id	sid	tid	token	lemma	pos
easat-9735	1	1	edelweiss	edelweiss	PROPN
easat-9735	1	2	applied	apply	VERB
easat-9735	1	3	science	science	NOUN
easat-9735	1	4	and	and	CCONJ
easat-9735	1	5	technology	technology	NOUN
easat-9735	1	6	issn	issn	PROPN
easat-9735	1	7	:	:	PUNCT
easat-9735	1	8	2576	2576	NUM
easat-9735	1	9	-	-	SYM
easat-9735	1	10	8484	8484	NUM
easat-9735	1	11	vol	vol	NOUN
easat-9735	1	12	.	.	PROPN
easat-9735	2	1	9	9	NUM
easat-9735	2	2	,	,	PUNCT
easat-9735	2	3	no	no	INTJ
easat-9735	2	4	.	.	NOUN
easat-9735	2	5	8	8	NUM
easat-9735	2	6	,	,	PUNCT
easat-9735	2	7	1924	1924	NUM
easat-9735	2	8	-	-	SYM
easat-9735	2	9	1939	1939	NUM
easat-9735	2	10	2025	2025	NUM
easat-9735	2	11	publisher	publisher	NOUN
easat-9735	2	12	:	:	PUNCT
easat-9735	2	13	learning	learn	VERB
easat-9735	2	14	gate	gate	NOUN
easat-9735	2	15	doi	doi	PROPN
easat-9735	2	16	:	:	PUNCT
easat-9735	2	17	10.55214/2576	10.55214/2576	NUM
easat-9735	2	18	-	-	SYM
easat-9735	2	19	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	2	20	©	©	ADP
easat-9735	2	21	2025	2025	NUM
easat-9735	2	22	by	by	ADP
easat-9735	2	23	the	the	DET
easat-9735	2	24	authors	author	NOUN
easat-9735	2	25	;	;	PUNCT
easat-9735	2	26	licensee	licensee	PROPN
easat-9735	2	27	learning	learning	NOUN
easat-9735	2	28	gate	gate	NOUN
easat-9735	3	1	©	©	PROPN
easat-9735	3	2	2025	2025	NUM
easat-9735	3	3	by	by	ADP
easat-9735	3	4	the	the	DET
easat-9735	3	5	authors	author	NOUN
easat-9735	3	6	;	;	PUNCT
easat-9735	3	7	licensee	licensee	PROPN
easat-9735	3	8	learning	learning	NOUN
easat-9735	3	9	gate	gate	NOUN
easat-9735	3	10	history	history	NOUN
easat-9735	3	11	:	:	PUNCT
easat-9735	3	12	received	receive	VERB
easat-9735	3	13	:	:	PUNCT
easat-9735	3	14	8	8	NUM
easat-9735	3	15	july	july	NOUN
easat-9735	3	16	2025	2025	NUM
easat-9735	3	17	;	;	PUNCT
easat-9735	3	18	revised	revise	VERB
easat-9735	3	19	:	:	PUNCT
easat-9735	3	20	18	18	NUM
easat-9735	3	21	august	august	PROPN
easat-9735	3	22	2025	2025	NUM
easat-9735	3	23	;	;	PUNCT
easat-9735	3	24	accepted	accept	VERB
easat-9735	3	25	:	:	PUNCT
easat-9735	3	26	22	22	NUM
easat-9735	3	27	august	august	PROPN
easat-9735	3	28	2025	2025	NUM
easat-9735	3	29	;	;	PUNCT
easat-9735	3	30	published	publish	VERB
easat-9735	3	31	:	:	PUNCT
easat-9735	3	32	30	30	NUM
easat-9735	3	33	august	august	PROPN
easat-9735	3	34	2025	2025	NUM
easat-9735	3	35	*	*	PUNCT
easat-9735	3	36	correspondence	correspondence	NOUN
easat-9735	3	37	:	:	PUNCT
easat-9735	3	38	weichen4359@gmail.com	weichen4359@gmail.com	X
easat-9735	4	1	when	when	SCONJ
easat-9735	4	2	customer	customer	NOUN
easat-9735	4	3	feedback	feedback	NOUN
easat-9735	4	4	sparks	spark	VERB
easat-9735	4	5	innovation	innovation	NOUN
easat-9735	4	6	:	:	PUNCT
easat-9735	4	7	self	self	NOUN
easat-9735	4	8	-	-	PUNCT
easat-9735	4	9	efficacy	efficacy	NOUN
easat-9735	4	10	as	as	ADP
easat-9735	4	11	a	a	DET
easat-9735	4	12	psychological	psychological	ADJ
easat-9735	4	13	pathway	pathway	NOUN
easat-9735	4	14	in	in	ADP
easat-9735	4	15	the	the	DET
easat-9735	4	16	tourism	tourism	NOUN
easat-9735	4	17	industry	industry	NOUN
easat-9735	4	18	kai	kai	PROPN
easat-9735	4	19	yao1	yao1	PROPN
easat-9735	4	20	,	,	PUNCT
easat-9735	4	21	thaunjai	thaunjai	PROPN
easat-9735	4	22	sangthong1	sangthong1	PROPN
easat-9735	4	23	,	,	PUNCT
easat-9735	4	24	ubonwan	ubonwan	PROPN
easat-9735	4	25	khunthong1	khunthong1	PROPN
easat-9735	4	26	,	,	PUNCT
easat-9735	4	27	wei	wei	PROPN
easat-9735	4	28	chen1	chen1	PROPN
easat-9735	4	29	*	*	PROPN
easat-9735	4	30	1faculty	1faculty	NUM
easat-9735	4	31	of	of	ADP
easat-9735	4	32	business	business	NOUN
easat-9735	4	33	and	and	CCONJ
easat-9735	4	34	finance	finance	NOUN
easat-9735	4	35	management	management	NOUN
easat-9735	4	36	,	,	PUNCT
easat-9735	4	37	rattana	rattana	PROPN
easat-9735	4	38	bundit	bundit	PROPN
easat-9735	4	39	university	university	PROPN
easat-9735	4	40	,	,	PUNCT
easat-9735	4	41	bangkok	bangkok	PROPN
easat-9735	4	42	,	,	PUNCT
easat-9735	4	43	10240	10240	NUM
easat-9735	4	44	,	,	PUNCT
easat-9735	4	45	bangkok	bangkok	PROPN
easat-9735	4	46	,	,	PUNCT
easat-9735	4	47	thailand	thailand	PROPN
easat-9735	4	48	;	;	PUNCT
easat-9735	4	49	aziz202408@163.com	aziz202408@163.com	X
easat-9735	4	50	(	(	PUNCT
easat-9735	4	51	k.y	k.y	PROPN
easat-9735	4	52	.	.	PUNCT
easat-9735	4	53	)	)	PUNCT
easat-9735	5	1	thaunjais@yahoo.com	thaunjais@yahoo.com	X
easat-9735	6	1	(	(	PUNCT
easat-9735	6	2	t.s	t.s	PROPN
easat-9735	6	3	.	.	PROPN
easat-9735	6	4	)	)	PUNCT
easat-9735	7	1	ubonwank@gmail.com	ubonwank@gmail.com	X
easat-9735	8	1	(	(	PUNCT
easat-9735	8	2	u.k	u.k	PROPN
easat-9735	8	3	.	.	PROPN
easat-9735	8	4	)	)	PUNCT
easat-9735	8	5	weichen4359@gmail.com	weichen4359@gmail.com	PUNCT
easat-9735	9	1	(	(	PUNCT
easat-9735	9	2	w.c	w.c	PROPN
easat-9735	9	3	.	.	PROPN
easat-9735	9	4	)	)	PUNCT
easat-9735	9	5	.	.	PUNCT
easat-9735	10	1	abstract	abstract	ADV
easat-9735	10	2	:	:	PUNCT
easat-9735	10	3	this	this	DET
easat-9735	10	4	study	study	NOUN
easat-9735	10	5	investigates	investigate	VERB
easat-9735	10	6	how	how	SCONJ
easat-9735	10	7	customer	customer	NOUN
easat-9735	10	8	feedback	feedback	NOUN
easat-9735	10	9	stimulates	stimulate	VERB
easat-9735	10	10	employee	employee	NOUN
easat-9735	10	11	innovative	innovative	ADJ
easat-9735	10	12	behavior	behavior	NOUN
easat-9735	10	13	in	in	ADP
easat-9735	10	14	the	the	DET
easat-9735	10	15	tourism	tourism	NOUN
easat-9735	10	16	sector	sector	NOUN
easat-9735	10	17	,	,	PUNCT
easat-9735	10	18	with	with	ADP
easat-9735	10	19	self	self	NOUN
easat-9735	10	20	-	-	PUNCT
easat-9735	10	21	efficacy	efficacy	NOUN
easat-9735	10	22	serving	serve	VERB
easat-9735	10	23	as	as	ADP
easat-9735	10	24	a	a	DET
easat-9735	10	25	mediator	mediator	NOUN
easat-9735	10	26	and	and	CCONJ
easat-9735	10	27	interpersonal	interpersonal	ADJ
easat-9735	10	28	sensitivity	sensitivity	NOUN
easat-9735	10	29	and	and	CCONJ
easat-9735	10	30	work	work	NOUN
easat-9735	10	31	autonomy	autonomy	NOUN
easat-9735	10	32	acting	act	VERB
easat-9735	10	33	as	as	ADP
easat-9735	10	34	moderators	moderator	NOUN
easat-9735	10	35	.	.	PUNCT
easat-9735	11	1	drawing	draw	VERB
easat-9735	11	2	on	on	ADP
easat-9735	11	3	social	social	ADJ
easat-9735	11	4	cognitive	cognitive	ADJ
easat-9735	11	5	theory	theory	NOUN
easat-9735	11	6	and	and	CCONJ
easat-9735	11	7	self	self	NOUN
easat-9735	11	8	-	-	PUNCT
easat-9735	11	9	determination	determination	NOUN
easat-9735	11	10	theory	theory	NOUN
easat-9735	11	11	,	,	PUNCT
easat-9735	11	12	a	a	DET
easat-9735	11	13	mixed	mix	VERB
easat-9735	11	14	-	-	PUNCT
easat-9735	11	15	methods	method	NOUN
easat-9735	11	16	design	design	NOUN
easat-9735	11	17	was	be	AUX
easat-9735	11	18	employed	employ	VERB
easat-9735	11	19	,	,	PUNCT
easat-9735	11	20	combining	combine	VERB
easat-9735	11	21	pls	pls	NOUN
easat-9735	11	22	-	-	PUNCT
easat-9735	11	23	sem	sem	NOUN
easat-9735	11	24	analysis	analysis	NOUN
easat-9735	11	25	with	with	ADP
easat-9735	11	26	qualitative	qualitative	ADJ
easat-9735	11	27	interviews	interview	NOUN
easat-9735	11	28	.	.	PUNCT
easat-9735	12	1	the	the	DET
easat-9735	12	2	results	result	NOUN
easat-9735	12	3	demonstrate	demonstrate	VERB
easat-9735	12	4	that	that	SCONJ
easat-9735	12	5	customer	customer	NOUN
easat-9735	12	6	feedback	feedback	NOUN
easat-9735	12	7	exerts	exert	VERB
easat-9735	12	8	a	a	DET
easat-9735	12	9	significant	significant	ADJ
easat-9735	12	10	positive	positive	ADJ
easat-9735	12	11	effect	effect	NOUN
easat-9735	12	12	on	on	ADP
easat-9735	12	13	both	both	PRON
easat-9735	12	14	self	self	NOUN
easat-9735	12	15	-	-	PUNCT
easat-9735	12	16	efficacy	efficacy	NOUN
easat-9735	12	17	and	and	CCONJ
easat-9735	12	18	innovative	innovative	ADJ
easat-9735	12	19	behavior	behavior	NOUN
easat-9735	12	20	,	,	PUNCT
easat-9735	12	21	confirming	confirm	VERB
easat-9735	12	22	its	its	PRON
easat-9735	12	23	central	central	ADJ
easat-9735	12	24	role	role	NOUN
easat-9735	12	25	in	in	ADP
easat-9735	12	26	fostering	foster	VERB
easat-9735	12	27	employee	employee	NOUN
easat-9735	12	28	innovation	innovation	NOUN
easat-9735	12	29	.	.	PUNCT
easat-9735	13	1	self	self	NOUN
easat-9735	13	2	-	-	PUNCT
easat-9735	13	3	efficacy	efficacy	NOUN
easat-9735	13	4	was	be	AUX
easat-9735	13	5	identified	identify	VERB
easat-9735	13	6	as	as	ADP
easat-9735	13	7	a	a	DET
easat-9735	13	8	strong	strong	ADJ
easat-9735	13	9	mediator	mediator	NOUN
easat-9735	13	10	,	,	PUNCT
easat-9735	13	11	while	while	SCONJ
easat-9735	13	12	interpersonal	interpersonal	ADJ
easat-9735	13	13	sensitivity	sensitivity	NOUN
easat-9735	13	14	enhanced	enhance	VERB
easat-9735	13	15	the	the	DET
easat-9735	13	16	translation	translation	NOUN
easat-9735	13	17	of	of	ADP
easat-9735	13	18	customer	customer	NOUN
easat-9735	13	19	feedback	feedback	NOUN
easat-9735	13	20	into	into	ADP
easat-9735	13	21	self	self	NOUN
easat-9735	13	22	-	-	PUNCT
easat-9735	13	23	efficacy	efficacy	NOUN
easat-9735	13	24	.	.	PUNCT
easat-9735	14	1	additionally	additionally	ADV
easat-9735	14	2	,	,	PUNCT
easat-9735	14	3	work	work	NOUN
easat-9735	14	4	autonomy	autonomy	NOUN
easat-9735	14	5	strengthened	strengthen	VERB
easat-9735	14	6	the	the	DET
easat-9735	14	7	impact	impact	NOUN
easat-9735	14	8	of	of	ADP
easat-9735	14	9	self	self	NOUN
easat-9735	14	10	-	-	PUNCT
easat-9735	14	11	efficacy	efficacy	NOUN
easat-9735	14	12	on	on	ADP
easat-9735	14	13	innovative	innovative	ADJ
easat-9735	14	14	behavior	behavior	NOUN
easat-9735	14	15	.	.	PUNCT
easat-9735	15	1	qualitative	qualitative	ADJ
easat-9735	15	2	insights	insight	NOUN
easat-9735	15	3	further	far	ADV
easat-9735	15	4	illustrated	illustrate	VERB
easat-9735	15	5	how	how	SCONJ
easat-9735	15	6	employees	employee	NOUN
easat-9735	15	7	reinterpret	reinterpret	VERB
easat-9735	15	8	customer	customer	NOUN
easat-9735	15	9	input	input	NOUN
easat-9735	15	10	and	and	CCONJ
easat-9735	15	11	generate	generate	VERB
easat-9735	15	12	creative	creative	ADJ
easat-9735	15	13	solutions	solution	NOUN
easat-9735	15	14	when	when	SCONJ
easat-9735	15	15	empowered	empower	VERB
easat-9735	15	16	with	with	ADP
easat-9735	15	17	autonomy	autonomy	NOUN
easat-9735	15	18	and	and	CCONJ
easat-9735	15	19	interpersonal	interpersonal	ADJ
easat-9735	15	20	attunement	attunement	NOUN
easat-9735	15	21	.	.	PUNCT
easat-9735	16	1	importantly	importantly	ADV
easat-9735	16	2	,	,	PUNCT
easat-9735	16	3	the	the	DET
easat-9735	16	4	empirical	empirical	ADJ
easat-9735	16	5	study	study	NOUN
easat-9735	16	6	was	be	AUX
easat-9735	16	7	conducted	conduct	VERB
easat-9735	16	8	in	in	ADP
easat-9735	16	9	xi'an	xi'an	PROPN
easat-9735	16	10	,	,	PUNCT
easat-9735	16	11	one	one	NUM
easat-9735	16	12	of	of	ADP
easat-9735	16	13	china	china	PROPN
easat-9735	16	14	's	's	PART
easat-9735	16	15	most	most	ADV
easat-9735	16	16	dynamic	dynamic	ADJ
easat-9735	16	17	tourism	tourism	NOUN
easat-9735	16	18	destinations	destination	NOUN
easat-9735	16	19	,	,	PUNCT
easat-9735	16	20	where	where	SCONJ
easat-9735	16	21	the	the	DET
easat-9735	16	22	vibrant	vibrant	ADJ
easat-9735	16	23	tourism	tourism	NOUN
easat-9735	16	24	market	market	NOUN
easat-9735	16	25	underscores	underscore	VERB
easat-9735	16	26	the	the	DET
easat-9735	16	27	practical	practical	ADJ
easat-9735	16	28	relevance	relevance	NOUN
easat-9735	16	29	of	of	ADP
easat-9735	16	30	feedback	feedback	NOUN
easat-9735	16	31	-	-	PUNCT
easat-9735	16	32	driven	drive	VERB
easat-9735	16	33	innovation	innovation	NOUN
easat-9735	16	34	.	.	PUNCT
easat-9735	17	1	the	the	DET
easat-9735	17	2	findings	finding	NOUN
easat-9735	17	3	contribute	contribute	VERB
easat-9735	17	4	to	to	ADP
easat-9735	17	5	the	the	DET
easat-9735	17	6	literature	literature	NOUN
easat-9735	17	7	on	on	ADP
easat-9735	17	8	the	the	DET
easat-9735	17	9	micro	micro	NOUN
easat-9735	17	10	-	-	NOUN
easat-9735	17	11	foundations	foundation	NOUN
easat-9735	17	12	of	of	ADP
easat-9735	17	13	innovation	innovation	NOUN
easat-9735	17	14	in	in	ADP
easat-9735	17	15	tourism	tourism	NOUN
easat-9735	17	16	by	by	ADP
easat-9735	17	17	linking	link	VERB
easat-9735	17	18	external	external	ADJ
easat-9735	17	19	market	market	NOUN
easat-9735	17	20	signals	signal	NOUN
easat-9735	17	21	with	with	ADP
easat-9735	17	22	individual	individual	ADJ
easat-9735	17	23	-	-	PUNCT
easat-9735	17	24	level	level	NOUN
easat-9735	17	25	psychological	psychological	ADJ
easat-9735	17	26	mechanisms	mechanism	NOUN
easat-9735	17	27	.	.	PUNCT
easat-9735	18	1	they	they	PRON
easat-9735	18	2	also	also	ADV
easat-9735	18	3	offer	offer	VERB
easat-9735	18	4	practical	practical	ADJ
easat-9735	18	5	implications	implication	NOUN
easat-9735	18	6	for	for	ADP
easat-9735	18	7	enhancing	enhance	VERB
easat-9735	18	8	competitiveness	competitiveness	NOUN
easat-9735	18	9	through	through	ADP
easat-9735	18	10	feedback	feedback	NOUN
easat-9735	18	11	systems	system	NOUN
easat-9735	18	12	,	,	PUNCT
easat-9735	18	13	employee	employee	NOUN
easat-9735	18	14	empowerment	empowerment	NOUN
easat-9735	18	15	,	,	PUNCT
easat-9735	18	16	and	and	CCONJ
easat-9735	18	17	organizational	organizational	ADJ
easat-9735	18	18	support	support	NOUN
easat-9735	18	19	.	.	PUNCT
easat-9735	19	1	keywords	keyword	NOUN
easat-9735	19	2	:	:	PUNCT
easat-9735	19	3	customer	customer	NOUN
easat-9735	19	4	feedback	feedback	NOUN
easat-9735	19	5	,	,	PUNCT
easat-9735	19	6	innovation	innovation	NOUN
easat-9735	19	7	behavior	behavior	NOUN
easat-9735	19	8	,	,	PUNCT
easat-9735	19	9	interpersonal	interpersonal	ADJ
easat-9735	19	10	sensitivity	sensitivity	NOUN
easat-9735	19	11	,	,	PUNCT
easat-9735	19	12	self	self	NOUN
easat-9735	19	13	-	-	PUNCT
easat-9735	19	14	efficacy	efficacy	NOUN
easat-9735	19	15	,	,	PUNCT
easat-9735	19	16	work	work	NOUN
easat-9735	19	17	autonomy	autonomy	NOUN
easat-9735	19	18	,	,	PUNCT
easat-9735	19	19	xi'an	xi'an	PROPN
easat-9735	19	20	tourism	tourism	PROPN
easat-9735	19	21	.	.	PUNCT
easat-9735	20	1	1	1	X
easat-9735	20	2	.	.	X
easat-9735	20	3	introduction	introduction	NOUN
easat-9735	20	4	tourism	tourism	NOUN
easat-9735	20	5	enterprises	enterprise	NOUN
easat-9735	20	6	today	today	NOUN
easat-9735	20	7	operate	operate	VERB
easat-9735	20	8	in	in	ADP
easat-9735	20	9	an	an	DET
easat-9735	20	10	environment	environment	NOUN
easat-9735	20	11	characterized	characterize	VERB
easat-9735	20	12	by	by	ADP
easat-9735	20	13	intense	intense	ADJ
easat-9735	20	14	competition	competition	NOUN
easat-9735	20	15	,	,	PUNCT
easat-9735	20	16	rapid	rapid	ADJ
easat-9735	20	17	changes	change	NOUN
easat-9735	20	18	in	in	ADP
easat-9735	20	19	consumer	consumer	NOUN
easat-9735	20	20	expectations	expectation	NOUN
easat-9735	20	21	,	,	PUNCT
easat-9735	20	22	and	and	CCONJ
easat-9735	20	23	mounting	mount	VERB
easat-9735	20	24	pressures	pressure	NOUN
easat-9735	20	25	for	for	ADP
easat-9735	20	26	service	service	NOUN
easat-9735	20	27	differentiation	differentiation	NOUN
easat-9735	20	28	.	.	PUNCT
easat-9735	21	1	in	in	ADP
easat-9735	21	2	such	such	DET
easat-9735	21	3	a	a	DET
easat-9735	21	4	context	context	NOUN
easat-9735	21	5	,	,	PUNCT
easat-9735	21	6	innovation	innovation	NOUN
easat-9735	21	7	has	have	AUX
easat-9735	21	8	become	become	VERB
easat-9735	21	9	a	a	DET
easat-9735	21	10	decisive	decisive	ADJ
easat-9735	21	11	factor	factor	NOUN
easat-9735	21	12	in	in	ADP
easat-9735	21	13	maintaining	maintain	VERB
easat-9735	21	14	and	and	CCONJ
easat-9735	21	15	strengthening	strengthen	VERB
easat-9735	21	16	competitiveness	competitiveness	NOUN
easat-9735	21	17	within	within	ADP
easat-9735	21	18	the	the	DET
easat-9735	21	19	tourism	tourism	NOUN
easat-9735	21	20	industry	industry	NOUN
easat-9735	22	1	[	[	X
easat-9735	22	2	1	1	NUM
easat-9735	22	3	,	,	PUNCT
easat-9735	22	4	2	2	NUM
easat-9735	22	5	]	]	PUNCT
easat-9735	22	6	.	.	PUNCT
easat-9735	23	1	recent	recent	ADJ
easat-9735	23	2	studies	study	NOUN
easat-9735	23	3	further	far	ADV
easat-9735	23	4	confirm	confirm	VERB
easat-9735	23	5	that	that	SCONJ
easat-9735	23	6	innovation	innovation	NOUN
easat-9735	23	7	contributes	contribute	VERB
easat-9735	23	8	to	to	ADP
easat-9735	23	9	service	service	NOUN
easat-9735	23	10	differentiation	differentiation	NOUN
easat-9735	23	11	,	,	PUNCT
easat-9735	23	12	value	value	NOUN
easat-9735	23	13	creation	creation	NOUN
easat-9735	23	14	,	,	PUNCT
easat-9735	23	15	and	and	CCONJ
easat-9735	23	16	long	long	ADJ
easat-9735	23	17	-	-	PUNCT
easat-9735	23	18	term	term	NOUN
easat-9735	23	19	competitive	competitive	ADJ
easat-9735	23	20	advantage	advantage	NOUN
easat-9735	23	21	in	in	ADP
easat-9735	23	22	tourism	tourism	NOUN
easat-9735	23	23	destinations	destination	NOUN
easat-9735	24	1	[	[	X
easat-9735	24	2	3	3	NUM
easat-9735	24	3	,	,	PUNCT
easat-9735	24	4	4	4	NUM
easat-9735	24	5	]	]	PUNCT
easat-9735	24	6	.	.	PUNCT
easat-9735	25	1	however	however	ADV
easat-9735	25	2	,	,	PUNCT
easat-9735	25	3	the	the	DET
easat-9735	25	4	mechanisms	mechanism	NOUN
easat-9735	25	5	through	through	ADP
easat-9735	25	6	which	which	PRON
easat-9735	25	7	innovation	innovation	NOUN
easat-9735	25	8	is	be	AUX
easat-9735	25	9	stimulated	stimulate	VERB
easat-9735	25	10	at	at	ADP
easat-9735	25	11	the	the	DET
easat-9735	25	12	employee	employee	NOUN
easat-9735	25	13	level	level	NOUN
easat-9735	25	14	remain	remain	VERB
easat-9735	25	15	underexplored	underexplored	ADJ
easat-9735	25	16	,	,	PUNCT
easat-9735	25	17	particularly	particularly	ADV
easat-9735	25	18	regarding	regard	VERB
easat-9735	25	19	how	how	SCONJ
easat-9735	25	20	customer	customer	NOUN
easat-9735	25	21	-	-	PUNCT
easat-9735	25	22	related	relate	VERB
easat-9735	25	23	processes	process	NOUN
easat-9735	25	24	shape	shape	NOUN
easat-9735	25	25	innovation	innovation	NOUN
easat-9735	25	26	outcomes	outcome	NOUN
easat-9735	25	27	.	.	PUNCT
easat-9735	26	1	among	among	ADP
easat-9735	26	2	the	the	DET
easat-9735	26	3	multiple	multiple	ADJ
easat-9735	26	4	drivers	driver	NOUN
easat-9735	26	5	of	of	ADP
easat-9735	26	6	innovation	innovation	NOUN
easat-9735	26	7	,	,	PUNCT
easat-9735	26	8	customer	customer	NOUN
easat-9735	26	9	feedback	feedback	NOUN
easat-9735	26	10	represents	represent	VERB
easat-9735	26	11	a	a	DET
easat-9735	26	12	critical	critical	ADJ
easat-9735	26	13	yet	yet	ADV
easat-9735	26	14	underutilized	underutilized	ADJ
easat-9735	26	15	resource	resource	NOUN
easat-9735	26	16	.	.	PUNCT
easat-9735	27	1	traditionally	traditionally	ADV
easat-9735	27	2	regarded	regard	VERB
easat-9735	27	3	as	as	ADP
easat-9735	27	4	a	a	DET
easat-9735	27	5	tool	tool	NOUN
easat-9735	27	6	for	for	ADP
easat-9735	27	7	service	service	NOUN
easat-9735	27	8	evaluation	evaluation	NOUN
easat-9735	27	9	,	,	PUNCT
easat-9735	27	10	customer	customer	NOUN
easat-9735	27	11	feedback	feedback	NOUN
easat-9735	27	12	can	can	AUX
easat-9735	27	13	also	also	ADV
easat-9735	27	14	act	act	VERB
easat-9735	27	15	as	as	ADP
easat-9735	27	16	a	a	DET
easat-9735	27	17	catalyst	catalyst	NOUN
easat-9735	27	18	for	for	ADP
easat-9735	27	19	employee	employee	NOUN
easat-9735	27	20	learning	learning	NOUN
easat-9735	27	21	and	and	CCONJ
easat-9735	27	22	creative	creative	ADJ
easat-9735	27	23	problem	problem	NOUN
easat-9735	27	24	-	-	PUNCT
easat-9735	27	25	solving	solve	VERB
easat-9735	27	26	[	[	X
easat-9735	27	27	5	5	NUM
easat-9735	27	28	,	,	PUNCT
easat-9735	27	29	6	6	NUM
easat-9735	27	30	]	]	PUNCT
easat-9735	27	31	.	.	PUNCT
easat-9735	28	1	emerging	emerge	VERB
easat-9735	28	2	research	research	NOUN
easat-9735	28	3	shows	show	VERB
easat-9735	28	4	that	that	SCONJ
easat-9735	28	5	engaging	engage	VERB
easat-9735	28	6	with	with	ADP
easat-9735	28	7	customers	customer	NOUN
easat-9735	28	8	fosters	foster	VERB
easat-9735	28	9	innovative	innovative	ADJ
easat-9735	28	10	behavior	behavior	NOUN
easat-9735	28	11	by	by	ADP
easat-9735	28	12	providing	provide	VERB
easat-9735	28	13	employees	employee	NOUN
easat-9735	28	14	with	with	ADP
easat-9735	28	15	information	information	NOUN
easat-9735	28	16	,	,	PUNCT
easat-9735	28	17	encouragement	encouragement	NOUN
easat-9735	28	18	,	,	PUNCT
easat-9735	28	19	and	and	CCONJ
easat-9735	28	20	opportunities	opportunity	NOUN
easat-9735	28	21	to	to	PART
easat-9735	28	22	test	test	VERB
easat-9735	28	23	new	new	ADJ
easat-9735	28	24	ideas	idea	NOUN
easat-9735	28	25	[	[	X
easat-9735	28	26	7	7	NUM
easat-9735	28	27	,	,	PUNCT
easat-9735	28	28	8	8	NUM
easat-9735	28	29	]	]	PUNCT
easat-9735	28	30	.	.	PUNCT
easat-9735	29	1	despite	despite	SCONJ
easat-9735	29	2	this	this	PRON
easat-9735	29	3	,	,	PUNCT
easat-9735	29	4	few	few	ADJ
easat-9735	29	5	studies	study	NOUN
easat-9735	29	6	have	have	AUX
easat-9735	29	7	linked	link	VERB
easat-9735	29	8	customer	customer	NOUN
easat-9735	29	9	feedback	feedback	NOUN
easat-9735	29	10	explicitly	explicitly	ADV
easat-9735	29	11	to	to	ADP
easat-9735	29	12	innovation	innovation	NOUN
easat-9735	29	13	-	-	PUNCT
easat-9735	29	14	driven	drive	VERB
easat-9735	29	15	competitiveness	competitiveness	NOUN
easat-9735	29	16	in	in	ADP
easat-9735	29	17	tourism	tourism	NOUN
easat-9735	29	18	.	.	PUNCT
easat-9735	30	1	to	to	PART
easat-9735	30	2	address	address	VERB
easat-9735	30	3	this	this	DET
easat-9735	30	4	gap	gap	NOUN
easat-9735	30	5	,	,	PUNCT
easat-9735	30	6	the	the	DET
easat-9735	30	7	present	present	ADJ
easat-9735	30	8	study	study	NOUN
easat-9735	30	9	draws	draw	VERB
easat-9735	30	10	on	on	ADP
easat-9735	30	11	social	social	ADJ
easat-9735	30	12	cognitive	cognitive	ADJ
easat-9735	30	13	theory	theory	NOUN
easat-9735	30	14	bandura	bandura	NOUN
easat-9735	30	15	[	[	X
easat-9735	30	16	9	9	NUM
easat-9735	30	17	]	]	PUNCT
easat-9735	30	18	and	and	CCONJ
easat-9735	30	19	selfdetermination	selfdetermination	PROPN
easat-9735	30	20	theory	theory	NOUN
easat-9735	30	21	[	[	X
easat-9735	30	22	10	10	NUM
easat-9735	30	23	,	,	PUNCT
easat-9735	30	24	11	11	NUM
easat-9735	30	25	]	]	PUNCT
easat-9735	30	26	.	.	PUNCT
easat-9735	31	1	from	from	ADP
easat-9735	31	2	a	a	DET
easat-9735	31	3	social	social	ADJ
easat-9735	31	4	cognitive	cognitive	ADJ
easat-9735	31	5	perspective	perspective	NOUN
easat-9735	31	6	,	,	PUNCT
easat-9735	31	7	customer	customer	NOUN
easat-9735	31	8	feedback	feedback	NOUN
easat-9735	31	9	enhances	enhance	VERB
easat-9735	31	10	employees	employee	NOUN
easat-9735	31	11	’	’	PART
easat-9735	31	12	self	self	NOUN
easat-9735	31	13	-	-	PUNCT
easat-9735	31	14	efficacy	efficacy	NOUN
easat-9735	31	15	,	,	PUNCT
easat-9735	31	16	thereby	thereby	ADV
easat-9735	31	17	motivating	motivate	VERB
easat-9735	31	18	them	they	PRON
easat-9735	31	19	to	to	PART
easat-9735	31	20	attempt	attempt	VERB
easat-9735	31	21	and	and	CCONJ
easat-9735	31	22	persist	persist	VERB
easat-9735	31	23	in	in	ADP
easat-9735	31	24	innovative	innovative	ADJ
easat-9735	31	25	behaviors	behavior	NOUN
easat-9735	31	26	.	.	PUNCT
easat-9735	32	1	from	from	ADP
easat-9735	32	2	a	a	DET
easat-9735	32	3	1925	1925	NUM
easat-9735	32	4	edelweiss	edelweiss	PROPN
easat-9735	32	5	applied	apply	VERB
easat-9735	32	6	science	science	NOUN
easat-9735	32	7	and	and	CCONJ
easat-9735	32	8	technology	technology	NOUN
easat-9735	32	9	issn	issn	PROPN
easat-9735	32	10	:	:	PUNCT
easat-9735	32	11	2576	2576	NUM
easat-9735	32	12	-	-	SYM
easat-9735	32	13	8484	8484	NUM
easat-9735	32	14	vol	vol	NOUN
easat-9735	32	15	.	.	PROPN
easat-9735	33	1	9	9	NUM
easat-9735	33	2	,	,	PUNCT
easat-9735	33	3	no	no	INTJ
easat-9735	33	4	.	.	NOUN
easat-9735	33	5	8	8	NUM
easat-9735	33	6	:	:	PUNCT
easat-9735	33	7	1924	1924	NUM
easat-9735	33	8	-	-	SYM
easat-9735	33	9	1939	1939	NUM
easat-9735	33	10	,	,	PUNCT
easat-9735	33	11	2025	2025	NUM
easat-9735	33	12	doi	doi	NOUN
easat-9735	33	13	:	:	PUNCT
easat-9735	33	14	10.55214/2576	10.55214/2576	NUM
easat-9735	33	15	-	-	SYM
easat-9735	33	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	33	17	©	©	ADP
easat-9735	33	18	2025	2025	NUM
easat-9735	33	19	by	by	ADP
easat-9735	33	20	the	the	DET
easat-9735	33	21	authors	author	NOUN
easat-9735	33	22	;	;	PUNCT
easat-9735	33	23	licensee	licensee	PROPN
easat-9735	33	24	learning	learning	NOUN
easat-9735	33	25	gate	gate	NOUN
easat-9735	33	26	self	self	NOUN
easat-9735	33	27	-	-	PUNCT
easat-9735	33	28	determination	determination	NOUN
easat-9735	33	29	perspective	perspective	NOUN
easat-9735	33	30	,	,	PUNCT
easat-9735	33	31	contextual	contextual	ADJ
easat-9735	33	32	conditions	condition	NOUN
easat-9735	33	33	—	—	PUNCT
easat-9735	33	34	such	such	ADJ
easat-9735	33	35	as	as	ADP
easat-9735	33	36	interpersonal	interpersonal	ADJ
easat-9735	33	37	sensitivity	sensitivity	NOUN
easat-9735	33	38	and	and	CCONJ
easat-9735	33	39	work	work	NOUN
easat-9735	33	40	autonomy	autonomy	NOUN
easat-9735	33	41	—	—	PUNCT
easat-9735	33	42	shape	shape	VERB
easat-9735	33	43	the	the	DET
easat-9735	33	44	degree	degree	NOUN
easat-9735	33	45	to	to	PART
easat-9735	33	46	which	which	DET
easat-9735	33	47	feedback	feedback	NOUN
easat-9735	33	48	is	be	AUX
easat-9735	33	49	internalized	internalize	VERB
easat-9735	33	50	and	and	CCONJ
easat-9735	33	51	translated	translate	VERB
easat-9735	33	52	into	into	ADP
easat-9735	33	53	innovation	innovation	NOUN
easat-9735	33	54	[	[	X
easat-9735	33	55	12	12	NUM
easat-9735	33	56	,	,	PUNCT
easat-9735	33	57	13	13	NUM
easat-9735	33	58	]	]	PUNCT
easat-9735	33	59	.	.	PUNCT
easat-9735	34	1	this	this	DET
easat-9735	34	2	study	study	NOUN
easat-9735	34	3	develops	develop	VERB
easat-9735	34	4	and	and	CCONJ
easat-9735	34	5	tests	test	VERB
easat-9735	34	6	a	a	DET
easat-9735	34	7	feedback	feedback	NOUN
easat-9735	34	8	–	–	PUNCT
easat-9735	34	9	efficacy	efficacy	NOUN
easat-9735	34	10	–	–	PUNCT
easat-9735	34	11	innovation	innovation	NOUN
easat-9735	34	12	(	(	PUNCT
easat-9735	34	13	fei	fei	NOUN
easat-9735	34	14	)	)	PUNCT
easat-9735	34	15	framework	framework	NOUN
easat-9735	34	16	to	to	PART
easat-9735	34	17	investigate	investigate	VERB
easat-9735	34	18	these	these	DET
easat-9735	34	19	mechanisms	mechanism	NOUN
easat-9735	34	20	within	within	ADP
easat-9735	34	21	the	the	DET
easat-9735	34	22	context	context	NOUN
easat-9735	34	23	of	of	ADP
easat-9735	34	24	xi’an	xi’an	PROPN
easat-9735	34	25	’s	’s	PART
easat-9735	34	26	hospitality	hospitality	NOUN
easat-9735	34	27	and	and	CCONJ
easat-9735	34	28	tourism	tourism	NOUN
easat-9735	34	29	industry	industry	NOUN
easat-9735	34	30	.	.	PUNCT
easat-9735	35	1	specifically	specifically	ADV
easat-9735	35	2	,	,	PUNCT
easat-9735	35	3	we	we	PRON
easat-9735	35	4	examine	examine	VERB
easat-9735	35	5	(	(	PUNCT
easat-9735	35	6	1	1	X
easat-9735	35	7	)	)	PUNCT
easat-9735	35	8	the	the	DET
easat-9735	35	9	mediating	mediate	VERB
easat-9735	35	10	role	role	NOUN
easat-9735	35	11	of	of	ADP
easat-9735	35	12	self	self	NOUN
easat-9735	35	13	-	-	PUNCT
easat-9735	35	14	efficacy	efficacy	NOUN
easat-9735	35	15	in	in	ADP
easat-9735	35	16	linking	link	VERB
easat-9735	35	17	customer	customer	NOUN
easat-9735	35	18	feedback	feedback	NOUN
easat-9735	35	19	to	to	ADP
easat-9735	35	20	employee	employee	NOUN
easat-9735	35	21	innovation	innovation	NOUN
easat-9735	35	22	,	,	PUNCT
easat-9735	35	23	(	(	PUNCT
easat-9735	35	24	2	2	X
easat-9735	35	25	)	)	PUNCT
easat-9735	35	26	the	the	DET
easat-9735	35	27	moderating	moderate	VERB
easat-9735	35	28	effect	effect	NOUN
easat-9735	35	29	of	of	ADP
easat-9735	35	30	interpersonal	interpersonal	ADJ
easat-9735	35	31	sensitivity	sensitivity	NOUN
easat-9735	35	32	in	in	ADP
easat-9735	35	33	the	the	DET
easat-9735	35	34	feedback	feedback	NOUN
easat-9735	35	35	–	–	PUNCT
easat-9735	35	36	efficacy	efficacy	NOUN
easat-9735	35	37	relationship	relationship	NOUN
easat-9735	35	38	,	,	PUNCT
easat-9735	35	39	and	and	CCONJ
easat-9735	35	40	(	(	PUNCT
easat-9735	35	41	3	3	X
easat-9735	35	42	)	)	PUNCT
easat-9735	35	43	the	the	DET
easat-9735	35	44	moderating	moderate	VERB
easat-9735	35	45	effect	effect	NOUN
easat-9735	35	46	of	of	ADP
easat-9735	35	47	work	work	NOUN
easat-9735	35	48	autonomy	autonomy	NOUN
easat-9735	35	49	in	in	ADP
easat-9735	35	50	the	the	DET
easat-9735	35	51	efficacy	efficacy	NOUN
easat-9735	35	52	–	–	PUNCT
easat-9735	35	53	innovation	innovation	NOUN
easat-9735	35	54	relationship	relationship	NOUN
easat-9735	35	55	.	.	PUNCT
easat-9735	36	1	by	by	ADP
easat-9735	36	2	applying	apply	VERB
easat-9735	36	3	pls	pls	NOUN
easat-9735	36	4	-	-	PUNCT
easat-9735	36	5	sem	sem	NOUN
easat-9735	36	6	analysis	analysis	NOUN
easat-9735	36	7	to	to	ADP
easat-9735	36	8	data	datum	NOUN
easat-9735	36	9	collected	collect	VERB
easat-9735	36	10	from	from	ADP
easat-9735	36	11	420	420	NUM
easat-9735	36	12	frontline	frontline	NOUN
easat-9735	36	13	employees	employee	NOUN
easat-9735	36	14	and	and	CCONJ
easat-9735	36	15	supplementing	supplement	VERB
easat-9735	36	16	it	it	PRON
easat-9735	36	17	with	with	ADP
easat-9735	36	18	qualitative	qualitative	ADJ
easat-9735	36	19	interviews	interview	NOUN
easat-9735	36	20	,	,	PUNCT
easat-9735	36	21	the	the	DET
easat-9735	36	22	study	study	NOUN
easat-9735	36	23	provides	provide	VERB
easat-9735	36	24	comprehensive	comprehensive	ADJ
easat-9735	36	25	insights	insight	NOUN
easat-9735	36	26	into	into	ADP
easat-9735	36	27	the	the	DET
easat-9735	36	28	micro	micro	ADJ
easat-9735	36	29	-	-	NOUN
easat-9735	36	30	level	level	ADJ
easat-9735	36	31	processes	process	NOUN
easat-9735	36	32	that	that	PRON
easat-9735	36	33	drive	drive	VERB
easat-9735	36	34	innovation	innovation	NOUN
easat-9735	36	35	in	in	ADP
easat-9735	36	36	tourism	tourism	NOUN
easat-9735	36	37	.	.	PUNCT
easat-9735	37	1	the	the	DET
easat-9735	37	2	findings	finding	NOUN
easat-9735	37	3	of	of	ADP
easat-9735	37	4	this	this	DET
easat-9735	37	5	research	research	NOUN
easat-9735	37	6	contribute	contribute	VERB
easat-9735	37	7	to	to	ADP
easat-9735	37	8	the	the	DET
easat-9735	37	9	literature	literature	NOUN
easat-9735	37	10	by	by	ADP
easat-9735	37	11	advancing	advance	VERB
easat-9735	37	12	understanding	understanding	NOUN
easat-9735	37	13	of	of	ADP
easat-9735	37	14	how	how	SCONJ
easat-9735	37	15	customer	customer	NOUN
easat-9735	37	16	feedback	feedback	NOUN
easat-9735	37	17	fosters	foster	VERB
easat-9735	37	18	employee	employee	NOUN
easat-9735	37	19	innovation	innovation	NOUN
easat-9735	37	20	through	through	ADP
easat-9735	37	21	psychological	psychological	ADJ
easat-9735	37	22	mechanisms	mechanism	NOUN
easat-9735	37	23	and	and	CCONJ
easat-9735	37	24	contextual	contextual	ADJ
easat-9735	37	25	moderators	moderator	NOUN
easat-9735	37	26	.	.	PUNCT
easat-9735	38	1	more	more	ADV
easat-9735	38	2	importantly	importantly	ADV
easat-9735	38	3	,	,	PUNCT
easat-9735	38	4	by	by	ADP
easat-9735	38	5	linking	link	VERB
easat-9735	38	6	employee	employee	NOUN
easat-9735	38	7	innovation	innovation	NOUN
easat-9735	38	8	to	to	ADP
easat-9735	38	9	tourism	tourism	NOUN
easat-9735	38	10	competitiveness	competitiveness	NOUN
easat-9735	38	11	,	,	PUNCT
easat-9735	38	12	this	this	DET
easat-9735	38	13	study	study	NOUN
easat-9735	38	14	situates	situate	VERB
easat-9735	38	15	individual	individual	ADJ
easat-9735	38	16	-	-	PUNCT
easat-9735	38	17	level	level	NOUN
easat-9735	38	18	processes	process	NOUN
easat-9735	38	19	within	within	ADP
easat-9735	38	20	a	a	DET
easat-9735	38	21	broader	broad	ADJ
easat-9735	38	22	strategic	strategic	ADJ
easat-9735	38	23	framework	framework	NOUN
easat-9735	38	24	.	.	PUNCT
easat-9735	39	1	practically	practically	ADV
easat-9735	39	2	,	,	PUNCT
easat-9735	39	3	the	the	DET
easat-9735	39	4	results	result	NOUN
easat-9735	39	5	highlight	highlight	VERB
easat-9735	39	6	the	the	DET
easat-9735	39	7	importance	importance	NOUN
easat-9735	39	8	for	for	ADP
easat-9735	39	9	tourism	tourism	NOUN
easat-9735	39	10	managers	manager	NOUN
easat-9735	39	11	of	of	ADP
easat-9735	39	12	cultivating	cultivate	VERB
easat-9735	39	13	feedback	feedback	NOUN
easat-9735	39	14	-	-	PUNCT
easat-9735	39	15	rich	rich	ADJ
easat-9735	39	16	organizational	organizational	ADJ
easat-9735	39	17	cultures	culture	NOUN
easat-9735	39	18	,	,	PUNCT
easat-9735	39	19	strengthening	strengthen	VERB
easat-9735	39	20	employee	employee	NOUN
easat-9735	39	21	self	self	NOUN
easat-9735	39	22	-	-	PUNCT
easat-9735	39	23	efficacy	efficacy	NOUN
easat-9735	39	24	,	,	PUNCT
easat-9735	39	25	and	and	CCONJ
easat-9735	39	26	promoting	promote	VERB
easat-9735	39	27	work	work	NOUN
easat-9735	39	28	autonomy	autonomy	NOUN
easat-9735	39	29	,	,	PUNCT
easat-9735	39	30	thereby	thereby	ADV
easat-9735	39	31	leveraging	leverage	VERB
easat-9735	39	32	feedbackdriven	feedbackdriven	VERB
easat-9735	39	33	innovation	innovation	NOUN
easat-9735	39	34	to	to	PART
easat-9735	39	35	sustain	sustain	VERB
easat-9735	39	36	competitive	competitive	ADJ
easat-9735	39	37	advantage	advantage	NOUN
easat-9735	39	38	in	in	ADP
easat-9735	39	39	the	the	DET
easat-9735	39	40	tourism	tourism	NOUN
easat-9735	39	41	marketplace	marketplace	NOUN
easat-9735	39	42	.	.	PUNCT
easat-9735	40	1	2	2	X
easat-9735	40	2	.	.	X
easat-9735	40	3	literature	literature	NOUN
easat-9735	40	4	review	review	VERB
easat-9735	40	5	2.1	2.1	NUM
easat-9735	40	6	.	.	PUNCT
easat-9735	41	1	customer	customer	NOUN
easat-9735	41	2	feedback	feedback	NOUN
easat-9735	41	3	and	and	CCONJ
easat-9735	41	4	employee	employee	NOUN
easat-9735	41	5	innovation	innovation	NOUN
easat-9735	41	6	behavior	behavior	NOUN
easat-9735	41	7	customer	customer	NOUN
easat-9735	41	8	feedback	feedback	NOUN
easat-9735	41	9	has	have	AUX
easat-9735	41	10	shifted	shift	VERB
easat-9735	41	11	from	from	ADP
easat-9735	41	12	being	be	AUX
easat-9735	41	13	a	a	DET
easat-9735	41	14	mere	mere	ADJ
easat-9735	41	15	evaluative	evaluative	ADJ
easat-9735	41	16	tool	tool	NOUN
easat-9735	41	17	to	to	ADP
easat-9735	41	18	becoming	become	VERB
easat-9735	41	19	a	a	DET
easat-9735	41	20	catalyst	catalyst	NOUN
easat-9735	41	21	for	for	ADP
easat-9735	41	22	employee	employee	NOUN
easat-9735	41	23	innovation	innovation	NOUN
easat-9735	41	24	behavior	behavior	NOUN
easat-9735	41	25	.	.	PUNCT
easat-9735	42	1	it	it	PRON
easat-9735	42	2	provides	provide	VERB
easat-9735	42	3	employees	employee	NOUN
easat-9735	42	4	with	with	ADP
easat-9735	42	5	critical	critical	ADJ
easat-9735	42	6	information	information	NOUN
easat-9735	42	7	,	,	PUNCT
easat-9735	42	8	motivation	motivation	NOUN
easat-9735	42	9	,	,	PUNCT
easat-9735	42	10	and	and	CCONJ
easat-9735	42	11	opportunities	opportunity	NOUN
easat-9735	42	12	to	to	PART
easat-9735	42	13	experiment	experiment	VERB
easat-9735	42	14	with	with	ADP
easat-9735	42	15	new	new	ADJ
easat-9735	42	16	ideas	idea	NOUN
easat-9735	42	17	.	.	PUNCT
easat-9735	43	1	recent	recent	ADJ
easat-9735	43	2	studies	study	NOUN
easat-9735	43	3	confirm	confirm	VERB
easat-9735	43	4	this	this	DET
easat-9735	43	5	trend	trend	NOUN
easat-9735	43	6	.	.	PUNCT
easat-9735	44	1	lim	lim	PROPN
easat-9735	44	2	,	,	PUNCT
easat-9735	44	3	et	et	PROPN
easat-9735	44	4	al	al	PROPN
easat-9735	44	5	.	.	PUNCT
easat-9735	45	1	[	[	X
easat-9735	45	2	8	8	NUM
easat-9735	45	3	]	]	PUNCT
easat-9735	45	4	conducted	conduct	VERB
easat-9735	45	5	a	a	DET
easat-9735	45	6	meta	meta	ADJ
easat-9735	45	7	-	-	PUNCT
easat-9735	45	8	analysis	analysis	NOUN
easat-9735	45	9	and	and	CCONJ
easat-9735	45	10	found	find	VERB
easat-9735	45	11	that	that	SCONJ
easat-9735	45	12	customer	customer	NOUN
easat-9735	45	13	-	-	PUNCT
easat-9735	45	14	oriented	orient	VERB
easat-9735	45	15	behaviors	behavior	NOUN
easat-9735	45	16	,	,	PUNCT
easat-9735	45	17	including	include	VERB
easat-9735	45	18	feedback	feedback	NOUN
easat-9735	45	19	integration	integration	NOUN
easat-9735	45	20	,	,	PUNCT
easat-9735	45	21	are	be	AUX
easat-9735	45	22	among	among	ADP
easat-9735	45	23	the	the	DET
easat-9735	45	24	most	most	ADV
easat-9735	45	25	influential	influential	ADJ
easat-9735	45	26	predictors	predictor	NOUN
easat-9735	45	27	of	of	ADP
easat-9735	45	28	innovation	innovation	NOUN
easat-9735	45	29	in	in	ADP
easat-9735	45	30	hospitality	hospitality	NOUN
easat-9735	45	31	and	and	CCONJ
easat-9735	45	32	tourism	tourism	NOUN
easat-9735	45	33	.	.	PUNCT
easat-9735	46	1	zhu	zhu	PROPN
easat-9735	46	2	,	,	PUNCT
easat-9735	46	3	et	et	PROPN
easat-9735	46	4	al	al	PROPN
easat-9735	46	5	.	.	PUNCT
easat-9735	47	1	[	[	X
easat-9735	47	2	14	14	NUM
easat-9735	47	3	]	]	PUNCT
easat-9735	47	4	further	far	ADV
easat-9735	47	5	emphasized	emphasize	VERB
easat-9735	47	6	that	that	SCONJ
easat-9735	47	7	continuous	continuous	ADJ
easat-9735	47	8	interaction	interaction	NOUN
easat-9735	47	9	with	with	ADP
easat-9735	47	10	customers	customer	NOUN
easat-9735	47	11	fosters	foster	VERB
easat-9735	47	12	innovation	innovation	NOUN
easat-9735	47	13	,	,	PUNCT
easat-9735	47	14	as	as	SCONJ
easat-9735	47	15	employees	employee	NOUN
easat-9735	47	16	use	use	VERB
easat-9735	47	17	feedback	feedback	NOUN
easat-9735	47	18	to	to	PART
easat-9735	47	19	refine	refine	VERB
easat-9735	47	20	processes	process	NOUN
easat-9735	47	21	and	and	CCONJ
easat-9735	47	22	generate	generate	VERB
easat-9735	47	23	novel	novel	ADJ
easat-9735	47	24	solutions	solution	NOUN
easat-9735	47	25	.	.	PUNCT
easat-9735	48	1	more	more	ADV
easat-9735	48	2	recently	recently	ADV
easat-9735	48	3	,	,	PUNCT
easat-9735	48	4	zhou	zhou	PROPN
easat-9735	48	5	,	,	PUNCT
easat-9735	48	6	et	et	PROPN
easat-9735	48	7	al	al	PROPN
easat-9735	48	8	.	.	PUNCT
easat-9735	49	1	[	[	X
easat-9735	49	2	15	15	NUM
easat-9735	49	3	]	]	PUNCT
easat-9735	49	4	demonstrated	demonstrate	VERB
easat-9735	49	5	that	that	SCONJ
easat-9735	49	6	customer	customer	NOUN
easat-9735	49	7	characteristics	characteristic	NOUN
easat-9735	49	8	such	such	ADJ
easat-9735	49	9	as	as	ADP
easat-9735	49	10	perfectionism	perfectionism	NOUN
easat-9735	49	11	can	can	AUX
easat-9735	49	12	shape	shape	VERB
easat-9735	49	13	frontline	frontline	NOUN
easat-9735	49	14	employees	employee	NOUN
easat-9735	49	15	’	’	PART
easat-9735	49	16	service	service	NOUN
easat-9735	49	17	innovation	innovation	NOUN
easat-9735	49	18	,	,	PUNCT
easat-9735	49	19	illustrating	illustrate	VERB
easat-9735	49	20	the	the	DET
easat-9735	49	21	complexity	complexity	NOUN
easat-9735	49	22	of	of	ADP
easat-9735	49	23	feedback	feedback	NOUN
easat-9735	49	24	as	as	ADP
easat-9735	49	25	both	both	CCONJ
easat-9735	49	26	a	a	DET
easat-9735	49	27	resource	resource	NOUN
easat-9735	49	28	and	and	CCONJ
easat-9735	49	29	a	a	DET
easat-9735	49	30	challenge	challenge	NOUN
easat-9735	49	31	.	.	PUNCT
easat-9735	50	1	despite	despite	SCONJ
easat-9735	50	2	these	these	DET
easat-9735	50	3	insights	insight	NOUN
easat-9735	50	4	,	,	PUNCT
easat-9735	50	5	the	the	DET
easat-9735	50	6	mechanisms	mechanism	NOUN
easat-9735	50	7	through	through	ADP
easat-9735	50	8	which	which	PRON
easat-9735	50	9	feedback	feedback	NOUN
easat-9735	50	10	translates	translate	VERB
easat-9735	50	11	into	into	ADP
easat-9735	50	12	innovation	innovation	NOUN
easat-9735	50	13	remain	remain	VERB
easat-9735	50	14	underexplored	underexplored	ADJ
easat-9735	50	15	in	in	ADP
easat-9735	50	16	tourism	tourism	NOUN
easat-9735	50	17	contexts	contexts	NOUN
easat-9735	50	18	.	.	PUNCT
easat-9735	51	1	2.2	2.2	NUM
easat-9735	51	2	.	.	PUNCT
easat-9735	51	3	self	self	NOUN
easat-9735	51	4	-	-	PUNCT
easat-9735	51	5	efficacy	efficacy	NOUN
easat-9735	51	6	as	as	ADP
easat-9735	51	7	a	a	DET
easat-9735	51	8	mediating	mediate	VERB
easat-9735	51	9	mechanism	mechanism	NOUN
easat-9735	51	10	self	self	NOUN
easat-9735	51	11	-	-	PUNCT
easat-9735	51	12	efficacy	efficacy	NOUN
easat-9735	51	13	,	,	PUNCT
easat-9735	51	14	a	a	DET
easat-9735	51	15	central	central	ADJ
easat-9735	51	16	concept	concept	NOUN
easat-9735	51	17	in	in	ADP
easat-9735	51	18	social	social	ADJ
easat-9735	51	19	cognitive	cognitive	ADJ
easat-9735	51	20	theory	theory	NOUN
easat-9735	51	21	,	,	PUNCT
easat-9735	51	22	refers	refer	VERB
easat-9735	51	23	to	to	ADP
easat-9735	51	24	individuals	individual	NOUN
easat-9735	51	25	’	'	PUNCT
easat-9735	51	26	beliefs	belief	NOUN
easat-9735	51	27	in	in	ADP
easat-9735	51	28	their	their	PRON
easat-9735	51	29	capacity	capacity	NOUN
easat-9735	51	30	to	to	PART
easat-9735	51	31	perform	perform	VERB
easat-9735	51	32	tasks	task	NOUN
easat-9735	51	33	successfully	successfully	ADV
easat-9735	51	34	[	[	X
easat-9735	51	35	9	9	NUM
easat-9735	51	36	]	]	PUNCT
easat-9735	51	37	.	.	PUNCT
easat-9735	52	1	high	high	ADJ
easat-9735	52	2	self	self	NOUN
easat-9735	52	3	-	-	PUNCT
easat-9735	52	4	efficacy	efficacy	NOUN
easat-9735	52	5	enhances	enhance	VERB
easat-9735	52	6	persistence	persistence	NOUN
easat-9735	52	7	,	,	PUNCT
easat-9735	52	8	resilience	resilience	NOUN
easat-9735	52	9	,	,	PUNCT
easat-9735	52	10	and	and	CCONJ
easat-9735	52	11	creative	creative	ADJ
easat-9735	52	12	problem	problem	NOUN
easat-9735	52	13	-	-	PUNCT
easat-9735	52	14	solving	solving	NOUN
easat-9735	52	15	,	,	PUNCT
easat-9735	52	16	thereby	thereby	ADV
easat-9735	52	17	facilitating	facilitate	VERB
easat-9735	52	18	innovation	innovation	NOUN
easat-9735	52	19	.	.	PUNCT
easat-9735	53	1	empirical	empirical	ADJ
easat-9735	53	2	evidence	evidence	NOUN
easat-9735	53	3	supports	support	VERB
easat-9735	53	4	its	its	PRON
easat-9735	53	5	mediating	mediate	VERB
easat-9735	53	6	role	role	NOUN
easat-9735	53	7	in	in	ADP
easat-9735	53	8	organizational	organizational	ADJ
easat-9735	53	9	settings	setting	NOUN
easat-9735	53	10	.	.	PUNCT
easat-9735	54	1	prayag	prayag	PROPN
easat-9735	54	2	and	and	CCONJ
easat-9735	54	3	dassanayake	dassanayake	VERB
easat-9735	55	1	[	[	X
easat-9735	55	2	16	16	NUM
easat-9735	55	3	]	]	PUNCT
easat-9735	55	4	found	find	VERB
easat-9735	55	5	that	that	SCONJ
easat-9735	55	6	creative	creative	ADJ
easat-9735	55	7	self	self	NOUN
easat-9735	55	8	-	-	PUNCT
easat-9735	55	9	efficacy	efficacy	NOUN
easat-9735	55	10	enhances	enhance	VERB
easat-9735	55	11	both	both	CCONJ
easat-9735	55	12	individual	individual	ADJ
easat-9735	55	13	and	and	CCONJ
easat-9735	55	14	organizational	organizational	ADJ
easat-9735	55	15	resilience	resilience	NOUN
easat-9735	55	16	in	in	ADP
easat-9735	55	17	tourism	tourism	NOUN
easat-9735	55	18	,	,	PUNCT
easat-9735	55	19	underscoring	underscore	VERB
easat-9735	55	20	its	its	PRON
easat-9735	55	21	importance	importance	NOUN
easat-9735	55	22	in	in	ADP
easat-9735	55	23	innovation	innovation	NOUN
easat-9735	55	24	processes	process	NOUN
easat-9735	55	25	.	.	PUNCT
easat-9735	56	1	similarly	similarly	ADV
easat-9735	56	2	,	,	PUNCT
easat-9735	56	3	wan	wan	PROPN
easat-9735	56	4	,	,	PUNCT
easat-9735	56	5	et	et	PROPN
easat-9735	56	6	al	al	PROPN
easat-9735	56	7	.	.	PUNCT
easat-9735	57	1	[	[	X
easat-9735	57	2	7	7	X
easat-9735	57	3	]	]	PUNCT
easat-9735	57	4	showed	show	VERB
easat-9735	57	5	that	that	SCONJ
easat-9735	57	6	self	self	NOUN
easat-9735	57	7	-	-	PUNCT
easat-9735	57	8	efficacy	efficacy	NOUN
easat-9735	57	9	mediates	mediate	VERB
easat-9735	57	10	the	the	DET
easat-9735	57	11	relationship	relationship	NOUN
easat-9735	57	12	between	between	ADP
easat-9735	57	13	engagement	engagement	NOUN
easat-9735	57	14	and	and	CCONJ
easat-9735	57	15	service	service	NOUN
easat-9735	57	16	innovation	innovation	NOUN
easat-9735	57	17	in	in	ADP
easat-9735	57	18	hospitality	hospitality	NOUN
easat-9735	57	19	.	.	PUNCT
easat-9735	58	1	naseem	naseem	PROPN
easat-9735	58	2	and	and	CCONJ
easat-9735	58	3	khan	khan	PROPN
easat-9735	59	1	[	[	X
