id	sid	tid	token	lemma	pos
easat-5888	1	1	edelweiss	edelweiss	PROPN
easat-5888	1	2	applied	apply	VERB
easat-5888	1	3	science	science	NOUN
easat-5888	1	4	and	and	CCONJ
easat-5888	1	5	technology	technology	NOUN
easat-5888	1	6	issn	issn	PROPN
easat-5888	1	7	:	:	PUNCT
easat-5888	1	8	2576	2576	NUM
easat-5888	1	9	-	-	SYM
easat-5888	1	10	8484	8484	NUM
easat-5888	1	11	vol	vol	NOUN
easat-5888	1	12	.	.	PROPN
easat-5888	2	1	9	9	NUM
easat-5888	2	2	,	,	PUNCT
easat-5888	2	3	no	no	INTJ
easat-5888	2	4	.	.	NOUN
easat-5888	2	5	3	3	NUM
easat-5888	2	6	,	,	PUNCT
easat-5888	2	7	2919	2919	NUM
easat-5888	2	8	-	-	SYM
easat-5888	2	9	2929	2929	NUM
easat-5888	2	10	2025	2025	NUM
easat-5888	2	11	publisher	publisher	NOUN
easat-5888	2	12	:	:	PUNCT
easat-5888	2	13	learning	learn	VERB
easat-5888	2	14	gate	gate	NOUN
easat-5888	2	15	doi	doi	PROPN
easat-5888	2	16	:	:	PUNCT
easat-5888	2	17	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	2	18	©	©	PROPN
easat-5888	2	19	2025	2025	NUM
easat-5888	2	20	by	by	ADP
easat-5888	2	21	the	the	DET
easat-5888	2	22	author	author	NOUN
easat-5888	2	23	;	;	PUNCT
easat-5888	2	24	licensee	licensee	PROPN
easat-5888	2	25	learning	learning	NOUN
easat-5888	2	26	gate	gate	NOUN
easat-5888	3	1	©	©	PROPN
easat-5888	3	2	2025	2025	NUM
easat-5888	3	3	by	by	ADP
easat-5888	3	4	the	the	DET
easat-5888	3	5	author	author	NOUN
easat-5888	3	6	;	;	PUNCT
easat-5888	3	7	licensee	licensee	PROPN
easat-5888	3	8	learning	learning	NOUN
easat-5888	3	9	gate	gate	NOUN
easat-5888	3	10	history	history	NOUN
easat-5888	3	11	:	:	PUNCT
easat-5888	3	12	received	receive	VERB
easat-5888	3	13	:	:	PUNCT
easat-5888	3	14	14	14	NUM
easat-5888	3	15	january	january	NOUN
easat-5888	3	16	2025	2025	NUM
easat-5888	3	17	;	;	PUNCT
easat-5888	3	18	revised	revise	VERB
easat-5888	3	19	:	:	PUNCT
easat-5888	3	20	13	13	NUM
easat-5888	3	21	march	march	NOUN
easat-5888	3	22	2025	2025	NUM
easat-5888	3	23	;	;	PUNCT
easat-5888	3	24	accepted	accept	VERB
easat-5888	3	25	:	:	PUNCT
easat-5888	3	26	17	17	NUM
easat-5888	3	27	march	march	NOUN
easat-5888	3	28	2025	2025	NUM
easat-5888	3	29	;	;	PUNCT
easat-5888	3	30	published	publish	VERB
easat-5888	3	31	:	:	PUNCT
easat-5888	3	32	29	29	NUM
easat-5888	3	33	march	march	NOUN
easat-5888	3	34	2025	2025	NUM
easat-5888	3	35	*	*	PUNCT
easat-5888	3	36	correspondence	correspondence	NOUN
easat-5888	3	37	:	:	PUNCT
easat-5888	3	38	sblee@kornu.ac.kr	sblee@kornu.ac.kr	X
easat-5888	3	39	the	the	DET
easat-5888	3	40	impact	impact	NOUN
easat-5888	3	41	of	of	ADP
easat-5888	3	42	service	service	NOUN
easat-5888	3	43	quality	quality	NOUN
easat-5888	3	44	in	in	ADP
easat-5888	3	45	retail	retail	ADJ
easat-5888	3	46	stores	store	NOUN
easat-5888	3	47	on	on	ADP
easat-5888	3	48	loyalty	loyalty	NOUN
easat-5888	3	49	and	and	CCONJ
easat-5888	3	50	repurchase	repurchase	VERB
easat-5888	3	51	intent	intent	NOUN
easat-5888	3	52	through	through	ADP
easat-5888	3	53	consumer	consumer	NOUN
easat-5888	3	54	value	value	NOUN
easat-5888	3	55	sin	sin	NOUN
easat-5888	3	56	-	-	PUNCT
easat-5888	3	57	bok	bok	NOUN
easat-5888	3	58	,	,	PUNCT
easat-5888	3	59	lee1	lee1	PROPN
easat-5888	3	60	*	*	PROPN
easat-5888	3	61	1business	1business	NUM
easat-5888	3	62	administration	administration	NOUN
easat-5888	3	63	,	,	PUNCT
easat-5888	3	64	nazarene	nazarene	PROPN
easat-5888	3	65	university	university	PROPN
easat-5888	3	66	,	,	PUNCT
easat-5888	3	67	korea	korea	PROPN
easat-5888	3	68	;	;	PUNCT
easat-5888	3	69	sblee@kornu.ac.kr	sblee@kornu.ac.kr	X
easat-5888	3	70	(	(	PUNCT
easat-5888	3	71	s.b.l	s.b.l	NOUN
easat-5888	3	72	.	.	PUNCT
easat-5888	3	73	)	)	PUNCT
easat-5888	3	74	.	.	PUNCT
easat-5888	4	1	abstract	abstract	ADV
easat-5888	4	2	:	:	PUNCT
easat-5888	4	3	this	this	DET
easat-5888	4	4	study	study	NOUN
easat-5888	4	5	aims	aim	VERB
easat-5888	4	6	to	to	PART
easat-5888	4	7	analyze	analyze	VERB
easat-5888	4	8	the	the	DET
easat-5888	4	9	impact	impact	NOUN
easat-5888	4	10	of	of	ADP
easat-5888	4	11	service	service	NOUN
easat-5888	4	12	quality	quality	NOUN
easat-5888	4	13	in	in	ADP
easat-5888	4	14	large	large	ADJ
easat-5888	4	15	-	-	PUNCT
easat-5888	4	16	scale	scale	NOUN
easat-5888	4	17	retail	retail	ADJ
easat-5888	4	18	stores	store	NOUN
easat-5888	4	19	on	on	ADP
easat-5888	4	20	customer	customer	NOUN
easat-5888	4	21	loyalty	loyalty	NOUN
easat-5888	4	22	and	and	CCONJ
easat-5888	4	23	repurchase	repurchase	VERB
easat-5888	4	24	intention	intention	NOUN
easat-5888	4	25	through	through	ADP
easat-5888	4	26	consumer	consumer	NOUN
easat-5888	4	27	value	value	NOUN
easat-5888	4	28	(	(	PUNCT
easat-5888	4	29	functional	functional	ADJ
easat-5888	4	30	value	value	NOUN
easat-5888	4	31	and	and	CCONJ
easat-5888	4	32	emotional	emotional	ADJ
easat-5888	4	33	value	value	NOUN
easat-5888	4	34	)	)	PUNCT
easat-5888	4	35	.	.	PUNCT
easat-5888	5	1	with	with	ADP
easat-5888	5	2	the	the	DET
easat-5888	5	3	recent	recent	ADJ
easat-5888	5	4	increase	increase	NOUN
easat-5888	5	5	in	in	ADP
easat-5888	5	6	online	online	ADJ
easat-5888	5	7	shopping	shopping	NOUN
easat-5888	5	8	and	and	CCONJ
easat-5888	5	9	the	the	DET
easat-5888	5	10	expansion	expansion	NOUN
easat-5888	5	11	of	of	ADP
easat-5888	5	12	contactless	contactless	NOUN
easat-5888	5	13	services	service	NOUN
easat-5888	5	14	,	,	PUNCT
easat-5888	5	15	it	it	PRON
easat-5888	5	16	has	have	AUX
easat-5888	5	17	become	become	VERB
easat-5888	5	18	crucial	crucial	ADJ
easat-5888	5	19	for	for	SCONJ
easat-5888	5	20	offline	offline	ADJ
easat-5888	5	21	retail	retail	ADJ
easat-5888	5	22	stores	store	NOUN
easat-5888	5	23	to	to	PART
easat-5888	5	24	provide	provide	VERB
easat-5888	5	25	differentiated	differentiated	ADJ
easat-5888	5	26	service	service	NOUN
easat-5888	5	27	quality	quality	NOUN
easat-5888	5	28	to	to	PART
easat-5888	5	29	retain	retain	VERB
easat-5888	5	30	customers	customer	NOUN
easat-5888	5	31	and	and	CCONJ
easat-5888	5	32	enhance	enhance	VERB
easat-5888	5	33	loyalty	loyalty	NOUN
easat-5888	5	34	.	.	PUNCT
easat-5888	6	1	the	the	DET
easat-5888	6	2	study	study	NOUN
easat-5888	6	3	examines	examine	VERB
easat-5888	6	4	the	the	DET
easat-5888	6	5	influence	influence	NOUN
easat-5888	6	6	of	of	ADP
easat-5888	6	7	service	service	NOUN
easat-5888	6	8	quality	quality	NOUN
easat-5888	6	9	components	component	NOUN
easat-5888	6	10	(	(	PUNCT
easat-5888	6	11	reliability	reliability	NOUN
easat-5888	6	12	,	,	PUNCT
easat-5888	6	13	responsiveness	responsiveness	NOUN
easat-5888	6	14	,	,	PUNCT
easat-5888	6	15	assurance	assurance	NOUN
easat-5888	6	16	,	,	PUNCT
easat-5888	6	17	empathy	empathy	NOUN
easat-5888	6	18	,	,	PUNCT
easat-5888	6	19	and	and	CCONJ
easat-5888	6	20	tangibles	tangible	NOUN
easat-5888	6	21	)	)	PUNCT
easat-5888	6	22	on	on	ADP
easat-5888	6	23	consumer	consumer	NOUN
easat-5888	6	24	value	value	NOUN
easat-5888	6	25	and	and	CCONJ
easat-5888	6	26	identifies	identify	VERB
easat-5888	6	27	the	the	DET
easat-5888	6	28	role	role	NOUN
easat-5888	6	29	of	of	ADP
easat-5888	6	30	consumer	consumer	NOUN
easat-5888	6	31	value	value	NOUN
easat-5888	6	32	in	in	ADP
easat-5888	6	33	shaping	shape	VERB
easat-5888	6	34	customer	customer	NOUN
easat-5888	6	35	loyalty	loyalty	NOUN
easat-5888	6	36	and	and	CCONJ
easat-5888	6	37	repurchase	repurchase	VERB
easat-5888	6	38	intention	intention	NOUN
easat-5888	6	39	.	.	PUNCT
easat-5888	7	1	based	base	VERB
easat-5888	7	2	on	on	ADP
easat-5888	7	3	data	datum	NOUN
easat-5888	7	4	from	from	ADP
easat-5888	7	5	238	238	NUM
easat-5888	7	6	respondents	respondent	NOUN
easat-5888	7	7	,	,	PUNCT
easat-5888	7	8	structural	structural	ADJ
easat-5888	7	9	equation	equation	NOUN
easat-5888	7	10	modeling	modeling	NOUN
easat-5888	7	11	(	(	PUNCT
easat-5888	7	12	sem	sem	NOUN
easat-5888	7	13	)	)	PUNCT
easat-5888	7	14	was	be	AUX
easat-5888	7	15	utilized	utilize	VERB
easat-5888	7	16	for	for	ADP
easat-5888	7	17	analysis	analysis	NOUN
easat-5888	7	18	.	.	PUNCT
easat-5888	8	1	the	the	DET
easat-5888	8	2	results	result	NOUN
easat-5888	8	3	indicate	indicate	VERB
easat-5888	8	4	that	that	SCONJ
easat-5888	8	5	key	key	ADJ
easat-5888	8	6	elements	element	NOUN
easat-5888	8	7	of	of	ADP
easat-5888	8	8	service	service	NOUN
easat-5888	8	9	quality	quality	NOUN
easat-5888	8	10	positively	positively	ADV
easat-5888	8	11	affect	affect	VERB
easat-5888	8	12	customer	customer	NOUN
easat-5888	8	13	loyalty	loyalty	NOUN
easat-5888	8	14	and	and	CCONJ
easat-5888	8	15	repurchase	repurchase	VERB
easat-5888	8	16	intention	intention	NOUN
easat-5888	8	17	through	through	ADP
easat-5888	8	18	functional	functional	ADJ
easat-5888	8	19	and	and	CCONJ
easat-5888	8	20	emotional	emotional	ADJ
easat-5888	8	21	value	value	NOUN
easat-5888	8	22	.	.	PUNCT
easat-5888	9	1	these	these	DET
easat-5888	9	2	findings	finding	NOUN
easat-5888	9	3	offer	offer	VERB
easat-5888	9	4	strategic	strategic	ADJ
easat-5888	9	5	insights	insight	NOUN
easat-5888	9	6	for	for	ADP
easat-5888	9	7	retail	retail	ADJ
easat-5888	9	8	stores	store	NOUN
easat-5888	9	9	to	to	PART
easat-5888	9	10	strengthen	strengthen	VERB
easat-5888	9	11	their	their	PRON
easat-5888	9	12	competitiveness	competitiveness	NOUN
easat-5888	9	13	by	by	ADP
easat-5888	9	14	adopting	adopt	VERB
easat-5888	9	15	differentiated	differentiated	ADJ
easat-5888	9	16	service	service	NOUN
easat-5888	9	17	strategies	strategy	NOUN
easat-5888	9	18	that	that	PRON
easat-5888	9	19	enhance	enhance	VERB
easat-5888	9	20	customers	customer	NOUN
easat-5888	9	21	'	'	PART
easat-5888	9	22	emotional	emotional	ADJ
easat-5888	9	23	value	value	NOUN
easat-5888	9	24	.	.	PUNCT
easat-5888	10	1	keywords	keyword	NOUN
easat-5888	10	2	:	:	PUNCT
easat-5888	10	3	consumer	consumer	NOUN
easat-5888	10	4	value	value	NOUN
easat-5888	10	5	,	,	PUNCT
easat-5888	10	6	loyalty	loyalty	NOUN
easat-5888	10	7	,	,	PUNCT
easat-5888	10	8	repurchase	repurchase	VERB
easat-5888	10	9	intent	intent	NOUN
easat-5888	10	10	,	,	PUNCT
easat-5888	10	11	retail	retail	ADJ
easat-5888	10	12	stores	store	NOUN
easat-5888	10	13	,	,	PUNCT
easat-5888	10	14	service	service	NOUN
easat-5888	10	15	quality	quality	NOUN
easat-5888	10	16	.	.	PUNCT
easat-5888	11	1	1	1	X
easat-5888	11	2	.	.	X
easat-5888	11	3	introduction	introduction	NOUN
easat-5888	11	4	with	with	ADP
easat-5888	11	5	the	the	DET
easat-5888	11	6	rapidly	rapidly	ADV
easat-5888	11	7	changing	change	VERB
easat-5888	11	8	environment	environment	NOUN
easat-5888	11	9	of	of	ADP
easat-5888	11	10	the	the	DET
easat-5888	11	11	retail	retail	ADJ
easat-5888	11	12	industry	industry	NOUN
easat-5888	11	13	,	,	PUNCT
easat-5888	11	14	large	large	ADJ
easat-5888	11	15	-	-	PUNCT
easat-5888	11	16	scale	scale	NOUN
easat-5888	11	17	retailers	retailer	NOUN
easat-5888	11	18	such	such	ADJ
easat-5888	11	19	as	as	ADP
easat-5888	11	20	hypermarkets	hypermarket	NOUN
easat-5888	11	21	face	face	VERB
easat-5888	11	22	new	new	ADJ
easat-5888	11	23	strategic	strategic	ADJ
easat-5888	11	24	challenges	challenge	NOUN
easat-5888	11	25	.	.	PUNCT
easat-5888	12	1	the	the	DET
easat-5888	12	2	rapid	rapid	ADJ
easat-5888	12	3	expansion	expansion	NOUN
easat-5888	12	4	of	of	ADP
easat-5888	12	5	online	online	ADJ
easat-5888	12	6	shopping	shopping	NOUN
easat-5888	12	7	and	and	CCONJ
easat-5888	12	8	the	the	DET
easat-5888	12	9	rise	rise	NOUN
easat-5888	12	10	of	of	ADP
easat-5888	12	11	contactless	contactless	NOUN
easat-5888	12	12	services	service	NOUN
easat-5888	12	13	have	have	AUX
easat-5888	12	14	led	lead	VERB
easat-5888	12	15	consumers	consumer	NOUN
easat-5888	12	16	to	to	PART
easat-5888	12	17	increasingly	increasingly	ADV
easat-5888	12	18	prefer	prefer	VERB
easat-5888	12	19	online	online	ADJ
easat-5888	12	20	channels	channel	NOUN
easat-5888	12	21	,	,	PUNCT
easat-5888	12	22	which	which	PRON
easat-5888	12	23	offer	offer	VERB
easat-5888	12	24	greater	great	ADJ
easat-5888	12	25	convenience	convenience	NOUN
easat-5888	12	26	,	,	PUNCT
easat-5888	12	27	over	over	ADP
easat-5888	12	28	visiting	visit	VERB
easat-5888	12	29	offline	offline	ADJ
easat-5888	12	30	stores	store	NOUN
easat-5888	12	31	[	[	X
easat-5888	12	32	1	1	NUM
easat-5888	12	33	]	]	PUNCT
easat-5888	12	34	.	.	PUNCT
easat-5888	13	1	in	in	ADP
easat-5888	13	2	this	this	DET
easat-5888	13	3	context	context	NOUN
easat-5888	13	4	,	,	PUNCT
easat-5888	13	5	it	it	PRON
easat-5888	13	6	has	have	AUX
easat-5888	13	7	become	become	VERB
easat-5888	13	8	more	more	ADV
easat-5888	13	9	crucial	crucial	ADJ
easat-5888	13	10	than	than	ADP
easat-5888	13	11	ever	ever	ADV
easat-5888	13	12	for	for	SCONJ
easat-5888	13	13	offline	offline	ADJ
easat-5888	13	14	hypermarkets	hypermarket	NOUN
easat-5888	13	15	to	to	PART
easat-5888	13	16	provide	provide	VERB
easat-5888	13	17	differentiated	differentiated	ADJ
easat-5888	13	18	,	,	PUNCT
easat-5888	13	19	high	high	ADJ
easat-5888	13	20	-	-	PUNCT
easat-5888	13	21	quality	quality	NOUN
easat-5888	13	22	services	service	NOUN
easat-5888	13	23	to	to	PART
easat-5888	13	24	retain	retain	VERB
easat-5888	13	25	existing	exist	VERB
easat-5888	13	26	customers	customer	NOUN
easat-5888	13	27	and	and	CCONJ
easat-5888	13	28	attract	attract	VERB
easat-5888	13	29	new	new	ADJ
easat-5888	13	30	ones	one	NOUN
easat-5888	13	31	.	.	PUNCT
easat-5888	14	1	enhancing	enhance	VERB
easat-5888	14	2	service	service	NOUN
easat-5888	14	3	quality	quality	NOUN
easat-5888	14	4	,	,	PUNCT
easat-5888	14	5	particularly	particularly	ADV
easat-5888	14	6	to	to	PART
easat-5888	14	7	strengthen	strengthen	VERB
easat-5888	14	8	customer	customer	NOUN
easat-5888	14	9	loyalty	loyalty	NOUN
easat-5888	14	10	and	and	CCONJ
easat-5888	14	11	encourage	encourage	VERB
easat-5888	14	12	repurchase	repurchase	NOUN
easat-5888	14	13	intention	intention	NOUN
easat-5888	14	14	,	,	PUNCT
easat-5888	14	15	has	have	AUX
easat-5888	14	16	become	become	VERB
easat-5888	14	17	a	a	DET
easat-5888	14	18	key	key	ADJ
easat-5888	14	19	focus	focus	NOUN
easat-5888	14	20	across	across	ADP
easat-5888	14	21	the	the	DET
easat-5888	14	22	retail	retail	ADJ
easat-5888	14	23	industry	industry	NOUN
easat-5888	14	24	[	[	X
easat-5888	14	25	2	2	NUM
easat-5888	14	26	]	]	PUNCT
easat-5888	14	27	.	.	PUNCT
easat-5888	15	1	in	in	ADP
easat-5888	15	2	the	the	DET
easat-5888	15	3	past	past	NOUN
easat-5888	15	4	,	,	PUNCT
easat-5888	15	5	service	service	NOUN
easat-5888	15	6	quality	quality	NOUN
easat-5888	15	7	was	be	AUX
easat-5888	15	8	often	often	ADV
easat-5888	15	9	considered	consider	VERB
easat-5888	15	10	a	a	DET
easat-5888	15	11	supplementary	supplementary	ADJ
easat-5888	15	12	factor	factor	NOUN
easat-5888	15	13	that	that	PRON
easat-5888	15	14	complemented	complement	VERB
easat-5888	15	15	product	product	NOUN
easat-5888	15	16	quality	quality	NOUN
easat-5888	15	17	and	and	CCONJ
easat-5888	15	18	price	price	NOUN
easat-5888	15	19	competitiveness	competitiveness	NOUN
easat-5888	15	20	.	.	PUNCT
easat-5888	16	1	however	however	ADV
easat-5888	16	2	,	,	PUNCT
easat-5888	16	3	as	as	SCONJ
easat-5888	16	4	consumer	consumer	NOUN
easat-5888	16	5	expectations	expectation	NOUN
easat-5888	16	6	have	have	AUX
easat-5888	16	7	risen	rise	VERB
easat-5888	16	8	,	,	PUNCT
easat-5888	16	9	it	it	PRON
easat-5888	16	10	has	have	AUX
easat-5888	16	11	evolved	evolve	VERB
easat-5888	16	12	into	into	ADP
easat-5888	16	13	a	a	DET
easat-5888	16	14	core	core	NOUN
easat-5888	16	15	competitive	competitive	ADJ
easat-5888	16	16	advantage	advantage	NOUN
easat-5888	16	17	.	.	PUNCT
easat-5888	17	1	for	for	ADP
easat-5888	17	2	offline	offline	ADJ
easat-5888	17	3	retailers	retailer	NOUN
easat-5888	17	4	such	such	ADJ
easat-5888	17	5	as	as	ADP
easat-5888	17	6	hypermarkets	hypermarket	NOUN
easat-5888	17	7	,	,	PUNCT
easat-5888	17	8	it	it	PRON
easat-5888	17	9	is	be	AUX
easat-5888	17	10	no	no	ADV
easat-5888	17	11	longer	long	ADV
easat-5888	17	12	sufficient	sufficient	ADJ
easat-5888	17	13	to	to	PART
easat-5888	17	14	simply	simply	ADV
easat-5888	17	15	serve	serve	VERB
easat-5888	17	16	as	as	ADP
easat-5888	17	17	a	a	DET
easat-5888	17	18	space	space	NOUN
easat-5888	17	19	for	for	ADP
easat-5888	17	20	product	product	NOUN
easat-5888	17	21	sales	sale	NOUN
easat-5888	17	22	.	.	PUNCT
easat-5888	18	1	instead	instead	ADV
easat-5888	18	2	,	,	PUNCT
easat-5888	18	3	offering	offer	VERB
easat-5888	18	4	unique	unique	ADJ
easat-5888	18	5	experiences	experience	NOUN
easat-5888	18	6	and	and	CCONJ
easat-5888	18	7	value	value	NOUN
easat-5888	18	8	to	to	ADP
easat-5888	18	9	customers	customer	NOUN
easat-5888	18	10	has	have	AUX
easat-5888	18	11	become	become	VERB
easat-5888	18	12	essential	essential	ADJ
easat-5888	18	13	[	[	X
easat-5888	18	14	3	3	NUM
easat-5888	18	15	]	]	PUNCT
easat-5888	18	16	.	.	PUNCT
easat-5888	19	1	service	service	NOUN
easat-5888	19	2	quality	quality	NOUN
easat-5888	19	3	now	now	ADV
easat-5888	19	4	plays	play	VERB
easat-5888	19	5	a	a	DET
easat-5888	19	6	vital	vital	ADJ
easat-5888	19	7	role	role	NOUN
easat-5888	19	8	in	in	ADP
easat-5888	19	9	improving	improve	VERB
easat-5888	19	10	customer	customer	NOUN
easat-5888	19	11	satisfaction	satisfaction	NOUN
easat-5888	19	12	,	,	PUNCT
easat-5888	19	13	fostering	foster	VERB
easat-5888	19	14	customer	customer	NOUN
easat-5888	19	15	loyalty	loyalty	NOUN
easat-5888	19	16	,	,	PUNCT
easat-5888	19	17	and	and	CCONJ
easat-5888	19	18	enhancing	enhance	VERB
easat-5888	19	19	the	the	DET
easat-5888	19	20	long	long	ADJ
easat-5888	19	21	-	-	PUNCT
easat-5888	19	22	term	term	NOUN
easat-5888	19	23	sustainability	sustainability	NOUN
easat-5888	19	24	of	of	ADP
easat-5888	19	25	businesses	business	NOUN
easat-5888	19	26	.	.	PUNCT
easat-5888	20	1	reflecting	reflect	VERB
easat-5888	20	2	this	this	DET
easat-5888	20	3	trend	trend	NOUN
easat-5888	20	4	,	,	PUNCT
easat-5888	20	5	the	the	DET
easat-5888	20	6	retail	retail	ADJ
easat-5888	20	7	industry	industry	NOUN
easat-5888	20	8	is	be	AUX
easat-5888	20	9	increasingly	increasingly	ADV
easat-5888	20	10	focused	focus	VERB
easat-5888	20	11	on	on	ADP
easat-5888	20	12	adopting	adopt	VERB
easat-5888	20	13	strategic	strategic	ADJ
easat-5888	20	14	approaches	approach	NOUN
easat-5888	20	15	and	and	CCONJ
easat-5888	20	16	innovative	innovative	ADJ
easat-5888	20	17	ideas	idea	NOUN
easat-5888	20	18	to	to	PART
easat-5888	20	19	improve	improve	VERB
easat-5888	20	20	service	service	NOUN
easat-5888	20	21	quality	quality	NOUN
easat-5888	20	22	.	.	PUNCT
easat-5888	21	1	however	however	ADV
easat-5888	21	2	,	,	PUNCT
easat-5888	21	3	the	the	DET
easat-5888	21	4	impact	impact	NOUN
easat-5888	21	5	of	of	ADP
easat-5888	21	6	hypermarket	hypermarket	NOUN
easat-5888	21	7	service	service	NOUN
easat-5888	21	8	quality	quality	NOUN
easat-5888	21	9	on	on	ADP
easat-5888	21	10	customer	customer	NOUN
easat-5888	21	11	behavior	behavior	NOUN
easat-5888	21	12	is	be	AUX
easat-5888	21	13	likely	likely	ADJ
easat-5888	21	14	to	to	PART
easat-5888	21	15	be	be	AUX
easat-5888	21	16	more	more	ADV
easat-5888	21	17	complex	complex	ADJ
easat-5888	21	18	than	than	ADP
easat-5888	21	19	a	a	DET
easat-5888	21	20	direct	direct	ADJ
easat-5888	21	21	relationship	relationship	NOUN
easat-5888	21	22	.	.	PUNCT
easat-5888	22	1	it	it	PRON
easat-5888	22	2	often	often	ADV
easat-5888	22	3	involves	involve	VERB
easat-5888	22	4	a	a	DET
easat-5888	22	5	mediated	mediate	VERB
easat-5888	22	6	relationship	relationship	NOUN
easat-5888	22	7	through	through	ADP
easat-5888	22	8	the	the	DET
easat-5888	22	9	“	"	PUNCT
easat-5888	22	10	consumer	consumer	NOUN
easat-5888	22	11	value	value	NOUN
easat-5888	22	12	”	"	PUNCT
easat-5888	22	13	perceived	perceive	VERB
easat-5888	22	14	by	by	ADP
easat-5888	22	15	customers	customer	NOUN
easat-5888	22	16	[	[	X
easat-5888	22	17	4	4	NUM
easat-5888	22	18	]	]	PUNCT
easat-5888	22	19	.	.	PUNCT
easat-5888	23	1	consumer	consumer	NOUN
easat-5888	23	2	value	value	NOUN
easat-5888	23	3	refers	refer	VERB
easat-5888	23	4	to	to	ADP
easat-5888	23	5	the	the	DET
easat-5888	23	6	overall	overall	ADJ
easat-5888	23	7	satisfaction	satisfaction	NOUN
easat-5888	23	8	a	a	DET
easat-5888	23	9	customer	customer	NOUN
easat-5888	23	10	experiences	experience	NOUN
easat-5888	23	11	while	while	SCONJ
easat-5888	23	12	using	use	VERB
easat-5888	23	13	a	a	DET
easat-5888	23	14	product	product	NOUN
easat-5888	23	15	or	or	CCONJ
easat-5888	23	16	service	service	NOUN
easat-5888	23	17	.	.	PUNCT
easat-5888	24	1	it	it	PRON
easat-5888	24	2	serves	serve	VERB
easat-5888	24	3	as	as	ADP
easat-5888	24	4	a	a	DET
easat-5888	24	5	critical	critical	ADJ
easat-5888	24	6	mediator	mediator	NOUN
easat-5888	24	7	in	in	ADP
easat-5888	24	8	understanding	understand	VERB
easat-5888	24	9	the	the	DET
easat-5888	24	10	relationship	relationship	NOUN
easat-5888	24	11	between	between	ADP
easat-5888	24	12	service	service	NOUN
easat-5888	24	13	quality	quality	NOUN
easat-5888	24	14	and	and	CCONJ
easat-5888	24	15	customer	customer	NOUN
easat-5888	24	16	behavior	behavior	NOUN
easat-5888	24	17	.	.	PUNCT
easat-5888	25	1	consumer	consumer	NOUN
easat-5888	25	2	value	value	NOUN
easat-5888	25	3	is	be	AUX
easat-5888	25	4	multifaceted	multifaceted	ADJ
easat-5888	25	5	,	,	PUNCT
easat-5888	25	6	encompassing	encompass	VERB
easat-5888	25	7	dimensions	dimension	NOUN
easat-5888	25	8	such	such	ADJ
easat-5888	25	9	as	as	ADP
easat-5888	25	10	functional	functional	ADJ
easat-5888	25	11	value	value	NOUN
easat-5888	25	12	,	,	PUNCT
easat-5888	25	13	emotional	emotional	ADJ
easat-5888	25	14	value	value	NOUN
easat-5888	25	15	,	,	PUNCT
easat-5888	25	16	and	and	CCONJ
easat-5888	25	17	social	social	ADJ
easat-5888	25	18	value	value	NOUN
easat-5888	25	19	.	.	PUNCT
easat-5888	26	1	these	these	DET
easat-5888	26	2	dimensions	dimension	NOUN
easat-5888	26	3	2920	2920	NUM
easat-5888	26	4	edelweiss	edelweiss	PROPN
easat-5888	26	5	applied	apply	VERB
easat-5888	26	6	science	science	NOUN
easat-5888	26	7	and	and	CCONJ
easat-5888	26	8	technology	technology	NOUN
easat-5888	26	9	issn	issn	PROPN
easat-5888	26	10	:	:	PUNCT
easat-5888	26	11	2576	2576	NUM
easat-5888	26	12	-	-	SYM
easat-5888	26	13	8484	8484	NUM
easat-5888	26	14	vol	vol	NOUN
easat-5888	26	15	.	.	PROPN
easat-5888	27	1	9	9	NUM
easat-5888	27	2	,	,	PUNCT
easat-5888	27	3	no	no	INTJ
easat-5888	27	4	.	.	NOUN
easat-5888	28	1	3	3	NUM
easat-5888	28	2	:	:	PUNCT
easat-5888	28	3	2919	2919	NUM
easat-5888	28	4	-	-	SYM
easat-5888	28	5	2929	2929	NUM
easat-5888	28	6	,	,	PUNCT
easat-5888	28	7	2025	2025	NUM
easat-5888	28	8	doi	doi	NOUN
easat-5888	28	9	:	:	PUNCT
easat-5888	28	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	28	11	©	©	PROPN
easat-5888	28	12	2025	2025	NUM
easat-5888	28	13	by	by	ADP
easat-5888	28	14	the	the	DET
easat-5888	28	15	author	author	NOUN
easat-5888	28	16	;	;	PUNCT
easat-5888	28	17	licensee	licensee	PROPN
easat-5888	28	18	learning	learn	VERB
easat-5888	28	19	gate	gate	NOUN
easat-5888	28	20	positively	positively	ADV
easat-5888	28	21	influence	influence	VERB
easat-5888	28	22	customer	customer	NOUN
easat-5888	28	23	satisfaction	satisfaction	NOUN
easat-5888	28	24	,	,	PUNCT
easat-5888	28	25	loyalty	loyalty	NOUN
easat-5888	28	26	,	,	PUNCT
easat-5888	28	27	and	and	CCONJ
easat-5888	28	28	repurchase	repurchase	VERB
easat-5888	28	29	intention	intention	NOUN
easat-5888	28	30	[	[	X
easat-5888	28	31	5	5	NUM
easat-5888	28	32	]	]	PUNCT
easat-5888	28	33	.	.	PUNCT
easat-5888	29	1	for	for	ADP
easat-5888	29	2	example	example	NOUN
easat-5888	29	3	,	,	PUNCT
easat-5888	29	4	friendly	friendly	ADJ
easat-5888	29	5	staff	staff	NOUN
easat-5888	29	6	interactions	interaction	NOUN
easat-5888	29	7	and	and	CCONJ
easat-5888	29	8	efficient	efficient	ADJ
easat-5888	29	9	payment	payment	NOUN
easat-5888	29	10	services	service	NOUN
easat-5888	29	11	in	in	ADP
easat-5888	29	12	hypermarkets	hypermarket	NOUN
easat-5888	29	13	enhance	enhance	VERB
easat-5888	29	14	functional	functional	ADJ
easat-5888	29	15	value	value	NOUN
easat-5888	29	16	,	,	PUNCT
easat-5888	29	17	while	while	SCONJ
easat-5888	29	18	a	a	DET
easat-5888	29	19	pleasant	pleasant	ADJ
easat-5888	29	20	shopping	shopping	NOUN
easat-5888	29	21	environment	environment	NOUN
easat-5888	29	22	and	and	CCONJ
easat-5888	29	23	various	various	ADJ
easat-5888	29	24	events	event	NOUN
easat-5888	29	25	boost	boost	VERB
easat-5888	29	26	emotional	emotional	ADJ
easat-5888	29	27	value	value	NOUN
easat-5888	29	28	.	.	PUNCT
easat-5888	30	1	furthermore	furthermore	ADV
easat-5888	30	2	,	,	PUNCT
easat-5888	30	3	when	when	SCONJ
easat-5888	30	4	consumers	consumer	NOUN
easat-5888	30	5	visit	visit	VERB
easat-5888	30	6	hypermarkets	hypermarket	NOUN
easat-5888	30	7	for	for	ADP
easat-5888	30	8	social	social	ADJ
easat-5888	30	9	interaction	interaction	NOUN
easat-5888	30	10	or	or	CCONJ
easat-5888	30	11	family	family	NOUN
easat-5888	30	12	activities	activity	NOUN
easat-5888	30	13	,	,	PUNCT
easat-5888	30	14	these	these	DET
easat-5888	30	15	experiences	experience	NOUN
easat-5888	30	16	contribute	contribute	VERB
easat-5888	30	17	to	to	ADP
easat-5888	30	18	social	social	ADJ
easat-5888	30	19	value	value	NOUN
easat-5888	30	20	,	,	PUNCT
easat-5888	30	21	thereby	thereby	ADV
easat-5888	30	22	enhancing	enhance	VERB
easat-5888	30	23	overall	overall	ADJ
easat-5888	30	24	satisfaction	satisfaction	NOUN
easat-5888	30	25	.	.	PUNCT
easat-5888	31	1	consequently	consequently	ADV
easat-5888	31	2	,	,	PUNCT
easat-5888	31	3	the	the	DET
easat-5888	31	4	impact	impact	NOUN
easat-5888	31	5	of	of	ADP
easat-5888	31	6	service	service	NOUN
easat-5888	31	7	quality	quality	NOUN
easat-5888	31	8	on	on	ADP
easat-5888	31	9	customer	customer	NOUN
easat-5888	31	10	behavior	behavior	NOUN
easat-5888	31	11	necessitates	necessitate	VERB
easat-5888	31	12	a	a	DET
easat-5888	31	13	more	more	ADJ
easat-5888	31	14	in	in	ADP
easat-5888	31	15	-	-	PUNCT
easat-5888	31	16	depth	depth	NOUN
easat-5888	31	17	analysis	analysis	NOUN
easat-5888	31	18	that	that	PRON
easat-5888	31	19	accounts	account	VERB
easat-5888	31	20	for	for	ADP
easat-5888	31	21	the	the	DET
easat-5888	31	22	multidimensional	multidimensional	ADJ
easat-5888	31	23	and	and	CCONJ
easat-5888	31	24	complex	complex	ADJ
easat-5888	31	25	mediating	mediate	VERB
easat-5888	31	26	role	role	NOUN
easat-5888	31	27	of	of	ADP
easat-5888	31	28	consumer	consumer	NOUN
easat-5888	31	29	value	value	NOUN
easat-5888	31	30	.	.	PUNCT
easat-5888	32	1	previous	previous	ADJ
easat-5888	32	2	studies	study	NOUN
easat-5888	32	3	have	have	AUX
easat-5888	32	4	consistently	consistently	ADV
easat-5888	32	5	attempted	attempt	VERB
easat-5888	32	6	to	to	PART
easat-5888	32	7	analyze	analyze	VERB
easat-5888	32	8	the	the	DET
easat-5888	32	9	influence	influence	NOUN
easat-5888	32	10	of	of	ADP
easat-5888	32	11	hypermarket	hypermarket	NOUN
easat-5888	32	12	service	service	NOUN
easat-5888	32	13	quality	quality	NOUN
easat-5888	32	14	on	on	ADP
easat-5888	32	15	consumer	consumer	NOUN
easat-5888	32	16	value	value	NOUN
easat-5888	32	17	,	,	PUNCT
easat-5888	32	18	customer	customer	NOUN
easat-5888	32	19	loyalty	loyalty	NOUN
easat-5888	32	20	,	,	PUNCT
easat-5888	32	21	and	and	CCONJ
easat-5888	32	22	repurchase	repurchase	VERB
easat-5888	32	23	intention	intention	NOUN
easat-5888	32	24	.	.	PUNCT
easat-5888	33	1	in	in	ADP
easat-5888	33	2	particular	particular	ADJ
easat-5888	33	3	,	,	PUNCT
easat-5888	33	4	the	the	DET
easat-5888	33	5	mediating	mediate	VERB
easat-5888	33	6	role	role	NOUN
easat-5888	33	7	of	of	ADP
easat-5888	33	8	consumer	consumer	NOUN
easat-5888	33	9	value	value	NOUN
easat-5888	33	10	in	in	ADP
easat-5888	33	11	the	the	DET
easat-5888	33	12	relationship	relationship	NOUN
easat-5888	33	13	between	between	ADP
easat-5888	33	14	service	service	NOUN
easat-5888	33	15	quality	quality	NOUN
easat-5888	33	16	and	and	CCONJ
easat-5888	33	17	customer	customer	NOUN
easat-5888	33	18	behavior	behavior	NOUN
easat-5888	33	19	has	have	AUX
easat-5888	33	20	been	be	AUX
easat-5888	33	21	emphasized	emphasize	VERB
easat-5888	33	22	[	[	PUNCT
easat-5888	33	23	6	6	NUM
easat-5888	33	24	]	]	PUNCT
easat-5888	33	25	.	.	PUNCT
easat-5888	34	1	however	however	ADV
easat-5888	34	2	,	,	PUNCT
easat-5888	34	3	most	most	ADJ
easat-5888	34	4	studies	study	NOUN
easat-5888	34	5	have	have	AUX
easat-5888	34	6	focused	focus	VERB
easat-5888	34	7	on	on	ADP
easat-5888	34	8	the	the	DET
easat-5888	34	9	effects	effect	NOUN
easat-5888	34	10	of	of	ADP
easat-5888	34	11	specific	specific	ADJ
easat-5888	34	12	service	service	NOUN
easat-5888	34	13	quality	quality	NOUN
easat-5888	34	14	components	component	NOUN
easat-5888	34	15	on	on	ADP
easat-5888	34	16	consumer	consumer	NOUN
easat-5888	34	17	value	value	NOUN
easat-5888	34	18	or	or	CCONJ
easat-5888	34	19	examined	examine	VERB
easat-5888	34	20	direct	direct	ADJ
easat-5888	34	21	relationships	relationship	NOUN
easat-5888	34	22	between	between	ADP
easat-5888	34	23	individual	individual	ADJ
easat-5888	34	24	service	service	NOUN
easat-5888	34	25	quality	quality	NOUN
easat-5888	34	26	factors	factor	NOUN
easat-5888	34	27	and	and	CCONJ
easat-5888	34	28	loyalty	loyalty	NOUN
easat-5888	34	29	.	.	PUNCT
easat-5888	35	1	comprehensive	comprehensive	ADJ
easat-5888	35	2	analyses	analysis	NOUN
easat-5888	35	3	that	that	PRON
easat-5888	35	4	consider	consider	VERB
easat-5888	35	5	the	the	DET
easat-5888	35	6	multidimensional	multidimensional	ADJ
easat-5888	35	7	structure	structure	NOUN
easat-5888	35	8	of	of	ADP
easat-5888	35	9	service	service	NOUN
easat-5888	35	10	quality	quality	NOUN
easat-5888	35	11	and	and	CCONJ
easat-5888	35	12	the	the	DET
easat-5888	35	13	mediating	mediate	VERB
easat-5888	35	14	role	role	NOUN
easat-5888	35	15	of	of	ADP
easat-5888	35	16	consumer	consumer	NOUN
easat-5888	35	17	value	value	NOUN
easat-5888	35	18	remain	remain	VERB
easat-5888	35	19	relatively	relatively	ADV
easat-5888	35	20	scarce	scarce	ADJ
easat-5888	35	21	.	.	PUNCT
easat-5888	36	1	therefore	therefore	ADV
easat-5888	36	2	,	,	PUNCT
easat-5888	36	3	this	this	DET
easat-5888	36	4	study	study	NOUN
easat-5888	36	5	aims	aim	VERB
easat-5888	36	6	to	to	PART
easat-5888	36	7	systematically	systematically	ADV
easat-5888	36	8	analyze	analyze	VERB
easat-5888	36	9	the	the	DET
easat-5888	36	10	impact	impact	NOUN
easat-5888	36	11	of	of	ADP
easat-5888	36	12	hypermarket	hypermarket	NOUN
easat-5888	36	13	service	service	NOUN
easat-5888	36	14	quality	quality	NOUN
easat-5888	36	15	on	on	ADP
easat-5888	36	16	customer	customer	NOUN
easat-5888	36	17	loyalty	loyalty	NOUN
easat-5888	36	18	and	and	CCONJ
easat-5888	36	19	repurchase	repurchase	VERB
easat-5888	36	20	intention	intention	NOUN
easat-5888	36	21	through	through	ADP
easat-5888	36	22	consumer	consumer	NOUN
easat-5888	36	23	value	value	NOUN
easat-5888	36	24	(	(	PUNCT
easat-5888	36	25	functional	functional	ADJ
easat-5888	36	26	value	value	NOUN
easat-5888	36	27	and	and	CCONJ
easat-5888	36	28	emotional	emotional	ADJ
easat-5888	36	29	value	value	NOUN
easat-5888	36	30	)	)	PUNCT
easat-5888	36	31	.	.	PUNCT
easat-5888	37	1	this	this	DET
easat-5888	37	2	research	research	NOUN
easat-5888	37	3	seeks	seek	VERB
easat-5888	37	4	to	to	PART
easat-5888	37	5	identify	identify	VERB
easat-5888	37	6	strategies	strategy	NOUN
easat-5888	37	7	for	for	ADP
easat-5888	37	8	offline	offline	ADJ
easat-5888	37	9	hypermarkets	hypermarket	NOUN
easat-5888	37	10	to	to	PART
easat-5888	37	11	secure	secure	VERB
easat-5888	37	12	a	a	DET
easat-5888	37	13	competitive	competitive	ADJ
easat-5888	37	14	edge	edge	NOUN
easat-5888	37	15	against	against	ADP
easat-5888	37	16	online	online	ADJ
easat-5888	37	17	retailers	retailer	NOUN
easat-5888	37	18	and	and	CCONJ
easat-5888	37	19	provide	provide	VERB
easat-5888	37	20	strategic	strategic	ADJ
easat-5888	37	21	insights	insight	NOUN
easat-5888	37	22	for	for	ADP
easat-5888	37	23	the	the	DET
easat-5888	37	24	retail	retail	ADJ
easat-5888	37	25	industry	industry	NOUN
easat-5888	37	26	.	.	PUNCT
easat-5888	38	1	specifically	specifically	ADV
easat-5888	38	2	,	,	PUNCT
easat-5888	38	3	the	the	DET
easat-5888	38	4	objectives	objective	NOUN
easat-5888	38	5	of	of	ADP
easat-5888	38	6	this	this	DET
easat-5888	38	7	study	study	NOUN
easat-5888	38	8	are	be	AUX
easat-5888	38	9	threefold	threefold	ADV
easat-5888	38	10	:	:	PUNCT
easat-5888	38	11	(	(	PUNCT
easat-5888	38	12	1	1	X
