id	sid	tid	token	lemma	pos
educatio-1613	1	1	educatio	educatio	NOUN
educatio-1613	1	2	:	:	PUNCT
educatio-1613	1	3	journal	journal	NOUN
educatio-1613	1	4	of	of	ADP
educatio-1613	1	5	education	education	NOUN
educatio-1613	1	6	volume	volume	NOUN
educatio-1613	1	7	9	9	NUM
educatio-1613	1	8	,	,	PUNCT
educatio-1613	1	9	number	number	NOUN
educatio-1613	1	10	2	2	NUM
educatio-1613	1	11	,	,	PUNCT
educatio-1613	1	12	november	november	PROPN
educatio-1613	1	13	2025	2025	NUM
educatio-1613	1	14	issn	issn	VERB
educatio-1613	1	15	:	:	PUNCT
educatio-1613	1	16	2579	2579	NUM
educatio-1613	1	17	-	-	SYM
educatio-1613	1	18	8383	8383	NUM
educatio-1613	1	19	(	(	PUNCT
educatio-1613	1	20	print	print	NOUN
educatio-1613	1	21	)	)	PUNCT
educatio-1613	1	22	issn	issn	PROPN
educatio-1613	1	23	:	:	PUNCT
educatio-1613	1	24	2579	2579	NUM
educatio-1613	1	25	-	-	SYM
educatio-1613	1	26	8405	8405	NUM
educatio-1613	1	27	(	(	PUNCT
educatio-1613	1	28	online	online	ADJ
educatio-1613	1	29	)	)	PUNCT
educatio-1613	1	30	zzzzzz	zzzzzz	NOUN
educatio-1613	1	31	z	z	NOUN
educatio-1613	1	32	ombudsman	ombudsman	NOUN
educatio-1613	1	33	mechanism	mechanism	NOUN
educatio-1613	1	34	and	and	CCONJ
educatio-1613	1	35	conflict	conflict	NOUN
educatio-1613	1	36	resolution	resolution	NOUN
educatio-1613	1	37	in	in	ADP
educatio-1613	1	38	southwestern	southwestern	ADJ
educatio-1613	1	39	nigerian	nigerian	ADJ
educatio-1613	1	40	university	university	NOUN
educatio-1613	1	41	olugbenga	olugbenga	NOUN
educatio-1613	1	42	timothy	timothy	PROPN
educatio-1613	1	43	ajadi	ajadi	PROPN
educatio-1613	1	44	department	department	PROPN
educatio-1613	1	45	of	of	ADP
educatio-1613	1	46	educational	educational	ADJ
educatio-1613	1	47	management	management	NOUN
educatio-1613	1	48	,	,	PUNCT
educatio-1613	1	49	obafemi	obafemi	ADP
educatio-1613	1	50	awolowo	awolowo	PROPN
educatio-1613	1	51	university	university	PROPN
educatio-1613	1	52	,	,	PUNCT
educatio-1613	1	53	ile	ile	PROPN
educatio-1613	1	54	-	-	PUNCT
educatio-1613	1	55	ife	ife	PROPN
educatio-1613	1	56	,	,	PUNCT
educatio-1613	1	57	nigeria	nigeria	PROPN
educatio-1613	1	58	ajagbesope@yahoo.co.uk	ajagbesope@yahoo.co.uk	PROPN
educatio-1613	1	59	accepted	accept	VERB
educatio-1613	1	60	:	:	PUNCT
educatio-1613	1	61	10	10	NUM
educatio-1613	1	62	august	august	PROPN
educatio-1613	1	63	2025	2025	NUM
educatio-1613	1	64	reviewed	review	VERB
educatio-1613	1	65	:	:	PUNCT
educatio-1613	1	66	5	5	NUM
educatio-1613	1	67	september	september	PROPN
educatio-1613	1	68	,	,	PUNCT
educatio-1613	1	69	2025	2025	NUM
educatio-1613	1	70	published	publish	VERB
educatio-1613	1	71	:	:	PUNCT
educatio-1613	1	72	20	20	NUM
educatio-1613	1	73	november	november	NOUN
educatio-1613	1	74	2025	2025	NUM
educatio-1613	1	75	abstract	abstract	NOUN
educatio-1613	1	76	:	:	PUNCT
educatio-1613	1	77	disputes	dispute	NOUN
educatio-1613	1	78	are	be	AUX
educatio-1613	1	79	inevitable	inevitable	ADJ
educatio-1613	1	80	in	in	ADP
educatio-1613	1	81	educational	educational	ADJ
educatio-1613	1	82	institutions	institution	NOUN
educatio-1613	1	83	because	because	SCONJ
educatio-1613	1	84	it	it	PRON
educatio-1613	1	85	comprised	comprise	VERB
educatio-1613	1	86	of	of	ADP
educatio-1613	1	87	people	people	NOUN
educatio-1613	1	88	of	of	ADP
educatio-1613	1	89	diverse	diverse	ADJ
educatio-1613	1	90	characteristics	characteristic	NOUN
educatio-1613	1	91	and	and	CCONJ
educatio-1613	1	92	background	background	NOUN
educatio-1613	1	93	.	.	PUNCT
educatio-1613	2	1	therefore	therefore	ADV
educatio-1613	2	2	,	,	PUNCT
educatio-1613	2	3	this	this	DET
educatio-1613	2	4	study	study	NOUN
educatio-1613	2	5	examined	examine	VERB
educatio-1613	2	6	the	the	DET
educatio-1613	2	7	implementation	implementation	NOUN
educatio-1613	2	8	mechanism	mechanism	NOUN
educatio-1613	2	9	of	of	ADP
educatio-1613	2	10	ombudsman	ombudsman	NOUN
educatio-1613	2	11	and	and	CCONJ
educatio-1613	2	12	conflict	conflict	NOUN
educatio-1613	2	13	resolution	resolution	NOUN
educatio-1613	2	14	in	in	ADP
educatio-1613	2	15	the	the	DET
educatio-1613	2	16	southwestern	southwestern	ADJ
educatio-1613	2	17	nigerian	nigerian	ADJ
educatio-1613	2	18	university	university	NOUN
educatio-1613	2	19	.	.	PUNCT
educatio-1613	3	1	the	the	DET
educatio-1613	3	2	population	population	NOUN
educatio-1613	3	3	for	for	ADP
educatio-1613	3	4	the	the	DET
educatio-1613	3	5	study	study	NOUN
educatio-1613	3	6	comprised	comprise	VERB
educatio-1613	3	7	all	all	DET
educatio-1613	3	8	the	the	DET
educatio-1613	3	9	staff	staff	NOUN
educatio-1613	3	10	and	and	CCONJ
educatio-1613	3	11	students	student	NOUN
educatio-1613	3	12	from	from	ADP
educatio-1613	3	13	the	the	DET
educatio-1613	3	14	six	six	NUM
educatio-1613	3	15	federal	federal	ADJ
educatio-1613	3	16	universities	university	NOUN
educatio-1613	3	17	in	in	ADP
educatio-1613	3	18	southwestern	southwestern	PROPN
educatio-1613	3	19	nigeria	nigeria	PROPN
educatio-1613	3	20	.	.	PUNCT
educatio-1613	4	1	a	a	DET
educatio-1613	4	2	sample	sample	NOUN
educatio-1613	4	3	of	of	ADP
educatio-1613	4	4	300	300	NUM
educatio-1613	4	5	staff	staff	NOUN
educatio-1613	4	6	and	and	CCONJ
educatio-1613	4	7	300	300	NUM
educatio-1613	4	8	students	student	NOUN
educatio-1613	4	9	were	be	AUX
educatio-1613	4	10	selected	select	VERB
educatio-1613	4	11	from	from	ADP
educatio-1613	4	12	the	the	DET
educatio-1613	4	13	three	three	NUM
educatio-1613	4	14	selected	select	VERB
educatio-1613	4	15	universities	university	NOUN
educatio-1613	4	16	using	use	VERB
educatio-1613	4	17	simple	simple	ADJ
educatio-1613	4	18	random	random	ADJ
educatio-1613	4	19	and	and	CCONJ
educatio-1613	4	20	disproportional	disproportional	ADJ
educatio-1613	4	21	sampling	sampling	NOUN
educatio-1613	4	22	techniques	technique	NOUN
educatio-1613	4	23	.	.	PUNCT
educatio-1613	5	1	three	three	NUM
educatio-1613	5	2	instruments	instrument	NOUN
educatio-1613	5	3	were	be	AUX
educatio-1613	5	4	adopted	adopt	VERB
educatio-1613	5	5	for	for	ADP
educatio-1613	5	6	the	the	DET
educatio-1613	5	7	study	study	NOUN
educatio-1613	5	8	:	:	PUNCT
educatio-1613	5	9	academic	academic	ADJ
educatio-1613	5	10	staff	staff	NOUN
educatio-1613	5	11	complaints	complaint	VERB
educatio-1613	5	12	satisfactory	satisfactory	ADJ
educatio-1613	5	13	questionnaire	questionnaire	NOUN
educatio-1613	5	14	(	(	PUNCT
educatio-1613	5	15	ascsq	ascsq	ADJ
educatio-1613	5	16	)	)	PUNCT
educatio-1613	5	17	,	,	PUNCT
educatio-1613	5	18	non	non	X
educatio-1613	5	19	academic	academic	ADJ
educatio-1613	5	20	staff	staff	NOUN
educatio-1613	5	21	complaints	complaint	VERB
educatio-1613	5	22	satisfactory	satisfactory	ADJ
educatio-1613	5	23	questionnaire	questionnaire	NOUN
educatio-1613	5	24	(	(	PUNCT
educatio-1613	5	25	nascsq	nascsq	NOUN
educatio-1613	5	26	)	)	PUNCT
educatio-1613	5	27	and	and	CCONJ
educatio-1613	5	28	students	student	NOUN
educatio-1613	5	29	complaints	complaint	NOUN
educatio-1613	5	30	satisfaction	satisfaction	NOUN
educatio-1613	5	31	questionnaire	questionnaire	NOUN
educatio-1613	5	32	(	(	PUNCT
educatio-1613	5	33	stcsq	stcsq	NOUN
educatio-1613	5	34	)	)	PUNCT
educatio-1613	5	35	.	.	PUNCT
educatio-1613	6	1	descriptive	descriptive	ADJ
educatio-1613	6	2	statistics	statistic	NOUN
educatio-1613	6	3	was	be	AUX
educatio-1613	6	4	used	use	VERB
educatio-1613	6	5	to	to	PART
educatio-1613	6	6	answer	answer	VERB
educatio-1613	6	7	the	the	DET
educatio-1613	6	8	two	two	NUM
educatio-1613	6	9	research	research	NOUN
educatio-1613	6	10	questions	question	NOUN
educatio-1613	6	11	raised	raise	VERB
educatio-1613	6	12	for	for	ADP
educatio-1613	6	13	the	the	DET
educatio-1613	6	14	study	study	NOUN
educatio-1613	6	15	.	.	PUNCT
educatio-1613	7	1	the	the	DET
educatio-1613	7	2	results	result	NOUN
educatio-1613	7	3	reveals	reveal	VERB
educatio-1613	7	4	that	that	SCONJ
educatio-1613	7	5	the	the	DET
educatio-1613	7	6	way	way	NOUN
educatio-1613	7	7	the	the	DET
educatio-1613	7	8	sampled	sampled	ADJ
educatio-1613	7	9	universities	university	NOUN
educatio-1613	7	10	handle	handle	VERB
educatio-1613	7	11	complaints	complaint	NOUN
educatio-1613	7	12	could	could	AUX
educatio-1613	7	13	be	be	AUX
educatio-1613	7	14	said	say	VERB
educatio-1613	7	15	to	to	PART
educatio-1613	7	16	be	be	AUX
educatio-1613	7	17	in	in	ADP
educatio-1613	7	18	orderly	orderly	ADJ
educatio-1613	7	19	manner	manner	NOUN
educatio-1613	7	20	and	and	CCONJ
educatio-1613	7	21	that	that	SCONJ
educatio-1613	7	22	students	student	NOUN
educatio-1613	7	23	have	have	VERB
educatio-1613	7	24	good	good	ADJ
educatio-1613	7	25	perception	perception	NOUN
educatio-1613	7	26	about	about	ADP
educatio-1613	7	27	how	how	SCONJ
educatio-1613	7	28	the	the	DET
educatio-1613	7	29	complaints	complaint	NOUN
educatio-1613	7	30	is	be	AUX
educatio-1613	7	31	being	be	AUX
educatio-1613	7	32	handled	handle	VERB
educatio-1613	7	33	.	.	PUNCT
educatio-1613	8	1	the	the	DET
educatio-1613	8	2	study	study	NOUN
educatio-1613	8	3	recommends	recommend	VERB
educatio-1613	8	4	that	that	SCONJ
educatio-1613	8	5	nigerian	nigerian	ADJ
educatio-1613	8	6	universities	university	NOUN
educatio-1613	8	7	should	should	AUX
educatio-1613	8	8	put	put	VERB
educatio-1613	8	9	in	in	ADP
educatio-1613	8	10	place	place	NOUN
educatio-1613	8	11	an	an	DET
educatio-1613	8	12	ombudsman	ombudsman	NOUN
educatio-1613	8	13	office	office	NOUN
educatio-1613	8	14	that	that	PRON
educatio-1613	8	15	will	will	AUX
educatio-1613	8	16	handle	handle	VERB
educatio-1613	8	17	disputes	dispute	NOUN
educatio-1613	8	18	among	among	ADP
educatio-1613	8	19	students	student	NOUN
educatio-1613	8	20	and	and	CCONJ
educatio-1613	8	21	staff	staff	NOUN
educatio-1613	8	22	independently	independently	ADV
educatio-1613	8	23	and	and	CCONJ
educatio-1613	8	24	provide	provide	VERB
educatio-1613	8	25	a	a	DET
educatio-1613	8	26	preventive	preventive	ADJ
educatio-1613	8	27	mechanism	mechanism	NOUN
educatio-1613	8	28	that	that	PRON
educatio-1613	8	29	will	will	AUX
educatio-1613	8	30	not	not	PART
educatio-1613	8	31	allow	allow	VERB
educatio-1613	8	32	the	the	DET
educatio-1613	8	33	emergence	emergence	NOUN
educatio-1613	8	34	of	of	ADP
educatio-1613	8	35	complaints	complaint	NOUN
educatio-1613	8	36	from	from	ADP
educatio-1613	8	37	staff	staff	NOUN
educatio-1613	8	38	.	.	PUNCT
educatio-1613	9	1	keyword	keyword	NOUN
educatio-1613	9	2	:	:	PUNCT
educatio-1613	9	3	ombudsman	ombudsman	NOUN
educatio-1613	9	4	,	,	PUNCT
educatio-1613	9	5	dispute	dispute	NOUN
educatio-1613	9	6	,	,	PUNCT
educatio-1613	9	7	complaint	complaint	NOUN
educatio-1613	9	8	,	,	PUNCT
educatio-1613	9	9	non	non	ADJ
educatio-1613	9	10	-	-	ADJ
educatio-1613	9	11	partisan	partisan	ADJ
educatio-1613	9	12	and	and	CCONJ
educatio-1613	9	13	conflict	conflict	NOUN
educatio-1613	9	14	resolution	resolution	NOUN
educatio-1613	9	15	introduction	introduction	NOUN
educatio-1613	9	16	disputes	dispute	NOUN
educatio-1613	9	17	are	be	AUX
educatio-1613	9	18	inevitable	inevitable	ADJ
educatio-1613	9	19	in	in	ADP
educatio-1613	9	20	educational	educational	ADJ
educatio-1613	9	21	institutions	institution	NOUN
educatio-1613	9	22	because	because	SCONJ
educatio-1613	9	23	institutions	institution	NOUN
educatio-1613	9	24	comprises	comprise	VERB
educatio-1613	9	25	human	human	ADJ
educatio-1613	9	26	beings	being	NOUN
educatio-1613	9	27	.	.	PUNCT
educatio-1613	10	1	this	this	PRON
educatio-1613	10	2	is	be	AUX
educatio-1613	10	3	more	more	ADV
educatio-1613	10	4	apparent	apparent	ADJ
educatio-1613	10	5	in	in	ADP
educatio-1613	10	6	the	the	DET
educatio-1613	10	7	universities	university	NOUN
educatio-1613	10	8	due	due	ADP
educatio-1613	10	9	to	to	ADP
educatio-1613	10	10	its	its	PRON
educatio-1613	10	11	structure	structure	NOUN
educatio-1613	10	12	that	that	PRON
educatio-1613	10	13	allows	allow	VERB
educatio-1613	10	14	several	several	ADJ
educatio-1613	10	15	units	unit	NOUN
educatio-1613	10	16	or	or	CCONJ
educatio-1613	10	17	groups	group	NOUN
educatio-1613	10	18	to	to	PART
educatio-1613	10	19	share	share	VERB
educatio-1613	10	20	functional	functional	ADJ
educatio-1613	10	21	boundaries	boundary	NOUN
educatio-1613	10	22	in	in	ADP
educatio-1613	10	23	achieving	achieve	VERB
educatio-1613	10	24	set	set	VERB
educatio-1613	10	25	objectives	objective	NOUN
educatio-1613	10	26	.	.	PUNCT
educatio-1613	11	1	universities	university	NOUN
educatio-1613	11	2	comprises	comprise	VERB
educatio-1613	11	3	students	student	NOUN
educatio-1613	11	4	,	,	PUNCT
educatio-1613	11	5	academic	academic	ADJ
educatio-1613	11	6	and	and	CCONJ
educatio-1613	11	7	non	non	ADJ
educatio-1613	11	8	-	-	ADJ
educatio-1613	11	9	academic	academic	ADJ
educatio-1613	11	10	staff	staff	NOUN
educatio-1613	11	11	who	who	PRON
educatio-1613	11	12	must	must	AUX
educatio-1613	11	13	work	work	VERB
educatio-1613	11	14	harmoniously	harmoniously	ADV
educatio-1613	11	15	for	for	ADP
educatio-1613	11	16	-	-	PUNCT
educatio-1613	11	17	the	the	DET
educatio-1613	11	18	development	development	NOUN
educatio-1613	11	19	of	of	ADP
educatio-1613	11	20	an	an	DET
educatio-1613	11	21	institutional	institutional	ADJ
educatio-1613	11	22	structure	structure	NOUN
educatio-1613	11	23	.	.	PUNCT
educatio-1613	12	1	these	these	DET
educatio-1613	12	2	university	university	NOUN
educatio-1613	12	3	personnel	personnel	NOUN
educatio-1613	12	4	share	share	VERB
educatio-1613	12	5	functional	functional	ADJ
educatio-1613	12	6	boundaries	boundary	NOUN
educatio-1613	12	7	of	of	ADP
educatio-1613	12	8	exchange	exchange	NOUN
educatio-1613	12	9	of	of	ADP
educatio-1613	12	10	knowledge	knowledge	NOUN
educatio-1613	12	11	within	within	ADP
educatio-1613	12	12	the	the	DET
educatio-1613	12	13	system	system	NOUN
educatio-1613	12	14	.	.	PUNCT
educatio-1613	13	1	however	however	ADV
educatio-1613	13	2	,	,	PUNCT
educatio-1613	13	3	universities	university	NOUN
educatio-1613	13	4	in	in	ADP
educatio-1613	13	5	nigeria	nigeria	PROPN
educatio-1613	13	6	are	be	AUX
educatio-1613	13	7	characterized	characterize	VERB
educatio-1613	13	8	with	with	ADP
educatio-1613	13	9	internal	internal	ADJ
educatio-1613	13	10	and	and	CCONJ
educatio-1613	13	11	external	external	ADJ
educatio-1613	13	12	disputes	dispute	NOUN
educatio-1613	13	13	that	that	PRON
educatio-1613	13	14	militate	militate	VERB
educatio-1613	13	15	against	against	ADP
educatio-1613	13	16	effective	effective	ADJ
educatio-1613	13	17	service	service	NOUN
educatio-1613	13	18	delivery	delivery	NOUN
educatio-1613	13	19	.	.	PUNCT
educatio-1613	14	1	internal	internal	ADJ
educatio-1613	14	2	dispute	dispute	NOUN
educatio-1613	14	3	are	be	AUX
educatio-1613	14	4	disputes	dispute	NOUN
educatio-1613	14	5	between	between	ADP
educatio-1613	14	6	academic	academic	ADJ
educatio-1613	14	7	and/	and/	NOUN
educatio-1613	14	8	or	or	CCONJ
educatio-1613	14	9	non	non	ADJ
educatio-1613	14	10	-	-	ADJ
educatio-1613	14	11	academic	academic	ADJ
educatio-1613	14	12	staff	staff	NOUN
educatio-1613	14	13	and	and	CCONJ
educatio-1613	14	14	university	university	NOUN
educatio-1613	14	15	management	management	NOUN
educatio-1613	14	16	or	or	CCONJ
educatio-1613	14	17	between	between	ADP
educatio-1613	14	18	students	student	NOUN
educatio-1613	14	19	and	and	CCONJ
educatio-1613	14	20	university	university	NOUN
educatio-1613	14	21	management	management	NOUN
educatio-1613	14	22	.	.	PUNCT
educatio-1613	15	1	on	on	ADP
educatio-1613	15	2	the	the	DET
educatio-1613	15	3	other	other	ADJ
educatio-1613	15	4	hand	hand	NOUN
educatio-1613	15	5	,	,	PUNCT
educatio-1613	15	6	external	external	ADJ
educatio-1613	15	7	disputes	dispute	NOUN
educatio-1613	15	8	involves	involve	VERB
educatio-1613	15	9	academic	academic	ADJ
educatio-1613	15	10	or	or	CCONJ
educatio-1613	15	11	nonacademic	nonacademic	ADJ
educatio-1613	15	12	staff	staff	NOUN
educatio-1613	15	13	and/or	and/or	CCONJ
educatio-1613	15	14	students	student	NOUN
educatio-1613	15	15	and	and	CCONJ
educatio-1613	15	16	the	the	DET
educatio-1613	15	17	government	government	NOUN
educatio-1613	15	18	and/	and/	NOUN
educatio-1613	15	19	or	or	CCONJ
educatio-1613	15	20	with	with	ADP
educatio-1613	15	21	the	the	DET
educatio-1613	15	22	host	host	NOUN
educatio-1613	15	23	community	community	NOUN
educatio-1613	15	24	.	.	PUNCT
educatio-1613	16	1	historically	historically	ADV
educatio-1613	16	2	,	,	PUNCT
educatio-1613	16	3	individuals	individual	NOUN
educatio-1613	16	4	,	,	PUNCT
educatio-1613	16	5	social	social	ADJ
educatio-1613	16	6	and	and	CCONJ
educatio-1613	16	7	peer	peer	NOUN
educatio-1613	16	8	groups	group	NOUN
educatio-1613	16	9	and	and	CCONJ
educatio-1613	16	10	communities	community	NOUN
educatio-1613	16	11	have	have	AUX
educatio-1613	16	12	disputed	dispute	VERB
educatio-1613	16	13	over	over	ADP
educatio-1613	16	14	available	available	ADJ
educatio-1613	16	15	resources	resource	NOUN
educatio-1613	16	16	in	in	ADP
educatio-1613	16	17	form	form	NOUN
educatio-1613	16	18	of	of	ADP
educatio-1613	16	19	land	land	NOUN
educatio-1613	16	20	,	,	PUNCT
educatio-1613	16	21	human	human	ADJ
educatio-1613	16	22	and	and	CCONJ
educatio-1613	16	23	materials	material	NOUN
educatio-1613	16	24	resources	resource	NOUN
educatio-1613	16	25	available	available	ADJ
educatio-1613	16	26	in	in	ADP
educatio-1613	16	27	the	the	DET
educatio-1613	16	28	society	society	NOUN
educatio-1613	16	29	for	for	ADP
educatio-1613	16	30	human	human	ADJ
educatio-1613	16	31	survival	survival	NOUN
educatio-1613	16	32	.	.	PUNCT
educatio-1613	17	1	communities	community	NOUN
educatio-1613	17	2	have	have	AUX
educatio-1613	17	3	even	even	ADV
educatio-1613	17	4	fought	fight	VERB
educatio-1613	17	5	one	one	NUM
educatio-1613	17	6	another	another	DET
educatio-1613	17	7	and	and	CCONJ
educatio-1613	17	8	bitterly	bitterly	ADV
educatio-1613	17	9	sought	seek	VERB
educatio-1613	17	10	the	the	DET
educatio-1613	17	11	elimination	elimination	NOUN
educatio-1613	17	12	and/or	and/or	CCONJ
educatio-1613	17	13	subjugation	subjugation	NOUN
educatio-1613	17	14	of	of	ADP
educatio-1613	17	15	rivals	rival	NOUN
educatio-1613	17	16	,	,	PUNCT
educatio-1613	17	17	in	in	ADP
educatio-1613	17	18	order	order	NOUN
educatio-1613	17	19	to	to	PART
educatio-1613	17	20	control	control	VERB
educatio-1613	17	21	these	these	DET
educatio-1613	17	22	resources	resource	NOUN
educatio-1613	17	23	.	.	PUNCT
educatio-1613	18	1	at	at	ADP
educatio-1613	18	2	the	the	DET
educatio-1613	18	3	same	same	ADJ
educatio-1613	18	4	time	time	NOUN
educatio-1613	18	5	,	,	PUNCT
educatio-1613	18	6	human	human	ADJ
educatio-1613	18	7	societies	society	NOUN
educatio-1613	18	8	and	and	CCONJ
educatio-1613	18	9	groups	group	NOUN
educatio-1613	18	10	have	have	AUX
educatio-1613	18	11	found	find	VERB
educatio-1613	18	12	their	their	PRON
educatio-1613	18	13	own	own	ADJ
educatio-1613	18	14	ways	way	NOUN
educatio-1613	18	15	and	and	CCONJ
educatio-1613	18	16	means	mean	NOUN
educatio-1613	18	17	of	of	ADP
educatio-1613	18	18	resolving	resolve	VERB
educatio-1613	18	19	conflicts	conflict	NOUN
educatio-1613	18	20	without	without	ADP
educatio-1613	18	21	mailto:ajagbesope@yahoo.co.uk	mailto:ajagbesope@yahoo.co.uk	NOUN
educatio-1613	18	22	olugbenga	olugbenga	PROPN
educatio-1613	18	23	timothy	timothy	PROPN
educatio-1613	18	24	ajadi	ajadi	PROPN
educatio-1613	18	25	ombudsman	ombudsman	NOUN
educatio-1613	18	26	mechanism	mechanism	NOUN
educatio-1613	18	27	and	and	CCONJ
educatio-1613	18	28	conflict	conflict	NOUN
educatio-1613	18	29	resolution	resolution	NOUN
educatio-1613	18	30	in	in	ADP
educatio-1613	18	31	southwestern	southwestern	ADJ
educatio-1613	18	32	nigerian	nigerian	ADJ
educatio-1613	18	33	university	university	NOUN
educatio-1613	18	34	volume	volume	NOUN
educatio-1613	18	35	9	9	NUM
educatio-1613	18	36	,	,	PUNCT
educatio-1613	18	37	number	number	NOUN
educatio-1613	18	38	2	2	NUM
educatio-1613	18	39	,	,	PUNCT
educatio-1613	18	40	november	november	PROPN
educatio-1613	18	41	2025	2025	NUM
educatio-1613	18	42	|	|	ADV
educatio-1613	18	43	356	356	NUM
educatio-1613	18	44	zzzzzz	zzzzzz	NOUN
educatio-1613	18	45	degeneration	degeneration	NOUN
educatio-1613	18	46	.	.	PUNCT
educatio-1613	19	1	among	among	ADP
educatio-1613	19	2	the	the	DET
educatio-1613	19	3	conflict	conflict	NOUN
educatio-1613	19	4	resolution	resolution	NOUN
educatio-1613	19	5	methods	method	NOUN
educatio-1613	19	6	available	available	ADJ
educatio-1613	19	7	,	,	PUNCT
educatio-1613	19	8	according	accord	VERB
educatio-1613	19	9	to	to	ADP
educatio-1613	19	10	rajani	rajani	PROPN
educatio-1613	19	11	(	(	PUNCT
educatio-1613	19	12	2009	2009	NUM
educatio-1613	19	13	)	)	PUNCT
educatio-1613	19	14	was	be	AUX
educatio-1613	19	15	ombudsman	ombudsman	ADJ
educatio-1613	19	16	institution	institution	NOUN
educatio-1613	19	17	which	which	PRON
educatio-1613	19	18	has	have	AUX
educatio-1613	19	19	been	be	AUX
educatio-1613	19	20	closely	closely	ADV
educatio-1613	19	21	associated	associate	VERB
educatio-1613	19	22	with	with	ADP
educatio-1613	19	23	democracy	democracy	NOUN
educatio-1613	19	24	,	,	PUNCT
educatio-1613	19	25	democratic	democratic	ADJ
educatio-1613	19	26	development	development	NOUN
educatio-1613	19	27	,	,	PUNCT
educatio-1613	19	28	governance	governance	NOUN
educatio-1613	19	29	and	and	CCONJ
educatio-1613	19	30	public	public	ADJ
educatio-1613	19	31	administration	administration	NOUN
educatio-1613	19	32	in	in	ADP
educatio-1613	19	33	contemporary	contemporary	ADJ
educatio-1613	19	34	world	world	NOUN
educatio-1613	19	35	.	.	PUNCT
educatio-1613	20	1	it	it	PRON
educatio-1613	20	2	is	be	AUX
educatio-1613	20	3	viewed	view	VERB
educatio-1613	20	4	as	as	ADP
educatio-1613	20	5	an	an	DET
educatio-1613	20	6	easy	easy	ADJ
educatio-1613	20	7	mechanism	mechanism	NOUN
educatio-1613	20	8	of	of	ADP
educatio-1613	20	9	conflict	conflict	NOUN
educatio-1613	20	10	resolution	resolution	NOUN
educatio-1613	20	11	available	available	ADJ
educatio-1613	20	12	for	for	ADP
educatio-1613	20	13	common	common	ADJ
educatio-1613	20	14	people	people	NOUN
educatio-1613	20	15	against	against	ADP
educatio-1613	20	16	arbitrary	arbitrary	ADJ
educatio-1613	20	17	use	use	NOUN