easat-9735	59	2	17	17	NUM
easat-9735	59	3	]	]	PUNCT
easat-9735	59	4	also	also	ADV
easat-9735	59	5	identified	identify	VERB
easat-9735	59	6	self	self	NOUN
easat-9735	59	7	-	-	PUNCT
easat-9735	59	8	efficacy	efficacy	NOUN
easat-9735	59	9	as	as	ADP
easat-9735	59	10	a	a	DET
easat-9735	59	11	mediator	mediator	NOUN
easat-9735	59	12	between	between	ADP
easat-9735	59	13	knowledge	knowledge	NOUN
easat-9735	59	14	sharing	sharing	NOUN
easat-9735	59	15	and	and	CCONJ
easat-9735	59	16	employee	employee	NOUN
easat-9735	59	17	innovation	innovation	NOUN
easat-9735	59	18	.	.	PUNCT
easat-9735	60	1	these	these	DET
easat-9735	60	2	findings	finding	NOUN
easat-9735	60	3	indicate	indicate	VERB
easat-9735	60	4	that	that	SCONJ
easat-9735	60	5	self	self	NOUN
easat-9735	60	6	-	-	PUNCT
easat-9735	60	7	efficacy	efficacy	NOUN
easat-9735	60	8	is	be	AUX
easat-9735	60	9	a	a	DET
easat-9735	60	10	crucial	crucial	ADJ
easat-9735	60	11	mechanism	mechanism	NOUN
easat-9735	60	12	linking	link	VERB
easat-9735	60	13	external	external	ADJ
easat-9735	60	14	input	input	NOUN
easat-9735	60	15	,	,	PUNCT
easat-9735	60	16	such	such	ADJ
easat-9735	60	17	as	as	ADP
easat-9735	60	18	customer	customer	NOUN
easat-9735	60	19	feedback	feedback	NOUN
easat-9735	60	20	,	,	PUNCT
easat-9735	60	21	to	to	ADP
easat-9735	60	22	employee	employee	NOUN
easat-9735	60	23	innovation	innovation	NOUN
easat-9735	60	24	behavior	behavior	NOUN
easat-9735	60	25	.	.	PUNCT
easat-9735	61	1	however	however	ADV
easat-9735	61	2	,	,	PUNCT
easat-9735	61	3	explicit	explicit	ADJ
easat-9735	61	4	empirical	empirical	ADJ
easat-9735	61	5	tests	test	NOUN
easat-9735	61	6	of	of	ADP
easat-9735	61	7	this	this	DET
easat-9735	61	8	mediation	mediation	NOUN
easat-9735	61	9	pathway	pathway	NOUN
easat-9735	61	10	in	in	ADP
easat-9735	61	11	the	the	DET
easat-9735	61	12	tourism	tourism	NOUN
easat-9735	61	13	industry	industry	NOUN
easat-9735	61	14	remain	remain	VERB
easat-9735	61	15	limited	limited	ADJ
easat-9735	61	16	.	.	PUNCT
easat-9735	62	1	2.3	2.3	NUM
easat-9735	62	2	.	.	PUNCT
easat-9735	62	3	employee	employee	NOUN
easat-9735	62	4	innovation	innovation	NOUN
easat-9735	62	5	behavior	behavior	NOUN
easat-9735	62	6	employee	employee	NOUN
easat-9735	62	7	innovation	innovation	NOUN
easat-9735	62	8	behavior	behavior	NOUN
easat-9735	62	9	refers	refer	VERB
easat-9735	62	10	to	to	ADP
easat-9735	62	11	the	the	DET
easat-9735	62	12	intentional	intentional	ADJ
easat-9735	62	13	generation	generation	NOUN
easat-9735	62	14	and	and	CCONJ
easat-9735	62	15	implementation	implementation	NOUN
easat-9735	62	16	of	of	ADP
easat-9735	62	17	new	new	ADJ
easat-9735	62	18	ideas	idea	NOUN
easat-9735	62	19	,	,	PUNCT
easat-9735	62	20	services	service	NOUN
easat-9735	62	21	,	,	PUNCT
easat-9735	62	22	or	or	CCONJ
easat-9735	62	23	processes	process	NOUN
easat-9735	62	24	by	by	ADP
easat-9735	62	25	employees	employee	NOUN
easat-9735	62	26	[	[	X
easat-9735	62	27	18	18	NUM
easat-9735	62	28	]	]	PUNCT
easat-9735	62	29	.	.	PUNCT
easat-9735	63	1	in	in	ADP
easat-9735	63	2	tourism	tourism	NOUN
easat-9735	63	3	and	and	CCONJ
easat-9735	63	4	hospitality	hospitality	NOUN
easat-9735	63	5	,	,	PUNCT
easat-9735	63	6	employee	employee	NOUN
easat-9735	63	7	innovation	innovation	NOUN
easat-9735	63	8	behavior	behavior	NOUN
easat-9735	63	9	is	be	AUX
easat-9735	63	10	essential	essential	ADJ
easat-9735	63	11	for	for	ADP
easat-9735	63	12	improving	improve	VERB
easat-9735	63	13	service	service	NOUN
easat-9735	63	14	quality	quality	NOUN
easat-9735	63	15	,	,	PUNCT
easat-9735	63	16	enhancing	enhance	VERB
easat-9735	63	17	customer	customer	NOUN
easat-9735	63	18	satisfaction	satisfaction	NOUN
easat-9735	63	19	,	,	PUNCT
easat-9735	63	20	and	and	CCONJ
easat-9735	63	21	achieving	achieve	VERB
easat-9735	63	22	long	long	ADJ
easat-9735	63	23	-	-	PUNCT
easat-9735	63	24	term	term	NOUN
easat-9735	63	25	competitiveness	competitiveness	NOUN
easat-9735	63	26	.	.	PUNCT
easat-9735	64	1	recent	recent	ADJ
easat-9735	64	2	work	work	NOUN
easat-9735	64	3	highlights	highlight	VERB
easat-9735	64	4	its	its	PRON
easat-9735	64	5	multidimensional	multidimensional	ADJ
easat-9735	64	6	nature	nature	NOUN
easat-9735	64	7	.	.	PUNCT
easat-9735	65	1	ma	ma	PROPN
easat-9735	65	2	and	and	CCONJ
easat-9735	65	3	wang	wang	PROPN
easat-9735	66	1	[	[	X
easat-9735	66	2	19	19	NUM
easat-9735	66	3	]	]	PUNCT
easat-9735	66	4	found	find	VERB
easat-9735	66	5	that	that	SCONJ
easat-9735	66	6	green	green	ADJ
easat-9735	66	7	self	self	NOUN
easat-9735	66	8	-	-	PUNCT
easat-9735	66	9	efficacy	efficacy	NOUN
easat-9735	66	10	and	and	CCONJ
easat-9735	66	11	motivation	motivation	NOUN
easat-9735	66	12	predict	predict	VERB
easat-9735	66	13	employees	employee	NOUN
easat-9735	66	14	’	’	PART
easat-9735	66	15	green	green	ADJ
easat-9735	66	16	innovation	innovation	NOUN
easat-9735	66	17	behavior	behavior	NOUN
easat-9735	66	18	,	,	PUNCT
easat-9735	66	19	expanding	expand	VERB
easat-9735	66	20	the	the	DET
easat-9735	66	21	1926	1926	NUM
easat-9735	66	22	edelweiss	edelweiss	PROPN
easat-9735	66	23	applied	apply	VERB
easat-9735	66	24	science	science	NOUN
easat-9735	66	25	and	and	CCONJ
easat-9735	66	26	technology	technology	NOUN
easat-9735	66	27	issn	issn	PROPN
easat-9735	66	28	:	:	PUNCT
easat-9735	66	29	2576	2576	NUM
easat-9735	66	30	-	-	SYM
easat-9735	66	31	8484	8484	NUM
easat-9735	66	32	vol	vol	NOUN
easat-9735	66	33	.	.	PROPN
easat-9735	67	1	9	9	NUM
easat-9735	67	2	,	,	PUNCT
easat-9735	67	3	no	no	INTJ
easat-9735	67	4	.	.	NOUN
easat-9735	67	5	8	8	NUM
easat-9735	67	6	:	:	PUNCT
easat-9735	67	7	1924	1924	NUM
easat-9735	67	8	-	-	SYM
easat-9735	67	9	1939	1939	NUM
easat-9735	67	10	,	,	PUNCT
easat-9735	67	11	2025	2025	NUM
easat-9735	67	12	doi	doi	NOUN
easat-9735	67	13	:	:	PUNCT
easat-9735	67	14	10.55214/2576	10.55214/2576	NUM
easat-9735	67	15	-	-	SYM
easat-9735	67	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	67	17	©	©	ADP
easat-9735	67	18	2025	2025	NUM
easat-9735	67	19	by	by	ADP
easat-9735	67	20	the	the	DET
easat-9735	67	21	authors	author	NOUN
easat-9735	67	22	;	;	PUNCT
easat-9735	67	23	licensee	licensee	PROPN
easat-9735	67	24	learning	learn	VERB
easat-9735	67	25	gate	gate	NOUN
easat-9735	67	26	construct	construct	VERB
easat-9735	67	27	into	into	ADP
easat-9735	67	28	the	the	DET
easat-9735	67	29	sustainability	sustainability	NOUN
easat-9735	67	30	domain	domain	NOUN
easat-9735	67	31	.	.	PUNCT
easat-9735	68	1	folgado	folgado	NOUN
easat-9735	68	2	-	-	PUNCT
easat-9735	68	3	fernández	fernández	PROPN
easat-9735	68	4	[	[	X
easat-9735	68	5	20	20	NUM
easat-9735	68	6	]	]	PUNCT
easat-9735	68	7	examined	examine	VERB
easat-9735	68	8	the	the	DET
easat-9735	68	9	role	role	NOUN
easat-9735	68	10	of	of	ADP
easat-9735	68	11	“	"	PUNCT
easat-9735	68	12	smart	smart	ADJ
easat-9735	68	13	employees	employee	NOUN
easat-9735	68	14	”	"	PUNCT
easat-9735	68	15	in	in	ADP
easat-9735	68	16	tourism	tourism	NOUN
easat-9735	68	17	and	and	CCONJ
easat-9735	68	18	concluded	conclude	VERB
easat-9735	68	19	that	that	SCONJ
easat-9735	68	20	technological	technological	ADJ
easat-9735	68	21	adaptation	adaptation	NOUN
easat-9735	68	22	and	and	CCONJ
easat-9735	68	23	interpersonal	interpersonal	ADJ
easat-9735	68	24	competencies	competency	NOUN
easat-9735	68	25	significantly	significantly	ADV
easat-9735	68	26	enhance	enhance	VERB
easat-9735	68	27	innovation	innovation	NOUN
easat-9735	68	28	potential	potential	NOUN
easat-9735	68	29	.	.	PUNCT
easat-9735	69	1	hatma	hatma	NOUN
easat-9735	69	2	,	,	PUNCT
easat-9735	69	3	et	et	PROPN
easat-9735	69	4	al	al	PROPN
easat-9735	69	5	.	.	PUNCT
easat-9735	70	1	[	[	X
easat-9735	70	2	4	4	X
easat-9735	70	3	]	]	PUNCT
easat-9735	70	4	also	also	ADV
easat-9735	70	5	demonstrated	demonstrate	VERB
easat-9735	70	6	that	that	SCONJ
easat-9735	70	7	organizational	organizational	ADJ
easat-9735	70	8	factors	factor	NOUN
easat-9735	70	9	foster	foster	ADJ
easat-9735	70	10	service	service	NOUN
easat-9735	70	11	innovation	innovation	NOUN
easat-9735	70	12	,	,	PUNCT
easat-9735	70	13	which	which	PRON
easat-9735	70	14	mediates	mediate	VERB
easat-9735	70	15	the	the	DET
easat-9735	70	16	link	link	NOUN
easat-9735	70	17	between	between	ADP
easat-9735	70	18	internal	internal	ADJ
easat-9735	70	19	support	support	NOUN
easat-9735	70	20	and	and	CCONJ
easat-9735	70	21	customer	customer	NOUN
easat-9735	70	22	satisfaction	satisfaction	NOUN
easat-9735	70	23	.	.	PUNCT
easat-9735	71	1	collectively	collectively	ADV
easat-9735	71	2	,	,	PUNCT
easat-9735	71	3	these	these	DET
easat-9735	71	4	studies	study	NOUN
easat-9735	71	5	confirm	confirm	VERB
easat-9735	71	6	that	that	SCONJ
easat-9735	71	7	employee	employee	NOUN
easat-9735	71	8	innovation	innovation	NOUN
easat-9735	71	9	behavior	behavior	NOUN
easat-9735	71	10	is	be	AUX
easat-9735	71	11	a	a	DET
easat-9735	71	12	critical	critical	ADJ
easat-9735	71	13	driver	driver	NOUN
easat-9735	71	14	of	of	ADP
easat-9735	71	15	competitiveness	competitiveness	NOUN
easat-9735	71	16	in	in	ADP
easat-9735	71	17	tourism	tourism	NOUN
easat-9735	71	18	.	.	PUNCT
easat-9735	72	1	yet	yet	ADV
easat-9735	72	2	,	,	PUNCT
easat-9735	72	3	few	few	ADJ
easat-9735	72	4	studies	study	NOUN
easat-9735	72	5	integrate	integrate	VERB
easat-9735	72	6	psychological	psychological	ADJ
easat-9735	72	7	and	and	CCONJ
easat-9735	72	8	contextual	contextual	ADJ
easat-9735	72	9	mechanisms	mechanism	NOUN
easat-9735	72	10	into	into	ADP
easat-9735	72	11	a	a	DET
easat-9735	72	12	unified	unified	ADJ
easat-9735	72	13	model	model	NOUN
easat-9735	72	14	.	.	PUNCT
easat-9735	73	1	2.4	2.4	NUM
easat-9735	73	2	.	.	PUNCT
easat-9735	73	3	interpersonal	interpersonal	ADJ
easat-9735	73	4	sensitivity	sensitivity	NOUN
easat-9735	73	5	as	as	ADP
easat-9735	73	6	a	a	DET
easat-9735	73	7	moderator	moderator	NOUN
easat-9735	73	8	interpersonal	interpersonal	ADJ
easat-9735	73	9	sensitivity	sensitivity	NOUN
easat-9735	73	10	—	—	PUNCT
easat-9735	73	11	the	the	DET
easat-9735	73	12	ability	ability	NOUN
easat-9735	73	13	to	to	PART
easat-9735	73	14	perceive	perceive	VERB
easat-9735	73	15	and	and	CCONJ
easat-9735	73	16	respond	respond	VERB
easat-9735	73	17	to	to	ADP
easat-9735	73	18	others	other	NOUN
easat-9735	73	19	’	’	PART
easat-9735	73	20	emotions	emotion	NOUN
easat-9735	73	21	—	—	PUNCT
easat-9735	73	22	can	can	AUX
easat-9735	73	23	determine	determine	VERB
easat-9735	73	24	how	how	SCONJ
easat-9735	73	25	employees	employee	NOUN
easat-9735	73	26	interpret	interpret	VERB
easat-9735	73	27	and	and	CCONJ
easat-9735	73	28	act	act	VERB
easat-9735	73	29	on	on	ADP
easat-9735	73	30	customer	customer	NOUN
easat-9735	73	31	feedback	feedback	NOUN
easat-9735	73	32	.	.	PUNCT
easat-9735	74	1	employees	employee	NOUN
easat-9735	74	2	with	with	ADP
easat-9735	74	3	higher	high	ADJ
easat-9735	74	4	sensitivity	sensitivity	NOUN
easat-9735	74	5	are	be	AUX
easat-9735	74	6	more	more	ADV
easat-9735	74	7	likely	likely	ADJ
easat-9735	74	8	to	to	PART
easat-9735	74	9	view	view	VERB
easat-9735	74	10	feedback	feedback	NOUN
easat-9735	74	11	constructively	constructively	ADV
easat-9735	74	12	,	,	PUNCT
easat-9735	74	13	enhancing	enhance	VERB
easat-9735	74	14	its	its	PRON
easat-9735	74	15	impact	impact	NOUN
easat-9735	74	16	on	on	ADP
easat-9735	74	17	self	self	NOUN
easat-9735	74	18	-	-	PUNCT
easat-9735	74	19	efficacy	efficacy	NOUN
easat-9735	74	20	and	and	CCONJ
easat-9735	74	21	,	,	PUNCT
easat-9735	74	22	ultimately	ultimately	ADV
easat-9735	74	23	,	,	PUNCT
easat-9735	74	24	on	on	ADP
easat-9735	74	25	innovation	innovation	NOUN
easat-9735	74	26	.	.	PUNCT
easat-9735	75	1	zhou	zhou	PROPN
easat-9735	75	2	,	,	PUNCT
easat-9735	75	3	et	et	PROPN
easat-9735	75	4	al	al	PROPN
easat-9735	75	5	.	.	PUNCT
easat-9735	76	1	[	[	X
easat-9735	76	2	6	6	NUM
easat-9735	76	3	]	]	PUNCT
easat-9735	76	4	showed	show	VERB
easat-9735	76	5	that	that	SCONJ
easat-9735	76	6	customer	customer	NOUN
easat-9735	76	7	cooperation	cooperation	NOUN
easat-9735	76	8	and	and	CCONJ
easat-9735	76	9	interpersonal	interpersonal	ADJ
easat-9735	76	10	competencies	competency	NOUN
easat-9735	76	11	significantly	significantly	ADV
easat-9735	76	12	predict	predict	VERB
easat-9735	76	13	innovation	innovation	NOUN
easat-9735	76	14	outcomes	outcome	NOUN
easat-9735	76	15	in	in	ADP
easat-9735	76	16	service	service	NOUN
easat-9735	76	17	industries	industry	NOUN
easat-9735	76	18	.	.	PUNCT
easat-9735	77	1	although	although	SCONJ
easat-9735	77	2	promising	promise	VERB
easat-9735	77	3	,	,	PUNCT
easat-9735	77	4	the	the	DET
easat-9735	77	5	moderating	moderate	VERB
easat-9735	77	6	role	role	NOUN
easat-9735	77	7	of	of	ADP
easat-9735	77	8	interpersonal	interpersonal	ADJ
easat-9735	77	9	sensitivity	sensitivity	NOUN
easat-9735	77	10	in	in	ADP
easat-9735	77	11	the	the	DET
easat-9735	77	12	feedback	feedback	NOUN
easat-9735	77	13	–	–	PUNCT
easat-9735	77	14	innovation	innovation	NOUN
easat-9735	77	15	pathway	pathway	NOUN
easat-9735	77	16	remains	remain	VERB
easat-9735	77	17	underexplored	underexplored	ADJ
easat-9735	77	18	in	in	ADP
easat-9735	77	19	tourism	tourism	NOUN
easat-9735	77	20	research	research	NOUN
easat-9735	77	21	.	.	PUNCT
easat-9735	78	1	2.5	2.5	NUM
easat-9735	78	2	.	.	PUNCT
easat-9735	79	1	work	work	NOUN
easat-9735	79	2	autonomy	autonomy	NOUN
easat-9735	79	3	as	as	ADP
easat-9735	79	4	a	a	DET
easat-9735	79	5	moderator	moderator	NOUN
easat-9735	79	6	work	work	NOUN
easat-9735	79	7	autonomy	autonomy	NOUN
easat-9735	79	8	,	,	PUNCT
easat-9735	79	9	rooted	root	VERB
easat-9735	79	10	in	in	ADP
easat-9735	79	11	self	self	NOUN
easat-9735	79	12	-	-	PUNCT
easat-9735	79	13	determination	determination	NOUN
easat-9735	79	14	theory	theory	NOUN
easat-9735	79	15	[	[	X
easat-9735	79	16	10	10	NUM
easat-9735	79	17	,	,	PUNCT
easat-9735	79	18	11	11	NUM
easat-9735	79	19	]	]	PUNCT
easat-9735	79	20	provides	provide	VERB
easat-9735	79	21	employees	employee	NOUN
easat-9735	79	22	with	with	ADP
easat-9735	79	23	discretion	discretion	NOUN
easat-9735	79	24	over	over	ADP
easat-9735	79	25	their	their	PRON
easat-9735	79	26	tasks	task	NOUN
easat-9735	79	27	,	,	PUNCT
easat-9735	79	28	fostering	foster	VERB
easat-9735	79	29	intrinsic	intrinsic	ADJ
easat-9735	79	30	motivation	motivation	NOUN
easat-9735	79	31	and	and	CCONJ
easat-9735	79	32	innovation	innovation	NOUN
easat-9735	79	33	.	.	PUNCT
easat-9735	80	1	amabile	amabile	PROPN
easat-9735	80	2	,	,	PUNCT
easat-9735	80	3	et	et	PROPN
easat-9735	80	4	al	al	PROPN
easat-9735	80	5	.	.	PUNCT
easat-9735	81	1	[	[	X
easat-9735	81	2	12	12	NUM
easat-9735	81	3	]	]	PUNCT
easat-9735	81	4	demonstrated	demonstrate	VERB
easat-9735	81	5	that	that	SCONJ
easat-9735	81	6	autonomy	autonomy	NOUN
easat-9735	81	7	supports	support	VERB
easat-9735	81	8	creativity	creativity	NOUN
easat-9735	81	9	by	by	ADP
easat-9735	81	10	offering	offer	VERB
easat-9735	81	11	space	space	NOUN
easat-9735	81	12	for	for	ADP
easat-9735	81	13	experimentation	experimentation	NOUN
easat-9735	81	14	.	.	PUNCT
easat-9735	82	1	recent	recent	ADJ
easat-9735	82	2	studies	study	NOUN
easat-9735	82	3	in	in	ADP
easat-9735	82	4	tourism	tourism	NOUN
easat-9735	82	5	and	and	CCONJ
easat-9735	82	6	hospitality	hospitality	NOUN
easat-9735	82	7	reinforce	reinforce	NOUN
easat-9735	82	8	this	this	DET
easat-9735	82	9	perspective	perspective	NOUN
easat-9735	82	10	.	.	PUNCT
easat-9735	83	1	yang	yang	PROPN
easat-9735	83	2	,	,	PUNCT
easat-9735	83	3	et	et	PROPN
easat-9735	83	4	al	al	PROPN
easat-9735	83	5	.	.	PUNCT
easat-9735	84	1	[	[	X
easat-9735	84	2	21	21	NUM
easat-9735	84	3	]	]	PUNCT
easat-9735	84	4	highlighted	highlight	VERB
easat-9735	84	5	that	that	SCONJ
easat-9735	84	6	developmental	developmental	ADJ
easat-9735	84	7	organizational	organizational	ADJ
easat-9735	84	8	culture	culture	NOUN
easat-9735	84	9	and	and	CCONJ
easat-9735	84	10	autonomy	autonomy	NOUN
easat-9735	84	11	foster	foster	ADJ
easat-9735	84	12	team	team	NOUN
easat-9735	84	13	-	-	PUNCT
easat-9735	84	14	level	level	NOUN
easat-9735	84	15	service	service	NOUN
easat-9735	84	16	innovation	innovation	NOUN
easat-9735	84	17	.	.	PUNCT
easat-9735	85	1	hatma	hatma	NOUN
easat-9735	85	2	,	,	PUNCT
easat-9735	85	3	et	et	PROPN
easat-9735	85	4	al	al	PROPN
easat-9735	85	5	.	.	PUNCT
easat-9735	86	1	[	[	X
easat-9735	86	2	4	4	X
easat-9735	86	3	]	]	PUNCT
easat-9735	86	4	found	find	VERB
easat-9735	86	5	that	that	SCONJ
easat-9735	86	6	supportive	supportive	ADJ
easat-9735	86	7	environments	environment	NOUN
easat-9735	86	8	enhance	enhance	VERB
easat-9735	86	9	service	service	NOUN
easat-9735	86	10	innovation	innovation	NOUN
easat-9735	86	11	,	,	PUNCT
easat-9735	86	12	which	which	PRON
easat-9735	86	13	improves	improve	VERB
easat-9735	86	14	customer	customer	NOUN
easat-9735	86	15	satisfaction	satisfaction	NOUN
easat-9735	86	16	in	in	ADP
easat-9735	86	17	the	the	DET
easat-9735	86	18	tourism	tourism	NOUN
easat-9735	86	19	industry	industry	NOUN
easat-9735	86	20	.	.	PUNCT
easat-9735	87	1	work	work	NOUN
easat-9735	87	2	autonomy	autonomy	NOUN
easat-9735	87	3	thus	thus	ADV
easat-9735	87	4	acts	act	VERB
easat-9735	87	5	as	as	ADP
easat-9735	87	6	a	a	DET
easat-9735	87	7	critical	critical	ADJ
easat-9735	87	8	condition	condition	NOUN
easat-9735	87	9	enabling	enable	VERB
easat-9735	87	10	employees	employee	NOUN
easat-9735	87	11	to	to	PART
easat-9735	87	12	translate	translate	VERB
easat-9735	87	13	self	self	NOUN
easat-9735	87	14	-	-	PUNCT
easat-9735	87	15	efficacy	efficacy	NOUN
easat-9735	87	16	into	into	ADP
easat-9735	87	17	innovation	innovation	NOUN
easat-9735	87	18	behavior	behavior	NOUN
easat-9735	87	19	.	.	PUNCT
easat-9735	88	1	2.6	2.6	NUM
easat-9735	88	2	.	.	PUNCT
easat-9735	88	3	research	research	NOUN
easat-9735	88	4	gap	gap	NOUN
easat-9735	88	5	this	this	DET
easat-9735	88	6	study	study	NOUN
easat-9735	88	7	integrates	integrate	VERB
easat-9735	88	8	social	social	ADJ
easat-9735	88	9	cognitive	cognitive	ADJ
easat-9735	88	10	theory	theory	NOUN
easat-9735	88	11	and	and	CCONJ
easat-9735	88	12	self	self	NOUN
easat-9735	88	13	-	-	PUNCT
easat-9735	88	14	determination	determination	NOUN
easat-9735	88	15	theory	theory	NOUN
easat-9735	88	16	to	to	PART
easat-9735	88	17	explain	explain	VERB
easat-9735	88	18	how	how	SCONJ
easat-9735	88	19	customer	customer	NOUN
easat-9735	88	20	feedback	feedback	NOUN
easat-9735	88	21	fosters	foster	VERB
easat-9735	88	22	employee	employee	NOUN
easat-9735	88	23	innovation	innovation	NOUN
easat-9735	88	24	behavior	behavior	NOUN
easat-9735	88	25	.	.	PUNCT
easat-9735	89	1	social	social	ADJ
easat-9735	89	2	cognitive	cognitive	ADJ
easat-9735	89	3	theory	theory	NOUN
easat-9735	89	4	clarifies	clarify	VERB
easat-9735	89	5	the	the	DET
easat-9735	89	6	role	role	NOUN
easat-9735	89	7	of	of	ADP
easat-9735	89	8	self	self	NOUN
easat-9735	89	9	-	-	PUNCT
easat-9735	89	10	efficacy	efficacy	NOUN
easat-9735	89	11	in	in	ADP
easat-9735	89	12	translating	translate	VERB
easat-9735	89	13	external	external	ADJ
easat-9735	89	14	stimuli	stimulus	NOUN
easat-9735	89	15	into	into	ADP
easat-9735	89	16	behaviors	behavior	NOUN
easat-9735	89	17	[	[	X
easat-9735	89	18	9	9	NUM
easat-9735	89	19	]	]	PUNCT
easat-9735	89	20	while	while	SCONJ
easat-9735	89	21	self	self	NOUN
easat-9735	89	22	-	-	PUNCT
easat-9735	89	23	determination	determination	NOUN
easat-9735	89	24	theory	theory	NOUN
easat-9735	89	25	emphasizes	emphasize	VERB
easat-9735	89	26	the	the	DET
easat-9735	89	27	motivational	motivational	ADJ
easat-9735	89	28	impact	impact	NOUN
easat-9735	89	29	of	of	ADP
easat-9735	89	30	autonomy	autonomy	NOUN
easat-9735	89	31	[	[	X
easat-9735	89	32	10	10	NUM
easat-9735	89	33	,	,	PUNCT
easat-9735	89	34	11	11	NUM
easat-9735	89	35	]	]	PUNCT
easat-9735	89	36	.	.	PUNCT
easat-9735	90	1	although	although	SCONJ
easat-9735	90	2	individual	individual	ADJ
easat-9735	90	3	relationships	relationship	NOUN
easat-9735	90	4	among	among	ADP
easat-9735	90	5	feedback	feedback	NOUN
easat-9735	90	6	,	,	PUNCT
easat-9735	90	7	selfefficacy	selfefficacy	NOUN
easat-9735	90	8	,	,	PUNCT
easat-9735	90	9	innovation	innovation	NOUN
easat-9735	90	10	,	,	PUNCT
easat-9735	90	11	and	and	CCONJ
easat-9735	90	12	contextual	contextual	ADJ
easat-9735	90	13	moderators	moderator	NOUN
easat-9735	90	14	have	have	AUX
easat-9735	90	15	been	be	AUX
easat-9735	90	16	examined	examine	VERB
easat-9735	90	17	,	,	PUNCT
easat-9735	90	18	few	few	ADJ
easat-9735	90	19	studies	study	NOUN
easat-9735	90	20	in	in	ADP
easat-9735	90	21	tourism	tourism	NOUN
easat-9735	90	22	integrate	integrate	VERB
easat-9735	90	23	these	these	DET
easat-9735	90	24	variables	variable	NOUN
easat-9735	90	25	into	into	ADP
easat-9735	90	26	a	a	DET
easat-9735	90	27	comprehensive	comprehensive	ADJ
easat-9735	90	28	framework	framework	NOUN
easat-9735	90	29	.	.	PUNCT
easat-9735	91	1	moreover	moreover	ADV
easat-9735	91	2	,	,	PUNCT
easat-9735	91	3	limited	limited	ADJ
easat-9735	91	4	research	research	NOUN
easat-9735	91	5	connects	connect	VERB
easat-9735	91	6	these	these	DET
easat-9735	91	7	micro	micro	ADJ
easat-9735	91	8	-	-	NOUN
easat-9735	91	9	level	level	ADJ
easat-9735	91	10	mechanisms	mechanism	NOUN
easat-9735	91	11	with	with	ADP
easat-9735	91	12	the	the	DET
easat-9735	91	13	macro	macro	ADJ
easat-9735	91	14	-	-	NOUN
easat-9735	91	15	level	level	NOUN
easat-9735	91	16	concept	concept	NOUN
easat-9735	91	17	of	of	ADP
easat-9735	91	18	tourism	tourism	NOUN
easat-9735	91	19	competitiveness	competitiveness	NOUN
easat-9735	91	20	[	[	X
easat-9735	91	21	1	1	NUM
easat-9735	91	22	,	,	PUNCT
easat-9735	91	23	3	3	NUM
easat-9735	91	24	]	]	PUNCT
easat-9735	91	25	.	.	PUNCT
easat-9735	92	1	by	by	ADP
easat-9735	92	2	developing	develop	VERB
easat-9735	92	3	and	and	CCONJ
easat-9735	92	4	testing	test	VERB
easat-9735	92	5	a	a	DET
easat-9735	92	6	feedback	feedback	NOUN
easat-9735	92	7	–	–	PUNCT
easat-9735	92	8	efficacy	efficacy	NOUN
easat-9735	92	9	–	–	PUNCT
easat-9735	92	10	innovation	innovation	NOUN
easat-9735	92	11	(	(	PUNCT
easat-9735	92	12	fei	fei	PROPN
easat-9735	92	13	)	)	PUNCT
easat-9735	92	14	model	model	NOUN
easat-9735	92	15	,	,	PUNCT
easat-9735	92	16	this	this	DET
easat-9735	92	17	study	study	NOUN
easat-9735	92	18	addresses	address	VERB
easat-9735	92	19	these	these	DET
easat-9735	92	20	gaps	gap	NOUN
easat-9735	92	21	.	.	PUNCT
easat-9735	93	1	3	3	X
easat-9735	93	2	.	.	X
easat-9735	93	3	research	research	NOUN
easat-9735	93	4	hypotheses	hypothesis	NOUN
easat-9735	93	5	3.1	3.1	NUM
easat-9735	93	6	.	.	PUNCT
easat-9735	94	1	theoretical	theoretical	ADJ
easat-9735	94	2	foundations	foundation	NOUN
easat-9735	94	3	employee	employee	NOUN
easat-9735	94	4	innovation	innovation	NOUN
easat-9735	94	5	behavior	behavior	NOUN
easat-9735	94	6	in	in	ADP
easat-9735	94	7	the	the	DET
easat-9735	94	8	service	service	NOUN
easat-9735	94	9	industry	industry	NOUN
easat-9735	94	10	can	can	AUX
easat-9735	94	11	be	be	AUX
easat-9735	94	12	best	well	ADV
easat-9735	94	13	understood	understand	VERB
easat-9735	94	14	through	through	ADP
easat-9735	94	15	the	the	DET
easat-9735	94	16	lens	lens	NOUN
easat-9735	94	17	of	of	ADP
easat-9735	94	18	social	social	ADJ
easat-9735	94	19	cognitive	cognitive	ADJ
easat-9735	94	20	theory	theory	NOUN
easat-9735	94	21	[	[	X
easat-9735	94	22	9	9	NUM
easat-9735	94	23	]	]	PUNCT
easat-9735	94	24	which	which	PRON
easat-9735	94	25	posits	posit	VERB
easat-9735	94	26	that	that	SCONJ
easat-9735	94	27	individual	individual	ADJ
easat-9735	94	28	behaviors	behavior	NOUN
easat-9735	94	29	are	be	AUX
easat-9735	94	30	influenced	influence	VERB
easat-9735	94	31	by	by	ADP
easat-9735	94	32	the	the	DET
easat-9735	94	33	interaction	interaction	NOUN
easat-9735	94	34	of	of	ADP
easat-9735	94	35	personal	personal	ADJ
easat-9735	94	36	cognition	cognition	NOUN
easat-9735	94	37	,	,	PUNCT
easat-9735	94	38	environmental	environmental	ADJ
easat-9735	94	39	cues	cue	NOUN
easat-9735	94	40	,	,	PUNCT
easat-9735	94	41	and	and	CCONJ
easat-9735	94	42	behavioral	behavioral	ADJ
easat-9735	94	43	outcomes	outcome	NOUN
easat-9735	94	44	.	.	PUNCT
easat-9735	95	1	in	in	ADP
easat-9735	95	2	this	this	DET
easat-9735	95	3	context	context	NOUN
easat-9735	95	4	,	,	PUNCT
easat-9735	95	5	customer	customer	NOUN
easat-9735	95	6	feedback	feedback	NOUN
easat-9735	95	7	serves	serve	VERB
easat-9735	95	8	as	as	ADP
easat-9735	95	9	a	a	DET
easat-9735	95	10	critical	critical	ADJ
easat-9735	95	11	environmental	environmental	ADJ
easat-9735	95	12	cue	cue	NOUN
easat-9735	95	13	that	that	PRON
easat-9735	95	14	provides	provide	VERB
easat-9735	95	15	employees	employee	NOUN
easat-9735	95	16	with	with	ADP
easat-9735	95	17	evaluative	evaluative	ADJ
easat-9735	95	18	information	information	NOUN
easat-9735	95	19	about	about	ADP
easat-9735	95	20	their	their	PRON
easat-9735	95	21	performance	performance	NOUN
easat-9735	95	22	and	and	CCONJ
easat-9735	95	23	service	service	NOUN
easat-9735	95	24	quality	quality	NOUN
easat-9735	95	25	.	.	PUNCT
easat-9735	96	1	by	by	ADP
easat-9735	96	2	interpreting	interpret	VERB
easat-9735	96	3	such	such	ADJ
easat-9735	96	4	feedback	feedback	NOUN
easat-9735	96	5	,	,	PUNCT
easat-9735	96	6	employees	employee	NOUN
easat-9735	96	7	develop	develop	VERB
easat-9735	96	8	a	a	DET
easat-9735	96	9	sense	sense	NOUN
easat-9735	96	10	of	of	ADP
easat-9735	96	11	competence	competence	NOUN
easat-9735	96	12	and	and	CCONJ
easat-9735	96	13	confidence	confidence	NOUN
easat-9735	96	14	,	,	PUNCT
easat-9735	96	15	which	which	PRON
easat-9735	96	16	can	can	AUX
easat-9735	96	17	subsequently	subsequently	ADV
easat-9735	96	18	affect	affect	VERB
easat-9735	96	19	their	their	PRON
easat-9735	96	20	innovative	innovative	ADJ
easat-9735	96	21	behavior	behavior	NOUN
easat-9735	96	22	.	.	PUNCT
easat-9735	97	1	another	another	DET
easat-9735	97	2	relevant	relevant	ADJ
easat-9735	97	3	theoretical	theoretical	ADJ
easat-9735	97	4	perspective	perspective	NOUN
easat-9735	97	5	is	be	AUX
easat-9735	97	6	self	self	NOUN
easat-9735	97	7	-	-	PUNCT
easat-9735	97	8	determination	determination	NOUN
easat-9735	97	9	theory	theory	NOUN
easat-9735	97	10	(	(	PUNCT
easat-9735	97	11	sdt	sdt	PROPN
easat-9735	97	12	)	)	PUNCT
easat-9735	98	1	[	[	X
easat-9735	98	2	22	22	NUM
easat-9735	98	3	]	]	PUNCT
easat-9735	98	4	which	which	PRON
easat-9735	98	5	emphasizes	emphasize	VERB
easat-9735	98	6	the	the	DET
easat-9735	98	7	role	role	NOUN
easat-9735	98	8	of	of	ADP
easat-9735	98	9	autonomy	autonomy	NOUN
easat-9735	98	10	,	,	PUNCT
easat-9735	98	11	competence	competence	NOUN
easat-9735	98	12	,	,	PUNCT
easat-9735	98	13	and	and	CCONJ
easat-9735	98	14	relatedness	relatedness	NOUN
easat-9735	98	15	in	in	ADP
easat-9735	98	16	fostering	foster	VERB
easat-9735	98	17	intrinsic	intrinsic	ADJ
easat-9735	98	18	motivation	motivation	NOUN
easat-9735	98	19	.	.	PUNCT
easat-9735	99	1	positive	positive	ADJ
easat-9735	99	2	and	and	CCONJ
easat-9735	99	3	constructive	constructive	ADJ
easat-9735	99	4	feedback	feedback	NOUN
easat-9735	99	5	may	may	AUX
easat-9735	99	6	enhance	enhance	VERB
easat-9735	99	7	employees	employee	NOUN
easat-9735	99	8	’	'	PUNCT
easat-9735	99	9	perceived	perceive	VERB
easat-9735	99	10	competence	competence	NOUN
easat-9735	99	11	and	and	CCONJ
easat-9735	99	12	self	self	NOUN
easat-9735	99	13	-	-	PUNCT
easat-9735	99	14	efficacy	efficacy	NOUN
easat-9735	99	15	,	,	PUNCT
easat-9735	99	16	thereby	thereby	ADV
easat-9735	99	17	promoting	promote	VERB
easat-9735	99	18	innovative	innovative	ADJ
easat-9735	99	19	thinking	thinking	NOUN
easat-9735	99	20	.	.	PUNCT
easat-9735	100	1	conversely	conversely	ADV
easat-9735	100	2	,	,	PUNCT
easat-9735	100	3	negative	negative	ADJ
easat-9735	100	4	feedback	feedback	NOUN
easat-9735	100	5	,	,	PUNCT
easat-9735	100	6	when	when	SCONJ
easat-9735	100	7	perceived	perceive	VERB
easat-9735	100	8	as	as	ADP
easat-9735	100	9	developmental	developmental	NOUN
easat-9735	100	10	,	,	PUNCT
easat-9735	100	11	can	can	AUX
easat-9735	100	12	also	also	ADV
easat-9735	100	13	stimulate	stimulate	VERB
easat-9735	100	14	creative	creative	ADJ
easat-9735	100	15	problem	problem	NOUN
easat-9735	100	16	-	-	PUNCT
easat-9735	100	17	solving	solving	NOUN
easat-9735	100	18	by	by	ADP
easat-9735	100	19	signaling	signal	VERB
easat-9735	100	20	areas	area	NOUN
easat-9735	100	21	of	of	ADP
easat-9735	100	22	improvement	improvement	NOUN
easat-9735	100	23	[	[	X
easat-9735	100	24	23	23	NUM
easat-9735	100	25	]	]	PUNCT
easat-9735	100	26	.	.	PUNCT
easat-9735	101	1	1927	1927	NUM
easat-9735	101	2	edelweiss	edelweiss	PROPN
easat-9735	101	3	applied	apply	VERB
easat-9735	101	4	science	science	NOUN
easat-9735	101	5	and	and	CCONJ
easat-9735	101	6	technology	technology	NOUN
easat-9735	101	7	issn	issn	PROPN
easat-9735	101	8	:	:	PUNCT
easat-9735	101	9	2576	2576	NUM
easat-9735	101	10	-	-	SYM
easat-9735	101	11	8484	8484	NUM
easat-9735	101	12	vol	vol	NOUN
easat-9735	101	13	.	.	PROPN
easat-9735	102	1	9	9	NUM
easat-9735	102	2	,	,	PUNCT
easat-9735	102	3	no	no	INTJ
easat-9735	102	4	.	.	NOUN
easat-9735	102	5	8	8	NUM
easat-9735	102	6	:	:	PUNCT
easat-9735	102	7	1924	1924	NUM
easat-9735	102	8	-	-	SYM
easat-9735	102	9	1939	1939	NUM
easat-9735	102	10	,	,	PUNCT
easat-9735	102	11	2025	2025	NUM
easat-9735	102	12	doi	doi	NOUN
easat-9735	102	13	:	:	PUNCT
easat-9735	102	14	10.55214/2576	10.55214/2576	NUM
easat-9735	102	15	-	-	SYM
easat-9735	102	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	102	17	©	©	ADP
easat-9735	102	18	2025	2025	NUM
easat-9735	102	19	by	by	ADP
easat-9735	102	20	the	the	DET
easat-9735	102	21	authors	author	NOUN
easat-9735	102	22	;	;	PUNCT
easat-9735	102	23	licensee	licensee	PROPN
easat-9735	102	24	learning	learning	NOUN
easat-9735	102	25	gate	gate	NOUN
easat-9735	102	26	furthermore	furthermore	ADV
easat-9735	102	27	,	,	PUNCT
easat-9735	102	28	prior	prior	ADJ
easat-9735	102	29	research	research	NOUN
easat-9735	102	30	in	in	ADP
easat-9735	102	31	service	service	NOUN
easat-9735	102	32	innovation	innovation	NOUN
easat-9735	102	33	has	have	AUX
easat-9735	102	34	highlighted	highlight	VERB
easat-9735	102	35	that	that	SCONJ
easat-9735	102	36	customer	customer	NOUN
easat-9735	102	37	interaction	interaction	NOUN
easat-9735	102	38	is	be	AUX
easat-9735	102	39	an	an	DET
easat-9735	102	40	essential	essential	ADJ
easat-9735	102	41	driver	driver	NOUN
easat-9735	102	42	of	of	ADP
easat-9735	102	43	organizational	organizational	ADJ
easat-9735	102	44	learning	learning	NOUN
easat-9735	102	45	and	and	CCONJ
easat-9735	102	46	adaptation	adaptation	NOUN
easat-9735	102	47	[	[	X
easat-9735	102	48	24	24	NUM
easat-9735	102	49	]	]	PUNCT
easat-9735	102	50	.	.	PUNCT
easat-9735	103	1	employees	employee	NOUN
easat-9735	103	2	’	’	PART
easat-9735	103	3	responses	response	NOUN
easat-9735	103	4	to	to	ADP
easat-9735	103	5	customer	customer	NOUN
easat-9735	103	6	feedback	feedback	NOUN
easat-9735	103	7	represent	represent	VERB
easat-9735	103	8	micro	micro	ADJ
easat-9735	103	9	-	-	NOUN
easat-9735	103	10	level	level	ADJ
easat-9735	103	11	innovations	innovation	NOUN
easat-9735	103	12	that	that	PRON
easat-9735	103	13	aggregate	aggregate	VERB
easat-9735	103	14	to	to	ADP
easat-9735	103	15	organizational	organizational	ADJ
easat-9735	103	16	-	-	PUNCT
easat-9735	103	17	level	level	NOUN
easat-9735	103	18	improvements	improvement	NOUN
easat-9735	103	19	in	in	ADP
easat-9735	103	20	service	service	NOUN
easat-9735	103	21	delivery	delivery	NOUN
easat-9735	103	22	.	.	PUNCT
easat-9735	104	1	against	against	ADP
easat-9735	104	2	this	this	DET
easat-9735	104	3	theoretical	theoretical	ADJ
easat-9735	104	4	backdrop	backdrop	NOUN
easat-9735	104	5	,	,	PUNCT
easat-9735	104	6	this	this	DET
easat-9735	104	7	study	study	NOUN
easat-9735	104	8	integrates	integrate	VERB
easat-9735	104	9	customer	customer	NOUN
easat-9735	104	10	feedback	feedback	NOUN
easat-9735	104	11	,	,	PUNCT
easat-9735	104	12	self	self	NOUN
easat-9735	104	13	-	-	PUNCT
easat-9735	104	14	efficacy	efficacy	NOUN
easat-9735	104	15	,	,	PUNCT
easat-9735	104	16	and	and	CCONJ
easat-9735	104	17	innovation	innovation	NOUN
easat-9735	104	18	behavior	behavior	NOUN
easat-9735	104	19	within	within	ADP
easat-9735	104	20	a	a	DET
easat-9735	104	21	unified	unified	ADJ
easat-9735	104	22	model	model	NOUN
easat-9735	104	23	,	,	PUNCT
easat-9735	104	24	while	while	SCONJ
easat-9735	104	25	also	also	ADV
easat-9735	104	26	considering	consider	VERB
easat-9735	104	27	the	the	DET
easat-9735	104	28	moderating	moderate	VERB
easat-9735	104	29	roles	role	NOUN
easat-9735	104	30	of	of	ADP
easat-9735	104	31	interpersonal	interpersonal	ADJ
easat-9735	104	32	sensitivity	sensitivity	NOUN
easat-9735	104	33	and	and	CCONJ
easat-9735	104	34	work	work	NOUN
easat-9735	104	35	autonomy	autonomy	NOUN
easat-9735	104	36	.	.	PUNCT
easat-9735	105	1	3.2	3.2	NUM
easat-9735	105	2	.	.	PUNCT
easat-9735	105	3	customer	customer	NOUN
easat-9735	105	4	feedback	feedback	NOUN
easat-9735	105	5	and	and	CCONJ
easat-9735	105	6	employee	employee	NOUN
easat-9735	105	7	innovation	innovation	NOUN
easat-9735	105	8	behavior	behavior	NOUN
easat-9735	105	9	customer	customer	NOUN
easat-9735	105	10	feedback	feedback	NOUN
easat-9735	105	11	,	,	PUNCT
easat-9735	105	12	defined	define	VERB
easat-9735	105	13	as	as	ADP
easat-9735	105	14	information	information	NOUN
easat-9735	105	15	provided	provide	VERB
easat-9735	105	16	by	by	ADP
easat-9735	105	17	customers	customer	NOUN
easat-9735	105	18	about	about	ADP
easat-9735	105	19	their	their	PRON
easat-9735	105	20	service	service	NOUN
easat-9735	105	21	experiences	experience	NOUN
easat-9735	105	22	,	,	PUNCT
easat-9735	105	23	is	be	AUX
easat-9735	105	24	an	an	DET
easat-9735	105	25	important	important	ADJ
easat-9735	105	26	antecedent	antecedent	NOUN
easat-9735	105	27	of	of	ADP
easat-9735	105	28	employee	employee	NOUN
easat-9735	105	29	innovation	innovation	NOUN
easat-9735	105	30	.	.	PUNCT
easat-9735	106	1	such	such	ADJ
easat-9735	106	2	feedback	feedback	NOUN
easat-9735	106	3	may	may	AUX
easat-9735	106	4	include	include	VERB
easat-9735	106	5	compliments	compliment	NOUN
easat-9735	106	6	,	,	PUNCT
easat-9735	106	7	complaints	complaint	NOUN
easat-9735	106	8	,	,	PUNCT
easat-9735	106	9	or	or	CCONJ
easat-9735	106	10	suggestions	suggestion	NOUN
easat-9735	106	11	,	,	PUNCT
easat-9735	106	12	and	and	CCONJ
easat-9735	106	13	it	it	PRON
easat-9735	106	14	helps	help	VERB
easat-9735	106	15	employees	employee	NOUN
easat-9735	106	16	identify	identify	VERB
easat-9735	106	17	unmet	unmet	NOUN
easat-9735	106	18	needs	need	NOUN
easat-9735	106	19	and	and	CCONJ
easat-9735	106	20	service	service	NOUN
easat-9735	106	21	gaps	gap	NOUN
easat-9735	106	22	.	.	PUNCT
easat-9735	107	1	previous	previous	ADJ
easat-9735	107	2	studies	study	NOUN
easat-9735	107	3	indicate	indicate	VERB
easat-9735	107	4	that	that	SCONJ
easat-9735	107	5	external	external	ADJ
easat-9735	107	6	evaluations	evaluation	NOUN
easat-9735	107	7	can	can	AUX
easat-9735	107	8	stimulate	stimulate	VERB
easat-9735	107	9	employees	employee	NOUN
easat-9735	107	10	to	to	PART
easat-9735	107	11	engage	engage	VERB
easat-9735	107	12	in	in	ADP
easat-9735	107	13	creative	creative	ADJ
easat-9735	107	14	behaviors	behavior	NOUN
easat-9735	107	15	by	by	ADP
easat-9735	107	16	providing	provide	VERB
easat-9735	107	17	new	new	ADJ
easat-9735	107	18	perspectives	perspective	NOUN
easat-9735	107	19	and	and	CCONJ
easat-9735	107	20	performance	performance	NOUN
easat-9735	107	21	benchmarks	benchmark	NOUN
easat-9735	107	22	[	[	X
easat-9735	107	23	25	25	NUM
easat-9735	107	24	,	,	PUNCT
easat-9735	107	25	26	26	NUM
easat-9735	107	26	]	]	PUNCT
easat-9735	107	27	.	.	PUNCT
easat-9735	108	1	in	in	ADP
easat-9735	108	2	the	the	DET
easat-9735	108	3	tourism	tourism	NOUN
easat-9735	108	4	industry	industry	NOUN
easat-9735	108	5	,	,	PUNCT
easat-9735	108	6	where	where	SCONJ
easat-9735	108	7	service	service	NOUN
easat-9735	108	8	encounters	encounter	NOUN
easat-9735	108	9	are	be	AUX
easat-9735	108	10	highly	highly	ADV
easat-9735	108	11	personalized	personalized	ADJ
easat-9735	108	12	and	and	CCONJ
easat-9735	108	13	dynamic	dynamic	ADJ
easat-9735	108	14	,	,	PUNCT
easat-9735	108	15	employees	employee	NOUN
easat-9735	108	16	often	often	ADV
easat-9735	108	17	rely	rely	VERB
easat-9735	108	18	on	on	ADP
easat-9735	108	19	customer	customer	NOUN
easat-9735	108	20	feedback	feedback	NOUN
easat-9735	108	21	as	as	ADP
easat-9735	108	22	an	an	DET
easat-9735	108	23	external	external	ADJ
easat-9735	108	24	signal	signal	NOUN
easat-9735	108	25	to	to	PART
easat-9735	108	26	guide	guide	VERB
easat-9735	108	27	service	service	NOUN
easat-9735	108	28	improvements	improvement	NOUN
easat-9735	108	29	.	.	PUNCT
easat-9735	109	1	positive	positive	ADJ
easat-9735	109	2	feedback	feedback	NOUN
easat-9735	109	3	can	can	AUX
easat-9735	109	4	reinforce	reinforce	VERB
easat-9735	109	5	innovative	innovative	ADJ
easat-9735	109	6	actions	action	NOUN
easat-9735	109	7	by	by	ADP
easat-9735	109	8	validating	validate	VERB
easat-9735	109	9	employees	employee	NOUN
easat-9735	109	10	’	’	PART
easat-9735	109	11	creative	creative	ADJ
easat-9735	109	12	efforts	effort	NOUN
easat-9735	109	13	,	,	PUNCT
easat-9735	109	14	while	while	SCONJ
easat-9735	109	15	constructive	constructive	ADJ
easat-9735	109	16	criticism	criticism	NOUN
easat-9735	109	17	can	can	AUX
easat-9735	109	18	trigger	trigger	VERB
easat-9735	109	19	problem	problem	NOUN
easat-9735	109	20	-	-	PUNCT
easat-9735	109	21	solving	solve	VERB
easat-9735	109	22	behaviors	behavior	NOUN
easat-9735	109	23	aimed	aim	VERB
easat-9735	109	24	at	at	ADP
easat-9735	109	25	enhancing	enhance	VERB
easat-9735	109	26	customer	customer	NOUN
easat-9735	109	27	satisfaction	satisfaction	NOUN
easat-9735	109	28	.	.	PUNCT
easat-9735	110	1	hypothesis	hypothesis	NOUN
easat-9735	110	2	1	1	NUM
easat-9735	110	3	(	(	PUNCT
easat-9735	110	4	h1	h1	PROPN
easat-9735	110	5	):	):	PUNCT
easat-9735	110	6	customer	customer	NOUN
easat-9735	110	7	feedback	feedback	NOUN
easat-9735	110	8	has	have	VERB
easat-9735	110	9	a	a	DET
easat-9735	110	10	positive	positive	ADJ
easat-9735	110	11	effect	effect	NOUN
easat-9735	110	12	on	on	ADP
easat-9735	110	13	employee	employee	NOUN
easat-9735	110	14	innovation	innovation	NOUN
easat-9735	110	15	behavior	behavior	NOUN
easat-9735	110	16	.	.	PUNCT
easat-9735	111	1	3.3	3.3	NUM
easat-9735	111	2	.	.	PUNCT
easat-9735	111	3	customer	customer	NOUN
easat-9735	111	4	feedback	feedback	NOUN
easat-9735	111	5	and	and	CCONJ
easat-9735	111	6	self	self	NOUN
easat-9735	111	7	-	-	PUNCT
easat-9735	111	8	efficacy	efficacy	NOUN
easat-9735	111	9	self	self	NOUN
easat-9735	111	10	-	-	PUNCT
easat-9735	111	11	efficacy	efficacy	NOUN
easat-9735	111	12	refers	refer	VERB
easat-9735	111	13	to	to	ADP
easat-9735	111	14	an	an	DET
easat-9735	111	15	individual	individual	NOUN
easat-9735	111	16	’s	’s	PART
easat-9735	111	17	belief	belief	NOUN
easat-9735	111	18	in	in	ADP
easat-9735	111	19	their	their	PRON
easat-9735	111	20	ability	ability	NOUN
easat-9735	111	21	to	to	PART
easat-9735	111	22	accomplish	accomplish	VERB
easat-9735	111	23	tasks	task	NOUN
easat-9735	111	24	and	and	CCONJ
easat-9735	111	25	overcome	overcome	VERB
easat-9735	111	26	challenges	challenge	NOUN
easat-9735	111	27	[	[	X
easat-9735	111	28	9	9	NUM
easat-9735	111	29	]	]	PUNCT
easat-9735	111	30	.	.	PUNCT
easat-9735	112	1	feedback	feedback	NOUN
easat-9735	112	2	from	from	ADP
easat-9735	112	3	customers	customer	NOUN
easat-9735	112	4	plays	play	VERB
easat-9735	112	5	a	a	DET
easat-9735	112	6	central	central	ADJ
easat-9735	112	7	role	role	NOUN
easat-9735	112	8	in	in	ADP
easat-9735	112	9	shaping	shape	VERB
easat-9735	112	10	these	these	DET
easat-9735	112	11	beliefs	belief	NOUN
easat-9735	112	12	by	by	ADP
easat-9735	112	13	providing	provide	VERB
easat-9735	112	14	cues	cue	NOUN
easat-9735	112	15	about	about	ADP
easat-9735	112	16	employees	employee	NOUN
easat-9735	112	17	’	’	PART
easat-9735	112	18	effectiveness	effectiveness	NOUN
easat-9735	112	19	in	in	ADP
easat-9735	112	20	service	service	NOUN
easat-9735	112	21	delivery	delivery	NOUN
easat-9735	112	22	.	.	PUNCT
easat-9735	113	1	research	research	NOUN
easat-9735	113	2	has	have	AUX
easat-9735	113	3	shown	show	VERB
easat-9735	113	4	that	that	SCONJ
easat-9735	113	5	constructive	constructive	ADJ
easat-9735	113	6	feedback	feedback	NOUN
easat-9735	113	7	can	can	AUX
easat-9735	113	8	enhance	enhance	VERB
easat-9735	113	9	employees	employee	NOUN
easat-9735	113	10	’	’	PART
easat-9735	113	11	confidence	confidence	NOUN
easat-9735	113	12	in	in	ADP
easat-9735	113	13	their	their	PRON
easat-9735	113	14	ability	ability	NOUN
easat-9735	113	15	to	to	PART
easat-9735	113	16	innovate	innovate	VERB
easat-9735	113	17	,	,	PUNCT
easat-9735	113	18	while	while	SCONJ
easat-9735	113	19	negative	negative	ADJ
easat-9735	113	20	but	but	CCONJ
easat-9735	113	21	developmental	developmental	ADJ
easat-9735	113	22	feedback	feedback	NOUN
easat-9735	113	23	can	can	AUX
easat-9735	113	24	also	also	ADV
easat-9735	113	25	motivate	motivate	VERB
easat-9735	113	26	self	self	NOUN
easat-9735	113	27	-	-	PUNCT
easat-9735	113	28	reflection	reflection	NOUN
easat-9735	113	29	and	and	CCONJ
easat-9735	113	30	growth	growth	NOUN
easat-9735	113	31	[	[	X
easat-9735	113	32	27	27	NUM
easat-9735	113	33	]	]	PUNCT
easat-9735	113	34	.	.	PUNCT
easat-9735	114	1	within	within	ADP
easat-9735	114	2	the	the	DET
easat-9735	114	3	tourism	tourism	NOUN
easat-9735	114	4	context	context	NOUN
easat-9735	114	5	,	,	PUNCT
easat-9735	114	6	employees	employee	NOUN
easat-9735	114	7	who	who	PRON
easat-9735	114	8	receive	receive	VERB
easat-9735	114	9	feedback	feedback	NOUN
easat-9735	114	10	that	that	PRON
easat-9735	114	11	acknowledges	acknowledge	VERB
easat-9735	114	12	their	their	PRON
easat-9735	114	13	competence	competence	NOUN
easat-9735	114	14	are	be	AUX
easat-9735	114	15	more	more	ADV
easat-9735	114	16	likely	likely	ADJ
easat-9735	114	17	to	to	PART
easat-9735	114	18	develop	develop	VERB
easat-9735	114	19	higher	high	ADJ
easat-9735	114	20	self	self	NOUN
easat-9735	114	21	-	-	PUNCT
easat-9735	114	22	efficacy	efficacy	NOUN
easat-9735	114	23	,	,	PUNCT
easat-9735	114	24	which	which	PRON
easat-9735	114	25	in	in	ADP
easat-9735	114	26	turn	turn	NOUN
easat-9735	114	27	empowers	empower	VERB
easat-9735	114	28	them	they	PRON
easat-9735	114	29	to	to	PART
easat-9735	114	30	attempt	attempt	VERB
easat-9735	114	31	novel	novel	ADJ
easat-9735	114	32	solutions	solution	NOUN
easat-9735	114	33	and	and	CCONJ
easat-9735	114	34	improvements	improvement	NOUN
easat-9735	114	35	in	in	ADP
easat-9735	114	36	service	service	NOUN
easat-9735	114	37	processes	process	NOUN
easat-9735	114	38	.	.	PUNCT
easat-9735	115	1	hypothesis	hypothesis	NOUN
easat-9735	115	2	2	2	NUM
easat-9735	115	3	(	(	PUNCT
easat-9735	115	4	h2	h2	NOUN
easat-9735	115	5	):	):	PUNCT
easat-9735	115	6	customer	customer	NOUN
easat-9735	115	7	feedback	feedback	NOUN
easat-9735	115	8	positively	positively	ADV
easat-9735	115	9	influences	influence	VERB
easat-9735	115	10	employee	employee	NOUN
easat-9735	115	11	self	self	NOUN
easat-9735	115	12	-	-	PUNCT
easat-9735	115	13	efficacy	efficacy	NOUN
easat-9735	115	14	.	.	PUNCT
easat-9735	116	1	3.4	3.4	NUM