easat-5888	38	13	)	)	PUNCT
easat-5888	38	14	to	to	PART
easat-5888	38	15	analyze	analyze	VERB
easat-5888	38	16	the	the	DET
easat-5888	38	17	impact	impact	NOUN
easat-5888	38	18	of	of	ADP
easat-5888	38	19	hypermarket	hypermarket	NOUN
easat-5888	38	20	service	service	NOUN
easat-5888	38	21	quality	quality	NOUN
easat-5888	38	22	on	on	ADP
easat-5888	38	23	consumer	consumer	NOUN
easat-5888	38	24	value	value	NOUN
easat-5888	38	25	(	(	PUNCT
easat-5888	38	26	functional	functional	ADJ
easat-5888	38	27	and	and	CCONJ
easat-5888	38	28	emotional	emotional	ADJ
easat-5888	38	29	)	)	PUNCT
easat-5888	38	30	,	,	PUNCT
easat-5888	38	31	(	(	PUNCT
easat-5888	38	32	2	2	X
easat-5888	38	33	)	)	PUNCT
easat-5888	38	34	to	to	PART
easat-5888	38	35	identify	identify	VERB
easat-5888	38	36	the	the	DET
easat-5888	38	37	influence	influence	NOUN
easat-5888	38	38	of	of	ADP
easat-5888	38	39	consumer	consumer	NOUN
easat-5888	38	40	value	value	NOUN
easat-5888	38	41	on	on	ADP
easat-5888	38	42	customer	customer	NOUN
easat-5888	38	43	loyalty	loyalty	NOUN
easat-5888	38	44	and	and	CCONJ
easat-5888	38	45	repurchase	repurchase	VERB
easat-5888	38	46	intention	intention	NOUN
easat-5888	38	47	,	,	PUNCT
easat-5888	38	48	and	and	CCONJ
easat-5888	38	49	(	(	PUNCT
easat-5888	38	50	3	3	X
easat-5888	38	51	)	)	PUNCT
easat-5888	38	52	to	to	PART
easat-5888	38	53	determine	determine	VERB
easat-5888	38	54	whether	whether	SCONJ
easat-5888	38	55	consumer	consumer	NOUN
easat-5888	38	56	value	value	NOUN
easat-5888	38	57	mediates	mediate	VERB
easat-5888	38	58	the	the	DET
easat-5888	38	59	relationship	relationship	NOUN
easat-5888	38	60	between	between	ADP
easat-5888	38	61	service	service	NOUN
easat-5888	38	62	quality	quality	NOUN
easat-5888	38	63	and	and	CCONJ
easat-5888	38	64	customer	customer	NOUN
easat-5888	38	65	behavior	behavior	NOUN
easat-5888	38	66	.	.	PUNCT
easat-5888	39	1	ultimately	ultimately	ADV
easat-5888	39	2	,	,	PUNCT
easat-5888	39	3	this	this	DET
easat-5888	39	4	study	study	NOUN
easat-5888	39	5	aims	aim	VERB
easat-5888	39	6	to	to	PART
easat-5888	39	7	provide	provide	VERB
easat-5888	39	8	foundational	foundational	ADJ
easat-5888	39	9	data	datum	NOUN
easat-5888	39	10	for	for	ADP
easat-5888	39	11	hypermarkets	hypermarket	NOUN
easat-5888	39	12	to	to	PART
easat-5888	39	13	develop	develop	VERB
easat-5888	39	14	more	more	ADJ
easat-5888	39	15	concrete	concrete	ADJ
easat-5888	39	16	strategies	strategy	NOUN
easat-5888	39	17	to	to	PART
easat-5888	39	18	enhance	enhance	VERB
easat-5888	39	19	customer	customer	NOUN
easat-5888	39	20	satisfaction	satisfaction	NOUN
easat-5888	39	21	and	and	CCONJ
easat-5888	39	22	loyalty	loyalty	NOUN
easat-5888	39	23	.	.	PUNCT
easat-5888	40	1	furthermore	furthermore	ADV
easat-5888	40	2	,	,	PUNCT
easat-5888	40	3	it	it	PRON
easat-5888	40	4	seeks	seek	VERB
easat-5888	40	5	to	to	PART
easat-5888	40	6	propose	propose	VERB
easat-5888	40	7	diverse	diverse	ADJ
easat-5888	40	8	approaches	approach	NOUN
easat-5888	40	9	for	for	ADP
easat-5888	40	10	improving	improve	VERB
easat-5888	40	11	consumer	consumer	NOUN
easat-5888	40	12	value	value	NOUN
easat-5888	40	13	,	,	PUNCT
easat-5888	40	14	offering	offer	VERB
easat-5888	40	15	meaningful	meaningful	ADJ
easat-5888	40	16	implications	implication	NOUN
easat-5888	40	17	for	for	ADP
easat-5888	40	18	the	the	DET
easat-5888	40	19	broader	broad	ADJ
easat-5888	40	20	retail	retail	ADJ
easat-5888	40	21	industry	industry	NOUN
easat-5888	40	22	.	.	PUNCT
easat-5888	41	1	2	2	X
easat-5888	41	2	.	.	X
easat-5888	41	3	theoretical	theoretical	ADJ
easat-5888	41	4	background	background	NOUN
easat-5888	41	5	2.1	2.1	NUM
easat-5888	41	6	.	.	PUNCT
easat-5888	41	7	service	service	NOUN
easat-5888	41	8	quality	quality	NOUN
easat-5888	41	9	in	in	ADP
easat-5888	41	10	large	large	ADJ
easat-5888	41	11	-	-	PUNCT
easat-5888	41	12	scale	scale	NOUN
easat-5888	41	13	retail	retail	ADJ
easat-5888	41	14	stores	store	NOUN
easat-5888	41	15	service	service	NOUN
easat-5888	41	16	quality	quality	NOUN
easat-5888	41	17	is	be	AUX
easat-5888	41	18	a	a	DET
easat-5888	41	19	comprehensive	comprehensive	ADJ
easat-5888	41	20	concept	concept	NOUN
easat-5888	41	21	encompassing	encompass	VERB
easat-5888	41	22	customers	customer	NOUN
easat-5888	41	23	'	'	PART
easat-5888	41	24	cognitive	cognitive	ADJ
easat-5888	41	25	and	and	CCONJ
easat-5888	41	26	emotional	emotional	ADJ
easat-5888	41	27	evaluations	evaluation	NOUN
easat-5888	41	28	of	of	ADP
easat-5888	41	29	the	the	DET
easat-5888	41	30	overall	overall	ADJ
easat-5888	41	31	performance	performance	NOUN
easat-5888	41	32	of	of	ADP
easat-5888	41	33	services	service	NOUN
easat-5888	41	34	provided	provide	VERB
easat-5888	41	35	by	by	ADP
easat-5888	41	36	a	a	DET
easat-5888	41	37	company	company	NOUN
easat-5888	41	38	[	[	X
easat-5888	41	39	7	7	NUM
easat-5888	41	40	]	]	PUNCT
easat-5888	41	41	.	.	PUNCT
easat-5888	42	1	in	in	ADP
easat-5888	42	2	offline	offline	ADJ
easat-5888	42	3	retail	retail	ADJ
easat-5888	42	4	stores	store	NOUN
easat-5888	42	5	like	like	ADP
easat-5888	42	6	hypermarkets	hypermarket	NOUN
easat-5888	42	7	,	,	PUNCT
easat-5888	42	8	not	not	PART
easat-5888	42	9	only	only	ADV
easat-5888	42	10	product	product	NOUN
easat-5888	42	11	quality	quality	NOUN
easat-5888	42	12	but	but	CCONJ
easat-5888	42	13	also	also	ADV
easat-5888	42	14	factors	factor	NOUN
easat-5888	42	15	such	such	ADJ
easat-5888	42	16	as	as	ADP
easat-5888	42	17	staff	staff	NOUN
easat-5888	42	18	service	service	NOUN
easat-5888	42	19	attitudes	attitude	NOUN
easat-5888	42	20	,	,	PUNCT
easat-5888	42	21	store	store	NOUN
easat-5888	42	22	cleanliness	cleanliness	NOUN
easat-5888	42	23	,	,	PUNCT
easat-5888	42	24	and	and	CCONJ
easat-5888	42	25	shopping	shopping	NOUN
easat-5888	42	26	convenience	convenience	NOUN
easat-5888	42	27	serve	serve	VERB
easat-5888	42	28	as	as	ADP
easat-5888	42	29	key	key	ADJ
easat-5888	42	30	components	component	NOUN
easat-5888	42	31	of	of	ADP
easat-5888	42	32	service	service	NOUN
easat-5888	42	33	quality	quality	NOUN
easat-5888	42	34	[	[	X
easat-5888	42	35	8	8	NUM
easat-5888	42	36	]	]	PUNCT
easat-5888	42	37	.	.	PUNCT
easat-5888	43	1	service	service	NOUN
easat-5888	43	2	quality	quality	NOUN
easat-5888	43	3	has	have	AUX
easat-5888	43	4	been	be	AUX
easat-5888	43	5	identified	identify	VERB
easat-5888	43	6	as	as	ADP
easat-5888	43	7	a	a	DET
easat-5888	43	8	critical	critical	ADJ
easat-5888	43	9	factor	factor	NOUN
easat-5888	43	10	that	that	PRON
easat-5888	43	11	enhances	enhance	VERB
easat-5888	43	12	customer	customer	NOUN
easat-5888	43	13	satisfaction	satisfaction	NOUN
easat-5888	43	14	and	and	CCONJ
easat-5888	43	15	positively	positively	ADV
easat-5888	43	16	influences	influence	VERB
easat-5888	43	17	loyalty	loyalty	NOUN
easat-5888	43	18	and	and	CCONJ
easat-5888	43	19	repurchase	repurchase	VERB
easat-5888	43	20	intention	intention	NOUN
easat-5888	43	21	,	,	PUNCT
easat-5888	43	22	directly	directly	ADV
easat-5888	43	23	contributing	contribute	VERB
easat-5888	43	24	to	to	ADP
easat-5888	43	25	the	the	DET
easat-5888	43	26	long	long	ADJ
easat-5888	43	27	-	-	PUNCT
easat-5888	43	28	term	term	NOUN
easat-5888	43	29	performance	performance	NOUN
easat-5888	43	30	of	of	ADP
easat-5888	43	31	businesses	business	NOUN
easat-5888	43	32	[	[	X
easat-5888	43	33	1	1	NUM
easat-5888	43	34	]	]	PUNCT
easat-5888	43	35	.	.	PUNCT
easat-5888	44	1	for	for	ADP
easat-5888	44	2	hypermarkets	hypermarket	NOUN
easat-5888	44	3	,	,	PUNCT
easat-5888	44	4	it	it	PRON
easat-5888	44	5	is	be	AUX
easat-5888	44	6	essential	essential	ADJ
easat-5888	44	7	to	to	PART
easat-5888	44	8	provide	provide	VERB
easat-5888	44	9	customer	customer	NOUN
easat-5888	44	10	satisfaction	satisfaction	NOUN
easat-5888	44	11	by	by	ADP
easat-5888	44	12	leveraging	leverage	VERB
easat-5888	44	13	various	various	ADJ
easat-5888	44	14	products	product	NOUN
easat-5888	44	15	,	,	PUNCT
easat-5888	44	16	competitive	competitive	ADJ
easat-5888	44	17	pricing	pricing	NOUN
easat-5888	44	18	,	,	PUNCT
easat-5888	44	19	and	and	CCONJ
easat-5888	44	20	a	a	DET
easat-5888	44	21	convenient	convenient	ADJ
easat-5888	44	22	shopping	shopping	NOUN
easat-5888	44	23	environment	environment	NOUN
easat-5888	45	1	[	[	X
easat-5888	45	2	9	9	NUM
easat-5888	45	3	]	]	PUNCT
easat-5888	45	4	.	.	PUNCT
easat-5888	46	1	2.2	2.2	NUM
easat-5888	46	2	.	.	PUNCT
easat-5888	46	3	consumer	consumer	NOUN
easat-5888	46	4	value	value	NOUN
easat-5888	46	5	(	(	PUNCT
easat-5888	46	6	emotional	emotional	ADJ
easat-5888	46	7	value	value	NOUN
easat-5888	46	8	,	,	PUNCT
easat-5888	46	9	functional	functional	ADJ
easat-5888	46	10	value	value	NOUN
easat-5888	46	11	)	)	PUNCT
easat-5888	46	12	consumer	consumer	NOUN
easat-5888	46	13	value	value	NOUN
easat-5888	46	14	is	be	AUX
easat-5888	46	15	defined	define	VERB
easat-5888	46	16	as	as	ADP
easat-5888	46	17	the	the	DET
easat-5888	46	18	overall	overall	ADJ
easat-5888	46	19	benefits	benefit	NOUN
easat-5888	46	20	and	and	CCONJ
easat-5888	46	21	experiences	experience	NOUN
easat-5888	46	22	that	that	SCONJ
easat-5888	46	23	customers	customer	NOUN
easat-5888	46	24	gain	gain	VERB
easat-5888	46	25	from	from	ADP
easat-5888	46	26	a	a	DET
easat-5888	46	27	product	product	NOUN
easat-5888	46	28	or	or	CCONJ
easat-5888	46	29	service	service	NOUN
easat-5888	46	30	,	,	PUNCT
easat-5888	46	31	and	and	CCONJ
easat-5888	46	32	it	it	PRON
easat-5888	46	33	can	can	AUX
easat-5888	46	34	be	be	AUX
easat-5888	46	35	broadly	broadly	ADV
easat-5888	46	36	divided	divide	VERB
easat-5888	46	37	into	into	ADP
easat-5888	46	38	functional	functional	ADJ
easat-5888	46	39	value	value	NOUN
easat-5888	46	40	and	and	CCONJ
easat-5888	46	41	emotional	emotional	ADJ
easat-5888	46	42	value	value	NOUN
easat-5888	46	43	[	[	X
easat-5888	46	44	10	10	NUM
easat-5888	46	45	]	]	PUNCT
easat-5888	46	46	.	.	PUNCT
easat-5888	47	1	functional	functional	ADJ
easat-5888	47	2	value	value	NOUN
easat-5888	47	3	refers	refer	VERB
easat-5888	47	4	to	to	ADP
easat-5888	47	5	consumers	consumer	NOUN
easat-5888	47	6	'	'	PART
easat-5888	47	7	evaluations	evaluation	NOUN
easat-5888	47	8	of	of	ADP
easat-5888	47	9	a	a	DET
easat-5888	47	10	product	product	NOUN
easat-5888	47	11	's	's	PART
easat-5888	47	12	practicality	practicality	NOUN
easat-5888	47	13	,	,	PUNCT
easat-5888	47	14	utility	utility	NOUN
easat-5888	47	15	,	,	PUNCT
easat-5888	47	16	and	and	CCONJ
easat-5888	47	17	price	price	NOUN
easat-5888	47	18	competitiveness	competitiveness	NOUN
easat-5888	47	19	.	.	PUNCT
easat-5888	48	1	in	in	ADP
easat-5888	48	2	hypermarkets	hypermarket	NOUN
easat-5888	48	3	,	,	PUNCT
easat-5888	48	4	key	key	ADJ
easat-5888	48	5	elements	element	NOUN
easat-5888	48	6	of	of	ADP
easat-5888	48	7	functional	functional	ADJ
easat-5888	48	8	value	value	NOUN
easat-5888	48	9	include	include	VERB
easat-5888	48	10	product	product	NOUN
easat-5888	48	11	quality	quality	NOUN
easat-5888	48	12	,	,	PUNCT
easat-5888	48	13	reasonable	reasonable	ADJ
easat-5888	48	14	pricing	pricing	NOUN
easat-5888	48	15	,	,	PUNCT
easat-5888	48	16	and	and	CCONJ
easat-5888	48	17	shopping	shopping	NOUN
easat-5888	48	18	convenience	convenience	NOUN
easat-5888	48	19	.	.	PUNCT
easat-5888	49	1	in	in	ADP
easat-5888	49	2	contrast	contrast	NOUN
easat-5888	49	3	,	,	PUNCT
easat-5888	49	4	emotional	emotional	ADJ
easat-5888	49	5	value	value	NOUN
easat-5888	49	6	encompasses	encompass	VERB
easat-5888	49	7	the	the	DET
easat-5888	49	8	emotional	emotional	ADJ
easat-5888	49	9	responses	response	NOUN
easat-5888	49	10	consumers	consumer	NOUN
easat-5888	49	11	experience	experience	VERB
easat-5888	49	12	during	during	ADP
easat-5888	49	13	the	the	DET
easat-5888	49	14	shopping	shopping	NOUN
easat-5888	49	15	process	process	NOUN
easat-5888	49	16	,	,	PUNCT
easat-5888	49	17	such	such	ADJ
easat-5888	49	18	as	as	ADP
easat-5888	49	19	joy	joy	NOUN
easat-5888	49	20	,	,	PUNCT
easat-5888	49	21	satisfaction	satisfaction	NOUN
easat-5888	49	22	,	,	PUNCT
easat-5888	49	23	and	and	CCONJ
easat-5888	49	24	enjoyment	enjoyment	NOUN
easat-5888	49	25	[	[	X
easat-5888	49	26	11	11	NUM
easat-5888	49	27	]	]	PUNCT
easat-5888	49	28	.	.	PUNCT
easat-5888	50	1	emotional	emotional	ADJ
easat-5888	50	2	value	value	NOUN
easat-5888	50	3	is	be	AUX
easat-5888	50	4	influenced	influence	VERB
easat-5888	50	5	by	by	ADP
easat-5888	50	6	factors	factor	NOUN
easat-5888	50	7	such	such	ADJ
easat-5888	50	8	as	as	ADP
easat-5888	50	9	friendly	friendly	ADJ
easat-5888	50	10	service	service	NOUN
easat-5888	50	11	from	from	ADP
easat-5888	50	12	staff	staff	NOUN
easat-5888	50	13	and	and	CCONJ
easat-5888	50	14	a	a	DET
easat-5888	50	15	clean	clean	ADJ
easat-5888	50	16	shopping	shopping	NOUN
easat-5888	50	17	environment	environment	NOUN
easat-5888	50	18	,	,	PUNCT
easat-5888	50	19	which	which	PRON
easat-5888	50	20	elicit	elicit	VERB
easat-5888	50	21	positive	positive	ADJ
easat-5888	50	22	emotions	emotion	NOUN
easat-5888	50	23	and	and	CCONJ
easat-5888	50	24	play	play	VERB
easat-5888	50	25	a	a	DET
easat-5888	50	26	significant	significant	ADJ
easat-5888	50	27	role	role	NOUN
easat-5888	50	28	in	in	ADP
easat-5888	50	29	enhancing	enhance	VERB
easat-5888	50	30	consumer	consumer	NOUN
easat-5888	50	31	satisfaction	satisfaction	NOUN
easat-5888	50	32	[	[	X
easat-5888	50	33	12	12	NUM
easat-5888	50	34	]	]	PUNCT
easat-5888	50	35	.	.	PUNCT
easat-5888	51	1	consumer	consumer	NOUN
easat-5888	51	2	value	value	NOUN
easat-5888	51	3	significantly	significantly	ADV
easat-5888	51	4	impacts	impact	VERB
easat-5888	51	5	behavioral	behavioral	ADJ
easat-5888	51	6	loyalty	loyalty	NOUN
easat-5888	51	7	and	and	CCONJ
easat-5888	51	8	repurchase	repurchase	VERB
easat-5888	51	9	intention	intention	NOUN
easat-5888	51	10	.	.	PUNCT
easat-5888	52	1	the	the	PRON
easat-5888	52	2	higher	high	ADJ
easat-5888	52	3	the	the	DET
easat-5888	52	4	consumer	consumer	NOUN
easat-5888	52	5	value	value	NOUN
easat-5888	52	6	perceived	perceive	VERB
easat-5888	52	7	by	by	ADP
easat-5888	52	8	customers	customer	NOUN
easat-5888	52	9	,	,	PUNCT
easat-5888	52	10	the	the	PRON
easat-5888	52	11	more	more	ADV
easat-5888	52	12	likely	likely	ADJ
easat-5888	52	13	they	they	PRON
easat-5888	52	14	are	be	AUX
easat-5888	52	15	to	to	PART
easat-5888	52	16	have	have	VERB
easat-5888	52	17	a	a	DET
easat-5888	52	18	positive	positive	ADJ
easat-5888	52	19	evaluation	evaluation	NOUN
easat-5888	52	20	of	of	ADP
easat-5888	52	21	the	the	DET
easat-5888	52	22	2921	2921	NUM
easat-5888	52	23	edelweiss	edelweiss	PROPN
easat-5888	52	24	applied	apply	VERB
easat-5888	52	25	science	science	NOUN
easat-5888	52	26	and	and	CCONJ
easat-5888	52	27	technology	technology	NOUN
easat-5888	52	28	issn	issn	PROPN
easat-5888	52	29	:	:	PUNCT
easat-5888	52	30	2576	2576	NUM
easat-5888	52	31	-	-	SYM
easat-5888	52	32	8484	8484	NUM
easat-5888	52	33	vol	vol	NOUN
easat-5888	52	34	.	.	PROPN
easat-5888	53	1	9	9	NUM
easat-5888	53	2	,	,	PUNCT
easat-5888	53	3	no	no	INTJ
easat-5888	53	4	.	.	NOUN
easat-5888	54	1	3	3	NUM
easat-5888	54	2	:	:	PUNCT
easat-5888	54	3	2919	2919	NUM
easat-5888	54	4	-	-	SYM
easat-5888	54	5	2929	2929	NUM
easat-5888	54	6	,	,	PUNCT
easat-5888	54	7	2025	2025	NUM
easat-5888	54	8	doi	doi	NOUN
easat-5888	54	9	:	:	PUNCT
easat-5888	54	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	54	11	©	©	PROPN
easat-5888	54	12	2025	2025	NUM
easat-5888	54	13	by	by	ADP
easat-5888	54	14	the	the	DET
easat-5888	54	15	author	author	NOUN
easat-5888	54	16	;	;	PUNCT
easat-5888	54	17	licensee	licensee	PROPN
easat-5888	54	18	learning	learning	PROPN
easat-5888	54	19	gate	gate	PROPN
easat-5888	54	20	company	company	PROPN
easat-5888	54	21	and	and	CCONJ
easat-5888	54	22	demonstrate	demonstrate	VERB
easat-5888	54	23	loyalty	loyalty	NOUN
easat-5888	54	24	[	[	X
easat-5888	54	25	7	7	NUM
easat-5888	54	26	]	]	PUNCT
easat-5888	54	27	.	.	PUNCT
easat-5888	55	1	2.3	2.3	NUM
easat-5888	55	2	.	.	PUNCT
easat-5888	55	3	customer	customer	NOUN
easat-5888	55	4	loyalty	loyalty	NOUN
easat-5888	55	5	customer	customer	NOUN
easat-5888	55	6	loyalty	loyalty	NOUN
easat-5888	55	7	is	be	AUX
easat-5888	55	8	defined	define	VERB
easat-5888	55	9	as	as	ADP
easat-5888	55	10	a	a	DET
easat-5888	55	11	consistent	consistent	ADJ
easat-5888	55	12	positive	positive	ADJ
easat-5888	55	13	attitude	attitude	NOUN
easat-5888	55	14	toward	toward	ADP
easat-5888	55	15	a	a	DET
easat-5888	55	16	specific	specific	ADJ
easat-5888	55	17	company	company	NOUN
easat-5888	55	18	or	or	CCONJ
easat-5888	55	19	brand	brand	NOUN
easat-5888	55	20	,	,	PUNCT
easat-5888	55	21	accompanied	accompany	VERB
easat-5888	55	22	by	by	ADP
easat-5888	55	23	an	an	DET
easat-5888	55	24	intention	intention	NOUN
easat-5888	55	25	to	to	PART
easat-5888	55	26	repurchase	repurchase	VERB
easat-5888	55	27	.	.	PUNCT
easat-5888	56	1	it	it	PRON
easat-5888	56	2	is	be	AUX
easat-5888	56	3	a	a	DET
easat-5888	56	4	critical	critical	ADJ
easat-5888	56	5	factor	factor	NOUN
easat-5888	56	6	for	for	ADP
easat-5888	56	7	the	the	DET
easat-5888	56	8	long	long	ADJ
easat-5888	56	9	-	-	PUNCT
easat-5888	56	10	term	term	NOUN
easat-5888	56	11	success	success	NOUN
easat-5888	56	12	of	of	ADP
easat-5888	56	13	a	a	DET
easat-5888	56	14	business	business	NOUN
easat-5888	56	15	[	[	X
easat-5888	56	16	13	13	NUM
easat-5888	56	17	]	]	PUNCT
easat-5888	56	18	.	.	PUNCT
easat-5888	57	1	in	in	ADP
easat-5888	57	2	the	the	DET
easat-5888	57	3	case	case	NOUN
easat-5888	57	4	of	of	ADP
easat-5888	57	5	retail	retail	ADJ
easat-5888	57	6	stores	store	NOUN
easat-5888	57	7	like	like	ADP
easat-5888	57	8	hypermarkets	hypermarket	NOUN
easat-5888	57	9	,	,	PUNCT
easat-5888	57	10	customer	customer	NOUN
easat-5888	57	11	loyalty	loyalty	NOUN
easat-5888	57	12	plays	play	VERB
easat-5888	57	13	a	a	DET
easat-5888	57	14	pivotal	pivotal	ADJ
easat-5888	57	15	role	role	NOUN
easat-5888	57	16	in	in	ADP
easat-5888	57	17	encouraging	encourage	VERB
easat-5888	57	18	repeat	repeat	NOUN
easat-5888	57	19	visits	visit	NOUN
easat-5888	57	20	and	and	CCONJ
easat-5888	57	21	repurchases	repurchase	NOUN
easat-5888	57	22	,	,	PUNCT
easat-5888	57	23	helping	help	VERB
easat-5888	57	24	the	the	DET
easat-5888	57	25	company	company	NOUN
easat-5888	57	26	maintain	maintain	VERB
easat-5888	57	27	a	a	DET
easat-5888	57	28	competitive	competitive	ADJ
easat-5888	57	29	edge	edge	NOUN
easat-5888	57	30	in	in	ADP
easat-5888	57	31	the	the	DET
easat-5888	57	32	market	market	NOUN
easat-5888	57	33	.	.	PUNCT
easat-5888	58	1	customer	customer	NOUN
easat-5888	58	2	loyalty	loyalty	NOUN
easat-5888	58	3	is	be	AUX
easat-5888	58	4	strengthened	strengthen	VERB
easat-5888	58	5	when	when	SCONJ
easat-5888	58	6	customers	customer	NOUN
easat-5888	58	7	are	be	AUX
easat-5888	58	8	satisfied	satisfied	ADJ
easat-5888	58	9	with	with	ADP
easat-5888	58	10	the	the	DET
easat-5888	58	11	service	service	NOUN
easat-5888	58	12	and	and	CCONJ
easat-5888	58	13	build	build	VERB
easat-5888	58	14	trust	trust	NOUN
easat-5888	58	15	in	in	ADP
easat-5888	58	16	the	the	DET
easat-5888	58	17	company	company	NOUN
easat-5888	58	18	,	,	PUNCT
easat-5888	58	19	which	which	PRON
easat-5888	58	20	in	in	ADP
easat-5888	58	21	turn	turn	NOUN
easat-5888	58	22	positively	positively	ADV
easat-5888	58	23	impacts	impact	VERB
easat-5888	58	24	revenue	revenue	NOUN
easat-5888	58	25	growth	growth	NOUN
easat-5888	58	26	and	and	CCONJ
easat-5888	58	27	enhances	enhance	VERB
easat-5888	58	28	the	the	DET
easat-5888	58	29	brand	brand	NOUN
easat-5888	58	30	image	image	NOUN
easat-5888	58	31	[	[	X
easat-5888	58	32	14	14	NUM
easat-5888	58	33	]	]	PUNCT
easat-5888	58	34	.	.	PUNCT
easat-5888	59	1	moreover	moreover	ADV
easat-5888	59	2	,	,	PUNCT
easat-5888	59	3	customer	customer	NOUN
easat-5888	59	4	loyalty	loyalty	NOUN
easat-5888	59	5	extends	extend	VERB
easat-5888	59	6	beyond	beyond	ADP
easat-5888	59	7	mere	mere	ADJ
easat-5888	59	8	purchasing	purchase	VERB
easat-5888	59	9	behavior	behavior	NOUN
easat-5888	59	10	;	;	PUNCT
easat-5888	59	11	it	it	PRON
easat-5888	59	12	also	also	ADV
easat-5888	59	13	includes	include	VERB
easat-5888	59	14	advocacy	advocacy	NOUN
easat-5888	59	15	behaviors	behavior	NOUN
easat-5888	59	16	,	,	PUNCT
easat-5888	59	17	such	such	ADJ
easat-5888	59	18	as	as	ADP
easat-5888	59	19	voluntarily	voluntarily	ADV
easat-5888	59	20	spreading	spread	VERB
easat-5888	59	21	positive	positive	ADJ
easat-5888	59	22	word	word	NOUN
easat-5888	59	23	-	-	PUNCT
easat-5888	59	24	of	of	ADP
easat-5888	59	25	-	-	PUNCT
easat-5888	59	26	mouth	mouth	NOUN
easat-5888	59	27	about	about	ADP
easat-5888	59	28	the	the	DET
easat-5888	59	29	company	company	NOUN
easat-5888	59	30	[	[	X
easat-5888	59	31	15	15	NUM
easat-5888	59	32	]	]	PUNCT
easat-5888	59	33	.	.	PUNCT
easat-5888	60	1	in	in	ADP
easat-5888	60	2	this	this	DET
easat-5888	60	3	sense	sense	NOUN
easat-5888	60	4	,	,	PUNCT
easat-5888	60	5	hypermarkets	hypermarket	NOUN
easat-5888	60	6	can	can	AUX
easat-5888	60	7	enhance	enhance	VERB
easat-5888	60	8	customer	customer	NOUN
easat-5888	60	9	loyalty	loyalty	NOUN
easat-5888	60	10	by	by	ADP
easat-5888	60	11	maintaining	maintain	VERB
easat-5888	60	12	high	high	ADJ
easat-5888	60	13	levels	level	NOUN
easat-5888	60	14	of	of	ADP
easat-5888	60	15	service	service	NOUN
easat-5888	60	16	quality	quality	NOUN
easat-5888	60	17	,	,	PUNCT
easat-5888	60	18	which	which	PRON
easat-5888	60	19	will	will	AUX
easat-5888	60	20	ultimately	ultimately	ADV
easat-5888	60	21	contribute	contribute	VERB
easat-5888	60	22	to	to	ADP
easat-5888	60	23	improving	improve	VERB
easat-5888	60	24	their	their	PRON
easat-5888	60	25	competitiveness	competitiveness	NOUN
easat-5888	60	26	in	in	ADP
easat-5888	60	27	the	the	DET
easat-5888	60	28	industry	industry	NOUN
easat-5888	60	29	.	.	PUNCT
easat-5888	61	1	2.4	2.4	NUM
easat-5888	61	2	.	.	PUNCT
easat-5888	61	3	repurchase	repurchase	VERB
easat-5888	61	4	intention	intention	NOUN
easat-5888	61	5	repurchase	repurchase	NOUN
easat-5888	61	6	intention	intention	NOUN
easat-5888	61	7	refers	refer	VERB
easat-5888	61	8	to	to	ADP
easat-5888	61	9	a	a	DET
easat-5888	61	10	customer	customer	NOUN
easat-5888	61	11	's	's	PART
easat-5888	61	12	willingness	willingness	NOUN
easat-5888	61	13	to	to	PART
easat-5888	61	14	repeatedly	repeatedly	ADV
easat-5888	61	15	purchase	purchase	VERB
easat-5888	61	16	the	the	DET
easat-5888	61	17	same	same	ADJ
easat-5888	61	18	product	product	NOUN
easat-5888	61	19	or	or	CCONJ
easat-5888	61	20	service	service	NOUN
easat-5888	61	21	.	.	PUNCT
easat-5888	62	1	it	it	PRON
easat-5888	62	2	is	be	AUX
easat-5888	62	3	considered	consider	VERB
easat-5888	62	4	a	a	DET
easat-5888	62	5	crucial	crucial	ADJ
easat-5888	62	6	factor	factor	NOUN
easat-5888	62	7	for	for	ADP
easat-5888	62	8	maintaining	maintain	VERB
easat-5888	62	9	profitability	profitability	NOUN
easat-5888	62	10	and	and	CCONJ
easat-5888	62	11	driving	drive	VERB
easat-5888	62	12	growth	growth	NOUN
easat-5888	62	13	for	for	ADP
easat-5888	62	14	businesses	business	NOUN
easat-5888	62	15	[	[	X
easat-5888	62	16	16	16	NUM
easat-5888	62	17	]	]	PUNCT
easat-5888	62	18	.	.	PUNCT
easat-5888	63	1	repurchase	repurchase	VERB
easat-5888	63	2	intention	intention	NOUN
easat-5888	63	3	is	be	AUX
easat-5888	63	4	primarily	primarily	ADV
easat-5888	63	5	shaped	shape	VERB
easat-5888	63	6	by	by	ADP
easat-5888	63	7	the	the	DET
easat-5888	63	8	satisfaction	satisfaction	NOUN
easat-5888	63	9	and	and	CCONJ
easat-5888	63	10	positive	positive	ADJ
easat-5888	63	11	experiences	experience	NOUN
easat-5888	63	12	customers	customer	NOUN
easat-5888	63	13	derive	derive	VERB
easat-5888	63	14	after	after	ADP
easat-5888	63	15	using	use	VERB
easat-5888	63	16	a	a	DET
easat-5888	63	17	service	service	NOUN
easat-5888	63	18	,	,	PUNCT
easat-5888	63	19	which	which	PRON
easat-5888	63	20	is	be	AUX
easat-5888	63	21	closely	closely	ADV
easat-5888	63	22	linked	link	VERB
easat-5888	63	23	to	to	ADP
easat-5888	63	24	customer	customer	NOUN
easat-5888	63	25	loyalty	loyalty	NOUN
easat-5888	63	26	[	[	X
easat-5888	63	27	17	17	NUM
easat-5888	63	28	]	]	PUNCT
easat-5888	63	29	.	.	PUNCT
easat-5888	64	1	in	in	ADP
easat-5888	64	2	the	the	DET
easat-5888	64	3	context	context	NOUN
easat-5888	64	4	of	of	ADP
easat-5888	64	5	hypermarkets	hypermarket	NOUN
easat-5888	64	6	,	,	PUNCT
easat-5888	64	7	repurchase	repurchase	VERB
easat-5888	64	8	intention	intention	NOUN
easat-5888	64	9	increases	increase	NOUN
easat-5888	64	10	when	when	SCONJ
easat-5888	64	11	customers	customer	NOUN
easat-5888	64	12	are	be	AUX
easat-5888	64	13	satisfied	satisfied	ADJ
easat-5888	64	14	with	with	ADP
easat-5888	64	15	the	the	DET
easat-5888	64	16	service	service	NOUN
easat-5888	64	17	quality	quality	NOUN
easat-5888	64	18	,	,	PUNCT
easat-5888	64	19	product	product	NOUN
easat-5888	64	20	quality	quality	NOUN
easat-5888	64	21	,	,	PUNCT
easat-5888	64	22	and	and	CCONJ
easat-5888	64	23	shopping	shopping	NOUN
easat-5888	64	24	convenience	convenience	NOUN
easat-5888	64	25	they	they	PRON
easat-5888	64	26	experience	experience	VERB
easat-5888	64	27	.	.	PUNCT
easat-5888	65	1	this	this	PRON
easat-5888	65	2	makes	make	VERB
easat-5888	65	3	repurchase	repurchase	AUX
easat-5888	65	4	intention	intention	VERB
easat-5888	65	5	a	a	DET
easat-5888	65	6	key	key	ADJ
easat-5888	65	7	factor	factor	NOUN
easat-5888	65	8	in	in	ADP
easat-5888	65	9	encouraging	encourage	VERB
easat-5888	65	10	repeat	repeat	NOUN
easat-5888	65	11	visits	visit	NOUN
easat-5888	65	12	,	,	PUNCT
easat-5888	65	13	which	which	PRON
easat-5888	65	14	is	be	AUX
easat-5888	65	15	vital	vital	ADJ
easat-5888	65	16	for	for	ADP
easat-5888	65	17	the	the	DET
easat-5888	65	18	success	success	NOUN
easat-5888	65	19	of	of	ADP
easat-5888	65	20	offline	offline	ADJ
easat-5888	65	21	retailers	retailer	NOUN
easat-5888	65	22	[	[	X
easat-5888	65	23	16	16	NUM
easat-5888	65	24	]	]	PUNCT
easat-5888	65	25	.	.	PUNCT
easat-5888	66	1	in	in	ADP
easat-5888	66	2	summary	summary	NOUN
easat-5888	66	3	,	,	PUNCT
easat-5888	66	4	repurchase	repurchase	VERB
easat-5888	66	5	intention	intention	NOUN
easat-5888	66	6	is	be	AUX
easat-5888	66	7	essential	essential	ADJ
easat-5888	66	8	not	not	PART
easat-5888	66	9	only	only	ADV
easat-5888	66	10	for	for	ADP
easat-5888	66	11	driving	drive	VERB
easat-5888	66	12	long	long	ADJ
easat-5888	66	13	-	-	PUNCT
easat-5888	66	14	term	term	NOUN
easat-5888	66	15	revenue	revenue	NOUN
easat-5888	66	16	growth	growth	NOUN
easat-5888	66	17	but	but	CCONJ
easat-5888	66	18	also	also	ADV
easat-5888	66	19	for	for	ADP
easat-5888	66	20	maintaining	maintain	VERB
easat-5888	66	21	customer	customer	NOUN
easat-5888	66	22	trust	trust	NOUN
easat-5888	66	23	and	and	CCONJ
easat-5888	66	24	fostering	foster	VERB
easat-5888	66	25	a	a	DET
easat-5888	66	26	positive	positive	ADJ
easat-5888	66	27	brand	brand	NOUN
easat-5888	66	28	image	image	NOUN
easat-5888	66	29	.	.	PUNCT
easat-5888	67	1	encouraging	encourage	VERB
easat-5888	67	2	high	high	ADJ
easat-5888	67	3	levels	level	NOUN
easat-5888	67	4	of	of	ADP
easat-5888	67	5	repurchase	repurchase	NOUN
easat-5888	67	6	intention	intention	NOUN
easat-5888	67	7	plays	play	VERB
easat-5888	67	8	a	a	DET
easat-5888	67	9	significant	significant	ADJ
easat-5888	67	10	role	role	NOUN
easat-5888	67	11	in	in	ADP
easat-5888	67	12	strengthening	strengthen	VERB
easat-5888	67	13	a	a	DET
easat-5888	67	14	retailer	retailer	NOUN
easat-5888	67	15	's	's	PART
easat-5888	67	16	competitive	competitive	ADJ
easat-5888	67	17	edge	edge	NOUN
easat-5888	67	18	in	in	ADP
easat-5888	67	19	the	the	DET
easat-5888	67	20	market	market	NOUN
easat-5888	67	21	.	.	PUNCT
easat-5888	68	1	3	3	X
easat-5888	68	2	.	.	X
easat-5888	68	3	research	research	NOUN
easat-5888	68	4	method	method	NOUN
easat-5888	68	5	3.1	3.1	NUM
easat-5888	68	6	.	.	PUNCT
easat-5888	68	7	sample	sample	NOUN
easat-5888	68	8	design	design	NOUN
easat-5888	68	9	and	and	CCONJ
easat-5888	68	10	measurement	measurement	NOUN
easat-5888	68	11	tools	tool	NOUN
easat-5888	68	12	this	this	DET
easat-5888	68	13	study	study	NOUN
easat-5888	68	14	aimed	aim	VERB
easat-5888	68	15	to	to	PART
easat-5888	68	16	examine	examine	VERB
easat-5888	68	17	the	the	DET
easat-5888	68	18	impact	impact	NOUN
easat-5888	68	19	of	of	ADP
easat-5888	68	20	service	service	NOUN
easat-5888	68	21	quality	quality	NOUN
easat-5888	68	22	in	in	ADP
easat-5888	68	23	hypermarkets	hypermarket	NOUN
easat-5888	68	24	on	on	ADP
easat-5888	68	25	customer	customer	NOUN
easat-5888	68	26	loyalty	loyalty	NOUN
easat-5888	68	27	and	and	CCONJ
easat-5888	68	28	repurchase	repurchase	VERB
easat-5888	68	29	intention	intention	NOUN
easat-5888	68	30	through	through	ADP
easat-5888	68	31	consumer	consumer	NOUN
easat-5888	68	32	value	value	NOUN
easat-5888	68	33	(	(	PUNCT
easat-5888	68	34	emotional	emotional	ADJ
easat-5888	68	35	and	and	CCONJ
easat-5888	68	36	functional	functional	ADJ
easat-5888	68	37	value	value	NOUN
easat-5888	68	38	)	)	PUNCT
easat-5888	68	39	.	.	PUNCT
easat-5888	69	1	to	to	PART
easat-5888	69	2	achieve	achieve	VERB
easat-5888	69	3	this	this	PRON
easat-5888	69	4	,	,	PUNCT
easat-5888	69	5	a	a	DET
easat-5888	69	6	survey	survey	NOUN
easat-5888	69	7	was	be	AUX
easat-5888	69	8	conducted	conduct	VERB
easat-5888	69	9	targeting	target	VERB
easat-5888	69	10	individuals	individual	NOUN
easat-5888	69	11	who	who	PRON
easat-5888	69	12	had	have	AUX
easat-5888	69	13	used	use	VERB
easat-5888	69	14	a	a	DET
easat-5888	69	15	hypermarket	hypermarket	NOUN
easat-5888	69	16	at	at	ADP
easat-5888	69	17	least	least	ADJ
easat-5888	69	18	once	once	ADV
easat-5888	69	19	.	.	PUNCT
easat-5888	70	1	data	datum	NOUN
easat-5888	70	2	collection	collection	NOUN
easat-5888	70	3	took	take	VERB
easat-5888	70	4	place	place	NOUN
easat-5888	70	5	from	from	ADP
easat-5888	70	6	november	november	PROPN
easat-5888	70	7	1	1	NUM
easat-5888	70	8	to	to	ADP
easat-5888	70	9	november	november	PROPN
easat-5888	70	10	14	14	NUM
easat-5888	70	11	,	,	PUNCT
easat-5888	70	12	2024	2024	NUM
easat-5888	70	13	.	.	PUNCT
easat-5888	71	1	the	the	DET
easat-5888	71	2	researchers	researcher	NOUN
easat-5888	71	3	explained	explain	VERB
easat-5888	71	4	the	the	DET
easat-5888	71	5	purpose	purpose	NOUN
easat-5888	71	6	and	and	CCONJ
easat-5888	71	7	content	content	NOUN
easat-5888	71	8	of	of	ADP
easat-5888	71	9	the	the	DET
easat-5888	71	10	study	study	NOUN
easat-5888	71	11	to	to	ADP
easat-5888	71	12	participants	participant	NOUN
easat-5888	71	13	through	through	ADP
easat-5888	71	14	an	an	DET
easat-5888	71	15	online	online	ADJ
easat-5888	71	16	survey	survey	NOUN
easat-5888	71	17	and	and	CCONJ
easat-5888	71	18	obtained	obtain	VERB
easat-5888	71	19	their	their	PRON
easat-5888	71	20	consent	consent	NOUN
easat-5888	71	21	before	before	ADP
easat-5888	71	22	securing	secure	VERB
easat-5888	71	23	240	240	NUM
easat-5888	71	24	responses	response	NOUN
easat-5888	71	25	.	.	PUNCT
easat-5888	72	1	after	after	ADP
easat-5888	72	2	excluding	exclude	VERB
easat-5888	72	3	invalid	invalid	ADJ
easat-5888	72	4	or	or	CCONJ
easat-5888	72	5	incomplete	incomplete	ADJ
easat-5888	72	6	responses	response	NOUN
easat-5888	72	7	,	,	PUNCT
easat-5888	72	8	a	a	DET
easat-5888	72	9	total	total	NOUN
easat-5888	72	10	of	of	ADP
easat-5888	72	11	238	238	NUM
easat-5888	72	12	valid	valid	ADJ
easat-5888	72	13	responses	response	NOUN
easat-5888	72	14	were	be	AUX
easat-5888	72	15	used	use	VERB
easat-5888	72	16	for	for	ADP
easat-5888	72	17	the	the	DET
easat-5888	72	18	final	final	ADJ
easat-5888	72	19	analysis	analysis	NOUN
easat-5888	72	20	.	.	PUNCT
easat-5888	73	1	the	the	DET
easat-5888	73	2	study	study	NOUN
easat-5888	73	3	developed	develop	VERB
easat-5888	73	4	measurement	measurement	NOUN
easat-5888	73	5	items	item	NOUN
easat-5888	73	6	based	base	VERB
easat-5888	73	7	on	on	ADP
easat-5888	73	8	prior	prior	ADJ
easat-5888	73	9	research	research	NOUN
easat-5888	73	10	related	relate	VERB
easat-5888	73	11	to	to	ADP
easat-5888	73	12	hypermarket	hypermarket	NOUN
easat-5888	73	13	service	service	NOUN
easat-5888	73	14	quality	quality	NOUN
easat-5888	73	15	,	,	PUNCT
easat-5888	73	16	consumer	consumer	NOUN
easat-5888	73	17	value	value	NOUN
easat-5888	73	18	,	,	PUNCT
easat-5888	73	19	customer	customer	NOUN
