id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
educatio-1613	Ajadi, Olugbenga Timothy	Ombudsman Mechanism and Conflict Resolution in Southwestern Nigerian University	2025	9	.pdf	application/pdf	3946	176	47	Mean Std Human orientation of complaints handlers 144 48.0% 95 31.7% 61 20.3% 0 0.0% 3.28 1.00 Management Acceptance and utilization of handlers’ resolution 132 44.0% 105 35.0% 63 21.0% 0 0.0% 3.17 .98 Consideration of complainants in resolution process 146 48.7% 67 22.3% 77 25.7% 10 3.3% 3.16 0.85 Adequacy of delegation of dispute resolution 119 39.7% 108 36.0% 64 21.3% 9 3.3% 3.12 1.00 Olugbenga Timothy Ajadi Ombudsman Mechanism And Conflict Resolution In Southwestern Nigerian University Volume 9, Number 2, November 2025 | 361 zzzzzz Human and Task orientation of complaints handler 121 40.3% 98 32.7% 73 24.3% 8 2.7% 3.11 0.50 Task orientation of complaints handlers 108 36.6% 109 36.3% 71 23.7% 12 4.0% 3.04 0.17 Table 5 reveals the rating of the factors that determines the perception of the non-academic staff about dispute handlers in their institutions. Mean STD Adequacy of delegation of dispute resolution 151 50.3% 88 29.3% 61 20.3% 0 0.0% 3.30 0.02 Consideration of complainants in resolution process 133 44.3% 109 36.3% 58 19.3% 0 0.0% 3.25 0.34 Management Acceptance and utilization of handlers’ resolution 113 37.3% 125 41.7% 62 20.7% 0 0.0% 3.17 0.56 Task orientation of complaints handlers 120 40.0% 107 35.7% 73 24.3% 0 0.0% 3.16 0.4 Human and Task orientation of complaints handler 146 48.7% 62 20.7% 71 23.7% 21 7.0% 3.11 0.61 Human orientation of complaints handlers 112 37.3% 107 35.6% 71 23.7% 10 3.3% 3.07 0.3 Table 4 reveals the rating of the factors that determines the perception of the academic staff about dispute handlers in their institutions.	cache/educatio-1613.pdf	txt/educatio-1613.txt