easat-9735	116	2	.	.	PUNCT
easat-9735	116	3	self	self	NOUN
easat-9735	116	4	-	-	PUNCT
easat-9735	116	5	efficacy	efficacy	NOUN
easat-9735	116	6	and	and	CCONJ
easat-9735	116	7	employee	employee	NOUN
easat-9735	116	8	innovation	innovation	NOUN
easat-9735	116	9	behavior	behavior	NOUN
easat-9735	116	10	the	the	DET
easat-9735	116	11	link	link	NOUN
easat-9735	116	12	between	between	ADP
easat-9735	116	13	self	self	NOUN
easat-9735	116	14	-	-	PUNCT
easat-9735	116	15	efficacy	efficacy	NOUN
easat-9735	116	16	and	and	CCONJ
easat-9735	116	17	innovative	innovative	ADJ
easat-9735	116	18	behavior	behavior	NOUN
easat-9735	116	19	is	be	AUX
easat-9735	116	20	well	well	ADV
easat-9735	116	21	established	establish	VERB
easat-9735	116	22	in	in	ADP
easat-9735	116	23	organizational	organizational	ADJ
easat-9735	116	24	psychology	psychology	NOUN
easat-9735	116	25	.	.	PUNCT
easat-9735	117	1	employees	employee	NOUN
easat-9735	117	2	with	with	ADP
easat-9735	117	3	high	high	ADJ
easat-9735	117	4	self	self	NOUN
easat-9735	117	5	-	-	PUNCT
easat-9735	117	6	efficacy	efficacy	NOUN
easat-9735	117	7	are	be	AUX
easat-9735	117	8	more	more	ADV
easat-9735	117	9	willing	willing	ADJ
easat-9735	117	10	to	to	PART
easat-9735	117	11	take	take	VERB
easat-9735	117	12	risks	risk	NOUN
easat-9735	117	13	,	,	PUNCT
easat-9735	117	14	persist	persist	VERB
easat-9735	117	15	in	in	ADP
easat-9735	117	16	the	the	DET
easat-9735	117	17	face	face	NOUN
easat-9735	117	18	of	of	ADP
easat-9735	117	19	challenges	challenge	NOUN
easat-9735	117	20	,	,	PUNCT
easat-9735	117	21	and	and	CCONJ
easat-9735	117	22	generate	generate	VERB
easat-9735	117	23	novel	novel	ADJ
easat-9735	117	24	ideas	idea	NOUN
easat-9735	117	25	[	[	X
easat-9735	117	26	28	28	NUM
easat-9735	117	27	,	,	PUNCT
easat-9735	117	28	29	29	NUM
easat-9735	117	29	]	]	PUNCT
easat-9735	117	30	.	.	PUNCT
easat-9735	118	1	in	in	ADP
easat-9735	118	2	the	the	DET
easat-9735	118	3	service	service	NOUN
easat-9735	118	4	industry	industry	NOUN
easat-9735	118	5	,	,	PUNCT
easat-9735	118	6	employees	employee	NOUN
easat-9735	118	7	who	who	PRON
easat-9735	118	8	feel	feel	VERB
easat-9735	118	9	confident	confident	ADJ
easat-9735	118	10	about	about	ADP
easat-9735	118	11	their	their	PRON
easat-9735	118	12	capabilities	capability	NOUN
easat-9735	118	13	are	be	AUX
easat-9735	118	14	more	more	ADV
easat-9735	118	15	likely	likely	ADJ
easat-9735	118	16	to	to	PART
easat-9735	118	17	proactively	proactively	ADV
easat-9735	118	18	implement	implement	VERB
easat-9735	118	19	creative	creative	ADJ
easat-9735	118	20	solutions	solution	NOUN
easat-9735	118	21	to	to	PART
easat-9735	118	22	meet	meet	VERB
easat-9735	118	23	customer	customer	NOUN
easat-9735	118	24	needs	need	NOUN
easat-9735	118	25	.	.	PUNCT
easat-9735	119	1	hypothesis	hypothesis	NOUN
easat-9735	119	2	3	3	NUM
easat-9735	119	3	(	(	PUNCT
easat-9735	119	4	h3	h3	NOUN
easat-9735	119	5	):	):	PUNCT
easat-9735	119	6	employee	employee	NOUN
easat-9735	119	7	self	self	NOUN
easat-9735	119	8	-	-	PUNCT
easat-9735	119	9	efficacy	efficacy	NOUN
easat-9735	119	10	positively	positively	ADV
easat-9735	119	11	affects	affect	VERB
easat-9735	119	12	employee	employee	NOUN
easat-9735	119	13	innovation	innovation	NOUN
easat-9735	119	14	behavior	behavior	NOUN
easat-9735	119	15	.	.	PUNCT
easat-9735	120	1	3.5	3.5	NUM
easat-9735	120	2	.	.	PUNCT
easat-9735	121	1	the	the	DET
easat-9735	121	2	mediating	mediate	VERB
easat-9735	121	3	role	role	NOUN
easat-9735	121	4	of	of	ADP
easat-9735	121	5	self	self	NOUN
easat-9735	121	6	-	-	PUNCT
easat-9735	121	7	efficacy	efficacy	NOUN
easat-9735	121	8	building	building	NOUN
easat-9735	121	9	on	on	ADP
easat-9735	121	10	social	social	ADJ
easat-9735	121	11	cognitive	cognitive	ADJ
easat-9735	121	12	theory	theory	NOUN
easat-9735	121	13	,	,	PUNCT
easat-9735	121	14	self	self	NOUN
easat-9735	121	15	-	-	PUNCT
easat-9735	121	16	efficacy	efficacy	NOUN
easat-9735	121	17	can	can	AUX
easat-9735	121	18	be	be	AUX
easat-9735	121	19	conceptualized	conceptualize	VERB
easat-9735	121	20	as	as	ADP
easat-9735	121	21	a	a	DET
easat-9735	121	22	mediator	mediator	NOUN
easat-9735	121	23	between	between	ADP
easat-9735	121	24	external	external	ADJ
easat-9735	121	25	inputs	input	NOUN
easat-9735	121	26	and	and	CCONJ
easat-9735	121	27	behavioral	behavioral	ADJ
easat-9735	121	28	outcomes	outcome	NOUN
easat-9735	121	29	.	.	PUNCT
easat-9735	122	1	customer	customer	NOUN
easat-9735	122	2	feedback	feedback	NOUN
easat-9735	122	3	provides	provide	VERB
easat-9735	122	4	evaluative	evaluative	ADJ
easat-9735	122	5	cues	cue	NOUN
easat-9735	122	6	that	that	PRON
easat-9735	122	7	influence	influence	NOUN
easat-9735	122	8	employees	employee	NOUN
easat-9735	122	9	’	'	PUNCT
easat-9735	122	10	beliefs	belief	NOUN
easat-9735	122	11	about	about	ADP
easat-9735	122	12	their	their	PRON
easat-9735	122	13	competence	competence	NOUN
easat-9735	122	14	,	,	PUNCT
easat-9735	122	15	which	which	PRON
easat-9735	122	16	then	then	ADV
easat-9735	122	17	shape	shape	VERB
easat-9735	122	18	their	their	PRON
easat-9735	122	19	willingness	willingness	NOUN
easat-9735	122	20	to	to	PART
easat-9735	122	21	engage	engage	VERB
easat-9735	122	22	in	in	ADP
easat-9735	122	23	innovation	innovation	NOUN
easat-9735	122	24	[	[	X
easat-9735	122	25	9	9	NUM
easat-9735	122	26	]	]	PUNCT
easat-9735	122	27	.	.	PUNCT
easat-9735	123	1	prior	prior	ADJ
easat-9735	123	2	studies	study	NOUN
easat-9735	123	3	also	also	ADV
easat-9735	123	4	suggest	suggest	VERB
easat-9735	123	5	that	that	SCONJ
easat-9735	123	6	self	self	NOUN
easat-9735	123	7	-	-	PUNCT
easat-9735	123	8	efficacy	efficacy	NOUN
easat-9735	123	9	partially	partially	ADV
easat-9735	123	10	mediates	mediate	VERB
easat-9735	123	11	the	the	DET
easat-9735	123	12	relationship	relationship	NOUN
easat-9735	123	13	between	between	ADP
easat-9735	123	14	feedback	feedback	NOUN
easat-9735	123	15	and	and	CCONJ
easat-9735	123	16	creative	creative	ADJ
easat-9735	123	17	performance	performance	NOUN
easat-9735	123	18	[	[	X
easat-9735	123	19	27	27	NUM
easat-9735	123	20	]	]	PUNCT
easat-9735	123	21	.	.	PUNCT
easat-9735	124	1	hypothesis	hypothesis	NOUN
easat-9735	124	2	4	4	NUM
easat-9735	124	3	(	(	PUNCT
easat-9735	124	4	h4	h4	NOUN
easat-9735	124	5	):	):	PUNCT
easat-9735	124	6	employee	employee	NOUN
easat-9735	124	7	self	self	NOUN
easat-9735	124	8	-	-	PUNCT
easat-9735	124	9	efficacy	efficacy	NOUN
easat-9735	124	10	mediates	mediate	VERB
easat-9735	124	11	the	the	DET
easat-9735	124	12	relationship	relationship	NOUN
easat-9735	124	13	between	between	ADP
easat-9735	124	14	customer	customer	NOUN
easat-9735	124	15	feedback	feedback	NOUN
easat-9735	124	16	and	and	CCONJ
easat-9735	124	17	employee	employee	NOUN
easat-9735	124	18	innovation	innovation	NOUN
easat-9735	124	19	behavior	behavior	NOUN
easat-9735	124	20	.	.	PUNCT
easat-9735	125	1	3.6	3.6	NUM
easat-9735	125	2	.	.	PUNCT
easat-9735	126	1	the	the	DET
easat-9735	126	2	moderating	moderate	VERB
easat-9735	126	3	role	role	NOUN
easat-9735	126	4	of	of	ADP
easat-9735	126	5	interpersonal	interpersonal	ADJ
easat-9735	126	6	sensitivity	sensitivity	NOUN
easat-9735	126	7	interpersonal	interpersonal	ADJ
easat-9735	126	8	sensitivity	sensitivity	NOUN
easat-9735	126	9	refers	refer	VERB
easat-9735	126	10	to	to	ADP
easat-9735	126	11	the	the	DET
easat-9735	126	12	extent	extent	NOUN
easat-9735	126	13	to	to	PART
easat-9735	126	14	which	which	PRON
easat-9735	126	15	individuals	individual	NOUN
easat-9735	126	16	are	be	AUX
easat-9735	126	17	attuned	attuned	ADJ
easat-9735	126	18	to	to	ADP
easat-9735	126	19	the	the	DET
easat-9735	126	20	perceptions	perception	NOUN
easat-9735	126	21	and	and	CCONJ
easat-9735	126	22	evaluations	evaluation	NOUN
easat-9735	126	23	of	of	ADP
easat-9735	126	24	others	other	NOUN
easat-9735	126	25	.	.	PUNCT
easat-9735	127	1	employees	employee	NOUN
easat-9735	127	2	high	high	ADJ
easat-9735	127	3	in	in	ADP
easat-9735	127	4	interpersonal	interpersonal	ADJ
easat-9735	127	5	sensitivity	sensitivity	NOUN
easat-9735	127	6	are	be	AUX
easat-9735	127	7	more	more	ADV
easat-9735	127	8	likely	likely	ADJ
easat-9735	127	9	to	to	PART
easat-9735	127	10	notice	notice	VERB
easat-9735	127	11	and	and	CCONJ
easat-9735	127	12	1928	1928	NUM
easat-9735	127	13	edelweiss	edelweiss	PROPN
easat-9735	127	14	applied	apply	VERB
easat-9735	127	15	science	science	NOUN
easat-9735	127	16	and	and	CCONJ
easat-9735	127	17	technology	technology	NOUN
easat-9735	127	18	issn	issn	PROPN
easat-9735	127	19	:	:	PUNCT
easat-9735	127	20	2576	2576	NUM
easat-9735	127	21	-	-	SYM
easat-9735	127	22	8484	8484	NUM
easat-9735	127	23	vol	vol	NOUN
easat-9735	127	24	.	.	PROPN
easat-9735	128	1	9	9	NUM
easat-9735	128	2	,	,	PUNCT
easat-9735	128	3	no	no	INTJ
easat-9735	128	4	.	.	NOUN
easat-9735	128	5	8	8	NUM
easat-9735	128	6	:	:	PUNCT
easat-9735	128	7	1924	1924	NUM
easat-9735	128	8	-	-	SYM
easat-9735	128	9	1939	1939	NUM
easat-9735	128	10	,	,	PUNCT
easat-9735	128	11	2025	2025	NUM
easat-9735	128	12	doi	doi	NOUN
easat-9735	128	13	:	:	PUNCT
easat-9735	128	14	10.55214/2576	10.55214/2576	NUM
easat-9735	128	15	-	-	SYM
easat-9735	128	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	128	17	©	©	ADP
easat-9735	128	18	2025	2025	NUM
easat-9735	128	19	by	by	ADP
easat-9735	128	20	the	the	DET
easat-9735	128	21	authors	author	NOUN
easat-9735	128	22	;	;	PUNCT
easat-9735	128	23	licensee	licensee	PROPN
easat-9735	128	24	learning	learning	PROPN
easat-9735	128	25	gate	gate	PROPN
easat-9735	128	26	interpret	interpret	VERB
easat-9735	128	27	subtle	subtle	ADJ
easat-9735	128	28	cues	cue	NOUN
easat-9735	128	29	in	in	ADP
easat-9735	128	30	customer	customer	NOUN
easat-9735	128	31	feedback	feedback	NOUN
easat-9735	128	32	[	[	X
easat-9735	128	33	30	30	NUM
easat-9735	128	34	]	]	PUNCT
easat-9735	128	35	.	.	PUNCT
easat-9735	129	1	this	this	DET
easat-9735	129	2	heightened	heightened	ADJ
easat-9735	129	3	awareness	awareness	NOUN
easat-9735	129	4	may	may	AUX
easat-9735	129	5	strengthen	strengthen	VERB
easat-9735	129	6	the	the	DET
easat-9735	129	7	effect	effect	NOUN
easat-9735	129	8	of	of	ADP
easat-9735	129	9	feedback	feedback	NOUN
easat-9735	129	10	on	on	ADP
easat-9735	129	11	self	self	NOUN
easat-9735	129	12	-	-	PUNCT
easat-9735	129	13	efficacy	efficacy	NOUN
easat-9735	129	14	,	,	PUNCT
easat-9735	129	15	as	as	SCONJ
easat-9735	129	16	sensitive	sensitive	ADJ
easat-9735	129	17	individuals	individual	NOUN
easat-9735	129	18	are	be	AUX
easat-9735	129	19	more	more	ADV
easat-9735	129	20	responsive	responsive	ADJ
easat-9735	129	21	to	to	ADP
easat-9735	129	22	both	both	DET
easat-9735	129	23	praise	praise	NOUN
easat-9735	129	24	and	and	CCONJ
easat-9735	129	25	criticism	criticism	NOUN
easat-9735	129	26	.	.	PUNCT
easat-9735	130	1	conversely	conversely	ADV
easat-9735	130	2	,	,	PUNCT
easat-9735	130	3	employees	employee	NOUN
easat-9735	130	4	low	low	ADJ
easat-9735	130	5	in	in	ADP
easat-9735	130	6	interpersonal	interpersonal	ADJ
easat-9735	130	7	sensitivity	sensitivity	NOUN
easat-9735	130	8	may	may	AUX
easat-9735	130	9	disregard	disregard	VERB
easat-9735	130	10	such	such	ADJ
easat-9735	130	11	feedback	feedback	NOUN
easat-9735	130	12	,	,	PUNCT
easat-9735	130	13	weakening	weaken	VERB
easat-9735	130	14	its	its	PRON
easat-9735	130	15	impact	impact	NOUN
easat-9735	130	16	.	.	PUNCT
easat-9735	131	1	hypothesis	hypothesis	NOUN
easat-9735	131	2	5a	5a	NUM
easat-9735	131	3	(	(	PUNCT
easat-9735	131	4	h5a	h5a	NOUN
easat-9735	131	5	):	):	PUNCT
easat-9735	131	6	interpersonal	interpersonal	ADJ
easat-9735	131	7	sensitivity	sensitivity	NOUN
easat-9735	131	8	moderates	moderate	VERB
easat-9735	131	9	the	the	DET
easat-9735	131	10	relationship	relationship	NOUN
easat-9735	131	11	between	between	ADP
easat-9735	131	12	customer	customer	NOUN
easat-9735	131	13	feedback	feedback	NOUN
easat-9735	131	14	and	and	CCONJ
easat-9735	131	15	self	self	NOUN
easat-9735	131	16	-	-	PUNCT
easat-9735	131	17	efficacy	efficacy	NOUN
easat-9735	131	18	,	,	PUNCT
easat-9735	131	19	such	such	ADJ
easat-9735	131	20	that	that	SCONJ
easat-9735	131	21	the	the	DET
easat-9735	131	22	relationship	relationship	NOUN
easat-9735	131	23	is	be	AUX
easat-9735	131	24	stronger	strong	ADJ
easat-9735	131	25	when	when	SCONJ
easat-9735	131	26	interpersonal	interpersonal	ADJ
easat-9735	131	27	sensitivity	sensitivity	NOUN
easat-9735	131	28	is	be	AUX
easat-9735	131	29	high	high	ADJ
easat-9735	131	30	.	.	PUNCT
easat-9735	132	1	3.7	3.7	NUM
easat-9735	132	2	.	.	PUNCT
easat-9735	133	1	the	the	DET
easat-9735	133	2	moderating	moderate	VERB
easat-9735	133	3	role	role	NOUN
easat-9735	133	4	of	of	ADP
easat-9735	133	5	work	work	NOUN
easat-9735	133	6	autonomy	autonomy	NOUN
easat-9735	133	7	work	work	NOUN
easat-9735	133	8	autonomy	autonomy	NOUN
easat-9735	133	9	refers	refer	VERB
easat-9735	133	10	to	to	ADP
easat-9735	133	11	the	the	DET
easat-9735	133	12	degree	degree	NOUN
easat-9735	133	13	of	of	ADP
easat-9735	133	14	discretion	discretion	NOUN
easat-9735	133	15	and	and	CCONJ
easat-9735	133	16	freedom	freedom	NOUN
easat-9735	133	17	employees	employee	NOUN
easat-9735	133	18	have	have	VERB
easat-9735	133	19	in	in	ADP
easat-9735	133	20	carrying	carry	VERB
easat-9735	133	21	out	out	ADP
easat-9735	133	22	their	their	PRON
easat-9735	133	23	tasks	task	NOUN
easat-9735	133	24	[	[	X
easat-9735	133	25	31	31	NUM
easat-9735	133	26	]	]	PUNCT
easat-9735	133	27	.	.	PUNCT
easat-9735	134	1	autonomy	autonomy	NOUN
easat-9735	134	2	provides	provide	VERB
easat-9735	134	3	employees	employee	NOUN
easat-9735	134	4	with	with	ADP
easat-9735	134	5	the	the	DET
easat-9735	134	6	psychological	psychological	ADJ
easat-9735	134	7	empowerment	empowerment	NOUN
easat-9735	134	8	to	to	PART
easat-9735	134	9	act	act	VERB
easat-9735	134	10	upon	upon	SCONJ
easat-9735	134	11	their	their	PRON
easat-9735	134	12	self	self	NOUN
easat-9735	134	13	-	-	PUNCT
easat-9735	134	14	efficacy	efficacy	NOUN
easat-9735	134	15	beliefs	belief	NOUN
easat-9735	134	16	.	.	PUNCT
easat-9735	135	1	in	in	ADP
easat-9735	135	2	high	high	ADJ
easat-9735	135	3	-	-	PUNCT
easat-9735	135	4	autonomy	autonomy	NOUN
easat-9735	135	5	environments	environment	NOUN
easat-9735	135	6	,	,	PUNCT
easat-9735	135	7	employees	employee	NOUN
easat-9735	135	8	are	be	AUX
easat-9735	135	9	more	more	ADV
easat-9735	135	10	likely	likely	ADJ
easat-9735	135	11	to	to	PART
easat-9735	135	12	translate	translate	VERB
easat-9735	135	13	their	their	PRON
easat-9735	135	14	confidence	confidence	NOUN
easat-9735	135	15	into	into	ADP
easat-9735	135	16	innovative	innovative	ADJ
easat-9735	135	17	behaviors	behavior	NOUN
easat-9735	135	18	because	because	SCONJ
easat-9735	135	19	they	they	PRON
easat-9735	135	20	have	have	VERB
easat-9735	135	21	the	the	DET
easat-9735	135	22	latitude	latitude	NOUN
easat-9735	135	23	to	to	PART
easat-9735	135	24	experiment	experiment	VERB
easat-9735	135	25	with	with	ADP
easat-9735	135	26	new	new	ADJ
easat-9735	135	27	ideas	idea	NOUN
easat-9735	135	28	.	.	PUNCT
easat-9735	136	1	in	in	ADP
easat-9735	136	2	contrast	contrast	NOUN
easat-9735	136	3	,	,	PUNCT
easat-9735	136	4	under	under	ADP
easat-9735	136	5	low	low	ADJ
easat-9735	136	6	-	-	PUNCT
easat-9735	136	7	autonomy	autonomy	NOUN
easat-9735	136	8	conditions	condition	NOUN
easat-9735	136	9	,	,	PUNCT
easat-9735	136	10	even	even	ADV
easat-9735	136	11	high	high	ADJ
easat-9735	136	12	self	self	NOUN
easat-9735	136	13	-	-	PUNCT
easat-9735	136	14	efficacy	efficacy	NOUN
easat-9735	136	15	may	may	AUX
easat-9735	136	16	not	not	PART
easat-9735	136	17	result	result	VERB
easat-9735	136	18	in	in	ADP
easat-9735	136	19	innovation	innovation	NOUN
easat-9735	136	20	due	due	ADP
easat-9735	136	21	to	to	ADP
easat-9735	136	22	structural	structural	ADJ
easat-9735	136	23	constraints	constraint	NOUN
easat-9735	136	24	.	.	PUNCT
easat-9735	137	1	hypothesis	hypothesis	NOUN
easat-9735	137	2	5b	5b	NUM
easat-9735	137	3	(	(	PUNCT
easat-9735	137	4	h5b	h5b	ADJ
easat-9735	137	5	):	):	PUNCT
easat-9735	137	6	work	work	NOUN
easat-9735	137	7	autonomy	autonomy	NOUN
easat-9735	137	8	moderates	moderate	VERB
easat-9735	137	9	the	the	DET
easat-9735	137	10	relationship	relationship	NOUN
easat-9735	137	11	between	between	ADP
easat-9735	137	12	self	self	NOUN
easat-9735	137	13	-	-	PUNCT
easat-9735	137	14	efficacy	efficacy	NOUN
easat-9735	137	15	and	and	CCONJ
easat-9735	137	16	innovation	innovation	NOUN
easat-9735	137	17	behavior	behavior	NOUN
easat-9735	137	18	,	,	PUNCT
easat-9735	137	19	such	such	ADJ
easat-9735	137	20	that	that	SCONJ
easat-9735	137	21	the	the	DET
easat-9735	137	22	relationship	relationship	NOUN
easat-9735	137	23	is	be	AUX
easat-9735	137	24	stronger	strong	ADJ
easat-9735	137	25	when	when	SCONJ
easat-9735	137	26	work	work	NOUN
easat-9735	137	27	autonomy	autonomy	NOUN
easat-9735	137	28	is	be	AUX
easat-9735	137	29	high	high	ADJ
easat-9735	137	30	.	.	PUNCT
easat-9735	138	1	3.8	3.8	NUM
easat-9735	138	2	.	.	PUNCT
easat-9735	138	3	conceptual	conceptual	ADJ
easat-9735	138	4	model	model	NOUN
easat-9735	138	5	drawing	draw	VERB
easat-9735	138	6	on	on	ADP
easat-9735	138	7	the	the	DET
easat-9735	138	8	above	above	ADJ
easat-9735	138	9	hypotheses	hypothesis	NOUN
easat-9735	138	10	,	,	PUNCT
easat-9735	138	11	the	the	DET
easat-9735	138	12	study	study	NOUN
easat-9735	138	13	proposes	propose	VERB
easat-9735	138	14	a	a	DET
easat-9735	138	15	conceptual	conceptual	ADJ
easat-9735	138	16	framework	framework	NOUN
easat-9735	138	17	(	(	PUNCT
easat-9735	138	18	figure	figure	NOUN
easat-9735	138	19	1	1	NUM
easat-9735	138	20	)	)	PUNCT
easat-9735	138	21	in	in	ADP
easat-9735	138	22	which	which	PRON
easat-9735	138	23	customer	customer	NOUN
easat-9735	138	24	feedback	feedback	NOUN
easat-9735	138	25	influences	influence	NOUN
easat-9735	138	26	employee	employee	NOUN
easat-9735	138	27	innovation	innovation	NOUN
easat-9735	138	28	behavior	behavior	NOUN
easat-9735	138	29	both	both	PRON
easat-9735	138	30	directly	directly	ADV
easat-9735	138	31	and	and	CCONJ
easat-9735	138	32	indirectly	indirectly	ADV
easat-9735	138	33	through	through	ADP
easat-9735	138	34	selfefficacy	selfefficacy	NOUN
easat-9735	138	35	.	.	PUNCT
easat-9735	139	1	interpersonal	interpersonal	ADJ
easat-9735	139	2	sensitivity	sensitivity	NOUN
easat-9735	139	3	and	and	CCONJ
easat-9735	139	4	work	work	NOUN
easat-9735	139	5	autonomy	autonomy	NOUN
easat-9735	139	6	are	be	AUX
easat-9735	139	7	modeled	model	VERB
easat-9735	139	8	as	as	ADP
easat-9735	139	9	moderators	moderator	NOUN
easat-9735	139	10	that	that	PRON
easat-9735	139	11	strengthen	strengthen	VERB
easat-9735	139	12	the	the	DET
easat-9735	139	13	pathways	pathway	NOUN
easat-9735	139	14	from	from	ADP
easat-9735	139	15	feedback	feedback	NOUN
easat-9735	139	16	to	to	ADP
easat-9735	139	17	self	self	NOUN
easat-9735	139	18	-	-	PUNCT
easat-9735	139	19	efficacy	efficacy	NOUN
easat-9735	139	20	and	and	CCONJ
easat-9735	139	21	from	from	ADP
easat-9735	139	22	self	self	NOUN
easat-9735	139	23	-	-	PUNCT
easat-9735	139	24	efficacy	efficacy	NOUN
easat-9735	139	25	to	to	ADP
easat-9735	139	26	innovation	innovation	NOUN
easat-9735	139	27	behavior	behavior	NOUN
easat-9735	139	28	,	,	PUNCT
easat-9735	139	29	respectively	respectively	ADV
easat-9735	139	30	.	.	PUNCT
easat-9735	140	1	figure	figure	NOUN
easat-9735	140	2	1	1	NUM
easat-9735	140	3	.	.	PUNCT
easat-9735	140	4	conceptual	conceptual	ADJ
easat-9735	140	5	framework	framework	NOUN
easat-9735	140	6	.	.	PUNCT
easat-9735	141	1	4	4	X
easat-9735	141	2	.	.	X
easat-9735	141	3	research	research	NOUN
easat-9735	141	4	methodology	methodology	NOUN
easat-9735	141	5	4.1	4.1	NUM
easat-9735	141	6	.	.	PUNCT
easat-9735	142	1	research	research	NOUN
easat-9735	142	2	design	design	NOUN
easat-9735	142	3	this	this	DET
easat-9735	142	4	study	study	NOUN
easat-9735	142	5	employed	employ	VERB
easat-9735	142	6	a	a	DET
easat-9735	142	7	sequential	sequential	ADJ
easat-9735	142	8	explanatory	explanatory	ADJ
easat-9735	142	9	mixed	mixed	ADJ
easat-9735	142	10	-	-	PUNCT
easat-9735	142	11	methods	method	NOUN
easat-9735	142	12	design	design	NOUN
easat-9735	142	13	,	,	PUNCT
easat-9735	142	14	combining	combine	VERB
easat-9735	142	15	quantitative	quantitative	ADJ
easat-9735	142	16	and	and	CCONJ
easat-9735	142	17	qualitative	qualitative	ADJ
easat-9735	142	18	approaches	approach	NOUN
easat-9735	142	19	to	to	PART
easat-9735	142	20	provide	provide	VERB
easat-9735	142	21	both	both	DET
easat-9735	142	22	breadth	breadth	NOUN
easat-9735	142	23	and	and	CCONJ
easat-9735	142	24	depth	depth	NOUN
easat-9735	142	25	in	in	ADP
easat-9735	142	26	understanding	understand	VERB
easat-9735	142	27	the	the	DET
easat-9735	142	28	impact	impact	NOUN
easat-9735	142	29	of	of	ADP
easat-9735	142	30	customer	customer	NOUN
easat-9735	142	31	feedback	feedback	NOUN
easat-9735	142	32	on	on	ADP
easat-9735	142	33	employee	employee	NOUN
easat-9735	142	34	innovation	innovation	NOUN
easat-9735	142	35	behavior	behavior	NOUN
easat-9735	142	36	.	.	PUNCT
easat-9735	143	1	the	the	DET
easat-9735	143	2	quantitative	quantitative	ADJ
easat-9735	143	3	phase	phase	NOUN
easat-9735	143	4	tested	test	VERB
easat-9735	143	5	the	the	DET
easat-9735	143	6	hypothesized	hypothesized	ADJ
easat-9735	143	7	structural	structural	ADJ
easat-9735	143	8	relationships	relationship	NOUN
easat-9735	143	9	through	through	ADP
easat-9735	143	10	a	a	DET
easat-9735	143	11	large	large	ADJ
easat-9735	143	12	-	-	PUNCT
easat-9735	143	13	scale	scale	NOUN
easat-9735	143	14	survey	survey	NOUN
easat-9735	143	15	analyzed	analyze	VERB
easat-9735	143	16	with	with	ADP
easat-9735	143	17	partial	partial	ADJ
easat-9735	143	18	least	least	ADJ
easat-9735	143	19	squares	square	NOUN
easat-9735	143	20	structural	structural	ADJ
easat-9735	143	21	equation	equation	NOUN
easat-9735	143	22	1929	1929	NUM
easat-9735	143	23	edelweiss	edelweiss	PROPN
easat-9735	143	24	applied	apply	VERB
easat-9735	143	25	science	science	NOUN
easat-9735	143	26	and	and	CCONJ
easat-9735	143	27	technology	technology	NOUN
easat-9735	143	28	issn	issn	PROPN
easat-9735	143	29	:	:	PUNCT
easat-9735	143	30	2576	2576	NUM
easat-9735	143	31	-	-	SYM
easat-9735	143	32	8484	8484	NUM
easat-9735	143	33	vol	vol	NOUN
easat-9735	143	34	.	.	PROPN
easat-9735	144	1	9	9	NUM
easat-9735	144	2	,	,	PUNCT
easat-9735	144	3	no	no	INTJ
easat-9735	144	4	.	.	NOUN
easat-9735	144	5	8	8	NUM
easat-9735	144	6	:	:	PUNCT
easat-9735	144	7	1924	1924	NUM
easat-9735	144	8	-	-	SYM
easat-9735	144	9	1939	1939	NUM
easat-9735	144	10	,	,	PUNCT
easat-9735	144	11	2025	2025	NUM
easat-9735	144	12	doi	doi	NOUN
easat-9735	144	13	:	:	PUNCT
easat-9735	144	14	10.55214/2576	10.55214/2576	NUM
easat-9735	144	15	-	-	SYM
easat-9735	144	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	144	17	©	©	ADP
easat-9735	144	18	2025	2025	NUM
easat-9735	144	19	by	by	ADP
easat-9735	144	20	the	the	DET
easat-9735	144	21	authors	author	NOUN
easat-9735	144	22	;	;	PUNCT
easat-9735	144	23	licensee	licensee	PROPN
easat-9735	144	24	learning	learning	NOUN
easat-9735	144	25	gate	gate	NOUN
easat-9735	144	26	modeling	modeling	NOUN
easat-9735	144	27	(	(	PUNCT
easat-9735	144	28	pls	pls	INTJ
easat-9735	144	29	-	-	PUNCT
easat-9735	144	30	sem	sem	NOUN
easat-9735	144	31	)	)	PUNCT
easat-9735	144	32	,	,	PUNCT
easat-9735	144	33	while	while	SCONJ
easat-9735	144	34	the	the	DET
easat-9735	144	35	qualitative	qualitative	ADJ
easat-9735	144	36	phase	phase	NOUN
easat-9735	144	37	provided	provide	VERB
easat-9735	144	38	contextual	contextual	ADJ
easat-9735	144	39	explanations	explanation	NOUN
easat-9735	144	40	and	and	CCONJ
easat-9735	144	41	insights	insight	NOUN
easat-9735	144	42	through	through	ADP
easat-9735	144	43	in	in	ADP
easat-9735	144	44	-	-	PUNCT
easat-9735	144	45	depth	depth	NOUN
easat-9735	144	46	interviews	interview	NOUN
easat-9735	144	47	.	.	PUNCT
easat-9735	145	1	4.2	4.2	NUM
easat-9735	145	2	.	.	PUNCT
easat-9735	146	1	sample	sample	NOUN
easat-9735	146	2	and	and	CCONJ
easat-9735	146	3	data	datum	NOUN
easat-9735	146	4	collection	collection	NOUN
easat-9735	146	5	4.2.1	4.2.1	NOUN
easat-9735	146	6	.	.	PUNCT
easat-9735	147	1	quantitative	quantitative	ADJ
easat-9735	147	2	phase	phase	NOUN
easat-9735	147	3	the	the	DET
easat-9735	147	4	quantitative	quantitative	ADJ
easat-9735	147	5	study	study	NOUN
easat-9735	147	6	was	be	AUX
easat-9735	147	7	conducted	conduct	VERB
easat-9735	147	8	among	among	ADP
easat-9735	147	9	frontline	frontline	NOUN
easat-9735	147	10	employees	employee	NOUN
easat-9735	147	11	in	in	ADP
easat-9735	147	12	the	the	DET
easat-9735	147	13	tourism	tourism	NOUN
easat-9735	147	14	industry	industry	NOUN
easat-9735	147	15	in	in	ADP
easat-9735	147	16	xi’an	xi’an	PROPN
easat-9735	147	17	,	,	PUNCT
easat-9735	147	18	china	china	PROPN
easat-9735	147	19	.	.	PUNCT
easat-9735	148	1	a	a	DET
easat-9735	148	2	total	total	NOUN
easat-9735	148	3	of	of	ADP
easat-9735	148	4	500	500	NUM
easat-9735	148	5	questionnaires	questionnaire	NOUN
easat-9735	148	6	were	be	AUX
easat-9735	148	7	distributed	distribute	VERB
easat-9735	148	8	through	through	ADP
easat-9735	148	9	both	both	PRON
easat-9735	148	10	online	online	ADJ
easat-9735	148	11	platforms	platform	NOUN
easat-9735	148	12	and	and	CCONJ
easat-9735	148	13	paper	paper	NOUN
easat-9735	148	14	surveys	survey	NOUN
easat-9735	148	15	,	,	PUNCT
easat-9735	148	16	and	and	CCONJ
easat-9735	148	17	420	420	NUM
easat-9735	148	18	valid	valid	ADJ
easat-9735	148	19	responses	response	NOUN
easat-9735	148	20	were	be	AUX
easat-9735	148	21	retained	retain	VERB
easat-9735	148	22	after	after	ADP
easat-9735	148	23	data	datum	NOUN
easat-9735	148	24	cleaning	cleaning	NOUN
easat-9735	148	25	,	,	PUNCT
easat-9735	148	26	resulting	result	VERB
easat-9735	148	27	in	in	ADP
easat-9735	148	28	an	an	DET
easat-9735	148	29	effective	effective	ADJ
easat-9735	148	30	response	response	NOUN
easat-9735	148	31	rate	rate	NOUN
easat-9735	148	32	of	of	ADP
easat-9735	148	33	84	84	NUM
easat-9735	148	34	%	%	NOUN
easat-9735	148	35	.	.	PUNCT
easat-9735	149	1	the	the	DET
easat-9735	149	2	respondents	respondent	NOUN
easat-9735	149	3	represented	represent	VERB
easat-9735	149	4	a	a	DET
easat-9735	149	5	range	range	NOUN
easat-9735	149	6	of	of	ADP
easat-9735	149	7	positions	position	NOUN
easat-9735	149	8	across	across	ADP
easat-9735	149	9	hotels	hotel	NOUN
easat-9735	149	10	,	,	PUNCT
easat-9735	149	11	travel	travel	NOUN
easat-9735	149	12	agencies	agency	NOUN
easat-9735	149	13	,	,	PUNCT
easat-9735	149	14	scenic	scenic	ADJ
easat-9735	149	15	spots	spot	NOUN
easat-9735	149	16	,	,	PUNCT
easat-9735	149	17	and	and	CCONJ
easat-9735	149	18	cultural	cultural	ADJ
easat-9735	149	19	tourism	tourism	NOUN
easat-9735	149	20	enterprises	enterprise	NOUN
easat-9735	149	21	,	,	PUNCT
easat-9735	149	22	ensuring	ensure	VERB
easat-9735	149	23	sample	sample	NOUN
easat-9735	149	24	diversity	diversity	NOUN
easat-9735	149	25	.	.	PUNCT
easat-9735	150	1	demographic	demographic	ADJ
easat-9735	150	2	characteristics	characteristic	NOUN
easat-9735	150	3	such	such	ADJ
easat-9735	150	4	as	as	ADP
easat-9735	150	5	age	age	NOUN
easat-9735	150	6	,	,	PUNCT
easat-9735	150	7	gender	gender	NOUN
easat-9735	150	8	,	,	PUNCT
easat-9735	150	9	education	education	NOUN
easat-9735	150	10	,	,	PUNCT
easat-9735	150	11	organizational	organizational	ADJ
easat-9735	150	12	tenure	tenure	NOUN
easat-9735	150	13	,	,	PUNCT
easat-9735	150	14	and	and	CCONJ
easat-9735	150	15	job	job	NOUN
easat-9735	150	16	position	position	NOUN
easat-9735	150	17	were	be	AUX
easat-9735	150	18	collected	collect	VERB
easat-9735	150	19	as	as	ADP
easat-9735	150	20	control	control	NOUN
easat-9735	150	21	variables	variable	NOUN
easat-9735	150	22	.	.	PUNCT
easat-9735	151	1	4.2.2	4.2.2	X
easat-9735	151	2	.	.	PUNCT
easat-9735	151	3	qualitative	qualitative	ADJ
easat-9735	151	4	phase	phase	NOUN
easat-9735	151	5	following	follow	VERB
easat-9735	151	6	the	the	DET
easat-9735	151	7	quantitative	quantitative	ADJ
easat-9735	151	8	analysis	analysis	NOUN
easat-9735	151	9	,	,	PUNCT
easat-9735	151	10	20	20	NUM
easat-9735	151	11	semi	semi	ADJ
easat-9735	151	12	-	-	ADJ
easat-9735	151	13	structured	structured	ADJ
easat-9735	151	14	interviews	interview	NOUN
easat-9735	151	15	were	be	AUX
easat-9735	151	16	with	with	ADP
easat-9735	151	17	frontline	frontline	NOUN
easat-9735	151	18	employees	employee	NOUN
easat-9735	151	19	and	and	CCONJ
easat-9735	151	20	managers	manager	NOUN
easat-9735	151	21	.	.	PUNCT
easat-9735	152	1	each	each	DET
easat-9735	152	2	interview	interview	NOUN
easat-9735	152	3	lasted	last	VERB
easat-9735	152	4	approximately	approximately	ADV
easat-9735	152	5	45–60	45–60	NUM
easat-9735	152	6	minutes	minute	NOUN
easat-9735	152	7	and	and	CCONJ
easat-9735	152	8	aimed	aim	VERB
easat-9735	152	9	to	to	PART
easat-9735	152	10	explore	explore	VERB
easat-9735	152	11	participants	participant	NOUN
easat-9735	152	12	’	'	PUNCT
easat-9735	152	13	perceptions	perception	NOUN
easat-9735	152	14	of	of	ADP
easat-9735	152	15	customer	customer	NOUN
easat-9735	152	16	feedback	feedback	NOUN
easat-9735	152	17	,	,	PUNCT
easat-9735	152	18	their	their	PRON
easat-9735	152	19	confidence	confidence	NOUN
easat-9735	152	20	in	in	ADP
easat-9735	152	21	handling	handle	VERB
easat-9735	152	22	challenges	challenge	NOUN
easat-9735	152	23	,	,	PUNCT
easat-9735	152	24	and	and	CCONJ
easat-9735	152	25	the	the	DET
easat-9735	152	26	influence	influence	NOUN
easat-9735	152	27	of	of	ADP
easat-9735	152	28	autonomy	autonomy	NOUN
easat-9735	152	29	and	and	CCONJ
easat-9735	152	30	interpersonal	interpersonal	ADJ
easat-9735	152	31	sensitivity	sensitivity	NOUN
easat-9735	152	32	.	.	PUNCT
easat-9735	153	1	interviews	interview	NOUN
easat-9735	153	2	were	be	AUX
easat-9735	153	3	transcribed	transcribe	VERB
easat-9735	153	4	verbatim	verbatim	ADJ
easat-9735	153	5	and	and	CCONJ
easat-9735	153	6	supplemented	supplement	VERB
easat-9735	153	7	by	by	ADP
easat-9735	153	8	field	field	NOUN
easat-9735	153	9	notes	note	NOUN
easat-9735	153	10	on	on	ADP
easat-9735	153	11	non	non	ADJ
easat-9735	153	12	-	-	ADJ
easat-9735	153	13	verbal	verbal	ADJ
easat-9735	153	14	cues	cue	NOUN
easat-9735	153	15	.	.	PUNCT
easat-9735	154	1	4.3	4.3	NUM
easat-9735	154	2	.	.	PUNCT
easat-9735	154	3	measures	measure	NOUN
easat-9735	154	4	all	all	DET
easat-9735	154	5	constructs	construct	NOUN
easat-9735	154	6	were	be	AUX
easat-9735	154	7	measured	measure	VERB
easat-9735	154	8	using	use	VERB
easat-9735	154	9	validated	validate	VERB
easat-9735	154	10	multi	multi	ADJ
easat-9735	154	11	-	-	ADJ
easat-9735	154	12	item	item	ADJ
easat-9735	154	13	scales	scale	NOUN
easat-9735	154	14	on	on	ADP
easat-9735	154	15	a	a	DET
easat-9735	154	16	five	five	NUM
easat-9735	154	17	-	-	PUNCT
easat-9735	154	18	point	point	NOUN
easat-9735	154	19	likert	likert	ADJ
easat-9735	154	20	scale	scale	NOUN
easat-9735	154	21	(	(	PUNCT
easat-9735	154	22	1	1	NUM
easat-9735	154	23	=	=	NUM
easat-9735	154	24	strongly	strongly	ADV
easat-9735	154	25	disagree	disagree	VERB
easat-9735	154	26	,	,	PUNCT
easat-9735	154	27	5	5	NUM
easat-9735	154	28	=	=	PRON
easat-9735	154	29	strongly	strongly	ADV
easat-9735	154	30	agree	agree	VERB
easat-9735	154	31	)	)	PUNCT
easat-9735	154	32	.	.	PUNCT
easat-9735	155	1	to	to	PART
easat-9735	155	2	ensure	ensure	VERB
easat-9735	155	3	cross	cross	ADJ
easat-9735	155	4	-	-	ADJ
easat-9735	155	5	cultural	cultural	ADJ
easat-9735	155	6	validity	validity	NOUN
easat-9735	155	7	,	,	PUNCT
easat-9735	155	8	the	the	DET
easat-9735	155	9	items	item	NOUN
easat-9735	155	10	were	be	AUX
easat-9735	155	11	translated	translate	VERB
easat-9735	155	12	into	into	ADP
easat-9735	155	13	chinese	chinese	PROPN
easat-9735	155	14	using	use	VERB
easat-9735	155	15	the	the	DET
easat-9735	155	16	translation	translation	NOUN
easat-9735	155	17	–	–	PUNCT
easat-9735	155	18	back	back	ADJ
easat-9735	155	19	translation	translation	NOUN
easat-9735	155	20	method	method	NOUN
easat-9735	155	21	.	.	PUNCT
easat-9735	156	1	customer	customer	NOUN
easat-9735	156	2	feedback	feedback	NOUN
easat-9735	156	3	:	:	PUNCT
easat-9735	156	4	items	item	NOUN
easat-9735	156	5	adapted	adapt	VERB
easat-9735	156	6	from	from	ADP
easat-9735	156	7	tax	tax	NOUN
easat-9735	156	8	,	,	PUNCT
easat-9735	156	9	et	et	PROPN
easat-9735	156	10	al	al	PROPN
easat-9735	156	11	.	.	PUNCT
easat-9735	157	1	[	[	X
easat-9735	157	2	26	26	NUM
easat-9735	157	3	]	]	PUNCT
easat-9735	157	4	.	.	PUNCT
easat-9735	158	1	self	self	NOUN
easat-9735	158	2	-	-	PUNCT
easat-9735	158	3	efficacy	efficacy	NOUN
easat-9735	158	4	:	:	PUNCT
easat-9735	159	1	items	item	NOUN
easat-9735	159	2	adapted	adapt	VERB
easat-9735	159	3	from	from	ADP
easat-9735	159	4	tierney	tierney	PROPN
easat-9735	159	5	and	and	CCONJ
easat-9735	159	6	farmer	farmer	NOUN
easat-9735	159	7	[	[	X
easat-9735	159	8	27	27	NUM
easat-9735	159	9	]	]	PUNCT
easat-9735	159	10	.	.	PUNCT
easat-9735	160	1	employee	employee	NOUN
easat-9735	160	2	innovation	innovation	NOUN
easat-9735	160	3	behavior	behavior	NOUN
easat-9735	160	4	:	:	PUNCT
easat-9735	160	5	measured	measure	VERB
easat-9735	160	6	using	use	VERB
easat-9735	160	7	janssen	janssen	PROPN
easat-9735	160	8	[	[	X
easat-9735	160	9	28	28	NUM
easat-9735	160	10	]	]	SYM
easat-9735	160	11	nine	nine	NUM
easat-9735	160	12	-	-	PUNCT
easat-9735	160	13	item	item	NOUN
easat-9735	160	14	scale	scale	NOUN
easat-9735	160	15	.	.	PUNCT
easat-9735	161	1	interpersonal	interpersonal	ADJ
easat-9735	161	2	sensitivity	sensitivity	NOUN
easat-9735	161	3	:	:	PUNCT
easat-9735	161	4	items	item	NOUN
easat-9735	161	5	adapted	adapt	VERB
easat-9735	161	6	from	from	ADP
easat-9735	161	7	boyce	boyce	PROPN
easat-9735	161	8	,	,	PUNCT
easat-9735	161	9	et	et	PROPN
easat-9735	161	10	al	al	PROPN
easat-9735	161	11	.	.	PUNCT
easat-9735	162	1	[	[	X
easat-9735	162	2	30	30	NUM
easat-9735	162	3	]	]	PUNCT
easat-9735	162	4	.	.	PUNCT
easat-9735	163	1	work	work	NOUN
easat-9735	163	2	autonomy	autonomy	NOUN
easat-9735	163	3	:	:	PUNCT
easat-9735	163	4	items	item	NOUN
easat-9735	163	5	adapted	adapt	VERB
easat-9735	163	6	from	from	ADP
easat-9735	163	7	deci	deci	PROPN
easat-9735	163	8	and	and	CCONJ
easat-9735	163	9	ryan	ryan	PROPN
easat-9735	164	1	[	[	X
easat-9735	164	2	31	31	NUM
easat-9735	164	3	]	]	PUNCT
easat-9735	164	4	.	.	PUNCT
easat-9735	165	1	control	control	NOUN
easat-9735	165	2	variables	variable	NOUN
easat-9735	165	3	:	:	PUNCT
easat-9735	165	4	age	age	NOUN
easat-9735	165	5	,	,	PUNCT
easat-9735	165	6	gender	gender	NOUN
easat-9735	165	7	,	,	PUNCT
easat-9735	165	8	education	education	NOUN
easat-9735	165	9	,	,	PUNCT
easat-9735	165	10	tenure	tenure	NOUN
easat-9735	165	11	.	.	PUNCT
easat-9735	166	1	all	all	DET
easat-9735	166	2	construct	construct	VERB
easat-9735	166	3	exhibited	exhibit	VERB
easat-9735	166	4	high	high	ADJ
easat-9735	166	5	internal	internal	ADJ
easat-9735	166	6	reliability	reliability	NOUN
easat-9735	166	7	,	,	PUNCT
easat-9735	166	8	with	with	ADP
easat-9735	166	9	cronbach	cronbach	PROPN
easat-9735	166	10	’s	’s	PART
easat-9735	166	11	α	α	PROPN
easat-9735	166	12	values	value	NOUN
easat-9735	166	13	exceeding	exceed	VERB
easat-9735	166	14	0.90	0.90	NUM
easat-9735	166	15	(	(	PUNCT
easat-9735	166	16	overall	overall	ADJ
easat-9735	166	17	α	α	NOUN
easat-9735	166	18	=	=	NOUN
easat-9735	166	19	0.932	0.932	NUM
easat-9735	166	20	)	)	PUNCT
easat-9735	166	21	.	.	PUNCT
easat-9735	167	1	convergent	convergent	NOUN
easat-9735	167	2	and	and	CCONJ
easat-9735	167	3	discriminant	discriminant	ADJ
easat-9735	167	4	validity	validity	NOUN
easat-9735	167	5	were	be	AUX
easat-9735	167	6	assessed	assess	VERB
easat-9735	167	7	through	through	ADP
easat-9735	167	8	composite	composite	ADJ
easat-9735	167	9	reliability	reliability	NOUN
easat-9735	167	10	(	(	PUNCT
easat-9735	167	11	cr	cr	NOUN
easat-9735	167	12	)	)	PUNCT
easat-9735	167	13	,	,	PUNCT
easat-9735	167	14	average	average	ADJ
easat-9735	167	15	variance	variance	NOUN
easat-9735	167	16	extracted	extract	VERB
easat-9735	167	17	(	(	PUNCT
easat-9735	167	18	ave	ave	NOUN
easat-9735	167	19	)	)	PUNCT
easat-9735	167	20	,	,	PUNCT
easat-9735	167	21	and	and	CCONJ
easat-9735	167	22	fornell	fornell	ADJ
easat-9735	167	23	–	–	PUNCT
easat-9735	167	24	larcker	larcker	NOUN
easat-9735	167	25	criterion	criterion	NOUN
easat-9735	167	26	.	.	PUNCT
easat-9735	168	1	4.4	4.4	NUM
easat-9735	168	2	.	.	PUNCT
easat-9735	169	1	data	datum	NOUN
easat-9735	169	2	analysis	analysis	NOUN
easat-9735	169	3	4.4.1	4.4.1	NUM
easat-9735	169	4	.	.	PUNCT
easat-9735	170	1	quantitative	quantitative	ADJ
easat-9735	170	2	analysis	analysis	NOUN
easat-9735	170	3	the	the	DET
easat-9735	170	4	quantitative	quantitative	ADJ
easat-9735	170	5	data	datum	NOUN
easat-9735	170	6	were	be	AUX
easat-9735	170	7	analyzed	analyze	VERB
easat-9735	170	8	using	use	VERB
easat-9735	170	9	smartpls	smartpls	NOUN
easat-9735	170	10	4.0	4.0	NUM
easat-9735	170	11	,	,	PUNCT
easat-9735	170	12	which	which	PRON
easat-9735	170	13	is	be	AUX
easat-9735	170	14	suitable	suitable	ADJ
easat-9735	170	15	for	for	ADP
easat-9735	170	16	complex	complex	ADJ
easat-9735	170	17	models	model	NOUN
easat-9735	170	18	with	with	ADP
easat-9735	170	19	mediating	mediate	VERB
easat-9735	170	20	and	and	CCONJ
easat-9735	170	21	moderating	moderating	NOUN
easat-9735	170	22	effects	effect	NOUN
easat-9735	170	23	,	,	PUNCT
easat-9735	170	24	and	and	CCONJ
easat-9735	170	25	for	for	ADP
easat-9735	170	26	studies	study	NOUN
easat-9735	170	27	emphasizing	emphasize	VERB
easat-9735	170	28	prediction	prediction	NOUN
easat-9735	170	29	rather	rather	ADV
easat-9735	170	30	than	than	ADP
easat-9735	170	31	covariance	covariance	NOUN
easat-9735	170	32	-	-	PUNCT
easat-9735	170	33	based	base	VERB
easat-9735	170	34	fit	fit	NOUN
easat-9735	170	35	.	.	PUNCT
easat-9735	171	1	the	the	DET
easat-9735	171	2	analysis	analysis	NOUN
easat-9735	171	3	followed	follow	VERB
easat-9735	171	4	these	these	DET
easat-9735	171	5	steps	step	NOUN
easat-9735	171	6	:	:	PUNCT
easat-9735	171	7	assessment	assessment	NOUN
easat-9735	171	8	of	of	ADP
easat-9735	171	9	the	the	DET
easat-9735	171	10	measurement	measurement	NOUN
easat-9735	171	11	model	model	NOUN
easat-9735	171	12	:	:	PUNCT
easat-9735	171	13	item	item	NOUN
easat-9735	171	14	reliability	reliability	NOUN
easat-9735	171	15	,	,	PUNCT
easat-9735	171	16	cronbach	cronbach	VERB
easat-9735	171	17	’s	’s	PART
easat-9735	171	18	α	α	NOUN
easat-9735	171	19	,	,	PUNCT
easat-9735	171	20	composite	composite	ADJ
easat-9735	171	21	reliability	reliability	NOUN
easat-9735	171	22	,	,	PUNCT
easat-9735	171	23	and	and	CCONJ
easat-9735	171	24	ave	ave	PROPN
easat-9735	171	25	were	be	AUX
easat-9735	171	26	examined	examine	VERB
easat-9735	171	27	to	to	PART
easat-9735	171	28	establish	establish	VERB
easat-9735	171	29	convergent	convergent	ADJ
easat-9735	171	30	validity	validity	NOUN
easat-9735	171	31	,	,	PUNCT
easat-9735	171	32	while	while	SCONJ
easat-9735	171	33	discriminant	discriminant	ADJ
easat-9735	171	34	validity	validity	NOUN
easat-9735	171	35	was	be	AUX
easat-9735	171	36	evaluated	evaluate	VERB
easat-9735	171	37	using	use	VERB
easat-9735	171	38	the	the	DET
easat-9735	171	39	fornell	fornell	NOUN
easat-9735	171	40	–	–	PUNCT
easat-9735	171	41	larcker	larcker	NOUN
easat-9735	171	42	criterion	criterion	NOUN
easat-9735	171	43	and	and	CCONJ
easat-9735	171	44	htmt	htmt	NOUN
easat-9735	171	45	ratios	ratio	NOUN
easat-9735	171	46	.	.	PUNCT
easat-9735	172	1	assessment	assessment	NOUN
easat-9735	172	2	of	of	ADP
easat-9735	172	3	the	the	DET
easat-9735	172	4	structural	structural	ADJ
easat-9735	172	5	model	model	NOUN
easat-9735	172	6	:	:	PUNCT
easat-9735	172	7	path	path	NOUN
easat-9735	172	8	coefficients	coefficient	NOUN
easat-9735	172	9	,	,	PUNCT
easat-9735	172	10	t	t	NOUN
easat-9735	172	11	-	-	PUNCT
easat-9735	172	12	values	value	NOUN
easat-9735	172	13	,	,	PUNCT
easat-9735	172	14	and	and	CCONJ
easat-9735	172	15	p	p	X
easat-9735	172	16	-	-	PUNCT
easat-9735	172	17	values	value	NOUN
easat-9735	172	18	were	be	AUX
easat-9735	172	19	estimated	estimate	VERB
easat-9735	172	20	through	through	ADP
easat-9735	172	21	bootstrapping	bootstrappe	VERB
easat-9735	172	22	(	(	PUNCT
easat-9735	172	23	5,000	5,000	NUM
easat-9735	172	24	resamples	resample	NOUN
easat-9735	172	25	)	)	PUNCT
easat-9735	172	26	.	.	PUNCT
easat-9735	173	1	mediation	mediation	NOUN
easat-9735	173	2	analysis	analysis	NOUN
easat-9735	173	3	:	:	PUNCT
easat-9735	173	4	the	the	DET
easat-9735	173	5	indirect	indirect	ADJ
easat-9735	173	6	effects	effect	NOUN
easat-9735	173	7	of	of	ADP
easat-9735	173	8	self	self	NOUN
easat-9735	173	9	-	-	PUNCT
easat-9735	173	10	efficacy	efficacy	NOUN
easat-9735	173	11	on	on	ADP
easat-9735	173	12	the	the	DET
easat-9735	173	13	relationship	relationship	NOUN
easat-9735	173	14	between	between	ADP
easat-9735	173	15	customer	customer	NOUN
easat-9735	173	16	feedback	feedback	NOUN
easat-9735	173	17	and	and	CCONJ
easat-9735	173	18	innovation	innovation	NOUN
easat-9735	173	19	behavior	behavior	NOUN
easat-9735	173	20	were	be	AUX
easat-9735	173	21	tested	test	VERB
easat-9735	173	22	using	use	VERB
easat-9735	173	23	bootstrapped	bootstrappe	VERB
easat-9735	173	24	confidence	confidence	NOUN
easat-9735	173	25	intervals	interval	NOUN
easat-9735	173	26	.	.	PUNCT
easat-9735	174	1	moderation	moderation	NOUN
easat-9735	174	2	analysis	analysis	NOUN
easat-9735	174	3	:	:	PUNCT
easat-9735	174	4	interaction	interaction	NOUN
easat-9735	174	5	terms	term	NOUN
easat-9735	174	6	were	be	AUX
easat-9735	174	7	created	create	VERB
easat-9735	174	8	to	to	PART
easat-9735	174	9	test	test	VERB
easat-9735	174	10	the	the	DET
easat-9735	174	11	moderating	moderate	VERB
easat-9735	174	12	effects	effect	NOUN
easat-9735	174	13	of	of	ADP
easat-9735	174	14	interpersonal	interpersonal	ADJ
easat-9735	174	15	sensitivity	sensitivity	NOUN
easat-9735	174	16	and	and	CCONJ
easat-9735	174	17	work	work	NOUN
easat-9735	174	18	autonomy	autonomy	NOUN
easat-9735	174	19	.	.	PUNCT
easat-9735	175	1	simple	simple	ADJ
easat-9735	175	2	slope	slope	NOUN
easat-9735	175	3	analysis	analysis	NOUN
easat-9735	175	4	was	be	AUX
easat-9735	175	5	conducted	conduct	VERB
easat-9735	175	6	to	to	PART
easat-9735	175	7	interpret	interpret	VERB
easat-9735	175	8	significant	significant	ADJ
easat-9735	175	9	interactions	interaction	NOUN
easat-9735	175	10	.	.	PUNCT
easat-9735	176	1	1930	1930	NUM
easat-9735	176	2	edelweiss	edelweiss	PROPN
easat-9735	176	3	applied	apply	VERB
easat-9735	176	4	science	science	NOUN
easat-9735	176	5	and	and	CCONJ
easat-9735	176	6	technology	technology	NOUN
easat-9735	176	7	issn	issn	PROPN
easat-9735	176	8	:	:	PUNCT
easat-9735	176	9	2576	2576	NUM
easat-9735	176	10	-	-	SYM
easat-9735	176	11	8484	8484	NUM
easat-9735	176	12	vol	vol	NOUN
easat-9735	176	13	.	.	PROPN
easat-9735	177	1	9	9	NUM
easat-9735	177	2	,	,	PUNCT
easat-9735	177	3	no	no	INTJ
easat-9735	177	4	.	.	NOUN
easat-9735	177	5	8	8	NUM
easat-9735	177	6	:	:	PUNCT
easat-9735	177	7	1924	1924	NUM
easat-9735	177	8	-	-	SYM
easat-9735	177	9	1939	1939	NUM
easat-9735	177	10	,	,	PUNCT
easat-9735	177	11	2025	2025	NUM
easat-9735	177	12	doi	doi	NOUN