easat-5888	73	20	loyalty	loyalty	NOUN
easat-5888	73	21	,	,	PUNCT
easat-5888	73	22	and	and	CCONJ
easat-5888	73	23	repurchase	repurchase	VERB
easat-5888	73	24	intention	intention	NOUN
easat-5888	73	25	.	.	PUNCT
easat-5888	74	1	to	to	PART
easat-5888	74	2	align	align	VERB
easat-5888	74	3	with	with	ADP
easat-5888	74	4	the	the	DET
easat-5888	74	5	study	study	NOUN
easat-5888	74	6	's	's	PART
easat-5888	74	7	objectives	objective	NOUN
easat-5888	74	8	,	,	PUNCT
easat-5888	74	9	the	the	DET
easat-5888	74	10	items	item	NOUN
easat-5888	74	11	proposed	propose	VERB
easat-5888	74	12	in	in	ADP
easat-5888	74	13	previous	previous	ADJ
easat-5888	74	14	studies	study	NOUN
easat-5888	74	15	were	be	AUX
easat-5888	74	16	adapted	adapt	VERB
easat-5888	74	17	to	to	PART
easat-5888	74	18	suit	suit	VERB
easat-5888	74	19	the	the	DET
easat-5888	74	20	research	research	NOUN
easat-5888	74	21	context	context	NOUN
easat-5888	74	22	.	.	PUNCT
easat-5888	75	1	as	as	SCONJ
easat-5888	75	2	shown	show	VERB
easat-5888	75	3	in	in	ADP
easat-5888	75	4	<	<	NOUN
easat-5888	75	5	table	table	NOUN
easat-5888	75	6	1	1	NUM
easat-5888	75	7	>	>	PUNCT
easat-5888	75	8	,	,	PUNCT
easat-5888	75	9	a	a	DET
easat-5888	75	10	5	5	NUM
easat-5888	75	11	-	-	PUNCT
easat-5888	75	12	point	point	NOUN
easat-5888	75	13	likert	likert	ADJ
easat-5888	75	14	scale	scale	NOUN
easat-5888	75	15	was	be	AUX
easat-5888	75	16	employed	employ	VERB
easat-5888	75	17	to	to	PART
easat-5888	75	18	structure	structure	VERB
easat-5888	75	19	the	the	DET
easat-5888	75	20	measurement	measurement	NOUN
easat-5888	75	21	items	item	NOUN
easat-5888	75	22	.	.	PUNCT
easat-5888	76	1	2922	2922	NUM
easat-5888	76	2	edelweiss	edelweiss	PROPN
easat-5888	76	3	applied	apply	VERB
easat-5888	76	4	science	science	NOUN
easat-5888	76	5	and	and	CCONJ
easat-5888	76	6	technology	technology	NOUN
easat-5888	76	7	issn	issn	PROPN
easat-5888	76	8	:	:	PUNCT
easat-5888	76	9	2576	2576	NUM
easat-5888	76	10	-	-	SYM
easat-5888	76	11	8484	8484	NUM
easat-5888	76	12	vol	vol	NOUN
easat-5888	76	13	.	.	PROPN
easat-5888	77	1	9	9	NUM
easat-5888	77	2	,	,	PUNCT
easat-5888	77	3	no	no	INTJ
easat-5888	77	4	.	.	NOUN
easat-5888	78	1	3	3	NUM
easat-5888	78	2	:	:	PUNCT
easat-5888	78	3	2919	2919	NUM
easat-5888	78	4	-	-	SYM
easat-5888	78	5	2929	2929	NUM
easat-5888	78	6	,	,	PUNCT
easat-5888	78	7	2025	2025	NUM
easat-5888	78	8	doi	doi	NOUN
easat-5888	78	9	:	:	PUNCT
easat-5888	78	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	78	11	©	©	PROPN
easat-5888	78	12	2025	2025	NUM
easat-5888	78	13	by	by	ADP
easat-5888	78	14	the	the	DET
easat-5888	78	15	author	author	NOUN
easat-5888	78	16	;	;	PUNCT
easat-5888	78	17	licensee	licensee	PROPN
easat-5888	78	18	learning	learn	VERB
easat-5888	78	19	gate	gate	NOUN
easat-5888	78	20	table	table	NOUN
easat-5888	78	21	1	1	NUM
easat-5888	78	22	.	.	PUNCT
easat-5888	78	23	list	list	NOUN
easat-5888	78	24	of	of	ADP
easat-5888	78	25	measurement	measurement	NOUN
easat-5888	78	26	.	.	PUNCT
easat-5888	79	1	factor	factor	NOUN
easat-5888	79	2	measurement	measurement	NOUN
easat-5888	79	3	items	item	NOUN
easat-5888	79	4	research	research	NOUN
easat-5888	79	5	reliability	reliability	NOUN
easat-5888	79	6	the	the	DET
easat-5888	79	7	hypermarket	hypermarket	NOUN
easat-5888	79	8	delivers	deliver	VERB
easat-5888	79	9	products	product	NOUN
easat-5888	79	10	within	within	ADP
easat-5888	79	11	the	the	DET
easat-5888	79	12	promised	promise	VERB
easat-5888	79	13	time	time	NOUN
easat-5888	79	14	frame	frame	NOUN
easat-5888	79	15	.	.	PUNCT
easat-5888	80	1	the	the	DET
easat-5888	80	2	product	product	NOUN
easat-5888	80	3	information	information	NOUN
easat-5888	80	4	provided	provide	VERB
easat-5888	80	5	by	by	ADP
easat-5888	80	6	the	the	DET
easat-5888	80	7	hypermarket	hypermarket	NOUN
easat-5888	80	8	is	be	AUX
easat-5888	80	9	accurate	accurate	ADJ
easat-5888	80	10	and	and	CCONJ
easat-5888	80	11	trustworthy	trustworthy	ADJ
easat-5888	80	12	.	.	PUNCT
easat-5888	81	1	the	the	DET
easat-5888	81	2	hypermarket	hypermarket	NOUN
easat-5888	81	3	consistently	consistently	ADV
easat-5888	81	4	delivers	deliver	VERB
easat-5888	81	5	the	the	DET
easat-5888	81	6	services	service	NOUN
easat-5888	81	7	expected	expect	VERB
easat-5888	81	8	by	by	ADP
easat-5888	81	9	customers	customer	NOUN
easat-5888	81	10	.	.	PUNCT
easat-5888	82	1	yoon	yoon	PROPN
easat-5888	82	2	,	,	PUNCT
easat-5888	82	3	et	et	PROPN
easat-5888	82	4	al	al	PROPN
easat-5888	82	5	.	.	PUNCT
easat-5888	83	1	[	[	X
easat-5888	83	2	2	2	NUM
easat-5888	83	3	]	]	PUNCT
easat-5888	83	4	and	and	CCONJ
easat-5888	83	5	zeithaml	zeithaml	PROPN
easat-5888	83	6	,	,	PUNCT
easat-5888	83	7	et	et	PROPN
easat-5888	83	8	al	al	PROPN
easat-5888	83	9	.	.	PUNCT
easat-5888	84	1	[	[	X
easat-5888	84	2	7	7	NUM
easat-5888	84	3	]	]	PUNCT
easat-5888	84	4	responsiveness	responsiveness	NOUN
easat-5888	84	5	hypermarket	hypermarket	NOUN
easat-5888	84	6	staff	staff	NOUN
easat-5888	84	7	respond	respond	VERB
easat-5888	84	8	promptly	promptly	ADV
easat-5888	84	9	to	to	ADP
easat-5888	84	10	customer	customer	NOUN
easat-5888	84	11	requests	request	NOUN
easat-5888	84	12	.	.	PUNCT
easat-5888	85	1	the	the	DET
easat-5888	85	2	hypermarket	hypermarket	NOUN
easat-5888	85	3	actively	actively	ADV
easat-5888	85	4	works	work	VERB
easat-5888	85	5	to	to	PART
easat-5888	85	6	resolve	resolve	VERB
easat-5888	85	7	customer	customer	NOUN
easat-5888	85	8	complaints	complaint	NOUN
easat-5888	85	9	.	.	PUNCT
easat-5888	86	1	the	the	DET
easat-5888	86	2	hypermarket	hypermarket	NOUN
easat-5888	86	3	provides	provide	VERB
easat-5888	86	4	immediate	immediate	ADJ
easat-5888	86	5	assistance	assistance	NOUN
easat-5888	86	6	when	when	SCONJ
easat-5888	86	7	needed	need	VERB
easat-5888	86	8	by	by	ADP
easat-5888	86	9	customers	customer	NOUN
easat-5888	86	10	.	.	PUNCT
easat-5888	87	1	yoon	yoon	PROPN
easat-5888	87	2	,	,	PUNCT
easat-5888	87	3	et	et	PROPN
easat-5888	87	4	al	al	PROPN
easat-5888	87	5	.	.	PUNCT
easat-5888	88	1	[	[	X
easat-5888	88	2	2	2	NUM
easat-5888	88	3	]	]	PUNCT
easat-5888	88	4	and	and	CCONJ
easat-5888	88	5	zeithaml	zeithaml	PROPN
easat-5888	88	6	,	,	PUNCT
easat-5888	88	7	et	et	PROPN
easat-5888	88	8	al	al	PROPN
easat-5888	88	9	.	.	PUNCT
easat-5888	89	1	[	[	X
easat-5888	89	2	7	7	NUM
easat-5888	89	3	]	]	ADJ
easat-5888	89	4	assurance	assurance	NOUN
easat-5888	89	5	hypermarket	hypermarket	NOUN
easat-5888	89	6	staff	staff	NOUN
easat-5888	89	7	inspire	inspire	VERB
easat-5888	89	8	confidence	confidence	NOUN
easat-5888	89	9	in	in	ADP
easat-5888	89	10	customers	customer	NOUN
easat-5888	89	11	.	.	PUNCT
easat-5888	90	1	the	the	DET
easat-5888	90	2	hypermarket	hypermarket	NOUN
easat-5888	90	3	offers	offer	VERB
easat-5888	90	4	a	a	DET
easat-5888	90	5	safe	safe	ADJ
easat-5888	90	6	shopping	shopping	NOUN
easat-5888	90	7	environment	environment	NOUN
easat-5888	90	8	.	.	PUNCT
easat-5888	91	1	hypermarket	hypermarket	NOUN
easat-5888	91	2	staff	staff	NOUN
easat-5888	91	3	are	be	AUX
easat-5888	91	4	knowledgeable	knowledgeable	ADJ
easat-5888	91	5	about	about	ADP
easat-5888	91	6	products	product	NOUN
easat-5888	91	7	and	and	CCONJ
easat-5888	91	8	trustworthy	trustworthy	ADJ
easat-5888	91	9	.	.	PUNCT
easat-5888	92	1	yoon	yoon	PROPN
easat-5888	92	2	,	,	PUNCT
easat-5888	92	3	et	et	PROPN
easat-5888	92	4	al	al	PROPN
easat-5888	92	5	.	.	PUNCT
easat-5888	93	1	[	[	X
easat-5888	93	2	2	2	NUM
easat-5888	93	3	]	]	PUNCT
easat-5888	93	4	and	and	CCONJ
easat-5888	93	5	zeithaml	zeithaml	PROPN
easat-5888	93	6	,	,	PUNCT
easat-5888	93	7	et	et	PROPN
easat-5888	93	8	al	al	PROPN
easat-5888	93	9	.	.	PUNCT
easat-5888	94	1	[	[	X
easat-5888	94	2	7	7	NUM
easat-5888	94	3	]	]	PUNCT
easat-5888	94	4	empathy	empathy	NOUN
easat-5888	94	5	the	the	DET
easat-5888	94	6	hypermarket	hypermarket	NOUN
easat-5888	94	7	understands	understand	VERB
easat-5888	94	8	the	the	DET
easat-5888	94	9	perspective	perspective	NOUN
easat-5888	94	10	of	of	ADP
easat-5888	94	11	its	its	PRON
easat-5888	94	12	customers	customer	NOUN
easat-5888	94	13	.	.	PUNCT
easat-5888	95	1	hypermarket	hypermarket	NOUN
easat-5888	95	2	staff	staff	NOUN
easat-5888	95	3	respect	respect	NOUN
easat-5888	95	4	customer	customer	NOUN
easat-5888	95	5	needs	need	NOUN
easat-5888	95	6	.	.	PUNCT
easat-5888	96	1	the	the	DET
easat-5888	96	2	hypermarket	hypermarket	NOUN
easat-5888	96	3	provides	provide	VERB
easat-5888	96	4	services	service	NOUN
easat-5888	96	5	tailored	tailor	VERB
easat-5888	96	6	to	to	ADP
easat-5888	96	7	individual	individual	ADJ
easat-5888	96	8	customer	customer	NOUN
easat-5888	96	9	requirements	requirement	NOUN
easat-5888	96	10	.	.	PUNCT
easat-5888	97	1	yoon	yoon	PROPN
easat-5888	97	2	,	,	PUNCT
easat-5888	97	3	et	et	PROPN
easat-5888	97	4	al	al	PROPN
easat-5888	97	5	.	.	PUNCT
easat-5888	98	1	[	[	X
easat-5888	98	2	2	2	NUM
easat-5888	98	3	]	]	PUNCT
easat-5888	98	4	and	and	CCONJ
easat-5888	98	5	zeithaml	zeithaml	PROPN
easat-5888	98	6	,	,	PUNCT
easat-5888	98	7	et	et	PROPN
easat-5888	98	8	al	al	PROPN
easat-5888	98	9	.	.	PUNCT
easat-5888	99	1	[	[	X
easat-5888	99	2	7	7	X
easat-5888	99	3	]	]	X
easat-5888	99	4	tangibles	tangible	NOUN
easat-5888	99	5	the	the	DET
easat-5888	99	6	hypermarket	hypermarket	NOUN
easat-5888	99	7	’s	’s	PART
easat-5888	99	8	stores	store	NOUN
easat-5888	99	9	are	be	AUX
easat-5888	99	10	clean	clean	ADJ
easat-5888	99	11	and	and	CCONJ
easat-5888	99	12	well	well	ADV
easat-5888	99	13	-	-	PUNCT
easat-5888	99	14	organized	organize	VERB
easat-5888	99	15	.	.	PUNCT
easat-5888	100	1	the	the	DET
easat-5888	100	2	facilities	facility	NOUN
easat-5888	100	3	and	and	CCONJ
easat-5888	100	4	equipment	equipment	NOUN
easat-5888	100	5	in	in	ADP
easat-5888	100	6	the	the	DET
easat-5888	100	7	hypermarket	hypermarket	NOUN
easat-5888	100	8	are	be	AUX
easat-5888	100	9	modern	modern	ADJ
easat-5888	100	10	and	and	CCONJ
easat-5888	100	11	appealing	appealing	ADJ
easat-5888	100	12	.	.	PUNCT
easat-5888	101	1	the	the	DET
easat-5888	101	2	product	product	NOUN
easat-5888	101	3	displays	display	NOUN
easat-5888	101	4	and	and	CCONJ
easat-5888	101	5	store	store	NOUN
easat-5888	101	6	design	design	NOUN
easat-5888	101	7	are	be	AUX
easat-5888	101	8	visually	visually	ADV
easat-5888	101	9	attractive	attractive	ADJ
easat-5888	101	10	.	.	PUNCT
easat-5888	102	1	yoon	yoon	PROPN
easat-5888	102	2	,	,	PUNCT
easat-5888	102	3	et	et	PROPN
easat-5888	102	4	al	al	PROPN
easat-5888	102	5	.	.	PUNCT
easat-5888	103	1	[	[	X
easat-5888	103	2	2	2	NUM
easat-5888	103	3	]	]	PUNCT
easat-5888	103	4	and	and	CCONJ
easat-5888	103	5	zeithaml	zeithaml	PROPN
easat-5888	103	6	,	,	PUNCT
easat-5888	103	7	et	et	PROPN
easat-5888	103	8	al	al	PROPN
easat-5888	103	9	.	.	PUNCT
easat-5888	104	1	[	[	X
easat-5888	104	2	7	7	NUM
easat-5888	104	3	]	]	X
easat-5888	104	4	functional	functional	ADJ
easat-5888	104	5	value	value	NOUN
easat-5888	104	6	the	the	DET
easat-5888	104	7	hypermarket	hypermarket	NOUN
easat-5888	104	8	offers	offer	VERB
easat-5888	104	9	a	a	DET
easat-5888	104	10	wide	wide	ADJ
easat-5888	104	11	variety	variety	NOUN
easat-5888	104	12	of	of	ADP
easat-5888	104	13	products	product	NOUN
easat-5888	104	14	at	at	ADP
easat-5888	104	15	reasonable	reasonable	ADJ
easat-5888	104	16	prices	price	NOUN
easat-5888	104	17	.	.	PUNCT
easat-5888	105	1	the	the	DET
easat-5888	105	2	hypermarket	hypermarket	NOUN
easat-5888	105	3	helps	help	VERB
easat-5888	105	4	customers	customer	NOUN
easat-5888	105	5	easily	easily	ADV
easat-5888	105	6	find	find	VERB
easat-5888	105	7	desired	desire	VERB
easat-5888	105	8	products	product	NOUN
easat-5888	105	9	.	.	PUNCT
easat-5888	106	1	the	the	DET
easat-5888	106	2	hypermarket	hypermarket	NOUN
easat-5888	106	3	has	have	VERB
easat-5888	106	4	an	an	DET
easat-5888	106	5	efficient	efficient	ADJ
easat-5888	106	6	payment	payment	NOUN
easat-5888	106	7	and	and	CCONJ
easat-5888	106	8	checkout	checkout	NOUN
easat-5888	106	9	system	system	NOUN
easat-5888	106	10	.	.	PUNCT
easat-5888	107	1	kim	kim	PROPN
easat-5888	107	2	and	and	CCONJ
easat-5888	107	3	oh	oh	INTJ
easat-5888	108	1	[	[	X
easat-5888	108	2	6	6	NUM
easat-5888	108	3	]	]	X
easat-5888	108	4	emotional	emotional	ADJ
easat-5888	108	5	value	value	NOUN
easat-5888	108	6	shopping	shopping	NOUN
easat-5888	108	7	at	at	ADP
easat-5888	108	8	the	the	DET
easat-5888	108	9	hypermarket	hypermarket	NOUN
easat-5888	108	10	is	be	AUX
easat-5888	108	11	an	an	DET
easat-5888	108	12	enjoyable	enjoyable	ADJ
easat-5888	108	13	experience	experience	NOUN
easat-5888	108	14	.	.	PUNCT
easat-5888	109	1	the	the	DET
easat-5888	109	2	hypermarket	hypermarket	NOUN
easat-5888	109	3	provides	provide	VERB
easat-5888	109	4	a	a	DET
easat-5888	109	5	comfortable	comfortable	ADJ
easat-5888	109	6	and	and	CCONJ
easat-5888	109	7	satisfying	satisfy	VERB
easat-5888	109	8	shopping	shopping	NOUN
easat-5888	109	9	environment	environment	NOUN
easat-5888	109	10	.	.	PUNCT
easat-5888	110	1	using	use	VERB
easat-5888	110	2	the	the	DET
easat-5888	110	3	hypermarket	hypermarket	NOUN
easat-5888	110	4	generates	generate	VERB
easat-5888	110	5	positive	positive	ADJ
easat-5888	110	6	emotions	emotion	NOUN
easat-5888	110	7	.	.	PUNCT
easat-5888	111	1	kim	kim	PROPN
easat-5888	111	2	and	and	CCONJ
easat-5888	111	3	oh	oh	INTJ
easat-5888	112	1	[	[	X
easat-5888	112	2	6	6	NUM
easat-5888	112	3	]	]	PUNCT
easat-5888	112	4	customer	customer	NOUN
easat-5888	112	5	loyalty	loyalty	NOUN
easat-5888	112	6	i	i	PRON
easat-5888	112	7	plan	plan	VERB
easat-5888	112	8	to	to	PART
easat-5888	112	9	continue	continue	VERB
easat-5888	112	10	using	use	VERB
easat-5888	112	11	the	the	DET
easat-5888	112	12	hypermarket	hypermarket	NOUN
easat-5888	112	13	in	in	ADP
easat-5888	112	14	the	the	DET
easat-5888	112	15	future	future	NOUN
easat-5888	112	16	.	.	PUNCT
easat-5888	113	1	i	i	PRON
easat-5888	113	2	am	be	AUX
easat-5888	113	3	willing	willing	ADJ
easat-5888	113	4	to	to	PART
easat-5888	113	5	recommend	recommend	VERB
easat-5888	113	6	the	the	DET
easat-5888	113	7	hypermarket	hypermarket	NOUN
easat-5888	113	8	to	to	ADP
easat-5888	113	9	others	other	NOUN
easat-5888	113	10	.	.	PUNCT
easat-5888	114	1	i	i	PRON
easat-5888	114	2	have	have	VERB
easat-5888	114	3	a	a	DET
easat-5888	114	4	positive	positive	ADJ
easat-5888	114	5	image	image	NOUN
easat-5888	114	6	of	of	ADP
easat-5888	114	7	the	the	DET
easat-5888	114	8	hypermarket	hypermarket	NOUN
easat-5888	114	9	.	.	PUNCT
easat-5888	115	1	yum	yum	X
easat-5888	116	1	[	[	X
easat-5888	116	2	15	15	NUM
easat-5888	116	3	]	]	PUNCT
easat-5888	116	4	repurchase	repurchase	NOUN
easat-5888	116	5	intention	intention	NOUN
easat-5888	116	6	i	i	PRON
easat-5888	116	7	intend	intend	VERB
easat-5888	116	8	to	to	PART
easat-5888	116	9	shop	shop	VERB
easat-5888	116	10	at	at	ADP
easat-5888	116	11	the	the	DET
easat-5888	116	12	hypermarket	hypermarket	NOUN
easat-5888	116	13	again	again	ADV
easat-5888	116	14	.	.	PUNCT
easat-5888	117	1	even	even	ADV
easat-5888	117	2	with	with	ADP
easat-5888	117	3	other	other	ADJ
easat-5888	117	4	options	option	NOUN
easat-5888	117	5	,	,	PUNCT
easat-5888	117	6	i	i	PRON
easat-5888	117	7	will	will	AUX
easat-5888	117	8	choose	choose	VERB
easat-5888	117	9	to	to	PART
easat-5888	117	10	shop	shop	VERB
easat-5888	117	11	at	at	ADP
easat-5888	117	12	the	the	DET
easat-5888	117	13	hypermarket	hypermarket	NOUN
easat-5888	117	14	.	.	PUNCT
easat-5888	118	1	i	i	PRON
easat-5888	118	2	plan	plan	VERB
easat-5888	118	3	to	to	PART
easat-5888	118	4	purchase	purchase	VERB
easat-5888	118	5	products	product	NOUN
easat-5888	118	6	from	from	ADP
easat-5888	118	7	the	the	DET
easat-5888	118	8	hypermarket	hypermarket	NOUN
easat-5888	118	9	in	in	ADP
easat-5888	118	10	the	the	DET
easat-5888	118	11	future	future	NOUN
easat-5888	118	12	.	.	PUNCT
easat-5888	119	1	hong	hong	PROPN
easat-5888	119	2	and	and	CCONJ
easat-5888	119	3	lee	lee	PROPN
easat-5888	120	1	[	[	X
easat-5888	120	2	16	16	NUM
easat-5888	120	3	]	]	SYM
easat-5888	120	4	3.2	3.2	NUM
easat-5888	120	5	.	.	PUNCT
easat-5888	121	1	analysis	analysis	NOUN
easat-5888	121	2	method	method	NOUN
easat-5888	121	3	this	this	DET
easat-5888	121	4	study	study	NOUN
easat-5888	121	5	aims	aim	VERB
easat-5888	121	6	to	to	PART
easat-5888	121	7	explore	explore	VERB
easat-5888	121	8	the	the	DET
easat-5888	121	9	relationships	relationship	NOUN
easat-5888	121	10	among	among	ADP
easat-5888	121	11	various	various	ADJ
easat-5888	121	12	latent	latent	NOUN
easat-5888	121	13	variables	variable	NOUN
easat-5888	121	14	and	and	CCONJ
easat-5888	121	15	their	their	PRON
easat-5888	121	16	effects	effect	NOUN
easat-5888	121	17	on	on	ADP
easat-5888	121	18	specific	specific	ADJ
easat-5888	121	19	outcomes	outcome	NOUN
easat-5888	121	20	.	.	PUNCT
easat-5888	122	1	to	to	PART
easat-5888	122	2	achieve	achieve	VERB
easat-5888	122	3	this	this	PRON
easat-5888	122	4	,	,	PUNCT
easat-5888	122	5	covariance	covariance	NOUN
easat-5888	122	6	structure	structure	NOUN
easat-5888	122	7	analysis	analysis	NOUN
easat-5888	122	8	(	(	PUNCT
easat-5888	122	9	csa	csa	PROPN
easat-5888	122	10	)	)	PUNCT
easat-5888	122	11	was	be	AUX
easat-5888	122	12	applied	apply	VERB
easat-5888	122	13	.	.	PUNCT
easat-5888	123	1	this	this	DET
easat-5888	123	2	method	method	NOUN
easat-5888	123	3	was	be	AUX
easat-5888	123	4	chosen	choose	VERB
easat-5888	123	5	as	as	ADP
easat-5888	123	6	a	a	DET
easat-5888	123	7	robust	robust	ADJ
easat-5888	123	8	tool	tool	NOUN
easat-5888	123	9	that	that	PRON
easat-5888	123	10	not	not	PART
easat-5888	123	11	only	only	ADV
easat-5888	123	12	examines	examine	VERB
easat-5888	123	13	the	the	DET
easat-5888	123	14	relationships	relationship	NOUN
easat-5888	123	15	between	between	ADP
easat-5888	123	16	variables	variable	NOUN
easat-5888	123	17	based	base	VERB
easat-5888	123	18	on	on	ADP
easat-5888	123	19	hypotheses	hypothesis	NOUN
easat-5888	123	20	but	but	CCONJ
easat-5888	123	21	also	also	ADV
easat-5888	123	22	integrates	integrate	VERB
easat-5888	123	23	the	the	DET
easat-5888	123	24	complex	complex	ADJ
easat-5888	123	25	causal	causal	ADJ
easat-5888	123	26	relationships	relationship	NOUN
easat-5888	123	27	among	among	ADP
easat-5888	123	28	latent	latent	ADJ
easat-5888	123	29	variables	variable	NOUN
easat-5888	123	30	,	,	PUNCT
easat-5888	123	31	including	include	VERB
easat-5888	123	32	their	their	PRON
easat-5888	123	33	measured	measure	VERB
easat-5888	123	34	values	value	NOUN
easat-5888	123	35	.	.	PUNCT
easat-5888	124	1	for	for	ADP
easat-5888	124	2	data	data	NOUN
easat-5888	124	3	analysis	analysis	NOUN
easat-5888	124	4	,	,	PUNCT
easat-5888	124	5	the	the	DET
easat-5888	124	6	widely	widely	ADV
easat-5888	124	7	used	use	VERB
easat-5888	124	8	statistical	statistical	ADJ
easat-5888	124	9	software	software	NOUN
easat-5888	124	10	spss	spss	NOUN
easat-5888	124	11	and	and	CCONJ
easat-5888	124	12	structural	structural	ADJ
easat-5888	124	13	equation	equation	NOUN
easat-5888	124	14	modeling	modeling	NOUN
easat-5888	124	15	(	(	PUNCT
easat-5888	124	16	sem	sem	NOUN
easat-5888	124	17	)	)	PUNCT
easat-5888	124	18	software	software	PROPN
easat-5888	124	19	amos	amos	PROPN
easat-5888	124	20	were	be	AUX
easat-5888	124	21	employed	employ	VERB
easat-5888	124	22	.	.	PUNCT
easat-5888	125	1	spss	spss	PROPN
easat-5888	125	2	provides	provide	VERB
easat-5888	125	3	a	a	DET
easat-5888	125	4	range	range	NOUN
easat-5888	125	5	of	of	ADP
easat-5888	125	6	functionalities	functionality	NOUN
easat-5888	125	7	for	for	ADP
easat-5888	125	8	data	datum	NOUN
easat-5888	125	9	analysis	analysis	NOUN
easat-5888	125	10	and	and	CCONJ
easat-5888	125	11	inferential	inferential	ADJ
easat-5888	125	12	statistics	statistic	NOUN
easat-5888	125	13	,	,	PUNCT
easat-5888	125	14	while	while	SCONJ
easat-5888	125	15	amos	amos	PROPN
easat-5888	125	16	supports	support	VERB
easat-5888	125	17	advanced	advanced	ADJ
easat-5888	125	18	modeling	modeling	NOUN
easat-5888	125	19	and	and	CCONJ
easat-5888	125	20	analysis	analysis	NOUN
easat-5888	125	21	capabilities	capability	NOUN
easat-5888	125	22	,	,	PUNCT
easat-5888	125	23	including	include	VERB
easat-5888	125	24	covariance	covariance	NOUN
easat-5888	125	25	structure	structure	NOUN
easat-5888	125	26	analysis	analysis	NOUN
easat-5888	125	27	.	.	PUNCT
easat-5888	126	1	these	these	DET
easat-5888	126	2	tools	tool	NOUN
easat-5888	126	3	played	play	VERB
easat-5888	126	4	a	a	DET
easat-5888	126	5	pivotal	pivotal	ADJ
easat-5888	126	6	role	role	NOUN
easat-5888	126	7	in	in	ADP
easat-5888	126	8	conducting	conduct	VERB
easat-5888	126	9	the	the	DET
easat-5888	126	10	statistical	statistical	ADJ
easat-5888	126	11	analysis	analysis	NOUN
easat-5888	126	12	for	for	ADP
easat-5888	126	13	this	this	DET
easat-5888	126	14	study	study	NOUN
easat-5888	126	15	.	.	PUNCT
easat-5888	127	1	3.3	3.3	NUM
easat-5888	127	2	.	.	PUNCT
easat-5888	128	1	hypothesis	hypothesis	NOUN
easat-5888	128	2	development	development	NOUN
easat-5888	128	3	3.3.1	3.3.1	PROPN
easat-5888	128	4	.	.	PUNCT
easat-5888	129	1	the	the	DET
easat-5888	129	2	relationship	relationship	NOUN
easat-5888	129	3	between	between	ADP
easat-5888	129	4	hypermarket	hypermarket	PROPN
easat-5888	129	5	service	service	NOUN
easat-5888	129	6	quality	quality	NOUN
easat-5888	129	7	and	and	CCONJ
easat-5888	129	8	consumer	consumer	NOUN
easat-5888	129	9	value	value	NOUN
easat-5888	129	10	service	service	NOUN
easat-5888	129	11	quality	quality	NOUN
easat-5888	129	12	in	in	ADP
easat-5888	129	13	hypermarkets	hypermarket	NOUN
easat-5888	129	14	is	be	AUX
easat-5888	129	15	composed	compose	VERB
easat-5888	129	16	of	of	ADP
easat-5888	129	17	five	five	NUM
easat-5888	129	18	dimensions	dimension	NOUN
easat-5888	129	19	:	:	PUNCT
easat-5888	129	20	reliability	reliability	NOUN
easat-5888	129	21	,	,	PUNCT
easat-5888	129	22	responsiveness	responsiveness	NOUN
easat-5888	129	23	,	,	PUNCT
easat-5888	129	24	assurance	assurance	NOUN
easat-5888	129	25	,	,	PUNCT
easat-5888	129	26	empathy	empathy	NOUN
easat-5888	129	27	,	,	PUNCT
easat-5888	129	28	and	and	CCONJ
easat-5888	129	29	tangibles	tangible	NOUN
easat-5888	129	30	.	.	PUNCT
easat-5888	130	1	these	these	DET
easat-5888	130	2	dimensions	dimension	NOUN
easat-5888	130	3	significantly	significantly	ADV
easat-5888	130	4	influence	influence	VERB
easat-5888	130	5	the	the	DET
easat-5888	130	6	value	value	NOUN
easat-5888	130	7	perceived	perceive	VERB
easat-5888	130	8	by	by	ADP
easat-5888	130	9	consumers	consumer	NOUN
easat-5888	130	10	[	[	X
easat-5888	130	11	2	2	NUM
easat-5888	130	12	,	,	PUNCT
easat-5888	130	13	7	7	NUM
easat-5888	130	14	]	]	PUNCT
easat-5888	130	15	.	.	PUNCT
easat-5888	131	1	first	first	ADV
easat-5888	131	2	,	,	PUNCT
easat-5888	131	3	reliability	reliability	NOUN
easat-5888	131	4	refers	refer	VERB
easat-5888	131	5	to	to	ADP
easat-5888	131	6	a	a	DET
easat-5888	131	7	hypermarket	hypermarket	NOUN
easat-5888	131	8	's	's	PART
easat-5888	131	9	ability	ability	NOUN
easat-5888	131	10	to	to	PART
easat-5888	131	11	consistently	consistently	ADV
easat-5888	131	12	deliver	deliver	VERB
easat-5888	131	13	promised	promise	VERB
easat-5888	131	14	services	service	NOUN
easat-5888	131	15	,	,	PUNCT
easat-5888	131	16	providing	provide	VERB
easat-5888	131	17	consumers	consumer	NOUN
easat-5888	131	18	with	with	ADP
easat-5888	131	19	a	a	DET
easat-5888	131	20	sense	sense	NOUN
easat-5888	131	21	of	of	ADP
easat-5888	131	22	stability	stability	NOUN
easat-5888	131	23	and	and	CCONJ
easat-5888	131	24	satisfaction	satisfaction	NOUN
easat-5888	131	25	,	,	PUNCT
easat-5888	131	26	thereby	thereby	ADV
easat-5888	131	27	enhancing	enhance	VERB
easat-5888	131	28	functional	functional	ADJ
easat-5888	131	29	value	value	NOUN
easat-5888	131	30	.	.	PUNCT
easat-5888	132	1	next	next	ADJ
easat-5888	132	2	,	,	PUNCT
easat-5888	132	3	responsiveness	responsiveness	NOUN
easat-5888	132	4	represents	represent	VERB
easat-5888	132	5	a	a	DET
easat-5888	132	6	hypermarket	hypermarket	NOUN
easat-5888	132	7	's	's	PART
easat-5888	132	8	ability	ability	NOUN
easat-5888	132	9	to	to	PART
easat-5888	132	10	promptly	promptly	ADV
easat-5888	132	11	respond	respond	VERB
easat-5888	132	12	to	to	ADP
easat-5888	132	13	customer	customer	NOUN
easat-5888	132	14	requests	request	NOUN
easat-5888	132	15	,	,	PUNCT
easat-5888	132	16	which	which	PRON
easat-5888	132	17	is	be	AUX
easat-5888	132	18	2923	2923	NUM
easat-5888	132	19	edelweiss	edelweiss	PROPN
easat-5888	132	20	applied	apply	VERB
easat-5888	132	21	science	science	NOUN
easat-5888	132	22	and	and	CCONJ
easat-5888	132	23	technology	technology	NOUN
easat-5888	132	24	issn	issn	PROPN
easat-5888	132	25	:	:	PUNCT
easat-5888	132	26	2576	2576	NUM
easat-5888	132	27	-	-	SYM
easat-5888	132	28	8484	8484	NUM
easat-5888	132	29	vol	vol	NOUN
easat-5888	132	30	.	.	PROPN
easat-5888	133	1	9	9	NUM
easat-5888	133	2	,	,	PUNCT
easat-5888	133	3	no	no	INTJ
easat-5888	133	4	.	.	NOUN
easat-5888	134	1	3	3	NUM
easat-5888	134	2	:	:	PUNCT
easat-5888	134	3	2919	2919	NUM
easat-5888	134	4	-	-	SYM
easat-5888	134	5	2929	2929	NUM
easat-5888	134	6	,	,	PUNCT
easat-5888	134	7	2025	2025	NUM
easat-5888	134	8	doi	doi	NOUN
easat-5888	134	9	:	:	PUNCT
easat-5888	134	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	134	11	©	©	PROPN
easat-5888	134	12	2025	2025	NUM
easat-5888	134	13	by	by	ADP
easat-5888	134	14	the	the	DET
easat-5888	134	15	author	author	NOUN
easat-5888	134	16	;	;	PUNCT
easat-5888	134	17	licensee	licensee	PROPN
easat-5888	134	18	learning	learn	VERB
easat-5888	134	19	gate	gate	NOUN
easat-5888	134	20	associated	associate	VERB
easat-5888	134	21	with	with	ADP
easat-5888	134	22	convenience	convenience	NOUN
easat-5888	134	23	and	and	CCONJ
easat-5888	134	24	can	can	AUX
easat-5888	134	25	further	far	ADV
easat-5888	134	26	increase	increase	VERB
easat-5888	134	27	functional	functional	ADJ
easat-5888	134	28	value	value	NOUN
easat-5888	134	29	.	.	PUNCT
easat-5888	135	1	assurance	assurance	NOUN
easat-5888	135	2	,	,	PUNCT
easat-5888	135	3	which	which	PRON
easat-5888	135	4	encompasses	encompass	VERB
easat-5888	135	5	the	the	DET
easat-5888	135	6	professionalism	professionalism	NOUN
easat-5888	135	7	and	and	CCONJ
easat-5888	135	8	trustworthiness	trustworthiness	NOUN
easat-5888	135	9	of	of	ADP
easat-5888	135	10	hypermarket	hypermarket	NOUN
easat-5888	135	11	staff	staff	NOUN
easat-5888	135	12	,	,	PUNCT
easat-5888	135	13	helps	help	VERB
easat-5888	135	14	consumers	consumer	NOUN
easat-5888	135	15	feel	feel	VERB
easat-5888	135	16	secure	secure	ADJ
easat-5888	135	17	and	and	CCONJ
easat-5888	135	18	dependent	dependent	ADJ
easat-5888	135	19	on	on	ADP
easat-5888	135	20	the	the	DET
easat-5888	135	21	service	service	NOUN
easat-5888	135	22	,	,	PUNCT
easat-5888	135	23	fostering	foster	VERB
easat-5888	135	24	positive	positive	ADJ
easat-5888	135	25	emotional	emotional	ADJ
easat-5888	135	26	value	value	NOUN
easat-5888	135	27	.	.	PUNCT
easat-5888	136	1	additionally	additionally	ADV
easat-5888	136	2	,	,	PUNCT
easat-5888	136	3	empathy	empathy	NOUN
easat-5888	136	4	reflects	reflect	VERB
easat-5888	136	5	an	an	DET
easat-5888	136	6	attitude	attitude	NOUN
easat-5888	136	7	of	of	ADP
easat-5888	136	8	understanding	understanding	NOUN
easat-5888	136	9	and	and	CCONJ
easat-5888	136	10	respecting	respect	VERB
easat-5888	136	11	individual	individual	ADJ
easat-5888	136	12	customer	customer	NOUN
easat-5888	136	13	needs	need	NOUN
easat-5888	136	14	,	,	PUNCT
easat-5888	136	15	making	make	VERB
easat-5888	136	16	consumers	consumer	NOUN
easat-5888	136	17	feel	feel	VERB
easat-5888	136	18	uniquely	uniquely	ADV
easat-5888	136	19	valued	value	VERB
easat-5888	136	20	and	and	CCONJ
easat-5888	136	21	strengthening	strengthen	VERB
easat-5888	136	22	emotional	emotional	ADJ
easat-5888	136	23	value	value	NOUN
easat-5888	136	24	.	.	PUNCT
easat-5888	137	1	lastly	lastly	ADV
easat-5888	137	2	,	,	PUNCT
easat-5888	137	3	tangibles	tangible	NOUN
easat-5888	137	4	pertain	pertain	VERB
easat-5888	137	5	to	to	ADP
easat-5888	137	6	the	the	DET
easat-5888	137	7	physical	physical	ADJ
easat-5888	137	8	aspects	aspect	NOUN
easat-5888	137	9	of	of	ADP
easat-5888	137	10	a	a	DET
easat-5888	137	11	hypermarket	hypermarket	NOUN
easat-5888	137	12	,	,	PUNCT
easat-5888	137	13	such	such	ADJ
easat-5888	137	14	as	as	ADP
easat-5888	137	15	its	its	PRON
easat-5888	137	16	facilities	facility	NOUN
easat-5888	137	17	and	and	CCONJ
easat-5888	137	18	environment	environment	NOUN
easat-5888	137	19	.	.	PUNCT
easat-5888	138	1	a	a	DET
easat-5888	138	2	clean	clean	ADJ
easat-5888	138	3	and	and	CCONJ
easat-5888	138	4	modern	modern	ADJ
easat-5888	138	5	environment	environment	NOUN
easat-5888	138	6	offers	offer	VERB
easat-5888	138	7	psychological	psychological	ADJ
easat-5888	138	8	satisfaction	satisfaction	NOUN
easat-5888	138	9	,	,	PUNCT
easat-5888	138	10	boosting	boost	VERB
easat-5888	138	11	both	both	CCONJ
easat-5888	138	12	functional	functional	ADJ
easat-5888	138	13	and	and	CCONJ
easat-5888	138	14	emotional	emotional	ADJ
easat-5888	138	15	value	value	NOUN
easat-5888	138	16	simultaneously	simultaneously	ADV
easat-5888	138	17	.	.	PUNCT
easat-5888	139	1	these	these	DET
easat-5888	139	2	elements	element	NOUN
easat-5888	139	3	of	of	ADP
easat-5888	139	4	service	service	NOUN
easat-5888	139	5	quality	quality	NOUN
easat-5888	139	6	enhance	enhance	VERB
easat-5888	139	7	the	the	DET
easat-5888	139	8	functional	functional	ADJ
easat-5888	139	9	and	and	CCONJ
easat-5888	139	10	emotional	emotional	ADJ
easat-5888	139	11	value	value	NOUN
easat-5888	139	12	perceived	perceive	VERB
easat-5888	139	13	by	by	ADP
easat-5888	139	14	consumers	consumer	NOUN
easat-5888	139	15	when	when	SCONJ
easat-5888	139	16	using	use	VERB
easat-5888	139	17	hypermarkets	hypermarket	NOUN
easat-5888	139	18	,	,	PUNCT
easat-5888	139	19	leading	lead	VERB
easat-5888	139	20	to	to	ADP
easat-5888	139	21	positive	positive	ADJ
easat-5888	139	22	evaluations	evaluation	NOUN
easat-5888	139	23	of	of	ADP
easat-5888	139	24	the	the	DET
easat-5888	139	25	store	store	NOUN
easat-5888	139	26	.	.	PUNCT
easat-5888	140	1	specifically	specifically	ADV
easat-5888	140	2	,	,	PUNCT
easat-5888	140	3	functional	functional	ADJ
easat-5888	140	4	value	value	NOUN
easat-5888	140	5	refers	refer	VERB
easat-5888	140	6	to	to	ADP
easat-5888	140	7	the	the	DET
easat-5888	140	8	practical	practical	ADJ
easat-5888	140	9	benefits	benefit	NOUN
easat-5888	140	10	offered	offer	VERB
easat-5888	140	11	by	by	ADP
easat-5888	140	12	hypermarkets	hypermarket	NOUN
easat-5888	140	13	,	,	PUNCT
easat-5888	140	14	such	such	ADJ
easat-5888	140	15	as	as	ADP
easat-5888	140	16	reasonable	reasonable	ADJ
easat-5888	140	17	prices	price	NOUN
easat-5888	140	18	,	,	PUNCT
easat-5888	140	19	convenient	convenient	ADJ
easat-5888	140	20	locations	location	NOUN
easat-5888	140	21	,	,	PUNCT
easat-5888	140	22	and	and	CCONJ
easat-5888	140	23	fast	fast	ADJ
easat-5888	140	24	service	service	NOUN
easat-5888	140	25	.	.	PUNCT
easat-5888	141	1	higher	high	ADJ
easat-5888	141	2	service	service	NOUN
easat-5888	141	3	quality	quality	NOUN
easat-5888	141	4	emphasizes	emphasize	VERB
easat-5888	141	5	these	these	DET
easat-5888	141	6	functional	functional	ADJ
easat-5888	141	7	benefits	benefit	NOUN
easat-5888	141	8	.	.	PUNCT
easat-5888	142	1	conversely	conversely	ADV
easat-5888	142	2	,	,	PUNCT
easat-5888	142	3	emotional	emotional	ADJ
easat-5888	142	4	value	value	NOUN
easat-5888	142	5	encompasses	encompass	VERB
easat-5888	142	6	the	the	DET
easat-5888	142	7	enjoyment	enjoyment	NOUN
easat-5888	142	8	and	and	CCONJ
easat-5888	142	9	satisfaction	satisfaction	NOUN
easat-5888	142	10	consumers	consumer	NOUN
easat-5888	142	11	experience	experience	VERB
easat-5888	142	12	during	during	ADP
easat-5888	142	13	the	the	DET
easat-5888	142	14	shopping	shopping	NOUN
easat-5888	142	15	process	process	NOUN
easat-5888	142	16	,	,	PUNCT
easat-5888	142	17	which	which	PRON
easat-5888	142	18	depends	depend	VERB
easat-5888	142	19	on	on	ADP
easat-5888	142	20	how	how	SCONJ
easat-5888	142	21	comfortable	comfortable	ADJ
easat-5888	142	22	and	and	CCONJ
easat-5888	142	23	pleasant	pleasant	ADJ
easat-5888	142	24	the	the	DET
easat-5888	142	25	service	service	NOUN
easat-5888	142	26	feels	feel	VERB