educatio-1613	20	18	of	of	ADP
educatio-1613	20	19	power	power	NOUN
educatio-1613	20	20	by	by	ADP
educatio-1613	20	21	superior	superior	ADJ
educatio-1613	20	22	officer	officer	NOUN
educatio-1613	20	23	and	and	CCONJ
educatio-1613	20	24	government	government	NOUN
educatio-1613	20	25	functionaries	functionary	NOUN
educatio-1613	20	26	.	.	PUNCT
educatio-1613	21	1	hussaini	hussaini	PROPN
educatio-1613	21	2	(	(	PUNCT
educatio-1613	21	3	2010	2010	NUM
educatio-1613	21	4	)	)	PUNCT
educatio-1613	21	5	submitted	submit	VERB
educatio-1613	21	6	that	that	SCONJ
educatio-1613	21	7	with	with	ADP
educatio-1613	21	8	adoption	adoption	NOUN
educatio-1613	21	9	of	of	ADP
educatio-1613	21	10	ombudsman	ombudsman	ADJ
educatio-1613	21	11	institution	institution	NOUN
educatio-1613	21	12	,	,	PUNCT
educatio-1613	21	13	there	there	PRON
educatio-1613	21	14	is	be	VERB
educatio-1613	21	15	hope	hope	NOUN
educatio-1613	21	16	that	that	SCONJ
educatio-1613	21	17	the	the	DET
educatio-1613	21	18	right	right	NOUN
educatio-1613	21	19	and	and	CCONJ
educatio-1613	21	20	welfare	welfare	NOUN
educatio-1613	21	21	of	of	ADP
educatio-1613	21	22	the	the	DET
educatio-1613	21	23	subordinate	subordinate	ADJ
educatio-1613	21	24	or	or	CCONJ
educatio-1613	21	25	junior	junior	ADJ
educatio-1613	21	26	worker	worker	NOUN
educatio-1613	21	27	in	in	ADP
educatio-1613	21	28	any	any	DET
educatio-1613	21	29	human	human	ADJ
educatio-1613	21	30	establishment	establishment	NOUN
educatio-1613	21	31	will	will	AUX
educatio-1613	21	32	be	be	AUX
educatio-1613	21	33	protected	protect	VERB
educatio-1613	21	34	.	.	PUNCT
educatio-1613	22	1	according	accord	VERB
educatio-1613	22	2	to	to	ADP
educatio-1613	22	3	longley	longley	PROPN
educatio-1613	22	4	(	(	PUNCT
educatio-1613	22	5	2023	2023	NUM
educatio-1613	22	6	)	)	PUNCT
educatio-1613	22	7	,	,	PUNCT
educatio-1613	22	8	an	an	DET
educatio-1613	22	9	ombudsman	ombudsman	NOUN
educatio-1613	22	10	is	be	AUX
educatio-1613	22	11	a	a	DET
educatio-1613	22	12	neutral	neutral	ADJ
educatio-1613	22	13	and	and	CCONJ
educatio-1613	22	14	non	non	ADJ
educatio-1613	22	15	-	-	ADJ
educatio-1613	22	16	partisan	partisan	ADJ
educatio-1613	22	17	or	or	CCONJ
educatio-1613	22	18	committee	committee	NOUN
educatio-1613	22	19	of	of	ADP
educatio-1613	22	20	experienced	experienced	ADJ
educatio-1613	22	21	officers	officer	NOUN
educatio-1613	22	22	appointed	appoint	VERB
educatio-1613	22	23	by	by	ADP
educatio-1613	22	24	the	the	DET
educatio-1613	22	25	constituted	constituted	ADJ
educatio-1613	22	26	authority	authority	NOUN
educatio-1613	22	27	to	to	PART
educatio-1613	22	28	impartially	impartially	ADV
educatio-1613	22	29	investigate	investigate	VERB
educatio-1613	22	30	complaints	complaint	NOUN
educatio-1613	22	31	by	by	ADP
educatio-1613	22	32	individual	individual	ADJ
educatio-1613	22	33	citizen	citizen	NOUN
educatio-1613	22	34	against	against	ADP
educatio-1613	22	35	administrative	administrative	ADJ
educatio-1613	22	36	injustice	injustice	NOUN
educatio-1613	22	37	by	by	ADP
educatio-1613	22	38	public	public	ADJ
educatio-1613	22	39	officers.the	officers.the	DET
educatio-1613	22	40	committee	committee	NOUN
educatio-1613	22	41	deals	deal	VERB
educatio-1613	22	42	with	with	ADP
educatio-1613	22	43	specific	specific	ADJ
educatio-1613	22	44	complaints	complaint	NOUN
educatio-1613	22	45	from	from	ADP
educatio-1613	22	46	the	the	DET
educatio-1613	22	47	public	public	NOUN
educatio-1613	22	48	against	against	ADP
educatio-1613	22	49	administrative	administrative	ADJ
educatio-1613	22	50	injustice	injustice	NOUN
educatio-1613	22	51	and	and	CCONJ
educatio-1613	22	52	arbitrary	arbitrary	ADJ
educatio-1613	22	53	use	use	NOUN
educatio-1613	22	54	of	of	ADP
educatio-1613	22	55	power	power	NOUN
educatio-1613	22	56	.	.	PUNCT
educatio-1613	23	1	the	the	DET
educatio-1613	23	2	committee	committee	NOUN
educatio-1613	23	3	has	have	VERB
educatio-1613	23	4	power	power	NOUN
educatio-1613	23	5	to	to	PART
educatio-1613	23	6	investigate	investigate	VERB
educatio-1613	23	7	,	,	PUNCT
educatio-1613	23	8	report	report	VERB
educatio-1613	23	9	upon	upon	SCONJ
educatio-1613	23	10	and	and	CCONJ
educatio-1613	23	11	make	make	VERB
educatio-1613	23	12	recommendations	recommendation	NOUN
educatio-1613	23	13	about	about	ADP
educatio-1613	23	14	individual	individual	ADJ
educatio-1613	23	15	cases	case	NOUN
educatio-1613	23	16	handled	handle	VERB
educatio-1613	23	17	.	.	PUNCT
educatio-1613	24	1	the	the	DET
educatio-1613	24	2	committee	committee	NOUN
educatio-1613	24	3	is	be	AUX
educatio-1613	24	4	not	not	PART
educatio-1613	24	5	a	a	DET
educatio-1613	24	6	court	court	NOUN
educatio-1613	24	7	or	or	CCONJ
educatio-1613	24	8	tribunal	tribunal	NOUN
educatio-1613	24	9	,	,	PUNCT
educatio-1613	24	10	and	and	CCONJ
educatio-1613	24	11	has	have	VERB
educatio-1613	24	12	no	no	DET
educatio-1613	24	13	power	power	NOUN
educatio-1613	24	14	to	to	PART
educatio-1613	24	15	make	make	VERB
educatio-1613	24	16	orders	order	NOUN
educatio-1613	24	17	or	or	CCONJ
educatio-1613	24	18	to	to	PART
educatio-1613	24	19	reverse	reverse	VERB
educatio-1613	24	20	administrative	administrative	ADJ
educatio-1613	24	21	action	action	NOUN
educatio-1613	24	22	but	but	CCONJ
educatio-1613	24	23	empowers	empower	NOUN
educatio-1613	24	24	to	to	PART
educatio-1613	24	25	seek	seek	VERB
educatio-1613	24	26	solution	solution	NOUN
educatio-1613	24	27	to	to	ADP
educatio-1613	24	28	problems	problem	NOUN
educatio-1613	24	29	by	by	ADP
educatio-1613	24	30	a	a	DET
educatio-1613	24	31	process	process	NOUN
educatio-1613	24	32	of	of	ADP
educatio-1613	24	33	investigation	investigation	NOUN
educatio-1613	24	34	and	and	CCONJ
educatio-1613	24	35	conciliation	conciliation	NOUN
educatio-1613	24	36	.	.	PUNCT
educatio-1613	25	1	investopedia	investopedia	PROPN
educatio-1613	25	2	(	(	PUNCT
educatio-1613	25	3	2023	2023	NUM
educatio-1613	25	4	)	)	PUNCT
educatio-1613	25	5	informed	inform	VERB
educatio-1613	25	6	that	that	SCONJ
educatio-1613	25	7	an	an	DET
educatio-1613	25	8	ombudsman	ombudsman	NOUN
educatio-1613	25	9	's	's	PART
educatio-1613	25	10	decision	decision	NOUN
educatio-1613	25	11	may	may	AUX
educatio-1613	25	12	or	or	CCONJ
educatio-1613	25	13	may	may	AUX
educatio-1613	25	14	not	not	PART
educatio-1613	25	15	be	be	AUX
educatio-1613	25	16	legally	legally	ADV
educatio-1613	25	17	binding	binding	ADJ
educatio-1613	25	18	.	.	PUNCT
educatio-1613	26	1	even	even	ADV
educatio-1613	26	2	if	if	SCONJ
educatio-1613	26	3	not	not	PART
educatio-1613	26	4	binding	bind	VERB
educatio-1613	26	5	,	,	PUNCT
educatio-1613	26	6	the	the	DET
educatio-1613	26	7	decision	decision	NOUN
educatio-1613	26	8	typically	typically	ADV
educatio-1613	26	9	carries	carry	VERB
educatio-1613	26	10	considerable	considerable	ADJ
educatio-1613	26	11	weight	weight	NOUN
educatio-1613	26	12	.	.	PUNCT
educatio-1613	27	1	in	in	ADP
educatio-1613	27	2	view	view	NOUN
educatio-1613	27	3	of	of	ADP
educatio-1613	27	4	the	the	DET
educatio-1613	27	5	aforementioned	aforementioned	ADJ
educatio-1613	27	6	,	,	PUNCT
educatio-1613	27	7	universities	university	NOUN
educatio-1613	27	8	therefore	therefore	ADV
educatio-1613	27	9	,	,	PUNCT
educatio-1613	27	10	can	can	AUX
educatio-1613	27	11	not	not	PART
educatio-1613	27	12	afford	afford	VERB
educatio-1613	27	13	to	to	PART
educatio-1613	27	14	disregard	disregard	VERB
educatio-1613	27	15	the	the	DET
educatio-1613	27	16	feelings	feeling	NOUN
educatio-1613	27	17	of	of	ADP
educatio-1613	27	18	their	their	PRON
educatio-1613	27	19	workers	worker	NOUN
educatio-1613	27	20	.	.	PUNCT
educatio-1613	28	1	it	it	PRON
educatio-1613	28	2	is	be	AUX
educatio-1613	28	3	therefore	therefore	ADV
educatio-1613	28	4	imperative	imperative	ADJ
educatio-1613	28	5	for	for	SCONJ
educatio-1613	28	6	the	the	DET
educatio-1613	28	7	universities	university	NOUN
educatio-1613	28	8	to	to	PART
educatio-1613	28	9	set	set	VERB
educatio-1613	28	10	up	up	ADP
educatio-1613	28	11	stable	stable	ADJ
educatio-1613	28	12	,	,	PUNCT
educatio-1613	28	13	effective	effective	ADJ
educatio-1613	28	14	and	and	CCONJ
educatio-1613	28	15	trustworthy	trustworthy	ADJ
educatio-1613	28	16	non	non	ADJ
educatio-1613	28	17	-	-	ADJ
educatio-1613	28	18	partisan	partisan	ADJ
educatio-1613	28	19	committees	committee	NOUN
educatio-1613	28	20	to	to	PART
educatio-1613	28	21	serve	serve	VERB
educatio-1613	28	22	as	as	ADP
educatio-1613	28	23	mediating	mediate	VERB
educatio-1613	28	24	organ	organ	NOUN
educatio-1613	28	25	in	in	ADP
educatio-1613	28	26	order	order	NOUN
educatio-1613	28	27	to	to	PART
educatio-1613	28	28	avoid	avoid	VERB
educatio-1613	28	29	total	total	ADJ
educatio-1613	28	30	collapse	collapse	NOUN
educatio-1613	28	31	of	of	ADP
educatio-1613	28	32	harmonious	harmonious	ADJ
educatio-1613	28	33	relationship	relationship	NOUN
educatio-1613	28	34	among	among	ADP
educatio-1613	28	35	the	the	DET
educatio-1613	28	36	various	various	ADJ
educatio-1613	28	37	categories	category	NOUN
educatio-1613	28	38	of	of	ADP
educatio-1613	28	39	workers	worker	NOUN
educatio-1613	28	40	and	and	CCONJ
educatio-1613	28	41	students	student	NOUN
educatio-1613	28	42	in	in	ADP
educatio-1613	28	43	the	the	DET
educatio-1613	28	44	universities	university	NOUN
educatio-1613	28	45	.	.	PUNCT
educatio-1613	29	1	methods	method	NOUN
educatio-1613	29	2	the	the	DET
educatio-1613	29	3	descriptive	descriptive	ADJ
educatio-1613	29	4	research	research	NOUN
educatio-1613	29	5	design	design	NOUN
educatio-1613	29	6	was	be	AUX
educatio-1613	29	7	adopted	adopt	VERB
educatio-1613	29	8	for	for	ADP
educatio-1613	29	9	this	this	DET
educatio-1613	29	10	study	study	NOUN
educatio-1613	29	11	with	with	ADP
educatio-1613	29	12	population	population	NOUN
educatio-1613	29	13	of	of	ADP
educatio-1613	29	14	all	all	DET
educatio-1613	29	15	the	the	DET
educatio-1613	29	16	staff	staff	NOUN
educatio-1613	29	17	and	and	CCONJ
educatio-1613	29	18	students	student	NOUN
educatio-1613	29	19	from	from	ADP
educatio-1613	29	20	the	the	DET
educatio-1613	29	21	six	six	NUM
educatio-1613	29	22	federal	federal	ADJ
educatio-1613	29	23	universities	university	NOUN
educatio-1613	29	24	in	in	ADP
educatio-1613	29	25	southwestern	southwestern	ADJ
educatio-1613	29	26	nigeria	nigeria	PROPN
educatio-1613	29	27	(	(	PUNCT
educatio-1613	29	28	university	university	NOUN
educatio-1613	29	29	of	of	ADP
educatio-1613	29	30	lagos	lagos	PROPN
educatio-1613	29	31	,	,	PUNCT
educatio-1613	29	32	federal	federal	ADJ
educatio-1613	29	33	university	university	NOUN
educatio-1613	29	34	,	,	PUNCT
educatio-1613	29	35	abeokuta	abeokuta	PROPN
educatio-1613	29	36	,	,	PUNCT
educatio-1613	29	37	university	university	PROPN
educatio-1613	29	38	of	of	ADP
educatio-1613	29	39	ibadan	ibadan	PROPN
educatio-1613	29	40	,	,	PUNCT
educatio-1613	29	41	obafemi	obafemi	PROPN
educatio-1613	29	42	awolowo	awolowo	PROPN
educatio-1613	29	43	university	university	PROPN
educatio-1613	29	44	,	,	PUNCT
educatio-1613	29	45	federal	federal	ADJ
educatio-1613	29	46	university	university	PROPN
educatio-1613	29	47	of	of	ADP
educatio-1613	29	48	technology	technology	NOUN
educatio-1613	29	49	,	,	PUNCT
educatio-1613	29	50	akure	akure	NOUN
educatio-1613	29	51	and	and	CCONJ
educatio-1613	29	52	federal	federal	ADJ
educatio-1613	29	53	university	university	NOUN
educatio-1613	29	54	,	,	PUNCT
educatio-1613	29	55	oye	oye	NOUN
educatio-1613	29	56	-	-	PUNCT
educatio-1613	29	57	ekiti	ekiti	NOUN
educatio-1613	29	58	)	)	PUNCT
educatio-1613	29	59	.	.	PUNCT
educatio-1613	30	1	the	the	DET
educatio-1613	30	2	multi	multi	ADJ
educatio-1613	30	3	-	-	ADJ
educatio-1613	30	4	stage	stage	ADJ
educatio-1613	30	5	sampling	sampling	NOUN
educatio-1613	30	6	procedure	procedure	NOUN
educatio-1613	30	7	was	be	AUX
educatio-1613	30	8	adopted	adopt	VERB
educatio-1613	30	9	for	for	ADP
educatio-1613	30	10	this	this	DET
educatio-1613	30	11	study	study	NOUN
educatio-1613	30	12	.	.	PUNCT
educatio-1613	31	1	simple	simple	ADJ
educatio-1613	31	2	random	random	ADJ
educatio-1613	31	3	technique	technique	NOUN
educatio-1613	31	4	was	be	AUX
educatio-1613	31	5	used	use	VERB
educatio-1613	31	6	to	to	PART
educatio-1613	31	7	select	select	VERB
educatio-1613	31	8	three	three	NUM
educatio-1613	31	9	of	of	ADP
educatio-1613	31	10	the	the	DET
educatio-1613	31	11	six	six	NUM
educatio-1613	31	12	universities	university	NOUN
educatio-1613	31	13	in	in	ADP
educatio-1613	31	14	southwestern	southwestern	ADJ
educatio-1613	31	15	nigeria	nigeria	PROPN
educatio-1613	31	16	while	while	SCONJ
educatio-1613	31	17	disproportional	disproportional	ADJ
educatio-1613	31	18	sampling	sampling	NOUN
educatio-1613	31	19	technique	technique	NOUN
educatio-1613	31	20	was	be	AUX
educatio-1613	31	21	used	use	VERB
educatio-1613	31	22	to	to	PART
educatio-1613	31	23	select	select	VERB
educatio-1613	31	24	100	100	NUM
educatio-1613	31	25	students	student	NOUN
educatio-1613	31	26	and	and	CCONJ
educatio-1613	31	27	100	100	NUM
educatio-1613	31	28	staff	staff	NOUN
educatio-1613	31	29	from	from	ADP
educatio-1613	31	30	each	each	PRON
educatio-1613	31	31	of	of	ADP
educatio-1613	31	32	the	the	DET
educatio-1613	31	33	selected	select	VERB
educatio-1613	31	34	universities	university	NOUN
educatio-1613	31	35	across	across	ADP
educatio-1613	31	36	levels	level	NOUN
educatio-1613	31	37	and	and	CCONJ
educatio-1613	31	38	cadres	cadre	NOUN
educatio-1613	31	39	.	.	PUNCT
educatio-1613	32	1	the	the	DET
educatio-1613	32	2	techniques	technique	NOUN
educatio-1613	32	3	are	be	AUX
educatio-1613	32	4	to	to	PART
educatio-1613	32	5	give	give	VERB
educatio-1613	32	6	equal	equal	ADJ
educatio-1613	32	7	chance	chance	NOUN
educatio-1613	32	8	for	for	SCONJ
educatio-1613	32	9	the	the	DET
educatio-1613	32	10	universities	university	NOUN
educatio-1613	32	11	in	in	ADP
educatio-1613	32	12	southwestern	southwestern	ADJ
educatio-1613	32	13	nigeria	nigeria	PROPN
educatio-1613	32	14	of	of	ADP
educatio-1613	32	15	been	be	AUX
educatio-1613	32	16	selected	select	VERB
educatio-1613	32	17	and	and	CCONJ
educatio-1613	32	18	allow	allow	VERB
educatio-1613	32	19	equal	equal	ADJ
educatio-1613	32	20	representation	representation	NOUN
educatio-1613	32	21	or	or	CCONJ
educatio-1613	32	22	participants	participant	NOUN
educatio-1613	32	23	irrespective	irrespective	ADV
educatio-1613	32	24	of	of	ADP
educatio-1613	32	25	the	the	DET
educatio-1613	32	26	staff	staff	NOUN
educatio-1613	32	27	and	and	CCONJ
educatio-1613	32	28	students	student	NOUN
educatio-1613	32	29	population	population	NOUN
educatio-1613	32	30	in	in	ADP
educatio-1613	32	31	each	each	PRON
educatio-1613	32	32	of	of	ADP
educatio-1613	32	33	the	the	DET
educatio-1613	32	34	selected	select	VERB
educatio-1613	32	35	universities	university	NOUN
educatio-1613	32	36	.	.	PUNCT
educatio-1613	33	1	three	three	NUM
educatio-1613	33	2	research	research	NOUN
educatio-1613	33	3	instruments	instrument	NOUN
educatio-1613	33	4	were	be	AUX
educatio-1613	33	5	adopted	adopt	VERB
educatio-1613	33	6	for	for	ADP
educatio-1613	33	7	this	this	DET
educatio-1613	33	8	study	study	NOUN
educatio-1613	33	9	.	.	PUNCT
educatio-1613	34	1	these	these	PRON
educatio-1613	34	2	are	be	AUX
educatio-1613	34	3	:	:	PUNCT
educatio-1613	34	4	academic	academic	ADJ
educatio-1613	34	5	staff	staff	NOUN
educatio-1613	34	6	complaints	complaint	VERB
educatio-1613	34	7	satisfactory	satisfactory	ADJ
educatio-1613	34	8	questionnaire	questionnaire	NOUN
educatio-1613	34	9	(	(	PUNCT
educatio-1613	34	10	ascsq	ascsq	ADJ
educatio-1613	34	11	)	)	PUNCT
educatio-1613	34	12	,	,	PUNCT
educatio-1613	34	13	none	none	NOUN
educatio-1613	34	14	academic	academic	ADJ
educatio-1613	34	15	staff	staff	NOUN
educatio-1613	34	16	complaints	complaint	VERB
educatio-1613	34	17	satisfactory	satisfactory	ADJ
educatio-1613	34	18	questionnaire	questionnaire	NOUN
educatio-1613	34	19	(	(	PUNCT
educatio-1613	34	20	nascsq	nascsq	NOUN
educatio-1613	34	21	)	)	PUNCT
educatio-1613	34	22	,	,	PUNCT
educatio-1613	34	23	and	and	CCONJ
educatio-1613	34	24	students	student	NOUN
educatio-1613	34	25	complaints	complaint	VERB
educatio-1613	34	26	satisfactory	satisfactory	ADJ
educatio-1613	34	27	questionnaire	questionnaire	NOUN
educatio-1613	34	28	(	(	PUNCT
educatio-1613	34	29	stcsq	stcsq	NOUN
educatio-1613	34	30	)	)	PUNCT
educatio-1613	34	31	.	.	PUNCT
educatio-1613	35	1	the	the	DET
educatio-1613	35	2	ascsq	ascsq	ADJ
educatio-1613	35	3	,	,	PUNCT
educatio-1613	35	4	nassq	nassq	NOUN
educatio-1613	35	5	and	and	CCONJ
educatio-1613	35	6	stcsq	stcsq	PROPN
educatio-1613	35	7	were	be	AUX
educatio-1613	35	8	divided	divide	VERB
educatio-1613	35	9	into	into	ADP
educatio-1613	35	10	two	two	NUM
educatio-1613	35	11	sections	section	NOUN
educatio-1613	35	12	each	each	PRON
educatio-1613	35	13	.	.	PUNCT
educatio-1613	36	1	section	section	NOUN
educatio-1613	36	2	a	a	PRON
educatio-1613	36	3	is	be	AUX
educatio-1613	36	4	designed	design	VERB
educatio-1613	36	5	to	to	PART
educatio-1613	36	6	collect	collect	VERB
educatio-1613	36	7	data	datum	NOUN
educatio-1613	36	8	on	on	ADP
educatio-1613	36	9	personal	personal	ADJ
educatio-1613	36	10	information	information	NOUN
educatio-1613	36	11	while	while	SCONJ
educatio-1613	36	12	section	section	PROPN
educatio-1613	36	13	b	b	PROPN
educatio-1613	36	14	contains	contain	VERB
educatio-1613	36	15	items	item	NOUN
educatio-1613	36	16	on	on	ADP
educatio-1613	36	17	the	the	DET
educatio-1613	36	18	indicators	indicator	NOUN
educatio-1613	36	19	of	of	ADP
educatio-1613	36	20	the	the	DET
educatio-1613	36	21	variables	variable	NOUN
educatio-1613	36	22	under	under	ADP
educatio-1613	36	23	study	study	NOUN
educatio-1613	36	24	.	.	PUNCT
educatio-1613	37	1	for	for	ADP
educatio-1613	37	2	validity	validity	NOUN
educatio-1613	37	3	of	of	ADP
educatio-1613	37	4	the	the	DET
educatio-1613	37	5	instruments	instrument	NOUN
educatio-1613	37	6	,	,	PUNCT
educatio-1613	37	7	copies	copy	NOUN
educatio-1613	37	8	were	be	AUX
educatio-1613	37	9	sent	send	VERB
educatio-1613	37	10	to	to	ADP
educatio-1613	37	11	experts	expert	NOUN
educatio-1613	37	12	in	in	ADP
educatio-1613	37	13	personnel	personnel	NOUN
educatio-1613	37	14	administration	administration	NOUN
educatio-1613	37	15	and	and	CCONJ
educatio-1613	37	16	conflict	conflict	NOUN
educatio-1613	37	17	resolution	resolution	NOUN
educatio-1613	37	18	for	for	ADP
educatio-1613	37	19	their	their	PRON
educatio-1613	37	20	review	review	NOUN
educatio-1613	37	21	.	.	PUNCT
educatio-1613	38	1	the	the	DET
educatio-1613	38	2	criticisms	criticism	NOUN
educatio-1613	38	3	and	and	CCONJ
educatio-1613	38	4	corrections	correction	NOUN
educatio-1613	38	5	were	be	AUX
educatio-1613	38	6	used	use	VERB
educatio-1613	38	7	to	to	PART
educatio-1613	38	8	improve	improve	VERB
educatio-1613	38	9	on	on	ADP
educatio-1613	38	10	the	the	DET
educatio-1613	38	11	final	final	ADJ
educatio-1613	38	12	draft	draft	NOUN
educatio-1613	38	13	.	.	PUNCT
educatio-1613	39	1	to	to	PART
educatio-1613	39	2	ensure	ensure	VERB
educatio-1613	39	3	that	that	SCONJ
educatio-1613	39	4	the	the	DET
educatio-1613	39	5	instruments	instrument	NOUN
educatio-1613	39	6	were	be	AUX
educatio-1613	39	7	reliable	reliable	ADJ
educatio-1613	39	8	,	,	PUNCT
educatio-1613	39	9	test	test	NOUN
educatio-1613	39	10	-	-	PUNCT
educatio-1613	39	11	retest	retest	NOUN
educatio-1613	39	12	of	of	ADP
educatio-1613	39	13	the	the	DET
educatio-1613	39	14	instrument	instrument	NOUN
educatio-1613	39	15	was	be	AUX
educatio-1613	39	16	carried	carry	VERB
educatio-1613	39	17	out	out	ADP
educatio-1613	39	18	on	on	ADP
educatio-1613	39	19	20	20	NUM
educatio-1613	39	20	each	each	PRON
educatio-1613	39	21	of	of	ADP
educatio-1613	39	22	academic	academic	ADJ
educatio-1613	39	23	,	,	PUNCT
educatio-1613	39	24	non	non	ADJ
educatio-1613	39	25	-	-	ADJ
educatio-1613	39	26	academic	academic	ADJ
educatio-1613	39	27	and	and	CCONJ
educatio-1613	39	28	students	student	NOUN
educatio-1613	39	29	of	of	ADP
educatio-1613	39	30	olabisi	olabisi	ADJ
educatio-1613	39	31	onabanjo	onabanjo	PROPN
educatio-1613	39	32	university	university	NOUN
educatio-1613	39	33	,	,	PUNCT
educatio-1613	39	34	ago	ago	ADV
educatio-1613	39	35	-	-	PUNCT
educatio-1613	39	36	iwoye	iwoye	VERB
educatio-1613	39	37	which	which	PRON
educatio-1613	39	38	was	be	AUX
educatio-1613	39	39	not	not	PART
educatio-1613	39	40	part	part	NOUN
educatio-1613	39	41	of	of	ADP
educatio-1613	39	42	the	the	DET
educatio-1613	39	43	olugbenga	olugbenga	NOUN
educatio-1613	39	44	timothy	timothy	PROPN
educatio-1613	39	45	ajadi	ajadi	PROPN
educatio-1613	39	46	ombudsman	ombudsman	NOUN
educatio-1613	39	47	mechanism	mechanism	NOUN
educatio-1613	39	48	and	and	CCONJ
educatio-1613	39	49	conflict	conflict	NOUN
educatio-1613	39	50	resolution	resolution	NOUN
educatio-1613	39	51	in	in	ADP
educatio-1613	39	52	southwestern	southwestern	ADJ
educatio-1613	39	53	nigerian	nigerian	ADJ
educatio-1613	39	54	university	university	NOUN
educatio-1613	39	55	volume	volume	NOUN
educatio-1613	39	56	9	9	NUM
educatio-1613	39	57	,	,	PUNCT
educatio-1613	39	58	number	number	NOUN
educatio-1613	39	59	2	2	NUM
educatio-1613	39	60	,	,	PUNCT
educatio-1613	39	61	november	november	PROPN
educatio-1613	39	62	2025	2025	NUM
educatio-1613	39	63	|	|	ADV
educatio-1613	39	64	357	357	NUM
educatio-1613	39	65	zzzzzz	zzzzzz	NOUN
educatio-1613	39	66	subject	subject	NOUN
educatio-1613	39	67	for	for	ADP
educatio-1613	39	68	this	this	DET
educatio-1613	39	69	study	study	NOUN
educatio-1613	39	70	.	.	PUNCT
educatio-1613	40	1	the	the	DET
educatio-1613	40	2	reliability	reliability	NOUN
educatio-1613	40	3	value	value	NOUN
educatio-1613	40	4	of	of	ADP
educatio-1613	40	5	0.87	0.87	NUM
educatio-1613	40	6	,	,	PUNCT
educatio-1613	40	7	0.84	0.84	NUM
educatio-1613	40	8	and	and	CCONJ
educatio-1613	40	9	0.81	0.81	NUM
educatio-1613	40	10	was	be	AUX
educatio-1613	40	11	obtained	obtain	VERB
educatio-1613	40	12	for	for	ADP
educatio-1613	40	13	ascsq	ascsq	ADJ
educatio-1613	40	14	,	,	PUNCT
educatio-1613	40	15	nascsq	nascsq	NOUN
educatio-1613	40	16	and	and	CCONJ