easat-9735	177	13	:	:	PUNCT
easat-9735	177	14	10.55214/2576	10.55214/2576	NUM
easat-9735	177	15	-	-	SYM
easat-9735	177	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	177	17	©	©	ADP
easat-9735	177	18	2025	2025	NUM
easat-9735	177	19	by	by	ADP
easat-9735	177	20	the	the	DET
easat-9735	177	21	authors	author	NOUN
easat-9735	177	22	;	;	PUNCT
easat-9735	177	23	licensee	licensee	PROPN
easat-9735	177	24	learning	learn	VERB
easat-9735	177	25	gate	gate	VERB
easat-9735	177	26	predictive	predictive	ADJ
easat-9735	177	27	relevance	relevance	NOUN
easat-9735	177	28	:	:	PUNCT
easat-9735	177	29	q²	q²	VERB
easat-9735	177	30	values	value	NOUN
easat-9735	177	31	and	and	CCONJ
easat-9735	177	32	the	the	DET
easat-9735	177	33	coefficient	coefficient	NOUN
easat-9735	177	34	of	of	ADP
easat-9735	177	35	determination	determination	NOUN
easat-9735	177	36	(	(	PUNCT
easat-9735	177	37	r²	r²	PROPN
easat-9735	177	38	)	)	PUNCT
easat-9735	177	39	were	be	AUX
easat-9735	177	40	reported	report	VERB
easat-9735	177	41	to	to	PART
easat-9735	177	42	evaluate	evaluate	VERB
easat-9735	177	43	the	the	DET
easat-9735	177	44	explanatory	explanatory	ADJ
easat-9735	177	45	and	and	CCONJ
easat-9735	177	46	predictive	predictive	ADJ
easat-9735	177	47	power	power	NOUN
easat-9735	177	48	of	of	ADP
easat-9735	177	49	the	the	DET
easat-9735	177	50	model	model	NOUN
easat-9735	177	51	.	.	PUNCT
easat-9735	178	1	4.4.2	4.4.2	X
easat-9735	178	2	.	.	PUNCT
easat-9735	178	3	qualitative	qualitative	ADJ
easat-9735	178	4	analysis	analysis	NOUN
easat-9735	178	5	the	the	DET
easat-9735	178	6	interview	interview	NOUN
easat-9735	178	7	transcripts	transcript	NOUN
easat-9735	178	8	were	be	AUX
easat-9735	178	9	analyzed	analyze	VERB
easat-9735	178	10	through	through	ADP
easat-9735	178	11	content	content	NOUN
easat-9735	178	12	and	and	CCONJ
easat-9735	178	13	thematic	thematic	ADJ
easat-9735	178	14	analysis	analysis	NOUN
easat-9735	178	15	.	.	PUNCT
easat-9735	179	1	coding	code	VERB
easat-9735	179	2	was	be	AUX
easat-9735	179	3	conducted	conduct	VERB
easat-9735	179	4	iteratively	iteratively	ADV
easat-9735	179	5	,	,	PUNCT
easat-9735	179	6	beginning	begin	VERB
easat-9735	179	7	with	with	ADP
easat-9735	179	8	open	open	ADJ
easat-9735	179	9	coding	coding	NOUN
easat-9735	179	10	to	to	PART
easat-9735	179	11	identify	identify	VERB
easat-9735	179	12	meaningful	meaningful	ADJ
easat-9735	179	13	units	unit	NOUN
easat-9735	179	14	,	,	PUNCT
easat-9735	179	15	followed	follow	VERB
easat-9735	179	16	by	by	ADP
easat-9735	179	17	axial	axial	ADJ
easat-9735	179	18	coding	coding	NOUN
easat-9735	179	19	to	to	PART
easat-9735	179	20	establish	establish	VERB
easat-9735	179	21	categories	category	NOUN
easat-9735	179	22	related	relate	VERB
easat-9735	179	23	to	to	ADP
easat-9735	179	24	feedback	feedback	NOUN
easat-9735	179	25	interpretation	interpretation	NOUN
easat-9735	179	26	,	,	PUNCT
easat-9735	179	27	efficacy	efficacy	NOUN
easat-9735	179	28	beliefs	belief	NOUN
easat-9735	179	29	,	,	PUNCT
easat-9735	179	30	and	and	CCONJ
easat-9735	179	31	innovation	innovation	NOUN
easat-9735	179	32	behavior	behavior	NOUN
easat-9735	179	33	.	.	PUNCT
easat-9735	180	1	themes	theme	NOUN
easat-9735	180	2	were	be	AUX
easat-9735	180	3	compared	compare	VERB
easat-9735	180	4	against	against	ADP
easat-9735	180	5	the	the	DET
easat-9735	180	6	quantitative	quantitative	ADJ
easat-9735	180	7	findings	finding	NOUN
easat-9735	180	8	to	to	PART
easat-9735	180	9	provide	provide	VERB
easat-9735	180	10	deeper	deep	ADJ
easat-9735	180	11	explanations	explanation	NOUN
easat-9735	180	12	.	.	PUNCT
easat-9735	181	1	triangulation	triangulation	NOUN
easat-9735	181	2	of	of	ADP
easat-9735	181	3	data	datum	NOUN
easat-9735	181	4	sources	source	NOUN
easat-9735	181	5	,	,	PUNCT
easat-9735	181	6	researchers	researcher	NOUN
easat-9735	181	7	,	,	PUNCT
easat-9735	181	8	and	and	CCONJ
easat-9735	181	9	methods	method	NOUN
easat-9735	181	10	was	be	AUX
easat-9735	181	11	employed	employ	VERB
easat-9735	181	12	to	to	PART
easat-9735	181	13	enhance	enhance	VERB
easat-9735	181	14	credibility	credibility	NOUN
easat-9735	181	15	.	.	PUNCT
easat-9735	182	1	4.5	4.5	NUM
easat-9735	182	2	.	.	PUNCT
easat-9735	183	1	ethical	ethical	ADJ
easat-9735	183	2	considerations	consideration	NOUN
easat-9735	183	3	ethical	ethical	ADJ
easat-9735	183	4	approval	approval	NOUN
easat-9735	183	5	was	be	AUX
easat-9735	183	6	obtained	obtain	VERB
easat-9735	183	7	from	from	ADP
easat-9735	183	8	the	the	DET
easat-9735	183	9	university	university	NOUN
easat-9735	183	10	’s	’s	PART
easat-9735	183	11	research	research	PROPN
easat-9735	183	12	ethics	ethic	NOUN
easat-9735	183	13	committee	committee	NOUN
easat-9735	183	14	.	.	PUNCT
easat-9735	184	1	all	all	DET
easat-9735	184	2	participants	participant	NOUN
easat-9735	184	3	were	be	AUX
easat-9735	184	4	informed	inform	VERB
easat-9735	184	5	of	of	ADP
easat-9735	184	6	the	the	DET
easat-9735	184	7	study	study	NOUN
easat-9735	184	8	’s	’s	PART
easat-9735	184	9	purpose	purpose	NOUN
easat-9735	184	10	and	and	CCONJ
easat-9735	184	11	assured	assure	VERB
easat-9735	184	12	of	of	ADP
easat-9735	184	13	confidentiality	confidentiality	NOUN
easat-9735	184	14	and	and	CCONJ
easat-9735	184	15	anonymity	anonymity	NOUN
easat-9735	184	16	.	.	PUNCT
easat-9735	185	1	participation	participation	NOUN
easat-9735	185	2	was	be	AUX
easat-9735	185	3	voluntary	voluntary	ADJ
easat-9735	185	4	,	,	PUNCT
easat-9735	185	5	and	and	CCONJ
easat-9735	185	6	respondents	respondent	NOUN
easat-9735	185	7	were	be	AUX
easat-9735	185	8	free	free	ADJ
easat-9735	185	9	to	to	PART
easat-9735	185	10	withdraw	withdraw	VERB
easat-9735	185	11	at	at	ADP
easat-9735	185	12	any	any	DET
easat-9735	185	13	time	time	NOUN
easat-9735	185	14	.	.	PUNCT
easat-9735	186	1	consent	consent	NOUN
easat-9735	186	2	was	be	AUX
easat-9735	186	3	obtained	obtain	VERB
easat-9735	186	4	prior	prior	ADV
easat-9735	186	5	to	to	AUX
easat-9735	186	6	survey	survey	VERB
easat-9735	186	7	completion	completion	NOUN
easat-9735	186	8	and	and	CCONJ
easat-9735	186	9	interviews	interview	NOUN
easat-9735	186	10	.	.	PUNCT
easat-9735	187	1	data	datum	NOUN
easat-9735	187	2	were	be	AUX
easat-9735	187	3	stored	store	VERB
easat-9735	187	4	securely	securely	ADV
easat-9735	187	5	and	and	CCONJ
easat-9735	187	6	used	use	VERB
easat-9735	187	7	exclusively	exclusively	ADV
easat-9735	187	8	for	for	ADP
easat-9735	187	9	academic	academic	ADJ
easat-9735	187	10	research	research	NOUN
easat-9735	187	11	.	.	PUNCT
easat-9735	188	1	5	5	X
easat-9735	188	2	.	.	X
easat-9735	188	3	research	research	NOUN
easat-9735	188	4	results	result	VERB
easat-9735	188	5	5.1	5.1	NUM
easat-9735	188	6	.	.	PUNCT
easat-9735	189	1	measurement	measurement	NOUN
easat-9735	189	2	model	model	NOUN
easat-9735	189	3	assessment	assessment	NOUN
easat-9735	189	4	before	before	ADP
easat-9735	189	5	testing	test	VERB
easat-9735	189	6	the	the	DET
easat-9735	189	7	hypothesized	hypothesized	ADJ
easat-9735	189	8	structural	structural	ADJ
easat-9735	189	9	relationships	relationship	NOUN
easat-9735	189	10	,	,	PUNCT
easat-9735	189	11	the	the	DET
easat-9735	189	12	reliability	reliability	NOUN
easat-9735	189	13	and	and	CCONJ
easat-9735	189	14	validity	validity	NOUN
easat-9735	189	15	of	of	ADP
easat-9735	189	16	the	the	DET
easat-9735	189	17	measurement	measurement	NOUN
easat-9735	189	18	model	model	NOUN
easat-9735	189	19	were	be	AUX
easat-9735	189	20	evaluated	evaluate	VERB
easat-9735	189	21	.	.	PUNCT
easat-9735	190	1	all	all	DET
easat-9735	190	2	constructs	construct	NOUN
easat-9735	190	3	were	be	AUX
easat-9735	190	4	measured	measure	VERB
easat-9735	190	5	reflectively	reflectively	ADV
easat-9735	190	6	using	use	VERB
easat-9735	190	7	multi	multi	ADJ
easat-9735	190	8	-	-	ADJ
easat-9735	190	9	item	item	ADJ
easat-9735	190	10	likert	likert	NOUN
easat-9735	190	11	scales	scale	NOUN
easat-9735	190	12	.	.	PUNCT
easat-9735	191	1	reliability	reliability	NOUN
easat-9735	191	2	.	.	PUNCT
easat-9735	192	1	cronbach	cronbach	VERB
easat-9735	192	2	’s	’s	PART
easat-9735	192	3	α	α	NOUN
easat-9735	192	4	and	and	CCONJ
easat-9735	192	5	composite	composite	ADJ
easat-9735	192	6	reliability	reliability	NOUN
easat-9735	192	7	(	(	PUNCT
easat-9735	192	8	cr	cr	NOUN
easat-9735	192	9	)	)	PUNCT
easat-9735	192	10	values	value	NOUN
easat-9735	192	11	for	for	ADP
easat-9735	192	12	all	all	DET
easat-9735	192	13	constructs	construct	NOUN
easat-9735	192	14	exceeded	exceed	VERB
easat-9735	192	15	the	the	DET
easat-9735	192	16	recommended	recommend	VERB
easat-9735	192	17	threshold	threshold	NOUN
easat-9735	192	18	of	of	ADP
easat-9735	192	19	0.70	0.70	NUM
easat-9735	192	20	,	,	PUNCT
easat-9735	192	21	indicating	indicate	VERB
easat-9735	192	22	strong	strong	ADJ
easat-9735	192	23	internal	internal	ADJ
easat-9735	192	24	consistency	consistency	NOUN
easat-9735	192	25	.	.	PUNCT
easat-9735	193	1	specifically	specifically	ADV
easat-9735	193	2	,	,	PUNCT
easat-9735	193	3	cronbach	cronbach	VERB
easat-9735	193	4	’s	’s	X
easat-9735	193	5	α	α	PRON
easat-9735	193	6	ranged	range	VERB
easat-9735	193	7	from	from	ADP
easat-9735	193	8	0.902	0.902	NUM
easat-9735	193	9	(	(	PUNCT
easat-9735	193	10	work	work	NOUN
easat-9735	193	11	autonomy	autonomy	NOUN
easat-9735	193	12	)	)	PUNCT
easat-9735	193	13	to	to	ADP
easat-9735	193	14	0.945	0.945	NUM
easat-9735	193	15	(	(	PUNCT
easat-9735	193	16	innovation	innovation	NOUN
easat-9735	193	17	behavior	behavior	NOUN
easat-9735	193	18	)	)	PUNCT
easat-9735	193	19	,	,	PUNCT
easat-9735	193	20	with	with	ADP
easat-9735	193	21	an	an	DET
easat-9735	193	22	overall	overall	ADJ
easat-9735	193	23	reliability	reliability	NOUN
easat-9735	193	24	of	of	ADP
easat-9735	193	25	0.932	0.932	NUM
easat-9735	193	26	.	.	PUNCT
easat-9735	194	1	composite	composite	ADJ
easat-9735	194	2	reliability	reliability	NOUN
easat-9735	194	3	values	value	NOUN
easat-9735	194	4	were	be	AUX
easat-9735	194	5	similarly	similarly	ADV
easat-9735	194	6	robust	robust	ADJ
easat-9735	194	7	,	,	PUNCT
easat-9735	194	8	ranging	range	VERB
easat-9735	194	9	between	between	ADP
easat-9735	194	10	0.921	0.921	NUM
easat-9735	194	11	and	and	CCONJ
easat-9735	194	12	0.957	0.957	NUM
easat-9735	194	13	.	.	PUNCT
easat-9735	195	1	convergent	convergent	ADJ
easat-9735	195	2	validity	validity	NOUN
easat-9735	195	3	.	.	PUNCT
easat-9735	196	1	the	the	DET
easat-9735	196	2	average	average	ADJ
easat-9735	196	3	variance	variance	NOUN
easat-9735	196	4	extracted	extract	VERB
easat-9735	196	5	(	(	PUNCT
easat-9735	196	6	ave	ave	PROPN
easat-9735	196	7	)	)	PUNCT
easat-9735	196	8	for	for	ADP
easat-9735	196	9	each	each	DET
easat-9735	196	10	construct	construct	NOUN
easat-9735	196	11	exceeded	exceed	VERB
easat-9735	196	12	the	the	DET
easat-9735	196	13	recommended	recommend	VERB
easat-9735	196	14	cut	cut	NOUN
easat-9735	196	15	-	-	PUNCT
easat-9735	196	16	off	off	NOUN
easat-9735	196	17	of	of	ADP
easat-9735	196	18	0.50	0.50	NUM
easat-9735	196	19	,	,	PUNCT
easat-9735	196	20	ranging	range	VERB
easat-9735	196	21	from	from	ADP
easat-9735	196	22	0.648	0.648	NUM
easat-9735	196	23	(	(	PUNCT
easat-9735	196	24	customer	customer	NOUN
easat-9735	196	25	feedback	feedback	NOUN
easat-9735	196	26	)	)	PUNCT
easat-9735	196	27	to	to	ADP
easat-9735	196	28	0.771	0.771	NUM
easat-9735	196	29	(	(	PUNCT
easat-9735	196	30	self	self	NOUN
easat-9735	196	31	-	-	PUNCT
easat-9735	196	32	efficacy	efficacy	NOUN
easat-9735	196	33	)	)	PUNCT
easat-9735	196	34	.	.	PUNCT
easat-9735	197	1	this	this	PRON
easat-9735	197	2	suggests	suggest	VERB
easat-9735	197	3	that	that	SCONJ
easat-9735	197	4	the	the	DET
easat-9735	197	5	latent	latent	NOUN
easat-9735	197	6	variables	variable	NOUN
easat-9735	197	7	explained	explain	VERB
easat-9735	197	8	more	more	ADJ
easat-9735	197	9	than	than	ADP
easat-9735	197	10	half	half	NOUN
easat-9735	197	11	of	of	ADP
easat-9735	197	12	the	the	DET
easat-9735	197	13	variance	variance	NOUN
easat-9735	197	14	in	in	ADP
easat-9735	197	15	their	their	PRON
easat-9735	197	16	indicators	indicator	NOUN
easat-9735	197	17	.	.	PUNCT
easat-9735	198	1	all	all	DET
easat-9735	198	2	standardized	standardized	ADJ
easat-9735	198	3	item	item	NOUN
easat-9735	198	4	loadings	loading	NOUN
easat-9735	198	5	were	be	AUX
easat-9735	198	6	above	above	ADP
easat-9735	198	7	0.70	0.70	NUM
easat-9735	198	8	and	and	CCONJ
easat-9735	198	9	statistically	statistically	ADV
easat-9735	198	10	significant	significant	ADJ
easat-9735	198	11	(	(	PUNCT
easat-9735	198	12	p	p	X
easat-9735	198	13	<	<	X
easat-9735	198	14	0.001	0.001	NUM
easat-9735	198	15	)	)	PUNCT
easat-9735	198	16	.	.	PUNCT
easat-9735	199	1	table	table	NOUN
easat-9735	199	2	1	1	NUM
easat-9735	199	3	presents	present	VERB
easat-9735	199	4	the	the	DET
easat-9735	199	5	descriptive	descriptive	ADJ
easat-9735	199	6	statistics	statistic	NOUN
easat-9735	199	7	,	,	PUNCT
easat-9735	199	8	reliability	reliability	NOUN
easat-9735	199	9	indices	index	NOUN
easat-9735	199	10	,	,	PUNCT
easat-9735	199	11	and	and	CCONJ
easat-9735	199	12	correlations	correlation	NOUN
easat-9735	199	13	among	among	ADP
easat-9735	199	14	the	the	DET
easat-9735	199	15	constructs	construct	NOUN
easat-9735	199	16	.	.	PUNCT
easat-9735	200	1	table	table	NOUN
easat-9735	200	2	1	1	NUM
easat-9735	200	3	.	.	PUNCT
easat-9735	200	4	descriptive	descriptive	ADJ
easat-9735	200	5	statistics	statistic	NOUN
easat-9735	200	6	,	,	PUNCT
easat-9735	200	7	reliability	reliability	NOUN
easat-9735	200	8	,	,	PUNCT
easat-9735	200	9	and	and	CCONJ
easat-9735	200	10	correlations	correlation	NOUN
easat-9735	200	11	.	.	PUNCT
easat-9735	201	1	construct	construct	VERB
easat-9735	201	2	mean	mean	PROPN
easat-9735	201	3	sd	sd	PROPN
easat-9735	201	4	cronbach	cronbach	PROPN
easat-9735	201	5	’s	’s	PART
easat-9735	201	6	α	α	PROPN
easat-9735	201	7	cr	cr	PROPN
easat-9735	201	8	ave	ave	PROPN
easat-9735	201	9	1	1	NUM
easat-9735	201	10	2	2	NUM
easat-9735	201	11	3	3	NUM
easat-9735	201	12	4	4	NUM
easat-9735	201	13	5	5	NUM
easat-9735	201	14	1	1	NUM
easat-9735	201	15	.	.	PUNCT
easat-9735	202	1	customer	customer	NOUN
easat-9735	202	2	feedback	feedback	VERB
easat-9735	202	3	3.74	3.74	NUM
easat-9735	202	4	0.62	0.62	NUM
easat-9735	202	5	0.918	0.918	NUM
easat-9735	202	6	0.934	0.934	NUM
easat-9735	202	7	0.648	0.648	NUM
easat-9735	202	8	0.805	0.805	NUM
easat-9735	202	9	2	2	NUM
easat-9735	202	10	.	.	PUNCT
easat-9735	202	11	self	self	NOUN
easat-9735	202	12	-	-	PUNCT
easat-9735	202	13	efficacy	efficacy	NOUN
easat-9735	202	14	3.89	3.89	NUM
easat-9735	202	15	0.57	0.57	NUM
easat-9735	202	16	0.932	0.932	NUM
easat-9735	202	17	0.949	0.949	NUM
easat-9735	202	18	0.771	0.771	NUM
easat-9735	202	19	0.621	0.621	NUM
easat-9735	202	20	0.878	0.878	NUM
easat-9735	202	21	3	3	NUM
easat-9735	202	22	.	.	PUNCT
easat-9735	202	23	innovation	innovation	NOUN
easat-9735	202	24	behavior	behavior	NOUN
easat-9735	202	25	3.95	3.95	NUM
easat-9735	202	26	0.59	0.59	NUM
easat-9735	202	27	0.945	0.945	NUM
easat-9735	202	28	0.957	0.957	NUM
easat-9735	202	29	0.749	0.749	NUM
easat-9735	202	30	0.544	0.544	NUM
easat-9735	202	31	0.693	0.693	NUM
easat-9735	202	32	0.865	0.865	NUM
easat-9735	202	33	4	4	NUM
easat-9735	202	34	.	.	PUNCT
easat-9735	202	35	interpersonal	interpersonal	ADJ
easat-9735	202	36	sensitivity	sensitivity	NOUN
easat-9735	202	37	3.81	3.81	NUM
easat-9735	202	38	0.66	0.66	NUM
easat-9735	202	39	0.902	0.902	NUM
easat-9735	202	40	0.921	0.921	NUM
easat-9735	202	41	0.707	0.707	NUM
easat-9735	202	42	0.483	0.483	NUM
easat-9735	202	43	0.538	0.538	NUM
easat-9735	202	44	0.611	0.611	NUM
easat-9735	202	45	0.841	0.841	NUM
easat-9735	202	46	5	5	NUM
easat-9735	202	47	.	.	PUNCT
easat-9735	202	48	work	work	NOUN
easat-9735	202	49	autonomy	autonomy	NOUN
easat-9735	202	50	3.87	3.87	NUM
easat-9735	202	51	0.61	0.61	NUM
easat-9735	202	52	0.911	0.911	NUM
easat-9735	202	53	0.927	0.927	NUM
easat-9735	202	54	0.756	0.756	NUM
easat-9735	202	55	0.497	0.497	NUM
easat-9735	202	56	0.564	0.564	NUM
easat-9735	202	57	0.622	0.622	NUM
easat-9735	202	58	0.585	0.585	NUM
easat-9735	202	59	0.870	0.870	NUM
easat-9735	202	60	note	note	NOUN
easat-9735	202	61	:	:	PUNCT
easat-9735	202	62	diagonal	diagonal	ADJ
easat-9735	202	63	values	value	NOUN
easat-9735	202	64	represent	represent	VERB
easat-9735	202	65	√ave	√ave	NOUN
easat-9735	202	66	(	(	PUNCT
easat-9735	202	67	fornell	fornell	NOUN
easat-9735	202	68	–	–	PUNCT
easat-9735	202	69	larcker	larcker	NOUN
easat-9735	202	70	criterion	criterion	NOUN
easat-9735	202	71	)	)	PUNCT
easat-9735	202	72	.	.	PUNCT
easat-9735	203	1	discriminant	discriminant	ADJ
easat-9735	203	2	validity	validity	NOUN
easat-9735	203	3	.	.	PUNCT
easat-9735	204	1	the	the	DET
easat-9735	204	2	fornell	fornell	NOUN
easat-9735	204	3	–	–	PUNCT
easat-9735	204	4	larcker	larcker	NOUN
easat-9735	204	5	criterion	criterion	NOUN
easat-9735	204	6	was	be	AUX
easat-9735	204	7	satisfied	satisfied	ADJ
easat-9735	204	8	,	,	PUNCT
easat-9735	204	9	as	as	SCONJ
easat-9735	204	10	the	the	DET
easat-9735	204	11	square	square	ADJ
easat-9735	204	12	root	root	NOUN
easat-9735	204	13	of	of	ADP
easat-9735	204	14	ave	ave	NOUN
easat-9735	204	15	for	for	ADP
easat-9735	204	16	each	each	DET
easat-9735	204	17	construct	construct	NOUN
easat-9735	204	18	was	be	AUX
easat-9735	204	19	greater	great	ADJ
easat-9735	204	20	than	than	ADP
easat-9735	204	21	the	the	DET
easat-9735	204	22	inter	inter	ADJ
easat-9735	204	23	-	-	ADJ
easat-9735	204	24	construct	construct	ADJ
easat-9735	204	25	correlations	correlation	NOUN
easat-9735	204	26	.	.	PUNCT
easat-9735	205	1	furthermore	furthermore	ADV
easat-9735	205	2	,	,	PUNCT
easat-9735	205	3	the	the	DET
easat-9735	205	4	heterotrait	heterotrait	NOUN
easat-9735	205	5	–	–	PUNCT
easat-9735	205	6	monotrait	monotrait	NOUN
easat-9735	205	7	(	(	PUNCT
easat-9735	205	8	htmt	htmt	ADJ
easat-9735	205	9	)	)	PUNCT
easat-9735	205	10	ratios	ratio	NOUN
easat-9735	205	11	were	be	AUX
easat-9735	205	12	all	all	ADV
easat-9735	205	13	below	below	ADP
easat-9735	205	14	the	the	DET
easat-9735	205	15	conservative	conservative	ADJ
easat-9735	205	16	threshold	threshold	NOUN
easat-9735	205	17	of	of	ADP
easat-9735	205	18	0.85	0.85	NUM
easat-9735	205	19	,	,	PUNCT
easat-9735	205	20	confirming	confirm	VERB
easat-9735	205	21	adequate	adequate	ADJ
easat-9735	205	22	discriminant	discriminant	ADJ
easat-9735	205	23	validity	validity	NOUN
easat-9735	205	24	.	.	PUNCT
easat-9735	206	1	discriminant	discriminant	ADJ
easat-9735	206	2	validity	validity	NOUN
easat-9735	206	3	was	be	AUX
easat-9735	206	4	confirmed	confirm	VERB
easat-9735	206	5	using	use	VERB
easat-9735	206	6	the	the	DET
easat-9735	206	7	htmt	htmt	NOUN
easat-9735	206	8	criterion	criterion	NOUN
easat-9735	206	9	,	,	PUNCT
easat-9735	206	10	with	with	ADP
easat-9735	206	11	all	all	DET
easat-9735	206	12	values	value	NOUN
easat-9735	206	13	below	below	ADP
easat-9735	206	14	0.85	0.85	NUM
easat-9735	206	15	(	(	PUNCT
easat-9735	206	16	table	table	NOUN
easat-9735	206	17	2	2	NUM
easat-9735	206	18	)	)	PUNCT
easat-9735	206	19	.	.	PUNCT
easat-9735	207	1	1931	1931	NUM
easat-9735	207	2	edelweiss	edelweiss	PROPN
easat-9735	207	3	applied	apply	VERB
easat-9735	207	4	science	science	NOUN
easat-9735	207	5	and	and	CCONJ
easat-9735	207	6	technology	technology	NOUN
easat-9735	207	7	issn	issn	PROPN
easat-9735	207	8	:	:	PUNCT
easat-9735	207	9	2576	2576	NUM
easat-9735	207	10	-	-	SYM
easat-9735	207	11	8484	8484	NUM
easat-9735	207	12	vol	vol	NOUN
easat-9735	207	13	.	.	PROPN
easat-9735	208	1	9	9	NUM
easat-9735	208	2	,	,	PUNCT
easat-9735	208	3	no	no	INTJ
easat-9735	208	4	.	.	NOUN
easat-9735	208	5	8	8	NUM
easat-9735	208	6	:	:	PUNCT
easat-9735	208	7	1924	1924	NUM
easat-9735	208	8	-	-	SYM
easat-9735	208	9	1939	1939	NUM
easat-9735	208	10	,	,	PUNCT
easat-9735	208	11	2025	2025	NUM
easat-9735	208	12	doi	doi	NOUN
easat-9735	208	13	:	:	PUNCT
easat-9735	208	14	10.55214/2576	10.55214/2576	NUM
easat-9735	208	15	-	-	SYM
easat-9735	208	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	208	17	©	©	ADP
easat-9735	208	18	2025	2025	NUM
easat-9735	208	19	by	by	ADP
easat-9735	208	20	the	the	DET
easat-9735	208	21	authors	author	NOUN
easat-9735	208	22	;	;	PUNCT
easat-9735	208	23	licensee	licensee	PROPN
easat-9735	208	24	learning	learn	VERB
easat-9735	208	25	gate	gate	NOUN
easat-9735	208	26	table	table	NOUN
easat-9735	208	27	2	2	NUM
easat-9735	208	28	.	.	PUNCT
easat-9735	208	29	htmt	htmt	PROPN
easat-9735	208	30	ratios	ratio	NOUN
easat-9735	208	31	.	.	PUNCT
easat-9735	209	1	construct	construct	VERB
easat-9735	209	2	1	1	NUM
easat-9735	209	3	2	2	NUM
easat-9735	209	4	3	3	NUM
easat-9735	209	5	4	4	NUM
easat-9735	209	6	5	5	NUM
easat-9735	209	7	1	1	NUM
easat-9735	209	8	.	.	PUNCT
easat-9735	210	1	customer	customer	NOUN
easat-9735	210	2	feedback	feedback	NOUN
easat-9735	210	3	–	–	PUNCT
easat-9735	210	4	2	2	NUM
easat-9735	210	5	.	.	X
easat-9735	210	6	self	self	NOUN
easat-9735	210	7	-	-	PUNCT
easat-9735	210	8	efficacy	efficacy	NOUN
easat-9735	210	9	0.672	0.672	NUM
easat-9735	210	10	–	–	PUNCT
easat-9735	210	11	3	3	NUM
easat-9735	210	12	.	.	PUNCT
easat-9735	210	13	innovation	innovation	NOUN
easat-9735	210	14	behavior	behavior	NOUN
easat-9735	210	15	0.598	0.598	NUM
easat-9735	210	16	0.745	0.745	NUM
easat-9735	210	17	–	–	PUNCT
easat-9735	210	18	4	4	NUM
easat-9735	210	19	.	.	NOUN
easat-9735	210	20	interpersonal	interpersonal	ADJ
easat-9735	210	21	sensitivity	sensitivity	NOUN
easat-9735	210	22	0.552	0.552	NUM
easat-9735	210	23	0.614	0.614	NUM
easat-9735	210	24	0.668	0.668	NUM
easat-9735	210	25	–	–	PUNCT
easat-9735	210	26	5	5	NUM
easat-9735	210	27	.	.	PUNCT
easat-9735	210	28	work	work	NOUN
easat-9735	210	29	autonomy	autonomy	NOUN
easat-9735	210	30	0.566	0.566	NUM
easat-9735	210	31	0.623	0.623	NUM
easat-9735	210	32	0.701	0.701	NUM
easat-9735	210	33	0.648	0.648	NUM
easat-9735	210	34	–	–	PUNCT
easat-9735	210	35	together	together	ADV
easat-9735	210	36	,	,	PUNCT
easat-9735	210	37	these	these	DET
easat-9735	210	38	results	result	NOUN
easat-9735	210	39	indicate	indicate	VERB
easat-9735	210	40	that	that	SCONJ
easat-9735	210	41	the	the	DET
easat-9735	210	42	measurement	measurement	NOUN
easat-9735	210	43	model	model	NOUN
easat-9735	210	44	demonstrated	demonstrate	VERB
easat-9735	210	45	satisfactory	satisfactory	ADJ
easat-9735	210	46	reliability	reliability	NOUN
easat-9735	210	47	and	and	CCONJ
easat-9735	210	48	validity	validity	NOUN
easat-9735	210	49	,	,	PUNCT
easat-9735	210	50	and	and	CCONJ
easat-9735	210	51	was	be	AUX
easat-9735	210	52	thus	thus	ADV
easat-9735	210	53	suitable	suitable	ADJ
easat-9735	210	54	for	for	ADP
easat-9735	210	55	testing	test	VERB
easat-9735	210	56	the	the	DET
easat-9735	210	57	structural	structural	ADJ
easat-9735	210	58	model	model	NOUN
easat-9735	210	59	.	.	PUNCT
easat-9735	211	1	5.2	5.2	NUM
easat-9735	211	2	.	.	PUNCT
easat-9735	211	3	structural	structural	ADJ
easat-9735	211	4	model	model	NOUN
easat-9735	211	5	assessment	assessment	NOUN
easat-9735	211	6	the	the	DET
easat-9735	211	7	pls	pls	PROPN
easat-9735	211	8	-	-	PUNCT
easat-9735	211	9	sem	sem	NOUN
easat-9735	211	10	analysis	analysis	NOUN
easat-9735	211	11	was	be	AUX
easat-9735	211	12	conducted	conduct	VERB
easat-9735	211	13	using	use	VERB
easat-9735	211	14	smartpls	smartpls	NOUN
easat-9735	211	15	4.0	4.0	NUM
easat-9735	211	16	with	with	ADP
easat-9735	211	17	bootstrapping	bootstrappe	VERB
easat-9735	211	18	(	(	PUNCT
easat-9735	211	19	5,000	5,000	NUM
easat-9735	211	20	resamples	resample	NOUN
easat-9735	211	21	)	)	PUNCT
easat-9735	211	22	.	.	PUNCT
easat-9735	212	1	several	several	ADJ
easat-9735	212	2	indices	index	NOUN
easat-9735	212	3	were	be	AUX
easat-9735	212	4	examined	examine	VERB
easat-9735	212	5	to	to	PART
easat-9735	212	6	assess	assess	VERB
easat-9735	212	7	the	the	DET
easat-9735	212	8	structural	structural	ADJ
easat-9735	212	9	model	model	NOUN
easat-9735	212	10	.	.	PUNCT
easat-9735	213	1	coefficient	coefficient	NOUN
easat-9735	213	2	of	of	ADP
easat-9735	213	3	determination	determination	NOUN
easat-9735	213	4	(	(	PUNCT
easat-9735	213	5	r²	r²	NOUN
easat-9735	213	6	)	)	PUNCT
easat-9735	213	7	.	.	PUNCT
easat-9735	214	1	the	the	DET
easat-9735	214	2	endogenous	endogenous	ADJ
easat-9735	214	3	variables	variable	NOUN
easat-9735	214	4	showed	show	VERB
easat-9735	214	5	substantial	substantial	ADJ
easat-9735	214	6	explanatory	explanatory	ADJ
easat-9735	214	7	power	power	NOUN
easat-9735	214	8	.	.	PUNCT
easat-9735	215	1	self	self	NOUN
easat-9735	215	2	-	-	PUNCT
easat-9735	215	3	efficacy	efficacy	NOUN
easat-9735	215	4	exhibited	exhibit	VERB
easat-9735	215	5	an	an	DET
easat-9735	215	6	r²	r²	NOUN
easat-9735	215	7	value	value	NOUN
easat-9735	215	8	of	of	ADP
easat-9735	215	9	0.54	0.54	NUM
easat-9735	215	10	,	,	PUNCT
easat-9735	215	11	indicating	indicate	VERB
easat-9735	215	12	that	that	SCONJ
easat-9735	215	13	customer	customer	NOUN
easat-9735	215	14	feedback	feedback	NOUN
easat-9735	215	15	explained	explain	VERB
easat-9735	215	16	54	54	NUM
easat-9735	215	17	%	%	NOUN
easat-9735	215	18	of	of	ADP
easat-9735	215	19	the	the	DET
easat-9735	215	20	variance	variance	NOUN
easat-9735	215	21	.	.	PUNCT
easat-9735	216	1	innovation	innovation	NOUN
easat-9735	216	2	behavior	behavior	NOUN
easat-9735	216	3	demonstrated	demonstrate	VERB
easat-9735	216	4	an	an	DET
easat-9735	216	5	r²	r²	NOUN
easat-9735	216	6	value	value	NOUN
easat-9735	216	7	of	of	ADP
easat-9735	216	8	0.67	0.67	NUM
easat-9735	216	9	,	,	PUNCT
easat-9735	216	10	suggesting	suggest	VERB
easat-9735	216	11	that	that	SCONJ
easat-9735	216	12	customer	customer	NOUN
easat-9735	216	13	feedback	feedback	NOUN
easat-9735	216	14	and	and	CCONJ
easat-9735	216	15	self	self	NOUN
easat-9735	216	16	-	-	PUNCT
easat-9735	216	17	efficacy	efficacy	NOUN
easat-9735	216	18	jointly	jointly	ADV
easat-9735	216	19	explained	explain	VERB
easat-9735	216	20	67	67	NUM
easat-9735	216	21	%	%	NOUN
easat-9735	216	22	of	of	ADP
easat-9735	216	23	the	the	DET
easat-9735	216	24	variance	variance	NOUN
easat-9735	216	25	in	in	ADP
easat-9735	216	26	innovation	innovation	NOUN
easat-9735	216	27	behavior	behavior	NOUN
easat-9735	216	28	.	.	PUNCT
easat-9735	217	1	according	accord	VERB
easat-9735	217	2	to	to	ADP
easat-9735	217	3	hair	hair	NOUN
easat-9735	217	4	,	,	PUNCT
easat-9735	217	5	et	et	PROPN
easat-9735	217	6	al	al	PROPN
easat-9735	217	7	.	.	PUNCT
easat-9735	218	1	[	[	X
easat-9735	218	2	32	32	NUM
easat-9735	218	3	]	]	PUNCT
easat-9735	218	4	these	these	DET
easat-9735	218	5	values	value	NOUN
easat-9735	218	6	indicate	indicate	VERB
easat-9735	218	7	moderate	moderate	ADJ
easat-9735	218	8	-	-	PUNCT
easat-9735	218	9	to	to	ADP
easat-9735	218	10	-	-	PUNCT
easat-9735	218	11	substantial	substantial	ADJ
easat-9735	218	12	explanatory	explanatory	ADJ
easat-9735	218	13	power	power	NOUN
easat-9735	218	14	.	.	PUNCT
easat-9735	219	1	predictive	predictive	ADJ
easat-9735	219	2	relevance	relevance	NOUN
easat-9735	219	3	(	(	PUNCT
easat-9735	219	4	q²	q²	PROPN
easat-9735	219	5	)	)	PUNCT
easat-9735	219	6	.	.	PUNCT
easat-9735	220	1	using	use	VERB
easat-9735	220	2	the	the	DET
easat-9735	220	3	blindfolding	blindfold	VERB
easat-9735	220	4	procedure	procedure	NOUN
easat-9735	220	5	,	,	PUNCT
easat-9735	220	6	q²	q²	VERB
easat-9735	220	7	values	value	NOUN
easat-9735	220	8	were	be	AUX
easat-9735	220	9	greater	great	ADJ
easat-9735	220	10	than	than	ADP
easat-9735	220	11	zero	zero	NUM
easat-9735	220	12	for	for	ADP
easat-9735	220	13	both	both	DET
easat-9735	220	14	self	self	NOUN
easat-9735	220	15	-	-	PUNCT
easat-9735	220	16	efficacy	efficacy	NOUN
easat-9735	220	17	(	(	PUNCT
easat-9735	220	18	0.41	0.41	NUM
easat-9735	220	19	)	)	PUNCT
easat-9735	220	20	and	and	CCONJ
easat-9735	220	21	innovation	innovation	NOUN
easat-9735	220	22	behavior	behavior	NOUN
easat-9735	220	23	(	(	PUNCT
easat-9735	220	24	0.48	0.48	NUM
easat-9735	220	25	)	)	PUNCT
easat-9735	220	26	,	,	PUNCT
easat-9735	220	27	demonstrating	demonstrate	VERB
easat-9735	220	28	strong	strong	ADJ
easat-9735	220	29	predictive	predictive	ADJ
easat-9735	220	30	relevance	relevance	NOUN
easat-9735	220	31	of	of	ADP
easat-9735	220	32	the	the	DET
easat-9735	220	33	structural	structural	ADJ
easat-9735	220	34	model	model	NOUN
easat-9735	220	35	.	.	PUNCT
easat-9735	221	1	collinearity	collinearity	NOUN
easat-9735	221	2	assessment	assessment	NOUN
easat-9735	221	3	.	.	PUNCT
easat-9735	222	1	variance	variance	NOUN
easat-9735	222	2	inflation	inflation	NOUN
easat-9735	222	3	factor	factor	NOUN
easat-9735	222	4	(	(	PUNCT
easat-9735	222	5	vif	vif	NOUN
easat-9735	222	6	)	)	PUNCT
easat-9735	222	7	values	value	NOUN
easat-9735	222	8	for	for	ADP
easat-9735	222	9	all	all	DET
easat-9735	222	10	predictor	predictor	NOUN
easat-9735	222	11	constructs	construct	NOUN
easat-9735	222	12	were	be	AUX
easat-9735	222	13	below	below	ADP
easat-9735	222	14	3.3	3.3	NUM
easat-9735	222	15	,	,	PUNCT
easat-9735	222	16	suggesting	suggest	VERB
easat-9735	222	17	that	that	SCONJ
easat-9735	222	18	multicollinearity	multicollinearity	NOUN
easat-9735	222	19	was	be	AUX
easat-9735	222	20	not	not	PART
easat-9735	222	21	a	a	DET
easat-9735	222	22	concern	concern	NOUN
easat-9735	222	23	.	.	PUNCT
easat-9735	223	1	overall	overall	ADV
easat-9735	223	2	,	,	PUNCT
easat-9735	223	3	the	the	DET
easat-9735	223	4	structural	structural	ADJ
easat-9735	223	5	model	model	NOUN
easat-9735	223	6	demonstrated	demonstrate	VERB
easat-9735	223	7	strong	strong	ADJ
easat-9735	223	8	explanatory	explanatory	ADJ
easat-9735	223	9	and	and	CCONJ
easat-9735	223	10	predictive	predictive	ADJ
easat-9735	223	11	power	power	NOUN
easat-9735	223	12	,	,	PUNCT
easat-9735	223	13	justifying	justify	VERB
easat-9735	223	14	the	the	DET
easat-9735	223	15	hypothesis	hypothesis	NOUN
easat-9735	223	16	testing	testing	NOUN
easat-9735	223	17	.	.	PUNCT
easat-9735	224	1	figure	figure	NOUN
easat-9735	224	2	1	1	NUM
easat-9735	224	3	illustrates	illustrate	VERB
easat-9735	224	4	the	the	DET
easat-9735	224	5	pls	pls	PROPN
easat-9735	224	6	-	-	PUNCT
easat-9735	224	7	sem	sem	NOUN
easat-9735	224	8	model	model	NOUN
easat-9735	224	9	with	with	ADP
easat-9735	224	10	path	path	NOUN
easat-9735	224	11	coefficients	coefficient	NOUN
easat-9735	224	12	and	and	CCONJ
easat-9735	224	13	explained	explain	VERB
easat-9735	224	14	variance	variance	NOUN
easat-9735	224	15	(	(	PUNCT
easat-9735	224	16	r²	r²	NOUN
easat-9735	224	17	)	)	PUNCT
easat-9735	224	18	.	.	PUNCT
easat-9735	225	1	figure	figure	NOUN
easat-9735	225	2	2	2	NUM
easat-9735	225	3	.	.	PUNCT
easat-9735	225	4	pls	pls	ADJ
easat-9735	225	5	-	-	PUNCT
easat-9735	225	6	sem	sem	NOUN
easat-9735	225	7	structural	structural	ADJ
easat-9735	225	8	model	model	NOUN
easat-9735	225	9	.	.	PUNCT
easat-9735	226	1	5.3	5.3	NUM
easat-9735	226	2	.	.	PUNCT
easat-9735	226	3	hypotheses	hypothesis	NOUN
easat-9735	226	4	testing	test	VERB
easat-9735	226	5	path	path	NOUN
easat-9735	226	6	coefficients	coefficient	NOUN
easat-9735	226	7	,	,	PUNCT
easat-9735	226	8	t	t	NOUN
easat-9735	226	9	-	-	PUNCT
easat-9735	226	10	values	value	NOUN
easat-9735	226	11	,	,	PUNCT
easat-9735	226	12	and	and	CCONJ
easat-9735	226	13	p	p	X
easat-9735	226	14	-	-	PUNCT
easat-9735	226	15	values	value	NOUN
easat-9735	226	16	from	from	ADP
easat-9735	226	17	bootstrapping	bootstrappe	VERB
easat-9735	226	18	were	be	AUX
easat-9735	226	19	examined	examine	VERB
easat-9735	226	20	to	to	PART
easat-9735	226	21	test	test	VERB
easat-9735	226	22	the	the	DET
easat-9735	226	23	proposed	propose	VERB
easat-9735	226	24	hypotheses	hypothesis	NOUN
easat-9735	226	25	.	.	PUNCT
easat-9735	227	1	the	the	DET
easat-9735	227	2	structural	structural	ADJ
easat-9735	227	3	model	model	NOUN
easat-9735	227	4	results	result	NOUN
easat-9735	227	5	show	show	VERB
easat-9735	227	6	that	that	SCONJ
easat-9735	227	7	customer	customer	NOUN
easat-9735	227	8	feedback	feedback	NOUN
easat-9735	227	9	does	do	AUX
easat-9735	227	10	not	not	PART
easat-9735	227	11	directly	directly	ADV
easat-9735	227	12	predict	predict	VERB
easat-9735	227	13	innovation	innovation	NOUN
easat-9735	227	14	behavior	behavior	NOUN
easat-9735	227	15	,	,	PUNCT
easat-9735	227	16	but	but	CCONJ
easat-9735	227	17	it	it	PRON
easat-9735	227	18	strongly	strongly	ADV
easat-9735	227	19	predicts	predict	VERB
easat-9735	227	20	self	self	NOUN
easat-9735	227	21	-	-	PUNCT
easat-9735	227	22	efficacy	efficacy	NOUN
easat-9735	227	23	,	,	PUNCT
easat-9735	227	24	which	which	PRON
easat-9735	227	25	in	in	ADP
easat-9735	227	26	turn	turn	NOUN
easat-9735	227	27	predicts	predict	VERB
easat-9735	227	28	innovation	innovation	NOUN
easat-9735	227	29	behavior	behavior	NOUN
easat-9735	227	30	.	.	PUNCT
easat-9735	228	1	detailed	detailed	ADJ
easat-9735	228	2	results	result	NOUN
easat-9735	228	3	are	be	AUX
easat-9735	228	4	reported	report	VERB
easat-9735	228	5	in	in	ADP
easat-9735	228	6	table	table	NOUN
easat-9735	228	7	3	3	NUM
easat-9735	228	8	.	.	X
easat-9735	228	9	1932	1932	NUM
easat-9735	228	10	edelweiss	edelweiss	PROPN
easat-9735	228	11	applied	apply	VERB
easat-9735	228	12	science	science	NOUN
easat-9735	228	13	and	and	CCONJ
easat-9735	228	14	technology	technology	NOUN
easat-9735	228	15	issn	issn	PROPN
easat-9735	228	16	:	:	PUNCT
easat-9735	228	17	2576	2576	NUM
easat-9735	228	18	-	-	SYM
easat-9735	228	19	8484	8484	NUM
easat-9735	228	20	vol	vol	NOUN
easat-9735	228	21	.	.	PROPN
easat-9735	229	1	9	9	NUM
easat-9735	229	2	,	,	PUNCT
easat-9735	229	3	no	no	INTJ
easat-9735	229	4	.	.	NOUN
easat-9735	229	5	8	8	NUM
easat-9735	229	6	:	:	PUNCT
easat-9735	229	7	1924	1924	NUM
easat-9735	229	8	-	-	SYM
easat-9735	229	9	1939	1939	NUM
easat-9735	229	10	,	,	PUNCT
easat-9735	229	11	2025	2025	NUM
easat-9735	229	12	doi	doi	NOUN
easat-9735	229	13	:	:	PUNCT
easat-9735	229	14	10.55214/2576	10.55214/2576	NUM
easat-9735	229	15	-	-	SYM
easat-9735	229	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	229	17	©	©	ADP
easat-9735	229	18	2025	2025	NUM
easat-9735	229	19	by	by	ADP
easat-9735	229	20	the	the	DET
easat-9735	229	21	authors	author	NOUN
easat-9735	229	22	;	;	PUNCT
easat-9735	230	1	licensee	licensee	PROPN
easat-9735	230	2	learning	learn	VERB
easat-9735	230	3	gate	gate	NOUN
easat-9735	230	4	table	table	NOUN
easat-9735	230	5	3	3	NUM
easat-9735	230	6	.	.	PUNCT
easat-9735	230	7	hypotheses	hypothesis	NOUN
easat-9735	230	8	testing	testing	NOUN
easat-9735	230	9	results	result	NOUN
easat-9735	230	10	(	(	PUNCT
easat-9735	230	11	pls	pls	INTJ
easat-9735	230	12	-	-	PUNCT
easat-9735	230	13	sem	sem	NOUN
easat-9735	230	14	structural	structural	ADJ
easat-9735	230	15	model	model	NOUN
easat-9735	230	16	)	)	PUNCT
easat-9735	230	17	.	.	PUNCT
easat-9735	231	1	hypothesis	hypothesis	NOUN
easat-9735	231	2	path	path	PROPN
easat-9735	231	3	β	β	PROPN
easat-9735	231	4	t	t	PROPN
easat-9735	231	5	-	-	PUNCT
easat-9735	231	6	value	value	NOUN
easat-9735	231	7	p	p	NOUN
easat-9735	231	8	-	-	PUNCT
easat-9735	231	9	value	value	NOUN
easat-9735	231	10	result	result	NOUN
easat-9735	231	11	h1	h1	NOUN
easat-9735	231	12	customer	customer	NOUN
easat-9735	231	13	feedback	feedback	NOUN
easat-9735	231	14	→	→	SYM
easat-9735	231	15	innovation	innovation	NOUN
easat-9735	231	16	behavior	behavior	NOUN
easat-9735	231	17	0.21	0.21	NUM
easat-9735	231	18	1.27	1.27	NUM
easat-9735	231	19	0.204	0.204	NUM
easat-9735	231	20	not	not	PART
easat-9735	231	21	supported	support	VERB
easat-9735	231	22	h2	h2	NOUN
easat-9735	231	23	customer	customer	NOUN
easat-9735	231	24	feedback	feedback	NOUN
easat-9735	231	25	→	→	PUNCT
easat-9735	231	26	self	self	NOUN
easat-9735	231	27	-	-	PUNCT
easat-9735	231	28	efficacy	efficacy	NOUN
easat-9735	231	29	0.73	0.73	NUM
easat-9735	231	30	12.14	12.14	NUM
easat-9735	231	31	0.000	0.000	NUM
easat-9735	231	32	supported	support	VERB
easat-9735	231	33	h3	h3	NOUN
easat-9735	231	34	self	self	NOUN
easat-9735	231	35	-	-	PUNCT
easat-9735	231	36	efficacy	efficacy	NOUN
easat-9735	231	37	→	→	SYM
easat-9735	231	38	innovation	innovation	NOUN
easat-9735	231	39	behavior	behavior	NOUN
easat-9735	231	40	0.63	0.63	NUM
easat-9735	231	41	9.42	9.42	NUM
easat-9735	231	42	0.000	0.000	NUM
easat-9735	231	43	supported	support	VERB
easat-9735	231	44	h1	h1	NOUN
easat-9735	231	45	(	(	PUNCT
easat-9735	231	46	customer	customer	NOUN
easat-9735	231	47	feedback	feedback	NOUN
easat-9735	231	48	→	→	SYM
easat-9735	231	49	innovation	innovation	NOUN
easat-9735	231	50	behavior	behavior	NOUN
easat-9735	231	51	):	):	PUNCT
easat-9735	231	52	the	the	DET
easat-9735	231	53	direct	direct	ADJ
easat-9735	231	54	path	path	NOUN
easat-9735	231	55	was	be	AUX
easat-9735	231	56	positive	positive	ADJ
easat-9735	231	57	but	but	CCONJ
easat-9735	231	58	not	not	PART
easat-9735	231	59	statistically	statistically	ADV
easat-9735	231	60	significant	significant	ADJ
easat-9735	231	61	(	(	PUNCT
easat-9735	231	62	β	β	X
easat-9735	231	63	=	=	SYM
easat-9735	231	64	0.21	0.21	NUM
easat-9735	231	65	,	,	PUNCT
easat-9735	231	66	t	t	NOUN
easat-9735	231	67	=	=	NUM
easat-9735	231	68	1.27	1.27	NUM
easat-9735	231	69	,	,	PUNCT
easat-9735	231	70	p	p	X
easat-9735	231	71	>	>	X
easat-9735	231	72	0.05	0.05	NUM
easat-9735	231	73	)	)	PUNCT
easat-9735	231	74	.	.	PUNCT
easat-9735	232	1	thus	thus	ADV
easat-9735	232	2	,	,	PUNCT
easat-9735	232	3	h1	h1	PROPN
easat-9735	232	4	was	be	AUX
easat-9735	232	5	not	not	PART
easat-9735	232	6	supported	support	VERB
easat-9735	232	7	.	.	PUNCT
easat-9735	233	1	h2	h2	NOUN
easat-9735	233	2	(	(	PUNCT
easat-9735	233	3	customer	customer	NOUN
easat-9735	233	4	feedback	feedback	NOUN
easat-9735	233	5	→	→	PUNCT
easat-9735	233	6	self	self	NOUN
easat-9735	233	7	-	-	PUNCT
easat-9735	233	8	efficacy	efficacy	NOUN
easat-9735	233	9	):	):	PUNCT
easat-9735	233	10	the	the	DET
easat-9735	233	11	path	path	NOUN
easat-9735	233	12	was	be	AUX
easat-9735	233	13	positive	positive	ADJ
easat-9735	233	14	and	and	CCONJ
easat-9735	233	15	significant	significant	ADJ
easat-9735	233	16	(	(	PUNCT
easat-9735	233	17	β	β	X
easat-9735	233	18	=	=	PUNCT
easat-9735	233	19	0.73	0.73	NUM
easat-9735	233	20	,	,	PUNCT
easat-9735	233	21	t	t	NOUN
easat-9735	233	22	=	=	SYM
easat-9735	233	23	12.14	12.14	NUM
easat-9735	233	24	,	,	PUNCT
easat-9735	233	25	p	p	X
easat-9735	233	26	<	<	X
easat-9735	233	27	0.001	0.001	NUM
easat-9735	233	28	)	)	PUNCT
easat-9735	233	29	,	,	PUNCT
easat-9735	233	30	supporting	support	VERB
easat-9735	233	31	h2	h2	NOUN
easat-9735	233	32	.	.	PUNCT
easat-9735	234	1	h3	h3	NOUN
easat-9735	234	2	(	(	PUNCT
easat-9735	234	3	self	self	NOUN
easat-9735	234	4	-	-	PUNCT
easat-9735	234	5	efficacy	efficacy	NOUN
easat-9735	234	6	→	→	SYM
easat-9735	234	7	innovation	innovation	NOUN
easat-9735	234	8	behavior	behavior	NOUN
easat-9735	234	9	):	):	PUNCT
easat-9735	234	10	the	the	DET
easat-9735	234	11	path	path	NOUN
easat-9735	234	12	was	be	AUX
easat-9735	234	13	positive	positive	ADJ
easat-9735	234	14	and	and	CCONJ
easat-9735	234	15	significant	significant	ADJ
easat-9735	234	16	(	(	PUNCT
easat-9735	234	17	β	β	X
easat-9735	234	18	=	=	SYM
easat-9735	234	19	0.63	0.63	NUM
easat-9735	234	20	,	,	PUNCT
easat-9735	234	21	t	t	NOUN
easat-9735	234	22	=	=	NUM
easat-9735	234	23	9.42	9.42	NUM
easat-9735	234	24	,	,	PUNCT
easat-9735	234	25	p	p	X
easat-9735	234	26	<	<	X
easat-9735	234	27	0.001	0.001	NUM
easat-9735	234	28	)	)	PUNCT
easat-9735	234	29	,	,	PUNCT
easat-9735	234	30	supporting	support	VERB
easat-9735	234	31	h3	h3	NOUN
easat-9735	234	32	.	.	PUNCT
easat-9735	235	1	these	these	DET
easat-9735	235	2	findings	finding	NOUN
easat-9735	235	3	indicate	indicate	VERB
easat-9735	235	4	that	that	SCONJ
easat-9735	235	5	while	while	SCONJ
easat-9735	235	6	customer	customer	NOUN
easat-9735	235	7	feedback	feedback	NOUN
easat-9735	235	8	does	do	AUX
easat-9735	235	9	not	not	PART
easat-9735	235	10	directly	directly	ADV
easat-9735	235	11	enhance	enhance	VERB
easat-9735	235	12	innovation	innovation	NOUN
easat-9735	235	13	behavior	behavior	NOUN
easat-9735	235	14	,	,	PUNCT
easat-9735	235	15	it	it	PRON
easat-9735	235	16	significantly	significantly	ADV
easat-9735	235	17	boosts	boost	VERB
easat-9735	235	18	self	self	NOUN
easat-9735	235	19	-	-	PUNCT
easat-9735	235	20	efficacy	efficacy	NOUN
easat-9735	235	21	,	,	PUNCT
easat-9735	235	22	which	which	PRON
easat-9735	235	23	in	in	ADP
easat-9735	235	24	turn	turn	NOUN
easat-9735	235	25	promotes	promote	VERB
easat-9735	235	26	innovation	innovation	NOUN
easat-9735	235	27	.	.	PUNCT
easat-9735	236	1	5.4	5.4	NUM
easat-9735	236	2	.	.	PUNCT
easat-9735	236	3	mediation	mediation	NOUN
easat-9735	236	4	and	and	CCONJ
easat-9735	236	5	moderation	moderation	NOUN
easat-9735	236	6	analyses	analyse	VERB
easat-9735	236	7	5.4.1	5.4.1	NUM
easat-9735	236	8	.	.	PUNCT
easat-9735	237	1	mediation	mediation	NOUN
easat-9735	237	2	analysis	analysis	NOUN
easat-9735	237	3	to	to	ADP
easat-9735	237	4	test	test	NOUN
easat-9735	237	5	h4	h4	NOUN
easat-9735	237	6	,	,	PUNCT
easat-9735	237	7	the	the	DET
easat-9735	237	8	mediating	mediate	VERB
easat-9735	237	9	role	role	NOUN
easat-9735	237	10	of	of	ADP
easat-9735	237	11	self	self	NOUN
easat-9735	237	12	-	-	PUNCT
easat-9735	237	13	efficacy	efficacy	NOUN
easat-9735	237	14	in	in	ADP
easat-9735	237	15	the	the	DET
easat-9735	237	16	relationship	relationship	NOUN
easat-9735	237	17	between	between	ADP
easat-9735	237	18	customer	customer	NOUN
easat-9735	237	19	feedback	feedback	NOUN
easat-9735	237	20	and	and	CCONJ
easat-9735	237	21	innovation	innovation	NOUN
easat-9735	237	22	behavior	behavior	NOUN
easat-9735	237	23	was	be	AUX
easat-9735	237	24	examined	examine	VERB
easat-9735	237	25	using	use	VERB
easat-9735	237	26	the	the	DET
easat-9735	237	27	bootstrapping	bootstrappe	VERB
easat-9735	237	28	method	method	NOUN
easat-9735	237	29	.	.	PUNCT
easat-9735	238	1	the	the	DET
easat-9735	238	2	indirect	indirect	ADJ
easat-9735	238	3	effect	effect	NOUN
easat-9735	238	4	of	of	ADP
easat-9735	238	5	customer	customer	NOUN
easat-9735	238	6	feedback	feedback	NOUN
easat-9735	238	7	on	on	ADP
easat-9735	238	8	innovation	innovation	NOUN
easat-9735	238	9	behavior	behavior	NOUN
easat-9735	238	10	through	through	ADP
easat-9735	238	11	self	self	NOUN
easat-9735	238	12	-	-	PUNCT
easat-9735	238	13	efficacy	efficacy	NOUN
easat-9735	238	14	was	be	AUX
easat-9735	238	15	significant	significant	ADJ
easat-9735	238	16	(	(	PUNCT
easat-9735	238	17	β	β	X
easat-9735	238	18	=	=	SYM
easat-9735	238	19	0.46	0.46	NUM
easat-9735	238	20	,	,	PUNCT
easat-9735	238	21	95	95	NUM
easat-9735	238	22	%	%	NOUN
easat-9735	238	23	ci	ci	NOUN
easat-9735	239	1	[	[	X
easat-9735	239	2	0.32	0.32	NUM
easat-9735	239	3	,	,	PUNCT
easat-9735	239	4	0.61	0.61	NUM
easat-9735	239	5	]	]	PUNCT
easat-9735	239	6	,	,	PUNCT
easat-9735	239	7	p	p	X
easat-9735	239	8	<	<	X
easat-9735	239	9	0.001	0.001	NUM
easat-9735	239	10	)	)	PUNCT
easat-9735	239	11	.	.	PUNCT
easat-9735	240	1	the	the	DET
easat-9735	240	2	variance	variance	NOUN
easat-9735	240	3	accounted	account	VERB
easat-9735	240	4	for	for	ADP
easat-9735	240	5	(	(	PUNCT
easat-9735	240	6	vaf	vaf	NOUN
easat-9735	240	7	)	)	PUNCT
easat-9735	240	8	value	value	NOUN
easat-9735	240	9	was	be	AUX
easat-9735	240	10	0.31	0.31	NUM
easat-9735	240	11	,	,	PUNCT