easat-5888	142	27	[	[	X
easat-5888	142	28	6	6	NUM
easat-5888	142	29	,	,	PUNCT
easat-5888	142	30	8	8	NUM
easat-5888	142	31	,	,	PUNCT
easat-5888	142	32	9	9	NUM
easat-5888	142	33	]	]	PUNCT
easat-5888	142	34	.	.	PUNCT
easat-5888	143	1	for	for	ADP
easat-5888	143	2	example	example	NOUN
easat-5888	143	3	,	,	PUNCT
easat-5888	143	4	friendly	friendly	ADJ
easat-5888	143	5	staff	staff	NOUN
easat-5888	143	6	interactions	interaction	NOUN
easat-5888	143	7	and	and	CCONJ
easat-5888	143	8	a	a	DET
easat-5888	143	9	well	well	ADV
easat-5888	143	10	-	-	PUNCT
easat-5888	143	11	maintained	maintain	VERB
easat-5888	143	12	store	store	NOUN
easat-5888	143	13	environment	environment	NOUN
easat-5888	143	14	evoke	evoke	VERB
easat-5888	143	15	positive	positive	ADJ
easat-5888	143	16	emotions	emotion	NOUN
easat-5888	143	17	,	,	PUNCT
easat-5888	143	18	increasing	increase	VERB
easat-5888	143	19	customer	customer	NOUN
easat-5888	143	20	loyalty	loyalty	NOUN
easat-5888	143	21	and	and	CCONJ
easat-5888	143	22	reinforcing	reinforce	VERB
easat-5888	143	23	the	the	DET
easat-5888	143	24	intention	intention	NOUN
easat-5888	143	25	to	to	PART
easat-5888	143	26	revisit	revisit	VERB
easat-5888	143	27	.	.	PUNCT
easat-5888	144	1	thus	thus	ADV
easat-5888	144	2	,	,	PUNCT
easat-5888	144	3	the	the	DET
easat-5888	144	4	elements	element	NOUN
easat-5888	144	5	of	of	ADP
easat-5888	144	6	service	service	NOUN
easat-5888	144	7	quality	quality	NOUN
easat-5888	144	8	in	in	ADP
easat-5888	144	9	hypermarkets	hypermarket	NOUN
easat-5888	144	10	have	have	VERB
easat-5888	144	11	a	a	DET
easat-5888	144	12	direct	direct	ADJ
easat-5888	144	13	impact	impact	NOUN
easat-5888	144	14	on	on	ADP
easat-5888	144	15	consumer	consumer	NOUN
easat-5888	144	16	value	value	NOUN
easat-5888	144	17	,	,	PUNCT
easat-5888	144	18	playing	play	VERB
easat-5888	144	19	a	a	DET
easat-5888	144	20	crucial	crucial	ADJ
easat-5888	144	21	role	role	NOUN
easat-5888	144	22	in	in	ADP
easat-5888	144	23	customer	customer	NOUN
easat-5888	144	24	satisfaction	satisfaction	NOUN
easat-5888	144	25	and	and	CCONJ
easat-5888	144	26	repurchase	repurchase	NOUN
easat-5888	144	27	intentions	intention	NOUN
easat-5888	144	28	.	.	PUNCT
easat-5888	145	1	based	base	VERB
easat-5888	145	2	on	on	ADP
easat-5888	145	3	these	these	DET
easat-5888	145	4	considerations	consideration	NOUN
easat-5888	145	5	,	,	PUNCT
easat-5888	145	6	the	the	DET
easat-5888	145	7	following	follow	VERB
easat-5888	145	8	hypotheses	hypothesis	NOUN
easat-5888	145	9	are	be	AUX
easat-5888	145	10	proposed	propose	VERB
easat-5888	145	11	:	:	PUNCT
easat-5888	146	1	hypothesis1	hypothesis1	PROPN
easat-5888	146	2	:	:	PUNCT
easat-5888	146	3	the	the	DET
easat-5888	146	4	elements	element	NOUN
easat-5888	146	5	of	of	ADP
easat-5888	146	6	hypermarket	hypermarket	NOUN
easat-5888	146	7	service	service	NOUN
easat-5888	146	8	quality	quality	NOUN
easat-5888	146	9	positively	positively	ADV
easat-5888	146	10	influence	influence	VERB
easat-5888	146	11	functional	functional	ADJ
easat-5888	146	12	value	value	NOUN
easat-5888	146	13	.	.	PUNCT
easat-5888	147	1	hypothesis1	hypothesis1	NOUN
easat-5888	147	2	-	-	PUNCT
easat-5888	147	3	1	1	NUM
easat-5888	147	4	:	:	PUNCT
easat-5888	147	5	reliability	reliability	NOUN
easat-5888	147	6	positively	positively	ADV
easat-5888	147	7	influences	influence	VERB
easat-5888	147	8	functional	functional	ADJ
easat-5888	147	9	value	value	NOUN
easat-5888	147	10	.	.	PUNCT
easat-5888	148	1	hypothesis1	hypothesis1	NOUN
easat-5888	148	2	-	-	PUNCT
easat-5888	148	3	2	2	NUM
easat-5888	148	4	:	:	PUNCT
easat-5888	148	5	responsiveness	responsiveness	NOUN
easat-5888	148	6	positively	positively	ADV
easat-5888	148	7	influences	influence	VERB
easat-5888	148	8	functional	functional	ADJ
easat-5888	148	9	value	value	NOUN
easat-5888	148	10	.	.	PUNCT
easat-5888	149	1	hypothesis1	hypothesis1	NOUN
easat-5888	149	2	-	-	PUNCT
easat-5888	149	3	3	3	NUM
easat-5888	149	4	:	:	PUNCT
easat-5888	149	5	assurance	assurance	NOUN
easat-5888	149	6	positively	positively	ADV
easat-5888	149	7	influences	influence	VERB
easat-5888	149	8	functional	functional	ADJ
easat-5888	149	9	value	value	NOUN
easat-5888	149	10	.	.	PUNCT
easat-5888	150	1	hypothesis1	hypothesis1	NOUN
easat-5888	150	2	-	-	PUNCT
easat-5888	150	3	4	4	NUM
easat-5888	150	4	:	:	PUNCT
easat-5888	150	5	empathy	empathy	NOUN
easat-5888	150	6	positively	positively	ADV
easat-5888	150	7	influences	influence	VERB
easat-5888	150	8	functional	functional	ADJ
easat-5888	150	9	value	value	NOUN
easat-5888	150	10	.	.	PUNCT
easat-5888	151	1	hypothesis1	hypothesis1	NOUN
easat-5888	151	2	-	-	PUNCT
easat-5888	151	3	5	5	NUM
easat-5888	151	4	:	:	PUNCT
easat-5888	151	5	tangibles	tangible	NOUN
easat-5888	151	6	positively	positively	ADV
easat-5888	151	7	influence	influence	VERB
easat-5888	151	8	functional	functional	ADJ
easat-5888	151	9	value	value	NOUN
easat-5888	151	10	.	.	PUNCT
easat-5888	152	1	hypothesis2	hypothesis2	NOUN
easat-5888	152	2	:	:	PUNCT
easat-5888	152	3	the	the	DET
easat-5888	152	4	elements	element	NOUN
easat-5888	152	5	of	of	ADP
easat-5888	152	6	hypermarket	hypermarket	NOUN
easat-5888	152	7	service	service	NOUN
easat-5888	152	8	quality	quality	NOUN
easat-5888	152	9	positively	positively	ADV
easat-5888	152	10	influence	influence	VERB
easat-5888	152	11	emotional	emotional	ADJ
easat-5888	152	12	value	value	NOUN
easat-5888	152	13	.	.	PUNCT
easat-5888	153	1	hypothesis2	hypothesis2	NOUN
easat-5888	153	2	-	-	PUNCT
easat-5888	153	3	1	1	NUM
easat-5888	153	4	:	:	PUNCT
easat-5888	153	5	reliability	reliability	NOUN
easat-5888	153	6	positively	positively	ADV
easat-5888	153	7	influences	influence	VERB
easat-5888	153	8	emotional	emotional	ADJ
easat-5888	153	9	value	value	NOUN
easat-5888	153	10	.	.	PUNCT
easat-5888	154	1	hypothesis2	hypothesis2	NOUN
easat-5888	154	2	-	-	PUNCT
easat-5888	154	3	2	2	NUM
easat-5888	154	4	:	:	PUNCT
easat-5888	154	5	responsiveness	responsiveness	NOUN
easat-5888	154	6	positively	positively	ADV
easat-5888	154	7	influences	influence	VERB
easat-5888	154	8	emotional	emotional	ADJ
easat-5888	154	9	value	value	NOUN
easat-5888	154	10	.	.	PUNCT
easat-5888	155	1	hypothesis2	hypothesis2	NOUN
easat-5888	155	2	-	-	PUNCT
easat-5888	155	3	3	3	NUM
easat-5888	155	4	:	:	PUNCT
easat-5888	155	5	assurance	assurance	NOUN
easat-5888	155	6	positively	positively	ADV
easat-5888	155	7	influences	influence	VERB
easat-5888	155	8	emotional	emotional	ADJ
easat-5888	155	9	value	value	NOUN
easat-5888	155	10	.	.	PUNCT
easat-5888	156	1	hypothesis2	hypothesis2	NOUN
easat-5888	156	2	-	-	PUNCT
easat-5888	156	3	4	4	NUM
easat-5888	156	4	:	:	PUNCT
easat-5888	156	5	empathy	empathy	NOUN
easat-5888	156	6	positively	positively	ADV
easat-5888	156	7	influences	influence	VERB
easat-5888	156	8	emotional	emotional	ADJ
easat-5888	156	9	value	value	NOUN
easat-5888	156	10	.	.	PUNCT
easat-5888	157	1	hypothesis2	hypothesis2	NOUN
easat-5888	157	2	-	-	PUNCT
easat-5888	157	3	5	5	NUM
easat-5888	157	4	:	:	PUNCT
easat-5888	157	5	tangibles	tangible	NOUN
easat-5888	157	6	positively	positively	ADV
easat-5888	157	7	influence	influence	VERB
easat-5888	157	8	emotional	emotional	ADJ
easat-5888	157	9	value	value	NOUN
easat-5888	157	10	.	.	PUNCT
easat-5888	158	1	3.3.2	3.3.2	X
easat-5888	158	2	.	.	PUNCT
easat-5888	159	1	the	the	DET
easat-5888	159	2	relationship	relationship	NOUN
easat-5888	159	3	between	between	ADP
easat-5888	159	4	consumer	consumer	NOUN
easat-5888	159	5	value	value	NOUN
easat-5888	159	6	,	,	PUNCT
easat-5888	159	7	customer	customer	NOUN
easat-5888	159	8	loyalty	loyalty	NOUN
easat-5888	159	9	,	,	PUNCT
easat-5888	159	10	and	and	CCONJ
easat-5888	159	11	repurchase	repurchase	AUX
easat-5888	159	12	intention	intention	VERB
easat-5888	159	13	the	the	DET
easat-5888	159	14	functional	functional	ADJ
easat-5888	159	15	and	and	CCONJ
easat-5888	159	16	emotional	emotional	ADJ
easat-5888	159	17	value	value	NOUN
easat-5888	159	18	perceived	perceive	VERB
easat-5888	159	19	by	by	ADP
easat-5888	159	20	consumers	consumer	NOUN
easat-5888	159	21	at	at	ADP
easat-5888	159	22	hypermarkets	hypermarket	NOUN
easat-5888	159	23	directly	directly	ADV
easat-5888	159	24	influences	influence	VERB
easat-5888	159	25	customer	customer	NOUN
easat-5888	159	26	loyalty	loyalty	NOUN
easat-5888	159	27	and	and	CCONJ
easat-5888	159	28	repurchase	repurchase	VERB
easat-5888	159	29	intention	intention	NOUN
easat-5888	159	30	[	[	X
easat-5888	159	31	6	6	NUM
easat-5888	159	32	,	,	PUNCT
easat-5888	159	33	16	16	NUM
easat-5888	159	34	]	]	PUNCT
easat-5888	159	35	.	.	PUNCT
easat-5888	160	1	first	first	ADJ
easat-5888	160	2	,	,	PUNCT
easat-5888	160	3	functional	functional	ADJ
easat-5888	160	4	value	value	NOUN
easat-5888	160	5	refers	refer	VERB
easat-5888	160	6	to	to	ADP
easat-5888	160	7	the	the	DET
easat-5888	160	8	tangible	tangible	ADJ
easat-5888	160	9	benefits	benefit	NOUN
easat-5888	160	10	consumers	consumer	NOUN
easat-5888	160	11	gain	gain	VERB
easat-5888	160	12	from	from	ADP
easat-5888	160	13	hypermarkets	hypermarket	NOUN
easat-5888	160	14	,	,	PUNCT
easat-5888	160	15	such	such	ADJ
easat-5888	160	16	as	as	ADP
easat-5888	160	17	a	a	DET
easat-5888	160	18	wide	wide	ADJ
easat-5888	160	19	range	range	NOUN
easat-5888	160	20	of	of	ADP
easat-5888	160	21	product	product	NOUN
easat-5888	160	22	choices	choice	NOUN
easat-5888	160	23	,	,	PUNCT
easat-5888	160	24	reasonable	reasonable	ADJ
easat-5888	160	25	pricing	pricing	NOUN
easat-5888	160	26	,	,	PUNCT
easat-5888	160	27	and	and	CCONJ
easat-5888	160	28	a	a	DET
easat-5888	160	29	convenient	convenient	ADJ
easat-5888	160	30	shopping	shopping	NOUN
easat-5888	160	31	environment	environment	NOUN
easat-5888	160	32	.	.	PUNCT
easat-5888	161	1	this	this	DET
easat-5888	161	2	functional	functional	ADJ
easat-5888	161	3	value	value	NOUN
easat-5888	161	4	fosters	foster	VERB
easat-5888	161	5	the	the	DET
easat-5888	161	6	perception	perception	NOUN
easat-5888	161	7	that	that	SCONJ
easat-5888	161	8	hypermarkets	hypermarket	NOUN
easat-5888	161	9	are	be	AUX
easat-5888	161	10	efficient	efficient	ADJ
easat-5888	161	11	and	and	CCONJ
easat-5888	161	12	cost	cost	NOUN
easat-5888	161	13	-	-	PUNCT
easat-5888	161	14	effective	effective	ADJ
easat-5888	161	15	options	option	NOUN
easat-5888	161	16	,	,	PUNCT
easat-5888	161	17	which	which	PRON
easat-5888	161	18	in	in	ADP
easat-5888	161	19	turn	turn	NOUN
easat-5888	161	20	builds	build	VERB
easat-5888	161	21	trust	trust	NOUN
easat-5888	161	22	among	among	ADP
easat-5888	161	23	consumers	consumer	NOUN
easat-5888	161	24	.	.	PUNCT
easat-5888	162	1	the	the	PRON
easat-5888	162	2	higher	high	ADJ
easat-5888	162	3	the	the	DET
easat-5888	162	4	functional	functional	ADJ
easat-5888	162	5	value	value	NOUN
easat-5888	162	6	,	,	PUNCT
easat-5888	162	7	the	the	DET
easat-5888	162	8	more	more	ADV
easat-5888	162	9	likely	likely	ADJ
easat-5888	162	10	consumers	consumer	NOUN
easat-5888	162	11	are	be	AUX
easat-5888	162	12	to	to	PART
easat-5888	162	13	remain	remain	VERB
easat-5888	162	14	loyal	loyal	ADJ
easat-5888	162	15	to	to	ADP
easat-5888	162	16	a	a	DET
easat-5888	162	17	particular	particular	ADJ
easat-5888	162	18	hypermarket	hypermarket	NOUN
easat-5888	162	19	,	,	PUNCT
easat-5888	162	20	thereby	thereby	ADV
easat-5888	162	21	strengthening	strengthen	VERB
easat-5888	162	22	their	their	PRON
easat-5888	162	23	repurchase	repurchase	NOUN
easat-5888	162	24	intentions	intention	NOUN
easat-5888	162	25	.	.	PUNCT
easat-5888	163	1	functional	functional	ADJ
easat-5888	163	2	value	value	NOUN
easat-5888	163	3	also	also	ADV
easat-5888	163	4	plays	play	VERB
easat-5888	163	5	a	a	DET
easat-5888	163	6	key	key	ADJ
easat-5888	163	7	role	role	NOUN
easat-5888	163	8	in	in	ADP
easat-5888	163	9	positioning	positioning	NOUN
easat-5888	163	10	hypermarkets	hypermarket	NOUN
easat-5888	163	11	as	as	ADP
easat-5888	163	12	preferred	preferred	ADJ
easat-5888	163	13	shopping	shopping	NOUN
easat-5888	163	14	destinations	destination	NOUN
easat-5888	163	15	over	over	ADP
easat-5888	163	16	competitors	competitor	NOUN
easat-5888	163	17	by	by	ADP
easat-5888	163	18	emphasizing	emphasize	VERB
easat-5888	163	19	their	their	PRON
easat-5888	163	20	efficiency	efficiency	NOUN
easat-5888	163	21	and	and	CCONJ
easat-5888	163	22	practicality	practicality	NOUN
easat-5888	163	23	.	.	PUNCT
easat-5888	164	1	next	next	ADJ
easat-5888	164	2	,	,	PUNCT
easat-5888	164	3	emotional	emotional	ADJ
easat-5888	164	4	value	value	NOUN
easat-5888	164	5	encompasses	encompass	VERB
easat-5888	164	6	the	the	DET
easat-5888	164	7	satisfaction	satisfaction	NOUN
easat-5888	164	8	and	and	CCONJ
easat-5888	164	9	positive	positive	ADJ
easat-5888	164	10	emotions	emotion	NOUN
easat-5888	164	11	consumers	consumer	NOUN
easat-5888	164	12	experience	experience	VERB
easat-5888	164	13	during	during	ADP
easat-5888	164	14	their	their	PRON
easat-5888	164	15	shopping	shopping	NOUN
easat-5888	164	16	journey	journey	NOUN
easat-5888	164	17	at	at	ADP
easat-5888	164	18	hypermarkets	hypermarket	NOUN
easat-5888	164	19	.	.	PUNCT
easat-5888	165	1	emotional	emotional	ADJ
easat-5888	165	2	value	value	NOUN
easat-5888	165	3	significantly	significantly	ADV
easat-5888	165	4	impacts	impact	VERB
easat-5888	165	5	customer	customer	NOUN
easat-5888	165	6	loyalty	loyalty	NOUN
easat-5888	165	7	and	and	CCONJ
easat-5888	165	8	repurchase	repurchase	VERB
easat-5888	165	9	intentions	intention	NOUN
easat-5888	165	10	[	[	X
easat-5888	165	11	6	6	NUM
easat-5888	165	12	,	,	PUNCT
easat-5888	165	13	18	18	NUM
easat-5888	165	14	]	]	PUNCT
easat-5888	165	15	.	.	PUNCT
easat-5888	166	1	for	for	ADP
easat-5888	166	2	instance	instance	NOUN
easat-5888	166	3	,	,	PUNCT
easat-5888	166	4	friendly	friendly	ADJ
easat-5888	166	5	service	service	NOUN
easat-5888	166	6	and	and	CCONJ
easat-5888	166	7	a	a	DET
easat-5888	166	8	pleasant	pleasant	ADJ
easat-5888	166	9	shopping	shopping	NOUN
easat-5888	166	10	environment	environment	NOUN
easat-5888	166	11	provide	provide	VERB
easat-5888	166	12	consumers	consumer	NOUN
easat-5888	166	13	with	with	ADP
easat-5888	166	14	enjoyable	enjoyable	ADJ
easat-5888	166	15	experiences	experience	NOUN
easat-5888	166	16	,	,	PUNCT
easat-5888	166	17	enhancing	enhance	VERB
easat-5888	166	18	emotional	emotional	ADJ
easat-5888	166	19	value	value	NOUN
easat-5888	166	20	.	.	PUNCT
easat-5888	167	1	when	when	SCONJ
easat-5888	167	2	consumers	consumer	NOUN
easat-5888	167	3	accumulate	accumulate	VERB
easat-5888	167	4	positive	positive	ADJ
easat-5888	167	5	experiences	experience	NOUN
easat-5888	167	6	at	at	ADP
easat-5888	167	7	a	a	DET
easat-5888	167	8	hypermarket	hypermarket	NOUN
easat-5888	167	9	,	,	PUNCT
easat-5888	167	10	their	their	PRON
easat-5888	167	11	loyalty	loyalty	NOUN
easat-5888	167	12	to	to	ADP
easat-5888	167	13	the	the	DET
easat-5888	167	14	store	store	NOUN
easat-5888	167	15	increases	increase	NOUN
easat-5888	167	16	,	,	PUNCT
easat-5888	167	17	and	and	CCONJ
easat-5888	167	18	they	they	PRON
easat-5888	167	19	are	be	AUX
easat-5888	167	20	more	more	ADV
easat-5888	167	21	likely	likely	ADJ
easat-5888	167	22	to	to	PART
easat-5888	167	23	revisit	revisit	VERB
easat-5888	167	24	and	and	CCONJ
easat-5888	167	25	recommend	recommend	VERB
easat-5888	167	26	it	it	PRON
easat-5888	167	27	to	to	ADP
easat-5888	167	28	others	other	NOUN
easat-5888	167	29	.	.	PUNCT
easat-5888	168	1	ultimately	ultimately	ADV
easat-5888	168	2	,	,	PUNCT
easat-5888	168	3	while	while	SCONJ
easat-5888	168	4	both	both	CCONJ
easat-5888	168	5	functional	functional	ADJ
easat-5888	168	6	and	and	CCONJ
easat-5888	168	7	emotional	emotional	ADJ
easat-5888	168	8	value	value	NOUN
easat-5888	168	9	influence	influence	NOUN
easat-5888	168	10	customer	customer	NOUN
easat-5888	168	11	loyalty	loyalty	NOUN
easat-5888	168	12	and	and	CCONJ
easat-5888	168	13	repurchase	repurchase	VERB
easat-5888	168	14	intention	intention	NOUN
easat-5888	168	15	,	,	PUNCT
easat-5888	168	16	emotional	emotional	ADJ
easat-5888	168	17	value	value	NOUN
easat-5888	168	18	plays	play	VERB
easat-5888	168	19	a	a	DET
easat-5888	168	20	deeper	deep	ADJ
easat-5888	168	21	role	role	NOUN
easat-5888	168	22	in	in	ADP
easat-5888	168	23	strengthening	strengthen	VERB
easat-5888	168	24	the	the	DET
easat-5888	168	25	relationship	relationship	NOUN
easat-5888	168	26	between	between	ADP
easat-5888	168	27	consumers	consumer	NOUN
easat-5888	168	28	and	and	CCONJ
easat-5888	168	29	hypermarkets	hypermarket	NOUN
easat-5888	168	30	,	,	PUNCT
easat-5888	168	31	contributing	contribute	VERB
easat-5888	168	32	to	to	ADP
easat-5888	168	33	long	long	ADJ
easat-5888	168	34	-	-	PUNCT
easat-5888	168	35	term	term	NOUN
easat-5888	168	36	customer	customer	NOUN
easat-5888	168	37	retention	retention	NOUN
easat-5888	168	38	.	.	PUNCT
easat-5888	169	1	2924	2924	NUM
easat-5888	169	2	edelweiss	edelweiss	PROPN
easat-5888	169	3	applied	apply	VERB
easat-5888	169	4	science	science	NOUN
easat-5888	169	5	and	and	CCONJ
easat-5888	169	6	technology	technology	NOUN
easat-5888	169	7	issn	issn	PROPN
easat-5888	169	8	:	:	PUNCT
easat-5888	169	9	2576	2576	NUM
easat-5888	169	10	-	-	SYM
easat-5888	169	11	8484	8484	NUM
easat-5888	169	12	vol	vol	NOUN
easat-5888	169	13	.	.	PROPN
easat-5888	170	1	9	9	NUM
easat-5888	170	2	,	,	PUNCT
easat-5888	170	3	no	no	INTJ
easat-5888	170	4	.	.	NOUN
easat-5888	171	1	3	3	NUM
easat-5888	171	2	:	:	PUNCT
easat-5888	171	3	2919	2919	NUM
easat-5888	171	4	-	-	SYM
easat-5888	171	5	2929	2929	NUM
easat-5888	171	6	,	,	PUNCT
easat-5888	171	7	2025	2025	NUM
easat-5888	171	8	doi	doi	NOUN
easat-5888	171	9	:	:	PUNCT
easat-5888	171	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	171	11	©	©	PROPN
easat-5888	171	12	2025	2025	NUM
easat-5888	171	13	by	by	ADP
easat-5888	171	14	the	the	DET
easat-5888	171	15	author	author	NOUN
easat-5888	171	16	;	;	PUNCT
easat-5888	171	17	licensee	licensee	PROPN
easat-5888	171	18	learning	learning	NOUN
easat-5888	171	19	gate	gate	NOUN
easat-5888	171	20	based	base	VERB
easat-5888	171	21	on	on	ADP
easat-5888	171	22	these	these	DET
easat-5888	171	23	findings	finding	NOUN
easat-5888	171	24	,	,	PUNCT
easat-5888	171	25	the	the	DET
easat-5888	171	26	following	follow	VERB
easat-5888	171	27	hypotheses	hypothesis	NOUN
easat-5888	171	28	are	be	AUX
easat-5888	171	29	proposed	propose	VERB
easat-5888	171	30	:	:	PUNCT
easat-5888	171	31	hypothesis3	hypothesis3	X
easat-5888	171	32	:	:	PUNCT
easat-5888	171	33	consumer	consumer	NOUN
easat-5888	171	34	value	value	NOUN
easat-5888	171	35	positively	positively	ADV
easat-5888	171	36	impacts	impact	VERB
easat-5888	171	37	customer	customer	NOUN
easat-5888	171	38	loyalty	loyalty	NOUN
easat-5888	171	39	.	.	PUNCT
easat-5888	172	1	hypothesis3	hypothesis3	X
easat-5888	172	2	-	-	PUNCT
easat-5888	172	3	1	1	NUM
easat-5888	172	4	:	:	PUNCT
easat-5888	172	5	functional	functional	ADJ
easat-5888	172	6	value	value	NOUN
easat-5888	172	7	positively	positively	ADV
easat-5888	172	8	impacts	impact	VERB
easat-5888	172	9	customer	customer	NOUN
easat-5888	172	10	loyalty	loyalty	NOUN
easat-5888	172	11	.	.	PUNCT
easat-5888	173	1	hypothesis3	hypothesis3	X
easat-5888	173	2	-	-	SYM
easat-5888	173	3	2	2	NUM
easat-5888	173	4	:	:	PUNCT
easat-5888	173	5	emotional	emotional	ADJ
easat-5888	173	6	value	value	NOUN
easat-5888	173	7	positively	positively	ADV
easat-5888	173	8	impacts	impact	VERB
easat-5888	173	9	customer	customer	NOUN
easat-5888	173	10	loyalty	loyalty	NOUN
easat-5888	173	11	.	.	PUNCT
easat-5888	174	1	hypothesis4	hypothesis4	NOUN
easat-5888	174	2	:	:	PUNCT
easat-5888	174	3	consumer	consumer	NOUN
easat-5888	174	4	value	value	NOUN
easat-5888	174	5	positively	positively	ADV
easat-5888	174	6	impacts	impact	VERB
easat-5888	174	7	repurchase	repurchase	VERB
easat-5888	174	8	intention	intention	NOUN
easat-5888	174	9	.	.	PUNCT
easat-5888	175	1	hypothesis4	hypothesis4	NOUN
easat-5888	175	2	-	-	PUNCT
easat-5888	175	3	1	1	NUM
easat-5888	175	4	:	:	PUNCT
easat-5888	175	5	functional	functional	ADJ
easat-5888	175	6	value	value	NOUN
easat-5888	175	7	positively	positively	ADV
easat-5888	175	8	impacts	impact	VERB
easat-5888	175	9	repurchase	repurchase	VERB
easat-5888	175	10	intention	intention	NOUN
easat-5888	175	11	.	.	PUNCT
easat-5888	176	1	hypothesis4	hypothesis4	NOUN
easat-5888	176	2	-	-	PUNCT
easat-5888	176	3	2	2	NUM
easat-5888	176	4	:	:	PUNCT
easat-5888	176	5	emotional	emotional	ADJ
easat-5888	176	6	value	value	NOUN
easat-5888	176	7	positively	positively	ADV
easat-5888	176	8	impacts	impact	VERB
easat-5888	176	9	repurchase	repurchase	VERB
easat-5888	176	10	intention	intention	NOUN
easat-5888	176	11	.	.	PUNCT
easat-5888	177	1	4	4	X
easat-5888	177	2	.	.	X
easat-5888	177	3	analysis	analysis	NOUN
easat-5888	177	4	results	result	VERB
easat-5888	177	5	4.1	4.1	NUM
easat-5888	177	6	.	.	PUNCT
easat-5888	178	1	characteristics	characteristic	NOUN
easat-5888	178	2	of	of	ADP
easat-5888	178	3	the	the	DET
easat-5888	178	4	sample	sample	NOUN
easat-5888	178	5	the	the	DET
easat-5888	178	6	demographic	demographic	ADJ
easat-5888	178	7	characteristics	characteristic	NOUN
easat-5888	178	8	of	of	ADP
easat-5888	178	9	the	the	DET
easat-5888	178	10	sample	sample	NOUN
easat-5888	178	11	used	use	VERB
easat-5888	178	12	in	in	ADP
easat-5888	178	13	this	this	DET
easat-5888	178	14	study	study	NOUN
easat-5888	178	15	are	be	AUX
easat-5888	178	16	as	as	SCONJ
easat-5888	178	17	follows	follow	VERB
easat-5888	178	18	:	:	PUNCT
easat-5888	178	19	by	by	ADP
easat-5888	178	20	gender	gender	NOUN
easat-5888	178	21	,	,	PUNCT
easat-5888	178	22	there	there	PRON
easat-5888	178	23	were	be	VERB
easat-5888	178	24	120	120	NUM
easat-5888	178	25	males	male	NOUN
easat-5888	178	26	(	(	PUNCT
easat-5888	178	27	50.4	50.4	NUM
easat-5888	178	28	%	%	NOUN
easat-5888	178	29	)	)	PUNCT
easat-5888	178	30	and	and	CCONJ
easat-5888	178	31	118	118	NUM
easat-5888	178	32	females	female	NOUN
easat-5888	178	33	(	(	PUNCT
easat-5888	178	34	49.6	49.6	NUM
easat-5888	178	35	%	%	NOUN
easat-5888	178	36	)	)	PUNCT
easat-5888	178	37	.	.	PUNCT
easat-5888	179	1	in	in	ADP
easat-5888	179	2	terms	term	NOUN
easat-5888	179	3	of	of	ADP
easat-5888	179	4	age	age	NOUN
easat-5888	179	5	,	,	PUNCT
easat-5888	179	6	163	163	NUM
easat-5888	179	7	respondents	respondent	NOUN
easat-5888	179	8	(	(	PUNCT
easat-5888	179	9	68.5	68.5	NUM
easat-5888	179	10	%	%	NOUN
easat-5888	179	11	)	)	PUNCT
easat-5888	179	12	were	be	AUX
easat-5888	179	13	in	in	ADP
easat-5888	179	14	their	their	PRON
easat-5888	179	15	20s	20	NOUN
easat-5888	179	16	,	,	PUNCT
easat-5888	179	17	9	9	NUM
easat-5888	179	18	(	(	PUNCT
easat-5888	179	19	3.8	3.8	NUM
easat-5888	179	20	%	%	NOUN
easat-5888	179	21	)	)	PUNCT
easat-5888	179	22	were	be	AUX
easat-5888	179	23	in	in	ADP
easat-5888	179	24	their	their	PRON
easat-5888	179	25	30s	30	NOUN
easat-5888	179	26	,	,	PUNCT
easat-5888	179	27	26	26	NUM
easat-5888	179	28	(	(	PUNCT
easat-5888	179	29	10.9	10.9	NUM
easat-5888	179	30	%	%	NOUN
easat-5888	179	31	)	)	PUNCT
easat-5888	179	32	were	be	AUX
easat-5888	179	33	in	in	ADP
easat-5888	179	34	their	their	PRON
easat-5888	179	35	40s	40	NOUN
easat-5888	179	36	,	,	PUNCT
easat-5888	179	37	and	and	CCONJ
easat-5888	179	38	40	40	NUM
easat-5888	179	39	(	(	PUNCT
easat-5888	179	40	16.8	16.8	NUM
easat-5888	179	41	%	%	NOUN
easat-5888	179	42	)	)	PUNCT
easat-5888	179	43	were	be	AUX
easat-5888	179	44	aged	age	VERB
easat-5888	179	45	50	50	NUM
easat-5888	179	46	or	or	CCONJ
easat-5888	179	47	older	old	ADJ
easat-5888	179	48	.	.	PUNCT
easat-5888	180	1	regarding	regard	VERB
easat-5888	180	2	educational	educational	ADJ
easat-5888	180	3	background	background	NOUN
easat-5888	180	4	,	,	PUNCT
easat-5888	180	5	124	124	NUM
easat-5888	180	6	respondents	respondent	NOUN
easat-5888	180	7	(	(	PUNCT
easat-5888	180	8	52.1	52.1	NUM
easat-5888	180	9	%	%	NOUN
easat-5888	180	10	)	)	PUNCT
easat-5888	180	11	were	be	AUX
easat-5888	180	12	current	current	ADJ
easat-5888	180	13	university	university	NOUN
easat-5888	180	14	students	student	NOUN
easat-5888	180	15	,	,	PUNCT
easat-5888	180	16	36	36	NUM
easat-5888	180	17	(	(	PUNCT
easat-5888	180	18	15.1	15.1	NUM
easat-5888	180	19	%	%	NOUN
easat-5888	180	20	)	)	PUNCT
easat-5888	180	21	were	be	AUX
easat-5888	180	22	college	college	NOUN
easat-5888	180	23	graduates	graduate	NOUN
easat-5888	180	24	,	,	PUNCT
easat-5888	180	25	66	66	NUM
easat-5888	180	26	(	(	PUNCT
easat-5888	180	27	27.7	27.7	NUM
easat-5888	180	28	%	%	NOUN
easat-5888	180	29	)	)	PUNCT
easat-5888	180	30	were	be	AUX
easat-5888	180	31	university	university	NOUN
easat-5888	180	32	graduates	graduate	NOUN
easat-5888	180	33	,	,	PUNCT
easat-5888	180	34	and	and	CCONJ
easat-5888	180	35	12	12	NUM
easat-5888	180	36	(	(	PUNCT
easat-5888	180	37	5.0	5.0	NUM
easat-5888	180	38	%	%	NOUN
easat-5888	180	39	)	)	PUNCT
easat-5888	180	40	held	hold	VERB
easat-5888	180	41	graduate	graduate	NOUN
easat-5888	180	42	degrees	degree	NOUN
easat-5888	180	43	or	or	CCONJ
easat-5888	180	44	higher	high	ADJ
easat-5888	180	45	.	.	PUNCT
easat-5888	181	1	as	as	ADP
easat-5888	181	2	for	for	ADP
easat-5888	181	3	the	the	DET
easat-5888	181	4	hypermarkets	hypermarket	NOUN
easat-5888	181	5	most	most	ADV
easat-5888	181	6	frequently	frequently	ADV
easat-5888	181	7	used	use	VERB
easat-5888	181	8	,	,	PUNCT
easat-5888	181	9	103	103	NUM
easat-5888	181	10	respondents	respondent	NOUN
easat-5888	181	11	(	(	PUNCT
easat-5888	181	12	43.3	43.3	NUM
easat-5888	181	13	%	%	NOUN
easat-5888	181	14	)	)	PUNCT
easat-5888	181	15	primarily	primarily	ADV
easat-5888	181	16	visited	visit	VERB
easat-5888	181	17	e	e	NOUN
easat-5888	181	18	-	-	NOUN
easat-5888	181	19	mart	mart	ADJ
easat-5888	181	20	,	,	PUNCT
easat-5888	181	21	42	42	NUM
easat-5888	181	22	(	(	PUNCT
easat-5888	181	23	17.6	17.6	NUM
easat-5888	181	24	%	%	NOUN
easat-5888	181	25	)	)	PUNCT
easat-5888	181	26	chose	choose	VERB
easat-5888	181	27	homeplus	homeplus	ADJ
easat-5888	181	28	,	,	PUNCT
easat-5888	181	29	34	34	NUM
easat-5888	181	30	(	(	PUNCT
easat-5888	181	31	14.3	14.3	NUM
easat-5888	181	32	%	%	NOUN
easat-5888	181	33	)	)	PUNCT
easat-5888	181	34	preferred	preferred	ADJ
easat-5888	181	35	lotte	lotte	NOUN
easat-5888	181	36	mart	mart	PROPN
easat-5888	181	37	,	,	PUNCT
easat-5888	181	38	43	43	NUM
easat-5888	181	39	(	(	PUNCT
easat-5888	181	40	18.1	18.1	NUM
easat-5888	181	41	%	%	NOUN
easat-5888	181	42	)	)	PUNCT
easat-5888	181	43	used	use	VERB
easat-5888	181	44	hanaro	hanaro	PROPN
easat-5888	181	45	mart	mart	PROPN
easat-5888	181	46	,	,	PUNCT
easat-5888	181	47	and	and	CCONJ
easat-5888	181	48	16	16	NUM
easat-5888	181	49	(	(	PUNCT
easat-5888	181	50	6.7	6.7	NUM
easat-5888	181	51	%	%	NOUN
easat-5888	181	52	)	)	PUNCT
easat-5888	181	53	used	use	VERB
easat-5888	181	54	other	other	ADJ
easat-5888	181	55	hypermarkets	hypermarket	NOUN
easat-5888	181	56	.	.	PUNCT
easat-5888	182	1	in	in	ADP
easat-5888	182	2	terms	term	NOUN
easat-5888	182	3	of	of	ADP
easat-5888	182	4	spending	spend	VERB
easat-5888	182	5	per	per	ADP
easat-5888	182	6	visit	visit	NOUN
easat-5888	182	7	to	to	ADP
easat-5888	182	8	a	a	DET
easat-5888	182	9	hypermarket	hypermarket	NOUN
easat-5888	182	10	,	,	PUNCT
easat-5888	182	11	7	7	NUM
easat-5888	182	12	respondents	respondent	NOUN
easat-5888	182	13	(	(	PUNCT
easat-5888	182	14	2.9	2.9	NUM
easat-5888	182	15	%	%	NOUN
easat-5888	182	16	)	)	PUNCT
easat-5888	182	17	spent	spend	VERB
easat-5888	182	18	less	less	ADJ
easat-5888	182	19	than	than	ADP
easat-5888	182	20	10,000	10,000	NUM
easat-5888	182	21	krw	krw	NOUN
easat-5888	182	22	,	,	PUNCT
easat-5888	182	23	80	80	NUM
easat-5888	182	24	(	(	PUNCT
easat-5888	182	25	33.6	33.6	NUM
easat-5888	182	26	%	%	NOUN
easat-5888	182	27	)	)	PUNCT
easat-5888	182	28	spent	spend	VERB
easat-5888	182	29	between	between	ADP
easat-5888	182	30	10,000	10,000	NUM
easat-5888	182	31	and	and	CCONJ
easat-5888	182	32	50,000	50,000	NUM
easat-5888	182	33	krw	krw	NOUN
easat-5888	182	34	,	,	PUNCT
easat-5888	182	35	81	81	NUM
easat-5888	182	36	(	(	PUNCT
easat-5888	182	37	34.0	34.0	NUM
easat-5888	182	38	%	%	NOUN
easat-5888	182	39	)	)	PUNCT
easat-5888	182	40	spent	spend	VERB
easat-5888	182	41	between	between	ADP
easat-5888	182	42	50,000	50,000	NUM
easat-5888	182	43	and	and	CCONJ
easat-5888	182	44	100,000	100,000	NUM
easat-5888	182	45	krw	krw	NOUN
easat-5888	182	46	,	,	PUNCT
easat-5888	182	47	60	60	NUM
easat-5888	182	48	(	(	PUNCT
easat-5888	182	49	25.2	25.2	NUM
easat-5888	182	50	%	%	NOUN
easat-5888	182	51	)	)	PUNCT
easat-5888	182	52	spent	spend	VERB
easat-5888	182	53	between	between	ADP
easat-5888	182	54	100,000	100,000	NUM
easat-5888	182	55	and	and	CCONJ
easat-5888	182	56	200,000	200,000	NUM
easat-5888	182	57	krw	krw	NOUN
easat-5888	182	58	,	,	PUNCT
easat-5888	182	59	and	and	CCONJ
easat-5888	182	60	10	10	NUM
easat-5888	182	61	(	(	PUNCT
easat-5888	182	62	4.2	4.2	NUM
easat-5888	182	63	%	%	NOUN
easat-5888	182	64	)	)	PUNCT
easat-5888	182	65	spent	spend	VERB
easat-5888	182	66	over	over	ADP
easat-5888	182	67	200,000	200,000	NUM
easat-5888	182	68	krw	krw	NOUN
easat-5888	182	69	.	.	PUNCT
easat-5888	183	1	finally	finally	ADV
easat-5888	183	2	,	,	PUNCT
easat-5888	183	3	by	by	ADP
easat-5888	183	4	occupation	occupation	NOUN
easat-5888	183	5	,	,	PUNCT
easat-5888	183	6	124	124	NUM
easat-5888	183	7	respondents	respondent	NOUN
easat-5888	183	8	(	(	PUNCT
easat-5888	183	9	52.1	52.1	NUM
easat-5888	183	10	%	%	NOUN
easat-5888	183	11	)	)	PUNCT
easat-5888	183	12	were	be	AUX
easat-5888	183	13	university	university	NOUN
easat-5888	183	14	students	student	NOUN
easat-5888	183	15	,	,	PUNCT
easat-5888	183	16	25	25	NUM
easat-5888	183	17	(	(	PUNCT
easat-5888	183	18	10.5	10.5	NUM
easat-5888	183	19	%	%	NOUN
easat-5888	183	20	)	)	PUNCT
easat-5888	183	21	were	be	AUX
easat-5888	183	22	housewives	housewife	NOUN
easat-5888	183	23	,	,	PUNCT
easat-5888	183	24	76	76	NUM
easat-5888	183	25	(	(	PUNCT
easat-5888	183	26	31.9	31.9	NUM
easat-5888	183	27	%	%	NOUN
easat-5888	183	28	)	)	PUNCT
easat-5888	184	1	were	be	AUX
easat-5888	184	2	office	office	NOUN
easat-5888	184	3	workers	worker	NOUN
easat-5888	184	4	,	,	PUNCT
easat-5888	184	5	and	and	CCONJ
easat-5888	184	6	13	13	NUM
easat-5888	184	7	(	(	PUNCT
easat-5888	184	8	5.5	5.5	NUM
easat-5888	184	9	%	%	NOUN
easat-5888	184	10	)	)	PUNCT
easat-5888	184	11	were	be	AUX
easat-5888	184	12	self	self	NOUN
easat-5888	184	13	-	-	PUNCT
easat-5888	184	14	employed	employ	VERB
easat-5888	184	15	.	.	PUNCT
easat-5888	185	1	4.2	4.2	NUM
easat-5888	185	2	.	.	PUNCT
easat-5888	185	3	reliability	reliability	NOUN
easat-5888	185	4	and	and	CCONJ
easat-5888	185	5	validity	validity	NOUN
easat-5888	185	6	of	of	ADP
easat-5888	185	7	measurement	measurement	NOUN
easat-5888	185	8	items	item	NOUN
easat-5888	185	9	the	the	DET
easat-5888	185	10	validity	validity	NOUN
easat-5888	185	11	of	of	ADP
easat-5888	185	12	the	the	DET
easat-5888	185	13	measurement	measurement	NOUN
easat-5888	185	14	model	model	NOUN
easat-5888	185	15	was	be	AUX
easat-5888	185	16	tested	test	VERB
easat-5888	185	17	using	use	VERB
easat-5888	185	18	the	the	DET
easat-5888	185	19	final	final	ADJ
easat-5888	185	20	dataset	dataset	NOUN
easat-5888	185	21	(	(	PUNCT
easat-5888	185	22	n=238	n=238	PROPN
easat-5888	185	23	)	)	PUNCT
easat-5888	185	24	.	.	PUNCT
easat-5888	186	1	the	the	DET
easat-5888	186	2	evaluation	evaluation	NOUN
easat-5888	186	3	of	of	ADP
easat-5888	186	4	the	the	DET
easat-5888	186	5	measurement	measurement	NOUN
easat-5888	186	6	model	model	NOUN
easat-5888	186	7	included	include	VERB
easat-5888	186	8	assessments	assessment	NOUN
easat-5888	186	9	of	of	ADP
easat-5888	186	10	reliability	reliability	NOUN
easat-5888	186	11	and	and	CCONJ
easat-5888	186	12	validity	validity	NOUN
easat-5888	186	13	,	,	PUNCT
easat-5888	186	14	specifically	specifically	ADV
easat-5888	186	15	focusing	focus	VERB
easat-5888	186	16	on	on	ADP
easat-5888	186	17	convergent	convergent	NOUN
easat-5888	186	18	validity	validity	NOUN
easat-5888	186	19	and	and	CCONJ
easat-5888	186	20	discriminant	discriminant	ADJ
easat-5888	186	21	validity	validity	NOUN
easat-5888	186	22	.	.	PUNCT
easat-5888	187	1	reliability	reliability	NOUN
easat-5888	187	2	was	be	AUX