educatio-1613	40	17	stcsq	stcsq	VERB
educatio-1613	40	18	respectively	respectively	ADV
educatio-1613	40	19	.	.	PUNCT
educatio-1613	41	1	the	the	DET
educatio-1613	41	2	researcher	researcher	NOUN
educatio-1613	41	3	personally	personally	ADV
educatio-1613	41	4	administered	administer	VERB
educatio-1613	41	5	the	the	DET
educatio-1613	41	6	instruments	instrument	NOUN
educatio-1613	41	7	with	with	ADP
educatio-1613	41	8	three	three	NUM
educatio-1613	41	9	research	research	NOUN
educatio-1613	41	10	assistants	assistant	NOUN
educatio-1613	41	11	who	who	PRON
educatio-1613	41	12	were	be	AUX
educatio-1613	41	13	adequately	adequately	ADV
educatio-1613	41	14	trained	train	VERB
educatio-1613	41	15	by	by	ADP
educatio-1613	41	16	the	the	DET
educatio-1613	41	17	researcher	researcher	NOUN
educatio-1613	41	18	for	for	ADP
educatio-1613	41	19	the	the	DET
educatio-1613	41	20	exercise	exercise	NOUN
educatio-1613	41	21	.	.	PUNCT
educatio-1613	42	1	simple	simple	ADJ
educatio-1613	42	2	percentage	percentage	NOUN
educatio-1613	42	3	was	be	AUX
educatio-1613	42	4	used	use	VERB
educatio-1613	42	5	to	to	PART
educatio-1613	42	6	answer	answer	VERB
educatio-1613	42	7	the	the	DET
educatio-1613	42	8	two	two	NUM
educatio-1613	42	9	research	research	NOUN
educatio-1613	42	10	questions	question	NOUN
educatio-1613	42	11	raised	raise	VERB
educatio-1613	42	12	for	for	ADP
educatio-1613	42	13	the	the	DET
educatio-1613	42	14	study	study	NOUN
educatio-1613	42	15	result	result	NOUN
educatio-1613	42	16	and	and	CCONJ
educatio-1613	42	17	discussion	discussion	NOUN
educatio-1613	42	18	research	research	NOUN
educatio-1613	42	19	question	question	NOUN
educatio-1613	42	20	1	1	NUM
educatio-1613	42	21	:	:	PUNCT
educatio-1613	42	22	what	what	PRON
educatio-1613	42	23	is	be	AUX
educatio-1613	42	24	the	the	DET
educatio-1613	42	25	perception	perception	NOUN
educatio-1613	42	26	of	of	ADP
educatio-1613	42	27	academic	academic	ADJ
educatio-1613	42	28	staff	staff	NOUN
educatio-1613	42	29	/	/	SYM
educatio-1613	42	30	students	student	NOUN
educatio-1613	42	31	about	about	ADP
educatio-1613	42	32	complaints	complaint	NOUN
educatio-1613	42	33	handling	handle	VERB
educatio-1613	42	34	in	in	ADP
educatio-1613	42	35	their	their	PRON
educatio-1613	42	36	institutions	institution	NOUN
educatio-1613	42	37	?	?	PUNCT
educatio-1613	43	1	n=300	n=300	NUM
educatio-1613	43	2	description	description	NOUN
educatio-1613	43	3	sa	sa	VERB
educatio-1613	43	4	a	a	DET
educatio-1613	43	5	d	d	NOUN
educatio-1613	43	6	sd	sd	NOUN
educatio-1613	43	7	mean	mean	VERB
educatio-1613	43	8	std	std	NOUN
educatio-1613	43	9	there	there	PRON
educatio-1613	43	10	is	be	VERB
educatio-1613	43	11	wide	wide	ADJ
educatio-1613	43	12	spread	spread	NOUN
educatio-1613	43	13	manner	manner	NOUN
educatio-1613	43	14	of	of	ADP
educatio-1613	43	15	handling	handle	VERB
educatio-1613	43	16	complaints	complaint	NOUN
educatio-1613	43	17	in	in	ADP
educatio-1613	43	18	your	your	PRON
educatio-1613	43	19	institution	institution	NOUN
educatio-1613	43	20	151	151	NUM
educatio-1613	43	21	50.3	50.3	NUM
educatio-1613	43	22	%	%	NOUN
educatio-1613	43	23	88	88	NUM
educatio-1613	43	24	29.3	29.3	NUM
educatio-1613	43	25	%	%	NOUN
educatio-1613	43	26	61	61	NUM
educatio-1613	43	27	20.3	20.3	NUM
educatio-1613	43	28	%	%	NOUN
educatio-1613	43	29	0	0	NUM
educatio-1613	43	30	0.0	0.0	NUM
educatio-1613	43	31	%	%	NOUN
educatio-1613	43	32	3.30	3.30	NUM
educatio-1613	43	33	.95	.95	NUM
educatio-1613	43	34	my	my	PRON
educatio-1613	43	35	institution	institution	NOUN
educatio-1613	43	36	is	be	AUX
educatio-1613	43	37	aware	aware	ADJ
educatio-1613	43	38	of	of	ADP
educatio-1613	44	1	public	public	ADJ
educatio-1613	44	2	complaints	complaint	NOUN
educatio-1613	44	3	commission	commission	NOUN
educatio-1613	44	4	directive	directive	NOUN
educatio-1613	44	5	(	(	PUNCT
educatio-1613	44	6	pccd	pccd	NOUN
educatio-1613	44	7	)	)	PUNCT
educatio-1613	44	8	requirements	requirement	VERB
educatio-1613	44	9	146	146	NUM
educatio-1613	44	10	48.7	48.7	NUM
educatio-1613	44	11	%	%	NOUN
educatio-1613	44	12	85	85	NUM
educatio-1613	44	13	28.3	28.3	NUM
educatio-1613	44	14	%	%	NOUN
educatio-1613	44	15	69	69	NUM
educatio-1613	44	16	23.0	23.0	NUM
educatio-1613	44	17	%	%	NOUN
educatio-1613	44	18	0	0	NUM
educatio-1613	44	19	0.0	0.0	NUM
educatio-1613	44	20	%	%	NOUN
educatio-1613	44	21	3.26	3.26	NUM
educatio-1613	44	22	.95	.95	NUM
educatio-1613	44	23	my	my	PRON
educatio-1613	44	24	institution	institution	NOUN
educatio-1613	44	25	is	be	AUX
educatio-1613	44	26	aware	aware	ADJ
educatio-1613	44	27	of	of	ADP
educatio-1613	44	28	the	the	DET
educatio-1613	44	29	benefit	benefit	NOUN
educatio-1613	44	30	of	of	ADP
educatio-1613	44	31	proper	proper	ADJ
educatio-1613	44	32	handling	handling	NOUN
educatio-1613	44	33	of	of	ADP
educatio-1613	44	34	complaints	complaint	NOUN
educatio-1613	44	35	139	139	NUM
educatio-1613	44	36	46.3	46.3	NUM
educatio-1613	44	37	%	%	NOUN
educatio-1613	44	38	101	101	NUM
educatio-1613	44	39	33.7	33.7	NUM
educatio-1613	44	40	%	%	NOUN
educatio-1613	44	41	60	60	NUM
educatio-1613	44	42	20.0	20.0	NUM
educatio-1613	44	43	%	%	NOUN
educatio-1613	44	44	0	0	NUM
educatio-1613	44	45	0.0	0.0	NUM
educatio-1613	44	46	%	%	NOUN
educatio-1613	44	47	3.26	3.26	NUM
educatio-1613	44	48	.97	.97	NUM
educatio-1613	44	49	this	this	DET
educatio-1613	44	50	institution	institution	NOUN
educatio-1613	44	51	upholds	uphold	VERB
educatio-1613	44	52	general	general	ADJ
educatio-1613	44	53	complaints	complaint	NOUN
educatio-1613	44	54	to	to	ADP
educatio-1613	44	55	any	any	DET
educatio-1613	44	56	extent	extent	NOUN
educatio-1613	44	57	135	135	NUM
educatio-1613	44	58	45.0	45.0	NUM
educatio-1613	44	59	%	%	NOUN
educatio-1613	44	60	101	101	NUM
educatio-1613	44	61	33.7	33.7	NUM
educatio-1613	44	62	%	%	NOUN
educatio-1613	44	63	64	64	NUM
educatio-1613	44	64	21.3	21.3	NUM
educatio-1613	44	65	%	%	NOUN
educatio-1613	44	66	0	0	NUM
educatio-1613	44	67	0.0	0.0	NUM
educatio-1613	44	68	%	%	NOUN
educatio-1613	44	69	3.24	3.24	NUM
educatio-1613	44	70	1.50	1.50	NUM
educatio-1613	44	71	members	member	NOUN
educatio-1613	44	72	of	of	ADP
educatio-1613	44	73	this	this	DET
educatio-1613	44	74	academic	academic	ADJ
educatio-1613	44	75	community	community	NOUN
educatio-1613	44	76	including	include	VERB
educatio-1613	44	77	myself	myself	PRON
educatio-1613	44	78	knows	know	VERB
educatio-1613	44	79	where	where	SCONJ
educatio-1613	44	80	complaints	complaint	NOUN
educatio-1613	44	81	are	be	AUX
educatio-1613	44	82	to	to	PART
educatio-1613	44	83	be	be	AUX
educatio-1613	44	84	lodged	lodge	VERB
educatio-1613	44	85	in	in	ADP
educatio-1613	44	86	this	this	DET
educatio-1613	44	87	institution	institution	NOUN
educatio-1613	44	88	116	116	NUM
educatio-1613	44	89	38.7	38.7	NUM
educatio-1613	44	90	%	%	NOUN
educatio-1613	44	91	116	116	NUM
educatio-1613	44	92	38.7	38.7	NUM
educatio-1613	44	93	%	%	NOUN
educatio-1613	44	94	68	68	NUM
educatio-1613	44	95	22.7	22.7	NUM
educatio-1613	44	96	%	%	NOUN
educatio-1613	44	97	0	0	NUM
educatio-1613	44	98	0.0	0.0	NUM
educatio-1613	44	99	%	%	NOUN
educatio-1613	44	100	3.16	3.16	NUM
educatio-1613	44	101	1.01	1.01	NUM
educatio-1613	44	102	the	the	DET
educatio-1613	44	103	institution	institution	NOUN
educatio-1613	44	104	has	have	VERB
educatio-1613	44	105	enough	enough	ADJ
educatio-1613	44	106	facilities	facility	NOUN
educatio-1613	44	107	to	to	PART
educatio-1613	44	108	redress	redress	VERB
educatio-1613	44	109	complaints	complaint	NOUN
educatio-1613	44	110	146	146	NUM
educatio-1613	44	111	48.7	48.7	NUM
educatio-1613	44	112	%	%	NOUN
educatio-1613	44	113	68	68	NUM
educatio-1613	44	114	22.7	22.7	NUM
educatio-1613	44	115	%	%	NOUN
educatio-1613	44	116	75	75	NUM
educatio-1613	44	117	25.0	25.0	NUM
educatio-1613	44	118	%	%	NOUN
educatio-1613	44	119	11	11	NUM
educatio-1613	44	120	3.7	3.7	NUM
educatio-1613	44	121	%	%	NOUN
educatio-1613	44	122	3.16	3.16	NUM
educatio-1613	44	123	1.00	1.00	NUM
educatio-1613	44	124	there	there	PRON
educatio-1613	44	125	are	be	VERB
educatio-1613	44	126	complaints	complaint	NOUN
educatio-1613	44	127	management	management	NOUN
educatio-1613	44	128	policies	policy	NOUN
educatio-1613	44	129	in	in	ADP
educatio-1613	44	130	this	this	DET
educatio-1613	44	131	institution	institution	NOUN
educatio-1613	44	132	110	110	NUM
educatio-1613	44	133	36.7	36.7	NUM
educatio-1613	44	134	%	%	NOUN
educatio-1613	44	135	127	127	NUM
educatio-1613	44	136	42.3	42.3	NUM
educatio-1613	44	137	%	%	NOUN
educatio-1613	44	138	63	63	NUM
educatio-1613	44	139	21.0	21.0	NUM
educatio-1613	44	140	%	%	NOUN
educatio-1613	44	141	0	0	NUM
educatio-1613	44	142	0.0	0.0	NUM
educatio-1613	44	143	%	%	NOUN
educatio-1613	44	144	3.16	3.16	NUM
educatio-1613	44	145	.96	.96	NUM
educatio-1613	44	146	this	this	DET
educatio-1613	44	147	institution	institution	NOUN
educatio-1613	44	148	is	be	AUX
educatio-1613	44	149	complaint	complaint	VERB
educatio-1613	44	150	friendly	friendly	ADJ
educatio-1613	44	151	119	119	NUM
educatio-1613	44	152	39.7	39.7	NUM
educatio-1613	44	153	%	%	NOUN
educatio-1613	44	154	105	105	NUM
educatio-1613	44	155	35.0	35.0	NUM
educatio-1613	44	156	%	%	NOUN
educatio-1613	44	157	76	76	NUM
educatio-1613	44	158	25.3	25.3	NUM
educatio-1613	44	159	%	%	NOUN
educatio-1613	44	160	0	0	NUM
educatio-1613	44	161	0.0	0.0	NUM
educatio-1613	44	162	%	%	NOUN
educatio-1613	44	163	3.14	3.14	NUM
educatio-1613	44	164	.85	.85	NUM
educatio-1613	44	165	methodical	methodical	ADJ
educatio-1613	44	166	handling	handling	NOUN
educatio-1613	44	167	of	of	ADP
educatio-1613	44	168	complaints	complaint	NOUN
educatio-1613	44	169	is	be	AUX
educatio-1613	44	170	evident	evident	ADJ
educatio-1613	44	171	in	in	ADP
educatio-1613	44	172	the	the	DET
educatio-1613	44	173	way	way	NOUN
educatio-1613	44	174	this	this	DET
educatio-1613	44	175	institution	institution	NOUN
educatio-1613	44	176	handles	handle	VERB
educatio-1613	44	177	complaints	complaint	NOUN
educatio-1613	44	178	119	119	NUM
educatio-1613	44	179	39.7	39.7	NUM
educatio-1613	44	180	%	%	NOUN
educatio-1613	44	181	97	97	NUM
educatio-1613	44	182	32.3	32.3	NUM
educatio-1613	44	183	%	%	NOUN
educatio-1613	44	184	76	76	NUM
educatio-1613	44	185	25.3	25.3	NUM
educatio-1613	44	186	%	%	NOUN
educatio-1613	44	187	8	8	NUM
educatio-1613	44	188	2.7	2.7	NUM
educatio-1613	44	189	%	%	NOUN
educatio-1613	44	190	3.14	3.14	NUM
educatio-1613	44	191	.92	.92	NUM
educatio-1613	44	192	table	table	NOUN
educatio-1613	44	193	1	1	NUM
educatio-1613	44	194	presents	present	VERB
educatio-1613	44	195	the	the	DET
educatio-1613	44	196	results	result	NOUN
educatio-1613	44	197	of	of	ADP
educatio-1613	44	198	the	the	DET
educatio-1613	44	199	perception	perception	NOUN
educatio-1613	44	200	of	of	ADP
educatio-1613	44	201	academic	academic	ADJ
educatio-1613	44	202	staff	staff	NOUN
educatio-1613	44	203	about	about	ADP
educatio-1613	44	204	the	the	DET
educatio-1613	44	205	complaint	complaint	NOUN
educatio-1613	44	206	handling	handling	NOUN
educatio-1613	44	207	in	in	ADP
educatio-1613	44	208	their	their	PRON
educatio-1613	44	209	institution	institution	NOUN
educatio-1613	44	210	,	,	PUNCT
educatio-1613	44	211	the	the	DET
educatio-1613	44	212	result	result	NOUN
educatio-1613	44	213	reveals	reveal	VERB
educatio-1613	44	214	that	that	SCONJ
educatio-1613	44	215	79.6	79.6	NUM
educatio-1613	44	216	%	%	NOUN
educatio-1613	44	217	of	of	ADP
educatio-1613	44	218	the	the	DET
educatio-1613	44	219	respondents	respondent	NOUN
educatio-1613	44	220	agreed	agree	VERB
educatio-1613	44	221	that	that	SCONJ
educatio-1613	44	222	there	there	PRON
educatio-1613	44	223	is	be	VERB
educatio-1613	44	224	wide	wide	ADJ
educatio-1613	44	225	spread	spread	NOUN
educatio-1613	44	226	of	of	ADP
educatio-1613	44	227	manner	manner	NOUN
educatio-1613	44	228	of	of	ADP
educatio-1613	44	229	handling	handle	VERB
educatio-1613	44	230	complaints	complaint	NOUN
educatio-1613	44	231	while	while	SCONJ
educatio-1613	44	232	20.4	20.4	NUM
educatio-1613	44	233	%	%	NOUN
educatio-1613	44	234	disagreed	disagree	VERB
educatio-1613	44	235	(	(	PUNCT
educatio-1613	44	236	mean=3.30	mean=3.30	NOUN
educatio-1613	44	237	,	,	PUNCT
educatio-1613	44	238	sd=0.92	sd=0.92	PROPN
educatio-1613	44	239	)	)	PUNCT
educatio-1613	44	240	.	.	PUNCT
educatio-1613	45	1	again	again	ADV
educatio-1613	45	2	,	,	PUNCT
educatio-1613	45	3	77.0	77.0	NUM
educatio-1613	45	4	%	%	NOUN
educatio-1613	45	5	of	of	ADP
educatio-1613	45	6	the	the	DET
educatio-1613	45	7	respondents	respondent	NOUN
educatio-1613	45	8	agreed	agree	VERB
educatio-1613	45	9	that	that	SCONJ
educatio-1613	45	10	their	their	PRON
educatio-1613	45	11	institution	institution	NOUN
educatio-1613	45	12	is	be	AUX
educatio-1613	45	13	aware	aware	ADJ
educatio-1613	45	14	of	of	ADP
educatio-1613	45	15	pccd	pccd	NOUN
educatio-1613	45	16	requirements	requirement	NOUN
educatio-1613	45	17	while	while	SCONJ
educatio-1613	45	18	23.0	23.0	NUM
educatio-1613	45	19	%	%	NOUN
educatio-1613	45	20	disagreed	disagree	VERB
educatio-1613	45	21	(	(	PUNCT
educatio-1613	45	22	mean=3.26	mean=3.26	ADJ
educatio-1613	45	23	,	,	PUNCT
educatio-1613	45	24	sd=0.95	sd=0.95	NOUN
educatio-1613	45	25	)	)	PUNCT
educatio-1613	45	26	.	.	PUNCT
educatio-1613	46	1	more	more	ADV
educatio-1613	46	2	so	so	ADV
educatio-1613	46	3	,	,	PUNCT
educatio-1613	46	4	80.0	80.0	NUM
educatio-1613	46	5	%	%	NOUN
educatio-1613	46	6	of	of	ADP
educatio-1613	46	7	the	the	DET
educatio-1613	46	8	academic	academic	ADJ
educatio-1613	46	9	respondent	respondent	NOUN
educatio-1613	46	10	agreed	agree	VERB
educatio-1613	46	11	that	that	SCONJ
educatio-1613	46	12	their	their	PRON
educatio-1613	46	13	institution	institution	NOUN
educatio-1613	46	14	is	be	AUX
educatio-1613	46	15	aware	aware	ADJ
educatio-1613	46	16	of	of	ADP
educatio-1613	46	17	benefit	benefit	NOUN
educatio-1613	46	18	of	of	ADP
educatio-1613	46	19	proper	proper	ADJ
educatio-1613	46	20	handling	handling	NOUN
educatio-1613	46	21	of	of	ADP
educatio-1613	46	22	complaints	complaint	NOUN
educatio-1613	46	23	while	while	SCONJ
educatio-1613	46	24	20.0	20.0	NUM
educatio-1613	46	25	%	%	NOUN
educatio-1613	46	26	disagreed	disagree	VERB
educatio-1613	46	27	(	(	PUNCT
educatio-1613	46	28	mean=3.26	mean=3.26	ADJ
educatio-1613	46	29	,	,	PUNCT
educatio-1613	46	30	sd=0.79	sd=0.79	NOUN
educatio-1613	46	31	)	)	PUNCT
educatio-1613	46	32	.	.	PUNCT
educatio-1613	47	1	furthermore	furthermore	ADV
educatio-1613	47	2	78.7	78.7	NUM
educatio-1613	47	3	%	%	NOUN
educatio-1613	47	4	of	of	ADP
educatio-1613	47	5	the	the	DET
educatio-1613	47	6	respondents	respondent	NOUN
educatio-1613	47	7	agreed	agree	VERB
educatio-1613	47	8	that	that	SCONJ
educatio-1613	47	9	their	their	PRON
educatio-1613	47	10	institution	institution	NOUN
educatio-1613	47	11	upholding	uphold	VERB
educatio-1613	47	12	of	of	ADP
educatio-1613	47	13	complaints	complaint	NOUN
educatio-1613	47	14	to	to	ADP
educatio-1613	47	15	any	any	DET
educatio-1613	47	16	extent	extent	NOUN
educatio-1613	47	17	while	while	SCONJ
educatio-1613	47	18	21.3	21.3	NUM
educatio-1613	47	19	%	%	NOUN
educatio-1613	47	20	disagreed	disagree	VERB
educatio-1613	47	21	(	(	PUNCT
educatio-1613	47	22	mean=3.24	mean=3.24	NOUN
educatio-1613	47	23	,	,	PUNCT
educatio-1613	47	24	sd=1.50	sd=1.50	PROPN
educatio-1613	47	25	)	)	PUNCT
educatio-1613	47	26	.	.	PUNCT
educatio-1613	48	1	again	again	ADV
educatio-1613	48	2	,	,	PUNCT
educatio-1613	48	3	71.4	71.4	NUM
educatio-1613	48	4	%	%	NOUN
educatio-1613	48	5	of	of	ADP
educatio-1613	48	6	the	the	DET
educatio-1613	48	7	respondents	respondent	NOUN
educatio-1613	48	8	agreed	agree	VERB
educatio-1613	48	9	that	that	SCONJ
educatio-1613	48	10	there	there	PRON
educatio-1613	48	11	is	be	VERB
educatio-1613	48	12	availability	availability	NOUN
educatio-1613	48	13	of	of	ADP
educatio-1613	48	14	appropriate	appropriate	ADJ
educatio-1613	48	15	remedy	remedy	NOUN
educatio-1613	48	16	in	in	ADP
educatio-1613	48	17	the	the	DET
educatio-1613	48	18	institution	institution	NOUN
educatio-1613	48	19	(	(	PUNCT
educatio-1613	48	20	mean=3.16	mean=3.16	NOUN
educatio-1613	48	21	,	,	PUNCT
educatio-1613	48	22	sd=1.00	sd=1.00	PROPN
educatio-1613	48	23	)	)	PUNCT
educatio-1613	48	24	.	.	PUNCT
educatio-1613	49	1	also	also	ADV
educatio-1613	49	2	79.0	79.0	NUM
educatio-1613	49	3	%	%	NOUN
educatio-1613	49	4	of	of	ADP
educatio-1613	49	5	the	the	DET
educatio-1613	49	6	respondents	respondent	NOUN
educatio-1613	49	7	agreed	agree	VERB
educatio-1613	49	8	that	that	SCONJ
educatio-1613	49	9	there	there	PRON
educatio-1613	49	10	is	be	VERB
educatio-1613	49	11	complaints	complaint	NOUN
educatio-1613	49	12	management	management	NOUN
educatio-1613	49	13	policies	policy	NOUN
educatio-1613	49	14	and	and	CCONJ
educatio-1613	49	15	procedure	procedure	NOUN
educatio-1613	49	16	that	that	PRON
educatio-1613	49	17	are	be	AUX
educatio-1613	49	18	in	in	ADP
educatio-1613	49	19	place	place	NOUN
educatio-1613	49	20	in	in	ADP
educatio-1613	49	21	their	their	PRON
educatio-1613	49	22	institution	institution	NOUN
educatio-1613	49	23	while	while	SCONJ
educatio-1613	49	24	21.0	21.0	NUM
educatio-1613	49	25	%	%	NOUN
educatio-1613	49	26	disagreed	disagree	VERB
educatio-1613	49	27	olugbenga	olugbenga	PROPN
educatio-1613	49	28	timothy	timothy	PROPN
educatio-1613	49	29	ajadi	ajadi	PROPN
educatio-1613	49	30	ombudsman	ombudsman	NOUN
educatio-1613	49	31	mechanism	mechanism	NOUN
educatio-1613	49	32	and	and	CCONJ
educatio-1613	49	33	conflict	conflict	NOUN
educatio-1613	49	34	resolution	resolution	NOUN
educatio-1613	49	35	in	in	ADP
educatio-1613	49	36	southwestern	southwestern	ADJ
educatio-1613	49	37	nigerian	nigerian	ADJ
educatio-1613	49	38	university	university	NOUN
educatio-1613	49	39	volume	volume	NOUN
educatio-1613	49	40	9	9	NUM
educatio-1613	49	41	,	,	PUNCT
educatio-1613	49	42	number	number	NOUN
educatio-1613	49	43	2	2	NUM
educatio-1613	49	44	,	,	PUNCT
educatio-1613	49	45	november	november	PROPN
educatio-1613	49	46	2025	2025	NUM
educatio-1613	49	47	|	|	ADV
educatio-1613	49	48	358	358	NUM
educatio-1613	49	49	zzzzzz	zzzzzz	NOUN
educatio-1613	49	50	(	(	PUNCT
educatio-1613	49	51	mean=3.16	mean=3.16	NOUN
educatio-1613	49	52	,	,	PUNCT
educatio-1613	49	53	sd=0.96	sd=0.96	NOUN
educatio-1613	49	54	)	)	PUNCT
educatio-1613	49	55	.	.	PUNCT
educatio-1613	50	1	in	in	ADP
educatio-1613	50	2	addition	addition	NOUN
educatio-1613	50	3	,	,	PUNCT
educatio-1613	50	4	74.7	74.7	NUM
educatio-1613	50	5	%	%	NOUN
educatio-1613	50	6	agreed	agree	VERB
educatio-1613	50	7	that	that	SCONJ
educatio-1613	50	8	their	their	PRON
educatio-1613	50	9	institution	institution	NOUN
educatio-1613	50	10	has	have	VERB
educatio-1613	50	11	complaints	complaint	NOUN
educatio-1613	50	12	friendly	friendly	ADJ
educatio-1613	50	13	culture	culture	NOUN
educatio-1613	50	14	of	of	ADP
educatio-1613	50	15	the	the	DET
educatio-1613	50	16	institution	institution	NOUN
educatio-1613	50	17	while	while	SCONJ
educatio-1613	50	18	25.3	25.3	NUM
educatio-1613	50	19	%	%	NOUN
educatio-1613	50	20	disagreed	disagree	VERB
educatio-1613	50	21	(	(	PUNCT
educatio-1613	50	22	mean=3.14	mean=3.14	NOUN
educatio-1613	50	23	,	,	PUNCT
educatio-1613	50	24	sd=0.92	sd=0.92	PROPN
educatio-1613	50	25	)	)	PUNCT
educatio-1613	50	26	.	.	PUNCT
educatio-1613	51	1	table	table	NOUN
educatio-1613	51	2	2	2	NUM
educatio-1613	51	3	:	:	PUNCT
educatio-1613	51	4	perception	perception	NOUN
educatio-1613	51	5	of	of	ADP
educatio-1613	51	6	the	the	DET
educatio-1613	51	7	non	non	ADJ
educatio-1613	51	8	-	-	ADJ
educatio-1613	51	9	academic	academic	ADJ
educatio-1613	51	10	respondents	respondent	NOUN
educatio-1613	51	11	about	about	ADP
educatio-1613	51	12	complaints	complaint	NOUN
educatio-1613	51	13	handling	handle	VERB
educatio-1613	51	14	in	in	ADP
educatio-1613	51	15	their	their	PRON
educatio-1613	51	16	institutions	institution	NOUN
educatio-1613	51	17	n=300	n=300	NUM
educatio-1613	51	18	description	description	NOUN
educatio-1613	51	19	sa	sa	ADP
educatio-1613	51	20	a	a	DET
educatio-1613	51	21	d	d	NOUN
educatio-1613	51	22	sd	sd	NOUN
educatio-1613	51	23	mean	mean	VERB
educatio-1613	51	24	std	std	NOUN
educatio-1613	51	25	there	there	PRON
educatio-1613	51	26	is	be	VERB
educatio-1613	51	27	wide	wide	ADJ
educatio-1613	51	28	spread	spread	NOUN
educatio-1613	51	29	manner	manner	NOUN
educatio-1613	51	30	of	of	ADP
educatio-1613	51	31	handling	handle	VERB
educatio-1613	51	32	complaints	complaint	NOUN
educatio-1613	51	33	in	in	ADP
educatio-1613	51	34	your	your	PRON
educatio-1613	51	35	institution	institution	NOUN
educatio-1613	51	36	107	107	NUM
educatio-1613	51	37	35.7	35.7	NUM
educatio-1613	51	38	%	%	NOUN
educatio-1613	51	39	104	104	NUM
educatio-1613	51	40	34.7	34.7	NUM
educatio-1613	51	41	%	%	NOUN
educatio-1613	51	42	84	84	NUM
educatio-1613	51	43	28.0	28.0	NUM
educatio-1613	51	44	%	%	NOUN
educatio-1613	51	45	5	5	NUM
educatio-1613	51	46	1.7	1.7	NUM
educatio-1613	51	47	%	%	NOUN
educatio-1613	51	48	3.31	3.31	NUM
educatio-1613	51	49	0.4	0.4	NUM
educatio-1613	51	50	my	my	PRON
educatio-1613	51	51	institution	institution	NOUN
educatio-1613	51	52	is	be	AUX
educatio-1613	51	53	aware	aware	ADJ
educatio-1613	51	54	of	of	ADP
educatio-1613	51	55	public	public	ADJ
educatio-1613	51	56	complaints	complaint	NOUN
educatio-1613	51	57	commission	commission	NOUN
educatio-1613	51	58	directive	directive	NOUN
educatio-1613	51	59	(	(	PUNCT
educatio-1613	51	60	pccd	pccd	NOUN
educatio-1613	51	61	)	)	PUNCT
educatio-1613	51	62	requirements	requirement	VERB
educatio-1613	51	63	146	146	NUM
educatio-1613	51	64	48.7	48.7	NUM
educatio-1613	51	65	%	%	NOUN
educatio-1613	51	66	93	93	NUM
educatio-1613	51	67	31.0	31.0	NUM
educatio-1613	51	68	%	%	NOUN
educatio-1613	51	69	61	61	NUM
educatio-1613	51	70	20.3	20.3	NUM
educatio-1613	51	71	%	%	NOUN
educatio-1613	51	72	0	0	NUM
educatio-1613	51	73	0.0	0.0	NUM
educatio-1613	51	74	%	%	NOUN
educatio-1613	51	75	3.28	3.28	NUM
educatio-1613	51	76	0.41	0.41	NUM
educatio-1613	51	77	my	my	PRON
educatio-1613	51	78	institution	institution	NOUN