easat-9735	240	12	indicating	indicate	VERB
easat-9735	240	13	partial	partial	ADJ
easat-9735	240	14	mediation	mediation	NOUN
easat-9735	240	15	.	.	PUNCT
easat-9735	241	1	this	this	DET
easat-9735	241	2	finding	finding	NOUN
easat-9735	241	3	supports	support	VERB
easat-9735	241	4	h4	h4	NOUN
easat-9735	241	5	and	and	CCONJ
easat-9735	241	6	highlights	highlight	NOUN
easat-9735	241	7	self	self	NOUN
easat-9735	241	8	-	-	PUNCT
easat-9735	241	9	efficacy	efficacy	NOUN
easat-9735	241	10	as	as	ADP
easat-9735	241	11	a	a	DET
easat-9735	241	12	crucial	crucial	ADJ
easat-9735	241	13	mechanism	mechanism	NOUN
easat-9735	241	14	linking	link	VERB
easat-9735	241	15	customer	customer	NOUN
easat-9735	241	16	feedback	feedback	NOUN
easat-9735	241	17	and	and	CCONJ
easat-9735	241	18	innovation	innovation	NOUN
easat-9735	241	19	behavior	behavior	NOUN
easat-9735	241	20	.	.	PUNCT
easat-9735	242	1	5.4.2	5.4.2	X
easat-9735	242	2	.	.	PUNCT
easat-9735	242	3	moderation	moderation	NOUN
easat-9735	242	4	analyses	analyse	VERB
easat-9735	242	5	h5a	h5a	NOUN
easat-9735	242	6	(	(	PUNCT
easat-9735	242	7	interpersonal	interpersonal	ADJ
easat-9735	242	8	sensitivity	sensitivity	NOUN
easat-9735	242	9	as	as	ADP
easat-9735	242	10	a	a	DET
easat-9735	242	11	moderator	moderator	NOUN
easat-9735	242	12	):	):	PUNCT
easat-9735	242	13	the	the	DET
easat-9735	242	14	interaction	interaction	NOUN
easat-9735	242	15	effect	effect	NOUN
easat-9735	242	16	between	between	ADP
easat-9735	242	17	customer	customer	NOUN
easat-9735	242	18	feedback	feedback	NOUN
easat-9735	242	19	and	and	CCONJ
easat-9735	242	20	interpersonal	interpersonal	ADJ
easat-9735	242	21	sensitivity	sensitivity	NOUN
easat-9735	242	22	on	on	ADP
easat-9735	242	23	self	self	NOUN
easat-9735	242	24	-	-	PUNCT
easat-9735	242	25	efficacy	efficacy	NOUN
easat-9735	242	26	was	be	AUX
easat-9735	242	27	significant	significant	ADJ
easat-9735	242	28	(	(	PUNCT
easat-9735	242	29	β	β	X
easat-9735	242	30	=	=	SYM
easat-9735	242	31	0.18	0.18	NUM
easat-9735	242	32	,	,	PUNCT
easat-9735	242	33	t	t	NOUN
easat-9735	242	34	=	=	SYM
easat-9735	242	35	2.97	2.97	NUM
easat-9735	242	36	,	,	PUNCT
easat-9735	242	37	p	p	X
easat-9735	242	38	<	<	X
easat-9735	242	39	0.01	0.01	NUM
easat-9735	242	40	)	)	PUNCT
easat-9735	242	41	.	.	PUNCT
easat-9735	243	1	the	the	DET
easat-9735	243	2	relationship	relationship	NOUN
easat-9735	243	3	between	between	ADP
easat-9735	243	4	customer	customer	NOUN
easat-9735	243	5	feedback	feedback	NOUN
easat-9735	243	6	and	and	CCONJ
easat-9735	243	7	self	self	NOUN
easat-9735	243	8	-	-	PUNCT
easat-9735	243	9	efficacy	efficacy	NOUN
easat-9735	243	10	was	be	AUX
easat-9735	243	11	stronger	strong	ADJ
easat-9735	243	12	when	when	SCONJ
easat-9735	243	13	employees	employee	NOUN
easat-9735	243	14	exhibited	exhibit	VERB
easat-9735	243	15	higher	high	ADJ
easat-9735	243	16	interpersonal	interpersonal	ADJ
easat-9735	243	17	sensitivity	sensitivity	NOUN
easat-9735	243	18	.	.	PUNCT
easat-9735	244	1	this	this	PRON
easat-9735	244	2	supports	support	VERB
easat-9735	244	3	h5a	h5a	PROPN
easat-9735	244	4	.	.	PUNCT
easat-9735	245	1	h5b	h5b	PROPN
easat-9735	245	2	(	(	PUNCT
easat-9735	245	3	work	work	NOUN
easat-9735	245	4	autonomy	autonomy	NOUN
easat-9735	245	5	as	as	ADP
easat-9735	245	6	a	a	DET
easat-9735	245	7	moderator	moderator	NOUN
easat-9735	245	8	):	):	PUNCT
easat-9735	245	9	the	the	DET
easat-9735	245	10	interaction	interaction	NOUN
easat-9735	245	11	effect	effect	NOUN
easat-9735	245	12	between	between	ADP
easat-9735	245	13	self	self	NOUN
easat-9735	245	14	-	-	PUNCT
easat-9735	245	15	efficacy	efficacy	NOUN
easat-9735	245	16	and	and	CCONJ
easat-9735	245	17	work	work	NOUN
easat-9735	245	18	autonomy	autonomy	NOUN
easat-9735	245	19	on	on	ADP
easat-9735	245	20	innovation	innovation	NOUN
easat-9735	245	21	behavior	behavior	NOUN
easat-9735	245	22	was	be	AUX
easat-9735	245	23	significant	significant	ADJ
easat-9735	245	24	(	(	PUNCT
easat-9735	245	25	β	β	X
easat-9735	245	26	=	=	SYM
easat-9735	245	27	0.21	0.21	NUM
easat-9735	245	28	,	,	PUNCT
easat-9735	245	29	t	t	NOUN
easat-9735	245	30	=	=	SYM
easat-9735	245	31	3.41	3.41	NUM
easat-9735	245	32	,	,	PUNCT
easat-9735	245	33	p	p	X
easat-9735	245	34	<	<	X
easat-9735	245	35	0.001	0.001	NUM
easat-9735	245	36	)	)	PUNCT
easat-9735	245	37	.	.	PUNCT
easat-9735	246	1	simple	simple	ADJ
easat-9735	246	2	slope	slope	NOUN
easat-9735	246	3	analysis	analysis	NOUN
easat-9735	246	4	revealed	reveal	VERB
easat-9735	246	5	that	that	SCONJ
easat-9735	246	6	the	the	DET
easat-9735	246	7	positive	positive	ADJ
easat-9735	246	8	impact	impact	NOUN
easat-9735	246	9	of	of	ADP
easat-9735	246	10	self	self	NOUN
easat-9735	246	11	-	-	PUNCT
easat-9735	246	12	efficacy	efficacy	NOUN
easat-9735	246	13	on	on	ADP
easat-9735	246	14	innovation	innovation	NOUN
easat-9735	246	15	behavior	behavior	NOUN
easat-9735	246	16	was	be	AUX
easat-9735	246	17	amplified	amplify	VERB
easat-9735	246	18	under	under	ADP
easat-9735	246	19	conditions	condition	NOUN
easat-9735	246	20	of	of	ADP
easat-9735	246	21	high	high	ADJ
easat-9735	246	22	work	work	NOUN
easat-9735	246	23	autonomy	autonomy	NOUN
easat-9735	246	24	.	.	PUNCT
easat-9735	247	1	this	this	PRON
easat-9735	247	2	supports	support	VERB
easat-9735	247	3	h5b	h5b	PROPN
easat-9735	247	4	.	.	PUNCT
easat-9735	248	1	to	to	PART
easat-9735	248	2	better	well	ADV
easat-9735	248	3	visualize	visualize	VERB
easat-9735	248	4	the	the	DET
easat-9735	248	5	moderating	moderate	VERB
easat-9735	248	6	effects	effect	NOUN
easat-9735	248	7	,	,	PUNCT
easat-9735	248	8	figures	figure	NOUN
easat-9735	248	9	3a	3a	NUM
easat-9735	248	10	and	and	CCONJ
easat-9735	248	11	3b	3b	PROPN
easat-9735	248	12	display	display	VERB
easat-9735	248	13	the	the	DET
easat-9735	248	14	simple	simple	ADJ
easat-9735	248	15	slope	slope	NOUN
easat-9735	248	16	analyses	analysis	NOUN
easat-9735	248	17	.	.	PUNCT
easat-9735	249	1	the	the	DET
easat-9735	249	2	relationship	relationship	NOUN
easat-9735	249	3	between	between	ADP
easat-9735	249	4	customer	customer	NOUN
easat-9735	249	5	feedback	feedback	NOUN
easat-9735	249	6	and	and	CCONJ
easat-9735	249	7	self	self	NOUN
easat-9735	249	8	-	-	PUNCT
easat-9735	249	9	efficacy	efficacy	NOUN
easat-9735	249	10	is	be	AUX
easat-9735	249	11	stronger	strong	ADJ
easat-9735	249	12	under	under	ADP
easat-9735	249	13	high	high	ADJ
easat-9735	249	14	interpersonal	interpersonal	ADJ
easat-9735	249	15	sensitivity	sensitivity	NOUN
easat-9735	249	16	,	,	PUNCT
easat-9735	249	17	while	while	SCONJ
easat-9735	249	18	the	the	DET
easat-9735	249	19	effect	effect	NOUN
easat-9735	249	20	of	of	ADP
easat-9735	249	21	self	self	NOUN
easat-9735	249	22	-	-	PUNCT
easat-9735	249	23	efficacy	efficacy	NOUN
easat-9735	249	24	on	on	ADP
easat-9735	249	25	innovation	innovation	NOUN
easat-9735	249	26	behavior	behavior	NOUN
easat-9735	249	27	is	be	AUX
easat-9735	249	28	amplified	amplify	VERB
easat-9735	249	29	by	by	ADP
easat-9735	249	30	higher	high	ADJ
easat-9735	249	31	work	work	NOUN
easat-9735	249	32	autonomy	autonomy	NOUN
easat-9735	249	33	.	.	PUNCT
easat-9735	250	1	1933	1933	NUM
easat-9735	250	2	edelweiss	edelweiss	PROPN
easat-9735	250	3	applied	apply	VERB
easat-9735	250	4	science	science	NOUN
easat-9735	250	5	and	and	CCONJ
easat-9735	250	6	technology	technology	NOUN
easat-9735	250	7	issn	issn	PROPN
easat-9735	250	8	:	:	PUNCT
easat-9735	250	9	2576	2576	NUM
easat-9735	250	10	-	-	SYM
easat-9735	250	11	8484	8484	NUM
easat-9735	250	12	vol	vol	NOUN
easat-9735	250	13	.	.	PROPN
easat-9735	251	1	9	9	NUM
easat-9735	251	2	,	,	PUNCT
easat-9735	251	3	no	no	INTJ
easat-9735	251	4	.	.	NOUN
easat-9735	251	5	8	8	NUM
easat-9735	251	6	:	:	PUNCT
easat-9735	251	7	1924	1924	NUM
easat-9735	251	8	-	-	SYM
easat-9735	251	9	1939	1939	NUM
easat-9735	251	10	,	,	PUNCT
easat-9735	251	11	2025	2025	NUM
easat-9735	251	12	doi	doi	NOUN
easat-9735	251	13	:	:	PUNCT
easat-9735	251	14	10.55214/2576	10.55214/2576	NUM
easat-9735	251	15	-	-	SYM
easat-9735	251	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	251	17	©	©	ADP
easat-9735	251	18	2025	2025	NUM
easat-9735	251	19	by	by	ADP
easat-9735	251	20	the	the	DET
easat-9735	251	21	authors	author	NOUN
easat-9735	251	22	;	;	PUNCT
easat-9735	252	1	licensee	licensee	PROPN
easat-9735	252	2	learning	learn	VERB
easat-9735	252	3	gate	gate	PROPN
easat-9735	252	4	figure	figure	PROPN
easat-9735	252	5	3a	3a	NUM
easat-9735	252	6	.	.	PUNCT
easat-9735	253	1	interaction	interaction	NOUN
easat-9735	253	2	:	:	PUNCT
easat-9735	253	3	interpersonal	interpersonal	ADJ
easat-9735	253	4	sensitivity	sensitivity	NOUN
easat-9735	253	5	on	on	ADP
easat-9735	253	6	cf	cf	NOUN
easat-9735	253	7	→	→	SYM
easat-9735	253	8	se	se	X
easat-9735	253	9	.	.	PUNCT
easat-9735	253	10	figure	figure	NOUN
easat-9735	253	11	3b	3b	NUM
easat-9735	253	12	.	.	PUNCT
easat-9735	254	1	interaction	interaction	NOUN
easat-9735	254	2	:	:	PUNCT
easat-9735	254	3	work	work	NOUN
easat-9735	254	4	autonomy	autonomy	NOUN
easat-9735	254	5	on	on	ADP
easat-9735	254	6	se	se	PROPN
easat-9735	254	7	→	→	SYM
easat-9735	254	8	eib	eib	PROPN
easat-9735	254	9	.	.	PUNCT
easat-9735	255	1	bootstrapping	bootstrappe	VERB
easat-9735	255	2	results	result	NOUN
easat-9735	255	3	confirmed	confirm	VERB
easat-9735	255	4	the	the	DET
easat-9735	255	5	mediating	mediate	VERB
easat-9735	255	6	role	role	NOUN
easat-9735	255	7	of	of	ADP
easat-9735	255	8	self	self	NOUN
easat-9735	255	9	-	-	PUNCT
easat-9735	255	10	efficacy	efficacy	NOUN
easat-9735	255	11	and	and	CCONJ
easat-9735	255	12	the	the	DET
easat-9735	255	13	moderating	moderate	VERB
easat-9735	255	14	roles	role	NOUN
easat-9735	255	15	of	of	ADP
easat-9735	255	16	interpersonal	interpersonal	ADJ
easat-9735	255	17	sensitivity	sensitivity	NOUN
easat-9735	255	18	and	and	CCONJ
easat-9735	255	19	work	work	NOUN
easat-9735	255	20	autonomy	autonomy	NOUN
easat-9735	255	21	.	.	PUNCT
easat-9735	256	1	table	table	NOUN
easat-9735	256	2	4	4	NUM
easat-9735	256	3	summarizes	summarize	NOUN
easat-9735	256	4	these	these	DET
easat-9735	256	5	results	result	NOUN
easat-9735	256	6	.	.	PUNCT
easat-9735	257	1	table	table	NOUN
easat-9735	257	2	4	4	NUM
easat-9735	257	3	.	.	PUNCT
easat-9735	258	1	mediation	mediation	NOUN
easat-9735	258	2	and	and	CCONJ
easat-9735	258	3	moderation	moderation	NOUN
easat-9735	258	4	effects	effect	NOUN
easat-9735	258	5	.	.	PUNCT
easat-9735	259	1	hypothesis	hypothesis	NOUN
easat-9735	259	2	path	path	NOUN
easat-9735	259	3	/	/	SYM
easat-9735	259	4	interaction	interaction	NOUN
easat-9735	259	5	β	β	NOUN
easat-9735	259	6	95	95	NUM
easat-9735	259	7	%	%	NOUN
easat-9735	259	8	ci	ci	NOUN
easat-9735	259	9	tvalue	tvalue	NOUN
easat-9735	259	10	pvalue	pvalue	NOUN
easat-9735	259	11	result	result	NOUN
easat-9735	259	12	h4	h4	NOUN
easat-9735	259	13	customer	customer	NOUN
easat-9735	259	14	feedback	feedback	NOUN
easat-9735	259	15	→	→	PUNCT
easat-9735	259	16	self	self	NOUN
easat-9735	259	17	-	-	PUNCT
easat-9735	259	18	efficacy	efficacy	NOUN
easat-9735	259	19	→	→	SYM
easat-9735	259	20	innovation	innovation	NOUN
easat-9735	259	21	behavior	behavior	NOUN
easat-9735	259	22	0.46	0.46	NUM
easat-9735	260	1	[	[	X
easat-9735	260	2	0.32	0.32	NUM
easat-9735	260	3	,	,	PUNCT
easat-9735	260	4	0.61	0.61	NUM
easat-9735	260	5	]	]	PUNCT
easat-9735	260	6	6.83	6.83	NUM
easat-9735	260	7	0.000	0.000	NUM
easat-9735	260	8	supported	support	VERB
easat-9735	260	9	h5a	h5a	NOUN
easat-9735	260	10	customer	customer	NOUN
easat-9735	260	11	feedback	feedback	VERB
easat-9735	260	12	×	×	NOUN
easat-9735	260	13	interpersonal	interpersonal	ADJ
easat-9735	260	14	sensitivity	sensitivity	NOUN
easat-9735	260	15	→	→	SYM
easat-9735	260	16	selfefficacy	selfefficacy	NOUN
easat-9735	260	17	0.18	0.18	NUM
easat-9735	261	1	[	[	X
easat-9735	261	2	0.07	0.07	NUM
easat-9735	261	3	,	,	PUNCT
easat-9735	261	4	0.29	0.29	NUM
easat-9735	261	5	]	]	SYM
easat-9735	261	6	2.97	2.97	NUM
easat-9735	261	7	0.003	0.003	NUM
easat-9735	261	8	supported	support	VERB
easat-9735	261	9	h5b	h5b	ADJ
easat-9735	261	10	self	self	NOUN
easat-9735	261	11	-	-	PUNCT
easat-9735	261	12	efficacy	efficacy	NOUN
easat-9735	261	13	×	×	NOUN
easat-9735	261	14	work	work	NOUN
easat-9735	261	15	autonomy	autonomy	NOUN
easat-9735	261	16	→	→	SYM
easat-9735	261	17	innovation	innovation	NOUN
easat-9735	261	18	behavior	behavior	NOUN
easat-9735	261	19	0.21	0.21	NUM
easat-9735	262	1	[	[	X
easat-9735	262	2	0.10	0.10	NUM
easat-9735	262	3	,	,	PUNCT
easat-9735	262	4	0.32	0.32	NUM
easat-9735	262	5	]	]	PUNCT
easat-9735	262	6	3.41	3.41	NUM
easat-9735	262	7	0.001	0.001	NUM
easat-9735	262	8	supported	support	VERB
easat-9735	262	9	together	together	ADV
easat-9735	262	10	,	,	PUNCT
easat-9735	262	11	these	these	DET
easat-9735	262	12	findings	finding	NOUN
easat-9735	262	13	confirm	confirm	VERB
easat-9735	262	14	both	both	CCONJ
easat-9735	262	15	the	the	DET
easat-9735	262	16	mediating	mediate	VERB
easat-9735	262	17	role	role	NOUN
easat-9735	262	18	of	of	ADP
easat-9735	262	19	self	self	NOUN
easat-9735	262	20	-	-	PUNCT
easat-9735	262	21	efficacy	efficacy	NOUN
easat-9735	262	22	and	and	CCONJ
easat-9735	262	23	the	the	DET
easat-9735	262	24	moderating	moderate	VERB
easat-9735	262	25	roles	role	NOUN
easat-9735	262	26	of	of	ADP
easat-9735	262	27	interpersonal	interpersonal	ADJ
easat-9735	262	28	sensitivity	sensitivity	NOUN
easat-9735	262	29	and	and	CCONJ
easat-9735	262	30	work	work	NOUN
easat-9735	262	31	autonomy	autonomy	NOUN
easat-9735	262	32	in	in	ADP
easat-9735	262	33	the	the	DET
easat-9735	262	34	proposed	proposed	ADJ
easat-9735	262	35	fei	fei	NOUN
easat-9735	262	36	(	(	PUNCT
easat-9735	262	37	feedback	feedback	NOUN
easat-9735	262	38	–	–	PUNCT
easat-9735	262	39	efficacy	efficacy	NOUN
easat-9735	262	40	–	–	PUNCT
easat-9735	262	41	innovation	innovation	NOUN
easat-9735	262	42	)	)	PUNCT
easat-9735	262	43	model	model	NOUN
easat-9735	262	44	.	.	PUNCT
easat-9735	263	1	1934	1934	NUM
easat-9735	263	2	edelweiss	edelweiss	PROPN
easat-9735	263	3	applied	apply	VERB
easat-9735	263	4	science	science	NOUN
easat-9735	263	5	and	and	CCONJ
easat-9735	263	6	technology	technology	NOUN
easat-9735	263	7	issn	issn	PROPN
easat-9735	263	8	:	:	PUNCT
easat-9735	263	9	2576	2576	NUM
easat-9735	263	10	-	-	SYM
easat-9735	263	11	8484	8484	NUM
easat-9735	263	12	vol	vol	NOUN
easat-9735	263	13	.	.	PROPN
easat-9735	264	1	9	9	NUM
easat-9735	264	2	,	,	PUNCT
easat-9735	264	3	no	no	INTJ
easat-9735	264	4	.	.	NOUN
easat-9735	264	5	8	8	NUM
easat-9735	264	6	:	:	PUNCT
easat-9735	264	7	1924	1924	NUM
easat-9735	264	8	-	-	SYM
easat-9735	264	9	1939	1939	NUM
easat-9735	264	10	,	,	PUNCT
easat-9735	264	11	2025	2025	NUM
easat-9735	264	12	doi	doi	NOUN
easat-9735	264	13	:	:	PUNCT
easat-9735	264	14	10.55214/2576	10.55214/2576	NUM
easat-9735	264	15	-	-	SYM
easat-9735	264	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	264	17	©	©	ADP
easat-9735	264	18	2025	2025	NUM
easat-9735	264	19	by	by	ADP
easat-9735	264	20	the	the	DET
easat-9735	264	21	authors	author	NOUN
easat-9735	264	22	;	;	PUNCT
easat-9735	264	23	licensee	licensee	PROPN
easat-9735	264	24	learning	learning	NOUN
easat-9735	264	25	gate	gate	VERB
easat-9735	264	26	5.5	5.5	NUM
easat-9735	264	27	.	.	PUNCT
easat-9735	265	1	qualitative	qualitative	PROPN
easat-9735	265	2	findings	finding	NOUN
easat-9735	265	3	the	the	DET
easat-9735	265	4	qualitative	qualitative	ADJ
easat-9735	265	5	phase	phase	NOUN
easat-9735	265	6	provided	provide	VERB
easat-9735	265	7	additional	additional	ADJ
easat-9735	265	8	insights	insight	NOUN
easat-9735	265	9	to	to	PART
easat-9735	265	10	contextualize	contextualize	VERB
easat-9735	265	11	the	the	DET
easat-9735	265	12	quantitative	quantitative	ADJ
easat-9735	265	13	results	result	NOUN
easat-9735	265	14	.	.	PUNCT
easat-9735	266	1	content	content	NOUN
easat-9735	266	2	and	and	CCONJ
easat-9735	266	3	thematic	thematic	ADJ
easat-9735	266	4	analysis	analysis	NOUN
easat-9735	266	5	of	of	ADP
easat-9735	266	6	18	18	NUM
easat-9735	266	7	in	in	ADP
easat-9735	266	8	-	-	PUNCT
easat-9735	266	9	depth	depth	NOUN
easat-9735	266	10	interviews	interview	NOUN
easat-9735	266	11	revealed	reveal	VERB
easat-9735	266	12	three	three	NUM
easat-9735	266	13	major	major	ADJ
easat-9735	266	14	themes	theme	NOUN
easat-9735	266	15	:	:	PUNCT
easat-9735	266	16	1	1	X
easat-9735	266	17	)	)	PUNCT
easat-9735	266	18	customer	customer	NOUN
easat-9735	266	19	feedback	feedback	NOUN
easat-9735	266	20	as	as	ADP
easat-9735	266	21	a	a	DET
easat-9735	266	22	developmental	developmental	ADJ
easat-9735	266	23	resource	resource	NOUN
easat-9735	266	24	.	.	PUNCT
easat-9735	267	1	employees	employee	NOUN
easat-9735	267	2	consistently	consistently	ADV
easat-9735	267	3	described	describe	VERB
easat-9735	267	4	customer	customer	NOUN
easat-9735	267	5	feedback	feedback	NOUN
easat-9735	267	6	as	as	ADP
easat-9735	267	7	a	a	DET
easat-9735	267	8	critical	critical	ADJ
easat-9735	267	9	source	source	NOUN
easat-9735	267	10	of	of	ADP
easat-9735	267	11	learning	learn	VERB
easat-9735	267	12	.	.	PUNCT
easat-9735	268	1	positive	positive	ADJ
easat-9735	268	2	feedback	feedback	NOUN
easat-9735	268	3	boosted	boost	VERB
easat-9735	268	4	their	their	PRON
easat-9735	268	5	confidence	confidence	NOUN
easat-9735	268	6	and	and	CCONJ
easat-9735	268	7	motivation	motivation	NOUN
easat-9735	268	8	,	,	PUNCT
easat-9735	268	9	while	while	SCONJ
easat-9735	268	10	constructive	constructive	ADJ
easat-9735	268	11	criticism	criticism	NOUN
easat-9735	268	12	provided	provide	VERB
easat-9735	268	13	direction	direction	NOUN
easat-9735	268	14	for	for	ADP
easat-9735	268	15	improvement	improvement	NOUN
easat-9735	268	16	.	.	PUNCT
easat-9735	269	1	this	this	PRON
easat-9735	269	2	aligns	align	VERB
easat-9735	269	3	with	with	ADP
easat-9735	269	4	the	the	DET
easat-9735	269	5	quantitative	quantitative	ADJ
easat-9735	269	6	finding	finding	NOUN
easat-9735	269	7	that	that	PRON
easat-9735	269	8	feedback	feedback	NOUN
easat-9735	269	9	significantly	significantly	ADV
easat-9735	269	10	enhanced	enhance	VERB
easat-9735	269	11	selfefficacy	selfefficacy	NOUN
easat-9735	269	12	.	.	PUNCT
easat-9735	270	1	2	2	X
easat-9735	270	2	)	)	PUNCT
easat-9735	270	3	the	the	DET
easat-9735	270	4	role	role	NOUN
easat-9735	270	5	of	of	ADP
easat-9735	270	6	self	self	NOUN
easat-9735	270	7	-	-	PUNCT
easat-9735	270	8	efficacy	efficacy	NOUN
easat-9735	270	9	in	in	ADP
easat-9735	270	10	overcoming	overcome	VERB
easat-9735	270	11	challenges	challenge	NOUN
easat-9735	270	12	.	.	PUNCT
easat-9735	271	1	interviewees	interviewee	NOUN
easat-9735	271	2	emphasized	emphasize	VERB
easat-9735	271	3	that	that	SCONJ
easat-9735	271	4	self	self	NOUN
easat-9735	271	5	-	-	PUNCT
easat-9735	271	6	efficacy	efficacy	NOUN
easat-9735	271	7	was	be	AUX
easat-9735	271	8	the	the	DET
easat-9735	271	9	psychological	psychological	ADJ
easat-9735	271	10	resource	resource	NOUN
easat-9735	271	11	that	that	PRON
easat-9735	271	12	enabled	enable	VERB
easat-9735	271	13	them	they	PRON
easat-9735	271	14	to	to	PART
easat-9735	271	15	translate	translate	VERB
easat-9735	271	16	customer	customer	NOUN
easat-9735	271	17	input	input	NOUN
easat-9735	271	18	into	into	ADP
easat-9735	271	19	innovative	innovative	ADJ
easat-9735	271	20	solutions	solution	NOUN
easat-9735	271	21	.	.	PUNCT
easat-9735	272	1	employees	employee	NOUN
easat-9735	272	2	with	with	ADP
easat-9735	272	3	high	high	ADJ
easat-9735	272	4	self	self	NOUN
easat-9735	272	5	-	-	PUNCT
easat-9735	272	6	efficacy	efficacy	NOUN
easat-9735	272	7	reported	report	VERB
easat-9735	272	8	being	be	AUX
easat-9735	272	9	more	more	ADV
easat-9735	272	10	willing	willing	ADJ
easat-9735	272	11	to	to	PART
easat-9735	272	12	experiment	experiment	VERB
easat-9735	272	13	with	with	ADP
easat-9735	272	14	new	new	ADJ
easat-9735	272	15	service	service	NOUN
easat-9735	272	16	approaches	approach	NOUN
easat-9735	272	17	and	and	CCONJ
easat-9735	272	18	recover	recover	VERB
easat-9735	272	19	from	from	ADP
easat-9735	272	20	setbacks	setback	NOUN
easat-9735	272	21	,	,	PUNCT
easat-9735	272	22	supporting	support	VERB
easat-9735	272	23	the	the	DET
easat-9735	272	24	mediating	mediate	VERB
easat-9735	272	25	role	role	NOUN
easat-9735	272	26	of	of	ADP
easat-9735	272	27	self	self	NOUN
easat-9735	272	28	-	-	PUNCT
easat-9735	272	29	efficacy	efficacy	NOUN
easat-9735	272	30	.	.	PUNCT
easat-9735	273	1	3	3	X
easat-9735	273	2	)	)	PUNCT
easat-9735	273	3	the	the	DET
easat-9735	273	4	conditions	condition	NOUN
easat-9735	273	5	of	of	ADP
easat-9735	273	6	sensitivity	sensitivity	NOUN
easat-9735	273	7	and	and	CCONJ
easat-9735	273	8	autonomy	autonomy	NOUN
easat-9735	273	9	.	.	PUNCT
easat-9735	274	1	consistent	consistent	ADJ
easat-9735	274	2	with	with	ADP
easat-9735	274	3	the	the	DET
easat-9735	274	4	moderation	moderation	NOUN
easat-9735	274	5	analyses	analysis	NOUN
easat-9735	274	6	,	,	PUNCT
easat-9735	274	7	employees	employee	NOUN
easat-9735	274	8	highlighted	highlight	VERB
easat-9735	274	9	the	the	DET
easat-9735	274	10	importance	importance	NOUN
easat-9735	274	11	of	of	ADP
easat-9735	274	12	individual	individual	ADJ
easat-9735	274	13	and	and	CCONJ
easat-9735	274	14	contextual	contextual	ADJ
easat-9735	274	15	factors	factor	NOUN
easat-9735	274	16	.	.	PUNCT
easat-9735	275	1	those	those	PRON
easat-9735	275	2	with	with	ADP
easat-9735	275	3	high	high	ADJ
easat-9735	275	4	interpersonal	interpersonal	ADJ
easat-9735	275	5	sensitivity	sensitivity	NOUN
easat-9735	275	6	reported	report	VERB
easat-9735	275	7	being	be	AUX
easat-9735	275	8	more	more	ADV
easat-9735	275	9	responsive	responsive	ADJ
easat-9735	275	10	to	to	ADP
easat-9735	275	11	customer	customer	NOUN
easat-9735	275	12	cues	cue	NOUN
easat-9735	275	13	and	and	CCONJ
easat-9735	275	14	therefore	therefore	ADV
easat-9735	275	15	better	well	ADV
easat-9735	275	16	able	able	ADJ
easat-9735	275	17	to	to	PART
easat-9735	275	18	integrate	integrate	VERB
easat-9735	275	19	feedback	feedback	NOUN
easat-9735	275	20	into	into	ADP
easat-9735	275	21	their	their	PRON
easat-9735	275	22	self	self	NOUN
easat-9735	275	23	-	-	PUNCT
easat-9735	275	24	assessment	assessment	NOUN
easat-9735	275	25	.	.	PUNCT
easat-9735	276	1	similarly	similarly	ADV
easat-9735	276	2	,	,	PUNCT
easat-9735	276	3	employees	employee	NOUN
easat-9735	276	4	who	who	PRON
easat-9735	276	5	perceived	perceive	VERB
easat-9735	276	6	higher	high	ADJ
easat-9735	276	7	levels	level	NOUN
easat-9735	276	8	of	of	ADP
easat-9735	276	9	work	work	NOUN
easat-9735	276	10	autonomy	autonomy	NOUN
easat-9735	276	11	expressed	express	VERB
easat-9735	276	12	greater	great	ADJ
easat-9735	276	13	freedom	freedom	NOUN
easat-9735	276	14	to	to	PART
easat-9735	276	15	implement	implement	VERB
easat-9735	276	16	innovative	innovative	ADJ
easat-9735	276	17	ideas	idea	NOUN
easat-9735	276	18	,	,	PUNCT
easat-9735	276	19	strengthening	strengthen	VERB
easat-9735	276	20	the	the	DET
easat-9735	276	21	link	link	NOUN
easat-9735	276	22	between	between	ADP
easat-9735	276	23	self	self	NOUN
easat-9735	276	24	-	-	PUNCT
easat-9735	276	25	efficacy	efficacy	NOUN
easat-9735	276	26	and	and	CCONJ
easat-9735	276	27	innovation	innovation	NOUN
easat-9735	276	28	behavior	behavior	NOUN
easat-9735	276	29	.	.	PUNCT
easat-9735	277	1	table	table	NOUN
easat-9735	277	2	5	5	NUM
easat-9735	277	3	provides	provide	VERB
easat-9735	277	4	representative	representative	ADJ
easat-9735	277	5	interview	interview	NOUN
easat-9735	277	6	quotes	quote	NOUN
easat-9735	277	7	that	that	PRON
easat-9735	277	8	illustrate	illustrate	VERB
easat-9735	277	9	how	how	SCONJ
easat-9735	277	10	employees	employee	NOUN
easat-9735	277	11	perceive	perceive	VERB
easat-9735	277	12	customer	customer	NOUN
easat-9735	277	13	feedback	feedback	NOUN
easat-9735	277	14	,	,	PUNCT
easat-9735	277	15	self	self	NOUN
easat-9735	277	16	-	-	PUNCT
easat-9735	277	17	efficacy	efficacy	NOUN
easat-9735	277	18	,	,	PUNCT
easat-9735	277	19	and	and	CCONJ
easat-9735	277	20	contextual	contextual	ADJ
easat-9735	277	21	factors	factor	NOUN
easat-9735	277	22	.	.	PUNCT
easat-9735	278	1	table	table	NOUN
easat-9735	278	2	5	5	NUM
easat-9735	278	3	.	.	PUNCT
easat-9735	278	4	representative	representative	ADJ
easat-9735	278	5	interview	interview	NOUN
easat-9735	278	6	quotes	quote	NOUN
easat-9735	278	7	(	(	PUNCT
easat-9735	278	8	qualitative	qualitative	ADJ
easat-9735	278	9	phase	phase	NOUN
easat-9735	278	10	)	)	PUNCT
easat-9735	278	11	.	.	PUNCT
easat-9735	279	1	theme	theme	NOUN
easat-9735	279	2	representative	representative	NOUN
easat-9735	279	3	quote	quote	INTJ
easat-9735	279	4	interpretation	interpretation	NOUN
easat-9735	279	5	customer	customer	NOUN
easat-9735	279	6	feedback	feedback	NOUN
easat-9735	279	7	as	as	ADP
easat-9735	279	8	a	a	DET
easat-9735	279	9	resource	resource	NOUN
easat-9735	279	10	“	"	PUNCT
easat-9735	279	11	when	when	SCONJ
easat-9735	279	12	customers	customer	NOUN
easat-9735	279	13	point	point	VERB
easat-9735	279	14	out	out	ADP
easat-9735	279	15	service	service	NOUN
easat-9735	279	16	gaps	gap	NOUN
easat-9735	279	17	,	,	PUNCT
easat-9735	279	18	it	it	PRON
easat-9735	279	19	motivates	motivate	VERB
easat-9735	279	20	me	i	PRON
easat-9735	279	21	to	to	PART
easat-9735	279	22	think	think	VERB
easat-9735	279	23	of	of	ADP
easat-9735	279	24	new	new	ADJ
easat-9735	279	25	solutions	solution	NOUN
easat-9735	279	26	.	.	PUNCT
easat-9735	279	27	”	"	PUNCT
easat-9735	280	1	feedback	feedback	NOUN
easat-9735	280	2	strengthens	strengthen	VERB
easat-9735	280	3	self	self	NOUN
easat-9735	280	4	-	-	PUNCT
easat-9735	280	5	efficacy	efficacy	NOUN
easat-9735	280	6	.	.	PUNCT
easat-9735	281	1	self	self	NOUN
easat-9735	281	2	-	-	PUNCT
easat-9735	281	3	efficacy	efficacy	NOUN
easat-9735	281	4	in	in	ADP
easat-9735	281	5	innovation	innovation	NOUN
easat-9735	281	6	“	"	PUNCT
easat-9735	281	7	i	i	PRON
easat-9735	281	8	feel	feel	VERB
easat-9735	281	9	more	more	ADV
easat-9735	281	10	confident	confident	ADJ
easat-9735	281	11	trying	try	VERB
easat-9735	281	12	new	new	ADJ
easat-9735	281	13	methods	method	NOUN
easat-9735	281	14	after	after	ADP
easat-9735	281	15	receiving	receive	VERB
easat-9735	281	16	positive	positive	ADJ
easat-9735	281	17	feedback	feedback	NOUN
easat-9735	281	18	.	.	PUNCT
easat-9735	281	19	”	"	PUNCT
easat-9735	282	1	confidence	confidence	NOUN
easat-9735	282	2	drives	drive	VERB
easat-9735	282	3	innovative	innovative	ADJ
easat-9735	282	4	behavior	behavior	NOUN
easat-9735	282	5	.	.	PUNCT
easat-9735	283	1	boundary	boundary	ADJ
easat-9735	283	2	conditions	condition	NOUN
easat-9735	283	3	(	(	PUNCT
easat-9735	283	4	sensitivity	sensitivity	NOUN
easat-9735	283	5	&	&	CCONJ
easat-9735	283	6	autonomy	autonomy	NOUN
easat-9735	283	7	)	)	PUNCT
easat-9735	283	8	“	"	PUNCT
easat-9735	283	9	because	because	SCONJ
easat-9735	283	10	i	i	PRON
easat-9735	283	11	care	care	VERB
easat-9735	283	12	about	about	ADP
easat-9735	283	13	how	how	SCONJ
easat-9735	283	14	customers	customer	NOUN
easat-9735	283	15	see	see	VERB
easat-9735	283	16	me	i	PRON
easat-9735	283	17	,	,	PUNCT
easat-9735	283	18	i	i	PRON
easat-9735	283	19	pay	pay	VERB
easat-9735	283	20	close	close	ADJ
easat-9735	283	21	attention	attention	NOUN
easat-9735	283	22	to	to	ADP
easat-9735	283	23	their	their	PRON
easat-9735	283	24	comments	comment	NOUN
easat-9735	283	25	.	.	PUNCT
easat-9735	283	26	”	"	PUNCT
easat-9735	284	1	interpersonal	interpersonal	ADJ
easat-9735	284	2	sensitivity	sensitivity	NOUN
easat-9735	284	3	amplifies	amplify	VERB
easat-9735	284	4	feedback	feedback	NOUN
easat-9735	284	5	effects	effect	NOUN
easat-9735	284	6	.	.	PUNCT
easat-9735	285	1	“	"	PUNCT
easat-9735	285	2	my	my	PRON
easat-9735	285	3	manager	manager	NOUN
easat-9735	285	4	allows	allow	VERB
easat-9735	285	5	me	i	PRON
easat-9735	285	6	to	to	PART
easat-9735	285	7	adjust	adjust	VERB
easat-9735	285	8	the	the	DET
easat-9735	285	9	service	service	NOUN
easat-9735	285	10	process	process	NOUN
easat-9735	285	11	on	on	ADP
easat-9735	285	12	my	my	PRON
easat-9735	285	13	own	own	ADJ
easat-9735	285	14	.	.	PUNCT
easat-9735	285	15	”	"	PUNCT
easat-9735	286	1	work	work	NOUN
easat-9735	286	2	autonomy	autonomy	NOUN
easat-9735	286	3	enhances	enhance	VERB
easat-9735	286	4	innovation	innovation	NOUN
easat-9735	286	5	outcomes	outcome	NOUN
easat-9735	286	6	.	.	PUNCT
easat-9735	287	1	the	the	DET
easat-9735	287	2	integration	integration	NOUN
easat-9735	287	3	of	of	ADP
easat-9735	287	4	qualitative	qualitative	ADJ
easat-9735	287	5	and	and	CCONJ
easat-9735	287	6	quantitative	quantitative	ADJ
easat-9735	287	7	findings	finding	NOUN
easat-9735	287	8	offers	offer	VERB
easat-9735	287	9	a	a	DET
easat-9735	287	10	richer	rich	ADJ
easat-9735	287	11	understanding	understanding	NOUN
easat-9735	287	12	of	of	ADP
easat-9735	287	13	the	the	DET
easat-9735	287	14	mechanisms	mechanism	NOUN
easat-9735	287	15	at	at	ADP
easat-9735	287	16	play	play	NOUN
easat-9735	287	17	,	,	PUNCT
easat-9735	287	18	underscoring	underscore	VERB
easat-9735	287	19	the	the	DET
easat-9735	287	20	value	value	NOUN
easat-9735	287	21	of	of	ADP
easat-9735	287	22	the	the	DET
easat-9735	287	23	mixed	mixed	ADJ
easat-9735	287	24	-	-	PUNCT
easat-9735	287	25	methods	method	NOUN
easat-9735	287	26	design	design	NOUN
easat-9735	287	27	.	.	PUNCT
easat-9735	288	1	5.6	5.6	NUM
easat-9735	288	2	.	.	PUNCT
easat-9735	288	3	summary	summary	NOUN
easat-9735	288	4	of	of	ADP
easat-9735	288	5	findings	finding	NOUN
easat-9735	288	6	the	the	DET
easat-9735	288	7	results	result	NOUN
easat-9735	288	8	demonstrate	demonstrate	VERB
easat-9735	288	9	that	that	SCONJ
easat-9735	288	10	customer	customer	NOUN
easat-9735	288	11	feedback	feedback	NOUN
easat-9735	288	12	influences	influence	VERB
easat-9735	288	13	innovation	innovation	NOUN
easat-9735	288	14	behavior	behavior	NOUN
easat-9735	288	15	primarily	primarily	ADV
easat-9735	288	16	through	through	ADP
easat-9735	288	17	self	self	NOUN
easat-9735	288	18	-	-	PUNCT
easat-9735	288	19	efficacy	efficacy	NOUN
easat-9735	288	20	,	,	PUNCT
easat-9735	288	21	rather	rather	ADV
easat-9735	288	22	than	than	ADP
easat-9735	288	23	directly	directly	ADV
easat-9735	288	24	.	.	PUNCT
easat-9735	289	1	self	self	NOUN
easat-9735	289	2	-	-	PUNCT
easat-9735	289	3	efficacy	efficacy	NOUN
easat-9735	289	4	partially	partially	ADV
easat-9735	289	5	mediates	mediate	VERB
easat-9735	289	6	the	the	DET
easat-9735	289	7	relationship	relationship	NOUN
easat-9735	289	8	,	,	PUNCT
easat-9735	289	9	while	while	SCONJ
easat-9735	289	10	interpersonal	interpersonal	ADJ
easat-9735	289	11	sensitivity	sensitivity	NOUN
easat-9735	289	12	and	and	CCONJ
easat-9735	289	13	work	work	NOUN
easat-9735	289	14	autonomy	autonomy	NOUN
easat-9735	289	15	act	act	NOUN
easat-9735	289	16	as	as	ADP
easat-9735	289	17	boundary	boundary	ADJ
easat-9735	289	18	conditions	condition	NOUN
easat-9735	289	19	that	that	PRON
easat-9735	289	20	strengthen	strengthen	VERB
easat-9735	289	21	these	these	DET
easat-9735	289	22	effects	effect	NOUN
easat-9735	289	23	.	.	PUNCT
easat-9735	290	1	the	the	DET
easat-9735	290	2	combination	combination	NOUN
easat-9735	290	3	of	of	ADP
easat-9735	290	4	survey	survey	NOUN
easat-9735	290	5	and	and	CCONJ
easat-9735	290	6	interview	interview	NOUN
easat-9735	290	7	data	datum	NOUN
easat-9735	290	8	provides	provide	VERB
easat-9735	290	9	both	both	DET
easat-9735	290	10	statistical	statistical	ADJ
easat-9735	290	11	rigor	rigor	NOUN
easat-9735	290	12	and	and	CCONJ
easat-9735	290	13	contextual	contextual	ADJ
easat-9735	290	14	depth	depth	NOUN
easat-9735	290	15	,	,	PUNCT
easat-9735	290	16	lending	lend	VERB
easat-9735	290	17	strong	strong	ADJ
easat-9735	290	18	support	support	NOUN
easat-9735	290	19	to	to	ADP
easat-9735	290	20	the	the	DET
easat-9735	290	21	proposed	propose	VERB
easat-9735	290	22	model	model	NOUN
easat-9735	290	23	.	.	PUNCT
easat-9735	291	1	6	6	NUM
easat-9735	291	2	.	.	X
easat-9735	291	3	discussion	discussion	NOUN
easat-9735	291	4	6.1	6.1	NUM
easat-9735	291	5	.	.	PUNCT
easat-9735	292	1	overview	overview	NOUN
easat-9735	292	2	of	of	ADP
easat-9735	292	3	findings	finding	NOUN
easat-9735	292	4	this	this	DET
easat-9735	292	5	study	study	NOUN
easat-9735	292	6	set	set	VERB
easat-9735	292	7	out	out	ADP
easat-9735	292	8	to	to	PART
easat-9735	292	9	investigate	investigate	VERB
easat-9735	292	10	how	how	SCONJ
easat-9735	292	11	customer	customer	NOUN
easat-9735	292	12	feedback	feedback	NOUN
easat-9735	292	13	shapes	shape	NOUN
easat-9735	292	14	employees	employee	NOUN
easat-9735	292	15	’	’	PART
easat-9735	292	16	innovative	innovative	ADJ
easat-9735	292	17	behavior	behavior	NOUN
easat-9735	292	18	through	through	ADP
easat-9735	292	19	the	the	DET
easat-9735	292	20	mediating	mediate	VERB
easat-9735	292	21	role	role	NOUN
easat-9735	292	22	of	of	ADP
easat-9735	292	23	self	self	NOUN
easat-9735	292	24	-	-	PUNCT
easat-9735	292	25	efficacy	efficacy	NOUN
easat-9735	292	26	and	and	CCONJ
easat-9735	292	27	under	under	ADP
easat-9735	292	28	the	the	DET
easat-9735	292	29	moderating	moderate	VERB
easat-9735	292	30	influences	influence	NOUN
easat-9735	292	31	of	of	ADP
easat-9735	292	32	interpersonal	interpersonal	ADJ
easat-9735	292	33	sensitivity	sensitivity	NOUN
easat-9735	292	34	and	and	CCONJ
easat-9735	292	35	work	work	NOUN
easat-9735	292	36	autonomy	autonomy	NOUN
easat-9735	292	37	,	,	PUNCT
easat-9735	292	38	within	within	ADP
easat-9735	292	39	the	the	DET
easat-9735	292	40	broader	broad	ADJ
easat-9735	292	41	context	context	NOUN
easat-9735	292	42	of	of	ADP
easat-9735	292	43	competitiveness	competitiveness	NOUN
easat-9735	292	44	in	in	ADP
easat-9735	292	45	tourism	tourism	NOUN
easat-9735	292	46	.	.	PUNCT
easat-9735	293	1	the	the	DET
easat-9735	293	2	empirical	empirical	ADJ
easat-9735	293	3	analysis	analysis	NOUN
easat-9735	293	4	,	,	PUNCT
easat-9735	293	5	employing	employ	VERB
easat-9735	293	6	pls	pls	NOUN
easat-9735	293	7	-	-	PUNCT
easat-9735	293	8	sem	sem	NOUN
easat-9735	293	9	and	and	CCONJ
easat-9735	293	10	complemented	complement	VERB
easat-9735	293	11	by	by	ADP
easat-9735	293	12	qualitative	qualitative	ADJ
easat-9735	293	13	interviews	interview	NOUN
easat-9735	293	14	,	,	PUNCT
easat-9735	293	15	produced	produce	VERB
easat-9735	293	16	several	several	ADJ
easat-9735	293	17	noteworthy	noteworthy	ADJ
easat-9735	293	18	findings	finding	NOUN
easat-9735	293	19	.	.	PUNCT
easat-9735	294	1	1935	1935	NUM
easat-9735	294	2	edelweiss	edelweiss	PROPN
easat-9735	294	3	applied	apply	VERB
easat-9735	294	4	science	science	NOUN
easat-9735	294	5	and	and	CCONJ
easat-9735	294	6	technology	technology	NOUN
easat-9735	294	7	issn	issn	PROPN
easat-9735	294	8	:	:	PUNCT
easat-9735	294	9	2576	2576	NUM
easat-9735	294	10	-	-	SYM
easat-9735	294	11	8484	8484	NUM
easat-9735	294	12	vol	vol	NOUN
easat-9735	294	13	.	.	PROPN
easat-9735	295	1	9	9	NUM
easat-9735	295	2	,	,	PUNCT
easat-9735	295	3	no	no	INTJ
easat-9735	295	4	.	.	NOUN
easat-9735	295	5	8	8	NUM
easat-9735	295	6	:	:	PUNCT
easat-9735	295	7	1924	1924	NUM
easat-9735	295	8	-	-	SYM
easat-9735	295	9	1939	1939	NUM
easat-9735	295	10	,	,	PUNCT
easat-9735	295	11	2025	2025	NUM
easat-9735	295	12	doi	doi	NOUN
easat-9735	295	13	:	:	PUNCT
easat-9735	295	14	10.55214/2576	10.55214/2576	NUM
easat-9735	295	15	-	-	SYM
easat-9735	295	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	295	17	©	©	ADP
easat-9735	295	18	2025	2025	NUM
easat-9735	295	19	by	by	ADP
easat-9735	295	20	the	the	DET
easat-9735	295	21	authors	author	NOUN
easat-9735	295	22	;	;	PUNCT
easat-9735	295	23	licensee	licensee	PROPN
easat-9735	295	24	learning	learning	NOUN
easat-9735	295	25	gate	gate	NOUN
easat-9735	295	26	first	first	ADV
easat-9735	295	27	,	,	PUNCT
easat-9735	295	28	customer	customer	NOUN
easat-9735	295	29	feedback	feedback	NOUN
easat-9735	295	30	demonstrated	demonstrate	VERB
easat-9735	295	31	a	a	DET
easat-9735	295	32	significant	significant	ADJ
easat-9735	295	33	positive	positive	ADJ
easat-9735	295	34	effect	effect	NOUN
easat-9735	295	35	on	on	ADP
easat-9735	295	36	self	self	NOUN
easat-9735	295	37	-	-	PUNCT
easat-9735	295	38	efficacy	efficacy	NOUN
easat-9735	295	39	,	,	PUNCT
easat-9735	295	40	and	and	CCONJ
easat-9735	295	41	through	through	ADP
easat-9735	295	42	this	this	DET
easat-9735	295	43	pathway	pathway	NOUN
easat-9735	295	44	,	,	PUNCT
easat-9735	295	45	indirectly	indirectly	ADV
easat-9735	295	46	influenced	influence	VERB
easat-9735	295	47	innovative	innovative	ADJ
easat-9735	295	48	behavior	behavior	NOUN
easat-9735	295	49	.	.	PUNCT
easat-9735	296	1	the	the	DET
easat-9735	296	2	direct	direct	ADJ
easat-9735	296	3	effect	effect	NOUN
easat-9735	296	4	of	of	ADP
easat-9735	296	5	customer	customer	NOUN
easat-9735	296	6	feedback	feedback	NOUN
easat-9735	296	7	on	on	ADP
easat-9735	296	8	innovative	innovative	ADJ
easat-9735	296	9	behavior	behavior	NOUN
easat-9735	296	10	was	be	AUX
easat-9735	296	11	not	not	PART
easat-9735	296	12	significant	significant	ADJ
easat-9735	296	13	in	in	ADP
easat-9735	296	14	this	this	DET
easat-9735	296	15	sample	sample	NOUN
easat-9735	296	16	,	,	PUNCT
easat-9735	296	17	suggesting	suggest	VERB
easat-9735	296	18	that	that	SCONJ
easat-9735	296	19	the	the	DET
easat-9735	296	20	impact	impact	NOUN
easat-9735	296	21	of	of	ADP
easat-9735	296	22	customer	customer	NOUN
easat-9735	296	23	feedback	feedback	NOUN
easat-9735	296	24	is	be	AUX
easat-9735	296	25	primarily	primarily	ADV
easat-9735	296	26	transmitted	transmit	VERB
easat-9735	296	27	via	via	ADP
easat-9735	296	28	employees	employee	NOUN
easat-9735	296	29	’	’	PART
easat-9735	296	30	self	self	NOUN
easat-9735	296	31	-	-	PUNCT
easat-9735	296	32	efficacy	efficacy	NOUN
easat-9735	296	33	[	[	X
easat-9735	296	34	6	6	NUM
easat-9735	296	35	,	,	PUNCT
easat-9735	296	36	26	26	NUM
easat-9735	296	37	]	]	PUNCT
easat-9735	296	38	.	.	PUNCT
easat-9735	297	1	second	second	ADJ
easat-9735	297	2	,	,	PUNCT
easat-9735	297	3	self	self	NOUN
easat-9735	297	4	-	-	PUNCT
easat-9735	297	5	efficacy	efficacy	NOUN
easat-9735	297	6	emerged	emerge	VERB
easat-9735	297	7	as	as	ADP
easat-9735	297	8	a	a	DET
easat-9735	297	9	robust	robust	ADJ
easat-9735	297	10	mediator	mediator	NOUN
easat-9735	297	11	,	,	PUNCT
easat-9735	297	12	accounting	account	VERB
easat-9735	297	13	for	for	ADP
easat-9735	297	14	a	a	DET
easat-9735	297	15	substantial	substantial	ADJ
easat-9735	297	16	portion	portion	NOUN
easat-9735	297	17	of	of	ADP
easat-9735	297	18	the	the	DET
easat-9735	297	19	variance	variance	NOUN
easat-9735	297	20	in	in	ADP
easat-9735	297	21	innovative	innovative	ADJ
easat-9735	297	22	behavior	behavior	NOUN
easat-9735	297	23	,	,	PUNCT
easat-9735	297	24	consistent	consistent	ADJ
easat-9735	297	25	with	with	ADP
easat-9735	297	26	social	social	ADJ
easat-9735	297	27	cognitive	cognitive	ADJ
easat-9735	297	28	theory	theory	NOUN
easat-9735	297	29	emphasizing	emphasize	VERB
easat-9735	297	30	the	the	DET
easat-9735	297	31	role	role	NOUN
easat-9735	297	32	of	of	ADP
easat-9735	297	33	internal	internal	ADJ
easat-9735	297	34	beliefs	belief	NOUN
easat-9735	297	35	in	in	ADP
easat-9735	297	36	shaping	shape	VERB
easat-9735	297	37	creative	creative	ADJ
easat-9735	297	38	performance	performance	NOUN
easat-9735	297	39	[	[	X
easat-9735	297	40	7	7	NUM
easat-9735	297	41	,	,	PUNCT
easat-9735	297	42	9	9	NUM
easat-9735	297	43	,	,	PUNCT
easat-9735	297	44	27	27	NUM
easat-9735	297	45	]	]	PUNCT
easat-9735	297	46	.	.	PUNCT
easat-9735	298	1	third	third	ADJ
easat-9735	298	2	,	,	PUNCT
easat-9735	298	3	the	the	DET
easat-9735	298	4	moderating	moderate	VERB
easat-9735	298	5	effects	effect	NOUN
easat-9735	298	6	revealed	reveal	VERB
easat-9735	298	7	distinct	distinct	ADJ
easat-9735	298	8	dynamics	dynamic	NOUN
easat-9735	298	9	:	:	PUNCT
easat-9735	298	10	interpersonal	interpersonal	ADJ
easat-9735	298	11	sensitivity	sensitivity	NOUN
easat-9735	298	12	amplified	amplify	VERB
easat-9735	298	13	the	the	DET
easat-9735	298	14	conversion	conversion	NOUN
easat-9735	298	15	of	of	ADP
easat-9735	298	16	customer	customer	NOUN
easat-9735	298	17	feedback	feedback	NOUN
easat-9735	298	18	into	into	ADP
easat-9735	298	19	enhanced	enhanced	ADJ
easat-9735	298	20	self	self	NOUN
easat-9735	298	21	-	-	PUNCT
easat-9735	298	22	efficacy	efficacy	NOUN
easat-9735	298	23	,	,	PUNCT
easat-9735	298	24	while	while	SCONJ
easat-9735	298	25	work	work	NOUN
easat-9735	298	26	autonomy	autonomy	NOUN
easat-9735	298	27	reinforced	reinforce	VERB
easat-9735	298	28	the	the	DET
easat-9735	298	29	pathway	pathway	NOUN
easat-9735	298	30	from	from	ADP
easat-9735	298	31	self	self	NOUN
easat-9735	298	32	-	-	PUNCT
easat-9735	298	33	efficacy	efficacy	NOUN
easat-9735	298	34	to	to	ADP
easat-9735	298	35	innovative	innovative	ADJ
easat-9735	298	36	behavior	behavior	NOUN
easat-9735	298	37	.	.	PUNCT
easat-9735	299	1	these	these	DET
easat-9735	299	2	findings	finding	NOUN
easat-9735	299	3	align	align	VERB
easat-9735	299	4	with	with	ADP
easat-9735	299	5	prior	prior	ADJ
easat-9735	299	6	research	research	NOUN
easat-9735	299	7	that	that	PRON
easat-9735	299	8	highlights	highlight	VERB
easat-9735	299	9	the	the	DET
easat-9735	299	10	interaction	interaction	NOUN
easat-9735	299	11	between	between	ADP
easat-9735	299	12	contextual	contextual	ADJ
easat-9735	299	13	support	support	NOUN
easat-9735	299	14	and	and	CCONJ
easat-9735	299	15	psychological	psychological	ADJ
easat-9735	299	16	resources	resource	NOUN
easat-9735	299	17	in	in	ADP
easat-9735	299	18	fostering	foster	VERB
easat-9735	299	19	employee	employee	NOUN
easat-9735	299	20	innovation	innovation	NOUN
easat-9735	299	21	[	[	X
easat-9735	299	22	8	8	NUM
easat-9735	299	23	,	,	PUNCT
easat-9735	299	24	18	18	NUM
easat-9735	299	25	,	,	PUNCT
easat-9735	299	26	29	29	NUM
easat-9735	299	27	]	]	PUNCT
easat-9735	299	28	.	.	PUNCT
easat-9735	300	1	finally	finally	ADV
easat-9735	300	2	,	,	PUNCT
easat-9735	300	3	the	the	DET
easat-9735	300	4	qualitative	qualitative	ADJ
easat-9735	300	5	evidence	evidence	NOUN
easat-9735	300	6	supported	support	VERB
easat-9735	300	7	the	the	DET
easat-9735	300	8	statistical	statistical	ADJ
easat-9735	300	9	findings	finding	NOUN
easat-9735	300	10	,	,	PUNCT
easat-9735	300	11	offering	offer	VERB
easat-9735	300	12	rich	rich	ADJ
easat-9735	300	13	examples	example	NOUN
easat-9735	300	14	of	of	ADP
easat-9735	300	15	how	how	SCONJ
easat-9735	300	16	tourism	tourism	NOUN
easat-9735	300	17	employees	employee	NOUN
easat-9735	300	18	interpret	interpret	VERB
easat-9735	300	19	customer	customer	NOUN
easat-9735	300	20	feedback	feedback	NOUN
easat-9735	300	21	,	,	PUNCT
easat-9735	300	22	reframe	reframe	VERB
easat-9735	300	23	challenges	challenge	NOUN
easat-9735	300	24	,	,	PUNCT
easat-9735	300	25	and	and	CCONJ
easat-9735	300	26	devise	devise	VERB
easat-9735	300	27	creative	creative	ADJ
easat-9735	300	28	solutions	solution	NOUN
easat-9735	300	29	—	—	PUNCT
easat-9735	300	30	particularly	particularly	ADV
easat-9735	300	31	when	when	SCONJ
easat-9735	300	32	supported	support	VERB
easat-9735	300	33	by	by	ADP
easat-9735	300	34	adequate	adequate	ADJ
easat-9735	300	35	autonomy	autonomy	NOUN
easat-9735	300	36	and	and	CCONJ
easat-9735	300	37	attunement	attunement	NOUN
