	31	and	and	CCONJ
easat-3234	147	32	confidential	confidential	ADJ
easat-3234	147	33	.	.	PUNCT
easat-3234	148	1	5623	5623	NUM
easat-3234	148	2	edelweiss	edelweiss	PROPN
easat-3234	148	3	applied	apply	VERB
easat-3234	148	4	science	science	NOUN
easat-3234	148	5	and	and	CCONJ
easat-3234	148	6	technology	technology	NOUN
easat-3234	148	7	issn	issn	PROPN
easat-3234	148	8	:	:	PUNCT
easat-3234	148	9	2576	2576	NUM
easat-3234	148	10	-	-	SYM
easat-3234	148	11	8484	8484	NUM
easat-3234	148	12	vol	vol	NOUN
easat-3234	148	13	.	.	PROPN
easat-3234	148	14	8	8	NUM
easat-3234	148	15	,	,	PUNCT
easat-3234	148	16	no	no	INTJ
easat-3234	148	17	.	.	NOUN
easat-3234	149	1	6	6	NUM
easat-3234	149	2	:	:	SYM
easat-3234	149	3	5618	5618	NUM
easat-3234	149	4	-	-	SYM
easat-3234	149	5	5630	5630	NUM
easat-3234	149	6	,	,	PUNCT
easat-3234	149	7	2024	2024	NUM
easat-3234	149	8	doi	doi	NOUN
easat-3234	149	9	:	:	PUNCT
easat-3234	149	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	149	11	©	©	PROPN
easat-3234	149	12	2024	2024	NUM
easat-3234	149	13	by	by	ADP
easat-3234	149	14	the	the	DET
easat-3234	149	15	authors	author	NOUN
easat-3234	149	16	;	;	PUNCT
easat-3234	149	17	licensee	licensee	PROPN
easat-3234	149	18	learning	learning	NOUN
easat-3234	149	19	gate	gate	NOUN
easat-3234	149	20	7	7	PROPN
easat-3234	149	21	.	.	NOUN
easat-3234	149	22	results	result	NOUN
easat-3234	149	23	and	and	CCONJ
easat-3234	149	24	analysis	analysis	NOUN
easat-3234	149	25	7.1	7.1	NUM
easat-3234	149	26	.	.	PUNCT
easat-3234	150	1	descriptive	descriptive	ADJ
easat-3234	150	2	analysis	analysis	NOUN
easat-3234	150	3	table	table	NOUN
easat-3234	150	4	1	1	NUM
easat-3234	150	5	.	.	PUNCT
easat-3234	150	6	demographic	demographic	ADJ
easat-3234	150	7	traits	trait	NOUN
easat-3234	150	8	of	of	ADP
easat-3234	150	9	participants	participant	NOUN
easat-3234	150	10	.	.	PUNCT
easat-3234	151	1	variable	variable	ADJ
easat-3234	151	2	frequency	frequency	NOUN
easat-3234	151	3	percentage	percentage	NOUN
easat-3234	151	4	(	(	PUNCT
easat-3234	151	5	%	%	NOUN
easat-3234	151	6	)	)	PUNCT
easat-3234	151	7	gender	gender	NOUN
easat-3234	151	8	male	male	NOUN
easat-3234	151	9	203	203	NUM
easat-3234	151	10	50.75	50.75	NUM
easat-3234	151	11	female	female	ADJ
easat-3234	151	12	197	197	NUM
easat-3234	151	13	49.25	49.25	NUM
easat-3234	151	14	age	age	NOUN
easat-3234	151	15	group	group	NOUN
easat-3234	151	16	18	18	NUM
easat-3234	151	17	-	-	SYM
easat-3234	151	18	25	25	NUM
easat-3234	151	19	119	119	NUM
easat-3234	151	20	29.75	29.75	NUM
easat-3234	151	21	26	26	NUM
easat-3234	151	22	-	-	SYM
easat-3234	151	23	35	35	NUM
easat-3234	151	24	143	143	NUM
easat-3234	151	25	35.75	35.75	NUM
easat-3234	151	26	36	36	NUM
easat-3234	151	27	-	-	SYM
easat-3234	151	28	45	45	NUM
easat-3234	151	29	81	81	NUM
easat-3234	151	30	20.25	20.25	NUM
easat-3234	151	31	46	46	NUM
easat-3234	151	32	and	and	CCONJ
easat-3234	151	33	above	above	ADP
easat-3234	151	34	57	57	NUM
easat-3234	151	35	14.25	14.25	NUM
easat-3234	151	36	income	income	NOUN
easat-3234	151	37	level	level	NOUN
easat-3234	151	38	below	below	ADP
easat-3234	151	39	20,000	20,000	NUM
easat-3234	151	40	97	97	NUM
easat-3234	151	41	24.25	24.25	NUM
easat-3234	151	42	20,000	20,000	NUM
easat-3234	151	43	-	-	SYM
easat-3234	151	44	40,000	40,000	NUM
easat-3234	151	45	153	153	NUM
easat-3234	151	46	38.25	38.25	NUM
easat-3234	151	47	40,001	40,001	NUM
easat-3234	151	48	-	-	SYM
easat-3234	151	49	60,000	60,000	NUM
easat-3234	151	50	103	103	NUM
easat-3234	151	51	25.75	25.75	NUM
easat-3234	151	52	above	above	ADP
easat-3234	151	53	60,000	60,000	NUM
easat-3234	151	54	47	47	NUM
easat-3234	151	55	11.75	11.75	NUM
easat-3234	151	56	occupation	occupation	NOUN
easat-3234	151	57	student	student	NOUN
easat-3234	151	58	81	81	NUM
easat-3234	151	59	20.25	20.25	NUM
easat-3234	151	60	professional	professional	ADJ
easat-3234	151	61	159	159	NUM
easat-3234	151	62	39.75	39.75	NUM
easat-3234	151	63	self	self	NOUN
easat-3234	151	64	-	-	PUNCT
easat-3234	151	65	employed	employ	VERB
easat-3234	151	66	77	77	NUM
easat-3234	151	67	19.25	19.25	NUM
easat-3234	151	68	homemaker	homemaker	NOUN
easat-3234	151	69	41	41	NUM
easat-3234	151	70	10.25	10.25	NUM
easat-3234	151	71	retired	retire	VERB
easat-3234	151	72	39	39	NUM
easat-3234	151	73	9.75	9.75	NUM
easat-3234	151	74	marital	marital	ADJ
easat-3234	151	75	status	status	NOUN
easat-3234	151	76	single	single	ADJ
easat-3234	151	77	177	177	NUM
easat-3234	151	78	44.25	44.25	NUM
easat-3234	151	79	married	married	ADJ
easat-3234	151	80	201	201	NUM
easat-3234	151	81	50.25	50.25	NUM
easat-3234	151	82	others	other	NOUN
easat-3234	151	83	22	22	NUM
easat-3234	151	84	5.50	5.50	NUM
easat-3234	151	85	household	household	NOUN
easat-3234	151	86	size	size	NOUN
easat-3234	151	87	1	1	NUM
easat-3234	151	88	-	-	SYM
easat-3234	151	89	2	2	NUM
easat-3234	151	90	members	member	NOUN
easat-3234	151	91	103	103	NUM
easat-3234	151	92	25.75	25.75	NUM
easat-3234	151	93	3	3	NUM
easat-3234	151	94	-	-	SYM
easat-3234	151	95	4	4	NUM
easat-3234	151	96	members	member	NOUN
easat-3234	151	97	197	197	NUM
easat-3234	151	98	49.25	49.25	NUM
easat-3234	151	99	5	5	NUM
easat-3234	151	100	or	or	CCONJ
easat-3234	151	101	more	more	ADJ
easat-3234	151	102	members	member	NOUN
easat-3234	151	103	99	99	NUM
easat-3234	151	104	24.75	24.75	NUM
easat-3234	151	105	location	location	NOUN
easat-3234	151	106	urban	urban	ADJ
easat-3234	151	107	249	249	NUM
easat-3234	151	108	62.25	62.25	NUM
easat-3234	151	109	suburban	suburban	ADJ
easat-3234	151	110	151	151	NUM
easat-3234	151	111	37.75	37.75	NUM
easat-3234	151	112	shopping	shopping	NOUN
easat-3234	151	113	frequency	frequency	NOUN
easat-3234	151	114	weekly	weekly	NOUN
easat-3234	151	115	123	123	NUM
easat-3234	151	116	30.75	30.75	NUM
easat-3234	151	117	bi	bi	ADJ
easat-3234	151	118	-	-	ADJ
easat-3234	151	119	weekly	weekly	ADJ
easat-3234	151	120	139	139	NUM
easat-3234	151	121	34.75	34.75	NUM
easat-3234	151	122	monthly	monthly	ADJ
easat-3234	151	123	77	77	NUM
easat-3234	151	124	19.25	19.25	NUM
easat-3234	151	125	occasionally	occasionally	ADV
easat-3234	151	126	61	61	NUM
easat-3234	151	127	15.25	15.25	NUM
easat-3234	151	128	preferred	preferred	ADJ
easat-3234	151	129	shopping	shopping	NOUN
easat-3234	151	130	times	times	PROPN
easat-3234	151	131	morning	morning	NOUN
easat-3234	151	132	77	77	NUM
easat-3234	151	133	19.25	19.25	NUM
easat-3234	151	134	afternoon	afternoon	NOUN
easat-3234	151	135	161	161	NUM
easat-3234	151	136	40.25	40.25	NUM
easat-3234	151	137	evening	evening	NOUN
easat-3234	151	138	119	119	NUM
easat-3234	151	139	29.75	29.75	NUM
easat-3234	151	140	night	night	NOUN
easat-3234	151	141	43	43	NUM
easat-3234	151	142	10.75	10.75	NUM
easat-3234	151	143	5624	5624	NUM
easat-3234	151	144	edelweiss	edelweiss	PROPN
easat-3234	151	145	applied	apply	VERB
easat-3234	151	146	science	science	NOUN
easat-3234	151	147	and	and	CCONJ
easat-3234	151	148	technology	technology	NOUN
easat-3234	151	149	issn	issn	PROPN
easat-3234	151	150	:	:	PUNCT
easat-3234	151	151	2576	2576	NUM
easat-3234	151	152	-	-	SYM
easat-3234	151	153	8484	8484	NUM
easat-3234	151	154	vol	vol	NOUN
easat-3234	151	155	.	.	PROPN
easat-3234	151	156	8	8	NUM
easat-3234	151	157	,	,	PUNCT
easat-3234	151	158	no	no	INTJ
easat-3234	151	159	.	.	NOUN
easat-3234	151	160	6	6	NUM
easat-3234	151	161	:	:	SYM
easat-3234	151	162	5618	5618	NUM
easat-3234	151	163	-	-	SYM
easat-3234	151	164	5630	5630	NUM
easat-3234	151	165	,	,	PUNCT
easat-3234	151	166	2024	2024	NUM
easat-3234	151	167	doi	doi	NOUN
easat-3234	151	168	:	:	PUNCT
easat-3234	151	169	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	151	170	©	©	PROPN
easat-3234	151	171	2024	2024	NUM
easat-3234	151	172	by	by	ADP
easat-3234	151	173	the	the	DET
easat-3234	151	174	authors	author	NOUN
easat-3234	151	175	;	;	PUNCT
easat-3234	151	176	licensee	licensee	PROPN
easat-3234	151	177	learning	learn	VERB
easat-3234	151	178	gate	gate	NOUN
easat-3234	151	179	figure	figure	NOUN
easat-3234	151	180	1	1	NUM
easat-3234	151	181	.	.	PUNCT
easat-3234	151	182	frequency	frequency	NOUN
easat-3234	151	183	of	of	ADP
easat-3234	151	184	demographic	demographic	ADJ
easat-3234	151	185	variables	variable	NOUN
easat-3234	151	186	.	.	PUNCT
easat-3234	152	1	the	the	DET
easat-3234	152	2	sample	sample	NOUN
easat-3234	152	3	demographics	demographic	NOUN
easat-3234	152	4	indicate	indicate	VERB
easat-3234	152	5	a	a	DET
easat-3234	152	6	well	well	ADV
easat-3234	152	7	-	-	PUNCT
easat-3234	152	8	distributed	distribute	VERB
easat-3234	152	9	representation	representation	NOUN
easat-3234	152	10	across	across	ADP
easat-3234	152	11	various	various	ADJ
easat-3234	152	12	categories	category	NOUN
easat-3234	152	13	,	,	PUNCT
easat-3234	152	14	including	include	VERB
easat-3234	152	15	gender	gender	NOUN
easat-3234	152	16	,	,	PUNCT
easat-3234	152	17	age	age	NOUN
easat-3234	152	18	groups	group	NOUN
easat-3234	152	19	,	,	PUNCT
easat-3234	152	20	income	income	NOUN
easat-3234	152	21	levels	level	NOUN
easat-3234	152	22	,	,	PUNCT
easat-3234	152	23	occupation	occupation	NOUN
easat-3234	152	24	,	,	PUNCT
easat-3234	152	25	marital	marital	ADJ
easat-3234	152	26	status	status	NOUN
easat-3234	152	27	,	,	PUNCT
easat-3234	152	28	household	household	NOUN
easat-3234	152	29	size	size	NOUN
easat-3234	152	30	,	,	PUNCT
easat-3234	152	31	location	location	NOUN
easat-3234	152	32	,	,	PUNCT
easat-3234	152	33	shopping	shopping	NOUN
easat-3234	152	34	frequency	frequency	NOUN
easat-3234	152	35	,	,	PUNCT
easat-3234	152	36	and	and	CCONJ
easat-3234	152	37	preferred	preferred	ADJ
easat-3234	152	38	shopping	shopping	NOUN
easat-3234	152	39	times	time	NOUN
easat-3234	152	40	.	.	PUNCT
easat-3234	153	1	this	this	DET
easat-3234	153	2	diverse	diverse	ADJ
easat-3234	153	3	dataset	dataset	NOUN
easat-3234	153	4	ensures	ensure	VERB
easat-3234	153	5	that	that	SCONJ
easat-3234	153	6	the	the	DET
easat-3234	153	7	analysis	analysis	NOUN
easat-3234	153	8	will	will	AUX
easat-3234	153	9	provide	provide	VERB
easat-3234	153	10	comprehensive	comprehensive	ADJ
easat-3234	153	11	insights	insight	NOUN
easat-3234	153	12	into	into	ADP
easat-3234	153	13	the	the	DET
easat-3234	153	14	customer	customer	NOUN
easat-3234	153	15	experience	experience	NOUN
easat-3234	153	16	and	and	CCONJ
easat-3234	153	17	engagement	engagement	NOUN
easat-3234	153	18	in	in	ADP
easat-3234	153	19	organized	organize	VERB
easat-3234	153	20	retail	retail	ADJ
easat-3234	153	21	apparel	apparel	NOUN
easat-3234	153	22	stores	store	NOUN
easat-3234	153	23	across	across	ADP
easat-3234	153	24	different	different	ADJ
easat-3234	153	25	segments	segment	NOUN
easat-3234	153	26	of	of	ADP
easat-3234	153	27	the	the	DET
easat-3234	153	28	population	population	NOUN
easat-3234	153	29	.	.	PUNCT
easat-3234	154	1	the	the	DET
easat-3234	154	2	inclusion	inclusion	NOUN
easat-3234	154	3	of	of	ADP
easat-3234	154	4	various	various	ADJ
easat-3234	154	5	demographic	demographic	ADJ
easat-3234	154	6	attributes	attribute	NOUN
easat-3234	154	7	allows	allow	VERB
easat-3234	154	8	for	for	ADP
easat-3234	154	9	a	a	DET
easat-3234	154	10	nuanced	nuanced	ADJ
easat-3234	154	11	understanding	understanding	NOUN
easat-3234	154	12	of	of	ADP
easat-3234	154	13	how	how	SCONJ
easat-3234	154	14	different	different	ADJ
easat-3234	154	15	factors	factor	NOUN
easat-3234	154	16	may	may	AUX
easat-3234	154	17	influence	influence	VERB
easat-3234	154	18	the	the	DET
easat-3234	154	19	relationships	relationship	NOUN
easat-3234	154	20	being	be	AUX
easat-3234	154	21	studied	study	VERB
easat-3234	154	22	.	.	PUNCT
easat-3234	155	1	7.2	7.2	NUM
easat-3234	155	2	.	.	PUNCT
easat-3234	156	1	inferential	inferential	ADJ
easat-3234	156	2	analysis	analysis	NOUN
easat-3234	156	3	7.2.1	7.2.1	NUM
easat-3234	156	4	.	.	PUNCT
easat-3234	157	1	regression	regression	NOUN
easat-3234	157	2	analysis	analysis	NOUN
easat-3234	157	3	table	table	NOUN
easat-3234	157	4	2	2	NUM
easat-3234	157	5	.	.	X
easat-3234	158	1	regression	regression	VERB
easat-3234	158	2	analysis	analysis	NOUN
easat-3234	158	3	of	of	ADP
easat-3234	158	4	customer	customer	NOUN
easat-3234	158	5	experience	experience	NOUN
easat-3234	158	6	on	on	ADP
easat-3234	158	7	customer	customer	NOUN
easat-3234	158	8	engagement	engagement	NOUN
easat-3234	158	9	.	.	PUNCT
easat-3234	159	1	predictor	predictor	NOUN
easat-3234	159	2	variable	variable	ADJ
easat-3234	159	3	coefficient	coefficient	NOUN
easat-3234	159	4	(	(	PUNCT
easat-3234	159	5	β	β	NOUN
easat-3234	159	6	)	)	PUNCT
easat-3234	159	7	std	std	NOUN
easat-3234	159	8	.	.	NOUN
easat-3234	159	9	error	error	NOUN
easat-3234	159	10	t	t	NOUN
easat-3234	159	11	-	-	PUNCT
easat-3234	159	12	value	value	NOUN
easat-3234	159	13	p	p	NOUN
easat-3234	159	14	-	-	PUNCT
easat-3234	159	15	value	value	NOUN
easat-3234	159	16	customer	customer	NOUN
easat-3234	159	17	experience	experience	NOUN
easat-3234	159	18	0.45	0.45	NUM
easat-3234	159	19	0.05	0.05	NUM
easat-3234	159	20	9.00	9.00	NUM
easat-3234	159	21	<	<	NOUN
easat-3234	159	22	0.001	0.001	NUM
easat-3234	159	23	the	the	DET
easat-3234	159	24	regression	regression	NOUN
easat-3234	159	25	analysis	analysis	NOUN
easat-3234	159	26	demonstrates	demonstrate	VERB
easat-3234	159	27	that	that	SCONJ
easat-3234	159	28	customer	customer	NOUN
easat-3234	159	29	experience	experience	NOUN
easat-3234	159	30	significantly	significantly	ADV
easat-3234	159	31	impacts	impact	VERB
easat-3234	159	32	customer	customer	NOUN
easat-3234	159	33	engagement	engagement	NOUN
easat-3234	159	34	in	in	ADP
easat-3234	159	35	organized	organize	VERB
easat-3234	159	36	retail	retail	ADJ
easat-3234	159	37	apparel	apparel	NOUN
easat-3234	159	38	stores	store	NOUN
easat-3234	159	39	in	in	ADP
easat-3234	159	40	select	select	ADJ
easat-3234	159	41	cities	city	NOUN
easat-3234	159	42	of	of	ADP
easat-3234	159	43	kerala	kerala	PROPN
easat-3234	159	44	.	.	PUNCT
easat-3234	160	1	with	with	ADP
easat-3234	160	2	a	a	DET
easat-3234	160	3	coefficient	coefficient	NOUN
easat-3234	160	4	(	(	PUNCT
easat-3234	160	5	b	b	NOUN
easat-3234	160	6	)	)	PUNCT
easat-3234	160	7	of	of	ADP
easat-3234	160	8	0.45	0.45	NUM
easat-3234	160	9	and	and	CCONJ
easat-3234	160	10	a	a	DET
easat-3234	160	11	p	p	NOUN
easat-3234	160	12	-	-	PUNCT
easat-3234	160	13	value	value	NOUN
easat-3234	160	14	<	<	NOUN
easat-3234	160	15	0.001	0.001	NUM
easat-3234	160	16	,	,	PUNCT
easat-3234	160	17	the	the	DET
easat-3234	160	18	results	result	NOUN
easat-3234	160	19	strongly	strongly	ADV
easat-3234	160	20	support	support	VERB
easat-3234	160	21	hypothesis	hypothesis	NOUN
easat-3234	160	22	1	1	NUM
easat-3234	160	23	.	.	PUNCT
easat-3234	161	1	this	this	PRON
easat-3234	161	2	suggests	suggest	VERB
easat-3234	161	3	that	that	SCONJ
easat-3234	161	4	enhancing	enhance	VERB
easat-3234	161	5	customer	customer	NOUN
easat-3234	161	6	experience	experience	NOUN
easat-3234	161	7	can	can	AUX
easat-3234	161	8	directly	directly	ADV
easat-3234	161	9	improve	improve	VERB
easat-3234	161	10	customer	customer	NOUN
easat-3234	161	11	engagement	engagement	NOUN
easat-3234	161	12	levels	level	NOUN
easat-3234	161	13	.	.	PUNCT
easat-3234	162	1	however	however	ADV
easat-3234	162	2	,	,	PUNCT
easat-3234	162	3	while	while	SCONJ
easat-3234	162	4	the	the	DET
easat-3234	162	5	significant	significant	ADJ
easat-3234	162	6	positive	positive	ADJ
easat-3234	162	7	impact	impact	NOUN
easat-3234	162	8	is	be	AUX
easat-3234	162	9	evident	evident	ADJ
easat-3234	162	10	,	,	PUNCT
easat-3234	162	11	it	it	PRON
easat-3234	162	12	is	be	AUX
easat-3234	162	13	also	also	ADV
easat-3234	162	14	important	important	ADJ
easat-3234	162	15	to	to	PART
easat-3234	162	16	consider	consider	VERB
easat-3234	162	17	other	other	ADJ
easat-3234	162	18	variables	variable	NOUN
easat-3234	162	19	that	that	PRON
easat-3234	162	20	might	might	AUX
easat-3234	162	21	influence	influence	VERB
easat-3234	162	22	this	this	DET
easat-3234	162	23	relationship	relationship	NOUN
easat-3234	162	24	,	,	PUNCT
easat-3234	162	25	as	as	ADV
easat-3234	162	26	well	well	ADV
easat-3234	162	27	as	as	ADP
easat-3234	162	28	potential	potential	ADJ
easat-3234	162	29	variations	variation	NOUN
easat-3234	162	30	across	across	ADP
easat-3234	162	31	different	different	ADJ
easat-3234	162	32	demographic	demographic	ADJ
easat-3234	162	33	groups	group	NOUN
easat-3234	162	34	.	.	PUNCT
easat-3234	163	1	5625	5625	NUM
easat-3234	163	2	edelweiss	edelweiss	PROPN
easat-3234	163	3	applied	apply	VERB
easat-3234	163	4	science	science	NOUN
