id	keyword
easat-9640	process
easat-9640	business
easat-9640	vol
easat-9640	management
easat-9640	bpo
easat-9640	model
easat-9640	maturity
easat-9640	transformation
easat-9640	mmi
easat-9640	business process
easat-9640	innovation
easat-9640	analysis
easat-9640	mining
easat-9640	technology
easat-9640	optimization
easat-9640	effect
easat-9640	research
easat-9640	study
easat-9640	authors
easat-9640	data
easat-9640	table