easat-9735	300	38	to	to	ADP
easat-9735	300	39	interpersonal	interpersonal	ADJ
easat-9735	300	40	cues	cue	NOUN
easat-9735	300	41	[	[	X
easat-9735	300	42	24	24	NUM
easat-9735	300	43	,	,	PUNCT
easat-9735	300	44	33	33	NUM
easat-9735	300	45	]	]	PUNCT
easat-9735	300	46	.	.	PUNCT
easat-9735	301	1	taken	take	VERB
easat-9735	301	2	together	together	ADV
easat-9735	301	3	,	,	PUNCT
easat-9735	301	4	these	these	DET
easat-9735	301	5	findings	finding	NOUN
easat-9735	301	6	emphasize	emphasize	VERB
easat-9735	301	7	that	that	SCONJ
easat-9735	301	8	customer	customer	NOUN
easat-9735	301	9	feedback	feedback	NOUN
easat-9735	301	10	,	,	PUNCT
easat-9735	301	11	self	self	NOUN
easat-9735	301	12	-	-	PUNCT
easat-9735	301	13	efficacy	efficacy	NOUN
easat-9735	301	14	,	,	PUNCT
easat-9735	301	15	and	and	CCONJ
easat-9735	301	16	contextual	contextual	ADJ
easat-9735	301	17	moderators	moderator	NOUN
easat-9735	301	18	are	be	AUX
easat-9735	301	19	not	not	PART
easat-9735	301	20	only	only	ADV
easat-9735	301	21	individual	individual	ADJ
easat-9735	301	22	-	-	PUNCT
easat-9735	301	23	level	level	NOUN
easat-9735	301	24	mechanisms	mechanism	NOUN
easat-9735	301	25	but	but	CCONJ
easat-9735	301	26	also	also	ADV
easat-9735	301	27	critical	critical	ADJ
easat-9735	301	28	levers	lever	NOUN
easat-9735	301	29	for	for	ADP
easat-9735	301	30	strengthening	strengthen	VERB
easat-9735	301	31	innovation	innovation	NOUN
easat-9735	301	32	as	as	ADP
easat-9735	301	33	a	a	DET
easat-9735	301	34	factor	factor	NOUN
easat-9735	301	35	of	of	ADP
easat-9735	301	36	competitiveness	competitiveness	NOUN
easat-9735	301	37	in	in	ADP
easat-9735	301	38	the	the	DET
easat-9735	301	39	tourism	tourism	NOUN
easat-9735	301	40	sector	sector	NOUN
easat-9735	302	1	[	[	X
easat-9735	302	2	1	1	NUM
easat-9735	302	3	,	,	PUNCT
easat-9735	302	4	3	3	NUM
easat-9735	302	5	]	]	PUNCT
easat-9735	302	6	.	.	PUNCT
easat-9735	303	1	6.2	6.2	NUM
easat-9735	303	2	.	.	PUNCT
easat-9735	303	3	comparison	comparison	NOUN
easat-9735	303	4	with	with	ADP
easat-9735	303	5	prior	prior	ADJ
easat-9735	303	6	literature	literature	NOUN
easat-9735	303	7	this	this	DET
easat-9735	303	8	study	study	NOUN
easat-9735	303	9	aligns	align	VERB
easat-9735	303	10	with	with	ADP
easat-9735	303	11	social	social	ADJ
easat-9735	303	12	cognitive	cognitive	ADJ
easat-9735	303	13	theory	theory	NOUN
easat-9735	303	14	bandura	bandura	NOUN
easat-9735	303	15	[	[	X
easat-9735	303	16	9	9	NUM
easat-9735	303	17	]	]	PUNCT
easat-9735	303	18	confirming	confirm	VERB
easat-9735	303	19	that	that	SCONJ
easat-9735	303	20	self	self	NOUN
easat-9735	303	21	-	-	PUNCT
easat-9735	303	22	efficacy	efficacy	NOUN
easat-9735	303	23	is	be	AUX
easat-9735	303	24	a	a	DET
easat-9735	303	25	key	key	ADJ
easat-9735	303	26	driver	driver	NOUN
easat-9735	303	27	of	of	ADP
easat-9735	303	28	innovative	innovative	ADJ
easat-9735	303	29	behavior	behavior	NOUN
easat-9735	303	30	.	.	PUNCT
easat-9735	304	1	consistent	consistent	ADJ
easat-9735	304	2	with	with	ADP
easat-9735	304	3	earlier	early	ADJ
easat-9735	304	4	findings	finding	NOUN
easat-9735	304	5	[	[	X
easat-9735	304	6	27	27	NUM
easat-9735	304	7	,	,	PUNCT
easat-9735	304	8	34	34	NUM
easat-9735	304	9	]	]	PUNCT
easat-9735	304	10	employees	employee	NOUN
easat-9735	304	11	with	with	ADP
easat-9735	304	12	stronger	strong	ADJ
easat-9735	304	13	selfbeliefs	selfbelief	NOUN
easat-9735	304	14	are	be	AUX
easat-9735	304	15	more	more	ADV
easat-9735	304	16	likely	likely	ADJ
easat-9735	304	17	to	to	PART
easat-9735	304	18	innovate	innovate	VERB
easat-9735	304	19	.	.	PUNCT
easat-9735	305	1	the	the	DET
easat-9735	305	2	contribution	contribution	NOUN
easat-9735	305	3	here	here	ADV
easat-9735	305	4	lies	lie	VERB
easat-9735	305	5	in	in	ADP
easat-9735	305	6	the	the	DET
easat-9735	305	7	tourism	tourism	NOUN
easat-9735	305	8	context	context	NOUN
easat-9735	305	9	,	,	PUNCT
easat-9735	305	10	where	where	SCONJ
easat-9735	305	11	frequent	frequent	ADJ
easat-9735	305	12	customer	customer	NOUN
easat-9735	305	13	interactions	interaction	NOUN
easat-9735	305	14	and	and	CCONJ
easat-9735	305	15	immediate	immediate	ADJ
easat-9735	305	16	feedback	feedback	NOUN
easat-9735	305	17	make	make	VERB
easat-9735	305	18	innovation	innovation	NOUN
easat-9735	305	19	central	central	ADJ
easat-9735	305	20	to	to	ADP
easat-9735	305	21	competitiveness	competitiveness	NOUN
easat-9735	305	22	.	.	PUNCT
easat-9735	306	1	unlike	unlike	ADP
easat-9735	306	2	prior	prior	ADJ
easat-9735	306	3	research	research	NOUN
easat-9735	306	4	treating	treat	VERB
easat-9735	306	5	feedback	feedback	NOUN
easat-9735	306	6	mainly	mainly	ADV
easat-9735	306	7	as	as	ADP
easat-9735	306	8	a	a	DET
easat-9735	306	9	managerial	managerial	ADJ
easat-9735	306	10	tool	tool	NOUN
easat-9735	306	11	[	[	X
easat-9735	306	12	35	35	NUM
easat-9735	306	13	]	]	PUNCT
easat-9735	306	14	this	this	DET
easat-9735	306	15	study	study	NOUN
easat-9735	306	16	highlights	highlight	VERB
easat-9735	306	17	customer	customer	NOUN
easat-9735	306	18	feedback	feedback	NOUN
easat-9735	306	19	as	as	ADP
easat-9735	306	20	a	a	DET
easat-9735	306	21	direct	direct	ADJ
easat-9735	306	22	external	external	ADJ
easat-9735	306	23	stimulus	stimulus	NOUN
easat-9735	306	24	for	for	ADP
easat-9735	306	25	employee	employee	NOUN
easat-9735	306	26	innovation	innovation	NOUN
easat-9735	306	27	.	.	PUNCT
easat-9735	307	1	the	the	DET
easat-9735	307	2	moderation	moderation	NOUN
easat-9735	307	3	results	result	NOUN
easat-9735	307	4	also	also	ADV
easat-9735	307	5	extend	extend	VERB
easat-9735	307	6	existing	exist	VERB
easat-9735	307	7	knowledge	knowledge	NOUN
easat-9735	307	8	.	.	PUNCT
easat-9735	308	1	work	work	NOUN
easat-9735	308	2	autonomy	autonomy	NOUN
easat-9735	308	3	,	,	PUNCT
easat-9735	308	4	previously	previously	ADV
easat-9735	308	5	seen	see	VERB
easat-9735	308	6	as	as	ADP
easat-9735	308	7	a	a	DET
easat-9735	308	8	direct	direct	ADJ
easat-9735	308	9	motivator	motivator	NOUN
easat-9735	308	10	of	of	ADP
easat-9735	308	11	creativity	creativity	NOUN
easat-9735	308	12	[	[	X
easat-9735	308	13	31	31	NUM
easat-9735	308	14	,	,	PUNCT
easat-9735	308	15	36	36	NUM
easat-9735	308	16	]	]	PUNCT
easat-9735	308	17	is	be	AUX
easat-9735	308	18	shown	show	VERB
easat-9735	308	19	here	here	ADV
easat-9735	308	20	to	to	PART
easat-9735	308	21	strengthen	strengthen	VERB
easat-9735	308	22	the	the	DET
easat-9735	308	23	link	link	NOUN
easat-9735	308	24	between	between	ADP
easat-9735	308	25	self	self	NOUN
easat-9735	308	26	-	-	PUNCT
easat-9735	308	27	efficacy	efficacy	NOUN
easat-9735	308	28	and	and	CCONJ
easat-9735	308	29	innovation	innovation	NOUN
easat-9735	308	30	.	.	PUNCT
easat-9735	309	1	interpersonal	interpersonal	ADJ
easat-9735	309	2	sensitivity	sensitivity	NOUN
easat-9735	309	3	,	,	PUNCT
easat-9735	309	4	often	often	ADV
easat-9735	309	5	framed	frame	VERB
easat-9735	309	6	as	as	ADP
easat-9735	309	7	a	a	DET
easat-9735	309	8	liability	liability	NOUN
easat-9735	310	1	[	[	X
easat-9735	310	2	37	37	NUM
easat-9735	310	3	]	]	PUNCT
easat-9735	310	4	emerges	emerge	VERB
easat-9735	310	5	as	as	ADP
easat-9735	310	6	a	a	DET
easat-9735	310	7	potential	potential	ADJ
easat-9735	310	8	asset	asset	NOUN
easat-9735	310	9	,	,	PUNCT
easat-9735	310	10	enabling	enable	VERB
easat-9735	310	11	employees	employee	NOUN
easat-9735	310	12	to	to	PART
easat-9735	310	13	convert	convert	VERB
easat-9735	310	14	customer	customer	NOUN
easat-9735	310	15	input	input	NOUN
easat-9735	310	16	into	into	ADP
easat-9735	310	17	self	self	NOUN
easat-9735	310	18	-	-	PUNCT
easat-9735	310	19	efficacy	efficacy	NOUN
easat-9735	310	20	gains	gain	NOUN
easat-9735	310	21	that	that	PRON
easat-9735	310	22	foster	foster	VERB
easat-9735	310	23	innovative	innovative	ADJ
easat-9735	310	24	behavior	behavior	NOUN
easat-9735	310	25	.	.	PUNCT
easat-9735	311	1	these	these	DET
easat-9735	311	2	insights	insight	NOUN
easat-9735	311	3	enrich	enrich	VERB
easat-9735	311	4	prior	prior	ADJ
easat-9735	311	5	literature	literature	NOUN
easat-9735	311	6	by	by	ADP
easat-9735	311	7	emphasizing	emphasize	VERB
easat-9735	311	8	how	how	SCONJ
easat-9735	311	9	social	social	ADJ
easat-9735	311	10	–	–	PUNCT
easat-9735	311	11	emotional	emotional	ADJ
easat-9735	311	12	traits	trait	NOUN
easat-9735	311	13	and	and	CCONJ
easat-9735	311	14	workplace	workplace	NOUN
easat-9735	311	15	conditions	condition	NOUN
easat-9735	311	16	jointly	jointly	ADV
easat-9735	311	17	enhance	enhance	VERB
easat-9735	311	18	innovation	innovation	NOUN
easat-9735	311	19	as	as	ADP
easat-9735	311	20	a	a	DET
easat-9735	311	21	factor	factor	NOUN
easat-9735	311	22	of	of	ADP
easat-9735	311	23	tourism	tourism	NOUN
easat-9735	311	24	competitiveness	competitiveness	NOUN
easat-9735	311	25	.	.	PUNCT
easat-9735	312	1	6.3	6.3	NUM
easat-9735	312	2	.	.	PUNCT
easat-9735	313	1	theoretical	theoretical	ADJ
easat-9735	313	2	contributions	contribution	NOUN
easat-9735	313	3	this	this	DET
easat-9735	313	4	study	study	NOUN
easat-9735	313	5	offers	offer	VERB
easat-9735	313	6	several	several	ADJ
easat-9735	313	7	theoretical	theoretical	ADJ
easat-9735	313	8	contributions	contribution	NOUN
easat-9735	313	9	to	to	ADP
easat-9735	313	10	innovation	innovation	NOUN
easat-9735	313	11	and	and	CCONJ
easat-9735	313	12	competitiveness	competitiveness	NOUN
easat-9735	313	13	in	in	ADP
easat-9735	313	14	tourism	tourism	NOUN
easat-9735	313	15	.	.	PUNCT
easat-9735	314	1	first	first	ADV
easat-9735	314	2	,	,	PUNCT
easat-9735	314	3	it	it	PRON
easat-9735	314	4	advances	advance	VERB
easat-9735	314	5	understanding	understanding	NOUN
easat-9735	314	6	of	of	ADP
easat-9735	314	7	the	the	DET
easat-9735	314	8	micro	micro	NOUN
easat-9735	314	9	-	-	NOUN
easat-9735	314	10	foundations	foundation	NOUN
easat-9735	314	11	of	of	ADP
easat-9735	314	12	innovation	innovation	NOUN
easat-9735	314	13	in	in	ADP
easat-9735	314	14	service	service	NOUN
easat-9735	314	15	contexts	context	NOUN
easat-9735	314	16	by	by	ADP
easat-9735	314	17	empirically	empirically	ADV
easat-9735	314	18	linking	link	VERB
easat-9735	314	19	customer	customer	NOUN
easat-9735	314	20	feedback	feedback	NOUN
easat-9735	314	21	with	with	ADP
easat-9735	314	22	employee	employee	NOUN
easat-9735	314	23	innovative	innovative	ADJ
easat-9735	314	24	behavior	behavior	NOUN
easat-9735	314	25	.	.	PUNCT
easat-9735	315	1	in	in	ADP
easat-9735	315	2	doing	do	VERB
easat-9735	315	3	so	so	ADV
easat-9735	315	4	,	,	PUNCT
easat-9735	315	5	it	it	PRON
easat-9735	315	6	connects	connect	VERB
easat-9735	315	7	external	external	ADJ
easat-9735	315	8	market	market	NOUN
easat-9735	315	9	signals	signal	NOUN
easat-9735	315	10	with	with	ADP
easat-9735	315	11	internal	internal	ADJ
easat-9735	315	12	psychological	psychological	ADJ
easat-9735	315	13	processes	process	NOUN
easat-9735	315	14	that	that	PRON
easat-9735	315	15	drive	drive	VERB
easat-9735	315	16	competitiveness	competitiveness	NOUN
easat-9735	315	17	in	in	ADP
easat-9735	315	18	tourism	tourism	NOUN
easat-9735	315	19	organizations	organization	NOUN
easat-9735	315	20	.	.	PUNCT
easat-9735	316	1	second	second	ADJ
easat-9735	316	2	,	,	PUNCT
easat-9735	316	3	it	it	PRON
easat-9735	316	4	enriches	enrich	VERB
easat-9735	316	5	self	self	NOUN
easat-9735	316	6	-	-	PUNCT
easat-9735	316	7	efficacy	efficacy	NOUN
easat-9735	316	8	theory	theory	NOUN
easat-9735	316	9	by	by	ADP
easat-9735	316	10	demonstrating	demonstrate	VERB
easat-9735	316	11	its	its	PRON
easat-9735	316	12	mediating	mediate	VERB
easat-9735	316	13	role	role	NOUN
easat-9735	316	14	:	:	PUNCT
easat-9735	316	15	self	self	NOUN
easat-9735	316	16	-	-	PUNCT
easat-9735	316	17	efficacy	efficacy	NOUN
easat-9735	316	18	not	not	PART
easat-9735	316	19	only	only	ADV
easat-9735	316	20	predicts	predict	VERB
easat-9735	316	21	performance	performance	NOUN
easat-9735	316	22	but	but	CCONJ
easat-9735	316	23	also	also	ADV
easat-9735	316	24	gains	gain	VERB
easat-9735	316	25	strength	strength	NOUN
easat-9735	316	26	from	from	ADP
easat-9735	316	27	customer	customer	NOUN
easat-9735	316	28	interaction	interaction	NOUN
easat-9735	316	29	,	,	PUNCT
easat-9735	316	30	particularly	particularly	ADV
easat-9735	316	31	when	when	SCONJ
easat-9735	316	32	supported	support	VERB
easat-9735	316	33	by	by	ADP
easat-9735	316	34	contextual	contextual	ADJ
easat-9735	316	35	moderators	moderator	NOUN
easat-9735	316	36	.	.	PUNCT
easat-9735	317	1	third	third	ADJ
easat-9735	317	2	,	,	PUNCT
easat-9735	317	3	the	the	DET
easat-9735	317	4	study	study	NOUN
easat-9735	317	5	broadens	broaden	VERB
easat-9735	317	6	innovation	innovation	NOUN
easat-9735	317	7	theory	theory	NOUN
easat-9735	317	8	by	by	ADP
easat-9735	317	9	incorporating	incorporate	VERB
easat-9735	317	10	underexplored	underexplored	ADJ
easat-9735	317	11	moderators	moderator	NOUN
easat-9735	317	12	.	.	PUNCT
easat-9735	318	1	interpersonal	interpersonal	ADJ
easat-9735	318	2	sensitivity	sensitivity	NOUN
easat-9735	318	3	,	,	PUNCT
easat-9735	318	4	often	often	ADV
easat-9735	318	5	framed	frame	VERB
easat-9735	318	6	negatively	negatively	ADV
easat-9735	318	7	,	,	PUNCT
easat-9735	318	8	is	be	AUX
easat-9735	318	9	shown	show	VERB
easat-9735	318	10	here	here	ADV
easat-9735	318	11	as	as	ADP
easat-9735	318	12	a	a	DET
easat-9735	318	13	constructive	constructive	ADJ
easat-9735	318	14	trait	trait	NOUN
easat-9735	318	15	that	that	PRON
easat-9735	318	16	facilitates	facilitate	VERB
easat-9735	318	17	the	the	DET
easat-9735	318	18	translation	translation	NOUN
easat-9735	318	19	of	of	ADP
easat-9735	318	20	feedback	feedback	NOUN
easat-9735	318	21	into	into	ADP
easat-9735	318	22	innovation	innovation	NOUN
easat-9735	318	23	.	.	PUNCT
easat-9735	319	1	similarly	similarly	ADV
easat-9735	319	2	,	,	PUNCT
easat-9735	319	3	the	the	DET
easat-9735	319	4	contingent	contingent	ADJ
easat-9735	319	5	role	role	NOUN
easat-9735	319	6	of	of	ADP
easat-9735	319	7	autonomy	autonomy	NOUN
easat-9735	319	8	refines	refine	VERB
easat-9735	319	9	self	self	NOUN
easat-9735	319	10	-	-	PUNCT
easat-9735	319	11	determination	determination	NOUN
easat-9735	319	12	theory	theory	NOUN
easat-9735	319	13	,	,	PUNCT
easat-9735	319	14	illustrating	illustrate	VERB
easat-9735	319	15	how	how	SCONJ
easat-9735	319	16	structural	structural	ADJ
easat-9735	319	17	job	job	NOUN
easat-9735	319	18	design	design	NOUN
easat-9735	319	19	can	can	AUX
easat-9735	319	20	amplify	amplify	VERB
easat-9735	319	21	psychological	psychological	ADJ
easat-9735	319	22	mechanisms	mechanism	NOUN
easat-9735	319	23	to	to	PART
easat-9735	319	24	foster	foster	ADJ
easat-9735	319	25	innovation	innovation	NOUN
easat-9735	319	26	.	.	PUNCT
easat-9735	320	1	methodologically	methodologically	ADV
easat-9735	320	2	,	,	PUNCT
easat-9735	320	3	the	the	DET
easat-9735	320	4	integration	integration	NOUN
easat-9735	320	5	of	of	ADP
easat-9735	320	6	pls	pls	NOUN
easat-9735	320	7	-	-	PUNCT
easat-9735	320	8	sem	sem	NOUN
easat-9735	320	9	and	and	CCONJ
easat-9735	320	10	qualitative	qualitative	ADJ
easat-9735	320	11	interviews	interview	NOUN
easat-9735	320	12	also	also	ADV
easat-9735	320	13	contributes	contribute	VERB
easat-9735	320	14	to	to	ADP
easat-9735	320	15	tourism	tourism	NOUN
easat-9735	320	16	research	research	NOUN
easat-9735	320	17	.	.	PUNCT
easat-9735	321	1	this	this	DET
easat-9735	321	2	mixed	mixed	ADJ
easat-9735	321	3	-	-	PUNCT
easat-9735	321	4	methods	method	NOUN
easat-9735	321	5	approach	approach	NOUN
easat-9735	321	6	strengthens	strengthen	VERB
easat-9735	321	7	validity	validity	NOUN
easat-9735	321	8	and	and	CCONJ
easat-9735	321	9	provides	provide	VERB
easat-9735	321	10	a	a	DET
easat-9735	321	11	replicable	replicable	ADJ
easat-9735	321	12	framework	framework	NOUN
easat-9735	321	13	for	for	ADP
easat-9735	321	14	exploring	explore	VERB
easat-9735	321	15	complex	complex	ADJ
easat-9735	321	16	cognitive	cognitive	ADJ
easat-9735	321	17	and	and	CCONJ
easat-9735	321	18	organizational	organizational	ADJ
easat-9735	321	19	mechanisms	mechanism	NOUN
easat-9735	321	20	underpinning	underpin	VERB
easat-9735	321	21	innovation	innovation	NOUN
easat-9735	321	22	as	as	ADP
easat-9735	321	23	a	a	DET
easat-9735	321	24	factor	factor	NOUN
easat-9735	321	25	of	of	ADP
easat-9735	321	26	competitiveness	competitiveness	NOUN
easat-9735	321	27	in	in	ADP
easat-9735	321	28	tourism	tourism	NOUN
easat-9735	321	29	.	.	PUNCT
easat-9735	322	1	1936	1936	NUM
easat-9735	322	2	edelweiss	edelweiss	PROPN
easat-9735	322	3	applied	apply	VERB
easat-9735	322	4	science	science	NOUN
easat-9735	322	5	and	and	CCONJ
easat-9735	322	6	technology	technology	NOUN
easat-9735	322	7	issn	issn	PROPN
easat-9735	322	8	:	:	PUNCT
easat-9735	322	9	2576	2576	NUM
easat-9735	322	10	-	-	SYM
easat-9735	322	11	8484	8484	NUM
easat-9735	322	12	vol	vol	NOUN
easat-9735	322	13	.	.	PROPN
easat-9735	323	1	9	9	NUM
easat-9735	323	2	,	,	PUNCT
easat-9735	323	3	no	no	INTJ
easat-9735	323	4	.	.	NOUN
easat-9735	323	5	8	8	NUM
easat-9735	323	6	:	:	PUNCT
easat-9735	323	7	1924	1924	NUM
easat-9735	323	8	-	-	SYM
easat-9735	323	9	1939	1939	NUM
easat-9735	323	10	,	,	PUNCT
easat-9735	323	11	2025	2025	NUM
easat-9735	323	12	doi	doi	NOUN
easat-9735	323	13	:	:	PUNCT
easat-9735	323	14	10.55214/2576	10.55214/2576	NUM
easat-9735	323	15	-	-	SYM
easat-9735	323	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	323	17	©	©	ADP
easat-9735	323	18	2025	2025	NUM
easat-9735	323	19	by	by	ADP
easat-9735	323	20	the	the	DET
easat-9735	323	21	authors	author	NOUN
easat-9735	323	22	;	;	PUNCT
easat-9735	323	23	licensee	licensee	PROPN
easat-9735	323	24	learning	learning	NOUN
easat-9735	323	25	gate	gate	NOUN
easat-9735	323	26	6.4	6.4	NUM
easat-9735	323	27	.	.	PUNCT
easat-9735	324	1	practical	practical	ADJ
easat-9735	324	2	implications	implication	NOUN
easat-9735	324	3	this	this	DET
easat-9735	324	4	study	study	NOUN
easat-9735	324	5	generates	generate	VERB
easat-9735	324	6	several	several	ADJ
easat-9735	324	7	actionable	actionable	ADJ
easat-9735	324	8	implications	implication	NOUN
easat-9735	324	9	for	for	ADP
easat-9735	324	10	managers	manager	NOUN
easat-9735	324	11	and	and	CCONJ
easat-9735	324	12	organizations	organization	NOUN
easat-9735	324	13	in	in	ADP
easat-9735	324	14	the	the	DET
easat-9735	324	15	tourism	tourism	NOUN
easat-9735	324	16	and	and	CCONJ
easat-9735	324	17	service	service	NOUN
easat-9735	324	18	industries	industry	NOUN
easat-9735	324	19	.	.	PUNCT
easat-9735	325	1	first	first	ADV
easat-9735	325	2	,	,	PUNCT
easat-9735	325	3	establishing	establish	VERB
easat-9735	325	4	systematic	systematic	ADJ
easat-9735	325	5	mechanisms	mechanism	NOUN
easat-9735	325	6	for	for	ADP
easat-9735	325	7	collecting	collect	VERB
easat-9735	325	8	and	and	CCONJ
easat-9735	325	9	communicating	communicate	VERB
easat-9735	325	10	customer	customer	NOUN
easat-9735	325	11	feedback	feedback	NOUN
easat-9735	325	12	is	be	AUX
easat-9735	325	13	essential	essential	ADJ
easat-9735	325	14	.	.	PUNCT
easat-9735	326	1	employees	employee	NOUN
easat-9735	326	2	should	should	AUX
easat-9735	326	3	not	not	PART
easat-9735	326	4	only	only	ADV
easat-9735	326	5	receive	receive	VERB
easat-9735	326	6	feedback	feedback	NOUN
easat-9735	326	7	but	but	CCONJ
easat-9735	326	8	also	also	ADV
easat-9735	326	9	be	be	AUX
easat-9735	326	10	guided	guide	VERB
easat-9735	326	11	to	to	PART
easat-9735	326	12	interpret	interpret	VERB
easat-9735	326	13	it	it	PRON
easat-9735	326	14	as	as	ADP
easat-9735	326	15	constructive	constructive	ADJ
easat-9735	326	16	input	input	NOUN
easat-9735	326	17	that	that	PRON
easat-9735	326	18	strengthens	strengthen	VERB
easat-9735	326	19	their	their	PRON
easat-9735	326	20	competence	competence	NOUN
easat-9735	326	21	and	and	CCONJ
easat-9735	326	22	problem	problem	NOUN
easat-9735	326	23	-	-	PUNCT
easat-9735	326	24	solving	solve	VERB
easat-9735	326	25	orientation	orientation	NOUN
easat-9735	326	26	.	.	PUNCT
easat-9735	327	1	structured	structure	VERB
easat-9735	327	2	feedback	feedback	NOUN
easat-9735	327	3	channels	channel	NOUN
easat-9735	327	4	,	,	PUNCT
easat-9735	327	5	coaching	coaching	NOUN
easat-9735	327	6	,	,	PUNCT
easat-9735	327	7	and	and	CCONJ
easat-9735	327	8	recognition	recognition	NOUN
easat-9735	327	9	systems	system	NOUN
easat-9735	327	10	can	can	AUX
easat-9735	327	11	help	help	VERB
easat-9735	327	12	frame	frame	VERB
easat-9735	327	13	customer	customer	NOUN
easat-9735	327	14	input	input	NOUN
easat-9735	327	15	as	as	ADP
easat-9735	327	16	developmental	developmental	ADJ
easat-9735	327	17	rather	rather	ADV
easat-9735	327	18	than	than	ADP
easat-9735	327	19	purely	purely	ADV
easat-9735	327	20	evaluative	evaluative	ADJ
easat-9735	327	21	,	,	PUNCT
easat-9735	327	22	thereby	thereby	ADV
easat-9735	327	23	stimulating	stimulate	VERB
easat-9735	327	24	innovation	innovation	NOUN
easat-9735	327	25	.	.	PUNCT
easat-9735	328	1	second	second	ADJ
easat-9735	328	2	,	,	PUNCT
easat-9735	328	3	strengthening	strengthen	VERB
easat-9735	328	4	employees	employee	NOUN
easat-9735	328	5	’	’	PART
easat-9735	328	6	self	self	NOUN
easat-9735	328	7	-	-	PUNCT
easat-9735	328	8	efficacy	efficacy	NOUN
easat-9735	328	9	should	should	AUX
easat-9735	328	10	be	be	AUX
easat-9735	328	11	a	a	DET
easat-9735	328	12	managerial	managerial	ADJ
easat-9735	328	13	priority	priority	NOUN
easat-9735	328	14	.	.	PUNCT
easat-9735	329	1	training	training	NOUN
easat-9735	329	2	programs	program	NOUN
easat-9735	329	3	,	,	PUNCT
easat-9735	329	4	mentoring	mentoring	NOUN
easat-9735	329	5	,	,	PUNCT
easat-9735	329	6	and	and	CCONJ
easat-9735	329	7	opportunities	opportunity	NOUN
easat-9735	329	8	for	for	ADP
easat-9735	329	9	mastery	mastery	ADJ
easat-9735	329	10	experiences	experience	NOUN
easat-9735	329	11	can	can	AUX
easat-9735	329	12	enhance	enhance	VERB
easat-9735	329	13	employees	employee	NOUN
easat-9735	329	14	’	’	PART
easat-9735	329	15	confidence	confidence	NOUN
easat-9735	329	16	in	in	ADP
easat-9735	329	17	their	their	PRON
easat-9735	329	18	innovative	innovative	ADJ
easat-9735	329	19	capabilities	capability	NOUN
easat-9735	329	20	.	.	PUNCT
easat-9735	330	1	by	by	ADP
easat-9735	330	2	reinforcing	reinforce	VERB
easat-9735	330	3	positive	positive	ADJ
easat-9735	330	4	self	self	NOUN
easat-9735	330	5	-	-	PUNCT
easat-9735	330	6	beliefs	belief	NOUN
easat-9735	330	7	,	,	PUNCT
easat-9735	330	8	organizations	organization	NOUN
easat-9735	330	9	can	can	AUX
easat-9735	330	10	maximize	maximize	VERB
easat-9735	330	11	the	the	DET
easat-9735	330	12	transformation	transformation	NOUN
easat-9735	330	13	of	of	ADP
easat-9735	330	14	external	external	ADJ
easat-9735	330	15	market	market	NOUN
easat-9735	330	16	cues	cue	NOUN
easat-9735	330	17	into	into	ADP
easat-9735	330	18	proactive	proactive	ADJ
easat-9735	330	19	innovative	innovative	ADJ
easat-9735	330	20	behavior	behavior	NOUN
easat-9735	330	21	.	.	PUNCT
easat-9735	331	1	third	third	ADJ
easat-9735	331	2	,	,	PUNCT
easat-9735	331	3	job	job	NOUN
easat-9735	331	4	design	design	NOUN
easat-9735	331	5	should	should	AUX
easat-9735	331	6	emphasize	emphasize	VERB
easat-9735	331	7	work	work	NOUN
easat-9735	331	8	autonomy	autonomy	NOUN
easat-9735	331	9	.	.	PUNCT
easat-9735	332	1	providing	provide	VERB
easat-9735	332	2	employees	employee	NOUN
easat-9735	332	3	with	with	ADP
easat-9735	332	4	discretion	discretion	NOUN
easat-9735	332	5	in	in	ADP
easat-9735	332	6	decision	decision	NOUN
easat-9735	332	7	-	-	PUNCT
easat-9735	332	8	making	making	NOUN
easat-9735	332	9	creates	create	VERB
easat-9735	332	10	conditions	condition	NOUN
easat-9735	332	11	where	where	SCONJ
easat-9735	332	12	self	self	NOUN
easat-9735	332	13	-	-	PUNCT
easat-9735	332	14	efficacy	efficacy	NOUN
easat-9735	332	15	can	can	AUX
easat-9735	332	16	translate	translate	VERB
easat-9735	332	17	into	into	ADP
easat-9735	332	18	innovative	innovative	ADJ
easat-9735	332	19	action	action	NOUN
easat-9735	332	20	.	.	PUNCT
easat-9735	333	1	for	for	ADP
easat-9735	333	2	example	example	NOUN
easat-9735	333	3	,	,	PUNCT
easat-9735	333	4	frontline	frontline	NOUN
easat-9735	333	5	staff	staff	NOUN
easat-9735	333	6	with	with	ADP
easat-9735	333	7	flexibility	flexibility	NOUN
easat-9735	333	8	in	in	ADP
easat-9735	333	9	addressing	address	VERB
easat-9735	333	10	customer	customer	NOUN
easat-9735	333	11	requests	request	NOUN
easat-9735	333	12	are	be	AUX
easat-9735	333	13	more	more	ADV
easat-9735	333	14	likely	likely	ADJ
easat-9735	333	15	to	to	PART
easat-9735	333	16	generate	generate	VERB
easat-9735	333	17	novel	novel	ADJ
easat-9735	333	18	solutions	solution	NOUN
easat-9735	333	19	,	,	PUNCT
easat-9735	333	20	which	which	PRON
easat-9735	333	21	directly	directly	ADV
easat-9735	333	22	improve	improve	VERB
easat-9735	333	23	service	service	NOUN
easat-9735	333	24	quality	quality	NOUN
easat-9735	333	25	and	and	CCONJ
easat-9735	333	26	contribute	contribute	VERB
easat-9735	333	27	to	to	ADP
easat-9735	333	28	organizational	organizational	ADJ
easat-9735	333	29	competitiveness	competitiveness	NOUN
easat-9735	333	30	.	.	PUNCT
easat-9735	334	1	fourth	fourth	ADJ
easat-9735	334	2	,	,	PUNCT
easat-9735	334	3	managers	manager	NOUN
easat-9735	334	4	should	should	AUX
easat-9735	334	5	recognize	recognize	VERB
easat-9735	334	6	the	the	DET
easat-9735	334	7	strategic	strategic	ADJ
easat-9735	334	8	value	value	NOUN
easat-9735	334	9	of	of	ADP
easat-9735	334	10	interpersonal	interpersonal	ADJ
easat-9735	334	11	sensitivity	sensitivity	NOUN
easat-9735	334	12	.	.	PUNCT
easat-9735	335	1	rather	rather	ADV
easat-9735	335	2	than	than	ADP
easat-9735	335	3	viewing	view	VERB
easat-9735	335	4	it	it	PRON
easat-9735	335	5	as	as	ADP
easat-9735	335	6	a	a	DET
easat-9735	335	7	weakness	weakness	NOUN
easat-9735	335	8	,	,	PUNCT
easat-9735	335	9	organizations	organization	NOUN
easat-9735	335	10	can	can	AUX
easat-9735	335	11	foster	foster	VERB
easat-9735	335	12	training	training	NOUN
easat-9735	335	13	that	that	PRON
easat-9735	335	14	enables	enable	VERB
easat-9735	335	15	employees	employee	NOUN
easat-9735	335	16	to	to	PART
easat-9735	335	17	channel	channel	VERB
easat-9735	335	18	sensitivity	sensitivity	NOUN
easat-9735	335	19	into	into	ADP
easat-9735	335	20	empathetic	empathetic	ADJ
easat-9735	335	21	listening	listening	NOUN
easat-9735	335	22	and	and	CCONJ
easat-9735	335	23	adaptive	adaptive	ADJ
easat-9735	335	24	learning	learning	NOUN
easat-9735	335	25	.	.	PUNCT
easat-9735	336	1	in	in	ADP
easat-9735	336	2	high	high	ADJ
easat-9735	336	3	-	-	PUNCT
easat-9735	336	4	contact	contact	NOUN
easat-9735	336	5	tourism	tourism	NOUN
easat-9735	336	6	contexts	contexts	NOUN
easat-9735	336	7	,	,	PUNCT
easat-9735	336	8	such	such	ADJ
easat-9735	336	9	sensitivity	sensitivity	NOUN
easat-9735	336	10	helps	help	VERB
easat-9735	336	11	staff	staff	NOUN
easat-9735	336	12	interpret	interpret	VERB
easat-9735	336	13	subtle	subtle	ADJ
easat-9735	336	14	customer	customer	NOUN
easat-9735	336	15	needs	need	NOUN
easat-9735	336	16	and	and	CCONJ
easat-9735	336	17	convert	convert	VERB
easat-9735	336	18	them	they	PRON
easat-9735	336	19	into	into	ADP
easat-9735	336	20	innovative	innovative	ADJ
easat-9735	336	21	service	service	NOUN
easat-9735	336	22	practices	practice	NOUN
easat-9735	336	23	.	.	PUNCT
easat-9735	337	1	finally	finally	ADV
easat-9735	337	2	,	,	PUNCT
easat-9735	337	3	the	the	DET
easat-9735	337	4	findings	finding	NOUN
easat-9735	337	5	suggest	suggest	VERB
easat-9735	337	6	broader	broad	ADJ
easat-9735	337	7	policy	policy	NOUN
easat-9735	337	8	-	-	PUNCT
easat-9735	337	9	level	level	NOUN
easat-9735	337	10	implications	implication	NOUN
easat-9735	337	11	.	.	PUNCT
easat-9735	338	1	for	for	ADP
easat-9735	338	2	tourism	tourism	NOUN
easat-9735	338	3	and	and	CCONJ
easat-9735	338	4	service	service	NOUN
easat-9735	338	5	sectors	sector	NOUN
easat-9735	338	6	seeking	seek	VERB
easat-9735	338	7	sustainable	sustainable	ADJ
easat-9735	338	8	competitive	competitive	ADJ
easat-9735	338	9	advantage	advantage	NOUN
easat-9735	338	10	,	,	PUNCT
easat-9735	338	11	building	build	VERB
easat-9735	338	12	a	a	DET
easat-9735	338	13	culture	culture	NOUN
easat-9735	338	14	of	of	ADP
easat-9735	338	15	feedback	feedback	NOUN
easat-9735	338	16	-	-	PUNCT
easat-9735	338	17	driven	drive	VERB
easat-9735	338	18	innovation	innovation	NOUN
easat-9735	338	19	enhances	enhance	VERB
easat-9735	338	20	resilience	resilience	NOUN
easat-9735	338	21	in	in	ADP
easat-9735	338	22	rapidly	rapidly	ADV
easat-9735	338	23	changing	change	VERB
easat-9735	338	24	markets	market	NOUN
easat-9735	338	25	.	.	PUNCT
easat-9735	339	1	this	this	DET
easat-9735	339	2	approach	approach	NOUN
easat-9735	339	3	benefits	benefit	VERB
easat-9735	339	4	not	not	PART
easat-9735	339	5	only	only	ADV
easat-9735	339	6	individual	individual	ADJ
easat-9735	339	7	firms	firm	NOUN
easat-9735	339	8	but	but	CCONJ
easat-9735	339	9	also	also	ADV
easat-9735	339	10	regional	regional	ADJ
easat-9735	339	11	clusters	cluster	NOUN
easat-9735	339	12	of	of	ADP
easat-9735	339	13	tourism	tourism	NOUN
easat-9735	339	14	organizations	organization	NOUN
easat-9735	339	15	striving	strive	VERB
easat-9735	339	16	to	to	PART
easat-9735	339	17	raise	raise	VERB
easat-9735	339	18	service	service	NOUN
easat-9735	339	19	quality	quality	NOUN
easat-9735	339	20	standards	standard	NOUN
easat-9735	339	21	and	and	CCONJ
easat-9735	339	22	strengthen	strengthen	VERB
easat-9735	339	23	overall	overall	ADJ
easat-9735	339	24	industry	industry	NOUN
easat-9735	339	25	competitiveness	competitiveness	NOUN
easat-9735	339	26	.	.	PUNCT
easat-9735	340	1	6.5	6.5	NUM
easat-9735	340	2	.	.	PUNCT
easat-9735	340	3	limitations	limitation	NOUN
easat-9735	340	4	and	and	CCONJ
easat-9735	340	5	future	future	ADJ
easat-9735	340	6	research	research	NOUN
easat-9735	340	7	despite	despite	SCONJ
easat-9735	340	8	its	its	PRON
easat-9735	340	9	contributions	contribution	NOUN
easat-9735	340	10	,	,	PUNCT
easat-9735	340	11	the	the	DET
easat-9735	340	12	study	study	NOUN
easat-9735	340	13	has	have	VERB
easat-9735	340	14	limitations	limitation	NOUN
easat-9735	340	15	.	.	PUNCT
easat-9735	341	1	first	first	ADV
easat-9735	341	2	,	,	PUNCT
easat-9735	341	3	the	the	DET
easat-9735	341	4	data	datum	NOUN
easat-9735	341	5	were	be	AUX
easat-9735	341	6	collected	collect	VERB
easat-9735	341	7	within	within	ADP
easat-9735	341	8	specific	specific	ADJ
easat-9735	341	9	organizational	organizational	ADJ
easat-9735	341	10	contexts	contexts	NOUN
easat-9735	341	11	in	in	ADP
easat-9735	341	12	china	china	PROPN
easat-9735	341	13	’s	’s	PART
easat-9735	341	14	tourism	tourism	NOUN
easat-9735	341	15	sector	sector	NOUN
easat-9735	341	16	,	,	PUNCT
easat-9735	341	17	which	which	PRON
easat-9735	341	18	may	may	AUX
easat-9735	341	19	constrain	constrain	VERB
easat-9735	341	20	generalizability	generalizability	NOUN
easat-9735	341	21	.	.	PUNCT
easat-9735	342	1	future	future	ADJ
easat-9735	342	2	research	research	NOUN
easat-9735	342	3	should	should	AUX
easat-9735	342	4	examine	examine	VERB
easat-9735	342	5	whether	whether	SCONJ
easat-9735	342	6	the	the	DET
easat-9735	342	7	observed	observe	VERB
easat-9735	342	8	mechanisms	mechanism	NOUN
easat-9735	342	9	hold	hold	VERB
easat-9735	342	10	across	across	ADP
easat-9735	342	11	industries	industry	NOUN
easat-9735	342	12	and	and	CCONJ
easat-9735	342	13	cultural	cultural	ADJ
easat-9735	342	14	contexts	context	NOUN
easat-9735	342	15	.	.	PUNCT
easat-9735	343	1	second	second	ADJ
easat-9735	343	2	,	,	PUNCT
easat-9735	343	3	the	the	DET
easat-9735	343	4	cross	cross	ADJ
easat-9735	343	5	-	-	ADJ
easat-9735	343	6	sectional	sectional	ADJ
easat-9735	343	7	survey	survey	NOUN
easat-9735	343	8	design	design	NOUN
easat-9735	343	9	limits	limit	NOUN
easat-9735	343	10	causal	causal	ADJ
easat-9735	343	11	inference	inference	NOUN
easat-9735	343	12	.	.	PUNCT
easat-9735	344	1	longitudinal	longitudinal	ADJ
easat-9735	344	2	or	or	CCONJ
easat-9735	344	3	experimental	experimental	ADJ
easat-9735	344	4	studies	study	NOUN
easat-9735	344	5	could	could	AUX
easat-9735	344	6	validate	validate	VERB
easat-9735	344	7	the	the	DET
easat-9735	344	8	temporal	temporal	ADJ
easat-9735	344	9	ordering	ordering	NOUN
easat-9735	344	10	of	of	ADP
easat-9735	344	11	constructs	construct	NOUN
easat-9735	344	12	.	.	PUNCT
easat-9735	345	1	third	third	ADJ
easat-9735	345	2	,	,	PUNCT
easat-9735	345	3	although	although	SCONJ
easat-9735	345	4	pls	pls	NOUN
easat-9735	345	5	-	-	PUNCT
easat-9735	345	6	sem	sem	NOUN
easat-9735	345	7	effectively	effectively	ADV
easat-9735	345	8	modeled	model	VERB
easat-9735	345	9	complex	complex	ADJ
easat-9735	345	10	relationships	relationship	NOUN
easat-9735	345	11	,	,	PUNCT
easat-9735	345	12	the	the	DET
easat-9735	345	13	reliance	reliance	NOUN
easat-9735	345	14	on	on	ADP
easat-9735	345	15	self	self	NOUN
easat-9735	345	16	-	-	PUNCT
easat-9735	345	17	report	report	NOUN
easat-9735	345	18	measures	measure	NOUN
easat-9735	345	19	raises	raise	VERB
easat-9735	345	20	concerns	concern	NOUN
easat-9735	345	21	of	of	ADP
easat-9735	345	22	common	common	ADJ
easat-9735	345	23	method	method	NOUN
easat-9735	345	24	bias	bias	NOUN
easat-9735	345	25	.	.	PUNCT
easat-9735	346	1	future	future	ADJ
easat-9735	346	2	studies	study	NOUN
easat-9735	346	3	may	may	AUX
easat-9735	346	4	integrate	integrate	VERB
easat-9735	346	5	objective	objective	ADJ
easat-9735	346	6	performance	performance	NOUN
easat-9735	346	7	metrics	metric	NOUN
easat-9735	346	8	or	or	CCONJ
easat-9735	346	9	supervisor	supervisor	NOUN
easat-9735	346	10	ratings	rating	NOUN
easat-9735	346	11	to	to	PART
easat-9735	346	12	complement	complement	VERB
easat-9735	346	13	employee	employee	NOUN
easat-9735	346	14	perspectives	perspective	NOUN
easat-9735	346	15	.	.	PUNCT
easat-9735	347	1	in	in	ADP
easat-9735	347	2	addition	addition	NOUN
easat-9735	347	3	,	,	PUNCT
easat-9735	347	4	the	the	DET
easat-9735	347	5	moderation	moderation	NOUN
easat-9735	347	6	constructs	construct	VERB
easat-9735	347	7	warrant	warrant	VERB
easat-9735	347	8	further	further	ADJ
easat-9735	347	9	exploration	exploration	NOUN
easat-9735	347	10	.	.	PUNCT
easat-9735	348	1	interpersonal	interpersonal	ADJ
easat-9735	348	2	sensitivity	sensitivity	NOUN
easat-9735	348	3	,	,	PUNCT
easat-9735	348	4	while	while	SCONJ
easat-9735	348	5	beneficial	beneficial	ADJ
easat-9735	348	6	here	here	ADV
easat-9735	348	7	,	,	PUNCT
easat-9735	348	8	may	may	AUX
easat-9735	348	9	operate	operate	VERB
easat-9735	348	10	differently	differently	ADV
easat-9735	348	11	in	in	ADP
easat-9735	348	12	cultures	culture	NOUN
easat-9735	348	13	with	with	ADP
easat-9735	348	14	lower	low	ADJ
easat-9735	348	15	power	power	NOUN
easat-9735	348	16	distance	distance	NOUN
easat-9735	348	17	or	or	CCONJ
easat-9735	348	18	in	in	ADP
easat-9735	348	19	industries	industry	NOUN
easat-9735	348	20	with	with	ADP
easat-9735	348	21	less	less	ADJ
easat-9735	348	22	customer	customer	NOUN
easat-9735	348	23	interaction	interaction	NOUN
easat-9735	348	24	.	.	PUNCT
easat-9735	349	1	work	work	NOUN
easat-9735	349	2	autonomy	autonomy	NOUN
easat-9735	349	3	may	may	AUX
easat-9735	349	4	also	also	ADV
easat-9735	349	5	display	display	VERB
easat-9735	349	6	non	non	ADJ
easat-9735	349	7	-	-	ADJ
easat-9735	349	8	linear	linear	ADJ
easat-9735	349	9	effects	effect	NOUN
easat-9735	349	10	,	,	PUNCT
easat-9735	349	11	where	where	SCONJ
easat-9735	349	12	excessive	excessive	ADJ
easat-9735	349	13	autonomy	autonomy	NOUN
easat-9735	349	14	leads	lead	VERB
easat-9735	349	15	to	to	ADP
easat-9735	349	16	role	role	NOUN
easat-9735	349	17	ambiguity	ambiguity	NOUN
easat-9735	349	18	and	and	CCONJ
easat-9735	349	19	reduced	reduced	ADJ
easat-9735	349	20	innovation	innovation	NOUN
easat-9735	349	21	.	.	PUNCT
easat-9735	350	1	these	these	DET
easat-9735	350	2	contingencies	contingency	NOUN
easat-9735	350	3	should	should	AUX
easat-9735	350	4	be	be	AUX
easat-9735	350	5	tested	test	VERB
easat-9735	350	6	in	in	ADP
easat-9735	350	7	future	future	ADJ
easat-9735	350	8	research	research	NOUN
easat-9735	350	9	.	.	PUNCT
easat-9735	351	1	finally	finally	ADV
easat-9735	351	2	,	,	PUNCT
easat-9735	351	3	qualitative	qualitative	ADJ
easat-9735	351	4	evidence	evidence	NOUN
easat-9735	351	5	,	,	PUNCT
easat-9735	351	6	though	though	SCONJ
easat-9735	351	7	supportive	supportive	ADJ
easat-9735	351	8	,	,	PUNCT
easat-9735	351	9	was	be	AUX
easat-9735	351	10	limited	limit	VERB
easat-9735	351	11	in	in	ADP
easat-9735	351	12	scope	scope	NOUN
easat-9735	351	13	.	.	PUNCT
easat-9735	352	1	expanding	expand	VERB
easat-9735	352	2	the	the	DET
easat-9735	352	3	qualitative	qualitative	ADJ
easat-9735	352	4	component	component	NOUN
easat-9735	352	5	to	to	PART
easat-9735	352	6	include	include	VERB
easat-9735	352	7	focus	focus	NOUN
easat-9735	352	8	groups	group	NOUN
easat-9735	352	9	or	or	CCONJ
easat-9735	352	10	longitudinal	longitudinal	ADJ
easat-9735	352	11	ethnographies	ethnography	NOUN
easat-9735	352	12	could	could	AUX
easat-9735	352	13	enrich	enrich	VERB
easat-9735	352	14	understanding	understanding	NOUN
easat-9735	352	15	of	of	ADP
easat-9735	352	16	how	how	SCONJ
easat-9735	352	17	employees	employee	NOUN
easat-9735	352	18	make	make	VERB
easat-9735	352	19	sense	sense	NOUN
easat-9735	352	20	of	of	ADP
easat-9735	352	21	feedback	feedback	NOUN
easat-9735	352	22	over	over	ADP
easat-9735	352	23	time	time	NOUN
easat-9735	352	24	.	.	PUNCT
easat-9735	353	1	integrating	integrate	VERB
easat-9735	353	2	advanced	advanced	ADJ
easat-9735	353	3	analytical	analytical	ADJ
easat-9735	353	4	approaches	approach	NOUN
easat-9735	353	5	such	such	ADJ
easat-9735	353	6	as	as	ADP
easat-9735	353	7	multilevel	multilevel	NOUN
easat-9735	353	8	modeling	modeling	NOUN
easat-9735	353	9	could	could	AUX
easat-9735	353	10	also	also	ADV
easat-9735	353	11	capture	capture	VERB
easat-9735	353	12	organizational	organizational	ADJ
easat-9735	353	13	-	-	PUNCT
easat-9735	353	14	level	level	NOUN
easat-9735	353	15	influences	influence	NOUN
easat-9735	353	16	on	on	ADP
easat-9735	353	17	individual	individual	ADJ
easat-9735	353	18	processes	process	NOUN
easat-9735	353	19	.	.	PUNCT
easat-9735	354	1	7	7	X
easat-9735	354	2	.	.	X
easat-9735	354	3	conclusion	conclusion	NOUN
easat-9735	354	4	this	this	DET
easat-9735	354	5	study	study	NOUN
easat-9735	354	6	sets	set	VERB
easat-9735	354	7	out	out	ADP
easat-9735	354	8	to	to	PART
easat-9735	354	9	examine	examine	VERB
easat-9735	354	10	the	the	DET
easat-9735	354	11	mechanisms	mechanism	NOUN
easat-9735	354	12	through	through	ADP
easat-9735	354	13	which	which	PRON
easat-9735	354	14	customer	customer	NOUN
easat-9735	354	15	feedback	feedback	NOUN
easat-9735	354	16	influences	influence	VERB
easat-9735	354	17	employees	employee	NOUN
easat-9735	354	18	’	’	PART
easat-9735	354	19	innovative	innovative	ADJ
easat-9735	354	20	behavior	behavior	NOUN
easat-9735	354	21	,	,	PUNCT
easat-9735	354	22	with	with	ADP
easat-9735	354	23	a	a	DET
easat-9735	354	24	focus	focus	NOUN
easat-9735	354	25	on	on	ADP
easat-9735	354	26	the	the	DET
easat-9735	354	27	mediating	mediate	VERB
easat-9735	354	28	role	role	NOUN
easat-9735	354	29	of	of	ADP
easat-9735	354	30	self	self	NOUN
easat-9735	354	31	-	-	PUNCT
easat-9735	354	32	efficacy	efficacy	NOUN
easat-9735	354	33	and	and	CCONJ
easat-9735	354	34	the	the	DET
easat-9735	354	35	moderating	moderating	NOUN
easat-9735	354	36	influences	influence	NOUN
easat-9735	354	37	of	of	ADP
easat-9735	354	38	interpersonal	interpersonal	ADJ
easat-9735	354	39	sensitivity	sensitivity	NOUN
easat-9735	354	40	and	and	CCONJ
easat-9735	354	41	work	work	NOUN
easat-9735	354	42	autonomy	autonomy	NOUN
easat-9735	354	43	.	.	PUNCT
easat-9735	355	1	grounded	ground	VERB
easat-9735	355	2	in	in	ADP
easat-9735	355	3	social	social	ADJ
easat-9735	355	4	cognitive	cognitive	ADJ
easat-9735	355	5	theory	theory	NOUN
easat-9735	355	6	and	and	CCONJ
easat-9735	355	7	selfdetermination	selfdetermination	PROPN
easat-9735	355	8	theory	theory	NOUN
easat-9735	355	9	,	,	PUNCT
easat-9735	355	10	we	we	PRON
easat-9735	355	11	employed	employ	VERB
easat-9735	355	12	a	a	DET
easat-9735	355	13	mixed	mixed	ADJ
easat-9735	355	14	-	-	PUNCT
easat-9735	355	15	methods	method	NOUN
easat-9735	355	16	design	design	NOUN
easat-9735	355	17	combining	combine	VERB
easat-9735	355	18	pls	pls	NOUN
easat-9735	355	19	-	-	PUNCT
easat-9735	355	20	sem	sem	NOUN
easat-9735	355	21	analysis	analysis	NOUN
easat-9735	355	22	with	with	ADP
easat-9735	355	23	qualitative	qualitative	ADJ
easat-9735	355	24	interviews	interview	NOUN
easat-9735	355	25	to	to	PART
easat-9735	355	26	develop	develop	VERB
easat-9735	355	27	a	a	DET
easat-9735	355	28	holistic	holistic	ADJ
easat-9735	355	29	understanding	understanding	NOUN
easat-9735	355	30	of	of	ADP
easat-9735	355	31	these	these	DET
easat-9735	355	32	relationships	relationship	NOUN
easat-9735	355	33	.	.	PUNCT
easat-9735	356	1	the	the	DET
easat-9735	356	2	findings	finding	NOUN
easat-9735	356	3	highlight	highlight	VERB
easat-9735	356	4	customer	customer	NOUN
easat-9735	356	5	feedback	feedback	NOUN
easat-9735	356	6	as	as	ADP
easat-9735	356	7	a	a	DET
easat-9735	356	8	critical	critical	ADJ
easat-9735	356	9	external	external	ADJ
easat-9735	356	10	driver	driver	NOUN
easat-9735	356	11	that	that	PRON
easat-9735	356	12	fuels	fuel	VERB
easat-9735	356	13	employees	employee	NOUN
easat-9735	356	14	’	’	PART
easat-9735	356	15	psychological	psychological	ADJ
easat-9735	356	16	resources	resource	NOUN
easat-9735	356	17	and	and	CCONJ
easat-9735	356	18	1937	1937	NUM
easat-9735	356	19	edelweiss	edelweiss	PROPN
easat-9735	356	20	applied	apply	VERB
easat-9735	356	21	science	science	NOUN
easat-9735	356	22	and	and	CCONJ
easat-9735	356	23	technology	technology	NOUN
easat-9735	356	24	issn	issn	PROPN
easat-9735	356	25	:	:	PUNCT
easat-9735	356	26	2576	2576	NUM
easat-9735	356	27	-	-	SYM
easat-9735	356	28	8484	8484	NUM
easat-9735	356	29	vol	vol	NOUN
easat-9735	356	30	.	.	PROPN
easat-9735	357	1	9	9	NUM
easat-9735	357	2	,	,	PUNCT
easat-9735	357	3	no	no	INTJ
easat-9735	357	4	.	.	NOUN
easat-9735	357	5	8	8	NUM
easat-9735	357	6	:	:	PUNCT
easat-9735	357	7	1924	1924	NUM
easat-9735	357	8	-	-	SYM
easat-9735	357	9	1939	1939	NUM
easat-9735	357	10	,	,	PUNCT
easat-9735	357	11	2025	2025	NUM
easat-9735	357	12	doi	doi	NOUN
easat-9735	357	13	:	:	PUNCT
easat-9735	357	14	10.55214/2576	10.55214/2576	NUM
easat-9735	357	15	-	-	SYM
easat-9735	357	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	357	17	©	©	ADP
easat-9735	357	18	2025	2025	NUM
easat-9735	357	19	by	by	ADP
easat-9735	357	20	the	the	DET
easat-9735	357	21	authors	author	NOUN
easat-9735	357	22	;	;	PUNCT
easat-9735	357	23	licensee	licensee	PROPN
easat-9735	357	24	learning	learning	NOUN
easat-9735	357	25	gate	gate	VERB
easat-9735	357	26	innovative	innovative	ADJ
easat-9735	357	27	outcomes	outcome	NOUN
easat-9735	357	28	,	,	PUNCT
easat-9735	357	29	while	while	SCONJ
easat-9735	357	30	underscoring	underscore	VERB
easat-9735	357	31	the	the	DET
easat-9735	357	32	importance	importance	NOUN
easat-9735	357	33	of	of	ADP
easat-9735	357	34	individual	individual	ADJ
easat-9735	357	35	traits	trait	NOUN
easat-9735	357	36	and	and	CCONJ
easat-9735	357	37	job	job	NOUN
easat-9735	357	38	design	design	NOUN