easat-3234	163	5	and	and	CCONJ
easat-3234	163	6	technology	technology	NOUN
easat-3234	163	7	issn	issn	PROPN
easat-3234	163	8	:	:	PUNCT
easat-3234	163	9	2576	2576	NUM
easat-3234	163	10	-	-	SYM
easat-3234	163	11	8484	8484	NUM
easat-3234	163	12	vol	vol	NOUN
easat-3234	163	13	.	.	PROPN
easat-3234	163	14	8	8	NUM
easat-3234	163	15	,	,	PUNCT
easat-3234	163	16	no	no	INTJ
easat-3234	163	17	.	.	NOUN
easat-3234	164	1	6	6	NUM
easat-3234	164	2	:	:	SYM
easat-3234	164	3	5618	5618	NUM
easat-3234	164	4	-	-	SYM
easat-3234	164	5	5630	5630	NUM
easat-3234	164	6	,	,	PUNCT
easat-3234	164	7	2024	2024	NUM
easat-3234	164	8	doi	doi	NOUN
easat-3234	164	9	:	:	PUNCT
easat-3234	164	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	164	11	©	©	PROPN
easat-3234	164	12	2024	2024	NUM
easat-3234	164	13	by	by	ADP
easat-3234	164	14	the	the	DET
easat-3234	164	15	authors	author	NOUN
easat-3234	164	16	;	;	PUNCT
easat-3234	164	17	licensee	licensee	PROPN
easat-3234	164	18	learning	learn	VERB
easat-3234	164	19	gate	gate	NOUN
easat-3234	164	20	figure	figure	NOUN
easat-3234	164	21	2	2	NUM
easat-3234	164	22	.	.	PUNCT
easat-3234	164	23	scatter	scatter	NOUN
easat-3234	164	24	plot	plot	NOUN
easat-3234	164	25	of	of	ADP
easat-3234	164	26	the	the	DET
easat-3234	164	27	regression	regression	NOUN
easat-3234	164	28	analysis	analysis	NOUN
easat-3234	164	29	.	.	PUNCT
easat-3234	165	1	the	the	DET
easat-3234	165	2	scatter	scatter	NOUN
easat-3234	165	3	plot	plot	NOUN
easat-3234	165	4	includes	include	VERB
easat-3234	165	5	a	a	DET
easat-3234	165	6	regression	regression	NOUN
easat-3234	165	7	line	line	NOUN
easat-3234	165	8	showing	show	VERB
easat-3234	165	9	the	the	DET
easat-3234	165	10	linear	linear	ADJ
easat-3234	165	11	relationship	relationship	NOUN
easat-3234	165	12	between	between	ADP
easat-3234	165	13	customer	customer	NOUN
easat-3234	165	14	experience	experience	NOUN
easat-3234	165	15	(	(	PUNCT
easat-3234	165	16	independent	independent	ADJ
easat-3234	165	17	variable	variable	NOUN
easat-3234	165	18	)	)	PUNCT
easat-3234	165	19	and	and	CCONJ
easat-3234	165	20	customer	customer	NOUN
easat-3234	165	21	engagement	engagement	NOUN
easat-3234	165	22	(	(	PUNCT
easat-3234	165	23	dependent	dependent	ADJ
easat-3234	165	24	variable	variable	NOUN
easat-3234	165	25	)	)	PUNCT
easat-3234	165	26	,	,	PUNCT
easat-3234	165	27	with	with	ADP
easat-3234	165	28	each	each	DET
easat-3234	165	29	point	point	NOUN
easat-3234	165	30	representing	represent	VERB
easat-3234	165	31	an	an	DET
easat-3234	165	32	observed	observed	ADJ
easat-3234	165	33	pair	pair	NOUN
easat-3234	165	34	of	of	ADP
easat-3234	165	35	values	value	NOUN
easat-3234	165	36	.	.	PUNCT
easat-3234	166	1	the	the	DET
easat-3234	166	2	slope	slope	NOUN
easat-3234	166	3	of	of	ADP
easat-3234	166	4	the	the	DET
easat-3234	166	5	regression	regression	NOUN
easat-3234	166	6	line	line	NOUN
easat-3234	166	7	(	(	PUNCT
easat-3234	166	8	b	b	NOUN
easat-3234	166	9	=	=	NOUN
easat-3234	166	10	0.45	0.45	NUM
easat-3234	166	11	)	)	PUNCT
easat-3234	166	12	indicates	indicate	VERB
easat-3234	166	13	that	that	SCONJ
easat-3234	166	14	for	for	SCONJ
easat-3234	166	15	every	every	DET
easat-3234	166	16	unit	unit	NOUN
easat-3234	166	17	raise	raise	VERB
easat-3234	166	18	in	in	ADP
easat-3234	166	19	cx	cx	PROPN
easat-3234	166	20	,	,	PUNCT
easat-3234	166	21	ce	ce	PROPN
easat-3234	166	22	increases	increase	NOUN
easat-3234	166	23	by	by	ADP
easat-3234	166	24	0.45	0.45	NUM
easat-3234	166	25	units	unit	NOUN
easat-3234	166	26	.	.	PUNCT
easat-3234	167	1	the	the	DET
easat-3234	167	2	positive	positive	ADJ
easat-3234	167	3	coefficient	coefficient	NOUN
easat-3234	167	4	(	(	PUNCT
easat-3234	167	5	b	b	NOUN
easat-3234	167	6	=	=	NOUN
easat-3234	167	7	0.45	0.45	NUM
easat-3234	167	8	)	)	PUNCT
easat-3234	167	9	and	and	CCONJ
easat-3234	167	10	the	the	DET
easat-3234	167	11	low	low	ADJ
easat-3234	167	12	pvalue	pvalue	NOUN
easat-3234	167	13	(	(	PUNCT
easat-3234	167	14	<	<	NOUN
easat-3234	167	15	0.001	0.001	NUM
easat-3234	167	16	)	)	PUNCT
easat-3234	167	17	suggest	suggest	VERB
easat-3234	167	18	a	a	DET
easat-3234	167	19	statistically	statistically	ADV
easat-3234	167	20	significant	significant	ADJ
easat-3234	167	21	relationship	relationship	NOUN
easat-3234	167	22	.	.	PUNCT
easat-3234	168	1	key	key	ADJ
easat-3234	168	2	observations	observation	NOUN
easat-3234	168	3	include	include	VERB
easat-3234	168	4	a	a	DET
easat-3234	168	5	clear	clear	ADJ
easat-3234	168	6	positive	positive	ADJ
easat-3234	168	7	relationship	relationship	NOUN
easat-3234	168	8	between	between	ADP
easat-3234	168	9	customer	customer	NOUN
easat-3234	168	10	experience	experience	NOUN
easat-3234	168	11	and	and	CCONJ
easat-3234	168	12	customer	customer	NOUN
easat-3234	168	13	engagement	engagement	NOUN
easat-3234	168	14	,	,	PUNCT
easat-3234	168	15	a	a	DET
easat-3234	168	16	strong	strong	ADJ
easat-3234	168	17	statistical	statistical	ADJ
easat-3234	168	18	significance	significance	NOUN
easat-3234	168	19	indicating	indicate	VERB
easat-3234	168	20	that	that	SCONJ
easat-3234	168	21	cx	cx	PROPN
easat-3234	168	22	is	be	AUX
easat-3234	168	23	a	a	DET
easat-3234	168	24	significant	significant	ADJ
easat-3234	168	25	predictor	predictor	NOUN
easat-3234	168	26	of	of	ADP
easat-3234	168	27	ce	ce	PROPN
easat-3234	168	28	,	,	PUNCT
easat-3234	168	29	and	and	CCONJ
easat-3234	168	30	the	the	DET
easat-3234	168	31	potential	potential	NOUN
easat-3234	168	32	for	for	ADP
easat-3234	168	33	enhancing	enhance	VERB
easat-3234	168	34	cx	cx	PROPN
easat-3234	168	35	to	to	PART
easat-3234	168	36	increase	increase	VERB
easat-3234	168	37	ce	ce	PROPN
easat-3234	168	38	,	,	PUNCT
easat-3234	168	39	which	which	PRON
easat-3234	168	40	can	can	AUX
easat-3234	168	41	be	be	AUX
easat-3234	168	42	a	a	DET
easat-3234	168	43	key	key	ADJ
easat-3234	168	44	strategy	strategy	NOUN
easat-3234	168	45	for	for	ADP
easat-3234	168	46	retail	retail	ADJ
easat-3234	168	47	stores	store	NOUN
easat-3234	168	48	.	.	PUNCT
easat-3234	169	1	table	table	NOUN
easat-3234	169	2	3	3	NUM
easat-3234	169	3	.	.	PUNCT
easat-3234	169	4	correlation	correlation	NOUN
easat-3234	169	5	analysis	analysis	NOUN
easat-3234	169	6	between	between	ADP
easat-3234	169	7	customer	customer	NOUN
easat-3234	169	8	engagement	engagement	NOUN
easat-3234	169	9	and	and	CCONJ
easat-3234	169	10	customer	customer	NOUN
easat-3234	169	11	loyalty	loyalty	NOUN
easat-3234	169	12	.	.	PUNCT
easat-3234	170	1	variables	variable	NOUN
easat-3234	170	2	correlation	correlation	NOUN
easat-3234	170	3	coefficient	coefficient	NOUN
easat-3234	170	4	(	(	PUNCT
easat-3234	170	5	r	r	NOUN
easat-3234	170	6	)	)	PUNCT
easat-3234	170	7	p	p	NOUN
easat-3234	170	8	-	-	PUNCT
easat-3234	170	9	value	value	NOUN
easat-3234	170	10	customer	customer	NOUN
easat-3234	170	11	engagement	engagement	NOUN
easat-3234	170	12	0.65	0.65	NUM
easat-3234	170	13	<	<	NOUN
easat-3234	170	14	0.001	0.001	NUM
easat-3234	170	15	7.2.2	7.2.2	NUM
easat-3234	170	16	.	.	PUNCT
easat-3234	171	1	correlation	correlation	NOUN
easat-3234	171	2	analysis	analysis	NOUN
easat-3234	171	3	a	a	DET
easat-3234	171	4	robust	robust	ADJ
easat-3234	171	5	beneficial	beneficial	ADJ
easat-3234	171	6	correlation	correlation	NOUN
easat-3234	171	7	among	among	ADP
easat-3234	171	8	customer	customer	NOUN
easat-3234	171	9	involvement	involvement	NOUN
easat-3234	171	10	and	and	CCONJ
easat-3234	171	11	customer	customer	NOUN
easat-3234	171	12	loyalty	loyalty	NOUN
easat-3234	171	13	is	be	AUX
easat-3234	171	14	revealed	reveal	VERB
easat-3234	171	15	by	by	ADP
easat-3234	171	16	the	the	DET
easat-3234	171	17	correlation	correlation	NOUN
easat-3234	171	18	analysis	analysis	NOUN
easat-3234	171	19	,	,	PUNCT
easat-3234	171	20	with	with	ADP
easat-3234	171	21	a	a	DET
easat-3234	171	22	correlation	correlation	NOUN
easat-3234	171	23	coefficient	coefficient	NOUN
easat-3234	171	24	(	(	PUNCT
easat-3234	171	25	r	r	NOUN
easat-3234	171	26	)	)	PUNCT
easat-3234	171	27	of	of	ADP
easat-3234	171	28	0.65	0.65	NUM
easat-3234	171	29	and	and	CCONJ
easat-3234	171	30	a	a	DET
easat-3234	171	31	p	p	NOUN
easat-3234	171	32	-	-	PUNCT
easat-3234	171	33	value	value	NOUN
easat-3234	171	34	<	<	NOUN
easat-3234	171	35	0.001	0.001	NUM
easat-3234	171	36	.	.	PUNCT
easat-3234	172	1	this	this	PRON
easat-3234	172	2	supports	support	VERB
easat-3234	172	3	hypothesis	hypothesis	NOUN
easat-3234	172	4	2	2	NUM
easat-3234	172	5	,	,	PUNCT
easat-3234	172	6	indicating	indicate	VERB
easat-3234	172	7	that	that	SCONJ
easat-3234	172	8	higher	high	ADJ
easat-3234	172	9	levels	level	NOUN
easat-3234	172	10	of	of	ADP
easat-3234	172	11	customer	customer	NOUN
easat-3234	172	12	engagement	engagement	NOUN
easat-3234	172	13	are	be	AUX
easat-3234	172	14	associated	associate	VERB
easat-3234	172	15	with	with	ADP
easat-3234	172	16	increased	increase	VERB
easat-3234	172	17	customer	customer	NOUN
easat-3234	172	18	loyalty	loyalty	NOUN
easat-3234	172	19	.	.	PUNCT
easat-3234	173	1	this	this	DET
easat-3234	173	2	finding	finding	NOUN
easat-3234	173	3	underscores	underscore	VERB
easat-3234	173	4	the	the	DET
easat-3234	173	5	importance	importance	NOUN
easat-3234	173	6	of	of	ADP
easat-3234	173	7	fostering	foster	VERB
easat-3234	173	8	engagement	engagement	NOUN
easat-3234	173	9	to	to	PART
easat-3234	173	10	build	build	VERB
easat-3234	173	11	a	a	DET
easat-3234	173	12	loyal	loyal	ADJ
easat-3234	173	13	customer	customer	NOUN
easat-3234	173	14	base	base	NOUN
easat-3234	173	15	.	.	PUNCT
easat-3234	174	1	nevertheless	nevertheless	ADV
easat-3234	174	2	,	,	PUNCT
easat-3234	174	3	while	while	SCONJ
easat-3234	174	4	the	the	DET
easat-3234	174	5	correlation	correlation	NOUN
easat-3234	174	6	is	be	AUX
easat-3234	174	7	strong	strong	ADJ
easat-3234	174	8	,	,	PUNCT
easat-3234	174	9	causation	causation	NOUN
easat-3234	174	10	can	can	AUX
easat-3234	174	11	not	not	PART
easat-3234	174	12	be	be	AUX
easat-3234	174	13	directly	directly	ADV
easat-3234	174	14	inferred	infer	VERB
easat-3234	174	15	,	,	PUNCT
easat-3234	174	16	and	and	CCONJ
easat-3234	174	17	other	other	ADJ
easat-3234	174	18	mediating	mediate	VERB
easat-3234	174	19	factors	factor	NOUN
easat-3234	174	20	should	should	AUX
easat-3234	174	21	be	be	AUX
easat-3234	174	22	considered	consider	VERB
easat-3234	174	23	in	in	ADP
easat-3234	174	24	future	future	ADJ
easat-3234	174	25	studies	study	NOUN
easat-3234	174	26	.	.	PUNCT
easat-3234	175	1	5626	5626	NUM
easat-3234	175	2	edelweiss	edelweiss	PROPN
easat-3234	175	3	applied	apply	VERB
easat-3234	175	4	science	science	NOUN
easat-3234	175	5	and	and	CCONJ
easat-3234	175	6	technology	technology	NOUN
easat-3234	175	7	issn	issn	PROPN
easat-3234	175	8	:	:	PUNCT
easat-3234	175	9	2576	2576	NUM
easat-3234	175	10	-	-	SYM
easat-3234	175	11	8484	8484	NUM
easat-3234	175	12	vol	vol	NOUN
easat-3234	175	13	.	.	PROPN
easat-3234	175	14	8	8	NUM
easat-3234	175	15	,	,	PUNCT
easat-3234	175	16	no	no	INTJ
easat-3234	175	17	.	.	NOUN
easat-3234	176	1	6	6	NUM
easat-3234	176	2	:	:	SYM
easat-3234	176	3	5618	5618	NUM
easat-3234	176	4	-	-	SYM
easat-3234	176	5	5630	5630	NUM
easat-3234	176	6	,	,	PUNCT
easat-3234	176	7	2024	2024	NUM
easat-3234	176	8	doi	doi	NOUN
easat-3234	176	9	:	:	PUNCT
easat-3234	176	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	176	11	©	©	PROPN
easat-3234	176	12	2024	2024	NUM
easat-3234	176	13	by	by	ADP
easat-3234	176	14	the	the	DET
easat-3234	176	15	authors	author	NOUN
easat-3234	176	16	;	;	PUNCT
easat-3234	176	17	licensee	licensee	PROPN
easat-3234	176	18	learning	learn	VERB
easat-3234	176	19	gate	gate	PROPN
easat-3234	176	20	figure	figure	NOUN
easat-3234	176	21	3	3	NUM
easat-3234	176	22	.	.	PUNCT
easat-3234	176	23	scatter	scatter	NOUN
easat-3234	176	24	plot	plot	NOUN
easat-3234	176	25	of	of	ADP
easat-3234	176	26	the	the	DET
easat-3234	176	27	correlation	correlation	NOUN
easat-3234	176	28	analysis	analysis	NOUN
easat-3234	176	29	.	.	PUNCT
easat-3234	177	1	the	the	DET
easat-3234	177	2	scatter	scatter	NOUN
easat-3234	177	3	plot	plot	NOUN
easat-3234	177	4	displays	display	VERB
easat-3234	177	5	the	the	DET
easat-3234	177	6	association	association	NOUN
easat-3234	177	7	between	between	ADP
easat-3234	177	8	ce	ce	PROPN
easat-3234	177	9	and	and	CCONJ
easat-3234	177	10	customer	customer	NOUN
easat-3234	177	11	loyalty	loyalty	NOUN
easat-3234	177	12	,	,	PUNCT
easat-3234	177	13	with	with	ADP
easat-3234	177	14	a	a	DET
easat-3234	177	15	correlation	correlation	NOUN
easat-3234	177	16	coefficient	coefficient	NOUN
easat-3234	177	17	(	(	PUNCT
easat-3234	177	18	r	r	NOUN
easat-3234	177	19	)	)	PUNCT
easat-3234	177	20	of	of	ADP
easat-3234	177	21	0.65	0.65	NUM
easat-3234	177	22	,	,	PUNCT
easat-3234	177	23	indicating	indicate	VERB
easat-3234	177	24	a	a	DET
easat-3234	177	25	strong	strong	ADJ
easat-3234	177	26	positive	positive	ADJ
easat-3234	177	27	linear	linear	NOUN
easat-3234	177	28	relationship	relationship	NOUN
easat-3234	177	29	.	.	PUNCT
easat-3234	178	1	the	the	DET
easat-3234	178	2	very	very	ADV
easat-3234	178	3	low	low	ADJ
easat-3234	178	4	p	p	NOUN
easat-3234	178	5	-	-	PUNCT
easat-3234	178	6	value	value	NOUN
easat-3234	178	7	(	(	PUNCT
easat-3234	178	8	<	<	NOUN
easat-3234	178	9	0.001	0.001	NUM
easat-3234	178	10	)	)	PUNCT
easat-3234	178	11	confirms	confirm	VERB
easat-3234	178	12	that	that	SCONJ
easat-3234	178	13	this	this	DET
easat-3234	178	14	correlation	correlation	NOUN
easat-3234	178	15	is	be	AUX
easat-3234	178	16	statistically	statistically	ADV
easat-3234	178	17	significant	significant	ADJ
easat-3234	178	18	.	.	PUNCT
easat-3234	179	1	key	key	ADJ
easat-3234	179	2	observations	observation	NOUN
easat-3234	179	3	from	from	ADP
easat-3234	179	4	the	the	DET
easat-3234	179	5	data	datum	NOUN
easat-3234	179	6	reveal	reveal	VERB
easat-3234	179	7	a	a	DET
easat-3234	179	8	strong	strong	ADJ
easat-3234	179	9	positive	positive	ADJ
easat-3234	179	10	correlation	correlation	NOUN
easat-3234	179	11	,	,	PUNCT
easat-3234	179	12	implying	imply	VERB
easat-3234	179	13	that	that	SCONJ
easat-3234	179	14	greater	great	ADJ
easat-3234	179	15	levels	level	NOUN
easat-3234	179	16	of	of	ADP
easat-3234	179	17	customer	customer	NOUN
easat-3234	179	18	engagement	engagement	NOUN
easat-3234	179	19	are	be	AUX
easat-3234	179	20	linked	link	VERB
easat-3234	179	21	with	with	ADP
easat-3234	179	22	greater	great	ADJ
easat-3234	179	23	levels	level	NOUN
easat-3234	179	24	of	of	ADP
easat-3234	179	25	customer	customer	NOUN
easat-3234	179	26	loyalty	loyalty	NOUN
easat-3234	179	27	.	.	PUNCT
easat-3234	180	1	this	this	PRON
easat-3234	180	2	underscores	underscore	VERB
easat-3234	180	3	the	the	DET
easat-3234	180	4	vitality	vitality	NOUN
easat-3234	180	5	of	of	ADP
easat-3234	180	6	fostering	foster	VERB
easat-3234	180	7	ce	ce	PROPN
easat-3234	180	8	to	to	PART
easat-3234	180	9	increase	increase	VERB
easat-3234	180	10	customer	customer	NOUN
easat-3234	180	11	loyalty	loyalty	NOUN
easat-3234	180	12	,	,	PUNCT
easat-3234	180	13	highlighting	highlight	VERB
easat-3234	180	14	its	its	PRON
easat-3234	180	15	significance	significance	NOUN
easat-3234	180	16	for	for	ADP
easat-3234	180	17	retail	retail	ADJ
easat-3234	180	18	strategies	strategy	NOUN
easat-3234	180	19	.	.	PUNCT
easat-3234	181	1	however	however	ADV
easat-3234	181	2	,	,	PUNCT
easat-3234	181	3	while	while	SCONJ
easat-3234	181	4	the	the	DET
easat-3234	181	5	correlation	correlation	NOUN
easat-3234	181	6	is	be	AUX
easat-3234	181	7	strong	strong	ADJ
easat-3234	181	8	,	,	PUNCT
easat-3234	181	9	it	it	PRON
easat-3234	181	10	does	do	AUX
easat-3234	181	11	not	not	PART
easat-3234	181	12	imply	imply	VERB
easat-3234	181	13	causation	causation	NOUN
easat-3234	181	14	,	,	PUNCT
easat-3234	181	15	and	and	CCONJ
easat-3234	181	16	further	further	ADJ
easat-3234	181	17	studies	study	NOUN
easat-3234	181	18	could	could	AUX
easat-3234	181	19	investigate	investigate	VERB
easat-3234	181	20	potential	potential	ADJ
easat-3234	181	21	causal	causal	ADJ
easat-3234	181	22	mechanisms	mechanism	NOUN
easat-3234	181	23	.	.	PUNCT
easat-3234	182	1	7.2.3	7.2.3	NUM
easat-3234	182	2	.	.	PUNCT
easat-3234	183	1	anova	anova	PROPN
easat-3234	183	2	table	table	NOUN
easat-3234	183	3	4	4	NUM
easat-3234	184	1	.	.	PUNCT
easat-3234	184	2	anova	anova	PROPN
easat-3234	184	3	for	for	ADP
easat-3234	184	4	the	the	DET
easat-3234	184	5	influence	influence	NOUN
easat-3234	184	6	of	of	ADP
easat-3234	184	7	customer	customer	NOUN
easat-3234	184	8	experience	experience	NOUN
easat-3234	184	9	on	on	ADP
easat-3234	184	10	purchase	purchase	NOUN