easat-5888	187	3	assessed	assess	VERB
easat-5888	187	4	using	use	VERB
easat-5888	187	5	cronbach	cronbach	NOUN
easat-5888	187	6	's	's	PART
easat-5888	187	7	α	α	NOUN
easat-5888	187	8	coefficient	coefficient	NOUN
easat-5888	187	9	,	,	PUNCT
easat-5888	187	10	a	a	DET
easat-5888	187	11	widely	widely	ADV
easat-5888	187	12	used	use	VERB
easat-5888	187	13	metric	metric	NOUN
easat-5888	187	14	in	in	ADP
easat-5888	187	15	social	social	ADJ
easat-5888	187	16	science	science	NOUN
easat-5888	187	17	research	research	NOUN
easat-5888	187	18	,	,	PUNCT
easat-5888	187	19	with	with	ADP
easat-5888	187	20	a	a	DET
easat-5888	187	21	threshold	threshold	NOUN
easat-5888	187	22	of	of	ADP
easat-5888	187	23	0.7	0.7	NUM
easat-5888	187	24	or	or	CCONJ
easat-5888	187	25	higher	high	ADJ
easat-5888	187	26	considered	consider	VERB
easat-5888	187	27	acceptable	acceptable	ADJ
easat-5888	187	28	[	[	X
easat-5888	187	29	19	19	NUM
easat-5888	187	30	]	]	PUNCT
easat-5888	187	31	.	.	PUNCT
easat-5888	188	1	this	this	DET
easat-5888	188	2	analysis	analysis	NOUN
easat-5888	188	3	confirmed	confirm	VERB
easat-5888	188	4	the	the	DET
easat-5888	188	5	internal	internal	ADJ
easat-5888	188	6	consistency	consistency	NOUN
easat-5888	188	7	of	of	ADP
easat-5888	188	8	the	the	DET
easat-5888	188	9	items	item	NOUN
easat-5888	188	10	.	.	PUNCT
easat-5888	189	1	additionally	additionally	ADV
easat-5888	189	2	,	,	PUNCT
easat-5888	189	3	confirmatory	confirmatory	NOUN
easat-5888	189	4	factor	factor	NOUN
easat-5888	189	5	analysis	analysis	NOUN
easat-5888	189	6	(	(	PUNCT
easat-5888	189	7	cfa	cfa	NOUN
easat-5888	189	8	)	)	PUNCT
easat-5888	189	9	was	be	AUX
easat-5888	189	10	conducted	conduct	VERB
easat-5888	189	11	using	use	VERB
easat-5888	189	12	amos	amos	PROPN
easat-5888	189	13	,	,	PUNCT
easat-5888	189	14	and	and	CCONJ
easat-5888	189	15	factor	factor	NOUN
easat-5888	189	16	loadings	loading	NOUN
easat-5888	189	17	were	be	AUX
easat-5888	189	18	examined	examine	VERB
easat-5888	189	19	to	to	PART
easat-5888	189	20	verify	verify	VERB
easat-5888	189	21	convergent	convergent	ADJ
easat-5888	189	22	validity	validity	NOUN
easat-5888	189	23	.	.	PUNCT
easat-5888	190	1	factor	factor	NOUN
easat-5888	190	2	loadings	loading	NOUN
easat-5888	190	3	exceeding	exceed	VERB
easat-5888	190	4	±0.4	±0.4	NUM
easat-5888	190	5	are	be	AUX
easat-5888	190	6	generally	generally	ADV
easat-5888	190	7	considered	consider	VERB
easat-5888	190	8	significant	significant	ADJ
easat-5888	190	9	,	,	PUNCT
easat-5888	190	10	and	and	CCONJ
easat-5888	190	11	the	the	DET
easat-5888	190	12	factor	factor	NOUN
easat-5888	190	13	loadings	loading	NOUN
easat-5888	190	14	in	in	ADP
easat-5888	190	15	this	this	DET
easat-5888	190	16	study	study	NOUN
easat-5888	190	17	surpassed	surpass	VERB
easat-5888	190	18	this	this	DET
easat-5888	190	19	criterion	criterion	NOUN
easat-5888	191	1	[	[	X
easat-5888	191	2	20	20	NUM
easat-5888	191	3	]	]	PUNCT
easat-5888	191	4	.	.	PUNCT
easat-5888	192	1	discriminant	discriminant	ADJ
easat-5888	192	2	validity	validity	NOUN
easat-5888	192	3	was	be	AUX
easat-5888	192	4	tested	test	VERB
easat-5888	192	5	using	use	VERB
easat-5888	192	6	the	the	DET
easat-5888	192	7	average	average	ADJ
easat-5888	192	8	variance	variance	NOUN
easat-5888	192	9	extracted	extract	VERB
easat-5888	192	10	(	(	PUNCT
easat-5888	192	11	ave	ave	NOUN
easat-5888	192	12	)	)	PUNCT
easat-5888	192	13	method	method	NOUN
easat-5888	192	14	proposed	propose	VERB
easat-5888	192	15	by	by	ADP
easat-5888	192	16	fornell	fornell	NOUN
easat-5888	192	17	and	and	CCONJ
easat-5888	192	18	larcker	larcker	NOUN
easat-5888	193	1	[	[	X
easat-5888	193	2	21	21	NUM
easat-5888	193	3	]	]	PUNCT
easat-5888	193	4	and	and	CCONJ
easat-5888	193	5	pearson	pearson	PROPN
easat-5888	193	6	correlation	correlation	NOUN
easat-5888	193	7	analysis	analysis	NOUN
easat-5888	193	8	.	.	PUNCT
easat-5888	194	1	discriminant	discriminant	ADJ
easat-5888	194	2	validity	validity	NOUN
easat-5888	194	3	is	be	AUX
easat-5888	194	4	considered	consider	VERB
easat-5888	194	5	established	establish	VERB
easat-5888	194	6	when	when	SCONJ
easat-5888	194	7	the	the	DET
easat-5888	194	8	square	square	ADJ
easat-5888	194	9	root	root	NOUN
easat-5888	194	10	of	of	ADP
easat-5888	194	11	the	the	DET
easat-5888	194	12	ave	ave	NOUN
easat-5888	194	13	for	for	ADP
easat-5888	194	14	each	each	DET
easat-5888	194	15	construct	construct	NOUN
easat-5888	194	16	is	be	AUX
easat-5888	194	17	greater	great	ADJ
easat-5888	194	18	than	than	ADP
easat-5888	194	19	the	the	DET
easat-5888	194	20	correlation	correlation	NOUN
easat-5888	194	21	coefficients	coefficient	VERB
easat-5888	194	22	between	between	ADP
easat-5888	194	23	that	that	DET
easat-5888	194	24	construct	construct	NOUN
easat-5888	194	25	and	and	CCONJ
easat-5888	194	26	others	other	NOUN
easat-5888	195	1	[	[	X
easat-5888	195	2	20	20	NUM
easat-5888	195	3	]	]	PUNCT
easat-5888	195	4	.	.	PUNCT
easat-5888	196	1	table	table	NOUN
easat-5888	196	2	2	2	NUM
easat-5888	196	3	presents	present	VERB
easat-5888	196	4	the	the	DET
easat-5888	196	5	results	result	NOUN
easat-5888	196	6	of	of	ADP
easat-5888	196	7	reliability	reliability	NOUN
easat-5888	196	8	and	and	CCONJ
easat-5888	196	9	validity	validity	NOUN
easat-5888	196	10	testing	testing	NOUN
easat-5888	196	11	for	for	ADP
easat-5888	196	12	the	the	DET
easat-5888	196	13	variables	variable	NOUN
easat-5888	196	14	in	in	ADP
easat-5888	196	15	this	this	DET
easat-5888	196	16	study	study	NOUN
easat-5888	196	17	.	.	PUNCT
easat-5888	197	1	the	the	DET
easat-5888	197	2	cronbach	cronbach	NOUN
easat-5888	197	3	's	's	PART
easat-5888	197	4	α	α	NOUN
easat-5888	197	5	values	value	NOUN
easat-5888	197	6	ranged	range	VERB
easat-5888	197	7	from	from	ADP
easat-5888	197	8	0.8	0.8	NUM
easat-5888	197	9	to	to	ADP
easat-5888	197	10	0.967	0.967	NUM
easat-5888	197	11	,	,	PUNCT
easat-5888	197	12	exceeding	exceed	VERB
easat-5888	197	13	the	the	DET
easat-5888	197	14	recommended	recommend	VERB
easat-5888	197	15	threshold	threshold	NOUN
easat-5888	197	16	of	of	ADP
easat-5888	197	17	0.7	0.7	NUM
easat-5888	197	18	,	,	PUNCT
easat-5888	197	19	thereby	thereby	ADV
easat-5888	197	20	confirming	confirm	VERB
easat-5888	197	21	the	the	DET
easat-5888	197	22	reliability	reliability	NOUN
easat-5888	197	23	of	of	ADP
easat-5888	197	24	the	the	DET
easat-5888	197	25	measurement	measurement	NOUN
easat-5888	197	26	items	item	NOUN
easat-5888	197	27	[	[	X
easat-5888	197	28	19	19	NUM
easat-5888	197	29	]	]	PUNCT
easat-5888	197	30	.	.	PUNCT
easat-5888	198	1	the	the	DET
easat-5888	198	2	results	result	NOUN
easat-5888	198	3	of	of	ADP
easat-5888	198	4	the	the	DET
easat-5888	198	5	convergent	convergent	NOUN
easat-5888	198	6	validity	validity	NOUN
easat-5888	198	7	analysis	analysis	NOUN
easat-5888	198	8	showed	show	VERB
easat-5888	198	9	that	that	SCONJ
easat-5888	198	10	factor	factor	NOUN
easat-5888	198	11	loadings	loading	NOUN
easat-5888	198	12	exceeded	exceed	VERB
easat-5888	198	13	the	the	DET
easat-5888	198	14	threshold	threshold	NOUN
easat-5888	198	15	,	,	PUNCT
easat-5888	198	16	indicating	indicate	VERB
easat-5888	198	17	no	no	DET
easat-5888	198	18	issues	issue	NOUN
easat-5888	198	19	with	with	ADP
easat-5888	198	20	the	the	DET
easat-5888	198	21	validity	validity	NOUN
easat-5888	198	22	of	of	ADP
easat-5888	198	23	the	the	DET
easat-5888	198	24	items	item	NOUN
easat-5888	198	25	.	.	PUNCT
easat-5888	199	1	discriminant	discriminant	ADJ
easat-5888	199	2	validity	validity	NOUN
easat-5888	199	3	was	be	AUX
easat-5888	199	4	also	also	ADV
easat-5888	199	5	confirmed	confirm	VERB
easat-5888	199	6	through	through	ADP
easat-5888	199	7	the	the	DET
easat-5888	199	8	ave	ave	PROPN
easat-5888	199	9	values	value	NOUN
easat-5888	199	10	.	.	PUNCT
easat-5888	200	1	<	<	X
easat-5888	200	2	table	table	NOUN
easat-5888	200	3	3	3	X
easat-5888	200	4	>	>	X
easat-5888	200	5	demonstrates	demonstrate	VERB
easat-5888	200	6	that	that	SCONJ
easat-5888	200	7	the	the	DET
easat-5888	200	8	square	square	ADJ
easat-5888	200	9	root	root	NOUN
easat-5888	200	10	of	of	ADP
easat-5888	200	11	the	the	DET
easat-5888	200	12	ave	ave	NOUN
easat-5888	200	13	for	for	ADP
easat-5888	200	14	each	each	DET
easat-5888	200	15	factor	factor	NOUN
easat-5888	200	16	was	be	AUX
easat-5888	200	17	greater	great	ADJ
easat-5888	200	18	than	than	ADP
easat-5888	200	19	the	the	DET
easat-5888	200	20	correlation	correlation	NOUN
easat-5888	200	21	coefficients	coefficient	NOUN
easat-5888	200	22	between	between	ADP
easat-5888	200	23	the	the	DET
easat-5888	200	24	constructs	construct	NOUN
easat-5888	200	25	,	,	PUNCT
easat-5888	200	26	satisfying	satisfy	VERB
easat-5888	200	27	the	the	DET
easat-5888	200	28	criteria	criterion	NOUN
easat-5888	200	29	for	for	ADP
easat-5888	200	30	discriminant	discriminant	ADJ
easat-5888	200	31	validity	validity	NOUN
easat-5888	200	32	.	.	PUNCT
easat-5888	201	1	these	these	DET
easat-5888	201	2	results	result	NOUN
easat-5888	201	3	statistically	statistically	ADV
easat-5888	201	4	confirm	confirm	VERB
easat-5888	201	5	that	that	SCONJ
easat-5888	201	6	the	the	DET
easat-5888	201	7	survey	survey	NOUN
easat-5888	201	8	items	item	NOUN
easat-5888	201	9	used	use	VERB
easat-5888	201	10	in	in	ADP
easat-5888	201	11	this	this	DET
easat-5888	201	12	study	study	NOUN
easat-5888	201	13	possess	possess	VERB
easat-5888	201	14	both	both	DET
easat-5888	201	15	reliability	reliability	NOUN
easat-5888	201	16	and	and	CCONJ
easat-5888	201	17	validity	validity	NOUN
easat-5888	201	18	.	.	PUNCT
easat-5888	202	1	2925	2925	NUM
easat-5888	202	2	edelweiss	edelweiss	PROPN
easat-5888	202	3	applied	apply	VERB
easat-5888	202	4	science	science	NOUN
easat-5888	202	5	and	and	CCONJ
easat-5888	202	6	technology	technology	NOUN
easat-5888	202	7	issn	issn	PROPN
easat-5888	202	8	:	:	PUNCT
easat-5888	202	9	2576	2576	NUM
easat-5888	202	10	-	-	SYM
easat-5888	202	11	8484	8484	NUM
easat-5888	202	12	vol	vol	NOUN
easat-5888	202	13	.	.	PROPN
easat-5888	203	1	9	9	NUM
easat-5888	203	2	,	,	PUNCT
easat-5888	203	3	no	no	INTJ
easat-5888	203	4	.	.	NOUN
easat-5888	204	1	3	3	NUM
easat-5888	204	2	:	:	PUNCT
easat-5888	204	3	2919	2919	NUM
easat-5888	204	4	-	-	SYM
easat-5888	204	5	2929	2929	NUM
easat-5888	204	6	,	,	PUNCT
easat-5888	204	7	2025	2025	NUM
easat-5888	204	8	doi	doi	NOUN
easat-5888	204	9	:	:	PUNCT
easat-5888	204	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	204	11	©	©	PROPN
easat-5888	204	12	2025	2025	NUM
easat-5888	204	13	by	by	ADP
easat-5888	204	14	the	the	DET
easat-5888	204	15	author	author	NOUN
easat-5888	204	16	;	;	PUNCT
easat-5888	204	17	licensee	licensee	PROPN
easat-5888	204	18	learning	learn	VERB
easat-5888	204	19	gate	gate	NOUN
easat-5888	204	20	table	table	NOUN
easat-5888	204	21	2	2	NUM
easat-5888	204	22	.	.	PUNCT
easat-5888	205	1	reliability	reliability	NOUN
easat-5888	205	2	and	and	CCONJ
easat-5888	205	3	validity	validity	NOUN
easat-5888	205	4	of	of	ADP
easat-5888	205	5	measurement	measurement	NOUN
easat-5888	205	6	items	item	NOUN
easat-5888	205	7	.	.	PUNCT
easat-5888	206	1	variables	variable	NOUN
easat-5888	206	2	measurement	measurement	NOUN
easat-5888	206	3	items	item	NOUN
easat-5888	206	4	factor	factor	NOUN
easat-5888	206	5	loadings	loading	NOUN
easat-5888	206	6	measurement	measurement	NOUN
easat-5888	206	7	errors	error	NOUN
easat-5888	206	8	cronbach	cronbach	VERB
easat-5888	206	9	’s	’s	PROPN
easat-5888	206	10	α	α	PROPN
easat-5888	206	11	c.r	c.r	PROPN
easat-5888	206	12	ave	ave	PROPN
easat-5888	206	13	reliability	reliability	NOUN
easat-5888	206	14	rel1	rel1	VERB
easat-5888	206	15	0.946	0.946	NUM
easat-5888	206	16	0.061	0.061	NUM
easat-5888	206	17	0.954	0.954	NUM
easat-5888	206	18	0.971	0.971	NUM
easat-5888	206	19	0.917	0.917	NUM
easat-5888	206	20	rel2	rel2	VERB
easat-5888	206	21	0.930	0.930	NUM
easat-5888	206	22	0.084	0.084	NUM
easat-5888	206	23	rel3	rel3	VERB
easat-5888	206	24	0.926	0.926	NUM
easat-5888	206	25	0.093	0.093	NUM
easat-5888	206	26	responsiveness	responsiveness	NOUN
easat-5888	206	27	res1	res1	NOUN
easat-5888	206	28	0.596	0.596	NUM
easat-5888	206	29	0.403	0.403	NUM
easat-5888	206	30	0.800	0.800	NUM
easat-5888	206	31	0.865	0.865	NUM
easat-5888	206	32	0.687	0.687	NUM
easat-5888	206	33	res2	res2	NOUN
easat-5888	206	34	0.805	0.805	NUM
easat-5888	206	35	0.310	0.310	NUM
easat-5888	206	36	res3	res3	VERB
easat-5888	206	37	0.901	0.901	NUM
easat-5888	206	38	0.115	0.115	NUM
easat-5888	206	39	assurance	assurance	NOUN
easat-5888	206	40	ass1	ass1	NOUN
easat-5888	206	41	0.618	0.618	NUM
easat-5888	206	42	0.433	0.433	NUM
easat-5888	206	43	0.836	0.836	NUM
easat-5888	206	44	0.888	0.888	NUM
easat-5888	206	45	0.732	0.732	NUM
easat-5888	206	46	ass2	ass2	NOUN
easat-5888	206	47	0.953	0.953	NUM
easat-5888	206	48	0.062	0.062	NUM
easat-5888	206	49	ass3	ass3	PROPN
easat-5888	206	50	0.841	0.841	NUM
easat-5888	206	51	0.236	0.236	NUM
easat-5888	206	52	empathy	empathy	NOUN
easat-5888	206	53	emp1	emp1	NOUN
easat-5888	206	54	0.933	0.933	NUM
easat-5888	206	55	0.077	0.077	NUM
easat-5888	206	56	0.882	0.882	NUM
easat-5888	206	57	0.923	0.923	NUM
easat-5888	206	58	0.801	0.801	NUM
easat-5888	206	59	emp2	emp2	NOUN
easat-5888	206	60	0.918	0.918	NUM
easat-5888	206	61	0.093	0.093	NUM
easat-5888	206	62	emp3	emp3	NOUN
easat-5888	206	63	0.733	0.733	NUM
easat-5888	206	64	0.390	0.390	NUM
easat-5888	206	65	tangibles	tangibles	PROPN
easat-5888	206	66	tan1	tan1	NOUN
easat-5888	206	67	0.768	0.768	NUM
easat-5888	206	68	0.236	0.236	NUM
easat-5888	206	69	0.826	0.826	NUM
easat-5888	206	70	0.893	0.893	NUM
easat-5888	206	71	0.735	0.735	NUM
easat-5888	206	72	tan2	tan2	NOUN
easat-5888	206	73	0.791	0.791	NUM
easat-5888	206	74	0.184	0.184	NUM
easat-5888	206	75	tan3	tan3	NOUN
easat-5888	206	76	0.796	0.796	NUM
easat-5888	206	77	0.248	0.248	NUM
easat-5888	206	78	functional	functional	ADJ
easat-5888	206	79	value	value	NOUN
easat-5888	206	80	fun1	fun1	NOUN
easat-5888	206	81	0.839	0.839	NUM
easat-5888	206	82	0.176	0.176	NUM
easat-5888	206	83	0.880	0.880	NUM
easat-5888	206	84	0.918	0.918	NUM
easat-5888	206	85	0.789	0.789	NUM
easat-5888	206	86	fun2	fun2	NOUN
easat-5888	206	87	0.841	0.841	NUM
easat-5888	206	88	0.207	0.207	NUM
easat-5888	206	89	fun3	fun3	PROPN
easat-5888	206	90	0.849	0.849	NUM
easat-5888	206	91	0.186	0.186	NUM
easat-5888	206	92	emotional	emotional	ADJ
easat-5888	206	93	value	value	NOUN
easat-5888	206	94	emo1	emo1	NOUN
easat-5888	206	95	0.908	0.908	NUM
easat-5888	207	1	0.129	0.129	NUM
easat-5888	207	2	0.947	0.947	NUM
easat-5888	207	3	0.961	0.961	NUM
easat-5888	207	4	0.890	0.890	NUM
easat-5888	207	5	emo2	emo2	NOUN
easat-5888	207	6	0.935	0.935	NUM
easat-5888	207	7	0.093	0.093	NUM
easat-5888	207	8	emo3	emo3	NOUN
easat-5888	207	9	0.930	0.930	NUM
easat-5888	207	10	0.094	0.094	NUM
easat-5888	207	11	customer	customer	NOUN
easat-5888	207	12	loyalty	loyalty	NOUN
easat-5888	207	13	cus1	cus1	PROPN
easat-5888	207	14	0.902	0.902	NUM
easat-5888	207	15	0.102	0.102	NUM
easat-5888	207	16	0.967	0.967	NUM
easat-5888	207	17	0.983	0.983	NUM
easat-5888	207	18	0.951	0.951	NUM
easat-5888	207	19	cus2	cus2	PROPN
easat-5888	207	20	0.992	0.992	NUM
easat-5888	207	21	0.010	0.010	NUM
easat-5888	207	22	cus3	cus3	PROPN
easat-5888	207	23	0.974	0.974	NUM
easat-5888	207	24	0.029	0.029	NUM
easat-5888	207	25	repurchase	repurchase	VERB
easat-5888	207	26	intention	intention	NOUN
easat-5888	207	27	rep1	rep1	NOUN
easat-5888	207	28	0.854	0.854	NUM
easat-5888	207	29	0.201	0.201	NUM
easat-5888	207	30	0.923	0.923	NUM
easat-5888	207	31	0.937	0.937	NUM
easat-5888	207	32	0.831	0.831	NUM
easat-5888	207	33	rep2	rep2	PROPN
easat-5888	207	34	0.883	0.883	NUM
easat-5888	207	35	0.195	0.195	NUM
easat-5888	207	36	rep3	rep3	NOUN
easat-5888	207	37	0.942	0.942	NUM
easat-5888	207	38	0.090	0.090	NUM
easat-5888	207	39	table	table	NOUN
easat-5888	207	40	3	3	NUM
easat-5888	207	41	.	.	PUNCT
easat-5888	207	42	correlations	correlation	NOUN
easat-5888	207	43	among	among	ADP
easat-5888	207	44	constructs	construct	NOUN
easat-5888	207	45	.	.	PUNCT
easat-5888	208	1	factor	factor	NOUN
easat-5888	208	2	correlations	correlation	VERB
easat-5888	208	3	1	1	NUM
easat-5888	208	4	2	2	NUM
easat-5888	208	5	3	3	NUM
easat-5888	208	6	4	4	NUM
easat-5888	208	7	5	5	NUM
easat-5888	208	8	6	6	NUM
easat-5888	208	9	7	7	NUM
easat-5888	208	10	8	8	NUM
easat-5888	208	11	9	9	NUM
easat-5888	208	12	reliability	reliability	NOUN
easat-5888	208	13	0.958	0.958	NUM
easat-5888	208	14	responsiveness	responsiveness	NOUN
easat-5888	208	15	0.439	0.439	NUM
easat-5888	208	16	*	*	SYM
easat-5888	208	17	*	*	PUNCT
easat-5888	208	18	0.829	0.829	NUM
easat-5888	208	19	assurance	assurance	NOUN
easat-5888	208	20	0.609	0.609	NUM
easat-5888	208	21	*	*	NOUN
easat-5888	208	22	*	*	PUNCT
easat-5888	208	23	0.469	0.469	NUM
easat-5888	208	24	*	*	PUNCT
easat-5888	208	25	*	*	SYM
easat-5888	208	26	0.856	0.856	NUM
easat-5888	208	27	empathy	empathy	NOUN
easat-5888	208	28	0.605	0.605	NUM
easat-5888	208	29	*	*	PUNCT
easat-5888	209	1	*	*	PUNCT
easat-5888	209	2	0.620	0.620	NUM
easat-5888	209	3	*	*	PUNCT
easat-5888	209	4	*	*	PUNCT
easat-5888	209	5	0.652	0.652	NUM
easat-5888	209	6	*	*	X
easat-5888	209	7	*	*	PUNCT
easat-5888	209	8	0.895	0.895	NUM
easat-5888	209	9	tangibles	tangible	NOUN
easat-5888	209	10	0.222	0.222	NUM
easat-5888	209	11	*	*	NOUN
easat-5888	209	12	*	*	PUNCT
easat-5888	209	13	0.507	0.507	NUM
easat-5888	209	14	*	*	X
easat-5888	209	15	*	*	NOUN
easat-5888	209	16	0.331	0.331	NUM
easat-5888	209	17	*	*	PUNCT
easat-5888	209	18	*	*	PUNCT
easat-5888	209	19	0.418	0.418	NUM
easat-5888	209	20	*	*	X
easat-5888	209	21	*	*	PUNCT
easat-5888	209	22	0.857	0.857	NUM
easat-5888	209	23	functional	functional	ADJ
easat-5888	209	24	value	value	NOUN
easat-5888	209	25	0.636	0.636	NUM
easat-5888	209	26	*	*	NOUN
easat-5888	209	27	*	*	NOUN
easat-5888	209	28	0.512	0.512	NUM
easat-5888	209	29	*	*	PUNCT
easat-5888	209	30	*	*	PUNCT
easat-5888	210	1	0.645	0.645	NUM
easat-5888	210	2	*	*	PUNCT
easat-5888	210	3	*	*	PUNCT
easat-5888	210	4	0.717	0.717	NUM
easat-5888	210	5	*	*	PUNCT
easat-5888	210	6	*	*	PUNCT
easat-5888	210	7	0.260	0.260	NUM
easat-5888	210	8	*	*	PUNCT
easat-5888	210	9	*	*	X
easat-5888	210	10	0.888	0.888	NUM
easat-5888	210	11	emotional	emotional	ADJ
easat-5888	210	12	value	value	NOUN
easat-5888	210	13	0.847	0.847	PRON
easat-5888	210	14	*	*	PUNCT
easat-5888	210	15	*	*	PUNCT
easat-5888	210	16	0.524	0.524	NUM
easat-5888	210	17	*	*	PUNCT
easat-5888	210	18	*	*	NOUN
easat-5888	210	19	0.601	0.601	NUM
easat-5888	210	20	*	*	SYM
easat-5888	210	21	*	*	PUNCT
easat-5888	210	22	0.671	0.671	NUM
easat-5888	210	23	*	*	PUNCT
easat-5888	210	24	*	*	PUNCT
easat-5888	211	1	0.355	0.355	NUM
easat-5888	211	2	*	*	PUNCT
easat-5888	211	3	*	*	X
easat-5888	211	4	0.646	0.646	NUM
easat-5888	211	5	*	*	SYM
easat-5888	211	6	*	*	X
easat-5888	211	7	0.943	0.943	NUM
easat-5888	211	8	customer	customer	NOUN
easat-5888	211	9	loyalty	loyalty	NOUN
easat-5888	211	10	0.855	0.855	NUM
easat-5888	211	11	*	*	NOUN
easat-5888	211	12	*	*	PUNCT
easat-5888	211	13	0.425	0.425	NUM
easat-5888	211	14	*	*	X
easat-5888	211	15	*	*	NOUN
easat-5888	211	16	0.577	0.577	NUM
easat-5888	211	17	*	*	PUNCT
easat-5888	211	18	*	*	PUNCT
easat-5888	211	19	0.579	0.579	NUM
easat-5888	211	20	*	*	PUNCT
easat-5888	211	21	*	*	PUNCT
easat-5888	212	1	0.215	0.215	NUM
easat-5888	212	2	*	*	X
easat-5888	212	3	*	*	PUNCT
easat-5888	212	4	0.612	0.612	NUM
easat-5888	212	5	*	*	X
easat-5888	212	6	*	*	PUNCT
easat-5888	212	7	0.729	0.729	NUM
easat-5888	212	8	*	*	PUNCT
easat-5888	212	9	*	*	SYM
easat-5888	212	10	0.975	0.975	NUM
easat-5888	212	11	repurchase	repurchase	NOUN
easat-5888	212	12	intention	intention	NOUN
easat-5888	212	13	0.658	0.658	NUM
easat-5888	212	14	*	*	NOUN
easat-5888	212	15	*	*	NOUN
easat-5888	212	16	0.497	0.497	NUM
easat-5888	212	17	*	*	PUNCT
easat-5888	212	18	*	*	PUNCT
easat-5888	212	19	0.500	0.500	NUM
easat-5888	212	20	*	*	PUNCT
easat-5888	212	21	*	*	PUNCT
easat-5888	212	22	0.537	0.537	NUM
easat-5888	212	23	*	*	PUNCT
easat-5888	212	24	*	*	PUNCT
easat-5888	212	25	0.201	0.201	NUM
easat-5888	212	26	*	*	PUNCT
easat-5888	212	27	*	*	PUNCT
easat-5888	212	28	0.634	0.634	NUM
easat-5888	212	29	*	*	PUNCT
easat-5888	212	30	*	*	PUNCT
easat-5888	212	31	0.735	0.735	NUM
easat-5888	212	32	*	*	PUNCT
easat-5888	212	33	*	*	PUNCT
easat-5888	212	34	0.614	0.614	NUM
easat-5888	212	35	*	*	SYM
easat-5888	212	36	*	*	SYM
easat-5888	212	37	0.912	0.912	NUM
easat-5888	212	38	average	average	NOUN
easat-5888	212	39	4.024	4.024	NUM
easat-5888	212	40	4.181	4.181	NUM
easat-5888	212	41	3.973	3.973	NUM
easat-5888	212	42	4.071	4.071	NUM
easat-5888	212	43	4.283	4.283	NUM
easat-5888	212	44	4.010	4.010	NUM
easat-5888	212	45	3.926	3.926	NUM
easat-5888	212	46	4.132	4.132	NUM
easat-5888	212	47	3.786	3.786	NUM
easat-5888	212	48	std	std	NOUN
easat-5888	212	49	.	.	PUNCT
easat-5888	213	1	dev	dev	PROPN
easat-5888	213	2	.	.	PROPN
easat-5888	213	3	0.752	0.752	NUM
easat-5888	213	4	0.711	0.711	NUM
easat-5888	213	5	0.742	0.742	NUM
easat-5888	213	6	0.741	0.741	NUM
easat-5888	213	7	0.658	0.658	NUM
easat-5888	213	8	0.729	0.729	NUM
easat-5888	213	9	0.812	0.812	NUM
easat-5888	213	10	0.730	0.730	NUM
easat-5888	213	11	0.839	0.839	NUM
easat-5888	213	12	note	note	NOUN
easat-5888	213	13	:	:	PUNCT
easat-5888	213	14	*	*	PUNCT
easat-5888	213	15	*	*	PUNCT
easat-5888	213	16	p<0.01	p<0.01	ADJ
easat-5888	213	17	number	number	NOUN
easat-5888	213	18	at	at	ADP
easat-5888	213	19	the	the	DET
easat-5888	213	20	diagonal	diagonal	ADJ
easat-5888	213	21	line	line	NOUN
easat-5888	213	22	is	be	AUX
easat-5888	213	23	average	average	ADJ
easat-5888	213	24	variance	variance	NOUN
easat-5888	213	25	extracted	extract	VERB
easat-5888	213	26	(	(	PUNCT
easat-5888	213	27	ave	ave	PROPN
easat-5888	213	28	)	)	PUNCT
easat-5888	213	29	.	.	PUNCT
easat-5888	214	1	4.3	4.3	NUM
easat-5888	214	2	.	.	PUNCT
easat-5888	214	3	validation	validation	NOUN
easat-5888	214	4	of	of	ADP
easat-5888	214	5	measurement	measurement	NOUN
easat-5888	214	6	model	model	NOUN
easat-5888	214	7	fit	fit	ADJ
easat-5888	214	8	after	after	ADP
easat-5888	214	9	verifying	verify	VERB
easat-5888	214	10	the	the	DET
easat-5888	214	11	reliability	reliability	NOUN
easat-5888	214	12	and	and	CCONJ
easat-5888	214	13	validity	validity	NOUN
easat-5888	214	14	of	of	ADP
easat-5888	214	15	the	the	DET
easat-5888	214	16	measurement	measurement	NOUN
easat-5888	214	17	model	model	NOUN
easat-5888	214	18	,	,	PUNCT
easat-5888	214	19	goodness	goodness	NOUN
easat-5888	214	20	-	-	PUNCT
easat-5888	214	21	of	of	ADP
easat-5888	214	22	-	-	PUNCT
easat-5888	214	23	fit	fit	ADJ
easat-5888	214	24	(	(	PUNCT
easat-5888	214	25	gof	gof	NOUN
easat-5888	214	26	)	)	PUNCT
easat-5888	214	27	testing	testing	NOUN
easat-5888	214	28	was	be	AUX
easat-5888	214	29	conducted	conduct	VERB
easat-5888	214	30	using	use	VERB
easat-5888	214	31	amos	amos	PROPN
easat-5888	214	32	to	to	PART
easat-5888	214	33	assess	assess	VERB
easat-5888	214	34	the	the	DET
easat-5888	214	35	suitability	suitability	NOUN
easat-5888	214	36	of	of	ADP
easat-5888	214	37	the	the	DET
easat-5888	214	38	collected	collect	VERB
easat-5888	214	39	data	datum	NOUN
easat-5888	214	40	for	for	ADP
easat-5888	214	41	the	the	DET
easat-5888	214	42	research	research	NOUN
easat-5888	214	43	model	model	NOUN
easat-5888	214	44	.	.	PUNCT
easat-5888	215	1	the	the	DET
easat-5888	215	2	2926	2926	NUM
easat-5888	215	3	edelweiss	edelweiss	PROPN
easat-5888	215	4	applied	apply	VERB
easat-5888	215	5	science	science	NOUN
easat-5888	215	6	and	and	CCONJ
easat-5888	215	7	technology	technology	NOUN
easat-5888	215	8	issn	issn	PROPN
easat-5888	215	9	:	:	PUNCT
easat-5888	215	10	2576	2576	NUM
easat-5888	215	11	-	-	SYM
easat-5888	215	12	8484	8484	NUM
easat-5888	215	13	vol	vol	NOUN
easat-5888	215	14	.	.	PROPN
easat-5888	216	1	9	9	NUM
easat-5888	216	2	,	,	PUNCT
easat-5888	216	3	no	no	INTJ
easat-5888	216	4	.	.	NOUN
easat-5888	217	1	3	3	NUM
easat-5888	217	2	:	:	PUNCT
easat-5888	217	3	2919	2919	NUM
easat-5888	217	4	-	-	SYM
easat-5888	217	5	2929	2929	NUM
easat-5888	217	6	,	,	PUNCT
easat-5888	217	7	2025	2025	NUM
easat-5888	217	8	doi	doi	NOUN
easat-5888	217	9	:	:	PUNCT
easat-5888	217	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	217	11	©	©	PROPN
easat-5888	217	12	2025	2025	NUM
easat-5888	217	13	by	by	ADP
easat-5888	217	14	the	the	DET
easat-5888	217	15	author	author	NOUN
easat-5888	217	16	;	;	PUNCT
easat-5888	217	17	licensee	licensee	PROPN
easat-5888	217	18	learning	learning	NOUN
easat-5888	217	19	gate	gate	PROPN
easat-5888	217	20	initial	initial	ADJ
easat-5888	217	21	goodness	goodness	NOUN
easat-5888	217	22	-	-	PUNCT
easat-5888	217	23	of	of	ADP
easat-5888	217	24	-	-	PUNCT
easat-5888	217	25	fit	fit	NOUN
easat-5888	217	26	evaluation	evaluation	NOUN
easat-5888	217	27	was	be	AUX
easat-5888	217	28	performed	perform	VERB
easat-5888	217	29	on	on	ADP
easat-5888	217	30	27	27	NUM
easat-5888	217	31	measurement	measurement	NOUN
easat-5888	217	32	items	item	NOUN
easat-5888	217	33	.	.	PUNCT
easat-5888	218	1	commonly	commonly	ADV
easat-5888	218	2	used	use	VERB
easat-5888	218	3	thresholds	threshold	NOUN
easat-5888	218	4	from	from	ADP
easat-5888	218	5	prior	prior	ADJ
easat-5888	218	6	studies	study	NOUN
easat-5888	218	7	were	be	AUX
easat-5888	218	8	applied	apply	VERB
easat-5888	218	9	as	as	ADP
easat-5888	218	10	criteria	criterion	NOUN
easat-5888	218	11	:	:	PUNCT
easat-5888	218	12	gfi	gfi	PROPN
easat-5888	218	13	(	(	PUNCT
easat-5888	218	14	goodness	goodness	NOUN
easat-5888	218	15	-	-	PUNCT
easat-5888	218	16	of	of	ADP
easat-5888	218	17	-	-	PUNCT
easat-5888	218	18	fit	fit	NOUN
easat-5888	218	19	index	index	NOUN
easat-5888	218	20	)	)	PUNCT
easat-5888	218	21	≥	≥	NOUN
easat-5888	218	22	0.9	0.9	NUM
easat-5888	218	23	,	,	PUNCT
easat-5888	218	24	nfi	nfi	X
easat-5888	218	25	(	(	PUNCT
easat-5888	218	26	normed	normed	PROPN
easat-5888	218	27	fit	fit	PROPN
easat-5888	218	28	index	index	NOUN
easat-5888	218	29	)	)	PUNCT
easat-5888	218	30	≥	≥	NOUN
easat-5888	218	31	0.9	0.9	NUM
easat-5888	218	32	,	,	PUNCT
easat-5888	218	33	rmr	rmr	PROPN
easat-5888	218	34	(	(	PUNCT
easat-5888	218	35	root	root	NOUN
easat-5888	218	36	mean	mean	VERB
easat-5888	218	37	square	square	ADJ
easat-5888	218	38	residual	residual	ADJ
easat-5888	218	39	)	)	PUNCT
easat-5888	218	40	≤	≤	NOUN
easat-5888	218	41	0.05	0.05	NUM
easat-5888	218	42	,	,	PUNCT
easat-5888	218	43	cfi	cfi	PROPN
easat-5888	218	44	(	(	PUNCT
easat-5888	218	45	comparative	comparative	ADJ
easat-5888	218	46	fit	fit	ADJ
easat-5888	218	47	index	index	NOUN
easat-5888	218	48	)	)	PUNCT
easat-5888	218	49	≥	≥	NOUN
easat-5888	218	50	0.9	0.9	NUM
easat-5888	218	51	,	,	PUNCT
easat-5888	218	52	and	and	CCONJ
easat-5888	218	53	p	p	X
easat-5888	218	54	-	-	PUNCT
easat-5888	218	55	value	value	NOUN
easat-5888	218	56	≥	≥	NOUN
easat-5888	218	57	0.05	0.05	NUM
easat-5888	218	58	.	.	PUNCT
easat-5888	219	1	the	the	DET
easat-5888	219	2	results	result	NOUN
easat-5888	219	3	of	of	ADP
easat-5888	219	4	the	the	DET
easat-5888	219	5	goodness	goodness	NOUN
easat-5888	219	6	-	-	PUNCT
easat-5888	219	7	of	of	ADP
easat-5888	219	8	-	-	PUNCT
easat-5888	219	9	fit	fit	ADJ
easat-5888	219	10	analysis	analysis	NOUN
easat-5888	219	11	were	be	AUX
easat-5888	219	12	as	as	SCONJ
easat-5888	219	13	follows	follow	VERB
easat-5888	219	14	:	:	PUNCT
easat-5888	219	15	χ²	χ²	NOUN
easat-5888	219	16	=	=	SYM
easat-5888	219	17	681.617	681.617	NUM
easat-5888	219	18	(	(	PUNCT
easat-5888	219	19	df	df	NOUN
easat-5888	219	20	=	=	SYM
easat-5888	219	21	288	288	NUM
easat-5888	219	22	)	)	PUNCT
easat-5888	219	23	,	,	PUNCT
easat-5888	219	24	p	p	X
easat-5888	219	25	=	=	NOUN
easat-5888	219	26	0.000	0.000	NUM
easat-5888	219	27	,	,	PUNCT
easat-5888	219	28	cmin	cmin	NOUN
easat-5888	219	29	/	/	SYM
easat-5888	219	30	df	df	PROPN
easat-5888	219	31	=	=	SYM
easat-5888	219	32	2.367	2.367	NUM
easat-5888	219	33	,	,	PUNCT
easat-5888	219	34	rmr	rmr	PROPN
easat-5888	219	35	=	=	SYM
easat-5888	219	36	0.036	0.036	NUM
easat-5888	219	37	,	,	PUNCT
easat-5888	219	38	nfi	nfi	PROPN
easat-5888	219	39	=	=	PROPN
easat-5888	219	40	0.902	0.902	NUM
easat-5888	219	41	,	,	PUNCT
easat-5888	219	42	cfi	cfi	X
easat-5888	219	43	=	=	SYM
easat-5888	219	44	0.941	0.941	NUM
easat-5888	219	45	,	,	PUNCT
easat-5888	219	46	gfi	gfi	PROPN
easat-5888	219	47	=	=	PROPN
easat-5888	219	48	0.836	0.836	NUM
easat-5888	219	49	,	,	PUNCT
easat-5888	219	50	agfi	agfi	NOUN
easat-5888	219	51	=	=	PUNCT
easat-5888	219	52	0.784	0.784	NUM
easat-5888	219	53	,	,	PUNCT
easat-5888	219	54	tli	tli	X
easat-5888	219	55	=	=	PUNCT
easat-5888	219	56	0.927	0.927	NUM
easat-5888	219	57	,	,	PUNCT
easat-5888	219	58	and	and	CCONJ
easat-5888	219	59	ifi	ifi	PROPN
easat-5888	219	60	(	(	PUNCT
easat-5888	219	61	delta2	delta2	PROPN
easat-5888	219	62	)	)	PUNCT
easat-5888	219	63	=	=	PUNCT
easat-5888	220	1	0.941	0.941	NUM
easat-5888	220	2	.	.	PUNCT
easat-5888	221	1	most	most	ADJ
easat-5888	221	2	indices	index	NOUN
easat-5888	221	3	met	meet	VERB
easat-5888	221	4	the	the	DET
easat-5888	221	5	recommended	recommend	VERB
easat-5888	221	6	thresholds	threshold	NOUN
easat-5888	221	7	,	,	PUNCT
easat-5888	221	8	confirming	confirm	VERB
easat-5888	221	9	that	that	SCONJ
easat-5888	221	10	the	the	DET
easat-5888	221	11	research	research	NOUN
easat-5888	221	12	model	model	NOUN
easat-5888	221	13	had	have	VERB
easat-5888	221	14	an	an	DET
easat-5888	221	15	acceptable	acceptable	ADJ
easat-5888	221	16	level	level	NOUN
easat-5888	221	17	of	of	ADP
easat-5888	221	18	fit	fit	NOUN
easat-5888	221	19	.	.	PUNCT
easat-5888	222	1	these	these	DET
easat-5888	222	2	results	result	NOUN
easat-5888	222	3	indicate	indicate	VERB
easat-5888	222	4	that	that	SCONJ
easat-5888	222	5	the	the	DET
easat-5888	222	6	data	datum	NOUN
easat-5888	222	7	collected	collect	VERB
easat-5888	222	8	for	for	ADP
easat-5888	222	9	this	this	DET
easat-5888	222	10	study	study	NOUN
easat-5888	222	11	align	align	VERB
easat-5888	222	12	well	well	ADV
easat-5888	222	13	with	with	ADP
easat-5888	222	14	the	the	DET
easat-5888	222	15	research	research	NOUN
easat-5888	222	16	model	model	NOUN
easat-5888	222	17	,	,	PUNCT
easat-5888	222	18	demonstrating	demonstrate	VERB
easat-5888	222	19	that	that	SCONJ
easat-5888	222	20	the	the	DET
easat-5888	222	21	model	model	NOUN
easat-5888	222	22	's	's	PART
easat-5888	222	23	goodness	goodness	NOUN
easat-5888	222	24	-	-	PUNCT
easat-5888	222	25	of	of	ADP
easat-5888	222	26	-	-	PUNCT
easat-5888	222	27	fit	fit	ADJ
easat-5888	222	28	requirements	requirement	NOUN
easat-5888	222	29	for	for	ADP
easat-5888	222	30	validation	validation	NOUN
easat-5888	222	31	were	be	AUX
easat-5888	222	32	met	meet	VERB
easat-5888	222	33	[	[	PUNCT
easat-5888	222	34	20	20	NUM
easat-5888	222	35	]	]	PUNCT
easat-5888	222	36	.	.	PUNCT
easat-5888	223	1	4.4	4.4	NUM
easat-5888	223	2	.	.	PUNCT
easat-5888	223	3	results	result	NOUN
easat-5888	223	4	of	of	ADP
easat-5888	223	5	hypothesis	hypothesis	NOUN
easat-5888	223	6	testing	testing	NOUN
easat-5888	223	7	after	after	ADP
easat-5888	223	8	completing	complete	VERB
easat-5888	223	9	the	the	DET
easat-5888	223	10	validation	validation	NOUN
easat-5888	223	11	of	of	ADP
easat-5888	223	12	the	the	DET
easat-5888	223	13	measurement	measurement	NOUN
easat-5888	223	14	model	model	NOUN
easat-5888	223	15	using	use	VERB
easat-5888	223	16	a	a	DET
easat-5888	223	17	total	total	NOUN
easat-5888	223	18	of	of	ADP
easat-5888	223	19	238	238	NUM
easat-5888	223	20	data	datum	NOUN
easat-5888	223	21	points	point	NOUN
easat-5888	223	22	,	,	PUNCT
easat-5888	223	23	structural	structural	ADJ
easat-5888	223	24	equation	equation	NOUN
easat-5888	223	25	modeling	modeling	NOUN
easat-5888	223	26	(	(	PUNCT
easat-5888	223	27	sem	sem	NOUN
easat-5888	223	28	)	)	PUNCT
easat-5888	223	29	was	be	AUX
easat-5888	223	30	conducted	conduct	VERB
easat-5888	223	31	using	use	VERB
easat-5888	223	32	amos	amos	PROPN
easat-5888	223	33	to	to	PART
easat-5888	223	34	verify	verify	VERB
easat-5888	223	35	the	the	DET
easat-5888	223	36	relationships	relationship	NOUN
easat-5888	223	37	between	between	ADP
easat-5888	223	38	the	the	DET
