id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
emaj-84	Chakiso, Cherinet Boke	The Effect of Relationship Marketing on Customers’ Loyalty (Evidence from Zemen Bank)	2015	14	.pdf	application/pdf	7324	460	46	The effect of relationship marketing on customers’ loyalty (Evidence from Zemen Bank) Page |66| Emerging Markets Journal Ballantyne, D. Christopher, M. and Payne, A. (2002), Relationship marketing: Creating Stakeholder Value; Butterworth- Heinemann, Oxford, Britain. The sample was drawn from bank customers to determine the effect of relationship marketing dimensions on customers‘loyalty.	cache/emaj-84.pdf	txt/emaj-84.txt