easat-3234	184	11	intention	intention	NOUN
easat-3234	184	12	.	.	PUNCT
easat-3234	185	1	source	source	NOUN
easat-3234	185	2	of	of	ADP
easat-3234	185	3	variation	variation	NOUN
easat-3234	185	4	sum	sum	NOUN
easat-3234	185	5	of	of	ADP
easat-3234	185	6	squares	square	NOUN
easat-3234	185	7	df	df	PROPN
easat-3234	185	8	mean	mean	VERB
easat-3234	185	9	square	square	ADJ
easat-3234	185	10	f	f	NOUN
easat-3234	185	11	-	-	PUNCT
easat-3234	185	12	value	value	NOUN
easat-3234	185	13	p	p	NOUN
easat-3234	185	14	-	-	PUNCT
easat-3234	185	15	value	value	NOUN
easat-3234	185	16	between	between	ADP
easat-3234	185	17	groups	group	NOUN
easat-3234	185	18	15.20	15.20	NUM
easat-3234	185	19	1	1	NUM
easat-3234	185	20	15.20	15.20	NUM
easat-3234	185	21	22.30	22.30	NUM
easat-3234	185	22	<	<	X
easat-3234	185	23	0.001	0.001	NUM
easat-3234	185	24	within	within	ADP
easat-3234	185	25	groups	group	NOUN
easat-3234	185	26	271.80	271.80	NUM
easat-3234	185	27	398	398	NUM
easat-3234	185	28	0.68	0.68	NUM
easat-3234	185	29	total	total	NOUN
easat-3234	185	30	287.00	287.00	NUM
easat-3234	185	31	399	399	NUM
easat-3234	185	32	the	the	DET
easat-3234	185	33	anova	anova	PROPN
easat-3234	185	34	results	result	NOUN
easat-3234	185	35	indicate	indicate	VERB
easat-3234	185	36	that	that	SCONJ
easat-3234	185	37	the	the	DET
easat-3234	185	38	impact	impact	NOUN
easat-3234	185	39	of	of	ADP
easat-3234	185	40	the	the	DET
easat-3234	185	41	cx	cx	PROPN
easat-3234	185	42	on	on	ADP
easat-3234	185	43	the	the	DET
easat-3234	185	44	intention	intention	NOUN
easat-3234	185	45	to	to	PART
easat-3234	185	46	purchase	purchase	VERB
easat-3234	185	47	is	be	AUX
easat-3234	185	48	noteworthy	noteworthy	ADJ
easat-3234	185	49	,	,	PUNCT
easat-3234	185	50	with	with	ADP
easat-3234	185	51	an	an	DET
easat-3234	185	52	f	f	NOUN
easat-3234	185	53	-	-	PUNCT
easat-3234	185	54	value	value	NOUN
easat-3234	185	55	of	of	ADP
easat-3234	185	56	22.30	22.30	NUM
easat-3234	185	57	and	and	CCONJ
easat-3234	185	58	a	a	DET
easat-3234	185	59	p	p	NOUN
easat-3234	185	60	-	-	PUNCT
easat-3234	185	61	value	value	NOUN
easat-3234	185	62	<	<	NOUN
easat-3234	185	63	0.001	0.001	NUM
easat-3234	185	64	,	,	PUNCT
easat-3234	185	65	supporting	support	VERB
easat-3234	185	66	hypothesis	hypothesis	NOUN
easat-3234	185	67	3	3	NUM
easat-3234	185	68	.	.	PUNCT
easat-3234	186	1	this	this	DET
easat-3234	186	2	finding	finding	NOUN
easat-3234	186	3	implies	imply	VERB
easat-3234	186	4	that	that	SCONJ
easat-3234	186	5	enhancing	enhance	VERB
easat-3234	186	6	customer	customer	NOUN
easat-3234	186	7	experience	experience	NOUN
easat-3234	186	8	can	can	AUX
easat-3234	186	9	positively	positively	ADV
easat-3234	186	10	affect	affect	VERB
easat-3234	186	11	customers	customer	NOUN
easat-3234	186	12	'	'	PART
easat-3234	186	13	likelihood	likelihood	NOUN
easat-3234	186	14	to	to	PART
easat-3234	186	15	make	make	VERB
easat-3234	186	16	purchases	purchase	NOUN
easat-3234	186	17	.	.	PUNCT
easat-3234	187	1	however	however	ADV
easat-3234	187	2	,	,	PUNCT
easat-3234	187	3	it	it	PRON
easat-3234	187	4	is	be	AUX
easat-3234	187	5	important	important	ADJ
easat-3234	187	6	to	to	PART
easat-3234	187	7	recognize	recognize	VERB
easat-3234	187	8	that	that	SCONJ
easat-3234	187	9	while	while	SCONJ
easat-3234	187	10	the	the	DET
easat-3234	187	11	results	result	NOUN
easat-3234	187	12	are	be	AUX
easat-3234	187	13	statistically	statistically	ADV
easat-3234	187	14	significant	significant	ADJ
easat-3234	187	15	,	,	PUNCT
easat-3234	187	16	practical	practical	ADJ
easat-3234	187	17	implementation	implementation	NOUN
easat-3234	187	18	of	of	ADP
easat-3234	187	19	strategies	strategy	NOUN
easat-3234	187	20	to	to	PART
easat-3234	187	21	improve	improve	VERB
easat-3234	187	22	customer	customer	NOUN
easat-3234	187	23	experience	experience	NOUN
easat-3234	187	24	should	should	AUX
easat-3234	187	25	be	be	AUX
easat-3234	187	26	evaluated	evaluate	VERB
easat-3234	187	27	for	for	ADP
easat-3234	187	28	cost	cost	NOUN
easat-3234	187	29	-	-	PUNCT
easat-3234	187	30	effectiveness	effectiveness	NOUN
easat-3234	187	31	and	and	CCONJ
easat-3234	187	32	overall	overall	ADJ
easat-3234	187	33	impact	impact	NOUN
easat-3234	187	34	on	on	ADP
easat-3234	187	35	sales	sale	NOUN
easat-3234	187	36	and	and	CCONJ
easat-3234	187	37	profitability	profitability	NOUN
easat-3234	187	38	.	.	PUNCT
easat-3234	188	1	5627	5627	NUM
easat-3234	188	2	edelweiss	edelweiss	PROPN
easat-3234	188	3	applied	apply	VERB
easat-3234	188	4	science	science	NOUN
easat-3234	188	5	and	and	CCONJ
easat-3234	188	6	technology	technology	NOUN
easat-3234	188	7	issn	issn	PROPN
easat-3234	188	8	:	:	PUNCT
easat-3234	188	9	2576	2576	NUM
easat-3234	188	10	-	-	SYM
easat-3234	188	11	8484	8484	NUM
easat-3234	188	12	vol	vol	NOUN
easat-3234	188	13	.	.	PROPN
easat-3234	188	14	8	8	NUM
easat-3234	188	15	,	,	PUNCT
easat-3234	188	16	no	no	INTJ
easat-3234	188	17	.	.	NOUN
easat-3234	189	1	6	6	NUM
easat-3234	189	2	:	:	SYM
easat-3234	189	3	5618	5618	NUM
easat-3234	189	4	-	-	SYM
easat-3234	189	5	5630	5630	NUM
easat-3234	189	6	,	,	PUNCT
easat-3234	189	7	2024	2024	NUM
easat-3234	189	8	doi	doi	NOUN
easat-3234	189	9	:	:	PUNCT
easat-3234	189	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	189	11	©	©	PROPN
easat-3234	189	12	2024	2024	NUM
easat-3234	189	13	by	by	ADP
easat-3234	189	14	the	the	DET
easat-3234	189	15	authors	author	NOUN
easat-3234	189	16	;	;	PUNCT
easat-3234	189	17	licensee	licensee	PROPN
easat-3234	189	18	learning	learn	VERB
easat-3234	189	19	gate	gate	NOUN
easat-3234	189	20	figure	figure	NOUN
easat-3234	189	21	4	4	NUM
easat-3234	189	22	.	.	PUNCT
easat-3234	189	23	box	box	NOUN
easat-3234	189	24	plot	plot	NOUN
easat-3234	189	25	of	of	ADP
easat-3234	189	26	the	the	DET
easat-3234	189	27	anova	anova	PROPN
easat-3234	189	28	.	.	PUNCT
easat-3234	190	1	the	the	DET
easat-3234	190	2	box	box	PROPN
easat-3234	190	3	plot	plot	NOUN
easat-3234	190	4	compares	compare	VERB
easat-3234	190	5	purchase	purchase	NOUN
easat-3234	190	6	intention	intention	NOUN
easat-3234	190	7	between	between	ADP
easat-3234	190	8	low	low	ADJ
easat-3234	190	9	and	and	CCONJ
easat-3234	190	10	high	high	ADJ
easat-3234	190	11	customer	customer	NOUN
easat-3234	190	12	experience	experience	NOUN
easat-3234	190	13	groups	group	NOUN
easat-3234	190	14	,	,	PUNCT
easat-3234	190	15	with	with	ADP
easat-3234	190	16	a	a	DET
easat-3234	190	17	between	between	NOUN
easat-3234	190	18	-	-	PUNCT
easat-3234	190	19	groups	group	NOUN
easat-3234	190	20	sum	sum	NOUN
easat-3234	190	21	of	of	ADP
easat-3234	190	22	squares	square	NOUN
easat-3234	190	23	of	of	ADP
easat-3234	190	24	15.20	15.20	NUM
easat-3234	190	25	,	,	PUNCT
easat-3234	190	26	representing	represent	VERB
easat-3234	190	27	the	the	DET
easat-3234	190	28	variance	variance	NOUN
easat-3234	190	29	explained	explain	VERB
easat-3234	190	30	by	by	ADP
easat-3234	190	31	customer	customer	NOUN
easat-3234	190	32	experience	experience	NOUN
easat-3234	190	33	groups	group	NOUN
easat-3234	190	34	,	,	PUNCT
easat-3234	190	35	and	and	CCONJ
easat-3234	190	36	a	a	DET
easat-3234	190	37	within	within	ADP
easat-3234	190	38	-	-	PUNCT
easat-3234	190	39	groups	group	NOUN
easat-3234	190	40	sum	sum	NOUN
easat-3234	190	41	of	of	ADP
easat-3234	190	42	squares	square	NOUN
easat-3234	190	43	of	of	ADP
easat-3234	190	44	271.80	271.80	NUM
easat-3234	190	45	,	,	PUNCT
easat-3234	190	46	representing	represent	VERB
easat-3234	190	47	the	the	DET
easat-3234	190	48	variance	variance	NOUN
easat-3234	190	49	within	within	ADP
easat-3234	190	50	the	the	DET
easat-3234	190	51	groups	group	NOUN
easat-3234	190	52	.	.	PUNCT
easat-3234	191	1	the	the	DET
easat-3234	191	2	anova	anova	PROPN
easat-3234	191	3	results	result	NOUN
easat-3234	191	4	show	show	VERB
easat-3234	191	5	a	a	DET
easat-3234	191	6	high	high	ADJ
easat-3234	191	7	f	f	NOUN
easat-3234	191	8	-	-	PUNCT
easat-3234	191	9	value	value	NOUN
easat-3234	191	10	of	of	ADP
easat-3234	191	11	22.30	22.30	NUM
easat-3234	191	12	,	,	PUNCT
easat-3234	191	13	indicating	indicate	VERB
easat-3234	191	14	a	a	DET
easat-3234	191	15	significant	significant	ADJ
easat-3234	191	16	difference	difference	NOUN
easat-3234	191	17	in	in	ADP
easat-3234	191	18	purchase	purchase	NOUN
easat-3234	191	19	intention	intention	NOUN
easat-3234	191	20	between	between	ADP
easat-3234	191	21	the	the	DET
easat-3234	191	22	groups	group	NOUN
easat-3234	191	23	,	,	PUNCT
easat-3234	191	24	supported	support	VERB
easat-3234	191	25	by	by	ADP
easat-3234	191	26	p	p	NOUN
easat-3234	191	27	-	-	PUNCT
easat-3234	191	28	value	value	NOUN
easat-3234	191	29	<	<	NOUN
easat-3234	191	30	0.001	0.001	NUM
easat-3234	191	31	.	.	PUNCT
easat-3234	192	1	this	this	DET
easat-3234	192	2	significant	significant	ADJ
easat-3234	192	3	difference	difference	NOUN
easat-3234	192	4	implies	imply	VERB
easat-3234	192	5	that	that	SCONJ
easat-3234	192	6	enhancing	enhance	VERB
easat-3234	192	7	customer	customer	NOUN
easat-3234	192	8	experience	experience	NOUN
easat-3234	192	9	can	can	AUX
easat-3234	192	10	significantly	significantly	ADV
easat-3234	192	11	influence	influence	VERB
easat-3234	192	12	customers	customer	NOUN
easat-3234	192	13	'	'	PART
easat-3234	192	14	likelihood	likelihood	NOUN
easat-3234	192	15	to	to	PART
easat-3234	192	16	make	make	VERB
easat-3234	192	17	purchases	purchase	NOUN
easat-3234	192	18	.	.	PUNCT
easat-3234	193	1	therefore	therefore	ADV
easat-3234	193	2	,	,	PUNCT
easat-3234	193	3	retailers	retailer	NOUN
easat-3234	193	4	should	should	AUX
easat-3234	193	5	focus	focus	VERB
easat-3234	193	6	on	on	ADP
easat-3234	193	7	improving	improve	VERB
easat-3234	193	8	customer	customer	NOUN
easat-3234	193	9	experience	experience	NOUN
easat-3234	193	10	to	to	PART
easat-3234	193	11	boost	boost	VERB
easat-3234	193	12	purchase	purchase	NOUN
easat-3234	193	13	intentions	intention	NOUN
easat-3234	193	14	and	and	CCONJ
easat-3234	193	15	potentially	potentially	ADV
easat-3234	193	16	increase	increase	VERB
easat-3234	193	17	sales	sale	NOUN
easat-3234	193	18	.	.	PUNCT
easat-3234	194	1	7.2.4	7.2.4	X
easat-3234	194	2	.	.	PUNCT
easat-3234	194	3	moderation	moderation	NOUN
easat-3234	194	4	analysis	analysis	NOUN
easat-3234	194	5	table	table	NOUN
easat-3234	194	6	5	5	NUM
easat-3234	194	7	.	.	PUNCT
easat-3234	195	1	moderation	moderation	NOUN
easat-3234	195	2	analysis	analysis	NOUN
easat-3234	195	3	of	of	ADP
easat-3234	195	4	demographic	demographic	ADJ
easat-3234	195	5	variables	variable	NOUN
easat-3234	195	6	on	on	ADP
easat-3234	195	7	customer	customer	NOUN
easat-3234	195	8	experience	experience	NOUN
easat-3234	195	9	and	and	CCONJ
easat-3234	195	10	engagement	engagement	NOUN
easat-3234	195	11	relationship	relationship	NOUN
easat-3234	195	12	.	.	PUNCT
easat-3234	196	1	moderator	moderator	NOUN
easat-3234	196	2	variable	variable	ADJ
easat-3234	196	3	interaction	interaction	NOUN
easat-3234	196	4	term	term	NOUN
easat-3234	196	5	coefficient	coefficient	NOUN
easat-3234	196	6	(	(	PUNCT
easat-3234	196	7	b	b	NOUN
easat-3234	196	8	)	)	PUNCT
easat-3234	196	9	std	std	NOUN
easat-3234	196	10	.	.	NOUN
easat-3234	196	11	error	error	NOUN
easat-3234	196	12	t	t	NOUN
easat-3234	196	13	-	-	PUNCT
easat-3234	196	14	value	value	NOUN
easat-3234	196	15	p	p	NOUN
easat-3234	196	16	-	-	PUNCT
easat-3234	196	17	value	value	NOUN
easat-3234	196	18	age	age	NOUN
easat-3234	196	19	0.12	0.12	NUM
easat-3234	196	20	0.03	0.03	NUM
easat-3234	196	21	4.00	4.00	NUM
easat-3234	196	22	<	<	NOUN
easat-3234	196	23	0.001	0.001	NUM
easat-3234	196	24	income	income	NOUN
easat-3234	196	25	level	level	NOUN
easat-3234	196	26	0.08	0.08	NUM
easat-3234	196	27	0.04	0.04	NUM
easat-3234	196	28	2.00	2.00	NUM
easat-3234	196	29	0.046	0.046	NUM
easat-3234	196	30	gender	gender	NOUN
easat-3234	196	31	0.09	0.09	NUM
easat-3234	196	32	0.03	0.03	NUM
easat-3234	196	33	3.00	3.00	NUM
easat-3234	196	34	0.003	0.003	NUM
easat-3234	196	35	occupation	occupation	NOUN
easat-3234	196	36	0.10	0.10	NUM
easat-3234	196	37	0.03	0.03	NUM
easat-3234	196	38	3.33	3.33	NUM
easat-3234	196	39	0.001	0.001	NUM
easat-3234	196	40	marital	marital	ADJ
easat-3234	196	41	status	status	NOUN
easat-3234	196	42	0.11	0.11	NUM
easat-3234	196	43	0.04	0.04	NUM
easat-3234	196	44	2.75	2.75	NUM
easat-3234	196	45	0.006	0.006	NUM
easat-3234	196	46	household	household	NOUN
easat-3234	196	47	size	size	NOUN
easat-3234	196	48	0.09	0.09	NUM
easat-3234	196	49	0.03	0.03	NUM
easat-3234	196	50	3.00	3.00	NUM
easat-3234	196	51	0.003	0.003	NUM
easat-3234	196	52	location	location	NOUN
easat-3234	196	53	0.05	0.05	NUM
easat-3234	196	54	0.02	0.02	NUM
easat-3234	196	55	2.50	2.50	NUM
easat-3234	196	56	0.013	0.013	NUM
easat-3234	196	57	shopping	shopping	NOUN
easat-3234	196	58	frequency	frequency	NOUN
easat-3234	196	59	0.13	0.13	NUM
easat-3234	196	60	0.03	0.03	NUM
easat-3234	196	61	4.33	4.33	NUM
easat-3234	196	62	<	<	SYM
easat-3234	196	63	0.001	0.001	NUM
easat-3234	196	64	preferred	preferred	ADJ
easat-3234	196	65	shopping	shopping	NOUN
easat-3234	196	66	times	time	NOUN
easat-3234	196	67	0.06	0.06	NUM
easat-3234	196	68	0.02	0.02	NUM
easat-3234	196	69	3.00	3.00	NUM
easat-3234	196	70	0.003	0.003	NUM
easat-3234	196	71	the	the	DET
easat-3234	196	72	moderation	moderation	NOUN
easat-3234	196	73	analysis	analysis	NOUN
easat-3234	196	74	demonstrates	demonstrate	VERB
easat-3234	196	75	that	that	SCONJ
easat-3234	196	76	various	various	ADJ
easat-3234	196	77	demographic	demographic	ADJ
easat-3234	196	78	variables	variable	NOUN
easat-3234	196	79	significantly	significantly	ADV
easat-3234	196	80	moderate	moderate	VERB
easat-3234	196	81	the	the	DET
easat-3234	196	82	association	association	NOUN
easat-3234	196	83	between	between	ADP
easat-3234	196	84	cx	cx	PROPN
easat-3234	196	85	and	and	CCONJ
easat-3234	196	86	ce	ce	PROPN
easat-3234	196	87	.	.	PROPN
easat-3234	196	88	age	age	PROPN
easat-3234	196	89	,	,	PUNCT
easat-3234	196	90	income	income	NOUN
easat-3234	196	91	level	level	NOUN
easat-3234	196	92	,	,	PUNCT
easat-3234	196	93	gender	gender	NOUN
easat-3234	196	94	,	,	PUNCT
easat-3234	196	95	occupation	occupation	NOUN
easat-3234	196	96	,	,	PUNCT
easat-3234	196	97	marital	marital	ADJ
easat-3234	196	98	status	status	NOUN
easat-3234	196	99	,	,	PUNCT
easat-3234	196	100	household	household	NOUN
easat-3234	196	101	size	size	NOUN
easat-3234	196	102	,	,	PUNCT
easat-3234	196	103	location	location	NOUN
easat-3234	196	104	,	,	PUNCT
easat-3234	196	105	shopping	shopping	NOUN
easat-3234	196	106	frequency	frequency	NOUN
easat-3234	196	107	,	,	PUNCT
easat-3234	196	108	and	and	CCONJ
easat-3234	196	109	preferred	preferred	ADJ
easat-3234	196	110	shopping	shopping	NOUN
easat-3234	196	111	times	time	NOUN
easat-3234	196	112	all	all	PRON
easat-3234	196	113	show	show	VERB
easat-3234	196	114	significant	significant	ADJ
easat-3234	196	115	interaction	interaction	NOUN
easat-3234	196	116	terms	term	NOUN
easat-3234	196	117	,	,	PUNCT
easat-3234	196	118	with	with	ADP
easat-3234	196	119	p	p	NOUN
easat-3234	196	120	-	-	PUNCT
easat-3234	196	121	values	value	NOUN
easat-3234	196	122	less	less	ADJ
easat-3234	196	123	than	than	ADP
easat-3234	196	124	0.05	0.05	NUM
easat-3234	196	125	.	.	PUNCT
easat-3234	197	1	this	this	PRON
easat-3234	197	2	supports	support	VERB
easat-3234	197	3	hypothesis	hypothesis	NOUN
easat-3234	197	4	4	4	NUM
easat-3234	197	5	and	and	CCONJ
easat-3234	197	6	indicates	indicate	VERB
easat-3234	197	7	that	that	SCONJ
easat-3234	197	8	these	these	DET
easat-3234	197	9	demographic	demographic	ADJ
easat-3234	197	10	factors	factor	NOUN
easat-3234	197	11	play	play	VERB
easat-3234	197	12	a	a	DET
easat-3234	197	13	crucial	crucial	ADJ
easat-3234	197	14	role	role	NOUN
easat-3234	197	15	in	in	ADP
easat-3234	197	16	shaping	shape	VERB
easat-3234	197	17	how	how	SCONJ
easat-3234	197	18	cx	cx	NOUN
easat-3234	197	19	influences	influence	VERB
easat-3234	197	20	customer	customer	NOUN
easat-3234	197	21	engagement	engagement	NOUN
easat-3234	197	22	.	.	PUNCT
easat-3234	198	1	this	this	DET
easat-3234	198	2	finding	finding	NOUN
easat-3234	198	3	highlights	highlight	VERB
easat-3234	198	4	the	the	DET
easat-3234	198	5	importance	importance	NOUN
easat-3234	198	6	of	of	ADP
easat-3234	198	7	tailoring	tailor	VERB
easat-3234	198	8	customer	customer	NOUN
easat-3234	198	9	experience	experience	NOUN
easat-3234	198	10	strategies	strategy	NOUN
easat-3234	198	11	to	to	ADP
easat-3234	198	12	specific	specific	ADJ
easat-3234	198	13	demographic	demographic	ADJ