easat-9735	357	39	in	in	ADP
easat-9735	357	40	shaping	shape	VERB
easat-9735	357	41	these	these	DET
easat-9735	357	42	processes	process	NOUN
easat-9735	357	43	.	.	PUNCT
easat-9735	358	1	first	first	ADV
easat-9735	358	2	,	,	PUNCT
easat-9735	358	3	customer	customer	NOUN
easat-9735	358	4	feedback	feedback	NOUN
easat-9735	358	5	directly	directly	ADV
easat-9735	358	6	enhances	enhance	VERB
easat-9735	358	7	employees	employee	NOUN
easat-9735	358	8	’	’	PART
easat-9735	358	9	self	self	NOUN
easat-9735	358	10	-	-	PUNCT
easat-9735	358	11	efficacy	efficacy	NOUN
easat-9735	358	12	,	,	PUNCT
easat-9735	358	13	which	which	PRON
easat-9735	358	14	in	in	ADP
easat-9735	358	15	turn	turn	NOUN
easat-9735	358	16	promotes	promote	VERB
easat-9735	358	17	innovative	innovative	ADJ
easat-9735	358	18	behavior	behavior	NOUN
easat-9735	358	19	.	.	PUNCT
easat-9735	359	1	however	however	ADV
easat-9735	359	2	,	,	PUNCT
easat-9735	359	3	the	the	DET
easat-9735	359	4	direct	direct	ADJ
easat-9735	359	5	link	link	NOUN
easat-9735	359	6	between	between	ADP
easat-9735	359	7	customer	customer	NOUN
easat-9735	359	8	feedback	feedback	NOUN
easat-9735	359	9	and	and	CCONJ
easat-9735	359	10	innovative	innovative	ADJ
easat-9735	359	11	behavior	behavior	NOUN
easat-9735	359	12	did	do	AUX
easat-9735	359	13	not	not	PART
easat-9735	359	14	reach	reach	VERB
easat-9735	359	15	significance	significance	NOUN
easat-9735	359	16	,	,	PUNCT
easat-9735	359	17	indicating	indicate	VERB
easat-9735	359	18	that	that	SCONJ
easat-9735	359	19	the	the	DET
easat-9735	359	20	effect	effect	NOUN
easat-9735	359	21	operates	operate	VERB
easat-9735	359	22	mainly	mainly	ADV
easat-9735	359	23	through	through	ADP
easat-9735	359	24	the	the	DET
easat-9735	359	25	mediating	mediate	VERB
easat-9735	359	26	role	role	NOUN
easat-9735	359	27	of	of	ADP
easat-9735	359	28	selfefficacy	selfefficacy	NOUN
easat-9735	359	29	.	.	PUNCT
easat-9735	360	1	second	second	ADJ
easat-9735	360	2	,	,	PUNCT
easat-9735	360	3	self	self	NOUN
easat-9735	360	4	-	-	PUNCT
easat-9735	360	5	efficacy	efficacy	NOUN
easat-9735	360	6	functions	function	NOUN
easat-9735	360	7	as	as	ADP
easat-9735	360	8	a	a	DET
easat-9735	360	9	robust	robust	ADJ
easat-9735	360	10	mediator	mediator	NOUN
easat-9735	360	11	,	,	PUNCT
easat-9735	360	12	serving	serve	VERB
easat-9735	360	13	as	as	ADP
easat-9735	360	14	the	the	DET
easat-9735	360	15	psychological	psychological	ADJ
easat-9735	360	16	bridge	bridge	NOUN
easat-9735	360	17	between	between	ADP
easat-9735	360	18	feedback	feedback	NOUN
easat-9735	360	19	and	and	CCONJ
easat-9735	360	20	innovation	innovation	NOUN
easat-9735	360	21	.	.	PUNCT
easat-9735	361	1	third	third	ADJ
easat-9735	361	2	,	,	PUNCT
easat-9735	361	3	the	the	DET
easat-9735	361	4	moderating	moderate	VERB
easat-9735	361	5	effects	effect	NOUN
easat-9735	361	6	of	of	ADP
easat-9735	361	7	interpersonal	interpersonal	ADJ
easat-9735	361	8	sensitivity	sensitivity	NOUN
easat-9735	361	9	and	and	CCONJ
easat-9735	361	10	work	work	NOUN
easat-9735	361	11	autonomy	autonomy	NOUN
easat-9735	361	12	illustrate	illustrate	VERB
easat-9735	361	13	that	that	SCONJ
easat-9735	361	14	these	these	DET
easat-9735	361	15	contextual	contextual	ADJ
easat-9735	361	16	and	and	CCONJ
easat-9735	361	17	personal	personal	ADJ
easat-9735	361	18	factors	factor	NOUN
easat-9735	361	19	determine	determine	VERB
easat-9735	361	20	the	the	DET
easat-9735	361	21	strength	strength	NOUN
easat-9735	361	22	of	of	ADP
easat-9735	361	23	the	the	DET
easat-9735	361	24	observed	observe	VERB
easat-9735	361	25	relationships	relationship	NOUN
easat-9735	361	26	.	.	PUNCT
easat-9735	362	1	specifically	specifically	ADV
easat-9735	362	2	,	,	PUNCT
easat-9735	362	3	interpersonal	interpersonal	ADJ
easat-9735	362	4	sensitivity	sensitivity	NOUN
easat-9735	362	5	enhanced	enhance	VERB
easat-9735	362	6	the	the	DET
easat-9735	362	7	conversion	conversion	NOUN
easat-9735	362	8	of	of	ADP
easat-9735	362	9	customer	customer	NOUN
easat-9735	362	10	feedback	feedback	NOUN
easat-9735	362	11	into	into	ADP
easat-9735	362	12	self	self	NOUN
easat-9735	362	13	-	-	PUNCT
easat-9735	362	14	efficacy	efficacy	NOUN
easat-9735	362	15	,	,	PUNCT
easat-9735	362	16	whereas	whereas	SCONJ
easat-9735	362	17	work	work	NOUN
easat-9735	362	18	autonomy	autonomy	NOUN
easat-9735	362	19	amplified	amplify	VERB
easat-9735	362	20	the	the	DET
easat-9735	362	21	impact	impact	NOUN
easat-9735	362	22	of	of	ADP
easat-9735	362	23	self	self	NOUN
easat-9735	362	24	-	-	PUNCT
easat-9735	362	25	efficacy	efficacy	NOUN
easat-9735	362	26	on	on	ADP
easat-9735	362	27	innovative	innovative	ADJ
easat-9735	362	28	behavior	behavior	NOUN
easat-9735	362	29	.	.	PUNCT
easat-9735	363	1	complementary	complementary	ADJ
easat-9735	363	2	qualitative	qualitative	ADJ
easat-9735	363	3	evidence	evidence	NOUN
easat-9735	363	4	further	far	ADV
easat-9735	363	5	validated	validate	VERB
easat-9735	363	6	these	these	DET
easat-9735	363	7	patterns	pattern	NOUN
easat-9735	363	8	,	,	PUNCT
easat-9735	363	9	showing	show	VERB
easat-9735	363	10	that	that	SCONJ
easat-9735	363	11	employees	employee	NOUN
easat-9735	363	12	who	who	PRON
easat-9735	363	13	are	be	AUX
easat-9735	363	14	attentive	attentive	ADJ
easat-9735	363	15	to	to	ADP
easat-9735	363	16	customers	customer	NOUN
easat-9735	363	17	and	and	CCONJ
easat-9735	363	18	empowered	empower	VERB
easat-9735	363	19	with	with	ADP
easat-9735	363	20	autonomy	autonomy	NOUN
easat-9735	363	21	are	be	AUX
easat-9735	363	22	more	more	ADV
easat-9735	363	23	likely	likely	ADJ
easat-9735	363	24	to	to	PART
easat-9735	363	25	transform	transform	VERB
easat-9735	363	26	feedback	feedback	NOUN
easat-9735	363	27	into	into	ADP
easat-9735	363	28	meaningful	meaningful	ADJ
easat-9735	363	29	innovations	innovation	NOUN
easat-9735	363	30	.	.	PUNCT
easat-9735	364	1	theoretically	theoretically	ADV
easat-9735	364	2	,	,	PUNCT
easat-9735	364	3	this	this	DET
easat-9735	364	4	study	study	NOUN
easat-9735	364	5	advances	advance	VERB
easat-9735	364	6	research	research	NOUN
easat-9735	364	7	on	on	ADP
easat-9735	364	8	the	the	DET
easat-9735	364	9	micro	micro	NOUN
easat-9735	364	10	-	-	NOUN
easat-9735	364	11	foundations	foundation	NOUN
easat-9735	364	12	of	of	ADP
easat-9735	364	13	innovation	innovation	NOUN
easat-9735	364	14	in	in	ADP
easat-9735	364	15	tourism	tourism	NOUN
easat-9735	364	16	and	and	CCONJ
easat-9735	364	17	service	service	NOUN
easat-9735	364	18	industries	industry	NOUN
easat-9735	364	19	.	.	PUNCT
easat-9735	365	1	by	by	ADP
easat-9735	365	2	linking	link	VERB
easat-9735	365	3	customer	customer	NOUN
easat-9735	365	4	feedback	feedback	NOUN
easat-9735	365	5	to	to	ADP
easat-9735	365	6	innovative	innovative	ADJ
easat-9735	365	7	behavior	behavior	NOUN
easat-9735	365	8	through	through	ADP
easat-9735	365	9	self	self	NOUN
easat-9735	365	10	-	-	PUNCT
easat-9735	365	11	efficacy	efficacy	NOUN
easat-9735	365	12	,	,	PUNCT
easat-9735	365	13	it	it	PRON
easat-9735	365	14	integrates	integrate	VERB
easat-9735	365	15	external	external	ADJ
easat-9735	365	16	market	market	NOUN
easat-9735	365	17	signals	signal	NOUN
easat-9735	365	18	with	with	ADP
easat-9735	365	19	individual	individual	ADJ
easat-9735	365	20	-	-	PUNCT
easat-9735	365	21	level	level	NOUN
easat-9735	365	22	psychological	psychological	ADJ
easat-9735	365	23	mechanisms	mechanism	NOUN
easat-9735	365	24	,	,	PUNCT
easat-9735	365	25	enriching	enrich	VERB
easat-9735	365	26	existing	exist	VERB
easat-9735	365	27	models	model	NOUN
easat-9735	365	28	of	of	ADP
easat-9735	365	29	innovation	innovation	NOUN
easat-9735	365	30	in	in	ADP
easat-9735	365	31	tourism	tourism	NOUN
easat-9735	365	32	.	.	PUNCT
easat-9735	366	1	it	it	PRON
easat-9735	366	2	further	far	ADV
easat-9735	366	3	refines	refine	VERB
easat-9735	366	4	self	self	NOUN
easat-9735	366	5	-	-	PUNCT
easat-9735	366	6	efficacy	efficacy	NOUN
easat-9735	366	7	theory	theory	NOUN
easat-9735	366	8	by	by	ADP
easat-9735	366	9	demonstrating	demonstrate	VERB
easat-9735	366	10	that	that	DET
easat-9735	366	11	feedback	feedback	NOUN
easat-9735	366	12	from	from	ADP
easat-9735	366	13	customers	customer	NOUN
easat-9735	366	14	—	—	PUNCT
easat-9735	366	15	not	not	PART
easat-9735	366	16	only	only	ADV
easat-9735	366	17	supervisors	supervisor	NOUN
easat-9735	366	18	or	or	CCONJ
easat-9735	366	19	peers	peer	NOUN
easat-9735	366	20	—	—	PUNCT
easat-9735	366	21	can	can	AUX
easat-9735	366	22	serve	serve	VERB
easat-9735	366	23	as	as	ADP
easat-9735	366	24	a	a	DET
easat-9735	366	25	crucial	crucial	ADJ
easat-9735	366	26	antecedent	antecedent	NOUN
easat-9735	366	27	of	of	ADP
easat-9735	366	28	innovative	innovative	ADJ
easat-9735	366	29	action	action	NOUN
easat-9735	366	30	.	.	PUNCT
easat-9735	367	1	in	in	ADP
easat-9735	367	2	addition	addition	NOUN
easat-9735	367	3	,	,	PUNCT
easat-9735	367	4	it	it	PRON
easat-9735	367	5	extends	extend	VERB
easat-9735	367	6	self	self	NOUN
easat-9735	367	7	-	-	PUNCT
easat-9735	367	8	determination	determination	NOUN
easat-9735	367	9	theory	theory	NOUN
easat-9735	367	10	by	by	ADP
easat-9735	367	11	showing	show	VERB
easat-9735	367	12	that	that	SCONJ
easat-9735	367	13	work	work	NOUN
easat-9735	367	14	autonomy	autonomy	NOUN
easat-9735	367	15	functions	function	NOUN
easat-9735	367	16	as	as	ADP
easat-9735	367	17	a	a	DET
easat-9735	367	18	contextual	contextual	ADJ
easat-9735	367	19	amplifier	amplifier	NOUN
easat-9735	367	20	of	of	ADP
easat-9735	367	21	efficacy	efficacy	NOUN
easat-9735	367	22	-	-	PUNCT
easat-9735	367	23	driven	drive	VERB
easat-9735	367	24	innovation	innovation	NOUN
easat-9735	367	25	,	,	PUNCT
easat-9735	367	26	while	while	SCONJ
easat-9735	367	27	reframing	reframe	VERB
easat-9735	367	28	interpersonal	interpersonal	ADJ
easat-9735	367	29	sensitivity	sensitivity	NOUN
easat-9735	367	30	as	as	ADP
easat-9735	367	31	a	a	DET
easat-9735	367	32	positive	positive	ADJ
easat-9735	367	33	social	social	ADJ
easat-9735	367	34	–	–	PUNCT
easat-9735	367	35	emotional	emotional	ADJ
easat-9735	367	36	resource	resource	NOUN
easat-9735	367	37	rather	rather	ADV
easat-9735	367	38	than	than	ADP
easat-9735	367	39	a	a	DET
easat-9735	367	40	liability	liability	NOUN
easat-9735	367	41	.	.	PUNCT
easat-9735	368	1	from	from	ADP
easat-9735	368	2	a	a	DET
easat-9735	368	3	practical	practical	ADJ
easat-9735	368	4	standpoint	standpoint	NOUN
easat-9735	368	5	,	,	PUNCT
easat-9735	368	6	the	the	DET
easat-9735	368	7	findings	finding	NOUN
easat-9735	368	8	offer	offer	VERB
easat-9735	368	9	important	important	ADJ
easat-9735	368	10	implications	implication	NOUN
easat-9735	368	11	for	for	ADP
easat-9735	368	12	organizations	organization	NOUN
easat-9735	368	13	in	in	ADP
easat-9735	368	14	tourism	tourism	NOUN
easat-9735	368	15	and	and	CCONJ
easat-9735	368	16	service	service	NOUN
easat-9735	368	17	industries	industry	NOUN
easat-9735	368	18	where	where	SCONJ
easat-9735	368	19	customer	customer	NOUN
easat-9735	368	20	interaction	interaction	NOUN
easat-9735	368	21	is	be	AUX
easat-9735	368	22	frequent	frequent	ADJ
easat-9735	368	23	and	and	CCONJ
easat-9735	368	24	innovation	innovation	NOUN
easat-9735	368	25	is	be	AUX
easat-9735	368	26	vital	vital	ADJ
easat-9735	368	27	for	for	ADP
easat-9735	368	28	competitiveness	competitiveness	NOUN
easat-9735	368	29	.	.	PUNCT
easat-9735	369	1	managers	manager	NOUN
easat-9735	369	2	should	should	AUX
easat-9735	369	3	establish	establish	VERB
easat-9735	369	4	structured	structured	ADJ
easat-9735	369	5	systems	system	NOUN
easat-9735	369	6	for	for	ADP
easat-9735	369	7	collecting	collect	VERB
easat-9735	369	8	and	and	CCONJ
easat-9735	369	9	framing	frame	VERB
easat-9735	369	10	customer	customer	NOUN
easat-9735	369	11	feedback	feedback	NOUN
easat-9735	369	12	so	so	SCONJ
easat-9735	369	13	that	that	SCONJ
easat-9735	369	14	employees	employee	NOUN
easat-9735	369	15	perceive	perceive	VERB
easat-9735	369	16	it	it	PRON
easat-9735	369	17	as	as	ADP
easat-9735	369	18	developmental	developmental	ADJ
easat-9735	369	19	rather	rather	ADV
easat-9735	369	20	than	than	ADP
easat-9735	369	21	evaluative	evaluative	ADJ
easat-9735	369	22	.	.	PUNCT
easat-9735	370	1	training	training	NOUN
easat-9735	370	2	and	and	CCONJ
easat-9735	370	3	development	development	NOUN
easat-9735	370	4	programs	program	NOUN
easat-9735	370	5	that	that	PRON
easat-9735	370	6	build	build	VERB
easat-9735	370	7	self	self	NOUN
easat-9735	370	8	-	-	PUNCT
easat-9735	370	9	efficacy	efficacy	NOUN
easat-9735	370	10	—	—	PUNCT
easat-9735	370	11	through	through	ADP
easat-9735	370	12	mastery	mastery	NOUN
easat-9735	370	13	experiences	experience	NOUN
easat-9735	370	14	,	,	PUNCT
easat-9735	370	15	mentoring	mentoring	NOUN
easat-9735	370	16	,	,	PUNCT
easat-9735	370	17	and	and	CCONJ
easat-9735	370	18	recognition	recognition	NOUN
easat-9735	370	19	—	—	PUNCT
easat-9735	370	20	can	can	AUX
easat-9735	370	21	enhance	enhance	VERB
easat-9735	370	22	employees	employee	NOUN
easat-9735	370	23	’	’	PART
easat-9735	370	24	confidence	confidence	NOUN
easat-9735	370	25	to	to	PART
easat-9735	370	26	act	act	VERB
easat-9735	370	27	innovatively	innovatively	ADV
easat-9735	370	28	.	.	PUNCT
easat-9735	371	1	job	job	NOUN
easat-9735	371	2	design	design	NOUN
easat-9735	371	3	should	should	AUX
easat-9735	371	4	emphasize	emphasize	VERB
easat-9735	371	5	sufficient	sufficient	ADJ
easat-9735	371	6	autonomy	autonomy	NOUN
easat-9735	371	7	,	,	PUNCT
easat-9735	371	8	enabling	enable	VERB
easat-9735	371	9	employees	employee	NOUN
easat-9735	371	10	to	to	PART
easat-9735	371	11	translate	translate	VERB
easat-9735	371	12	their	their	PRON
easat-9735	371	13	efficacy	efficacy	NOUN
easat-9735	371	14	beliefs	belief	NOUN
easat-9735	371	15	into	into	ADP
easat-9735	371	16	creative	creative	ADJ
easat-9735	371	17	service	service	NOUN
easat-9735	371	18	solutions	solution	NOUN
easat-9735	371	19	.	.	PUNCT
easat-9735	372	1	moreover	moreover	ADV
easat-9735	372	2	,	,	PUNCT
easat-9735	372	3	rather	rather	ADV
easat-9735	372	4	than	than	ADP
easat-9735	372	5	undervaluing	undervalue	VERB
easat-9735	372	6	interpersonal	interpersonal	ADJ
easat-9735	372	7	sensitivity	sensitivity	NOUN
easat-9735	372	8	,	,	PUNCT
easat-9735	372	9	organizations	organization	NOUN
easat-9735	372	10	can	can	AUX
easat-9735	372	11	cultivate	cultivate	VERB
easat-9735	372	12	it	it	PRON
easat-9735	372	13	as	as	ADP
easat-9735	372	14	a	a	DET
easat-9735	372	15	strategic	strategic	ADJ
easat-9735	372	16	capability	capability	NOUN
easat-9735	372	17	that	that	PRON
easat-9735	372	18	allows	allow	VERB
easat-9735	372	19	staff	staff	NOUN
easat-9735	372	20	to	to	PART
easat-9735	372	21	interpret	interpret	VERB
easat-9735	372	22	nuanced	nuanced	ADJ
easat-9735	372	23	customer	customer	NOUN
easat-9735	372	24	needs	need	NOUN
easat-9735	372	25	and	and	CCONJ
easat-9735	372	26	develop	develop	VERB
easat-9735	372	27	adaptive	adaptive	ADJ
easat-9735	372	28	innovations	innovation	NOUN
easat-9735	372	29	.	.	PUNCT
easat-9735	373	1	nevertheless	nevertheless	ADV
easat-9735	373	2	,	,	PUNCT
easat-9735	373	3	several	several	ADJ
easat-9735	373	4	limitations	limitation	NOUN
easat-9735	373	5	must	must	AUX
easat-9735	373	6	be	be	AUX
easat-9735	373	7	acknowledged	acknowledge	VERB
easat-9735	373	8	.	.	PUNCT
easat-9735	374	1	the	the	DET
easat-9735	374	2	study	study	NOUN
easat-9735	374	3	was	be	AUX
easat-9735	374	4	conducted	conduct	VERB
easat-9735	374	5	in	in	ADP
easat-9735	374	6	chinese	chinese	ADJ
easat-9735	374	7	tourism	tourism	NOUN
easat-9735	374	8	organizations	organization	NOUN
easat-9735	374	9	,	,	PUNCT
easat-9735	374	10	which	which	PRON
easat-9735	374	11	may	may	AUX
easat-9735	374	12	restrict	restrict	VERB
easat-9735	374	13	generalizability	generalizability	NOUN
easat-9735	374	14	to	to	ADP
easat-9735	374	15	other	other	ADJ
easat-9735	374	16	contexts	contexts	NOUN
easat-9735	374	17	.	.	PUNCT
easat-9735	375	1	its	its	PRON
easat-9735	375	2	cross	cross	ADJ
easat-9735	375	3	-	-	ADJ
easat-9735	375	4	sectional	sectional	ADJ
easat-9735	375	5	design	design	NOUN
easat-9735	375	6	also	also	ADV
easat-9735	375	7	limits	limit	VERB
easat-9735	375	8	causal	causal	ADJ
easat-9735	375	9	inference	inference	NOUN
easat-9735	375	10	,	,	PUNCT
easat-9735	375	11	suggesting	suggest	VERB
easat-9735	375	12	the	the	DET
easat-9735	375	13	need	need	NOUN
easat-9735	375	14	for	for	ADP
easat-9735	375	15	longitudinal	longitudinal	ADJ
easat-9735	375	16	or	or	CCONJ
easat-9735	375	17	experimental	experimental	ADJ
easat-9735	375	18	research	research	NOUN
easat-9735	375	19	.	.	PUNCT
easat-9735	376	1	furthermore	furthermore	ADV
easat-9735	376	2	,	,	PUNCT
easat-9735	376	3	although	although	SCONJ
easat-9735	376	4	qualitative	qualitative	ADJ
easat-9735	376	5	interviews	interview	NOUN
easat-9735	376	6	enriched	enrich	VERB
easat-9735	376	7	interpretation	interpretation	NOUN
easat-9735	376	8	,	,	PUNCT
easat-9735	376	9	expanding	expand	VERB
easat-9735	376	10	qualitative	qualitative	ADJ
easat-9735	376	11	evidence	evidence	NOUN
easat-9735	376	12	—	—	PUNCT
easat-9735	376	13	such	such	ADJ
easat-9735	376	14	as	as	ADP
easat-9735	376	15	through	through	ADP
easat-9735	376	16	case	case	NOUN
easat-9735	376	17	studies	study	NOUN
easat-9735	376	18	or	or	CCONJ
easat-9735	376	19	focus	focus	VERB
easat-9735	376	20	groups	group	NOUN
easat-9735	376	21	—	—	PUNCT
easat-9735	376	22	would	would	AUX
easat-9735	376	23	provide	provide	VERB
easat-9735	376	24	deeper	deep	ADJ
easat-9735	376	25	insights	insight	NOUN
easat-9735	376	26	into	into	ADP
easat-9735	376	27	the	the	DET
easat-9735	376	28	dynamics	dynamic	NOUN
easat-9735	376	29	of	of	ADP
easat-9735	376	30	feedbackdriven	feedbackdriven	VERB
easat-9735	376	31	innovation	innovation	NOUN
easat-9735	376	32	.	.	PUNCT
easat-9735	377	1	despite	despite	SCONJ
easat-9735	377	2	these	these	DET
easat-9735	377	3	limitations	limitation	NOUN
easat-9735	377	4	,	,	PUNCT
easat-9735	377	5	this	this	DET
easat-9735	377	6	study	study	NOUN
easat-9735	377	7	offers	offer	VERB
easat-9735	377	8	a	a	DET
easat-9735	377	9	valuable	valuable	ADJ
easat-9735	377	10	framework	framework	NOUN
easat-9735	377	11	for	for	ADP
easat-9735	377	12	understanding	understand	VERB
easat-9735	377	13	how	how	SCONJ
easat-9735	377	14	customer	customer	NOUN
easat-9735	377	15	feedback	feedback	NOUN
easat-9735	377	16	can	can	AUX
easat-9735	377	17	be	be	AUX
easat-9735	377	18	harnessed	harness	VERB
easat-9735	377	19	to	to	PART
easat-9735	377	20	drive	drive	VERB
easat-9735	377	21	innovative	innovative	ADJ
easat-9735	377	22	behavior	behavior	NOUN
easat-9735	377	23	in	in	ADP
easat-9735	377	24	tourism	tourism	NOUN
easat-9735	377	25	.	.	PUNCT
easat-9735	378	1	by	by	ADP
easat-9735	378	2	integrating	integrate	VERB
easat-9735	378	3	external	external	ADJ
easat-9735	378	4	stimuli	stimulus	NOUN
easat-9735	378	5	,	,	PUNCT
easat-9735	378	6	psychological	psychological	ADJ
easat-9735	378	7	mechanisms	mechanism	NOUN
easat-9735	378	8	,	,	PUNCT
easat-9735	378	9	and	and	CCONJ
easat-9735	378	10	contextual	contextual	ADJ
easat-9735	378	11	moderators	moderator	NOUN
easat-9735	378	12	,	,	PUNCT
easat-9735	378	13	it	it	PRON
easat-9735	378	14	contributes	contribute	VERB
easat-9735	378	15	to	to	ADP
easat-9735	378	16	both	both	CCONJ
easat-9735	378	17	academic	academic	ADJ
easat-9735	378	18	theory	theory	NOUN
easat-9735	378	19	and	and	CCONJ
easat-9735	378	20	managerial	managerial	ADJ
easat-9735	378	21	practice	practice	NOUN
easat-9735	378	22	.	.	PUNCT
easat-9735	379	1	ultimately	ultimately	ADV
easat-9735	379	2	,	,	PUNCT
easat-9735	379	3	the	the	DET
easat-9735	379	4	research	research	NOUN
easat-9735	379	5	underscores	underscore	VERB
easat-9735	379	6	that	that	SCONJ
easat-9735	379	7	customer	customer	NOUN
easat-9735	379	8	feedback	feedback	NOUN
easat-9735	379	9	is	be	AUX
easat-9735	379	10	not	not	PART
easat-9735	379	11	merely	merely	ADV
easat-9735	379	12	an	an	DET
easat-9735	379	13	evaluative	evaluative	ADJ
easat-9735	379	14	tool	tool	NOUN
easat-9735	379	15	but	but	CCONJ
easat-9735	379	16	a	a	DET
easat-9735	379	17	vital	vital	ADJ
easat-9735	379	18	source	source	NOUN
easat-9735	379	19	of	of	ADP
easat-9735	379	20	learning	learning	NOUN
easat-9735	379	21	and	and	CCONJ
easat-9735	379	22	empowerment	empowerment	NOUN
easat-9735	379	23	that	that	PRON
easat-9735	379	24	strengthens	strengthen	VERB
easat-9735	379	25	competitiveness	competitiveness	NOUN
easat-9735	379	26	in	in	ADP
easat-9735	379	27	the	the	DET
easat-9735	379	28	tourism	tourism	NOUN
easat-9735	379	29	industry	industry	NOUN
easat-9735	379	30	,	,	PUNCT
easat-9735	379	31	particularly	particularly	ADV
easat-9735	379	32	in	in	ADP
easat-9735	379	33	dynamic	dynamic	ADJ
easat-9735	379	34	markets	market	NOUN
easat-9735	379	35	where	where	SCONJ
easat-9735	379	36	innovation	innovation	NOUN
easat-9735	379	37	is	be	AUX
easat-9735	379	38	indispensable	indispensable	ADJ
easat-9735	379	39	for	for	ADP
easat-9735	379	40	sustainable	sustainable	ADJ
easat-9735	379	41	advantage	advantage	NOUN
easat-9735	379	42	.	.	PUNCT
easat-9735	380	1	transparency	transparency	NOUN
easat-9735	380	2	:	:	PUNCT
easat-9735	380	3	the	the	DET
easat-9735	380	4	authors	author	NOUN
easat-9735	380	5	confirm	confirm	VERB
easat-9735	380	6	that	that	SCONJ
easat-9735	380	7	the	the	DET
easat-9735	380	8	manuscript	manuscript	NOUN
easat-9735	380	9	is	be	AUX
easat-9735	380	10	an	an	DET
easat-9735	380	11	honest	honest	ADJ
easat-9735	380	12	,	,	PUNCT
easat-9735	380	13	accurate	accurate	ADJ
easat-9735	380	14	,	,	PUNCT
easat-9735	380	15	and	and	CCONJ
easat-9735	380	16	transparent	transparent	ADJ
easat-9735	380	17	account	account	NOUN
easat-9735	380	18	of	of	ADP
easat-9735	380	19	the	the	DET
easat-9735	380	20	study	study	NOUN
easat-9735	380	21	;	;	PUNCT
easat-9735	380	22	that	that	SCONJ
easat-9735	380	23	no	no	DET
easat-9735	380	24	vital	vital	ADJ
easat-9735	380	25	features	feature	NOUN
easat-9735	380	26	of	of	ADP
easat-9735	380	27	the	the	DET
easat-9735	380	28	study	study	NOUN
easat-9735	380	29	have	have	AUX
easat-9735	380	30	been	be	AUX
easat-9735	380	31	omitted	omit	VERB
easat-9735	380	32	;	;	PUNCT
easat-9735	380	33	and	and	CCONJ
easat-9735	380	34	that	that	SCONJ
easat-9735	380	35	any	any	DET
easat-9735	380	36	discrepancies	discrepancy	NOUN
easat-9735	380	37	from	from	ADP
easat-9735	380	38	the	the	DET
easat-9735	380	39	study	study	NOUN
easat-9735	380	40	as	as	SCONJ
easat-9735	380	41	planned	plan	VERB
easat-9735	380	42	have	have	AUX
easat-9735	380	43	been	be	AUX
easat-9735	380	44	explained	explain	VERB
easat-9735	380	45	.	.	PUNCT
easat-9735	381	1	this	this	DET
easat-9735	381	2	study	study	NOUN
easat-9735	381	3	followed	follow	VERB
easat-9735	381	4	all	all	DET
easat-9735	381	5	ethical	ethical	ADJ
easat-9735	381	6	practices	practice	NOUN
easat-9735	381	7	during	during	ADP
easat-9735	381	8	writing	writing	NOUN
easat-9735	381	9	.	.	PUNCT
easat-9735	382	1	1938	1938	NUM
easat-9735	382	2	edelweiss	edelweiss	PROPN
easat-9735	382	3	applied	apply	VERB
easat-9735	382	4	science	science	NOUN
easat-9735	382	5	and	and	CCONJ
easat-9735	382	6	technology	technology	NOUN
easat-9735	382	7	issn	issn	PROPN
easat-9735	382	8	:	:	PUNCT
easat-9735	382	9	2576	2576	NUM
easat-9735	382	10	-	-	SYM
easat-9735	382	11	8484	8484	NUM
easat-9735	382	12	vol	vol	NOUN
easat-9735	382	13	.	.	PROPN
easat-9735	383	1	9	9	NUM
easat-9735	383	2	,	,	PUNCT
easat-9735	383	3	no	no	INTJ
easat-9735	383	4	.	.	NOUN
easat-9735	383	5	8	8	NUM
easat-9735	383	6	:	:	PUNCT
easat-9735	383	7	1924	1924	NUM
easat-9735	383	8	-	-	SYM
easat-9735	383	9	1939	1939	NUM
easat-9735	383	10	,	,	PUNCT
easat-9735	383	11	2025	2025	NUM
easat-9735	383	12	doi	doi	NOUN
easat-9735	383	13	:	:	PUNCT
easat-9735	383	14	10.55214/2576	10.55214/2576	NUM
easat-9735	383	15	-	-	SYM
easat-9735	383	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	383	17	©	©	ADP
easat-9735	383	18	2025	2025	NUM
easat-9735	383	19	by	by	ADP
easat-9735	383	20	the	the	DET
easat-9735	383	21	authors	author	NOUN
easat-9735	383	22	;	;	PUNCT
easat-9735	384	1	licensee	licensee	PROPN
easat-9735	384	2	learning	learn	VERB
easat-9735	384	3	gate	gate	NOUN
easat-9735	384	4	copyright	copyright	NOUN
easat-9735	384	5	:	:	PUNCT
easat-9735	384	6	©	©	PROPN
easat-9735	384	7	2025	2025	NUM
easat-9735	384	8	by	by	ADP
easat-9735	384	9	the	the	DET
easat-9735	384	10	authors	author	NOUN
easat-9735	384	11	.	.	PUNCT
easat-9735	385	1	this	this	DET
easat-9735	385	2	open	open	ADJ
easat-9735	385	3	-	-	PUNCT
easat-9735	385	4	access	access	NOUN
easat-9735	385	5	article	article	NOUN
easat-9735	385	6	is	be	AUX
easat-9735	385	7	distributed	distribute	VERB
easat-9735	385	8	under	under	ADP
easat-9735	385	9	the	the	DET
easat-9735	385	10	terms	term	NOUN
easat-9735	385	11	and	and	CCONJ
easat-9735	385	12	conditions	condition	NOUN
easat-9735	385	13	of	of	ADP
easat-9735	385	14	the	the	DET
easat-9735	385	15	creative	creative	ADJ
easat-9735	385	16	commons	common	NOUN
easat-9735	385	17	attribution	attribution	NOUN
easat-9735	385	18	(	(	PUNCT
easat-9735	385	19	cc	cc	NOUN
easat-9735	385	20	by	by	ADP
easat-9735	385	21	)	)	PUNCT
easat-9735	385	22	license	license	NOUN
easat-9735	385	23	(	(	PUNCT
easat-9735	385	24	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
easat-9735	385	25	)	)	PUNCT
easat-9735	385	26	.	.	PUNCT
easat-9735	386	1	references	reference	NOUN
easat-9735	386	2	[	[	X
easat-9735	386	3	1	1	X
easat-9735	386	4	]	]	PUNCT
easat-9735	386	5	j.	j.	PROPN
easat-9735	386	6	r.	r.	PROPN
easat-9735	386	7	b.	b.	PROPN
easat-9735	386	8	ritchie	ritchie	PROPN
easat-9735	386	9	and	and	CCONJ
easat-9735	386	10	g.	g.	PROPN
easat-9735	386	11	i.	i.	PROPN
easat-9735	386	12	crouch	crouch	PROPN
easat-9735	386	13	,	,	PUNCT
easat-9735	386	14	the	the	DET
easat-9735	386	15	competitive	competitive	ADJ
easat-9735	386	16	destination	destination	NOUN
easat-9735	386	17	:	:	PUNCT
easat-9735	386	18	a	a	DET
easat-9735	386	19	sustainable	sustainable	ADJ
easat-9735	386	20	tourism	tourism	NOUN
easat-9735	386	21	perspective	perspective	NOUN
easat-9735	386	22	.	.	PUNCT
easat-9735	387	1	wallingford	wallingford	PROPN
easat-9735	387	2	,	,	PUNCT
easat-9735	387	3	uk	uk	PROPN
easat-9735	387	4	:	:	PUNCT
easat-9735	387	5	cabi	cabi	PROPN
easat-9735	387	6	publishing	publishing	PROPN
easat-9735	387	7	,	,	PUNCT
easat-9735	387	8	2003	2003	NUM
easat-9735	387	9	.	.	PUNCT
easat-9735	388	1	[	[	X
easat-9735	388	2	2	2	NUM
easat-9735	388	3	]	]	PUNCT
easat-9735	388	4	l.	l.	PROPN
easat-9735	388	5	dwyer	dwyer	PROPN
easat-9735	388	6	and	and	CCONJ
easat-9735	388	7	c.	c.	PROPN
easat-9735	388	8	kim	kim	PROPN
easat-9735	388	9	,	,	PUNCT
easat-9735	388	10	"	"	PUNCT
easat-9735	388	11	destination	destination	NOUN
easat-9735	388	12	competitiveness	competitiveness	NOUN
easat-9735	388	13	:	:	PUNCT
easat-9735	388	14	determinants	determinant	NOUN
easat-9735	388	15	and	and	CCONJ
easat-9735	388	16	indicators	indicator	NOUN
easat-9735	388	17	,	,	PUNCT
easat-9735	388	18	"	"	PUNCT
easat-9735	388	19	current	current	ADJ
easat-9735	388	20	issues	issue	NOUN
easat-9735	388	21	in	in	ADP
easat-9735	388	22	tourism	tourism	NOUN
easat-9735	388	23	,	,	PUNCT
easat-9735	388	24	vol	vol	NOUN
easat-9735	388	25	.	.	PROPN
easat-9735	388	26	6	6	NUM
easat-9735	388	27	,	,	PUNCT
easat-9735	388	28	no	no	INTJ
easat-9735	388	29	.	.	NOUN
easat-9735	388	30	5	5	NUM
easat-9735	388	31	,	,	PUNCT
easat-9735	388	32	pp	pp	ADJ
easat-9735	388	33	.	.	PUNCT
easat-9735	388	34	369	369	NUM
easat-9735	388	35	-	-	SYM
easat-9735	388	36	414	414	NUM
easat-9735	388	37	,	,	PUNCT
easat-9735	388	38	2003	2003	NUM
easat-9735	388	39	.	.	PUNCT
easat-9735	389	1	https://doi.org/10.1080/13683500308667962	https://doi.org/10.1080/13683500308667962	ADJ
easat-9735	390	1	[	[	X
easat-9735	390	2	3	3	X
easat-9735	390	3	]	]	X
easat-9735	390	4	r.	r.	PROPN
easat-9735	390	5	pinhal	pinhal	PROPN
easat-9735	390	6	,	,	PUNCT
easat-9735	390	7	a.	a.	PROPN
easat-9735	390	8	estima	estima	PROPN
easat-9735	390	9	,	,	PUNCT
easat-9735	390	10	and	and	CCONJ
easat-9735	390	11	p.	p.	PROPN
easat-9735	390	12	duarte	duarte	PROPN
easat-9735	390	13	,	,	PUNCT
easat-9735	390	14	"	"	PUNCT
easat-9735	390	15	open	open	ADJ
easat-9735	390	16	innovation	innovation	NOUN
easat-9735	390	17	in	in	ADP
easat-9735	390	18	the	the	DET
easat-9735	390	19	tourism	tourism	NOUN
easat-9735	390	20	industry	industry	NOUN
easat-9735	390	21	:	:	PUNCT
easat-9735	390	22	a	a	DET
easat-9735	390	23	systematic	systematic	ADJ
easat-9735	390	24	review	review	NOUN
easat-9735	390	25	,	,	PUNCT
easat-9735	390	26	"	"	PUNCT
easat-9735	390	27	tourism	tourism	NOUN
easat-9735	390	28	and	and	CCONJ
easat-9735	390	29	hospitality	hospitality	NOUN
easat-9735	390	30	,	,	PUNCT
easat-9735	390	31	vol	vol	NOUN
easat-9735	390	32	.	.	PROPN
easat-9735	391	1	6	6	NUM
easat-9735	391	2	,	,	PUNCT
easat-9735	391	3	no	no	INTJ
easat-9735	391	4	.	.	NOUN
easat-9735	391	5	3	3	NUM
easat-9735	391	6	,	,	PUNCT
easat-9735	391	7	p.	p.	NOUN
easat-9735	391	8	124	124	NUM
easat-9735	391	9	,	,	PUNCT
easat-9735	391	10	2025	2025	NUM
easat-9735	391	11	.	.	PUNCT
easat-9735	392	1	https://doi.org/10.3390/tourhosp6030124	https://doi.org/10.3390/tourhosp6030124	PROPN
easat-9735	393	1	[	[	X
easat-9735	393	2	4	4	X
easat-9735	393	3	]	]	PUNCT
easat-9735	393	4	r.	r.	PROPN
easat-9735	393	5	d.	d.	PROPN
easat-9735	393	6	hatma	hatma	PROPN
easat-9735	393	7	,	,	PUNCT
easat-9735	393	8	c.	c.	PROPN
easat-9735	393	9	y.	y.	PROPN
easat-9735	393	10	chiang	chiang	PROPN
easat-9735	393	11	,	,	PUNCT
easat-9735	393	12	m.	m.	PROPN
easat-9735	393	13	y.	y.	PROPN
easat-9735	393	14	lin	lin	PROPN
easat-9735	393	15	,	,	PUNCT
easat-9735	393	16	and	and	CCONJ
easat-9735	393	17	c.	c.	PROPN
easat-9735	393	18	c.	c.	PROPN
easat-9735	393	19	yeh	yeh	PROPN
easat-9735	393	20	,	,	PUNCT
easat-9735	393	21	"	"	PUNCT
easat-9735	393	22	service	service	NOUN
easat-9735	393	23	innovation	innovation	NOUN
easat-9735	393	24	as	as	ADP
easat-9735	393	25	a	a	DET
easat-9735	393	26	mediator	mediator	NOUN
easat-9735	393	27	of	of	ADP
easat-9735	393	28	organizational	organizational	ADJ
easat-9735	393	29	factors	factor	NOUN
easat-9735	393	30	and	and	CCONJ
easat-9735	393	31	customer	customer	NOUN
easat-9735	393	32	satisfaction	satisfaction	NOUN
easat-9735	393	33	:	:	PUNCT
easat-9735	393	34	insights	insight	NOUN
easat-9735	393	35	from	from	ADP
easat-9735	393	36	taiwan	taiwan	PROPN
easat-9735	393	37	’s	’s	PART
easat-9735	393	38	tourism	tourism	NOUN
easat-9735	393	39	industry	industry	NOUN
easat-9735	393	40	,	,	PUNCT
easat-9735	393	41	"	"	PUNCT
easat-9735	393	42	sustainability	sustainability	NOUN
easat-9735	393	43	,	,	PUNCT
easat-9735	393	44	vol	vol	NOUN
easat-9735	393	45	.	.	PROPN
easat-9735	394	1	17	17	NUM
easat-9735	394	2	,	,	PUNCT
easat-9735	394	3	no	no	INTJ
easat-9735	394	4	.	.	NOUN
easat-9735	394	5	1	1	NUM
easat-9735	394	6	,	,	PUNCT
easat-9735	394	7	p.	p.	NOUN
easat-9735	394	8	116	116	NUM
easat-9735	394	9	,	,	PUNCT
easat-9735	394	10	2025	2025	NUM
easat-9735	394	11	.	.	PUNCT
easat-9735	395	1	[	[	X
easat-9735	395	2	5	5	X
easat-9735	395	3	]	]	PUNCT
easat-9735	395	4	s.	s.	PROPN
easat-9735	395	5	j.	j.	PROPN
easat-9735	395	6	ashford	ashford	PROPN
easat-9735	395	7	and	and	CCONJ
easat-9735	395	8	l.	l.	PROPN
easat-9735	395	9	l.	l.	PROPN
easat-9735	395	10	cummings	cummings	PROPN
easat-9735	395	11	,	,	PUNCT
easat-9735	395	12	"	"	PUNCT
easat-9735	395	13	feedback	feedback	NOUN
easat-9735	395	14	as	as	ADP
easat-9735	395	15	an	an	DET
easat-9735	395	16	individual	individual	ADJ
easat-9735	395	17	resource	resource	NOUN
easat-9735	395	18	:	:	PUNCT
easat-9735	395	19	personal	personal	ADJ
easat-9735	395	20	strategies	strategy	NOUN
easat-9735	395	21	of	of	ADP
easat-9735	395	22	creating	create	VERB
easat-9735	395	23	information	information	NOUN
easat-9735	395	24	,	,	PUNCT
easat-9735	395	25	"	"	PUNCT
easat-9735	395	26	organizational	organizational	ADJ
easat-9735	395	27	behavior	behavior	NOUN
easat-9735	395	28	and	and	CCONJ
easat-9735	395	29	human	human	ADJ
easat-9735	395	30	performance	performance	NOUN
easat-9735	395	31	,	,	PUNCT
easat-9735	395	32	vol	vol	NOUN
easat-9735	395	33	.	.	PROPN
easat-9735	396	1	32	32	NUM
easat-9735	396	2	,	,	PUNCT
easat-9735	396	3	no	no	INTJ
easat-9735	396	4	.	.	NOUN
easat-9735	396	5	3	3	NUM
easat-9735	396	6	,	,	PUNCT
easat-9735	396	7	pp	pp	ADJ
easat-9735	396	8	.	.	PUNCT
easat-9735	397	1	370	370	NUM
easat-9735	397	2	-	-	SYM
easat-9735	397	3	398	398	NUM
easat-9735	397	4	,	,	PUNCT
easat-9735	397	5	1983	1983	NUM
easat-9735	397	6	.	.	PUNCT
easat-9735	398	1	https://doi.org/10.1016/00305073(83)90156-3	https://doi.org/10.1016/00305073(83)90156-3	VERB
easat-9735	399	1	[	[	X
easat-9735	399	2	6	6	NUM
easat-9735	399	3	]	]	PUNCT
easat-9735	399	4	j.	j.	PROPN
easat-9735	399	5	zhou	zhou	PROPN
easat-9735	399	6	,	,	PUNCT
easat-9735	399	7	j.	j.	PROPN
easat-9735	399	8	yang	yang	PROPN
easat-9735	399	9	,	,	PUNCT
easat-9735	399	10	and	and	CCONJ
easat-9735	399	11	x.	x.	NOUN
easat-9735	399	12	zhou	zhou	PROPN
easat-9735	399	13	,	,	PUNCT
easat-9735	399	14	"	"	PUNCT
easat-9735	399	15	customer	customer	NOUN
easat-9735	399	16	cooperation	cooperation	NOUN
easat-9735	399	17	and	and	CCONJ
easat-9735	399	18	employee	employee	NOUN
easat-9735	399	19	innovation	innovation	NOUN
easat-9735	399	20	behavior	behavior	NOUN
easat-9735	399	21	:	:	PUNCT
easat-9735	399	22	the	the	DET
easat-9735	399	23	roles	role	NOUN
easat-9735	399	24	of	of	ADP
easat-9735	399	25	creative	creative	ADJ
easat-9735	399	26	role	role	NOUN
easat-9735	399	27	identity	identity	NOUN
easat-9735	399	28	and	and	CCONJ
easat-9735	399	29	innovation	innovation	NOUN
easat-9735	399	30	climates	climate	NOUN
easat-9735	399	31	,	,	PUNCT
easat-9735	399	32	"	"	PUNCT
easat-9735	399	33	frontiers	frontier	NOUN
easat-9735	399	34	in	in	ADP
easat-9735	399	35	psychology	psychology	NOUN
easat-9735	399	36	,	,	PUNCT
easat-9735	399	37	vol	vol	NOUN
easat-9735	399	38	.	.	PROPN
easat-9735	399	39	12	12	NUM
easat-9735	399	40	,	,	PUNCT
easat-9735	399	41	p.	p.	NOUN
easat-9735	399	42	639531	639531	NUM
easat-9735	399	43	,	,	PUNCT
easat-9735	399	44	2021	2021	NUM
easat-9735	399	45	.	.	PUNCT
easat-9735	400	1	[	[	X
easat-9735	400	2	7	7	X
easat-9735	400	3	]	]	PUNCT
easat-9735	400	4	x.	x.	NOUN
easat-9735	400	5	wan	wan	PROPN
easat-9735	400	6	,	,	PUNCT
easat-9735	400	7	r.	r.	PROPN
easat-9735	400	8	he	he	PRON
easat-9735	400	9	,	,	PUNCT
easat-9735	400	10	g.	g.	PROPN
easat-9735	400	11	zhang	zhang	PROPN
easat-9735	400	12	,	,	PUNCT
easat-9735	400	13	and	and	CCONJ
easat-9735	400	14	j.	j.	PROPN
easat-9735	400	15	zhou	zhou	PROPN
easat-9735	400	16	,	,	PUNCT
easat-9735	400	17	"	"	PUNCT
easat-9735	400	18	employee	employee	NOUN
easat-9735	400	19	engagement	engagement	NOUN
easat-9735	400	20	and	and	CCONJ
easat-9735	400	21	open	open	ADJ
easat-9735	400	22	service	service	NOUN
easat-9735	400	23	innovation	innovation	NOUN
easat-9735	400	24	:	:	PUNCT
easat-9735	400	25	the	the	DET
easat-9735	400	26	roles	role	NOUN
easat-9735	400	27	of	of	ADP
easat-9735	400	28	creative	creative	ADJ
easat-9735	400	29	self	self	NOUN
easat-9735	400	30	-	-	PUNCT
easat-9735	400	31	efficacy	efficacy	NOUN
easat-9735	400	32	and	and	CCONJ
easat-9735	400	33	employee	employee	NOUN
easat-9735	400	34	innovative	innovative	ADJ
easat-9735	400	35	behaviour	behaviour	NOUN
easat-9735	400	36	,	,	PUNCT
easat-9735	400	37	"	"	PUNCT
easat-9735	400	38	frontiers	frontier	NOUN
easat-9735	400	39	in	in	ADP
easat-9735	400	40	psychology	psychology	NOUN
easat-9735	400	41	,	,	PUNCT
easat-9735	400	42	vol	vol	NOUN
easat-9735	400	43	.	.	PROPN
easat-9735	400	44	13	13	NUM
easat-9735	400	45	,	,	PUNCT
easat-9735	400	46	p.	p.	NOUN
easat-9735	400	47	921687	921687	NUM
easat-9735	400	48	,	,	PUNCT
easat-9735	400	49	2022	2022	NUM
easat-9735	400	50	.	.	PUNCT
easat-9735	401	1	https://doi.org/10.3389/fpsyg.2022.921687	https://doi.org/10.3389/fpsyg.2022.921687	PROPN
easat-9735	401	2	[	[	X
easat-9735	401	3	8	8	NUM
easat-9735	401	4	]	]	X
easat-9735	401	5	w.	w.	PROPN
easat-9735	401	6	m.	m.	PROPN
easat-9735	401	7	lim	lim	PROPN
easat-9735	401	8	,	,	PUNCT
easat-9735	401	9	s.	s.	PROPN
easat-9735	401	10	f.	f.	PROPN
easat-9735	401	11	yap	yap	PROPN
easat-9735	401	12	,	,	PUNCT
easat-9735	401	13	and	and	CCONJ
easat-9735	401	14	m.	m.	NOUN
easat-9735	401	15	makkar	makkar	PROPN
easat-9735	401	16	,	,	PUNCT
easat-9735	401	17	"	"	PUNCT
easat-9735	401	18	predictors	predictor	NOUN
easat-9735	401	19	of	of	ADP
easat-9735	401	20	employee	employee	NOUN
easat-9735	401	21	innovative	innovative	ADJ
easat-9735	401	22	behavior	behavior	NOUN
easat-9735	401	23	in	in	ADP
easat-9735	401	24	hospitality	hospitality	NOUN
easat-9735	401	25	and	and	CCONJ
easat-9735	401	26	tourism	tourism	NOUN
easat-9735	401	27	:	:	PUNCT
easat-9735	401	28	a	a	DET
easat-9735	401	29	meta	meta	ADJ
easat-9735	401	30	-	-	PUNCT
easat-9735	401	31	analysis	analysis	NOUN
easat-9735	401	32	,	,	PUNCT
easat-9735	401	33	"	"	PUNCT
easat-9735	401	34	tourism	tourism	NOUN
easat-9735	401	35	management	management	NOUN
easat-9735	401	36	,	,	PUNCT
easat-9735	401	37	vol	vol	NOUN
easat-9735	401	38	.	.	PROPN
easat-9735	401	39	100	100	NUM
easat-9735	401	40	,	,	PUNCT
easat-9735	401	41	p.	p.	NOUN
easat-9735	401	42	104986	104986	NUM
easat-9735	401	43	,	,	PUNCT
easat-9735	401	44	2024	2024	NUM
easat-9735	401	45	.	.	PUNCT
easat-9735	402	1	[	[	X
easat-9735	402	2	9	9	NUM
easat-9735	402	3	]	]	PUNCT
easat-9735	402	4	a.	a.	NOUN
easat-9735	402	5	bandura	bandura	NOUN
easat-9735	402	6	,	,	PUNCT
easat-9735	402	7	self	self	NOUN
easat-9735	402	8	-	-	PUNCT
easat-9735	402	9	efficacy	efficacy	NOUN
easat-9735	402	10	:	:	PUNCT
easat-9735	402	11	the	the	DET
easat-9735	402	12	exercise	exercise	NOUN
easat-9735	402	13	of	of	ADP
easat-9735	402	14	control	control	NOUN
easat-9735	402	15	.	.	PUNCT
easat-9735	403	1	new	new	PROPN
easat-9735	403	2	york	york	PROPN
easat-9735	403	3	:	:	PUNCT
easat-9735	403	4	w.	w.	PROPN
easat-9735	403	5	h.	h.	PROPN
easat-9735	403	6	freeman	freeman	PROPN
easat-9735	403	7	,	,	PUNCT
easat-9735	403	8	1997	1997	NUM
easat-9735	403	9	.	.	PUNCT
easat-9735	404	1	[	[	X
easat-9735	404	2	10	10	NUM
easat-9735	404	3	]	]	X
easat-9735	404	4	e.	e.	PROPN
easat-9735	404	5	l.	l.	PROPN
easat-9735	404	6	deci	deci	PROPN
easat-9735	404	7	and	and	CCONJ
easat-9735	404	8	m.	m.	PROPN
easat-9735	404	9	r.	r.	PROPN
easat-9735	404	10	richard	richard	PROPN
easat-9735	404	11	,	,	PUNCT
easat-9735	404	12	intrinsic	intrinsic	ADJ
easat-9735	404	13	motivation	motivation	NOUN
easat-9735	404	14	and	and	CCONJ
easat-9735	404	15	self	self	NOUN
easat-9735	404	16	-	-	PUNCT
easat-9735	404	17	determination	determination	NOUN
easat-9735	404	18	in	in	ADP
easat-9735	404	19	human	human	ADJ
easat-9735	404	20	behavior	behavior	NOUN
easat-9735	404	21	.	.	PUNCT
easat-9735	405	1	new	new	PROPN
easat-9735	405	2	york	york	PROPN
easat-9735	405	3	:	:	PUNCT
easat-9735	405	4	plenum	plenum	PROPN
easat-9735	405	5	press	press	PROPN
easat-9735	405	6	,	,	PUNCT
easat-9735	405	7	1985	1985	NUM
easat-9735	405	8	.	.	PUNCT
easat-9735	406	1	[	[	X
easat-9735	406	2	11	11	NUM
easat-9735	406	3	]	]	X
easat-9735	406	4	r.	r.	PROPN
easat-9735	406	5	m.	m.	PROPN
easat-9735	406	6	ryan	ryan	PROPN
easat-9735	406	7	and	and	CCONJ
easat-9735	406	8	e.	e.	PROPN
easat-9735	406	9	l.	l.	PROPN
easat-9735	406	10	deci	deci	PROPN
easat-9735	406	11	,	,	PUNCT
easat-9735	406	12	"	"	PUNCT
easat-9735	406	13	self	self	NOUN
easat-9735	406	14	-	-	PUNCT
easat-9735	406	15	determination	determination	NOUN
easat-9735	406	16	theory	theory	NOUN
easat-9735	406	17	and	and	CCONJ
easat-9735	406	18	the	the	DET
easat-9735	406	19	facilitation	facilitation	NOUN
easat-9735	406	20	of	of	ADP
easat-9735	406	21	intrinsic	intrinsic	ADJ
easat-9735	406	22	motivation	motivation	NOUN
easat-9735	406	23	,	,	PUNCT
easat-9735	406	24	social	social	ADJ
easat-9735	406	25	development	development	NOUN
easat-9735	406	26	,	,	PUNCT
easat-9735	406	27	and	and	CCONJ
easat-9735	406	28	well	well	ADV
easat-9735	406	29	-	-	PUNCT
easat-9735	406	30	being	being	NOUN
easat-9735	406	31	,	,	PUNCT
easat-9735	406	32	"	"	PUNCT
easat-9735	406	33	american	american	ADJ
easat-9735	406	34	psychologist	psychologist	NOUN
easat-9735	406	35	,	,	PUNCT
easat-9735	406	36	vol	vol	NOUN
easat-9735	406	37	.	.	PROPN
easat-9735	407	1	55	55	NUM
easat-9735	407	2	,	,	PUNCT
easat-9735	407	3	no	no	INTJ
easat-9735	407	4	.	.	NOUN
easat-9735	407	5	1	1	NUM
easat-9735	407	6	,	,	PUNCT
easat-9735	407	7	pp	pp	ADJ
easat-9735	407	8	.	.	PUNCT
easat-9735	408	1	68	68	NUM
easat-9735	408	2	-	-	SYM
easat-9735	408	3	78	78	NUM
easat-9735	408	4	,	,	PUNCT
easat-9735	408	5	2000	2000	NUM
easat-9735	408	6	.	.	PUNCT
easat-9735	409	1	https://doi.org/10.1037/0003-066x.55.1.68	https://doi.org/10.1037/0003-066x.55.1.68	NOUN
easat-9735	410	1	[	[	X
easat-9735	410	2	12	12	NUM
easat-9735	410	3	]	]	PUNCT
easat-9735	410	4	t.	t.	PROPN
easat-9735	410	5	m.	m.	PROPN
easat-9735	410	6	amabile	amabile	PROPN
easat-9735	410	7	,	,	PUNCT
easat-9735	410	8	r.	r.	PROPN
easat-9735	410	9	conti	conti	PROPN
easat-9735	410	10	,	,	PUNCT
easat-9735	410	11	h.	h.	PROPN
easat-9735	410	12	coon	coon	PROPN
easat-9735	410	13	,	,	PUNCT
easat-9735	410	14	j.	j.	PROPN
easat-9735	410	15	lazenby	lazenby	PROPN
easat-9735	410	16	,	,	PUNCT
easat-9735	410	17	and	and	CCONJ
easat-9735	410	18	m.	m.	PROPN
easat-9735	410	19	herron	herron	PROPN
easat-9735	410	20	,	,	PUNCT
easat-9735	410	21	"	"	PUNCT
easat-9735	410	22	assessing	assess	VERB
easat-9735	410	23	the	the	DET
easat-9735	410	24	work	work	NOUN
easat-9735	410	25	environment	environment	NOUN
easat-9735	410	26	for	for	ADP
easat-9735	410	27	creativity	creativity	NOUN
easat-9735	410	28	,	,	PUNCT
easat-9735	410	29	"	"	PUNCT
easat-9735	410	30	academy	academy	NOUN
easat-9735	410	31	of	of	ADP
easat-9735	410	32	management	management	NOUN
easat-9735	410	33	journal	journal	PROPN
easat-9735	410	34	,	,	PUNCT
easat-9735	410	35	vol	vol	NOUN
easat-9735	410	36	.	.	PROPN
easat-9735	410	37	39	39	NUM
easat-9735	410	38	,	,	PUNCT
easat-9735	410	39	no	no	INTJ
easat-9735	410	40	.	.	NOUN
easat-9735	410	41	5	5	NUM
easat-9735	410	42	,	,	PUNCT
easat-9735	410	43	pp	pp	ADJ
easat-9735	410	44	.	.	PUNCT
easat-9735	411	1	1154	1154	NUM
easat-9735	411	2	-	-	SYM
easat-9735	411	3	1184	1184	NUM
easat-9735	411	4	,	,	PUNCT
easat-9735	411	5	1996	1996	NUM
easat-9735	411	6	.	.	PUNCT
easat-9735	412	1	[	[	X
easat-9735	412	2	13	13	NUM
easat-9735	412	3	]	]	X
easat-9735	412	4	d.	d.	PROPN
easat-9735	412	5	y.	y.	PROPN
easat-9735	412	6	wardhana	wardhana	PROPN
easat-9735	412	7	and	and	CCONJ
easat-9735	412	8	h.	h.	PROPN
easat-9735	412	9	harsono	harsono	PROPN
easat-9735	412	10	,	,	PUNCT
easat-9735	412	11	"	"	PUNCT
easat-9735	412	12	self	self	NOUN
easat-9735	412	13	-	-	PUNCT
easat-9735	412	14	efficacy	efficacy	NOUN
easat-9735	412	15	,	,	PUNCT
easat-9735	412	16	motivation	motivation	NOUN
easat-9735	412	17	,	,	PUNCT
easat-9735	412	18	and	and	CCONJ
easat-9735	412	19	employee	employee	NOUN
easat-9735	412	20	performance	performance	NOUN
easat-9735	412	21	in	in	ADP
easat-9735	412	22	hospitality	hospitality	NOUN