educatio-1613	51	79	is	be	AUX
educatio-1613	51	80	aware	aware	ADJ
educatio-1613	51	81	of	of	ADP
educatio-1613	51	82	the	the	DET
educatio-1613	51	83	benefit	benefit	NOUN
educatio-1613	51	84	of	of	ADP
educatio-1613	51	85	proper	proper	ADJ
educatio-1613	51	86	handling	handling	NOUN
educatio-1613	51	87	of	of	ADP
educatio-1613	51	88	complaints	complaint	NOUN
educatio-1613	51	89	147	147	NUM
educatio-1613	51	90	48.0	48.0	NUM
educatio-1613	51	91	%	%	NOUN
educatio-1613	51	92	88	88	NUM
educatio-1613	51	93	29.3	29.3	NUM
educatio-1613	51	94	%	%	NOUN
educatio-1613	51	95	62	62	NUM
educatio-1613	51	96	20.7	20.7	NUM
educatio-1613	51	97	%	%	NOUN
educatio-1613	51	98	3	3	NUM
educatio-1613	51	99	1.0	1.0	NUM
educatio-1613	51	100	%	%	NOUN
educatio-1613	51	101	3.26	3.26	NUM
educatio-1613	51	102	0.23	0.23	NUM
educatio-1613	51	103	this	this	DET
educatio-1613	51	104	institution	institution	NOUN
educatio-1613	51	105	upholds	uphold	VERB
educatio-1613	51	106	general	general	ADJ
educatio-1613	51	107	complaints	complaint	NOUN
educatio-1613	51	108	to	to	ADP
educatio-1613	51	109	any	any	DET
educatio-1613	51	110	extent	extent	NOUN
educatio-1613	51	111	143	143	NUM
educatio-1613	51	112	47.7	47.7	NUM
educatio-1613	51	113	%	%	NOUN
educatio-1613	51	114	91	91	NUM
educatio-1613	51	115	30.3	30.3	NUM
educatio-1613	51	116	%	%	NOUN
educatio-1613	51	117	64	64	NUM
educatio-1613	51	118	21.3	21.3	NUM
educatio-1613	51	119	%	%	NOUN
educatio-1613	51	120	2	2	NUM
educatio-1613	51	121	0.7	0.7	NUM
educatio-1613	51	122	%	%	NOUN
educatio-1613	51	123	3.25	3.25	NUM
educatio-1613	51	124	0.51	0.51	NUM
educatio-1613	51	125	members	member	NOUN
educatio-1613	51	126	of	of	ADP
educatio-1613	51	127	this	this	DET
educatio-1613	51	128	academic	academic	ADJ
educatio-1613	51	129	community	community	NOUN
educatio-1613	51	130	including	include	VERB
educatio-1613	51	131	myself	myself	PRON
educatio-1613	51	132	knows	know	VERB
educatio-1613	51	133	where	where	SCONJ
educatio-1613	51	134	complaints	complaint	NOUN
educatio-1613	51	135	are	be	AUX
educatio-1613	51	136	to	to	PART
educatio-1613	51	137	be	be	AUX
educatio-1613	51	138	lodged	lodge	VERB
educatio-1613	51	139	in	in	ADP
educatio-1613	51	140	this	this	DET
educatio-1613	51	141	institution	institution	NOUN
educatio-1613	51	142	141	141	NUM
educatio-1613	51	143	47.0	47.0	NUM
educatio-1613	51	144	%	%	NOUN
educatio-1613	51	145	88	88	NUM
educatio-1613	51	146	29.3	29.3	NUM
educatio-1613	51	147	%	%	NOUN
educatio-1613	51	148	69	69	NUM
educatio-1613	51	149	23.0	23.0	NUM
educatio-1613	51	150	%	%	NOUN
educatio-1613	51	151	2	2	NUM
educatio-1613	51	152	0.7	0.7	NUM
educatio-1613	51	153	%	%	NOUN
educatio-1613	51	154	3.23	3.23	NUM
educatio-1613	51	155	0.56	0.56	NUM
educatio-1613	51	156	the	the	DET
educatio-1613	51	157	institution	institution	NOUN
educatio-1613	51	158	has	have	VERB
educatio-1613	51	159	enough	enough	ADJ
educatio-1613	51	160	facilities	facility	NOUN
educatio-1613	51	161	to	to	PART
educatio-1613	51	162	redress	redress	VERB
educatio-1613	51	163	complaints	complaint	NOUN
educatio-1613	51	164	135	135	NUM
educatio-1613	51	165	45.0	45.0	NUM
educatio-1613	51	166	%	%	NOUN
educatio-1613	51	167	97	97	NUM
educatio-1613	51	168	32.3	32.3	NUM
educatio-1613	51	169	%	%	NOUN
educatio-1613	51	170	66	66	NUM
educatio-1613	51	171	22.0	22.0	NUM
educatio-1613	51	172	%	%	NOUN
educatio-1613	51	173	2	2	NUM
educatio-1613	51	174	0.7	0.7	NUM
educatio-1613	51	175	3.22	3.22	NUM
educatio-1613	51	176	0.12	0.12	NUM
educatio-1613	51	177	there	there	PRON
educatio-1613	51	178	are	be	VERB
educatio-1613	51	179	complaints	complaint	NOUN
educatio-1613	51	180	management	management	NOUN
educatio-1613	51	181	policies	policy	NOUN
educatio-1613	51	182	in	in	ADP
educatio-1613	51	183	this	this	DET
educatio-1613	51	184	institution	institution	NOUN
educatio-1613	51	185	135	135	NUM
educatio-1613	51	186	45.%	45.%	NUM
educatio-1613	51	187	88	88	NUM
educatio-1613	51	188	29.3	29.3	NUM
educatio-1613	51	189	%	%	NOUN
educatio-1613	51	190	73	73	NUM
educatio-1613	51	191	24.3	24.3	NUM
educatio-1613	51	192	%	%	NOUN
educatio-1613	51	193	4	4	NUM
educatio-1613	51	194	1.3	1.3	NUM
educatio-1613	51	195	%	%	NOUN
educatio-1613	51	196	3.18	3.18	NUM
educatio-1613	51	197	0.3	0.3	NUM
educatio-1613	51	198	this	this	DET
educatio-1613	51	199	institution	institution	NOUN
educatio-1613	51	200	is	be	AUX
educatio-1613	51	201	complaint	complaint	VERB
educatio-1613	51	202	friendly	friendly	ADJ
educatio-1613	51	203	114	114	NUM
educatio-1613	51	204	38	38	NUM
educatio-1613	51	205	%	%	NOUN
educatio-1613	51	206	108	108	NUM
educatio-1613	51	207	36.0	36.0	NUM
educatio-1613	51	208	%	%	NOUN
educatio-1613	51	209	67	67	NUM
educatio-1613	51	210	22.3	22.3	NUM
educatio-1613	51	211	%	%	NOUN
educatio-1613	51	212	11	11	NUM
educatio-1613	51	213	33.7	33.7	NUM
educatio-1613	51	214	%	%	NOUN
educatio-1613	51	215	3.08	3.08	NUM
educatio-1613	51	216	.35	.35	NUM
educatio-1613	51	217	methodical	methodical	ADJ
educatio-1613	51	218	handling	handling	NOUN
educatio-1613	51	219	of	of	ADP
educatio-1613	51	220	complaints	complaint	NOUN
educatio-1613	51	221	is	be	AUX
educatio-1613	51	222	evident	evident	ADJ
educatio-1613	51	223	in	in	ADP
educatio-1613	51	224	the	the	DET
educatio-1613	51	225	way	way	NOUN
educatio-1613	51	226	this	this	DET
educatio-1613	51	227	institution	institution	NOUN
educatio-1613	51	228	handles	handle	VERB
educatio-1613	51	229	complaints	complaint	NOUN
educatio-1613	51	230	108	108	NUM
educatio-1613	51	231	36.0	36.0	NUM
educatio-1613	51	232	%	%	NOUN
educatio-1613	51	233	109	109	NUM
educatio-1613	51	234	36.3	36.3	NUM
educatio-1613	51	235	%	%	NOUN
educatio-1613	51	236	71	71	NUM
educatio-1613	51	237	23.7	23.7	NUM
educatio-1613	51	238	%	%	NOUN
educatio-1613	51	239	12	12	NUM
educatio-1613	51	240	4.0	4.0	NUM
educatio-1613	51	241	%	%	NOUN
educatio-1613	51	242	3.04	3.04	NUM
educatio-1613	51	243	0.12	0.12	NUM
educatio-1613	51	244	table	table	NOUN
educatio-1613	51	245	2	2	NUM
educatio-1613	51	246	shows	show	VERB
educatio-1613	51	247	the	the	DET
educatio-1613	51	248	distribution	distribution	NOUN
educatio-1613	51	249	of	of	ADP
educatio-1613	51	250	non	non	ADJ
educatio-1613	51	251	-	-	ADJ
educatio-1613	51	252	academic	academic	ADJ
educatio-1613	51	253	staff	staff	NOUN
educatio-1613	51	254	responses	response	NOUN
educatio-1613	51	255	on	on	ADP
educatio-1613	51	256	their	their	PRON
educatio-1613	51	257	perception	perception	NOUN
educatio-1613	51	258	on	on	ADP
educatio-1613	51	259	the	the	DET
educatio-1613	51	260	way	way	NOUN
educatio-1613	51	261	the	the	DET
educatio-1613	51	262	complaint	complaint	NOUN
educatio-1613	51	263	is	be	AUX
educatio-1613	51	264	being	be	AUX
educatio-1613	51	265	handle	handle	NOUN
educatio-1613	51	266	in	in	ADP
educatio-1613	51	267	their	their	PRON
educatio-1613	51	268	institution	institution	NOUN
educatio-1613	51	269	.	.	PUNCT
educatio-1613	52	1	the	the	DET
educatio-1613	52	2	results	result	NOUN
educatio-1613	52	3	reveal	reveal	VERB
educatio-1613	52	4	that	that	SCONJ
educatio-1613	52	5	70.4	70.4	NUM
educatio-1613	52	6	%	%	NOUN
educatio-1613	52	7	of	of	ADP
educatio-1613	52	8	the	the	DET
educatio-1613	52	9	respondents	respondent	NOUN
educatio-1613	52	10	agreed	agree	VERB
educatio-1613	52	11	that	that	SCONJ
educatio-1613	52	12	there	there	PRON
educatio-1613	52	13	is	be	VERB
educatio-1613	52	14	wide	wide	ADJ
educatio-1613	52	15	spread	spread	NOUN
educatio-1613	52	16	of	of	ADP
educatio-1613	52	17	manner	manner	NOUN
educatio-1613	52	18	of	of	ADP
educatio-1613	52	19	handling	handle	VERB
educatio-1613	52	20	complaints	complaint	NOUN
educatio-1613	52	21	in	in	ADP
educatio-1613	52	22	their	their	PRON
educatio-1613	52	23	institution	institution	NOUN
educatio-1613	52	24	while	while	SCONJ
educatio-1613	52	25	29.6	29.6	NUM
educatio-1613	52	26	%	%	NOUN
educatio-1613	52	27	disagreed	disagree	VERB
educatio-1613	52	28	(	(	PUNCT
educatio-1613	52	29	mean=3.31	mean=3.31	NOUN
educatio-1613	52	30	,	,	PUNCT
educatio-1613	52	31	sd=0.4	sd=0.4	NOUN
educatio-1613	52	32	)	)	PUNCT
educatio-1613	52	33	.	.	PUNCT
educatio-1613	53	1	again	again	ADV
educatio-1613	53	2	,	,	PUNCT
educatio-1613	53	3	79.8	79.8	NUM
educatio-1613	53	4	%	%	NOUN
educatio-1613	53	5	of	of	ADP
educatio-1613	53	6	the	the	DET
educatio-1613	53	7	respondents	respondent	NOUN
educatio-1613	53	8	agreed	agree	VERB
educatio-1613	53	9	that	that	SCONJ
educatio-1613	53	10	there	there	PRON
educatio-1613	53	11	institution	institution	NOUN
educatio-1613	53	12	is	be	AUX
educatio-1613	53	13	aware	aware	ADJ
educatio-1613	53	14	of	of	ADP
educatio-1613	53	15	pccd	pccd	NOUN
educatio-1613	53	16	requirements	requirement	NOUN
educatio-1613	53	17	while	while	SCONJ
educatio-1613	53	18	20.2	20.2	NUM
educatio-1613	53	19	%	%	NOUN
educatio-1613	53	20	disagreed	disagree	VERB
educatio-1613	53	21	(	(	PUNCT
educatio-1613	53	22	mean=3.28	mean=3.28	ADV
educatio-1613	53	23	,	,	PUNCT
educatio-1613	53	24	sd=0.41	sd=0.41	NOUN
educatio-1613	53	25	)	)	PUNCT
educatio-1613	53	26	.	.	PUNCT
educatio-1613	54	1	also	also	ADV
educatio-1613	54	2	,	,	PUNCT
educatio-1613	54	3	77.7	77.7	NUM
educatio-1613	54	4	%	%	NOUN
educatio-1613	54	5	of	of	ADP
educatio-1613	54	6	the	the	DET
educatio-1613	54	7	non	non	ADJ
educatio-1613	54	8	-	-	ADJ
educatio-1613	54	9	academic	academic	ADJ
educatio-1613	54	10	staff	staff	NOUN
educatio-1613	54	11	agreed	agree	VERB
educatio-1613	54	12	that	that	SCONJ
educatio-1613	54	13	their	their	PRON
educatio-1613	54	14	institution	institution	NOUN
educatio-1613	54	15	is	be	AUX
educatio-1613	54	16	aware	aware	ADJ
educatio-1613	54	17	of	of	ADP
educatio-1613	54	18	benefit	benefit	NOUN
educatio-1613	54	19	of	of	ADP
educatio-1613	54	20	proper	proper	ADJ
educatio-1613	54	21	handling	handling	NOUN
educatio-1613	54	22	of	of	ADP
educatio-1613	54	23	complaints	complaint	NOUN
educatio-1613	54	24	while	while	SCONJ
educatio-1613	54	25	22.3	22.3	NUM
educatio-1613	54	26	%	%	NOUN
educatio-1613	54	27	disagreed	disagree	VERB
educatio-1613	54	28	(	(	PUNCT
educatio-1613	54	29	mean=3.26	mean=3.26	ADJ
educatio-1613	54	30	,	,	PUNCT
educatio-1613	54	31	sd=0.23	sd=0.23	PROPN
educatio-1613	54	32	)	)	PUNCT
educatio-1613	54	33	.	.	PUNCT
educatio-1613	55	1	more	more	ADV
educatio-1613	55	2	so	so	ADV
educatio-1613	55	3	,	,	PUNCT
educatio-1613	55	4	78.0	78.0	NUM
educatio-1613	55	5	%	%	NOUN
educatio-1613	55	6	of	of	ADP
educatio-1613	55	7	the	the	DET
educatio-1613	55	8	non	non	ADJ
educatio-1613	55	9	-	-	ADJ
educatio-1613	55	10	teaching	teaching	ADJ
educatio-1613	55	11	staff	staff	NOUN
educatio-1613	55	12	also	also	ADV
educatio-1613	55	13	agreed	agree	VERB
educatio-1613	55	14	that	that	SCONJ
educatio-1613	55	15	their	their	PRON
educatio-1613	55	16	institution	institution	NOUN
educatio-1613	55	17	upholding	uphold	VERB
educatio-1613	55	18	of	of	ADP
educatio-1613	55	19	complaints	complaint	NOUN
educatio-1613	55	20	to	to	ADP
educatio-1613	55	21	some	some	DET
educatio-1613	55	22	extent	extent	NOUN
educatio-1613	55	23	while	while	SCONJ
educatio-1613	55	24	22.0	22.0	NUM
educatio-1613	55	25	%	%	NOUN
educatio-1613	55	26	disagreed	disagree	VERB
educatio-1613	55	27	(	(	PUNCT
educatio-1613	55	28	mean=3.25	mean=3.25	NOUN
educatio-1613	55	29	,	,	PUNCT
educatio-1613	55	30	sd=0.51	sd=0.51	NOUN
educatio-1613	55	31	)	)	PUNCT
educatio-1613	55	32	.	.	PUNCT
educatio-1613	56	1	furthermore	furthermore	ADV
educatio-1613	56	2	,	,	PUNCT
educatio-1613	56	3	84.0	84.0	NUM
educatio-1613	56	4	%	%	NOUN
educatio-1613	56	5	of	of	ADP
educatio-1613	56	6	the	the	DET
educatio-1613	56	7	respondents	respondent	NOUN
educatio-1613	56	8	agreed	agree	VERB
educatio-1613	56	9	that	that	SCONJ
educatio-1613	56	10	knowledge	knowledge	NOUN
educatio-1613	56	11	of	of	ADP
educatio-1613	56	12	complaints	complaint	NOUN
educatio-1613	56	13	lodgment	lodgment	PROPN
educatio-1613	56	14	center	center	NOUN
educatio-1613	56	15	by	by	ADP
educatio-1613	56	16	everyone	everyone	PRON
educatio-1613	56	17	(	(	PUNCT
educatio-1613	56	18	mean=3.23	mean=3.23	PROPN
educatio-1613	56	19	,	,	PUNCT
educatio-1613	56	20	sd=0.12	sd=0.12	NOUN
educatio-1613	56	21	)	)	PUNCT
educatio-1613	56	22	.	.	PUNCT
educatio-1613	57	1	77.0	77.0	NUM
educatio-1613	57	2	%	%	NOUN
educatio-1613	57	3	of	of	ADP
educatio-1613	57	4	the	the	DET
educatio-1613	57	5	respondents	respondent	NOUN
educatio-1613	57	6	agreed	agree	VERB
educatio-1613	57	7	that	that	SCONJ
educatio-1613	57	8	there	there	PRON
educatio-1613	57	9	is	be	VERB
educatio-1613	57	10	availability	availability	NOUN
educatio-1613	57	11	of	of	ADP
educatio-1613	57	12	appropriate	appropriate	ADJ
educatio-1613	57	13	remedy	remedy	NOUN
educatio-1613	57	14	in	in	ADP
educatio-1613	57	15	their	their	PRON
educatio-1613	57	16	institution	institution	NOUN
educatio-1613	57	17	while	while	SCONJ
educatio-1613	57	18	33.0	33.0	NUM
educatio-1613	57	19	%	%	NOUN
educatio-1613	57	20	disagreed	disagree	VERB
educatio-1613	57	21	(	(	PUNCT
educatio-1613	57	22	mean=3.22	mean=3.22	NOUN
educatio-1613	57	23	,	,	PUNCT
educatio-1613	57	24	sd=0.12	sd=0.12	NOUN
educatio-1613	57	25	)	)	PUNCT
educatio-1613	57	26	.	.	PUNCT
educatio-1613	58	1	in	in	ADP
educatio-1613	58	2	the	the	DET
educatio-1613	58	3	same	same	ADJ
educatio-1613	58	4	vein	vein	NOUN
educatio-1613	58	5	,	,	PUNCT
educatio-1613	58	6	87.3	87.3	NUM
educatio-1613	58	7	%	%	NOUN
educatio-1613	58	8	of	of	ADP
educatio-1613	58	9	the	the	DET
educatio-1613	58	10	respondents	respondent	NOUN
educatio-1613	58	11	agreed	agree	VERB
educatio-1613	58	12	that	that	SCONJ
educatio-1613	58	13	there	there	PRON
educatio-1613	58	14	is	be	VERB
educatio-1613	58	15	complains	complain	VERB
educatio-1613	58	16	management	management	NOUN
educatio-1613	58	17	policies	policy	NOUN
educatio-1613	58	18	and	and	CCONJ
educatio-1613	58	19	procedure	procedure	NOUN
educatio-1613	58	20	are	be	AUX
educatio-1613	58	21	in	in	ADP
educatio-1613	58	22	place	place	NOUN
educatio-1613	58	23	in	in	ADP
educatio-1613	58	24	their	their	PRON
educatio-1613	58	25	institution	institution	NOUN
educatio-1613	58	26	while	while	SCONJ
educatio-1613	58	27	12.7	12.7	NUM
educatio-1613	58	28	%	%	NOUN
educatio-1613	58	29	disagreed	disagree	VERB
educatio-1613	58	30	(	(	PUNCT
educatio-1613	58	31	mean=3.18	mean=3.18	X
educatio-1613	58	32	,	,	PUNCT
educatio-1613	58	33	sd=0.3	sd=0.3	NOUN
educatio-1613	58	34	)	)	PUNCT
educatio-1613	58	35	.	.	PUNCT
educatio-1613	59	1	olugbenga	olugbenga	PROPN
educatio-1613	59	2	timothy	timothy	PROPN
educatio-1613	59	3	ajadi	ajadi	PROPN
educatio-1613	59	4	ombudsman	ombudsman	NOUN
educatio-1613	59	5	mechanism	mechanism	NOUN
educatio-1613	59	6	and	and	CCONJ
educatio-1613	59	7	conflict	conflict	NOUN
educatio-1613	59	8	resolution	resolution	NOUN
educatio-1613	59	9	in	in	ADP
educatio-1613	59	10	southwestern	southwestern	ADJ
educatio-1613	59	11	nigerian	nigerian	ADJ
educatio-1613	59	12	university	university	NOUN
educatio-1613	59	13	volume	volume	NOUN
educatio-1613	59	14	9	9	NUM
educatio-1613	59	15	,	,	PUNCT
educatio-1613	59	16	number	number	NOUN
educatio-1613	59	17	2	2	NUM
educatio-1613	59	18	,	,	PUNCT
educatio-1613	59	19	november	november	PROPN
educatio-1613	59	20	2025	2025	NUM
educatio-1613	59	21	|	|	ADV
educatio-1613	59	22	359	359	NUM
educatio-1613	59	23	zzzzzz	zzzzzz	NOUN
educatio-1613	59	24	from	from	ADP
educatio-1613	59	25	the	the	DET
educatio-1613	59	26	results	result	NOUN
educatio-1613	59	27	on	on	ADP
educatio-1613	59	28	table	table	NOUN
educatio-1613	59	29	2	2	NUM
educatio-1613	59	30	and	and	CCONJ
educatio-1613	59	31	3	3	NUM
educatio-1613	59	32	,	,	PUNCT
educatio-1613	59	33	it	it	PRON
educatio-1613	59	34	could	could	AUX
educatio-1613	59	35	be	be	AUX
educatio-1613	59	36	observed	observe	VERB
educatio-1613	59	37	that	that	SCONJ
educatio-1613	59	38	sampled	sample	VERB
educatio-1613	59	39	respondents	respondent	NOUN
educatio-1613	59	40	in	in	ADP
educatio-1613	59	41	the	the	DET
educatio-1613	59	42	southwest	southwest	ADJ
educatio-1613	59	43	universities	university	NOUN
educatio-1613	59	44	agreed	agree	VERB
educatio-1613	59	45	to	to	ADP
educatio-1613	59	46	a	a	DET
educatio-1613	59	47	large	large	ADJ
educatio-1613	59	48	extent	extent	NOUN
educatio-1613	59	49	.	.	PUNCT
educatio-1613	60	1	hence	hence	ADV
educatio-1613	60	2	inference	inference	NOUN
educatio-1613	60	3	could	could	AUX
educatio-1613	60	4	be	be	AUX
educatio-1613	60	5	made	make	VERB
educatio-1613	60	6	that	that	SCONJ
educatio-1613	60	7	the	the	DET
educatio-1613	60	8	way	way	NOUN
educatio-1613	60	9	the	the	DET
educatio-1613	60	10	sample	sample	NOUN
educatio-1613	60	11	universities	university	NOUN
educatio-1613	60	12	handle	handle	VERB
educatio-1613	60	13	complaints	complaint	NOUN
educatio-1613	60	14	could	could	AUX
educatio-1613	60	15	be	be	AUX
educatio-1613	60	16	said	say	VERB
educatio-1613	60	17	to	to	PART
educatio-1613	60	18	be	be	AUX
educatio-1613	60	19	in	in	ADP
educatio-1613	60	20	orderly	orderly	ADJ
educatio-1613	60	21	manner	manner	NOUN
educatio-1613	60	22	.	.	PUNCT
educatio-1613	61	1	this	this	PRON
educatio-1613	61	2	is	be	AUX
educatio-1613	61	3	in	in	ADP
educatio-1613	61	4	tandem	tandem	NOUN
educatio-1613	61	5	with	with	ADP
educatio-1613	61	6	the	the	DET
educatio-1613	61	7	position	position	NOUN
educatio-1613	61	8	of	of	ADP
educatio-1613	61	9	relph	relph	NOUN
educatio-1613	61	10	(	(	PUNCT
educatio-1613	61	11	2017	2017	NUM
educatio-1613	61	12	)	)	PUNCT
educatio-1613	61	13	who	who	PRON
educatio-1613	61	14	observed	observe	VERB
educatio-1613	61	15	that	that	SCONJ
educatio-1613	61	16	at	at	ADP
educatio-1613	61	17	internal	internal	ADJ
educatio-1613	61	18	committee	committee	NOUN
educatio-1613	61	19	level	level	NOUN
educatio-1613	61	20	,	,	PUNCT
educatio-1613	61	21	conflict	conflict	NOUN
educatio-1613	61	22	issues	issue	NOUN
educatio-1613	61	23	are	be	AUX
educatio-1613	61	24	well	well	ADV
educatio-1613	61	25	presented	present	VERB
educatio-1613	61	26	against	against	ADP
educatio-1613	61	27	when	when	SCONJ
educatio-1613	61	28	it	it	PRON
educatio-1613	61	29	is	be	AUX
educatio-1613	61	30	presented	present	VERB
educatio-1613	61	31	to	to	ADP
educatio-1613	61	32	committee	committee	NOUN
educatio-1613	61	33	set	set	VERB
educatio-1613	61	34	up	up	ADP
educatio-1613	61	35	by	by	ADP
educatio-1613	61	36	the	the	DET
educatio-1613	61	37	supervisory	supervisory	ADJ
educatio-1613	61	38	agency	agency	NOUN
educatio-1613	61	39	.	.	PUNCT
educatio-1613	62	1	this	this	PRON
educatio-1613	62	2	might	might	AUX
educatio-1613	62	3	be	be	AUX
educatio-1613	62	4	because	because	SCONJ
educatio-1613	62	5	members	member	NOUN
educatio-1613	62	6	of	of	ADP
educatio-1613	62	7	the	the	DET
educatio-1613	62	8	committee	committee	NOUN
educatio-1613	62	9	are	be	AUX
educatio-1613	62	10	not	not	PART
educatio-1613	62	11	strange	strange	ADJ
educatio-1613	62	12	to	to	ADP
educatio-1613	62	13	the	the	DET
educatio-1613	62	14	aggrieved	aggrieved	ADJ
educatio-1613	62	15	members	member	NOUN
educatio-1613	62	16	,	,	PUNCT
educatio-1613	62	17	hence	hence	ADV
educatio-1613	62	18	,	,	PUNCT
educatio-1613	62	19	reason	reason	NOUN
educatio-1613	62	20	for	for	ADP
educatio-1613	62	21	expressing	express	VERB
educatio-1613	62	22	their	their	PRON
educatio-1613	62	23	mind	mind	NOUN
educatio-1613	62	24	fearlessly	fearlessly	ADV
educatio-1613	62	25	.	.	PUNCT
educatio-1613	63	1	table	table	NOUN
educatio-1613	63	2	3	3	NUM
educatio-1613	63	3	:	:	PUNCT
educatio-1613	63	4	perception	perception	NOUN
educatio-1613	63	5	of	of	ADP
educatio-1613	63	6	the	the	DET
educatio-1613	63	7	students	student	NOUN
educatio-1613	63	8	about	about	ADP
educatio-1613	63	9	complaints	complaint	NOUN
educatio-1613	63	10	handling	handle	VERB
educatio-1613	63	11	in	in	ADP
educatio-1613	63	12	their	their	PRON
educatio-1613	63	13	institutions	institution	NOUN
educatio-1613	63	14	n=300	n=300	NUM
educatio-1613	63	15	description	description	NOUN
educatio-1613	63	16	sa	sa	ADP
educatio-1613	63	17	a	a	DET
educatio-1613	63	18	d	d	NOUN
educatio-1613	63	19	sd	sd	NOUN
educatio-1613	63	20	mean	mean	VERB
educatio-1613	63	21	std	std	NOUN
educatio-1613	63	22	there	there	PRON
educatio-1613	63	23	is	be	VERB
educatio-1613	63	24	wide	wide	ADJ
educatio-1613	63	25	spread	spread	NOUN
educatio-1613	63	26	manner	manner	NOUN
educatio-1613	63	27	of	of	ADP
educatio-1613	63	28	handling	handle	VERB
educatio-1613	63	29	complaints	complaint	NOUN
educatio-1613	63	30	in	in	ADP
educatio-1613	63	31	your	your	PRON
educatio-1613	63	32	institution	institution	NOUN
educatio-1613	63	33	334	334	NUM
educatio-1613	63	34	55.7	55.7	NUM
educatio-1613	63	35	%	%	NOUN
educatio-1613	63	36	158	158	NUM
educatio-1613	63	37	26.3	26.3	NUM
educatio-1613	63	38	%	%	NOUN
educatio-1613	63	39	108	108	NUM
educatio-1613	63	40	18.0	18.0	NUM
educatio-1613	63	41	%	%	NOUN
educatio-1613	63	42	0	0	NUM
educatio-1613	63	43	0.0	0.0	NUM
educatio-1613	63	44	%	%	NOUN
educatio-1613	63	45	3.38	3.38	NUM
educatio-1613	63	46	0.56	0.56	NUM
educatio-1613	63	47	my	my	PRON
educatio-1613	63	48	institution	institution	NOUN
educatio-1613	63	49	is	be	AUX
educatio-1613	63	50	aware	aware	ADJ
educatio-1613	63	51	of	of	ADP
educatio-1613	63	52	public	public	ADJ
educatio-1613	63	53	complaints	complaint	NOUN
educatio-1613	63	54	commission	commission	NOUN
educatio-1613	63	55	directive	directive	NOUN
educatio-1613	63	56	requirements	requirement	NOUN
educatio-1613	63	57	298	298	NUM
educatio-1613	63	58	49.7	49.7	NUM
educatio-1613	63	59	%	%	NOUN
educatio-1613	63	60	151	151	NUM
educatio-1613	63	61	25.2	25.2	NUM
educatio-1613	63	62	%	%	NOUN
educatio-1613	63	63	151	151	NUM
educatio-1613	63	64	25.2	25.2	NUM
educatio-1613	63	65	%	%	NOUN
educatio-1613	63	66	0	0	NUM
educatio-1613	63	67	0.0	0.0	NUM
educatio-1613	63	68	%	%	NOUN
educatio-1613	63	69	3.25	3.25	NUM
educatio-1613	63	70	0.4	0.4	NUM
educatio-1613	63	71	my	my	PRON
educatio-1613	63	72	institution	institution	NOUN
educatio-1613	63	73	is	be	AUX
educatio-1613	63	74	aware	aware	ADJ
educatio-1613	63	75	of	of	ADP