easat-3234	198	14	segments	segment	NOUN
easat-3234	198	15	to	to	PART
easat-3234	198	16	maximize	maximize	VERB
easat-3234	198	17	engagement	engagement	NOUN
easat-3234	198	18	.	.	PUNCT
easat-3234	199	1	5628	5628	NUM
easat-3234	199	2	edelweiss	edelweiss	PROPN
easat-3234	199	3	applied	apply	VERB
easat-3234	199	4	science	science	NOUN
easat-3234	199	5	and	and	CCONJ
easat-3234	199	6	technology	technology	NOUN
easat-3234	199	7	issn	issn	PROPN
easat-3234	199	8	:	:	PUNCT
easat-3234	199	9	2576	2576	NUM
easat-3234	199	10	-	-	SYM
easat-3234	199	11	8484	8484	NUM
easat-3234	199	12	vol	vol	NOUN
easat-3234	199	13	.	.	PROPN
easat-3234	199	14	8	8	NUM
easat-3234	199	15	,	,	PUNCT
easat-3234	199	16	no	no	INTJ
easat-3234	199	17	.	.	NOUN
easat-3234	200	1	6	6	NUM
easat-3234	200	2	:	:	SYM
easat-3234	200	3	5618	5618	NUM
easat-3234	200	4	-	-	SYM
easat-3234	200	5	5630	5630	NUM
easat-3234	200	6	,	,	PUNCT
easat-3234	200	7	2024	2024	NUM
easat-3234	200	8	doi	doi	NOUN
easat-3234	200	9	:	:	PUNCT
easat-3234	200	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	200	11	©	©	PROPN
easat-3234	200	12	2024	2024	NUM
easat-3234	200	13	by	by	ADP
easat-3234	200	14	the	the	DET
easat-3234	200	15	authors	author	NOUN
easat-3234	200	16	;	;	PUNCT
easat-3234	200	17	licensee	licensee	PROPN
easat-3234	200	18	learning	learn	VERB
easat-3234	200	19	gate	gate	PROPN
easat-3234	200	20	figure	figure	NOUN
easat-3234	200	21	5	5	NUM
easat-3234	200	22	.	.	PUNCT
easat-3234	200	23	interaction	interaction	NOUN
easat-3234	200	24	plot	plot	NOUN
easat-3234	200	25	of	of	ADP
easat-3234	200	26	the	the	DET
easat-3234	200	27	moderation	moderation	NOUN
easat-3234	200	28	analysis	analysis	NOUN
easat-3234	200	29	.	.	PUNCT
easat-3234	201	1	the	the	DET
easat-3234	201	2	interaction	interaction	NOUN
easat-3234	201	3	plot	plot	NOUN
easat-3234	201	4	shows	show	VERB
easat-3234	201	5	that	that	SCONJ
easat-3234	201	6	the	the	DET
easat-3234	201	7	height	height	NOUN
easat-3234	201	8	of	of	ADP
easat-3234	201	9	each	each	DET
easat-3234	201	10	bar	bar	NOUN
easat-3234	201	11	represents	represent	VERB
easat-3234	201	12	the	the	DET
easat-3234	201	13	interaction	interaction	NOUN
easat-3234	201	14	coefficient	coefficient	NOUN
easat-3234	201	15	(	(	PUNCT
easat-3234	201	16	b	b	NOUN
easat-3234	201	17	)	)	PUNCT
easat-3234	201	18	for	for	ADP
easat-3234	201	19	the	the	DET
easat-3234	201	20	corresponding	corresponding	ADJ
easat-3234	201	21	demographic	demographic	ADJ
easat-3234	201	22	variable	variable	NOUN
easat-3234	201	23	,	,	PUNCT
easat-3234	201	24	with	with	ADP
easat-3234	201	25	error	error	NOUN
easat-3234	201	26	bars	bar	NOUN
easat-3234	201	27	indicating	indicate	VERB
easat-3234	201	28	the	the	DET
easat-3234	201	29	standard	standard	ADJ
easat-3234	201	30	error	error	NOUN
easat-3234	201	31	for	for	ADP
easat-3234	201	32	each	each	DET
easat-3234	201	33	coefficient	coefficient	NOUN
easat-3234	201	34	,	,	PUNCT
easat-3234	201	35	reflecting	reflect	VERB
easat-3234	201	36	the	the	DET
easat-3234	201	37	variability	variability	NOUN
easat-3234	201	38	around	around	ADP
easat-3234	201	39	the	the	DET
easat-3234	201	40	estimated	estimate	VERB
easat-3234	201	41	interaction	interaction	NOUN
easat-3234	201	42	term	term	NOUN
easat-3234	201	43	.	.	PUNCT
easat-3234	202	1	all	all	DET
easat-3234	202	2	demographic	demographic	ADJ
easat-3234	202	3	variables	variable	NOUN
easat-3234	202	4	exhibit	exhibit	VERB
easat-3234	202	5	significant	significant	ADJ
easat-3234	202	6	interaction	interaction	NOUN
easat-3234	202	7	terms	term	NOUN
easat-3234	202	8	(	(	PUNCT
easat-3234	202	9	p	p	NOUN
easat-3234	202	10	-	-	PUNCT
easat-3234	202	11	values	value	NOUN
easat-3234	202	12	<	<	NOUN
easat-3234	202	13	0.05	0.05	NUM
easat-3234	202	14	)	)	PUNCT
easat-3234	202	15	,	,	PUNCT
easat-3234	202	16	highlighting	highlight	VERB
easat-3234	202	17	their	their	PRON
easat-3234	202	18	crucial	crucial	ADJ
easat-3234	202	19	role	role	NOUN
easat-3234	202	20	in	in	ADP
easat-3234	202	21	moderating	moderate	VERB
easat-3234	202	22	the	the	DET
easat-3234	202	23	relationship	relationship	NOUN
easat-3234	202	24	between	between	ADP
easat-3234	202	25	customer	customer	NOUN
easat-3234	202	26	experience	experience	NOUN
easat-3234	202	27	and	and	CCONJ
easat-3234	202	28	engagement	engagement	NOUN
easat-3234	202	29	.	.	PUNCT
easat-3234	203	1	notably	notably	ADV
easat-3234	203	2	,	,	PUNCT
easat-3234	203	3	shopping	shopping	NOUN
easat-3234	203	4	frequency	frequency	NOUN
easat-3234	203	5	has	have	VERB
easat-3234	203	6	the	the	DET
easat-3234	203	7	highest	high	ADJ
easat-3234	203	8	interaction	interaction	NOUN
easat-3234	203	9	coefficient	coefficient	NOUN
easat-3234	203	10	(	(	PUNCT
easat-3234	203	11	0.13	0.13	NUM
easat-3234	203	12	)	)	PUNCT
easat-3234	203	13	,	,	PUNCT
easat-3234	203	14	indicating	indicate	VERB
easat-3234	203	15	its	its	PRON
easat-3234	203	16	significant	significant	ADJ
easat-3234	203	17	effect	effect	NOUN
easat-3234	203	18	on	on	ADP
easat-3234	203	19	how	how	SCONJ
easat-3234	203	20	customer	customer	NOUN
easat-3234	203	21	experience	experience	NOUN
easat-3234	203	22	influences	influence	NOUN
easat-3234	203	23	engagement	engagement	NOUN
easat-3234	203	24	.	.	PUNCT
easat-3234	204	1	age	age	NOUN
easat-3234	204	2	and	and	CCONJ
easat-3234	204	3	marital	marital	ADJ
easat-3234	204	4	status	status	NOUN
easat-3234	204	5	also	also	ADV
easat-3234	204	6	have	have	VERB
easat-3234	204	7	relatively	relatively	ADV
easat-3234	204	8	high	high	ADJ
easat-3234	204	9	interaction	interaction	NOUN
easat-3234	204	10	coefficients	coefficient	NOUN
easat-3234	204	11	(	(	PUNCT
easat-3234	204	12	0.12	0.12	NUM
easat-3234	204	13	and	and	CCONJ
easat-3234	204	14	0.11	0.11	NUM
easat-3234	204	15	,	,	PUNCT
easat-3234	204	16	respectively	respectively	ADV
easat-3234	204	17	)	)	PUNCT
easat-3234	204	18	,	,	PUNCT
easat-3234	204	19	underscoring	underscore	VERB
easat-3234	204	20	their	their	PRON
easat-3234	204	21	importance	importance	NOUN
easat-3234	204	22	.	.	PUNCT
easat-3234	205	1	although	although	SCONJ
easat-3234	205	2	location	location	NOUN
easat-3234	205	3	has	have	VERB
easat-3234	205	4	the	the	DET
easat-3234	205	5	lowest	low	ADJ
easat-3234	205	6	interaction	interaction	NOUN
easat-3234	205	7	coefficient	coefficient	NOUN
easat-3234	205	8	(	(	PUNCT
easat-3234	205	9	0.05	0.05	NUM
easat-3234	205	10	)	)	PUNCT
easat-3234	205	11	among	among	ADP
easat-3234	205	12	the	the	DET
easat-3234	205	13	significant	significant	ADJ
easat-3234	205	14	factors	factor	NOUN
easat-3234	205	15	,	,	PUNCT
easat-3234	205	16	it	it	PRON
easat-3234	205	17	still	still	ADV
easat-3234	205	18	plays	play	VERB
easat-3234	205	19	a	a	DET
easat-3234	205	20	notable	notable	ADJ
easat-3234	205	21	role	role	NOUN
easat-3234	205	22	.	.	PUNCT
easat-3234	206	1	this	this	DET
easat-3234	206	2	plot	plot	NOUN
easat-3234	206	3	underscores	underscore	VERB
easat-3234	206	4	the	the	DET
easat-3234	206	5	importance	importance	NOUN
easat-3234	206	6	of	of	ADP
easat-3234	206	7	tailoring	tailor	VERB
easat-3234	206	8	customer	customer	NOUN
easat-3234	206	9	experience	experience	NOUN
easat-3234	206	10	strategies	strategy	NOUN
easat-3234	206	11	to	to	ADP
easat-3234	206	12	specific	specific	ADJ
easat-3234	206	13	demographic	demographic	ADJ
easat-3234	206	14	segments	segment	NOUN
easat-3234	206	15	to	to	PART
easat-3234	206	16	maximize	maximize	VERB
easat-3234	206	17	customer	customer	NOUN
easat-3234	206	18	engagement	engagement	NOUN
easat-3234	206	19	.	.	PUNCT
easat-3234	207	1	each	each	DET
easat-3234	207	2	demographic	demographic	ADJ
easat-3234	207	3	group	group	NOUN
easat-3234	207	4	interacts	interact	VERB
easat-3234	207	5	differently	differently	ADV
easat-3234	207	6	with	with	ADP
easat-3234	207	7	customer	customer	NOUN
easat-3234	207	8	experience	experience	NOUN
easat-3234	207	9	,	,	PUNCT
easat-3234	207	10	and	and	CCONJ
easat-3234	207	11	understanding	understand	VERB
easat-3234	207	12	these	these	DET
easat-3234	207	13	nuances	nuance	NOUN
easat-3234	207	14	can	can	AUX
easat-3234	207	15	help	help	VERB
easat-3234	207	16	retailers	retailer	NOUN
easat-3234	207	17	develop	develop	VERB
easat-3234	207	18	more	more	ADV
easat-3234	207	19	effective	effective	ADJ
easat-3234	207	20	engagement	engagement	NOUN
easat-3234	207	21	tactics	tactic	NOUN
easat-3234	207	22	.	.	PUNCT
easat-3234	208	1	8	8	X
easat-3234	208	2	.	.	X
easat-3234	208	3	discussion	discussion	NOUN
easat-3234	208	4	the	the	DET
easat-3234	208	5	outcomes	outcome	NOUN
easat-3234	208	6	from	from	ADP
easat-3234	208	7	this	this	DET
easat-3234	208	8	investigation	investigation	NOUN
easat-3234	208	9	provide	provide	VERB
easat-3234	208	10	insightful	insightful	ADJ
easat-3234	208	11	observations	observation	NOUN
easat-3234	208	12	about	about	ADP
easat-3234	208	13	the	the	DET
easat-3234	208	14	dynamics	dynamic	NOUN
easat-3234	208	15	of	of	ADP
easat-3234	208	16	ce	ce	PROPN
easat-3234	208	17	and	and	CCONJ
easat-3234	208	18	cx	cx	PROPN
easat-3234	208	19	in	in	ADP
easat-3234	208	20	organized	organize	VERB
easat-3234	208	21	retail	retail	ADJ
easat-3234	208	22	apparel	apparel	NOUN
easat-3234	208	23	stores	store	NOUN
easat-3234	208	24	in	in	ADP
easat-3234	208	25	select	select	ADJ
easat-3234	208	26	cities	city	NOUN
easat-3234	208	27	of	of	ADP
easat-3234	208	28	kerala	kerala	PROPN
easat-3234	208	29	.	.	PUNCT
easat-3234	209	1	the	the	DET
easat-3234	209	2	significant	significant	ADJ
easat-3234	209	3	effect	effect	NOUN
easat-3234	209	4	of	of	ADP
easat-3234	209	5	cx	cx	PROPN
easat-3234	209	6	on	on	ADP
easat-3234	209	7	ce	ce	PROPN
easat-3234	209	8	suggests	suggest	VERB
easat-3234	209	9	that	that	SCONJ
easat-3234	209	10	retailers	retailer	NOUN
easat-3234	209	11	should	should	AUX
easat-3234	209	12	focus	focus	VERB
easat-3234	209	13	on	on	ADP
easat-3234	209	14	enhancing	enhance	VERB
easat-3234	209	15	diverse	diverse	ADJ
easat-3234	209	16	facets	facet	NOUN
easat-3234	209	17	of	of	ADP
easat-3234	209	18	the	the	DET
easat-3234	209	19	customer	customer	NOUN
easat-3234	209	20	experience	experience	NOUN
easat-3234	209	21	,	,	PUNCT
easat-3234	209	22	like	like	ADP
easat-3234	209	23	store	store	NOUN
easat-3234	209	24	ambiance	ambiance	NOUN
easat-3234	209	25	,	,	PUNCT
easat-3234	209	26	quality	quality	NOUN
easat-3234	209	27	of	of	ADP
easat-3234	209	28	service	service	NOUN
easat-3234	209	29	,	,	PUNCT
easat-3234	209	30	and	and	CCONJ
easat-3234	209	31	product	product	NOUN
easat-3234	209	32	offerings	offering	NOUN
easat-3234	209	33	,	,	PUNCT
easat-3234	209	34	to	to	PART
easat-3234	209	35	foster	foster	VERB
easat-3234	209	36	higher	high	ADJ
easat-3234	209	37	engagement	engagement	NOUN
easat-3234	209	38	levels	level	NOUN
easat-3234	209	39	.	.	PUNCT
easat-3234	210	1	additionally	additionally	ADV
easat-3234	210	2	,	,	PUNCT
easat-3234	210	3	the	the	PRON
easat-3234	210	4	strong	strong	ADJ
easat-3234	210	5	a	a	DET
easat-3234	210	6	favorable	favorable	ADJ
easat-3234	210	7	rapport	rapport	NOUN
easat-3234	210	8	between	between	ADP
easat-3234	210	9	ce	ce	PROPN
easat-3234	210	10	and	and	CCONJ
easat-3234	210	11	loyalty	loyalty	NOUN
easat-3234	210	12	underscores	underscore	VERB
easat-3234	210	13	the	the	DET
easat-3234	210	14	importance	importance	NOUN
easat-3234	210	15	of	of	ADP
easat-3234	210	16	ce	ce	PROPN
easat-3234	210	17	as	as	ADP
easat-3234	210	18	a	a	DET
easat-3234	210	19	driver	driver	NOUN
easat-3234	210	20	of	of	ADP
easat-3234	210	21	customer	customer	NOUN
easat-3234	210	22	retention	retention	NOUN
easat-3234	210	23	and	and	CCONJ
easat-3234	210	24	longterm	longterm	NOUN
easat-3234	210	25	business	business	NOUN
easat-3234	210	26	success	success	NOUN
easat-3234	210	27	.	.	PUNCT
easat-3234	211	1	furthermore	furthermore	ADV
easat-3234	211	2	,	,	PUNCT
easat-3234	211	3	the	the	DET
easat-3234	211	4	significant	significant	ADJ
easat-3234	211	5	influence	influence	NOUN
easat-3234	211	6	of	of	ADP
easat-3234	211	7	customer	customer	NOUN
easat-3234	211	8	experience	experience	NOUN
easat-3234	211	9	on	on	ADP
easat-3234	211	10	purchase	purchase	NOUN
easat-3234	211	11	intention	intention	NOUN
easat-3234	211	12	indicates	indicate	VERB
easat-3234	211	13	that	that	SCONJ
easat-3234	211	14	improving	improve	VERB
easat-3234	211	15	the	the	DET
easat-3234	211	16	overall	overall	ADJ
easat-3234	211	17	shopping	shopping	NOUN
easat-3234	211	18	experience	experience	NOUN
easat-3234	211	19	can	can	AUX
easat-3234	211	20	lead	lead	VERB
easat-3234	211	21	to	to	ADP
easat-3234	211	22	increased	increase	VERB
easat-3234	211	23	sales	sale	NOUN
easat-3234	211	24	and	and	CCONJ
easat-3234	211	25	profitability	profitability	NOUN
easat-3234	211	26	.	.	PUNCT
easat-3234	212	1	retailers	retailer	NOUN
easat-3234	212	2	should	should	AUX
easat-3234	212	3	consider	consider	VERB
easat-3234	212	4	investing	invest	VERB
easat-3234	212	5	in	in	ADP
easat-3234	212	6	customer	customer	NOUN
easat-3234	212	7	experience	experience	NOUN
easat-3234	212	8	initiatives	initiative	NOUN
easat-3234	212	9	as	as	ADP
easat-3234	212	10	a	a	DET
easat-3234	212	11	strategic	strategic	ADJ
easat-3234	212	12	priority	priority	NOUN
easat-3234	212	13	.	.	PUNCT
easat-3234	213	1	the	the	DET
easat-3234	213	2	moderation	moderation	NOUN
easat-3234	213	3	effects	effect	NOUN
easat-3234	213	4	of	of	ADP
easat-3234	213	5	demographic	demographic	ADJ
easat-3234	213	6	variables	variable	NOUN
easat-3234	213	7	reveal	reveal	VERB
easat-3234	213	8	that	that	SCONJ
easat-3234	213	9	customer	customer	NOUN
easat-3234	213	10	experience	experience	NOUN
easat-3234	213	11	strategies	strategy	NOUN
easat-3234	213	12	should	should	AUX
easat-3234	213	13	be	be	AUX
easat-3234	213	14	customized	customize	VERB
easat-3234	213	15	to	to	PART
easat-3234	213	16	address	address	VERB
easat-3234	213	17	the	the	DET
easat-3234	213	18	unique	unique	ADJ
easat-3234	213	19	preferences	preference	NOUN
easat-3234	213	20	and	and	CCONJ
easat-3234	213	21	behaviors	behavior	NOUN
easat-3234	213	22	of	of	ADP
easat-3234	213	23	different	different	ADJ
easat-3234	213	24	demographic	demographic	ADJ
easat-3234	213	25	groups	group	NOUN
easat-3234	213	26	.	.	PUNCT
easat-3234	214	1	this	this	DET
easat-3234	214	2	tailored	tailor	VERB
easat-3234	214	3	approach	approach	NOUN
easat-3234	214	4	can	can	AUX
easat-3234	214	5	help	help	VERB
easat-3234	214	6	retailers	retailer	NOUN
easat-3234	214	7	effectively	effectively	ADV
easat-3234	214	8	target	target	VERB
easat-3234	214	9	and	and	CCONJ
easat-3234	214	10	engage	engage	VERB
easat-3234	214	11	diverse	diverse	ADJ
easat-3234	214	12	customer	customer	NOUN
easat-3234	214	13	segments	segment	NOUN
easat-3234	214	14	,	,	PUNCT
easat-3234	214	15	thereby	thereby	ADV
easat-3234	214	16	enhancing	enhance	VERB
easat-3234	214	17	overall	overall	ADJ
easat-3234	214	18	performance	performance	NOUN
easat-3234	214	19	.	.	PUNCT
easat-3234	215	1	prospective	prospective	ADJ
easat-3234	215	2	investigations	investigation	NOUN
easat-3234	215	3	may	may	AUX
easat-3234	215	4	examine	examine	VERB
easat-3234	215	5	the	the	DET
easat-3234	215	6	causative	causative	ADJ
easat-3234	215	7	connections	connection	NOUN
easat-3234	215	8	among	among	ADP
easat-3234	215	9	these	these	DET
easat-3234	215	10	variables	variable	NOUN
easat-3234	215	11	and	and	CCONJ
easat-3234	215	12	investigate	investigate	VERB
easat-3234	215	13	additional	additional	ADJ
easat-3234	215	14	factors	factor	NOUN
easat-3234	215	15	that	that	PRON
easat-3234	215	16	may	may	AUX
easat-3234	215	17	influence	influence	VERB
easat-3234	215	18	customer	customer	NOUN
easat-3234	215	19	experience	experience	NOUN
easat-3234	215	20	and	and	CCONJ
easat-3234	215	21	engagement	engagement	NOUN
easat-3234	215	22	.	.	PUNCT
easat-3234	216	1	longitudinal	longitudinal	ADJ
easat-3234	216	2	5629	5629	NUM
easat-3234	216	3	edelweiss	edelweiss	PROPN
easat-3234	216	4	applied	apply	VERB
easat-3234	216	5	science	science	NOUN
easat-3234	216	6	and	and	CCONJ
easat-3234	216	7	technology	technology	NOUN
easat-3234	216	8	issn	issn	PROPN
easat-3234	216	9	:	:	PUNCT
easat-3234	216	10	2576	2576	NUM
easat-3234	216	11	-	-	SYM
easat-3234	216	12	8484	8484	NUM
easat-3234	216	13	vol	vol	NOUN
easat-3234	216	14	.	.	PROPN
easat-3234	217	1	8	8	NUM
easat-3234	217	2	,	,	PUNCT
easat-3234	217	3	no	no	INTJ
easat-3234	217	4	.	.	NOUN
easat-3234	218	1	6	6	NUM
easat-3234	218	2	:	:	SYM
easat-3234	218	3	5618	5618	NUM
easat-3234	218	4	-	-	SYM
easat-3234	218	5	5630	5630	NUM
easat-3234	218	6	,	,	PUNCT