easat-5888	223	39	variables	variable	NOUN
easat-5888	223	40	presented	present	VERB
easat-5888	223	41	in	in	ADP
easat-5888	223	42	the	the	DET
easat-5888	223	43	research	research	NOUN
easat-5888	223	44	model	model	NOUN
easat-5888	223	45	.	.	PUNCT
easat-5888	224	1	two	two	NUM
easat-5888	224	2	main	main	ADJ
easat-5888	224	3	results	result	NOUN
easat-5888	224	4	were	be	AUX
easat-5888	224	5	obtained	obtain	VERB
easat-5888	224	6	from	from	ADP
easat-5888	224	7	the	the	DET
easat-5888	224	8	structural	structural	ADJ
easat-5888	224	9	equation	equation	NOUN
easat-5888	224	10	analysis	analysis	NOUN
easat-5888	224	11	.	.	PUNCT
easat-5888	225	1	first	first	ADV
easat-5888	225	2	,	,	PUNCT
easat-5888	225	3	regarding	regard	VERB
easat-5888	225	4	the	the	DET
easat-5888	225	5	fit	fit	NOUN
easat-5888	225	6	of	of	ADP
easat-5888	225	7	the	the	DET
easat-5888	225	8	structural	structural	ADJ
easat-5888	225	9	model	model	NOUN
easat-5888	225	10	,	,	PUNCT
easat-5888	225	11	the	the	DET
easat-5888	225	12	fit	fit	ADJ
easat-5888	225	13	indices	index	NOUN
easat-5888	225	14	for	for	ADP
easat-5888	225	15	the	the	DET
easat-5888	225	16	research	research	NOUN
easat-5888	225	17	model	model	NOUN
easat-5888	225	18	were	be	AUX
easat-5888	225	19	χ²	χ²	NOUN
easat-5888	225	20	=	=	SYM
easat-5888	225	21	779.271	779.271	NUM
easat-5888	225	22	(	(	PUNCT
easat-5888	225	23	df	df	NOUN
easat-5888	225	24	=	=	SYM
easat-5888	225	25	300	300	NUM
easat-5888	225	26	)	)	PUNCT
easat-5888	225	27	,	,	PUNCT
easat-5888	225	28	p	p	X
easat-5888	225	29	=	=	NOUN
easat-5888	225	30	0.000	0.000	NUM
easat-5888	225	31	,	,	PUNCT
easat-5888	225	32	cmin	cmin	NOUN
easat-5888	225	33	/	/	SYM
easat-5888	225	34	df	df	PROPN
easat-5888	225	35	=	=	NUM
easat-5888	225	36	2.598	2.598	NUM
easat-5888	225	37	,	,	PUNCT
easat-5888	225	38	rmr	rmr	PROPN
easat-5888	225	39	=	=	SYM
easat-5888	225	40	0.04	0.04	NUM
easat-5888	225	41	,	,	PUNCT
easat-5888	225	42	nfi	nfi	PROPN
easat-5888	225	43	=	=	PROPN
easat-5888	225	44	0.888	0.888	NUM
easat-5888	225	45	,	,	PUNCT
easat-5888	225	46	cfi	cfi	NOUN
easat-5888	225	47	=	=	NOUN
easat-5888	225	48	0.928	0.928	NUM
easat-5888	225	49	,	,	PUNCT
easat-5888	225	50	gfi	gfi	PROPN
easat-5888	225	51	=	=	PROPN
easat-5888	225	52	0.813	0.813	NUM
easat-5888	225	53	,	,	PUNCT
easat-5888	225	54	agfi	agfi	NOUN
easat-5888	225	55	=	=	PUNCT
easat-5888	225	56	0.764	0.764	NUM
easat-5888	225	57	,	,	PUNCT
easat-5888	225	58	tli	tli	X
easat-5888	225	59	=	=	PUNCT
easat-5888	225	60	0.915	0.915	NUM
easat-5888	225	61	,	,	PUNCT
easat-5888	225	62	and	and	CCONJ
easat-5888	225	63	ifi	ifi	PROPN
easat-5888	225	64	(	(	PUNCT
easat-5888	225	65	delta2	delta2	PROPN
easat-5888	225	66	)	)	PUNCT
easat-5888	225	67	=	=	SYM
easat-5888	225	68	0.928	0.928	NUM
easat-5888	225	69	.	.	PUNCT
easat-5888	226	1	based	base	VERB
easat-5888	226	2	on	on	ADP
easat-5888	226	3	the	the	DET
easat-5888	226	4	fit	fit	ADJ
easat-5888	226	5	indices	index	NOUN
easat-5888	226	6	(	(	PUNCT
easat-5888	226	7	cfi	cfi	PROPN
easat-5888	226	8	,	,	PUNCT
easat-5888	226	9	tli	tli	PROPN
easat-5888	226	10	,	,	PUNCT
easat-5888	226	11	rmr	rmr	PROPN
easat-5888	226	12	)	)	PUNCT
easat-5888	226	13	recommended	recommend	VERB
easat-5888	226	14	by	by	ADP
easat-5888	226	15	collier	collier	NOUN
easat-5888	226	16	[	[	X
easat-5888	226	17	20	20	NUM
easat-5888	226	18	]	]	PUNCT
easat-5888	226	19	the	the	DET
easat-5888	226	20	overall	overall	ADJ
easat-5888	226	21	fit	fit	NOUN
easat-5888	226	22	of	of	ADP
easat-5888	226	23	the	the	DET
easat-5888	226	24	research	research	NOUN
easat-5888	226	25	model	model	NOUN
easat-5888	226	26	was	be	AUX
easat-5888	226	27	confirmed	confirm	VERB
easat-5888	226	28	to	to	PART
easat-5888	226	29	be	be	AUX
easat-5888	226	30	acceptable	acceptable	ADJ
easat-5888	226	31	.	.	PUNCT
easat-5888	227	1	this	this	PRON
easat-5888	227	2	suggests	suggest	VERB
easat-5888	227	3	that	that	SCONJ
easat-5888	227	4	the	the	DET
easat-5888	227	5	research	research	NOUN
easat-5888	227	6	model	model	NOUN
easat-5888	227	7	aligns	align	VERB
easat-5888	227	8	well	well	ADV
easat-5888	227	9	with	with	ADP
easat-5888	227	10	the	the	DET
easat-5888	227	11	collected	collect	VERB
easat-5888	227	12	data	datum	NOUN
easat-5888	227	13	and	and	CCONJ
easat-5888	227	14	is	be	AUX
easat-5888	227	15	suitable	suitable	ADJ
easat-5888	227	16	for	for	ADP
easat-5888	227	17	verifying	verify	VERB
easat-5888	227	18	the	the	DET
easat-5888	227	19	relationships	relationship	NOUN
easat-5888	227	20	between	between	ADP
easat-5888	227	21	the	the	DET
easat-5888	227	22	variables	variable	NOUN
easat-5888	227	23	set	set	VERB
easat-5888	227	24	in	in	ADP
easat-5888	227	25	the	the	DET
easat-5888	227	26	study	study	NOUN
easat-5888	227	27	.	.	PUNCT
easat-5888	228	1	the	the	DET
easat-5888	228	2	hypothesis	hypothesis	NOUN
easat-5888	228	3	testing	testing	NOUN
easat-5888	228	4	results	result	NOUN
easat-5888	228	5	indicate	indicate	VERB
easat-5888	228	6	several	several	ADJ
easat-5888	228	7	key	key	ADJ
easat-5888	228	8	findings	finding	NOUN
easat-5888	228	9	regarding	regard	VERB
easat-5888	228	10	the	the	DET
easat-5888	228	11	impact	impact	NOUN
easat-5888	228	12	of	of	ADP
easat-5888	228	13	hypermarket	hypermarket	NOUN
easat-5888	228	14	service	service	NOUN
easat-5888	228	15	quality	quality	NOUN
easat-5888	228	16	on	on	ADP
easat-5888	228	17	consumer	consumer	NOUN
easat-5888	228	18	value	value	NOUN
easat-5888	228	19	and	and	CCONJ
easat-5888	228	20	subsequent	subsequent	ADJ
easat-5888	228	21	outcomes	outcome	NOUN
easat-5888	228	22	in	in	ADP
easat-5888	228	23	customer	customer	NOUN
easat-5888	228	24	loyalty	loyalty	NOUN
easat-5888	228	25	and	and	CCONJ
easat-5888	228	26	repurchase	repurchase	VERB
easat-5888	228	27	intention	intention	NOUN
easat-5888	228	28	.	.	PUNCT
easat-5888	229	1	firstly	firstly	ADV
easat-5888	229	2	,	,	PUNCT
easat-5888	229	3	within	within	ADP
easat-5888	229	4	hypermarket	hypermarket	PROPN
easat-5888	229	5	service	service	NOUN
easat-5888	229	6	quality	quality	NOUN
easat-5888	229	7	,	,	PUNCT
easat-5888	229	8	reliability	reliability	NOUN
easat-5888	229	9	was	be	AUX
easat-5888	229	10	found	find	VERB
easat-5888	229	11	to	to	PART
easat-5888	229	12	have	have	VERB
easat-5888	229	13	a	a	DET
easat-5888	229	14	positive	positive	ADJ
easat-5888	229	15	influence	influence	NOUN
easat-5888	229	16	on	on	ADP
easat-5888	229	17	functional	functional	ADJ
easat-5888	229	18	value	value	NOUN
easat-5888	229	19	in	in	ADP
easat-5888	229	20	consumer	consumer	NOUN
easat-5888	229	21	value	value	NOUN
easat-5888	229	22	,	,	PUNCT
easat-5888	229	23	with	with	ADP
easat-5888	229	24	a	a	DET
easat-5888	229	25	path	path	NOUN
easat-5888	229	26	coefficient	coefficient	NOUN
easat-5888	229	27	(	(	PUNCT
easat-5888	229	28	β	β	NOUN
easat-5888	229	29	)	)	PUNCT
easat-5888	229	30	of	of	ADP
easat-5888	229	31	0.215	0.215	NUM
easat-5888	229	32	,	,	PUNCT
easat-5888	229	33	thereby	thereby	ADV
easat-5888	229	34	supporting	support	VERB
easat-5888	229	35	hypothesis	hypothesis	NOUN
easat-5888	229	36	1	1	NUM
easat-5888	229	37	-	-	SYM
easat-5888	229	38	1	1	NUM
easat-5888	229	39	.	.	PUNCT
easat-5888	230	1	similarly	similarly	ADV
easat-5888	230	2	,	,	PUNCT
easat-5888	230	3	the	the	DET
easat-5888	230	4	service	service	NOUN
easat-5888	230	5	quality	quality	NOUN
easat-5888	230	6	attributes	attribute	NOUN
easat-5888	230	7	of	of	ADP
easat-5888	230	8	responsiveness	responsiveness	NOUN
easat-5888	230	9	,	,	PUNCT
easat-5888	230	10	assurance	assurance	NOUN
easat-5888	230	11	,	,	PUNCT
easat-5888	230	12	and	and	CCONJ
easat-5888	230	13	empathy	empathy	NOUN
easat-5888	230	14	also	also	ADV
easat-5888	230	15	positively	positively	ADV
easat-5888	230	16	influenced	influence	VERB
easat-5888	230	17	functional	functional	ADJ
easat-5888	230	18	value	value	NOUN
easat-5888	230	19	,	,	PUNCT
easat-5888	230	20	with	with	ADP
easat-5888	230	21	coefficients	coefficient	NOUN
easat-5888	230	22	of	of	ADP
easat-5888	230	23	β=0.166	β=0.166	X
easat-5888	230	24	,	,	PUNCT
easat-5888	230	25	β=0.22	β=0.22	PROPN
easat-5888	230	26	,	,	PUNCT
easat-5888	230	27	and	and	CCONJ
easat-5888	230	28	β=0.43	β=0.43	NOUN
easat-5888	230	29	,	,	PUNCT
easat-5888	230	30	respectively	respectively	ADV
easat-5888	230	31	,	,	PUNCT
easat-5888	230	32	confirming	confirm	VERB
easat-5888	230	33	hypotheses	hypothesis	NOUN
easat-5888	230	34	1	1	NUM
easat-5888	230	35	-	-	SYM
easat-5888	230	36	2	2	NUM
easat-5888	230	37	,	,	PUNCT
easat-5888	230	38	1	1	NUM
easat-5888	230	39	-	-	SYM
easat-5888	230	40	3	3	NUM
easat-5888	230	41	,	,	PUNCT
easat-5888	230	42	and	and	CCONJ
easat-5888	230	43	1	1	NUM
easat-5888	230	44	-	-	SYM
easat-5888	230	45	4	4	NUM
easat-5888	230	46	.	.	PUNCT
easat-5888	231	1	however	however	ADV
easat-5888	231	2	,	,	PUNCT
easat-5888	231	3	tangibles	tangible	NOUN
easat-5888	231	4	had	have	VERB
easat-5888	231	5	a	a	DET
easat-5888	231	6	negative	negative	ADJ
easat-5888	231	7	effect	effect	NOUN
easat-5888	231	8	on	on	ADP
easat-5888	231	9	functional	functional	ADJ
easat-5888	231	10	value	value	NOUN
easat-5888	231	11	(	(	PUNCT
easat-5888	231	12	β=-0.141	β=-0.141	NOUN
easat-5888	231	13	)	)	PUNCT
easat-5888	231	14	,	,	PUNCT
easat-5888	231	15	supporting	support	VERB
easat-5888	231	16	hypothesis	hypothesis	NOUN
easat-5888	231	17	1	1	NUM
easat-5888	231	18	-	-	SYM
easat-5888	231	19	5	5	NUM
easat-5888	231	20	by	by	ADP
easat-5888	231	21	suggesting	suggest	VERB
easat-5888	231	22	that	that	SCONJ
easat-5888	231	23	certain	certain	ADJ
easat-5888	231	24	physical	physical	ADJ
easat-5888	231	25	aspects	aspect	NOUN
easat-5888	231	26	of	of	ADP
easat-5888	231	27	hypermarket	hypermarket	NOUN
easat-5888	231	28	environments	environment	NOUN
easat-5888	231	29	may	may	AUX
easat-5888	231	30	detract	detract	VERB
easat-5888	231	31	from	from	ADP
easat-5888	231	32	consumers	consumer	NOUN
easat-5888	231	33	'	'	PART
easat-5888	231	34	perceived	perceive	VERB
easat-5888	231	35	functional	functional	ADJ
easat-5888	231	36	value	value	NOUN
easat-5888	231	37	.	.	PUNCT
easat-5888	232	1	secondly	secondly	ADV
easat-5888	232	2	,	,	PUNCT
easat-5888	232	3	reliability	reliability	NOUN
easat-5888	232	4	within	within	ADP
easat-5888	232	5	service	service	NOUN
easat-5888	232	6	quality	quality	NOUN
easat-5888	232	7	also	also	ADV
easat-5888	232	8	had	have	VERB
easat-5888	232	9	a	a	DET
easat-5888	232	10	strong	strong	ADJ
easat-5888	232	11	positive	positive	ADJ
easat-5888	232	12	impact	impact	NOUN
easat-5888	232	13	on	on	ADP
easat-5888	232	14	emotional	emotional	ADJ
easat-5888	232	15	value	value	NOUN
easat-5888	232	16	in	in	ADP
easat-5888	232	17	consumer	consumer	NOUN
easat-5888	232	18	value	value	NOUN
easat-5888	232	19	,	,	PUNCT
easat-5888	232	20	with	with	ADP
easat-5888	232	21	a	a	DET
easat-5888	232	22	path	path	NOUN
easat-5888	232	23	coefficient	coefficient	NOUN
easat-5888	232	24	of	of	ADP
easat-5888	232	25	β=0.854	β=0.854	NOUN
easat-5888	232	26	,	,	PUNCT
easat-5888	232	27	supporting	support	VERB
easat-5888	232	28	hypothesis	hypothesis	NOUN
easat-5888	232	29	2	2	NUM
easat-5888	232	30	-	-	SYM
easat-5888	232	31	1	1	NUM
easat-5888	232	32	.	.	PUNCT
easat-5888	233	1	however	however	ADV
easat-5888	233	2	,	,	PUNCT
easat-5888	233	3	responsiveness	responsiveness	NOUN
easat-5888	233	4	and	and	CCONJ
easat-5888	233	5	assurance	assurance	NOUN
easat-5888	233	6	did	do	AUX
easat-5888	233	7	not	not	PART
easat-5888	233	8	significantly	significantly	ADV
easat-5888	233	9	affect	affect	VERB
easat-5888	233	10	emotional	emotional	ADJ
easat-5888	233	11	value	value	NOUN
easat-5888	233	12	,	,	PUNCT
easat-5888	233	13	with	with	ADP
easat-5888	233	14	coefficients	coefficient	NOUN
easat-5888	233	15	of	of	ADP
easat-5888	233	16	β=0.078	β=0.078	PUNCT
easat-5888	233	17	and	and	CCONJ
easat-5888	233	18	β=-0.051	β=-0.051	ADJ
easat-5888	233	19	,	,	PUNCT
easat-5888	233	20	leading	lead	VERB
easat-5888	233	21	to	to	ADP
easat-5888	233	22	the	the	DET
easat-5888	233	23	rejection	rejection	NOUN
easat-5888	233	24	of	of	ADP
easat-5888	233	25	hypotheses	hypothesis	NOUN
easat-5888	233	26	2	2	NUM
easat-5888	233	27	-	-	SYM
easat-5888	233	28	2	2	NUM
easat-5888	233	29	and	and	CCONJ
easat-5888	233	30	2	2	NUM
easat-5888	233	31	-	-	SYM
easat-5888	233	32	3	3	NUM
easat-5888	233	33	.	.	PUNCT
easat-5888	234	1	in	in	ADP
easat-5888	234	2	contrast	contrast	NOUN
easat-5888	234	3	,	,	PUNCT
easat-5888	234	4	empathy	empathy	NOUN
easat-5888	234	5	and	and	CCONJ
easat-5888	234	6	tangibles	tangible	NOUN
easat-5888	234	7	positively	positively	ADV
easat-5888	234	8	impacted	impact	VERB
easat-5888	234	9	emotional	emotional	ADJ
easat-5888	234	10	value	value	NOUN
easat-5888	234	11	with	with	ADP
easat-5888	234	12	coefficients	coefficient	NOUN
easat-5888	234	13	of	of	ADP
easat-5888	234	14	β=0.147	β=0.147	X
easat-5888	234	15	and	and	CCONJ
easat-5888	234	16	β=0.119	β=0.119	PROPN
easat-5888	234	17	,	,	PUNCT
easat-5888	234	18	respectively	respectively	ADV
easat-5888	234	19	,	,	PUNCT
easat-5888	234	20	thereby	thereby	ADV
easat-5888	234	21	supporting	support	VERB
easat-5888	234	22	hypotheses	hypothesis	NOUN
easat-5888	234	23	2	2	NUM
easat-5888	234	24	-	-	SYM
easat-5888	234	25	4	4	NUM
easat-5888	234	26	and	and	CCONJ
easat-5888	234	27	2	2	NUM
easat-5888	234	28	-	-	SYM
easat-5888	234	29	5	5	NUM
easat-5888	234	30	.	.	PUNCT
easat-5888	235	1	the	the	DET
easat-5888	235	2	study	study	NOUN
easat-5888	235	3	also	also	ADV
easat-5888	235	4	found	find	VERB
easat-5888	235	5	that	that	SCONJ
easat-5888	235	6	functional	functional	ADJ
easat-5888	235	7	value	value	NOUN
easat-5888	235	8	within	within	ADP
easat-5888	235	9	consumer	consumer	NOUN
easat-5888	235	10	value	value	NOUN
easat-5888	235	11	had	have	VERB
easat-5888	235	12	a	a	DET
easat-5888	235	13	positive	positive	ADJ
easat-5888	235	14	effect	effect	NOUN
easat-5888	235	15	on	on	ADP
easat-5888	235	16	customer	customer	NOUN
easat-5888	235	17	loyalty	loyalty	NOUN
easat-5888	235	18	,	,	PUNCT
easat-5888	235	19	with	with	ADP
easat-5888	235	20	β=0.172	β=0.172	NOUN
easat-5888	235	21	,	,	PUNCT
easat-5888	235	22	thereby	thereby	ADV
easat-5888	235	23	supporting	support	VERB
easat-5888	235	24	hypothesis	hypothesis	NOUN
easat-5888	235	25	3	3	NUM
easat-5888	235	26	-	-	SYM
easat-5888	235	27	1	1	NUM
easat-5888	235	28	.	.	PUNCT
easat-5888	236	1	additionally	additionally	ADV
easat-5888	236	2	,	,	PUNCT
easat-5888	236	3	emotional	emotional	ADJ
easat-5888	236	4	value	value	NOUN
easat-5888	236	5	significantly	significantly	ADV
easat-5888	236	6	enhanced	enhance	VERB
easat-5888	236	7	customer	customer	NOUN
easat-5888	236	8	loyalty	loyalty	NOUN
easat-5888	236	9	,	,	PUNCT
easat-5888	236	10	showing	show	VERB
easat-5888	236	11	a	a	DET
easat-5888	236	12	positive	positive	ADJ
easat-5888	236	13	path	path	NOUN
easat-5888	236	14	coefficient	coefficient	NOUN
easat-5888	236	15	of	of	ADP
easat-5888	236	16	β=0.615	β=0.615	ADP
easat-5888	236	17	,	,	PUNCT
easat-5888	236	18	which	which	PRON
easat-5888	236	19	supports	support	VERB
easat-5888	236	20	hypothesis	hypothesis	NOUN
easat-5888	236	21	3	3	NUM
easat-5888	236	22	-	-	SYM
easat-5888	236	23	2	2	NUM
easat-5888	236	24	.	.	PUNCT
easat-5888	237	1	finally	finally	ADV
easat-5888	237	2	,	,	PUNCT
easat-5888	237	3	in	in	ADP
easat-5888	237	4	terms	term	NOUN
easat-5888	237	5	of	of	ADP
easat-5888	237	6	repurchase	repurchase	NOUN
easat-5888	237	7	intention	intention	NOUN
easat-5888	237	8	,	,	PUNCT
easat-5888	237	9	functional	functional	ADJ
easat-5888	237	10	value	value	NOUN
easat-5888	237	11	had	have	VERB
easat-5888	237	12	a	a	DET
easat-5888	237	13	positive	positive	ADJ
easat-5888	237	14	influence	influence	NOUN
easat-5888	237	15	with	with	ADP
easat-5888	237	16	a	a	DET
easat-5888	237	17	coefficient	coefficient	NOUN
easat-5888	237	18	of	of	ADP
easat-5888	237	19	β=0.342	β=0.342	NOUN
easat-5888	237	20	,	,	PUNCT
easat-5888	237	21	confirming	confirm	VERB
easat-5888	237	22	hypothesis	hypothesis	NOUN
easat-5888	237	23	4	4	NUM
easat-5888	237	24	-	-	SYM
easat-5888	237	25	1	1	NUM
easat-5888	237	26	.	.	PUNCT
easat-5888	238	1	similarly	similarly	ADV
easat-5888	238	2	,	,	PUNCT
easat-5888	238	3	emotional	emotional	ADJ
easat-5888	238	4	value	value	NOUN
easat-5888	238	5	positively	positively	ADV
easat-5888	238	6	affected	affect	VERB
easat-5888	238	7	repurchase	repurchase	NOUN
easat-5888	238	8	intention	intention	NOUN
easat-5888	238	9	,	,	PUNCT
easat-5888	238	10	with	with	ADP
easat-5888	238	11	a	a	DET
easat-5888	238	12	coefficient	coefficient	NOUN
easat-5888	238	13	of	of	ADP
easat-5888	238	14	β=0.606	β=0.606	PROPN
easat-5888	238	15	,	,	PUNCT
easat-5888	238	16	thus	thus	ADV
easat-5888	238	17	supporting	support	VERB
easat-5888	238	18	hypothesis	hypothesis	NOUN
easat-5888	238	19	4	4	NUM
easat-5888	238	20	-	-	SYM
easat-5888	238	21	2	2	NUM
easat-5888	238	22	.	.	PUNCT
easat-5888	238	23	overall	overall	ADJ
easat-5888	238	24	,	,	PUNCT
easat-5888	238	25	these	these	DET
easat-5888	238	26	results	result	NOUN
easat-5888	238	27	indicate	indicate	VERB
easat-5888	238	28	that	that	SCONJ
easat-5888	238	29	both	both	CCONJ
easat-5888	238	30	functional	functional	ADJ
easat-5888	238	31	and	and	CCONJ
easat-5888	238	32	emotional	emotional	ADJ
easat-5888	238	33	values	value	NOUN
easat-5888	238	34	derived	derive	VERB
easat-5888	238	35	from	from	ADP
easat-5888	238	36	service	service	NOUN
easat-5888	238	37	quality	quality	NOUN
easat-5888	238	38	play	play	VERB
easat-5888	238	39	critical	critical	ADJ
easat-5888	238	40	roles	role	NOUN
easat-5888	238	41	in	in	ADP
easat-5888	238	42	enhancing	enhance	VERB
easat-5888	238	43	customer	customer	NOUN
easat-5888	238	44	loyalty	loyalty	NOUN
easat-5888	238	45	and	and	CCONJ
easat-5888	238	46	repurchase	repurchase	NOUN
easat-5888	238	47	intentions	intention	NOUN
easat-5888	238	48	,	,	PUNCT
easat-5888	238	49	with	with	ADP
easat-5888	238	50	certain	certain	ADJ
easat-5888	238	51	aspects	aspect	NOUN
easat-5888	238	52	of	of	ADP
easat-5888	238	53	service	service	NOUN
easat-5888	238	54	quality	quality	NOUN
easat-5888	238	55	showing	show	VERB
easat-5888	238	56	varying	vary	VERB
easat-5888	238	57	degrees	degree	NOUN
easat-5888	238	58	of	of	ADP
easat-5888	238	59	influence	influence	NOUN
easat-5888	238	60	on	on	ADP
easat-5888	238	61	each	each	DET
easat-5888	238	62	value	value	NOUN
easat-5888	238	63	type	type	NOUN
easat-5888	238	64	.	.	PUNCT
easat-5888	239	1	these	these	DET
easat-5888	239	2	insights	insight	NOUN
easat-5888	239	3	underscore	underscore	VERB
easat-5888	239	4	the	the	DET
easat-5888	239	5	importance	importance	NOUN
easat-5888	239	6	of	of	ADP
easat-5888	239	7	focusing	focus	VERB
easat-5888	239	8	on	on	ADP
easat-5888	239	9	specific	specific	ADJ
easat-5888	239	10	service	service	NOUN
easat-5888	239	11	quality	quality	NOUN
easat-5888	239	12	elements	element	NOUN
easat-5888	239	13	to	to	PART
easat-5888	239	14	build	build	VERB
easat-5888	239	15	customer	customer	NOUN
easat-5888	239	16	loyalty	loyalty	NOUN
easat-5888	239	17	and	and	CCONJ
easat-5888	239	18	encourage	encourage	VERB
easat-5888	239	19	2927	2927	NUM
easat-5888	239	20	edelweiss	edelweiss	PROPN
easat-5888	239	21	applied	apply	VERB
easat-5888	239	22	science	science	NOUN
easat-5888	239	23	and	and	CCONJ
easat-5888	239	24	technology	technology	NOUN
easat-5888	239	25	issn	issn	PROPN
easat-5888	239	26	:	:	PUNCT
easat-5888	239	27	2576	2576	NUM
easat-5888	239	28	-	-	SYM
easat-5888	239	29	8484	8484	NUM
easat-5888	239	30	vol	vol	NOUN
easat-5888	239	31	.	.	PROPN
easat-5888	240	1	9	9	NUM
easat-5888	240	2	,	,	PUNCT
easat-5888	240	3	no	no	INTJ
easat-5888	240	4	.	.	NOUN
easat-5888	241	1	3	3	NUM
easat-5888	241	2	:	:	PUNCT
easat-5888	241	3	2919	2919	NUM
easat-5888	241	4	-	-	SYM
easat-5888	241	5	2929	2929	NUM
easat-5888	241	6	,	,	PUNCT
easat-5888	241	7	2025	2025	NUM
easat-5888	241	8	doi	doi	NOUN
easat-5888	241	9	:	:	PUNCT
easat-5888	241	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	241	11	©	©	PROPN
easat-5888	241	12	2025	2025	NUM
easat-5888	241	13	by	by	ADP
easat-5888	241	14	the	the	DET
easat-5888	241	15	author	author	NOUN
easat-5888	241	16	;	;	PUNCT
easat-5888	241	17	licensee	licensee	PROPN
easat-5888	241	18	learning	learn	VERB
easat-5888	241	19	gate	gate	NOUN
easat-5888	241	20	repeat	repeat	NOUN
easat-5888	241	21	purchases	purchase	NOUN
easat-5888	241	22	in	in	ADP
easat-5888	241	23	the	the	DET
easat-5888	241	24	hypermarket	hypermarket	NOUN
easat-5888	241	25	context	context	NOUN
easat-5888	241	26	.	.	PUNCT
easat-5888	242	1	5	5	X
easat-5888	242	2	.	.	X
easat-5888	242	3	conclusion	conclusion	NOUN
easat-5888	242	4	this	this	DET
easat-5888	242	5	study	study	NOUN
easat-5888	242	6	aimed	aim	VERB
easat-5888	242	7	to	to	PART
easat-5888	242	8	provide	provide	VERB
easat-5888	242	9	strategic	strategic	ADJ
easat-5888	242	10	insights	insight	NOUN
easat-5888	242	11	for	for	ADP
easat-5888	242	12	hypermarkets	hypermarket	NOUN
easat-5888	242	13	to	to	PART
easat-5888	242	14	secure	secure	VERB
easat-5888	242	15	a	a	DET
easat-5888	242	16	competitive	competitive	ADJ
easat-5888	242	17	edge	edge	NOUN
easat-5888	242	18	by	by	ADP
easat-5888	242	19	analyzing	analyze	VERB
easat-5888	242	20	the	the	DET
easat-5888	242	21	impact	impact	NOUN
easat-5888	242	22	of	of	ADP
easat-5888	242	23	service	service	NOUN
easat-5888	242	24	quality	quality	NOUN
easat-5888	242	25	on	on	ADP
easat-5888	242	26	consumer	consumer	NOUN
easat-5888	242	27	value	value	NOUN
easat-5888	242	28	,	,	PUNCT
easat-5888	242	29	customer	customer	NOUN
easat-5888	242	30	loyalty	loyalty	NOUN
easat-5888	242	31	,	,	PUNCT
easat-5888	242	32	and	and	CCONJ
easat-5888	242	33	repurchase	repurchase	VERB
easat-5888	242	34	intention	intention	NOUN
easat-5888	242	35	in	in	ADP
easat-5888	242	36	a	a	DET
easat-5888	242	37	rapidly	rapidly	ADV
easat-5888	242	38	changing	change	VERB
easat-5888	242	39	retail	retail	ADJ
easat-5888	242	40	environment	environment	NOUN
easat-5888	242	41	.	.	PUNCT
easat-5888	243	1	the	the	DET
easat-5888	243	2	findings	finding	NOUN
easat-5888	243	3	indicate	indicate	VERB
easat-5888	243	4	that	that	SCONJ
easat-5888	243	5	service	service	NOUN
easat-5888	243	6	quality	quality	NOUN
easat-5888	243	7	elements	element	NOUN
easat-5888	243	8	in	in	ADP
easat-5888	243	9	hypermarkets	hypermarket	NOUN
easat-5888	243	10	significantly	significantly	ADV
easat-5888	243	11	influence	influence	VERB
easat-5888	243	12	consumer	consumer	NOUN
easat-5888	243	13	value	value	NOUN
easat-5888	243	14	,	,	PUNCT
easat-5888	243	15	which	which	PRON
easat-5888	243	16	,	,	PUNCT
easat-5888	243	17	in	in	ADP
easat-5888	243	18	turn	turn	NOUN
easat-5888	243	19	,	,	PUNCT
easat-5888	243	20	acts	act	VERB
easat-5888	243	21	as	as	ADP
easat-5888	243	22	an	an	DET
easat-5888	243	23	important	important	ADJ
easat-5888	243	24	mediating	mediate	VERB
easat-5888	243	25	variable	variable	NOUN
easat-5888	243	26	positively	positively	ADV
easat-5888	243	27	affecting	affect	VERB
easat-5888	243	28	customer	customer	NOUN
easat-5888	243	29	loyalty	loyalty	NOUN
easat-5888	243	30	and	and	CCONJ
easat-5888	243	31	repurchase	repurchase	VERB
easat-5888	243	32	intention	intention	NOUN
easat-5888	243	33	.	.	PUNCT
easat-5888	244	1	firstly	firstly	ADV
easat-5888	244	2	,	,	PUNCT
easat-5888	244	3	the	the	DET
easat-5888	244	4	service	service	NOUN
easat-5888	244	5	quality	quality	NOUN
easat-5888	244	6	elements	element	NOUN
easat-5888	244	7	of	of	ADP
easat-5888	244	8	reliability	reliability	NOUN
easat-5888	244	9	,	,	PUNCT
easat-5888	244	10	responsiveness	responsiveness	NOUN
easat-5888	244	11	,	,	PUNCT
easat-5888	244	12	assurance	assurance	NOUN
easat-5888	244	13	,	,	PUNCT
easat-5888	244	14	and	and	CCONJ
easat-5888	244	15	empathy	empathy	NOUN
easat-5888	244	16	positively	positively	ADV
easat-5888	244	17	influenced	influence	VERB
easat-5888	244	18	functional	functional	ADJ
easat-5888	244	19	value	value	NOUN
easat-5888	244	20	,	,	PUNCT
easat-5888	244	21	with	with	ADP
easat-5888	244	22	path	path	NOUN
easat-5888	244	23	coefficients	coefficient	NOUN
easat-5888	244	24	of	of	ADP
easat-5888	244	25	β=0.215	β=0.215	NOUN
easat-5888	244	26	,	,	PUNCT
easat-5888	244	27	β=0.166	β=0.166	NUM
easat-5888	244	28	,	,	PUNCT
easat-5888	244	29	β=0.22	β=0.22	PROPN
easat-5888	244	30	,	,	PUNCT
easat-5888	244	31	and	and	CCONJ
easat-5888	244	32	β=0.43	β=0.43	NOUN
easat-5888	244	33	,	,	PUNCT
easat-5888	244	34	respectively	respectively	ADV
easat-5888	244	35	,	,	PUNCT
easat-5888	244	36	supporting	support	VERB
easat-5888	244	37	hypotheses	hypothesis	NOUN
easat-5888	244	38	1	1	NUM
easat-5888	244	39	-	-	SYM
easat-5888	244	40	1	1	NUM
easat-5888	244	41	,	,	PUNCT
easat-5888	244	42	1	1	NUM
easat-5888	244	43	-	-	SYM
easat-5888	244	44	2	2	NUM
easat-5888	244	45	,	,	PUNCT
easat-5888	244	46	1	1	NUM
easat-5888	244	47	-	-	SYM
easat-5888	244	48	3	3	NUM
easat-5888	244	49	,	,	PUNCT
easat-5888	244	50	and	and	CCONJ
easat-5888	244	51	1	1	NUM
easat-5888	244	52	-	-	SYM
easat-5888	244	53	4	4	NUM
easat-5888	244	54	.	.	PUNCT
easat-5888	245	1	this	this	PRON
easat-5888	245	2	suggests	suggest	VERB
easat-5888	245	3	that	that	SCONJ
easat-5888	245	4	when	when	SCONJ
easat-5888	245	5	hypermarket	hypermarket	NOUN
easat-5888	245	6	service	service	NOUN
easat-5888	245	7	quality	quality	NOUN
easat-5888	245	8	provides	provide	VERB
easat-5888	245	9	consumers	consumer	NOUN
easat-5888	245	10	with	with	ADP
easat-5888	245	11	a	a	DET
easat-5888	245	12	practical	practical	ADJ
easat-5888	245	13	and	and	CCONJ
easat-5888	245	14	efficient	efficient	ADJ
easat-5888	245	15	shopping	shopping	NOUN
easat-5888	245	16	experience	experience	NOUN
easat-5888	245	17	,	,	PUNCT
easat-5888	245	18	functional	functional	ADJ
easat-5888	245	19	value	value	NOUN
easat-5888	245	20	is	be	AUX
easat-5888	245	21	enhanced	enhance	VERB
easat-5888	245	22	.	.	PUNCT
easat-5888	246	1	however	however	ADV
easat-5888	246	2	,	,	PUNCT
easat-5888	246	3	tangibles	tangible	NOUN
easat-5888	246	4	had	have	VERB
easat-5888	246	5	a	a	DET
easat-5888	246	6	negative	negative	ADJ
easat-5888	246	7	effect	effect	NOUN
easat-5888	246	8	on	on	ADP
easat-5888	246	9	functional	functional	ADJ
easat-5888	246	10	value	value	NOUN
easat-5888	246	11	(	(	PUNCT
easat-5888	246	12	β=-0.141	β=-0.141	NOUN
easat-5888	246	13	)	)	PUNCT
easat-5888	246	14	,	,	PUNCT
easat-5888	246	15	supporting	support	VERB
easat-5888	246	16	hypothesis	hypothesis	NOUN
easat-5888	246	17	1	1	NUM
easat-5888	246	18	-	-	SYM
easat-5888	246	19	5	5	NUM
easat-5888	246	20	,	,	PUNCT
easat-5888	246	21	indicating	indicate	VERB
easat-5888	246	22	that	that	SCONJ
easat-5888	246	23	the	the	DET
easat-5888	246	24	physical	physical	ADJ
easat-5888	246	25	environment	environment	NOUN
easat-5888	246	26	of	of	ADP
easat-5888	246	27	hypermarkets	hypermarket	NOUN
easat-5888	246	28	does	do	AUX
easat-5888	246	29	not	not	PART
easat-5888	246	30	always	always	ADV
easat-5888	246	31	correlate	correlate	VERB
easat-5888	246	32	positively	positively	ADV
easat-5888	246	33	with	with	ADP
easat-5888	246	34	functional	functional	ADJ
easat-5888	246	35	value	value	NOUN
easat-5888	246	36	.	.	PUNCT
easat-5888	247	1	this	this	DET
easat-5888	247	2	finding	finding	NOUN
easat-5888	247	3	may	may	AUX
easat-5888	247	4	reflect	reflect	VERB
easat-5888	247	5	that	that	SCONJ
easat-5888	247	6	consumers	consumer	NOUN
easat-5888	247	7	’	’	PART
easat-5888	247	8	expectations	expectation	NOUN
easat-5888	247	9	for	for	ADP
easat-5888	247	10	tangible	tangible	ADJ
easat-5888	247	11	elements	element	NOUN
easat-5888	247	12	in	in	ADP
easat-5888	247	13	service	service	NOUN
easat-5888	247	14	can	can	AUX
easat-5888	247	15	vary	vary	VERB
easat-5888	247	16	.	.	PUNCT
easat-5888	248	1	secondly	secondly	ADV
easat-5888	248	2	,	,	PUNCT
easat-5888	248	3	regarding	regard	VERB
easat-5888	248	4	the	the	DET
easat-5888	248	5	effect	effect	NOUN
easat-5888	248	6	of	of	ADP
easat-5888	248	7	service	service	NOUN
easat-5888	248	8	quality	quality	NOUN
easat-5888	248	9	on	on	ADP
easat-5888	248	10	emotional	emotional	ADJ
easat-5888	248	11	value	value	NOUN
easat-5888	248	12	,	,	PUNCT
easat-5888	248	13	reliability	reliability	NOUN
easat-5888	248	14	(	(	PUNCT
easat-5888	248	15	β=0.854	β=0.854	NOUN
easat-5888	248	16	)	)	PUNCT
easat-5888	248	17	,	,	PUNCT
easat-5888	248	18	empathy	empathy	NOUN
easat-5888	248	19	(	(	PUNCT
easat-5888	248	20	β=0.147	β=0.147	NUM
easat-5888	248	21	)	)	PUNCT
easat-5888	248	22	,	,	PUNCT
easat-5888	248	23	and	and	CCONJ
easat-5888	248	24	tangibles	tangible	NOUN
easat-5888	248	25	(	(	PUNCT
easat-5888	248	26	β=0.119	β=0.119	X
easat-5888	248	27	)	)	PUNCT
easat-5888	248	28	positively	positively	ADV
easat-5888	248	29	influenced	influence	VERB
easat-5888	248	30	emotional	emotional	ADJ
easat-5888	248	31	value	value	NOUN
easat-5888	248	32	,	,	PUNCT
easat-5888	248	33	supporting	support	VERB
easat-5888	248	34	hypotheses	hypothesis	NOUN
easat-5888	248	35	2	2	NUM
easat-5888	248	36	-	-	SYM
easat-5888	248	37	1	1	NUM
easat-5888	248	38	,	,	PUNCT
easat-5888	248	39	24	24	NUM
easat-5888	248	40	,	,	PUNCT
easat-5888	248	41	and	and	CCONJ
easat-5888	248	42	2	2	NUM
easat-5888	248	43	-	-	SYM
easat-5888	248	44	5	5	NUM
easat-5888	248	45	.	.	PUNCT
easat-5888	249	1	notably	notably	ADV
easat-5888	249	2	,	,	PUNCT
easat-5888	249	3	reliability	reliability	NOUN
easat-5888	249	4	had	have	VERB
easat-5888	249	5	the	the	DET
easat-5888	249	6	greatest	great	ADJ
easat-5888	249	7	influence	influence	NOUN
easat-5888	249	8	on	on	ADP
easat-5888	249	9	emotional	emotional	ADJ
easat-5888	249	10	value	value	NOUN
easat-5888	249	11	,	,	PUNCT
easat-5888	249	12	indicating	indicate	VERB
easat-5888	249	13	that	that	SCONJ
easat-5888	249	14	when	when	SCONJ
easat-5888	249	15	a	a	DET
easat-5888	249	16	hypermarket	hypermarket	NOUN
easat-5888	249	17	provides	provide	VERB
easat-5888	249	18	consumers	consumer	NOUN
easat-5888	249	19	with	with	ADP
easat-5888	249	20	a	a	DET
easat-5888	249	21	sense	sense	NOUN
easat-5888	249	22	of	of	ADP
easat-5888	249	23	trust	trust	NOUN
easat-5888	249	24	,	,	PUNCT
easat-5888	249	25	emotional	emotional	ADJ
easat-5888	249	26	satisfaction	satisfaction	NOUN
easat-5888	249	27	is	be	AUX
easat-5888	249	28	maximized	maximize	VERB
easat-5888	249	29	.	.	PUNCT
easat-5888	250	1	on	on	ADP
easat-5888	250	2	the	the	DET
easat-5888	250	3	other	other	ADJ
easat-5888	250	4	hand	hand	NOUN
easat-5888	250	5	,	,	PUNCT
easat-5888	250	6	responsiveness	responsiveness	NOUN
easat-5888	250	7	(	(	PUNCT
easat-5888	250	8	β=0.078	β=0.078	NOUN
easat-5888	250	9	)	)	PUNCT
easat-5888	250	10	and	and	CCONJ
easat-5888	250	11	assurance	assurance	NOUN
easat-5888	250	12	(	(	PUNCT
easat-5888	250	13	β=-0.051	β=-0.051	NOUN
easat-5888	250	14	)	)	PUNCT
easat-5888	250	15	did	do	AUX
easat-5888	250	16	not	not	PART
easat-5888	250	17	significantly	significantly	ADV
easat-5888	250	18	affect	affect	VERB
easat-5888	250	19	emotional	emotional	ADJ
easat-5888	250	20	value	value	NOUN
easat-5888	250	21	,	,	PUNCT
easat-5888	250	22	leading	lead	VERB
easat-5888	250	23	to	to	ADP
easat-5888	250	24	the	the	DET
easat-5888	250	25	rejection	rejection	NOUN
easat-5888	250	26	of	of	ADP
easat-5888	250	27	hypotheses	hypothesis	NOUN
easat-5888	250	28	2	2	NUM
easat-5888	250	29	-	-	SYM
easat-5888	250	30	2	2	NUM
easat-5888	250	31	and	and	CCONJ
easat-5888	250	32	2	2	NUM
easat-5888	250	33	-	-	SYM
easat-5888	250	34	3	3	NUM
easat-5888	250	35	.	.	PUNCT
easat-5888	251	1	this	this	PRON
easat-5888	251	2	implies	imply	VERB
easat-5888	251	3	that	that	PRON
easat-5888	251	4	trust	trust	NOUN
easat-5888	251	5	,	,	PUNCT
easat-5888	251	6	empathy	empathy	NOUN
easat-5888	251	7	,	,	PUNCT
easat-5888	251	8	and	and	CCONJ
easat-5888	251	9	the	the	DET
easat-5888	251	10	physical	physical	ADJ
easat-5888	251	11	environment	environment	NOUN
easat-5888	251	12	are	be	AUX
easat-5888	251	13	more	more	ADV
easat-5888	251	14	critical	critical	ADJ
easat-5888	251	15	in	in	ADP
easat-5888	251	16	driving	drive	VERB
easat-5888	251	17	emotional	emotional	ADJ
easat-5888	251	18	satisfaction	satisfaction	NOUN
easat-5888	251	19	than	than	ADP
easat-5888	251	20	immediate	immediate	ADJ
easat-5888	251	21	responses	response	NOUN