educatio-1613	63	76	the	the	DET
educatio-1613	63	77	benefit	benefit	NOUN
educatio-1613	63	78	of	of	ADP
educatio-1613	63	79	proper	proper	ADJ
educatio-1613	63	80	handling	handling	NOUN
educatio-1613	63	81	of	of	ADP
educatio-1613	63	82	complaints	complaint	NOUN
educatio-1613	63	83	290	290	NUM
educatio-1613	63	84	48.3	48.3	NUM
educatio-1613	63	85	%	%	NOUN
educatio-1613	63	86	158	158	NUM
educatio-1613	63	87	26.3	26.3	NUM
educatio-1613	63	88	%	%	NOUN
educatio-1613	63	89	152	152	NUM
educatio-1613	63	90	25.3	25.3	NUM
educatio-1613	63	91	%	%	NOUN
educatio-1613	63	92	0	0	NUM
educatio-1613	63	93	0.0	0.0	NUM
educatio-1613	63	94	%	%	NOUN
educatio-1613	63	95	3.25	3.25	NUM
educatio-1613	63	96	0.56	0.56	NUM
educatio-1613	63	97	this	this	DET
educatio-1613	63	98	institution	institution	NOUN
educatio-1613	63	99	upholds	uphold	VERB
educatio-1613	63	100	general	general	ADJ
educatio-1613	63	101	complaints	complaint	NOUN
educatio-1613	63	102	to	to	ADP
educatio-1613	63	103	any	any	DET
educatio-1613	63	104	extent	extent	NOUN
educatio-1613	63	105	290	290	NUM
educatio-1613	63	106	48.3	48.3	NUM
educatio-1613	63	107	%	%	NOUN
educatio-1613	63	108	158	158	NUM
educatio-1613	63	109	26.3	26.3	NUM
educatio-1613	63	110	%	%	NOUN
educatio-1613	63	111	152	152	NUM
educatio-1613	63	112	25.3	25.3	NUM
educatio-1613	63	113	%	%	NOUN
educatio-1613	63	114	0	0	NUM
educatio-1613	63	115	0.0	0.0	NUM
educatio-1613	63	116	%	%	NOUN
educatio-1613	63	117	3.23	3.23	NUM
educatio-1613	63	118	0.21	0.21	NUM
educatio-1613	63	119	members	member	NOUN
educatio-1613	63	120	of	of	ADP
educatio-1613	63	121	this	this	DET
educatio-1613	63	122	academic	academic	ADJ
educatio-1613	63	123	community	community	NOUN
educatio-1613	63	124	including	include	VERB
educatio-1613	63	125	myself	myself	PRON
educatio-1613	63	126	knows	know	VERB
educatio-1613	63	127	where	where	SCONJ
educatio-1613	63	128	complaints	complaint	NOUN
educatio-1613	63	129	are	be	AUX
educatio-1613	63	130	to	to	PART
educatio-1613	63	131	be	be	AUX
educatio-1613	63	132	lodged	lodge	VERB
educatio-1613	63	133	in	in	ADP
educatio-1613	63	134	this	this	DET
educatio-1613	63	135	institution	institution	NOUN
educatio-1613	63	136	263	263	NUM
educatio-1613	63	137	143	143	NUM
educatio-1613	63	138	15	15	NUM
educatio-1613	63	139	44	44	NUM
educatio-1613	63	140	3.18	3.18	NUM
educatio-1613	63	141	1.3	1.3	NUM
educatio-1613	63	142	the	the	DET
educatio-1613	63	143	institution	institution	NOUN
educatio-1613	63	144	has	have	VERB
educatio-1613	63	145	enough	enough	ADJ
educatio-1613	63	146	facilities	facility	NOUN
educatio-1613	63	147	to	to	PART
educatio-1613	63	148	redress	redress	VERB
educatio-1613	63	149	complaints	complaint	NOUN
educatio-1613	63	150	255	255	NUM
educatio-1613	63	151	42.5	42.5	NUM
educatio-1613	63	152	%	%	NOUN
educatio-1613	63	153	237	237	NUM
educatio-1613	63	154	39.5	39.5	NUM
educatio-1613	63	155	%	%	NOUN
educatio-1613	63	156	108	108	NUM
educatio-1613	63	157	18.0	18.0	NUM
educatio-1613	63	158	%	%	NOUN
educatio-1613	63	159	0	0	NUM
educatio-1613	63	160	0.0	0.0	NUM
educatio-1613	63	161	%	%	NOUN
educatio-1613	63	162	3.11	3.11	NUM
educatio-1613	63	163	1.2	1.2	NUM
educatio-1613	63	164	there	there	PRON
educatio-1613	63	165	are	be	VERB
educatio-1613	63	166	complaints	complaint	NOUN
educatio-1613	63	167	management	management	NOUN
educatio-1613	63	168	policies	policy	NOUN
educatio-1613	63	169	in	in	ADP
educatio-1613	63	170	this	this	DET
educatio-1613	63	171	institution	institution	NOUN
educatio-1613	63	172	178	178	NUM
educatio-1613	63	173	29.7	29.7	NUM
educatio-1613	63	174	%	%	NOUN
educatio-1613	63	175	279	279	NUM
educatio-1613	63	176	46.5	46.5	NUM
educatio-1613	63	177	%	%	NOUN
educatio-1613	64	1	143	143	NUM
educatio-1613	64	2	23.8	23.8	NUM
educatio-1613	64	3	%	%	NOUN
educatio-1613	64	4	0	0	NUM
educatio-1613	64	5	0.0	0.0	NUM
educatio-1613	64	6	%	%	NOUN
educatio-1613	64	7	3.06	3.06	NUM
educatio-1613	64	8	1.2	1.2	NUM
educatio-1613	64	9	this	this	DET
educatio-1613	64	10	institution	institution	NOUN
educatio-1613	64	11	is	be	AUX
educatio-1613	64	12	complaint	complaint	VERB
educatio-1613	64	13	friendly	friendly	ADJ
educatio-1613	64	14	214	214	NUM
educatio-1613	64	15	35.7	35.7	NUM
educatio-1613	64	16	%	%	NOUN
educatio-1613	64	17	236	236	NUM
educatio-1613	64	18	39.3	39.3	NUM
educatio-1613	64	19	%	%	NOUN
educatio-1613	64	20	150	150	NUM
educatio-1613	64	21	25.0	25.0	NUM
educatio-1613	64	22	%	%	NOUN
educatio-1613	64	23	0	0	NUM
educatio-1613	64	24	0.0	0.0	NUM
educatio-1613	64	25	%	%	NOUN
educatio-1613	64	26	3.04	3.04	NUM
educatio-1613	64	27	0.34	0.34	NUM
educatio-1613	64	28	methodical	methodical	ADJ
educatio-1613	64	29	handling	handling	NOUN
educatio-1613	64	30	of	of	ADP
educatio-1613	64	31	complaints	complaint	NOUN
educatio-1613	64	32	is	be	AUX
educatio-1613	64	33	evident	evident	ADJ
educatio-1613	64	34	in	in	ADP
educatio-1613	64	35	the	the	DET
educatio-1613	64	36	way	way	NOUN
educatio-1613	64	37	this	this	DET
educatio-1613	64	38	institution	institution	NOUN
educatio-1613	64	39	handles	handle	VERB
educatio-1613	64	40	complaints	complaint	NOUN
educatio-1613	64	41	254	254	NUM
educatio-1613	64	42	42.3	42.3	NUM
educatio-1613	64	43	%	%	NOUN
educatio-1613	64	44	201	201	NUM
educatio-1613	64	45	33.5	33.5	NUM
educatio-1613	64	46	%	%	NOUN
educatio-1613	64	47	145	145	NUM
educatio-1613	64	48	24.2	24.2	NUM
educatio-1613	64	49	%	%	NOUN
educatio-1613	64	50	0	0	NUM
educatio-1613	64	51	0.0	0.0	NUM
educatio-1613	64	52	%	%	NOUN
educatio-1613	64	53	3.01	3.01	NUM
educatio-1613	64	54	0.21	0.21	NUM
educatio-1613	64	55	table	table	NOUN
educatio-1613	64	56	3	3	NUM
educatio-1613	64	57	reveals	reveal	VERB
educatio-1613	64	58	the	the	DET
educatio-1613	64	59	rating	rating	NOUN
educatio-1613	64	60	of	of	ADP
educatio-1613	64	61	the	the	DET
educatio-1613	64	62	factors	factor	NOUN
educatio-1613	64	63	that	that	PRON
educatio-1613	64	64	determines	determine	VERB
educatio-1613	64	65	the	the	DET
educatio-1613	64	66	perception	perception	NOUN
educatio-1613	64	67	of	of	ADP
educatio-1613	64	68	students	student	NOUN
educatio-1613	64	69	about	about	ADP
educatio-1613	64	70	complaints	complaint	NOUN
educatio-1613	64	71	handling	handle	VERB
educatio-1613	64	72	in	in	ADP
educatio-1613	64	73	nigerian	nigerian	ADJ
educatio-1613	64	74	universities	university	NOUN
educatio-1613	64	75	.	.	PUNCT
educatio-1613	65	1	the	the	DET
educatio-1613	65	2	mean	mean	ADJ
educatio-1613	65	3	item	item	NOUN
educatio-1613	65	4	scores	score	NOUN
educatio-1613	65	5	showed	show	VERB
educatio-1613	65	6	that	that	SCONJ
educatio-1613	65	7	the	the	DET
educatio-1613	65	8	students	student	NOUN
educatio-1613	65	9	agreed	agree	VERB
educatio-1613	65	10	that	that	SCONJ
educatio-1613	65	11	the	the	DET
educatio-1613	65	12	entire	entire	ADJ
educatio-1613	65	13	nine	nine	NUM
educatio-1613	65	14	factors	factor	NOUN
educatio-1613	65	15	pointed	point	VERB
educatio-1613	65	16	towards	towards	ADP
educatio-1613	65	17	a	a	DET
educatio-1613	65	18	poor	poor	ADJ
educatio-1613	65	19	perception	perception	NOUN
educatio-1613	65	20	of	of	ADP
educatio-1613	65	21	the	the	DET
educatio-1613	65	22	students	student	NOUN
educatio-1613	65	23	towards	towards	ADP
educatio-1613	65	24	complaints	complaint	NOUN
educatio-1613	65	25	handling	handle	VERB
educatio-1613	65	26	in	in	ADP
educatio-1613	65	27	the	the	DET
educatio-1613	65	28	nigerian	nigerian	ADJ
educatio-1613	65	29	universities	university	NOUN
educatio-1613	65	30	.	.	PUNCT
educatio-1613	66	1	spread	spread	VERB
educatio-1613	66	2	of	of	ADP
educatio-1613	66	3	manner	manner	NOUN
educatio-1613	66	4	of	of	ADP
educatio-1613	66	5	handling	handle	VERB
educatio-1613	66	6	complaints	complaint	NOUN
educatio-1613	66	7	was	be	AUX
educatio-1613	66	8	rated	rate	VERB
educatio-1613	66	9	highest	high	ADJ
educatio-1613	66	10	(	(	PUNCT
educatio-1613	66	11	mean	mean	NOUN
educatio-1613	66	12	=	=	SYM
educatio-1613	66	13	3.38	3.38	NUM
educatio-1613	66	14	,	,	PUNCT
educatio-1613	66	15	sd=0.56	sd=0.56	ADJ
educatio-1613	66	16	)	)	PUNCT
educatio-1613	66	17	.	.	PUNCT
educatio-1613	67	1	this	this	PRON
educatio-1613	67	2	is	be	AUX
educatio-1613	67	3	followed	follow	VERB
educatio-1613	67	4	by	by	ADP
educatio-1613	67	5	benefit	benefit	NOUN
educatio-1613	67	6	of	of	ADP
educatio-1613	67	7	proper	proper	ADJ
educatio-1613	67	8	handling	handling	NOUN
educatio-1613	67	9	(	(	PUNCT
educatio-1613	67	10	mean	mean	NOUN
educatio-1613	67	11	=	=	SYM
educatio-1613	67	12	3.26	3.26	NUM
educatio-1613	67	13	,	,	PUNCT
educatio-1613	67	14	sd=0.4	sd=0.4	PROPN
educatio-1613	67	15	)	)	PUNCT
educatio-1613	67	16	,	,	PUNCT
educatio-1613	67	17	lodgment	lodgment	NOUN
educatio-1613	67	18	center	center	NOUN
educatio-1613	67	19	(	(	PUNCT
educatio-1613	67	20	mis=3.25	mis=3.25	PROPN
educatio-1613	67	21	,	,	PUNCT
educatio-1613	67	22	sd=0.56	sd=0.56	ADJ
educatio-1613	67	23	)	)	PUNCT
educatio-1613	67	24	;	;	PUNCT
educatio-1613	67	25	methodology	methodology	NOUN
educatio-1613	67	26	(	(	PUNCT
educatio-1613	67	27	mean	mean	NOUN
educatio-1613	67	28	=	=	SYM
educatio-1613	67	29	3.23	3.23	NUM
educatio-1613	67	30	,	,	PUNCT
educatio-1613	67	31	sd=0.21	sd=0.21	PROPN
educatio-1613	67	32	)	)	PUNCT
educatio-1613	67	33	;	;	PUNCT
educatio-1613	67	34	extent	extent	NOUN
educatio-1613	67	35	of	of	ADP
educatio-1613	67	36	upholding	uphold	VERB
educatio-1613	67	37	complaints	complaint	NOUN
educatio-1613	67	38	(	(	PUNCT
educatio-1613	67	39	mean	mean	NOUN
educatio-1613	67	40	=	=	SYM
educatio-1613	67	41	3.18	3.18	NUM
educatio-1613	67	42	,	,	PUNCT
educatio-1613	67	43	sd=1.2	sd=1.2	ADJ
educatio-1613	67	44	)	)	PUNCT
educatio-1613	67	45	;	;	PUNCT
educatio-1613	67	46	culture	culture	NOUN
educatio-1613	67	47	(	(	PUNCT
educatio-1613	67	48	mean	mean	NOUN
educatio-1613	67	49	=	=	SYM
educatio-1613	67	50	3.11	3.11	NUM
educatio-1613	67	51	,	,	PUNCT
educatio-1613	67	52	sd=1.3	sd=1.3	PROPN
educatio-1613	67	53	)	)	PUNCT
educatio-1613	67	54	;	;	PUNCT
educatio-1613	67	55	awareness	awareness	NOUN
educatio-1613	67	56	of	of	ADP
educatio-1613	67	57	complaints	complaint	NOUN
educatio-1613	67	58	directives	directive	NOUN
educatio-1613	67	59	(	(	PUNCT
educatio-1613	67	60	mean	mean	NOUN
educatio-1613	67	61	=	=	SYM
educatio-1613	67	62	3.06	3.06	NUM
educatio-1613	67	63	)	)	PUNCT
educatio-1613	67	64	;	;	PUNCT
educatio-1613	67	65	appropriate	appropriate	ADJ
educatio-1613	67	66	remedy	remedy	NOUN
educatio-1613	67	67	(	(	PUNCT
educatio-1613	67	68	mean	mean	NOUN
educatio-1613	67	69	=	=	SYM
educatio-1613	67	70	3.04	3.04	NUM
educatio-1613	67	71	,	,	PUNCT
educatio-1613	67	72	sd=0.34	sd=0.34	NOUN
educatio-1613	67	73	)	)	PUNCT
educatio-1613	67	74	;	;	PUNCT
educatio-1613	67	75	and	and	CCONJ
educatio-1613	67	76	lastly	lastly	ADV
educatio-1613	67	77	,	,	PUNCT
educatio-1613	67	78	availability	availability	NOUN
educatio-1613	67	79	of	of	ADP
educatio-1613	67	80	policies	policy	NOUN
educatio-1613	67	81	and	and	CCONJ
educatio-1613	67	82	procedure	procedure	NOUN
educatio-1613	67	83	(	(	PUNCT
educatio-1613	67	84	mean	mean	NOUN
educatio-1613	67	85	=	=	SYM
educatio-1613	67	86	3.16	3.16	NUM
educatio-1613	67	87	,	,	PUNCT
educatio-1613	67	88	sd=0.21	sd=0.21	PROPN
educatio-1613	67	89	)	)	PUNCT
educatio-1613	67	90	.	.	PUNCT
educatio-1613	68	1	thus	thus	ADV
educatio-1613	68	2	,	,	PUNCT
educatio-1613	68	3	it	it	PRON
educatio-1613	68	4	could	could	AUX
educatio-1613	68	5	be	be	AUX
educatio-1613	68	6	said	say	VERB
educatio-1613	68	7	that	that	SCONJ
educatio-1613	68	8	students	student	NOUN
educatio-1613	68	9	have	have	VERB
educatio-1613	68	10	good	good	ADJ
educatio-1613	68	11	perception	perception	NOUN
educatio-1613	68	12	about	about	ADP
educatio-1613	68	13	how	how	SCONJ
educatio-1613	68	14	the	the	DET
educatio-1613	68	15	complaints	complaint	NOUN
educatio-1613	68	16	is	be	AUX
educatio-1613	68	17	being	be	AUX
educatio-1613	68	18	handle	handle	NOUN
educatio-1613	68	19	.	.	PUNCT
educatio-1613	69	1	this	this	PRON
educatio-1613	69	2	is	be	AUX
educatio-1613	69	3	in	in	ADP
educatio-1613	69	4	line	line	NOUN
educatio-1613	69	5	with	with	ADP
educatio-1613	69	6	the	the	DET
educatio-1613	69	7	findings	finding	NOUN
educatio-1613	69	8	of	of	ADP
educatio-1613	69	9	grobna	grobna	PROPN
educatio-1613	69	10	(	(	PUNCT
educatio-1613	69	11	2008	2008	NUM
educatio-1613	69	12	)	)	PUNCT
educatio-1613	69	13	who	who	PRON
educatio-1613	69	14	concluded	conclude	VERB
educatio-1613	69	15	that	that	SCONJ
educatio-1613	69	16	ombudsman	ombudsman	NOUN
educatio-1613	69	17	is	be	AUX
educatio-1613	69	18	unbiased	unbiased	ADJ
educatio-1613	69	19	and	and	CCONJ
educatio-1613	69	20	fair	fair	ADJ
educatio-1613	69	21	in	in	ADP
educatio-1613	69	22	handling	handle	VERB
educatio-1613	69	23	complaint	complaint	NOUN
educatio-1613	69	24	olugbenga	olugbenga	PROPN
educatio-1613	69	25	timothy	timothy	PROPN
educatio-1613	69	26	ajadi	ajadi	PROPN
educatio-1613	69	27	ombudsman	ombudsman	NOUN
educatio-1613	69	28	mechanism	mechanism	NOUN
educatio-1613	69	29	and	and	CCONJ
educatio-1613	69	30	conflict	conflict	NOUN
educatio-1613	69	31	resolution	resolution	NOUN
educatio-1613	69	32	in	in	ADP
educatio-1613	69	33	southwestern	southwestern	ADJ
educatio-1613	69	34	nigerian	nigerian	ADJ
educatio-1613	69	35	university	university	NOUN
educatio-1613	69	36	volume	volume	NOUN
educatio-1613	69	37	9	9	NUM
educatio-1613	69	38	,	,	PUNCT
educatio-1613	69	39	number	number	NOUN
educatio-1613	69	40	2	2	NUM
educatio-1613	69	41	,	,	PUNCT
educatio-1613	69	42	november	november	PROPN
educatio-1613	69	43	2025	2025	NUM
educatio-1613	69	44	|	|	ADV
educatio-1613	69	45	360	360	NUM
educatio-1613	69	46	zzzzzz	zzzzzz	NOUN
educatio-1613	69	47	brought	bring	VERB
educatio-1613	69	48	before	before	ADP
educatio-1613	69	49	it	it	PRON
educatio-1613	69	50	.	.	PUNCT
educatio-1613	70	1	this	this	PRON
educatio-1613	70	2	might	might	AUX
educatio-1613	70	3	be	be	AUX
educatio-1613	70	4	because	because	SCONJ
educatio-1613	70	5	the	the	DET
educatio-1613	70	6	members	member	NOUN
educatio-1613	70	7	of	of	ADP
educatio-1613	70	8	ombudsman	ombudsman	NOUN
educatio-1613	70	9	are	be	AUX
educatio-1613	70	10	non	non	ADJ
educatio-1613	70	11	-	-	ADJ
educatio-1613	70	12	partisan	partisan	ADJ
educatio-1613	70	13	.	.	PUNCT
educatio-1613	71	1	their	their	PRON
educatio-1613	71	2	appointment	appointment	NOUN
educatio-1613	71	3	is	be	AUX
educatio-1613	71	4	on	on	ADP
educatio-1613	71	5	merit	merit	NOUN
educatio-1613	71	6	,	,	PUNCT
educatio-1613	71	7	integrity	integrity	NOUN
educatio-1613	71	8	and	and	CCONJ
educatio-1613	71	9	experience	experience	NOUN
educatio-1613	71	10	research	research	NOUN
educatio-1613	71	11	question	question	NOUN
educatio-1613	71	12	2	2	NUM
educatio-1613	71	13	:	:	PUNCT
educatio-1613	71	14	what	what	PRON
educatio-1613	71	15	is	be	AUX
educatio-1613	71	16	the	the	DET
educatio-1613	71	17	perception	perception	NOUN
educatio-1613	71	18	of	of	ADP
educatio-1613	71	19	staff	staff	NOUN
educatio-1613	71	20	and	and	CCONJ
educatio-1613	71	21	students	student	NOUN
educatio-1613	71	22	about	about	ADP
educatio-1613	71	23	the	the	DET
educatio-1613	71	24	composition	composition	NOUN
educatio-1613	71	25	of	of	ADP
educatio-1613	71	26	the	the	DET
educatio-1613	71	27	complaints	complaint	NOUN
educatio-1613	71	28	handling	handle	VERB
educatio-1613	71	29	unit	unit	NOUN
educatio-1613	71	30	of	of	ADP
educatio-1613	71	31	the	the	DET
educatio-1613	71	32	university	university	NOUN
educatio-1613	71	33	?	?	PUNCT
educatio-1613	71	34	table	table	NOUN
educatio-1613	71	35	4	4	NUM
educatio-1613	71	36	:	:	PUNCT
educatio-1613	71	37	perception	perception	NOUN
educatio-1613	71	38	of	of	ADP
educatio-1613	71	39	the	the	DET
educatio-1613	71	40	academic	academic	ADJ
educatio-1613	71	41	staff	staff	NOUN
educatio-1613	71	42	about	about	ADP
educatio-1613	71	43	dispute	dispute	NOUN
educatio-1613	71	44	handlers	handler	NOUN
educatio-1613	71	45	in	in	ADP
educatio-1613	71	46	their	their	PRON
educatio-1613	71	47	institutions	institution	NOUN
educatio-1613	71	48	n=300	n=300	NUM
educatio-1613	71	49	description	description	NOUN
educatio-1613	71	50	sa	sa	ADP
educatio-1613	71	51	a	a	DET
educatio-1613	71	52	d	d	NOUN
educatio-1613	71	53	sd	sd	ADP
educatio-1613	71	54	mean	mean	ADJ
educatio-1613	71	55	std	std	NOUN
educatio-1613	71	56	adequacy	adequacy	NOUN
educatio-1613	71	57	of	of	ADP
educatio-1613	71	58	delegation	delegation	NOUN
educatio-1613	71	59	of	of	ADP
educatio-1613	71	60	dispute	dispute	NOUN
educatio-1613	71	61	resolution	resolution	NOUN
educatio-1613	71	62	151	151	NUM
educatio-1613	71	63	50.3	50.3	NUM
educatio-1613	71	64	%	%	NOUN
educatio-1613	71	65	88	88	NUM
educatio-1613	71	66	29.3	29.3	NUM
educatio-1613	71	67	%	%	NOUN
educatio-1613	71	68	61	61	NUM
educatio-1613	71	69	20.3	20.3	NUM
educatio-1613	71	70	%	%	NOUN
educatio-1613	71	71	0	0	NUM
educatio-1613	71	72	0.0	0.0	NUM
educatio-1613	71	73	%	%	NOUN
educatio-1613	71	74	3.30	3.30	NUM
educatio-1613	71	75	0.02	0.02	NUM
educatio-1613	71	76	consideration	consideration	NOUN
educatio-1613	71	77	of	of	ADP
educatio-1613	71	78	complainants	complainant	NOUN
educatio-1613	71	79	in	in	ADP
educatio-1613	71	80	resolution	resolution	NOUN
educatio-1613	71	81	process	process	NOUN
educatio-1613	71	82	133	133	NUM
educatio-1613	71	83	44.3	44.3	NUM
educatio-1613	71	84	%	%	NOUN
educatio-1613	71	85	109	109	NUM
educatio-1613	71	86	36.3	36.3	NUM
educatio-1613	71	87	%	%	NOUN
educatio-1613	71	88	58	58	NUM
educatio-1613	71	89	19.3	19.3	NUM
educatio-1613	71	90	%	%	NOUN
educatio-1613	71	91	0	0	NUM
educatio-1613	71	92	0.0	0.0	NUM
educatio-1613	71	93	%	%	NOUN
educatio-1613	71	94	3.25	3.25	NUM
educatio-1613	71	95	0.34	0.34	NUM
educatio-1613	71	96	management	management	NOUN
educatio-1613	71	97	acceptance	acceptance	NOUN
educatio-1613	71	98	and	and	CCONJ
educatio-1613	71	99	utilization	utilization	NOUN
educatio-1613	71	100	of	of	ADP
educatio-1613	71	101	handlers	handler	NOUN
educatio-1613	71	102	’	'	PUNCT
educatio-1613	71	103	resolution	resolution	NOUN
educatio-1613	71	104	113	113	NUM
educatio-1613	71	105	37.3	37.3	NUM
educatio-1613	71	106	%	%	NOUN
educatio-1613	71	107	125	125	NUM
educatio-1613	71	108	41.7	41.7	NUM
educatio-1613	71	109	%	%	NOUN
educatio-1613	71	110	62	62	NUM
educatio-1613	71	111	20.7	20.7	NUM
educatio-1613	71	112	%	%	NOUN
educatio-1613	71	113	0	0	NUM
educatio-1613	71	114	0.0	0.0	NUM
educatio-1613	71	115	%	%	NOUN
educatio-1613	71	116	3.17	3.17	NUM
educatio-1613	71	117	0.56	0.56	NUM
educatio-1613	71	118	task	task	NOUN
educatio-1613	71	119	orientation	orientation	NOUN
educatio-1613	71	120	of	of	ADP
educatio-1613	71	121	complaints	complaint	NOUN
educatio-1613	71	122	handlers	handler	VERB
educatio-1613	71	123	120	120	NUM
educatio-1613	71	124	40.0	40.0	NUM
educatio-1613	71	125	%	%	NOUN
educatio-1613	71	126	107	107	NUM
educatio-1613	71	127	35.7	35.7	NUM
educatio-1613	71	128	%	%	NOUN
educatio-1613	71	129	73	73	NUM
educatio-1613	71	130	24.3	24.3	NUM
educatio-1613	71	131	%	%	NOUN
educatio-1613	71	132	0	0	NUM
educatio-1613	71	133	0.0	0.0	NUM
educatio-1613	71	134	%	%	NOUN
educatio-1613	71	135	3.16	3.16	NUM
educatio-1613	71	136	0.4	0.4	NUM
educatio-1613	71	137	human	human	ADJ
educatio-1613	71	138	and	and	CCONJ
educatio-1613	71	139	task	task	NOUN
educatio-1613	71	140	orientation	orientation	NOUN
educatio-1613	71	141	of	of	ADP
educatio-1613	71	142	complaints	complaint	NOUN
educatio-1613	71	143	handler	handler	VERB
educatio-1613	71	144	146	146	NUM
educatio-1613	71	145	48.7	48.7	NUM
educatio-1613	71	146	%	%	NOUN
educatio-1613	71	147	62	62	NUM
educatio-1613	71	148	20.7	20.7	NUM
educatio-1613	71	149	%	%	NOUN
educatio-1613	71	150	71	71	NUM
educatio-1613	71	151	23.7	23.7	NUM
educatio-1613	71	152	%	%	NOUN
educatio-1613	71	153	21	21	NUM
educatio-1613	71	154	7.0	7.0	NUM
educatio-1613	71	155	%	%	NOUN
educatio-1613	71	156	3.11	3.11	NUM
educatio-1613	71	157	0.61	0.61	NUM
educatio-1613	71	158	human	human	ADJ
educatio-1613	71	159	orientation	orientation	NOUN
educatio-1613	71	160	of	of	ADP
educatio-1613	71	161	complaints	complaint	NOUN
educatio-1613	71	162	handlers	handler	VERB
educatio-1613	71	163	112	112	NUM
educatio-1613	71	164	37.3	37.3	NUM
educatio-1613	71	165	%	%	NOUN
educatio-1613	71	166	107	107	NUM
educatio-1613	71	167	35.6	35.6	NUM
educatio-1613	71	168	%	%	NOUN
educatio-1613	71	169	71	71	NUM
educatio-1613	71	170	23.7	23.7	NUM
educatio-1613	71	171	%	%	NOUN
educatio-1613	71	172	10	10	NUM
educatio-1613	71	173	3.3	3.3	NUM
educatio-1613	71	174	%	%	NOUN
educatio-1613	71	175	3.07	3.07	NUM
educatio-1613	71	176	0.3	0.3	NUM
educatio-1613	71	177	table	table	NOUN
educatio-1613	71	178	4	4	NUM
educatio-1613	71	179	reveals	reveal	VERB
educatio-1613	71	180	the	the	DET
educatio-1613	71	181	rating	rating	NOUN
educatio-1613	71	182	of	of	ADP
educatio-1613	71	183	the	the	DET
educatio-1613	71	184	factors	factor	NOUN
educatio-1613	71	185	that	that	PRON
educatio-1613	71	186	determines	determine	VERB
educatio-1613	71	187	the	the	DET
educatio-1613	71	188	perception	perception	NOUN
educatio-1613	71	189	of	of	ADP
educatio-1613	71	190	the	the	DET
educatio-1613	71	191	academic	academic	ADJ
educatio-1613	71	192	staff	staff	NOUN
educatio-1613	71	193	about	about	ADP
educatio-1613	71	194	dispute	dispute	NOUN
educatio-1613	71	195	handlers	handler	NOUN
educatio-1613	71	196	in	in	ADP
educatio-1613	71	197	their	their	PRON
educatio-1613	71	198	institutions	institution	NOUN
educatio-1613	71	199	.	.	PUNCT
educatio-1613	72	1	the	the	DET
educatio-1613	72	2	mean	mean	ADJ
educatio-1613	72	3	item	item	NOUN
educatio-1613	72	4	scores	score	NOUN
educatio-1613	72	5	explained	explain	VERB
educatio-1613	72	6	the	the	DET
educatio-1613	72	7	perception	perception	NOUN
educatio-1613	72	8	of	of	ADP
educatio-1613	72	9	the	the	DET
educatio-1613	72	10	academic	academic	ADJ
educatio-1613	72	11	staff	staff	NOUN
educatio-1613	72	12	towards	towards	ADP
educatio-1613	72	13	complaints	complaint	NOUN
educatio-1613	72	14	handlers	handler	NOUN
educatio-1613	72	15	in	in	ADP
educatio-1613	72	16	the	the	DET