easat-3234	218	7	2024	2024	NUM
easat-3234	218	8	doi	doi	NOUN
easat-3234	218	9	:	:	PUNCT
easat-3234	218	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	218	11	©	©	PROPN
easat-3234	218	12	2024	2024	NUM
easat-3234	218	13	by	by	ADP
easat-3234	218	14	the	the	DET
easat-3234	218	15	authors	author	NOUN
easat-3234	218	16	;	;	PUNCT
easat-3234	218	17	licensee	licensee	PROPN
easat-3234	218	18	learning	learning	PROPN
easat-3234	218	19	gate	gate	PROPN
easat-3234	218	20	studies	study	NOUN
easat-3234	218	21	could	could	AUX
easat-3234	218	22	provide	provide	VERB
easat-3234	218	23	deeper	deep	ADJ
easat-3234	218	24	insights	insight	NOUN
easat-3234	218	25	into	into	ADP
easat-3234	218	26	how	how	SCONJ
easat-3234	218	27	these	these	DET
easat-3234	218	28	relationships	relationship	NOUN
easat-3234	218	29	evolve	evolve	VERB
easat-3234	218	30	over	over	ADP
easat-3234	218	31	time	time	NOUN
easat-3234	218	32	.	.	PUNCT
easat-3234	219	1	additionally	additionally	ADV
easat-3234	219	2	,	,	PUNCT
easat-3234	219	3	expanding	expand	VERB
easat-3234	219	4	the	the	DET
easat-3234	219	5	scope	scope	NOUN
easat-3234	219	6	of	of	ADP
easat-3234	219	7	the	the	DET
easat-3234	219	8	study	study	NOUN
easat-3234	219	9	to	to	PART
easat-3234	219	10	include	include	VERB
easat-3234	219	11	other	other	ADJ
easat-3234	219	12	regions	region	NOUN
easat-3234	219	13	and	and	CCONJ
easat-3234	219	14	retail	retail	ADJ
easat-3234	219	15	sectors	sector	NOUN
easat-3234	219	16	could	could	AUX
easat-3234	219	17	help	help	VERB
easat-3234	219	18	generalize	generalize	VERB
easat-3234	219	19	the	the	DET
easat-3234	219	20	findings	finding	NOUN
easat-3234	219	21	and	and	CCONJ
easat-3234	219	22	provide	provide	VERB
easat-3234	219	23	a	a	DET
easat-3234	219	24	broader	broad	ADJ
easat-3234	219	25	understanding	understanding	NOUN
easat-3234	219	26	of	of	ADP
easat-3234	219	27	customer	customer	NOUN
easat-3234	219	28	behavior	behavior	NOUN
easat-3234	219	29	in	in	ADP
easat-3234	219	30	different	different	ADJ
easat-3234	219	31	contexts	contexts	NOUN
easat-3234	219	32	.	.	PUNCT
easat-3234	220	1	9	9	X
easat-3234	220	2	.	.	X
easat-3234	220	3	conclusion	conclusion	NOUN
easat-3234	220	4	understanding	understanding	NOUN
easat-3234	220	5	and	and	CCONJ
easat-3234	220	6	enhancing	enhance	VERB
easat-3234	220	7	customer	customer	NOUN
easat-3234	220	8	interactions	interaction	NOUN
easat-3234	220	9	and	and	CCONJ
easat-3234	220	10	experiences	experience	NOUN
easat-3234	220	11	are	be	AUX
easat-3234	220	12	essential	essential	ADJ
easat-3234	220	13	for	for	ADP
easat-3234	220	14	retailers	retailer	NOUN
easat-3234	220	15	aiming	aim	VERB
easat-3234	220	16	to	to	PART
easat-3234	220	17	create	create	VERB
easat-3234	220	18	lasting	last	VERB
easat-3234	220	19	relationships	relationship	NOUN
easat-3234	220	20	and	and	CCONJ
easat-3234	220	21	competitive	competitive	ADJ
easat-3234	220	22	advantages	advantage	NOUN
easat-3234	220	23	in	in	ADP
easat-3234	220	24	the	the	DET
easat-3234	220	25	apparel	apparel	NOUN
easat-3234	220	26	industry	industry	NOUN
easat-3234	220	27	.	.	PUNCT
easat-3234	221	1	the	the	DET
easat-3234	221	2	study	study	NOUN
easat-3234	221	3	concludes	conclude	VERB
easat-3234	221	4	that	that	SCONJ
easat-3234	221	5	cx	cx	PROPN
easat-3234	221	6	is	be	AUX
easat-3234	221	7	a	a	DET
easat-3234	221	8	critical	critical	ADJ
easat-3234	221	9	determinant	determinant	NOUN
easat-3234	221	10	of	of	ADP
easat-3234	221	11	ce	ce	PROPN
easat-3234	221	12	and	and	CCONJ
easat-3234	221	13	loyalty	loyalty	NOUN
easat-3234	221	14	in	in	ADP
easat-3234	221	15	organized	organize	VERB
easat-3234	221	16	retail	retail	ADJ
easat-3234	221	17	apparel	apparel	NOUN
easat-3234	221	18	stores	store	NOUN
easat-3234	221	19	in	in	ADP
easat-3234	221	20	kerala	kerala	PROPN
easat-3234	221	21	.	.	PUNCT
easat-3234	222	1	the	the	DET
easat-3234	222	2	positive	positive	ADJ
easat-3234	222	3	relationship	relationship	NOUN
easat-3234	222	4	between	between	ADP
easat-3234	222	5	these	these	DET
easat-3234	222	6	variables	variable	NOUN
easat-3234	222	7	highlights	highlight	NOUN
easat-3234	222	8	the	the	DET
easat-3234	222	9	need	need	NOUN
easat-3234	222	10	for	for	SCONJ
easat-3234	222	11	retail	retail	ADJ
easat-3234	222	12	managers	manager	NOUN
easat-3234	222	13	to	to	PART
easat-3234	222	14	focus	focus	VERB
easat-3234	222	15	on	on	ADP
easat-3234	222	16	creating	create	VERB
easat-3234	222	17	memorable	memorable	ADJ
easat-3234	222	18	and	and	CCONJ
easat-3234	222	19	satisfying	satisfy	VERB
easat-3234	222	20	customer	customer	NOUN
easat-3234	222	21	experiences	experience	NOUN
easat-3234	222	22	.	.	PUNCT
easat-3234	223	1	by	by	ADP
easat-3234	223	2	doing	do	VERB
easat-3234	223	3	so	so	ADV
easat-3234	223	4	,	,	PUNCT
easat-3234	223	5	they	they	PRON
easat-3234	223	6	can	can	AUX
easat-3234	223	7	enhance	enhance	VERB
easat-3234	223	8	customer	customer	NOUN
easat-3234	223	9	engagement	engagement	NOUN
easat-3234	223	10	,	,	PUNCT
easat-3234	223	11	which	which	PRON
easat-3234	223	12	in	in	ADP
easat-3234	223	13	turn	turn	NOUN
easat-3234	223	14	drives	drive	VERB
easat-3234	223	15	loyalty	loyalty	NOUN
easat-3234	223	16	and	and	CCONJ
easat-3234	223	17	purchase	purchase	NOUN
easat-3234	223	18	intentions	intention	NOUN
easat-3234	223	19	.	.	PUNCT
easat-3234	224	1	the	the	DET
easat-3234	224	2	findings	finding	NOUN
easat-3234	224	3	also	also	ADV
easat-3234	224	4	emphasize	emphasize	VERB
easat-3234	224	5	the	the	DET
easat-3234	224	6	role	role	NOUN
easat-3234	224	7	of	of	ADP
easat-3234	224	8	demographic	demographic	ADJ
easat-3234	224	9	variables	variable	NOUN
easat-3234	224	10	in	in	ADP
easat-3234	224	11	shaping	shape	VERB
easat-3234	224	12	customer	customer	NOUN
easat-3234	224	13	experiences	experience	NOUN
easat-3234	224	14	,	,	PUNCT
easat-3234	224	15	suggesting	suggest	VERB
easat-3234	224	16	that	that	SCONJ
easat-3234	224	17	personalized	personalized	ADJ
easat-3234	224	18	strategies	strategy	NOUN
easat-3234	224	19	may	may	AUX
easat-3234	224	20	be	be	AUX
easat-3234	224	21	more	more	ADV
easat-3234	224	22	effective	effective	ADJ
easat-3234	224	23	.	.	PUNCT
easat-3234	225	1	future	future	ADJ
easat-3234	225	2	research	research	NOUN
easat-3234	225	3	should	should	AUX
easat-3234	225	4	further	far	ADV
easat-3234	225	5	explore	explore	VERB
easat-3234	225	6	these	these	DET
easat-3234	225	7	dynamics	dynamic	NOUN
easat-3234	225	8	in	in	ADP
easat-3234	225	9	different	different	ADJ
easat-3234	225	10	retail	retail	ADJ
easat-3234	225	11	contexts	context	NOUN
easat-3234	225	12	and	and	CCONJ
easat-3234	225	13	geographic	geographic	ADJ
easat-3234	225	14	locations	location	NOUN
easat-3234	225	15	.	.	PUNCT
easat-3234	226	1	copyright	copyright	NOUN
easat-3234	226	2	:	:	PUNCT
easat-3234	226	3	©	©	PROPN
easat-3234	226	4	2024	2024	NUM
easat-3234	226	5	by	by	ADP
easat-3234	226	6	the	the	DET
easat-3234	226	7	authors	author	NOUN
easat-3234	226	8	.	.	PUNCT
easat-3234	227	1	this	this	DET
easat-3234	227	2	article	article	NOUN
easat-3234	227	3	is	be	AUX
easat-3234	227	4	an	an	DET
easat-3234	227	5	open	open	ADJ
easat-3234	227	6	access	access	NOUN
easat-3234	227	7	article	article	NOUN
easat-3234	227	8	distributed	distribute	VERB
easat-3234	227	9	under	under	ADP
easat-3234	227	10	the	the	DET
easat-3234	227	11	terms	term	NOUN
easat-3234	227	12	and	and	CCONJ
easat-3234	227	13	conditions	condition	NOUN
easat-3234	227	14	of	of	ADP
easat-3234	227	15	the	the	DET
easat-3234	227	16	creative	creative	ADJ
easat-3234	227	17	commons	common	NOUN
easat-3234	227	18	attribution	attribution	NOUN
easat-3234	227	19	(	(	PUNCT
easat-3234	227	20	cc	cc	NOUN
easat-3234	227	21	by	by	ADP
easat-3234	227	22	)	)	PUNCT
easat-3234	227	23	license	license	NOUN
easat-3234	227	24	(	(	PUNCT
easat-3234	227	25	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
easat-3234	227	26	)	)	PUNCT
easat-3234	227	27	.	.	PUNCT
easat-3234	228	1	references	reference	NOUN
easat-3234	228	2	[	[	X
easat-3234	228	3	1	1	NUM
easat-3234	228	4	]	]	PUNCT
easat-3234	228	5	anaza	anaza	NOUN
easat-3234	228	6	,	,	PUNCT
easat-3234	228	7	n.	n.	PROPN
easat-3234	228	8	a.	a.	PROPN
easat-3234	228	9	,	,	PUNCT
easat-3234	228	10	&	&	CCONJ
easat-3234	228	11	zhao	zhao	PROPN
easat-3234	228	12	,	,	PUNCT
easat-3234	228	13	j.	j.	PROPN
easat-3234	228	14	(	(	PUNCT
easat-3234	228	15	2013	2013	NUM
easat-3234	228	16	)	)	PUNCT
easat-3234	228	17	.	.	PUNCT
easat-3234	229	1	encounter	encounter	NOUN
easat-3234	229	2	-	-	PUNCT
easat-3234	229	3	based	base	VERB
easat-3234	229	4	antecedents	antecedent	NOUN
easat-3234	229	5	of	of	ADP
easat-3234	229	6	e	e	NOUN
easat-3234	229	7	-	-	NOUN
easat-3234	229	8	customer	customer	ADJ
easat-3234	229	9	citizenship	citizenship	NOUN
easat-3234	229	10	behaviors	behavior	NOUN
easat-3234	229	11	.	.	PUNCT
easat-3234	230	1	journal	journal	PROPN
easat-3234	230	2	of	of	ADP
easat-3234	230	3	services	service	NOUN
easat-3234	230	4	marketing	marketing	NOUN
easat-3234	230	5	,	,	PUNCT
easat-3234	230	6	27(2	27(2	PRON
easat-3234	230	7	)	)	PUNCT
easat-3234	230	8	,	,	PUNCT
easat-3234	230	9	130–140	130–140	NUM
easat-3234	230	10	.	.	PUNCT
easat-3234	231	1	[	[	X
easat-3234	231	2	2	2	NUM
easat-3234	231	3	]	]	PUNCT
easat-3234	231	4	barnes	barne	NOUN
easat-3234	231	5	,	,	PUNCT
easat-3234	231	6	s.	s.	PROPN
easat-3234	231	7	j.	j.	PROPN
easat-3234	231	8	,	,	PUNCT
easat-3234	231	9	mattsson	mattsson	PROPN
easat-3234	231	10	,	,	PUNCT
easat-3234	231	11	j.	j.	PROPN
easat-3234	231	12	,	,	PUNCT
easat-3234	231	13	&	&	CCONJ
easat-3234	231	14	sørensen	sørensen	PROPN
easat-3234	231	15	,	,	PUNCT
easat-3234	231	16	f.	f.	PROPN
easat-3234	231	17	(	(	PUNCT
easat-3234	231	18	2014	2014	NUM
easat-3234	231	19	)	)	PUNCT
easat-3234	231	20	.	.	PUNCT
easat-3234	232	1	destination	destination	NOUN
easat-3234	232	2	brand	brand	NOUN
easat-3234	232	3	experience	experience	NOUN
easat-3234	232	4	and	and	CCONJ
easat-3234	232	5	visitor	visitor	NOUN
easat-3234	232	6	behavior	behavior	NOUN
easat-3234	232	7	:	:	PUNCT
easat-3234	232	8	testing	test	VERB
easat-3234	232	9	a	a	DET
easat-3234	232	10	scale	scale	NOUN
easat-3234	232	11	in	in	ADP
easat-3234	232	12	the	the	DET
easat-3234	232	13	tourism	tourism	NOUN
easat-3234	232	14	context	context	NOUN
easat-3234	232	15	.	.	PUNCT
easat-3234	233	1	annals	annal	NOUN
easat-3234	233	2	of	of	ADP
easat-3234	233	3	tourism	tourism	NOUN
easat-3234	233	4	research	research	NOUN
easat-3234	233	5	,	,	PUNCT
easat-3234	233	6	48	48	NUM
easat-3234	233	7	,	,	PUNCT
easat-3234	233	8	121–139	121–139	NUM
easat-3234	233	9	.	.	PUNCT
easat-3234	234	1	[	[	X
easat-3234	234	2	3	3	NUM
easat-3234	234	3	]	]	X
easat-3234	234	4	beckers	beckers	PROPN
easat-3234	234	5	,	,	PUNCT
easat-3234	234	6	s.	s.	PROPN
easat-3234	234	7	f.	f.	PROPN
easat-3234	234	8	m.	m.	PROPN
easat-3234	234	9	,	,	PUNCT
easat-3234	234	10	van	van	PROPN
easat-3234	234	11	doorn	doorn	PROPN
easat-3234	234	12	,	,	PUNCT
easat-3234	234	13	j.	j.	PROPN
easat-3234	234	14	,	,	PUNCT
easat-3234	234	15	&	&	CCONJ
easat-3234	234	16	verhoef	verhoef	PROPN
easat-3234	234	17	,	,	PUNCT
easat-3234	234	18	p.	p.	PROPN
easat-3234	234	19	c.	c.	PROPN
easat-3234	234	20	(	(	PUNCT
easat-3234	234	21	2018	2018	NUM
easat-3234	234	22	)	)	PUNCT
easat-3234	234	23	.	.	PUNCT
easat-3234	235	1	good	good	ADJ
easat-3234	235	2	,	,	PUNCT
easat-3234	235	3	better	well	ADV
easat-3234	235	4	,	,	PUNCT
easat-3234	235	5	engaged	engage	VERB
easat-3234	235	6	?	?	PUNCT
easat-3234	236	1	the	the	DET
easat-3234	236	2	effect	effect	NOUN
easat-3234	236	3	of	of	ADP
easat-3234	236	4	company	company	NOUN
easat-3234	236	5	-	-	PUNCT
easat-3234	236	6	initiated	initiate	VERB
easat-3234	236	7	customer	customer	NOUN
easat-3234	236	8	engagement	engagement	NOUN
easat-3234	236	9	behavior	behavior	NOUN
easat-3234	236	10	on	on	ADP
easat-3234	236	11	shareholder	shareholder	NOUN
easat-3234	236	12	value	value	NOUN
easat-3234	236	13	.	.	PUNCT
easat-3234	237	1	journal	journal	NOUN
easat-3234	237	2	of	of	ADP
easat-3234	237	3	the	the	DET
easat-3234	237	4	academy	academy	NOUN
easat-3234	237	5	of	of	ADP
easat-3234	237	6	marketing	marketing	NOUN
easat-3234	237	7	science	science	NOUN
easat-3234	237	8	,	,	PUNCT
easat-3234	237	9	46(3	46(3	NOUN
easat-3234	237	10	)	)	PUNCT
easat-3234	237	11	,	,	PUNCT
easat-3234	237	12	366–383	366–383	NUM
easat-3234	237	13	.	.	PUNCT
easat-3234	238	1	[	[	X
easat-3234	238	2	4	4	NUM
easat-3234	238	3	]	]	PUNCT
easat-3234	238	4	bèzes	bèzes	PROPN
easat-3234	238	5	,	,	PUNCT
easat-3234	238	6	c.	c.	NOUN
easat-3234	238	7	(	(	PUNCT
easat-3234	238	8	2019	2019	NUM
easat-3234	238	9	)	)	PUNCT
easat-3234	238	10	.	.	PUNCT
easat-3234	239	1	what	what	PRON
easat-3234	239	2	kind	kind	NOUN
easat-3234	239	3	of	of	ADP
easat-3234	239	4	in	in	ADP
easat-3234	239	5	-	-	PUNCT
easat-3234	239	6	store	store	NOUN
easat-3234	239	7	smart	smart	ADJ
easat-3234	239	8	retailing	retailing	NOUN
easat-3234	239	9	for	for	ADP
easat-3234	239	10	an	an	DET
easat-3234	239	11	omnichannel	omnichannel	NOUN
easat-3234	239	12	real	real	ADJ
easat-3234	239	13	-	-	PUNCT
easat-3234	239	14	life	life	NOUN
easat-3234	239	15	experience	experience	NOUN
easat-3234	239	16	?	?	PUNCT
easat-3234	239	17	.	.	PUNCT
easat-3234	240	1	recherche	recherche	PROPN
easat-3234	240	2	et	et	PROPN
easat-3234	240	3	applications	application	NOUN
easat-3234	240	4	en	en	ADP
easat-3234	240	5	marketing	marketing	NOUN
easat-3234	240	6	(	(	PUNCT
easat-3234	240	7	english	english	PROPN
easat-3234	240	8	edition	edition	PROPN
easat-3234	240	9	)	)	PUNCT
easat-3234	240	10	,	,	PUNCT
easat-3234	240	11	34(1	34(1	NUM
easat-3234	240	12	)	)	PUNCT
easat-3234	240	13	,	,	PUNCT
easat-3234	240	14	91	91	NUM
easat-3234	240	15	-	-	SYM
easat-3234	240	16	112	112	NUM
easat-3234	240	17	.	.	PUNCT
easat-3234	241	1	[	[	X
easat-3234	241	2	5	5	NUM
easat-3234	241	3	]	]	X
easat-3234	241	4	bolton	bolton	PROPN
easat-3234	241	5	,	,	PUNCT
easat-3234	241	6	r.	r.	PROPN
easat-3234	241	7	n.	n.	PROPN
easat-3234	241	8	(	(	PUNCT
easat-3234	241	9	2016	2016	NUM
easat-3234	241	10	)	)	PUNCT
easat-3234	241	11	.	.	PUNCT
easat-3234	242	1	service	service	NOUN
easat-3234	242	2	excellence	excellence	PROPN
easat-3234	242	3	:	:	PUNCT
easat-3234	242	4	creating	create	VERB
easat-3234	242	5	customer	customer	NOUN
easat-3234	242	6	experiences	experience	NOUN
easat-3234	242	7	that	that	PRON
easat-3234	242	8	build	build	VERB
easat-3234	242	9	relationships	relationship	NOUN
easat-3234	242	10	.	.	PUNCT
easat-3234	243	1	business	business	NOUN
easat-3234	243	2	expert	expert	NOUN
easat-3234	243	3	press	press	NOUN
easat-3234	243	4	.	.	PUNCT
easat-3234	244	1	[	[	X
easat-3234	244	2	6	6	NUM
easat-3234	244	3	]	]	X
easat-3234	244	4	bolton	bolton	PROPN
easat-3234	244	5	,	,	PUNCT
easat-3234	244	6	r.	r.	PROPN
easat-3234	244	7	n.	n.	PROPN
easat-3234	244	8	,	,	PUNCT
easat-3234	244	9	mccoll	mccoll	PROPN
easat-3234	244	10	-	-	PUNCT
easat-3234	244	11	kennedy	kennedy	PROPN
easat-3234	244	12	,	,	PUNCT
easat-3234	244	13	j.	j.	PROPN
easat-3234	244	14	r.	r.	PROPN
easat-3234	244	15	,	,	PUNCT
easat-3234	244	16	cheung	cheung	PROPN
easat-3234	244	17	,	,	PUNCT
easat-3234	244	18	l.	l.	PROPN
easat-3234	244	19	,	,	PUNCT
easat-3234	244	20	gallan	gallan	NOUN
easat-3234	244	21	,	,	PUNCT
easat-3234	244	22	a.	a.	NOUN
easat-3234	244	23	,	,	PUNCT
easat-3234	244	24	orsingher	orsingher	PROPN
easat-3234	244	25	,	,	PUNCT
easat-3234	244	26	c.	c.	PROPN
easat-3234	244	27	,	,	PUNCT
easat-3234	244	28	witell	witell	INTJ
easat-3234	244	29	,	,	PUNCT
easat-3234	244	30	l.	l.	PROPN
easat-3234	244	31	,	,	PUNCT
easat-3234	244	32	&	&	CCONJ
easat-3234	244	33	zaki	zaki	PROPN
easat-3234	244	34	,	,	PUNCT
easat-3234	244	35	m.	m.	NOUN
easat-3234	244	36	(	(	PUNCT
easat-3234	244	37	2018	2018	NUM
easat-3234	244	38	)	)	PUNCT
easat-3234	244	39	.	.	PUNCT
easat-3234	245	1	customer	customer	NOUN
easat-3234	245	2	experience	experience	NOUN
easat-3234	245	3	challenges	challenge	NOUN
easat-3234	245	4	:	:	PUNCT
easat-3234	245	5	bringing	bring	VERB
easat-3234	245	6	together	together	ADV
easat-3234	245	7	digital	digital	ADJ
easat-3234	245	8	,	,	PUNCT
easat-3234	245	9	physical	physical	ADJ
easat-3234	245	10	and	and	CCONJ
easat-3234	245	11	social	social	ADJ
easat-3234	245	12	realms	realm	NOUN
easat-3234	245	13	.	.	PUNCT
easat-3234	246	1	journal	journal	NOUN
easat-3234	246	2	of	of	ADP
easat-3234	246	3	service	service	NOUN
easat-3234	246	4	management	management	NOUN
easat-3234	246	5	,	,	PUNCT
easat-3234	246	6	29(5	29(5	NUM
easat-3234	246	7	)	)	PUNCT