easat-5888	251	22	or	or	CCONJ
easat-5888	251	23	professionalism	professionalism	NOUN
easat-5888	251	24	alone	alone	ADV
easat-5888	251	25	.	.	PUNCT
easat-5888	252	1	thirdly	thirdly	ADV
easat-5888	252	2	,	,	PUNCT
easat-5888	252	3	in	in	ADP
easat-5888	252	4	examining	examine	VERB
easat-5888	252	5	the	the	DET
easat-5888	252	6	relationship	relationship	NOUN
easat-5888	252	7	between	between	ADP
easat-5888	252	8	consumer	consumer	NOUN
easat-5888	252	9	value	value	NOUN
easat-5888	252	10	and	and	CCONJ
easat-5888	252	11	customer	customer	NOUN
easat-5888	252	12	loyalty	loyalty	NOUN
easat-5888	252	13	,	,	PUNCT
easat-5888	252	14	both	both	DET
easat-5888	252	15	functional	functional	ADJ
easat-5888	252	16	value	value	NOUN
easat-5888	252	17	(	(	PUNCT
easat-5888	252	18	β=0.172	β=0.172	NOUN
easat-5888	252	19	)	)	PUNCT
easat-5888	252	20	and	and	CCONJ
easat-5888	252	21	emotional	emotional	ADJ
easat-5888	252	22	value	value	NOUN
easat-5888	252	23	(	(	PUNCT
easat-5888	252	24	β=0.615	β=0.615	NOUN
easat-5888	252	25	)	)	PUNCT
easat-5888	252	26	had	have	VERB
easat-5888	252	27	positive	positive	ADJ
easat-5888	252	28	effects	effect	NOUN
easat-5888	252	29	,	,	PUNCT
easat-5888	252	30	supporting	support	VERB
easat-5888	252	31	hypotheses	hypothesis	NOUN
easat-5888	252	32	31	31	NUM
easat-5888	252	33	and	and	CCONJ
easat-5888	252	34	3	3	NUM
easat-5888	252	35	-	-	SYM
easat-5888	252	36	2	2	NUM
easat-5888	252	37	.	.	PUNCT
easat-5888	252	38	emotional	emotional	ADJ
easat-5888	252	39	value	value	NOUN
easat-5888	252	40	had	have	VERB
easat-5888	252	41	a	a	DET
easat-5888	252	42	stronger	strong	ADJ
easat-5888	252	43	influence	influence	NOUN
easat-5888	252	44	than	than	ADP
easat-5888	252	45	functional	functional	ADJ
easat-5888	252	46	value	value	NOUN
easat-5888	252	47	,	,	PUNCT
easat-5888	252	48	underscoring	underscore	VERB
easat-5888	252	49	that	that	DET
easat-5888	252	50	satisfaction	satisfaction	NOUN
easat-5888	252	51	on	on	ADP
easat-5888	252	52	an	an	DET
easat-5888	252	53	emotional	emotional	ADJ
easat-5888	252	54	level	level	NOUN
easat-5888	252	55	is	be	AUX
easat-5888	252	56	a	a	DET
easat-5888	252	57	powerful	powerful	ADJ
easat-5888	252	58	factor	factor	NOUN
easat-5888	252	59	in	in	ADP
easat-5888	252	60	encouraging	encourage	VERB
easat-5888	252	61	continuous	continuous	ADJ
easat-5888	252	62	use	use	NOUN
easat-5888	252	63	of	of	ADP
easat-5888	252	64	the	the	DET
easat-5888	252	65	hypermarket	hypermarket	NOUN
easat-5888	252	66	.	.	PUNCT
easat-5888	253	1	this	this	DET
easat-5888	253	2	highlights	highlight	VERB
easat-5888	253	3	the	the	DET
easat-5888	253	4	need	need	NOUN
easat-5888	253	5	for	for	SCONJ
easat-5888	253	6	hypermarkets	hypermarket	NOUN
easat-5888	253	7	to	to	PART
easat-5888	253	8	improve	improve	VERB
easat-5888	253	9	services	service	NOUN
easat-5888	253	10	that	that	PRON
easat-5888	253	11	enhance	enhance	VERB
easat-5888	253	12	the	the	DET
easat-5888	253	13	emotional	emotional	ADJ
easat-5888	253	14	experience	experience	NOUN
easat-5888	253	15	of	of	ADP
easat-5888	253	16	customers	customer	NOUN
easat-5888	253	17	.	.	PUNCT
easat-5888	254	1	lastly	lastly	ADV
easat-5888	254	2	,	,	PUNCT
easat-5888	254	3	regarding	regard	VERB
easat-5888	254	4	the	the	DET
easat-5888	254	5	influence	influence	NOUN
easat-5888	254	6	of	of	ADP
easat-5888	254	7	consumer	consumer	NOUN
easat-5888	254	8	value	value	NOUN
easat-5888	254	9	on	on	ADP
easat-5888	254	10	repurchase	repurchase	NOUN
easat-5888	254	11	intention	intention	NOUN
easat-5888	254	12	,	,	PUNCT
easat-5888	254	13	both	both	CCONJ
easat-5888	254	14	functional	functional	ADJ
easat-5888	254	15	value	value	NOUN
easat-5888	254	16	(	(	PUNCT
easat-5888	254	17	β=0.342	β=0.342	NUM
easat-5888	254	18	)	)	PUNCT
easat-5888	254	19	and	and	CCONJ
easat-5888	254	20	emotional	emotional	ADJ
easat-5888	254	21	value	value	NOUN
easat-5888	254	22	(	(	PUNCT
easat-5888	254	23	β=0.606	β=0.606	X
easat-5888	254	24	)	)	PUNCT
easat-5888	254	25	significantly	significantly	ADV
easat-5888	254	26	affected	affect	VERB
easat-5888	254	27	repurchase	repurchase	NOUN
easat-5888	254	28	intention	intention	NOUN
easat-5888	254	29	,	,	PUNCT
easat-5888	254	30	supporting	support	VERB
easat-5888	254	31	hypotheses	hypothesis	NOUN
easat-5888	254	32	4	4	NUM
easat-5888	254	33	-	-	SYM
easat-5888	254	34	1	1	NUM
easat-5888	254	35	and	and	CCONJ
easat-5888	254	36	4	4	NUM
easat-5888	254	37	-	-	SYM
easat-5888	254	38	2	2	NUM
easat-5888	254	39	.	.	PUNCT
easat-5888	254	40	emotional	emotional	ADJ
easat-5888	254	41	value	value	NOUN
easat-5888	254	42	showed	show	VERB
easat-5888	254	43	a	a	DET
easat-5888	254	44	greater	great	ADJ
easat-5888	254	45	impact	impact	NOUN
easat-5888	254	46	than	than	ADP
easat-5888	254	47	functional	functional	ADJ
easat-5888	254	48	value	value	NOUN
easat-5888	254	49	,	,	PUNCT
easat-5888	254	50	indicating	indicate	VERB
easat-5888	254	51	that	that	SCONJ
easat-5888	254	52	the	the	DET
easat-5888	254	53	emotional	emotional	ADJ
easat-5888	254	54	satisfaction	satisfaction	NOUN
easat-5888	254	55	consumers	consumer	NOUN
easat-5888	254	56	experience	experience	VERB
easat-5888	254	57	at	at	ADP
easat-5888	254	58	a	a	DET
easat-5888	254	59	hypermarket	hypermarket	NOUN
easat-5888	254	60	is	be	AUX
easat-5888	254	61	a	a	DET
easat-5888	254	62	major	major	ADJ
easat-5888	254	63	factor	factor	NOUN
easat-5888	254	64	strengthening	strengthen	VERB
easat-5888	254	65	their	their	PRON
easat-5888	254	66	repurchase	repurchase	NOUN
easat-5888	254	67	intentions	intention	NOUN
easat-5888	254	68	.	.	PUNCT
easat-5888	255	1	these	these	DET
easat-5888	255	2	findings	finding	NOUN
easat-5888	255	3	suggest	suggest	VERB
easat-5888	255	4	that	that	SCONJ
easat-5888	255	5	for	for	SCONJ
easat-5888	255	6	hypermarkets	hypermarket	NOUN
easat-5888	255	7	to	to	PART
easat-5888	255	8	enhance	enhance	VERB
easat-5888	255	9	customer	customer	NOUN
easat-5888	255	10	loyalty	loyalty	NOUN
easat-5888	255	11	and	and	CCONJ
easat-5888	255	12	repurchase	repurchase	VERB
easat-5888	255	13	intention	intention	NOUN
easat-5888	255	14	,	,	PUNCT
easat-5888	255	15	they	they	PRON
easat-5888	255	16	must	must	AUX
easat-5888	255	17	go	go	VERB
easat-5888	255	18	beyond	beyond	ADP
easat-5888	255	19	product	product	NOUN
easat-5888	255	20	offerings	offering	NOUN
easat-5888	255	21	and	and	CCONJ
easat-5888	255	22	price	price	NOUN
easat-5888	255	23	competitiveness	competitiveness	NOUN
easat-5888	255	24	to	to	PART
easat-5888	255	25	provide	provide	VERB
easat-5888	255	26	differentiated	differentiated	ADJ
easat-5888	255	27	service	service	NOUN
easat-5888	255	28	quality	quality	NOUN
easat-5888	255	29	that	that	PRON
easat-5888	255	30	strengthens	strengthen	VERB
easat-5888	255	31	consumers	consumer	NOUN
easat-5888	255	32	'	'	PART
easat-5888	255	33	emotional	emotional	ADJ
easat-5888	255	34	value	value	NOUN
easat-5888	255	35	.	.	PUNCT
easat-5888	256	1	specifically	specifically	ADV
easat-5888	256	2	,	,	PUNCT
easat-5888	256	3	service	service	NOUN
easat-5888	256	4	quality	quality	NOUN
easat-5888	256	5	elements	element	NOUN
easat-5888	256	6	that	that	PRON
easat-5888	256	7	drive	drive	VERB
easat-5888	256	8	emotional	emotional	ADJ
easat-5888	256	9	satisfaction	satisfaction	NOUN
easat-5888	256	10	,	,	PUNCT
easat-5888	256	11	such	such	ADJ
easat-5888	256	12	as	as	ADP
easat-5888	256	13	reliability	reliability	NOUN
easat-5888	256	14	,	,	PUNCT
easat-5888	256	15	empathy	empathy	NOUN
easat-5888	256	16	,	,	PUNCT
easat-5888	256	17	and	and	CCONJ
easat-5888	256	18	a	a	DET
easat-5888	256	19	positive	positive	ADJ
easat-5888	256	20	physical	physical	ADJ
easat-5888	256	21	environment	environment	NOUN
easat-5888	256	22	,	,	PUNCT
easat-5888	256	23	are	be	AUX
easat-5888	256	24	essential	essential	ADJ
easat-5888	256	25	for	for	ADP
easat-5888	256	26	offering	offer	VERB
easat-5888	256	27	a	a	DET
easat-5888	256	28	unique	unique	ADJ
easat-5888	256	29	experience	experience	NOUN
easat-5888	256	30	that	that	PRON
easat-5888	256	31	differentiates	differentiate	VERB
easat-5888	256	32	hypermarkets	hypermarket	NOUN
easat-5888	256	33	from	from	ADP
easat-5888	256	34	online	online	ADJ
easat-5888	256	35	shopping	shopping	NOUN
easat-5888	256	36	options	option	NOUN
easat-5888	256	37	.	.	PUNCT
easat-5888	257	1	therefore	therefore	ADV
easat-5888	257	2	,	,	PUNCT
easat-5888	257	3	hypermarkets	hypermarket	NOUN
easat-5888	257	4	should	should	AUX
easat-5888	257	5	focus	focus	VERB
easat-5888	257	6	on	on	ADP
easat-5888	257	7	strategies	strategy	NOUN
easat-5888	257	8	that	that	PRON
easat-5888	257	9	enhance	enhance	VERB
easat-5888	257	10	customers	customer	NOUN
easat-5888	257	11	'	'	PART
easat-5888	257	12	trust	trust	NOUN
easat-5888	257	13	and	and	CCONJ
easat-5888	257	14	emotional	emotional	ADJ
easat-5888	257	15	experience	experience	NOUN
easat-5888	257	16	during	during	ADP
easat-5888	257	17	store	store	NOUN
easat-5888	257	18	visits	visit	NOUN
easat-5888	257	19	,	,	PUNCT
easat-5888	257	20	ultimately	ultimately	ADV
easat-5888	257	21	increasing	increase	VERB
easat-5888	257	22	loyalty	loyalty	NOUN
easat-5888	257	23	and	and	CCONJ
easat-5888	257	24	encouraging	encourage	VERB
easat-5888	257	25	repurchase	repurchase	NOUN
easat-5888	257	26	intentions	intention	NOUN
easat-5888	257	27	.	.	PUNCT
easat-5888	258	1	5.1	5.1	NUM
easat-5888	258	2	.	.	PUNCT
easat-5888	258	3	limitations	limitation	NOUN
easat-5888	258	4	and	and	CCONJ
easat-5888	258	5	suggestions	suggestion	NOUN
easat-5888	258	6	for	for	ADP
easat-5888	258	7	future	future	ADJ
easat-5888	258	8	research	research	NOUN
easat-5888	258	9	this	this	DET
easat-5888	258	10	study	study	NOUN
easat-5888	258	11	has	have	VERB
easat-5888	258	12	several	several	ADJ
easat-5888	258	13	limitations	limitation	NOUN
easat-5888	258	14	that	that	SCONJ
easat-5888	258	15	future	future	ADJ
easat-5888	258	16	research	research	NOUN
easat-5888	258	17	should	should	AUX
easat-5888	258	18	address	address	VERB
easat-5888	258	19	.	.	PUNCT
easat-5888	259	1	firstly	firstly	ADV
easat-5888	259	2	,	,	PUNCT
easat-5888	259	3	the	the	DET
easat-5888	259	4	data	datum	NOUN
easat-5888	259	5	for	for	ADP
easat-5888	259	6	this	this	DET
easat-5888	259	7	study	study	NOUN
easat-5888	259	8	were	be	AUX
easat-5888	259	9	collected	collect	VERB
easat-5888	259	10	from	from	ADP
easat-5888	259	11	hypermarkets	hypermarket	NOUN
easat-5888	259	12	in	in	ADP
easat-5888	259	13	a	a	DET
easat-5888	259	14	specific	specific	ADJ
easat-5888	259	15	region	region	NOUN
easat-5888	259	16	,	,	PUNCT
easat-5888	259	17	limiting	limit	VERB
easat-5888	259	18	the	the	DET
easat-5888	259	19	generalizability	generalizability	NOUN
easat-5888	259	20	of	of	ADP
easat-5888	259	21	the	the	DET
easat-5888	259	22	findings	finding	NOUN
easat-5888	259	23	.	.	PUNCT
easat-5888	260	1	perceptions	perception	NOUN
easat-5888	260	2	of	of	ADP
easat-5888	260	3	hypermarket	hypermarket	NOUN
easat-5888	260	4	service	service	NOUN
easat-5888	260	5	quality	quality	NOUN
easat-5888	260	6	may	may	AUX
easat-5888	260	7	vary	vary	VERB
easat-5888	260	8	based	base	VERB
easat-5888	260	9	on	on	ADP
easat-5888	260	10	regional	regional	ADJ
easat-5888	260	11	characteristics	characteristic	NOUN
easat-5888	260	12	,	,	PUNCT
easat-5888	260	13	cultural	cultural	ADJ
easat-5888	260	14	factors	factor	NOUN
easat-5888	260	15	,	,	PUNCT
easat-5888	260	16	and	and	CCONJ
easat-5888	260	17	consumer	consumer	NOUN
easat-5888	260	18	income	income	NOUN
easat-5888	260	19	levels	level	NOUN
easat-5888	260	20	.	.	PUNCT
easat-5888	261	1	expanding	expand	VERB
easat-5888	261	2	the	the	DET
easat-5888	261	3	study	study	NOUN
easat-5888	261	4	to	to	PART
easat-5888	261	5	include	include	VERB
easat-5888	261	6	diverse	diverse	ADJ
easat-5888	261	7	regions	region	NOUN
easat-5888	261	8	and	and	CCONJ
easat-5888	261	9	consumer	consumer	NOUN
easat-5888	261	10	groups	group	NOUN
easat-5888	261	11	would	would	AUX
easat-5888	261	12	increase	increase	VERB
easat-5888	261	13	the	the	DET
easat-5888	261	14	generalizability	generalizability	NOUN
easat-5888	261	15	of	of	ADP
easat-5888	261	16	the	the	DET
easat-5888	261	17	findings	finding	NOUN
easat-5888	261	18	and	and	CCONJ
easat-5888	261	19	support	support	VERB
easat-5888	261	20	the	the	DET
easat-5888	261	21	development	development	NOUN
easat-5888	261	22	of	of	ADP
easat-5888	261	23	service	service	NOUN
easat-5888	261	24	strategies	strategy	NOUN
easat-5888	261	25	2928	2928	NUM
easat-5888	261	26	edelweiss	edelweiss	PROPN
easat-5888	261	27	applied	apply	VERB
easat-5888	261	28	science	science	NOUN
easat-5888	261	29	and	and	CCONJ
easat-5888	261	30	technology	technology	NOUN
easat-5888	261	31	issn	issn	PROPN
easat-5888	261	32	:	:	PUNCT
easat-5888	261	33	2576	2576	NUM
easat-5888	261	34	-	-	SYM
easat-5888	261	35	8484	8484	NUM
easat-5888	261	36	vol	vol	NOUN
easat-5888	261	37	.	.	PROPN
easat-5888	262	1	9	9	NUM
easat-5888	262	2	,	,	PUNCT
easat-5888	262	3	no	no	INTJ
easat-5888	262	4	.	.	NOUN
easat-5888	263	1	3	3	NUM
easat-5888	263	2	:	:	PUNCT
easat-5888	263	3	2919	2919	NUM
easat-5888	263	4	-	-	SYM
easat-5888	263	5	2929	2929	NUM
easat-5888	263	6	,	,	PUNCT
easat-5888	263	7	2025	2025	NUM
easat-5888	263	8	doi	doi	NOUN
easat-5888	263	9	:	:	PUNCT
easat-5888	263	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	263	11	©	©	PROPN
easat-5888	263	12	2025	2025	NUM
easat-5888	263	13	by	by	ADP
easat-5888	263	14	the	the	DET
easat-5888	263	15	author	author	NOUN
easat-5888	263	16	;	;	PUNCT
easat-5888	263	17	licensee	licensee	PROPN
easat-5888	263	18	learning	learning	NOUN
easat-5888	263	19	gate	gate	NOUN
easat-5888	263	20	that	that	PRON
easat-5888	263	21	account	account	VERB
easat-5888	263	22	for	for	ADP
easat-5888	263	23	regional	regional	ADJ
easat-5888	263	24	differences	difference	NOUN
easat-5888	263	25	.	.	PUNCT
easat-5888	264	1	secondly	secondly	ADV
easat-5888	264	2	,	,	PUNCT
easat-5888	264	3	as	as	ADP
easat-5888	264	4	a	a	DET
easat-5888	264	5	cross	cross	ADJ
easat-5888	264	6	-	-	ADJ
easat-5888	264	7	sectional	sectional	ADJ
easat-5888	264	8	study	study	NOUN
easat-5888	264	9	,	,	PUNCT
easat-5888	264	10	this	this	DET
easat-5888	264	11	research	research	NOUN
easat-5888	264	12	can	can	AUX
easat-5888	264	13	not	not	PART
easat-5888	264	14	capture	capture	VERB
easat-5888	264	15	changes	change	NOUN
easat-5888	264	16	over	over	ADP
easat-5888	264	17	time	time	NOUN
easat-5888	264	18	in	in	ADP
easat-5888	264	19	the	the	DET
easat-5888	264	20	impact	impact	NOUN
easat-5888	264	21	of	of	ADP
easat-5888	264	22	service	service	NOUN
easat-5888	264	23	quality	quality	NOUN
easat-5888	264	24	on	on	ADP
easat-5888	264	25	customer	customer	NOUN
easat-5888	264	26	loyalty	loyalty	NOUN
easat-5888	264	27	and	and	CCONJ
easat-5888	264	28	repurchase	repurchase	VERB
easat-5888	264	29	intention	intention	NOUN
easat-5888	264	30	.	.	PUNCT
easat-5888	265	1	since	since	SCONJ
easat-5888	265	2	consumer	consumer	NOUN
easat-5888	265	3	perceptions	perception	NOUN
easat-5888	265	4	and	and	CCONJ
easat-5888	265	5	behaviors	behavior	NOUN
easat-5888	265	6	are	be	AUX
easat-5888	265	7	likely	likely	ADJ
easat-5888	265	8	to	to	PART
easat-5888	265	9	change	change	VERB
easat-5888	265	10	over	over	ADP
easat-5888	265	11	time	time	NOUN
easat-5888	265	12	,	,	PUNCT
easat-5888	265	13	future	future	ADJ
easat-5888	265	14	studies	study	NOUN
easat-5888	265	15	should	should	AUX
easat-5888	265	16	consider	consider	VERB
easat-5888	265	17	a	a	DET
easat-5888	265	18	longitudinal	longitudinal	ADJ
easat-5888	265	19	approach	approach	NOUN
easat-5888	265	20	to	to	PART
easat-5888	265	21	observe	observe	VERB
easat-5888	265	22	how	how	SCONJ
easat-5888	265	23	customer	customer	NOUN
easat-5888	265	24	behavior	behavior	NOUN
easat-5888	265	25	evolves	evolve	VERB
easat-5888	265	26	and	and	CCONJ
easat-5888	265	27	how	how	SCONJ
easat-5888	265	28	the	the	DET
easat-5888	265	29	relationship	relationship	NOUN
easat-5888	265	30	between	between	ADP
easat-5888	265	31	service	service	NOUN
easat-5888	265	32	quality	quality	NOUN
easat-5888	265	33	and	and	CCONJ
easat-5888	265	34	consumer	consumer	NOUN
easat-5888	265	35	value	value	NOUN
easat-5888	265	36	changes	change	NOUN
easat-5888	265	37	over	over	ADP
easat-5888	265	38	time	time	NOUN
easat-5888	265	39	.	.	PUNCT
easat-5888	266	1	thirdly	thirdly	ADV
easat-5888	266	2	,	,	PUNCT
easat-5888	266	3	this	this	DET
easat-5888	266	4	study	study	NOUN
easat-5888	266	5	relied	rely	VERB
easat-5888	266	6	on	on	ADP
easat-5888	266	7	self	self	NOUN
easat-5888	266	8	-	-	PUNCT
easat-5888	266	9	reported	report	VERB
easat-5888	266	10	survey	survey	NOUN
easat-5888	266	11	data	datum	NOUN
easat-5888	266	12	,	,	PUNCT
easat-5888	266	13	which	which	PRON
easat-5888	266	14	may	may	AUX
easat-5888	266	15	be	be	AUX
easat-5888	266	16	subject	subject	ADJ
easat-5888	266	17	to	to	ADP
easat-5888	266	18	subjective	subjective	ADJ
easat-5888	266	19	judgment	judgment	NOUN
easat-5888	266	20	or	or	CCONJ
easat-5888	266	21	social	social	ADJ
easat-5888	266	22	desirability	desirability	NOUN
easat-5888	266	23	bias	bias	NOUN
easat-5888	266	24	.	.	PUNCT
easat-5888	267	1	since	since	SCONJ
easat-5888	267	2	emotional	emotional	ADJ
easat-5888	267	3	value	value	NOUN
easat-5888	267	4	is	be	AUX
easat-5888	267	5	a	a	DET
easat-5888	267	6	highly	highly	ADV
easat-5888	267	7	subjective	subjective	ADJ
easat-5888	267	8	element	element	NOUN
easat-5888	267	9	,	,	PUNCT
easat-5888	267	10	there	there	PRON
easat-5888	267	11	may	may	AUX
easat-5888	267	12	be	be	AUX
easat-5888	267	13	discrepancies	discrepancy	NOUN
easat-5888	267	14	between	between	ADP
easat-5888	267	15	consumers	consumer	NOUN
easat-5888	267	16	’	’	PART
easat-5888	267	17	actual	actual	ADJ
easat-5888	267	18	experiences	experience	NOUN
easat-5888	267	19	and	and	CCONJ
easat-5888	267	20	their	their	PRON
easat-5888	267	21	responses	response	NOUN
easat-5888	267	22	.	.	PUNCT
easat-5888	268	1	future	future	ADJ
easat-5888	268	2	research	research	NOUN
easat-5888	268	3	could	could	AUX
easat-5888	268	4	improve	improve	VERB
easat-5888	268	5	data	data	NOUN
easat-5888	268	6	objectivity	objectivity	NOUN
easat-5888	268	7	by	by	ADP
easat-5888	268	8	incorporating	incorporate	VERB
easat-5888	268	9	various	various	ADJ
easat-5888	268	10	data	datum	NOUN
easat-5888	268	11	collection	collection	NOUN
easat-5888	268	12	methods	method	NOUN
easat-5888	268	13	,	,	PUNCT
easat-5888	268	14	such	such	ADJ
easat-5888	268	15	as	as	ADP
easat-5888	268	16	observation	observation	NOUN
easat-5888	268	17	,	,	PUNCT
easat-5888	268	18	interviews	interview	NOUN
easat-5888	268	19	,	,	PUNCT
easat-5888	268	20	or	or	CCONJ
easat-5888	268	21	in	in	ADP
easat-5888	268	22	-	-	PUNCT
easat-5888	268	23	depth	depth	NOUN
easat-5888	268	24	case	case	NOUN
easat-5888	268	25	studies	study	NOUN
easat-5888	268	26	.	.	PUNCT
easat-5888	269	1	lastly	lastly	ADV
easat-5888	269	2	,	,	PUNCT
easat-5888	269	3	while	while	SCONJ
easat-5888	269	4	this	this	DET
easat-5888	269	5	study	study	NOUN
easat-5888	269	6	focused	focus	VERB
easat-5888	269	7	on	on	ADP
easat-5888	269	8	the	the	DET
easat-5888	269	9	relationships	relationship	NOUN
easat-5888	269	10	between	between	ADP
easat-5888	269	11	service	service	NOUN
easat-5888	269	12	quality	quality	NOUN
easat-5888	269	13	,	,	PUNCT
easat-5888	269	14	consumer	consumer	NOUN
easat-5888	269	15	value	value	NOUN
easat-5888	269	16	,	,	PUNCT
easat-5888	269	17	customer	customer	NOUN
easat-5888	269	18	loyalty	loyalty	NOUN
easat-5888	269	19	,	,	PUNCT
easat-5888	269	20	and	and	CCONJ
easat-5888	269	21	repurchase	repurchase	VERB
easat-5888	269	22	intention	intention	NOUN
easat-5888	269	23	,	,	PUNCT
easat-5888	269	24	it	it	PRON
easat-5888	269	25	did	do	AUX
easat-5888	269	26	not	not	PART
easat-5888	269	27	fully	fully	ADV
easat-5888	269	28	account	account	VERB
easat-5888	269	29	for	for	ADP
easat-5888	269	30	external	external	ADJ
easat-5888	269	31	variables	variable	NOUN
easat-5888	269	32	that	that	PRON
easat-5888	269	33	may	may	AUX
easat-5888	269	34	influence	influence	VERB
easat-5888	269	35	these	these	DET
easat-5888	269	36	relationships	relationship	NOUN
easat-5888	269	37	,	,	PUNCT
easat-5888	269	38	such	such	ADJ
easat-5888	269	39	as	as	ADP
easat-5888	269	40	competitors	competitor	NOUN
easat-5888	269	41	’	’	PART
easat-5888	269	42	marketing	marketing	NOUN
easat-5888	269	43	activities	activity	NOUN
easat-5888	269	44	,	,	PUNCT
easat-5888	269	45	economic	economic	ADJ
easat-5888	269	46	factors	factor	NOUN
easat-5888	269	47	,	,	PUNCT
easat-5888	269	48	and	and	CCONJ
easat-5888	269	49	brand	brand	NOUN
easat-5888	269	50	image	image	NOUN
easat-5888	269	51	.	.	PUNCT
easat-5888	270	1	controlling	control	VERB
easat-5888	270	2	for	for	ADP
easat-5888	270	3	such	such	ADJ
easat-5888	270	4	external	external	ADJ
easat-5888	270	5	variables	variable	NOUN
easat-5888	270	6	in	in	ADP
easat-5888	270	7	future	future	ADJ
easat-5888	270	8	studies	study	NOUN
easat-5888	270	9	could	could	AUX
easat-5888	270	10	provide	provide	VERB
easat-5888	270	11	a	a	DET
easat-5888	270	12	more	more	ADV
easat-5888	270	13	precise	precise	ADJ
easat-5888	270	14	understanding	understanding	NOUN
easat-5888	270	15	of	of	ADP
easat-5888	270	16	the	the	DET
easat-5888	270	17	impact	impact	NOUN
easat-5888	270	18	of	of	ADP
easat-5888	270	19	service	service	NOUN
easat-5888	270	20	quality	quality	NOUN
easat-5888	270	21	on	on	ADP
easat-5888	270	22	consumer	consumer	NOUN
easat-5888	270	23	behavior	behavior	NOUN
easat-5888	270	24	.	.	PUNCT
easat-5888	271	1	addressing	address	VERB
easat-5888	271	2	these	these	DET
easat-5888	271	3	limitations	limitation	NOUN
easat-5888	271	4	in	in	ADP
easat-5888	271	5	future	future	ADJ
easat-5888	271	6	research	research	NOUN
easat-5888	271	7	could	could	AUX
easat-5888	271	8	help	help	VERB
easat-5888	271	9	develop	develop	VERB
easat-5888	271	10	more	more	ADV
easat-5888	271	11	specific	specific	ADJ
easat-5888	271	12	strategies	strategy	NOUN
easat-5888	271	13	for	for	ADP
easat-5888	271	14	hypermarkets	hypermarket	NOUN
easat-5888	271	15	and	and	CCONJ
easat-5888	271	16	other	other	ADJ
easat-5888	271	17	retail	retail	ADJ
easat-5888	271	18	businesses	business	NOUN
easat-5888	271	19	to	to	PART
easat-5888	271	20	enhance	enhance	VERB
easat-5888	271	21	customer	customer	NOUN
easat-5888	271	22	loyalty	loyalty	NOUN
easat-5888	271	23	and	and	CCONJ
easat-5888	271	24	drive	drive	VERB
easat-5888	271	25	sustained	sustained	ADJ
easat-5888	271	26	repurchase	repurchase	NOUN
easat-5888	271	27	intentions	intention	NOUN
easat-5888	271	28	.	.	PUNCT
easat-5888	272	1	funding	funding	NOUN
easat-5888	272	2	:	:	PUNCT
easat-5888	272	3	this	this	DET
easat-5888	272	4	research	research	NOUN
easat-5888	272	5	was	be	AUX
easat-5888	272	6	supported	support	VERB
easat-5888	272	7	by	by	ADP
easat-5888	272	8	the	the	DET
easat-5888	272	9	korea	korea	PROPN
easat-5888	272	10	nazarene	nazarene	PROPN
easat-5888	272	11	university	university	PROPN
easat-5888	272	12	research	research	NOUN
easat-5888	272	13	grants	grant	NOUN
easat-5888	272	14	,	,	PUNCT
easat-5888	272	15	2025	2025	NUM
easat-5888	272	16	.	.	PUNCT
easat-5888	273	1	transparency	transparency	NOUN
easat-5888	273	2	:	:	PUNCT
easat-5888	273	3	the	the	DET
easat-5888	273	4	author	author	NOUN
easat-5888	273	5	confirms	confirm	VERB
easat-5888	273	6	that	that	SCONJ
easat-5888	273	7	the	the	DET
easat-5888	273	8	manuscript	manuscript	NOUN
easat-5888	273	9	is	be	AUX
easat-5888	273	10	an	an	DET
easat-5888	273	11	honest	honest	ADJ
easat-5888	273	12	,	,	PUNCT
easat-5888	273	13	accurate	accurate	ADJ
easat-5888	273	14	,	,	PUNCT
easat-5888	273	15	and	and	CCONJ
easat-5888	273	16	transparent	transparent	ADJ
easat-5888	273	17	account	account	NOUN
easat-5888	273	18	of	of	ADP
easat-5888	273	19	the	the	DET
easat-5888	273	20	study	study	NOUN
easat-5888	273	21	;	;	PUNCT
easat-5888	273	22	that	that	SCONJ
easat-5888	273	23	no	no	DET
easat-5888	273	24	vital	vital	ADJ
easat-5888	273	25	features	feature	NOUN
easat-5888	273	26	of	of	ADP
easat-5888	273	27	the	the	DET
easat-5888	273	28	study	study	NOUN
easat-5888	273	29	have	have	AUX
easat-5888	273	30	been	be	AUX
easat-5888	273	31	omitted	omit	VERB
easat-5888	273	32	;	;	PUNCT
easat-5888	273	33	and	and	CCONJ
easat-5888	273	34	that	that	SCONJ
easat-5888	273	35	any	any	DET
easat-5888	273	36	discrepancies	discrepancy	NOUN
easat-5888	273	37	from	from	ADP
easat-5888	273	38	the	the	DET
easat-5888	273	39	study	study	NOUN
easat-5888	273	40	as	as	SCONJ
easat-5888	273	41	planned	plan	VERB
easat-5888	273	42	have	have	AUX
easat-5888	273	43	been	be	AUX
easat-5888	273	44	explained	explain	VERB
easat-5888	273	45	.	.	PUNCT
easat-5888	274	1	this	this	DET
easat-5888	274	2	study	study	NOUN
easat-5888	274	3	followed	follow	VERB
easat-5888	274	4	all	all	DET
easat-5888	274	5	ethical	ethical	ADJ
easat-5888	274	6	practices	practice	NOUN
easat-5888	274	7	during	during	ADP
easat-5888	274	8	writing	writing	NOUN
easat-5888	274	9	.	.	PUNCT
easat-5888	275	1	copyright	copyright	NOUN
easat-5888	275	2	:	:	PUNCT
easat-5888	275	3	©	©	PROPN
easat-5888	275	4	2025	2025	NUM
easat-5888	275	5	by	by	ADP
easat-5888	275	6	the	the	DET
easat-5888	275	7	authors	author	NOUN
easat-5888	275	8	.	.	PUNCT
easat-5888	276	1	this	this	DET
easat-5888	276	2	open	open	ADJ
easat-5888	276	3	-	-	PUNCT
easat-5888	276	4	access	access	NOUN
easat-5888	276	5	article	article	NOUN
easat-5888	276	6	is	be	AUX
easat-5888	276	7	distributed	distribute	VERB
easat-5888	276	8	under	under	ADP
easat-5888	276	9	the	the	DET
easat-5888	276	10	terms	term	NOUN
easat-5888	276	11	and	and	CCONJ
easat-5888	276	12	conditions	condition	NOUN
easat-5888	276	13	of	of	ADP
easat-5888	276	14	the	the	DET
easat-5888	276	15	creative	creative	ADJ
easat-5888	276	16	commons	common	NOUN
easat-5888	276	17	attribution	attribution	NOUN
easat-5888	276	18	(	(	PUNCT
easat-5888	276	19	cc	cc	NOUN
easat-5888	276	20	by	by	ADP
easat-5888	276	21	)	)	PUNCT
easat-5888	276	22	license	license	NOUN
easat-5888	276	23	(	(	PUNCT
easat-5888	276	24	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
easat-5888	276	25	)	)	PUNCT
easat-5888	276	26	.	.	PUNCT
easat-5888	277	1	references	reference	NOUN
easat-5888	277	2	[	[	X
easat-5888	277	3	1	1	NUM
easat-5888	277	4	]	]	PUNCT
easat-5888	277	5	h.	h.	PROPN
easat-5888	277	6	s.	s.	PROPN
easat-5888	277	7	lee	lee	PROPN
easat-5888	277	8	and	and	CCONJ
easat-5888	277	9	j.-h	j.-h	PROPN
easat-5888	277	10	.	.	PUNCT
easat-5888	278	1	kim	kim	PROPN
easat-5888	278	2	,	,	PUNCT
easat-5888	278	3	"	"	PUNCT
easat-5888	278	4	analysis	analysis	NOUN
easat-5888	278	5	of	of	ADP
easat-5888	278	6	food	food	NOUN
easat-5888	278	7	consumption	consumption	NOUN
easat-5888	278	8	behavior	behavior	NOUN
easat-5888	278	9	due	due	ADP
easat-5888	278	10	to	to	ADP
easat-5888	278	11	covid-19	covid-19	PROPN
easat-5888	278	12	:	:	PUNCT
easat-5888	278	13	focusing	focus	VERB
easat-5888	278	14	on	on	ADP
easat-5888	278	15	mz	mz	PROPN
easat-5888	278	16	generation	generation	NOUN
easat-5888	278	17	,	,	PUNCT
easat-5888	278	18	"	"	PUNCT
easat-5888	278	19	journal	journal	NOUN
easat-5888	278	20	of	of	ADP
easat-5888	278	21	digital	digital	ADJ
easat-5888	278	22	convergence	convergence	NOUN
easat-5888	278	23	,	,	PUNCT
easat-5888	278	24	vol	vol	NOUN
easat-5888	278	25	.	.	PROPN
easat-5888	278	26	19	19	NUM
easat-5888	278	27	,	,	PUNCT
easat-5888	278	28	no	no	INTJ
easat-5888	278	29	.	.	NOUN
easat-5888	278	30	3	3	NUM
easat-5888	278	31	,	,	PUNCT
easat-5888	278	32	pp	pp	ADJ
easat-5888	278	33	.	.	PUNCT
easat-5888	279	1	47	47	NUM
easat-5888	279	2	-	-	SYM
easat-5888	279	3	54	54	NUM
easat-5888	279	4	,	,	PUNCT
easat-5888	279	5	2021	2021	NUM
easat-5888	279	6	.	.	PUNCT
easat-5888	280	1	[	[	X
easat-5888	280	2	2	2	X
easat-5888	280	3	]	]	PUNCT
easat-5888	280	4	j.	j.	PROPN
easat-5888	280	5	yoon	yoon	PROPN
easat-5888	280	6	,	,	PUNCT
easat-5888	280	7	y.	y.	PROPN
easat-5888	280	8	h.	h.	PROPN
easat-5888	280	9	su	su	PROPN
easat-5888	280	10	,	,	PUNCT
easat-5888	280	11	and	and	CCONJ
easat-5888	280	12	y.	y.	PROPN
easat-5888	280	13	c.	c.	PROPN
easat-5888	280	14	kwon	kwon	PROPN
easat-5888	280	15	,	,	PUNCT
easat-5888	280	16	"	"	PUNCT
easat-5888	280	17	a	a	DET
easat-5888	280	18	study	study	NOUN
easat-5888	280	19	on	on	ADP
easat-5888	280	20	the	the	DET
easat-5888	280	21	influence	influence	NOUN
easat-5888	280	22	of	of	ADP
easat-5888	280	23	service	service	NOUN
easat-5888	280	24	quality	quality	NOUN
easat-5888	280	25	and	and	CCONJ
easat-5888	280	26	social	social	ADJ
easat-5888	280	27	responsibility	responsibility	NOUN
easat-5888	280	28	in	in	ADP
easat-5888	280	29	consumer	consumer	NOUN
easat-5888	280	30	royalty	royalty	NOUN
easat-5888	280	31	in	in	ADP
easat-5888	280	32	the	the	DET
easat-5888	280	33	chinese	chinese	ADJ
easat-5888	280	34	giant	giant	ADJ
easat-5888	280	35	superstore	superstore	NOUN
easat-5888	280	36	market	market	NOUN
easat-5888	280	37	,	,	PUNCT
easat-5888	280	38	"	"	PUNCT
easat-5888	280	39	logos	logo	NOUN
easat-5888	280	40	management	management	NOUN
easat-5888	280	41	review	review	NOUN
easat-5888	280	42	,	,	PUNCT
easat-5888	280	43	vol	vol	NOUN
easat-5888	280	44	.	.	PROPN
easat-5888	280	45	15	15	NUM
easat-5888	280	46	,	,	PUNCT
easat-5888	280	47	no	no	INTJ
easat-5888	280	48	.	.	NOUN
easat-5888	281	1	4	4	NUM
easat-5888	281	2	,	,	PUNCT
easat-5888	281	3	pp	pp	ADJ
easat-5888	281	4	.	.	PUNCT
easat-5888	282	1	53	53	NUM
easat-5888	282	2	-	-	SYM
easat-5888	282	3	68	68	NUM
easat-5888	282	4	,	,	PUNCT
easat-5888	282	5	2017	2017	NUM
easat-5888	282	6	.	.	PUNCT
easat-5888	283	1	[	[	X
easat-5888	283	2	3	3	NUM
easat-5888	283	3	]	]	X
easat-5888	283	4	s.-j	s.-j	PROPN
easat-5888	283	5	.	.	PUNCT
easat-5888	284	1	chang	chang	PROPN
easat-5888	284	2	,	,	PUNCT
easat-5888	284	3	"	"	PUNCT
easat-5888	284	4	a	a	DET
easat-5888	284	5	study	study	NOUN
easat-5888	284	6	on	on	ADP
easat-5888	284	7	customized	customized	ADJ
easat-5888	284	8	products	product	NOUN
easat-5888	284	9	and	and	CCONJ
easat-5888	284	10	services	service	NOUN
easat-5888	284	11	in	in	ADP
easat-5888	284	12	smart	smart	ADJ
easat-5888	284	13	environments	environment	NOUN
easat-5888	284	14	,	,	PUNCT
easat-5888	284	15	"	"	PUNCT
easat-5888	284	16	asia	asia	PROPN
easat-5888	284	17	-	-	PUNCT
easat-5888	284	18	pacific	pacific	PROPN
easat-5888	284	19	journal	journal	NOUN
easat-5888	284	20	of	of	ADP
easat-5888	284	21	business	business	NOUN
easat-5888	284	22	venturing	venturing	NOUN
easat-5888	284	23	and	and	CCONJ
easat-5888	284	24	entrepreneurship	entrepreneurship	NOUN
easat-5888	284	25	,	,	PUNCT
easat-5888	284	26	vol	vol	NOUN
easat-5888	284	27	.	.	PROPN
easat-5888	284	28	10	10	NUM
easat-5888	284	29	,	,	PUNCT
easat-5888	284	30	no	no	INTJ
easat-5888	284	31	.	.	NOUN
easat-5888	284	32	1	1	NUM
easat-5888	284	33	,	,	PUNCT
easat-5888	284	34	pp	pp	ADJ
easat-5888	284	35	.	.	PUNCT
easat-5888	285	1	167	167	NUM
easat-5888	285	2	-	-	SYM
easat-5888	285	3	174	174	NUM
easat-5888	285	4	,	,	PUNCT
easat-5888	285	5	2015	2015	NUM
easat-5888	285	6	.	.	PUNCT
easat-5888	286	1	https://doi.org/10.16972/apjbve.10.1.201502.167	https://doi.org/10.16972/apjbve.10.1.201502.167	NOUN
easat-5888	287	1	[	[	X
easat-5888	287	2	4	4	X
easat-5888	287	3	]	]	X
easat-5888	287	4	j.	j.	PROPN
easat-5888	287	5	c.	c.	PROPN
easat-5888	287	6	sweeney	sweeney	PROPN
easat-5888	287	7	and	and	CCONJ
easat-5888	287	8	g.	g.	PROPN
easat-5888	287	9	n.	n.	PROPN
easat-5888	287	10	soutar	soutar	NOUN
easat-5888	287	11	,	,	PUNCT
easat-5888	287	12	"	"	PUNCT
easat-5888	287	13	consumer	consumer	NOUN
easat-5888	287	14	perceived	perceive	VERB
easat-5888	287	15	value	value	NOUN
easat-5888	287	16	:	:	PUNCT
easat-5888	287	17	the	the	DET
easat-5888	287	18	development	development	NOUN
easat-5888	287	19	of	of	ADP
easat-5888	287	20	a	a	DET
easat-5888	287	21	multiple	multiple	ADJ
easat-5888	287	22	item	item	NOUN
easat-5888	287	23	scale	scale	NOUN
easat-5888	287	24	,	,	PUNCT
easat-5888	287	25	"	"	PUNCT
easat-5888	287	26	journal	journal	NOUN
easat-5888	287	27	of	of	ADP
easat-5888	287	28	retailing	retailing	NOUN
easat-5888	287	29	,	,	PUNCT
easat-5888	287	30	vol	vol	NOUN