educatio-1613	72	17	nigerian	nigerian	ADJ
educatio-1613	72	18	universities	university	NOUN
educatio-1613	72	19	using	use	VERB
educatio-1613	72	20	the	the	DET
educatio-1613	72	21	entire	entire	ADJ
educatio-1613	72	22	six	six	NUM
educatio-1613	72	23	factors	factor	NOUN
educatio-1613	72	24	.	.	PUNCT
educatio-1613	73	1	adequate	adequate	ADJ
educatio-1613	73	2	delegation	delegation	NOUN
educatio-1613	73	3	was	be	AUX
educatio-1613	73	4	rated	rate	VERB
educatio-1613	73	5	highest	high	ADJ
educatio-1613	73	6	with	with	ADP
educatio-1613	73	7	79.5	79.5	NUM
educatio-1613	73	8	%	%	NOUN
educatio-1613	73	9	of	of	ADP
educatio-1613	73	10	the	the	DET
educatio-1613	73	11	respondents	respondent	NOUN
educatio-1613	73	12	agreed	agree	VERB
educatio-1613	73	13	that	that	SCONJ
educatio-1613	73	14	there	there	PRON
educatio-1613	73	15	is	be	VERB
educatio-1613	73	16	adequacy	adequacy	NOUN
educatio-1613	73	17	of	of	ADP
educatio-1613	73	18	delegation	delegation	NOUN
educatio-1613	73	19	of	of	ADP
educatio-1613	73	20	dispute	dispute	NOUN
educatio-1613	73	21	resolution	resolution	NOUN
educatio-1613	73	22	(	(	PUNCT
educatio-1613	73	23	mean	mean	NOUN
educatio-1613	73	24	=	=	SYM
educatio-1613	73	25	3.30	3.30	NUM
educatio-1613	73	26	,	,	PUNCT
educatio-1613	73	27	sd=0.02	sd=0.02	NOUN
educatio-1613	73	28	)	)	PUNCT
educatio-1613	73	29	.	.	PUNCT
educatio-1613	74	1	this	this	PRON
educatio-1613	74	2	is	be	AUX
educatio-1613	74	3	followed	follow	VERB
educatio-1613	74	4	by	by	ADP
educatio-1613	74	5	resolution	resolution	NOUN
educatio-1613	74	6	process	process	NOUN
educatio-1613	74	7	(	(	PUNCT
educatio-1613	74	8	mean=	mean=	NUM
educatio-1613	74	9	3.25	3.25	NUM
educatio-1613	74	10	,	,	PUNCT
educatio-1613	74	11	sd=0.34	sd=0.34	PROPN
educatio-1613	74	12	)	)	PUNCT
educatio-1613	74	13	,	,	PUNCT
educatio-1613	74	14	acceptance	acceptance	NOUN
educatio-1613	74	15	and	and	CCONJ
educatio-1613	74	16	utilization	utilization	NOUN
educatio-1613	74	17	(	(	PUNCT
educatio-1613	74	18	mean	mean	NOUN
educatio-1613	74	19	=	=	SYM
educatio-1613	74	20	3.17	3.17	NUM
educatio-1613	74	21	,	,	PUNCT
educatio-1613	74	22	sd=0.56	sd=0.56	ADJ
educatio-1613	74	23	)	)	PUNCT
educatio-1613	74	24	;	;	PUNCT
educatio-1613	74	25	task	task	NOUN
educatio-1613	74	26	orientation	orientation	NOUN
educatio-1613	74	27	(	(	PUNCT
educatio-1613	74	28	mean	mean	NOUN
educatio-1613	74	29	=	=	SYM
educatio-1613	74	30	3.16	3.16	NUM
educatio-1613	74	31	,	,	PUNCT
educatio-1613	74	32	sd=0.4	sd=0.4	PROPN
educatio-1613	74	33	)	)	PUNCT
educatio-1613	74	34	;	;	PUNCT
educatio-1613	74	35	human	human	ADJ
educatio-1613	74	36	and	and	CCONJ
educatio-1613	74	37	task	task	NOUN
educatio-1613	74	38	orientation	orientation	NOUN
educatio-1613	74	39	(	(	PUNCT
educatio-1613	74	40	mean	mean	NOUN
educatio-1613	74	41	=	=	SYM
educatio-1613	74	42	3.11	3.11	NUM
educatio-1613	74	43	,	,	PUNCT
educatio-1613	74	44	sd=0.61	sd=0.61	NOUN
educatio-1613	74	45	)	)	PUNCT
educatio-1613	74	46	;	;	PUNCT
educatio-1613	74	47	and	and	CCONJ
educatio-1613	74	48	lastly	lastly	ADV
educatio-1613	74	49	,	,	PUNCT
educatio-1613	74	50	human	human	ADJ
educatio-1613	74	51	orientation	orientation	NOUN
educatio-1613	74	52	(	(	PUNCT
educatio-1613	74	53	mean	mean	NOUN
educatio-1613	74	54	=	=	SYM
educatio-1613	74	55	3.07	3.07	NUM
educatio-1613	74	56	,	,	PUNCT
educatio-1613	74	57	sd=0.3	sd=0.3	NOUN
educatio-1613	74	58	)	)	PUNCT
educatio-1613	74	59	.	.	PUNCT
educatio-1613	75	1	from	from	ADP
educatio-1613	75	2	the	the	DET
educatio-1613	75	3	result	result	NOUN
educatio-1613	75	4	,	,	PUNCT
educatio-1613	75	5	it	it	PRON
educatio-1613	75	6	could	could	AUX
educatio-1613	75	7	observe	observe	VERB
educatio-1613	75	8	that	that	SCONJ
educatio-1613	75	9	academic	academic	ADJ
educatio-1613	75	10	staff	staff	NOUN
educatio-1613	75	11	in	in	ADP
educatio-1613	75	12	the	the	DET
educatio-1613	75	13	sampled	sample	VERB
educatio-1613	75	14	universities	university	NOUN
educatio-1613	75	15	perceived	perceive	VERB
educatio-1613	75	16	that	that	SCONJ
educatio-1613	75	17	universities	university	NOUN
educatio-1613	75	18	management	management	NOUN
educatio-1613	75	19	fairly	fairly	ADV
educatio-1613	75	20	handle	handle	VERB
educatio-1613	75	21	the	the	DET
educatio-1613	75	22	dispute	dispute	NOUN
educatio-1613	75	23	whenever	whenever	SCONJ
educatio-1613	75	24	it	it	PRON
educatio-1613	75	25	errupted	errupte	VERB
educatio-1613	75	26	.	.	PUNCT
educatio-1613	76	1	this	this	PRON
educatio-1613	76	2	is	be	AUX
educatio-1613	76	3	in	in	ADP
educatio-1613	76	4	line	line	NOUN
educatio-1613	76	5	with	with	ADP
educatio-1613	76	6	the	the	DET
educatio-1613	76	7	ethical	ethical	ADJ
educatio-1613	76	8	principles	principle	NOUN
educatio-1613	76	9	that	that	PRON
educatio-1613	76	10	establish	establish	VERB
educatio-1613	76	11	the	the	DET
educatio-1613	76	12	foundation	foundation	NOUN
educatio-1613	76	13	of	of	ADP
educatio-1613	76	14	ombuds	ombud	NOUN
educatio-1613	76	15	work	work	NOUN
educatio-1613	76	16	which	which	PRON
educatio-1613	76	17	include	include	VERB
educatio-1613	76	18	:	:	PUNCT
educatio-1613	76	19	independence	independence	NOUN
educatio-1613	76	20	,	,	PUNCT
educatio-1613	76	21	neutrality	neutrality	NOUN
educatio-1613	76	22	,	,	PUNCT
educatio-1613	76	23	impartiality	impartiality	NOUN
educatio-1613	76	24	and	and	CCONJ
educatio-1613	76	25	confidentiality	confidentiality	NOUN
educatio-1613	76	26	as	as	SCONJ
educatio-1613	76	27	identified	identify	VERB
educatio-1613	76	28	by	by	ADP
educatio-1613	76	29	mastiro	mastiro	PROPN
educatio-1613	76	30	(	(	PUNCT
educatio-1613	76	31	2015	2015	NUM
educatio-1613	76	32	)	)	PUNCT
educatio-1613	76	33	.	.	PUNCT
educatio-1613	77	1	the	the	DET
educatio-1613	77	2	confidence	confidence	NOUN
educatio-1613	77	3	repose	repose	NOUN
educatio-1613	77	4	in	in	ADP
educatio-1613	77	5	the	the	DET
educatio-1613	77	6	ombudsman	ombudsman	NOUN
educatio-1613	77	7	might	might	AUX
educatio-1613	77	8	equally	equally	ADV
educatio-1613	77	9	be	be	AUX
educatio-1613	77	10	responsible	responsible	ADJ
educatio-1613	77	11	for	for	ADP
educatio-1613	77	12	their	their	PRON
educatio-1613	77	13	fairness	fairness	NOUN
educatio-1613	77	14	.	.	PUNCT
educatio-1613	78	1	table	table	NOUN
educatio-1613	78	2	5	5	NUM
educatio-1613	78	3	:	:	PUNCT
educatio-1613	78	4	perception	perception	NOUN
educatio-1613	78	5	of	of	ADP
educatio-1613	78	6	the	the	DET
educatio-1613	78	7	non	non	ADJ
educatio-1613	78	8	-	-	ADJ
educatio-1613	78	9	academic	academic	ADJ
educatio-1613	78	10	staff	staff	NOUN
educatio-1613	78	11	about	about	ADP
educatio-1613	78	12	dispute	dispute	NOUN
educatio-1613	78	13	handlers	handler	NOUN
educatio-1613	78	14	in	in	ADP
educatio-1613	78	15	their	their	PRON
educatio-1613	78	16	institutions	institution	NOUN
educatio-1613	78	17	n=300	n=300	NUM
educatio-1613	78	18	description	description	NOUN
educatio-1613	78	19	sa	sa	ADP
educatio-1613	78	20	a	a	DET
educatio-1613	78	21	d	d	NOUN
educatio-1613	78	22	sd	sd	NOUN
educatio-1613	78	23	mean	mean	ADJ
educatio-1613	78	24	std	std	VERB
educatio-1613	78	25	human	human	ADJ
educatio-1613	78	26	orientation	orientation	NOUN
educatio-1613	78	27	of	of	ADP
educatio-1613	78	28	complaints	complaint	NOUN
educatio-1613	78	29	handlers	handler	VERB
educatio-1613	78	30	144	144	NUM
educatio-1613	78	31	48.0	48.0	NUM
educatio-1613	78	32	%	%	NOUN
educatio-1613	78	33	95	95	NUM
educatio-1613	78	34	31.7	31.7	NUM
educatio-1613	78	35	%	%	NOUN
educatio-1613	78	36	61	61	NUM
educatio-1613	78	37	20.3	20.3	NUM
educatio-1613	78	38	%	%	NOUN
educatio-1613	78	39	0	0	NUM
educatio-1613	78	40	0.0	0.0	NUM
educatio-1613	78	41	%	%	NOUN
educatio-1613	78	42	3.28	3.28	NUM
educatio-1613	78	43	1.00	1.00	NUM
educatio-1613	78	44	management	management	NOUN
educatio-1613	78	45	acceptance	acceptance	NOUN
educatio-1613	78	46	and	and	CCONJ
educatio-1613	78	47	utilization	utilization	NOUN
educatio-1613	78	48	of	of	ADP
educatio-1613	78	49	handlers	handler	NOUN
educatio-1613	78	50	’	'	PUNCT
educatio-1613	78	51	resolution	resolution	NOUN
educatio-1613	78	52	132	132	NUM
educatio-1613	78	53	44.0	44.0	NUM
educatio-1613	78	54	%	%	NOUN
educatio-1613	78	55	105	105	NUM
educatio-1613	78	56	35.0	35.0	NUM
educatio-1613	78	57	%	%	NOUN
educatio-1613	78	58	63	63	NUM
educatio-1613	78	59	21.0	21.0	NUM
educatio-1613	78	60	%	%	NOUN
educatio-1613	78	61	0	0	NUM
educatio-1613	78	62	0.0	0.0	NUM
educatio-1613	78	63	%	%	NOUN
educatio-1613	78	64	3.17	3.17	NUM
educatio-1613	78	65	.98	.98	NUM
educatio-1613	78	66	consideration	consideration	NOUN
educatio-1613	78	67	of	of	ADP
educatio-1613	78	68	complainants	complainant	NOUN
educatio-1613	78	69	in	in	ADP
educatio-1613	78	70	resolution	resolution	NOUN
educatio-1613	78	71	process	process	NOUN
educatio-1613	78	72	146	146	NUM
educatio-1613	78	73	48.7	48.7	NUM
educatio-1613	78	74	%	%	NOUN
educatio-1613	78	75	67	67	NUM
educatio-1613	78	76	22.3	22.3	NUM
educatio-1613	78	77	%	%	NOUN
educatio-1613	78	78	77	77	NUM
educatio-1613	78	79	25.7	25.7	NUM
educatio-1613	78	80	%	%	NOUN
educatio-1613	78	81	10	10	NUM
educatio-1613	78	82	3.3	3.3	NUM
educatio-1613	78	83	%	%	NOUN
educatio-1613	78	84	3.16	3.16	NUM
educatio-1613	78	85	0.85	0.85	NUM
educatio-1613	78	86	adequacy	adequacy	NOUN
educatio-1613	78	87	of	of	ADP
educatio-1613	78	88	delegation	delegation	NOUN
educatio-1613	78	89	of	of	ADP
educatio-1613	78	90	dispute	dispute	NOUN
educatio-1613	78	91	resolution	resolution	NOUN
educatio-1613	78	92	119	119	NUM
educatio-1613	78	93	39.7	39.7	NUM
educatio-1613	78	94	%	%	NOUN
educatio-1613	78	95	108	108	NUM
educatio-1613	78	96	36.0	36.0	NUM
educatio-1613	78	97	%	%	NOUN
educatio-1613	78	98	64	64	NUM
educatio-1613	78	99	21.3	21.3	NUM
educatio-1613	78	100	%	%	NOUN
educatio-1613	78	101	9	9	NUM
educatio-1613	78	102	3.3	3.3	NUM
educatio-1613	78	103	%	%	NOUN
educatio-1613	78	104	3.12	3.12	NUM
educatio-1613	78	105	1.00	1.00	NUM
educatio-1613	78	106	olugbenga	olugbenga	NOUN
educatio-1613	78	107	timothy	timothy	PROPN
educatio-1613	78	108	ajadi	ajadi	PROPN
educatio-1613	78	109	ombudsman	ombudsman	NOUN
educatio-1613	78	110	mechanism	mechanism	NOUN
educatio-1613	78	111	and	and	CCONJ
educatio-1613	78	112	conflict	conflict	NOUN
educatio-1613	78	113	resolution	resolution	NOUN
educatio-1613	78	114	in	in	ADP
educatio-1613	78	115	southwestern	southwestern	ADJ
educatio-1613	78	116	nigerian	nigerian	ADJ
educatio-1613	78	117	university	university	NOUN
educatio-1613	78	118	volume	volume	NOUN
educatio-1613	78	119	9	9	NUM
educatio-1613	78	120	,	,	PUNCT
educatio-1613	78	121	number	number	NOUN
educatio-1613	78	122	2	2	NUM
educatio-1613	78	123	,	,	PUNCT
educatio-1613	78	124	november	november	PROPN
educatio-1613	78	125	2025	2025	NUM
educatio-1613	78	126	|	|	ADV
educatio-1613	78	127	361	361	NUM
educatio-1613	78	128	zzzzzz	zzzzzz	PROPN
educatio-1613	78	129	human	human	NOUN
educatio-1613	78	130	and	and	CCONJ
educatio-1613	78	131	task	task	NOUN
educatio-1613	78	132	orientation	orientation	NOUN
educatio-1613	78	133	of	of	ADP
educatio-1613	78	134	complaints	complaint	NOUN
educatio-1613	78	135	handler	handler	VERB
educatio-1613	78	136	121	121	NUM
educatio-1613	78	137	40.3	40.3	NUM
educatio-1613	78	138	%	%	NOUN
educatio-1613	78	139	98	98	NUM
educatio-1613	78	140	32.7	32.7	NUM
educatio-1613	78	141	%	%	NOUN
educatio-1613	78	142	73	73	NUM
educatio-1613	78	143	24.3	24.3	NUM
educatio-1613	78	144	%	%	NOUN
educatio-1613	78	145	8	8	NUM
educatio-1613	78	146	2.7	2.7	NUM
educatio-1613	78	147	%	%	NOUN
educatio-1613	78	148	3.11	3.11	NUM
educatio-1613	78	149	0.50	0.50	NUM
educatio-1613	78	150	task	task	NOUN
educatio-1613	78	151	orientation	orientation	NOUN
educatio-1613	78	152	of	of	ADP
educatio-1613	78	153	complaints	complaint	NOUN
educatio-1613	78	154	handlers	handler	VERB
educatio-1613	78	155	108	108	NUM
educatio-1613	78	156	36.6	36.6	NUM
educatio-1613	78	157	%	%	NOUN
educatio-1613	78	158	109	109	NUM
educatio-1613	78	159	36.3	36.3	NUM
educatio-1613	78	160	%	%	NOUN
educatio-1613	78	161	71	71	NUM
educatio-1613	78	162	23.7	23.7	NUM
educatio-1613	78	163	%	%	NOUN
educatio-1613	78	164	12	12	NUM
educatio-1613	78	165	4.0	4.0	NUM
educatio-1613	78	166	%	%	NOUN
educatio-1613	78	167	3.04	3.04	NUM
educatio-1613	78	168	0.17	0.17	NUM
educatio-1613	78	169	table	table	NOUN
educatio-1613	78	170	5	5	NUM
educatio-1613	78	171	reveals	reveal	VERB
educatio-1613	78	172	the	the	DET
educatio-1613	78	173	rating	rating	NOUN
educatio-1613	78	174	of	of	ADP
educatio-1613	78	175	the	the	DET
educatio-1613	78	176	factors	factor	NOUN
educatio-1613	78	177	that	that	PRON
educatio-1613	78	178	determines	determine	VERB
educatio-1613	78	179	the	the	DET
educatio-1613	78	180	perception	perception	NOUN
educatio-1613	78	181	of	of	ADP
educatio-1613	78	182	the	the	DET
educatio-1613	78	183	non	non	ADJ
educatio-1613	78	184	-	-	ADJ
educatio-1613	78	185	academic	academic	ADJ
educatio-1613	78	186	staff	staff	NOUN
educatio-1613	78	187	about	about	ADP
educatio-1613	78	188	dispute	dispute	NOUN
educatio-1613	78	189	handlers	handler	NOUN
educatio-1613	78	190	in	in	ADP
educatio-1613	78	191	their	their	PRON
educatio-1613	78	192	institutions	institution	NOUN
educatio-1613	78	193	.	.	PUNCT
educatio-1613	79	1	the	the	DET
educatio-1613	79	2	mean	mean	ADJ
educatio-1613	79	3	item	item	NOUN
educatio-1613	79	4	scores	score	NOUN
educatio-1613	79	5	explained	explain	VERB
educatio-1613	79	6	the	the	DET
educatio-1613	79	7	perception	perception	NOUN
educatio-1613	79	8	of	of	ADP
educatio-1613	79	9	the	the	DET
educatio-1613	79	10	non	non	ADJ
educatio-1613	79	11	-	-	ADJ
educatio-1613	79	12	academic	academic	ADJ
educatio-1613	79	13	staff	staff	NOUN
educatio-1613	79	14	towards	towards	ADP
educatio-1613	79	15	complaints	complaint	NOUN
educatio-1613	79	16	handlers	handler	NOUN
educatio-1613	79	17	in	in	ADP
educatio-1613	79	18	the	the	DET
educatio-1613	79	19	nigerian	nigerian	ADJ
educatio-1613	79	20	universities	university	NOUN
educatio-1613	79	21	using	use	VERB
educatio-1613	79	22	the	the	DET
educatio-1613	79	23	entire	entire	ADJ
educatio-1613	79	24	six	six	NUM
educatio-1613	79	25	factors	factor	NOUN
educatio-1613	79	26	.	.	PUNCT
educatio-1613	80	1	human	human	ADJ
educatio-1613	80	2	orientation	orientation	NOUN
educatio-1613	80	3	was	be	AUX
educatio-1613	80	4	rated	rate	VERB
educatio-1613	80	5	highest	high	ADJ
educatio-1613	80	6	(	(	PUNCT
educatio-1613	80	7	mean	mean	NOUN
educatio-1613	80	8	=	=	SYM
educatio-1613	80	9	3.28	3.28	NUM
educatio-1613	80	10	,	,	PUNCT
educatio-1613	80	11	sd=1.00	sd=1.00	NOUN
educatio-1613	80	12	)	)	PUNCT
educatio-1613	80	13	.	.	PUNCT
educatio-1613	81	1	this	this	PRON
educatio-1613	81	2	is	be	AUX
educatio-1613	81	3	followed	follow	VERB
educatio-1613	81	4	by	by	ADP
educatio-1613	81	5	acceptance	acceptance	NOUN
educatio-1613	81	6	and	and	CCONJ
educatio-1613	81	7	utilization	utilization	NOUN
educatio-1613	81	8	(	(	PUNCT
educatio-1613	81	9	mean	mean	NOUN
educatio-1613	81	10	=	=	SYM
educatio-1613	81	11	3.17	3.17	NUM
educatio-1613	81	12	,	,	PUNCT
educatio-1613	81	13	sd=0.98	sd=0.98	NOUN
educatio-1613	81	14	)	)	PUNCT
educatio-1613	81	15	;	;	PUNCT
educatio-1613	81	16	resolution	resolution	NOUN
educatio-1613	81	17	process	process	NOUN
educatio-1613	81	18	(	(	PUNCT
educatio-1613	81	19	mean	mean	NOUN
educatio-1613	81	20	=	=	SYM
educatio-1613	81	21	3.16	3.16	NUM
educatio-1613	81	22	,	,	PUNCT
educatio-1613	81	23	sd=0.85	sd=0.85	PROPN
educatio-1613	81	24	)	)	PUNCT
educatio-1613	81	25	;	;	PUNCT
educatio-1613	81	26	adequate	adequate	ADJ
educatio-1613	81	27	delegation	delegation	NOUN
educatio-1613	81	28	(	(	PUNCT
educatio-1613	81	29	mean	mean	NOUN
educatio-1613	81	30	=	=	SYM
educatio-1613	81	31	3.12	3.12	NUM
educatio-1613	81	32	,	,	PUNCT
educatio-1613	81	33	sd=1.00	sd=1.00	PROPN
educatio-1613	81	34	)	)	PUNCT
educatio-1613	81	35	;	;	PUNCT
educatio-1613	81	36	human	human	ADJ
educatio-1613	81	37	and	and	CCONJ
educatio-1613	81	38	task	task	NOUN
educatio-1613	81	39	orientation	orientation	NOUN
educatio-1613	81	40	(	(	PUNCT
educatio-1613	81	41	mean	mean	NOUN
educatio-1613	81	42	=	=	SYM
educatio-1613	81	43	3.11	3.11	NUM
educatio-1613	81	44	,	,	PUNCT
educatio-1613	81	45	sd=1.00	sd=1.00	NOUN
educatio-1613	81	46	)	)	PUNCT
educatio-1613	81	47	and	and	CCONJ
educatio-1613	81	48	lastly	lastly	ADV
educatio-1613	81	49	,	,	PUNCT
educatio-1613	81	50	task	task	NOUN
educatio-1613	81	51	orientation	orientation	NOUN
educatio-1613	81	52	(	(	PUNCT
educatio-1613	81	53	mean	mean	NOUN
educatio-1613	81	54	=	=	SYM
educatio-1613	81	55	3.04	3.04	NUM
educatio-1613	81	56	,	,	PUNCT
educatio-1613	81	57	sd=0.17	sd=0.17	NOUN
educatio-1613	81	58	)	)	PUNCT
educatio-1613	81	59	.	.	PUNCT
educatio-1613	82	1	the	the	DET
educatio-1613	82	2	general	general	ADJ
educatio-1613	82	3	,	,	PUNCT
educatio-1613	82	4	implication	implication	NOUN
educatio-1613	82	5	of	of	ADP
educatio-1613	82	6	the	the	DET
educatio-1613	82	7	result	result	NOUN
educatio-1613	82	8	from	from	ADP
educatio-1613	82	9	the	the	DET
educatio-1613	82	10	table	table	NOUN
educatio-1613	82	11	5	5	NUM
educatio-1613	82	12	is	be	AUX
educatio-1613	82	13	that	that	SCONJ
educatio-1613	82	14	dispute	dispute	NOUN
educatio-1613	82	15	handlers	handler	NOUN
educatio-1613	82	16	are	be	AUX
educatio-1613	82	17	objective	objective	ADJ
educatio-1613	82	18	in	in	ADP
educatio-1613	82	19	their	their	PRON
educatio-1613	82	20	ways	way	NOUN
educatio-1613	82	21	of	of	ADP
educatio-1613	82	22	settling	settle	VERB
educatio-1613	82	23	the	the	DET
educatio-1613	82	24	dispute	dispute	NOUN
educatio-1613	82	25	.	.	PUNCT
educatio-1613	83	1	this	this	DET
educatio-1613	83	2	result	result	NOUN
educatio-1613	83	3	is	be	AUX
educatio-1613	83	4	in	in	ADP
educatio-1613	83	5	line	line	NOUN
educatio-1613	83	6	with	with	ADP
educatio-1613	83	7	kolb	kolb	PROPN
educatio-1613	83	8	(	(	PUNCT
educatio-1613	83	9	2015	2015	NUM
educatio-1613	83	10	)	)	PUNCT
educatio-1613	83	11	who	who	PRON
educatio-1613	83	12	provided	provide	VERB
educatio-1613	83	13	four	four	NUM
educatio-1613	83	14	sets	set	NOUN
educatio-1613	83	15	of	of	ADP
educatio-1613	83	16	ethical	ethical	ADJ
educatio-1613	83	17	principles	principle	NOUN
educatio-1613	83	18	establishes	establish	VERB
educatio-1613	83	19	the	the	DET
educatio-1613	83	20	foundation	foundation	NOUN
educatio-1613	83	21	of	of	ADP
educatio-1613	83	22	ombuds	ombud	NOUN
educatio-1613	83	23	work	work	NOUN
educatio-1613	83	24	.	.	PUNCT
educatio-1613	84	1	the	the	DET
educatio-1613	84	2	dispute	dispute	NOUN
educatio-1613	84	3	handlers	handler	NOUN
educatio-1613	84	4	need	need	VERB
educatio-1613	84	5	to	to	PART
educatio-1613	84	6	be	be	AUX
educatio-1613	84	7	objective	objective	ADJ
educatio-1613	84	8	to	to	PART
educatio-1613	84	9	be	be	AUX
educatio-1613	84	10	able	able	ADJ
educatio-1613	84	11	to	to	PART
educatio-1613	84	12	say	say	VERB
educatio-1613	84	13	the	the	DET
educatio-1613	84	14	truth	truth	NOUN
educatio-1613	84	15	and	and	CCONJ
educatio-1613	84	16	provide	provide	VERB
educatio-1613	84	17	amicable	amicable	ADJ
educatio-1613	84	18	suggestions	suggestion	NOUN
educatio-1613	84	19	to	to	PART
educatio-1613	84	20	settle	settle	VERB
educatio-1613	84	21	the	the	DET
educatio-1613	84	22	dispute	dispute	NOUN
educatio-1613	84	23	.	.	PUNCT
educatio-1613	85	1	table	table	NOUN
educatio-1613	85	2	6	6	NUM
educatio-1613	85	3	:	:	PUNCT
educatio-1613	85	4	perception	perception	NOUN
educatio-1613	85	5	of	of	ADP
educatio-1613	85	6	the	the	DET
educatio-1613	85	7	students	student	NOUN
educatio-1613	85	8	about	about	ADP
educatio-1613	85	9	dispute	dispute	NOUN
educatio-1613	85	10	handlers	handler	NOUN
educatio-1613	85	11	in	in	ADP
educatio-1613	85	12	their	their	PRON
educatio-1613	85	13	institutions	institution	NOUN
educatio-1613	85	14	n=300	n=300	NUM
educatio-1613	85	15	description	description	NOUN
educatio-1613	85	16	sa	sa	ADP
educatio-1613	85	17	a	a	DET
educatio-1613	85	18	d	d	NOUN
educatio-1613	85	19	sd	sd	ADP
educatio-1613	86	1	mean	mean	ADJ
educatio-1613	86	2	std	std	NOUN
educatio-1613	86	3	adequacy	adequacy	NOUN
educatio-1613	86	4	of	of	ADP
educatio-1613	86	5	delegation	delegation	NOUN
educatio-1613	86	6	of	of	ADP
educatio-1613	86	7	dispute	dispute	NOUN
educatio-1613	86	8	resolution	resolution	NOUN
educatio-1613	86	9	305	305	NUM
educatio-1613	86	10	50.8	50.8	NUM
educatio-1613	86	11	%	%	NOUN
educatio-1613	86	12	144	144	NUM
educatio-1613	86	13	24.0	24.0	NUM
educatio-1613	86	14	%	%	NOUN
educatio-1613	86	15	151	151	NUM
educatio-1613	86	16	25.2	25.2	NUM
educatio-1613	86	17	%	%	NOUN
educatio-1613	86	18	0	0	NUM
educatio-1613	86	19	0.0	0.0	NUM
educatio-1613	86	20	%	%	NOUN
educatio-1613	86	21	3.26	3.26	NUM
educatio-1613	86	22	0.23	0.23	NUM
educatio-1613	86	23	consideration	consideration	NOUN
educatio-1613	86	24	of	of	ADP
educatio-1613	86	25	complainants	complainant	NOUN
educatio-1613	86	26	in	in	ADP
educatio-1613	86	27	resolution	resolution	NOUN
educatio-1613	86	28	process	process	NOUN
educatio-1613	86	29	248	248	NUM
educatio-1613	86	30	41.3	41.3	NUM
educatio-1613	86	31	%	%	NOUN
educatio-1613	86	32	244	244	NUM
educatio-1613	86	33	40.7	40.7	NUM
educatio-1613	86	34	%	%	NOUN
educatio-1613	86	35	108	108	NUM
educatio-1613	86	36	18.0	18.0	NUM
educatio-1613	86	37	%	%	NOUN
educatio-1613	86	38	0	0	NUM
educatio-1613	86	39	0.0	0.0	NUM
educatio-1613	86	40	%	%	NOUN
educatio-1613	86	41	3.23	3.23	NUM
educatio-1613	86	42	0.46	0.46	NUM
educatio-1613	86	43	human	human	ADJ
educatio-1613	86	44	and	and	CCONJ
educatio-1613	86	45	task	task	NOUN
educatio-1613	86	46	orientation	orientation	NOUN
educatio-1613	86	47	of	of	ADP
educatio-1613	86	48	complaints	complaint	NOUN
educatio-1613	86	49	handler	handler	VERB
educatio-1613	86	50	290	290	NUM
educatio-1613	86	51	48.4	48.4	NUM
educatio-1613	86	52	%	%	NOUN
educatio-1613	86	53	158	158	NUM
educatio-1613	86	54	26.3	26.3	NUM
educatio-1613	86	55	%	%	NOUN
educatio-1613	86	56	152	152	NUM
educatio-1613	86	57	25.3	25.3	NUM
educatio-1613	86	58	%	%	NOUN
educatio-1613	86	59	0	0	NUM