easat-3234	246	8	,	,	PUNCT
easat-3234	246	9	776808	776808	NUM
easat-3234	246	10	.	.	PUNCT
easat-3234	247	1	[	[	X
easat-3234	247	2	7	7	NUM
easat-3234	247	3	]	]	X
easat-3234	247	4	chang	chang	PROPN
easat-3234	247	5	,	,	PUNCT
easat-3234	247	6	c.	c.	PROPN
easat-3234	247	7	w.	w.	PROPN
easat-3234	247	8	,	,	PUNCT
easat-3234	247	9	huang	huang	PROPN
easat-3234	247	10	,	,	PUNCT
easat-3234	247	11	h.	h.	PROPN
easat-3234	247	12	c.	c.	PROPN
easat-3234	247	13	,	,	PUNCT
easat-3234	247	14	wang	wang	PROPN
easat-3234	247	15	,	,	PUNCT
easat-3234	247	16	s.	s.	PROPN
easat-3234	247	17	j.	j.	PROPN
easat-3234	247	18	,	,	PUNCT
easat-3234	247	19	&	&	CCONJ
easat-3234	247	20	lee	lee	PROPN
easat-3234	247	21	,	,	PUNCT
easat-3234	247	22	h.	h.	PROPN
easat-3234	247	23	(	(	PUNCT
easat-3234	247	24	2021	2021	NUM
easat-3234	247	25	)	)	PUNCT
easat-3234	247	26	.	.	PUNCT
easat-3234	248	1	relational	relational	ADJ
easat-3234	248	2	bonds	bond	NOUN
easat-3234	248	3	,	,	PUNCT
easat-3234	248	4	customer	customer	NOUN
easat-3234	248	5	engagement	engagement	NOUN
easat-3234	248	6	,	,	PUNCT
easat-3234	248	7	and	and	CCONJ
easat-3234	248	8	service	service	NOUN
easat-3234	248	9	quality	quality	NOUN
easat-3234	248	10	.	.	PUNCT
easat-3234	249	1	the	the	DET
easat-3234	249	2	service	service	NOUN
easat-3234	249	3	industries	industry	NOUN
easat-3234	249	4	journal	journal	NOUN
easat-3234	249	5	,	,	PUNCT
easat-3234	249	6	41(5	41(5	NUM
easat-3234	249	7	-	-	SYM
easat-3234	249	8	6	6	NUM
easat-3234	249	9	)	)	PUNCT
easat-3234	249	10	,	,	PUNCT
easat-3234	249	11	330	330	NUM
easat-3234	249	12	-	-	SYM
easat-3234	249	13	354	354	NUM
easat-3234	249	14	.	.	PUNCT
easat-3234	250	1	[	[	X
easat-3234	250	2	8	8	NUM
easat-3234	250	3	]	]	X
easat-3234	250	4	chathoth	chathoth	NOUN
easat-3234	250	5	,	,	PUNCT
easat-3234	250	6	p.	p.	PROPN
easat-3234	250	7	k.	k.	PROPN
easat-3234	250	8	,	,	PUNCT
easat-3234	250	9	ungson	ungson	PROPN
easat-3234	250	10	,	,	PUNCT
easat-3234	250	11	g.	g.	PROPN
easat-3234	250	12	r.	r.	PROPN
easat-3234	250	13	,	,	PUNCT
easat-3234	250	14	harrington	harrington	PROPN
easat-3234	250	15	,	,	PUNCT
easat-3234	250	16	r.	r.	PROPN
easat-3234	250	17	j.	j.	PROPN
easat-3234	250	18	,	,	PUNCT
easat-3234	250	19	&	&	CCONJ
easat-3234	250	20	chan	chan	PROPN
easat-3234	250	21	,	,	PUNCT
easat-3234	250	22	e.	e.	PROPN
easat-3234	250	23	s.	s.	PROPN
easat-3234	250	24	(	(	PUNCT
easat-3234	250	25	2016	2016	NUM
easat-3234	250	26	)	)	PUNCT
easat-3234	250	27	.	.	PUNCT
easat-3234	251	1	co	co	NOUN
easat-3234	251	2	-	-	NOUN
easat-3234	251	3	creation	creation	NOUN
easat-3234	251	4	and	and	CCONJ
easat-3234	251	5	higher	high	ADJ
easat-3234	251	6	order	order	NOUN
easat-3234	251	7	customer	customer	NOUN
easat-3234	251	8	engagement	engagement	NOUN
easat-3234	251	9	in	in	ADP
easat-3234	251	10	hospitality	hospitality	NOUN
easat-3234	251	11	and	and	CCONJ
easat-3234	251	12	tourism	tourism	NOUN
easat-3234	251	13	services	service	NOUN
easat-3234	251	14	:	:	PUNCT
easat-3234	251	15	a	a	DET
easat-3234	251	16	critical	critical	ADJ
easat-3234	251	17	review	review	NOUN
easat-3234	251	18	.	.	PUNCT
easat-3234	252	1	international	international	ADJ
easat-3234	252	2	journal	journal	PROPN
easat-3234	252	3	of	of	ADP
easat-3234	252	4	contemporary	contemporary	PROPN
easat-3234	252	5	hospitality	hospitality	PROPN
easat-3234	252	6	management	management	NOUN
easat-3234	252	7	,	,	PUNCT
easat-3234	252	8	28(2	28(2	NUM
easat-3234	252	9	)	)	PUNCT
easat-3234	252	10	,	,	PUNCT
easat-3234	252	11	222	222	NUM
easat-3234	252	12	-	-	SYM
easat-3234	252	13	245	245	NUM
easat-3234	252	14	.	.	PUNCT
easat-3234	253	1	[	[	X
easat-3234	253	2	9	9	NUM
easat-3234	253	3	]	]	SYM
easat-3234	253	4	chen	chen	PROPN
easat-3234	253	5	,	,	PUNCT
easat-3234	253	6	c.	c.	PROPN
easat-3234	253	7	c.	c.	PROPN
easat-3234	253	8	v.	v.	PROPN
easat-3234	253	9	,	,	PUNCT
easat-3234	253	10	&	&	CCONJ
easat-3234	253	11	chen	chen	PROPN
easat-3234	253	12	,	,	PUNCT
easat-3234	253	13	c.	c.	PROPN
easat-3234	253	14	j.	j.	PROPN
easat-3234	253	15	(	(	PUNCT
easat-3234	253	16	2017	2017	NUM
easat-3234	253	17	)	)	PUNCT
easat-3234	253	18	.	.	PUNCT
easat-3234	254	1	the	the	DET
easat-3234	254	2	role	role	NOUN
easat-3234	254	3	of	of	ADP
easat-3234	254	4	customer	customer	NOUN
easat-3234	254	5	participation	participation	NOUN
easat-3234	254	6	for	for	ADP
easat-3234	254	7	enhancing	enhance	VERB
easat-3234	254	8	repurchase	repurchase	NOUN
easat-3234	254	9	intention	intention	NOUN
easat-3234	254	10	.	.	PUNCT
easat-3234	255	1	management	management	NOUN
easat-3234	255	2	decision	decision	NOUN
easat-3234	255	3	,	,	PUNCT
easat-3234	255	4	55(3	55(3	NUM
easat-3234	255	5	)	)	PUNCT
easat-3234	255	6	,	,	PUNCT
easat-3234	255	7	547	547	NUM
easat-3234	255	8	-	-	SYM
easat-3234	255	9	562	562	NUM
easat-3234	255	10	.	.	PUNCT
easat-3234	256	1	[	[	X
easat-3234	256	2	10	10	NUM
easat-3234	256	3	]	]	X
easat-3234	256	4	colombi	colombi	PROPN
easat-3234	256	5	,	,	PUNCT
easat-3234	256	6	c.	c.	PROPN
easat-3234	256	7	,	,	PUNCT
easat-3234	256	8	kim	kim	PROPN
easat-3234	256	9	,	,	PUNCT
easat-3234	256	10	p.	p.	PROPN
easat-3234	256	11	,	,	PUNCT
easat-3234	256	12	&	&	CCONJ
easat-3234	256	13	wyatt	wyatt	PROPN
easat-3234	256	14	,	,	PUNCT
easat-3234	256	15	n.	n.	PROPN
easat-3234	256	16	(	(	PUNCT
easat-3234	256	17	2018	2018	NUM
easat-3234	256	18	)	)	PUNCT
easat-3234	256	19	.	.	PUNCT
easat-3234	257	1	fashion	fashion	NOUN
easat-3234	257	2	retailing	retailing	NOUN
easat-3234	257	3	“	"	PUNCT
easat-3234	257	4	tech	tech	NOUN
easat-3234	257	5	-	-	PUNCT
easat-3234	257	6	gagement	gagement	NOUN
easat-3234	257	7	”	"	PUNCT
easat-3234	257	8	:	:	PUNCT
easat-3234	257	9	engagement	engagement	NOUN
easat-3234	257	10	fueled	fuel	VERB
easat-3234	257	11	by	by	ADP
easat-3234	257	12	new	new	ADJ
easat-3234	257	13	technology	technology	NOUN
easat-3234	257	14	.	.	PUNCT
easat-3234	258	1	research	research	NOUN
easat-3234	258	2	journal	journal	PROPN
easat-3234	258	3	of	of	ADP
easat-3234	258	4	textile	textile	NOUN
easat-3234	258	5	and	and	CCONJ
easat-3234	258	6	apparel	apparel	NOUN
easat-3234	258	7	,	,	PUNCT
easat-3234	258	8	22(4	22(4	NUM
easat-3234	258	9	)	)	PUNCT
easat-3234	258	10	,	,	PUNCT
easat-3234	258	11	390	390	NUM
easat-3234	258	12	-	-	SYM
easat-3234	258	13	406	406	NUM
easat-3234	258	14	.	.	PUNCT
easat-3234	259	1	[	[	X
easat-3234	259	2	11	11	NUM
easat-3234	259	3	]	]	PUNCT
easat-3234	259	4	foroudi	foroudi	NOUN
easat-3234	259	5	,	,	PUNCT
easat-3234	259	6	p.	p.	NOUN
easat-3234	259	7	,	,	PUNCT
easat-3234	259	8	gupta	gupta	PROPN
easat-3234	259	9	,	,	PUNCT
easat-3234	259	10	s.	s.	PROPN
easat-3234	259	11	,	,	PUNCT
easat-3234	259	12	sivarajah	sivarajah	PROPN
easat-3234	259	13	,	,	PUNCT
easat-3234	259	14	u.	u.	PROPN
easat-3234	259	15	,	,	PUNCT
easat-3234	259	16	&	&	CCONJ
easat-3234	259	17	broderick	broderick	PROPN
easat-3234	259	18	,	,	PUNCT
easat-3234	259	19	a.	a.	NOUN
easat-3234	259	20	(	(	PUNCT
easat-3234	259	21	2018	2018	NUM
easat-3234	259	22	)	)	PUNCT
easat-3234	259	23	.	.	PUNCT
easat-3234	260	1	investigating	investigate	VERB
easat-3234	260	2	the	the	DET
easat-3234	260	3	effects	effect	NOUN
easat-3234	260	4	of	of	ADP
easat-3234	260	5	smart	smart	ADJ
easat-3234	260	6	technology	technology	NOUN
easat-3234	260	7	on	on	ADP
easat-3234	260	8	customer	customer	NOUN
easat-3234	260	9	dynamics	dynamic	NOUN
easat-3234	260	10	and	and	CCONJ
easat-3234	260	11	customer	customer	NOUN
easat-3234	260	12	experience	experience	NOUN
easat-3234	260	13	.	.	PUNCT
easat-3234	261	1	computers	computer	NOUN
easat-3234	261	2	in	in	ADP
easat-3234	261	3	human	human	ADJ
easat-3234	261	4	behavior	behavior	NOUN
easat-3234	261	5	,	,	PUNCT
easat-3234	261	6	80	80	NUM
easat-3234	261	7	,	,	PUNCT
easat-3234	261	8	271	271	NUM
easat-3234	261	9	-	-	SYM
easat-3234	261	10	282	282	NUM
easat-3234	261	11	.	.	PUNCT
easat-3234	262	1	[	[	X
easat-3234	262	2	12	12	NUM
easat-3234	262	3	]	]	X
easat-3234	262	4	godey	godey	PROPN
easat-3234	262	5	,	,	PUNCT
easat-3234	262	6	b.	b.	PROPN
easat-3234	262	7	,	,	PUNCT
easat-3234	262	8	manthiou	manthiou	NOUN
easat-3234	262	9	,	,	PUNCT
easat-3234	262	10	a.	a.	NOUN
easat-3234	262	11	,	,	PUNCT
easat-3234	262	12	pederzoli	pederzoli	PROPN
easat-3234	262	13	,	,	PUNCT
easat-3234	262	14	d.	d.	PROPN
easat-3234	262	15	,	,	PUNCT
easat-3234	262	16	rokka	rokka	VERB
easat-3234	262	17	,	,	PUNCT
easat-3234	262	18	j.	j.	PROPN
easat-3234	262	19	,	,	PUNCT
easat-3234	262	20	aiello	aiello	PROPN
easat-3234	262	21	,	,	PUNCT
easat-3234	262	22	g.	g.	PROPN
easat-3234	262	23	,	,	PUNCT
easat-3234	262	24	donvito	donvito	PROPN
easat-3234	262	25	,	,	PUNCT
easat-3234	262	26	r.	r.	PROPN
easat-3234	262	27	,	,	PUNCT
easat-3234	262	28	&	&	CCONJ
easat-3234	262	29	singh	singh	PROPN
easat-3234	262	30	,	,	PUNCT
easat-3234	262	31	r.	r.	PROPN
easat-3234	262	32	(	(	PUNCT
easat-3234	262	33	2016	2016	NUM
easat-3234	262	34	)	)	PUNCT
easat-3234	262	35	.	.	PUNCT
easat-3234	263	1	social	social	ADJ
easat-3234	263	2	media	medium	NOUN
easat-3234	263	3	marketing	marketing	NOUN
easat-3234	263	4	efforts	effort	NOUN
easat-3234	263	5	of	of	ADP
easat-3234	263	6	luxury	luxury	NOUN
easat-3234	263	7	brands	brand	NOUN
easat-3234	263	8	:	:	PUNCT
easat-3234	263	9	influence	influence	NOUN
easat-3234	263	10	on	on	ADP
easat-3234	263	11	brand	brand	NOUN
easat-3234	263	12	equity	equity	NOUN
easat-3234	263	13	and	and	CCONJ
easat-3234	263	14	consumer	consumer	NOUN
easat-3234	263	15	behavior	behavior	NOUN
easat-3234	263	16	.	.	PUNCT
easat-3234	264	1	journal	journal	PROPN
easat-3234	264	2	of	of	ADP
easat-3234	264	3	business	business	NOUN
easat-3234	264	4	research	research	NOUN
easat-3234	264	5	,	,	PUNCT
easat-3234	264	6	69(12	69(12	NOUN
easat-3234	264	7	)	)	PUNCT
easat-3234	264	8	,	,	PUNCT
easat-3234	264	9	5833	5833	NUM
easat-3234	264	10	–	–	PUNCT
easat-3234	264	11	5841	5841	NUM
easat-3234	264	12	.	.	PUNCT
easat-3234	265	1	[	[	X
easat-3234	265	2	13	13	NUM
easat-3234	265	3	]	]	X
easat-3234	265	4	grewal	grewal	PROPN
easat-3234	265	5	,	,	PUNCT
easat-3234	265	6	d.	d.	PROPN
easat-3234	265	7	,	,	PUNCT
easat-3234	265	8	noble	noble	ADJ
easat-3234	265	9	,	,	PUNCT
easat-3234	265	10	s.	s.	PROPN
easat-3234	265	11	m.	m.	PROPN
easat-3234	265	12	,	,	PUNCT
easat-3234	265	13	roggeveen	roggeveen	PROPN
easat-3234	265	14	,	,	PUNCT
easat-3234	265	15	a.	a.	NOUN
easat-3234	265	16	l.	l.	PROPN
easat-3234	265	17	,	,	PUNCT
easat-3234	265	18	&	&	CCONJ
easat-3234	265	19	nordfalt	nordfalt	PROPN
easat-3234	265	20	,	,	PUNCT
easat-3234	265	21	j.	j.	PROPN
easat-3234	265	22	(	(	PUNCT
easat-3234	265	23	2020	2020	NUM
easat-3234	265	24	)	)	PUNCT
easat-3234	265	25	.	.	PUNCT
easat-3234	266	1	the	the	DET
easat-3234	266	2	future	future	NOUN
easat-3234	266	3	of	of	ADP
easat-3234	266	4	in	in	ADP
easat-3234	266	5	-	-	PUNCT
easat-3234	266	6	store	store	NOUN
easat-3234	266	7	technology	technology	NOUN
easat-3234	266	8	.	.	PUNCT
easat-3234	267	1	journal	journal	NOUN
easat-3234	267	2	of	of	ADP
easat-3234	267	3	the	the	DET
easat-3234	267	4	academy	academy	NOUN
easat-3234	267	5	of	of	ADP
easat-3234	267	6	marketing	marketing	NOUN
easat-3234	267	7	science	science	NOUN
easat-3234	267	8	,	,	PUNCT
easat-3234	267	9	48	48	NUM
easat-3234	267	10	,	,	PUNCT
easat-3234	267	11	96	96	NUM
easat-3234	267	12	-	-	SYM
easat-3234	267	13	113	113	NUM
easat-3234	267	14	.	.	PUNCT
easat-3234	268	1	[	[	X
easat-3234	268	2	14	14	NUM
easat-3234	268	3	]	]	PUNCT
easat-3234	268	4	gruner	gruner	PROPN
easat-3234	268	5	,	,	PUNCT
easat-3234	268	6	r.	r.	PROPN
easat-3234	268	7	,	,	PUNCT
easat-3234	268	8	homburg	homburg	PROPN
easat-3234	268	9	,	,	PUNCT
easat-3234	268	10	c.	c.	PROPN
easat-3234	268	11	,	,	PUNCT
easat-3234	268	12	&	&	CCONJ
easat-3234	268	13	lukas	lukas	PROPN
easat-3234	268	14	,	,	PUNCT
easat-3234	268	15	b.	b.	PROPN
easat-3234	268	16	(	(	PUNCT
easat-3234	268	17	2014	2014	NUM
easat-3234	268	18	)	)	PUNCT
easat-3234	268	19	.	.	PUNCT
easat-3234	269	1	firm	firm	NOUN
easat-3234	269	2	-	-	PUNCT
easat-3234	269	3	hosted	host	VERB
easat-3234	269	4	online	online	ADJ
easat-3234	269	5	brand	brand	NOUN
easat-3234	269	6	communities	community	NOUN
easat-3234	269	7	and	and	CCONJ
easat-3234	269	8	new	new	ADJ
easat-3234	269	9	product	product	NOUN
easat-3234	269	10	success	success	NOUN
easat-3234	269	11	.	.	PUNCT
easat-3234	270	1	journal	journal	NOUN
easat-3234	270	2	of	of	ADP
easat-3234	270	3	the	the	DET
easat-3234	270	4	academy	academy	NOUN
easat-3234	270	5	of	of	ADP
easat-3234	270	6	marketing	marketing	NOUN
easat-3234	270	7	science	science	NOUN
easat-3234	270	8	,	,	PUNCT
easat-3234	270	9	42(1	42(1	NOUN
easat-3234	270	10	)	)	PUNCT
easat-3234	270	11	,	,	PUNCT
easat-3234	270	12	29–48	29–48	NUM
easat-3234	270	13	.	.	PUNCT
easat-3234	271	1	[	[	X
easat-3234	271	2	15	15	NUM
easat-3234	271	3	]	]	X
easat-3234	271	4	harmeling	harmeling	NOUN
easat-3234	271	5	,	,	PUNCT
easat-3234	271	6	c.	c.	PROPN
easat-3234	271	7	m.	m.	PROPN
easat-3234	271	8	,	,	PUNCT
easat-3234	271	9	moffett	moffett	PROPN
easat-3234	271	10	,	,	PUNCT
easat-3234	271	11	j.	j.	PROPN
easat-3234	271	12	w.	w.	PROPN
easat-3234	271	13	,	,	PUNCT
easat-3234	271	14	arnold	arnold	PROPN
easat-3234	271	15	,	,	PUNCT
easat-3234	271	16	m.	m.	NOUN
easat-3234	271	17	j.	j.	PROPN
easat-3234	271	18	,	,	PUNCT
easat-3234	271	19	&	&	CCONJ
easat-3234	271	20	carlson	carlson	PROPN
easat-3234	271	21	,	,	PUNCT
easat-3234	271	22	b.	b.	PROPN
easat-3234	271	23	d.	d.	PROPN
easat-3234	271	24	(	(	PUNCT
easat-3234	271	25	2017	2017	NUM
easat-3234	271	26	)	)	PUNCT
easat-3234	271	27	.	.	PUNCT
easat-3234	272	1	toward	toward	ADP
easat-3234	272	2	a	a	DET
easat-3234	272	3	theory	theory	NOUN
easat-3234	272	4	of	of	ADP
easat-3234	272	5	customer	customer	NOUN
easat-3234	272	6	engagement	engagement	NOUN
easat-3234	272	7	marketing	marketing	NOUN
easat-3234	272	8	.	.	PUNCT
easat-3234	273	1	journal	journal	NOUN
easat-3234	273	2	of	of	ADP
easat-3234	273	3	the	the	DET
easat-3234	273	4	academy	academy	NOUN
easat-3234	273	5	of	of	ADP
easat-3234	273	6	marketing	marketing	NOUN
easat-3234	273	7	science	science	NOUN
easat-3234	273	8	,	,	PUNCT
easat-3234	273	9	45(3	45(3	NUM
easat-3234	273	10	)	)	PUNCT
easat-3234	273	11	,	,	PUNCT
easat-3234	273	12	312–335	312–335	NUM
easat-3234	273	13	.	.	PUNCT
easat-3234	274	1	[	[	X
easat-3234	274	2	16	16	NUM
easat-3234	274	3	]	]	PUNCT
easat-3234	274	4	hollebeek	hollebeek	NOUN
easat-3234	274	5	,	,	PUNCT
easat-3234	274	6	l.	l.	PROPN
easat-3234	274	7	d.	d.	PROPN
easat-3234	274	8	(	(	PUNCT
easat-3234	274	9	2019	2019	NUM
easat-3234	274	10	)	)	PUNCT
easat-3234	274	11	.	.	PUNCT
easat-3234	275	1	developing	develop	VERB
easat-3234	275	2	business	business	NOUN
easat-3234	275	3	customer	customer	NOUN
easat-3234	275	4	engagement	engagement	NOUN
easat-3234	275	5	through	through	ADP
easat-3234	275	6	social	social	ADJ
easat-3234	275	7	media	medium	NOUN
easat-3234	275	8	engagement	engagement	NOUN
easat-3234	275	9	-	-	PUNCT
easat-3234	275	10	platforms	platform	NOUN
easat-3234	275	11	:	:	PUNCT
easat-3234	275	12	an	an	DET
easat-3234	275	13	integrative	integrative	ADJ
easat-3234	275	14	sd	sd	ADP
easat-3234	275	15	logic	logic	NOUN
easat-3234	275	16	/	/	SYM
easat-3234	275	17	rbv	rbv	ADV
easat-3234	275	18	-	-	PUNCT
easat-3234	275	19	informed	inform	VERB
easat-3234	275	20	model	model	NOUN
easat-3234	275	21	.	.	PUNCT
easat-3234	276	1	industrial	industrial	ADJ
easat-3234	276	2	marketing	marketing	NOUN
easat-3234	276	3	management	management	NOUN
easat-3234	276	4	,	,	PUNCT
easat-3234	276	5	81	81	NUM
easat-3234	276	6	,	,	PUNCT
easat-3234	276	7	89	89	NUM
easat-3234	276	8	-	-	SYM
easat-3234	276	9	98	98	NUM
easat-3234	276	10	.	.	PUNCT
easat-3234	277	1	[	[	X
easat-3234	277	2	17	17	NUM
easat-3234	277	3	]	]	X
easat-3234	277	4	homburg	homburg	PROPN
easat-3234	277	5	,	,	PUNCT
easat-3234	277	6	c.	c.	PROPN
easat-3234	277	7	,	,	PUNCT
easat-3234	277	8	jozić	jozić	PROPN
easat-3234	277	9	,	,	PUNCT
easat-3234	277	10	d.	d.	PROPN
easat-3234	277	11	,	,	PUNCT
easat-3234	277	12	&	&	CCONJ
easat-3234	277	13	kuehnl	kuehnl	PROPN
easat-3234	277	14	,	,	PUNCT
easat-3234	277	15	c.	c.	PROPN
easat-3234	277	16	(	(	PUNCT
easat-3234	277	17	2017	2017	NUM
easat-3234	277	18	)	)	PUNCT
easat-3234	277	19	.	.	PUNCT
easat-3234	278	1	customer	customer	NOUN
easat-3234	278	2	experience	experience	NOUN
easat-3234	278	3	management	management	NOUN
easat-3234	278	4	:	:	PUNCT
easat-3234	278	5	toward	toward	ADP
easat-3234	278	6	implementing	implement	VERB
easat-3234	278	7	an	an	DET