easat-5888	287	31	.	.	PROPN
easat-5888	288	1	77	77	NUM
easat-5888	288	2	,	,	PUNCT
easat-5888	288	3	no	no	INTJ
easat-5888	288	4	.	.	NOUN
easat-5888	288	5	2	2	NUM
easat-5888	288	6	,	,	PUNCT
easat-5888	288	7	pp	pp	ADJ
easat-5888	288	8	.	.	PUNCT
easat-5888	289	1	203	203	NUM
easat-5888	289	2	-	-	SYM
easat-5888	289	3	220	220	NUM
easat-5888	289	4	,	,	PUNCT
easat-5888	289	5	2001	2001	NUM
easat-5888	289	6	.	.	PUNCT
easat-5888	290	1	https://doi.org/10.1016/s0022-4359(01)00041-0	https://doi.org/10.1016/s0022-4359(01)00041-0	ADJ
easat-5888	291	1	[	[	X
easat-5888	291	2	5	5	X
easat-5888	291	3	]	]	PUNCT
easat-5888	291	4	v.	v.	ADP
easat-5888	291	5	a.	a.	PROPN
easat-5888	291	6	zeithaml	zeithaml	PROPN
easat-5888	291	7	,	,	PUNCT
easat-5888	291	8	"	"	PUNCT
easat-5888	291	9	consumer	consumer	NOUN
easat-5888	291	10	perceptions	perception	NOUN
easat-5888	291	11	of	of	ADP
easat-5888	291	12	price	price	NOUN
easat-5888	291	13	,	,	PUNCT
easat-5888	291	14	quality	quality	NOUN
easat-5888	291	15	,	,	PUNCT
easat-5888	291	16	and	and	CCONJ
easat-5888	291	17	value	value	NOUN
easat-5888	291	18	:	:	PUNCT
easat-5888	291	19	a	a	DET
easat-5888	291	20	means	mean	NOUN
easat-5888	291	21	-	-	PUNCT
easat-5888	291	22	end	end	NOUN
easat-5888	291	23	model	model	NOUN
easat-5888	291	24	and	and	CCONJ
easat-5888	291	25	synthesis	synthesis	NOUN
easat-5888	291	26	of	of	ADP
easat-5888	291	27	evidence	evidence	NOUN
easat-5888	291	28	,	,	PUNCT
easat-5888	291	29	"	"	PUNCT
easat-5888	291	30	journal	journal	NOUN
easat-5888	291	31	of	of	ADP
easat-5888	291	32	marketing	marketing	NOUN
easat-5888	291	33	,	,	PUNCT
easat-5888	291	34	vol	vol	NOUN
easat-5888	291	35	.	.	PROPN
easat-5888	291	36	52	52	NUM
easat-5888	291	37	,	,	PUNCT
easat-5888	291	38	no	no	INTJ
easat-5888	291	39	.	.	NOUN
easat-5888	291	40	3	3	NUM
easat-5888	291	41	,	,	PUNCT
easat-5888	291	42	pp	pp	ADJ
easat-5888	291	43	.	.	PUNCT
easat-5888	292	1	2	2	NUM
easat-5888	292	2	-	-	SYM
easat-5888	292	3	22	22	NUM
easat-5888	292	4	,	,	PUNCT
easat-5888	292	5	1988	1988	NUM
easat-5888	292	6	.	.	PUNCT
easat-5888	293	1	https://doi.org/10.1177/002224298805200302	https://doi.org/10.1177/002224298805200302	PRON
easat-5888	294	1	[	[	X
easat-5888	294	2	6	6	NUM
easat-5888	294	3	]	]	PUNCT
easat-5888	294	4	s.	s.	PROPN
easat-5888	294	5	h.	h.	PROPN
easat-5888	294	6	kim	kim	PROPN
easat-5888	294	7	and	and	CCONJ
easat-5888	294	8	s.-h	s.-h	NOUN
easat-5888	294	9	.	.	PUNCT
easat-5888	295	1	oh	oh	INTJ
easat-5888	295	2	,	,	PUNCT
easat-5888	295	3	"	"	PUNCT
easat-5888	295	4	the	the	DET
easat-5888	295	5	determinants	determinant	NOUN
easat-5888	295	6	of	of	ADP
easat-5888	295	7	repurchase	repurchase	VERB
easat-5888	295	8	intentions	intention	NOUN
easat-5888	295	9	in	in	ADP
easat-5888	295	10	the	the	DET
easat-5888	295	11	service	service	NOUN
easat-5888	295	12	industry	industry	NOUN
easat-5888	295	13	:	:	PUNCT
easat-5888	295	14	customer	customer	NOUN
easat-5888	295	15	value	value	NOUN
easat-5888	295	16	,	,	PUNCT
easat-5888	295	17	customer	customer	NOUN
easat-5888	295	18	satisfaction	satisfaction	NOUN
easat-5888	295	19	,	,	PUNCT
easat-5888	295	20	switching	switch	VERB
easat-5888	295	21	costs	cost	NOUN
easat-5888	295	22	,	,	PUNCT
easat-5888	295	23	and	and	CCONJ
easat-5888	295	24	attractiveness	attractiveness	NOUN
easat-5888	295	25	of	of	ADP
easat-5888	295	26	alternatives	alternative	NOUN
easat-5888	295	27	,	,	PUNCT
easat-5888	295	28	"	"	PUNCT
easat-5888	295	29	korea	korea	PROPN
easat-5888	295	30	marketing	marketing	PROPN
easat-5888	295	31	review	review	PROPN
easat-5888	295	32	,	,	PUNCT
easat-5888	295	33	vol	vol	NOUN
easat-5888	295	34	.	.	PROPN
easat-5888	295	35	17	17	NUM
easat-5888	295	36	,	,	PUNCT
easat-5888	295	37	no	no	INTJ
easat-5888	295	38	.	.	NOUN
easat-5888	295	39	2	2	NUM
easat-5888	295	40	,	,	PUNCT
easat-5888	295	41	pp	pp	ADJ
easat-5888	295	42	.	.	PUNCT
easat-5888	296	1	25	25	NUM
easat-5888	296	2	-	-	SYM
easat-5888	296	3	55	55	NUM
easat-5888	296	4	,	,	PUNCT
easat-5888	296	5	2002	2002	NUM
easat-5888	296	6	.	.	PUNCT
easat-5888	297	1	[	[	X
easat-5888	297	2	7	7	X
easat-5888	297	3	]	]	X
easat-5888	297	4	v.	v.	ADP
easat-5888	297	5	a.	a.	PROPN
easat-5888	297	6	zeithaml	zeithaml	PROPN
easat-5888	297	7	,	,	PUNCT
easat-5888	297	8	l.	l.	PROPN
easat-5888	297	9	l.	l.	PROPN
easat-5888	297	10	berry	berry	PROPN
easat-5888	297	11	,	,	PUNCT
easat-5888	297	12	and	and	CCONJ
easat-5888	297	13	a.	a.	NOUN
easat-5888	297	14	parasuraman	parasuraman	NOUN
easat-5888	297	15	,	,	PUNCT
easat-5888	297	16	"	"	PUNCT
easat-5888	297	17	the	the	DET
easat-5888	297	18	behavioral	behavioral	ADJ
easat-5888	297	19	consequences	consequence	NOUN
easat-5888	297	20	of	of	ADP
easat-5888	297	21	service	service	NOUN
easat-5888	297	22	quality	quality	NOUN
easat-5888	297	23	,	,	PUNCT
easat-5888	297	24	"	"	PUNCT
easat-5888	297	25	journal	journal	NOUN
easat-5888	297	26	of	of	ADP
easat-5888	297	27	marketing	marketing	NOUN
easat-5888	297	28	,	,	PUNCT
easat-5888	297	29	vol	vol	NOUN
easat-5888	297	30	.	.	PROPN
easat-5888	297	31	60	60	NUM
easat-5888	297	32	,	,	PUNCT
easat-5888	297	33	no	no	INTJ
easat-5888	297	34	.	.	NOUN
easat-5888	297	35	2	2	NUM
easat-5888	297	36	,	,	PUNCT
easat-5888	297	37	pp	pp	ADJ
easat-5888	297	38	.	.	PUNCT
easat-5888	298	1	31	31	NUM
easat-5888	298	2	-	-	SYM
easat-5888	298	3	46	46	NUM
easat-5888	298	4	,	,	PUNCT
easat-5888	298	5	1996	1996	NUM
easat-5888	298	6	.	.	PUNCT
easat-5888	299	1	[	[	X
easat-5888	299	2	8	8	NUM
easat-5888	299	3	]	]	X
easat-5888	299	4	d.-h	d.-h	NOUN
easat-5888	299	5	.	.	PUNCT
easat-5888	300	1	yang	yang	PROPN
easat-5888	300	2	,	,	PUNCT
easat-5888	300	3	"	"	PUNCT
easat-5888	300	4	the	the	DET
easat-5888	300	5	effects	effect	NOUN
easat-5888	300	6	of	of	ADP
easat-5888	300	7	selection	selection	NOUN
easat-5888	300	8	attributes	attribute	NOUN
easat-5888	300	9	for	for	ADP
easat-5888	300	10	hmr	hmr	NOUN
easat-5888	300	11	on	on	ADP
easat-5888	300	12	satisfaction	satisfaction	NOUN
easat-5888	300	13	and	and	CCONJ
easat-5888	300	14	repurchase	repurchase	VERB
easat-5888	300	15	intention	intention	NOUN
easat-5888	300	16	:	:	PUNCT
easat-5888	300	17	comparative	comparative	ADJ
easat-5888	300	18	analysis	analysis	NOUN
easat-5888	300	19	of	of	ADP
easat-5888	300	20	convenience	convenience	NOUN
easat-5888	300	21	store	store	NOUN
easat-5888	300	22	and	and	CCONJ
easat-5888	300	23	large	large	ADJ
easat-5888	300	24	market	market	NOUN
easat-5888	300	25	,	,	PUNCT
easat-5888	300	26	"	"	PUNCT
easat-5888	300	27	culinary	culinary	ADJ
easat-5888	300	28	science	science	NOUN
easat-5888	300	29	and	and	CCONJ
easat-5888	300	30	hospitality	hospitality	NOUN
easat-5888	300	31	research	research	NOUN
easat-5888	300	32	,	,	PUNCT
easat-5888	300	33	vol	vol	NOUN
easat-5888	300	34	.	.	PROPN
easat-5888	300	35	24	24	NUM
easat-5888	300	36	,	,	PUNCT
easat-5888	300	37	no	no	INTJ
easat-5888	300	38	.	.	NOUN
easat-5888	300	39	3	3	NUM
easat-5888	300	40	,	,	PUNCT
easat-5888	300	41	pp	pp	ADJ
easat-5888	300	42	.	.	PUNCT
easat-5888	301	1	204	204	NUM
easat-5888	301	2	-	-	SYM
easat-5888	301	3	214	214	NUM
easat-5888	301	4	,	,	PUNCT
easat-5888	301	5	2018	2018	NUM
easat-5888	301	6	.	.	PUNCT
easat-5888	302	1	[	[	X
easat-5888	302	2	9	9	NUM
easat-5888	302	3	]	]	PUNCT
easat-5888	302	4	i.-w	i.-w	PROPN
easat-5888	302	5	.	.	PUNCT
easat-5888	303	1	wang	wang	PROPN
easat-5888	303	2	and	and	CCONJ
easat-5888	303	3	c.-d	c.-d	PROPN
easat-5888	303	4	.	.	PUNCT
easat-5888	304	1	kang	kang	PROPN
easat-5888	304	2	,	,	PUNCT
easat-5888	304	3	"	"	PUNCT
easat-5888	304	4	the	the	DET
easat-5888	304	5	influential	influential	ADJ
easat-5888	304	6	analysis	analysis	NOUN
easat-5888	304	7	for	for	ADP
easat-5888	304	8	customer	customer	NOUN
easat-5888	304	9	preference	preference	NOUN
easat-5888	304	10	in	in	ADP
easat-5888	304	11	the	the	DET
easat-5888	304	12	perceived	perceive	VERB
easat-5888	304	13	quality	quality	NOUN
easat-5888	304	14	of	of	ADP
easat-5888	304	15	hypermarket	hypermarket	PROPN
easat-5888	304	16	pb	pb	ADP
easat-5888	304	17	,	,	PUNCT
easat-5888	304	18	"	"	PUNCT
easat-5888	304	19	journal	journal	NOUN
easat-5888	304	20	of	of	ADP
easat-5888	304	21	the	the	DET
easat-5888	304	22	korea	korea	PROPN
easat-5888	304	23	academia	academia	PROPN
easat-5888	304	24	-	-	PUNCT
easat-5888	304	25	industrial	industrial	ADJ
easat-5888	304	26	cooperation	cooperation	NOUN
easat-5888	304	27	society	society	NOUN
easat-5888	304	28	,	,	PUNCT
easat-5888	304	29	vol	vol	NOUN
easat-5888	304	30	.	.	PROPN
easat-5888	304	31	12	12	NUM
easat-5888	304	32	,	,	PUNCT
easat-5888	304	33	no	no	INTJ
easat-5888	304	34	.	.	NOUN
easat-5888	304	35	5	5	NUM
easat-5888	304	36	,	,	PUNCT
easat-5888	304	37	pp	pp	ADJ
easat-5888	304	38	.	.	PUNCT
easat-5888	304	39	2099	2099	NUM
easat-5888	304	40	-	-	SYM
easat-5888	304	41	2107	2107	NUM
easat-5888	304	42	,	,	PUNCT
easat-5888	304	43	2011	2011	NUM
easat-5888	304	44	.	.	PUNCT
easat-5888	305	1	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
easat-5888	305	2	https://doi.org/10.16972/apjbve.10.1.201502.167	https://doi.org/10.16972/apjbve.10.1.201502.167	PROPN
easat-5888	305	3	https://doi.org/10.1016/s0022-4359(01)00041-0	https://doi.org/10.1016/s0022-4359(01)00041-0	PROPN
easat-5888	305	4	https://doi.org/10.1177/002224298805200302	https://doi.org/10.1177/002224298805200302	X
easat-5888	305	5	2929	2929	NUM
easat-5888	305	6	edelweiss	edelweiss	PROPN
easat-5888	305	7	applied	apply	VERB
easat-5888	305	8	science	science	NOUN
easat-5888	305	9	and	and	CCONJ
easat-5888	305	10	technology	technology	NOUN
easat-5888	305	11	issn	issn	PROPN
easat-5888	305	12	:	:	PUNCT
easat-5888	305	13	2576	2576	NUM
easat-5888	305	14	-	-	SYM
easat-5888	305	15	8484	8484	NUM
easat-5888	305	16	vol	vol	NOUN
easat-5888	305	17	.	.	PROPN
easat-5888	306	1	9	9	NUM
easat-5888	306	2	,	,	PUNCT
easat-5888	306	3	no	no	INTJ
easat-5888	306	4	.	.	NOUN
easat-5888	307	1	3	3	NUM
easat-5888	307	2	:	:	PUNCT
easat-5888	307	3	2919	2919	NUM
easat-5888	307	4	-	-	SYM
easat-5888	307	5	2929	2929	NUM
easat-5888	307	6	,	,	PUNCT
easat-5888	307	7	2025	2025	NUM
easat-5888	307	8	doi	doi	NOUN
easat-5888	307	9	:	:	PUNCT
easat-5888	307	10	10.55214/25768484.v9i3.5888	10.55214/25768484.v9i3.5888	NUM
easat-5888	307	11	©	©	PROPN
easat-5888	307	12	2025	2025	NUM
easat-5888	307	13	by	by	ADP
easat-5888	307	14	the	the	DET
easat-5888	307	15	author	author	NOUN
easat-5888	307	16	;	;	PUNCT
easat-5888	307	17	licensee	licensee	PROPN
easat-5888	307	18	learning	learning	NOUN
easat-5888	307	19	gate	gate	NOUN
easat-5888	308	1	[	[	X
easat-5888	308	2	10	10	NUM
easat-5888	308	3	]	]	PUNCT
easat-5888	308	4	j.	j.	PROPN
easat-5888	308	5	n.	n.	PROPN
easat-5888	308	6	sheth	sheth	PROPN
easat-5888	308	7	,	,	PUNCT
easat-5888	308	8	b.	b.	PROPN
easat-5888	308	9	i.	i.	PROPN
easat-5888	308	10	newman	newman	PROPN
easat-5888	308	11	,	,	PUNCT
easat-5888	308	12	and	and	CCONJ
easat-5888	308	13	b.	b.	PROPN
easat-5888	308	14	l.	l.	PROPN
easat-5888	308	15	gross	gross	PROPN
easat-5888	308	16	,	,	PUNCT
easat-5888	308	17	"	"	PUNCT
easat-5888	308	18	why	why	SCONJ
easat-5888	308	19	we	we	PRON
easat-5888	308	20	buy	buy	VERB
easat-5888	308	21	what	what	PRON
easat-5888	308	22	we	we	PRON
easat-5888	308	23	buy	buy	VERB
easat-5888	308	24	:	:	PUNCT
easat-5888	308	25	a	a	DET
easat-5888	308	26	theory	theory	NOUN
easat-5888	308	27	of	of	ADP
easat-5888	308	28	consumption	consumption	NOUN
easat-5888	308	29	values	value	NOUN
easat-5888	308	30	,	,	PUNCT
easat-5888	308	31	"	"	PUNCT
easat-5888	308	32	journal	journal	NOUN
easat-5888	308	33	of	of	ADP
easat-5888	308	34	business	business	NOUN
easat-5888	308	35	research	research	NOUN
easat-5888	308	36	,	,	PUNCT
easat-5888	308	37	vol	vol	NOUN
easat-5888	308	38	.	.	PROPN
easat-5888	308	39	22	22	NUM
easat-5888	308	40	,	,	PUNCT
easat-5888	308	41	no	no	INTJ
easat-5888	308	42	.	.	NOUN
easat-5888	308	43	2	2	NUM
easat-5888	308	44	,	,	PUNCT
easat-5888	308	45	pp	pp	ADJ
easat-5888	308	46	.	.	PUNCT
easat-5888	308	47	159	159	NUM
easat-5888	308	48	-	-	SYM
easat-5888	308	49	170	170	NUM
easat-5888	308	50	,	,	PUNCT
easat-5888	308	51	1991	1991	NUM
easat-5888	308	52	.	.	PUNCT
easat-5888	309	1	https://doi.org/10.1016/0148-2963(91)90050-8	https://doi.org/10.1016/0148-2963(91)90050-8	NOUN
easat-5888	309	2	[	[	X
easat-5888	309	3	11	11	NUM
easat-5888	309	4	]	]	PUNCT
easat-5888	309	5	a.	a.	NOUN
easat-5888	309	6	k.	k.	PROPN
easat-5888	309	7	ho	ho	PROPN
easat-5888	309	8	and	and	CCONJ
easat-5888	309	9	l.	l.	PROPN
easat-5888	309	10	h.	h.	PROPN
easat-5888	309	11	neol	neol	PROPN
easat-5888	309	12	,	,	PUNCT
easat-5888	309	13	"	"	PUNCT
easat-5888	309	14	the	the	DET
easat-5888	309	15	effect	effect	NOUN
easat-5888	309	16	of	of	ADP
easat-5888	309	17	perceived	perceive	VERB
easat-5888	309	18	shopping	shopping	NOUN
easat-5888	309	19	value	value	NOUN
easat-5888	309	20	dimensions	dimension	NOUN
easat-5888	309	21	on	on	ADP
easat-5888	309	22	attitude	attitude	NOUN
easat-5888	309	23	toward	toward	ADP
easat-5888	309	24	store	store	NOUN
easat-5888	309	25	,	,	PUNCT
easat-5888	309	26	emotional	emotional	ADJ
easat-5888	309	27	response	response	NOUN
easat-5888	309	28	to	to	ADP
easat-5888	309	29	store	store	NOUN
easat-5888	309	30	shopping	shopping	NOUN
easat-5888	309	31	,	,	PUNCT
easat-5888	309	32	and	and	CCONJ
easat-5888	309	33	store	store	NOUN
easat-5888	309	34	loyalty	loyalty	NOUN
easat-5888	309	35	,	,	PUNCT
easat-5888	309	36	"	"	PUNCT
easat-5888	309	37	asia	asia	PROPN
easat-5888	309	38	marketing	marketing	NOUN
easat-5888	309	39	journal	journal	NOUN
easat-5888	309	40	,	,	PUNCT
easat-5888	309	41	vol	vol	NOUN
easat-5888	309	42	.	.	PROPN
easat-5888	309	43	12	12	NUM
easat-5888	309	44	,	,	PUNCT
easat-5888	309	45	no	no	INTJ
easat-5888	309	46	.	.	NOUN
easat-5888	309	47	4	4	NUM
easat-5888	309	48	,	,	PUNCT
easat-5888	309	49	pp	pp	ADJ
easat-5888	309	50	.	.	PUNCT
easat-5888	310	1	137	137	NUM
easat-5888	310	2	-	-	SYM
easat-5888	310	3	164	164	NUM
easat-5888	310	4	,	,	PUNCT
easat-5888	310	5	2011	2011	NUM
easat-5888	310	6	.	.	PUNCT
easat-5888	311	1	[	[	X
easat-5888	311	2	12	12	NUM
easat-5888	311	3	]	]	PUNCT
easat-5888	311	4	w.-y	w.-y	NOUN
easat-5888	311	5	.	.	PUNCT
easat-5888	312	1	jang	jang	PROPN
easat-5888	312	2	,	,	PUNCT
easat-5888	312	3	m.	m.	NOUN
easat-5888	312	4	a.	a.	NOUN
easat-5888	312	5	go	go	VERB
easat-5888	312	6	,	,	PUNCT
easat-5888	312	7	and	and	CCONJ
easat-5888	312	8	b.-m	b.-m	PROPN
easat-5888	312	9	.	.	PUNCT
easat-5888	313	1	yang	yang	PROPN
easat-5888	313	2	,	,	PUNCT
easat-5888	313	3	"	"	PUNCT
easat-5888	313	4	the	the	DET
easat-5888	313	5	effect	effect	NOUN
easat-5888	313	6	of	of	ADP
easat-5888	313	7	choice	choice	NOUN
easat-5888	313	8	attributes	attribute	NOUN
easat-5888	313	9	of	of	ADP
easat-5888	313	10	dessert	dessert	NOUN
easat-5888	313	11	cafés	cafés	NOUN
easat-5888	313	12	on	on	ADP
easat-5888	313	13	consumption	consumption	NOUN
easat-5888	313	14	sentiment	sentiment	NOUN
easat-5888	313	15	and	and	CCONJ
easat-5888	313	16	behavioral	behavioral	ADJ
easat-5888	313	17	intention	intention	NOUN
easat-5888	313	18	,	,	PUNCT
easat-5888	313	19	"	"	PUNCT
easat-5888	313	20	international	international	ADJ
easat-5888	313	21	journal	journal	NOUN
easat-5888	313	22	of	of	ADP
easat-5888	313	23	tourism	tourism	NOUN
easat-5888	313	24	and	and	CCONJ
easat-5888	313	25	hospitality	hospitality	NOUN
easat-5888	313	26	research	research	NOUN
easat-5888	313	27	,	,	PUNCT
easat-5888	313	28	vol	vol	NOUN
easat-5888	313	29	.	.	PROPN
easat-5888	314	1	36	36	NUM
easat-5888	314	2	,	,	PUNCT
easat-5888	314	3	no	no	INTJ
easat-5888	314	4	.	.	NOUN
easat-5888	314	5	8	8	NUM
easat-5888	314	6	,	,	PUNCT
easat-5888	314	7	pp	pp	ADJ
easat-5888	314	8	.	.	PUNCT
easat-5888	315	1	185	185	NUM
easat-5888	315	2	-	-	SYM
easat-5888	315	3	197	197	NUM
easat-5888	315	4	,	,	PUNCT
easat-5888	315	5	2022	2022	NUM
easat-5888	315	6	.	.	PUNCT
easat-5888	316	1	[	[	X
easat-5888	316	2	13	13	NUM
easat-5888	316	3	]	]	PUNCT
easat-5888	316	4	j.	j.	PROPN
easat-5888	316	5	g.	g.	PROPN
easat-5888	316	6	kim	kim	PROPN
easat-5888	316	7	and	and	CCONJ
easat-5888	316	8	h.	h.	PROPN
easat-5888	316	9	y.	y.	PROPN
easat-5888	316	10	choi	choi	PROPN
easat-5888	316	11	,	,	PUNCT
easat-5888	316	12	"	"	PUNCT
easat-5888	316	13	a	a	DET
easat-5888	316	14	study	study	NOUN
easat-5888	316	15	of	of	ADP
easat-5888	316	16	perceived	perceive	VERB
easat-5888	316	17	brand	brand	NOUN
easat-5888	316	18	quality	quality	NOUN
easat-5888	316	19	on	on	ADP
easat-5888	316	20	customer	customer	NOUN
easat-5888	316	21	satisfaction	satisfaction	NOUN
easat-5888	316	22	,	,	PUNCT
easat-5888	316	23	brand	brand	NOUN
easat-5888	316	24	trust	trust	PROPN
easat-5888	316	25	and	and	CCONJ
easat-5888	316	26	brand	brand	NOUN
easat-5888	316	27	loyalty	loyalty	NOUN
easat-5888	316	28	,	,	PUNCT
easat-5888	316	29	"	"	PUNCT
easat-5888	316	30	asia	asia	PROPN
easat-5888	316	31	-	-	PUNCT
easat-5888	316	32	pacific	pacific	PROPN
easat-5888	316	33	journal	journal	NOUN
easat-5888	316	34	of	of	ADP
easat-5888	316	35	business	business	NOUN
easat-5888	316	36	venturing	venturing	NOUN
easat-5888	316	37	and	and	CCONJ
easat-5888	316	38	entrepreneurship	entrepreneurship	NOUN
easat-5888	316	39	,	,	PUNCT
easat-5888	316	40	vol	vol	NOUN
easat-5888	316	41	.	.	NOUN
easat-5888	316	42	9	9	NUM
easat-5888	316	43	,	,	PUNCT
easat-5888	316	44	no	no	INTJ
easat-5888	316	45	.	.	NOUN
easat-5888	316	46	4	4	NUM
easat-5888	316	47	,	,	PUNCT
easat-5888	316	48	pp	pp	ADJ
easat-5888	316	49	.	.	PUNCT
easat-5888	317	1	163	163	NUM
easat-5888	317	2	-	-	SYM
easat-5888	317	3	173	173	NUM
easat-5888	317	4	,	,	PUNCT
easat-5888	317	5	2014	2014	NUM
easat-5888	317	6	.	.	PUNCT
easat-5888	318	1	https://doi.org/10.16972/apjbve.9.4.201408.163	https://doi.org/10.16972/apjbve.9.4.201408.163	X
easat-5888	319	1	[	[	X
easat-5888	319	2	14	14	NUM
easat-5888	319	3	]	]	PUNCT
easat-5888	319	4	j.	j.	PROPN
easat-5888	319	5	w.	w.	PROPN
easat-5888	319	6	park	park	PROPN
easat-5888	319	7	and	and	CCONJ
easat-5888	319	8	p.	p.	PROPN
easat-5888	319	9	s.	s.	PROPN
easat-5888	319	10	song	song	PROPN
easat-5888	319	11	,	,	PUNCT
easat-5888	319	12	"	"	PUNCT
easat-5888	319	13	a	a	DET
easat-5888	319	14	study	study	NOUN
easat-5888	319	15	of	of	ADP
easat-5888	319	16	tourism	tourism	NOUN
easat-5888	319	17	industry	industry	NOUN
easat-5888	319	18	's	's	PART
easat-5888	319	19	sns	sns	PROPN
easat-5888	319	20	marketing	marketing	NOUN
easat-5888	319	21	activity	activity	NOUN
easat-5888	319	22	effect	effect	NOUN
easat-5888	319	23	on	on	ADP
easat-5888	319	24	brand	brand	NOUN
easat-5888	319	25	awareness	awareness	NOUN
easat-5888	319	26	,	,	PUNCT
easat-5888	319	27	brand	brand	NOUN
easat-5888	319	28	image	image	NOUN
easat-5888	319	29	,	,	PUNCT
easat-5888	319	30	corporate	corporate	ADJ
easat-5888	319	31	image	image	NOUN
easat-5888	319	32	and	and	CCONJ
easat-5888	319	33	purchase	purchase	NOUN
easat-5888	319	34	intention	intention	NOUN
easat-5888	319	35	,	,	PUNCT
easat-5888	319	36	"	"	PUNCT
easat-5888	319	37	international	international	ADJ
easat-5888	319	38	journal	journal	NOUN
easat-5888	319	39	of	of	ADP
easat-5888	319	40	tourism	tourism	NOUN
easat-5888	319	41	and	and	CCONJ
easat-5888	319	42	hospitality	hospitality	NOUN
easat-5888	319	43	research	research	NOUN
easat-5888	319	44	,	,	PUNCT
easat-5888	319	45	vol	vol	NOUN
easat-5888	319	46	.	.	PROPN
easat-5888	319	47	29	29	NUM
easat-5888	319	48	,	,	PUNCT
easat-5888	319	49	no	no	INTJ
easat-5888	319	50	.	.	NOUN
easat-5888	319	51	7	7	NUM
easat-5888	319	52	,	,	PUNCT
easat-5888	319	53	pp	pp	ADJ
easat-5888	319	54	.	.	PUNCT
easat-5888	320	1	225	225	NUM
easat-5888	320	2	-	-	SYM
easat-5888	320	3	239	239	NUM
easat-5888	320	4	,	,	PUNCT
easat-5888	320	5	2015	2015	NUM
easat-5888	320	6	.	.	PUNCT
easat-5888	321	1	[	[	X
easat-5888	321	2	15	15	NUM
easat-5888	321	3	]	]	PUNCT
easat-5888	321	4	k.	k.	PROPN
easat-5888	321	5	yum	yum	PROPN
easat-5888	321	6	,	,	PUNCT
easat-5888	321	7	"	"	PUNCT
easat-5888	321	8	enhancing	enhance	VERB
easat-5888	321	9	customer	customer	NOUN
easat-5888	321	10	loyalty	loyalty	NOUN
easat-5888	321	11	in	in	ADP
easat-5888	321	12	mobile	mobile	ADJ
easat-5888	321	13	entertainment	entertainment	NOUN
easat-5888	321	14	applications	application	NOUN
easat-5888	321	15	:	:	PUNCT
easat-5888	321	16	the	the	DET
easat-5888	321	17	role	role	NOUN
easat-5888	321	18	of	of	ADP
easat-5888	321	19	service	service	NOUN
easat-5888	321	20	quality	quality	NOUN
easat-5888	321	21	,	,	PUNCT
easat-5888	321	22	perceived	perceive	VERB
easat-5888	321	23	value	value	NOUN
easat-5888	321	24	,	,	PUNCT
easat-5888	321	25	and	and	CCONJ
easat-5888	321	26	customer	customer	NOUN
easat-5888	321	27	satisfaction	satisfaction	NOUN
easat-5888	321	28	,	,	PUNCT
easat-5888	321	29	"	"	PUNCT
easat-5888	321	30	journal	journal	NOUN
easat-5888	321	31	of	of	ADP
easat-5888	321	32	digital	digital	ADJ
easat-5888	321	33	contents	content	NOUN
easat-5888	321	34	society	society	NOUN
easat-5888	321	35	,	,	PUNCT
easat-5888	321	36	vol	vol	NOUN
easat-5888	321	37	.	.	PROPN
easat-5888	321	38	25	25	NUM
easat-5888	321	39	,	,	PUNCT
easat-5888	321	40	no	no	INTJ
easat-5888	321	41	.	.	NOUN
easat-5888	321	42	8	8	NUM
easat-5888	321	43	,	,	PUNCT
easat-5888	321	44	pp	pp	ADJ
easat-5888	321	45	.	.	PUNCT
easat-5888	322	1	2331	2331	NUM
easat-5888	322	2	-	-	SYM
easat-5888	322	3	2341	2341	NUM
easat-5888	322	4	,	,	PUNCT
easat-5888	322	5	2024	2024	NUM
easat-5888	322	6	.	.	PUNCT
easat-5888	323	1	https://doi.org/10.9728/dcs.2024.25.8.2331	https://doi.org/10.9728/dcs.2024.25.8.2331	NOUN
easat-5888	324	1	[	[	PUNCT
easat-5888	324	2	16	16	NUM
easat-5888	324	3	]	]	PUNCT
easat-5888	324	4	s.-n	s.-n	PROPN
easat-5888	324	5	.	.	PUNCT
easat-5888	325	1	hong	hong	PROPN
easat-5888	325	2	and	and	CCONJ
easat-5888	325	3	h.-j	h.-j	PROPN
easat-5888	325	4	.	.	PUNCT
easat-5888	326	1	lee	lee	PROPN
easat-5888	326	2	,	,	PUNCT
easat-5888	326	3	"	"	PUNCT
easat-5888	326	4	effects	effect	NOUN
easat-5888	326	5	of	of	ADP
easat-5888	326	6	purchasing	purchase	VERB
easat-5888	326	7	factors	factor	NOUN
easat-5888	326	8	through	through	ADP
easat-5888	326	9	social	social	ADJ
easat-5888	326	10	-	-	PUNCT
easat-5888	326	11	commerce	commerce	NOUN
easat-5888	326	12	of	of	ADP
easat-5888	326	13	beauty	beauty	NOUN
easat-5888	326	14	service	service	NOUN
easat-5888	326	15	on	on	ADP
easat-5888	326	16	the	the	DET
easat-5888	326	17	consumer	consumer	NOUN
easat-5888	326	18	satisfaction	satisfaction	NOUN
easat-5888	326	19	and	and	CCONJ
easat-5888	326	20	the	the	DET
easat-5888	326	21	repurchasing	repurchasing	NOUN
easat-5888	326	22	intention	intention	NOUN
easat-5888	326	23	,	,	PUNCT
easat-5888	326	24	"	"	PUNCT
easat-5888	326	25	journal	journal	NOUN
easat-5888	326	26	of	of	ADP
easat-5888	326	27	internet	internet	NOUN
easat-5888	326	28	computing	computing	NOUN
easat-5888	326	29	and	and	CCONJ
easat-5888	326	30	services	service	NOUN
easat-5888	326	31	,	,	PUNCT
easat-5888	326	32	vol	vol	NOUN
easat-5888	326	33	.	.	PROPN
easat-5888	326	34	15	15	NUM
easat-5888	326	35	,	,	PUNCT
easat-5888	326	36	no	no	INTJ
easat-5888	326	37	.	.	NOUN
easat-5888	326	38	6	6	NUM
easat-5888	326	39	,	,	PUNCT
easat-5888	326	40	pp	pp	ADJ
easat-5888	326	41	.	.	PUNCT
easat-5888	327	1	133	133	NUM
easat-5888	327	2	-	-	SYM
easat-5888	327	3	144	144	NUM
easat-5888	327	4	,	,	PUNCT
easat-5888	327	5	2014	2014	NUM
easat-5888	327	6	.	.	PUNCT
easat-5888	328	1	https://doi.org/10.7472/jksii.2014.15.6.133	https://doi.org/10.7472/jksii.2014.15.6.133	PROPN
easat-5888	328	2	[	[	X
easat-5888	328	3	17	17	NUM
easat-5888	328	4	]	]	PUNCT
easat-5888	328	5	p.	p.	NOUN
easat-5888	328	6	k.	k.	PROPN
easat-5888	328	7	hellier	hellier	PROPN
easat-5888	328	8	,	,	PUNCT
easat-5888	328	9	g.	g.	PROPN
easat-5888	328	10	m.	m.	PROPN
easat-5888	328	11	geursen	geursen	PROPN
easat-5888	328	12	,	,	PUNCT
easat-5888	328	13	r.	r.	PROPN
easat-5888	328	14	a.	a.	PROPN
easat-5888	328	15	carr	carr	PROPN
easat-5888	328	16	,	,	PUNCT
easat-5888	328	17	and	and	CCONJ
easat-5888	328	18	j.	j.	PROPN
easat-5888	328	19	a.	a.	PROPN
easat-5888	328	20	rickard	rickard	PROPN
easat-5888	328	21	,	,	PUNCT
easat-5888	328	22	"	"	PUNCT
easat-5888	328	23	customer	customer	NOUN
easat-5888	328	24	repurchase	repurchase	NOUN
easat-5888	328	25	intention	intention	NOUN
easat-5888	328	26	:	:	PUNCT
easat-5888	328	27	a	a	DET
easat-5888	328	28	general	general	ADJ
easat-5888	328	29	structural	structural	ADJ
easat-5888	328	30	equation	equation	NOUN
easat-5888	328	31	model	model	NOUN
easat-5888	328	32	,	,	PUNCT
easat-5888	328	33	"	"	PUNCT
easat-5888	328	34	european	european	ADJ
easat-5888	328	35	journal	journal	NOUN
easat-5888	328	36	of	of	ADP
easat-5888	328	37	marketing	marketing	NOUN
easat-5888	328	38	,	,	PUNCT
easat-5888	328	39	vol	vol	NOUN
easat-5888	328	40	.	.	PROPN
easat-5888	328	41	37	37	NUM
easat-5888	328	42	,	,	PUNCT
easat-5888	328	43	no	no	INTJ
easat-5888	328	44	.	.	NOUN
easat-5888	328	45	11/12	11/12	NUM
easat-5888	328	46	,	,	PUNCT
easat-5888	328	47	pp	pp	ADJ
easat-5888	328	48	.	.	PUNCT
easat-5888	328	49	1762	1762	NUM
easat-5888	328	50	-	-	SYM
easat-5888	328	51	1800	1800	NUM
easat-5888	328	52	,	,	PUNCT
easat-5888	328	53	2003	2003	NUM
easat-5888	328	54	.	.	PUNCT
easat-5888	329	1	https://doi.org/10.1108/03090560310495456	https://doi.org/10.1108/03090560310495456	NOUN
easat-5888	330	1	[	[	X
easat-5888	330	2	18	18	NUM
easat-5888	330	3	]	]	X
easat-5888	330	4	y.	y.	PROPN
easat-5888	330	5	h.	h.	PROPN
easat-5888	331	1	oh	oh	INTJ
easat-5888	331	2	and	and	CCONJ
easat-5888	331	3	y.	y.	PROPN
easat-5888	331	4	t.	t.	PROPN
easat-5888	331	5	jung	jung	PROPN
easat-5888	331	6	,	,	PUNCT
easat-5888	331	7	"	"	PUNCT
easat-5888	331	8	a	a	DET
easat-5888	331	9	study	study	NOUN
easat-5888	331	10	on	on	ADP
easat-5888	331	11	the	the	DET
easat-5888	331	12	effects	effect	NOUN
easat-5888	331	13	of	of	ADP
easat-5888	331	14	store	store	NOUN
easat-5888	331	15	choice	choice	NOUN
easat-5888	331	16	criteria	criterion	NOUN
easat-5888	331	17	of	of	ADP
easat-5888	331	18	mass	mass	ADJ
easat-5888	331	19	merchandisers	merchandiser	NOUN
easat-5888	331	20	on	on	ADP
easat-5888	331	21	store	store	NOUN
easat-5888	331	22	loyalty	loyalty	NOUN
easat-5888	331	23	with	with	ADP
easat-5888	331	24	customer	customer	NOUN
easat-5888	331	25	emotions	emotion	NOUN
easat-5888	331	26	as	as	ADP
easat-5888	331	27	moderating	moderate	VERB
easat-5888	331	28	variables	variable	NOUN
easat-5888	331	29	,	,	PUNCT
easat-5888	331	30	"	"	PUNCT
easat-5888	331	31	asia	asia	PROPN
easat-5888	331	32	-	-	PUNCT
easat-5888	331	33	pacific	pacific	PROPN
easat-5888	331	34	journal	journal	NOUN
easat-5888	331	35	of	of	ADP
easat-5888	331	36	business	business	NOUN
easat-5888	331	37	venturing	venturing	NOUN
easat-5888	331	38	and	and	CCONJ
easat-5888	331	39	entrepreneurship	entrepreneurship	NOUN
easat-5888	331	40	,	,	PUNCT
easat-5888	331	41	vol	vol	NOUN
easat-5888	331	42	.	.	PROPN
easat-5888	331	43	6	6	NUM
easat-5888	331	44	,	,	PUNCT
easat-5888	331	45	no	no	INTJ
easat-5888	331	46	.	.	NOUN
easat-5888	331	47	3	3	NUM
easat-5888	331	48	,	,	PUNCT
easat-5888	331	49	pp	pp	ADJ
easat-5888	331	50	.	.	PUNCT
easat-5888	332	1	147	147	NUM
easat-5888	332	2	-	-	SYM
easat-5888	332	3	176	176	NUM
easat-5888	332	4	,	,	PUNCT
easat-5888	332	5	2011	2011	NUM
easat-5888	332	6	.	.	PUNCT
easat-5888	333	1	[	[	X
easat-5888	333	2	19	19	NUM
easat-5888	333	3	]	]	X
easat-5888	333	4	h.	h.	PROPN
easat-5888	333	5	kang	kang	PROPN
easat-5888	333	6	,	,	PUNCT
easat-5888	333	7	"	"	PUNCT
easat-5888	333	8	discussions	discussion	NOUN
easat-5888	333	9	on	on	ADP
easat-5888	333	10	the	the	DET
easat-5888	333	11	suitable	suitable	ADJ
easat-5888	333	12	interpretation	interpretation	NOUN
easat-5888	333	13	of	of	ADP
easat-5888	333	14	model	model	NOUN
easat-5888	333	15	fit	fit	ADJ
easat-5888	333	16	indices	index	NOUN
easat-5888	333	17	and	and	CCONJ
easat-5888	333	18	the	the	DET
easat-5888	333	19	strategies	strategy	NOUN
easat-5888	333	20	to	to	PART
easat-5888	333	21	fit	fit	VERB
easat-5888	333	22	model	model	NOUN
easat-5888	333	23	in	in	ADP
easat-5888	333	24	structural	structural	ADJ
easat-5888	333	25	equation	equation	NOUN
easat-5888	333	26	modeling	modeling	NOUN
easat-5888	333	27	,	,	PUNCT
easat-5888	333	28	"	"	PUNCT
easat-5888	333	29	journal	journal	NOUN
easat-5888	333	30	of	of	ADP
easat-5888	333	31	the	the	DET
easat-5888	333	32	korean	korean	ADJ
easat-5888	333	33	data	data	PROPN
easat-5888	333	34	analysis	analysis	NOUN
easat-5888	333	35	society	society	NOUN
easat-5888	333	36	,	,	PUNCT
easat-5888	333	37	vol	vol	NOUN
easat-5888	333	38	.	.	PROPN
easat-5888	333	39	15	15	NUM
easat-5888	333	40	,	,	PUNCT
easat-5888	333	41	no	no	INTJ
easat-5888	333	42	.	.	NOUN
easat-5888	333	43	2	2	NUM
easat-5888	333	44	,	,	PUNCT
easat-5888	333	45	pp	pp	ADJ
easat-5888	333	46	.	.	PUNCT
easat-5888	333	47	653	653	NUM
easat-5888	333	48	-	-	SYM
easat-5888	333	49	668	668	NUM
easat-5888	333	50	,	,	PUNCT
easat-5888	333	51	2013	2013	NUM
easat-5888	333	52	.	.	PUNCT
easat-5888	334	1	[	[	X
easat-5888	334	2	20	20	NUM
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easat-5888	334	4	j.	j.	PROPN
easat-5888	334	5	collier	collier	PROPN
easat-5888	334	6	,	,	PUNCT
easat-5888	334	7	applied	apply	VERB
easat-5888	334	8	structural	structural	ADJ
easat-5888	334	9	equation	equation	NOUN
easat-5888	334	10	modeling	modeling	NOUN
easat-5888	334	11	using	use	VERB
easat-5888	334	12	amos	amos	PROPN
easat-5888	334	13	:	:	PUNCT
easat-5888	334	14	basic	basic	ADJ
easat-5888	334	15	to	to	ADP
easat-5888	334	16	advanced	advanced	ADJ
easat-5888	334	17	techniques	technique	NOUN
easat-5888	334	18	.	.	PUNCT
easat-5888	335	1	new	new	PROPN
easat-5888	335	2	york	york	PROPN
easat-5888	335	3	:	:	PUNCT
easat-5888	335	4	routledge	routledge	PROPN
easat-5888	335	5	,	,	PUNCT
easat-5888	335	6	2020	2020	NUM
easat-5888	335	7	.	.	PUNCT
easat-5888	336	1	[	[	X
easat-5888	336	2	21	21	NUM
easat-5888	336	3	]	]	X
easat-5888	336	4	c.	c.	PROPN
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easat-5888	336	6	and	and	CCONJ
easat-5888	336	7	d.	d.	PROPN
easat-5888	336	8	f.	f.	PROPN
easat-5888	336	9	larcker	larcker	PROPN
easat-5888	336	10	,	,	PUNCT
easat-5888	336	11	"	"	PUNCT
easat-5888	336	12	evaluating	evaluate	VERB
easat-5888	336	13	structural	structural	ADJ
easat-5888	336	14	equation	equation	NOUN
easat-5888	336	15	models	model	NOUN
easat-5888	336	16	with	with	ADP
easat-5888	336	17	unobservable	unobservable	ADJ
easat-5888	336	18	variables	variable	NOUN
easat-5888	336	19	and	and	CCONJ
easat-5888	336	20	measurement	measurement	NOUN
easat-5888	336	21	error	error	NOUN
easat-5888	336	22	,	,	PUNCT
easat-5888	336	23	"	"	PUNCT
easat-5888	336	24	journal	journal	NOUN
easat-5888	336	25	of	of	ADP
easat-5888	336	26	marketing	marketing	NOUN
easat-5888	336	27	research	research	NOUN
easat-5888	336	28	,	,	PUNCT
easat-5888	336	29	vol	vol	NOUN
easat-5888	336	30	.	.	PROPN
easat-5888	336	31	18	18	NUM
easat-5888	336	32	,	,	PUNCT
easat-5888	336	33	no	no	INTJ
easat-5888	336	34	.	.	NOUN
easat-5888	336	35	1	1	NUM
easat-5888	336	36	,	,	PUNCT
easat-5888	336	37	pp	pp	ADJ
easat-5888	336	38	.	.	PUNCT
easat-5888	337	1	39	39	NUM
easat-5888	337	2	-	-	SYM
easat-5888	337	3	50	50	NUM
easat-5888	337	4	,	,	PUNCT
easat-5888	337	5	1981	1981	NUM
easat-5888	337	6	.	.	PUNCT
easat-5888	338	1	https://doi.org/10.1177/002224378101800104	https://doi.org/10.1177/002224378101800104	X
easat-5888	339	1	https://doi.org/10.1016/0148-2963(91)90050-8	https://doi.org/10.1016/0148-2963(91)90050-8	NOUN
easat-5888	339	2	https://doi.org/10.16972/apjbve.9.4.201408.163	https://doi.org/10.16972/apjbve.9.4.201408.163	PROPN
easat-5888	339	3	https://doi.org/10.9728/dcs.2024.25.8.2331	https://doi.org/10.9728/dcs.2024.25.8.2331	CCONJ
easat-5888	339	4	https://doi.org/10.7472/jksii.2014.15.6.133	https://doi.org/10.7472/jksii.2014.15.6.133	PROPN
easat-5888	339	5	https://doi.org/10.1108/03090560310495456	https://doi.org/10.1108/03090560310495456	NOUN
easat-5888	339	6	https://doi.org/10.1177/002224378101800104	https://doi.org/10.1177/002224378101800104	PUNCT