educatio-1613	86	60	0.0	0.0	NUM
educatio-1613	86	61	%	%	NOUN
educatio-1613	86	62	3.23	3.23	NUM
educatio-1613	86	63	0.12	0.12	NUM
educatio-1613	86	64	management	management	NOUN
educatio-1613	86	65	acceptance	acceptance	NOUN
educatio-1613	86	66	and	and	CCONJ
educatio-1613	86	67	utilization	utilization	NOUN
educatio-1613	86	68	of	of	ADP
educatio-1613	86	69	handlers	handler	NOUN
educatio-1613	86	70	’	'	PUNCT
educatio-1613	86	71	resolution	resolution	NOUN
educatio-1613	86	72	210	210	NUM
educatio-1613	86	73	35.0	35.0	NUM
educatio-1613	86	74	%	%	NOUN
educatio-1613	86	75	281	281	NUM
educatio-1613	86	76	46.8	46.8	NUM
educatio-1613	86	77	%	%	NOUN
educatio-1613	86	78	109	109	NUM
educatio-1613	86	79	18.2	18.2	NUM
educatio-1613	86	80	%	%	NOUN
educatio-1613	86	81	0	0	NUM
educatio-1613	86	82	0.0	0.0	NUM
educatio-1613	86	83	%	%	NOUN
educatio-1613	86	84	3.22	3.22	NUM
educatio-1613	86	85	0.35	0.35	NUM
educatio-1613	86	86	human	human	ADJ
educatio-1613	86	87	orientation	orientation	NOUN
educatio-1613	86	88	of	of	ADP
educatio-1613	86	89	complaints	complaint	NOUN
educatio-1613	86	90	handlers	handler	VERB
educatio-1613	86	91	240	240	NUM
educatio-1613	86	92	40.0	40.0	NUM
educatio-1613	86	93	%	%	NOUN
educatio-1613	86	94	208	208	NUM
educatio-1613	86	95	34.7	34.7	NUM
educatio-1613	86	96	%	%	NOUN
educatio-1613	86	97	152	152	NUM
educatio-1613	86	98	25.3	25.3	NUM
educatio-1613	86	99	%	%	NOUN
educatio-1613	86	100	0	0	NUM
educatio-1613	86	101	0.0	0.0	NUM
educatio-1613	86	102	%	%	NOUN
educatio-1613	86	103	3.15	3.15	NUM
educatio-1613	86	104	0.65	0.65	NUM
educatio-1613	86	105	task	task	NOUN
educatio-1613	86	106	orientation	orientation	NOUN
educatio-1613	86	107	of	of	ADP
educatio-1613	86	108	complaints	complaint	NOUN
educatio-1613	86	109	handlers	handler	VERB
educatio-1613	86	110	263	263	NUM
educatio-1613	86	111	43.8	43.8	NUM
educatio-1613	86	112	%	%	NOUN
educatio-1613	86	113	143	143	NUM
educatio-1613	86	114	23.8	23.8	NUM
educatio-1613	86	115	%	%	NOUN
educatio-1613	86	116	143	143	NUM
educatio-1613	86	117	23.8	23.8	NUM
educatio-1613	86	118	%	%	NOUN
educatio-1613	86	119	51	51	NUM
educatio-1613	86	120	8.5	8.5	NUM
educatio-1613	86	121	%	%	NOUN
educatio-1613	86	122	3.03	3.03	NUM
educatio-1613	86	123	0.21	0.21	NUM
educatio-1613	86	124	`	`	PUNCT
educatio-1613	86	125	table	table	NOUN
educatio-1613	86	126	6	6	NUM
educatio-1613	86	127	reveals	reveal	VERB
educatio-1613	86	128	the	the	DET
educatio-1613	86	129	rating	rating	NOUN
educatio-1613	86	130	of	of	ADP
educatio-1613	86	131	the	the	DET
educatio-1613	86	132	factors	factor	NOUN
educatio-1613	86	133	that	that	PRON
educatio-1613	86	134	determines	determine	VERB
educatio-1613	86	135	the	the	DET
educatio-1613	86	136	perception	perception	NOUN
educatio-1613	86	137	of	of	ADP
educatio-1613	86	138	the	the	DET
educatio-1613	86	139	students	student	NOUN
educatio-1613	86	140	about	about	ADP
educatio-1613	86	141	dispute	dispute	NOUN
educatio-1613	86	142	handlers	handler	NOUN
educatio-1613	86	143	in	in	ADP
educatio-1613	86	144	their	their	PRON
educatio-1613	86	145	institutions	institution	NOUN
educatio-1613	86	146	.	.	PUNCT
educatio-1613	87	1	the	the	DET
educatio-1613	87	2	mean	mean	ADJ
educatio-1613	87	3	item	item	NOUN
educatio-1613	87	4	scores	score	NOUN
educatio-1613	87	5	explained	explain	VERB
educatio-1613	87	6	the	the	DET
educatio-1613	87	7	perception	perception	NOUN
educatio-1613	87	8	of	of	ADP
educatio-1613	87	9	the	the	DET
educatio-1613	87	10	students	student	NOUN
educatio-1613	87	11	towards	towards	ADP
educatio-1613	87	12	complaints	complaint	NOUN
educatio-1613	87	13	handlers	handler	NOUN
educatio-1613	87	14	in	in	ADP
educatio-1613	87	15	the	the	DET
educatio-1613	87	16	nigerian	nigerian	ADJ
educatio-1613	87	17	universities	university	NOUN
educatio-1613	87	18	using	use	VERB
educatio-1613	87	19	the	the	DET
educatio-1613	87	20	entire	entire	ADJ
educatio-1613	87	21	six	six	NUM
educatio-1613	87	22	indictors	indictor	NOUN
educatio-1613	87	23	.	.	PUNCT
educatio-1613	88	1	adequate	adequate	ADJ
educatio-1613	88	2	delegation	delegation	NOUN
educatio-1613	88	3	was	be	AUX
educatio-1613	88	4	rated	rate	VERB
educatio-1613	88	5	highest	high	ADJ
educatio-1613	88	6	(	(	PUNCT
educatio-1613	88	7	mean	mean	NOUN
educatio-1613	88	8	=	=	SYM
educatio-1613	88	9	3.26	3.26	NUM
educatio-1613	88	10	,	,	PUNCT
educatio-1613	88	11	sd=0.23	sd=0.23	NOUN
educatio-1613	88	12	)	)	PUNCT
educatio-1613	88	13	.	.	PUNCT
educatio-1613	89	1	this	this	PRON
educatio-1613	89	2	is	be	AUX
educatio-1613	89	3	followed	follow	VERB
educatio-1613	89	4	by	by	ADP
educatio-1613	89	5	resolution	resolution	NOUN
educatio-1613	89	6	process	process	NOUN
educatio-1613	89	7	(	(	PUNCT
educatio-1613	89	8	mean	mean	NOUN
educatio-1613	89	9	=	=	SYM
educatio-1613	89	10	3.23	3.23	NUM
educatio-1613	89	11	,	,	PUNCT
educatio-1613	89	12	sd=0.46	sd=0.46	PROPN
educatio-1613	89	13	)	)	PUNCT
educatio-1613	89	14	,	,	PUNCT
educatio-1613	89	15	human	human	ADJ
educatio-1613	89	16	orientation	orientation	NOUN
educatio-1613	89	17	(	(	PUNCT
educatio-1613	89	18	mean	mean	NOUN
educatio-1613	89	19	=	=	SYM
educatio-1613	89	20	3.23	3.23	NUM
educatio-1613	89	21	,	,	PUNCT
educatio-1613	89	22	sd=	sd=	NOUN
educatio-1613	89	23	0.12	0.12	NUM
educatio-1613	89	24	)	)	PUNCT
educatio-1613	89	25	;	;	PUNCT
educatio-1613	89	26	acceptance	acceptance	NOUN
educatio-1613	89	27	and	and	CCONJ
educatio-1613	89	28	utilization	utilization	NOUN
educatio-1613	89	29	(	(	PUNCT
educatio-1613	89	30	mean	mean	NOUN
educatio-1613	89	31	=	=	SYM
educatio-1613	89	32	3.22	3.22	NUM
educatio-1613	89	33	,	,	PUNCT
educatio-1613	89	34	sd=0.65	sd=0.65	PROPN
educatio-1613	89	35	)	)	PUNCT
educatio-1613	89	36	;	;	PUNCT
educatio-1613	89	37	human	human	ADJ
educatio-1613	89	38	and	and	CCONJ
educatio-1613	89	39	task	task	NOUN
educatio-1613	89	40	orientation	orientation	NOUN
educatio-1613	89	41	(	(	PUNCT
educatio-1613	89	42	mean	mean	NOUN
educatio-1613	89	43	=	=	SYM
educatio-1613	89	44	3.15	3.15	NUM
educatio-1613	89	45	,	,	PUNCT
educatio-1613	89	46	sd=0.65	sd=0.65	PROPN
educatio-1613	89	47	)	)	PUNCT
educatio-1613	89	48	;	;	PUNCT
educatio-1613	89	49	and	and	CCONJ
educatio-1613	89	50	lastly	lastly	ADV
educatio-1613	89	51	task	task	NOUN
educatio-1613	89	52	orientation	orientation	NOUN
educatio-1613	89	53	(	(	PUNCT
educatio-1613	89	54	mean	mean	NOUN
educatio-1613	89	55	=	=	SYM
educatio-1613	89	56	3.03	3.03	NUM
educatio-1613	89	57	,	,	PUNCT
educatio-1613	89	58	sd=0.21	sd=0.21	PROPN
educatio-1613	89	59	)	)	PUNCT
educatio-1613	89	60	.	.	PUNCT
educatio-1613	90	1	conclusion	conclusion	NOUN
educatio-1613	90	2	the	the	DET
educatio-1613	90	3	study	study	NOUN
educatio-1613	90	4	concluded	conclude	VERB
educatio-1613	90	5	that	that	SCONJ
educatio-1613	90	6	there	there	PRON
educatio-1613	90	7	is	be	VERB
educatio-1613	90	8	wide	wide	ADJ
educatio-1613	90	9	spread	spread	NOUN
educatio-1613	90	10	manner	manner	NOUN
educatio-1613	90	11	of	of	ADP
educatio-1613	90	12	handling	handle	VERB
educatio-1613	90	13	complaints	complaint	NOUN
educatio-1613	90	14	by	by	ADP
educatio-1613	90	15	universities	university	NOUN
educatio-1613	90	16	and	and	CCONJ
educatio-1613	90	17	awareness	awareness	NOUN
educatio-1613	90	18	of	of	ADP
educatio-1613	90	19	benefit	benefit	NOUN
educatio-1613	90	20	of	of	ADP
educatio-1613	90	21	proper	proper	ADJ
educatio-1613	90	22	handling	handling	NOUN
educatio-1613	90	23	of	of	ADP
educatio-1613	90	24	complaints	complaint	NOUN
educatio-1613	90	25	,	,	PUNCT
educatio-1613	90	26	knowledge	knowledge	NOUN
educatio-1613	90	27	of	of	ADP
educatio-1613	90	28	complaint	complaint	NOUN
educatio-1613	90	29	lodgment	lodgment	PROPN
educatio-1613	90	30	olugbenga	olugbenga	PROPN
educatio-1613	90	31	timothy	timothy	PROPN
educatio-1613	90	32	ajadi	ajadi	PROPN
educatio-1613	90	33	ombudsman	ombudsman	NOUN
educatio-1613	90	34	mechanism	mechanism	NOUN
educatio-1613	90	35	and	and	CCONJ
educatio-1613	90	36	conflict	conflict	NOUN
educatio-1613	90	37	resolution	resolution	NOUN
educatio-1613	90	38	in	in	ADP
educatio-1613	90	39	southwestern	southwestern	ADJ
educatio-1613	90	40	nigerian	nigerian	ADJ
educatio-1613	90	41	university	university	NOUN
educatio-1613	90	42	volume	volume	NOUN
educatio-1613	90	43	9	9	NUM
educatio-1613	90	44	,	,	PUNCT
educatio-1613	90	45	number	number	NOUN
educatio-1613	90	46	2	2	NUM
educatio-1613	90	47	,	,	PUNCT
educatio-1613	90	48	november	november	PROPN
educatio-1613	90	49	2025	2025	NUM
educatio-1613	91	1	|	|	ADV
educatio-1613	91	2	362	362	NUM
educatio-1613	91	3	zzzzzz	zzzzzz	NOUN
educatio-1613	91	4	centre	centre	NOUN
educatio-1613	91	5	and	and	CCONJ
educatio-1613	91	6	availability	availability	NOUN
educatio-1613	91	7	of	of	ADP
educatio-1613	91	8	appropriate	appropriate	ADJ
educatio-1613	91	9	remedy	remedy	NOUN
educatio-1613	91	10	are	be	AUX
educatio-1613	91	11	all	all	PRON
educatio-1613	91	12	factors	factor	NOUN
educatio-1613	91	13	responsible	responsible	ADJ
educatio-1613	91	14	for	for	ADP
educatio-1613	91	15	the	the	DET
educatio-1613	91	16	simplicity	simplicity	NOUN
educatio-1613	91	17	of	of	ADP
educatio-1613	91	18	resolutions	resolution	NOUN
educatio-1613	91	19	of	of	ADP
educatio-1613	91	20	dispute	dispute	NOUN
educatio-1613	91	21	in	in	ADP
educatio-1613	91	22	the	the	DET
educatio-1613	91	23	universities	university	NOUN
educatio-1613	91	24	.	.	PUNCT
educatio-1613	92	1	the	the	DET
educatio-1613	92	2	current	current	ADJ
educatio-1613	92	3	dispute	dispute	NOUN
educatio-1613	92	4	resolution	resolution	NOUN
educatio-1613	92	5	in	in	ADP
educatio-1613	92	6	nigerian	nigerian	ADJ
educatio-1613	92	7	universities	university	NOUN
educatio-1613	92	8	requires	require	VERB
educatio-1613	92	9	an	an	DET
educatio-1613	92	10	establishment	establishment	NOUN
educatio-1613	92	11	of	of	ADP
educatio-1613	92	12	an	an	DET
educatio-1613	92	13	office	office	NOUN
educatio-1613	92	14	(	(	PUNCT
educatio-1613	92	15	ombudsman	ombudsman	NOUN
educatio-1613	92	16	)	)	PUNCT
educatio-1613	92	17	for	for	ADP
educatio-1613	92	18	dispute	dispute	NOUN
educatio-1613	92	19	resolution	resolution	NOUN
educatio-1613	92	20	that	that	PRON
educatio-1613	92	21	is	be	AUX
educatio-1613	92	22	recognised	recognise	VERB
educatio-1613	92	23	and	and	CCONJ
educatio-1613	92	24	accepted	accept	VERB
educatio-1613	92	25	by	by	ADP
educatio-1613	92	26	all	all	DET
educatio-1613	92	27	stakeholders	stakeholder	NOUN
educatio-1613	92	28	in	in	ADP
educatio-1613	92	29	the	the	DET
educatio-1613	92	30	universities	university	NOUN
educatio-1613	92	31	.	.	PUNCT
educatio-1613	93	1	this	this	PRON
educatio-1613	93	2	is	be	AUX
educatio-1613	93	3	because	because	SCONJ
educatio-1613	93	4	conflict	conflict	NOUN
educatio-1613	93	5	potentials	potential	NOUN
educatio-1613	93	6	in	in	ADP
educatio-1613	93	7	the	the	DET
educatio-1613	93	8	universities	university	NOUN
educatio-1613	93	9	are	be	AUX
educatio-1613	93	10	varied	varied	ADJ
educatio-1613	93	11	.	.	PUNCT
educatio-1613	94	1	hence	hence	ADV
educatio-1613	94	2	,	,	PUNCT
educatio-1613	94	3	the	the	DET
educatio-1613	94	4	need	need	NOUN
educatio-1613	94	5	for	for	SCONJ
educatio-1613	94	6	all	all	DET
educatio-1613	94	7	the	the	DET
educatio-1613	94	8	groups	group	NOUN
educatio-1613	94	9	within	within	ADP
educatio-1613	94	10	the	the	DET
educatio-1613	94	11	system	system	NOUN
educatio-1613	94	12	to	to	PART
educatio-1613	94	13	recognize	recognize	VERB
educatio-1613	94	14	these	these	DET
educatio-1613	94	15	potentials	potential	NOUN
educatio-1613	94	16	and	and	CCONJ
educatio-1613	94	17	deliberately	deliberately	ADV
educatio-1613	94	18	make	make	VERB
educatio-1613	94	19	concerted	concerted	ADJ
educatio-1613	94	20	efforts	effort	NOUN
educatio-1613	94	21	to	to	PART
educatio-1613	94	22	curtail	curtail	VERB
educatio-1613	94	23	the	the	DET
educatio-1613	94	24	negative	negative	ADJ
educatio-1613	94	25	consequences	consequence	NOUN
educatio-1613	94	26	of	of	ADP
educatio-1613	94	27	conflicts	conflict	NOUN
educatio-1613	94	28	.	.	PUNCT
educatio-1613	95	1	this	this	DET
educatio-1613	95	2	curtailment	curtailment	NOUN
educatio-1613	95	3	could	could	AUX
educatio-1613	95	4	be	be	AUX
educatio-1613	95	5	achieved	achieve	VERB
educatio-1613	95	6	through	through	ADP
educatio-1613	95	7	meaningful	meaningful	ADJ
educatio-1613	95	8	interactions	interaction	NOUN
educatio-1613	95	9	and	and	CCONJ
educatio-1613	95	10	effective	effective	ADJ
educatio-1613	95	11	communication	communication	NOUN
educatio-1613	95	12	;	;	PUNCT
educatio-1613	95	13	resourcefulness	resourcefulness	NOUN
educatio-1613	95	14	and	and	CCONJ
educatio-1613	95	15	resource	resource	NOUN
educatio-1613	95	16	management	management	NOUN
educatio-1613	95	17	;	;	PUNCT
educatio-1613	95	18	and	and	CCONJ
educatio-1613	95	19	cooperation	cooperation	NOUN
educatio-1613	95	20	between	between	ADP
educatio-1613	95	21	the	the	DET
educatio-1613	95	22	universities	university	NOUN
educatio-1613	95	23	and	and	CCONJ
educatio-1613	95	24	the	the	DET
educatio-1613	95	25	state	state	NOUN
educatio-1613	95	26	.	.	PUNCT
educatio-1613	96	1	these	these	DET
educatio-1613	96	2	measures	measure	NOUN
educatio-1613	96	3	would	would	AUX
educatio-1613	96	4	culminate	culminate	VERB
educatio-1613	96	5	in	in	ADP
educatio-1613	96	6	drastic	drastic	ADJ
educatio-1613	96	7	reduction	reduction	NOUN
educatio-1613	96	8	in	in	ADP
educatio-1613	96	9	negative	negative	ADJ
educatio-1613	96	10	conflict	conflict	NOUN
educatio-1613	96	11	potentials	potential	NOUN
educatio-1613	96	12	and	and	CCONJ
educatio-1613	96	13	consequent	consequent	ADJ
educatio-1613	96	14	high	high	ADJ
educatio-1613	96	15	goal	goal	NOUN
educatio-1613	96	16	attainment	attainment	NOUN
educatio-1613	96	17	potential	potential	NOUN
educatio-1613	96	18	.	.	PUNCT
educatio-1613	97	1	references	reference	NOUN
educatio-1613	97	2	alan	alan	PROPN
educatio-1613	97	3	,	,	PUNCT
educatio-1613	97	4	l	l	PROPN
educatio-1613	97	5	(	(	PUNCT
educatio-1613	97	6	2001	2001	NUM
educatio-1613	97	7	)	)	PUNCT
educatio-1613	97	8	.	.	PUNCT
educatio-1613	98	1	challenges	challenge	NOUN
educatio-1613	98	2	for	for	ADP
educatio-1613	98	3	the	the	DET
educatio-1613	98	4	ombudsman	ombudsman	NOUN
educatio-1613	98	5	in	in	ADP
educatio-1613	98	6	a	a	DET
educatio-1613	98	7	changing	change	VERB
educatio-1613	98	8	socio	socio	NOUN
educatio-1613	98	9	-	-	PUNCT
educatio-1613	98	10	economic	economic	ADJ
educatio-1613	98	11	environment	environment	NOUN
educatio-1613	98	12	.	.	PUNCT
educatio-1613	99	1	retrieved	retrieve	VERB
educatio-1613	99	2	from	from	ADP
educatio-1613	99	3	:	:	PUNCT
educatio-1613	99	4	http://www.soumu.go.jp/main_content/000144310.pdf	http://www.soumu.go.jp/main_content/000144310.pdf	NOUN
educatio-1613	99	5	on	on	ADP
educatio-1613	99	6	the	the	DET
educatio-1613	99	7	15th	15th	ADJ
educatio-1613	99	8	january	january	PROPN
educatio-1613	99	9	,	,	PUNCT
educatio-1613	99	10	2023	2023	NUM
educatio-1613	99	11	fadele	fadele	NOUN
educatio-1613	99	12	,	,	PUNCT
educatio-1613	99	13	a.	a.	NOUN
educatio-1613	99	14	o.	o.	PROPN
educatio-1613	99	15	(	(	PUNCT
educatio-1613	99	16	2020	2020	NUM
educatio-1613	99	17	)	)	PUNCT
educatio-1613	99	18	.	.	PUNCT
educatio-1613	100	1	managing	manage	VERB
educatio-1613	100	2	private	private	ADJ
educatio-1613	100	3	universities	university	NOUN
educatio-1613	100	4	in	in	ADP
educatio-1613	100	5	developing	develop	VERB
educatio-1613	100	6	countries	country	NOUN
educatio-1613	100	7	,	,	PUNCT
educatio-1613	100	8	in	in	ADP
educatio-1613	100	9	n.	n.	PROPN
educatio-1613	100	10	a.	a.	NOUN
educatio-1613	100	11	chinyere	chinyere	PROPN
educatio-1613	100	12	,	,	PUNCT
educatio-1613	100	13	t.	t.	PROPN
educatio-1613	100	14	k.	k.	PROPN
educatio-1613	100	15	o.	o.	PROPN
educatio-1613	100	16	george	george	PROPN
educatio-1613	100	17	,	,	PUNCT
educatio-1613	100	18	k.	k.	PROPN
educatio-1613	100	19	a.	a.	NOUN
educatio-1613	100	20	badau	badau	PROPN
educatio-1613	100	21	,	,	PUNCT
educatio-1613	100	22	f.	f.	PROPN
educatio-1613	100	23	k.	k.	PROPN
educatio-1613	100	24	zaharah	zaharah	PROPN
educatio-1613	100	25	(	(	PUNCT
educatio-1613	100	26	eds	eds	PROPN
educatio-1613	100	27	)	)	PUNCT
educatio-1613	100	28	,	,	PUNCT
educatio-1613	100	29	critical	critical	ADJ
educatio-1613	100	30	issues	issue	NOUN
educatio-1613	100	31	in	in	ADP
educatio-1613	100	32	education	education	NOUN
educatio-1613	100	33	.	.	PUNCT
educatio-1613	101	1	ibadan	ibadan	PROPN
educatio-1613	101	2	:	:	PUNCT
educatio-1613	101	3	his	his	PRON
educatio-1613	101	4	lineage	lineage	NOUN
educatio-1613	101	5	banjo	banjo	NOUN
educatio-1613	101	6	,	,	PUNCT
educatio-1613	101	7	a.	a.	NOUN
educatio-1613	101	8	o.	o.	NOUN
educatio-1613	101	9	(	(	PUNCT
educatio-1613	101	10	2001	2001	NUM
educatio-1613	101	11	)	)	PUNCT
educatio-1613	101	12	.	.	PUNCT
educatio-1613	102	1	managing	manage	VERB
educatio-1613	102	2	ombudsman	ombudsman	NOUN
educatio-1613	102	3	in	in	ADP
educatio-1613	102	4	developing	develop	VERB
educatio-1613	102	5	countries	country	NOUN
educatio-1613	102	6	.	.	PUNCT
educatio-1613	103	1	global	global	ADJ
educatio-1613	103	2	journal	journal	PROPN
educatio-1613	103	3	of	of	ADP
educatio-1613	103	4	educational	educational	ADJ
educatio-1613	103	5	research	research	NOUN
educatio-1613	103	6	,	,	PUNCT
educatio-1613	103	7	3(1	3(1	NUM
educatio-1613	103	8	)	)	PUNCT
educatio-1613	103	9	,	,	PUNCT
educatio-1613	103	10	31	31	NUM
educatio-1613	103	11	-	-	SYM
educatio-1613	103	12	45	45	NUM
educatio-1613	103	13	begshaw	begshaw	NOUN
educatio-1613	103	14	,	,	PUNCT
educatio-1613	103	15	h.	h.	PROPN
educatio-1613	103	16	l.	l.	PROPN
educatio-1613	103	17	(	(	PUNCT
educatio-1613	103	18	1998	1998	NUM
educatio-1613	103	19	)	)	PUNCT
educatio-1613	103	20	.	.	PUNCT
educatio-1613	104	1	conflict	conflict	NOUN
educatio-1613	104	2	management	management	NOUN
educatio-1613	104	3	and	and	CCONJ
educatio-1613	104	4	mediation	mediation	NOUN
educatio-1613	104	5	:	:	PUNCT
educatio-1613	104	6	key	key	ADJ
educatio-1613	104	7	leadership	leadership	NOUN
educatio-1613	104	8	skills	skill	NOUN
educatio-1613	104	9	for	for	ADP
educatio-1613	104	10	the	the	DET
educatio-1613	104	11	millennium	millennium	NOUN
educatio-1613	104	12	,	,	PUNCT
educatio-1613	104	13	review	review	NOUN
educatio-1613	104	14	of	of	ADP
educatio-1613	104	15	educational	educational	ADJ
educatio-1613	104	16	research	research	NOUN
educatio-1613	104	17	,	,	PUNCT
educatio-1613	104	18	30(6	30(6	NUM
educatio-1613	104	19	)	)	PUNCT
educatio-1613	104	20	,	,	PUNCT
educatio-1613	104	21	64	64	NUM
educatio-1613	104	22	-	-	SYM
educatio-1613	104	23	82	82	NUM
educatio-1613	104	24	benjamin	benjamin	PROPN
educatio-1613	104	25	,	,	PUNCT
educatio-1613	104	26	a.	a.	PROPN
educatio-1613	104	27	c.	c.	PROPN
educatio-1613	104	28	(	(	PUNCT
educatio-1613	104	29	2007	2007	NUM
educatio-1613	104	30	)	)	PUNCT
educatio-1613	104	31	.	.	PUNCT
educatio-1613	105	1	the	the	DET
educatio-1613	105	2	big	big	ADJ
educatio-1613	105	3	challenge	challenge	NOUN
educatio-1613	105	4	:	:	PUNCT
educatio-1613	105	5	equity	equity	NOUN
educatio-1613	105	6	in	in	ADP
educatio-1613	105	7	large	large	ADJ
educatio-1613	105	8	organisation	organisation	NOUN
educatio-1613	105	9	.	.	PUNCT
educatio-1613	106	1	journal	journal	PROPN
educatio-1613	106	2	of	of	ADP
educatio-1613	106	3	personnel	personnel	NOUN
educatio-1613	106	4	management	management	NOUN
educatio-1613	106	5	,	,	PUNCT
educatio-1613	106	6	8(2	8(2	NUM
educatio-1613	106	7	)	)	PUNCT
educatio-1613	106	8	,	,	PUNCT
educatio-1613	106	9	39	39	NUM
educatio-1613	106	10	-	-	SYM
educatio-1613	106	11	51	51	NUM
educatio-1613	106	12	.	.	PUNCT
educatio-1613	106	13	buhang	buhang	PROPN
educatio-1613	106	14	,	,	PUNCT
educatio-1613	106	15	h.	h.	PROPN
educatio-1613	106	16	&	&	CCONJ
educatio-1613	106	17	gleditsch	gleditsch	PROPN
educatio-1613	106	18	,	,	PUNCT
educatio-1613	106	19	k.	k.	PROPN
educatio-1613	106	20	(	(	PUNCT
educatio-1613	106	21	2005	2005	NUM
educatio-1613	106	22	)	)	PUNCT
educatio-1613	106	23	.	.	PUNCT
educatio-1613	107	1	“	"	PUNCT
educatio-1613	107	2	origin	origin	NOUN
educatio-1613	107	3	of	of	ADP
educatio-1613	107	4	conflict	conflict	NOUN
educatio-1613	107	5	clusters	cluster	NOUN
educatio-1613	107	6	:	:	PUNCT
educatio-1613	107	7	contagion	contagion	NOUN
educatio-1613	107	8	or	or	CCONJ
educatio-1613	107	9	bad	bad	ADJ
educatio-1613	107	10	neighborhoods?”paper	neighborhoods?”paper	NOUN
educatio-1613	107	11	prepared	prepare	VERB
educatio-1613	107	12	for	for	ADP
educatio-1613	107	13	the	the	DET
educatio-1613	107	14	third	third	ADJ
educatio-1613	107	15	european	european	PROPN
educatio-1613	107	16	consortium	consortium	PROPN
educatio-1613	107	17	for	for	ADP
educatio-1613	107	18	political	political	ADJ
educatio-1613	107	19	research	research	NOUN
educatio-1613	107	20	general	general	ADJ
educatio-1613	107	21	conference	conference	NOUN
educatio-1613	107	22	,	,	PUNCT
educatio-1613	107	23	budapest	budapest	ADJ
educatio-1613	107	24	,	,	PUNCT
educatio-1613	107	25	8	8	NUM
educatio-1613	107	26	-	-	SYM
educatio-1613	107	27	10	10	NUM
educatio-1613	107	28	,	,	PUNCT
educatio-1613	107	29	september	september	PROPN
educatio-1613	107	30	,	,	PUNCT
educatio-1613	107	31	2005	2005	NUM
educatio-1613	107	32	.	.	PUNCT
educatio-1613	108	1	caiden	caiden	VERB
educatio-1613	108	2	,	,	PUNCT
educatio-1613	108	3	j.	j.	PROPN
educatio-1613	108	4	p.	p.	PROPN
educatio-1613	108	5	&	&	CCONJ
educatio-1613	108	6	stahl	stahl	PROPN
educatio-1613	108	7	,	,	PUNCT
educatio-1613	108	8	m.	m.	PROPN
educatio-1613	108	9	j	j	PROPN
educatio-1613	108	10	(	(	PUNCT
educatio-1613	108	11	(	(	PUNCT
educatio-1613	108	12	1983	1983	NUM
educatio-1613	108	13	)	)	PUNCT
educatio-1613	108	14	.	.	PUNCT
educatio-1613	109	1	modeling	model	VERB
educatio-1613	109	2	the	the	DET
educatio-1613	109	3	policies	policy	NOUN
educatio-1613	109	4	of	of	ADP
educatio-1613	109	5	several	several	ADJ
educatio-1613	109	6	labor	labor	NOUN
educatio-1613	109	7	arbitrators	arbitrator	NOUN
educatio-1613	109	8	.	.	PUNCT
educatio-1613	110	1	the	the	DET