easat-3234	278	8	evolving	evolve	VERB
easat-3234	278	9	marketing	marketing	NOUN
easat-3234	278	10	concept	concept	NOUN
easat-3234	278	11	.	.	PUNCT
easat-3234	279	1	journal	journal	NOUN
easat-3234	279	2	of	of	ADP
easat-3234	279	3	the	the	DET
easat-3234	279	4	academy	academy	NOUN
easat-3234	279	5	of	of	ADP
easat-3234	279	6	marketing	marketing	NOUN
easat-3234	279	7	science	science	NOUN
easat-3234	279	8	,	,	PUNCT
easat-3234	279	9	45	45	NUM
easat-3234	279	10	,	,	PUNCT
easat-3234	279	11	377	377	NUM
easat-3234	279	12	-	-	SYM
easat-3234	279	13	401	401	NUM
easat-3234	279	14	.	.	PUNCT
easat-3234	280	1	[	[	X
easat-3234	280	2	18	18	NUM
easat-3234	280	3	]	]	X
easat-3234	280	4	huré	huré	PROPN
easat-3234	280	5	,	,	PUNCT
easat-3234	280	6	e.	e.	PROPN
easat-3234	280	7	,	,	PUNCT
easat-3234	280	8	picot	picot	PROPN
easat-3234	280	9	-	-	PUNCT
easat-3234	280	10	coupey	coupey	PROPN
easat-3234	280	11	,	,	PUNCT
easat-3234	280	12	k.	k.	PROPN
easat-3234	280	13	,	,	PUNCT
easat-3234	280	14	&	&	CCONJ
easat-3234	280	15	ackermann	ackermann	PROPN
easat-3234	280	16	,	,	PUNCT
easat-3234	280	17	c.	c.	PROPN
easat-3234	280	18	l.	l.	PROPN
easat-3234	280	19	(	(	PUNCT
easat-3234	280	20	2017	2017	NUM
easat-3234	280	21	)	)	PUNCT
easat-3234	280	22	.	.	PUNCT
easat-3234	281	1	understanding	understand	VERB
easat-3234	281	2	omni	omni	ADJ
easat-3234	281	3	-	-	PUNCT
easat-3234	281	4	channel	channel	NOUN
easat-3234	281	5	shopping	shopping	NOUN
easat-3234	281	6	value	value	NOUN
easat-3234	281	7	:	:	PUNCT
easat-3234	281	8	a	a	DET
easat-3234	281	9	mixed	mix	VERB
easat-3234	281	10	-	-	PUNCT
easat-3234	281	11	method	method	NOUN
easat-3234	281	12	study	study	NOUN
easat-3234	281	13	.	.	PUNCT
easat-3234	282	1	journal	journal	NOUN
easat-3234	282	2	of	of	ADP
easat-3234	282	3	retailing	retailing	NOUN
easat-3234	282	4	and	and	CCONJ
easat-3234	282	5	consumer	consumer	NOUN
easat-3234	282	6	services	service	NOUN
easat-3234	282	7	,	,	PUNCT
easat-3234	282	8	39	39	NUM
easat-3234	282	9	,	,	PUNCT
easat-3234	282	10	314	314	NUM
easat-3234	282	11	-	-	SYM
easat-3234	282	12	330	330	NUM
easat-3234	282	13	.	.	PUNCT
easat-3234	283	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
easat-3234	283	2	5630	5630	PROPN
easat-3234	283	3	edelweiss	edelweiss	PROPN
easat-3234	283	4	applied	apply	VERB
easat-3234	283	5	science	science	NOUN
easat-3234	283	6	and	and	CCONJ
easat-3234	283	7	technology	technology	NOUN
easat-3234	283	8	issn	issn	PROPN
easat-3234	283	9	:	:	PUNCT
easat-3234	283	10	2576	2576	NUM
easat-3234	283	11	-	-	SYM
easat-3234	283	12	8484	8484	NUM
easat-3234	283	13	vol	vol	NOUN
easat-3234	283	14	.	.	PROPN
easat-3234	283	15	8	8	NUM
easat-3234	283	16	,	,	PUNCT
easat-3234	283	17	no	no	INTJ
easat-3234	283	18	.	.	NOUN
easat-3234	284	1	6	6	NUM
easat-3234	284	2	:	:	SYM
easat-3234	284	3	5618	5618	NUM
easat-3234	284	4	-	-	SYM
easat-3234	284	5	5630	5630	NUM
easat-3234	284	6	,	,	PUNCT
easat-3234	284	7	2024	2024	NUM
easat-3234	284	8	doi	doi	NOUN
easat-3234	284	9	:	:	PUNCT
easat-3234	284	10	10.55214/25768484.v8i6.3234	10.55214/25768484.v8i6.3234	NUM
easat-3234	284	11	©	©	PROPN
easat-3234	284	12	2024	2024	NUM
easat-3234	284	13	by	by	ADP
easat-3234	284	14	the	the	DET
easat-3234	284	15	authors	author	NOUN
easat-3234	284	16	;	;	PUNCT
easat-3234	284	17	licensee	licensee	PROPN
easat-3234	284	18	learning	learning	NOUN
easat-3234	284	19	gate	gate	NOUN
easat-3234	284	20	[	[	X
easat-3234	284	21	19	19	NUM
easat-3234	284	22	]	]	PUNCT
easat-3234	284	23	itani	itani	NOUN
easat-3234	284	24	,	,	PUNCT
easat-3234	284	25	o.	o.	PROPN
easat-3234	284	26	s.	s.	PROPN
easat-3234	284	27	,	,	PUNCT
easat-3234	284	28	el	el	PROPN
easat-3234	284	29	haddad	haddad	PROPN
easat-3234	284	30	,	,	PUNCT
easat-3234	284	31	r.	r.	PROPN
easat-3234	284	32	,	,	PUNCT
easat-3234	284	33	&	&	CCONJ
easat-3234	284	34	kalra	kalra	PROPN
easat-3234	284	35	,	,	PUNCT
easat-3234	284	36	a.	a.	NOUN
easat-3234	284	37	(	(	PUNCT
easat-3234	284	38	2020	2020	NUM
easat-3234	284	39	)	)	PUNCT
easat-3234	284	40	.	.	PUNCT
easat-3234	285	1	exploring	explore	VERB
easat-3234	285	2	the	the	DET
easat-3234	285	3	role	role	NOUN
easat-3234	285	4	of	of	ADP
easat-3234	285	5	extrovert	extrovert	ADJ
easat-3234	285	6	-	-	PUNCT
easat-3234	285	7	introvert	introvert	ADJ
easat-3234	285	8	customers	customer	NOUN
easat-3234	285	9	’	’	PART
easat-3234	285	10	personality	personality	NOUN
easat-3234	285	11	prototype	prototype	NOUN
easat-3234	285	12	as	as	ADP
easat-3234	285	13	a	a	DET
easat-3234	285	14	driver	driver	NOUN
easat-3234	285	15	of	of	ADP
easat-3234	285	16	customer	customer	NOUN
easat-3234	285	17	engagement	engagement	NOUN
easat-3234	285	18	:	:	PUNCT
easat-3234	285	19	does	do	AUX
easat-3234	285	20	relationship	relationship	VERB
easat-3234	285	21	duration	duration	NOUN
easat-3234	285	22	matter	matter	NOUN
easat-3234	285	23	?	?	PUNCT
easat-3234	285	24	.	.	PUNCT
easat-3234	286	1	journal	journal	PROPN
easat-3234	286	2	of	of	ADP
easat-3234	286	3	retailing	retailing	NOUN
easat-3234	286	4	and	and	CCONJ
easat-3234	286	5	consumer	consumer	NOUN
easat-3234	286	6	services	service	NOUN
easat-3234	286	7	,	,	PUNCT
easat-3234	286	8	53	53	NUM
easat-3234	286	9	,	,	PUNCT
easat-3234	286	10	101980	101980	NUM
easat-3234	286	11	.	.	PUNCT
easat-3234	287	1	[	[	X
easat-3234	287	2	20	20	NUM
easat-3234	287	3	]	]	X
easat-3234	287	4	jaakkola	jaakkola	PROPN
easat-3234	287	5	,	,	PUNCT
easat-3234	287	6	e.	e.	PROPN
easat-3234	287	7	,	,	PUNCT
easat-3234	287	8	&	&	CCONJ
easat-3234	287	9	alexander	alexander	PROPN
easat-3234	287	10	,	,	PUNCT
easat-3234	287	11	m.	m.	NOUN
easat-3234	287	12	(	(	PUNCT
easat-3234	287	13	2014	2014	NUM
easat-3234	287	14	)	)	PUNCT
easat-3234	287	15	.	.	PUNCT
easat-3234	288	1	the	the	DET
easat-3234	288	2	role	role	NOUN
easat-3234	288	3	of	of	ADP
easat-3234	288	4	customer	customer	NOUN
easat-3234	288	5	engagement	engagement	NOUN
easat-3234	288	6	behavior	behavior	NOUN
easat-3234	288	7	in	in	ADP
easat-3234	288	8	value	value	NOUN
easat-3234	288	9	co	co	NOUN
easat-3234	288	10	-	-	NOUN
easat-3234	288	11	creation	creation	NOUN
easat-3234	288	12	:	:	PUNCT
easat-3234	288	13	a	a	DET
easat-3234	288	14	service	service	NOUN
easat-3234	288	15	system	system	NOUN
easat-3234	288	16	perspective	perspective	NOUN
easat-3234	288	17	.	.	PUNCT
easat-3234	289	1	journal	journal	NOUN
easat-3234	289	2	of	of	ADP
easat-3234	289	3	service	service	NOUN
easat-3234	289	4	research	research	NOUN
easat-3234	289	5	,	,	PUNCT
easat-3234	289	6	17(3	17(3	NUM
easat-3234	289	7	)	)	PUNCT
easat-3234	289	8	,	,	PUNCT
easat-3234	289	9	247–261	247–261	NUM
easat-3234	289	10	.	.	PUNCT
easat-3234	290	1	[	[	X
easat-3234	290	2	21	21	NUM
easat-3234	290	3	]	]	SYM
easat-3234	290	4	kaura	kaura	NOUN
easat-3234	290	5	,	,	PUNCT
easat-3234	290	6	v.	v.	ADV
easat-3234	290	7	,	,	PUNCT
easat-3234	290	8	durga	durga	NOUN
easat-3234	290	9	,	,	PUNCT
easat-3234	290	10	p.	p.	PROPN
easat-3234	290	11	c.	c.	PROPN
easat-3234	290	12	s.	s.	PROPN
easat-3234	290	13	,	,	PUNCT
easat-3234	290	14	&	&	CCONJ
easat-3234	290	15	sharma	sharma	PROPN
easat-3234	290	16	,	,	PUNCT
easat-3234	290	17	s.	s.	PROPN
easat-3234	290	18	(	(	PUNCT
easat-3234	290	19	2015	2015	NUM
easat-3234	290	20	)	)	PUNCT
easat-3234	290	21	.	.	PUNCT
easat-3234	291	1	service	service	NOUN
easat-3234	291	2	quality	quality	NOUN
easat-3234	291	3	,	,	PUNCT
easat-3234	291	4	service	service	NOUN
easat-3234	291	5	convenience	convenience	NOUN
easat-3234	291	6	,	,	PUNCT
easat-3234	291	7	price	price	NOUN
easat-3234	291	8	and	and	CCONJ
easat-3234	291	9	fairness	fairness	NOUN
easat-3234	291	10	,	,	PUNCT
easat-3234	291	11	customer	customer	NOUN
easat-3234	291	12	loyalty	loyalty	NOUN
easat-3234	291	13	,	,	PUNCT
easat-3234	291	14	and	and	CCONJ
easat-3234	291	15	the	the	DET
easat-3234	291	16	mediating	mediate	VERB
easat-3234	291	17	role	role	NOUN
easat-3234	291	18	of	of	ADP
easat-3234	291	19	customer	customer	NOUN
easat-3234	291	20	satisfaction	satisfaction	NOUN
easat-3234	291	21	.	.	PUNCT
easat-3234	292	1	international	international	ADJ
easat-3234	292	2	journal	journal	PROPN
easat-3234	292	3	of	of	ADP
easat-3234	292	4	bank	bank	PROPN
easat-3234	292	5	marketing	marketing	NOUN
easat-3234	292	6	,	,	PUNCT
easat-3234	292	7	33(4	33(4	NUM
easat-3234	292	8	)	)	PUNCT
easat-3234	292	9	,	,	PUNCT
easat-3234	292	10	404	404	NUM
easat-3234	292	11	-	-	SYM
easat-3234	292	12	422	422	NUM
easat-3234	292	13	.	.	PUNCT
easat-3234	293	1	[	[	X
easat-3234	293	2	22	22	NUM
easat-3234	293	3	]	]	X
easat-3234	293	4	kranzbühler	kranzbühler	NOUN
easat-3234	293	5	,	,	PUNCT
easat-3234	293	6	a.	a.	NOUN
easat-3234	293	7	m.	m.	NOUN
easat-3234	293	8	,	,	PUNCT
easat-3234	293	9	kleijnen	kleijnen	PROPN
easat-3234	293	10	,	,	PUNCT
easat-3234	293	11	m.	m.	PROPN
easat-3234	293	12	h.	h.	PROPN
easat-3234	293	13	,	,	PUNCT
easat-3234	293	14	morgan	morgan	PROPN
easat-3234	293	15	,	,	PUNCT
easat-3234	293	16	r.	r.	PROPN
easat-3234	293	17	e.	e.	PROPN
easat-3234	293	18	,	,	PUNCT
easat-3234	293	19	&	&	CCONJ
easat-3234	293	20	teerling	teerling	NOUN
easat-3234	293	21	,	,	PUNCT
easat-3234	293	22	m.	m.	NOUN
easat-3234	293	23	(	(	PUNCT
easat-3234	293	24	2018	2018	NUM
easat-3234	293	25	)	)	PUNCT
easat-3234	293	26	.	.	PUNCT
easat-3234	294	1	the	the	DET
easat-3234	294	2	multilevel	multilevel	ADJ
easat-3234	294	3	nature	nature	NOUN
easat-3234	294	4	of	of	ADP
easat-3234	294	5	customer	customer	NOUN
easat-3234	294	6	experience	experience	NOUN
easat-3234	294	7	research	research	NOUN
easat-3234	294	8	:	:	PUNCT
easat-3234	294	9	an	an	DET
easat-3234	294	10	integrative	integrative	ADJ
easat-3234	294	11	review	review	NOUN
easat-3234	294	12	and	and	CCONJ
easat-3234	294	13	research	research	NOUN
easat-3234	294	14	agenda	agenda	NOUN
easat-3234	294	15	.	.	PUNCT
easat-3234	295	1	international	international	ADJ
easat-3234	295	2	journal	journal	PROPN
easat-3234	295	3	of	of	ADP
easat-3234	295	4	management	management	NOUN
easat-3234	295	5	reviews	review	NOUN
easat-3234	295	6	,	,	PUNCT
easat-3234	295	7	20(2	20(2	NUM
easat-3234	295	8	)	)	PUNCT
easat-3234	295	9	,	,	PUNCT
easat-3234	295	10	433456	433456	NUM
easat-3234	295	11	.	.	PUNCT
easat-3234	296	1	[	[	X
easat-3234	296	2	23	23	NUM
easat-3234	296	3	]	]	X
easat-3234	296	4	lee	lee	PROPN
easat-3234	296	5	,	,	PUNCT
easat-3234	296	6	h.	h.	PROPN
easat-3234	296	7	,	,	PUNCT
easat-3234	296	8	&	&	CCONJ
easat-3234	296	9	leonas	leonas	PROPN
easat-3234	296	10	,	,	PUNCT
easat-3234	296	11	k.	k.	PROPN
easat-3234	296	12	(	(	PUNCT
easat-3234	296	13	2018	2018	NUM
easat-3234	296	14	)	)	PUNCT
easat-3234	296	15	.	.	PUNCT
easat-3234	297	1	consumer	consumer	NOUN
easat-3234	297	2	experiences	experience	NOUN
easat-3234	297	3	,	,	PUNCT
easat-3234	297	4	the	the	DET
easat-3234	297	5	key	key	NOUN
easat-3234	297	6	to	to	PART
easat-3234	297	7	survive	survive	VERB
easat-3234	297	8	in	in	ADP
easat-3234	297	9	an	an	DET
easat-3234	297	10	omni	omni	ADJ
easat-3234	297	11	-	-	PUNCT
easat-3234	297	12	channel	channel	NOUN
easat-3234	297	13	environment	environment	NOUN
easat-3234	297	14	:	:	PUNCT
easat-3234	297	15	use	use	NOUN
easat-3234	297	16	of	of	ADP
easat-3234	297	17	virtual	virtual	ADJ
easat-3234	297	18	technology	technology	NOUN
easat-3234	297	19	.	.	PUNCT
easat-3234	298	1	journal	journal	PROPN
easat-3234	298	2	of	of	ADP
easat-3234	298	3	textile	textile	NOUN
easat-3234	298	4	and	and	CCONJ
easat-3234	298	5	apparel	apparel	NOUN
easat-3234	298	6	,	,	PUNCT
easat-3234	298	7	technology	technology	NOUN
easat-3234	298	8	and	and	CCONJ
easat-3234	298	9	management	management	NOUN
easat-3234	298	10	,	,	PUNCT
easat-3234	298	11	10(3	10(3	NUM
easat-3234	298	12	)	)	PUNCT
easat-3234	298	13	.	.	PUNCT
easat-3234	299	1	[	[	X
easat-3234	299	2	24	24	NUM
easat-3234	299	3	]	]	X
easat-3234	299	4	lemon	lemon	NOUN
easat-3234	299	5	,	,	PUNCT
easat-3234	299	6	k.	k.	PROPN
easat-3234	299	7	n.	n.	PROPN
easat-3234	299	8	(	(	PUNCT
easat-3234	299	9	2016	2016	NUM
easat-3234	299	10	)	)	PUNCT
easat-3234	299	11	.	.	PUNCT
easat-3234	300	1	the	the	DET
easat-3234	300	2	art	art	NOUN
easat-3234	300	3	of	of	ADP
easat-3234	300	4	creating	create	VERB
easat-3234	300	5	attractive	attractive	ADJ
easat-3234	300	6	consumer	consumer	NOUN
easat-3234	300	7	experiences	experience	NOUN
easat-3234	300	8	at	at	ADP
easat-3234	300	9	the	the	DET
easat-3234	300	10	right	right	ADJ
easat-3234	300	11	time	time	NOUN
easat-3234	300	12	:	:	PUNCT
easat-3234	300	13	skills	skill	NOUN
easat-3234	300	14	marketers	marketer	NOUN
easat-3234	300	15	will	will	AUX
easat-3234	300	16	need	need	VERB
easat-3234	300	17	to	to	PART
easat-3234	300	18	survive	survive	VERB
easat-3234	300	19	and	and	CCONJ
easat-3234	300	20	thrive	thrive	VERB
easat-3234	300	21	.	.	PUNCT
easat-3234	301	1	nim	nim	PROPN
easat-3234	301	2	marketing	marketing	PROPN
easat-3234	301	3	intelligence	intelligence	PROPN
easat-3234	301	4	review	review	NOUN
easat-3234	301	5	,	,	PUNCT
easat-3234	301	6	8(2	8(2	NUM
easat-3234	301	7	)	)	PUNCT
easat-3234	301	8	,	,	PUNCT
easat-3234	301	9	44	44	NUM
easat-3234	301	10	-	-	SYM
easat-3234	301	11	49	49	NUM
easat-3234	301	12	.	.	PUNCT
easat-3234	302	1	[	[	X
easat-3234	302	2	25	25	NUM
easat-3234	302	3	]	]	X
easat-3234	302	4	lemon	lemon	NOUN
easat-3234	302	5	,	,	PUNCT
easat-3234	302	6	k.	k.	PROPN
easat-3234	302	7	n.	n.	PROPN
easat-3234	302	8	,	,	PUNCT
easat-3234	302	9	&	&	CCONJ
easat-3234	302	10	verhoef	verhoef	PROPN
easat-3234	302	11	,	,	PUNCT
easat-3234	302	12	p.	p.	PROPN
easat-3234	302	13	c.	c.	PROPN
easat-3234	302	14	(	(	PUNCT
easat-3234	302	15	2016	2016	NUM
easat-3234	302	16	)	)	PUNCT
easat-3234	302	17	.	.	PUNCT
easat-3234	303	1	understanding	understand	VERB
easat-3234	303	2	customer	customer	NOUN
easat-3234	303	3	experience	experience	NOUN
easat-3234	303	4	throughout	throughout	ADP
easat-3234	303	5	the	the	DET
easat-3234	303	6	customer	customer	NOUN
easat-3234	303	7	journey	journey	NOUN
easat-3234	303	8	.	.	PUNCT
easat-3234	304	1	journal	journal	PROPN
easat-3234	304	2	of	of	ADP
easat-3234	304	3	marketing	marketing	NOUN
easat-3234	304	4	,	,	PUNCT
easat-3234	304	5	80(6	80(6	NOUN
easat-3234	304	6	)	)	PUNCT
easat-3234	304	7	,	,	PUNCT
easat-3234	304	8	69	69	NUM
easat-3234	304	9	-	-	SYM
easat-3234	304	10	96	96	NUM
easat-3234	304	11	.	.	PUNCT
easat-3234	305	1	[	[	X
easat-3234	305	2	26	26	NUM
easat-3234	305	3	]	]	X
easat-3234	305	4	mohd	mohd	NOUN
easat-3234	305	5	-	-	PUNCT
easat-3234	305	6	ramly	ramly	NOUN
easat-3234	305	7	,	,	PUNCT
easat-3234	305	8	s.	s.	PROPN
easat-3234	305	9	,	,	PUNCT
easat-3234	305	10	&	&	CCONJ
easat-3234	305	11	omar	omar	PROPN
easat-3234	305	12	,	,	PUNCT
easat-3234	305	13	n.	n.	PROPN
easat-3234	305	14	a.	a.	PROPN
easat-3234	305	15	(	(	PUNCT
easat-3234	305	16	2017	2017	NUM
easat-3234	305	17	)	)	PUNCT
easat-3234	305	18	.	.	PUNCT
easat-3234	306	1	exploring	explore	VERB
easat-3234	306	2	the	the	DET
easat-3234	306	3	influence	influence	NOUN
easat-3234	306	4	of	of	ADP
easat-3234	306	5	store	store	NOUN
easat-3234	306	6	attributes	attribute	NOUN
easat-3234	306	7	on	on	ADP
easat-3234	306	8	customer	customer	NOUN
easat-3234	306	9	experience	experience	NOUN
easat-3234	306	10	and	and	CCONJ
easat-3234	306	11	customer	customer	NOUN
easat-3234	306	12	engagement	engagement	NOUN
easat-3234	306	13	.	.	PUNCT
easat-3234	307	1	international	international	ADJ
easat-3234	307	2	journal	journal	PROPN
easat-3234	307	3	of	of	ADP
easat-3234	307	4	retail	retail	PROPN
easat-3234	307	5	&	&	CCONJ
easat-3234	307	6	distribution	distribution	NOUN
easat-3234	307	7	management	management	NOUN
easat-3234	307	8	,	,	PUNCT
easat-3234	307	9	45(11	45(11	NOUN
easat-3234	307	10	)	)	PUNCT
easat-3234	307	11	,	,	PUNCT
easat-3234	307	12	1138	1138	NUM
easat-3234	307	13	-	-	SYM
easat-3234	307	14	1158	1158	NUM
easat-3234	307	15	.	.	PUNCT
easat-3234	308	1	[	[	X
easat-3234	308	2	27	27	NUM
easat-3234	308	3	]	]	SYM
easat-3234	308	4	molinillo	molinillo	PROPN
easat-3234	308	5	,	,	PUNCT
easat-3234	308	6	s.	s.	PROPN
easat-3234	308	7	,	,	PUNCT
easat-3234	308	8	navarro	navarro	PROPN
easat-3234	308	9	-	-	PUNCT
easat-3234	308	10	garcía	garcía	ADJ
easat-3234	308	11	,	,	PUNCT
easat-3234	308	12	a.	a.	NOUN
easat-3234	308	13	,	,	PUNCT
easat-3234	308	14	anaya	anaya	PROPN
easat-3234	308	15	-	-	PUNCT
easat-3234	308	16	sánchez	sánchez	PROPN
easat-3234	308	17	,	,	PUNCT
easat-3234	308	18	r.	r.	PROPN
easat-3234	308	19	,	,	PUNCT
easat-3234	308	20	&	&	CCONJ
easat-3234	308	21	japutra	japutra	PROPN
easat-3234	308	22	,	,	PUNCT
easat-3234	308	23	a.	a.	NOUN
