id	keyword
easat-6827	service
easat-6827	vol
easat-6827	customer
easat-6827	satisfaction
easat-6827	quality
easat-6827	digitalisation
easat-6827	pandemic
easat-6827	business
easat-6827	journal
easat-6827	service quality
easat-6827	customer satisfaction
easat-6827	research
easat-6827	study
easat-6827	technology
easat-6827	respondent
easat-6827	covid-19
easat-6827	centres
easat-6827	impact
easat-6827	management
easat-6827	international
easat-6827	science
easat-6827	authors