educatio-1613	110	2	academy	academy	PROPN
educatio-1613	110	3	of	of	ADP
educatio-1613	110	4	management	management	PROPN
educatio-1613	110	5	journal	journal	PROPN
educatio-1613	110	6	26(1	26(1	NUM
educatio-1613	110	7	):	):	PUNCT
educatio-1613	110	8	140	140	NUM
educatio-1613	110	9	-	-	SYM
educatio-1613	110	10	147	147	NUM
educatio-1613	110	11	fagartin	fagartin	NOUN
educatio-1613	110	12	,	,	PUNCT
educatio-1613	110	13	t.	t.	NOUN
educatio-1613	110	14	a.	a.	NOUN
educatio-1613	110	15	(	(	PUNCT
educatio-1613	110	16	2007	2007	NUM
educatio-1613	110	17	)	)	PUNCT
educatio-1613	110	18	.	.	PUNCT
educatio-1613	111	1	a	a	DET
educatio-1613	111	2	model	model	NOUN
educatio-1613	111	3	of	of	ADP
educatio-1613	111	4	corporate	corporate	ADJ
educatio-1613	111	5	performance	performance	NOUN
educatio-1613	111	6	as	as	ADP
educatio-1613	111	7	a	a	DET
educatio-1613	111	8	function	function	NOUN
educatio-1613	111	9	of	of	ADP
educatio-1613	111	10	arbitrator	arbitrator	NOUN
educatio-1613	111	11	and	and	CCONJ
educatio-1613	111	12	leadership	leadership	NOUN
educatio-1613	111	13	influences	influence	NOUN
educatio-1613	111	14	.	.	PUNCT
educatio-1613	112	1	journal	journal	NOUN
educatio-1613	112	2	of	of	ADP
educatio-1613	112	3	law	law	NOUN
educatio-1613	112	4	,	,	PUNCT
educatio-1613	112	5	13(1	13(1	NUM
educatio-1613	112	6	)	)	PUNCT
educatio-1613	112	7	,	,	PUNCT
educatio-1613	112	8	126	126	NUM
educatio-1613	112	9	-	-	SYM
educatio-1613	112	10	141	141	NUM
educatio-1613	112	11	.	.	PUNCT
educatio-1613	113	1	gadling	gadle	VERB
educatio-1613	113	2	,	,	PUNCT
educatio-1613	113	3	h.	h.	PROPN
educatio-1613	113	4	(	(	PUNCT
educatio-1613	113	5	2013	2013	NUM
educatio-1613	113	6	)	)	PUNCT
educatio-1613	113	7	.	.	PUNCT
educatio-1613	114	1	the	the	DET
educatio-1613	114	2	ombudsman	ombudsman	NOUN
educatio-1613	114	3	:	:	PUNCT
educatio-1613	114	4	what	what	PRON
educatio-1613	114	5	’s	’	VERB
educatio-1613	114	6	in	in	ADP
educatio-1613	114	7	a	a	DET
educatio-1613	114	8	name	name	NOUN
educatio-1613	114	9	?	?	PUNCT
educatio-1613	115	1	negotiation	negotiation	NOUN
educatio-1613	115	2	journal	journal	NOUN
educatio-1613	115	3	,	,	PUNCT
educatio-1613	115	4	33(1	33(1	NUM
educatio-1613	115	5	)	)	PUNCT
educatio-1613	115	6	,	,	PUNCT
educatio-1613	115	7	37	37	NUM
educatio-1613	115	8	-	-	SYM
educatio-1613	115	9	48	48	NUM
educatio-1613	115	10	.	.	PUNCT
educatio-1613	116	1	grobna	grobna	NOUN
educatio-1613	116	2	,	,	PUNCT
educatio-1613	116	3	m.	m.	NOUN
educatio-1613	116	4	l.	l.	PROPN
educatio-1613	116	5	(	(	PUNCT
educatio-1613	116	6	2008	2008	NUM
educatio-1613	116	7	)	)	PUNCT
educatio-1613	116	8	.	.	PUNCT
educatio-1613	117	1	the	the	DET
educatio-1613	117	2	making	making	NOUN
educatio-1613	117	3	of	of	ADP
educatio-1613	117	4	ombudsman	ombudsman	NOUN
educatio-1613	117	5	.	.	PUNCT
educatio-1613	118	1	international	international	ADJ
educatio-1613	118	2	studies	study	NOUN
educatio-1613	118	3	in	in	ADP
educatio-1613	118	4	educational	educational	ADJ
educatio-1613	118	5	administration	administration	NOUN
educatio-1613	118	6	,	,	PUNCT
educatio-1613	118	7	36(2	36(2	NUM
educatio-1613	118	8	)	)	PUNCT
educatio-1613	118	9	,	,	PUNCT
educatio-1613	118	10	35–51	35–51	NUM
educatio-1613	118	11	gronhan	gronhan	NOUN
educatio-1613	118	12	a.	a.	NOUN
educatio-1613	118	13	p.	p.	NOUN
educatio-1613	118	14	(	(	PUNCT
educatio-1613	118	15	2016	2016	NUM
educatio-1613	118	16	)	)	PUNCT
educatio-1613	118	17	.	.	PUNCT
educatio-1613	119	1	the	the	DET
educatio-1613	119	2	ideal	ideal	ADJ
educatio-1613	119	3	problem	problem	NOUN
educatio-1613	119	4	solver	solver	ADV
educatio-1613	119	5	:	:	PUNCT
educatio-1613	119	6	a	a	DET
educatio-1613	119	7	guide	guide	NOUN
educatio-1613	119	8	for	for	ADP
educatio-1613	119	9	improvement	improvement	NOUN
educatio-1613	119	10	.	.	PUNCT
educatio-1613	120	1	new	new	PROPN
educatio-1613	120	2	york	york	PROPN
educatio-1613	120	3	:	:	PUNCT
educatio-1613	120	4	freeman	freeman	PROPN
educatio-1613	120	5	hannah	hannah	PROPN
educatio-1613	120	6	,	,	PUNCT
educatio-1613	120	7	c.	c.	PROPN
educatio-1613	120	8	(	(	PUNCT
educatio-1613	120	9	1998	1998	NUM
educatio-1613	120	10	)	)	PUNCT
educatio-1613	120	11	.	.	PUNCT
educatio-1613	121	1	the	the	DET
educatio-1613	121	2	eleventh	eleventh	ADJ
educatio-1613	121	3	reason	reason	NOUN
educatio-1613	121	4	why	why	SCONJ
educatio-1613	121	5	committee	committee	NOUN
educatio-1613	121	6	system	system	NOUN
educatio-1613	121	7	does	do	AUX
educatio-1613	121	8	n’t	not	PART
educatio-1613	121	9	work	work	VERB
educatio-1613	121	10	effectively	effectively	ADV
educatio-1613	121	11	,	,	PUNCT
educatio-1613	121	12	management	management	NOUN
educatio-1613	121	13	review	review	NOUN
educatio-1613	121	14	,	,	PUNCT
educatio-1613	121	15	82	82	NUM
educatio-1613	121	16	,	,	PUNCT
educatio-1613	121	17	31	31	NUM
educatio-1613	121	18	-	-	SYM
educatio-1613	121	19	56	56	NUM
educatio-1613	121	20	.	.	PUNCT
educatio-1613	122	1	harrison	harrison	PROPN
educatio-1613	122	2	,	,	PUNCT
educatio-1613	122	3	d.	d.	PROPN
educatio-1613	122	4	a.	a.	PROPN
educatio-1613	122	5	,	,	PUNCT
educatio-1613	122	6	newman	newman	PROPN
educatio-1613	122	7	,	,	PUNCT
educatio-1613	122	8	d.	d.	PROPN
educatio-1613	122	9	a.	a.	PROPN
educatio-1613	122	10	&	&	CCONJ
educatio-1613	122	11	roth	roth	PROPN
educatio-1613	122	12	,	,	PUNCT
educatio-1613	122	13	p.	p.	NOUN
educatio-1613	122	14	l.	l.	PROPN
educatio-1613	122	15	(	(	PUNCT
educatio-1613	122	16	2007	2007	NUM
educatio-1613	122	17	)	)	PUNCT
educatio-1613	122	18	.	.	PUNCT
educatio-1613	123	1	principles	principle	NOUN
educatio-1613	123	2	of	of	ADP
educatio-1613	123	3	problem	problem	NOUN
educatio-1613	123	4	solving	solve	VERB
educatio-1613	123	5	in	in	ADP
educatio-1613	123	6	human	human	ADJ
educatio-1613	123	7	organisation	organisation	NOUN
educatio-1613	123	8	.	.	PUNCT
educatio-1613	124	1	us	us	PROPN
educatio-1613	124	2	-	-	PUNCT
educatio-1613	124	3	china	china	PROPN
educatio-1613	124	4	education	education	PROPN
educatio-1613	124	5	review	review	PROPN
educatio-1613	124	6	,	,	PUNCT
educatio-1613	124	7	1(5	1(5	NUM
educatio-1613	124	8	)	)	PUNCT
educatio-1613	124	9	,	,	PUNCT
educatio-1613	124	10	613	613	NUM
educatio-1613	124	11	–	–	PUNCT
educatio-1613	124	12	633	633	NUM
educatio-1613	124	13	.	.	PUNCT
educatio-1613	125	1	hussaini	hussaini	PROPN
educatio-1613	125	2	,	,	PUNCT
educatio-1613	125	3	b.	b.	PROPN
educatio-1613	125	4	f.	f.	PROPN
educatio-1613	125	5	(	(	PUNCT
educatio-1613	125	6	2010	2010	NUM
educatio-1613	125	7	)	)	PUNCT
educatio-1613	125	8	.	.	PUNCT
educatio-1613	126	1	awareness	awareness	NOUN
educatio-1613	126	2	and	and	CCONJ
educatio-1613	126	3	utilization	utilization	NOUN
educatio-1613	126	4	of	of	ADP
educatio-1613	126	5	ombudsman	ombudsman	ADJ
educatio-1613	126	6	resources	resource	NOUN
educatio-1613	126	7	by	by	ADP
educatio-1613	126	8	school	school	NOUN
educatio-1613	126	9	management	management	NOUN
educatio-1613	126	10	.	.	PUNCT
educatio-1613	127	1	africa	africa	PROPN
educatio-1613	127	2	education	education	PROPN
educatio-1613	127	3	review	review	PROPN
educatio-1613	127	4	,	,	PUNCT
educatio-1613	127	5	12(2	12(2	NUM
educatio-1613	127	6	)	)	PUNCT
educatio-1613	127	7	,	,	PUNCT
educatio-1613	127	8	84	84	NUM
educatio-1613	127	9	–	–	SYM
educatio-1613	127	10	102	102	NUM
educatio-1613	127	11	investopedia	investopedia	PROPN
educatio-1613	127	12	(	(	PUNCT
educatio-1613	127	13	2023	2023	NUM
educatio-1613	127	14	)	)	PUNCT
educatio-1613	127	15	.	.	PUNCT
educatio-1613	128	1	what	what	PRON
educatio-1613	128	2	is	be	AUX
educatio-1613	128	3	ombudsman	ombudsman	NOUN
educatio-1613	128	4	?	?	PUNCT
educatio-1613	129	1	retrieved	retrieve	VERB
educatio-1613	129	2	from	from	ADP
educatio-1613	129	3	https://www.investopedia.com/terms/o/ombudsman.asp	https://www.investopedia.com/terms/o/ombudsman.asp	NOUN
educatio-1613	129	4	on	on	ADP
educatio-1613	129	5	the	the	DET
educatio-1613	129	6	17th	17th	ADJ
educatio-1613	129	7	june	june	PROPN
educatio-1613	129	8	,	,	PUNCT
educatio-1613	129	9	2023	2023	NUM
educatio-1613	129	10	kolb	kolb	PROPN
educatio-1613	129	11	,	,	PUNCT
educatio-1613	129	12	e.	e.	PROPN
educatio-1613	129	13	j.	j.	PROPN
educatio-1613	129	14	&	&	CCONJ
educatio-1613	129	15	hill	hill	PROPN
educatio-1613	129	16	,	,	PUNCT
educatio-1613	129	17	r.	r.	PROPN
educatio-1613	129	18	e.	e.	PROPN
educatio-1613	129	19	(	(	PUNCT
educatio-1613	129	20	2009	2009	NUM
educatio-1613	129	21	)	)	PUNCT
educatio-1613	129	22	.	.	PUNCT
educatio-1613	130	1	conceptual	conceptual	ADJ
educatio-1613	130	2	and	and	CCONJ
educatio-1613	130	3	normative	normative	ADJ
educatio-1613	130	4	aspects	aspect	NOUN
educatio-1613	130	5	of	of	ADP
educatio-1613	130	6	ombudsman	ombudsman	ADJ
educatio-1613	130	7	management	management	NOUN
educatio-1613	130	8	.	.	PUNCT
educatio-1613	131	1	olugbenga	olugbenga	PROPN
educatio-1613	131	2	timothy	timothy	PROPN
educatio-1613	131	3	ajadi	ajadi	PROPN
educatio-1613	131	4	ombudsman	ombudsman	NOUN
educatio-1613	131	5	mechanism	mechanism	NOUN
educatio-1613	131	6	and	and	CCONJ
educatio-1613	131	7	conflict	conflict	NOUN
educatio-1613	131	8	resolution	resolution	NOUN
educatio-1613	131	9	in	in	ADP
educatio-1613	131	10	southwestern	southwestern	ADJ
educatio-1613	131	11	nigerian	nigerian	ADJ
educatio-1613	131	12	university	university	NOUN
educatio-1613	131	13	volume	volume	NOUN
educatio-1613	131	14	9	9	NUM
educatio-1613	131	15	,	,	PUNCT
educatio-1613	131	16	number	number	NOUN
educatio-1613	131	17	2	2	NUM
educatio-1613	131	18	,	,	PUNCT
educatio-1613	131	19	november	november	PROPN
educatio-1613	131	20	2025	2025	NUM
educatio-1613	131	21	|	|	ADV
educatio-1613	131	22	363	363	NUM
educatio-1613	131	23	zzzzzz	zzzzzz	NOUN
educatio-1613	131	24	the	the	DET
educatio-1613	131	25	academy	academy	PROPN
educatio-1613	131	26	of	of	ADP
educatio-1613	131	27	management	management	PROPN
educatio-1613	131	28	journal	journal	NOUN
educatio-1613	131	29	,	,	PUNCT
educatio-1613	131	30	20(2	20(2	NUM
educatio-1613	131	31	)	)	PUNCT
educatio-1613	131	32	,	,	PUNCT
educatio-1613	131	33	119	119	NUM
educatio-1613	131	34	-	-	SYM
educatio-1613	131	35	128	128	NUM
educatio-1613	131	36	.	.	PUNCT
educatio-1613	132	1	kolb	kolb	PROPN
educatio-1613	132	2	,	,	PUNCT
educatio-1613	132	3	d.	d.	PROPN
educatio-1613	132	4	m.	m.	PROPN
educatio-1613	132	5	(	(	PUNCT
educatio-1613	132	6	2015	2015	NUM
educatio-1613	132	7	)	)	PUNCT
educatio-1613	132	8	.	.	PUNCT
educatio-1613	133	1	corporate	corporate	ADJ
educatio-1613	133	2	ombudsman	ombudsman	NOUN
educatio-1613	133	3	and	and	CCONJ
educatio-1613	133	4	organization	organization	NOUN
educatio-1613	133	5	conflict	conflict	NOUN
educatio-1613	133	6	resolution	resolution	NOUN
educatio-1613	133	7	.	.	PUNCT
educatio-1613	134	1	journal	journal	NOUN
educatio-1613	134	2	of	of	ADP
educatio-1613	134	3	conflict	conflict	NOUN
educatio-1613	134	4	resolution	resolution	NOUN
educatio-1613	134	5	,	,	PUNCT
educatio-1613	134	6	17(2	17(2	NUM
educatio-1613	134	7	):	):	PUNCT
educatio-1613	134	8	33	33	NUM
educatio-1613	134	9	–	–	SYM
educatio-1613	134	10	45	45	NUM
educatio-1613	134	11	.	.	PUNCT
educatio-1613	135	1	longley	longley	PROPN
educatio-1613	135	2	,	,	PUNCT
educatio-1613	135	3	r	r	NOUN
educatio-1613	135	4	(	(	PUNCT
educatio-1613	135	5	2023	2023	NUM
educatio-1613	135	6	)	)	PUNCT
educatio-1613	135	7	.	.	PUNCT
educatio-1613	136	1	what	what	PRON
educatio-1613	136	2	is	be	AUX
educatio-1613	136	3	an	an	DET
educatio-1613	136	4	ombudsman	ombudsman	NOUN
educatio-1613	136	5	?	?	PUNCT
educatio-1613	137	1	retrieved	retrieve	VERB
educatio-1613	137	2	from	from	ADP
educatio-1613	137	3	https://www.thoughtco.com/what-is-an-ombudsman-6832802	https://www.thoughtco.com/what-is-an-ombudsman-6832802	PROPN
educatio-1613	137	4	on	on	ADP
educatio-1613	137	5	the	the	DET
educatio-1613	137	6	21st	21st	ADJ
educatio-1613	137	7	june	june	PROPN
educatio-1613	137	8	,	,	PUNCT
educatio-1613	137	9	2023	2023	NUM
educatio-1613	137	10	mankin	mankin	NOUN
educatio-1613	137	11	,	,	PUNCT
educatio-1613	137	12	e.	e.	PROPN
educatio-1613	137	13	c.	c.	PROPN
educatio-1613	137	14	(	(	PUNCT
educatio-1613	137	15	1996	1996	NUM
educatio-1613	137	16	)	)	PUNCT
educatio-1613	137	17	.	.	PUNCT
educatio-1613	138	1	an	an	DET
educatio-1613	138	2	aspect	aspect	NOUN
educatio-1613	138	3	of	of	ADP
educatio-1613	138	4	management	management	NOUN
educatio-1613	138	5	philosophy	philosophy	NOUN
educatio-1613	138	6	in	in	ADP
educatio-1613	138	7	the	the	DET
educatio-1613	138	8	united	united	PROPN
educatio-1613	138	9	states	states	PROPN
educatio-1613	138	10	and	and	CCONJ
educatio-1613	138	11	latin	latin	PROPN
educatio-1613	138	12	america	america	PROPN
educatio-1613	138	13	.	.	PUNCT
educatio-1613	139	1	american	american	PROPN
educatio-1613	139	2	journal	journal	PROPN
educatio-1613	139	3	of	of	ADP
educatio-1613	139	4	scientific	scientific	ADJ
educatio-1613	139	5	research	research	NOUN
educatio-1613	139	6	,	,	PUNCT
educatio-1613	139	7	issue	issue	NOUN
educatio-1613	139	8	,	,	PUNCT
educatio-1613	139	9	6	6	NUM
educatio-1613	139	10	,	,	PUNCT
educatio-1613	139	11	15	15	NUM
educatio-1613	139	12	–	–	SYM
educatio-1613	139	13	24	24	NUM
educatio-1613	139	14	.	.	PUNCT
educatio-1613	140	1	meymand	meymand	PROPN
educatio-1613	140	2	,	,	PUNCT
educatio-1613	140	3	n.	n.	PROPN
educatio-1613	140	4	(	(	PUNCT
educatio-1613	140	5	1986	1986	NUM
educatio-1613	140	6	)	)	PUNCT
educatio-1613	140	7	.	.	PUNCT
educatio-1613	141	1	the	the	DET
educatio-1613	141	2	ombudsman	ombudsman	NOUN
educatio-1613	141	3	:	:	PUNCT
educatio-1613	141	4	an	an	DET
educatio-1613	141	5	institution	institution	NOUN
educatio-1613	141	6	for	for	ADP
educatio-1613	141	7	the	the	DET
educatio-1613	141	8	resolution	resolution	NOUN
educatio-1613	141	9	of	of	ADP
educatio-1613	141	10	conflict	conflict	NOUN
educatio-1613	141	11	.	.	PUNCT
educatio-1613	142	1	bridgewater	bridgewater	PROPN
educatio-1613	142	2	review	review	PROPN
educatio-1613	142	3	,	,	PUNCT
educatio-1613	142	4	3(2	3(2	NUM
educatio-1613	142	5	)	)	PUNCT
educatio-1613	142	6	,	,	PUNCT
educatio-1613	142	7	16	16	NUM
educatio-1613	142	8	–	–	SYM
educatio-1613	142	9	19	19	NUM
educatio-1613	142	10	.	.	PUNCT
educatio-1613	143	1	mcnamara	mcnamara	PROPN
educatio-1613	143	2	,	,	PUNCT
educatio-1613	143	3	a.	a.	PROPN
educatio-1613	143	4	i.	i.	PROPN
educatio-1613	143	5	(	(	PUNCT
educatio-1613	143	6	2007	2007	NUM
educatio-1613	143	7	)	)	PUNCT
educatio-1613	143	8	.	.	PUNCT
educatio-1613	144	1	the	the	DET
educatio-1613	144	2	human	human	ADJ
educatio-1613	144	3	problems	problem	NOUN
educatio-1613	144	4	of	of	ADP
educatio-1613	144	5	an	an	DET
educatio-1613	144	6	industrialized	industrialize	VERB
educatio-1613	144	7	civilization	civilization	NOUN
educatio-1613	144	8	,	,	PUNCT
educatio-1613	144	9	new	new	PROPN
educatio-1613	144	10	york	york	PROPN
educatio-1613	144	11	:	:	PUNCT
educatio-1613	144	12	macmillian	macmillian	PROPN
educatio-1613	144	13	books	book	NOUN
educatio-1613	144	14	.	.	PUNCT
educatio-1613	145	1	office	office	NOUN
educatio-1613	145	2	of	of	ADP
educatio-1613	145	3	the	the	DET
educatio-1613	145	4	ombudsman	ombudsman	NOUN
educatio-1613	145	5	,	,	PUNCT
educatio-1613	145	6	ohio	ohio	PROPN
educatio-1613	145	7	university	university	PROPN
educatio-1613	145	8	(	(	PUNCT
educatio-1613	145	9	2010	2010	NUM
educatio-1613	145	10	):	):	PUNCT
educatio-1613	145	11	the	the	DET
educatio-1613	145	12	meaning	meaning	NOUN
educatio-1613	145	13	of	of	ADP
educatio-1613	145	14	ombudsman	ombudsman	NOUN
educatio-1613	145	15	.	.	PUNCT
educatio-1613	146	1	retrieved	retrieve	VERB
educatio-1613	146	2	from	from	ADP
educatio-1613	146	3	http://www.ohio.edu/ombuds/history.html	http://www.ohio.edu/ombuds/history.html	PROPN
educatio-1613	146	4	on	on	ADP
educatio-1613	146	5	the	the	DET
educatio-1613	146	6	17th	17th	ADJ
educatio-1613	146	7	february	february	NOUN
educatio-1613	146	8	,	,	PUNCT
educatio-1613	146	9	2022	2022	NUM
educatio-1613	146	10	rajani	rajani	PROPN
educatio-1613	146	11	,	,	PUNCT
educatio-1613	146	12	k.	k.	PROPN
educatio-1613	147	1	p.	p.	PROPN
educatio-1613	147	2	(	(	PUNCT
educatio-1613	147	3	2009	2009	NUM
educatio-1613	147	4	)	)	PUNCT
educatio-1613	147	5	.	.	PUNCT
educatio-1613	148	1	role	role	NOUN
educatio-1613	148	2	of	of	ADP
educatio-1613	148	3	the	the	DET
educatio-1613	148	4	office	office	NOUN
educatio-1613	148	5	of	of	ADP
educatio-1613	148	6	the	the	DET
educatio-1613	148	7	ombudsman	ombudsman	NOUN
educatio-1613	148	8	in	in	ADP
educatio-1613	148	9	resolving	resolve	VERB
educatio-1613	148	10	extra	extra	ADJ
educatio-1613	148	11	-	-	ADJ
educatio-1613	148	12	judicial	judicial	ADJ
educatio-1613	148	13	killings	killing	NOUN
educatio-1613	148	14	,	,	PUNCT
educatio-1613	148	15	journal	journal	NOUN
educatio-1613	148	16	of	of	ADP
educatio-1613	148	17	criminal	criminal	ADJ
educatio-1613	148	18	justice	justice	NOUN
educatio-1613	148	19	and	and	CCONJ
educatio-1613	148	20	security	security	NOUN
educatio-1613	148	21	,	,	PUNCT
educatio-1613	148	22	32	32	NUM
educatio-1613	148	23	,	,	PUNCT
educatio-1613	148	24	77	77	NUM
educatio-1613	148	25	-	-	SYM
educatio-1613	148	26	92	92	NUM
educatio-1613	148	27	reif	reif	NOUN
educatio-1613	148	28	,	,	PUNCT
educatio-1613	148	29	l.	l.	PROPN
educatio-1613	148	30	c.	c.	PROPN
educatio-1613	148	31	(	(	PUNCT
educatio-1613	148	32	2004	2004	NUM
educatio-1613	148	33	)	)	PUNCT
educatio-1613	148	34	.	.	PUNCT
educatio-1613	149	1	the	the	DET
educatio-1613	149	2	ombudsman	ombudsman	NOUN
educatio-1613	149	3	,	,	PUNCT
educatio-1613	149	4	good	good	ADJ
educatio-1613	149	5	governance	governance	NOUN
educatio-1613	149	6	and	and	CCONJ
educatio-1613	149	7	the	the	DET
educatio-1613	149	8	international	international	ADJ
educatio-1613	149	9	human	human	ADJ
educatio-1613	149	10	rights	right	NOUN
educatio-1613	149	11	system	system	NOUN
educatio-1613	149	12	,	,	PUNCT
educatio-1613	149	13	boston	boston	PROPN
educatio-1613	149	14	,	,	PUNCT
educatio-1613	149	15	martinus	martinus	PROPN
educatio-1613	149	16	nijhoff	nijhoff	PROPN
educatio-1613	149	17	publishers	publisher	NOUN
educatio-1613	149	18	rowe	rowe	PROPN
educatio-1613	149	19	,	,	PUNCT
educatio-1613	149	20	s.	s.	PROPN
educatio-1613	149	21	l.	l.	PROPN
educatio-1613	149	22	(	(	PUNCT
educatio-1613	149	23	2010	2010	NUM
educatio-1613	149	24	)	)	PUNCT
educatio-1613	149	25	.	.	PUNCT
educatio-1613	150	1	ombudsman	ombudsman	NOUN
educatio-1613	150	2	leadership	leadership	NOUN
educatio-1613	150	3	satisfaction	satisfaction	NOUN
educatio-1613	150	4	and	and	CCONJ
educatio-1613	150	5	productivity	productivity	NOUN
educatio-1613	150	6	:	:	PUNCT
educatio-1613	150	7	a	a	DET
educatio-1613	150	8	comparative	comparative	ADJ
educatio-1613	150	9	analysis	analysis	NOUN
educatio-1613	150	10	.	.	PUNCT
educatio-1613	151	1	international	international	ADJ
educatio-1613	151	2	journal	journal	NOUN
educatio-1613	151	3	of	of	ADP
educatio-1613	151	4	educational	educational	ADJ
educatio-1613	151	5	policy	policy	NOUN
educatio-1613	151	6	,	,	PUNCT
educatio-1613	151	7	research	research	NOUN
educatio-1613	151	8	and	and	CCONJ
educatio-1613	151	9	review	review	NOUN
educatio-1613	151	10	,	,	PUNCT
educatio-1613	151	11	11(4	11(4	NUM
educatio-1613	151	12	)	)	PUNCT
educatio-1613	151	13	,	,	PUNCT
educatio-1613	151	14	401	401	NUM
educatio-1613	151	15	-	-	SYM
educatio-1613	151	16	414	414	NUM
educatio-1613	151	17	salter	salter	NOUN
educatio-1613	151	18	,	,	PUNCT
educatio-1613	151	19	j.	j.	PROPN
educatio-1613	151	20	(	(	PUNCT
educatio-1613	151	21	2012	2012	NUM
educatio-1613	151	22	)	)	PUNCT
educatio-1613	151	23	.	.	PUNCT
educatio-1613	152	1	interpreting	interpret	VERB
educatio-1613	152	2	modern	modern	ADJ
educatio-1613	152	3	conflict	conflict	NOUN
educatio-1613	152	4	philosophy	philosophy	NOUN
educatio-1613	152	5	.	.	PUNCT
educatio-1613	153	1	new	new	PROPN
educatio-1613	153	2	york	york	PROPN
educatio-1613	153	3	:	:	PUNCT
educatio-1613	153	4	macmillan	macmillan	PROPN
educatio-1613	153	5	stieber	stieber	PROPN
educatio-1613	153	6	,	,	PUNCT
educatio-1613	153	7	j.	j.	PROPN
educatio-1613	153	8	e.	e.	PROPN
educatio-1613	153	9	&	&	CCONJ
educatio-1613	153	10	johnson	johnson	PROPN
educatio-1613	153	11	,	,	PUNCT
educatio-1613	153	12	t.	t.	PROPN
educatio-1613	153	13	w.	w.	PROPN
educatio-1613	153	14	(	(	PUNCT
educatio-1613	153	15	2000	2000	NUM
educatio-1613	153	16	)	)	PUNCT
educatio-1613	153	17	.	.	PUNCT
educatio-1613	154	1	the	the	DET
educatio-1613	154	2	path	path	NOUN
educatio-1613	154	3	-	-	PUNCT
educatio-1613	154	4	goal	goal	NOUN
educatio-1613	154	5	theory	theory	NOUN
educatio-1613	154	6	of	of	ADP
educatio-1613	154	7	leadership	leadership	NOUN
educatio-1613	154	8	:	:	PUNCT
educatio-1613	154	9	a	a	DET
educatio-1613	154	10	partial	partial	ADJ
educatio-1613	154	11	test	test	NOUN
educatio-1613	154	12	and	and	CCONJ
educatio-1613	154	13	suggested	suggest	VERB
educatio-1613	154	14	refinement	refinement	NOUN
educatio-1613	154	15	.	.	PUNCT
educatio-1613	155	1	european	european	PROPN
educatio-1613	155	2	journal	journal	PROPN
educatio-1613	155	3	of	of	ADP
educatio-1613	155	4	social	social	ADJ
educatio-1613	155	5	science	science	NOUN
educatio-1613	155	6	,	,	PUNCT
educatio-1613	155	7	18(2	18(2	NUM
educatio-1613	155	8	):	):	PUNCT
educatio-1613	155	9	242	242	NUM
educatio-1613	155	10	-	-	SYM
educatio-1613	155	11	252	252	NUM
educatio-1613	155	12	.	.	PUNCT
educatio-1613	156	1	walters	walters	PROPN
educatio-1613	156	2	,	,	PUNCT
educatio-1613	156	3	p.	p.	PROPN
educatio-1613	156	4	o.	o.	PROPN
educatio-1613	156	5	(	(	PUNCT
educatio-1613	156	6	2001	2001	NUM
educatio-1613	156	7	)	)	PUNCT
educatio-1613	156	8	.	.	PUNCT
educatio-1613	157	1	conditions	condition	NOUN
educatio-1613	157	2	of	of	ADP
educatio-1613	157	3	ombudsman	ombudsman	NOUN
educatio-1613	157	4	.	.	PUNCT
educatio-1613	158	1	new	new	PROPN
educatio-1613	158	2	york	york	PROPN
educatio-1613	158	3	:	:	PUNCT
educatio-1613	159	1	rinehart	rinehart	PROPN
educatio-1613	159	2	and	and	CCONJ
educatio-1613	159	3	winston	winston	PROPN