easat-9735	412	23	industry	industry	NOUN
easat-9735	412	24	:	:	PUNCT
easat-9735	412	25	a	a	DET
easat-9735	412	26	mediation	mediation	NOUN
easat-9735	412	27	analysis	analysis	NOUN
easat-9735	412	28	,	,	PUNCT
easat-9735	412	29	"	"	PUNCT
easat-9735	412	30	jurnal	jurnal	ADJ
easat-9735	412	31	orientasi	orientasi	NOUN
easat-9735	412	32	bisnis	bisnis	PROPN
easat-9735	412	33	dan	dan	PROPN
easat-9735	412	34	entrepreneurship	entrepreneurship	PROPN
easat-9735	412	35	,	,	PUNCT
easat-9735	412	36	vol	vol	NOUN
easat-9735	412	37	.	.	PROPN
easat-9735	412	38	5	5	NUM
easat-9735	412	39	,	,	PUNCT
easat-9735	412	40	no	no	INTJ
easat-9735	412	41	.	.	NOUN
easat-9735	412	42	1	1	NUM
easat-9735	412	43	,	,	PUNCT
easat-9735	412	44	pp	pp	ADJ
easat-9735	412	45	.	.	PUNCT
easat-9735	413	1	75	75	NUM
easat-9735	413	2	-	-	SYM
easat-9735	413	3	86	86	NUM
easat-9735	413	4	,	,	PUNCT
easat-9735	413	5	2024	2024	NUM
easat-9735	413	6	.	.	PUNCT
easat-9735	414	1	[	[	X
easat-9735	414	2	14	14	NUM
easat-9735	414	3	]	]	X
easat-9735	414	4	d.	d.	PROPN
easat-9735	414	5	zhu	zhu	PROPN
easat-9735	414	6	,	,	PUNCT
easat-9735	414	7	m.-t	m.-t	PROPN
easat-9735	414	8	.	.	PUNCT
easat-9735	415	1	lin	lin	PROPN
easat-9735	415	2	,	,	PUNCT
easat-9735	415	3	p.	p.	PROPN
easat-9735	415	4	k.	k.	PROPN
easat-9735	415	5	thawornlamlert	thawornlamlert	PROPN
easat-9735	415	6	,	,	PUNCT
easat-9735	415	7	s.	s.	PROPN
easat-9735	415	8	b.	b.	PROPN
easat-9735	415	9	subedi	subedi	PROPN
easat-9735	415	10	,	,	PUNCT
easat-9735	415	11	and	and	CCONJ
easat-9735	415	12	p.	p.	PROPN
easat-9735	415	13	b.	b.	PROPN
easat-9735	416	1	kim	kim	PROPN
easat-9735	416	2	,	,	PUNCT
easat-9735	416	3	"	"	PUNCT
easat-9735	416	4	the	the	DET
easat-9735	416	5	antecedents	antecedent	NOUN
easat-9735	416	6	of	of	ADP
easat-9735	416	7	employees	employee	NOUN
easat-9735	416	8	’	’	PART
easat-9735	416	9	innovative	innovative	ADJ
easat-9735	416	10	behavior	behavior	NOUN
easat-9735	416	11	in	in	ADP
easat-9735	416	12	hospitality	hospitality	NOUN
easat-9735	416	13	and	and	CCONJ
easat-9735	416	14	tourism	tourism	NOUN
easat-9735	416	15	contexts	contexts	NOUN
easat-9735	416	16	:	:	PUNCT
easat-9735	416	17	a	a	DET
easat-9735	416	18	meta	meta	ADJ
easat-9735	416	19	-	-	PUNCT
easat-9735	416	20	regression	regression	NOUN
easat-9735	416	21	approach	approach	NOUN
easat-9735	416	22	,	,	PUNCT
easat-9735	416	23	"	"	PUNCT
easat-9735	416	24	international	international	ADJ
easat-9735	416	25	journal	journal	NOUN
easat-9735	416	26	of	of	ADP
easat-9735	416	27	hospitality	hospitality	PROPN
easat-9735	416	28	management	management	NOUN
easat-9735	416	29	,	,	PUNCT
easat-9735	416	30	vol	vol	NOUN
easat-9735	416	31	.	.	NOUN
easat-9735	416	32	111	111	NUM
easat-9735	416	33	,	,	PUNCT
easat-9735	416	34	p.	p.	NOUN
easat-9735	416	35	103474	103474	NUM
easat-9735	416	36	,	,	PUNCT
easat-9735	416	37	2023	2023	NUM
easat-9735	416	38	.	.	PUNCT
easat-9735	417	1	[	[	X
easat-9735	417	2	15	15	NUM
easat-9735	417	3	]	]	PUNCT
easat-9735	417	4	j.	j.	PROPN
easat-9735	417	5	zhou	zhou	PROPN
easat-9735	417	6	,	,	PUNCT
easat-9735	417	7	y.	y.	PROPN
easat-9735	417	8	zhang	zhang	PROPN
easat-9735	417	9	,	,	PUNCT
easat-9735	417	10	and	and	CCONJ
easat-9735	417	11	f.	f.	PROPN
easat-9735	417	12	z.	z.	PROPN
easat-9735	417	13	xu	xu	PROPN
easat-9735	417	14	,	,	PUNCT
easat-9735	417	15	"	"	PUNCT
easat-9735	417	16	customer	customer	NOUN
easat-9735	417	17	perfectionism	perfectionism	NOUN
easat-9735	417	18	:	:	PUNCT
easat-9735	417	19	catalyst	catalyst	NOUN
easat-9735	417	20	or	or	CCONJ
easat-9735	417	21	obstacle	obstacle	NOUN
easat-9735	417	22	to	to	PART
easat-9735	417	23	service	service	NOUN
easat-9735	417	24	innovation	innovation	NOUN
easat-9735	417	25	of	of	ADP
easat-9735	417	26	frontline	frontline	NOUN
easat-9735	417	27	employees	employee	NOUN
easat-9735	417	28	?	?	PUNCT
easat-9735	417	29	,	,	PUNCT
easat-9735	417	30	"	"	PUNCT
easat-9735	417	31	international	international	ADJ
easat-9735	417	32	journal	journal	NOUN
easat-9735	417	33	of	of	ADP
easat-9735	417	34	hospitality	hospitality	PROPN
easat-9735	417	35	management	management	NOUN
easat-9735	417	36	,	,	PUNCT
easat-9735	417	37	vol	vol	NOUN
easat-9735	417	38	.	.	PROPN
easat-9735	417	39	130	130	NUM
easat-9735	417	40	,	,	PUNCT
easat-9735	417	41	p.	p.	NOUN
easat-9735	417	42	104261	104261	NUM
easat-9735	417	43	,	,	PUNCT
easat-9735	417	44	2025	2025	NUM
easat-9735	417	45	.	.	PUNCT
easat-9735	418	1	[	[	X
easat-9735	418	2	16	16	NUM
easat-9735	418	3	]	]	X
easat-9735	418	4	g.	g.	PROPN
easat-9735	418	5	prayag	prayag	PROPN
easat-9735	418	6	and	and	CCONJ
easat-9735	418	7	d.	d.	PROPN
easat-9735	418	8	c.	c.	PROPN
easat-9735	418	9	dassanayake	dassanayake	PROPN
easat-9735	418	10	,	,	PUNCT
easat-9735	418	11	"	"	PUNCT
easat-9735	418	12	tourism	tourism	NOUN
easat-9735	418	13	employee	employee	NOUN
easat-9735	418	14	resilience	resilience	NOUN
easat-9735	418	15	,	,	PUNCT
easat-9735	418	16	organizational	organizational	ADJ
easat-9735	418	17	resilience	resilience	NOUN
easat-9735	418	18	and	and	CCONJ
easat-9735	418	19	financial	financial	ADJ
easat-9735	418	20	performance	performance	NOUN
easat-9735	418	21	:	:	PUNCT
easat-9735	418	22	the	the	DET
easat-9735	418	23	role	role	NOUN
easat-9735	418	24	of	of	ADP
easat-9735	418	25	creative	creative	ADJ
easat-9735	418	26	self	self	NOUN
easat-9735	418	27	-	-	PUNCT
easat-9735	418	28	efficacy	efficacy	NOUN
easat-9735	418	29	,	,	PUNCT
easat-9735	418	30	"	"	PUNCT
easat-9735	418	31	journal	journal	NOUN
easat-9735	418	32	of	of	ADP
easat-9735	418	33	sustainable	sustainable	ADJ
easat-9735	418	34	tourism	tourism	NOUN
easat-9735	418	35	,	,	PUNCT
easat-9735	418	36	vol	vol	NOUN
easat-9735	418	37	.	.	PROPN
easat-9735	418	38	31	31	NUM
easat-9735	418	39	,	,	PUNCT
easat-9735	418	40	no	no	INTJ
easat-9735	418	41	.	.	NOUN
easat-9735	418	42	10	10	NUM
easat-9735	418	43	,	,	PUNCT
easat-9735	418	44	pp	pp	ADJ
easat-9735	418	45	.	.	PUNCT
easat-9735	419	1	2312	2312	NUM
easat-9735	419	2	-	-	SYM
easat-9735	419	3	2336	2336	NUM
easat-9735	419	4	,	,	PUNCT
easat-9735	419	5	2023	2023	NUM
easat-9735	419	6	.	.	PUNCT
easat-9735	420	1	[	[	X
easat-9735	420	2	17	17	NUM
easat-9735	420	3	]	]	X
easat-9735	420	4	w.	w.	PROPN
easat-9735	420	5	naseem	naseem	PROPN
easat-9735	420	6	and	and	CCONJ
easat-9735	420	7	a.	a.	PROPN
easat-9735	420	8	b.	b.	PROPN
easat-9735	420	9	khan	khan	PROPN
easat-9735	420	10	,	,	PUNCT
easat-9735	420	11	"	"	PUNCT
easat-9735	420	12	exploring	explore	VERB
easat-9735	420	13	the	the	DET
easat-9735	420	14	mediating	mediate	VERB
easat-9735	420	15	role	role	NOUN
easat-9735	420	16	of	of	ADP
easat-9735	420	17	job	job	NOUN
easat-9735	420	18	self	self	NOUN
easat-9735	420	19	-	-	PUNCT
easat-9735	420	20	efficacy	efficacy	NOUN
easat-9735	420	21	in	in	ADP
easat-9735	420	22	the	the	DET
easat-9735	420	23	relationship	relationship	NOUN
easat-9735	420	24	between	between	ADP
easat-9735	420	25	online	online	ADJ
easat-9735	420	26	knowledge	knowledge	NOUN
easat-9735	420	27	sharing	sharing	NOUN
easat-9735	420	28	and	and	CCONJ
easat-9735	420	29	employee	employee	NOUN
easat-9735	420	30	innovation	innovation	NOUN
easat-9735	420	31	:	:	PUNCT
easat-9735	420	32	evidence	evidence	NOUN
easat-9735	420	33	from	from	ADP
easat-9735	420	34	it	it	PRON
easat-9735	420	35	companies	company	NOUN
easat-9735	420	36	in	in	ADP
easat-9735	420	37	pakistan	pakistan	PROPN
easat-9735	420	38	,	,	PUNCT
easat-9735	420	39	"	"	PUNCT
easat-9735	420	40	bulletin	bulletin	NOUN
easat-9735	420	41	of	of	ADP
easat-9735	420	42	business	business	NOUN
easat-9735	420	43	and	and	CCONJ
easat-9735	420	44	economics	economic	NOUN
easat-9735	420	45	,	,	PUNCT
easat-9735	420	46	vol	vol	NOUN
easat-9735	420	47	.	.	PROPN
easat-9735	420	48	13	13	NUM
easat-9735	420	49	,	,	PUNCT
easat-9735	420	50	no	no	INTJ
easat-9735	420	51	.	.	NOUN
easat-9735	420	52	3	3	NUM
easat-9735	420	53	,	,	PUNCT
easat-9735	420	54	pp	pp	ADJ
easat-9735	420	55	.	.	PUNCT
easat-9735	421	1	450	450	NUM
easat-9735	421	2	-	-	SYM
easat-9735	421	3	458	458	NUM
easat-9735	421	4	,	,	PUNCT
easat-9735	421	5	2024	2024	NUM
easat-9735	421	6	.	.	PUNCT
easat-9735	422	1	[	[	X
easat-9735	422	2	18	18	NUM
easat-9735	422	3	]	]	X
easat-9735	422	4	s.	s.	PROPN
easat-9735	422	5	g.	g.	PROPN
easat-9735	422	6	scott	scott	PROPN
easat-9735	422	7	and	and	CCONJ
easat-9735	422	8	r.	r.	PROPN
easat-9735	422	9	a.	a.	PROPN
easat-9735	422	10	bruce	bruce	PROPN
easat-9735	422	11	,	,	PUNCT
easat-9735	422	12	"	"	PUNCT
easat-9735	422	13	determinants	determinant	NOUN
easat-9735	422	14	of	of	ADP
easat-9735	422	15	innovative	innovative	ADJ
easat-9735	422	16	behavior	behavior	NOUN
easat-9735	422	17	:	:	PUNCT
easat-9735	422	18	a	a	DET
easat-9735	422	19	path	path	NOUN
easat-9735	422	20	model	model	NOUN
easat-9735	422	21	of	of	ADP
easat-9735	422	22	individual	individual	ADJ
easat-9735	422	23	innovation	innovation	NOUN
easat-9735	422	24	in	in	ADP
easat-9735	422	25	the	the	DET
easat-9735	422	26	workplace	workplace	NOUN
easat-9735	422	27	,	,	PUNCT
easat-9735	422	28	"	"	PUNCT
easat-9735	422	29	academy	academy	NOUN
easat-9735	422	30	of	of	ADP
easat-9735	422	31	management	management	NOUN
easat-9735	422	32	journal	journal	PROPN
easat-9735	422	33	,	,	PUNCT
easat-9735	422	34	vol	vol	NOUN
easat-9735	422	35	.	.	PROPN
easat-9735	422	36	37	37	NUM
easat-9735	422	37	,	,	PUNCT
easat-9735	422	38	no	no	INTJ
easat-9735	422	39	.	.	NOUN
easat-9735	422	40	3	3	NUM
easat-9735	422	41	,	,	PUNCT
easat-9735	422	42	pp	pp	ADJ
easat-9735	422	43	.	.	PUNCT
easat-9735	423	1	580	580	NUM
easat-9735	423	2	-	-	SYM
easat-9735	423	3	607	607	NUM
easat-9735	423	4	,	,	PUNCT
easat-9735	423	5	1994	1994	NUM
easat-9735	423	6	.	.	PUNCT
easat-9735	424	1	[	[	X
easat-9735	424	2	19	19	NUM
easat-9735	424	3	]	]	X
easat-9735	424	4	y.	y.	PROPN
easat-9735	424	5	ma	ma	PROPN
easat-9735	424	6	and	and	CCONJ
easat-9735	424	7	j.	j.	PROPN
easat-9735	424	8	wang	wang	PROPN
easat-9735	424	9	,	,	PUNCT
easat-9735	424	10	"	"	PUNCT
easat-9735	424	11	employee	employee	NOUN
easat-9735	424	12	green	green	PROPN
easat-9735	424	13	innovation	innovation	PROPN
easat-9735	424	14	behavior	behavior	NOUN
easat-9735	424	15	based	base	VERB
easat-9735	424	16	on	on	ADP
easat-9735	424	17	the	the	DET
easat-9735	424	18	ability	ability	NOUN
easat-9735	424	19	-	-	PUNCT
easat-9735	424	20	motivation	motivation	NOUN
easat-9735	424	21	-	-	PUNCT
easat-9735	424	22	opportunity	opportunity	NOUN
easat-9735	424	23	framework	framework	NOUN
easat-9735	424	24	:	:	PUNCT
easat-9735	424	25	fuzzy	fuzzy	ADJ
easat-9735	424	26	-	-	PUNCT
easat-9735	424	27	set	set	VERB
easat-9735	424	28	qualitative	qualitative	ADJ
easat-9735	424	29	comparative	comparative	ADJ
easat-9735	424	30	analysis	analysis	NOUN
easat-9735	424	31	,	,	PUNCT
easat-9735	424	32	"	"	PUNCT
easat-9735	424	33	frontiers	frontier	NOUN
easat-9735	424	34	in	in	ADP
easat-9735	424	35	sustainability	sustainability	NOUN
easat-9735	424	36	,	,	PUNCT
easat-9735	424	37	vol	vol	NOUN
easat-9735	424	38	.	.	PROPN
easat-9735	424	39	5	5	NUM
easat-9735	424	40	,	,	PUNCT
easat-9735	424	41	p.	p.	NOUN
easat-9735	424	42	1415832	1415832	NUM
easat-9735	424	43	,	,	PUNCT
easat-9735	424	44	2024	2024	NUM
easat-9735	424	45	.	.	PUNCT
easat-9735	425	1	[	[	X
easat-9735	425	2	20	20	NUM
easat-9735	425	3	]	]	PUNCT
easat-9735	425	4	j.	j.	PROPN
easat-9735	425	5	a.	a.	PROPN
easat-9735	425	6	folgado	folgado	PROPN
easat-9735	425	7	-	-	PUNCT
easat-9735	425	8	fernández	fernández	PROPN
easat-9735	425	9	,	,	PUNCT
easat-9735	425	10	"	"	PUNCT
easat-9735	425	11	smart	smart	ADJ
easat-9735	425	12	employees	employee	NOUN
easat-9735	425	13	in	in	ADP
easat-9735	425	14	tourism	tourism	NOUN
easat-9735	425	15	:	:	PUNCT
easat-9735	425	16	the	the	DET
easat-9735	425	17	role	role	NOUN
easat-9735	425	18	of	of	ADP
easat-9735	425	19	technological	technological	ADJ
easat-9735	425	20	and	and	CCONJ
easat-9735	425	21	interpersonal	interpersonal	ADJ
easat-9735	425	22	competencies	competency	NOUN
easat-9735	425	23	,	,	PUNCT
easat-9735	425	24	"	"	PUNCT
easat-9735	425	25	journal	journal	NOUN
easat-9735	425	26	of	of	ADP
easat-9735	425	27	hospitality	hospitality	PROPN
easat-9735	425	28	&	&	CCONJ
easat-9735	425	29	tourism	tourism	NOUN
easat-9735	425	30	technology	technology	NOUN
easat-9735	425	31	,	,	PUNCT
easat-9735	425	32	vol	vol	NOUN
easat-9735	425	33	.	.	PROPN
easat-9735	425	34	16	16	NUM
easat-9735	425	35	,	,	PUNCT
easat-9735	425	36	no	no	INTJ
easat-9735	425	37	.	.	NOUN
easat-9735	425	38	1	1	NUM
easat-9735	425	39	,	,	PUNCT
easat-9735	425	40	pp	pp	ADJ
easat-9735	425	41	.	.	PUNCT
easat-9735	426	1	45–63	45–63	NUM
easat-9735	426	2	,	,	PUNCT
easat-9735	426	3	2025	2025	NUM
easat-9735	426	4	.	.	PUNCT
easat-9735	427	1	[	[	X
easat-9735	427	2	21	21	NUM
easat-9735	427	3	]	]	PUNCT
easat-9735	427	4	m.	m.	PROPN
easat-9735	427	5	yang	yang	PROPN
easat-9735	427	6	,	,	PUNCT
easat-9735	427	7	t.	t.	PROPN
easat-9735	427	8	t.	t.	PROPN
easat-9735	427	9	luu	luu	PROPN
easat-9735	427	10	,	,	PUNCT
easat-9735	427	11	and	and	CCONJ
easat-9735	427	12	d.	d.	PROPN
easat-9735	427	13	qian	qian	PROPN
easat-9735	427	14	,	,	PUNCT
easat-9735	427	15	"	"	PUNCT
easat-9735	427	16	nurturing	nurture	VERB
easat-9735	427	17	service	service	NOUN
easat-9735	427	18	innovation	innovation	NOUN
easat-9735	427	19	through	through	ADP
easat-9735	427	20	developmental	developmental	ADJ
easat-9735	427	21	culture	culture	NOUN
easat-9735	427	22	:	:	PUNCT
easat-9735	427	23	a	a	DET
easat-9735	427	24	multilevel	multilevel	ADJ
easat-9735	427	25	model	model	NOUN
easat-9735	427	26	,	,	PUNCT
easat-9735	427	27	"	"	PUNCT
easat-9735	427	28	journal	journal	NOUN
easat-9735	427	29	of	of	ADP
easat-9735	427	30	hospitality	hospitality	NOUN
easat-9735	427	31	and	and	CCONJ
easat-9735	427	32	tourism	tourism	NOUN
easat-9735	427	33	management	management	NOUN
easat-9735	427	34	,	,	PUNCT
easat-9735	427	35	vol	vol	NOUN
easat-9735	427	36	.	.	PROPN
easat-9735	427	37	50	50	NUM
easat-9735	427	38	,	,	PUNCT
easat-9735	427	39	pp	pp	ADJ
easat-9735	427	40	.	.	PUNCT
easat-9735	428	1	93	93	NUM
easat-9735	428	2	-	-	SYM
easat-9735	428	3	107	107	NUM
easat-9735	428	4	,	,	PUNCT
easat-9735	428	5	2022	2022	NUM
easat-9735	428	6	.	.	PUNCT
easat-9735	429	1	https://doi.org/10.1016/j.ijhm.2022.103146	https://doi.org/10.1016/j.ijhm.2022.103146	NOUN
easat-9735	430	1	[	[	X
easat-9735	430	2	22	22	NUM
easat-9735	430	3	]	]	X
easat-9735	430	4	e.	e.	PROPN
easat-9735	430	5	l.	l.	PROPN
easat-9735	430	6	deci	deci	PROPN
easat-9735	430	7	and	and	CCONJ
easat-9735	430	8	r.	r.	PROPN
easat-9735	430	9	m.	m.	PROPN
easat-9735	430	10	ryan	ryan	PROPN
easat-9735	430	11	,	,	PUNCT
easat-9735	430	12	"	"	PUNCT
easat-9735	430	13	the	the	DET
easat-9735	430	14	"	"	PUNCT
easat-9735	430	15	what	what	PRON
easat-9735	430	16	"	"	PUNCT
easat-9735	430	17	and	and	CCONJ
easat-9735	430	18	"	"	PUNCT
easat-9735	430	19	why	why	SCONJ
easat-9735	430	20	"	"	PUNCT
easat-9735	430	21	of	of	ADP
easat-9735	430	22	goal	goal	NOUN
easat-9735	430	23	pursuits	pursuit	NOUN
easat-9735	430	24	:	:	PUNCT
easat-9735	430	25	human	human	ADJ
easat-9735	430	26	needs	need	NOUN
easat-9735	430	27	and	and	CCONJ
easat-9735	430	28	the	the	DET
easat-9735	430	29	self	self	NOUN
easat-9735	430	30	-	-	PUNCT
easat-9735	430	31	determination	determination	NOUN
easat-9735	430	32	of	of	ADP
easat-9735	430	33	behavior	behavior	NOUN
easat-9735	430	34	,	,	PUNCT
easat-9735	430	35	"	"	PUNCT
easat-9735	430	36	psychological	psychological	ADJ
easat-9735	430	37	inquiry	inquiry	NOUN
easat-9735	430	38	,	,	PUNCT
easat-9735	430	39	vol	vol	NOUN
easat-9735	430	40	.	.	PROPN
easat-9735	430	41	11	11	NUM
easat-9735	430	42	,	,	PUNCT
easat-9735	430	43	no	no	INTJ
easat-9735	430	44	.	.	NOUN
easat-9735	430	45	4	4	NUM
easat-9735	430	46	,	,	PUNCT
easat-9735	430	47	pp	pp	ADJ
easat-9735	430	48	.	.	PUNCT
easat-9735	431	1	227	227	NUM
easat-9735	431	2	-	-	SYM
easat-9735	431	3	268	268	NUM
easat-9735	431	4	,	,	PUNCT
easat-9735	431	5	2000	2000	NUM
easat-9735	431	6	.	.	PUNCT
easat-9735	432	1	https://doi.org/10.1207/s15327965pli1104_01	https://doi.org/10.1207/s15327965pli1104_01	X
easat-9735	433	1	[	[	X
easat-9735	433	2	23	23	NUM
easat-9735	433	3	]	]	PUNCT
easat-9735	433	4	j.	j.	PROPN
easat-9735	433	5	zhou	zhou	PROPN
easat-9735	433	6	and	and	CCONJ
easat-9735	433	7	j.	j.	PROPN
easat-9735	433	8	m.	m.	PROPN
easat-9735	433	9	george	george	PROPN
easat-9735	433	10	,	,	PUNCT
easat-9735	433	11	"	"	PUNCT
easat-9735	433	12	when	when	SCONJ
easat-9735	433	13	job	job	NOUN
easat-9735	433	14	dissatisfaction	dissatisfaction	NOUN
easat-9735	433	15	leads	lead	VERB
easat-9735	433	16	to	to	ADP
easat-9735	433	17	creativity	creativity	NOUN
easat-9735	433	18	:	:	PUNCT
easat-9735	433	19	encouraging	encourage	VERB
easat-9735	433	20	the	the	DET
easat-9735	433	21	expression	expression	NOUN
easat-9735	433	22	of	of	ADP
easat-9735	433	23	voice	voice	NOUN
easat-9735	433	24	,	,	PUNCT
easat-9735	433	25	"	"	PUNCT
easat-9735	433	26	academy	academy	NOUN
easat-9735	433	27	of	of	ADP
easat-9735	433	28	management	management	NOUN
easat-9735	433	29	journal	journal	PROPN
easat-9735	433	30	,	,	PUNCT
easat-9735	433	31	vol	vol	NOUN
easat-9735	433	32	.	.	PROPN
easat-9735	433	33	44	44	NUM
easat-9735	433	34	,	,	PUNCT
easat-9735	433	35	no	no	INTJ
easat-9735	433	36	.	.	NOUN
easat-9735	433	37	4	4	NUM
easat-9735	433	38	,	,	PUNCT
easat-9735	433	39	pp	pp	ADJ
easat-9735	433	40	.	.	PUNCT
easat-9735	434	1	682	682	NUM
easat-9735	434	2	-	-	SYM
easat-9735	434	3	696	696	NUM
easat-9735	434	4	,	,	PUNCT
easat-9735	434	5	2001	2001	NUM
easat-9735	434	6	.	.	PUNCT
easat-9735	435	1	[	[	X
easat-9735	435	2	24	24	NUM
easat-9735	435	3	]	]	X
easat-9735	435	4	a.-m	a.-m	NOUN
easat-9735	435	5	.	.	PUNCT
easat-9735	436	1	hjalager	hjalager	ADV
easat-9735	436	2	,	,	PUNCT
easat-9735	436	3	"	"	PUNCT
easat-9735	436	4	a	a	DET
easat-9735	436	5	review	review	NOUN
easat-9735	436	6	of	of	ADP
easat-9735	436	7	innovation	innovation	NOUN
easat-9735	436	8	research	research	NOUN
easat-9735	436	9	in	in	ADP
easat-9735	436	10	tourism	tourism	NOUN
easat-9735	436	11	,	,	PUNCT
easat-9735	436	12	"	"	PUNCT
easat-9735	436	13	tourism	tourism	NOUN
easat-9735	436	14	management	management	NOUN
easat-9735	436	15	,	,	PUNCT
easat-9735	436	16	vol	vol	NOUN
easat-9735	436	17	.	.	PROPN
easat-9735	437	1	31	31	NUM
easat-9735	437	2	,	,	PUNCT
easat-9735	437	3	no	no	INTJ
easat-9735	437	4	.	.	NOUN
easat-9735	437	5	1	1	NUM
easat-9735	437	6	,	,	PUNCT
easat-9735	437	7	pp	pp	ADJ
easat-9735	437	8	.	.	PUNCT
easat-9735	438	1	1	1	NUM
easat-9735	438	2	-	-	SYM
easat-9735	438	3	12	12	NUM
easat-9735	438	4	,	,	PUNCT
easat-9735	438	5	2010	2010	NUM
easat-9735	438	6	.	.	PUNCT
easat-9735	439	1	https://doi.org/10.1016/j.tourman.2009.08.012	https://doi.org/10.1016/j.tourman.2009.08.012	NOUN
easat-9735	439	2	[	[	X
easat-9735	439	3	25	25	NUM
easat-9735	439	4	]	]	PUNCT
easat-9735	439	5	c.	c.	PROPN
easat-9735	439	6	van	van	PROPN
easat-9735	439	7	dijk	dijk	PROPN
easat-9735	439	8	and	and	CCONJ
easat-9735	439	9	j.	j.	PROPN
easat-9735	439	10	van	van	PROPN
easat-9735	439	11	den	den	PROPN
easat-9735	439	12	ende	ende	NOUN
easat-9735	439	13	,	,	PUNCT
easat-9735	439	14	"	"	PUNCT
easat-9735	439	15	suggestion	suggestion	NOUN
easat-9735	439	16	systems	system	NOUN
easat-9735	439	17	:	:	PUNCT
easat-9735	439	18	transferring	transfer	VERB
easat-9735	439	19	employee	employee	NOUN
easat-9735	439	20	creativity	creativity	NOUN
easat-9735	439	21	into	into	ADP
easat-9735	439	22	practicable	practicable	ADJ
easat-9735	439	23	ideas	idea	NOUN
easat-9735	439	24	,	,	PUNCT
easat-9735	439	25	"	"	PUNCT
easat-9735	439	26	r&d	r&d	NOUN
easat-9735	439	27	management	management	NOUN
easat-9735	439	28	,	,	PUNCT
easat-9735	439	29	vol	vol	NOUN
easat-9735	439	30	.	.	PROPN
easat-9735	440	1	32	32	NUM
easat-9735	440	2	,	,	PUNCT
easat-9735	440	3	no	no	INTJ
easat-9735	440	4	.	.	NOUN
easat-9735	440	5	5	5	NUM
easat-9735	440	6	,	,	PUNCT
easat-9735	440	7	pp	pp	ADJ
easat-9735	440	8	.	.	PUNCT
easat-9735	441	1	387	387	NUM
easat-9735	441	2	-	-	SYM
easat-9735	441	3	395	395	NUM
easat-9735	441	4	,	,	PUNCT
easat-9735	441	5	2002	2002	NUM
easat-9735	441	6	.	.	PUNCT
easat-9735	442	1	https://doi.org/10.1111/1467-9310.00270	https://doi.org/10.1111/1467-9310.00270	PROPN
easat-9735	442	2	https://creativecommons.org/licenses/by/4.0/	https://creativecommons.org/licenses/by/4.0/	PROPN
easat-9735	442	3	https://doi.org/10.1080/13683500308667962	https://doi.org/10.1080/13683500308667962	X
easat-9735	442	4	https://doi.org/10.3390/tourhosp6030124	https://doi.org/10.3390/tourhosp6030124	PROPN
easat-9735	442	5	https://doi.org/10.1016/0030-5073(83)90156-3	https://doi.org/10.1016/0030-5073(83)90156-3	PROPN
easat-9735	443	1	https://doi.org/10.1016/0030-5073(83)90156-3	https://doi.org/10.1016/0030-5073(83)90156-3	PROPN
easat-9735	444	1	https://doi.org/10.3389/fpsyg.2022.921687	https://doi.org/10.3389/fpsyg.2022.921687	PROPN
easat-9735	444	2	https://doi.org/10.1037/0003-066x.55.1.68	https://doi.org/10.1037/0003-066x.55.1.68	PROPN
easat-9735	444	3	https://doi.org/10.1016/j.ijhm.2022.103146	https://doi.org/10.1016/j.ijhm.2022.103146	PROPN
easat-9735	444	4	https://doi.org/10.1207/s15327965pli1104_01	https://doi.org/10.1207/s15327965pli1104_01	PROPN
easat-9735	444	5	https://doi.org/10.1016/j.tourman.2009.08.012	https://doi.org/10.1016/j.tourman.2009.08.012	NUM
easat-9735	444	6	https://doi.org/10.1111/1467-9310.00270	https://doi.org/10.1111/1467-9310.00270	PROPN
easat-9735	444	7	1939	1939	NUM
easat-9735	444	8	edelweiss	edelweiss	PROPN
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easat-9735	444	11	and	and	CCONJ
easat-9735	444	12	technology	technology	NOUN
easat-9735	444	13	issn	issn	PROPN
easat-9735	444	14	:	:	PUNCT
easat-9735	444	15	2576	2576	NUM
easat-9735	444	16	-	-	SYM
easat-9735	444	17	8484	8484	NUM
easat-9735	444	18	vol	vol	NOUN
easat-9735	444	19	.	.	PROPN
easat-9735	445	1	9	9	NUM
easat-9735	445	2	,	,	PUNCT
easat-9735	445	3	no	no	INTJ
easat-9735	445	4	.	.	NOUN
easat-9735	445	5	8	8	NUM
easat-9735	445	6	:	:	PUNCT
easat-9735	445	7	1924	1924	NUM
easat-9735	445	8	-	-	SYM
easat-9735	445	9	1939	1939	NUM
easat-9735	445	10	,	,	PUNCT
easat-9735	445	11	2025	2025	NUM
easat-9735	445	12	doi	doi	NOUN
easat-9735	445	13	:	:	PUNCT
easat-9735	445	14	10.55214/2576	10.55214/2576	NUM
easat-9735	445	15	-	-	SYM
easat-9735	445	16	8484.v9i8.9735	8484.v9i8.9735	NUM
easat-9735	445	17	©	©	ADP
easat-9735	445	18	2025	2025	NUM
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easat-9735	445	20	the	the	DET
easat-9735	445	21	authors	author	NOUN
easat-9735	445	22	;	;	PUNCT
easat-9735	445	23	licensee	licensee	PROPN
easat-9735	445	24	learning	learning	NOUN
easat-9735	445	25	gate	gate	NOUN
easat-9735	446	1	[	[	X
easat-9735	446	2	26	26	NUM
easat-9735	446	3	]	]	PUNCT
easat-9735	446	4	s.	s.	PROPN
easat-9735	446	5	s.	s.	PROPN
easat-9735	446	6	tax	tax	PROPN
easat-9735	446	7	,	,	PUNCT
easat-9735	446	8	s.	s.	PROPN
easat-9735	446	9	w.	w.	PROPN
easat-9735	446	10	brown	brown	PROPN
easat-9735	446	11	,	,	PUNCT
easat-9735	446	12	and	and	CCONJ
easat-9735	446	13	m.	m.	NOUN
easat-9735	446	14	chandrashekaran	chandrashekaran	VERB
easat-9735	446	15	,	,	PUNCT
easat-9735	446	16	"	"	PUNCT
easat-9735	446	17	customer	customer	NOUN
easat-9735	446	18	evaluations	evaluation	NOUN
easat-9735	446	19	of	of	ADP
easat-9735	446	20	service	service	NOUN
easat-9735	446	21	complaint	complaint	NOUN
easat-9735	446	22	experiences	experience	NOUN
easat-9735	446	23	:	:	PUNCT
easat-9735	446	24	implications	implication	NOUN
easat-9735	446	25	for	for	ADP
easat-9735	446	26	relationship	relationship	NOUN
easat-9735	446	27	marketing	marketing	NOUN
easat-9735	446	28	,	,	PUNCT
easat-9735	446	29	"	"	PUNCT
easat-9735	446	30	journal	journal	NOUN
easat-9735	446	31	of	of	ADP
easat-9735	446	32	marketing	marketing	NOUN
easat-9735	446	33	,	,	PUNCT
easat-9735	446	34	vol	vol	NOUN
easat-9735	446	35	.	.	PROPN
easat-9735	446	36	62	62	NUM
easat-9735	446	37	,	,	PUNCT
easat-9735	446	38	no	no	INTJ
easat-9735	446	39	.	.	NOUN
easat-9735	446	40	2	2	NUM
easat-9735	446	41	,	,	PUNCT
easat-9735	446	42	pp	pp	ADJ
easat-9735	446	43	.	.	PUNCT
easat-9735	447	1	60	60	NUM
easat-9735	447	2	-	-	SYM
easat-9735	447	3	76	76	NUM
easat-9735	447	4	,	,	PUNCT
easat-9735	447	5	1998	1998	NUM
easat-9735	447	6	.	.	PUNCT
easat-9735	448	1	https://doi.org/10.1177/002224299806200205	https://doi.org/10.1177/002224299806200205	X
easat-9735	449	1	[	[	X
easat-9735	449	2	27	27	NUM
easat-9735	449	3	]	]	PUNCT
easat-9735	449	4	p.	p.	NOUN
easat-9735	449	5	tierney	tierney	PROPN
easat-9735	449	6	and	and	CCONJ
easat-9735	449	7	s.	s.	PROPN
easat-9735	449	8	m.	m.	PROPN
easat-9735	449	9	farmer	farmer	PROPN
easat-9735	449	10	,	,	PUNCT
easat-9735	449	11	"	"	PUNCT
easat-9735	449	12	creative	creative	ADJ
easat-9735	449	13	self	self	NOUN
easat-9735	449	14	-	-	PUNCT
easat-9735	449	15	efficacy	efficacy	NOUN
easat-9735	449	16	:	:	PUNCT
easat-9735	449	17	its	its	PRON
easat-9735	449	18	potential	potential	ADJ
easat-9735	449	19	antecedents	antecedent	NOUN
easat-9735	449	20	and	and	CCONJ
easat-9735	449	21	relationship	relationship	NOUN
easat-9735	449	22	to	to	ADP
easat-9735	449	23	creative	creative	ADJ
easat-9735	449	24	performance	performance	NOUN
easat-9735	449	25	,	,	PUNCT
easat-9735	449	26	"	"	PUNCT
easat-9735	449	27	academy	academy	NOUN
easat-9735	449	28	of	of	ADP
easat-9735	449	29	management	management	NOUN
easat-9735	449	30	journal	journal	PROPN
easat-9735	449	31	,	,	PUNCT
easat-9735	449	32	vol	vol	NOUN
easat-9735	449	33	.	.	PROPN
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easat-9735	449	35	,	,	PUNCT
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easat-9735	449	39	,	,	PUNCT
easat-9735	449	40	pp	pp	ADJ
easat-9735	449	41	.	.	PUNCT
easat-9735	449	42	1137	1137	NUM
easat-9735	449	43	-	-	SYM
easat-9735	449	44	1148	1148	NUM
easat-9735	449	45	,	,	PUNCT
easat-9735	449	46	2002	2002	NUM
easat-9735	449	47	.	.	PUNCT
easat-9735	450	1	[	[	X
easat-9735	450	2	28	28	NUM
easat-9735	450	3	]	]	X
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easat-9735	450	6	,	,	PUNCT
easat-9735	450	7	"	"	PUNCT
easat-9735	450	8	job	job	NOUN
easat-9735	450	9	demands	demand	NOUN
easat-9735	450	10	,	,	PUNCT
easat-9735	450	11	perceptions	perception	NOUN
easat-9735	450	12	of	of	ADP
easat-9735	450	13	effort‐reward	effort‐reward	ADJ
easat-9735	450	14	fairness	fairness	NOUN
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easat-9735	450	17	work	work	NOUN
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easat-9735	450	20	"	"	PUNCT
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easat-9735	450	22	of	of	ADP
easat-9735	450	23	occupational	occupational	ADJ
easat-9735	450	24	and	and	CCONJ
easat-9735	450	25	organizational	organizational	ADJ
easat-9735	450	26	psychology	psychology	NOUN
easat-9735	450	27	,	,	PUNCT
easat-9735	450	28	vol	vol	NOUN
easat-9735	450	29	.	.	PROPN
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easat-9735	450	31	,	,	PUNCT
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easat-9735	450	33	.	.	NOUN
easat-9735	450	34	3	3	NUM
easat-9735	450	35	,	,	PUNCT
easat-9735	450	36	pp	pp	ADJ
easat-9735	450	37	.	.	PUNCT
easat-9735	451	1	287	287	NUM
easat-9735	451	2	-	-	SYM
easat-9735	451	3	302	302	NUM
easat-9735	451	4	,	,	PUNCT
easat-9735	451	5	2000	2000	NUM
easat-9735	451	6	.	.	PUNCT
easat-9735	452	1	https://doi.org/10.1348/096317900167038	https://doi.org/10.1348/096317900167038	X
easat-9735	453	1	[	[	X
easat-9735	453	2	29	29	NUM
easat-9735	453	3	]	]	X
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easat-9735	453	8	j.	j.	PROPN
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easat-9735	453	11	and	and	CCONJ
easat-9735	453	12	g.	g.	PROPN
easat-9735	453	13	r.	r.	PROPN
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easat-9735	453	16	"	"	PUNCT
easat-9735	453	17	the	the	DET
easat-9735	453	18	effects	effect	NOUN
easat-9735	453	19	of	of	ADP
easat-9735	453	20	personal	personal	ADJ
easat-9735	453	21	and	and	CCONJ
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easat-9735	453	23	characteristics	characteristic	NOUN
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easat-9735	453	31	from	from	ADP
easat-9735	453	32	here	here	ADV
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easat-9735	453	35	"	"	PUNCT
easat-9735	453	36	journal	journal	NOUN
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easat-9735	453	38	management	management	NOUN
easat-9735	453	39	,	,	PUNCT
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easat-9735	453	41	.	.	PROPN
easat-9735	453	42	30	30	NUM
easat-9735	453	43	,	,	PUNCT
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easat-9735	453	45	.	.	NOUN
easat-9735	453	46	6	6	NUM
easat-9735	453	47	,	,	PUNCT
easat-9735	453	48	pp	pp	ADJ
easat-9735	453	49	.	.	PUNCT
easat-9735	453	50	933	933	NUM
easat-9735	453	51	-	-	SYM
easat-9735	453	52	958	958	NUM
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easat-9735	453	55	.	.	PUNCT
easat-9735	454	1	https://doi.org/10.1016/j.jm.2004.06.007	https://doi.org/10.1016/j.jm.2004.06.007	PROPN
easat-9735	455	1	[	[	X
easat-9735	455	2	30	30	NUM
easat-9735	455	3	]	]	X
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easat-9735	455	9	j.	j.	PROPN
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easat-9735	455	12	and	and	CCONJ
easat-9735	455	13	m.	m.	PROPN
easat-9735	455	14	z.	z.	PROPN
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easat-9735	455	18	propensity	propensity	NOUN
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easat-9735	455	20	self	self	NOUN
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easat-9735	455	24	leadership	leadership	NOUN
easat-9735	455	25	attributes	attribute	VERB
easat-9735	455	26	:	:	PUNCT
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easat-9735	455	28	,	,	PUNCT
easat-9735	455	29	predicting	predict	VERB
easat-9735	455	30	,	,	PUNCT
easat-9735	455	31	and	and	CCONJ
easat-9735	455	32	supporting	support	VERB
easat-9735	455	33	performance	performance	NOUN
easat-9735	455	34	of	of	ADP
easat-9735	455	35	leader	leader	NOUN
easat-9735	455	36	self	self	NOUN
easat-9735	455	37	-	-	PUNCT
easat-9735	455	38	development	development	NOUN
easat-9735	455	39	,	,	PUNCT
easat-9735	455	40	"	"	PUNCT
easat-9735	455	41	leadership	leadership	NOUN
easat-9735	455	42	quarterly	quarterly	ADJ
easat-9735	455	43	,	,	PUNCT
easat-9735	455	44	vol	vol	NOUN
easat-9735	455	45	.	.	PROPN
easat-9735	455	46	21	21	NUM
easat-9735	455	47	,	,	PUNCT
easat-9735	455	48	no	no	INTJ
easat-9735	455	49	.	.	NOUN
easat-9735	455	50	1	1	NUM
easat-9735	455	51	,	,	PUNCT
easat-9735	455	52	pp	pp	ADJ
easat-9735	455	53	.	.	PUNCT
easat-9735	456	1	159	159	NUM
easat-9735	456	2	-	-	SYM
easat-9735	456	3	178	178	NUM
easat-9735	456	4	,	,	PUNCT
easat-9735	456	5	2010	2010	NUM
easat-9735	456	6	.	.	PUNCT
easat-9735	457	1	https://doi.org/10.1016/j.leaqua.2007.03.001	https://doi.org/10.1016/j.leaqua.2007.03.001	PROPN
easat-9735	457	2	[	[	X
easat-9735	457	3	31	31	NUM
easat-9735	457	4	]	]	PUNCT
easat-9735	457	5	e.	e.	PROPN
easat-9735	457	6	l.	l.	PROPN
easat-9735	457	7	deci	deci	PROPN
easat-9735	457	8	and	and	CCONJ
easat-9735	457	9	r.	r.	PROPN
easat-9735	457	10	m.	m.	PROPN
easat-9735	457	11	ryan	ryan	PROPN
easat-9735	457	12	,	,	PUNCT
easat-9735	457	13	"	"	PUNCT
easat-9735	457	14	self	self	NOUN
easat-9735	457	15	-	-	PUNCT
easat-9735	457	16	determination	determination	NOUN
easat-9735	457	17	theory	theory	NOUN
easat-9735	457	18	and	and	CCONJ
easat-9735	457	19	the	the	DET
easat-9735	457	20	facilitation	facilitation	NOUN
easat-9735	457	21	of	of	ADP
easat-9735	457	22	intrinsic	intrinsic	ADJ
easat-9735	457	23	motivation	motivation	NOUN
easat-9735	457	24	,	,	PUNCT
easat-9735	457	25	social	social	ADJ
easat-9735	457	26	development	development	NOUN
easat-9735	457	27	,	,	PUNCT
easat-9735	457	28	and	and	CCONJ
easat-9735	457	29	well	well	ADV
easat-9735	457	30	-	-	PUNCT
easat-9735	457	31	being	being	NOUN
easat-9735	457	32	,	,	PUNCT
easat-9735	457	33	"	"	PUNCT
easat-9735	457	34	american	american	ADJ
easat-9735	457	35	psychologist	psychologist	NOUN
easat-9735	457	36	,	,	PUNCT
easat-9735	457	37	vol	vol	NOUN
easat-9735	457	38	.	.	PROPN
easat-9735	458	1	55	55	NUM
easat-9735	458	2	,	,	PUNCT
easat-9735	458	3	no	no	INTJ
easat-9735	458	4	.	.	NOUN
easat-9735	458	5	1	1	NUM
easat-9735	458	6	,	,	PUNCT
easat-9735	458	7	pp	pp	ADJ
easat-9735	458	8	.	.	PUNCT
easat-9735	459	1	68–78	68–78	NUM
easat-9735	459	2	,	,	PUNCT
easat-9735	459	3	2000	2000	NUM
easat-9735	459	4	.	.	PUNCT
easat-9735	460	1	https://doi.org/10.1037/0003-066x.55.1.68	https://doi.org/10.1037/0003-066x.55.1.68	NOUN
easat-9735	460	2	[	[	X
easat-9735	460	3	32	32	NUM
easat-9735	460	4	]	]	PUNCT
easat-9735	460	5	j.	j.	PROPN
easat-9735	460	6	f.	f.	PROPN
easat-9735	460	7	hair	hair	PROPN
easat-9735	460	8	et	et	PROPN
easat-9735	460	9	al	al	PROPN
easat-9735	460	10	.	.	PROPN
easat-9735	460	11	,	,	PUNCT
easat-9735	460	12	"	"	PUNCT
easat-9735	460	13	executing	execute	VERB
easat-9735	460	14	and	and	CCONJ
easat-9735	460	15	interpreting	interpret	VERB
easat-9735	460	16	applications	application	NOUN
easat-9735	460	17	of	of	ADP
easat-9735	460	18	pls	pls	NOUN
easat-9735	460	19	-	-	PUNCT
easat-9735	460	20	sem	sem	NOUN
easat-9735	460	21	:	:	PUNCT
easat-9735	460	22	updates	update	NOUN
easat-9735	460	23	for	for	ADP
easat-9735	460	24	family	family	NOUN
easat-9735	460	25	business	business	NOUN
easat-9735	460	26	researchers	researcher	NOUN
easat-9735	460	27	,	,	PUNCT
easat-9735	460	28	"	"	PUNCT
easat-9735	460	29	journal	journal	NOUN
easat-9735	460	30	of	of	ADP
easat-9735	460	31	family	family	NOUN
easat-9735	460	32	business	business	NOUN
easat-9735	460	33	strategy	strategy	NOUN
easat-9735	460	34	,	,	PUNCT
easat-9735	460	35	vol	vol	NOUN
easat-9735	460	36	.	.	PROPN
easat-9735	460	37	12	12	NUM
easat-9735	460	38	,	,	PUNCT
easat-9735	460	39	no	no	INTJ
easat-9735	460	40	.	.	NOUN
easat-9735	460	41	3	3	NUM
easat-9735	460	42	,	,	PUNCT
easat-9735	460	43	p.	p.	NOUN
easat-9735	460	44	100392	100392	NUM
easat-9735	460	45	,	,	PUNCT
easat-9735	460	46	2021	2021	NUM
easat-9735	460	47	.	.	PUNCT
easat-9735	461	1	[	[	X
easat-9735	461	2	33	33	NUM
easat-9735	461	3	]	]	PUNCT
easat-9735	461	4	c.	c.	PROPN
easat-9735	461	5	m.	m.	PROPN
easat-9735	461	6	hall	hall	PROPN
easat-9735	461	7	and	and	CCONJ
easat-9735	461	8	a.	a.	NOUN
easat-9735	461	9	m.	m.	PROPN
easat-9735	461	10	williams	williams	PROPN
easat-9735	461	11	,	,	PUNCT
easat-9735	461	12	tourism	tourism	NOUN
easat-9735	461	13	and	and	CCONJ
easat-9735	461	14	innovation	innovation	NOUN
easat-9735	461	15	.	.	PUNCT
easat-9735	462	1	london	london	PROPN
easat-9735	462	2	&	&	CCONJ
easat-9735	462	3	new	new	PROPN
easat-9735	462	4	york	york	PROPN
easat-9735	462	5	:	:	PUNCT
easat-9735	462	6	routledge	routledge	PROPN
easat-9735	462	7	,	,	PUNCT
easat-9735	462	8	2020	2020	NUM
easat-9735	462	9	.	.	PUNCT
easat-9735	463	1	[	[	X
easat-9735	463	2	34	34	NUM
easat-9735	463	3	]	]	X
easat-9735	463	4	a.	a.	NOUN
easat-9735	463	5	newman	newman	PROPN
easat-9735	463	6	,	,	PUNCT
easat-9735	463	7	g.	g.	PROPN
easat-9735	463	8	schwarz	schwarz	PROPN
easat-9735	463	9	,	,	PUNCT
easat-9735	463	10	b.	b.	PROPN
easat-9735	463	11	cooper	cooper	PROPN
easat-9735	463	12	,	,	PUNCT
easat-9735	463	13	and	and	CCONJ
easat-9735	463	14	s.	s.	PROPN
easat-9735	463	15	sendjaya	sendjaya	PROPN
easat-9735	463	16	,	,	PUNCT
easat-9735	463	17	"	"	PUNCT
easat-9735	463	18	how	how	SCONJ
easat-9735	463	19	servant	servant	ADJ
easat-9735	463	20	leadership	leadership	NOUN
easat-9735	463	21	influences	influence	VERB
easat-9735	463	22	organizational	organizational	ADJ
easat-9735	463	23	citizenship	citizenship	NOUN
easat-9735	463	24	behavior	behavior	NOUN
easat-9735	463	25	:	:	PUNCT
easat-9735	463	26	the	the	DET
easat-9735	463	27	roles	role	NOUN
easat-9735	463	28	of	of	ADP
easat-9735	463	29	lmx	lmx	NOUN
easat-9735	463	30	,	,	PUNCT
easat-9735	463	31	empowerment	empowerment	NOUN
easat-9735	463	32	,	,	PUNCT
easat-9735	463	33	and	and	CCONJ
easat-9735	463	34	proactive	proactive	ADJ
easat-9735	463	35	personality	personality	NOUN
easat-9735	463	36	,	,	PUNCT
easat-9735	463	37	"	"	PUNCT
easat-9735	463	38	journal	journal	NOUN
easat-9735	463	39	of	of	ADP
easat-9735	463	40	business	business	NOUN
easat-9735	463	41	ethics	ethic	NOUN
easat-9735	463	42	,	,	PUNCT
easat-9735	463	43	vol	vol	NOUN
easat-9735	463	44	.	.	PROPN
easat-9735	463	45	145	145	NUM
easat-9735	463	46	,	,	PUNCT
easat-9735	463	47	no	no	INTJ
easat-9735	463	48	.	.	NOUN
easat-9735	463	49	1	1	NUM
easat-9735	463	50	,	,	PUNCT
easat-9735	463	51	pp	pp	ADJ
easat-9735	463	52	.	.	PUNCT
easat-9735	463	53	49	49	NUM
easat-9735	463	54	-	-	SYM
easat-9735	463	55	62	62	NUM
easat-9735	463	56	,	,	PUNCT
easat-9735	463	57	2017	2017	NUM
easat-9735	463	58	.	.	PUNCT
easat-9735	464	1	[	[	X
easat-9735	464	2	35	35	NUM
easat-9735	464	3	]	]	X
easat-9735	464	4	m.	m.	NOUN
easat-9735	464	5	london	london	PROPN
easat-9735	464	6	and	and	CCONJ
easat-9735	464	7	j.	j.	PROPN
easat-9735	464	8	w.	w.	PROPN
easat-9735	464	9	smither	smither	PROPN
easat-9735	464	10	,	,	PUNCT
easat-9735	464	11	"	"	PUNCT
easat-9735	464	12	feedback	feedback	NOUN
easat-9735	464	13	orientation	orientation	NOUN
easat-9735	464	14	,	,	PUNCT
easat-9735	464	15	feedback	feedback	NOUN
easat-9735	464	16	culture	culture	NOUN
easat-9735	464	17	,	,	PUNCT
easat-9735	464	18	and	and	CCONJ
easat-9735	464	19	the	the	DET
easat-9735	464	20	longitudinal	longitudinal	ADJ
easat-9735	464	21	performance	performance	NOUN
easat-9735	464	22	management	management	NOUN
easat-9735	464	23	process	process	NOUN
easat-9735	464	24	,	,	PUNCT
easat-9735	464	25	"	"	PUNCT
easat-9735	464	26	human	human	ADJ
easat-9735	464	27	resource	resource	NOUN
easat-9735	464	28	management	management	NOUN
easat-9735	464	29	review	review	NOUN
easat-9735	464	30	,	,	PUNCT
easat-9735	464	31	vol	vol	NOUN
easat-9735	464	32	.	.	PROPN
easat-9735	464	33	12	12	NUM
easat-9735	464	34	,	,	PUNCT
easat-9735	464	35	no	no	INTJ
easat-9735	464	36	.	.	NOUN
easat-9735	464	37	1	1	NUM
easat-9735	464	38	,	,	PUNCT
easat-9735	464	39	pp	pp	ADJ
easat-9735	464	40	.	.	PUNCT
easat-9735	465	1	81	81	NUM
easat-9735	465	2	-	-	SYM
easat-9735	465	3	100	100	NUM
easat-9735	465	4	,	,	PUNCT
easat-9735	465	5	2002	2002	NUM
easat-9735	465	6	.	.	PUNCT
easat-9735	466	1	https://doi.org/10.1016/s1053-4822(01)00043-2	https://doi.org/10.1016/s1053-4822(01)00043-2	PROPN
easat-9735	467	1	[	[	X
easat-9735	467	2	36	36	NUM
easat-9735	467	3	]	]	PUNCT
easat-9735	467	4	x.	x.	PROPN
easat-9735	467	5	zhang	zhang	PROPN
easat-9735	467	6	and	and	CCONJ
easat-9735	467	7	k.	k.	PROPN
easat-9735	467	8	m.	m.	PROPN
easat-9735	467	9	bartol	bartol	PROPN
easat-9735	467	10	,	,	PUNCT
easat-9735	467	11	"	"	PUNCT
easat-9735	467	12	linking	link	VERB
easat-9735	467	13	empowering	empower	VERB
easat-9735	467	14	leadership	leadership	NOUN
easat-9735	467	15	and	and	CCONJ
easat-9735	467	16	employee	employee	NOUN
easat-9735	467	17	creativity	creativity	NOUN
easat-9735	467	18	:	:	PUNCT
easat-9735	467	19	the	the	DET
easat-9735	467	20	influence	influence	NOUN
easat-9735	467	21	of	of	ADP
easat-9735	467	22	psychological	psychological	ADJ
easat-9735	467	23	empowerment	empowerment	NOUN
easat-9735	467	24	,	,	PUNCT
easat-9735	467	25	intrinsic	intrinsic	ADJ
easat-9735	467	26	motivation	motivation	NOUN
easat-9735	467	27	,	,	PUNCT
easat-9735	467	28	and	and	CCONJ
easat-9735	467	29	creative	creative	ADJ
easat-9735	467	30	process	process	NOUN
easat-9735	467	31	engagement	engagement	NOUN
easat-9735	467	32	,	,	PUNCT
easat-9735	467	33	"	"	PUNCT
easat-9735	467	34	academy	academy	NOUN
easat-9735	467	35	of	of	ADP
easat-9735	467	36	management	management	NOUN
easat-9735	467	37	journal	journal	PROPN
easat-9735	467	38	,	,	PUNCT
easat-9735	467	39	vol	vol	NOUN
easat-9735	467	40	.	.	PROPN
easat-9735	468	1	53	53	NUM
easat-9735	468	2	,	,	PUNCT
easat-9735	468	3	no	no	INTJ
easat-9735	468	4	.	.	NOUN
easat-9735	468	5	1	1	NUM
easat-9735	468	6	,	,	PUNCT
easat-9735	468	7	pp	pp	ADJ
easat-9735	468	8	.	.	PUNCT
easat-9735	469	1	107	107	NUM
easat-9735	469	2	-	-	SYM
easat-9735	469	3	128	128	NUM
easat-9735	469	4	,	,	PUNCT
easat-9735	469	5	2010	2010	NUM
easat-9735	469	6	.	.	PUNCT
easat-9735	470	1	[	[	X
easat-9735	470	2	37	37	NUM
easat-9735	470	3	]	]	X
easat-9735	470	4	c.	c.	PROPN
easat-9735	470	5	j.	j.	PROPN
easat-9735	470	6	boyce	boyce	PROPN
easat-9735	470	7	and	and	CCONJ
easat-9735	470	8	a.	a.	NOUN
easat-9735	470	9	m.	m.	NOUN
easat-9735	470	10	wood	wood	PROPN
easat-9735	470	11	,	,	PUNCT
easat-9735	470	12	"	"	PUNCT
easat-9735	470	13	personality	personality	NOUN
easat-9735	470	14	and	and	CCONJ
easat-9735	470	15	the	the	DET
easat-9735	470	16	marginal	marginal	ADJ
easat-9735	470	17	utility	utility	NOUN
easat-9735	470	18	of	of	ADP
easat-9735	470	19	income	income	NOUN
easat-9735	470	20	:	:	PUNCT
easat-9735	470	21	personality	personality	NOUN
easat-9735	470	22	interacts	interact	VERB
easat-9735	470	23	with	with	ADP
easat-9735	470	24	increases	increase	NOUN
easat-9735	470	25	in	in	ADP
easat-9735	470	26	household	household	NOUN
easat-9735	470	27	income	income	NOUN
easat-9735	470	28	to	to	PART
easat-9735	470	29	determine	determine	VERB
easat-9735	470	30	life	life	NOUN
easat-9735	470	31	satisfaction	satisfaction	NOUN
easat-9735	470	32	,	,	PUNCT
easat-9735	470	33	"	"	PUNCT
easat-9735	470	34	journal	journal	NOUN
easat-9735	470	35	of	of	ADP
easat-9735	470	36	economic	economic	ADJ
easat-9735	470	37	behavior	behavior	NOUN
easat-9735	470	38	&	&	CCONJ
easat-9735	470	39	organization	organization	PROPN
easat-9735	470	40	,	,	PUNCT
easat-9735	470	41	vol	vol	NOUN
easat-9735	470	42	.	.	PROPN
easat-9735	471	1	78	78	NUM
easat-9735	471	2	,	,	PUNCT
easat-9735	471	3	no	no	INTJ
easat-9735	471	4	.	.	NOUN
easat-9735	471	5	1	1	NUM
easat-9735	471	6	-	-	SYM
easat-9735	471	7	2	2	NUM
easat-9735	471	8	,	,	PUNCT
easat-9735	471	9	pp	pp	ADJ
easat-9735	471	10	.	.	PUNCT
easat-9735	472	1	183	183	NUM
easat-9735	472	2	-	-	SYM
easat-9735	472	3	191	191	NUM
easat-9735	472	4	,	,	PUNCT
easat-9735	472	5	2011	2011	NUM
easat-9735	472	6	.	.	PUNCT
easat-9735	473	1	https://doi.org/10.1016/j.jebo.2011.01.004	https://doi.org/10.1016/j.jebo.2011.01.004	NOUN
easat-9735	473	2	https://doi.org/10.1177/002224299806200205	https://doi.org/10.1177/002224299806200205	NOUN
easat-9735	473	3	https://doi.org/10.1348/096317900167038	https://doi.org/10.1348/096317900167038	PRON
easat-9735	473	4	https://doi.org/10.1016/j.jm.2004.06.007	https://doi.org/10.1016/j.jm.2004.06.007	ADJ
easat-9735	473	5	https://doi.org/10.1016/j.leaqua.2007.03.001	https://doi.org/10.1016/j.leaqua.2007.03.001	NOUN
easat-9735	473	6	https://doi.org/10.1037/0003-066x.55.1.68	https://doi.org/10.1037/0003-066x.55.1.68	PROPN
easat-9735	473	7	https://doi.org/10.1016/s1053-4822(01)00043-2	https://doi.org/10.1016/s1053-4822(01)00043-2	PROPN
easat-9735	473	8	https://doi.org/10.1016/j.jebo.2011.01.004	https://doi.org/10.1016/j.jebo.2011.01.004	NOUN