id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
emaj-339	Adeoti, Johnson; Okpanachi, Victor; Olawale, Yinusa; Balogun, Ebenezer	Online Behavioral Experience of Nigeria University Students: Customer Expectation Approach	2025	10	.pdf	application/pdf	6425	366	35	Research Model and Assessment To assess the effect of behavioral experience on customer expectation, the variables used to measure behavioral experience were convenience (Con), product credibility (PC), and comparison and choice (CC) against Customer expectation (CE). Similarly, a study by Lee and Kim (2021) explored the relationship between customer experience and expectation in the hospitality industry.	cache/emaj-339.pdf	txt/emaj-339.txt