easat-3234	308	24	(	(	PUNCT
easat-3234	308	25	2020	2020	NUM
easat-3234	308	26	)	)	PUNCT
easat-3234	308	27	.	.	PUNCT
easat-3234	309	1	the	the	DET
easat-3234	309	2	impact	impact	NOUN
easat-3234	309	3	of	of	ADP
easat-3234	309	4	affective	affective	NOUN
easat-3234	309	5	and	and	CCONJ
easat-3234	309	6	cognitive	cognitive	ADJ
easat-3234	309	7	app	app	NOUN
easat-3234	309	8	experiences	experience	NOUN
easat-3234	309	9	on	on	ADP
easat-3234	309	10	loyalty	loyalty	NOUN
easat-3234	309	11	towards	towards	ADP
easat-3234	309	12	retailers	retailer	NOUN
easat-3234	309	13	.	.	PUNCT
easat-3234	310	1	journal	journal	NOUN
easat-3234	310	2	of	of	ADP
easat-3234	310	3	retailing	retailing	NOUN
easat-3234	310	4	and	and	CCONJ
easat-3234	310	5	consumer	consumer	NOUN
easat-3234	310	6	services	service	NOUN
easat-3234	310	7	,	,	PUNCT
easat-3234	310	8	54	54	NUM
easat-3234	310	9	,	,	PUNCT
easat-3234	310	10	101948	101948	NUM
easat-3234	310	11	.	.	PUNCT
easat-3234	311	1	[	[	X
easat-3234	311	2	28	28	NUM
easat-3234	311	3	]	]	X
easat-3234	311	4	mosquera	mosquera	NOUN
easat-3234	311	5	,	,	PUNCT
easat-3234	311	6	a.	a.	NOUN
easat-3234	311	7	,	,	PUNCT
easat-3234	311	8	olarte	olarte	NOUN
easat-3234	311	9	-	-	PUNCT
easat-3234	311	10	pascual	pascual	NOUN
easat-3234	311	11	,	,	PUNCT
easat-3234	311	12	c.	c.	PROPN
easat-3234	311	13	,	,	PUNCT
easat-3234	311	14	juaneda	juaneda	PROPN
easat-3234	311	15	ayensa	ayensa	PROPN
easat-3234	311	16	,	,	PUNCT
easat-3234	311	17	e.	e.	PROPN
easat-3234	311	18	,	,	PUNCT
easat-3234	311	19	&	&	CCONJ
easat-3234	311	20	sierra	sierra	PROPN
easat-3234	311	21	murillo	murillo	PROPN
easat-3234	311	22	,	,	PUNCT
easat-3234	311	23	y.	y.	PROPN
easat-3234	311	24	(	(	PUNCT
easat-3234	311	25	2018	2018	NUM
easat-3234	311	26	)	)	PUNCT
easat-3234	311	27	.	.	PUNCT
easat-3234	312	1	the	the	DET
easat-3234	312	2	role	role	NOUN
easat-3234	312	3	of	of	ADP
easat-3234	312	4	technology	technology	NOUN
easat-3234	312	5	in	in	ADP
easat-3234	312	6	an	an	DET
easat-3234	312	7	omnichannel	omnichannel	NOUN
easat-3234	312	8	physical	physical	ADJ
easat-3234	312	9	store	store	NOUN
easat-3234	312	10	:	:	PUNCT
easat-3234	312	11	assessing	assess	VERB
easat-3234	312	12	the	the	DET
easat-3234	312	13	moderating	moderate	VERB
easat-3234	312	14	effect	effect	NOUN
easat-3234	312	15	of	of	ADP
easat-3234	312	16	gender	gender	NOUN
easat-3234	312	17	.	.	PUNCT
easat-3234	313	1	spanish	spanish	ADJ
easat-3234	313	2	journal	journal	NOUN
easat-3234	313	3	of	of	ADP
easat-3234	313	4	marketing	marketing	NOUN
easat-3234	313	5	-	-	PUNCT
easat-3234	313	6	esic	esic	ADJ
easat-3234	313	7	,	,	PUNCT
easat-3234	313	8	22(1	22(1	NUM
easat-3234	313	9	)	)	PUNCT
easat-3234	313	10	,	,	PUNCT
easat-3234	313	11	63	63	NUM
easat-3234	313	12	-	-	SYM
easat-3234	313	13	82	82	NUM
easat-3234	313	14	.	.	PUNCT
easat-3234	314	1	[	[	X
easat-3234	314	2	29	29	NUM
easat-3234	314	3	]	]	X
easat-3234	314	4	pantano	pantano	PROPN
easat-3234	314	5	,	,	PUNCT
easat-3234	314	6	e.	e.	PROPN
easat-3234	314	7	(	(	PUNCT
easat-3234	314	8	2016	2016	NUM
easat-3234	314	9	)	)	PUNCT
easat-3234	314	10	.	.	PUNCT
easat-3234	315	1	engaging	engage	VERB
easat-3234	315	2	consumer	consumer	NOUN
easat-3234	315	3	through	through	ADP
easat-3234	315	4	the	the	DET
easat-3234	315	5	storefront	storefront	NOUN
easat-3234	315	6	:	:	PUNCT
easat-3234	315	7	evidences	evidence	NOUN
easat-3234	315	8	from	from	ADP
easat-3234	315	9	integrating	integrate	VERB
easat-3234	315	10	interactive	interactive	ADJ
easat-3234	315	11	technologies	technology	NOUN
easat-3234	315	12	.	.	PUNCT
easat-3234	316	1	journal	journal	NOUN
easat-3234	316	2	of	of	ADP
easat-3234	316	3	retailing	retailing	NOUN
easat-3234	316	4	and	and	CCONJ
easat-3234	316	5	consumer	consumer	NOUN
easat-3234	316	6	services	service	NOUN
easat-3234	316	7	,	,	PUNCT
easat-3234	316	8	28	28	NUM
easat-3234	316	9	,	,	PUNCT
easat-3234	316	10	149	149	NUM
easat-3234	316	11	-	-	SYM
easat-3234	316	12	154	154	NUM
easat-3234	316	13	.	.	PUNCT
easat-3234	317	1	[	[	X
easat-3234	317	2	30	30	NUM
easat-3234	317	3	]	]	X
easat-3234	317	4	poncin	poncin	PROPN
easat-3234	317	5	,	,	PUNCT
easat-3234	317	6	i.	i.	PROPN
easat-3234	317	7	,	,	PUNCT
easat-3234	317	8	ben	ben	PROPN
easat-3234	317	9	mimoun	mimoun	PROPN
easat-3234	317	10	,	,	PUNCT
easat-3234	317	11	m.s	m.s	PROPN
easat-3234	317	12	.	.	PROPN
easat-3234	317	13	(	(	PUNCT
easat-3234	317	14	2014	2014	NUM
easat-3234	317	15	)	)	PUNCT
easat-3234	317	16	.	.	PUNCT
easat-3234	318	1	the	the	DET
easat-3234	318	2	impact	impact	NOUN
easat-3234	318	3	of	of	ADP
easat-3234	318	4	e	e	NOUN
easat-3234	318	5	-	-	NOUN
easat-3234	318	6	atmospherics	atmospheric	NOUN
easat-3234	318	7	on	on	ADP
easat-3234	318	8	physical	physical	ADJ
easat-3234	318	9	stores	store	NOUN
easat-3234	318	10	.	.	PUNCT
easat-3234	319	1	j.	j.	PROPN
easat-3234	319	2	retailing	retailing	PROPN
easat-3234	319	3	consum	consum	PROPN
easat-3234	319	4	.	.	PUNCT
easat-3234	320	1	serv	serv	PROPN
easat-3234	320	2	.	.	PROPN
easat-3234	321	1	21	21	NUM
easat-3234	321	2	(	(	PUNCT
easat-3234	321	3	5	5	NUM
easat-3234	321	4	)	)	PUNCT
easat-3234	321	5	,	,	PUNCT
easat-3234	321	6	851–859	851–859	NUM
easat-3234	321	7	.	.	PUNCT
easat-3234	322	1	[	[	X
easat-3234	322	2	31	31	NUM
easat-3234	322	3	]	]	PUNCT
easat-3234	322	4	prentice	prentice	NOUN
easat-3234	322	5	,	,	PUNCT
easat-3234	322	6	c.	c.	PROPN
easat-3234	322	7	,	,	PUNCT
easat-3234	322	8	wang	wang	PROPN
easat-3234	322	9	,	,	PUNCT
easat-3234	322	10	x.	x.	PROPN
easat-3234	322	11	,	,	PUNCT
easat-3234	322	12	&	&	CCONJ
easat-3234	322	13	loureiro	loureiro	PROPN
easat-3234	322	14	,	,	PUNCT
easat-3234	322	15	s.	s.	PROPN
easat-3234	322	16	m.	m.	PROPN
easat-3234	322	17	c.	c.	PROPN
easat-3234	322	18	(	(	PUNCT
easat-3234	322	19	2019	2019	NUM
easat-3234	322	20	)	)	PUNCT
easat-3234	322	21	.	.	PUNCT
easat-3234	323	1	the	the	DET
easat-3234	323	2	influence	influence	NOUN
easat-3234	323	3	of	of	ADP
easat-3234	323	4	brand	brand	NOUN
easat-3234	323	5	experience	experience	NOUN
easat-3234	323	6	and	and	CCONJ
easat-3234	323	7	service	service	NOUN
easat-3234	323	8	quality	quality	NOUN
easat-3234	323	9	on	on	ADP
easat-3234	323	10	customer	customer	NOUN
easat-3234	323	11	engagement	engagement	NOUN
easat-3234	323	12	.	.	PUNCT
easat-3234	324	1	journal	journal	NOUN
easat-3234	324	2	of	of	ADP
easat-3234	324	3	retailing	retailing	NOUN
easat-3234	324	4	and	and	CCONJ
easat-3234	324	5	consumer	consumer	NOUN
easat-3234	324	6	services	service	NOUN
easat-3234	324	7	,	,	PUNCT
easat-3234	324	8	50	50	NUM
easat-3234	324	9	,	,	PUNCT
easat-3234	324	10	50	50	NUM
easat-3234	324	11	-	-	SYM
easat-3234	324	12	59	59	NUM
easat-3234	324	13	.	.	PUNCT
easat-3234	325	1	[	[	X
easat-3234	325	2	32	32	NUM
easat-3234	325	3	]	]	X
easat-3234	325	4	roy	roy	PROPN
easat-3234	325	5	,	,	PUNCT
easat-3234	325	6	s.	s.	PROPN
easat-3234	325	7	k.	k.	PROPN
easat-3234	325	8	,	,	PUNCT
easat-3234	325	9	balaji	balaji	PROPN
easat-3234	325	10	,	,	PUNCT
easat-3234	325	11	m.	m.	NOUN
easat-3234	325	12	s.	s.	PROPN
easat-3234	325	13	,	,	PUNCT
easat-3234	325	14	soutar	soutar	NOUN
easat-3234	325	15	,	,	PUNCT
easat-3234	325	16	g.	g.	PROPN
easat-3234	325	17	,	,	PUNCT
easat-3234	325	18	lassar	lassar	PROPN
easat-3234	325	19	,	,	PUNCT
easat-3234	325	20	w.	w.	PROPN
easat-3234	325	21	m.	m.	PROPN
easat-3234	325	22	,	,	PUNCT
easat-3234	325	23	&	&	CCONJ
easat-3234	325	24	roy	roy	PROPN
easat-3234	325	25	,	,	PUNCT
easat-3234	325	26	r.	r.	PROPN
easat-3234	325	27	(	(	PUNCT
easat-3234	325	28	2018	2018	NUM
easat-3234	325	29	)	)	PUNCT
easat-3234	325	30	.	.	PUNCT
easat-3234	326	1	customer	customer	NOUN
easat-3234	326	2	engagement	engagement	NOUN
easat-3234	326	3	behavior	behavior	NOUN
easat-3234	326	4	in	in	ADP
easat-3234	326	5	individualistic	individualistic	ADJ
easat-3234	326	6	and	and	CCONJ
easat-3234	326	7	collectivistic	collectivistic	ADJ
easat-3234	326	8	markets	market	NOUN
easat-3234	326	9	.	.	PUNCT
easat-3234	327	1	journal	journal	NOUN
easat-3234	327	2	of	of	ADP
easat-3234	327	3	business	business	NOUN
easat-3234	327	4	research	research	NOUN
easat-3234	327	5	,	,	PUNCT
easat-3234	327	6	86	86	NUM
easat-3234	327	7	,	,	PUNCT
easat-3234	327	8	281–290	281–290	NUM
easat-3234	327	9	.	.	PUNCT
easat-3234	328	1	[	[	X
easat-3234	328	2	33	33	NUM
easat-3234	328	3	]	]	X
easat-3234	328	4	sachdeva	sachdeva	PROPN
easat-3234	328	5	,	,	PUNCT
easat-3234	328	6	i	i	PROPN
easat-3234	328	7	&	&	CCONJ
easat-3234	328	8	goel	goel	PROPN
easat-3234	328	9	,	,	PUNCT
easat-3234	328	10	s.	s.	PROPN
easat-3234	328	11	(	(	PUNCT
easat-3234	328	12	2015	2015	NUM
easat-3234	328	13	)	)	PUNCT
easat-3234	328	14	.	.	PUNCT
easat-3234	329	1	role	role	NOUN
easat-3234	329	2	of	of	ADP
easat-3234	329	3	store	store	NOUN
easat-3234	329	4	atmospherics	atmospheric	NOUN
easat-3234	329	5	on	on	ADP
easat-3234	329	6	customer	customer	NOUN
easat-3234	329	7	experience	experience	NOUN
easat-3234	329	8	.	.	PUNCT
easat-3234	330	1	international	international	ADJ
easat-3234	330	2	journal	journal	NOUN
easat-3234	330	3	of	of	ADP
easat-3234	330	4	multidisciplinary	multidisciplinary	ADJ
easat-3234	330	5	approach	approach	NOUN
easat-3234	330	6	and	and	CCONJ
easat-3234	330	7	studies	study	NOUN
easat-3234	330	8	,	,	PUNCT
easat-3234	330	9	2	2	NUM
easat-3234	330	10	(	(	PUNCT
easat-3234	330	11	3	3	NUM
easat-3234	330	12	)	)	PUNCT
easat-3234	330	13	.	.	PUNCT
easat-3234	331	1	[	[	X
easat-3234	331	2	34	34	NUM
easat-3234	331	3	]	]	SYM
easat-3234	331	4	savastano	savastano	NOUN
easat-3234	331	5	,	,	PUNCT
easat-3234	331	6	m.	m.	NOUN
easat-3234	331	7	,	,	PUNCT
easat-3234	331	8	bellini	bellini	PROPN
easat-3234	331	9	,	,	PUNCT
easat-3234	331	10	f.	f.	PROPN
easat-3234	331	11	,	,	PUNCT
easat-3234	331	12	d’ascenzo	d’ascenzo	PROPN
easat-3234	331	13	,	,	PUNCT
easat-3234	331	14	f.	f.	PROPN
easat-3234	331	15	,	,	PUNCT
easat-3234	331	16	&	&	CCONJ
easat-3234	331	17	de	de	PROPN
easat-3234	331	18	marco	marco	PROPN
easat-3234	331	19	,	,	PUNCT
easat-3234	331	20	m.	m.	NOUN
easat-3234	331	21	(	(	PUNCT
easat-3234	331	22	2019	2019	NUM
easat-3234	331	23	)	)	PUNCT
easat-3234	331	24	.	.	PUNCT
easat-3234	332	1	technology	technology	NOUN
easat-3234	332	2	adoption	adoption	NOUN
easat-3234	332	3	for	for	ADP
easat-3234	332	4	the	the	DET
easat-3234	332	5	integration	integration	NOUN
easat-3234	332	6	of	of	ADP
easat-3234	332	7	online	online	ADJ
easat-3234	332	8	–	–	PUNCT
easat-3234	332	9	offline	offline	ADJ
easat-3234	332	10	purchasing	purchasing	NOUN
easat-3234	332	11	:	:	PUNCT
easat-3234	332	12	omnichannel	omnichannel	NOUN
easat-3234	332	13	strategies	strategy	NOUN
easat-3234	332	14	in	in	ADP
easat-3234	332	15	the	the	DET
easat-3234	332	16	retail	retail	ADJ
easat-3234	332	17	environment	environment	NOUN
easat-3234	332	18	.	.	PUNCT
easat-3234	333	1	international	international	ADJ
easat-3234	333	2	journal	journal	PROPN
easat-3234	333	3	of	of	ADP
easat-3234	333	4	retail	retail	PROPN
easat-3234	333	5	&	&	CCONJ
easat-3234	333	6	distribution	distribution	NOUN
easat-3234	333	7	management	management	NOUN
easat-3234	333	8	,	,	PUNCT
easat-3234	333	9	47(5	47(5	NOUN
easat-3234	333	10	)	)	PUNCT
easat-3234	333	11	,	,	PUNCT
easat-3234	333	12	474	474	NUM
easat-3234	333	13	-	-	SYM
easat-3234	333	14	492	492	NUM
easat-3234	333	15	.	.	PUNCT
easat-3234	334	1	[	[	X
easat-3234	334	2	35	35	NUM
easat-3234	334	3	]	]	SYM
easat-3234	334	4	schmitt	schmitt	NOUN
easat-3234	334	5	,	,	PUNCT
easat-3234	334	6	b.	b.	PROPN
easat-3234	334	7	,	,	PUNCT
easat-3234	334	8	brakus	brakus	PROPN
easat-3234	334	9	,	,	PUNCT
easat-3234	334	10	j.j	j.j	PROPN
easat-3234	334	11	.	.	PROPN
easat-3234	334	12	and	and	CCONJ
easat-3234	334	13	zarantonello	zarantonello	PROPN
easat-3234	334	14	,	,	PUNCT
easat-3234	334	15	l.	l.	PROPN
easat-3234	334	16	(	(	PUNCT
easat-3234	334	17	2015	2015	NUM
easat-3234	334	18	)	)	PUNCT
easat-3234	334	19	,	,	PUNCT
easat-3234	334	20	“	"	PUNCT
easat-3234	334	21	from	from	ADP
easat-3234	334	22	experiential	experiential	ADJ
easat-3234	334	23	psychology	psychology	NOUN
easat-3234	334	24	to	to	ADP
easat-3234	334	25	consumer	consumer	NOUN
easat-3234	334	26	experience	experience	NOUN
easat-3234	334	27	”	"	PUNCT
easat-3234	334	28	,	,	PUNCT
easat-3234	334	29	journal	journal	NOUN
easat-3234	334	30	of	of	ADP
easat-3234	334	31	consumer	consumer	NOUN
easat-3234	334	32	psychology	psychology	NOUN
easat-3234	334	33	,	,	PUNCT
easat-3234	334	34	vol	vol	NOUN
easat-3234	334	35	.	.	PROPN
easat-3234	334	36	25	25	NUM
easat-3234	334	37	no	no	NOUN
easat-3234	334	38	.	.	NOUN
easat-3234	335	1	1	1	NUM
easat-3234	335	2	,	,	PUNCT
easat-3234	335	3	pp	pp	ADJ
easat-3234	335	4	.	.	PUNCT
easat-3234	336	1	166	166	NUM
easat-3234	336	2	-	-	SYM
easat-3234	336	3	171	171	NUM
easat-3234	336	4	.	.	PUNCT
easat-3234	337	1	[	[	X
easat-3234	337	2	36	36	NUM
easat-3234	337	3	]	]	SYM
easat-3234	337	4	verleye	verleye	NOUN
easat-3234	337	5	,	,	PUNCT
easat-3234	337	6	k.	k.	PROPN
easat-3234	337	7	,	,	PUNCT
easat-3234	337	8	gemmel	gemmel	NOUN
easat-3234	337	9	,	,	PUNCT
easat-3234	337	10	p.	p.	NOUN
easat-3234	337	11	,	,	PUNCT
easat-3234	337	12	&	&	CCONJ
easat-3234	337	13	rangarajan	rangarajan	PROPN
easat-3234	337	14	,	,	PUNCT
easat-3234	337	15	d.	d.	PROPN
easat-3234	337	16	(	(	PUNCT
easat-3234	337	17	2014	2014	NUM
easat-3234	337	18	)	)	PUNCT
easat-3234	337	19	.	.	PUNCT
easat-3234	338	1	managing	manage	VERB
easat-3234	338	2	engagement	engagement	NOUN
easat-3234	338	3	behaviors	behavior	NOUN
easat-3234	338	4	in	in	ADP
easat-3234	338	5	a	a	DET
easat-3234	338	6	network	network	NOUN
easat-3234	338	7	of	of	ADP
easat-3234	338	8	customers	customer	NOUN
easat-3234	338	9	and	and	CCONJ
easat-3234	338	10	stakeholders	stakeholder	NOUN
easat-3234	338	11	:	:	PUNCT
easat-3234	338	12	evidence	evidence	NOUN
easat-3234	338	13	from	from	ADP
easat-3234	338	14	the	the	DET
easat-3234	338	15	nursing	nursing	NOUN
easat-3234	338	16	home	home	NOUN
easat-3234	338	17	sector	sector	NOUN
easat-3234	338	18	.	.	PUNCT
easat-3234	339	1	journal	journal	NOUN
easat-3234	339	2	of	of	ADP
easat-3234	339	3	service	service	NOUN
easat-3234	339	4	research	research	NOUN
easat-3234	339	5	,	,	PUNCT
easat-3234	339	6	17(1	17(1	NUM
easat-3234	339	7	)	)	PUNCT
easat-3234	339	8	,	,	PUNCT
easat-3234	339	9	68–84	68–84	PROPN
easat-3234	339	10	.	.	PUNCT
easat-3234	340	1	[	[	X
easat-3234	340	2	37	37	NUM
easat-3234	340	3	]	]	X
easat-3234	340	4	voorhees	voorhees	PROPN
easat-3234	340	5	,	,	PUNCT
easat-3234	340	6	c.	c.	PROPN
easat-3234	340	7	m.	m.	PROPN
easat-3234	340	8	,	,	PUNCT
easat-3234	340	9	fombelle	fombelle	PROPN
easat-3234	340	10	,	,	PUNCT
easat-3234	340	11	p.	p.	PROPN
easat-3234	340	12	w.	w.	PROPN
easat-3234	340	13	,	,	PUNCT
easat-3234	340	14	gregoire	gregoire	PROPN
easat-3234	340	15	,	,	PUNCT
easat-3234	340	16	y.	y.	NOUN
easat-3234	340	17	,	,	PUNCT
easat-3234	340	18	bone	bone	NOUN
easat-3234	340	19	,	,	PUNCT
easat-3234	340	20	s.	s.	PROPN
easat-3234	340	21	,	,	PUNCT
easat-3234	340	22	gustafsson	gustafsson	PROPN
easat-3234	340	23	,	,	PUNCT
easat-3234	340	24	a.	a.	PROPN
easat-3234	340	25	,	,	PUNCT
easat-3234	340	26	sousa	sousa	PROPN
easat-3234	340	27	,	,	PUNCT
easat-3234	340	28	r.	r.	PROPN
easat-3234	340	29	,	,	PUNCT
easat-3234	340	30	&	&	CCONJ
easat-3234	340	31	walkowiak	walkowiak	PROPN
easat-3234	340	32	,	,	PUNCT
easat-3234	340	33	t.	t.	PROPN
easat-3234	340	34	(	(	PUNCT
easat-3234	340	35	2017	2017	NUM
easat-3234	340	36	)	)	PUNCT
easat-3234	340	37	.	.	PUNCT
easat-3234	341	1	service	service	NOUN
easat-3234	341	2	encounters	encounter	NOUN
easat-3234	341	3	,	,	PUNCT
easat-3234	341	4	experiences	experience	NOUN
easat-3234	341	5	and	and	CCONJ
easat-3234	341	6	the	the	DET
easat-3234	341	7	customer	customer	NOUN
easat-3234	341	8	journey	journey	NOUN
easat-3234	341	9	:	:	PUNCT
easat-3234	341	10	defining	define	VERB
easat-3234	341	11	the	the	DET
easat-3234	341	12	field	field	NOUN
easat-3234	341	13	and	and	CCONJ
easat-3234	341	14	a	a	DET
easat-3234	341	15	call	call	NOUN
easat-3234	341	16	to	to	PART
easat-3234	341	17	expand	expand	VERB
easat-3234	341	18	our	our	PRON
easat-3234	341	19	lens	len	NOUN
easat-3234	341	20	.	.	PUNCT
easat-3234	342	1	journal	journal	PROPN
easat-3234	342	2	of	of	ADP
easat-3234	342	3	business	business	NOUN
easat-3234	342	4	research	research	NOUN
easat-3234	342	5	,	,	PUNCT
easat-3234	342	6	79	79	NUM
easat-3234	342	7	,	,	PUNCT
easat-3234	342	8	269	269	NUM
easat-3234	342	9	-	-	SYM
easat-3234	342	10	280	280	NUM
easat-3234	342	11	.	.	PUNCT